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For nearly a dozen years, residents of South Carolina have been kept in the dark by state and federal investigators over who was responsible for hacking into the state’s revenue department in 2012 and stealing tax and bank account information for 3.6 million people. The answer may no longer be a mystery: KrebsOnSecurity found compelling clues suggesting the intrusion was carried out by the same Russian hacking crew that stole of millions of payment card records from big box retailers like Home Depot and Target in the years that followed.
Questions about who stole tax and financial data on roughly three quarters of all South Carolina residents came to the fore last week at the confirmation hearing of Mark Keel, who was appointed in 2011 by Gov. Nikki Haley to head the state’s law enforcement division. If approved, this would be Keel’s third six-year term in that role.
The Associated Press reports that Keel was careful not to release many details about the breach at his hearing, telling lawmakers he knows who did it but that he wasn’t ready to name anyone.
“I think the fact that we didn’t come up with a whole lot of people’s information that got breached is a testament to the work that people have done on this case,” Keel asserted.
A ten-year retrospective published in 2022 by The Post and Courier in Columbia, S.C. said investigators determined the breach began on Aug. 13, 2012, after a state IT contractor clicked a malicious link in an email. State officials said they found out about the hack from federal law enforcement on October 10, 2012.
KrebsOnSecurity examined posts across dozens of cybercrime forums around that time, and found only one instance of someone selling large volumes of tax data in the year surrounding the breach date.
On Oct. 7, 2012 — three days before South Carolina officials say they first learned of the intrusion — a notorious cybercriminal who goes by the handle “Rescator” advertised the sale of “a database of the tax department of one of the states.”
“Bank account information, SSN and all other information,” Rescator’s sales thread on the Russian-language crime forum Embargo read. “If you purchase the entire database, I will give you access to it.”
A week later, Rescator posted a similar offer on the exclusive Russian forum Mazafaka, saying he was selling information from a U.S. state tax database, without naming the state. Rescator said the data exposed included Social Security Number (SSN), employer, name, address, phone, taxable income, tax refund amount, and bank account number.
“There is a lot of information, I am ready to sell the entire database, with access to the database, and in parts,” Rescator told Mazafaka members. “There is also information on corporate taxpayers.”
On Oct. 26, 2012, the state announced the breach publicly. State officials said they were working with investigators from the U.S. Secret Service and digital forensics experts from Mandiant, which produced an incident report (PDF) that was later published by South Carolina Dept. of Revenue. KrebsOnSecurity sought comment from the Secret Service, South Carolina prosecutors, and Mr. Keel’s office. This story will be updated if any of them respond. Update: The Secret Service declined to comment.
On Nov. 18, 2012, Rescator told fellow denizens of the forum Verified he was selling a database of 65,000 records with bank account information from several smaller, regional financial institutions. Rescator’s sales thread on Verified listed more than a dozen database fields, including account number, name, address, phone, tax ID, date of birth, employer and occupation.
Asked to provide more context about the database for sale, Rescator told forum members the database included financial records related to tax filings of a U.S. state. Rescator added that there was a second database of around 80,000 corporations that included social security numbers, names and addresses, but no financial information.
The AP says South Carolina paid $12 million to Experian for identity theft protection and credit monitoring for its residents after the breach.
“At the time, it was one of the largest breaches in U.S. history but has since been surpassed greatly by hacks to Equifax, Yahoo, Home Depot, Target and PlayStation,” the AP’s Jeffrey Collins wrote.
As it happens, Rescator’s criminal hacking crew was directly responsible for the 2013 breach at Target and the 2014 hack of Home Depot. The Target intrusion saw Rescator’s cybercrime shops selling roughly 40 million stolen payment cards, and 56 million cards from Home Depot customers.
Who is Rescator? On Dec. 14, 2023, KrebsOnSecurity published the results of a 10-year investigation into the identity of Rescator, a.k.a. Mikhail Borisovich Shefel, a 36-year-old who lives in Moscow and who recently changed his last name to Lenin.
Mr. Keel’s assertion that somehow the efforts of South Carolina officials following the breach may have lessened its impact on citizens seems unlikely. The stolen tax and financial data appears to have been sold openly on cybercrime forums by one of the Russian underground’s most aggressive and successful hacking crews.
While there are no indications from reviewing forum posts that Rescator ever sold the data, his sales threads came at a time when the incidence of tax refund fraud was skyrocketing.
Tax-related identity theft occurs when someone uses a stolen identity and SSN to file a tax return in that person’s name claiming a fraudulent refund. Victims usually first learn of the crime after having their returns rejected because scammers beat them to it. Even those who are not required to file a return can be victims of refund fraud, as can those who are not actually owed a refund from the U.S. Internal Revenue Service (IRS).
According to a 2013 report from the Treasury Inspector General’s office, the IRS issued nearly $4 billion in bogus tax refunds in 2012, and more than $5.8 billion in 2013. The money largely was sent to people who stole SSNs and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.
It remains unclear why Shefel has never been officially implicated in the breaches at Target, Home Depot, or in South Carolina. It may be that Shefel has been indicted, and that those indictments remain sealed for some reason. Perhaps prosecutors were hoping Shefel would decide to leave Russia, at which point it would be easier to apprehend him if he believed no one was looking for him.
But all signs are that Shefel is deeply rooted in Russia, and has no plans to leave. In January 2024, authorities in Australia, the United States and the U.K. levied financial sanctions against 33-year-old Russian man Aleksandr Ermakov for allegedly stealing data on 10 million customers of the Australian health insurance giant Medibank.
A week after those sanctions were put in place, KrebsOnSecurity published a deep dive on Ermakov, which found that he co-ran a Moscow-based IT security consulting business along with Mikhail Shefel called Shtazi-IT.
A Google-translated version of Shtazi dot ru. Image: Archive.org.
If you live in the United States, the data broker Radaris likely knows a great deal about you, and they are happy to sell what they know to anyone. But how much do we know about Radaris? Publicly available data indicates that in addition to running a dizzying array of people-search websites, the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.
Formed in 2009, Radaris is a vast people-search network for finding data on individuals, properties, phone numbers, businesses and addresses. Search for any American’s name in Google and the chances are excellent that a listing for them at Radaris.com will show up prominently in the results.
Radaris reports typically bundle a substantial amount of data scraped from public and court documents, including any current or previous addresses and phone numbers, known email addresses and registered domain names. The reports also list address and phone records for the target’s known relatives and associates. Such information could be useful if you were trying to determine the maiden name of someone’s mother, or successfully answer a range of other knowledge-based authentication questions.
Currently, consumer reports advertised for sale at Radaris.com are being fulfilled by a different people-search company called TruthFinder. But Radaris also operates a number of other people-search properties — like Centeda.com — that sell consumer reports directly and behave almost identically to TruthFinder: That is, reel the visitor in with promises of detailed background reports on people, and then charge a $34.99 monthly subscription fee just to view the results.
The Better Business Bureau (BBB) assigns Radaris a rating of “F” for consistently ignoring consumers seeking to have their information removed from Radaris’ various online properties. Of the 159 complaints detailed there in the last year, several were from people who had used third-party identity protection services to have their information removed from Radaris, only to receive a notice a few months later that their Radaris record had been restored.
What’s more, Radaris’ automated process for requesting the removal of your information requires signing up for an account, potentially providing more information about yourself that the company didn’t already have (see screenshot above).
Radaris has not responded to requests for comment.
Radaris, TruthFinder and others like them all force users to agree that their reports will not be used to evaluate someone’s eligibility for credit, or a new apartment or job. This language is so prominent in people-search reports because selling reports for those purposes would classify these firms as consumer reporting agencies (CRAs) and expose them to regulations under the Fair Credit Reporting Act (FCRA).
These data brokers do not want to be treated as CRAs, and for this reason their people search reports typically do not include detailed credit histories, financial information, or full Social Security Numbers (Radaris reports include the first six digits of one’s SSN).
But in September 2023, the U.S. Federal Trade Commission found that TruthFinder and another people-search service Instant Checkmate were trying to have it both ways. The FTC levied a $5.8 million penalty against the companies for allegedly acting as CRAs because they assembled and compiled information on consumers into background reports that were marketed and sold for employment and tenant screening purposes.
An excerpt from the FTC’s complaint against TruthFinder and Instant Checkmate.
The FTC also found TruthFinder and Instant Checkmate deceived users about background report accuracy. The FTC alleges these companies made millions from their monthly subscriptions using push notifications and marketing emails that claimed that the subject of a background report had a criminal or arrest record, when the record was merely a traffic ticket.
“All the while, the companies touted the accuracy of their reports in online ads and other promotional materials, claiming that their reports contain “the MOST ACCURATE information available to the public,” the FTC noted. The FTC says, however, that all the information used in their background reports is obtained from third parties that expressly disclaim that the information is accurate, and that TruthFinder and Instant Checkmate take no steps to verify the accuracy of the information.
The FTC said both companies deceived customers by providing “Remove” and “Flag as Inaccurate” buttons that did not work as advertised. Rather, the “Remove” button removed the disputed information only from the report as displayed to that customer; however, the same item of information remained visible to other customers who searched for the same person.
The FTC also said that when a customer flagged an item in the background report as inaccurate, the companies never took any steps to investigate those claims, to modify the reports, or to flag to other customers that the information had been disputed.
According to Radaris’ profile at the investor website Pitchbook.com, the company’s founder and “co-chief executive officer” is a Massachusetts resident named Gary Norden, also known as Gary Nard.
An analysis of email addresses known to have been used by Mr. Norden shows he is a native Russian man whose real name is Igor Lybarsky (also spelled Lubarsky). Igor’s brother Dmitry, who goes by “Dan,” appears to be the other co-CEO of Radaris. Dmitry Lybarsky’s Facebook/Meta account says he was born in March 1963.
The Lybarsky brothers Dmitry or “Dan” (left) and Igor a.k.a. “Gary,” in an undated photo.
Indirectly or directly, the Lybarskys own multiple properties in both Sherborn and Wellesley, Mass. However, the Radaris website is operated by an offshore entity called Bitseller Expert Ltd, which is incorporated in Cyprus. Neither Lybarsky brother responded to requests for comment.
A review of the domain names registered by Gary Norden shows that beginning in the early 2000s, he and Dan built an e-commerce empire by marketing prepaid calling cards and VOIP services to Russian expatriates who are living in the United States and seeking an affordable way to stay in touch with loved ones back home.
A Sherborn, Mass. property owned by Barsky Real Estate Trust and Dmitry Lybarsky.
In 2012, the main company in charge of providing those calling services — Wellesley Hills, Mass-based Unipoint Technology Inc. — was fined $179,000 by the U.S. Federal Communications Commission, which said Unipoint never applied for a license to provide international telecommunications services.
DomainTools.com shows the email address gnard@unipointtech.com is tied to 137 domains, including radaris.com. DomainTools also shows that the email addresses used by Gary Norden for more than two decades — epop@comby.com, gary@barksy.com and gary1@eprofit.com, among others — appear in WHOIS registration records for an entire fleet of people-search websites, including: centeda.com, virtory.com, clubset.com, kworld.com, newenglandfacts.com, and pub360.com.
Still more people-search platforms tied to Gary Norden– like publicreports.com and arrestfacts.com — currently funnel interested customers to third-party search companies, such as TruthFinder and PersonTrust.com.
The email addresses used by Gary Nard/Gary Norden are also connected to a slew of data broker websites that sell reports on businesses, real estate holdings, and professionals, including bizstanding.com, homemetry.com, trustoria.com, homeflock.com, rehold.com, difive.com and projectlab.com.
Domain records indicate that Gary and Dan for many years operated a now-defunct pay-per-click affiliate advertising network called affiliate.ru. That entity used domain name servers tied to the aforementioned domains comby.com and eprofit.com, as did radaris.ru.
A machine-translated version of Affiliate.ru, a Russian-language site that advertised hundreds of money making affiliate programs, including the Comfi.com prepaid calling card affiliate.
Comby.com used to be a Russian language social media network that looked a great deal like Facebook. The domain now forwards visitors to Privet.ru (“hello” in Russian), a dating site that claims to have 5 million users. Privet.ru says it belongs to a company called Dating Factory, which lists offices in Switzerland. Privet.ru uses the Gary Norden domain eprofit.com for its domain name servers.
Dating Factory’s website says it sells “powerful dating technology” to help customers create unique or niche dating websites. A review of the sample images available on the Dating Factory homepage suggests the term “dating” in this context refers to adult websites. Dating Factory also operates a community called FacebookOfSex, as well as the domain analslappers.com.
Email addresses for the Comby and Eprofit domains indicate Gary Norden operates an entity in Wellesley Hills, Mass. called RussianAmerican Holding Inc. (russianamerica.com). This organization is listed as the owner of the domain newyork.ru, which is a site dedicated to orienting newcomers from Russia to the Big Apple.
Newyork.ru’s terms of service refer to an international calling card company called ComFi Inc. (comfi.com) and list an address as PO Box 81362 Wellesley Hills, Ma. Other sites that include this address are russianamerica.com, russianboston.com, russianchicago.com, russianla.com, russiansanfran.com, russianmiami.com, russiancleveland.com and russianseattle.com (currently offline).
ComFi is tied to Comfibook.com, which was a search aggregator website that collected and published data from many online and offline sources, including phone directories, social networks, online photo albums, and public records.
The current website for russianamerica.com. Note the ad in the bottom left corner of this image for Channel One, a Russian state-owned media firm that is currently sanctioned by the U.S. government.
Many of the U.S. city-specific online properties apparently tied to Gary Norden include phone numbers on their contact pages for a pair of Russian media and advertising firms based in southern California. The phone number 323-874-8211 appears on the websites russianla.com, russiasanfran.com, and rosconcert.com, which sells tickets to theater events performed in Russian.
Historic domain registration records from DomainTools show rosconcert.com was registered in 2003 to Unipoint Technologies — the same company fined by the FCC for not having a license. Rosconcert.com also lists the phone number 818-377-2101.
A phone number just a few digits away — 323-874-8205 — appears as a point of contact on newyork.ru, russianmiami.com, russiancleveland.com, and russianchicago.com. A search in Google shows this 82xx number range — and the 818-377-2101 number — belong to two different entities at the same UPS Store mailbox in Tarzana, Calif: American Russian Media Inc. (armediacorp.com), and Lamedia.biz.
Armediacorp.com is the home of FACT Magazine, a glossy Russian-language publication put out jointly by the American-Russian Business Council, the Hollywood Chamber of Commerce, and the West Hollywood Chamber of Commerce.
Lamedia.biz says it is an international media organization with more than 25 years of experience within the Russian-speaking community on the West Coast. The site advertises FACT Magazine and the Russian state-owned media outlet Channel One. Clicking the Channel One link on the homepage shows Lamedia.biz offers to submit advertising spots that can be shown to Channel One viewers. The price for a basic ad is listed at $500.
In May 2022, the U.S. government levied financial sanctions against Channel One that bar US companies or citizens from doing business with the company.
The website of lamedia.biz offers to sell advertising on two Russian state-owned media firms currently sanctioned by the U.S. government.
In 2014, a group of people sued Radaris in a class-action lawsuit claiming the company’s practices violated the Fair Credit Reporting Act. Court records indicate the defendants never showed up in court to dispute the claims, and as a result the judge eventually awarded the plaintiffs a default judgement and ordered the company to pay $7.5 million.
But the plaintiffs in that civil case had a difficult time collecting on the court’s ruling. In response, the court ordered the radaris.com domain name (~9.4M monthly visitors) to be handed over to the plaintiffs.
However, in 2018 Radaris was able to reclaim their domain on a technicality. Attorneys for the company argued that their clients were never named as defendants in the original lawsuit, and so their domain could not legally be taken away from them in a civil judgment.
“Because our clients were never named as parties to the litigation, and were never served in the litigation, the taking of their property without due process is a violation of their rights,” Radaris’ attorneys argued.
In October 2023, an Illinois resident filed a class-action lawsuit against Radaris for allegedly using people’s names for commercial purposes, in violation of the Illinois Right of Publicity Act.
On Feb. 8, 2024, a company called Atlas Data Privacy Corp. sued Radaris LLC for allegedly violating “Daniel’s Law,” a statute that allows New Jersey law enforcement, government personnel, judges and their families to have their information completely removed from people-search services and commercial data brokers. Atlas has filed at least 140 similar Daniel’s Law complaints against data brokers recently.
Daniel’s Law was enacted in response to the death of 20-year-old Daniel Anderl, who was killed in a violent attack targeting a federal judge (his mother). In July 2020, a disgruntled attorney who had appeared before U.S. District Judge Esther Salas disguised himself as a Fedex driver, went to her home and shot and killed her son (the judge was unharmed and the assailant killed himself).
Earlier this month, The Record reported on Atlas Data Privacy’s lawsuit against LexisNexis Risk Data Management, in which the plaintiffs representing thousands of law enforcement personnel in New Jersey alleged that after they asked for their information to remain private, the data broker retaliated against them by freezing their credit and falsely reporting them as identity theft victims.
Another data broker sued by Atlas Data Privacy — pogodata.com — announced on Mar. 1 that it was likely shutting down because of the lawsuit.
“The matter is far from resolved but your response motivates us to try to bring back most of the names while preserving redaction of the 17,000 or so clients of the redaction company,” the company wrote. “While little consolation, we are not alone in the suit – the privacy company sued 140 property-data sites at the same time as PogoData.”
Atlas says their goal is convince more states to pass similar laws, and to extend those protections to other groups such as teachers, healthcare personnel and social workers. Meanwhile, media law experts say they’re concerned that enacting Daniel’s Law in other states would limit the ability of journalists to hold public officials accountable, and allow authorities to pursue criminals charges against media outlets that publish the same type of public and governments records that fuel the people-search industry.
There are some pending changes to the US legal and regulatory landscape that could soon reshape large swaths of the data broker industry. But experts say it is unlikely that any of these changes will affect people-search companies like Radaris.
On Feb. 28, 2024, the White House issued an executive order that directs the U.S. Department of Justice (DOJ) to create regulations that would prevent data brokers from selling or transferring abroad certain data types deemed too sensitive, including genomic and biometric data, geolocation and financial data, as well as other as-yet unspecified personal identifiers. The DOJ this week published a list of more than 100 questions it is seeking answers to regarding the data broker industry.
In August 2023, the Consumer Financial Protection Bureau (CFPB) announced it was undertaking new rulemaking related to data brokers.
Justin Sherman, an adjunct professor at Duke University, said neither the CFPB nor White House rulemaking will likely address people-search brokers because these companies typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.
“These dossiers contain everything from individuals’ names, addresses, and family information to data about finances, criminal justice system history, and home and vehicle purchases,” Sherman wrote in an October 2023 article for Lawfare. “People search websites’ business pitch boils down to the fact that they have done the work of compiling data, digitizing it, and linking it to specific people so that it can be searched online.”
Sherman said while there are ongoing debates about whether people search data brokers have legal responsibilities to the people about whom they gather and sell data, the sources of this information — public records — are completely carved out from every single state consumer privacy law.
“Consumer privacy laws in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia all contain highly similar or completely identical carve-outs for ‘publicly available information’ or government records,” Sherman wrote. “Tennessee’s consumer data privacy law, for example, stipulates that “personal information,” a cornerstone of the legislation, does not include ‘publicly available information,’ defined as:
“…information that is lawfully made available through federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the general public through widely distributed media, by the consumer, or by a person to whom the consumer has disclosed the information, unless the consumer has restricted the information to a specific audience.”
Sherman said this is the same language as the carve-out in the California privacy regime, which is often held up as the national leader in state privacy regulations. He said with a limited set of exceptions for survivors of stalking and domestic violence, even under California’s newly passed Delete Act — which creates a centralized mechanism for consumers to ask some third-party data brokers to delete their information — consumers across the board cannot exercise these rights when it comes to data scraped from property filings, marriage certificates, and public court documents, for example.
“With some very narrow exceptions, it’s either extremely difficult or impossible to compel these companies to remove your information from their sites,” Sherman told KrebsOnSecurity. “Even in states like California, every single consumer privacy law in the country completely exempts publicly available information.”
Below is a mind map that helped KrebsOnSecurity track relationships between and among the various organizations named in the story above:
A mind map of various entities apparently tied to Radaris and the company’s co-founders. Click to enlarge.
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Millions of Americans receiving food assistance benefits just earned a new right that they can’t yet enforce: The right to be reimbursed if funds on their Electronic Benefit Transfer (EBT) cards are stolen by card skimming devices secretly installed at cash machines and grocery store checkout lanes.
On December 29, 2022, President Biden signed into law the Consolidated Appropriations Act of 2023, which — for the first time ever — includes provisions for the replacement of stolen EBT benefits. This is a big deal because in 2022, organized crime groups began massively targeting EBT accounts — often emptying affected accounts at ATMs immediately after the states disperse funds each month.
EBT cards can be used along with a personal identification number (PIN) to pay for goods at participating stores, and to withdraw cash from an ATM. However, EBT cards differ from debit cards issued to most Americans in two important ways. First, most states do not equip EBT cards with smart chip technology, which can make the cards more difficult and expensive for skimming thieves to clone.
More critically, EBT participants traditionally have had little hope of recovering food assistance funds when their cards were copied by card-skimming devices and used for fraud. That’s because while the EBT programs are operated by individually by the states, those programs are funded by the U.S. Department of Agriculture (USDA), which until late last year was barred from reimbursing states for stolen EBT funds.
The protections passed in the 2023 Appropriations Act allow states to use federal funds to replace stolen EBT benefits, and they permit states to seek reimbursement for any skimmed EBT funds they may have replaced from their own coffers (dating back to Oct. 1, 2022).
But first, all 50 states must each submit a plan for how they are going to protect and replace food benefits stolen via card skimming. Guidance for the states in drafting those plans was issued by the USDA on Jan. 31 (PDF), and states that don’t get them done before Feb. 27, 2023 risk losing the ability to be reimbursed for EBT fraud losses.
Deborah Harris is a staff attorney at The Massachusetts Law Reform Institute (MLRI), a nonprofit legal assistance organization that has closely tracked the EBT skimming epidemic. In November 2022, the MLRI filed a class-action lawsuit against Massachusetts on behalf of thousands of low-income families who were collectively robbed of more than $1 million in food assistance benefits by card skimming devices secretly installed at cash machines and grocery store checkout lanes across the state.
Harris said she’s pleased that the USDA guidelines were issued so promptly, and that the guidance for states was not overly prescriptive. For example, some security experts have suggested that adding contactless capability to EBT cards could help participants avoid skimming devices altogether. But Harris said contactless cards do not require a PIN, which is the only thing that stops EBT cards from being drained at the ATM when a participant’s card is lost or stolen.
Then again, nothing in the guidance even mentions chip-based cards, or any other advice for improving the physical security of EBT cards. Rather, it suggests states should seek to develop the capability to perform basic fraud detection and alerting on suspicious transactions, such as when an EBT card that is normally used only in one geographic area suddenly is used to withdraw cash at an ATM halfway across the country.
“Besides having the states move fast to approve their plans, we’d also like to see a focused effort to move states from magstripe-only cards to chip, and also assisting states to develop the algorithms that will enable them to identify likely incidents of stolen benefits,” Harris said.
Harris said Massachusetts has begun using algorithms to look for these suspicious transaction patterns throughout its EBT network, and now has the ability to alert households and verify transactions. But she said most states do not have this capability.
“We have heard that other states aren’t currently able to do that,” Harris said. “But encouraging states to more affirmatively identify instances of likely theft and assisting with the claims and verification process is critical. Most households can’t do that on their own, and in Massachusetts it’s very hard for a person to get a copy of their transaction history. Some states can do that through third-party apps, but something so basic should not be on the burden of EBT households.”
Some states aren’t waiting for direction from the federal government to beef up EBT card security. Like Maryland, which identified more than 1,400 households hit by EBT skimming attacks last year — a tenfold increase over 2021.
Advocates for EBT beneficiaries in Maryland are backing Senate Bill 401 (PDF), which would require the use of chip technology and ongoing monitoring for suspicious activity (a hearing on SB401 is scheduled in the Maryland Senate Finance Commission for Thursday, Feb. 23, at 1 p.m.).
Michelle Salomon Madaio is a director at the Homeless Persons Representation Project, a legal assistance organization based in Silver Spring, Md. Madaio said the bill would require the state Department of Human Services to replace skimmed benefits, not only after the bill goes into effect but also retroactively from January 2020 to the present.
Madaio said the bill also would require the state to monitor for patterns of suspicious activity on EBT cards, and to develop a mechanism to contact potentially affected households.
“For most of the skimming victims we’ve worked with, the fraudulent transactions would be pretty easy to spot because they mostly happened in the middle of the night or out of state, or both,” Madaio said. “To make matters worse, a lot of families whose benefits were scammed then incurred late fees on many other things as a result.”
It is not difficult to see why organized crime groups have pounced on EBT cards as easy money. In most traditional payment card transactions, there are usually several parties that have a financial interest in minimizing fraud and fraud losses, including the bank that issued the card, the card network (Visa, MasterCard, Discover, etc.), and the merchant.
But that infrastructure simply does not exist within state EBT programs, and it certainly isn’t a thing at the inter-state level. What that means is that the vast majority of EBT cards have zero fraud controls, which is exactly what continues to make them so appealing to thieves.
For now, the only fraud controls available to most EBT cardholders include being especially paranoid about where they use their cards, and frequently changing their PINs.
According to USDA guidance issued prior to the passage of the appropriations act, EBT cardholders should consider changing their card PIN at least once a month.
“By changing PINs frequently, at least monthly, and doing so before benefit issuance dates, households can minimize their risk of stolen benefits from a previously skimmed EBT card,” the USDA advised.
The smarts behind a smart home come from you. At least when it comes to keeping it more private and secure.
Without question, smart home devices have truly stormed the marketplace. We’ve gone from a handful of relatively straightforward things like connected lights, outlets, and cameras to a wide range of fully connected household appliances like refrigerators, stoves, and laundry machines. You can even water your garden with smart devices, which check for soil moisture, weather reports, and for what you’re watering.
Further new technologies like the Matter protocol aim to make them all work more reliably and easily—with a new networking standard that allows different devices from different platforms to work together. Something they couldn’t do before and something that likely kept people from adding to their connected home because of compatibility issues. No more.
It’s exciting, as it should be. Yet the security and privacy measures for these devices hasn’t quite kept up with all this rapid development and expansion. Not across the board, anyway. Security isn’t always built into these devices. In some cases, it’s so poorly handled that it makes some devices prone to attack.
However, you can absolutely enjoy a smart home and all the comforts and conveniences that come along with it. Safely. Just a little extra effort from you makes it possible. And you don’t need to be any kind of whiz to pull it off.
For starters, the old security adage holds true for smart homes and devices: “If it’s connected, it must be protected.” Any connected device can provide a hacker with an inroad to your home network and the data and devices on it. So even that seemingly innocent smart wall outlet that you use to run your living room lamps could be a target.
In fact, we’ve seen instances where a little outlet created a big security issue, such as one report where an unsecure plug used poor factory passwords and didn’t use secure encryption to communicate with the household router. The result—hackers could obtain login credentials to a victim’s entire home network.
Another old security adage is that your home network is only as secure as your weakest device. In the above case, that was a poorly designed smart outlet—at least from a security standpoint.
Now consider a highly connected smart home with a dozen or so smart devices. Maybe some of those have great security built in and are backed by manufacturers that update them regularly for ongoing security. And maybe some of those other devices, not so much. Again, just one poorly secured device in that mix could jeopardize your connected things, along with the data you keep on them.
On the topic of data, we often talk about privacy policies and how they’re not all created equal. Depending on the app, device, and operating system—along with any settings you have control over too—may determine what information a company collects, keeps, and shares about you and your usage. Moreover, it may determine what they or other third parties might do with that data as well.
Put simply, not every company treats your personal data the same way. Some may sell it to data brokers for profit or share it with third parties like insurance companies, government agencies, law enforcement, and others according to findings published by some industry groups.
Still others may not sell that data, yet they will share it with third parties for analysis or use it to fuel their own advertising campaigns or advertising platforms they own. And of course, there are others who collect and analyze the bare minimum and keep that data to themselves.
Consider once more that smart home filled with a dozen or so smart devices. That likely means several different data privacy policies are in play as well, each handing the data created by that home in different ways. And in ways that you may or may not be fully aware of, given that privacy policies are often notoriously long reads, sometimes filled with legalese.
Without question, privacy is another consideration for your smart home.
You can do plenty of things that can make your smart devices more private and more secure than they were when they came out of the box. And as mentioned above, the steps are all rather straightforward. Our Smart Home Security Guide lays it out for you.
It’s part of the McAfee Security Guide Series, and in it you’ll get a closer look at how you can protect a smart wall outlet, along with that smart coffeemaker, door lock, refrigerator and more. It covers the basics of protection, how to shop for more private and secure smart devices, plus a section that talks specifically about smart speakers and protecting your privacy while using them.
In all, our Smart Home Security Guide is here to help. The truth is that security isn’t always included with smart home devices. Not right out of the box anyway. Just like with your computers, smartphones, and other devices, the best security relies on you. With a handful of steps, you can enjoy your smart home with confidence.
The post The Smart Home Security Guide appeared first on McAfee Blog.
The Department of Homeland Security (DHS) is urging states and localities to beef up security around proprietary devices that connect to the Emergency Alert System — a national public warning system used to deliver important emergency information, such as severe weather and AMBER alerts. The DHS warning came in advance of a workshop to be held this weekend at the DEFCON security conference in Las Vegas, where a security researcher is slated to demonstrate multiple weaknesses in the nationwide alert system.
A Digital Alert Systems EAS encoder/decoder that Pyle said he acquired off eBay in 2019. It had the username and password for the system printed on the machine.
The DHS warning was prompted by security researcher Ken Pyle, a partner at security firm Cybir. Pyle said he started acquiring old EAS equipment off of eBay in 2019, and that he quickly identified a number of serious security vulnerabilities in a device that is broadly used by states and localities to encode and decode EAS alert signals.
“I found all kinds of problems back then, and reported it to the DHS, FBI and the manufacturer,” Pyle said in an interview with KrebsOnSecurity. “But nothing ever happened. I decided I wasn’t going to tell anyone about it yet because I wanted to give people time to fix it.”
Pyle said he took up the research again in earnest after an angry mob stormed the U.S. Capitol on Jan. 6, 2021.
“I was sitting there thinking, ‘Holy shit, someone could start a civil war with this thing,”’ Pyle recalled. “I went back to see if this was still a problem, and it turns out it’s still a very big problem. So I decided that unless someone actually makes this public and talks about it, clearly nothing is going to be done about it.”
The EAS encoder/decoder devices Pyle acquired were made by Lyndonville, NY-based Digital Alert Systems (formerly Monroe Electronics, Inc.), which issued a security advisory this month saying it released patches in 2019 to fix the flaws reported by Pyle, but that some customers are still running outdated versions of the device’s firmware. That may be because the patches were included in version 4 of the firmware for the EAS devices, and many older models apparently do not support the new software.
“The vulnerabilities identified present a potentially serious risk, and we believe both were addressed in software updates issued beginning Oct 2019,” EAS said in a written statement. “We also provided attribution for the researcher’s responsible disclosure, allowing us to rectify the matters before making any public statements. We are aware that some users have not taken corrective actions and updated their software and should immediately take action to update the latest software version to ensure they are not at risk. Anything lower than version 4.1 should be updated immediately. On July 20, 2022, the researcher referred to other potential issues, and we trust the researcher will provide more detail. We will evaluate and work to issue any necessary mitigations as quickly as possible.”
But Pyle said a great many EAS stakeholders are still ignoring basic advice from the manufacturer, such as changing default passwords and placing the devices behind a firewall, not directly exposing them to the Internet, and restricting access only to trusted hosts and networks.
Pyle, in a selfie that is heavily redacted because the EAS device behind him had its user credentials printed on the lid.
Pyle said the biggest threat to the security of the EAS is that an attacker would only need to compromise a single EAS station to send out alerts locally that can be picked up by other EAS systems and retransmitted across the nation.
“The process for alerts is automated in most cases, hence, obtaining access to a device will allow you to pivot around,” he said. “There’s no centralized control of the EAS because these devices are designed such that someone locally can issue an alert, but there’s no central control over whether I am the one person who can send or whatever. If you are a local operator, you can send out nationwide alerts. That’s how easy it is to do this.”
One of the Digital Alert Systems devices Pyle sourced from an electronics recycler earlier this year was non-functioning, but whoever discarded it neglected to wipe the hard drive embedded in the machine. Pyle soon discovered the device contained the private cryptographic keys and other credentials needed to send alerts through Comcast, the nation’s third-largest cable company.
“I can issue and create my own alert here, which has all the valid checks or whatever for being a real alert station,” Pyle said in an interview earlier this month. “I can create a message that will start propagating through the EAS.”
Comcast told KrebsOnSecurity that “a third-party device used to deliver EAS alerts was lost in transit by a trusted shipping provider between two Comcast locations and subsequently obtained by a cybersecurity researcher.
“We’ve conducted a thorough investigation of this matter and have determined that no customer data, and no sensitive Comcast data, were compromised,” Comcast spokesperson David McGuire said.
The company said it also confirmed that the information included on the device can no longer be used to send false messages to Comcast customers or used to compromise devices within Comcast’s network, including EAS devices.
“We are taking steps to further ensure secure transfer of such devices going forward,” McGuire said. “Separately, we have conducted a thorough audit of all EAS devices on our network and confirmed that they are updated with currently available patches and are therefore not vulnerable to recently reported security issues. We’re grateful for the responsible disclosure and to the security research community for continuing to engage and share information with our teams to make our products and technologies ever more secure. Mr. Pyle informed us promptly of his research and worked with us as we took steps to validate his findings and ensure the security of our systems.”
The user interface for an EAS device.
Unauthorized EAS broadcast alerts have happened enough that there is a chronicle of EAS compromises over at fandom.com. Thankfully, most of these incidents have involved fairly obvious hoaxes.
According to the EAS wiki, in February 2013, hackers broke into the EAS networks in Great Falls, Mt. and Marquette, Mich. to broadcast an alert that zombies had risen from their graves in several counties. In Feb. 2017, an EAS station in Indiana also was hacked, with the intruders playing the same “zombies and dead bodies” audio from the 2013 incidents.
“On February 20 and February 21, 2020, Wave Broadband’s EASyCAP equipment was hacked due to the equipment’s default password not being changed,” the Wiki states. “Four alerts were broadcasted, two of which consisted of a Radiological Hazard Warning and a Required Monthly Test playing parts of the Hip Hop song Hot by artist Young Thug.”
In January 2018, Hawaii sent out an alert to cell phones, televisions and radios, warning everyone in the state that a missile was headed their way. It took 38 minutes for Hawaii to let people know the alert was a misfire, and that a draft alert was inadvertently sent. The news video clip below about the 2018 event in Hawaii does a good job of walking through how the EAS works.
The devices employees use as they work from home could be the ones that put their companies at risk.
With businesses continuing to support remote and hybrid workplaces, more employees are connecting more of their personal devices to corporate networks, yet these devices aren’t always well protected from malware, breaches, and theft—which can affect them and the companies
they work for.
Prior to the pandemic, a major topic for employee and business security was BYOD, or “bring your own device.” And it remains so. That catchy little abbreviation took root several years ago as many employees started bringing their own devices to work for both personal and business use, whether that was their smartphone for company calls and email or swapping files once in a while with an external drive or a USB stick.
The argument for BYOD is that it potentially increases employee productivity by allowing people to use the devices they’re familiar with—plus that company can save on costs by having employees bring their own tech into the office. However, there’s a flip side. Because these devices can and often do connect to sensitive corporate resources and data, they can potentially compromise those very same resources and data. Unless they have strong security in place, which they often do not. Employees simply don’t always protect their own devices.
Our most recent global research shows that only 68% of adults say that they protect their laptops with basic antivirus protection. Note that basic antivirus does not include comprehensive security software that also protects them from the pandemic and post-pandemic rise in account theft, ransomware, email fraud, and phishing attacks. With this, only 68% of adults employ baseline protection, let alone more thorough protections beyond that.
This figure drops dramatically when it comes to protecting their smartphones, classically the leading BYOD device in the corporate landscape. Here, only 41% of adults said they protect their phones with basic antivirus. Moreover, only 56% said they protect their smartphone with a password or passcode to unlock it—making nearly half of them an open book to cyber crooks in the event of loss or theft.
Now, with remote and hybrid workplaces becoming more commonplace, BYOD gets all that much more complicated. Businesses are now faced with an unprecedented number of BYOD devices on their networks. In the U.S. alone, a Gallup poll found that half of the full-time workforce was “remote capable,” some 60 million people in all.
Of them, 53% said they expect to work in a hybrid model moving forward and another 24% to work fully remotely. That means somewhere around 46 million workers in the U.S. will work remotely in some form or fashion and will likely use one or more of their own devices to do so—a clear concern for any security-minded business if these employee devices remain unprotected.
In an ideal world, employees would stick to some hard and fast rules about device usage. They’d do their work on one laptop and then use another for streaming shows, doing their shopping, playing games, managing their finances and so on. Yet that doesn’t appear to be the case.
A recent global study found that 55% of remote workers use a personal laptop or smartphone for work at least part of the time. Moreover, this begs the question if the employee is the only one using that BYOD device. After all, they’re likely working in their own home, where other family members may use that device to some extent as well, which adds yet more security risks for businesses. With multiple users on a single device, the additional browsing, downloading, emailing, and shopping could expose that device to more security risks than from a single user alone.
Unlike company-issued devices, employee-owned devices aren’t subject to the centralized policies and protections that corporate IT can put in place. This leads to devices on the corporate network that may be without up-to-date antivirus protection, have malicious apps on them, or use browsers with compromised extensions that illicitly gather data on their users.
Once again, with employees sometimes taking lax, if any security measures to protect their devices, this can present serious risks to the business, such as the dramatic rise in business email compromise. As reported by the Federal Bureau of Investigation (FBI), businesses lost $2.4 billion in 2021 to this form of scam alone. Meanwhile, phishing attacks, device theft, and credential theft all remain painfully common forms of attack on small and mid-sized businesses.
One way businesses can address these issues is by helping employees do what they haven’t done for themselves—provide them with comprehensive online protection software as a company benefit.
Comprehensive online protection goes beyond basic antivirus (which as we’ve seen, only 68% of people use). It covers the three pillars of security—privacy, identity, and device security, and by protecting those three things for their employees on their BYOD devices, companies can then protect themselves.
A brief list illustrates several of the top ways online protection for remote employees can help keep the business secure:
If your company doesn’t already support one, employees can use a VPN to create an encrypted tunnel when they connect to the company network, which makes it highly difficult for bad actors to intercept that traffic. Our secure VPN uses bank-grade AES 256-bit encryption to help keep data and information safe.
With one bad click, a phishing attack in email, text, or direct message may give an attacker access to login credentials or to install malware known as a keylogger that can likewise steal usernames and passwords. Safe web browsing features found in online protection can help sidestep these attacks before they happen with clear warnings of risky websites, links, files, and other attachments.
When it comes to employee passwords, no two should be alike. Yet with dozens of logins of their own, in addition to the ones they use exclusively for work, that’s a rule few people follow. A password manager can help. It can store, auto-fill, and even generate strong, unique passwords for each account—across computers, laptops, and smartphones.
Employees can permanently delete sensitive files with an application such as McAfee Shredder, which removes files so that thieves can’t access them. (Quick fact: deleting files in your trash doesn’t actually delete them in the truest sense. They’re still there until they’re “shredded” or otherwise overwritten such that they can’t be restored.)
Absolutely, antivirus is a must. Comprehensive online protection will include that, and much more. Ours offers that in addition to protection that safeguards your employee’s identity and privacy—along with a personalized Protection Score that checks the health of their online protection and provides simple steps to improve their security.
Beyond online protection software, is remote locking and wiping of devices. We’ve mentioned physical loss and theft of devices as a significant security issue. Many laptops and mobile devices offer location tracking services to help locate a lost device—and yet others allow the owner to remotely lock or even wipe the contents of that device if they fear it’s lost for good or fallen into the wrong hands.
Showing employees how to enable and use these features can further protect all parties involved in such a worst-case scenario. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well. For laptops, Microsoft and Apple users can enable the following settings:
By providing employees with comprehensive online protection that complements the security measures the company already has in place, they get the benefit of a far safer time online for themselves. Potentially their families as well. In turn, because they’re more secure, the business is more secure—an important point to consider when millions are still working from home on their BYOD devices.
The post WFH Unprotected: How Organizations Can Keep Their Employees and Their Business Safer appeared first on McAfee Blog.
Outfitting your smart home could get a whole lot easier this year.
A new industry standard called Matter aims to remove a big barrier in smart home technology, one that makes different smart home devices compatible with any smart home platform—something that wasn’t possible until now.
For years, different smart home devices have run on several different competing platforms, such as Amazon Alexa, Apple HomeKit, Google Assistant, or Samsung SmartThings. And put plainly, those different platforms didn’t work with each other. And that was unfortunate. After all, the vision for the smart home was to run everything from lights, appliances, doorbell cameras, and all kinds of connected things in your home from a central set of controls, regardless of device manufacturer or platform.
But that hasn’t been the case, and this lack of compatibility created some headaches for homeowners. They’ve had to choose between one smart home platform over another and then only use smart devices built for that platform. For example, if you’re running a bunch of devices on Apple HomeKit and find a great deal on a new Samsung smart refrigerator with Alexa built-in, you’re pretty much out of luck if you want those devices to all work together as one in your smart home. The result is that consumers have had to check the fine print to see what’s compatible with what when shopping for smart devices. Again, a real headache.
Matter aims to take care of that. It’s hailed as a unifying technology that will make all those devices work together. Right now, the first wave of Matter-enabled devices is on track for a mid-year launch, which means we may finally see that vision of a smart home come true—a place where all your connected stuff works together with just the sound of your voice or a tap on your phone.
With that, let’s take a closer look at the new Matter protocol and what it offers, along with a look at security and privacy for smart home devices in general.
Without getting too technical about it, Matter is designed to create a more energy-efficient, secure, and reliable network for your smart home devices. Additionally, it’s designed to run independently of your internet connection, so if your internet goes out, you can still control your smart devices locally—from the app or device of your choice.
The tech industry looks like they’re very much on board. Matter is led by the Connectivity Standards Alliance, a body of more than 200 technology companies working together to create this new standard. And if you’re wondering Amazon, Apple, Google, and Samsung are among the many members of this alliance. If the launch goes as planned, you can expect to see Matter-enabled devices and the Matter logo on several new products by the middle of the year.
Additionally, several companies have announced that they will provide an upgrade path for existing products so that their existing customers don’t have to scrap their current smart home devices to take advantage of Matter.
In all, the idea is exciting. What remains to be seen is how security and privacy matters are handled, not only by the network but by the devices on it.
As far as security goes, Matter uses a combination of encryption and blockchain technology to secure transmitted data and ensure that only the devices you trust can use the network. Considering that you may be heating your home, warming up your oven, or even locking your front door, security features like these only make sense.
Yet looking beyond Matter and thinking about connected homes more broadly, there are a few question marks when it comes to privacy.
Imagine for a moment what a highly connected home might look like—and all the data those connections will generate. That data will show what time of day your front door tends to unlock and lock when family members go to and from work, school, or what have you. It’ll also show when you tend to turn on your lights, cook your dinner, or turn on the house alarm for the night.
Over time, all this data can piece together a picture of your comings and goings during a typical week. Shy of a bad actor physically casing out your home over several days, data like this simply hasn’t existed until the age of the connected home. If that data goes unprotected or if the devices creating it don’t give you some control over it, the privacy risks will run high.
Moreover, data privacy policies come into play here as well. As consumers like us are very much aware these days, not every company treats your data the same way. Some companies have different policies around what data they may collect and then what they do with that data—like cloud sites for other smart devices, government agencies, insurance companies, law enforcement, data aggregators, data banks, social media sites, and others according to findings published by some industry groups. In a smart home that’s kitted out with devices from five, seven, or even more different manufacturers, that are multiple privacy policies in play—each of which may view and treat your private data in their own way. That’s potentially volumes of your data circulating out there, potentially in ways you aren’t aware of or that give you any control over its use.
Of course, the issue of data privacy is nothing new and certainly not specific to smart devices. Already, the dozens of different apps and services we use as we go about our day have their own data privacy policies as well. Devices in a smart home only add to that mix, which is worth considering in our already highly connected lives.
As I write this, Matter has yet to be released. Yet if you already have some smart devices in your home, you may be wondering how to make your connected home safer. Let’s take a look at a few of the things you can do to protect your smart devices and the home network they’re running on.
Many smart home devices use a smartphone as a sort of remote control, not to mention as a place for gathering, storing, and sharing data. So whether you’re an Android owner or iOS owner, protect your smartphone so you can protect the things it accesses and controls—and the data stored on it too.
Early on when the first sets of smart home devices rolled out, some found themselves open to attack because they come with a default username and password, which hackers often publish on the internet as part of massive listings. (Baby monitors are a classic example.) And it remains an issue today. When you purchase any IoT device, set a fresh password using a strong method of password creation. Likewise, create an entirely new username for additional protection as well.
Another device that needs good password protection is your internet router. Make sure you use a strong and unique password there as well to help prevent hackers from breaking into your home network. (A password manager as part of comprehensive online protection can help.) Also, consider changing the same of your home network so that it doesn’t personally identify you. (I’ve seen some fun alternatives to using your name or address, everything from movie lines like “May the Wi-Fi be with you” to old sitcom references like “Central Perk.”) Also check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you haven’t done this sort of thing before, check the documentation that came with your router or with the internet provider if you rent or purchased it from them.
Online banks, shops, and other services commonly offer multi-factor authentication to help protect your accounts—with the typical combination of your username, password, and a security code sent to another device you own (often a mobile phone). If your IoT device supports multi-factor authentication, consider using it there too. It throws a big barrier in the way hackers simply try and force their way in with a password/username combination, which will make your device tougher to crack.
In addition to fixing the odd bug or adding the occasional new feature, app and device updates often address security gaps. Out-of-date apps and devices may have flaws that hackers can exploit, so regular updating is a must from a security standpoint. If you can set your smart home apps and devices to receive automatic updates, even better.
Smart homes show plenty of promise. Seeing a new and broadly adopted industry standard like Matter on the horizon may make them even more promising. Ideally, Matter will make it easier for people to bring more smart devices in their homes, and in a way that’s reliable and secure. Moreover, there are steps you can take now to help keep your smart home devices, and smart home in general, more secure as well.
Yet when it comes to thinking about a home full of smart devices, questions around privacy remain. Smart home devices offered by different manufacturers will have different privacy policies and thus use people’s data in different ways, which puts consumers like us in a position to understand the terms, conditions, and implications of each one. Yet with data privacy being such a hot topic for consumers, the industry, and regulators already, it remains to be seen what consumer-friendly standards are set for data collection in the years to come—both in and out of the smart home.
The post Smarter Homes & Gardens: Protecting the Smart Devices in Your Home appeared first on McAfee Blog.
I think it’s fair to say that come to next Australia Day, there needs to be a special award category for parents of young children who survived home learning during the lockdowns. Let’s be honest – it’s been brutal! So many parents had to juggle their own full-time work, running a household, AND supervising a day’s worth of learning for often, multiple children! Research from Macquarie University showed that many parents spent up to 14 hours a week in their role as home learning managers and 9/10 parents reported the experience as, quite understandably, stressful! As a mum of older teens and young adults – who are usually self-sufficient – I’m in awe!
But the good news is – things are on the improve! Our vaccine rates are amongst the best in the world, so lockdowns have been lifted and, drum roll… kids are back at school! I’ve always been a big fan of trying to find the silver lining of any situation and I think there are many we can take away from our COVID experience, particularly when it comes to digital parenting. I know of so many parents who have completely rethought their approach to managing kids and technology since the pandemic hit because of their home learning experience.
So, in the spirit of sharing and caring, I thought I’d round up some of the best ‘aha’ moments from parents who were forced to become expert home learning managers over multiple lockdowns. And make sure you take notes because there are some great learnings that we can apply to our digital parenting journey.
If you have never been ‘all in’ with your kids’ use of technology for both learning and socializing, then you need to get over this ASAP. Technology is the lifeblood of your kids’ lives. It’s how they connect, nurture friendships, and organize their social lives. I also recommend parents try to see technology through the eyes of their kids NOT just through our more ‘mature’ lens. It’s the best way of truly understanding just what a huge role it plays in their day-to-day lives. And don’t forget that technology is almost always used to set up in-person catchups! So, please don’t demonize it, it will only push your kids away.
I totally appreciate that many parents didn’t choose to be home learning ‘managers’ however many have shared with me how they now feel far more involved in their child’s life because of the experience. Seeing first-hand how your child’s day works, overhearing their conversations with teachers and peers (courtesy of Zoom), and being blown away by your offspring’s tech skills has given many parents incredible insight into their child.
I know of parents who have noticed learning issues and friendship problems all as a result of their home learning manager role! There’s nothing like being able to nip something in the bud before it becomes a big issue! So, stay involved and you’ll reap the rewards!
Confession – I have never been one of those parents who proactively organized park visits, bushwalks, and exercise regimes for my kids. But many of the parents who managed young children through a lockdown and resorted to becoming personal trainers reported that it paid dividends. So, now lockdowns are (hopefully!) history, don’t forget about the benefits of getting your kids to move. It’s hard to be on a screen when you are walking the dog, playing a game of family cricket, or bushwalking. I know it’s time-consuming but it’s so worth it!
As of 2 years ago, the average Aussie household had 17 internet-connected devices in tow so it’s no wonder keeping abreast of all the devices in your household feels like a full-time job! But with kids continuing to use their devices for both study and socializing, it’s essential that you give each device a ‘once over’ to minimize risks and prevent issues arising down the track.
Ensuring all their software is up to date is a great place to start. Also check that the default password has been changed and that there is some top-shelf security software installed to protect the device and, most importantly, its user! And while you are there, why not also ensure that each of their online accounts has its own distinct password? If you think they could manage a password manager, then it might be time to introduce them to one? Check out McAfee’s True Key – I couldn’t manage without it!
I think you’d be hard-pressed to find many parents keen to return to home learning. In fact, I think there may even be a revolt if we had to go back! But, knowing we have picked up some ‘nuggets of gold’ along the way makes it a little feel a little better! So, please embrace technology – it’s a fantastic way of connecting with your kids. But of course, keep your family’s usage in check and minimize the risks by giving each device a once-over.
Happy Digital Parenting!
Alex
The post What We’ve Learnt From Home Learning During Lockdown appeared first on McAfee Blog.
As the new school year gets underway, many students will be returning to the classroom in-person, while others will opt to continue hybrid or remote learning indefinitely. Unfortunately, for families choosing the latter, remote learning could come at the expense of their online privacy.
According to the RAND Corporation’s 2020 research report, one in five U.S. school districts plan to offer online learning even after the pandemic ends. Many school districts are waiting to review the Centers for Disease Control (CDC) latest recommendations. Either way, there’s no better time for a data privacy refresh.
Protecting your child’s privacy while remote learning requires a three-part investment of parents, students, and schools. One of the first steps in that direction is to understand your district’s privacy practices. To do that, ask to take a closer look at its approach to data consent, secondary data use, as well as its data collection and retention practices.
According to The Center for Democracy and Technology, there are five areas where schools may put a child’s privacy at risk.
Using student data to assess needs and launch connectivity and device programs can pose a privacy risk.
Ask: To assess overall digital access, the school collected my child’s data. How will that data be used?
Sharing student data with third parties, such as broadband and device providers, is a common practice that can pose a privacy risk.
Ask: To connect my remote learner, the school shared my child’s data with the provider. Can the school ensure that data will be used by the third-party responsibly? May I view the data use policy?
Schools now have apps that allow teachers to monitor student progress.
Ask: With more teacher access to student devices and desktops, how can the school ensure that my child’s other data is secure?
Ongoing security and device management requirements should be established to avoid viruses and malicious activity.
Ask: What security measures are in place on school-owned devices to protect my child’s content or personal information? Will my child’s activity be tracked?
A lack of digital literacy and security knowledge on the part of students, families and even schools can put a child’s privacy at risk.
Ask: What digital literacy resources or training do you offer teachers, staff, students and families?
One sign your child’s privacy is in good hands is if your school has a solid Data Governance Policy (DGP) that staff, teachers, and students follow. A DGP establishes schools processes and structures for overseeing the school’s approach to management, usability, availability, quality and security of data and technology.
Going a step further, a privacy-aware school will engage students, families, teachers, and administrators (and even third-party providers) about the importance of data use and closing privacy gaps.
Rather than make assumptions, discuss what privacy is with your child. For example, with more time online, consider parental controls to filter risky content. Likewise, talk to your child about how to identify phishing scams and consider investing in security software that scans for malware and untrusted sites.
If your child uses video apps such as Zoom to connect remotely, be sure that personal information—such as birthdate, address, photographs, or a nickname—isn’t accidently visible in the background.
Whether your child uses Zoom, a chat app, website or another EdTech platform for learning, set privacy settings to provide maximum protection. Following the directions under “settings” of any new app are fast and easy.
Under FERPA, the Family Educational Rights and Privacy Act, schools must notify you of your right to opt out of Directory Information at the start of the school year. Don’t opt-out? Schools can share Directory Information about their child with third parties without parental or student consent.
If we could point to a positive consequence of the pandemic, it would be that with the sudden spike in connectivity during quarantine, data privacy concerns became more prevalent than ever—that shift deserves an A+. Moving forward, it’s critical for parents and schools to work together to create practices that protect online privacy for all students—on-site or remote.
The post Back-to-School: Privacy Worries in a Remote Learning World appeared first on McAfee Blog.
How many rooms in your home contain a smart device? From Peloton bikes to showerheads with Bluetooth speakers, smart home technology is rapidly making its way into every room in every household. In fact, the number of smart households (those that contain smart home technology) in the U.S. is expected to grow to 77.05 million by 2025. But with new technology comes new challenges.
Many product designers rush to get their smart devices to market, treating security as an afterthought and consequentially creating an easy access point for criminals to exploit. Once a hacker taps in to a user’s home network, they could potentially gain access to all the devices connected to the network. And many consumers, amazed by the appliances’ efficiency, are unaware of the risks of interconnectivity. So, how can families prevent criminals from taking peeks into their home?
Let’s take a tour through an average smart home and uncover the security implications of the various devices in each room.
Believe it or not, the security risks of a smart home often apply before you even step foot inside the house. Approximately 21 million U.S. homes have professionally monitored security systems. However, these systems are not immune to hacks. One popular security camera system experienced a series of intrusions where hackers were able to communicate with residents, making inappropriate comments, taunting children, and even demanding a ransom payment for the hacker to leave the system. Some users of another security camera system experienced similar intrusions, with hackers playing vulgar music and cranking the homeowners’ heat up to 90 degrees.
Security cameras are just the beginning. Users control mowers, smart sprinklers, and other outdoor devices remotely with smartphone apps. Although they are meant to make consumers’ lives more convenient, outdoor devices with embedded computers could be at the greatest risk of attack, according to professor of computer science and cybersecurity expert, Dr. Zahid Anwar.
Outdoor devices like garage door openers, wireless doorbells, and smart sprinklers are more vulnerable because they may be easily accessible to someone driving down the street with a computer or other Wi-Fi transmitter. Outdoor smart devices can be used as entry points, allowing hackers to access the entire smart home network. To prevent a stranger from spying on your network, it’s important to check how these products store your data. If the device’s system stores your personal information and is connected to the main home network, there is a possibility that a breach of one device on the network could reveal your data to a hacker.
Once you step foot into a smart home, you’ll likely find a variety of devices adopted by residents for added convenience, including smart TVs, Wi-Fi routers, smart speakers, thermostats, lightbulbs, and personal home assistants — the list goes on! But the fact that these devices are connected to the internet opens the door for cybercriminals to make themselves at home. For example, the FBI issued warnings about the risks of smart TVs, noting that hackers could potentially gain access to an unsecured television and take control by changing channels, adjusting volume levels, and even showing inappropriate content to children.
Additionally, a recent study outlined multiple privacy concerns with a popular virtual assistant, ranging from misleading privacy policies to allowing third parties to change the code of their programs after receiving approval from the device’s parent company. Anupam Das, assistant professor of computer science at North Carolina State University, stated that third party software developers created many of the applications consumers interact with while using the virtual assistant. However, Das and their fellow researchers identified several flaws in the current vetting process that could allow those third parties to gain access to users’ personal information. The virtual assistant’s parent company does not verify the developer responsible for publishing the third-party program, so a cybercriminal could easily register under the name of a trusted developer and create a program that spreads malicious code. For these reasons, it is critical that consumers stay informed on potentially vulnerable entry points left open by device manufacturers so they can take action to better protect their smart home technology and their personal privacy.
Today, it is not so weird to talk to your refrigerator (well, maybe a little). Smart appliances are quickly making their way into consumers’ kitchens. You can control your blender or Instant Pot from your phone and use voice activation with various appliances, further blurring the lines between the physical and the digital. And while smart kitchen appliances empower you to do things like controlling your air fryer from an app and use voice activation to brew your coffee in the morning, living like a Jetson does come with potential security risks. In 2019, McAfee researchers discovered a vulnerability within a Mr. Coffee brand coffee maker that could allow a hacker to access the user’s home network. To prevent criminals from brewing up trouble in your home, ensure that you take measures to secure each of your devices and keep criminals from spying on your network.
For many people, the bedroom is more than just the place where they sleep at night — it is a relaxing sanctuary where they can unwind. It is no wonder that many people have adopted various gadgets to turn their sanctuaries into high-tech hubs for relaxation. Take a smart bed, for example. These mattresses incorporate biometric sensors to help you snooze better, and they connect to a smartphone app that tracks your sleep trends and health metrics. While this technology may provide insight on how you can sleep better, it is important to realize that these devices are collecting data and sending it back to the manufacturer. Often, consumers do not stop to research what specific data is being collected and how it is being used, placing a lot of trust in the device manufacturer to safeguard their private information. But what happens if the company suffers a data breach or ransomware attack? There is a chance that your data might fall into the hands of a hacker. To better protect your online security, understand that enjoying the convenience of connected IoT requires an assessment of where your information is being stored.
There is no denying that IoT devices have upped the convenience of tech users’ lives everywhere. But with these technological rewards comes added risk — cybersecurity risk, that is. The more connected devices you have in your home, the more opportunities criminals have to infiltrate your network and reach other data-rich devices. This can potentially put your private and financial information at risk, not to mention your privacy.
As our reliance on IoT and smart home technology grows, so will the need for users to step up their cybersecurity practices. Follow these tips to help protect your personal data and privacy while still enjoying all that your smart home gadgets have to offer:
1. Secure your Wi-Fi network
Out of the box, most Wi-Fi routers are either not secured or use a default password such as “admin,” making it easy for hackers to poke around and access devices that are connected to your router. To prevent cybercriminals from snooping on your network and the gadgets that are attached to it, secure your Wi-Fi network with a strong password.
A password or passphrase that is long, complex, and unique will discourage attempts to break into your accounts. Try creating a string that is at least 12 characters long, contains a combination of uppercase letters, lowercase letters, symbols, and numbers, and that is unique to each account.
Do your research before investing in a smart device. Ask yourself if the gadget is from a reputable manufacturer. Has the company had previous data breaches, or do they have an excellent reputation for providing secure products? Also, take note of the information your IoT device collects, how vendors use this information and what they release to other users or third parties.
Above all, understand what control you have over your privacy and information usage. It is a good sign if an IoT device allows you to opt-out of having your information collected or lets you access and delete the data it does collect.
In addition to the password/username combo, multi-factor authentication requires that users confirm a collection of things to verify their identity — usually something they have, and a factor unique to their physical being — such as a retina or fingerprint scan. This can prevent a cybercriminal from using credential-stuffing tactics (where they will use email and password combinations to hack into online profiles) to access your network or account if your login details were ever exposed during a data breach.
Stay on top of software updates from your device manufacturer. Available updates are not always advertised, so visit the manufacturer’s website regularly. Additionally, make sure to update mobile apps that pair with your IoT device. Adjust your settings to turn on automatic software updates, so you always have the latest security patches.
Your router is the central hub that connects all the devices in your home, so make sure that it’s secure. After you change the default password and name of your router, ensure that your network name does not give away your address, so hackers can’t locate it. Then check that your router is using an encryption method, like WPA2, which will keep your communications secure.
Additionally, consider setting up a “guest network” for your IoT devices. This is a second network on your router that allows you to keep your computers and smartphones separate from IoT devices. So, if a device is compromised, a hacker still cannot get all the valuable information that is saved on your computers. Check your router’s manual for instructions on how to set up a guest network.
You do not need to go it alone — employ the help of a security solution like McAfee Secure Home Platform, which provides smart security for your home network. By automatically protecting your connected devices through the router, you can feel confident that you have a solid line of defense against online threats.
McAfee Total Protection also includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location. It also includes home network security to protect your firewall and block hackers from accessing your home network. McAfee Total Protection includes a home network map that allows you to easily identify trusted devices on your network and flag potential intruders.
Recognize that every Wi-Fi connection, every Bluetooth connection, and every connection you make using a wireless connection is subject to hacking. This will help you better understand the risks associated with your smart home devices, and therefore will help you be more equipped to combat them. Remember: a secure home is the smartest home you can have!
The post How to Secure Your Smart Home: A Step-by-Step Guide appeared first on McAfee Blogs.
Over the past year and a half, workers everywhere have gotten used to working from home. They have adopted an entirely new work from home mindset and diverted their weekly commuting hours to other productive and more enjoyable pursuits. As parts of the world return to a “new normal,” another change is on the way: a gradual return to the office.
The hybrid working model is met with mixed reviews from employees and business security teams alike. For some employees, a clearer separation between work and home is a welcome change. CTV News reports 66% of Canadian respondents to an International Workplace Group poll say they are looking forward to splitting their working hours between the office and home.
For business security teams who are just catching their breath after the monumental shift to a remote workforce, they are now gearing up for the new online safety challenges posed by the hybrid work model. According to a VMware Canada Threat Report, 86% of security professionals agree that cyberattacks aimed at their organizations have become more sophisticated since the onset of the pandemic. Additionally, 91% of global respondents cite employees working from home as the cause of cyberattacks. Challenges of the hybrid workforce include the constant back-and-forth of company-issued devices, the lack of control over home office setups, and mixing personal and company devices with company and personal business respectively. For example, if you pay your bills or shop online using your work device, it opens several new avenues for a hacker to walk right onto the corporate network. When your guard is down even a little bit when you are off the clock, you could fall victim to e-skimmers, fake login pages, or phishing scams.
No matter how advanced your company’s threat detection system, hackers know where vulnerabilities lie and are on the hunt to exploit them. Check out these tips to ensure you are not the weak link in your organization.
A virtual private network (VPN) is a service that scrambles online browsing data, making it impossible for nefarious characters to decipher your activity. This is an excellent way to deter hackers from tracking your movements and picking up sensitive pieces of information.
VPNs are essential if you are working in a public area, sharing a wireless network with strangers, or using a Wi-Fi connection that is not password protected. Public Wi-Fi networks are notoriously easy pickings for hackers seeking entry into unsuspecting users’ devices. On the days where you are not in the office, make sure your wireless connection is secure.
While a VPN is an excellent tool, security measures and your accounts are vulnerable without a strong and private password or passphrase to protect them. The gigantic Colonial Pipeline hack is being blamed on a hacker gaining entry through an unused VPN that was not secured with multifactor authentication. Multifactor authentication is an online safety measure where more than one method of identity verification is needed to access the valuable information that lies within password-protected accounts.
Consider using a password manager to organize all your passwords and logins. Password managers remember each pairing so you don’t have to, plus most managers are secured with multifactor authentication. A password manager makes it easier to add variety to your passwords and prevents you from ever having to write them down.
Professionals who travel between their home and an office are likely transporting their devices back and forth, increasing the number of opportunities for devices to be forgotten at either location or in transit. As convenient as it may be, never use your personal device for official business. Even if you pride yourself on sound online safety habits, your company device likely has more defenses ingrained in its hardware than your personal devices.
With your personal devices, you should carefully vet everything you download. With your work-issued devices, this vetting process is even more important as company information is at stake. The Information and Privacy Commissioner of Ontario states that employees should never download applications to their work devices without permission from the IT team. Apps and programs often have security vulnerabilities that could open a gateway for hackers.
Zero Trust is a security philosophy that is exactly what it sounds like: trust no one. Businesses are employing Zero Trust models to greatly limit who has access to sensitive data sources. Adopt your own personal Zero Trust philosophy concerning your passwords, logins, and device access. This means never sharing passwords or log in details, especially over email, instant messenger, or over a video conference. Hackers commonly eavesdrop on all three mediums. Also, even your most trusted coworker could mishandle your passwords and login details, such as writing them down and leaving them in a public place.
A key aspect of the Zero Trust model is only granting employees access to platforms that are vital to their job. Sharing your logins with coworkers who may not be authorized for using that platform undermines all the hard work the IT team does to keep tabs on data access.
Every time you turn on the nightly news, another ransomware attack has hit another organization, each one bigger than the last. This heightened prevalence is a reflection on the wiliness of hackers, but also the number of security holes every company must plug.
There are several vulnerable points of entry in every company, and some of those vulnerabilities are heightened by the hybrid work model. Always heed the advice of your company’s IT team, and make sure to do your part to keep your devices and work information secure.
The post Hybrid Workplace Vulnerabilities: 4 Ways to Promote Online Safety appeared first on McAfee Blogs.
Summer is here, which means more sun and more fun for everyone. It also means more streaming, gaming, and downloading. This seasonal reality reminds us that to enjoy the best of summer, it’s important to stay aware of the digital risks that could sink the fun faster than you can say, “it’s hammock time!”
Emerging from the pandemic, we’re familiar with the increase in online time that came with remote learning. However, shift into summer means the remote learning hours will quickly turn into hours spent gaming, TikTok scrolling, and social networking. If you add summer travel plans to those activities, your family also becomes vulnerable to Wi-Fi breaches, viruses, sketchy apps, and device theft.
Suppose your family’s screen time rules became laxer this year. In that case, summer is the perfect time to start re-establishing healthy digital habits for gamer security, app security, and Wi-Fi security, be it at home or while traveling. Here are just a few tips to get you rolling.
According to a recent McAfee study 2021 Consumer Security Mindset: Travel Edition, 2 out of 3 Americans plan to travel this summer. However, the study also highlighted a troubling discrepancy: while 68% of Americans confirm they are more digitally connected since the onset of COVID-19, only about half of them have implemented additional levels of internet security.
Chances are someone in your immediate family — perhaps an elderly relative or a younger child — is among those who are more connected since COVID-19 but less secure as they head into the summer months. One way to close that gap is to educate and share family internet security tips. Here are just a few.
This summer can unfold seamlessly and be packed with unforgettable family memories. Or, it could be a season you’d rather forget if you wander into a digital danger zone. Remember: Your family’s privacy is as strong as your weakest family member’s security IQ. One vulnerable person exposes the data and security of everyone under your roof. So, taking the time to build up your family’s internet security is a big step in bummer-proofing your summer. Here’s to fun, sunny, safe days ahead!
The post At Home or On-the-Go: Boost Your Internet Safety this Summer appeared first on McAfee Blogs.
Typically, the International Consumer Electronics Show (CES) gives us a sense of where technology is going in the future. However, this year’s show was arguably more about technology catching up with how the COVID-19 pandemic has reshaped our lives. While gathering in person was not an option, we still had the opportunity to witness incredible technological feats virtually – primarily those meant to help us better adapt to the new normal.
From devices aimed at making the world more sanitary to new work-from-home solutions, here are some of the highlights from this year’s first ever virtual CES:
Every year, CES introduces a plethora of smart home devices aimed at making our lives easier. But now that our homes have expanded beyond where we live to function as a workplace and classroom, companies have developed new gadgets to improve our lives while we stay at home. In fact, the smart home market grew 6.7% from 2019 to 2020 to $88 billion and is expected to reach $246.42 billion by 2025.
This year, Kohler showed off voice control features for its sinks and other fixtures, so homeowners can turn on faucets without touching them. And while every CES is paved with an array of flashy new TVs, LG drummed up lots of excitement with its new 55-inch transparent TV that you can see through when it’s turned off.
From monitors to keyboards and Wi-Fi upgrades to charging stations, plenty of the gadgets coming out of this year’s show were designed to improve the remote work experience. Take Dell’s UltraSharp 40-inch Curved Ultrawide U4021QW Monitor, for example. Ultrawide is the functional equivalent of two 4K monitors side-by-side, but without the seam. Belkin and Satechi also brought their latest charging stations to CES 2021 to improve the home office, allowing users to charge multiple devices at once. With so many companies creating innovative devices to make our work-from-home lives more manageable in the long run, it’s clear that remote work is likely here to stay.
CES 2021 also brought us a whole new lineup of technology designed to help us monitor our health at home. Fluo Labs debuted Flō, a device that stops your body from releasing histamines when pollen, dust, and other allergens enter your body. HD Medical also introduced HealthyU, a device smaller than a GoPro that includes a seven-lead ECG, a temperature sensor, a pulse oximeter, microphones to record heart and lung sounds, a heart rate monitor, and a blood pressure sensor. HealthyU is designed for people with heart issues to keep tabs on their health every day and send that information to their doctors remotely. Not only will these devices enable us to take better care of ourselves if we can’t physically go to a doctor’s office, but they will also enhance our awareness of ourselves and our loved ones.
In 2020, we became hyper-aware of germs and how they can easily spread – one of those ways being on digital devices. While disinfecting these surfaces with an alcohol solution can help, many look to taking a different approach to avoid germ-spreading: touchless technology.
While no one technology can win the battle against the virus, many companies are doing their part to promote a cleaner, healthier future. For example, Plott built a doorbell called the Ettie that can take people’s temperature before they’re allowed to enter. Another company, Alarm.com, created a Touchless Video Doorbell to cut down on the transmission of bacteria and viruses that we otherwise often leave on places we touch. Kohler also built a toilet that flushes with the wave of a hand. As we head further into 2021 and beyond, be on the lookout for more voice-activated and touchless devices to help slow the spread of germs and help us live our lives free from worry.
We’ve become more reliant on technology than ever before to stay connected with loved ones from afar, work from home without missing a beat, participate in distance learning, and find new forms of digital entertainment. But with this increase in time spent online comes a greater risk of cyberthreats, and we must stay vigilant when it comes to protecting our online safety. Hackers continue to adapt their techniques to take advantage of users spending more time online, so we must educate and protect ourselves and our devices from emerging threats. This way, we can continue to embrace new technologies, while we live our digital lives free from worry.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post CES 2021: Highlights From the “Cleanest” Show Yet! appeared first on McAfee Blogs.
Like many of you, I spent a lot of time at home this year, but it came with an unexpected upside: an excuse to upgrade all my home tech! With so many great new products on the market, from 5G devices to smart TVs, cameras, and more, there’s a lot to choose from this holiday season, and into the New Year.
In fact, the smart home market is set to grow by nearly 12% over the next five years, to $135 billion, so I’m sure even more devices are coming. But for now, here are the devices on my wish list, and how to protect them once they’re unboxed.
Smart Thermostats—These have been around for a while, but the newest additions include features that keep your home comfortable, and eco-friendly, by giving you greater control over your energy use. Some thermostats can detect your habits, and heat or cool different areas of your home, depending on which rooms you are using. And others now connect to smart speakers, allowing you to stream your favorite music and podcasts, or receive calendar alerts.
Bluetooth Speakers—Speaking of high-tech speakers, this category has taken off in recent years, but now there are more options for different types of users. While some people like the voice command features that turn their speakers into personal assistants, other users just want portable speakers with great sound quality and a sleek style. Now you can find a variety of different designs, sizes, and price points.
Smart TVs—With the explosion of streaming content services, and the demand for more in-home entertainment during the pandemic, smart TVs have become a must-have item for many. The latest offer 4K streaming video, which gives you higher resolution, although you need to stream 4K content to get the benefit. It may be worth the investment for other new features, however, such as a faster user interface, and a built-in universal search engine that will allow you to easily locate a favorite movie, actor, or genre.
IP Cameras— Internet-connected cameras can be an affordable security option, and the latest versions offer extra surveillance with wide-angle lenses, night vision, and wireless options for outdoors. Some cameras even do motion tracking, and offer facial recognition, in case you want to know right away if the person on your property is a known entity or a stranger. Just keep in mind that to get the advanced features you usually need to sign up for a subscription service as well.
Gaming Router—As the father of two school-aged children, I know a lot of parents are wary of online gaming, but here’s why a gaming router may be a great gift, even if there are no hardcore gamers in the house. These routers aim to give you a more reliable internet connection, while allowing multiple devices to simultaneously receive data streams, which could be a game changer if your whole family is trying to work and learn online from home.
Some routers even offer Wi-Fi 6, which is a huge jump in potential speed to 9.6 Gbps from the current 3.5 Gbps. This also means that all the devices connected to your network could see a significant speed increase, but only if you have devices that can take advantage of it.
Here are a few more great holiday gifts ideas:
While the best smart home devices can certainly make your home more convenient, safe, and fun, they do open the door to some risk. You may have read about IP cameras being hacked, or other ways in which home networks are vulnerable to attacks. This is because most Internet of Things (IoT) devices come with little built-in security, making them an easy target for hackers.
Here’s how to secure both your network and your devices so you can enjoy them without worry.
By taking these precautions as soon as you unwrap your smart home devices, you’re setting yourself up for a fun, and safe, tech-filled New Year.
The post Best Smart Home Devices for a Connected New Year appeared first on McAfee Blogs.
October is Cybersecurity Awareness Month, which is led by the U.S. government’s Cybersecurity and Infrastructure Security Agency (CISA) in conjunction with the National Cyber Security Alliance (NCSA)—a national non-profit focused on cybersecurity education & awareness. McAfee is pleased to announce that we’re a proud participant.
Imagine it’s 20 years ago and someone at a dinner party predicts that one day you could pop down to the appliance store and buy an internet-connected fridge. Your year 2000 self might have shook that off and then then asked, “Why would someone ever do that?”
Yet here we are.
Today, so much is getting connected. Our appliances, security systems, and even our coffeemakers too. So far this month, we’ve talked about protecting these connected things and securing these new digital frontiers as Internet of Things (IoT) devices transform not only our homes, but businesses and communities as well.
To wrap up Cybersecurity Awareness Month, let’s take a look ahead at how the next wave of connected devices could take shape by taking a look at the network that billions of them will find themselves on: 5G networks.
You’ve no doubt seen plenty of commercials from the big mobile carriers as they tout the rollout of their new, more powerful 5G networks. And more powerful they are. For starters, 5G is expected to operate roughly 10 times faster than the 4G LTE networks many of us enjoy now—with the potential to get yet faster than that over time.
While mention of faster speeds continues to be the top selling point in ads and the like, 5G offers another pair of big benefits: greater bandwidth and lower latency. Taken together, that means 5G networks can host more devices than before and with a near-instantaneous response time.
The implication of these advances is that billions and billions of new devices will connect to mobile networks directly, at terrific speeds, rather than to Wi-Fi networks. Of those, many billions will be IoT devices. And that means more than just phones.
What will those devices look like?
One answer is plenty more of what we’re already starting to see today—such as commercial and industrial devices that track fleet vehicles, open locks on tractor trailer deliveries based on location, monitor heating and air conditioning systems, oversee supply chains. We’ll also see more devices that manage traffic, meter utilities, and connect devices used in healthcare, energy, and agriculture. That’s in addition to the ones we’ll own ourselves, like wearables and even IoT tech in our cars.
All together, we’ll add about 15 billion new IoT devices to the 26 billion IoT devices already in play today for a total of an expected 41 billion IoT devices in 2025.
Citing those examples of IoT applications underscores the critical need for safety and security in the new 5G networks. This is a network we will count on in numerous ways. Businesses will trust their operations to the IoT devices that operate on it. Cities will run their infrastructure on 5G IoT devices. And we, as people, will use 5G networks for everything from entertainment to healthcare. Not only will IoT devices themselves need protection, yet the networks will need to be hardened for protection as well. And you can be certain that increased network security, and security in general, is a part of our future forecast.
The GSMA, an industry group representing more than 750 operators in the mobile space, calls out the inherent need for security for 5G networks in their 5G Reference Guide for Operators. In their words, “New threats will be developed as attackers are provided live service environment to develop their techniques. 5G is the first generation that recognizes this threat and has security at its foundation.” When you consider the multitude of devices and the multitude of applications that will find their way onto 5G, a “square one” emphasis on security makes absolute sense. It’s a must.
While standards and architectures are taking shape and in their first stages of implementation, we can expect operators to put even more stringent defenses in place, like improved encryption, ways of authenticating devices to ensure they’re not malicious, creating secure “slices” of the network, and more, which can all improve security.
Another consideration for security beyond the oncoming flood of emerging devices and services that’ll find their way onto 5G networks is the sheer volume of traffic and data they’ll generate. One estimate puts that figure of 5G traffic at 79.4 zettabytes (ZB) of data in 2025. (What’s a zettabyte? Imagine a 10 followed by 21 zeroes.) This will call for an evolution in security that makes further use of machine learning and AI to curb a similarly increased volume of threats—with technologies much like you see in our McAfee security products today.
“Siri/Alexa/Cortana/Google, play Neko Case I Wish I Was the Moon.”
We’ve all gotten increasingly comfy with the idea of connected devices in our homes, like our smart assistants. Just in 2018, Juniper Research estimated that there’d be some 8 billion digital voice assistants globally by 2023, thanks in large part to things like smart TVs and other devices for the home. Expect to see more IoT devices like those available for use in and around your house.
What shape and form might they take? Aside from the voice-activated variety, plenty of IoT devices will help us automate our homes more and more. For example, you might have smart sensors in your garden that can tell when your tomatoes are thirsty and activate your soaker hoses for a drink—or other smart sensors placed near your water heater that will text you when they detect a leak.
Beyond that, we’re already purchasing connected lights and smart thermostats, yet how about connecting these things all together to create presets for your home? Imagine a setting called “Movie Night,” where just a simple voice command draws the shades, lowers the lights, turns on the gas fireplace, and fires up the popcorn maker. All you need to do is get your slippers.
Next, add in a degree of household AI, which can learn your preferences and habits. Aspects of your home may run themselves and predict things for you, like the fact that you like your coffee piping hot at 5:30am on Tuesdays. Your connected coffeemaker will have it ready for you.
These scenarios were once purely of the George Jetson variety (remember him?), yet more and more people will get to indulge in these comforts and conveniences as the technology becomes more pervasive and affordable.
One point of consideration with any emerging technology like the IoT on 5G is access.
This year drove home a hard reality: access to high-speed internet, whether via mobile device or a home network is no longer a luxury. It’s a utility. Like running water. We need it to work. We need it to study. We need it to bank, shop, and simply get things done.
Yet people in underserved and rural communities in the U.S. still have no access to broadband internet in their homes. Nearly 6 in 10 of U.S. parents with lower incomes say their child may face digital obstacles in schoolwork because of reduced access to devices and quality internet service. And I’ve heard anecdotes from educators about kids taking classes online who have to pull into their school’s parking lot to get proper Wi-Fi, simply because they don’t have a quality connection at home.
The point is this: as these IoT innovations continue to knit their way into our lives and the way the world works, we can’t forget that there’s still a digital divide that will take years of effort, investment, and development before that gap gets closed. And I see us closing that gap in partnership, as people and communities, businesses and governments, all stand to benefit when access to technology increases.
So as we look to the future, my hope is that we all come to see high-speed internet connections for what they are—an absolute essential—and take the steps needed to deliver on it. That’s an advance I’d truly embrace.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post 5G and the IoT: A Look Ahead at What’s Next for Your Home and Community appeared first on McAfee Blogs.
Coronavirus has caused a major shift to our working patterns. In many cases these will long outlast the pandemic. But working from home has its own risks. One is that you may invite ransomware attacks from a new breed of cyber-criminal who has previously confined his efforts to directly targeting the corporate network. Why? Because as a remote worker, you’re increasingly viewed as a soft target—the open doorway to extorting money from your employer.
So how does ransomware land up on your front doorstep? And what can a home worker do to shut that door?
The new ransomware trends
Last year, Trend Micro detected over 61 million ransomware-related threats, a 10% increase from 2018 figures. But things have only gotten worse from there. There has been a 20% spike in ransomware detections globally in the first half of 2020, rising to 109% in the US. And why is that?
At a basic level, ransomware searches for and encrypts most of the files on a targeted computer, so as to make them unusable. Victims are then asked to pay a ransom within a set time frame in order to receive the decryption key they need to unlock their data. If they don’t, and they haven’t backed-up this data, it could be lost forever.
The trend of late, however, has been to focus on public and private sector organizations whose staff are working from home (WFH). The rationale is that remote workers are less likely to be able to defend themselves from ransomware attacks, while they also provide a useful stepping-stone into high-value corporate networks. Moreover, cybercriminals are increasingly looking to steal sensitive data before they encrypt it, even as they’re more likely to fetch a higher ransom for their efforts than they do from a typical consumer, especially if the remote employee’s data is covered by cyber-insurance.
Home workers are also being more targeted for a number of reasons:
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What’s the attack profile of the remote working threat?
In short, the bad guys are now looking to gain entry to the corporate network you may be accessing from home via a VPN, or to the cloud-hosted systems you use for work or sharing files, in order to first steal and then encrypt company data with ransomware as far and wide as possible into your organization. But the methods are familiar. They’ll
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How can I prevent ransomware when working from home?
The good news is that you, the remote worker, can take some relatively straightforward steps up front to help mitigate the cascading risks to your company posed by the new ransomware. Try the following:
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How Trend Micro can help
In short, to close the cyber front door to ransomware, you need to protect your home network and all your endpoints (laptops, PCs, mobile devices) to be safe. Trend Micro can help via
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With these tools, you, the remote worker, can help shut the front door to ransomware, protecting your work, devices, and company from data theft and encryption for ransom.
The post Ransom from Home – How to close the cyber front door to remote working ransomware attacks appeared first on .
The COVID-19 pandemic, along with social distancing, has done many things to alter our lives. But in one respect it has merely accelerated a process begun many years ago. We were all spending more and more time online before the virus struck. But now, forced to work, study and socialize at home, the online digital world has become absolutely essential to our communications — and video conferencing apps have become our “face-to-face” window on the world.
The problem is that as users flock to these services, the bad guys are also lying in wait — to disrupt or eavesdrop on our chats, spread malware, and steal our data. Zoom’s problems have perhaps been the most widely publicized, because of its quickly rising popularity, but it’s not the only platform whose users have been potentially at risk. Cisco’s WebEx and Microsoft Teams have also had issues; while other platforms, such as Houseparty, are intrinsically less secure (almost by design for their target audience, as the name suggests).
Let’s take a look at some of the key threats out there and how you can stay safe while video conferencing.
Depending on the platform (designed for work or play) and the use case (business or personal), there are various opportunities for the online attacker to join and disrupt or eavesdrop on video conferencing calls. The latter is especially dangerous if you’re discussing sensitive business information.
Malicious hackers may also look to deliver malware via chats or shared files to take control of your computer, or to steal your passwords and sensitive personal and financial information. In a business context, they could even try to hijack your video conferencing account to impersonate you, in a bid to steal info from or defraud your colleagues or company.
The bad guys may also be able to take advantage of the fact that your home PCs and devices are less well-secured than those at work or school—and that you may be more distracted at home and less alert to potential threats.
To accomplish their goals, malicious hackers can leverage various techniques at their disposal. These can include:
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Zoom has in many ways become the victim of its own success. With daily meeting participants soaring from 10 million in December last year to 200 million by March 2020, all eyes have been focused on the platform. Unfortunately, that also includes hackers. Zoom has been hit by a number of security and privacy issues over the past several months, which include “Zoombombing” (meetings disrupted by uninvited guests), misleading encryption claims, a waiting room vulnerability, credential theft and data collection leaks, and fake Zoom installers. To be fair to Zoom, it has responded quickly to these issues, realigning its development priorities to fix the security and privacy issues discovered by its intensive use.
And Zoom isn’t alone. Earlier in the year, Cisco Systems had its own problem with WebEx, its widely-used enterprise video conferencing system, when it discovered a flaw in the platform that could allow a remote, unauthenticated attacker to enter a password-protected video conferencing meeting. All an attacker needed was the meeting ID and a WebEx mobile app for iOS or Android, and they could have barged in on a meeting, no authentication necessary. Cisco quickly moved to fix the high-severity vulnerability, but other flaws (also now fixed) have cropped up in WebEx’s history, including one that could enable a remote attacker to send a forged request to the system’s server.
More recently, Microsoft Teams joined the ranks of leading business videoconferencing platforms with potentially deadly vulnerabilities. On April 27 it surfaced that for at least three weeks (from the end of February till the middle of March), a malicious GIF could have stolen user data from Teams accounts, possibly across an entire company. The vulnerability was patched on April 20—but it’s a reminder to potential video conferencing users that even leading systems such as Zoom, WebEx, and Teams aren’t fool-proof and require periodic vulnerability and security fixes to keep them safe and secure. This is compounded during the COVID-19 pandemic when workers are working from home and connecting to their company’s network and systems via possibly unsecure home networks and devices.
So how do you choose the best, most secure, video conferencing software for your work-at-home needs? There are many solutions on the market today. In fact, the choice can be dizzying. Some simply enable video or audio meetings/calls, while others also allow for sharing and saving of documents and notes. Some are only appropriate for one-on-one connections or small groups, while others can scale to thousands.
In short, you’ll need to choose the video conferencing solution most appropriate to your needs, while checking if it meets a minimum set of security standards for working at home. This set of criteria should include end-to-end encryption, automatic and frequent security updates, the use of auto-generated meeting IDs and strong access controls, a program for managing vulnerabilities, and last but not least, good privacy practices by the company.
Some video conferencing options alongside Zoom, WebEx, and Teams include:
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Whatever video conferencing platform you use, it’s important to bear in mind that cyber-criminals will always be looking to take advantage of any security gaps they can find — in the tool itself or your use of it. So how do you secure your video conferencing apps? Some tips listed here are Zoom-specific, but consider their equivalents in other platforms as general best-practice tips. Depending on the use case, you might choose to not enable some of the options here.
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Fortunately, Trend Micro has a range of capabilities that can support your efforts to stay safe while using video conferencing services.
Trend Micro Home Network Security (HNS) protects every device in your home connected to the internet. That means it will protect you from malicious links and attachments in phishing emails spoofed to appear as if sent from video conferencing firms, as well as from those sent by hackers that may have covertly entered a meeting. Its Vulnerability Check can identify any vulnerabilities in your home devices and PCs, including work laptops, and its Remote Access Protection can reduce the risk of tech support scams and unwanted remote connections to your device. Finally, it allows parents to control their kids’ usage of video conferencing applications, to limit their exposure.
Trend Micro Security also offers protection against email, file, and web threats on your devices. Note too, that Password Manager is automatically installed with Maximum Security to help users create unique, strong passwords for each application/website they use, including video conferencing sites.
Finally, Trend Micro WiFi Protection (multi-platform) / VPN Proxy One (Mac and iOS) offer VPN connections from your home to the internet, creating secure encrypted tunnels for traffic to flow down. The VPN apps work on both Wi-Fi and Ethernet connections. This could be useful for users concerned their video conferencing app isn’t end-to-end encrypted, or for those wishing to protect their identity and personal information when interacting on these apps.
The post From Bugs to Zoombombing: How to Stay Safe in Online Meetings appeared first on .
We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.
We’re now done with familiarizing ourselves with the features of Trend Micro Home Network Security (HNS) It’s now time for you to get a bit more adept at regular monitoring and maintenance, to ensure you’re getting the best protection HNS can provide your connected home.
Once you’re tracking the various internet-capable devices in your home within HNS, as with any security-related device it’s essential to monitor the activities captured by it. In the same way that we need to periodically review the videos taken by our security cameras, to check for any unusual events in or around the home that need our attention; so too, do you need to keep abreast of the goings on in your home network, particularly those of an unusual or suspect nature, as revealed by HNS. This can easily be done in two ways: via Voice Control and Reports.
Voice Control. When you want just a quick overview of the status of your network, you can use HNS’s Voice Control. Voice Control is available as a skill for both Amazon Alexa and Google Home.
Once the skill has been enabled, you can ask Alexa or Google Assistant to control your Home Network Security (HNS) using the following voice commands:
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Reports. On the other hand, if you have more time to spare, you can peruse the Reports for your devices, user profiles, and network usage.
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Now that you’re more acquainted with your home network through HNS, it’s vital that you know what to do when, for instance, you received a Smart Alert notification indicating an unusually high network activity detected on one of your connected devices.
A Range of Network Events. In brief, you’ll need to review the recent activities and perform the required actions to eliminate risks such as the following:
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For more specific information regarding these types of incidents, you may refer to this Technical Support article.
The Home Network Security Station takes care of your home and your family’s security and safety. In return, you should know how to check if it’s in good working condition.
Physical Status. Check whether the physical components (LED, Reset button, Power, and Ethernet ports) of your Station are intact.
Power. Ensure that the Station is powered on. To check if the Station has power supply, just follow these simple steps:
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Offline Notifications. When the HNS Station is offline the user will receive a notification about it. In addition, the HNS app will indicate the Station is offline. This situation can be attributed to loss of either the internet or LAN connections.
Internet Connection. Make sure you have stable internet connection. Checking your internet connection is easy:
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If you are able to connect to the internet, just reconnect your Home Network Security Station to the router.
LAN Connection. Check the connection between the router and the HNS Station.
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Updates. Make sure that you update the HNS App if you receive a notification that indicates, “Update Needed. Please click the button below to get the latest version.” This will guarantee that your HNS is up-to-date with app improvements.
Getting Help. Always remember, if you encounter any questions, issues or concerns that you’re unable to resolve, Help is just a click away.
Home networks are everywhere these days. However, the user knowledge required to secure and maintain our home networks spans from tech newbies to gurus and often seems to be a rather complicated or even confusing task.
To help you maintain and monitor your home network, Trend Micro offers a simple plug-and-protect home network device to protect your smart home and connected devices from being hacked, while keeping the internet safe for your kids on any device. But plug-and-protect doesn’t mean plug-and-forget. As with any security device, ongoing monitoring and maintenance is needed to provide the best protection your home network and family members need and deserve.
For more information, go to Trend Micro Home Network Security.
To read the rest of our series on HNS, go to
You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration
Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls
In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions
The post Monitoring and Maintaining Trend Micro Home Network Security – Part 4: Best Practices appeared first on .
Working from home? How do you keep your employees cyber-safe and cyber-secure? How do you protect your reputation, profit, and cash flow when you depend on your IT infrastructure as never before?
The National Cyber Security Alliance is hosting a series of webinars for small business owners, and we’re proud to support this effort with guest speakers to share our threat intelligence and security expertise.
The topics will help small companies deal with the challenges of COVID-19. The agenda is at https://staysafeonline.org/event_category/cybersecure-my-business/.
Here’s a quick overview of each session and why it might benefit your organization to tune in.
Telework Cybersecurity Best Practices – April 7: Many small business owners rely on face-to-face meetings with their teams. But, social distancing and work-from-home directives interrupt that way of doing things. In this session, we’ll discuss how to adjust your business to deal with a remote workforce. For some managers, not seeing every member of the team can be unsettling. We’ll talk about ways to overcome that barrier. For many organizations, using remote tools can put an extra burden on your IT gear and staff. We’ll talk about alternatives to lighten that load. And for most organizations, the new way of working can expose new and different information security vulnerabilities. We’ll offer some good practices to reduce your exposure.
Guest speakers from Trend Micro will be Greg Young and Ed Cabrera.
Spring has Sprung! Time for a Digital Spring Cleaning – April 14: One way to cut down on IT resource use is to get rid of unnecessary stuff. This webcast will suggest tactics to reduce the burden on your infrastructure. You will learn about cleaning up your storage, getting off unnecessary email lists, improving your – and your customers’ – privacy, and lowering your attack profile by getting rid of stale applications and services.
E-Commerce Security During COVID-19 – April 21, 2020: Businesses that rely on foot traffic are pivoting to on-line offerings. Restaurants support demand with delivery or curbside pick-up, which both put a strain on your IT resources. Unfortunately, the bad guys are exploiting weaknesses in on-line ordering and payment systems. We’ll talk about measures small businesses should consider to protect their reputation, cash flow, and profits during this transition.
Guest speakers from Trend Micro will be myself and Mitchel Chang.
How to Avoid COVID-19 Scams – May 5, 2020: Bad guys are trying to make money off Covid-19 worries. In this session, Lesley Fair, a Senior Attorney with the Bureau of Consumer Protection at the Federal Trade Commission talks about different kinds of scams and what to do about them, hopefully before anyone gets conned, and what steps you can take if you think you might have gotten stung. Ths session will be repeated on May 26.
Guest speakers from Trend Micro will be myself and Jon Clay.
What Are Phishing, Vishing and Smishing? How Can I Protect My Small Business From These Threats? – May 12, 2020: This session will discuss attacks that can arrive through email, messages, and video chats. Small businesses are targets as well as big firms and the public at large – the bad guys are going anywhere they can to make a (dishonest) buck. You’ll help your employees and customers protect themselves with some good advice, practices, and tools.
Mitchel Chang will be a guest panelist.
How to Avoid COVID-19 Scams – May 26, 2020: A second session of the May 5 discussion. This time Jon Clay and Myla Pilao will be guest speakers from Trend Micro.
Telework Cybersecurity Best Practices – June 9, 2020: A second session of the April 7 event. Greg and Ed will give a repeat performance attendees.
Each session starts at 2:00 PM Eastern time. NCSA will record each session, but you should register to listen in and ask questions live. While the information is tuned to meet the needs of small businesses, individuals at larger organizations, and the general public, will find good ideas and helpful hints an tips to stay safe and cope with this challenging time. We hope to see you soon.
What do you think? Let me know in the comments below or @WilliamMalikTM
The post NCSA Small Business Webinar Series appeared first on .
The coronavirus pandemic—the infection officially designated as COVID-19—is causing upheaval across the globe. Aside from the serious economic and public health implications, one very practical impact of shelter-in-place dictums is to force many companies to support remote working where they can. The most recent data tells us that in 2017, eight million Americans worked from home at least some of the week — amounting to around 5% of US workers. However, the events of the past few weeks are driving what is being described in certain sectors as the biggest shift to home working since 9/11.
This will ensure that many companies can continue functioning while helping to achieve social distancing to minimise the spread of the virus. But there are challenges, particularly to smaller businesses who don’t have IT security teams to assist with the transition. Hackers are primed and ready to take advantage of home workers, whose machines and devices may not be as secure as those in the office. There’s also a risk that workers are more distracted by current events when working at home, creating more opportunities for cyber-criminals to strike.
This isn’t just about hackers stealing your personal log-ins and information to sell on the dark web. In a home-working context, corporate data and systems may also be at risk. It takes just one unsecured remote worker to let the bad guys in. The damage they end up doing may be particularly difficult for employers to weather given the extreme economic pressures already on many firms.
With that in mind, therefore, let’s take a look at some of the major threats to home workers and their organizations, and what can be done to keep the hackers at bay.
Phishing messages are by far the number one threat to home workers. Cyber-criminals are using widespread awareness of COVID-19, and a desire for more information on the outbreak, to trick users into clicking on malicious links or opening booby-trapped attachments. Many are spoofed to appear as if sent by trusted organizations such as the US Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO). They may claim to offer more information on the spread of the outbreak, tips on staying safe, and even provide details of how to get a non-existent vaccine online.
If you click through on a malicious link, the next stage of the attack could:
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Brute forcing is another way for hackers to hijack your cloud accounts. They use previously breached username/password combos and run them through automation software to try them across billions of websites and apps. Because users reuse passwords across numerous accounts, the bad guys often get lucky and are able to unlock additional accounts in this way. Home workers using Microsoft Teams, Slack, Zoom and other cloud platforms for collaboration and productivity may be targeted.
Malicious smartphone apps are another threat to home workers. These may be disguised to trick the user into believing they’re downloading a COVID-19 tracker, for example. In reality, it could infect the device with ransomware, info-stealers, or other malware. That device could then spread the same malware to the corporate network, if it is connected to it via the home network.
Smart device threats are also a concern for home workers. More and more of us are investing in smart home devices. From voice assistants to smart speakers, connected refrigerators to smart TVs, it’s estimated that there’ll be as many as 128 million smart homes in the US by the end of this year. However, often these consumer-grade devices don’t have strong built-in protection. They may use weak, factory default passwords and/or contain multiple software vulnerabilities which are rarely patched by the manufacturer, if at all. The risk is that hackers could hijack one or more of these devices and use them as a stepping stone into the home and then corporate network – as we’ve demonstrated in previous research.
Friends and family could also introduce new cyber-threats, as they will also be confined largely to the home. That means they’ll be logging on to the home network with their own mobile devices, which may not be as well protected from threats as they should be. Once again, such threats could spread quickly from the home network to infect the enterprise network if it’s connected without adequate security controls. Another risk is of children using unsecured remote learning platforms, which may offer cybercriminals opportunities to hijack accounts, steal information and spread malware onto the network.
Home workers represent an attractive target in their own right. After all, personal information and log-ins (home banking, Netflix, webmail etc) can be easily sold for a profit on dark web marketplaces. However, organizations represent a much bigger, potentially more lucrative pay day for cyber-criminals. While corporate PCs and networks might be fairly well secured, the rush to support home working may have left gaps the bad guys are keen to exploit.
By first compromising the home worker, and then pivoting through unsecured channels to the corporate network, hackers could spread ransomware, steal sensitive company IPs, infect work networks with crypto-mining malware, or steal large volumes of customer data. They may also look to hijack employees’ corporate email or other accounts as the first part of a multi-stage information-stealing attack. There have even been new warnings of Business Email Compromise (BEC) attacks in which employees (usually those working in the finance department) are contacted by someone posing as a senior exec and ordered to wire business funds to a new bank account.
With so many techniques at their disposal, it’s easy to imagine that the bad guys have the upper hand. But by putting a few best practices in place, there are things businesses and employees can do today to reduce home working security risks.
Consider the following:
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We don’t know how long COVID-19 will last. But by adapting to the new reality as quickly as possible, businesses and their home workers can at least close down any security gaps, enabling them to be as productive as possible — while most importantly, staying safe and healthy.
The post COVID-19: How Do I Work from Home Securely? appeared first on .
We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.
As you use more internet-connected devices and smart appliances in your home, it’s of utmost importance to make sure your gadgets are properly protected from malware and hackers—and Trend Micro Home Network Security (HNS) helps you do just that. But while it’s easy to set up, connect, and configure (and even to forget!), you reap the most benefit when you’re actively involved with it, maintaining and monitoring its features and controls.
Start by asking the question: Are you sure your home network is secure? As you learn what network security entails, by the end of this blog you’ll be able to answer that question confidently. The more you’re involved with HNS, as the tech-savvy “guru” of the household, the more you’ll know when things are properly secured.
We’ll cover three main topics in Part 3 of our 4-part series, where we help you to test the following features: Threat Blocking, Access Control, and Parental Controls.
To better understand how HNS blocks malware on malicious websites from being downloaded to your devices, open your browser either from your mobile device or PC then proceed to these links:
http://www.eicar.org/download/eicar.com
When you run these tests, the test URL will be blocked, your browser will say “Website Blocked by Trend Micro Home Network Security,” and the payload will not be downloaded to the test device. The HNS app will then notify you that a web threat has been blocked, along with the name of the test device that was able to detect it. In the future, you should monitor the HNS app for such messages, so you can see which malicious sites your family has been accessing and warn them.
Next, there are three aspects of Access Control that you should test to familiarize yourself with the features. They are: Approving and Rejecting Devices, Remote Access Protection, and Disconnecting Devices.
Device control is the first part of access control.
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Based on the decision to Allow Connection, verify the connection status on the new device by navigating to a webpage or using an application that connects to the internet.
For the next test, Remote Access Protection, you’ll use a real-world remote-access program commonly used in tech support scams. Note that remote desktop software such as LogMeIn, AnyDesk, TeamViewer, and others are not inherently harmful, but malicious hackers often use them for nefarious activities, such as tech support scams, where they lure you into downloading such a program, pretending they need it to “solve” your computer problems. Unsuspecting consumers around the world have fallen victim to such scams, often losing a large amount of money in fake support fees and ransoms. Additionally, such hackers can use remote desktop programs to scoop up your private data and sell it on the Dark Web.
Home Network Security gives owners peace of mind by preventing these types of Remote Desktop programs from establishing connections with remote computers.
In this test, we will use the free version of TeamViewer.
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HNS will block the TeamViewer session and the HNS app will receive a notification of a remote access connection attempt, along with the name of the target PC. Once you’ve run your tests and understand how this access blocking works, you can delete the instances of TeamViewer on your devices, if you have no need of them.
Next, you should test Disconnecting Devices.
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As we indicated in our last installment of this series, there are many facets to HNS’s Parental Controls. In this segment we will check the effectiveness of its Website Filtering, Content Filtering, App Controls, Time Limits, and Connection Alert & Notification capabilities.
Testing Website Filtering is easy.
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The browser will show, “Website Blocked by Trend Micro Home Network Security” and indicate the rule that triggered the block, i.e., the Category: Personals/Dating rule in our test. The HNS app will receive a notification indicating HNS prevented your “Pre-Teen device” was from visiting a Personals/Dating site. Tapping the notification will show more details, such as the time and website visited.
Moving forward, Content Filtering is next in our checklist.
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When it’s toggled ON, you can try to search for inappropriate content, such as red band trailersDoing this, the user will see a message that says, “Some results have been removed because Restricted Mode is enabled by your network administrator.” In addition, videos with mature or inappropriate content will not be displayed when you open YouTube’s Home page.
To continue, you can test the Inappropriate App Used functionality. Note that this feature only logs the apps opened in your devices; it does not block those apps from being used by the child.
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Next, on your test mobile device, open any of the apps that correspond to the App Categories you’ve chosen. For instance, when a gaming app is opened, The HNS app should get a notification that a Games App was found in the user’s device. Tapping this notification should open the Report section where more detailed information is presented, such as the name of the app, the amount of time it was used, and the name of the device that triggered the notification.
To test Time Limits, you can set up a simple rule that consists of the chosen days the family member can use the internet, set the internet time limit, and set the time spent on YouTube within the set time period they’re allowed to use the internet, then enable notifications for this rule.
As an example:
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To check if the rule is working, look for when the user attempts to surf and use YouTube beyond what’s permitted by the rule. HNS will block access to the internet and YouTube and provide you with a notification that says the YouTube or internet time limit has been reached by the user account. This notification is also logged in the user profile’s Report section.
Let’s wrap up testing the Parental Control features with enabling Connection Alert. This allows you to receive a notification when a device you choose, like your child’s mobile phone, reconnects to your HNS-secure network after getting home from school.
To do this, from the HNS App’s User Account > Settings, enable Connection Alert to indicate when the devices you have selected connect to the home network, according to your set schedule. You’ll only receive notifications of connections from HNS during that scheduled time.
Is your network secure? As the techie in your household, you’re the designated technical support for the family. As the saying usually goes, “Heavy is the head that wears the crown,” but armed with what you’ve just learned about Trend Micro Home Network Security’s capabilities, your burden will lighten significantly and you and your family will stay safe and secure from constantly evolving network threats.
Go to our website for more information on Trend Micro Home Network Security. And watch for Part 4 of this series, where we wind up with some additional monitoring and maintenance best practices.
Go here for Parts 1 and 2 of our series:
You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration
Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls
The post In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions appeared first on .
The past 12 months have been another bumper year for cybercrime affecting everyday users of digital technology. Trend Micro blocked more than 26.8 billion of these threats in the first half of 2019 alone. The bad news is that there are many more out there waiting to steal your personal data for identity fraud, access your bank account, hold your computer to ransom, or extort you in other ways.
To help you stay safe over the coming year we’ve listed some of the biggest threats from 2019 and some trends to keep an eye on as we hit the new decade. As you’ll see, many of the most dangerous attacks will look a lot like the ones we warned about in 2019.
As we enter 2020 the same rules apply: stay alert, stay sceptical, and stay safe by staying protected.
Cybercrime is a chaotic, volatile world. So to make sense of the madness of the past 12 months, we’ve broken down the main type of threats consumers encountered into five key areas:
Home network threats: Our homes are increasingly powered by online technologies. Over two-thirds (69%) of US households now own at least one smart home device: everything from voice assistant-powered smart speakers to home security systems and connected baby monitors. But gaps in protection can expose them to hackers. As the gateway to our home networks, routers are particularly at risk. It’s a concern that 83% are vulnerable to attack. There were an estimated 105m smart home attacks in the first half of 2019 alone.
Endpoint threats: These are attacks aimed squarely at you the user, usually via the email channel. Trend Micro detected and blocked more than 26 billion such email threats in the first half of 2019, nearly 91% of the total number of cyber-threats. These included phishing attacks designed to trick you into clicking on a malicious link to steal your personal data and log-ins or begin a ransomware download. Or they could be designed to con you into handing over your personal details, by taking you to legit-looking but spoofed sites. Endpoint threats sometimes include social media phishing messages or even legitimate websites that have been booby-trapped with malware.
Mobile security threats: Hackers are also targeting our smartphones and tablets with greater gusto. Malware is often unwittingly downloaded by users, since it’s hidden in normal-looking Android apps, like the Agent Smith adware that infected over 25 million handsets globally this year. Users are also extra-exposed to social media attacks and those leveraging unsecured public Wi-Fi when using their devices. Once again, the end goal for the hackers is to make money: either by stealing your personal data and log-ins; flooding your screen with adverts; downloading ransomware; or forcing your device to contact expensive premium rate phone numbers that they own.
Online accounts under attack: Increasingly, hackers are after our log-ins: the virtual keys that unlock our digital lives. From Netflix to Uber, webmail to online banking, access to these accounts can be sold on the dark web or they can be raided for our personal identity data. Individual phishing attacks is one way to get these log-ins. But an increasingly popular method in 2019 was to use automated tools that try tens of thousands of previously breached log-ins to see if any of them work on your accounts. From November 2017 through the end of March 2019, over 55 billion such attacks were detected.
Breaches are everywhere: The raw materials needed to unlock your online accounts and help scammers commit identity fraud are stored by the organizations you interact with online. Unfortunately, these companies continued to be successfully targeted by data thieves in 2019. As of November 2019, there were over 1,200 recorded breaches in the US, exposing more than 163 million customer records. Even worse, hackers are now stealing card data direct from the websites you shop with as they are entered in, via “digital skimming” malware.
Smart homes under siege: As we invest more money in smart gadgets for our families, expect hackers to double down on network attacks. There’s a rich bounty for those that do: they can use an exposed smart endpoint as a means to sneak into your network and rifle through your personal data and online accounts. Or they could monitor your house via hacked security cameras to understand the best time to break in. Your hacked devices could even be recruited into botnets to help the bad guys attack others.
Social engineering online and by phone: Attacks that target user credulity are some of the most successful. Expect them to continue in 2020: both traditional phishing emails and a growing number of phone-based scams. Americans are bombarded by 200 million automated “robocalls” each day, 30% of which are potentially fraudulent. Sometimes phone fraud can shift quickly online; for example, tech support scams that convince the user there’s something wrong with their PC. Social engineering can also be used to extort money, such as in sextortion scams designed to persuade victims that the hacker has and is about to release a webcam image of them in a “compromising position.” Trend Micro detected a 319% increase in these attacks from 2H 2018 to the first half of 2019.
Threats on the move: Look out for more mobile threats in 2020. Many of these will come from unsecured public Wi-Fi which can let hackers eavesdrop on your web sessions and steal identity data and log-ins. Even public charging points can be loaded with malware, something LA County recently warned about. This comes on top of the escalating threat from malicious mobile apps.
All online accounts are fair game: Be warned that almost any online account you open and store personal data in today will be a target for hackers tomorrow. For 2020, this means of course you will need to be extra careful about online banking. But also watch out for attacks on gaming accounts. Not only your personal identity data and log-ins but also lucrative in-game tokens will become highly sought after. Twelve billion of those recorded 55 billion credential stuffing attacks were directed at the gaming industry.
Worms make a comeback: Computer worms are dangerous because they self-replicate, allowing hackers to spread attacks without user interaction. This is what happened with the WannaCry ransomware attacks of 2017. A Microsoft flaw known as Bluekeep offers a new opportunity to cause havoc in 2020. There may be more out there.
Given the sheer range of online threats facing computer users in 2020, you’ll need to cover all bases to keep your systems and data safe. That means:
Protecting the smart home with network monitoring solutions, regular checks for security updates on gadgets/router, changing the factory default logins to strong passwords, and putting all gadgets onto a guest network.
Tackling data-stealing malware, ransomware and other worm-style threats with strong AV from a reputable vendor, regular patching of your PC/mobile device, and strong password security (as given below).
Staying safe on the move by always using VPNs with public Wi-Fi, installing AV on your device, only frequenting official app stores, and ensuring you’re always on the latest device OS version. And steer clear of public USB charging points.
Keeping accounts secure by using a password manager for creating and storing strong passwords and/or switching on two-factor authentication where available. This will stop credential stuffing in its tracks and mitigate the impact of a third-party breach of your log-ins. Also, never log-in to webmail or other accounts on shared computers.
Taking on social engineering by never clicking on links or opening attachments in unsolicited emails, texts or social media messages and never giving out personal info over the phone.
Fortunately, Trend Micro fully understands the multiple sources for modern threats. It offers a comprehensive range of security products to protect all aspects of your digital life — from your smart home, home PCs, and mobile devices to online accounts including email and social networks, as well as when browsing the web itself.
Trend Micro Home Network Security: Provides protection against network intrusions, router hacks, web threats, dangerous file downloads and identity theft for every device connected to the home network.
Trend Micro Security: Protects your PCs and Macs against web threats, phishing, social network threats, data theft, online banking threats, digital skimmers, ransomware and other malware. Also guards against over-sharing on social media.
Trend Micro Mobile Security: Protects against malicious app downloads, ransomware, dangerous websites, and unsafe Wi-Fi networks.
Trend Micro Password Manager: Provides a secure place to store, manage and update your passwords. It remembers your log-ins, enabling you to create long, secure and unique credentials for each site/app you need to sign-in to.
Trend Micro WiFi Protection: Protects you on unsecured public WiFi by providing a virtual private network (VPN) that encrypts your traffic and ensures protection against man-in-the-middle (MITM) attacks.
Trend Micro ID Security (Android, iOS): Monitors underground cybercrime sites to securely check if your personal information is being traded by hackers on the Dark Web and sends you immediate alerts if so.
The post The Everyday Cyber Threat Landscape: Trends from 2019 to 2020 appeared first on .
We continue our three-part series on protecting your home and family. If you missed our first part, you can find it here.
Are your kids at that formative age when they’re beginning to use mobile devices? How about at that inquisitive age when they start to discover the wonders of the Internet? Or that age when they tend to be more carefree and self-indulgent?
The Internet and the digital devices our children use are valuable tools when used the right way. They give them access to a wide range of information, pave the way to explore worthwhile ideas, and keep them socially connected with family, relatives and friends. That said, though there are big advantages to kids’ use of the Internet, there are dangers as well. Part 2 of our 3-part series on home network security discusses those dangers to your children and what you can do to protect them, leveraging Trend Micro Home Network Security’s Parental Controls to help you do so.
Gone are the days when simple malware was the focal point for internet safety. Nowadays, children have so many devices giving them access to the internet, unknown dangerous situations have multiplied. As a parent, the challenges include the following:
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Finding the right balance between parenting and controlling the child’s use or possible misuse of the internet is tricky. Here’s where Trend Micro Home Network’s (HNS) Parental Controls can come in. In addition to protecting your home network from security risks and attacks, HNS also provides a robust and flexible parental control system to keep internet usage safe for your children. Controls include:
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Protecting your family members online starts with Adding a Profile.
You can add a new Profile for each Family Member and assign to them the devices they control. To do this, you can just simply tap Family in the Command Menu and choose the family member by tapping Add Someone. This will let you provide the Profile Name and Profile Picture as well as Assign Devices to the person by tapping the device(s) in the Unassigned panel. The devices you select will then be automatically moved into the ownership panel for that person. Tap Done and you’ll be presented with the Settings screen for that child’s Profile, where you can configure Parental Controls as you see fit.
Website Filtering
Next, let’s proceed with the most common component: Website Filtering.
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Content Filtering
Moving on, you can also set up Content Filtering.
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App Controls
To continue, there are apps that parents disapprove of, but there are always those instances when the children try to use them anyway against their parent’s wishes. That’s when you can choose to be informed of the Inappropriate Apps Used by your children.
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Time Limits and Notifications
Even when you try to teach your kids about being responsible about their online time, it’s easier said than done. Thus, parents or guardians can schedule the hours of screen time their children are allowed each day, along with the hours when screen time is available. HNS’s Parental Controls provide both of these features and more.
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Connection Alerts
Last but not least, since it’s tough to keep monitoring when your child is online, tapping Trend Micro HNS’ Connection Alert to toggle it on makes it easier for parents to get notifications when their kid’s digital devices connect to the home network during a specified time period.
In the end, Trend Micro Home Network Security’s Parental Controls can assist parents in dealing with the online safety challenges all children are exposed to in the 21st century. HNS’ flexible and intuitive feature set comprised of Filtering, Inappropriate App Used, Time Limits and Connection Alerts support every parent or guardian’s goal to ensure a safe and secure internet experience for their kids. Coupled with kind face-to-face conversations, where you let your children know your care for them extends to how they use the Internet, HNS becomes your silent partner when ensuring your family’s safety.
For more information, go to Trend Micro Home Network Security.
The post Parental Controls – Trend Micro Home Network Security has got you covered appeared first on .
Your home should be a haven that protects you. In the cyber age, however, your router, computers, and TVs, your game consoles and smart devices, are continuously connected to the internet and run the risk of being hacked—usually when you least expect it and often without your knowledge. Not only can cybercriminals invade your privacy, they can steal your data, your money and even your identity—if you don’t put the appropriate security measures in place.
Trend Micro Home Network Security (HNS) is specifically designed to be that key security measure for your home network. Attach the HNS station to your router, download and install the management app, pair them up, and HNS immediately begins protecting all the connected devices in your home against a wide variety of threats. These include network intrusions, risky remote connections, phishing, ransomware, harmful websites and dangerous downloads.
Though setup, configuration, monitoring, and maintenance are pretty straightforward, to get the most out of HNS, we’ve written a three-part series to teach you how to maximize its use:
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Sound good? Let’s get started with Part 1!
Once you take the Home Network Security Station out of its box, setup and connection is quick and easy:
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Configuration Modes
Trend Micro’s Home Network Security station is designed to be a Plug-n-Protect device. Upon being connected to your router, it will attempt to automatically sense and enable the optimal Mode.
However, if you are experiencing network instability or connection issues, you can also choose the Mode manually from one of four Modes available for the best performance with your particular router. In order to select the correct Mode, you should first determine your router’s optimal Mode. Go to the HNS eSupport website to check the compatibility of your router or to search for its brand and model. The optimal Mode is indicated for tested routers.
While most routers support the default setting automatically, a small number may require manual setup. An even smaller number are not compatible with Trend Micro Home Network Security.
Some additional information about HNS’s station Modes:
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If you change the mode, run a Test Status check 5 minutes after changing the settings.
Off to a Good Start
As mentioned, after the initial setup, Trend Micro Home Network Security automatically does a network check to see what devices are on your network. (As part of its improved device recognition in version 2.5, released in November 2019, HNS offers more than 150 device icons to help make managing your devices even easier.) If you tap the View Devices button in the resulting popup, HNS provides you with a list of All Devices on the network. By default these online devices are Unassigned. You can create family member profiles, then assign specific devices to each family member later on. (Further information regarding Family Profiles will be discussed in Part 2 of this article series.)
At any time, tap Check Devices to initiate a manual security scan. Once the scan ends, you may see Action Required items displayed in the Dashboard indicator. Tap them to review them. The Action Required screen indicates any security issues that have been discovered. When you tap the panel, you will be able to obtain the Issue Details and read the Potential Risk description to better understand the issue and what you can do to resolve it—or you can also tap Skip for Now to skip the remediation process.
If you decide to proceed with remediation, the HNS App loads your mobile browser and takes you to the Trend Micro eSupport site, which provides more details on the issue. You can scroll through the page to learn more about the possible risks it poses, what you can do to prevent the problem from happening in the future, and places to go for more answers to any questions you may have.
Back in the Dashboard, you can review the HNS Summary protection results in the Security, Parental Controls, Family Members, Top Attacked Devices, and Network Usage panels. You can either tap individual items—e.g., Vulnerability Found, Network Attacks, Web Threats Blocked, etc.—to reveal information on the various threats by device; or you can tap individual panels to show additional details about particular attacks or threats. For a more detailed look, you can check the Timeline to review individual events, which can be filtered by type, such as Security, Parental Controls, Connections, Action Required and System.
Recommended Network and Security Settings
There are a number of useful features that are disabled by default. You can enable these features to heighten your home network protection and maximize user convenience.
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For now, this should be enough to get you off to a good start with Trend Micro Home Network Security. Watch for Part 2 of our HNS Series, where we help you create profiles for family members and set up Parental Controls.
For more information about HNS, go to Trend Micro Home Network Security. For more online support, go to Trend Micro Home Network Security eSupport.
The post You’re In Safe Hands with Trend Micro Home Network Security appeared first on .
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