[This is Part III in a series on research conducted for a recent Hulu documentary on the 2015 hack of marital infidelity website AshleyMadison.com.]
In 2019, a Canadian company called Defiant Tech Inc. pleaded guilty to running LeakedSource[.]com, a service that sold access to billions of passwords and other data exposed in countless data breaches. KrebsOnSecurity has learned that the owner of Defiant Tech, a 32-year-old Ontario man named Jordan Evan Bloom, was hired in late 2014 as a developer for the marital infidelity site AshleyMadison.com. Bloom resigned from AshleyMadison citing health reasons in June 2015 — less than one month before unidentified hackers stole data on 37 million users — and launched LeakedSource three months later.
Jordan Evan Bloom, posing in front of his Lamborghini.
On Jan. 15, 2018, the Royal Canadian Mounted Police (RCMP) charged then 27-year-old Bloom, of Thornhill, Ontario, with selling stolen personal identities online through the website LeakedSource[.]com.
LeakedSource was advertised on a number of popular cybercrime forums as a service that could help hackers break into valuable or high-profile accounts. LeakedSource also tried to pass itself off as a legal, legitimate business that was marketing to security firms and professionals.
The RCMP arrested Bloom in December 2017, and said he made approximately $250,000 selling hacked data, which included information on 37 million user accounts leaked in the 2015 Ashley Madison breach.
Subsequent press releases from the RCMP about the LeakedSource investigation omitted any mention of Bloom, and referred to the defendant only as Defiant Tech. In a legal settlement that is quintessentially Canadian, the matter was resolved in 2019 after Defiant Tech agreed to plead guilty. The RCMP declined to comment for this story.
The Impact Team, the hacker group that claimed responsibility for stealing and leaking the AshleyMadison user data, also leaked several years worth of email from then-CEO Noel Biderman. A review of those messages shows that Ashley Madison hired Jordan Evan Bloom as a PHP developer in December 2014 — even though the company understood that Bloom’s success as a programmer and businessman was tied to shady and legally murky enterprises.
Bloom’s recommendation came to Biderman via Trevor Sykes, then chief technology officer for Ashley Madison parent firm Avid Life Media (ALM). The following is an email from Sykes to Biderman dated Nov. 14, 2014:
“Greetings Noel,
“We’d like to offer Jordan Bloom the position of PHP developer reporting to Mike Morris for 75k CAD/Year. He did well on the test, but he also has a great understanding of the business side of things having run small businesses himself. This was an internal referral.”
When Biderman responded that he needed more information about the candidate, Sykes replied that Bloom was independently wealthy as a result of his forays into the shadowy world of “gold farming” — the semi-automated use of large numbers of player accounts to win some advantage that is usually related to cashing out game accounts or inventory. Gold farming is particularly prevalent in massively multiplayer online role-playing games (MMORPGs), such as RuneScape and World of Warcraft.
“In his previous experience he had been doing RMT (Real Money Trading),” Sykes wrote. “This is the practice of selling virtual goods in games for real world money. This is a grey market, which is usually against the terms and services of the game companies.” Here’s the rest of his message to Biderman:
“RMT sellers traditionally have a lot of problems with chargebacks, and payment processor compliance. During my interview with him, I spent some time focusing in on this. He had to demonstrate to the processor, Paypal, at the time he had a business and technical strategy to address his charge back rate.”
“He ran this company himself, and did all the coding, including the integration with the processors,” Sykes continued in his assessment of Bloom. “Eventually he was squeezed out by Chinese gold farmers, and their ability to market with much more investment than he could. In addition the cost of ‘farming’ the virtual goods was cheaper in China to do than in North America.”
The gold farming reference is fascinating because in 2017 KrebsOnSecurity published Who Ran LeakedSource?, which examined clues suggesting that one of the administrators of LeakedSource also was the admin of abusewith[.]us, a site unabashedly dedicated to helping people hack email and online gaming accounts.
An administrator account Xerx3s on Abusewithus.
Abusewith[.]us began in September 2013 as a forum for learning and teaching how to hack accounts at Runescape, an MMORPG set in a medieval fantasy realm where players battle for kingdoms and riches.
The currency with which Runescape players buy and sell weapons, potions and other in-game items are virtual gold coins, and many of Abusewith[dot]us’s early members traded in a handful of commodities: Phishing kits and exploits that could be used to steal Runescape usernames and passwords from fellow players; virtual gold plundered from hacked accounts; and databases from hacked forums and websites related to Runescape and other online games.
That 2017 report here interviewed a Michigan man who acknowledged being administrator of Abusewith[.]us, but denied being the operator of LeakedSource. Still, the story noted that LeakedSource likely had more than one operator, and breached records show Bloom was a prolific member of Abusewith[.]us.
In an email to all employees on Dec. 1, 2014, Ashley Madison’s director of HR said Bloom graduated from York University in Toronto with a degree in theoretical physics, and that he has been an active programmer since high school.
“He’s a proprietor of a high traffic multiplayer game and developer/publisher of utilities such as PicTrace,” the HR director enthused. “He will be a great addition to the team.”
PicTrace appears to have been a service that allowed users to glean information about anyone who viewed an image hosted on the platform, such as their Internet address, browser type and version number. A copy of pictrace[.]com from Archive.org in 2012 redirects to the domain qksnap.com, which DomainTools.com says was registered to a Jordan Bloom from Thornhill, ON that same year.
The street address listed in the registration records for qksnap.com — 204 Beverley Glen Blvd — also shows up in the registration records for leakadvisor[.]com, a domain registered in 2017 just months after Canadian authorities seized the servers running LeakedSource.
Pictrace, one of Jordan Bloom’s early IT successes.
A review of passive DNS records from DomainTools indicates that in 2013 pictrace[.]com shared a server with just a handful of other domains, including Near-Reality[.]com — a popular RuneScape Private Server (RSPS) game based on the RuneScape MMORPG.
Copies of near-reality[.]com from 2013 via Archive.org show the top of the community’s homepage was retrofitted with a message saying Near Reality was no longer available due to a copyright dispute. Although the site doesn’t specify the other party to the copyright dispute, it appears Near-Reality got sued by Jagex, the owner of RuneScape.
The message goes on to say the website will no longer “encourage, facilitate, enable or condone (i) any infringement of copyright in RuneScape or any other Jagex product; nor (ii) any breach of the terms and conditions of RuneScape or any other Jagex product.”
A scene from the MMORPG RuneScape.
Near Reality also has a Facebook page that was last updated in 2019, when its owner posted a link to a news story about Defiant Tech’s guilty plea in the LeakedSource investigation. That Facebook page indicates Bloom also went by the nickname “Agentjags.”
“Just a quick PSA,” reads a post to the Near Reality Facebook page dated Jan. 21, 2018, which linked to a story about the charges against Bloom and a photo of Bloom standing in front of his lime-green Lamborghini. “Agentjags has got involved in some shady shit that may have compromised your personal details. I advise anyone who is using an old NR [Near Reality] password for anything remotely important should change it ASAP.”
By the beginning of 2016, Bloom was nowhere to be found, and was suspected of having fled his country for the Caribbean, according to the people commenting on the Near Reality Facebook page:
“Jordan aka Agentjags has gone missing,” wrote a presumed co-owner of the Facebook page. “He is supposedly hiding in St. Lucia, doing what he loved, scuba-diving. Any information to his whereabouts will be appreciated.”
KrebsOnSecurity ran the unusual nickname “AgentJags” through a search at Constella Intelligence, a commercial service that tracks breached data sets. That search returned just a few dozen results — and virtually all were accounts at various RuneScape-themed sites, including a half-dozen accounts at Abusewith[.]us.
Constella found other “AgentJags” accounts tied to the email address ownagegaming1@gmail.com. The marketing firm Apollo.io experienced a data breach several years back, and according to Apollo the email address ownagegaming1@gmail.com belongs to Jordan Bloom in Ontario.
Constella also revealed that the password frequently used by ownagegaming1@gmail.com across many sites was some variation on “niggapls,” which my 2017 report found was also the password used by the administrator of LeakedSource.
Constella discovered that the email eric.malek@rogers.com comes up when one searches for “AgentJags.” This is curious because emails leaked from Ashley Madison’s then-CEO Biderman show that Eric Malek from Toronto was the Ashley Madison employee who initially recommended Bloom for the PHP developer job.
According to DomainTools.com, Eric.Malek@rogers.com was used to register the domain devjobs.ca, which previously advertised “the most exciting developer jobs in Canada, delivered to you weekly.” Constella says eric.malek@rogers.com also had an account at Abusewith[.]us — under the nickname “Jags.”
Biderman’s email records show Eric Malek was also a PHP developer for Ashley Madison, and that he was hired into this position just a few months before Bloom — on Sept. 2, 2014. The CEO’s leaked emails show Eric Malek resigned from his developer position at Ashley Madison on June 19, 2015.
“Please note that Eric Malek has resigned from this position with Avid and his last day will be June 19th,” read a June 5, 2015 email from ALM’s HR director. “He is resigning to deal with some personal issues which include health issues. Because he is not sure how much time it will take to resolve, he is not requesting a leave of absence (his time off will be indefinite). Overall, he likes the company and plans to reach out to Trevor or I when the issues are resolved to see what is available at that time.”
A follow-up email from Biderman demanded, “want to know where he’s truly going….,” and it’s unclear whether there was friction with Malek’s departure. But ALM General Counsel Avi Weisman replied indicating that Malek probably would not sign an “Exit Acknowledgment Form” prior to leaving, and that the company had unanswered questions for Malek.
“Aneka should dig during exit interview,” Weisman wrote. “Let’s see if he balks at signing the Acknowledgment.”
Bloom’s departure notice from Ashley Madison’s HR person, dated June 23, 2015, read:
“Please note that Jordan Bloom has resigned from his position as PHP Developer with Avid. He is leaving for personal reasons. He has a neck issue that will require surgery in the upcoming months and because of his medical appointment schedule and the pain he is experiencing he can no longer commit to a full-time schedule. He may pick up contract work until he is back to 100%.”
A follow-up note to Biderman about this announcement read:
“Note that he has disclosed that he is independently wealthy so he can get by without FT work until he is on the mend. He has signed the Exit Acknowledgement Form already without issue. He also says he would consider reapplying to Avid in the future if we have opportunities available at that time.”
Perhaps Mr. Bloom hurt his neck from craning it around blind spots in his Lamborghini. Maybe it was from a bad scuba outing. Whatever the pain in Bloom’s neck was, it didn’t stop him from launching himself fully into LeakedSource[.]com, which was registered roughly one month after the Impact Team leaked data on 37 million Ashley Madison accounts.
Mr. Malek declined a request for comment. A now-deleted LinkedIn profile for Malek from December 2018 listed him as a “technical recruiter” from Toronto who also attended Mr. Bloom’s alma mater — York University. That resume did not mention Mr. Malek’s brief stint as a PHP developer at Ashley Madison.
“Developer, entrepreneur, and now technical recruiter of the most uncommon variety!” Mr. Malek’s LinkedIn profile enthused. “Are you a developer, or other technical specialist, interested in working with a recruiter who can properly understand your concerns and aspirations, technical, environmental and financial? Don’t settle for a ‘hack’; this is your career, let’s do it right! Connect with me on LinkedIn. Note: If you are not a resident of Canada/Toronto, I cannot help you.”
Mr. Bloom told KrebsOnSecurity he had no role in harming or hacking Ashley Madison. Bloom validated his identity by responding at one of the email addresses mentioned above, and agreed to field questions so long as KrebsOnSecurity agreed to publish our email conversation in full (PDF).
Bloom said Mr. Malek did recommend him for the Ashley Madison job, but that Mr. Malek also received a $5,000 referral bonus for doing so. Given Mr. Malek’s stated role as a technical recruiter, it seems likely he also recommended several other employees to Ashley Madison.
Bloom was asked whether anyone at the RCMP, Ashley Madison or any authority anywhere ever questioned him in connection with the July 2015 hack of Ashley Madison. He replied that he was called once by someone claiming to be from the Toronto Police Service asking if he knew anything about the Ashley Madison hack.
“The AM situation was not something they pursued according to the RCMP disclosure,” Bloom wrote. “Learning about the RCMP’s most advanced cyber investigative techniques and capabilities was very interesting though. I was eventually told information by a third party which included knowledge that law enforcement effectively knew who the hacker was, but didn’t have enough evidence to proceed with a case. That is the extent of my involvement with any authorities.”
As to his company’s guilty plea for operating LeakedSource, Bloom maintains that the judge at his preliminary inquiry found that even if everything the Canadian government alleged was true it would not constitute a violation of any law in Canada with respect the charges the RCMP leveled against him, which included unauthorized use of a computer and “mischief to data.”
“In Canada at the lower court level we are allowed to possess stolen information and manipulate our copies of them as we please,” Bloom said. “The judge however decided that a trial was required to determine whether any activities of mine were reckless, as the other qualifier of intentionally criminal didn’t apply. I will note here that nothing I was accused of doing would have been illegal if done in the United States of America according to their District Attorney. +1 for free speech in America vs freedom of expression in Canada.”
“Shortly after their having most of their case thrown out, the Government proposed an offer during a closed door meeting where they would drop all charges against me, provide full and complete personal immunity, and in exchange the Corporation which has since been dissolved would plead guilty,” Bloom continued. “The Corporation would also pay a modest fine.”
Bloom said he left Ashley Madison because he was bored, but he acknowledged starting LeakedSource partly in response to the Ashley Madison hack.
“I intended to leverage my gaming connections to get into security work including for other private servers such as Minecraft communities and others,” Bloom said. “After months of asking management for more interesting tasks, I became bored. Some days I had virtually nothing to do except spin in my chair so I would browse the source code for security holes to fix because I found it enjoyable.”
“I believe the decision to start LS [LeakedSource] was partly inspired by the AM hack itself, and the large number of people from a former friend group messaging me asking if XYZ person was in the leak after I revealed to them that I downloaded a copy and had the ability to browse it,” Bloom continued. “LS was never my idea – I was just a builder, and the only Canadian. In other countries it was never thought to be illegal on closer examination of their laws.”
Bloom said he still considers himself independently wealthy, and that still has the lime green Lambo. But he said he’s currently unemployed and can’t seem to land a job in what he views as his most promising career path: Information security.
“As I’m sure you’re aware, having negative media attention associated with alleged (key word) criminal activity can have a detrimental effect on employment, banking and relationships,” Bloom wrote. “I have no current interest in being a business owner, nor do I have any useful business ideas to be honest. I was and am interested in interesting Information Security/programming work but it’s too large of a risk for any business to hire someone who was formerly accused of a crime.”
If you liked this story, please consider reading the first two pieces in this series:
SEO Expert Hired and Fired by Ashley Madison Turned on Company, Promising Revenge
Top Suspect in 2015 Ashley Madison Hack Committed Suicide in 2014
“I’ll just Uber home.”
Who hails a taxi anymore? These days, city streets are full of double-parked sedans with their hazards on, looking for their charges. Uber is synonymous with ridesharing and has made it so far into our culture that it’s not just a company name but a verb.
Uber’s reputation has ebbed and flowed since its creation in 2009, and it’s taken another hit recently as more details are coming to light about a massive 2016 cybersecurity breach and the chief security officer’s attempts to cover it up.
In 2016, a ransomware group trawled the internet and gathered Uber’s credentials that opened the door into the company’s server database. The cybercriminals then stole the information of customers and drivers alike and held it for a $100,000 Bitcoin ransom. Joe Sullivan, Uber’s chief security officer at the time, paid the ransom and the criminal group agreed to delete the information they uncovered. While it’s not uncommon for large corporations to give in to cybercriminals and dole out huge ransom payments, Sullivan is facing potential jail time because he didn’t report the incident to the Federal Trade Commission. He was recently found guilty of wire fraud and concealing a felony from authorities.
Uber account holders had their personally identifiable information in nefarious hands without their knowledge. The cybercriminals allegedly downloaded the names, email addresses and phone numbers of 57 million Uber customers and drivers, plus the license plate numbers of 600,000 drivers.1
Organizations have a responsibility to their customers to report any cyberbreaches. With a full name, email address, and phone number, cybercriminals can inflict a lot of damage on an innocent person’s credit, steal money from online accounts, or invade someone’s digital privacy. Customers must act swiftly to put the proper safeguards in place, but they can’t do that if they don’t even know a breach has happened! The longer a cybercriminal has to poke and prod someone’s digital footprint, the more havoc they can wreak and profits they can gain.
Acting swiftly is key to keeping your personally identifiable information (PII) private after a breach, though there are a few measures you can take right now that could prevent your information from being compromised. Here’s what you can do before and after a breach.
One way to shrink your attack surface – or the number of possible entry points into your digital life – is to regularly vet your online accounts and apps. For example, when you’re cleaning your closet, it’s common to donate or trash any clothing you haven’t worn in a year. The same method works for your digital life. If you haven’t logged into a shopping site or mobile gaming app in over a year, it’s unlikely that you will use them anytime soon, so it’s time to say goodbye and delete it.
McAfee credit lock and security freeze are other preventive measures that can keep your credit safe in case your PII is ever compromised. These services make it easy to prevent one or all three major credit bureaus from accessing your credit. In turn, this prevents anyone other than you from opening a bank account, applying for a loan, or making a substantial purchase. If you’re not planning on needing a credit report, it’s a great practice to freeze your credit.
When you first hear of a company’s data leak with which you have an account, the first step you should take is to change your account password. Login and password combinations are often compromised in a data breach. Make sure your new password is strong and is not a duplicate of a password you use elsewhere.
Next, consider running a Personal Data Cleanup scan. Personal Data Cleanup checks risky data broker sites and alerts you if your information appears on any of them. From there, you can take steps to remove your information.
Finally, for the next few weeks, keep close tabs on your financial, online, and email accounts. Watch for suspicious activities like purchases you didn’t make, electronic receipts, notifications, or mailing lists that you didn’t sign up for. McAfee+ Ultimate can help you here with its identity monitoring and full-service Personal Data Cleanup. McAfee+ gives you a partner to alert you and help you recover if your digital privacy is compromised.
Protecting your identity and digital privacy is a two-way street. While identity and privacy protection tools go a long way, individuals also have a responsibility to remain vigilant and take quick action if they suspect their information is compromised. And the ultimate responsibility lies with companies to alert the authorities and their customers after a data leak and to take serious steps to shore up their security to make sure it never happens again.
1The Verge, “Former Uber security chief found guilty of covering up massive 2016 data breach”
The post 57 Million Users Compromised in Uber Leak: Protect Your Digital Privacy and Identity appeared first on McAfee Blog.
Social media is a great place to connect with friends and family. Unfortunately, it is also a great place for misinformation to run rampant, and it is a virtual treasure chest for cybercriminals to steal personal information. Over 25 million Canadians own a social media account, and more than 80% of the Canadian population is expected to be on social media by 2025.
Check out this roundup of common social media scams so you can network intelligently, spot misinformation, and stop its spread.
The classic saying of “Don’t believe everything you see on TV” applies neatly to “Don’t believe everything you read on social media.” There is a resurgence of false news reports circulating on social media surrounding COVID-19 and the vaccine. For example, 5G aiding the spread of the virus and the preventive properties of garlic are just two of the rumors about COVID-19.
Misinformation leads to chaos and is a major threat to public health. Before you reshare a post or article, it is great to take a few minutes to digest the message, determine if it is true, and ask yourself if friends and family would genuinely benefit if they heard the news it carries.
There are a few tell-tale signs of fake news posts. First, they often try to inspire extreme emotions, such as rage and indignation, to prompt people to share immediately. Next, fake news reports are frequently poorly written and vague about where they received their information. Always try to find the primary source for “facts.” In the case of COVID-19 news, all health tips should be sourced from a licensed medical professional.
If you are ever in doubt about the facts, especially when they deal with public health, do not share the post. Instead, leave the reporting to trained medical professionals. Consult the World Health Organization and the Public Health Agency of Canada or direct your network to #ScienceUpFirst for the latest and most accurate reports about COVID-19 and the vaccine.
There was a recent data leak at Facebook, and the contents of about half a billion accounts were posted on a hacking website, including 3.49 million Canadian accounts. Hackers can get a lot of mileage out of just one social media profile because it contains all the greatest hits of information needed to verify an identity.
Most profiles list your real full name, birthday, your relationship status, your hometown, and contact information. Also, hackers can skim a user’s posting history to find even more personal details. Many social media users have posted at one time or another a “get to know you” post, where they list many revealing facts. These posts are a pot of gold to cybercriminals. They are basically lists of possible answers to security questions: Where did you go to primary school? What was the model of your first car? What is the name of your favorite stuffed animal?
Another recent trend that can make you vulnerable in case of a data leak is posting COVID-19 vaccine cards. Social media users are excited to share the big milestone of getting their first shot. What they might not realize is that vaccine cards contain vital personal information that could be used by malicious actors. There are alternative ways to share the happy news. Instead, post a picture of the fun bandage the nurse put on your arm or take a selfie outside of the vaccination center.
It is a shame that what you share on social media can be turned against you by cybercriminals, but that does not mean you have to stop sharing details about your life. Instead of posting personal details online that could be used maliciously in the event of a data leak, think about creating an exclusive email newsletter or secure group chat for your closest friends and family.
There is a major thrill when you think you have won something; however, if you receive a notification on social media that you have won a contest, reserve your excitement until you have confirmed its legitimacy. Be especially wary if you do not remember entering a contest.
Contest scams are a type of social engineering tactic used by cybercriminals. Social engineering relies on people’s tendency to trust others. Cybercriminals often capitalize upon extreme emotions, like fear, urgency, and in this case excitement, to trick unsuspecting people into hastily giving up sensitive information.
Phishing is also common in contest scams. Social media users may receive a message that they have won a giveaway and to click on a link to claim their prize. Luckily, easy-to-spot signs of a phishing message include poor grammar, misspellings, and a sense of urgency. Always approach these types of messages with caution. Instead of clicking on any of the links, hover your cursor over them to see where they redirect. If the redirect site URL is suspicious and contains misspellings, steer clear.
If you ever receive a notification on social media that you have won a prize, remain skeptical until you have verified the authenticity. Locate the organization’s official social media page (which you can likely find on their website), and direct message them for more details.
With all of these common scams floating about and waiting to strike, check out these tips to network safely.
The joy of social media is sharing your everyday life with your friends and family. It is fun to have dozens of people wish you a happy birthday on your profile, but consider removing the year of your birthday. Also, consider removing your phone number, home address, and email address from your profile. If a friend or family member wants to get in touch with you, they can personally direct message you. Cybercriminals can take your contact information and full birthday and use it to steal your identity, so it is best not to post it online.
While you may want to share the latest news with your networks, do not share information that you are not sure is true. According to Statistics Canada, only half of Canadians investigated the accuracy of COVID-19 social media posts before they reshared. Do your due diligence and be a part of the solution, not part of the problem.
Even if you are a diligent and intelligent social media user, there is a chance that you could accidentally click on a phishing link. In case this happens, you should have a backup plan to safeguard your devices and your personal information from viruses and malware. Protect your devices with a comprehensive antivirus program, such as McAfee Total Protection. You can rest assured that if you or a member of your family accidentally opens a malicious link, your devices will be safe.
The post Beware of Social Media Scams appeared first on McAfee Blogs.