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It started with one weird tweet. Then another. Quickly, some of the most prominent accounts on Twitter were all sending out the same message;
I am giving back to the community.
All Bitcoin sent to the address below will be sent back double! If you send $1,000, I will send back $2,000. Only doing this for 30 minutes.
[- BITCOIN WALLET ADDRESS -]
Are Apple, Elon Musk, Barrack Obama, Uber, Joe Biden, and a host of others participating in a very transparent bitcoin scheme?
No. Of course, not. The question was whether or not individual accounts were compromised or if something deeper was going on.
User Account Protection
These high profile accounts are prime targets for cybercriminals. They have a broad reach, and even a brief compromise of one of these accounts would significantly increase a hacker’s reputation in the underground.
That is why these accounts leverage the protections made available by Twitter in order to keep their accounts safe.
This means;
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While it’s believed that one or two of these accounts failed to take these measures, it’s highly unlikely that dozens and dozens of them did. So what happened?
Rumours Swirl
As with any public attack, the Twitter-verse (ironically) was abuzz with speculation. That speculation ramped up when Twitter took the reasonable step of preventing any verified account from tweeting for about three hours.
This step helped prevent any additional scam tweets from being published and further raised the profile of this attack.
While some might shy away from raising the profile of an attack, this was a reasonable trade-off to prevent further damage to affected accounts and to help prevent the attack from taking more ground.
This move also provided a hint as to what was going on. If individual accounts were being attacked, it’s unlikely that this type of movement would’ve done much to prevent the attacker from gaining access. However, if the attacker was accessing a backend system, this mitigation would be effective.
Had Twitter itself been hacked?
Occam’s Razor
When imagining attack scenarios, a direct breach of the main service is a scenario that is often examined in-depth, which is also why it is one of the most planned for scenarios.
Twitter — like any company — has challenges with its systems, but they center primarily around content moderation…their backend security is top-notch.
An example of this an incident in 2018. Twitter engineers made a mistake that meant anyone’s password could have been exposed in their internal logs. Just in case, Twitter urged everyone to reset their password.
While possible, it’s unlikely that Twitter’s backend systems were directly breached. There is a much simpler potential explanation: insider access.
Internal Screenshot
Quickly after the attack, some in the security community noticed a screenshot of an internal support tool from Twitter surfacing in underground discussion forums. This rare inside view showed what appeared to be what a Twitter support team member would see.
This type of access is dangerous. Very dangerous.
Joseph Cox’s article detailing the hack has a key quote,
“We used a rep that literally done all the work for us.”
Anonymous Source
What remains unclear is whether this is a case of social engineering (tricking a privileged insider into taking action) or a malicious insider (someone internally motivated to attack the system).
The difference is important for other defenders out there.
The investigation is ongoing, and Twitter continues to provide updates via @TwitterSupport;
Our investigation is still ongoing but here’s what we know so far:
— Twitter Support (@TwitterSupport) July 16, 2020
Social Engineering
Donnie Sullivan from CNN has a fantastic interview with the legendary Rachel Tobac showing how simple social engineering can be and the dangerous impact it can have;
What is “social engineering,” you ask? @RachelTobac showed me. pic.twitter.com/TAw7FB1QPQ
— Donie O'Sullivan (@donie) July 16, 2020
If this attack was conducted through social engineering, the security team at Twitter would need to implement additional processes and controls to ensure that it doesn’t happen again.
Such a situation is what your team also needs to look at. While password resets, account closures, data transfers, and other critical processes are at particular risk of social engineering, financial transactions are atop the cybercriminal’s target list.
BEC—business email compromise—attacks accounted for USD 1.7 billion in losses in 2019 alone.
Adding additional side-channel confirmations, additional steps for verifications, firm and clear approvals and other process steps can help organizations mitigate these types of social engineering attacks.
Malicious Insider
If the attack turns out to be from a malicious insider. Defenders need to take a different approach.
Malicious insiders are both a security problem and human resource one.
From the security perspective, two key principles help mitigate the potential of these attacks;
Making sure that individuals only have the technical access needed to complete their assigned tasks, and only that access is key to limiting this potential attack. Combined with the smart separation of duties (one person to request a change, another to approval it), this significantly reduces the possibility of these attacks causing harm.
The other—and not often spoken of—side of these attacks is the reason behind the malicious intent. Some people are just malicious, and when presented with an opportunity, they will take it.
Other times, it’s an employee that feels neglected, passed over, or is disgruntled in some other way. A strong internal community, regular communication, and a strong HR program can help address these issues before they escalate to the point where aiding a cybercriminal becomes an enticing choice.
Support Risks
Underlying this whole situation is a more challenging issue; the level of access that support has to any given system.
It’s easy to think of a Twitter account as “yours.” It’s not. It’s part of a system run by a company that needs to monitor the health of the system, respond to support issues, and aid law enforcement when legally required.
All of these requirements necessitate a level of access that most don’t think about.
How often are you sharing sensitive information via direct message? Those messages are most likely accessible by support.
What’s to prevent them from accessing any given account or message at any time? We don’t know.
Hopefully, Twitter—and others—have clear guardrails (technical and policy-based) in place to prevent abuse of support access, and they regularly audit them.
It’s a hard balance to strike. User trust is at stake but also the viability of running a service.
Clear, transparent policies and controls are the keys to success here.
Abuse can be internal or external. Support teams typically have privileged access but are also among the lowest paid in the organization. Support—outside of the SRE community—is usually seen as entry-level.
These teams have highly sensitive access, and when things go south, can do a lot of harm. Again, the principles of least privilege, separation of duties, and a strong set of policies can help.
What’s Next?
In the coming days, more details of the attack will surface. In the meantime, the community is still struggling to reconcile the level of access gained and how it was used.
Getting access to some of the world’s most prominent accounts and then conducting a bitcoin scam? Based on the bitcoin transactions, it appears the cybercriminals made off with a little over USD 100,000. Not insignificant, but surely there were other opportunities?
Occam’s razor can help here again. Bitcoin scams and coin miners are the most direct method fo cybercriminals to capitalized on their efforts. Given the high profile nature of the attack, the time before the discovery was always going to be sure. This may have been the “safest” bet for the criminal(s) to profit from this hack.
In the end, it’s a lesson for users of social networks and other services; even if you take all of the reasonable security precautions, you are relying on the service itself to help protect you. That might not always hold true.
It’s a harsh reminder that the very tooling you put in place to run your service may be its biggest risk for service providers and defenders…a risk that’s often overlooked and underestimated.
In the end, Marques Brownlee sums it up succinctly;
Don't send Bitcoin to strangers.
— Marques Brownlee (@MKBHD) July 15, 2020
What do you think of this entire episode? Let’s talk about it—un-ironically—on Twitter, where I’m @marknca.
The post Twitter Hacked in Bitcoin Scam appeared first on .
It’s hard to believe, right, parents? In just a blink or two, you went from being the teenager dropping cool phrases like “rad” and “gnarly” to monitoring a teenager texting words like “lowkey,” “IRL” and “CD9” into her smartphone non-stop.*
For generations, teens have been crafting terms to differentiate themselves from other age groups. The difference today is that smartphone texting has multiplied the scope of that code to include words, emojis, numbers, and hashtags.
The times have changed, fo’ sho.’
You don’t have to speak your child’s language (please don’t). However, with new terms and risks emerging online each day, it’s a good idea to at least understand what they are saying.
Since kids have been spending more time online due to the pandemic, we thought we might discover a few new and interesting terms. We were right. We found stories of teens referring to the Coronavirus as “Miss Rona” and “Rona,” and abbreviating quarantine to “Quar.” A “Corona Bae” is the person you would only plan to date during a lockdown.
Much of the coded language kids use is meant to be funny, sarcastic, or a quick abbreviation. However, there are times when a text exchange can slip into risky territory. Seemingly harmless, text exchanges can spark consequences such as bullying, sextortion, privacy violations, and emotional or physical harm.
To help kids avoid dangerous digital situations, we recommend three things: 1) Talk early and often with your kids about digital risk and behavior expectations, 2) Explore and use parental monitoring software, and 3) Know your child’s friends and communities online and in real life.
Note: Context is everything. Many of these terms are used in jest or as casual banter. Be sure to understand the context in which a word is used.
Flex. This term means showing off. For example, “Look at her trying to flex with her new car.”
Crashy. Description of a person who is thought to be both crazy and trashy.
Clap back. A comeback filled with attitude.
Cringey. Another word for embarrassing.
Hop off. Mind your own business.
Spill tea or Kiki. Dishing gossip.
Sip tea. Listening to gossip.
Salty. Mad, angry, jealous, bitter, upset, or irritated.
“She gave me a salty look in class.”
Extra. Over the top or unnecessarily dramatic.
Left on read. Not replying to someone’s message.
Ghosting. Ending a friendship or relationship online with no explanation.
Neglext. Abandon someone in the middle of a text conversation.
Ok, Boomer. Dismissing someone who is not up to date enough.
(Throw) shade. Insult or trash talk discreetly.
Receipts. Getting digital proof, usually in the form of screenshots.
THOT. Acronym for That H__ Over There.
Thirsty. A term describing a person as desperate or needy. “Look at her staring at him — she’s so thirsty.”
Thirst trap. A sexy photograph or message posted on social media.
Dis. Short for showing blatant disrespect.
Preeing. A word that describes stalking or being stalked on Facebook.
Basic. Referring to a person as mainstream, nothing special. Usually used in a negative connotation.
Chasing Clout. A negative term describing someone trying too hard to get followers on social media.
9, CD9, or Code9, PAW, POS. Parents are around, over the shoulder.
99. All clear, the parents are gone. Safe to resume texting or planning.
KPC. Keeping parents clueless.
Cheddar, Cheese, or Bread. These are all terms that mean money.
Cap. Means to lie as in “she’s capping.” Sending the baseball cap emoji expresses the same feeling. No capping means “I’m not lying.”
Hundo P. Term that is short for “hundred percent;” absolutely, for sure.
Woke. Aware of and outspoken on current on political and social issues.
And I oop. Lighthearted term to describe a silly mistake.
Big oof. A slightly bigger mistake.
Yeet. An expression of excitement. For example, “He kissed me. Yeeeet!”
Retweet. Instead of saying, “yes, I agree,” you say, “retweet.”
Canceled. Absurd or foolish behavior is “canceled.” For example, “He was too negative on our date, so I canceled him.”
Slap or Snatched. Terms that mean fashionable or on point. For instance, “Those shoes are slap” or “You look snatched.”
And just for fun, here’s a laugh out loud video from comedian Seth Meyer’s on teen Coronavirus slang you’ll enjoy on YouTube.
* lowkey (a feeling you want to keep secret), IRL (In Real Life), CD9 also Code9 (Adult Alert used to hide secretive activity). ** Terms collected from various sources, including NetLingo.com, UrbanDictionary.com, webopedia.com, and from tweets and posts from teens online.
The post Can You Decode Your Teen’s Texting Language? appeared first on McAfee Blogs.
With millions of people continuing to work and study remotely, scammers have followed them home—generating an average of 375 new threats per minute so far this year. In response, our enhanced consumer portfolio directly addresses the new needs and new threats people face.
McAfee Labs found that these new threats via malicious apps, phishing campaigns malware, and more, according to its McAfee COVID-19 Threat Report: July 2020, which amounted to an estimated $130 million in total losses in the U.S. alone.
To help people stay safer and combat these threats, today we announced our latest consumer security portfolio. Our enriched products come with better user experiences such as a native Virtual Private Network (VPN), along with new features, including integrated Social Media and Tech Scam Protection—all of which are pressing security essentials today.
Specifically, our product lineup has been updated to include:
Scams involving tech support and product activation have continued to sneak into people’s inboxes and search results, which require a critical eye to spot. Here are some tips on how to identify these scams. We’re making it easier for people to stay safer with new features such as:
With jobs and things that simply need to get done “right now,” security can be an afterthought. Sometimes that desire for convenience has consequences, leading to situations where people’s devices, data, and personal information get compromised. In response, we’re doing our part to make security more intuitive so that people can get things done quickly and safely:
With people’s newfound reliance on the internet, we’ve made new advances that help them live their increasingly connected lives—looking after security and privacy even more comprehensively than before on security and the apps they use:
McAfee is on a journey to ensure security allows users to be as carefree as possible online, now that more time is spent on devices as consumers navigate a new normal of life from home. For more information on our consumer product lineup, visit https://www.mcafee.com/en-us/antivirus/mcafee-total-protection.html
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Evolving Security Products for the new Realities of Living Life From Home appeared first on McAfee Blogs.
Today, there are so many different avenues where we receive information.
Personally, I prefer finding out what’s going on in the world by scanning my favorite news channels’ websites and by receiving personalized feeds and notifications to my phone. My wife, however, scans social media platforms – from Facebook to Twitter to Instagram – to discover the latest happenings. My teenage daughter spends 2+ hrs a day on social media platforms engaging with her friends.
While were initially meant to help us stay connected, they come with their own handful of security implications. Let’s explore what these threats are and how to stay protected.
Users rely on social media to feel connected. So while the world was social distancing, social media grew more popular than ever before – as of March 2020, people are on social media 44% more worldwide. However, with these platforms being so popular, they’ve become a hotspot for cybercriminal schemes.
There’s a variety of potential threats on social platforms, including misinformation, account takeovers, and phishing scams. The latter threat is all too common, as these platforms have become a popular avenue for cybercriminals to spread troublesome links and websites.
To lure unsuspecting users into clicking on these links, hackers often tap into what consumers care about. These topics have ranged from fake tech support scams to getting verified on Instagram.
At McAfee, we want users to enjoy a safe online social life. That’s why we created a new McAfee® WebAdvisor feature that scans for dangerous links across six major social media sites – Facebook, Twitter, YouTube, Instagram, Reddit, and LinkedIn – so users can scroll their feeds with confidence. To do this, McAfee WebAdvisor now color codes links across these social platforms, as it has always done for online searches, to show which ones are safe to visit.
It’s important to take advantage of new technologies that help us adapt and grow into security superstars. My family and I are excited to see this new feature roll out across our existing McAfee® Total Protection subscription. That way we can keep up with the latest news and trends, as well as stay connected with family and friends without worrying about any potential threats. I can sleep much better at night knowing that my whole family will be both connected and protected.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Stay Connected & Protected: Weaving Security Into Our Social Media Habits appeared first on McAfee Blogs.
During COVID-19, people stuck inside have scoured the internet for content to consume – often searching for free entertainment (movies, TV shows, and music) to avoid any extra costs. As these habits increase, so do the potential cyberthreats associated with free internet content – making our fourteenth Most Dangerous Celebrities study more relevant than ever.
To conduct our Most Dangerous Celebrities 2020 study, McAfee researched famous individuals to reveal which celebrities generate the most “dangerous” results – meaning those whose search results bring potentially malicious content to expose fans’ personal information.
Thanks to her recent starring roles, American actress Anna Kendrick has found herself at the top of McAfee’s 2020 Most Dangerous Celebrities list.
The Top Ten Most Dangerous Celebrities
You probably know Anna Kendrick from her popular roles in films like “Twilight,” Pitch Perfect,” and “A Simple Favor.” She also recently starred in the HBO Max series “Love Life,” as well as the 2020 children’s film “Trolls World Tour.” Kendrick is joined in the top ten list by fellow actresses Blake Lively (No. 3), Julia Roberts (No. 8), and Jason Derulo (No. 10). Also included in the top ten list are American singers Mariah Carey (No. 4), Justin Timberlake (No. 5), and Taylor Swift (No. 6). Rounding out the rest of the top ten are American rapper Sean (Diddy) Combs (No. 2), Kate McKinnon (No. 9), and late-night talk show host Jimmy Kimmel (No. 7).
Lights, Camera, Security
Many consumers don’t realize that simple internet searches of their favorite celebrities could potentially lead to malicious content, as cybercriminals often leverage these popular searches to entice fans to click on dangerous links. This year’s study emphasizes that consumers are increasingly searching for content, especially as they look for new forms of entertainment to stream amidst a global pandemic.
With a greater emphasis on streaming culture, consumers could potentially be led astray to malicious websites while looking for new shows and movies to watch. However, people must understand that torrent or pirated downloads can lead to an abundance of cyberthreats. If an unsuspecting user clicks on a malicious link while searching for their favorite celebrity film, their device could suddenly become plagued with adware or malware.
Whether you and your family are checking out your new favorite actress in her latest film or streaming a popular singer’s new album, it’s important to ensure that your searches aren’t potentially putting your online security at risk. Follow these tips so you can be a proactive fan while safeguarding your digital life:
Users looking for information on their favorite celebrities should be cautious and only click on links to reliable sources for downloads. The safest thing to do is to wait for official releases instead of visiting third-party websites that could contain malware.
When it comes to dangerous online behavior, using illegal streaming sites could wreak havoc on your device. Many illegal streaming sites are riddled with malware or adware disguised as pirated video files. Do yourself a favor and stream the show from a reputable source.
Safeguard yourself from cybercriminals with a comprehensive security solution like McAfee Total Protection. This can help protect you from malware, phishing attacks, and other threats.
Use a website reputation tool such as McAfee WebAdvisor, which alerts users when they are about to visit a malicious site.
Kids are fans of celebrities too, so ensure that limits are set for your child on their devices and use parental control software to help minimize exposure to potentially malicious or inappropriate websites.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Anna Kendrick Is McAfee’s Most Dangerous Celebrity 2020 appeared first on McAfee Blogs.
During COVID-19, people stuck inside have scoured the internet for content to consume – often searching for free entertainment (movies, TV shows, and music) to avoid any extra costs. As these habits increase, so do the potential cyber threats associated with free internet content – making our fourteenth Most Dangerous Celebrities study more relevant than ever.
To conduct our Most Dangerous Celebrities 2020 study, McAfee researched famous individuals to reveal which celebrities generate the most “dangerous” results – meaning those whose search results bring potentially malicious content to expose fans’ personal information. Owing to his international popularity and fan following that well resonates in India, Cristiano Ronaldo takes the top spot on the India edition of McAfee’s 2020 Most Dangerous Celebrities list.
Ronaldo is popular not only for his football skills, but also for his lifestyle, brand endorsements, yearly earnings, and large social media following, with fans devotedly tracking his every movement. This year, Ronaldo’s transfer to Juventus from Real Madrid for a reported £105M created quite a buzz, grabbing attention from football enthusiasts worldwide. Within the Top 10 list, Ronaldo is closely followed by veteran actress Tabu (No. 2) and leading Bollywood actresses, Taapsee Pannu, (No. 3) Anushka Sharma at (No. 4) and Sonakshi Sinha (No. 5). Also making the top ten is Indian singer Armaan Malik (No. 6), and young and bubbly actor Sara Ali Khan (No. 7). Rounding out the rest of the top ten are Indian actress Kangana Ranaut (No. 8), followed by popular TV soap actress Divyanka Tripathi (No. 9) and lastly, the King of Bollywood, Shah Rukh Khan (No. 10).
Many consumers don’t realize that simple internet searches of their favorite celebrities could potentially lead to malicious content, as cybercriminals often leverage these popular searches to entice fans to click on dangerous links. This year’s study emphasizes that consumers are increasingly searching for content, especially as they look for new forms of entertainment to stream amidst a global pandemic.
With a greater emphasis on streaming culture, consumers could potentially be led astray to malicious websites while looking for new shows, sports, and movies to watch. For example, Ronaldo is strongly associated with malicious search terms, as fans are constantly seeking news on his personal life, as well as searching for news on his latest deals with football clubs. In addition, users may be streaming live football matches through illegal streaming platforms to avoid subscription fees. If an unsuspecting user clicks on a malicious link while searching for their favorite celebrity related news, their device could suddenly become plagued with adware or malware.
Whether you and your family are checking out your new favorite actress in her latest film or streaming a popular singer’s new album, it’s important to ensure that your searches aren’t potentially putting your online security at risk. Follow these tips so you can be a proactive fan while safeguarding your digital life:
Users looking for information on their favorite celebrities should be cautious and only click on links to reliable sources for downloads. The safest thing to do is to wait for official releases instead of visiting third-party websites that could contain malware.
Refrain from using illegal streaming sites
When it comes to dangerous online behavior, using illegal streaming sites could wreak havoc on your device. Many illegal streaming sites are riddled with malware or adware disguised as pirated video files. Do yourself a favor and stream the show from a reputable source.
Protect your online safety with a cybersecurity solution
Safeguard yourself from cybercriminals with a comprehensive security solution like McAfee Total Protection. This can help protect you from malware, phishing attacks, and other threats.
Use a website reputation tool
Use a website reputation tool such as McAfee WebAdvisor, which alerts users when they are about to visit a malicious site.
Use parental control software
Kids are fans of celebrities too, so ensure that limits are set for your child on their devices and use parental control software to help minimize exposure to potentially malicious or inappropriate websites.
Stay Updated
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Cristiano Ronaldo tops McAfee India’s Most Dangerous Celebrity 2020 List appeared first on McAfee Blogs.
2020 has certainly been the year for online entertainment. With many Aussies staying home to stay well, the internet and all its offerings have provided the perfect way for us all to pass time. From free movies and TV shows to the latest celebrity news, many of us have devoured digital content to entertain ourselves. But our love affair with online entertainment certainly hasn’t gone unnoticed by cybercriminals who have ‘pivoted’ in response and cleverly adapted their scams to adjust to our insatiable desire for content.
Cybercriminals are fully aware that we love searching for online entertainment and celebrity news and so devise their plans accordingly. Many create fake websites that promise users free content from a celebrity of the moment to lure unsuspecting Aussies in. But these malicious websites are purpose-built to trick consumers into sharing their personal information in exchange for the promised free content – and this is where many come unstuck!
McAfee, the world’s leading cybersecurity company, has researched which famous names generate the riskiest search results that could potentially trigger consumers to unknowingly install malware on their devices or unwillingly share their private information with cybercriminals.
And in 2020, English singer-songwriter Adele takes out the top honours as her name generates the most harmful links online. Adele is best known for smashing the music charts since 2008 with hit songs including ‘Rolling in the Deep’ and ‘Someone Like You’. In addition to her award-winning music, Adele is also loved for her funny and relatable personality, as seen on her talk show appearances (such as her viral ‘Carpool Karaoke’ segment) and concert footage. Most recently, her weight-loss and fitness journey have received mass media attention, with many trying to get to the bottom of her ‘weight-loss’ secrets.
Trailing Adele as the second most dangerous celebrity is actress and star of the 2020 hit show Stan ‘Love Life’ Anna Kendrick, followed by rapper Drake (no. 3), model and actress Cara Delevingne (no. 4), US TikTok star Charli D’Amelio (no. 5) and singer-songwriter Alicia Keys (no. 6). Rounding out the top ten are ‘Sk8r Boi’ singer Avril Lavigne (No. 7), New Zealand rising music star, Benee (no. 8), songstress Camila Cabello (no. 9), and global superstar, singer and actress Beyonce (no. 10).
Whether it was boredom or the fact that we just love a stickybeak, our love of celebrity news reached new heights this year with our many of us ‘needing’ to stay up to date with the latest gossip from our favourite public figures. Adele’s weight-loss journey (no.1), Drake’s first photos of ‘secret son’ Adonis (no. 4), and Cara Delevingne’s breakup with US actress Ashley Benson (no. 5), all had us Aussie fans flocking to the internet to search for the latest developments on these celebrity stories.
With many of us burning through catalogues of available movies and TV shows amid advice to stay at home, new release titles have definitely been the hottest ticket in town to stay entertained.
Rising to fame following her roles in ‘Twilight’ and musical comedy ‘Pitch Perfect’, Anna Kendrick (no. 2) starred in HBO Max series ‘Love Life’ which was released during the peak of COVID-19 in Australia, as well as the 2020 children’s film ‘Trolls World Tour’. R&B and pop megastar Beyonce (no. 10) starred in the 2019 remake of Disney cult classic ‘The Lion King’ and released a visual album ‘Black Is King’ in 2020.
While live concerts and festivals came to a halt earlier this year, many of us are still seeking music – both old and new – to help us navigate these unprecedented times. In fact, musicians make up 50% of the top 10 most dangerous celebrities – hailing from all genres, backgrounds and generations.
Canadian rapper Drake (No. 2) sparked fan interest by dropping his ‘Dark Lanes Demo Tapes’ album including hit songs ‘Chicago Freestyle’ and ‘Tootsie Slide’ that went massively viral on TikTok. New Zealand singer Benee also came out of the woodwork with viral sensations Supalonely and Glitter topping charts and reaching global popularity on TikTok.
Known for her enormously successful R&B/Soul music in the early 2000s, Alicia Keys (no. 6) released a string of new singles in 2020. Camila Cabello’s ‘Senorita’ duet with Canadian singer and now boyfriend Shawn Mendes, was Spotify’s most streamed song of 2019. The couple continued to attract copious attention as fans followed stories reporting on the lovebirds self-isolating together in Miami earlier this year.
Please don’t feel that getting caught by an ill-intentioned cybercrime is inevitable. If you follow these few simple tips, you can absolutely continue your love of online entertainment and all things celebrity:
If you are looking for new release music, movies or TV shows or even an update on your favourite celebrity then ALWAYS be cautious and only click on links to reliable sources. Avoid ‘dodgy’ looking websites that promise free content – I guarantee these sites will gift you a big dose of malware. The safest thing is to wait for official releases, use only legitimate streaming sites and visit reputable news sites.
Yes, illegal downloads are free but they are usually riddled with malware or adware disguised as mp3 files. Be safe and use only legitimate music streaming platforms – even if it costs a few bucks! Imagine how devastating it would be to lose access to everything on your computer thanks to a nasty piece of malware?
One of the best ways of safeguarding yourself (and your family) from cybercriminals is by investing in an comprehensive cybersecurity solution like McAfee’s Total Protection. This Rolls Royce cybersecurity package will protect you from malware, spyware, ransomware and phishing attacks. An absolute no brainer!
Kids love celebrities too! Parental control software allows you to introduce limits to your kids’ viewing which will help minimise their exposure to potentially malicious or inappropriate websites when they are searching for the latest new on TikTok star Charlie D’Amelio or go to download the latest Benee track.
I don’t know how my family of 6 would have survived this year without online entertainment. We’ve devoured the content from three different streaming services, listened to a record number of hours on Spotify and filled our heads with news courtesy of online news sites. And while things are looking up, it will be a while before life returns to normal. So, please take a little time to educate your family on the importance of ‘thinking before you click’ and the perils of illegal downloading. Let’s not make 2020 any more complicated!!
Stay safe everyone!
Alex x
The post How Searching For Your Favourite Celebrity May Not End Well appeared first on McAfee Blogs.
If 2020 has taught us anything, it’s that our ability to think critically about the information we encounter online is now a fundamental life skill we need to learn, practice, and pass on to our offspring. But the actual task of teaching kids how to discern real and fabricated information online these days is easier said than done.
How did the truth get so hard to pin down? In the documentary The Social Dilemma, the answer to that question comes down to two things: Our growing reliance on social media for both human connection and information and the data-based algorithms social networks use to mine and sell data, nurture device dependence, and influence our behavior.
A 2019 Pew Study reveals that 55 percent of US adults get their news from social media either “often” or “sometimes.” A July 2020 Pew Study shows that people who rely on social media for news are less likely to get the facts right about the coronavirus and politics and more likely to hear some unproven claims.
The power of algorithms to deliver customized, manipulative content to a person’s screen is alarming, says Tristan Harris, a former design ethicist at Google, who is featured in The Social Dilemma, adding, “Never before in history have 50 designers made decisions that would have an impact on two billion people.”
On the heels of the recent election, Media Literacy skills will make a difference as false reports are likely to surface in our social feeds in the foreseeable future. For many, the willpower to shut down their social feeds altogether isn’t a viable option. So how do we wade through the veiled forms of manipulation and misinformation taking place all around us online?
One approach is to make a personal commitment to stay alert, slow down, and carefully vet the content you consume, create, or share.
One thing you might consider is making 2021 the year your family masters Media Literacy, a topic we’ve written extensively about on this blog. In short, Media Literacy is the ability to identify different types of content and understand the messages each is sending. Content includes texts, social media memes or posts, videos, television, movies, video games, music, and various other digital content. Reminder: Someone creates each piece of content and that person, group, or company has an agenda or message.
Do I understand all the points of view of this story?
What do I think about this topic or idea?
Am I overly emotional and eager to share this?
Am I being manipulated by this content?
What if I’m wrong?
Lastly, consume all media with thoughtful intention — avoid mindless scrolling and liking. A few other practical ways to fight back against the algorithms we drew from The Social Dilemma: Don’t click on video or content recommendations. Fight back against algorithms by choosing your content. Uninstall social media apps that are not useful and waste your time. Turn off notifications or any other alert that interferes with living life. If an issue has you angry or emotional, stop, breathe, and research the facts before sharing.
The post Helping Your Family Combat Digital Misinformation appeared first on McAfee Blogs.
(pictured credit: axel 795, Pixabay)
If you have teens and you haven’t yet heard of ‘Among Us’ then I guarantee it won’t be long. Among Us is an online deception and strategy game that is having a real moment worldwide. Over the last six months, it has amassed 85 million players on both PC and mobile. In September, it broke the all-time record-setting peak player ceiling on Steam when nearly 400,000 people played it simultaneously and, Google Trends reports that there were 50 times more Google searches for it at the beginning of October, as compared to the beginning of August.
Among Us is an online multi-player game that is set on a failing spaceship. Suitable for up to 10 players, it has been compared to ‘Murder in the Dark’ or ‘Murder Wink’ – the old-school party game you may have played as children.
At the start of the game, you’re advised whether you are a regular crew member or an imposter. Crew mates are tasked with completing small tasks that benefit the spaceship eg cleaning our air-conditioning ducts whereas imposters (between 1-3 players) create havoc on the spaceship and seek out victims to kill – without letting anyone know.
Every time a dead body is found, a crewmember will call a meeting to workshop who they think the imposter is. This is one of the few times players can talk to each other. As you can imagine, this can get very heated (and entertaining) as players try to implicate others and remove themselves from focus. All players then vote on who they think the imposter is – and the player with the most votes is ejected from the spaceship’s airlock.
Crewmates win by managing to repair the ship and eject all the imposters while the imposter wins by killing all the crewmates before they complete their jobs.
Among Us was actually launched in 2018 but to little fanfare. But the planets have aligned for the developers at InnerSloth and it has become one of the biggest online games ever. In fact, it’s so successful that the developers have abandoned plans for a sequel and are instead, investing their resources into perfecting the original.
There’s no doubt that pandemic life has contributed to the popularity of Among Us with many touting it as the ultimate group party game. In fact, some believe it brings all the energy and pizazz of board game night – just virtually.
It is extremely easy to learn. So, if you aren’t a gamer with years of experience (that’s me) you can absolutely play. This concept has been described by popular YouTube gamer Pegasus as ‘ingenious’ for its simplicity, and praised for its ‘extremely social’ nature.
The game is also very well priced. In fact, it’s free on mobile – but you will have to view some ads. And it’s only around $7 on a PC – so much cheaper than anything my kids have played in years!
The Classification Board here is Australia gives Among Us a PG rating which means the content is mild in impact. But they do state that PG rated content is ‘not recommended for viewing by people under the age of 15 without guidance from parents, teachers or guardians.’
In Australia, the game is rated as suitable for 9+ on the App Store. On Google Play it is nominated as suitable for ages 10+.
The role of the imposter in the game to hunt and murder players is aggressive and violent. Yes, it is a cartoon-like visual which does reduce the impact but there are still bodies left lying around after the deed is done.
Parents know their children the best. Absolutely take heed of the advice, but ultimately, you need to decide what’s suitable for them. If you do decide to let your younger children play – or they’ve already discovered it – please talk about violence in video games. Does watching violent images make them feel scared or more aggressive? Do they feel better if they talk about it or, in fact, choose to watch something less violent?
There is opportunity to chat with strangers in the game but it is less than most online games. Players can chat in the online waiting room before a game starts and of course, there is also interaction in the meetings during which the group tries to work out who the imposter is. Enabling the censor chat mode is a good option here – this limits word and aims to block out expletives however I understand that isn’t completely fool proof.
But you can choose to play the game offline, locally, which means you play only with people you know. You simply share a generated code with the players you want to join the game. I highly recommend this for younger children and teens or if you want to play the game as a family. The game can be played with as few as four players which makes an offline game far easier to get happening.
Both trust and deceit are at the core of this game. Learning who to place your trust in is part of being a successful crewmember in Among Us whilst being a master of deceit will win you the game as an imposter.
You could argue that these themes are no different to playing Murder in the Dark or even the old classic Cluedo. However, I would absolutely have a conversation with your kids about the difference between real life and online (or gaming) life. Why not weave it into your dinnertime conversation?
My boys are really enjoying playing Among Us, in fact – we have earmarked this weekend for a family game. But please ensure you are comfortable with the game before you give your kids the green light. And if you do, be assured that one of the reasons this game is so popular is because players feel like they are part of a community – and isn’t that what we all need at the moment?
‘till next time.
Alex xx
The post What You Need to Know About Among Us appeared first on McAfee Blogs.
This blog is part of our SOCwise series where we’ll be digging into all things related to SecOps from a practitioner’s point of view, helping us enable defenders to both build context and confidence in what they do.
Although there’s been a lot of chatter about supply chain attacks, we’re going to bring you a slightly different perspective. Instead of talking about the technique, let’s talk about what it means to a SOC and more importantly focusing on the SUNBURST attack, where the adversary leveraged a trusted application from SolarWinds.
Below you are going to see the riveting discussion between our very own Ismael Valenzuela and Michael Leland where they’ll talk about the supply chain hacks and the premise behind them. More importantly, why this one in particular was so successful. And lastly, they’ll cover best practices, hardening prevention, and early detection.
Michael: Ismael, let’s start by talking a little bit about what the common types of supply chain attacks. We know from past experience that they’ve primarily been software; though, it’s not unheard of to have hardware-based supply chain attacks as well. But really, it’s about hijacking or masquerading as a vendor or a trusted supplier and objecting malicious code into trusted, authorized applications. Sometimes even hijacking the certificate to make it look legitimate. And this last one was about injecting into third party libraries.
In relation to SUNBURST, it was a long game, right? This was an adversary long game attack where they had over 12 months to plan, stage, deploy, weaponize and reap the benefits. And we’re going to talk more about what they did, but more importantly, also how we as practitioners can leverage the sources of telemetry we have for both detection and hopefully future prevention. The first question that most people ask is, is this new and clearly this is not a new technique or tactic, but let’s talk a little bit about why this one was different.
Ismael: Right! The most interesting piece about SolarWinds is not that much of it is a supply chain attack because as you said, it’s true. It’s not new. We’ve seen similar things in the past. I know there’s a lot of controversy around some of them like Supermicro, we and many others over the last few years and it’s difficult to prove these types of attacks. But to me, the most interesting piece is not just how it got into the environment, but we talked about malicious updates into legitimate applications. For example, we’ve seen some of that in the past with modifying code on GitHub, right? Unprotected reports, attackers, threat actors are modifying the code.
We’re going to talk a little bit about what organizations can do to identify these but what I really want to highlight out of this is about the attackers, they have a plan right? They compromise the environment carefully, they stayed dormant for about two weeks, and after that, as we have seen in recent research, they started to deploy second stage payloads. The way they did that was very, very interesting, and its changing the game. It’s not radically new, but there’s always something new that we may have not seen before. And it’s important for defendants to understand these behaviors so they can start trying to detect them. In summary, they have a plan and we should ask ourselves if we have a plan for these type of attacks? Not only the initial vector but also what happens after that.
Michael: Let’s take a look at the timeline (figure 1 below) and talk about the story arc of what took place. I think the important thing is, again the adversary knew long before the attack long before the weaponization of the application, long before the deployment, they had this planned out. They knew they were going after a very specific vendor. In this case, SolarWinds knew as far back as 2018, early 2019, that they had a registration domain registered for it already. And they didn’t even give it a DNS look up until almost a year later. But the code application 2019 was weaponization in 2020. We’re talking about months almost a year of time passed, and they knew very well going into it what their intent was.
Ismael: Yep, absolutely. And as I mentioned before, even once they have the back door in place, the infamous DLL now stays dormant for two weeks. And then they start a careful reconnaissance discovery trying to find out where they are, what type of information they have around them, the users, and identity management. In some cases, we have seen them pivoting and stealing the tokens and credentials then pivoting to the cloud, all of that takes time. right? Which indicates that the attacker has a lot of knowledge on how to do these in a stealthy way. But if we think in terms of attack chains it also helps us to understand where we could have better opportunities to catch these types of activities.
Michael: We’ve set the stage to understand kind of what exactly took place and a lot of people have talked about the methodology and the attack life cycle. But they had a plan, they weren’t specifically advanced in the way they leveraged the tools. They were very specific about leveraging multiple somewhat novice or novel methods to make use of the vulnerability. More importantly, it was the amount of effort they put into planning also the amount of time they spent trying not to get seen, right. We look at telemetry all the time, whether it’s in a SIEM tool or EDR tool, and we need those pieces of telemetry that tell us what’s happening, and they were very stealthy in the way they were leveraging the techniques.
Let’s talk a little bit about what they did that was unique to this specific attack and then we’ll talk more about how we can better define our defenses and prevention around what we learned.
Ismael: Yep, absolutely! And one of the interesting things that we have seen recently is how they disassociated the stage one and stage two to make sure that stage one, the backdoor/DLL wasn’t going to be detected or burnt. So once again, you were talking about the long game. They were planning, they were architecting their attack for the long game. Even if you would find an artifact from a specific machine, it would be harder for you to trace that back to the original backdoor. So they would maintain persistency in the environment for quite some time. I know that this is not new necessarily. We have been telling defenders for a long time: You need to focus on finding persistency, because attackers, they need to stay in the environment.
We need to look at command and control but obviously these techniques are evolving. They went to great lengths to ensure that the artifacts, the indicators of compromise on each of these different systems for stage two, and at this point we know they use colon strike beacons. Each of these beacons were unique, not just for each organization, which would make sense but also for each computer within each organization. What does that mean for a SOC? Well, imagine you’re doing this and in response you find some odd behavior coming out of the machine, you look at the indicators and what are you going to do next…. scoping, right? Let’s see where else in my network. I’m seeing activity going into that domain to those IPS or those registry keys or that, you know, WMI consumer, for example. But the truth is that those indicators were not used anywhere else, not even in your environment. So that was interesting.
Michael: Given that we don’t have specific indicators that we could attribute to something malicious in that stage, what we do know is that they’re leveraging common protocols in an uncommon way. The majority of this tactic took place from a C2 perspective through the partial exfiltration being done using DNS. To the organizations that aren’t successfully or effectively monitoring the types of DNS traffic, the DNS taking place on non-standard ports or more quarterly, the volume of DNS that’s originating from machines that don’t typically have it and volume metric analysis can tell us a lot. If in fact, there’s some heuristic value that we can leverage to detect. What else should we be thinking about in terms of the protection side of things, an abuse of trust?
We trusted an application; we trusted a vendor. This was a clear abuse of that. Zero trust would be one methodology that can incorporate both micro-segmentation as well as explicit verification and more importantly, least trust methodology that we can ensure. I also think about the fact that we’re giving these applications rights and privileges to our environment and administrative privileges. We need to make sure that we’re monitoring both those accounts and service accounts that are being utilized by these applications; specifically, so that we can prescribe a domain, walls and barriers around what they have access to. What else can we do in terms of detection or providing visibility for these types of attacks?
Ismael: When we’re talking about a complicated or advanced attack, I like to think in terms of frameworks like the new cybersecurity framework, for example that talks about prevention, detection, and response but also identifying the risks and assets first. If you look at it from that perspective and look at an attack chain, even though some of the aspects of these attack were very advanced, there’s always limitations from the attacker perspective. There’s no such thing as the perfect attack, so be aware of the perfect attack fallacy. There’s always something the attacker’s going to do that can help you to detect them. With that in mind, think about putting the MITRE attack behaviors, tactics and the techniques on one side of the matrix and on the other side, like NIST cybersecurity framework identify, protect, detect.
Some of the things I would suggest is identifying the assets of risk, and I always talk about BCP. This is continuity planning. Sometimes we work in silos and we don’t leverage some of the information that can be in your organization that can point you to the crown jewel. You can’t protect everything, but you need to know what to protect and know how the information flows. For example, where are your soft spots, where are your vendors located on the network, your/their products, how do they get updated? It will be helpful for you to determine or define a defensible secure architecture that enforces it by trying to protect that…the flow of the data.
When protection fails, it could be a firewall rule that can be any type of protection. The attempts to bypass the firewalls can be turned into detections. Visibility is very important to have across your environment, that doesn’t mean to just manage devices, it also means the network, and endpoints, and servers. Attackers are going to go after the servers, the main controllers, right? Why? Because they want to steal those credentials, those identities used somewhere else and maybe pivot to the cloud. So having enough visibility across the network is important, which means having the camera’s point to the right places. That is when EDR or XDR can come into play, product that keep that telemetry and give you visibility of what’s going on and potentially detect the attack.
Michael: I think it’s important as we conclude our discussion to chat about the fact that telemetry can come in various flavors; more importantly, both real-time and historical telemetry that’s of significant value, not only in the detection side, but in the forensic investigation/scoping side, and understand exactly where an adversary may have landed. It’s not just having the telemetry accessible, it’s also sometimes the lack of telemetry. That’s the indicator that tells us when logging gets disabled on a device and we stop hearing from it then the SIEM starts seeing a gap in its visibility to a specific asset. That’s why combination of both real-time endpoint protection technologies deployed on both endpoints and servers, as well as the historical telemetry that we’re typically consuming in our analytics frameworks, and technologies like SIEM
Ismael: Absolutely, and to reiterate the point of finding those places where attackers are going to be, can be spotted more easily. If you look at the whole attack chain maybe the initial vector is harder to find, but start looking at how they got privileges, their escalation, and their persistence. Michael, you mentioned cleaning logs apparently were disabling the auditing logs by using auditpol on the endpoint or creating new firewall rules on the endpoints. If you consume these events, why would somebody disable the event logging temporarily by turning it off and then back on again after some time? Well, they were doing this for a reason.
Michael: Right. So we’re going to conclude our discussion, hopefully this was informative. Please subscribe to our Securing Tomorrow blog where you can keep up to date with all things SOC related and feel free to visit McAfee.com/SOCwise for more SOC material from our experts.
The post SOCwise Series: Practical Considerations on SUNBURST appeared first on McAfee Blogs.
Clearly this was a motivated and patient adversary. They spent many months in the planning and execution of an attack that was not incredibly sophisticated in its tactics, but rather used multiple semi-novel attack methods combined with persistent, stealthy and well-orchestrated processes. In a world where we always need to find ways to stay even one step ahead of adversaries, how well is your SOC prepared to bring the same level of consistent, methodical and well-orchestrated visibility and response when such an adversary comes knocking at your door?
Plan, test and continuously improve your SecOps processes with effective purple-teaming exercises. Try to think like a stealthy attacker and predict what sources of telemetry will be necessary to detect suspicious usage of legitimate applications and trusted software solutions.
Assume that your most critical assets are under attack, especially those that leverage third-party applications where elevated privileges are a requirement for their effective operation. Granting service accounts unrestricted administrative privileges sounds like a bad idea – because it is. Least-privilege access, micro segmentation and ingress/egress traffic filtering should be implemented in support of a Zero-Trust program for those assets specifically that allow outside access by a ‘trusted’ 3rd-party.
The threat research world has moved beyond atomic indicators, file hashes and watchlists of malicious IPs and domains upon which most threat intelligence providers still rely. Think beyond Indicators of Compromise. We should rely less on static lists of artifacts but instead focused on heuristics and behavioral indicators. Event-only analysis can easily identify the low-hanging fruit of commodity attack patterns, but more sophisticated adversaries are going to make it more difficult. Ephemeral C2 servers and single-use DNS entries per asset (not target enterprise) were some of the more well-planned (yet relatively simple) behaviors seen in the Sunburst attack. Monitor carefully for changes in asset configuration like logging output/location or even the absence of new audit messages in a given polling period.
All telemetry is NOT created equal. Behavioral analysis of authentication events in support of UEBA detections can be incredibly effective, but that assumes identity data is available in the event stream. Based on my experience, SIEM data typically yields only 15-20% of events that include useful identity data, whereas almost 85% of cloud access events contain this rich contextual data, a byproduct of growing IAM adoption and SSO practices. Events generated from critical assets (crown jewels) are of obvious interest to SecOps analysts for both detection and investigation, but don’t lose sight of those assets on the periphery; perhaps an RDP jump box sitting in the DMZ that also synchronizes trust with enterprise AD servers either on-premises or in the cloud. Find ways to isolate assets with elevated privilege or those running ‘trusted’ third-party applications using micro segmentation where behavioral analysis can more easily be performed. Leverage volumetric analysis of network traffic to identify potentially abnormal patterns; monitor inbound and outbound requests (DNS, HTTP, FTP, etc) to detect when a new session has been made to/from an unknown source/destination – or where the registration age of the target domain seems suspiciously new. Learn what ‘normal’ looks like from these assets by baselining and fingerprinting, so that unusual activity can be blocked or at the very least escalated to an analyst for review.
The only way to gain insight into the attacker behaviors – and any chance of detecting and disrupting attacks of this style – require extensive telemetry from a wide array of sensors. Endpoint sensor grids provide high-fidelity telemetry about all things on-device but are rarely deployed on server assets and tend to be ‘network-blind’. SIEMs have traditionally been leveraged to consume and correlate data from all 3rd-party data sources, but it likely does not have the ability (or scale) to consume all EDR/endpoint events, leaving them largely ‘endpoint-blind’. As more enterprise assets and applications move to the cloud, we have yet a third source of high-value telemetry that must be available to SOC analysts for detection and investigation. Threat hunting can only effectively be performed when SecOps practitioners have access to a broad range of real-time and historical telemetry from a diverse sensor grid that spans the entire enterprise. They need the ability to look for behaviors – not just events or artifacts – across the full spectrum of enterprise assets and data.
Time can be an attacker’s best offense, sometimes because of the speed with which they can penetrate, reconnoiter, locate and exfiltrate sensitive data – a proverbial ‘smash-and-grab’ looting. Hardly subtle and quickly noticed for the highly visible crime that it is. However in the case of Sunburst the adversary used time to their advantage, this time making painstakingly small and subtle changes to code in the software supply chain to weaponize a trusted application, waiting for it to be deployed across a wide spectrum of enterprises and governmental agencies, quietly performing reconnaissance on the affected asset and those around it, and leveraging low-and-slow C2 communications over a trusted protocol like DNS. Any one of these activities might easily be overlooked by even the most observant SOC. This creates an even longer detection cycle, allowing potential attackers a longer dwell time.
This blog is a summary of the SOCwise Conversation on January 25th 2020. Watch for the next one!
For more information on the Sunburst attack, please visit our other resources on the subject:
Blogs:
McAfee Knowledge-base Article (Product Coverage)
McAfee Knowledge-base Article (Insights Visibility)
The post 6 Best Practices for SecOps in the Wake of the Sunburst Threat Campaign appeared first on McAfee Blogs.
Albert Einstein once said, “We cannot solve our problems with the same thinking we used when we created them”.
Security vendors have spent the last two decades providing more of the same orchestration, detection, and response capabilities, while promising different results. And as the old adage goes, doing the same thing over and over again whilst expecting different results is…? I’ll let you fill in the blank yourself.
SIEM! SOAR! Next Generation SIEM! The names changed, while the same fundamental challenges remained: they all required heavy lifting and ongoing manual maintenance. As noted by ESG Research, SIEM – being a baseline capability within SOC environments – continues to present challenges to organisations by being either too costly, exceedingly resource intensive, requiring far too much expertise, and various other concerns. A common example of this is how SOC teams still must create manual correlation rules to find the “bad” connections between logs from different products, applications and networks. Too often, these rules flooded analysts with information and false alerts and render the product too noisy to effective.
The expanding attack surface, which now spans Web, Cloud, Data, Network and more, has also added a layer of complexity. The security industry cannot only rely on its customers’ analysts to properly configure a security solution with such a wide scope. Implementing only the correct configurations, fine-tuning hundreds of custom log parsers and interpreters, defining very specific correlation rules, developing necessary remediation workflows, and so much more – it’s all a bit too much.
Detections now bubble up from many siloed tools, too, including Intrusion Prevention Systems (IPS) for network protection, Endpoint Protection Platforms (EPP) deployed across managed systems, and Cloud Application Security Broker (CASB) solutions for your SaaS applications. Correlating those detections to paint a complete picture is now an even bigger challenge.
There is also no ‘R’ in SIEM – that is, there is no inherent response built into SIEM. You can almost liken it to a fire alarm that isn’t connected to the sprinklers.
SIEMs have been the foundation of security operations for decades, and that should be acknowledged. Thankfully, they’re now being used more appropriately, i.e. for logging, aggregation, and archiving.
Now, Endpoint Detection and Response (EDR) solutions are absolutely on the right track – enabling analysts to sharpen their skills through guided investigations and streamline remediation efforts – but it ultimately suffers from a network blind spot. Similarly, network security solutions don’t offer the necessary telemetry and visibility across your endpoint assets.
Of Gartner’s Top 9 Security and Risk Trends for 2020, “Extended detection and response capabilities emerge to improve accuracy and productivity” ranked as their #1 trend. They noted, “Extended detection and response (XDR) solutions are emerging that automatically collect and correlate data from multiple security products to improve threat detection and provide an incident response capability…The primary goals of an XDR solution are to increase detection accuracy and improve security operations efficiency and productivity.”
That sounds awfully similar to SIEM, so how is an XDR any different from all the previous security orchestration, detection, and response solutions?
The answer is: An XDR is a converged platform leveraging a common ontology and unifying language. An effective XDR must bring together numerous heterogeneous signals, and return a homogenous visual and analytical representation.. XDR must clearly show the potential security correlations (or in other words, “attack stories”) that the SOC should focus on. Such a solution would de-duplicate information on one hand, but would emphasize the truly high-risk attacks, while filtering out the mountains of noise. The desired outcome would not require exceeding amounts of manual work; allowing SOC analysts to stop serving as an army of “translators” and focus on the real work – leading investigations and mitigating attacks. This normalized presentation of data would be aware of context and content, be advanced technologically, but simple for analysts to understand and act upon.
SIEMs are data-driven, meaning they need data definitions, custom parsing rules and pre-baked content packs to retrospectively provide context. In contrast, XDR is hypothesis driven, harnessing the power of Machine Learning and Artificial Intelligence engines to analyse high-fidelity threat data from a multitude of sources across the environment to support specific lines of investigation mapped to the MITRE ATT&CK framework.
The MITRE ATT&CK framework is effective at highlighting “how bad guys do what they do, and how they do it.” While traditional prevention measures are great at “spot it and stop it” protections, MITRE ATT&CK demonstrates there are many steps taking place in the attack lifecycle that aren’t obvious. These actions don’t trigger sufficient alerting to generate the confidence required to support a reaction.
XDR isn’t a single product. Rather, it refers to an assembly of multiple security products (and services) that comprise a unified platform. An XDR approach will shift processes and likely merge and encourage tighter coordination between different functions like SOC analysts, hunters, incident responders and IT administrators.
The ideal XDR solution must provide enhanced detection and response capabilities across endpoints, networks, and cloud infrastructures. It needs to prioritise and predict threats that matter BEFORE the attack and prescribe necessary countermeasures allowing the organisation to proactively harden their environment.
McAfee’s MVISION XDR solution does just that, by empowering the SOC to do more with unified visibility and control across endpoints, network, and cloud. McAfee XDR orchestrates both McAfee and non-McAfee security assets to deliver actionable cyber threat management and support both guided and automated investigations.
What if you could find out if you’re in the crosshairs of a top threat campaign, by using global telemetry from over 1 billion sensors that automatically tracks new campaigns according to geography and industry vertical? Wouldn’t that be insightful?
“Many firms want to be more proactive but do not have the resources or talent to execute. McAfee can help bridge this gap by offering organisations a global outlook across the entire threat landscape with local context to respond appropriately. In this way, McAfee can support a CISO-level strategy that combines risk and threat operations.”
– Jon Oltsik, ESG Senior Principal Analyst and Fellow
But, hang on… Is this all just another ‘platform’ play?
Take a moment to consider how ‘platform’ offerings have evolved over the years. Initially designed to compensate for the heterogeneity and volume of internal data sources and external threat intelligence feeds, the core objective has predominantly been to manifest data centrally from across a range of vectors in order to streamline security operations efforts. We then saw the introduction of case management capabilities.
Over the past decade, the security industry proposed solving many of the challenges presented in SOC contexts through integrations. You would buy products from a few different vendors, who promised it would all work together through API integration, and basically give you some form of pseudo-XDR outcomes we’re exploring here.
Frankly, there are significant limitations in that approach. There is no data persistence; you basically make requests to the lowest API denominator on a one-to-one basis. The information sharing model was a one-way ‘question and answer’ leveraging a scheduled push-pull methodology. The other big issue was the inability to pull information in whatever form – you were limited to the API available between the participating parties, with the result ultimately only as good as the ‘dumbest’ API.
And what about the lack of any shared ontology, meaning little to no common objects or attributes? There were no shared components, such as UI/UX, incident management, logging, dashboards, policy definitions, user authentication, etc.
What’s desperately been needed is an open underlying platform – essentially like a universal API gateway scaled across the cloud that leverages messaging fabrics like DXL that facilitate easy bi-lateral exchange between many security functions – where vendors and partner technologies create tight integrations and synergies to support specific use cases benefitting SOC ecosystems.
Is XDR, then, a solution or product to be procured? Or just a security strategy to be adopted? Potentially, it’s both. Some vendors are releasing XDR solutions that complement their portfolio strengths, and others are just flaunting XDR-like capabilities.
SIEMs still deliver specific outcomes to organisations and SOCs, which cannot be replaced by XDR. In fact, with XDR, a SIEM can be even more valuable.
For most organisations, XDR will be a journey, not a destination. Their ability to become more effective through XDR will depend on their maturity and readiness to embrace all the required processes. In terms of cybersecurity maturity, if you’d rate your organisation at a medium to high level, the question becomes how and when.
Most organisations using an Endpoint Detection and Response (EDR) solution are likely quite ready to embrace XDR’s capabilities. They are already investigating and resolving endpoint threats and they’re ready to expand this effort to understand how their adversaries move across their infrastructure, too.
If you’d like to know more about how McAfee addresses these challenges with MVISION XDR, feel free to reach out!
The post XDR – Please Explain? appeared first on McAfee Blogs.
In November last year, we lost our much-loved family dog. We were all so devasted. Harley was a very handsome black and white Cavoodle who died from a paralysis tick bite after giving us 12 years of love. After lots of tears and weeks of sadness, we have decided it’s time to start our search for another fur baby.
But it seems we are not the only ones in the market for a new puppy. Thanks to COVID and our new very home focussed lives, puppies have been in hot demand since early 2020 and they still are. What better way to deal with lockdown loneliness and a home-based existence than a brand-new ball of fluff!
Over the last few weeks, I’ve spoken to multiple breeders from all around Australia who have over 50 families waiting for a puppy! A Portuguese Water Dog breeder told me yesterday that it would be 2023 before she could offer me a puppy!! So,
And this trend hasn’t gone unnoticed by cybercriminals with the Australian Competition and Consumer Commission (ACCC) reporting a four-fold increase in puppy scams in 2020!! In fact, a whopping $1.6 million was scammed from unsuspecting Aussies simply looking for a ball of fur to love between January and October 2020.
So, how do you avoid being caught up in a puppy scam and losing money? Here’s what I’m doing to ensure we don’t get swindled while we search for our new puppy:
Cybercriminals rely on us being in a rush and not doing our homework. A quick google search for popular dog breeds such as Cavoodles, Labradors or Dachshunds will yield pages of results, not all of them legit!
Scammers are very talented at making their sites look genuine. They will copy photos of puppies and breeders from legitimate sites and will even use certificates and identification numbers from these legitimate breeders too. Quite often the only detail that differs is the contact telephone number and email address.
Facebook and Instagram ads are also created using these details too making it very hard to identify what is legitimate and what isn’t.
Doing your due diligence is the best way to prevent becoming a victim of a puppy scam. Even if the person on the end of the phone sounds delightful and the pictures are gorgeous, you owe it to yourself – and your bank account – to ensure you are dealing with a legitimate breeder. Here’s what I recommend you do:
If you are not able to pick up your pet in person, requesting photos and even a video call with the breeder and your potential puppy is essential.
Ask the breeder for multiple photos of the pet with specific items – this help you ascertain that the pet is real and not photoshopped. A recent newspaper is a great item to suggest.
However, a video call is probably the best way of giving you total piece of mind. Yes, it maybe crazy and noisy but there’s nothing like seeing something with your own eyes to satisfy yourself that it is real and not photoshopped!
We all have a 6th sense and now is the time to use it:
I can’t imagine our family without pets. They play such an important, cohesive role and we take such joy in sharing photos of our crazy cats and their weird antics on our family group chat.
Next week, we are going to pickup our new puppy. After much debate about breeds, we have chosen a tri coloured beaglier – male of course! The breeder sounds delightful over the phone and the pictures are gorgeous. But just to ensure total piece of mind, I am driving nearly 7 hours to pick up our new fur baby in person. I’ll be sure to share some photos!
Happy pet shopping!
Alex xx
The post Here’s What I’m Doing to Avoid Being Caught Up in A Puppy Scam appeared first on McAfee Blogs.
What is your organization’s readiness for the emerging eXtended Detection Response (XDR) technology? McAfee just released the first iteration of this technology, MVISION XDR. As XDR capabilities become available, organizations need to think through how to embrace the new security operations technology destined to empower detection and response capabilities. XDR is a journey for people and organizations.
The cool thing about McAfee’s offering is the XDR capabilities is built on the McAfee platform of MVISION EDR, MVISION Insights and is extended to other McAfee products and third-party offerings. This means –— as a McAfee customer — your XDR journey has already begun.
The core value prop behind XDR is to empower the SecOps function which is still heavily burdened with limited staff and resources while the threat landscape roars. This cry is not new. As duly noted in the book, Ten Strategies of World-class Cybersecurity Operations Center, written quite a few moons ago: “With the right tools, one good analyst can do the job of 100 mediocre ones.” XDR is the right tool.
SecOps empowerment means impacting and changing people and process in a positive manner resulting in better security outcomes. Organizations must consider and prepare for this helpful shift. Here are three key considerations organizations need to be aware of and ready for:
A baseline requirement for XDR is to unify and aggregate security controls and data to elevate situation awareness. Now consider what does this mean to certain siloed functions like endpoint, network and web. Let’s say you are analyst who typically pulls telemetry from separate control points (endpoint, network, web) moving from each tool with a login, to another tool with another login and so on. Or maybe you only have access to the endpoint tool. To gain insight into the network you emailed the network folks with artifacts you are seeing on the endpoint and ask if these is anything similar, they have seen on the edge and what they make of it. Often there is a delayed response from network folks given their priorities. And you call the web folks for their input on what they are seeing. Enter XDR. What if this information and insights was automatically given to you on a unified dashboard where situation awareness analysis has already begun. This reduces the manual pivoting of copy and pasting, emailing, and phone calls. It removes the multiple data sets to manage and the cognitive strain to make sense of it. The collection, triaging, and initial investigative analysis are automated and streamlined. This empowers the analysts to get to a quicker validation and assessment. The skilled analyst will also use experience and human intuition to respond to the adversary, but the initial triaging, investigation, and analysis has already been done. In addition, XDR fosters the critical collaboration between the network operations and security operations since adversary movement is erratic across the entire infrastructure.
Imagine if your SecOps gained high priority threat intelligence before the adversary hits and enters your environment. What does it mean to your daily SecOps processes and policy? It removes a significant amount to of hunting, triaging and investigation cycles. It simply prioritizes and accelerates the investigation. It answers the questions that matter. Any associated campaign is bubbled up immediately. You are getting over a hundred high alerts, but one is related to a threat campaign that is likely to hit. It removes the guess work and prioritizes SecOps efforts. It assesses your environment and the likely impact—what is vulnerable. More importantly it suggests counter measures you can take. It moves you from swimming in context to action in minutes.
This brings the SecOps to a decision moment faster—do they have the authority to respond? Are they a participant in prevention efforts? Note this topic is Strategy Three in the Ten Strategies of World-class Cybersecurity Operations Center where it is highly encouraged to empower SecOps to make and/or participate in such decisions. Policies for response decisions and actions vary by organizations, the takeaway here is decision moments come faster and more often with significant research and credible context from MVISION XDR.
XDR is an open, integrated platform. So, what does it mean to people and process if all the pieces are integrated and security functions coordinate efforts? It depends on the pieces that are connected. For example, if SecOps can place a recommendation to update certain systems on the IT service system automatically it removes the necessity to login into the IT system and place a request or in some cases call or email IT (eliminating a time-consuming step.) There is a heightened need for what–if scenario policies driven by Secure Orchestration Automation Response (SOAR) solutions. These policies are typically reflected in a manual playbook or SOAR playbook.
Let’s consider an example, when an email phishing alert is offered the SOAR automatically (by policy/play required) compares the alert against others to see if there are commonalties worth noting. If so, the common artifacts are assigned to one analyst versus distributing separate alerts to many analysts. This streamlines the investigation and response to be more effective and less consuming. There are many more examples, but the point is when you coordinate security functions organization must think through how they want each function to act under specific circumstances—what is your policy for these circumstances.
These are just a few areas to consider when you embrace XDR. I hope this initial discussion started you thinking about what to consider when embracing XDR. We have an online SOC audit where you can assess your SOC maturity and plan where you want to go. Join us for a webinar on XDR readiness where experts will examine how to prepare to optimize XDR capabilities. We also have a SOC best practices series, SOCwise that offers regular advice and tips for your SOC efforts!
The post Are You Ready for XDR? appeared first on McAfee Blogs.
I’ve had such a busy morning! I’ve hunted down my favourite foundation, bought a puzzle mat, stocked up on special dog food for our naughty new puppy, ordered the groceries, made a few appointments and chatted with several friends. And guess what? I haven’t left my study – or changed out of my pyjamas!! Ssshhh!! Because it’s all happened online…
Of course, some of us embraced the benefits of the online world long before 2020 but the Pandemic forced almost everyone to replace our in-person activities and routines with online ones. New research from McAfee in their 2021 Consumer Security Mindset Report shows that 72% of Aussies made changes in their online activities last year out of convenience which makes complete sense!
But what’s so interesting is that now we have these super handy new online routines in place – we aren’t that keen to give them up! McAfee’s report shows that 76% of Aussies are planning on continuing with online banking, 59% of us want to keep connecting with friends and family online and 55% of us remain totally committed to online shopping! Hear, hear, I say! I am absolutely staying that course too!!
There’s no doubt that there is a lot of upside to managing our lives online but unfortunately there is also a downside – increased risk! The more time spent online, the greater the chance that we will be exposed to potential risks and threats such as phishing attacks, entering details into malicious websites or even becoming a victim of fraud.
McAfee’s research shows that we are aware of the risks of being online. In fact, 66% of us are concerned about the potential dangers of living our lives online with losing control of our financial data top of the list for the majority of us. And almost 2/3 (65%) of us are also worried about having our social media accounts hacked.
But pandemic life has meant that we are now a lot more comfortable with sharing information online. Whether it’s paperless transaction records, text and email notifications, opting to stay logged in or auto-populating forms with our credit card, this level of online sharing does make life so convenient but it can be a risky business! Why, I hear you ask? Because these conveniences usually only work when you share multiple pieces of your contact details. And the more you share, the greater your chance of being hacked or compromised. But the report was very clear – if we can make our online life more seamless then we are only too happy to share our key contact information! Oh dear!!
In addition to confessing that they don’t always take the necessary security precautions, Aussie consumers in McAfee’s report also admitted that they haven’t thought about why hackers might want their data. I don’t know how many people tell me that they don’t need to really bother with a lot of online precautions because they live a pretty boring life and don’t spend that much time online.
But this is a very dangerous way to think. Your online data is like a pot of gold to hackers. Not only can they use it to possibly steal your identity and try to empty your bank accounts but they can also on-sell it for a profit. But the majority of Aussies don’t stop to consider this with the research showing that 64% of Aussies have never considered just how valuable their online data is worth.
Hackers are ALWAYS on the lookout for new ‘up-to-date’ ways to exploit others for money. Don’t forget how quick they were to conjure up scams around COVID in early 2020 – it was just a matter of weeks before Aussies received phishing emails and malicious text messages with the aim of extracting personal information from vulnerable consumers.
But, encouragingly, 85% of Aussies said they would be far more proactive about managing their data if it could be traded as a currency.
The good news is that there are ways to secure your online life and minimise the risk of being hacked. Here are my top tips:
Yes, it might take a minute or 2 more, but using multi-factor authentication is an easy way to add an additional layer of security to protect your personal data and information. Commit to using it wherever it is offered!
If you live your life out & about like I do then you’ll be very tempted to use Wi-Fi. Using public Wi-Fi to conduct transactions, particularly financial ones is a big no-no! It takes keen hackers minimal effort to set up a fraudulent wi-fi service which could easily fool a busy person into connecting. Using a Virtual Private Network (or VPN) like McAfee® Safe Connect, is the best way of ensuring everything you share over Wi-Fi is safe and secure.
Browsing the internet with a tool like the McAfee WebAdvisor is a great way of ensuring dangerous malware is blocked if you click on a malicious link in a phishing email. You’ll have real peace of mind knowing you can manage your online life while someone looks out for you!
With 4 kids, 3 pets, 2 jobs – I know I could never get to the bottom of my ‘to-do’ lists without managing the bulk of it online. I often think I should send the internet an e-card at Christmas!! Of course, I understand why corners are cut and precautions are overlooked when we all feel so stretched for time. But just think about how much more time it would take if you were hacked and had to spend hours on the phone to your bank or if you had to reconfigure all your online accounts and social media platforms!!
So, you know what you need to do! Stay safe online everyone!
The post How 2020 Has Shaped The Way We Live Our Lives appeared first on McAfee Blogs.
MITRE ATT&CK enterprise is a “knowledge base of adversarial techniques”. In a Security Operations Center (SOC) this resource is serving as a progressive framework for practitioners to make sense of the behaviors (techniques) leading to system intrusions on enterprise networks. This resource is centered at how SOC practitioners of all levels can craft purposeful defense strategies to assess the efficacy of their security investments against that knowledge base.
To enable practitioners in operationalizing these strategies, the knowledge base provides the “why” and the “what” with comprehensive documentation that includes the descriptions and relational mappings of the behaviors observed by the execution of malware, or even when those weapons were used by known adversaries in their targeting of different victims as reported by security vendors. It goes a step further by introducing the “how” in the form of adversary emulation plans which streamline both the design of threat-models and the necessary technical resources to test those models – i.e., emulating the behavior of the adversary
For scenarios where SOCs may not have the capacity to do this testing themselves, the MITRE Corporation conducts annual evaluations of security vendors and their products against a carefully crafted adversary emulation plan, and it publishes the results for public consumption. The evaluations can help SOC teams assess both strategy concerns and tactical effectiveness for their defensive needs as they explore market solutions.
This approach is transformative for cyber security, it provides an effective way to evolve from constraints of being solely dependent on IOC-centric or signature-driven defense models to now having a behavior-driven capability for SOCs to tailor their strategic objectives into realistic security outcomes measured through defensive efficacy goals. With a behavior-driven paradigm, the emphasis is on the value of visibility surrounding the events of a detection or prevention action taken by a security sensor – this effectively places context as the essential resource a defender must have available to pursue actionable outcomes.
I believe that to achieve meaningful security outcomes our products (defenses) must demonstrate how effective they are (efficacy) at enabling or preserving the security mission we are pursuing in our organizations. For example, to view efficacy in a SOC, let’s see it as a foundation of 5 dimensions:
| Detection | Gives SOC Analysts higher event actionability and alert handling efficiencies with a focus on most prevalent adversarial behaviors – i.e., let’s tackle the alert-fatigue constraint! |
| Prevention | Gives SOC Leaders/Sponsors confidence to show risk reduction with minimized impact/severity from incidents with credible concerns – e.g., ransomware or destructive threats. |
| Response | Gives SOC Responders a capacity to shorten the time between detection and activating the relevant response actions – i.e., knowing when and how to start containing, mitigating or eradicating. |
| Investigative | Gives SOC Managers a capability to improve quality and speed of investigations by correlating low signal clues for TIER 1 staff and streamlining escalation processes to limited but advanced resources. |
| Hunting | Enables SOC Hunters a capacity to rewind-the-clock as much as possible and expand the discovery across environments for high value indicators stemming from anomalous security events. |
Efficacy at the Security and Technical Leadership levels confirms how the portfolio investments are expected to yield the defensive posture of our security strategy, for example, compare your investments today to any of the following:
Strategy (Investment) |
Portfolio Focus |
Efficacy Goals |
|
Balanced Security |
Ability to:
Caveats:
|
|
Detection Focus |
Ability to:
Caveats:
|
|
Prevention Focus |
Ability to:
Caveats:
|
|
Response Focus |
Ability to:
Caveats:
|
MITRE ATT&CK matters as it introduces the practical sense-making SOC professionals need so they can discern attack chains versus security events through visibility of the most prevalent behaviors.
Consequently, it allows practitioners to overcome crucial limitations from the reliance on indicator-driven defense models that skew realistic efficacy goals, thereby maximizing the value of a security portfolio investment.
The post Why MITRE ATT&CK Matters? appeared first on McAfee Blogs.
In a recent episode of McAfee’s SOCwise Series, guest security expert Chris Crowley revealed findings of his recent survey of security efforts within SOCs. His questions were designed to gain insight into all things SOC, including how SOCs can accomplish their full potential and how they assess their ability to keep up with security technology.
Hosts Ismael Valenzuela and Michael Leland tapped into Chris’ security operations expertise as he told “A Tale of Two SOCs.”
“Chris has a tremendous experience in security operations,” Ismael said. “I always like people who have experience both in the offensive side and the defensive side. Think red, act blue, right? . . . but I think that’s very important for SOCs. Where does ‘A Tale of Two SOCs’ come from?”
In reference to the Charles Dickens’ classic, Chris explained how survey responses fell into two categories: SOCs that had management support or those that did not.
“It’s not just this idea of does management support us. It’s are we effectively aligned with the organization?” Chris said. “And I think that is manifest in the perception of management support of not management support, right? So, I think when people working in a SOC have the sense that they’re doing good things for the organization, their perceptions is that the management is supporting them.”
In this case, Chris explains “A Tale of Two SOCs” also relates to the compliance SOC versus the real security SOC.
“A lot of it has to do with what are the goals when management set up to fund the SOC, right? Maybe the compliance SOC versus the SOC that’s focused on the security outcomes on defending, right? There are some organizations that are funding for basic compliance,” Chris said. [If the] law says we have to do this, we’re doing that. We’re not really going to invest in your training and your understanding and your comprehension. We’re not going to hire really great analysts. We’re just going to buy the tools that we need to buy. We’re going to buy some people to look at monitors and that’s kind of the end of it.”
One of the easiest and telling methods of assessing where an SOC sees itself in this tale is having conversations with staff. Chris recommends asking staff if they feel aligned with management and do they feel empowered?
“If you feel like you’re being turned into a robot and you pick stuff from here and drop it over there, you’re probably in a place where management doesn’t really support you. Because they’re not using the human being’s capability of synthesis of information and that notion of driving consensus and making things work,” Chris said. “They’re looking more for people who are replaceable to put the bits in the bucket and move through.”
Chris shared other survey takeaways including how SOCs gauge their value, metrics and tools.
The survey included hypotheses designed to measure how organizations classify the value of a SOC:
“This showed that as SOC teams met the challenge of skilled staffing, they moved on to their next order of task: Let’s make the computers compute well,” Chris said.
Ismael asked about the tendency for some SOC management not to report any metrics, and those that simply reported number of incidents not reporting the right metrics. Chris reported that most people said they do provide metrics, but a still–surprising number of people said that they don’t provide metrics at all.
Here’s the breakdown of how respondents answered, “Do you provide metrics to your management?”
That roughly a third of respondents either do not report metrics or don’t know if they report metrics was telling to the survey’s author.
“In which case [metrics] obviously don’t have a central place of importance for your SOC,” Chris said.
Regarding the most frequently used metric – number of incidents – Chris speculated that several SOCs he surveyed are attempting to meet a metric goal of zero incidents, even if it means they’re likely not getting a true reading of their cyber security effectiveness.
“You’re allowed to have zero incidents in the environment. And if you consistently meet that then you’re consistently doing a great job,” Chris said. “Which is insane to me, right? Because we want to have the right number of incidents. If you actually have a cyber security problem … you should want to know about it, okay?
Among the group of respondents who said their most common metric is informational, the desired information from their “zero incidents” metrics doesn’t actually have much bearing on the performance or the value of what the SOC is doing.
“The metrics tend to be focused on what can we easily show as opposed to what truly depicts the value that the SOC has been providing for the org,” Chris said. “And at that point you have something you can show to get more funding and more support right over time.”
Chris suggests better use of metrics can truly depict the value that the SOC is providing the organization and justify the desired support it seeks.
“One which I like, which is not an easy metric to develop is actually loss prevention. If I can actually depict quantitatively, which it will not be precise, there will be some speculation in that,” Chris said. “But if I can depict quantitatively what the SOC did this month, or quarter where our efforts actually prevented or intervened in things which were going wrong and we stopped damage that’s loss prevention, right? That’s what the SOC is there for, right? If I just report, we had 13 incidents there’s not a lot of demonstration of value in that. And so always the metrics tend to be focused on what can we easily show as opposed to what truly depicts the value that the SOC has been providing for the org. “
Michael steered the discussion to the value discussion around incident metrics and their relationship with SOC capacity. How many incidents can you handle? Is it a tools issue or a people issue or a combination of both? Chris’ study also revealed a subset of tools that respondents more frequently leveraged and added value to delivery of higher capacity of incident closure.
One question on the survey asked, “Do you use it?
“Not whether you like it or not, but do you use it? And do you use it in a way where you have full coverage or partial coverage? Because another thing about technology, and this is kind of a dirty secret in technology applications, is a lot of people buy it but actually never get it deployed fully,” Chris said.
His survey allowed respondents to reveal their most-used technologies and to grade tools.
The most common used technologies reported in the survey were:
Tools receiving the most A grades:
Tools receiving the most F grades:
Chris pointed out that the reasoning behind the F grades may be less a case of failing and more a case of not meeting their full potential.
“Some of these are newer in this space and some of them just feel like they’re failures for people” Chris said. “Now, whether they’re technology failures or not this is what people are reporting that they don’t like in terms of the tech.”
For more findings read or download Chris Crowley’s 2020 survey here.
Watch this entire episode of SOCwise below.
The post SOCwise Series: A Tale of Two SOCs with Chris Crowley appeared first on McAfee Blogs.
Social media is a great place to connect with friends and family. Unfortunately, it is also a great place for misinformation to run rampant, and it is a virtual treasure chest for cybercriminals to steal personal information. Over 25 million Canadians own a social media account, and more than 80% of the Canadian population is expected to be on social media by 2025.
Check out this roundup of common social media scams so you can network intelligently, spot misinformation, and stop its spread.
The classic saying of “Don’t believe everything you see on TV” applies neatly to “Don’t believe everything you read on social media.” There is a resurgence of false news reports circulating on social media surrounding COVID-19 and the vaccine. For example, 5G aiding the spread of the virus and the preventive properties of garlic are just two of the rumors about COVID-19.
Misinformation leads to chaos and is a major threat to public health. Before you reshare a post or article, it is great to take a few minutes to digest the message, determine if it is true, and ask yourself if friends and family would genuinely benefit if they heard the news it carries.
There are a few tell-tale signs of fake news posts. First, they often try to inspire extreme emotions, such as rage and indignation, to prompt people to share immediately. Next, fake news reports are frequently poorly written and vague about where they received their information. Always try to find the primary source for “facts.” In the case of COVID-19 news, all health tips should be sourced from a licensed medical professional.
If you are ever in doubt about the facts, especially when they deal with public health, do not share the post. Instead, leave the reporting to trained medical professionals. Consult the World Health Organization and the Public Health Agency of Canada or direct your network to #ScienceUpFirst for the latest and most accurate reports about COVID-19 and the vaccine.
There was a recent data leak at Facebook, and the contents of about half a billion accounts were posted on a hacking website, including 3.49 million Canadian accounts. Hackers can get a lot of mileage out of just one social media profile because it contains all the greatest hits of information needed to verify an identity.
Most profiles list your real full name, birthday, your relationship status, your hometown, and contact information. Also, hackers can skim a user’s posting history to find even more personal details. Many social media users have posted at one time or another a “get to know you” post, where they list many revealing facts. These posts are a pot of gold to cybercriminals. They are basically lists of possible answers to security questions: Where did you go to primary school? What was the model of your first car? What is the name of your favorite stuffed animal?
Another recent trend that can make you vulnerable in case of a data leak is posting COVID-19 vaccine cards. Social media users are excited to share the big milestone of getting their first shot. What they might not realize is that vaccine cards contain vital personal information that could be used by malicious actors. There are alternative ways to share the happy news. Instead, post a picture of the fun bandage the nurse put on your arm or take a selfie outside of the vaccination center.
It is a shame that what you share on social media can be turned against you by cybercriminals, but that does not mean you have to stop sharing details about your life. Instead of posting personal details online that could be used maliciously in the event of a data leak, think about creating an exclusive email newsletter or secure group chat for your closest friends and family.
There is a major thrill when you think you have won something; however, if you receive a notification on social media that you have won a contest, reserve your excitement until you have confirmed its legitimacy. Be especially wary if you do not remember entering a contest.
Contest scams are a type of social engineering tactic used by cybercriminals. Social engineering relies on people’s tendency to trust others. Cybercriminals often capitalize upon extreme emotions, like fear, urgency, and in this case excitement, to trick unsuspecting people into hastily giving up sensitive information.
Phishing is also common in contest scams. Social media users may receive a message that they have won a giveaway and to click on a link to claim their prize. Luckily, easy-to-spot signs of a phishing message include poor grammar, misspellings, and a sense of urgency. Always approach these types of messages with caution. Instead of clicking on any of the links, hover your cursor over them to see where they redirect. If the redirect site URL is suspicious and contains misspellings, steer clear.
If you ever receive a notification on social media that you have won a prize, remain skeptical until you have verified the authenticity. Locate the organization’s official social media page (which you can likely find on their website), and direct message them for more details.
With all of these common scams floating about and waiting to strike, check out these tips to network safely.
The joy of social media is sharing your everyday life with your friends and family. It is fun to have dozens of people wish you a happy birthday on your profile, but consider removing the year of your birthday. Also, consider removing your phone number, home address, and email address from your profile. If a friend or family member wants to get in touch with you, they can personally direct message you. Cybercriminals can take your contact information and full birthday and use it to steal your identity, so it is best not to post it online.
While you may want to share the latest news with your networks, do not share information that you are not sure is true. According to Statistics Canada, only half of Canadians investigated the accuracy of COVID-19 social media posts before they reshared. Do your due diligence and be a part of the solution, not part of the problem.
Even if you are a diligent and intelligent social media user, there is a chance that you could accidentally click on a phishing link. In case this happens, you should have a backup plan to safeguard your devices and your personal information from viruses and malware. Protect your devices with a comprehensive antivirus program, such as McAfee Total Protection. You can rest assured that if you or a member of your family accidentally opens a malicious link, your devices will be safe.
The post Beware of Social Media Scams appeared first on McAfee Blogs.
More and more social platforms are coming up with safer ways for younger kids to access their apps. The most recent announcement comes from Facebook who is reportedly creating a version of Instagram for kids 13 and under.
It’s a family safety win to see so many companies (YouTube, TikTok, and Facebook have parental control channels) making changes. That’s because currently, kids under 13 have no problem getting around an app’s age restrictions, a decision that can expose them to risks such as cyberbullying, stranger connections, and inappropriate content.
With apps making an overall shift toward safer experiences, areas of concern for families still exist especially since kids are increasingly connecting with social media companies before they enter middle school. Here are just a few things to consider as your child moves into the world of social networking, regardless of his or her age.
The window between 9-12 is an important one when it comes to teaching kids digital skills and influencing their digital behavior. It’s never too early to begin these conversations. Remember, kids need aware, digitally savvy parents more than ever to prepare them for the challenges ahead.
The post More Apps for Younger Users Emerging. Here’s What Parents Need to Know. appeared first on McAfee Blog.
SOCwise Weighs In
When the infamous Carbanak cyberattack rattled an East European bank three years ago this month few would have guessed it would later play a starring role in the MITRE Engenuity enterprise evaluations of cybersecurity products from ourselves and 28 other vendors. We recently shared the results of this extensive testing and in a SOCwise discussion we turn to our SOCwise experts for insights into what this unprecedented exercise may mean for SOC teams assessing both strategy concerns and their tactical effectiveness.
Carbanak is a clever opponent known for innovative attacks on banks. FIN7 uses the similar malware and strategy of effective espionage and stealth to target U.S. retail, restaurant and hospitality sectors, according to MITRE Engenuity, and both were highlighted in this emulation. These notorious actors have reportedly stolen more than $1 billion worldwide over the past five years. An annual event, the four-day ATT&CK Evaluation spanned 20 major steps and 174 sub-steps of the MITRE framework.
The first thing to realize about this exercise is few enterprises could ever hope to match its scope. What do you get when you match up red and blue teams? “I have not been through an exercise like that in an organization with both the red team and blue teams operationally trying to determine what their strengths and weaknesses are,” said Colby Burkett, McAfee XDR architect, a participant in the event, on our recent SOCwise episode. “And that was fantastic.”
A lot of SOC teams conduct vulnerability assessments and penetration testing, but never emulate these types of behaviors, noted Ismael Valenzuela, McAfee’s Sr. Principal Engineer and co-host of SOCwise. And, he adds that many organizations lack the resources and skills to do purple-teaming exercises.
While our SOCwise team raved about the value of conducting broad scale purple-team exercises, they expressed concern that the emphasis on “visibility” is no more valuable than “actionability.” McAfee, which scored 87% on visibility, one of the industry’s best, turned in a remarkable 100% on prevention in the MITRE Engenuity evaluations.
When we think about visibility, we think about how much useful information we can provide to SOC analysts when an attack is underway. There may be a tsunami of attack data entering SOCs, but it’s only actionable when the data that’s presented to analysts is relevant, noted Jesse Netz, Principal Engineer at McAfee.
A well-informed SOC finds a sweet spot on an axis where the number of false positives is low enough and the true positives are high enough “where you can actually do something about it,” added Netz.
He believes that for SOC practitioners, visibility is only part of the conversation. “How actionable is the data you’re getting? How usable is the platform in which that data is being presented to you?”
For example, in the evaluation we saw McAfee’s MVISION EDR preserve actionability and reduce alert fatigue. We excelled in the five capabilities that matter most to SOC teams: time-based security, alert actionability, detection in depth, protection, and visibility.\
If you can’t do anything about the information you obtain, your results aren’t really useful in any way. In this regard, prevention also trumps visibility. “It’s great that we can see and gain visibility into what’s happening,” explained Netz. “But it’s even better at the end of the day as a security practitioner to be able to prevent it.”
The SOCwise team overall applauded the progressively sophisticated approach taken by the MITRE Engenuity enterprise evaluations of cybersecurity products—now in its third year. However, our panel of experts noted that this round of testing was more about defending endpoints, rather than cloud-based operations, which are fairly central to defending today’s enterprise. They expect that focus may change in the future.
The MITRE Engenuity enterprise evaluations provide a lot of useful data, but they should never be the single deciding factor in a cybersecurity product purchase decision. “Use it as a component of your evaluation arsenal,” advises Netz. “It’ll help to provide kind of statistics around visibility capabilities in this latest round, including some detection capabilities as well, but be focused on the details and make sure you’re getting your information from multiple sources.”
For instance, Carbanak and FIN 7 attacks may not be relevant to your particular organization, especially if they’re centered on Cloud-based operations.
While no emulation can perfectly replicate the experience of battling real-time, zero-day threats, McAfee’s Valenzuela believes these evaluations deliver tremendous value to both our customers and our threat content engineers.
The post What the MITRE Engenuity ATT&CK® Evaluations Means to SOC Teams appeared first on McAfee Blogs.
Here’s to the hashtags, the likes, the followers, the DMs, and the LOLs—June 30th marks Social Media Day, a time to celebrate and reflect on how social media has changed our lives over the years.
Started in 2010 by media and entertainment company Mashable, celebrations have taken on all kinds of forms. Meetups, contests, calls to increase your social circle by one meaningful connection have all marked the date in the past. Yet this year feels like an opportunity to consider just how heavily so many of us have leaned upon social media these past months, particularly in a world where nearly 50% of the global population are social media users to some degree or other.
What’s more, people worldwide spend an average of 145 minutes a day on social media. With users in the Philippines spending three hours and 53 minutes a day and users in the U.S. spending just over two hours a day, that figure can vary widely, yet it’s safe to say that a good portion of our day features time browsing around on social media.
With that, Social Media Day is also a good day to give your social media settings and habits a closer look, all so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q1 of 2021 alone, Facebook took action on 1.3 billion fake accounts. Reject such requests.
Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.
It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of how you’re being mentioned by others and in what way.
Security software can protect you from clicking on malicious links while on social media, strengthen your passwords so your social media account doesn’t get hacked, and boost your online privacy as well. With identity theft a sadly commonplace occurrence today, security software is really a must.
The post Protect Your Social Media Accounts from Hacks and Attacks appeared first on McAfee Blog.
A good time to check if someone is using your identity is before it even happens.
One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.
And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.
Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including:
Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root.
Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”
And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included:
Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later.
Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused.
Ways you can spot for possible identity theft include:
If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity.
This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud.
In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised.
With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including:
Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you.
One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately.
Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity.
Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense.
As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone.
Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers.
For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file.
Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.
Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them.
Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.
No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet.
The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.
In the hands of a thief, your Social Security Number is the master key to your identity.
With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away.
Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does.
Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”
In other words, your SSN is effectively forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention.
There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.
So, let’s start with the basics: how do SSNs get stolen or exposed?
That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you can make decisions about how and when to give it out. The list of required cases is relatively short, such as:
You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft.
Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below:
File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource.
Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.
Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name.
As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft:
By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name.
A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquires, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted.
Once every 12 months, you can access a free credit report from Experian, TransUnion, and Equifax. (And as of this writing during the pandemic, this can be done for free on a weekly basis, which is great news.) Doing so will allow you to spot any future discrepancies and offer you options for correcting them.
Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.
Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action.
The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.
What do social media companies really know about you? It’s a fair question. And the quick answer is this: the more you use social media, the more those companies likely know.
The moment you examine the question more closely, the answer takes on greater depth. Consider how much we use social media for things other than connecting with friends. While that was the original intent behind social networks, the role of social media has since evolved into something far more expansive. We use it to get our news, stay up to date on when artists will drop a new release, and sometimes reach out for customer service on a company’s social media page. In some cases, we use our social media accounts to log into other sites and apps or we even make payments through social media.
Taken together, all of those likes, taps, clicks, links, and time spent reading or watching videos can add up and paint a detailed picture of who you are.
Why are they collecting all this information? Largely, it’s for two reasons:
1. To make improvements to their platform, by better understanding your behavior and ways you like to use their service.
2. To create an exacting user profile that advertisers can use for targeting ads that they think will interest you.
That’s the exchange in play here. You use the company’s social media service for free, and in return, they gain rights to gather specific information about you, which you consent to by agreeing to their terms of service.
Let’s get into the details of what social media companies may collect and know about you—along with ways you can limit the data and information they gather.
Different social media platforms have different user agreements that cover what types of information they collect and use. For starters, we’ll speak broadly about social media companies in general, and then we’ll weave in a few specific examples along the way. Generally, they may know:
We collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities.
When you communicate with others by sending or receiving Direct Messages, we will store and process your communications and information related to them. This includes link scanning for malicious content, link shortening to http://t.co URLs, detection of spam, abuse and prohibited images, and use of reported issues. We also use information about whom you have communicated with and when (but not the content of those communications) to better understand the use of our services, to protect the safety and integrity of our platform, and to show more relevant content.
If you use our Products for purchases or other financial transactions (such as when you make a purchase in a game or make a donation), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details.
By the way, none of this is secret. What I’ve listed here can be found by simply reading the terms of use posted by various social media companies. Note that these terms of use can and do change. Checking up on them regularly will help you understand what is being collected and how it may be used.
This nearly goes without saying, yet another layer of data and information collection comes by way of the pictures and updates you post. Per Instagram (as of October 2021):
We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.
Another consideration is how the content you interact with on other sites may be shared with social media companies in return. Some social media companies partner with other third parties to gather this data, which is used to round out your user profile in yet more detail. That information can include purchases you made, how often you visited that third party’s site, and so on.
In the case of Facebook, they refer to this as “Off-Facebook Activity.” In their words:
Off-Facebook activity includes information that businesses and organizations share with us about your interactions with them. Interactions are things like visiting their website or logging into their app with Facebook. Off-Facebook activity does not include customer lists that businesses use to show a unique group of customers relevant ads.
The good news here is that you can take control of the Off-Facebook Activity setting with a few clicks.
No doubt about it, the content you create and interact with, both on the social media sites and sometimes off of them as well, can generate information about you that’s collected by social media companies.
Short of deleting your accounts altogether, there are several things you can do to take control and limit the amount of information you share.
For example, you can visit your Facebook Settings, Instagram Settings, and Twitter Settings, which each gives you options for managing your information—or download it and even delete it from their platform outright if you wish. (Note that this will likely only delete data associated with your account. Content you posted or shared with other people on their accounts will remain.)
As noted above, this isn’t an absolute fix because social media companies can infer your location other ways. Yet taking this step gives them one less piece of exacting information about you.
Each platform will have its own settings and options, so give them a look. Here, you can determine which information advertisers are allowed to use to serve up ads to you, set rules for facial recognition, enable or disable location history, and much more. If possible, do this from your computer or laptop rather than your smartphone. Often, the account controls that you can access from a computer browser are far more comprehensive than the ones in a mobile app.
Using direct messaging on social media platforms may tell social media companies even more about you and who you interact with. When possible, think about using text messaging instead or other means of communication that aren’t tied to a social media company.
Some apps and sites will allow you to use your social media login instead of creating a new one. While convenient, this can provide the social media company with more information about you. Additionally, if your social media account is compromised, it could compromise the other accounts that are tied to it as well. Check your settings and look for “Apps and Websites” to see what’s connected to your social media account, what’s being shared, and how you can disable it.
Protection like ours will include a VPN, which anonymizes your online activity and thus may shield you from certain types of information collection, such as your location. Additionally, using online protection software is simply a good move because it can create and store strong, unique passwords for you, steer you clear of risky sites, protect your identity, and make your time online safer overall.
The very nature of social media is sharing and exchanging. That’s the draw it has—the way it keeps us connected to the people, pastimes, and things we care about. Yet that exchange runs deeper. In return for using these free services, social media companies collect information on us which they use to improve their platforms and generate revenue. It’s all there for you to see in the various terms of use associated with your social media accounts. In short, using social media means sharing information about yourself with social media companies.
Yet you can do several things to reduce the amount of information that social media companies know about you. By spending some time on the account and privacy settings for each of your social media accounts, you can determine what information you’re providing to them and get a much better sense of what social media companies know about you.
The post What Do Social Media Companies Know About You? appeared first on McAfee Blog.
If you pick up your teen’s phone on any given day, chances are the next stop you make will be Google. That’s because, if you’re like most parents, you’re beyond baffled by texting language kids use.
It’s okay, you are not alone if you feel out of the loop. As parents, we’re not invited to the party—and that’s okay. Slag belongs to the generation that coined it. And few of us are aching to use words like “sus” and “simp,” right? The goal of these updates isn’t to decode or invade. It’s digital parenting 101. The more we know about what’s going on in our child’s world, the better we can parent. It’s our job to know.
So once a year we do our best to decipher some of the more common terms you may hear or see your kids use. Keep in mind: Slang isn’t universal. It changes from city to city and culture to culture. Terms and meanings may vary. Many of the words are fun and harmless, while others are specifically meant to mask risky behavior. Remember, McAfee frees you to live your connected life safe from threats like viruses, malware, phishing, and more. Download award-winning antivirus that protects your data and devices today.
A real one. A person who is being authentic, genuine, trusted.
And I oop. A phrase used after a funny mistake or accident.
Awks. Short for awkward.
Baddie. Name for an independent female who is tough and beautiful.
Bands. Refers to bands around cash or a wealthy person. No doubt, the dude’s got bands.
Bet. A willingness to do something; means “yes” or “okay.”
Big yikes. When you see something, that is a huge embarrassment.
Booed up. To be in a romantic relationship.
Bop. A really good song. That song is such a bop!
Bread or Cheddar. Terms that refer to money.
Breadcrumbing. Sending flirtatious text messages to another person to get their attention but remain non-committal.
Bussin. Something is awesome. Her new hair color is bussin’.
Cake. When someone’s body looks good. The girl in my science class has cake.
Cancel. Reject or stop supporting a group or idea.
Cap. A term that means “lie” or “false.” He said we were a couple. Cap!
No cap. A phrase that means “no lie” or “for real” emphasizes telling the truth. I just saw him eat a bug. No cap!
CEO. A term used to describe something that you’re very good at, making you the CEO of it. I’m the CEO of being late to class.
Cheug. This term describes a person, idea, or situation that is outdated or inauthentic.
Clout. A term that relates to a person’s follower count, fame, or influencer status. Sometimes an expression for an extravagant way of living.
Chasing Clout. A term that describes a person who does and says things for the sole purpose of becoming more popular.
Curve. To reject someone romantically.
Cuffing. Wanting to date or cuff yourself to someone temporarily—at least until summer break.
Do it for the gram. A phrase that describes someone doing something for the sole purpose of posting online.
Drip. A term that describes someone’s style as sexy or cool. Zayne has some serious drip.
Facts. When you agree with someone.
Finsta. A second Instagram account used for sharing with a smaller circle of friends and followers.
Fish. Fishing for compliments.
Fit. Short for outfit.
Flex. To show off or show something off.
Get after it. Start with something with intensity.
Ghost. Suddenly stop all contact with someone online and in person.
Hundo P. Being 100% certain.
Hypebeast. A term that describes someone who cares too much about popular things rather than being self-aware and genuine.
I’m dead. Describes how you feel when something is hilarious.
I’m weak. Like, dead, describes how you feel when something is hilarious.
I can’t even. An expression used when you’ve had enough of someone or a situation.
Keep it 100. Stay true to yourself and stick to your values.
Lewk. Look.
Left on read. When someone does not respond to your text. He left me on read!
Lit. Cool or awesome.
Mood. A term used to express a relatable feeling or experience. Seeing that kid by himself kicking a can is such a mood.
Mutuals. People who follow and support one another on social media.
Oof. An expression used when something bad happens, and you don’t know how to respond.
Periodt. A term used to emphasize what you just said.
Purr. Expressing approval. I’ve got nothing but purr for my friends.
Receipts. Evidence to prove someone is either lying. Often in the form of screenshots, videos, or images.
Savage. A cool person or someone overly direct or candid.
Sketch. A sketchy or ominous situation, place, or person.
Skrrt. To leave quickly or get away from someone (the sound a car makes).
Ship. Short for relationship.
Simp. Used to describe a guy who is seen as being too attentive and submissive to a girl.
Sheesh. A term used to compliment someone when they look good or do something good.
Suh. A combination of “sup” and “huh” used as a greeting.
Sus. Short for suspect describing a situation, a person, or a claim. That guy is sus. Let’s get out of here.
Shawty. An attractive female. Sometimes a short, attractive female.
Sheee. An expression of disappointment, annoyance, or surprise.
Slaps. A term used when something is awesome. The DJ slaps.
Snatched. Describing a person or a thing that looks great. I’m jealous her makeup is so snatched.
Stan. A combination of “stalker” and “fan” refers to an overly obsessed fan of a celebrity.
Straight Fire or Fire. Describes something amazing. His new truck is straight fire.
Thumpin’. Word to describe someone going very. I didn’t even see him leave. He was thumpin’.
Vaguebooking. The act of posting vague Facebook or other social status updates for attention or as a cry for help. Wondering what the point of it all is anyway.
Whip. A word that means car. Have you seen his new whip?
Wig. When something has you so excited, your wig might come off; mind-blowing. The new Adele song!! WIIIIGGG!
Yeet. Throwing something out of rage. Also used as an exclamation for being excited.
NGL. Not Gonna Lie.
NMH. Nodding My Head; an expression of agreement.
NSA. No Strings Attached.
HWU. Hey, what’s up?
IYKWIM. If You Know What I Mean.
RLY. Really?
OG.Short for Original Gangster;a compliment for someone who is exceptional or authentic.
ORLY. Oh really?
SMH. Shaking My Head.
TFW. That Feeling When
TT2T. Too Tired to Talk.
L. Short for loose or loss.
V. Short for very.
W. Short for win. Their loss is our w.
WYA. Where are you at?
WYD. What are you doing?
YK. You’re Kidding.
YKTS. You Know the Score.
YKTV. You know the vibe.
Addy/Study Buddy. Terms used in place of the medication Adderal.
Break Green. A term that means to share marijuana with others.
Crashy. Combo of “crazy” and “trashy.”
Daddy. An attractive man, usually older, who conveys a sense of power and dominance.
Faded/Cooked. Terms used to describe being high on drugs.
Lit/Turnt Up. It can mean party or get drunk.
MOS/POS. Mom Over Shoulder; Parent Over Shoulder.
Kush/Flower/Gas. Terms used in place of marijuana.
Smash. To hook up for casual sex. Is he a smash or a pass?
Thirsty. Adjective for a person desperate for attention or sex.
Xan/Xans. Terms short for Xanax, a sedative used to treat anxiety. Also called xanny, beans, bars, and footballs.
ASL. Age/sex/location.
CD9. Can’t talk parents are here.
CU46. See You For Sex.
GALMA. Go Away Leave Me Alone.
GOMB. Get Off My Back.
GSW. Get Some Weed.
LMIRL. Let’s meet in Real Life.
KMS/KYS. Kill myself, Kill Yourself.
ONG. On God; a term that implies a person is serious enough to swear “on god.”
ONS. One Night Stand.
Spice or K2. Code for synthetic marijuana, which can be more harmful than actual cannabis.
URAL. You’re A Loser.
WWTP. Want to Trade Pics?
X or E. Letters that stand for ecstasy, otherwise known as “molly” or MDMA.
Zaddy. A well-dressed, attractive man of any age.
Zerg. A term that originated in the gaming community for gamers using the many against one strategy to win a game. A Zerg is a person who employs the same bullying tactics in real life. Stay away from him. He’s such a Zerg! Or Stay off that site. There’s too much zerging.
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*Content collected from various sources, including NetLingo.com, slangit.com, cyberdefinitions.com, UrbanDictionary.com, webopedia.com, and conversations on TikTok, Reddit, and YouTube.
The post Teen Slang and Texting Acronyms Parents Should Know appeared first on McAfee Blog.
With the holidays on the horizon, spirits are high—and it’s those same high spirits that hackers want to exploit. ‘Tis the season for clever social engineering attacks that play on your emotions, designed to trick you into giving up personal info or access to your accounts.
Social engineering attacks unfold much like a confidence scam. A crook takes advantage of someone’s trust, applies a little human psychology to further fool the victim, and then pulls off a theft. Online, a social engineering attack will likely involve a theft attempt of personal or account information that the crook can then use to make purchases, drain accounts, and so forth.
Not at all in the holiday spirit, right? Let’s take a look at some of their top tricks so that you can spot and avoid them.
As said, spirits can get high this time of year. There’s looking forward to gatherings with family and friends, the fun that comes along with hunting for that perfect gift, and the excitement of the holidays overall. And that’s what hackers count on—people getting caught up in the rush of the holidays, to the point where they may not look at emails, offers, shipping notices, and such with a critical eye. That’s how the scammers get their foot in the door.
Some of their favored tricks can look a little like this:
What are the holidays without that trendy “must-get” gift item, the one that’s seemingly out of stock no matter where you look? Scammers are keen on these items as well and will prop up phony ads and storefronts that pretend to sell those items but really don’t. Instead, they’re just a shady way for them to steal your debit or credit card information—or to lift a few bucks out of your pocket in return for nothing.
One way to keep from getting burned by one of these scams is to follow the old adage, “If it looks too good to be true, it probably is.” In this case, crooks are using feelings of scarcity and urgency to get you to bite. Here’s where you can take a moment before you click to do some research.
Answers to these questions can separate the good businesses from the bogus ones.
Like the above, crooks will create a sense of urgency about a hot holiday item or limited time offer. The twist comes when they request payment via a gift card rather than by credit or debit card or other legitimate online payment methods. This request is highly deliberate because gift cards are much like cash. Once the money on the card is spent, it’s gone, and these cards do not offer the same protections that come with other payment methods.
You can avoid this one easily. If anyone asks you to use a gift card as payment, it’s a scam. Gift cards are for gifts, not payment, says the Federal Trade Commission (FTC). If you come across such a scam, you can report it to the FTC as well.
Donating to a charity in someone else’s name is often a popular gift. Much the same, giving a donation to a worthy cause feels particularly good this time of year. Once again, scammers will take advantage of these good intentions by propping up phony charities designed to do nothing more than dupe you out of your money. Whether that’s a flat-out phony charity or one of the many other scam charities that have been known to pocket 90 cents of every dollar donated, this is the time of year to be on the lookout for both.
The advice here is much the same as the advice for avoiding phony businesses and retailers. Do your homework. The Better Business Bureau maintains a listing of charities that can help you make good donation choices. Also, your state government’s charity officials can help you separate good charities from bad—and even file a report if you suspect a scam is at play.
And once again, if a charity is asking for donations in the form of cash, gift cards, or wire transfer, just say no. That’s a surefire sign of a scam.
Scammers know you have packages in transit this holiday season, loaded with gifts that you’re eagerly tracking. Enter another classic scam—the phony shipping notice. The idea is that you already have so many packages on their way that you won’t think twice about opening an email with a “shipping notice” that comes in the form of an attachment. Of course, that attachment is a fake. And it’s loaded with malware.
Too bad for scammers, though. This is another one you can steer clear of rather easily. Don’t open such attachments. Shipping companies will almost certainly send along notices and invoices in the body of an email, not as an attachment. If you have a question, you can always visit the shipper’s website and look up your tracking info there. Likewise, follow up with the customer service department of the company that you purchased the item from in the first place.
While the holidays are a special time for scammers too, there are several things you can do to up the level of your protection now and year ‘round. A quick list includes:
No doubt, the holidays have a feel all to themselves, one which hackers and crooks want to take advantage of. They’ll craft their tricks accordingly and try to twist the good times that roll around at the end of the year into scams that capitalize on your good intentions. As you can see, it’s not too tough to spot them for what they are if you pause and take a moment to scrutinize those emails, offers, and sales. And that’s the thing with the holidays. We can all feel pinched for time at some point or other during this stretch. Look out for their pressure tactics and seemingly clever ways of using social engineering to rip you off. That way, you can spend the holidays focusing on what’s important—your friends and family.
The post Social Engineering: Tis the Season for Tricky Hackers appeared first on McAfee Blog.
Have you noticed that when parents gather, it doesn’t take long before the topic of kids and social media comes up. That’s because concern over screen time is a big deal, especially in this post-pandemic season. Parents want to know: How much is too much screen time? When should we step in? How do we reverse poor habits, and what will the lasting digital fallout of the lockdown be?
These conversations weigh heavy on parents for a good reason. According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
Since the pandemic, another study claims that screen time for teens doubled to 7.7 hours a day—plus 5 to 7 daily hours of online learning, according to a study published in JAMA Pediatrics. In addition, according to the Journal of Affective Disorders Reports, children overall have been spending nearly triple the recommended amount of time on their screens.
The good news is that social media also became a powerful tool for kids during the pandemic. Social channels helped kids connect with peers and combat loneliness and other mental health challenges. Still, the poor habit of device dependence may have come with those benefits.
While the debate continues over social media’s impact on kids and the research methodology continues to evolve, we can hold on to one clear truth: Any activity in excess can cause kids harm. When it comes to social media, too much screen time may contribute to sleep deprivation, a lack of healthy, and poor academics. In addition, studies show that mental health can be impacted by exposure to hate speech, sexual content, cyberbullying, and comparing oneself to others both physically and financially.
As parents, we know when our family’s wellbeing is in jeopardy. We see it even if we fail to acknowledge it right away. Our kids might become compelled to check their phones. In fact, they panic when they can’t check their likes and comments every few minutes. We notice the red eyes and moodiness at the breakfast table caused by a late-night Tic Tock marathon. We sense a surge of anxiety in our kids when technology goes from entertaining to distressing.
Thankfully, it’s never too late to help your kids better understand the impact of their actions and revise digital habits.
In the bestselling book Atomic Habits, author James Clear says, “The task of breaking a bad habit is like uprooting a powerful oak within us.” He adds, “The task of building a good habit is like cultivating a delicate flower one day at a time.” Lasting change, says clear, needs to be enjoyable, not a punishment. If the goal is shaving a few hours off your child’s screen time, consider connecting time limits to an enjoyable activity such as making a meal together or creating an art space in your home for creative projects.
The data is in: The bright screens (and blue light emitted from devices( can cause permanent sleep cycle and brain/melatonin issues, which can have a cascading effect on physical and mental health. Turning off (or limiting the use of) electronic devices at least 15-30 minutes before going to bed may help prevent any adverse effects of technology and screen use on sleep. Consider investing in filtering software that comes with the time limits the whole family can all agree on. Do your research to ensure your family’s technology functions to empower, educate, and entertain.
Consider how your child uses their time before suggesting sweeping changes to your child’s screen time. Are they vegetating, or are they consciously engaged? Are they creating and learning? Are they engaging with others or stalking accounts and slipping into “comparison despair?” Are family and school responsibilities suffering? Is there a compulsion to post or thoughtfulness? All kids are different, and all online experiences vary. Encourage your child to take time to consider how they feel and what they think while they are using their technology.
One way to negotiate screen limits is to make sure your kids understand the impact of excess media. Balance includes tapping into the benefits of social media while also taking steps to protect the body’s need for physical activity, real-life relationships, goal-setting, creative activities, mindfulness, and self-reflection.
Helping kids manage and constantly revise their social media habits is a 24/7 endeavor from the minute they wake up to the minute they fall asleep. The biggest piece of that “management” plan and is keeping frequent, open, and honest communication a critical part of designing habits that encourage a healthy relationship with both peers and technology.
The post Does Your Child Have an Unhealthy Relationship with Social Media? appeared first on McAfee Blog.
Before you take the fun-looking quiz that popped up in your social media feed, think twice. The person holding the answers may be a hacker.
Where people go, hackers are sure to follow. So it’s no surprise hackers have set up shop on social media. This has been the case for years, yet now social media-based crime is on the rise. In 2019, total reported losses to this type of fraud reached $134 million. But reported losses hit $117 million in just the first six months of 2020, according to the U.S. Federal Trade Commission (FTC).
Among these losses are cases of identity theft, where criminals use social media to gather personal information and build profiles of potential victims they can target. Just as we discussed in our recent blog, “Can thieves steal identities with only a name and address?” these bits of information are important pieces in the larger jigsaw puzzle that is your overall identity.
Let’s uncover these scams these crooks use so that you can steer clear and stay safe.
“What’s your spooky Halloween name?” or “What’s your professional wrestler name?” You’ve probably seen a few of those and similar quizzes in your feed where you use the street you grew up on, your birthdate, your favorite song, and maybe the name of a beloved first pet to cook up a silly name or some other result. Of course, these are pieces of personal information, sometimes the answer to commonly used security questions by banks and other financial institutions. (Like, what was the model of your first car?) With this info in hand, a hacker could attempt to gain access to your accounts.
Similarly, scammers will also post surveys with the offer of a gift card to a popular retailer. All you have to do is fork over your personal info. Of course, there’s no gift card coming. Meanwhile, that scammer now has some choice pieces of personal info that they can potentially use against you.
How to avoid them: Simply put, don’t take those quizzes and surveys online.
The list here is long. These include posts and direct messages about phony relief funds, grants, and giveaways—along with bogus business opportunities that run the gamut from thinly-veiled pyramid schemes and gifting circles to mystery shopper jobs. What they all have in common is that they’re run by scammers who want your information, money or both. If this sounds familiar, like those old emails about transferring funds for a prince in some faraway nation, it is. Many of these scams simply made the jump from email to social media platforms.
How to avoid them: Research any offer, business opportunity, or organization that reaches out to you. A good trick is to do a search of the organization’s name plus the term “scam” or “review” or “complaint” to see if anything sketchy comes up.
If there’s one government official that scammers like use to put a scare in you, it’s the tax collector. These scammers will use social media messaging (and other mediums like emails, texts, and phone calls) to pose as an official that’s either demanding back taxes or offering a refund or credit—all of which are bogus and all of which involve you handing over your personal info, money, or both.
How to avoid them: Delete the message. In the U.S., the IRS and other government agencies will never reach out to you in this way or ask you for your personal information. Likewise, they won’t demand payment via wire transfer, gift cards, or cryptocurrency like bitcoin. Only scammers will.
These are far more targeted than the scams listed above, because they’re targeted and often rely upon specific information about you and your family. Thanks to social media, scammers can gain access to that info and use it against you. One example is the “grandkid scam” where a hacker impersonates a grandchild and asks a grandparent for money. Similarly, there are family emergency scams where a bad actor sends a message that a family member was in an accident or arrested and needs money quickly. In all, they rely on a phony story that often involves someone close to you who’s in need or in trouble.
How to avoid them: Take a deep breath and confirm the situation. Reach out to the person in question or another friend or family member to see if there really is a concern. Don’t jump to pay right away.
This is one of the most targeted attacks of all—the con artist who strikes up an online relationship to bilk a victim out of money. Found everywhere from social media sites to dating apps to online forums, this scam involves creating a phony profile and a phony story to go with it. From there, the scammer will communicate several times a day, perhaps talking about their exotic job in some exotic location. They’ll build trust along the way and eventually ask the victim to wire money or purchase gift cards.
How to avoid them: Bottom line, if someone you’ve never met in person asks you for money online, it’s a good bet that it’s a scam. Don’t do it.
Now with an idea of the bad actors are up to out there, here’s a quick rundown of things you can do to protect yourself further from the social media scams they’re trying to pull.
Above and beyond what we’ve covered so far, some online protection basics can keep you safer still. Comprehensive online protection software will help you create strong, unique passwords for all your accounts, help you keep from clicking links to malicious sites, and prevent you from downloading malware. Moreover, it can provide you with identity protection services like ours, which keep your personal info private with around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance.
Together, with some good protection and a sharp eye, you can avoid those identity theft scams floating around on social media—and get back to enjoying time spent online with your true family and friends.
The post Quizzes and Other Identity Theft Schemes to Avoid on Social Media appeared first on McAfee Blog.
Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks.
Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it. People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds.
Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.
It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media.
Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way.
Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must.
Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.
The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.
Most parents may find it difficult to relate to today’s form of cyberbullying. That’s because, for many of us, bullying might have come in a series of isolated, fleeting moments such as an overheard rumor, a nasty note passed in class, or a few brief hallway confrontations.
Fast forward a few dozen decades, and the picture is spectacularly different and a world few adults today would eagerly step into.
Cyberbullying includes targeting that is non-stop. It’s delivered digitally in an environment that is often anonymous. It’s a far-reaching, esteem-shattering, emotional assault. And the most traumatic component? The perpetual nature of the internet adds the ever-present threat of unlimited accessibility—kids know bullying can happen to anyone, at any time, and spread like wildfire.
The nature of cyberbullying can make a young victim feel hopeless and powerless. Skipping school doesn’t stop it. Summer vacation doesn’t diminish it. That’s because the internet is ever-present.
According to a 2020 Ditch the Label Cyberbullying Study, youth today reveal that carrying the emotional weight of being “connected all the time” is anything but fun and games. Here’s a snapshot.
While all kids are at risk for cyberbullying, studies reveal that some are more vulnerable than others.
According to the Pew Research Center, females experience more cyberbullying than their male counterparts; 38% of girls compared to 26% of boys. Those most likely to receive a threatening or aggressive text, IM, or email: Girls ages 15-17.
More data from the CDC and American University reveals that more than 28.1 % of LGBTQ teens were cyberbullied in 2019, compared to 14.1% of their heterosexual peers. In addition, Black LGTBQ youth are more likely to face mental health issues linked to cyberbullying and other forms of bullying as compared to non-Black LGTBQ and heterosexual youth.
Another community that can experience high cyberbullying is gamers. If your child spends a lot of time playing online games, consider paying close attention to the tone of conversations, the language used, your child’s demeanor during and after gaming, and, as always, stay aware of the risks. In a competitive gaming environment that often includes a variety of age groups, cyberbullying can quickly get out of control.
Lastly, the reality no parent wants to confront—but one that is critical to the conversation—is that cyberbullying and suicide may be linked in some ways. According to JAMA Pediatrics, approximately 80% of young people who commit suicide have depressive thoughts, and in today’s online environment, cyberbullying often leads to more suicidal thoughts than traditional bullying.
Each new year represents 365 new days and 365 new chances to do things a little bit better than we’ve done them in the past. And while it’s impossible to stop our kids from wandering into the crossfire of hurtful words online, we can do everything possible to reduce their vulnerability and protect their self-esteem.
The post Cyberbullying: Words do Hurt When it Comes to Social Media appeared first on McAfee Blog.
There’s millions of dollars to be made in social media. For scammers.
New data from the U.S. Federal Trade Commission (FTC) suggests that Americans lost nearly three-quarters of a billion dollars to social media fraud in 2021, signaling that social media may be the most profitable method of scamming victims—marking an 18-fold increase over 2017.
And that’s just cases of reported fraud.
Of the roughly 95,000 cases tallied in 2021, the actual number of reports and losses are arguably much higher because fraud victims infrequently report these crimes to the FTC or other agencies. Likewise, few take advantage of the FTC’s resources for recovering from fraud. Instead, they’ll share the sad news with family or friends if anyone at all.
Despite the rise of these online crimes, there are several things you can do to increase your awareness of social media fraud—what it looks like and how it’s pulled off—along with other ways you can prevent scammers from targeting you and the ones you care about.
Several types of social media fraud abound, yet the FTC reports that three types of scams prevail:
These often involve bogus sites that promote opportunities to mine or invest in cryptocurrencies. Rather than use these sites to trade in legitimate cryptocurrencies, scammers use these as a front to collect funds. The funds are never invested and never returned. Thanks to social media, scammers have a quick and easy way to drive victims to such bogus sites.
By starting up a chat through an unexpected friend request or a message that comes out of the blue, a scammer develops a budding romantic relationship with a victim—and eventually starts asking for money. Public social media profiles are particularly attractive to scammers because they’re loaded with information that scammers can use to win a victim’s confidence or heart.
Using ads on social media, scammers drive victims to phony online stores that will take people’s money but that don’t deliver the goods. They’re simply a way for scammers to harvest cash from unsuspecting shoppers. These sites may impersonate reputable brands and stores or they may sell bogus products altogether. Either way, victims pay and receive nothing in return.
Together, these three types of scams accounted for the overwhelming majority of losses and reports of social media fraud, which are broken down in detail as follows:
As illustrated, investment and romance scams may get reported less frequently, yet they are among the costliest scams going on social media. Meanwhile, online shopping scams on social media are far more common yet rake in fewer dollars overall.
For one, reach. Nearly half of the global population uses social media today. That translates into billions of people who can be made into potential victims. Secondly, social media provides the tools to reach those people through the otherwise legitimate services and features available to the people and businesses that use social media to connect.
In the case of investment and shopping scammers, the ad platforms are of particular use. For romance scammers, direct messaging and profile pages are potential avenues for fraud.
Scammers use the highly targeted ad platform that social media companies use to generate revenue. With millions of detailed user profiles in their data stores, social media companies put that data to work in their ad platforms allow businesses to create ads designed to reach specific age groups, hobbies and interests, past purchases, and so on. Just as easily, a scammer can use the same tools to cook up bogus ads for their bogus products, services, and sites at a relatively low cost.
For example, a scammer could target older females with an interest in investing. From there, the scammer could narrow down that target profile to those who live in areas of the country with a desired average income level, and who have shown interest in investment products before. The scammers would create an ad that takes them to phony website designed to entice that target group into purchasing a bogus product, service, or crypto. The FTC reports that the median loss for an online shopping scam in 2021 was $118, while online investment scams on social media racked up a median loss of $1,800 per victim. These stats make a strong case for sticking to reputable and established retailers and accredited financial services.
In the case of romance scammers on social media, the posts and personal profiles that form the heart of social media offer con artists a treasure trove. With a potential victim’s life a relatively open book, full of birthdays, events, interests, and activities for all to see, scammers have the hooks they need to form a phony romantic relationship online—or at least make the attempt at one.
For example, a scammer reaches out to a potential victim with a friend request. With the profile and posts this romance scammer has at hand, they can spin all manner of intriguing, yet utterly false tales designed to gain the victim’s trust. With that trust established, they can follow up with a similarly intriguing story about needing “a little help” to cover some “unexpected expenses,” often in the form of a gift card or reloadable debit card—sometimes stringing out a series of requests over time. According to the FTC, the median loss for this type of romance scam in 2021 was around $2,000 per victim.
People worldwide spend an average of 145 minutes a day on social media. And with users in the U.S. spending just over two hours on social media a day, that’s a great deal of potential exposure to scams.
Yet, whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a possible scammer much less material to work with.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of fraud. There are plenty of fake accounts too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messages. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
When you’re purchasing online, do some quick research on the company. How long have they been around? Have any complaints been recorded by your attorney general or local consumer protection agency? When you meet someone new, do a reverse image search on their profile pic to see where else it appears. Look up their name in search as well. If the results you find don’t match up with the person’s story, it may be a sign of a scam.
Online protection software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must. Additionally, our online protection software can also provide you with an online Protection Score that shows you just how safe you are. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance.
It’s unfortunate seeing a resource we’ve come to know and love over the past years get taken advantage of this way. Yet taking the steps outlined above can go a long way to prevent it from happening to you or someone you love.
One important note is to strongly consider filing a report if you believe you’ve been a victim of a social media scam. While some of the scammers behind these crimes are small-time operators, there are larger, almost business-like operations that conduct these crimes on a broader and sometimes international scale. So whether filing a report will help you recover some or all your losses, it can provide information to businesses and agencies that can help keep it from happening to others.
For more on online theft and fraud, and how you can spot and report it, check out our article on the topic. Doing so may help you, and someone else as well.
The post The Gold Rush of Fraud: Why Scammers Have Flocked to Social Media appeared first on McAfee Blog.
It’s fun to jump on our favorite social media sites such as Facebook, Instagram, or LinkedIn and know we can quickly check in with friends and family, discover interesting content, and instantly connect with colleagues worldwide. The last thing on most of our minds when tapping our way into these familiar online communities is being the target of cybercrime.
But it’s happening more and more.
Last month, The Federal Trade Commission (FTC) described popular social media sites as “goldmines” for malicious attacks. The FTC revealed that more than one in four people who reported losing money to fraud in 2021 said it started on social media with an ad, a post, or a message. More than 95,000 people reported about $770 million in losses to fraud initiated on social media platforms in 2021. According to the FTC, those losses account for about 25 percent of all reported losses to fraud in 2021 and represent a stunning eighteenfold increase over 2017 reported losses.
The social environment is a magnet for bad actors because people of every age and country flock there each day. The constant flow of conversation and content—and more importantly, the climate of trust—makes social networks juicy targets for cybercrime.
The biggest motivation? The emerging digital security threat of cryptojacking (aka illegal cryptomining). Cryptojacking is illegally accessing another person’s computer power to mine cryptocurrency. Cybercriminals do this by getting a victim to click on a malicious link delivered via direct message, a news story, or an ad. Once clicked, that link loads crypto mining code on the victim’s computer or leads them to an infected website or online ad with JavaScript code that auto-executes once it’s loaded in the victim’s browser. Often the malware goes undetected, and the only way a victim might know their system has been compromised is that it may start performing more slowly.
While bad actors use social media platforms to distribute cryptomining malware, they also spread other malware types such as advertisements, faulty plug-ins, and apps that draw users in by offering “too good to be true” deals. Once clicked on, the malware allows cybercriminals to access data, create keyloggers, release ransomware, and monitor social media accounts for future scamming opportunities.
Be sure your kids understand the risks and responsibilities associated with device ownership. Consider putting time aside each week to discuss crucial digital literacy topics and ongoing threats such as cryptomining malware. Consider a “device check-in” that requires each person in your family to “check off” the following security guidelines.
To help protect your family devices from viruses, malware, spyware, and other digital threats entering social media sites, consider adding extra security to your family devices with McAfee Total Protection.
Avoid posting home addresses, full birth dates, employer information, school information, as well as exact location details of where you are.
Install software updates so that attackers cannot take advantage of the latest security loopholes.
Select passwords that will be difficult for bad actors to guess and use different passwords for different programs and devices.
For a virus to solve cryptographic calculations required to mine cryptocurrency requires an enormous amount of computer processing power (CPUs). Cryptojacking secretly consumes a victim’s processing power, battery life, and computer or device memory. Look out for a decline in device processing speed.
Be careful when accepting friend requests, direct messages, or clicking on links sent by someone you don’t know personally. This is one of the most popular ways cybercriminals gain access.
Be discerning even when a known friend sends you a second friend request claiming they’ve been hacked. Search known names on the platform for multiple accounts. Cybercriminals have been known to gather personal details of individuals, pose as that person, then connect with friend lists using familiar information to build trust with more potential victims.
Be sure to report any fraudulent activity you encounter on social platforms to help stop the threat from spreading to other accounts, including friends and family who may be connected back to you.
New scams and more sophisticated ways to steal data—and computer processing power for illegal cryptomining—surface daily. Staying in front of those threats and folding them into your family dynamic is one of the most powerful ways to give your kids the skills and security habits they will need to thrive in today’s digital world.
The post Social Media: How to Steer Your Family Clear of Cryptomining Malware appeared first on McAfee Blog.
In part one of this issue of our Black Hat Asia NOC blog, you will find:
Cisco Meraki was asked by Black Hat Events to be the Official Wired and Wireless Network Equipment, for Black Hat Asia 2022, in Singapore, 10-13 May 2022; in addition to providing the Mobile Device Management (since Black Hat USA 2021), Malware Analysis (since Black Hat USA 2016), & DNS (since Black Hat USA 2017) for the Network Operations Center. We were proud to collaborate with NOC partners Gigamon, IronNet, MyRepublic, NetWitness and Palo Alto Networks.
To accomplish this undertaking in a few weeks’ time, after the conference had a green light with the new COVID protocols, Cisco Meraki and Cisco Secure leadership gave their full support to send the necessary hardware, software licenses and staff to Singapore. Thirteen Cisco engineers deployed to the Marina Bay Sands Convention Center, from Singapore, Australia, United States and United Kingdom; with two additional remote Cisco engineers from the United States.
From attendee to press to volunteer – coming back to Black Hat as NOC volunteer by Humphrey Cheung
Loops in the networking world are usually considered a bad thing. Spanning tree loops and routing loops happen in an instant and can ruin your whole day, but over the 2nd week in May, I made a different kind of loop. Twenty years ago, I first attended the Black Hat and Defcon conventions – yay Caesars Palace and Alexis Park – a wide-eyed tech newbie who barely knew what WEP hacking, Driftnet image stealing and session hijacking meant. The community was amazing and the friendships and knowledge I gained, springboarded my IT career.
In 2005, I was lucky enough to become a Senior Editor at Tom’s Hardware Guide and attended Black Hat as accredited press from 2005 to 2008. From writing about the latest hardware zero-days to learning how to steal cookies from the master himself, Robert Graham, I can say, without any doubt, Black Hat and Defcon were my favorite events of the year.
Since 2016, I have been a Technical Solutions Architect at Cisco Meraki and have worked on insanely large Meraki installations – some with twenty thousand branches and more than a hundred thousand access points, so setting up the Black Hat network should be a piece of cake right? Heck no, this is unlike any network you’ve experienced!
As an attendee and press, I took the Black Hat network for granted. To take a phrase that we often hear about Cisco Meraki equipment, “it just works”. Back then, while I did see access points and switches around the show, I never really dived into how everything was set up.
A serious challenge was to secure the needed hardware and ship it in time for the conference, given the global supply chain issues. Special recognition to Jeffry Handal for locating the hardware and obtaining the approvals to donate to Black Hat Events. For Black Hat Asia, Cisco Meraki shipped:
Let’s start with availability. iPads and iPhones are scanning QR codes to register attendees. Badge printers need access to the registration system. Training rooms all have their separate wireless networks – after all, Black Hat attendees get a baptism by fire on network defense and attack. To top it all off, hundreds of attendees gulped down terabytes of data through the main conference wireless network.
All this connectivity was provided by Cisco Meraki access points, switches, security appliances, along with integrations into SecureX, Umbrella and other products. We fielded a literal army of engineers to stand up the network in less than two days… just in time for the training sessions on May 10 to 13th and throughout the Black Hat Briefings and Business Hall on May 12 and 13.
Let’s talk security and visibility. For a few days, the Black Hat network is probably one of the most hostile in the world. Attendees learn new exploits, download new tools and are encouraged to test them out. Being able to drill down on attendee connection details and traffic was instrumental on ensuring attendees didn’t get too crazy.
On the wireless front, we made extensive use of our Radio Profiles to reduce interference by tuning power and channel settings. We enabled band steering to get more clients on the 5GHz bands versus 2.4GHz and watched the Location Heatmap like a hawk looking for hotspots and dead areas. Handling the barrage of wireless change requests – enable or disabling this SSID, moving VLANs (Virtual Local Area Networks), enabling tunneling or NAT mode, – was a snap with the Meraki Dashboard.
While the Cisco Meraki Dashboard is extremely powerful, we happily supported exporting of logs and integration in major event collectors, such as the NetWitness SIEM and even the Palo Alto firewall. On Thursday morning, the NOC team found a potentially malicious Macbook Pro performing vulnerability scans against the Black Hat management network. It is a balance, as we must allow trainings and demos connect to malicious websites, download malware and execute. However, there is a Code of Conduct to which all attendees are expected to follow and is posted at Registration with a QR code.
The Cisco Meraki network was exporting syslog and other information to the Palo Alto firewall, and after correlating the data between the Palo Alto Dashboard and Cisco Meraki client details page, we tracked down the laptop to the Business Hall.
We briefed the NOC management, who confirmed the scanning was violation of the Code of Conduct, and the device was blocked in the Meraki Dashboard, with the instruction to come to the NOC.
The device name and location made it very easy to determine to whom it belonged in the conference attendees.
A delegation from the NOC went to the Business Hall, politely waited for the demo to finish at the booth and had a thoughtful conversation with the person about scanning the network.
Coming back to Black Hat as a NOC volunteer was an amazing experience. While it made for long days with little sleep, I really can’t think of a better way to give back to the conference that helped jumpstart my professional career.
Meraki MR, MS, MX and Systems Manager by Paul Fidler
With the invitation extended to Cisco Meraki to provide network access, both from a wired and wireless perspective, there was an opportunity to show the value of the Meraki platform integration capabilities of Access Points (AP), switches, security appliances and mobile device management.
The first amongst this was the use of the Meraki API. We were able to import the list of MAC addresses of the Meraki MRs, to ensure that the APs were named appropriately and tagged, using a single source of truth document shared with the NOC management and partners, with the ability to update en masse at any time.
On the first day of NOC setup, the Cisco team walked around the venue to discuss AP placements with the staff of the Marina Bay Sands. Whilst we had a simple Powerpoint showing approximate AP placements for the conference, it was noted that the venue team had an incredibly detailed floor plan of the venue. This was acquired in PDF and uploaded into the Meraki Dashboard; and with a little fine tuning, aligned perfectly with the Google Map.
Meraki APs were then placed physically in the venue meeting and training rooms, and very roughly on the floor plan. One of the team members then used a printout of the floor plan to mark accurately the placement of the APs. Having the APs named, as mentioned above, made this an easy task (walking around the venue notwithstanding!). This enabled accurate heatmap capability.
The Location Heatmap was a new capability for Black Hat NOC, and the client data visualized in NOC continued to be of great interest to the Black Hat management team, such as which training, briefing and sponsor booths drew the most interest.
The ability to use SSID Availability was incredibly useful. It allowed ALL of the access points to be placed within a single Meraki Network. Not only that, because of the training events happening during the week, as well as TWO dedicated SSIDs for the Registration and lead tracking iOS devices (more of which later), one for initial provisioning (which was later turned off), and one for certificated based authentication, for a very secure connection.
We were able to monitor the number of connected clients, network usage, the persons passing by the network and location analytics, throughout the conference days. We provided visibility access to the Black Hat NOC management and the technology partners (along with full API access), so they could integrate with the network platform.
Meraki alerts are exactly that: the ability to be alerted to something that happens in the Dashboard. Default behavior is to be emailed when something happens. Obviously, emails got lost in the noise, so a web hook was created in SecureX orchestration to be able to consume Meraki alerts and send it to Slack (the messaging platform within the Black Hat NOC), using the native template in the Meraki Dashboard. The first alert to be created was to be alerted if an AP went down. We were to be alerted after five minutes of an AP going down, which is the smallest amount of time available before being alerted.
The bot was ready; however, the APs stayed up the entire time!
Applying the lessons learned at Black Hat Europe 2021, for the initial configuration of the conference iOS devices, we set up the Registration iPads and lead retrieval iPhones with Umbrella, Secure Endpoint and WiFi config. Devices were, as in London, initially configured using Apple Configurator, to both supervise and enroll the devices into a new Meraki Systems Manager instance in the Dashboard.
However, Black Hat Asia 2022 offered us a unique opportunity to show off some of the more integrated functionality.
System Apps were hidden and various restrictions (disallow joining of unknown networks, disallow tethering to computers, etc.) were applied, as well as a standard WPA2 SSID for the devices that the device vendor had set up (we gave them the name of the SSID and Password).
We also stood up a new SSID and turned-on Sentry, which allows you to provision managed devices with, not only the SSID information, but also a dynamically generated certificate. The certificate authority and radius server needed to do this 802.1x is included in the Meraki Dashboard automatically! When the device attempts to authenticate to the network, if it doesn’t have the certificate, it doesn’t get access. This SSID, using SSID availability, was only available to the access points in the Registration area.
Using the Sentry allowed us to easily identify devices in the client list.
One of the alerts generated with SysLog by Meraki, and then viewable and correlated in the NetWitness SIEM, was a ‘De Auth’ event that came from an access point. Whilst we had the IP address of the device, making it easy to find, because the event was a de auth, meaning 802.1x, it narrowed down the devices to JUST the iPads and iPhones used for registration (as all other access points were using WPA2). This was further enhanced by seeing the certificate name used in the de-auth:
Along with the certificate name was the name of the AP: R**
One of the inherent problems with iOS device location is when devices are used indoors, as GPS signals just aren’t strong enough to penetrate modern buildings. However, because the accurate location of the Meraki access points was placed on the floor plan in the Dashboard, and because the Meraki Systems Manager iOS devices were in the same Dashboard organization as the access points, we got to see a much more accurate map of devices compared to Black Hat Europe 2021 in London.
When the conference Registration closed on the last day and the Business Hall Sponsors all returned their iPhones, we were able to remotely wipe all of the devices, removing all attendee data, prior to returning to the device contractor.
Meraki Scanning API Receiver by Christian Clasen
Leveraging the ubiquity of both WiFi and Bluetooth radios in mobile devices and laptops, Cisco Meraki’s wireless access points can detect and provide location analytics to report on user foot traffic behavior. This can be useful in retail scenarios where customers desire location and movement data to better understand the trends of engagement in their physical stores.
Meraki can aggregate real-time data of detected WiFi and Bluetooth devices and triangulate their location rather precisely when the floorplan and AP placement has been diligently designed and documented. At the Black Hat Asia conference, we made sure to properly map the AP locations carefully to ensure the highest accuracy possible.
This scanning data is available for clients whether they are associated with the access points or not. At the conference, we were able to get very detailed heatmaps and time-lapse animations representing the movement of attendees throughout the day. This data is valuable to conference organizers in determining the popularity of certain talks, and the attendance at things like keynote presentations and foot traffic at booths.
This was great for monitoring during the event, but the Dashboard would only provide 24-hours of scanning data, limiting what we could do when it came to long-term data analysis. Fortunately for us, Meraki offers an API service we can use to capture this treasure trove offline for further analysis. We only needed to build a receiver for it.
The Scanning API requires that the customer stand up infrastructure to store the data, and then register with the Meraki cloud using a verification code and secret. It is composed of two endpoints:
Returns the validator string in the response body
[GET] https://yourserver/
This endpoint is called by Meraki to validate the receiving server. It expects to receive a string that matches the validator defined in the Meraki Dashboard for the respective network.
Accepts an observation payload from the Meraki cloud
[POST] https://yourserver/
This endpoint is responsible for receiving the observation data provided by Meraki. The URL path should match that of the [GET] request, used for validation.
The response body will consist of an array of JSON objects containing the observations at an aggregate per network level. The JSON will be determined based on WiFi or BLE device observations as indicated in the type parameter.
What we needed was a simple technology stack that would contain (at minimum) a publicly accessible web server capable of TLS. In the end, the simplest implementation was a web server written using Python Flask, in a Docker container, deployed in AWS, connected through ngrok.
In fewer than 50 lines of Python, we could accept the inbound connection from Meraki and reply with the chosen verification code. We would then listen for the incoming POST data and dump it into a local data store for future analysis. Since this was to be a temporary solution (the duration of the four-day conference), the thought of registering a public domain and configuring TLS certificates wasn’t particularly appealing. An excellent solution for these types of API integrations is ngrok (https://ngrok.com/). And a handy Python wrapper was available for simple integration into the script (https://pyngrok.readthedocs.io/en/latest/index.html).
We wanted to easily re-use this stack next time around, so it only made sense to containerize it in Docker. This way, the whole thing could be stood up at the next conference, with one simple command. The image we ended up with would mount a local volume, so that the ingested data would remain persistent across container restarts.
Ngrok allowed us to create a secure tunnel from the container that could be connected in the cloud to a publicly resolvable domain with a trusted TLS certificate generated for us. Adding that URL to the Meraki Dashboard is all we needed to do start ingesting the massive treasure trove of location data from the Aps – nearly 1GB of JSON over 24 hours.
This “quick and dirty” solution illustrated the importance of interoperability and openness in the technology space when enabling security operations to gather and analyze the data they require to monitor and secure events like Black Hat, and their enterprise networks as well. It served us well during the conference and will certainly be used again going forward.
Check out part two of the blog, Black Hat Asia 2022 Continued: Cisco Secure Integrations, where we will discuss integrating NOC operations and making your Cisco Secure deployment more effective:
Acknowledgements: Special thanks to the Cisco Meraki and Cisco Secure Black Hat NOC team: Aditya Sankar, Aldous Yeung, Alejo Calaoagan, Ben Greenbaum, Christian Clasen, Felix H Y Lam, George Dorsey, Humphrey Cheung, Ian Redden, Jeffrey Chua, Jeffry Handal, Jonny Noble, Matt Vander Horst, Paul Fidler and Steven Fan.
Also, to our NOC partners NetWitness (especially David Glover), Palo Alto Networks (especially James Holland), Gigamon, IronNet (especially Bill Swearington), and the entire Black Hat / Informa Tech staff (especially Grifter ‘Neil Wyler’, Bart Stump, James Pope, Steve Fink and Steve Oldenbourg).
For more than 20 years, Black Hat has provided attendees with the very latest in information security research, development, and trends. These high-profile global events and trainings are driven by the needs of the security community, striving to bring together the best minds in the industry. Black Hat inspires professionals at all career levels, encouraging growth and collaboration among academia, world-class researchers, and leaders in the public and private sectors. Black Hat Briefings and Trainings are held annually in the United States, Europe and Asia. More information is available at: blackhat.com. Black Hat is brought to you by Informa Tech.
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Cisco Secure Social Channels
In part one of our Black Hat Asia 2022 NOC blog, we discussed building the network with Meraki:
In this part two, we will discuss:
SecureX: Bringing Threat Intelligence Together by Ian Redden
In addition to the Meraki networking gear, Cisco Secure also shipped two Umbrella DNS virtual appliances to Black Hat Asia, for internal network visibility with redundancy, in addition to providing:
Cisco Secure Threat Intelligence (correlated through SecureX)
Donated Partner Threat Intelligence (correlated through SecureX)
alphaMountain.ai threat intelligence
Open-Source Threat Intelligence (correlated through SecureX)
Continued Integrations from past Black Hat events
New Integrations Created at Black Hat Asia 2022
Device type spoofing event by Jonny Noble
Overview
During the conference, a NOC Partner informed us that they received an alert from May 10 concerning an endpoint client that accessed two domains that they saw as malicious:
Client details from Partner:
Based on the user agent, the partner derived that the device type was an Apple iPhone.
SecureX analysis
Umbrella Investigate analysis
Umbrella Investigate positions both domains as low risk, both registered recently in Poland, and both hosted on the same IP:
Despite the low-risk score, the nameservers have high counts of malicious associated domains:
Targeting users in ASA, UK, and Nigeria:
Meraki analysis
Based on the time of the incident, we can trace the device’s location (based on its IP address). This is thanks to the effort we invested in mapping out the exact location of all Meraki APs, which we deployed across the convention center with an overlay of the event map covering the area of the event:
Further analysis and conclusions
The device name (LAPTOP-8MLGXXXXXX) and MAC address seen (f4:XX:XX:XX:XX:XX) both matched across the partner and Meraki, so there was no question that we were analyzing the same device.
Based on the useragent captured by the partner, the device type was an Apple iPhone. However, Meraki was reporting the Device and its OS as “Intel, Android”
A quick look up for the MAC address confirmed that the OUI (organizationally unique identifier) for f42679 was Intel Malaysia, making it unlikely that this was an Apple iPhone.
The description for the training “Web Hacking Black Belt Edition” can be seen here:
https://www.blackhat.com/asia-22/training/schedule/#web-hacking-black-belt-edition–day-25388
It is highly likely that the training content included the use of tools and techniques for spoofing the visibility of useragent or device type.
There is also a high probability that the two domains observed were used as part of the training activity, rather than this being part of a live attack.
It is clear that integrating the various Cisco technologies (Meraki wireless infrastructure, SecureX, Umbrella, Investigate) used in the investigation of this incident, together with the close partnership and collaboration of our NOC partners, positioned us where we needed to be and provided us with the tools we needed to swiftly collect the data, join the dots, make conclusions, and successfully bring the incident to closure.
Self Service with SecureX Orchestration and Slack by Matt Vander Horst
Overview
Since Meraki was a new platform for much of the NOC’s staff, we wanted to make information easier to gather and enable a certain amount of self-service. Since the Black Hat NOC uses Slack for messaging, we decided to create a Slack bot that NOC staff could use to interact with the Meraki infrastructure as well as Palo Alto Panorama using the SecureX Orchestration remote appliance. When users communicate with the bot, webhooks are sent to Cisco SecureX Orchestration to do the work on the back end and send the results back to the user.
Design
Here’s how this integration works:
Workflow #1: Handle Slash Commands
Slash commands are a special type of message built into Slack that allow users to interact with a bot. When a Slack user executes a slash command, the command and its arguments are sent to SecureX Orchestration where a workflow handles the command. The table below shows a summary of the slash commands our bot supported for Black Hat Asia 2022:
Here’s a sample of a portion of the SecureX Orchestration workflow that powers the above commands:
And here’s a sample of firewall logs as returned from the “/pan_traffic_history” command:
Workflow #2: Handle Interactivity
A more advanced form of user interaction comes in the form of Slack blocks. Instead of including a command’s arguments in the command itself, you can execute the command and Slack will present you with a form to complete, like this one for the “/update_vlan” command:
These forms are much more user friendly and allow information to be pre-populated for the user. In the example above, the user can simply select the switch to configure from a drop-down list instead of having to enter its name or serial number. When the user submits one of these forms, a webhook is sent to SecureX Orchestration to execute a workflow. The workflow takes the requested action and sends back a confirmation to the user:
Conclusion
While these two workflows only scratched the surface of what can be done with SecureX Orchestration webhooks and Slack, we now have a foundation that can be easily expanded upon going forward. We can add additional commands, new forms of interactivity, and continue to enable NOC staff to get the information they need and take necessary action. The goal of orchestration is to make life simpler, whether it is by automating our interactions with technology or making those interactions easier for the user.
Future Threat Vectors to Consider – Cloud App Discovery by Alejo Calaoagan
Since 2017 (starting in Black Hat USA – Las Vegas), Cisco Umbrella has provided DNS security to the Black Hat attendee network, added layers of traffic visibility previously not seen. Our efforts have largely been successful, identifying thousands of threats over the years and mitigating them via Umbrella’s blocking capabilities when necessary. This was taken a step further at Black Hat London 2021, where we introduced our Virtual Appliances to provide source IP attribution to the devices making requests.
Here at Black Hat Asia 2022, we’ve been noodling on additional ways to provide advanced protection for future shows, and it starts with Umbrella’s Cloud Application Discovery’s feature, which identified 2,286 unique applications accessed by users on the attendee network across the four-day conference. Looking at a snapshot from a single day of the show, Umbrella captured 572,282 DNS requests from all cloud apps, with over 42,000 posing either high or very high risk.
Digging deeper into the data, we see not only the types of apps being accessed…
…but also see the apps themselves…
…and we can flag apps that look suspicious.
We also include risk downs breaks by category…
…and drill downs on each.
While this data alone won’t provide enough information to take action, including this data in analysis, something we have been doing, may provide a window into new threat vectors that may have previously gone unseen. For example, if we identify a compromised device infected with malware or a device attempting to access things on the network that are restricted, we can dig deeper into the types of cloud apps those devices are using and correlate that data with suspicious request activity, potential uncovering tools we should be blocking in the future.
I can’t say for certain how much this extra data set will help us uncover new threats, but, with Black Hat USA just around the corner, we’ll find out soon.
Using SecureX sign-on to streamline access to the Cisco Stack at Black Hat by Adi Sankar
From five years ago to now, Cisco has tremendously expanded our presence at Black Hat to include a multitude of products. Of course, sign-on was simple when it was just one product (Secure Malware Analytics) and one user to log in. When it came time to add a new technology to the stack it was added separately as a standalone product with its own method of logging in. As the number of products increased, so did the number of Cisco staff at the conference to support these products. This means sharing usernames and passwords became tedious and not to mention insecure, especially with 15 Cisco staff, plus partners, accessing the platforms.
The Cisco Secure stack at Black Hat includes SecureX, Umbrella, Malware Analytics, Secure Endpoint (iOS clarity), and Meraki. All of these technologies support using SAML SSO natively with SecureX sign-on. This means that each of our Cisco staff members can have an individual SecureX sign-on account to log into the various consoles. This results in better role-based access control, better audit logging and an overall better login experience. With SecureX sign-on we can log into all the products only having to type a password one time and approve one Cisco DUO Multi-Factor Authentication (MFA) push.
How does this magic work behind the scenes? It’s actually rather simple to configure SSO for each of the Cisco technologies, since they all support SecureX sign-on natively. First and foremost, you must set up a new SecureX org by creating a SecureX sign-on account, creating a new organization and integrating at least one Cisco technology. In this case I created a new SecureX organization for Black Hat and added the Secure Endpoint module, Umbrella Module, Meraki Systems Manager module and the Secure Malware Analytics module. Then from Administration à Users in SecureX, I sent an invite to the Cisco staffers that would be attending the conference, which contained a link to create their account and join the Blackhat SecureX organization. Next let’s take a look at the individual product configurations.
Meraki:
In the Meraki organization settings enable SecureX sign-on. Then under Organization à Administrators add a new user and specify SecureX sign-on as the authentication method. Meraki even lets you limit users to particular networks and set permission levels for those networks. Accepting the email invitation is easy since the user should already be logged into their SecureX sign-on account. Now, logging into Meraki only requires an email address and no password or additional DUO push.
Umbrella:
Under Admin à Authentication configure SecureX sign-on which requires a test login to ensure you can still login before using SSO for authentication to Umbrella. There is no need to configure MFA in Umbrella since SecureX sign-on comes with built in DUO MFA. Existing users and any new users added in Umbrella under Admin à Accounts will now be using SecureX sign-on to login to Umbrella. Logging into Umbrella is now a seamless launch from the SecureX dashboard or from the SecureX ribbon in any of the other consoles.
Secure Malware Analytics:
A Secure Malware Analytics organization admin can create new users in their Threat Grid tenant. This username is unique to Malware Analytics, but it can be connected to a SecureX sign-on account to take advantage of the seamless login flow. From the email invitation the user will create a password for their Malware Analytics user and accept the EULA. Then in the top right under My Malware Analytics Account, the user has an option to connect their SecureX sign-on account which is a one click process if already signed in with SecureX sign-on. Now when a user navigates to Malware Analytics login page, simply clicking “Login with SecureX Sign-On” will grant them access to the console.
Secure Endpoint:
The Secure Endpoint deployment at Blackhat is limited to IOS clarity through Meraki Systems Manager for the conference IOS devices. Most of the asset information we need about the iPhones/iPads is brought in through the SecureX Device Insights inventory. However, for initial configuration and to view device trajectory it is required to log into Secure Endpoint. A new Secure Endpoint account can be created under Accounts à Users and an invite is sent to corresponding email address. Accepting the invite is a smooth process since the user is already signed in with SecureX sign-on. Privileges for the user in the Endpoint console can be granted from within the user account.
Conclusion:
To sum it all up, SecureX sign-on is the standard for the Cisco stack moving forward. With a new SecureX organization instantiated using SecureX sign-on any new users to the Cisco stack at Black Hat will be using SecureX sign-on. SecureX sign-on has helped our user management be much more secure as we have expanded our presence at Black Hat. SecureX sign-on provides a unified login mechanism for all the products and modernized our login experience at the conference.
Malware Threat Intelligence made easy and available, with Cisco Secure Malware Analytics and SecureX by Ben Greenbaum
I’d gotten used to people’s reactions upon seeing SecureX in use for the first time. A few times at Black Hat, a small audience gathered just to watch us effortlessly correlate data from multiple threat intelligence repositories and several security sensor networks in just a few clicks in a single interface for rapid sequencing of events and an intuitive understanding of security events, situations, causes, and consequences. You’ve already read about a few of these instances above. Here is just one example of SecureX automatically putting together a chronological history of observed network events detected by products from two vendors (Cisco Umbrella and NetWitness) . The participation of NetWitness in this and all of our other investigations was made possible by our open architecture, available APIs and API specifications, and the creation of the NetWitness module described above.
In addition to the traffic and online activities of hundreds of user devices on the network, we were responsible for monitoring a handful of Black Hat-owned devices as well. Secure X Device Insights made it easy to access information about these assets, either en masse or as required during an ongoing investigation. iOS Clarity for Secure Endpoint and Meraki System Manager both contributed to this useful tool which adds business intelligence and asset context to SecureX’s native event and threat intelligence, for more complete and more actionable security intelligence overall.
SecureX is made possible by dozens of integrations, each bringing their own unique information and capabilities. This time though, for me, the star of the SecureX show was our malware analysis engine, Cisco Secure Malware Analytics (CSMA). Shortly before Black Hat Asia, the CSMA team released a new version of their SecureX module. SecureX can now query CSMA’s database of malware behavior and activity, including all relevant indicators and observables, as an automated part of the regular process of any investigation performed in SecureX Threat Response.
This capability is most useful in two scenarios:
1: determining if suspicious domains, IPs and files reported by any other technology had been observed in the analysis of any of the millions of publicly submitted file samples, or our own.
2: rapidly gathering additional context about files submitted to the analysis engine by the integrated products in the Black Hat NOC.
The first was a significant time saver in several investigations. In the example below, we received an alert about connections to a suspicious domain. In that scenario, our first course of action is to investigate the domain and any other observables reported with it (typically the internal and public IPs included in the alert). Due to the new CSMA module, we immediately discovered that the domain had a history of being contacted by a variety of malware samples, from multiple families, and that information, corroborated by automatically gathered reputation information from multiple sources about each of those files, gave us an immediate next direction to investigate as we hunted for evidence of those files being present in network traffic or of any traffic to other C&C resources known to be used by those families. From the first alert to having a robust, data-driven set of related signals to look for, took only minutes, including from SecureX partner Recorded Future, who donated a full threat intelligence license for the Black Hat NOC.
The other scenario, investigating files submitted for analysis, came up less frequently but when it did, the CSMA/SecureX integration was equally impressive. We could rapidly, nearly immediately, look for evidence of any of our analyzed samples in the environment across all other deployed SecureX-compatible technologies. That evidence was no longer limited to searching for the hash itself, but included any of the network resources or dropped payloads associated with the sample as well, easily identifying local targets who had not perhaps seen the exact variant submitted, but who had nonetheless been in contact with that sample’s Command and Control infrastructure or other related artifacts.
And of course, thanks to the presence of the ribbon in the CSMA UI, we could be even more efficient and do this with multiple samples at once.
SecureX greatly increased the efficiency of our small volunteer team, and certainly made it possible for us to investigate more alerts and events, and hunt for more threats, all more thoroughly, than we would have been able to without it. SecureX truly took this team to the next level, by augmenting and operationalizing the tools and the staff that we had at our disposal.
We look forward to seeing you at Black Hat USA in Las Vegas, 6-11 August 2022!
Acknowledgements: Special thanks to the Cisco Meraki and Cisco Secure Black Hat NOC team: Aditya Sankar, Aldous Yeung, Alejo Calaoagan, Ben Greenbaum, Christian Clasen, Felix H Y Lam, George Dorsey, Humphrey Cheung, Ian Redden, Jeffrey Chua, Jeffry Handal, Jonny Noble, Matt Vander Horst, Paul Fidler and Steven Fan.
Also, to our NOC partners NetWitness (especially David Glover), Palo Alto Networks (especially James Holland), Gigamon, IronNet (especially Bill Swearington), and the entire Black Hat / Informa Tech staff (especially Grifter ‘Neil Wyler’, Bart Stump, James Pope, Steve Fink and Steve Oldenbourg).
About Black Hat
For more than 20 years, Black Hat has provided attendees with the very latest in information security research, development, and trends. These high-profile global events and trainings are driven by the needs of the security community, striving to bring together the best minds in the industry. Black Hat inspires professionals at all career levels, encouraging growth and collaboration among academia, world-class researchers, and leaders in the public and private sectors. Black Hat Briefings and Trainings are held annually in the United States, Europe and Asia. More information is available at: blackhat.com. Black Hat is brought to you by Informa Tech.
Authored by Dexter Shin
McAfee’s Mobile Research Team introduced a new Android malware targeting Instagram users who want to increase their followers or likes in the last post. As we researched more about this threat, we found another malware type that uses different technical methods to steal user’s credentials. The target is users who are not satisfied with the default functions provided by Instagram. Various Instagram modification application already exists for those users on the Internet. The new malware we found pretends to be a popular mod app and steals Instagram credentials.
Instander is one of the famous Instagram modification applications available for Android devices to help Instagram users access extra helpful features. The mod app supports uploading high-quality images and downloading posted photos and videos.
The initial screens of this malware and Instander are similar, as shown below.
Figure 1. Instander legitimate app(Left) and Mmalware(Right)
Next, this malware requests an account (username or email) and password. Finally, this malware displays an error message regardless of whether the login information is correct.
Figure 2. Malware requests account and password
The malware steals the user’s username and password in a very unique way. The main trick is to use the Firebase API. First, the user input value is combined with l@gmail.com. This value and static password(=kamalw20051) are then sent via the Firebase API, createUserWithEmailAndPassword. And next, the password process is the same. After receiving the user’s account and password input, this malware will request it twice.
Since we cannot see the dashboard of the malware author, we tested it using the same API. As a result, we checked the user input value in plain text on the dashboard.
According to the Firebase document, createUserWithEmailAndPassword API is to create a new user account associated with the specified email address and password. Because the first parameter is defined as email patterns, the malware author uses the above code to create email patterns regardless of user input values.
It is an API for creating accounts in the Firebase so that the administrator can check the account name in the Firebase dashboard. The victim’s account and password have been requested as Firebase account name, so it should be seen as plain text without hashing or masking.
As an interesting point on the network traffic of the malware, this malware communicates with the Firebase server in Protobuf format in the network. The initial configuration of this Firebase API uses the JSON format. Although the Protobuf format is readable enough, it can be assumed that this malware author intentionally attempts to obfuscate the network traffic through the additional settings. Also, the domain used for data transfer(=www.googleapis.com) is managed by Google. Because it is a domain that is too common and not dangerous, many network filtering and firewall solutions do not detect it.
As mentioned, users should always be careful about installing 3rd party apps. Aside from the types of malware we’ve introduced so far, attackers are trying to steal users’ credentials in a variety of ways. Therefore, you should employ security software on your mobile devices and always keep up to date.
Fortunately, McAfee Mobile Security is able to detect this as Android/InstaStealer and protect you from similar threats. For more information visit McAfee Mobile Security
SHA256:
The post Instagram credentials Stealer: Disguised as Mod App appeared first on McAfee Blog.
Authorities in the United States, Germany, the Netherlands and the U.K. last week said they dismantled the “RSOCKS” botnet, a collection of millions of hacked devices that were sold as “proxies” to cybercriminals looking for ways to route their malicious traffic through someone else’s computer. While the coordinated action did not name the Russian hackers allegedly behind RSOCKS, KrebsOnSecurity has identified its owner as a 35-year-old Russian man living abroad who also runs the world’s top spam forum.
The RUSdot mailer, the email spamming tool made and sold by the administrator of RSOCKS.
According to a statement by the U.S. Department of Justice, RSOCKS offered clients access to IP addresses assigned to devices that had been hacked:
“A cybercriminal who wanted to utilize the RSOCKS platform could use a web browser to navigate to a web-based ‘storefront’ (i.e., a public web site that allows users to purchase access to the botnet), which allowed the customer to pay to rent access to a pool of proxies for a specified daily, weekly, or monthly time period. The cost for access to a pool of RSOCKS proxies ranged from $30 per day for access to 2,000 proxies to $200 per day for access to 90,000 proxies.”
The DOJ’s statement doesn’t mention that RSOCKS has been in operation since 2014, when access to the web store for the botnet was first advertised on multiple Russian-language cybercrime forums.
The user “RSOCKS” on the Russian crime forum Verified changed his name to RSOCKS from a previous handle: “Stanx,” whose very first sales thread on Verified in 2016 quickly ran afoul of the forum’s rules and prompted a public chastisement by the forum’s administrator.
Verified was hacked twice in the past few years, and each time the private messages of all users on the forum were leaked. Those messages show that after being warned of his forum infraction, Stanx sent a private message to the Verified administrator detailing his cybercriminal bona fides.
“I am the owner of the RUSdot forum (former Spamdot),” Stanx wrote in Sept. 2016. “In spam topics, people know me as a reliable person.”
A Google-translated version of the Rusdot spam forum.
RUSdot is the successor forum to Spamdot, a far more secretive and restricted forum where most of the world’s top spammers, virus writers and cybercriminals collaborated for years before the community’s implosion in 2010. Even today, the RUSdot Mailer is advertised for sale at the top of the RUSdot community forum.
Stanx said he was a longtime member of several major forums, including the Russian hacker forum Antichat (since 2005), and the Russian crime forum Exploit (since April 2013). In an early post to Antichat in January 2005, Stanx disclosed that he is from Omsk, a large city in the Siberian region of Russia.
According to the cyber intelligence firm Intel 471, the user Stanx indeed registered on Exploit in 2013, using the email address stanx@rusdot.com, and the ICQ number 399611. A search in Google for that ICQ number turns up a cached version of a Vkontakte profile for a Denis “Neo” Kloster, from Omsk, Russia.
Cybersecurity firm Constella Intelligence shows that in 2017, someone using the email address istanx@gmail.com registered at the Russian freelancer job site fl.ru with the profile name of “Denis Kloster” and the Omsk phone number of 79136334444. Another record indexed by Constella suggests Denis’s real surname may in fact be “Emilyantsev” [Емельянцев].
That phone number is tied to the WHOIS registration records for multiple domain names over the years, including proxy[.]info, allproxy[.]info, kloster.pro and deniskloster.com.
A copy of the passport for Denis Kloster, as posted to his Vkontakte page in 2019. It shows that in Oct. 2019, he obtained a visa from the American Embassy in Bangkok, Thailand.
The “about me” section of DenisKloster.com says the 35-year-old was born in Omsk, that he got his first computer at age 12, and graduated from high school at 16. Kloster says he’s worked in many large companies in Omsk as a system administrator, web developer and photographer.
According to Kloster’s blog, his first real job was running an “online advertising” firm he founded called Internet Advertising Omsk (“riOmsk“), and that he even lived in New York City for a while.
“Something new was required and I decided to leave Omsk and try to live in the States,” Kloster wrote in 2013. “I opened an American visa for myself, it was not difficult to get. And so I moved to live in New York, the largest city in the world, in a country where all wishes come true. But even this was not enough for me, and since then I began to travel the world.”
The current version of the About Me page on Kloster’s site says he closed his advertising business in 2013 to travel the world and focus on his new company: One that provides security and anonymity services to customers around the world. Kloster’s vanity website and LinkedIn page both list him as CEO of a company called “SL MobPartners.”
In 2016, Deniskloster.com featured a post celebrating three years in operation. The anniversary post said Kloster’s anonymity business had grown to nearly two dozen employees, most of whom were included in a group photo posted to that article (and some of whom Kloster thanked by their first names and last initials).
The employees who kept things running for RSOCKS, circa 2016.
“Thanks to you, we are now developing in the field of information security and anonymity!,” the post enthuses. “We make products that are used by thousands of people around the world, and this is very cool! And this is just the beginning!!! We don’t just work together and we’re not just friends, we’re Family.”
Mr. Kloster did not respond to repeated requests for comment.
It’s not clear if the coordinated takedown targeting the RSOCKS botnet will be permanent, as the botnet’s owners could simply rebuild — and possibly rebrand — their crime machine. Based on the RSOCKS owner’s posts, that is exactly what they intend to do.
“RSocks ceases to exist,” wrote the Rsocks account on the BlackHatWorld forum on June 17. “But don’t worry. All the active plans and fund balances will be transferred to another service. Stay tuned. We will inform you about its name and all the details later.”
Rsocks told the BlackHatWorld community they would be back soon under a new name.
Malware-based proxy services like RSOCKS have struggled to remain competitive in a cybercrime market with increasingly sophisticated proxy services that offer many additional features. The demise of RSOCKS follows closely on the heels of VIP72[.]com, a competing proxy botnet service that operated for a decade before its owners pulled the plug on the service last year.
On December 7, 2021, Google announced it was suing two Russian men allegedly responsible for operating the Glupteba botnet, a global malware menace that has infected millions of computers over the past decade. That same day, AWM Proxy — a 14-year-old anonymity service that rents hacked PCs to cybercriminals — suddenly went offline. Security experts had long seen a link between Glupteba and AWM Proxy, but new research shows AWM Proxy’s founder is one of the men being sued by Google.
AWMproxy, the storefront for renting access to infected PCs, circa 2011.
Launched in March 2008, AWM Proxy quickly became the largest service for crooks seeking to route their malicious Web traffic through compromised devices. In 2011, researchers at Kaspersky Lab showed that virtually all of the hacked systems for rent at AWM Proxy had been compromised by TDSS (a.k.a TDL-4 and Alureon), a stealthy “rootkit” that installs deep within infected PCs and loads even before the underlying Windows operating system boots up.
In March 2011, security researchers at ESET found TDSS was being used to deploy Glupteba, another rootkit that steals passwords and other access credentials, disables security software, and tries to compromise other devices on the victim’s network — such as Internet routers and media storage servers — for use in relaying spam or other malicious traffic.
A report from the Polish computer emergency response team (CERT Orange Polksa) found Glupteba was by far the biggest malware threat in 2021.
Like its predecessor TDSS, Glupteba is primarily distributed through “pay-per-install” or PPI networks, and via traffic purchased from traffic distribution systems (TDS). Pay-per-install networks try to match cybercriminals who already have access to large numbers of hacked PCs with other crooks seeking broader distribution of their malware.
In a typical PPI network, clients will submit their malware—a spambot or password-stealing Trojan, for example —to the service, which in turn charges per thousand successful installations, with the price depending on the requested geographic location of the desired victims. One of the most common ways PPI affiliates generate revenue is by secretly bundling the PPI network’s installer with pirated software titles that are widely available for download via the web or from file-sharing networks.
An example of a cracked software download site distributing Glupteba. Image: Google.com.
Over the past decade, both Glupteba and AWM Proxy have grown substantially. When KrebsOnSecurity first covered AWM Proxy in 2011, the service was selling access to roughly 24,000 infected PCs scattered across dozens of countries. Ten years later, AWM Proxy was offering 10 times that number of hacked systems on any given day, and Glupteba had grown to more than one million infected devices worldwide.
There is also ample evidence to suggest that Glupteba may have spawned Meris, a massive botnet of hacked Internet of Things (IoT) devices that surfaced in September 2021 and was responsible for some of the largest and most disruptive distributed denial-of-service (DDoS) attacks the Internet has ever seen.
But on Dec. 7, 2021, Google announced it had taken technical measures to dismantle the Glupteba botnet, and filed a civil lawsuit (PDF) against two Russian men thought to be responsible for operating the vast crime machine. AWM Proxy’s online storefront disappeared that same day.
AWM Proxy quickly alerted its customers that the service had moved to a new domain, with all customer balances, passwords and purchase histories seamlessly ported over to the new home. However, subsequent takedowns targeting AWM Proxy’s domains and other infrastructure have conspired to keep the service on the ropes and frequently switching domains ever since.
Earlier this month, the United States, Germany, the Netherlands and the U.K. dismantled the “RSOCKS” botnet, a competing proxy service that had been in operation since 2014. KrebsOnSecurity has identified the owner of RSOCKS as a 35-year-old from Omsk, Russia who runs the world’s largest forum catering to spammers.
The employees who kept things running for RSOCKS, circa 2016.
Shortly after last week’s story on the RSOCKS founder, I heard from Riley Kilmer, co-founder of Spur.us, a startup that tracks criminal proxy services. Kilmer said RSOCKS was similarly disabled after Google’s combined legal sneak attack and technical takedown targeting Glupteba.
“The RSOCKS website gave you the estimated number of proxies in each of their subscription packages, and that number went down to zero on Dec. 7,” Kilmer said. “It’s not clear if that means the services were operated by the same people, or if they were just using the same sources (i.e., PPI programs) to generate new installations of their malware.”
Kilmer said each time his company tried to determine how many systems RSOCKS had for sale, they found each Internet address being sold by RSOCKS was also present in AWM Proxy’s network. In addition, Kilmer said, the application programming interfaces (APIs) used by both services to keep track of infected systems were virtually identical, once again suggesting strong collaboration.
“One hundred percent of the IPs we got back from RSOCKS we’d already identified in AWM,” Kilmer said. “And the IP port combinations they give you when you access an individual IP were the same as from AWM.”
In 2011, KrebsOnSecurity published an investigation that identified one of the founders of AWM Proxy, but Kilmer’s revelation prompted me to take a fresh look at the origins of this sprawling cybercriminal enterprise to determine if there were additional clues showing more concrete links between RSOCKS, AWM Proxy and Glupteba.
Supporting Kilmer’s theory that AWM Proxy and RSOCKS may simply be using the same PPI networks to spread, further research shows the RSOCKS owner also had an ownership stake in AD1[.]ru, an extremely popular Russian-language pay-per-install network that has been in operation for at least a decade.
Google took aim at Glupteba in part because its owners were using the botnet to divert and steal vast sums in online advertising revenue. So it’s more than a little ironic that the critical piece of evidence linking all of these operations begins with a Google Analytics code included in the HTML code for the original AWM Proxy back in 2008 (UA-3816536).
That analytics code also was present on a handful of other sites over the years, including the now-defunct Russian domain name registrar Domenadom[.]ru, and the website web-site[.]ru, which curiously was a Russian company operating a global real estate appraisal business called American Appraisal.
Two other domains connected to that Google Analytics code — Russian plastics manufacturers techplast[.]ru and tekhplast.ru — also shared a different Google Analytics code (UA-1838317) with web-site[.]ru and with the domain “starovikov[.]ru.”
The name on the WHOIS registration records for the plastics domains is an “Alexander I. Ukraincki,” whose personal information also is included in the domains tpos[.]ru and alphadisplay[.]ru, both apparently manufacturers of point-of-sale payment terminals in Russia.
Constella Intelligence, a security firm that indexes passwords and other personal information exposed in past data breaches, revealed dozens of variations on email addresses used by Alexander I. Ukraincki over the years. Most of those email addresses start with some variation of “uai@” followed by a domain from one of the many Russian email providers (e.g., yandex.ru, mail.ru). [Full disclosure: Constella is currently an advertiser on this website].
But Constella also shows those different email addresses all relied on a handful of passwords — most commonly “2222den” and “2222DEN.” Both of those passwords have been used almost exclusively in the past decade by the person who registered more than a dozen email addresses with the username “dennstr.”
The dennstr identity leads to several variations on the same name — Denis Strelinikov, or Denis Stranatka, from Ukraine, but those clues ultimately led nowhere promising. And maybe that was the point.
Things began looking brighter after I ran a search in DomainTools for web-site[.]ru’s original WHOIS records, which shows it was assigned in 2005 to a “private person” who used the email address lycefer@gmail.com. A search in Constella on that email address says it was used to register nearly two dozen domains, including starovikov.ru and starovikov[.]com.
A cached copy of the contact page for Starovikov[.]com shows that in 2008 it displayed the personal information for a Dmitry Starovikov, who listed his Skype username as “lycefer.”
Finally, Russian incorporation documents show the company LLC Website (web-site[.]ru)was registered in 2005 to two men, one of whom was named Dmitry Sergeevich Starovikov.
Bringing this full circle, Google says Starovikov is one of the two operators of the Glupteba botnet:
The cover page for Google’s lawsuit against the alleged Glupteba botnet operators.
Mr. Starovikov did not respond to requests for comment. But attorneys for Starovikov and his co-defendant last month filed a response to Google’s complaint in the Southern District of New York, denying (PDF) their clients had any knowledge of the scheme.
Despite all of the disruption caused by Google’s legal and technical meddling, AWM is still around and nearly as healthy as ever, although the service has been branded with a new name and there are dubious claims of new owners. Advertising customer plans ranging from $50 a day to nearly $700 for “VIP access,” AWM Proxy says its malware has been running on approximately 175,000 systems worldwide over the last 24 hours, and that roughly 65,000 of these systems are currently online.
AWM Proxy, as it exists today.
Meanwhile, the administrators of RSOCKS recently alerted customers that the service and any unspent balances will soon be migrated over to a new location.
Many people seem to equate spending time, money and effort to investigate and prosecute cybercriminals with the largely failed war on drugs, meaning there is an endless supply of up-and-coming crooks who will always fill in any gaps in the workforce whenever cybercriminals face justice.
While that may be true for many low-level cyber thieves today, investigations like these show once again how small the cybercriminal underground really is. It also shows how it makes a great deal of sense to focus efforts on targeting and disrupting the relatively small number of established hackers who remain the real force multipliers of cybercrime.
It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering.
Social engineering is a cybercrime common to social media sites. It is a tactic where a cybercriminal lurks on people’s social media pages, gleaning personal information that they then use to impersonate them elsewhere.
With more than half of the global population on social media, you may think that a cybercriminal will never single you out from such a huge pool; however, it is possible.1 Luckily, you only have to make a few, easy changes to your online habits to keep your valuable private information just that: private. Check out these tips to make smart decisions and be more confident about your and your family’s online security.
Think of the types of posts you share with your dozens – or even hundreds or thousands! – of followers: updates about your life, where you live, work, or favorite travel destinations, your hobbies, pets, family members, etc. All of these details, that only you and those closest to you should know, are a valuable commodity to cybercriminals. Plus, now that social media shopping is growing in popularity, the credit card information linked to accounts is sweetening the deal for cybercriminals.
Here are a few social engineering scams that are common to social media.
People commonly create passwords based on things, places, and people that are important. Have you ever published a 20 questions-style get-to-know-me post? Those contain a lot of valuable personally identifiable information (PII). With just a few of those details about your personal life, cybercriminals can make educated guesses at your passwords, a tactic called credential stuffing. If they’re able to crack the code to one of your accounts, they’ll then input that password and login variations in several other sites, especially online banking portals, to see if they can gain entry to those too.
You’ve won! Send us your banking information and address, and you’ll receive a package in the mail or a direct deposit to your bank account!
But did you enter a drawing for a prize? Very rarely does anyone win something just by being a follower of a certain page. If you receive a message similar to the above, it’s likely a phisher trying to draw more PII and sensitive banking information out of you. Or, the message may have links within it that redirect to an untrustworthy site. If you regularly enter social media contests, keep a list and only respond to legitimate ones. Also, never give your banking information out over social media, private messages, or email.
There are plenty of valid fundraisers and petitions circulating around social media; however, there are just as many social engineering scams that dupe social media users because they inspire a strong emotion in them. For example, there have been several scams around Ukrainian donation sites. Cybercriminals often use fear, anger, or sadness to inspire people to open their wallets and share confidential banking information.
Luckily, all it takes is a few smart habits to stop social engineers in their tracks. Consider the following tips and make these small changes to your social media usage:
At this point, you’ve probably had several of your social media accounts active for over a decade. That means it’s time to do some cleaning out of your friends and followers lists. It’s best to only accept requests from people you personally know and would actually like to keep in the loop about your life. A friend and follower request from strangers could be cyber criminals in disguise. Also, consider setting your account to private so that your posts are invisible to strangers.
Social engineering hacks often bank on people acting rashly and quickly because of strong emotion, either excitement, fear, sadness, or anger. If you see a post on your newsfeed or receive a direct message that gives you a tight window to respond and asks for PII, slow down and think before acting. Double-check the destination of every link in the message by hovering over it with your cursor and checking the link preview at the bottom of your browser screen. Be careful, because some link previews include slight misspellings of legitimate websites. As a great rule of thumb, be automatically skeptical of direct messages from people you do not personally know. And if a DM from a friend seems out of the ordinary, shoot them a text to confirm they actually sent it. It could be that their social media account was hacked and a criminal is spamming their followers.
A password manager will go a long way toward ensuring you have unique, strong passwords and passphrases for every account. Not reusing passwords makes credential stuffing impossible. McAfee True Key stores all your logins and passwords and guards them with one of the strongest encryption algorithms available. All you need to do is remember your master password. It’s a great practice to also enable multifactor authentication whenever a website offers it. This makes it incredibly difficult for a cybercriminal to break into your online accounts with their educated guesses at your password.
Now that you know what to look for and the best tricks to be safe, you can feel more confident that you’re doing everything you can to protect your online accounts and private information. McAfee Protection Score can also help you take control of your online safety. This service allows you to monitor your current online safety and encourages you to take specific steps to improve it. Now you can enjoy digitally keeping in touch with your friends with peace of mind!
1Smart Insights, “Global social media statistics research summary 2022”
The post It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online appeared first on McAfee Blog.
Microleaves, a ten-year-old proxy service that lets customers route their web traffic through millions of Microsoft Windows computers, recently fixed a vulnerability in their website that exposed their entire user database. Microleaves claims its proxy software is installed with user consent, but data exposed in the breach shows the service has a lengthy history of being supplied with new proxies by affiliates incentivized to distribute the software any which way they can — such as by secretly bundling it with other titles.
The Microleaves proxy service, which is in the process of being rebranded to Shifter[.[io.
Launched in 2013, Microleaves is a service that allows customers to route their Internet traffic through PCs in virtually any country or city around the globe. Microleaves works by changing each customer’s Internet Protocol (IP) address every five to ten minutes.
The service, which accepts PayPal, Bitcoin and all major credit cards, is aimed primarily at enterprises engaged in repetitive, automated activity that often results in an IP address being temporarily blocked — such as data scraping, or mass-creating new accounts at some service online.
In response to a report about the data exposure from KrebsOnSecurity, Microleaves said it was grateful for being notified about a “very serious issue regarding our customer information.”
Abhishek Gupta is the PR and marketing manager for Microleaves, which he said in the process of being rebranded to “Shifter.io.” Gupta said the report qualified as a “medium” severity security issue in Shifter’s brand new bug bounty program (the site makes no mention of a bug bounty), which he said offers up to $2,000 for reporting data exposure issues like the one they just fixed. KrebsOnSecurity declined the offer and requested that Shifter donate the amount to the Electronic Frontier Foundation (EFF), a digital rights group.
From its inception nearly a decade ago, Microleaves has claimed to lease between 20-30 million IPs via its service at any time. Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said that 20-30 million number might be accurate for Shifter if measured across a six-month time frame. Currently, Spur is tracking roughly a quarter-million proxies associated with Microleaves/Shifter each day, with a high rate of churn in IPs.
Early on, this rather large volume of IP addresses led many to speculate that Microleaves was just a botnet which was being resold as a commercial proxy service.
Proxy traffic related to top Microleaves users, as exposed by the website’s API.
The very first discussion thread started by the new user Microleaves on the forum BlackHatWorld in 2013 sought forum members who could help test and grow the proxy network. At the time, the Microleaves user said their proxy network had 150,000 IPs globally, and was growing quickly.
One of BlackHatWorld’s moderators asked the administrator of the forum to review the Microleaves post.
“User states has 150k proxies,” the forum skeptic wrote. “No seller on BHW has 150k working daily proxies none of us do. Which hints at a possible BOTNET. That’s the only way you will get 150k.”
Microleaves has long been classified by antivirus companies as adware or as a “potentially unwanted program” (PUP), the euphemism that antivirus companies use to describe executable files that get installed with ambiguous consent at best, and are often part of a bundle of software tied to some “free” download. Security vendor Kaspersky flags the Microleaves family of software as a trojan horse program that commandeers the user’s Internet connection as a proxy without notifying the user.
“While working, these Trojans pose as Microsoft Windows Update,” Kaspersky wrote.
In a February 2014 post to BlackHatWorld, Microleaves announced that its sister service — reverseproxies[.]com — was now offering an “Auto CAPTCHA Solving Service,” which automates the solving of those squiggly and sometimes frustrating puzzles that many websites use to distinguish bots from real visitors. The CAPTCHA service was offered as an add-on to the Microleaves proxy service, and ranged in price from $20 for a 2-day trial to $320 for solving up to 80 captchas simultaneously.
“We break normal Recaptcha with 60-90% success rate, recaptcha with blobs 30% success, and 500+ other captcha,” Microleaves wrote. “As you know all success rate on recaptcha depends very much on good proxies that are fresh and not spammed!”
The exposed Microleaves user database shows that the first user created on the service — username “admin” — used the email address alex.iulian@aol.com. A search on that email address in Constella Intelligence, a service that tracks breached data, reveals it was used to create an account at the link shortening service bit.ly under the name Alexandru Florea, and the username “Acidut.” [Full disclosure: Constella is currently an advertiser on this website].
According to the cyber intelligence company Intel 471, a user named Acidut with the email address iulyan87_4u@gmail.com had an active presence on almost a dozen shadowy money-making and cybercrime forums from 2010 to 2017, including BlackHatWorld, Carder[.]pro, Hackforums, OpenSC, and CPAElites.
The user Microleaves (later “Shifter.io”) advertised on BlackHatWorld the sale of 31 million residential IPs for use as proxies, in late 2013. The same account continues to sell subscriptions to Shifter.io.
In a 2011 post on Hackforums, Acidut said they were building a botnet using an “exploit kit,” a set of browser exploits made to be stitched into hacked websites and foist malware on visitors. Acidut claimed their exploit kit was generating 3,000 to 5,000 new bots each day. OpenSC was hacked at one point, and its private messages show Acidut purchased a license from Exmanoize, the handle used by the creator of the Eleonore Exploit Kit.
By November 2013, Acidut was advertising the sale of “26 million SOCKS residential proxies.” In a March 2016 post to CPAElites, Acidut said they had a worthwhile offer for people involved in pay-per-install or “PPI” schemes, which match criminal gangs who pay for malware installs with enterprising hackers looking to sell access to compromised PCs and websites.
Because pay-per-install affiliate schemes rarely impose restrictions on how the software can be installed, such programs can be appealing for cybercriminals who already control large collections of hacked machines and/or compromised websites. Indeed, Acidut went a step further, adding that their program could be quietly and invisibly nested inside of other programs.
“For those of you who are doing PPI I have a global offer that you can bundle to your installer,” Acidut wrote. “I am looking for many installs for an app that will generate website visits. The installer has a silence version which you can use inside your installer. I am looking to buy as many daily installs as possible worldwide, except China.”
Asked about the source of their proxies in 2014, the Microleaves user responded that it was “something related to a PPI network. I can’t say more and I won’t get into details.”
Acidut authored a similar message on the forum BlackHatWorld in 2013, where they encouraged users to contact them on Skype at the username “nevo.julian.” That same Skype contact address was listed prominently on the Microleaves homepage up until about a week ago when KrebsOnSecurity first reached out to the company.
There is a Facebook profile for an Alexandru Iulian Florea from Constanta, Romania, whose username on the social media network is Acidut. Prior to KrebsOnSecurity alerting Shifter of its data breach, the Acidut profile page associated Florea with the websites microleaves.com, shrooms.io, leftclick[.]io, and online[.]io. Mr. Florea did not respond to multiple requests for comment, and his Facebook page no longer mentions these domains.
Leftclick and online[.]io emerged as subsidiaries of Microleaves between 2017 and 2018. According to a help wanted ad posted in 2018 for a developer position at online[.]io, the company’s services were brazenly pitched to investors as “a cybersecurity and privacy tool kit, offering extensive protection using advanced adblocking, anti-tracking systems, malware protection, and revolutionary VPN access based on residential IPs.”
A teaser from Irish Tech News.
“Online[.]io is developing the first fully decentralized peer-to-peer networking technology and revolutionizing the browsing experience by making it faster, ad free, more reliable, secure and non-trackable, thus freeing the Internet from annoying ads, malware, and trackers,” reads the rest of that help wanted ad.
Microleaves CEO Alexandru Florea gave an “interview” to the website Irishtechnews.ie in 2018, in which he explained how Online[.]io (OIO) was going to upend the online advertising and security industries with its initial coin offering (ICO). The word interview is in air quotes because the following statements by Florea deserved some serious pushback by the interviewer.
“Online[.]io solution, developed using the Ethereum blockchain, aims at disrupting the digital advertising market valued at more than $1 trillion USD,” Alexandru enthused. “By staking OIO tokens and implementing our solution, the website operators will be able to access a new non-invasive revenue stream, which capitalizes on time spent by users online.”
“At the same time, internet users who stake OIO tokens will have the opportunity to monetize on the time spent online by themselves and their peers on the World Wide Web,” he continued. “The time spent by users online will lead to ICE tokens being mined, which in turn can be used in the dedicated merchant system or traded on exchanges and consequently changed to fiat.”
Translation: If you install our proxy bot/CAPTCHA-solver/ad software on your computer — or as an exploit kit on your website — we’ll make millions hijacking ads and you will be rewarded with heaps of soon-to-be-worthless shitcoin. Oh, and all your security woes will disappear, too.
It’s unclear how many Internet users and websites willingly agreed to get bombarded with Online[.]io’s annoying ads and search hijackers — and to have their PC turned into a proxy or CAPTCHA-solving zombie for others. But that is exactly what multiple security companies said happened when users encountered online[.]io, which operated using the Microsoft Windows process name of “online-guardian.exe.”
Incredibly, Crunchbase says Online[.]io raised $6 million in funding for an initial coin offering in 2018, based on the plainly ludicrous claims made above. Since then, however, online[.]io seems to have gone…offline, for good.
Until this week, Shifter.io’s website also exposed information about its customer base and most active users, as well as how much money each client has paid over the lifetime of their subscription. The data indicates Shifter has earned more than $11.7 million in direct payments, although it’s unclear how far back in time those payment records go, or how complete they are.
The bulk of Shifter customers who spent more than $100,000 at the proxy service appear to be digital advertising companies, including some located in the United States. None of the several Shifter customers approached by KrebsOnSecurity agreed to be interviewed.
Shifter’s Gupta said he’d been with the company for three years, since the new owner took over the company and made the rebrand to Shifter.
“The company has been on the market for a long time, but operated under a different brand called Microleaves, until new ownership and management took over the company started a reorganization process that is still on-going,” Gupta said. “We are fully transparent. Mostly [our customers] work in the data scraping niche, this is why we actually developed more products in this zone and made a big shift towards APIs and integrated solutions in the past year.”
Ah yes, the same APIs and integrated solutions that were found exposed to the Internet and leaking all of Shifter’s customer information.
Gupta said the original founder of Microleaves was a man from India, who later sold the business to Florea. According to Gupta, the Romanian entrepreneur had multiple issues in trying to run the company, and then sold it three years ago to the current owner — Super Tech Ventures, a private equity company based in Taiwan.
“Our CEO is Wang Wei, he has been with the company since 3 years ago,” Gupta said. “Mr. Florea left the company two years ago after ending this transition period.”
Google and other search engines seem to know nothing about a Super Tech Ventures based in Taiwan. Incredibly, Shifter’s own PR person claimed that he, too, was in the dark on this subject.
“I would love to help, but I really don’t know much about the mother company,” Gupta said, essentially walking back his “fully transparent” statement. “I know they are a branch of the bigger group of asian investment firms focused on private equity in multiple industries.”
Adware and proxy software are often bundled together with “free” software utilities online, or with popular software titles that have been pirated and quietly fused with installers tied to various PPI affiliate schemes.
But just as often, these intrusive programs will include some type of notice — even if installed as part of a software bundle — that many users simply do not read and click “Next” to get on with installing whatever software they’re seeking to use. In these cases, selecting the “basic” or “default” settings while installing usually hides any per-program installation prompts, and assumes you agree to all of the bundled programs being installed. It’s always best to opt for the “custom” installation mode, which can give you a better idea of what is actually being installed, and can let you control certain aspects of the installation.
Either way, it’s best to start with the assumption that if a software or service online is “free,” that there is likely some component involved that allows the provider of that service to monetize your activity. As KrebsOnSecurity noted at the conclusion of last week’s story on a China-based proxy service called 911, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others.
Further reading on proxy services:
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
Aug. 19, 2019: The Rise of “Bulletproof” Residential Networks
The 911 service as it existed until July 28, 2022.
911[.]re, a proxy service that since 2015 has sold access to hundreds of thousands of Microsoft Windows computers daily, announced this week that it is shutting down in the wake of a data breach that destroyed key components of its business operations. The abrupt closure comes ten days after KrebsOnSecurity published an in-depth look at 911 and its connections to shady pay-per-install affiliate programs that secretly bundled 911’s proxy software with other titles, including “free” utilities and pirated software.
911[.]re is was one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.
Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.
From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
As noted in KrebsOnSecurity’s July 19 story on 911, the proxy service operated multiple pay-per-install schemes that paid affiliates to surreptitiously bundle the proxy software with other software, continuously generating a steady stream of new proxies for the service.
A cached copy of flashupdate[.]net circa 2016, which shows it was the homepage of a pay-per-install affiliate program that incentivized the silent installation of 911’s proxy software.
Within hours of that story, 911 posted a notice at the top of its site, saying, “We are reviewing our network and adding a series of security measures to prevent misuse of our services. Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”
At this announcement, all hell broke loose on various cybercrime forums, where many longtime 911 customers reported they were unable to use the service. Others affected by the outage said it seemed 911 was trying to implement some sort of “know your customer” rules — that maybe 911 was just trying to weed out those customers using the service for high volumes of cybercriminal activity.
Then on July 28, the 911 website began redirecting to a notice saying, “We regret to inform you that we permanently shut down 911 and all its services on July 28th.”
According to 911, the service was hacked in early July, and it was discovered that someone manipulated the balances of a large number of user accounts. 911 said the intruders abused an application programming interface (API) that handles the topping up of accounts when users make financial deposits with the service.
“Not sure how did the hacker get in,” the 911 message reads. “Therefore, we urgently shut down the recharge system, new user registration, and an investigation started.”
The parting message from 911 to its users, posted to the homepage July 28, 2022.
However the intruders got in, 911 said, they managed to also overwrite critical 911[.]re servers, data and backups of that data.
“On July 28th, a large number of users reported that they could not log in the system,” the statement continues. “We found that the data on the server was maliciously damaged by the hacker, resulting in the loss of data and backups. Its [sic] confirmed that the recharge system was also hacked the same way. We were forced to make this difficult decision due to the loss of important data that made the service unrecoverable.”
Operated largely out of China, 911 was an enormously popular service across many cybercrime forums, and it became something akin to critical infrastructure for this community after two of 911’s longtime competitors — malware-based proxy services VIP72 and LuxSocks — closed their doors in the past year.
Now, many on the crime forums who relied on 911 for their operations are wondering aloud whether there are any alternatives that match the scale and utility that 911 offered. The consensus seems to be a resounding “no.”
I’m guessing we may soon learn more about the security incidents that caused 911 to implode. And perhaps other proxy services will spring up to meet what appears to be a burgeoning demand for such services at the moment, with comparatively little supply.
In the meantime, 911’s absence may coincide with a measurable (if only short-lived) reprieve in unwanted traffic to top Internet destinations, including banks, retailers and cryptocurrency platforms, as many former customers of the proxy service scramble to make alternative arrangements.
Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said 911’s network will be difficult to replicate in the short run.
“My speculation is [911’s remaining competitors] are going to get a major boost in the short term, but a new player will eventually come along,” Kilmer said. “None of those are good replacements for LuxSocks or 911. However, they will all allow anyone to use them. For fraud rates, the attempts will continue but through these replacement services which should be easier to monitor and stop. 911 had some very clean IP addresses.”
911 wasn’t the only major proxy provider disclosing a breach this week tied to unauthenticated APIs: On July 28, KrebsOnSecurity reported that internal APIs exposed to the web had leaked the customer database for Microleaves, a proxy service that rotates its customers’ IP addresses every five to ten minutes. That investigation showed Microleaves — like 911 — had a long history of using pay-per-install schemes to spread its proxy software.
With the recent demise of several popular “proxy” services that let cybercriminals route their malicious traffic through hacked PCs, there is now something of a supply chain crisis gripping the underbelly of the Internet. Compounding the problem, several remaining malware-based proxy services have chosen to block new registrations to avoid swamping their networks with a sudden influx of customers.
Last week, a seven-year-old proxy service called 911[.]re abruptly announced it was permanently closing after a cybersecurity breach allowed unknown intruders to trash its servers and delete customer data and backups. 911 was already akin to critical infrastructure for many in the cybercriminal community after its top two competitors — VIP72 and LuxSocks — closed or were shut down by authorities over the past 10 months.
The underground cybercrime forums are now awash in pleas from people who are desperately seeking a new supplier of abundant, cheap, and reliably clean proxies to restart their businesses. The consensus seems to be that those days are now over, and while there are many smaller proxy services remaining, few of them on their own are capable of absorbing anywhere near the current demand.
“Everybody is looking for an alternative, bro,” wrote a BlackHatForums user on Aug. 1 in response to one of many “911 alternative” discussion threads. “No one knows an equivalent alternative to 911[.]re. Their service in terms of value and accessibility compared to other proxy providers was unmatched. Hopefully someone comes with a great alternative to 911[.]re.”
Among the more frequently recommended alternatives to 911 is SocksEscort[.]com, a malware-based proxy network that has been in existence since at least 2010. Here’s what part of their current homepage looks like:
The SocksEscort home page says its services are perfect for people involved in automated online activity that often results in IP addresses getting blocked or banned, such as Craigslist and dating scams, search engine results manipulation, and online surveys.
But faced with a deluge of new signups in the wake of 911’s implosion, SocksEscort was among the remaining veteran proxy services that opted to close its doors to new registrants, replacing its registration page with the message:
“Due to unusual high demand, and heavy load on our servers, we had to block all new registrations. We won’t be able to support our proxies otherwise, and close SocksEscort as a result. We will resume registrations right after demand drops. Thank you for understanding, and sorry for the inconvenience.”
According to Spur.us, a startup that tracks proxy services, SocksEscort is a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay.
Spur says SocksEscort’s proxy service relies on software designed to run on Windows computers, and is currently leasing access to more than 14,000 hacked computers worldwide. That is a far cry from the proxy inventory advertised by 911, which stood at more than 200,000 IP addresses for rent just a few days ago.
Image: Spur.us
SocksEscort is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source.
The disruption at 911[.]re came days after KrebsOnSecurity published an in-depth look at the long-running proxy service, which showed that 911 had a history of incentivizing the installation of its proxy software without user notice or consent, and that it actually ran some of these “pay-per-install” schemes on its own to guarantee a steady supply of freshly-hacked PCs.
More on SocksEscort in an upcoming story.
Further reading:
July 29, 2022: 911 Proxy Service Implodes After Disclosing Breach
July 28, 2022: Breach Exposes Users of Microleaves Proxy Service
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
LinkedIn privacy settings are just as overwhelming as any other social media settings. There’s a lot of menus, a lot buttons to enable, select, accept or reject. To make sure you have control over your information we bring you a step-by-step guide on how to enjoy LinkedIn safely.
The post A step‑by‑step guide to enjoying LinkedIn safely appeared first on WeLiveSecurity
“Congratulations, you’re a winner!”
“Did you know this public figure is trying to make your life worse? Click here for what they don’t want you to know.”
“Save thousands today with just one click!”
Spam and bot accounts on social media are everywhere. You’ve likely encountered messages like these that attempt to get you to click on links or to stir your emotions in a frenzy. While bot accounts are usually more of an annoyance than anything, when they’re allowed to run rampant, they can quickly become dangerous to your personally identifiable information (PII) and create an emotionally charged mob mentality.
Here’s what you should know about bot accounts, including how to steer clear of menacing ones, plus a reminder to watch what you share on (and with) social media sites.
Bot accounts are software-automated accounts that try to blend in and act like a real user. They post updates and follow other users, though there isn’t a real person behind the account. A spam account is a type of bot account that attempts to gain financially from its automated posts. Everyday people should be wary of social media bot accounts because they can be used to disseminate false information or phishing scams.
One whistleblower of a social media giant recently divulged that the platform isn’t prioritizing deactivating bot accounts.1 This apathy sparks concerns about the company’s commitment to the security of its users. In the whistleblower’s same report, he stated that the social media site isn’t taking the necessary steps to protect itself from potential inside threats and it had fallen victim to at least 20 breaches in 2020 without reporting the incidents to the proper authorities.
Some bot accounts aren’t malicious (merely an annoying tactic by companies to spread the word about their business), but it’s best to give all of them a wide berth and never click on any links in their posts. Those links could direct to unsecured outside sites laden with malware or drop you in the middle of a phishing scheme.
You can often spot a malicious bot account by the tone of its messages. They’ll often try to inspire intense emotions, such as excitement, sadness, or rage, and attempt to get users to act or share the post. Do not engage with them, not even to argue their points. When you engage or share these posts with your network, it spreads false information and could dangerously manipulate public opinion.2
Here are a few ways you can take your cybersecurity into your own hands when you can’t be sure that social media sites are looking out for the safety of users’ information:
You can’t trust every company to look out for the safety of your personal information, but one organization you can trust is McAfee. McAfee Total Protection is a comprehensive identity and privacy protection solution for your digital life. Great social media habits go a long way toward keeping you safe online, and you can rest assured knowing that McAfee can fill in the gaps. McAfee Total Protection offers antivirus, identity monitoring, and security freeze in the case your information is leaked in a breach or a bot account gets ahold of key details.
Keep on sharing your life’s milestones with your closest friends and family online. The next time you update your status, flag any suspicious accounts you come across, so everyone can enjoy social media confidently!
1NBC News, “Twitter whistleblower alleges major security issues”
2Journal of Information Technology & Politics, “Harass, mislead & polarize: An analysis of Twitter political bots’ tactics in targeting the immigration debate before the 2018 U.S. midterm election”
The post Here’s How to Steer Clear of Bot Accounts on Social Media appeared first on McAfee Blog.
Self-awareness goes a long way in determining your next professional steps. While job searching, it’s critical to identify how to leverage your transferable skills and network, while also evaluating what environmental factors of work and work culture matter to you most. Learn what it’s like to work at Cisco and the top 10 ways to suss out a workplace that suits your needs from leaders at Cisco Secure, Cisco Talos and Duo Security.
First things first. Emily Reid, the newly appointed director of employee experience at Cisco Secure who came from Duo Security, advises, “Do your own research to see how the company and their employees describe the culture publicly — on the company’s website and through other sites, articles and resources. For tech companies specifically I always think, “What else do you have beyond the ping-pong table?”’
The interview process is the next key opportunity to find out what culture is like beyond amenities. To gain multiple perspectives, Reid recommends asking about company culture in every interview you have.
The question at the top of Reid’s list: Do you have programs and resources to support the development and success of your employees? “I want to know how a company will be investing in my career growth and if I will feel welcome and included as part of the team. Seeing what a company chooses to center and highlight when describing their culture is usually very telling,” she said.
Interning at a company is another way to get firsthand knowledge and can lead to full-time employment. “several former interns are now people leaders managing their own teams — and their own interns — coming full circle,” Reid said.
Knowing that there is safety and support in bringing your whole self to work is vital. What policies, programs and initiatives are in place that demonstrate an organization’s commitment to diversity, equity, inclusion and belonging?
Cisco’s ongoing commitments to social justice and pay parity include twelve action steps as part of Cisco’s Social Justice Blueprint. Cultivating a conscious culture includes on-going dialogue, programs and events meant to increase equality. Employee Resource Organizations and mentorship programs provide more opportunities to build community and share knowledge, resources and advocacy.
What environment allows you to do your best work? Also consider what perks and processes an employer offers to enhance flexibility and adaptability. During the pandemic, Duo and Cisco transitioned all global events, training and professional development workshops to fully virtual. As in person options resumed following the pandemic, all events are designed to ensure an inclusive experience no matter where you’re joining from.
“We don’t want to go back to a world where people not based in an office feel like they are getting a lesser experience,” Reid said.
Considering how to make programs and information accessible to employees regardless of where they work is also important to Sammi Seaman, team lead of employee experience at Cisco Talos. She’s currently spearheading a new hire program that is “more inclusive of folks whether they’re office based, remote or somewhere across the world.”
It’s essential to consider how you want your life and work to intersect, particularly as hybrid work becomes more popular. How important is paid time off, flexible work options or a consistent structure?
Cisco Secure offers “Days for Me,” days off for employees to decompress and do something to fill their cups. Monthly “Focus Days” are days without meetings, so employees can prioritize the projects that need attention.
Curran recalls one candidate who, despite multiple offers from competitors, chose Cisco Secure because of the flexible work environment: “This person has a young child and felt that the “Days for Me” and flexibility to work from home in a hybrid situation would work best for his career long-term.”
As Reid’s team helps lead the transition to hybrid work, the book Out of Office: The Big Problem and Bigger Promise of Working From Home by Charlie Warzel and Anne Helen Petersen has been inspiring. The book “does an amazing job of sharing a vision for an inclusive future that empowers employees to be successful and have a ‘work/life balance’ that truly works,” Reid said.
Currently Cisco Secure offers a hybrid model while many employees still work remotely. In terms of maintaining accessibility through this transition, Marketing Specialist Julie Kramer advocated for more accessibility and saw changes at Cisco as a result.
“Webex pre-COVID didn’t have any closed captioning. So, another deaf person and I reached out and closed captioning and the transcript option got added,” Kramer shared.
Kramer prefers to have high-quality and frequently the same interpreters who “know the terminology for my job, marketing and technology. In business, the security and marketing industry can really talk fast, so you need a high-quality interpreter that can keep up and one that is qualified and certified,” she said.
Consider what pace of your specific role and within an industry is needed for you to feel engaged without overwhelmed. While different roles within the same organization and industry may run at different paces, it’s important to tune into what might be expected on your potential new team.
Seaman finds that the fast pace of cybersecurity can be “delightful and challenging. There’s a lot of fast-paced pivoting that happens, which makes for an interesting workplace because two days are never the same,” she said.
Do you prefer a hierarchical structure, or one that is more flat? Are you most effective and fulfilled riding solo, or while consistently connecting with coworkers? Does contributing your ideas make you feel empowered?
At Cisco Secure, there is space to join conversations. “No matter where you sit in the company, you have a voice and can speak up and collaborate and self-organize on a project. It feels like a bunch of really hard working, humble, smart people who are trying to solve problems together,” said Manager of Duo’s Global Knowledge and Communities Team Kelly Davenport.
To enhance communication and knowledge among distributed teams, Seaman started a dialogue series called “The More You Know.” Questions include: What do you do? How do you do it? How can that help other parts of Cisco Talos? The conversations lead to future collaboration and resource sharing.
Do you want to grow professionally and increase your skills and knowledge? A culture of teaching and learning within an organization can help hone and expand your skills and connections.
Lead of Strategic Business Intelligence Ashlee Benge finds the security world “very dynamic. You really can never stop learning. Within Cisco Talos, the people around me are such smart, dedicated people that there’s really a lot that you can gain from just being involved in the group as a whole.”
For Seaman, who didn’t come from a technical background, Cisco Talos offered opportunities to expand her technical knowledge, including from colleagues. “Coming into Cisco Talos, people are like, “Here, let me teach you. You can totally do this. Just because you didn’t know how to do it doesn’t mean you can’t learn. Let’s go,” Seaman shared. Seaman’s colleagues have also learned from her expertise in information and knowledge management given her background as a librarian.
More formally, the Learning and Development team recently launched a comprehensive talent development program with enablement resources and support for people leaders. Aspects include: “really thoughtful templates for employees to use with their manager to talk through career goals, development areas, and to define an actionable investment plan. These resources are fueling great career conversations, strong alignment, and thoughtful development plans,” Reid said.
Do you want to refine your skills within your wheelhouse? Or are you driven to try new tasks and potentially change roles within your next organization?
Benge, whose background is in computational astrophysics, has found her interests shift from technical security research to business strategy and data science. At Cisco Talos, she’s been involved in everything from detection research and threat hunting, to community outreach, conference talks and traveling to support sales engagements. Currently, she’s helping to lead threat hunting in Ukraine.
“My leaders have always made it very clear that if there’s an interest, it’s okay to pursue it and it doesn’t have to necessarily be within the scope of my role. Having that freedom to pursue interests within the industry has been really engaging,” Benge said.
In addition to company values and mission statements, leaders and employees contribute to an organization’s culture every day. If you want to enhance your company’s culture, participate.
“Feedback on what employees want to see is crucial,” Reid said. “The easiest way to contribute to developing culture and a positive employee experience in your workplace is to add to what’s already happening! Culture takes participation and ownership from all employees.”
Reid shared that in performance reviews at Cisco, “‘Team Impact” is equally as important as “Results.” Contributing positively to company culture should contribute to performance reviews and promotion justification,” she said.
To learn more about Cisco’s company culture and how you can contribute to it, check out our open roles.
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
Cisco Secure Social Channels
Wouldn’t it be nice if, along with grades for English, Science, and Algebra this year, our child’s report card included quarterly feedback on their mental health?
Recently, actor Tom Holland of Spider-Man fame reported on his mental health publicly by deleting several of his social media accounts. The actor stated that his social media accounts had become “detrimental” to his mental state and that he “spirals” when he reads things about himself online. He used words like “overstimulating” and “overwhelming.”
And parents were likely “overjoyed” giving cyber high fives all around with Holland’s transparency in talking so publicly about social media’s link to mental health. Because if you are a parent you know.
As we head into a new school year with high hopes in tow, Holland’s decision also challenges us to pay closer attention to how social media could potentially impact our kids’ mental health.
Every child’s maturity and cognitive ability to handle online challenges will differ, so a one-size-fits-all digital wellbeing plan isn’t likely to work. Here are a few insights and tips that may be helpful as you shape the method that works for your family.
Explore healthy social media limits.
Any way you slice it, many unknowns come with every new school year, especially if you have tweens or teens. Social media adds a layer of complexity to those unknowns. However, with some forethought and follow-through, you can navigate those risks one day at a time.
The post Back-to-School: Balancing Social Media & Mental Health appeared first on McAfee Blog.
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