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Privacy, please! Why a VPN on your smartphone may be a smart move for you.

By Natalie Maxfield

Using a VPN on your smartphone can boost your privacy in a big way, particularly with all the data tracking that’s happening out there today. 

For some time now, we’ve recommended a VPN when using public Wi-Fi in airports, libraries, hotels, and coffee shops. Given that these are public networks, a determined hacker can snoop on the other devices transmitting data on it. With a VPN, any connection becomes a secure connection, which includes public Wi-Fi. That advice still holds true. Yet there’s a good reason to use it on your smartphone all the time—for your privacy. 

Let’s start with a quick look at the two big things a VPN does for you. 

It makes you more secure. 

The bank-grade encryption used by a strong VPN shields your data and information while it’s in transit, which makes it terrifically difficult for hackers to spy on your connection. (Think of your data and information traveling through a tunnel that no one else can use or see into.) In that way, at VPN makes all kinds of online activities more secure—like banking, shopping, and checking up on your finances.  

It protects your privacy. 

By masking your whereabouts and your IP address, along with encryption that helps keep your activities private, a VPN reduces the personal information that others can collect and track. That includes internet service providers, social media companies, businesses, app developers, websites, and others who gather your data for marketing purposes or for resale to third parties. 

Your smartphone, your privacy, and a VPN 

As far as your privacy is concerned, a VPN on a smartphone can be a smart move. There are a couple of reasons for that: first, because of the way smartphones have additional tracking technologies built in, and second, because of all the trackable data we create when using smartphones as frequently as we do—up to six hours per day for some. 

As for how your smartphone is built, data collectors can harvest your personal information that reveals what you’re doing, when you’re doing it, and where you’re doing it as well. Several technologies allow them to pinpoint where you are at any given time, such as GPS and location services, along with Bluetooth connectivity and location tracking based on which cell phone tower you’re connected to. Even scanning a QR code with your phone can reveal location information. It can all get rather precise, which is of interest to advertisers, businesses, and even governments. 

Next, think about all the activities you do on your phone, with a special emphasis on the apps you use and the data they create, about your health, your shopping habits, your travels, who you’re chatting with, and what content you’re posting online—just to name a few things. Once again, that information in of itself is valuable to data collectors. It becomes even more valuable when they know where you do these things.  

Taken together, data broker companies readily gather this information from millions of devices, generating billions of data points, and create massive lists of targeted information. And that information gets quite specific. With some data brokers collecting hundreds and into the thousands of data points per person, they can provide interested buyers with a high-resolution snapshot of who you are, where you live, who’s in your family, your income, where you shop, what you like to buy—right on down to your favorite shampoo. And that’s just for starters. 

It’s little surprise that all this data brokering activity fuels a global business estimated at $200 billion U.S. dollars a year. 

How’s this happening? In large part by way of the privacy policies you may or may not have read. 

Within those policies, device manufacturers, social media companies, app developers, and so on will detail what data they collect, under what conditions, what they do with it, and if they share or resell that data to other parties. However, if you’ve ever taken a dive into the fine print of a privacy policy, what’s stated there isn’t always clear. Now consider all the apps you have on your phone and the privacy policies associated with each one—your personal data privacy picture gets even less clear. 

With digital data and information collection baked into so much of what we do online, it’s little wonder that more than 70% of people feel like their data privacy is out of their control. 

Yet there are things you can do. 

Protect your privacy on your smartphone with a VPN 

Using a VPN on your smartphone can make you far more anonymous online. A VPN can minimize the data that gets exposed as it transmits to and from your smartphone. As a result, companies and data brokers can potentially learn far less about you, your shopping, your travels, your habits, and any other information that they could possibly collect and otherwise profit from. 

While you have free VPN options available, I suggest steering clear of them. As with many “free” services, there’s going to be some catch, often involving data collection. For example, some so-called “free VPNs” have served up tracking malware or actually collected private data and information for sale—the very things you want a VPN to prevent.  

Given that this is your privacy we’re talking about, do a little background check. Has the VPN you’re considering been independently audited for security? The technology that powers ours undergoes a thorough audit every year. Search news articles and see if the VPN you’re looking at has a track record of collecting and selling data in any way. Again, with our VPN technology, we don’t log or track what you do online so your online activity remains private. ​ 

And a Personal Data Cleanup too … 

What about the information that’s already out there? Our Personal Data Cleanup can help you remove your personal information from high-risk data broker sites, so you can prevent it from being further collected and sold online. If you’re unsure if your data and information are out there, consider what one major data brokers has touted in the past—a reach of over 62 countries and the ability to reach over 2.5 billion consumers globally. With 5 billion internet users today, that accounts for half of the world’s online population. And that’s just one data broker alone. 

Moreover, consider that data brokers acquire plenty of information from places other than your smartphone and other connected devices. They skim and collate public records associated with you, information purchased from retailers with loyalty card programs, not to mention census data, court records, and motor vehicle records. And that’s just a few of the many sources. Using our Personal Data Cleanup can help remove those sorts of records too.  

Getting more privacy on your smartphone 

Together, the combination of a VPN and Personal Data Cleanup can help you become far more private than before. With so much of our digital lives getting collected, tracked, and tabulated, often without our knowledge thanks to confusing privacy policies, taking control of your privacy makes sense and only gets easier to do thanks to the tools and services available to you. 

The post Privacy, please! Why a VPN on your smartphone may be a smart move for you. appeared first on McAfee Blog.

Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

Does Your Child Have an Unhealthy Relationship with Social Media?

By Toni Birdsong

Have you noticed that when parents gather, it doesn’t take long before the topic of kids and social media comes up. That’s because concern over screen time is a big deal, especially in this post-pandemic season. Parents want to know: How much is too much screen time? When should we step in? How do we reverse poor habits, and what will the lasting digital fallout of the lockdown be?  

Device Dependence 

These conversations weigh heavy on parents for a good reason. According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.  

Since the pandemic, another study claims that screen time for teens doubled to 7.7 hours a day—plus 5 to 7 daily hours of online learning, according to a study published in JAMA Pediatrics. In addition, according to the Journal of Affective Disorders Reports, children overall have been spending nearly triple the recommended amount of time on their screens. 

The good news is that social media also became a powerful tool for kids during the pandemic. Social channels helped kids connect with peers and combat loneliness and other mental health challenges. Still, the poor habit of device dependence may have come with those benefits.  

Revising Screen time 

While the debate continues over social media’s impact on kids and the research methodology continues to evolve, we can hold on to one clear truth: Any activity in excess can cause kids harm. When it comes to social media, too much screen time may contribute to sleep deprivation, a lack of healthy, and poor academics. In addition, studies show that mental health can be impacted by exposure to hate speech, sexual content, cyberbullying, and comparing oneself to others both physically and financially.  

As parents, we know when our family’s wellbeing is in jeopardy. We see it even if we fail to acknowledge it right away. Our kids might become compelled to check their phones. In fact, they panic when they can’t check their likes and comments every few minutes. We notice the red eyes and moodiness at the breakfast table caused by a late-night Tic Tock marathon. We sense a surge of anxiety in our kids when technology goes from entertaining to distressing.  

Thankfully, it’s never too late to help your kids better understand the impact of their actions and revise digital habits.  

Establishing new habits

1. Start small and make it fun. 

In the bestselling book Atomic Habits,  author James Clear says, “The task of breaking a bad habit is like uprooting a powerful oak within us.” He adds, “The task of building a good habit is like cultivating a delicate flower one day at a time.” Lasting change, says clear, needs to be enjoyable, not a punishment. If the goal is shaving a few hours off your child’s screen time, consider connecting time limits to an enjoyable activity such as making a meal together or creating an art space in your home for creative projects.  

2. Consider a device curfew. 

The data is in: The bright screens (and blue light emitted from devices( can cause permanent sleep cycle and brain/melatonin issues, which can have a cascading effect on physical and mental health. Turning off (or limiting the use of) electronic devices at least 15-30 minutes before going to bed may help prevent any adverse effects of technology and screen use on sleep. Consider investing in filtering software that comes with the time limits the whole family can all agree on. Do your research to ensure your family’s technology functions to empower, educate, and entertain. 

3. Encourage mindful media use. 

Consider how your child uses their time before suggesting sweeping changes to your child’s screen time. Are they vegetating, or are they consciously engaged? Are they creating and learning? Are they engaging with others or stalking accounts and slipping into “comparison despair?” Are family and school responsibilities suffering? Is there a compulsion to post or thoughtfulness? All kids are different, and all online experiences vary. Encourage your child to take time to consider how they feel and what they think while they are using their technology. 

4. Educate your kids—use facts. 

One way to negotiate screen limits is to make sure your kids understand the impact of excess media. Balance includes tapping into the benefits of social media while also taking steps to protect the body’s need for physical activity, real-life relationships, goal-setting, creative activities, mindfulness, and self-reflection.   

Helping kids manage and constantly revise their social media habits is a 24/7 endeavor from the minute they wake up to the minute they fall asleep. The biggest piece of that “management” plan and is keeping frequent, open, and honest communication a critical part of designing habits that encourage a healthy relationship with both peers and technology.  

The post Does Your Child Have an Unhealthy Relationship with Social Media? appeared first on McAfee Blog.

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