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Unwrapping Some of the Holiday Season’s Biggest Scams

By McAfee

Even with the holidays in full swing, scammers won’t let up. In fact, it’s high time for some of their nastiest cons as people travel, donate to charities, and simply try to enjoy their time with friends and family. 

Unfortunate as it is, scammers see this time of year as a tremendous opportunity to profit. While people focus giving to others, they focus on taking, propping up all manner of scams that use the holidays as a disguise. So as people move quickly about their day, perhaps with a touch of holiday stress in the mix, they hope to catch people off their guard with scams that wrap themselves in holiday trappings. 

Yet once you know what to look for, they’re relatively easy to spot. The same scams roll out every year, sometimes changing in appearance yet remaining the same in substance. With a sharp eye, you can steer clear of them. 

Watch out for these online scams this holiday season 

1. Shopping scams 

With Black Friday and Cyber Monday in the books, we can look forward to what’s next—a wave of post-holiday sales events that will likewise draw in millions of online shoppers. And just like those other big shopping days, bad actors will roll out a host of scams aimed at unsuspecting shoppers. Shopping scams take on several forms, which makes this a topic unto itself, one that we cover thoroughly in our Black Friday & Cyber Monday shopping scams blog. It’s worth a read if you haven’t done so already, as digs into the details of these scams and shows how you can avoid them.  

However, the high-level advice for avoiding shopping scams is this: keep your eyes open. Deals that look too good to be true likely are, and shopping with retailers you haven’t heard of before requires a little bit of research to determine if their track record is clean. In the U.S., you can turn to the Better Business Bureau (BBB) for help with a listing of retailers you can search simply by typing in their names. You can also use https://whois.domaintools.com to look up the web address of the shopping site you want to research. There you can see its history and see when it was registered. A site that was registered only recently may be far less reputable than one that’s been registered for some time. 

2. Tech support scams  

Plenty of new tech makes its way into our homes during the holiday season. And some of that tech can be a little challenging to set up. Be careful when you search for help online. Many scammers will establish phony tech support sites that aim to steal funds and credit card information. Go directly to the product manufacturer for help. Often, manufacturers will offer free support as part of the product warranty, so if you see a site advertising support for a fee, that could be a sign of a scam. 

Likewise, scammers will reach out to you themselves. Whether through links from unsolicited emails, pop-up ads from risky sites, or by spammy phone calls, these scammers will pose as tech support from reputable brands. From there, they’ll falsely inform you that there’s something urgently wrong with your device and that you need to get it fixed right now—for a fee. Ignore these messages and don’t click on any links or attachments. Again, if you have concerns about your device, contact the manufacturer directly. 

3. Travel scams 

With the holidays comes travel, along with all the online booking and ticketing involved. Scammers will do their part to cash in here as well. Travel scams may include bogus emails that pose as reputable travel sites telling you something’s wrong with your booking. Clicking a link takes you to a similarly bogus site that asks for your credit card information to update the booking—which then passes it along to the scammer so they can rack up charges in your name. Other travel scams involve ads for cut-rate lodging, tours, airfare, and the like, all of which are served up on a phony website that only exists to steal credit card numbers and other personal information. 

Some of these scams can look quite genuine, even though they’re not. They’ll use cleverly disguised web addresses that look legitimate, but aren’t, so don’t click any links. If you receive notice about an issue with your holiday travel, contact the company directly to follow up. Also, be wary of ads with unusually deep discounts or that promise availability in an otherwise busy season or time. These could be scams, so stick with reputable booking sites or with the websites maintained by hotels and travel providers themselves. 

4. Fake charity scams 

Donations to an organization or cause that’s close to someone’s heart make for a great holiday gift, just as they offer you a way to give back during the holiday season. And you guessed it, scammers will take advantage of this too. They’ll set up phony charities and apply tactics that pressure you into giving. As with so many scams out there, any time an email, text, direct message, or site urges you into immediate action—take pause. Research the charity. See how long they’ve been in operation, how they put their funds to work, and who truly benefits from them.  

Likewise, note that there some charities pass along more money to their beneficiaries than others. As a general rule of thumb, most reputable organizations only keep 25% or less of their funds for operations, while some less-than-reputable organizations keep up to 95% of funds, leaving only 5% for advancing the cause they advocate. In the U.S., the Federal Trade Commission (FTC) has a site full of resources so that you can make your donation truly count. Resources like Charity Watch and Charity Navigator, along with the BBB’s Wise Giving Alliance can also help you identify the best charities. 

5. Online betting scams 

The holidays also mean a flight of big-time sporting events, and with the advent of online betting in many regions scammers want to cash in. This scam works quite like shopping scams, where bad actors will set up online betting sites that look legitimate. They’ll take your bet, but if you win, they won’t pay out. Per the U.S. Better Business Bureau (BBB), the scam plays out like this: 

“You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses. For example, they may claim technical issues or insist on additional identity verification. In other cases, they may require you to deposit even more money before you can withdraw your winnings. Whatever you do, you’ll never be able to get your money off the site. And any personal information you shared is now in the hands of scam artists.” 

You can avoid these sites rather easily. Stick with the online betting sites that are approved by your regional gambling commission. Even so, be sure to read the fine print on any promo offers that these sites advertise because even legitimate betting sites can freeze accounts and the funds associated with them based on their terms and conditions. 

Further protection from scams 

A complete suite of online protection software, such as McAfee+ Ultimate can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, we offer $1M identity theft coverage and support from a recovery pro, just in case. 

And because scammers use personal information such as email addresses and cell phone numbers to wage their attacks, other features like our  Personal Data Cleanup service can scan high-risk data broker sites for your personal information and then help you remove it, which can help reduce spam, phishing attacks, and deny bad actors the information they need to commit identity theft. 

Scammers love a good thing—and will twist it for their own benefit. 

That’s why they enjoy the holidays so much. With all our giving, travel, and charity in play, it’s prime time for their scams. Yet a little insight into their cons, along with some knowledge as to how they play out, you can avoid them.  

Remember that they’re playing into the hustle and bustle of the season and that they’re counting on you to lower your guard more than you might during other times of the year. Keep an eye open for the signs, do a little research when it’s called for, and stick with reputable stores, charities, and online services. With a thoughtful pause and a second look, you can spare yourself the grief of a scam and fully enjoy your holidays. 

The post Unwrapping Some of the Holiday Season’s Biggest Scams appeared first on McAfee Blog.

How to Protect Yourself from March Madness Scams

By McAfee

It’s the month of top seeds, big upsets, and Cinderella runs by the underdogs. With March Madness basketball cranking up, a fair share of online betting will sure to follow—along with online betting scams. 

Since a U.S. Supreme Court ruling in 2018, individual states can determine their own laws for sports betting. Soon after, states leaped at the opportunity to legalize it in some form or other. Today, 30 states and the District of Columbia have “live and legal” sports betting, meaning that people can bet on single-game sports through a retail or online sportsbook or combination of the two in their state. 

If you’re a sports fan, this news has probably been hard to miss. Or at least the outcome of it all has been hard to miss. Commercials and signage in and around games promote several major online betting platforms. Ads have naturally made their way online too, complete with all kinds of promo offers to encourage people to get in on the action. However, that’s also opened the door for scammers who’re looking to take advantage of people looking to make a bet online, according to the Better Business Bureau (BBB). Often through shady or outright phony betting sites. 

Let’s take a look at the online sports betting landscape, some of the scams that are cropping up, and some things you can do to make a safer bet this March or any time.  

Can I bet on sports in my state, and how? 

Among the 30 states that have “live and legal” sports betting, 19 offer online betting, a number that will likely grow given various state legislation that’s either been introduced or will be introduced soon. 

 

Source: www.americangaming.org
Source: www.americangaming.org

If you’re curious about what’s available in your state, this interactive map shows the status of sports betting on a state-by-state level. Further, clicking on an individual state on the map will give you yet more specifics, such as the names of retail sportsbooks and online betting services that are legal in the state. For anyone looking to place a bet, this is a good place to start. This is further helpful for people who’re looking to get into online sports betting for the first time and is the sort of homework that the BBB advises people to do before placing a sports bet online. In their words, you can consider these sportsbooks to be “white-labeled” by your state’s gaming commission.

Source: www.americangaming.org
Source: www.americangaming.org

However, the BBB stresses that people should be aware that the terms and conditions associated with online sports betting will vary from service to service, as will the promotions that they offer. The BBB accordingly advises people to closely read these terms, conditions and offers. For one, “Gambling companies can restrict a user’s activity,” meaning that they can freeze accounts and the funds associated with them based on their terms and conditions. Also, the BBB cautions people about those promo offers that are often heavily advertised, “[L]ike any sales pitch, these can be deceptive. Be sure to read the fine print carefully.” 

Scammers and online betting 

Where do scammers enter the mix? The BBB points to the rise of consumer complaints around bogus betting sites: 

“You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses. For example, they may claim technical issues or insist on additional identity verification. In other cases, they may require you to deposit even more money before you can withdraw your winnings. Whatever you do, you’ll never be able to get your money off the site. And any personal information you shared is now in the hands of scam artists.” 

If there’s a good reason you should stick to the “white labeled” sites that are approved by your state’s gaming commission, this is it. Take a pass on any online ads that promote betting sites, particularly if they roll out big and almost too-good-to-be-true offers. These may lead you to shady or bogus sites. Instead, visit the ones that are approved in your state by typing in their address directly into your browser. 

Ready to place your bet? Keep these things in mind. 

In addition to what we mentioned above, there are several other things you can do to make your betting safer. 

1) Check the rep of the service.

In addition to choosing a state-approved option, check out the organization’s BBB listing at BBB.org. Here you can get a snapshot of customer ratings, complaints registered against the organization, and the organization’s response to the complaints, along with its BBB rating, if it has one. Doing a little reading here can be enlightening, giving you a sense of what issues arise and how the organization has historically addressed them. For example, you may see a common complaint and how it’s commonly resolved. You may also see where the organization has simply chosen not to respond, all of which can shape your decision whether to bet with them or not. 

2) Use a secure payment method other than your debit card.

Credit cards are a good way to go. One reason why is the Fair Credit Billing Act, which offers protection against fraudulent charges on credit cards by giving you the right to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Your credit card companies may have their own policies that improve upon the Fair Credit Billing Act as well. Debit cards don’t get the same protection under the Act. 

3) Get online protection.

Comprehensive online protection software will defend you against the latest virus, malware, spyware, and ransomware attacks plus further protect your privacy and identity. In addition to this, it can also provide strong password protection by generating and automatically storing complex passwords to keep your credentials safer from hackers and crooks who may try to force their way into your accounts. And, specific to betting sites, online protection can help prevent you from clicking links to known or suspected malicious sites. 

Make the safe(r) bet 

With online betting cropping up in more and more states for more and more people, awareness of how it works and how scammers have set up their presence within it becomes increasingly important. Research is key, such as knowing who the state-approved sportsbooks and services are, what types of betting are allowed, and where. By sticking to these white-label offerings and reading the fine print in terms, conditions, and promo offers, people can make online betting safer and more enjoyable. 

Editor’s Note: 

If gambling is a problem for you or someone you know, you can seek assistance from a qualified service or professional. Several states have their own helplines, and nationally you can reach out to resources like http://www.gamblersanonymous.org/ or https://www.ncpgambling.org/help-treatment/. 

The post How to Protect Yourself from March Madness Scams appeared first on McAfee Blog.

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