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My Top Tips To Help Your Family Stay Safe Online This Holiday Period

By Alex Merton-McCann

It’s the most wonderful time of year’ – we’ve all heard the jingles and read the slogans. But the holiday season can also be a little overwhelming when you’re the one ‘in charge’. Whether it’s prepping for the inevitable influx of new devices, buying the gifts or booking the holiday – there are a lot of online safety considerations to workshop in addition to how you’re going to stuff the turkey and decorate the tree! 

So, with the Christmas spirit running through my keyboard, I hereby share with you my top tips to help you keep you and your family safe online this holiday period. 

1. Have a Safety Plan for ALL New Devices 

We all know that Santa loves technology so it’s inevitable that your family members may find a new device or two under the tree this year. So, as soon as they have unboxed their shiny new item, I recommend on insisting on a few steps to both protect the device and its new owner: 

  • Change the default passcode or set up a new one immediately 
  • Check for software updates – these ensure that any bugs or weak spots are addressed 
  • Choose a ‘back-up’ solution. If it’s an iPhone, iCloud can work. I’m a fan of Dropbox as it works so well on both phones and laptops. 
  • Invest in a security solution. If you already have a premium subscription to an online security solution like McAfee+ then you’ll likely be able to add the new devices (phones, tablets or laptops) to your family plan. If not, consider investing. Not only will it protect devices from viruses and phishing attacks, but it will also help you locate it if it ever gets misplaced- very common occurrence in my household!      

2. Online Shopping 

Getting to the bottom of the Christmas gift list takes time particularly if you are ‘lucky’ enough to get COVID before Christmas, like myself! While there are still some retailers guaranteeing delivery before Christmas – including Amazon until Christmas Eve (phew!) – you might need to focus on gift cards if you don’t want to face the hordes at the shops. Regardless of what you buy, please follow the following online shopping tips to avoid being cyberscrooged this year: 

  • Only buy from trusted retailers – even if it costs a few more dollars 
  • Ensure the site is secure – look for a padlock at the start of a web address and an address that starts with ‘https’ 
  • Avoid offers that are ‘too good to be true’ – they usually are! 
  • Don’t ever use public Wi-Fi to do your shopping – no exceptions! 

3. Book Your Holiday From a Reputable Online Site 

I don’t think there would be anything more disappointing than anticipating a holiday only to have it not happen. Or, to be scammed while preparing for it. With holiday makers having to jump through more hoops thank to COVID requirements, many experts are predicting scammers will be turning their attention to creating fake COVID verification sites, designed purely to extract personal details from unsuspecting holiday makers. So, if you’re booking a holiday, or doing your admin for it, please do the following: 

  • Take a moment to verify – check the website URL to ensure it leads to where you expect before clicking and paying. And always verify the validity of any requests for payment. Contact your travel retailer if you have any concerns. 
  • Think before you click – make sure the site is secure before you pay: check that the URL has a visible padlock in the search bar and that it starts with an ‘https’. 
  • Using BPay or PayID is also another good way to protect yourself. Both these platforms will show customers who they are paying before they ‘do the deal’ which reduces the chance of being scammed. 

4. Be Careful What You Share Online 

With so many of us busting with excitement to be travelling this holiday season for the first time in a few years, it’s inevitable that we want to share online. But, please think before you post. Checking in to airports or hotels online is really a way of alerting the online world to the fact that your house is likely unattended! And please make sure your kids understand this too. I appreciate there’s a lot of kudos for sharing holidays snaps in the moment but encourage your offspring to wait until you get home before sharing. Here are my top tips: 

  • No checking in online anywhere 
  • No sharing pics of Christmas gifts 
  • Only share holiday snaps once you’ve arrived back home 

And if you’re feeling a little overwhelmed, why not make yourself a cuppa and harness the power of technology. Make yourself a to-do list on Todoist or Google Docs, send out ecards if you absolutely can’t disappoint key family and friends – loving the options from Greetings Island, buy some gift cards from Prezee or The Gift Cards Store then design your Christmas Day menu with the help of Taste or RecipeTinEats. And voila you’re done!  

PS Just remember to create unique passwords if you choose to set up accounts with any new sites! 

Happy Holidays Everyone!!! 

Alex xx 

The post My Top Tips To Help Your Family Stay Safe Online This Holiday Period appeared first on McAfee Blog.

BeReal – The Newest Kid On The Social Media Block

By Alex Merton-McCann

Without doubt, the biggest criticism we all have of social media is that everyone always looks fabulous! And while we all know that everyone is only sharing the best version of themselves, let’s be honest – it can be a little wearing. Well, there’s a new social media platform that is determined to uproot our online curated lives by having users post very real pictures of themselves – with no time to stage or add filters! 

Developed in France in 2020, BeReal is where Aussie teenagers are currently spending their time and energy online. And to be honest, I can totally see why. It’s all about sharing random, authentic pics without having to spend time and energy making them look beautiful. In fact, my 19-year-old tells me that the uglier and weirder the photo, the better! How refreshing!!! 

How Does It Work? 

Once you’ve signed up, the app will send all users a notification at a random time throughout the day that it’s ‘time to BeReal’. As soon as the user opens the app to share a pic, they have just 2 minutes to take a picture of whatever they’re doing at that particular moment whether they’re on the bus, at the gym or chilling at home in trackies. The app will take 2 pictures using the front and back cameras so that your followers can see what you look like and where you are. 

Now, if you don’t manage to post in 2 minutes, you’re officially late and your friends will know. In fact, there’s a small amount of shame for being tardy – as if on some level you’re not committed to being authentic. But don’t let this worry you too much – we can’t wait around all day awaiting the notification to post! 

When you have uploaded your daily snap, your friends can comment, respond to your pic with ‘RealMojis’ and even see where you are in the world with the map feature. Users can also choose to upload their pics to the public feed where other users can leave “RealMoji’ reactions but no comments. But in order to access either the public feed or your friends’ photos, users will need to take their own picture too. 

Now for my favourite parts of this app – this app has NO filters, NO option to ‘like’ anything, NO follower counts and NO private messaging!! How liberating!!  

Is It Safe? 

Like all social media platforms, there are a few risks however with a bit of strategy and a few smarts, users should be able to have a safe and positive experience. And when compared to platforms where follower counts and likes are public, influencers dominate and comments are allowed, BeReal is definitely a great choice.  

Here are my top tips to keep the experience safe and positive: 

1. Disable Your Location To Avoid Being ‘Discoverable’ 

Before you share your pics, ensure you disable your location to avoid the app sharing your exact location on the map. You don’t want an ill-intentioned follower knowing your exact whereabouts! 

2. Think (Quickly) Before You Post 

The very brief 2-minute posting window may result in rushed decisions about what to post and potentially oversharing of personal information. So, ensure you (and your kids) know not to share anything that can identify their location, any identifiable numbers such as passports or licences or, their computer screens that may display confidential information.  

3. Don’t Feel Pressures to Post If You Can’t  

Accept that there will be times when you just can’t post within the 2-minute time frame.  You may be driving, sleeping or doing something far more important. You can absolutely still post late. 

4. Know How To Report Bad Behaviour 

If you see a post that is inappropriate, then report it immediately. It’s an investment in keeping the BeReal community as safe as possible. Simply tap the three dots at the top right of the post. A report button should appear. You will then have the option to flag the post as undesirable or inappropriate. 

5. Be Aware of the Comparison Trap!  

Like all social media platforms, users may compare their posts with others. They may think their lives are boring and predictable, particularly if their friends are doing more exciting things. If a young person is prone to anxiety or low mood, this may not be helpful. As a parent, reminding your kids that perception is not reality, and that one photo does not define a person may be required. But if it all gets too much, a digital detox might be just the thing!  

So, if your kids have embraced BeReal then your homework is pretty easy – join up too! It’s impossible to understand your kids’ online world if you don’t take some time to step inside it. And for what it’s worth – I think you’ll really like this one. The fact that there is no public like count, follower tally, filters or private messaging makes the Mama Bear in me very happy!! 

The post BeReal – The Newest Kid On The Social Media Block appeared first on McAfee Blog.

How To Help Your Family Protect Their Online Data

By Alex Merton-McCann

Whether you’re standing around the water cooler at work, waiting for your kids at the school gate or sitting around the dinner table, data breaches are without doubt the hot topic of conversation. In late September, we were all shaken when news of the biggest Australian data breach to date broke – a record 10 million Optus customers had their details stolen. But unfortunately, the data breach stories have continued with Medibank, Energy Australia, and, most recently, Woolworths also reporting that private customer data had been stolen. 

Inevitably, many of us are feeling vulnerable worrying that our private identifying information (and our family’s) such as our Medicare and Drivers Licence details have potentially been stolen. We’ve all read the stories about victims of identity theft and are, rightly concerned, that it could happen to us. So, if you’re unsure as to what to do next – don’t worry – I’ve got you! In fact – I’m going to give you two action plans. The first is for those who have been personally affected by a data breach (or consider it highly likely they were affected) and the second, is a long-term plan to help you protect yourself and your family’s data online. 

What To Do If You’ve Been Affected By A Data Breach 

If you or a family member has been contacted by a company and informed that your private details have been compromised, then you need to caffeine up and bring your entire focus to this situation. And if you’re still awaiting the call but you’re thinking it’s likely you’re affected, then my advice is to assume you are. It never hurts to be too cautious when you’re dealing with a potential identity theft situation. So, here’s your plan: 

  1. If you think you’ve been affected, contact the company directly. Hopefully they can confirm whether you’re affected and identify what information was stolen eg drivers licence, birthdate, address, Medicare details. 
  2. If your drivers licence, passport or Medicare details have been stolen, then you are able to apply for new documents. You may need to apply for a Commonwealth Victim’s Certificate first. Do this as soon as possible. 
  3. Contact your bank and credit card providers and inform them that you have been the victim of a data breach and ask them to monitor accounts for suspicious activity. Also ask them to put additional verification methods in place, particularly for over the phone authentication. You may also want to do this for your superannuation accounts, MyGov and Centrelink accounts too. 
  4. Change your passwords for affected accounts immediately.  
  5. Do not click on links in text messages or emails claiming to be from the company that was affected by the data breach. If you are unsure, contact the company directly to verify the communication. 
  6. Monitor your bank accounts daily for suspicious or any unexpected activity. Also check your telephone and utilities accounts. Contact your bank or provider if you notice anything that looks a little suspect. 

What To Do To Ensure Your Online Data Is As Secure As Possible 

So, now it’s time to think long term. We all know prevention is key. So, what can we do to protect ourselves to minimise the risk of becoming a victim of identity theft (if and when) the next data breach occurs? Here’s your plan: 

1. Refine Your Password Strategy 

As we all know, it’s often the simplest things that can have the biggest impact. Ensuring you have a different but super complex password or passphrase for each of your online accounts is one of the best things you can do to protect yourself online. I appreciate that this may take a lot of work to implement but it’s so worth it. And here’s why – if you’re the victim of a data breach and your login details are stolen then you could be in a world of pain if you have just one password for all your accounts. Because within seconds of stealing your details, a hacker could potentially access your bank accounts, credit card accounts and online shopping sites where your credit card is saved – you get the picture! You see why it makes such sense! If it all feels a little overwhelming, why not use a password manager? Password managers can create and remember passwords that no human could even think of – genius! 

2. Use Multi-Factor Authentication When It’s Offered – Always! 

In summary, Multi-Factor Authentication (MFA) or 2 Factor Authentication (2FA) makes a hacker’s life a lot harder. In short, it requires the user to provide two or more verification factors to gain access to an account or app. This might be a text, email or even a code generated by an authentication app. So, even if a hacker has your password and username, if they can’t access the last piece of the puzzle, then you’re safe!!! 

3. Invest in A Top Tier Identity, Security and Protection Solution  

McAfee has just released a super-duper solution to help Aussies protect themselves online. McAfee+ is an all-in-one privacy, identity and device protection solution. Not only does it feature identity monitoring and a password manager but also an unlimited VPN, a file shredder, a protection score and parental controls. And the Rolls Royce version called McAfee+ Advanced, also offers subscribers additional identity protections including access to licensed restoration experts who can help you repair your identity and credit. It also gives subscribers access to lost wallet protection which help you cancel and replace your ID, credit cards if they are lost or stolen. 

4. Do A Little Cyber-Hygiene!  

Limiting your exposure online will also reduce the chance of being affected by a data breach. So, take some time to delete accounts you no longer use. Perhaps you had a side hustle on eBay a few years back but hadn’t bothered to close your accounts – well, now is the time. Close down those old eBay (and PayPal) accounts and any other accounts or subscriptions that you no longer use. 

And next time you purchase something from a new website, consider conducting your transaction as a guest only and not creating an account on their website. If there’s no benefit beyond saving a minute or two when you check out, why store your credit card number, address, and other identifying info on a website that may eventually be breached? 

If there is ever a time to take the management of your online data seriously, it’s now. Assuming that you won’t be a victim of a data breach and that ‘things like that don’t happen to you’ just doesn’t cut it. So, be proactive: sort out your passwords, turn on 2-factor authentication and practice some good quality cyber hygiene! And do yourself a favour and invest in some top-notch privacy and identity protection program like McAfee+ so you can continue living your best life online!  

The post How To Help Your Family Protect Their Online Data appeared first on McAfee Blog.

How Cyberbullying Looks In Australia in 2022

By Alex Merton-McCann

There’s no doubt that cyber bullying ranks towards the top of most parents ‘worry list’. As a mum of 4, I can tell you it always came in my top five, usually alongside driving, drugs, cigarettes and alcohol! But when McAfee research in May revealed that Aussie kids experience the 2nd highest rate of cyberbullying out of the 10 countries interviewed, my heart skipped a beat. Clearly cyberbullying is a big problem for Aussie kids. Bigger than I had previously thought. But many of us parents had so many more questions: what can it look like? where does it happen? and could my child be a perpetrator? 

So, as an ally of connected families, McAfee set out to answer these questions so undertook more research through a detailed 10-country online questionnaire to 11,687 parents and their children in June. And the answers were quite revealing… 

What is Cyberbullying? 

Before we get into the results, let’s clarify what cyberbullying means. There is often a lot of confusion because let’s be honest, different kids have different tolerances, standards and cultural lenses for what is and isn’t acceptable behaviour. The definition of cyberbullying used in McAfee’s report was based on the definition by StopBullying.Gov:   

Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.  

McAfee’s definition was then expanded to include specific acts of cyberbullying, such as: 

  • flaming – online arguments that can include personal attacks 
  • outing – disclosing someone’s sexual orientation without their consent  
  • trolling – intentionally trying to instigate a conflict through antagonistic messages 
  • doxing – publishing private or identifying information without someone’s consent  

Along with other acts, including:  

  • name calling  
  • spreading false rumours  
  • sending explicit images or messages  
  • cyberstalking, harassment, and physical threats  
  • exclusion from group chats and conversation 

What Is The Most Common Form of Cyberbullying for Aussie Kids? 

Even though racially motivated cyberbullying is on the rise, name-calling is the most common form of cyberbullying with 40% of kids globally reporting that they have been on the receiving end of it. Interestingly, in Australia, our kids receive this style of bullying more frequently, with 49% of Aussie kids affected.  

Exclusion from group chats and conversations is the 2nd most commonly reported form of cyberbullying with 36% of kids globally experiencing it. In Australia, this is higher at 42%. 

The spreading of false rumours rounds out the top three forms and was reported by 28% of children globally. Curiously, Aussie kids don’t seem to use this form just as commonly with just 24% affected. Japan stands out as the leader in this reported form of cyberbullying at 44% followed by Germany at 35% and India at 39%. 

1 in 8 Aussie kids reports receiving extreme cyberbullying threats eg stalking, harassment and physical threats online. This is in line with the global average however in India and the US, more young people are affected with 1 in 5 reporting this behaviour. 

Where Is Cyberbullying Taking Place? 

It’s All About Social Media 

It’s no surprise that the bulk of cyberbullying is happening on social media with 32% of kids affected globally. Group chats come in as the 2nd most commonplace with 24% of kids involved followed by online gaming being an issue for 22% of kids surveyed. 21% of kids experienced cyberbullying on websites and forums and 19% identified that they experienced cyberbullying via text messages.  

Globally, Facebook is the social media site where cyberbullying is most likely to occur. 53% of children report witnessing it and 50% report experiencing it. This is followed by Instagram (40% witnessing and 30% experiencing), YouTube, TikTok and then Twitter. 

Overall, Aussie kids appear to experience less cyberbullying on social media with just 47% witnessing it on Facebook and 37% experiencing it. Our kids also report lower levels on Instagram as well with 34% witnessing and 30% experiencing.  

Snapchat Is a Cyberbullying Hot Bed for Aussie Kids 

It appears that Snapchat is unfortunately where a lot of undesirable behaviour happens for our Aussie kids with 34% reporting that they have been affected on this platform – a huge 10% above the international average and the highest of any country included in the survey. 

Who’s Doing The Bullying? 

Most Cyberbullying Comes From Someone Known To The Victim 

I’m sure it’s not a surprise to many parents that most cyberbullying comes from someone known to the victim. In fact, 57% of kids worldwide confirmed this with just 45% nominating that the cyberbullying they received had been initiated by a stranger. And Aussie kids’ experiences reflect the global norm with 56% expressing that they also knew the perpetrator but only 36% experienced cyberbullying from a stranger. Interestingly, only India, reported more cyberbullying at the hands of strangers (70%) than by someone the child knows (66%). 

Most Kids Don’t Think They’ve Ever Been Cyberbullied But The Results Show Otherwise 

Globally, 81% of all children surveyed stated that they had never cyberbullied anyone while just 19% admitted that they had. But when questioned further, it became apparent that there may be some disconnect. In fact, when asked about specific cyberbullying behaviours, more than half of children worldwide (53%) admitted to committing one or more types of cyberbullying —perhaps indicating that their definition of cyberbullying differs from the clinically accepted definition. The most common acts that they admitted to included making a joke at someone else’s expense (22%), name-calling (18%) and excluding someone from a chat or conversation (15%).  

Are Aussie Kids and Parents Worried? 

It appears that our kids are calmer about the state of cyberbullying that their peers worldwide. Only 46% of our kids reported they were more concerned about being cyberbullied now than last year, compared to a 59% average worldwide. Aussie children said they are among the least concerned children in the world, alongside Canada at 44%, the U.K. at 43%, and Germany at 38%. 

And Aussie parents also appear calmer than parents from other countries with only 61% nominating they were more concerned about their child being cyberbullied today versus last year, compared to the 72% international average.  Australian parents also showed the least level of worry that their child may be a cyberbully. Only 41% said that they worried this was more likely this year than last, compared to 56% of parents elsewhere. 

Now, this could be because the online learning and tech-heavy phase of the pandemic is, thankfully, over and we are not as focussed on technology-related issues. Or perhaps it’s because we really are a nation of ‘laid-back’ types! The jury is still out… 

What Do We Do About It? 

We all know that it’s impossible to fix a problem if you don’t truly understand it. So, while these statistics might be a little overwhelming, please soak them in. Appreciating the complexities of this problem and digesting how cyberbullying can look and impact our kids is essential. Now, as first-generation digital parents, it may take us a little longer to wrap our heads around it and that’s ok. The most important thing is that we commit to understanding the problem so that we are in the best position possible to support and guide our kids. 

In my next blog post, I will be sharing more detailed strategies that will help you minimise the risk of your child becoming a victim of cyberbullying. I will also include advice on what to do if your child is affected by cyberbullying plus what to do if your child is in fact a cyberbully. 

‘Till next time. 

Stay Safe Online 

Alex  

The post How Cyberbullying Looks In Australia in 2022 appeared first on McAfee Blog.

How Do Hackers Hack Phones and How Can I Prevent It?

By McAfee

How do hackers hack phones? Several ways. Just as there are several ways you can prevent it from happening to you. 

The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves.  

However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first taking a look at some of the more common attacks.  

Types of Smartphone Hacks and Attacks 

Hacking software 

Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 

Some possible signs of hacking software on your phone include: 

  • A battery that drains way too quickly. 
  • Your phone runs a little sluggish or gets hot. 
  • Apps quit suddenly or your phone shuts off and turns back on. 
  • You see unrecognized data, text, or other charges on your bill.   

In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass along your personal information into the hands of hackers—all of which can lead to some of the symptoms listed above. 

Phishing attacks 

These are a classic form of attack. In fact, hackers have leveled them at our computers for years now too. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. And these attacks take many forms, like emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over that info or that install malware to wreak havoc on your device or likewise steal information. Learning how to spot a phishing attack is one way to keep yourself from falling victim to one. 

Bluetooth hacking 

Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they can possibly access your data and info, yet that data and info must be downloaded while the phone is within range. As you probably gathered, this is a more sophisticated attack given the effort and technology involved. 

SIM card swapping 

In August of 2019, the CEO of Twitter had his SIM card hacked by SIM card swapping scam. SIM card swapping occurs when a hacker contacts your phone provider, pretends to be you, and then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card will be deactivated, and your phone number will be effectively stolen. This means the hacker has taken control of your phone calls, messages, and so forth. This method of hacking requires the seemingly not-so-easy task of impersonating someone else, yet clearly, it happened to the CEO of a major tech company. Protecting your personal info and identity online can help prevent hackers from impersonating you to pull off this and other crimes.  

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you a first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.

What You Do Now To Protect Your Child From Cyberbullying

By Alex Merton-McCann

I can’t tell you how many times over my 25 years of parenting that I’ve just wanted to wrap my boys in cotton wool and protect them from all the tricky stuff that life can throw our way. But unfortunately, that’s never been an option. Whether it’s been friendship issues in the playground, dramas on a messaging app or dealing with broken hearts, it can be really hard watching your kids experience hardship. 

Get Ahead Of The Problem! 

But one thing I have learnt from years of mothering is that if you spend some time getting ahead of a potentially challenging situation then you’ve got a much better chance of minimising it. Or better still preventing it – and this absolutely applies to cyberbullying. 

Is Cyberbullying A Big Problem for Aussie Kids? 

In early 2022, McAfee interviewed over 15,000 parents and 12,000 children worldwide with the goal of finding out how families both connect and protect themselves online. And what they found was astounding: Aussie kids reported the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. American children reported the highest rate. The average for all countries was 17%. Check out my post here with all the details.  

So, to dig deeper into this issue of cyberbullying, McAfee commissioned additional research in August this year to better understand what cyberbullying looks like, where it happens and who the perpetrators are. And the biggest takeaways for Aussie kids: 

  • Name calling is the most common form of cyberbullying 
  • Most cyberbullying happens on social media 
  • Aussie kids have the highest rate of cyberbullying on Snapchat 
  • 56% of Aussie kids know the perpetrator 

You can check out my post here with all the details.  

How To Avoid Your Kids Becoming a Statistic 

So, if you need to grab a cuppa and digest all this, I don’t blame you! It’s a lot. But, as mentioned before, I honestly believe that if we get ahead of the challenges, we have a greater chance of minimising the fall out. So, without further ado – here is my advice on what you can do NOW to minimise the chance of your kids being involved in cyberbullying – either as the victim or the perpetrator. 

1. Talk About Online Respect and Kindness As Soon As They Start Using Devices 

As soon as your kids move on from just watching movies and playing games on their devices, you need to talk about the importance of ‘being nice’ online. A more natural way around this is to extend your parenting advice to include the online world too. For example:  

  • ‘Remember how important it is to be kind to everyone when you are in the playground at kindy – as well as when you are online.’  
  • ‘Always say please and thank you – to your friends in-person and online too.’ 

And don’t forget the importance of role-modelling this too! 

2. Check Your Family Communication Culture 

One of the best things you can do is to create a family culture where honest and genuine two-way communication is a feature of family life. If your kids know they can confide in you, that nothing is off-limits and that you won’t overreact – then they are more likely to open-up about a problem before it becomes overwhelming and ‘unsolvable’. 

3. Understand Your Child’s World 

Parents who have a comprehensive understanding of their child’s life will be better able to detect when things aren’t going well. Knowing who your kid’s friends are, who they ‘sit with’ at lunchtime, their favourite music and their boyfriend or girlfriend needs to be a big priority. I also encourage parents to establish relationships with teachers or mentors at school so they can keep their ‘ear to the ground’. When a child’s behaviour and interests change, it can often mean that all isn’t well and that some detective work is required! 

4. Ensure Your Kids Understand What Bullying Is 

Cyberbullying can have a variety of definitions which can often cause confusion. In McAfee’s research, they used the definition by StopBullying.Gov: 

Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.  

McAfee’s definition was then expanded to include specific acts of cyberbullying, such as: 

  • flaming – online arguments that can include personal attacks 
  • outing – disclosing someone’s sexual orientation without their consent  
  • trolling – intentionally trying to instigate a conflict through antagonistic messages 
  • doxing – publishing private or identifying information without someone’s consent  

Along with other acts, including:  

  • name calling  
  • spreading false rumours  
  • sending explicit images or messages  
  • cyberstalking, harassment, and physical threats  
  • exclusion from group chats and conversation 

Now, I appreciate that reading your children several minutes of definitions may not be very helpful. So, instead, keep it simple and amend the above to make it age appropriate for your kids. You may choose to say that it is when someone is being mean online, if your kids are very young. But if you have tweens in the house then I think more details would be important. The goal here is for them to understand at what point they shouldn’t accept bad behaviour online.  

5. Give Them An Action Plan For When They Experience Bad Behaviour Online  

As soon as your kids are actively engaged with others online, they need to have an action plan in case things go awry – probably around 6-7 years of age. In fact, I consider this to be a golden time in parenting – a time when your kids are receptive to your advice and often keen to please. So, this is when you need to help them establish good practices and habits that will hold them in good stead. This is what I would instil: 

  • If someone makes you feel upset when you are online, you need to tell a trusted adult 
  • Save a copy of the interaction, perhaps take a screenshot. Ensure they know how to do this. 
  • Block the sender or delete them from your contacts. 
  • Report the behaviour to the school, the police or the eSafety Commissioner’s Office, if necessary 

Now, of course not all bad behaviour online will be defined as cyberbullying – remember we all see the world through different lenses. However, what’s important here is that your kids ask for help when they experience something that makes them feel uncomfortable. And while we all hope that it is unlikely that you will need to escalate any interactions to the police or the eSafety Commissioner, knowing what the course of action is in case things get out of hand is essential.  

6. Make Empathy A Priority  

There is so much research on the connection between the lack of empathy and bullying behaviours. In her book Unselfie, Parenting expert Michelle Borba explains that we are in the midst of an ‘empathy crisis’ which is contributing to bullying behaviour. She believes teens today are far less empathetic than they were 30 years ago. Teaching your kids to ‘walk in someone’s else’s shoes’, consider how others feel and have a focus on compassion will go a long way to developing an empathetic lens. You can read more about helping develop empathy in your child here.  

There is no doubt that cyberbullying is one of the biggest parenting challenges of our generation and, unfortunately, it isn’t going to disappear anytime soon. So, get ahead of the problem – teach your kids about kindness from a young age, create an open family communication culture, make empathy a priority in your family and give them an action plan in case things get tricky online. But most importantly, always listen to your gut. If you think things aren’t right with your kids – if they don’t want to go to school, seem emotional after using their devices or their behaviour suddenly changes, then do some digging. My gut has never let me down!     

Take care 

Alex  

The post What You Do Now To Protect Your Child From Cyberbullying appeared first on McAfee Blog.

Deadly Digital Dares: The Blackout Challenge on TikTok

By Toni Birdsong

The social network TikTok is chockfull of interesting, fun, laugh-out-loud videos shared by creators worldwide. Kids, as well as parents, can easily spend hours glued to the platform. But as with most popular platforms, the fun can eventually turn dark, even deadly, when viral challenges make their rounds.  

The latest viral challenge, the “blackout challenge,” first became popular online in 2008 and made its unfortunate comeback in 2021. Before this second round, the CDC attributed nearly 80 deaths to the dangerous online game. In the past month, authorities are attributing the tragic, high-profile deaths of Archie Battersbee, 12, and Leon Brown, 14 to the challenge. 

What is it? 

The blackout challenge is a choking game that involves intentionally trying to choke oneself or another to obtain a brief euphoric state or “high.” Death or serious injury can result if strangulation is prolonged. Those doing the challenge do it privately or broadcast their attempt to friends or followers. The CDC also found that most deaths occurred when a child engaged in the choking game alone and that most parents were unaware of the game before their child’s death.

What’s the appeal? 

It’s easy to look at a challenge like this and dismiss it thinking your child would never be involved in such a dangerous game. However, in a recent post from HealthyChildren.org on why kids participate in online dares, pediatricians point to the reality that the teen brain is still developing. The part of the brain that processes rational thought, the prefrontal cortex, is not fully developed until a person’s mid-20s. This physiological reality means teens are naturally impulsive and can do things without stopping to consider the consequences.  

Another lure that entices teens is that social media’s fast-moving, impulsive environment rewards outrageous behavior—the more outrageous the content, the bigger the bragging rights. The fear of losing out (FOMO is natural for teens. 

Signs to look for 

According to the CDC, signs that a child may be engaging in the blackout challenge include: 

  • They may talk about the game or use alternate terms such as “pass–out
    game” “choking game,” or “space monkey.” 
  • They may have bloodshot eyes 
  • You may see marks on their neck 
  • They might have severe headaches 
  • They could show signs of disorientation after spending time alone 
  • You might notice the presence of ropes, scarves, or belts tied to furniture or doorknobs 
  • They may have unexplained items like dog leashes, choke collars, or bungee cords in their room. 

5 talking points for families

  1. Dig in and discuss hard stuff. Set time aside to talk about the viral challenges your child may or may not notice online. Discuss the dangers, the physiology of being impulsive, and how social network communities inherently reward reckless behavior with likes and shares.  
  2. Make the consequences personal. Do your homework. Pull up the relevant headlines and discuss the implications of the blackout challenge (and others), such as lack of oxygen to the brain, seizures, long-term complications, and death.  
  3. Talk about digital peer pressure. Coach your kids through the dangers they encounter online they may take for granted. Ask them how they feel when they see someone doing dangerous things online and ways to avoid or discourage it. Are your kids rallying around the challenges or sharing the content? Do they try to be funny to get attention online?  
  4. Establish ground rules. As tragic as these challenges are, they allow parents to pause and refresh family ground rules for online behavior and media use. Your kids have changed over time, as have their online communities, and interests. Design ground rules and media use expectations to help shape a safe, balanced digital life that reflects their current online activity. 
  5. Add extra protection. We add security systems to our homes for additional protection from outside threats, so too, it’s wise to add security to our family devices to encourage content filtering, monitoring, and time limits.  

Viral challenges will continue to emerge and shock us. There’s no way to anticipate them or control them. However, staying informed about dangerous online trends and keeping the lines of communication with your child open and honest is a big step toward equipping them to live a safe, balanced digital life.  

The post Deadly Digital Dares: The Blackout Challenge on TikTok appeared first on McAfee Blog.

Back-to-School: Balancing Social Media & Mental Health

By Toni Birdsong

Wouldn’t it be nice if, along with grades for English, Science, and Algebra this year, our child’s report card included quarterly feedback on their mental health?  

Recently, actor Tom Holland of Spider-Man fame reported on his mental health publicly by deleting several of his social media accounts. The actor stated that his social media accounts had become “detrimental” to his mental state and that he “spirals” when he reads things about himself online. He used words like “overstimulating” and “overwhelming.”  

And parents were likely “overjoyed” giving cyber high fives all around with Holland’s transparency in talking so publicly about social media’s link to mental health. Because if you are a parent you know. 

As we head into a new school year with high hopes in tow, Holland’s decision also challenges us to pay closer attention to how social media could potentially impact our kids’ mental health.   

A few questions for families to consider: 

  • Have we (really) talked about the mental health risks connected to social media (cyberbullying, body image issues, digital drama, tech addiction, fake news, and FOMO)?  
  • What social media safety topics do we need to refresh (based on age)? 
  • Have we put the right digital safeguards in place to minimize mental health risks? 
  • How much time online is appropriate for my child’s age and maturity level? 
  • Are my child’s mood changes age-appropriate, or is it something more? 
  • Has my child’s appearance, attitude, health, or grades changed?  
  • Does my child feel supported and know where to turn for help? (Am I sure of that, or am I making assumptions?) 

Every child’s maturity and cognitive ability to handle online challenges will differ, so a one-size-fits-all digital wellbeing plan isn’t likely to work. Here are a few insights and tips that may be helpful as you shape the method that works for your family.  

Explore healthy social media limits. 

  1. Explore time limits. Research continues to find that reducing social media use directly reduces loneliness, depression, and anxiety. Most every child needs help with balance, especially at the start of a new school year when a new routine is in play. Pay attention to your child’s social media use and consider establishing time limits if needed. Be sure to include your child in the conversation. Ask them to define what a healthy digital balance means to them and how to tie (or untie) behaviors to those goals 
  2. Pay attention to friend groups. As a parent, you’ve got a million things to pay attention to, but few things are more important than the people your child consistently spends time with on and offline. This circle of influence is powerful and can change online constantly. 
  3. Make your parent-child relationship a priority. Not all signs of emotional distress will be visible; some will be subtle or intentionally hidden by your child. That’s why it’s so important to take the time to connect, listen, and truly understand how your child is doing.
  4. Practice digital health. Digital, mental, and physical health are intertwined. Show your child what balanced and healthy digital habits look like. These include online health in conflict management, wise posting and commenting, and time limits. Offline, this includes modeling healthy physical habits such as exercising, meditation, and deep breathing, building healthy face-to-face relationships, and getting enough sleep.
  5. Know the signs. Consider looking more closely into how your child’s online activities might impact them emotionally. Be aware of shifts in behavior, grades, and sleeping patterns. Know the signs that they may be experiencing online bullying.   
  6. Layer Up Your Power. Consider technology your parenting partner to help reduce the mental health risks your child may encounter online. Parental controls on family devices can help you monitor their wellbeing and set time limits.
  7. Proceed with care. If you know your child is having challenges online, it’s important not to overreact and restrict device use altogether. Kids need peer connection, and online is where they tend to connect the most (like it or not, agree or not). Consider ways to help them balance their time online. Discuss the pros and cons of their favorite apps before making drastic changes.   
  8. Ask for help. Talk with your kids daily, and if you believe they need additional help beyond your scope of knowledge, be prepared to find resources to help. If you or a family member is in immediate crisis, visit the emergency room or call National Suicide Prevention Lifeline at (800) 273-8255. 

Any way you slice it, many unknowns come with every new school year, especially if you have tweens or teens. Social media adds a layer of complexity to those unknowns. However, with some forethought and follow-through, you can navigate those risks one day at a time.  

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A Parent’s Guide To The Metaverse – Part Two

By Alex Merton-McCann

Welcome back to part 2 of my Metaverse series. If you are after tips and strategies to help your kids navigate the Metaverse safely then you’re in the right place. In this post I’ll share with you how your kids are likely already accessing the Metaverse, the benefits plus how to ensure they have a safe and positive experience. Now, if you’d like a refresher on exactly what the Metaverse is before we get underway, then check out part one here. 

How Many Kids Are Using The Metaverse? 

If your kids have played Roblox, Fortnite or Minecraft then they have already taken the step into this new virtual frontier. Yes, it’s that easy! But how many kids are playing on these platforms?  

So, if you’ve got a couple of kids, tweens or teens in your house, then chances are they have probably already had a Metaverse experience! Or, if not yet, then it won’t be long… 

Is There Any Difference Between Video Games And The Metaverse? 

There are actually a lot of similarities between online video games and the Metaverse including the use of avatars and the availability of items to purchase eg a horse in a game or an NFT (non-fungible token) in the Metaverse. However, the biggest difference is that the Metaverse is not just about gaming – it is so much more. In the Metaverse, there are no limitations to the number of participants nor on the type of activity – you can attend meetings, concerts, socialise without the gaming aspect, even undertake study! 

What Are The Benefits Of The Metaverse For Our Kids? 

There are so many good things about the Metaverse for our kids, particularly from an educational perspective. As a mum of 4, I am really excited at the possibilities the Metaverse will offer our kids. Imagine being able to experience a country in virtual reality – walk around, see the sights, its geographical features. I have no doubt that would enthuse even the most reluctant learners. And a recent US study confirmed this. It found that taking students on a Virtual Reality field trip to Greenland to learn about climate change resulted in higher interest, enjoyment and retention than students who simply watched a traditional 2-D video. How good! 

Taking care of my family’s mental health has always been a huge focus of my parenting approach and I am really excited at the great options the Metaverse can offer in the area. As a family, we’ve spent multiple hours using apps like Calm and Headspace to help us meditate and practice mindfulness. But the thought of being able to don a VR headset and be transported to the actual rainforest or the roaring fire that I often listen to, is even more appealing! One of the best parts of the VR experience is that it completely blocks out the ‘real world’ which would make it easier to stay in the flow. Very appealing! 

And while we’re talking benefits, let’s not gloss over the potential role the Metaverse can play in fostering empathy and promoting understanding between communities. There is a growing group of digital creators who are designing Metaverse experiences to do this using Virtual Reality. Homeless Realities is a project from the University of Southern California (USC) where students use virtual reality to tell stories, usually of marginalized communities that have been overlooked by traditional journalism. So powerful! 

How Do We Keep Our Kids Safe? 

As parents, it’s essential that we add the Metaverse to our list of things to get our head around so we can keep our kids safe. Here are my top tips: 

1. Commit To Understanding How It All Works 

While I very much appreciate you reading this post, it’s important that you take action and get involved – particularly if your kids are already. If your kids are using Minecraft, Fortnite or Roblox – sign up and understand yourself how it all works. If your kids have a VR headset and you’re not sure how it works – ask them for a turn and a lesson. Only by experiencing it for yourself, will you truly understand the attraction but also the pitfalls and risks.   

2. Direct Your Kids To Age Appropriate Platforms 

As the Metaverse is still evolving and very much a work in progress, there are very minimal protections in place for users. However, the 3 platforms that tend to attract younger players (Roblox, Minecraft and Fortnite) all have parental control features. So, please direct them here – if you can – as you’ll be able to have more control over their online safety. 

Minecraft and Fortnite allow parents to disable chat functions which means your kids can’t communicate with people they don’t know. Roblox will automatically apply certain safety settings depending on the age group of their account. But regardless of what their platform of choice is, always protect your credit card details!! I know Fortnite will only allow kids to make ‘in game’ purchases if these supply credit card details in the checkout. 

3. Make Online Safety Part Of Your Family’s Dialogue 

If your kids are older, it’s likely, you’ll have far less say over where they spend their time in the Metaverse so that’s when your kids will need to rely on their cyber safety skills to help them make safe decisions. Now, don’t assume that your child’s school has ticked the cyber safety box and it’s all been taken care of. Cybersafety needs to be weaved into your family’s dialogue and spoken about regularly. Even from the age of 5, your kids should know that they shouldn’t talk to strangers online or offline, if they see something that makes them upset online then they need to talk to a parent asap and, that they should never share their name or anything that could identify them online.  

The goal of this is to make safe online behaviour part of their routine so that when they are faced with a challenging situation anywhere online, they automatically know how to respond. And of course, as kids get older, the advice becomes appropriate to their age. 

4. Don’t Forget About Physical Safety Too 

Most kids are busting to get access to a VR headset but please take some time to do your research to work out which headsets are more suitable for your kids and your lounge room! There are 2 basic types: some that require a ‘tethered’ connection to a PC or standalone models with built-in computing power. The tethered headsets have traditionally delivered a more immersive user experience due to the extra computational power the PC provides however experts predict it won’t be long before standalone headsets are just as good. The biggest selling VR headset, Occulus Quest 2, can in fact connect wirelessly to your PC with the option to connect via a cable in case the game or experience needs extra oomph! 

Regardless of which type you choose, it’s important that there is a safe play area in which to use the headset. VR headsets completely removes any visual of the real world so please remove special vases and keepsakes and ensure the dog isn’t roaming around. 

‘Cybersickness’ aka motion sickness can be a real issue for some VR users. When you don the headset and are immersed in a different time and space, your body can get very confused. If your brain thinks you are moving (based on what you are seeing through the headset) but in fact you’re standing still, it creates a disconnect that causes enough confusion to make you feel nauseous. If this happens to your kids, consider reducing the time they spend with the headset, having fewer but smaller sessions to get your ‘VR legs’ and checking the VR headset is being worn correctly. 

So, it’s over to you now parents: it’s time to get involved and understand this Metaverse once and for all. Always start with the games and experiences your kids spend their time on but when you’re ready, make sure you check out some of the more adult places such as Decentraland or The Sandbox. Who knows, you might just become a virtual real estate tycoon or set up a business that becomes quite the side hustle! The sky is the limit in the Metaverse! 

Till next time! 

Alex  

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Kicking Off a New School Year with New Online Habits

By Toni Birdsong

Most every parent loves a new school year. Most likely because the beloved milestone offers us a clean slate and a chance to do things better, shape new habits, and close those digital safety gaps.

The hope that fuels change is a powerful thing. However, if you want to ensure your new habits stick, there’s some science you might consider. Psychologists suggest that to make a new change permanent, you should start with smaller, micro-size choices that will lead to sustainable patterns and habits. Micro habits allow you to take safe steps that are too small to fail but effective enough to generate long-term change. 

Committing to Micro-Habits 

Breaking down the task online safety into bite-sized pieces is a great approach for parents eager to put better habits into play this year. Establishing new ground rules doesn’t have to include restrictions, tantrums, or tears. You can start small, commit to work together, and build your new habits over time. 

So often in this blog we offer a combination of practical digital tips proven to work such as robust password protocols, privacy settings, parental controls, smart phone protection, and social network/app safety.  

Today, however, we will flip that approach and give you some foundations that will no doubt support and amplify your family’s daily online safety efforts. Ready? Here we go! 

5 Foundations of Healthy Family Tech Habits 

1. Put connection first.

We’re all connected 24/7 but to what? Equipping kids to make wise decisions online begins with intentional, face-to-face connection at home with a parent or caregiver. When the parent-child relationship is strong, trust grows, and conversation flows. If and when a challenge arises, your child is more likely to turn to you.  

Micro-habit: If your family doesn’t eat dinner together, start with one night a week (stay consistent with the day). Make the dinner table a no-phone zone and spend that time together listening and connecting. Build from there.  

 

2. Step into their world. 

The new school year is a chance to get more involved with your child’s day-to-day communities (on and offline), including their teachers, friend groups, or hobbies. If you’ve been on the sidelines in the past, taking a few steps into their world can give you an exceptional understanding of their online life. Knowing where they go and who they know online has never been more critical, as outlined in our recent Connected Family Report. 

Micro-habit: Does your child have a favorite app? Download it, look around, and understand the culture.  

3. Prioritize sleep. 

Summer—coupled with extra time online (often unmonitored)—can wreak havoc on a child’s sleep patterns, which, in turn, wreaks havoc on a family. If you have a tween or teen, ensuring they get the required hours of sleep is a significant way to keep them safe online. Think about it. Fatigue can impair judgment, increase anxiety, impact grades, and magnify moodiness, putting a child’s physical and emotional wellbeing at risk online and off.  

Micro-habit: Think about setting a phone curfew that everyone agrees on. Giving your child input into the curfew makes it less of a restriction and more of a health or lifestyle shift. Remember, your child’s device is their lifeline to their peers so cutting them off isn’t a long-term solution.  

4. Monitor mental health. 

With kids spending so much time on apps like TikTok, Instagram, Snapchat, and YouTube, those platforms inevitably influence your child more than just about anyone. Be on the lookout for behavior changes in your child that may be connected to digital risks such as cyberbullying, sextortion, gaming addiction, inappropriate content, or connecting with strangers.

Micro-habit: Consider setting time limits that allow your child to enjoy their online hangouts without being consumed or overly influenced by the wrong voices. Apply limits in small blocks at first and grow from there.  

5. Aim for balance. 

Balancing your online life with face-to-face activities and relationships is a must for your child’s physical and emotional wellbeing. But sometimes, striving for that balance can feel overwhelming. Being too stringent can cause big plans to collapse, sending our behaviors in the opposite direction. Balance requires constant re-calibration and pausing to take those small bites. 

Micro-habit: Commit to one family outdoor activity together a month. Take a hike, learn to fish, take up tennis. Make the outings phone-free zones. Be consistent with your monthly micro-habit and build from there.  

It’s been proven that any change you attempt to make ignites a degree of friction. And prolonged friction can discourage your efforts to stick to new habits. Ignore that noise and keep moving forward. Stay the course parents because this is the year your best intentions take shape.   

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Smartphone Alternatives: Ease Your Way into Your Child’s First Phone

By McAfee

“But everyone else has one.” 

Those are familiar words to a parent, especially if you’re having the first smartphone conversation with your tween or pre-teen. In their mind, everyone else has a smartphone so they want a one too. But does “everyone” really have one? Well, your child isn’t wrong.  

Our recent global study found that 76% of children aged 10 to 14 reported using a smartphone or mobile device, with Brazil leading the way at 95% and the U.S. trailing the global average at 65%.   

Our figures show that younger children with smartphones and mobile devices make up a decisive majority of younger children overall. 

Of course, just because everyone else has smartphone doesn’t mean that it’s necessarily right for your child and your family. After all, with a smartphone comes access to a wide and practically unfettered world of access to the internet, apps, social media, instant messaging, texting, and gaming, all within nearly constant reach. Put plainly, some tweens and pre-teens simply aren’t ready for that just yet, whether in terms of their maturity, habits, or ability to care for and use a device like that responsibly. 

Yet from a parent’s standpoint, a first smartphone holds some major upsides. One of the top reasons parents give a child a smartphone is “to stay in touch,” and that’s understandable. There’s something reassuring knowing that your child is a call or text away—and that you can keep tabs on their whereabouts with GPS tracking. Likewise, it’s good to know that they can reach you easily too. Arguably, that may be a reason why some parents end up giving their children a smartphone a little sooner than they otherwise would.  

However, you don’t need a smartphone to do to text, track, and talk with your child. You have alternatives. 

Smartphone alternatives 

One way to think about the first smartphone is that it’s something you ease into. In other words, if the internet is a pool, your child should learn to navigate the shallows with some simpler devices before diving into the deep end with a smartphone.  

Introducing technology and internet usage in steps can build familiarity and confidence for them while giving you control. You can oversee their development, while establishing rules and expectations along the way. Then, when the time is right, they can indeed get their first smartphone. 

But how to go about that? 

It seems a lot of parents have had the same idea and device manufacturers have listened. They’ve come up with smartphone alternatives that give kids the chance to wade into the mobile internet, allowing them to get comfortable with device ownership and safety over time without making the direct leap to a fully featured smartphone. Let’s look at some of those options, along with a few other long-standing alternatives. 

GPS trackers for kids 

These small and ruggedly designed devices can clip to a belt loop, backpack, or simply fit in a pocket, giving you the ability to see your child’s location. In all, it’s quite like the “find my” functionality we have on our smartphones. When it comes to GPS trackers for kids, you’ll find a range of options and form factors, along with different features such as an S.O.S. button, “geofencing” that can send you an alert when your child enters or leaves a specific area (like home or school), and how often it sends an updated location (to regulate battery life).  

Whichever GPS tracker you select, make sure it’s designed specifically for children. So-called “smart tags” designed to locate things like missing keys and wallets are just that—trackers designed to locate things, not children. 

Smart watches for kids 

With GPS tracking and many other communication-friendly features for families, smart watches can give parents the reassurance they’re looking for while giving kids a cool piece of tech that they can enjoy. The field of options is wide, to say the least. Smart watches for kids can range anywhere from devices offered by mobile carriers like Verizon, T-Mobile, and Vodaphone to others from Apple, Explora, and Tick Talk. Because of that, you’ll want to do a bit of research to determine the right choice for you and your child.  

Typical features include restricted texting and calling, and you’ll find that some devices are more durable and more water resistant than others, while yet others have cameras and simple games. Along those lines, you can select a smart watch that has a setting for “school time” so that it doesn’t become a distraction in class. Also, you’ll want to look closely at battery life, as some appear to do a better job of holding a charge than others.  

Smartphones for kids 

Another relatively recent entry on the scene are smartphones designed specifically for children, which offer a great step toward full-blown smartphone ownership. These devices look, feel, and act like a smartphone, but without web browsing, app stores, and social media. Again, features will vary, yet there are ways kids can store and play music, stream it via Bluetooth to headphones or a speaker, and install apps that you approve of.  

Some are paired with a parental control app that allows you to introduce more and more features over time as your child as you see fit—and that can screen texts from non-approved contacts before they reach your child. Again, a purchase like this one calls for some research, yet names like Gabb wireless and the Pinwheel phone offer a starting point. 

The flip phone 

The old reliable. Rugged and compact, and typically with a healthy battery life to boot, flip phones do what you need them to—help you and your child keep in touch. They’re still an option, even if your child may balk at the idea of a phone that’s “not as cool as a smartphone.” However, if we’re talking about introducing mobile devices and the mobile internet to our children in steps, the flip phone remains in the mix.  

Some are just phones and nothing else, while other models can offer more functionality like cameras and slide-out keyboards for texting. And in keeping with the theme here, you’ll want to consider your options so you can pick the phone that has the features you want (and don’t want) for your child. 

Ease into that first smartphone 

Despite what your younger tween or pre-teen might think, there’s no rush to get that first smartphone. And you know it too. You have time. Time to take eventual smartphone ownership in steps, with a device that keeps you in touch and that still works great for your child.  

By easing into that first smartphone, you’ll find opportunities where you can monitor and guide their internet usage. You’ll also find plenty of moments to help your child start forming healthy habits around device ownership and care, etiquette, and safety online. In all, this approach can help you build a body of experience that will come in handy when that big day finally comes—first smartphone day. 

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A Parent’s Guide To The Metaverse – Part One

By Alex Merton-McCann

We’ve all heard about the Metaverse. And there’s no doubt it has certainly captured the attention of the world’s biggest companies: Facebook has changed its name to Meta, Hyundai has partnered up with Roblox to offer virtual test drives, Nike has bought a virtual shoe company and Coca-Cola is selling NFT’s there too. (Non-Fungible Tokens – think digital assets).  

But if you are confused about exactly what this all means and most importantly, what the metaverse actually is, then you are not alone. I’m putting together a 2-part series for parents that will help us get a handle on exactly what this new digital frontier promises and what we need to know to keep our kids safe. It will also ensure we don’t feel like dinosaurs! So, let’s get started. 

What is this Metaverse? 

I think the best way of describing the Metaverse is that it’s a network of online 3D virtual worlds that mimic the real world. Once users have chosen their digital avatar, they can meet people, play games, do business, design fashion items, buy real estate, attend events, earn money, rear a pet – in fact, almost anything they can do in the ‘real’ world! And of course, all transactions are via cryptocurrencies. 

If you are an avid Science Fiction reader, then you may have already come across the term in the 1992 novel ‘Snow Crash’ by Neal Stephenson. In the book, Stephenson envisions a virtual reality-based evolution of the internet in which his characters use digital avatars of themselves to explore the online world. Sounds eerily familiar, doesn’t it?  

Still confused? Check out either the book or Steven Spielberg’s movie adaption of Ernest Cline’s Ready Player One. Set in 2045, the book tells the story of people living in a war-ravaged world on the brink of collapse who turn to OASIS, a massively multiplayer online simulation game that has its own virtual world and currency. In the OASIS, they engage with each other, shop, play games and be transported to different locations.  

How Do You Access The Metaverse? 

The best and most immersive way to access the metaverse is using a Virtual Reality (VR) headset and your internet connection, of course. VR headsets completely take over users’ vision and replace the outside world with a virtual one. Now, this maybe a game or a movie but VR headsets have their own set of apps which once downloaded, allows users to meditate, learn piano, work out at the gym or even attend a live concert in the metaverse!  

Now access to the Metaverse is not just limited to those who own expensive headsets. Anyone with a computer or a smartphone (that is internet connected) can also have a metaverse experience. Of course, it won’t be as intense or immersive as the VR headset experience but it’s still a commonly used route to access the metaverse. Some of these ‘worlds’ suggest users can access their world using smartphones however experienced users don’t think this is a good idea as phones don’t have the necessary computational power to explore the metaverse properly. 

As some of the most popular metaverse worlds can be accessed using your computer, why not check out Decentraland, The Sandbox, Somnium or even Second Life. In most of these worlds, users don’t have to create an account or spend money to start exploring however if you want the full experience then you’ll need to do so.  

How Much Does It Cost? 

Entering the metaverse doesn’t cost anything, just like going on the internet doesn’t cost anything – apart from your internet connection and hardware, of course! And don’t forget that if you want a truly immersive 3D experience, then you might want to consider investing in a VR headset. 

But, if you do want to access some of the features of the metaverse and invest in some virtual real estate or perhaps buy yourself a Gucci handbag, then you will need to put your hand into your virtual pocket and spend some of your virtual dollars. But the currency you will need depends entirely on the metaverse you are in. 

Decentraland’s currency MANA is considered to be the most commonly used currency in the metaverse and also one of the best to invest in, according to some experts. MANA can be used to buy land, purchase avatars, names, wearables, and other items in the Decentraland marketplace. 

The Sandbox has a different currency, SAND, which is also used to buy items from The Sandbox marketplace. This is the second most popular currency however be prepared to buy the currency of the world you choose to spend your time in. 

Now, I totally appreciate that the whole concept of the Metaverse is a lot to get your head around. But if you have a tribe of kids, then chances are they are going to want to be part of it so don’t put it in the too-hard basket. Take some time to get your head around it: do some more reading, talk to your friends about it and check out some of the metaverses that you can access from your PC. Nothing beats experiencing it for yourself! 

In Part 2, I will be sharing my top tips and strategies to help us, parents, successfully guide our kids through the challenges and risks of the metaverse. So watch out for that. 

Till, next time – keep researching! 

 

Alex x 

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Back to School: Tech Savvy vs. Cyber Savvy

By McAfee

The first day of school is right around the corner. The whole family is gearing up for a return to the routine: waking up to alarm clocks at dawn, rushed mornings, learning all day, and after-school activities and homework all night. 

Even though everyone is in a frenzied state, now is a great time to slow down and discuss important topics that may arise during the school year. Parents and guardians know their children are tech savvy, just by looking at their thumbs fly across keyboards; however, that doesn’t necessarily mean that they’re cyber-savvy. 

To make sure we’re all on the same page, here are our definitions of tech savvy and cyber savvy: 

  • Tech savvy. Digital natives (millennials, Gen Z, and now Generation Alpha) often develop their tech savviness at a young age. For example, using touchscreens, sending electronic correspondences, and troubleshooting simple technical inconveniences and glitches are like second nature because they’ve been practicing it for so long, and often every day. 
  • Cyber savvy. Cyber savviness extends beyond knowing how to use connected devices. It means knowing how to use them safely and how to intelligently dodge online hazards, know the best ways to protect devices from cybercriminals, how to guard online information, and how to spot the signs that a device or information may be compromised. 

According to McAfee research, children cited that their parents are best suited to teach them about being safe online when compared to their teachers and online resources. Here are common scenarios your child, tween, or teen will likely encounter during the school year, plus some tips and tools you can share to make sure they are safe online. 

Phishing 

It’s now common practice for school systems to communicate with students and their guardians over email, whether that’s through a school-issued email address or a personal one. Your student should know that phishers often impersonate institutions with authority, such as the IRS, banks, and in their case, a school. Put your children on alert to the most common signs of a cybercriminal phishing for valuable personally identifiable information (PII). These signs include: 

  • Typos or poor grammar 
  • Severe consequences for seemingly insignificant reasons 
  • Requests for a response in a very short timeframe 
  • Asking for information the school system should already have or for information they shouldn’t need. For example, schools have a record of their students’ Social Security Numbers, full names, and addresses, but they would never need to know account passwords. 

If your child ever receives a suspicious-looking or -sounding email, they should start an entirely new email chain with the supposed sender and confirm that they sent the message. Do not reply to the suspicious email and don’t click on any links within the message.  

An excellent nugget of wisdom you can impart is the following: Never divulge your Social Security Number over online channels and never give out passwords. If someone needs your SSN for official purposes, they can follow up in a method other than email. And no one ever needs to know your password. 

Social Media Engineering 

With a return to the school year routine comes a flood of back-to-school social media posts and catching up electronically with friends. If your child owns a social media profile (or several!), alert them to the various social media engineering tactics that are common to each platform. Similar to phishing schemes, social media scams are usually “time sensitive” and attempt to inspire strong emotions in readers, whether that’s excitement, fear, sadness, or anger. 

Alert your child that not everything they read on social media is true. Photos can be doctored and stories can be fabricated in order to prompt people to click on links to “donate” or “sign a petition.” You don’t have to discourage your child from taking a stand for causes they believe in; rather, urge them to follow up through official channels. For instance, if they see a social media post about contributing to save the rainforest, instead of donating through the post, contact a well-known organization, such as the World Wildlife Fund and inquire how to make a difference. 

School Device and BYOD Policies 

More and more school systems are entrusting school-issued connected devices to students to use in the classroom and to bring home. Other districts have BYOD (or bring your own device) policies where students can use personal family devices for school activities. In either case, device security is key to keeping their information safe and maintaining the integrity of the school system’s network. Families don’t want to be the weakest link in the school system and are responsible for a town-wide education network breach. 

Here are three ways to protect any device connected to the school network: 

  1. Lock screen protection. Biometric security measures (like facial recognition or fingerprint scanning) and passcode-locked devices are key in the case of lost or stolen devices.  
  2. Password managers. It can be a lot to ask of an adult to remember all their passwords. But expecting a young person to memorize unique and complicated passwords to all their accounts could lead to weak, reused passwords or poor password protection methods, such as writing them down. A password manager, like McAfee True Key, makes it so you only have to remember one password ever again! The software protects the rest. 
  3. VPNs. VPNs (virtual private networks) are key to protecting your network when you’re surfing on free public Wi-Fi or on networks where you’re unsure of the extent of their protection. McAfee Secure VPN protects your network with bank-grade encryption, is fast and easy to use, and never tracks your online movements so you can be confident in your security and privacy. 

Gear Up for a Safe School Year 

These conversations are great to start at the dinner table or on long, boring car rides where you’re most likely to get your child’s undivided attention. Don’t focus so much on the fearful consequences or punishment that could result from poor cyberhabits. Instead, emphasize how easy these steps and tools are to use, so it would be silly not to follow or use them. 

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More Dangers of Cyberbullying Emerge—Our Latest Connected Family Report

By McAfee

Earlier this year, our global Connected Family Study revealed the online habits of parents and their children. What we found called for a closer look. 

One finding that leaped out, in particular, is—cyberbullying occurs far more often than parents think. And in many cases, children are keeping it from their parents.  

Now with our follow-on research, we set out to answer many of the questions families have about cyberbullying. Where it happens most, who’s most affected, and are children cyberbullying others without even knowing it? 

Our report, “Hidden in Plain Sight: More Dangers of Cyberbullying Emerge,” provides insights into these questions and several more. We’ll cover the top findings here in this blog, while you can get the full story by downloading the report here. 

Worries about cyberbullying have only grown in 2022—and they appear justified. 

Even as stay-at-home mandates in 2020 and 2021 saw children exposed to more cyberbullying while they spent more time online, our ten-country survey found that concerns about cyberbullying in 2022 are even higher today: 

  • 60% of children said they were more worried this year about cyberbullying compared to last year.    
  • 74% of parents are more worried this year about their child being cyberbullied than last. 

And just as the level of concern is high, the findings show us why. Families reported alarming rates of racially motivated cyberbullying, along with high rates of attacks on the major social media and messaging platforms.  

Additionally, children shared insights into who’s doing the bullying (it’s largely people who know them) and more than half are the ones doing the bullying—and they don’t even realize it. 

Further findings include: 

  • Cyberbullies are aiming racist attacks at children as young as ten. 
  • Millions of children have deleted their social media accounts to avoid cyberbullying.  
  • Despite its efforts, Meta’s social media and messaging platforms have the highest level of cyberbullying. 
  • A growing number of parents turn to therapy to help their children deal with cyberbullying. 

Regional and cultural backdrops give cyberbullying a distinctive feel. 

Our research further revealed how the face of cyberbullying takes on different form around the globe. From nation to nation, the influences of polarized politics, racial relations, and different traditions in parent-child relationships shape and re-shape the forms of cyberbullying that children see. 

Each of our ten nations surveyed set themselves apart with trends of their own, some of them including: 

  • United States: Despite some of the most engaged parents, children in the U.S. experience among the highest rates of cyberbullying in its most extreme forms, such as sexual harassment, compromised privacy, and personal attacks.  
  • India: Cyberbullying reaches alarming highs as more than 1 in 3 kids face cyber racism, sexual harassment, and threats of physical harm as early as at the age of 10—making India the #1 nation for reported cyberbullying in the world.  
  • Canada: Canadian children experience cyberbullying largely on par with global rates—yet their parents act on it less often than other parents. Meanwhile, Canadian children are the least likely to seek help when it happens to them.  
  • Australia: Australian cyberbullying rates dropped significantly since our last report, yet Snapchat stands out as a primary platform for cyberbullying, more than anywhere else in the world. And of all parents worldwide, Australians feel most strongly that technology companies should do more to protect their children. 

Cyberbullying in 2022: The facts confirm your feelings. 

These new findings reflect the concerns of parents and children alike—cyberbullying remains a pervasive and potentially harmful fact of life online, particularly as racism and other severe forms of cyberbullying take rise.  

Without question, cyberbullying endures as a persistent growing pain that the still relatively young internet has yet to shake. 

The solution is arguably just as complex as the factors that give cyberbullying its shape—cultural, regional, technological, societal, even governmental. Addressing one factor alone won’t curb it. Significantly curtailing cyberbullying for an internet that’s far safer than it is today requires addressing those factors in concert.   

While we recognize that tall order for what it is, and as a leader in online protection, we remain committed to it.   

With these findings, and continued research to come, our aim is to further an understanding of cyberbullying for all—whether that’s educators, technology innovators, policymakers, and of course parents. With this understanding, programs, platforms, and legislation can put protections in place that still allow for companies to innovate and create platforms that people love to use. Safely and securely. 

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How To Get Your Head Around Your Kids’ Online Gaming Life

By Alex Merton-McCann

Let’s be honest – many of us parents aren’t big fans of gaming. In fact, some of us have probably even been known to roll our eyes or groan when we think about just how long our kids spend playing online games. But if there is one thing I’ve learned after 25 years of parenting, it’s that taking the time to look at a stressful family situation from the perspective of my children, can be very powerful. In fact, it can almost always fast track finding a mutually agreeable work-around for everyone – and gaming is the perfect example.  

Why Do Our Kids Love Gaming? 

We have all read about how online gaming can provide players with regular hits of dopamine  –  a neurotransmitter in the brain that becomes active when you participate in fun and pleasurable activities. Now I am not disputing this for a moment – I’ve witnessed it firsthand! However, it is important to remember that dopamine increases whenever we do anything enjoyable – pop a square of chocolate in our mouth or watch our favorite sporting team win – not just when we play online games. 

Many online games have cleverly designed built-in reward systems, and many experts believe that it is the combination of dopamine and reward that probably best explains why our kids are such gaming fans. Now, these reward systems are intentionally unpredictable so players are aware they will eventually get a reward, but they have no idea as to when or how often it is coming – so they are compelled to keep playing! Very clever! 

In my opinion, gaming also fills several other needs in our children – the need to belong, to feel competent and be independent. And while we may have had these needs addressed very differently in the 70’s and 80’s – hanging at the bus stop, mastering the Rubix cube and not being helicopter parented, our batch of digital natives will often use gaming as their go-to solution. 

Why You Should See Gaming Through The Eyes of Your Child 

When many of us parents think about our kids’ online gaming, our initial thought is ‘how do we make our kids stop’. But I can you this isn’t the right approach. Online gaming isn’t going anywhere. So, taking the time to see gaming from your child’s perspective and understand why it is such a big part of their life is where you need to focus your energy. I guarantee this will further strengthen your relationship with your child and help you introduce rules that they will better respect. 

Let’s take a moment to channel the great Atticus Finch from To Kill a Mockingbird and focus on his words of inspiration for us all: ‘“You never really understand a person until you consider things from his point of view…until you climb into his skin and walk around in it.” Ah yes – very wise words! 

My Top Tips For A Happy Gaming Family 

So, if you are keen to stop gaming being a negative issue in your family, here are my top tips to help you get it under control and stop it causing family tension: 

1. Change Your Thinking 

If you find yourself thinking ‘how do I get my kids to stop gaming’, you’re barking up the wrong tree. Gaming isn’t going anywhere and as parents, we don’t want to drive an unnecessary wedge between ourselves and our kids. Instead, commit to having an open mind. Think ’Ok, let’s give this gaming thing a go’. 

2. Talk To Your Kids About Their Gaming – With No Tone 

When the time is right, ask your kids what their favourite games are and why. Your aim is to get them talking. You could even do your research in advance and drop in the names of a few popular games to ask them about. ‘My work friend’s son plays Roblox, do you know much about that?’ 

3. Play Along! 

Even if you aren’t that interested, I promise, playing along will open your eyes. You’ll better understand how the game’s reward system works and what it feels like to get a shot of digital dopamine! And most importantly, it will be great for your relationship with your child. By taking the time to play with them, you are showing that you are interested in their life and their hobbies.   

4. Educate Yourself About All Thing Gaming 

When your kids started their social media journey, chances are you spent a little time familiarising yourself with the various platforms they joined. Well, you need to adopt the same approach with their gaming life too. Here are a few areas to focus on:  

  • Check out Discord – an online community where a lot of gamers spend time sharing tips and ‘cheats’. Check out an article I wrote about Discord here. 
  • Suss out Twitch – it’s a live streaming video gaming site where loads of kids spend loads of time watching others game. Yes, this is a thing!  
  • Big time gamers are now considered ‘influencers’. It’s not uncommon for tweens and teens to watch then play on Twitch, subscribe to their YouTube channel, and then follow them on Instagram. They can have a lot of sway! 
  • Do your research on the games your kids play. Having an open mind about gaming doesn’t mean it’s OK for them to play games that are not age-appropriate.  

5. Introduce Fair, Age-Appropriate Rules Around Gaming 

Once you’ve taken the time to understand your child’s gaming life, cleared your mind of any unnecessary negative gaming thoughts and done your research, why not put together a set of family rules for gaming? You may like to consider a family tech agreement and have a separate section for gaming. Or you may prefer to keep it more casual and have the rules written on the fridge or shared in the family group chat. Regardless of what you choose, ensure that you introduce these boundaries when everyone is calm and in a good head space NOT when you’re in the middle of a verbal stoush! 

You could choose to give your children a set amount of time they can use each week on gaming and then let them choose when to use it or you allocate a small time everyday once they’ve completed homework and chores. When my boys were younger, I didn’t allow gaming Monday – Thursday but after school Friday was always quite the gaming fest – a reward for getting through the school week. Do what works for your family!   

There’s no question that this digital parenting gig is complicated. Trying to help your kids find the right balance between embracing the online world and offline world can often feel hard to get right. But if you’re ever in doubt about whether you’re on track when it comes to managing your kids’ gaming, always ask yourself – have I kept an open mind? Have I taken the time to talk to my kids and understand their gaming life? Are the gaming rules fair? And, if you have answered yes, then I have every confidence that you have the right approach to ensuring gaming is a positive part of your family’s life.  

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Getting Your Kids Ready for School—And Their Smartphones Too

By McAfee

If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.

Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.

One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.

Seven steps for keeping your child’s phone safer

Install protection on their phone

Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.

Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.

Set their apps to automatically update

Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.

iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.

Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.

Use a lock screen with a passcode, PIN, facial recognition, or pattern key

Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.

The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.

Learn how to remotely lock or wipe a smartphone

Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.

Use a password manager

Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.

Have your kids steer clear of third-party app stores

Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.

Teach your kids about the hazards of public Wi-Fi and how to use a VPN

One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online. ​

A quick word about desktops and laptops too

The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.

For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:

Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.

Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.

Protecting your child

While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.

Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.

As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:

Smartphone ownership—a device full of teaching moments

Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.

By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.

In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.

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Sextortion: What Your Kids Need to Know

By Toni Birdsong

Sextortion is something no parent wants to think could happen to their child, nor a topic most of us would ever imagine we’d need to discuss in our homes. However, according to the latest FBI reports, sextortion is a digital threat to children that, woefully, is on the rise.

According to the FBI, there has been a considerable increase lately in sextortion cases involving children and teens being coerced by adults online.

What is sextortion?

A sextortion scenario can emerge in several ways. Most often, it occurs when an adult (posing as a peer) engages in casual conversation with an underage child, gains their trust through online conversation, then pressures or threatens the child into sharing sexual photos or videos of themselves.

Random contacts

In some cases, the initial contact with the criminal will be a threat. The person may claim to already have a revealing picture or video of a child that they threaten to share if the victim does not send more pictures.

Known contacts

According to the FBI, this crime more often starts when young people believe they are communicating with someone their age who is interested in a relationship or with someone who is offering something of value. This catfish (false profile) relationship usually involves the predator using gifts, money, flattery, lies, or other methods to get a young person to produce an image.

How does sextortion begin?

These dangerous conversations can be initiated through text, a social or chat app, a gaming site, or any number of digital connection points.

After a criminal successfully obtains a photo or video from their victim, the threats can escalate to promises to publish the content or even hurt the child if they don’t send more. This emotionally harrowing situation can ignite shame, fear, and confusion in children who may be too embarrassed to ask for help or report the abuse.

While these criminals rarely request to meet their victims face-to-face, the emotional and physical impact of sextortion can be devastating to a child. According to the FBI, some victims report abusers who become vicious with non-stop harassment and threats. Victims can feel scared, alone, embarrassed, and increasingly desperate. Sadly, as reported in the news, this type of crime can leave some children feeling like they have no way out of the situation.

What can families do?

Talk about the reality of sextortion.

If you are a parent or caregiver, explain to your child how sextortion can happen to anyone online and why it’s important to only connect with known friends and family. Parents: Consider boosting your device security with parental controls that filter content, report your child’s online activity, and reveal potential problems.

Master and repeat the basics.

Some essential safety protocols kids should follow online are worthy of repeating. They are:

1) Make social accounts private, don’t share personal information, and only connect with known friends

2) Ignore and block messages from strangers

3) Keep your guard up. People can pretend to be anyone online, and photos can be altered

4) Be suspect if anyone asks you to message or text with them privately

5) Never share risky photos with anyone online—even a trusted friend

6) Tell someone immediately if someone is threatening you online.

Audit all digital connections.

With your child, go through their apps, social networks, chats, gaming communities, and friend groups and do some editing, defriending, and blocking. Make sure both you and your child know and trust all their online connections. Remember: Open communication and an honest relationship with your child are the most powerful tools you have to keep your child safe online.

Be clear to remove any fault.

A sextortion situation for a child can be incredibly confusing and cause them to isolate and avoid telling anyone about it. Remind and be clear with your child that they would never be in trouble for coming to you with any problem. Let them know that sextortion is a crime for the perpetrator and that they have not broken any laws by sending photos (despite what an abuser might have told them).

Report the crime.

Victims of sextortion should go to a parent or trusted adult and tell them they need help. While doing this can feel terrifying, it’s crucial for victims to know people understand and want to help. For parents and caregivers, contact the FBI at 1-800-CALL-FBI or report the crime online at tips.fbi.gov.

While the bad actors online are out to exploit and ruin our digital spaces, it’s important to maintain a healthy perspective rather than responding with fear. Remind your kids that there’s an army of people even more dedicated than the criminals; people like the FBI who are out to stop online crime and keep the internet safe for families. Additionally, as a parent or caregiver, your commitment to helping your family stay informed, equipped, and empowered online is how we all win.

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Setting Up Parental Controls in TikTok, Instagram & Snapchat

By Toni Birdsong

It’s a question we get a lot from parents: “How can I keep my kids safe when they are constantly hopping between so many different apps?” We get it, there’s a lot to stay on top and all of it changes constantly. Unfortunately, that question doesn’t have a simple answer. But there are some baseline actions every parent can take to boost their child’s safety on popular apps like TikTok, Snapchat, and Instagram.  

The safety equation is threefold, with every piece as important to your child’s overall safety as the next.  

  1. Connection and conversation. The first part of the safety equation is maintaining a strong relationship with your child so that dialogue (two-way; no lectures) on digital safety and wellbeing becomes commonplace and they know they can come to you if they have a problem. One way to keep those conversations rolling is to download your child’s favorite apps so that you understand first-hand how the communities work and the type of content that’s being shared. 
  2. Install parental controls. The second part of the safety equation is to add parental controls. Do we have an agenda here? You betcha! For decades, we’ve put some of the world’s brightest engineering minds into designing digital tools that allow families to enjoy the best of the Internet without giving them the rest of the Internet that could put their emotional and physical wellbeing at risk. McAfee’s targeted software helps parents monitor and filter web searches and content, set time limits, and view daily activity reports.  
  3. Access platform tools. The third way is to take a few minutes to ensure your kids are using the platform-level tools available on both their devices and within the apps. Both Apple and Android phones have basic safety and wellbeing features. Additionally, the apps your kids likely love—Tik Tok, Snapchat, and Instagram—have their own set of safety tools.  

Screentime is Climbing 

A report released in 2021 by Common Sense Media found that teenagers (ages 13-18) use an average of nine hours of entertainment media per day and that tweens (ages 8-12) use an average of six hours a day, not including time spent using media for school or homework. The report also found that boys spend more time on gaming devices while girls spend more time on social media and that mobile devices now account for 41% of all screen time among tweens and 46% among teens. 

With those numbers increasing each year, it’s even more important to understand the different ways parents can help kids stay safe. Let’s break down a few safety basics on each app that are easy to access and use.    

Tik Tok Safety 

TikTok has some impressive safety guidelines broken down into topics parents could easily use as a springboard for some great family discussions. The guidelines and the Safety Center cover issues such as dangerous TikTok challenges and how to deal with other digital threats such as bullying, sexual content, fake news, and hateful behavior. You can increase safeguards using TikTok’s: 

  • Family Pairing. TikTok offers Family Pairing that allows parents to link their account with their child’s to co-control settings on privacy and content. This TikTok feature allows a parent to monitor and manage screen time, direct messages, set restrictions, and control friend and comment filters.  
  • Restricted Mode. There is a Restricted mode for accounts that can help filter basic mature content on TikTok. 
  • Privacy Settings. To ensure your child isn’t connecting with unknown people on TikTok, you can go into the settings and make their account private.  
  • Digital Wellbeing. We all know how easy it is to get sucked into spending hours on an app without even getting up to stretch or give our eyes or minds a break. Turning this function on will send alerts to users who have been on the app for more than two hours.  

Snapchat Safety 

Every app functions differently and thus, offers different ways to boost security. Snapchat provides a helpful guide for parents and educators, including safety tips and conversation starters. You can increase safeguards using Snapchat’s: 

  • Privacy Settings. Sit down with your child to ensure their privacy settings are adjusted to choose who can send them Snaps, view their Stories, or see their location on Snap Map. They can also manage who views your child’s content with My Story. 
  • Friends Only Feature. Snapchat was made for keeping in touch with your close friends, so the app Safety Center recommends users “only friend or accepts friend requests from people that you know in real life.” 
  • Report Abuse Feature. Ensure your kids understand how to report abuse on Snapchat, including harassment, bullying, or other safety concerns. If someone makes them uncomfortable, they can block that Snapchatter and leave any group chat. Here’s more on reporting abuse or safety concerns. 
  • Think before you share. Snaps are designed to delete by default within 24 hours. However, remind your kids that people who send Snaps can still take a screenshot or take a picture of the Snap with another device. Therefore, on Snapchat especially, advise your kids to think before sharing. 

Instagram Safety 

Instagram offers parents and minor users a library of safety and mental health resources accessible via the app’s Community Tab at the bottom of its home page. You can increase safeguards using Instagram’s: 

  • Family Center. A parent or guardian can supervise a teen’s Instagram account, provide extra support, and help balance their time. Parents of teens can remove supervision anytime, and the tool is automatically removed when the teen turns 18. 
  • Privacy Controls. Your teen’s account can be set to private, which means their content will only be seen by approved followers. In addition, they can also block and report abusive accounts.  
  • Comment Controls. Avoid unwanted interactions by encouraging your child to use “Comment Controls.” In addition, reporting and blocking tools also allow them to manage who can comment on their posts.  
  • Direct Message Safeguards. Instagram restricts Direct Messages (DMs) between teens (under 18) and adults they don’t follow. When an adult tries to message a teen who doesn’t follow them, they receive a notification that DM’ing that teen isn’t an option. For adults and teens already connected (i.e., one account follows the other), Instagram sends safety notices encouraging teens to be cautious in conversations with adults who have exhibited potentially suspicious behavior. (Note: This feature does not protect kids from connecting with fraudulent catfish accounts created using false profile and age information). 

One of the most powerful safety features is you—a child’s mom, dad, or guardian. Your face-to-face, heart-to-heart connection will speak loudest in your child’s life. If you haven’t lately, ask your child what’s going on in their digital life, who their friends are, what they’ve created to share, and what’s new, hilarious, or trending. You may get some resistance now and then but don’t let that discourage you from pressing in and doing all the things that help keep them as safe as possible online.   

The post Setting Up Parental Controls in TikTok, Instagram & Snapchat appeared first on McAfee Blog.

Kids & Cash Apps: What Parents Need to Know

By Toni Birdsong

Fewer people carry cash these days, kids included. This growing paperless reality fast-forwards the parenting task of educating kids on financial responsibility. As of 2021, most cash apps allow kids 13 and up to open accounts (previously, the age was 18). Kids can also get a cash app debit card for retail purchases. But while cash apps are a popular and convenient tool, they come with some risks families should consider.  

Instant Transactions 

Cash apps allow kids to exchange money with friends directly from a secondary established account, much like handing another person cash. Cash apps have become a popular tool with kids and an easy way to split costs or pay someone for a purchase. Cash apps also come in handy for families and allow parents to instantly send their children money for daily expenses such as school or sports fees, meals, purchases, or entertainment. Some common cash apps include Venmo, Zelle, Cash App (Square), Pay Pal, Zelle, and Facebook Pay, among others.   

Some Risk 

Sounds awesome right? But with ease comes risk. Most money transfer app funds are not FDIC insured. That means if your child (or you) accidentally sends money to an unintended recipient, they may have a tough time recovering those funds.  

Every app comes with some degree of risk. While the leading cash apps are considered secure and can be used with little concern, there’s always the potential of a cyber crook finding a security loophole that exposes your money, banking information, and identity.  

10 Cash App Safety Tips for Families 

  1. Discuss the risks. Clicks within a cash transfer app equal real cash. Help your kids understand digital money is equal to actual dollars. Take the time to discuss current scams and how to practice extra care when using cash apps.  
  2. Use safeguards. Using security best practices is not a skill that comes naturally to most people. It’s something that must be practiced and improved constantly. Just like computers, mobile devices can be infected with viruses and malware. One way to protect mobile devices (and cash apps) is to subscribe to a mobile antivirus product, such asMcAfee Mobile Security, which includessafe browsing, scanning for maliciousapps, and locating your device if it is lost or stolen. 
  3. Layer up app security. In addition to an antivirus tool, guide your kids in how to add additional security to their cash apps. Guide them in how to follow password security protocols and how to add protection in the form of a PIN code, facial ID, or fingerprint ID. While you are at it, make sure your child locks their device in the same way. These steps offer more protection in case your child’s phone is stolen or lost, and a stranger attempts to use the cash app.  
  4. Slow down and verify. As fast as kids’ fingers move on keypads, advise your child to slow down and verify spelling and a recipient’s account address when using a cash app. Most cash app providers will not help users recover misdirected funds. One typo or clicking on the wrong Jake Williams in the recipient list can cost you or your child big bucks.  
  5. Only connect with friends.When using cashapps, advise kids to only exchange money with people they know. Scammers have been known to befriend minors only to ask for a loan or offer goods or services. Once the payment is sent, the scammer instantly deletes their accounts and is gone without a trace.  
  6. Stay on top of cash app scams. CheckBBB Scam Trackerto see how bad actors are targeting cash app users. In searching cash app scams on this site, consider reading the personal stories (click “details” of each reported scam) of the people who have been victimized. This might be a very effective way to converse with your kids about the natural consequences of online scams.  
  7. Safeguard personal data. Remind kids not to share their email, address, or other information. Also, avoid clicking pop-up ads, trendy quizzes, and random website URLs designed to plant malware on a device that steals bits and pieces of personal info that can be used for various attacks, including financial and identity theft.  
  8. Link your app with a credit card. If possible, consider linking your child’s cash app to a credit card rather than a bank account. Debit cards remove cash from an account instantly, but credit cards offer consumer protection in cases of fraudulent transactions. The one drawback is that a credit card company will charge interest on your balance.  
  9. Keep app balances low. Cyber crooks can’t steal funds that aren’t there. For that reason, it’s wise to keep balances low in your child’s cash app account.  
  10. Teach financial literacy basics. The cash app conversation is an excellent opportunity to begin or expand your family’s conversation on financial literacy. Here are several helpful resources that will help you teach your kids financial literacy at any age.     

The use of cash apps is here to stay and, no doubt, an integral part of the overall paperless fast track we’re all on. Guiding kids into this realm equipped with knowledge and confidence is a powerful way parents can help kids enjoy the responsibility of money without falling prey to digital risks.     

The post Kids & Cash Apps: What Parents Need to Know appeared first on McAfee Blog.

Online Safety for Seniors – How to Keep Older Family Members Safe Online

By Alex Merton-McCann

Heard of the sandwich generation? Well, if you’ve got a tribe of kids and parents who are aging then you are a fully-fledged member! And as members of this special club, not only do we need to manage and keep our offspring in check, but we also have to reserve some energy to help our parents navigate life’s challenges which of course includes the online world. 

In the broadest sense, the sandwich generation is the ‘caught in the middle’ generation who have living parents and children to care for. More often than not, it’s people like us, smack-bang in middle age, who support both their parents and children financially, physically, and/or emotionally. And with life expectancies looking rosier than ever and many of us choosing to have careers before we become parents, it’s inevitable that us middle-aged folks are feeling a little squeezed at both ends! 

Digital Parenting Can Feel All Consuming 

Getting our head around keeping our kids safe online can feel overwhelming for many of us. Keeping up with the latest apps, games and platforms can often feel relentless and let’s not forget about trying to weave in cyber safety messages to ensure our kids make safe decisions online too. But when the downside of not being vigilant about online safety is so great, it’s essential that we extend our digital education messages to the older members of the family too! 

Over 90% of Aussie Seniors are Connected to the Internet 

One of the silver linings of the pandemic is that it gave a real push to those who were resisting getting online. And in most cases, that was the older member of our society. Research from ACMA shows that by 2020, over 90% of Australian seniors had internet connectivity in their homes compared to 68% in 2017. But as we all know, owning a car and driving it are 2 very different tasks!  

My parents, who are both in their late 70’s, do a pretty good job of managing their online lives. They bank online, are avid email senders and can even do a little Facetime, thanks to COVID! But they are a work in progress – like everyone. And while I try very hard to keep them up to date with new apps and risks, I have learnt over the years that less is more. That not overwhelming them is actually the key. In fact, the simpler I keep my updates and tips, the more likely they are to get onboard with my message.  

So, in the spirit of the experience with my much-loved mum and Dad, I‘d like to share with you the top things you can do to keep your much loved older family members safe when they go online. 

1. Invest in Protection Software 

I accept that there are no real guarantees in life but there are risk-minimizing decisions. And ensuring all devices have top-level security software is one of those. Not only will this protect your loved ones from downloading viruses and malware, but it will also allow them to shop with confidence at approved ‘safe’ websites, help them manage their passwords, locate their devices plus loads more. It’s such a small price to pay for increased peace of mind. Check out McAfee+ protection which can protect your family’s entire fleet of devices. 

2. It’s All About Passwords 

A secure password is a key to keeping one’s online life safe so taking some time to formulate a strategy for older family members is so worthwhile. Downloading a password manager was a total life changer for me. Not only did it help me create complex passwords that no human could ever generate but it remembers them for me too. I only have to remember the master password and it then automatically logs me in! Now, if this was set up carefully for older family members, this could be an amazing tool to protect their online life.  

I am also very aware that writing down passwords ‘in a special book’ is used very commonly. And if this is the only way that will work for your family members then try to make these passwords as complex as possible without overwhelming them. A complex, nonsensical sentence would work well here but just ensure each account has its own sentence in case the account gets hacked.      

3. Software Updates 

Out-of-date software is a little like leaving your front door unlocked – it makes it far easier for unwanted visitors. In almost every case, a software update includes a patch for a security vulnerability – a weak hole in the company’s software that could expose the user to risk. So, when I discovered that my parents were ignoring reminders for updates as they had become very annoying, I sprang into action! Most software updates can be automated so I strongly encourage taking some time to ensure all the software your family members use is set up to update automatically. 

4. ScamWatch 

Unfortunately, older Aussies are often the target of online scams. Scammers will work overtime to get their trust with the aim of extracting dollars or their personal details. I wish I had a silver bullet that would protect all vulnerable types from these cybercrims, but I don’t. The next best option is to talk about scams and some of the sneaky techniques scammers will use with them. I remind my parents regularly not to reply to emails from people they don’t know, not to even answer calls from numbers they aren’t familiar with and that if they receive a call from their bank and they aren’t sure whether it is legitimate, ask for the caller’s number so you can ring them bank – if the caller is legit, that won’t be a problem.  

If you think about it, keeping your older family members only is simply an extension of keeping your kids safe. The messages and strategies are almost identical! So, if your older family members use a Messenger app, why not set up a family group chat with both the younger and older family members? You can share news stories about online risks and better still, get the kids involved too! So, next time your parents have an issue with their phone – the kids will be able to help out! Awesome!! 

Take care 

Alex xx 

The post Online Safety for Seniors – How to Keep Older Family Members Safe Online appeared first on McAfee Blog.

Why You Need to Get a Family Technology Agreement Happening

By Alex Merton-McCann

There were multiple times during my digital parenting journey when I would have loved to put my head in the sand. Pretend that life was easy and that my kids weren’t going to grow up and want devices and to join social media. But I didn’t. I couldn’t. With four kids who had technology running through their veins, I had no choice but to embrace it. 

It’s All About Phones 

While many kids will first experience the internet from a family laptop or via their parent’s phone at a coffee shop (we’ve all done it), it’s when they get these devices into their hot little hands unsupervised a few years down the track that the real show starts. And that’s usually when they get access to a phone. Research from our eSafety Office shows that just under half of Aussie kids between 6 and 13 use a smartphone with about 1/3 owning their own device 

And while we can all wax lyrical about the good old days when we used payphones and how great it would be if our kids didn’t have smartphones, we need to keep it real. Technology is not going anywhere so the best thing we can to accept it’s here, educates our kids about how to use it safely and introduce boundaries and rules to ensure they are as safe as possible.  

So, without further ado, let me introduce you to the concept of a family technology contract – a great way to manage your kids and their tech use. 

What Is a Family Technology Contract?  

I like to think of a tech agreement as a clear outline of your expectations of your kids’ digital behavior – any behavior that occurs while using a device should be included in the agreement and yes, include TV here too! Now, before we progress, I have to share one key tip – don’t even think of putting together an agreement like this when tensions are high, or a heated argument is still in place – it will never work. Only talk about this or start working on it when you are in a calm and serene headspace.  

The most important thing is to have an agreement that is suitable for your kids’ ages and maturity and one that works for your family’s schedule. There’s no point making your 5-year-old sign an agreement that limits their time on Instagram when they’re probably quite happy visiting only the online sites that you have ‘bookmarked’ for them. And if your kids have a super busy schedule then you might want to include a rule that means there is no ‘leisure screen time’ (eg TV/movie viewing) till all homework is complete.  

How Old Do My Kids Need To Be? 

While it’s entirely based on your kids’ interests and tech usage, I think 3 is a good age to start with a basic agreement. That’s when they start understanding rules. And how old is too old for a tech contract, I hear you ask? Well, I acknowledge that introducing new rules and boundaries when your kids are well into their teens may be difficult however if things feel out of control and you are concerned about their mental health and less than ideal digital habits then it may also be exactly what you all need! 

What Should An Agreement Include? 

Keeping an agreement age-appropriate and relevant is essential. You may also want to keep it simple and focus on a few key things, such as: 

  • Be kind online always 
  • Never share passwords with your friends 
  • Always tell an adult if you see anything that upsets or scares you 

But it can include so much more. Here are some items you may choose to include in your own personalized version. Think of this list as a shopping list. Simply, pick & choose what works for the ages of your kids and your family’s structure. 

Time Limits/Device Usage 

  • I will ask permission before I use my device (younger children). 
  • I can use the internet/my devices/TV for __ hours a day after school. 
  • I can’t use my devices past __ pm in the evening. 
  • When I am not using my device, I will place it ___________.  
  • I will place my device in the family charging zone overnight. (This could be on the kitchen bench in a study, whatever works for your family) 

Responsibility 

  • I understand that any internet-enabled device (eg smartphone and laptop) can give me access to many things that may not be suitable for my age. I will use my devices safely and avoid clicking on any appropriate sites. (You could choose to list sites your kids can’t visit however this maybe, in fact, give them ideas! You choose what works best). 
  • I understand that it is my responsibility to protect my personal information and not share it freely online. This includes my name, family details, school, telephone numbers, and address. 
  • I will keep my password private and not share it with anyone outside my family. 
  • I understand that not everything is as it seems online and that being safe (and savvy) online means thinking critically and questioning whether it is true. 
  • I will not use a credit card online without permission from my parents. 
  • I will close down pop-up or banner ads and not click on them. 

Safety 

  • I will not share my location while using my devices.  
  • I will allow my parents to adjust the privacy settings on this device and monitor my activity. I understand that this is for my own safety. If older: I will ensure privacy settings are always on and set to the highest level for every social media platform I use. 
  • If anyone pressures me or makes me feel uncomfortable, I will stop talking to them and tell a family member or trusted adult.  
  • I understand that people are not always who they say they are online. 
  • I will not talk to anyone online who I don’t know in real life. 
  • I will not meet up with anyone I first met online without permission from my parents. 

Online Behaviour 

  • Being kind and respectful online is essential.  
  • I will only talk to people I know in real life when I am online (ideally, we’d want all our kids to agree to this but in reality, older teens won’t cop this. So, this is more suitable for younger kids) 
  • I will not be hurtful or mean to others on social media. This includes messaging, commenting, posting, liking, and sharing mean or hateful content.  
  • If I feel like I am being harassed or bullied online, I will tell a trusted adult.  
  • I will ask permission before I share pictures or videos of my friends. 
  • I will not share any content that is too revealing. This includes posting or sending inappropriate photos or messages. 

Smartphone Usage 

  • I will ensure my mobile phone stays in its protective case at all times. If it or the screen protector cracks or breaks, I will tell my parents.  
  • I will not use my phone when at school unless ___________________________. 
  • These places are no-phone zones:  
  1. Our family does not use our phones during dinner. 
  2. I will shut off my phone at __ pm and it will not be turned back on until ___ am. (You could also add here – after breakfast and/or until I am ready for school. 
  3. I will get permission from my parents before I download any apps on my smartphone – this includes games. 

Gaming 

  • I can play games that are rated: _____. (Ratings on games range from G, PG, M, MA15+ to R here in Australia). Please do your research here and work out what’s suitable for your kids. Check out the Australian Classification Board’s latest ratings for games to help make your decision. 
  • Video games that I am not allowed to play at my home, or anyone else’s home include: (list what games are off-limits) 
  • I will ensure my privacy settings are set to the highest level. 
  • I will not talk to people I don’t know in real life while gaming. 

Consequences 

I understand that access to my devices is a privilege and breaking this agreement will lead to the following consequences: (list what you feel is appropriate) 

Formalizing The Agreement 

I would have all parties sign and date the agreement: both parents and kids. You may choose to keep a copy on the fridge? Again, whatever works for your situation. 

So, if you are feeling like this digital parenting thing is getting the better of you, please consider introducing an agreement. For decades, parenting experts have written about the virtues of establishing clear boundaries for our kids and in my opinion, a tailored family tech agreement absolutely does that! 

Good luck!! 

Alex x  

The post Why You Need to Get a Family Technology Agreement Happening appeared first on McAfee Blog.

Can Parental Controls Can Help You Create Good Habits?

By Alex Merton-McCann

Molding and shaping our kids while we can is every parent’s dream. When kids are young – and sweet! – they are far more inclined to take on board our advice and lovingly imposed rules. Oh, how I miss those days!! And in a nutshell – that’s what a good set of parental controls can do for you and your kids. In my opinion, parental controls can absolutely help you create good habits but it’s essential that they are accompanied by an invested parent who’s keen to help their kids navigate the online world. 

What Can Parental Controls Do? 

With Aussie kids spending at least 5 hours online a day, it’s no secret that they can be exposed to a broad range of people, websites and themes – some potentially quite disturbing. And with most kids sporting an internet-connected phone plus a laptop, there’s no limit to what they can access – and usually when you aren’t around. 

I like to think of parental controls as another way of helping establish healthy habits and good decision-making strategies with your kids. For example, if you have told your kids there is no screen time before bed, then you are able to use Parental Controls to make that a reality. And if you have agreed that they are able to use only certain apps or social media platforms then Parental Controls can also make this happen by blocking access if they deviate. I believe that over time, these routines, and boundaries simply become part of your child’s day-to-day life and become good habits. 

McAfee’s Parental Controls, called Safe Family, can also let you view your kids’ activity online and let you know where your kids are at all times. How good??    

Doesn’t It Take Just 21 Days To Form A Habit? 

While it’s commonly believed that it takes just 21 days to form a habit, courtesy of Dr Maxwell Maltz in the 1960’s, more up-to-date research shows that it could take considerably longer. In fact, research conducted in 2010 by Health Psychology Researcher Philippa Lally at The University College in London shows that it takes around 2 months or 66 days to be precise to make a new habit stick! 

And while I love the idea that we could help our kids adopt new positive habits in just 2 months, I think we need to keep it real. Fear of missing out (FOMO) coupled with the lure of their shiny devices might mean that it takes a little more than 66 days to make a change, particularly if you are trying to modify their current usage as opposed to starting from scratch. 

Nothing Replaces The Role Of Being A Proactive Digital Parenting 

There is no-one that better understands just how time poor parents can be. Having spent the last 20 plus years rearing 4 boys and working, I feel like I’ve earnt the time poor t-shirt! So, understandably, many parents feel like they just don’t have the ‘band with’ to take on much more so digital parenting is often put in the too hard basket. And I totally get it!    

But using parental controls without some knowledge of your kids’ digital world, is a little like filling your car with petrol but not worrying about the oil. It will eventually be a problem! 

My Top 3 Digital Parenting Non-Negotiables 

So, I’m going to break it down for you. Digital parenting doesn’t have to be overwhelming, particularly if you break it down. So, in a quest to keep it simple, here are 4 things you can do to up your digital parenting game: 

1. As Soon as Your Kids Start Using Devices, Start Talking Cybersafety 

The day your child picks up a device is the day you start talking about cybersafety. If this is when they are 18 months of age, then that’s when you start. Always ensure the messages are age-appropriate and keep them simple. You could start with:  

  • “Remember, daddy/mummy chooses the game” 
  • “Let’s keep your name private online.” To help with this, why not create an online nickname for them? 
  • “Make sure you’re sitting near (mum/dad/nana) when you are using the iPad.” 

And when your kids get older, weave in more age-appropriate messages, such as: 

  • “Online friends aren’t real friends” 
  • “If you wouldn’t do it in person then don’t do it online” 
  • “Think before you post” 

Knitting cybersafety messages into your family dialogue needs to also become automatic. Talk about it just like you would sun safety or road safety. And why not share stories around the dinner table about your own online experiences or even relevant news stories to engage them in a dialogue. 

2. Create a Family Digital Contract 

I love the idea of a clear contract between parents and kids that details your expectations about their online behaviour and technology use. It’s a great way of developing a set of guidelines that will help them navigate the risks associated with being online. Now, this agreement should definitely be a family exercise so ensure your kids are invested in the process too. If you want a starting point, check out this one from The Modern Parent here 

3. Commit to Understanding Your Child’s Digital World 

Taking some time to understand how your child spends their time online is the best way of truly understanding the risks and challenges they face. So, join ALL the social media platforms your kids are on, play their games and download their messaging apps. You will develop a better understanding of how to manage privacy settings and the language/online culture that is a big part of your child’s life. And the best part – if they know you understand their world, I have no doubt that you will develop a little ‘tech cred’ which mean that they will be more likely to come to you with any issues or problems that may face online. Awesome! 

Get Technology Working for You 

There is some amazing technology available that makes this digital parenting thing a heck of a lot easier and that includes Parental Controls. McAfee’s Safe Family is a comprehensive parental controls solution that lets you monitor and block apps and websites, manage screen time, see where your kid’s devices are at all times, and more, giving you peace of mind in an ever-mobile world. The perfect partner to an invested parent! 

Parental Controls can be an awesome way of helping your kids establish positive habits around their tech use, but they are even more impactful when combined with an invested parent who has got a good handle on the online world. So, by all means, invest in Parental Control software but also commit to ramping up your digital parenting game – it’s the best way to help set up your kids for a safe and positive experience online. And isn’t that every digital parent’s dream! 

Take Care 

Alex 😊 

The post Can Parental Controls Can Help You Create Good Habits? appeared first on McAfee Blog.

6 Ways to Help Your Kids Deal with Haters and Harassers Online

By McAfee

Imagine, if you will, a person goes online each day with the sole mission to trigger confrontation and provoke conflict. Sounds bizarre and exhausting, doesn’t it? Sadly, that’s precisely what online trolls hope set out to do. And while trolls often target adults, when they target kids, the emotional impact can be confusing and painful. 

What is a troll?

A troll is a person who posts inflammatory messages in an online forum to purposefully cause confusion or harm to other users online for no reason at all. 

A 2021 Pew Research report found that nearly 41 percent (four in ten) Americans have encountered online harassment. Additionally, 55 percent think it is a “major problem.” Seventy-five percent of the targets of online abuse say their most recent experience was on social media.  

Bullies vs. Trolls

It’s important to differentiate bullies and trolls. While both cause harm, bullies often know their targets. Trolls, however, amplify the emotional complexity of online harassment by targeting strangers. Their goal is to anger and exhaust people with name-calling, body shaming, political or gender bashing, and other forms of emotional abuse.  

Helping kids understand, process, and respond in a healthy way to this kind of cruel behavior is, no doubt, a challenge all parents face today. So, what can we do? There are a few things.  

6 Ways to Help Kids Starve the Trolls

1. Prepare. Consider taking the time to discuss this important topic with your child. If they have yet to encounter a troll, it won’t be long. Define what a troll is, what their motives might be, and the different ways they wreak havoc online. For a few conversation starters, google “trolls and motives.” You will find that, among other reasons, trolls incite mayhem online to attract attention, exercise control, and hurt and manipulate others. In fact, some studies show trolling is associated with (among other personality disorders) psychopathy, Machiavellianism, and narcissism.

Helping your kids understand these personalities—and not internalize a troll’s hurtful comments—will take time and consistency.  

2. Parental Controls. One way to help your kids steer clear of trolls is parental controls. This level of software will block apps and filter websites trolls might frequent. In addition, parental controls will generate online activity reports and help parents limit screentime, both factors in reducing online conflict. 

3. Starve the trolls. It’s human nature. We want to strike back hard and fast with an epic comeback when we’re attacked online. However, studies show that the best way to deal with a troll is to ignore or starve them. Trolls feed on angry reactions so arguing is like serving them a chocolate sundae.  Instead, consider coaching your child to take a deep breath, step away from their devices, process the troll’s motives, and lastly, not engage. This will not only starve the troll, hopefully, it will also help your child build self-control.  

4. Exercise your power. Is it tough to ignore the trolls? You bet! However, muting, blocking, and reporting is still a way for kids to exercise their power. A good reminder to relay to kids: While the internet may be free and open to everyone, your child’s profile, page, or blog belongs to them. It is not a democracy that requires them to tolerate free speech or abusive behavior. Encourage your child to exercise their power and voice by using the reporting tools—unfollow, mute, block, report—designed to help them feel secure and safe online.  

5. Make accounts private. Many trolls tend to operate under anonymous names and use hidden IP addresses. For that reason, encourage your child to limit their online circles to friends only. While this may not ward off all trolls, it will reduce their chances of getting through the gates. This is especially important for children who play video games and chat online with unknown online players who may be trolls. Remind them to create private accounts on social networks and to keep all personal information private.  

6. Take appropriate action. If a trolling situation escalates to stalking or threats, report it to authorities immediately. A great place to learn more about trolling is the Crash Override Network, an exhaustive list of resources for victims of online harassment. Note: Be sure to take screenshots of the abusive posts, so you have proof in case the person attempts to edit or delete them. 

It’s easy to forget that each time your child logs into a device, they step into a literal worldwide web of strangers with diverse behaviors and agendas. Taking time to talk about trolls—before your kids rush to scroll Tik Tok or play Fortnite—will help equip them to deal with this growing threat.     

The post 6 Ways to Help Your Kids Deal with Haters and Harassers Online appeared first on McAfee Blog.

Aussie Children Have 2nd Highest Rate of Cyberbullying, Time To Focus on Digital Parenting

By Alex Merton-McCann

Whether it was bush fires, Covid, floods, or the Ukraine conflict, the news agenda over the last two years has been jam-packed. So, when McAfee released the findings of their first Global Connected Family Study, it was clear to me that connecting safely online needs to make it back into the news. 

Over 15,000 parents and 12,000 children aged 10-18 from 10 countries (including Australia) were interviewed for the study with the goal of finding out how families both connect and protect themselves online. So, let me share with you the results that need to spring us into action. 

  • Aussie children report the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. US children reported the highest rate. The average for all countries was 17%. 
  • Aussie parents are not completely aware of what’s happening in their children’s digital lives with just 20% nominating that their child had experienced cyberbullying while in fact 24% had experienced it. 
  • Children want to feel safe online and 73% of those surveyed look to their parents more than any other resource for help however parents are struggling to deliver. 
  • Parents are more inclined to protect their daughters online than their sons. Girls aged 10-14 were more likely to have parental controls on their PCs/laptops in almost every country surveyed. 
  • Children and teens want their privacy online and more than half (59%) will take steps to actively hide their online activity from hiding their browsing history to omitting details about what they are doing online. 

What Can We Do About It? 

I’m the first to admit that being a digital parent can be incredibly overwhelming. Staying abreast of the latest trends, apps and social media platforms can seem like a full-time job! And let’s not forget the latest threats and risks too. But findings, like the ones above, do have a way of shaking up priorities and do serve to provide clarity on where we need to focus our attention as parents.  

So, let’s break it down into 5 steps that you can take to ensure you are minimising the negativity and risks your kids may experience online: 

1. Check Your Family’s Communication Culture 

Without a doubt, one of the best things you can do for your family is create a culture where honest and genuine communication is a feature of everyday life. If your kids know they can confide in you, no matter what the problem is, then they are far more likely to come to you before a problem such as cyberbullying can feel unsolvable.  

2. Commit to Understanding Your Kids’ Online World 

It’s impossible to set boundaries and appreciate the risks in the digital world, if you don’t really know what your kids are dealing with. You may have little natural interest in joining Kik, Snapchat or Instagram but if you kids use it – then you know what you need to do! And if your kids can see that you are more actively involved online and using similar platforms, they will be more likely to come to you if they experience a problem. 

3. Introduce A Family Technology Contract 

In my opinion, one of the biggest causes of issues online is the fact that children are given internet-enabled devices that require adult levels of maturity and problem-solving skills. But let’s keep it real – that horse has bolted – most of our kids have phones in their pockets! So, the best way of managing this is to introduce a family technology contract.  

Now this can be as simple or complex as you feel is necessary for your tribe. You may want to insist on just a few rules such as not sharing passwords with friends, seeking permission before downloading apps, and always being kind online. You could simply write these on a piece of paper and have your kids sign it. Whatever works for you but remember, the research is showing that our kids are looking to us to help keep them safe online, so include as much here as you think your kids need. And of course, these need to be age-appropriate. I love this one for under 5’s from our eSafety Commissioner and this one is great for tweens and teens from The Modern Parent. 

4. Talk Cyberbullying (And Empathy) With Your Kids 

Bullying has existed long before the internet was even a word so unfortunately, it isn’t going anywhere. But coupled with the intensity and very public nature of the online world, it can be devastating. In my opinion, the key to cyberbullying is prevention. So, ensuring your kids know they can come to you with any problem, having a tight connection with your child so you can pick when things are ‘off’ and arming them with a basic cyber safety toolkit (not sharing passwords, privacy settings on, being kind online & having time away from devices) is essential.  

One of the ways we can also keep our kids from making mistakes online is by teaching them empathy. If kids haven’t developed empathy, then they make decisions based solely on their own desires – without any consideration for others. Many experts believe that it is the absence of empathy that leads directly to bullying.   

So, be a role model and start weaving the good old saying ‘do unto others as you would like them to do to you’ into your family dialogue.  

5. Consider Parental Controls & Protection Software 

The research findings are very clear: our kids want us to take charge of their online safety. So, let’s get technology working for us so we can keep them safe. 

Parental controls are not the silver bullet but when they are used in conjunction with proactive parenting then they can be transformative. McAfee’s Safe Family offers parents the ability to monitor device activity, limit screentime, block apps, and filter websites. This is a great way of teaching boundaries and limits while also giving yourself peace of mind that your kids are as safe as possible. 

Investing in comprehensive protection software for your (and your kid’s) devices is another way of adding a layer of protection to their online world. Comprehensive security software like McAfee’s Total Protection will protect against dangerous downloads, viruses, malware, online threats, and visits to risky websites. It will also encrypt the files on your computer and help manage your passwords! A complete no-brainer!!  

So, please don’t be overwhelmed and don’t even aim to be the perfect digital parent! Break it down and do the best you can because protecting our kids online needs to be a top priority. So, as soon as possible – check your family communication, take some time to understand your kids’ online world, put a digital contract in place, talk a little, and use some parental controls. But please do not forget about the power of role modeling. As parents, we are our kids’ biggest influencers so it might just be time for you to up your own digital safety game too!! 

Till next time. 

Stay safe everyone! 

The post Aussie Children Have 2nd Highest Rate of Cyberbullying, Time To Focus on Digital Parenting appeared first on McAfee Blog.

Are You Playing A Role In Protecting Your Online Privacy?

By Alex Merton-McCann

Like most things in life, online privacy is a 2-way street. As consumers, we expect the companies we deal with online to manage and safeguard our data to a super professional level however we also have a role to play here too. So, this Privacy Awareness Week (PAW), let’s focus on what we can do to ensure our personal information is kept as secure, and private as possible. 

Privacy Awareness Week 

There’s nothing like a dedicated ‘week’ to renew our focus and in my opinion, this year’s PAW does just that. This year’s theme is – The Foundation of Trust – we all have a role to play, a great reminder of how it’s up to all of us to ensure we manage online privacy. There’s no doubt that managing our privacy is low on the to-do list for many. And I get it – we’re all strapped for time, and we don’t ever think privacy breaches will affect us. Well, my friends, I’m here to tell you that privacy breaches do happen. Identity theft is a reality of living life online. In fact, in 2020/21, nearly 155,000 Aussies had their identities stolen and they were the cases that were reported. But the good news is that if you take a proactive approach, you can minimise the risk of this ever happening. 

What You Can Do to Protect Your Online Privacy 

Believe it or not, most of your privacy action plan involves small steps that are, I promise, relatively painless. The most important thing here is that you need to commit to doing them. The last thing you want is to spend months dealing with the fallout from having your identity stolen. It’s exhausting, stressful, and absolutely worth avoiding. 

Without further ado, here’s your action plan: 

1. Passwords 

Strong and complex passwords are essential to keeping your online information tight. Ideally, a password should have between 8-10 characters and be a combination of letters – both lower and uppercase, numbers and symbols. Each online account should also have its own password too – which is a very overwhelming concept! Consider using a password manager such as McAfee’s TrueKey to help generate and manage passwords.   

2. Conduct An Audit of Your (and Your Kids’) Privacy Settings 

Ensure all the family checks their social media accounts to ensure they are set to private. This will mean that only their chosen friends can see their private information. Each social media platform will have its own ‘help’ page which provides specific steps on how to do this.  

3. Use Public Wi-Fi With Caution 

If you are serious about your online privacy, then you need to use public Wi-Fi sparingly. Unsecured public Wi-Fi is a very risky business. Anything you share could easily find its way into the hands of cybercriminals. So, avoid sharing any sensitive or personal information while using public Wi-Fi. If you travel regularly, consider investing in a VPN. A VPN (Virtual Private Network) encrypts your activity which means your login details and other sensitive information is protected. A great insurance policy!  

4. Use 2-Factor Authentication 

Adding an additional layer of security to protect yourself when accessing your online accounts is another great way of guarding your online privacy. Turn on two-factor authentication for Google, Dropbox, Facebook and whatever other site offers it. For those new to this option, this means that in addition to your password, you will need to provide another form of identification to ensure you are who you say you are. Most commonly, this is a code sent to your mobile phone or generated by a smartphone app. 

5. Consider a Search Engine that Doesn’t Track Your Every Move Online 

Most web surfers rely on Google for their searching but why not use a search engine that doesn’t collect and store the information? And there are loads of more ‘privacy focussed’ options to choose from. Check out DuckDuckGo, that doesn’t profile users or track or sell your information to third parties. 

6. Protect Your Digital Life 

Comprehensive security protection software is an easy way to help firm up your online privacy too as it does a great job of keeping malicious software (malware) at bay. Malware can wreak absolute havoc: from installing pop ups to scanning for personal information. And if you’re likely to click dodgy links (we’re all human after all), then this is a no brainer! Super-duper security software will also guard you against viruses and online threats, direct you away from risky websites and dangerous downloads and protect your smartphones and tablets too, it can also back up your files. McAfee’s LiveSafe protection software comes with a 100% guarantee to protect you against viruses. 

So, this Privacy Awareness week, please take the time to ensure you are doing all you can to nail your online privacy. And of course, please get your kids involved too. Do your research and find some stories of ‘real life’ people who have had their identity stolen to share around the dinner table because identity theft can absolutely happen to anyone! 

Till next time, 

Stay Safe! 

Alex 😊  

The post Are You Playing A Role In Protecting Your Online Privacy? appeared first on McAfee Blog.

What’s a Parent to Do? Closing the Protection Gap between You and Your Children.

By McAfee

Hands down, children look to their parents to keep them safe online more than anyone else, which begs the question—what’s a parent to do?

Our recent study on connected families found that nearly three-quarters of children said their parents were best suited to teach them about staying safe online, nearly twice than teachers at school (39%) and more than twice over for online resources (34%). Parents recognize their role as a protector online as well, with an overwhelming 90% of parents worldwide agreeing that they’re the primary source.

However, our study also found that parents could be taking more steps to protect themselves online, let alone taking steps for their children. In fact, when looking at how parents protect themselves and then if they protect their children the same way, a distinct gap appears.

Online Security Habits Across Devices

Figures that were already low for relatively straightforward and relatively easily employed safety measures drop yet lower for children—such as installing antivirus software, protecting the computer with a password, or sticking to reputable online stores when shopping.

For example, on computers and laptops, note the 11% drop in antivirus usage, the 14% drop in device password/passcode protection, and the 9% drop in regular updates to the operation system.

This trend continues when the study looked at mobile device protection for parents and children. The numbers were similarly low, and sometimes lower than the rate of protection on PCs and laptops. For example, while 56% of parents said that they protect their child’s smartphone with a password or passcode, only 42% said they do the same for their child’s smartphone—a further 14% drop.

Across the board, parents reported protecting a child’s smartphone to a lesser degree than they protect a child’s computer or laptop—notably when it comes to installing antivirus on phones, to a figure of 19% less (57% to 38%).

Mobile Device Usage Among Children

What’s striking about this is how tweens and teens access the internet today. Our report found that 74% of them said that their smartphone was their most important device (followed by their gaming console at 68%). Moreover, the rate at which they use their smartphones indicates that these devices are their primary onramp to the internet. By ages 15 to 16, some 90% of children worldwide report using a smartphone.

Given these findings, two important points stand out for parents:

  • First, the steps that parents take to protect themselves aren’t always done for their children—even though their children look overwhelmingly to them for protection online.
  • Second, children are going largely unprotected on the devices they use to access the internet the most—their smartphones.

Misconceptions about online protection may play a role in these lax measures. Two additional findings may indicate why this is:

  • 49% of parents think a new phone is more secure than a new computer.
  • 59% of tweens and teens thought new phone was more secure as well.

Both perceptions deny the reality that smartphones, and the people using them, are subject to hacks and attacks just like with any other device that connects to the internet. As such, smartphones call for protection too.

6 Steps to protect you and your family online

So, what’s a parent to do? They can take a few basic actions that will go a long way toward safeguarding themselves and their families online:

1) Protect yourselves

It used to be that we could load antivirus on our devices and go on our way with confidence. That’s not the case anymore. While antivirus is still a cornerstone of protection, it’s just a part of overall online protection. Comprehensive online protection software protects more than your computer or smartphone, it protects you.

For example, ours offers all-in-one protection for your personal info and privacy for peace of mind against data breaches—along with further features that can remove your data from some of the riskiest data broker sites that are selling it online. Other features include an online protection score that shows you just how strong your security is, along with simple guidance that can help seal up any gaps.

In all, online protection is the place to start when looking after yourself and your family online, whether that’s on a computer, laptop, or phone—with particular emphasis on phones, given the way parents and children alike rely on them so strongly.

2) Protect your identities

Identity theft can affect anyone, even the youngest of children. Our study found that 15% of children experienced attempted account theft, while 28% of parents reported it happening to them. An identity protection service like ours can monitor your family’s accounts and personal info for unauthorized or suspicious activity—and help you restore a compromised identity with the help of a pro.

3) Protect your devices

In and above using online protection software, there’s also the security of your devices to consider too. After all, devices can get lost or stolen. Take steps to protect your devices by ensuring they’re locked with a PIN or other protection like facial recognition. For your apps, use two-factor authentication wherever possible for extra protection should your device end up in someone else’s hands.

4) Protect your accounts

Similarly, you can take steps to protect your online accounts by using strong, unique passwords for each one. That means no repeats. This makes it far more difficult for hackers to compromise multiple accounts, such that if one password is compromised in a data breach, any potential damage is limited to just that one account in question.

Taking care of that yourself can be a lot of work, given all the accounts you likely have accounts across all the shopping and banking, not to mention your apps. It gets even more involved when you add all your children’s accounts into the mix. Yet there’s good news, a password manager can do all the work by creating and storing strong, unique passwords for you.

5) Keep updated

Updating your operating systems and apps can keep you current with the latest features and enhancements, and help you keep one step ahead of hackers as well. Many updates to operating systems and apps include security fixes and enhancements, which can keep bad actors from taking advantage of any exploits or loopholes on your devices. Many devices and apps make it easy with an auto-update feature. If any of yours offer auto-updating, take advantage.

6) Keep talking

Completely aside from software, apps, and updates, another way to keep your kids safe online is through conversation. When talking with them about their day, weave in a few questions about what’s happening online. What are their favorite games and apps right now? What shows are they watching? Is there a funny post or video they want to share?

Questions like these, simple as they are, can make talking about their life online seem more normal—the ups and downs of it alike—and provide you with opportunities that will help you foster strong decision-making skills that they can carry into adulthood.

Closing the gap

With our study uncovering a clear gap in protection, parents can rest assured they can close it with a few relatively straightforward steps, making everyone in the household safer than before.

This was just one of several findings from our global report on connected families. Others include noteworthy differences across nations, such as which nations report the highest levels of cyberbullying and which nation has nearly 100% of its young children saying they use a smartphone regularly. Yet more findings reveal insights into screen time, video game usage, and a breakdown of the top online activities for teens—and many more ways families are growing up together through their lives online.

Again, what’s a parent to do in light of all this?

Our blog is a great place to start. It offers parents and families a terrific resource when they have questions about life online, along with further resources about online protection that simply make for good reading. Our aim is to help you get thinking about what’s best for your family and the steps you can take to see it through, all so that you can make everyone’s time online safer and more enjoyable.

The post What’s a Parent to Do? Closing the Protection Gap between You and Your Children. appeared first on McAfee Blog.

Life Behind the Screens of Parents, Tweens, and Teens: McAfee’s Connected Family Study

By McAfee

How do parents and children connect and protect themselves online? We spoke with thousands of them around the world to find out.

In December 2021 we conducted a study about beliefs and behaviors about life online among members of connected families—as individuals and as a family unit. Parents and children were surveyed together, with parents answering first and then bringing their children in to consent and answer, leading to findings that represent connected families across 10 different nations.

Through this study, we uncovered universal beliefs about online protection, along with several nuances, all of which pinpointed several tensions between parents and children when it comes to staying safe while enjoying life online.

Four broader topics presented themselves through this study, with each topic presenting several follow-on findings. Here, we’ll take a look at each topic and touch on a few of the several findings found within each, followed by a link where you can download the full report with its complete set of insights and trends.

Topic One: Mobile Maturity

While our tweens and tweens seem to grow into adults right before our eyes, their lives online mature into adulthood as well—thanks in large part to their mobile devices.

Our study found that children between 15 and 16 years old see their mobile usage jump significantly, so much so that it approaches levels that they will carry into adulthood. Yet their connected lives start much earlier, with smartphones and mobile devices leading the way online. The result is that most tweens and young teens today have access to the expansive internet in the palm of their hand, which exposes them to the broader internet full of apps, chats, entertainment, and social media—along with the benefits and risks nearly right away.

As far as the risks are concerned, tweens and young teens reported on their experience with cyberbullying, account theft, and unauthorized use of their personal data. Here it appears that several children were exposed to these risks at an early age.

While these experiences start early with 10–14-year-olds, exposure to online risks only increase as teens get older. By age 17 to 18, reports of cyberbullying increase to 18%, attempted theft of an online account to 16%, and unauthorized use of personal data to 14%.

Topic Two: Parents as Safekeepers

As far as life online is concerned, children look to their parents to keep them safe. While parents accept that role, our study found that they appear to have difficulty in following through.

Children said that their parents are best suited to teach them about being safe online, making them the clear winners across all categories. Nearly three-quarters of children pointed to parents, nearly twice than teachers at school (39%) and more than twice over for online resources (34%).

Looking at the reasons for that response more closely, 63% tweens and teens worldwide felt that their parents know enough to protect their security and privacy. This figure was higher for younger children (65%) and then decreased as they reached their late teens (55%). As noted earlier, an increasing number of children in their late teens have experienced online risks at this point, perhaps leading to less confidence that their parents indeed have the knowledge to keep them safe.

Parents recognize their role as protectors online, just as they recognize their responsibility to protect their children in the broader world. An overwhelming 90% of parents worldwide agreed with this sentiment. Like their children, parents felt that teachers at school played a role as well at 36%. However, their second top response was internet providers, weighing in at 41%.

Yet while parents say they view themselves as protectors, there’s a gap between intent and effort. On PCs and laptops, parents reported the online protection measures they took for themselves, which appear relatively low given the availability and ease of use with such measures—like installing antivirus software (68%), protecting the computer with a password (58%), or sticking to reputable online stores when shopping (50%).

These figures drop yet lower when asked if they took similar precautions for their children. Thus, as parents protect themselves at a low rate, they protect their children at a rate that’s yet even lower.

Moreover, when it came to protection on smartphones, the numbers were similarly low, and often lower than the rate of protection on PCs and laptops. For example, while 56% of parents said that they protect their smartphone with a password or passcode, only 42% said they do the same for their child’s smartphone—a further 14% drop.

Topic Three: The Secret Lives of Tweens and Teens Online

It’s no secret that teens and tweens may hide their activities online. In fact, they’ve said as much.

Our research found that more than half of children (59%) take some action to hide what they’re up to online. When asked for details, tweens and teens mentioned the following:

  • Clearing the browser history, 26%.
  • Close/minimize browser when parent walked in, 21%.
  • Hide or delete IMs or videos, 15%.
  • Browse with incognito mode, 15%.
  • Lie or omit details about online activities, 15%.
  • Use a device their parents don’t check, 10%.

As children grow older, these privacy-keeping activities only increase, particularly when it comes to clearing browser history and using incognito mode in their browser.

Likewise, it appears that it’s no secret children are speaking privately with people they don’t know online. When asked if they believe their children are having conversations without knowing a person’s real identity, 34% of parents said yes. As for children, 37% said yes, marking a 3% difference in awareness between parents and children.

Broken down by age bracket, 36% of children from ages 10 to 14 say they’re having these conversations, which jumps up to 41% at ages 15 to 16. Later, from ages 17 to 18, that figure drops to 39%.

Topic Four: Gendered Protection Bias

Parents in our study said that they take different measures for boys and girls when it comes to protecting them online. An apparent gender bias finds girls more protected than boys, yet it is boys who encounter more issues online.

Keeping tabs of a child’s safety online takes many forms, some involving apps and software on a child’s device, others that require parents to take a more active hand.

As for safety on devices, parental controls software provides one method for monitoring online activity, with features that keep an eye on children’s activity, limit screen time, and that block and filter certain apps and websites.

Parental controls software appears to remain a popular option. On PCs and laptops, 33% of parents reported using it. On mobile devices, the figure held at 33% as well.

Further, parents said that they relied on other approaches to help keep their children safe, citing several other ways they oversee their children’s time online. For example, in the case of monitoring activity on their child’s mobile device, parents say they will:

  • Limit the time of day or length of time when the child has screen time, 59%.
  • Check the websites or apps the child visits or uses, 56%.
  • Look at call records or text messages on a smartphone the child uses, 40%.
  • Friend or follow the child on social media sites, 35%.
  • Track the child’s location through GPS apps or software, 30%.

However, accounting for age and gender, differences in the use of parental controls arise. Girls in their tweens and early teens see more protection from parental controls software than boys do.

For example, girls 10-14 were more likely than boys of the same age to have parental controls on PCs on laptops in every country surveyed (except Canada), and on mobile in every country (except Germany).

This trend extends to several of the more hands-on approaches, with girls seeing them applied more often than boys. For example, in the U.S.:

  • 47% of parents say they will check the browsing and email history on the PCs of their daughters aged 10 to 14. For boys of the same age, that figure is far lower at 33%.
  • The numbers for mobile devices were also similar, with reported checks for girls at 48% and for boys at 35%.

Based on reports from boys, they are more likely to experience a range of online threats more frequently than girls do—with issues ranging from attempted account theft, a financial information leak, and unauthorized use of their personal data.

Meanwhile, it is girls who are adopting online activities at a rate much faster than boys, at least on mobile. Girls aged 10 to 14 tend to stream music, use social media, and go online shopping more than boys their age.

In all, girls report that they are reaping the benefits of online life earlier than boys and with relatively fewer security issues. Meanwhile, for boys, that equation is flipped. Their online lives mature more slowly, yet they find themselves experiencing security issues more often.

Further findings

We’ve seen just how young children are when they reach maturity, at least in terms of their lives online.
By their mid-teens, they’re using computers, laptops, and smartphones at rates that will carry into adulthood. With that, they’re already experiencing some of the risks and issues that adults do, such as attempted account theft, improper use of data, and leaks of financial information.

These represent a few of the many insights and trends found in our complete report on connected families. Others include noteworthy differences across nations, such as which nations report the highest levels of cyberbullying and which nation has nearly 100% of its young children saying they use a smartphone regularly. Yet more findings reveal insights into screen time, video game usage, and a breakdown of the top online activities for teens—and many more ways families are growing up together through their lives online.

Click here for a full copy of the report.

Survey Methodology

In December 2021 McAfee LLC conducted a study about beliefs and behaviors around digital participation and online protection among members of connected families—as individuals and as a family unit.

Global survey of parents and children, with children answering alongside their parents.

Parents and children were surveyed together, with parents answering first and then bringing their children in to consent and answer.
These findings represent connected families not collections of individuals.

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My Child Wants a Phone. Should I Say ‘Yes’?

By Alex Merton-McCann

I can remember so clearly the day I got my first mobile phone. I was 21, had just finished university and was beyond excited at the idea of driving around in my red Mazda 121 (bubble car) making calls on my new fancy phone! The fact that it was the size of a brick, didn’t bother me a bit – I was connected!! 

Without a doubt, mobile phones have completely changed our expectations of being connected and contactable. If calls or texts are not promptly returned in 2022, the lack of reply may be interpreted as rude or, worst case – the sender may feel that they’ve been ghosted! 

So, in our super-connected society, it’s inevitable that our kids want to get in on the action. But when is the right time to give them a phone of their own? And how can you keep them safe? 

Research Shows Nearly 50% of Aussie kids aged 6-13 Access A Mobile Phone 

In 2020, the Australian Communications and Media Authority released a report, entitled Kids and Mobiles: how Australian children are using mobile phones, which found that in 2020, just under half (46%) of Aussie children aged 6 to 13 used a mobile phone. 33% of children owned the phone they used while the remaining 14% used a device that didn’t belong to them. 

The research also showed that playing games, taking photos/videos, and using apps were the most common activities undertaken on a mobile phone. Using the phone to communicate via text messages and calling a parent or family member was also a common activity – and actually increased in the three years prior. 

And if your tweens and teens are telling you that “everyone has a phone” then it looks like they are on the money, with the report revealing that 76% of 12- and 13-year-olds own their own devices.  

How To Decide When The Time Is Right? 

In my opinion, there are many factors that need to be considered when making this big decision. You need to take into account your child’s maturity, their technology habits, and most importantly, your gut instinct – one of the most powerful parenting tools, in my opinion!  

And please, don’t think that is a one size fits all answer here because there absolutely isn’t. If there is one thing parenting 4 boys has taught me is that not only does each child have different strengths, but they mature at their own pace. So, when considering whether your child is ready, don’t think about their age. Instead, ask yourself whether they can handle the technology properly and robust enough to navigate the tricky stuff. A naïve 14-year-old with low social awareness may not be as ready as a savvy 12-year-old who has previously demonstrated successful problem-solving skills. 

Here are some things to consider: 

  • Can your child read social cues in written form eg messaging and texting apps. 
  • How would your child respond if they experienced hurtful comments?  
  • Can your child manage valuable items carefully? Do they tend to lose items? 
  • Do they have enough self-control to manage their own screen time? 
  • Are you confident they would come to you if they experienced a problem? 
  • Do they understand the value of money? Is it likely they will spend money on their phone if unsupervised? 
  • Are you confident they understand the importance of their online reputation? 
  • Does your child display empathy? 

What Rules Should I Introduce? 

Let me share my biggest piece of advice – before you put that phone into your child’s hand, PLEASE set the ground rules. Their willingness to co-operate will be vastly reduced once the phone is theirs! Some families choose to outline the ground rules for any device (including a phone) in a family technology agreement. And it’s not a bad idea: you develop the rules and the boundaries and then have them sign it – just like a contract. I love this agreement from America’s Family Online Safety Institute (FOSI) which you can find here. But why not develop your own one? Here are some points to consider including: 

  • Kindness and respect in all communication on the phone – always! 
  • No mobile phones to be kept in bedrooms overnight. They all need to be placed in the kitchen for charging. 
  • No mobile phones to be used at the dinner table. 
  • Who pays for the excess data? You or them? 
  • Who pays for in-app purchases? You or them? 
  • Who pays if the phone is lost or damaged? You or them? 
  • If they see anything that upsets or concerns them, they must always come to you. 
  • Take screenshots of behavior that concerns them 
  • You may want to have the right to view their phone – of course, in younger children, this is more appropriate.  
  • Are there certain times when the phone isn’t allowed? 
  • Who will know the passwords? 

I’m a Fan of Phones in High School 

In my opinion, starting high school seems to be a logical time to start thinking about phone ownership, if you haven’t gone down that road before. Many kids will need to catch public transport to get to high school and having a phone in their pocket, in case plans go awry can make everyone feel more comfortable. 

Remember, You’re In Charge!! 

I realize that there is so much to consider so take some time to weigh up all factors.  

But don’t forget – you’re the parent. Regardless of how much pressure your super keen tween is applying – this is your decision. You are the best judge of your child’s maturity and readiness. Giving your child a phone is in effect, giving them access to the adult world. So, only say yes if you are convinced the time is right 

Good luck! 

Alex x 

The post My Child Wants a Phone. Should I Say ‘Yes’? appeared first on McAfee Blog.

A Parent’s Guide to TikTok

By Alex Merton-McCann

Finding someone who hasn’t heard of TikTok in 2022 would be quite the achievement. As one of the most popular social media platforms of the moment, it is not only being used by our tweens, teens and even grownups to connect but also as a crucial way to tell important stories amidst a backdrop of natural disasters and even war.  

As parents, we know we need to keep up with the latest social media platforms but let’s be real – we don’t always have enough time. So, I’m going to do the hard work for you. Here’s my overview of TikTok – what it is, the risks, and most importantly, how you can help your kids (or yourself) stay safe while using it. You’re welcome!! 

What Actually Is Tik Tok? 

Tik Tok is a social media platform that can be downloaded on any smartphone via an app. Once you’ve signed up to the app and become a user, you can create and then share short videos of 15 seconds in length on any topic. 

The app started life as Musical.ly, a super popular video streaming app that also allowed users to make funny 15-second videos, many of which focussed on lip-syncing. By mid-2017, the app had over 200 million registered users.  In 2018, the app was taken over by Chinese company ByteDance and all of its users (and their content) were moved to TikTok. 

How Popular is Tik Tok? 

According to Hootsuite, TikTok is the 6th most used social media platform in the world. As of late September 2021, TikTok had over a billion monthly users and as of August last year, it overtook Facebook to become the world’s most downloaded app. Facebook does, however, have more monthly users, reporting a massive 2.74 billion users as of August 2021 

Who Is Using It? 

It appears TikTok is used by females (57%) more than males (43%) however its user base is very diverse and cuts across all age categories – yes, even us parents! But brands hoping to reach younger female audiences are without a doubt using TikTok to showcase their wares. What is interesting is that although we all think that TikTok dominates the Gen Z market, research shows that it doesn’t rank as the top choice for younger users – in fact only 4.3% of users name it as their favorite platform. Users between 16 and 24 nominate Instagram as their top choice! 

How Old Do You Need To Be To Use TikTok? 

Unlike other social media platforms, there is no minimum age requirement when using TikTok. The company says that it adjusts a user’s privacy settings based on the birthday entered when setting up the account. If a user is under the age of 13, they will automatically be directed into the TikTok for Younger Users program which has additional privacy and safety protections. Of course, anyone can lie about their age, but TikTok has said publicly that it has moderators trained to predict when a user is suspected of being underage. 

What Are The Risks of Tiktok? 

As you would know, there are risks associated with using all social media platforms and TikTok is no exception. However, in my opinion the majority of these can be managed with a combination of critical thinking, parental controls, and preparation – more about these later.  

But let’s go worst-case scenario for one moment. Here are the potential risks that your child could encounter: 

  • Contact from online predators 
  • Inappropriate content: sexualized, violent, racist  
  • Potentially damaging conversations around mental health 
  • Anxiety from potentially poor reaction to their videos 

How To Manage The Risks On Tiktok? 

Unfortunately, it isn’t possible to keep our tweens and teens in a bubble – I know, so disappointing! So, the best and only option is to prepare them for challenges online and arm them with tools to navigate the tricky stuff. Here’s my advice on how to best help them manage TikTok:  

1. Download The App & Start a Conversation 

Knowledge is power, my friends. So, download the app and have a play so you better understand it. Then, why not ask your experienced in-house ‘TikTokers’ to show you how it works. Use this as an opportunity to ask them what they do when they see something that concerns them, or how they would manage approaches from people they don’t know. Why not weave in reminders about the importance of online privacy and the permanence of their digital footprint? Commit to making these conversations regular.  

2. Foster A Critical Thinking Mindset 

Helping your kids become critical thinkers is, without doubt, one of the best ways of helping them prepare for life’s challenges – both online and offline. Being able to rigorously question ideas and assumptions rather than accepting them at face value is your kids’ golden ticket! So, if they are approached by friendly (but ill-intentioned) strangers online or sent a link to a super compelling offer online, they will have the ‘smarts’ to realise that all is not as it seems and to hit delete! 

3. Use TikTok’s Parental Controls Or Help Them Set Up Privacy & Safety Settings  

If the horse has already bolted and your tween or teen has been using TikTok for a while, then introducing boundaries might be tricky but don’t give up! TikTok has a Family Pairing feature which allows parents to link their TikTok account to their teen’s account so they can control the settings remotely. This might be a good option if your child is younger or just starting out on TikTok. This gives parents the power to turn on Restricted Mode, screen time limits, and also turn off the direct message option.  

Leverage Tiktok’s Privacy Controls 

If your child has been using TikTok for some time and you want to pull things back, then why not work with them to set up their privacy and safety features. I find kids always respond best when you explain why you are doing something so assure them you are just wanting to keep them safe. TikTok has a long list of features you can enable that will make your offspring’s experience that much safer. From turning off downloads, filtering comments to introducing screen time limits, there is a great range of ways of making the TikTok experience much less risky. Check out the full list from TikTok here. 

So, next time you hear your kids reference TikTok, don’t immediately feel a pang of guilt that you don’t really know what they are talking about. You’ve got this! Download the app, take a look around, read this post a few more times, and you’ll be fine! And remember, our kids don’t expect us to be experts straight away, or even at all. They just need to know that we’re interested in all parts of their life and respect just how important their digital life is to them. 

You’ve got this!! 

Take care all 

Alex xx 

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Helping Mom & Dad: Family Video Chats

By McAfee

Editor’s Note: This is the third in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply. 

Now here’s a great topic. Spending more quality time with our folks, even if they’re far away. That’s the beauty of a family video chat. It’s a way to connect with more than voice. It’s a way to share moments together. 

If your parents and the older loved ones in your family haven’t come around to the idea of video chats just yet, now’s a good time to give it a try. Video chats are far easier to enjoy than ever, and with a little initiative from you, the family can gather around a video chat rather quickly. In fact, there’s plenty you can do to get them started.  

Video chats may be old hat to you, but it’s likely quite new to them 

Clearly, a video chat is different than a phone call. Beyond the technological differences, it’s quite a different way of interacting. After all, there you are, face-to-face, talking over a device. And that may feel a little awkward, especially for our parents. They’ve lived lives where long-distance conversations meant using a phone that was anchored to the kitchen wall. 

So aside from the technical considerations of video chats, there’s a degree of freedom that may leave our parents wondering what to do and how to act in this new medium. Just like when we first used video chat ourselves, questions come up … Where should I be looking on the screen How should I hold the phone Can everyone on this call see up my nose? 

You can ease them in by taking the lead, welcoming them into the notion that your video chat can be much more than a phone call. More than simply talking, it’s a chance to create a shared space together.  

A great example is this: a co-worker recently told me about his in-laws who were scouting out retirement communities to live in. Even though his in-laws lived 2,000 miles away, they all got to do a little house-hunting together. Using a smartphone, they took room-to-room tours of model homes together, got views of the tree-lined streets, checked out the pools and rec centers, and so on. A few weeks later, they shared another video call where his in-laws walked the family through their new place after they’d settled in. And all of it started with a simple request, “Hey, turn on FaceTime so we can take a look too!” 

So, in a way, video chats truly are an opportunity to create moments together. It could be as simple as asking grandma to read a book to the kids, have mom and dad share what they’re having for a birthday dinner, or ask them to show how hard it’s snowing outside their home. Anything you can do to encourage a little free interaction of some sort may make a video chat feel far more comfortable. You can really relax and interact once you settle in and let the possibilities unfold. 

Set a time for your call 

In a way, a video call is much like dropping by the house for a visit. Placing a video call unannounced may catch mom in her curlers, so to speak. Or, as we’ve heard our parents say when they looked at a messy living room, we may catch them when “the house isn’t ready for guests.” In either case, scheduling a time for a video call gives everyone time to prepare. Whether it’s sprucing up your appearance or simply getting into the headspace for a face-to-face interaction, a designated time helps everyone get ready. 

On your end, it’s an opportunity for you to prepare as well. Do the kids have some recent schoolwork or a project they’re proud of? Have them bring it for some show-and-tell. Doing some cooking lately and you just can’t seem to get the family secret BBQ sauce just right? Bring your folks into the kitchen for some cooking advice. Find an old treasure in storage? Break it out and flip through your old grade-school art scrapbook with them on the call. As you prepare, think about sharing and moments, some of the things you’d like to do together over a video call. That’ll make it all the more special. 

Picking a platform for your video call—smartphones and tablets are a straightforward way to go 

As you know, there are plenty ways to hold a video call. There’s a good chance you’ve used several platforms and apps yourself already, whether with friends, work, or a mix of both. So when it comes to picking what’s best for your video call, the question to ask here is what’s your parent’s comfort level with technology. 

If your parents are pretty comfortable with technology, you can share one of my earlier articles on video calls with them, which walks through the ins and outs of different apps and options. If they’re a little less savvy with technology, ideally they have a smartphone or tablet that they can use. Chances are, that device will have video calling built right in, such as Apple’s FaceTime or Google Duo on Android devices—both of which make video calls an easier “point and shoot” experience.  

Even if you’re using different devices, you can still use apps like FaceTime between Androids and iPhones. It’s rather straightforward, as all it takes is for one party or other to click a link. Additionally, Google Duo is available as an app in Apple’s App Store, which makes it easy for everyone to get on one platform as needed. 

Video calls on laptops and computers 

If a smartphone or tablet isn’t in the picture, there are certainly options for laptops and computers, several you may also know well already. Of the free and relatively straightforward apps out there, you can choose from: 

Zoom

With a free account that can run through a browser window, you and your parents can enjoy a call without having to manually download an app. 

Skype

This comes standard on Windows PCs and supports apps for all kinds of tablets and smartphones too. If you want to create a video chat without an account, you can simply visit this page and start an instant video chat with a click 

Google Meet

Free to anyone with a free Google Gmail account, you can use Google Meet just by clicking its icon from your Google apps menu or by visiting https://meet.google.com/. Like Zoom and Skype, it can run in the window of a browser, so there’s no app to manually download. 

Of course, your folks will need a camera and microphone for their computer. If they don’t have one, there are plenty of moderately priced web cameras that include a microphone. I suggest getting one with a physical lens cap. That way they can protect privacy. Of course, they can always simply disconnect it when they’re not using it. 

Setting up a laptop or computer for video calls may take a little bit of work. You can help your parents by walking them through the process with these articles: 

Keeping safe on your calls 

Once you’re all set up, here are a few things that you and your parents can do to help keep your calls private and secure.   

1) Set a password 

If your video chap app generates a link that others can click to join in, be sure to create a password that uninvited parties can’t join in as well. Also, don’t be shy about asking your family members to use a password on the calls they initiate. It’s pretty much standard practice nowadays. 

2) Double-check any video chat invitation links 

Likewise, with any chat link that’s sent to you, be sure that link is legitimate. Confirm the link with the family member who sent it, particularly if you weren’t expecting one. (This is another good reason to schedule calls. Family members will be on the lookout for that link.) 

3) Use security software 

Make sure that you’re using comprehensive online protection software that helps steer you clear of scam emails and links, along with browser protection that blocks links that could send you to sketchy websites. That way, if you do get sent a bogus invite link from a scammer, you’ll be protected. 

4) Keep your apps and operating system up to date 

Aside from giving you the latest features and functionality, updates also often include essential security improvements. Set your computer to update itself automatically and consider using security software that will scan for vulnerabilities and install updates automatically as needed. 

Chat it up! 

An interesting closing note is that getting comfortable with video chat may open a world of other possibilities as well. Perhaps once they get online and see how video chats work, they’ll reach out to other friends and them get in on it too, creating more opportunities to reach out and spend time with others. In other words, you may really start something here by getting mom and dad on video chat. 

Additionally, early research has shown that older adults who use regularly technologies like video chat have seen positive impacts in their long-term memory compared to those who just interacted over the phone or in person. Similarly, research has shown that the use of technology, in general, can enhance mental health for older adults as well.  

With that, I hope you’ll give it a try with your parents and older loved ones. Meet the inevitable technical bumps in the road with a smile because this journey will be absolutely worth it. For all of you. 

The post Helping Mom & Dad: Family Video Chats appeared first on McAfee Blog.

Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

Kids Back To School – The Perfect Time to Audit Your Family’s Online Safety

By Alex Merton-McCann

When Aussie school opened their doors this year, the lifespan of parents around the country drastically improved. The combination of homeschooling, working from home, and not going anywhere has completely drained many Aussie working parents, me included!! Many of us have been in survival mode – just focusing on the basics to get through! 

Well, now we’re getting back to some sort of normal and we have a little more time to breathe, it’s time to focus on those overdue jobs and that includes doing an audit of your family’s online safety. Now, I know it might seem boring, but I promise you it’s worth the effort. So, I thought I’d share with you a checklist of what you need to do to ensure your family is as safe as possible when online. Let’s get started: 

1. Passwords 

Your first task is to ensure every family member has a different password for each of their online accounts. Yes, I know – that sounds completely overwhelming. But hear me out. If you have the same password for all your online accounts and you get hacked, then you could be in a world of pain – as the hacker now has access to all your online accounts!! So, this is very much worth sorting out.  

Now, there are many ways of managing a long list of passwords. You could write them down in a special, secret book. You could call on your Mensa level memory and try to remember 50 plus passwords – unfortunately, that’s not me! So, let me give you the best solution – a password manager. Password Managers can both generate and remember super complex passwords that no human could even concoct. Check out McAfee’s True Key – it’s free and a complete no-brainer, my friends! 

2. Software Updates 

Before my life as Cybermum, I used to think software updates were a massive inconvenience. Something else to add to the never-ending list. But how wrong was I! A software update addresses security flaws or bugs in the current version of the app or program. Their goal is to protect the user. So, if you’re serious about protecting your family, these updates can’t be ignored. The easiest way to manage this is to set updates to be automatic, where possible. You can also do this with apps on your phone – for both Apple and Android devices.  

3. Ensure Location Services Are Off 

Most apps, networks, and devices have geotagging features which means your whereabouts can be widely communicated if your location’s services are turned on. And don’t forget that digital photos can also give away your location as they contain metadata which is information about the time, date, and GPS coordinates of where the pic was taken. So, your job here is simple – ensure all devices have geotagging turned off. And while you’re at it, ensure your kids understand why it’s critical to keep it that way! Nothing worse than pesky strangers knowing your whereabouts! 

4. Security Software 

Not having security software installed on your devices is no different from leaving your front door unlocked. It is essential. A top-shelf security software system will detect and shut down security attacks on your system. Many will also have a firewall that constantly filters the data that both enters and leaves your computer and will block and restrict your network from viruses and hackers. It will also keep an alert to malicious software and if detected will remove issues such as viruses, worms, and Trojans. It will also stay alert to spyware that you may unintentionally download onto your system and will block and delete it if found. See what I mean? It’s essential. Check out McAfee’s Total Protection which will give you peace of mind. 

Unfortunately, there are no guarantees in life however there are definitely ways to minimize risk. Following the above 4 steps will have a significant positive impact on your family’s online safety and most importantly, means you can enjoy a little peace now the kids are back to school!  

Till Next Time 

Alex x 

The post Kids Back To School – The Perfect Time to Audit Your Family’s Online Safety appeared first on McAfee Blog.

Helping Mom & Dad: Online Banking

By McAfee

Editor’s Note: This is the first in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply.

Online banking is for everyone. Or at least it should be. 

The benefits of online banking are many for our moms, dads, and grandparents, just as they are for us. Elder adults can deposit checks, pay bills, transfer money to and from investments, and so on, all without needing to leave home. However, our parents and the older people in our lives may face a few hurdles that are holding them back. As a son, daughter, or loved one, there are things you can do to help them clear those hurdles so they can enjoy the convenience of online banking, safely and securely. 

What do some of those hurdles look like?  

  • Familiarity, for one. Their comfort level with the internet simply may not be as high as ours. (After all, so many of us have grown up with it to some degree.) The web page layouts, transactional flows, and basic internet navigation sense that we all take for granted may still feel a touch foreign to them.  
  • Another hurdle is trust. Many of our parents simply know and have come to trust, in-person and face-to-face interactions, particularly at a bank. Simply put, they may be far more trusting of the teller behind the window than the web page on the browser. 

Meanwhile, the digital world continues to evolve apace, particularly with regard to online banking. Between 2018 and 2022, the number of people in the U.S. who use online banking steadily rose to more than 65%, and more than three-quarters of Americans used a mobile device the last time they checked their balance. And as of 2020, nearly two billion people worldwide used online banking, a number that only continues to increase. 

This rise in online banking has implications for the elders in our lives. Even if they aren’t active in online banking themselves, their financial information is part of this digital mix. The banks and financial institutions where they keep their savings and funds are digitally connected and digitally accessible. At a minimum, this means that they should take steps to protect themselves and their finances. Yet the upside is here is that we can help them do much more than that—that we can actually help them take advantage of online banking and enjoy its benefits. 

Setting up online banking for mom and dad—start with the basics 

Depending on their comfort level, you may want to start by reviewing some basic digital literacy before diving right into online banking. As mentioned above, there’s so much about the internet that we take for granted, and the elders in your life may benefit a little 101-level introduction to the internet. 

When you’re both confident that their comfort level with the internet is in the right place, you can move on to the next step—making sure mom and dad have solid online protection in place. This is square one before going online, particularly when you’re banking online. Some basic digital hygiene will help protect their banking and finances. Moreover, it will help protect the other things they do online as well.  

The following quick list is a great way to make them far more secure: 

1) Update their software

That includes the operating system of their computers, smartphones, and tablets, along with the apps that are on them. Many updates include security upgrades and fixes that make it tougher for hackers to launch an attack. 

2) Lock up

Computers, smartphones, and tablets will have a way of locking them using a PIN, a password, a fingerprint, or the owner’s face. Take advantage of that protection, which is particularly important if that device is lost or stolen.  

3) Learn about tracking and wiping smartphones

This is important should they lose their smartphone or believe it’s been stolen. Have them turn on device tracking so that they can locate their phone or even wipe its data and contents remotely if they need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  

4) Use online protection software  

Protecting your devices with comprehensive online protection software will defend them against the latest virus, malware, spyware and ransomware attacks plus help steer them clear of phishing attacks and malicious websites designed to steal personal and financial information. Also, make sure it offers a password manager like ours does, which can create and store strong, unique passwords for each of their accounts—alleviating the burden of mom and dad remembering them.  

5) Look into an identity protection service

With all the personally identifiable information (PII) we create simply by using the internet, tracking and monitoring your PII is essential for preventing identity fraud and theft. The same is true for mom and dad. A strong identity theft protection package will offer cyber monitoring that can detect the misuse of your PII. Our identity protection service takes that protection a step further if the unfortunate happens with $1M coverage for lawyer fees, travel expenses, lost wages, and more. 

Take it in steps 

With their devices and PII more secure, you can move on to the banking portion itself. While there’s so much you can do with online banking, it’s a good idea to take things one at a time. Some elders aren’t sure how to sign up for online banking with their financial institution, so you can start there. Take them through the setup process (using that strong, unique password as mentioned above) and simply get them going.  

From there, they can familiarize themselves with the layout of banking site or app they’re using. A straightforward task like checking account balances is a great way to do just that. After their comfort level with the site or app tales root, you can move on to other things they can do online, like pay bills online, deposit a paper check with their phone, and review their statements for any discrepancies. 

Be ready to lend an ear and a hand 

Another thing that may help put your folks at ease is to let them know you’re there to help. Questions will inevitably come up, and it’ll be a great comfort to them knowing that you’re around to lend them a quick answer as needed.  

For example, let’s talk about spotting possible discrepancies in their statements. Some account entries may look a little strange because the name of a business does not always match the way it appears in a bank or credit card statement. This may lead to questions about the purchase—was it something they made? Is it a legitimate charge? These are answers you can help them track down. 

Related, online banking provides our parents with a powerful tool against identity theft and fraud. By reviewing account statements closely, they can potentially spot bogus charges and purchases before they become a larger, and more costly, problem. (For a great primer on the topic, read and share this article that covers identity theft and fraud, along with steps to prevent it.) 

Call on the experts 

Several different banks offer resources specifically for elder bankers. The offerings will of course vary from bank to bank, yet you may find that they have videos and information on their websites designed to make online banking easier. Likewise, they may offer special services that mom and dad may qualify for. In all, feel free to lean on their bank for assistance as needed. They’re there to help. 

You can also look into independent resources as well, such as the AARP and “Ready, Set, Bank,” which both provide a wealth of videos and articles about online banking.   

Helping mom & dad get the most from online banking 

As kids, grandkids, and younger loved ones, there’s plenty we can do to help the elders in our lives enjoy online banking with confidence. Shoring up their security, starting them easy, and then being there to answer questions can help them clear the hurdles of familiarity and trust they face. 

Just as they’ve guided you through the ins and outs of life, here’s a chance to return the favor. What’s more, it’s yet another way you can spend time together, whether in person or over a call. And that’s a good thing. 

The post Helping Mom & Dad: Online Banking appeared first on McAfee Blog.

A Look Beyond Their Lock Screens: The Mobile Activity of Tweens and Teens

By McAfee

While our tweens and tweens seem to grow into adults right before our eyes, their mobile usage matures into adulthood as well—and in many ways, we don’t see. 

Girls and boys hit their mobile stride right about the same point in life, at age 15 where their mobile usage jumps significantly and reaches a level that they carry into adulthood, which is one of the several findings we uncovered in our global survey of parents, tweens, and teens this year. 

So, what are tweens and teens up to on their mobile devices as they mature? And where do their parents fit in? We asked parents and kids alike. What we found gives us a look into the mobile lives of tweens and teens behind their lock screens. 

Mobile is the Most Important Device—Yet Far More So for Kids than Their Parents  

For starters, parents and their kids alike say that their mobile device is the most important one in their life. Parents placed mobile in their top two with their mobile device or smartphone at 59% followed their computer or laptop at 42%. Tweens and teens put their mobile device or smartphone at the top of the list as well, yet at a decisive 74% worldwide, followed by their gaming console at 68%.  

“Parents and their kids alike say that their mobile device is the most important thing in their life.”

Further, tweens and teens place a higher value on their smartphones to keep them connected with friends and family. Some 59% of parents said mobile was essential in this role, whereas tweens and teens put that figure at 64%. For parents, the runner-up device for keeping connected was the computer or laptop at 42%.  

Yet quite interestingly, tweens and teens said their second-most important device for keeping connected with others is their gaming console, at 40%, perhaps indicating gaming’s role in creating and fostering friendships today. Of course, plenty of that gaming is happening on mobile as well, with half of all tweens and teens surveyed worldwide saying that they play games on their smartphones. 

It’s No Secret—Kids Will Cover Their Tracks Online. But How? 

Broadly speaking, the activities kids do on their phones match up closely with what their parents think they’re doing on their phones. Yet there’s a fair share of secretive activity that happens within that. 

Regarding general activity, parents and their tween- and teen-aged children worldwide see eye to eye when it comes to what parents think are their kids’ favorite activities on mobile are and what kids say they actually are:   

  • Watching short videos (YouTube) – parents think, 66%; kids say 67%  
  • Browsing the internet – parents think, 64%; kids say 66% 
  • Streaming music – parents think, 53%; kids say 55% 

However, and perhaps unsurprisingly, tweens and teens say they’ve kept some the things they’re watching, browsing, and streaming from their parents. When asked if they sometimes hide specific online activity from their parents, 59% of tweens and teens worldwide said they have done so in some form or other, including: 

  • Clearing the browser history, 26% 
  • Close/minimize browser when parent walked in, 21% 
  • Hide or delete IMs or videos, 15% 
  • Lie or omit details about online activities, 15% 
  • Use a device their parents don’t check, 10% 

Keeping an Eye on the Kids: Parents Tend to Take a More Hands-on Approach to Monitoring Mobile 

Worldwide, monitoring apps rank relatively low when it comes to parents keeping tabs on their children’s mobile usage. Use of parental controls software on smartphones came in at a 27% global average, with India (37%) and France (33%) leading the way, while Japan fell on the low end (12%).  

Largely, parents appear to take up this work themselves, citing several other ways they take charge of their children’s time online:  

  • Limit the time of day or length of time when the child has screen time, 59% 
  • Check the websites or apps the child visits or uses, 56% 
  • Look at call records or text messages on a smartphone the child uses, 40% 
  • Friend or follow the child on social media sites, 35% 
  • Track the child’s location through GPS apps or software, 30% 

Children’s Mobile Devices are Less Protected—and Can Fall Victim to Hacks and Attacks as a Result 

Consistent with other research we recently gathered, families are relying on mobile more and more, yet this hasn’t seen an increase in mobile protection for the smartphones they count on.  

Our research published in early 2011 found double-digit increases in mobile activities such as online banking, shopping, finances, and doctor visits, all of which can generate high-value data that are attractive to hackers and cybercriminals. Despite this newfound reliance on mobile, many smartphones worldwide remain unprotected. Children’s phones are less protected than their parents’ phones as well. 

Taken together, these security lapses can lead to downloaded malware, data and identity theft, illicit crypto mining apps on the device, and other attacks that can put children and families at risk. For a deeper dive, you can view the full report.

Misconceptions about online protection may play a role in these lax measures. This survey found that 49% of parents think a new phone is more secure than a new computer, and 59% of tweens and teens thought the new phone was more secure—both denying the reality that smartphones, and the people using them, are subject to hacks and attacks just like with any other device that connects to the internet.  

Amid this climate, more than 1/3 of families reported that a child in their household had been the victim of a financial information leak and 15% stated that there’d been an attempt to steal a child’s online account or identity. With smartphones providing children with a major onramp to the internet, it follows that stronger mobile security could help prevent such attacks from happening. 

Tweens and Teens in Several Countries Lean Heavily on Mobile for Online Learning 

Protecting mobile devices and the family members who count on them takes on further importance when we consider that children in some nations rely heavily on their smartphones for online learning. 

Although using mobile for online learning was relatively low globally at 23%, parents and children in three nations reported a high rate of attending classes and courses on mobile—with India at 54%, Mexico at 42%, and Brazil at 39%, once again posing the possibility that mobile offers many children the most reliable broadband connection required for such instruction. In other words, there are households where broadband comes by way of mobile, rather than a cable or fiber connection. 

Meanwhile, other nations saw significantly lower figures for online learning on mobile, such as Germany at 7%, France at 8%, and Japan at 11%. The U.S., Canada, and the UK all reported rates of 17%. 

Nurturing Your Kids on Mobile: They’re Growing Before Your Eyes 

“With smartphones providing children as a major onramp to the internet, it follows that stronger mobile security could prevent such attacks from happening”

Something we’ve yet to mention here is how much online shopping and banking kids are doing on their mobile devices. No question, tweens and teens are doing those things too at a global rate of 25% and 12% across all age groups respectively. Not surprisingly, those numbers climb as teens approach adulthood. This serves as a reminder that our children are maturing hand-in-hand with their smartphones, which asks a few things of us as parents as they grow and adjust to their mobile world. 

As with all things parenting, there are moments of where you have a sense of what’s right for you and your child, yet you’re uncertain how to act on it. That’s definitely the case with smartphones and the internet in general. Despite having grown up alongside the internet over the course of our adult lives, we can still have plenty of questions. New ones. Old ones. Ones we weren’t even aware of until they cropped up. 

With that, we’re glad you’re dropping by our blog. And you’re more than invited to visit whenever you can. A big focus of ours is providing you, as a parent, with resources that answer your questions, in addition to articles about online protection in general that simply make for good reading. Our aim is to help you think about what’s best for your family and give you some ideas about how you can see that through, particularly as our children grow in this mobile world of ours.

The post A Look Beyond Their Lock Screens: The Mobile Activity of Tweens and Teens appeared first on McAfee Blog.

Social Media: How to Steer Your Family Clear of Cryptomining Malware

By Toni Birdsong

It’s fun to jump on our favorite social media sites such as Facebook, Instagram, or LinkedIn and know we can quickly check in with friends and family, discover interesting content, and instantly connect with colleagues worldwide. The last thing on most of our minds when tapping our way into these familiar online communities is being the target of cybercrime. 

But it’s happening more and more.  

Last month, The Federal Trade Commission (FTC) described popular social media sites as “goldmines” for malicious attacks. The FTC revealed that more than one in four people who reported losing money to fraud in 2021 said it started on social media with an ad, a post, or a message. More than 95,000 people reported about $770 million in losses to fraud initiated on social media platforms in 2021. According to the FTC, those losses account for about 25 percent of all reported losses to fraud in 2021 and represent a stunning eighteenfold increase over 2017 reported losses. 

Dark Web Goes Mainstream

The social environment is a magnet for bad actors because people of every age and country flock there each day. The constant flow of conversation and content—and more importantly, the climate of trust—makes social networks juicy targets for cybercrime.  

The biggest motivation? The emerging digital security threat of cryptojacking (aka illegal cryptomining). Cryptojacking is illegally accessing another person’s computer power to mine cryptocurrency. Cybercriminals do this by getting a victim to click on a malicious link delivered via direct message, a news story, or an ad. Once clicked, that link loads crypto mining code on the victim’s computer or leads them to an infected website or online ad with JavaScript code that auto-executes once it’s loaded in the victim’s browser. Often the malware goes undetected, and the only way a victim might know their system has been compromised is that it may start performing more slowly.    

The Fallout 

While bad actors use social media platforms to distribute cryptomining malware, they also spread other malware types such as advertisements, faulty plug-ins, and apps that draw users in by offering “too good to be true” deals. Once clicked on, the malware allows cybercriminals to access data, create keyloggers, release ransomware, and monitor social media accounts for future scamming opportunities.  

Protecting Your Family  

Educate your family.

Be sure your kids understand the risks and responsibilities associated with device ownership. Consider putting time aside each week to discuss crucial digital literacy topics and ongoing threats such as cryptomining malware. Consider a “device check-in” that requires each person in your family to “check off” the following security guidelines.  

Use comprehensive security software.

To help protect your family devices from viruses, malware, spyware, and other digital threats entering social media sites, consider adding extra security to your family devices with McAfee Total Protection. 

Avoid sharing personal information online.

Avoid posting home addresses, full birth dates, employer information, school information, as well as exact location details of where you are.  

Keep software and operating systems up to date.

Install software updates so that attackers cannot take advantage of the latest security loopholes.  

Use strong passwords.

Select passwords that will be difficult for bad actors to guess and use different passwords for different programs and devices.  

Pay attention to device performance.

For a virus to solve cryptographic calculations required to mine cryptocurrency requires an enormous amount of computer processing power (CPUs). Cryptojacking secretly consumes a victim’s processing power, battery life, and computer or device memory. Look out for a decline in device processing speed. 

Avoid connecting with people you don’t know.

Be careful when accepting friend requests, direct messages, or clicking on links sent by someone you don’t know personally. This is one of the most popular ways cybercriminals gain access.  

Verify known friend requests and messages.

Be discerning even when a known friend sends you a second friend request claiming they’ve been hacked. Search known names on the platform for multiple accounts. Cybercriminals have been known to gather personal details of individuals, pose as that person, then connect with friend lists using familiar information to build trust with more potential victims.  

Report spam and suspicious accounts.

Be sure to report any fraudulent activity you encounter on social platforms to help stop the threat from spreading to other accounts, including friends and family who may be connected back to you. 

New scams and more sophisticated ways to steal data—and computer processing power for illegal cryptomining—surface daily. Staying in front of those threats and folding them into your family dynamic is one of the most powerful ways to give your kids the skills and security habits they will need to thrive in today’s digital world.   

The post Social Media: How to Steer Your Family Clear of Cryptomining Malware appeared first on McAfee Blog.

Why Staying Calm May Be One Of The Best Ways Of Keeping Your Kids Safe Online

By Alex Merton-McCann

There are very few guarantees in this world – but experiencing drama when you are a parent is a sure thing! And as a mum of 4, I’ve had my fair share. Whether it’s friendship issues, homework problems or just picking up the pieces after some bad choices – I feel like my job as a mother is most tested when I’m helping my boys navigate the tough stuff.  

But after clocking up 25 years of parenting, I’ve learned one thing – when you’re in the thick of issues with your kids, being calm (even on the outside) is the best way of getting to the bottom of an issue, and helping them solve it. 

Kids Don’t Differentiate Between Their Online and Offline Life 

Even though we may compartmentalize our lives into offline and online, our kids don’t. For them, it’s the same thing! They use their online life to set up their online activities. In fact, their online life is a critical element of their day-to-day lives. So, if a problem arises online – an embarrassing photo is shared or they make a wrong move – it can feel like their whole world is affected.  

‘That is – I’m Taking The Devices Away’ 

I don’t know how many times I’ve wanted to scream this from my lungs when my boys have found themselves in tricky online situations over the years. And I am sure I am not alone. When our kids come to us with an online issue, all we want to do is throw the router in the bin or cancel their phone plan. But, that, my friends, is the worst think you can do. If your kids think there is even a small chance you’ll remove their technology, then I promise you that they will never come to you with an online issue. They would much rather try and work it out themselves than threaten disconnection because their online world is their entire world. 

My Top Tips On Navigating Online Issues With Your Kids 

1. Remain Calm 

Without a doubt, THE most important thing you can do for your kids is to guarantee that you will NOT scream, shout or disconnect them from their devices if they come to you with a problem. Even though you know it will be tough, promising them that you will remain calm will mean they are far more likely to seek your advice when things are tough. Of course, I am not suggesting that you don’t deal out punishments or introduce new rules as a result of the issue but remaining approachable is key. 

2. Be Empathetic 

Being a teenager in this digital era is completely different from the 70’s, 80’s and 90’s. So, while some of the issues your kids may experience may mirror yours, many will not. Thankfully, we didn’t have the constant pressure that social media can be when we were growing up. Some kids can rationalize the way social media works and not lose any sleep over it whereas others will find it much trickier to navigate.  

So, take a minute to really understand their social media-dominated world. Many kids, understandably, struggle when comparing themselves to someone’s perfectly curated Instagram feed; feel lonely or ‘less than’ when discovering that their friends are all out (thanks to a shared pic online) but they weren’t invited; or, consumed by the number of likes their posts achieve. As the great Atticus Finch in ‘To Kill A Mockingbird’ said ‘You never really understand a person until you consider things from his point of view … until you climb into his skin and walk around in it.” So, try as hard as you can to understand how these pressures can affect their mindset.  

3. Make A Plan 

When things are tricky and overwhelming, making a plan can help direct the angst and reduce the worry. Depending on the issue your child is having online, you may want to introduce some new rules around the time and place they can use their device. For example, if devices were not yet banned from the bedroom – this could be a good place to start. You could also insist devices are placed in a ‘charging zone’ on the kitchen bench overnight so their bedroom becomes a tech-free zone. 

Additionally, if you are worried your child is experiencing concerning levels of anxiety or low mood as a result of the situation, you might want to include making an appointment with the counselor at school or an independent psychologist. Also, notifying the school may also be a helpful action point for the plan too – depending again on the nature of the issue. 

If I’m being honest, being calm and chilled is probably not my natural state. I could blame it on genetics or maybe the amount of caffeine I consume but when it comes to my helping my boy with the tricky stuff, I dig deep. I channel my inner yogi and muster up all the patience and chilled vibes I can because it’s so worth it. Knowing my boys understand they can come to me about any problem – online or offline – means they know someone always has their back. And isn’t that our job as parents?  

Till next time 

Alex xx 

The post Why Staying Calm May Be One Of The Best Ways Of Keeping Your Kids Safe Online appeared first on McAfee Blog.

Passwords are Like Toothbrushes – Not to Be Shared!!

By Alex Merton-McCann

Sometimes, I feel that my brain is full! We are all bombarded with information on so many fronts and quite frankly, I often feel like I don’t have room for much more! A quick scroll on my socials and I’m inundated with news from friends (which I love) plus ads plus multiple news updates. I open my emails, and the same happens! So much information!! So little time! 

So, in the spirit of being brief and not overloading, I’m going to focus on one easy yet powerful way you can make a positive impact on your online safety – how you manage your password. Of course, I could add many more strategies to this list but let’s keep it simple – our brains are full!! 

Why Are Passwords So Important? 

Passwords are the key to everything we do online. Whether we are logging in to our emails, social media platforms, online banking, or favorite shopping websites – your password is your way in. And if you’re anything like me, you probably have multiple passwords. The last time I checked, I had over 100 different passwords stored in my True Key password manager! 

These small codes are so incredibly important because in short, they are the only thing stopping a hacker from accessing your online accounts. In many cases, they are your only defense strategy against a hacker taking over your accounts and creating havoc.  

Fortunately, there are several steps we can take to ensure we nail this password thing and minimize the risk of being hacked. Here are my top five: 

1. Don’t Share Your Passwords – no exceptions!! 

I have been saying to my kids for years: passwords are like toothbrushes – they are NOT to be shared! No exceptions. It doesn’t matter how much you love your best friend or girlfriend, your password is your password. When you are young and donning rose-colored glasses, you often don’t factor in that things can change. Relationships can sour and romance can die. If someone has access to your online accounts and they have hurt feelings then they have an opportunity to create chaos. And we’ve all read the stories… 

2. Use Different Passwords For Each Account 

Yes, I agree – this is a big pain! But it is probably one of the best ways of protecting yourself and here’s why. If you use the same password for each of your online accounts and your account is hacked then the hacker has access to all of your online accounts: your social media platforms, your banking, your entire life!  

3. Turn On 2 Factor Authentication Where Possible 

It will add another step to your login process but choosing 2-factor authentication (or multi-factor authentication) is another small yet powerful way to keep your password secure by adding another layer of protection to your passwords. In most cases, the additional factor is a code or a token sent to your mobile phone. Sometimes, a separate app can also be used to generate a code or token that will confirm it is really you trying to log in! 

4. Create Long and Complex Passwords 

Some experts believe length is more important than complexity but I say embrace both! If you can create a complex 16 character password that includes lower and upper case letters, numbers and symbols then you are doing very well! I am personally a fan of the crazy, nonsensical sentence. For example – GrassisRed&Blue7 – silly, nonsensical but memorable. I believe it’s all about making them hard to guess but easy to remember. And remember to NEVER use information in your passwords that other people might know about you or that is also included in your social media accounts eg your kids’ or pet’s names. 

5. Use A Password Manager 

I am sure my longevity has improved dramatically since using a password manager! Password managers, or vaults, are an absolute no-brainer. Not only do they store your passwords securely across your chosen devices, but they also help you create complex passwords that no human could even contemplate. I have it installed on both my laptop and my phone and it works seamlessly between both devices. It’s time to throw away your little black book of passwords, people! You’ll never look back once this whole password management process is automated. 

So, if you’re feeling a little overwhelmed at where to start with your digital safety this New Year then I implore you to make this one small change. Nailing your password strategy is without doubt one of the best ways of shoring up your online safety!  

Happy New Year!! 

Alex xx 

The post Passwords are Like Toothbrushes – Not to Be Shared!! appeared first on McAfee Blog.

Cyberbullying: Words do Hurt When it Comes to Social Media

By Toni Birdsong

Most parents may find it difficult to relate to today’s form of cyberbullying. That’s because, for many of us, bullying might have come in a series of isolated, fleeting moments such as an overheard rumor, a nasty note passed in class, or a few brief hallway confrontations. 

Fast forward a few dozen decades, and the picture is spectacularly different and a world few adults today would eagerly step into.  

Cyberbullying includes targeting that is non-stop. It’s delivered digitally in an environment that is often anonymous. It’s a far-reaching, esteem-shattering, emotional assault. And the most traumatic component? The perpetual nature of the internet adds the ever-present threat of unlimited accessibility—kids know bullying can happen to anyone, at any time, and spread like wildfire.   

The nature of cyberbullying can make a young victim feel hopeless and powerless. Skipping school doesn’t stop it. Summer vacation doesn’t diminish it. That’s because the internet is ever-present.   

According to a 2020 Ditch the Label Cyberbullying Study, youth today reveal that carrying the emotional weight of being “connected all the time” is anything but fun and games. Here’s a snapshot. 

  • Bullying has increased by 25% each year since the survey’s inception in 2006.   
  • 46 % of the respondents reported being bullied more than once, and 20% reported bullying others on social networking sites. 
  • 33% of young people surveyed said that they believe the behavior of politicians influences how people treat each other at school. 
  • 25% of those surveyed say they feel “lonely all of the time.” (Executive commentary added that since the onset of the pandemic onset, those numbers have increased).  
  • 50% of those bullied felt targeted because of attitudes towards their physical appearance.  
  • 14% of respondents said they never like themselves; 24% said they do but rarely. 
  • 42% of youth respondents revealed they have battled with anxiety. 
  • 25% said they deal with depression; 21% with suicidal thoughts. 
  • Leading mental health stressors include school pressures, exams, body image, feelings of loneliness, and grief.  

Who Is Most Vulnerable? 

While all kids are at risk for cyberbullying, studies reveal that some are more vulnerable than others.  

According to the Pew Research Center, females experience more cyberbullying than their male counterparts; 38% of girls compared to 26% of boys. Those most likely to receive a threatening or aggressive text, IM, or email: Girls ages 15-17.  

More data from the CDC and American University reveals that more than 28.1 % of LGBTQ teens were cyberbullied in 2019, compared to 14.1% of their heterosexual peers. In addition, Black LGTBQ youth are more likely to face mental health issues linked to cyberbullying and other forms of bullying as compared to non-Black LGTBQ and heterosexual youth.  

Another community that can experience high cyberbullying is gamers. If your child spends a lot of time playing online games, consider paying close attention to the tone of conversations, the language used, your child’s demeanor during and after gaming, and, as always, stay aware of the risks. In a competitive gaming environment that often includes a variety of age groups, cyberbullying can quickly get out of control.  

Lastly, the reality no parent wants to confront—but one that is critical to the conversation—is that cyberbullying and suicide may be linked in some ways. According to JAMA Pediatrics, approximately 80% of young people who commit suicide have depressive thoughts, and in today’s online environment, cyberbullying often leads to more suicidal thoughts than traditional bullying.  

5 Things Parents Can Do 

  1. Be a Plugged-In Parent. If you haven’t already, make 2022 the year you double up your attention to your kids’ online activities and how they might be impacting them emotionally. Kids connect with new people online all the time through gaming platforms, group chats, and apps. Engage them. Understand what they like to do online and why. Be aware of shifts in behavior, grades, and sleeping patterns. Know the signs that they may be experiencing online bullying.   
  2. Layer Up Your Power. Kids need help with limits in a world of unlimited content and parents get busy. One remedy for that? Consider allowing technology to be your parenting partner—additional eyes and ears if your will—to help reduce the risk your kids face online. Parental controls on family devices can help you pay closer attention to your child’s social media use and assist you in filtering the content that’s rolling across their screens. Having the insight to connect your child’s mood to the time they spend on specific apps may provide a critical shortcut to improving their overall wellbeing.  
  3. Prioritize Community. Feeling supported and part of a solid offline community can make a significant difference in a child’s life. One survey of teens aged 12-17 found that social connectedness played a substantial role in reducing the impact of cyberbullying. 
  4. Don’t prohibit, limit. If you know your child is having a tough time online, it’s important not to overreact and restrict device use. They need peer connection. It’s their culture. Consider helping them balance their time and content online. Please talk about the pros and cons of specific apps, role play, teach them how to handle conflict, and encourage hobbies and meetups that are not technology dependent.  
  5. Provide Mental Health Support. We are living in unique times. The digital, cultural, social, political, and health concerns encircling our kids remain unmatched. Not all signs of emotional distress will be outward; some will be subtle, and some, even non-existent. That’s why it’s essential to consistently take the time to assess how your child is doing. Talk with your kids daily, and when you notice they may need additional help, be prepared to find resources to help 

Conclusion 

Each new year represents 365 new days and 365 new chances to do things a little bit better than we’ve done them in the past. And while it’s impossible to stop our kids from wandering into the crossfire of hurtful words online, we can do everything possible to reduce their vulnerability and protect their self-esteem.  

The post Cyberbullying: Words do Hurt When it Comes to Social Media appeared first on McAfee Blog.

Helping Older Adults Build Strong Digital Literacy Skills

By Toni Birdsong

Most of us take our skills for granted when it comes to technology. We move effortlessly between applications and multiple devices. We install new software, set up numerous accounts, and easily clear technical hurdles that come our way. Unfortunately, that picture isn’t the norm for many older adults.  

Engaging with technology can be challenging for older adults. However, when digital literacy skills are neglected or avoided, everyday activities such as online bill paying, shopping, medical appointments, and even social media can be overwhelming. And, since the pandemic, the digital divide between older adults and digital skills has become even more evident.   

Digital Divide  

One Pew study revealed that older adults continue to lag behind younger adults when it comes to technology adoption in that 41% do not use the internet at all, 23% do not use cell phones, and over 75% say they require help when learning how to use new technology.   

Bridging the Gap 

The Pew study also highlighted good news: Attitudes shift for the better when older adults increase their digital skills and access the Internet more frequently. Fully 79% of older adults who use the internet regularly agree with the statement that “people without internet access are at a real disadvantage because of all the information they might be missing.” In comparison, 94% agree with the statement that “the internet makes it much easier to find information today than in the past.” 

So how can we help the older adults in our lives grow both their digital skills and their confidence? Building practical digital skills begin with a commitment to one another, to consistency, and to learning. Here are some tips to get you started.  

7 Ways to Boost Digital Literacy 

1. Schedule dedicated time.

If you are helping an older adult build their digital skills, it’s crucial to schedule dedicated training time. Commitment and consistency will be key to achieving real results. If you’re the older adult learning on your own, set aside dedicated learning time with clear goals. For instance, “Each day this week from 7 a.m. to 9 a.m. I will learn how to set up my email and how to maximize security on all my devices.”  

2. Choose your resources and go!

Fortunately, more and more resources are emerging to help older adults bridge their technology gaps, and most are free. A few places to begin include AARP’s Senior PlanetCandoo Tech, and GetSetUp. To find a program in your area, go to at3center.net. 

3. Prioritize cybersecurity. 

Online security is one of the most critical conversations you can have with the older adults in your life. Following best practices such as installing security software, using strong passwords with Two-Factor Authentication (2FA), understanding data privacy, and knowing how to identify phishing and malware scams are fundamental components of digital literacy. For a deeper dive into cybersecurity best practices, read more 

4. Explore media literacy.

Older adults can easily fall prey to scams, conspiracies, hoaxes, and false news stories online. A recent study out of Princeton and NYU found that, prior to the 2016 election, adults over 65 were seven times more likely than those under 29 to post articles from fake news domains.Understanding how to spot misinformation online is a critical skill for anyone online. One resource to build media literacy is MediaWise for Seniors, a series of free online courses by Poynter designed to help older adults detect and combat fake news and misinformation. In addition, consider dialogue on how to challenge each piece of digital content by asking: 

  • Do I understand all the points of view of this story? 
  • What do I think about this topic or idea? 
  • Am I overly emotional and eager to share this publicly? 
  • Am I being manipulated by this content? 
  • What if I’m wrong? 

5. Avoid technical jargon. 

Jargon excludes and when you use insider language with a non-technical person, it can get overwhelming. Slow down. Use ordinary terms. For instance, instead of the hyperlink, consider “link.” Instead of URL, opt for “website address.” Rather than DM/PM, use “Private Message.” Note: Avoiding jargon doesn’t mean you dumb down to a person; it means using plain language to explain the same concept.   

6. Be patient. 

It’s a myth (and an unfortunate stereotype) that older adults don’t have the ability or don’t want to learn about technology. Frankly, they can, and they do. However, physical and mental changes are part of the aging process, which means repetition and patience are part of the process. Consider creating easy-to-read cheat sheets to summarize the day’s lesson.  

Technology is impacting our lives in myriad ways, and no one feels this reality pressing in more than older adults. If you find yourself in the privileged position of coaching an older adult toward digital confidence, remind them of the gains ahead and that the gap from “here” to “there” isn’t nearly as large as they’ve imagined. Whenever possible, point their sights to the proven benefits of stepping off the sidelines and into a connected world.  

The post Helping Older Adults Build Strong Digital Literacy Skills appeared first on McAfee Blog.

So, Your Kids Have Left School. Do You Still Need To Worry About Their Online Safety?

By Alex Merton-McCann

Last week, I waved my 18-year-old off as he embarked on the Aussie school leaver’s rite of passage – Schoolies!! A week spent kicking up your heels and living life to the max without any parental supervision at all! Oh, the sleepless nights many of us parents have had! And once Christmas and New Year celebrations are done, he’ll be heading away to University to ‘live his best life’ away from his dedicated cyber mother! 

And of course, I’m delighted for him, although secretly devastated to be losing my baby boy. But it does prompt the question, am I now done with cyber parenting? Is my work here officially done? 

Do You Ever Stop Being a Parent? 

I remember when my kids were little, my mother shared some words of wisdom with me: ‘Alex, you never stop being a parent. The kids are the same, it’s just the issues that change.’ And she was so right. As our boys have grown up, we’ve been less involved in their day-to-day needs but still very much needed. Whether it’s to help review a work contract, provide advice on an issue with a flatmate or help pick out a suit, the parenting hasn’t stopped instead entered a new chapter. And of course, there’s no doubt that having interested, devoted parents at the end of the telephone – day or night – makes navigating life so much easier! 

And when it comes to their digital lives, it’s the same story. While we have no reason to be involved in their day-to-day online lives, we have definitely been called upon to help them troubleshoot situations from receiving inappropriate messages, identifying potential scams or managing terse exchanges.  And, might I add, I have also proactively offered my advice on the appropriateness of pictures they have shared online – many times!! 

How To Help Your Young Adult Kids Manage Their Cyber Safety? 

So, after having managed 3 kids through this transition to early adulthood with another one currently underway, I thought I’d share with you some of my best strategies for ensuring their digital life is in good shape without micro-managing them! 

1. Stay Friends with Them Online But Don’t Embarrass Them Ever 

Every few days, I’ll check out my boys’ socials. Not only does it give me a ‘feel’ for what’s happening in their lives – where they’ve been and who with – it also allows me to check they are making good decisions about what they share. There have been multiple times during this period where I have sent off a quick text suggesting they remove a photo or perhaps rephrase a comment! And while I know these texts aren’t always warmly received, in nearly all cases, they take my advice! 

And it goes without saying that your ability to provide input to their digital lives will only happen if you don’t cross boundaries! So, never embarrass them. If you see something you don’t like, message them privately – do not workshop it on their Facebook page! And if you want to post a pic or video of them, always get their ‘ok’ first.  

2. Buy Them Security Software for Christmas! 

OK, security software probably won’t be top of their Christmas list, but knowing that they have comprehensive security software like McAfee’s Total Protection on their devices which works hard in the background to minimize threats and issues will give you real peace of mind. This year, I’m buying my older boys an air-fryer and frypans for Christmas. Why not continue the pragmatic theme and invest in some software for them too? 

3. Set Up A Family Messaging Group 

About 4 years ago, I set up a family Messenger Group and it’s now something I absolutely treasure. We share pics of our cats and dog, potential family holiday dates, funny photos, and videos, and relevant news stories – particularly during COVID. But the other thing I like to share is reminders about important ‘tech stuff’, like changing passwords, when to update their Apple software or details about scams that are doing the rounds. Whether it’s Whats AppTelegram, or my personal favorite, Messenger, I strongly recommend establishing a family group chat as an effective way of covering off key issues with your young adult kids. 

4. Don’t Stop Walking About Digital Reputation  

With potential employers, partners, and even friends using Google to conduct their due diligence on you, digital reputation is everything. So, weaving constant reminders into conversations with your adult kids should still be a priority. Now, of course, some kids will instinctively ‘get this’ but others will need a few pointers. According to a  70% of employers use social media to screen candidates during the hiring process, and about 43% of employers use social media to check on current employees. So, why not encourage them to ‘Google’ themselves – and why not do yourself also? How you present online could mean the difference between being employed or unemployed!  

So, if you have a school leaver in your family and you’re not sure whether your job is done, I’m here to confirm that you’ll still be required for a very long time! Whether they know it or not, our big kids will still continue to need a sprinkling of our wisdom and experience for years to come. And even though they may have fled the nest, remember you will always be one of their most influential role models. So, make sure your digital life is in good shape too because as American novelist James Baldwin shares: ‘Children have never been very good at listening to their elders, but they have never failed to imitate them.’ 

Till next time 

Take care 

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Does Your Child Have an Unhealthy Relationship with Social Media?

By Toni Birdsong

Have you noticed that when parents gather, it doesn’t take long before the topic of kids and social media comes up. That’s because concern over screen time is a big deal, especially in this post-pandemic season. Parents want to know: How much is too much screen time? When should we step in? How do we reverse poor habits, and what will the lasting digital fallout of the lockdown be?  

Device Dependence 

These conversations weigh heavy on parents for a good reason. According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.  

Since the pandemic, another study claims that screen time for teens doubled to 7.7 hours a day—plus 5 to 7 daily hours of online learning, according to a study published in JAMA Pediatrics. In addition, according to the Journal of Affective Disorders Reports, children overall have been spending nearly triple the recommended amount of time on their screens. 

The good news is that social media also became a powerful tool for kids during the pandemic. Social channels helped kids connect with peers and combat loneliness and other mental health challenges. Still, the poor habit of device dependence may have come with those benefits.  

Revising Screen time 

While the debate continues over social media’s impact on kids and the research methodology continues to evolve, we can hold on to one clear truth: Any activity in excess can cause kids harm. When it comes to social media, too much screen time may contribute to sleep deprivation, a lack of healthy, and poor academics. In addition, studies show that mental health can be impacted by exposure to hate speech, sexual content, cyberbullying, and comparing oneself to others both physically and financially.  

As parents, we know when our family’s wellbeing is in jeopardy. We see it even if we fail to acknowledge it right away. Our kids might become compelled to check their phones. In fact, they panic when they can’t check their likes and comments every few minutes. We notice the red eyes and moodiness at the breakfast table caused by a late-night Tic Tock marathon. We sense a surge of anxiety in our kids when technology goes from entertaining to distressing.  

Thankfully, it’s never too late to help your kids better understand the impact of their actions and revise digital habits.  

Establishing new habits

1. Start small and make it fun. 

In the bestselling book Atomic Habits,  author James Clear says, “The task of breaking a bad habit is like uprooting a powerful oak within us.” He adds, “The task of building a good habit is like cultivating a delicate flower one day at a time.” Lasting change, says clear, needs to be enjoyable, not a punishment. If the goal is shaving a few hours off your child’s screen time, consider connecting time limits to an enjoyable activity such as making a meal together or creating an art space in your home for creative projects.  

2. Consider a device curfew. 

The data is in: The bright screens (and blue light emitted from devices( can cause permanent sleep cycle and brain/melatonin issues, which can have a cascading effect on physical and mental health. Turning off (or limiting the use of) electronic devices at least 15-30 minutes before going to bed may help prevent any adverse effects of technology and screen use on sleep. Consider investing in filtering software that comes with the time limits the whole family can all agree on. Do your research to ensure your family’s technology functions to empower, educate, and entertain. 

3. Encourage mindful media use. 

Consider how your child uses their time before suggesting sweeping changes to your child’s screen time. Are they vegetating, or are they consciously engaged? Are they creating and learning? Are they engaging with others or stalking accounts and slipping into “comparison despair?” Are family and school responsibilities suffering? Is there a compulsion to post or thoughtfulness? All kids are different, and all online experiences vary. Encourage your child to take time to consider how they feel and what they think while they are using their technology. 

4. Educate your kids—use facts. 

One way to negotiate screen limits is to make sure your kids understand the impact of excess media. Balance includes tapping into the benefits of social media while also taking steps to protect the body’s need for physical activity, real-life relationships, goal-setting, creative activities, mindfulness, and self-reflection.   

Helping kids manage and constantly revise their social media habits is a 24/7 endeavor from the minute they wake up to the minute they fall asleep. The biggest piece of that “management” plan and is keeping frequent, open, and honest communication a critical part of designing habits that encourage a healthy relationship with both peers and technology.  

The post Does Your Child Have an Unhealthy Relationship with Social Media? appeared first on McAfee Blog.

How to Help Your Kids Combat Clickbait Scams

By Toni Birdsong

We’ve all fallen for clickbait. Sometimes it’s a juicy headline designed to spark curiosity and drive traffic to a specific website. Other times it’s a quiz that will magically reveal your celebrity look-alike. While the innocent click connected to most clickbait is seemingly harmless, some clickbait can install dangerous malware onto your devices. 

According to the FBI’s Crime Complaint Center’s 2020 Internet Crime Report, internet crime increased by 300,000 complaints from 2019 to 2020. This statistic represents a 50 percent increase over one year and losses exceeding $4.2 billion.  

Some clickbait scams exploit current events and the cultural climate, according to the Better Business Bureau. The scam-tracking organization warns consumers to be wary of any news items, links, and popups that require you to give personal information. Depending on the scam’s goal, the wrong click can result in a slew of email or text spam, malicious data mining, or even a monthly charge on your phone bill. And the hidden hook? Clickbait appears to be harmless at first glance, so we often share it with friends without understanding the entire risk.  

Critical Thinking vs. Impulse  

Clickbait relies on behavioral science. Bad actors online know that people are naturally curious. They want to understand, close their knowledge gaps, and be entertained. A popular article in Wired attributes our collective affinity for clickbait to the role emotion plays in our daily choices and to our lazy brains. We want instant gratification when filling our knowledge gaps online, cites Wired, which is why we forgo caution and opt for quick clicks we know won’t deliver on its promise.  

One way to begin changing those habits and to teach our kids to do the same is by encouraging critical thinking and strengthening our digital literacy skills. Critical thinking is more than just pausing before you click. It’s understanding the environment. Critical thinking is using websites and apps with a keen eye toward the goals, motivations, and agendas of the content provider. It’s asking questions suchy as: Where will this link take me? What’s this app or link’s goal? Do I know the person who sent me this link? What is this person, app, or website asking me to do? What risks could be on the other side of this link? 

 How to combat clickbait.

The digital world and the paths we travel are littered with malicious landmines. One way to avoid those scams is to both stay educated and layer up with protection. Here’s how you (and your loved ones) can steer clear of the digital deception of clickbait.  

Don’t fall for it.  

Avoid clicking headlines that tout exclusive, shocking, or “you won’t believe what happened next” content or footage. If it sounds outrageous or smacks of gossip, it’s likely a scam.  

Double up device protection.

Few people have the extra bandwidth to analyze internet content 24/7. For targeted protection against malware and viruses, consider comprehensive security software.   

Avoid Smishing. 

Clickbait sent via text (SMS) is called smishing, and it tends to spike during the holiday season. The link can appear from a big brand retailer and might alert you to a holiday package or encourage you to apply for a holiday loan. Do not click. Report smishing and forward the spam SMS message to the Spam Reporting Service at 7726 (SPAM). 

Avoid suspicious links. 

Avoid questionable websites that prompt you to click on links, complete a survey, or download extra plug-ins to access the content you want. Look for the ‘S’ in HTTPS in URLs when browsing online. The ‘S’ means the website is safe and secure. 

Don’t offer personal information. 

Do give personal information or banking details to unknown websites or share your password with any vendor or site.  

Hover over the link.

If you hover over a hyperlink, its web address will pop up which could lead you to unfamiliar websites.  

Trust no one—not even friends. 

Today, sadly, you can’t even trust emails and direct messages, posts, or even texts from your friends because they may have been hacked. Bad actors have found ways to drop familiar details into conversations and reach out in personable ways that immediately gain your trust. Pause and analyze before liking or sharing a link to a news item, a giveaway, or an opportunity. It may not be your friend that posted or recommended the link.  

Get choosy about content.

 You may agree with a headline or be outraged by a piece of “news,” but that doesn’t mean it’s true. Bad actors are savvy. They will exploit political division or a global tragedy and capitalize on fear by planting clickbait that is almost impossible to ignore without clicking. This tactic makes people feel emotionally compelled to share the story with others, which only increases the scam’s destruction. Look for spelling errors, poorly designed websites, and misspelled web addresses.    

If something doesn’t look right, but you’re curious about the information in the headline, stop and do your research before sharing. Go to a reliable news site to verify the information.  

There are bad actors, digital distractions, and cyber traps around every corner online. However, deciding to be intentional with your family’s online safety will render long-term habits that will shut out the bad actors online, making more room for the good stuff we all enjoy. 

The post How to Help Your Kids Combat Clickbait Scams appeared first on McAfee Blog.

7 Common Digital Behaviors that Put Your Family’s Privacy at Risk

By Toni Birdsong

It would be impossible nowadays to separate our everyday lives from technology. We travel well-worn, comfortable paths online and engage in digital activities that work for us. But could those seemingly harmless habits be putting out the welcome to cyber criminals out to steal our data? 

It’s a given that our “digital-first mindset”  comes with inherent risks. With the work and learn from home shift looking more permanent and cybercrime on the rise, it’s imperative to adopt new mindsets and put new skills in motion. The first step with any change? Admitting your family may have a few bad habits to fix. Here are just a few to consider.  

7 Risky Digital Behaviors  

1. You share toooo much online. Too Much Information, yes, TMI. Oversharing personal information online is easy access for bad actors online. Those out to do harm online have made it their life’s work to piece together your personal details so they can steal your identity—or worse. Safe Family Tips: Encourage your family not to post private information such as their full name, family member names, city, address, school name, extracurricular activities, and pet names. Also, get in the habit of a) setting social media profiles to private, b) regularly scrubbing personal information on social profiles—this includes profile info, comments, and even captions that reveal too much c) regularly editing your friends lists to people you know and trust.  

2. You’ve gotten lazy about passwords. It’s tough to keep up with everything these days. We get it. However, passwords are essential. They protect your digital life—much like locks on doors protect your physical life. Safe Family Tips: Layer up your protection. Use multi-factor authentication to safeguard user authenticity and add a layer of security to protect personal data and all family devices. Consider adding comprehensive software that includes a password manager as well as virus and malware protection. This level of protection can add both power and peace of mind to your family’s online security strategy.   

3. You casually use public Wi-Fi. It’s easy to do. If you are working away from home or on a family trip, you may need to purchase something, meet a deadline, or send sensitive documents quickly. Public Wi-Fi is easy and fast, but it’s also loaded with security gaps that cybercriminals camp out on. Safe Family Tip: If you must conduct transactions on a public Wi-Fi connection, consider McAfee Total Protection. It includes antivirus and safe browsing software, plus a secure VPN.  

4. You have too many unvetted apps. We love apps, but can we trust them? Unfortunately, when it comes to security and privacy, apps are notoriously risky and getting tougher to trust as app technology evolves. So, what can you do? Safe Family Tips: A few things you can do include a) Double-checking app permissions. Before granting access to an app, ask yourself: Does this app need what it’s asking me to share? Apps should not ask for access to your data, b) researching the app and checking its security level and if there have been breaches, c) reading user reviews, d) routinely deleting dormant and unused apps from your phone. This is important to do on your phone and your laptop, e) monitor your credit report for questionable activity that may be connected to a malicious app or any number of online scams.  

5. You’ve gotten too comfortable online. If you think that a data breach, financial theft, or catfish scam can’t happen to you or your family, it’s a sign you may be too comfortable online. Growing strong digital habits is an ongoing discipline. If you started strong but have loosened your focus, it’s easy to get back to it. Safe Family Tips: Some of the most vulnerable areas to your privacy can be your kids’ social media. They may be oversharing, downloading malicious apps, and engaging with questionable people online that could pose a risk to your family. Consider regularly monitoring your child’s online activity (without hovering or spying). Physically pick up their devices to vet new apps and check they’ve maintained all privacy settings.  

6. You lack a unified family security strategy. Consider it: If each family member owns three devices, your family has countless security gaps. Closing those gaps requires a unified plan. Safe Family Tips: a) Sit down and talk about baseline security practices every family member should follow, b) inventory your technology, including IoT devices, smartphones, game systems, tablets, and toys, c) make “keeping the bad guys out” fun for kids and a challenge for teens. Sit and change passwords together, review privacy settings, reduce friend lists. Come up with a reward system that tallies and recognizes each positive security step. 

7. You ignore updates. Those updates you’re putting off? They may be annoying, but most of them are security-related, so it’s wise to install them as they come out. Safe Family Tip: Many people make it a habit to change their passwords every time they install a new update. We couldn’t agree more.  

Technology continues to evolve and open extraordinary opportunities to families every day. However, it’s also opening equally extraordinary opportunities for bad actors banking on consumers’ casual security habits. Let’s stop them in their tracks. If you nodded to any of the above habits, you aren’t alone. Today is a new day, and putting better digital habits in motion begins right here, right now.  

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Teen Slang and Texting Acronyms Parents Should Know

By Toni Birdsong

If you pick up your teen’s phone on any given day, chances are the next stop you make will be Google. That’s because, if you’re like most parents, you’re beyond baffled by texting language kids use.  

It’s okay, you are not alone if you feel out of the loop. As parents, we’re not invited to the party—and that’s okay. Slag belongs to the generation that coined it. And few of us are aching to use words like “sus” and “simp,” right? The goal of these updates isn’t to decode or invade.  It’s digital parenting 101. The more we know about what’s going on in our child’s world, the better we can parent. It’s our job to know 

So once a year we do our best to decipher some of the more common terms you may hear or see your kids use. Keep in mind: Slang isn’t universal. It changes from city to city and culture to culture. Terms and meanings may vary. Many of the words are fun and harmless, while others are specifically meant to mask risky behavior.  Remember, McAfee frees you to live your connected life safe from threats like viruses, malware, phishing, and more. Download award-winning antivirus that protects your data and devices today.

Here are a sampling of terms, acronyms, and phrases we came across this year*. 

Terms, Phrases & Acronyms

A real one. A person who is being authentic, genuine, trusted. 

And I oop. A phrase used after a funny mistake or accident.  

Awks. Short for awkward.  

Baddie. Name for an independent female who is tough and beautiful. 

Bands. Refers to bands around cash or a wealthy person. No doubt, the dude’s got bands 

Bet. A willingness to do something; means “yes” or “okay.”  

Big yikes. When you see something, that is a huge embarrassment.  

Booed up. To be in a romantic relationship. 

Bop. A really good song. That song is such a bop! 

Bread or Cheddar. Terms that refer to money.  

Breadcrumbing. Sending flirtatious text messages to another person to get their attention but remain non-committal. 

Bussin. Something is awesome. Her new hair color is bussin’. 

Cake. When someone’s body looks good. The girl in my science class has cake.  

Cancel. Reject or stop supporting a group or idea.  

Cap. A term that means “lie” or “false.” He said we were a couple. Cap! 

No cap. A phrase that means “no lie” or “for real” emphasizes telling the truth. I just saw him eat a bug. No cap! 

CEO. A term used to describe something that you’re very good at, making you the CEO of it. I’m the CEO of being late to class.  

Cheug. This term describes a person, idea, or situation that is outdated or inauthentic.  

Clout. A term that relates to a person’s follower count, fame, or influencer status. Sometimes an expression for an extravagant way of living.  

Chasing Clout. A term that describes a person who does and says things for the sole purpose of becoming more popular. 

Curve. To reject someone romantically. 

Cuffing. Wanting to date or cuff yourself to someone temporarily—at least until summer break.  

Do it for the gram. A phrase that describes someone doing something for the sole purpose of posting online. 

Drip. A term that describes someone’s style as sexy or cool. Zayne has some serious drip.  

Facts. When you agree with someone.  

Finsta. A second Instagram account used for sharing with a smaller circle of friends and followers.  

Fish. Fishing for compliments. 

Fit. Short for outfit. 

Flex. To show off or show something off.  

Get after it. Start with something with intensity. 

Ghost. Suddenly stop all contact with someone online and in person. 

Hundo P. Being 100% certain.  

Hypebeast. A term that describes someone who cares too much about popular things rather than being self-aware and genuine. 

I’m dead. Describes how you feel when something is hilarious. 

I’m weak. Like, dead, describes how you feel when something is hilarious. 

I can’t even. An expression used when you’ve had enough of someone or a situation.  

Keep it 100. Stay true to yourself and stick to your values. 

Lewk. Look.  

Left on read. When someone does not respond to your text. He left me on read! 

Lit. Cool or awesome. 

Mood. A term used to express a relatable feeling or experience. Seeing that kid by himself kicking a can is such a mood. 

Mutuals. People who follow and support one another on social media.  

Oof. An expression used when something bad happens, and you don’t know how to respond.  

Periodt. A term used to emphasize what you just said.  

Purr. Expressing approval. I’ve got nothing but purr for my friends.  

Receipts. Evidence to prove someone is either lying. Often in the form of screenshots, videos, or images.  

Savage. A cool person or someone overly direct or candid. 

Sketch. A sketchy or ominous situation, place, or person.  

Skrrt. To leave quickly or get away from someone (the sound a car makes).   

Ship. Short for relationship.  

Simp. Used to describe a guy who is seen as being too attentive and submissive to a girl.  

Sheesh. A term used to compliment someone when they look good or do something good.  

Suh. A combination of “sup” and “huh” used as a greeting. 

Sus. Short for suspect describing a situation, a person, or a claim. That guy is sus. Let’s get out of here.  

Shawty. An attractive female. Sometimes a short, attractive female.  

Sheee. An expression of disappointment, annoyance, or surprise. 

Slaps. A term used when something is awesome. The DJ slaps. 

Snatched. Describing a person or a thing that looks great. I’m jealous her makeup is so snatched.  

Stan. A combination of “stalker” and “fan” refers to an overly obsessed fan of a celebrity.  

Straight Fire or Fire. Describes something amazing. His new truck is straight fire. 

Thumpin’. Word to describe someone going very. I didn’t even see him leave. He was thumpin’. 

Vaguebooking. The act of posting vague Facebook or other social status updates for attention or as a cry for help. Wondering what the point of it all is anyway. 

Whip. A word that means car. Have you seen his new whip? 

Wig. When something has you so excited, your wig might come off; mind-blowing. The new Adele song!! WIIIIGGG! 

Yeet. Throwing something out of rage. Also used as an exclamation for being excited.  

NGL. Not Gonna Lie. 

NMH. Nodding My Head; an expression of agreement.  

NSA. No Strings Attached.  

HWU. Hey, what’s up? 

IYKWIM. If You Know What I Mean.  

RLY. Really? 

OG.Short for Original Gangster;a compliment for someone who is exceptional or authentic. 

ORLY. Oh really?

SMH. Shaking My Head. 

TFW. That Feeling When 

TT2T. Too Tired to Talk.  

L. Short for loose or loss. 

V. Short for very. 

W. Short for win. Their loss is our w.   

WYA. Where are you at? 

WYD. What are you doing? 

YK. You’re Kidding.

YKTS. You Know the Score. 

YKTV. You know the vibe.
 

(Potentially) Risky Terms & Acronyms

Addy/Study Buddy. Terms used in place of the medication Adderal.

Break Green. A term that means to share marijuana with others. 

Crashy. Combo of “crazy” and “trashy.”  

Daddy. An attractive man, usually older, who conveys a sense of power and dominance.

Faded/Cooked. Terms used to describe being high on drugs.  

Lit/Turnt Up. It can mean party or get drunk.  

MOS/POS. Mom Over Shoulder; Parent Over Shoulder.

Kush/Flower/Gas. Terms used in place of marijuana. 

Smash. To hook up for casual sex. Is he a smash or a pass? 

Thirsty. Adjective for a person desperate for attention or sex. 

Xan/Xans. Terms short for Xanax, a sedative used to treat anxiety. Also called xanny, beans, bars, and footballs. 

ASL. Age/sex/location. 

CD9. Can’t talk parents are here. 

CU46. See You For Sex. 

GALMA. Go Away Leave Me Alone.  

GOMB. Get Off My Back.  

GSW. Get Some Weed.  

LMIRL. Let’s meet in Real Life. 

KMS/KYS. Kill myself, Kill Yourself. 

ONG. On God; a term that implies a person is serious enough to swear “on god.” 

ONS. One Night Stand. 

Spice or K2. Code for synthetic marijuana, which can be more harmful than actual cannabis.  

URAL. You’re A Loser. 

WWTP. Want to Trade Pics? 

X or E. Letters that stand for ecstasy, otherwise known as “molly” or MDMA.  

Zaddy. A well-dressed, attractive man of any age. 

Zerg. A term that originated in the gaming community for gamers using the many against one strategy to win a game. A Zerg is a person who employs the same bullying tactics in real life. Stay away from him. He’s such a Zerg! Or Stay off that site. There’s too much zerging.  

Protect your connected life today with McAfee Total Protection

*Content collected from various sources, including NetLingo.com, slangit.com, cyberdefinitions.com, UrbanDictionary.com, webopedia.com, and conversations on TikTok, Reddit, and YouTube.  

The post Teen Slang and Texting Acronyms Parents Should Know appeared first on McAfee Blog.

Telegram – What Parents Need To Know Now

By Alex Merton-McCann

If you hadn’t heard of Telegram till 2021 then you wouldn’t be alone. This relatively unknown messaging and social media platform has risen from relative anonymity to become one of the biggest players in the ‘secret messaging’ business in less than a year. When What’s App changed its terms of usage in early 2021 and informed users that their data would be shared with their new parent Facebook, many ‘jumped ship’ in search of a less intrusive messaging option. But it was Facebook’s six-hour outage in early October that really made Telegram an enticing option. On that same day, Telegram gained a record 70 million users. 

According to Statista, Telegram is now the 10th most popular social media platform worldwide, coming in ahead of Snapchat, Pinterest, and even Twitter! So, as Telegram’s popularity continues to grow, it’s highly likely that your kids will be soon giving it a try if they haven’t already! So, how does it work? Is it safe? And, should you intervene. Here’s what you need to know… 

About Telegram 

Although many of us first heard about Telegram this year, it has in fact been around since 2013. Founded by Russian brothers Pavel and Nikolai Durov, Telegram was founded as part of their efforts to offer a forum for free speech online after their first social networking site, known as VK, was taken over by the Russian Government 

Widely considered to be a Russian ‘Mark Zuckerberg’, VK made Pavel a billionaire. Pavel claims he was pushed out for refusing to provide VK data to the Russian government and shut down anti-corruption advocates. He has since cut ties with VK and moved to Germany. Telegram was last reported to be located in Dubai. 

How Does It Work? 

All you need is the Telegram app and a mobile phone number to start your Telegram account and yes, it works across both the Apple and Android platforms. Although it was started primarily as a messaging app, it has evolved into a social network that can be used to build groups around common interests. Both public and private groups can be set up as well as channels. It is also possible to search for people located close to you. And if you love stickers then you’ll love Telegram. Many consider it to have the best range of any messaging app! 

Is It Safe? 

Right from the start, Telegram has positioned itself as an app committed to private and secure messaging. However, the fact that end-to-end encryption is not automatically used on messages sent in Telegram means it is not as ‘secure’ as privacy focussed messaging platforms such as Signal which offer end-to-end encryption for all communication.  

It is important to note that Telegram users can choose for their chats to be ‘secret’ which means they will be end-to-end encrypted, meaning that only the sender and receiver can read the message – but you must opt in to have the additional level of privacy. But group chats, one of the app’s most popular features, cannot be end-to-end encrypted. 

How Does Telegram Deal With Controversial Content? 

One of the biggest issues with Telegram is the content shared in the app and the company’s “hands-off” approach to moderation. Telegram’s a truly unique combination of messaging and social media plus its publicly relaxed content moderation strategy means it attracts a certain style of the user who may have been outed from more mainstream online platforms. 

A quick Google will produce multiple examples of how Telegram has been widely used by fringe political groups. Security experts have acknowledged that Telegram is in fact ‘the app of choice’ for terrorist organizations. Neo-nazi groups have reportedly used Telegram as a recruiting platform and the far-right QAnon has reportedly set up a home on Telegram after messaging app Parler was suspended earlier this year. 

Now, of course, this sounds completely horrid and makes Telegram seem very unattractive. But I can assure you that my Telegram user experience has been quite bland. I have been using the app on and off for several months now and I’ve never been exposed to political or fringe content but I also haven’t gone looking for it. For me, it has been yet another way of connecting with people in my life with a couple of great stickers to assist! 

Should My Kids Use It? 

In my opinion, Telegram is an app best suited for a robust adult mind. According to the terms and conditions, Telegram users need to be 16+ to join up however as worldly parents, we all know those age restrictions are not a deterrent for many young people! 

While my experience has been no different from using other messaging apps like WhatsApp, I believe Telegram is not an appropriate app for an under 18 as there are too many risks:  

  • Pornographic and violent sexual content is available on Telegram if you chose to seek it out 
  • The ‘find people nearby’ feature allows users to be targeted with inappropriate material if settings haven’t been adjusted 
  • The ‘group nearby’ feature allows users to view groups without joining. There is a risk these groups may contain violent or harmful material. 
  • The lack of content moderation means users could be exposed to fringe political material which may be traumatic and hard to process. 

Now, of course, it is possible to adjust settings to minimize the risks when using the app. If location services are turned off and profiles are not marked visible, then finding ‘random’ groups and people via location will not be an option. And if the default privacy settings are adjusted so that your child can only be contacted by ‘my contacts’ as opposed to ‘everybody’ then this will minimize the risk of receiving communication from people they don’t know. 

So, if you or your kids are looking for a top-notch end-to-end encrypted messaging app then there are definitely better options around, such as Signal. And let’s not forget about WhatsApp which offers end-to-end encrypted messaging on everything sent in the app. Yes, your information will be shared with Facebook but only if you are messaging a business on the app, according to the company. Messages and calls between parties are still protected by end-to-end encryption. So many choices, so many messages to send! 

Happy messaging! 

Alex x 

The post Telegram – What Parents Need To Know Now appeared first on McAfee Blog.

5 Ways to Get Kids Focused on Their Online Privacy

By Toni Birdsong

Kids engage online far differently than adults. Between group chats, social apps, and keeping up with digital trends, their interests, and attention spans constantly shift, which means online privacy concerns get sidelined.  

That’s why, throughout October—Cybersecurity Awareness Month—we will be doubling up on resources and insights your family needs to be safer and more secure online. Ready to roll? Here are a few ways to move online privacy center stage.   

5 ways to focus kids on privacy 

1. Safeguard the fun. 

Few things will put kids to sleep faster than talking with parents about online stuff like privacy. So, flip the script. Talk about the things they love online—shopping, TikTok, and friend groups. All that fun could come to a screeching halt should a bad actor get a hold of your child’s data. Establishing strong digital habits allows your child to protect what they enjoy including their Venmo account, video games, and midnight chatting. Doing simple things such as maximizing privacy settings on social networks, limiting their social circles to known friends, and refraining from oversharing, can dramatically improve digital privacy.  

2. Relationship = safety. 

We say it often: The best way to keep your kids safe online is a strong relationship. A healthy parent-child connection is at the heart of raising kids that can make good choices online. Connect with your child daily. Talk about what’s important to them. Listen. Ask them to show you their favorite apps. Soon, you’ll discover details about their online life and gain the trust you need to discuss difficult topics down the road.   

Layer up your protection.

Studies show that 88% of all data breaches are due to human error. For that reason, consider putting an extra layer of protection between your family and cyberspace. A few ways to do that:

3. Build your digital offense. 

A good offense is the best way to defend yourself against would-be criminals out to grab and misuse your data. Offensive tactics and habits include using strong passwords, maximizing privacy settings on social networks, using a VPN, and boosting security on the many IoT devices throughout your home 

4. Deep clean your digital house. 

Get in the habit of deep cleaning your technology and bring your kids into the routine. Here’s how: 

  •  Together, remove unused apps from all devices
  •  Add Two-Factor Authentication (2FA) to your account passwords
  •  Update all device software
  • Wipe social profiles (including posts) clean of personal or family information such as full names, school name, birthdate, age, address, phone number, email, or location patterns. Do it together and even throw in a few rewards.  

October: Level up family cybersecurity  

It’s hard to slow down and get serious about online privacy if you’ve never experienced a breach or online theft of some kind. However, chances are, the dark side of online living will impact your family before long. Ready to go deeper? Dig into these cyber security tips for every age and stage. 

The post 5 Ways to Get Kids Focused on Their Online Privacy appeared first on McAfee Blog.

Are You Still on the Fence About a Family VPN?

By Toni Birdsong

Chances are, you’ve heard the term VPN more and more lately but still can’t figure out exactly what it does or if your family needs one. You aren’t alone. The short answer is yes—you need a VPN on your family devices—and here’s why.  

One of the main reasons you’re hearing more about VPNs is that cybercrime and data breaches are skyrocketing—especially since the pandemic. Cybercriminals are devising more inventive ways to grab and misuse your data. Subscribing to a VPN service is one of the most practical and powerful ways consumers can fight back.  

What’s a VPN? 

VPN is an acronym for Virtual Private Network. And while it sounds complicated, it’s not. A VPN is an app you install on family devices to help keep data and online activity secure while using public Wi-Fi. Pretty simple, right? 

How does it work? 

When you connect your computer or phone to a VPN, the service sends your network traffic through the VPN server before going to the public Wi-Fi server. Because a VPN scrambles data, should a bad actor try to access your activity, all they will see is gibberish.  

 A VPN encrypts internet traffic and then bounces it around until it becomes scrambled, helping block geolocation-based tracking and offering more protection than an open network. Encryption makes it harder for cyber crooks to decipher your location, data, and online activity for malicious purposes.  

Benefits of a VPN 

1. Reduces risk on the go.

Anytime you or another family member uses public Wi-Fi—to stream, shop, or game—it’s possible that others can see your traffic. However, a VPN will encrypt your activity so that all a potential hacker will see is gibberish. 

2. Gives kids extra protection.

A VPN is a safeguard if your kids forget to turn off the Wi-Fi auto-connect feature on their phones. This can be a powerful feature if your kids connect to social networks, shopping, banking, or gaming sites throughout the day from locations outside the home.  

3. Restricts data mining. 

A VPN configured correctly can also keep companies from sharing your browsing habits and information with third parties. 

4. Multiple device security.

If everyone in your family has two devices and you have five family members, a bad actor has up to 10 potential entry points to steal your data or instigate a scam. With cybersecurity threats on the rise, a VPN provides security for all users on multiple devices, regardless of their safety habits. 

Top VPN Features 

When shopping for the best VPN for your family, it’s easy to get lost in an ocean of features. Here’s a shortcut to help you with the VPN features best for your family. Look for: 

1. Bank-grade encryption.

A quick search will render dozens of VPN options and not all protect consumers. Approximately 38% of Android VPN apps in the Google Play Store (some free) install malware rather than block it. Another study found that of 283 free VPN providers, 72% included trackers. Because of this standard practice, it’s essential to do your research and choose a VPN that delivers bank-grade encryption. Note: Many free VPNs make their money by sharing your data with third parties.  

2. Unlimited bandwidth.

Choose a VPN that allows you to maintain a secure network connection no matter how much time you spend online. 

3. Efficient speed.

With more work and school now remote, consider choosing a high-speed VPN that improves privacy without sacrificing the quality of your connection. 

4. Access to virtual locations.

Consider a VPN server that shows a different location than your point of entry, a feature that enhances anonymity, location, and browsing history. For example, you may be getting online in the United States, but your VPN server might show you are connected in Italy.  

What’s your digital defense? 

It’s important to note that a VPN does not provide 100% protection from cyber threats. However, to date, it is one of the safest ways your family can simultaneously enjoy the convenience of the internet and reduce risk on public Wi-Fi.

McAfee Total Protection subscribers already have access to unlimited VPN usage. If you haven’t already signed up, now’s a perfect time. McAfee Total Protection provides security for all your devices while your family shops, banks, games, and browses online. 

The post Are You Still on the Fence About a Family VPN? appeared first on McAfee Blog.

“School Should Be Teaching Online Safety” says 80% of Aussie Parents

By Alex Merton-McCann

Despite the old adage that it takes a village to raise a child, new research from McAfee shows that an overwhelming majority (80%) of Aussies believe schools should be taking the lead in teaching our kids about online safety. 

At the time of the survey in April 2021, nearly 40% of Aussie households had at least one family member participating in online learning – a number that has most definitely increased in recent months as the Delta variant hit Australian shores causing many schools to shut.  

Aussies Worry about the Risks Online but Many Don’t Take Action 

But despite this turn of circumstances, nearly half (48%) of Aussies didn’t take any proactive security measures to protect their family/home when distance learning was introduced, with 34% saying they saw no increased risk to their children’s online safety. 

Now, here’s the interesting thing – these same respondents nominated in the same survey that they were extremely worried about their kids’ exposure to scams (43%), sharing personal information (43%), illegal content (35%), cyber-bullying (40%) and misinformation (31%). Confusing, I know! 

Aussies Believe Schools Should Be Teaching CyberSafety 

There’s no doubt that managing kids and home learning while trying to keep your day job and keep the household running is an extremely tough gig! In fact, I think thousands of Aussie parents will deserve medals after this chapter in our lives is over! But, I think these statistics aren’t just about being overwhelmed and a lack of energy – as 80% of surveyed Aussies nominated that they believe it is in fact the responsibility of schools to teach our kids how to be safe online. Only 8% considered cyber safety to be the responsibility of the parent. 

If there is anyone who gets just how intense family life can be it’s me! With four boys, 2 cats, a dog (and an action-orientated husband) to manage, I have spent years living in chaos! And I understand that it can often feel like a relief knowing that something can be outsourced or managed by someone else. But, when it comes to something as important as our kids’ online safety, it’s essential that we put that top of our list. Forget about the ironing and focus on your kids’ digital lives instead. I’ve been an advocate of letting body heat remove wrinkles for years! 

My Recommended Action Plan 

Even if your child’s school is teaching digital wellness, it’s imperative that these messages are also reinforced at home. Here’s what I recommend you do to get your family’s digital safety back on track: 

1. Device Check 

Ensure the devices your kids are using for school or homework have up-to-date software and security settings. Software updates are usually designed to address security weaknesses so using outdated software can be quite risky!

2. Password, Password, Passwords!! 

Using weak and default passwords is, without a doubt, one of the easiest ways to get into trouble online. Ensure your kids have complex passwords for EACH of their online accounts and devices. Passwords should contain numbers, special characters and both lower- and upper-case letters. I’m a big fan of a crazy sentence. Why not consider a password manager like McAfee’s free True Key to help them generate and remember their passwords – I know I couldn’t survive without mine!   

3. Use a Virtual Private Network (VPN) 

Why not consider using a VPN when your kids are accessing online learning services from home to protect the privacy of the internet connection? VPN’s use bank-grade level encryption to stop hackers from stealing personal information like passwords or data.   

4. Teach Personal Responsibility 

With both misinformation and disinformation a major concern for Aussie parents, it’s critical that us parents educate our kids about fake news: how to spot it and why they shouldn’t share it. Encouraging kids to question what they read or watch online before deciding whether it is to be believed and shared will help establish important digital critical thinking skills. 

5. Talk About Digital Safety and Wellness – whenever possible 

I’m a big fan of family dinners, even if it’s a humble bowl of spaghetti bolognese! In my opinion, it’s the perfect time to weave in messages of all types but particularly ones of a digital safety nature. Why not share stories of data breaches and what affected consumers had to do to prevent being hacked? Share news stories about new apps or scams, stories of kindness online, and digital citizenship you’ve witnessed online. Once you start sharing, you’ll likely find your kids want to share their stories too. But always keep calm and interested – otherwise they’ll stop talking!! 

As a mum of four and cybersafety ambassador, I believe that a village approach is the absolute best way of setting our kids up for safe and positive interactions online. So, if you’re feeling unsure about what to tell your kids, spend some time educating yourself. We are lucky enough to have a dedicated eSafety Commissioner here in Australia who has a plethora of resources for Aussie parents. Spend some time checking it out, I promise it will be worth it! 

Till next time, stay safe everyone! 

Alex xx 

The post “School Should Be Teaching Online Safety” says 80% of Aussie Parents appeared first on McAfee Blog.

How to Help Seniors Spot Online Job Scams

By Toni Birdsong

Sadly, online job scams targeting older adults have been an issue for years. However, in a pandemic job market, cybercriminals are working overtime to devise schemes that exploit job seekers’ need for financial security.  

According to the Better Business Bureau, Americans lost more than $62 million in employment scams in 2020. In addition, with federal unemployment benefits ending this month, that number is expected to rise as more people head online to look for work.    

Online hiring scams can be hard to detect because scammers advertise job opportunities the same way legitimate employers do—via online ads, job sites, and popular social networking channels. They promise job seekers opportunity and hope but are carefully designed to the applicant’s personal information or deceive them into sending money. 

Online Hiring Scams 

Here are just a few examples of online jobs scams targeting older adults and a few ways to avoid becoming a victim.   

Bogus LinkedIn job offers 

Last year the Federal Trade Commission (FTC) identified and shut down a scam on LinkedIn in which a company sent potential job candidates a direct message promising a high-paying job still unpublished to the public. The catch? Potential candidates were asked to pay a fee of up to $2,500 to set up the interview. Variations of this scam, using LinkedIn as a channel, may be in play. 

Fraudulent employers 

Some scammers are getting especially bold and posting job openings using the names, logos, and even staff names from legitimate companies to lure unsuspecting job seekers into fake interviews. After a questionnaire or interview, the company informs the applicant they have the job. From there, they collect personal information as if it’s part of a legitimate onboarding process—only the job doesn’t exist. 

Work-from-home scams 

A popular scam involves a company offering job seekers a six-figure income working from home with the promise you can “be your own boss “and “set your own schedule.” The catch: Job seekers must first purchase a starter kit or some form of online coaching package to qualify for the “opportunity.” After that, the company can disappear or charge the consumer thousands of dollars more for training that never comes. 

Identity theft 

According to the BBB, some scams include job seekers submitting personal information to potential employers only to have that information stolen and used for fraudulent schemes. Some scams even involve online interviews that appeared legitimate; only the interviewer didn’t appear on camera. The bogus employer asks for personal data during the interview, including banking information needed for direct depositing a paycheck. 

Spot & Stop a Scam 

Awkward hiring process 

If an employer attempts to hire you by text, email, or a photo-only video interview, beware. Legitimate employers, no matter how small, will have a professional hiring process. Job Search Safety Tips: 1) Call the company to make sure the job offer is legitimate. 2) Verify the name of the company contact through LinkedIn and verify the person with whom you are communicating  3) Consider comprehensive security software to protect your devices from malware sent via phishing emails from potential employers.  

Request for money 

A legitimate employer will not ask for money from a potential or new hire. Nor will they ask you to purchase “training” or cash a check for “software” as part of your employment. Job Search Safety Tip: Check the BBB’s Scam Tracker for scams connected to a company.  

Checks exchanged 

If an employer sends you a cashier’s check or even a corporate check, know it may not be real, even if your bank accepts it for a deposit (it won’t clear). Various fake check scams can pull in unwitting victims through job posts that advertise positions for merchandise resellers, virtual assistants, mystery shoppers, car wrappers, caregivers, and photographers.  

Request for personal financial info

If an employer immediately asks for personal data such as your SSN, birthdate, driver’s license number, etc., chances are it’s a scam. Job Search Safety Tip: 1) Bank-routing information is for direct deposits after you’ve met an employer in person. If you are applying for remote work, wait for a signed offer, be sure to verify the company and the offer before sharing financial information. 2) Consider using a Virtual Private Network, to share any kind of private information regarding employment.  

Urgency and pushiness

Job scammers target people who are stressed and desperate for work. If the potential employer seems to be pushing you to give information, send money, or take the next step, it may be a scam. Job Search Safety Tip: Slow down and ask yourself, “Does this sound right?” Seek out the opinion of a friend or relative if needed.  

Resources for Seniors

Stay informed 

Need guidance? Call the AARP Fraud Watch Network helpline toll-free at 877-908-3360. Stay aware of scams targeting seniors at aarp.org/fraudwatchnetwork. 

Report job fraud

If you are the victim of a scam or attempted scam, report it to the FTC,IC3, FBI, and IdentityTheft.gov. 

Finally, remember that legitimate job boards such as Indeed, Monster, and LinkedIn can contain fake companies, bogus jobs, and positions that look incredible that will cause incredible heartache for a job seeker that forges ahead without caution.    

The post How to Help Seniors Spot Online Job Scams appeared first on McAfee Blog.

How to Talk to Your Grandparents About Cybersecurity

By McAfee
How to Talk to Your Grandparents About Cybersecurity

According to research from the FBI and FTC, cybercrimes against older adults cost more than $650 million in losses each year. Why? Unlike millennials and Generation Z, your grandparents weren’t born with a smartphone in their hands. On top of that, older adults tend to have more significant financial funds like retirement accounts, making them an ideal target for cybercriminals.  

With Grandparent’s Day right around the corner, here’s a guide on how you can help keep your grandparents safe from the most common cybercrimes on the internet. Check out our top tips to share with your family to boost their confidence in their digital activities.  

1. Talk About the Latest Online Scams  

Cybercriminals constantly update their techniques to increase their chances of successfully stealing consumers’ data. Oftentimes, they lean on current events to create eye-catching subject lines for phishing emails, malicious links and attachments, and more. For example, criminals created COVID-19 phishing campaigns related to proof of vaccination or the surging delta variant since they know the pandemic is top-of-mind for many consumers. Encourage your grandparents to keep an eye on the news for the latest online scams so they have a better chance of recognizing fraudulent activity. Or better yet, send them a weekly digest of relevant consumer security news or call them when you come across a common scam.  Remind them that knowledge is power in online security.  

2. Show Them How to Think Like a Cybercriminal 

The secret to beating cybercriminals at their own game is to think like one. Look at your online behaviors and your data from their perspective. Encourage your grandparents to consider what would make themselves ideal targets. Perhaps they have large retirement funds. If their online bank account is secured with a password that they use for multiple online accounts, they’ve made it that much easier for a hacker to access their financial data if their credentials are exposed in a breach.  

Teaching your grandparents and other family members how to think like a cybercriminal can reveal possible points of entry and identify where they can tighten up their security to protect their devices and information from online threats.  

3. Explain Cybersecurity Best Practices 

With multiple layers of protection in place, your grandparents can navigate the internet more confidently. Here are a few easy cyber habits you can pass on to your grandparents:  

  • Use strong, unique passwords. Many people use the same password, or variations of it, across all of their accounts. This means if a cybercriminal discovers just one password, more personal data is suddenly at risk. Therefore, diversify your passcodes to ensure criminals cannot obtain access to all of your accounts at once, should one password be compromised. You can also use a password manager to keep track of your different credentials.  
  • Turn on multi-factor authentication. Multi-factor authentication provides an extra layer of security, as it requires multiple forms of verification, such as a finger scan or facial recognition. This reduces the risk of successful impersonation by cybercriminals.  
  • Ignore suspicious emails, text messages, and phone calls. Criminals often use phishing emails or text messages to distribute and disguise their malicious code. Do not open suspicious or irrelevant messages, as this can result in malware infection. Be especially wary if written messages have several typos. Reputable businesses and financial institutions always proofread their correspondence. Finally, phishing emails, texts, and calls often urge recipients to act quickly. Remain calm and carefully evaluate if the content of the message seems suspicious.   
  • Go directly to the source. If you receive an email that appears to be from a business or even a family member, but they are asking you for your Social Security Number, passwords, or money, stop and think. Don’t click on anything or take any direct action from the message. Instead, go straight to the organization’s website and verify that the message is legitimate with customer service. If the message claims to be from a family member asking for financial help, contact them directly to ensure it’s not a scammer in disguise.  

4. Teach Your Grandparents How to Report Cybercrimes 

 The next step to a confident digital life is reporting fraud. Let your grandparents know that even if the fraud attempt was unsuccessful, they should report the incident.  Any consumer can report online scams at the FBI’s IC3 website. Credit, debit, or bank account fraud should be immediately reported to your bank, as well.  

5. Help Them Install Comprehensive Security Software  

Use a solution like McAfee Total Protection, which can help protect devices against malware, phishing attacks, and other threats. It also includes McAfee WebAdvisor, a tool that identifies malicious websites, and identity theft protection. Having a security solution in place can help provide greater peace of mind so you and your family can live a more confident digital life.  

The post How to Talk to Your Grandparents About Cybersecurity appeared first on McAfee Blog.

Can Your Wearable Health Monitors Be Compromised?

By Toni Birdsong

More senior adults are taking advantage of the array of wearable technology that helps them stay connected to healthcare providers and monitor their physical health and safety. But that newfound convivence comes with risk and, for many, the genuine fear of falling prey to an online hacker.  

Protection + Peace of Mind 

Wearable technology brings seniors both power and peace of mind. Many elderly consumers rely on wearable technology to monitor critical blood glucose levels, heart activity, and blood pressure. In addition, seniors and their families rely on fall detection, emergency alerts, and home security technology to monitor physical safety. Since the pandemic, wearable technology has played a central role in connecting virus-vulnerable seniors to healthcare professionals.  

A recent study cites that 25 percent of U.S. homeowners with broadband internet expect to purchase a new connected consumer health or fitness device within the next year. Another study predicts the global market for wearable healthcare devices will reach $46.6 billion by 2025.  

This kind of data is excellent to show consumer trends, but it also gives cybercriminals a road sign for new inroads into stealing consumer data.  

So how do we dodge the digital dangers of our beloved wearable devices? With time, attention, and a few basics. 

Basic Safety Protocols 

  • Know the risks. The first step is to acknowledge that every digital device brings risk despite a manufacturer’s security claims. That’s why digital security (at any age) begins with personal responsibility and education.  
  • Keep learning. Learn all you can about the device you’ve purchased and research the risks other consumers may have reported. If a security loophole in your device hasn’t hit the headlines yet, give it time. Sadly, just about every device has a security loophole, as ongoing digital threat reports remind us.  
  • Master safety basics. With any new digital purchase, commit to following basic safety protocols. It’s imperative to read device security warnings, configure basic privacy settings, set up strong passwords, and devote yourself to the monitoring of your account after setup.  

Sound like a hassle? Perhaps. However, following these basic protocols is likely far more manageable than having to navigate through the potential chaos connected to a data breach.

6 ways to protect digital wearables 

1. Install updates immediately. When it comes to protecting your wearables, security updates are not optional. Be sure to install the updates (usually with a single click) to protect your device from reported bugs, enhance functionality, and of course, seal up any security loopholes.   

2. Add digital protection. It’s more than a buzz. Extra security solutions such a Virtual Private Network (VPN) and added security software can be your saving grace from prying eyes and help protect the health data you send over the internet. A VPN uses an encrypted connection to send and receive data. For example, if you use a VPN, a hacker trying to eavesdrop on your network will be met with a cacophony of jumbled data on their screen. In addition, installing comprehensive security software can thwart viruses and malware scams from infecting your digital landscape.  

3. Level up your password IQ. Several practices can quickly shore up your password security: 1) Change your device’s default username and password immediately, 2) choose a strong password3) use Two Factor Authentication (2FA), and 4) keep your passwords in one place such as a password manager.   

4. Switch devices off and on. Here’s a fun one—go old school. The National Security Alliance (NSA) recently advised consumers of one powerful way to thwart cybercriminals, especially with smartphones. Turn your device on and off every now and then. Better yet, if a device is not in use, shut it down.  

5. Verify every source. Scams connected to your new device or health condition increasingly look legitimate. For that reason, verify sources, websites, and avoid giving out any personal information, and never send money to an unverified source. Scams come in the form of a phony email, people posing as an IT department or helpdesk, text message, pop-up, calendar invite, or even a direct message on social media. This is where antivirus software can save the day.  

6. Ask for help. Beyond your device manual, Google and YouTube, if you are a senior and still have issues securing a new device, reach out for help. Don’t overlook the help desk associated with your new device, many of which also have a convenient online chat feature. Other possible resources include: Your local library, senior center, Agency on Aging, or community center may have help. In addition, AARP has published a list of helpful IT resources for seniors.  

Having the right technology at your fingertips can feel like magic especially if you are a senior adult with health and safety concerns. In these times of widespread digital insecurity, giving even a little extra time and attention to these basic digital security protocols can bring a new level of peace and power to your daily routine. 

The post Can Your Wearable Health Monitors Be Compromised? appeared first on McAfee Blog.

McAfee Security Alert: Protect Your Smart Cameras and Wi-Fi Baby Monitors

By McAfee

An important alert for anyone who uses smart cameras, Wi-Fi baby monitors, and other connected  devices that send audio or video over the internet: a recent security advisory indicates millions of these devices may be at risk of remote monitoring or attack. 

The root of the concern is an apparent vulnerability in the Software Development Kit (“SDK”) used with the ThroughTek Kalay network. Millions of smart devices use Kalay and its protocols to communicate over the internet. 

As mentioned in the security advisory, an attacker could exploit the apparent vulnerability to intercept audio and video signals sent to and from Kalay-enabled devices. This could lead to follow-on attacks that utilize the Kalay-enabled Internet of Things (IoT) platform—such as the smart cameras and baby monitors. 

What you can do to help protect your devices right now 

While there is not a comprehensive list of specific devices or manufacturers that may be affected by this alert, millions of devices use the Kalay network and protocols. Given this, people who own these types of devices should strongly consider taking the following steps to protect themselves while ThroughTek and its partners actively address the issue: 

1. Update your devices. Manufacturers using the Kalay protocol have been advised to update to its latest version and enable further security features. Updating your devices regularly increases the chances that you’ll receive security improvements soon after they become available.  

2. Do not connect to your smart cameras, baby monitors, and other devices through public Wi-Fi. Accessing these devices via a smartphone app from an unprotected network can compromise the security of your devices. Use a VPN or a secure cellular data connection instead. 

3. Use strong, unique passwords. Every device of yours should have one, along with a unique username to go along with it. In some cases, connected devices ship with default usernames and passwords, making them that much easier to hack. 

Further protect your connected cameras, baby monitors, and other devices 

With those immediate steps in place, this security advisory offers you a chance to take a fresh look at your network and device security overall. With these straightforward steps in place, you’ll be  more protected against such events in the future—not to mention more secure in general.  

1. Use two-factor authentication 

Our banks, many of the online shopping sites we use, and numerous other accounts use two-factor authentication to help validate that we’re who we say we are when logging in. In short, a username and password combo is an example of one-factor authentication. The second factor in the mix is something you, and only you, own or control, like your mobile phone. Thus, when you log in and get a prompt to enter a security code that’s sent to your mobile phone, you’re taking advantage of two-factor authentication. If your IoT device supports two-factor authentication as part of the login procedure, put it to use and get that extra layer of security. 

2. Secure your internet router 

Your router acts as the internet’s gateway into your home. From there, it works as a hub that connects all your devices—computers, tablets, and phones, along with your IoT devices as well. That means it’s vital to keep your router secure. A quick word about routers: you typically access them via a browser window and a specific address that’s usually printed somewhere on your router. Whether you’re renting your router through your internet provider or have purchased one, the internet provider’s “how to” guide or router documentation can step you through this process. 

The first thing to do is change the default password of your router if you haven’t done so already. Again, use a strong method of password creation. Also, change the name of your router. When you choose a new one, go with name that doesn’t give away your address or identity. Something unique and even fun like “Pizza Lovers” or “The Internet Warehouse” are options that mask your identity and are memorable for you too. While you’re making that change, you can also check that your router is using an encryption method, like WPA2, which helps secure communications to and from your router. If you’re unsure what to do, reach out to your internet provider or router manufacturer. 

3. Set up a guest network specifically for your IoT devices 

Just as you can offer your human guests secure access that’s separate from your own devices, creating an additional network on your router allows you to keep your computers and smartphones separate from IoT devices. This way, if an IoT device is compromised, a hacker will still have difficulty accessing your other devices, like computers and smartphones, along with the data and info that you have stored on them. You may also want to consider investing in an advanced internet router that has built-in protection and can secure and monitor any device that connects to your network. 

4. Update! 

We mentioned this above, yet it’s so important that it calls for a second mention: make sure you have the latest software updates for your IoT devices. That will make sure you’re getting the latest functionality from your device, and updates often contain security upgrades. If there’s a setting that lets you receive automatic updates, enable it so that you always have the latest. 

5. Protect your phone 

You’ve probably seen that you can control a lot of your connected things with your smartphone. We’re using them to set the temperature, turn our lights on and off, and even see who’s at the front door. With that, it seems like we can add the label “universal remote control” to our smartphones—so protecting our phones has become yet more important. Whether you’re an Android or iOS device user, get security software installed on your phone so you can protect all the things it accesses and controls—in addition to you and the phone as well. 

And protect your other things too 

While the apparent vulnerability in the Kalay protocol is at issue here, this security advisory stands as a good reminder to protect all of our connected things—notably our computers and laptops. Using a strong suite of security software likeMcAfee® Total Protection, can help defend your entire family from the latest threats and malware, make it safer to browse, and look out for your privacy too. 

The post McAfee Security Alert: Protect Your Smart Cameras and Wi-Fi Baby Monitors appeared first on McAfee Blog.

Younger, But Not Savvier: 3 Cybersecurity Threats Plaguing Millennials

By Lily Saleh
cybersecurity

Surprise! Just because you’re a Millennial or Gen Zer doesn’t mean you’re savvier when it comes to technology. Especially when it comes to cybersecurity.  

Turns out, Millennials aren’t quite as tight with their security as the older generations are. That’s according to one study about working from home that focused on younger adults and their older cohorts. It’s perhaps no surprise that nearly half of them said that they enjoyed working from home. What is surprising is that while working from home, “Gen Zers (38%) and Millennials (23%) said they had four or more [technology] issues, on average, every week,” according to the research. 

For comparison, the research also showed that only 12% of employees aged 45 to 54, 4% aged 55 to 64, and 13% of seniors said that they had four or more issues per week. 

Talk about a stereotype-buster! 

Top security threats plaguing millennials 

Aside from technology issues in general, they found themselves dealing with security issues as well. The top three culprits … 

  • Password issues: getting locked out of apps, accounts, and devices 
  • Safe browsing habits: clicking on bad links, leading to hacks and attacks 
  • Tracking and privacy basics: not understanding what “accept all cookies” means 

If this survey is any indication, we could be a lot safer out there, particularly while we’re doing things like paying bills, checking our bank balances, or splitting dinner with friends via a payment app. 

That’s what’s at stake. Millennials have among the highest rates of online shopping by generation at more than 86% (compared to Boomers at just over 62%). They also use social media the most and 50% of them self-describe themselves as being online “almost constantly” (a figure that drops sharply with age). Taken together, that’s a significant level of exposure to potential threats online. So, if there’s one place where Millennials can get a bit savvier, it’s with their cybersecurity. 

Five tips to fight back against viruses, hacks, and attacks 

The good news is that it doesn’t take a whole lot to improve your safety online. With a few straightforward steps, you can protect yourself better than before—and perhaps spare you some of those technology headaches in the process. Let’s take a quick look: 

1. Cover all your bases with security software 

As always, this is “square one” advice when it comes to keeping yourself safe online. Comprehensive security software will do more than protect your stuff. It’ll protect you by making it safer while you use your apps, breeze through some videos, or take care of your finances—practically anything that involves you, your identity, your money, and your data online. And because we do so much of that on our phones, go ahead and add security software on your phone, too. That’ll make you far safer when you’re moving money around online or simply going about your day. 

2. Keep all your accounts straight with a password manager 

Yup, keeping track of all those passwords is a pain. Resetting them when you forget them is a pain too. And even bigger pain is reusing passwords, getting one account hacked, followed by a bunch of others getting hacked too because they use the same password. It happens. And hackers count on lazy password habits. Going online with strong, unique passwords is a must (even if it’s a bit of a pain), yet using a password manager makes it far easier and far more secure. Typically included with comprehensive security software, it can create and safely store strong, unique passwords for each of your accounts. 

3. Steer clear of risky websites and links with an advisor 

What’s lurking behind that link? A sketchy site? A scam looking to steal your personal info? Sometimes it’s tough to know, until you click that link and find out the hard way. A web advisor can identify those bad sites and links for you without clicking. And further, it can block a mistaken click, giving you an extra level of protection. Often available with your security software, you can also get our own McAfee® Web Advisor for free. 

4. Stay extra secure while shopping and banking with a VPN 

By way of an app, a VPN helps keep your personal data safe as you use the internet. More than just protecting your browsing, it further protects you while using apps because of the way it creates a secure connection. Using a VPN is a smart move when using public Wi-Fi because that connection is, well, public, meaning anyone can potentially spy on your activity—potentially lifting passwords, data, and other personal info. A VPN is also a great idea any time you want extra privacy any time, particularly when you’re doing things like banking or shopping online. 

5. A.B.U. – Always Be Updating 

It seems like nearly every day some of your apps and devices will prompt you for an update. Take a moment to follow through on those alerts and install them. In a few moments, you’ll be up to date, which often includes security fixes that can improve your level of protection. Also, those alerts are a good time to ask yourself, “Do I really use that app anymore?” If you don’t, just go ahead and delete that app, along with any account or data associated with it. This leaves you with one less target that hackers can zero in on, thus making you that much safer (and with a less cluttered device to boot).  

Staying safer online = fewer headaches online 

Once you get up and running with these tips, you’ll find that you’re safer than before. Plus, you’ll also find that apps like security software and password managers can take care of a lot of time-consuming tasks for you, practically automatically. Giving you one less thing to worry about.  

The post Younger, But Not Savvier: 3 Cybersecurity Threats Plaguing Millennials appeared first on McAfee Blog.

Back-to-School: Privacy Worries in a Remote Learning World

By Toni Birdsong

As the new school year gets underway, many students will be returning to the classroom in-person, while others will opt to continue hybrid or remote learning indefinitely. Unfortunately, for families choosing the latter, remote learning could come at the expense of their online privacy. 

According to the RAND Corporation’s 2020 research report, one in five U.S. school districts plan to offer online learning even after the pandemic ends. Many school districts are waiting to review the Centers for Disease Control (CDC) latest recommendations. Either way, there’s no better time for a data privacy refresh.  

Privacy-forward policies

Protecting your child’s privacy while remote learning requires a three-part investment of parents, students, and schools. One of the first steps in that direction is to understand your district’s privacy practices. To do that, ask to take a closer look at its approach to data consent, secondary data use, as well as its data collection and retention practices. 

Common privacy gaps

According to The Center for Democracy and Technology, there are five areas where schools may put a child’s privacy at risk. 

1. Digital assessments

Using student data to assess needs and launch connectivity and device programs can pose a privacy risk.  

Ask: To assess overall digital access, the school collected my child’s data. How will that data be used? 

2. Data sharing

Sharing student data with third parties, such as broadband and device providers, is a common practice that can pose a privacy risk.  

Ask: To connect my remote learner, the school shared my child’s data with the provider. Can the school ensure that data will be used by the third-party responsibly? May I view the data use policy?  

3. Monitoring protocols  

Schools now have apps that allow teachers to monitor student progress.   

Ask: With more teacher access to student devices and desktops, how can the school ensure that my child’s other data is secure?  

4. Loaner device security

Ongoing security and device management requirements should be established to avoid viruses and malicious activity.  

Ask: What security measures are in place on school-owned devices to protect my child’s content or personal information? Will my child’s activity be tracked?  

5. Low digital literacy IQ 

A lack of digital literacy and security knowledge on the part of students, families and even schools can put a child’s privacy at risk.  

Ask: What digital literacy resources or training do you offer teachers, staff, students and families?

Got Governance?

One sign your child’s privacy is in good hands is if your school has a solid Data Governance Policy (DGP) that staff, teachers, and students follow. A DGP establishes schools processes and structures for overseeing the school’s approach to management, usability, availability, quality and security of data and technology. 

Going a step further, a privacy-aware school will engage students, families, teachers, and administrators (and even third-party providers) about the importance of data use and closing privacy gaps. 

4 ways to get proactive with data privacy

1. Discuss, define privacy 

Rather than make assumptions, discuss what privacy is with your child. For example, with more time online, consider parental controls to filter risky content. Likewise, talk to your child about how to identify phishing scams and consider investing in security software that scans for malware and untrusted sites. 

2. Protect personal info

If your child uses video apps such as Zoom to connect remotely, be sure that personal information—such as birthdate, address, photographs, or a nickname—isn’t accidently visible in the background.  

3. Optimize privacy settings  

Whether your child uses Zoom, a chat app, website or another EdTech platform for learning, set privacy settings to provide maximum protection. Following the directions under “settings” of any new app are fast and easy.  

4. School directory opt-out

Under FERPA, the Family Educational Rights and Privacy Act, schools must notify you of your right to opt out of Directory Information at the start of the school year. Don’t opt-out? Schools can share Directory Information about their child with third parties without parental or student consent. 

If we could point to a positive consequence of the pandemic, it would be that with the sudden spike in connectivity during quarantine, data privacy concerns became more prevalent than ever—that shift deserves an A+. Moving forward, it’s critical for parents and schools to work together to create practices that protect online privacy for all students—on-site or remote.   

 

The post Back-to-School: Privacy Worries in a Remote Learning World appeared first on McAfee Blog.

7 Safety Tips to Schooling in a Digital World

By McAfee

This fall, many students are headed back-to-school full time. However, just as workplaces now accommodate for remote work, schools are accommodating hybrid learning environments. While this may signal the end of things like snow days, it’s also created a new, more flexible style of learning that relies on computers, online connectivity, and apps to connect students with teachers and learning resources. It’s also a trend that’s not without risk, as evidenced by the more than 900 cybersecurity incidents, including personal data breaches, since 2016, according to the K-12 Cybersecurity Resource Center. This new style of learning comes with many implications for cybersecurity that we’ll discuss below, along with ways to protect learners and students of all ages.

Digital School Safety Tips 

1. Set camera guidelines 

Cameras and video conferencing software have become an integral part of the online learning experience. In the early days of 2020, we saw growing pains in the form of Zoom bombing, unintended sharing, and, on the lighter side, people learning to use fake backgrounds with hilarious consequences. And while many of these wrinkles have been smoothed out, for online learners, the fact remains that privacy is at risk anytime they use a camera.  

Younger students:  

  • Work with your child and their instructors to figure out the most appropriate times to use the camera. When not using the camera on their device, teach your child how to cover it to ensure privacy. Many new laptops come with a manual switch that allows the camera to be blocked. 

Older students:  

  • Teens have more autonomy, and apps are probably a major part of their social and learning life. That’s why it’s a great idea to remind teens to never accept video chats, screen shares, instant messages, phone calls or files from strangers, even if it’s in an app they’re familiar with.

2. Use tools that protect your child while they’re learning online

The good news is that while we’re all navigating the new world of learning online, there are more tools than ever to help you do so safely. A comprehensive security suite, like one of McAfee’s products, contains many of these security tools in one package, including tools for:  

Younger students: 

  • Parental controls – A good parental controls suite allows you to not only restrict web site access, but also set limits on screen time and track activity on your child’s devices. McAfee offers parental controls in the form of McAfee Safe Family. 
  • Parent versions of learning apps – The app being used to teach an online classroom may offer a version for parents. It’s often a simpler version of the one your child is using, but it will allow you to become familiar with the software and may even offer some privacy settings. 

Older students: 

  • VPN – This is a powerful tool for protecting your privacy online. Teach your teens how to create a secure connection to the internet anytime they log in by using a VPN (virtual private network) to hide their activity and connection details from prying eyes. McAfee’s VPN uses bank-grade encryption to keep their private information secure. 

3. Invest wisely in your child’s learning tools 

Your child or teen’s portal to their online classroom is an important investment. After all, you’ll want them to be able to connect securely, communicate easily, and be able to handle any kind of online work they may need to do. Depending on the age of your child, this device may also have to be bomb-proof. Don’t worry some experts have already done the thinking for you with this list of computers for online learners. 

4. Recognize that some information should always stay private 

There are many apps being used to facilitate online learning. And chances are, students will have to register, log-in, and provide identification. Regardless of age, here’s what NOT to provide. 

  • Don’t sign up with a personal email address. Schools should provide an email address or a username and password. 
  • Don’t put too much personal information in the app profile. Keep location, phone number and dates of birth private if possible. 
  • Make sure your student always keeps their login info to education apps private and that they don’t share their account with anyone, including classmates. 

5. Online learning can be a family affair

Younger students: 

  • Create an online workspace that’s sufficiently quiet for your child to get their homework done, but also someplace that can be easily checked in on by you and other adults in your child’s life.  

Older students: 

  • Teens should expect that adults will be around and looking in on their activity online, whether they’re learning or talking to friends. You can model this with your own behavior by using devices openly and practicing good security habits. 

6. Introduce the concept of digital citizenship 

When students are learning in-person, the concept of being a good citizen is one that’s reinforced in the classroom and on the playground. Online, as students use forums, chats, and even social media to communicate, the concept of digital citizenship is just as important. 

  • Talk to your child and teen about what you expect from their conduct online. Monitor the apps they use for school and make sure they understand what is appropriate to write on them. After all, these messages may be visible to the school administrators, or even college admissions officials. Help them understand that creating a safe space to learn takes everyone’s effort, not just the teachers. 

7. In the brave new world of online learning, offline breaks are more important than ever. 

There’s a reason elementary schools have recess and high schools have lunch breaks. It gives kids time to step away from the books, stretch their legs, and refresh their minds. The same concept applies with online learning.  

Younger students:  

  •  Take a break at least every 30 minutes to stretch and walk around. 

Older students: 

  • A teen may have a longer attention span, but breaks are still important and, crucially, it’s important they don’t spend their break in front of another screen. 

More resources for improving digital wellness while learning online 

For more extensive information about any of the recommendations above, please visit these resources. 

Resources for parents 

Resources for all ages

The post 7 Safety Tips to Schooling in a Digital World appeared first on McAfee Blogs.

9 Tips to Help Kids Avoid Popular App Scams

By Toni Birdsong

 There’s a lot of conversation going on right now around digital apps; only it’s not about TikTok or Twitch. Instead, it’s about the spike in the number of app scams taking place every day—many of them impacting younger consumers. 

In a recent report from The Washington Post, nearly two percent of the apps downloaded from the Apple store in a single day were scams costing consumers an estimated $48 million. A similar report this week in Tech Republic estimates more than 170 Android apps, including 25 on Google Play, have attempted to scam people by offering cryptomining services for a fee but then failing to deliver. Scam reports can also be attributed to side-loaded apps, which are apps installed from unofficial sources online.  

While the scam structures vary, the most popular ones pose as legitimate brands such as Amazon or Samsung, persuading users to download apps they don’t need. Other scams use misleading tactics, manipulate ratings and reviews, and trick people into paying for something accidentally. 

Teens targeted  

Scams that target teens abound online because hackers assume younger consumers are more impulsive and casual about their online privacy. According to the Better Business Bureau, scams targeting teens include social media scams used to collect personal info for identity theft. Others include bogus auctions for luxury goods, scholarships and job offer scams, and promises of free items such as cell phones.  

Dating and Security Apps

Some of the most popular scams can be found in fraudulent dating apps, according to the report. The Federal Trade Commission stated that consumers reported a record $304 million lost to romance scams in 2020, a number that has spiked since the pandemic. While some scams look like legit dating apps, others surface in hangout apps such as Clubhouse, Google Hangouts, or seemingly harmless apps like Words with Friends. 

App scams have been discovered embedded in spying and internet security apps. Ironically, several of those have been in alleged VPN (Virtual Private Network) apps that promised privacy but instead collected sensitive user data.  

Cash and Gaming Apps 

Consumers, especially kids, can be scammed through peer-to-peer cash apps, such as Venmo or Zelle. Because cash apps require users to link to a personal bank account directly, scammers can easily sell you goods or befriend you to send money only to delete their accounts and disappear.  

Likewise, downloadable gaming apps can contain scams that offer free in-game currency. By clicking on a link and entering a username, password, gamers are promised free currency—only it never shows up in their account.   

While the debate continues over how to improve both Apple and Google Play’s app security standards, for now, anyone downloading an app is at risk to some degree.  

So how can you be sure your family’s apps are safe to use? While it’s getting harder to discern, there are some key steps you can take to reduce your risk.  

9 Tips for Avoiding an App Scams

  1. Understand the risk. Making the threat real and believing a scam can happen to you is a significant step in safeguarding your family. This includes taking the time to discuss current digital threats and leveling up mobile security wherever possible.  
  2. Do your homework. Read app reviews. If an app is sketchy in any way, users will be vocal in the app review section. In addition, do an online search of the app to see what consumers and other watchdog agencies such as the BBB say about the app. Check BBB Scam Tracker to see if others have been duped. 
  3. Safeguard personal data. Remind kids not to share their email, address, or other information. Pop-ups, trendy quizzes, and links websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 
  4. Maximize security. When using cash apps, turn on additional security features such as multi-factor authentication, creating a PIN, or using fingerprint recognition. 
  5. Pay attention to permissions. Apps often ask for access to certain features on your device, such as the camera, phone, or your contacts. Sometimes the ask is legit; other times, it’s just a ruse to gain access to your personal information. Stop to examine the request and why the information is needed.   
  6. Subscribe to a mobile antivirus program. Just like computers, mobile devices can be infected with viruses and malware. Protect mobile devices by subscribing to a mobile antivirus product, such as McAfee Mobile Security, which includes safe browsing, scanning for malicious apps, and locating your device if it is lost or stolen.  
  7. Only connect with people you know. When using cash apps, only exchange money with people you know. Unlike an insured bank, P2P apps do not refund the money you’ve paid out accidentally or in a scam scenario and hold users 100% responsible for transfers. 
  8. Slow down and verify details of a transfer. There could be dozens of name variations to choose from in a cash app’s directory, so be sure to select the correct recipient. Also, verify with your bank that each P2P transaction registers. 
  9. Use a VPN. When using cash apps, or downloading any apps, avoid public Wi-Fi transfers. Public Wi-Fi is susceptible to hackers trying to access valuable personal information. If you must use public Wi-Fi, consider using a verified and trustedVirtual Private Network (VPN). 

No app is 100 percent safe. All have security loopholes and user behavior can make them vulnerable to a wide range of scams. However, by staying aware, using the right tools, and being wise with your clicks, your family can enjoy the fun of digital life without the fallout.  

The post 9 Tips to Help Kids Avoid Popular App Scams appeared first on McAfee Blogs.

How to Secure Your Smart Home: A Step-by-Step Guide

By McAfee

How many rooms in your home contain a smart device? From Peloton bikes to showerheads with Bluetooth speakers, smart home technology is rapidly making its way into every room in every household. In fact, the number of smart households (those that contain smart home technology) in the U.S. is expected to grow to 77.05 million by 2025. But with new technology comes new challenges.  

Many product designers rush to get their smart devices to market, treating security as an afterthought and consequentially creating an easy access point for criminals to exploit. Once a hacker taps in to a user’s home network, they could potentially gain access to all the devices connected to the network. And many consumers, amazed by the appliances’ efficiency, are unaware of the risks of interconnectivity. So, how can families prevent criminals from taking peeks into their home? 

Let’s take a tour through an average smart home and uncover the security implications of the various devices in each room.  

Knock, Knock, Anyone Home?  

Believe it or not, the security risks of a smart home often apply before you even step foot inside the house. Approximately 21 million U.S. homes have professionally monitored security systems. However, these systems are not immune to hacks. One popular security camera system experienced a series of intrusions where hackers were able to communicate with residents, making inappropriate comments, taunting children, and even demanding a ransom payment for the hacker to leave the system. Some users of another security camera system experienced similar intrusions, with hackers playing vulgar music and cranking the homeowners’ heat up to 90 degrees.  

Security cameras are just the beginning. Users control mowers, smart sprinklers, and other outdoor devices remotely with smartphone apps. Although they are meant to make consumers’ lives more convenient, outdoor devices with embedded computers could be at the greatest risk of attack, according to professor of computer science and cybersecurity expert, Dr. Zahid Anwar 

Outdoor devices like garage door openers, wireless doorbells, and smart sprinklers are more vulnerable because they may be easily accessible to someone driving down the street with a computer or other Wi-Fi transmitter. Outdoor smart devices can be used as entry points, allowing hackers to access the entire smart home network. To prevent a stranger from spying on your network, it’s important to check how these products store your data. If the device’s system stores your personal information and is connected to the main home network, there is a possibility that a breach of one device on the network could reveal your data to a hacker.  

“Alexa, Who’s Spying on My Living Room?”  

Once you step foot into a smart home, you’ll likely find a variety of devices adopted by residents for added convenience, including smart TVs, Wi-Fi routers, smart speakers, thermostats, lightbulbs, and personal home assistants — the list goes on! But the fact that these devices are connected to the internet opens the door for cybercriminals to make themselves at home. For example, the FBI issued warnings about the risks of smart TVs, noting that hackers could potentially gain access to an unsecured television and take control by changing channels, adjusting volume levels, and even showing inappropriate content to children.  

Additionally, a recent study outlined multiple privacy concerns with a popular virtual assistant, ranging from misleading privacy policies to allowing third parties to change the code of their programs after receiving approval from the device’s parent company. Anupam Das, assistant professor of computer science at North Carolina State University, stated that third party software developers created many of the applications consumers interact with while using the virtual assistant. However, Das and their fellow researchers identified several flaws in the current vetting process that could allow those third parties to gain access to users’ personal information. The virtual assistant’s parent company does not verify the developer responsible for publishing the third-party program, so a cybercriminal could easily register under the name of a trusted developer and create a program that spreads malicious code. For these reasons, it is critical that consumers stay informed on potentially vulnerable entry points left open by device manufacturers so they can take action to better protect their smart home technology and their personal privacy. 

Grocery List: Eggs, Milk, Security Risks?  

Today, it is not so weird to talk to your refrigerator (well, maybe a little). Smart appliances are quickly making their way into consumers’ kitchens. You can control your blender or Instant Pot from your phone and use voice activation with various appliances, further blurring the lines between the physical and the digital. And while smart kitchen appliances empower you to do things like controlling your air fryer from an app and use voice activation to brew your coffee in the morning, living like a Jetson does come with potential security risks. In 2019, McAfee researchers discovered a vulnerability within a Mr. Coffee brand coffee maker that could allow a hacker to access the user’s home network. To prevent criminals from brewing up trouble in your home, ensure that you take measures to secure each of your devices and keep criminals from spying on your network.  

Protect Yourself From “Bed Bugs” 

For many people, the bedroom is more than just the place where they sleep at night — it is a relaxing sanctuary where they can unwind. It is no wonder that many people have adopted various gadgets to turn their sanctuaries into high-tech hubs for relaxation. Take a smart bed, for example. These mattresses incorporate biometric sensors to help you snooze better, and they connect to a smartphone app that tracks your sleep trends and health metrics. While this technology may provide insight on how you can sleep better, it is important to realize that these devices are collecting data and sending it back to the manufacturer. Often, consumers do not stop to research what specific data is being collected and how it is being used, placing a lot of trust in the device manufacturer to safeguard their private information. But what happens if the company suffers a data breach or ransomware attack? There is a chance that your data might fall into the hands of a hacker. To better protect your online security, understand that enjoying the convenience of connected IoT requires an assessment of where your information is being stored.  

Secure Your Smart Home with These Tips  

There is no denying that IoT devices have upped the convenience of tech users’ lives everywhere. But with these technological rewards comes added risk — cybersecurity risk, that is. The more connected devices you have in your home, the more opportunities criminals have to infiltrate your network and reach other data-rich devices. This can potentially put your private and financial information at risk, not to mention your privacy.  

As our reliance on IoT and smart home technology grows, so will the need for users to step up their cybersecurity practices. Follow these tips to help protect your personal data and privacy while still enjoying all that your smart home gadgets have to offer:  

1. Secure your Wi-Fi network 

Out of the box, most Wi-Fi routers are either not secured or use a default password such as “admin,” making it easy for hackers to poke around and access devices that are connected to your router. To prevent cybercriminals from snooping on your network and the gadgets that are attached to it, secure your Wi-Fi network with a strong password.  

2. Ensure all account and device passwords are strong and unique 

A password or passphrase that is long, complex, and unique will discourage attempts to break into your accounts. Try creating a string that is at least 12 characters long, contains a combination of uppercase letters, lowercase letters, symbols, and numbers, and that is unique to each account.  

3. Do your research 

Do your research before investing in a smart device. Ask yourself if the gadget is from a reputable manufacturer. Has the company had previous data breaches, or do they have an excellent reputation for providing secure products? Also, take note of the information your IoT device collects, how vendors use this information and what they release to other users or third parties.  

Above all, understand what control you have over your privacy and information usage. It is a good sign if an IoT device allows you to opt-out of having your information collected or lets you access and delete the data it does collect.   

4. Enable multi-factor authentication 

In addition to the password/username combo, multi-factor authentication requires that users confirm a collection of things to verify their identity — usually something they have, and a factor unique to their physical being — such as a retina or fingerprint scan. This can prevent a cybercriminal from using credential-stuffing tactics (where they will use email and password combinations to hack into online profiles) to access your network or account if your login details were ever exposed during a data breach.  

5. Regularly update your devices 

Stay on top of software updates from your device manufacturer. Available updates are not always advertised, so visit the manufacturer’s website regularly. Additionally, make sure to update mobile apps that pair with your IoT device. Adjust your settings to turn on automatic software updates, so you always have the latest security patches.   

6. Monitor and secure your network 

Your router is the central hub that connects all the devices in your home, so make sure that it’s secure. After you change the default password and name of your router, ensure that your network name does not give away your address, so hackers can’t locate it. Then check that your router is using an encryption method, like WPA2, which will keep your communications secure.  

Additionally, consider setting up a “guest network” for your IoT devices. This is a second network on your router that allows you to keep your computers and smartphones separate from IoT devices. So, if a device is compromised, a hacker still cannot get all the valuable information that is saved on your computers. Check your router’s manual for instructions on how to set up a guest network.  

7. Install comprehensive security software.  

You do not need to go it alone — employ the help of a security solution like McAfee Secure Home Platform, which provides smart security for your home network. By automatically protecting your connected devices through the router, you can feel confident that you have a solid line of defense against online threats.  

McAfee Total Protection also includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location. It also includes home network security to protect your firewall and block hackers from accessing your home network. McAfee Total Protection includes a home network map that allows you to easily identify trusted devices on your network and flag potential intruders.  

Secure Your Smart Home for Peace of Mind  

Recognize that every Wi-Fi connection, every Bluetooth connection, and every connection you make using a wireless connection is subject to hacking. This will help you better understand the risks associated with your smart home devices, and therefore will help you be more equipped to combat them. Remember: a secure home is the smartest home you can have! 

The post How to Secure Your Smart Home: A Step-by-Step Guide appeared first on McAfee Blogs.

8 Signs It May Be Time for Parental Controls

By Toni Birdsong

Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.  

According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork. 

That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.  

Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.  

Raising the Safety Bar 

Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity). 

Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.  

 If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.  

8 Signs Your Family Needs Parental Controls 

Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.  

Depending on your child’s age, you may need to consider parental controls if:  

 1. They don’t respond when you talk to them  

If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.  

2. They’ve started ignoring homework and family responsibilities  

There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.  

3. Their browser history shows access to risky content  

Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.  

4. They won’t give you their device without a fight  

If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.  

5. They’re losing interest in family outings and other non-digital activities  

Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.   

6. They go into another room to respond to a text  

While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.  

7. They are exhausted  

Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy. 

8. They overshare online  

If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity. 

Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.  

The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.

Travel Smart: Protecting Your Family’s Smartphones While on Vacation

By Natalie Maxfield

Families are hitting the road again. And it’s absolutely no surprise that they’re taking their smartphones with them. Perhaps what is surprising is that so many of them may be hitting the road without any digital or mobile protection. 

Our recent research shows that 68% of people in the U.S. said that they’re planning to travel for leisure this year, slightly higher than the international average of 64%.1 However, our research also discovered that nearly half of them don’t use mobile security software to protect themselves or their smartphones.  

That lack of protection is a concern, particularly as our April 2021 Threats Report detected a more than 100% increase in attacks aimed at mobile devices. It makes sense that such is the case, as the pandemic led to increased adoption of online activities like banking, shopping, and even doctor visits via telemedicine—often straight from our smartphones.  

However, our smartphones can be as vulnerable as any other device (like our computers). Accordingly, with the volumes of valuable data that those activities create on our smartphones, cyber crooks were sure to follow.  

The good news is that you can indeed enjoy all of that mobile convenience without worry, even on vacation. No doubt many travelers will do some online banking or even some online food ordering while they’re out and about. Likewise, their kids will be online for stretches of that time too, whether it’s on chat apps like Snapchat, social media like Instagram and TikTok, games like Fortnite and Among Us, or streaming videos. Go ahead, do it all. Just make sure you’re protected before you hit the road.  

With that, add mobile protection to your packing list. I’ve put together a shortlist of straightforward things you can do that will help you and your kids stay safe online while on the road this summer.  

Quickly protect your smartphone 

  1. Protect your devices: Just as we’ve learned to protect our computers and laptops from threats, the same holds true for our smartphones and tablets. Whether you protect yours through a mobile security app or as part of the multi-device coverage that comes with your comprehensive security software, mobile protection can alert you of threats and unsecured networks while also adding in the protection of a VPN. 
  2. Use a VPN: A virtual private network (VPN) protects you in two ways. It increases security on public connections, and it increases the protection of your private information while you’re online—particularly important when you shop and bank. Strong VPN protection is a must when you connect to public Wi-Fi while traveling like at airports, hotels, and other vacation rentals where your online activity could be subject to prying eyes. 
  3. Lock up your devices: We talk a great deal about digital security, yet there’s also the physical security of your devices to consider too. After all, devices can get lost or stolen. Take steps to protect your devices by ensuring they’re locked with a PIN or other protection like facial recognition. For your apps, use two-factor authentication wherever possible for extra protection should your device end up in someone else’s hands. 
  4. Enable device tracking: Whether you do this through your phone’s operating system or through a mobile security app, this will help you quickly locate the device’s whereabouts. Additionally, enabling tracking can also give you the power to erase a phone’s data should you have reason to fear that it has really fallen into the wrong hands. 

Special travel advice for the kiddos 

While the tips above are great for the  whole family, the following additional steps are what you can take to protect your children even further:

Online Privacy

Review the location settings on the phone 

Tracking your child’s smartphone not only allows you to find it easily if it’s lost or stolen but can also put you at ease by knowing where your child is.  Yet it’s important to use location tracking selectively. Not every app needs location tracking to work as intended, even though many apps ask for permission to enable it. Go into the phone’s settings and disable the location features on an app-by-app basis.  For example, a weather app doesn’t need your child’s second-by-second location information to work properly, nor should a gaming app need it at all. Likewise, photos taken on a phone can embed location information that can be easily read when shared, revealing plenty about when and where it was taken. In all, enable the location services for only the most necessary of apps like maps. 

Use travel as a time to reset

Recent research shows that tweens spend nearly five hours on their screens each day, while teenagers push that up to more than seven hours a day. Some staycation time is a good time to pare back those hours and enjoy the local scenery, even if for a short stretch. You can use your travel time as well to re-establish your phone rules. That way, vacation stays entertaining but doesn’t affect the habits you set into effect back home. 

Keep tuned in 

Above and beyond security settings and software, there’s you. Get in the habit of talking with your child for a sense of what they’re doing online. As a mom, I like to ask them about their favorite games, share some funny TikTok clips or cute photos with them, and generally make it a point to be a part of their digital lives. It’s great, because it gives you peace of mind knowing what types of things they are doing or interactions they are having online. 

For those of you hitting the road in the coming weeks, enjoy your travels, wherever they take you! 

The post Travel Smart: Protecting Your Family’s Smartphones While on Vacation appeared first on McAfee Blogs.

What is Roblox and is It Safe for Kids?

By Toni Birdsong

If you have a tween or teen, you’ve likely heard a lot of excited chatter about Roblox. With a reported 150 million users, there’s a good chance your child has the Roblox site on their phone, tablet, PC, or Xbox. In fact, in 2020, Roblox estimated that over half of kids in the U.S. under 16 had used the forum. However, as with all digital destinations, the fun of Roblox is not without some safety concerns.  

Why do kids love Roblox? 

Roblox is an online gaming forum (not an app or game as one might assume) where users can create and share games or just play games. Kids can play Roblox games with friends they know or join games with unknown players. Roblox hosts an infinite number of games (about 20 million), which makes it a fun place to build and share creations, chat, and make friends. Game creators can also make significant money if their games take off.  

A huge component of Roblox is its social network element that allows users to chat and have meetups. During quarantine, Roblox added its own private space for users to host virtual private birthday parties and social gatherings. 

Is Roblox safe for kids? 

Like any site or app, Roblox is safe if you take the time to optimize parental controls (both in-forum and personal software), monitor your child’s use, and taking basic precautions you’re your child starts using the forum. Especially with kids drawn to gaming communities, it’s important to monitor conversations they can be having with anyone, anywhere.  

Potential Safety Issues  

  • Connections with strangers. Like other popular apps and sites, users have reported predators on Roblox and there’s a concern about the forum’s easily accessible chat feature bad actors may use to target their victims. Too, there’s a “Chat & Party” window on nearly every page of the site that any user can access.  

Roblox security tip: Adjust settings to prohibit strangers’ from friending an account. Consider watching your child play a few games and how he or she interacts or wanders through the app. Pay close attention to the chat feature. Keep the conversation open, so your child feels comfortable sharing online concerns with you.

  • Potential cyberbullying. Users can join almost any game at any time, which opens the door to possible cyberbullying. Roblox security tip: Adjust settings to block mature games and talk with kids about handling inappropriate chats, live conversations, and comments. Also, know where to report bullying or any other rule violation on the forum.  
     
  • Inappropriate content. Because Roblox game content is user-generated, game content can range from harmless and cute to games containing violent and sexual storylines or characters, according to reports. Roblox security tip: Adjust settings to block mature games. Commit to constant monitoring to ensure settings are intact. Ask your child about their favorite games and evaluate the content yourself. 
     
  • In-app currency. Robux is the platform’s in-app currency kids can use to purchase accessories games such as pets, clothes, and weapons for different. As we’ve noted in the past, kids can rack up some hefty charges when in-app currency is allowed. Roblox Security Tip: Set limits with kids on purchases or adjust Roblox settings to prohibit in-app purchases.  

Additional Roblox Security

If you have your child’s login information, you can easily view their activity history in a few vulnerable areas including private and group chats, friends list, games played, games created, and items purchased. It’s also a good idea to make sure their birthdate is correct since Roblox automatically filters chats and game content for users under 13. Roblox has a separate login for parents of younger kids that allows you to go in and view all activities.  

As always, the best way to keep your child safe on Roblox or any other site or app is to take every opportunity for open, honest conversation about personal choices and potential risks online. Oh, and sitting down to play their favorite games with them — is always the best seat in the house.  

The post What is Roblox and is It Safe for Kids? appeared first on McAfee Blogs.

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