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The U.S. government is warning that “smart locks” securing entry to an estimated 50,000 dwellings nationwide contain hard-coded credentials that can be used to remotely open any of the locks. The lock’s maker Chirp Systems remains unresponsive, even though it was first notified about the critical weakness in March 2021. Meanwhile, Chirp’s parent company, RealPage, Inc., is being sued by multiple U.S. states for allegedly colluding with landlords to illegally raise rents.
On March 7, 2024, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) warned about a remotely exploitable vulnerability with “low attack complexity” in Chirp Systems smart locks.
“Chirp Access improperly stores credentials within its source code, potentially exposing sensitive information to unauthorized access,” CISA’s alert warned, assigning the bug a CVSS (badness) rating of 9.1 (out of a possible 10). “Chirp Systems has not responded to requests to work with CISA to mitigate this vulnerability.”
Matt Brown, the researcher CISA credits with reporting the flaw, is a senior systems development engineer at Amazon Web Services. Brown said he discovered the weakness and reported it to Chirp in March 2021, after the company that manages his apartment building started using Chirp smart locks and told everyone to install Chirp’s app to get in and out of their apartments.
“I use Android, which has a pretty simple workflow for downloading and decompiling the APK apps,” Brown told KrebsOnSecurity. “Given that I am pretty picky about what I trust on my devices, I downloaded Chirp and after decompiling, found that they were storing passwords and private key strings in a file.”
Using those hard-coded credentials, Brown found an attacker could then connect to an application programming interface (API) that Chirp uses which is managed by smart lock vendor August.com, and use that to enumerate and remotely lock or unlock any door in any building that uses the technology.
Update, April 18, 11:55 a.m. ET: August has provided a statement saying it does not believe August or Yale locks are vulnerable to the hack described by Brown.
“We were recently made aware of a vulnerability disclosure regarding access control systems provided by Chirp, using August and Yale locks in multifamily housing,” the company said. “Upon learning of these reports, we immediately and thoroughly investigated these claims. Our investigation found no evidence that would substantiate the vulnerability claims in either our product or Chirp’s as it relates to our systems.”
Update, April 25, 2:45 p.m. ET: Based on feedback from Chirp, CISA has downgraded the severity of this flaw and revised their security advisory to say that the hard-coded credentials do not appear to expose the devices to remote locking or unlocking. CISA says the hardcoded credentials could be used by an attacker within the range of Bluetooth (~30 meters) “to change the configuration settings within the Bluetooth beacon, effectively removing Bluetooth visibility from the device. This does not affect the device’s ability to lock or unlock access points, and access points can still be operated remotely by unauthorized users via other means.”
Brown said when he complained to his leasing office, they sold him a small $50 key fob that uses Near-Field Communications (NFC) to toggle the lock when he brings the fob close to his front door. But he said the fob doesn’t eliminate the ability for anyone to remotely unlock his front door using the exposed credentials and the Chirp mobile app.
Also, the fobs pass the credentials to his front door over the air in plain text, meaning someone could clone the fob just by bumping against him with a smartphone app made to read and write NFC tags.
Neither August nor Chirp Systems responded to requests for comment. It’s unclear exactly how many apartments and other residences are using the vulnerable Chirp locks, but multiple articles about the company from 2020 state that approximately 50,000 units use Chirp smart locks with August’s API.
Roughly a year before Brown reported the flaw to Chirp Systems, the company was bought by RealPage, a firm founded in 1998 as a developer of multifamily property management and data analytics software. In 2021, RealPage was acquired by the private equity giant Thoma Bravo.
Brown said the exposure he found in Chirp’s products is “an obvious flaw that is super easy to fix.”
“It’s just a matter of them being motivated to do it,” he said. “But they’re part of a private equity company now, so they’re not answerable to anybody. It’s too bad, because it’s not like residents of [the affected] properties have another choice. It’s either agree to use the app or move.”
In October 2022, an investigation by ProPublica examined RealPage’s dominance in the rent-setting software market, and that it found “uses a mysterious algorithm to help landlords push the highest possible rents on tenants.”
“For tenants, the system upends the practice of negotiating with apartment building staff,” ProPublica found. “RealPage discourages bargaining with renters and has even recommended that landlords in some cases accept a lower occupancy rate in order to raise rents and make more money. One of the algorithm’s developers told ProPublica that leasing agents had ‘too much empathy’ compared to computer generated pricing.”
Last year, the U.S. Department of Justice threw its weight behind a massive lawsuit filed by dozens of tenants who are accusing the $9 billion apartment software company of helping landlords collude to inflate rents.
In February 2024, attorneys general for Arizona and the District of Columbia sued RealPage, alleging RealPage’s software helped create a rental monopoly.
Roughly nine years ago, KrebsOnSecurity profiled a Pakistan-based cybercrime group called “The Manipulaters,” a sprawling web hosting network of phishing and spam delivery platforms. In January 2024, The Manipulaters pleaded with this author to unpublish previous stories about their work, claiming the group had turned over a new leaf and gone legitimate. But new research suggests that while they have improved the quality of their products and services, these nitwits still fail spectacularly at hiding their illegal activities.
In May 2015, KrebsOnSecurity published a brief writeup about the brazen Manipulaters team, noting that they openly operated hundreds of web sites selling tools designed to trick people into giving up usernames and passwords, or deploying malicious software on their PCs.
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold on the domain heartsender,com. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed as long as possible. Image: DomainTools.
The core brand of The Manipulaters has long been a shared cybercriminal identity named “Saim Raza,” who for the past decade has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” “FudCo,” etc. The term “FUD” in those names stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
A September 2021 story here checked in on The Manipulaters, and found that Saim Raza and company were prospering under their FudCo brands, which they secretly managed from a front company called We Code Solutions.
That piece worked backwards from all of the known Saim Raza email addresses to identify Facebook profiles for multiple We Code Solutions employees, many of whom could be seen celebrating company anniversaries gathered around a giant cake with the words “FudCo” painted in icing.
Since that story ran, KrebsOnSecurity has heard from this Saim Raza identity on two occasions. The first was in the weeks following the Sept. 2021 piece, when one of Saim Raza’s known email addresses — bluebtcus@gmail.com — pleaded to have the story taken down.
“Hello, we already leave that fud etc before year,” the Saim Raza identity wrote. “Why you post us? Why you destroy our lifes? We never harm anyone. Please remove it.”
Not wishing to be manipulated by a phishing gang, KrebsOnSecurity ignored those entreaties. But on Jan. 14, 2024, KrebsOnSecurity heard from the same bluebtcus@gmail.com address, apropos of nothing.
“Please remove this article,” Sam Raza wrote, linking to the 2021 profile. “Please already my police register case on me. I already leave everything.”
Asked to elaborate on the police investigation, Saim Raza said they were freshly released from jail.
“I was there many days,” the reply explained. “Now back after bail. Now I want to start my new work.”
Exactly what that “new work” might entail, Saim Raza wouldn’t say. But a new report from researchers at DomainTools.com finds that several computers associated with The Manipulaters have been massively hacked by malicious data- and password-snarfing malware for quite some time.
DomainTools says the malware infections on Manipulaters PCs exposed “vast swaths of account-related data along with an outline of the group’s membership, operations, and position in the broader underground economy.”
“Curiously, the large subset of identified Manipulaters customers appear to be compromised by the same stealer malware,” DomainTools wrote. “All observed customer malware infections began after the initial compromise of Manipulaters PCs, which raises a number of questions regarding the origin of those infections.”
A number of questions, indeed. The core Manipulaters product these days is a spam delivery service called HeartSender, whose homepage openly advertises phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
A screenshot of the homepage of HeartSender 4 displays an IP address tied to fudtoolshop@gmail.com. Image: DomainTools.
HeartSender customers can interact with the subscription service via the website, but the product appears to be far more effective and user-friendly if one downloads HeartSender as a Windows executable program. Whether that HeartSender program was somehow compromised and used to infect the service’s customers is unknown.
However, DomainTools also found the hosted version of HeartSender service leaks an extraordinary amount of user information that probably is not intended to be publicly accessible. Apparently, the HeartSender web interface has several webpages that are accessible to unauthenticated users, exposing customer credentials along with support requests to HeartSender developers.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table “User Feedbacks” (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain. Given the risk for abuse, this domain will not be published.”
This is hardly the first time The Manipulaters have shot themselves in the foot. In 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations. That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that focuses on connecting cybercriminals to their real-life identities.
Currently, The Manipulaters seem focused on building out and supporting HeartSender, which specializes in spam and email-to-SMS spamming services.
“The Manipulaters’ newfound interest in email-to-SMS spam could be in response to the massive increase in smishing activity impersonating the USPS,” DomainTools wrote. “Proofs posted on HeartSender’s Telegram channel contain numerous references to postal service impersonation, including proving delivery of USPS-themed phishing lures and the sale of a USPS phishing kit.”
Reached via email, the Saim Raza identity declined to respond to questions about the DomainTools findings.
“First [of] all we never work on virus or compromised computer etc,” Raza replied. “If you want to write like that fake go ahead. Second I leave country already. If someone bind anything with exe file and spread on internet its not my fault.”
Asked why they left Pakistan, Saim Raza said the authorities there just wanted to shake them down.
“After your article our police put FIR on my [identity],” Saim Raza explained. “FIR” in this case stands for “First Information Report,” which is the initial complaint in the criminal justice system of Pakistan.
“They only get money from me nothing else,” Saim Raza continued. “Now some officers ask for money again again. Brother, there is no good law in Pakistan just they need money.”
Saim Raza has a history of being slippery with the truth, so who knows whether The Manipulaters and/or its leaders have in fact fled Pakistan (it may be more of an extended vacation abroad). With any luck, these guys will soon venture into a more Western-friendly, “good law” nation and receive a warm welcome by the local authorities.
Code-signing certificates are supposed to help authenticate the identity of software publishers, and provide cryptographic assurance that a signed piece of software has not been altered or tampered with. Both of these qualities make stolen or ill-gotten code-signing certificates attractive to cybercriminal groups, who prize their ability to add stealth and longevity to malicious software. This post is a deep dive on “Megatraffer,” a veteran Russian hacker who has practically cornered the underground market for malware focused code-signing certificates since 2015.
One of Megatraffer’s ads on an English-language cybercrime forum.
A review of Megatraffer’s posts on Russian crime forums shows this user began peddling individual stolen code-signing certs in 2015 on the Russian-language forum Exploit, and soon expanded to selling certificates for cryptographically signing applications and files designed to run in Microsoft Windows, Java, Adobe AIR, Mac and Microsoft Office.
Megatraffer explained that malware purveyors need a certificate because many antivirus products will be far more interested in unsigned software, and because signed files downloaded from the Internet don’t tend to get blocked by security features built into modern web browsers. Additionally, newer versions of Microsoft Windows will complain with a bright yellow or red alert message if users try to install a program that is not signed.
“Why do I need a certificate?” Megatraffer asked rhetorically in their Jan. 2016 sales thread on Exploit. “Antivirus software trusts signed programs more. For some types of software, a digital signature is mandatory.”
At the time, Megatraffer was selling unique code-signing certificates for $700 apiece, and charging more than twice that amount ($1,900) for an “extended validation” or EV code-signing cert, which is supposed to only come with additional identity vetting of the certificate holder. According to Megatraffer, EV certificates were a “must-have” if you wanted to sign malicious software or hardware drivers that would reliably work in newer Windows operating systems.
Part of Megatraffer’s ad. Image: Ke-la.com.
Megatraffer has continued to offer their code-signing services across more than a half-dozen other Russian-language cybercrime forums, mostly in the form of sporadically available EV and non-EV code-signing certificates from major vendors like Thawte and Comodo.
More recently, it appears Megatraffer has been working with ransomware groups to help improve the stealth of their malware. Shortly after Russia invaded Ukraine in February 2022, someone leaked several years of internal chat logs from the Conti ransomware gang, and those logs show Megatraffer was working with the group to help code-sign their malware between July and October 2020.
According to cyber intelligence firm Intel 471, Megatraffer has been active on more than a half-dozen crime forums from September 2009 to the present day. And on most of these identities, Megatraffer has used the email address 774748@gmail.com. That same email address also is tied to two forum accounts for a user with the handle “O.R.Z.”
Constella Intelligence, a company that tracks exposed databases, finds that 774748@gmail.com was used in connection with just a handful of passwords, but most frequently the password “featar24“. Pivoting off of that password reveals a handful of email addresses, including akafitis@gmail.com.
Intel 471 shows akafitis@gmail.com was used to register another O.R.Z. user account — this one on Verified[.]ru in 2008. Prior to that, akafitis@gmail.com was used as the email address for the account “Fitis,” which was active on Exploit between September 2006 and May 2007. Constella found the password “featar24” also was used in conjunction with the email address spampage@yandex.ru, which is tied to yet another O.R.Z. account on Carder[.]su from 2008.
The email address akafitis@gmail.com was used to create a Livejournal blog profile named Fitis that has a large bear as its avatar. In November 2009, Fitis wrote, “I am the perfect criminal. My fingerprints change beyond recognition every few days. At least my laptop is sure of it.”
Fitis’s Livejournal account. Image: Archive.org.
Fitis’s real-life identity was exposed in 2010 after two of the biggest sponsors of pharmaceutical spam went to war with each other, and large volumes of internal documents, emails and chat records seized from both spam empires were leaked to this author. That protracted and public conflict formed the backdrop of my 2014 book — “Spam Nation: The Inside Story of Organized Cybercrime, from Global Epidemic to Your Front Door.”
One of the leaked documents included a Microsoft Excel spreadsheet containing the real names, addresses, phone numbers, emails, street addresses and WebMoney addresses for dozens of top earners in Spamit — at the time the most successful pharmaceutical spam affiliate program in the Russian hacking scene and one that employed most of the top Russian botmasters.
That document shows Fitis was one of Spamit’s most prolific recruiters, bringing more than 75 affiliates to the Spamit program over several years prior to its implosion in 2010 (and earning commissions on any future sales from all 75 affiliates).
The document also says Fitis got paid using a WebMoney account that was created when its owner presented a valid Russian passport for a Konstantin Evgenievich Fetisov, born Nov. 16, 1982 and residing in Moscow. Russian motor vehicle records show two different vehicles are registered to this person at the same Moscow address.
The most interesting domain name registered to the email address spampage@yahoo.com, fittingly enough, is fitis[.]ru, which DomainTools.com says was registered in 2005 to a Konstantin E. Fetisov from Moscow.
The Wayback Machine at archive.org has a handful of mostly blank pages indexed for fitis[.]ru in its early years, but for a brief period in 2007 it appears this website was inadvertently exposing all of its file directories to the Internet.
One of the exposed files — Glavmed.html — is a general invitation to the infamous Glavmed pharmacy affiliate program, a now-defunct scheme that paid tens of millions of dollars to affiliates who advertised online pill shops mainly by hacking websites and manipulating search engine results. Glavmed was operated by the same Russian cybercriminals who ran the Spamit program.
A Google translated ad circa 2007 recruiting for the pharmacy affiliate program Glavmed, which told interested applicants to contact the ICQ number used by Fitis, a.k.a. MegaTraffer. Image: Archive.org.
Archive.org shows the fitis[.]ru webpage with the Glavmed invitation was continuously updated with new invite codes. In their message to would-be Glavmed affiliates, the program administrator asked applicants to contact them at the ICQ number 165540027, which Intel 471 found was an instant messenger address previously used by Fitis on Exploit.
The exposed files in the archived version of fitis[.]ru include source code for malicious software, lists of compromised websites used for pharmacy spam, and a handful of what are apparently personal files and photos. Among the photos is a 2007 image labeled merely “fitis.jpg,” which shows a bespectacled, bearded young man with a ponytail standing next to what appears to be a newly-married couple at a wedding ceremony.
Mr. Fetisov did not respond to requests for comment.
As a veteran organizer of affiliate programs, Fitis did not waste much time building a new moneymaking collective after Spamit closed up shop. New York City-based cyber intelligence firm Flashpoint found that Megatraffer’s ICQ was the contact number for Himba[.]ru, a cost-per-acquisition (CPA) program launched in 2012 that paid handsomely for completed application forms tied to a variety of financial instruments, including consumer credit cards, insurance policies, and loans.
“Megatraffer’s entrenched presence on cybercrime forums strongly suggests that malicious means are used to source at least a portion of traffic delivered to HIMBA’s advertisers,” Flashpoint observed in a threat report on the actor.
Intel 471 finds that Himba was an active affiliate program until around May 2019, when it stopping paying its associates.
Fitis’s Himba affiliate program, circa February 2014. Image: Archive.org.
Flashpoint notes that in September 2015, Megatraffer posted a job ad on Exploit seeking experienced coders to work on browser plugins, installers and “loaders” — basically remote access trojans (RATs) that establish communication between the attacker and a compromised system.
“The actor specified that he is looking for full-time, onsite help either in his Moscow or Kiev locations,” Flashpoint wrote.
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
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