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Connected Car Standards – Thank Goodness!

By William "Bill" Malik (CISA VP Infrastructure Strategies)

Intelligent transportation systems (ITS) require harmonization among manufacturers to have any chance of succeeding in the real world. No large-scale car manufacturer, multimodal shipper, or MaaS (Mobility as a Service) provider will risk investing in a single-vendor solution. Successful ITS require interoperable components, especially for managing cybersecurity issues. See https://www.trendmicro.com/vinfo/us/security/news/intelligent-transportation-systems for a set of reports on ITS cybersecurity.

The good news is we now have a standard for automotive cybersecurity, ISA/SAE 21434. This standard addresses all the major elements of connected car security including V2X, reaching from the internals of ECUs and communications busses including CAN to the broader issues of fleet management and public safety. See https://www.iso.org/standard/70918.html for the current draft version of this standard.

Intelligent transport systems rely on complex, contemporary infrastructure elements, including cloud (for data aggregation, traffic analysis, and system-wide recommendations) and 5G (for inter-component networking and real-time sensing). ITS also rely on aging industrial control systems and components, for vehicle detection, weather reporting, and traffic signaling, some dating back forty years or more. This profound heterogeneity makes the cybersecurity problem unwieldy. Automotive systems generally are the most complex public-facing applications of industrial IoT. Any information security problems with them will erode public trust in this important and ultimately critical infrastructure.

Robert Bosch GmbH began working on the first automotive bus architecture in 1986. Automobiles gained increasing electronic functions (smog controls, seat belt monitors, electric window controls, climate controls, and so on). With each new device, the manufacturers had to install additional point-to-point wiring to monitor and control them. This led to increasing complexity, the possibility for error, extended manufacturing time, more costly diagnosis and repair post-sales, and added weight. See Figure 1 for details. By replacing point-to-point wiring with a simple bus, manufacturers could introduce new features connected with one pair of wires for control. This simplified design, manufacturing, diagnosis, and improved quality and maintainability.

Figure 1: CAN Networks Significantly Reduce Wiring (from National Instruments https://www.ni.com/en-us/innovations/white-papers/06/controller-area-network–can–overview.html)

The bus was simple: all devices saw all traffic and responded to messages relevant to them. Each message has a standard format, with a header describing the message content and priority (the arbitration IDs), the body which contains the relevant data, and a cyclic redundancy check (CRC), which is a code to verify that the message contents are accurate. This CRC uses a mathematical formula to determine if any bits have flipped, and for small numbers of errors can correct the message, like a checksum. This is not as powerful as a digital signature. It has no cryptographic power. Every device on the bus can use the CRC algorithm to create a code for messages it sends and to verify the data integrity of messages it receives. Other than this, there is no data confidentiality, authentication, authorization, data integrity, or non-repudiation in CAN bus messages – or any other automotive bus messages. The devices used in cars are generally quite simple, lightweight, and inexpensive: 8-bit processors with little memory on board. Any device connected to the network is trusted. Figure 2 shows the layout of a CAN bus message.

Figure 2: The Standard CAN Frame Format, from National Instruments

Today’s automobiles have more sophisticated devices on board. The types of messages and the services the offer are becoming more complex. In-vehicle infotainment (IVI) systems provide maps, music, Bluetooth connectivity for smartphones and other devices, in addition to increasingly more elaborate driving assistance and monitoring systems all add more traffic to the bus. But given the diversity of manufacturers and suppliers, impeding security measures over the automotive network. No single vendor could today achieve what Robert Bosch did nearly forty years ago. Yet the need for stronger vehicle security is growing.

The ISO/SAE 21434 standard describes a model for securing the supply chain for automotive technology, for validating the integrity of the development process, detecting vulnerabilities and cybersecurity attacks in automotive systems, and managing the deployment of fixes as needed. It is comprehensive. ISO/SAE 21434 builds on decades of work in information security. By applying that body of knowledge to the automotive case, the standard will move the industry towards a safer and more trustworthy connected car world.

But the standard’s value doesn’t stop with cars and intelligent transport systems. Domains far beyond connected cars will benefit from having a model for securing communications among elements from diverse manufacturers sharing a common bus. The CAN bus and related technologies are used onboard ships, in aircraft, in railroad management, in maritime port systems, and even in controlling prosthetic limbs. The vulnerabilities are common, the complexity of the supply chain is equivalent, and the need for a comprehensive architectural solution is as great. So this standard is a superb achievement and will go far to improve the quality, reliability, and trustworthiness of critical systems globally.

What do you think? Let me know in the comments below or @WilliamMalikTM.

The post Connected Car Standards – Thank Goodness! appeared first on .

How to use the NICE Cybersecurity Workforce Framework to plan career progression: A practitioners’ guide

By Daniel Brecht

Introduction: An overview of the NICE Cybersecurity Workforce Framework In 2017, the National Institute of Standards and Technology (NIST) published Special Publication 800-181, the NICE Cybersecurity Workforce Framework (or NICE Framework); the document categorizes and describes cybersecurity work as well as the knowledge, skills and abilities (KSAs) needed by professionals to complete tasks in the […]

The post How to use the NICE Cybersecurity Workforce Framework to plan career progression: A practitioners’ guide appeared first on Infosec Resources.


How to use the NICE Cybersecurity Workforce Framework to plan career progression: A practitioners’ guide was first posted on October 21, 2020 at 8:03 am.
©2017 "InfoSec Resources". Use of this feed is for personal non-commercial use only. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. Please contact me at darren.dalasta@infosecinstitute.com

Meeting the Evolving Challenges of COVID-19

By Verisign
Verisign Logo

The COVID-19 pandemic, when it struck earlier this year, ushered in an immediate period of adjustment for all of us. And just as the challenges posed by COVID-19 in 2020 have been truly unprecedented, Verisign’s mission – enabling the world to connect online with reliability and confidence, anytime, anywhere – has never been more relevant. We are grateful for the continued dedication of our workforce, which enables us to provide the building blocks people need for remote working and learning, and simply for keeping in contact with each other.

At Verisign we took early action to adopt a COVID-19 work posture to protect our people, their families, and our operations. This involved the majority of our employees working from home, and implementing new cleaning and health safety protocols to protect those employees and contractors for whom on-site presence was essential to maintain key functions.

Our steps to address the pandemic did not stop there. On March 25 we announced a series of measures to help the communities where we live and work, and the broader DNS community in which we operate. This included, under our Verisign Cares program, making contributions to organizations supporting key workers, first responders and medical personnel, and doubling the company’s matching program for employee giving so that employee donations to support the COVID-19 response could have a greater impact.

Today, while vaccines may offer signs of long term hope, the pandemic has plunged many families into economic hardship and has had a dramatic effect on food insecurity in the U.S., with an estimated 50 million people affected. With this hardship in mind, we have this week made contributions totaling $275,000 to food banks in the areas where we have our most substantial footprint: the Washington DC-Maryland-Virginia region; Delaware; and the canton of Fribourg, in Switzerland. This will help local families put food on their tables during what will be a difficult winter for many.

The pandemic has also had a disproportionate, and potentially permanent, impact on certain sectors of the economy. So today Verisign is embarking on a partnership with Virginia Ready, which helps people affected by COVID-19 access training and certification for in-demand jobs in sectors such as technology. We are making an initial contribution of $250,000 to Virginia Ready, and will look to establish further partnerships of this kind across the country in 2021.

As people around the world gather online to address the global challenges posed by COVID-19, we want to share some of the steps we have taken so far to support the communities we serve, while keeping our critical internet infrastructure running smoothly.

The post Meeting the Evolving Challenges of COVID-19 appeared first on Verisign Blog.

Career change? Cybersecurity companies are hiring.

By Judith Bitterli
apps that track

Career change? Cybersecurity companies are hiring.

If you’re thinking career change or career shift, there’s a field that has an estimated 4 million jobs open. Cybersecurity.

According to survey and research data from the International Cybersecurity Organization (ICS)2, there’s a cybersecurity workforce gap—a terrifically high volume of jobs left unfilled. Published in 2019, the gap they identified looked like this:

  • Nearly 500,000 jobs unfilled in the U.S.
  • Globally, a gap of 4 million jobs was reported.
  • 65% of the respondents say they’re short on cybersecurity staff.

Needless to say, there’s opportunity in the field for both technical and non-technical roles.

Here’s an important thing to keep in mind about cybersecurity:, it’s not solely about understanding technology. It’s about understanding people too and how people and technology interact.

The moment you see cybersecurity through that broader lens, you can see how the field opens widely to encompass a range of roles. Of course, there are analysts and engineers, yet it also includes other roles like digital forensics and cyber investigation, healthcare information security, cryptography, and even cyber law. Additionally, there’s needed expertise in the realms of privacy, governance, ethics, and even digital ethics. And if you take a role with a security company such as ours, the opportunity further extends to positions in account management, marketing, and operations. (In fact, you can drop by our careers page for a look at our current openings and what workday life is like around here.)

Why now’s a great time to consider a cybersecurity career

There are plenty of reasons. Above that data published in 2019, our unprecedented reliance on the internet to work, learn, and stay connected in 2020, demand for cybersecurity jobs is yet more so on the rise. As so many of us turned increasingly to the internet to get through our day, the same is true for hackers and crooks.

With that, let’s take a quick look at several of the factors working in your favor as you consider a change.

There’s demand for cybersecurity jobs.

We’ve all seen the news stories of major breaches at big retailers, credit reporting agencies, hotels, and even healthcare providers. It’s not just the private sector that’s been grappling with cybersecurity concerns, there’s need in the public sector as well—like municipalities. In all, every organization needs cybersecurity (just as we all need cybersecurity for our homes), and thus there’s plenty of opportunity out there. Using just one of the many possible cybersecurity roles as an example, the U.S. Bureau of Labor Statistics predicts a 32% increase in demand for information security analysts through 2028—which is far higher than the average of other professions.

You don’t need a specific degree in cybersecurity to get a job.

In fact, the same (ICS)2 survey discovered that only 42% of current cybersecurity pros said that their first job after higher education was in the field of cybersecurity. In other words, the majority of cybersecurity pros ended up that way by some means of career shift or change. And they got there through certifications and training rather than by way of a degree from a college or university.

Transferrable skills absolutely apply.

Our own Chief Human Resources Officer, Chatelle Lynch, put it quite well in an interview with Business Insider just a few weeks ago: “It’s no secret that the demand for cybersecurity staff has steadily grown over the past decade,” she says. “This means opportunity, so if you don’t have a degree, don’t let that slow you down. You may have unique work experience or relevant certifications, alternative learning, or transferable skills that you need to make sure you highlight when applying and interviewing.”

For example, she goes on to say that prior military service, IT experience, and volunteer or hobbyist activities (even online gaming) are a good foundation for cybersecurity roles.

Cybersecurity employers seek candidates with non-technical soft skills.

These skills absolutely apply, and they’re sought after skills as well. The ability to work independently, lead projects, write and document well, and particularly strong people skills are vital for a role where you’ll be interfacing with numerous individuals, departments, and business units. Likewise, as called out above, certain roles focus more on the non-technical side of security solutions.

Getting trained in cybersecurity

The beauty of making a career change to cybersecurity is that there are plenty of ways you can get it done at home and on your time.

If you’re just getting started, you can test the waters for free or at relatively low cost with a Massively Open Online Course (MOOC) that gives you the basics on cybersecurity. Future Learn’s “Introduction to Cybersecurity”  from The Open University is one example of an intro program, as is the University of Michigan’s “Securing Digital Democracy” class that’s offered through Coursera.

If you’re already an IT pro or have a strong technical background, there are similar MOOC courses available that cater to your current level of knowledge and skill. The University of Maryland’s “Cybersecurity Specialization” and “Usable Security” are geared accordingly.

For a list of cybersecurity programs available online, drop by CyberDegrees.org. Their listing is one of many good places to start.

Other free and low-cost avenues out there include subscribing to some security bloggers, grabbing some hands-on work with coding and IT networking fundamentals from online learning companies like Udemy, Codecademy, and Khan Academy, or joining some online cybersecurity groups for a little professional networking. In all, there’s plenty of opportunity to learn from others, both in structured class settings and in more unstructured peer and mentorship relationships.

Prepare for that online interview

When you’re ready to start your job search, there’s a good chance that your interview will be conducted online. Online interviews have been part of the job-hunting landscape for a few years now, yet with many employers enacting work from home measures, it’s the way hiring gets done right now. I expect this to continue, as employers have embraced its many benefits, particularly in the early stages of interviews. If the prospect of an online interview is new to you, I put together a pair of articles this spring that can help.

Your cybersecurity career

As you make the jump, here’s the most important thing you’ll need: a love of technology and a desire to protect the people who use it. If you can combine a drive to understand both technology and people better with the further drive to see it all through, you’ll be well on your way. Like any career shift or change, there’s work ahead, yet it’s my impression that our field is a welcoming and supportive one—and very much on a keen lookout for new talent.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Career change? Cybersecurity companies are hiring. appeared first on McAfee Blogs.

Seven Tips for Protecting Your Internet-Connected Healthcare Devices

By McAfee

October is Cybersecurity Awareness Month, which is led by the U.S. government’s Cybersecurity and Infrastructure Security Agency (CISA) in conjunction with the National Cyber Security Alliance (NCSA)—a national non-profit focused on cybersecurity education & awareness. McAfee is pleased to announce that we’re a proud participant.

Fitness trackers worn on the wrist, glucose monitors that test blood sugar without a prick, and connected toothbrushes that let you know when you’ve missed a spot—welcome to internet-connected healthcare. It’s new realm of care with breakthroughs big and small. Some you’ll find in your home, some you’ll find inside your doctor’s office, yet all of them are connected. Which means they all need to be protected. After all, they’re not tracking any old data. They’re tracking our health data, one of the most precious things we own.

What is internet-connected healthcare?

Internet-connected healthcare, also known as connected medicine, is a broad topic. On the consumer side, it covers everything from smart watches that track health data to wireless blood pressure monitors that you can use at home. On the practitioner side, it accounts for technologies ranging from electronic patient records, network-enabled diagnostic devices, remote patient monitoring in the form of wearable devices, apps for therapy, and even small cameras that can be swallowed in the form of a pill to get a view of a patient’s digestive system.

Additionally, it also includes telemedicine visits, where you can get a medical issue diagnosed and treated remotely via your smartphone or computer by way of a video conference or a healthcare provider’s portal—which you can read about more in one of my blogs from earlier this year. In all, big digital changes are taking place in healthcare—a transformation that’s rapidly taking shape to the tune of a global market expected to top USD 534.3 billion by 2025.

Privacy and security in internet-connected healthcare

Advances in digital healthcare have come more slowly compared to other aspects of our lives, such as consumer devices like phones and tablets. Security is a top reason why. Not only must a healthcare device go through a rigorous design and approval process to ensure it’s safe, sound, and effective, it also held to similar rigorous degrees of regulation when it comes to medical data privacy. For example, in the U.S., we have the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets privacy and security standards for certain health information.

Taken together, this requires additional development time for any connected medical device or solution, in addition to the time it takes to develop one with the proper efficacy. Healthcare device manufacturers cannot simply move as quickly as, say, a smartphone manufacturer can. And rightfully so.

Seven tips for protecting your internet-connected healthcare devices

However, for this blog, we’ll focus on the home and personal side of the equation, with devices like fitness trackers, glucose monitors, smart watches, and wearable devices in general—connected healthcare devices that more and more of us are purchasing on our own. To be clear, while these devices may not always be categorized as healthcare devices in the strictest (and regulatory) sense, they are gathering your health data, which you should absolutely protect. Here are some straightforward steps you can take:

1) First up, protect your phone

Many medical IoT devices use a smartphone as an interface, and as a means of gathering, storing, and sharing health data. So whether you’re an Android owner or iOS owner, get security software installed on your phone so you can protect all the things it accesses and controls. Additionally, installing it will protect you and your phone in general as well.

2) Set strong, unique passwords for your medical IoT devices

Some IoT devices have found themselves open to attack because they come with a default username and password—which are often published on the internet. When you purchase any IoT device, set a fresh password using a strong method of password creation.  And keep those passwords safe. Instead of keeping them on a notebook or on sticky notes, consider using a password manager.

3) Use two-factor authentication

You’ve probably come across two-factor authentication while banking, shopping, or logging into any other number of accounts. Using a combination of your username, password, and a security code sent to another device you own (typically a mobile phone) makes it tougher for hackers to crack your device. If your IoT device supports two-factor authentication, use it for extra security.

4) Update your devices regularly

This is vital. Make sure you have the latest updates so that you get the latest functionality from your device. Equally important is that updates often contain security upgrades. If you can set your device to receive automatic updates, do so.

5) Secure your internet router

Your medical IoT device will invariably use your home Wi-Fi network to connect to the internet, just like your other devices. All the data that travels on there is personal and private use already, and that goes double for any health data that passes along it. Make sure you use a strong and unique password. Also change the name of your router so it doesn’t give away your address or identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. You may also want to consider investing in an advanced internet router that has built-in protection, which can secure and monitor any device that connects to your network.

6) Use a VPN and a comprehensive security solution

Similar to the above, another way you can further protect the health data you send over the internet is to use a virtual private network, or VPN. A VPN uses an encrypted connection to send and receive data, which shields it from prying eyes. A hacker attempting to eavesdrop on your session will effectively see a mish-mash of garbage data, which helps keep your health data secure.

7) When purchasing, do your research

One recent study found that 25% of U.S. homeowners with broadband internet expect to purchase a new connected consumer health or fitness device within the next year. Just be sure yours is secure. Read up on reviews and comments about the devices you’re interested in, along with news articles about their manufacturers. See what their track record is on security, such as if they’ve exposed data or otherwise left their users open to attack.

Take care of your health, and your health data

Bottom line, when we speak of connected healthcare, we’re ultimately speaking about one of the most personal things you own: your health data. That’s what’s being collected. And that’s what’s being transmitted by your home network. Take these extra measures to protect your devices, data, and yourself as you enjoy the benefits of the connected care you bring into your life and home.

The post Seven Tips for Protecting Your Internet-Connected Healthcare Devices appeared first on McAfee Blog.

Christmas Shopping 2020

By Cyber Safety Ambassador: Alex Merton-McCann

How To Stay Safe While Shopping Online This Holiday Season

I’m pleased to report that I’ve achieved a number of personal bests in 2020 but the one I’m most proud about is my achievement in the highly skilled arena of online shopping. I’ve shopped online like I’m competing in the Olympics: groceries, homewares, clothing – even car parts! And my story is not unique. Living with a pandemic has certainly meant we’ve had to adapt – but when it came to ramping up my online shopping so we could stay home and stay safe – I was super happy to adapt!

And research from McAfee shows that I am not alone. In fact, over 40% of Aussies are buying more online since the onset of COVID-19 according to the 2020 Holiday Season: State of Today’s Digital e-Shopper survey. But this where it gets really interesting as the survey also shows that nearly 1/3 of us (29%) are shopping online 3-5 days a week, and over one in ten consumers (11%) are even shopping online daily!! But with many online retailers offering such snappy delivery, it has just made perfect sense to stay safe and stay home!

Santa Isn’t Far Away…

With just over a month till Santa visits, it will come as no surprise that many of us are starting to prepare for the Holiday season by purchasing gifts already. Online shopping events such as Click Frenzy or the Black Friday/Cyber Monday events are often very compelling times to buy. But some Aussies have decided they want to get in early to secure gifts for their loved ones in response to warnings from some retailers warning that some items may sell out before Christmas due to COVID-19 related supply chain issues. In fact, McAfee’s research shows that 48% of Aussies will be hitting the digital links to give gifts and cheer this year, despite 49% feeling cyber scams become more prevalent during the holiday season.

But What About The Risks?

McAfee’s research shows very clearly that the bulk of us Aussies are absolutely aware of the risks and scams associated with online shopping but that we still plan to do more shopping online anyway. And with many of us still concerned about our health and staying well, it makes complete sense. However, if there was ever a time to take proactive steps to ensure you are minimizing risks online – it is now!

What Risks Have McAfee Found?

McAfee’s specialist online threat team (the Advanced Threat Research team) recently found evidence that online cybercrime is on increase this year, with McAfee Labs observing 419 threats per minute between April to June 2020 – an increase of almost 12% over the previous quarter.

And with many consumers gearing up to spend up big online in preparation for the Holiday season, many experts are worried that consumers are NOT taking these threats as seriously as they should. McAfee’s research showed that between April to June 2020, 41% of 18-24 year olds have fallen victim to an online scam and over 50% of the same age group are aware of the risks but have made no change to their online habits.

My Top Tips To Stay Safe While Shopping Online

At the risk of sounding dramatic, I want you to channel your James Bond when you shop online this holiday period. Do your homework, think with your head and NOT your heart and always have your wits about you. Here are my top tips that I urge you to follow to ensure you don’t have any unnecessary drama this Christmas:

  1. Think Before You Click

Click on random, unsafe links is the best way of falling victim to a phishing scam. Who wants their credit card details stolen? – no one! And Christmas is THE worst time for this to happen! If something looks too good to be true – it probably is. If you aren’t sure – check directly at the source – manually enter the online store address yourself to avoid those potentially nasty links!

  1. Turn On Multi-Factor Authentication Now

This is a no-brainer – where possible, turn this on as it adds another lay of protection to your personal data and accounts. Yes, it will add another 10 seconds to the log-in process but it’s absolutely worth it.

  1. Invest in a VPN

If you have a VPN (or Virtual Private Network) on your laptop, you can use Wi-Fi without any concern – perfect for online purchases on the go! A VPN creates an encrypted tunnel between your device and the router which means anything you share is protected and safe! Check out McAfee’s Safe Connect which includes bank-grade encryption and private browsing services.

  1. Protect Yourself – and Your Device!

Ensuring all your devices are kitted out with comprehensive security software which will protect against viruses, phishing attacks and malicious website is key. Think of it as having a guardian cyber angel on your shoulder. McAfee’s Total Protection software does all that plus it has a password manager, a shredder and encrypted storage – and the Family Pack includes the amazing Safe Family app – which is lifechanging if you have tweens and teens!

So, yes – please make your list and check it twice BUT before you dive in and start spending please take a moment to ask yourself whether you are doing all you can to minimise the risks when online shopping this year. And don’t forget to remind your kids too – they may very well have their eye on a large gift for you too!

Happy Christmas Everyone

Alex xx

 

 

The post Christmas Shopping 2020 appeared first on McAfee Blogs.

How 2020 Has Shaped The Way We Live Our Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Digital Wellness

How 2020 Has Shaped The Way We Live Our Lives

I’ve had such a busy morning! I’ve hunted down my favourite foundation, bought a puzzle mat, stocked up on special dog food for our naughty new puppy, ordered the groceries, made a few appointments and chatted with several friends. And guess what? I haven’t left my study – or changed out of my pyjamas!! Ssshhh!! Because it’s all happened online…

Are our 2020 Habits Here to Stay?

Of course, some of us embraced the benefits of the online world long before 2020 but the Pandemic forced almost everyone to replace our in-person activities and routines with online ones. New research from McAfee in their 2021 Consumer Security Mindset Report shows that 72% of Aussies made changes in their online activities last year out of convenience which makes complete sense!

But what’s so interesting is that now we have these super handy new online routines in place – we aren’t that keen to give them up! McAfee’s report shows that 76% of Aussies are planning on continuing with online banking, 59% of us want to keep connecting with friends and family online and 55% of us remain totally committed to online shopping! Hear, hear, I say! I am absolutely staying that course too!!

But What About The Risks?

There’s no doubt that there is a lot of upside to managing our lives online but unfortunately there is also a downside – increased risk! The more time spent online, the greater the chance that we will be exposed to potential risks and threats such as phishing attacks, entering details into malicious websites or even becoming a victim of fraud.

McAfee’s research shows that we are aware of the risks of being online. In fact, 66% of us are concerned about the potential dangers of living our lives online with losing control of our financial data top of the list for the majority of us. And almost 2/3 (65%) of us are also worried about having our social media accounts hacked.

But pandemic life has meant that we are now a lot more comfortable with sharing information online. Whether it’s paperless transaction records, text and email notifications, opting to stay logged in or auto-populating forms with our credit card, this level of online sharing does make life so convenient but it can be a risky business! Why, I hear you ask? Because these conveniences usually only work when you share multiple pieces of your contact details. And the more you share, the greater your chance of being hacked or compromised. But the report was very clear – if we can make our online life more seamless then we are only too happy to share our key contact information! Oh dear!!

‘Why Would Hackers Want My Data?’

In addition to confessing that they don’t always take the necessary security precautions, Aussie consumers in McAfee’s report also admitted that they haven’t thought about why hackers might want their data. I don’t know how many people tell me that they don’t need to really bother with a lot of online precautions because they live a pretty boring life and don’t spend that much time online.

But this is a very dangerous way to think. Your online data is like a pot of gold to hackers. Not only can they use it to possibly steal your identity and try to empty your bank accounts but they can also on-sell it for a profit. But the majority of Aussies don’t stop to consider this with the research showing that 64% of Aussies have never considered just how valuable their online data is worth.

Hackers are ALWAYS on the lookout for new ‘up-to-date’ ways to exploit others for money. Don’t forget how quick they were to conjure up scams around COVID in early 2020 – it was just a matter of weeks before Aussies received phishing emails and malicious text messages with the aim of extracting personal information from vulnerable consumers.

But, encouragingly, 85% of Aussies said they would be far more proactive about managing their data if it could be traded as a currency.

How To Protect Your Digital Life

The good news is that there are ways to secure your online life and minimise the risk of being hacked. Here are my top tips:

1.Always Use Multi-Factor Authentication

Yes, it might take a minute or 2 more, but using multi-factor authentication is an easy way to add an additional layer of security to protect your personal data and information. Commit to using it wherever it is offered!

2.Use a VPN

If you live your life out & about like I do then you’ll be very tempted to use Wi-Fi. Using public Wi-Fi to conduct transactions, particularly financial ones is a big no-no! It takes keen hackers minimal effort to set up a fraudulent wi-fi service which could easily fool a busy person into connecting. Using a Virtual Private Network (or VPN) like McAfee® Safe Connect, is the best way of ensuring everything you share over Wi-Fi is safe and secure.

3.Sign Up For A Site Advisor

Browsing the internet with a tool like the McAfee WebAdvisor is a great way of ensuring dangerous malware is blocked if you click on a malicious link in a phishing email. You’ll have real peace of mind knowing you can manage your online life while someone looks out for you!

With 4 kids, 3 pets, 2 jobs – I know I could never get to the bottom of my ‘to-do’ lists without managing the bulk of it online. I often think I should send the internet an e-card at Christmas!! Of course, I understand why corners are cut and precautions are overlooked when we all feel so stretched for time. But just think about how much more time it would take if you were hacked and had to spend hours on the phone to your bank or if you had to reconfigure all your online accounts and social media platforms!!

So, you know what you need to do! Stay safe online everyone!

 

The post How 2020 Has Shaped The Way We Live Our Lives appeared first on McAfee Blogs.

How 2020 Helped Parents Understand Their Kids’ Digital Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Understanding Kids Digital Lives

How 2020 Helped Parents Understand Their Kids’ Digital Lives

Over the last 12 months, technology has featured in our lives in a way I don’t think any of us would have predicted. Whether you were in lockdown, choosing to stay home to stay well or quite simply, out of other option – technology saved the day. It helped us work and learn from home, stay connected with friends and family, entertain ourselves, shop and essentially, live our lives.

For many parents, this was a real ‘aha’ moment. A moment when technology went from being an annoying distraction to incredibly critical to the functioning of our day to day lives. Of course, many of us had always considered technology to be useful to help us order groceries and check Facebook but to experience first-hand that technology meant life could go on during a worldwide pandemic was a real game changer.

2020 Forced Many Parents to Truly Get Involved in Their Kids Online World

Whether it was downloading video calling apps like Zoom or Facetime, setting up a Twitter account to get updates from the Health Department, using Google Doc to work collaboratively or experiencing what online gaming really is via a few sessions on the Xbox, 2020 means many parents had to get up to date, real fast! And you know what – that’s a good thing! I’ve had so many parents remark to me that they know finally understand why their kids are so enamoured with technology. There really is nothing like walking in someone’s shoes to experience their world!

I’m a big believer in parents taking the time to truly understand the world in which their kids exist. For years, I’ve advised parents to download and use the apps and games their kids play so they can understand the attraction and complexity of their kids’ digital life. Well, it may have taken a global pandemic, but I am delighted to report that, anecdotally at this stage, more parents are now embracing their kids’ online world.

Don’t Forget About Online Safety!

When we first become enamoured with something, we often enter the ‘honeymoon’ phase. As a married woman of 28 years, this was many years ago for me!! The honeymoon phase is when everything is wonderful and rosy, and negatives are not always considered. And our relationship with technology can be much the same. And I’ve been there – there’s nothing quite so wonderful as discovering a new app or piece of software and almost being joyous at just how transformational it could be for your life. And this often means we gloss over or even ignore the risks because we are in love!!!

Here’s What You Need to Know

So, as Cybermum, I’m here to cheer you on and pat you on the back for embracing and using new apps and software. Yes, I’m very proud! But I also want to share with you just a few steps that you need to take to ensure you are not taking on any unnecessary risks with your new favourite app. Here are my top tips:

1. Passwords
Every app, online account or piece of software needs it own individual password. Yes, I know that it is a real pain, but it is one of the most important things you will do to protect yourself online. I’m a big fan of password managers that not only generate the most incredibly complex passwords for each of your accounts but remember them for you. McAfee’s password manager, True Key, is a free option which has completely helped me manage my 80 plus collection of passwords!! Very grateful!

2. Software Updates
The main purpose of a software update is to protect the user from security threats. Yes, you may also get some new features and possibly have a glitch or 2 removed but it is all about the user’s safety. So, if you don’t update your software, it’s a little like leaving windows open when you go out. And the longer you leave between updates – the more windows you leave open!

So, automate these updates if you can or schedule them in your diary. Why not earmark the first day of the month to check and see what you need to download to protect yourself? And don’t forget about your operating system on your phone or laptop too!

3. Be Wi-Fi Wary
Dodgy wi-fi is where so many people come unstuck. Regardless of what app or software you are using, anything you share via unsecured wi-fi could be intercepted by a hacker. So, if you find yourself using wi-fi regularly, you might want to consider a Virtual Private Network or VPN. A VPN creates an encrypted tunnel so anything you share via Wi-Fi cannot be intercepted. Genius, really! Check out McAfee’s Safe Connect for peace of mind.

So, please keep going! Keep exploring new ways technology can work for you in our new COVID world. But remember to take a break too. There is no doubt that technology has saved the day and has ensure we can all still function but there must be a balance too. So, walk the dog, play a board game or having a cuppa outside. Remember you manage the technology; it doesn’t manage you!

Till next time

Stay safe online.

Alex xx

 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post How 2020 Helped Parents Understand Their Kids’ Digital Lives appeared first on McAfee Blogs.

Check up on Your Virtual Safety: Tips for Telehealth Protection

By Jean Treadwell
Telemedicine visit

Check up on Your Virtual Safety: Tips for Telehealth Protection

In a poll conducted by the Canadian Medical Association, nearly half of Canadians have used telehealth services since the start of the pandemic. Additionally, in a recent McAfee study, we found that 21% of Canadians have used the internet for a doctor visit in 2020, and 28% said that such online visits will become a part of their routine moving forward Telehealth, or virtual care. This includes clinical services delivered remotely via electronic communications, such as videoconferencing, mobile apps and remote patient monitoring technology. Many of us have readily accepted these medical services out of necessity, as COVID have limited in-person hospital visits.

Hackers are taking advantage of the rise in virtual health services and exploiting their vulnerabilities to steal sensitive medical records. These vulnerabilities are the result of bigger issues stemming from obscure patient health information regulations and health care system budgetary constraints.

Understanding the risks associated with telehealth is the first step to securing your online safety during your virtual doctor’s visits.

Why Cybercriminals Target Health Care

At the onset of the pandemic, the number of reported Canadian cyberattacks jumped 50% from Q4 2019 to Q1 2020. Health care is one of the most targeted industries for cyberattacks. One attack even compromised the organization that manages Ontario’s medical records. Health care is such a highly targeted industry because it holds a wealth of information that fetches a high price on the dark web. Experts say medical records are more valuable than credit card details due to the amount of vital information stored in them, such as birth dates and patient ID numbers. Hackers can then hold this information for ransom or use it to steal your identity. Further, cybercriminals see health care institutions as easy targets. Canadian health care IT departments have insufficient budgets and are ill-prepared to handle the rising threats.

Canada also does not have federal guidelines governing virtual care and patient health information. Rather, health care providers and virtual care platforms are limited to the broad guidelines outlined by the Personal Information Protection and Electronic Documents Act (PIPEDA). As these are not digital security specific purpose defined guidelines and requirements, it makes it more difficult for health care providers and telehealth companies to protect patient data.

Telehealth Risks

Telehealth makes care accessible to everyone; unfortunately, if you’re not careful, telehealth also opens the door for hackers. Hackers can infiltrate the technology used for online doctor’s appointments, because video conferencing technologies have several security flaws. From there, hackers can disrupt calls, eavesdrop and steal your private health information.

The advent of telehealth services has also prompted an increase in emails. Since patients may be expecting emails from their doctor, they may let their guard down and fall victim to phishers posing as a health care organization.

Take Control of Your Health Privacy

Prepare for your next virtual doctor’s appointment with these best practices to secure your virtual safety.

Ask the right questions

Before heading into your next telehealth appointment, ask your health care provider the right questions to online understand what risks you may face. Ascertaining this information will help you understand what actions you need to take to mitigate the risk on your end, like staying alert for eavesdroppers or finding alternative ways to confirm personal information. Here are some questions you can ask:

  • “Do you record your sessions?”
  • “Do you share information with third parties?”
  • “How is my data being used?”
  • “What security measures does your telehealth platform implement? Does it use the highest encryption levels or employ multi-factor authentication?”

Beware of phishing

Phishing is a common tactic hackers use to access private health information and trick users into downloading malware. Beware of seemingly official emails under the guise of your health care provider asking for payment information or prompting you to take immediate action. If the email logo doesn’t look right, the message is poorly written, or the URL displayed doesn’t match the one that’s linked, then it’s likely a phishing scam.

Contact your health care provider before verifying sensitive information online, such as payment details or document transfer methods, to avoid falling victim to phishing. We recommend logging into your healthcare provider’s official website or app to confirm pertinent healthcare information as well. If you accidentally reply to a phishing email, perform a full malware scan on your device to ensure your private information remains secure.

Keep medical apps up to date

It’s important to keep telehealth applications up to date to benefit from the latest bug fixes and security patches. This includes apps belonging to your IoT devices, such as glucose monitors, blood pressure monitors or other network-enabled diagnostic devices. These devices represent more entry points that hackers can infiltrate, making it especially critical to keep them up to date and close any security loopholes.

Elevate your authentication methods

Get creative with your telehealth portal password, or better yet, use a security solution that includes a password management system. McAfee Total Protection includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location.

Ensure you’re using a telehealth platform that leverages multi-factor authentication, so even if a hacker were to acquire your password, there’s an added layer of security they won’t be able to bypass.

Defend against prying eyes by using a VPN

It’s always best to use a virtual private network (VPN) when conducting activities online, and medical visits are no exception. Using a VPN like McAfee Safe Connect VPN will ensure your data is encrypted and your private health information stays between you and your doctors. A VPN is especially important if you’re connecting from a network other than your password-protected home Wi-Fi.

Take Care of Your Physical and Virtual Health

Medical services are just one of many activities that have turned virtual due to the pandemic. Keep in mind these new virtual outlets come with elevated risks. Hackers are taking advantage of software vulnerabilities and taking victims unaware through social engineering tactics to steal sensitive personal information. Remember to secure your online health by taking a proactive stance against malicious threats so you can focus on your physical health during your telehealth visits.

Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

The post Check up on Your Virtual Safety: Tips for Telehealth Protection appeared first on McAfee Blogs.

Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online

By Pravat Lall
Vaccine Card

Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online 

Think Twice Before Posting Your Vaccination Card on Social Media

After much anticipation, you finally get a notification that you’re eligible to receive your COVID-19 vaccine. Upon getting your first dose, you may be eager to celebrate by sharing a picture of your vaccination card on social media. After all, many of your peers have been doing the same. However, these posts could actually put your online privacy and personal information at risk. While you want to share the good news, experts warn that scammers could potentially exploit the information on your card.

How Vaccine Selfies Could Affect Your Online Security

With more people becoming eligible to receive the COVID-19 vaccine, there has been a surge in social media posts featuring peoples’ vaccine cards. However, the Better Business Bureau stated that posting photos of your card can give criminals the data they need to create and sell fake vaccination cards. Not only do vaccine cards remind you of when your next appointment is, but they also contain important personal information such as your name, date of birth, and when and where you were vaccinated.

Currently, these cards are the only proof that people have that they’ve been vaccinated. While there is still uncertainty around the next phase of the pandemic and when life will return to “normal,” it’s possible these cards could be what gets you into a restaurant or on an airplane. If you post your vaccination card on social media, scammers could potentially forge your card and use it as their own pass into public places or use it to receive a second dose. Publicly posting medical information could also void your HIPAA protections. Furthermore, cybercriminals could significantly profit from your personal information since health care records sell for more than Social Security and credit card numbers on the dark web.

Protect Your Digital Wellness

Your digital wellness is just as important as your physical wellness, so protecting your online data is crucial. It’s a good rule of thumb not to post photos with your name and other identifiable information on the internet. Although it may be tempting to post your vaccination card on social media, consider these tips to help protect your online security:

1. Check your privacy settings

Think about who you want to share the good news with and what social media platform would be best for this. Create private groups or carefully select which followers can see your posts. Then, verify that you’ve updated your privacy settings accordingly. This will prevent scammers from lurking on your posts and extracting your personal information.

2. Find alternatives to share that you’re vaccinated

Instead of posting a photo of your vaccine card, share a picture of yourself outside the vaccination center. If your vaccination center provides “I got vaccinated” stickers, you can post a picture of that as well.

Taking steps towards protecting your digital well-being is just as important as taking steps towards protecting your physical health. By following these steps, you can help ensure that your online security will not be jeopardized by celebrating your vaccination.

Stay Updated

 To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

The post Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online appeared first on McAfee Blogs.

Verisign Support for AAPI Communities and COVID Relief in India

By Verisign
Verisign Logo

At Verisign we have a commitment to making a positive and lasting impact on the global internet community, and on the communities in which we live and work.

This commitment guided our initial efforts to help these communities respond to and recover from the effects of the COVID-19 pandemic, over a year ago. And at the end of 2020, our sense of partnership with our local communities helped shape our efforts to alleviate COVID-related food insecurity in the areas where we have our most substantial footprint. This same sense of community is reflected in our partnership with Virginia Ready, which aims to help individuals in our home State of Virginia access training and certification to pivot to new careers in the technology sector.

We also believe that our team is one of our most important assets. We particularly value the diverse origins of our people; we have colleagues from all over the world who, in turn, are closely connected to their own communities both in the United States and elsewhere. A significant proportion of our staff are of either Asian American and Pacific Islander (AAPI) or South Asian origin, and today we are pleased to announce two charitable contributions, via our Verisign Cares program, directly related to these two communities.

First, Verisign is pleased to associate ourselves with the Stand with Asian Americans initiative, launched by AAPI business leaders in response to recent and upsetting episodes of aggression toward their community. Verisign supports this initiative and the pledge for which it stands, and has made a substantial contribution to the initiative’s partner, the Asian Pacific Fund, to help uplift the AAPI community.

Second, and after consultation with our staff, we have directed significant charitable contributions to organizations helping to fight the worsening wave of COVID-19 in India. Through Direct Relief we will be helping to provide oxygen and other medical equipment to hospitals, while through GiveIndia we will be supporting families in India impacted by COVID-19.

The ‘extended Verisign family’ of our employees, and their families and their communities, means a tremendous amount to us – it is only thanks to our talented and dedicated people that we are able to continue to fulfill our mission of enabling the world to connect online with reliability and confidence, anytime, anywhere.

Verisign expands its community support initiatives, with contributions to COVID-19 relief in India and to the Stand with Asian Americans initiative.

The post Verisign Support for AAPI Communities and COVID Relief in India appeared first on Verisign Blog.

How to Start a Career in Cybersecurity

By Jean Treadwell

The latest gadget on the tech and fashion streets is Ray-Ban Stories, a sunglasses collaboration between Facebook and Ray-Ban. These pair of shades feature two cameras that capture video, audio, and photos and sync to a mobile app. Social media fanatics are excited about this new ability to capture and share hands-free content. 

Do gadgets like Ray-Ban Stories make you immediately think, “Cool, but what about the security and privacy red flags?” If so, you may be suited to a career in cybersecurity. Everyone benefits from implementing cybersecurity best practices into their daily lives, and those who enjoy a career in the field experience many benefits. 

Check out these four benefits of a career in cybersecurity and discover if this might be the path for you. 

1. Do Good in the World

One of the best things about working in cybersecurity is you go to work every day knowing that you’re helping people. Nightly news broadcasts are littered with reports of major disruptions caused by cyberattacks, such as the Colonial Pipeline incident. Sometimes, even people’s lives are at stake in the cybersecurity realm, as in the case of connected pacemaker security vulnerabilities. 

Cybersecurity professionals can feel good that their work gives people the confidence to go about their daily lives without worrying. The fear of identity theft, phishing, and malware stop people from enjoying their connected devices and the internet to the fullest. Technology is capable of incredible feats, and everyone should be able to use it enthusiastically. 

2. Earn an Excellent Salary 

Saving the world from cybercriminals is financially rewarding as well as personally rewarding. Cybersecurity professionals are in high demand as nearly every business in every sector is at risk of a breach, DDoS, or ransomware attack at any time. Average entry-level positions begin over $80k CDN. Seasoned professionals can make six figures. Additionally, cybersecurity professionals are in high demand, so you will likely enjoy solid job security. 

3. Work in a Global Industry

Another benefit of a career in cybersecurity is the opportunity to work in a global industry. You’ll get to meet coworkers and clients all over the world. The diversity of outlooks and backgrounds can make every day a learning experience. 

If you’re a keen traveler, working in cybersecurity allows you to explore the world. First, much of the work you would be completing can be done remotely. As long as you have a secure and strong internet connection and are OK with time zone differences, you may be able to work from anywhere. Also, there are opportunities for trips to international conferences and meetups with satellite offices or clients. 

Working in a global industry means that you can be a cybersecurity ambassador for your home country. For example, if your home country has devised an innovative new technology, you may have the opportunity to teach others abroad. Or, if another country has developed an exciting new technology, you can learn about it and perhaps tailor it to your location. 

4. Specialize in an Area That Speaks to You

Cybersecurity is a highly specialized field, which means there is definitely a branch of it that plays to your strengths and interests you. Also, if you get tired of one aspect of the field, you can likely stay with your same company but move to a different department. 

Here are a few areas of cybersecurity specializations that may speak to you: 

  • Privacy Officer. If you’re a leader at heart, a privacy officer may be the position for you. Privacy experts know global privacy regulations, such as GDPR and PIPEDA, like the back of their hand, and lead their organization to be completely compliant. 
  • Security researcher. A security researcher monitors the current threat landscape across operating systems. They find malicious code and then reverse engineer the bugs to understand how they work. Due to their incredible work and diligence, security researchers protect people, not just their devices. This is an exciting career path; you never know what the day will bring, and it requires fast thinking. 
  • Engineer. Join the team at ground level and build security solutions from the ground up! If you’re interested in coding and problem solving, this is the path for you. 

Start Your Cybersecurity Career Journey Today 

McAfee can help you achieve your cybersecurity career aspirations. It’s an exciting, fast-paced field, and McAfee is at the forefront of new innovations. Check out current McAfee career openings and embark on your new career today! 

The post How to Start a Career in Cybersecurity appeared first on McAfee Blogs.

Affected by a Data Breach? Here Are Security Steps You Should Take

By Pravat Lall

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history. 

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about. 

Data breaches are a (sad) fact of life 

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include: 

  • Usernames and passwords 
  • Email addresses 
  • Phone numbers and home addresses 
  • Contact information for friends and family members 
  • Birthdays and Driver’s license numbers 
  • Credit and debit card numbers or bank account details 
  • Purchase history and account activity 
  • Social security numbers 

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.  

Examples of data breaches over the recent years 

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including: 

Facebook – 2019: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. 

Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed. 

Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well. 

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants. 

Staying secure in light of data breaches 

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, there are multiple steps you can take to help protect yourself from the potential side effects.  

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals. 

2. If you’re a victim, report it to local authorities and to the FTC for assistance.  

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site offers a step-by-step recovery plan that you can follow and track your progress as you go. 

3. Place a fraud alert 

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well. 

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency. 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as one you’ll find in comprehensive online protection software. 

6. Consider using identity theft protection 

A solution such as this will help you to monitor your accounts and alert you of any suspicious activity. Specifically, our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat. Also, it can help you steer clear of some types of theft with preventative guidance that can help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

7. Use online protection software, and expand your security toolbox 

To use your credit card safely online to make purchases, add both a VPN and password manager into your toolbox of security solutions. A VPN keeps your shopping experience private, while a password manager helps you keep track of and protect all your online accounts. Again, you’ll find a VPN as part of comprehensive online protection software. 

The post Affected by a Data Breach? Here Are Security Steps You Should Take appeared first on McAfee Blogs.

How to Protect Yourself From Identity Theft After a Data Breach

By Pravat Lall

Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief. 

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.  

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.  

Data breaches are a (sad) fact of life  

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:  

  • Usernames and passwords  
  • Email addresses  
  • Phone numbers and home addresses  
  • Contact information for friends and family members  
  • Birthdays and driver’s license numbers  
  • Credit and debit card numbers or bank account details  
  • Purchase history and account activity  
  • Social security numbers  

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.   

Examples of data breaches over the recent years  

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:  

  • U-Haul – 2022: A breach which accessed their customer contracts system between November 2021 and April 2022 exposed the names, driver’s license numbers, and state ID numbers of 2.2 million renters.  
  • Los Angeles Unified School District – 2022: Hackers released 500 GB of highly sensitive information after a breach and when their subsequent ransomware demands were not met, exposing Social Security and passport numbers, health information, and psychological assessments of some students. 
  • Facebook – 2021: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. According to Facebook, the source of the breach dated back to 2019, at which time the flaw was remedied, even though the information was exposed in 2021. 
  • Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.  
  • Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.  

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.  

Staying secure in light of data breaches  

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.   

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.  

Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

2. Monitor your identity with the help of a service

Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you. 

Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services.​ From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft. 

3. Place a fraud alert

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.  

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.  

You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.  

6. Consider taking out identity theft coverage 

If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it. 

7. Clean up your personal data online

You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.  

Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you. 

8. Use online protection software and expand your security toolbox 

Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.   

The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.

Hospital robot system gets five critical security holes patched

By Paul Ducklin
Fortunately, we're not talking about a robot revolution, or about hospital AI run amuck. But these bugs could lead to ransomware, or worse...

Yes, Containers Are Terrific, But Watch the Security Risks

By The Hacker News
Containers revolutionized the development process, acting as a cornerstone for DevOps initiatives, but containers bring complex security risks that are not always obvious. Organizations that don’t mitigate these risks are vulnerable to attack.  In this article, we outline how containers contributed to agile development, which unique security risks containers bring into the picture – and what

‘How Are They Weapons? That’s Only a Flashlight!’

By Suzanne Sataline
During the protests in Hong Kong, young people carried laser pointers, umbrellas, and plastic ties—objects that sometimes led to their arrest, and years of legal limbo.

What & Who You Know: How to get a job in cybersecurity with no experience

By Mary Kate Schmermund

When contemplating a career change within a different industry, it can be challenging to know where to start. As the world continues to change, many people are wondering how to transition into cybersecurity without experience. Business leaders at Cisco Secure and Duo Security who changed careers, along with recruiting professionals, provided insights for prospective candidates curious about the cybersecurity and tech industries. Learn their top 10 tips for getting a job in cybersecurity.

1. Discern what drives you professionally.

If passion, innovation, kindness and growth are on your list, Cisco Secure is worth checking out. When Kelly Davenport, manager of the Global Knowledge and Communities team, first connected with folks at Duo, she was “amazed at how nice and excited everyone seemed. I almost thought it seemed too good to be true. But then, when I started working here I realized everyone here really is that nice and smart and good at what they do. I was waiting for that to change, but it’s for real.”

Cisco Secure Talent Acquisition Lead Jeff Edwards shares, “Our senior level folks want fulfilling work. The work we’re doing and products we’re putting out are exciting, new and cutting edge. This is the stuff that’s going to change how we work in the future.”

2. Develop a game plan.

For those looking to get into cybersecurity with no experience, Edwards suggests, “Pay attention to the jobs posted on cybersecurity career pages and the skills they’re asking for. That lets you know how long a process your career change may take. If you’re switching careers into tech it’s all out there to be able to discern, “Hey, where do I need to focus my efforts to put me in contention for these roles?”’

3. Identify how your skills transfer to cybersecurity.

Cisco Women in Cybersecurity recently hosted a virtual session, Career Journeys Are Not Always a Straight Road – Your Journey Is Your Story, featuring CX Cloud Compliance Leader Deborah Sparma.

Sparma shared, “No matter where you are and have a new goal to break into, see what can transfer. Who knew that theater could transfer to working in a tech company? Who knew that working as a vet tech could lead me into corporate America? The variety of expertise has taught me that there is always room to grow and skills that can be transferred from one role to the next no matter how disparate they may be. For example, my experience in theater has made me a better speaker and presenter.”

Davenport, who was a journalist and librarian before making the switch to health care IT and then Duo, advises, “Figure out the core skills that you have and what job titles and words are used in other industries. Talk about the things you already know how to do, because every industry has its own jargon and that can feel like a barrier until you figure out how to translate it.” Cisco provides a list of common job titles and the experience and certifications needed for key cybersecurity roles.

She continues, “I had no idea what customer enablement was before I joined Duo. I did not know that was a job, and no one would’ve told me that. But it turns out that being a librarian, knowing how to organize things, having worked with the public, being a journalist who can write and create accurate, complex information on a deadline, and then understanding the technology of making something user centered and how people want to consume that information in different formats in different points in time, based on their needs, all of those were things that I knew and had experience in. And so, it was just discovering the opportunities that were already out there but were called something different than I knew about.

4. Take stock of what you already know.

Davenport’s advice for those wanting to enter cybersecurity: “A lot of professions want that super specialist, and we definitely have people who are those people, but I’ve seen Duo hire people from a lot of different backgrounds, and the additional perspective that they come in with and the fresh ideas is what keeps us innovative and what makes it a really fun and interesting place to work.

She elaborates: “From a journalism background, the level of responsibility that you have as a journalist to be fair and accurate, and the ethics that you learn that are integral to that profession, were super helpful and important coming into any kind of customer-facing role where you’re used to being accountable. You have really high standards for yourself, and that translates into being able to hold those high standards for what customers expect, too.”

For journalists in particular, she says, “I would just like to give a shout out to folks in journalism who are wondering, maybe their career path is taking them in a different direction. (…) you have so many valuable skills that, if you are interested in a career in tech, there’s a lot of opportunities because of some of those things like I talked about earlier. The experience of working on deadline, that accountability and responsibility that you take and the ethics of what you do, those all translate. And so, those are all totally portable to a new context.”

5. Determine if you need additional cybersecurity training or certification.

Edwards states, “Start researching all the top cybersecurity companies and what products they offer and then take it another level down: What programs and software are they using? Are there different classes I need to take or certifications I need to get?”

Cisco offers top-notch cybersecurity training and security certifications. Also available are Cisco Certified CyberOps training videos and connection with those learning new cybersecurity skills through the Security Certifications Community and CyberOps Certifications Community.

6. Seek out companies that recognize the importance of having different backgrounds.

Sparma highlights, “I believe a lot in teams. We all have skill sets that can complement each other no matter where we are in our career. I know I don’t know it all. I lean on the teams and people around me.”

Davenport reports, “Your experiences are going to give you a fresh perspective that’s actually really valued by the people who maybe came from that industry. Having that diversity of experiences and viewpoints is really celebrated more so here than pretty much any other place I’ve worked. My advice would be to trust that you can learn a totally new industry, and that the experiences that you’re coming with are really valuable.

Duo Security Lead Recruiter Shannon Curran affirms, “We’ve spoken with many candidates who don’t come from the cybersecurity space.” She says that telling that story in your resume and throughout the application, interview and hiring process allows recruiters to understand why you’d be a match and that kindness goes a long way.

7. Recognize what you can learn.

When starting at Duo Security, Davenport shares, “I came in pretty fresh. I knew that I was going to be doing this intensive onboarding program. We have technical trainers who we work with, so that we’re customer-ready. And so, I knew coming in that I would have a lot of support. I felt like, ‘Okay, I’m embracing the unknown and I’m going to learn a bunch of new things, but I’m going to have this great team that’s going to help me learn, is going to teach me.’ And that worked out pretty well.”

“Trust that you can learn, trust that the experiences you’re coming in with are valuable and are going to give you a fresh perspective, and that you will have the support to learn and grow, even if you’re changing industries.” —Manager of Duo Global Knowledge and Communities team Kelly Davenport

A culture of learning helps. Sparma says, “I’m always learning. Cisco especially has all the trainings out there that we can take. Invest in yourself, in learning, and don’t be afraid to ask.”

8. Use previous skills to learn in a new environment.

Davenport took this approach: “Because I’m a writer, I would go to our classes where we’re learning about the product. And then I would write my own summary in my own words, to describe what I was learning. I’d run that by my teacher and say, ‘Okay, am I on the right track?’ And that really helped me metabolize what I was learning and get that feedback in a way that worked for me as a learner.”

9. Get the inside scoop and through the door with a referral.

Maintaining a strong network can ease the career change process in terms of learning about the cybersecurity industry from people working in it and in terms of referrals. Marketing Specialist Julie Kramer says, “Try to find a networking partner in the company and ask for references for networking purposes. For example, if I have a friend who knows me that works at Cisco and they’re like, ‘Hey, do you mind referring me?’ I’d be happy to give them a referral.”

Sparma said, “Working in technology wasn’t even an option I considered when I started college…I broke into a new career but I had my background working in hospitals, working at the insurance company…someone knew me, knew my personality, helped me get that role… At Cisco, I had applied at other roles where I had a one-to-one fit. This one stretches me, but I could bring a lot to the table at the same time and still grow. That’s what energizes me.”

You never know how your network may come in handy throughout your career. In 2012, Edwards’ very first manager called him with one question: “Hey, do you want to come work at Cisco?”

10. Find and keep mentors.

Sparma’s first mentor “shepherded me. She took me under her wing, supported my wish to go back to school, encouraged me to get certification in something I didn’t know existed. I didn’t know what a mentor was at first, and it didn’t dawn on me until after I’d moved on in my career and traveled around the world that I realized I got there because of my first mentor. What does get difficult is everyday meetings, deliverables, timeframes — sometimes you just have to make it a point to make sure that you invest in yourself and keep that promise to yourself and keep your mentoring relationships going. I’ve had different mentors at Cisco and you can have multiple mentors along the way.” Employee Resource Organizations are another great place to find those mentors or mentor others.

“Find a mentor for support, guidance, knowledge, and motivation. Then pay it forward and mentor others. You can always bring something to the table.” —CX Cloud Compliance Leader Deborah Sparma

Sparma continues, “One of the first things they asked me to do when I started at Cisco was find a mentor. Cisco also allows people to shadow colleagues to learn what they do, network, and for knowledge transfer. We all can benefit from each other.”

Join us      

To learn more about Cisco Secure and Duo Security and how you can apply your skills, passion, and experience to cybersecurity, check out our open roles.


We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!

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Seniors: How to Keep Your Retirement Safe from Online Scams

By Toni Birdsong

The growing number of internet crimes targeting senior adults is mind-blowing.

In 2021, more than 92,000 people over the age of 60 reported losses of $1.7 billion, according to IC3, the FBI’s Internet Crime division. That number reflects a 74 percent increase in losses from 2020.  

These numbers tell us a few things. They tell us that scamming the elderly is a multi-billion-dollar business for cybercriminals. It also tells us that regardless of how shoddy or obvious online scams may appear to anyone outside the senior community, they are working. 

However, information is power. Senior adults can protect their hard-earned retirement funds and government benefits by staying informed, adopting new behaviors, and putting tools in place designed to stop scammers in their tracks. And, when possible, family, friends, and caregivers can help. 

The FBI said confidence fraud and romance scams netted over $281 million in losses.  

The top four types of scams targeting seniors: Romance scams (confidence scams), fake online shopping, false utility representatives, and government agent imposters. Here’s how to make a few shifts to mindset and your daily routine and steer clear of digital deception.   

5 Safeguards to Protect Your Retirement 

  1. Stop. Don’t share. Often phone or internet scams targeting seniors carry distinctive emotional triggers of elation (you won), fear (you owe), or empathy (please help). For instance, a phony source might urge: “You must send admin fees immediately to access your sweepstake winnings.” Or “You must provide your social security number to stop this agency penalty.” FBI and Better Business Bureau fraud experts advise senior adults to stop and think before taking any action. Be aware of common phishing scams that include legitimate-looking email messages from a bank, federal agency, or service provider requesting you “verify” personal information. The number one rule: Never give out any personal information such as a Social Security number, bank account numbers, Medicare numbers, birthdate, maiden names, work history, or your address. 
  2. Level up your security. Changing times call for new tools and new behaviors online. Consider adopting best practices such as installing McAfee security software, using strong passwords with Two-Factor Authentication (2FA), and knowing how to identify phishing and malware scams are fundamental components of digital literacy. For a deeper dive into cybersecurity best practices, read more.  
  3. Discuss new scams. Scammers rapidly adjust their tactics to current events such as the pandemic, tax season, or an economic crisis to emotionally bait senior adults. If you are a senior adult, check out weekly consumer alerts from IC3 or AARP to stay on top of the types of scams you may encounter. If you are a relative or caregiver to a senior adult, stay informed, discuss these scams with your loved one, and explore other ways to help
  4. Research all charities. Senior adults get daily calls, emails, or even Facebook messages trying to bilk them of their money. It’s essential to do your research. Before donating to a charity, you can consult Give.Org or Charity Navigator to verify the request is legitimate. 
  5. Report all scams and scam attempts. If you’ve been a victim of an online scam or even targeted unsuccessfully, report the incident immediately. Any consumer can report online scams at the FBI’s IC3 website. Credit, debit, or bank account fraud should be immediately reported to your bank.   

Just as the seasons change in our lives, so too must our behaviors when connecting to people and information via our devices. Cybercriminals target older people because they assume they aren’t as informed about schemes or technically savvy as younger people. Senior adults and their loved ones can work daily to change that narrative. With the right mindset, information, and tools, seniors can connect online with confidence and enjoy their golden years without worrying about digital deception.  

The post Seniors: How to Keep Your Retirement Safe from Online Scams appeared first on McAfee Blog.

New Emotet Variant Stealing Users' Credit Card Information from Google Chrome

By Ravie Lakshmanan
Image Source: Toptal The notorious Emotet malware has turned to deploy a new module designed to siphon credit card information stored in the Chrome web browser. The credit card stealer, which exclusively singles out Chrome, has the ability to exfiltrate the collected information to different remote command-and-control (C2) servers, according to enterprise security company Proofpoint, which

Even the Most Advanced Threats Rely on Unpatched Systems

By The Hacker News
Common cybercriminals are a menace, there's no doubt about it – from bedroom hackers through to ransomware groups, cybercriminals are causing a lot of damage. But both the tools used and the threat posed by common cybercriminals pale in comparison to the tools used by more professional groups such as the famous hacking groups and state-sponsored groups. In fact, these tools can prove almost

Do You Have Ransomware Insurance? Look at the Fine Print

By The Hacker News
Insurance exists to protect the insured party against catastrophe, but the insurer needs protection so that its policies are not abused – and that's where the fine print comes in. However, in the case of ransomware insurance, the fine print is becoming contentious and arguably undermining the usefulness of ransomware insurance. In this article, we'll outline why, particularly given the current

Newly Discovered Magecart Infrastructure Reveals the Scale of Ongoing Campaign

By Ravie Lakshmanan
A newly discovered Magecart skimming campaign has its roots in a previous attack activity going all the way back to November 2021. To that end, it has come to light that two malware domains identified as hosting credit card skimmer code — "scanalytic[.]org" and "js.staticounter[.]net" — are part of a broader infrastructure used to carry out the intrusions, Malwarebytes said in a Tuesday analysis

North Korean Maui Ransomware Actively Targeting U.S. Healthcare Organizations

By Ravie Lakshmanan
In a new joint cybersecurity advisory, U.S. cybersecurity and intelligence agencies have warned about the use of Maui ransomware by North Korean government-backed hackers to target the healthcare sector since at least May 2021. "North Korean state-sponsored cyber actors used Maui ransomware in these incidents to encrypt servers responsible for healthcare services—including electronic health

Why Developers Hate Changing Language Versions

By The Hacker News
Progress powers technology forward. But progress also has a cost: by adding new capabilities and features, the developer community is constantly adjusting the building blocks. That includes the fundamental languages used to code technology solutions. When the building blocks change, the code behind the technology solution must change too. It's a challenging and time-consuming exercise that

Unpatched GPS Tracker Bugs Could Let Attackers Disrupt Vehicles Remotely

By Ravie Lakshmanan
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is warning of a handful of unpatched security vulnerabilities in MiCODUS MV720 Global Positioning System (GPS) trackers outfitted in over 1.5 million vehicles that could lead to remote disruption of critical operations. "Successful exploitation of these vulnerabilities may allow a remote actor to exploit access and gain control of

A Unique Cybersecurity Career Path: From Journalism to Cisco

By Mary Kate Schmermund

Few security career paths are linear. For Stephanie Frankel the journey to Cisco Secure was circuitous. The Ann Arbor, Michigan native studied journalism at the University of Michigan before managing communications for the Washington Capitals and NBC Sports. But after several stints at communications agencies, she charted a new path for herself in cybersecurity. Not only has her diverse background served as a strength in her current role as senior manager for strategy and operations, but it’s also informed her management philosophy.

Road to Cybersecurity

After doing project management and account direction at consulting agencies, Frankel was interested in honing her skills and expertise on the client side. She had heard amazing things about Duo and wanted to stay in Ann Arbor and work for a company with local roots. After interviewing, Frankel realized that “working at Duo was a cool, exciting opportunity with a really awesome group of people.”

Frankel was on the ground running working as a technical project manager in research and development overseeing the Multi-Factor Authentication, applications and mobile engineering teams despite not having worked in information security before.

Duo’s security education allowed Frankel to understand the industry and is something she values for getting more people into the cybersecurity field. At Duo and Cisco Secure, employees come from a variety of backgrounds and some don’t have much (or any) experience with cybersecurity.

Robust educational programs build knowledge about security and specific products which empower new team members to grow and learn. Every team also has a learning and development budget for employees to quench their curiosity and enhance their knowledge through courses, books or other programs Manager of Global Employee Programs Anndrea Boris shared.

“People are open to having conversations and open to ideas and ways to solve those ideas. If you have an idea of how to solve a problem, no matter whether it’s your job or not, people are open and willing to listen to you.” – Stephanie Frankel

Something Frankel also appreciates most is that ideas are valued at Duo and Cisco Secure: “Even in my first job, I would have ideas and go to my boss or our head of engineering and say, ‘Hey, I think this could be a really cool opportunity, and I think it needs this.’ People are open to having conversations and open to ideas and ways to solve those ideas. If you have an idea of how to solve a problem, no matter whether it’s your job or not, people are willing to listen to you.”

After a year, Frankel moved from engineering to marketing to run operations for Duo’s in-house brand team, leading the team through a rebrand. “The team really rallied behind this new brand and it was amazing to see their pride and hard work when sharing it,” she said. With Frankel’s leadership, the team showcased not only the new look and feel of the brand but also the customer research that went into understanding the need for the change.

“Our amazing team knew that for it to catch on internally we needed to help people understand the why. The team put together an amazing training and went around the company to help people understand the security buyer, the industry overall and our differentiators and how we could do all of this within the umbrella of Cisco,” she said.

Recognizing that she most enjoys and feels best suited for a strategic operations role, she had open conversations with her manager. “I told my boss, ‘It’s just not a great fit.’” Her manager was very supportive, and they worked through potential options. “You’ll find a lot of that at Cisco,” she said.

Now as senior manager in the Strategy and Operations Group within Cisco’s Security and Collaboration division, Frankel runs key initiatives for business operations that drive business growth. She is empowered to creatively solve problems and collaborate “with all the stakeholders within each group to move these programs forward, to understand the problems we’re looking to solve, create objectives, a program plan, and continue to track metrics and progress towards those ultimate goals,” she said.

Growing as a Leader at Cisco

A self-described “over communicator,” Frankel believes that as a leader, “the more you communicate and the more transparent you are, the better.” Frankel loves leading people who are experts in their fields and letting them do what they do best.

On the brand team, for example, she trusted her team’s expertise in producing stories, videos and animations to demystify Cisco’s security products.

“All I needed to do was give them the objective and the goals and they were able to come up with the solutions,” Frankel said.

She fondly remembers the boss at one of her first jobs out of college. In that job Frankel wrote press releases and wanted her boss to fully approve the final versions before sending them to the media. Once her boss told her, “Stephanie, if you keep giving it back to me, I will keep finding things to change. I trust you to know when it is ready to go.” That confidence in her so early in her career “gave me so much confidence in myself,” she said.

Frankel emulates his approach to management by recognizing that each employee has different needs in their lives, in their careers, and in how they like to receive feedback. From that boss Frankel first learned that for every piece of negative feedback, you must give four pieces of positive feedback for “someone to actually hear it because that’s how you balance things out in your mind.”

Frankel believes feedback is crucial for growth. “I don’t see how you can improve or grow without it, no matter what level of your career you’re at. Feedback shouldn’t be taken as negative, as much as it is a way for you to improve,” she said.

One of the most helpful things Frankel learned in a Cisco class for managers was the importance of asking a person if they are in a good place to receive critical feedback. “You might not be in the mindset to accept the feedback and to do something constructive with it,” she said. ”If you’re having a bad day or struggling, you could say, ‘You know what, I’m not going to be able to take it today, but let’s talk tomorrow and I’ll be in a better place to receive it.’’’

The Power of Pivot on a Security Career Path

Frankel has spent the last year thriving in a role she never anticipated in an industry her college training in journalism didn’t fully prepare her for. The secret, she says, is keeping an open mind to new possibilities and a willingness to take on new challenges, even if you don’t feel 100% ready.

“A lot of it is getting real world experience and learning your way through it and knowing that there’s a lot of opportunities and a lot of people that are willing to teach you,” she said.

cisco

To pivot professionally Frankel advises not feeling pigeonholed just because you studied a particular topic or have been in a certain industry for a long time. Take what you can from where you started such as storytelling and communications skills in the case of journalism for Frankel. While trying something new may require taking a different level or type of job “sometimes it’s worth it because you have that opportunity to grow and you might find you’re happier somewhere else,” she said.

When discerning professional steps Frankel recommends having open and honest conversations with yourself and others such as mentors.

“Cisco has so many mentorship programs and so many people that are knowledgeable about a lot of things,” she said. ”Just because your current role isn’t a great fit doesn’t mean that there’s not another good fit within the corporation, or it doesn’t mean that you can’t create your own good fit.”

Get started on your career path

Did you know that Cisco offers cybersecurity trainings and certifications? Start developing your cybersecurity skills today! And if you’re ready to jump into an exciting new career in security, check out the open roles at Cisco Secure and Duo Security.


We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!

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What is ATM Skimming?

By McAfee

Ever hear of a crime called skimming? It may not be as dramatic a crime as assault or Ponzi schemes, but it can cause significant problems to you as your  savings account can be wiped out in a flash.

Picture a scrawny nerd tampering with an automated teller machine (ATM)—the machine you use with your debit card to get cash. The thief places a device over the slot through which you slide your debit card. You have no idea it’s there. You swipe your card, and the device “skims” or reads your card’s information. In the middle of the night, the thief creeps back, removes the skimming device, downloads your data, burns it to a blank ATM card, makes a fat withdrawal and goes home with the loot. Or they could download your information from the skimmer and then use your information to make online purchases or access your account. Either way, they could clean you out before you wake up next morning!

Now, to be successful, the criminal not only needs a skimming device, they also need to attach a tiny wireless camera to capture your PIN.  These cameras are usually concealed in the lighting fixture above the keypad, in a brochure near the machine, or attached directly to the ATM.

To protect yourself from being skimmed, and generally staying safe when using your debit or credit cards, follow these tips:

  • Scrutinize the ATM. This means every ATM, even ones from your bank. You also want to check any of the card sliders like ones at gas stations, etc, especially if you’re using your debit card. If the scanner does not match the color and style of the machine, it might be a skimmer. You should also “shake”  the card scanner to see if it feels like there’s something  attached to the card reader on the ATM.
  • Cover the keypad when entering your PIN. In order to access your bank accounts, thieves need to have your card number and your PIN. By covering the keypad, you prevent cameras and onlookers from seeing your PIN.
  • Check your bank and credit card statements often. If someone does get your information, you have 60 days to report any fraudulent charges to your credit card company in order not to be charged. For a debit card, you only have about 2 days to report any suspicious activity.
  • Be choosy. Don’t use general ATMs at bars or restaurants. These are not usually monitored and therefore, can be easily tampered with by anyone.

Stay safe from skimming!

The post What is ATM Skimming? appeared first on McAfee Blog.

Magecart Hacks Food Ordering Systems to Steal Payment Data from Over 300 Restaurants

By Ravie Lakshmanan
Three restaurant ordering platforms MenuDrive, Harbortouch, and InTouchPOS were the target of two Magecart skimming campaigns that resulted in the compromise of at least 311 restaurants. The trio of breaches has led to the theft of more than 50,000 payment card records from these infected restaurants and posted for sale on the dark web. "The online ordering platforms MenuDrive and Harbortouch

Advocating for Passion, Kindness and Women in STEM

By Mary Kate Schmermund

Over her 25-year-plus career, Saleema Syed has seen the information security industry from a variety of vantage points, all while championing women in technology. Syed worked as director of business systems and data management for Duo Security before rising to vice president of information technology. Later, after Duo was acquired by Cisco, she transitioned to new roles within the larger organization and now heads up operations for Webex Marketing. In this position Syed brings structure across different functions of marketing including brand, events and technology while also serving as chief operating officer for Chief Marketing Officer Aruna Ravichandran.

“I fell in love with the culture, the kindness, the heart of this company,” Syed said.

Recently, she shared her passion for problem solving and inclusion with the Duo Blog, along with the advice she gives mentees navigating their own career paths.

Not Staying Comfortable, But Always Staying Kind

What about your work energizes you?

Saleema Syed: I like chaos and I love putting a method to the madness. With marketing we have to react to the market, react to the business, react internally. What energizes me is there’s never a dull day and there is always this ability to bring some overall end to end process.

I love running towards a burning car and figuring out how to put it out. I love change. I know change is the only constant and rather than running away from it, I thrive in it. I like to look at it and ask, “What can we do to break it down and figure out what we need to do?”

My brain works in terms of boxes and flows and charts and spreadsheets so when I look at something I’m like, “Okay, what is a box? What is a process? How do I untangle it?” I like sitting in the discomfort and understanding what to do to get out of it.

What drives your career decisions in terms of transitioning from different roles and parts of an organization?

Saleema Syed: There are three things I always keep in mind when I look at what I’m doing and where I want to be. One is, at the core of it, does it fill my cup of empathy and allow me to be true to who I am in how I treat people or how I build a team?

The second thing is, will I have the opportunity to influence and impact the people on the team or my family? How do I show myself to my daughter who is growing and seeing how to become who she is as a career person?

The third thing is, is it something new and am I learning something? Continuous learning is a huge part of who I am, so that drives me to get out of my comfort zone constantly.

When I’m changing jobs people usually say, “You’ve set up this team, you’re so comfortable. Now all you have to do is sit back and execute.” And my answer is, “That’s exactly why I am moving.”

If I am comfortable I’m not learning, and I don’t know if I’m adding any more value than I’ve set up. That means it’s time for me to move on and elevate somebody. What I’m doing is sending the elevator down to somebody on the team to grow.

That’s why I’ve had people who work for me for many years follow me through multiple organizations, which as a leader has been my pinnacle of what I call my success. Success is not my role; it is how many people I have impacted and influenced.

How do you determine the types of problems you want to solve and challenges you want to approach professionally?

Saleema Syed: I keep going back to Duo because working at that organization and meeting those people defined me as a human being. One of the strategic pillars of that organization is to be kinder than necessary.

However complicated the work challenges are, those around me must be aligned with what my integral values are and who I am. They have to have empathy and kindness in their heart. If that is not there, no matter how much I love solving challenges and know I can solve them, I’m not going to go for it. I’ve been extremely lucky at Duo, Cisco and Webex that I’ve been around those kinds of people.

If you look at Webex, I love the core of what we are, the journey we are on, the inclusivity. We are not just selling Webex messaging or other products. At the heart of it we are looking at how we are influencing people and things around us by making sure that there is inclusivity in the collaboration tools that we are launching.

Leading Through Inclusivity + Advocating for Women in Technology

What is your leadership style?

Saleema Syed: My leadership style is pretty simple: nobody works for me; people work with me. I lead with making sure that people know this is the problem you’re trying to solve, here is the context of what we are trying to do. Now, let’s figure out how we solve it. That is something that has helped my team be part of the problem solving that I love to do.

When I interview people my first questions are, “What does the job bring to you? How would this job fill your cup?” That throws people off every time. You can teach any technology, you can teach any skill set, but if you don’t have the basic passion, the attitude to be able to do this job, then everything else can just go out the door.

As a leader who is a woman of color, what particular challenges, triumphs or learning have you experienced?

Saleema Syed: I have a very diverse background. I am an Indian by birth and grew up in the Middle East. When I went into engineering, finished my education and started my career, one of the things I realized was that as a woman of color, I always wanted to apply for positions that I was fully qualified for. I wanted to make sure I knew everything about the job because a very big fear was being asked a question in the interview I didn’t know. LinkedIn’s Gender Insights Report found that women apply for 20% fewer jobs than men despite similar job search behaviors. That has been a very challenging mental barrier for me to break.

Trey Boynton, who was at Duo and now she’s leading Cisco in a beautiful journey of diversity as the senior director of inclusion and collaboration strategy always said, “We have to have that bicycle lane on the road, whether it is for females, whether it is for people of color or any LGBTQIA+ community members. That is how we get people to bring that confidence in to learn, grow and then they can merge easily.”

“Passion is a part of who I am and is contributing to my growth.” – Saleema Syed

Whatever I faced as I was growing up, whether it was my dark skin, whether it was my accent, whether it was, “Oh, you’re way too passionate” has been some of the feedback that I’ve gotten. In my career if I’m told I’m way too passionate I turn that around and say, “Passion is a part of who I am and is contributing to my growth.”

How else do you advocate?

Saleema Syed: Within Webex, within Cisco, I try to be part of anything that I can do in terms of giving back to the community. I’m definitely a big proponent of women in technology. In the local Dallas area I run a program by myself and go into schools and advocate for girls in STEM. Cisco is amazing in how it gives us time to volunteer. I love that educating kids is part of my journey of giving back. That’s the generation you can influence.

How do we enable children and women to be more open to technology and being part of the technology field? Let’s look at the percentage of diversity in the technology field and be aware of it. It’s not only about the diversity numbers, but are we bringing in candidates at the leadership level and giving them not just a seat at the table but a voice at the table, too?

You also have to talk about what you do and with passion and energy because if you don’t, people get intimidated. If you can influence one person who comes from an underrepresented community, imagine what you are doing, not just for that person, but for his household, for his family, for his extended community. I have a lot more to do, but as I get into the next decade of my life and my career, that is something that is a huge focus for me.

What advice do you have for people navigating their careers and wanting to enter tech and cybersecurity?

Saleema Syed: First and foremost it’s very important to spend time and understand the business and the products in whatever industry you’re going into. It is key to your growth. Especially if it’s a security industry, take time to understand the products, the technology or the function that you’re trying to get into. Contextual understanding and product understanding are extremely important.

The second piece is to keep learning. Cisco is amazing in trying to help you learn and support you financially to be able to do it. I went back and got my executive MBA four years ago. Give yourself a goal of learning a new something, whether it is a new function, new technology or new leadership skill.

The third piece is to create a spreadsheet of where you want to be in two years. Put that out there and then work back just like you would do a project plan. Work back month by month, quarter by quarter. What are the skill sets you need to learn to get there?

The last part is: Do the job you want versus the job you are in. Of course, you have to do the job you are in, but do the job you want to get to. Don’t wait for a title, don’t wait for a promotion to act. No. What do you want to be? Show that to your leaders and yourself. The title will come, money will come, everything will come, but am I doing the job that I want and enjoy and I want to get to?

Join Us

To learn more about Webex, Cisco and Duo Security and how you can apply your passion, advocacy and problem solving to make a difference in cybersecurity, browse our open roles.


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How Data Brokers Sell Your Identity

By McAfee

Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.  

When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history. 

There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.  

This article discusses how data brokers sell your personal information and how you can minimize risk. 

What are data brokers?

Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.  

Companies interested in buying data include but are not limited to: 

 

  • Tech platforms 
  • Banks 
  • Insurance companies 
  • Political consultancies 
  • Marketing firms 
  • Retailers 
  • Crime-fighting bureaus 
  • Investigation bureaus 
  • Video streaming service providers 
  • Any other businesses involved in sales  

These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers. 

How do data brokers get your information?

Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.  

Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media 

A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.  

Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break] 

Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products. 

How data brokers sell your identity 

Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.  

Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.  

Are data brokers legal?

We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.  

There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.  

Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches 

California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy 

Can you remove yourself from data broker websites?

Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies. 

Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly. 

Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them. 

Keep your personal information secure online with McAfee Total Protection

McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.  

With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.  

The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.

How to Stay One Step Ahead of Hackers

By McAfee

Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network. 

You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device. 

Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data 

8 ways to protect your identity from hackers

You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection. 

It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it). 

Use identity protection software

When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks. 

You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.  

Use complex passwords

Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data. 

The stronger your password, the better your protection. Some best password practices include: 

  • Use a different password for all your online accounts, including your email accounts, social media platforms, and bank accounts. 
  • Create a password that’s at least eight characters long, combining lowercase and uppercase letters, numbers, and symbols. 
  • Don’t use consecutive keystrokes, such as “qwerty.” 
  • Don’t share your passwords with anyone. 
  • Avoid entering your password on unsecured public Wi-Fi, such as at an airport or in a coffee shop. 

Regularly update passwords

It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password). 

If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords 

The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password. 

Use multi-factor authentication

Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity. 

This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys. 

Learn to spot potential scams

Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.  

Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue. 

Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit. 

Keep device software up to date

Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible. 

Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates. 

Be cautious when using public Wi-Fi

Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals 

This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks. 

Use encryption

Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys. 

It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs. 

Discover how McAfee keeps you secure online

One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection. 

Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.  

This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.  

With McAfee, you don’t have to be afraid of hackers. Let us deal with them.  

The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.

Resolving Availability vs. Security, a Constant Conflict in IT

By The Hacker News
Conflicting business requirements is a common problem – and you find it in every corner of an organization, including in information technology. Resolving these conflicts is a must, but it isn’t always easy – though sometimes there is a novel solution that helps. In IT management there is a constant struggle between security and operations teams. Yes, both teams ultimately want to have secure

Know Thyself: 10 Ways to Discover Your Work Environment Needs and What It’s Really Like to Work at Cisco

By Mary Kate Schmermund

Self-awareness goes a long way in determining your next professional steps. While job searching, it’s critical to identify how to leverage your transferable skills and network, while also evaluating what environmental factors of work and work culture matter to you most. Learn what it’s like to work at Cisco and the top 10 ways to suss out a workplace that suits your needs from leaders at Cisco Secure, Cisco Talos and Duo Security.

1. Beyond a ping-pong table: Discerning a company’s culture

First things first. Emily Reid, the newly appointed director of employee experience at Cisco Secure who came from Duo Security, advises, “Do your own research to see how the company and their employees describe the culture publicly — on the company’s website and through other sites, articles and resources. For tech companies specifically I always think, “What else do you have beyond the ping-pong table?”’

The interview process is the next key opportunity to find out what culture is like beyond amenities. To gain multiple perspectives, Reid recommends asking about company culture in every interview you have.

The question at the top of Reid’s list: Do you have programs and resources to support the development and success of your employees? “I want to know how a company will be investing in my career growth and if I will feel welcome and included as part of the team. Seeing what a company chooses to center and highlight when describing their culture is usually very telling,” she said.

Interning at a company is another way to get firsthand knowledge and can lead to full-time employment.  “several former interns are now people leaders managing their own teams — and their own interns — coming full circle,” Reid said.

2. Can you bring your whole self to work?

Knowing that there is safety and support in bringing your whole self to work is vital. What policies, programs and initiatives are in place that demonstrate an organization’s commitment to diversity, equity, inclusion and belonging?

Cisco’s ongoing commitments to social justice and pay parity include twelve action steps as part of Cisco’s Social Justice Blueprint. Cultivating a conscious culture includes on-going dialogue, programs and events meant to increase equality. Employee Resource Organizations and mentorship programs provide more opportunities to build community and share knowledge, resources and advocacy.

3. Remote, in person, or hybrid?

What environment allows you to do your best work? Also consider what perks and processes an employer offers to enhance flexibility and adaptability. During the pandemic, Duo and Cisco transitioned  all global events, training and professional development workshops to fully virtual. As in person options resumed following the pandemic, all events are designed to ensure an inclusive experience no matter where you’re joining from.

“We don’t want to go back to a world where people not based in an office feel like they are getting a lesser experience,” Reid said.

Considering how to make programs and information accessible to employees regardless of where they work is also important to Sammi Seaman, team lead of employee experience at Cisco Talos. She’s currently spearheading a new hire program that is “more inclusive of folks whether they’re office based, remote or somewhere across the world.”

4. A work-life balance that works for you

It’s essential to consider how you want your life and work to intersect, particularly as hybrid work becomes more popular. How important is paid time off, flexible work options or a consistent structure?

Cisco Secure offers “Days for Me,” days off for employees to decompress and do something to fill their cups. Monthly “Focus Days” are days without meetings, so employees can prioritize the projects that need attention.

Curran recalls one candidate who, despite multiple offers from competitors, chose Cisco Secure because of the flexible work environment: “This person has a young child and felt that the “Days for Me” and flexibility to work from home in a hybrid situation would work best for his career long-term.”

As Reid’s team helps lead the transition to hybrid work, the book Out of Office: The Big Problem and Bigger Promise of Working From Home by Charlie Warzel and Anne Helen Petersen has been inspiring. The book “does an amazing job of sharing a vision for an inclusive future that empowers employees to be successful and have a ‘work/life balance’ that truly works,” Reid said.

5. Supporting accessibility as the workplace evolves

Currently Cisco Secure offers a hybrid model while many employees still work remotely. In terms of maintaining accessibility through this transition, Marketing Specialist Julie Kramer advocated for more accessibility and saw changes at Cisco as a result.

“Webex pre-COVID didn’t have any closed captioning. So, another deaf person and I reached out and closed captioning and the transcript option got added,” Kramer shared.

Kramer prefers to have high-quality and frequently the same interpreters who “know the terminology for my job, marketing and technology. In business, the security and marketing industry can really talk fast, so you need a high-quality interpreter that can keep up and one that is qualified and certified,” she said.

6. Is a fast-paced environment your speed?

Consider what pace of your specific role and within an industry is needed for you to feel engaged without overwhelmed. While different roles within the same organization and industry may run at different paces, it’s important to tune into what might be expected on your potential new team.

Seaman finds that the fast pace of cybersecurity can be “delightful and challenging. There’s a lot of fast-paced pivoting that happens, which makes for an interesting workplace because two days are never the same,” she said.

7. What structures and opportunities for collaboration motivate you?

Do you prefer a hierarchical structure, or one that is more flat? Are you most effective and fulfilled riding solo, or while consistently connecting with coworkers? Does contributing your ideas make you feel empowered?

At Cisco Secure, there is space to join conversations. “No matter where you sit in the company, you have a voice and can speak up and collaborate and self-organize on a project. It feels like a bunch of really hard working, humble, smart people who are trying to solve problems together,” said Manager of Duo’s Global Knowledge and Communities Team Kelly Davenport.

To enhance communication and knowledge among distributed teams, Seaman started a dialogue series called “The More You Know.” Questions include: What do you do? How do you do it? How can that help other parts of Cisco Talos? The conversations lead to future collaboration and resource sharing.

8. Does teaching and learning energize you?

Do you want to grow professionally and increase your skills and knowledge? A culture of teaching and learning within an organization can help hone and expand your skills and connections.

Lead of Strategic Business Intelligence Ashlee Benge finds the security world “very dynamic. You really can never stop learning. Within Cisco Talos, the people around me are such smart, dedicated people that there’s really a lot that you can gain from just being involved in the group as a whole.”

For Seaman, who didn’t come from a technical background, Cisco Talos offered opportunities to expand her technical knowledge, including from colleagues. “Coming into Cisco Talos, people are like, “Here, let me teach you. You can totally do this. Just because you didn’t know how to do it doesn’t mean you can’t learn. Let’s go,” Seaman shared. Seaman’s colleagues have also learned from her expertise in information and knowledge management given her background as a librarian.

work

More formally, the Learning and Development team recently launched a comprehensive talent development program with enablement resources and support for people leaders. Aspects include: “really thoughtful templates for employees to use with their manager to talk through career goals, development areas, and to define an actionable investment plan. These resources are fueling great career conversations, strong alignment, and thoughtful development plans,” Reid said.

9. Are you driven to evolve through variety and internal mobility?

Do you want to refine your skills within your wheelhouse? Or are you driven to try new tasks and potentially change roles within your next organization?

Benge, whose background is in computational astrophysics, has found her interests shift from technical security research to business strategy and data science. At Cisco Talos, she’s been involved in everything from detection research and threat hunting, to community outreach, conference talks and traveling to support sales engagements. Currently, she’s helping to lead threat hunting in Ukraine.

“My leaders have always made it very clear that if there’s an interest, it’s okay to pursue it and it doesn’t have to necessarily be within the scope of my role. Having that freedom to pursue interests within the industry has been really engaging,” Benge said.

10. Recognize your role in shaping culture

In addition to company values and mission statements, leaders and employees contribute to an organization’s culture every day. If you want to enhance your company’s culture, participate.

“Feedback on what employees want to see is crucial,” Reid said. “The easiest way to contribute to developing culture and a positive employee experience in your workplace is to add to what’s already happening! Culture takes participation and ownership from all employees.”

Reid shared that in performance reviews at Cisco, “‘Team Impact” is equally as important as “Results.” Contributing positively to company culture should contribute to performance reviews and promotion justification,” she said.

Join us

To learn more about Cisco’s company culture and how you can contribute to it, check out our open roles.


We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!

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SecDevOps is, just like DevOps, a transformational change that organizations undergo at some point during their lifetime. Just like many other big changes, SecDevOps is commonly adopted after a reality check of some kind: a big damaging cybersecurity incident, for example. A major security breach or, say, consistent problems in achieving development goals signals to organizations that the

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LinkedIn Adds Verified Emails, Profile Creation Dates

By BrianKrebs

Responding to a recent surge in AI-generated bot accounts, LinkedIn is rolling out new features that it hopes will help users make more informed decisions about with whom they choose to connect. Many LinkedIn profiles now display a creation date, and the company is expanding its domain validation offering, which allows users to publicly confirm that they can reply to emails at the domain of their stated current employer.

LinkedIn’s new “About This Profile” section — which is visible by clicking the “More” button at the top of a profile — includes the year the account was created, the last time the profile information was updated, and an indication of how and whether an account has been verified.

LinkedIn also said it is adding a warning to some LinkedIn messages that include high-risk content, or that try to entice the user into taking the conversation to another platform (like WeChat).

“We may warn you about messages that ask you to take the conversation to another platform because that can be a sign of a scam,” the company said in a blog post. “These warnings will also give you the choice to report the content without letting the sender know.”

In late September 2022, KrebsOnSecurity warned about the proliferation of fake LinkedIn profiles for Chief Information Security Officer (CISO) roles at some of the world’s largest corporations. A follow-up story on Oct. 5 showed how the phony profile problem has affected virtually all executive roles at corporations, and how these fake profiles are creating an identity crisis for the businesses networking site and the companies that rely on it to hire and screen prospective employees.

Reporting here last month also tracked a massive drop in profiles claiming to work at several major technology companies, as LinkedIn apparently took action against hundreds of thousands of inauthentic accounts that falsely claimed roles at these companies.

For example, on October 10, 2022, there were 576,562 LinkedIn accounts that listed their current employer as Apple Inc. The next day, half of those profiles no longer existed. At around the same time, the number of LinkedIn profiles claiming current roles at Amazon fell from roughly 1.25 million to 838,601 in just one day, a 33 percent drop.

For whatever reason, the majority of the phony LinkedIn profiles reviewed by this author were young women with profile photos that appear to have been generated by artificial intelligence (AI) tools.

“We’re seeing rapid advances in AI-based synthetic image generation technology and we’ve created a deep learning model to better catch profiles made with this technology,” LinkedIn’s Oscar Rodriguez wrote. “AI-based image generators can create an unlimited number of unique, high-quality profile photos that do not correspond to real people.”

It remains unclear who or what is behind the recent proliferation of fake executive profiles on LinkedIn, but likely they are from a combination of scams. Cybersecurity firm Mandiant (recently acquired by Googletold Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.

Identity thieves have been known to masquerade on LinkedIn as job recruiters, collecting personal and financial information from people who fall for employment scams.

Also, fake profiles also may be tied to so-called “pig butchering” scams, wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.

Your OT Is No Longer Isolated: Act Fast to Protect It

By The Hacker News
Not too long ago, there was a clear separation between the operational technology (OT) that drives the physical functions of a company – on the factory floor, for example – and the information technology (IT) that manages a company's data to enable management and planning.  As IT assets became increasingly connected to the outside world via the internet, OT remained isolated from IT – and the

Medibank Refuses to Pay Ransom After 9.7 Million Customers Exposed in Ransomware Hack

By Ravie Lakshmanan
Australian health insurer Medibank today confirmed that personal data belonging to around 9.7 million of its current and former customers were accessed following a ransomware incident. The attack, according to the company, was detected in its IT network on October 12 in a manner that it said was "consistent with the precursors to a ransomware event," prompting it to isolate its systems, but not

What Is Smishing and Vishing, and How Do You Protect Yourself?

By McAfee

Smishing and vishing are scams where criminals attempt to get users to click a fraudulent link through a phone text message, email, or voicemail. These scams are becoming increasingly popular as cybercriminals try to take advantage of people who are more likely to fall for them, such as those who aren’t as familiar with technology or who may be experiencing a crisis. 

Be aware that cybercrime and hacking can happen to anyone. Criminals are always looking for new ways to exploit people, and they know that others may not be cautious or recognize the warning signs of phishing scams when using the internet. That’s why it’s important to be aware of the different types of cybercrime and how to protect yourself. 

This article discusses how to protect yourself from smishing attempts and scams where criminals try to get you to click on a fraudulent link or respond to their voicemail message to steal your personal data. 

What is smishing?

Most people are familiar with phishing scams, where scammers try to trick you into giving them your personal or financial information by pretending to be a legitimate company or organization. But have you ever heard of smishing or vishing? 

Smishing is a type of phishing scam where attackers send SMS messages (or text messages) to trick victims into sharing personal information or installing malware on their devices. Vishing is almost identical to smishing, except cybercriminals use VoIP (Voice over IP) to place phone calls to trick victims instead of SMS (short message service) messages. 

Smishing messages often appear to be from a legitimate source, such as a well-known company or government agency. It may even include urgent language or threats in an effort to get victims to act quickly. In some cases, the message may also include a link that directs victims to a fake website where they are prompted to enter personal information or download malware. 

Examples of a smishing text message

Here are some examples of smishing text messages hackers use to steal your personal details: 

  • “We have detected unusual activity on your account. Please call this number to speak to a customer service representative.” 
  • “You have won a free gift card! Click here to claim your prize.” 
  • “Hi! We noticed that you’re a recent customer of ours. To finish setting up your account, please click this link and enter your personal information.” 
  • “Urgent! Your bank account has been compromised. Please click this link to reset your password and prevent any further fraud.” 
  • “Hey, it’s [person you know]! I’m in a bit of a bind and could really use your help. I sent you a link to my PayPal, could you send me some money?” 

How dangerous can smishing be?

If you fall for a smishing scam, you could end up giving away your personal information or money. Cybercriminals use smishing messages to get personal and financial information, like your credit card number or access to your financial services 

For example, one type of smishing scam is when you get a text message that looks like it’s from your bank. The message might say there’s been suspicious activity on your account and that you need to click on a link to verify your identity. If you do click on the link, you’ll be taken to a fake website where you’ll be asked to enter your banking information. Once the scammers have your login information, they have access to clean out your account. 

How can you protect yourself from smishing?

Smishing scams can be very difficult to spot, but there are some telltale signs to look for and steps to take to protect yourself. 

Recognize the signs of a smishing text

One of the easiest ways to protect yourself from smishing scams is to be able to recognize the signs of a smishing text message. Here are some tips: 

  • Be suspicious of any text messages that ask for personal information or include a link. 
  • Look closely at the sender’s name and number. Fraudulent messages often come from spoofed numbers that may look similar to a legitimate number but with one or two digits off. 
  • Look for errors in spelling or grammar. This can be another sign that the message is not legitimate. 
  • Beware of any text messages that create a sense of urgency or are threatening in nature. Scammers often use these tactics to get you to act quickly without thinking. 
  • If you’re not expecting a message from the sender, be extra cautious. 
  • If you’re unsure whether a text message is legitimate, call the company or organization directly to verify. 

Filter unknown text messages

While you can’t avoid smishing attacks altogether, you can block spam text messages you receive on your mobile phone. iPhone and Android have cybersecurity tools like spam filters and phone number blocking to help protect you from phishing attacks and malicious links. 

To set up spam filters on your iPhone: 

  1. Go to the Settings App 
  2. Go to Messages 
  3. Find the Filter Unknown Senders option and turn it on 

To set up spam filters on your Android mobile device: 

  1. Go to the Messaging App 
  2. Choose Settings 
  3. Tap Spam Protection and turn on Enable Spam Protection 

Use McAfee Mobile Security 

McAfee Mobile Security is a mobile security app that helps protect your phone from malware, phishing attacks, and other online threats. McAfee Mobile Security is available for Android and iOS cell phones. 

One of the benefits of using McAfee Mobile Security is that it can help detect and block smishing attacks. With identity monitoring, McAfee Mobile Security monitors your sensitive information like email accounts, credit card numbers, phone numbers, Social Security numbers, and more to protect against identity theft. They notify you if they find any security breaches. 

Other benefits include: 

  • Antivirus 
  • Secure VPN for privacy online 
  • Identity monitoring for up to 10 emails 
  • Guard your identity against risky Wi-Fi connections 
  • Safe browsing 
  • System Scan for the latest updates 

Keep your device and information secure with McAfee Mobile Security

These days, our lives are more intertwined with our mobile devices than ever. We use them to stay connected with our loved ones on social media, conduct our business, and even access our most personal, sensitive data. It’s no surprise that mobile cybersecurity is becoming increasingly important. 

McAfee Mobile Security is a comprehensive security solution that helps protect your device from viruses, malware, and other online threats. It also offers a variety of other features, like a secure VPN to protect your credit card numbers and other personal data 

Whether you’re browsing your favorite website, keeping up with friends on social media, or shopping online at Amazon, McAfee Mobile Security provides the peace of mind that comes from knowing your mobile device is safe and secure. 

So why wait? Don‘t let the smishers win. Get started today with McAfee Mobile Security and rest easy knowing your mobile device and sensitive information are protected. 

The post What Is Smishing and Vishing, and How Do You Protect Yourself? appeared first on McAfee Blog.

Been Doing It The Same Way For Years? Think Again.

By The Hacker News
As IT professionals, we all reach a certain point in our IT career where we realize that some of our everyday tasks are done the same way year after year without anyone questioning why it's done that way. Despite the constant change and improvement in technology, some things just get done the same ineffective way without any real thought behind it because "that's the way it's always been done."

How to Tell Whether a Website Is Safe or Unsafe

By McAfee

It’s important to know that not all websites are safe to visit. In fact, some sites may contain malicious software (malware) that can harm your computer or steal your personal contact information or credit card numbers.  

Phishing is another common type of web-based attack where scammers try to trick you into giving them your personal information, and you can be susceptible to this if you visit a suspicious site.  

Identity theft is a serious problem, so it’s important to protect yourself when browsing the web. Online security threats can be a big issue for internet users, especially when visiting new websites or following site links. 

So how can you tell if you’re visiting a safe website or an unsafe website? You can use a few different methods. This page discusses key things to look for in a website so you can stay safe online. 

Key signs of website safety and security

When you’re visiting a website, a few key indicators can help determine whether the site is safe. This section explores how to check the URL for two specific signs of a secure website. 

”Https:” in the website URL

“Https” in a website URL indicates that the website is safe to visit. The “s” stands for “secure,” and it means that the website uses SSL (Secure Sockets Layer) encryption to protect your information. A verified SSL certificate tells your browser that the website is secure. This is especially important when shopping online or entering personal information into a website. 

When you see “https” in a URL, the site is using a protocol that encrypts information before it’s sent from your computer to the website’s server. This helps prevent anyone from intercepting and reading your sensitive information as it’s transmitted. 

A lock icon near your browser’s URL field

The padlock icon near your browser’s URL field is another indicator that a webpage is safe to visit. This icon usually appears in the address bar and means the site uses SSL encryption. Security tools and icon and warning appearances depend on the web browser. 

Let’s explore the cybersecurity tools on the three major web browsers: 

  • Safari. In the Safari browser on a Mac, you can simply look for the lock icon next to the website’s URL in the address bar. The lock icon will be either locked or unlocked, depending on whether the site uses SSL encryption. If it’s an unsafe website, Safari generates a red-text warning in the address bar saying “Not Secure” or “Website Not Secure” when trying to enter information in fields meant for personal data or credit card numbers. Safari may also generate an on-page security warning stating, “Your connection is not private” or “Your connection is not secure.” 
  • Google Chrome. In Google Chrome, you’ll see a gray lock icon (it was green in previous Chrome versions) on the left of the URL when you’re on a site with a verified SSL certificate. Chrome has additional indicator icons, such as a lowercase “i” with a circle around it. Click this icon to read pertinent information on the site’s cybersecurity. Google Safe Browsing uses security tools to alert you when visiting an unsafe website. A red caution symbol may appear to the left of the URL saying “Not secure.” You may also see an on-page security message saying the site is unsafe due to phishing or malware. 
  • Firefox. Like Chrome, Mozilla’s Firefox browser will tag all sites without encryption with a distinctive marker. A padlock with a warning triangle indicates that the website is only partially encrypted and may not prevent cybercriminals from eavesdropping. A padlock with a red strike over it indicates an unsafe website. If you click on a field on the website, it’ll prompt you with a text warning stating, “This connection is not secure.” 

In-depth ways to check a website’s safety and security

Overall, the ”https” and the locked padlock icon are good signs that your personal data will be safe when you enter it on a website. But you can ensure a website’s security is up to par in other ways. This section will explore five in-depth methods for checking website safety. 

Use McAfee WebAdvisor

McAfee WebAdvisor is a free toolbar that helps keep you safe online. It works with your existing antivirus software to provide an extra layer of protection against online threats. WebAdvisor also blocks unsafe websites and lets you know if a site is known for phishing or other malicious activity. In addition, it can help you avoid online scams and prevent you from accidentally downloading malware. Overall, McAfee WebAdvisor is a useful tool that can help you stay safe while browsing the web. 

Website trust seals

When you’re browsing the web, it’s important to be able to trust the websites you’re visiting. One way to determine if a website is trustworthy is to look for trust seals. Trust seals are logos or badges that indicate a website is safe and secure. They usually appear on the homepage or checkout page of a website. 

There are many types of trust seals, but some of the most common include the Better Business Bureau (BBB) seal, VeriSign secure seal, and the McAfee secure seal. These seals indicate that a third-party organization has verified the website as safe and secure. 

While trust seals can help determine whether a website is trustworthy, it’s important to remember that they are not foolproof. Website owners can create a fake trust seal, so it’s always important to do your own research to ensure a website is safe before entering personal information. 

Check for a privacy policy

Another way to determine if a website is safe to visit is to check for a privacy policy. A privacy policy is a document that outlines how a website collects and uses personal information. It should also state how the site protects your data from being accessed or shared by scammers, hackers, or other unauthorized individuals. 

If a website doesn’t have a privacy policy, that’s a red flag that you shouldn’t enter any personal information on the site. Even if a website does have a privacy policy, it’s important to read it carefully so you understand how the site uses your personal data. 

Check third-party reviews

It’s important to do some preliminary research before visiting a new website, especially if you’re shopping online or entering personal data like your address, credit card, or phone number. One way to determine if a website is safe and trustworthy is to check third-party reviews. Several websites provide reviews of other websites, so you should be able to find several reviews for any given site.  

Trustpilot is one example of a website that provides reviews of other websites. 

Look for common themes when reading reviews. If most of the reviews mention that a website is safe and easy to use, it’s likely that the site is indeed safe to visit. However, if a lot of negative reviews mention problems with viruses or malware, you might want to avoid the site. 

Look over the website design

You can also analyze the website design when deciding whether a website is safe to visit. Look for spelling errors, grammatical mistakes, and anything that appears off. If a website looks like it was made in a hurry or doesn’t seem to be well-designed, that’s usually a red flag that the site might not be safe. 

Be especially careful of websites that have a lot of pop-ups. These sites are often spammy or contain malware. Don’t download anything from a website unless you’re absolutely sure it’s safe. These malicious websites rarely show up on the top of search engine results, so consider using a search engine to find what you’re looking for rather than a link that redirects you to an unknown website. 

Download McAfee WebAdvisor for free and stay safe while browsing

If you’re unsure whether a website is safe to visit, download McAfee WebAdvisor for free. McAfee WebAdvisor is a program that helps protect you from online threats, such as malware and viruses. It also blocks pop-ups and other intrusive ads so you can browse the web without worry. Plus, it’s completely free to download and use. 

Download McAfee WebAdvisor now and stay safe while browsing the web. 

The post How to Tell Whether a Website Is Safe or Unsafe appeared first on McAfee Blog.

“This Connection Is Not Private” – What it Means and How to Protect Your Privacy

By McAfee

Have you ever been browsing online and clicked a link or search result that took you to a site that triggers a “your connection is not private” or “your connection is not secureerror code? If you’re not too interested in that particular result, you may simply move on to another result option. But if you’re tempted to visit the site anyway, you should be sure you understand what the warning means, what the risks are, and how to bypass the error if you need to.   

What does “this connection is not private” mean?

A “your connection is not private” error means that your browser cannot determine with certainty that a website has safe encryption protocols in place to protect your device and data. You can bump into this error on any device connected to the internet — computer, smartphone, or tablet.  

So, what exactly is going on when you see the “this connection is not private” error?  

For starters, it’s important to know that seeing the error is just a warning, and it does not mean any of your private information is compromised. A “your connection is not privateerror means the website you were trying to visit does not have an up-to-date SSL (secure sockets layer) security certificate. 

Website owners must maintain the licensing regularly to ensure the site encryption capabilities are up to date. If the website’s SSL certificate is outdated, it means the site owners have not kept their encryption licensing current, but it doesn’t necessarily mean they are up to no good. Even major websites like LinkedIn have had momentary lapses that would throw the error. LinkedIn mistakenly let their subdomain SSL certificates lapse.  

In late 2021, a significant provider of SSL certificates, Let’s Encrypt, went out of business. When their root domain officially lapsed, it created issues for many domain names and SSL certificates owned by legitimate companies. The privacy error created problems for unwitting businesses, as many of their website visitors were rightfully concerned about site security.  

While it does not always mean a website is unsafe to browse, it should not be ignored. A secure internet connection is critical to protecting yourself online. Many nefarious websites are dangerous to visit, and this SSL certificate error will protect you from walking into them unaware.   

SSL certification standards have helped make the web a safer place to transact. It helps ensure online activities like paying bills online, ordering products, connecting to online banking, or keeping your private email accounts safe and secure. Online security continues to improve with a new Transport Layer Security (TLS) standard, which promises to be the successor protocol to SSL. 

So be careful whenever visiting sites that trigger the “connection is not private” error, as those sites can potentially make your personal data less secure and make your devices vulnerable to viruses and malware 

Note: The “your connection is not private” error is Google Chrome‘s phrasing. Microsoft Edge or Mozilla Firefox users will instead see a “your connection is not secure” error as the warning message.   

How to fix the “connection is not private” error

If you feel confident that a website or page is safe, despite the warning from your web browser, there are a few things you can do to troubleshoot the error.  

  • Refresh the page. In some cases, the error is just a momentary glitch. Try reloading the page to rule out a temporary error.  
  • Close browser and reopen. Closing and reopening your web browser might also help clear a temporary glitch.  
  • If you’re on public WiFi, think twice. Hackers often exploit public WiFi because their routers are usually not as secure or well-maintained for security. Some public WiFi networks may not have an SSL connection, or they may limit your access to websites. You can safely browse more securely in public spaces if you have an antivirus software or virtual private network (VPN) solution. 
  • Use “Incognito” mode. The most used browsers (Google Chrome browser, Mac‘s Safari, Mozilla Firefox, and Microsoft Edge) offer an “Incognito mode” that lets you browse without data collecting in your history or cache. Open the site in a new incognito window and see if the error still appears.  
  • Clear the cache on your browser. While cookies make browsing the web more convenient and personalized, they also can hold on to sensitive information. Hackers will take advantage of cached data to try and get passwords, purchase information, and anything else they can exploit. Clear browsing data before going to a site with the “connection is not secure” error to help limit available data for hackers 
  • Check the computer’s date and time. If you frequently see the “connection is not private” error, you should check and ensure your computer has the accurate time and date. Your computer’s clock can sometimes have time and date stamp issues and get glitchy in multiple ways. If it’s incorrect, adjust the date and set the time to the correct settings.  
  • Check your antivirus software. If your antivirus software is sensitive, you may have to disable it momentarily to bypass the error. Antivirus software protects you, so you should be careful to remember to turn the software back on again after you’ve bypassed the error.  
  • Be sure your browsers and operating systems are up to date. You should always keep your critical software and the operating system fully updated. An outdated browser can start getting buggy and can increase the occurrence of this kind of error.  
  • Research the website. Do a quick search for the company of the website you wish to visit and make sure they are a legitimate business. You can search for reviews, Better Business Bureau ratings, or check for forums to see if others are having the same issue. Be sure you are spelling the website address correctly and that you have the correct URL for the site. Hackers can take advantage of misspellings or alternative URLs to try and snare users looking for trusted brands. 
  • If it’s not you, it’s them. If you’ve tried all the troubleshooting techniques above and you still see the error, the problem is likely coming from the site itself. If you’re willing to take your chances (after clearing your browser’s cache), you can click the option to “proceed to the domain,” though it is not recommended. You may have to choose “advanced settings” and click again to visit the site.   

Remember, you are taking your chances anytime you ignore an error. As we mentioned, you could leave yourself vulnerable to hackers after your passwords, personal information, and other risks.  

How to protect your privacy when browsing online

Your data and private information are valuable to hackers, so they will continue to find new ways to try and procure it. Here are some ways to protect yourself and your data when browsing online.  

  • Antivirus solutions are, hands down, your best line of protection against hacking. Solutions like McAfee+ Ultimate offer all the tools you need to secure your data and devices.  
  • Use strong passwords and two-factor authentication when available. 
  • Delete unused browser extensions (or phone apps) to reduce access. 
  • Always keep your operating system and browsers up-to-date. You can open system preferences and choose to update your system automatically. 
  • Use a secure VPN solution to shield your data when browsing. 
  • Use your favorite browser’s incognito mode to reduce the data connected to your devices. 
  • Remove any 3rd party apps from your social media accounts — especially if you’ve recently taken a Facebook quiz or similar (also, don’t take Facebook quizzes). 
  • Engage the highest privacy settings in each of your browsers. 
  • Always check the address bar for HTTPS before sharing credit cards or other sensitive data on a website. 
  • Share less personal and private information on social media.  

Discover how McAfee keeps you and your data safe from threats

As we continue to do more critical business online, we must also do our best to address the risks of the internet’s many conveniences.  

A comprehensive cybersecurity tool like McAfee+ Ultimate can help protect you from online scams, identity theft, and phishing attempts, and ensure you always have a secure connection. McAfee helps keep your sensitive information out of the hands of hackers and can help you keep your digital data footprints lighter with personal data cleanup.  

With McAfee’s experts on your side, you can enjoy everything the web offers with the confidence of total protection. 

The post “This Connection Is Not Private” – What it Means and How to Protect Your Privacy appeared first on McAfee Blog.

The Value of Old Systems

By The Hacker News
Old technology solutions – every organization has a few of them tucked away somewhere.  It could be an old and unsupported storage system or a tape library holding the still-functional backups from over 10 years ago.  This is a common scenario with software too. For example, consider an accounting software suite that was extremely expensive when it was purchased. If the vendor eventually went

‘Tis the Season for Holiday Scams

By McAfee

This time of year, the air not only gets chillier but a bit cheerier for everyone … including online scammers. Holiday scams are a quick way to make a buck, and cybercriminals employ several holiday-themed schemes to weasel money and personally identifiable information (PII) from gift givers. 

Here are three common holiday scams to watch out for this year, plus a few tips to help you stay safe online. 

1. Gift Card Cracking

Gift cards are a standby present for the people on your list who are difficult to buy for or for people you don’t know too well but want to get them a small something. Whether the gift card is worth $5 or $500, an online scammer can steal the entire value through two techniques: a brute force attack or phishing. Known as gift card cracking, cybercriminals can take wild guesses at gift card codes and cash in the value for themselves by methodically guessing strings of numbers and letters and crossing their fingers for a match. Cybercriminals will also employ phishing emails, texts or social media direct messages to trick people into divulging gift card information. 

To avoid gift card cracking, encourage gift receivers to redeem their gift card quickly to shorten the amount of time a scammer has to guess the code correctly. Or, you could opt for a paper gift certificate from a small business that doesn’t require online redeeming at all. To avoid gift card phishing scams, do not engage with any type of correspondence that claims they can double the value of your gift card or claims that there’s a problem with it. Be instantly on alert if anyone asks for the activation code. If the gift card-issuing business really needs to replace your purchase, they’ll issue you a new code. They’ll never ask for your existing one. 

2. Last-minute Shopping Scams

Are you a procrastinator? Watch out for last-minute shopping scams that are targeted at people who leave their gift buying until deep in December. As with anything else, if it’s too good to be true, it probably is. Shopping scams often take the form of phishing emails where criminals impersonate a well-known merchant or shipping company.  

While sales often have a quick timeline, don’t let that short timeline pressure you into making an impulsive decision. Phishers rely on people’s excitement or inattention to trick them into giving up their credit card or banking information. Phishing emails, when you take the time to inspect them, are usually easy to spot. The logos are often blurry, there are often typos and grammar mistakes, and the tone of the message will seem “off.” Either it will sound very formal and impersonalized or it will sound very informal and seem pushy. 

To protect your finances during the holiday season, consider putting a lock on your credit. This is easy to do with McAfee credit lock. You can still use your credit card and shop as you normally would. A credit lock is useful because, in case a criminal gets ahold of your PII, they won’t be able to open lines of credit in your name. This protects your credit score, which is essential to keep in good standing if you hope to buy a house or take out a loan anytime soon. 

3. Social Media Ads and Fake Shopping Sites

Just because a “company” has an ad on Facebook or Instagram doesn’t mean that it’s a legitimate establishment. Before buying from an online store you’ve never heard of, do some background research on it and read customer reviews to make sure that it’s real and will deliver you a quality product.  

Take note of the online store’s URL before entering it. (You can preview the link by hovering over it with your cursor.) If the URL is a string of letters and numbers, it could be a malware site in disguise. One way to alert you to suspicious sites is McAfee Web Protection. Web Protection color codes links to identify potential malware and phishing sites and alert you to steer clear. 

Shop Safely This Holiday Season 

Your mind is already drawn in a bunch of different directions this holiday season (cooking, traveling, shopping, wrapping, tidying) so give yourself a respite from worrying about the safety of your identity and finances. McAfee+ Ultimate includes a VPN, Web Protection, credit lock, antivirus and more to cover all your bases to keep your devices and your PII safe. 

The post ‘Tis the Season for Holiday Scams appeared first on McAfee Blog.

SiriusXM Vulnerability Lets Hackers Remotely Unlock and Start Connected Cars

By Ravie Lakshmanan
Cybersecurity researchers have discovered a security vulnerability that exposes cars from Honda, Nissan, Infiniti, and Acura to remote attacks through a connected vehicle service provided by SiriusXM. The issue could be exploited to unlock, start, locate, and honk any car in an unauthorized manner just by knowing the vehicle's vehicle identification number (VIN), researcher Sam Curry said in a 

Cyber Security Is Not a Losing Game – If You Start Right Now

By The Hacker News
Reality has a way of asserting itself, irrespective of any personal or commercial choices we make, good or bad. For example, just recently, the city services of Antwerp in Belgium were the victim of a highly disruptive cyberattack.  As usual, everyone cried "foul play" and suggested that proper cybersecurity measures should have been in place. And again, as usual, it all happens a bit too late.

Hacked Ring Cams Used to Record Swatting Victims

By BrianKrebs

Photo: BrandonKleinPhoto / Shutterstock.com

Two U.S. men have been charged with hacking into the Ring home security cameras of a dozen random people and then “swatting” them — falsely reporting a violent incident at the target’s address to trick local police into responding with force. Prosecutors say the duo used the compromised Ring devices to stream live video footage on social media of police raiding their targets’ homes, and to taunt authorities when they arrived.

Prosecutors in Los Angeles allege 20-year-old James Thomas Andrew McCarty, a.k.a. “Aspertaine,” of Charlotte, N.C., and Kya Christian Nelson, a.k.a. “ChumLul,” 22, of Racine, Wisc., conspired to hack into Yahoo email accounts belonging to victims in the United States. From there, the two allegedly would check how many of those Yahoo accounts were associated with Ring accounts, and then target people who used the same password for both accounts.

An indictment unsealed this week says that in the span of just one week in November 2020, McCarty and Nelson identified and swatted at least a dozen different victims across the country.

“The defendants then allegedly accessed without authorization the victims’ Ring devices and transmitted the audio and video from those devices on social media during the police response,” reads a statement from Martin Estrada, the U.S. Attorney for the Central District of California. “They also allegedly verbally taunted responding police officers and victims through the Ring devices during several of the incidents.”

James Thomas Andrew McCarty.

The indictment charges that McCarty continued his swatting spree in 2021 from his hometown in Kayenta, Ariz., where he called in bomb threats or phony hostage situations on more than two dozen occasions.

The Telegram and Discord aliases allegedly used by McCarty — “Aspertaine” and “Couch,” among others — correspond to an identity that was active in certain channels dedicated to SIM-swapping, a crime that involves stealing wireless phone numbers and hijacking the online financial and social media accounts tied to those numbers.

Aspertaine bragged on Discord that he’d amassed more than $330,000 in virtual currency. On Telegram, the Aspertaine/Couch alias frequented several popular SIM-swapping channels, where they initially were active as a “holder” — a SIM-swapping group member who agrees to hold SIM cards used in the heist after an account takeover is completed. Aspertaine later claimed more direct involvement in individual SIM-swapping attacks.

In September, KrebsOnSecurity broke the news about a wide-ranging federal investigation into “violence-as-a-service” offerings on Telegram and other social media networks, wherein people can settle scores by hiring total strangers to carry out physical attacks such as brickings, shootings, and firebombings at a target’s address.

The story observed that SIM swappers were especially enamored of these “IRL” or “In Real Life” violence services, which they frequently used to target one another in response to disagreements over how stolen money should be divided amongst themselves. And a number of Aspertaine’s peers on these SIM-swapping channels claimed they’d been ripped off after Aspertaine took more than a fair share from them.

In August, a member of a popular SIM-swapping group on Telegram who was slighted by Aspertaine put out the word that he was looking for some physical violence to be visited on McCarty’s address in North Carolina. “Anyone live near here and wants to [do] a job for me,” the job ad with McCarty’s home address read. “Jobs range from $1k-$50k. Payment in BTC [bitcoin].” It’s unclear if anyone responded to that job offer.

Ring, Inc., which is owned by Amazon, said it learned bad actors used stolen customer email credentials obtained from external (non-Ring) services to access other accounts, and took immediate steps to help those customers secure their Ring accounts.

“We also supported the FBI in identifying the individuals responsible,” the company said in a written statement. “We take the security of our customers extremely seriously — that’s why we made two-step verification mandatory, conduct regular scans for Ring passwords compromised in non-Ring breaches, and continually invest in new security protections to harden our systems. We are committed to continuing to protect our customers and vigorously going after those who seek to harm them.”

KrebsOnSecurity recently published The Wages of Password ReUse: Your Money or Your Life, which noted that when normal computer users fall into the nasty habit of recycling passwords, the result is most often some type of financial loss. Whereas, when cybercriminals reuse passwords, it often costs them their freedom.

But perhaps that story should be updated, because it’s now clear that password reuse can also put you in mortal danger. Swatting attacks are dangerous, expensive hoaxes that sometimes end in tragedy.

In June 2021, an 18-year-old serial swatter from Tennessee was sentenced to five years in prison for his role in a fraudulent swatting attack that led to the death of a 60-year-old man.

In 2019, prosecutors handed down a 20-year sentence to Tyler Barriss, a then 26-year-old serial swatter from California who admitted making a phony emergency call to police in late 2017 that led to the shooting death of an innocent Kansas man.

McCarty was arrested last week, and charged with conspiracy to intentionally access computers without authorization. Prosecutors said Nelson is currently incarcerated in Kentucky in connection with unrelated investigation.

If convicted on the conspiracy charge, both defendants would face a statutory maximum penalty of five years in federal prison. The charge of intentionally accessing without authorization a computer carries a maximum possible sentence of five years. A conviction on the additional charge against Nelson — aggravated identity theft — carries a mandatory two-year consecutive sentence.

Update, 11:48 a.m., Dec. 20: Added statement from Ring. Modified description of a “holder” in the SIM-swapping parlance.

Millions of Vehicles at Risk: API Vulnerabilities Uncovered in 16 Major Car Brands

By Ravie Lakshmanan
Multiple bugs affecting millions of vehicles from 16 different manufacturers could be abused to unlock, start, and track cars, plus impact the privacy of car owners. The security vulnerabilities were found in the automotive APIs powering Acura, BMW, Ferrari, Ford, Genesis, Honda, Hyundai, Infiniti, Jaguar, Kia, Land Rover, Mercedes-Benz, Nissan, Porsche, Rolls Royce, Toyota as well as in

10 Surprises of Remote Work from Security Engineers

By Mary Kate Schmermund

For Cisco engineers working on Duo, having a remote-first workplace has helped them reach life goals, connect with colleagues around the world, and be intentional communicators. We understand that working remotely can be an adjustment — that’s why we’ve compiled the 10 parts of remote work that surprised our team members most and their advice for navigating the nuances. If you’re interested in being part of a remote-first workplace, check out our open positions.

1. More perspectives make a positive impact on the product

Senior Engineering Leader David Rines has worked remotely for the past seven years. He’s found that Cisco’s approach to distributed teams has “enabled us to pick up the right talent, and not necessarily local talent. We are moving towards a global, follow the sun environment,” he said.

One of the aspects Rines appreciates most of this structure is getting “a widely varied set of perspectives and experiences that help build a more reliable, more robust product, which is why we’re here.”

Another benefit to having colleagues across the globe is the sharing of recipes, a perk Senior Site Reliability Engineer Bernard Ting particularly enjoys. Proactively communicating with colleagues virtually “helps you to form bonds with people from other teams. You can always learn something new about cultures elsewhere. I talk to people about food and so I’m always gathering recipes from people from all over the world,” Ting shared.

2. Gathering virtually inspires collaborative problem-solving

While some may fear that working remotely could lead to feelings of isolation and loneliness, a different camaraderie can flourish in the structure of our distributed teams. With colleagues across time zones, “there’s always someone there who you can reach out to help solve your problem,” Rines said.

Collaboration hours are another way Site Reliability Engineering Manager Jaya Sistla has cultivated virtual community and problem-solving. These hours are blocked off for team members to talk about what they’re working on. “The main thing is being able to ask for help so you don’t go into the rabbit hole debugging things,” Sistla said.

Ting points out that working in a distributed model allows you to really engage in virtual events and conversations. Given that the team mainly communicates through online chat, Ting has found that “forces you to see everyone as equally approachable, which has made me more comfortable reaching out to people from anywhere in the world.”

3. Intentional online socializing strengthens teams working remotely

For folks sharing an office, collaboration can happen through casual chats over coffee. When facing a challenge, you can ask your neighbor for support. While ideally virtual communication could have a similar cadence and spontaneity, the logistics of remote and distributed work require intentionality and being proactive in connecting with colleagues as people and as co-workers.

When Ting first started working remotely, he felt that every meeting needed to be formal and have a business objective. By sharing his feelings with his manager, he was reassured that “socializing is a very important part of teamwork, because if you don’t have a good relationship with your colleagues you’re not going to be able to have healthy discussions, healthy conflict or be able to critique each other when the situation arises.”

Since that conversation, Ting has been more proactive about catching up with colleagues, which can include sharing a coffee over video chat. Duo’s “coffee roulette” formalizes the process as every month, employees who opt in can be randomly paired up for a quick half-hour chat focused exclusively on socializing. Ting has found being proactive about socializing virtually helpful. “It’s made me more intentional with my time and really treasure the social experience you can get,” he said.

4. Remote management + training can be effective

Some folks may be concerned that without a manager observing their efforts and work ethic day in and day out, it may be harder to recognize accomplishments and challenges. Ting found that within his team “when you work on projects and in your one-on-ones with your managers, they’re always very intentional about learning what you’ve been doing and seeing what your progress is like on certain projects. I’ve been asked, ‘How do you think you can improve? What are some of the things you’ve been doing outside of the team work?’”

To cultivate cross-team collaboration and education, there are thoughtfully planned virtual lunch and learns. “We schedule training sessions and common meetings at times that are flexible for everyone. If it has to be repeated, we do it so people can comfortably attend rather than stretching themselves and attending at odd hours,” Sistla said.

5. Informal communication = hugely important [bonus points for individualized emojis]

For Software Engineer Nick Aspinall, an important and fun part of working remotely is keeping in touch with virtual messaging. One unique perk has been getting to create and customize emojis with team members including a few of himself in “various ridiculous states,” he said.

Connecting with colleagues on themed channels focused on personal and professional interests from coffee to pets “makes it really cool because you can meet people across different teams and still get some of the feeling of rubbing elbows that you get when you’re in the office,” Aspinall said. Participating in these virtual conversations boosts morale while also providing an endless supply of cute animal pics.

6. Conveying different information requires different formats

Given the multi-faceted nature of our work and the importance of consistent information sharing, having different communication channels and formats to communicate data with varying degrees of complexity is vital. Having information readily accessible, accurate and updated is particularly necessary in a field like cybersecurity.

Senior Software Engineer Mario Lopez finds that the variety of information sources contributes to an easeful remote working experience. For instance, for complex architecture decisions or detailing, Duo’s Wiki is the best source.

Software Engineer Hanna Fernandez has benefited from chat channels dedicated to design and engineering topics to “see what everyone’s up to and what thoughts people have,” she said. Sista pointed out these are great places to ask questions and open up dialogue to solve problems.

7. Video-on culture increases empathy and smiles

Our culture is “video-on,” meaning that it is preferred that during video meetings, as much as possible, attendees have their cameras on. Lopez loves this because “you get a bit of that personal human element.”

“We’re all people behind these screens. You definitely get some of people’s personality through text, but you get it more when you actually see them. It’s infectious when you see someone smiling. You’ve got to smile back,” he shared (while we both smiled).

8. Small talk matters

When Fernandez started at Cisco, she was advised to schedule individual meetings with everyone she would be working with on every team that she joined. That suggestion is one she’s applied even virtually.

“It’s a great strategy because I already know that my team is super talented and very smart, but this way I also get to know them as humans beyond their roles,” Fernandez said. Fernandez also finds it important to check in with co-workers and ask how they’re feeling and how their time off was. “I know a lot of people hate small talk, but it’s not just small talk. I’m genuinely interested in how my co-workers are doing.”

9. Life goals can more easily become reality

One of Ting’s biggest goals was buying his first house in the countryside outside of London. By working remotely, Ting has flexibility in his location which allowed him to achieve his goal of buying a house and settling down with his partner, while giving their dogs the space they need to be dogs.

remote

10. Take time to transition as an engineer working remotely

When transitioning from fully remote to hybrid, it’s important to recognize that there will be some shifts to get accustomed to. As the structures of remote, distributed and hybrid work evolve, it’s important to stay flexible and notice what’s possible through multiple modalities of team building. Many teams have enjoyed in-person gatherings and connecting through virtual lunches and team games when remote.

Fernandez has had multiple roles with multiple structures at Cisco. As an intern, she was fully in person and shared desk space with other interns who collaborated on full stack engineering. While working in finance IT, Fernandez was hybrid and many of her colleagues were distributed among multiple offices. The pandemic began while she was in a DevOps role, forcing her to maintain boundaries around her work time while working fully remotely. In her current role working on Duo, Fernandez is completely remote but advocates for in-person events if possible, because “humans are social creatures who want to see each other’s faces in real life once in a while.”

For Aspinall, “when we did come back to the office, there was a bit of an adjustment period where you were overstimulated from the office.” He also wanted to ensure team members who were 100% remote were fully included. Now he sees that while half his team is fully remote and the other half is hybrid, “that doesn’t stop anyone from doing anything. All of our meetings feel the same. They’re all seamless.”

If you’re interested in joining our team from wherever you are in the world, check out our open roles.

 


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VMware Patches Critical Vulnerability in Carbon Black App Control Product

By Ravie Lakshmanan
VMware on Tuesday released patches to address a critical security vulnerability affecting its Carbon Black App Control product. Tracked as CVE-2023-20858, the shortcoming carries a CVSS score of 9.1 out of a maximum of 10 and impacts App Control versions 8.7.x, 8.8.x, and 8.9.x. The virtualization services provider describes the issue as an injection vulnerability. Security researcher Jari

Many Public Salesforce Sites are Leaking Private Data

By BrianKrebs

A shocking number of organizations — including banks and healthcare providers — are leaking private and sensitive information from their public Salesforce Community websites, KrebsOnSecurity has learned. The data exposures all stem from a misconfiguration in Salesforce Community that allows an unauthenticated user to access records that should only be available after logging in.

A researcher found DC Health had five Salesforce Community sites exposing data.

Salesforce Community is a widely-used cloud-based software product that makes it easy for organizations to quickly create websites. Customers can access a Salesforce Community website in two ways: Authenticated access (requiring login), and guest user access (no login required). The guest access feature allows unauthenticated users to view specific content and resources without needing to log in.

However, sometimes Salesforce administrators mistakenly grant guest users access to internal resources, which can cause unauthorized users to access an organization’s private information and lead to potential data leaks.

Until being contacted by this reporter on Monday, the state of Vermont had at least five separate Salesforce Community sites that allowed guest access to sensitive data, including a Pandemic Unemployment Assistance program that exposed the applicant’s full name, Social Security number, address, phone number, email, and bank account number.

This misconfigured Salesforce Community site from the state of Vermont was leaking pandemic assistance loan application data, including names, SSNs, email address and bank account information.

Vermont’s Chief Information Security Officer Scott Carbee said his security teams have been conducting a full review of their Salesforce Community sites, and already found one additional Salesforce site operated by the state that was also misconfigured to allow guest access to sensitive information.

“My team is frustrated by the permissive nature of the platform,” Carbee said.

Carbee said the vulnerable sites were all created rapidly in response to the Coronavirus pandemic, and were not subjected to their normal security review process.

“During the pandemic, we were largely standing up tons of applications, and let’s just say a lot of them didn’t have the full benefit of our dev/ops process,” Carbee said. “In our case, we didn’t have any native Salesforce developers when we had to suddenly stand up all these sites.”

Earlier this week, KrebsOnSecurity notified Columbus, Ohio-based Huntington Bank that its recently acquired TCF Bank had a Salesforce Community website that was leaking documents related to commercial loans. The data fields in those loan applications included name, address, full Social Security number, title, federal ID, IP address, average monthly payroll, and loan amount.

Huntington Bank has disabled the leaky TCF Bank Salesforce website. Matthew Jennings, deputy chief information security officer at Huntington, said the company was still investigating how the misconfiguration occurred, how long it lasted, and how many records may have been exposed.

KrebsOnSecurity learned of the leaks from security researcher Charan Akiri, who said he wrote a program that identified hundreds of other organizations running misconfigured Salesforce pages. But Akiri said he’s been wary of probing too far, and has had difficulty getting responses from most of the organizations he has notified to date.

“In January and February 2023, I contacted government organizations and several companies, but I did not receive any response from these organizations,” Akiri said. “To address the issue further, I reached out to several CISOs on LinkedIn and Twitter. As a result, five companies eventually fixed the problem. Unfortunately, I did not receive any responses from government organizations.”

The problem Akiri has been trying to raise awareness about came to the fore in August 2021, when security researcher Aaron Costello published a blog post explaining how misconfigurations in Salesforce Community sites could be exploited to reveal sensitive data (Costello subsequently published a follow-up post detailing how to lock down Salesforce Community sites).

On Monday, KrebsOnSecurity used Akiri’s findings to notify Washington D.C. city administrators that at least five different public DC Health websites were leaking sensitive information. One DC Health Salesforce Community website designed for health professionals seeking to renew licenses with the city leaked documents that included the applicant’s full name, address, Social Security number, date of birth, license number and expiration, and more.

Akiri said he notified the Washington D.C. government in February about his findings, but received no response. Reached by KrebsOnSecurity, interim Chief Information Security Officer Mike Rupert initially said the District had hired a third party to investigate, and that the third party confirmed the District’s IT systems were not vulnerable to data loss from the reported Salesforce configuration issue.

But after being presented with a document including the Social Security number of a health professional in D.C. that was downloaded in real-time from the DC Health public Salesforce website, Rupert acknowledged his team had overlooked some configuration settings.

Washington, D.C. health administrators are still smarting from a data breach earlier this year at the health insurance exchange DC Health Link, which exposed personal information for more than 56,000 users, including many members of Congress.

That data later wound up for sale on a top cybercrime forum. The Associated Press reports that the DC Health Link breach was likewise the result of human error, and said an investigation revealed the cause was a DC Health Link server that was “misconfigured to allow access to the reports on the server without proper authentication.”

Salesforce says the data exposures are not the result of a vulnerability inherent to the Salesforce platform, but they can occur when customers’ access control permissions are misconfigured.

“As previously communicated to all Experience Site and Sites customers, we recommend utilizing the Guest User Access Report Package to assist in reviewing access control permissions for unauthenticated users,” reads a Salesforce advisory from Sept. 2022. “Additionally, we suggest reviewing the following Help article, Best Practices and Considerations When Configuring the Guest User Profile.”

In a written statement, Salesforce said it is actively focused on data security for organizations with guest users, and that it continues to release “robust tools and guidance for our customers,” including:

Guest User Access Report 

Control Which Users Experience Cloud Site Users Can See

Best Practices and Considerations When Configuring the Guest User Profile

“We’ve also continued to update our Guest User security policies, beginning with our Spring ‘21 release with more to come in Summer ‘23,” the statement reads. “Lastly, we continue to proactively communicate with customers to help them understand the capabilities available to them, and how they can best secure their instance of Salesforce to meet their security, contractual, and regulatory obligations.”

Attention Online Shoppers: Don't Be Fooled by Their Sleek, Modern Looks — It's Magecart!

By Ravie Lakshmanan
An ongoing Magecart campaign has attracted the attention of cybersecurity researchers for leveraging realistic-looking fake payment screens to capture sensitive data entered by unsuspecting users. "The threat actor used original logos from the compromised store and customized a web element known as a modal to perfectly hijack the checkout page," Jérôme Segura, director of threat intelligence at
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