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Who Stole 3.6M Tax Records from South Carolina?

By BrianKrebs

For nearly a dozen years, residents of South Carolina have been kept in the dark by state and federal investigators over who was responsible for hacking into the state’s revenue department in 2012 and stealing tax and bank account information for 3.6 million people. The answer may no longer be a mystery: KrebsOnSecurity found compelling clues suggesting the intrusion was carried out by the same Russian hacking crew that stole of millions of payment card records from big box retailers like Home Depot and Target in the years that followed.

Questions about who stole tax and financial data on roughly three quarters of all South Carolina residents came to the fore last week at the confirmation hearing of Mark Keel, who was appointed in 2011 by Gov. Nikki Haley to head the state’s law enforcement division. If approved, this would be Keel’s third six-year term in that role.

The Associated Press reports that Keel was careful not to release many details about the breach at his hearing, telling lawmakers he knows who did it but that he wasn’t ready to name anyone.

“I think the fact that we didn’t come up with a whole lot of people’s information that got breached is a testament to the work that people have done on this case,” Keel asserted.

A ten-year retrospective published in 2022 by The Post and Courier in Columbia, S.C. said investigators determined the breach began on Aug. 13, 2012, after a state IT contractor clicked a malicious link in an email. State officials said they found out about the hack from federal law enforcement on October 10, 2012.

KrebsOnSecurity examined posts across dozens of cybercrime forums around that time, and found only one instance of someone selling large volumes of tax data in the year surrounding the breach date.

On Oct. 7, 2012 — three days before South Carolina officials say they first learned of the intrusion — a notorious cybercriminal who goes by the handle “Rescator” advertised the sale of “a database of the tax department of one of the states.”

“Bank account information, SSN and all other information,” Rescator’s sales thread on the Russian-language crime forum Embargo read. “If you purchase the entire database, I will give you access to it.”

A week later, Rescator posted a similar offer on the exclusive Russian forum Mazafaka, saying he was selling information from a U.S. state tax database, without naming the state. Rescator said the data exposed included Social Security Number (SSN), employer, name, address, phone, taxable income, tax refund amount, and bank account number.

“There is a lot of information, I am ready to sell the entire database, with access to the database, and in parts,” Rescator told Mazafaka members. “There is also information on corporate taxpayers.”

On Oct. 26, 2012, the state announced the breach publicly. State officials said they were working with investigators from the U.S. Secret Service and digital forensics experts from Mandiant, which produced an incident report (PDF) that was later published by South Carolina Dept. of Revenue. KrebsOnSecurity sought comment from the Secret Service, South Carolina prosecutors, and Mr. Keel’s office. This story will be updated if any of them respond.

On Nov. 18, 2012, Rescator told fellow denizens of the forum Verified he was selling a database of 65,000 records with bank account information from several smaller, regional financial institutions. Rescator’s sales thread on Verified listed more than a dozen database fields, including account number, name, address, phone, tax ID, date of birth, employer and occupation.

Asked to provide more context about the database for sale, Rescator told forum members the database included financial records related to tax filings of a U.S. state. Rescator added that there was a second database of around 80,000 corporations that included social security numbers, names and addresses, but no financial information.

The AP says South Carolina paid $12 million to Experian for identity theft protection and credit monitoring for its residents after the breach.

“At the time, it was one of the largest breaches in U.S. history but has since been surpassed greatly by hacks to Equifax, Yahoo, Home Depot, Target and PlayStation,” the AP’s Jeffrey Collins wrote.

As it happens, Rescator’s criminal hacking crew was directly responsible for the 2013 breach at Target and the 2014 hack of Home Depot. The Target intrusion saw Rescator’s cybercrime shops selling roughly 40 million stolen payment cards, and 56 million cards from Home Depot customers.

Who is Rescator? On Dec. 14, 2023, KrebsOnSecurity published the results of a 10-year investigation into the identity of Rescator, a.k.a. Mikhail Borisovich Shefel, a 36-year-old who lives in Moscow and who recently changed his last name to Lenin.

Mr. Keel’s assertion that somehow the efforts of South Carolina officials following the breach may have lessened its impact on citizens seems unlikely. The stolen tax and financial data appears to have been sold openly on cybercrime forums by one of the Russian underground’s most aggressive and successful hacking crews.

While there are no indications from reviewing forum posts that Rescator ever sold the data, his sales threads came at a time when the incidence of tax refund fraud was skyrocketing.

Tax-related identity theft occurs when someone uses a stolen identity and SSN to file a tax return in that person’s name claiming a fraudulent refund. Victims usually first learn of the crime after having their returns rejected because scammers beat them to it. Even those who are not required to file a return can be victims of refund fraud, as can those who are not actually owed a refund from the U.S. Internal Revenue Service (IRS).

According to a 2013 report from the Treasury Inspector General’s office, the IRS issued nearly $4 billion in bogus tax refunds in 2012, and more than $5.8 billion in 2013. The money largely was sent to people who stole SSNs and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.

It remains unclear why Shefel has never been officially implicated in the breaches at Target, Home Depot, or in South Carolina. It may be that Shefel has been indicted, and that those indictments remain sealed for some reason. Perhaps prosecutors were hoping Shefel would decide to leave Russia, at which point it would be easier to apprehend him if he believed no one was looking for him.

But all signs are that Shefel is deeply rooted in Russia, and has no plans to leave. In January 2024, authorities in Australia, the United States and the U.K. levied financial sanctions against 33-year-old Russian man Aleksandr Ermakov for allegedly stealing data on 10 million customers of the Australian health insurance giant Medibank.

A week after those sanctions were put in place, KrebsOnSecurity published a deep dive on Ermakov, which found that he co-ran a Moscow-based IT security consulting business along with Mikhail Shefel called Shtazi-IT.

A Google-translated version of Shtazi dot ru. Image: Archive.org.

Discord Admins Hacked by Malicious Bookmarks

By BrianKrebs

A number of Discord communities focused on cryptocurrency have been hacked this past month after their administrators were tricked into running malicious Javascript code disguised as a Web browser bookmark.

This attack involves malicious Javascript that is added to one’s browser by dragging a component from a web page to one’s browser bookmarks.

According to interviews with victims, several of the attacks began with an interview request from someone posing as a reporter for a crypto-focused news outlet online. Those who take the bait are sent a link to a Discord server that appears to be the official Discord of the crypto news site, where they are asked to complete a verification step to validate their identity.

As shown in this Youtube video, the verification process involves dragging a button from the phony crypto news Discord server to the bookmarks bar in one’s Web browser. From there, the visitor is instructed to go back to discord.com and then click the new bookmark to complete the verification process.

However, the bookmark is actually a clever snippet of Javascript that quietly grabs the user’s Discord token and sends it to the scammer’s website. The attacker then loads the stolen token into their own browser session and (usually late at night after the admins are asleep) posts an announcement in the targeted Discord about an exclusive “airdrop,” “NFT mint event” or some other potential money making opportunity for the Discord members.

The unsuspecting Discord members click the link provided by the compromised administrator account, and are asked to connect their crypto wallet to the scammer’s site, where it asks for unlimited spend approvals on their tokens, and subsequently drains the balance of any valuable accounts.

Meanwhile, anyone in the compromised Discord channel who notices the scam and replies is banned, and their messages are deleted by the compromised admin account.

Nicholas Scavuzzo is an associate at Ocean Protocol, which describes itself as an “open-source protocol that aims to allow businesses and individuals to exchange and monetize data and data-based services.” On May 22, an administrator for Ocean Protocol’s Discord server clicked a link in a direct message from a community member that prompted them to prove their identity by dragging a link to their bookmarks.

Scavuzzo, who is based in Maine, said the attackers waited until around midnight in his timezone time before using the administrator’s account to send out an unauthorized message about a new Ocean airdrop.

Scavuzzo said the administrator’s account was hijacked even though she had multi-factor authentication turned on.

“A CAPTCHA bot that allows Discord cookies to be accessed by the person hosting the CAPTCHA,” was how Scavuzzo described the attack. “I’ve seen all kinds of crypto scams, but I’ve never seen one like this.”

In this conversation, “Ana | Ocean” is a compromised Discord server administrator account promoting a phony airdrop.

Importantly, the stolen token only works for the attackers as long as its rightful owner doesn’t log out and back in, or else change their credentials.

Assuming the administrator can log in, that is. In Ocean’s case, one of the first things the intruders did once they swiped the administrator’s token was change the server’s access controls and remove all core Ocean team members from the server.

Fortunately for Ocean, Scavuzzo was able to reach the operator of the server that hosts the Discord channel, and have the channel’s settings reverted back to normal.

“Thankfully, we are a globally distributed team, so we have people awake at all hours,” Scavuzzo said, noting that Ocean is not aware of any Discord community members who fell for the phony airdrop offer, which was live for about 30 minutes. “This could have been a lot worse.”

On May 26, Aura Network reported on Twitter that its Discord server was compromised in a phishing attack that resulted in the deletion of Discord channels and the dissemination of fake Aura Network Airdrop Campaign links.

On May 27, Nahmii — a cryptocurrency technology based on the Ethereum blockchain — warned on Twitter that one of its community moderators on Discord was compromised and posting fake airdrop details.

On May 9, MetrixCoin reported that its Discord server was hacked, with fake airdrop details pushed to all users.

KrebsOnSecurity recently heard from a trusted source in the cybersecurity industry who dealt firsthand with one of these attacks and asked to remain anonymous.

“I do pro bono Discord security work for a few Discords, and I was approached by one of these fake journalists,” the source said. “I played along and got the link to their Discord, where they were pretending to be journalists from the Cryptonews website using several accounts.”

The source took note of all the Discord IDs of the admins of the fake Cryptonews Discord, so that he could ensure they were blocked from the Discords he helps to secure.

“Since I’ve been doing this for a while now, I’ve built up a substantial database of Discord users and messages, so often I can see these scammers’ history on Discord,” the source said.

In this case, he noticed a user with the “CEO” role in the fake Cryptonews Discord had been seen previously under another username — “Levatax.” Searching on that Discord ID and username revealed a young Turkish coder named Berk Yilmaz whose Github page linked to the very same Discord ID as the scammer CEO.

Reached via instant message on Telegram, Levatax said he’s had no involvement in such schemes, and that he hasn’t been on Discord since his Microsoft Outlook account was hacked months ago.

“The interesting thing [is] that I didn’t use Discord since few months or even social media because of the political status of Turkey,” Levatax explained, referring to the recent election in his country. “The only thing I confirm is losing my Outlook account which connected to my Discord, and I’m already in touch with Microsoft to recover it.”

The verification method used in the above scam involves a type of bookmark called a “bookmarklet” that stores Javascript code as a clickable link in the bookmarks bar at the top of one’s browser.

While bookmarklets can be useful and harmless, malicious Javascript that is executed in the browser by the user is especially dangerous. So please avoid adding (or dragging) any bookmarks or bookmarklets to your browser unless it was your idea in the first place.

The IRS “Dirty Dozen” – Top Tax Season Scams to Steer Clear of This Year

By McAfee

Who loves tax season besides accountants? Scammers.  

Emotions can run high during tax time. Even if you’re pretty sure you did everything right, you may still have a few doubts kicking around. Did I file correctly? Did I claim the right deductions? Will I get audited? As it turns out, these are the very same anxieties that criminals use as the cornerstone of their attacks.   

So yes, crooks indeed love tax season. Particularly online. And they’ll bait your digital world with several proven types of scams in an effort to cash in on what can be a somewhat uncertain time. 

The good news is that you have plenty of ways to protect yourself from these scams. Let’s look at what scammers typically have in store, along with some practical advice to protect yourself as you file your taxes—things you can do to keep crooks out of your business this tax season. Don’t delay, download McAfee’s tax season security guide to avoid the latest tax scams.

The tax scam landscape 

First, know that you’re probably doing a good job with your taxes. Less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if you address them promptly. 

Still, the wariness of the IRS and intricate tax laws makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include fake emails, phone calls from crooks posing as IRS agents, and even robocalls that threaten jail time.  

What are crooks looking to do with their scams? Several things: 

  1. Steal account information – Scammers will often try to highjack account or financial information associated with credit cards and banks to steal funds and make purchases with the victim’s accounts. 
  2. File false returns – Scammers will also try and get their hands on personal information like Social Security Numbers, taxpayer ID numbers, and other unique information so that they can file false returns in the victim’s name and claim their refunds. 
  3. Commit identity theft – Scammers may then use this same personal information to open new credit lines and accounts in the victim’s name, as well as commit other forms of identity theft like assuming a victim’s identity to gain employment, housing, insurance, or a driver’s license. 

As if we didn’t have enough to worry about at tax time without crooks in the mix. 

The IRS Dirty Dozen: 12 tax-season scams 

Investigating the landscape even more closely, we can turn to the authority itself, as the IRS has published its most recent top 12 tax season scams, a broad list that includes: 

  • Phishing attacks 
  • Fake charities 
  • Threatening impersonator phone calls 
  • Social media fraud 
  • Refund Theft 
  • Senior Fraud 
  • Fraud targeting non-English speakers 
  • Unscrupulous return preparers 
  • “Offer in Compromise” mills 
  • Fake payments with repayment demands 
  • Payroll and HR scams 
  • Ransomware 

 

For a comprehensive look at each one of these scams, and for ways, you can steer clear of them, check our Guide to IRS & Tax Season Scams. However, there are some common threads to many of these scams. 

For starters, plenty of tax scams involve crooks posing as an IRS employee, perhaps via a phone call or email, to glean personal information from you, or to demand payment—sometimes under the threat of penalties or even jail time. Crooks won’t hesitate to use strong-arm tactics like these and play on your fears. The good news is that such tactics are typically a sign that the contact isn’t legitimate. In fact, a quick way to spot a scam is to know what the IRS won’t do when they contact you. From the IRS.gov website, the IRS will not: 

  • Initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial information. 
  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card, or wire transfer. Mention of prepaid cards or wire transfer as a payment option is a surefire sign of a scam. 
  • Demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. You should also be advised of your rights as a taxpayer. 
  • Threaten to bring in local police, immigration officers, or other law enforcement to have you arrested for not paying. The IRS also cannot revoke your driver’s license, business license, or immigration status. Threats like these are common tactics scam artists use to trick victims into buying into their schemes. 

What will the IRS do? Usually, the IRS will first mail a notification to any taxpayer who owes taxes. IRS collection employees might call on the phone or make an unannounced visit to your home or business. If they require payment, the payment will always be to the U.S. Treasury. Read about other ways to know what the IRS won’t do when they contact you. 

Other types of tax scams that crooks love to use 

Scammers won’t limit themselves to posing as the IRS. They’ll act as an imposter in several other ways as well. For example, they may pose as a popular do-it-yourself tax brand, a tax preparer, or even as a phony charitable organization that promises any donations you make are tax-deductible.  

Here, they may send you phony emails or direct messages or even ring you up with bogus telemarketing or robocalls designed to steal personal information. 

In the cases where the scammers reach you online, the emails and messages they send will vary in their tone and polish—in other words, how authentic they appear. Some will look nearly legitimate and cause even the most hardened of digital skeptics to click on a phony link or download a sketchy attachment. Others, well, will look clearly like spam, complete with spelling and grammatical errors, along with clumsy use of logos, layouts, and design.  

Taken together, both are ways that scammers get people to visit sites designed to compromise personal information … or to download malware like keyloggers that skim account passwords and ransomware that encrypt a victim’s files hold them hostage for a price.  

Social media attacks also made the IRS Dirty Dozen. In a social media attack, scammers harvest information from social media profiles and turn it against their victims. Per the IRS, because “social media enables anyone to share information with anyone else on the Internet, scammers use that information as ammunition for a wide variety of scams. These include emails where scammers impersonate someone’s family, friends, or co-workers.” 

With those personal details gleaned from social media, scammers will send phony links to scam sites, promote bogus charities, or flat-out ask for money or gift cards to “help them out” at tax time.  

Protecting yourself from tax season scams 

Keep your guard up for spammy messages and phishing attacks 

No question that bogus emails, messages, and phone calls remain a popular way for scammers to steal personal and financial information. Spam emails, messages, and the malicious links associated with them abound this time of year as well. It’s always to keep a critical eye open for these, and it’s particularly true during tax season.  

View all emails with attachments and links with suspicion, even if they appear to come from a person, business, or brand you know. Confirm attachments with the people you know before opening. And if you receive a message or alert about an account of yours, visit that company or organization’s website directly to enquire into the status of your account rather than taking a chance by clicking on a link that could send you to a phony website. 

File A.S.A.P. and check your credit report 

One way to protect yourself from an identity thief from claiming a return in your name is to file yours before they do. In fact, many victims of identity theft find out they’ve been scammed when they receive an IRS notification that their tax claim has already been filed. Simply put, file early. 

Here’s another tool that can help you fight identity theft. And get this: it’s not only helpful, but it’s also free. Through the Federal Trade Commission, you are entitled to a free copy of your credit report from each of the three major credit reporting companies once every 12 months. In this report, you can find inaccuracies in your credit or evidence of all-out identity theft.  

Keep in mind that you get one report from each of the reporting companies each year. That works out to three reports total in one year. Consider this: if you request one report from one credit reporting company every four months, you can spread your free credit report coverage across the whole year. 

Keep your social media profiles and posts close to the vest 

As with much of the guidance we offer around social media, one of the best ways to prevent such social media tax attacks is to make your profiles private so that only friends and family can see them. That way, scammers will have a far more difficult time reaching you. Moreover, consider paring back the information you share in your social media profiles, like your alma maters, birthday, mother’s maiden name, pet names—any personal information that a scammer may use to compromise your accounts or the security questions associated with them. 

Security software can protect you from fraud and theft too 

Protecting your devices with comprehensive online protection softwarecan help block the phishing emails and suspicious links that make up many of these tax attacks. Likewise, it can further protect you from ransomware attacks like mentioned above. Additionally, our online Protection Score looks for weak spots in your protection and helps you shore them up, such as if discovers that your info was compromised or part of a data breach. From there, it guides you through the steps to correct the problem. 

Further, consider online protection software that offers identity theft protection as well. A strong identity theft protection package offers cyber monitoring that scans the dark web to detect misuse of your personal info. With our identity protection service, we help relieve the burden of identity theft if the unfortunate happens to you with $1M coverage for lawyer fees, travel expenses, lost wages, and more.  

Think you’ve been a victim of a tax scam? 

The IRS offers steps you can take in the event you suspect fraud or theft. Their current resources include: 

  • Contacting the Treasury Inspector General for Tax Administration to report a phone scam. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484. 
  • If the scam relates to your state income taxes, report it to your state Attorney General’s office. 
  • Report phone scams to the Federal Trade Commission as well with the “FTC Complaint Assistant” on FTC.gov. They ask you to add “IRS Telephone Scam” in the notes. 
  • Reporting an unsolicited email claiming to be from the IRS, or an IRS-related component like the Electronic Federal Tax Payment System, to the IRS at phishing@irs.gov. 

Take a deeper dive on the topic of online tax scams 

As mentioned above, you can get even more up to speed on the different tricks hackers are using by downloading our Guide to IRS & Tax Season Scams. It’s free, and it offers more ways you can protect your identity and information this tax season and year ‘round. 

The post The IRS “Dirty Dozen” – Top Tax Season Scams to Steer Clear of This Year appeared first on McAfee Blog.

Tax Season is Here: Avoid These Common Scams Targeting Canadians  

By Jean Treadwell
tax scams

Tax Season is Here: Avoid These Common Scams Targeting Canadians

Tax return preparation might be a little more complicated this year than usual for many Canadians with millions receiving Canada Emergency Response Benefit (CERB) payments and about 40% of the Canadian labor force turned to self-employment options to help them financially weather the pandemic storm.

Where there’s money and uncertainty, you’re likely to find scammers. After all, scammers tend to capitalize on uncertainty and use it as the entry point for their attacks. Whether it’s through a phishing email with a phony notice of reassessment, a text message threatening arrest, or a fake phone call from the Canada Revenue Agency (CRA), hackers often employ elements of fear in their attacks. McAfee’s 2021 Consumer Security Mindset study revealed that roughly 2 out of 3 Canadians (65%) plan to do their taxes online in 2021, with 12% of them doing so for the first time. With the increase in activities online, consumers are potentially exposed to more digital risks and threats, and knowing how these hackers tend to work doesn’t mean you have to live in fear. To help you identify and avoid potential threats, let’s take a look at some of the most common scams that hackers use during tax season.

Phone scams

Phone scams take one of two primary forms:

  • Robocalls – Pre-recorded message by a person or a voice-to-speech app that allows scammers to reach thousands of potential victims. The message may direct the recipient to call a number or visit a site that will attempt to steal their personal or financial information. In some cases, it may direct them to a phony call center that will try to collect payment for a bogus debt.
  • Imposter calls – This occurs when a person posing as a CRA representative falsely claims that you owe money and demands that you make immediate payment. Scammers can take various approaches here, such as threatening arrest or license revocation. It’s important to note that the CRA will never resort to these tactics even if there is an issue with your tax return.

Some sophisticated scammers will weave stolen personal or financial data that they purchased on the dark web into their calls, such as bank or social insurance information. They intend to make their phony claims sound legitimate, hoping that an unsuspecting user will hand over their data or make a fraudulent payment.

So, what does a real call from the CRA entail? The CRA clearly outlines the reasons they’d be calling on their 2020 Tax Tips page and ways that you can follow up with the CRA to determine if a call is legitimate.

Email phishing scams

There are two instances where the CRA may contact you by email. One is during a telephone call or meeting with a legitimate CRA agent. The second is to send you a notification that you have a message or document for your review on a secure CRA site such as My Account, My Business Account, or Represent a Client. Anything else is likely a scam.

The one time where the CRA will send you an email containing links is if you have a call or meeting with an agent, as outlined above. Otherwise, you can be confident that an email with links is a scam.

Text and instant message scams

This one is relatively straightforward: the CRA will never contact you via text, instant messaging, Facebook, WhatsApp, or any similar messaging service. If you receive such a message, delete it, and don’t click on any links embedded within it.

Tax payment scams

In many cases, hackers will aim to separate you from your money by demanding immediate payment in some form or other. They may request payment in pre-loaded debit cards, gift cards, e-transfer, or even bitcoin. Know that the CRA will never request payment in any of those forms.

When in doubt, ask yourself why this email or phone caller is demanding that you act immediately. Have you filed on time? Have you received written notice from the CRA already? Do you owe an installment payment?  If the person contacting you leaves you unsure, you can confirm that the contact was legitimate by calling the CRA.

Stay protected from fraud and theft this tax season

While recognizing the signs of tax-related fraud can help ease the burdens associated with these schemes, there are multiple steps you can take to prevent becoming a victim of tax scams in the first place. Follow these tips to stay on top of your tax return while securing your digital life:

Use password protection as a first line of defense

Devices benefit from physical security. This is as simple as locking your smartphones, tablets, and computers with a PIN or password. Should one of those devices get lost or stolen, a lock provides a barrier for those who might try to access your personal and financial information on them.

Use a holistic  security solution

Protecting your devices with comprehensive security software can help block the phishing emails and suspicious links that make up many of these tax attacks. Likewise, it can further protect you from ransomware attacks, another type of tax scam on the rise, where crooks hold your data hostage for a price. All in all, security software is always a smart move—tax time or any time.

Dispose of your old technology and data securely

Consider what’s on your old computer hard drive or stored away on your phone. Old devices tend to contain loads of precious personal and financial information. Look into the e-waste disposal options in your community that will recycle your old technology and do so securely.

Look after your physical security as well

While so many of our finances are handled electronically today (taxes included), we’d be remiss if we didn’t talk about physical security as well. Mail and porch theft still occur, which is one more way a thief can steal your personal and financial information to use in a scam. A locking mailbox is a purchase you may want to consider if you don’t have one already.

Think you’ve been a victim of a tax scam or identity theft?

Recognizing the signs of tax-related fraud could allow you to take action and significantly suppress the repercussions. If you suspect you’ve fallen victim to fraud or believe that you’ve been tricked into giving away personal information as part of a scam, contact your local police service and make a report.

By staying proactive and vigilant, you’ll be in a better position to protect your identity and your data—and live your digital life with safety at the forefront.

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post Tax Season is Here: Avoid These Common Scams Targeting Canadians   appeared first on McAfee Blogs.

How to Spot, and Prevent, the Tax Scams That Target Elders

By Judith Bitterli
tax scams that target seniors

How to Spot, and Prevent, the Tax Scams That Target Elders

Elder scams cost seniors in the U.S. some $3 billion annually. And tax season adds a healthy sum to that appalling figure.

What makes seniors such a prime target for tax scams? The Federal Bureau of Investigation (FBI) states several factors. For one, elders are typically trusting and polite. Additionally, many own their own home, have some manner of savings, and enjoy the benefits of good credit—all of which make for an ideal victim profile.

Also according to the FBI, elders may be less able or willing to report being scammed because they may not know the exact way in which they were scammed, or they may feel a sense of shame over it, or even some combination of the two. Moreover, being scammed may instill fear that family members will lose confidence in their ability to look after their own affairs.

If there’s one thing that we can do for our elders, it’s help them raise their critical hackles so they can spot these scams and stop them in their tracks, particularly around tax time. With that, let’s see how crooks target elders, what those scams look and feel like, along with the things we can do to keep ourselves and our loved ones from getting stung.

The IRS imposter scam

The phone rings, and an assertive voice admonishes an elder for non-payment of taxes. The readout on the caller ID shows “Internal Revenue Service” or “IRS,” the person cites an IRS badge number, and the victim is told to pay now via a wire transfer or prepaid gift card. The caller even knows the last four digits of their Social Security Number (SSN). This is a scam.

The caller, and the claim of non-payment, are 100 percent bogus. Even with those last four digits of the SSN attempting to add credibility, it’s still bogus. (Chances are, those last four digits were compromised elsewhere and ended up in the hands of the thieves by way of the black market or dark web so that they could use them in scams just like these.)

Some IRS imposter scams take it a step further. Fraudsters will threaten victims with arrest, deportation, or other legal action, like a lien on funds or the suspension of a driver’s license. They’ll make repeated calls as well, sometimes with additional imposters posing as law enforcement as a means of intimidating elders into payment.

The IRS will never threaten you or someone you know in such a way.

In fact, the IRS will never call you to demand payment. Nor will the IRS ever ask you to wire funds or pay with a gift card or prepaid debit card. And if the IRS claims you do owe funds, you will be notified of your rights as a taxpayer and be given the opportunity to make an appeal. If there’s any question about making payments to the IRS, the IRS has specific guidelines as to how to make a payment properly and safely on their official website.

It’s also helpful to know what the IRS will do in the event you owe taxes. In fact, they have an entire page that spells out how to know it’s really the IRS calling or knocking at your door. It’s a quick read and a worthwhile one at that.

In all, the IRS will contact you by mail or in person. Should you get one of these calls, hang up. Then, report it. I’ll include a list of ways you can file a report at the end of the article.

Tax scams and robocalls

Whether it’s a disembodied voice generated by a computer or a scripted message that’s been recorded by a person, robocalls provide scammers with another favorite avenue of attack. The approach is often quite like the phone scam outlined above, albeit less personalized because the attack is a canned robocall. However, robocalls allow crooks to cast a much larger net in the hopes of illegally wresting money away from victims. In effect, they can spam hundreds or thousands of people with one message in the hopes of landing a bite.

While perhaps not as personalized as other imposter scams, they can still create that innate sense of unease of being contacted by the IRS and harangue a victim into dialing a phony call center where they are further pressured into paying by wire or with a prepaid card, just like in other imposter scams. As above, your course of action here is to simply hang up and report it.

IRS email scams and phishing attacks

Here’s another popular attack. An elder gets an unsolicited email from what appears to be the IRS, yet isn’t. The phony email asks them to update or verify their personal or financial information for a payment or refund. The email may also contain an attachment which they are instructed to click and open. Again, all of these are scams.

Going back to what we talked about earlier, that’s not how the IRS will contact you. These are phishing attacks aimed at grifting prized personal and financial information that scammers can use to commit acts of theft or embezzlement. In the case of the attachment, it very well may contain malware that can do further harm to their device, finances, or personal information.

If you receive one of these emails, don’t open it. And certainly don’t open any attachments—which holds true for any unsolicited email you receive with an attachment.

Preventing tax scams from happening

Beyond simply knowing how to spot a possible attack, you can do several things to prevent one from happening in the first place.

Physical security

First let’s start with some good, old-fashioned physical security. You may also want to look into purchasing a locking mailbox. Mail and porch theft are still prevalent, and it’s not uncommon for thieves to harvest personal and financial information by simply lifting it from your mailbox.

Another cornerstone of physical security is shredding paper correspondence that contains personal or financial information, such as bills, medical documents, bank statements and so forth. I suggest investing a few dollars on an actual paper shredder, which are typically inexpensive if you look for a home model. If you have sensitive paper documents in bulk, such as old tax records that you no longer need to save, consider calling upon a professional service that can drive up to your home and do that high volume of shredding for you.

Likewise, consider the physical security of your digital devices. Make sure you lock your smartphones, tablets, and computers with a PIN or password. Losing a device is a terrible strain enough, let alone knowing that the personal and financial information on them could end up in the hands of a crook. Also see if tracking is available on your device. That way, enabling device tracking can help you locate a lost or stolen item.

Digital security

There are plenty of things you can do to protect yourself on the digital front too. Step one is installing comprehensive security software on your devices. This will safeguard you in several ways, such as email filters that will protect you from phishing attacks, features that will warn you of sketchy links and downloads, plus further protection for your identity and privacy—in addition to overall protection from viruses, malware, and other cyberattacks.

Additional features in comprehensive security software that can protect you from tax scams include:

  • File encryption, which renders your most sensitive files into digital gibberish without the encryption key to translate them back.
  • A digital file shredder that permanently deletes old files from your computer (simply dropping them into the desktop trashcan doesn’t do that—those files can be easily recovered).
  • Identity theft protection, which monitors the dark web for your personal info that might have been leaked online and immediately alerts you if you might be at risk of fraud.

And here’s one item that certainly bears mentioning: dispose of your old technology securely. What’s on that old hard drive of yours? That old computer may contain loads of precious personal and financial info on it. Look into the e-waste disposal options in your community. There are services that will dispose of and recycle old technology while doing it in a secure manner so the data and info on your device doesn’t see the light of day again.

Spot a tax scam? Report it.

As said earlier, don’t let a bad deed go unreported. The IRS offers the following avenues of communication to report scams.

  • Contact the Treasury Inspector General for Tax Administration to report a phone scam. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484.
  • Report phone scams to the Federal Trade Commission. Use the “FTC Complaint Assistant” on FTC.gov. Please add “IRS Telephone Scam” in the notes.
  • Report an unsolicited email claiming to be from the IRS, or an IRS-related component like the Electronic Federal Tax Payment System, to the IRS at phishing@irs.gov.

Stay safe this tax season!

In all, learning to recognize the scams that crooks aim at elders and putting some strong security measures in place can help prevent these crimes from happening to you or a loved one. Take a moment to act. It’s vital, because your personal information has a hefty price tag associated with it—both at tax time and any time.

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post How to Spot, and Prevent, the Tax Scams That Target Elders appeared first on McAfee Blogs.

Who loves tax season besides accountants? Hackers

By Judith Bitterli
Protect Your IRS Refund

Who loves tax season besides accountants? Hackers

 It’s tax time in the United States, and even if you’re pretty sure you did everything right, you’re worried. Did I file correctly? Did I claim the right deductions? Will I get audited? Unfortunately, tax season brings out scammers eager to take advantage of your anxiety.

The tax scam landscape

First, know that you’re probably doing a good job with your taxes. Less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if you address them promptly.

Still, wariness of the IRS and intricate tax laws makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include fake emails, phone calls from crooks posing as IRS agents, and even robocalls that threaten jail time. With the information they get from you, hackers can take things a step further by stealing your identity and filing tax claims in your name.

As if we didn’t have enough to worry about at tax time.

The good news is that you have plenty of ways to protect yourself from hackers. Check out these tips to stay safe this tax season.

The IRS Dirty Dozen: 12 tax-season scams

Straight from the authority itself, the IRS has published its top 12 tax season scams with new warnings brought on by the events of 2020.

For example, new to this year are scams associated with stimulus checks sent out by the government. The IRS says they have seen “… a tremendous increase in phishing schemes utilizing emails, letters, texts and links. These phishing schemes are using keywords such as “coronavirus,” “COVID-19” and “Stimulus” in various ways.”

This is very important: The IRS does not use email. If you get an email from someone saying they are the IRS and they want to talk with you about a problem, it is a scam.

Here’s what the IRS has to say:

The IRS will never initiate contact with taxpayers via email about a tax bill, refund, or Economic Impact Payments. Don’t click on links claiming to be from the IRS. Be wary of emails and websites − they may be nothing more than scams to steal personal information.

Social media attacks also made the IRS Dirty Dozen. In a social media attack, scammers harvest information from social media profiles. Hackers use the information to gain access to your online accounts in social media and beyond, like your bank account. Make it hard for them. Make your social media profiles private so that only friends and family can see them. Also consider so you can be safer from these kinds of crimes.

Get an email or call from the IRS? Here’s how to know if it was legit.

When a hacker poses as an IRS agent, they try to get personal information from you, like your social security number. They might demand payment, sometimes under the threat of penalties or even jail time. These strong-arm tactics are a dead giveaway that the email or phone call is fake.

What will the IRS do? Usually, the IRS will first mail a bill to any taxpayer who owes taxes. IRS collection employees might call on the phone or make an unannounced visit to your home or business. If they require a payment, the payment will always be to the U.S. Treasury. Read about other ways to know what the IRS won’t do when they contact you.

And remember: the IRS does not use email to contact you about tax problems.

File A.S.A.P. and check your credit report

A good defense is a good offense. File early. Protect yourself by filing your claim before they have a chance to file one as you. You don’t want to be one of those identity theft victims who finds out you’ve been scammed when you file your taxes only to get a notice in the mail saying your tax claim has already been filed.

Here’s other tool that can help you fight identity theft. And get this: it’s not only helpful, it’s free.  Through the Federal Trade Commission, you are entitled to a free copy of your credit report from each of the three major credit reporting companies once every 12 months. In this report, you can find inaccuracies in your credit or evidence of all-out identity theft.

Keep in mind that you get one report from each of the reporting companies each year. That works out to three reports total in one year. Consider this: if you request one report from one credit reporting company every four months, you can spread you free credit report coverage across the whole year.

Security software can help you protect your digital wellness

The idea is that, just like with your physical wellness, there are lots of steps you can take to protect your digital wellness. We’ve covered some of those steps in this blog. Consider one more: protect your digital life with a holistic security solution like McAfee Total Protection so you can enjoy life online knowing your precious data is protected. Tax time or otherwise, security software is always a smart move.

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post Who loves tax season besides accountants? Hackers appeared first on McAfee Blogs.

Don’t Let Tax Fraud Ruin Your IRS Refund

By Baker Nanduru
Tax Scams

Don’t Let Tax Fraud Ruin Your IRS Refund

Here’s how to lock down your data this tax season

Tax season is always a high time for scams that put our money and information at risk. But this year securing your data may be more important than ever, due to a spike in unemployment fraud.

Millions of Americans have lost their jobs over the course of the pandemic, and states have seen a surge in unemployment applications, including fake claims using stolen information. In California, authorities report that between $10 billion and $30 billion was recently paid in fraudulent unemployment claims, while in New York authorities identified $5.5 billion in fake jobless claims since March of 2020.

ictims don’t even know that their information was used for a fraudulent claim until they receive an unemployment letter from their state, or a tax form from the IRS. Whether you’re concerned about your personal data, or just want to safely file your IRS return and hopefully get a tax refund, let’s take some steps to protect your private information for this tax season, and beyond.

The first thing to know is that there are a that we see evolving each year – according to the IRS, Criminal Investigation identified $2.3 billion in tax fraud schemes just last year. So, it’s always a good idea to take caution and be skeptical whenever you see something that seems too good to be true, like a free tax filing service you’ve never heard of before.

But recently, with so many people out of work, bad actors have decided to focus their attention on filing fraudulent jobless claims using stolen information from people who were actually employed.

Think You May Be a Victim of Tax Fraud?

If you’ve received a notice about unemployment benefits that you never applied for, contact your state unemployment agency and submit a claim. Then follow up with the Federal Trade Commission since they can help you by placing a fraud alert on your credit. This lets lenders know that you may be a victim of fraud, prompting them to take extra steps to verify your identity. The good news is that in the U.S. you only have to notify one of the three national credit bureaus and they will transmit your request to the other two.

My colleague Judy has shared some easy ways you can check your credit report and even freeze your credit in a blog post here. Starting 2021, you can also register for a six-digit Identity Protection PIN (IP PIN) with the IRS to add another layer of verification to protect yourself from tax-related identity theft.

How to Keep Your Private Information Safe This Tax Season and Year-Round

Of course, tax season isn’t the only time your data can fall into the wrong hands. Keep your personal information safe by adopting these best practices and robust tools.

• Use comprehensive security software—For protection against the growing range of threats, choose holistic security software that goes beyond traditional antivirus products, by protecting your identity and privacy wherever and however you connect.

  • Search and surf safely—Whether you are looking for tax information, or ways to file your return online, be careful where you click. A tool like McAfee® WebAdvisor included in McAfee Total Protection can help you avoid dangerous websites and risky links by warning you about them in the search results, before you click.
  • Double down on password protection—Besides online scams, data breaches are another main way that the bad guys get their hands on your personal information. That’s why you need unique and strong passwords for each of your sensitive accounts. This way, if your password is obtained through a data breach, it cannot be used to gain entry to your other accounts. The easiest way to do this is to employ a password manager, like the one included in McAfee Total Protection, which can create and remember complicated passwords for you, and save them across all of your devices.
  • Protect your privacy—Take the stress out of monitoring your data by using a tech tool like our new privacy and identity protection app, available in the U.S. It can alert you if your personal information has been shared on the dark web, where cybercriminals buy and sell information. We’ll help you immediately change the passwords on compromised accounts. It also includes a virtual private network, which allows you to safely and easily connect to the internet, shielding your private information from prying eyes.

Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

The post Don’t Let Tax Fraud Ruin Your IRS Refund appeared first on McAfee Blogs.

Tax Scams – Everything you need to know to keep your money and data safe

By Trend Micro

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

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