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John Clifton Davies, a convicted fraudster estimated to have bilked dozens of technology startups out of more than $30 million through phony investment schemes, has a brand new pair of scam companies that are busy dashing startup dreams: A fake investment firm called Equity-Invest[.]ch, and Diligere[.]co.uk, a scam due diligence company that Equity-Invest insists all investment partners use.
A native of the United Kingdom, Mr. Davies absconded from justice before being convicted on multiple counts of fraud in 2015. Prior to his conviction, Davies served 16 months in jail before being cleared on suspicion of murdering his third wife on their honeymoon in India.
The scam artist John Bernard (left) in a recent Zoom call, and a photo of John Clifton Davies from 2015.
John Clifton Davies was convicted in 2015 of swindling businesses throughout the U.K. that were struggling financially and seeking to restructure their debt. For roughly six years, Davies ran a series of firms that pretended to offer insolvency services. Instead, he simply siphoned what little remaining money these companies had, spending the stolen funds on lavish cars, home furnishings, vacations and luxury watches.
In a three-part series published in 2020, KrebsOnSecurity exposed how Davies — wanted by authorities in the U.K. — had fled the country, taken on the surname Bernard, remarried, and moved to his new (and fourth) wife’s hometown in Ukraine.
After eluding justice in the U.K., Davies reinvented himself as The Private Office of John Bernard, pretending to be a billionaire Swiss investor who made his fortunes in the dot-com boom 20 years ago and who was seeking private equity investment opportunities.
In case after case, Bernard would promise to invest millions in hi-tech startups, only to insist that companies pay tens of thousands of dollars worth of due diligence fees up front. However, the due diligence company he insisted on using — another Swiss firm called The Inside Knowledge — also was secretly owned by Bernard, who would invariably pull out of the deal after receiving the due diligence money.
Bernard found a constant stream of new marks by offering extraordinarily generous finders fees to investment brokers who could introduce him to companies seeking an infusion of cash. Inside Knowledge and The Private Office both closed up shop not long after being exposed here in 2020.
In April 2023, KrebsOnSecurity wrote about Codes2You, a recent Davies venture which purports to be a “full cycle software development company” based in the U.K. The company’s website no longer lists any of Davies’ known associates, but the site does still reference software and cloud services tied to those associates — including MySolve, a “multi-feature platform for insolvency practitioners.”
Earlier this month, KrebsOnSecurity heard from an investment broker who found out his client had paid more than $50,000 in due diligence fees related to a supposed multi-million dollar investment offer from a Swiss concern called Equity-Invest[.]ch.
The investment broker, who spoke on condition that neither he nor his client be named, said Equity-Invest began getting cold feet after his client plunked down the due diligence fees.
“Things started to go sideways when the investor purportedly booked a trip to the US to meet the team but canceled last minute because ‘his pregnant wife got in a car accident,'” the broker explained. “After that, he was radio silent until the contract expired.”
The broker said he grew suspicious when he learned that the Equity-Invest domain name was less than six months old. The broker’s suspicions were confirmed after he discovered the due diligence company that Equity-Invest insisted on using — Diligere[.]co.uk — included an email address on its homepage for another entity called Ardelis Solutions.
A corporate entity in the UK called Ardelis Solutions was key to showing the connection to Davies’ former scam investment and due diligence firms in the Codes2You investigation published earlier this year.
Although Diligere’s website claims the due diligence firm has “13 years of experiance” [sic], its domain name was only registered in April 2023. What’s more, virtually all of the vapid corporate-speak published on Diligere’s homepage is identical to text on the now-defunct InsideKnowledge[.]ch — the fake due diligence firm secretly owned for many years by The Private Office of John Bernard (John Clifton Davies).
A snippet of text from the now-defunct website of the fake Swiss investor John Bernard, in real life John Clifton Davies.
“Our steadfast conviction and energy for results is what makes us stand out,” both sites state. “We care for our clients’ and their businesses, we share their ambitions and align our goals to complement their objectives. Our clients know we’re in this together. We work in close partnership with our clients to deliver palpable results regardless of geography, complexity or controversy.”
The copy on Diligere’s homepage is identical to that once on Insideknowledge[.]com, a phony due diligence company run by John Clifton Davies.
John Clifton Davies, a 60-year-old con man from the United Kingdom who fled the country in 2015 before being sentenced to 12 years in prison for fraud, has enjoyed a successful life abroad swindling technology startups by pretending to be a billionaire investor. Davies’ newest invention appears to be “CodesToYou,” which purports to be a “full cycle software development company” based in the U.K.
The scam artist John Bernard a.k.a. Alan John Mykailov (left) in a recent Zoom call, and a mugshot of John Clifton Davies from nearly a decade earlier.
Several articles here have delved into the history of John Bernard, the pseudonym used by a fake billionaire technology investor who tricked dozens of startups into giving him tens of millions of dollars.
John Bernard’s real name is John Clifton Davies, a convicted fraudster from the United Kingdom who is currently a fugitive from justice. For several years until reinventing himself again quite recently, Bernard pretended to be a billionaire Swiss investor who made his fortunes in the dot-com boom 20 years ago.
“The Private Office of John Bernard” let it be known to investment brokers that he had tens of millions of dollars to invest in tech startups, and he attracted a stream of new victims by offering extraordinarily generous finder’s fees to brokers who helped him secure new clients. But those brokers would eventually get stiffed because Bernard’s company would never consummate a deal.
John Bernard’s former website, where he pretended to be a billionaire tech investor.
Bernard would promise to invest millions in tech startups, and then insist that companies pay tens of thousands of dollars worth of due diligence fees up front. However, the due diligence company he insisted on using — another Swiss firm called The Inside Knowledge GmbH — also was secretly owned by Bernard, who would invariably pull out of the deal after receiving the due diligence money.
A variety of clues suggest Davies has recently adopted at least one other identity — Alan John Mykhailov — who is listed as chairman of a British concern called CodesToYou LTD, incorporated in May 2022. The CodesToYou website says the company employs talented coders in several countries, and that its programmers offer “your ultimate balance between speed, cost and quality.”
The team from CodesToYou.
In response to questions from KrebsOnSecurity, CodesToYou’s marketing manager — who gave their name only as “Zhena” — said the company was not affiliated with any John Bernard or John Clifton Davies, and maintained that CodesToYou is a legitimate enterprise.
But publicly available information about this company and its leadership suggests otherwise. Official incorporation documents from the U.K.’s Companies House represent that CodesToYou is headed by an Alan John Mykhailov, a British citizen born in March 1958.
Companies House says Mykhailov is an officer in three other companies, including one called Blackstone Corporate Alliance Ltd. According to the Swiss business tracking service business-monitor.ch, Blackstone Corporate Alliance Ltd. is currently the entity holding a decision-making role in John Bernard’s fake due diligence company — The Inside Knowledge GmbH — which is now in liquidation.
A screen shot of the stock photos and corporate-speak on John Bernard’s old website. Image: Archive.org
Also listed as a partner in Blackstone Corporate Alliance Limited is Igor Hubskyi (a.k.a. Igor Gubskyi), a Ukrainian man who was previously president of The Inside Knowledge GmbH.
The CodesToYou website says the company’s marketing team lead is Maria Yakovleva, and the photo of this employee matches the profile for the LinkedIn account name “Maria Y.” That same LinkedIn profile and photo previously listed Maria by a different first and last name — Mariya Kulikova; back then, Ms. Kulikova’s LinkedIn profile said she was an executive assistant in The Private Office of Mr. John Bernard.
Companies House lists Alan John Mykhailov as a current officer in two other companies, including Frisor Limited, and Ardelis Solutions Limited. A cached copy of the now-defunct Ardelis Solutions website says it was a private equity firm.
CodesToYou’s Maria also included Ardelis Solutions in the work history section of her LinkedIn resume. That is, until being contacted by this author on LinkedIn, after which Maria’s profile picture and any mention of Ardelis Solutions were deleted.
Listed as head of business development at CodesToYou is David Bruno, a Canadian man whose LinkedIn profile says he is founder of an organization called “World Privacy Resource.” As KrebsOnSecurity reported in 2020, Bruno was at the time promoting himself as the co-CEO of a company called SafeSwiss Secure Communication AG, and the founder of another tech startup called Secure Swiss Data.
Secure Swiss Data’s domain — secureswissdata.com — is a Swiss concern that sells encrypted email and data services. According to DomainTools.com, that website name was registered in 2015 by The Inside Knowledge GmbH. In February 2020, a press release announced that Secure Swiss Data was purchased in an “undisclosed multimillion buyout” by SafeSwiss Secure Communication AG.
A cached copy of the Ardelis Solutions website, which said it was a private equity firm and included similar stock images as John Bernard’s investment website.
When reached in 2020 and asked about his relationship to Mr. Bernard, Mr. Bruno said the two were business partners and that he couldn’t imagine that Mr. Bernard would be involved in anything improper. To this day Mr. Bruno is the only person I’ve spoken to who has had anything positive to say about Mr. Bernard.
Mr. Bruno did not respond to requests for comment this time around, but his LinkedIn profile no longer makes any mention of Secure Swiss Data or SafeSwiss — both companies he claimed to run for many years. Nor does it mention CodesToYou. However, Mr. Bruno’s former company SafeSwiss is listed as one of the six “portfolio” companies whose services are promoted on the CodesToYou website.
In mid-2021, Bruno announced he was running for public office in Ontario.
“The Kenora resident is no stranger to the government as he contributed to Canada’s new Digital Charter, Bill C-11, which is a new Cyber Security policy,” reported Drydennow.com, a news website that covers Northwestern Ontario. Drydennow says the next federal election is expected to be held on or before Oct. 16, 2023.
John Clifton Davies was convicted in 2015 of swindling businesses throughout the U.K. that were struggling financially and seeking to restructure their debt. For roughly six years, Davies ran a series of firms that pretended to offer insolvency services, but instead simply siphoned what little remaining money these companies had.
The very first entity mentioned in the technology portfolio advertised on the CodesToYou website is called “MySolve,” and it purports to offer a “multi-feature platform for insolvency practitioners.”
Mr. Davies’ fourth wife, Iryna Davies, is listed as a director of one of the insolvency consulting businesses in the U.K. that was part of John Davies’ 2015 fraud conviction. Prior to his trial for fraud, Davies served 16 months in jail before being cleared of murdering his third wife on their honeymoon in India: Colette Davies, 39, died after falling 80 feet from a viewing point at a steep gorge in the Himachal Pradesh region of India.
Mr. Davies was charged with murder and fraud after he attempted to collect GBP 132,000 in her life insurance payout, but British prosecutors ultimately conceded they did not have enough evidence to convict him.
The scams favored by Davies and his alter egos are smart because he never approaches investors directly; rather, investors are incentivized to put his portfolio in front of tech firms seeking financial backing. And all the best cons begin as an idea or possibility planted in the target’s mind.
It’s also a reliable scam because companies bilked by small-time investment schemes rarely pursue legal action, mainly because the legal fees involved can quickly surpass the losses. On top of that, many victims will likely be too ashamed to admit their duping. Victims who do press their case in court and win then face the daunting challenge of collecting damages from a slew of ephemeral shell corporations.
The latest Bernard victim to speak publicly — a Norwegian company hoping to build a fleet of environmentally friendly shipping vessels — is now embroiled in a lawsuit over a deal gone bad. As part of that scam, Bernard falsely claimed to have secured $100 million from six other wealthy investors, including the founder of Uber and the artist Abel Makkonen Tesfaye, better known as The Weeknd.
If you liked this story, check out my previous reporting on John Bernard/Davies:
Due Diligence That Money Can’t Buy
Who is Tech Investor John Bernard?
Promising Infusions of Cash, Fake Investor John Bernard Walked Away With $30 Million
Investment Scammer John Davies Reinvents Himself?
Fake Investor John Bernard Sinks Norwegian Green Shipping Dreams
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It has a way of sneaking up on you. Credit theft and fraud.
Maybe it’s happened to you. Maybe it’s happened to a friend or family member. There’s a call from the bank, a notification in your financial app, or a charge on the statement that’s beyond explanation. Someone else has tapped into your funds. Or worse yet, someone stole your identity and took out a loan in your name. You find out only after it’s happened.
That’s the trick with credit theft and fraud. People typically discover it after the damage is done. Then they’re left picking up the pieces, which can cost both time and money. Not to mention a potential knock to their credit score.
However, you can help keep it from happening to you. Our recently published Credit Protection Security Guide breaks down several ways. Here we’ll get into a quick introduction on the topic and show how you can prevent against credit theft and fraud better than ever before.
It’s an unfortunate reality in the world we live in today. Credit theft and fraud are something we all need to look out for, particularly as we increasingly shop and conduct our finances online, potentially exposing that information to thieves. Some figures estimate that for nearly every $100 in purchases made with debit and credit cards worldwide, somewhere around 7 cents can be stolen or fraudulent. As you can imagine, that figure adds up quickly, to the tune of more than $28 billion globally each year.
The flipside is this: today we have plenty of tools that make protecting our credit far easier than they ever were before. Up until now, that called for a time-consuming and sometimes rather manual process. You had to check credit separately with the different bureaus, place locks and freezes the same way, scan each credit report closely for suspicious activity, and so forth.
Now, online protection software can take much of that work off your hands. Comprehensive protection like McAfee+ has plans that offer credit monitoring, identity monitoring, and even identity theft protection & restoration—all quickly spotting any changes, notifying you if your personal information pops up on the dark web, and providing $1 of coverage toward restoring your credit along with the help of a licensed recovery pro if the unexpected happens to you.
Another thing online protection can do for you removes your personal information from those “people finder” and data broker sites. Identity thieves lean on those sites because they contain valuable information that they can piece together to commit theft and fraud in someone else’s name. If you think about your identity as a big jigsaw puzzle, these sites contain valuable pieces that can help complete the picture—or just enough to take a crack at your credit.
In fact, personal information fuels a global data trading economy estimated at $200 billion U.S. dollars a year. Run by data brokers that keep hundreds and even thousands of data points on billions of people, these sites gather, analyze, buy, and sell this information to other companies as well as to advertisers. Likewise, these data brokers may sell this information to bad actors, such as hackers, spammers, and identity thieves who would twist this information for their own purposes. In short, data brokers don’t discriminate. They’ll sell personal information to anyone.
Getting your info removed from these sites can seem like a daunting task. (Where do I start, and just how many of these sites are out there?) Our Personal Data Cleanup can help by regularly scanning these high-risk data broker sites for you and info associated with you like your home address, date of birth, and names of relatives—along with other detailed information about you that could include marriage licenses, voter registration and motor vehicle records, even real estate records too. It identifies which sites are selling your data, and depending on your plan, automatically requests removal.
How things have changed. Even as thieves have gotten savvier in the digital age, so have we. Collectively, we have a growing arsenal of ways that we can keep on top of our credit and protect ourselves from credit theft and fraud.
Our Credit Protection Security Guide breaks it all down in detail. In it, you’ll learn more about how thieves work, ways you can secure your credit online and off, how to monitor and lock it down, plus protect your mobile wallets too. It’s thorough. Yet you’ll find how straightforward the solution is. A few changes in habits and a few extra protections at your side will go a long way toward prevention—helping you avoid that call, text, or notification that your credit has been compromised.
In all, you can take control of your credit and make sure you’re the only one putting it to good use.
The post Your Guide to Protecting Your Credit appeared first on McAfee Blog.
There are no ifs, ands, or buts about it: A stolen identity creates a mess. Once they have a few key pieces of personally identifiable information (PII), an identity thief can open new credit lines, create convincing new identities, and ruin an innocent person’s good credit.
If you suspect you’ve been affected by identity theft, acting quickly is key to stopping the thief and repairing the damage. Here are the definitive five steps of identity remediation, or the process of restoring and protecting the privacy of your identity.
With a stolen identity in hand, thieves can open new lines of credit or apply for large loans using someone else’s excellent credit score for leverage. If undetected, fraudsters can run up huge bills, never pay them, and in turn, ruin the credit score that you spent years perfecting. When you suspect or confirm that your identity has been compromised and you’re in the United States, alert the three major credit bureaus: Equifax, TransUnion, and Experian.
Freezing your credit means that no one (not even you) can open a new credit card or bank account. This prevents criminals from misusing your identity. Initiating a credit freeze is free and it doesn’t affect your credit score.
Once you suspect a criminal has stolen your identity, file a report with the Federal Trade Commission. Its official identity theft website includes a form for you to detail the circumstances. From there, the FTC will investigate.
It’s important to file a report because law enforcement can get involved and hopefully stop the criminal from striking again. Also, an official document from law enforcement or the FTC may help your bank and the credit bureaus resolve the damage.
Whenever a company with which you have an account is breached, the first step you should take is to quickly change your password. The same goes for when your identity is compromised with the added step of getting in touch with your banks and asking their fraud department to issue you new credit and debit cards and put them on alert for possible suspicious charges.
Having unique passwords for all your accounts is crucial to keeping them secure. For instance, if one of your accounts is breached and a cybercriminal lifts that username and password combination, they may then attempt to use it on other sites. To ensure you have strong passwords and passphrases for every site, consider using password manager software. Password managers are incredibly secure and make it so you only have to remember one password ever again.
In addition to freezing your credit, you may have to sync up with each bureau to remedy any damage the identity thief may have done to your credit. Each bureau’s fraud department is very familiar with these scenarios, so their customer service department is experienced and more than willing to help you work through it.
Once you’ve cleaned up the immediate mess made by an identity thief, it’s important to continuously monitor your identity in case the thief is biding their time or pieces of your PII are still circulating on the dark web. Plus, the headache of one compromised identity incident is enough for someone to never want it to happen again. Identity monitoring is a very thorough process that will give you peace of mind that you’ll be protected and can enjoy your online life safely.
These five steps, while important, can be tedious. It may require a lot of patience to sit on hold and sift through all the relevant forms. Luckily, McAfee is an excellent partner who can help you with all your identity remediation needs with just one service: McAfee+ Ultimate. For example, security freeze is an easy way to put a halt on your credit. McAfee’s identity monitoring service monitors up to 60 unique types of personal details. If your PII appears on the dark web, Personal Data Cleanup can remove it.
Recover and move forward confidently after an identity theft with McAfee by your side.
The post Everything You Need to Know About Identity Remediation appeared first on McAfee Blog.
Hackers have posted another batch of stolen health records on the dark web—following a breach that could potentially affect nearly 8 million Australian Medibank customers, along with nearly 2 million more international customers.
The records were stolen in October’s reported breach at Medibank, one of Australia’s largest private health insurance providers. Given Australia’s population of almost 26 million people, close to a third of the population could find themselves affected.
The hackers subsequently issued ransomware demands with the threat of releasing the records. With their demands unmet, the hackers then started posting the records in batches, the first on November 8th and the latest dropping on November 14th.
According to Medibank, the records and information could include diagnoses, a list of conditions, and further information such as:
“[P]ersonal data such as names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for AHM customers (not expiry dates), in some cases passport numbers for our international students (not expiry dates), and some health claims data.”
Medibank continues to keep its customers up to date on the latest developments on its website and further states they will contact customers, via email and post, to clarify what has been stolen and what has been published on the dark web.
Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. In the case of Medibank, the hackers posted the stolen information on the dark web, which unfortunately means that the likelihood of a potential scammer or thief obtaining this information is a near certainty.
In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part.
Home Affairs Minister Clare O’Neil called for Australians to “Contact Services Australia if you believe there has been unauthorised activity in your Medicare account.” Further, Australians can take the following additional steps to protect themselves in the wake of identity theft.
With some personal information in hand, bad actors may seek out more. They may follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches.
If you are contacted by Medibank, make certain the communication is legitimate. Bad actors may pose as Medibank to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the Medibank website or contact them by phone directly.
While it does not appear that login information was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly can reduce your risk in the event of a data breach. Namely, a breached password is no good to a hacker if you’ve changed it.
While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it.
An identity monitoring service can monitor everything from email addresses to credit cards, bank account numbers and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s identity monitoring service helps you keep an eye on your personal info and provides alerts if your data is found, averaging 10 months ahead of similar services.
When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in your name. This may include identity theft, where someone pretends to be you, generally to gain access to more information or services, and may escalate to identity fraud, where funds are stolen from your account.
Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies in Australia— Equifax, illion, and Experian. This will help prevent bad actors from opening new lines of credit or take out loans in your name by “freezing” your credit report so that potential creditors cannot pull it for reference. Terms of freezing a credit report will vary, so check with each agency for details.
A complete suite of online protection software can offer layers of extra security. Identity thieves generally focus on easy targets to save time. Elevated security across the majority of your data can make you a far more difficult target. In addition to more private and secure time online with a VPN, identity monitoring, and password management, this includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, McAfee offers support from a licensed recovery pro who can help you restore your credit, just in case.
Per Medibank, some victims of the breach may have had their driver’s licence number exposed. Given that a licence number is such a unique piece of personally identifiable information, anyone notified by Medibank that theirs may have been affected should strongly consider changing them. The process for replacing a licence document will vary depending on your state or territory.
The recent Optus breach of September 2022 saw some states and territories propose making exceptions to the rules for attack victims, so look to your local government for guidance.
Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the Medibank breach.
However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, which makes protection a must.
The post The Medibank Data Breach – Steps You Can Take to Protect Yourself appeared first on McAfee Blog.
How do hackers hack phones? Several ways. Just as there are several ways you can prevent it from happening to you.
The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves.
However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first taking a look at some of the more common attacks.
Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass along your personal information into the hands of hackers—all of which can lead to some of the symptoms listed above.
These are a classic form of attack. In fact, hackers have leveled them at our computers for years now too. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. And these attacks take many forms, like emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over that info or that install malware to wreak havoc on your device or likewise steal information. Learning how to spot a phishing attack is one way to keep yourself from falling victim to one.
Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they can possibly access your data and info, yet that data and info must be downloaded while the phone is within range. As you probably gathered, this is a more sophisticated attack given the effort and technology involved.
In August of 2019, the CEO of Twitter had his SIM card hacked by SIM card swapping scam. SIM card swapping occurs when a hacker contacts your phone provider, pretends to be you, and then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card will be deactivated, and your phone number will be effectively stolen. This means the hacker has taken control of your phone calls, messages, and so forth. This method of hacking requires the seemingly not-so-easy task of impersonating someone else, yet clearly, it happened to the CEO of a major tech company. Protecting your personal info and identity online can help prevent hackers from impersonating you to pull off this and other crimes.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.
Are you hoping to buy a house or apply for a car, personal, or business loan at some point? A great credit score helps to achieve all those things. You never know the twists and turns life might take you, so even if these financial milestones aren’t on your radar now, it’s nice to know that a great credit score will open many doors for you when you’re ready. The better your credit score, the more likely you are to get the loan you want at the best interest rate. People spend years (even decades!) working to improve their credit scores to unlock numerous opportunities. In the blink of an eye though, a credit fraudster can erase all that hard work and inflict long-term credit damage. It can cost huge sums to repair and take years to correct.
Many people feel lost on how to prevent these problems or what to do if they suspect identity theft. Luckily, new McAfee services called credit lock and security freeze, which includes credit freeze, are great tools to add to your credit protection toolbelt. They’ll help protect your most personal information from thieves, and both services will help give you the peace of mind you need to confidently go about your day.
Keep reading to learn more about McAfee’s credit lock and security freeze and find out how you can use them to help you from the negative consequences of identity theft.
Credit fraud is a type of identity theft where a criminal uses your information to borrow money, open a new credit or debit card, or uses your card to make purchases that they never intend to pay off. Then, when the loan defaults and the bills stack up, the victim is often left with their credit score in shambles.
According to the FTC, credit fraud is the most common type of identity theft in 2020 and 2021, receiving nearly 18,000 reports from people saying that someone used their information to gain illegal access to their credit card accounts.1
To make sure we’re all on the same page, here are quick definitions of McAfee’s credit lock and security freeze services.
A credit lock and a credit freeze both stop companies from accessing your credit information without your consent when an application for a loan or credit card is submitted. The main difference lies in their speed and credit bureau coverage. By toggling a switch in the McAfee Protection Center, turning on a credit lock is almost instantaneous. A credit freeze can take up to a day to enable or remove; however, it may offer stronger financial loss protection in most U.S. states if an unauthorized line of credit goes through while all three credit bureaus are frozen. Also, McAfee’s credit lock stops one credit bureau from accessing your account, while a credit freeze enables you to halt all three.
Just make sure that you unlock and unfreeze your credit before you do the following:
These are all situations where a bank or creditor will need to access your credit files. Luckily, with significant purchases and financing opportunities like these, you usually plan ahead, so you should have plenty to time to enable access to your credit. To unlock your credit, just click the credit lock toggle. To unlock a freeze, use the same provided links, sign into your account, and follow the instructions from there.
To further help you decide which service may be best for your needs, here are the situations where credit lock and credit freeze would be most helpful.
McAfee credit lock lets you simply toggle on and off one credit bureau’s ability to access your credit report. Usually, filing a lock on your credit with a bureau requires filling out forms and remembering a PIN to apply or remove a lock. Not with McAfee’s credit lock! You can turn a lock on and off at will through the McAfee Protection Center.
Convenience and blazing speed are ideal in situations where you’re worried that a criminal has your personal information and may use it to open accounts in your name that could then damage your well-earned great credit. Some people may choose to always have the credit lock enabled and only unlock it when they’re applying for a credit card or loan. That way, they can feel better about the safety of their credit score.
Credit freeze provides protection and peace of mind just like credit lock; however it enables you to freeze your account at all three major credit bureaus. When creditors check your credit score, they could do so with any credit bureau. If you only freeze one bureau’s access to your information, that still leaves the other two to make inquiries, so it’s important to set up a freeze for each one to cover all your bases.
As mentioned, a credit freeze is just one type of security freeze offered by McAfee. If you’re worried about an identity thief opening not just credit cards, but also utility and/or bank accounts in your name, McAfee’s utility freeze and bank freeze may be additional services for you. Security freeze helps stop unauthorized fraud attempts by giving you quick links and phone numbers. Having all these contact details in one place really speeds up the process and takes the guesswork out of if you’re contacting the correct offices.
Dealing with identity theft or credit fraud is a scary and stressful situation. That’s why McAfee is here with tools that help you protect you. Credit lock and credit freeze may help you feel calmer in a situation of suspected or real identity theft and gives you peace of mind to help prevent credit fraud from happening in the first place. Speed is of the utmost importance when foiling a criminal, so both solutions are easy to use with intuitive design so you’re not wasting time trying to figure out how they work. Plus, neither will affect your credit score. They just stop creditors from looking at your credit files, while you continue to boost your credit with your smart habits.
With both credit lock or credit freeze in your back pocket, you can feel more secure knowing you’re better protected from credit fraud.
1Fortunly, “20 Worrying Identity Theft Statistics for 2022”
The post Credit Lock and Credit Freeze: Which Service Is Best for You? Both! appeared first on McAfee Blog.
An old banking scam has a new look. And it’s making the rounds again.
Recently Bank of America alerted its customers of the “Pay Yourself Scam,” where scammers use phony fraud alerts and trick their victims into giving them access to their online banking accounts. It’s a form of phishing attack, and according to Bank of America it goes something like this:
The good news is that you can avoid this attack rather easily. If you receive a text or call about a possible fraud alert, don’t respond. (Scammers can easily “spoof” or fake caller ID information nowadays. So even if it appears that the number looks legitimate, it may not be after all.) Instead, contact your bank directly using the contact information on your debit or credit card. This way, you’ll know you’re speaking with the proper representatives about the matter.
Of course, this scam isn’t the only scam making the rounds these days. Whether it’s with some form of phishing attack, stealing passwords on public Wi-Fi, or malware that spies on your keystrokes, scammers use plenty of tricks to crack into online bank accounts. Yet with a few precautions and a sharp eye, you have several ways you can protect yourself.
Online protection software today goes far beyond antivirus. It can protect your privacy, identity, and your online accounts as well. McAfee+ Ultimate provides our most comprehensive coverage with features that monitor the dark web and sketchy data broker sites for your personal information, identity theft and ransomware protection, and identity restoration services should the unexpected happen—all along with our award-winning antivirus protection. In all, it protects you, not just your devices. Together, it offers your strongest line of defense in the face of hackers, scammers, and thieves.
Legitimate banks will never pressure, harass, or cajole you into action. If you get a message that strikes an aggressive tone, assume it’s fraudulent. Other things legitimate banks will never do include:
Earlier, I mentioned contacting your bank directly to ensure you’re speaking to a proper representative. Another way you can go directly to the source is to use your bank’s website or app to check up on your accounts. Once again, don’t click any links in a text or email. Just go to your bank’s website or app to check your account. You can make sure you have your bank’s official app by visiting the Google Play or Apple’s App Store and looking at the information section to ensure that it was indeed developed by your bank—not a copycat.
Strong and unique passwords for each of your online accounts can help keep hackers at bay. With data breaches occurring so often, updating them regularly is important too. Yet with all the accounts we keep, that can mean a lot of work. However, a password manager can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Two-factor authentication is an extra layer of defense on top of your username and password. It adds in the use of a special one-time-use code to access your account, usually sent to you via email or to your phone by text or a phone call. In all, it combines something you know, like your password, with something you have, like your smartphone. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you’ll get.
When you log onto public Wi-Fi, potentially anyone can see your internet activity—and that includes things like entering your username and password. For that reason, only log into your bank account with public Wi-Fi if you’re using a virtual private network (VPN). McAfee Secure VPN protects your privacy by turning on automatically for unsecured networks. Your data is encrypted so it can’t be read by prying eyes. The VPN also keeps your online activity and physical location private and secure from advertisers.
Keeping an eye on your bills and statements as they come in can help you spot unusual activity on your accounts. A credit monitoring service can do that one better by keeping daily tabs on changes to your credit report. While you can do this manually, there are limitations. First, it involves logging into each bureau and doing some digging of your own. Second, there are limitations as to how many free credit reports you can pull each year. A service does that for you and without impacting your credit score.
Depending on your location and plan, McAfee’s credit monitoring allows you to look after your credit score and the accounts within it to see fluctuations and help you identify unusual activity, all in one place, checking daily for signs of identity theft.
When a fraud notification pops up on your phone, you can almost feel your stomach drop. Hackers and scammers play off that fear. They use it to get you to act—and to act quickly. Taking a moment to scrutinize these messages and following up directly with your bank can help you steer clear of their tricks. Likewise, putting up a strong defense with comprehensive online protection software can make you safer still. In the meantime, keep your eyes open for this “Pay Yourself Scam” and other scams like it. It’s certainly not the first of its kind, and it won’t be the last.
The post Steer Clear of the “Pay Yourself Scam” That’s Targeting Online Bank Accounts appeared first on McAfee Blog.
I can’t tell you how many times over my 25 years of parenting that I’ve just wanted to wrap my boys in cotton wool and protect them from all the tricky stuff that life can throw our way. But unfortunately, that’s never been an option. Whether it’s been friendship issues in the playground, dramas on a messaging app or dealing with broken hearts, it can be really hard watching your kids experience hardship.
But one thing I have learnt from years of mothering is that if you spend some time getting ahead of a potentially challenging situation then you’ve got a much better chance of minimising it. Or better still preventing it – and this absolutely applies to cyberbullying.
In early 2022, McAfee interviewed over 15,000 parents and 12,000 children worldwide with the goal of finding out how families both connect and protect themselves online. And what they found was astounding: Aussie kids reported the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. American children reported the highest rate. The average for all countries was 17%. Check out my post here with all the details.
So, to dig deeper into this issue of cyberbullying, McAfee commissioned additional research in August this year to better understand what cyberbullying looks like, where it happens and who the perpetrators are. And the biggest takeaways for Aussie kids:
You can check out my post here with all the details.
So, if you need to grab a cuppa and digest all this, I don’t blame you! It’s a lot. But, as mentioned before, I honestly believe that if we get ahead of the challenges, we have a greater chance of minimising the fall out. So, without further ado – here is my advice on what you can do NOW to minimise the chance of your kids being involved in cyberbullying – either as the victim or the perpetrator.
As soon as your kids move on from just watching movies and playing games on their devices, you need to talk about the importance of ‘being nice’ online. A more natural way around this is to extend your parenting advice to include the online world too. For example:
And don’t forget the importance of role-modelling this too!
One of the best things you can do is to create a family culture where honest and genuine two-way communication is a feature of family life. If your kids know they can confide in you, that nothing is off-limits and that you won’t overreact – then they are more likely to open-up about a problem before it becomes overwhelming and ‘unsolvable’.
Parents who have a comprehensive understanding of their child’s life will be better able to detect when things aren’t going well. Knowing who your kid’s friends are, who they ‘sit with’ at lunchtime, their favourite music and their boyfriend or girlfriend needs to be a big priority. I also encourage parents to establish relationships with teachers or mentors at school so they can keep their ‘ear to the ground’. When a child’s behaviour and interests change, it can often mean that all isn’t well and that some detective work is required!
Cyberbullying can have a variety of definitions which can often cause confusion. In McAfee’s research, they used the definition by StopBullying.Gov:
Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.
McAfee’s definition was then expanded to include specific acts of cyberbullying, such as:
Along with other acts, including:
Now, I appreciate that reading your children several minutes of definitions may not be very helpful. So, instead, keep it simple and amend the above to make it age appropriate for your kids. You may choose to say that it is when someone is being mean online, if your kids are very young. But if you have tweens in the house then I think more details would be important. The goal here is for them to understand at what point they shouldn’t accept bad behaviour online.
As soon as your kids are actively engaged with others online, they need to have an action plan in case things go awry – probably around 6-7 years of age. In fact, I consider this to be a golden time in parenting – a time when your kids are receptive to your advice and often keen to please. So, this is when you need to help them establish good practices and habits that will hold them in good stead. This is what I would instil:
Now, of course not all bad behaviour online will be defined as cyberbullying – remember we all see the world through different lenses. However, what’s important here is that your kids ask for help when they experience something that makes them feel uncomfortable. And while we all hope that it is unlikely that you will need to escalate any interactions to the police or the eSafety Commissioner, knowing what the course of action is in case things get out of hand is essential.
There is so much research on the connection between the lack of empathy and bullying behaviours. In her book Unselfie, Parenting expert Michelle Borba explains that we are in the midst of an ‘empathy crisis’ which is contributing to bullying behaviour. She believes teens today are far less empathetic than they were 30 years ago. Teaching your kids to ‘walk in someone’s else’s shoes’, consider how others feel and have a focus on compassion will go a long way to developing an empathetic lens. You can read more about helping develop empathy in your child here.
There is no doubt that cyberbullying is one of the biggest parenting challenges of our generation and, unfortunately, it isn’t going to disappear anytime soon. So, get ahead of the problem – teach your kids about kindness from a young age, create an open family communication culture, make empathy a priority in your family and give them an action plan in case things get tricky online. But most importantly, always listen to your gut. If you think things aren’t right with your kids – if they don’t want to go to school, seem emotional after using their devices or their behaviour suddenly changes, then do some digging. My gut has never let me down!
Take care
Alex
The post What You Do Now To Protect Your Child From Cyberbullying appeared first on McAfee Blog.
It’s too bad cybercriminals don’t funnel their creativity into productive pursuits because they’re constantly coming up with nefarious new ways to eke out money and information from unsuspecting people. One of their newest schemes is called synthetic identity theft, a type of identity theft that can happen to anyone. Luckily, there are ways to lower the chance of it happening to you. And if it does happen to you, there are a few preventive measures you can take. Plus when you’re able to identify the early signs, you can minimize its damage to your finances and your credit.
Here’s everything you need to know about synthetic identity theft in order to keep your and your family’s information safe.
Synthetic identity theft occurs when a cybercriminal steals a real Social Security Number (SSN) but fabricates the rest of the details that are associated with that SSN, such as the full name and birthdate. With this valid SSN, they’re able to create an entirely new identity and use it to take out loans, apply for credit cards, or even purchase a house.
This form of identity theft is more difficult than traditional identity theft to detect. When a criminal steals someone’s entire identity – their name, birthdate, address, and SSN – there are more flags that could raise the alarm that something is amiss. Additionally, in some cases of synthetic identity theft, cybercriminals play the long game, meaning that they build up excellent credit with their new fake identity for months or even years. Then, once they’ve squeezed as much as they can from that great credit, they rack up huge charges against that credit and flee. It is only then when creditors demand payment that the rightful owner of the SSN finds out their identity was compromised.
Synthetic identity theft can severely damage the credit or finances of the person to whom the SSN truly belongs. It most often occurs to people who don’t closely monitor their credit, such as children, people in jail, or the elderly, but it can happen to anyone.
The signs of synthetic identity theft are a bit different than the signs of regular identity theft. In traditional identity theft, you may receive bills to your address either with someone else’s name on them or for organizations with which you don’t have an account. However, in the case of synthetic identity theft, since the thief makes up an entirely new name and address, you’re unlikely to accidentally get their mail.
The major red flag is if your credit score is drastically lower (or higher) than you remember it being. Did you know that you can request one free credit report per year from each major credit bureau? Get in the habit of ordering reports regularly to keep tabs on your credit and confirm that there are no new accounts that you didn’t create.
Check out these tips on how to protect your identity online to hopefully prevent it from ever happening to you:
McAfee Identity Protection is a comprehensive identity monitoring service that protects your identity and privacy from the fastest-growing financial crimes in America. McAfee can scan risky websites to see if your information was leaked in a recent breach. Additionally, with the new security freeze feature, you can deny access to your credit report, which stops fraudsters from opening new credit cards or bank or utility accounts in your name. Finally, if the worst does happen, McAfee Identity Protection offers up to $1 million in identity theft coverage and restoration.
If you don’t do so already, commit to a routine of monitoring your credit and financial accounts. It only takes a few minutes every month. To fill in the gaps, trust McAfee!
The post What Is Synthetic Identity Theft? appeared first on McAfee Blog.
Most every parent loves a new school year. Most likely because the beloved milestone offers us a clean slate and a chance to do things better, shape new habits, and close those digital safety gaps.
The hope that fuels change is a powerful thing. However, if you want to ensure your new habits stick, there’s some science you might consider. Psychologists suggest that to make a new change permanent, you should start with smaller, micro-size choices that will lead to sustainable patterns and habits. Micro habits allow you to take safe steps that are too small to fail but effective enough to generate long-term change.
Breaking down the task online safety into bite-sized pieces is a great approach for parents eager to put better habits into play this year. Establishing new ground rules doesn’t have to include restrictions, tantrums, or tears. You can start small, commit to work together, and build your new habits over time.
So often in this blog we offer a combination of practical digital tips proven to work such as robust password protocols, privacy settings, parental controls, smart phone protection, and social network/app safety.
Today, however, we will flip that approach and give you some foundations that will no doubt support and amplify your family’s daily online safety efforts. Ready? Here we go!
We’re all connected 24/7 but to what? Equipping kids to make wise decisions online begins with intentional, face-to-face connection at home with a parent or caregiver. When the parent-child relationship is strong, trust grows, and conversation flows. If and when a challenge arises, your child is more likely to turn to you.
Micro-habit: If your family doesn’t eat dinner together, start with one night a week (stay consistent with the day). Make the dinner table a no-phone zone and spend that time together listening and connecting. Build from there.
The new school year is a chance to get more involved with your child’s day-to-day communities (on and offline), including their teachers, friend groups, or hobbies. If you’ve been on the sidelines in the past, taking a few steps into their world can give you an exceptional understanding of their online life. Knowing where they go and who they know online has never been more critical, as outlined in our recent Connected Family Report.
Micro-habit: Does your child have a favorite app? Download it, look around, and understand the culture.
Summer—coupled with extra time online (often unmonitored)—can wreak havoc on a child’s sleep patterns, which, in turn, wreaks havoc on a family. If you have a tween or teen, ensuring they get the required hours of sleep is a significant way to keep them safe online. Think about it. Fatigue can impair judgment, increase anxiety, impact grades, and magnify moodiness, putting a child’s physical and emotional wellbeing at risk online and off.
Micro-habit: Think about setting a phone curfew that everyone agrees on. Giving your child input into the curfew makes it less of a restriction and more of a health or lifestyle shift. Remember, your child’s device is their lifeline to their peers so cutting them off isn’t a long-term solution.
With kids spending so much time on apps like TikTok, Instagram, Snapchat, and YouTube, those platforms inevitably influence your child more than just about anyone. Be on the lookout for behavior changes in your child that may be connected to digital risks such as cyberbullying, sextortion, gaming addiction, inappropriate content, or connecting with strangers.
Micro-habit: Consider setting time limits that allow your child to enjoy their online hangouts without being consumed or overly influenced by the wrong voices. Apply limits in small blocks at first and grow from there.
Balancing your online life with face-to-face activities and relationships is a must for your child’s physical and emotional wellbeing. But sometimes, striving for that balance can feel overwhelming. Being too stringent can cause big plans to collapse, sending our behaviors in the opposite direction. Balance requires constant re-calibration and pausing to take those small bites.
Micro-habit: Commit to one family outdoor activity together a month. Take a hike, learn to fish, take up tennis. Make the outings phone-free zones. Be consistent with your monthly micro-habit and build from there.
It’s been proven that any change you attempt to make ignites a degree of friction. And prolonged friction can discourage your efforts to stick to new habits. Ignore that noise and keep moving forward. Stay the course parents because this is the year your best intentions take shape.
The post Kicking Off a New School Year with New Online Habits appeared first on McAfee Blog.
Using a VPN on your smartphone can boost your privacy in a big way, particularly with all the data tracking that’s happening out there today.
For some time now, we’ve recommended a VPN when using public Wi-Fi in airports, libraries, hotels, and coffee shops. Given that these are public networks, a determined hacker can snoop on the other devices transmitting data on it. With a VPN, any connection becomes a secure connection, which includes public Wi-Fi. That advice still holds true. Yet there’s a good reason to use it on your smartphone all the time—for your privacy.
Let’s start with a quick look at the two big things a VPN does for you.
The bank-grade encryption used by a strong VPN shields your data and information while it’s in transit, which makes it terrifically difficult for hackers to spy on your connection. (Think of your data and information traveling through a tunnel that no one else can use or see into.) In that way, at VPN makes all kinds of online activities more secure—like banking, shopping, and checking up on your finances.
By masking your whereabouts and your IP address, along with encryption that helps keep your activities private, a VPN reduces the personal information that others can collect and track. That includes internet service providers, social media companies, businesses, app developers, websites, and others who gather your data for marketing purposes or for resale to third parties.
As far as your privacy is concerned, a VPN on a smartphone can be a smart move. There are a couple of reasons for that: first, because of the way smartphones have additional tracking technologies built in, and second, because of all the trackable data we create when using smartphones as frequently as we do—up to six hours per day for some.
As for how your smartphone is built, data collectors can harvest your personal information that reveals what you’re doing, when you’re doing it, and where you’re doing it as well. Several technologies allow them to pinpoint where you are at any given time, such as GPS and location services, along with Bluetooth connectivity and location tracking based on which cell phone tower you’re connected to. Even scanning a QR code with your phone can reveal location information. It can all get rather precise, which is of interest to advertisers, businesses, and even governments.
Next, think about all the activities you do on your phone, with a special emphasis on the apps you use and the data they create, about your health, your shopping habits, your travels, who you’re chatting with, and what content you’re posting online—just to name a few things. Once again, that information in of itself is valuable to data collectors. It becomes even more valuable when they know where you do these things.
Taken together, data broker companies readily gather this information from millions of devices, generating billions of data points, and create massive lists of targeted information. And that information gets quite specific. With some data brokers collecting hundreds and into the thousands of data points per person, they can provide interested buyers with a high-resolution snapshot of who you are, where you live, who’s in your family, your income, where you shop, what you like to buy—right on down to your favorite shampoo. And that’s just for starters.
It’s little surprise that all this data brokering activity fuels a global business estimated at $200 billion U.S. dollars a year.
How’s this happening? In large part by way of the privacy policies you may or may not have read.
Within those policies, device manufacturers, social media companies, app developers, and so on will detail what data they collect, under what conditions, what they do with it, and if they share or resell that data to other parties. However, if you’ve ever taken a dive into the fine print of a privacy policy, what’s stated there isn’t always clear. Now consider all the apps you have on your phone and the privacy policies associated with each one—your personal data privacy picture gets even less clear.
With digital data and information collection baked into so much of what we do online, it’s little wonder that more than 70% of people feel like their data privacy is out of their control.
Yet there are things you can do.
Using a VPN on your smartphone can make you far more anonymous online. A VPN can minimize the data that gets exposed as it transmits to and from your smartphone. As a result, companies and data brokers can potentially learn far less about you, your shopping, your travels, your habits, and any other information that they could possibly collect and otherwise profit from.
While you have free VPN options available, I suggest steering clear of them. As with many “free” services, there’s going to be some catch, often involving data collection. For example, some so-called “free VPNs” have served up tracking malware or actually collected private data and information for sale—the very things you want a VPN to prevent.
Given that this is your privacy we’re talking about, do a little background check. Has the VPN you’re considering been independently audited for security? The technology that powers ours undergoes a thorough audit every year. Search news articles and see if the VPN you’re looking at has a track record of collecting and selling data in any way. Again, with our VPN technology, we don’t log or track what you do online so your online activity remains private.
What about the information that’s already out there? Our Personal Data Cleanup can help you remove your personal information from high-risk data broker sites, so you can prevent it from being further collected and sold online. If you’re unsure if your data and information are out there, consider what one major data brokers has touted in the past—a reach of over 62 countries and the ability to reach over 2.5 billion consumers globally. With 5 billion internet users today, that accounts for half of the world’s online population. And that’s just one data broker alone.
Moreover, consider that data brokers acquire plenty of information from places other than your smartphone and other connected devices. They skim and collate public records associated with you, information purchased from retailers with loyalty card programs, not to mention census data, court records, and motor vehicle records. And that’s just a few of the many sources. Using our Personal Data Cleanup can help remove those sorts of records too.
Together, the combination of a VPN and Personal Data Cleanup can help you become far more private than before. With so much of our digital lives getting collected, tracked, and tabulated, often without our knowledge thanks to confusing privacy policies, taking control of your privacy makes sense and only gets easier to do thanks to the tools and services available to you.
The post Privacy, please! Why a VPN on your smartphone may be a smart move for you. appeared first on McAfee Blog.
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering.
Social engineering is a cybercrime common to social media sites. It is a tactic where a cybercriminal lurks on people’s social media pages, gleaning personal information that they then use to impersonate them elsewhere.
With more than half of the global population on social media, you may think that a cybercriminal will never single you out from such a huge pool; however, it is possible.1 Luckily, you only have to make a few, easy changes to your online habits to keep your valuable private information just that: private. Check out these tips to make smart decisions and be more confident about your and your family’s online security.
Think of the types of posts you share with your dozens – or even hundreds or thousands! – of followers: updates about your life, where you live, work, or favorite travel destinations, your hobbies, pets, family members, etc. All of these details, that only you and those closest to you should know, are a valuable commodity to cybercriminals. Plus, now that social media shopping is growing in popularity, the credit card information linked to accounts is sweetening the deal for cybercriminals.
Here are a few social engineering scams that are common to social media.
People commonly create passwords based on things, places, and people that are important. Have you ever published a 20 questions-style get-to-know-me post? Those contain a lot of valuable personally identifiable information (PII). With just a few of those details about your personal life, cybercriminals can make educated guesses at your passwords, a tactic called credential stuffing. If they’re able to crack the code to one of your accounts, they’ll then input that password and login variations in several other sites, especially online banking portals, to see if they can gain entry to those too.
You’ve won! Send us your banking information and address, and you’ll receive a package in the mail or a direct deposit to your bank account!
But did you enter a drawing for a prize? Very rarely does anyone win something just by being a follower of a certain page. If you receive a message similar to the above, it’s likely a phisher trying to draw more PII and sensitive banking information out of you. Or, the message may have links within it that redirect to an untrustworthy site. If you regularly enter social media contests, keep a list and only respond to legitimate ones. Also, never give your banking information out over social media, private messages, or email.
There are plenty of valid fundraisers and petitions circulating around social media; however, there are just as many social engineering scams that dupe social media users because they inspire a strong emotion in them. For example, there have been several scams around Ukrainian donation sites. Cybercriminals often use fear, anger, or sadness to inspire people to open their wallets and share confidential banking information.
Luckily, all it takes is a few smart habits to stop social engineers in their tracks. Consider the following tips and make these small changes to your social media usage:
At this point, you’ve probably had several of your social media accounts active for over a decade. That means it’s time to do some cleaning out of your friends and followers lists. It’s best to only accept requests from people you personally know and would actually like to keep in the loop about your life. A friend and follower request from strangers could be cyber criminals in disguise. Also, consider setting your account to private so that your posts are invisible to strangers.
Social engineering hacks often bank on people acting rashly and quickly because of strong emotion, either excitement, fear, sadness, or anger. If you see a post on your newsfeed or receive a direct message that gives you a tight window to respond and asks for PII, slow down and think before acting. Double-check the destination of every link in the message by hovering over it with your cursor and checking the link preview at the bottom of your browser screen. Be careful, because some link previews include slight misspellings of legitimate websites. As a great rule of thumb, be automatically skeptical of direct messages from people you do not personally know. And if a DM from a friend seems out of the ordinary, shoot them a text to confirm they actually sent it. It could be that their social media account was hacked and a criminal is spamming their followers.
A password manager will go a long way toward ensuring you have unique, strong passwords and passphrases for every account. Not reusing passwords makes credential stuffing impossible. McAfee True Key stores all your logins and passwords and guards them with one of the strongest encryption algorithms available. All you need to do is remember your master password. It’s a great practice to also enable multifactor authentication whenever a website offers it. This makes it incredibly difficult for a cybercriminal to break into your online accounts with their educated guesses at your password.
Now that you know what to look for and the best tricks to be safe, you can feel more confident that you’re doing everything you can to protect your online accounts and private information. McAfee Protection Score can also help you take control of your online safety. This service allows you to monitor your current online safety and encourages you to take specific steps to improve it. Now you can enjoy digitally keeping in touch with your friends with peace of mind!
1Smart Insights, “Global social media statistics research summary 2022”
The post It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online appeared first on McAfee Blog.
Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.
First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.
Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.
The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.
If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.
Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.
Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.
Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.
Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.
Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.
Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.
Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.
For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.
If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.
New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.
Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.
Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:
The post How To Do A Virus Scan appeared first on McAfee Blog.
Like most things in life, online privacy is a 2-way street. As consumers, we expect the companies we deal with online to manage and safeguard our data to a super professional level however we also have a role to play here too. So, this Privacy Awareness Week (PAW), let’s focus on what we can do to ensure our personal information is kept as secure, and private as possible.
There’s nothing like a dedicated ‘week’ to renew our focus and in my opinion, this year’s PAW does just that. This year’s theme is – The Foundation of Trust – we all have a role to play, a great reminder of how it’s up to all of us to ensure we manage online privacy. There’s no doubt that managing our privacy is low on the to-do list for many. And I get it – we’re all strapped for time, and we don’t ever think privacy breaches will affect us. Well, my friends, I’m here to tell you that privacy breaches do happen. Identity theft is a reality of living life online. In fact, in 2020/21, nearly 155,000 Aussies had their identities stolen and they were the cases that were reported. But the good news is that if you take a proactive approach, you can minimise the risk of this ever happening.
Believe it or not, most of your privacy action plan involves small steps that are, I promise, relatively painless. The most important thing here is that you need to commit to doing them. The last thing you want is to spend months dealing with the fallout from having your identity stolen. It’s exhausting, stressful, and absolutely worth avoiding.
Without further ado, here’s your action plan:
Strong and complex passwords are essential to keeping your online information tight. Ideally, a password should have between 8-10 characters and be a combination of letters – both lower and uppercase, numbers and symbols. Each online account should also have its own password too – which is a very overwhelming concept! Consider using a password manager such as McAfee’s TrueKey to help generate and manage passwords.
Ensure all the family checks their social media accounts to ensure they are set to private. This will mean that only their chosen friends can see their private information. Each social media platform will have its own ‘help’ page which provides specific steps on how to do this.
If you are serious about your online privacy, then you need to use public Wi-Fi sparingly. Unsecured public Wi-Fi is a very risky business. Anything you share could easily find its way into the hands of cybercriminals. So, avoid sharing any sensitive or personal information while using public Wi-Fi. If you travel regularly, consider investing in a VPN. A VPN (Virtual Private Network) encrypts your activity which means your login details and other sensitive information is protected. A great insurance policy!
Adding an additional layer of security to protect yourself when accessing your online accounts is another great way of guarding your online privacy. Turn on two-factor authentication for Google, Dropbox, Facebook and whatever other site offers it. For those new to this option, this means that in addition to your password, you will need to provide another form of identification to ensure you are who you say you are. Most commonly, this is a code sent to your mobile phone or generated by a smartphone app.
Most web surfers rely on Google for their searching but why not use a search engine that doesn’t collect and store the information? And there are loads of more ‘privacy focussed’ options to choose from. Check out DuckDuckGo, that doesn’t profile users or track or sell your information to third parties.
Comprehensive security protection software is an easy way to help firm up your online privacy too as it does a great job of keeping malicious software (malware) at bay. Malware can wreak absolute havoc: from installing pop ups to scanning for personal information. And if you’re likely to click dodgy links (we’re all human after all), then this is a no brainer! Super-duper security software will also guard you against viruses and online threats, direct you away from risky websites and dangerous downloads and protect your smartphones and tablets too, it can also back up your files. McAfee’s LiveSafe protection software comes with a 100% guarantee to protect you against viruses.
So, this Privacy Awareness week, please take the time to ensure you are doing all you can to nail your online privacy. And of course, please get your kids involved too. Do your research and find some stories of ‘real life’ people who have had their identity stolen to share around the dinner table because identity theft can absolutely happen to anyone!
Till next time,
Stay Safe!
Alex
The post Are You Playing A Role In Protecting Your Online Privacy? appeared first on McAfee Blog.
What’s worse than a surprise call from a law enforcement official telling you to pay a fine or be forced to serve time? Providing your personal information and paying that fine only to find out that it was all a scam. You didn’t miss jury duty; you didn’t commit a crime — you were just tricked into thinking that you did.
Sound unbelievable? It’s more likely than you’d think.
According to ZDNet1, the FBI released a warning about scammers impersonating government officials or law enforcement agencies to steal personal information and money from unsuspecting people.
After acquiring phone numbers and names from real users, scammers use fake credentials from well-known law enforcement agencies to contact victims. Under the guise of these officials, scammers claim that the user’s identity was used in a crime and ask them to provide their social security number and date of birth for verification. The fraudsters will also call or text about apparently missed jury duty, missed court dates, warrants out for arrest, or other local fines that require payment to be solved.
These criminals demand payment in multiple forms, but the most common are prepaid cards, wire transfers, and cash sent through mail or through cryptocurrency ATMs. If victims do not pay these fines or provide their personal information, the scammers in disguise will threaten them with potential prosecution or arrest.
The FBI states that no law enforcement agency will ever contact you asking for money, but if you’re still unsure whether you’re being scammed, here are a few more phishing tips that can help:
Unsolicited phone calls or texts are best avoided altogether or confirmed with a second source. Verify the caller’s identity with the organization they claim they represent. Ask for a name and position and make it clear you will be following up to verify their identity.
Do not reveal any personal or financial information over the phone, through text, or through a link provided in a text message.
Generic greetings that do not address you by name, especially when asking you to verify your identity or pay a fine, are a definite indicator that you may be being scammed.
Any strange grammar or spelling mistakes in a text message can be signs that this is someone impersonating an official agency, company, or higher-up to scam you.
Although scammers try to trick users over the phone, phishing scams can also happen over email. In addition to the tactics mentioned above, here are some extra tips on how to detect and avoid phishing emails:
Cybercriminals will often impersonate well-known brands or individuals by using fraudulent email addresses with just a few alterations of letters or characters. An example is an email address that appears as “bank0famerica.con.”
If you receive a message or email with a link, hover over the link without clicking on it. This will allow you to see a link preview. If the URL looks suspicious or doesn’t match up with the content in the email, do not interact with it and delete the entire message.
Be cautious of any attachment in an email. Scammers often use attachments as a sneaky way to deliver viruses and malware onto unsuspecting people’s devices.
Phishing scams can be deceitful, especially with the added pressure of a seemingly real (but definitely fake) government official or law enforcement agency accusing you of breaking the law. However, by following the tips outlined above, you’ll be able to spot these scams from a mile away and stay safer online!
The post What the FBI Wants You to Know About the Latest Phishing Scheme appeared first on McAfee Blog.
Have you ever been online and replied to a comment or post? Maybe it was on Reddit or on an influencer’s Instagram. Did other people reply to you, and were any of them unexpectedly hostile? When you’re online, a little hostility is sadly par for the course, but most people brush it off and move on to enjoy other aspects of life online. But what would you do if that unpleasant interaction went much farther than was reasonable? What if one day you discovered the most important parts of your identity had been maliciously and intentionally revealed online? Let’s talk about doxxing – what it is and how you can avoid becoming a victim of this kind of harassment.
Doxxing, derived from the hacker term “dropping docs”, is internet slang for revealing someone’s identity online for the purposes of harassing them. It usually goes way beyond simply revealing someone’s email address or name and may involve personal information like a home address or workplace, SSN, financial information, phone number, pictures, texts, IP address, and other important details. The tricky thing about doxxing is that aspects of it may not be a crime, depending on what you’ve made publicly available online. However, the context in which doxxing occurs is crucial. Often it’s the first step taken to incite more severe harassment. For instance, the doxxer may not plan on taking action against their target but instead hope that someone else does. When put up against a recent Pew Research report showing that 41% of U.S. web users experience harassment in some form, it’s clear that Doxxing is a dangerous trend online.
Doxxing is a problem that’s grown in scope simply because there’s so much more data about us being kept online. Third-party services, called data brokers, capture our account info, the sites we visit, how long we spent on them, and other kinds of metadata to create profiles they then resell to advertisers. If someone gets access to these troves of data, they can reveal extremely damaging information about an individual, or data that allows a person to be damaged. For instance, with a phone number and a current address, some criminals were able to call in SWAT teams on innocent individuals. Political dissidents are often doxxed by the governments their protesting against. And on a lighter note, the adult website Ashley Madison, which promotes extramarital affairs, had their members’ data leaked online, to the embarrassment of a few public figures.
The response should be very similar to the one you’d take if your wallet was stolen. Move fast, stem the loss, and begin remediation as soon as possible. Here are some broad steps that can be taken.
Of course, not being doxxed in the first place is the ultimate goal of a proactive online protection plan. Here’s what we recommend:
Identity theft protection services help protect your data, monitor your online accounts like emails, SSNs, and more. In addition to online monitoring, they should also offer insurance and even theft remediation if the worst should occur.
Before you tag your location, friends, or workplace in a photo think about who has access to this information. What’s gained or lost by sharing all that info? Also, security questions for your accounts should not use the name of your pet or your first-born child if you have posted those on Facebook.
Public Wi-Fi networks at coffee shops and airports may not be secure against hackers and snooping. That’s why we recommend using a VPN whenever you’re connected online. This powerful tool hides your activity and location whenever you’re online on an unsecured network.
Googling yourself is a great way to see if anyone is using your online identity in bad ways.
Social networks allow you to control who can see your data. Usually, with a few clicks, you can restrict what you show online to a great degree. For instance, makes your payments viewable to other users as a default, but can easily be changed to hide them from the public.
Using long, complex, unique passwords for every account is convenient and maybe the best way to prevent your information from being stolen. Yes, we said convenient because with a password manager you only need to remember one key to create and manage much longer ones for all your most important accounts.
The reality is that the more we live online, the more our identities will too. This does not mean we need to live a restricted life online. In fact, using comprehensive online protection, which features most of the tools above, we can remain free to enjoy life on our terms. Doxxing is something to be aware of, but with great protection, it’s far from anything we need to be worried about as we make the most of our lives online.
The post Doxxing, The Internet, and How You Can Lock Down Your Data appeared first on McAfee Blog.
The convenience of tapping your phone at the cash register instead of fumbling for loose change in your physical wallet is undeniable. Nearly 40% of Canadians used their mobile wallets more often in 2020 because of the perceived safety of contactless payment, according to one report.1 While digital wallets and tap to pay is becoming more widespread, you may wonder: what exactly is a digital wallet? Are they safe?
A digital wallet, also known as a mobile wallet, is a smartphone app that stores your payment information and enables tap to pay at most point-of-sale terminals. A digital wallet is perfectly safe, as long as you guard your smartphone just as closely as you would your physical wallet.
Here’s why you should secure your digital wallet and three tips to help you do so.
Think about what you store in your physical wallet: credit cards, debit cards, driver’s license, library cards, gift cards, cash. Now, imagine (or if you’ve been unlucky enough to lose your wallet in the past, think back to) the hassle that would ensue if someone stole your wallet or you misplaced it. Not only do you have to cancel your cards, notify your various banks, and wait for replacements, but the niggling worry that a stranger has access to your personally identifiable information (PII) will likely keep you up at night.
Just like you store your wallet in your front pocket when about town and check your seat before leaving a taxi or a plane, look after your smartphone just as closely. Unlike a physical wallet, whose absence is noticed quickly, a digital wallet may be compromised by a cyber pickpocket without you knowing for a while. For example, the BBC reported that researchers found a potential shortcoming in Apple Pay’s Express Transit mode where cyber pickpockets could remotely access mobile wallets.2 Luckily, the researchers’ experiment is unlikely to occur in the real world, but it’s a reminder to everyone to check their monthly bank statements for suspicious transactions. Cybercriminals get smarter and bolder by the day, so it’s not unlikely that they’ll find and exploit a digital wallet shortcoming in the future.
Follow these tips to help you use your digital wallet more confidently.
Always protect your digital wallet with a passcode! This is the best and easiest way to deter cybercriminals. It’s best if this combination of numbers is different than the passcode to your phone. Also, make sure the numbers are random. Birthdays, anniversaries, house addresses, and the last digits of your phone number are all popular combinations and are crackable codes to a resourceful criminal.
Better yet, if your mobile wallet app allows you to protect your account with facial recognition or a fingerprint scan, set it up! If your digital wallet proves difficult or impossible to enter, a cybercriminal may leave it for an easier target, keeping your PII safe.
Another way to secure your digital wallet is to make sure you always download the latest software updates. Developers are constantly finding and patching security holes, so the most up-to-date software is often the most secure. Turn on automatic updates to ensure you never miss a new release.
Before you swap your plastic cards for digital payment methods, make sure you research the digital banking app before downloading. Make sure that any app you download is through the official Apple or Android store or the financial institution’s official website. Then, check out how many downloads and reviews the app has to make sure you’re downloading an official app and not an imposter. While most of the apps on official stores are legitimate, it’s always best practice to check for typos, blurry logos, and unprofessional app descriptions to make sure.
The digital era is an exciting time to make the most of the conveniences technology affords; however, constant vigilance is key to keeping your finances and PII private. Whether you’re looking for additional peace of mind or have lost your wallet, consider signing up for an identity monitoring service like McAfee identity protection. McAfee will monitor your email addresses and bank accounts and alert you to suspicious activities up to 10 months sooner than similar services. Are you curious about how secure your current online habits are? Check your Security Protection Score today and see what steps you can take to live more confidently online.
1Canadian Payment Methods and Trends Report 2021
The post How to Secure Your Digital Wallet appeared first on McAfee Blog.
We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.
While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.
The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.
The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.
You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.
Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.
Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.
You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.
Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.
The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.
A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.
There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.
A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.
A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.
Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.
Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:
You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.
Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.
With McAfee by your side, you can stay online confidently.
The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.
It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself.
Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think).
The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.
Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:
As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer to detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.)
The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.
With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get ID issued in your name as well.
Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.
Most breaches are financially motivated, with some researchers saying nearly 90% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet could involve anything from damaging the reputation of an organization to cases of revenge.
A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years:
Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location.
In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine.
When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps.
Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.
If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed.
If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage.
Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right:
Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly.
The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blog.
Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.
Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.
Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.
Here’s a quick look at some ways identity thieves can get their hands on your valuable data:
There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.
With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.
Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.
Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.
If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.
Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.
The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.
Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.
Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.
If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.
Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.
This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.
If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.
No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:
You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.
Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.
The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.
We’re online more than ever, in large part because it allows us to take advantage of online conveniences like bill pay and booking appointments. But these many benefits might also leave us exposed to risks, like identity theft.
Identity theft is characterized by one person using another’s personal or financial data for their benefit. Cybercriminals may take information like a person’s name, birthday, Social Security number, driver’s license number, home address, and bank account information and use it for their benefit. A name and matching financial information, for instance, can be used to apply for credit cards or open new accounts.
The good news is that you can safeguard yourself and your family with some best practices — allowing you to enjoy your best life online and worry less about cybercriminals. Share these 10 tips with your family to help keep your entire household safe.
A good habit to get into is to password-protect your computer, tablet, and mobile devices through unique, strong passwords. These devices are home to some of your most sensitive information, including everything from emails to apps that connect to your bank accounts. So, if these devices fall into the wrong hands, a password makes it harder to access your personal data.
Take some time to come up with your passwords, though. It’s important to create strong passwords that hackers can’t guess. A strong password will include a mix of symbols, numbers, and letters. Steer clear of simple passwords like “123456” (it might seem obvious, but this is one of the most common passwords people use). Also, avoid including information that other people can guess, like your birthdate, home address, or name.
Don’t forget to use different passwords for different accounts. If you use the same password across multiple accounts, and a fraudster gains access to one account, they may access the others. Fortunately, McAfee’s identity protection services include a password manager, which can help secure your account credentials across multiple devices. This tool encrypts passwords, storing them safely and making it easy to keep track of them.
Identity thieves are skilled at leveraging new technologies. Phishing is one great example of this. Phishing involves criminals masquerading as trustworthy entities, such as government agencies or banks, and using this trusted position to get sensitive information. Phishing scams started with traditional mail. They’re now also done via phone, text, and email.
As a general rule of thumb, never give out any personal information when contacted by a business, bank, or another entity. Also, make sure your email spam filters detect phishing attempts. Never open emails from people you don’t know, and don’t download email attachments without knowing what they are. Some phishing emails include malware, which can infiltrate your device and access personal data. A McAfee Total Protection plan is an all-in-one protection solution that can help you detect and avoid malware.
Fraudulent websites may also use phishing techniques. A website may look similar to the legitimate website of a mortgage lender, bank, or credit card company but might be a fraudulent platform seeking to get information from consumers. Always verify that any website you visit is the legitimate website of the institution, and consider McAfee antivirus software, which offers a safe browsing solution.
When financial identity theft occurs, this can also impact financial institutions like banks and lenders. So, they’re eager to prevent fraud, as well. One way they do this is through fraud alerts. You can set up your online banking to issue fraud alerts — for example, via an email, text message, or phone call — if your bank suspects suspicious activity on your account.
In some cases, a bank will also freeze your account until you verify whether the activity is legitimate. This is a common tactic used to protect against credit card fraud. Geo-control is one example: If you live in the U.S., but a German IP address uses your credit card, your credit card provider will likely issue an alert. You can also set up alerts for certain transaction amounts or types.
Your credit report is one of the most powerful tools you have at your disposal for catching identity thieves and stopping them in their tracks. You’re entitled to a free credit report every 12 months via AnnualCreditReport.com, an initiative of the Federal Trade Commission (FTC). You can get a free copy of your report from each major credit bureau: Experian, Equifax, and TransUnion.
Review your report thoroughly, checking for inaccuracies. When credit monitoring, check your:
If you find any discrepancies, contact the appropriate credit reporting company. You should also contact the relevant financial institution and visit IdentityTheft.gov. You can report the suspected identity theft and find resources to help you recover.
Social media is great for connecting with others online, but it does open the door to some vulnerabilities. Be careful about what you post, and steer clear of sharing personal details like your home address, children’s names, pet’s names, or birthdays, which some people use as passwords. If a social media platform offers two-factor authentication, opt in.
Images are another touchy subject. Never post photos that include private data, like a picture of your passport or vaccine card. Consider what’s in the background of any photos — from your home (with a house number) to mail with your address. Finally, you may want to set your visibility to private on all social media accounts, limiting who can view them. And even if your account is private, you should still follow the above tips.
Some identity thieves get people’s personal information by dumpster diving. One solution? Invest in a paper shredder. You’ll be able to shred documents into tiny bits that are hard to piece together, making it that much harder for someone else to piece together any personal information they contain.
Here are some documents worth shredding:
If you’re not sure whether something needs to be shredded, go ahead and destroy it. It only takes seconds, and you’re better off safe than sorry.
Whether you use a computer, tablet, or mobile device for many of your online activities, like paying bills, these devices contain a lot of personal data. So, it’s good to protect them from hackers. Install antivirus software like McAfee’s to protect against viruses and spyware. It would be best if you also had a firewall, which is a network security system that controls the incoming and outgoing network traffic based on set security parameters.
To take your device security a step further, you may also want to invest in a virtual private network (VPN). This helps hide your online activity. It can safeguard against hackers on public networks but is also worth using at home. It hides details like browsing activity, personal data, and IP address from potential snoops. McAfee also offers VPN services.
While your computer, tablet, or mobile device may hold a great deal of personal data, you likely also have hard copies of sensitive documents worth protecting. Documents like your birth certificate, Social Security card, and passport contain valuable information that identity thieves can use for personal gain, so you want to make sure they’re kept in a safe space.
Don’t simply shove these documents into your desk drawer. It’s best to keep them in a locked, fireproof home safe with a secure code. To keep things organized, put each document in a protective plastic sleeve and put the sleeves in a binder. This can be useful if you have a large family and need to keep track of everyone’s data.
Sophisticated hackers don’t just target individuals. They may also try to infiltrate businesses, government agencies, higher education institutions, health care facilities, and any other organization that gathers sensitive consumer information. If an entity is subject to a data breach, they’re legally required to notify any consumers who may have been impacted.
However, it’s still good to inform yourself about potential breaches that may affect you. Larger-scale data security risks are usually reported in the media. We also post about data breaches on the McAfee blog. If an entity you do business with has been affected, change your passwords and the passwords of any related accounts immediately.
Knowing possible signs of identity theft can help you catch it early so that you can continue to enjoy your time online. Educate yourself and your family about these warning signs, ensuring everybody stays safe. Here are some possible indications identity thieves have targeted you:
The internet keeps all of us connected, but that’s why identity theft protection is important. With people increasingly connected, doing more, and sharing more online, cybercriminals can pinpoint weaknesses and take advantage. Hackers are ready to leverage your information for personal gain, and identity theft is no exception.
McAfee is here to help. McAfee’s identity protection services provide 24/7 monitoring of your email addresses and bank accounts, providing up to $1 million worth of ID theft coverage. You deserve to enjoy the comfort offered by the internet without stressing about identity theft. Implement the best practices above in your household so that you and your loved ones can stay connected with confidence.
The post 10 Ways to Protect Your Identity appeared first on McAfee Blog.
Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security
Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically.
Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem.
Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources.
Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat.
If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well.
Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.
A good time to check if someone is using your identity is before it even happens.
One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.
And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.
Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including:
Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root.
Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”
And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included:
Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later.
Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused.
Ways you can spot for possible identity theft include:
If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity.
This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud.
In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised.
With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including:
Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you.
One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately.
Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity.
Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense.
As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone.
Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers.
For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file.
Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.
Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them.
Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.
No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet.
The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.
“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever.
Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.
It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.
Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off.
A few examples follow. Note that these may be signs of a hacked phone, yet not always.
A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are.
Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present.
If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people.
A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well.
Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.
To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.
1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below.
2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.
3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.
5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.
A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way.
The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.
How many rooms in your home contain a smart device? From Peloton bikes to showerheads with Bluetooth speakers, smart home technology is rapidly making its way into every room in every household. In fact, the number of smart households (those that contain smart home technology) in the U.S. is expected to grow to 77.05 million by 2025. But with new technology comes new challenges.
Many product designers rush to get their smart devices to market, treating security as an afterthought and consequentially creating an easy access point for criminals to exploit. Once a hacker taps in to a user’s home network, they could potentially gain access to all the devices connected to the network. And many consumers, amazed by the appliances’ efficiency, are unaware of the risks of interconnectivity. So, how can families prevent criminals from taking peeks into their home?
Let’s take a tour through an average smart home and uncover the security implications of the various devices in each room.
Believe it or not, the security risks of a smart home often apply before you even step foot inside the house. Approximately 21 million U.S. homes have professionally monitored security systems. However, these systems are not immune to hacks. One popular security camera system experienced a series of intrusions where hackers were able to communicate with residents, making inappropriate comments, taunting children, and even demanding a ransom payment for the hacker to leave the system. Some users of another security camera system experienced similar intrusions, with hackers playing vulgar music and cranking the homeowners’ heat up to 90 degrees.
Security cameras are just the beginning. Users control mowers, smart sprinklers, and other outdoor devices remotely with smartphone apps. Although they are meant to make consumers’ lives more convenient, outdoor devices with embedded computers could be at the greatest risk of attack, according to professor of computer science and cybersecurity expert, Dr. Zahid Anwar.
Outdoor devices like garage door openers, wireless doorbells, and smart sprinklers are more vulnerable because they may be easily accessible to someone driving down the street with a computer or other Wi-Fi transmitter. Outdoor smart devices can be used as entry points, allowing hackers to access the entire smart home network. To prevent a stranger from spying on your network, it’s important to check how these products store your data. If the device’s system stores your personal information and is connected to the main home network, there is a possibility that a breach of one device on the network could reveal your data to a hacker.
Once you step foot into a smart home, you’ll likely find a variety of devices adopted by residents for added convenience, including smart TVs, Wi-Fi routers, smart speakers, thermostats, lightbulbs, and personal home assistants — the list goes on! But the fact that these devices are connected to the internet opens the door for cybercriminals to make themselves at home. For example, the FBI issued warnings about the risks of smart TVs, noting that hackers could potentially gain access to an unsecured television and take control by changing channels, adjusting volume levels, and even showing inappropriate content to children.
Additionally, a recent study outlined multiple privacy concerns with a popular virtual assistant, ranging from misleading privacy policies to allowing third parties to change the code of their programs after receiving approval from the device’s parent company. Anupam Das, assistant professor of computer science at North Carolina State University, stated that third party software developers created many of the applications consumers interact with while using the virtual assistant. However, Das and their fellow researchers identified several flaws in the current vetting process that could allow those third parties to gain access to users’ personal information. The virtual assistant’s parent company does not verify the developer responsible for publishing the third-party program, so a cybercriminal could easily register under the name of a trusted developer and create a program that spreads malicious code. For these reasons, it is critical that consumers stay informed on potentially vulnerable entry points left open by device manufacturers so they can take action to better protect their smart home technology and their personal privacy.
Today, it is not so weird to talk to your refrigerator (well, maybe a little). Smart appliances are quickly making their way into consumers’ kitchens. You can control your blender or Instant Pot from your phone and use voice activation with various appliances, further blurring the lines between the physical and the digital. And while smart kitchen appliances empower you to do things like controlling your air fryer from an app and use voice activation to brew your coffee in the morning, living like a Jetson does come with potential security risks. In 2019, McAfee researchers discovered a vulnerability within a Mr. Coffee brand coffee maker that could allow a hacker to access the user’s home network. To prevent criminals from brewing up trouble in your home, ensure that you take measures to secure each of your devices and keep criminals from spying on your network.
For many people, the bedroom is more than just the place where they sleep at night — it is a relaxing sanctuary where they can unwind. It is no wonder that many people have adopted various gadgets to turn their sanctuaries into high-tech hubs for relaxation. Take a smart bed, for example. These mattresses incorporate biometric sensors to help you snooze better, and they connect to a smartphone app that tracks your sleep trends and health metrics. While this technology may provide insight on how you can sleep better, it is important to realize that these devices are collecting data and sending it back to the manufacturer. Often, consumers do not stop to research what specific data is being collected and how it is being used, placing a lot of trust in the device manufacturer to safeguard their private information. But what happens if the company suffers a data breach or ransomware attack? There is a chance that your data might fall into the hands of a hacker. To better protect your online security, understand that enjoying the convenience of connected IoT requires an assessment of where your information is being stored.
There is no denying that IoT devices have upped the convenience of tech users’ lives everywhere. But with these technological rewards comes added risk — cybersecurity risk, that is. The more connected devices you have in your home, the more opportunities criminals have to infiltrate your network and reach other data-rich devices. This can potentially put your private and financial information at risk, not to mention your privacy.
As our reliance on IoT and smart home technology grows, so will the need for users to step up their cybersecurity practices. Follow these tips to help protect your personal data and privacy while still enjoying all that your smart home gadgets have to offer:
1. Secure your Wi-Fi network
Out of the box, most Wi-Fi routers are either not secured or use a default password such as “admin,” making it easy for hackers to poke around and access devices that are connected to your router. To prevent cybercriminals from snooping on your network and the gadgets that are attached to it, secure your Wi-Fi network with a strong password.
A password or passphrase that is long, complex, and unique will discourage attempts to break into your accounts. Try creating a string that is at least 12 characters long, contains a combination of uppercase letters, lowercase letters, symbols, and numbers, and that is unique to each account.
Do your research before investing in a smart device. Ask yourself if the gadget is from a reputable manufacturer. Has the company had previous data breaches, or do they have an excellent reputation for providing secure products? Also, take note of the information your IoT device collects, how vendors use this information and what they release to other users or third parties.
Above all, understand what control you have over your privacy and information usage. It is a good sign if an IoT device allows you to opt-out of having your information collected or lets you access and delete the data it does collect.
In addition to the password/username combo, multi-factor authentication requires that users confirm a collection of things to verify their identity — usually something they have, and a factor unique to their physical being — such as a retina or fingerprint scan. This can prevent a cybercriminal from using credential-stuffing tactics (where they will use email and password combinations to hack into online profiles) to access your network or account if your login details were ever exposed during a data breach.
Stay on top of software updates from your device manufacturer. Available updates are not always advertised, so visit the manufacturer’s website regularly. Additionally, make sure to update mobile apps that pair with your IoT device. Adjust your settings to turn on automatic software updates, so you always have the latest security patches.
Your router is the central hub that connects all the devices in your home, so make sure that it’s secure. After you change the default password and name of your router, ensure that your network name does not give away your address, so hackers can’t locate it. Then check that your router is using an encryption method, like WPA2, which will keep your communications secure.
Additionally, consider setting up a “guest network” for your IoT devices. This is a second network on your router that allows you to keep your computers and smartphones separate from IoT devices. So, if a device is compromised, a hacker still cannot get all the valuable information that is saved on your computers. Check your router’s manual for instructions on how to set up a guest network.
You do not need to go it alone — employ the help of a security solution like McAfee Secure Home Platform, which provides smart security for your home network. By automatically protecting your connected devices through the router, you can feel confident that you have a solid line of defense against online threats.
McAfee Total Protection also includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location. It also includes home network security to protect your firewall and block hackers from accessing your home network. McAfee Total Protection includes a home network map that allows you to easily identify trusted devices on your network and flag potential intruders.
Recognize that every Wi-Fi connection, every Bluetooth connection, and every connection you make using a wireless connection is subject to hacking. This will help you better understand the risks associated with your smart home devices, and therefore will help you be more equipped to combat them. Remember: a secure home is the smartest home you can have!
The post How to Secure Your Smart Home: A Step-by-Step Guide appeared first on McAfee Blogs.
In Part 1 of this blog, we introduced Trend Micro Cleaner One Pro, a one-stop shop to help you speed up your Mac, highlighting the Quick Optimizer, the Main Console, and the Cleaning Tools. In Part 2, we resume the discussion of how to make your Mac run faster with the remaining Cleaner One Pro features: System and Application Management, Privacy Protection, and Other Options.
Your Mac may get sluggish after a year or two of usage and you may find that booting up takes a lot longer. Doing a Startup Manager scan can help you reduce slowdown due to unwanted startup programs and services, to help your Mac boot faster.
Upon completing the scan, Startup Manager will identify apps under two categories: Login Items and Launch Agents.
Login Items are apps that run automatically upon login. You can manage these apps by enabling them to run automatically or disabling them to make your Mac more efficient. If you don’t need autorun, you can remove the apps from the list.
Launch Agents are background services that run automatically on System startup for the extension features of apps. You can manage these services by letting them run automatically or by disabling them to make your Mac boot faster. Similarly, you can remove these agents if you don’t need them or they’re broken.
When a user installs an app that doesn’t meet their expectations, they’ll never use it again. In many cases, they remove the app by simply dragging it into the trash, assuming the action completely removes the app, but this is not always true. When you uninstall an app, there are often associated files left on your Mac, even after you have emptied the Trash. They’re known as leftovers.
Leftovers are an app’s associated files and folders that can include different languages, log files, agents, or processes that might try to start an application. App Manager aims to resolve this and helps you clean up your Mac by completely removing app leftovers. App Manager detects all app leftovers automatically so you can remove them with just one click.
Data security and privacy are especially important and managing these applies to anyone collecting and keeping data. Data that has reached its retention limit needs to be permanently removed from your file system and to be sure it can’t be recovered you need to overwrite the file with random series of binary data multiple times. This process is often referred to as shredding. With File Shredder, you can remove sensitive files from your hard disk without worrying that they can be recovered.
Preferences allows you to manage how the Cleaner One Pro app performs. In Preferences, you’ll see General, Notifications, Memory, Duplicates, Whitelists and Auto Select.
On the General tab, you can choose Auto start at login and other options according to how you would like Cleaner One Pro to behave during startup.
On the Notifications tab, you can disable the notification about smart memory optimization.
Cleaner One Pro is also equipped with a Smart Memory Optimization feature on the Memory tab. This feature uses artificial intelligence. You can set auto clean when your available memory is low or when an app is closed.
The Duplicates, Whitelists and Auto Select tabs work when you use the Duplicate Files feature on the main console. When there are too many duplicate files on your Mac, you can set the rules on the minimum file size, as well as which files to exempt or prioritize during deletion.
If you need technical assistance about Cleaner One Pro, click the robot icon either in the Apple Menu window or on the Main Console.
A chat support person will attend to your concerns or suggestions when using Cleaner One Pro. In case there is no available support engineer, you can send an email by clicking Send Email. Make sure to provide the correct email address.
Aside from Cleaner One Pro for Mac, we offer Antivirus One for Mac—as well as Cleaner One for iPhone, which you can download by scanning the QR Code. You can also submit your ideas for Other Tools by clicking the panel.
As you use your Mac over time, you need to maintain it to keep it running smoothly. Trend Micro Cleaner One Pro can clean up your disk space, help boost performance, and solve other Mac issues you might encounter during your daily work. As you consider it for your Mac, you may have remaining questions:
What’s the difference between the Free version and the Paid version? The Free version of Cleaner One Pro includes the Memory Optimizer, basic CPU and Network Monitoring, a Junk Files Cleaner, a Big Files Scanner, a Disk Map, and the Startup Manager. The Paid upgrade of Cleaner One Pro unlocks more features, including more Advanced CPU/Network Monitoring, a Duplicate Finder, a Similar Photos Scanner, an App Manager, and a File Shredder.
Is it safe to use Cleaner One Pro? Cleaner One Pro is notarized by Apple, which assures its users both security and privacy.
How can I download Cleaner One Pro? Cleaner One Pro is distributed via the official Trend Micro website and other authorized channels. Note that Cleaner One Pro is also available for Windows. To make it easy for the readers of this blog series, we’ve provided the download links here: Download Mac Version – Download Windows Version
Go to Cleaner One Windows or to Cleaner One Mac for more information or to purchase the apps.
The post Cleaner One Pro Speeds Up Your Mac: Part 2 appeared first on .
The Mac has always been pretty easy to use, but even the most ardent Mac supporters know there comes a time when their Mac is no longer new and they notice slowdowns in its performance, particularly after intensive use. They’d like a handy one-stop tool to help them optimize memory and CPU performance, free up disk space, and generally speed up their Mac, since they don’t want to dig around in the MacOS for buried utilities they don’t know how to use. Fortunately, Trend Micro has a solution for that.
Trend Micro Cleaner One Pro is an easy-to-use, all-in-one disk cleaning and optimization utility that can help you boost your Mac’s performance. Cleaner One Pro includes a number of Mac housecleaning tools such as a Memory Optimizer, a Junk Files cleaner, a Big Files scanner, a Duplicate Files finder, an App Manager, a File Shredder, and a Disk Map. These functions are all rolled into an easy-to-use interface that helps you visualize your Mac’s usage, while freeing up memory and storage on your Mac.
In this two-part blog, we will show you how you can use Cleaner One Pro to make your Mac run faster, walking you through its features. In Part 1, we focus on Quick Optimizer, the Main Console, and the Cleaning Tools. In Part 2, we’ll focus on System and Application Management, Privacy Protection, and some Other Options.
Once you’ve installed Cleaner One Pro, its Quick Optimizer appears in the Apple Menu, with handy tools to speed up your Mac. Click the icon and it displays a Console that monitors your Memory, Junk Files, CPU, and Network Usage, while letting you Optimize your Memory Usage and Clean your Junk Files with just one click. System Optimizer opens a Window onto the contents of your Mac for more detailed management.
Memory Optimizer
There are applications running in the background of your Mac that take up physical memory and affect its performance. The Memory Optimizer gives you control over how your computer consumes its memory resources—and you can free up your Mac’s memory in seconds with just one click on the Optimize button. If you want to see which apps are taking up significant memory, you can click the three-dot icon next to Memory Usage. It will show your Mac’s memory usage by app, in descending order. Click the Information (i) icon in the Memory Usage window for a breakdown of the types of memory being used.
Junk files, temporary files, system files and other non-essential items will accumulate on your Mac over time. These files take up a lot of space on your hard drive and may degrade the performance of your Mac as you reach higher disk usage. Click the Clean button and the Junk Files cleaner quickly removes application cache, system log files, update files, temporary files and hidden leftover files. You can also see the details of the identified Junk Files by clicking the three-dot icon next to Junk Files.
When your computer starts to run slowly it’s helpful to have a snapshot of its CPU usage. With this feature, you can see which apps are using significant CPU resources and how much percentage they’re using. It also let you know how long your computer has been up and running, since system reliability can degrade if it’s been awhile since you restarted your Mac.
If you want to keep an eye on your bandwidth consumption and avoid exceeding data caps, it’s useful to know the real-time download and upload speeds on your Mac. The Network Usage Monitor also provides a view of other network related information such as your Wi-Fi signal quality.
The Main Console is the core workplace in Trend Micro Cleaner One Pro and provides the following features, which are presented here grouped by purpose:
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To access the Main Console, click System Optimizer in the Cleaner One Pro Apple Menu. The first time you do, you’ll need to authorize full access to your disk, so Cleaner One Pro can access more junk files. Simply click Grant Access in the System Optimizer window and watch the video or follow the written instructions. Complete the steps by closing Cleaner One Pro, then reload it. You’re now ready to begin optimizing.
The hard drive on your Mac holds the entire Mac operating system and important files including your data. As you use your Mac, over time its hard drive will accumulate junk files. These junk files are generated by the system and other programs. Cleaner One Pro is equipped with advanced and efficient algorithms that scan and remove junk files within seconds. Click Scan to scan for Junk Files and when the scan is done, either check a whole category or individual items in the category, then click Remove.
You may have a lot of clutter on your Mac in the form of big or old files that you probably no longer need and may have just forgotten about. Removing big unused files can recover a lot of disk space, but it could be time-consuming to delete them if done manually. Also, it is hard to select files for deletion if you don’t know the proper context— where the files are stored or how important they may be.
Big Files scanner provides a big file collector where you can easily spot and remove these files if you don’t need them anymore. Additionally, if you hover your mouse on a file, you’ll see a magnifier and a lock icon. Once you click the magnifier icon, you’ll locate the actual file. If you click the lock icon, the file will be added to the Ignore List, which will be locked.
Disk Map is a significant tool that helps you analyze the usage of your storage in a visual and interactive map. It quickly scans your drive and builds a visualization of files on the target folder of your Mac, allowing you to easily navigate the system. With Disk Map, you can find out the date when the file/folder was created, modified, and last opened. Furthermore, hovering your mouse on a folder then clicking the magnifier icon will direct you to the file’s location.
Another practice that you are probably comfortable doing is backing-up important files, photos, program installation files and apps on your hard drive. While this is a good practice, it creates duplicate files on your Mac that eventually add clutter and consume disk space. It’s also hard to find files in name searches when you have too many of them.
The Duplicate Files function lets you select a source folder where it will inspect and identify duplicate files on your Mac. In the scan results, an option called “Auto Select” helps you automatically select duplicate files. The information provided by “Auto Select” is listed below:
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You can choose Remove to Trash or Delete Permanently on the confirmation page.
Often, you organize pictures of travels and life events, and also keep a copy to ensure you don’t lose those captured moments. But as digital photos pile up, often similar to others on your drive, they take up a lot of space. To assist you cleaning these up, use Similar Photos, and then choose your photo library to scan the photos on your Mac.
The result will display similar photos and you can choose the ones you don’t need, and the files will be added in the selected list. Click the Remove button to completely delete them from your hard drive.
That’s it for now! The second part of this blog will take up the remaining toolsets of Trend Micro Cleaner One Pro.
Go to Cleaner One Mac for more information or to purchase the app.
The post Cleaner One Pro Speeds Up Your Mac: Part 1 appeared first on .
We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.
As you use more internet-connected devices and smart appliances in your home, it’s of utmost importance to make sure your gadgets are properly protected from malware and hackers—and Trend Micro Home Network Security (HNS) helps you do just that. But while it’s easy to set up, connect, and configure (and even to forget!), you reap the most benefit when you’re actively involved with it, maintaining and monitoring its features and controls.
Start by asking the question: Are you sure your home network is secure? As you learn what network security entails, by the end of this blog you’ll be able to answer that question confidently. The more you’re involved with HNS, as the tech-savvy “guru” of the household, the more you’ll know when things are properly secured.
We’ll cover three main topics in Part 3 of our 4-part series, where we help you to test the following features: Threat Blocking, Access Control, and Parental Controls.
To better understand how HNS blocks malware on malicious websites from being downloaded to your devices, open your browser either from your mobile device or PC then proceed to these links:
http://www.eicar.org/download/eicar.com
When you run these tests, the test URL will be blocked, your browser will say “Website Blocked by Trend Micro Home Network Security,” and the payload will not be downloaded to the test device. The HNS app will then notify you that a web threat has been blocked, along with the name of the test device that was able to detect it. In the future, you should monitor the HNS app for such messages, so you can see which malicious sites your family has been accessing and warn them.
Next, there are three aspects of Access Control that you should test to familiarize yourself with the features. They are: Approving and Rejecting Devices, Remote Access Protection, and Disconnecting Devices.
Device control is the first part of access control.
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Based on the decision to Allow Connection, verify the connection status on the new device by navigating to a webpage or using an application that connects to the internet.
For the next test, Remote Access Protection, you’ll use a real-world remote-access program commonly used in tech support scams. Note that remote desktop software such as LogMeIn, AnyDesk, TeamViewer, and others are not inherently harmful, but malicious hackers often use them for nefarious activities, such as tech support scams, where they lure you into downloading such a program, pretending they need it to “solve” your computer problems. Unsuspecting consumers around the world have fallen victim to such scams, often losing a large amount of money in fake support fees and ransoms. Additionally, such hackers can use remote desktop programs to scoop up your private data and sell it on the Dark Web.
Home Network Security gives owners peace of mind by preventing these types of Remote Desktop programs from establishing connections with remote computers.
In this test, we will use the free version of TeamViewer.
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HNS will block the TeamViewer session and the HNS app will receive a notification of a remote access connection attempt, along with the name of the target PC. Once you’ve run your tests and understand how this access blocking works, you can delete the instances of TeamViewer on your devices, if you have no need of them.
Next, you should test Disconnecting Devices.
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As we indicated in our last installment of this series, there are many facets to HNS’s Parental Controls. In this segment we will check the effectiveness of its Website Filtering, Content Filtering, App Controls, Time Limits, and Connection Alert & Notification capabilities.
Testing Website Filtering is easy.
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The browser will show, “Website Blocked by Trend Micro Home Network Security” and indicate the rule that triggered the block, i.e., the Category: Personals/Dating rule in our test. The HNS app will receive a notification indicating HNS prevented your “Pre-Teen device” was from visiting a Personals/Dating site. Tapping the notification will show more details, such as the time and website visited.
Moving forward, Content Filtering is next in our checklist.
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When it’s toggled ON, you can try to search for inappropriate content, such as red band trailersDoing this, the user will see a message that says, “Some results have been removed because Restricted Mode is enabled by your network administrator.” In addition, videos with mature or inappropriate content will not be displayed when you open YouTube’s Home page.
To continue, you can test the Inappropriate App Used functionality. Note that this feature only logs the apps opened in your devices; it does not block those apps from being used by the child.
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Next, on your test mobile device, open any of the apps that correspond to the App Categories you’ve chosen. For instance, when a gaming app is opened, The HNS app should get a notification that a Games App was found in the user’s device. Tapping this notification should open the Report section where more detailed information is presented, such as the name of the app, the amount of time it was used, and the name of the device that triggered the notification.
To test Time Limits, you can set up a simple rule that consists of the chosen days the family member can use the internet, set the internet time limit, and set the time spent on YouTube within the set time period they’re allowed to use the internet, then enable notifications for this rule.
As an example:
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To check if the rule is working, look for when the user attempts to surf and use YouTube beyond what’s permitted by the rule. HNS will block access to the internet and YouTube and provide you with a notification that says the YouTube or internet time limit has been reached by the user account. This notification is also logged in the user profile’s Report section.
Let’s wrap up testing the Parental Control features with enabling Connection Alert. This allows you to receive a notification when a device you choose, like your child’s mobile phone, reconnects to your HNS-secure network after getting home from school.
To do this, from the HNS App’s User Account > Settings, enable Connection Alert to indicate when the devices you have selected connect to the home network, according to your set schedule. You’ll only receive notifications of connections from HNS during that scheduled time.
Is your network secure? As the techie in your household, you’re the designated technical support for the family. As the saying usually goes, “Heavy is the head that wears the crown,” but armed with what you’ve just learned about Trend Micro Home Network Security’s capabilities, your burden will lighten significantly and you and your family will stay safe and secure from constantly evolving network threats.
Go to our website for more information on Trend Micro Home Network Security. And watch for Part 4 of this series, where we wind up with some additional monitoring and maintenance best practices.
Go here for Parts 1 and 2 of our series:
You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration
Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls
The post In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions appeared first on .
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