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AI Scam Calls: How to Protect Yourself, How to Detect

By Reece Rogers
AI tools are getting better at cloning people’s voices, and scammers are using these new capabilities to commit fraud. Avoid getting swindled by following these expert tips.

Apple iOS 17.3: How to Turn on iPhone's New Stolen Device Protection

By Matt Burgess
Apple’s iOS 17.3 introduces Stolen Device Protection to iPhones, which could stop phone thieves from taking over your accounts. Here’s how to enable it right now.

How to Opt Out of Comcast’s Xfinity Storing Your Sensitive Data

By Reece Rogers
One of America’s largest internet providers may collect data about your political beliefs, race, and sexual orientation to serve personalized ads.

You Don’t Need to Turn Off Apple’s NameDrop Feature in iOS 17

By Reece Rogers
Yes, your iPhone automatically turns on NameDrop with the latest software update. But you shouldn’t really be worried about it—regardless of what the police are saying.

How to Get Facebook Without Ads—if It’s Available for You

By Reece Rogers
Meta now offers users an ad-free option, but it’s only available in Europe for those who can afford the €10-a-month subscription.

How to Stop Google Bard From Storing Your Data and Location

By Reece Rogers
Checking out this AI chatbot's new features? Make sure to keep these privacy tips in mind during your interactions.

Verizon 2023 DBIR: What’s new this year and top takeaways for SMBs

Here are some of the key insights on the evolving data breach landscape as revealed by Verizon’s analysis of more than 16,000 incidents

Facebook Trains Its AI on Your Data. Opting Out May Be Futile

By Reece Rogers
Here's how to request that your personal information not be used to train Meta's AI model. "Request" is the operative word here.

How to Talk to Your Kids About Social Media and Mental Health

By Pia Ceres
Here’s what the science really says about teens and screens—and how to start the conversation with young people of any age.

The Most Popular Digital Abortion Clinics, Ranked by Data Privacy

By Kristen Poli
Telehealth companies that provide abortion pills are surging in popularity. Which are as safe as they claim to be?

How to Remove Your Personal Info From Google by Using Its ‘Results About You’ Tool

By Reece Rogers
You can now set up alerts for whenever your home address, phone number, and email address appears in Search.

How to Automatically Delete Passcode Texts on Android and iOS

By David Nield
Here’s one simple way to reduce your security risk while logging in.

How to Use Discord’s Family Center With Your Teens

By Reece Rogers
The popular communication platform launched a new child safety tool for parents. Here’s what the feature does (and doesn’t) include.

How Threads' Privacy Policy Compares to Twitter's (and Its Rivals')

By Reece Rogers
Want to try out Meta’s new social media app? Here’s more context on what personal data is collected by Threads and similar social media apps.

5 Ways to Make Your Instant Messaging More Secure

By David Nield
Make sure your chats are kept as private as you want them to be.

How to Stop Google From Deleting Your Inactive Account

By Reece Rogers
Your inactive profiles, like Gmail or Docs, could turn into digital dust later this year. A few clicks can save them.

Your Twitter Feed Sucks Now. These Free Add-Ons Can Help

By Justin Pot
A  few simple tools can help filter out most Twitter Blue users (but still see the ones you like).

PC running slow? 10 ways you can speed it up

By André Lameiras

Before you rush to buy new hardware, try these simple tricks to get your machine up to speed again – and keep it that way.

The post PC running slow? 10 ways you can speed it up appeared first on WeLiveSecurity

10 things to look out for when buying a password manager

By Phil Muncaster

Here's how to choose the right password vault for you and what exactly to consider when weighing your options

The post 10 things to look out for when buying a password manager appeared first on WeLiveSecurity

How You Can Tell the AI Images of Trump’s Arrest Are Deepfakes

By Reece Rogers
Doctored images of the former US president went viral on Twitter. These are the telltale signs that they aren’t what they seem.

What to Do When Your Boss Is Spying on You

By Omar L. Gallaga
Employee monitoring increased with Covid-19’s remote work—and stuck around for back-to-the-office.

Writing like a boss with ChatGPT and how to get better at spotting phishing scams

By Phil Muncaster

It’s never been easier to write a convincing message that can trick you into handing over your money or personal data

The post Writing like a boss with ChatGPT and how to get better at spotting phishing scams appeared first on WeLiveSecurity

What to Look for When Buying a Security Camera (2023): Tips and Risks

By Simon Hill
Eufy's recent scandal shows it's not so much about the data breach but about how a company responds. Here are a few ways to shop smart.

How To Recognize An Online Scam

By Alex Merton-McCann

It’s been a particularly busy and colourful week, scam-wise in our household. Between 4 family members, we’ve received almost 20 texts or emails that we’ve identified as scams. And the range was vast: from poorly written emails offering ‘must have’ shopping deals to terse text messages reprimanding us for overdue tolls plus the classic ‘Dear mum, I’ve smashed my phone’ and everything in between. 

There’s no doubt that scammers are dedicated opportunists who can pivot fast. They can pose as health authorities during a pandemic, charities after a flood or even your next big love on an online dating platform. And it’s this chameleon ability that means we need to always be on red alert! 

How Big An Issue Are Scams in Australia? 

According to the Australian Competition and Consumer Commission (ACCC), Aussies lost a record amount of more than $2 billion in scams in 2021. And that was with record levels of intervention from the government, law enforcement agencies and the private sector. The most lucrative scams were investment scams ($701 million) followed by payment redirection scams ($227 million) and then romance scams which netted a whopping $142 million. 

But the psychological trauma that is often experienced by victims can be equally as devastating. Many individuals will require extensive counselling and support in order to move on from the emotional scarring from being a victim of hacking. 

So, with scammers putting so much energy into trying to lure us into their web, how can we stay one step ahead of these online schemers and ensure we don’t become a victim? 

What You Can Do To Stay Ahead Of The Scammers 

While there are no guarantees in life, there are a few steps you can take so that you can quickly recognise an online scam. 

1. Slow Down 

If you’ve received a text message, email or call that you think is a scam, don’t respond. Take your time. Slow down and pause. If it’s a call, and you’re not sure – hang up! Or if it’s a text or email – delete it! But if you are concerned that it might be legitimate, call the company directly using the contact information from their official website or through their secure apps.  

2. Think First 

If you are being asked to share your personal information or pay money either via a text or phone call, take some time to think. Does it feel legitimate? Do you have a relationship with this organisation? Remember, scammers are very talented at pretending they are from organisations you know and trust. If in doubt, contact the company directly via their official communication channels. Or ask a trusted friend or family member for their input. But remember, NEVER click on any links in messages from people or organisations you don’t know – no exceptions!! 

3. If Concerned, Act Fast!  

Do not hesitate to take action if something feels wrong. If there are any transactions on your credit card or bank statements that don’t look right, call your bank immediately. If you think you may have given personal information to scammers, then act fast. I recommend calling ID Care – Australia and New Zealand’s national identity and cyber support service. They are a not-for-profit charity that provides support to individuals affected by identity and cyber security issues. 

ReportCyber is another way of notifying authorities of a scam. An initiative of the Australian Government and the Australian Cyber Security Centre, it helps authorities investigate and shut down scams. It’s also a good idea to report the scam to Scamwatch – the dedicated scam arm of the Australian Competition and Consumer Commission (ACCC). 

4. Get Ahead Of The Scammers 

We’ve all heard that ‘prevention is better than a cure’ so taking some time to protect yourself before a scammer comes your way is a no-brainer. Here are my top 5 things to do: 

  • Ensure all your online accounts have an individual complex password. Use a password manager – they’ll create and remember your passwords. 
  • Add multi-factor authentication whenever possible. This could be a code sent to your phone, a token or a secret question. 
  • Ensure you have security software on all your devices 
  • Close any online accounts you don’t use. It will reduce the probability of being caught in a data breach. 
  • Software updates are an important way of protecting your devices (and private info) from security vulnerabilities. So, ensure these are automated.  

Please don’t think smart people don’t get caught up in scams because they do!! Scammers are very adept at looking legitimate and creating a sense of urgency. With many of us living busy lives and not taking the time to think critically, it’s inevitable that some of us will become victims. And remember if you’re offered a deal that just seems too good to be true, then it’s likely a scam! Hang up or press delete!! 

The post How To Recognize An Online Scam appeared first on McAfee Blog.

S3 Ep114: Preventing cyberthreats – stop them before they stop you! [Audio + Text]

By Paul Ducklin
Join world-renowned expert Fraser Howard, Director of Research at SophosLabs, for this fascinating episode on how to fight cybercrime.

Know your payment options: How to shop and pay safely this holiday season

By André Lameiras

'Tis the season for shopping and if you too are scouting for bargains, make sure to keep your money safe when snapping up those deals

The post Know your payment options: How to shop and pay safely this holiday season appeared first on WeLiveSecurity

I Lost $17,000 in Crypto. Here’s How to Avoid My Mistake

By Alexander Webb
I’m not the first person to suffer this fate, but hopefully I can be the last.

How to Avoid Black Friday Scams Online

By David Nield
'Tis the season for swindlers and hackers. Use these tips to spot frauds and keep your payment info secure.

The Medibank Data Breach – Steps You Can Take to Protect Yourself

By McAfee

Hackers have posted another batch of stolen health records on the dark web—following a breach that could potentially affect nearly 8 million Australian Medibank customers, along with nearly 2 million more international customers. 

The records were stolen in October’s reported breach at Medibank, one of Australia’s largest private health insurance providers. Given Australia’s population of almost 26 million people, close to a third of the population could find themselves affected.  

The hackers subsequently issued ransomware demands with the threat of releasing the records. With their demands unmet, the hackers then started posting the records in batches, the first on November 8th and the latest dropping on November 14th. 

According to Medibank, the records and information could include diagnoses, a list of conditions, and further information such as: 

“[P]ersonal data such as names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for AHM customers (not expiry dates), in some cases passport numbers for our international students (not expiry dates), and some health claims data.” 

Medibank continues to keep its customers up to date on the latest developments on its website and further states they will contact customers, via email and post, to clarify what has been stolen and what has been published on the dark web.  

What should I do if I think my information was caught up in the Medibank breach? 

Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. In the case of Medibank, the hackers posted the stolen information on the dark web, which unfortunately means that the likelihood of a potential scammer or thief obtaining this information is a near certainty. 

In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part. 

Report unauthorised use of your information or accounts immediately 

Home Affairs Minister Clare O’Neil called for Australians to “Contact Services Australia if you believe there has been unauthorised activity in your Medicare account.” Further, Australians can take the following additional steps to protect themselves in the wake of identity theft. 

Keep an eye out for phishing attacks 

With some personal information in hand, bad actors may seek out more. They may follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches. 

If you are contacted by Medibank, make certain the communication is legitimate. Bad actors may pose as Medibank to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the Medibank website or contact them by phone directly. 

Change your passwords and use a password manager 

While it does not appear that login information was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly can reduce your risk in the event of a data breach. Namely, a breached password is no good to a hacker if you’ve changed it. 

Enable two-factor authentication 

While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it. 

Consider using identity monitoring 

An identity monitoring service can monitor everything from email addresses to credit cards, bank account numbers and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s identity monitoring service helps you keep an eye on your personal info and provides alerts if your data is found, averaging 10 months ahead of similar services. 

Check your credit and consider a credit freeze 

When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in your name. This may include identity theft, where someone pretends to be you, generally to gain access to more information or services, and may escalate to identity fraud, where funds are stolen from your account. 

Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies in Australia— Equifax, illion, and Experian. This will help prevent bad actors from opening new lines of credit or take out loans in your name by “freezing” your credit report so that potential creditors cannot pull it for reference. Terms of freezing a credit report will vary, so check with each agency for details. 

Consider using comprehensive online protection 

A complete suite of online protection software can offer layers of extra security. Identity thieves generally focus on easy targets to save time. Elevated security across the majority of your data can make you a far more difficult target. In addition to more private and secure time online with a VPN, identity monitoring, and password management, this includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, McAfee offers support from a licensed recovery pro who can help you restore your credit, just in case. 

Should I replace my driver’s licence? 

Per Medibank, some victims of the breach may have had their driver’s licence number exposed. Given that a licence number is such a unique piece of personally identifiable information, anyone notified by Medibank that theirs may have been affected should strongly consider changing them. The process for replacing a licence document will vary depending on your state or territory.  

The recent Optus breach of September 2022 saw some states and territories propose making exceptions to the rules for attack victims, so look to your local government for guidance.  

The Medibank data breach – you have ways to protect yourself 

Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the Medibank breach.  

However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, which makes protection a must.  

The post The Medibank Data Breach – Steps You Can Take to Protect Yourself appeared first on McAfee Blog.

How to Use Apple Pay or Google Wallet Instead of Plastic Cards

By Reece Rogers
Cash is safe—for now. Contactless payment methods, like Apple Pay or Google Wallet, are more of a threat to the existence of physical cards.

Steam account hacked? Here’s how to get it back

By Martina López

What are the warning signs that someone has hijacked your Steam account? Here is what to look for and what you can do to get your account back.

The post Steam account hacked? Here’s how to get it back appeared first on WeLiveSecurity

A Guide to Remove Malware From Your iPhone

By McAfee

Malicious software, or “malware,” refers to any program designed to infect and disrupt computer systems and networks. The risks associated with a malware infection can range from poor device performance to stolen data. 

However, thanks to their closed ecosystem, built-in security features, and strict policies on third-party apps, Apple devices tend to be less prone to malware infections compared to their Android counterparts. But it’s important to note that they’re not completely without vulnerabilities 

Several iPhone viruses could infect your smartphone and affect its functionality, especially if you jailbreak your iPhone (that is, opening your iOS to wider features, apps, and themes).  

This article covers how you can detect malware infections and how to remove viruses from your device so you can get back to enjoying the digital world. 

How does malware affect iPhones?

Malware can affect your iPhone in a variety of ways. Here are a few telltale signs that your iPhone might have an unwelcome visitor.  

  • Your iPhone’s battery life is shorter than usual. 
  • Pop-up ads frequently appear. 
  • Apps crash for no apparent reason. 
  • Unfamiliar apps are installed on your iPhone. 
  • You notice high data usage. 
  • The operating system is noticeably slow. 
  • Your iPhone is overheating. 

How to check your iPhone for malware

If you notice any of the signs above, it’s a good idea to check for malware. Here are some steps you can take. 

  1. Look for unfamiliar apps. If you’re anything like the average smartphone user, you’ve probably downloaded dozens (if not hundreds) of apps. The sheer number of programs on your iPhone makes it easy for malicious apps to hide in plain sight and remain undetected for a long time. Take some time to swipe through all of your apps and closely inspect any that you don’t remember downloading or installing. 
  2. Check your data usage. Heavy data usage can be a sign of a malware infection, which is why you should keep an eye on it if you suspect a virus is in your system. To do so, go to Settings > Mobile Data and check if your data usage is higher than usual. 
  3. Check power consumption. Some types of malware run in the background and consume a significant amount of power without you noticing. To make sure that no such apps are installed on your phone, head over to Settings > Battery and select a period of your choice. Uninstall any unfamiliar apps that stand out. 
  4. Keep an eye on pop-up ads. Running into pop-up ads is inevitable when browsing the internet. However, your phone might be infected with adware if you’re getting them at an alarming frequency. 
  5. Scan your phone using antivirus software. As helpful as these steps are, running a complete scan using antivirus software is one of the most effective ways to detect malware. If you don’t have one installed already, consider using McAfee Mobile Security. This comprehensive security solution provides full-scale protection that includes a safe browsing feature to protect your digital life, Wi-Fi privacy, and a VPN for a more secure internet connection. Highly effective scans detect malicious apps and unwanted visitors before they enter your digital space. 

How to remove malware from your iPhone

If you’ve confirmed malware on your iPhone, don’t worry. There’s still time to protect yourself and your data. Below is an action plan you can follow to remove malware from your device. 

Update your iOS (if applicable)

In many cases, hackers exploit outdated versions of iOS to launch malware attacks. If you don’t have the latest version of your operating system, it’s a good idea to update iOS to close this potential vulnerability. Just follow these steps: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Software Update. 
  4. Follow the instructions to update your iPhone. 

Restart your device

It might sound simple, but restarting your device can fix certain issues. The system will restart on its own when updating the iOS. If you already have the latest version, restart your iPhone now. 

Clear your iPhone browsing history and data

If updating the iOS and restarting your device didn’t fix the issue, try clearing your phone’s browsing history and data. If you’re using Safari, follow these steps: 

  1. Go to Settings. 
  2. Click on Clear History and Website Data 
  3. Click on Clear History and Data 

Keep in mind that the process is similar for Google Chrome and most other popular web browsers. 

Remove any suspicious apps

Malicious software, such as spyware and ransomware, often end up on phones by masquerading as legitimate apps. To err on the side of caution, delete any apps that you don’t remember downloading or installing. 

Restore your iPhone

The option to restore to a previous backup is one of the most valuable features found on the iPhone and iPad. Essentially, this allows you to restore your device to an iCloud backup made before the malware infection 

Here’s how: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Transfer or Reset iPhone. 
  4. Choose Erase All Content and Settings. 
  5. Choose Restore from iCloud Backup. 

Factory reset your iPhone

If none of the steps above solves the problem, a factory reset might be the next order of business. Restoring your phone to factory settings will reset it to its out-of-factory configuration, deleting all of your apps, content, and settings in the process and replacing them with original software only. 

To factory reset your iPhone, follow these steps: 

  1. Go to Settings. 
  2. Click on General.  
  3. Click on Transfer or Reset iPhone 
  4. Choose Erase All Content and Settings. 
  5. Choose Set Up as New iPhone. 

How to keep your iPhone safe from malware

The best way to protect your iOS device is to avoid malware in the first place. Follow these security measures to safeguard your device: 

  • Don’t click on suspicious links. 
  • Don’t install apps that Apple doesn’t recognize. 
  • Only download apps from the App Store. 
  • Don’t jailbreak your iPhone, as this will remove most Apple security features. 
  • Enable automatic updates for iOS and iTunes to stay in line with Apple’s security updates and bug fixes. 
  • Keep frequent data backups. 
  • Avoid engaging with suspicious text messages on iMessage, as hackers use them to spread phishing scams. 

Secure your iPhone with McAfee Mobile Security 

If you have an iPhone and are like most other people, you probably use your device for almost everything you do online. And while it’s amazing to have the internet in the palm of your hands, it’s also important to be aware of online threats like malware, which can put your digital life at risk. 

The good news is that McAfee has your back with our award-winning and full-scale mobile security app. McAfee Mobile Security provides full protection against various types of malware targeting the Apple ecosystem. With safe browsing features, a secure VPN, and antivirus software, McAfee Security for iOS delivers protection against emerging threats, so you can continue to use your iPhone with peace of mind. 

Download the McAfee Security app today and get all-in-one protection. 

The post A Guide to Remove Malware From Your iPhone appeared first on McAfee Blog.

See Yourself in Cyber – Five Quick Ways You Can Quickly Get Safer Online

By McAfee

With “See Yourself in Cyber” as the theme for this year’s Cybersecurity Awareness Month, the focus is on you with a look at several quick ways you can quickly get safer online. 

Now in its 21st year, Cybersecurity Awareness Month marks a long-standing collaboration between the U.S. government and private industry. It’s aim, empower people to protect themselves from digital forms of crime. And that stands as a good reminder. Phishing attacks, malware, and the other threats we regularly talk about in our blog are indeed forms of crime. And where there’s crime, there’s a person behind it. 

It can be easy to lose sight of that, particularly as the crook on the other end of the attack is hiding behind a computer. Cybercrime can feel anonymous that way, yet it’s anything but. Whether a single bad actor or as part of a large crime organization, people power cybercrime. 

Yet just as you secure your home to prevent yourself from becoming a victim of a criminal, you can also secure your digital life to prevent yourself from becoming a victim of cybercriminal. 

Shore up your security, easily. 

You have plenty of places where you can start, and they’re all good ones. Even a handful of the simplest measures can significantly decrease your risk. Better yet, several take far less time to put into place than you might think, while yet more work automatically once you implement them—making them a sort of “set it and forget it” security measure. 

With that, this five-step list can get you going: 

1) Use strong passwords and a password manager to stay on top of them all 

Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key. 

2) Set your apps and operating system to update automatically 

Updates do all kinds of great things for gaming, streaming, and chatting apps, like add more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.  

For your computers and laptops: 

For your smartphones: 

For your smartphone apps: 

3) Take care of your browser too! 

Often overlooked is the humble browser. Yet if you think about it, the browser is one of the apps we use most often. Particularly on our desktops. It takes us shopping, to shows, the bank, and even work. Hackers realize that, which is why they love targeting browsers. Whether it’s through vulnerabilities in the code that runs the browser, injecting malicious code into a browser session, or any one of several other attack vectors, hackers will try to find a way to compromise computers via the browser. 

One of the best ways to keep your browser safe is to keep it updated. By updating your browser, you’ll get the latest in features and functionality in addition to security fixes that can prevent attacks from hackers. It’s a straightforward process, and this article will show you can set your browser to automatically update. 

4) Know how you can spot a phishing attack 

Whether they come by way of an email, text, direct message, or as bogus ads on social media and in search, phishing attacks remain popular with cybercriminals. Across their various forms, the intent remains the same—to steal personal or account information by posing as a well-known company, organization, or even someone the victim knows. And depending on the information that gets stolen, it can result in a drained bank account, a hijacked social media profile, or any number of different identity crimes. What makes some phishing attacks so effective is how some hackers can make the phishing emails and sites they use look like the real thing, so learning how to spot phishing attacks has become a valuable skill nowadays. Additionally, comprehensive online protection software will include web protection that can spot bogus links and sites and warn you away from them, even if they look legit. 

Some signs of a phishing attack include: 

Email addresses that slightly alter the address of a trusted brand name so it looks close at first glance. 

  • Awkward introductions like a “Dear Sir or Madam,” from your bank. 
  • Bad spelling and grammar, which indicate the communication is not coming from a professional organization. 
  • Poor visual design, like stretched logos, mismatched colors, and cheap stock photos. 
  • Urgent calls to action or threats that pressure you to claim a reward or pay a fine immediately followed by a link to do so. 
  • Unexpected attachments, such as a “shipping invoice” or “bills,” which hackers use to hide payloads of malware and ransomware. 

Again, this can take a sharp eye to spot. When you get emails like these, take a moment to scrutinize them and certainly don’t click on any links. 

Another way you can fight back against crooks who phish is to report them. Check out ReportFraud.ftc.gov, which shares reports of phishing and other fraud with law enforcement. Taken together with other reports, your information can aid an investigation and help bring charges on a cybercriminal or an organized ring.  

5) Multifactor your defense  

Chances are you’re using multi-factor authentication (MFA) on a few of your accounts already, like with your bank or financial institutions. MFA provides an additional layer of protection that makes it much more difficult for a hacker or bad actor to compromise your accounts even if they know your password and username. It’s quite common nowadays, where an online account will ask you to use an email or a text to your smartphone to as part of your logon process. If you have MFA as an option when logging into your accounts, strongly consider using it. 

Keep going! 

This list can get you started, and you can take even more steps now that you’re rolling. Keep dropping by our blog for more ways you can make yourself safer, such as on social media, your smartphone, in app stores, and more. Visit us any time! 

The post See Yourself in Cyber – Five Quick Ways You Can Quickly Get Safer Online appeared first on McAfee Blog.

How Do Hackers Hack Phones and How Can I Prevent It?

By McAfee

How do hackers hack phones? Several ways. Just as there are several ways you can prevent it from happening to you. 

The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves.  

However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first taking a look at some of the more common attacks.  

Types of Smartphone Hacks and Attacks 

Hacking software 

Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 

Some possible signs of hacking software on your phone include: 

  • A battery that drains way too quickly. 
  • Your phone runs a little sluggish or gets hot. 
  • Apps quit suddenly or your phone shuts off and turns back on. 
  • You see unrecognized data, text, or other charges on your bill.   

In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass along your personal information into the hands of hackers—all of which can lead to some of the symptoms listed above. 

Phishing attacks 

These are a classic form of attack. In fact, hackers have leveled them at our computers for years now too. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. And these attacks take many forms, like emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over that info or that install malware to wreak havoc on your device or likewise steal information. Learning how to spot a phishing attack is one way to keep yourself from falling victim to one. 

Bluetooth hacking 

Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they can possibly access your data and info, yet that data and info must be downloaded while the phone is within range. As you probably gathered, this is a more sophisticated attack given the effort and technology involved. 

SIM card swapping 

In August of 2019, the CEO of Twitter had his SIM card hacked by SIM card swapping scam. SIM card swapping occurs when a hacker contacts your phone provider, pretends to be you, and then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card will be deactivated, and your phone number will be effectively stolen. This means the hacker has taken control of your phone calls, messages, and so forth. This method of hacking requires the seemingly not-so-easy task of impersonating someone else, yet clearly, it happened to the CEO of a major tech company. Protecting your personal info and identity online can help prevent hackers from impersonating you to pull off this and other crimes.  

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you a first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.

How to Advocate for Data Privacy and Users' Rights

By Omar L. Gallaga
Want to speak up against Big Tech, unjust data collection, and surveillance? Here's how to be an activist in your community and beyond.

What happens with a hacked Instagram account – and how to recover it

By Jake Moore

Had your Instagram account stolen? Don’t panic – here’s how to get your account back and how to avoid getting hacked (again)

The post What happens with a hacked Instagram account – and how to recover it appeared first on WeLiveSecurity

What You Do Now To Protect Your Child From Cyberbullying

By Alex Merton-McCann

I can’t tell you how many times over my 25 years of parenting that I’ve just wanted to wrap my boys in cotton wool and protect them from all the tricky stuff that life can throw our way. But unfortunately, that’s never been an option. Whether it’s been friendship issues in the playground, dramas on a messaging app or dealing with broken hearts, it can be really hard watching your kids experience hardship. 

Get Ahead Of The Problem! 

But one thing I have learnt from years of mothering is that if you spend some time getting ahead of a potentially challenging situation then you’ve got a much better chance of minimising it. Or better still preventing it – and this absolutely applies to cyberbullying. 

Is Cyberbullying A Big Problem for Aussie Kids? 

In early 2022, McAfee interviewed over 15,000 parents and 12,000 children worldwide with the goal of finding out how families both connect and protect themselves online. And what they found was astounding: Aussie kids reported the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. American children reported the highest rate. The average for all countries was 17%. Check out my post here with all the details.  

So, to dig deeper into this issue of cyberbullying, McAfee commissioned additional research in August this year to better understand what cyberbullying looks like, where it happens and who the perpetrators are. And the biggest takeaways for Aussie kids: 

  • Name calling is the most common form of cyberbullying 
  • Most cyberbullying happens on social media 
  • Aussie kids have the highest rate of cyberbullying on Snapchat 
  • 56% of Aussie kids know the perpetrator 

You can check out my post here with all the details.  

How To Avoid Your Kids Becoming a Statistic 

So, if you need to grab a cuppa and digest all this, I don’t blame you! It’s a lot. But, as mentioned before, I honestly believe that if we get ahead of the challenges, we have a greater chance of minimising the fall out. So, without further ado – here is my advice on what you can do NOW to minimise the chance of your kids being involved in cyberbullying – either as the victim or the perpetrator. 

1. Talk About Online Respect and Kindness As Soon As They Start Using Devices 

As soon as your kids move on from just watching movies and playing games on their devices, you need to talk about the importance of ‘being nice’ online. A more natural way around this is to extend your parenting advice to include the online world too. For example:  

  • ‘Remember how important it is to be kind to everyone when you are in the playground at kindy – as well as when you are online.’  
  • ‘Always say please and thank you – to your friends in-person and online too.’ 

And don’t forget the importance of role-modelling this too! 

2. Check Your Family Communication Culture 

One of the best things you can do is to create a family culture where honest and genuine two-way communication is a feature of family life. If your kids know they can confide in you, that nothing is off-limits and that you won’t overreact – then they are more likely to open-up about a problem before it becomes overwhelming and ‘unsolvable’. 

3. Understand Your Child’s World 

Parents who have a comprehensive understanding of their child’s life will be better able to detect when things aren’t going well. Knowing who your kid’s friends are, who they ‘sit with’ at lunchtime, their favourite music and their boyfriend or girlfriend needs to be a big priority. I also encourage parents to establish relationships with teachers or mentors at school so they can keep their ‘ear to the ground’. When a child’s behaviour and interests change, it can often mean that all isn’t well and that some detective work is required! 

4. Ensure Your Kids Understand What Bullying Is 

Cyberbullying can have a variety of definitions which can often cause confusion. In McAfee’s research, they used the definition by StopBullying.Gov: 

Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.  

McAfee’s definition was then expanded to include specific acts of cyberbullying, such as: 

  • flaming – online arguments that can include personal attacks 
  • outing – disclosing someone’s sexual orientation without their consent  
  • trolling – intentionally trying to instigate a conflict through antagonistic messages 
  • doxing – publishing private or identifying information without someone’s consent  

Along with other acts, including:  

  • name calling  
  • spreading false rumours  
  • sending explicit images or messages  
  • cyberstalking, harassment, and physical threats  
  • exclusion from group chats and conversation 

Now, I appreciate that reading your children several minutes of definitions may not be very helpful. So, instead, keep it simple and amend the above to make it age appropriate for your kids. You may choose to say that it is when someone is being mean online, if your kids are very young. But if you have tweens in the house then I think more details would be important. The goal here is for them to understand at what point they shouldn’t accept bad behaviour online.  

5. Give Them An Action Plan For When They Experience Bad Behaviour Online  

As soon as your kids are actively engaged with others online, they need to have an action plan in case things go awry – probably around 6-7 years of age. In fact, I consider this to be a golden time in parenting – a time when your kids are receptive to your advice and often keen to please. So, this is when you need to help them establish good practices and habits that will hold them in good stead. This is what I would instil: 

  • If someone makes you feel upset when you are online, you need to tell a trusted adult 
  • Save a copy of the interaction, perhaps take a screenshot. Ensure they know how to do this. 
  • Block the sender or delete them from your contacts. 
  • Report the behaviour to the school, the police or the eSafety Commissioner’s Office, if necessary 

Now, of course not all bad behaviour online will be defined as cyberbullying – remember we all see the world through different lenses. However, what’s important here is that your kids ask for help when they experience something that makes them feel uncomfortable. And while we all hope that it is unlikely that you will need to escalate any interactions to the police or the eSafety Commissioner, knowing what the course of action is in case things get out of hand is essential.  

6. Make Empathy A Priority  

There is so much research on the connection between the lack of empathy and bullying behaviours. In her book Unselfie, Parenting expert Michelle Borba explains that we are in the midst of an ‘empathy crisis’ which is contributing to bullying behaviour. She believes teens today are far less empathetic than they were 30 years ago. Teaching your kids to ‘walk in someone’s else’s shoes’, consider how others feel and have a focus on compassion will go a long way to developing an empathetic lens. You can read more about helping develop empathy in your child here.  

There is no doubt that cyberbullying is one of the biggest parenting challenges of our generation and, unfortunately, it isn’t going to disappear anytime soon. So, get ahead of the problem – teach your kids about kindness from a young age, create an open family communication culture, make empathy a priority in your family and give them an action plan in case things get tricky online. But most importantly, always listen to your gut. If you think things aren’t right with your kids – if they don’t want to go to school, seem emotional after using their devices or their behaviour suddenly changes, then do some digging. My gut has never let me down!     

Take care 

Alex  

The post What You Do Now To Protect Your Child From Cyberbullying appeared first on McAfee Blog.

Why is my Wi‑Fi slow and how do I make it faster?

By Phil Muncaster

Has your Wi-Fi speed slowed down to a crawl? Here are some of the possible reasons along with a few quick fixes to speed things up.

The post Why is my Wi‑Fi slow and how do I make it faster? appeared first on WeLiveSecurity

5 Things About Doxing You Should Know

By Vishnu Varadaraj

Have you ever said something you wish you could take back? Maybe it was a comment muttered in the heat of the moment that hurt someone’s feelings. Or maybe you just had a night out full of silly antics that you wouldn’t want your boss or grandma to see.  

These are completely normal occurrences that happen all the time. We’re human! We make mistakes and letting loose every now and again is good for us. When these scenarios happen in person, we’re able to apologize or explain ourselves; however, the social media age complicates things. High-def cameras and video recorders are in everyone’s pocket, meaning that in-person slip-ups or lapses in judgement can come back to haunt you in a cyberscheme known as doxing. 

Doxing can be harmful to one’s reputation and can cost someone their job, their friends, or their privacy. Here are five things you should know about doxing, plus some tips on how to prevent it from happening to you. 

1. Doxing Defined

The term doxing originated from the phrase “dropping documents/docs.” It refers to a situation where an enemy or a rival seeks to tarnish the reputation of someone else by releasing documents (aka dropping docs) about them. These documents often contain personally identifiable information (PII) –  like full names, birthdates, addresses, employment details, financial information, phone numbers, email addresses – and private correspondences or embarrassing videos or photos. The doxer – or the person dropping the documents – will publish these private details online, whether that’s on a forum, on social media, or a blog. 

Doxing is considered cyberbullying because it is a form of online harassment. The doxer often does so with the intent of drumming up widespread hate about the victim and having the release of these private details negatively affect the victim’s life, such as getting them fired from their job or breaking up a relationship. 

2. Doxing Can Happen to Anyone

Doxing happens most frequently to public figures, such as celebrities, politicians, streamers, and journalists. It is also a prevalent practice in the hacking community, where hackers reveal the identities of the real people behind forum usernames. However, anyone is susceptible to having their PII or sensitive photos or videos widely released on the internet for the sake of reputation sabotage. All it takes is for one scorned partner, a disgruntled coworker, or a disagreement to set a doxer on a warpath.  

3. Doxing Isn’t Always Illegal

When the saboteur doesn’t have to dig into your past via the dark web or through hacking a personal device, doxing isn’t illegal. It’s malicious and can be emotionally damaging, but there is no law stopping a doxer from publishing the private details of someone else. Doxing crosses the line into a crime when it is accompanied by threats.  

So, if a doxer didn’t hack a personal device or buy the PII off the dark web, where did they find these details? Oftentimes, people incriminate themselves with their social media footprint. What seems like ancient history in your social media timeline is again front and center after just a few minutes of scrolling. 

4. Ways to Prevent Doxing From Happening to You

Check out these tips that can lessen the chances of doxing happening to you: 

  • Don’t goad people online. Doxing can happen to anyone. Sometimes the doxer is someone you know in real life, but other times it’s a stranger with whom you may or may not have crossed paths with online. One great rule of thumb is to not make enemies online. For example, if you disagree with someone online, be as respectful and polite to them as you would be if you were talking face to face. 
  • Don’t overshare. Remember, you can’t take back what you post online! Think long and hard before you hit publish on any social media post or comment. Never post online when you’re angry. You’ll likely say something that you’ll regret later.  
  • Delete old accounts. Periodically taking stock of all your online accounts and deactivating the ones you no longer use limits the number of opportunities a doxer has to lift your PII, such as your address, banking details, or contact information. Not every site prioritizes security as much as we’d all hope, so it’s best to create online accounts with trustworthy organizations. To track down all your accounts, especially the ones you haven’t used in a while, one technique is to go through your email and make note of all the sites from which you receive notifications. This will provide you with a robust list of companies that have your information. This might be tedious, so don’t be hard on yourself if you don’t find them all. Consider splitting up the work over a few weeks to make it less of a chore. 
  • Use one-time credit cards. One pro tip that may help you protect your information online is to use safe cards, or one-time credit cards. When you use a safe card, you don’t have to provide any identifying information when you make a purchase. Again, the aim here is to limit how many sites have access to your PII. 

5. Services That Can Give You Peace of Mind

In addition to the above tips, McAfee can help you fill in the gaps in your defense. McAfee Total Protection is an all-in-one privacy and identity protection service that includes all the tools you need to secure your PII and help you recover if identity theft occurs after a doxing incident. Personal Data Cleanup scans 40 risky data broker sites for your information. If you appear on any of those sites, McAfee will help you remove it to keep your PII out of a doxer’s hands. 

The post 5 Things About Doxing You Should Know appeared first on McAfee Blog.

What Is Synthetic Identity Theft?

By McAfee

It’s too bad cybercriminals don’t funnel their creativity into productive pursuits because they’re constantly coming up with nefarious new ways to eke out money and information from unsuspecting people. One of their newest schemes is called synthetic identity theft, a type of identity theft that can happen to anyone. Luckily, there are ways to lower the chance of it happening to you. And if it does happen to you, there are a few preventive measures you can take. Plus when you’re able to identify the early signs, you can minimize its damage to your finances and your credit. 

Here’s everything you need to know about synthetic identity theft in order to keep your and your family’s information safe. 

What Is Synthetic Identity Theft? 

Synthetic identity theft occurs when a cybercriminal steals a real Social Security Number (SSN) but fabricates the rest of the details that are associated with that SSN, such as the full name and birthdate. With this valid SSN, they’re able to create an entirely new identity and use it to take out loans, apply for credit cards, or even purchase a house.  

This form of identity theft is more difficult than traditional identity theft to detect. When a criminal steals someone’s entire identity – their name, birthdate, address, and SSN – there are more flags that could raise the alarm that something is amiss. Additionally, in some cases of synthetic identity theft, cybercriminals play the long game, meaning that they build up excellent credit with their new fake identity for months or even years. Then, once they’ve squeezed as much as they can from that great credit, they rack up huge charges against that credit and flee. It is only then when creditors demand payment that the rightful owner of the SSN finds out their identity was compromised.  

Synthetic identity theft can severely damage the credit or finances of the person to whom the SSN truly belongs. It most often occurs to people who don’t closely monitor their credit, such as children, people in jail, or the elderly, but it can happen to anyone. 

Signs Your Identity May Be Stolen 

The signs of synthetic identity theft are a bit different than the signs of regular identity theft. In traditional identity theft, you may receive bills to your address either with someone else’s name on them or for organizations with which you don’t have an account. However, in the case of synthetic identity theft, since the thief makes up an entirely new name and address, you’re unlikely to accidentally get their mail. 

The major red flag is if your credit score is drastically lower (or higher) than you remember it being. Did you know that you can request one free credit report per year from each major credit bureau? Get in the habit of ordering reports regularly to keep tabs on your credit and confirm that there are no new accounts that you didn’t create. 

How to Protect Your Identity 

Check out these tips on how to protect your identity online to hopefully prevent it from ever happening to you: 

  • Never share your SSN. There is a very short list of organizations who require your SSN: the IRS, your bank, the Registry of Motor Vehicles, and your work’s payroll department. If anyone else requests your SSN, it’s not rude to inquire why they need it. In cases where you do have to share your SSN, never do so over electronic correspondences. Either visit the organization in person or call them in a private location that is clear of eavesdroppers. 
  • Set up credit locks. If you aren’t planning to file for a credit card or take out a loan anytime soon, consider locking your credit. This is a process where you reach out to the major credit bureaus and notify them to deny any new claims or requests made against your name or SSN. Locking your credit is a great preventive measure that can guard against many criminal scenarios. 
  • Keep an eye on the news. Cybersecurity breaches of major companies occur with more frequency than we’d all like to see. One way to protect your identity is to watch the headlines to keep tabs on recent breaches. If a company with which you have an account is affected, take action immediately. This includes changing your password to your account and diligently tracking your bank statements for any signs that you may have been affected. 

Identity Protection Provides Security, Peace of Mind 

McAfee Identity Protection is a comprehensive identity monitoring service that protects your identity and privacy from the fastest-growing financial crimes in America. McAfee can scan risky websites to see if your information was leaked in a recent breach. Additionally, with the new security freeze feature, you can deny access to your credit report, which stops fraudsters from opening new credit cards or bank or utility accounts in your name. Finally, if the worst does happen, McAfee Identity Protection offers up to $1 million in identity theft coverage and restoration. 

If you don’t do so already, commit to a routine of monitoring your credit and financial accounts. It only takes a few minutes every month. To fill in the gaps, trust McAfee! 

The post What Is Synthetic Identity Theft? appeared first on McAfee Blog.

Kicking Off a New School Year with New Online Habits

By Toni Birdsong

Most every parent loves a new school year. Most likely because the beloved milestone offers us a clean slate and a chance to do things better, shape new habits, and close those digital safety gaps.

The hope that fuels change is a powerful thing. However, if you want to ensure your new habits stick, there’s some science you might consider. Psychologists suggest that to make a new change permanent, you should start with smaller, micro-size choices that will lead to sustainable patterns and habits. Micro habits allow you to take safe steps that are too small to fail but effective enough to generate long-term change. 

Committing to Micro-Habits 

Breaking down the task online safety into bite-sized pieces is a great approach for parents eager to put better habits into play this year. Establishing new ground rules doesn’t have to include restrictions, tantrums, or tears. You can start small, commit to work together, and build your new habits over time. 

So often in this blog we offer a combination of practical digital tips proven to work such as robust password protocols, privacy settings, parental controls, smart phone protection, and social network/app safety.  

Today, however, we will flip that approach and give you some foundations that will no doubt support and amplify your family’s daily online safety efforts. Ready? Here we go! 

5 Foundations of Healthy Family Tech Habits 

1. Put connection first.

We’re all connected 24/7 but to what? Equipping kids to make wise decisions online begins with intentional, face-to-face connection at home with a parent or caregiver. When the parent-child relationship is strong, trust grows, and conversation flows. If and when a challenge arises, your child is more likely to turn to you.  

Micro-habit: If your family doesn’t eat dinner together, start with one night a week (stay consistent with the day). Make the dinner table a no-phone zone and spend that time together listening and connecting. Build from there.  

 

2. Step into their world. 

The new school year is a chance to get more involved with your child’s day-to-day communities (on and offline), including their teachers, friend groups, or hobbies. If you’ve been on the sidelines in the past, taking a few steps into their world can give you an exceptional understanding of their online life. Knowing where they go and who they know online has never been more critical, as outlined in our recent Connected Family Report. 

Micro-habit: Does your child have a favorite app? Download it, look around, and understand the culture.  

3. Prioritize sleep. 

Summer—coupled with extra time online (often unmonitored)—can wreak havoc on a child’s sleep patterns, which, in turn, wreaks havoc on a family. If you have a tween or teen, ensuring they get the required hours of sleep is a significant way to keep them safe online. Think about it. Fatigue can impair judgment, increase anxiety, impact grades, and magnify moodiness, putting a child’s physical and emotional wellbeing at risk online and off.  

Micro-habit: Think about setting a phone curfew that everyone agrees on. Giving your child input into the curfew makes it less of a restriction and more of a health or lifestyle shift. Remember, your child’s device is their lifeline to their peers so cutting them off isn’t a long-term solution.  

4. Monitor mental health. 

With kids spending so much time on apps like TikTok, Instagram, Snapchat, and YouTube, those platforms inevitably influence your child more than just about anyone. Be on the lookout for behavior changes in your child that may be connected to digital risks such as cyberbullying, sextortion, gaming addiction, inappropriate content, or connecting with strangers.

Micro-habit: Consider setting time limits that allow your child to enjoy their online hangouts without being consumed or overly influenced by the wrong voices. Apply limits in small blocks at first and grow from there.  

5. Aim for balance. 

Balancing your online life with face-to-face activities and relationships is a must for your child’s physical and emotional wellbeing. But sometimes, striving for that balance can feel overwhelming. Being too stringent can cause big plans to collapse, sending our behaviors in the opposite direction. Balance requires constant re-calibration and pausing to take those small bites. 

Micro-habit: Commit to one family outdoor activity together a month. Take a hike, learn to fish, take up tennis. Make the outings phone-free zones. Be consistent with your monthly micro-habit and build from there.  

It’s been proven that any change you attempt to make ignites a degree of friction. And prolonged friction can discourage your efforts to stick to new habits. Ignore that noise and keep moving forward. Stay the course parents because this is the year your best intentions take shape.   

The post Kicking Off a New School Year with New Online Habits appeared first on McAfee Blog.

Here’s How to Steer Clear of Bot Accounts on Social Media

By McAfee

“Congratulations, you’re a winner!” 

“Did you know this public figure is trying to make your life worse? Click here for what they don’t want you to know.” 

“Save thousands today with just one click!” 

Spam and bot accounts on social media are everywhere. You’ve likely encountered messages like these that attempt to get you to click on links or to stir your emotions in a frenzy. While bot accounts are usually more of an annoyance than anything, when they’re allowed to run rampant, they can quickly become dangerous to your personally identifiable information (PII) and create an emotionally charged mob mentality. 

Here’s what you should know about bot accounts, including how to steer clear of menacing ones, plus a reminder to watch what you share on (and with) social media sites. 

What Are Bot Accounts? 

Bot accounts are software-automated accounts that try to blend in and act like a real user. They post updates and follow other users, though there isn’t a real person behind the account. A spam account is a type of bot account that attempts to gain financially from its automated posts. Everyday people should be wary of social media bot accounts because they can be used to disseminate false information or phishing scams.  

One whistleblower of a social media giant recently divulged that the platform isn’t prioritizing deactivating bot accounts.1 This apathy sparks concerns about the company’s commitment to the security of its users. In the whistleblower’s same report, he stated that the social media site isn’t taking the necessary steps to protect itself from potential inside threats and it had fallen victim to at least 20 breaches in 2020 without reporting the incidents to the proper authorities. 

How to Spot and Steer Clear of Bot Accounts 

Some bot accounts aren’t malicious (merely an annoying tactic by companies to spread the word about their business), but it’s best to give all of them a wide berth and never click on any links in their posts. Those links could direct to unsecured outside sites laden with malware or drop you in the middle of a phishing scheme. 

You can often spot a malicious bot account by the tone of its messages. They’ll often try to inspire intense emotions, such as excitement, sadness, or rage, and attempt to get users to act or share the post. Do not engage with them, not even to argue their points. When you engage or share these posts with your network, it spreads false information and could dangerously manipulate public opinion.2 

3 Tips to Enjoy Social Media Safely 

Here are a few ways you can take your cybersecurity into your own hands when you can’t be sure that social media sites are looking out for the safety of users’ information: 

  1. Don’t overshare. We all have an oversharer amongst our friends whose constant life updates rule our newsfeeds. Oversharing personal details and events can be more than annoying though. They can also put the oversharer’s PII at risk. Social engineering is a tactic where cybercriminals learn enough about you online to either impersonate you or personalize phishing attacks to your passions to capitalize upon your emotions. To combat social engineering, you may want to set your account to private so strangers can’t lurk and glean valuable personal details. Also, deny follower or friend requests from people you don’t know in real life. It could be a bot account in disguise. Another option: don’t overshare! Keep some mystery about your life and save them for in-person gatherings.
  2. Don’t divulge non-essential personal details with social media sites. When you set up a social media profile, the site usually requests several crucial pieces of PII, but they aren’t marked as required fields. These details include your full birthday (including the year), your full name, and your hometown. Consider only sharing your birthday month and day. Keep your birth year to yourself. That way, your followers can still wish you a happy birthday, but you frustrate phishers and dark web crawlers who are seeking your full birthdate.  
  3. Don’t spread false information. To combat bots, the best thing to do is to not engage with them, or better yet, label them as spam or suspicious. From there, hopefully the social media site can handle the situation. False information can spread like wildfire. Even if a bot’s post is laughably inaccurate, do not share it with your followers. It only takes one follower to believe it and then spread it to their own audience and so on. 

Trust a Comprehensive Security Solution to Watch Out for You 

You can’t trust every company to look out for the safety of your personal information, but one organization you can trust is McAfee. McAfee Total Protection is a comprehensive identity and privacy protection solution for your digital life. Great social media habits go a long way toward keeping you safe online, and you can rest assured knowing that McAfee can fill in the gaps. McAfee Total Protection offers antivirus, identity monitoring, and security freeze in the case your information is leaked in a breach or a bot account gets ahold of key details. 

Keep on sharing your life’s milestones with your closest friends and family online. The next time you update your status, flag any suspicious accounts you come across, so everyone can enjoy social media confidently! 

1NBC News, “Twitter whistleblower alleges major security issues 

2Journal of Information Technology & Politics, “Harass, mislead & polarize: An analysis of Twitter political bots’ tactics in targeting the immigration debate before the 2018 U.S. midterm election 

The post Here’s How to Steer Clear of Bot Accounts on Social Media appeared first on McAfee Blog.

How to check if your PC has been hacked – and what to do next

By Phil Muncaster

Has your PC been hacked? Whatever happens, don’t panic. Read on for ten signs your PC has been hacked and handy tips on how to fix it.

The post How to check if your PC has been hacked – and what to do next appeared first on WeLiveSecurity

It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online

By McAfee

It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering. 

What is Social Engineering 

Social engineering is a cybercrime common to social media sites. It is a tactic where a cybercriminal lurks on people’s social media pages, gleaning personal information that they then use to impersonate them elsewhere. 

With more than half of the global population on social media, you may think that a cybercriminal will never single you out from such a huge pool; however, it is possible.1 Luckily, you only have to make a few, easy changes to your online habits to keep your valuable private information just that: private. Check out these tips to make smart decisions and be more confident about your and your family’s online security. 

Why Do Cybercriminals Care About Social Media? 

Think of the types of posts you share with your dozens – or even hundreds or thousands! – of followers: updates about your life, where you live, work, or favorite travel destinations, your hobbies, pets, family members, etc. All of these details, that only you and those closest to you should know, are a valuable commodity to cybercriminals. Plus, now that social media shopping is growing in popularity, the credit card information linked to accounts is sweetening the deal for cybercriminals. 

Here are a few social engineering scams that are common to social media.  

Credential stuffing

People commonly create passwords based on things, places, and people that are important. Have you ever published a 20 questions-style get-to-know-me post? Those contain a lot of valuable personally identifiable information (PII). With just a few of those details about your personal life, cybercriminals can make educated guesses at your passwords, a tactic called credential stuffing. If they’re able to crack the code to one of your accounts, they’ll then input that password and login variations in several other sites, especially online banking portals, to see if they can gain entry to those too. 

Fake contests 

You’ve won! Send us your banking information and address, and you’ll receive a package in the mail or a direct deposit to your bank account!  

But did you enter a drawing for a prize? Very rarely does anyone win something just by being a follower of a certain page. If you receive a message similar to the above, it’s likely a phisher trying to draw more PII and sensitive banking information out of you. Or, the message may have links within it that redirect to an untrustworthy site. If you regularly enter social media contests, keep a list and only respond to legitimate ones. Also, never give your banking information out over social media, private messages, or email. 

Emotional messages and posts

There are plenty of valid fundraisers and petitions circulating around social media; however, there are just as many social engineering scams that dupe social media users because they inspire a strong emotion in them. For example, there have been several scams around Ukrainian donation sites. Cybercriminals often use fear, anger, or sadness to inspire people to open their wallets and share confidential banking information. 

How to Protect Yourself from Social Engineering

Luckily, all it takes is a few smart habits to stop social engineers in their tracks. Consider the following tips and make these small changes to your social media usage: 

Edit your follower or friend lists

At this point, you’ve probably had several of your social media accounts active for over a decade. That means it’s time to do some cleaning out of your friends and followers lists. It’s best to only accept requests from people you personally know and would actually like to keep in the loop about your life. A friend and follower request from strangers could be cyber criminals in disguise. Also, consider setting your account to private so that your posts are invisible to strangers. 

Slow down and think 

Social engineering hacks often bank on people acting rashly and quickly because of strong emotion, either excitement, fear, sadness, or anger. If you see a post on your newsfeed or receive a direct message that gives you a tight window to respond and asks for PII, slow down and think before acting. Double-check the destination of every link in the message by hovering over it with your cursor and checking the link preview at the bottom of your browser screen. Be careful, because some link previews include slight misspellings of legitimate websites. As a great rule of thumb, be automatically skeptical of direct messages from people you do not personally know. And if a DM from a friend seems out of the ordinary, shoot them a text to confirm they actually sent it. It could be that their social media account was hacked and a criminal is spamming their followers.   

Create strong, unique passwords or passphrases

A password manager will go a long way toward ensuring you have unique, strong passwords and passphrases for every account. Not reusing passwords makes credential stuffing impossible. McAfee True Key stores all your logins and passwords and guards them with one of the strongest encryption algorithms available. All you need to do is remember your master password. It’s a great practice to also enable multifactor authentication whenever a website offers it. This makes it incredibly difficult for a cybercriminal to break into your online accounts with their educated guesses at your password. 

Live More Confidently and Safely Online 

Now that you know what to look for and the best tricks to be safe, you can feel more confident that you’re doing everything you can to protect your online accounts and private information. McAfee Protection Score can also help you take control of your online safety. This service allows you to monitor your current online safety and encourages you to take specific steps to improve it. Now you can enjoy digitally keeping in touch with your friends with peace of mind! 

1Smart Insights, “Global social media statistics research summary 2022 

The post It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online appeared first on McAfee Blog.

6 Tips to Help Your Balance Your Children’s Summer Screentime

By Toni Birdsong

The pandemic forced many parents into screentime management Bootcamp. We learned quickly that more hours at home require more intention in managing family technology. The exact purpose holds true for summer. Before things get too crazy—vacations, camps, and a revolving door of friends—a priority might be putting a screentime plan in place.  

Add to the summer equation that many parents are still on remote or hybrid work schedules, and the need for a summer screentime plan becomes even more important.

But first, what’s the cost of just winging it with screentime this summer? Doing so could harm your child both emotionally and physically. According to the American Academy of Pediatrics (AAP), children spend an average of seven hours a day on entertainment media, such as televisions, computers, phones, and other electronic devices. Now that summer is here, we can assume that number will increase.

Balancing your child’s screentime is also a safety issue. As the summer ticks on, boredom can lead to more time online, which can open the door to threats such as cyberbullying, self-esteem and body issues, risky behavior, and connecting with strangers.

Keep in mind that every family’s summer screentime balance plan will be different depending on family schedules and children’s ages. Not sure where to begin? The AAP has an excellent, customizable Media Plan that includes a Screen Time Calculator. The guide will help you design a plan based on the ages of each child in your family.  

6 Tips to Help You Balance Screentime

  1. Inventory Activities and Discuss Limits. Bring the whole family into the screen time discussion. What does an average day look like in your home? What activities can each person dream up outside of television, gaming, or social media? Where are the daily windows where consistent family time can happen? What kind of limits would be ideal? Discuss ways to keep one another accountable and a fun way to track success and consequences.  
  2. Have plenty of non-screen activities ready.  One way to keep kids off their screens, is  offering them interesting options that outrank what’s happening on their devices. Consider, as a family, creating a list of at-home and on-the-go activities. Consider a trip to the lake, the beach, or a local museum. You might learn a new craft or pick a home project to complete (a bedroom makeover) together. Maybe try your hand at making pasta from scratch or growing your own vegetables. Activities don’t have to be pricey; often, simple is better. Whatever your list contains, remember: An idea is a dream without a real plan and taking real time to make it happen. 
  3. Know where they go, what they see. As you know, at McAfee, we are front-line advocates of family filtering software. The content your kids consume this summer matters. Understanding the social networks and apps your kids frequent is key to keeping them safe this summer. The time and effort you spend establishing screen limits don’t matter much if the content your child views isn’t age-appropriate. A few questions to help assess content: 
    1. Is the content age-appropriate? Are the apps my child uses interactive and learning-based or mind-numbing, or even risky? 
    2. Do my family’s technology habits require filtering software to help block inappropriate websites? 
    3. Are the privacy settings on social media and gaming accounts set to restrict what strangers can see and who can send a direct message to my child?
  4. Maintain a device curfew. Just because it’s summer, doesn’t mean anything goes. Consider keeping many of the same device rules in place. A device curfew in the summer months is more critical since kids like to take their devices to bed and scroll or text into the wee hours.    
  5. Make sure they know why. This is a step some parents unintentionally may skip. Even if you find yourself repeating the ‘why’ of screen limits to your kids, make sure they understand you aren’t being random with the rules. Let them know that it’s a proven reality (studies show) that excessive screentime has an array of emotional and physical consequences that you aren’t willing to allow into your family. 
  6. Step into their world.  Have you ever thought of picking up that game controller and playing your child’s favorite game with them? It’s a simple gesture that could build amazing bridges. Not only could it help you understand their digital routines and communities, but it would also open the door for consistent online safety discussions. If your child spends most of their time on TikTok or Snapchat, ask them to show you around the apps. Be teachable and open to their favorite online activities. (One of my personal mottos is that as a parent I must make every effort to be teachable if I expect my kids to be reachable)!

One mom on Facebook recently shared a powerful reminder that, as parents, we only have 18 summers with our kids before—poof—they are grown. She also shared an inspiring visual reminder. She keeps a clear jar with each of her children’s names on it in plain view. Inside each jar, she places 18 colorful tiny pom-poms. She subtracts one pom pom each year on their birthday. As the pom poms visually decrease, it reminds her to make the most of her time with each child. Here’s hoping your summer is packed with less screentime and more moments that make each pom pom count. 

The post 6 Tips to Help Your Balance Your Children’s Summer Screentime appeared first on McAfee Blog.

How to Quickly Remove Malware in 2022

By McAfee

If you’re like most people, you probably use your computer for most of your online activities. It’s amazing what the internet can do to make our lives easier. But if you’ve spent any time online, you know the internet also comes with some risks. 

Malware (or malicious software) is one risk of living a connected life. Whether it comes from infected websites, innocent-looking email attachments, or applications and tools you think you can trust, malware can expose your private information to cybercriminals who may use it for personal gain. 

If you suspect that malicious software has infected your device, it’s important to remove it quickly to protect yourself.  

Though dealing with malware can be scary, there are a few things you can do. This article will explain how malware can infect devices and how you can remove it from them. 

How devices become infected with malware

There are many types of malware, which do their work in different ways. They can include viruses, worms, Trojans, spyware, adware, ransomware, and more. 

Some common ways that Windows PCs, Macs, tablets, and smartphones can get infected include: 

  • Phishing and malspam emails: These are emails — often posing as trusted sources — that try to trick you into revealing sensitive information, such as your credit card number and passwords, to different services. 
  • Peer-to-peer sharing (P2P sharing) and torrents: P2P sharing and torrents often offer software, games, and media for illegal downloading. They can also contain downloads spiked with malicious software code. 
  • Spoofed websites of well-known brands and organizations: Cybercriminals might pose as websites of legitimate organizations to trick you into downloading malware. Click on a link, and the malware downloads to your hard drive. 
  • External storage devices, such as USB drives: USB drives and other external storage devices are a popular way to exchange files between computers. However, if you find or receive a USB drive from an unknown source, don’t plug it into your machine. 
  • Compromised software: Sometimes, malware can compromise the software you download. It’s a good idea to only download through trusted sources. 
  • Adware, including pop-up ads: Pop-up ads are a nuisance when you click on a webpage, but they can also be laced with malware that’s released when you click on them. 
  • Fake mobile apps: These often pose as popular apps, such as fitness tracking tools or cryptocurrency applications. Download them, and your mobile device can become compromised. It’s best only to download apps from trusted sources.  

How can malware affect you?

Malware can affect you in a variety of ways. For example, malware can allow hackers to steal your private information, uncover passwords, cause financial issues for you or your company, delete files, and render your device unusable.  

Malware can also move from your computer to other devices, so you may unwittingly infect friends, family, or co-workers. It can gobble up your computer’s memory, slow its operation to a snail’s pace, and more. 

For these reasons, it’s a good idea to find out how to remove malware and learn to protect yourself from it in the first place. 

Signs malware  is infecting your device

The Federal Trade Commission (FTC) Consumer Information points out some ways to know if malware has infected your device, including if it: 

  • Suddenly slows down, crashes, or displays repeated error messages 
  • Won’t shut down or restart 
  • Prevents you from removing software 
  • Starts serving up a lot of pop-up ads, inappropriate ads, or ads that interfere with page content 
  • Displays ads in places you wouldn’t usually see them, such as government websites 
  • Displays unexpected toolbars or icons in your web browser, such as Chrome or Safari  
  • Changes your default search engine or displays new tabs or websites you didn’t open 
  • Repeatedly changes your homepage 
  • Sends emails from your personal account that you didn’t write 
  • Runs out of battery life more quickly than normal 

Malware removal on your PC

How to remove malware from your devices

If you think your computer, smartphone or tablet has been infected by malware, the first step is to stop ​​shopping, banking, and doing other things online that involve usernames, passwords, or other sensitive information until you have the problem resolved. 

If you don’t have an antivirus program on your device, it’s a good idea to get one. McAfee’s antivirus software provides award-winning protection for your data and devices. It’s important to get antivirus software from a trusted name because some malware can even masquerade as security software. 

It’s also important to make sure that your operating system for your different devices and applications are up to date. Older programs and apps might not have the latest security features — cybercriminals are constantly devising new ways to get people’s information — and outdated software can have a harder time fighting off infection.  

Once your cybersecurity software is in place, you should: 

Scan your device for malware

If you have a PC with Windows 10 or 11, you already benefit from free virus threat protection with Microsoft Windows Defender. Windows Defender, or built-in Microsoft security, compares new files and programs against a database of known malware. It keeps an eye out for signs that an attack is underway, such as the encryption of key files.  

Defender can run in active, passive, and disabled mode. In active mode, it’s the primary antivirus app on the device. This means the program will scan files, remedy any threats, and show detected threats in your organization’s security reports and in the Windows Security app. 

Microsoft Defender will automatically turn off if you have another antivirus app installed and turned on. Microsoft Defender will turn back on automatically if you uninstall the other app. 

In passive mode, Microsoft Defender isn’t used as the primary antivirus app on the device. It’ll scan files and report any threats but it won’t remedy those threats. Finally, Microsoft Windows can’t detect or address threats if it is disabled or uninstalled. 

You can run quick and advanced scans in Windows Security. If you’re worried that a specific file or folder has been compromised, you can also run a manual scan by: 

  1. Right-clicking the file or folder in File Explorer 
  2. Selecting Scan with Microsoft Defender 

You’ll see the scan results and options for dealing with any potential threats. 

Microsoft Defender is also available to protect Android smartphones from viruses and malware. It can also help against phishing and phishing and scans your Android device automatically to track and identify potentially unwanted, and dangerous, applications on your device. 

Apple users, as well, have built-in antivirus software to help detect and fight off malware. Malware is commonly distributed across macOS systems by being embedded in a harmless-looking app 

Luckily, settings in Security & Privacy preferences allow you to designate the sources of software installed on your Mac. Just follow these steps: 

  1. Choose the Apple menu.  
  2. Select “System Preferences.” 
  3. Click “Security & Privacy.”  
  4. Click “General.” 
  5. If the lock at the bottom left is locked, click it to unlock the preferences pane. 
  6. Select the software sources from which you’ll allow software to be installed, including the Mac App Store and identified developers who are registered with Apple. 

Apple iPads and iPhones have strong built-in security and privacy protections, so it is up to the user on whether or not they want to install antivirus for additional malware protections. Apple boasts a “walled-garden” approach–meaning that their operating system is closed to outside apps and games not affiliated with their official app store unless you jailbreak the device.

Remember that while cybersecurity features built into devices are a great starting point, they’re not always comprehensive. That’s where antivirus software, like McAfee Total Protection, can help. It offers continuous protection against malware, viruses, phishing, ransomware, and other online threats. It also automatically updates so you don’t need to worry about manual upgrades.  

The security software also includes alerts before you connect to risky websites and offers one-click fixes to help you stay safe online. 

Quarantine or remove any viruses

Antivirus software like McAfee works to block malware from infecting your computer, smartphone, or tablet. If malware somehow does get through, it can act as a powerful malware scanner by searching every file on your device for infections.  

It can troubleshoot, look for vulnerabilities, and compile a list of infected software that can be quarantined (or isolated) to prevent it from doing harm and deleted at the end of the virus scan using removal tools 

McAfee’s anti-malware software updates its virus database by using an automatic web crawler that scans the internet, identifies online threats like malicious software, and figures out how to delete them. 

McAfee antivirus uses this data to automatically update your device’s protective set-upl, providing strong protection so nothing harmful gets in.  

Besides desktop computers, McAfee provides mobile security for both Android and Apple devices. For example, when you use your iPhone or Android phone on a public Wi-Fi system,  McAfee’s Wi-Fi privacy protection (VPN) in effect turns the public network into a private one, where you can surf safely. Of course, its antivirus app regularly scans for threats and malware while actively blocking them in real time, keeping your mobile devices protected. 

McAfee keeps your device secure

McAfee offers a variety of plans tailored to fit your needs and budget so your computer and other devices — including Android smartphones, Apple iPhones, and various tablets — are protected from malware and other online threats. 

McAfee is a leader in consumer security, and our antivirus software is used on more than 6 million devices. It’s easy to install and use, provides 24/7 real-time threat protection, and comes with a Virus Pledge — a money-back guarantee that it’ll remove all viruses from your protected devices. 

You can get antivirus software as part of McAfee’s Total Protection services. This includes all-in-one protection for your personal info and privacy, with identity restoration assistance and up to $1 million of identity theft coverage for data breaches. You also have access to identity monitoring, safe browsing, and a secure VPN.​ 

With McAfee, you can turn apprehension about malware into the peace of mind that comes from proper protection. 

The post How to Quickly Remove Malware in 2022 appeared first on McAfee Blog.

How To Do A Virus Scan

By McAfee

Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.

Do You Need a Virus Scan?

First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.

What Does a Virus Scan Do?

Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.

How to Check for Viruses

The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.

On a Windows computer

If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.

Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.

On a Mac computer

Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.

Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.

On smartphones and tablets

Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.

Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.

Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.

Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.

For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.

All-In-One Protection:

If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.

Why are virus scans so important?

New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.

How often should you run a virus scan?

Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.

Preventing Viruses

Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:

  • Learn how to surf safely so you can avoid risky websites, links and messages. This will go a long way in keeping you virus-free.
  • Never click on spammy emails or text messages. These include unsolicited advertisements and messages from people or companies you don’t know.
  • Keep the software on your computers and devices up to date. This way you are protected from known threats, such as viruses and other types of malware.
  • Invest in comprehensive security software that can protect all of your devices, such as McAfee LiveSafe.
  • Stay informed on the latest threats, so you know what to look out for. The more you know about the latest scams, the easier they will be to spot and avoid.

The post How To Do A Virus Scan appeared first on McAfee Blog.

How to Remove Your Personal Info From Google's Search Results

By Reece Rogers
Maybe you don't want your phone number, email, home address, and other details out there for all the web to see. Here's how to make them vanish.

Webcam hacking: How to know if someone may be spying on you through your webcam

By Phil Muncaster

Camfecting doesn’t ‘just’ invade your privacy – it could seriously impact your mental health and wellbeing. Here’s how to keep an eye on your laptop camera.

The post Webcam hacking: How to know if someone may be spying on you through your webcam appeared first on WeLiveSecurity

What the FBI Wants You to Know About the Latest Phishing Scheme

By McAfee

What’s worse than a surprise call from a law enforcement official telling you to pay a fine or be forced to serve time? Providing your personal information and paying that fine only to find out that it was all a scam. You didn’t miss jury duty; you didn’t commit a crime — you were just tricked into thinking that you did. 

Sound unbelievable? It’s more likely than you’d think. 

Who Are You Calling Criminal, Criminal? 

According to ZDNet1, the FBI released a warning about scammers impersonating government officials or law enforcement agencies to steal personal information and money from unsuspecting people. 

After acquiring phone numbers and names from real users, scammers use fake credentials from well-known law enforcement agencies to contact victims. Under the guise of these officials, scammers claim that the user’s identity was used in a crime and ask them to provide their social security number and date of birth for verification. The fraudsters will also call or text about apparently missed jury duty, missed court dates, warrants out for arrest, or other local fines that require payment to be solved. 

These criminals demand payment in multiple forms, but the most common are prepaid cards, wire transfers, and cash sent through mail or through cryptocurrency ATMs. If victims do not pay these fines or provide their personal information, the scammers in disguise will threaten them with potential prosecution or arrest. 

How to Identify Phishing Scams Over the Phone 

The FBI states that no law enforcement agency will ever contact you asking for money, but if you’re still unsure whether you’re being scammed, here are a few more phishing tips that can help: 

Confirm the source 

Unsolicited phone calls or texts are best avoided altogether or confirmed with a second source. Verify the caller’s identity with the organization they claim they represent. Ask for a name and position and make it clear you will be following up to verify their identity. 

Keep personal information private 

Do not reveal any personal or financial information over the phone, through text, or through a link provided in a text message. 

Lack of personalization 

Generic greetings that do not address you by name, especially when asking you to verify your identity or pay a fine, are a definite indicator that you may be being scammed. 

Spelling and layout 

Any strange grammar or spelling mistakes in a text message can be signs that this is someone impersonating an official agency, company, or higher-up to scam you. 

How to Identify Other Types of Phishing Scams 

Although scammers try to trick users over the phone, phishing scams can also happen over email. In addition to the tactics mentioned above, here are some extra tips on how to detect and avoid phishing emails: 

A sender address that’s just a bit off 

Cybercriminals will often impersonate well-known brands or individuals by using fraudulent email addresses with just a few alterations of letters or characters. An example is an email address that appears as “bank0famerica.con.” 

Hyperlinks 

If you receive a message or email with a link, hover over the link without clicking on it. This will allow you to see a link preview. If the URL looks suspicious or doesn’t match up with the content in the email, do not interact with it and delete the entire message. 

Attachments 

Be cautious of any attachment in an email. Scammers often use attachments as a sneaky way to deliver viruses and malware onto unsuspecting people’s devices. 

Protect Yourself From Phishing Attacks 

Phishing scams can be deceitful, especially with the added pressure of a seemingly real (but definitely fake) government official or law enforcement agency accusing you of breaking the law. However, by following the tips outlined above, you’ll be able to spot these scams from a mile away and stay safer online! 

The post What the FBI Wants You to Know About the Latest Phishing Scheme appeared first on McAfee Blog.

Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

Doxxing, The Internet, and How You Can Lock Down Your Data

By McAfee

Have you ever been online and replied to a comment or post? Maybe it was on Reddit or on an influencer’s Instagram. Did other people reply to you, and were any of them unexpectedly hostile? When you’re online, a little hostility is sadly par for the course, but most people brush it off and move on to enjoy other aspects of life online. But what would you do if that unpleasant interaction went much farther than was reasonable? What if one day you discovered the most important parts of your identity had been maliciously and intentionally revealed online? Let’s talk about doxxing – what it is and how you can avoid becoming a victim of this kind of harassment. 

What is Doxxing?

Doxxing, derived from the hacker term “dropping docs”, is internet slang for revealing someone’s identity online for the purposes of harassing them. It usually goes way beyond simply revealing someone’s email address or name and may involve personal information like a home address or workplace, SSN, financial information, phone number, pictures, texts, IP address, and other important details. The tricky thing about doxxing is that aspects of it may not be a crime, depending on what you’ve made publicly available online. However, the context in which doxxing occurs is crucial. Often it’s the first step taken to incite more severe harassment. For instance, the doxxer may not plan on taking action against their target but instead hope that someone else does. When put up against a recent Pew Research report showing that 41% of U.S. web users experience harassment in some form, it’s clear that Doxxing is a dangerous trend online. 

Why is Doxxing so Destructive?

Doxxing is a problem that’s grown in scope simply because there’s so much more data about us being kept online. Third-party services, called data brokers, capture our account info, the sites we visit, how long we spent on them, and other kinds of metadata to create profiles they then resell to advertisers. If someone gets access to these troves of data, they can reveal extremely damaging information about an individual, or data that allows a person to be damaged. For instance, with a phone number and a current address, some criminals were able to call in SWAT teams on innocent individuals. Political dissidents are often doxxed by the governments their protesting against. And on a lighter note, the adult website Ashley Madison, which promotes extramarital affairs, had their members’ data leaked online, to the embarrassment of a few public figures. 

What to Do if You’re Doxxed

The response should be very similar to the one you’d take if your wallet was stolen. Move fast, stem the loss, and begin remediation as soon as possible. Here are some broad steps that can be taken. 

  • If you’ve been affected through social media, report it and get your info removed. Depending on the severity of intent, you may want to contact local law enforcement if real-world harassment is expected to result. 
  • Revealed personal data is easily transmittable over the internet. Set Google alerts to see if further exposure is happening online. 
  • Were financial accounts or your social security numbers revealed? Immediately change your passwords and watch for activity suggesting identity theft. A credit freeze or fraud alert may be necessary to prevent someone from opening an account in your name.  

Protect Yourself From Being Doxxed

Of course, not being doxxed in the first place is the ultimate goal of a proactive online protection plan.  Here’s what we recommend: 

Use identity theft protection 

Identity theft protection services help protect your data, monitor your online accounts like emails, SSNs, and more. In addition to online monitoring, they should also offer insurance and even theft remediation if the worst should occur. 

Share with caution 

Before you tag your location, friends, or workplace in a photo think about who has access to this information. What’s gained or lost by sharing all that info? Also, security questions for your accounts should not use the name of your pet or your first-born child if you have posted those on Facebook. 

 Use a VPN if you’re on Wi-Fi 

Public Wi-Fi networks at coffee shops and airports may not be secure against hackers and snooping. That’s why we recommend using a VPN whenever you’re connected online. This powerful tool hides your activity and location whenever you’re online on an unsecured network. 

Go ahead, Google yourself once in a while 

Googling yourself is a great way to see if anyone is using your online identity in bad ways.  

Adjust your privacy settings 

Social networks allow you to control who can see your data. Usually, with a few clicks, you can restrict what you show online to a great degree. For instance,  makes your payments viewable to other users as a default, but can easily be changed to hide them from the public. 

Protect your passwords 

Using long, complex, unique passwords for every account is convenient and maybe the best way to prevent your information from being stolen. Yes, we said convenient because with a password manager you only need to remember one key to create and manage much longer ones for all your most important accounts. 

Seize the Day Without Worrying About Doxxing

The reality is that the more we live online, the more our identities will too.  This does not mean we need to live a restricted life online. In fact, using comprehensive online protection, which features most of the tools above, we can remain free to enjoy life on our terms. Doxxing is something to be aware of, but with great protection, it’s far from anything we need to be worried about as we make the most of our lives online. 

The post Doxxing, The Internet, and How You Can Lock Down Your Data appeared first on McAfee Blog.

Phony Valentines: Online Dating Scams and How to Spot Them

By McAfee

For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets. 

According to the U.S. Federal Trade Commission (FTC), the reported costs of online romance scams jumped 50% from 2019 to 2020, to the tune of $304 million. And that’s not entirely because 2020 was a pandemic year. From 2016 to 2020, the volume of reported cases tripled, while reported losses nearly quadrupled. Over that period, online romance scams are not only becoming more common, but they’re also becoming more costly.

 

How do online dating and romance scams get started? 

Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.  

With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization, or working in the sort of jobs that would prevent them from otherwise easily meeting up in person. 

With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay: 

  • For a plane ticket or other travel expenses. 
  • For medical expenses. 
  • Customs fees to retrieve something. 
  • Gambling debts. 
  • A visa or other official travel documents. 

The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help. 

Common types of online dating scams 

People who have filed fraud reports say they’ve paid their scammer in a few typical ways.  

One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge. 

Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all. 

One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends. 

How Do You Avoid Getting Tangled Up in an Online Dating or Romance Scam? 

When it comes to meeting new people online, the FTC suggests the following: 

  • Never send money or gifts to someone you haven’t met in person—even if they send you money first. 
  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So pay attention if your friends or family are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up. 

Protecting Yourself Further From Scams on Your Social Media Accounts 

As mentioned above, some romance scammers troll social media and reach out through a direct message or friend request. With that, there are three things you can do to cut down your chances of getting caught up with a scammer: 

1. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit. 

2. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

3. Protect yourself and your devices

Security software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must. 

Put an End to it 

If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel. 

Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud 

If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.  

Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too. 

The post Phony Valentines: Online Dating Scams and How to Spot Them appeared first on McAfee Blog.

How to Secure Your Digital Wallet

By Vishnu Varadaraj

The convenience of tapping your phone at the cash register instead of fumbling for loose change in your physical wallet is undeniable. Nearly 40% of Canadians used their mobile wallets more often in 2020 because of the perceived safety of contactless payment, according to one report.1 While digital wallets and tap to pay is becoming more widespread, you may wonder: what exactly is a digital wallet? Are they safe? 

A digital wallet, also known as a mobile wallet, is a smartphone app that stores your payment information and enables tap to pay at most point-of-sale terminals. A digital wallet is perfectly safe, as long as you guard your smartphone just as closely as you would your physical wallet. 

Here’s why you should secure your digital wallet and three tips to help you do so. 

Why You Should Secure Your Digital Wallet 

Think about what you store in your physical wallet: credit cards, debit cards, driver’s license, library cards, gift cards, cash. Now, imagine (or if you’ve been unlucky enough to lose your wallet in the past, think back to) the hassle that would ensue if someone stole your wallet or you misplaced it. Not only do you have to cancel your cards, notify your various banks, and wait for replacements, but the niggling worry that a stranger has access to your personally identifiable information (PII) will likely keep you up at night. 

Just like you store your wallet in your front pocket when about town and check your seat before leaving a taxi or a plane, look after your smartphone just as closely. Unlike a physical wallet, whose absence is noticed quickly, a digital wallet may be compromised by a cyber pickpocket without you knowing for a while. For example, the BBC reported that researchers found a potential shortcoming in Apple Pay’s Express Transit mode where cyber pickpockets could remotely access mobile wallets.2 Luckily, the researchers’ experiment is unlikely to occur in the real world, but it’s a reminder to everyone to check their monthly bank statements for suspicious transactions. Cybercriminals get smarter and bolder by the day, so it’s not unlikely that they’ll find and exploit a digital wallet shortcoming in the future. 

Follow these tips to help you use your digital wallet more confidently.  

Tips to Protect Your Digital Wallet

1. Set a unique passcode

Always protect your digital wallet with a passcode! This is the best and easiest way to deter cybercriminals. It’s best if this combination of numbers is different than the passcode to your phone. Also, make sure the numbers are random. Birthdays, anniversaries, house addresses, and the last digits of your phone number are all popular combinations and are crackable codes to a resourceful criminal.  

Better yet, if your mobile wallet app allows you to protect your account with facial recognition or a fingerprint scan, set it up! If your digital wallet proves difficult or impossible to enter, a cybercriminal may leave it for an easier target, keeping your PII safe. 

2. Update software regularly

Another way to secure your digital wallet is to make sure you always download the latest software updates. Developers are constantly finding and patching security holes, so the most up-to-date software is often the most secure. Turn on automatic updates to ensure you never miss a new release. 

3. Download digital wallet apps directly from official websites 

Before you swap your plastic cards for digital payment methods, make sure you research the digital banking app before downloading. Make sure that any app you download is through the official Apple or Android store or the financial institution’s official website. Then, check out how many downloads and reviews the app has to make sure you’re downloading an official app and not an imposter. While most of the apps on official stores are legitimate, it’s always best practice to check for typos, blurry logos, and unprofessional app descriptions to make sure. 

Be More Confident Online 

The digital era is an exciting time to make the most of the conveniences technology affords; however, constant vigilance is key to keeping your finances and PII private. Whether you’re looking for additional peace of mind or have lost your wallet, consider signing up for an identity monitoring service like McAfee identity protection. McAfee will monitor your email addresses and bank accounts and alert you to suspicious activities up to 10 months sooner than similar services. Are you curious about how secure your current online habits are? Check your Security Protection Score today and see what steps you can take to live more confidently online. 

1Canadian Payment Methods and Trends Report 2021 

2BBC News 

The post How to Secure Your Digital Wallet appeared first on McAfee Blog.

How to Protect Your Social Media Accounts

By McAfee

Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks. 

Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it.  People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds. 

Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there: 

1. Set strong, unique passwords

Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

2. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy. 

3. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

4. Think twice before checking in

Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.  

5. The internet is forever

It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it. 

6. Watch out for phishing scams

We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 

7. Also keep an eye out for scams of all kinds

Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media 

8. Review your tags

Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way. 

9. Protect yourself and your devices

Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must. 

10. Check your Protection Score and see how safe you are

Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.

The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.

What to Do If Your Identity Has Been Stolen

By McAfee

We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.

While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.

The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.

5 steps to take if your identity has been stolen

The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.

You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.

File a police report

Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.

Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.

Notify the company where the fraud occurred

You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.

Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.

File a report with the Federal Trade Commission

The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.

Ask credit reporting agencies to issue a fraud alert

A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.

There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.

A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.

A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.

Change passwords to all of your accounts

Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.

Is it possible to prevent identity theft?

Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:

  • Learn how to recognize common scams. ID theft comes in many forms, from email phishing scams to social media snooping, device hacking, and data breaches. Learn the signs of a scam. For example, phishing emails are often poorly written and frequently follow certain formats, like claiming that an account of yours has been suspended.
  • Activate fraud alerts. Most financial institutions provide alerts about suspected fraudulent transactions, sending you a notification via phone call, text, or email if they notice suspicious activity on your account. The bank may also freeze an account automatically until any potentially unauthorized charges are clarified and confirmed by the account owner.
  • Protect your devices with strong passwords. Your devices, including your phone, tablet, and laptop, should all be password-protected. In case one of your tech tools is stolen, it will be harder for fraudsters to gain access to your personal data. Set strong passwords with a mix of letters, numbers, and symbols. Make sure they don’t include information a person could figure out easily, like your home address or birthday.
  • Use different passwords for different accounts. Any online accounts you use, from your banking app to your email, should be password-protected. Follow the same rules for setting strong passwords, but don’t duplicate passwords. If a hacker cracks the code for one account, they can easily guess their way into your other accounts. A password manager can help you stay on top of your passwords by encrypting them and storing them safely for easy tracking. McAfee Identity Protection includes a password manager that can secure your account credentials across devices.
  • Protect your documents. Protect hard copies of sensitive documents, like your Social Security card and birth certificate, by keeping them locked away. Also, dispose of documents with personal data by shredding them. This ensures that dumpster divers can’t access your information. Documents to shred might include invoices, bank statements, medical records, canceled checks, and junk mail with your name, phone number, and address.
  • Don’t overshare on social media. Social media is a great way to connect with friends and family, but it can also be a goldmine for identity thieves. Avoid sharing details like your kids’ or pets’ names, which are often used in passwords. Sensitive information, like a home address or birthday, can also be used to build a fake identity. You may want to set your social media accounts to private in addition to limiting what you share.
  • Review your credit report. You have the right to one free copy of your credit report every 12 months, which you can request via AnnualCreditReport.com. This provides you with a report from each of the three major credit bureaus. Review the report, verifying personal information, account details, and public records (like bankruptcies or liens) to ensure there isn’t anything suspicious.
  • Follow the news. When major corporations are targeted by hackers, they’re required to alert affected consumers. These breaches are also often reported in the media. To take a more proactive approach, though, check out the McAfee blog, which reports on breaches. If a business you use has been affected, change your passwords.

You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.

Sign up for a protection plan today

Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.

With McAfee by your side, you can stay online confidently.

The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.

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