Russian FSB Counterintelligence Chief Gets 9 Years in Cybercrime Bribery Scheme

The head of counterintelligence for a division of the Russian Federal Security Service (FSB) was sentenced last week to nine years in a penal colony for accepting a USD $1.7 million bribe to ignore the activities of a prolific Russian cybercrime group that hacked thousands of e-commerce websites. The protection scheme was exposed in 2022 when Russian authorities arrested six members of the group, which sold millions of stolen payment cards at flashy online shops like Trump’s Dumps.

As reported by The Record, a Russian court last week sentenced former FSB officer Grigory Tsaregorodtsev for taking a $1.7 million bribe from a cybercriminal group that was seeking a “roof,” a well-placed, corrupt law enforcement official who could be counted on to both disregard their illegal hacking activities and run interference with authorities in the event of their arrest.

Tsaregorodtsev was head of the counterintelligence department for a division of the FSB based in Perm, Russia. In February 2022, Russian authorities arrested six men in the Perm region accused of selling stolen payment card data. They also seized multiple carding shops run by the gang, including Ferum Shop, Sky-Fraud, and Trump’s Dumps, a popular fraud store that invoked the 45th president’s likeness and promised to “make credit card fraud great again.”

All of the domains seized in that raid were registered by an IT consulting company in Perm called Get-net LLC, which was owned in part by Artem Zaitsev — one of the six men arrested. Zaitsev reportedly was a well-known programmer whose company supplied services and leasing to the local FSB field office.

Russian news sites report that Internal Affairs officials with the FSB grew suspicious when Tsaregorodtsev became a little too interested in the case following the hacking group’s arrests. The former FSB agent had reportedly assured the hackers he could have their case transferred and that they would soon be free.

But when that promised freedom didn’t materialize, four the of the defendants pulled the walls down on the scheme and brought down their own roof. The FSB arrested Tsaregorodtsev, and seized $154,000 in cash, 100 gold bars, real estate and expensive cars.

At Tsaregorodtsev’s trial, his lawyers argued that their client wasn’t guilty of bribery per se, but that he did admit to fraud because he was ultimately unable to fully perform the services for which he’d been hired.

The Russian news outlet Kommersant reports that all four of those who cooperated were released with probation or correctional labor. Zaitsev received a sentence of 3.5 years in prison, and defendant Alexander Kovalev got four years.

In 2017, KrebsOnSecurity profiled Trump’s Dumps, and found the contact address listed on the site was tied to an email address used to register more than a dozen domains that were made to look like legitimate Javascript calls many e-commerce sites routinely make to process transactions — such as “js-link[dot]su,” “js-stat[dot]su,” and “js-mod[dot]su.”

Searching on those malicious domains revealed a 2016 report from RiskIQ, which shows the domains featured prominently in a series of hacking campaigns against e-commerce websites. According to RiskIQ, the attacks targeted online stores running outdated and unpatched versions of shopping cart software from Magento, Powerfront and OpenCart.

Those shopping cart flaws allowed the crooks to install “web skimmers,” malicious Javascript used to steal credit card details and other information from payment forms on the checkout pages of vulnerable e-commerce sites. The stolen customer payment card details were then sold on sites like Trump’s Dumps and Sky-Fraud.

Fake Lawsuit Threat Exposes Privnote Phishing Sites

A cybercrook who has been setting up websites that mimic the self-destructing message service privnote.com accidentally exposed the breadth of their operations recently when they threatened to sue a software company. The disclosure revealed a profitable network of phishing sites that behave and look like the real Privnote, except that any messages containing cryptocurrency addresses will be automatically altered to include a different payment address controlled by the scammers.

Launched in 2008, privnote.com employs technology that encrypts each message so that even Privnote itself cannot read its contents. And it doesn’t send or receive messages. Creating a message merely generates a link. When that link is clicked or visited, the service warns that the message will be gone forever after it is read.

Privnote’s ease-of-use and popularity among cryptocurrency enthusiasts has made it a perennial target of phishers, who erect Privnote clones that function more or less as advertised but also quietly inject their own cryptocurrency payment addresses when a note is created that contains crypto wallets.

Last month, a new user on GitHub named fory66399 lodged a complaint on the “issues” page for MetaMask, a software cryptocurrency wallet used to interact with the Ethereum blockchain. Fory66399 insisted that their website — privnote[.]co — was being wrongly flagged by MetaMask’s “eth-phishing-detect” list as malicious.

“We filed a lawsuit with a lawyer for dishonestly adding a site to the block list, damaging reputation, as well as ignoring the moderation department and ignoring answers!” fory66399 threatened. “Provide evidence or I will demand compensation!”

MetaMask’s lead product manager Taylor Monahan replied by posting several screenshots of privnote[.]co showing the site did indeed swap out any cryptocurrency addresses.

After being told where they could send a copy of their lawsuit, Fory66399 appeared to become flustered, and proceeded to mention a number of other interesting domain names:

You sent me screenshots from some other site! It’s red!!!!
The tornote.io website has a different color altogether
The privatenote,io website also has a different color! What’s wrong?????

A search at DomainTools.com for privatenote[.]io shows it has been registered to two names over as many years, including Andrey Sokol from Moscow and Alexandr Ermakov from Kiev. There is no indication these are the real names of the phishers, but the names are useful in pointing to other sites targeting Privnote since 2020.

DomainTools says other domains registered to Alexandr Ermakov include pirvnota[.]com, privatemessage[.]net, privatenote[.]io, and tornote[.]io.

The registration records for pirvnota[.]com at one point were updated from Andrey Sokol to “BPW” as the registrant organization, and “Tambov district” in the registrant state/province field. Searching DomainTools for domains that include both of these terms reveals pirwnote[.]com.

Other Privnote phishing domains that also phoned home to the same Internet address as pirwnote[.]com include privnode[.]com, privnate[.]com, and prevnóte[.]com. Pirwnote[.]com is currently selling security cameras made by the Chinese manufacturer Hikvision, via an Internet address based in Hong Kong.

It appears someone has gone to great lengths to make tornote[.]io seem like a legitimate website. For example, this account at Medium has authored more than a dozen blog posts in the past year singing the praises of Tornote as a secure, self-destructing messaging service. However, testing shows tornote[.]io will also replace any cryptocurrency addresses in messages with their own payment address.

These malicious note sites attract visitors by gaming search engine results to make the phishing domains appear prominently in search results for “privnote.” A search in Google for “privnote” currently returns tornote[.]io as the fifth result. Like other phishing sites tied to this network, Tornote will use the same cryptocurrency addresses for roughly 5 days, and then rotate in new payment addresses.

Throughout 2023, Tornote was hosted with the Russian provider DDoS-Guard, at the Internet address 186.2.163[.]216. A review of the passive DNS records tied to this address shows that apart from subdomains dedicated to tornote[.]io, the main other domain at this address was hkleaks[.]ml.

In August 2019, a slew of websites and social media channels dubbed “HKLEAKS” began doxing the identities and personal information of pro-democracy activists in Hong Kong. According to a report (PDF) from Citizen Lab, hkleaks[.]ml was the second domain that appeared as the perpetrators began to expand the list of those doxed.

DomainTools shows there are more than 1,000 other domains whose registration records include the organization name “BPW” and “Tambov District” as the location. Virtually all of those domains were registered through one of two registrars — Hong Kong-based Nicenic and Singapore-based WebCC — and almost all appear to be phishing or pill-spam related.

Among those is rustraitor[.]info, a website erected after Russia invaded Ukraine in early 2022 that doxed Russians perceived to have helped the Ukrainian cause.

In keeping with the overall theme, these phishing domains appear focused on stealing usernames and passwords to some of the cybercrime underground’s busiest shops, including Brian’s Club. What do all the phished sites have in common? They all accept payment via virtual currencies.

It appears MetaMask’s Monahan made the correct decision in forcing these phishers to tip their hand: Among the websites at that DDoS-Guard address are multiple MetaMask phishing domains, including metarrnask[.]com, meternask[.]com, and rnetamask[.]com.

How profitable are these private note phishing sites? Reviewing the four malicious cryptocurrency payment addresses that the attackers swapped into notes passed through privnote[.]co (as pictured in Monahan’s screenshot above) shows that between March 15 and March 19, 2024, those address raked in and transferred out nearly $18,000 in cryptocurrencies. And that’s just one of their phishing websites.

‘The Manipulaters’ Improve Phishing, Still Fail at Opsec

Roughly nine years ago, KrebsOnSecurity profiled a Pakistan-based cybercrime group called “The Manipulaters,” a sprawling web hosting network of phishing and spam delivery platforms. In January 2024, The Manipulaters pleaded with this author to unpublish previous stories about their work, claiming the group had turned over a new leaf and gone legitimate. But new research suggests that while they have improved the quality of their products and services, these nitwits still fail spectacularly at hiding their illegal activities.

In May 2015, KrebsOnSecurity published a brief writeup about the brazen Manipulaters team, noting that they openly operated hundreds of web sites selling tools designed to trick people into giving up usernames and passwords, or deploying malicious software on their PCs.

The core brand of The Manipulaters has long been a shared cybercriminal identity named “Saim Raza,” who for the past decade has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” “FudCo,” etc. The term “FUD” in those names stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.

A September 2021 story here checked in on The Manipulaters, and found that Saim Raza and company were prospering under their FudCo brands, which they secretly managed from a front company called We Code Solutions.

That piece worked backwards from all of the known Saim Raza email addresses to identify Facebook profiles for multiple We Code Solutions employees, many of whom could be seen celebrating company anniversaries gathered around a giant cake with the words “FudCo” painted in icing.

Since that story ran, KrebsOnSecurity has heard from this Saim Raza identity on two occasions. The first was in the weeks following the Sept. 2021 piece, when one of Saim Raza’s known email addresses — bluebtcus@gmail.com — pleaded to have the story taken down.

“Hello, we already leave that fud etc before year,” the Saim Raza identity wrote. “Why you post us? Why you destroy our lifes? We never harm anyone. Please remove it.”

Not wishing to be manipulated by a phishing gang, KrebsOnSecurity ignored those entreaties. But on Jan. 14, 2024, KrebsOnSecurity heard from the same bluebtcus@gmail.com address, apropos of nothing.

“Please remove this article,” Sam Raza wrote, linking to the 2021 profile. “Please already my police register case on me. I already leave everything.”

Asked to elaborate on the police investigation, Saim Raza said they were freshly released from jail.

“I was there many days,” the reply explained. “Now back after bail. Now I want to start my new work.”

Exactly what that “new work” might entail, Saim Raza wouldn’t say. But a new report from researchers at DomainTools.com finds that several computers associated with The Manipulaters have been massively hacked by malicious data- and password-snarfing malware for quite some time.

DomainTools says the malware infections on Manipulaters PCs exposed “vast swaths of account-related data along with an outline of the group’s membership, operations, and position in the broader underground economy.”

“Curiously, the large subset of identified Manipulaters customers appear to be compromised by the same stealer malware,” DomainTools wrote. “All observed customer malware infections began after the initial compromise of Manipulaters PCs, which raises a number of questions regarding the origin of those infections.”

A number of questions, indeed. The core Manipulaters product these days is a spam delivery service called HeartSender, whose homepage openly advertises phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.

HeartSender customers can interact with the subscription service via the website, but the product appears to be far more effective and user-friendly if one downloads HeartSender as a Windows executable program. Whether that HeartSender program was somehow compromised and used to infect the service’s customers is unknown.

However, DomainTools also found the hosted version of HeartSender service leaks an extraordinary amount of user information that probably is not intended to be publicly accessible. Apparently, the HeartSender web interface has several webpages that are accessible to unauthenticated users, exposing customer credentials along with support requests to HeartSender developers.

“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table “User Feedbacks” (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain. Given the risk for abuse, this domain will not be published.”

This is hardly the first time The Manipulaters have shot themselves in the foot. In 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations. That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that focuses on connecting cybercriminals to their real-life identities.

Currently, The Manipulaters seem focused on building out and supporting HeartSender, which specializes in spam and email-to-SMS spamming services.

“The Manipulaters’ newfound interest in email-to-SMS spam could be in response to the massive increase in smishing activity impersonating the USPS,” DomainTools wrote. “Proofs posted on HeartSender’s Telegram channel contain numerous references to postal service impersonation, including proving delivery of USPS-themed phishing lures and the sale of a USPS phishing kit.”

Reached via email, the Saim Raza identity declined to respond to questions about the DomainTools findings.

“First [of] all we never work on virus or compromised computer etc,” Raza replied. “If you want to write like that fake go ahead. Second I leave country already. If someone bind anything with exe file and spread on internet its not my fault.”

Asked why they left Pakistan, Saim Raza said the authorities there just wanted to shake them down.

“After your article our police put FIR on my [identity],” Saim Raza explained. “FIR” in this case stands for “First Information Report,” which is the initial complaint in the criminal justice system of Pakistan.

“They only get money from me nothing else,” Saim Raza continued. “Now some officers ask for money again again. Brother, there is no good law in Pakistan just they need money.”

Saim Raza has a history of being slippery with the truth, so who knows whether The Manipulaters and/or its leaders have in fact fled Pakistan (it may be more of an extended vacation abroad). With any luck, these guys will soon venture into a more Western-friendly, “good law” nation and receive a warm welcome by the local authorities.

Thread Hijacking: Phishes That Prey on Your Curiosity

Thread hijacking attacks. They happen when someone you know has their email account compromised, and you are suddenly dropped into an existing conversation between the sender and someone else. These missives draw on the recipient’s natural curiosity about being copied on a private discussion, which is modified to include a malicious link or attachment. Here’s the story of a thread hijacking attack in which a journalist was copied on a phishing email from the unwilling subject of a recent scoop.

In Sept. 2023, the Pennsylvania news outlet LancasterOnline.com published a story about Adam Kidan, a wealthy businessman with a criminal past who is a major donor to Republican causes and candidates, including Rep. Lloyd Smucker (R-Pa).

Several months after that piece ran, the story’s author Brett Sholtis received two emails from Kidan, both of which contained attachments. One of the messages appeared to be a lengthy conversation between Kidan and a colleague, with the subject line, “Re: Successfully sent data.” The second missive was a more brief email from Kidan with the subject, “Acknowledge New Work Order,” and a message that read simply, “Please find the attached.”

Sholtis said he clicked the attachment in one of the messages, which then launched a web page that looked exactly like a Microsoft Office 365 login page. An analysis of the webpage reveals it would check any submitted credentials at the real Microsoft website, and return an error if the user entered bogus account information. A successful login would record the submitted credentials and forward the victim to the real Microsoft website.

But Sholtis said he didn’t enter his Outlook username and password. Instead, he forwarded the messages to LancasterOneline’s IT team, which quickly flagged them as phishing attempts.

LancasterOnline Executive Editor Tom Murse said the two phishing messages from Mr. Kidan raised eyebrows in the newsroom because Kidan had threatened to sue the news outlet multiple times over Sholtis’s story.

“We were just perplexed,” Murse said. “It seemed to be a phishing attempt but we were confused why it would come from a prominent businessman we’ve written about. Our initial response was confusion, but we didn’t know what else to do with it other than to send it to the FBI.”

In 2006, Kidan was sentenced to 70 months in federal prison after pleading guilty to defrauding lenders along with Jack Abramoff, the disgraced lobbyist whose corruption became a symbol of the excesses of Washington influence peddling. He was paroled in 2009, and in 2014 moved his family to a home in Lancaster County, Pa.

The FBI hasn’t responded to LancasterOnline’s tip. Messages sent by KrebsOnSecurity to Kidan’s emails addresses were returned as blocked. Messages left with Mr. Kidan’s company, Empire Workforce Solutions, went unreturned.

No doubt the FBI saw the messages from Kidan for what they likely were: The result of Mr. Kidan having his Microsoft Outlook account compromised and used to send malicious email to people in his contacts list.

Thread hijacking attacks are hardly new, but that is mainly true because many Internet users still don’t know how to identify them. The email security firm Proofpoint says it has tracked north of 90 million malicious messages in the last five years that leverage this attack method.

One key reason thread hijacking is so successful is that these attacks generally do not include the tell that exposes most phishing scams: A fabricated sense of urgency. A majority of phishing threats warn of negative consequences should you fail to act quickly — such as an account suspension or an unauthorized high-dollar charge going through.

In contrast, thread hijacking campaigns tend to patiently prey on the natural curiosity of the recipient.

Ryan Kalember, chief strategy officer at Proofpoint, said probably the most ubiquitous examples of thread hijacking are “CEO fraud” or “business email compromise” scams, wherein employees are tricked by an email from a senior executive into wiring millions of dollars to fraudsters overseas.

But Kalember said these low-tech attacks can nevertheless be quite effective because they tend to catch people off-guard.

“It works because you feel like you’re suddenly included in an important conversation,” Kalember said. “It just registers a lot differently when people start reading, because you think you’re observing a private conversation between two different people.”

Some thread hijacking attacks actually involve multiple threat actors who are actively conversing while copying — but not addressing — the recipient.

“We call these multi-persona phishing scams, and they’re often paired with thread hijacking,” Kalember said. “It’s basically a way to build a little more affinity than just copying people on an email. And the longer the conversation goes on, the higher their success rate seems to be because some people start replying to the thread [and participating] psycho-socially.”

The best advice to sidestep phishing scams is to avoid clicking on links or attachments that arrive unbidden in emails, text messages and other mediums. If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark so as to avoid potential typosquatting sites.

Mozilla Drops Onerep After CEO Admits to Running People-Search Networks

The nonprofit organization that supports the Firefox web browser said today it is winding down its new partnership with Onerep, an identity protection service recently bundled with Firefox that offers to remove users from hundreds of people-search sites. The move comes just days after a report by KrebsOnSecurity forced Onerep’s CEO to admit that he has founded dozens of people-search networks over the years.

Mozilla only began bundling Onerep in Firefox last month, when it announced the reputation service would be offered on a subscription basis as part of Mozilla Monitor Plus. Launched in 2018 under the name Firefox Monitor, Mozilla Monitor also checks data from the website Have I Been Pwned? to let users know when their email addresses or password are leaked in data breaches.

On March 14, KrebsOnSecurity published a story showing that Onerep’s Belarusian CEO and founder Dimitiri Shelest launched dozens of people-search services since 2010, including a still-active data broker called Nuwber that sells background reports on people. Onerep and Shelest did not respond to requests for comment on that story.

But on March 21, Shelest released a lengthy statement wherein he admitted to maintaining an ownership stake in Nuwber, a consumer data broker he founded in 2015 — around the same time he launched Onerep.

Shelest maintained that Nuwber has “zero cross-over or information-sharing with Onerep,” and said any other old domains that may be found and associated with his name are no longer being operated by him.

“I get it,” Shelest wrote. “My affiliation with a people search business may look odd from the outside. In truth, if I hadn’t taken that initial path with a deep dive into how people search sites work, Onerep wouldn’t have the best tech and team in the space. Still, I now appreciate that we did not make this more clear in the past and I’m aiming to do better in the future.” The full statement is available here (PDF).

In a statement released today, a spokesperson for Mozilla said it was moving away from Onerep as a service provider in its Monitor Plus product.

“Though customer data was never at risk, the outside financial interests and activities of Onerep’s CEO do not align with our values,” Mozilla wrote. “We’re working now to solidify a transition plan that will provide customers with a seamless experience and will continue to put their interests first.”

KrebsOnSecurity also reported that Shelest’s email address was used circa 2010 by an affiliate of Spamit, a Russian-language organization that paid people to aggressively promote websites hawking male enhancement drugs and generic pharmaceuticals. As noted in the March 14 story, this connection was confirmed by research from multiple graduate students at my alma mater George Mason University.

Shelest denied ever being associated with Spamit. “Between 2010 and 2014, we put up some web pages and optimize them — a widely used SEO practice — and then ran AdSense banners on them,” Shelest said, presumably referring to the dozens of people-search domains KrebsOnSecurity found were connected to his email addresses (dmitrcox@gmail.com and dmitrcox2@gmail.com). “As we progressed and learned more, we saw that a lot of the inquiries coming in were for people.”

Shelest also acknowledged that Onerep pays to run ads on “on a handful of data broker sites in very specific circumstances.”

“Our ad is served once someone has manually completed an opt-out form on their own,” Shelest wrote. “The goal is to let them know that if they were exposed on that site, there may be others, and bring awareness to there being a more automated opt-out option, such as Onerep.”

Reached via Twitter/X, HaveIBeenPwned founder Troy Hunt said he knew Mozilla was considering a partnership with Onerep, but that he was previously unaware of the Onerep CEO’s many conflicts of interest.

“I knew Mozilla had this in the works and we’d casually discussed it when talking about Firefox monitor,” Hunt told KrebsOnSecurity. “The point I made to them was the same as I’ve made to various companies wanting to put data broker removal ads on HIBP: removing your data from legally operating services has minimal impact, and you can’t remove it from the outright illegal ones who are doing the genuine damage.”

Playing both sides — creating and spreading the same digital disease that your medicine is designed to treat — may be highly unethical and wrong. But in the United States it’s not against the law. Nor is collecting and selling data on Americans. Privacy experts say the problem is that data brokers, people-search services like Nuwber and Onerep, and online reputation management firms exist because virtually all U.S. states exempt so-called “public” or “government” records from consumer privacy laws.

Those include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, and bankruptcy filings. Data brokers also can enrich consumer records with additional information, by adding social media data and known associates.

The March 14 story on Onerep was the second in a series of three investigative reports published here this month that examined the data broker and people-search industries, and highlighted the need for more congressional oversight — if not regulation — on consumer data protection and privacy.

On March 8, KrebsOnSecurity published A Close Up Look at the Consumer Data Broker Radaris, which showed that the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.

On March 20, KrebsOnSecurity published The Not-So-True People-Search Network from China, which revealed an elaborate web of phony people-search companies and executives designed to conceal the location of people-search affiliates in China who are earning money promoting U.S. based data brokers that sell personal information on Americans.

Calendar Meeting Links Used to Spread Mac Malware

Malicious hackers are targeting people in the cryptocurrency space in attacks that start with a link added to the target’s calendar at Calendly, a popular application for scheduling appointments and meetings. The attackers impersonate established cryptocurrency investors and ask to schedule a video conference call. But clicking the meeting link provided by the scammers prompts the user to run a script that quietly installs malware on macOS systems.

KrebsOnSecurity recently heard from a reader who works at a startup that is seeking investment for building a new blockchain platform for the Web. The reader spoke on condition that their name not be used in this story, so for the sake of simplicity we’ll call him Doug.

Being in the cryptocurrency scene, Doug is also active on the instant messenger platform Telegram. Earlier this month, Doug was approached by someone on Telegram whose profile name, image and description said they were Ian Lee, from Signum Capital, a well-established investment firm based in Singapore. The profile also linked to Mr. Lee’s Twitter/X account, which features the same profile image.

The investor expressed interest in financially supporting Doug’s startup, and asked if Doug could find time for a video call to discuss investment prospects. Sure, Doug said, here’s my Calendly profile, book a time and we’ll do it then.

When the day and time of the scheduled meeting with Mr. Lee arrived, Doug clicked the meeting link in his calendar but nothing happened. Doug then messaged the Mr. Lee account on Telegram, who said there was some kind of technology issue with the video platform, and that their IT people suggested using a different meeting link.

Doug clicked the new link, but instead of opening up a videoconference app, a message appeared on his Mac saying the video service was experiencing technical difficulties.

“Some of our users are facing issues with our service,” the message read. “We are actively working on fixing these problems. Please refer to this script as a temporary solution.”

Doug said he ran the script, but nothing appeared to happen after that, and the videoconference application still wouldn’t start. Mr. Lee apologized for the inconvenience and said they would have to reschedule their meeting, but he never responded to any of Doug’s follow-up messages.

It didn’t dawn on Doug until days later that the missed meeting with Mr. Lee might have been a malware attack. Going back to his Telegram client to revisit the conversation, Doug discovered his potential investor had deleted the meeting link and other bits of conversation from their shared chat history.

In a post to its Twitter/X account last month, Signum Capital warned that a fake profile pretending to be their employee Mr. Lee was trying to scam people on Telegram.

The file that Doug ran is a simple Apple Script (file extension “.scpt”) that downloads and executes a malicious trojan made to run on macOS systems. Unfortunately for us, Doug freaked out after deciding he’d been tricked — backing up his important documents, changing his passwords, and then reinstalling macOS on his computer. While this a perfectly sane response, it means we don’t have the actual malware that was pushed to his Mac by the script.

But Doug does still have a copy of the malicious script that was downloaded from clicking the meeting link (the online host serving that link is now offline). A search in Google for a string of text from that script turns up a December 2023 blog post from cryptocurrency security firm SlowMist about phishing attacks on Telegram from North Korean state-sponsored hackers.

“When the project team clicks the link, they encounter a region access restriction,” SlowMist wrote. “At this point, the North Korean hackers coax the team into downloading and running a ‘location-modifying’ malicious script. Once the project team complies, their computer comes under the control of the hackers, leading to the theft of funds.”

SlowMist says the North Korean phishing scams used the “Add Custom Link” feature of the Calendly meeting scheduling system on event pages to insert malicious links and initiate phishing attacks.

“Since Calendly integrates well with the daily work routines of most project teams, these malicious links do not easily raise suspicion,” the blog post explains. “Consequently, the project teams may inadvertently click on these malicious links, download, and execute malicious code.”

SlowMist said the malware downloaded by the malicious link in their case comes from a North Korean hacking group dubbed “BlueNoroff, which Kaspersky Labs says is a subgroup of the Lazarus hacking group.

“A financially motivated threat actor closely connected with Lazarus that targets banks, casinos, fin-tech companies, POST software and cryptocurrency businesses, and ATMs,” Kaspersky wrote of BlueNoroff in Dec. 2023.

The North Korean regime is known to use stolen cryptocurrencies to fund its military and other state projects. A recent report from Recorded Future finds the Lazarus Group has stolen approximately $3 billion in cryptocurrency over the past six years.

While there is still far more malware out there today targeting Microsoft Windows PCs, the prevalence of information-stealing trojans aimed at macOS users is growing at a steady clip. MacOS computers include X-Protect, Apple’s built-in antivirus technology. But experts say attackers are constantly changing the appearance and behavior of their malware to evade X-Protect.

“Recent updates to macOS’s XProtect signature database indicate that Apple are aware of the problem, but early 2024 has already seen a number of stealer families evade known signatures,” security firm SentinelOne wrote in January.

According to Chris Ueland from the threat hunting platform Hunt.io, the Internet address of the fake meeting website Doug was tricked into visiting (104.168.163,149) hosts or very recently hosted about 75 different domain names, many of which invoke words associated with videoconferencing or cryptocurrency. Those domains indicate this North Korean hacking group is hiding behind a number of phony crypto firms, like the six-month-old website for Cryptowave Capital (cryptowave[.]capital).

In a statement shared with KrebsOnSecurity, Calendly said it was aware of these types of social engineering attacks by cryptocurrency hackers.

“To help prevent these kinds of attacks, our security team and partners have implemented a service to automatically detect fraud and impersonations that could lead to social engineering,” the company said. “We are also actively scanning content for all our customers to catch these types of malicious links and to prevent hackers earlier on. Additionally, we intend to add an interstitial page warning users before they’re redirected away from Calendly to other websites. Along with the steps we’ve taken, we recommend users stay vigilant by keeping their software secure with running the latest updates and verifying suspicious links through tools like VirusTotal to alert them of possible malware. We are continuously strengthening the cybersecurity of our platform to protect our customers.”

The increasing frequency of new Mac malware is a good reminder that Mac users should not depend on security software and tools to flag malicious files, which are frequently bundled with or disguised as legitimate software.

As KrebsOnSecurity has advised Windows users for years, a good rule of safety to live by is this: If you didn’t go looking for it, don’t install it. Following this mantra heads off a great deal of malware attacks, regardless of the platform used. When you do decide to install a piece of software, make sure you are downloading it from the original source, and then keep it updated with any new security fixes.

On that last front, I’ve found it’s a good idea not to wait until the last minute to configure my system before joining a scheduled videoconference call. Even if the call uses software that is already on my computer, it is often the case that software updates are required before the program can be used, and I’m one of those weird people who likes to review any changes to the software maker’s privacy policies or user agreements before choosing to install updates.

Most of all, verify new contacts from strangers before accepting anything from them. In this case, had Doug simply messaged Mr. Lee’s real account on Twitter/X or contacted Signum Capital directly, he would discovered that the real Mr. Lee never asked for a meeting.

If you’re approached in a similar scheme, the response from the would-be victim documented in the SlowMist blog post is probably the best.

Update: Added comment from Calendly.

Fla. Man Charged in SIM-Swapping Spree is Key Suspect in Hacker Groups Oktapus, Scattered Spider

On Jan. 9, 2024, U.S. authorities arrested a 19-year-old Florida man charged with wire fraud, aggravated identity theft, and conspiring with others to use SIM-swapping to steal cryptocurrency. Sources close to the investigation tell KrebsOnSecurity the accused was a key member of a criminal hacking group blamed for a string of cyber intrusions at major U.S. technology companies during the summer of 2022.

Prosecutors say Noah Michael Urban of Palm Coast, Fla., stole at least $800,000 from at least five victims between August 2022 and March 2023. In each attack, the victims saw their email and financial accounts compromised after suffering an unauthorized SIM-swap, wherein attackers transferred each victim’s mobile phone number to a new device that they controlled.

The government says Urban went by the aliases “Sosa” and “King Bob,” among others. Multiple trusted sources told KrebsOnSecurity that Sosa/King Bob was a core member of a hacking group behind the 2022 breach at Twilio, a company that provides services for making and receiving text messages and phone calls. Twilio disclosed in Aug. 2022 that an intrusion had exposed a “limited number” of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials.

Shortly after that disclosure, the security firm Group-IB published a report linking the attackers behind the Twilio intrusion to separate breaches at more than 130 organizations, including LastPass, DoorDash, Mailchimp, and Plex. Multiple security firms soon assigned the hacking group the nickname “Scattered Spider.”

Group-IB dubbed the gang by a different name — 0ktapus — which was a nod to how the criminal group phished employees for credentials. The missives asked users to click a link and log in at a phishing page that mimicked their employer’s Okta authentication page. Those who submitted credentials were then prompted to provide the one-time password needed for multi-factor authentication.

0ktapus used newly-registered domains that often included the name of the targeted company, and sent text messages urging employees to click on links to these domains to view information about a pending change in their work schedule. The phishing sites used a Telegram instant message bot to forward any submitted credentials in real-time, allowing the attackers to use the phished username, password and one-time code to log in as that employee at the real employer website.

0ktapus often leveraged information or access gained in one breach to perpetrate another. As documented by Group-IB, the group pivoted from its access to Twilio to attack at least 163 of its customers. Among those was the encrypted messaging app Signal, which said the breach could have let attackers re-register the phone number on another device for about 1,900 users.

Also in August 2022, several employees at email delivery firm Mailchimp provided their remote access credentials to this phishing group. According to an Aug. 12 blog post, the attackers used their access to Mailchimp employee accounts to steal data from 214 customers involved in cryptocurrency and finance.

On August 25, 2022, the password manager service LastPass disclosed a breach in which attackers stole some source code and proprietary LastPass technical information, and weeks later LastPass said an investigation revealed no customer data or password vaults were accessed.

However, on November 30, 2022 LastPass disclosed a far more serious breach that the company said leveraged data stolen in the August breach. LastPass said criminal hackers had stolen encrypted copies of some password vaults, as well as other personal information.

In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against a DevOps engineer who was one of only four LastPass employees with access to the corporate vault. In that incident, the attackers exploited a security vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.

As it happens, Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.

KING BOB’S GRAILS

A review of thousands of messages that Sosa and King Bob posted to several public forums and Discord servers over the past two years shows that the person behind these identities was mainly focused on two things: Sim-swapping, and trading in stolen, unreleased rap music recordings from popular artists.

Indeed, those messages show Sosa/King Bob was obsessed with finding new “grails,” the slang term used in some cybercrime discussion channels to describe recordings from popular artists that have never been officially released. It stands to reason that King Bob was SIM-swapping important people in the music industry to obtain these files, although there is little to support this conclusion from the public chat records available.

“I got the most music in the com,” King Bob bragged in a Discord server in November 2022. “I got thousands of grails.”

King Bob’s chats show he was particularly enamored of stealing the unreleased works of his favorite artists — Lil Uzi Vert, Playboi Carti, and Juice Wrld. When another Discord user asked if he has Eminem grails, King Bob said he was unsure.

“I have two folders,” King Bob explained. “One with Uzi, Carti, Juicewrld. And then I have ‘every other artist.’ Every other artist is unorganized as fuck and has thousands of random shit.”

King Bob’s posts on Discord show he quickly became a celebrity on Leaked[.]cx, one of most active forums for trading, buying and selling unreleased music from popular artists. The more grails that users share with the Leaked[.]cx community, the more their status and access on the forum grows.

And King Bob shared a large number of his purloined tunes with this community. Still others he tried to sell. It’s unclear how many of those sales were ever consummated, but it is not unusual for a prized grail to sell for anywhere from $5,000 to $20,000.

In mid-January 2024, several Leaked[.]cx regulars began complaining that they hadn’t seen King Bob in a while and were really missing his grails. On or around Jan. 11, the same day the Justice Department unsealed the indictment against Urban, Leaked[.]cx started blocking people who were trying to visit the site from the United States.

Days later, frustrated Leaked[.]cx users speculated about what could be the cause of the blockage.

“Probs blocked as part of king bob investigation i think?,” wrote the user “Plsdontarrest.” “Doubt he only hacked US artists/ppl which is why it’s happening in multiple countries.”

FORESHADOWING

On Sept. 21, 2022, KrebsOnSecurity told the story of a “Foreshadow,” the nickname chosen by a Florida teenager who was working for a SIM-swapping crew when he was abducted, beaten and held for a $200,000 ransom. A rival SIM-swapping group claimed that Foreshadow and his associates had robbed them of their fair share of the profits from a recent SIM-swap.

In a video released by his abductors on Telegram, a bloodied, battered Foreshadow was made to say they would kill him unless the ransom was paid.

As I wrote in that story, Foreshadow appears to have served as a “holder” — a term used to describe a low-level member of any SIM-swapping group who agrees to carry out the riskiest and least rewarding role of the crime: Physically keeping and managing the various mobile devices and SIM cards that are used in SIM-swapping scams.

KrebsOnSecurity has since learned that Foreshadow was a holder for a particularly active SIM-swapper who went by “Elijah,” which was another nickname that prosecutors say Urban used.

Shortly after Foreshadow’s hostage video began circulating on Telegram and Discord, multiple known actors in the SIM-swapping space told everyone in the channels to delete any previous messages with Foreshadow, claiming he was fully cooperating with the FBI.

This was not the first time Sosa and his crew were hit with violent attacks from rival SIM-swapping groups. In early 2022, a video surfaced on a popular cybercrime channel purporting to show attackers hurling a brick through a window at an address that matches the spacious and upscale home of Urban’s parents in Sanford, Fl.

“Brickings” are among the “violence-as-a-service” offerings broadly available on many cybercrime channels. SIM-swapping and adjacent cybercrime channels are replete with job offers for in-person assignments and tasks that can be found if one searches for posts titled, “If you live near,” or “IRL job” — short for “in real life” job.

A number of these classified ads are in service of performing brickings, where someone is hired to visit a specific address and toss a brick through the target’s window. Other typical IRL job offers involve tire slashings and even drive-by shootings.

THE COM

Sosa was known to be a top member of the broader cybercriminal community online known as “The Com,” wherein hackers boast loudly about high-profile exploits and hacks that almost invariably begin with social engineering — tricking people over the phone, email or SMS into giving away credentials that allow remote access to corporate internal networks.

Sosa also was active in a particularly destructive group of accomplished criminal SIM-swappers known as “Star Fraud.” Cyberscoop’s AJ Vicens reported last year that individuals within Star Fraud were likely involved in the high-profile Caesars Entertainment an MGM Resorts extortion attacks.

“ALPHV, an established ransomware-as-a-service operation thought to be based in Russia and linked to attacks on dozens of entities, claimed responsibility for Caesars and MGM attacks in a note posted to its website earlier this month,” Vicens wrote. “Experts had said the attacks were the work of a group tracked variously as UNC 3944 or Scattered Spider, which has been described as an affiliate working with ALPHV made up of people in the United States and Britain who excel at social engineering.”

In February 2023, KrebsOnSecurity published data taken from the Telegram channels for Star Fraud and two other SIM-swapping groups showing these crooks focused on SIM-swapping T-Mobile customers, and that they collectively claimed access to T-Mobile on 100 separate occasions over a 7-month period in 2022.

The SIM-swapping groups were able to switch targeted phone numbers to another device on demand because they constantly phished T-Mobile employees into giving up credentials to employee-only tools. In each of those cases the goal was the same: Phish T-Mobile employees for access to internal company tools, and then convert that access into a cybercrime service that could be hired to divert any T-Mobile user’s text messages and phone calls to another device.

Allison Nixon, chief research officer at the New York cybersecurity consultancy Unit 221B, said the increasing brazenness of many Com members is a function of how long it has taken federal authorities to go after guys like Sosa.

“These incidents show what happens when it takes too long for cybercriminals to get arrested,” Nixon said. “If governments fail to prioritize this source of threat, violence originating from the Internet will affect regular people.”

NO FIXED ADDRESS

The Daytona Beach News-Journal reports that Urban was arrested Jan. 9 and his trial is scheduled to begin in the trial term starting March 4 in Jacksonville. The publication said the judge overseeing Urban’s case denied bail because the defendant was a strong flight risk.

At Urban’s arraignment, it emerged that he had no fixed address and had been using an alias to stay at an Airbnb. The judge reportedly said that when a search warrant was executed at Urban’s residence, the defendant was downloading programs to delete computer files.

What’s more, the judge explained, despite telling authorities in May that he would not have any more contact with his co-conspirators and would not engage in cryptocurrency transactions, he did so anyway.

Urban entered a plea of not guilty. Urban’s court-appointed attorney said her client would have no comment at this time.

Prosecutors charged Urban with eight counts of wire fraud, one count of conspiracy to commit wire fraud, and five counts of aggravated identity theft. According to the government, if convicted Urban faces up to 20 years in federal prison on each wire fraud charge. He also faces a minimum mandatory penalty of two years in prison for the aggravated identity offenses, which will run consecutive to any other prison sentence imposed.

Using Google Search to Find Software Can Be Risky

Google continues to struggle with cybercriminals running malicious ads on its search platform to trick people into downloading booby-trapped copies of popular free software applications. The malicious ads, which appear above organic search results and often precede links to legitimate sources of the same software, can make searching for software on Google a dicey affair.

Google says keeping users safe is a top priority, and that the company has a team of thousands working around the clock to create and enforce their abuse policies. And by most accounts, the threat from bad ads leading to backdoored software has subsided significantly compared to a year ago.

But cybercrooks are constantly figuring out ingenious ways to fly beneath Google’s anti-abuse radar, and new examples of bad ads leading to malware are still too common.

For example, a Google search earlier this week for the free graphic design program FreeCAD produced the following result, which shows that a “Sponsored” ad at the top of the search results is advertising the software available from freecad-us[.]org. Although this website claims to be the official FreeCAD website, that honor belongs to the result directly below — the legitimate freecad.org.

How do we know freecad-us[.]org is malicious? A review at DomainTools.com show this domain is the newest (registered Jan. 19, 2024) of more than 200 domains at the Internet address 93.190.143[.]252 that are confusingly similar to popular software titles, including dashlane-project[.]com, filezillasoft[.]com, keepermanager[.]com, and libreofficeproject[.]com.

Some of the domains at this Netherlands host appear to be little more than software review websites that steal content from established information sources in the IT world, including Gartner, PCWorld, Slashdot and TechRadar.

Other domains at 93.190.143[.]252 do serve actual software downloads, but none of them are likely to be malicious if one visits the sites through direct navigation. If one visits openai-project[.]org and downloads a copy of the popular Windows desktop management application Rainmeter, for example, the file that is downloaded has the same exact file signature as the real Rainmeter installer available from rainmeter.net.

But this is only a ruse, says Tom Hegel, principal threat researcher at the security firm Sentinel One. Hegel has been tracking these malicious domains for more than a year, and he said the seemingly benign software download sites will periodically turn evil, swapping out legitimate copies of popular software titles with backdoored versions that will allow cybercriminals to remotely commander the systems.

“They’re using automation to pull in fake content, and they’re rotating in and out of hosting malware,” Hegel said, noting that the malicious downloads may only be offered to visitors who come from specific geographic locations, like the United States. “In the malicious ad campaigns we’ve seen tied to this group, they would wait until the domains gain legitimacy on the search engines, and then flip the page for a day or so and then flip back.”

In February 2023, Hegel co-authored a report on this same network, which Sentinel One has dubbed MalVirt (a play on “malvertising”). They concluded that the surge in malicious ads spoofing various software products was directly responsible for a surge in malware infections from infostealer trojans like IcedID, Redline Stealer, Formbook and AuroraStealer.

Hegel noted that the spike in malicious software-themed ads came not long after Microsoft started blocking by default Office macros in documents downloaded from the Internet. He said the volume of the current malicious ad campaigns from this group appears to be relatively low compared to a year ago.

“It appears to be same campaign continuing,” Hegel said. “Last January, every Google search for ‘Autocad’ led to something bad. Now, it’s like they’re paying Google to get one out of every dozen of searches. My guess it’s still continuing because of the up-and-down [of the] domains hosting malware and then looking legitimate.”

Several of the websites at this Netherlands host (93.190.143[.]252) are currently blocked by Google’s Safebrowsing technology, and labeled with a conspicuous red warning saying the website will try to foist malware on visitors who ignore the warning and continue.

But it remains a mystery why Google has not similarly blocked more than 240+ other domains at this same host, or else removed them from its search index entirely. Especially considering there is nothing else but these domains hosted at that Netherlands IP address, and because they have all remained at that address for the past year.

In response to questions from KrebsOnSecurity, Google said maintaining a safe ads ecosystem and keeping malware off of its platforms is a priority across Google.

“Bad actors often employ sophisticated measures to conceal their identities and evade our policies and enforcement, sometimes showing Google one thing and users something else,” Google said in a written statement. “We’ve reviewed the ads in question, removed those that violated our policies, and suspended the associated accounts. We’ll continue to monitor and apply our protections.”

Google says it removed 5.2 billion ads in 2022, and restricted more than 4.3 billion ads and suspended over 6.7 million advertiser accounts. The company’s latest ad safety report says Google in 2022 blocked or removed 1.36 billion advertisements for violating its abuse policies.

Some of the domains referenced in this story were included in Sentinel One’s February 2023 report, but dozens more have been added since, such as those spoofing the official download sites for Corel Draw, Github Desktop, Roboform and Teamviewer.

This October 2023 report on the FreeCAD user forum came from a user who reported downloading a copy of the software from freecadsoft[.]com after seeing the site promoted at the top of a Google search result for “freecad.” Almost a month later, another FreeCAD user reported getting stung by the same scam.

“This got me,” FreeCAD forum user “Matterform” wrote on Nov. 19, 2023. “Please leave a report with Google so it can flag it. They paid Google for sponsored posts.”

Sentinel One’s report didn’t delve into the “who” behind this ongoing MalVirt campaign, and there are precious few clues that point to attribution. All of the domains in question were registered through webnic.cc, and several of them display a placeholder page saying the site is ready for content. Viewing the HTML source of these placeholder pages shows many of the hidden comments in the code are in Cyrillic.

Trying to track the crooks using Google’s Ad Transparency tools didn’t lead far. The ad transparency record for the malicious ad featuring freecad-us[.]org (in the screenshot above) shows that the advertising account used to pay for the ad has only run one previous ad through Google search: It advertised a wedding photography website in New Zealand.

The apparent owner of that photography website did not respond to requests for comment, but it’s also likely his Google advertising account was hacked and used to run these malicious ads.

Canadian Man Stuck in Triangle of E-Commerce Fraud

A Canadian man who says he’s been falsely charged with orchestrating a complex e-commerce scam is seeking to clear his name. His case appears to involve “triangulation fraud,” which occurs when a consumer purchases something online — from a seller on Amazon or eBay, for example — but the seller doesn’t actually own the item for sale. Instead, the seller purchases the item from an online retailer using stolen payment card data. In this scam, the unwitting buyer pays the scammer and receives what they ordered, and very often the only party left to dispute the transaction is the owner of the stolen payment card.

Timothy Barker, 56, was until recently a Band Manager at Duncan’s First Nation, a First Nation in northwestern Alberta, Canada. A Band Manager is responsible for overseeing the delivery of all Band programs, including community health services, education, housing, social assistance, and administration.

Barker told KrebsOnSecurity that during the week of March 31, 2023 he and the director of the Band’s daycare program discussed the need to purchase items for the community before the program’s budget expired for the year.

“There was a rush to purchase items on the Fiscal Year 2023 timeline as the year ended on March 31,” Barker recalled.

Barker said he bought seven “Step2 All Around Playtime Patio with Canopy” sets from a seller on Amazon.ca, using his payment card on file to pay nearly $2,000 for the items.

On the morning of April 7, Barker’s Facebook account received several nasty messages from an Ontario woman he’d never met. She demanded to know why he’d hacked her Walmart account and used it to buy things that were being shipped to his residence. Barker shared a follow-up message from the woman, who later apologized for losing her temper.

“If this is not the person who did this to me, I’m sorry, I’m pissed,” the lady from Ontario said. “This order is being delivered April 14th to the address above. If not you, then someone who has the same name. Now I feel foolish.”

On April 12, 2023, before the Amazon purchases had even arrived at his home, Barker received a call from an investigator with the Royal Canadian Mounted Police (RCMP), who said Barker urgently needed to come down to the local RCMP office for an interview related to “an investigation.” Barker said the officer wouldn’t elaborate at the time on the nature of the investigation, and that he told the officer he was in Halifax for several days but could meet after his return home.

According to Barker, the investigator visited his home anyway the following day and began questioning his wife, asking about his whereabouts, his work, and when he might return home.

On April 14, six boxes arrived to partially fulfill his Amazon order; another box was delayed, and the Amazon.ca seller he’d purchased from said the remaining box was expected to ship the following week. Barker said he was confused because all six boxes came from Walmart instead of Amazon, and the shipping labels had his name and address on them but carried a contact phone number in Mexico.

Three days later, the investigator called again, demanding he submit to an interview.

“He then asked where my wife was and what her name is,” Barker said. “He wanted to know her itinerary for the day. I am now alarmed and frightened — this doesn’t feel right.”

Barker said he inquired with a local attorney about a consultation, but that the RCMP investigator showed up at his house before he could speak to the lawyer. The investigator began taking pictures of the boxes from his Amazon order.

“The [investigator] derisively asked why would anyone order so many play sets?” Barker said. “I started to give the very logical answer that we are helping families improve their children’s home life and learning for toddlers when he cut me off and gave the little speech about giving a statement after my arrest. He finally told me that he believes that I used someone’s credit card in Ontario to purchase the Walmart products.”

Eager to clear his name, Barker said he shared with the police copies of his credit card bills and purchase history at Amazon. But on April 21, the investigator called again to say he was coming to arrest Barker for theft.

“He said that if I was home at five o’clock then he would serve the papers at the house and it would go easy and I wouldn’t have to go to the station,” Barker recalled. “If I wasn’t home, then he would send a search team to locate me and drag me to the station. He said he would kick the door down if I didn’t answer my phone. He said he had every right to break our door down.”

Barker said he briefly conferred with an attorney about how to handle the arrest. Later that evening, the RCMP arrived with five squad cars and six officers.

“I asked if handcuffs were necessary – there is no danger of violence,” Barker said. “I was going to cooperate. His response was to turn me around and cuff me. He walked me outside and stood me beside the car for a full 4 or 5 minutes in full view of all the neighbors.”

Barker believes he and the Ontario woman are both victims of triangulation fraud, and that someone likely hacked the Ontario woman’s Walmart account and added his name and address as a recipient.

But he says he has since lost his job as a result of the arrest, and now he can’t find new employment because he has a criminal record. Barker’s former employer — Duncan’s First Nation — did not respond to requests for comment.

“In Canada, a criminal record is not a record of conviction, it’s a record of charges and that’s why I can’t work now,” Barker said. “Potential employers never find out what the nature of it is, they just find out that I have a criminal arrest record.”

Barker said that right after his arrest, the RCMP called the Ontario woman and told her they’d solved the crime and arrested the perpetrator.

“They even told her my employer had put me on administrative leave,” he said. “Surely, they’re not allowed to do that.”

Contacted by KrebsOnSecurity, the woman whose Walmart account was used to fraudulently purchase the child play sets said she’s not convinced this was a case of triangulation fraud. She declined to elaborate on why she believed this, other than to say the police told her Barker was a bad guy.

“I don’t think triangulation fraud was used in this case,” she said. “My actual Walmart.ca account was hacked and an order was placed on my account, using my credit card. The only thing Mr. Barker did was to order the item to be delivered to his address in Alberta.”

Barker shared with this author all of the documentation he gave to the RCMP, including screenshots of his Amazon.ca account showing that the items in dispute were sold by a seller named “Adavio,” and that the merchant behind this name was based in Turkey.

That Adavio account belongs to a young computer engineering student and “SEO expert” based in Adana, Turkey who did not respond to requests for comment.

Amazon.ca said it conducted an investigation and found that Mr. Barker never filed a complaint about the seller or transaction in question. The company noted that Adavio currently has a feedback rating of 4.5 stars out of 5.

“Amazon works hard to provide customers with a great experience and it’s our commitment to go above and beyond to make things right for customers,” Amazon.ca said in a written statement. “If a customer has an issue with an order, they may flag to Amazon through our Customer Service page.”

Barker said when he went to file a complaint with Amazon last year he could no longer find the Adavio account on the website, and that the site didn’t have a category for the type of complaint he wanted to file.

When he first approached KrebsOnSecurity about his plight last summer, Barker said he didn’t want any media attention to derail the chances of having his day in court, and confronting the RCMP investigator with evidence proving that he was being wrongfully prosecuted and maligned.

But a week before his court date arrived at the end of November 2023, prosecutors announced the charges against him would be stayed, meaning they had no immediate plans to prosecute the case further but that the investigation could still be reopened at some point in the future.

The RCMP declined to comment for this story, other than to confirm they had issued a stay of proceedings in the case.

Barker says the stay has left him in legal limbo — denying him the ability to clear his name, while giving the RCMP a free pass for a botched investigation. He says he has considered suing the investigating officer for defamation, but has been told by his attorney that the bar for success in such cases against the government is extremely high.

“I’m a 56-year-old law-abiding citizen, and I haven’t broken any laws,” Barker said, wondering aloud who would be stupid enough to use someone else’s credit card and have the stolen items shipped directly to their home.

“Their putting a stay on the proceedings without giving any evidence or explanation allows them to cover up bad police work,” he said. “It’s all so stupid.”

Triangulation fraud is hardly a new thing. KrebsOnSecurity first wrote about it from an e-commerce vendor’s perspective in 2015, but the scam predates that story by many years and is now a well-understood problem. The Canadian authorities should either let Mr. Barker have his day in court, or drop the charges altogether.

E-Crime Rapper ‘Punchmade Dev’ Debuts Card Shop

The rapper and social media personality Punchmade Dev is perhaps best known for his flashy videos singing the praises of a cybercrime lifestyle. With memorable hits such as “Internet Swiping” and “Million Dollar Criminal” earning millions of views, Punchmade has leveraged his considerable following to peddle tutorials on how to commit financial crimes online. But until recently, there wasn’t much to support a conclusion that Punchmade was actually doing the cybercrime things he promotes in his songs.

Punchmade Dev’s most controversial mix — a rap called “Wire Fraud Tutorial” — was taken down by Youtube last summer for violating the site’s rules. Punchmade shared on social media that the video’s removal was prompted by YouTube receiving a legal process request from law enforcement officials.

The 24-year-old rapper told reporters he wasn’t instructing people how to conduct wire fraud, but instead informing his fans on how to avoid being victims of wire fraud. However, this is difficult to discern from listening to the song, which sounds very much like a step-by-step tutorial on how to commit wire fraud.

“Listen up, I’m finna show y’all how to hit a bank,” Wire Fraud Tutorial begins. “Just pay attention, this is a quick way to jug in any state. First you wanna get a bank log from a trusted site. Do your research because the information must be right.”

And even though we’re talking about an individual who regularly appears in videos wearing a half-million dollars worth of custom jewelry draped around his arm and neck (including the functional diamond-encrusted payment card skimming device pictured above), there’s never been much evidence that Punchmade was actually involved in committing cybercrimes himself. Even his most vocal critics acknowledged that the whole persona could just be savvy marketing.

That changed recently when Punchmade’s various video and social media accounts began promoting a new web shop that is selling stolen payment cards and identity data, as well as hacked financial accounts and software for producing counterfeit checks.

The official Punchmadedev account on Instagram links to many of the aforementioned rap videos and tutorials on cybercriming, as well as to Punchmadedev’s other profiles and websites. Among them is mainpage[.]me/punchmade, which includes the following information for “Punchmade Empire ®”

-212,961 subscribers

#1 source on Telegram

Contact: @whopunchmade

24/7 shop: https://punchmade[.]atshop[.]io

Visiting that @whopunchmade Telegram channel shows this user is promoting punchmade[.]atshop[.]io, which is currently selling hacked bank accounts and payment cards with high balances.

Clicking “purchase” on the C@sh App offering, for example, shows that for $80 the buyer will receive logins to Cash App accounts with balances between $3,000 and $5,000. “If you buy this item you’ll get my full support on discord/telegram if there is a problem!,” the site promises. Purchases can be made in cryptocurrencies, and checking out prompts one to continue payment at Coinbase.com.

Another item for sale, “Fullz + Linkable CC,” promises “ID Front + Back, SSN with 700+ Credit Score, and Linkable CC” or credit card. That also can be had for $80 in crypto.

WHO IS PUNCHMADE DEV?

Punchmade has fashioned his public persona around a collection of custom-made, diamond-covered necklaces that are as outlandish and gaudy as they are revelatory. My favorite shot from one of Punchmade’s videos features at least three of these monstrosities: One appears to be a boring old diamond and gold covered bitcoin, but the other two necklaces tell us something about where Punchmade is from:

One of them includes the logo and mascot of the University of Kentucky. The other, an enormous diamond studded skyline, appears to have been designed based on the skyline in Lexington, Ky:

The “About” page on Punchmade Dev’s Spotify profile describes him as “an American artist, rapper, musician, producer, director, entrepreneur, actor and investor.” “Punchmade Dev is best known for his creative ways to use technology, video gaming, and social media to build a fan base,” the profile continues.

The profile explains that he launched his own record label in 2021 called Punchmade Records, where he produces his own instrumentals and edits his own music videos.

A search on companies that include the name “punchmade” at the website of the Kentucky Secretary of State brings up just one record: OBN Group LLC, in Lexington, Ky. This November 2021 record includes a Certificate of Assumed Name, which shows that Punchmade LLC is the assumed name of OBN Group LLC.

The president of OBN Group LLC is listed as Devon Turner. A search on the Secretary of State website for other businesses tied to Devon Turner reveals just one other record: A now-defunct entity called DevTakeFlightBeats Inc.

The breach tracking service Constella Intelligence finds that Devon Turner from Lexington, Ky. used the email address obndevpayments@gmail.com. A lookup on this email at DomainTools.com shows it was used to register the domain foreverpunchmade[.]com, which is registered to a Devon Turner in Lexington, Ky. A copy of this site at archive.org indicates it once sold Punchmade Dev-branded t-shirts and other merchandise.

Mr. Turner did not respond to multiple requests for comment.

Searching online for Devon Turner and “Punchmade” brings up a video from @brainjuiceofficial, a YouTube channel that focuses on social media celebrities. @Brainjuiceofficial says Turner was born in October 2000, the oldest child of a single mother of five whose husband was not in the picture.

The video says the six-foot five Turner played basketball, track and football in high school, but that he gradually became obsessed with playing the video game NBA 2K17 and building a following of people watching him play the game competitively online.

According to this brief documentary, Turner previously streamed his NBA 2K17 videos on a YouTube channel called DevTakeFlight, although he originally went by the nickname OBN Dev.

“Things may eventually catch up to Devon if he isn’t careful,” @Brainjuiceofficial observed, noting that Turner has been shot at before, and also robbed at an ATM while flexing a bunch of cash for a picture and wearing $500k in jewelry. “Although you have a lot of people that are into what you do, there are a lot of people waiting for you to slip up.”

Who’s Behind the SWAT USA Reshipping Service?

Last week, KrebsOnSecurity broke the news that one of the largest cybercrime services for laundering stolen merchandise was hacked recently, exposing its internal operations, finances and organizational structure. In today’s Part II, we’ll examine clues about the real-life identity of “Fearlless,” the nickname chosen by the proprietor of the SWAT USA Drops service.

Based in Russia, SWAT USA recruits people in the United States to reship packages containing pricey electronics that are purchased with stolen credit cards. As detailed in this Nov. 2 story, SWAT currently employs more than 1,200 U.S. residents, all of whom will be cut loose without a promised payday at the end of their first month reshipping stolen goods.

The current co-owner of SWAT, a cybercriminal who uses the nickname “Fearlless,” operates primarily on the cybercrime forum Verified. This Russian-language forum has tens of thousands of members, and it has suffered several hacks that exposed more than a decade’s worth of user data and direct messages.

January 2021 posts on Verified show that Fearlless and his partner Universalo purchased the SWAT reshipping business from a Verified member named SWAT, who’d been operating the service for years. SWAT agreed to transfer the business in exchange for 30 percent of the net profit over the ensuing six months.

Cyber intelligence firm Intel 471 says Fearlless first registered on Verified in February 2013. The email address Fearlless used on Verified leads nowhere, but a review of Fearlless’ direct messages on Verified indicates this user originally registered on Verified a year earlier as a reshipping vendor, under the alias “Apathyp.”

There are two clues supporting the conclusion that Apathyp and Fearlless are the same person. First, the Verified administrators warned Apathyp he had violated the forum’s rules barring the use of multiple accounts by the same person, and that Verified’s automated systems had detected that Apathyp and Fearlless were logging in from the same device.  Second, in his earliest private messages on Verified, Fearlless told others to contact him on an instant messenger address that Apathyp had claimed as his.

Intel 471 says Apathyp registered on Verified using the email address triploo@mail.ru. A search on that email address at the breach intelligence service Constella Intelligence found that a password commonly associated with it was “niceone.” But the triploo@mail.ru account isn’t connected to much else that’s interesting except a now-deleted account at Vkontakte, the Russian answer to Facebook.

However, in Sept. 2020, Apathyp sent a private message on Verified to the owner of a stolen credit card shop, saying his credentials no longer worked. Apathyp told the proprietor that his chosen password on the service was “12Apathy.”

A search on that password at Constella reveals it was used by just four different email addresses, two of which are particularly interesting: gezze@yandex.ru and gezze@mail.ru. Constella discovered that both of these addresses were previously associated with the same password as triploo@mail.ru — “niceone,” or some variation thereof.

Constella found that years ago gezze@mail.ru was used to create a Vkontakte account under the name Ivan Sherban (former password: “12niceone“) from Magnitogorsk, an industrial city in the southern region of Russia. That same email address is now tied to a Vkontakte account for an Ivan Sherban who lists his home as Saint Petersburg, Russia. Sherban’s profile photo shows a heavily tattooed, muscular and recently married individual with his beautiful new bride getting ready to drive off in a convertible sports car.

A pivotal clue for validating the research into Apathyp/Fearlless came from the identity intelligence firm myNetWatchman, which found that gezze@mail.ru at one time used the passwords “геззи1991” (gezze1991) and “gezze18081991.”

Care to place a wager on when Vkontakte says is Mr. Sherban’s birthday? Ten points if you answered August 18 (18081991).

Mr. Sherban did not respond to multiple requests for comment.

Russian Reshipping Service ‘SWAT USA Drop’ Exposed

One of the largest cybercrime services for laundering stolen merchandise was hacked recently, exposing its internal operations, finances and organizational structure. Here’s a closer look at the Russia-based SWAT USA Drop Service, which currently employs more than 1,200 people across the United States who are knowingly or unwittingly involved in reshipping expensive consumer goods purchased with stolen credit cards.

Among the most common ways that thieves extract cash from stolen credit card accounts is through purchasing pricey consumer goods online and reselling them on the black market. Most online retailers grew wise to these scams years ago and stopped shipping to regions of the world most frequently associated with credit card fraud, including Eastern Europe, North Africa, and Russia.

But such restrictions have created a burgeoning underground market for reshipping scams, which rely on willing or unwitting residents in the United States and Europe to receive stolen goods and relay them to crooks living in the embargoed areas.

Services like SWAT are known as “Drops for stuff” on cybercrime forums. The “drops” are people who have responded to work-at-home package reshipping jobs advertised on craigslist.com and job search sites. Most reshipping scams promise employees a monthly salary and even cash bonuses. In reality, the crooks in charge almost always stop communicating with drops just before the first payday, usually about a month after the drop ships their first package.

The packages arrive with prepaid shipping labels that are paid for with stolen credit card numbers, or with hijacked online accounts at FedEx and the US Postal Service. Drops are responsible for inspecting and verifying the contents of shipments, attaching the correct shipping label to each package, and sending them off via the appropriate shipping company.

SWAT takes a percentage cut (up to 50 percent) where “stuffers” — thieves armed with stolen credit card numbers — pay a portion of each product’s retail value to SWAT as the reshipping fee. The stuffers use stolen cards to purchase high-value products from merchants and have the merchants ship the items to the drops’ address. Once the drops receive and successfully reship the stolen packages, the stuffers then sell the products on the local black market.

The SWAT drop service has been around in various names and under different ownership for almost a decade. But in early October 2023, SWAT’s current co-owner — a Russian-speaking individual who uses the handle “Fearlless” — took to his favorite cybercrime forum to lodge a formal complaint against the owner of a competing reshipping service, alleging his rival had hacked SWAT and was trying to poach his stuffers and reshippers by emailing them directly.

Milwaukee-based security firm Hold Security shared recent screenshots of a working SWAT stuffer’s user panel, and those images show that SWAT currently lists more than 1,200 drops in the United States that are available for stuffers to rent. The contact information for Kareem, a young man from Maryland, was listed as an active drop. Contacted by KrebsOnSecurity, Kareem agreed to speak on condition that his full name not be used in this story.

Kareem said he’d been hired via an online job board to reship packages on behalf of a company calling itself CTSI, and that he’s been receiving and reshipping iPads and Apple watches for several weeks now. Kareem was less than thrilled to learn he would probably not be getting his salary on the promised payday, which was coming up in a few days.

Kareem said he was instructed to create an account at a website called portal-ctsi[.]com, where each day he was expected to log in and check for new messages about pending shipments. Anyone can sign up at this website as a potential reshipping mule, although doing so requires applicants to share a great deal of personal and financial information, as well as copies of an ID or passport matching the supplied name.

On a suspicion that the login page for portal-ctsi[.]com might be a custom coding job, KrebsOnSecurity selected “view source” from the homepage to expose the site’s HTML code. Grabbing a snippet of that code (e.g., “smarty/default/jui/js/jquery-ui-1.9.2.min.js”) and searching on it at publicwww.com reveals more than four dozen other websites running the same login panel. And all of those appear to be geared toward either stuffers or drops.

In fact, more than half of the domains that use this same login panel actually include the word “stuffer” in the login URL, according to publicwww. Each of the domains below that end in “/user/login.php” are sites for active and prospective drops, and each corresponds to a unique fake company that is responsible for managing its own stable of drops:

lvlup-store[.]com/stuffer/login.php
personalsp[.]com/user/login.php
destaf[.]com/stuffer/login.php
jaderaplus[.]com/stuffer/login.php
33cow[.]com/stuffer/login.php
panelka[.]net/stuffer/login.php
aaservice[.]net/stuffer/login.php
re-shipping[.]ru/stuffer/login.php
bashar[.]cc/stuffer/login.php
marketingyoursmall[.]biz/stuffer/login.php
hovard[.]xyz/stuffer/login.php
pullback[.]xyz/stuffer/login.php
telollevoexpress[.]com/stuffer/login.php
postme[.]today/stuffer/login.php
wint-job[.]com/stuffer/login.php
squadup[.]club/stuffer/login.php
mmmpack[.]pro/stuffer/login.php
yoursmartpanel[.]com/user/login.php
opt257[.]org/user/login.php
touchpad[.]online/stuffer/login.php
peresyloff[.]top/stuffer/login.php
ruzke[.]vodka/stuffer/login.php
staf-manager[.]net/stuffer/login.php
data-job[.]club/stuffer/login.php
logistics-services[.]org/user/login.php
swatship[.]club/stuffer/login.php
logistikmanager[.]online/user/login.php
endorphine[.]world/stuffer/login.php
burbon[.]club/stuffer/login.php
bigdropproject[.]com/stuffer/login.php
jobspaket[.]net/user/login.php
yourcontrolboard[.]com/stuffer/login.php
packmania[.]online/stuffer/login.php
shopping-bro[.]com/stuffer/login.php
dash-redtag[.]com/user/login.php
mnger[.]net/stuffer/login.php
begg[.]work/stuffer/login.php
dashboard-lime[.]com/user/login.php
control-logistic[.]xyz/user/login.php
povetru[.]biz/stuffer/login.php
dash-nitrologistics[.]com/user/login.php
cbpanel[.]top/stuffer/login.php
hrparidise[.]pro/stuffer/login.php
d-cctv[.]top/user/login.php
versandproject[.]com/user/login.php
packitdash[.]com/user/login.php
avissanti-dash[.]com/user/login.php
e-host[.]life/user/login.php
pacmania[.]club/stuffer/login.php

Why so many websites? In practice, all drops are cut loose within approximately 30 days of their first shipment — just before the promised paycheck is due. Because of this constant churn, each stuff shop operator must be constantly recruiting new drops. Also, with this distributed setup, even if one reshipping operation gets shut down (or exposed online), the rest can keep on pumping out dozens of packages a day.

A 2015 academic study (PDF) on criminal reshipping services found the average financial hit from a reshipping scheme per cardholder was $1,156.93. That study looked into the financial operations of several reshipping schemes, and estimated that approximately 1.6 million credit and debit cards are used to commit at least $1.8 billion in reshipping fraud each year.

It’s not hard to see how reshipping can be a profitable enterprise for card crooks. For example, a stuffer buys a stolen payment card off the black market for $10, and uses that card to purchase more than $1,100 worth of goods. After the reshipping service takes its cut (~$550), and the stuffer pays for his reshipping label (~$100), the stuffer receives the stolen goods and sells them on the black market in Russia for $1,400. He has just turned a $10 investment into more than $700. Rinse, wash, and repeat.

The breach at SWAT exposed not only the nicknames and contact information for all of its stuffers and drops, but also the group’s monthly earnings and payouts. SWAT apparently kept its books in a publicly accessible Google Sheets document, and that document reveals Fearlless and his business partner each routinely made more than $100,000 every month operating their various reshipping businesses.

The exposed SWAT financial records show this crime group has tens of thousands of dollars worth of expenses each month, including payments for the following recurring costs:

-advertising the service on crime forums and via spam;
-people hired to re-route packages, usually by voice over the phone;
-third-party services that sell hacked/stolen USPS/Fedex labels;
-“drops test” services, contractors who will test the honesty of drops by sending them fake jewelry;
-“documents,” e.g. sending drops to physically pick up legal documents for new phony front companies.

The spreadsheet also included the cryptocurrency account numbers that were to be credited each month with SWAT’s earnings. Unsurprisingly, a review of the blockchain activity tied to the bitcoin addresses listed in that document shows that many of them have a deep association with cybercrime, including ransomware activity and transactions at darknet sites that peddle stolen credit cards and residential proxy services.

The information leaked from SWAT also has exposed the real-life identity and financial dealings of its principal owner — Fearlless, a.k.a. “SwatVerified.” We’ll hear more about Fearlless in Part II of this story. Stay tuned.

.US Harbors Prolific Malicious Link Shortening Service

The top-level domain for the United States — .US — is home to thousands of newly-registered domains tied to a malicious link shortening service that facilitates malware and phishing scams, new research suggests. The findings come close on the heels of a report that identified .US domains as among the most prevalent in phishing attacks over the past year.

Researchers at Infoblox say they’ve been tracking what appears to be a three-year-old link shortening service that is catering to phishers and malware purveyors. Infoblox found the domains involved are typically three to seven characters long, and hosted on bulletproof hosting providers that charge a premium to ignore any abuse or legal complaints. The short domains don’t host any content themselves, but are used to obfuscate the real address of landing pages that try to phish users or install malware.

Infoblox says it’s unclear how the phishing and malware landing pages tied to this service are being initially promoted, although they suspect it is mainly through scams targeting people on their phones via SMS. A new report says the company mapped the contours of this link shortening service thanks in part to pseudo-random patterns in the short domains, which all appear on the surface to be a meaningless jumble of letters and numbers.

“This came to our attention because we have systems that detect registrations that use domain name generation algorithms,” said Renee Burton, head of threat intelligence at Infoblox. “We have not found any legitimate content served through their shorteners.”

Infoblox determined that until May 2023, domains ending in .info accounted for the bulk of new registrations tied to the malicious link shortening service, which Infoblox has dubbed “Prolific Puma.” Since then, they found that whoever is responsible for running the service has used .US for approximately 55 percent of the total domains created, with several dozen new malicious .US domains registered daily.

.US is overseen by the National Telecommunications and Information Administration (NTIA), an executive branch agency of the U.S. Department of Commerce. But Uncle Sam has long outsourced the management of .US to various private companies, which have gradually allowed the United States’s top-level domain to devolve into a cesspool of phishing activity.

Or so concludes The Interisle Consulting Group, which gathers phishing data from multiple industry sources and publishes an annual report on the latest trends. As far back as 2018, Interisle found .US domains were the worst in the world for spam, botnet (attack infrastructure for DDOS etc.) and illicit or harmful content.

Interisle’s newest study examined six million phishing reports between May 1, 2022 and April 30, 2023, and identified approximately 30,000 .US phishing domains. Interisle found significant numbers of .US domains were registered to attack some of the United States’ most prominent companies, including Bank of America, Amazon, Apple, AT&T, Citi, Comcast, Microsoft, Meta, and Target. Others were used to impersonate or attack U.S. government agencies.

Under NTIA regulations, domain registrars processing .US domain registrations must take certain steps (PDF) to verify that those customers actually reside in the United States, or else own organizations based in the U.S. However, if one registers a .US domain through GoDaddy — the largest domain registrar and the current administrator of the .US contract — the way one “proves” their U.S. nexus is simply by choosing from one of three pre-selected affirmative responses.

In an age when most domain registrars are automatically redacting customer information from publicly accessible registration records to avoid running afoul of European privacy laws, .US has remained something of an outlier because its charter specifies that all registration records be made public. However, Infoblox said it found more than 2,000 malicious link shortener domains ending in .US registered since October 2023 through NameSilo that have somehow subverted the transparency requirements for the usTLD and converted to private registrations.

“Through our own experience with NameSilo, it is not possible to select private registration for domains in the usTLD through their interface,” Infoblox wrote. “And yet, it was done. Of the total domains with private records, over 99% were registered with NameSilo. At this time, we are not able to explain this behavior.”

NameSilo CEO Kristaps Ronka said the company actively responds to reports about abusive domains, but that it hasn’t seen any abuse reports related to Infoblox’s findings.

“We take down hundreds to thousands of domains, lots of them proactively to combat abuse,” Ronka said. “Our current abuse rate on abuseIQ for example is currently at 0%. AbuseIQ receives reports from countless sources and we are yet to see these ‘Puma’ abuse reports.”

Experts who track domains associated with malware and phishing say even phony information supplied at registration is useful in identifying potentially malicious or phishous domains before they can be used for abuse.

For example, when it was registered through NameSilo in July 2023, the domain 1ox[.]us — like thousands of others — listed its registrant as “Leila Puma” at a street address in Poland, and the email address blackpumaoct33@ukr.net. But according to DomainTools.com, on Oct. 1, 2023 those records were redacted and hidden by NameSilo.

Infoblox notes that the username portion of the email address appears to be a reference to the song October 33 by the Black Pumas, an Austin, Texas based psychedelic soul band. The Black Pumas aren’t exactly a household name, but they did recently have a popular Youtube video that featured a cover of the Kinks song “Strangers,” which included an emotional visual narrative about Ukrainians seeking refuge from the Russian invasion, titled “Ukraine Strangers.” Also, Leila Puma’s email address is at a Ukrainian email provider.

DomainTools shows that hundreds of other malicious domains tied to Prolific Puma previously were registered through NameCheap to a “Josef Bakhovsky” at a different street address in Poland. According to ancestry.com, the anglicized version of this surname — Bakovski — is the traditional name for someone from Bakowce, which is now known as Bakivtsi and is in Ukraine.

This possible Polish and/or Ukrainian connection may or may not tell us something about the “who” behind this link shortening service, but those details are useful for identifying and grouping these malicious short domains. However, even this meager visibility into .US registration data is now under threat.

The NTIA recently published a proposal that would allow registrars to redact all registrant data from WHOIS registration records for .US domains. A broad array of industry groups have filed comments opposing the proposed changes, saying they threaten to remove the last vestiges of accountability for a top-level domain that is already overrun with cybercrime activity.

Infoblox’s Burton says Prolific Puma is remarkable because they’ve been able to facilitate malicious activities for years while going largely unnoticed by the security industry.

“This exposes how persistent the criminal economy can be at a supply chain level,” Burton said. “We’re always looking at the end malware or phishing page, but what we’re finding here is that there’s this middle layer of DNS threat actors persisting for years without notice.”

Infoblox’s full report on Prolific Puma is here.

The Fake Browser Update Scam Gets a Makeover

One of the oldest malware tricks in the book — hacked websites claiming visitors need to update their Web browser before they can view any content — has roared back to life in the past few months. New research shows the attackers behind one such scheme have developed an ingenious way of keeping their malware from being taken down by security experts or law enforcement: By hosting the malicious files on a decentralized, anonymous cryptocurrency blockchain.

In August 2023, security researcher Randy McEoin blogged about a scam he dubbed ClearFake, which uses hacked WordPress sites to serve visitors with a page that claims you need to update your browser before you can view the content.

The fake browser alerts are specific to the browser you’re using, so if you’re surfing the Web with Chrome, for example, you’ll get a Chrome update prompt. Those who are fooled into clicking the update button will have a malicious file dropped on their system that tries to install an information stealing trojan.

Earlier this month, researchers at the Tel Aviv-based security firm Guardio said they tracked an updated version of the ClearFake scam that included an important evolution. Previously, the group had stored its malicious update files on Cloudflare, Guardio said.

But when Cloudflare blocked those accounts the attackers began storing their malicious files as cryptocurrency transactions in the Binance Smart Chain (BSC), a technology designed to run decentralized apps and “smart contracts,” or coded agreements that execute actions automatically when certain conditions are met.

Nati Tal, head of security at Guardio Labs, the research unit at Guardio, said the malicious scripts stitched into hacked WordPress sites will create a new smart contract on the BSC Blockchain, starting with a unique, attacker-controlled blockchain address and a set of instructions that defines the contract’s functions and structure. When that contract is queried by a compromised website, it will return an obfuscated and malicious payload.

“These contracts offer innovative ways to build applications and processes,” Tal wrote along with his Guardio colleague Oleg Zaytsev. “Due to the publicly accessible and unchangeable nature of the blockchain, code can be hosted ‘on-chain’ without the ability for a takedown.”

Tal said hosting malicious files on the Binance Smart Chain is ideal for attackers because retrieving the malicious contract is a cost-free operation that was originally designed for the purpose of debugging contract execution issues without any real-world impact.

“So you get a free, untracked, and robust way to get your data (the malicious payload) without leaving traces,” Tal said.

In response to questions from KrebsOnSecurity, the BNB Smart Chain (BSC) said its team is aware of the malware abusing its blockchain, and is actively addressing the issue. The company said all addresses associated with the spread of the malware have been blacklisted, and that its technicians had developed a model to detect future smart contracts that use similar methods to host malicious scripts.

“This model is designed to proactively identify and mitigate potential threats before they can cause harm,” BNB Smart Chain wrote. “The team is committed to ongoing monitoring of addresses that are involved in spreading malware scripts on the BSC. To enhance their efforts, the tech team is working on linking identified addresses that spread malicious scripts to centralized KYC [Know Your Customer] information, when possible.”

Guardio says the crooks behind the BSC malware scheme are using the same malicious code as the attackers that McEoin wrote about in August, and are likely the same group. But a report published today by email security firm Proofpoint says the company is currently tracking at least four distinct threat actor groups that use fake browser updates to distribute malware.

Proofpoint notes that the core group behind the fake browser update scheme has been using this technique to spread malware for the past five years, primarily because the approach still works well.

“Fake browser update lures are effective because threat actors are using an end-user’s security training against them,” Proofpoint’s Dusty Miller wrote. “In security awareness training, users are told to only accept updates or click on links from known and trusted sites, or individuals, and to verify sites are legitimate. The fake browser updates abuse this training because they compromise trusted sites and use JavaScript requests to quietly make checks in the background and overwrite the existing website with a browser update lure. To an end user, it still appears to be the same website they were intending to visit and is now asking them to update their browser.”

More than a decade ago, this site published Krebs’s Three Rules for Online Safety, of which Rule #1 was, “If you didn’t go looking for it, don’t install it.” It’s nice to know that this technology-agnostic approach to online safety remains just as relevant today.

Tech CEO Sentenced to 5 Years in IP Address Scheme

Amir Golestan, the 40-year-old CEO of the Charleston, S.C. based technology company Micfo LLC, has been sentenced to five years in prison for wire fraud. Golestan’s sentencing comes nearly two years after he pleaded guilty to using an elaborate network of phony companies to secure more than 735,000 Internet Protocol (IP) addresses from the American Registry for Internet Numbers (ARIN), the nonprofit which oversees IP addresses assigned to entities in the U.S., Canada, and parts of the Caribbean.

In 2018, ARIN sued Golestan and Micfo, alleging they had obtained hundreds of thousands of IP addresses under false pretenses. ARIN and Micfo settled that dispute in arbitration, with Micfo returning most of the addresses that it hadn’t already sold.

ARIN’s civil case caught the attention of federal prosecutors in South Carolina, who in May 2019 filed criminal wire fraud charges against Golestan, alleging he’d orchestrated a network of shell companies and fake identities to prevent ARIN from knowing the addresses were all going to the same buyer.

Prosecutors showed that each of those shell companies involved the production of notarized affidavits in the names of people who didn’t exist. As a result, the government was able to charge Golestan with 20 counts of wire fraud — one for each payment made by the phony companies that bought the IP addresses from ARIN.

Golestan initially sought to fight those charges. But on just the second day of his trial in November 2021, Golestan changed his mind and pleaded guilty to 20 counts of wire fraud in connection with the phantom companies he used to secure the IP addresses. Prosecutors estimated those addresses were valued at between $10 million and $14 million.

ARIN says the 5-year sentence handed down by the South Carolina judge “sends an important message of deterrence to other parties contemplating fraudulent schemes to obtain or transfer Internet resources.”

“Those who seek to defraud ARIN (or other Regional Internet Registries) are subject to costly and serious civil litigation, criminal charges, and, ultimately, a lengthy term of incarceration,” reads a statement from ARIN on Golestan’s sentencing.

By 2013, a number of Micfo’s customers had landed on the radar of Spamhaus, a group that many network operators rely upon to stem the tide of junk email. Shortly after Spamhaus started blocking Micfo’s IP address ranges, Micfo shifted gears and began reselling IP addresses mainly to companies marketing “virtual private networking” or VPN services that help customers hide their real IP addresses online.

Golestan did not respond to a request for comment. But in a 2020 interview with KrebsOnSecurity, Golestan claimed that Micfo was at one point responsible for brokering roughly 40 percent of the IP addresses used by the world’s largest VPN providers. Throughout that conversation, Golestan maintained his innocence, even as he explained that the creation of the phony companies was necessary to prevent entities like Spamhaus from interfering with his business going forward.

There are fewer than four billion so-called “Internet Protocol version 4” or IPv4 addresses available for use, but the vast majority of them have already been allocated. The global dearth of available IP addresses has turned them into a commodity wherein each IPv4 address can fetch between $15-$25 on the open market.

This has led to boom times for those engaged in the acquisition and sale of IP address blocks, but it has likewise emboldened those who specialize in absconding with and spamming from dormant IP address blocks without permission from the rightful owners.

The U.S Department of Justice says Golestan will serve 60 months in prison, followed by a 2-year term of court-ordered supervision. The Micfo CEO also was ordered to pay nearly $77,000 in restitution to ARIN for its work in assisting federal prosecutors.

HTTP/2 Rapid Reset Zero-Day Vulnerability Exploited to Launch Record DDoS Attacks

Amazon Web Services (AWS), Cloudflare, and Google on Tuesday said they took steps to mitigate record-breaking distributed denial-of-service (DDoS) attacks that relied on a novel technique called HTTP/2 Rapid Reset. The layer 7 attacks were detected in late August 2023, the companies said in a coordinated disclosure. The cumulative susceptibility to this attack is being tracked as CVE-2023-44487,

Phishers Spoof USPS, 12 Other Natl’ Postal Services

Recent weeks have seen a sizable uptick in the number of phishing scams targeting U.S. Postal Service (USPS) customers. Here’s a look at an extensive SMS phishing operation that tries to steal personal and financial data by spoofing the USPS, as well as postal services in at least a dozen other countries.

KrebsOnSecurity recently heard from a reader who received an SMS purporting to have been sent by the USPS, saying there was a problem with a package destined for the reader’s address. Clicking the link in the text message brings one to the domain usps.informedtrck[.]com.

The landing page generated by the phishing link includes the USPS logo, and says “Your package is on hold for an invalid recipient address. Fill in the correct address info by the link.” Below that message is a “Click update” button that takes the visitor to a page that asks for more information.

The remaining buttons on the phishing page all link to the real USPS.com website. After collecting your address information, the fake USPS site goes on to request additional personal and financial data.

This phishing domain was recently registered and its WHOIS ownership records are basically nonexistent. However, we can find some compelling clues about the extent of this operation by loading the phishing page in Developer Tools, a set of debugging features built into Firefox, Chrome and Safari that allow one to closely inspect a webpage’s code and operations.

Check out the bottom portion of the screenshot below, and you’ll notice that this phishing site fails to load some external resources, including an image from a link called fly.linkcdn[.]to.

A search on this domain at the always-useful URLscan.io shows that fly.linkcdn[.]to is tied to a slew of USPS-themed phishing domains. Here are just a few of those domains (links defanged to prevent accidental clicking):

usps.receivepost[.]com
usps.informedtrck[.]com
usps.trckspost[.]com
postreceive[.]com
usps.trckpackages[.]com
usps.infortrck[.]com
usps.quicktpos[.]com
usps.postreceive].]com
usps.revepost[.]com
trackingusps.infortrck[.]com
usps.receivepost[.]com
usps.trckmybusi[.]com
postreceive[.]com
tackingpos[.]com
usps.trckstamp[.]com
usa-usps[.]shop
usps.infortrck[.]com
unlistedstampreceive[.]com
usps.stampreceive[.]com
usps.stamppos[.]com
usps.stampspos[.]com
usps.trckmypost[.]com
usps.trckintern[.]com
usps.tackingpos[.]com
usps.posinformed[.]com

As we can see in the screenshot below, the developer tools console for informedtrck[.]com complains that the site is unable to load a Google Analytics code — UA-80133954-3 — which apparently was rejected for pointing to an invalid domain.

The valid domain for that Google Analytics code is the official usps.com website. According to dnslytics.com, that same analytics code has shown up on at least six other nearly identical USPS phishing pages dating back nearly as many years, including onlineuspsexpress[.]com, which DomainTools.com says was registered way back in September 2018 to an individual in Nigeria.

A different domain with that same Google Analytics code that was registered in 2021 is peraltansepeda[.]com, which archive.org shows was running a similar set of phishing pages targeting USPS users. DomainTools.com indicates this website name was registered by phishers based in Indonesia.

DomainTools says the above-mentioned USPS phishing domain stamppos[.]com was registered in 2022 via Singapore-based Alibaba.com, but the registrant city and state listed for that domain says “Georgia, AL,” which is not a real location.

Alas, running a search for domains registered through Alibaba to anyone claiming to reside in Georgia, AL reveals nearly 300 recent postal phishing domains ending in “.top.” These domains are either administrative domains obscured by a password-protected login page, or are .top domains phishing customers of the USPS as well as postal services serving other countries.

Those other nations include the Australia Post, An Post (Ireland), Correos.es (Spain), the Costa Rican post, the Chilean Post, the Mexican Postal Service, Poste Italiane (Italy), PostNL (Netherlands), PostNord (Denmark, Norway and Sweden), and Posti (Finland). A complete list of these domains is available here (PDF).

The Georgia, AL domains at Alibaba also encompass several that spoof sites claiming to collect outstanding road toll fees and fines on behalf of the governments of Australia, New Zealand and Singapore.

An anonymous reader wrote in to say they submitted fake information to the above-mentioned phishing site usps.receivepost[.]com via the malware sandbox any.run. A video recording of that analysis shows that the site sends any submitted data via an automated bot on the Telegram instant messaging service.

The traffic analysis just below the any.run video shows that any data collected by the phishing site is being sent to the Telegram user @chenlun, who offers to sell customized source code for phishing pages. From a review of @chenlun’s other Telegram channels, it appears this account is being massively spammed at the moment — possibly thanks to public attention brought by this story.

Meanwhile, researchers at DomainTools recently published a report on an apparently unrelated but equally sprawling SMS-based phishing campaign targeting USPS customers that appears to be the work of cybercriminals based in Iran.

Phishers tend to cast a wide net and often spoof entities that are broadly used by the local population, and few brands are going to have more household reach than domestic mail services. In June, the United Parcel Service (UPS) disclosed that fraudsters were abusing an online shipment tracking tool in Canada to send highly targeted SMS phishing messages that spoofed the UPS and other brands.

With the holiday shopping season nearly upon us, now is a great time to remind family and friends about the best advice to sidestep phishing scams: Avoid clicking on links or attachments that arrive unbidden in emails, text messages and other mediums. Most phishing scams invoke a temporal element that warns of negative consequences should you fail to respond or act quickly.

If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark so as to avoid potential typosquatting sites.

Update: Added information about the Telegram bot and any.run analysis.

LastPass: ‘Horse Gone Barn Bolted’ is Strong Password

The password manager service LastPass is now forcing some of its users to pick longer master passwords. LastPass says the changes are needed to ensure all customers are protected by their latest security improvements. But critics say the move is little more than a public relations stunt that will do nothing to help countless early adopters whose password vaults were exposed in a 2022 breach at LastPass.

LastPass told customers this week they would be forced to update their master password if it was less than 12 characters. LastPass officially instituted this change back in 2018, but some undisclosed number of the company’s earlier customers were never required to increase the length of their master passwords.

This is significant because in November 2022, LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users.

Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.

KrebsOnSecurity last month interviewed a victim who recently saw more than three million dollars worth of cryptocurrency siphoned from his account. That user signed up with LastPass nearly a decade ago, stored their cryptocurrency seed phrase there, and yet never changed his master password — which was just eight characters. Nor was he ever forced to improve his master password.

That story cited research from Adblock Plus creator Wladimir Palant, who said LastPass failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years.

For example, another important default setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.

Palant said that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000. Still, Palant and others impacted by the 2022 breach at LastPass say their account security settings were never forcibly upgraded.

Palant called this latest action by LastPass a PR stunt.

“They sent this message to everyone, whether they have a weak master password or not – this way they can again blame the users for not respecting their policies,” Palant said. “But I just logged in with my weak password, and I am not forced to change it. Sending emails is cheap, but they once again didn’t implement any technical measures to enforce this policy change.”

Either way, Palant said, the changes won’t help people affected by the 2022 breach.

“These people need to change all their passwords, something that LastPass still won’t recommend,” Palant said. “But it will somewhat help with the breaches to come.”

LastPass CEO Karim Toubba said changing master password length (or even the master password itself) is not designed to address already stolen vaults that are offline.

“This is meant to better protect customers’ online vaults and encourage them to bring their accounts up to the 2018 LastPass standard default setting of a 12-character minimum (but could opt out from),” Toubba said in an emailed statement. “We know that some customers may have chosen convenience over security and utilized less complex master passwords despite encouragement to use our (or others) password generator to do otherwise.”

A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.

LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.

But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.

A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single high-powered graphics card about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.

However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.

Meaning, LastPass users whose vaults were never upgraded to higher iterations and whose master passwords were weak (less than 12 characters) likely have been a primary target of distributed password-cracking attacks ever since the LastPass user vaults were stolen late last year.

Asked why some LastPass users were left behind on older security minimums, Toubba said a “small percentage” of customers had corrupted items in their password vaults that prevented those accounts from properly upgrading to the new requirements and settings.

“We have been able to determine that a small percentage of customers have items in their vaults that are corrupt and when we previously utilized automated scripts designed to re-encrypt vaults when the master password or iteration count is changed, they did not complete,” Toubba said. “These errors were not originally apparent as part of these efforts and, as we have discovered them, we have been working to be able to remedy this and finish the re-encryption.”

Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis, said LastPass made a huge mistake years ago by not force-upgrading the iteration count for existing users.

“And now this is blaming the users — ‘you should have used a longer passphrase’ — not them for having weak defaults that were never upgraded for existing users,” Weaver said. “LastPass in my book is one step above snake-oil. I used to be, ‘Pick whichever password manager you want,’ but now I am very much, ‘Pick any password manager but LastPass.'”

Asked why LastPass isn’t recommending that users change all of the passwords secured by the encrypted master password that was stolen when the company got hacked last year, Toubba said it’s because “the data demonstrates that the majority of our customers follow our recommendations (or greater), and the probability of successfully brute forcing vault encryption is greatly reduced accordingly.”

“We’ve been telling customers since December of 2022 that they should be following recommended guidelines,” Toubba continued. “And if they haven’t followed the guidelines we recommended that they change their downstream passwords.”

Experts Fear Crooks are Cracking Keys Stolen in LastPass Breach

In November 2022, the password manager service LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users. Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.

Taylor Monahan is lead product manager of MetaMask, a popular software cryptocurrency wallet used to interact with the Ethereum blockchain. Since late December 2022, Monahan and other researchers have identified a highly reliable set of clues that they say connect recent thefts targeting more than 150 people. Collectively, these individuals have been robbed of more than $35 million worth of crypto.

Monahan said virtually all of the victims she has assisted were longtime cryptocurrency investors, and security-minded individuals. Importantly, none appeared to have suffered the sorts of attacks that typically preface a high-dollar crypto heist, such as the compromise of one’s email and/or mobile phone accounts.

“The victim profile remains the most striking thing,” Monahan wrote. “They truly all are reasonably secure. They are also deeply integrated into this ecosystem, [including] employees of reputable crypto orgs, VCs [venture capitalists], people who built DeFi protocols, deploy contracts, run full nodes.”

Monahan has been documenting the crypto thefts via Twitter/X since March 2023, frequently expressing frustration in the search for a common cause among the victims. Then on Aug. 28, Monahan said she’d concluded that the common thread among nearly every victim was that they’d previously used LastPass to store their “seed phrase,” the private key needed to unlock access to their cryptocurrency investments.

Armed with your secret seed phrase, anyone can instantly access all of the cryptocurrency holdings tied to that cryptographic key, and move the funds to anywhere they like.

Which is why the best practice for many cybersecurity enthusiasts has long been to store their seed phrases either in some type of encrypted container — such as a password manager — or else inside an offline, special-purpose hardware encryption device, such as a Trezor or Ledger wallet.

“The seed phrase is literally the money,” said Nick Bax, director of analytics at Unciphered, a cryptocurrency wallet recovery company. “If you have my seed phrase, you can copy and paste that into your wallet, and then you can see all my accounts. And you can transfer my funds.”

Bax said he closely reviewed the massive trove of cryptocurrency theft data that Taylor Monahan and others have collected and linked together.

“It’s one of the broadest and most complex cryptocurrency investigations I’ve ever seen,” Bax said. “I ran my own analysis on top of their data and reached the same conclusion that Taylor reported. The threat actor moved stolen funds from multiple victims to the same blockchain addresses, making it possible to strongly link those victims.”

Bax, Monahan and others interviewed for this story say they’ve identified a unique signature that links the theft of more than $35 million in crypto from more than 150 confirmed victims, with roughly two to five high-dollar heists happening each month since December 2022.

KrebsOnSecurity has reviewed this signature but is not publishing it at the request of Monahan and other researchers, who say doing so could cause the attackers to alter their operations in ways that make their criminal activity more difficult to track.

But the researchers have published findings about the dramatic similarities in the ways that victim funds were stolen and laundered through specific cryptocurrency exchanges. They also learned the attackers frequently grouped together victims by sending their cryptocurrencies to the same destination crypto wallet.

By identifying points of overlap in these destination addresses, the researchers were then able to track down and interview new victims. For example, the researchers said their methodology identified a recent multi-million dollar crypto heist victim as an employee at Chainalysis, a blockchain analysis firm that works closely with law enforcement agencies to help track down cybercriminals and money launderers.

Chainalysis confirmed that the employee had suffered a high-dollar cryptocurrency heist late last month, but otherwise declined to comment for this story.

Bax said the only obvious commonality between the victims who agreed to be interviewed was that they had stored the seed phrases for their cryptocurrency wallets in LastPass.

“On top of the overlapping indicators of compromise, there are more circumstantial behavioral patterns and tradecraft which are also consistent between different thefts and support the conclusion,” Bax told KrebsOnSecuirty. “I’m confident enough that this is a real problem that I’ve been urging my friends and family who use LastPass to change all of their passwords and migrate any crypto that may have been exposed, despite knowing full well how tedious that is.”

LastPass declined to answer questions about the research highlighted in this story, citing an ongoing law enforcement investigation and pending litigation against the company in response to its 2022 data breach.

“Last year’s incident remains the subject of an ongoing investigation by law enforcement and is also the subject of pending litigation,” LastPass said in a written statement provided to KrebsOnSecurity. “Since last year’s attack on LastPass, we have remained in contact with law enforcement and continue to do so.”

Their statement continues:

“We have shared various technical information, Indicators of Compromise (IOCs), and threat actor tactics, techniques, and procedures (TTPs) with our law enforcement contacts as well as our internal and external threat intelligence and forensic partners in an effort to try and help identify the parties responsible. In the meantime, we encourage any security researchers to share any useful information they believe they may have with our Threat Intelligence team by contacting securitydisclosure@lastpass.com.”

THE LASTPASS BREACH(ES)

On August 25, 2022, LastPass CEO Karim Toubba wrote to users that the company had detected unusual activity in its software development environment, and that the intruders stole some source code and proprietary LastPass technical information. On Sept. 15, 2022, LastPass said an investigation into the August breach determined the attacker did not access any customer data or password vaults.

But on Nov. 30, 2022, LastPass notified customers about another, far more serious security incident that the company said leveraged data stolen in the August breach. LastPass disclosed that criminal hackers had compromised encrypted copies of some password vaults, as well as other personal information.

In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against a DevOps engineer who was one of only four LastPass employees with access to the corporate vault.

“This was accomplished by targeting the DevOps engineer’s home computer and exploiting a vulnerable third-party media software package, which enabled remote code execution capability and allowed the threat actor to implant keylogger malware,” LastPass officials wrote. “The threat actor was able to capture the employee’s master password as it was entered, after the employee authenticated with MFA, and gain access to the DevOps engineer’s LastPass corporate vault.”

Dan Goodin at Ars Technica reported and then confirmed that the attackers exploited a known vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.

As it happens, Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.

OFFLINE ATTACKS

A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.

LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.

But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.

“It does leave things vulnerable to brute force when the vaults are stolen en masse, especially if info about the vault HOLDER is available,” said Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis. “So you just crunch and crunch and crunch with GPUs, with a priority list of vaults you target.”

How hard would it be for well-resourced criminals to crack the master passwords securing LastPass user vaults? Perhaps the best answer to this question comes from Wladimir Palant, a security researcher and the original developer behind the Adblock Plus browser plugin.

In a December 2022 blog post, Palant explained that the crackability of a LastPass master password depends largely on two things: The complexity of the master password, and the default settings for LastPass users, which appear to have varied quite a bit based on when those users began patronizing the service.

LastPass says that since 2018 it has required a twelve-character minimum for master passwords, which the company said “greatly minimizes the ability for successful brute force password guessing.”

But Palant said while LastPass indeed improved its master password defaults in 2018, it did not force all existing customers who had master passwords of lesser lengths to pick new credentials that would satisfy the 12-character minimum.

“If you are a LastPass customer, chances are that you are completely unaware of this requirement,” Palant wrote. “That’s because LastPass didn’t ask existing customers to change their master password. I had my test account since 2018, and even today I can log in with my eight-character password without any warnings or prompts to change it.”

Palant believes LastPass also failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years. One important setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.

Palant noted last year that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000.

Palant said the 2018 change was in response to a security bug report he filed about some users having dangerously low iterations in their LastPass settings.

“Worse yet, for reasons that are beyond me, LastPass didn’t complete this migration,” Palant wrote. “My test account is still at 5,000 iterations, as are the accounts of many other users who checked their LastPass settings. LastPass would know how many users are affected, but they aren’t telling that. In fact, it’s painfully obvious that LastPass never bothered updating users’ security settings. Not when they changed the default from 1 to 500 iterations. Not when they changed it from 500 to 5,000. Only my persistence made them consider it for their latest change. And they still failed implementing it consistently.”

A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single GPU about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.

However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.

Weaver said a password or passphrase with average complexity — such as “Correct Horse Battery Staple” is only secure against online attacks, and that its roughly 40 bits of randomness or “entropy” means a graphics card can blow through it in no time.

“An Nvidia 3090 can do roughly 4 million [password guesses] per second with 1000 iterations, but that would go down to 8 thousand per second with 500,000 iterations, which is why iteration count matters so much,” Weaver said. “So a combination of ‘not THAT strong of a password’ and ‘old vault’ and ‘low iteration count’ would make it theoretically crackable but real work, but the work is worth it given the targets.”

Reached by KrebsOnSecurity, Palant said he never received a response from LastPass about why the company apparently failed to migrate some number of customers to more secure account settings.

“I know exactly as much as everyone else,” Palant wrote in reply. “LastPass published some additional information in March. This finally answered the questions about the timeline of their breach – meaning which users are affected. It also made obvious that business customers are very much at risk here, Federated Login Services being highly compromised in this breach (LastPass downplaying as usual of course).”

Palant said upon logging into his LastPass account a few days ago, he found his master password was still set at 5,000 iterations.

INTERVIEW WITH A VICTIM

KrebsOnSecurity interviewed one of the victims tracked down by Monahan, a software engineer and startup founder who recently was robbed of approximately $3.4 million worth of different cryptocurrencies. The victim agreed to tell his story in exchange for anonymity because he is still trying to claw back his losses. We’ll refer to him here as “Connor” (not his real name).

Connor said he began using LastPass roughly a decade ago, and that he also stored the seed phrase for his primary cryptocurrency wallet inside of LastPass. Connor chose to protect his LastPass password vault with an eight character master password that included numbers and symbols (~50 bits of entropy).

“I thought at the time that the bigger risk was losing a piece of paper with my seed phrase on it,” Connor said. “I had it in a bank security deposit box before that, but then I started thinking, ‘Hey, the bank might close or burn down and I could lose my seed phrase.'”

Those seed phrases sat in his LastPass vault for years. Then, early on the morning of Sunday, Aug. 27, 2023, Connor was awoken by a service he’d set up to monitor his cryptocurrency addresses for any unusual activity: Someone was draining funds from his accounts, and fast.

Like other victims interviewed for this story, Connor didn’t suffer the usual indignities that typically presage a cryptocurrency robbery, such as account takeovers of his email inbox or mobile phone number.

Connor said he doesn’t know the number of iterations his master password was given originally, or what it was set at when the LastPass user vault data was stolen last year. But he said he recently logged into his LastPass account and the system forced him to upgrade to the new 600,000 iterations setting.

“Because I set up my LastPass account so early, I’m pretty sure I had whatever weak settings or iterations it originally had,” he said.

Connor said he’s kicking himself because he recently started the process of migrating his cryptocurrency to a new wallet protected by a new seed phrase. But he never finished that migration process. And then he got hacked.

“I’d set up a brand new wallet with new keys,” he said. “I had that ready to go two months ago, but have been procrastinating moving things to the new wallet.”

Connor has been exceedingly lucky in regaining access to some of his stolen millions in cryptocurrency. The Internet is swimming with con artists masquerading as legitimate cryptocurrency recovery experts. To make matters worse, because time is so critical in these crypto heists, many victims turn to the first quasi-believable expert who offers help.

Instead, several friends steered Connor to Flashbots.net, a cryptocurrency recovery firm that employs several custom techniques to help clients claw back stolen funds — particularly those on the Ethereum blockchain.

According to Connor, Flashbots helped rescue approximately $1.5 million worth of the $3.4 million in cryptocurrency value that was suddenly swept out of his account roughly a week ago. Lucky for him, Connor had some of his assets tied up in a type of digital loan that allowed him to borrow against his various cryptocurrency assets.

Without giving away too many details about how they clawed back the funds, here’s a high level summary: When the crooks who stole Connor’s seed phrase sought to extract value from these loans, they were borrowing the maximum amount of credit that he hadn’t already used. But Connor said that left open an avenue for some of that value to be recaptured, basically by repaying the loan in many small, rapid chunks.

WHAT SHOULD LASTPASS USERS DO?

According to MetaMask’s Monahan, users who stored any important passwords with LastPass — particularly those related to cryptocurrency accounts — should change those credentials immediately, and migrate any crypto holdings to new offline hardware wallets.

“Really the ONLY thing you need to read is this,” Monahan pleaded to her 70,000 followers on Twitter/X: “PLEASE DON’T KEEP ALL YOUR ASSETS IN A SINGLE KEY OR SECRET PHRASE FOR YEARS. THE END. Split up your assets. Get a hw [hardware] wallet. Migrate. Now.”

If you also had passwords tied to banking or retirement accounts, or even just important email accounts — now would be a good time to change those credentials as well.

I’ve never been comfortable recommending password managers, because I’ve never seriously used them myself. Something about putting all your eggs in one basket. Heck, I’m so old-fashioned that most of my important passwords are written down and tucked away in safe places.

But I recognize this antiquated approach to password management is not for everyone. Connor says he now uses 1Password, a competing password manager that recently earned the best overall marks from Wired and The New York Times.

1Password says that three things are needed to decrypt your information: The encrypted data itself, your account password, and your Secret Key. Only you know your account password, and your Secret Key is generated locally during setup.

“The two are combined on-device to encrypt your vault data and are never sent to 1Password,” explains a 1Password blog post ‘What If 1Password Gets Hacked?‘ “Only the encrypted vault data lives on our servers, so neither 1Password nor an attacker who somehow manages to guess or steal your account password would be able to access your vaults – or what’s inside them.

Weaver said that Secret Key adds an extra level of randomness to all user master passwords that LastPass didn’t have.

“With LastPass, the idea is the user’s password vault is encrypted with a cryptographic hash (H) of the user’s passphrase,” Weaver said. “The problem is a hash of the user’s passphrase is remarkably weak on older LastPass vaults with master passwords that do not have many iterations. 1Password uses H(random-key||password) to generate the password, and it is why you have the QR code business when adding a new device.”

Weaver said LastPass deserves blame for not having upgraded iteration counts for all users a long time ago, and called the latest forced upgrades “a stunning indictment of the negligence on the part of LastPass.”

“That they never even notified all those with iteration counts of less than 100,000 — who are really vulnerable to brute force even with 8-character random passwords or ‘correct horse battery staple’ type passphrases — is outright negligence,” Weaver said. “I would personally advocate that nobody ever uses LastPass again: Not because they were hacked. Not because they had an architecture (unlike 1Password) that makes such hacking a problem. But because of their consistent refusal to address how they screwed up and take proactive efforts to protect their customers.”

Bax and Monahan both acknowledged that their research alone can probably never conclusively tie dozens of high-dollar crypto heists over the past year to the LastPass breach. But Bax says at this point he doesn’t see any other possible explanation.

“Some might say it’s dangerous to assert a strong connection here, but I’d say it’s dangerous to assert there isn’t one,” he said. “I was arguing with my fiance about this last night. She’s waiting for LastPass to tell her to change everything. Meanwhile, I’m telling her to do it now.”

Why is .US Being Used to Phish So Many of Us?

Domain names ending in “.US” — the top-level domain for the United States — are among the most prevalent in phishing scams, new research shows. This is noteworthy because .US is overseen by the U.S. government, which is frequently the target of phishing domains ending in .US. Also, .US domains are only supposed to be available to U.S. citizens and to those who can demonstrate that they have a physical presence in the United States.

.US is the “country code top-level domain” or ccTLD of the United States. Most countries have their own ccTLDs: .MX for Mexico, for example, or .CA for Canada. But few other major countries in the world have anywhere near as many phishing domains each year as .US.

That’s according to The Interisle Consulting Group, which gathers phishing data from multiple industry sources and publishes an annual report on the latest trends. Interisle’s newest study examined six million phishing reports between May 1, 2022 and April 30, 2023, and found 30,000 .US phishing domains.

.US is overseen by the National Telecommunications and Information Administration (NTIA), an executive branch agency of the U.S. Department of Commerce. However, NTIA currently contracts out the management of the .US domain to GoDaddy, by far the world’s largest domain registrar.

Under NTIA regulations, the administrator of the .US registry must take certain steps to verify that their customers actually reside in the United States, or own organizations based in the U.S. But Interisle found that whatever GoDaddy was doing to manage that vetting process wasn’t working.

“The .US ‘nexus’ requirement theoretically limits registrations to parties with a national connection, but .US had very high numbers of phishing domains,” Interisle wrote. “This indicates a possible problem with the administration or application of the nexus requirements.”

Dean Marks is emeritus executive director for a group called the Coalition for Online Accountability, which has been critical of the NTIA’s stewardship of .US. Marks says virtually all European Union member state ccTLDs that enforce nexus restrictions also have massively lower levels of abuse due to their policies and oversight.

“Even very large ccTLDs, like .de for Germany — which has a far larger market share of domain name registrations than .US — have very low levels of abuse, including phishing and malware,” Marks told KrebsOnSecurity. “In my view, this situation with .US should not be acceptable to the U.S. government overall, nor to the US public.”

Marks said there are very few phishing domains ever registered in other ccTLDs that also restrict registrations to their citizens, such as .HU (Hungary), .NZ (New Zealand), and .FI (Finland), where a connection to the country, a proof of identity, or evidence of incorporation are required.

“Or .LK (Sri Lanka), where the acceptable use policy includes a ‘lock and suspend’ if domains are reported for suspicious activity,” Marks said. “These ccTLDs make a strong case for validating domain registrants in the interest of public safety.”

Sadly, .US has been a cesspool of phishing activity for many years. As far back as 2018, Interisle found .US domains were the worst in the world for spam, botnet (attack infrastructure for DDOS etc.) and illicit or harmful content. Back then, .US was being operated by a different contractor.

In response to questions from KrebsOnSecurity, GoDaddy said all .US registrants must certify that they meet the NTIA’s nexus requirements. But this appears to be little more than an affirmative response that is already pre-selected for all new registrants.

Attempting to register a .US domain through GoDaddy, for example, leads to a U.S. Registration Information page that auto-populates the nexus attestation field with the response, “I am a citizen of the US.” Other options include, “I am a permanent resident of the US,” and “My primary domicile is in the US.” It currently costs just $4.99 to obtain a .US domain through GoDaddy.

GoDaddy said it also conducts a scan of selected registration request information, and conducts “spot checks” on registrant information.

“We conduct regular reviews, per policy, of registration data within the Registry database to determine Nexus compliance with ongoing communications to registrars and registrants,” the company said in a written statement.

GoDaddy says it “is committed to supporting a safer online environment and proactively addressing this issue by assessing it against our own anti-abuse mitigation system.”

“We stand against DNS abuse in any form and maintain multiple systems and protocols to protect all the TLDs we operate,” the statement continued. “We will continue to work with registrars, cybersecurity firms and other stakeholders to make progress with this complex challenge.”

Interisle found significant numbers of .US domains were registered to attack some of the United States’ most prominent companies, including Bank of America, Amazon, Apple, AT&T, Citi, Comcast, Microsoft, Meta, and Target.

“Ironically, at least 109 of the .US domains in our data were used to attack the United States government, specifically the United States Postal Service and its customers,” Interisle wrote. “.US domains were also used to attack foreign government operations: six .US domains were used to attack Australian government services, six attacked Great’s Britain’s Royal Mail, one attacked Canada Post, and one attacked the Denmark Tax Authority.”

The NTIA recently published a proposal that would allow GoDaddy to redact registrant data from WHOIS registration records. The current charter for .US specifies that all .US registration records be public.

Interisle argues that without more stringent efforts to verify a United States nexus for new .US domain registrants, the NTIA’s proposal will make it even more difficult to identify phishers and verify registrants’ identities and nexus qualifications.

In a written statement, the NTIA said DNS abuse is a priority issue for the agency, and that NTIA supports “evidence-based policymaking.”

“We look forward to reviewing the report and will engage with our contractor for the .US domain on steps that we can take not only to address phishing, but the other forms of DNS abuse as well,” the statement reads.

Interisle sources its phishing data from several places, including the Anti-Phishing Working Group (APWG), OpenPhish, PhishTank, and Spamhaus. For more phishing facts, see Interisle’s 2023 Phishing Landscape report (PDF).’

Update, Sept. 5, 1:44 p.m. ET: Updated story with statement provided today by the NTIA.

Karma Catches Up to Global Phishing Service 16Shop

You’ve probably never heard of “16Shop,” but there’s a good chance someone using it has tried to phish you.

The international police organization INTERPOL said last week it had shuttered the notorious 16Shop, a popular phishing-as-a-service platform launched in 2017 that made it simple for even complete novices to conduct complex and convincing phishing scams. INTERPOL said authorities in Indonesia arrested the 21-year-old proprietor and one of his alleged facilitators, and that a third suspect was apprehended in Japan.

The INTERPOL statement says the platform sold hacking tools to compromise more than 70,000 users in 43 countries. Given how long 16Shop has been around and how many paying customers it enjoyed over the years, that number is almost certainly highly conservative.

Also, the sale of “hacking tools” doesn’t quite capture what 16Shop was all about: It was a fully automated phishing platform that gave its thousands of customers a series of brand-specific phishing kits to use, and provided the domain names needed to host the phishing pages and receive any stolen credentials.

Security experts investigating 16Shop found the service used an application programming interface (API) to manage its users, an innovation that allowed its proprietors to shut off access to customers who failed to pay a monthly fee, or for those attempting to copy or pirate the phishing kit.

16Shop also localized phishing pages in multiple languages, and the service would display relevant phishing content depending on the victim’s geolocation.

For example, in 2019 McAfee found that for targets in Japan, the 16Shop kit would also collect Web ID and Card Password, while US victims will be asked for their Social Security Number.

“Depending on location, 16Shop will also collect ID numbers (including Civil ID, National ID, and Citizen ID), passport numbers, social insurance numbers, sort codes, and credit limits,” McAfee wrote.

In addition, 16Shop employed various tricks to help its users’ phishing pages stay off the radar of security firms, including a local “blacklist” of Internet addresses tied to security companies, and a feature that allowed users to block entire Internet address ranges from accessing phishing pages.

The INTERPOL announcement does not name any of the suspects arrested in connection with the 16Shop investigation. However, a number of security firms — including Akamai, McAfee and ZeroFox, previously connected the service to a young Indonesian man named Riswanda Noor Saputra, who sold 16Shop under the hacker handle “Devilscream.”

According to the Indonesian security blog Cyberthreat.id, Saputra admitted being the administrator of 16Shop, but told the publication he handed the project off to others by early 2020.

Nevertheless, Cyberthreat reported that Devilscream was arrested by Indonesian police in late 2021 as part of a collaboration between INTERPOL and the U.S. Federal Bureau of Investigation (FBI). Still, researchers who tracked 16Shop since its inception say Devilscream was not the original proprietor of the phishing platform, and he may not be the last.

RIZKY BUSINESS

It is not uncommon for cybercriminals to accidentally infect their own machines with password-stealing malware, and that is exactly what seems to have happened with one of the more recent administrators of 16Shop.

Constella Intelligence, a data breach and threat actor research platform, now allows users to cross-reference popular cybercrime websites and denizens of these forums with inadvertent malware infections by information-stealing trojans. A search in Constella on 16Shop’s domain name shows that in mid-2022, a key administrator of the phishing service infected their Microsoft Windows desktop computer with the Redline information stealer trojan — apparently by downloading a cracked (and secretly backdoored) copy of Adobe Photoshop.

Redline infections steal gobs of data from the victim machine, including a list of recent downloads, stored passwords and authentication cookies, as well as browser bookmarks and auto-fill data. Those records indicate the 16Shop admin used the nicknames “Rudi” and “Rizki/Rizky,” and maintained several Facebook profiles under these monikers.

It appears this user’s full name (or at least part of it) is Rizky Mauluna Sidik, and they are from Bandung in West Java, Indonesia. One of this user’s Facebook pages says Rizky is the chief executive officer and founder of an entity called BandungXploiter, whose Facebook page indicates it is a group focused mainly on hacking and defacing websites.

A LinkedIn profile for Rizky says he is a backend Web developer in Bandung who earned a bachelor’s degree in information technology in 2020. Mr. Rizky did not respond to requests for comment.

Teach a Man to Phish and He’s Set for Life

One frustrating aspect of email phishing is the frequency with which scammers fall back on tried-and-true methods that really have no business working these days. Like attaching a phishing email to a traditional, clean email message, or leveraging link redirects on LinkedIn, or abusing an encoding method that makes it easy to disguise booby-trapped Microsoft Windows files as relatively harmless documents.

KrebsOnSecurity recently heard from a reader who was puzzled over an email he’d just received saying he needed to review and complete a supplied W-9 tax form. The missive was made to appear as if it were part of a mailbox delivery report from Microsoft 365 about messages that had failed to deliver.

The reader, who asked to remain anonymous, said the phishing message contained an attachment that appeared to have a file extension of “.pdf,” but something about it seemed off. For example, when he downloaded and tried to rename the file, the right arrow key on the keyboard moved his cursor to the left, and vice versa.

The file included in this phishing scam uses what’s known as a “right-to-left override” or RLO character. RLO is a special character within unicode — an encoding system that allows computers to exchange information regardless of the language used — that supports languages written from right to left, such as Arabic and Hebrew.

Look carefully at the screenshot below and you’ll notice that while Microsoft Windows says the file attached to the phishing message is named “lme.pdf,” the full filename is “fdp.eml” spelled backwards. In essence, this is a .eml file — an electronic mail format or email saved in plain text — masquerading as a .PDF file.

“The email came through Microsoft Office 365 with all the detections turned on and was not caught,” the reader continued. “When the same email is sent through Mimecast, Mimecast is smart enough to detect the encoding and it renames the attachment to ‘___fdp.eml.’ One would think Microsoft would have had plenty of time by now to address this.”

Indeed, KrebsOnSecurity first covered RLO-based phishing attacks back in 2011, and even then it wasn’t a new trick.

Opening the .eml file generates a rendering of a webpage that mimics an alert from Microsoft about wayward messages awaiting restoration to your inbox. Clicking on the “Restore Messages” link there bounces you through an open redirect on LinkedIn before forwarding to the phishing webpage.

As noted here last year, scammers have long taken advantage of a marketing feature on the business networking site which lets them create a LinkedIn.com link that bounces your browser to other websites, such as phishing pages that mimic top online brands (but chiefly Linkedin’s parent firm Microsoft).

The landing page after the LinkedIn redirect displays what appears to be an Office 365 login page, which is naturally a phishing website made to look like an official Microsoft Office property.

In summary, this phishing scam uses an old RLO trick to fool Microsoft Windows into thinking the attached file is something else, and when clicked the link uses an open redirect on a Microsoft-owned website (LinkedIn) to send people to a phishing page that spoofs Microsoft and tries to steal customer email credentials.

According to the latest figures from Check Point Software, Microsoft was by far the most impersonated brand for phishing scams in the second quarter of 2023, accounting for nearly 30 percent of all brand phishing attempts.

An unsolicited message that arrives with one of these .eml files as an attachment is more than likely to be a phishing lure. The best advice to sidestep phishing scams is to avoid clicking on links that arrive unbidden in emails, text messages and other mediums. Most phishing scams invoke a temporal element that warns of dire consequences should you fail to respond or act quickly.

If you’re unsure whether a message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark to avoid potential typosquatting sites.

How Malicious Android Apps Slip Into Disguise

Researchers say mobile malware purveyors have been abusing a bug in the Google Android platform that lets them sneak malicious code into mobile apps and evade security scanning tools. Google says it has updated its app malware detection mechanisms in response to the new research.

At issue is a mobile malware obfuscation method identified by researchers at ThreatFabric, a security firm based in Amsterdam. Aleksandr Eremin, a senior malware analyst at the company, told KrebsOnSecurity they recently encountered a number of mobile banking trojans abusing a bug present in all Android OS versions that involves corrupting components of an app so that its new evil bits will be ignored as invalid by popular mobile security scanning tools, while the app as a whole gets accepted as valid by Android OS and successfully installed.

“There is malware that is patching the .apk file [the app installation file], so that the platform is still treating it as valid and runs all the malicious actions it’s designed to do, while at the same time a lot of tools designed to unpack and decompile these apps fail to process the code,” Eremin explained.

Eremin said ThreatFabric has seen this malware obfuscation method used a few times in the past, but in April 2023 it started finding many more variants of known mobile malware families leveraging it for stealth. The company has since attributed this increase to a semi-automated malware-as-a-service offering in the cybercrime underground that will obfuscate or “crypt” malicious mobile apps for a fee.

Eremin said Google flagged their initial May 9, 2023 report as “high” severity. More recently, Google awarded them a $5,000 bug bounty, even though it did not technically classify their finding as a security vulnerability.

“This was a unique situation in which the reported issue was not classified as a vulnerability and did not impact the Android Open Source Project (AOSP), but did result in an update to our malware detection mechanisms for apps that might try to abuse this issue,” Google said in a written statement.

Google also acknowledged that some of the tools it makes available to developers — including APK Analyzer — currently fail to parse such malicious applications and treat them as invalid, while still allowing them to be installed on user devices.

“We are investigating possible fixes for developer tools and plan to update our documentation accordingly,” Google’s statement continued.

According to ThreatFabric, there are a few telltale signs that app analyzers can look for that may indicate a malicious app is abusing the weakness to masquerade as benign. For starters, they found that apps modified in this way have Android Manifest files that contain newer timestamps than the rest of the files in the software package.

More critically, the Manifest file itself will be changed so that the number of “strings” — plain text in the code, such as comments — specified as present in the app does match the actual number of strings in the software.

One of the mobile malware families known to be abusing this obfuscation method has been dubbed Anatsa, which is a sophisticated Android-based banking trojan that typically is disguised as a harmless application for managing files. Last month, ThreatFabric detailed how the crooks behind Anatsa will purchase older, abandoned file managing apps, or create their own and let the apps build up a considerable user base before updating them with malicious components.

ThreatFabric says Anatsa poses as PDF viewers and other file managing applications because these types of apps already have advanced permissions to remove or modify other files on the host device. The company estimates the people behind Anatsa have delivered more than 30,000 installations of their banking trojan via ongoing Google Play Store malware campaigns.

Google has come under fire in recent months for failing to more proactively police its Play Store for malicious apps, or for once-legitimate applications that later go rogue. This May 2023 story from Ars Technica about a formerly benign screen recording app that turned malicious after garnering 50,000 users notes that Google doesn’t comment when malware is discovered on its platform, beyond thanking the outside researchers who found it and saying the company removes malware as soon as it learns of it.

“The company has never explained what causes its own researchers and automated scanning process to miss malicious apps discovered by outsiders,” Ars’ Dan Goodin wrote. “Google has also been reluctant to actively notify Play users once it learns they were infected by apps promoted and made available by its own service.”

The Ars story mentions one potentially positive change by Google of late: A preventive measure available in Android versions 11 and higher that implements “app hibernation,” which puts apps that have been dormant into a hibernation state that removes their previously granted runtime permissions.

Who and What is Behind the Malware Proxy Service SocksEscort?

Researchers this month uncovered a two-year-old Linux-based remote access trojan dubbed AVrecon that enslaves Internet routers into botnet that bilks online advertisers and performs password-spraying attacks. Now new findings reveal that AVrecon is the malware engine behind a 12-year-old service called SocksEscort, which rents hacked residential and small business devices to cybercriminals looking to hide their true location online.

In a report released July 12, researchers at Lumen’s Black Lotus Labs called the AVrecon botnet “one of the largest botnets targeting small-office/home-office (SOHO) routers seen in recent history,” and a crime machine that has largely evaded public attention since first being spotted in mid-2021.

“The malware has been used to create residential proxy services to shroud malicious activity such as password spraying, web-traffic proxying and ad fraud,” the Lumen researchers wrote.

Malware-based anonymity networks are a major source of unwanted and malicious web traffic directed at online retailers, Internet service providers (ISPs), social networks, email providers and financial institutions. And a great many of these “proxy” networks are marketed primarily to cybercriminals seeking to anonymize their traffic by routing it through an infected PC, router or mobile device.

Proxy services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source. Proxy services also let users appear to be getting online from nearly anywhere in the world, which is useful if you’re a cybercriminal who is trying to impersonate someone from a specific place.

Spur.us, a startup that tracks proxy services, told KrebsOnSecurity that the Internet addresses Lumen tagged as the AVrecon botnet’s “Command and Control” (C2) servers all tie back to a long-running proxy service called SocksEscort.

SocksEscort[.]com, is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.

Spur tracks SocksEscort as a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay. Usually, these users have no idea their systems are compromised.

Spur says the SocksEscort proxy service requires customers to install a Windows based application in order to access a pool of more than 10,000 hacked devices worldwide.

“We created a fingerprint to identify the call-back infrastructure for SocksEscort proxies,” Spur co-founder Riley Kilmer said. “Looking at network telemetry, we were able to confirm that we saw victims talking back to it on various ports.”

According to Kilmer, AVrecon is the malware that gives SocksEscort its proxies.

“When Lumen released their report and IOCs [indicators of compromise], we queried our system for which proxy service call-back infrastructure overlapped with their IOCs,” Kilmer continued. “The second stage C2s they identified were the same as the IPs we labeled for SocksEscort.”

Lumen’s research team said the purpose of AVrecon appears to be stealing bandwidth – without impacting end-users – in order to create a residential proxy service to help launder malicious activity and avoid attracting the same level of attention from Tor-hidden services or commercially available VPN services.

“This class of cybercrime activity threat may evade detection because it is less likely than a crypto-miner to be noticed by the owner, and it is unlikely to warrant the volume of abuse complaints that internet-wide brute-forcing and DDoS-based botnets typically draw,” Lumen’s Black Lotus researchers wrote.

Preserving bandwidth for both customers and victims was a primary concern for SocksEscort in July 2022, when 911S5 — at the time the world’s largest known malware proxy network — got hacked and imploded just days after being exposed in a story here. Kilmer said after 911’s demise, SocksEscort closed its registration for several months to prevent an influx of new users from swamping the service.

Danny Adamitis, principal information security researcher at Lumen and co-author of the report on AVrecon, confirmed Kilmer’s findings, saying the C2 data matched up with what Spur was seeing for SocksEscort dating back to September 2022.

Adamitis said that on July 13 — the day after Lumen published research on AVrecon and started blocking any traffic to the malware’s control servers — the people responsible for maintaining the botnet reacted quickly to transition infected systems over to a new command and control infrastructure.

“They were clearly reacting and trying to maintain control over components of the botnet,” Adamitis said. “Probably, they wanted to keep that revenue stream going.”

Frustratingly, Lumen was not able to determine how the SOHO devices were being infected with AVrecon. Some possible avenues of infection include exploiting weak or default administrative credentials on routers, and outdated, insecure firmware that has known, exploitable security vulnerabilities.

WHO’S BEHIND SOCKSESCORT?

KrebsOnSecurity briefly visited SocksEscort last year and promised a follow-up on the history and possible identity of its proprietors. A review of the earliest posts about this service on Russian cybercrime forums suggests the 12-year-old malware proxy network is tied to a Moldovan company that also offers VPN software on the Apple Store and elsewhere.

SocksEscort began in 2009 as “super-socks[.]com,” a Russian-language service that sold access to thousands of compromised PCs that could be used to proxy traffic. Someone who picked the nicknames “SSC” and “super-socks” and email address “michvatt@gmail.com” registered on multiple cybercrime forums and began promoting the proxy service.

According to DomainTools.com, the apparently related email address “michdomain@gmail.com” was used to register SocksEscort[.]com, super-socks[.]com, and a few other proxy-related domains, including ip-score[.]com, segate[.]org seproxysoft[.]com, and vipssc[.]us. Cached versions of both super-socks[.]com and vipssc[.]us show these sites sold the same proxy service, and both displayed the letters “SSC” prominently at the top of their homepages.

According to cyber intelligence firm Intel 471, the very first “SSC” identity registered on the cybercrime forums happened in 2009 at the Russian language hacker community Antichat, where SSC asked fellow forum members for help in testing the security of a website they claimed was theirs: myiptest[.]com, which promised to tell visitors whether their proxy address was included on any security or anti-spam block lists.

Myiptest[.]com is no longer responding, but a cached copy of it from Archive.org shows that for about four years it included in its HTML source a Google Analytics code of US-2665744, which was also present on more than a dozen other websites.

Most of the sites that once bore that Google tracking code are no longer online, but nearly all of them centered around services that were similar to myiptest[.]com, such as abuseipdb[.]com, bestiptest[.]com, checkdnslbl[.]com, dnsbltools[.]com and dnsblmonitor[.]com.

Each of these services were designed to help visitors quickly determine whether the Internet address they were visiting the site from was listed by any security firms as spammy, malicious or phishous. In other words, these services were designed so that proxy service users could easily tell if their rented Internet address was still safe to use for online fraud.

Another domain with the Google Analytics code US-2665744 was sscompany[.]net. An archived copy of the site says SSC stands for “Server Support Company,” which advertised outsourced solutions for technical support and server administration.

Leaked copies of the hacked Antichat forum indicate the SSC identity registered on the forum using the IP address 71.229.207.214. That same IP was used to register the nickname “Deem3n®,” a prolific poster on Antichat between 2005 and 2009 who served as a moderator on the forum.

There was a Deem3n® user on the webmaster forum Searchengines.guru whose signature in their posts says they run a popular community catering to programmers in Moldova called sysadmin[.]md, and that they were a systems administrator for sscompany[.]net.

That same Google Analytics code is also now present on the homepages of wiremo[.]co and a VPN provider called HideIPVPN[.]com.

Wiremo sells software and services to help website owners better manage their customer reviews. Wiremo’s Contact Us page lists a “Server Management LLC” in Wilmington, DE as the parent company. Server Management LLC is currently listed in Apple’s App Store as the owner of a “free” VPN app called HideIPVPN.

“The best way to secure the transmissions of your mobile device is VPN,” reads HideIPVPN’s description on the Apple Store. “Now, we provide you with an even easier way to connect to our VPN servers. We will hide your IP address, encrypt all your traffic, secure all your sensitive information (passwords, mail credit card details, etc.) form [sic] hackers on public networks.”

When asked about the company’s apparent connection to SocksEscort, Wiremo responded, “We do not control this domain and no one from our team is connected to this domain.” Wiremo did not respond when presented with the findings in this report.

SMS Phishers Harvested Phone Numbers, Shipment Data from UPS Tracking Tool

The United Parcel Service (UPS) says fraudsters have been harvesting phone numbers and other information from its online shipment tracking tool in Canada to send highly targeted SMS phishing (a.k.a. “smishing”) messages that spoofed UPS and other top brands. The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn’t be shipped unless the customer paid an added delivery fee.

In a snail mail letter sent this month to Canadian customers, UPS Canada Ltd. said it is aware that some package recipients have received fraudulent text messages demanding payment before a package can be delivered, and that it has been working with partners in its delivery chain to try to understand how the fraud was occurring.

“During that review, UPS discovered a method by which a person who searched for a particular package or misused a package look-up tool could obtain more information about the delivery, potentially including a recipient’s phone number,” the letter reads. “Because this information could be misused by third parties, including potentially in a smishing scheme, UPS has taken steps to limit access to that information.”

The written notice goes on to say UPS believes the data exposure “affected packages for a small group of shippers and some of their customers from February 1, 2022 to April 24, 2023.”

As early as April 2022, KrebsOnSecurity began receiving tips from Canadian readers who were puzzling over why they’d just received one of these SMS phishing messages that referenced information from a recent order they’d legitimately placed at an online retailer.

In March, 2023, a reader named Dylan from British Columbia wrote in to say he’d received one of these shipping fee scam messages not long after placing an order to buy gobs of building blocks directly from Lego.com. The message included his full name, phone number, and postal code, and urged him to click a link to mydeliveryfee-ups[.]info and pay a $1.55 delivery fee that was supposedly required to deliver his Legos.

“From searching the text of this phishing message, I can see that a lot of people have experienced this scam, which is more convincing because of the information the phishing text contains,” Dylan wrote. “It seems likely to me that UPS is leaking information somehow about upcoming deliveries.”

Josh is a reader who works for a company that ships products to Canada, and in early January 2023 he inquired whether there was any information about a breach at UPS Canada.

“We’ve seen many of our customers targeted with a fraudulent UPS text message scheme after placing an order,” Josh said. “A link is provided (often only after the customer responds to the text) which takes you to a captcha page, followed by a fraudulent payment collection page.”

Pivoting on the domain in the smishing message sent to Dylan shows the phishing domain shared an Internet host in Russia [91.215.85-166] with nearly two dozen other smishing related domains, including upsdelivery[.]info, legodelivery[.]info, adidascanadaltd[.]com, crocscanadafee[.]info, refw0234apple[.]info, vista-printcanada[.]info and telus-ca[.]info.

The inclusion of big-name brands in the domains of these UPS smishing campaigns suggests the perpetrators had the ability to focus their lookups on UPS customers who had recently ordered items from specific companies.

Attempts to visit these domains with a web browser failed, but loading them in a mobile device (or in my case, emulating a mobile device using a virtual machine and Developer Tools in Firefox) revealed the first stage of this smishing attack. As Josh mentioned, what first popped up was a CAPTCHA; after the visitor solved the CAPTCHA, they were taken through several more pages that requested the user’s full name, date of birth, credit card number, address, email and phone number.

In April 2022, KrebsOnSecurity heard from Alex, the CEO of a technology company in Canada who asked to leave his last name out of this story. Alex reached out when he began receiving the smishing messages almost immediately after ordering two sets of Airpods directly from Apple’s website.

What puzzled Alex most was that he’d instructed Apple to send the Airpods as a gift to two different people, and less than 24 hours later the phone number he uses for his Apple account received two of the phishing messages, both of which contained salutations that included the names of the people for whom he’d bought Airpods.

“I’d put the recipient as different people on my team, but because it was my phone number on both orders I was the one getting the texts,” Alex explained. “That same day, I got text messages referring to me as two different people, neither of whom were me.”

Alex said he believes UPS Canada either doesn’t fully understand what happened yet, or it is being coy about what it knows. He said the wording of UPS’s response misleadingly suggests the smishing attacks were somehow the result of hackers randomly looking up package information via the company’s tracking website.

Alex said it’s likely that whoever is responsible figured out how to query the UPS Canada website for only pending orders from specific brands, perhaps by exploiting some type of application programming interface (API) that UPS Canada makes or made available to its biggest retail partners.

“It wasn’t like I put the order through [on Apple.ca] and some days or weeks later I got a targeted smishing attack,” he said. “It was more or less the same day. And it was as if [the phishers] were being notified the order existed.”

The letter to UPS Canada customers does not mention whether any other customers in North America were affected, and it remains unclear whether any UPS customers outside of Canada may have been targeted.

In a statement provided to KrebsOnSecurity, Sandy Springs, Ga. based UPS [NYSE:UPS] said the company has been working with partners in the delivery chain to understand how that fraud was being perpetrated, as well as with law enforcement and third-party experts to identify the cause of this scheme and to put a stop to it.

“Law enforcement has indicated that there has been an increase in smishing impacting a number of shippers and many different industries,” reads an email from Brian Hughes, director of financial and strategy communications at UPS.

“Out of an abundance of caution, UPS is sending privacy incident notification letters to individuals in Canada whose information may have been impacted,” Hughes said. “We encourage our customers and general consumers to learn about the ways they can stay protected against attempts like this by visiting the UPS Fight Fraud website.”

Why Malware Crypting Services Deserve More Scrutiny

If you operate a cybercrime business that relies on disseminating malicious software, you probably also spend a good deal of time trying to disguise or “crypt” your malware so that it appears benign to antivirus and security products. In fact, the process of “crypting” malware is sufficiently complex and time-consuming that most serious cybercrooks will outsource this critical function to a handful of trusted third parties. This story explores the history and identity behind Cryptor[.]biz, a long-running crypting service that is trusted by some of the biggest names in cybercrime.

Virtually all malware that is deployed for use in data stealing at some point needs to be crypted. This highly technical, laborious process involves iteratively altering the appearance and behavior of a malicious file until it no longer sets off alarm bells when scanned by different antivirus tools.

Experienced malware purveyors understand that if they’re not continuously crypting their malware before sending it out, then a lot more of whatever digital disease they are trying to spread is going to get flagged by security tools. In short, if you are running a cybercrime enterprise and you’re not equipped to handle this crypting process yourself, you probably need to pay someone else to do it for you.

Thanks to the high demand for reliable crypting services, there are countless cybercriminals who’ve hung out their shingles as crypting service providers. However, most of these people do not appear to be very good at what they do, because most are soon out of business.

One standout is Cryptor[.]biz. This service is actually recommended by the purveyors of the RedLine information stealer malware, which is a popular and powerful malware kit that specializes in stealing victim data and is often used to lay the groundwork for ransomware attacks. Cryptor[.]biz also has been recommended to customers of the Vidar information stealer malware family (via the malware’s Telegram support channels).

WHO RUNS CRYPTOR[.]BIZ?

As good as Cryptor[.]biz may be at obfuscating malware, its proprietor does not appear to have done a great job covering his own tracks. The registration records for the website Cryptor[.]biz are hidden behind privacy protection services, but the site’s homepage says potential customers should register by visiting the domain crypt[.]guru, or by sending a Jabber instant message to the address “masscrypt@exploit.im.”

Crypt[.]guru’s registration records also are hidden, yet passive domain name system (DNS) records for both cryptor[.]biz and crypt[.]guru show that in 2018 the domains were forwarding incoming email to the address obelisk57@gmail.com.

Cyber intelligence firm Intel 471 reports that obelisk57@gmail.com was used to register an account on the forum Blacksoftware under the nickname “Kerens.” Meanwhile, the Jabber address masscrypt@exploit.im has been associated with the user Kerens on the Russian hacking forum Exploit from 2011 to the present day.

The very first post by Kerens on Exploit in 2011 was a negative review of a popular crypting service that predated Cryptor[.]biz called VIP Crypt, which Kerens accused of being “shitty” and unreliable. But Intel 471 finds that after his critical review of VIP Crypt, Kerens did not post publicly on Exploit again for another four years until October 2016, when they suddenly began advertising Cryptor[.]biz.

Intel 471 found that Kerens used the email address pepyak@gmail.com, which also was used to register Kerens accounts on the Russian language hacking forums Verified and Damagelab.

Ironically, Verified has itself been hacked multiple times over the years, with its private messages and user registration details leaked online. Those records indicate the user Kerens registered on Verified in March 2009 from an Internet address in Novosibirsk, a city in the southern Siberian region of Russia.

In 2010, someone with the username Pepyak on the Russian language affiliate forum GoFuckBiz[.]com shared that they typically split their time during the year between living in Siberia (during the milder months) and Thailand (when Novosibirsk is typically -15 °C/°5F).

For example, in one conversation about the best car to buy for navigating shoddy roads, Pepyak declared, “We have shitty roads in Siberia.” In January 2010, Pepyak asked the GoFuckBiz community where one might find a good USB-based modem in Phuket, Thailand.

DomainTools.com says the email address pepyak@gmail.com was used to register 28 domain names over the years, including a now-defunct Russian automobile sales website called “autodoska[.]biz.” DomainTools shows this website was registered in 2008 to a Yuri Churnov from Sevastpol, Crimea (prior to Russia’s annexation of Crimea in 2014, the peninsula was part of Ukraine).

The WHOIS records for autodoska[.]biz were changed in 2010 to Sergey Purtov (pepyak@gmail.com) from Yurga, a town in Russia’s Kemerovo Oblast, which is a relatively populous area in Western Siberia that is adjacent to Novosibirsk.

Many of the 28 domains registered to pepyak@gmail.com have another email address in their registration records: unforgiven57@mail.ru. According to DomainTools, the Unforgiven email address was used to register roughly a dozen domains, including three that were originally registered to Keren’s email address — pepyak@gmail.com (e.g., antivirusxp09[.]com).

One of the domains registered in 2006 to the address unforgiven57@mail.ru was thelib[.]ru, which for many years was a place to download pirated e-books. DomainTools says thelib[.]ru was originally registered to a Sergey U Purtov.

Most of the two-dozen domains registered to pepyak@gmail.com shared a server at one point with a small number of other domains, including mobile-soft[.]su, which was registered to the email address spurtov@gmail.com.

CDEK, an express delivery company based in Novosibirsk, was apparently hacked at some point because cyber intelligence firm Constella Intelligence found that its database shows the email address spurtov@gmail.com was assigned to a Sergey Yurievich Purtov (Сергей Юрьевич Пуртов).

DomainTools says the same phone number in the registration records for autodoska[.]biz (+7.9235059268) was used to secure two other domains — bile[.]ru and thelibrary[.]ru, both of which were registered to a Sergey Y Purtov.

A search on the phone number 79235059268 in Skype reveals these digits belong to a “Sergey” from Novosibirsk with the now-familiar username  — Pepyak.

Bringing things full circle, Constella Intelligence shows that various online accounts tied to the email address unforgiven57@mail.ru frequently relied on the somewhat unique password, “plk139t51z.” Constella says that same password was used for just a handful of other email addresses, including gumboldt@gmail.com.

Hacked customer records from CDEK show gumboldt@gmail.com was tied to a customer named Sergey Yurievich Purtov. DomainTools found that virtually all of the 15 domain names registered to gumboldt@gmail.com (including the aforementioned mobile-soft[.]su) were at one point registered to spurtov@gmail.com.

Intel 471 reports that gumboldt@gmail.com was used in 2009 to register a user by the nickname “Kolumb” on the Russian hacking forum Antichat. From Kolumb’s posts on Antichat, it seems this user was mostly interested in buying access to compromised computers inside of Russia.

Then in December 2009, Kolumb said they were in desperate need of a reliable crypting service or full-time cryptor.

“We need a person who will crypt software every day, sometimes even a couple of times a day,” Kolumb wrote on Antichat.

Mr. Purtov did not respond to requests for comment sent to any of the email addresses referenced in this report. Mail.ru responded that the email address spurtov@mail.ru is no longer active.

ANALYSIS

As KrebsOnSecurity opined on Mastodon earlier this week, it makes a lot of sense for cybersecurity researchers and law enforcement alike to focus attention on the top players in the crypting space — for several reasons. Most critically, the cybercriminals offering time-tested crypting services also tend to be among the most experienced and connected malicious coders on the planet.

Think of it this way: By definition, a crypting service scans and examines all types of malware before those new nasties are first set loose in the wild. This fact alone should make these criminal enterprises a primary target of cybersecurity firms looking to gain more timely intelligence about new malware.

Also, a review of countless posts and private messages from Pepyak and other crypting providers shows that a successful crypting service will have direct and frequent contact with some of the world’s most advanced malware authors.

In short, infiltrating or disrupting a trusted crypting service can be an excellent way to slow down or even sideline a large number of cybercrime operations all at once.

Further reading on the crypting industry:

This Service Helps Malware Authors Fix Flaws in Their Code
Antivirus is Dead: Long Live Antivirus!

Service Rents Email Addresses for Account Signups

One of the most expensive aspects of any cybercriminal operation is the time and effort it takes to constantly create large numbers of new throwaway email accounts. Now a new service offers to help dramatically cut costs associated with large-scale spam and account creation campaigns, by paying people to sell their email account credentials and letting customers temporarily rent access to a vast pool of established accounts at major providers.

The service in question — kopeechka[.]store — is perhaps best described as a kind of unidirectional email confirmation-as-a-service that promises to “save your time and money for successfully registering multiple accounts.”

“Are you working on large volumes and are costs constantly growing?” Kopeechka’s website asks. “Our service will solve all your problems.”

As a customer of this service, you don’t get full access to the email inboxes you are renting. Rather, you configure your botnet or spam machine to make an automated application programming interface (API) call to the Kopeechka service, which responds with a working email address at an email provider of your choosing.

Once you’ve entered the supplied email address into the new account registration page at some website or service, you tell Kopeechka which service or website you’re expecting an account confirmation link from, and they will then forward any new messages matching that description to your Kopeechka account panel.

Ensuring that customers cannot control inboxes rented through the service means that Kopeechka can rent the same email address to multiple customers (at least until that email address has been used to register accounts at most of the major online services).

Kopeechka also has multiple affiliate programs, including one that pays app developers for embedding Kopeechka’s API in their software. However, far more interesting is their program for rewarding people who choose to sell Kopeechka usernames and passwords for working email addresses.

Kopeechka means “penny” in Russian, which is generous verbiage (and coinage) for a service that charges a tiny fraction of a penny for access to account confirmation links. Their pricing fluctuates slightly based on which email provider you choose, but a form on the service’s homepage says a single confirmation message from apple.com to outlook.com costs .07 rubles, which is currently equal to about $0.00087 dollars.

“Emails can be uploaded to us for sale, and you will receive a percentage of purchases %,” the service explains. “You upload 1 mailbox of a certain domain, discuss percentage with our technical support (it depends on the liquidity of the domain and the number of downloaded emails).”

We don’t have to look very far for examples of Kopeechka in action. In May, KrebsOnSecurity interviewed a Russian spammer named “Quotpw“ who was mass-registering accounts on the social media network Mastodon in order to conduct a series of huge spam campaigns advertising scam cryptocurrency investment platforms.

Much of the fodder for that story came from Renaud Chaput, a freelance programmer working on modernizing and scaling the Mastodon project infrastructure — including joinmastodon.org, mastodon.online, and mastodon.social. Chaput told KrebsOnSecurity that his team was forced to temporarily halt all new registrations for these communities last month after the number of new registrations from Quotpw’s spam campaign started to overwhelm their systems.

“We suddenly went from like three registrations per minute to 900 a minute,” Chaput said. “There was nothing in the Mastodon software to detect that activity, and the protocol is not designed to handle this.”

After that story ran, Chaput said he discovered that the computer code powering Quotpw’s spam botnet (which has since been released as open source) contained an API call to Kopeechka’s service.

“It allows them to pool many bot-created or compromised emails at various providers and offer them to cyber criminals,” Chaput said of Kopeechka. “This is what they used to create thousands of valid Hotmail (and other) addresses when spamming on Mastodon. If you look at the code, it’s really well done with a nice API that forwards you the confirmation link that you can then fake click with your botnet.”

It’s doubtful anyone will make serious money selling email accounts to Kopeechka, unless of course that person already happens to run a botnet and has access to ridiculous numbers of email credentials. And in that sense, this service is genius: It essentially offers scammers a new way to wring extra income from resources that are already plentiful for them.

One final note about Quotpw and the spam botnet that ravaged Chaput’s Mastodon servers last month: Trend Micro just published a report saying Quotpw was spamming to earn money for a Russian-language affiliate program called “Impulse Team,” which pays people to promote cryptocurrency scams.

Websites under the banner of the Impulse Scam Crypto Project are all essentially “advanced fee” scams that tell people they have earned a cryptocurrency investment credit. Upon registering at the site, visitors are told they need to make a minimum deposit on the service to collect the award. However, those who make the initial investment never hear from the site again, and their money is gone.

Interestingly, Trend Micro says the scammers behind the Impulse Team also appear to be operating a fake reputation service called Scam-Doc[.]com, a website that mimics the legitimate Scamdoc.com for measuring the trustworthiness and authenticity of various sites. Trend notes that the phony reputation site routinely gave high trust ratings to a variety of cryptocurrency scam and casino websites.

“We can only suppose that either the same cybercriminals run operations involving both or that several different cybercriminals share the scam-doc[.]com site,” the Trend researchers wrote.

According to the FBI, financial losses from cryptocurrency investment scams dwarfed losses for all other types of cybercrime in 2022, rising from $907 million in 2021 to $2.57 billion last year.

Discord Admins Hacked by Malicious Bookmarks

A number of Discord communities focused on cryptocurrency have been hacked this past month after their administrators were tricked into running malicious Javascript code disguised as a Web browser bookmark.

According to interviews with victims, several of the attacks began with an interview request from someone posing as a reporter for a crypto-focused news outlet online. Those who take the bait are sent a link to a Discord server that appears to be the official Discord of the crypto news site, where they are asked to complete a verification step to validate their identity.

As shown in this Youtube video, the verification process involves dragging a button from the phony crypto news Discord server to the bookmarks bar in one’s Web browser. From there, the visitor is instructed to go back to discord.com and then click the new bookmark to complete the verification process.

However, the bookmark is actually a clever snippet of Javascript that quietly grabs the user’s Discord token and sends it to the scammer’s website. The attacker then loads the stolen token into their own browser session and (usually late at night after the admins are asleep) posts an announcement in the targeted Discord about an exclusive “airdrop,” “NFT mint event” or some other potential money making opportunity for the Discord members.

The unsuspecting Discord members click the link provided by the compromised administrator account, and are asked to connect their crypto wallet to the scammer’s site, where it asks for unlimited spend approvals on their tokens, and subsequently drains the balance of any valuable accounts.

Meanwhile, anyone in the compromised Discord channel who notices the scam and replies is banned, and their messages are deleted by the compromised admin account.

Nicholas Scavuzzo is an associate at Ocean Protocol, which describes itself as an “open-source protocol that aims to allow businesses and individuals to exchange and monetize data and data-based services.” On May 22, an administrator for Ocean Protocol’s Discord server clicked a link in a direct message from a community member that prompted them to prove their identity by dragging a link to their bookmarks.

Scavuzzo, who is based in Maine, said the attackers waited until around midnight in his timezone time before using the administrator’s account to send out an unauthorized message about a new Ocean airdrop.

Scavuzzo said the administrator’s account was hijacked even though she had multi-factor authentication turned on.

“A CAPTCHA bot that allows Discord cookies to be accessed by the person hosting the CAPTCHA,” was how Scavuzzo described the attack. “I’ve seen all kinds of crypto scams, but I’ve never seen one like this.”

Importantly, the stolen token only works for the attackers as long as its rightful owner doesn’t log out and back in, or else change their credentials.

Assuming the administrator can log in, that is. In Ocean’s case, one of the first things the intruders did once they swiped the administrator’s token was change the server’s access controls and remove all core Ocean team members from the server.

Fortunately for Ocean, Scavuzzo was able to reach the operator of the server that hosts the Discord channel, and have the channel’s settings reverted back to normal.

“Thankfully, we are a globally distributed team, so we have people awake at all hours,” Scavuzzo said, noting that Ocean is not aware of any Discord community members who fell for the phony airdrop offer, which was live for about 30 minutes. “This could have been a lot worse.”

On May 26, Aura Network reported on Twitter that its Discord server was compromised in a phishing attack that resulted in the deletion of Discord channels and the dissemination of fake Aura Network Airdrop Campaign links.

On May 27, Nahmii — a cryptocurrency technology based on the Ethereum blockchain — warned on Twitter that one of its community moderators on Discord was compromised and posting fake airdrop details.

On May 9, MetrixCoin reported that its Discord server was hacked, with fake airdrop details pushed to all users.

KrebsOnSecurity recently heard from a trusted source in the cybersecurity industry who dealt firsthand with one of these attacks and asked to remain anonymous.

“I do pro bono Discord security work for a few Discords, and I was approached by one of these fake journalists,” the source said. “I played along and got the link to their Discord, where they were pretending to be journalists from the Cryptonews website using several accounts.”

The source took note of all the Discord IDs of the admins of the fake Cryptonews Discord, so that he could ensure they were blocked from the Discords he helps to secure.

“Since I’ve been doing this for a while now, I’ve built up a substantial database of Discord users and messages, so often I can see these scammers’ history on Discord,” the source said.

In this case, he noticed a user with the “CEO” role in the fake Cryptonews Discord had been seen previously under another username — “Levatax.” Searching on that Discord ID and username revealed a young Turkish coder named Berk Yilmaz whose Github page linked to the very same Discord ID as the scammer CEO.

Reached via instant message on Telegram, Levatax said he’s had no involvement in such schemes, and that he hasn’t been on Discord since his Microsoft Outlook account was hacked months ago.

“The interesting thing [is] that I didn’t use Discord since few months or even social media because of the political status of Turkey,” Levatax explained, referring to the recent election in his country. “The only thing I confirm is losing my Outlook account which connected to my Discord, and I’m already in touch with Microsoft to recover it.”

The verification method used in the above scam involves a type of bookmark called a “bookmarklet” that stores Javascript code as a clickable link in the bookmarks bar at the top of one’s browser.

While bookmarklets can be useful and harmless, malicious Javascript that is executed in the browser by the user is especially dangerous. So please avoid adding (or dragging) any bookmarks or bookmarklets to your browser unless it was your idea in the first place.

Interview With a Crypto Scam Investment Spammer

Social networks are constantly battling inauthentic bot accounts that send direct messages to users promoting scam cryptocurrency investment platforms. What follows is an interview with a Russian hacker responsible for a series of aggressive crypto spam campaigns that recently prompted several large Mastodon communities to temporarily halt new registrations. According to the hacker, their spam software has been in private use until the last few weeks, when it was released as open source code.

Renaud Chaput is a freelance programmer working on modernizing and scaling the Mastodon project infrastructure — including joinmastodon.org, mastodon.online, and mastodon.social. Chaput said that on May 4, 2023, someone unleashed a spam torrent targeting users on these Mastodon communities via “private mentions,” a kind of direct messaging on the platform.

The messages said recipients had earned an investment credit at a cryptocurrency trading platform called moonxtrade[.]com. Chaput said the spammers used more than 1,500 Internet addresses across 400 providers to register new accounts, which then followed popular accounts on Mastodon and sent private mentions to the followers of those accounts.

Since then, the same spammers have used this method to advertise more than 100 different crypto investment-themed domains. Chaput said that at one point this month the volume of bot accounts being registered for the crypto spam campaign started overwhelming the servers that handle new signups at Mastodon.social.

“We suddenly went from like three registrations per minute to 900 a minute,” Chaput said. “There was nothing in the Mastodon software to detect that activity, and the protocol is not designed to handle this.”

Seeking to gain a temporary handle on the spam wave, Chaput said he briefly disabled new account registrations on mastodon.social and mastondon.online. Shortly after that, those same servers came under a sustained distributed denial-of-service (DDoS) attack.

Chaput said whoever was behind the DDoS was definitely not using point-and-click DDoS tools, like a booter or stresser service.

“This was three hours non-stop, 200,000 to 400,000 requests per second,” Chaput said of the DDoS. “At first, they were targeting one path, and when we blocked that they started to randomize things. Over three hours the attack evolved several times.”

Chaput says the spam waves have died down since they retrofitted mastodon.social with a CAPTCHA, those squiggly letter and number combinations designed to stymie automated account creation tools. But he’s worried that other Mastodon instances may not be as well-staffed and might be easy prey for these spammers.

“We don’t know if this is the work of one person, or if this is [related to] software or services being sold to others,” Chaput told KrebsOnSecurity. “We’re really impressed by the scale of it — using hundreds of domains and thousands of Microsoft email addresses.”

Chaput said a review of their logs indicates many of the newly registered Mastodon spam accounts were registered using the same 0auth credentials, and that a domain common to those credentials was quot[.]pw.

A DIRECT QUOT

The domain quot[.]pw has been registered and abandoned by several parties since 2014, but the most recent registration data available through DomainTools.com shows it was registered in March 2020 to someone in Krasnodar, Russia with the email address edgard011012@gmail.com.

This email address is also connected to accounts on several Russian cybercrime forums, including “__edman__,” who had a history of selling “logs” — large amounts of data stolen from many bot-infected computers — as well as giving away access to hacked Internet of Things (IoT) devices.

In September 2018, a user by the name “ципа” (phonetically “Zipper” in Russian) registered on the Russian hacking forum Lolzteam using the edgard0111012@gmail.com address. In May 2020, Zipper told another Lolzteam member that quot[.]pw was their domain. That user advertised a service called “Quot Project” which said they could be hired to write programming scripts in Python and C++.

“I make Telegram bots and other rubbish cheaply,” reads one February 2020 sales thread from Zipper.

Clicking the “open chat in Telegram” button on Zipper’s Lolzteam profile page launched a Telegram instant message chat window where the user Quotpw responded almost immediately. Asked if they were aware their domain was being used to manage a spam botnet that was pelting Mastodon instances with crypto scam spam, Quotpw confirmed the spam was powered by their software.

“It was made for a limited circle of people,” Quotpw said, noting that they recently released the bot software as open source on GitHub.

Quotpw went on to say the spam botnet was powered by well more than the hundreds of IP addresses tracked by Chaput, and that these systems were mostly residential proxies. A residential proxy generally refers to a computer or mobile device running some type of software that enables the system to be used as a pass-through for Internet traffic from others.

Very often, this proxy software is installed surreptitiously, such as through a “Free VPN” service or mobile app. Residential proxies also can refer to households protected by compromised home routers running factory-default credentials or outdated firmware.

Quotpw maintains they have earned more than $2,000 sending roughly 100,000 private mentions to users of different Mastodon communities over the past few weeks. Quotpw said their conversion rate for the same bot-powered direct message spam on Twitter is usually much higher and more profitable, although they conceded that recent adjustments to Twitter’s anti-bot CAPTCHA have put a crimp in their Twitter earnings.

“My partners (I’m programmer) lost time and money while ArkoseLabs (funcaptcha) introduced new precautions on Twitter,” Quotpw wrote in a Telegram reply. “On Twitter, more spam and crypto scam.”

Asked whether they felt at all conflicted about spamming people with invitations to cryptocurrency scams, Quotpw said in their hometown “they pay more for such work than in ‘white’ jobs” — referring to legitimate programming jobs that don’t involve malware, botnets, spams and scams.

“Consider salaries in Russia,” Quotpw said. “Any spam is made for profit and brings illegal money to spammers.”

THE VIENNA CONNECTION

Shortly after edgard011012@gmail.com registered quot[.]pw, the WHOIS registration records for the domain were changed again, to msr-sergey2015@yandex.ru, and to a phone number in Austria: +43.6607003748.

Constella Intelligence, a company that tracks breached data, finds that the address msr-sergey2015@yandex.ru has been associated with accounts at the mobile app site aptoide.com (user: CoolappsforAndroid) and vimeworld.ru that were created from different Internet addresses in Vienna, Austria.

A search in Skype on that Austrian phone number shows it belongs to a Sergey Proshutinskiy who lists his location as Vienna, Austria. The very first result that comes up when one searches that unusual name in Google is a LinkedIn profile for a Sergey Proshutinskiy from Vienna, Austria.

Proshutinskiy’s LinkedIn profile says he is a Class of 2024 student at TGM, which is a state-owned, technical and engineering school in Austria. His resume also says he is a data science intern at Mondi Group, an Austrian manufacturer of sustainable packaging and paper.

Mr. Proshutinskiy did not respond to requests for comment.

Quotpw denied being Sergey, and said Sergey was a friend who registered the domain as a birthday present and favor last year.

“Initially, I bought it for 300 rubles,” Quotpw explained. “The extension cost 1300 rubles (expensive). I waited until it expired and forgot to buy it. After that, a friend (Sergey) bought [the] domain and transferred access rights to me.”

“He’s not even an information security specialist,” Quotpw said of Sergey. “My friends do not belong to this field. None of my friends are engaged in scams or other black [hat] activities.”

It may seem unlikely that someone would go to all this trouble to spam Mastodon users over several weeks using an impressive number of resources — all for just $2,000 in profit. But it is likely that whoever is actually running the various crypto scam platforms advertised by Quotpw’s spam messages pays handsomely for any investments generated by their spam.

According to the FBI, financial losses from cryptocurrency investment scams dwarfed losses for all other types of cybercrime in 2022, rising from $907 million in 2021 to $2.57 billion last year.

Update, May 25, 10:30 a.m.:  Corrected attribution of the Austrian school TGM.

Giving a Face to the Malware Proxy Service ‘Faceless’

For the past seven years, a malware-based proxy service known as “Faceless” has sold anonymity to countless cybercriminals. For less than a dollar per day, Faceless customers can route their malicious traffic through tens of thousands of compromised systems advertised on the service. In this post we’ll examine clues left behind over the past decade by the proprietor of Faceless, including some that may help put a face to the name.

Riley Kilmer is co-founder of Spur.us, a company that tracks thousands of VPN and proxy networks, and helps customers identify traffic coming through these anonymity services. Kilmer said Faceless has emerged as one of the underground’s most reliable malware-based proxy services, mainly because its proxy network has traditionally included a great many compromised “Internet of Things” devices — such as media sharing servers — that are seldom included on malware or spam block lists.

Kilmer said when Spur first started looking into Faceless, they noticed almost every Internet address that Faceless advertised for rent also showed up in the IoT search engine Shodan.io as a media sharing device on a local network that was somehow exposed to the Internet.

“We could reliably look up the [fingerprint] for these media sharing devices in Shodan and find those same systems for sale on Faceless,” Kilmer said.

In January 2023, the Faceless service website said it was willing to pay for information about previously undocumented security vulnerabilities in IoT devices. Those with IoT zero-days could expect payment if their exploit involved at least 5,000 systems that could be identified through Shodan.

Recently, Faceless has shown ambitions beyond just selling access to poorly-secured IoT devices. In February, Faceless re-launched a service that lets users drop an email bomb on someone — causing the target’s inbox to be filled with tens of thousands of junk messages.

And in March 2023, Faceless started marketing a service for looking up Social Security Numbers (SSNs) that claims to provide access to “the largest SSN database on the market with a very high hit rate.”

Kilmer said Faceless wants to become a one-stop-fraud-shop for cybercriminals who are seeking stolen or synthetic identities from which to transact online, and a temporary proxy that is geographically close to the identity being sold. Faceless currently sells this bundled product for $9 — $8 for the identity and $1 for the proxy.

“They’re trying to be this one-stop shop for anonymity and personas,” Kilmer said. “The service basically says ‘here’s an SSN and proxy connection that should correspond to that user’s location and make sense to different websites.'”

MRMURZA

Faceless is a project from MrMurza, a particularly talkative member of more than a dozen Russian-language cybercrime forums over the past decade. According to cyber intelligence firm Flashpoint, MrMurza has been active in the Russian underground since at least September 2012. Flashpoint said MrMurza appears to be extensively involved in botnet activity and “drops” — fraudulent bank accounts created using stolen identity data that are often used in money laundering and cash-out schemes.

Faceless grew out of a popular anonymity service called iSocks, which was launched in 2014 and advertised on multiple Russian crime forums as a proxy service that customers could use to route their malicious Web traffic through compromised computers.

Flashpoint says that in the months before iSocks went online, MrMurza posted on the Russian language crime forum Verified asking for a serious partner to assist in opening a proxy service, noting they had a botnet that was powered by malware that collected proxies with a 70 percent infection rate.

In September 2016, MrMurza sent a message to all iSocks users saying the service would soon be phased out in favor of Faceless, and that existing iSocks users could register at Faceless for free if they did so quickly — before Faceless began charging new users registration fees between $50 and $100.

Verified and other Russian language crime forums where MrMurza had a presence have been hacked over the years, with contact details and private messages leaked online. In a 2014 private message to the administrator of Verified explaining his bona fides, MrMurza said he received years of positive feedback as a seller of stolen Italian credit cards and a vendor of drops services.

MrMurza told the Verified admin that he used the nickname AccessApproved on multiple other forums over the years. MrMurza also told the admin that his account number at the now-defunct virtual currency Liberty Reserve was U1018928.

According to cyber intelligence firm Intel 471, the user AccessApproved joined the Russian crime forum Zloy in Jan. 2012, from an Internet address in Magnitogorsk, RU. In a 2012 private message where AccessApproved was arguing with another cybercriminal over a deal gone bad, AccessApproved asked to be paid at the Liberty Reserve address U1018928.

In 2013, U.S. federal investigators seized Liberty Reserve and charged its founders with facilitating billions of dollars in money laundering tied to cybercrime. The Liberty Reserve case was prosecuted out of the Southern District of New York, which in 2016 published a list of account information (PDF) tied to thousands of Liberty Reserve addresses the government asserts were involved in money laundering.

That document indicates the Liberty Reserve account claimed by MrMurza/AccessApproved — U1018928 — was assigned in 2011 to a “Vadim Panov” who used the email address lesstroy@mgn.ru.

PANOV

Constella Intelligence, a threat intelligence firm that tracks breached databases, says lesstroy@mgn.ru was used for an account “Hackerok” at the accounting service klerk.ru that was created from an Internet address in Magnitogorsk. The password chosen by this user was “1232.”

In addition to selling access to hacked computers and bank accounts, both MrMurza and AccessApproved ran side hustles on the crime forums selling clothing from popular retailers that refused to ship directly to Russia.

On one cybercrime forum where AccessApproved had clothing customers, denizens of the forum created a lengthy discussion thread to help users identify incoming emails associated with various reshipping services advertised within their community. Reshippers tend to rely on a large number of people in the United States and Europe helping to forward packages overseas, but in many cases the notifications about purchases and shipping details would be forwarded to reshipping service customers from a consistent email account.

That thread said AccessApproved’s clothing reshipping service forwarded confirmation emails from the address panov-v@mail.ru. This address is associated with accounts on two Russian cybercrime forums registered from Magnitogorsk in 2010 using the handle “Omega^gg4u.”

This Omega^gg4u identity sold software that can rapidly check the validity of large batches of stolen credit cards. Interestingly, both Omega^gg4u and AccessApproved also had another niche: Reselling heavily controlled substances — such as human growth hormone and anabolic steroids — from chemical suppliers in China.

A search in Constella on the address panov-v@mail.ru and many variations on that address shows these accounts cycled through the same passwords, including 055752403k, asus666, 01091987h, and the relatively weak password 1232 (recall that 1232 was picked by whoever registered the lesstroy@mgn.ru account at Klerk.ru).

Constella says the email address asus666@yandex.ru relied on the passwords asus666 and 01091987h. The 01091987h password also was used by asus666@mail.ru, which also favored the password 24587256.

Constella further reports that whoever owned the much shorter address asus@mail.ru also used the password 24587256. In addition, it found the password 2318922479 was tied to both asus666@mail.ru and asus@mail.ru.

The email addresses asus@mail.ru, asus2504@mail.ru, and zaxar2504@rambler.ru were all used to register Vkontakte social media accounts for a Denis ***@VIP*** Pankov. There are a number of other Vkontakte accounts registered to asus@mail.ru and many variations of this address under a different name. But none of those other profiles appear tied to real-life identities.

PANKOV

Constella’s data shows the email addresses asus2504@mail.ru and zaxar2504@rambler.ru used the rather unique password denis250485, which was also used by the email address denispankov@yandex.ru and almost a dozen variations at other Russian-language email providers.

Russian vehicle registration records from 2016 show the email address denispankov@yandex.ru belongs to Denis Viktorovich Pankov, born on April 25, 1985. That explains the “250485” portion of Pankov’s favored password. The registration records further indicate that in 2016 Pankov’s vehicle was registered in a suburb of Moscow.

Russian incorporation records show that denispankov@yandex.com is tied to IP Pankov Denis Viktorovich, a now-defunct transportation company in the Volograd Oblast, a region in southern Russia that shares a long border with western Kazazkhstan.

More recent records for IP Pankov Denis Viktorovich show a microenterprise with this name in Omsk that described its main activity as “retail sale by mail or via the Internet.” Russian corporate records indicate this entity was liquidated in 2021.

A reverse password search on “denis250485” via Constella shows this password was used by more than 75 email addresses, most of which are some variation of gaihnik@mail.ru — such as gaihnik25@mail.ru, or gaihnik2504@rambler.ru.

In 2012, someone posted answers to a questionnaire on behalf of Denis Viktorovich Pankov to a Russian-language discussion forum on Chinese crested dog breeds. The message said Pankov was seeking a puppy of a specific breed and was a resident of Krasnogorsk, a city that is adjacent to the northwestern boundary of Moscow.

The message said Pankov was a then 27-year-old manager in an advertising company, and could be reached at the email address gaihnik@mail.ru.

GAIHNIK

Constella Intelligence shows gaihnik@mail.ru registered at the now-defunct email marketing service Smart Responder from an address in Gagarin, which is about 115 miles west of Moscow.

Back in 2015, the user Gaihnik25 was banned from the online game World of Tanks for violating the game’s terms that prohibit “bot farming,” or the automated use of large numbers of player accounts to win some advantage that is usually related to cashing out game accounts or inventory.

For the past few years, someone using the nickname Gaihnik25 has been posting messages to the Russian-language hacking forum Gerki[.]pw, on discussion threads regarding software designed to “brute force” or mass-check online accounts for weak or compromised passwords.

A new member of the Russian hacking forum Nohide[.]Space using the handle Gaihnik has been commenting recently about proxy services, credential checking software, and the sale of hacked mailing lists. Gaihnik’s first post on the forum concerned private software for checking World of Tanks accounts.

The address gaihnik@mail.ru shows how so many email addresses tied to Pankov were also connected to apparently misleading identities on Vkontakte and elsewhere. Constella found this address was tied to a Vkontakte account for a Dmitriy Zakarov.

Microsoft’s Bing search engine says gaihnik@mail.ru belongs to 37-year-old Denis Pankov, yet clicking the Mail.ru profile for that user brings up a profile for a much older man by the name Gavril Zakarov. However, when you log in to a Mail.ru account and view that profile, it shows that most of the account’s profile photos are of a much younger man.

Many of those same photos show up in an online dating profile at dating.ru for the user Gaihnik, a.k.a “Denchik,” who says he is a 37-year-old Taurus from Gagarin who enjoys going for walks in nature, staying up late, and being on the Internet.

Mr. Pankov did not respond to multiple requests for comment sent to all of the email addresses mentioned in this story. However, some of those addresses produced detailed error responses; Mail.ru reported that the users panov-v@mail.ru, asus666@mail.ru, and asus2504@mail.ru were terminated, and that gaihnik25@mail.ru is now disabled.

Messages sent to many other email addresses connected via passwords to Pankov and using some variation of asus####@mail.ru also returned similar account termination messages.

UK Sets Up Fake Booter Sites To Muddy DDoS Market

The United Kingdom’s National Crime Agency (NCA) has been busy setting up phony DDoS-for-hire websites that seek to collect information on users, remind them that launching DDoS attacks is illegal, and generally increase the level of paranoia for people looking to hire such services.

The NCA says all of its fake so-called “booter” or “stresser” sites — which have so far been accessed by several thousand people — have been created to look like they offer the tools and services that enable cyber criminals to execute these attacks.

“However, after users register, rather than being given access to cyber crime tools, their data is collated by investigators,” reads an NCA advisory on the program. “Users based in the UK will be contacted by the National Crime Agency or police and warned about engaging in cyber crime. Information relating to those based overseas is being passed to international law enforcement.”

The NCA declined to say how many phony booter sites it had set up, or for how long they have been running. The NCA says hiring or launching attacks designed to knock websites or users offline is punishable in the UK under the Computer Misuse Act 1990.

“Going forward, people who wish to use these services can’t be sure who is actually behind them, so why take the risk?” the NCA announcement continues.

The NCA campaign comes closely on the heels of an international law enforcement takedown involving four-dozen websites that made powerful DDoS attacks a point-and-click operation.

In mid-December 2022, the U.S. Department of Justice (DOJ) announced “Operation Power Off,” which seized four-dozen booter business domains responsible for more than 30 million DDoS attacks, and charged six U.S. men with computer crimes related to their alleged ownership of popular DDoS-for-hire services. In connection with that operation, the NCA also arrested an 18-year-old man suspected of running one of the sites.

According to U.S. federal prosecutors, the use of booter and stresser services to conduct attacks is punishable under both wire fraud laws and the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and may result in arrest and prosecution, the seizure of computers or other electronics, as well as prison sentences and a penalty or fine.

The United Kingdom, which has been battling its fair share of domestic booter bosses, started running online ads in 2020 aimed at young people who search the Web for booter services.

As part of last year’s mass booter site takedown, the FBI and the Netherlands Police joined the NCA in announcing they are running targeted placement ads to steer those searching for booter services toward a website detailing the potential legal risks of hiring an online attack.

Google Suspends Chinese E-Commerce App Pinduoduo Over Malware

Google says it has suspended the app for the Chinese e-commerce giant Pinduoduo after malware was found in versions of the software. The move comes just weeks after Chinese security researchers published an analysis suggesting the popular e-commerce app sought to seize total control over affected devices by exploiting multiple security vulnerabilities in a variety of Android-based smartphones.

In November 2022, researchers at Google’s Project Zero warned about active attacks on Samsung mobile phones which chained together three security vulnerabilities that Samsung patched in March 2021, and which would have allowed an app to add or read any files on the device.

Google said it believes the exploit chain for Samsung devices belonged to a “commercial surveillance vendor,” without elaborating further. The highly technical writeup also did not name the malicious app in question.

On Feb. 28, 2023, researchers at the Chinese security firm DarkNavy published a blog post purporting to show evidence that a major Chinese ecommerce company’s app was using this same three-exploit chain to read user data stored by other apps on the affected device, and to make its app nearly impossible to remove.

DarkNavy likewise did not name the app they said was responsible for the attacks. In fact, the researchers took care to redact the name of the app from multiple code screenshots published in their writeup. DarkNavy did not respond to requests for clarification.

“At present, a large number of end users have complained on multiple social platforms,” reads a translated version of the DarkNavy blog post. “The app has problems such as inexplicable installation, privacy leakage, and inability to uninstall.”

Update, March 27, 1:24 p.m. ET: Dan Goodin over at Ars Technica has an important update on this story that indicates the Pinduoduo code was exploiting a zero-day vulnerability in Android — not Samsung. From that piece:

“A preliminary analysis by Lookout found that at least two off-Play versions of Pinduoduo for Android exploited CVE-2023-20963, the tracking number for an Android vulnerability Google patched in updates that became available to end users two weeks ago. This privilege-escalation flaw, which was exploited prior to Google’s disclosure, allowed the app to perform operations with elevated privileges. The app used these privileges to download code from a developer-designated site and run it within a privileged environment.

“The malicious apps represent “a very sophisticated attack for an app-based malware,” Christoph Hebeisen, one of three Lookout researchers who analyzed the file, wrote in an email. “In recent years, exploits have not usually been seen in the context of mass-distributed apps. Given the extremely intrusive nature of such sophisticated app-based malware, this is an important threat mobile users need to protect against.”

On March 3, 2023, a denizen of the now-defunct cybercrime community BreachForums posted a thread which noted that a unique component of the malicious app code highlighted by DarkNavy also was found in the ecommerce application whose name was apparently redacted from the DarkNavy analysis: Pinduoduo.

On March 4, 2023, e-commerce expert Liu Huafang posted on the Chinese social media network Weibo that Pinduoduo’s app was using security vulnerabilities to gain market share by stealing user data from its competitors. That Weibo post has since been deleted.

On March 7, the newly created Github account Davinci1010 published a technical analysis claiming that until recently Pinduoduo’s source code included a “backdoor,” a hacking term used to describe code that allows an adversary to remotely and secretly connect to a compromised system at will.

That analysis includes links to archived versions of Pinduoduo’s app released before March 5 (version 6.50 and lower), which is when Davinci1010 says a new version of the app removed the malicious code.

Pinduoduo has not yet responded to requests for comment. Pinduoduo parent company PDD Holdings told Reuters Google has not shared details about why it suspended the app.

The company told CNN that it strongly rejects “the speculation and accusation that Pinduoduo app is malicious just from a generic and non-conclusive response from Google,” and said there were “several apps that have been suspended from Google Play at the same time.”

Pinduoduo is among China’s most popular e-commerce platforms, boasting approximately 900 million monthly active users.

Most of the news coverage of Google’s move against Pinduoduo emphasizes that the malware was found in versions of the Pinduoduo app available outside of Google’s app store — Google Play.

“Off-Play versions of this app that have been found to contain malware have been enforced on via Google Play Protect,” a Google spokesperson said in a statement to Reuters, adding that the Play version of the app has been suspended for security concerns.

However, Google Play is not available to consumers in China. As a result, the app will still be available via other mobile app stores catering to the Chinese market — including those operated by Huawei, Oppo, Tencent and VIVO.

Google said its ban did not affect the PDD Holdings app Temu, which is an online shopping platform in the United States. According to The Washington Post, four of the Apple App Store’s 10 most-downloaded free apps are owned by Chinese companies, including Temu and the social media network TikTok.

The Pinduoduo suspension comes as lawmakers in Congress this week are gearing up to grill the CEO of TikTok over national security concerns. TikTok, which is owned by Beijing-based ByteDance, said last month that it now has roughly 150 million monthly active users in the United States.

A new cybersecurity strategy released earlier this month by the Biden administration singled out China as the greatest cyber threat to the U.S. and Western interests. The strategy says China now presents the “broadest, most active, and most persistent threat to both government and private sector networks,” and says China is “the only country with both the intent to reshape the international order and, increasingly, the economic, diplomatic, military, and technological power to do so.”

Two U.S. Men Charged in 2022 Hacking of DEA Portal

Two U.S. men have been charged with hacking into a U.S. Drug Enforcement Agency (DEA) online portal that taps into 16 different federal law enforcement databases. Both are alleged to be part of a larger criminal organization that specializes in using fake emergency data requests from compromised police and government email accounts to publicly threaten and extort their victims.

Prosecutors for the Eastern District of New York today unsealed criminal complaints against Sagar Steven Singh — a.k.a “Weep” — a 19-year-old from Pawtucket, Rhode Island; and Nicholas Ceraolo, 25, of Queens, NY, who allegedly went by the handles “Convict” and “Ominus.”

The Justice Department says Singh and Ceraolo belong to a group of cybercriminals known to its members as “ViLE,” who specialize in obtaining personal information about third-party victims, which they then use to harass, threaten or extort the victims, a practice known as “doxing.”

“ViLE is collaborative, and the members routinely share tactics and illicitly obtained information with each other,” prosecutors charged.

The government alleges the defendants and other members of ViLE use various methods to obtain victims’ personal information, including:

-tricking customer service employees;
-submitting fraudulent legal process to social media companies to elicit users’ registration information;
-co-opting and corrupting corporate insiders;
-searching public and private online databases;
-accessing a nonpublic United States government database without authorization
-unlawfully using official email accounts belonging to other countries.

The complaint says once they obtained a victim’s information, Singh and Ceraolo would post the information in an online forum. The government refers to this community only as “Forum-1,” saying that it is administered by the leader of ViLE (referenced in the complaint as “CC-1”).

“Victims are extorted into paying CC-1 to have their information removed from Forum-1,” prosecutors allege. “Singh also uses the threat of revealing personal information to extort victims into giving him access to their social media accounts, which Singh then resells.”

Sources tell KrebsOnSecurity in addition to being members of ViLE, both Weep and Ominous are or were staff members for Doxbin, a highly toxic online community that provides a forum for digging up personal information on people and posting it publicly. This is supported by the Doxbin administrator’s claimed responsibility for a high-profile intrusion at the DEA’s law enforcement data sharing portal last year.

The government alleges that on May 7, 2022, Singh used stolen credentials to log into a U.S. federal government portal without authorization. The complaint doesn’t specify which agency portal was hacked, but it does state that the portal included access to law enforcement databases that track narcotics seizures in the United States.

On May 12, 2022, KrebsOnSecurity broke the news that hackers had gained access to a DEA portal that taps into 16 different federal law enforcement databases. As reported at the time, the inside scoop on how that hack went down came from KT, the current administrator of the Doxbin and the individual referenced in the government’s complaint as “CC-1.”

Indeed, a screenshot of the ViLE group website includes the group’s official roster, which lists KT at the top, followed by Weep and Ominus.

In March 2022, KrebsOnSecurity warned that multiple cybercrime groups were finding success with fraudulent Emergency Data Requests (EDRs), wherein the hackers use compromised police and government email accounts to file warrantless data requests with social media firms and mobile telephony providers, attesting that the information being requested can’t wait for a warrant because it relates to an urgent matter of life and death.

That story showed that the previous owner of the Doxbin also was part of a teenage hacking group that specialized in offering fake EDRs as a service on the dark web.

Prosecutors say they tied Singh to the government portal hack because he connected to it from an Internet address that he’d previously used to access a social media account registered in his name. When they raided Singh’s residence on Sept. 8, 2022 and seized his devices, investigators with Homeland Security found a cellular phone and laptop that allegedly “contained extensive evidence of access to the Portal.”

The complaint alleges that between February 2022 and May 2022, Ceraolo used an official email account belonging to a Bangladeshi police official to pose as a police officer in communication with U.S.-based social media platforms.

“In these communications, Ceraolo requested personal information about users of these platforms, under the false pretense that the users were committing crimes or in life-threatening danger,” the complaint states.

For example, on or about March 13, 2022, Ceraolo allegedly used the Bangladeshi police email account to falsely claim that the target of the EDR had sent bomb threats, distributed child pornography and threatened officials of the Bangladeshi government.

On or about May 9, 2022, the government says, Singh sent a friend screenshots of text messages between himself and someone he had doxed on the Doxbin and was trying to extort for their Instagram handle. The data included the victim’s Social Security number, driver’s license number, cellphone number, and home address.

“Look familiar?” Singh allegedly wrote to the victim. “You’re gonna comply to me if you don’t want anything negative to happen to your parents. . . I have every detail involving your parents . . . allowing me to do whatever I desire to them in malicious ways.”

Neither of the defendants could be immediately reached for comment. KT, the current administrator of Doxbin, declined a request for comment on the charges.

Ceraolo is a self-described security researcher who has been credited in many news stories over the years with discovering security vulnerabilities at AT&T, T-Mobile, Comcast and Cox Communications.

Ceraolo’s stated partner in most of these discoveries — a 30-year-old Connecticut man named Ryan “Phobia” Stevenson — was charged in 2019 with being part of a group that stole millions of dollars worth of cryptocurrencies via SIM-swapping, a crime that involves tricking a mobile provider into routing a target’s calls and text messages to another device.

In 2018, KrebsOnSecurity detailed how Stevenson earned bug bounty rewards and public recognition from top telecom companies for finding and reporting security holes in their websites, all the while secretly peddling those same vulnerabilities to cybercriminals.

According to the Justice Department, if convicted Ceraolo faces up to 20 years’ imprisonment for conspiracy to commit wire fraud; both Ceraolo and Singh face five years’ imprisonment for conspiracy to commit computer intrusions.

A copy of the complaint against Ceraolo and Singh is here (PDF).

Sued by Meta, Freenom Halts Domain Registrations

The domain name registrar Freenom, whose free domain names have long been a draw for spammers and phishers, has stopped allowing new domain name registrations. The move comes after the Dutch registrar was sued by Meta, which alleges the company ignores abuse complaints about phishing websites while monetizing traffic to those abusive domains.

Freenom is the domain name registry service provider for five so-called “country code top level domains” (ccTLDs), including .cf for the Central African Republic; .ga for Gabon; .gq for Equatorial Guinea; .ml for Mali; and .tk for Tokelau.

Freenom has always waived the registration fees for domains in these country-code domains, presumably as a way to encourage users to pay for related services, such as registering a .com or .net domain, for which Freenom does charge a fee.

On March 3, 2023, social media giant Meta sued Freenom in a Northern California court, alleging cybersquatting violations and trademark infringement. The lawsuit also seeks information about the identities of 20 different “John Does” — Freenom customers that Meta says have been particularly active in phishing attacks against Facebook, Instagram, and WhatsApp users.

The lawsuit points to a 2021 study (PDF) on the abuse of domains conducted by Interisle Consulting Group, which discovered that those ccTLDs operated by Freenom made up five of the Top Ten TLDs most abused by phishers.

“The five ccTLDs to which Freenom provides its services are the TLDs of choice for cybercriminals because Freenom provides free domain name registration services and shields its customers’ identity, even after being presented with evidence that the domain names are being used for illegal purposes,” the complaint charges. “Even after receiving notices of infringement or phishing by its customers, Freenom continues to license new infringing domain names to those same customers.”

Meta further alleges that “Freenom has repeatedly failed to take appropriate steps to investigate and respond appropriately to reports of abuse,” and that it monetizes the traffic from infringing domains by reselling them and by adding “parking pages” that redirect visitors to other commercial websites, websites with pornographic content, and websites used for malicious activity like phishing.

Freenom has not yet responded to requests for comment. But attempts to register a domain through the company’s website as of publication time generated an error message that reads:

“Because of technical issues the Freenom application for new registrations is temporarily out-of-order. Please accept our apologies for the inconvenience. We are working on a solution and hope to resume operations shortly. Thank you for your understanding.”

Although Freenom is based in The Netherlands, some of its other sister companies named as defendants in the lawsuit are incorporated in the United States.

Meta initially filed this lawsuit in December 2022, but it asked the court to seal the case, which would have restricted public access to court documents in the dispute. That request was denied, and Meta amended and re-filed the lawsuit last week.

According to Meta, this isn’t just a case of another domain name registrar ignoring abuse complaints because it’s bad for business. The lawsuit alleges that the owners of Freenom “are part of a web of companies created to facilitate cybersquatting, all for the benefit of Freenom.”

“On information and belief, one or more of the ccTLD Service Providers, ID Shield, Yoursafe, Freedom Registry, Fintag, Cervesia, VTL, Joost Zuurbier Management Services B.V., and Doe Defendants were created to hide assets, ensure unlawful activity including cybersquatting and phishing goes undetected, and to further the goals of Freenom,” Meta charged.

It remains unclear why Freenom has stopped allowing domain registration. In June 2015, ICANN suspended Freenom’s ability to create new domain names or initiate inbound transfers of domain names for 90 days. According to Meta, the suspension was premised on ICANN’s determination that Freenom “has engaged in a pattern and practice of trafficking in or use of domain names identical or confusingly similar to a trademark or service mark of a third party in which the Registered Name Holder has no rights or legitimate interest.”

A spokesperson for ICANN said the organization has no insight as to why Freenom might have stopped registering domain names. But it said Freenom (d/b/a OpenTLD B.V.) also received formal enforcement notices from ICANN in 2017 and 2020 for violating different obligations.

A copy of the amended complaint against Freenom, et. al, is available here (PDF).

March 8, 6:11 p.m. ET: Updated story with response from ICANN. Corrected attribution of the domain abuse report.

Serious Security: TPM 2.0 vulns – is your super-secure data at risk?

Security bugs in the very code you've been told you must have to improve the security of your computer...

Hackers Claim They Breached T-Mobile More Than 100 Times in 2022

Three different cybercriminal groups claimed access to internal networks at communications giant T-Mobile in more than 100 separate incidents throughout 2022, new data suggests. In each case, the goal of the attackers was the same: Phish T-Mobile employees for access to internal company tools, and then convert that access into a cybercrime service that could be hired to divert any T-Mobile user’s text messages and phone calls to another device.

The conclusions above are based on an extensive analysis of Telegram chat logs from three distinct cybercrime groups or actors that have been identified by security researchers as particularly active in and effective at “SIM-swapping,” which involves temporarily seizing control over a target’s mobile phone number.

Countless websites and online services use SMS text messages for both password resets and multi-factor authentication. This means that stealing someone’s phone number often can let cybercriminals hijack the target’s entire digital life in short order — including access to any financial, email and social media accounts tied to that phone number.

All three SIM-swapping entities that were tracked for this story remain active in 2023, and they all conduct business in open channels on the instant messaging platform Telegram. KrebsOnSecurity is not naming those channels or groups here because they will simply migrate to more private servers if exposed publicly, and for now those servers remain a useful source of intelligence about their activities.

Each advertises their claimed access to T-Mobile systems in a similar way. At a minimum, every SIM-swapping opportunity is announced with a brief “Tmobile up!” or “Tmo up!” message to channel participants. Other information in the announcements includes the price for a single SIM-swap request, and the handle of the person who takes the payment and information about the targeted subscriber.

The information required from the customer of the SIM-swapping service includes the target’s phone number, and the serial number tied to the new SIM card that will be used to receive text messages and phone calls from the hijacked phone number.

Initially, the goal of this project was to count how many times each entity claimed access to T-Mobile throughout 2022, by cataloging the various “Tmo up!” posts from each day and working backwards from Dec. 31, 2022.

But by the time we got to claims made in the middle of May 2022, completing the rest of the year’s timeline seemed unnecessary. The tally shows that in the last seven-and-a-half months of 2022, these groups collectively made SIM-swapping claims against T-Mobile on 104 separate days — often with multiple groups claiming access on the same days.

KrebsOnSecurity shared a large amount of data gathered for this story with T-Mobile. The company declined to confirm or deny any of these claimed intrusions. But in a written statement, T-Mobile said this type of activity affects the entire wireless industry.

“And we are constantly working to fight against it,” the statement reads. “We have continued to drive enhancements that further protect against unauthorized access, including enhancing multi-factor authentication controls, hardening environments, limiting access to data, apps or services, and more. We are also focused on gathering threat intelligence data, like what you have shared, to help further strengthen these ongoing efforts.”

TMO UP!

While it is true that each of these cybercriminal actors periodically offer SIM-swapping services for other mobile phone providers — including AT&T, Verizon and smaller carriers — those solicitations appear far less frequently in these group chats than T-Mobile swap offers. And when those offers do materialize, they are considerably more expensive.

The prices advertised for a SIM-swap against T-Mobile customers in the latter half of 2022 ranged between USD $1,000 and $1,500, while SIM-swaps offered against AT&T and Verizon customers often cost well more than twice that amount.

To be clear, KrebsOnSecurity is not aware of specific SIM-swapping incidents tied to any of these breach claims. However, the vast majority of advertisements for SIM-swapping claims against T-Mobile tracked in this story had two things in common that set them apart from random SIM-swapping ads on Telegram.

First, they included an offer to use a mutually trusted “middleman” or escrow provider for the transaction (to protect either party from getting scammed). More importantly, the cybercriminal handles that were posting ads for SIM-swapping opportunities from these groups generally did so on a daily or near-daily basis — often teasing their upcoming swap events in the hours before posting a “Tmo up!” message announcement.

In other words, if the crooks offering these SIM-swapping services were ripping off their customers or claiming to have access that they didn’t, this would be almost immediately obvious from the responses of the more seasoned and serious cybercriminals in the same chat channel.

There are plenty of people on Telegram claiming to have SIM-swap access at major telecommunications firms, but a great many such offers are simply four-figure scams, and any pretenders on this front are soon identified and banned (if not worse).

One of the groups that reliably posted “Tmo up!” messages to announce SIM-swap availability against T-Mobile customers also reliably posted “Tmo down!” follow-up messages announcing exactly when their claimed access to T-Mobile employee tools was discovered and revoked by the mobile giant.

A review of the timestamps associated with this group’s incessant “Tmo up” and “Tmo down” posts indicates that while their claimed access to employee tools usually lasted less than an hour, in some cases that access apparently went undiscovered for several hours or even days.

TMO TOOLS

How could these SIM-swapping groups be gaining access to T-Mobile’s network as frequently as they claim? Peppered throughout the daily chit-chat on their Telegram channels are solicitations for people urgently needed to serve as “callers,” or those who can be hired to social engineer employees over the phone into navigating to a phishing website and entering their employee credentials.

Allison Nixon is chief research officer for the New York City-based cybersecurity firm Unit 221B. Nixon said these SIM-swapping groups will typically call employees on their mobile devices, pretend to be someone from the company’s IT department, and then try to get the person on the other end of the line to visit a phishing website that mimics the company’s employee login page.

Nixon argues that many people in the security community tend to discount the threat from voice phishing attacks as somehow “low tech” and “low probability” threats.

“I see it as not low-tech at all, because there are a lot of moving parts to phishing these days,” Nixon said. “You have the caller who has the employee on the line, and the person operating the phish kit who needs to spin it up and down fast enough so that it doesn’t get flagged by security companies. Then they have to get the employee on that phishing site and steal their credentials.”

In addition, she said, often there will be yet another co-conspirator whose job it is to use the stolen credentials and log into employee tools. That person may also need to figure out how to make their device pass “posture checks,” a form of device authentication that some companies use to verify that each login is coming only from employer-issued phones or laptops.

For aspiring criminals with little experience in scam calling, there are plenty of sample call transcripts available on these Telegram chat channels that walk one through how to impersonate an IT technician at the targeted company — and how to respond to pushback or skepticism from the employee. Here’s a snippet from one such tutorial that appeared recently in one of the SIM-swapping channels:

“Hello this is James calling from Metro IT department, how’s your day today?”

(yea im doing good, how r u)

i’m doing great, thank you for asking

i’m calling in regards to a ticket we got last week from you guys, saying you guys were having issues with the network connectivity which also interfered with [Microsoft] Edge, not letting you sign in or disconnecting you randomly. We haven’t received any updates to this ticket ever since it was created so that’s why I’m calling in just to see if there’s still an issue or not….”

TMO DOWN!

The TMO UP data referenced above, combined with comments from the SIM-swappers themselves, indicate that while many of their claimed accesses to T-Mobile tools in the middle of 2022 lasted hours on end, both the frequency and duration of these events began to steadily decrease as the year wore on.

T-Mobile declined to discuss what it may have done to combat these apparent intrusions last year. However, one of the groups began to complain loudly in late October 2022 that T-Mobile must have been doing something that was causing their phished access to employee tools to die very soon after they obtained it.

One group even remarked that they suspected T-Mobile’s security team had begun monitoring their chats.

Indeed, the timestamps associated with one group’s TMO UP/TMO DOWN notices show that their claimed access was often limited to less than 15 minutes throughout November and December of 2022.

Whatever the reason, the calendar graphic above clearly shows that the frequency of claimed access to T-Mobile decreased significantly across all three SIM-swapping groups in the waning weeks of 2022.

SECURITY KEYS

T-Mobile US reported revenues of nearly $80 billion last year. It currently employs more than 71,000 people in the United States, any one of whom can be a target for these phishers.

T-Mobile declined to answer questions about what it may be doing to beef up employee authentication. But Nicholas Weaver, a researcher and lecturer at University of California, Berkeley’s International Computer Science Institute, said T-Mobile and all the major wireless providers should be requiring employees to use physical security keys for that second factor when logging into company resources.

“These breaches should not happen,” Weaver said. “Because T-Mobile should have long ago issued all employees security keys and switched to security keys for the second factor. And because security keys provably block this style of attack.”

The most commonly used security keys are inexpensive USB-based devices. A security key implements a form of multi-factor authentication known as Universal 2nd Factor (U2F), which allows the user to complete the login process simply by inserting the USB key and pressing a button on the device. The key works without the need for any special software drivers.

The allure of U2F devices for multi-factor authentication is that even if an employee who has enrolled a security key for authentication tries to log in at an impostor site, the company’s systems simply refuse to request the security key if the user isn’t on their employer’s legitimate website, and the login attempt fails. Thus, the second factor cannot be phished, either over the phone or Internet.

THE ROLE OF MINORS IN SIM-SWAPPING

Nixon said one confounding aspect of SIM-swapping is that these criminal groups tend to recruit teenagers to do their dirty work.

“A huge reason this problem has been allowed to spiral out of control is because children play such a prominent role in this form of breach,” Nixon said.

Nixon said SIM-swapping groups often advertise low-level jobs on places like Roblox and Minecraft, online games that are extremely popular with young adolescent males.

“Statistically speaking, that kind of recruiting is going to produce a lot of people who are underage,” she said. “They recruit children because they’re naive, you can get more out of them, and they have legal protections that other people over 18 don’t have.”

For example, she said, even when underage SIM-swappers are arrested, the offenders tend to go right back to committing the same crimes as soon as they’re released.

In January 2023, T-Mobile disclosed that a “bad actor” stole records on roughly 37 million current customers, including their name, billing address, email, phone number, date of birth, and T-Mobile account number.

In August 2021, T-Mobile acknowledged that hackers made off with the names, dates of birth, Social Security numbers and driver’s license/ID information on more than 40 million current, former or prospective customers who applied for credit with the company. That breach came to light after a hacker began selling the records on a cybercrime forum.

In the shadow of such mega-breaches, any damage from the continuous attacks by these SIM-swapping groups can seem insignificant by comparison. But Nixon says it’s a mistake to dismiss SIM-swapping as a low volume problem.

“Logistically, you may only be able to get a few dozen or a hundred SIM-swaps in a day, but you can pick any customer you want across their entire customer base,” she said. “Just because a targeted account takeover is low volume doesn’t mean it’s low risk. These guys have crews that go and identify people who are high net worth individuals and who have a lot to lose.”

Nixon said another aspect of SIM-swapping that causes cybersecurity defenders to dismiss the threat from these groups is the perception that they are full of low-skilled “script kiddies,” a derisive term used to describe novice hackers who rely mainly on point-and-click hacking tools.

“They underestimate these actors and say this person isn’t technically sophisticated,” she said. “But if you’re rolling around in millions worth of stolen crypto currency, you can buy that sophistication. I know for a fact some of these compromises were at the hands of these ‘script kiddies,’ but they’re not ripping off other people’s scripts so much as hiring people to make scripts for them. And they don’t care what gets the job done, as long as they get to steal the money.”

When Low-Tech Hacks Cause High-Impact Breaches

Web hosting giant GoDaddy made headlines this month when it disclosed that a multi-year breach allowed intruders to steal company source code, siphon customer and employee login credentials, and foist malware on customer websites. Media coverage understandably focused on GoDaddy’s admission that it suffered three different cyberattacks over as many years at the hands of the same hacking group.  But it’s worth revisiting how this group typically got in to targeted companies: By calling employees and tricking them into navigating to a phishing website.

In a filing with the U.S. Securities and Exchange Commission (SEC), GoDaddy said it determined that the same “sophisticated threat actor group” was responsible for three separate intrusions, including:

-March 2020: A spear-phishing attack on a GoDaddy employee compromised the hosting login credentials of approximately 28,000 GoDaddy customers, as well as login credentials for a small number employees;

-November 2021: A compromised GoDaddy password let attackers steal source code and information tied to 1.2 million customers, including website administrator passwords, sFTP credentials, and private SSL keys;

-December 2022: Hackers gained access to and installed malware on GoDaddy’s cPanel hosting servers that “intermittently redirected random customer websites to malicious sites.”

“Based on our investigation, we believe these incidents are part of a multi-year campaign by a sophisticated threat actor group that, among other things, installed malware on our systems and obtained pieces of code related to some services within GoDaddy,” the company stated in its SEC filing.

What else do we know about the cause of these incidents? We don’t know much about the source of the November 2021 incident, other than GoDaddy’s statement that it involved a compromised password, and that it took about two months for the company to detect the intrusion. GoDaddy has not disclosed the source of the breach in December 2022 that led to malware on some customer websites.

But we do know the March 2020 attack was precipitated by a spear-phishing attack against a GoDaddy employee. GoDaddy described the incident at the time in general terms as a social engineering attack, but one of its customers affected by that March 2020 breach actually spoke to one of the hackers involved.

The hackers were able to change the Domain Name System (DNS) records for the transaction brokering site escrow.com so that it pointed to an address in Malaysia that was host to just a few other domains, including the then brand-new phishing domain servicenow-godaddy[.]com.

The general manager of Escrow.com found himself on the phone with one of the GoDaddy hackers, after someone who claimed they worked at GoDaddy called and said they needed him to authorize some changes to the account.

In reality, the caller had just tricked a GoDaddy employee into giving away their credentials, and he could see from the employee’s account that Escrow.com required a specific security procedure to complete a domain transfer.

The general manager of Escrow.com said he suspected the call was a scam, but decided to play along for about an hour — all the while recording the call and coaxing information out of the scammer.

“This guy had access to the notes, and knew the number to call,” to make changes to the account, the CEO of Escrow.com told KrebsOnSecurity. “He was literally reading off the tickets to the notes of the admin panel inside GoDaddy.”

About halfway through this conversation — after being called out by the general manager as an imposter — the hacker admitted that he was not a GoDaddy employee, and that he was in fact part of a group that enjoyed repeated success with social engineering employees at targeted companies over the phone.

Absent from GoDaddy’s SEC statement is another spate of attacks in November 2020, in which unknown intruders redirected email and web traffic for multiple cryptocurrency services that used GoDaddy in some capacity.

It is possible this incident was not mentioned because it was the work of yet another group of intruders. But in response to questions from KrebsOnSecurity at the time, GoDaddy said that incident also stemmed from a “limited” number of GoDaddy employees falling for a sophisticated social engineering scam.

“As threat actors become increasingly sophisticated and aggressive in their attacks, we are constantly educating employees about new tactics that might be used against them and adopting new security measures to prevent future attacks,” GoDaddy said in a written statement back in 2020.

Voice phishing or “vishing” attacks typically target employees who work remotely. The phishers will usually claim that they’re calling from the employer’s IT department, supposedly to help troubleshoot some issue. The goal is to convince the target to enter their credentials at a website set up by the attackers that mimics the organization’s corporate email or VPN portal.

Experts interviewed for an August 2020 story on a steep rise in successful voice phishing attacks said there are generally at least two people involved in each vishing scam: One who is social engineering the target over the phone, and another co-conspirator who takes any credentials entered at the phishing page — including multi-factor authentication codes shared by the victim — and quickly uses them to log in to the company’s website.

The attackers are usually careful to do nothing with the phishing domain until they are ready to initiate a vishing call to a potential victim. And when the attack or call is complete, they disable the website tied to the domain.

This is key because many domain registrars will only respond to external requests to take down a phishing website if the site is live at the time of the abuse complaint. This tactic also can stymie efforts by companies that focus on identifying newly-registered phishing domains before they can be used for fraud.

GoDaddy’s latest SEC filing indicates the company had nearly 7,000 employees as of December 2022. In addition, GoDaddy contracts with another 3,000 people who work full-time for the company via business process outsourcing companies based primarily in India, the Philippines and Colombia.

Many companies now require employees to supply a one-time password — such as one sent via SMS or produced by a mobile authenticator app — in addition to their username and password when logging in to company assets online. But both SMS and app-based codes can be undermined by phishing attacks that simply request this information in addition to the user’s password.

One multifactor option — physical security keys — appears to be immune to these advanced scams. The most commonly used security keys are inexpensive USB-based devices. A security key implements a form of multi-factor authentication known as Universal 2nd Factor (U2F), which allows the user to complete the login process simply by inserting the USB device and pressing a button on the device. The key works without the need for any special software drivers.

The allure of U2F devices for multi-factor authentication is that even if an employee who has enrolled a security key for authentication tries to log in at an impostor site, the company’s systems simply refuse to request the security key if the user isn’t on their employer’s legitimate website, and the login attempt fails. Thus, the second factor cannot be phished, either over the phone or Internet.

In July 2018, Google disclosed that it had not had any of its 85,000+ employees successfully phished on their work-related accounts since early 2017, when it began requiring all employees to use physical security keys in place of one-time codes.

Who’s Behind the Botnet-Based Service BHProxies?

A security firm has discovered that a six-year-old crafty botnet known as Mylobot appears to be powering a residential proxy service called BHProxies, which offers paying customers the ability to route their web traffic anonymously through compromised computers. Here’s a closer look at Mylobot, and a deep dive into who may be responsible for operating the BHProxies service.

First identified in 2017 by the security firm Deep Instinct, Mylobot employs a number of fairly sophisticated methods to remain undetected on infected hosts, such as running exclusively in the computer’s temporary memory, and waiting 14 days before attempting to contact the botnet’s command and control servers.

Last year, researchers at Minerva Labs spotted the botnet being used to blast out sextortion scams. But according to a new report from BitSight, the Mylobot botnet’s main functionality has always been about transforming the infected system into a proxy.

The Mylobot malware includes more than 1,000 hard-coded and encrypted domain names, any one of which can be registered and used as control networks for the infected hosts. BitSight researchers found significant overlap in the Internet addresses used by those domains and a domain called BHproxies[.]com.

BHProxies sells access to “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for their Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web. The service is currently advertising access to more than 150,000 devices globally.

“At this point, we cannot prove that BHProxies is linked to Mylobot, but we have a strong suspicion,” wrote BitSight’s Stanislas Arnoud.

To test their hypothesis, BitSight obtained 50 proxies from BHProxies. The researchers were able to use 48 of those 50 proxies to browse to a website they controlled — allowing them to record the true IP addresses of each proxy device.

“Among these 48 recovered residential proxies IP addresses, 28 (58.3%) of those were already present in our sinkhole systems, associated with the Mylobot malware family,” Arnoud continued. “This number is probably higher, but we don’t have a full visibility of the botnet. This gave us clear evidence that Mylobot infected computers are used by the BHProxies service.”

BitSight said it is currently seeing more than 50,000 unique Mylobot infected systems every day, and that India appears to be the most targeted country, followed by the United States, Indonesia and Iran.

“We believe we are only seeing part of the full botnet, which may lead to more than 150,000 infected computers as advertised by BHProxies’ operators,” Arnoud wrote.

WHO’S BEHIND BHPROXIES?

The website BHProxies[.]com has been advertised for nearly a decade on the forum Black Hat World by the user BHProxies. BHProxies has authored 129 posts on Black Hat World since 2012, and their last post on the forum was in December 2022.

BHProxies initially was fairly active on Black Hat World between May and November 2012, after which it suddenly ceased all activity. The account didn’t resume posting on the forum until April 2014.

According to cyber intelligence firm Intel 471, the user BHProxies also used the handle “hassan_isabad_subar” and marketed various software tools, including “Subar’s free email creator” and “Subar’s free proxy scraper.”

Intel 471’s data shows that hassan_isabad_subar registered on the forum using the email address jesus.fn.christ@gmail.com. In a June 2012 private message exchange with a website developer on Black Hat World, hassan_isabad_subar confided that they were working at the time to develop two websites, including the now-defunct customscrabblejewelry.com.

DomainTools.com reports that customscrabblejewelry.com was registered in 2012 to a Teresa Shotliff in Chesterland, Ohio. A search on jesus.fn.christ@gmail.com at Constella Intelligence, a company that tracks compromised databases, shows this email address is tied to an account at the fundraising platform omaze.com, for a Brian Shotliff from Chesterland, Ohio.

Reached via LinkedIn, Mr. Shotliff said he sold his BHProxies account to another Black Hat World forum user from Egypt back in 2014. Shotliff shared an April 2014 password reset email from Black Hat World, which shows he forwarded the plaintext password to the email address legendboy2050@yahoo.com. He also shared a PayPal receipt and snippets of Facebook Messenger logs showing conversations in March 2014 with legendboy2050@yahoo.com.

Constella Intelligence confirmed that legendboy2050@yahoo.com was indeed another email address tied to the hassan_isabad_subar/BHProxies identity on Black Hat World. Constella also connects legendboy2050 to Facebook and Instagram accounts for one Abdala Tawfik from Cairo. This user’s Facebook page says Tawfik also uses the name Abdalla Khafagy.

Tawfik’s Instagram account says he is a former operations manager at the social media network TikTok, as well as a former director at Crypto.com.

Abdalla Khafagy’s LinkedIn profile says he was “global director of community” at Crypto.com for about a year ending in January 2022. Before that, the resume says he was operations manager of TikTok’s Middle East and North Africa region for approximately seven months ending in April 2020.

Khafagy’s LinkedIn profile says he is currently founder of LewkLabs, a Dubai-based “blockchain-powered, SocialFi content monetization platform” that last year reported funding of $3.26 million from private investors.

The only experience listed for Khafagy prior to the TikTok job is labeled “Marketing” at “Confidential,” from February 2014 to October 2019.

Reached via LinkedIn, Mr. Khafagy told KrebsOnSecurity that he had a Black Hat World account at some point, but that he didn’t recall ever having used an account by the name BHProxies or hassan_isabad_subar. Khafagy said he couldn’t remember the name of the account he had on the forum.

“I had an account that was simply hacked from me shortly after and I never bothered about it because it wasn’t mine in the first place,” he explained.

Khafagy declined to elaborate on the five-year stint in his resume marked “Confidential.” When asked directly whether he had ever been associated with the BHProxies service, Mr. Khafagy said no.

That Confidential job listing is interesting because its start date lines up with the creation of BHproxies[.]com. Archive.org indexed its first copy of BHProxies[.]com on Mar. 5, 2014, but historic DNS records show BHproxies[.]com first came online Feb. 25, 2014.

Shortly after that conversation with Mr. Khafagy, Mr. Shotliff shared a Facebook/Meta message he received that indicated Mr. Khafagy wanted him to support the claim that the BHProxies account had somehow gone missing.

“Hey mate, it’s been a long time. Hope you are doing well. Someone from Krebs on Security reached out to me about the account I got from you on BHW,” Khafagy’s Meta account wrote. “Didn’t we try to retrieve this account? I remember mentioning to you that it got stolen and I was never able to retrieve it.”

Mr. Shotliff said Khafagy’s sudden message this week was the first time he’d heard that claim.

“He bought the account,” Shotliff said. “He might have lost the account or had it stolen, but it’s not something I remember.”

If you liked this story, you may also enjoy these other investigations into botnet-based proxy services:

A Deep Dive Into the Residential Proxy Service ‘911’
911 Proxy Service Implodes After Disclosing Breach
Meet the Administrators of the RSOCKS Proxy Botnet
The Link Between AWM Proxy & the Glupteba Botnet
15-Year-Old Malware Proxy Network VIP72 Goes Dark
Who’s Behind the TDSS Botnet?

Experian Glitch Exposing Credit Files Lasted 47 Days

On Dec. 23, 2022, KrebsOnSecurity alerted big-three consumer credit reporting bureau Experian that identity thieves had worked out how to bypass its security and access any consumer’s full credit report — armed with nothing more than a person’s name, address, date of birth, and Social Security number. Experian fixed the glitch, but remained silent about the incident for a month. This week, however, Experian acknowledged that the security failure persisted for nearly seven weeks, between Nov. 9, 2022 and Dec. 26, 2022.

The tip about the Experian weakness came from Jenya Kushnir, a security researcher living in Ukraine who said he discovered the method being used by identity thieves after spending time on Telegram chat channels dedicated to cybercrime.

Normally, Experian’s website will ask a series of multiple-choice questions about one’s financial history, as a way of validating the identity of the person requesting the credit report. But Kushnir said the crooks learned they could bypass those questions and trick Experian into giving them access to anyone’s credit report, just by editing the address displayed in the browser URL bar at a specific point in Experian’s identity verification process.

When I tested Kushnir’s instructions on my own identity at Experian, I found I was able to see my report even though Experian’s website told me it didn’t have enough information to validate my identity. A security researcher friend who tested it at Experian found she also could bypass Experian’s four or five multiple-choice security questions and go straight to her full credit report at Experian.

Experian acknowledged receipt of my Dec. 23 report four days later on Dec. 27, a day after Kushnir’s method stopped working on Experian’s website (the exploit worked as long as you came to Experian’s website via annualcreditreport.com — the site mandated to provide a free copy of your credit report from each of the major bureaus once a year).

Experian never did respond to official requests for comment on that story. But earlier this week, I received an otherwise unhelpful letter via snail mail from Experian (see image above), which stated that the weakness we reported persisted between Nov. 9, 2022 and Dec. 26, 2022.

“During this time period, we experienced an isolated technical issue where a security feature may not have functioned,” Experian explained.

It’s not entirely clear whether Experian sent me this paper notice because they legally had to, or if they felt I deserved a response in writing and thought maybe they’d kill two birds with one stone. But it’s pretty crazy that it took them a full month to notify me about the potential impact of a security failure that I notified them about.

It’s also a little nuts that Experian didn’t simply include a copy of my current credit report along with this letter, which is confusingly worded and reads like they suspect someone other than me may have been granted access to my credit report without any kind of screening or authorization.

After all, if I hadn’t authorized the request for my credit file that apparently prompted this letter (I had), that would mean the thieves already had my report. Shouldn’t I be granted the same visibility into my own credit file as them?

Instead, their woefully inadequate letter once again puts the onus on me to wait endlessly on hold for an Experian representative over the phone, or sign up for a free year’s worth of Experian monitoring my credit report.

As it stands, using Kushnir’s exploit was the only time I’ve ever been able to get Experian’s website to cough up a copy of my credit report. To make matters worse, a majority of the information in that credit report is not mine. So I’ve got that to look forward to.

If there is a silver lining here, I suppose that if I were Experian, I probably wouldn’t want to show Brian Krebs his credit file either. Because it’s clear this company has no idea who I really am. And in a weird, kind of sad way I guess, that makes me happy.

For thoughts on what you can do to minimize your victimization by and overall worth to the credit bureaus, see this section of the most recent Experian story.

Identity Thieves Bypassed Experian Security to View Credit Reports

Identity thieves have been exploiting a glaring security weakness in the website of Experian, one of the big three consumer credit reporting bureaus. Normally, Experian requires that those seeking a copy of their credit report successfully answer several multiple choice questions about their financial history. But until the end of 2022, Experian’s website allowed anyone to bypass these questions and go straight to the consumer’s report. All that was needed was the person’s name, address, birthday and Social Security number.

In December, KrebsOnSecurity heard from Jenya Kushnir, a security researcher living in Ukraine who said he discovered the method being used by identity thieves after spending time on Telegram chat channels dedicated to the cashing out of compromised identities.

“I want to try and help to put a stop to it and make it more difficult for [ID thieves] to access, since [Experian is] not doing shit and regular people struggle,” Kushnir wrote in an email to KrebsOnSecurity explaining his motivations for reaching out. “If somehow I can make small change and help to improve this, inside myself I can feel that I did something that actually matters and helped others.”

Kushnir said the crooks learned they could trick Experian into giving them access to anyone’s credit report, just by editing the address displayed in the browser URL bar at a specific point in Experian’s identity verification process.

Following Kushnir’s instructions, I sought a copy of my credit report from Experian via annualcreditreport.com — a website that is required to provide all Americans with a free copy of their credit report from each of the three major reporting bureaus, once per year.

Annualcreditreport.com begins by asking for your name, address, SSN and birthday. After I supplied that and told Annualcreditreport.com I wanted my report from Experian, I was taken to Experian.com to complete the identity verification process.

Normally at this point, Experian’s website would present four or five multiple-guess questions, such as “Which of the following addresses have you lived at?”

Kushnir told me that when the questions page loads, you simply change the last part of the URL from “/acr/oow/” to “/acr/report,” and the site would display the consumer’s full credit report.

But when I tried to get my report from Experian via annualcreditreport.com, Experian’s website said it didn’t have enough information to validate my identity. It wouldn’t even show me the four multiple-guess questions. Experian said I had three options for a free credit report at this point: Mail a request along with identity documents, call a phone number for Experian, or upload proof of identity via the website.

But that didn’t stop Experian from showing me my full credit report after I changed the Experian URL as Kushnir had instructed — modifying the error page’s trailing URL from “/acr/OcwError” to simply “/acr/report”.

Experian’s website then immediately displayed my entire credit file.

Even though Experian said it couldn’t tell that I was actually me, it still coughed up my report. And thank goodness it did. The report contains so many errors that it’s probably going to take a good deal of effort on my part to straighten out.

Now I know why Experian has NEVER let me view my own file via their website. For example, there were four phone numbers on my Experian credit file: Only one of them was mine, and that one hasn’t been mine for ages.

I was so dumbfounded by Experian’s incompetence that I asked a close friend and trusted security source to try the method on her identity file at Experian. Sure enough, when she got to the part where Experian asked questions, changing the last part of the URL in her address bar to “/report” bypassed the questions and immediately displayed her full credit report. Her report also was replete with errors.

KrebsOnSecurity shared Kushnir’s findings with Experian on Dec. 23, 2022. On Dec. 27, 2022, Experian’s PR team acknowledged receipt of my Dec. 23 notification, but the company has so far ignored multiple requests for comment or clarification.

By the time Experian confirmed receipt of my report, the “exploit” Kushnir said he learned from the identity thieves on Telegram had been patched and no longer worked. But it remains unclear how long Experian’s website was making it so easy to access anyone’s credit report.

In response to information shared by KrebsOnSecurity, Senator Ron Wyden (D-Ore.) said he was disappointed — but not at all surprised — to hear about yet another cybersecurity lapse at Experian.

“The credit bureaus are poorly regulated, act as if they are above the law and have thumbed their noses at Congressional oversight,” Wyden said in a written statement. “Just last year, Experian ignored repeated briefing requests from my office after you revealed another cybersecurity lapse the company.”

Sen. Wyden’s quote above references a story published here in July 2022, which broke the news that identity thieves were hijacking consumer accounts at Experian.com just by signing up as them at Experian once more, supplying the target’s static, personal information (name, DoB/SSN, address) but a different email address.

From interviews with multiple victims who contacted KrebsOnSecurity after that story, it emerged that Experian’s own customer support representatives were actually telling consumers who got locked out of their Experian accounts to recreate their accounts using their personal information and a new email address. This was Experian’s advice even for people who’d just explained that this method was what identity thieves had used to lock them in out in the first place.

Clearly, Experian found it simpler to respond this way, rather than acknowledging the problem and addressing the root causes (lazy authentication and abhorrent account recovery practices). It’s also worth mentioning that reports of hijacked Experian.com accounts persisted into late 2022. That screw-up has since prompted a class action lawsuit against Experian.

Sen. Wyden said the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) need to do much more to protect Americans from screw-ups by the credit bureaus.

“If they don’t believe they have the authority to do so, they should endorse legislation like my Mind Your Own Business Act, which gives the FTC power to set tough mandatory cybersecurity standards for companies like Experian,” Wyden said.

Sadly, none of this is terribly shocking behavior for Experian, which has shown itself a completely negligent custodian of obscene amounts of highly sensitive consumer information.

In April 2021, KrebsOnSecurity revealed how identity thieves were exploiting lax authentication on Experian’s PIN retrieval page to unfreeze consumer credit files. In those cases, Experian failed to send any notice via email when a freeze PIN was retrieved, nor did it require the PIN to be sent to an email address already associated with the consumer’s account.

A few days after that April 2021 story, KrebsOnSecurity broke the news that an Experian API was exposing the credit scores of most Americans.

It’s bad enough that we can’t really opt out of companies like Experian making $2.6 billion each quarter collecting and selling gobs of our personal and financial information. But there has to be some meaningful accountability when these monopolistic companies engage in negligent and reckless behavior with the very same consumer data that feeds their quarterly profits. Or when security and privacy shortcuts are found to be intentional, like for cost-saving reasons.

And as we saw with Equifax’s consolidated class-action settlement in response to letting state-sponsored hackers from China steal data on nearly 150 million Americans back in 2017, class-actions and more laughable “free credit monitoring” services from the very same companies that created the problem aren’t going to cut it.

WHAT CAN YOU DO?

It is easy to adopt a defeatist attitude with the credit bureaus, who often foul things up royally even for consumers who are quite diligent about watching their consumer credit files and disputing any inaccuracies.

But there are some concrete steps that everyone can take which will dramatically lower the risk that identity thieves will ruin your financial future. And happily, most of these steps have the side benefit of costing the credit bureaus money, or at least causing the data they collect about you to become less valuable over time.

The first step is awareness. Find out what these companies are saying about you behind your back. Keep in mind that — fair or not — your credit score as collectively determined by these bureaus can affect whether you get that loan, apartment, or job. In that context, even small, unintentional errors that are unrelated to identity theft can have outsized consequences for consumers down the road.

Each bureau is required to provide a free copy of your credit report every year. The easiest way to get yours is through annualcreditreport.com.

Some consumers report that this site never works for them, and that each bureau will insist they don’t have enough information to provide a report. I am definitely in this camp. Thankfully, a financial institution that I already have a relationship with offers the ability to view your credit file through them. Your mileage on this front may vary, and you may end up having to send copies of your identity documents through the mail or website.

When you get your report, look for anything that isn’t yours, and then document and file a dispute with the corresponding credit bureau. And after you’ve reviewed your report, set a calendar reminder to recur every four months, reminding you it’s time to get another free copy of your credit file.

If you haven’t already done so, consider making 2023 the year that you freeze your credit files at the three major reporting bureaus, including Experian, Equifax and TransUnion. It is now free to people in all 50 U.S. states to place a security freeze on their credit files. It is also free to do this for your partner and/or your dependents.

Freezing your credit means no one who doesn’t already have a financial relationship with you can view your credit file, making it unlikely that potential creditors will grant new lines of credit in your name to identity thieves. Freezing your credit file also means Experian and its brethren can no longer sell peeks at your credit history to others.

Anytime you wish to apply for new credit or a new job, or open an account at a utility or communications provider, you can quickly thaw a freeze on your credit file, and set it to freeze automatically again after a specified length of time.

Please don’t confuse a credit freeze (a.k.a. “security freeze”) with the alternative that the bureaus will likely steer you towards when you ask for a freeze: “Credit lock” services.

The bureaus pitch these credit lock services as a way for consumers to easily toggle their credit file availability with push of a button on a mobile app, but they do little to prevent the bureaus from continuing to sell your information to others.

My advice: Ignore the lock services, and just freeze your credit files already.

One final note. Frequent readers here will have noticed that I’ve criticized these so-called “knowledge-based authentication” or KBA questions that Experian’s website failed to ask as part of its consumer verification process.

KrebsOnSecurity has long assailed KBA as weak authentication because the questions and answers are drawn largely from consumer records that are public and easily accessible to organized identity theft groups.

That said, given that these KBA questions appear to be the ONLY thing standing between me and my Experian credit report, it seems like maybe they should at least take care to ensure that those questions actually get asked.

FBI’s Vetted Info Sharing Network ‘InfraGard’ Hacked

InfraGard, a program run by the U.S. Federal Bureau of Investigation (FBI) to build cyber and physical threat information sharing partnerships with the private sector, this week saw its database of contact information on more than 80,000 members go up for sale on an English-language cybercrime forum. Meanwhile, the hackers responsible are communicating directly with members through the InfraGard portal online — using a new account under the assumed identity of a financial industry CEO that was vetted by the FBI itself.

On Dec. 10, 2022, the relatively new cybercrime forum Breached featured a bombshell new sales thread: The user database for InfraGard, including names and contact information for tens of thousands of InfraGard members.

The FBI’s InfraGard program is supposed to be a vetted Who’s Who of key people in private sector roles involving both cyber and physical security at companies that manage most of the nation’s critical infrastructures — including drinking water and power utilities, communications and financial services firms, transportation and manufacturing companies, healthcare providers, and nuclear energy firms.

“InfraGard connects critical infrastructure owners, operators, and stakeholders with the FBI to provide education, networking, and information-sharing on security threats and risks,” the FBI’s InfraGard fact sheet reads.

In response to information shared by KrebsOnSecurity, the FBI said it is aware of a potential false account associated with the InfraGard Portal and that it is actively looking into the matter.

“This is an ongoing situation, and we are not able to provide any additional information at this time,” the FBI said in a written statement.

KrebsOnSecurity contacted the seller of the InfraGard database, a Breached forum member who uses the handle “USDoD” and whose avatar is the seal of the U.S. Department of Defense.

USDoD said they gained access to the FBI’s InfraGard system by applying for a new account using the name, Social Security Number, date of birth  and other personal details of a chief executive officer at a company that was highly likely to be granted InfraGard membership.

The CEO in question — currently the head of a major U.S. financial corporation that has a direct impact on the creditworthiness of most Americans — told KrebsOnSecurity they were never contacted by the FBI seeking to vet an InfraGard application.

USDoD told KrebsOnSecurity their phony application was submitted in November in the CEO’s name, and that the application included a contact email address that they controlled — but also the CEO’s real mobile phone number.

“When you register they said that to be approved can take at least three months,” USDoD said. “I wasn’t expected to be approve[d].”

But USDoD said that in early December, their email address in the name of the CEO received a reply saying the application had been approved (see redacted screenshot to the right). While the FBI’s InfraGard system requires multi-factor authentication by default, users can choose between receiving a one-time code via SMS or email.

“If it was only the phone I will be in [a] bad situation,” USDoD said. “Because I used the person[‘s] phone that I’m impersonating.”

USDoD said the InfraGard user data was made easily available via an Application Programming Interface (API) that is built into several key components of the website that help InfraGard members connect and communicate with each other.

USDoD said after their InfraGard membership was approved, they asked a friend to code a script in Python to query that API and retrieve all available InfraGard user data.

“InfraGard is a social media intelligence hub for high profile persons,” USDoD said. “They even got [a] forum to discuss things.”

To prove they still had access to InfraGard as of publication time Tuesday evening, USDoD sent a direct note through InfraGard’s messaging system to an InfraGard member whose personal details were initially published as a teaser on the database sales thread.

That InfraGard member, who is head of security at a major U.S. technology firm, confirmed receipt of USDoD’s message but asked to remain anonymous for this story.

USDoD acknowledged that their $50,000 asking price for the InfraGard database may be a tad high, given that it is a fairly basic list of people who are already very security-conscious. Also, only about half of the user accounts contain an email address, and most of the other database fields — like Social Security Number and Date of Birth — are completely empty.

“I don’t think someone will pay that price, but I have to [price it] a bit higher to [negotiate] the price that I want,” they explained.

While the data exposed by the infiltration at InfraGard may be minimal, the user data might not have been the true end game for the intruders.

USDoD said they were hoping the imposter account would last long enough for them to finish sending direct messages as the CEO to other executives using the InfraGuard messaging portal. USDoD shared the following redacted screenshot from what they claimed was one such message, although they provided no additional context about it.

USDoD said in their sales thread that the guarantor for the transaction would be Pompompurin, the administrator of the cybercrime forum Breached. By purchasing the database through the forum administrator’s escrow service, would-be buyers can theoretically avoid getting ripped off and ensure the transaction will be consummated to the satisfaction of both parties before money exchanges hands.

Pompompurin has been a thorn in the side of the FBI for years. Their Breached forum is widely considered to be the second incarnation of RaidForums, a remarkably similar English-language cybercrime forum shuttered by the U.S. Department of Justice in April. Prior to its infiltration by the FBI, RaidForums sold access to more than 10 billion consumer records stolen in some of the world’s largest data breaches.

In November 2021, KrebsOnSecurity detailed how Pompompurin abused a vulnerability in an FBI online portal designed to share information with state and local law enforcement authorities, and how that access was used to blast out thousands of hoax email messages — all sent from an FBI email and Internet address.

Update, 10:58 p.m. ET: Updated the story after hearing from the financial company CEO whose identity was used to fool the FBI into approving an InfraGard membership. That CEO said they were never contacted by the FBI.

Update, 11:15 p.m. ET: The FBI just confirmed that it is aware of a potential false account associated with the InfraGard portal. The story now includes their full statement.

This is a developing story. Updates will be noted here with timestamps. 

New Ransom Payment Schemes Target Executives, Telemedicine

Ransomware groups are constantly devising new methods for infecting victims and convincing them to pay up, but a couple of strategies tested recently seem especially devious. The first centers on targeting healthcare organizations that offer consultations over the Internet and sending them booby-trapped medical records for the “patient.” The other involves carefully editing email inboxes of public company executives to make it appear that some were involved in insider trading.

Alex Holden is founder of Hold Security, a Milwaukee-based cybersecurity firm. Holden’s team gained visibility into discussions among members of two different ransom groups: CLOP (a.k.a. “Cl0p” a.k.a. “TA505“), and a newer ransom group known as Venus.

Last month, the U.S. Department of Health and Human Services (HHS) warned that Venus ransomware attacks were targeting a number of U.S. healthcare organizations. First spotted in mid-August 2022, Venus is known for hacking into victims’ publicly-exposed Remote Desktop services to encrypt Windows devices.

Holden said the internal discussions among the Venus group members indicate this gang has no problem gaining access to victim organizations.

“The Venus group has problems getting paid,” Holden said. “They are targeting a lot of U.S. companies, but nobody wants to pay them.”

Which might explain why their latest scheme centers on trying to frame executives at public companies for insider trading charges. Venus indicated it recently had success with a method that involves carefully editing one or more email inbox files at a victim firm — to insert messages discussing plans to trade large volumes of the company’s stock based on non-public information.

“We imitate correspondence of the [CEO] with a certain insider who shares financial reports of his companies through which your victim allegedly trades in the stock market, which naturally is a criminal offense and — according to US federal laws [includes the possibility of up to] 20 years in prison,” one Venus member wrote to an underling.

“You need to create this file and inject into the machine(s) like this so that metadata would say that they were created on his computer,” they continued. “One of my clients did it, I don’t know how. In addition to pst, you need to decompose several files into different places, so that metadata says the files are native from a certain date and time rather than created yesterday on an unknown machine.”

Holden said it’s not easy to plant emails into an inbox, but it can be done with Microsoft Outlook .pst files, which the attackers may also have access to if they’d already compromised a victim network.

“It’s not going to be forensically solid, but that’s not what they care about,” he said. “It still has the potential to be a huge scandal — at least for a while — when a victim is being threatened with the publication or release of these records.”

Holden said the CLOP ransomware gang has a different problem of late: Not enough victims. The intercepted CLOP communication seen by KrebsOnSecurity shows the group bragged about twice having success infiltrating new victims in the healthcare industry by sending them infected files disguised as ultrasound images or other medical documents for a patient seeking a remote consultation.

The CLOP members said one tried-and-true method of infecting healthcare providers involved gathering healthcare insurance and payment data to use in submitting requests for a remote consultation on a patient who has cirrhosis of the liver.

“Basically, they’re counting on doctors or nurses reviewing the patient’s chart and scans just before the appointment,” Holden said. “They initially discussed going in with cardiovascular issues, but decided cirrhosis or fibrosis of the liver would be more likely to be diagnosable remotely from existing test results and scans.”

While CLOP as a money making collective is a fairly young organization, security experts say CLOP members hail from a group of Threat Actors (TA) known as “TA505,” which MITRE’s ATT&CK database says is a financially motivated cybercrime group that has been active since at least 2014. “This group is known for frequently changing malware and driving global trends in criminal malware distribution,” MITRE assessed.

In April, 2021, KrebsOnSecurity detailed how CLOP helped pioneer another innovation aimed at pushing more victims into paying an extortion demand: Emailing the ransomware victim’s customers and partners directly and warning that their data would be leaked to the dark web unless they can convince the victim firm to pay up.

Security firm Tripwire points out that the HHS advisory on Venus says multiple threat actor groups are likely distributing the Venus ransomware. Tripwire’s tips for all organizations on avoiding ransomware attacks include:

• Making secure offsite backups.
• Running up-to-date security solutions and ensuring that your computers are protected with the latest security patches against vulnerabilities.
• Using hard-to-crack unique passwords to protect sensitive data and accounts, as well as enabling multi-factor authentication.
• Encrypting sensitive data wherever possible.
• Continuously educating and informing staff about the risks and methods used by cybercriminals to launch attacks and steal data.

While the above tips are important and useful, one critical area of ransomware preparedness overlooked by too many organizations is the need to develop — and then periodically rehearse — a plan for how everyone in the organization should respond in the event of a ransomware or data ransom incident. Drilling this breach response plan is key because it helps expose weaknesses in those plans that could be exploited by the intruders.

As noted in last year’s story Don’t Wanna Pay Ransom Gangs? Test Your Backups, experts say the biggest reason ransomware targets and/or their insurance providers still pay when they already have reliable backups of their systems and data is that nobody at the victim organization bothered to test in advance how long this data restoration process might take.

“Suddenly the victim notices they have a couple of petabytes of data to restore over the Internet, and they realize that even with their fast connections it’s going to take three months to download all these backup files,” said Fabian Wosar, chief technology officer at Emsisoft. “A lot of IT teams never actually make even a back-of-the-napkin calculation of how long it would take them to restore from a data rate perspective.”

Judge Orders U.S. Lawyer in Russian Botnet Case to Pay Google

In December 2021, Google filed a civil lawsuit against two Russian men thought to be responsible for operating Glupteba, one of the Internet’s largest and oldest botnets. The defendants, who initially pursued a strategy of counter suing Google for interfering in their sprawling cybercrime business, later brazenly offered to dismantle the botnet in exchange for payment from Google. The judge in the case was not amused, found for the plaintiff, and ordered the defendants and their U.S. attorney to pay Google’s legal fees.

Glupteba is a rootkit that steals passwords and other access credentials, disables security software, and tries to compromise other devices on the victim network — such as Internet routers and media storage servers — for use in relaying spam or other malicious traffic.

Collectively, the tens of thousands of systems infected with Glupteba on any given day feed into a number of major cybercriminal businesses: The botnet’s proprietors sell the credential data they steal, use the botnet to place disruptive ads on the infected computers, and mine cryptocurrencies. Glupteba also rents out infected systems as “proxies,” directing third-party traffic through the infected devices to disguise the origin of the traffic.

In June 2022, KrebsOnSecurity showed how the malware proxy services RSOCKS and AWMProxy were entirely dependent on the Glupteba botnet for fresh proxies, and that the founder of AWMProxy was Dmitry Starovikov — one of the Russian men named in Google’s lawsuit.

Google sued Starovikov and 15 other “John Doe” defendants, alleging violations of the Racketeer Influenced and Corrupt Organizations Act (RICO), the Computer Fraud and Abuse Act, trademark and unfair competition law, and unjust enrichment.

In June, Google and the named defendants agreed that the case would proceed as a nonjury action because Google had withdrawn its claim for damages — seeking only injunctive relief to halt the operations of the botnet.

The defendants, who worked for a Russian firm called “Valtron” that was also named in the lawsuit, told Google that they were interested in settling. The defendants said they could potentially help Google by taking the botnet offline.

But the court expressed frustration that the defendants were unwilling to consent to a permanent injunction, and at the same time were unable to articulate why an injunction forbidding them from engaging in unlawful activities would pose a problem.

“The Defendants insisted that they were not engaged in criminal activity, and that any alleged activity in which they were engaged was legitimate,” U.S. District Court Judge Denise Cote wrote. “Nevertheless, the Defendants resisted entry of a permanent injunction, asserting that Google’s use of the preliminary injunction had disrupted their normal business operations.”

While the defendants represented that they had the ability to dismantle the Glupteba botnet, when it came time for discovery — the stage in a lawsuit where both parties can compel the production of documents and other information pertinent to their case — the attorney for the defendants told the court his clients had been fired by Valtron in late 2021, and thus no longer had access to their work laptops or the botnet.

The lawyer for the defendants — New York-based cybercrime defense attorney Igor Litvak — told the court he first learned about his clients’ termination from Valtron on May 20, a fact Judge Cote said she found “troubling” given statements he made to the court after that date representing that his clients still had access to the botnet.

The court ultimately suspended the discovery process against Google, saying there was reason to believe the defendants sought discovery only “to learn whether they could circumvent the steps Google has taken to block the malware.”

On September 6, Litvak emailed Google that his clients were willing to discuss settlement.

“The parties held a call on September 8, at which Litvak explained that the Defendants would be willing to provide Google with the private keys for Bitcoin addresses associated with the Glupteba botnet, and that they would promise not to engage in their alleged criminal activity in the future (without any admission of wrongdoing),” the judge wrote.

“In exchange, the Defendants would receive Google’s agreement not to report them to law enforcement, and a payment of $1 million per defendant, plus $110,000 in attorney’s fees,” Judge Cote continued. “The Defendants stated that, although they do not currently have access to the private keys, Valtron would be willing to provide them with the private keys if the case were settled. The Defendants also stated that they believe these keys would help Google shut down the Glupteba botnet.”

Google rejected the defendants’ offer as extortionate, and reported it to law enforcement. Judge Cote also found Litvak was complicit in the defendants’ efforts to mislead the court, and ordered him to join his clients in paying Google’s legal fees.

“It is now clear that the Defendants appeared in this Court not to proceed in good faith to defend against Google’s claims but with the intent to abuse the court system and discovery rules to reap a profit from Google,” Judge Cote wrote.

Litvak has filed a motion to reconsider (PDF), asking the court to vacate the sanctions against him. He said his goal is to get the case back into court.

“The judge was completely wrong to issue sanctions,” Litvak said in an interview with KrebsOnSecurity. “From the beginning of the case, she acted as if she needed to protect Google from something. If the court does not decide to vacate the sanctions, we will have to go to the Second Circuit (Court of Appeals) and get justice there.”

In a statement on the court’s decision, Google said it will have significant ramifications for online crime, and that since its technical and legal attacks on the botnet last year, Google has observed a 78 percent reduction in the number of hosts infected by Glupteba.

“While Glupteba operators have resumed activity on some non-Google platforms and IoT devices, shining a legal spotlight on the group makes it less appealing for other criminal operations to work with them,” reads a blog post from Google’s General Counsel Halimah DeLaine Prado and vice president of engineering Royal Hansen. “And the steps [Google] took last year to disrupt their operations have already had significant impact.”

Disneyland Malware Team: It’s a Puny World After All

A financial cybercrime group calling itself the Disneyland Team has been making liberal use of visually confusing phishing domains that spoof popular bank brands using Punycode, an Internet standard that allows web browsers to render domain names with non-Latin alphabets like Cyrillic.

The Disneyland Team uses common misspellings for top bank brands in its domains. For example, one domain the gang has used since March 2022 is ushank[.]com — which was created to phish U.S. Bank customers.

But this group also usually makes use of Punycode to make their phony bank domains look more legit. The U.S. financial services firm Ameriprise uses the domain ameriprise.com; the Disneyland Team’s domain for Ameriprise customers is https://www.xn--meripris-mx0doj[.]com [brackets added to defang the domain], which displays in the browser URL bar as ạmeriprisẹ[.]com.

Look carefully, and you’ll notice small dots beneath the “a” and the second “e”. You could be forgiven if you mistook one or both of those dots for a spec of dust on your computer screen or mobile device.

This candid view inside the Disneyland Team comes from Alex Holden, founder of the Milwaukee-based cybersecurity consulting firm Hold Security. Holden’s analysts gained access to a Web-based control panel the crime group has been using to keep track of victim credentials (see screenshot above). The panel reveals the gang has been operating dozens of Punycode-based phishing domains for the better part of 2022.

Have a look at the Punycode in this Disneyland Team phishing domain: https://login2.xn--mirtesnbd-276drj[.]com, which shows up in the browser URL bar as login2.ẹmirạtesnbd[.]com, a domain targeting users of Emirates NBD Bank in Dubai.

Here’s another domain registered this year by the Disneyland Team: https://xn--clientchwb-zxd5678f[.]com, which spoofs the login page of financial advisor Charles Schwab with the landing page of cliẹntșchwab[.]com. Again, notice the dots under the letters “e” and “s”.  Another Punycode domain of theirs sends would-be victims to cliẹrtschwạb[.]com, which combines a brand misspelling with Punycode.

We see the same dynamic with the Disneyland Team Punycode domain https://singlepoint.xn--bamk-pxb5435b[.]com, which translates to singlepoint.ụșbamk[.]com — again phishing U.S. Bank customers.

What’s going on here? Holden says the Disneyland Team is Russian-speaking — if not also based in Russia —  but it is not a phishing gang per se. Rather, this group uses the phony bank domains in conjunction with malicious software that is already secretly installed on a victim’s computer.

Holden said the Disneyland Team domains were made to help the group steal money from victims infected with a powerful strain of Microsoft Windows-based banking malware known as Gozi 2.0/Ursnif. Gozi specializes in collecting credentials, and is mainly used for attacks on client-side online banking to facilitate fraudulent bank transfers. Gozi also allows the attackers to connect to a bank’s website using the victim’s computer.

In years past, crooks like these would use custom-made “web injects” to manipulate what Gozi victims see in their Web browser when they visit their bank’s site. These web injects allowed malware to rewrite the bank’s HTML code on the fly, and copy and/or intercept any data users would enter into a web-based form, such as a username and password.

Most Web browser makers, however, have spent years adding security protections to block such nefarious activity. As a result, the Disneyland Team simply tries to make their domains look as much like the real thing as possible, and then funnel victims toward interacting with those imposter sites.

“The reason that it is infeasible for them to use in-browser injects include browser and OS protection measures, and difficulties manipulating dynamic pages for banks that require multi-factor authentication,” Holden said.

In reality, the fake bank website overlaid by the Disneyland Team’s malware relays the victim’s browser activity through to the real bank website, while allowing the attackers to forward any secondary login requests from the bank, such as secret questions or multi-factor authentication challenges.

The Disneyland Team included instructions for its users, noting that when the victim enters their login credentials, he sees a 10-second spinning wheel, and then the message, “Awaiting back office approval for your request. Please don’t close this window.”

The “SKIP” button in the screenshot above sends the user to the real bank login page, “in case the account is not interesting to us,” the manual explains. “Also, this redirect works if none of our operators are working at the time.”

The “TAKE” button in the Disneyland Team control panel allows users or affiliates to claim ownership over a specific infected machine or bot, which then excludes other users from interacting with that victim.

In the event that it somehow takes a long time to get the victim (bot) connected to the Disneyland Team control panel, or if it is necessary to delay a transaction, users can push a button that prompts the following message to appear on the victim’s screen:

“Your case ID number is 875472. An online banking support representative will get in touch shortly. Please provide your case ID number, and DO NOT close this page.”

The Disneyland user manual explains that the panel can be used to force the victim to log in again if they transmit invalid credentials. It also has other options for stalling victims whilst their accounts are drained. Another fake prompt the panel can produce shows the victim a message saying, “We are currently working on updating our security system. You should be able to log in once the countdown timer expires.”

The user manual says this option blocks the user from accessing their account for two hours. “It is possible to block for an hour with this button, in this case they get less frustrated, within the hours ddos will kill their network.”

Cybercrime groups will sometimes launch distributed denial-of-service (DDoS) attacks on the servers of the companies they’re trying to rob — which is usually intended to distract victims from their fleecing, although Holden said it’s unclear if the Disneyland Team employs this tactic as well.

For many years, KrebsOnSecurity tracked the day-to-day activities of a similar malware crew that used web injects and bots to steal tens of millions of dollars from small- to mid-sized businesses across the United States.

At the end of each story, I would close with a recommendation that anyone concerned about malware snarfing their banking information should strongly consider doing their online banking from a dedicated, security-hardened system which is only used for that purpose. Of course, the dedicated system approach works only if you always use that dedicated system for managing your account online.

Those stories also observed that since the vast majority of the malicious software used in cyberheists is designed to run only on Microsoft Windows computers, it made sense to pick a non-Windows computer for that dedicated banking system, such as a Mac or even a version of Linux. I still stand by this advice.

In case anyone is interested, here (PDF) is a list of all phishing domains currently and previously used by the Disneyland Team.

Battle with Bots Prompts Mass Purge of Amazon, Apple Employee Accounts on LinkedIn

On October 10, 2022, there were 576,562 LinkedIn accounts that listed their current employer as Apple Inc. The next day, half of those profiles no longer existed. A similarly dramatic drop in the number of LinkedIn profiles claiming employment at Amazon comes as LinkedIn is struggling to combat a significant uptick in the creation of fake employee accounts that pair AI-generated profile photos with text lifted from legitimate users.

Jay Pinho is a developer who is working on a product that tracks company data, including hiring. Pinho has been using LinkedIn to monitor daily employee headcounts at several dozen large organizations, and last week he noticed that two of them had far fewer people claiming to work for them than they did just 24 hours previously.

Pinho’s screenshot below shows the daily count of employees as displayed on Amazon’s LinkedIn homepage. Pinho said his scraper shows that the number of LinkedIn profiles claiming current roles at Amazon fell from roughly 1.25 million to 838,601 in just one day, a 33 percent drop:

As stated above, the number of LinkedIn profiles that claimed to work at Apple fell by approximately 50 percent on Oct. 10, according to Pinho’s analysis:

Neither Amazon or Apple responded to requests for comment. LinkedIn declined to answer questions about the account purges, saying only that the company is constantly working to keep the platform free of fake accounts. In June, LinkedIn acknowledged it was seeing a rise in fraudulent activity happening on the platform.

KrebsOnSecurity hired Menlo Park, Calif.-based SignalHire to check Pinho’s numbers. SignalHire keeps track of active and former profiles on LinkedIn, and during the Oct 9-11 timeframe SignalHire said it saw somewhat smaller but still unprecedented drops in active profiles tied to Amazon and Apple.

“The drop in the percentage of 7-10 percent [of all profiles], as it happened [during] this time, is not something that happened before,” SignalHire’s Anastacia Brown told KrebsOnSecurity.

Brown said the normal daily variation in profile numbers for these companies is plus or minus one percent.

“That’s definitely the first huge drop that happened throughout the time we’ve collected the profiles,” she said.

In late September 2022, KrebsOnSecurity warned about the proliferation of fake LinkedIn profiles for Chief Information Security Officer (CISO) roles at some of the world’s largest corporations. A follow-up story on Oct. 5 showed how the phony profile problem has affected virtually all executive roles at corporations, and how these fake profiles are creating an identity crisis for the businesses networking site and the companies that rely on it to hire and screen prospective employees.

A day after that second story ran, KrebsOnSecurity heard from a recruiter who noticed the number of LinkedIn profiles that claimed virtually any role in network security had dropped seven percent overnight. LinkedIn declined to comment about that earlier account purge, saying only that, “We’re constantly working at taking down fake accounts.”

It’s unclear whether LinkedIn is responsible for this latest account purge, or if individually affected companies are starting to take action on their own. The timing, however, argues for the former, as the account purges for Apple and Amazon employees tracked by Pinho appeared to happen within the same 24 hour period.

It’s also unclear who or what is behind the recent proliferation of fake executive profiles on LinkedIn. Cybersecurity firm Mandiant (recently acquired by Google) told Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.

On this point, Pinho said he noticed an account purge in early September that targeted fake profiles tied to jobs at cryptocurrency exchange Binance. Up until Sept. 3, there were 7,846 profiles claiming current executive roles at Binance. The next day, that number stood at 6,102, a 23 percent drop (by some accounts that 6,102 head count is still wildly inflated).

Fake profiles also may be tied to so-called “pig butchering” scams, wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.

In addition, identity thieves have been known to masquerade on LinkedIn as job recruiters, collecting personal and financial information from people who fall for employment scams.

Nicholas Weaver, a researcher for the International Computer Science Institute at University of California, Berkeley, suggested another explanation for the recent glut of phony LinkedIn profiles: Someone may be setting up a mass network of accounts in order to more fully scrape profile information from the entire platform.

“Even with just a standard LinkedIn account, there’s a pretty good amount of profile information just in the default two-hop networks,” Weaver said. “We don’t know the purpose of these bots, but we know creating bots isn’t free and creating hundreds of thousands of bots would require a lot of resources.”

In response to last week’s story about the explosion of phony accounts on LinkedIn, the company said it was exploring new ways to protect members, such as expanding email domain verification. Under such a scheme, LinkedIn users would be able to publicly attest that their profile is accurate by verifying that they can respond to email at the domain associated with their current employer.

LinkedIn claims that its security systems detect and block approximately 96 percent of fake accounts. And despite the recent purges, LinkedIn may be telling the truth, Weaver said.

“There’s no way you can test for that,” he said. “Because technically, it may be that there were actually 100 million bots trying to sign up at LinkedIn as employees at Amazon.”

Weaver said the apparent mass account purge at LinkedIn underscores the size of the bot problem, and could present a “real and material change” for LinkedIn.

“It may mean the statistics they’ve been reporting about usage and active accounts are off by quite a bit,” Weaver said.

Anti-Money Laundering Service AMLBot Cleans House

AMLBot, a service that helps businesses avoid transacting with cryptocurrency wallets that have been sanctioned for cybercrime activity, said an investigation published by KrebsOnSecurity last year helped it shut down three dark web services that secretly resold its technology to help cybercrooks avoid detection by anti-money laundering systems.

In August 2021, KrebsOnSecurity published “New Anti Anti-Money Laundering Services for Crooks,” which examined Antinalysis, a service marketed on cybercrime forums that purported to offer a glimpse of how one’s payment activity might be flagged by law enforcement agencies and private companies that track and trace cryptocurrency transactions.

“Worried about dirty funds in your BTC address? Come check out Antinalysis, the new address risk analyzer,” read the service’s opening announcement. “This service is dedicated to individuals that have the need to possess complete privacy on the blockchain, offering a perspective from the opponent’s point of view in order for the user to comprehend the possibility of his/her funds getting flagged down under autocratic illegal charges.”

Antinalysis allows free lookups, but anyone wishing to conduct bulk look-ups has to pay at least USD $3, with a minimum $30 purchase. Other plans go for as high as $6,000 for 5,000 requests. Nick Bax, a security researcher who specializes in tracing cryptocurrency transactions, told KrebsOnSecurity at the time that Antinalysis was likely a clone of AMLBot because the two services generated near-identical results.

AMLBot shut down Antinalysis’s access just hours after last year’s story went live. However, Antinalysis[.]org remains online and accepting requests, as does the service’s Tor-based domain, and it is unclear how those services are sourcing their information.

AMLBot spokesperson Polina Smoliar said the company undertook a thorough review after that discovery, and in the process found two other services similar to Antinalysis that were reselling their application programming interface (API) access to cybercrooks.

Smoliar said that following the revelations about Antinalysis, AMLBot audited its entire client base, and implemented the ability to provide APIs only after a contract is signed and the client has been fully audited. AMLBot said it also instituted 24/7 monitoring of all client transactions.

“As a result of these actions, two more services with the name AML (the same as AMLBot has) were found to be involved in fraudulent schemes,” Smoliar said. “Information about the fraudsters was also sent to key market participants, and their transaction data was added to the tracking database to better combat money laundering.”

The Antinalysis homepage and chatter on the cybercrime forums indicates the service was created by a group of coders known as the Incognito Team. Tom Robinson, co-founder of the blockchain intelligence firm Elliptic, said the creator of Antinalysis is also one of the developers of Incognito Market, a darknet marketplace specializing in the sale of narcotics.

“Incognito was launched in late 2020, and accepts payments in both Bitcoin and Monero, a cryptoasset offering heightened anonymity,” Robinson said. “The launch of Antinalysis likely reflects the difficulties faced by the market and its vendors in cashing out their Bitcoin proceeds.”

Glut of Fake LinkedIn Profiles Pits HR Against the Bots

A recent proliferation of phony executive profiles on LinkedIn is creating something of an identity crisis for the business networking site, and for companies that rely on it to hire and screen prospective employees. The fabricated LinkedIn identities — which pair AI-generated profile photos with text lifted from legitimate accounts — are creating major headaches for corporate HR departments and for those managing invite-only LinkedIn groups.

Last week, KrebsOnSecurity examined a flood of inauthentic LinkedIn profiles all claiming Chief Information Security Officer (CISO) roles at various Fortune 500 companies, including Biogen, Chevron, ExxonMobil, and Hewlett Packard.

Since then, the response from LinkedIn users and readers has made clear that these phony profiles are showing up en masse for virtually all executive roles — but particularly for jobs and industries that are adjacent to recent global events and news trends.

Hamish Taylor runs the Sustainability Professionals group on LinkedIn, which has more than 300,000 members. Together with the group’s co-owner, Taylor said they’ve blocked more than 12,700 suspected fake profiles so far this year, including dozens of recent accounts that Taylor describes as “cynical attempts to exploit Humanitarian Relief and Crisis Relief experts.”

“We receive over 500 fake profile requests to join on a weekly basis,” Taylor said. “It’s hit like hell since about January of this year. Prior to that we did not get the swarms of fakes that we now experience.”

Taylor recently posted an entry on LinkedIn titled, “The Fake ID Crisis on LinkedIn,” which lampooned the “60 Least Wanted ‘Crisis Relief Experts’ — fake profiles that claimed to be experts in disaster recovery efforts in the wake of recent hurricanes. The images above and below show just one such swarm of profiles the group flagged as inauthentic. Virtually all of these profiles were removed from LinkedIn after KrebsOnSecurity tweeted about them last week.

Mark Miller is the owner of the DevOps group on LinkedIn, and says he deals with fake profiles on a daily basis — often hundreds per day. What Taylor called “swarms” of fake accounts Miller described instead as “waves” of incoming requests from phony accounts.

“When a bot tries to infiltrate the group, it does so in waves,” Miller said. “We’ll see 20-30 requests come in with the same type of information in the profiles.”

After screenshotting the waves of suspected fake profile requests, Miller started sending the images to LinkedIn’s abuse teams, which told him they would review his request but that he may never be notified of any action taken.

Miller said that after months of complaining and sharing fake profile information with LinkedIn, the social media network appeared to do something which caused the volume of group membership requests from phony accounts to drop precipitously.

“I wrote our LinkedIn rep and said we were considering closing the group down the bots were so bad,” Miller said. “I said, ‘You guys should be doing something on the backend to block this.”

Jason Lathrop is vice president of technology and operations at ISOutsource, a Seattle-based consulting firm with roughly 100 employees. Like Miller, Lathrop’s experience in fighting bot profiles on LinkedIn suggests the social networking giant will eventually respond to complaints about inauthentic accounts. That is, if affected users complain loudly enough (posting about it publicly on LinkedIn seems to help).

Lathrop said that about two months ago his employer noticed waves of new followers, and identified more than 3,000 followers that all shared various elements, such as profile photos or text descriptions.

“Then I noticed that they all claim to work for us at some random title within the organization,” Lathrop said in an interview with KrebsOnSecurity. “When we complained to LinkedIn, they’d tell us these profiles didn’t violate their community guidelines. But like heck they don’t! These people don’t exist, and they’re claiming they work for us!”

Lathrop said that after his company’s third complaint, a LinkedIn representative responded by asking ISOutsource to send a spreadsheet listing every legitimate employee in the company, and their corresponding profile links.

Not long after that, the phony profiles that were not on the company’s list were deleted from LinkedIn. Lathrop said he’s still not sure how they’re going to handle getting new employees allowed into their company on LinkedIn going forward.

It remains unclear why LinkedIn has been flooded with so many fake profiles lately, or how the phony profile photos are sourced. Random testing of the profile photos shows they resemble but do not match other photos posted online. Several readers pointed out one likely source — the website thispersondoesnotexist.com, which makes using artificial intelligence to create unique headshots a point-and-click exercise.

Cybersecurity firm Mandiant (recently acquired by Google) told Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.

Fake profiles also may be tied to so-called “pig butchering” scams, wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.

In addition, identity thieves have been known to masquerade on LinkedIn as job recruiters, collecting personal and financial information from people who fall for employment scams.

But the Sustainability Group administrator Taylor said the bots he’s tracked strangely don’t respond to messages, nor do they appear to try to post content.

“Clearly they are not monitored,” Taylor assessed. “Or they’re just created and then left to fester.”

This experience was shared by the DevOp group admin Miller, who said he’s also tried baiting the phony profiles with messages referencing their fakeness. Miller says he’s worried someone is creating a massive social network of bots for some future attack in which the automated accounts may be used to amplify false information online, or at least muddle the truth.

“It’s almost like someone is setting up a huge bot network so that when there’s a big message that needs to go out they can just mass post with all these fake profiles,” Miller said.

In last week’s story on this topic, I suggested LinkedIn could take one simple step that would make it far easier for people to make informed decisions about whether to trust a given profile: Add a “created on” date for every profile. Twitter does this, and it’s enormously helpful for filtering out a great deal of noise and unwanted communications.

Many of our readers on Twitter said LinkedIn needs to give employers more tools — perhaps some kind of application programming interface (API) — that would allow them to quickly remove profiles that falsely claim to be employed at their organizations.

Another reader suggested LinkedIn also could experiment with offering something akin to Twitter’s verified mark to users who chose to validate that they can respond to email at the domain associated with their stated current employer.

In response to questions from KrebsOnSecurity, LinkedIn said it was considering the domain verification idea.

“This is an ongoing challenge and we’re constantly improving our systems to stop fakes before they come online,” LinkedIn said in a written statement. “We do stop the vast majority of fraudulent activity we detect in our community – around 96% of fake accounts and around 99.1% of spam and scams. We’re also exploring new ways to protect our members such as expanding email domain verification. Our community is all about authentic people having meaningful conversations and to always increase the legitimacy and quality of our community.”

In a story published Wednesday, Bloomberg noted that LinkedIn has largely so far avoided the scandals about bots that have plagued networks like Facebook and Twitter. But that shine is starting to come off, as more users are forced to waste more of their time fighting off inauthentic accounts.

“What’s clear is that LinkedIn’s cachet as being the social network for serious professionals makes it the perfect platform for lulling members into a false sense of security,” Bloomberg’s Tim Cuplan wrote. “Exacerbating the security risk is the vast amount of data that LinkedIn collates and publishes, and which underpins its whole business model but which lacks any robust verification mechanisms.”

Fake CISO Profiles on LinkedIn Target Fortune 500s

Someone has recently created a large number of fake LinkedIn profiles for Chief Information Security Officer (CISO) roles at some of the world’s largest corporations. It’s not clear who’s behind this network of fake CISOs or what their intentions may be. But the fabricated LinkedIn identities are confusing search engine results for CISO roles at major companies, and they are being indexed as gospel by various downstream data-scraping sources.

If one searches LinkedIn for the CISO of the energy giant Chevron, one might find the profile for a Victor Sites, who says he’s from Westerville, Ohio and is a graduate of Texas A&M University.

Of course, Sites is not the real CISO of Chevron. That role is currently occupied by Christopher Lukas of Danville, Calif. If you were confused at this point, you might ask Google who it thinks is the current Chief Information Security Officer of Chevron. When KrebsOnSecurity did that earlier this morning, the fake CISO profile was the very first search result returned (followed by the LinkedIn profile for the real Chevron CISO).

Helpfully, LinkedIn seems to be able to detect something in common about all these fake CISO profiles, because it suggested I view a number of them in the “People Also Viewed” column seen in the image above. There are two fake CISO profiles suggested there, including one for a Maryann Robles, who claims to be the CISO of another energy giant — ExxonMobil.

Maryann’s profile says she’s from Tupelo, Miss., and includes this detail about how she became a self-described “old-school geek.”

“Since playing Tradewars on my Tandy 1000 with a 300 baud modem in the early ’90s, I’ve had a lifelong passion for technology, which I’ve carried with me as Deputy CISO of the world’s largest health plan,” her profile reads.

However, this description appears to have been lifted from the profile for the real CISO at the Centers for Medicare & Medicaid Services in Baltimore, Md.

Interestingly, Maryann’s LinkedIn profile was accepted as truth by Cybercrime Magazine’s CISO 500 listing, which claims to maintain a list of the current CISOs at America’s largest companies:

Rich Mason, the former CISO at Fortune 500 firm Honeywell, began warning his colleagues on LinkedIn about the phony profiles earlier this week.

“It’s interesting the downstream sources that repeat LinkedIn bogus content as truth,” Mason said. “This is dangerous, Apollo.io, Signalhire, and Cybersecurity Ventures.”

Google wasn’t fooled by the phony LinkedIn profile for Jennie Biller, who claims to be CISO at biotechnology giant Biogen (the real Biogen CISO is Russell Koste). But Biller’s profile is worth mentioning because it shows how some of these phony profiles appear to be quite hastily assembled. Case in point: Biller’s name and profile photo suggest she is female, however the “About” description of her accomplishments uses male pronouns. Also, it might help that Jennie only has 18 connections on LinkedIn.

Again, we don’t know much about who or what is behind these profiles, but in August the security firm Mandiant (recently acquired by Google) told Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.

None of the profiles listed here responded to requests for comment (or to become a connection).

In a statement provided to KrebsOnSecurity, LinkedIn said its teams were actively working to take these fake accounts down.

“We do have strong human and automated systems in place, and we’re continually improving, as fake account activity becomes more sophisticated,” the statement reads. “In our transparency report we share how our teams plus automated systems are stopping the vast majority of fraudulent activity we detect in our community – around 96% of fake accounts and around 99.1% of spam and scam.”

LinkedIn could take one simple step that would make it far easier for people to make informed decisions about whether to trust a given profile: Add a “created on” date for every profile. Twitter does this, and it’s enormously helpful for filtering out a great deal of noise and unwanted communications.

The former CISO Mason said LinkedIn also could experiment with offering something akin to Twitter’s verified mark to users who chose to validate that they can respond to email at the domain associated with their stated current employer.

“If I saw that a LinkedIn profile had been domain-validated, then my confidence in that profile would go way up,” Mason said, noting that many of the fake profiles had hundreds of followers, including dozens of real CISOs. Maryann’s profile grew by a hundred connections in just the past few days, he said.

“If we have CISOs that are falling for this, what hopes do the masses have?” Mason said.

Mason said LinkedIn also needs a more streamlined process for allowing employers to remove phony employee accounts. He recently tried to get a phony profile removed from LinkedIn for someone who falsely claimed to have worked for his company.

“I shot a note to LinkedIn and said please remove this, and they said, well, we have to contact that person and arbitrate this,” he said. “They gave the guy two weeks and he didn’t respond, so they took it down. But that doesn’t scale, and there needs to be a mechanism where an employer can contact LinkedIn and have these fake profiles taken down in less than two weeks.”

Violence-as-a-Service: Brickings, Firebombings & Shootings for Hire

A 21-year-old New Jersey man has been arrested and charged with stalking in connection with a federal investigation into groups of cybercriminals who are settling scores by hiring people to carry out physical attacks on their rivals. Prosecutors say the defendant recently participated in several of these schemes — including firing a handgun into a Pennsylvania home and torching a residence in another part of the state with a Molotov Cocktail.

Patrick McGovern-Allen of Egg Harbor Township, N.J. was arrested on Aug. 12 on a warrant from the U.S. Federal Bureau of Investigation. An FBI complaint alleges McGovern-Allen was part of a group of co-conspirators who are at the forefront of a dangerous escalation in coercion and intimidation tactics increasingly used by competing cybercriminal groups.

Prosecutors say that around 2 a.m. on Jan 2, 2022, McGovern-Allen and an unidentified co-conspirator fired multiple handgun rounds into a residence in West Chester, Pa. Fortunately, none of the residents inside the home at the time were injured. But prosecutors say the assailants actually recorded video of the attack as “proof” that the shooting had been carried out.

A copy of that video was obtained by KrebsOnSecurity. According to investigators, McGovern-Allen was one of the shooters, who yelled “Justin Active was here” as they haphazardly fired at least eight rounds into the lower story of the West Chester residence.

On Dec. 18, 2021, police in Abington Township, Pa., responded to reports of a house fire from homeowners who said it sounded like something was thrown at their residence just prior to the fire.

Weeks later, on the day of the shooting in West Chester, a detective with the Westtown East Goshen Police Department contacted the Abington police and shared another video that was circulating on several online message boards that appeared to show two individuals setting fire to the Abington Township residence. The criminal complaint said the two police officers agreed the same suspect was present in both videos.

A copy of that video also was obtained by KrebsOnSecurity, and it shows at least two individuals smashing a window, then lighting a rag-soaked Mad Dog 20/20 grape wine bottle and hurling it at the side of the home [Update: My apologies for the file download link, but YouTube just deleted both of the videos included in this story — for allegedly violating their community standards].

“The Molotov cocktail caused the immediate surrounding area to ignite, including the siding of the house, grass, and the wooden chair,” the government’s complaint against McGovern-Allen states. “The two suspects then fled on foot toward the street and begin yelling something when the video stops.”

The government mentions the victims only by their initials — “K.M.” in the shooting and “A.R.” in the firebombing — but said both had been the target of previous harassment by rival cybercriminal groups that included swatting attacks, wherein the perpetrators spoof a distress call to the police about a hostage situation, suicide or bomb threat with the goal of sending a heavily-armed police response to a targeted address.

A number of previous swatting incidents have turned deadly. But these more “hands-on” and first person attacks are becoming increasingly common within certain cybercriminal communities, particularly those engaged in SIM swapping, a crime in which identity thieves hijack a target’s mobile phone number and use that to wrest control over the victim’s various online accounts and identities.

The complaint mentions a handle and user ID allegedly used by McGovern-Allen’s online persona “Tongue” on the Discord chat service, (user: “Tongue#0001”).

“In the chats, [Tongue] tells other Discord users that he was the person who shot K.M.’s house and that he was willing to commit firebombings using Molotov Cocktails,” the complaint alleges. “For example, in one Discord chat from March 2022, [the defendant] states ‘if you need anything done for $ lmk [“let me know”]/I did a shooting/Molotov/but I can also do things for ur entertainment.”

KrebsOnsecurity reviewed hundreds of chat records tied to this Tongue alias, and it appears both attacks were motivated by a desire to get back at a rival cybercriminal by attacking the female friends of that rival.

Recall that the shooters in the West Chester, Pa. incident shouted “Justin Active was here.” Justin Active is the nickname of an individual who is just as active in the same cybercriminal channels, but who has vehemently denied knowledge of or participation in the shooting. Justin Active said on Telegram that the person targeted in the shooting was his ex-girlfriend, and that the firebombing targeted another friend of his.

Justin Active has claimed for months that McGovern-Allen was responsible for both attacks, saying they were intended as an intimidation tactic against him. “DO THE PATRICK MCGOVERN ALLEN RAID DANCE!,” Justin Active’s alias “Nutcase68” shouted on Telegram on Aug. 12, the same day McGovern-Allen was arrested by authorities.

Justin Active’s version of events seems to be supported by a reference in the criminal complaint to an April 2, 2022 chat in which Tongue explained the reason for the shooting.

“The video/is [K]’s house/getting shit/shot/justin active/ was her current bf/ the reason it happened,” Tongue explained. “So that’s why Justin active was there.”

The Telegram chat channels that Justin Active and Tongue both frequented have hundreds to thousands of members each, and some of the more interesting solicitations on these communities are job offers for in-person assignments and tasks that can be found if one searches for posts titled, “If you live near,” or “IRL job” — short for “in real life” job.

A number of these classified ads are in service of performing “brickings,” where someone is hired to visit a specific address and toss a brick through the target’s window.

“If you live near Edmonton Canada dm me need someone bricked,” reads on Telegram message on May 31, 2022.

“If you live near [address redacted] Lakewood, CA, dm [redacted] Paying 3k to slash the tires,” reads another help wanted ad in the same channel on Feb. 24, 2022. “If you live near here and can brick them, dm [address omitted] Richland, WA,” reads another from that same day.

McGovern-Allen was in the news not long ago. According to a Sept. 2020 story from The Press of Atlantic City, a then 19-year-old Patrick McGovern Allen was injured after driving into a building and forcing residents from their home.

“Police found a 2007 Lexus, driven by Patrick McGovern-Allen, 19, that had lost control and left the road, crashing into the eastern end of the 1600 building,” the story recounted. “The car was driven through the steps that provide access to the second-floor apartments, destroying them, and also caused damage to the outer wall.”

A search on the Inmate Locator of the U.S. Bureau of Prisons website shows that McGovern-Allen remains in federal custody at a detention facility in Philadelphia. He’s currently represented by a public defender who has not responded to requests for comment.

A copy of the criminal complaint against McGovern-Allen is available here (PDF).

ANALYSIS

Many of the individuals involved in paying others to commit these physical attacks are also frequent participants in several Telegram channels focused singularly on SIM swapping activity. As a result, the vast majority of the people being targeted for brickings and other real-life physical assaults tend to be other cybercriminals involved in SIM swapping crimes (or individuals on the periphery of that scene).

There are dozens of SIM swappers who are now teenage or 20-something millionaires, by virtue of having stolen vast sums of cryptocurrencies from SIM swapping victims. And now many of these same individuals are finding that communities like Telegram can be leveraged to hire physical harassment and intimidation of their rivals and competitors.

The primary barrier to hiring someone to brick a home or slash some tires seems to be the costs involved: A number of solicitations for these services advertised payment of $3,000 or more upon proof of successful completion, which usually involves recording the attack and hiring a getaway driver in the town where the crime is to take place (calling a cab or hailing an Uber from the scene of a bricking isn’t the brightest idea).

My fear is these violence-as-a-service offerings will at some point migrate outside of the SIM swapping communities. This is precisely what happened with swatting, which for years was a crime perpetrated almost exclusively against online gamers and people streaming their games online. These days, swatting attacks are commonly used by SIM swapping groups as a way to harass and extort regular Internet users into giving up prized social media account names that can be resold for thousands of dollars.

How 1-Time Passcodes Became a Corporate Liability

Phishers are enjoying remarkable success using text messages to steal remote access credentials and one-time passcodes from employees at some of the world’s largest technology companies and customer support firms. A recent spate of SMS phishing attacks from one cybercriminal group has spawned a flurry of breach disclosures from affected companies, which are all struggling to combat the same lingering security threat: The ability of scammers to interact directly with employees through their mobile devices.

In mid-June 2022, a flood of SMS phishing messages began targeting employees at commercial staffing firms that provide customer support and outsourcing to thousands of companies. The missives asked users to click a link and log in at a phishing page that mimicked their employer’s Okta authentication page. Those who submitted credentials were then prompted to provide the one-time password needed for multi-factor authentication.

The phishers behind this scheme used newly-registered domains that often included the name of the target company, and sent text messages urging employees to click on links to these domains to view information about a pending change in their work schedule.

The phishing sites leveraged a Telegram instant message bot to forward any submitted credentials in real-time, allowing the attackers to use the phished username, password and one-time code to log in as that employee at the real employer website. But because of the way the bot was configured, it was possible for security researchers to capture the information being sent by victims to the public Telegram server.

This data trove was first reported by security researchers at Singapore-based Group-IB, which dubbed the campaign “0ktapus” for the attackers targeting organizations using identity management tools from Okta.com.

“This case is of interest because despite using low-skill methods it was able to compromise a large number of well-known organizations,” Group-IB wrote. “Furthermore, once the attackers compromised an organization they were quickly able to pivot and launch subsequent supply chain attacks, indicating that the attack was planned carefully in advance.”

It’s not clear how many of these phishing text messages were sent out, but the Telegram bot data reviewed by KrebsOnSecurity shows they generated nearly 10,000 replies over approximately two months of sporadic SMS phishing attacks targeting more than a hundred companies.

A great many responses came from those who were apparently wise to the scheme, as evidenced by the hundreds of hostile replies that included profanity or insults aimed at the phishers: The very first reply recorded in the Telegram bot data came from one such employee, who responded with the username “havefuninjail.”

Still, thousands replied with what appear to be legitimate credentials — many of them including one-time codes needed for multi-factor authentication. On July 20, the attackers turned their sights on internet infrastructure giant Cloudflare.com, and the intercepted credentials show at least three employees fell for the scam.

In a blog post earlier this month, Cloudflare said it detected the account takeovers and that no Cloudflare systems were compromised. Cloudflare said it does not rely on one-time passcodes as a second factor, so there was nothing to provide to the attackers. But Cloudflare said it wanted to call attention to the phishing attacks because they would probably work against most other companies.

“This was a sophisticated attack targeting employees and systems in such a way that we believe most organizations would be likely to be breached,” Cloudflare CEO Matthew Prince wrote. “On July 20, 2022, the Cloudflare Security team received reports of employees receiving legitimate-looking text messages pointing to what appeared to be a Cloudflare Okta login page. The messages began at 2022-07-20 22:50 UTC. Over the course of less than 1 minute, at least 76 employees received text messages on their personal and work phones. Some messages were also sent to the employees family members.”

On three separate occasions, the phishers targeted employees at Twilio.com, a San Francisco based company that provides services for making and receiving text messages and phone calls. It’s unclear how many Twilio employees received the SMS phishes, but the data suggest at least four Twilio employees responded to a spate of SMS phishing attempts on July 27, Aug. 2, and Aug. 7.

On that last date, Twilio disclosed that on Aug. 4 it became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials.

“This broad based attack against our employee base succeeded in fooling some employees into providing their credentials,” Twilio said. “The attackers then used the stolen credentials to gain access to some of our internal systems, where they were able to access certain customer data.”

That “certain customer data” included information on roughly 1,900 users of the secure messaging app Signal, which relied on Twilio to provide phone number verification services. In its disclosure on the incident, Signal said that with their access to Twilio’s internal tools the attackers were able to re-register those users’ phone numbers to another device.

On Aug. 25, food delivery service DoorDash disclosed that a “sophisticated phishing attack” on a third-party vendor allowed attackers to gain access to some of DoorDash’s internal company tools. DoorDash said intruders stole information on a “small percentage” of users that have since been notified. TechCrunch reported last week that the incident was linked to the same phishing campaign that targeted Twilio.

This phishing gang apparently had great success targeting employees of all the major mobile wireless providers, but most especially T-Mobile. Between July 10 and July 16, dozens of T-Mobile employees fell for the phishing messages and provided their remote access credentials.

“Credential theft continues to be an ongoing issue in our industry as wireless providers are constantly battling bad actors that are focused on finding new ways to pursue illegal activities like this,” T-Mobile said in a statement. “Our tools and teams worked as designed to quickly identify and respond to this large-scale smishing attack earlier this year that targeted many companies. We continue to work to prevent these types of attacks and will continue to evolve and improve our approach.”

This same group saw hundreds of responses from employees at some of the largest customer support and staffing firms, including Teleperformanceusa.com, Sitel.com and Sykes.com. Teleperformance did not respond to requests for comment. KrebsOnSecurity did hear from Christopher Knauer, global chief security officer at Sitel Group, the customer support giant that recently acquired Sykes. Knauer said the attacks leveraged newly-registered domains and asked employees to approve upcoming changes to their work schedules.

Knauer said the attackers set up the phishing domains just minutes in advance of spamming links to those domains in phony SMS alerts to targeted employees. He said such tactics largely sidestep automated alerts generated by companies that monitor brand names for signs of new phishing domains being registered.

“They were using the domains as soon as they became available,” Knauer said. “The alerting services don’t often let you know until 24 hours after a domain has been registered.”

On July 28 and again on Aug. 7, several employees at email delivery firm Mailchimp provided their remote access credentials to this phishing group. According to an Aug. 12 blog post, the attackers used their access to Mailchimp employee accounts to steal data from 214 customers involved in cryptocurrency and finance.

On Aug. 15, the hosting company DigitalOcean published a blog post saying it had severed ties with MailChimp after its Mailchimp account was compromised. DigitalOcean said the MailChimp incident resulted in a “very small number” of DigitalOcean customers experiencing attempted compromises of their accounts through password resets.

According to interviews with multiple companies hit by the group, the attackers are mostly interested in stealing access to cryptocurrency, and to companies that manage communications with people interested in cryptocurrency investing. In an Aug. 3 blog post from email and SMS marketing firm Klaviyo.com, the company’s CEO recounted how the phishers gained access to the company’s internal tools, and used that to download information on 38 crypto-related accounts.

The ubiquity of mobile phones became a lifeline for many companies trying to manage their remote employees throughout the Coronavirus pandemic. But these same mobile devices are fast becoming a liability for organizations that use them for phishable forms of multi-factor authentication, such as one-time codes generated by a mobile app or delivered via SMS.

Because as we can see from the success of this phishing group, this type of data extraction is now being massively automated, and employee authentication compromises can quickly lead to security and privacy risks for the employer’s partners or for anyone in their supply chain.

Unfortunately, a great many companies still rely on SMS for employee multi-factor authentication. According to a report this year from Okta, 47 percent of workforce customers deploy SMS and voice factors for multi-factor authentication. That’s down from 53 percent that did so in 2018, Okta found.

Some companies (like Knauer’s Sitel) have taken to requiring that all remote access to internal networks be managed through work-issued laptops and/or mobile devices, which are loaded with custom profiles that can’t be accessed through other devices.

Others are moving away from SMS and one-time code apps and toward requiring employees to use physical FIDO multi-factor authentication devices such as security keys, which can neutralize phishing attacks because any stolen credentials can’t be used unless the phishers also have physical access to the user’s security key or mobile device.

This came in handy for Twitter, which announced last year that it was moving all of its employees to using security keys, and/or biometric authentication via their mobile device. The phishers’ Telegram bot reported that on June 16, 2022, five employees at Twitter gave away their work credentials. In response to questions from KrebsOnSecurity, Twitter confirmed several employees were relieved of their employee usernames and passwords, but that its security key requirement prevented the phishers from abusing that information.

Twitter accelerated its plans to improve employee authentication following the July 2020 security incident, wherein several employees were phished and relieved of credentials for Twitter’s internal tools. In that intrusion, the attackers used Twitter’s tools to hijack accounts for some of the world’s most recognizable public figures, executives and celebrities — forcing those accounts to tweet out links to bitcoin scams.

“Security keys can differentiate legitimate sites from malicious ones and block phishing attempts that SMS 2FA or one-time password (OTP) verification codes would not,” Twitter said in an Oct. 2021 post about the change. “To deploy security keys internally at Twitter, we migrated from a variety of phishable 2FA methods to using security keys as our only supported 2FA method on internal systems.”

Update, 6:02 p.m. ET: Clarified that Cloudflare does not rely on TOTP (one-time multi-factor authentication codes) as a second factor for employee authentication.

PayPal Phishing Scam Uses Invoices Sent Via PayPal

Scammers are using invoices sent through PayPal.com to trick recipients into calling a number to dispute a pending charge. The missives — which come from Paypal.com and include a link at Paypal.com that displays an invoice for the supposed transaction — state that the user’s account is about to be charged hundreds of dollars. Recipients who call the supplied toll-free number to contest the transaction are soon asked to download software that lets the scammers assume remote control over their computer.

KrebsOnSecurity recently heard from a reader who received an email from paypal.com that he immediately suspected was phony. The message’s subject read, “Billing Department of PayPal updated your invoice.”

While the phishing message attached to the invoice is somewhat awkwardly worded, there are many convincing aspects of this hybrid scam. For starters, all of the links in the email lead to paypal.com. Hovering over the “View and Pay Invoice” button shows the button indeed wants to load a link at paypal.com, and clicking that link indeed brings up an active invoice at paypal.com.

Also, the email headers in the phishing message (PDF) show that it passed all email validation checks as being sent by PayPal, and that it was sent through an Internet address assigned to PayPal.

Both the email and the invoice state that “there is evidence that your PayPal account has been accessed unlawfully.” The message continues:

“$600.00 has been debited to your account for the Walmart Gift Card purchase. This transaction will appear in the automatically deducted amount on PayPal activity after 24 hours. If you suspect you did not make this transaction, immediately contact us at the toll-free number….”

Here’s the invoice that popped up when the “View and Pay Invoice” button was clicked:

The reader who shared this phishing email said he logged into his PayPal account and could find no signs of the invoice in question. A call to the toll-free number listed in the invoice was received by a man who answered the phone as generic “customer service,” instead of trying to spoof PayPal or Walmart. Very quickly into the conversation he suggested visiting a site called globalquicksupport[.]com to download a remote administration tool. It was clear then where the rest of this call was going.

I can see this scam tricking a great many people, especially since both the email and invoice are sent through PayPal’s systems — which practically guarantees that the message will be successfully delivered. The invoices appear to have been sent from a compromised or fraudulent PayPal Business account, which allows users to send invoices like the one shown above. Details of this scam were shared Wednesday with PayPal’s anti-abuse (phishing@paypal.com) and media relations teams.

PayPal said in a written statement that phishing attempts are common and can take many forms.

“We have a zero-tolerance policy on our platform for attempted fraudulent activity, and our teams work tirelessly to protect our customers,” PayPal said. “We are aware of this well-known phishing scam and have put additional controls in place to mitigate this specific incident. Nonetheless, we encourage customers to always be vigilant online and to contact Customer Service directly if they suspect they are a target of a scam.”

It’s remarkable how well today’s fraudsters have adapted to hijacking the very same tools that financial institutions have long used to make their customers feel safe transacting online. It’s no accident that one of the most prolific scams going right now — the Zelle Fraud Scam — starts with a text message about an unauthorized payment that appears to come from your bank. After all, financial institutions have spent years encouraging customers to sign up for mobile alerts via SMS about suspicious transactions, and to expect the occasional inbound call about possibly fraudulent transactions.

Also, today’s scammers are less interested in stealing your PayPal login than they are in phishing your entire computer and online life with remote administration software, which seems to be the whole point of so many scams these days. Because why rob just one online account when you can plunder them all?

The best advice to sidestep phishing scams is to avoid clicking on links that arrive unbidden in emails, text messages and other mediums. Most phishing scams invoke a temporal element that warns of dire consequences should you fail to respond or act quickly. If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark to avoid potential typosquatting sites.

When Efforts to Contain a Data Breach Backfire

Earlier this month, the administrator of the cybercrime forum Breached received a cease-and-desist letter from a cybersecurity firm. The missive alleged that an auction on the site for data stolen from 10 million customers of Mexico’s second-largest bank was fake news and harming the bank’s reputation. The administrator responded to this empty threat by purchasing the stolen banking data and leaking it on the forum for everyone to download.

On August 3, 2022, someone using the alias “Holistic-K1ller” posted on Breached a thread selling data allegedly stolen from Grupo Financiero Banorte, Mexico’s second-biggest financial institution by total loans. Holistic-K1ller said the database included the full names, addresses, phone numbers, Mexican tax IDs (RFC), email addresses and balances on more than 10 million citizens.

There was no reason to believe Holistic-K1ller had fabricated their breach claim. This identity has been highly active on Breached and its predecessor RaidForums for more than two years, mostly selling databases from hacked Mexican entities. Last month, they sold customer information on 36 million customers of the Mexican phone company Telcel; in March, they sold 33,000 images of Mexican IDs — with the front picture and a selfie of each citizen. That same month, they also sold data on 1.4 million customers of Mexican lending platform Yotepresto.

But this history was either overlooked or ignored by Group-IB, the Singapore-based cybersecurity firm apparently hired by Banorte to help respond to the data breach.

“The Group-IB team has discovered a resource containing a fraudulent post offering to buy Grupo Financiero Banorte’s leaked databases,” reads a letter the Breach administrator said they received from Group-IB. “We ask you to remove this post containing Banorte data. Thank you for your cooperation and prompt attention to this urgent matter.”

The administrator of Breached is “Pompompurin,” the same individual who alerted this author in November 2021 to a glaring security hole in a U.S. Justice Department website that was used to spoof security alerts from the FBI. In a post to Breached on Aug. 8, Pompompurin said they bought the Banorte database from Holistic-K1ller’s sales thread because Group-IB was sending emails complaining about it.

“They also attempted to submit DMCA’s against the website,” Pompompurin wrote, referring to legal takedown requests under the Digital Millennium Copyright Act. “Make sure to tell Banorte that now they need to worry about the data being leaked instead of just being sold.”

Group-IB CEO Dmitriy Volkov said the company has seen some success in the past asking hackers to remove or take down certain information, but that making such requests is not a typical response for the security firm.

“It is not a common practice to send takedown notifications to such forums demanding that such content be removed,” Volkov said. “But these abuse letters are legally binding, which helps build a foundation for further steps taken by law enforcement agencies. Actions contrary to international rules in the regulated space of the Internet only lead to more severe crimes, which — as we know from the case of Raidforums — are successfully investigated and stopped by law enforcement.”

Banorte did not respond to requests for comment. But in a brief written statement picked up on Twitter, Banorte said there was no breach involving their infrastructure, and the data being sold is old.

“There has been no violation of our platforms and technological infrastructure,” Banorte said. “The set of information referred to is inaccurate and outdated, and does not put our users and customers at risk.”

That statement may be 100 percent true. Still, it is difficult to think of a better example of how not to do breach response. Banorte shrugging off this incident as a nothingburger is baffling: While it is almost certainly true that the bank balance information in the Banorte leak is now out of date, the rest of the information (tax IDs, phone numbers, email addresses) is harder to change.

“Is there one person from our community that think sending cease and desist letter to a hackers forum operator is a good idea?,” asked Ohad Zaidenberg, founder of CTI League, a volunteer emergency response community that emerged in 2020 to help fight COVID-19 related scams. “Who does it? Instead of helping, they pushed the organization from the hill.”

Kurt Seifried, director of IT for the CloudSecurityAlliance, was similarly perplexed by the response to the Banorte breach.

“If the data wasn’t real….did the bank think a cease and desist would result in the listing being removed?” Seifried wondered on Twitter. “I mean, isn’t selling breach data a worse crime usually than slander or libel? What was their thought process?”

A more typical response when a large bank suspects a breach is to approach the seller privately through an intermediary to ascertain if the information is valid and what it might cost to take it off the market. While it may seem odd to expect cybercriminals to make good on their claims to sell stolen data to only one party, removing sold stolen items from inventory is a fairly basic function of virtually all cybercriminal markets today (apart from perhaps sites that traffic in stolen identity data).

At a minimum, negotiating or simply engaging with a data seller can buy the victim organization additional time and clues with which to investigate the claim and ideally notify affected parties of a breach before the stolen data winds up online.

It is true that a large number of hacked databases put up for sale on the cybercrime underground are sold only after a small subset of in-the-know thieves have harvested all of the low-hanging fruit in the data — e.g., access to cryptocurrency accounts or user credentials that are recycled across multiple websites. And it’s certainly not unheard of for cybercriminals to go back on their word and re-sell or leak information that they have sold previously.

But companies in the throes of responding to a data security incident do themselves and customers no favors when they underestimate their adversaries, or try to intimidate cybercrooks with legal threats. Such responses generally accomplish nothing, except unnecessarily upping the stakes for everyone involved while displaying a dangerous naiveté about how the cybercrime underground works.

Update, Aug. 17, 10:32 a.m.: Thanks to a typo by this author, a request for comment sent to Group-IB was not delivered in advance of this story. The copy above has been updated to include a comment from Group-IB’s CEO.

Scammers Sent Uber to Take Elderly Lady to the Bank

Email scammers sent an Uber to the home of an 80-year-old woman who responded to a well-timed email scam, in a bid to make sure she went to the bank and wired money to the fraudsters.  In this case, the woman figured out she was being scammed before embarking for the bank, but her story is a chilling reminder of how far crooks will go these days to rip people off.

Travis Hardaway is a former music teacher turned app developer from Towson, Md. Hardaway said his mother last month replied to an email she received regarding an appliance installation from BestBuy/GeekSquad. Hardaway said the timing of the scam email couldn’t have been worse: His mom’s dishwasher had just died, and she’d paid to have a new one delivered and installed.

“I think that’s where she got confused, because she thought the email was about her dishwasher installation,” Hardaway told KrebsOnSecurity.

Hardaway said his mom initiated a call to the phone number listed in the phony BestBuy email, and that the scammers told her she owed $160 for the installation, which seemed right at the time. Then the scammers asked her to install remote administration software on her computer so that they could control the machine from afar and assist her in making the payment.

After she logged into her bank and savings accounts with scammers watching her screen, the fraudster on the phone claimed that instead of pulling $160 out of her account, they accidentally transferred $160,000 to her account. They said they they needed her help to make sure the money was “returned.”

“They took control of her screen and said they had accidentally transferred $160,000 into her account,” Hardaway said. “The person on the phone told her he was going to lose his job over this transfer error, that he didn’t know what to do. So they sent her some information about where to wire the money, and asked her to go to the bank. But she told them, ‘I don’t drive,’ and they told her, “No problem, we’re sending an Uber to come help you to the bank.'”

Hardaway said he was out of town when all this happened, and that thankfully his mom eventually grew exasperated and gave up trying to help the scammers.

“They told her they were sending an Uber to pick her up and that it was on its way,” Hardaway said. “I don’t know if the Uber ever got there. But my mom went over to the neighbor’s house and they saw it for what it was — a scam.”

Hardaway said he has since wiped her computer, reinstalled the operating system and changed her passwords. But he says the incident has left his mom rattled.

“She’s really second-guessing herself now,” Hardaway said. “She’s not computer-savvy, and just moved down here from Boston during COVID to be near us, but she’s living by herself and feeling isolated and vulnerable, and stuff like this doesn’t help.”

According to the Federal Bureau of Investigation (FBI), seniors are often targeted because they tend to be trusting and polite. More importantly, they also usually have financial savings, own a home, and have good credit—all of which make them attractive to scammers.

“Additionally, seniors may be less inclined to report fraud because they don’t know how, or they may be too ashamed of having been scammed,” the FBI warned in May. “They might also be concerned that their relatives will lose confidence in their abilities to manage their own financial affairs. And when an elderly victim does report a crime, they may be unable to supply detailed information to investigators.”

In 2021, more than 92,000 victims over the age of 60 reported losses of $1.7 billion to the FBI’s Internet Crime Complaint Center (IC3). The FBI says that represents a 74 percent increase in losses over losses reported in 2020.

The abuse of ride-sharing services to scam the elderly is not exactly new. Authorities in Tampa, Fla. say they’re investigating an incident from December 2021 where fraudsters who’d stolen $700,000 from elderly grandparents used Uber rides to pick up bundles of cash from their victims.

No SOCKS, No Shoes, No Malware Proxy Services!

With the recent demise of several popular “proxy” services that let cybercriminals route their malicious traffic through hacked PCs, there is now something of a supply chain crisis gripping the underbelly of the Internet. Compounding the problem, several remaining malware-based proxy services have chosen to block new registrations to avoid swamping their networks with a sudden influx of customers.

Last week, a seven-year-old proxy service called 911[.]re abruptly announced it was permanently closing after a cybersecurity breach allowed unknown intruders to trash its servers and delete customer data and backups. 911 was already akin to critical infrastructure for many in the cybercriminal community after its top two competitors — VIP72 and LuxSocks — closed or were shut down by authorities over the past 10 months.

The underground cybercrime forums are now awash in pleas from people who are desperately seeking a new supplier of abundant, cheap, and reliably clean proxies to restart their businesses. The consensus seems to be that those days are now over, and while there are many smaller proxy services remaining, few of them on their own are capable of absorbing anywhere near the current demand.

“Everybody is looking for an alternative, bro,” wrote a BlackHatForums user on Aug. 1 in response to one of many “911 alternative” discussion threads. “No one knows an equivalent alternative to 911[.]re. Their service in terms of value and accessibility compared to other proxy providers was unmatched. Hopefully someone comes with a great alternative to 911[.]re.”

Among the more frequently recommended alternatives to 911 is SocksEscort[.]com, a malware-based proxy network that has been in existence since at least 2010. Here’s what part of their current homepage looks like:

But faced with a deluge of new signups in the wake of 911’s implosion, SocksEscort was among the remaining veteran proxy services that opted to close its doors to new registrants, replacing its registration page with the message:

“Due to unusual high demand, and heavy load on our servers, we had to block all new registrations. We won’t be able to support our proxies otherwise, and close SocksEscort as a result. We will resume registrations right after demand drops. Thank you for understanding, and sorry for the inconvenience.”

According to Spur.us, a startup that tracks proxy services, SocksEscort is a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay.

Spur says SocksEscort’s proxy service relies on software designed to run on Windows computers, and is currently leasing access to more than 14,000 hacked computers worldwide. That is a far cry from the proxy inventory advertised by 911, which stood at more than 200,000 IP addresses for rent just a few days ago.

SocksEscort is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.

These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source.

The disruption at 911[.]re came days after KrebsOnSecurity published an in-depth look at the long-running proxy service, which showed that 911 had a history of incentivizing the installation of its proxy software without user notice or consent, and that it actually ran some of these “pay-per-install” schemes on its own to guarantee a steady supply of freshly-hacked PCs.

More on SocksEscort in an upcoming story.

Further reading:

July 29, 2022: 911 Proxy Service Implodes After Disclosing Breach

July 28, 2022: Breach Exposes Users of Microleaves Proxy Service

July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’

June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet

June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet

Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark

911 Proxy Service Implodes After Disclosing Breach

911[.]re, a proxy service that since 2015 has sold access to hundreds of thousands of Microsoft Windows computers daily, announced this week that it is shutting down in the wake of a data breach that destroyed key components of its business operations. The abrupt closure comes ten days after KrebsOnSecurity published an in-depth look at 911 and its connections to shady pay-per-install affiliate programs that secretly bundled 911’s proxy software with other titles, including “free” utilities and pirated software.

911[.]re is was one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.

Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.

From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.

As noted in KrebsOnSecurity’s July 19 story on 911, the proxy service operated multiple pay-per-install schemes that paid affiliates to surreptitiously bundle the proxy software with other software, continuously generating a steady stream of new proxies for the service.

Within hours of that story, 911 posted a notice at the top of its site, saying, “We are reviewing our network and adding a series of security measures to prevent misuse of our services. Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”

At this announcement, all hell broke loose on various cybercrime forums, where many longtime 911 customers reported they were unable to use the service. Others affected by the outage said it seemed 911 was trying to implement some sort of “know your customer” rules — that maybe 911 was just trying to weed out those customers using the service for high volumes of cybercriminal activity.

Then on July 28, the 911 website began redirecting to a notice saying, “We regret to inform you that we permanently shut down 911 and all its services on July 28th.”

According to 911, the service was hacked in early July, and it was discovered that someone manipulated the balances of a large number of user accounts. 911 said the intruders abused an application programming interface (API) that handles the topping up of accounts when users make financial deposits with the service.

“Not sure how did the hacker get in,” the 911 message reads. “Therefore, we urgently shut down the recharge system, new user registration, and an investigation started.”

However the intruders got in, 911 said, they managed to also overwrite critical 911[.]re servers, data and backups of that data.

“On July 28th, a large number of users reported that they could not log in the system,” the statement continues. “We found that the data on the server was maliciously damaged by the hacker, resulting in the loss of data and backups. Its [sic] confirmed that the recharge system was also hacked the same way. We were forced to make this difficult decision due to the loss of important data that made the service unrecoverable.”

Operated largely out of China, 911 was an enormously popular service across many cybercrime forums, and it became something akin to critical infrastructure for this community after two of 911’s longtime competitors — malware-based proxy services VIP72 and LuxSocks — closed their doors in the past year.

Now, many on the crime forums who relied on 911 for their operations are wondering aloud whether there are any alternatives that match the scale and utility that 911 offered. The consensus seems to be a resounding “no.”

I’m guessing we may soon learn more about the security incidents that caused 911 to implode. And perhaps other proxy services will spring up to meet what appears to be a burgeoning demand for such services at the moment, with comparatively little supply.

In the meantime, 911’s absence may coincide with a measurable (if only short-lived) reprieve in unwanted traffic to top Internet destinations, including banks, retailers and cryptocurrency platforms, as many former customers of the proxy service scramble to make alternative arrangements.

Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said 911’s network will be difficult to replicate in the short run.

“My speculation is [911’s remaining competitors] are going to get a major boost in the short term, but a new player will eventually come along,” Kilmer said. “None of those are good replacements for LuxSocks or 911. However, they will all allow anyone to use them. For fraud rates, the attempts will continue but through these replacement services which should be easier to monitor and stop. 911 had some very clean IP addresses.”

911 wasn’t the only major proxy provider disclosing a breach this week tied to unauthenticated APIs: On July 28, KrebsOnSecurity reported that internal APIs exposed to the web had leaked the customer database for Microleaves, a proxy service that rotates its customers’ IP addresses every five to ten minutes. That investigation showed Microleaves — like 911 — had a long history of using pay-per-install schemes to spread its proxy software.

Massive Losses Define Epidemic of ‘Pig Butchering’

U.S. state and federal investigators are being inundated with reports from people who’ve lost hundreds of thousands or millions of dollars in connection with a complex investment scam known as “pig butchering,” wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.

The term “pig butchering” refers to a time-tested, heavily scripted, and human-intensive process of using fake profiles on dating apps and social media to lure people into investing in elaborate scams. In a more visceral sense, pig butchering means fattening up a prey before the slaughter.

“The fraud is named for the way scammers feed their victims with promises of romance and riches before cutting them off and taking all their money,” the Federal Bureau of Investigation (FBI) warned in April 2022. “It’s run by a fraud ring of cryptocurrency scammers who mine dating apps and other social media for victims and the scam is becoming alarmingly popular.”

As documented in a series of investigative reports published over the past year across Asia, the people creating these phony profiles are largely men and women from China and neighboring countries who have been kidnapped and trafficked to places like Cambodia, where they are forced to scam complete strangers over the Internet — day after day.

The most prevalent pig butchering scam today involves sophisticated cryptocurrency investment platforms, where investors invariably see fantastic returns on their deposits — until they try to withdraw the funds. At that point, investors are told they owe huge tax bills. But even those who pay the phony levies never see their money again.

The come-ons for these scams are prevalent on dating sites and apps, but they also frequently start with what appears to be a wayward SMS — such as an instant message about an Uber ride that never showed. Or a reminder from a complete stranger about a planned meetup for coffee. In many ways, the content of the message is irrelevant; the initial goal to simply to get the recipient curious enough to respond in some way.

Those who respond are asked to continue the conversation via WhatsApp, where an attractive, friendly profile of the opposite gender will work through a pre-set script that is tailored to their prey’s apparent socioeconomic situation. For example, a divorced, professional female who responds to these scams will be handled with one profile type and script, while other scripts are available to groom a widower, a young professional, or a single mom.

‘LIKE NOTHING I’VE SEEN BEFORE’

That’s according to Erin West, deputy district attorney for Santa Clara County in Northern California. West said her office has been fielding a large number of pig butchering inquiries from her state, but also from law enforcement entities around the country that are ill-equipped to investigate such fraud.

“The people forced to perpetrate these scams have a guide and a script, where if your victim is divorced say this, or a single mom say this,” West said. “The scale of this is so massive. It’s a major problem with no easy answers, but also with victim volumes I’ve never seen before. With victims who are really losing their minds and in some cases are suicidal.”

West is a key member of REACT, a task force set up to tackle especially complex forms of cyber theft involving virtual currencies. West said the initial complaints from pig butchering victims came early this year.

“I first thought they were one-off cases, and then I realized we were getting these daily,” West said. “A lot of them are being reported to local agencies that don’t know what to do with them, so the cases languish.”

West said pig butchering victims are often quite sophisticated and educated people.

“One woman was a university professor who lost her husband to COVID, got lonely and was chatting online, and eventually ended up giving away her retirement,” West recalled of a recent case. “There are just horrifying stories that run the gamut in terms of victims, from young women early in their careers, to senior citizens and even to people working in the financial services industry.”

In some cases reported to REACT, the victims said they spent days or weeks corresponding with the phony WhatsApp persona before the conversation shifted to investing.

“They’ll say ‘Hey, this is the food I’m eating tonight’ and the picture they share will show a pretty setting with a glass of wine, where they’re showcasing an enviable lifestyle but not really mentioning anything about how they achieved that,” West said. “And then later, maybe a few hours or days into the conversation, they’ll say, ‘You know I made some money recently investing in crypto,’ kind of sliding into the topic as if this wasn’t what they were doing the whole time.”

Curious investors are directed toward elaborate and official-looking online crypto platforms that appear to have thousands of active investors. Many of these platforms include extensive study materials and tutorials on cryptocurrency investing. New users are strongly encouraged to team up with more seasoned investors on the platform, and to make only small investments that they can afford to lose.

“They’re able to see some value increase, and maybe even be allowed to take out that value increase so that they feel comfortable about the situation,” West said. Some investors then need little encouragement to deposit additional funds, which usually generate increasingly higher “returns.”

West said many crypto trading platforms associated with pig butchering scams appear to have been designed much like a video game, where investor hype is built around upcoming “trading opportunities” that hint at even more fantastic earnings.

“There are bonus levels and VIP levels, and they’ll build hype and a sense of frenzy into the trading,” West said. “There are definitely some psychological mechanisms at work to encourage people to invest more.”

“What’s so devastating about many of the victims is they lose that sense of who they are,” she continued. “They thought they were a savvy, sophisticated person, someone who’s sort of immune to scams. I think the large scale of the trickery and psychological manipulation being used here can’t be understated. It’s like nothing I’ve seen before.”

A $5,000,000 LOSS

Courtney Nolan, a divorced mother of three daughters, says she lost more than $5 million to a pig butchering scam. Nolan lives in St. Louis and has a background in investment finance, but only started investing in cryptocurrencies in the past year.

Nolan’s case may be especially bad because she was already interested in crypto investing when the scammer reached out. At the time, Bitcoin was trading at or near all-time highs of nearly $68,000 per coin.

Nolan said her nightmare began in late 2021 with a Twitter direct message from someone who was following many of the same cryptocurrency influencers she followed. Her fellow crypto enthusiast then suggested they continue their discussion on WhatsApp. After much back and forth about his trading strategies, her new friend agreed to mentor her on how to make reliable profits using the crypto trading platform xtb.com.

“I had dabbled in leveraged trading before, but his mentor program gave me over 100 pages of study materials and agreed to walk me through their investment strategies over the course of a year,” Nolan told KrebsOnSecurity.

Nolan’s mentor had her create an account website xtb-market[.]com, which was made to be confusingly similar to XTB’s official platform. The site promoted several different investment packages, including a “starter plan” that involves a $5,250 up-front investment and promises more than 15 percent return across four separate trading bursts.

Platinum plans on xtb-market promised a whopping 45 percent ROI, with a minimum investment of $265,000. The site also offered a generous seven percent commission for referrals, which encouraged new investors to recruit others.

While chatting via WhatsApp, Nolan and her mentor would trade side by side in xtb-market, initially with small investments ranging from $500 to $5,000. When those generated hefty returns, Nolan made bigger deposits. On several occasions she was able to withdraw amounts ranging from $10,000 to $30,000.

But after investing more than $4.5 million of her own money over nearly four months, Nolan found her account was suddenly frozen. She was then issued a tax statement saying she owed nearly $500,000 in taxes before she could reactivate her account or access her funds.

Nolan said it seems obvious in hindsight that she should never have paid the tax bill. Because xtb-market and her mentor cut all communications with her after that, and the entire website disappeared just a few weeks later.

Justin Maile, an investigation partner manager at Chainalysis, told Vice News that the tax portion of the pig butchering scam relies on the “sunk costs fallacy,” when people are reluctant to abandon a failing strategy or course of action because they have already invested heavily in it.

“Once the victim starts getting skeptical or tries to withdraw their funds, they are often told that they have to pay tax on the gains before funds can be unlocked,” Maile told Vice News. “The scammers will try to get any last payments out of the victims by exploiting the sunk cost fallacy and dangling huge profits in front of them.”

Vice recently published an in-depth report on pig butchering’s link to organized crime gangs in Asia that lure young job seekers with the promise of customer service jobs in call centers. Instead, those who show up at the appointed place and time are taken on long car rides and/or forced hikes across the borders into Cambodia, where they are pressed into indentured servitude.

Vice found many of the people forced to work in pig-butchering scams are being held in Chinese-owned casinos operating in Cambodia. Many of those casinos were newly built when the Covid pandemic hit. As the new casinos and hotels sat empty, organized crime groups saw an opportunity to use these facilities to generate huge income streams, and many foreign travelers stranded in neighboring countries were eventually trafficked to these scam centers.

Vice reports:

“While figures on the number of people in scam centers in Cambodia is unknown, best estimates pieced together from various sources point to the tens of thousands across scam centers in Sihanoukville, Phnom Penh, and sites in border regions Poipet and Bavet. In April, Thailand’s assistant national police commissioner said 800 Thai citizens had been rescued from scam centers in Cambodia in recent months, with a further 1,000 citizens still trapped across the country. One Vietnamese worker estimated 300 of his compatriots were held on just one floor in a tall office block hosting scam operations.”

“…within Victory Paradise Resort alone there were 7,000 people, the majority from mainland China, but also Indonesians, Singaporeans and Filipinos. According to the Khmer Times, one 10-building complex of high-rises in Sihanoukville, known as The China Project, holds between 8,000 to 10,000 people participating in various scams—a workforce that would generate profits around the $1 billion mark each year at $300 per worker per day.”

THE KILLING FLOOR

REACTs’ West said while there are a large number of pig butchering victims reporting their victimization to the FBI, very few are receiving anything more than instructions about filing a complaint with the FBI’s Internet Crime Complaint Center (IC3), which keeps track of cybercrime losses and victims.

“There’s a huge gap in victims that are seeing any kind of service at all, where they’re reporting to the FBI but not being able to talk to anyone,” she said. “They’re filling out the IC3 form and never hearing back. It sort of feels like the federal government is ignoring this, so people are going to local agencies, which are sending these victims our way.”

For many younger victims of pig butchering, even losses of a few thousand dollars can be financially devastating. KrebsOnSecurity recently heard from two different readers who said they were in their 20s and lost more than $40,000 each when the investment platforms they were trading on vanished with their money.

The FBI can often bundle numerous IC3 complaints involving the same assailants and victims into a single case for federal prosecutors to pursue the guilty, and/or try to recapture what was stolen. In general, however, victims of crypto crimes rarely see that money again, or if they do it can take many years.

“The next piece is what can we actually do with these cases,” West said. “We used to frame success as getting bad people behind bars, but these cases leave us as law enforcement with not a lot of opportunity there.”

West said the good news is U.S. authorities are seeing some success in freezing cryptocurrency wallets suspected of being tied to large-scale cybercriminal operations. Indeed, Nolan told KrebsOnSecurity that her losses were substantial enough to warrant an official investigation by the FBI, which she says has since taken steps to freeze at least some of the assets tied to xtb-market[.]com.

Likewise, West said she was recently able to freeze cryptocurrency funds stolen from some pig butchering victims, and now REACT is focusing on helping state and local authorities learn how to do the same.

“It’s important to be able to mobilize quickly and know how to freeze and seize crypto and get it back to its rightful owner,” West said. “We definitely have made seizures in cases involving pig butchering, but we haven’t gotten that back to the rightful owners yet.”

In April, the FBI warned Internet users to be on guard against pig butchering scams, which it said attracts victims with “promises of romance and riches” before duping them out of their money. The IC3 said it received more than 4,300 complaints related to crypto-romance scams, resulting in losses of more than $429 million.

Here are some common elements of a pig butchering scam:

–Dating apps: Pig-butchering attempts are common on dating apps, but they can begin with almost any type of communication, including SMS text messages.
–WhatsApp: In virtually all documented cases of pig butchering, the target is moved fairly quickly into chatting with the scammer via WhatsApp.
–No video: The scammers will come up with all kinds of excuses not to do a video call. But they will always refuse.
–Investment chit-chat: Your contact (eventually) claims to have inside knowledge about the cryptocurrency market and can help you make money.

The FBI’s tips on avoiding crypto scams:

-Never send money, trade, or invest based on the advice of someone you have only met online.
-Don’t talk about your current financial status to unknown and untrusted people.
-Don’t provide your banking information, Social Security Number, copies of your identification or passport, or any other sensitive information to anyone online or to a site you do not know is legitimate.
-If an online investment or trading site is promoting unbelievable profits, it is most likely that—unbelievable.
-Be cautious of individuals who claim to have exclusive investment opportunities and urge you to act fast.

A Deep Dive Into the Residential Proxy Service ‘911’

For the past seven years, an online service known as 911 has sold access to hundreds of thousands of Microsoft Windows computers daily, allowing customers to route their Internet traffic through PCs in virtually any country or city around the globe — but predominantly in the United States. 911 says its network is made up entirely of users who voluntarily install its “free VPN” software. But new research shows the proxy service has a long history of purchasing installations via shady “pay-per-install” affiliate marketing schemes, some of which 911 operated on its own.

911[.]re is one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.

From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.

Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.

Researchers at the University of Sherbrooke in Canada recently published an analysis of 911, and found there were roughly 120,000 PCs for rent via the service, with the largest number of them located in the United States.

“The 911[.]re network uses at least two free VPN services to lure its users to install a malware-like software that achieves persistence on the user’s computer,” the researchers wrote. “During the research we identified two free VPN services that [use] a subterfuge to lure users to install software that looks legitimate but makes them part of the network. These two software are currently unknown to most if not all antivirus companies.”

The researchers concluded that 911 is supported by a “mid scale botnet-like infrastructure that operates in several networks, such as corporate, government and critical infrastructure.” The Canadian team said they found many of the 911 nodes available for rent were situated within several major US-based universities and colleges, critical infrastructures such as clean water, defense contractors, law enforcement and government networks.

Highlighting the risk that 911 nodes could pose to internal corporate networks, they observed that “the infection of a node enables the 911.re user to access shared resources on the network such as local intranet portals or other services.”

“It also enables the end user to probe the LAN network of the infected node,” the paper continues. “Using the internal router, it would be possible to poison the DNS cache of the LAN router of the infected node, enabling further attacks.”

THE INTERNET NEVER FORGETS

A review of the clues left behind by 911’s early days on the Internet paint a more complete picture of this long-running proxy network. The domain names used by 911 over the years have a few common elements in their original WHOIS registration records, including the address ustraffic@qq.com and a Yunhe Wang from Beijing.

That ustraffic email is tied to a small number of interesting domains, including browsingguard[.]com, cleantraffic[.]net, execlean[.]net, proxygate[.]net, and flashupdate[.]net.

A cached copy of flashupdate[.]net available at the Wayback Machine shows that in 2016 this domain was used for the “ExE Bucks” affiliate program, a pay-per-install business which catered to people already running large collections of hacked computers or compromised websites. Affiliates were paid a set amount for each installation of the software, with higher commissions for installs in more desirable nations, particularly Europe, Canada and the United States.

“We load only one software — it’s a Socks5 proxy program,” read the message to ExE Bucks affiliates. The website said affiliates were free to spread the proxy software by any means available (i.e. “all promotion methods allowed”). The website’s copyright suggests the ExE Bucks affiliate program dates back to 2012.

Another domain tied to the ustraffic@qq.com email in 2016 was ExeClean[.]net, a service that advertised to cybercriminals seeking to obfuscate their malicious software so that it goes undetected by all or at least most of the major antivirus products on the market.

“Our technology ensures the maximum security from reverse engineering and antivirus detections,” ExEClean promised.

Yet another domain connected to the ustraffic email is p2pshare[.]net, which advertised “free unlimited internet file-sharing platform” for those who agreed to install their software.

Still more domains associated with ustraffic@qq.com suggest 911’s proxy has been disguised as security updates for video player plugins, including flashplayerupdate[.]xyz, mediaplayerupdate[.]xyz, and videoplayerupdate[.]xyz.

The earliest version of the 911 website available from the Wayback Machine is from 2016. A sister service called proxygate[.]net launched roughly a year prior to 911 as a “free” public test of the budding new residential proxy service. “Basically using clients to route for everyone,” was how Proxygate described itself in 2016.

For more than a year after its founding, the 911 website was written entirely in Simplified Chinese. The service has only ever accepted payment via virtual currencies such as Bitcoin and Monero, as well as Alipay and China UnionPay, both payment platforms based in China.

Initially, the terms and conditions of 911’s “End User License Agreement (EULA) named a company called Wugaa Enterprises LLC, which was registered in California in 2016. Records from the California Secretary of State office show that in November 2016, Wugaa Enterprises said it was in the Internet advertising business, and had named as its CEO as one Nicolae Aurelian Mazgarean of Brasov, Romania.

A search of European VAT numbers shows the same Brasov, RO address tied to an enterprise called PPC Leads SRL (in the context of affiliate-based marketing, “PPC” generally refers to the term “pay-per-click”).

911’s EULA would later change its company name and address in 2017, to International Media Ltd. in the British Virgin Islands. That is the same information currently displayed on the 911 website.

The EULA attached to 911 software downloaded from browsingguard[.]com (tied to the same ustraffic@qq email that registered 911) references a company called Gold Click Limited. According to the UK Companies House, Gold Click Limited was registered in 2016 to a 34-year-old Yunhe Wang from Beijing City. Many of the WHOIS records for the above mentioned domains also include the name Yunhe Wang, or some variation thereof.

In a response to questions from KrebsOnSecurity, 911 said the researchers were wrong, and that 911 has nothing to do with any of the other domains mentioned above.

“We have 911 SDK link and how it works described clearly in the “Terms of use” of affiliated partners products, and we have details of how the community powered network works on our webpages,” read an email response.

“Besides that, for protecting the end users, we banned many domains’ access and blocked the vulnerable ports, e.g. spamming emails, and torrent is not possible from the 911 network,” the reply continued. “Same as scanning and many others…Accessing to the Lan network and router is also blocked. We are monitoring 911 user’s account closely, once any abnormal behavior detected, we suspend the user’s account right away.”

FORUM ACTIVITY?

911 has remained one of the most popular services among denizens of the cybercrime underground for years, becoming almost shorthand for connecting to that “last mile” of cybercrime. Namely, the ability to route one’s malicious traffic through a computer that is geographically close to the consumer whose credit card they’re about to charge at some website, or whose bank account they’re about to empty.

Given the frequency with which 911 has been praised by cybercrooks on the top forums, it was odd to find the proprietors of 911 do not appear to have created any official support account for the service on any of several dozen forums reviewed by this author going back a decade. However there are two cybercriminal identities on the forums that have responded to individual 911 help requests, and who promoted the sale of 911 accounts via their handles.

Both of these identities were active on the crime forum fl.l33t[.]su between 2016 and 2019. The user “Transfer” advertised and sold access to 911 from 2016 to 2018, amid many sales threads where they advertised expensive electronics and other consumer goods that were bought online with stolen credit cards.

In a 2017 discussion on fl.l33t[.]su, the user who picked the handle “527865713” could be seen answering private messages in response to help inquiries seeking someone at 911. That identity is tied to an individual who for years advertised the ability to receive and relay large wire transfers from China.

One ad from this user in 2016 offered a “China wire service” focusing on Western Union payments, where “all transfers are accepted in China.” The service charged 20 percent of all “scam wires,” unauthorized wire transfers resulting from bank account takeovers or scams like CEO impersonation schemes.

911 TODAY

In August 2021, 911’s biggest competitor — a 15-year-old proxy network built on malware-compromised PCs called VIP72 — abruptly closed up shop. Almost overnight, an overwhelming number of former VIP72 customers began shifting their proxy activities to 911.

That’s according to Riley Kilmer, co-founder of Spur.us — a security company that monitors anonymity services. Kilmer said 911 also gained an influx of new customers after the Jan. 2022 closure of LuxSocks, another malware-based proxy network.

“911’s user base skyrocketed after VIP72 and then LuxSocks went away,” Kilmer said. “And it’s not hard to see why. 911 and VIP72 are both Windows-based apps that operate in a similar way, where you buy private access to IPs.”

Kilmer said 911 is interesting because it appears to be based in China, while nearly all of the other major proxy networks are Russian-backed or Russian-based.

“They have two basic methods to get new IPs,” Kilmer said. “The free VPN apps, and the other is trojanized torrents. They’ll re-upload Photoshop and stuff like that so that it’s backdoored with the 911 proxy. They claim the proxy is bundled with legitimate software and that users all agree to their Terms of Service, meanwhile they can hide behind the claim that it was some affiliate who installed the software, not them.”

Kilmer said at last count, 911 had nearly 200,000 proxy nodes for sale, spanning more than 200 countries: The largest geographic concentration is the United States, where more than 42,000 proxies are currently for rent by the service.

PARTING THOUGHTS

Beware of “free” or super low-cost VPN services. Proper VPN services are not cheap to operate, so the revenue for the service has to come from somewhere. And there are countless “free” VPN services that are anything but, as we’ve seen with 911.

In general, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others. Many free VPN services will enlist users as VPN nodes for others to use, and some even offset costs by collecting and reselling data from their users.

All VPN providers claim to prioritize the privacy of their users, but many then go on to collect and store all manner of personal and financial data from those customers. Others are fairly opaque about their data collection and retention policies.

I’ve largely avoided wading into the fray about which VPN services are best, but there are so many shady and just plain bad ones out there that I’d be remiss if I didn’t mention one VPN provider whose business practices and transparency of operation consistently distinguish them from the rest. If maintaining your privacy and anonymity are primary concerns for you as a VPN user, check out Mullvad.net.

Let me make clear that KrebsOnSecurity does not have any financial or business ties to this company (for the avoidance of doubt, this post doesn’t even link to them). I mention it only because I’ve long been impressed with their candor and openness, and because Mullvad goes out of its way to discourage customers from sharing personal or financial data.

To that end, Mullvad will even accept mailed payments of cash to fund accounts, quite a rarity these days. More importantly, the service doesn’t ask users to share phone numbers, email addresses or any other personal information. Nor does it require customers to create passwords: Each subscription can be activated just by entering a Mullvad account number (woe to those who lose their account number).

I wish more companies would observe this remarkably economical security practice, which boils down to the mantra, “You don’t have to protect what you don’t collect.”

Update, July 24, 11:15 a.m. ET: 911’s homepage now includes a banner saying the service has halted new registrations and payments. “We are reviewing our network and adding a series of security measures to prevent misuse of our services,” the message reads. “Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”

Update, July 30, 10:07 a.m. ET: 911 announced on July 28 that it is permanently closing down, following a series of data breaches this month that 911 says resulted in the deletion of customer data.

Experian, You Have Some Explaining to Do

Twice in the past month KrebsOnSecurity has heard from readers who had their accounts at big-three credit bureau Experian hacked and updated with a new email address that wasn’t theirs. In both cases the readers used password managers to select strong, unique passwords for their Experian accounts. Research suggests identity thieves were able to hijack the accounts simply by signing up for new accounts at Experian using the victim’s personal information and a different email address.

John Turner is a software engineer based in Salt Lake City. Turner said he created the account at Experian in 2020 to place a security freeze on his credit file, and that he used a password manager to select and store a strong, unique password for his Experian account.

Turner said that in early June 2022 he received an email from Experian saying the email address on his account had been changed. Experian’s password reset process was useless at that point because any password reset links would be sent to the new (impostor’s) email address.

An Experian support person Turner reached via phone after a lengthy hold time asked for his Social Security Number (SSN) and date of birth, as well as his account PIN and answers to his secret questions. But the PIN and secret questions had already been changed by whoever re-signed up as him at Experian.

“I was able to answer the credit report questions successfully, which authenticated me to their system,” Turner said. “At that point, the representative read me the current stored security questions and PIN, and they were definitely not things I would have used.”

Turner said he was able to regain control over his Experian account by creating a new account. But now he’s wondering what else he could do to prevent another account compromise.

“The most frustrating part of this whole thing is that I received multiple ‘here’s your login information’ emails later that I attributed to the original attackers coming back and attempting to use the ‘forgot email/username’ flow, likely using my SSN and DOB, but it didn’t go to their email that they were expecting,” Turner said. “Given that Experian doesn’t support two-factor authentication of any kind — and that I don’t know how they were able to get access to my account in the first place — I’ve felt very helpless ever since.”

Arthur Rishi is a musician and co-executive director of the Boston Landmarks Orchestra. Rishi said he recently discovered his Experian account had been hijacked after receiving an alert from his credit monitoring service (not Experian’s) that someone had tried to open an account in his name at JPMorgan Chase.

Rishi said the alert surprised him because his credit file at Experian was frozen at the time, and Experian did not notify him about any activity on his account. Rishi said Chase agreed to cancel the unauthorized account application, and even rescinded its credit inquiry (each credit pull can ding your credit score slightly).

But he never could get anyone from Experian’s support to answer the phone, despite spending what seemed like eternity trying to progress through the company’s phone-based system. That’s when Rishi decided to see if he could create a new account for himself at Experian.

“I was able to open a new account at Experian starting from scratch, using my SSN, date of birth and answering some really basic questions, like what kind of car did you take out a loan for, or what city did you used to live in,’ Rishi said.

Upon completing the sign-up, Rishi noticed that his credit was unfrozen.

Like Turner, Rishi is now worried that identity thieves will just hijack his Experian account once more, and that there is nothing he can do to prevent such a scenario. For now, Rishi has decided to pay Experian $25.99 a month to more closely monitor his account for suspicious activity. Even using the paid Experian service, there were no additional multi-factor authentication options available, although he said Experian did send a one-time code to his phone via SMS recently when he logged on.

“Experian now sometimes does require MFA for me if I use a new browser or have my VPN on,” Rishi said, but he’s not sure if Experian’s free service would have operated differently.

“I get so angry when I think about all this,” he said. “I have no confidence this won’t happen again.”

In a written statement, Experian suggested that what happened to Rishi and Turner was not a normal occurrence, and that its security and identity verification practices extend beyond what is visible to the user.

“We believe these are isolated incidents of fraud using stolen consumer information,” Experian’s statement reads. “Specific to your question, once an Experian account is created, if someone attempts to create a second Experian account, our systems will notify the original email on file.”

“We go beyond reliance on personally identifiable information (PII) or a consumer’s ability to answer knowledge-based authentication questions to access our systems,” the statement continues. “We do not disclose additional processes for obvious security reasons; however, our data and analytical capabilities verify identity elements across multiple data sources and are not visible to the consumer. This is designed to create a more positive experience for our consumers and to provide additional layers of protection. We take consumer privacy and security seriously, and we continually review our security processes to guard against constant and evolving threats posed by fraudsters.”

ANALYSIS

KrebsOnSecurity sought to replicate Turner and Rishi’s experience — to see if Experian would allow me to re-create my account using my personal information but a different email address. The experiment was done from a different computer and Internet address than the one that created the original account years ago.

After providing my Social Security Number (SSN), date of birth, and answering several multiple choice questions whose answers are derived almost entirely from public records, Experian promptly changed the email address associated with my credit file. It did so without first confirming that new email address could respond to messages, or that the previous email address approved the change.

Experian’s system then sent an automated message to the original email address on file, saying the account’s email address had been changed. The only recourse Experian offered in the alert was to sign in, or send an email to an Experian inbox that replies with the message, “this email address is no longer monitored.”

After that, Experian prompted me to select new secret questions and answers, as well as a new account PIN — effectively erasing the account’s previously chosen PIN and recovery questions. Once I’d changed the PIN and security questions, Experian’s site helpfully reminded me that I have a security freeze on file, and would I like to remove or temporarily lift the security freeze?

To be clear, Experian does have a business unit that sells one-time password services to businesses. While Experian’s system did ask for a mobile number when I signed up a second time, at no time did that number receive a notification from Experian. Also, I could see no option in my account to enable multi-factor authentication for all logins.

How does Experian differ from the practices of Equifax and TransUnion, the other two big consumer credit reporting bureaus? When KrebsOnSecurity tried to re-create an existing account at TransUnion using my Social Security number, TransUnion rejected the application, noting that I already had an account and prompting me to proceed through its lost password flow. The company also appears to send an email to the address on file asking to validate account changes.

Likewise, trying to recreate an existing account at Equifax using personal information tied to my existing account prompts Equifax’s systems to report that I already have an account, and to use their password reset process (which involves sending a verification email to the address on file).

KrebsOnSecurity has long urged readers in the United States to place a security freeze on their files with the three major credit bureaus. With a freeze in place, potential creditors can’t pull your credit file, which makes it very unlikely anyone will be granted new lines of credit in your name. I’ve also advised readers to plant their flag at the three major bureaus, to prevent identity thieves from creating an account for you and assuming control over your identity.

The experiences of Rishi, Turner and this author suggest Experian’s practices currently undermine both of those proactive security measures. Even so, having an active account at Experian may be the only way you find out when crooks have assumed your identity. Because at least then you should receive an email from Experian saying they gave your identity to someone else.

In April 2021, KrebsOnSecurity revealed how identity thieves were exploiting lax authentication on Experian’s PIN retrieval page to unfreeze consumer credit files. In those cases, Experian failed to send any notice via email when a freeze PIN was retrieved, nor did it require the PIN to be sent to an email address already associated with the consumer’s account.

A few days after that April 2021 story, KrebsOnSecurity broke the news that an Experian API was exposing the credit scores of most Americans.

Emory Roan, policy counsel for the Privacy Rights Clearinghouse, said Experian not offering multi-factor authentication for consumer accounts is inexcusable in 2022.

“They compound the problem by gating the recovery process with information that’s likely available or inferable from third party data brokers, or that could have been exposed in previous data breaches,” Roan said. “Experian is one of the largest Consumer Reporting Agencies in the country, trusted as one of the few essential players in a credit system Americans are forced to be part of. For them to not offer consumers some form of (free) MFA is baffling and reflects extremely poorly on Experian.”

Nicholas Weaver, a researcher for the International Computer Science Institute at University of California, Berkeley, said Experian has no real incentive to do things right on the consumer side of its business. That is, he said, unless Experian’s customers — banks and other lenders — choose to vote with their feet because too many people with frozen credit files are having to deal with unauthorized applications for new credit.

“The actual customers of the credit service don’t realize how much worse Experian is, and this isn’t the first time Experian has screwed up horribly,” Weaver said. “Experian is part of a triopoly, and I’m sure this is costing their actual customers money, because if you have a credit freeze that gets lifted and somebody loans against it, it’s the lender who eats that fraud cost.”

And unlike consumers, he said, lenders do have a choice in which of the triopoly handles their credit checks.

“I do think it’s important to point out that their real customers do have a choice, and they should switch to TransUnion and Equifax,” he added.

More greatest hits from Experian:

2017: Experian Site Can Give Anyone Your Credit Freeze PIN
2015: Experian Breach Affects 15 Million Customers
2015: Experian Breach Tied to NY-NJ ID Theft Ring
2015: At Experian, Security Attrition Amid Acquisitions
2015: Experian Hit With Class Action Over ID Theft Service
2014: Experian Lapse Allowed ID Theft Service Access to 200 Million Consumer Records
2013: Experian Sold Consumer Data to ID Theft Service

Update, 10:32 a.m.: Updated the story to clarify that while Experian does sometimes ask users to enter a one-time code sent via SMS to the number on file, there does not appear to be any option to enable this on all logins.