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A Close Up Look at the Consumer Data Broker Radaris

By BrianKrebs

If you live in the United States, the data broker Radaris likely knows a great deal about you, and they are happy to sell what they know to anyone. But how much do we know about Radaris? Publicly available data indicates that in addition to running a dizzying array of people-search websites, the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.

Formed in 2009, Radaris is a vast people-search network for finding data on individuals, properties, phone numbers, businesses and addresses. Search for any American’s name in Google and the chances are excellent that a listing for them at Radaris.com will show up prominently in the results.

Radaris reports typically bundle a substantial amount of data scraped from public and court documents, including any current or previous addresses and phone numbers, known email addresses and registered domain names. The reports also list address and phone records for the target’s known relatives and associates. Such information could be useful if you were trying to determine the maiden name of someone’s mother, or successfully answer a range of other knowledge-based authentication questions.

Currently, consumer reports advertised for sale at Radaris.com are being fulfilled by a different people-search company called TruthFinder. But Radaris also operates a number of other people-search properties — like Centeda.com — that sell consumer reports directly and behave almost identically to TruthFinder: That is, reel the visitor in with promises of detailed background reports on people, and then charge a $34.99 monthly subscription fee just to view the results.

The Better Business Bureau (BBB) assigns Radaris a rating of “F” for consistently ignoring consumers seeking to have their information removed from Radaris’ various online properties. Of the 159 complaints detailed there in the last year, several were from people who had used third-party identity protection services to have their information removed from Radaris, only to receive a notice a few months later that their Radaris record had been restored.

What’s more, Radaris’ automated process for requesting the removal of your information requires signing up for an account, potentially providing more information about yourself that the company didn’t already have (see screenshot above).

Radaris has not responded to requests for comment.

Radaris, TruthFinder and others like them all force users to agree that their reports will not be used to evaluate someone’s eligibility for credit, or a new apartment or job. This language is so prominent in people-search reports because selling reports for those purposes would classify these firms as consumer reporting agencies (CRAs) and expose them to regulations under the Fair Credit Reporting Act (FCRA).

These data brokers do not want to be treated as CRAs, and for this reason their people search reports typically do not include detailed credit histories, financial information, or full Social Security Numbers (Radaris reports include the first six digits of one’s SSN).

But in September 2023, the U.S. Federal Trade Commission found that TruthFinder and another people-search service Instant Checkmate were trying to have it both ways. The FTC levied a $5.8 million penalty against the companies for allegedly acting as CRAs because they assembled and compiled information on consumers into background reports that were marketed and sold for employment and tenant screening purposes.

An excerpt from the FTC’s complaint against TruthFinder and Instant Checkmate.

The FTC also found TruthFinder and Instant Checkmate deceived users about background report accuracy. The FTC alleges these companies made millions from their monthly subscriptions using push notifications and marketing emails that claimed that the subject of a background report had a criminal or arrest record, when the record was merely a traffic ticket.

“All the while, the companies touted the accuracy of their reports in online ads and other promotional materials, claiming that their reports contain “the MOST ACCURATE information available to the public,” the FTC noted. The FTC says, however, that all the information used in their background reports is obtained from third parties that expressly disclaim that the information is accurate, and that TruthFinder and Instant Checkmate take no steps to verify the accuracy of the information.

The FTC said both companies deceived customers by providing “Remove” and “Flag as Inaccurate” buttons that did not work as advertised. Rather, the “Remove” button removed the disputed information only from the report as displayed to that customer; however, the same item of information remained visible to other customers who searched for the same person.

The FTC also said that when a customer flagged an item in the background report as inaccurate, the companies never took any steps to investigate those claims, to modify the reports, or to flag to other customers that the information had been disputed.

WHO IS RADARIS?

According to Radaris’ profile at the investor website Pitchbook.com, the company’s founder and “co-chief executive officer” is a Massachusetts resident named Gary Norden, also known as Gary Nard.

An analysis of email addresses known to have been used by Mr. Norden shows he is a native Russian man whose real name is Igor Lybarsky (also spelled Lubarsky). Igor’s brother Dmitry, who goes by “Dan,” appears to be the other co-CEO of Radaris. Dmitry Lybarsky’s Facebook/Meta account says he was born in March 1963.

The Lybarsky brothers Dmitry or “Dan” (left) and Igor a.k.a. “Gary,” in an undated photo.

Indirectly or directly, the Lybarskys own multiple properties in both Sherborn and Wellesley, Mass. However, the Radaris website is operated by an offshore entity called Bitseller Expert Ltd, which is incorporated in Cyprus. Neither Lybarsky brother responded to requests for comment.

A review of the domain names registered by Gary Norden shows that beginning in the early 2000s, he and Dan built an e-commerce empire by marketing prepaid calling cards and VOIP services to Russian expatriates who are living in the United States and seeking an affordable way to stay in touch with loved ones back home.

A Sherborn, Mass. property owned by Barsky Real Estate Trust and Dmitry Lybarsky.

In 2012, the main company in charge of providing those calling services — Wellesley Hills, Mass-based Unipoint Technology Inc. — was fined $179,000 by the U.S. Federal Communications Commission, which said Unipoint never applied for a license to provide international telecommunications services.

DomainTools.com shows the email address gnard@unipointtech.com is tied to 137 domains, including radaris.com. DomainTools also shows that the email addresses used by Gary Norden for more than two decades — epop@comby.com, gary@barksy.com and gary1@eprofit.com, among others — appear in WHOIS registration records for an entire fleet of people-search websites, including: centeda.com, virtory.com, clubset.com, kworld.com, newenglandfacts.com, and pub360.com.

Still more people-search platforms tied to Gary Norden– like publicreports.com and arrestfacts.com — currently funnel interested customers to third-party search companies, such as TruthFinder and PersonTrust.com.

The email addresses used by Gary Nard/Gary Norden are also connected to a slew of data broker websites that sell reports on businesses, real estate holdings, and professionals, including bizstanding.com, homemetry.com, trustoria.com, homeflock.com, rehold.com, difive.com and projectlab.com.

AFFILIATE & ADULT

Domain records indicate that Gary and Dan for many years operated a now-defunct pay-per-click affiliate advertising network called affiliate.ru. That entity used domain name servers tied to the aforementioned domains comby.com and eprofit.com, as did radaris.ru.

A machine-translated version of Affiliate.ru, a Russian-language site that advertised hundreds of money making affiliate programs, including the Comfi.com prepaid calling card affiliate.

Comby.com used to be a Russian language social media network that looked a great deal like Facebook. The domain now forwards visitors to Privet.ru (“hello” in Russian), a dating site that claims to have 5 million users. Privet.ru says it belongs to a company called Dating Factory, which lists offices in Switzerland. Privet.ru uses the Gary Norden domain eprofit.com for its domain name servers.

Dating Factory’s website says it sells “powerful dating technology” to help customers create unique or niche dating websites. A review of the sample images available on the Dating Factory homepage suggests the term “dating” in this context refers to adult websites. Dating Factory also operates a community called FacebookOfSex, as well as the domain analslappers.com.

RUSSIAN AMERICA

Email addresses for the Comby and Eprofit domains indicate Gary Norden operates an entity in Wellesley Hills, Mass. called RussianAmerican Holding Inc. (russianamerica.com). This organization is listed as the owner of the domain newyork.ru, which is a site dedicated to orienting newcomers from Russia to the Big Apple.

Newyork.ru’s terms of service refer to an international calling card company called ComFi Inc. (comfi.com) and list an address as PO Box 81362 Wellesley Hills, Ma. Other sites that include this address are russianamerica.com, russianboston.com, russianchicago.com, russianla.com, russiansanfran.com, russianmiami.com, russiancleveland.com and russianseattle.com (currently offline).

ComFi is tied to Comfibook.com, which was a search aggregator website that collected and published data from many online and offline sources, including phone directories, social networks, online photo albums, and public records.

The current website for russianamerica.com. Note the ad in the bottom left corner of this image for Channel One, a Russian state-owned media firm that is currently sanctioned by the U.S. government.

AMERICAN RUSSIAN MEDIA

Many of the U.S. city-specific online properties apparently tied to Gary Norden include phone numbers on their contact pages for a pair of Russian media and advertising firms based in southern California. The phone number 323-874-8211 appears on the websites russianla.com, russiasanfran.com, and rosconcert.com, which sells tickets to theater events performed in Russian.

Historic domain registration records from DomainTools show rosconcert.com was registered in 2003 to Unipoint Technologies — the same company fined by the FCC for not having a license. Rosconcert.com also lists the phone number 818-377-2101.

A phone number just a few digits away — 323-874-8205 — appears as a point of contact on newyork.ru, russianmiami.com, russiancleveland.com, and russianchicago.com. A search in Google shows this 82xx number range — and the 818-377-2101 number — belong to two different entities at the same UPS Store mailbox in Tarzana, Calif: American Russian Media Inc. (armediacorp.com), and Lamedia.biz.

Armediacorp.com is the home of FACT Magazine, a glossy Russian-language publication put out jointly by the American-Russian Business Council, the Hollywood Chamber of Commerce, and the West Hollywood Chamber of Commerce.

Lamedia.biz says it is an international media organization with more than 25 years of experience within the Russian-speaking community on the West Coast. The site advertises FACT Magazine and the Russian state-owned media outlet Channel One. Clicking the Channel One link on the homepage shows Lamedia.biz offers to submit advertising spots that can be shown to Channel One viewers. The price for a basic ad is listed at $500.

In May 2022, the U.S. government levied financial sanctions against Channel One that bar US companies or citizens from doing business with the company.

The website of lamedia.biz offers to sell advertising on two Russian state-owned media firms currently sanctioned by the U.S. government.

LEGAL ACTIONS AGAINST RADARIS

In 2014, a group of people sued Radaris in a class-action lawsuit claiming the company’s practices violated the Fair Credit Reporting Act. Court records indicate the defendants never showed up in court to dispute the claims, and as a result the judge eventually awarded the plaintiffs a default judgement and ordered the company to pay $7.5 million.

But the plaintiffs in that civil case had a difficult time collecting on the court’s ruling. In response, the court ordered the radaris.com domain name (~9.4M monthly visitors) to be handed over to the plaintiffs.

However, in 2018 Radaris was able to reclaim their domain on a technicality. Attorneys for the company argued that their clients were never named as defendants in the original lawsuit, and so their domain could not legally be taken away from them in a civil judgment.

“Because our clients were never named as parties to the litigation, and were never served in the litigation, the taking of their property without due process is a violation of their rights,” Radaris’ attorneys argued.

In October 2023, an Illinois resident filed a class-action lawsuit against Radaris for allegedly using people’s names for commercial purposes, in violation of the Illinois Right of Publicity Act.

On Feb. 8, 2024, a company called Atlas Data Privacy Corp. sued Radaris LLC for allegedly violating “Daniel’s Law,” a statute that allows New Jersey law enforcement, government personnel, judges and their families to have their information completely removed from people-search services and commercial data brokers. Atlas has filed at least 140 similar Daniel’s Law complaints against data brokers recently.

Daniel’s Law was enacted in response to the death of 20-year-old Daniel Anderl, who was killed in a violent attack targeting a federal judge (his mother). In July 2020, a disgruntled attorney who had appeared before U.S. District Judge Esther Salas disguised himself as a Fedex driver, went to her home and shot and killed her son (the judge was unharmed and the assailant killed himself).

Earlier this month, The Record reported on Atlas Data Privacy’s lawsuit against LexisNexis Risk Data Management, in which the plaintiffs representing thousands of law enforcement personnel in New Jersey alleged that after they asked for their information to remain private, the data broker retaliated against them by freezing their credit and falsely reporting them as identity theft victims.

Another data broker sued by Atlas Data Privacy — pogodata.com — announced on Mar. 1 that it was likely shutting down because of the lawsuit.

“The matter is far from resolved but your response motivates us to try to bring back most of the names while preserving redaction of the 17,000 or so clients of the redaction company,” the company wrote. “While little consolation, we are not alone in the suit – the privacy company sued 140 property-data sites at the same time as PogoData.”

Atlas says their goal is convince more states to pass similar laws, and to extend those protections to other groups such as teachers, healthcare personnel and social workers. Meanwhile, media law experts say they’re concerned that enacting Daniel’s Law in other states would limit the ability of journalists to hold public officials accountable, and allow authorities to pursue criminals charges against media outlets that publish the same type of public and governments records that fuel the people-search industry.

PEOPLE-SEARCH CARVE-OUTS

There are some pending changes to the US legal and regulatory landscape that could soon reshape large swaths of the data broker industry. But experts say it is unlikely that any of these changes will affect people-search companies like Radaris.

On Feb. 28, 2024, the White House issued an executive order that directs the U.S. Department of Justice (DOJ) to create regulations that would prevent data brokers from selling or transferring abroad certain data types deemed too sensitive, including genomic and biometric data, geolocation and financial data, as well as other as-yet unspecified personal identifiers. The DOJ this week published a list of more than 100 questions it is seeking answers to regarding the data broker industry.

In August 2023, the Consumer Financial Protection Bureau (CFPB) announced it was undertaking new rulemaking related to data brokers.

Justin Sherman, an adjunct professor at Duke University, said neither the CFPB nor White House rulemaking will likely address people-search brokers because these companies typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

“These dossiers contain everything from individuals’ names, addresses, and family information to data about finances, criminal justice system history, and home and vehicle purchases,” Sherman wrote in an October 2023 article for Lawfare. “People search websites’ business pitch boils down to the fact that they have done the work of compiling data, digitizing it, and linking it to specific people so that it can be searched online.”

Sherman said while there are ongoing debates about whether people search data brokers have legal responsibilities to the people about whom they gather and sell data, the sources of this information — public records — are completely carved out from every single state consumer privacy law.

“Consumer privacy laws in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia all contain highly similar or completely identical carve-outs for ‘publicly available information’ or government records,” Sherman wrote. “Tennessee’s consumer data privacy law, for example, stipulates that “personal information,” a cornerstone of the legislation, does not include ‘publicly available information,’ defined as:

“…information that is lawfully made available through federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the general public through widely distributed media, by the consumer, or by a person to whom the consumer has disclosed the information, unless the consumer has restricted the information to a specific audience.”

Sherman said this is the same language as the carve-out in the California privacy regime, which is often held up as the national leader in state privacy regulations. He said with a limited set of exceptions for survivors of stalking and domestic violence, even under California’s newly passed Delete Act — which creates a centralized mechanism for consumers to ask some third-party data brokers to delete their information — consumers across the board cannot exercise these rights when it comes to data scraped from property filings, marriage certificates, and public court documents, for example.

“With some very narrow exceptions, it’s either extremely difficult or impossible to compel these companies to remove your information from their sites,” Sherman told KrebsOnSecurity. “Even in states like California, every single consumer privacy law in the country completely exempts publicly available information.”

Below is a mind map that helped KrebsOnSecurity track relationships between and among the various organizations named in the story above:

A mind map of various entities apparently tied to Radaris and the company’s co-founders. Click to enlarge.

Rogue WordPress Plugin Exposes E-Commerce Sites to Credit Card Theft

By Newsroom
Threat hunters have discovered a rogue WordPress plugin that's capable of creating bogus administrator users and injecting malicious JavaScript code to steal credit card information. The skimming activity is part of a Magecart campaign targeting e-commerce websites, according to Sucuri. "As with many other malicious or fake WordPress plugins it contains some deceptive information at

Darknet Carding Kingpin Pleads Guilty: Sold Financial Info of Tens of Thousands

By Ravie Lakshmanan
A U.S. national has pleaded guilty in a Missouri court to operating a darknet carding site and selling financial information belonging to tens of thousands of victims in the country. Michael D. Mihalo, aka Dale Michael Mihalo Jr. and ggmccloud1, has been accused of setting up a carding site called Skynet Market that specialized in the trafficking of credit and debit card data. Mihalo and his

Identity Thieves Bypassed Experian Security to View Credit Reports

By BrianKrebs

Identity thieves have been exploiting a glaring security weakness in the website of Experian, one of the big three consumer credit reporting bureaus. Normally, Experian requires that those seeking a copy of their credit report successfully answer several multiple choice questions about their financial history. But until the end of 2022, Experian’s website allowed anyone to bypass these questions and go straight to the consumer’s report. All that was needed was the person’s name, address, birthday and Social Security number.

The vulnerability in Experian’s website was exploitable after one applied to see their credit file via annualcreditreport.com.

In December, KrebsOnSecurity heard from Jenya Kushnir, a security researcher living in Ukraine who said he discovered the method being used by identity thieves after spending time on Telegram chat channels dedicated to the cashing out of compromised identities.

“I want to try and help to put a stop to it and make it more difficult for [ID thieves] to access, since [Experian is] not doing shit and regular people struggle,” Kushnir wrote in an email to KrebsOnSecurity explaining his motivations for reaching out. “If somehow I can make small change and help to improve this, inside myself I can feel that I did something that actually matters and helped others.”

Kushnir said the crooks learned they could trick Experian into giving them access to anyone’s credit report, just by editing the address displayed in the browser URL bar at a specific point in Experian’s identity verification process.

Following Kushnir’s instructions, I sought a copy of my credit report from Experian via annualcreditreport.com — a website that is required to provide all Americans with a free copy of their credit report from each of the three major reporting bureaus, once per year.

Annualcreditreport.com begins by asking for your name, address, SSN and birthday. After I supplied that and told Annualcreditreport.com I wanted my report from Experian, I was taken to Experian.com to complete the identity verification process.

Normally at this point, Experian’s website would present four or five multiple-guess questions, such as “Which of the following addresses have you lived at?”

Kushnir told me that when the questions page loads, you simply change the last part of the URL from “/acr/oow/” to “/acr/report,” and the site would display the consumer’s full credit report.

But when I tried to get my report from Experian via annualcreditreport.com, Experian’s website said it didn’t have enough information to validate my identity. It wouldn’t even show me the four multiple-guess questions. Experian said I had three options for a free credit report at this point: Mail a request along with identity documents, call a phone number for Experian, or upload proof of identity via the website.

But that didn’t stop Experian from showing me my full credit report after I changed the Experian URL as Kushnir had instructed — modifying the error page’s trailing URL from “/acr/OcwError” to simply “/acr/report”.

Experian’s website then immediately displayed my entire credit file.

Even though Experian said it couldn’t tell that I was actually me, it still coughed up my report. And thank goodness it did. The report contains so many errors that it’s probably going to take a good deal of effort on my part to straighten out.

Now I know why Experian has NEVER let me view my own file via their website. For example, there were four phone numbers on my Experian credit file: Only one of them was mine, and that one hasn’t been mine for ages.

I was so dumbfounded by Experian’s incompetence that I asked a close friend and trusted security source to try the method on her identity file at Experian. Sure enough, when she got to the part where Experian asked questions, changing the last part of the URL in her address bar to “/report” bypassed the questions and immediately displayed her full credit report. Her report also was replete with errors.

KrebsOnSecurity shared Kushnir’s findings with Experian on Dec. 23, 2022. On Dec. 27, 2022, Experian’s PR team acknowledged receipt of my Dec. 23 notification, but the company has so far ignored multiple requests for comment or clarification.

By the time Experian confirmed receipt of my report, the “exploit” Kushnir said he learned from the identity thieves on Telegram had been patched and no longer worked. But it remains unclear how long Experian’s website was making it so easy to access anyone’s credit report.

In response to information shared by KrebsOnSecurity, Senator Ron Wyden (D-Ore.) said he was disappointed — but not at all surprised — to hear about yet another cybersecurity lapse at Experian.

“The credit bureaus are poorly regulated, act as if they are above the law and have thumbed their noses at Congressional oversight,” Wyden said in a written statement. “Just last year, Experian ignored repeated briefing requests from my office after you revealed another cybersecurity lapse the company.”

Sen. Wyden’s quote above references a story published here in July 2022, which broke the news that identity thieves were hijacking consumer accounts at Experian.com just by signing up as them at Experian once more, supplying the target’s static, personal information (name, DoB/SSN, address) but a different email address.

From interviews with multiple victims who contacted KrebsOnSecurity after that story, it emerged that Experian’s own customer support representatives were actually telling consumers who got locked out of their Experian accounts to recreate their accounts using their personal information and a new email address. This was Experian’s advice even for people who’d just explained that this method was what identity thieves had used to lock them in out in the first place.

Clearly, Experian found it simpler to respond this way, rather than acknowledging the problem and addressing the root causes (lazy authentication and abhorrent account recovery practices). It’s also worth mentioning that reports of hijacked Experian.com accounts persisted into late 2022. That screw-up has since prompted a class action lawsuit against Experian.

Sen. Wyden said the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) need to do much more to protect Americans from screw-ups by the credit bureaus.

“If they don’t believe they have the authority to do so, they should endorse legislation like my Mind Your Own Business Act, which gives the FTC power to set tough mandatory cybersecurity standards for companies like Experian,” Wyden said.

Sadly, none of this is terribly shocking behavior for Experian, which has shown itself a completely negligent custodian of obscene amounts of highly sensitive consumer information.

In April 2021, KrebsOnSecurity revealed how identity thieves were exploiting lax authentication on Experian’s PIN retrieval page to unfreeze consumer credit files. In those cases, Experian failed to send any notice via email when a freeze PIN was retrieved, nor did it require the PIN to be sent to an email address already associated with the consumer’s account.

A few days after that April 2021 story, KrebsOnSecurity broke the news that an Experian API was exposing the credit scores of most Americans.

It’s bad enough that we can’t really opt out of companies like Experian making $2.6 billion each quarter collecting and selling gobs of our personal and financial information. But there has to be some meaningful accountability when these monopolistic companies engage in negligent and reckless behavior with the very same consumer data that feeds their quarterly profits. Or when security and privacy shortcuts are found to be intentional, like for cost-saving reasons.

And as we saw with Equifax’s consolidated class-action settlement in response to letting state-sponsored hackers from China steal data on nearly 150 million Americans back in 2017, class-actions and more laughable “free credit monitoring” services from the very same companies that created the problem aren’t going to cut it.

WHAT CAN YOU DO?

It is easy to adopt a defeatist attitude with the credit bureaus, who often foul things up royally even for consumers who are quite diligent about watching their consumer credit files and disputing any inaccuracies.

But there are some concrete steps that everyone can take which will dramatically lower the risk that identity thieves will ruin your financial future. And happily, most of these steps have the side benefit of costing the credit bureaus money, or at least causing the data they collect about you to become less valuable over time.

The first step is awareness. Find out what these companies are saying about you behind your back. Keep in mind that — fair or not — your credit score as collectively determined by these bureaus can affect whether you get that loan, apartment, or job. In that context, even small, unintentional errors that are unrelated to identity theft can have outsized consequences for consumers down the road.

Each bureau is required to provide a free copy of your credit report every year. The easiest way to get yours is through annualcreditreport.com.

Some consumers report that this site never works for them, and that each bureau will insist they don’t have enough information to provide a report. I am definitely in this camp. Thankfully, a financial institution that I already have a relationship with offers the ability to view your credit file through them. Your mileage on this front may vary, and you may end up having to send copies of your identity documents through the mail or website.

When you get your report, look for anything that isn’t yours, and then document and file a dispute with the corresponding credit bureau. And after you’ve reviewed your report, set a calendar reminder to recur every four months, reminding you it’s time to get another free copy of your credit file.

If you haven’t already done so, consider making 2023 the year that you freeze your credit files at the three major reporting bureaus, including Experian, Equifax and TransUnion. It is now free to people in all 50 U.S. states to place a security freeze on their credit files. It is also free to do this for your partner and/or your dependents.

Freezing your credit means no one who doesn’t already have a financial relationship with you can view your credit file, making it unlikely that potential creditors will grant new lines of credit in your name to identity thieves. Freezing your credit file also means Experian and its brethren can no longer sell peeks at your credit history to others.

Anytime you wish to apply for new credit or a new job, or open an account at a utility or communications provider, you can quickly thaw a freeze on your credit file, and set it to freeze automatically again after a specified length of time.

Please don’t confuse a credit freeze (a.k.a. “security freeze”) with the alternative that the bureaus will likely steer you towards when you ask for a freeze: “Credit lock” services.

The bureaus pitch these credit lock services as a way for consumers to easily toggle their credit file availability with push of a button on a mobile app, but they do little to prevent the bureaus from continuing to sell your information to others.

My advice: Ignore the lock services, and just freeze your credit files already.

One final note. Frequent readers here will have noticed that I’ve criticized these so-called “knowledge-based authentication” or KBA questions that Experian’s website failed to ask as part of its consumer verification process.

KrebsOnSecurity has long assailed KBA as weak authentication because the questions and answers are drawn largely from consumer records that are public and easily accessible to organized identity theft groups.

That said, given that these KBA questions appear to be the ONLY thing standing between me and my Experian credit report, it seems like maybe they should at least take care to ensure that those questions actually get asked.

Your Guide to Protecting Your Credit

By McAfee

It has a way of sneaking up on you. Credit theft and fraud.  

Maybe it’s happened to you. Maybe it’s happened to a friend or family member. There’s a call from the bank, a notification in your financial app, or a charge on the statement that’s beyond explanation. Someone else has tapped into your funds. Or worse yet, someone stole your identity and took out a loan in your name. You find out only after it’s happened. 

That’s the trick with credit theft and fraud. People typically discover it after the damage is done. Then they’re left picking up the pieces, which can cost both time and money. Not to mention a potential knock to their credit score. 

However, you can help keep it from happening to you. Our recently published Credit Protection Security Guide breaks down several ways. Here we’ll get into a quick introduction on the topic and show how you can prevent against credit theft and fraud better than ever before. 

Protecting yourself from credit theft and fraud 

It’s an unfortunate reality in the world we live in today. Credit theft and fraud are something we all need to look out for, particularly as we increasingly shop and conduct our finances online, potentially exposing that information to thieves. Some figures estimate that for nearly every $100 in purchases made with debit and credit cards worldwide, somewhere around 7 cents can be stolen or fraudulent. As you can imagine, that figure adds up quickly, to the tune of more than $28 billion globally each year. 

The flipside is this: today we have plenty of tools that make protecting our credit far easier than they ever were before. Up until now, that called for a time-consuming and sometimes rather manual process. You had to check credit separately with the different bureaus, place locks and freezes the same way, scan each credit report closely for suspicious activity, and so forth. 

Now, online protection software can take much of that work off your hands. Comprehensive protection like McAfee+ has plans that offer credit monitoring, identity monitoring, and even identity theft protection & restoration—all quickly spotting any changes, notifying you if your personal information pops up on the dark web, and providing $1 of coverage toward restoring your credit along with the help of a licensed recovery pro if the unexpected happens to you. 

Leaving less of a trail for thieves to follow 

Another thing online protection can do for you removes your personal information from those “people finder” and data broker sites. Identity thieves lean on those sites because they contain valuable information that they can piece together to commit theft and fraud in someone else’s name. If you think about your identity as a big jigsaw puzzle, these sites contain valuable pieces that can help complete the picture—or just enough to take a crack at your credit. 

In fact, personal information fuels a global data trading economy estimated at $200 billion U.S. dollars a year. Run by data brokers that keep hundreds and even thousands of data points on billions of people, these sites gather, analyze, buy, and sell this information to other companies as well as to advertisers. Likewise, these data brokers may sell this information to bad actors, such as hackers, spammers, and identity thieves who would twist this information for their own purposes. In short, data brokers don’t discriminate. They’ll sell personal information to anyone. 

Getting your info removed from these sites can seem like a daunting task. (Where do I start, and just how many of these sites are out there?) Our Personal Data Cleanup can help by regularly scanning these high-risk data broker sites for you and info associated with you like your home address, date of birth, and names of relatives—along with other detailed information about you that could include marriage licenses, voter registration and motor vehicle records, even real estate records too. It identifies which sites are selling your data, and depending on your plan, automatically requests removal. 

Take control of your credit 

How things have changed. Even as thieves have gotten savvier in the digital age, so have we. Collectively, we have a growing arsenal of ways that we can keep on top of our credit and protect ourselves from credit theft and fraud.  

Our Credit Protection Security Guide breaks it all down in detail. In it, you’ll learn more about how thieves work, ways you can secure your credit online and off, how to monitor and lock it down, plus protect your mobile wallets too. It’s thorough. Yet you’ll find how straightforward the solution is. A few changes in habits and a few extra protections at your side will go a long way toward prevention—helping you avoid that call, text, or notification that your credit has been compromised. 

In all, you can take control of your credit and make sure you’re the only one putting it to good use. 

The post Your Guide to Protecting Your Credit appeared first on McAfee Blog.

“This Connection Is Not Private” – What it Means and How to Protect Your Privacy

By McAfee

Have you ever been browsing online and clicked a link or search result that took you to a site that triggers a “your connection is not private” or “your connection is not secureerror code? If you’re not too interested in that particular result, you may simply move on to another result option. But if you’re tempted to visit the site anyway, you should be sure you understand what the warning means, what the risks are, and how to bypass the error if you need to.   

What does “this connection is not private” mean?

A “your connection is not private” error means that your browser cannot determine with certainty that a website has safe encryption protocols in place to protect your device and data. You can bump into this error on any device connected to the internet — computer, smartphone, or tablet.  

So, what exactly is going on when you see the “this connection is not private” error?  

For starters, it’s important to know that seeing the error is just a warning, and it does not mean any of your private information is compromised. A “your connection is not privateerror means the website you were trying to visit does not have an up-to-date SSL (secure sockets layer) security certificate. 

Website owners must maintain the licensing regularly to ensure the site encryption capabilities are up to date. If the website’s SSL certificate is outdated, it means the site owners have not kept their encryption licensing current, but it doesn’t necessarily mean they are up to no good. Even major websites like LinkedIn have had momentary lapses that would throw the error. LinkedIn mistakenly let their subdomain SSL certificates lapse.  

In late 2021, a significant provider of SSL certificates, Let’s Encrypt, went out of business. When their root domain officially lapsed, it created issues for many domain names and SSL certificates owned by legitimate companies. The privacy error created problems for unwitting businesses, as many of their website visitors were rightfully concerned about site security.  

While it does not always mean a website is unsafe to browse, it should not be ignored. A secure internet connection is critical to protecting yourself online. Many nefarious websites are dangerous to visit, and this SSL certificate error will protect you from walking into them unaware.   

SSL certification standards have helped make the web a safer place to transact. It helps ensure online activities like paying bills online, ordering products, connecting to online banking, or keeping your private email accounts safe and secure. Online security continues to improve with a new Transport Layer Security (TLS) standard, which promises to be the successor protocol to SSL. 

So be careful whenever visiting sites that trigger the “connection is not private” error, as those sites can potentially make your personal data less secure and make your devices vulnerable to viruses and malware 

Note: The “your connection is not private” error is Google Chrome‘s phrasing. Microsoft Edge or Mozilla Firefox users will instead see a “your connection is not secure” error as the warning message.   

How to fix the “connection is not private” error

If you feel confident that a website or page is safe, despite the warning from your web browser, there are a few things you can do to troubleshoot the error.  

  • Refresh the page. In some cases, the error is just a momentary glitch. Try reloading the page to rule out a temporary error.  
  • Close browser and reopen. Closing and reopening your web browser might also help clear a temporary glitch.  
  • If you’re on public WiFi, think twice. Hackers often exploit public WiFi because their routers are usually not as secure or well-maintained for security. Some public WiFi networks may not have an SSL connection, or they may limit your access to websites. You can safely browse more securely in public spaces if you have an antivirus software or virtual private network (VPN) solution. 
  • Use “Incognito” mode. The most used browsers (Google Chrome browser, Mac‘s Safari, Mozilla Firefox, and Microsoft Edge) offer an “Incognito mode” that lets you browse without data collecting in your history or cache. Open the site in a new incognito window and see if the error still appears.  
  • Clear the cache on your browser. While cookies make browsing the web more convenient and personalized, they also can hold on to sensitive information. Hackers will take advantage of cached data to try and get passwords, purchase information, and anything else they can exploit. Clear browsing data before going to a site with the “connection is not secure” error to help limit available data for hackers 
  • Check the computer’s date and time. If you frequently see the “connection is not private” error, you should check and ensure your computer has the accurate time and date. Your computer’s clock can sometimes have time and date stamp issues and get glitchy in multiple ways. If it’s incorrect, adjust the date and set the time to the correct settings.  
  • Check your antivirus software. If your antivirus software is sensitive, you may have to disable it momentarily to bypass the error. Antivirus software protects you, so you should be careful to remember to turn the software back on again after you’ve bypassed the error.  
  • Be sure your browsers and operating systems are up to date. You should always keep your critical software and the operating system fully updated. An outdated browser can start getting buggy and can increase the occurrence of this kind of error.  
  • Research the website. Do a quick search for the company of the website you wish to visit and make sure they are a legitimate business. You can search for reviews, Better Business Bureau ratings, or check for forums to see if others are having the same issue. Be sure you are spelling the website address correctly and that you have the correct URL for the site. Hackers can take advantage of misspellings or alternative URLs to try and snare users looking for trusted brands. 
  • If it’s not you, it’s them. If you’ve tried all the troubleshooting techniques above and you still see the error, the problem is likely coming from the site itself. If you’re willing to take your chances (after clearing your browser’s cache), you can click the option to “proceed to the domain,” though it is not recommended. You may have to choose “advanced settings” and click again to visit the site.   

Remember, you are taking your chances anytime you ignore an error. As we mentioned, you could leave yourself vulnerable to hackers after your passwords, personal information, and other risks.  

How to protect your privacy when browsing online

Your data and private information are valuable to hackers, so they will continue to find new ways to try and procure it. Here are some ways to protect yourself and your data when browsing online.  

  • Antivirus solutions are, hands down, your best line of protection against hacking. Solutions like McAfee+ Ultimate offer all the tools you need to secure your data and devices.  
  • Use strong passwords and two-factor authentication when available. 
  • Delete unused browser extensions (or phone apps) to reduce access. 
  • Always keep your operating system and browsers up-to-date. You can open system preferences and choose to update your system automatically. 
  • Use a secure VPN solution to shield your data when browsing. 
  • Use your favorite browser’s incognito mode to reduce the data connected to your devices. 
  • Remove any 3rd party apps from your social media accounts — especially if you’ve recently taken a Facebook quiz or similar (also, don’t take Facebook quizzes). 
  • Engage the highest privacy settings in each of your browsers. 
  • Always check the address bar for HTTPS before sharing credit cards or other sensitive data on a website. 
  • Share less personal and private information on social media.  

Discover how McAfee keeps you and your data safe from threats

As we continue to do more critical business online, we must also do our best to address the risks of the internet’s many conveniences.  

A comprehensive cybersecurity tool like McAfee+ Ultimate can help protect you from online scams, identity theft, and phishing attempts, and ensure you always have a secure connection. McAfee helps keep your sensitive information out of the hands of hackers and can help you keep your digital data footprints lighter with personal data cleanup.  

With McAfee’s experts on your side, you can enjoy everything the web offers with the confidence of total protection. 

The post “This Connection Is Not Private” – What it Means and How to Protect Your Privacy appeared first on McAfee Blog.

How to Tell Whether a Website Is Safe or Unsafe

By McAfee

It’s important to know that not all websites are safe to visit. In fact, some sites may contain malicious software (malware) that can harm your computer or steal your personal contact information or credit card numbers.  

Phishing is another common type of web-based attack where scammers try to trick you into giving them your personal information, and you can be susceptible to this if you visit a suspicious site.  

Identity theft is a serious problem, so it’s important to protect yourself when browsing the web. Online security threats can be a big issue for internet users, especially when visiting new websites or following site links. 

So how can you tell if you’re visiting a safe website or an unsafe website? You can use a few different methods. This page discusses key things to look for in a website so you can stay safe online. 

Key signs of website safety and security

When you’re visiting a website, a few key indicators can help determine whether the site is safe. This section explores how to check the URL for two specific signs of a secure website. 

”Https:” in the website URL

“Https” in a website URL indicates that the website is safe to visit. The “s” stands for “secure,” and it means that the website uses SSL (Secure Sockets Layer) encryption to protect your information. A verified SSL certificate tells your browser that the website is secure. This is especially important when shopping online or entering personal information into a website. 

When you see “https” in a URL, the site is using a protocol that encrypts information before it’s sent from your computer to the website’s server. This helps prevent anyone from intercepting and reading your sensitive information as it’s transmitted. 

A lock icon near your browser’s URL field

The padlock icon near your browser’s URL field is another indicator that a webpage is safe to visit. This icon usually appears in the address bar and means the site uses SSL encryption. Security tools and icon and warning appearances depend on the web browser. 

Let’s explore the cybersecurity tools on the three major web browsers: 

  • Safari. In the Safari browser on a Mac, you can simply look for the lock icon next to the website’s URL in the address bar. The lock icon will be either locked or unlocked, depending on whether the site uses SSL encryption. If it’s an unsafe website, Safari generates a red-text warning in the address bar saying “Not Secure” or “Website Not Secure” when trying to enter information in fields meant for personal data or credit card numbers. Safari may also generate an on-page security warning stating, “Your connection is not private” or “Your connection is not secure.” 
  • Google Chrome. In Google Chrome, you’ll see a gray lock icon (it was green in previous Chrome versions) on the left of the URL when you’re on a site with a verified SSL certificate. Chrome has additional indicator icons, such as a lowercase “i” with a circle around it. Click this icon to read pertinent information on the site’s cybersecurity. Google Safe Browsing uses security tools to alert you when visiting an unsafe website. A red caution symbol may appear to the left of the URL saying “Not secure.” You may also see an on-page security message saying the site is unsafe due to phishing or malware. 
  • Firefox. Like Chrome, Mozilla’s Firefox browser will tag all sites without encryption with a distinctive marker. A padlock with a warning triangle indicates that the website is only partially encrypted and may not prevent cybercriminals from eavesdropping. A padlock with a red strike over it indicates an unsafe website. If you click on a field on the website, it’ll prompt you with a text warning stating, “This connection is not secure.” 

In-depth ways to check a website’s safety and security

Overall, the ”https” and the locked padlock icon are good signs that your personal data will be safe when you enter it on a website. But you can ensure a website’s security is up to par in other ways. This section will explore five in-depth methods for checking website safety. 

Use McAfee WebAdvisor

McAfee WebAdvisor is a free toolbar that helps keep you safe online. It works with your existing antivirus software to provide an extra layer of protection against online threats. WebAdvisor also blocks unsafe websites and lets you know if a site is known for phishing or other malicious activity. In addition, it can help you avoid online scams and prevent you from accidentally downloading malware. Overall, McAfee WebAdvisor is a useful tool that can help you stay safe while browsing the web. 

Website trust seals

When you’re browsing the web, it’s important to be able to trust the websites you’re visiting. One way to determine if a website is trustworthy is to look for trust seals. Trust seals are logos or badges that indicate a website is safe and secure. They usually appear on the homepage or checkout page of a website. 

There are many types of trust seals, but some of the most common include the Better Business Bureau (BBB) seal, VeriSign secure seal, and the McAfee secure seal. These seals indicate that a third-party organization has verified the website as safe and secure. 

While trust seals can help determine whether a website is trustworthy, it’s important to remember that they are not foolproof. Website owners can create a fake trust seal, so it’s always important to do your own research to ensure a website is safe before entering personal information. 

Check for a privacy policy

Another way to determine if a website is safe to visit is to check for a privacy policy. A privacy policy is a document that outlines how a website collects and uses personal information. It should also state how the site protects your data from being accessed or shared by scammers, hackers, or other unauthorized individuals. 

If a website doesn’t have a privacy policy, that’s a red flag that you shouldn’t enter any personal information on the site. Even if a website does have a privacy policy, it’s important to read it carefully so you understand how the site uses your personal data. 

Check third-party reviews

It’s important to do some preliminary research before visiting a new website, especially if you’re shopping online or entering personal data like your address, credit card, or phone number. One way to determine if a website is safe and trustworthy is to check third-party reviews. Several websites provide reviews of other websites, so you should be able to find several reviews for any given site.  

Trustpilot is one example of a website that provides reviews of other websites. 

Look for common themes when reading reviews. If most of the reviews mention that a website is safe and easy to use, it’s likely that the site is indeed safe to visit. However, if a lot of negative reviews mention problems with viruses or malware, you might want to avoid the site. 

Look over the website design

You can also analyze the website design when deciding whether a website is safe to visit. Look for spelling errors, grammatical mistakes, and anything that appears off. If a website looks like it was made in a hurry or doesn’t seem to be well-designed, that’s usually a red flag that the site might not be safe. 

Be especially careful of websites that have a lot of pop-ups. These sites are often spammy or contain malware. Don’t download anything from a website unless you’re absolutely sure it’s safe. These malicious websites rarely show up on the top of search engine results, so consider using a search engine to find what you’re looking for rather than a link that redirects you to an unknown website. 

Download McAfee WebAdvisor for free and stay safe while browsing

If you’re unsure whether a website is safe to visit, download McAfee WebAdvisor for free. McAfee WebAdvisor is a program that helps protect you from online threats, such as malware and viruses. It also blocks pop-ups and other intrusive ads so you can browse the web without worry. Plus, it’s completely free to download and use. 

Download McAfee WebAdvisor now and stay safe while browsing the web. 

The post How to Tell Whether a Website Is Safe or Unsafe appeared first on McAfee Blog.

What Is Smishing and Vishing, and How Do You Protect Yourself?

By McAfee

Smishing and vishing are scams where criminals attempt to get users to click a fraudulent link through a phone text message, email, or voicemail. These scams are becoming increasingly popular as cybercriminals try to take advantage of people who are more likely to fall for them, such as those who aren’t as familiar with technology or who may be experiencing a crisis. 

Be aware that cybercrime and hacking can happen to anyone. Criminals are always looking for new ways to exploit people, and they know that others may not be cautious or recognize the warning signs of phishing scams when using the internet. That’s why it’s important to be aware of the different types of cybercrime and how to protect yourself. 

This article discusses how to protect yourself from smishing attempts and scams where criminals try to get you to click on a fraudulent link or respond to their voicemail message to steal your personal data. 

What is smishing?

Most people are familiar with phishing scams, where scammers try to trick you into giving them your personal or financial information by pretending to be a legitimate company or organization. But have you ever heard of smishing or vishing? 

Smishing is a type of phishing scam where attackers send SMS messages (or text messages) to trick victims into sharing personal information or installing malware on their devices. Vishing is almost identical to smishing, except cybercriminals use VoIP (Voice over IP) to place phone calls to trick victims instead of SMS (short message service) messages. 

Smishing messages often appear to be from a legitimate source, such as a well-known company or government agency. It may even include urgent language or threats in an effort to get victims to act quickly. In some cases, the message may also include a link that directs victims to a fake website where they are prompted to enter personal information or download malware. 

Examples of a smishing text message

Here are some examples of smishing text messages hackers use to steal your personal details: 

  • “We have detected unusual activity on your account. Please call this number to speak to a customer service representative.” 
  • “You have won a free gift card! Click here to claim your prize.” 
  • “Hi! We noticed that you’re a recent customer of ours. To finish setting up your account, please click this link and enter your personal information.” 
  • “Urgent! Your bank account has been compromised. Please click this link to reset your password and prevent any further fraud.” 
  • “Hey, it’s [person you know]! I’m in a bit of a bind and could really use your help. I sent you a link to my PayPal, could you send me some money?” 

How dangerous can smishing be?

If you fall for a smishing scam, you could end up giving away your personal information or money. Cybercriminals use smishing messages to get personal and financial information, like your credit card number or access to your financial services 

For example, one type of smishing scam is when you get a text message that looks like it’s from your bank. The message might say there’s been suspicious activity on your account and that you need to click on a link to verify your identity. If you do click on the link, you’ll be taken to a fake website where you’ll be asked to enter your banking information. Once the scammers have your login information, they have access to clean out your account. 

How can you protect yourself from smishing?

Smishing scams can be very difficult to spot, but there are some telltale signs to look for and steps to take to protect yourself. 

Recognize the signs of a smishing text

One of the easiest ways to protect yourself from smishing scams is to be able to recognize the signs of a smishing text message. Here are some tips: 

  • Be suspicious of any text messages that ask for personal information or include a link. 
  • Look closely at the sender’s name and number. Fraudulent messages often come from spoofed numbers that may look similar to a legitimate number but with one or two digits off. 
  • Look for errors in spelling or grammar. This can be another sign that the message is not legitimate. 
  • Beware of any text messages that create a sense of urgency or are threatening in nature. Scammers often use these tactics to get you to act quickly without thinking. 
  • If you’re not expecting a message from the sender, be extra cautious. 
  • If you’re unsure whether a text message is legitimate, call the company or organization directly to verify. 

Filter unknown text messages

While you can’t avoid smishing attacks altogether, you can block spam text messages you receive on your mobile phone. iPhone and Android have cybersecurity tools like spam filters and phone number blocking to help protect you from phishing attacks and malicious links. 

To set up spam filters on your iPhone: 

  1. Go to the Settings App 
  2. Go to Messages 
  3. Find the Filter Unknown Senders option and turn it on 

To set up spam filters on your Android mobile device: 

  1. Go to the Messaging App 
  2. Choose Settings 
  3. Tap Spam Protection and turn on Enable Spam Protection 

Use McAfee Mobile Security 

McAfee Mobile Security is a mobile security app that helps protect your phone from malware, phishing attacks, and other online threats. McAfee Mobile Security is available for Android and iOS cell phones. 

One of the benefits of using McAfee Mobile Security is that it can help detect and block smishing attacks. With identity monitoring, McAfee Mobile Security monitors your sensitive information like email accounts, credit card numbers, phone numbers, Social Security numbers, and more to protect against identity theft. They notify you if they find any security breaches. 

Other benefits include: 

  • Antivirus 
  • Secure VPN for privacy online 
  • Identity monitoring for up to 10 emails 
  • Guard your identity against risky Wi-Fi connections 
  • Safe browsing 
  • System Scan for the latest updates 

Keep your device and information secure with McAfee Mobile Security

These days, our lives are more intertwined with our mobile devices than ever. We use them to stay connected with our loved ones on social media, conduct our business, and even access our most personal, sensitive data. It’s no surprise that mobile cybersecurity is becoming increasingly important. 

McAfee Mobile Security is a comprehensive security solution that helps protect your device from viruses, malware, and other online threats. It also offers a variety of other features, like a secure VPN to protect your credit card numbers and other personal data 

Whether you’re browsing your favorite website, keeping up with friends on social media, or shopping online at Amazon, McAfee Mobile Security provides the peace of mind that comes from knowing your mobile device is safe and secure. 

So why wait? Don‘t let the smishers win. Get started today with McAfee Mobile Security and rest easy knowing your mobile device and sensitive information are protected. 

The post What Is Smishing and Vishing, and How Do You Protect Yourself? appeared first on McAfee Blog.

Credit Lock and Credit Freeze: Which Service Is Best for You? Both!

By Cagla Ruacan

Are you hoping to buy a house or apply for a car, personal, or business loan at some point? A great credit score helps to achieve all those things. You never know the twists and turns life might take you, so even if these financial milestones aren’t on your radar now, it’s nice to know that a great credit score will open many doors for you when you’re ready. The better your credit score, the more likely you are to get the loan you want at the best interest rate. People spend years (even decades!) working to improve their credit scores to unlock numerous opportunities. In the blink of an eye though, a credit fraudster can erase all that hard work and inflict long-term credit damage. It can cost huge sums to repair and take years to correct.  

Many people feel lost on how to prevent these problems or what to do if they suspect identity theft. Luckily, new McAfee services called credit lock and security freeze, which includes credit freeze, are great tools to add to your credit protection toolbelt. They’ll help protect your most personal information from thieves, and both services will help give you the peace of mind you need to confidently go about your day. 

Keep reading to learn more about McAfee’s credit lock and security freeze and find out how you can use them to help you from the negative consequences of identity theft.  

First, What Is Credit Fraud? 

Credit fraud is a type of identity theft where a criminal uses your information to borrow money, open a new credit or debit card, or uses your card to make purchases that they never intend to pay off. Then, when the loan defaults and the bills stack up, the victim is often left with their credit score in shambles. 

According to the FTC, credit fraud is the most common type of identity theft in 2020 and 2021, receiving nearly 18,000 reports from people saying that someone used their information to gain illegal access to their credit card accounts.1 

What Are McAfee Credit Lock and Security Freeze? 

To make sure we’re all on the same page, here are quick definitions of McAfee’s credit lock and security freeze services. 

  • Credit lock. A service that provides a very quick and easy way to lock your credit information with one of the major credit bureaus when your personal information is compromised and also can be used as a preventive measure. You can quickly turn the function on or off at will for TransUnion through the McAfee Protection Center. 
  • Security freeze. A service that provides guidance and the contact information to set up credit, bank, and utility freezes. A credit freeze can be set up with each of the three main credit bureaus, TransUnion, Equifax, and Experian. The credit freeze prevents most credit-related fraud by preventing companies from accessing your credit reports, a step that’s necessary to open a loan, credit card, and more in your name. A credit freeze requires more information than a credit lock to set up and usually takes 24 hours to apply or remove. 

A credit lock and a credit freeze both stop companies from accessing your credit information without your consent when an application for a loan or credit card is submitted. The main difference lies in their speed and credit bureau coverage. By toggling a switch in the McAfee Protection Center, turning on a credit lock is almost instantaneous. A credit freeze can take up to a day to enable or remove; however, it may offer stronger financial loss protection in most U.S. states if an unauthorized line of credit goes through while all three credit bureaus are frozen. Also, McAfee’s credit lock stops one credit bureau from accessing your account, while a credit freeze enables you to halt all three.   

Just make sure that you unlock and unfreeze your credit before you do the following: 

  • Apply for a loan 
  • Apply for a credit card 
  • Make a large purchase that requires financing, such as an expensive home appliance, car, or house 
  • Refinance your mortgage 

These are all situations where a bank or creditor will need to access your credit files. Luckily, with significant purchases and financing opportunities like these, you usually plan ahead, so you should have plenty to time to enable access to your credit. To unlock your credit, just click the credit lock toggle. To unlock a freeze, use the same provided links, sign into your account, and follow the instructions from there. 

To further help you decide which service may be best for your needs, here are the situations where credit lock and credit freeze would be most helpful. 

What Is Credit Lock Most Effective Against? 

McAfee credit lock lets you simply toggle on and off one credit bureau’s ability to access your credit report. Usually, filing a lock on your credit with a bureau requires filling out forms and remembering a PIN to apply or remove a lock. Not with McAfee’s credit lock! You can turn a lock on and off at will through the McAfee Protection Center. 

Convenience and blazing speed are ideal in situations where you’re worried that a criminal has your personal information and may use it to open accounts in your name that could then damage your well-earned great credit. Some people may choose to always have the credit lock enabled and only unlock it when they’re applying for a credit card or loan. That way, they can feel better about the safety of their credit score. 

What Is Credit Freeze Most Effective Against? 

Credit freeze provides protection and peace of mind just like credit lock; however it enables you to freeze your account at all three major credit bureaus. When creditors check your credit score, they could do so with any credit bureau. If you only freeze one bureau’s access to your information, that still leaves the other two to make inquiries, so it’s important to set up a freeze for each one to cover all your bases.  

As mentioned, a credit freeze is just one type of security freeze offered by McAfee. If you’re worried about an identity thief opening not just credit cards, but also utility and/or bank accounts in your name, McAfee’s utility freeze and bank freeze may be additional services for you. Security freeze helps stop unauthorized fraud attempts by giving you quick links and phone numbers. Having all these contact details in one place really speeds up the process and takes the guesswork out of if you’re contacting the correct offices. 

Preventing Identity Theft Is Key 

Dealing with identity theft or credit fraud is a scary and stressful situation. That’s why McAfee is here with tools that help you protect you. Credit lock and credit freeze may help you feel calmer in a situation of suspected or real identity theft and gives you peace of mind to help prevent credit fraud from happening in the first place. Speed is of the utmost importance when foiling a criminal, so both solutions are easy to use with intuitive design so you’re not wasting time trying to figure out how they work. Plus, neither will affect your credit score. They just stop creditors from looking at your credit files, while you continue to boost your credit with your smart habits. 

With both credit lock or credit freeze in your back pocket, you can feel more secure knowing you’re better protected from credit fraud. 

1Fortunly, “20 Worrying Identity Theft Statistics for 2022 

The post Credit Lock and Credit Freeze: Which Service Is Best for You? Both! appeared first on McAfee Blog.

How to Stay One Step Ahead of Hackers

By McAfee

Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network. 

You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device. 

Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data 

8 ways to protect your identity from hackers

You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection. 

It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it). 

Use identity protection software

When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks. 

You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.  

Use complex passwords

Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data. 

The stronger your password, the better your protection. Some best password practices include: 

  • Use a different password for all your online accounts, including your email accounts, social media platforms, and bank accounts. 
  • Create a password that’s at least eight characters long, combining lowercase and uppercase letters, numbers, and symbols. 
  • Don’t use consecutive keystrokes, such as “qwerty.” 
  • Don’t share your passwords with anyone. 
  • Avoid entering your password on unsecured public Wi-Fi, such as at an airport or in a coffee shop. 

Regularly update passwords

It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password). 

If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords 

The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password. 

Use multi-factor authentication

Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity. 

This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys. 

Learn to spot potential scams

Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.  

Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue. 

Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit. 

Keep device software up to date

Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible. 

Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates. 

Be cautious when using public Wi-Fi

Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals 

This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks. 

Use encryption

Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys. 

It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs. 

Discover how McAfee keeps you secure online

One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection. 

Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.  

This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.  

With McAfee, you don’t have to be afraid of hackers. Let us deal with them.  

The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.

How Data Brokers Sell Your Identity

By McAfee

Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.  

When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history. 

There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.  

This article discusses how data brokers sell your personal information and how you can minimize risk. 

What are data brokers?

Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.  

Companies interested in buying data include but are not limited to: 

 

  • Tech platforms 
  • Banks 
  • Insurance companies 
  • Political consultancies 
  • Marketing firms 
  • Retailers 
  • Crime-fighting bureaus 
  • Investigation bureaus 
  • Video streaming service providers 
  • Any other businesses involved in sales  

These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers. 

How do data brokers get your information?

Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.  

Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media 

A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.  

Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break] 

Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products. 

How data brokers sell your identity 

Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.  

Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.  

Are data brokers legal?

We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.  

There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.  

Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches 

California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy 

Can you remove yourself from data broker websites?

Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies. 

Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly. 

Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them. 

Keep your personal information secure online with McAfee Total Protection

McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.  

With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.  

The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.

What is ATM Skimming?

By McAfee

Ever hear of a crime called skimming? It may not be as dramatic a crime as assault or Ponzi schemes, but it can cause significant problems to you as your  savings account can be wiped out in a flash.

Picture a scrawny nerd tampering with an automated teller machine (ATM)—the machine you use with your debit card to get cash. The thief places a device over the slot through which you slide your debit card. You have no idea it’s there. You swipe your card, and the device “skims” or reads your card’s information. In the middle of the night, the thief creeps back, removes the skimming device, downloads your data, burns it to a blank ATM card, makes a fat withdrawal and goes home with the loot. Or they could download your information from the skimmer and then use your information to make online purchases or access your account. Either way, they could clean you out before you wake up next morning!

Now, to be successful, the criminal not only needs a skimming device, they also need to attach a tiny wireless camera to capture your PIN.  These cameras are usually concealed in the lighting fixture above the keypad, in a brochure near the machine, or attached directly to the ATM.

To protect yourself from being skimmed, and generally staying safe when using your debit or credit cards, follow these tips:

  • Scrutinize the ATM. This means every ATM, even ones from your bank. You also want to check any of the card sliders like ones at gas stations, etc, especially if you’re using your debit card. If the scanner does not match the color and style of the machine, it might be a skimmer. You should also “shake”  the card scanner to see if it feels like there’s something  attached to the card reader on the ATM.
  • Cover the keypad when entering your PIN. In order to access your bank accounts, thieves need to have your card number and your PIN. By covering the keypad, you prevent cameras and onlookers from seeing your PIN.
  • Check your bank and credit card statements often. If someone does get your information, you have 60 days to report any fraudulent charges to your credit card company in order not to be charged. For a debit card, you only have about 2 days to report any suspicious activity.
  • Be choosy. Don’t use general ATMs at bars or restaurants. These are not usually monitored and therefore, can be easily tampered with by anyone.

Stay safe from skimming!

The post What is ATM Skimming? appeared first on McAfee Blog.

Newly Discovered Magecart Infrastructure Reveals the Scale of Ongoing Campaign

By Ravie Lakshmanan
A newly discovered Magecart skimming campaign has its roots in a previous attack activity going all the way back to November 2021. To that end, it has come to light that two malware domains identified as hosting credit card skimmer code — "scanalytic[.]org" and "js.staticounter[.]net" — are part of a broader infrastructure used to carry out the intrusions, Malwarebytes said in a Tuesday analysis

New Emotet Variant Stealing Users' Credit Card Information from Google Chrome

By Ravie Lakshmanan
Image Source: Toptal The notorious Emotet malware has turned to deploy a new module designed to siphon credit card information stored in the Chrome web browser. The credit card stealer, which exclusively singles out Chrome, has the ability to exfiltrate the collected information to different remote command-and-control (C2) servers, according to enterprise security company Proofpoint, which

Android and Chrome Users Can Soon Generate Virtual Credit Cards to Protect Real Ones

By Ravie Lakshmanan
Google on Wednesday took to its annual developer conference to announce a host of privacy and security updates, including support for virtual credit cards on Android and Chrome. "When you use autofill to enter your payment details at checkout, virtual cards will add an additional layer of security by replacing your actual card number with a distinct, virtual number," Google's Jen Fitzpatrick 

How to Protect Yourself From Identity Theft After a Data Breach

By Pravat Lall

Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief. 

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.  

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.  

Data breaches are a (sad) fact of life  

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:  

  • Usernames and passwords  
  • Email addresses  
  • Phone numbers and home addresses  
  • Contact information for friends and family members  
  • Birthdays and driver’s license numbers  
  • Credit and debit card numbers or bank account details  
  • Purchase history and account activity  
  • Social security numbers  

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.   

Examples of data breaches over the recent years  

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:  

  • U-Haul – 2022: A breach which accessed their customer contracts system between November 2021 and April 2022 exposed the names, driver’s license numbers, and state ID numbers of 2.2 million renters.  
  • Los Angeles Unified School District – 2022: Hackers released 500 GB of highly sensitive information after a breach and when their subsequent ransomware demands were not met, exposing Social Security and passport numbers, health information, and psychological assessments of some students. 
  • Facebook – 2021: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. According to Facebook, the source of the breach dated back to 2019, at which time the flaw was remedied, even though the information was exposed in 2021. 
  • Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.  
  • Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.  

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.  

Staying secure in light of data breaches  

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.   

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.  

Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

2. Monitor your identity with the help of a service

Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you. 

Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services.​ From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft. 

3. Place a fraud alert

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.  

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.  

You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.  

6. Consider taking out identity theft coverage 

If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it. 

7. Clean up your personal data online

You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.  

Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you. 

8. Use online protection software and expand your security toolbox 

Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.   

The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.

Affected by a Data Breach? Here Are Security Steps You Should Take

By Pravat Lall

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history. 

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about. 

Data breaches are a (sad) fact of life 

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include: 

  • Usernames and passwords 
  • Email addresses 
  • Phone numbers and home addresses 
  • Contact information for friends and family members 
  • Birthdays and Driver’s license numbers 
  • Credit and debit card numbers or bank account details 
  • Purchase history and account activity 
  • Social security numbers 

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.  

Examples of data breaches over the recent years 

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including: 

Facebook – 2019: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. 

Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed. 

Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well. 

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants. 

Staying secure in light of data breaches 

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, there are multiple steps you can take to help protect yourself from the potential side effects.  

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals. 

2. If you’re a victim, report it to local authorities and to the FTC for assistance.  

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site offers a step-by-step recovery plan that you can follow and track your progress as you go. 

3. Place a fraud alert 

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well. 

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency. 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as one you’ll find in comprehensive online protection software. 

6. Consider using identity theft protection 

A solution such as this will help you to monitor your accounts and alert you of any suspicious activity. Specifically, our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat. Also, it can help you steer clear of some types of theft with preventative guidance that can help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

7. Use online protection software, and expand your security toolbox 

To use your credit card safely online to make purchases, add both a VPN and password manager into your toolbox of security solutions. A VPN keeps your shopping experience private, while a password manager helps you keep track of and protect all your online accounts. Again, you’ll find a VPN as part of comprehensive online protection software. 

The post Affected by a Data Breach? Here Are Security Steps You Should Take appeared first on McAfee Blogs.

How 2020 Helped Parents Understand Their Kids’ Digital Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Understanding Kids Digital Lives

How 2020 Helped Parents Understand Their Kids’ Digital Lives

Over the last 12 months, technology has featured in our lives in a way I don’t think any of us would have predicted. Whether you were in lockdown, choosing to stay home to stay well or quite simply, out of other option – technology saved the day. It helped us work and learn from home, stay connected with friends and family, entertain ourselves, shop and essentially, live our lives.

For many parents, this was a real ‘aha’ moment. A moment when technology went from being an annoying distraction to incredibly critical to the functioning of our day to day lives. Of course, many of us had always considered technology to be useful to help us order groceries and check Facebook but to experience first-hand that technology meant life could go on during a worldwide pandemic was a real game changer.

2020 Forced Many Parents to Truly Get Involved in Their Kids Online World

Whether it was downloading video calling apps like Zoom or Facetime, setting up a Twitter account to get updates from the Health Department, using Google Doc to work collaboratively or experiencing what online gaming really is via a few sessions on the Xbox, 2020 means many parents had to get up to date, real fast! And you know what – that’s a good thing! I’ve had so many parents remark to me that they know finally understand why their kids are so enamoured with technology. There really is nothing like walking in someone’s shoes to experience their world!

I’m a big believer in parents taking the time to truly understand the world in which their kids exist. For years, I’ve advised parents to download and use the apps and games their kids play so they can understand the attraction and complexity of their kids’ digital life. Well, it may have taken a global pandemic, but I am delighted to report that, anecdotally at this stage, more parents are now embracing their kids’ online world.

Don’t Forget About Online Safety!

When we first become enamoured with something, we often enter the ‘honeymoon’ phase. As a married woman of 28 years, this was many years ago for me!! The honeymoon phase is when everything is wonderful and rosy, and negatives are not always considered. And our relationship with technology can be much the same. And I’ve been there – there’s nothing quite so wonderful as discovering a new app or piece of software and almost being joyous at just how transformational it could be for your life. And this often means we gloss over or even ignore the risks because we are in love!!!

Here’s What You Need to Know

So, as Cybermum, I’m here to cheer you on and pat you on the back for embracing and using new apps and software. Yes, I’m very proud! But I also want to share with you just a few steps that you need to take to ensure you are not taking on any unnecessary risks with your new favourite app. Here are my top tips:

1. Passwords
Every app, online account or piece of software needs it own individual password. Yes, I know that it is a real pain, but it is one of the most important things you will do to protect yourself online. I’m a big fan of password managers that not only generate the most incredibly complex passwords for each of your accounts but remember them for you. McAfee’s password manager, True Key, is a free option which has completely helped me manage my 80 plus collection of passwords!! Very grateful!

2. Software Updates
The main purpose of a software update is to protect the user from security threats. Yes, you may also get some new features and possibly have a glitch or 2 removed but it is all about the user’s safety. So, if you don’t update your software, it’s a little like leaving windows open when you go out. And the longer you leave between updates – the more windows you leave open!

So, automate these updates if you can or schedule them in your diary. Why not earmark the first day of the month to check and see what you need to download to protect yourself? And don’t forget about your operating system on your phone or laptop too!

3. Be Wi-Fi Wary
Dodgy wi-fi is where so many people come unstuck. Regardless of what app or software you are using, anything you share via unsecured wi-fi could be intercepted by a hacker. So, if you find yourself using wi-fi regularly, you might want to consider a Virtual Private Network or VPN. A VPN creates an encrypted tunnel so anything you share via Wi-Fi cannot be intercepted. Genius, really! Check out McAfee’s Safe Connect for peace of mind.

So, please keep going! Keep exploring new ways technology can work for you in our new COVID world. But remember to take a break too. There is no doubt that technology has saved the day and has ensure we can all still function but there must be a balance too. So, walk the dog, play a board game or having a cuppa outside. Remember you manage the technology; it doesn’t manage you!

Till next time

Stay safe online.

Alex xx

 

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The post How 2020 Helped Parents Understand Their Kids’ Digital Lives appeared first on McAfee Blogs.

How 2020 Has Shaped The Way We Live Our Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Digital Wellness

How 2020 Has Shaped The Way We Live Our Lives

I’ve had such a busy morning! I’ve hunted down my favourite foundation, bought a puzzle mat, stocked up on special dog food for our naughty new puppy, ordered the groceries, made a few appointments and chatted with several friends. And guess what? I haven’t left my study – or changed out of my pyjamas!! Ssshhh!! Because it’s all happened online…

Are our 2020 Habits Here to Stay?

Of course, some of us embraced the benefits of the online world long before 2020 but the Pandemic forced almost everyone to replace our in-person activities and routines with online ones. New research from McAfee in their 2021 Consumer Security Mindset Report shows that 72% of Aussies made changes in their online activities last year out of convenience which makes complete sense!

But what’s so interesting is that now we have these super handy new online routines in place – we aren’t that keen to give them up! McAfee’s report shows that 76% of Aussies are planning on continuing with online banking, 59% of us want to keep connecting with friends and family online and 55% of us remain totally committed to online shopping! Hear, hear, I say! I am absolutely staying that course too!!

But What About The Risks?

There’s no doubt that there is a lot of upside to managing our lives online but unfortunately there is also a downside – increased risk! The more time spent online, the greater the chance that we will be exposed to potential risks and threats such as phishing attacks, entering details into malicious websites or even becoming a victim of fraud.

McAfee’s research shows that we are aware of the risks of being online. In fact, 66% of us are concerned about the potential dangers of living our lives online with losing control of our financial data top of the list for the majority of us. And almost 2/3 (65%) of us are also worried about having our social media accounts hacked.

But pandemic life has meant that we are now a lot more comfortable with sharing information online. Whether it’s paperless transaction records, text and email notifications, opting to stay logged in or auto-populating forms with our credit card, this level of online sharing does make life so convenient but it can be a risky business! Why, I hear you ask? Because these conveniences usually only work when you share multiple pieces of your contact details. And the more you share, the greater your chance of being hacked or compromised. But the report was very clear – if we can make our online life more seamless then we are only too happy to share our key contact information! Oh dear!!

‘Why Would Hackers Want My Data?’

In addition to confessing that they don’t always take the necessary security precautions, Aussie consumers in McAfee’s report also admitted that they haven’t thought about why hackers might want their data. I don’t know how many people tell me that they don’t need to really bother with a lot of online precautions because they live a pretty boring life and don’t spend that much time online.

But this is a very dangerous way to think. Your online data is like a pot of gold to hackers. Not only can they use it to possibly steal your identity and try to empty your bank accounts but they can also on-sell it for a profit. But the majority of Aussies don’t stop to consider this with the research showing that 64% of Aussies have never considered just how valuable their online data is worth.

Hackers are ALWAYS on the lookout for new ‘up-to-date’ ways to exploit others for money. Don’t forget how quick they were to conjure up scams around COVID in early 2020 – it was just a matter of weeks before Aussies received phishing emails and malicious text messages with the aim of extracting personal information from vulnerable consumers.

But, encouragingly, 85% of Aussies said they would be far more proactive about managing their data if it could be traded as a currency.

How To Protect Your Digital Life

The good news is that there are ways to secure your online life and minimise the risk of being hacked. Here are my top tips:

1.Always Use Multi-Factor Authentication

Yes, it might take a minute or 2 more, but using multi-factor authentication is an easy way to add an additional layer of security to protect your personal data and information. Commit to using it wherever it is offered!

2.Use a VPN

If you live your life out & about like I do then you’ll be very tempted to use Wi-Fi. Using public Wi-Fi to conduct transactions, particularly financial ones is a big no-no! It takes keen hackers minimal effort to set up a fraudulent wi-fi service which could easily fool a busy person into connecting. Using a Virtual Private Network (or VPN) like McAfee® Safe Connect, is the best way of ensuring everything you share over Wi-Fi is safe and secure.

3.Sign Up For A Site Advisor

Browsing the internet with a tool like the McAfee WebAdvisor is a great way of ensuring dangerous malware is blocked if you click on a malicious link in a phishing email. You’ll have real peace of mind knowing you can manage your online life while someone looks out for you!

With 4 kids, 3 pets, 2 jobs – I know I could never get to the bottom of my ‘to-do’ lists without managing the bulk of it online. I often think I should send the internet an e-card at Christmas!! Of course, I understand why corners are cut and precautions are overlooked when we all feel so stretched for time. But just think about how much more time it would take if you were hacked and had to spend hours on the phone to your bank or if you had to reconfigure all your online accounts and social media platforms!!

So, you know what you need to do! Stay safe online everyone!

 

The post How 2020 Has Shaped The Way We Live Our Lives appeared first on McAfee Blogs.

Christmas Shopping 2020

By Cyber Safety Ambassador: Alex Merton-McCann

How To Stay Safe While Shopping Online This Holiday Season

I’m pleased to report that I’ve achieved a number of personal bests in 2020 but the one I’m most proud about is my achievement in the highly skilled arena of online shopping. I’ve shopped online like I’m competing in the Olympics: groceries, homewares, clothing – even car parts! And my story is not unique. Living with a pandemic has certainly meant we’ve had to adapt – but when it came to ramping up my online shopping so we could stay home and stay safe – I was super happy to adapt!

And research from McAfee shows that I am not alone. In fact, over 40% of Aussies are buying more online since the onset of COVID-19 according to the 2020 Holiday Season: State of Today’s Digital e-Shopper survey. But this where it gets really interesting as the survey also shows that nearly 1/3 of us (29%) are shopping online 3-5 days a week, and over one in ten consumers (11%) are even shopping online daily!! But with many online retailers offering such snappy delivery, it has just made perfect sense to stay safe and stay home!

Santa Isn’t Far Away…

With just over a month till Santa visits, it will come as no surprise that many of us are starting to prepare for the Holiday season by purchasing gifts already. Online shopping events such as Click Frenzy or the Black Friday/Cyber Monday events are often very compelling times to buy. But some Aussies have decided they want to get in early to secure gifts for their loved ones in response to warnings from some retailers warning that some items may sell out before Christmas due to COVID-19 related supply chain issues. In fact, McAfee’s research shows that 48% of Aussies will be hitting the digital links to give gifts and cheer this year, despite 49% feeling cyber scams become more prevalent during the holiday season.

But What About The Risks?

McAfee’s research shows very clearly that the bulk of us Aussies are absolutely aware of the risks and scams associated with online shopping but that we still plan to do more shopping online anyway. And with many of us still concerned about our health and staying well, it makes complete sense. However, if there was ever a time to take proactive steps to ensure you are minimizing risks online – it is now!

What Risks Have McAfee Found?

McAfee’s specialist online threat team (the Advanced Threat Research team) recently found evidence that online cybercrime is on increase this year, with McAfee Labs observing 419 threats per minute between April to June 2020 – an increase of almost 12% over the previous quarter.

And with many consumers gearing up to spend up big online in preparation for the Holiday season, many experts are worried that consumers are NOT taking these threats as seriously as they should. McAfee’s research showed that between April to June 2020, 41% of 18-24 year olds have fallen victim to an online scam and over 50% of the same age group are aware of the risks but have made no change to their online habits.

My Top Tips To Stay Safe While Shopping Online

At the risk of sounding dramatic, I want you to channel your James Bond when you shop online this holiday period. Do your homework, think with your head and NOT your heart and always have your wits about you. Here are my top tips that I urge you to follow to ensure you don’t have any unnecessary drama this Christmas:

  1. Think Before You Click

Click on random, unsafe links is the best way of falling victim to a phishing scam. Who wants their credit card details stolen? – no one! And Christmas is THE worst time for this to happen! If something looks too good to be true – it probably is. If you aren’t sure – check directly at the source – manually enter the online store address yourself to avoid those potentially nasty links!

  1. Turn On Multi-Factor Authentication Now

This is a no-brainer – where possible, turn this on as it adds another lay of protection to your personal data and accounts. Yes, it will add another 10 seconds to the log-in process but it’s absolutely worth it.

  1. Invest in a VPN

If you have a VPN (or Virtual Private Network) on your laptop, you can use Wi-Fi without any concern – perfect for online purchases on the go! A VPN creates an encrypted tunnel between your device and the router which means anything you share is protected and safe! Check out McAfee’s Safe Connect which includes bank-grade encryption and private browsing services.

  1. Protect Yourself – and Your Device!

Ensuring all your devices are kitted out with comprehensive security software which will protect against viruses, phishing attacks and malicious website is key. Think of it as having a guardian cyber angel on your shoulder. McAfee’s Total Protection software does all that plus it has a password manager, a shredder and encrypted storage – and the Family Pack includes the amazing Safe Family app – which is lifechanging if you have tweens and teens!

So, yes – please make your list and check it twice BUT before you dive in and start spending please take a moment to ask yourself whether you are doing all you can to minimise the risks when online shopping this year. And don’t forget to remind your kids too – they may very well have their eye on a large gift for you too!

Happy Christmas Everyone

Alex xx

 

 

The post Christmas Shopping 2020 appeared first on McAfee Blogs.

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