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A Close Up Look at the Consumer Data Broker Radaris

By BrianKrebs

If you live in the United States, the data broker Radaris likely knows a great deal about you, and they are happy to sell what they know to anyone. But how much do we know about Radaris? Publicly available data indicates that in addition to running a dizzying array of people-search websites, the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.

Formed in 2009, Radaris is a vast people-search network for finding data on individuals, properties, phone numbers, businesses and addresses. Search for any American’s name in Google and the chances are excellent that a listing for them at Radaris.com will show up prominently in the results.

Radaris reports typically bundle a substantial amount of data scraped from public and court documents, including any current or previous addresses and phone numbers, known email addresses and registered domain names. The reports also list address and phone records for the target’s known relatives and associates. Such information could be useful if you were trying to determine the maiden name of someone’s mother, or successfully answer a range of other knowledge-based authentication questions.

Currently, consumer reports advertised for sale at Radaris.com are being fulfilled by a different people-search company called TruthFinder. But Radaris also operates a number of other people-search properties — like Centeda.com — that sell consumer reports directly and behave almost identically to TruthFinder: That is, reel the visitor in with promises of detailed background reports on people, and then charge a $34.99 monthly subscription fee just to view the results.

The Better Business Bureau (BBB) assigns Radaris a rating of “F” for consistently ignoring consumers seeking to have their information removed from Radaris’ various online properties. Of the 159 complaints detailed there in the last year, several were from people who had used third-party identity protection services to have their information removed from Radaris, only to receive a notice a few months later that their Radaris record had been restored.

What’s more, Radaris’ automated process for requesting the removal of your information requires signing up for an account, potentially providing more information about yourself that the company didn’t already have (see screenshot above).

Radaris has not responded to requests for comment.

Radaris, TruthFinder and others like them all force users to agree that their reports will not be used to evaluate someone’s eligibility for credit, or a new apartment or job. This language is so prominent in people-search reports because selling reports for those purposes would classify these firms as consumer reporting agencies (CRAs) and expose them to regulations under the Fair Credit Reporting Act (FCRA).

These data brokers do not want to be treated as CRAs, and for this reason their people search reports typically do not include detailed credit histories, financial information, or full Social Security Numbers (Radaris reports include the first six digits of one’s SSN).

But in September 2023, the U.S. Federal Trade Commission found that TruthFinder and another people-search service Instant Checkmate were trying to have it both ways. The FTC levied a $5.8 million penalty against the companies for allegedly acting as CRAs because they assembled and compiled information on consumers into background reports that were marketed and sold for employment and tenant screening purposes.

An excerpt from the FTC’s complaint against TruthFinder and Instant Checkmate.

The FTC also found TruthFinder and Instant Checkmate deceived users about background report accuracy. The FTC alleges these companies made millions from their monthly subscriptions using push notifications and marketing emails that claimed that the subject of a background report had a criminal or arrest record, when the record was merely a traffic ticket.

“All the while, the companies touted the accuracy of their reports in online ads and other promotional materials, claiming that their reports contain “the MOST ACCURATE information available to the public,” the FTC noted. The FTC says, however, that all the information used in their background reports is obtained from third parties that expressly disclaim that the information is accurate, and that TruthFinder and Instant Checkmate take no steps to verify the accuracy of the information.

The FTC said both companies deceived customers by providing “Remove” and “Flag as Inaccurate” buttons that did not work as advertised. Rather, the “Remove” button removed the disputed information only from the report as displayed to that customer; however, the same item of information remained visible to other customers who searched for the same person.

The FTC also said that when a customer flagged an item in the background report as inaccurate, the companies never took any steps to investigate those claims, to modify the reports, or to flag to other customers that the information had been disputed.

WHO IS RADARIS?

According to Radaris’ profile at the investor website Pitchbook.com, the company’s founder and “co-chief executive officer” is a Massachusetts resident named Gary Norden, also known as Gary Nard.

An analysis of email addresses known to have been used by Mr. Norden shows he is a native Russian man whose real name is Igor Lybarsky (also spelled Lubarsky). Igor’s brother Dmitry, who goes by “Dan,” appears to be the other co-CEO of Radaris. Dmitry Lybarsky’s Facebook/Meta account says he was born in March 1963.

The Lybarsky brothers Dmitry or “Dan” (left) and Igor a.k.a. “Gary,” in an undated photo.

Indirectly or directly, the Lybarskys own multiple properties in both Sherborn and Wellesley, Mass. However, the Radaris website is operated by an offshore entity called Bitseller Expert Ltd, which is incorporated in Cyprus. Neither Lybarsky brother responded to requests for comment.

A review of the domain names registered by Gary Norden shows that beginning in the early 2000s, he and Dan built an e-commerce empire by marketing prepaid calling cards and VOIP services to Russian expatriates who are living in the United States and seeking an affordable way to stay in touch with loved ones back home.

A Sherborn, Mass. property owned by Barsky Real Estate Trust and Dmitry Lybarsky.

In 2012, the main company in charge of providing those calling services — Wellesley Hills, Mass-based Unipoint Technology Inc. — was fined $179,000 by the U.S. Federal Communications Commission, which said Unipoint never applied for a license to provide international telecommunications services.

DomainTools.com shows the email address gnard@unipointtech.com is tied to 137 domains, including radaris.com. DomainTools also shows that the email addresses used by Gary Norden for more than two decades — epop@comby.com, gary@barksy.com and gary1@eprofit.com, among others — appear in WHOIS registration records for an entire fleet of people-search websites, including: centeda.com, virtory.com, clubset.com, kworld.com, newenglandfacts.com, and pub360.com.

Still more people-search platforms tied to Gary Norden– like publicreports.com and arrestfacts.com — currently funnel interested customers to third-party search companies, such as TruthFinder and PersonTrust.com.

The email addresses used by Gary Nard/Gary Norden are also connected to a slew of data broker websites that sell reports on businesses, real estate holdings, and professionals, including bizstanding.com, homemetry.com, trustoria.com, homeflock.com, rehold.com, difive.com and projectlab.com.

AFFILIATE & ADULT

Domain records indicate that Gary and Dan for many years operated a now-defunct pay-per-click affiliate advertising network called affiliate.ru. That entity used domain name servers tied to the aforementioned domains comby.com and eprofit.com, as did radaris.ru.

A machine-translated version of Affiliate.ru, a Russian-language site that advertised hundreds of money making affiliate programs, including the Comfi.com prepaid calling card affiliate.

Comby.com used to be a Russian language social media network that looked a great deal like Facebook. The domain now forwards visitors to Privet.ru (“hello” in Russian), a dating site that claims to have 5 million users. Privet.ru says it belongs to a company called Dating Factory, which lists offices in Switzerland. Privet.ru uses the Gary Norden domain eprofit.com for its domain name servers.

Dating Factory’s website says it sells “powerful dating technology” to help customers create unique or niche dating websites. A review of the sample images available on the Dating Factory homepage suggests the term “dating” in this context refers to adult websites. Dating Factory also operates a community called FacebookOfSex, as well as the domain analslappers.com.

RUSSIAN AMERICA

Email addresses for the Comby and Eprofit domains indicate Gary Norden operates an entity in Wellesley Hills, Mass. called RussianAmerican Holding Inc. (russianamerica.com). This organization is listed as the owner of the domain newyork.ru, which is a site dedicated to orienting newcomers from Russia to the Big Apple.

Newyork.ru’s terms of service refer to an international calling card company called ComFi Inc. (comfi.com) and list an address as PO Box 81362 Wellesley Hills, Ma. Other sites that include this address are russianamerica.com, russianboston.com, russianchicago.com, russianla.com, russiansanfran.com, russianmiami.com, russiancleveland.com and russianseattle.com (currently offline).

ComFi is tied to Comfibook.com, which was a search aggregator website that collected and published data from many online and offline sources, including phone directories, social networks, online photo albums, and public records.

The current website for russianamerica.com. Note the ad in the bottom left corner of this image for Channel One, a Russian state-owned media firm that is currently sanctioned by the U.S. government.

AMERICAN RUSSIAN MEDIA

Many of the U.S. city-specific online properties apparently tied to Gary Norden include phone numbers on their contact pages for a pair of Russian media and advertising firms based in southern California. The phone number 323-874-8211 appears on the websites russianla.com, russiasanfran.com, and rosconcert.com, which sells tickets to theater events performed in Russian.

Historic domain registration records from DomainTools show rosconcert.com was registered in 2003 to Unipoint Technologies — the same company fined by the FCC for not having a license. Rosconcert.com also lists the phone number 818-377-2101.

A phone number just a few digits away — 323-874-8205 — appears as a point of contact on newyork.ru, russianmiami.com, russiancleveland.com, and russianchicago.com. A search in Google shows this 82xx number range — and the 818-377-2101 number — belong to two different entities at the same UPS Store mailbox in Tarzana, Calif: American Russian Media Inc. (armediacorp.com), and Lamedia.biz.

Armediacorp.com is the home of FACT Magazine, a glossy Russian-language publication put out jointly by the American-Russian Business Council, the Hollywood Chamber of Commerce, and the West Hollywood Chamber of Commerce.

Lamedia.biz says it is an international media organization with more than 25 years of experience within the Russian-speaking community on the West Coast. The site advertises FACT Magazine and the Russian state-owned media outlet Channel One. Clicking the Channel One link on the homepage shows Lamedia.biz offers to submit advertising spots that can be shown to Channel One viewers. The price for a basic ad is listed at $500.

In May 2022, the U.S. government levied financial sanctions against Channel One that bar US companies or citizens from doing business with the company.

The website of lamedia.biz offers to sell advertising on two Russian state-owned media firms currently sanctioned by the U.S. government.

LEGAL ACTIONS AGAINST RADARIS

In 2014, a group of people sued Radaris in a class-action lawsuit claiming the company’s practices violated the Fair Credit Reporting Act. Court records indicate the defendants never showed up in court to dispute the claims, and as a result the judge eventually awarded the plaintiffs a default judgement and ordered the company to pay $7.5 million.

But the plaintiffs in that civil case had a difficult time collecting on the court’s ruling. In response, the court ordered the radaris.com domain name (~9.4M monthly visitors) to be handed over to the plaintiffs.

However, in 2018 Radaris was able to reclaim their domain on a technicality. Attorneys for the company argued that their clients were never named as defendants in the original lawsuit, and so their domain could not legally be taken away from them in a civil judgment.

“Because our clients were never named as parties to the litigation, and were never served in the litigation, the taking of their property without due process is a violation of their rights,” Radaris’ attorneys argued.

In October 2023, an Illinois resident filed a class-action lawsuit against Radaris for allegedly using people’s names for commercial purposes, in violation of the Illinois Right of Publicity Act.

On Feb. 8, 2024, a company called Atlas Data Privacy Corp. sued Radaris LLC for allegedly violating “Daniel’s Law,” a statute that allows New Jersey law enforcement, government personnel, judges and their families to have their information completely removed from people-search services and commercial data brokers. Atlas has filed at least 140 similar Daniel’s Law complaints against data brokers recently.

Daniel’s Law was enacted in response to the death of 20-year-old Daniel Anderl, who was killed in a violent attack targeting a federal judge (his mother). In July 2020, a disgruntled attorney who had appeared before U.S. District Judge Esther Salas disguised himself as a Fedex driver, went to her home and shot and killed her son (the judge was unharmed and the assailant killed himself).

Earlier this month, The Record reported on Atlas Data Privacy’s lawsuit against LexisNexis Risk Data Management, in which the plaintiffs representing thousands of law enforcement personnel in New Jersey alleged that after they asked for their information to remain private, the data broker retaliated against them by freezing their credit and falsely reporting them as identity theft victims.

Another data broker sued by Atlas Data Privacy — pogodata.com — announced on Mar. 1 that it was likely shutting down because of the lawsuit.

“The matter is far from resolved but your response motivates us to try to bring back most of the names while preserving redaction of the 17,000 or so clients of the redaction company,” the company wrote. “While little consolation, we are not alone in the suit – the privacy company sued 140 property-data sites at the same time as PogoData.”

Atlas says their goal is convince more states to pass similar laws, and to extend those protections to other groups such as teachers, healthcare personnel and social workers. Meanwhile, media law experts say they’re concerned that enacting Daniel’s Law in other states would limit the ability of journalists to hold public officials accountable, and allow authorities to pursue criminals charges against media outlets that publish the same type of public and governments records that fuel the people-search industry.

PEOPLE-SEARCH CARVE-OUTS

There are some pending changes to the US legal and regulatory landscape that could soon reshape large swaths of the data broker industry. But experts say it is unlikely that any of these changes will affect people-search companies like Radaris.

On Feb. 28, 2024, the White House issued an executive order that directs the U.S. Department of Justice (DOJ) to create regulations that would prevent data brokers from selling or transferring abroad certain data types deemed too sensitive, including genomic and biometric data, geolocation and financial data, as well as other as-yet unspecified personal identifiers. The DOJ this week published a list of more than 100 questions it is seeking answers to regarding the data broker industry.

In August 2023, the Consumer Financial Protection Bureau (CFPB) announced it was undertaking new rulemaking related to data brokers.

Justin Sherman, an adjunct professor at Duke University, said neither the CFPB nor White House rulemaking will likely address people-search brokers because these companies typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

“These dossiers contain everything from individuals’ names, addresses, and family information to data about finances, criminal justice system history, and home and vehicle purchases,” Sherman wrote in an October 2023 article for Lawfare. “People search websites’ business pitch boils down to the fact that they have done the work of compiling data, digitizing it, and linking it to specific people so that it can be searched online.”

Sherman said while there are ongoing debates about whether people search data brokers have legal responsibilities to the people about whom they gather and sell data, the sources of this information — public records — are completely carved out from every single state consumer privacy law.

“Consumer privacy laws in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia all contain highly similar or completely identical carve-outs for ‘publicly available information’ or government records,” Sherman wrote. “Tennessee’s consumer data privacy law, for example, stipulates that “personal information,” a cornerstone of the legislation, does not include ‘publicly available information,’ defined as:

“…information that is lawfully made available through federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the general public through widely distributed media, by the consumer, or by a person to whom the consumer has disclosed the information, unless the consumer has restricted the information to a specific audience.”

Sherman said this is the same language as the carve-out in the California privacy regime, which is often held up as the national leader in state privacy regulations. He said with a limited set of exceptions for survivors of stalking and domestic violence, even under California’s newly passed Delete Act — which creates a centralized mechanism for consumers to ask some third-party data brokers to delete their information — consumers across the board cannot exercise these rights when it comes to data scraped from property filings, marriage certificates, and public court documents, for example.

“With some very narrow exceptions, it’s either extremely difficult or impossible to compel these companies to remove your information from their sites,” Sherman told KrebsOnSecurity. “Even in states like California, every single consumer privacy law in the country completely exempts publicly available information.”

Below is a mind map that helped KrebsOnSecurity track relationships between and among the various organizations named in the story above:

A mind map of various entities apparently tied to Radaris and the company’s co-founders. Click to enlarge.

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Speaking to many CISOs, it’s clear that many security executives view zero trust as a journey that can be difficult to start, and one that even makes identifying successful outcomes a challenge. Simultaneously, the topic of security resilience has risen up the C-level agenda and is now another focus for security teams. So, are these complementary? Or will they present conflicting demands that will disrupt rather than assist the CISO in their role?

One of the most striking results coming from Cisco’s latest Security Outcomes Report is that organizations with a mature zero trust implementation – those with basic controls, constant validation and automated workflows – experience a 30% improvement in security resilience compared to those who have not started their zero trust journey. So, these two initiatives – implementing zero trust and working to achieve security resilience – appear to complement each other while supporting the CISO when a cyber black swan swims in.

Security resilience is the ability to withstand an incident and recover more strongly. In other words, ride out the storm and come back better. Meanwhile, zero trust is best known as a “never trust, always verify” principle. The idea is to check before you provide access, and authenticate identity based on a risk profile of assets and users. This starts to explain why the two are complementary.

Cisco Security Outcomes Report: Resilience Outcomes - Ranked by Importance

The top security resilience outcomes

The Security Outcomes Report summarizes the results of a survey of more than 4,700 security professionals. Among the insights that emerge are nine security resilience outcomes they consider most important. The top three outcomes for resilience are prevention, mitigation and adaptation. In other words, they prioritize first the ability to avoid an incident by having the right controls in place, then the ability to reduce and reverse the overall impact when an incident occurs, and then the ability to pivot rapidly without being bound by too rigid a set of systems. Zero trust will support these outcomes.

Preventing, or reducing the likelihood of a cybersecurity incident, is an obvious first step and no surprise as the most important outcome. Pursuing programs that identify users and monitor the health of devices is a crucial a preventative step. In fact, simply ensuring that multifactor authentication (MFA) is ubiquitous across the organization can bring an 11% improvement in security resilience.

When incidents occur, security teams will need a clear picture of the incident they are having to manage. This will help in them respond quickly, with a proactive determination of recovery requirements. Previous studies show that once a team achieves 80% coverage of critical systems, the ability to maintain continuity increases measurably. This knowledge will also help teams develop more focused incident response processes. A mature zero trust environment has also been found to almost double a team’s ability to streamline these processes when compared to a limited zero trust implementation.

Communication is key

When talking to CISOs about successful implementation programs, communication within the business emerges as a recurring theme. Security teams must inform and guide users through the phases of zero trust implementation, while emphasizing the benefits to them. When users are aware of their responsibility to keep the organization secure, they take a participatory role in an important aspect of the business. So, when an incident occurs, they can support the company’s response. This increases resilience. Research has shown that a mature program will more than double the effect of efforts to improve the security culture. Additionally, the same communication channels established to spread the word of zero trust now can be called upon when an incident requires immediate action.

Mature implementations have also been seen to help increase cost effectiveness and reduce unplanned work. This releases more resource to cope with the unexpected – another important driver of resilience surfaced in Volume 3 of the Security Outcomes Report. Having more efficient resources enables the security function to reallocate teams when needed. Reviewing and updating resource processes and procedures, along with all other important processes, is a vital part of any of any change initiative. Mature zero trust environments reflect this commitment continuous assessment and improvement.

Adapt and innovate

Inherent in organizational resilience is the ability to adapt and innovate. The corporate landscape is littered with examples of those who failed to do those two things. A zero trust environment enables organizations to lower their risk of incidents while adapting their security posture to fit the ongoing changes of the business. Think of developing new partners, supporting new products remotely, securing a changing supply chain. The basic tenets of MFA – including continuous validation, segmentation and automation – sets a foundation that accommodates those changes without compromising security. The view that security makes change difficult is becoming obsolete. With zero trust and other keys to achieving security resilience, security now is a partner in business change. And for those CISOs who fear even starting this journey, understanding the benefits should help them take that first step.

Download the Security Outcomes Report, Vol. 3: Achieving Security Resilience today.

Learn more about cybersecurity research and security resilience:


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Oh, the scammers online are frightful

By Dave Lewis

Oh, the scammers online are frightful, and the deals they offer seem delightful. No matter what you think you know, let it go, let it go, let it go (to the tune of 1945’s Let it Snow by Vaughn Monroe with the Norton Sisters).

‘Tis the season to find ourselves awash in good tidings and, well, consumerism. While it’s only partly tongue in cheek, we must be honest with ourselves. We spend a lot of money online. Often, we find ourselves leaving things to the last minute and hope that the delivery folks can make the magic happen and send us all the widgets and grapple grommets while we surf the Internet from the safety of our sofas with coffee in hand.

But, not every deal is what it appears to be. Scammers are always lurking in the void of the Internet waiting for a chance to fleece the unexpecting from their hard-earned money. This can manifest itself to the unsuspecting in many ways. There are shipping frauds, gift card giveaways and vishing (phone-based scams).

Scams tend to rely on generating a false sense of urgency. The shipping scam emails often show up in our inboxes as a warning about a missed or delayed package that will be sent back to the point of origin if we don’t answer quickly. Of course, this requires a payment to receive the fictitious package.

These types of shipping scam emails are quite effective this time of year when more often than naught many people have enough orders coming to their house to make a fort with the empty boxes.

The other kinds of attacks are the gift card scams and vishing. The first of which taps into the sense of excitement that a person might receive something for free. “Fill out this form with your credit card information for a chance to win a $200 gift card.” Sadly, this attack works well for older generations  for which giveaways were more common and they aren’t as accustomed to spotting digital swindlers.

The last scam that we will tackle here is often labeled as vishing or voice phishing. This is a method whereby the attackers call a victim and attempt to convince their target that they need to do something which will lead to the exposure of financial information while pressuring the victim to think if they don’t act quickly that they will miss an opportunity for personal gain.

Unfortunately, the aforementioned scams really bring in a lot of return for the criminal element. In 2021, over 92,000 victims over the age of 60 reported losses of $1.7 billion. This represents a 74 percent increase in losses over losses reported in 2020.

One additional scam that plays on the heart strings is the romance scams. A lot of single people find themselves lonely during the holidays and can be manipulated into thinking that they’ve found a romantic match. But this can drain the bank accounts as well.

In 2021, the IC3 received reports from 7,658 victims who experienced over $432 million in losses to Confidence Fraud/Romance scams. This type of fraud accounts for the highest losses reported by victims over the age of 60.

All these attacks prey on people’s emotional responses. So, how do we prepare ourselves? We need to make knowledge a capability and arm ourselves with information that will help us avoid being taken advantage of by criminals.

Passwords are a significant exposure. They are the digital equivalent of a house key. A password will work for anyone that has access to it. We need to utilize technologies such as multi-factor authentication (MFA) on websites where it is possible to do so. So even if bad actors have our password, the victim still needs to approve the login.

If we don’t have the option to use MFA it would be an excellent idea to make use of a password manager. This is a way to safely store passwords and not fall into the trap of reusing passwords on multiple sites. Attackers bank on human nature and if we use the same credentials on multiple sites there is a high possibility that the criminals could gain access to other sites if they compromise just one.

I’m usually one to eschew the practice of New Year’s resolutions but I’ll make an exception. Keep a keen sense about yourselves whenever you receive an email or SMS that you were not expecting. If a deal is too good to be true then, well, it most likely is a scam. If you’re in doubt, try to look up the phone number, email address, person or “organization” offering the “deal.” More often than not, you’ll find lots of people reporting that it’s a scam.

Rather than being visited by the three ghosts of holiday scams, make sure you and your loved ones are prepared for a happy holiday and a prosperous New Year.


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REPEAT AND REFINE: HOW DO YOU GET TO CARNEGIE HALL? (Pt. 6 of “Why Don’t You Go Dox Yourself?”)

By Zoe Lindsey

Welcome back! In our last article, you cleared out your extraneous digital footprints by removing unnecessary accounts and opting-out of data broker services, and have finished a dedicated review of your online history. In this final section, we will answer the natural question encountered at the end of any journey: What’s next? 

Before becoming the series you’ve just read, I presented a version of this many times as a live talk at conferences and training sessions. After the first few talks, I noticed a consistent trend in the feedback when I was approached afterwards: people who said they felt anxious about how their online activity going forward might share more than they want. So I went back and added a final section to the talk, one that we’re going to cover together now: risk acceptance and the value of routine in good security.

POBODY’S NERFECT 

Some people think that the goal of good security is to eliminate risk. One of the first lessons you learn in this industry, though, is that eradicating every possible risk is very rarely practical, whether we’re talking about the individual or organizational level. This is because there are few choices one can make with zero possibility of a negative outcome, and because human beings are… human, and even with excellent discipline and good intent the best of us can mess up. 

The goal of good security strategy is instead to assess risk and find a healthy balance: to decide what is more or less important and valuable, to determine how damaging the worst-case scenario might be and weigh that against the potential benefits, and figuring out how much you can reasonably do to tip the balance and increase your odds of success. 

That’s fairly abstract, so let’s use a couple quick practical examples at both levels: 

  • Working with third-party vendors is a risk for companies, because they can only have so much control over that outside company’s policies and procedures and limited visibility into how well both are followed. But simply doing everything in-house and not relying on any suppliers or support externally is impossible for most businesses to survive. Instead, security teams focus on due diligence before vendor selection to make sure they’re choosing the best option, and work to make sure vendors can only access what they’re supposed to. 
  • Making new friends is a risk for individuals, because almost everyone has experienced the pain of a friendship souring and the heartache that can come with it. But simply going through life without personal connections isn’t terribly rewarding or likely to make us happy. Instead, we continually learn how to determine we can trust someone and the red flags that indicate trouble may lie ahead. 

I don’t know about you, but I grew up as a child of the internet, and the thought of never going online again isn’t one I’m likely to seriously consider. So rather than logging off forever, let’s focus on how we can both stay safe and stay connected. We’ve completed the “3 R’s” of the self-dox process: Review, Restrict, and Remove. But now, a surprise more shocking than the Spanish Inquisition itself: we’re going to add two final steps-Repeat and Refine.

THE ADVENTURES OF PETE AND REPEAT 

Every good security plan includes a plan for routine follow-up. We know that staying offline forever isn’t practical, so the next best thing is to set up a reminder to go through an easier version of this checklist on a regular schedule. Why is it easier? In this review, you had to look back on your entire life up to the present, and next time you’ll just need to look back from then to… well… now! Depending on how active you are online and how likely you are to be doxxed, this might make sense to do on an annual basis, or split into abbreviated and more frequent quarterly reviews. 

There is no one-size-fits-all approach to this review, but here are some typical checks you may want to consider: 

  • Some password managers have a built-in audit tool that will highlight re-used passwords or passwords that may have been captured in a data breach. Provided you’re generating new passwords for each account, you likely won’t have more than a handful of accounts or passwords surface in this review, so it shouldn’t take nearly as long as the first review. 
  • Repeat the HaveIBeenPwned search for your most important emails/usernames in case there are known password breaches that aren’t indexed by the password tool you use. 
  • Depending on how common your name is, it may be worth setting up a Google Alert for automatic notification when new search results for your name (or other contact info like phone number or email address) arise.  
  • Take a couple minutes to revisit the security and privacy settings of your top accounts. For social media, are your default permissions still restricted to the audience you want? Some services will automatically use the permissions for your last shared post if you change them, so it’s worth double checking.  
  • For all of your important accounts, if two-factor authentication wasn’t available when you completed this review, has it been added? Or are more secure options available, like switching to an authenticator app instead of receiving an SMS or code by email? Finally, check your activity for any new third-party sign-ins or apps that you no longer need. 
  • How up-to-date are your devices? Are there OS or browser updates pending for your laptop, desktop, or smart devices? Most of the tools or exploits someone might use to get access to your devices rely on security vulnerabilities that have since been patched by the software provider, but they continue to be successful because many people do not keep their devices up-to-date. Setting automatic updates is a great practice, but a quick inventory during your check-in will also be useful. 

Before we move on to our final (final, I promise!) step, let’s talk one more kind of repeating. A wifi repeater is a gadget that can connect to and boost the signal from a wireless network, helping to expand the network’s reach and keep a strong connection. In the same way, by sharing the lessons you’ve learned with your family and friends you will expand the reach of that security knowledge. Not only does that help keep the people you care about safer… but since we’ve seen how information shared about us by others can also be discovered by doxxers, it helps to increase your own safety as well! 

GOT TO ADMIT IT’S GETTING BETTER 

My goal in writing this series was to give a straightforward introduction and broadly-useful walkthrough of how to figure out what’s out there about you online. In the beginning of this series, I talked about how the level of risk for doxxing is not the same for everyone. You may want to go significantly further than we’ve covered in this guide if you are:

  • politically active 
  • in an important position 
  • the target of bullying/retaliation 
  • someone whose work requires an increased level of confidentiality like an investigative reporter 
  • a victim of identity theft

This can cover a wide range of additional steps like placing a freeze on your credit report, requesting a privacy removal from search engines, or even setting up dedicated secure devices/apps for communication online. The full scope of these additional protections is beyond what we can cover here, but I will again recommend the Self-Doxxing Guide from AccessNow and the Gender and Tech Safety Resource guide linked in the first post of this series as an excellent reference for where else you might want to check.  

Thank you for following along with me on this journey, and I hope that you found this guide and the resources shared have been helpful for you. Still have questions, or have you discovered any of the links/tools here are no longer available? Please let me know! Life comes at you fast on the web, and I want to make sure this guide continues to be relevant and helpful for a long time to come. You can drop me a line at zoe@duo.com, or find me on Twitter. Until then, happy trails and stay safe out there!  

If you can’t get enough security content and care deeply about making the web safer for everyone, we’d also love to hear from you. Please check out our open positions and how your passion can contribute to keeping people safe online. 


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CLEANING UP THE CLUTTER (Pt. 5 of “Why Don’t You Go Dox Yourself?”)

By Zoe Lindsey

Welcome back! Previously in our Go Dox Yourself series, we walked through reviewing what information is available about you online, prioritizing those accounts that are most important or still active, and then restricting how much we share through those accounts and who gets to see it. That’s two out of our three steps — maybe good enough for Meatloaf, but not for us! You’re in the home stretch now, and this is the most straightforward-if-slow portion of the process — so let’s dive right in.

SURVIVING THE WALKING DEAD (ACCOUNTS)

In the review step , along with the top accounts that you wrote out in your initial brain dump, we used some email search tricks and the free services NameCheckup.com and NameChk.com to dig up any unused, forgotten, or now obsolete accounts you might have previously registered under your email address or favorite username (or, as us ʼ80s kids used to say, your “handle.”)

dox
Example results on a username search from NameChk

We set those old accounts to the side to focus on your active and sensitive data first, but now it’s time to make Marie Kondo proud and clean out the junk drawers of our online life – if it doesn’t still serve you or spark joy, let’s kiss it goodbye!

In a perfect world, this would be as simple as logging in, going to your account settings and clicking a big ol’ “Cancel My Account” button. However, many sites opt to bury the cancelation settings behind a series of smokescreen menus, sometimes even including a half dozen unskippable “are you SURE you want to leave?” and “but we’ll give you a super good deal to stay!” surveys to click through first.

If you find yourself thwarted and your first search of “[Unwanted Service] cancel” doesn’t take you where you need to go, try checking out AccountKiller. This collaborative resource takes submissions of step-by-step deletion instructions and direct links to cancel for a tremendous number of sites, and even includes phone tree options and direct support numbers for canceling offline accounts as well.

The first pass of your delete list might well be longer than a CVS receipt, because these days the average person has 100 password-protected accounts to manage, but don’t worry! You don’t have to sprint to the finish line, and slow progress checking off a few accounts in short sessions over a few weeks will serve you better than a several-hour slog of trying to clear them all at once and burning out.

An important lesson in security is that operating at max capacity isn’t sustainable all the time, and planning for rest and overflow in our personal security planning is no different. Remember that the work you’re doing is cumulative, each small step is one more forward, and every account you clear now is one less that you’ll need to revisit later.

TAKING YOUR DATA OFF THE MARKET

You might notice that we’ve checked off most of the information from our initial brainstorm: emails, usernames, phone numbers, profile pictures… but so far, we haven’t done much with your location history: the cities you lived in and live now, the cities where you worked or went to school, and the city of your birth. Now that we’re going to see how much information on you is available through data brokers and public record sites, these details will be important to have handy.

For the unfamiliar, data brokers are companies which collect and bundle personal information for everything from ad customization to individual investigation. Brokers collect their data through a wide variety of methods, including:

  • Public record sites
  • Public social media content, and social media/demographic content collected through third party apps
  • Ad trackers, which collect data about your browsing activity across different sites (it is worth mentioning that this method is becoming less popular thanks to improvements by hardware and OS providers)
  • Location tracking, often collected by installed apps on a user’s smart device
  • In brick and mortar stores, retailers even use Bluetooth and WiFi trackers for more precise information on shopper’s habits and “hotspots” during a visit

These metrics and details are bundled and sold, either directly through lookup sites like we’ll review in just a moment, or in demographic bundles (for example, “Resilient Renters” or “Living on Loans: Young Urban Single Parents”). If you’ve ever walked through a car dealership window-shopping and suddenly found sponsored content for that car company in your feed, data brokers are the most likely reason.

For this step you should reference the previously-mentioned Personal Data Removal Workbook provided by Michael Bazzell through his company, IntelTechniques. Bazzell has maintained and updated this workbook for many years now, and it is by far the most comprehensive resource for keeping a handle on who is buying and selling your data.

One of the first things you’ll notice on opening the workbook is the sheer volume of businesses out there buying and selling your data: at time of writing, the current edition includes 220 separate brokers. But much like your initial account inventory likely included a select set of important accounts and a longer list of less-relevant ones, there are less than a dozen brokers who dominate most of the market and should be at the top of your list – and fortunately, they’re also at the top of the workbook! These sites are:

  • Acxiom: B2B (business-to-business) marketing service providing “customer intelligence” that can include personal info as well as demographic/interest information based on your online activity
  • BeenVerified: Search engine for public records, including email/phone/username lookup, vehicle information, and unclaimed property
  • Infotracer: Another public records search including even more information like political contributions, arrest records, and property records
  • Intelius: People-search tool utilized for background checks, private investigators, and public searches
  • Lexis Nexis: One of the oldest brokers, and more of a “big player” in the space working with law firms, government agencies, and large corporation for analytic and investigation needs
  • Radaris: Similar to BeenVerified and Intelius, covering public record searches of name, contact information, or property/location history
  • Spokeo: Branded as a “white pages service”, focused on name/address/email/phone-based searches
  • TruePeopleSearch: Phone, name, and email based searches
  • Whitepages: Another comprehensive search site covering many types of public records

Aside from covering most of the market for data and analytics intelligence, these primary sites often act as “feeders” for smaller providers that are either directly affiliated or collect information for their own databases from the largest providers. Which means that as you remove your data from these sites, you’ll not only check off another box on your list, but you may also reduce the number of hits you find for your information on smaller sites as you work your way down.

Congratulations: if you’ve been following along, you’ve just made it through your self-doxxing! Hopefully you’re feeling much better informed and aware of what tracks you’ve left online, and addressed who you do and do not want to have your… addresses. Join us soon for our wrap-up post where we’ll recap with takeaway lessons, as well as good habits and check-ins to keep you safe going forward.

Care about keeping people and their data safe online? Check out our open roles.


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Still Using Passwords? Get Started with Phishing-Resistant, Passwordless Authentication Now!

By Jackie Castelli

Going beyond the hype, passwordless authentication is now a reality. Cisco Duo’s passwordless authentication is now generally available across all Duo Editions.

“Cisco Duo simplifies the passwordless journey for organizations that want to implement phishing-resistant authentication and adopt a zero trust security strategy.”
—Jack Poller, Senior Analyst, ESG

We received tremendous participation and feedback during our public preview, and we are now excited to bring this capability to our customers and prospects.

“Over the last few years, we have increased our password complexities and required 2FA wherever possible.  With this approach, employees had more password lock outs, password fatigue, and forgetting their longer passwords due to password rotations.  With Duo Passwordless, we are excited to introduce this feature to our employees to keep our password complexities in place and leverage different Biometric options whether that is using their mobile device, Windows Hello, or a provided FIDO security key. 

The Duo Push for passwordless authentication feature is simple and easy and introduces a more pleasant experience overall.  Using Duo’s device insight and application policies, we are able to leverage and verify the security of the mobile devices before the device is allowed to be used.  To top it off, Duo is connected to our SIEM and our InfoSec team is able to review detailed logs and setup alerts to be able to keep everything secure.”
—Vice President of IT, Banking and Financial Services Customer

As with any new technology, getting to a completely passwordless state will be a journey for many organizations. We see customers typically starting their passwordless journey with web-based applications that support modern authentication. To that effect, Duo’s passwordless authentication is enabled through Duo Single Sign-On (SSO) for federated applications. Customers can choose to integrate their existing SAML Identity provider such as Microsoft (ADFS, Azure), Okta or Ping Identity; or choose to use Duo SSO (Available across all Duo editions).

“Password management is a challenging proposition for many enterprises, especially in light of BYOD and ever increasing sophistication of phishing schemes. Cisco aims to simplify the process with its Duo passwordless authentication that offers out-of-box integrations with popular single sign-on solutions.”
—Will Townsend, Vice President & Principal Analyst, Networking & Security, Moor Insights & Strategy

Duo’s Passwordless Architecture

Duo Passwordless Architecture

Duo offers a flexible choice of passwordless authentication options to meet the needs of businesses and their use cases. This includes:

  1. FIDO2-compliant, phishing-resistant authentication using
    • Platform authenticators – TouchID, FaceID, Windows Hello, Android biometrics
    • Roaming authenticators – security keys (e.g. Yubico, Feitian)
  2. Strong authentication using Duo Mobile authenticator application

No matter which authentication option you choose, it is secure and inherently multi-factor authentication. We are eliminating the need for the weak knowledge factor (something you know – passwords) which are shared during authentication and can be easily compromised. Instead, we are relying on stronger factors, which are the inherence factor (something you are – biometrics) and possession factor (something you have – a registered device). A user completes this authentication in a single gesture without having to remember a complex string of characters. This significantly improves the user experience and mitigates the risk of stolen credentials and man-in-the-middle (MiTM) attacks.

Phishing resistant passwordless authentication with FIDO2

Passwordless authentication using FIDO2

FIDO2 authentication is regarded as phishing-resistant authentication because it:

  1. Removes passwords or shared secrets from the login workflow. Attackers cannot intercept passwords or use stolen credentials available on the dark web.
  2. Creates a strong binding between the browser session and the device being used. Login is allowed only from the device authenticating to an application.
  3. Ensures that the credential (public/private key) exchange can only happen between the device and the registered service provider. This prevents login to fake or phishing websites.

Using Duo with FIDO2 authenticators enables organizations to enforce phishing-resistant MFA in their environment. It also complies with the Office of Management and Budget (OMB) guidance issued earlier this year in a memo titled “Moving the U.S. Government Towards Zero Trust Cybersecurity Principles”. The memo specifically requires agencies to use phishing-resistant authentication method.

We understand that getting the IT infrastructure ready to support FIDO2 can be expensive and is typically a long-term project for organizations. In addition, deploying and managing 3rd party security keys creates IT overhead that some organizations are not able to undertake immediately.

Alternatively, using Duo Push for passwordless authentication is an easy, cost effective to get started on a passwordless journey for many organizations, without compromising on security.

Strong passwordless authentication using Duo Mobile

We have incorporated security into the login workflow to bind the browser session and the device being used. So, organizations get the same benefits of eliminating use of stolen credentials and mitigation of phishing attacks. To learn more about passwordless authentication with Duo Push, check out our post: Available Now! Passwordless Authentication Is Just a Tap Away.

 

 

Beyond passwordless: Thinking about Zero Trust Access and continuous verification

passwordless authentication

In addition to going passwordless, many organizations are looking to implement zero trust access in their IT environment. This environment typically is a mix of modern and legacy applications, meaning passwordless cannot be universally adopted. At least not until all applications can support modern authentication.

Additionally, organizations need to support a broad range of use cases to allow access from both managed and unmanaged (personal or 3rd party contractor) devices. And IT security teams need visibility into these devices and the ability to enforce compliance to meet the organization’s security policies such as ensuring that the operating system (OS) and web browser versions are up to date. The importance of verifying device posture at the time of authentication is emphasized in the guidance provided by OMB’s zero trust memorandum – “authorization systems should work to incorporate at least one device-level signal alongside identity information about the authenticated user.”

Duo can help organizations adopt a zero trust security model by enforcing strong user authentication across the board either through passwordless authentication where applicable or thought password + MFA where necessary, while providing a consistent user experience. Further, with capabilities such as device trust and granular adaptive policies, and with our vision for Continuous Trusted Access, organizations get a trusted security partner they can rely on for implementing zero trust access in their environment.

To learn more, check out the eBook – Passwordless: The Future of Authentication, which outlines a 5-step path to get started. And watch the passwordless product demo in this on-demand webinar .

Many of our customers have already begun their passwordless journey.  If you are looking to get started as well, sign-up for a free trial and reach out to our amazing representatives.

 


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LOCKING THE BACK DOOR (Pt. 4 of “Why Don’t You Go Dox Yourself?”)

By Zoe Lindsey

With passwords and MFA out of the way, let’s next look at connected apps or services that are tied to our priority accounts. When you log into other sites on the web through Facebook, Google, or another social account, as well as when you install social media apps or games, you are sharing information about those accounts with those services. This may be as limited as the email address and username on file, or may include much more information like your friends list, contacts, likes/subscriptions, or more.

A well-known example of this data-harvesting method is the Cambridge Analytica story, where installing a social media app opened up access to much more information than users realized. (Note: as mentioned in the linked article, Facebook added protective measures to limit the amount of data available to app developers, but connected accounts can still present a liability if misused.)

LOCKING THE BACK DOOR(S)

With this in mind, look under the Security or Privacy section of each of your account’s settings, and review where you have either used this account to log into a third-party website or allowed access when installing an app. Here are some handy links to some of the most common services to check:

If you aren’t going to use the app again or don’t want to share any details, remove them. Once you’ve checked your accounts, repeat this process with all the apps installed on your phone.

Just like connecting a social account to a third-party game can share information like your contact info and friend’s list, installing an app on your mobile device can share information including your contacts, camera roll and more. Fortunately, mobile OSes have gotten much better at notifying users before installation on what information is shared, so you should be able to see which apps might be nosier than you’re comfortable with.

Finally — and this is really for the nerds and techies out there — check if you have any API (short for “application programming interface”) keys or browser extensions connected to your accounts. API keys are commonly used to let different apps or services “talk” between one another. They let you use services like Zapier or IFTTT to do things like have your Spotify favorites automatically saved to a Google Sheet, or check Weather Underground to send a daily email with the forecast.

Browser extensions let you customize a web browser and integrate services, like quickly clicking to save an article for review on a “read it later” service like Instapaper. Even if you trust the developer when installing these apps, they may pose a risk later on if they are recovered or taken over by an attacker. These “zombie extensions” rely on a broad install base from a legitimate service which can later be misused to gather information or launch attacks by a malicious developer.

A LINK TO YOUR PAST

We’ve made great progress already, and taken steps to help defend your accounts from prying eyes going forward – now it’s time to lock down your previous activities on social media. Rather than enumerate every option on every service, I’ll highlight some common tools and privacy settings you’ll want to check:

  • See yourself through a stranger’s eyes. You can quickly see what information in a social media profile is visible to someone outside your friends list by opening an incognito/private tab in your web browser and visiting your profile’s page. Some services have more granular tools that will allow you to view as a stranger or even as a specific profile.
  • Make your past more mysterious. Most social media services have an option to bulk change privacy settings on your previous content, typically listed as something like “Limit Past Posts” (as shown for Facebook below), “Protect Your Posts,” or “Make Private.” You can always re-share pinned content or your favorite posts with the world, but moving that review from an “opt-out” rather than “opt-in” process will give you a huge head start. While we’re in your post settings, change the default setting for your future posts to your social circles by default.

dox

  • Set clear boundaries. Where supported, taking the time to build sublists/groups for your friends list based on context (work, school, your *shudder* improv group),will make it easier to fine-tune the audience for your future posts. You can set boundaries on what your friends can share about you, including requiring your approval before allowing tags or whether your friend’s friends can search for your profile. And while you’re taking a look at that friends list, ask yourself…
  • Where do you know them from? You’ve just seen the difference between how much information a friend can see on your profile compared to a friend – which means you want to keep your friends close, and randos the heck out of your business! Don’t be shy about removing contacts you don’t recognize, or asking for context when receiving a new friend request that doesn’t ring a bell.
  • Don’t contact us, we’ll contact you. When you’re setting up a new profile, odds are you’ve seen a request to share access to your contacts or the option to search for someone by their phone number or email address. You may want to enable this after we dedicate a “public” email address (more on that in just a moment), otherwise you can disable these options as well.

Before moving on to email, I’ll add another plug for the NYT Social Media Security and Privacy Checklists if you, like me, would rather have a series of boxes to mark off while going through each step above.

YOU GOTTA KEEP ‘EM SEPARATED

Security experts know that you can’t erase the possibility of risk, and it can be counterproductive to build a plan to that expectation. What is realistic and achievable is identifying risk so you know what you’re up against, mitigating risk by following security best practices, and isolating risk where possible so that in the event of an incident, one failure doesn’t have a domino effect affecting other resources. If that seems a bit abstract, let’s take a look at a practical example.

Tech journalist Mat Honan was the unlucky victim of a targeted hack, which resulted in a near-complete lockout from his digital life requiring a Herculean effort to recover. Fortunately for us, Mat documented his experience in the Wired story, “How Apple and Amazon Security Flaws Led to My Epic Hacking,” which offers an excellent summary of exactly the type of domino effect I described. I encourage you to read the full article, but for a CliffsNotes version sufficient for our needs here:

  1. The attacker started their research using Honan’s Twitter account, @mat. From there, they found his personal website which included his personal Gmail address.
  2. By entering that email and clicking the “Forgot Your Password” recovery link, the attacker was able to see a partially obscured version of his Apple ID which was used as his secondary email: m****n@icloud.com. From here it was pretty easy to figure out the full Apple ID.
  3. Now the attacker focused on gaining access to that Apple ID with the knowledge that (at the time) Apple support would validate an account with the billing address and last four digits of the credit card on file. The address was harvested from a WHOIS lookup of his personal site, which searches public registration info available for websites.
  4. The last four digits of the credit card were gathered by exploiting a flaw in Amazon’s tech support, which involved using everything collected so far to add a new card and email to Mat’s account, then using these new “approved” details to reset his Amazon password. From there, it was easy to find the last four digits of the credit card used on previous orders, and a safe guess he likely used the same with Apple.
  5. With both address and digits in hand, the attacker then called Apple Support and used their collected info to gain access to Mat’s Apple ID through a password reset.
  6. Once they got access to this Apple ID, the domino effect really picked up speed. As the iCloud address was the reset email for Google, they were able to gain access there and then use the Google address to reset his Twitter account password. To slow down his attempts to regain access, for good measure they used the Find My Mac feature to remotely wipe and lock his Apple devices making it much harder to reach support.

Honan’s article goes into much more detail, including some of the changes made by the services exploited to prevent similar incidents in the future. The key takeaway is that having a couple of emails without strong authentication tied to all his most important accounts, including the recovery of these email accounts themselves, meant that the compromise of his Amazon account quickly snowballed into something much bigger.

We’re going to learn from that painful lesson, and do some segmentation on our email channels based on the priority and how public we want that account to be. (“Segmentation” is an industry term that can be mostly boiled down to “don’t put all your eggs in one basket”, and keep critical or vulnerable resources separate from each other.) I would suggest setting up a few different emails, listed here from least- to most-public:

  • Recovery Email: Only used for password resets when a backup address is allowed, and nowhere else.
  • High-Priority Email: This would include anything with payment, financial, health, or other sensitive information. This email is only used for these sensitive accounts, and I would encourage you to opt out of any sharing/advertisement consent options to minimize its footprint.
  • Social Email: Think of this as your “calling card” – when you want to be found by a personal contact. For instance, if you wanted the option for your friends to connect their contacts to an account to find friends, this is the address you’d use.
  • Low-Priority Email: This is for…everywhere else you have to provide an email address for one-time or trivial purposes. Want to sign up for a newsletter, receive coupons/sale notifications, or create an account to reply to someone’s comment on a news website? While you can always use “disposable” email services to create a single-use email account, many websites will block these temp account services from registration and you may someday need to re-access the email you used. For this reason, I recommend setting up a dedicated address. Some email services like Gmail even allow you to create task-specific versions of your email address using a “email+tag@gmail.com” format. This way, if that tagged email shows up in another message or on another site, you’ve got a good idea who shared your information!

For all of the above, of course, we’ll create strong passwords and set up 2FA. And speaking of 2FA, you can use the same split-channel approach we followed for email to set up a dedicated verification number (using a VOIP service or something like Google Voice) when sending a passcode by SMS is the only option supported. Keeping these recovery numbers separate from your main phone number reduces the risk of them being leaked, sold, or captured in an unrelated breach.

Good news: We’re almost done with doxxing ourselves! In the next section, we’ll sweep out those unused accounts to avoid leaving data-filled loose ends and take a look at how data brokers profit off of your personal information and what you can do to opt-out.

You’ve made it this far so maybe you’re passionate like we are about developing innovative ways to make security accessible. We’d love for you to join our mission.


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There’s no better time for zero trust

By Neville Letzerich

Security resilience requires strong, user-friendly defenses

The concept of zero trust is not a new one, and some may even argue that the term is overused. In reality, however, its criticality is growing with each passing day. Why? Because many of today’s attacks begin with the user. According to Verizon’s Data Breach Investigations Report, 82% of breaches involve the human element — whether it’s stolen credentials, phishing, misuse or error.

Additionally, today’s businesses are hyper-connected, meaning that — in addition to your employees — customers, partners and suppliers are all part of your ecosystem. Couple that with hybrid work, IoT, the move to the cloud, and more emboldened attackers, and organizational risk increases exponentially.

Adopting a zero trust model can dramatically reduce this risk by eliminating implicit trust. It has become so crucial, in fact, that several governments including the U.S., UK and Australia have released mandates and guidance for how organizations should deploy zero trust to improve national security.

However, because zero trust is more of a concept than a technology, and so many vendors use the term, organizations struggle with the best way to implement it. At Cisco, we believe you should take a holistic approach to zero trust, starting with what you have and adding on as you identify gaps in your defenses. And while layers of protection are necessary for powerful security, so is ease of use.

Strengthen security resilience with zero trust

Zero trust plays a major role in building security resilience, or the ability to withstand unpredictable threats or changes and emerge stronger. Through zero trust, the identity and security posture of users, devices and applications are continuously checked and verified to prevent network intrusions — and to also limit impact if an unauthorized entity does gain access.

Organizations with high zero trust maturity are twice as likely to achieve business resilience.
– Cisco’s Guide to Zero Trust Maturity

Eliminating trust, however, doesn’t really conjure up images of user-friendly technology. No matter how necessary they are for the business, employees are unlikely to embrace security measures that make their jobs more cumbersome and time-consuming. Instead, they want fast, consistent access to any application no matter where they are or which device they are using.

That’s why Cisco is taking a different approach to zero trust — one that removes friction for the user. For example, with Cisco Secure Access by Duo, organizations can provide those connecting to their network with several quick, easy authentication options. This way, they can put in place multi-factor authentication (MFA) that frustrates attackers, not users.

Enable seamless, secure access

Cisco Secure Access by Duo is a key pillar of zero trust security, providing industry-leading features for secure access, authentication and device monitoring. Duo is customizable, straightforward to use, and simple to set up. It enables the use of modern authentication methods including biometrics, passwordless and single sign-on (SSO) to help organizations advance zero trust without sacrificing user experience. Duo also provides the flexibility organizations need to enable secure remote access with or without a VPN connection.

During Cisco’s own roll-out of Duo to over 100,000 people, less than 1% of users contacted the help desk for assistance. On an annual basis, Duo is saving Cisco $3.4 million in employee productivity and $500,000 in IT help desk support costs. Furthermore, 86,000 potential compromises are averted by Duo each month.

Protect your hybrid work environment

La-Z-Boy, one of the world’s leading residential furniture producers, also wanted to defend its employees against cybersecurity breaches through MFA and zero trust. It needed a data security solution that worked agnostically, could grow with the company, and that was easy to roll out and implement.

“When COVID first hit and people were sent home to work remotely, we started seeing more hacking activity…” said Craig Vincent, director of IT infrastructure and operations at La-Z-Boy. “We were looking for opportunities to secure our environment with a second factor…. We knew that even post-pandemic we would need a hybrid solution.”

“It was very quick and easy to see where Duo fit into our environment quite well, and worked with any application or legacy app, while deploying quickly.” – Craig Vincent, Director of IT Infrastructure and Operations, La-Z-Boy

Today, Duo helps La-Z-Boy maintain a zero trust framework, stay compliant, and get clear visibility into what is connecting to its network and VPN. Zero trust helps La-Z-Boy secure its organization against threats such as phishing, stolen credentials and out-of-date devices that may be vulnerable to known exploits and malware.

Build a comprehensive zero trust framework

As mentioned, zero trust is a framework, not a single product or technology. For zero trust to be truly effective, it must do four things:

  1. Establish trust for users, devices and applications trying to access an environment
  2. Enforce trust-based access based on the principle of least privilege, only granting access to applications and data that users/devices explicitly need
  3. Continuously verify trust to detect any change in risk even after initial access is granted
  4. Respond to changes in trust by investigating and orchestrating response to potential incidents

Many technology companies may offer a single component of zero trust, or one aspect of protection, but Cisco’s robust networking and security expertise enables us to provide a holistic zero trust solution. Not only can we support all the steps above, but we can do so across your whole IT ecosystem.

Modern organizations are operating multi-environment ecosystems that include a mix of on-premises and cloud technologies from various vendors. Zero trust solutions should be able to protect across all this infrastructure, no matter which providers are in use. Protections should also extend from the network and cloud to users, devices, applications and data. With Cisco’s extensive security portfolio, operating on multiple clouds and platforms, zero trust controls can be embedded at every layer.

Map your path to zero trust

Depending on where you are in your security journey, embedding zero trust at every layer of your infrastructure may sound like a lofty endeavor. That’s why we meet customers where they are on their path to zero trust. Whether your first priority is to meet regulatory requirements, secure hybrid work, protect the cloud, or something else, we have the expertise to help you get started. We provide clear guidance and technologies for zero trust security mapped to established frameworks from organizations like CISA and NIST.

Much of our Cisco Secure portfolio can be used to build a successful zero trust framework, but some examples of what we offer include:

  • Frictionless, secure access for users, devices and applications through Cisco Duo
  • Flexible cloud security through Cisco Umbrella
  • Protected network connections and segmentation with the Cisco Identity Services Engine (ISE)
  • Application visibility and micro-segmentation via Cisco Secure Workload
  • Expert guidance from the Cisco Zero Trust Strategy Service

All of our technologies and services are backed by the unparalleled intelligence of Cisco Talos — so you always have up-to-date protection as you build your zero trust architecture. Additionally, our open, integrated security platform — Cisco SecureX — makes it simple to expand and scale your security controls, knowing they will work with your other technologies for more unified defenses.

Enhance security with an integrated platform

As Italy’s leading insurance company, Sara Assicurazioni requires complete visibility into its extended network, including a multi-cloud architecture and hybrid workforce. The company has adopted a comprehensive zero trust strategy through Cisco Secure.

“Our decentralized users, endpoints, and cloud-based servers and workloads contribute to a large attack surface,” says Paolo Perrucci, director of information and communications technology architectures and operations at Sara Assicurazioni. “With Cisco, we have the right level of visibility on this surface.”

“The main reason we chose Cisco is that only Cisco can offer a global security solution rather than covering one specific point…. Thanks to Cisco Secure, I’m quite confident that our security posture is now many times better because we are leveraging more scalable, state-of-the-art security solutions.” – Luigi Vassallo, COO & CTO, Sara Assicurazioni

Expand your zero trust strategy

To learn more, explore our zero trust page and sign up for one of our free zero trust workshops.

Watch video: How Cisco implemented zero trust in just five months 


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RESTRICT: LOCKING THE FRONT DOOR (Pt. 3 of “Why Don’t You Go Dox Yourself?”)

By Zoe Lindsey

In the first step of our doxxing research, we collected a list of our online footprint, digging out the most important accounts that you want to protect and obsolete or forgotten accounts you no longer use. Because the most recent and relevant data is likely to live in the accounts you use regularly, our next step will be to review the full scope of what’s visible from these accounts and to set more intentional boundaries on what is shared. 

It’s important to note here that the goal isn’t to eliminate every trace of yourself from the internet and never go online again. That’s not realistic for the vast majority of people in our connected world (and I don’t know about you, but even if it was I wouldn’t want to!) And whether it’s planning for an individual or a giant organization, security built to an impossible standard is destined to fail. Instead, we are shifting you from default to intentional sharing, and improving visibility and control over what you do want to share. 

LOCKING THE FRONT DOOR 

Before making changes to the settings and permissions for each of these accounts, we’re going to make sure that access to the account itself is secure. You can start with your email accounts (especially any that you use as a recovery email for forgotten passwords, or use for financial, medical, or other sensitive communications). This shouldn’t take very long for each site, and involves a few straightforward steps: 

  • Set a long, unique password for each account. Weak or reused passwords are most vulnerable to attack, and as you most likely discovered during your HaveIBeenPwned search, the odds are better than not that you found your username or email in at least one previous breach. 

The best way to prevent a breached password from exposing another account to attack is to use a unique password for for every website you visit. And while you may have heard previous advice on strong passwords (along the lines of “eight or more characters, with a mix of upper/lower case letters, numbers, and special characters”), more recent standards emphasize the importance of longer passwords. For a great explanation of why longer passwords work better than shorter, multi-character type passwords, check out this excellent XKCD strip: 

dox

A password manager will make this process much easier, as most have the ability to generate unique passwords and allow you to tailor their length and complexity.  While we’re on the topic of what makes a good password, make sure that the password to access your password manager is both long and memorable.

You don’t want to save or auto-fill that password because it acts as the “keys to the kingdom” for everything else, so I recommend following a process like the one outlined in the comic above, or another mnemonic device, to help you remember that password. Once you’ve reset the password, check for a “log out of active devices” option to make sure the new password is used.

  • Set up strong authentication using multi-factor authentication wherever it is supported. Whether short or long, a password on its own is still vulnerable to capture or compromise. One way experts have improved login security is through the use of multi-factor authentication. Multi-factor authentication is often shortened to MFA and can also be referred to as two-step authentication or 2FA.

MFA uses two or more “factors” verifying something you know, something you have, or something you are. A password is an example of “something you know”, and here are a few of the most common methods used for an additional layer of security:

  • Email/SMS passcodes: This has become a common method for verifying logins to secure services like bank accounts and health portals. You enter your username and password and are prompted to enter a short code that is sent to your email or cell number associated with the account. It’s a popular method because it requires no additional setup. However, it suffers from the same weaknesses email accounts and phone numbers do on their own: If you set up 2FA for a social media service using email passcodes on an email using only a password for access, you’re effectively back to the security of a password alone. This is better than nothing, but if one of the other factors is supported you should likely opt for it instead.
  • Hardware/software passcode generators: This method uses either a physical device like a keyfob or USB dongle or an installed soft token generator app on a smart device to generate a short code like those sent to SMS or email without relying on those channels. You may use an app tied to the service (like the Steam Authenticator on the iOS/Android Steam app) or scan a QR code to store the new account in a third-party authenticator app like Google Authenticator or Duo Mobile. This still isn’t ideal, because you’re typing in your passcode on the same device where you entered your password – meaning if someone is able to intercept or trick you into revealing your password, they may very well be able to do the same with the passcode.

dox

  • On-device prompt: Rather than using a trusted email or phone number to verify it’s you, this method uses a trusted device (something you have) to confirm your login. If you’ve tried logging into a Gmail account and been prompted to approve your login through another already-approved device, you’re completing an on-device prompt. Another type of on-device prompt would be login approvals sent through push notifications to an authenticator app like Duo Mobile, which will provide you with other details about the login to your account. Because you approve this prompt on a separate device (your phone) than the device used to log in (your computer), this is more resistant to being intercepted or captured than a passcode generator.

  • Biometric authentication: If you buy an app on the Google Play Store or iOS App Store, you may be prompted to confirm your purchase with a fingerprint sensor or facial recognition instead of entering a password. The shift to unlocking our mobile devices through biometric methods (unique physical measurements or “something you are”) has opened up a more convenient strong authentication. This same method can be used as a prompt on its own, or as a requirement to approve an on-device prompt.

If you want to know more about the different ways you can log in with strong authentication and how they vary in effectiveness, check out the Google Security Team blog post “Understanding the Root Cause of Account Takeover.”

PASSWORD QUESTIONS: WHERE DID YOUR FIRST PET GO TO HIGH SCHOOL?

Before we move on from passwords and 2FA, I want to highlight a second step to log in that doesn’t meet the standard of strong authentication: password questions. These are usually either a secondary prompt after entering username and password, or used to verify your identity before sending a password reset link. The problem is that many of the most commonly-used questions rely on semi-public information and, like passcodes, are entered on the same device used to log in.

Another common practice is leveraging common social media quizzes/questionnaires that people post on their social media account. If you’ve seen your friends post their “stage name” by taking the name of their first pet and the street they grew up on, you may notice that’s a combination of two pretty common password questions! While not a very targeted or precise method of attack, the casual sharing of these surveys can have consequences beyond their momentary diversion.

One of the first widely-publicized doxxings happened when Paris Hilton’s contact list, notes, and photos were accessed by resetting her password using the password question, “what is your favorite pet’s name?”. Because Hilton had previously discussed her beloved chihuahua, Tinkerbell, the attacker was able to use this information to access the account.

Sometimes, though, you’ll be required to use these password questions, and in those cases I’ve got a simple rule to keep you safe: lie! That’s right, you won’t be punished if you fib when entering the answers to your password questions so that the answers can’t be researched, and most password managers also include a secure note field that will let you save your questions and answers in case you need to recall them later.


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COLLECTING OUR BREADCRUMBS (Pt. 2 of “Why Don’t You Go Dox Yourself?”)

By Zoe Lindsey

Sharing is caring… but on the internet, sharing can also be tricky! When we post something, we have to look at the forest and not just the trees. Doxxers usually start with one or two pieces of relatively innocent or public information, but by connecting the dots between those pieces they can build a frighteningly detailed picture of an individual. 

Seemingly innocuous details can be pieced together into a much more personal profile when collected and leveraged to learn more. As one example, your wish list/wedding registry makes it easy for friends and family to get you gifts that you actually want, but could also be used to find out products/services you’re interested in as pretext (setting the scene) of a conversation or phishing email trying to gather more. You may have Google Alerts set up for your name (a great idea!), but this may not flag text in scanned documents such as school yearbooks, newspapers and other digitized paper records available online.  

If the above sounds scary – don’t panic! Your first step in this auto-dox is going to be brainstorming as much personally identifying information (PII) shared online as possible. I suggest doing this either in a secure note or longhand. The goal is to write down all of the accounts/addresses/phone numbers that come to mind, as these are some of the top things that attackers will try to gather in their search. Start your list here: 

  • Your name: This can be your real name, as well as any other names you go by in public like a writing pseudonym, nickname, or stage name. 
  • Your phone number(s): Many social media networks let you look up friends through your contact book or by their phone number, and many other legitimate websites  will use simple verification of your phone number as a way to prove your identity. An attacker can take advantage of both of these things. Don’t forget work numbers or old phone numbers! 
  • Your email address(es): This is the other main way to look up contacts on social media, and for most people it’s also the strongest common link between accounts. If you use a school or work email, there’s also a good chance it also contains part or all of your real name (like “first.lastname@school.edu”). 
  • Your social media: We share a ton on social media, and even if you’re careful about not sharing your real name or location, other information like where you go to school/work, what groups you’re a member of, who your friends are, and what you’re interested in can all help paint a picture of who you are. 
  • Your location: Previous and current home addresses are often used to verify identity even though many can be found online, so we’re going to use some free “data scraping” tools in our research to see what information is accessible. These sites collect public information like birth, death, and marriage records and make them searchable. There’s a good chance that there’s more than one person with your name unless it’s very unique, so these sites will usually let you add more information like a city, state or ZIP code to narrow down results. 
  • Your selfies and avatars: Sometimes getting access to private photos (especially sexytime pics) is the end goal of doxxing, but it can also be one of the ways to link different accounts. For example: Do you have your Facebook photos linked to your Tinder profile? Someone could use a reverse image search or site like TinEye.com to see where else you’ve shared the same pic. Newer sites like pimeyes.com even provide “fuzzy” search tools, where one photo of a person’s face can be used as a search for other, DIFFERENT photos of that person.  

DEEPER DIVE: EMAIL ADDRESSES AND USER ACCOUNTS 

Email addresses are an especially juicy target for someone trying to locate you, because most people only use one personal and maaaybe a second school or work email account. Those accounts are tied to all our other online identities and often double as our username for logging in.  

  • If you already use a password manager, you’re ahead of the game! Review the current accounts and credentials that you’ve already added. Depending on the tool you use, this may also notify you of reused or breached passwords that have appeared in previous hacks. And, if you’re not using a password manager, now would be an excellent time to check some of the available options and set one up! This way you can add your collected credentials and update weak or reused passwords as you go. 
  • Speaking of breached passwords, HaveIBeenPwned lets you search an email or phone number to see if it appears in their breached data database. And don’t be surprised if one (or several) of your accounts show up here – with more than 11 BILLION accounts currently collected, the odds are likely you’ll find something. Note it for now and update the password and enable strong authentication (more on this later). 
  • You can enter a username or email address on NameChk.com, and it will quickly search a bunch of different services and show you where that username has been registered. 
  • You can search your email inbox for common new account subject lines to find them manually. Try searching combinations of keywords: “confirm”, “activate”, “verify”, “subscription”, “account”, etc. (And if you’ve never checked out Google’s search operators, you can get even more specific about what to include or exclude. 
  • Check what information is publicly visible on these collected sites. Do you have a wishlist on Amazon? An “anonymous” Reddit account with the same username as your Pinterest? An abandoned MySpace or Tumblr with outdated privacy settings? See if you can disable or restrict public viewing — some sites like Facebook make it easy to change privacy on old posts. 
  • Facebook, LinkedIn and other social networks often have a “View As” option that lets you see your profile as a stranger, a friend of a friend, or a direct friend. Look at each of these views and consider if you want that information public and searchable. Sometimes these settings can be sneaky! On one review after I set all my pictures on Facebook to private, I tested visiting my page as a stranger and realized that my “featured” pics had been set to public without my noticing.

When you finish this process, you will likely have dozens or even hundreds of “breadcrumbs” between your account list and search results. Read through your list again, and we’re going to sort it into three categories: 

  • Critical: This is for accounts with the most private or potentially damaging information in them – services like your online patient portal for the doctor with your medical information, or financial accounts that may include your banking information or social security number. As these represent the greatest risk if compromised, they’re at the top of the list to fix. 
  • Wanted: This is for everything else that you want to keep but isn’t nearly as sensitive as the first category. News site logins, loyalty club websites and special interest forums may all be accounts you want to maintain, so they’ll also be in the queue behind our top priorities. 
  • Unwanted: As mentioned previously, you’ll likely unearth some forgotten or abandoned accounts that you no longer need. If you never need to log into that account again, take the time to cancel or delete it. If your data is no longer stored by a service it becomes much more difficult for an attacker to find it! You may also discover a surprising amount of your information is available through people search services and data brokers that you don’t want shared, and we’ll start working on next.

Great job! You’ve already got a much better idea of what people can learn about you than most folks ever do, and are well on your way to cleaning up your online footprint. In our next step, we’ll start locking down everything that you want to keep! 

P.S. If you’re enjoying this process and value keeping people safe online, please check out our open roles at Cisco Secure 


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Why Don’t You Go Dox Yourself?

By Zoe Lindsey

Whether or not you’ve heard the term “doxxing” before, you’re probably familiar with the problem it names: collecting personal information about someone online to track down and reveal their real-life identity. The motivations for doxxing are many, and mostly malicious: for some doxxers, the goal in tracking someone is identity theft. For others, it’s part of a pattern of stalking or online harassment to intimidate, silence or punish their victim –  and overwhelmingly, victims are youth and young adults, women, and LGBTQ+ people. The truth is, most of us have information online that we don’t realize can put us at risk, and that’s why I’ve written this series: to inform readers about how doxxing happens, and how you can protect yourself from this very real and growing problem by doxxing yourself.

THAT SOUNDS HORRIBLE! SO WHY “DOX MYSELF”?

In computer security, we talk about the idea of a “security mindset”: understanding how someone with bad intentions would cause harm, and being able to think like they would to find weak spots. In this series, you will learn by doing. By understanding the tools and methods used by those with ill intent, you’ll be better prepared to keep yourself safe and your information secure.

Your mission, should you choose to accept it, is to follow along and find out everything the internet knows about… you!

HOW DO I “DOX MYSELF”?

This series will provide simple steps for you to follow as you begin your investigation. Along the way, as you get familiar with the tools and tactics of internet sleuths, you’ll get a better idea of your current internet footprint as well as know what tracks you leave in the future. Our process will be split into three main sections:

  • REVIEW: Before you can decide what to do with personal data online, you first have to take inventory of what’s out there. We’ll start analog with a brainstorm of your basic personal information and the usernames/emails you use most, and then leverage some free tools to build a more comprehensive list of lesser-used accounts you might have abandoned or forgotten.
  • RESTRICT: Next, you’ll tackle the shortlist of accounts and services you use actively or rely on. Because this is where you likely store the most sensitive information and log the most activity, you’ll want to secure these first. We’ll then look at some password best practices, add strong authentication, and review permissions on social media posts.
  • REMOVE: Odds are, in the process of review, you’ll find information or accounts you no longer want to share, or never intended to share in the first place. So let’s clear the clutter and delete these accounts you no longer need. In this step, we’ll also take a look at what data brokers are and how you can start the process of opting out of their databases.

Information is power. And in the case of doxxing, most people don’t realize how much of their power they’re giving up! My goal in this series is to demystify the methods used for doxxing, so in the spirit of “showing my work,” here are some of the best resources and collected checklists I referenced when planning these exercises, along with how to best use each:

Reference Resources

  • NYT Social Media Security and Privacy Checklists: Journalists depend on good digital privacy not only for their own safety, but for their sources as well. This is a great resource for reviewing your presence on the most common social media platforms, as well as some best practices for keeping those accounts safe.
  • Self-Doxxing Guide: Access Now is an advocacy group for digital human rights, including the right to privacy. They provide a broader guide beyond social media, covering some of the search and reverse image search engines that we’ll look at in this series.
  • Intel Techniques: Personal Data Removal Guide: When it comes to locking down your private data, there’s few better qualified than Michael Bazzell. He literally wrote the book on both open-source intelligence (sometimes abbreviated as OPSEC, this is an industry term for personal information collected through publicly-accessible resources) AND the book on defending against these tactics. This workbook, which he provides as a free resource through his site, will give you a step-by-step checklist of the major brokers we’ll discuss as well as lesser-known providers.
  • Gender and Tech Safety Resource: Seven out of ten LGBTQ+ people have experienced online harassment, and half have experienced severe harassment including doxxing. This detailed guide covers previously-mentioned tools, as well as secure browsers, virtual machines, and much more in-depth security hygiene than we’ll have time to review in this series.

If this looks like a whole lot of homework… don’t worry! We’ll cover most of the core tools and tips mentioned in these resources through the course of this series, and we’ll revisit these links at the end of the series when you’ve gotten more context on what they cover. In the next article, we’ll take on the review step of our process, getting a holistic inventory of what personal information is currently available online so you can prioritize the most important fixes. See you soon!


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Hackers Using Fake CircleCI Notifications to Hack GitHub Accounts

By Ravie Lakshmanan
GitHub has put out an advisory detailing what may be an ongoing phishing campaign targeting its users to steal credentials and two-factor authentication (2FA) codes by impersonating the CircleCI DevOps platform. The Microsoft-owned code hosting service said it learned of the attack on September 16, 2022, adding the campaign impacted "many victim organizations." The fraudulent messages claim to

PyPI Repository Makes 2FA Security Mandatory for Critical Python Projects

By Ravie Lakshmanan
The maintainers of the official third-party software repository for Python have begun imposing a new two-factor authentication (2FA) condition for projects deemed "critical." "We've begun rolling out a 2FA requirement: soon, maintainers of critical projects must have 2FA enabled to publish, update, or modify them," Python Package Index (PyPI) said in a tweet last week. "Any maintainer of a

The Future of Mobile in a Post-COVID World & How to Stay Secure

By Vishnu Varadaraj

The COVID-19 pandemic forced many of us to quickly adjust to the new normal — case and point,  admitted that they switched to digital activities like online banking, social networking, and online shopping in 2020 out of convenience. Research now shows that consumers’ reliance on this technology is here to stay. PwC found that 44% of global consumers now shop more using their smartphones compared to when COVID-19 began. While having the world at your fingertips is convenient, how does this digital lifestyle change expose users to cyber threats, especially attacks on mobile devices?  

It’s no secret that cybercriminals tend to manipulate their attacks based on the current trends set by technology users. As you reflect on how increased connectivity affected your everyday life, it’s important to ask yourself what could be lurking in the shadows while using your mobile devices. With more of us relying on our devices there’s plenty of opportunities for hackers. This begs the question, what does mobile security look like in a post-pandemic world?  

Mobile Security Challenges in the New Normal  

In addition to the increased adoption of digital devices, we had to figure out how to live our best lives online – from working from home to distance learning to digitally connecting with loved ones.  And according to McAfee’s 2021 Consumer Security Mindset Report, these online activities will remain a key part of consumers’ post-pandemic routines. But more time spent online interacting with various apps and services simultaneously increases your chance of exposure to cybersecurity risks and threats. Unsurprisingly, cybercriminals were quick to take advantage of this increase in connectivity. McAfee Labs saw an average of 375 new threats per minute and a surge of cybercriminals exploiting the pandemic through COVID-19 themed phishing campaigns, malicious apps, malware, and more. New mobile malware also increased by 71%, with total malware growing nearly 12% from July 2019 to July 2020. As consumers continue to rely on their mobile devices to complete various tasks, they will also need to adapt their security habits to accommodate for more time spent online.  

The Future of Mobile Security: Tips for Staying Secure 

Here at McAfee, we recognize that the way you and your family live your digital lives has changed. We want to help empower you to protect your online security in your hyper-connected lifestyle. To help provide greater peace of mind while using your mobile devices, follow these tips to help safeguard your security.  

1. Protect your mobile devices with a password, PIN, or facial recognition.  

When setting up a new device or online account, always change the default credentials to a password or passphrase that is strong and unique. Using different passwords or passphrases for each of your online accounts helps protect the majority of your data if one of your accounts becomes vulnerable. If you are worried about forgetting your passwords, subscribe to a password management tool that will remember them for you.  

Remember to physically lock your mobile devices with a security code or using facial recognition as well. This prevents a criminal from unlocking your device and uncovering your personally identifiable information in the event that your phone or laptop is stolen.  

2. Use multi-factor authentication.  

Multi-factor authentication provides an extra layer of security, as it requires multiple forms of verification like texting or emailing a secure code to verify your identity. Most popular online sites like Gmail, Dropbox, LinkedIn, Facebook, etc. offer multi-factor authentication, and it takes just a few minutes to set it up. This reduces the risk of successful impersonation by hackers who may have uncovered your credentials.  

3. Connect to a VPN.  

Hackers tend to lurk in the shadows on public Wi-Fi networks to catch unsuspecting users looking for free internet access on their mobile devices. If you have to conduct transactions on a public Wi-Fi network, use a virtual private network (VPN) like McAfee® Safe Connect to help keep you safe while you’re online.  

4. Be wary of SMiShing scams.  

Be skeptical of text messages claiming to be from companies with peculiar asks or information that seems too good to be true. Instead of clicking on a link within the text, it’s best to go straight to the organization’s website to check your account status or contact customer service.  

Some cybercriminals send texts from internet services to hide their identities. Combat this by using the feature on your mobile device that blocks texts sent from the internet or unknown users. For example, you can disable all potential spam messages from the Messages app on an Android device by navigating to Settings, clicking on “Spam protection,” and turning on the “Enable spam protection” switch. Learn more about how you can block robotexts and spam messages on your device. 

5. Use a mobile security solution.  

Prepare your mobile devices for any threat coming their way. To do just that, cover these devices with an extra layer of protection via a mobile security solution, such as McAfee Mobile Security.  

COVID-19 changed our relationships with our digital devices, but that does not mean we have to compromise our online security for convenience. Incorporating these tips into your everyday life can help ward off mobile cyber threats and stay a step ahead of hackers.  

The post The Future of Mobile in a Post-COVID World & How to Stay Secure appeared first on McAfee Blogs.

World Password Day: Make Passwords the Strongest Link in Your Online Security

By Baker Nanduru
World Password Day

World Password Day isn’t the most popular day on the calendar, but it’s an important reminder that good password hygiene is essential to staying safe online. This World Password Day, we’d like to talk about improving your password hygiene, how you can help your friends and family improve theirs, and what the future of authentication holds.

Hacking attempts have escalated throughout 2020

The SolarWinds hack in 2020 is one of the most devastating hacks in the history of the internet. Close to 20,000 company’s systems were compromised, losing billions of pieces of data in the process. If you’re one of the 37% of Americans that go long periods of time without updating passwords*, large-scale attacks like SolarWinds can be devastating. By stealing so many login credentials simultaneously, attackers can potentially access exponentially more accounts by reusing leaked credentials on different sites. Unfortunately this is not an isolated event, data breaches from websites and services we frequently use continue to happen through 2021 as well.

According to a recent survey we conducted, 34% of Americans have reused the same, or similar, password more than once. By using the same password for multiple accounts, attackers only need to find one password, creating a domino effect that makes it easier to access more accounts. If that password is weak, it becomes even easier to tip over that first domino.

Current ways to protect your accounts

Our guidance is to create strong, hard-to-guess passwords to protect your accounts. We recommend creating a unique password for every online account, using more than 16 characters, with upper and lower case letters, some numbers, and special symbols, to make a stronger than average password. How are you supposed to remember all of those strong passwords, though?

Well, password managers, especially those included in comprehensive security suites like McAfee® Total Protection, do much of the heavy lifting for you. For instance, McAfee’s integrated password manager not only helps you create stronger passwords and store them, but will also autofill your credentials and log you into websites as well. These convenient features extend beyond just your computer and can be used on other devices like your phone and tablet. Best of all, password managers that are an integrated part of a security suite can be monitored, so you’ll be alerted if your passwords get exposed in a data breach.

You’ve already taken a step towards improving your password hygiene by reading this blog post. But the next step is, have an honest look at your passwords. Do you write them down, use the same for many accounts, or use weak ones? Then it may be time for a change to better protect your accounts and the personal info in those accounts.

If you’re like a certain member of my family—that will remain nameless, Mom—who kept their passwords written down in a notepad, making the change to a password manager (McAfee’s, naturally) was a life-changing moment. Not only did it help her see just how often she was using the same login credentials, she now has an easy way to store, auto-fill, and even generate strong passwords across all her accounts and devices. An intended bonus was that she also realized how many accounts she was no longer using!

Strong passwords are only the start

Now that you know more about what makes a strong password and how to protect them, let’s talk about why strong passwords are just the start of keeping your accounts safe. You’re probably already using Two-Factor Authentication for apps and services, but you may not have heard the term before. Two-Factor Authentication, or 2FA, is the second layer of protection to authenticate or prove you are the owner of this account. If you’ve received a text message or an email to confirm a new account signup, that’s a type of 2FA.

Text messages and email aren’t the only types of 2FA. There are USB keysapps, and even systems built-in to your phone, like facial recognition to open phone apps, for example. Some popular 2FA options are USB keys and Google Authenticator.

The great thing about 2FA is that it helps make your strong passwords even more effective by stopping an attacker from using stolen credentials. If you fell victim to a phishing attack that looked like your bank’s website, the attacker would have your email and password combination. Without 2FA, they could log into your account and pretend they’re you. With 2FA in place, it becomes much harder for an attacker to access your account because they’re missing that last important piece of information.

The future of passwords

Humans are almost always the weakest link when it comes to securing information. But by committing ourselves to better password practices, with help from the latest technology, we can make sure passwords are a strong link in our security chain; one that will only get stronger in the future.

For instance, using a device like a key-fob, new passwordless systems can authenticate a user without entering their login details. Not only does this make logging into your accounts lightning fast, you also never have to remember a complicated password again.

Biometric locks, like FaceID, are another example of passwordless entry. Using your face, or a fingerprint to authenticate yourself makes it much harder for attackers to break into your accounts.

Happy World Password Day

We hope this Password Day post has helped answer some questions about password hygiene and how to take better care of your online accounts. Online security changes from day to day, so staying aware of new technologies and building safe new habits is essential. Perhaps one day this day will no longer need to exist on our calendars, as we look to a future where we might not need passwords at all. While we collectively make strikes towards this future, let’s celebrate this day while it lasts.

 Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post World Password Day: Make Passwords the Strongest Link in Your Online Security appeared first on McAfee Blogs.

Tax Scams – Everything you need to know to keep your money and data safe

By Trend Micro

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

The post Tax Scams – Everything you need to know to keep your money and data safe appeared first on .

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