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Your Guide to Ransomware—and Preventing It Too

By McAfee

Ransomware. Even the name sounds scary. 

When you get down to it, ransomware is one of the nastiest attacks a hacker can wage. They target some of our most important and precious things—our files, our photos, and the information stored on our devices. Think about suddenly losing access to all of them and being forced to pay a ransom to get access back. Worse yet, paying the ransom is no guarantee the hacker will return them. 

That’s what a ransomware attack does. Broadly speaking, it’s a type of malware that infects a network or a device and then typically encrypts the files, data, and apps stored on it, digitally scrambling them so the proper owners can’t access them. Only a digital key can unlock them—one that the hacker holds. 

Nasty for sure, yet you can take several steps that can greatly reduce the risk of it happening to you. Our recently published Ransomware Security Guide breaks them down for you, and in this blog we’ll look at a few reasons why ransomware protection is so vital. 

How bad is ransomware, really? 

The short answer is pretty bad—to the tune of billions of dollars stolen from victims each year. Ransomware targets people and their families just as explained above. Yet it also targets large organizations, governments, and even companies that run critical stretches of energy infrastructure and the food supply chain. Accordingly, the ransom amounts for these victims climb into millions of dollars.  

A few recent cases of large-scale ransomware attacks include:  

  • JBS Foods, May 2021 – Organized ransomware attackers targeted JBS’s North American and Australian meat processing plants, which disrupted the distribution of food to supermarkets and restaurants. Fearing further disruption, the company paid more than $11 million worth of Bitcoin to the hacking group responsible.   
  • Colonial Pipeline, May 2021 – In an attack that made major headlines, a ransomware attack shut down 5,500 miles of pipeline along the east coast of the U.S. Hackers compromised the network with an older password found on the dark web, letting the hackers inject their malware into Colonial’s systems. The pipeline operator said they paid nearly $4.5 million to the hackers responsible, some of which was recovered by U.S. law enforcement.  
  • Kaseya, July 2021 – As many as 1,500 companies had their data encrypted by a ransomware attack that followed an initial ransomware attack on Kaseya, a company that provides IT solutions to other companies. Once the ransomware infiltrated Kaseya’s systems, it quickly spread to Kaseya’s customers. Rather than pay the ransom, Kaseya’ co-operated with U.S. federal law enforcement and soon obtained a decryption key that could restore any data encrypted in the attack.  

Who’s behind such attacks? Given the scope and scale of them, it’s often organized hacking groups. Put simply, these are big heists. It demands expertise to pull them off, not to mention further expertise to transfer large sums of cryptocurrency in ways that cover the hackers’ tracks.  

As for ransomware attacks on people and their families, the individual dollar amounts of an attack are far lower, typically in the hundreds of dollars. Again, the culprits behind them may be large hacking groups that cast a wider net for individual victims, where hundreds of successful attacks at hundreds of dollars each quickly add up. One example: a hacker group that posed as a government agency and as a major retailer, which mailed out thousands of USB drives infected with malware 

Other ransomware hackers who target people and families are far less sophisticated. Small-time hackers and hacking groups can find the tools they need to conduct such attacks by shopping on the dark web, where ransomware is available for sale or for lease as a service (Ransomware as a Service, or RaaS). In effect, near-amateur hackers can grab a ready-to-deploy attack right off the shelf. 

Taken together, hackers will level a ransomware attack at practically anyone or any organization—making it everyone’s concern. 

How does ransomware end up on computers and phones? 

Hackers have several ways of getting ransomware onto one of your devices. Like any other type of malware, it can infect your device via a phishing link or a bogus attachment. It can also end up there by downloading apps from questionable app stores, with a stolen or hacked password, or through an outdated device or network router with poor security measures in place. And as mentioned above, infected storage devices provide another avenue. 

Social engineering attacks enter the mix as well, where the hacker poses as someone the victim knows and gets the victim to either download malware or provide the hacker access to an otherwise password-protected device, app, or network. 

And yes, ransomware can end up on smartphones as well.  

While not a prevalent as other types of malware attacks, smartphone ransomware can encrypt files, photos, and the like on a smartphone, just as it can on computers and networks. Yet other forms of mobile ransomware don’t have to encrypt data to make the phone unusable. The “Lockerpin” ransomware that has struck some Android devices in the past would change the PIN number that locked the phone. Other forms of mobile ransomware paste a window over the phone’s apps, making them unusable without decrypting the ransomware. 

Avoiding ransomware in the first place 

Part of avoiding ransomware involves reducing human error—keeping a watchful eye open for those spammy links, malicious downloads, bogus emails, and basically keeping your apps and devices up to date so that they have the latest security measures in place. The remainder relies on a good dose of prevention.  

Our Ransomware Security Guide provides a checklist for both. 

It gets into the details of what ransomware looks like and how it works, followed by the straightforward things you can do to prevent it, along with the steps to take if the unfortunate ends up happening to you or someone you know. 

Ransomware is one of the nastiest attacks going because it targets our files, photos, and information, things we don’t know where we’d be without. Yet it’s good to know you can indeed lower your risk with a few relatively simple steps. Once you have them in place, chances are a good feeling will come over you, the one that comes with knowing you’ve protected what’s precious and important to you. 

The post Your Guide to Ransomware—and Preventing It Too appeared first on McAfee Blog.

Your Guide to Protecting Your Credit

By McAfee

It has a way of sneaking up on you. Credit theft and fraud.  

Maybe it’s happened to you. Maybe it’s happened to a friend or family member. There’s a call from the bank, a notification in your financial app, or a charge on the statement that’s beyond explanation. Someone else has tapped into your funds. Or worse yet, someone stole your identity and took out a loan in your name. You find out only after it’s happened. 

That’s the trick with credit theft and fraud. People typically discover it after the damage is done. Then they’re left picking up the pieces, which can cost both time and money. Not to mention a potential knock to their credit score. 

However, you can help keep it from happening to you. Our recently published Credit Protection Security Guide breaks down several ways. Here we’ll get into a quick introduction on the topic and show how you can prevent against credit theft and fraud better than ever before. 

Protecting yourself from credit theft and fraud 

It’s an unfortunate reality in the world we live in today. Credit theft and fraud are something we all need to look out for, particularly as we increasingly shop and conduct our finances online, potentially exposing that information to thieves. Some figures estimate that for nearly every $100 in purchases made with debit and credit cards worldwide, somewhere around 7 cents can be stolen or fraudulent. As you can imagine, that figure adds up quickly, to the tune of more than $28 billion globally each year. 

The flipside is this: today we have plenty of tools that make protecting our credit far easier than they ever were before. Up until now, that called for a time-consuming and sometimes rather manual process. You had to check credit separately with the different bureaus, place locks and freezes the same way, scan each credit report closely for suspicious activity, and so forth. 

Now, online protection software can take much of that work off your hands. Comprehensive protection like McAfee+ has plans that offer credit monitoring, identity monitoring, and even identity theft protection & restoration—all quickly spotting any changes, notifying you if your personal information pops up on the dark web, and providing $1 of coverage toward restoring your credit along with the help of a licensed recovery pro if the unexpected happens to you. 

Leaving less of a trail for thieves to follow 

Another thing online protection can do for you removes your personal information from those “people finder” and data broker sites. Identity thieves lean on those sites because they contain valuable information that they can piece together to commit theft and fraud in someone else’s name. If you think about your identity as a big jigsaw puzzle, these sites contain valuable pieces that can help complete the picture—or just enough to take a crack at your credit. 

In fact, personal information fuels a global data trading economy estimated at $200 billion U.S. dollars a year. Run by data brokers that keep hundreds and even thousands of data points on billions of people, these sites gather, analyze, buy, and sell this information to other companies as well as to advertisers. Likewise, these data brokers may sell this information to bad actors, such as hackers, spammers, and identity thieves who would twist this information for their own purposes. In short, data brokers don’t discriminate. They’ll sell personal information to anyone. 

Getting your info removed from these sites can seem like a daunting task. (Where do I start, and just how many of these sites are out there?) Our Personal Data Cleanup can help by regularly scanning these high-risk data broker sites for you and info associated with you like your home address, date of birth, and names of relatives—along with other detailed information about you that could include marriage licenses, voter registration and motor vehicle records, even real estate records too. It identifies which sites are selling your data, and depending on your plan, automatically requests removal. 

Take control of your credit 

How things have changed. Even as thieves have gotten savvier in the digital age, so have we. Collectively, we have a growing arsenal of ways that we can keep on top of our credit and protect ourselves from credit theft and fraud.  

Our Credit Protection Security Guide breaks it all down in detail. In it, you’ll learn more about how thieves work, ways you can secure your credit online and off, how to monitor and lock it down, plus protect your mobile wallets too. It’s thorough. Yet you’ll find how straightforward the solution is. A few changes in habits and a few extra protections at your side will go a long way toward prevention—helping you avoid that call, text, or notification that your credit has been compromised. 

In all, you can take control of your credit and make sure you’re the only one putting it to good use. 

The post Your Guide to Protecting Your Credit appeared first on McAfee Blog.

How To Recognize An Online Scam

By Alex Merton-McCann

It’s been a particularly busy and colourful week, scam-wise in our household. Between 4 family members, we’ve received almost 20 texts or emails that we’ve identified as scams. And the range was vast: from poorly written emails offering ‘must have’ shopping deals to terse text messages reprimanding us for overdue tolls plus the classic ‘Dear mum, I’ve smashed my phone’ and everything in between. 

There’s no doubt that scammers are dedicated opportunists who can pivot fast. They can pose as health authorities during a pandemic, charities after a flood or even your next big love on an online dating platform. And it’s this chameleon ability that means we need to always be on red alert! 

How Big An Issue Are Scams in Australia? 

According to the Australian Competition and Consumer Commission (ACCC), Aussies lost a record amount of more than $2 billion in scams in 2021. And that was with record levels of intervention from the government, law enforcement agencies and the private sector. The most lucrative scams were investment scams ($701 million) followed by payment redirection scams ($227 million) and then romance scams which netted a whopping $142 million. 

But the psychological trauma that is often experienced by victims can be equally as devastating. Many individuals will require extensive counselling and support in order to move on from the emotional scarring from being a victim of hacking. 

So, with scammers putting so much energy into trying to lure us into their web, how can we stay one step ahead of these online schemers and ensure we don’t become a victim? 

What You Can Do To Stay Ahead Of The Scammers 

While there are no guarantees in life, there are a few steps you can take so that you can quickly recognise an online scam. 

1. Slow Down 

If you’ve received a text message, email or call that you think is a scam, don’t respond. Take your time. Slow down and pause. If it’s a call, and you’re not sure – hang up! Or if it’s a text or email – delete it! But if you are concerned that it might be legitimate, call the company directly using the contact information from their official website or through their secure apps.  

2. Think First 

If you are being asked to share your personal information or pay money either via a text or phone call, take some time to think. Does it feel legitimate? Do you have a relationship with this organisation? Remember, scammers are very talented at pretending they are from organisations you know and trust. If in doubt, contact the company directly via their official communication channels. Or ask a trusted friend or family member for their input. But remember, NEVER click on any links in messages from people or organisations you don’t know – no exceptions!! 

3. If Concerned, Act Fast!  

Do not hesitate to take action if something feels wrong. If there are any transactions on your credit card or bank statements that don’t look right, call your bank immediately. If you think you may have given personal information to scammers, then act fast. I recommend calling ID Care – Australia and New Zealand’s national identity and cyber support service. They are a not-for-profit charity that provides support to individuals affected by identity and cyber security issues. 

ReportCyber is another way of notifying authorities of a scam. An initiative of the Australian Government and the Australian Cyber Security Centre, it helps authorities investigate and shut down scams. It’s also a good idea to report the scam to Scamwatch – the dedicated scam arm of the Australian Competition and Consumer Commission (ACCC). 

4. Get Ahead Of The Scammers 

We’ve all heard that ‘prevention is better than a cure’ so taking some time to protect yourself before a scammer comes your way is a no-brainer. Here are my top 5 things to do: 

  • Ensure all your online accounts have an individual complex password. Use a password manager – they’ll create and remember your passwords. 
  • Add multi-factor authentication whenever possible. This could be a code sent to your phone, a token or a secret question. 
  • Ensure you have security software on all your devices 
  • Close any online accounts you don’t use. It will reduce the probability of being caught in a data breach. 
  • Software updates are an important way of protecting your devices (and private info) from security vulnerabilities. So, ensure these are automated.  

Please don’t think smart people don’t get caught up in scams because they do!! Scammers are very adept at looking legitimate and creating a sense of urgency. With many of us living busy lives and not taking the time to think critically, it’s inevitable that some of us will become victims. And remember if you’re offered a deal that just seems too good to be true, then it’s likely a scam! Hang up or press delete!! 

The post How To Recognize An Online Scam appeared first on McAfee Blog.

Start the New Year Right With This 3-Step Digital Detox

By McAfee

Pledging to follow healthier habits is consistently the most popular new year’s resolution. That January 1st promise looks different to everyone: snacking less often, going to the gym more often, drinking more water, drinking less soda, etc. This year, instead of a juice cleanse subscription, opt for a healthier habit that’s not an unappetizing shade of green: follow this digital detox, instead! In three easy steps, you can make great strides in improving your digital wellness. 

1. Update

There are various aspects of your digital habits that you should consider updating for a more private and safer online life. For starters, update your passwords. Do you reuse the same password for multiple online accounts? Doing so puts your personally identifiable information (PII) at great risk. For example, if a business with which you have an online shopping account is breached by a cybercriminal, your login and password combination could make it on the dark web, through no fault of your own. Then, through a brute force attack, a criminal could use that same password and username combo to walk into your banking or tax filing accounts.   

Remembering unique, complicated passwords and passphrases for your dozens of online accounts would be impossible. Luckily, there’s software that remembers them for you! It’s called a password manager, which acts as a vault for all your login information. Just remember one master password, and you can be confident in the security of your accounts and never have to deal with the hassle of forgetting passwords. 

Another aspect of updating you should adopt in 2023 is making an effort to always upgrade to the latest software updates on all your devices. The easiest way to do this is to turn on automatic updates. From there, you don’t need to take any further action! Apps and operating systems (like Apple, Android, and Windows) often release updates to patch security vulnerabilities. When you run outdated software, there’s a chance a cybercriminal could take advantage of that security gap. 

Finally, make sure that you keep updated on the latest security headlines. Consider setting up news alerts to notify you when a breach occurs at a company that you frequent or have an account with. Speed is often key in making sure that your information remains safe, so it’s best practice to have your finger on the pulse on the security news of the day. 

2. Connect

A new year digital detox can be a whole family affair. Connect with your family, anyone connected to your home network, and your elderly relatives to get everyone on the same page with security best practices. Here are some common online security snags people of all ages encounter: 

Social media oversharing.

Everyone has an oversharer on their newsfeed. Alert your family members of the dangers of posting too much about their personal life. When someone takes those “get to know you” quizzes and posts their answers, cybercriminals can use that post to take educated guesses at your passwords. Additionally, social engineers can tailor social media scams to specific people in order to increase the chances of tricking someone into sending money or sharing valuable personal or banking details. 

Falling for phishing.

While spam filters catch a lot of phishing emails, phishers are getting smarter by the day and are making their attempts more and more believable. Connect with your loved ones and make sure they know how to recognize phishing emails, texts, and social media direct messages. Telltale signs of a phishing message include:  

  • Typos and grammar mistakes 
  • Over-the-top language that makes you feel very angry, sad, or excited 
  • Harsh consequences for not replying within a short timeframe 
  • Requests for passwords or Social Security Numbers 
  • Blurry logos 

If you’re ever unsure if a message is a phishing attempt, the best course of action is to just delete it. If the “sender” is a well-known institution, follow up with a phone call using the official customer service number listed on their website. The phisher may also claim to be someone you know personally. In that case, give the loved one in question a phone call. It’s a good excuse to reconnect and have a nice conversation! 

Visiting unsafe sites.

In the quest for free streams of the latest new show or movie, people often encounter unsafe sites that hide malware, spyware or other types malicious links and programs. Some types of malware can jump from one device to others connected to the same home Wi-Fi network. That’s why it’s important to make sure everyone under your roof practices excellent digital security habits. One wrong click could sink an entire household. Consider signing up your family for a safe browsing extension that can notify you when you stray onto a risky site. So, instead of putting your device at risk during movie night, connect with your friends or loved ones over one copy of a safely and officially purchased version. 

3. Balance

As with any new health regimen, immediately zooming from zero to a hundred will likely be overwhelming and result in failure. The same goes for adopting new digital safety habits. If you try to do too much at once, all the security measures you put in place will likely get in the way of your daily online activities. The more inconvenient it is, the more likely you may be to cut corners; thus, negating all the progress you’ve made. 

Being cybersafe doesn’t mean you can’t still enjoy your connected devices to the fullest. It just means that you may need to act with more intention and slow down before volunteering personal details online or clicking on links.  

Supplement Your Digital Detox With McAfee+ 

To supplement your digital detox, consider signing up for McAfee+ Ultimate to make 2023 the year for a safer online you. McAfee+ Ultimate includes all the tools you need to live your best online life safely and privately, including a password manager, web protection, unlimited VPN and antivirus, and $1 million in identity theft coverage and restoration for peace of mind. 

Cheers to a digitally smart 2023! 

The post Start the New Year Right With This 3-Step Digital Detox appeared first on McAfee Blog.

How to Browse Privately on Your Phone

By McAfee

Your phone is likely a daily companion, giving you access to work emails, chats with friends, weather reports, and more — all in the palm of your hand. You can also use your phone for browsing online, looking up everything from your favorite recipes to your most-read media webpages. 

While being able to browse whenever and wherever you want is convenient, you might prefer that your phone doesn’t save all your online searches. For example, if you frequently let other people use your phone, you may not want them to have access to a history of your Google searches. In this case, you can use private browsing or “incognito mode.” 

This allows you to browse online without leaving any trace of your browsing activity on your mobile phone. Configuring your phone to use incognito mode can give you greater confidence while surfing online, as you’ll enjoy the peace of mind that comes with knowing your browser history isn’t recorded on your device.  

This article explains what incognito mode is and how you can set it up on your mobile phone. 

What is Incognito Mode?

Incognito mode allows you to browse online without leaving certain data on the device you’re using. Also referred to as private browsing mode, it makes sure there’s no record of your search engine history, websites you visited, and even login details (and related passcodes) on that device.  

As soon as you close the incognito web browser window, any cookies are erased and all these details disappear instead of being saved. 

That said, if you leave an incognito browser window open on your phone — and then hand your phone to someone else — they’ll be able to see the activity. So, if you want to make the most of incognito mode, make sure to close the browser window after every surfing session.  

Further, if you actively bookmark a page, it will be saved — even if you’re in incognito mode. Read on for some more caveats surrounding incognito mode and the extent of privacy it gives you. 

Is incognito mode really private browsing?

It’s important to note that incognito mode or private browsing mode is a device-specific privacy measure. It makes sure that your search and web browsing history isn’t visible on the device itself.  

However, your traffic and activity are both still visible to third parties beyond your device, such as your network admin, internet service provider (ISP), and the websites and search engines that you visit. 

Viewing in private or incognito mode also won’t disguise your unique IP address from these parties. Incognito mode further doesn’t secure your device against cyberthreats like hackers.  

That said, there are plenty of other tools you can use to safeguard your device against cybercriminals. For example, McAfee+ helps to secure your Wi-Fi connection, shield you from malicious websites or links, and detect malware. 

Can I Get Incognito Mode on my Phone?

You may already be familiar with incognito mode through your computer. For example, many people set up incognito mode through browsers like Mozilla Firefox, Google Chrome, Safari, Microsoft Edge, or Internet Explorer.  

However, incognito mode isn’t just for computers — you can also use it on your phone’s web browsing apps. 

How to turn on incognito mode

The steps to setting up incognito mode are fairly straightforward. That said, it depends largely on which type of device you have.  

Setting up private browsing or incognito mode for an Android isn’t the same as setting it up for iOS. Read on to learn how to go incognito whether you’ve got an Apple iPhone or an Android phone like Samsung. 

Private browsing on your Android device

The process for setting up incognito mode also varies based on the browser you’re using. Here’s how to set it up in the Google Chrome browser for your Android (note that the Google Chrome app is the default browser for most Android phones): 

  1. Open Chrome. 
  2. Tap the three dots at the top-right corner of the screen. 
  3. Tap “New incognito tab.” This will open up a new incognito window. 
  4. Close the incognito window to end the incognito session. 

Remember, for Google Chrome’s incognito mode to do the trick, you need to close your browsing session after each use. If you leave the tab open and someone else uses your phone, they can see your activity. 

Private browsing on your iPhone 

For iPhones, the default browser is Safari. Here’s how to set up private browsing in Safari for your iPhone: 

  1. Open Safari. 
  2. Tap the tab icon at the bottom right of the screen (it looks like two overlapping squares). 
  3. Tap “private” at the bottom-left of the screen. 
  4. To exit private mode, tap “private” again. 

Again, remember to close your browser’s private tabs when you’re done surfing. This makes sure that cookies are deleted and the private session is safely hidden from your device’s history. 

Do certain apps offer incognito mode?

The above steps can help you set up incognito mode on your Apple or Android phone’s browser. However, you probably use your phone for much more than browsing.  

You might have apps for watching videos, getting driving directions, listening to music, and more. And the tips above will only protect your privacy when using the phone’s browser — not apps. 

That said, some apps offer their very own in-app incognito mode. Examples include YouTube, Google Maps, Spotify, and Instagram. Other apps simply offer the option of private sessions, requiring you to log in with a dedicated username and password if you’re going to use the app. These include Whatsapp, Dropbox, Amazon, PayPal, and Evernote.  

Some of these apps can even be configured so they’re only unlockable with touch ID or face ID. 

Enhance Your Device’s Security

Browsing in incognito or private mode on your phone allows you to surf online without leaving any trace of your search history on that specific device. However, it doesn’t block third parties like your internet service provider or network administrator from seeing what websites you’ve visited. Only your phone is affected. 

Incognito mode also doesn’t protect you against potential cyberthreats, like malware. To stay safe and browse with confidence, consider McAfee Mobile Security. It includes Wi-Fi privacy protection, browsing safeguards, shields against unauthorized third-party activities, and more — and it works for Android and iOS devices. Find out more. 

The post How to Browse Privately on Your Phone appeared first on McAfee Blog.

McAfee 2023 Threat Predictions: Evolution and Exploitation

By McAfee Labs

As 2022 draws to a close, the Threat Research Team at McAfee Labs takes a look forward—offering their predictions for 2023 and how its threat landscape may take shape.  

This year saw the continued evolution of scams, which is unlikely to slow down, as well as greater adoption of Chrome as an operating system. It also saw the introduction of AI tools that are easy and accessible to virtually anyone with a phone or laptop, which will continue to have significant implications, as will the fluctuating popularity of cryptocurrency and the emergence of “Web3.”  

Advances such as these have set the stage for 2023, which will continue to reshape our interactions with technology—advances that bad actors will try to exploit, and in turn, us.  

Yet as the threat landscape continues to evolve, so do the ways we can protect ourselves. With that, we share McAfee’s threat predictions for 2023, along with insights and advice that can help us enjoy the advances to come with confidence. 

AI Goes Mainstream and the Distribution of Disinformation Rises 

By Steve Grobman, Chief Technology Officer 

Humans have been fascinated by artificial intelligence (AI) for almost as long as we’ve been using computers. And in some cases, even fearful of it. Depictions in pop culture range from HAL, the sentient computer from 2001: A Space Odyssey to Skynet, the self-aware neural network at the center of the Terminator franchise. The reality of current AI technologies is both more complicated and less autonomous than either of these. While AI is rapidly evolving, humans remain at the heart of it, and whether it’s put to beneficial or nefarious use. 

Within the last few months, creating AI-generated images, videos, and even voices are no longer strictly left to professionals. Now anyone with a phone or computer can take advantage of the technology using publicly available applications like Open AI’s Dall-E or stability.ai’s Stable Diffusion. Google has even made creating AI-generated videos easier than ever. 

What does this mean for the future?  It means the next generation of content creation is becoming available to the masses and will only continue to evolve. People both at work and at home will have the ability to create the AI-generated content in minutes. Just as desktop publishing, photo editing, and inexpensive photorealistic home printers created major advances that empowered individuals to create content that previously required a professional designer, these technologies will enable sophisticated outputs with minimal expertise or effort.   

Advances in desktop publishing and consumer printing also provided benefits to criminals, enabling better counterfeiting and more realistic manipulation of images. Similarly, these emerging next-generation content tools will also be used by a range of bad actors. From cybercriminals to those seeking to falsely influence public opinion, these tools will empower scammers and propagandists to take their tradecraft to the next level with more realistic results and significantly improved efficiency.  

This is especially likely to ramp up in 2023 as the U.S. begins the 2024 presidential election cycle in earnest. Globally, the political environment is polarized. The confluence of the emergence of accessible next-generation generative AI tools and what is sure to be a highly contested 2024 election season is a perfect storm for creating and distributing disinformation for political and monetary gain.  

We’ll all need to be more mindful of the content we consume and the sources that it originates from. Fact-checking images, videos, and news content, something that’s already on the rise, will continue to be a necessary and valuable part of media consumption. 

New Year, New Scams 

By Oliver Devane, Security Researcher 

Cryptocurrency scams 

In 2022 we saw several online scams making use of existing content to make crypto scams more believable. One such example was the double your money cryptocurrency scam that used an old Elon Musk video as a lure. We expect such scams to evolve in 2023 and make use of deep fake videos, as well as audio, to trick victims into parting ways with their hard-earned money.  

Investment scams 

The financial outlook of 2023 remains uncertain for many people. During these times, people often look for ways to make some extra money and this can lead them vulnerable to social media messages and online ads that offer huge financial gains for little investment.   

According to the IC3 2021 report, the losses for financial scams increased from $336,469,000 in 2020 to $1,455,943,193 in 2021, this shows that this type of scam is growing by an enormous amount, and we expect this to continue. 

Fake loans 

Unfortunately, scammers will often target the most vulnerable people. Fake loan scams are one such scam where the scammers know that the victims are desperate for the loan and therefore are less likely to react to warning signs such as asking for an upfront fee. McAfee predicts that there will be a large increase in these types of scams in 2023. When looking for a loan, always use a trusted provider and be careful of clicking on online ads.  

Metaverse 

Metaverses such as Facebook’s Horizon enable their users to explore an online world that was previously unimaginable. When these platforms are in the early stages, malicious actors will usually attempt to exploit the lack of understanding of how they work and use this to scam people. We have observed phishing campaigns targeting users of these platforms in 2022 and we expect this to increase dramatically in 2023 as more and more users sign up for the platforms.   

The Rise of ChromeOS Threats 

By Craig Schmugar, McAfee Senior Principal Engineer 

More than 25 years ago, Windows 95 became the platform of choice not just for millions of users around the globe, but for malware authors targeting those users. Over the years, Windows has evolved, as has the threat landscape. Today, Windows 10 and 11 make up the majority of the desktop PC market, but thanks to the rise of the mobile Internet, device diversity has greatly evolved since the advent of Windows 95.   

Over five years ago, Android overtook Windows as the world’s most popular OS and with this shift bad actors have been pursing alternative methods of attack. The ultimate vectors are those which impact users across a spectrum of devices. Email and web-based scams (some of which are outlined in the blog above) are as prolific as ever as these technologies are ubiquitous across desktop and mobile devices.  

Meanwhile, other technologies span across desktop and mobile experiences as well. For Google, such cross-platform capabilities are highlighted by increased adoption of ChromeOS and a few underlying technologies. This includes 270 million active Android users and a 270% increase in Progressive Web Application (PWA) installations [https://chromeos.dev].  ChromeOS’ ability to run Android applications, combined with its wide-spread adoption, provides the climate for increased attention by those with ill intentions.   

Similarly, adoption of PWAs provide bad actors with additional incentive to deliver deceptive and imposter attacks through this multi-OS channel, including ChromeOS, iOS, MacOS, and Windows.   

Finally, on the heels of COVID restrictions that impacted schools in various countries, Google reported 50 million students and educators worldwide [https://chromeos.dev] using ChromeOS. Many users will be unaware of malicious Chrome extensions lurking in the Chrome Web Store. 

All of this means that the stage is set for a marked increase in threats impacting Chromebook in the year to come. In 2023, we can expect to see Chromebook users among millions of unsuspecting victims that download and run malicious content, whether from malicious Android Apps, Progressive Web Apps, or Chrome Web Store extensions, users should be leery of popups and push notifications urging them to install untrusted apps. 

Web3 Threats will take advantage of FOMO 

By Fernando Ruiz, Senior Security Researcher 

Editor’s Note: Web3? FOMO? If you’re already lost, you’re not alone. Web3 is a term some use to encompass decentralized internet services, technologies like Bitcoin and Non-Fungible Tokens (digital art that collectors can purchase with cryptocurrency). Still confused? A lot of people are. This New York Times article is a good primer on what is currently considered Web3.   

As for FOMO, that’s just an acronym meaning the “Fear of Missing Out.” That nagging feeling, most often felt by extroverts, that others are out there having more fun than them and that they’re missing the party. 

Whether you invest in cryptocurrency or just see the headlines on Twitter, no doubt you’ve seen that the price of cryptocurrency has sharply declined during 2022. These fluctuations are becoming more normal as crypto becomes even more mainstream. It’s very likely that the value of crypto will rise again.  

When the last upturn in valuation happened near the start of the pandemic, the hype about crypto also skyrocketed. Suddenly Bitcoin and other cryptocurrencies were everywhere. Out of that, rose the concept of Web3, with more companies investing in new applications over blockchain (the technology that is the backbone of cryptocurrency).  

McAfee predicts that the popularity of cryptocurrency will rise again, and consumers will hear much more about Web3 concepts like decentralized finance (DeFi), decentralized autonomous organizations (DAOs), self-sovereign identity (SSI) and more.  

Some amateur investors, remembering the rapid rise of the value of Bitcoin earlier this decade, won’t want to miss out on what they think will be a great opportunity to get rich quick. It’s this group that bad actors will seek to exploit, offering up links or applications that play on these users’ crypto/Web3 FOMO.  

As crypto bounces back and initial awareness of decentralization grows in the general population, consumers will begin to explore these Web3 offerings without fully understanding what they mean or what dangers they should be aware of, leaving them open to scams as they invest time and money into crypto or creating their own NFT content. These scams could entice users to click on a link or download an app that appears to legitimately interact with some blockchains, but in actuality:  

  • Does not have the functionality to interact with any blockchain. 
  • Are designed to collect traditional currency for fees or services that do not actually provide any value. 
  • Possess aggressive adware that compromises user’s privacy, time, device performance, data usage, and drains their device battery. 

Additionally, when consumers DO hold crypto, NFT, digital land, or other blockchain financial assets they are going to be targeted for more sophisticated threats that can drain their funds: smart contracts, exchanges, digital wallets, and synchronization services can all be associated with hidden authorizations that allow a third party (potentially a bad actor) to take control of the assets. It’s important that users read the terms and conditions of any app they download, especially those that will be accessing ANY type of financial institution or currency, whether traditional or crypto.  

Social engineering will also continue to be a top entry point for cybercriminals. The complexity of the attacks will evolve as the technology does, which will require more preparation and understanding of how Web3 applications and tools work in order to safely interact with them. 

What has emerged from the world of Web3 thus far, while exciting, has also expanded attack surfaces and vectors, which we expect to see grow throughout 2023 as Web3 evolves. 

The post McAfee 2023 Threat Predictions: Evolution and Exploitation appeared first on McAfee Blog.

“This Connection Is Not Private” – What it Means and How to Protect Your Privacy

By McAfee

Have you ever been browsing online and clicked a link or search result that took you to a site that triggers a “your connection is not private” or “your connection is not secureerror code? If you’re not too interested in that particular result, you may simply move on to another result option. But if you’re tempted to visit the site anyway, you should be sure you understand what the warning means, what the risks are, and how to bypass the error if you need to.   

What does “this connection is not private” mean?

A “your connection is not private” error means that your browser cannot determine with certainty that a website has safe encryption protocols in place to protect your device and data. You can bump into this error on any device connected to the internet — computer, smartphone, or tablet.  

So, what exactly is going on when you see the “this connection is not private” error?  

For starters, it’s important to know that seeing the error is just a warning, and it does not mean any of your private information is compromised. A “your connection is not privateerror means the website you were trying to visit does not have an up-to-date SSL (secure sockets layer) security certificate. 

Website owners must maintain the licensing regularly to ensure the site encryption capabilities are up to date. If the website’s SSL certificate is outdated, it means the site owners have not kept their encryption licensing current, but it doesn’t necessarily mean they are up to no good. Even major websites like LinkedIn have had momentary lapses that would throw the error. LinkedIn mistakenly let their subdomain SSL certificates lapse.  

In late 2021, a significant provider of SSL certificates, Let’s Encrypt, went out of business. When their root domain officially lapsed, it created issues for many domain names and SSL certificates owned by legitimate companies. The privacy error created problems for unwitting businesses, as many of their website visitors were rightfully concerned about site security.  

While it does not always mean a website is unsafe to browse, it should not be ignored. A secure internet connection is critical to protecting yourself online. Many nefarious websites are dangerous to visit, and this SSL certificate error will protect you from walking into them unaware.   

SSL certification standards have helped make the web a safer place to transact. It helps ensure online activities like paying bills online, ordering products, connecting to online banking, or keeping your private email accounts safe and secure. Online security continues to improve with a new Transport Layer Security (TLS) standard, which promises to be the successor protocol to SSL. 

So be careful whenever visiting sites that trigger the “connection is not private” error, as those sites can potentially make your personal data less secure and make your devices vulnerable to viruses and malware 

Note: The “your connection is not private” error is Google Chrome‘s phrasing. Microsoft Edge or Mozilla Firefox users will instead see a “your connection is not secure” error as the warning message.   

How to fix the “connection is not private” error

If you feel confident that a website or page is safe, despite the warning from your web browser, there are a few things you can do to troubleshoot the error.  

  • Refresh the page. In some cases, the error is just a momentary glitch. Try reloading the page to rule out a temporary error.  
  • Close browser and reopen. Closing and reopening your web browser might also help clear a temporary glitch.  
  • If you’re on public WiFi, think twice. Hackers often exploit public WiFi because their routers are usually not as secure or well-maintained for security. Some public WiFi networks may not have an SSL connection, or they may limit your access to websites. You can safely browse more securely in public spaces if you have an antivirus software or virtual private network (VPN) solution. 
  • Use “Incognito” mode. The most used browsers (Google Chrome browser, Mac‘s Safari, Mozilla Firefox, and Microsoft Edge) offer an “Incognito mode” that lets you browse without data collecting in your history or cache. Open the site in a new incognito window and see if the error still appears.  
  • Clear the cache on your browser. While cookies make browsing the web more convenient and personalized, they also can hold on to sensitive information. Hackers will take advantage of cached data to try and get passwords, purchase information, and anything else they can exploit. Clear browsing data before going to a site with the “connection is not secure” error to help limit available data for hackers 
  • Check the computer’s date and time. If you frequently see the “connection is not private” error, you should check and ensure your computer has the accurate time and date. Your computer’s clock can sometimes have time and date stamp issues and get glitchy in multiple ways. If it’s incorrect, adjust the date and set the time to the correct settings.  
  • Check your antivirus software. If your antivirus software is sensitive, you may have to disable it momentarily to bypass the error. Antivirus software protects you, so you should be careful to remember to turn the software back on again after you’ve bypassed the error.  
  • Be sure your browsers and operating systems are up to date. You should always keep your critical software and the operating system fully updated. An outdated browser can start getting buggy and can increase the occurrence of this kind of error.  
  • Research the website. Do a quick search for the company of the website you wish to visit and make sure they are a legitimate business. You can search for reviews, Better Business Bureau ratings, or check for forums to see if others are having the same issue. Be sure you are spelling the website address correctly and that you have the correct URL for the site. Hackers can take advantage of misspellings or alternative URLs to try and snare users looking for trusted brands. 
  • If it’s not you, it’s them. If you’ve tried all the troubleshooting techniques above and you still see the error, the problem is likely coming from the site itself. If you’re willing to take your chances (after clearing your browser’s cache), you can click the option to “proceed to the domain,” though it is not recommended. You may have to choose “advanced settings” and click again to visit the site.   

Remember, you are taking your chances anytime you ignore an error. As we mentioned, you could leave yourself vulnerable to hackers after your passwords, personal information, and other risks.  

How to protect your privacy when browsing online

Your data and private information are valuable to hackers, so they will continue to find new ways to try and procure it. Here are some ways to protect yourself and your data when browsing online.  

  • Antivirus solutions are, hands down, your best line of protection against hacking. Solutions like McAfee+ Ultimate offer all the tools you need to secure your data and devices.  
  • Use strong passwords and two-factor authentication when available. 
  • Delete unused browser extensions (or phone apps) to reduce access. 
  • Always keep your operating system and browsers up-to-date. You can open system preferences and choose to update your system automatically. 
  • Use a secure VPN solution to shield your data when browsing. 
  • Use your favorite browser’s incognito mode to reduce the data connected to your devices. 
  • Remove any 3rd party apps from your social media accounts — especially if you’ve recently taken a Facebook quiz or similar (also, don’t take Facebook quizzes). 
  • Engage the highest privacy settings in each of your browsers. 
  • Always check the address bar for HTTPS before sharing credit cards or other sensitive data on a website. 
  • Share less personal and private information on social media.  

Discover how McAfee keeps you and your data safe from threats

As we continue to do more critical business online, we must also do our best to address the risks of the internet’s many conveniences.  

A comprehensive cybersecurity tool like McAfee+ Ultimate can help protect you from online scams, identity theft, and phishing attempts, and ensure you always have a secure connection. McAfee helps keep your sensitive information out of the hands of hackers and can help you keep your digital data footprints lighter with personal data cleanup.  

With McAfee’s experts on your side, you can enjoy everything the web offers with the confidence of total protection. 

The post “This Connection Is Not Private” – What it Means and How to Protect Your Privacy appeared first on McAfee Blog.

The Medibank Data Breach – Steps You Can Take to Protect Yourself

By McAfee

Hackers have posted another batch of stolen health records on the dark web—following a breach that could potentially affect nearly 8 million Australian Medibank customers, along with nearly 2 million more international customers. 

The records were stolen in October’s reported breach at Medibank, one of Australia’s largest private health insurance providers. Given Australia’s population of almost 26 million people, close to a third of the population could find themselves affected.  

The hackers subsequently issued ransomware demands with the threat of releasing the records. With their demands unmet, the hackers then started posting the records in batches, the first on November 8th and the latest dropping on November 14th. 

According to Medibank, the records and information could include diagnoses, a list of conditions, and further information such as: 

“[P]ersonal data such as names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for AHM customers (not expiry dates), in some cases passport numbers for our international students (not expiry dates), and some health claims data.” 

Medibank continues to keep its customers up to date on the latest developments on its website and further states they will contact customers, via email and post, to clarify what has been stolen and what has been published on the dark web.  

What should I do if I think my information was caught up in the Medibank breach? 

Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. In the case of Medibank, the hackers posted the stolen information on the dark web, which unfortunately means that the likelihood of a potential scammer or thief obtaining this information is a near certainty. 

In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part. 

Report unauthorised use of your information or accounts immediately 

Home Affairs Minister Clare O’Neil called for Australians to “Contact Services Australia if you believe there has been unauthorised activity in your Medicare account.” Further, Australians can take the following additional steps to protect themselves in the wake of identity theft. 

Keep an eye out for phishing attacks 

With some personal information in hand, bad actors may seek out more. They may follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches. 

If you are contacted by Medibank, make certain the communication is legitimate. Bad actors may pose as Medibank to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the Medibank website or contact them by phone directly. 

Change your passwords and use a password manager 

While it does not appear that login information was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly can reduce your risk in the event of a data breach. Namely, a breached password is no good to a hacker if you’ve changed it. 

Enable two-factor authentication 

While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it. 

Consider using identity monitoring 

An identity monitoring service can monitor everything from email addresses to credit cards, bank account numbers and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s identity monitoring service helps you keep an eye on your personal info and provides alerts if your data is found, averaging 10 months ahead of similar services. 

Check your credit and consider a credit freeze 

When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in your name. This may include identity theft, where someone pretends to be you, generally to gain access to more information or services, and may escalate to identity fraud, where funds are stolen from your account. 

Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies in Australia— Equifax, illion, and Experian. This will help prevent bad actors from opening new lines of credit or take out loans in your name by “freezing” your credit report so that potential creditors cannot pull it for reference. Terms of freezing a credit report will vary, so check with each agency for details. 

Consider using comprehensive online protection 

A complete suite of online protection software can offer layers of extra security. Identity thieves generally focus on easy targets to save time. Elevated security across the majority of your data can make you a far more difficult target. In addition to more private and secure time online with a VPN, identity monitoring, and password management, this includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, McAfee offers support from a licensed recovery pro who can help you restore your credit, just in case. 

Should I replace my driver’s licence? 

Per Medibank, some victims of the breach may have had their driver’s licence number exposed. Given that a licence number is such a unique piece of personally identifiable information, anyone notified by Medibank that theirs may have been affected should strongly consider changing them. The process for replacing a licence document will vary depending on your state or territory.  

The recent Optus breach of September 2022 saw some states and territories propose making exceptions to the rules for attack victims, so look to your local government for guidance.  

The Medibank data breach – you have ways to protect yourself 

Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the Medibank breach.  

However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, which makes protection a must.  

The post The Medibank Data Breach – Steps You Can Take to Protect Yourself appeared first on McAfee Blog.

A Guide to Remove Malware From Your iPhone

By McAfee

Malicious software, or “malware,” refers to any program designed to infect and disrupt computer systems and networks. The risks associated with a malware infection can range from poor device performance to stolen data. 

However, thanks to their closed ecosystem, built-in security features, and strict policies on third-party apps, Apple devices tend to be less prone to malware infections compared to their Android counterparts. But it’s important to note that they’re not completely without vulnerabilities 

Several iPhone viruses could infect your smartphone and affect its functionality, especially if you jailbreak your iPhone (that is, opening your iOS to wider features, apps, and themes).  

This article covers how you can detect malware infections and how to remove viruses from your device so you can get back to enjoying the digital world. 

How does malware affect iPhones?

Malware can affect your iPhone in a variety of ways. Here are a few telltale signs that your iPhone might have an unwelcome visitor.  

  • Your iPhone’s battery life is shorter than usual. 
  • Pop-up ads frequently appear. 
  • Apps crash for no apparent reason. 
  • Unfamiliar apps are installed on your iPhone. 
  • You notice high data usage. 
  • The operating system is noticeably slow. 
  • Your iPhone is overheating. 

How to check your iPhone for malware

If you notice any of the signs above, it’s a good idea to check for malware. Here are some steps you can take. 

  1. Look for unfamiliar apps. If you’re anything like the average smartphone user, you’ve probably downloaded dozens (if not hundreds) of apps. The sheer number of programs on your iPhone makes it easy for malicious apps to hide in plain sight and remain undetected for a long time. Take some time to swipe through all of your apps and closely inspect any that you don’t remember downloading or installing. 
  2. Check your data usage. Heavy data usage can be a sign of a malware infection, which is why you should keep an eye on it if you suspect a virus is in your system. To do so, go to Settings > Mobile Data and check if your data usage is higher than usual. 
  3. Check power consumption. Some types of malware run in the background and consume a significant amount of power without you noticing. To make sure that no such apps are installed on your phone, head over to Settings > Battery and select a period of your choice. Uninstall any unfamiliar apps that stand out. 
  4. Keep an eye on pop-up ads. Running into pop-up ads is inevitable when browsing the internet. However, your phone might be infected with adware if you’re getting them at an alarming frequency. 
  5. Scan your phone using antivirus software. As helpful as these steps are, running a complete scan using antivirus software is one of the most effective ways to detect malware. If you don’t have one installed already, consider using McAfee Mobile Security. This comprehensive security solution provides full-scale protection that includes a safe browsing feature to protect your digital life, Wi-Fi privacy, and a VPN for a more secure internet connection. Highly effective scans detect malicious apps and unwanted visitors before they enter your digital space. 

How to remove malware from your iPhone

If you’ve confirmed malware on your iPhone, don’t worry. There’s still time to protect yourself and your data. Below is an action plan you can follow to remove malware from your device. 

Update your iOS (if applicable)

In many cases, hackers exploit outdated versions of iOS to launch malware attacks. If you don’t have the latest version of your operating system, it’s a good idea to update iOS to close this potential vulnerability. Just follow these steps: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Software Update. 
  4. Follow the instructions to update your iPhone. 

Restart your device

It might sound simple, but restarting your device can fix certain issues. The system will restart on its own when updating the iOS. If you already have the latest version, restart your iPhone now. 

Clear your iPhone browsing history and data

If updating the iOS and restarting your device didn’t fix the issue, try clearing your phone’s browsing history and data. If you’re using Safari, follow these steps: 

  1. Go to Settings. 
  2. Click on Clear History and Website Data 
  3. Click on Clear History and Data 

Keep in mind that the process is similar for Google Chrome and most other popular web browsers. 

Remove any suspicious apps

Malicious software, such as spyware and ransomware, often end up on phones by masquerading as legitimate apps. To err on the side of caution, delete any apps that you don’t remember downloading or installing. 

Restore your iPhone

The option to restore to a previous backup is one of the most valuable features found on the iPhone and iPad. Essentially, this allows you to restore your device to an iCloud backup made before the malware infection 

Here’s how: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Transfer or Reset iPhone. 
  4. Choose Erase All Content and Settings. 
  5. Choose Restore from iCloud Backup. 

Factory reset your iPhone

If none of the steps above solves the problem, a factory reset might be the next order of business. Restoring your phone to factory settings will reset it to its out-of-factory configuration, deleting all of your apps, content, and settings in the process and replacing them with original software only. 

To factory reset your iPhone, follow these steps: 

  1. Go to Settings. 
  2. Click on General.  
  3. Click on Transfer or Reset iPhone 
  4. Choose Erase All Content and Settings. 
  5. Choose Set Up as New iPhone. 

How to keep your iPhone safe from malware

The best way to protect your iOS device is to avoid malware in the first place. Follow these security measures to safeguard your device: 

  • Don’t click on suspicious links. 
  • Don’t install apps that Apple doesn’t recognize. 
  • Only download apps from the App Store. 
  • Don’t jailbreak your iPhone, as this will remove most Apple security features. 
  • Enable automatic updates for iOS and iTunes to stay in line with Apple’s security updates and bug fixes. 
  • Keep frequent data backups. 
  • Avoid engaging with suspicious text messages on iMessage, as hackers use them to spread phishing scams. 

Secure your iPhone with McAfee Mobile Security 

If you have an iPhone and are like most other people, you probably use your device for almost everything you do online. And while it’s amazing to have the internet in the palm of your hands, it’s also important to be aware of online threats like malware, which can put your digital life at risk. 

The good news is that McAfee has your back with our award-winning and full-scale mobile security app. McAfee Mobile Security provides full protection against various types of malware targeting the Apple ecosystem. With safe browsing features, a secure VPN, and antivirus software, McAfee Security for iOS delivers protection against emerging threats, so you can continue to use your iPhone with peace of mind. 

Download the McAfee Security app today and get all-in-one protection. 

The post A Guide to Remove Malware From Your iPhone appeared first on McAfee Blog.

See Yourself in Cyber – Five Quick Ways You Can Quickly Get Safer Online

By McAfee

With “See Yourself in Cyber” as the theme for this year’s Cybersecurity Awareness Month, the focus is on you with a look at several quick ways you can quickly get safer online. 

Now in its 21st year, Cybersecurity Awareness Month marks a long-standing collaboration between the U.S. government and private industry. It’s aim, empower people to protect themselves from digital forms of crime. And that stands as a good reminder. Phishing attacks, malware, and the other threats we regularly talk about in our blog are indeed forms of crime. And where there’s crime, there’s a person behind it. 

It can be easy to lose sight of that, particularly as the crook on the other end of the attack is hiding behind a computer. Cybercrime can feel anonymous that way, yet it’s anything but. Whether a single bad actor or as part of a large crime organization, people power cybercrime. 

Yet just as you secure your home to prevent yourself from becoming a victim of a criminal, you can also secure your digital life to prevent yourself from becoming a victim of cybercriminal. 

Shore up your security, easily. 

You have plenty of places where you can start, and they’re all good ones. Even a handful of the simplest measures can significantly decrease your risk. Better yet, several take far less time to put into place than you might think, while yet more work automatically once you implement them—making them a sort of “set it and forget it” security measure. 

With that, this five-step list can get you going: 

1) Use strong passwords and a password manager to stay on top of them all 

Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key. 

2) Set your apps and operating system to update automatically 

Updates do all kinds of great things for gaming, streaming, and chatting apps, like add more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.  

For your computers and laptops: 

For your smartphones: 

For your smartphone apps: 

3) Take care of your browser too! 

Often overlooked is the humble browser. Yet if you think about it, the browser is one of the apps we use most often. Particularly on our desktops. It takes us shopping, to shows, the bank, and even work. Hackers realize that, which is why they love targeting browsers. Whether it’s through vulnerabilities in the code that runs the browser, injecting malicious code into a browser session, or any one of several other attack vectors, hackers will try to find a way to compromise computers via the browser. 

One of the best ways to keep your browser safe is to keep it updated. By updating your browser, you’ll get the latest in features and functionality in addition to security fixes that can prevent attacks from hackers. It’s a straightforward process, and this article will show you can set your browser to automatically update. 

4) Know how you can spot a phishing attack 

Whether they come by way of an email, text, direct message, or as bogus ads on social media and in search, phishing attacks remain popular with cybercriminals. Across their various forms, the intent remains the same—to steal personal or account information by posing as a well-known company, organization, or even someone the victim knows. And depending on the information that gets stolen, it can result in a drained bank account, a hijacked social media profile, or any number of different identity crimes. What makes some phishing attacks so effective is how some hackers can make the phishing emails and sites they use look like the real thing, so learning how to spot phishing attacks has become a valuable skill nowadays. Additionally, comprehensive online protection software will include web protection that can spot bogus links and sites and warn you away from them, even if they look legit. 

Some signs of a phishing attack include: 

Email addresses that slightly alter the address of a trusted brand name so it looks close at first glance. 

  • Awkward introductions like a “Dear Sir or Madam,” from your bank. 
  • Bad spelling and grammar, which indicate the communication is not coming from a professional organization. 
  • Poor visual design, like stretched logos, mismatched colors, and cheap stock photos. 
  • Urgent calls to action or threats that pressure you to claim a reward or pay a fine immediately followed by a link to do so. 
  • Unexpected attachments, such as a “shipping invoice” or “bills,” which hackers use to hide payloads of malware and ransomware. 

Again, this can take a sharp eye to spot. When you get emails like these, take a moment to scrutinize them and certainly don’t click on any links. 

Another way you can fight back against crooks who phish is to report them. Check out ReportFraud.ftc.gov, which shares reports of phishing and other fraud with law enforcement. Taken together with other reports, your information can aid an investigation and help bring charges on a cybercriminal or an organized ring.  

5) Multifactor your defense  

Chances are you’re using multi-factor authentication (MFA) on a few of your accounts already, like with your bank or financial institutions. MFA provides an additional layer of protection that makes it much more difficult for a hacker or bad actor to compromise your accounts even if they know your password and username. It’s quite common nowadays, where an online account will ask you to use an email or a text to your smartphone to as part of your logon process. If you have MFA as an option when logging into your accounts, strongly consider using it. 

Keep going! 

This list can get you started, and you can take even more steps now that you’re rolling. Keep dropping by our blog for more ways you can make yourself safer, such as on social media, your smartphone, in app stores, and more. Visit us any time! 

The post See Yourself in Cyber – Five Quick Ways You Can Quickly Get Safer Online appeared first on McAfee Blog.

Cryptohacking: Is Cryptocurrency Losing Its Credibility?

By Vishnu Varadaraj

In the fall of 2021, cryptocurrency value skyrocketed. Ethereum and Bitcoin had their highest values ever, causing a huge stir in interest in online currencies from experts, hobbyists and newbies alike … and in cybercriminals seeking huge paydays. Since then, cryptocurrency value has cooled, as has the public’s opinion about whether it’s worth the risk. Huge cryptohacking events dominate the headlines, leaving us to wonder: Is cryptocurrency losing its credibility? 

In this article, you’ll learn about recent unfortunate crypto hacks and a few cryptocurrency security tips to help you avoid a similar misfortune. 

Secure Your Crypto Wallet 

A crypto wallet is the software or the physical device that stores the public and private keys to your cryptocurrency. A public key is the string of letters and numbers that people swap with each other in crypto transactions. It’s ok to share a public key with someone you trust. Your private key, however, must remain private — think of it like the password that secures your online bank account. Just like your actual wallet, if it falls into the wrong hands, you can lose a lot of money.   

What happened in the Mars Stealer malware attack on crypto wallets? 

A malware called Mars Stealer infiltrated several crypto wallet browser extensions, including the popular MetaMask. The malware stole private keys and then erased its tracks to mask that it had ever gained entry to the wallet.1 

How can you ensure a secure wallet?  

One way to completely avoid a breach to your software crypto wallet is to opt for a hardware wallet. A hardware wallet is a physical device that can only be opened with a PIN. But there is some risk involved with a hardware wallet: if you drop it down the drain, all your crypto is gone. If you forget your wallet PIN, there is no customer service chatbot that can help you remember it. You are solely responsible for keeping track of it. For those who are confident in their hardware’s hiding spot and their personal organizational skills, they can benefit from its added security. 

For anyone less sure of their ability to keep track of a hardware wallet, a software wallet is a fine alternative, though always been on alert of software wallet hacks. Keep an eye on crypto news and be ready to secure your software at a moment’s notice. Measures include un-downloading browser extensions, changing passwords, or transferring your crypto assets to another software wallet. 

In the case of the Mars Stealer malware that affected MetaMask, being careful about visiting secure sites and only clicking on trustworthy links could’ve helped prevent it. Mars Stealer made its way onto people’s devices after they clicked on an infected link or visited a risky website. Stick to websites you know you can trust and consider springing for well-known streaming services and paying for software instead of torrenting from free sources. 

Only Trust Secure Bridges and Be Prepared to Act Quickly

Cryptocurrency enthusiasts often spread their crypto investments across various currency types and blockchain environments. Software known as a bridge can link numerous accounts and types, making it easier to send currency. 

What happened in the Horizon bridge hack?

The cross-chain bridge Horizon experienced was on its Harmony blockchain, where a hacker stole about $100 million in Ethereum and tokens. The hacker stole two private keys, with which they could then validate this huge transaction into their own wallet. To hopefully prevent this from happening in the future, Horizon now requires more than just two validators.2 

How can you avoid crumbling bridges? 

According to one report, in 2022, 69% of all cryptocurrency losses have occurred in bridge attacks.3 If you exchange cryptocurrencies with other users and have various accounts, it’s almost inevitable that you’ll use bridge software. To keep your assets safe, make sure to extensively research any bridge before trusting it. Take a look at their security protocols and how they’ve responded to past breaches, if applicable.  

In the case of Horizon, the stolen private keys were encrypted with a passphrase and with a key management service, which follows best practices. Make sure that you always defend your private keys and all your cryptocurrency-related accounts with multi-factor authentication. Even though it may not 100% protect your assets, it’ll foil a less persistent cybercriminal. 

Phishing attacks on bridge companies in conjunction with software hacks are also common. In this scenario, there’s unfortunately not much you can control. What you can control is how quickly and completely you respond to the cybercrime event. Remove the bridge software from your devices, transfer all your assets to a hardware wallet, and await further instructions from the bridge company on how to proceed. 

Never Trade Security for Convenience

Decentralized finance, or DeFi, is now one of the riskiest aspects of cryptocurrency. DeFi is a system without governing bodies. Some crypto traders like the anonymity and autonomy of being able to make transactions without a bank or institution tracking their assets. The drawback is that the code used in smart contracts isn’t bulletproof and has been at the center of several costly cybercrimes. Smart contracts are agreed upon by crypto buyers and sellers, and they contain code that programs crypto to perform certain financial transactions. 

What happened in recent smart contract hacks? 

Three multi-million-dollar heists – Wormhole, Beanstalk Farms and Ronin bridge – occurred in quick succession, and smart contracts were at the center of each.4 In the case of Wormhole, a cybercriminal minted 120,000 in one currency and then traded them for Ethereum without putting up the necessary collateral. In the end, the hacker cashed out with $320 million. Beanstalk Farms lost $182 million when a hacker discovered a loophole in the stablecoin’s flash loan smart contract. Axie Infinity’s Ronin bridge was hit for $625 million when a hacker took control over and signed five of the nine validator nodes through a smart contract hole.4 

How can you avoid smart contract failures  

To be safe, conduct all crypto transactions on well-known and trustworthy software, applications, bridges, and wallets that are backed by a governing body. What you lose in anonymity you gain in security by way of regulated protocols. Hackers are targeting smart contracts because they do not have to depend on large-scale phishing schemes to get the information they need. Instead, they can infiltrate the code themselves and steal assets from the smartest and most careful crypto users. Because there’s almost no way you can predict the next smart contract hack, the best path forward is to always remain on your toes and be ready to react should one occur. 

Enjoy Cryptocurrency but Keep Your Eyes Peeled

Don’t let these costly hacks be what stops you from exploring crypto! Crypto is great as a side hustle if you’re committed to security and are strategic in your investments. Make sure you follow the best practices outlined and arm all your devices (mobile included!) with top-notch security, such as antivirus software, a VPN, and a password manager, all of which are included in McAfee + 

Privacy, excellent security habits, and an eagle eye can help you enjoy the most out of cryptocurrency and sidestep its costly pitfalls. Now, go forth confidently and prosper in the crypto realm! 

 

1Cointelegraph, “Hodlers, beware! New malware targets MetaMask and 40 other crypto wallets 

2Halborn, “Explained: The Harmony Horizon Bridge Hack 

3Chainalysis, “Vulnerabilities in Cross-chain Bridge Protocols Emerge as Top Security Risk 

4Protocol, “Crypto is crumbling, and DeFi hacks are getting worse 

5Cointelegraph, “Beanstalk Farms loses $182M in DeFi governance exploit 

The post Cryptohacking: Is Cryptocurrency Losing Its Credibility? appeared first on McAfee Blog.

All-New Ransomware Coverage Opens Up the Path to Recovery

By Cagla Ruacan

Our all-new ransomware coverage is now available, ready to help just in case—all backed by expert advice to help you find the quickest and best possible path to recovery. 

Ransomware coverage from McAfee can reimburse you up to $25,000 for losses resulting from a ransomware threat, including financial losses and ransom fees. You’ll find this ransomware coverage included with our McAfee+ Ultimate plan. 

As well as eligibility for ransomware reimbursement, our team of experts can help you: 

  • Determine the severity of a ransomware attack. 
  • Learn what immediate action steps you can take. 
  • Determine if a ransom should be paid or if alternative options exist. 
  • Facilitate the ransom payment when, and if, necessary. 

However, it’s important to realize that ransomware is unlike any other attack. When ransomware locks someone out of their device or encrypts their data and files so they can’t use them, a demand is usually made for money. Sometimes, paying the ransom results in the device being made accessible again or the files being decrypted. Yet like any ransom case, this result is not always guaranteed. There are plenty of cases where people pay the ransom but never get their data or access to their devices back. 

Again, our coverage includes guidance from our expert advisers to help walk you through your options should the worst happen to you. You won’t be in it alone—particularly as you look to recover from what can be a complicated attack. 

What is ransomware? 

As the name implies, ransomware is a type of malware that holds your device or information for ransom. It may lock your computer or smartphone entirely or it may you out of your files by encrypting them so that you can’t access them. Whether it’s a hacker or a cybercrime organization behind the attack, the bad actor involved holds the key to unlock those files—and promises to do so. For a price. And as mentioned above, sometimes that doesn’t happen, even if you pay. 

Ransomware can infect your devices several different ways: 

  • Malware sites, where bad actors direct you to the site with the aim of having you download the malware package or by uploading it to you through your browser without your knowledge. 
  • Phishing attacks, whether via an email, direct message, text, or any other form of electronic message, bad actors will embed either links or attachments that can lead to ransomware ending up on your device. 
  • Network or device compromise, which may include a bad actor taking advantage of a security loophole or simply accessing the network or device with a stolen or hacked password. 

A brief history of ransomware 

Ransomware has seen quite the evolution over the years. Its origins date back to the late 1980s, where malware-loaded floppy disks were sent to users who installed them under false pretenses. There the malware would lie in wait until the user rebooted their computer for the 90th time and presented with a digital ransom note. 

Early example of ransomware - Source, Wikipedia
Early example of ransomware – Source, Wikipedia

From there, ransomware attacks on individuals became more sophisticated, and more lucrative, with the advent of the internet and the millions of everyday users who flocked to it. Using phishing emails, malware downloads from phony sites, and compromised software and networks, hackers rapidly expanded their ransomware reach.  

However, yet more lucrative for hackers and organized cybercriminals were public and private organizations. Shifting their attacks to so-called “big game” targets, hackers and organized cybercriminals have used ransomware to extort money from hospitals, city governments, financial institutions, and key energy infrastructure companies, to name just a few. Seeing further opportunity, ransomware attackers then began targeting smaller and mid-sized businesses as well. While the ransom demands account for lower amounts, these organizations often lack dedicated cybersecurity teams and the protections that come along with them, making these organizations easier to victimize. 

Meanwhile, the body of malicious code and attack packages used to launch ransomware attacks has only grown. As a result, small-time hackers and hacking groups can find the tools they need to conduct an attack for sale or for lease as a service (Ransomware as a Service, or RaaS). In effect, these bad actors can simply access a dark web marketplace and figuratively pull a ready-to-deploy attack off the shelf. 

As a result, ransomware remains a concern for individuals, even as businesses and governmental bodies of all sizes deal with its threat. 

Protecting yourself from ransomware attacks 

What makes ransomware so damaging is just how much effort it can take to undo. Setting aside the sophisticated attacks on businesses and governments for a moment, even those “off-the-shelf” attacks that some hackers will launch against individuals go beyond the average user’s ability to undo. For example, there are some known attacks with known methods of decrypting the data, however, that requires knowing specifically which attack was used. Attempting to undo the encryption with the wrong solution can potentially encrypt that data even more. 

So without question, the best defense against ransomware is prevention. Comprehensive online protection software gives you the tools you need to help avoid becoming a ransomware victim. A few include: 

  • Safe surfing features that steer you clear of malicious downloads, attachments, and websites. 
  • Strong antivirus that detects and neutralizes the latest malware threats with the latest virus definitions. 
  • Vulnerability scanners that help keep your device and its apps up to date with the latest security measures.   
  • A firewall that helps prevent intruders from accessing the devices on your home network—and the files on them. 

Moreover, you can protect yourself further by backing up your files and data. A cloud storage solution,121cwdv 1765ujb n4yh that’s secured with a strong and unique password, offers one path. Likewise, you can back up your files on an external disk or drive, making sure to keep it disconnected from your network and stored in a safe place. 

Also as mentioned in the bullets above, keep your operating system and apps current with the latest updates. Beyond making improvements in your operating system and apps, updates often also address security issues that hackers often use to compromise devices and apps. 

Lastly, stay alert. Keep an eye out for sketchy links, attachments, websites, and messages. Bad actors will pull all kinds of phishing tricks to lure you their way, places where they try to compromise you, your devices, and data. 

Taken together, the combination of online protection software and a few preventative steps can greatly reduce the chance that you’ll fall victim to ransomware. From there, you also have the assurance of our ransomware coverage, ready to get on the path to recovery, just in case. 

The post All-New Ransomware Coverage Opens Up the Path to Recovery appeared first on McAfee Blog.

What You Do Now To Protect Your Child From Cyberbullying

By Alex Merton-McCann

I can’t tell you how many times over my 25 years of parenting that I’ve just wanted to wrap my boys in cotton wool and protect them from all the tricky stuff that life can throw our way. But unfortunately, that’s never been an option. Whether it’s been friendship issues in the playground, dramas on a messaging app or dealing with broken hearts, it can be really hard watching your kids experience hardship. 

Get Ahead Of The Problem! 

But one thing I have learnt from years of mothering is that if you spend some time getting ahead of a potentially challenging situation then you’ve got a much better chance of minimising it. Or better still preventing it – and this absolutely applies to cyberbullying. 

Is Cyberbullying A Big Problem for Aussie Kids? 

In early 2022, McAfee interviewed over 15,000 parents and 12,000 children worldwide with the goal of finding out how families both connect and protect themselves online. And what they found was astounding: Aussie kids reported the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. American children reported the highest rate. The average for all countries was 17%. Check out my post here with all the details.  

So, to dig deeper into this issue of cyberbullying, McAfee commissioned additional research in August this year to better understand what cyberbullying looks like, where it happens and who the perpetrators are. And the biggest takeaways for Aussie kids: 

  • Name calling is the most common form of cyberbullying 
  • Most cyberbullying happens on social media 
  • Aussie kids have the highest rate of cyberbullying on Snapchat 
  • 56% of Aussie kids know the perpetrator 

You can check out my post here with all the details.  

How To Avoid Your Kids Becoming a Statistic 

So, if you need to grab a cuppa and digest all this, I don’t blame you! It’s a lot. But, as mentioned before, I honestly believe that if we get ahead of the challenges, we have a greater chance of minimising the fall out. So, without further ado – here is my advice on what you can do NOW to minimise the chance of your kids being involved in cyberbullying – either as the victim or the perpetrator. 

1. Talk About Online Respect and Kindness As Soon As They Start Using Devices 

As soon as your kids move on from just watching movies and playing games on their devices, you need to talk about the importance of ‘being nice’ online. A more natural way around this is to extend your parenting advice to include the online world too. For example:  

  • ‘Remember how important it is to be kind to everyone when you are in the playground at kindy – as well as when you are online.’  
  • ‘Always say please and thank you – to your friends in-person and online too.’ 

And don’t forget the importance of role-modelling this too! 

2. Check Your Family Communication Culture 

One of the best things you can do is to create a family culture where honest and genuine two-way communication is a feature of family life. If your kids know they can confide in you, that nothing is off-limits and that you won’t overreact – then they are more likely to open-up about a problem before it becomes overwhelming and ‘unsolvable’. 

3. Understand Your Child’s World 

Parents who have a comprehensive understanding of their child’s life will be better able to detect when things aren’t going well. Knowing who your kid’s friends are, who they ‘sit with’ at lunchtime, their favourite music and their boyfriend or girlfriend needs to be a big priority. I also encourage parents to establish relationships with teachers or mentors at school so they can keep their ‘ear to the ground’. When a child’s behaviour and interests change, it can often mean that all isn’t well and that some detective work is required! 

4. Ensure Your Kids Understand What Bullying Is 

Cyberbullying can have a variety of definitions which can often cause confusion. In McAfee’s research, they used the definition by StopBullying.Gov: 

Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.  

McAfee’s definition was then expanded to include specific acts of cyberbullying, such as: 

  • flaming – online arguments that can include personal attacks 
  • outing – disclosing someone’s sexual orientation without their consent  
  • trolling – intentionally trying to instigate a conflict through antagonistic messages 
  • doxing – publishing private or identifying information without someone’s consent  

Along with other acts, including:  

  • name calling  
  • spreading false rumours  
  • sending explicit images or messages  
  • cyberstalking, harassment, and physical threats  
  • exclusion from group chats and conversation 

Now, I appreciate that reading your children several minutes of definitions may not be very helpful. So, instead, keep it simple and amend the above to make it age appropriate for your kids. You may choose to say that it is when someone is being mean online, if your kids are very young. But if you have tweens in the house then I think more details would be important. The goal here is for them to understand at what point they shouldn’t accept bad behaviour online.  

5. Give Them An Action Plan For When They Experience Bad Behaviour Online  

As soon as your kids are actively engaged with others online, they need to have an action plan in case things go awry – probably around 6-7 years of age. In fact, I consider this to be a golden time in parenting – a time when your kids are receptive to your advice and often keen to please. So, this is when you need to help them establish good practices and habits that will hold them in good stead. This is what I would instil: 

  • If someone makes you feel upset when you are online, you need to tell a trusted adult 
  • Save a copy of the interaction, perhaps take a screenshot. Ensure they know how to do this. 
  • Block the sender or delete them from your contacts. 
  • Report the behaviour to the school, the police or the eSafety Commissioner’s Office, if necessary 

Now, of course not all bad behaviour online will be defined as cyberbullying – remember we all see the world through different lenses. However, what’s important here is that your kids ask for help when they experience something that makes them feel uncomfortable. And while we all hope that it is unlikely that you will need to escalate any interactions to the police or the eSafety Commissioner, knowing what the course of action is in case things get out of hand is essential.  

6. Make Empathy A Priority  

There is so much research on the connection between the lack of empathy and bullying behaviours. In her book Unselfie, Parenting expert Michelle Borba explains that we are in the midst of an ‘empathy crisis’ which is contributing to bullying behaviour. She believes teens today are far less empathetic than they were 30 years ago. Teaching your kids to ‘walk in someone’s else’s shoes’, consider how others feel and have a focus on compassion will go a long way to developing an empathetic lens. You can read more about helping develop empathy in your child here.  

There is no doubt that cyberbullying is one of the biggest parenting challenges of our generation and, unfortunately, it isn’t going to disappear anytime soon. So, get ahead of the problem – teach your kids about kindness from a young age, create an open family communication culture, make empathy a priority in your family and give them an action plan in case things get tricky online. But most importantly, always listen to your gut. If you think things aren’t right with your kids – if they don’t want to go to school, seem emotional after using their devices or their behaviour suddenly changes, then do some digging. My gut has never let me down!     

Take care 

Alex  

The post What You Do Now To Protect Your Child From Cyberbullying appeared first on McAfee Blog.

Deadly Digital Dares: The Blackout Challenge on TikTok

By Toni Birdsong

The social network TikTok is chockfull of interesting, fun, laugh-out-loud videos shared by creators worldwide. Kids, as well as parents, can easily spend hours glued to the platform. But as with most popular platforms, the fun can eventually turn dark, even deadly, when viral challenges make their rounds.  

The latest viral challenge, the “blackout challenge,” first became popular online in 2008 and made its unfortunate comeback in 2021. Before this second round, the CDC attributed nearly 80 deaths to the dangerous online game. In the past month, authorities are attributing the tragic, high-profile deaths of Archie Battersbee, 12, and Leon Brown, 14 to the challenge. 

What is it? 

The blackout challenge is a choking game that involves intentionally trying to choke oneself or another to obtain a brief euphoric state or “high.” Death or serious injury can result if strangulation is prolonged. Those doing the challenge do it privately or broadcast their attempt to friends or followers. The CDC also found that most deaths occurred when a child engaged in the choking game alone and that most parents were unaware of the game before their child’s death.

What’s the appeal? 

It’s easy to look at a challenge like this and dismiss it thinking your child would never be involved in such a dangerous game. However, in a recent post from HealthyChildren.org on why kids participate in online dares, pediatricians point to the reality that the teen brain is still developing. The part of the brain that processes rational thought, the prefrontal cortex, is not fully developed until a person’s mid-20s. This physiological reality means teens are naturally impulsive and can do things without stopping to consider the consequences.  

Another lure that entices teens is that social media’s fast-moving, impulsive environment rewards outrageous behavior—the more outrageous the content, the bigger the bragging rights. The fear of losing out (FOMO is natural for teens. 

Signs to look for 

According to the CDC, signs that a child may be engaging in the blackout challenge include: 

  • They may talk about the game or use alternate terms such as “pass–out
    game” “choking game,” or “space monkey.” 
  • They may have bloodshot eyes 
  • You may see marks on their neck 
  • They might have severe headaches 
  • They could show signs of disorientation after spending time alone 
  • You might notice the presence of ropes, scarves, or belts tied to furniture or doorknobs 
  • They may have unexplained items like dog leashes, choke collars, or bungee cords in their room. 

5 talking points for families

  1. Dig in and discuss hard stuff. Set time aside to talk about the viral challenges your child may or may not notice online. Discuss the dangers, the physiology of being impulsive, and how social network communities inherently reward reckless behavior with likes and shares.  
  2. Make the consequences personal. Do your homework. Pull up the relevant headlines and discuss the implications of the blackout challenge (and others), such as lack of oxygen to the brain, seizures, long-term complications, and death.  
  3. Talk about digital peer pressure. Coach your kids through the dangers they encounter online they may take for granted. Ask them how they feel when they see someone doing dangerous things online and ways to avoid or discourage it. Are your kids rallying around the challenges or sharing the content? Do they try to be funny to get attention online?  
  4. Establish ground rules. As tragic as these challenges are, they allow parents to pause and refresh family ground rules for online behavior and media use. Your kids have changed over time, as have their online communities, and interests. Design ground rules and media use expectations to help shape a safe, balanced digital life that reflects their current online activity. 
  5. Add extra protection. We add security systems to our homes for additional protection from outside threats, so too, it’s wise to add security to our family devices to encourage content filtering, monitoring, and time limits.  

Viral challenges will continue to emerge and shock us. There’s no way to anticipate them or control them. However, staying informed about dangerous online trends and keeping the lines of communication with your child open and honest is a big step toward equipping them to live a safe, balanced digital life.  

The post Deadly Digital Dares: The Blackout Challenge on TikTok appeared first on McAfee Blog.

5 Things About Doxing You Should Know

By Vishnu Varadaraj

Have you ever said something you wish you could take back? Maybe it was a comment muttered in the heat of the moment that hurt someone’s feelings. Or maybe you just had a night out full of silly antics that you wouldn’t want your boss or grandma to see.  

These are completely normal occurrences that happen all the time. We’re human! We make mistakes and letting loose every now and again is good for us. When these scenarios happen in person, we’re able to apologize or explain ourselves; however, the social media age complicates things. High-def cameras and video recorders are in everyone’s pocket, meaning that in-person slip-ups or lapses in judgement can come back to haunt you in a cyberscheme known as doxing. 

Doxing can be harmful to one’s reputation and can cost someone their job, their friends, or their privacy. Here are five things you should know about doxing, plus some tips on how to prevent it from happening to you. 

1. Doxing Defined

The term doxing originated from the phrase “dropping documents/docs.” It refers to a situation where an enemy or a rival seeks to tarnish the reputation of someone else by releasing documents (aka dropping docs) about them. These documents often contain personally identifiable information (PII) –  like full names, birthdates, addresses, employment details, financial information, phone numbers, email addresses – and private correspondences or embarrassing videos or photos. The doxer – or the person dropping the documents – will publish these private details online, whether that’s on a forum, on social media, or a blog. 

Doxing is considered cyberbullying because it is a form of online harassment. The doxer often does so with the intent of drumming up widespread hate about the victim and having the release of these private details negatively affect the victim’s life, such as getting them fired from their job or breaking up a relationship. 

2. Doxing Can Happen to Anyone

Doxing happens most frequently to public figures, such as celebrities, politicians, streamers, and journalists. It is also a prevalent practice in the hacking community, where hackers reveal the identities of the real people behind forum usernames. However, anyone is susceptible to having their PII or sensitive photos or videos widely released on the internet for the sake of reputation sabotage. All it takes is for one scorned partner, a disgruntled coworker, or a disagreement to set a doxer on a warpath.  

3. Doxing Isn’t Always Illegal

When the saboteur doesn’t have to dig into your past via the dark web or through hacking a personal device, doxing isn’t illegal. It’s malicious and can be emotionally damaging, but there is no law stopping a doxer from publishing the private details of someone else. Doxing crosses the line into a crime when it is accompanied by threats.  

So, if a doxer didn’t hack a personal device or buy the PII off the dark web, where did they find these details? Oftentimes, people incriminate themselves with their social media footprint. What seems like ancient history in your social media timeline is again front and center after just a few minutes of scrolling. 

4. Ways to Prevent Doxing From Happening to You

Check out these tips that can lessen the chances of doxing happening to you: 

  • Don’t goad people online. Doxing can happen to anyone. Sometimes the doxer is someone you know in real life, but other times it’s a stranger with whom you may or may not have crossed paths with online. One great rule of thumb is to not make enemies online. For example, if you disagree with someone online, be as respectful and polite to them as you would be if you were talking face to face. 
  • Don’t overshare. Remember, you can’t take back what you post online! Think long and hard before you hit publish on any social media post or comment. Never post online when you’re angry. You’ll likely say something that you’ll regret later.  
  • Delete old accounts. Periodically taking stock of all your online accounts and deactivating the ones you no longer use limits the number of opportunities a doxer has to lift your PII, such as your address, banking details, or contact information. Not every site prioritizes security as much as we’d all hope, so it’s best to create online accounts with trustworthy organizations. To track down all your accounts, especially the ones you haven’t used in a while, one technique is to go through your email and make note of all the sites from which you receive notifications. This will provide you with a robust list of companies that have your information. This might be tedious, so don’t be hard on yourself if you don’t find them all. Consider splitting up the work over a few weeks to make it less of a chore. 
  • Use one-time credit cards. One pro tip that may help you protect your information online is to use safe cards, or one-time credit cards. When you use a safe card, you don’t have to provide any identifying information when you make a purchase. Again, the aim here is to limit how many sites have access to your PII. 

5. Services That Can Give You Peace of Mind

In addition to the above tips, McAfee can help you fill in the gaps in your defense. McAfee Total Protection is an all-in-one privacy and identity protection service that includes all the tools you need to secure your PII and help you recover if identity theft occurs after a doxing incident. Personal Data Cleanup scans 40 risky data broker sites for your information. If you appear on any of those sites, McAfee will help you remove it to keep your PII out of a doxer’s hands. 

The post 5 Things About Doxing You Should Know appeared first on McAfee Blog.

What Is Synthetic Identity Theft?

By McAfee

It’s too bad cybercriminals don’t funnel their creativity into productive pursuits because they’re constantly coming up with nefarious new ways to eke out money and information from unsuspecting people. One of their newest schemes is called synthetic identity theft, a type of identity theft that can happen to anyone. Luckily, there are ways to lower the chance of it happening to you. And if it does happen to you, there are a few preventive measures you can take. Plus when you’re able to identify the early signs, you can minimize its damage to your finances and your credit. 

Here’s everything you need to know about synthetic identity theft in order to keep your and your family’s information safe. 

What Is Synthetic Identity Theft? 

Synthetic identity theft occurs when a cybercriminal steals a real Social Security Number (SSN) but fabricates the rest of the details that are associated with that SSN, such as the full name and birthdate. With this valid SSN, they’re able to create an entirely new identity and use it to take out loans, apply for credit cards, or even purchase a house.  

This form of identity theft is more difficult than traditional identity theft to detect. When a criminal steals someone’s entire identity – their name, birthdate, address, and SSN – there are more flags that could raise the alarm that something is amiss. Additionally, in some cases of synthetic identity theft, cybercriminals play the long game, meaning that they build up excellent credit with their new fake identity for months or even years. Then, once they’ve squeezed as much as they can from that great credit, they rack up huge charges against that credit and flee. It is only then when creditors demand payment that the rightful owner of the SSN finds out their identity was compromised.  

Synthetic identity theft can severely damage the credit or finances of the person to whom the SSN truly belongs. It most often occurs to people who don’t closely monitor their credit, such as children, people in jail, or the elderly, but it can happen to anyone. 

Signs Your Identity May Be Stolen 

The signs of synthetic identity theft are a bit different than the signs of regular identity theft. In traditional identity theft, you may receive bills to your address either with someone else’s name on them or for organizations with which you don’t have an account. However, in the case of synthetic identity theft, since the thief makes up an entirely new name and address, you’re unlikely to accidentally get their mail. 

The major red flag is if your credit score is drastically lower (or higher) than you remember it being. Did you know that you can request one free credit report per year from each major credit bureau? Get in the habit of ordering reports regularly to keep tabs on your credit and confirm that there are no new accounts that you didn’t create. 

How to Protect Your Identity 

Check out these tips on how to protect your identity online to hopefully prevent it from ever happening to you: 

  • Never share your SSN. There is a very short list of organizations who require your SSN: the IRS, your bank, the Registry of Motor Vehicles, and your work’s payroll department. If anyone else requests your SSN, it’s not rude to inquire why they need it. In cases where you do have to share your SSN, never do so over electronic correspondences. Either visit the organization in person or call them in a private location that is clear of eavesdroppers. 
  • Set up credit locks. If you aren’t planning to file for a credit card or take out a loan anytime soon, consider locking your credit. This is a process where you reach out to the major credit bureaus and notify them to deny any new claims or requests made against your name or SSN. Locking your credit is a great preventive measure that can guard against many criminal scenarios. 
  • Keep an eye on the news. Cybersecurity breaches of major companies occur with more frequency than we’d all like to see. One way to protect your identity is to watch the headlines to keep tabs on recent breaches. If a company with which you have an account is affected, take action immediately. This includes changing your password to your account and diligently tracking your bank statements for any signs that you may have been affected. 

Identity Protection Provides Security, Peace of Mind 

McAfee Identity Protection is a comprehensive identity monitoring service that protects your identity and privacy from the fastest-growing financial crimes in America. McAfee can scan risky websites to see if your information was leaked in a recent breach. Additionally, with the new security freeze feature, you can deny access to your credit report, which stops fraudsters from opening new credit cards or bank or utility accounts in your name. Finally, if the worst does happen, McAfee Identity Protection offers up to $1 million in identity theft coverage and restoration. 

If you don’t do so already, commit to a routine of monitoring your credit and financial accounts. It only takes a few minutes every month. To fill in the gaps, trust McAfee! 

The post What Is Synthetic Identity Theft? appeared first on McAfee Blog.

Back-to-School: Balancing Social Media & Mental Health

By Toni Birdsong

Wouldn’t it be nice if, along with grades for English, Science, and Algebra this year, our child’s report card included quarterly feedback on their mental health?  

Recently, actor Tom Holland of Spider-Man fame reported on his mental health publicly by deleting several of his social media accounts. The actor stated that his social media accounts had become “detrimental” to his mental state and that he “spirals” when he reads things about himself online. He used words like “overstimulating” and “overwhelming.”  

And parents were likely “overjoyed” giving cyber high fives all around with Holland’s transparency in talking so publicly about social media’s link to mental health. Because if you are a parent you know. 

As we head into a new school year with high hopes in tow, Holland’s decision also challenges us to pay closer attention to how social media could potentially impact our kids’ mental health.   

A few questions for families to consider: 

  • Have we (really) talked about the mental health risks connected to social media (cyberbullying, body image issues, digital drama, tech addiction, fake news, and FOMO)?  
  • What social media safety topics do we need to refresh (based on age)? 
  • Have we put the right digital safeguards in place to minimize mental health risks? 
  • How much time online is appropriate for my child’s age and maturity level? 
  • Are my child’s mood changes age-appropriate, or is it something more? 
  • Has my child’s appearance, attitude, health, or grades changed?  
  • Does my child feel supported and know where to turn for help? (Am I sure of that, or am I making assumptions?) 

Every child’s maturity and cognitive ability to handle online challenges will differ, so a one-size-fits-all digital wellbeing plan isn’t likely to work. Here are a few insights and tips that may be helpful as you shape the method that works for your family.  

Explore healthy social media limits. 

  1. Explore time limits. Research continues to find that reducing social media use directly reduces loneliness, depression, and anxiety. Most every child needs help with balance, especially at the start of a new school year when a new routine is in play. Pay attention to your child’s social media use and consider establishing time limits if needed. Be sure to include your child in the conversation. Ask them to define what a healthy digital balance means to them and how to tie (or untie) behaviors to those goals 
  2. Pay attention to friend groups. As a parent, you’ve got a million things to pay attention to, but few things are more important than the people your child consistently spends time with on and offline. This circle of influence is powerful and can change online constantly. 
  3. Make your parent-child relationship a priority. Not all signs of emotional distress will be visible; some will be subtle or intentionally hidden by your child. That’s why it’s so important to take the time to connect, listen, and truly understand how your child is doing.
  4. Practice digital health. Digital, mental, and physical health are intertwined. Show your child what balanced and healthy digital habits look like. These include online health in conflict management, wise posting and commenting, and time limits. Offline, this includes modeling healthy physical habits such as exercising, meditation, and deep breathing, building healthy face-to-face relationships, and getting enough sleep.
  5. Know the signs. Consider looking more closely into how your child’s online activities might impact them emotionally. Be aware of shifts in behavior, grades, and sleeping patterns. Know the signs that they may be experiencing online bullying.   
  6. Layer Up Your Power. Consider technology your parenting partner to help reduce the mental health risks your child may encounter online. Parental controls on family devices can help you monitor their wellbeing and set time limits.
  7. Proceed with care. If you know your child is having challenges online, it’s important not to overreact and restrict device use altogether. Kids need peer connection, and online is where they tend to connect the most (like it or not, agree or not). Consider ways to help them balance their time online. Discuss the pros and cons of their favorite apps before making drastic changes.   
  8. Ask for help. Talk with your kids daily, and if you believe they need additional help beyond your scope of knowledge, be prepared to find resources to help. If you or a family member is in immediate crisis, visit the emergency room or call National Suicide Prevention Lifeline at (800) 273-8255. 

Any way you slice it, many unknowns come with every new school year, especially if you have tweens or teens. Social media adds a layer of complexity to those unknowns. However, with some forethought and follow-through, you can navigate those risks one day at a time.  

The post Back-to-School: Balancing Social Media & Mental Health appeared first on McAfee Blog.

A Parent’s Guide To The Metaverse – Part Two

By Alex Merton-McCann

Welcome back to part 2 of my Metaverse series. If you are after tips and strategies to help your kids navigate the Metaverse safely then you’re in the right place. In this post I’ll share with you how your kids are likely already accessing the Metaverse, the benefits plus how to ensure they have a safe and positive experience. Now, if you’d like a refresher on exactly what the Metaverse is before we get underway, then check out part one here. 

How Many Kids Are Using The Metaverse? 

If your kids have played Roblox, Fortnite or Minecraft then they have already taken the step into this new virtual frontier. Yes, it’s that easy! But how many kids are playing on these platforms?  

So, if you’ve got a couple of kids, tweens or teens in your house, then chances are they have probably already had a Metaverse experience! Or, if not yet, then it won’t be long… 

Is There Any Difference Between Video Games And The Metaverse? 

There are actually a lot of similarities between online video games and the Metaverse including the use of avatars and the availability of items to purchase eg a horse in a game or an NFT (non-fungible token) in the Metaverse. However, the biggest difference is that the Metaverse is not just about gaming – it is so much more. In the Metaverse, there are no limitations to the number of participants nor on the type of activity – you can attend meetings, concerts, socialise without the gaming aspect, even undertake study! 

What Are The Benefits Of The Metaverse For Our Kids? 

There are so many good things about the Metaverse for our kids, particularly from an educational perspective. As a mum of 4, I am really excited at the possibilities the Metaverse will offer our kids. Imagine being able to experience a country in virtual reality – walk around, see the sights, its geographical features. I have no doubt that would enthuse even the most reluctant learners. And a recent US study confirmed this. It found that taking students on a Virtual Reality field trip to Greenland to learn about climate change resulted in higher interest, enjoyment and retention than students who simply watched a traditional 2-D video. How good! 

Taking care of my family’s mental health has always been a huge focus of my parenting approach and I am really excited at the great options the Metaverse can offer in the area. As a family, we’ve spent multiple hours using apps like Calm and Headspace to help us meditate and practice mindfulness. But the thought of being able to don a VR headset and be transported to the actual rainforest or the roaring fire that I often listen to, is even more appealing! One of the best parts of the VR experience is that it completely blocks out the ‘real world’ which would make it easier to stay in the flow. Very appealing! 

And while we’re talking benefits, let’s not gloss over the potential role the Metaverse can play in fostering empathy and promoting understanding between communities. There is a growing group of digital creators who are designing Metaverse experiences to do this using Virtual Reality. Homeless Realities is a project from the University of Southern California (USC) where students use virtual reality to tell stories, usually of marginalized communities that have been overlooked by traditional journalism. So powerful! 

How Do We Keep Our Kids Safe? 

As parents, it’s essential that we add the Metaverse to our list of things to get our head around so we can keep our kids safe. Here are my top tips: 

1. Commit To Understanding How It All Works 

While I very much appreciate you reading this post, it’s important that you take action and get involved – particularly if your kids are already. If your kids are using Minecraft, Fortnite or Roblox – sign up and understand yourself how it all works. If your kids have a VR headset and you’re not sure how it works – ask them for a turn and a lesson. Only by experiencing it for yourself, will you truly understand the attraction but also the pitfalls and risks.   

2. Direct Your Kids To Age Appropriate Platforms 

As the Metaverse is still evolving and very much a work in progress, there are very minimal protections in place for users. However, the 3 platforms that tend to attract younger players (Roblox, Minecraft and Fortnite) all have parental control features. So, please direct them here – if you can – as you’ll be able to have more control over their online safety. 

Minecraft and Fortnite allow parents to disable chat functions which means your kids can’t communicate with people they don’t know. Roblox will automatically apply certain safety settings depending on the age group of their account. But regardless of what their platform of choice is, always protect your credit card details!! I know Fortnite will only allow kids to make ‘in game’ purchases if these supply credit card details in the checkout. 

3. Make Online Safety Part Of Your Family’s Dialogue 

If your kids are older, it’s likely, you’ll have far less say over where they spend their time in the Metaverse so that’s when your kids will need to rely on their cyber safety skills to help them make safe decisions. Now, don’t assume that your child’s school has ticked the cyber safety box and it’s all been taken care of. Cybersafety needs to be weaved into your family’s dialogue and spoken about regularly. Even from the age of 5, your kids should know that they shouldn’t talk to strangers online or offline, if they see something that makes them upset online then they need to talk to a parent asap and, that they should never share their name or anything that could identify them online.  

The goal of this is to make safe online behaviour part of their routine so that when they are faced with a challenging situation anywhere online, they automatically know how to respond. And of course, as kids get older, the advice becomes appropriate to their age. 

4. Don’t Forget About Physical Safety Too 

Most kids are busting to get access to a VR headset but please take some time to do your research to work out which headsets are more suitable for your kids and your lounge room! There are 2 basic types: some that require a ‘tethered’ connection to a PC or standalone models with built-in computing power. The tethered headsets have traditionally delivered a more immersive user experience due to the extra computational power the PC provides however experts predict it won’t be long before standalone headsets are just as good. The biggest selling VR headset, Occulus Quest 2, can in fact connect wirelessly to your PC with the option to connect via a cable in case the game or experience needs extra oomph! 

Regardless of which type you choose, it’s important that there is a safe play area in which to use the headset. VR headsets completely removes any visual of the real world so please remove special vases and keepsakes and ensure the dog isn’t roaming around. 

‘Cybersickness’ aka motion sickness can be a real issue for some VR users. When you don the headset and are immersed in a different time and space, your body can get very confused. If your brain thinks you are moving (based on what you are seeing through the headset) but in fact you’re standing still, it creates a disconnect that causes enough confusion to make you feel nauseous. If this happens to your kids, consider reducing the time they spend with the headset, having fewer but smaller sessions to get your ‘VR legs’ and checking the VR headset is being worn correctly. 

So, it’s over to you now parents: it’s time to get involved and understand this Metaverse once and for all. Always start with the games and experiences your kids spend their time on but when you’re ready, make sure you check out some of the more adult places such as Decentraland or The Sandbox. Who knows, you might just become a virtual real estate tycoon or set up a business that becomes quite the side hustle! The sky is the limit in the Metaverse! 

Till next time! 

Alex  

The post A Parent’s Guide To The Metaverse – Part Two appeared first on McAfee Blog.

Kicking Off a New School Year with New Online Habits

By Toni Birdsong

Most every parent loves a new school year. Most likely because the beloved milestone offers us a clean slate and a chance to do things better, shape new habits, and close those digital safety gaps.

The hope that fuels change is a powerful thing. However, if you want to ensure your new habits stick, there’s some science you might consider. Psychologists suggest that to make a new change permanent, you should start with smaller, micro-size choices that will lead to sustainable patterns and habits. Micro habits allow you to take safe steps that are too small to fail but effective enough to generate long-term change. 

Committing to Micro-Habits 

Breaking down the task online safety into bite-sized pieces is a great approach for parents eager to put better habits into play this year. Establishing new ground rules doesn’t have to include restrictions, tantrums, or tears. You can start small, commit to work together, and build your new habits over time. 

So often in this blog we offer a combination of practical digital tips proven to work such as robust password protocols, privacy settings, parental controls, smart phone protection, and social network/app safety.  

Today, however, we will flip that approach and give you some foundations that will no doubt support and amplify your family’s daily online safety efforts. Ready? Here we go! 

5 Foundations of Healthy Family Tech Habits 

1. Put connection first.

We’re all connected 24/7 but to what? Equipping kids to make wise decisions online begins with intentional, face-to-face connection at home with a parent or caregiver. When the parent-child relationship is strong, trust grows, and conversation flows. If and when a challenge arises, your child is more likely to turn to you.  

Micro-habit: If your family doesn’t eat dinner together, start with one night a week (stay consistent with the day). Make the dinner table a no-phone zone and spend that time together listening and connecting. Build from there.  

 

2. Step into their world. 

The new school year is a chance to get more involved with your child’s day-to-day communities (on and offline), including their teachers, friend groups, or hobbies. If you’ve been on the sidelines in the past, taking a few steps into their world can give you an exceptional understanding of their online life. Knowing where they go and who they know online has never been more critical, as outlined in our recent Connected Family Report. 

Micro-habit: Does your child have a favorite app? Download it, look around, and understand the culture.  

3. Prioritize sleep. 

Summer—coupled with extra time online (often unmonitored)—can wreak havoc on a child’s sleep patterns, which, in turn, wreaks havoc on a family. If you have a tween or teen, ensuring they get the required hours of sleep is a significant way to keep them safe online. Think about it. Fatigue can impair judgment, increase anxiety, impact grades, and magnify moodiness, putting a child’s physical and emotional wellbeing at risk online and off.  

Micro-habit: Think about setting a phone curfew that everyone agrees on. Giving your child input into the curfew makes it less of a restriction and more of a health or lifestyle shift. Remember, your child’s device is their lifeline to their peers so cutting them off isn’t a long-term solution.  

4. Monitor mental health. 

With kids spending so much time on apps like TikTok, Instagram, Snapchat, and YouTube, those platforms inevitably influence your child more than just about anyone. Be on the lookout for behavior changes in your child that may be connected to digital risks such as cyberbullying, sextortion, gaming addiction, inappropriate content, or connecting with strangers.

Micro-habit: Consider setting time limits that allow your child to enjoy their online hangouts without being consumed or overly influenced by the wrong voices. Apply limits in small blocks at first and grow from there.  

5. Aim for balance. 

Balancing your online life with face-to-face activities and relationships is a must for your child’s physical and emotional wellbeing. But sometimes, striving for that balance can feel overwhelming. Being too stringent can cause big plans to collapse, sending our behaviors in the opposite direction. Balance requires constant re-calibration and pausing to take those small bites. 

Micro-habit: Commit to one family outdoor activity together a month. Take a hike, learn to fish, take up tennis. Make the outings phone-free zones. Be consistent with your monthly micro-habit and build from there.  

It’s been proven that any change you attempt to make ignites a degree of friction. And prolonged friction can discourage your efforts to stick to new habits. Ignore that noise and keep moving forward. Stay the course parents because this is the year your best intentions take shape.   

The post Kicking Off a New School Year with New Online Habits appeared first on McAfee Blog.

Here’s How to Steer Clear of Bot Accounts on Social Media

By McAfee

“Congratulations, you’re a winner!” 

“Did you know this public figure is trying to make your life worse? Click here for what they don’t want you to know.” 

“Save thousands today with just one click!” 

Spam and bot accounts on social media are everywhere. You’ve likely encountered messages like these that attempt to get you to click on links or to stir your emotions in a frenzy. While bot accounts are usually more of an annoyance than anything, when they’re allowed to run rampant, they can quickly become dangerous to your personally identifiable information (PII) and create an emotionally charged mob mentality. 

Here’s what you should know about bot accounts, including how to steer clear of menacing ones, plus a reminder to watch what you share on (and with) social media sites. 

What Are Bot Accounts? 

Bot accounts are software-automated accounts that try to blend in and act like a real user. They post updates and follow other users, though there isn’t a real person behind the account. A spam account is a type of bot account that attempts to gain financially from its automated posts. Everyday people should be wary of social media bot accounts because they can be used to disseminate false information or phishing scams.  

One whistleblower of a social media giant recently divulged that the platform isn’t prioritizing deactivating bot accounts.1 This apathy sparks concerns about the company’s commitment to the security of its users. In the whistleblower’s same report, he stated that the social media site isn’t taking the necessary steps to protect itself from potential inside threats and it had fallen victim to at least 20 breaches in 2020 without reporting the incidents to the proper authorities. 

How to Spot and Steer Clear of Bot Accounts 

Some bot accounts aren’t malicious (merely an annoying tactic by companies to spread the word about their business), but it’s best to give all of them a wide berth and never click on any links in their posts. Those links could direct to unsecured outside sites laden with malware or drop you in the middle of a phishing scheme. 

You can often spot a malicious bot account by the tone of its messages. They’ll often try to inspire intense emotions, such as excitement, sadness, or rage, and attempt to get users to act or share the post. Do not engage with them, not even to argue their points. When you engage or share these posts with your network, it spreads false information and could dangerously manipulate public opinion.2 

3 Tips to Enjoy Social Media Safely 

Here are a few ways you can take your cybersecurity into your own hands when you can’t be sure that social media sites are looking out for the safety of users’ information: 

  1. Don’t overshare. We all have an oversharer amongst our friends whose constant life updates rule our newsfeeds. Oversharing personal details and events can be more than annoying though. They can also put the oversharer’s PII at risk. Social engineering is a tactic where cybercriminals learn enough about you online to either impersonate you or personalize phishing attacks to your passions to capitalize upon your emotions. To combat social engineering, you may want to set your account to private so strangers can’t lurk and glean valuable personal details. Also, deny follower or friend requests from people you don’t know in real life. It could be a bot account in disguise. Another option: don’t overshare! Keep some mystery about your life and save them for in-person gatherings.
  2. Don’t divulge non-essential personal details with social media sites. When you set up a social media profile, the site usually requests several crucial pieces of PII, but they aren’t marked as required fields. These details include your full birthday (including the year), your full name, and your hometown. Consider only sharing your birthday month and day. Keep your birth year to yourself. That way, your followers can still wish you a happy birthday, but you frustrate phishers and dark web crawlers who are seeking your full birthdate.  
  3. Don’t spread false information. To combat bots, the best thing to do is to not engage with them, or better yet, label them as spam or suspicious. From there, hopefully the social media site can handle the situation. False information can spread like wildfire. Even if a bot’s post is laughably inaccurate, do not share it with your followers. It only takes one follower to believe it and then spread it to their own audience and so on. 

Trust a Comprehensive Security Solution to Watch Out for You 

You can’t trust every company to look out for the safety of your personal information, but one organization you can trust is McAfee. McAfee Total Protection is a comprehensive identity and privacy protection solution for your digital life. Great social media habits go a long way toward keeping you safe online, and you can rest assured knowing that McAfee can fill in the gaps. McAfee Total Protection offers antivirus, identity monitoring, and security freeze in the case your information is leaked in a breach or a bot account gets ahold of key details. 

Keep on sharing your life’s milestones with your closest friends and family online. The next time you update your status, flag any suspicious accounts you come across, so everyone can enjoy social media confidently! 

1NBC News, “Twitter whistleblower alleges major security issues 

2Journal of Information Technology & Politics, “Harass, mislead & polarize: An analysis of Twitter political bots’ tactics in targeting the immigration debate before the 2018 U.S. midterm election 

The post Here’s How to Steer Clear of Bot Accounts on Social Media appeared first on McAfee Blog.

Back to School: Tech Savvy vs. Cyber Savvy

By McAfee

The first day of school is right around the corner. The whole family is gearing up for a return to the routine: waking up to alarm clocks at dawn, rushed mornings, learning all day, and after-school activities and homework all night. 

Even though everyone is in a frenzied state, now is a great time to slow down and discuss important topics that may arise during the school year. Parents and guardians know their children are tech savvy, just by looking at their thumbs fly across keyboards; however, that doesn’t necessarily mean that they’re cyber-savvy. 

To make sure we’re all on the same page, here are our definitions of tech savvy and cyber savvy: 

  • Tech savvy. Digital natives (millennials, Gen Z, and now Generation Alpha) often develop their tech savviness at a young age. For example, using touchscreens, sending electronic correspondences, and troubleshooting simple technical inconveniences and glitches are like second nature because they’ve been practicing it for so long, and often every day. 
  • Cyber savvy. Cyber savviness extends beyond knowing how to use connected devices. It means knowing how to use them safely and how to intelligently dodge online hazards, know the best ways to protect devices from cybercriminals, how to guard online information, and how to spot the signs that a device or information may be compromised. 

According to McAfee research, children cited that their parents are best suited to teach them about being safe online when compared to their teachers and online resources. Here are common scenarios your child, tween, or teen will likely encounter during the school year, plus some tips and tools you can share to make sure they are safe online. 

Phishing 

It’s now common practice for school systems to communicate with students and their guardians over email, whether that’s through a school-issued email address or a personal one. Your student should know that phishers often impersonate institutions with authority, such as the IRS, banks, and in their case, a school. Put your children on alert to the most common signs of a cybercriminal phishing for valuable personally identifiable information (PII). These signs include: 

  • Typos or poor grammar 
  • Severe consequences for seemingly insignificant reasons 
  • Requests for a response in a very short timeframe 
  • Asking for information the school system should already have or for information they shouldn’t need. For example, schools have a record of their students’ Social Security Numbers, full names, and addresses, but they would never need to know account passwords. 

If your child ever receives a suspicious-looking or -sounding email, they should start an entirely new email chain with the supposed sender and confirm that they sent the message. Do not reply to the suspicious email and don’t click on any links within the message.  

An excellent nugget of wisdom you can impart is the following: Never divulge your Social Security Number over online channels and never give out passwords. If someone needs your SSN for official purposes, they can follow up in a method other than email. And no one ever needs to know your password. 

Social Media Engineering 

With a return to the school year routine comes a flood of back-to-school social media posts and catching up electronically with friends. If your child owns a social media profile (or several!), alert them to the various social media engineering tactics that are common to each platform. Similar to phishing schemes, social media scams are usually “time sensitive” and attempt to inspire strong emotions in readers, whether that’s excitement, fear, sadness, or anger. 

Alert your child that not everything they read on social media is true. Photos can be doctored and stories can be fabricated in order to prompt people to click on links to “donate” or “sign a petition.” You don’t have to discourage your child from taking a stand for causes they believe in; rather, urge them to follow up through official channels. For instance, if they see a social media post about contributing to save the rainforest, instead of donating through the post, contact a well-known organization, such as the World Wildlife Fund and inquire how to make a difference. 

School Device and BYOD Policies 

More and more school systems are entrusting school-issued connected devices to students to use in the classroom and to bring home. Other districts have BYOD (or bring your own device) policies where students can use personal family devices for school activities. In either case, device security is key to keeping their information safe and maintaining the integrity of the school system’s network. Families don’t want to be the weakest link in the school system and are responsible for a town-wide education network breach. 

Here are three ways to protect any device connected to the school network: 

  1. Lock screen protection. Biometric security measures (like facial recognition or fingerprint scanning) and passcode-locked devices are key in the case of lost or stolen devices.  
  2. Password managers. It can be a lot to ask of an adult to remember all their passwords. But expecting a young person to memorize unique and complicated passwords to all their accounts could lead to weak, reused passwords or poor password protection methods, such as writing them down. A password manager, like McAfee True Key, makes it so you only have to remember one password ever again! The software protects the rest. 
  3. VPNs. VPNs (virtual private networks) are key to protecting your network when you’re surfing on free public Wi-Fi or on networks where you’re unsure of the extent of their protection. McAfee Secure VPN protects your network with bank-grade encryption, is fast and easy to use, and never tracks your online movements so you can be confident in your security and privacy. 

Gear Up for a Safe School Year 

These conversations are great to start at the dinner table or on long, boring car rides where you’re most likely to get your child’s undivided attention. Don’t focus so much on the fearful consequences or punishment that could result from poor cyberhabits. Instead, emphasize how easy these steps and tools are to use, so it would be silly not to follow or use them. 

The post Back to School: Tech Savvy vs. Cyber Savvy appeared first on McAfee Blog.

Getting Your Kids Ready for School—And Their Smartphones Too

By McAfee

If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.

Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.

One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.

Seven steps for keeping your child’s phone safer

Install protection on their phone

Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.

Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.

Set their apps to automatically update

Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.

iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.

Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.

Use a lock screen with a passcode, PIN, facial recognition, or pattern key

Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.

The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.

Learn how to remotely lock or wipe a smartphone

Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.

Use a password manager

Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.

Have your kids steer clear of third-party app stores

Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.

Teach your kids about the hazards of public Wi-Fi and how to use a VPN

One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online. ​

A quick word about desktops and laptops too

The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.

For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:

Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.

Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.

Protecting your child

While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.

Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.

As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:

Smartphone ownership—a device full of teaching moments

Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.

By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.

In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.

The post Getting Your Kids Ready for School—And Their Smartphones Too appeared first on McAfee Blog.

Sextortion: What Your Kids Need to Know

By Toni Birdsong

Sextortion is something no parent wants to think could happen to their child, nor a topic most of us would ever imagine we’d need to discuss in our homes. However, according to the latest FBI reports, sextortion is a digital threat to children that, woefully, is on the rise.

According to the FBI, there has been a considerable increase lately in sextortion cases involving children and teens being coerced by adults online.

What is sextortion?

A sextortion scenario can emerge in several ways. Most often, it occurs when an adult (posing as a peer) engages in casual conversation with an underage child, gains their trust through online conversation, then pressures or threatens the child into sharing sexual photos or videos of themselves.

Random contacts

In some cases, the initial contact with the criminal will be a threat. The person may claim to already have a revealing picture or video of a child that they threaten to share if the victim does not send more pictures.

Known contacts

According to the FBI, this crime more often starts when young people believe they are communicating with someone their age who is interested in a relationship or with someone who is offering something of value. This catfish (false profile) relationship usually involves the predator using gifts, money, flattery, lies, or other methods to get a young person to produce an image.

How does sextortion begin?

These dangerous conversations can be initiated through text, a social or chat app, a gaming site, or any number of digital connection points.

After a criminal successfully obtains a photo or video from their victim, the threats can escalate to promises to publish the content or even hurt the child if they don’t send more. This emotionally harrowing situation can ignite shame, fear, and confusion in children who may be too embarrassed to ask for help or report the abuse.

While these criminals rarely request to meet their victims face-to-face, the emotional and physical impact of sextortion can be devastating to a child. According to the FBI, some victims report abusers who become vicious with non-stop harassment and threats. Victims can feel scared, alone, embarrassed, and increasingly desperate. Sadly, as reported in the news, this type of crime can leave some children feeling like they have no way out of the situation.

What can families do?

Talk about the reality of sextortion.

If you are a parent or caregiver, explain to your child how sextortion can happen to anyone online and why it’s important to only connect with known friends and family. Parents: Consider boosting your device security with parental controls that filter content, report your child’s online activity, and reveal potential problems.

Master and repeat the basics.

Some essential safety protocols kids should follow online are worthy of repeating. They are:

1) Make social accounts private, don’t share personal information, and only connect with known friends

2) Ignore and block messages from strangers

3) Keep your guard up. People can pretend to be anyone online, and photos can be altered

4) Be suspect if anyone asks you to message or text with them privately

5) Never share risky photos with anyone online—even a trusted friend

6) Tell someone immediately if someone is threatening you online.

Audit all digital connections.

With your child, go through their apps, social networks, chats, gaming communities, and friend groups and do some editing, defriending, and blocking. Make sure both you and your child know and trust all their online connections. Remember: Open communication and an honest relationship with your child are the most powerful tools you have to keep your child safe online.

Be clear to remove any fault.

A sextortion situation for a child can be incredibly confusing and cause them to isolate and avoid telling anyone about it. Remind and be clear with your child that they would never be in trouble for coming to you with any problem. Let them know that sextortion is a crime for the perpetrator and that they have not broken any laws by sending photos (despite what an abuser might have told them).

Report the crime.

Victims of sextortion should go to a parent or trusted adult and tell them they need help. While doing this can feel terrifying, it’s crucial for victims to know people understand and want to help. For parents and caregivers, contact the FBI at 1-800-CALL-FBI or report the crime online at tips.fbi.gov.

While the bad actors online are out to exploit and ruin our digital spaces, it’s important to maintain a healthy perspective rather than responding with fear. Remind your kids that there’s an army of people even more dedicated than the criminals; people like the FBI who are out to stop online crime and keep the internet safe for families. Additionally, as a parent or caregiver, your commitment to helping your family stay informed, equipped, and empowered online is how we all win.

The post Sextortion: What Your Kids Need to Know appeared first on McAfee Blog.

Setting Up Parental Controls in TikTok, Instagram & Snapchat

By Toni Birdsong

It’s a question we get a lot from parents: “How can I keep my kids safe when they are constantly hopping between so many different apps?” We get it, there’s a lot to stay on top and all of it changes constantly. Unfortunately, that question doesn’t have a simple answer. But there are some baseline actions every parent can take to boost their child’s safety on popular apps like TikTok, Snapchat, and Instagram.  

The safety equation is threefold, with every piece as important to your child’s overall safety as the next.  

  1. Connection and conversation. The first part of the safety equation is maintaining a strong relationship with your child so that dialogue (two-way; no lectures) on digital safety and wellbeing becomes commonplace and they know they can come to you if they have a problem. One way to keep those conversations rolling is to download your child’s favorite apps so that you understand first-hand how the communities work and the type of content that’s being shared. 
  2. Install parental controls. The second part of the safety equation is to add parental controls. Do we have an agenda here? You betcha! For decades, we’ve put some of the world’s brightest engineering minds into designing digital tools that allow families to enjoy the best of the Internet without giving them the rest of the Internet that could put their emotional and physical wellbeing at risk. McAfee’s targeted software helps parents monitor and filter web searches and content, set time limits, and view daily activity reports.  
  3. Access platform tools. The third way is to take a few minutes to ensure your kids are using the platform-level tools available on both their devices and within the apps. Both Apple and Android phones have basic safety and wellbeing features. Additionally, the apps your kids likely love—Tik Tok, Snapchat, and Instagram—have their own set of safety tools.  

Screentime is Climbing 

A report released in 2021 by Common Sense Media found that teenagers (ages 13-18) use an average of nine hours of entertainment media per day and that tweens (ages 8-12) use an average of six hours a day, not including time spent using media for school or homework. The report also found that boys spend more time on gaming devices while girls spend more time on social media and that mobile devices now account for 41% of all screen time among tweens and 46% among teens. 

With those numbers increasing each year, it’s even more important to understand the different ways parents can help kids stay safe. Let’s break down a few safety basics on each app that are easy to access and use.    

Tik Tok Safety 

TikTok has some impressive safety guidelines broken down into topics parents could easily use as a springboard for some great family discussions. The guidelines and the Safety Center cover issues such as dangerous TikTok challenges and how to deal with other digital threats such as bullying, sexual content, fake news, and hateful behavior. You can increase safeguards using TikTok’s: 

  • Family Pairing. TikTok offers Family Pairing that allows parents to link their account with their child’s to co-control settings on privacy and content. This TikTok feature allows a parent to monitor and manage screen time, direct messages, set restrictions, and control friend and comment filters.  
  • Restricted Mode. There is a Restricted mode for accounts that can help filter basic mature content on TikTok. 
  • Privacy Settings. To ensure your child isn’t connecting with unknown people on TikTok, you can go into the settings and make their account private.  
  • Digital Wellbeing. We all know how easy it is to get sucked into spending hours on an app without even getting up to stretch or give our eyes or minds a break. Turning this function on will send alerts to users who have been on the app for more than two hours.  

Snapchat Safety 

Every app functions differently and thus, offers different ways to boost security. Snapchat provides a helpful guide for parents and educators, including safety tips and conversation starters. You can increase safeguards using Snapchat’s: 

  • Privacy Settings. Sit down with your child to ensure their privacy settings are adjusted to choose who can send them Snaps, view their Stories, or see their location on Snap Map. They can also manage who views your child’s content with My Story. 
  • Friends Only Feature. Snapchat was made for keeping in touch with your close friends, so the app Safety Center recommends users “only friend or accepts friend requests from people that you know in real life.” 
  • Report Abuse Feature. Ensure your kids understand how to report abuse on Snapchat, including harassment, bullying, or other safety concerns. If someone makes them uncomfortable, they can block that Snapchatter and leave any group chat. Here’s more on reporting abuse or safety concerns. 
  • Think before you share. Snaps are designed to delete by default within 24 hours. However, remind your kids that people who send Snaps can still take a screenshot or take a picture of the Snap with another device. Therefore, on Snapchat especially, advise your kids to think before sharing. 

Instagram Safety 

Instagram offers parents and minor users a library of safety and mental health resources accessible via the app’s Community Tab at the bottom of its home page. You can increase safeguards using Instagram’s: 

  • Family Center. A parent or guardian can supervise a teen’s Instagram account, provide extra support, and help balance their time. Parents of teens can remove supervision anytime, and the tool is automatically removed when the teen turns 18. 
  • Privacy Controls. Your teen’s account can be set to private, which means their content will only be seen by approved followers. In addition, they can also block and report abusive accounts.  
  • Comment Controls. Avoid unwanted interactions by encouraging your child to use “Comment Controls.” In addition, reporting and blocking tools also allow them to manage who can comment on their posts.  
  • Direct Message Safeguards. Instagram restricts Direct Messages (DMs) between teens (under 18) and adults they don’t follow. When an adult tries to message a teen who doesn’t follow them, they receive a notification that DM’ing that teen isn’t an option. For adults and teens already connected (i.e., one account follows the other), Instagram sends safety notices encouraging teens to be cautious in conversations with adults who have exhibited potentially suspicious behavior. (Note: This feature does not protect kids from connecting with fraudulent catfish accounts created using false profile and age information). 

One of the most powerful safety features is you—a child’s mom, dad, or guardian. Your face-to-face, heart-to-heart connection will speak loudest in your child’s life. If you haven’t lately, ask your child what’s going on in their digital life, who their friends are, what they’ve created to share, and what’s new, hilarious, or trending. You may get some resistance now and then but don’t let that discourage you from pressing in and doing all the things that help keep them as safe as possible online.   

The post Setting Up Parental Controls in TikTok, Instagram & Snapchat appeared first on McAfee Blog.

6 Tips to Help Your Balance Your Children’s Summer Screentime

By Toni Birdsong

The pandemic forced many parents into screentime management Bootcamp. We learned quickly that more hours at home require more intention in managing family technology. The exact purpose holds true for summer. Before things get too crazy—vacations, camps, and a revolving door of friends—a priority might be putting a screentime plan in place.  

Add to the summer equation that many parents are still on remote or hybrid work schedules, and the need for a summer screentime plan becomes even more important.

But first, what’s the cost of just winging it with screentime this summer? Doing so could harm your child both emotionally and physically. According to the American Academy of Pediatrics (AAP), children spend an average of seven hours a day on entertainment media, such as televisions, computers, phones, and other electronic devices. Now that summer is here, we can assume that number will increase.

Balancing your child’s screentime is also a safety issue. As the summer ticks on, boredom can lead to more time online, which can open the door to threats such as cyberbullying, self-esteem and body issues, risky behavior, and connecting with strangers.

Keep in mind that every family’s summer screentime balance plan will be different depending on family schedules and children’s ages. Not sure where to begin? The AAP has an excellent, customizable Media Plan that includes a Screen Time Calculator. The guide will help you design a plan based on the ages of each child in your family.  

6 Tips to Help You Balance Screentime

  1. Inventory Activities and Discuss Limits. Bring the whole family into the screen time discussion. What does an average day look like in your home? What activities can each person dream up outside of television, gaming, or social media? Where are the daily windows where consistent family time can happen? What kind of limits would be ideal? Discuss ways to keep one another accountable and a fun way to track success and consequences.  
  2. Have plenty of non-screen activities ready.  One way to keep kids off their screens, is  offering them interesting options that outrank what’s happening on their devices. Consider, as a family, creating a list of at-home and on-the-go activities. Consider a trip to the lake, the beach, or a local museum. You might learn a new craft or pick a home project to complete (a bedroom makeover) together. Maybe try your hand at making pasta from scratch or growing your own vegetables. Activities don’t have to be pricey; often, simple is better. Whatever your list contains, remember: An idea is a dream without a real plan and taking real time to make it happen. 
  3. Know where they go, what they see. As you know, at McAfee, we are front-line advocates of family filtering software. The content your kids consume this summer matters. Understanding the social networks and apps your kids frequent is key to keeping them safe this summer. The time and effort you spend establishing screen limits don’t matter much if the content your child views isn’t age-appropriate. A few questions to help assess content: 
    1. Is the content age-appropriate? Are the apps my child uses interactive and learning-based or mind-numbing, or even risky? 
    2. Do my family’s technology habits require filtering software to help block inappropriate websites? 
    3. Are the privacy settings on social media and gaming accounts set to restrict what strangers can see and who can send a direct message to my child?
  4. Maintain a device curfew. Just because it’s summer, doesn’t mean anything goes. Consider keeping many of the same device rules in place. A device curfew in the summer months is more critical since kids like to take their devices to bed and scroll or text into the wee hours.    
  5. Make sure they know why. This is a step some parents unintentionally may skip. Even if you find yourself repeating the ‘why’ of screen limits to your kids, make sure they understand you aren’t being random with the rules. Let them know that it’s a proven reality (studies show) that excessive screentime has an array of emotional and physical consequences that you aren’t willing to allow into your family. 
  6. Step into their world.  Have you ever thought of picking up that game controller and playing your child’s favorite game with them? It’s a simple gesture that could build amazing bridges. Not only could it help you understand their digital routines and communities, but it would also open the door for consistent online safety discussions. If your child spends most of their time on TikTok or Snapchat, ask them to show you around the apps. Be teachable and open to their favorite online activities. (One of my personal mottos is that as a parent I must make every effort to be teachable if I expect my kids to be reachable)!

One mom on Facebook recently shared a powerful reminder that, as parents, we only have 18 summers with our kids before—poof—they are grown. She also shared an inspiring visual reminder. She keeps a clear jar with each of her children’s names on it in plain view. Inside each jar, she places 18 colorful tiny pom-poms. She subtracts one pom pom each year on their birthday. As the pom poms visually decrease, it reminds her to make the most of her time with each child. Here’s hoping your summer is packed with less screentime and more moments that make each pom pom count. 

The post 6 Tips to Help Your Balance Your Children’s Summer Screentime appeared first on McAfee Blog.

How to Quickly Remove Malware in 2022

By McAfee

If you’re like most people, you probably use your computer for most of your online activities. It’s amazing what the internet can do to make our lives easier. But if you’ve spent any time online, you know the internet also comes with some risks. 

Malware (or malicious software) is one risk of living a connected life. Whether it comes from infected websites, innocent-looking email attachments, or applications and tools you think you can trust, malware can expose your private information to cybercriminals who may use it for personal gain. 

If you suspect that malicious software has infected your device, it’s important to remove it quickly to protect yourself.  

Though dealing with malware can be scary, there are a few things you can do. This article will explain how malware can infect devices and how you can remove it from them. 

How devices become infected with malware

There are many types of malware, which do their work in different ways. They can include viruses, worms, Trojans, spyware, adware, ransomware, and more. 

Some common ways that Windows PCs, Macs, tablets, and smartphones can get infected include: 

  • Phishing and malspam emails: These are emails — often posing as trusted sources — that try to trick you into revealing sensitive information, such as your credit card number and passwords, to different services. 
  • Peer-to-peer sharing (P2P sharing) and torrents: P2P sharing and torrents often offer software, games, and media for illegal downloading. They can also contain downloads spiked with malicious software code. 
  • Spoofed websites of well-known brands and organizations: Cybercriminals might pose as websites of legitimate organizations to trick you into downloading malware. Click on a link, and the malware downloads to your hard drive. 
  • External storage devices, such as USB drives: USB drives and other external storage devices are a popular way to exchange files between computers. However, if you find or receive a USB drive from an unknown source, don’t plug it into your machine. 
  • Compromised software: Sometimes, malware can compromise the software you download. It’s a good idea to only download through trusted sources. 
  • Adware, including pop-up ads: Pop-up ads are a nuisance when you click on a webpage, but they can also be laced with malware that’s released when you click on them. 
  • Fake mobile apps: These often pose as popular apps, such as fitness tracking tools or cryptocurrency applications. Download them, and your mobile device can become compromised. It’s best only to download apps from trusted sources.  

How can malware affect you?

Malware can affect you in a variety of ways. For example, malware can allow hackers to steal your private information, uncover passwords, cause financial issues for you or your company, delete files, and render your device unusable.  

Malware can also move from your computer to other devices, so you may unwittingly infect friends, family, or co-workers. It can gobble up your computer’s memory, slow its operation to a snail’s pace, and more. 

For these reasons, it’s a good idea to find out how to remove malware and learn to protect yourself from it in the first place. 

Signs malware  is infecting your device

The Federal Trade Commission (FTC) Consumer Information points out some ways to know if malware has infected your device, including if it: 

  • Suddenly slows down, crashes, or displays repeated error messages 
  • Won’t shut down or restart 
  • Prevents you from removing software 
  • Starts serving up a lot of pop-up ads, inappropriate ads, or ads that interfere with page content 
  • Displays ads in places you wouldn’t usually see them, such as government websites 
  • Displays unexpected toolbars or icons in your web browser, such as Chrome or Safari  
  • Changes your default search engine or displays new tabs or websites you didn’t open 
  • Repeatedly changes your homepage 
  • Sends emails from your personal account that you didn’t write 
  • Runs out of battery life more quickly than normal 

Malware removal on your PC

How to remove malware from your devices

If you think your computer, smartphone or tablet has been infected by malware, the first step is to stop ​​shopping, banking, and doing other things online that involve usernames, passwords, or other sensitive information until you have the problem resolved. 

If you don’t have an antivirus program on your device, it’s a good idea to get one. McAfee’s antivirus software provides award-winning protection for your data and devices. It’s important to get antivirus software from a trusted name because some malware can even masquerade as security software. 

It’s also important to make sure that your operating system for your different devices and applications are up to date. Older programs and apps might not have the latest security features — cybercriminals are constantly devising new ways to get people’s information — and outdated software can have a harder time fighting off infection.  

Once your cybersecurity software is in place, you should: 

Scan your device for malware

If you have a PC with Windows 10 or 11, you already benefit from free virus threat protection with Microsoft Windows Defender. Windows Defender, or built-in Microsoft security, compares new files and programs against a database of known malware. It keeps an eye out for signs that an attack is underway, such as the encryption of key files.  

Defender can run in active, passive, and disabled mode. In active mode, it’s the primary antivirus app on the device. This means the program will scan files, remedy any threats, and show detected threats in your organization’s security reports and in the Windows Security app. 

Microsoft Defender will automatically turn off if you have another antivirus app installed and turned on. Microsoft Defender will turn back on automatically if you uninstall the other app. 

In passive mode, Microsoft Defender isn’t used as the primary antivirus app on the device. It’ll scan files and report any threats but it won’t remedy those threats. Finally, Microsoft Windows can’t detect or address threats if it is disabled or uninstalled. 

You can run quick and advanced scans in Windows Security. If you’re worried that a specific file or folder has been compromised, you can also run a manual scan by: 

  1. Right-clicking the file or folder in File Explorer 
  2. Selecting Scan with Microsoft Defender 

You’ll see the scan results and options for dealing with any potential threats. 

Microsoft Defender is also available to protect Android smartphones from viruses and malware. It can also help against phishing and phishing and scans your Android device automatically to track and identify potentially unwanted, and dangerous, applications on your device. 

Apple users, as well, have built-in antivirus software to help detect and fight off malware. Malware is commonly distributed across macOS systems by being embedded in a harmless-looking app 

Luckily, settings in Security & Privacy preferences allow you to designate the sources of software installed on your Mac. Just follow these steps: 

  1. Choose the Apple menu.  
  2. Select “System Preferences.” 
  3. Click “Security & Privacy.”  
  4. Click “General.” 
  5. If the lock at the bottom left is locked, click it to unlock the preferences pane. 
  6. Select the software sources from which you’ll allow software to be installed, including the Mac App Store and identified developers who are registered with Apple. 

Apple iPads and iPhones have strong built-in security and privacy protections, so it is up to the user on whether or not they want to install antivirus for additional malware protections. Apple boasts a “walled-garden” approach–meaning that their operating system is closed to outside apps and games not affiliated with their official app store unless you jailbreak the device.

Remember that while cybersecurity features built into devices are a great starting point, they’re not always comprehensive. That’s where antivirus software, like McAfee Total Protection, can help. It offers continuous protection against malware, viruses, phishing, ransomware, and other online threats. It also automatically updates so you don’t need to worry about manual upgrades.  

The security software also includes alerts before you connect to risky websites and offers one-click fixes to help you stay safe online. 

Quarantine or remove any viruses

Antivirus software like McAfee works to block malware from infecting your computer, smartphone, or tablet. If malware somehow does get through, it can act as a powerful malware scanner by searching every file on your device for infections.  

It can troubleshoot, look for vulnerabilities, and compile a list of infected software that can be quarantined (or isolated) to prevent it from doing harm and deleted at the end of the virus scan using removal tools 

McAfee’s anti-malware software updates its virus database by using an automatic web crawler that scans the internet, identifies online threats like malicious software, and figures out how to delete them. 

McAfee antivirus uses this data to automatically update your device’s protective set-upl, providing strong protection so nothing harmful gets in.  

Besides desktop computers, McAfee provides mobile security for both Android and Apple devices. For example, when you use your iPhone or Android phone on a public Wi-Fi system,  McAfee’s Wi-Fi privacy protection (VPN) in effect turns the public network into a private one, where you can surf safely. Of course, its antivirus app regularly scans for threats and malware while actively blocking them in real time, keeping your mobile devices protected. 

McAfee keeps your device secure

McAfee offers a variety of plans tailored to fit your needs and budget so your computer and other devices — including Android smartphones, Apple iPhones, and various tablets — are protected from malware and other online threats. 

McAfee is a leader in consumer security, and our antivirus software is used on more than 6 million devices. It’s easy to install and use, provides 24/7 real-time threat protection, and comes with a Virus Pledge — a money-back guarantee that it’ll remove all viruses from your protected devices. 

You can get antivirus software as part of McAfee’s Total Protection services. This includes all-in-one protection for your personal info and privacy, with identity restoration assistance and up to $1 million of identity theft coverage for data breaches. You also have access to identity monitoring, safe browsing, and a secure VPN.​ 

With McAfee, you can turn apprehension about malware into the peace of mind that comes from proper protection. 

The post How to Quickly Remove Malware in 2022 appeared first on McAfee Blog.

How To Do A Virus Scan

By McAfee

Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.

Do You Need a Virus Scan?

First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.

What Does a Virus Scan Do?

Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.

How to Check for Viruses

The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.

On a Windows computer

If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.

Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.

On a Mac computer

Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.

Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.

On smartphones and tablets

Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.

Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.

Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.

Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.

For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.

All-In-One Protection:

If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.

Why are virus scans so important?

New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.

How often should you run a virus scan?

Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.

Preventing Viruses

Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:

  • Learn how to surf safely so you can avoid risky websites, links and messages. This will go a long way in keeping you virus-free.
  • Never click on spammy emails or text messages. These include unsolicited advertisements and messages from people or companies you don’t know.
  • Keep the software on your computers and devices up to date. This way you are protected from known threats, such as viruses and other types of malware.
  • Invest in comprehensive security software that can protect all of your devices, such as McAfee LiveSafe.
  • Stay informed on the latest threats, so you know what to look out for. The more you know about the latest scams, the easier they will be to spot and avoid.

The post How To Do A Virus Scan appeared first on McAfee Blog.

Instagram Hack Results in $1 Million Loss in NFTs

By McAfee

Imagine – your favorite brand on Instagram just announced a giveaway. You’ll receive a free gift! All you have to do is provide your credit card information. Sounds easy, right? This is a brand you’ve followed and trusted for a while now. You’ve engaged with them and even purchased some of their items. The link comes directly from their official page, so you don’t think to question it. Don’t fall prey to crypto scams, download reputable mobile security protection.

This is the same mindset that led to several Bored Ape Yacht Club (BAYC) NFTs being stolen by a cybercriminal who had hacked into the company’s official Instagram account. Let’s dive into the details of this scam.  

Sneaking Into the Bored Ape Yacht Club 

Bored Ape Yacht Club, the NFT collection, disclosed through Twitter that their Instagram account had been hacked, and advised users not to click on any links or link their crypto wallets to anything. The hacker managed to log into the account and post a phishing link promoting an “airdrop,” or a free token giveaway, to users who connected their MetaMask wallets. Those who linked their wallets before BAYC’s warning lost a combined amount of over $1 million in NFTs. 

Despite the large price tag attached to NFTs, they are often held in smartphone wallets rather than more secure alternatives. MetaMask, the crypto wallet application, only allows NFT display through mobile devices and encourages users to use the smartphone app to manage them. While it may be a good method for display purposes, this limitation provides hackers with a new and effective way to easily steal from users’ mobile wallets. 

BAYC does not yet know how the hacker was able to gain access to their Instagram account, but they are following security best practices and actively working to contact the users affected. 

N.F.T. – Not For Taking 

This scam was conducted through the official BAYC account, making it appear legitimate to BAYC’s followers. It is incredibly important to stay vigilant and know how to protect yourself and your assets from scams like these. Follow the tips below to steer clear of phishing scams and keep your digital assets safe:  

Ensure wallet security 

A seed phrase is the “open sesame” to your cryptocurrency wallet. The string of words is what grants you access to all your wallet’s assets. Ensuring that your seed phrase is stored away safely and not easily accessible by anyone but yourself is the first step to making sure your wallet is secure. 

Protect your privacy 

With all transactional and wallet data publicly available, scammers can pick and choose their targets based on who appears to own valuable assets. To protect your privacy and avoid being targeted, refrain from sharing your personal information on social media sites or using your NFT as a social media avatar. 

Look out for phishing scams 

Phishing scams targeting NFT collectors are becoming increasingly common. Be wary of any airdrops offering free tokens in exchange for your information or other “collectors” doing the same. 

Phishing scams tend to get more sophisticated over time, especially in cases like the Bored Ape Yacht Club where the malicious links are coming straight from the official account. It is always best to remain skeptical and cautious, but when in doubt, here are some extra tips to spot phishing scams: 

  • Is it written properly? A few spelling or grammar mistakes can be common, but many phishing messages will contain glaring errors that professional accounts or companies wouldn’t make. If you receive an error-filled message or promotion that requires giving your personal information, run in the other direction. 
  • Does the logo look right? Scammers will often steal the logo of whatever brand or company they’re impersonating to make the whole shtick look more legitimate. However, rarely do the logos look exactly how they’re supposed to. Pay close attention to any logo added in a message or link. Is the quality low? Is it crooked or off-center? Is it almost too small to completely make out? If yes, it’s most likely not the real deal. 
  • Is the URL legit? In any phishing scam, there will always be a link involved. To check if a link is actually legitimate, copy and paste the URL into a word processor where you can examine it for any odd spelling or grammatical errors. If you receive a strange link via email, hover over it with your mouse to see the link preview. If it looks suspicious, ignore and delete it. Even on mobile devices, you can press and hold the link with your finger to check out the legitimacy of the URL. 

As crypto and NFTs continue to take the world by storm, hackers and scammers are constantly on the prowl for ways to steal and deceive. No matter the source or how trustworthy it may seem at first glance, always exercise caution to keep yourself and your assets safe! 

The post Instagram Hack Results in $1 Million Loss in NFTs appeared first on McAfee Blog.

Crypto Scammers Exploit: Elon Musk Speaks on Cryptocurrency

By McAfee Labs

By Oliver Devane 

Editors note: In the past 24 hours (from time of publication)  McAfee has identified 15 more scam sites bringing the total to 26. The combined value of the wallets shared on these sites is over $1,300,000 which is an increase of roughly $1,000,000 since this blog was last published. This highlights the scale of this current scam campaign. The table within this blog has been updated to include the new sites and crypto-wallets.

McAfee has identified several Youtube channels which were live-streaming a modified version of a live stream called ‘The B Word’ where Elon Musk, Cathie Wood, and Jack Dorsey discuss various aspects of cryptocurrency.  

The modified live streams make the original video smaller and put a frame around it advertising malicious sites that it claims will double the amount of cryptocurrency you send them. As the topic of the video is on cryptocurrency it adds some legitimacy to the websites being advertised.  

The original video is shown below on the left and a modified one which includes a reference to a scam site is shown on the right.  

 

 

We identified several different streams occurring at a similar same time. The images of some are shown below: 

 

The YouTube streams advertised several sites which shared a similar theme. They claim to send cryptocurrency worth double the value which they’ve received. For example, if you send 1BTC you will receive 2BTC in return. One of the sites frequently asked questions (FAQ) is shown below: 

Here are some more examples of the scam sites we discovered: 

The sites attempt to trick the visitors into thinking that others are sending cryptocurrency to it by showing a table with recent transactions. This is fake and is generated by JavaScript which creates random crypto wallets and amounts and then adds these to the table. 

The wallets associated with the malicious sites have received a large number of transactions with a combined value of $280,000 as of 5 PM UTC on the 5th of May 2022 

Scam Site  Crypto Type  Wallet  Value as on 5PM UTC 5th May 2022 
22ark-invest[.]org  ETH  0x820a78D8e0518fcE090A9D16297924dB7941FD4f  $25,726.46 
22ark-invest[.]org  BTC  1Q3r1TzwCwQbd1dZzVM9mdFKPALFNmt2WE  $29,863.78 
2xEther[.]com  ETH  0x5081d1eC9a1624711061C75dB9438f207823E694  $2,748.50 
2x-musk[.]net  ETH  0x18E860308309f2Ab23b5ab861087cBd0b65d250A  $10,409.13 
2x-musk[.]net  BTC  17XfgcHCfpyYMFdtAWYX2QcksA77GnbHN9  $4,779.47 
arkinvest22[.]net  ETH  0x2605dF183743587594A3DBC5D99F12BB4F19ac74  $11,810.57 
arkinvest22[.]net  BTC  1GLRZZHK2fRrywVUEF83UkqafNV3GnBLha  $5,976.80 
doublecrypto22[.]com  ETH  0x12357A8e2e6B36dd6D98A2aed874D39c960eC174  $0.00 
doublecrypto22[.]com  BTC  1NKajgogVrRYQjJEQY2BcvZmGn4bXyEqdY  $0.00 
elonnew[.]com  ETH  0xAC9275b867DAb0650432429c73509A9d156922Dd  $0.00 
elonnew[.]com  BTC  1DU2H3dWXbUA9mKWuZjbqqHuGfed7JyqXu  $0.00 
elontoday[.]org  ETH  0xBD73d147970BcbccdDe3Dd9340827b679e70d9d4  $18,442.96 
elontoday[.]org  BTC  bc1qas66cgckep3lrkdrav7gy8xvn7cg4fh4d7gmw5  $0.00 
Teslabtc22[.]com  ETH  0x9B857C44C500eAf7fAfE9ed1af31523d84CB5bB0  $27,386.69 
Teslabtc22[.]com  BTC  18wJeJiu4MxDT2Ts8XJS665vsstiSv6CNK  $17,609.62 
tesla-eth[.]org  ETH  0x436F1f89c00f546bFEf42F8C8d964f1206140c64  $5,841.84 
tesla-eth[.]org  BTC  1CHRtrHVB74y8Za39X16qxPGZQ12JHG6TW  $132.22 
teslaswell[.]com  ETH  0x7007Fa3e7dB99686D337C87982a07Baf165a3C1D  $9.43 
teslaswell[.]com  BTC  bc1qdjma5kjqlf7l6fcug097s9mgukelmtdf6nm20v  $0.00 
twittergive[.]net  ETH  0xB8e257C18BbEC93A596438171e7E1E77d18671E5  $25,918.90 
twittergive[.]net  BTC  1EX3dG9GUNVxoz6yiPqqoYMQw6SwQUpa4T  $99,123.42 

Scammers have been using social media sites such as Twitter and Youtube to attempt to trick users into parting ways with their cryptocurrency for the past few years. McAfee urges its customers to be vigilant and if something sounds too good to be true then it is most likely not legitimate.  

Our customers are protected against the malicious sites detailed in this blog as they are blocked with McAfee Web Advisor  

Type  Value  Product  Blocked 
URL – Crypto Scam  twittergive[.]net  McAfee WebAdvisor  YES 
URL – Crypto Scam  tesla-eth[.]org  McAfee WebAdvisor  YES 
URL – Crypto Scam  22ark-invest[.]org  McAfee WebAdvisor  YES 
URL – Crypto Scam  2xEther[.]com  McAfee WebAdvisor  YES 
URL – Crypto Scam  Teslabtc22[.]com  McAfee WebAdvisor  YES 
URL – Crypto Scam  elontoday[.]org  McAfee WebAdvisor  YES 
URL – Crypto Scam  elonnew[.]com  McAfee WebAdvisor  YES 
URL – Crypto Scam  teslaswell[.]com  McAfee WebAdvisor  YES 
URL – Crypto Scam  2x-musk[.]net  McAfee WebAdvisor  YES 
URL – Crypto Scam  doublecrypto22[.]com  McAfee WebAdvisor  YES 
URL – Crypto Scam  arkinvest22[.]net  McAfee WebAdvisor  YES 

 

The post Crypto Scammers Exploit: Elon Musk Speaks on Cryptocurrency appeared first on McAfee Blog.

$625 Million Stolen in Latest Crypto Attack: 5 Tips on How to Use Digital Currency Safely

By McAfee

Cryptocurrency is all the rage these days and it doesn’t seem to be slowing down any time soon. As more people dive into the nitty-gritty of what blockchain is, how NFTs are traded, and the difference between Bitcoin and Ethereum, digital currency developers are finding new ways for people to engage with crypto. But as crypto continues to grow and become more profitable, hackers are simultaneously trying to find ways to get their hands on the coins. 

According to Markets Insider, one of the biggest crypto heists in history took place recently, resulting in roughly $625 million stolen.1 Here’s what you need to know about this crypto theft, and how you can stay protected when investing in digital assets. 

Under the Hood of the Ronin Crypto Heist 

Ronin, the blockchain underlying the play-to-earn crypto game Axie Infinity, revealed that a hacker stole 173,600 Ethereum (currently worth around $600 million) and 25.2 million USDC (a cryptocurrency pegged to the U.S. dollar), resulting in a loss of about $625 million in cryptocurrency. 

On March 29th, Ronin and Axie Infinity operator Sky Mavis revealed the breach and froze transactions on the Ronin bridge, which allows depositing and withdrawing funds from the company’s blockchain. This “side chain” contained nine validator nodes, or proof-of-stake tools, that confirmed and approved each transaction. At least five validator nodes are needed to approve each transaction. Sky Mavis oversaw five, and Axie Decentralized Autonomous Organization (or DAO) controlled four. However, Sky Mavis discontinued its agreement with the DAO in December but failed to revoke the DAO’s permissions. Due to this oversight, the hacker was able to take over the necessary amount of validator nodes to enable access to the cryptocurrency and make a break with it. 

According to experts, the use of these side chains rather than native blockchains leads to a rise in cryptocurrency vulnerabilities. Had Sky Mavis abandoned the side chains and stuck to the blockchains, it is likely that an attack of this magnitude could have been avoided. Rather than a cryptocurrency issue, this is more of a cybersecurity issue. 

Stay Protected From Crypto-Related Hacks 

If you are interested in getting into crypto, don’t let cyberattacks like this deter you! As a fairly new phenomenon, there are still many ways in which the crypto world needs to grow, adjust, and adapt to ensure that users can interact with it safely. In the meantime, if you are wanting to dive into the crypto economy but still have reservations, here are some tips to help you stay protected: 

1. Do your research

Whenever you decide to dive into something new, it’s always important to make sure you are knowledgeable about that thing, especially if it involves investing your money. Before jumping right into the crypto world, research each cryptocurrency, each blockchain, and any software you may use. Keep up with the news to stay informed on security breaches and pick up tips for which system you may want to engage in. Knowing the ins and outs of the crypto economy and its security protocols will solidify your decision of whether you want to join the crypto community and whether the benefits outweigh the risks. 

2. Secure your accounts

As with all online accounts, it’s important to use secure, unique passwords and two-factor authentication when creating and maintaining cryptocurrency logins. Hackers can access lists of passwords and logins via the dark web, so never reuse your passwords. Two-factor authentication requires a randomly generated passcode for entry that is only accessible to you, so cybercriminals will not be able to access your accounts. If your accounts are a pain for a hacker to try to get through, they will likely move on, keeping your account, your information, and your assets safe. 

3. Use a crypto wallet

For some added protection, store your assets in a crypto wallet. A crypto wallet is a software product or physical device that stores the keys to your cryptocurrency accounts. Crypto wallets allow you to transfer funds between crypto types and make transactions while keeping your investments protected. There are various types of cryptocurrency wallets, so do your research to find which one is best for you and your accounts. 

4. Check your accounts regularly

Develop a routine of checking in on your crypto accounts to keep an eye on any suspicious transactions. Keep up with news outlets so that if there does happen to be a breach, you can make a timely report of any losses you may have had. For some added security and protection, consider changing your login credentials. 

5. Be on the lookout for suspicious emails

Hackers often use social engineering to enact cyberattacks like these. This includes targeting users’ emails or using phishing to gain access to these accounts. When receiving emails, be wary of addresses that seem slightly off, odd spelling and grammar mistakes, and any links or attachments added to the message. Being cautious and alert when you are online is an important step to ensuring your account safety. 

As the world of crypto continues to evolve and more people get involved, cybercriminals are itching to take advantage. However, that is no reason to avoid getting into the crypto economy. If you decide to try your hand at digital currencies, make sure you are doing your research, staying up to date on what is happening in the crypto news, and remaining vigilant when it comes to your online safety. 

The post $625 Million Stolen in Latest Crypto Attack: 5 Tips on How to Use Digital Currency Safely appeared first on McAfee Blog.

Cold Wallets, Hot Wallets: The Basics of Storing Your Crypto Securely

By Lily Saleh

If you’re thinking about crypto, one of the first things you’ll want to do is get yourself a good wallet.  

Topping the several important things a new cryptocurrency investor needs to think about is security. Rightfully so. Cryptocurrency is indeed subject to all kinds of fraud, theft, and phishing attacks, just like the credentials and accounts we keep online.  

But here’s the catch. Lost or stolen cryptocurrency is terrifically difficult to recover. By and large, it doesn’t enjoy the same protections and regulations as traditional currency and financial transactions. For example, you can always call your bank or credit card company to report theft or contest a fraudulent charge. Not the case with crypto. With that, you’ll absolutely need a safe place to secure it. Likewise, in the U.S. many banks are FDIC insured, which protects depositors if the bank fails. Again, not so with crypto. 

So, when it comes to cryptocurrency, security is everything. 

What makes crypto so attractive to hackers? 

Cryptocurrency theft offers hackers an immediate payoff. It’s altogether different from, say, hacking the database of a Fortune 500 company. With a data breach, a hacker may round up armloads of personal data and information, yet it takes additional steps for them to translate those stolen records into money. With cryptocurrency theft, the dollars shift from the victim to the crook in milliseconds. It’s like digital pickpocketing. As you can guess, that makes cryptocurrency a big target. 

And that’s where your wallet will come in, a place where you store the digital credentials associated with the cryptocurrency you own. The issue is doing it securely. Let’s take a look at the different wallets out there and then talk about how you can secure them. 

Hot wallets and cold wallets for crypto 

Broadly, there are two general categories of wallets. First, let’s look at what these wallets store. 

A wallet contains public and private “keys” that are used to conduct transactions. The public key often takes the form of an address, one that anyone can see and then use to send cryptocurrency. The private key is exactly that. Highly complex and taking many forms that range from multi-word phrases to strings of code, it’s your unique key that proves your ownership of your cryptocurrency and that allows you to spend and send crypto. Needless to say, never share your private key.  

With that, there are two ways to store your keys—in a hot wallet or a cold wallet. 

 

Hot Wallets: 

 

  • These wallets store cryptocurrency on internet-connected devices—often a smartphone, but also on computers and tablets—all of which allow the holder to access and make transactions quickly. 

 

  • Think of a hot wallet as a checking account, where you keep a smaller amount of money available for day-to-day spending, yet less securely than a cold wallet because it’s online. 

  

Cold Wallets: 

 

  • These wallets store cryptocurrency in places not connected to the internet, which can include a hard drive, USB stick, paper wallet (keys printed on paper), or physical coins. 

 

  • Think of the cold wallet like a savings account, or cold storage if you like. This is where to store large amounts of cryptocurrency more securely because it’s not connected to the internet. 

Hot wallets for cryptocurrency 

As you can see, the benefit of a hot wallet is that you can load it up with cryptocurrency, ready for spending. However, it’s the riskiest place to store cryptocurrency because it’s connected to the internet, making it a target for hacks and attacks.  

In addition to that, a hot wallet is connected to a cryptocurrency exchange, which makes the transfer of cryptocurrencies possible. The issue with that is all cryptocurrency exchanges are not created equal, particularly when it comes to security. Some of the lesser-established exchanges may not utilize strong protocols, likely making a target for attack. Even the more established and trusted exchanges have fallen victim to attacks—where crooks have walked away with millions or even hundreds of millions of dollars 

Cold wallets for cryptocurrency 

While the funds in cold wallets are far less liquid, they’re far more secure because they’re not connected to the internet. In this way, cold wallets are more vault-like and suitable for long-term storage of larger sums of funds. But cold wallets place a great deal of responsibility on the holder. They must be stored in a physically secure place, and be backed up, because if you lose that one device or printout that contains your cryptocurrency info, you lose the cryptocurrency altogether. Within the cold wallet category, there are a few different types: 

1. Purpose-built cryptocurrency storage devices 

Several manufacturers make storage devices specifically designed to store cryptocurrency, complete with specific features for security, durability, and compatibility with many (yet not always all) of the different cryptocurrencies on the market. An online search will turn up several options, so doing your homework here will be very important—such as which devices have the best track record for security, which devices are the most reliable overall, and which ones are compatible with the crypto you wish to keep.  

2. Hard drives on a computer or laptop 

Storing cryptocurrency information on a computer or laptop that’s disconnected from the internet (also known as “air-gapped”) is a storage method that’s been in place for some time. However, because computers and laptops are complex devices, they may be less secure than a simpler, purpose-built cryptocurrency device. In short, there are more ways to compromise a computer or laptop with malware that a determined hacker can use to steal information in some rather surprising ways. (Like noise from a compromised computer fan passing information in a sort of Morse Code or generating electromagnetic signals on a compromised computer that nearby devices can use to skim information.) 

3. Paper wallets 

Ah, good old paper. Write down a code and keep it secure. Simple, right? In truth, creating a paper wallet can be one of the most involved methods of all the cold storage options out there. Bitcoin offers a step-by-step walkthrough of the process that you can see for yourself. Once done, though, you’ll have a piece of paper with a public address for loading cryptocurrency into your paper cold wallet, along with a private key. One note: Bitcoin and others recommend never reusing a paper cold wallet once it’s connected to a hot wallet. You should go through the process of creating a new cold paper wallet each time.  

4. Physical coins for cryptocurrency 

Physical coins are a special case and are relatively new on the scene. They’re a physical coin minted with a tamper-resistant sticker that indicates the actual value of the coin. Like other methods of cold wallet storage, this calls for keeping it in a safe place, because it’s pretty much like a wad of cash. And like cash, if it’s stolen, it’s gone for good. Also note that a cryptocurrency holder must work with a third party to mint and deliver the coin, which has its own costs and risks involved. 

Securing your cryptocurrency wallet 

With that look at wallets, let’s see what it takes to secure them. It may seem like there’s plenty to do here. That’s because there is, which goes to show just how much responsibility falls on the shoulders of the cryptocurrency holder. Of course, this is your money we’re talking about, so let’s dive into the details. 

1. Back up your wallet

Whatever form your storage takes, back it up. And back it up again. Cryptocurrency holders should make multiple copies just in case one is lost, destroyed, or otherwise inaccessible. For example, one story that’s made the rounds is of a IT engineer in the UK who accidentally threw away an old hard drive with his cryptocurrency key on it, one that held 7,500 bitcoins, worth millions of dollars. Redundancy is key. Back up the entire wallet right away and then often after that. 

2. Store your wallet(s) securely

With redundant backups in place, store them in places that are physically secure. It’s not uncommon for crypto holders to use fireproof safes and safe deposit boxes at banks for this purpose, which only highlights the earlier point that a wallet is as good as cash in many ways. 

3. Use online protection software

This will help prevent malware from stealing crypto, whether or not your device is connected to the internet. Comprehensive online protection software will give you plenty of other benefits as well, including identity theft monitoring and strong password management, two things that can help you protect your investments, and yourself, even further. 

4. Update your operating system, apps, and devices

Updates often address security issues, ones that hackers will of course try to exploit. Keep everything current and set automatic updates wherever they are available so that you have the latest and greatest. 

5. Make use of multi-factor authentication (MFA) where possible

Just as your bank and other financial accounts offer MFA, do the same here with your crypto. Some extra security-conscious crypto investors will purchase a device for this specific purpose for yet greater protection, such as a separate phone with texting capability. This keeps their crypto transactions separate from the multitude of other things they do on their everyday smartphone, effectively putting up a wall between these two different digital worlds.  

6. Keep your investments to yourself

 Two things fall under this category. One, the less you say about the crypto investments you make, the less word gets around, which can help keep hackers out of the loop. Particularly on social media! Two, consider setting up a unique email account that you only use for crypto. The less you associate your crypto accounts with other financial accounts like your banking and online payment apps, the more difficult it is to compromise several accounts in one fell swoop.  

7. Watch out for phishing scams

Just like hackers send phishing emails with an eye on accessing your bank accounts, credit cards, and so on, they’ll do much the same to get at your crypto accounts. The target may be different, that being your crypto, but the attack is very much the same. An email will direct you to a hacker’s website, using some sort of phony pretense, get-rich-quick-scheme, or scare tactic. Once there, they’ll ask for private key information and then simply steal the funds. And it’s not just email. Hackers have used online ads to phish for victims as well. 

Crypto: security is on you 

As you can see, these security measures rely almost exclusively on you. If something happens to you, that could make recovering your funds a real problem. Consider reaching out to someone you trust and let them know where you’re storing your wallets and information. That way, you’ll have some assistance ready in the event of an emergency or issue. 

The very things that define cryptocurrency—the anonymity of ownership, the lack of banking institutions, the light or non-existent regulation—all have major security implications. Add in the fact that you’re your own safety net here and it’s easy to see that crypto is something that requires plenty of planning and careful through before diving into. Getting knowledgeable about security, how you’ll protect your crypto, should absolutely top your list before investing.  

The post Cold Wallets, Hot Wallets: The Basics of Storing Your Crypto Securely appeared first on McAfee Blog.

A Parent’s Guide to TikTok

By Alex Merton-McCann

Finding someone who hasn’t heard of TikTok in 2022 would be quite the achievement. As one of the most popular social media platforms of the moment, it is not only being used by our tweens, teens and even grownups to connect but also as a crucial way to tell important stories amidst a backdrop of natural disasters and even war.  

As parents, we know we need to keep up with the latest social media platforms but let’s be real – we don’t always have enough time. So, I’m going to do the hard work for you. Here’s my overview of TikTok – what it is, the risks, and most importantly, how you can help your kids (or yourself) stay safe while using it. You’re welcome!! 

What Actually Is Tik Tok? 

Tik Tok is a social media platform that can be downloaded on any smartphone via an app. Once you’ve signed up to the app and become a user, you can create and then share short videos of 15 seconds in length on any topic. 

The app started life as Musical.ly, a super popular video streaming app that also allowed users to make funny 15-second videos, many of which focussed on lip-syncing. By mid-2017, the app had over 200 million registered users.  In 2018, the app was taken over by Chinese company ByteDance and all of its users (and their content) were moved to TikTok. 

How Popular is Tik Tok? 

According to Hootsuite, TikTok is the 6th most used social media platform in the world. As of late September 2021, TikTok had over a billion monthly users and as of August last year, it overtook Facebook to become the world’s most downloaded app. Facebook does, however, have more monthly users, reporting a massive 2.74 billion users as of August 2021 

Who Is Using It? 

It appears TikTok is used by females (57%) more than males (43%) however its user base is very diverse and cuts across all age categories – yes, even us parents! But brands hoping to reach younger female audiences are without a doubt using TikTok to showcase their wares. What is interesting is that although we all think that TikTok dominates the Gen Z market, research shows that it doesn’t rank as the top choice for younger users – in fact only 4.3% of users name it as their favorite platform. Users between 16 and 24 nominate Instagram as their top choice! 

How Old Do You Need To Be To Use TikTok? 

Unlike other social media platforms, there is no minimum age requirement when using TikTok. The company says that it adjusts a user’s privacy settings based on the birthday entered when setting up the account. If a user is under the age of 13, they will automatically be directed into the TikTok for Younger Users program which has additional privacy and safety protections. Of course, anyone can lie about their age, but TikTok has said publicly that it has moderators trained to predict when a user is suspected of being underage. 

What Are The Risks of Tiktok? 

As you would know, there are risks associated with using all social media platforms and TikTok is no exception. However, in my opinion the majority of these can be managed with a combination of critical thinking, parental controls, and preparation – more about these later.  

But let’s go worst-case scenario for one moment. Here are the potential risks that your child could encounter: 

  • Contact from online predators 
  • Inappropriate content: sexualized, violent, racist  
  • Potentially damaging conversations around mental health 
  • Anxiety from potentially poor reaction to their videos 

How To Manage The Risks On Tiktok? 

Unfortunately, it isn’t possible to keep our tweens and teens in a bubble – I know, so disappointing! So, the best and only option is to prepare them for challenges online and arm them with tools to navigate the tricky stuff. Here’s my advice on how to best help them manage TikTok:  

1. Download The App & Start a Conversation 

Knowledge is power, my friends. So, download the app and have a play so you better understand it. Then, why not ask your experienced in-house ‘TikTokers’ to show you how it works. Use this as an opportunity to ask them what they do when they see something that concerns them, or how they would manage approaches from people they don’t know. Why not weave in reminders about the importance of online privacy and the permanence of their digital footprint? Commit to making these conversations regular.  

2. Foster A Critical Thinking Mindset 

Helping your kids become critical thinkers is, without doubt, one of the best ways of helping them prepare for life’s challenges – both online and offline. Being able to rigorously question ideas and assumptions rather than accepting them at face value is your kids’ golden ticket! So, if they are approached by friendly (but ill-intentioned) strangers online or sent a link to a super compelling offer online, they will have the ‘smarts’ to realise that all is not as it seems and to hit delete! 

3. Use TikTok’s Parental Controls Or Help Them Set Up Privacy & Safety Settings  

If the horse has already bolted and your tween or teen has been using TikTok for a while, then introducing boundaries might be tricky but don’t give up! TikTok has a Family Pairing feature which allows parents to link their TikTok account to their teen’s account so they can control the settings remotely. This might be a good option if your child is younger or just starting out on TikTok. This gives parents the power to turn on Restricted Mode, screen time limits, and also turn off the direct message option.  

Leverage Tiktok’s Privacy Controls 

If your child has been using TikTok for some time and you want to pull things back, then why not work with them to set up their privacy and safety features. I find kids always respond best when you explain why you are doing something so assure them you are just wanting to keep them safe. TikTok has a long list of features you can enable that will make your offspring’s experience that much safer. From turning off downloads, filtering comments to introducing screen time limits, there is a great range of ways of making the TikTok experience much less risky. Check out the full list from TikTok here. 

So, next time you hear your kids reference TikTok, don’t immediately feel a pang of guilt that you don’t really know what they are talking about. You’ve got this! Download the app, take a look around, read this post a few more times, and you’ll be fine! And remember, our kids don’t expect us to be experts straight away, or even at all. They just need to know that we’re interested in all parts of their life and respect just how important their digital life is to them. 

You’ve got this!! 

Take care all 

Alex xx 

The post A Parent’s Guide to TikTok appeared first on McAfee Blog.

What Is a Crypto Wallet and How to Keep Your Wallet Secure?

By Vishnu Varadaraj

A-list celebrities and social media influencers are now adding their voices to the roar of other cryptocurrency fans asking you to join them in the investments of the future. It’s impossible to deny the grip cryptocurrencies have on the world today, for better or worse. In some industries, they speed the pace of business and for some, it’s a viable way to make ends meet and set up long-term investments. The cryptocurrency realm has also proven to be vulnerable to cybercriminals. For example, the Wormhole hack leaked $320 million, and cybercriminals have targeted crypto platforms with ransomware and mining app scams. 

Whether you’re already in the cryptocurrency game or are thinking about taking the plunge, here’s what you need to know about crypto wallets and tips on how to keep yours safe from cybercriminals. 

What Is a Crypto Wallet?

A cryptocurrency wallet, or crypto wallet, is a software product or a physical device that stores the public and private keys to your cryptocurrency accounts. Keys are strings of numbers and letters that encrypt and decrypt crypto transactions and secure crypto accounts. You can think of public keys as the routing and account numbers that appear at the bottom of paper checks. There’s not much a nefarious character can do with that information, and it’s totally normal to give that information to an acquaintance with whom you’re doing business. Private keys are like your online banking password or debit PIN. Those you must guard very closely because in the wrong hands, your hard-earned bank balance could disappear. A crypto wallet also allows you to transfer funds between crypto types and make transactions.  

What Are Some Types of Crypto Wallets?  

Here are a few basic types of crypto wallets to help you decide which type is right for you. 

Noncustodial vs. custodial

A non-custodial wallet means that you are the sole keeper of the keys to your crypto assets. If you forget your password, there’s no “forgot your password?” prompt to let you back in. While not having this safety net is a little nerve wracking, noncustodial wallets are considered the more secure option. You don’t have to worry about a security breach of a major corporation leaking your private key. If you’re responsible and confident that you’re prepared to look after your assets by yourself, this may be the best option for you. 

A custodial wallet is a little less secure, but you have a third party helping you log in and manage your crypto accounts. Custodial wallets are often web-based, and the biggest tick in their pro column is that they’re generally very easy to use. While reputable custodial wallets take security very seriously, the threat of a breach is always a possibility, especially as crypto accounts are appealing targets to cybercriminals. 

Hardware vs. software

Hardware wallets, also known as cold wallets, are devices you can fit in the palm of your hand. Most models are Bluetooth-enabled devices that look like small remote controls or are flash drives. The device is secured by a PIN that you should never write down or share with anyone else. Also, you should designate a safe and private spot to store your hardware wallet. Similar to a noncustodial wallet, you are solely responsible for keeping track of the device and remembering the PIN. If you lose it, your crypto accounts are locked, and there’s no locksmith to open them for you. As long as you keep track of it, hardware wallets are very secure. Most models are equipped with malware- and virus-proofing security features. 

Software wallets are downloaded and internet-connected mobile or desktop apps. They allow you to make transactions on the run, as you can access your crypto accounts from your phone. In that sense, they’re more convenient than hardware wallets. Additionally, software wallets have the same safety net as custodial wallets: if you lose your phone, forget your password, or require login assistance, the maker of the software can help you access your accounts. Software wallets are very secure when you enable their two-factor authentication login settings; however, since they connect to the internet, there’s always a chance a cybercriminal could break-in. Thus, hardware wallets are considered more secure than the software variety. 

How to Keep Your Crypto Wallet Safe 

Check out these tips to ensure your assets are safe and secure in your crypto wallet: 

  1. Check your accounts regularly. It’s imperative that you check your crypto wallet regularly to ensure that your accounts look in order and you can catch suspicious activity quickly. Crypto wallets and digital wallets are unlike the physical one you carry in your pocket or your bag, because when your physical wallet goes missing, you’re likely to notice it quickly. “Phone, keys, wallet” is a mantra most of us sing before walking out the door. Plus, everyone knows the immediate steps to take when a physical wallet goes missing: retrace your steps, put a hold on credit and debit cards, file for a new driver’s license. If you think something is amiss with your wallet, cancel any credit cards linked to your account, change your password immediately and set up two-factor authentication if you haven’t already.
  2. Set up two-factor authentication. Speaking of login security, always make sure you enable two-factor authentication. It is one of the best ways to deter a thief. If your device has biometric authentication, that’s even better. This means that only a scan of your face, voice, or fingerprint will open your accounts. 
  3. Know how to identify crypto wallet scams. Watch out for phishers who may be persistent in trying to gain access to your cryptocurrency accounts. If anyone by email, text, phone, or snail mail asks for your private key, ignore the correspondence and go on high alert. Never share your private key with anyone! Phishing attempts often use fear or excitement to trick people into divulging personal information, so don’t fall for messages masquerading as contests or as a crypto company that needs your private key to restore your accounts.

Explore Crypto Safely and Confidently

Cryptocurrency value is reaching galactic heights like the spaceships depicted in prime-time ads. Don’t feel pressured to hop aboard the crypto rocket, but if you do decide to jump on, make sure you do your research carefully and make the best decisions for your crypto goals. 

The post What Is a Crypto Wallet and How to Keep Your Wallet Secure? appeared first on McAfee Blog.

Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

Kids Back To School – The Perfect Time to Audit Your Family’s Online Safety

By Alex Merton-McCann

When Aussie school opened their doors this year, the lifespan of parents around the country drastically improved. The combination of homeschooling, working from home, and not going anywhere has completely drained many Aussie working parents, me included!! Many of us have been in survival mode – just focusing on the basics to get through! 

Well, now we’re getting back to some sort of normal and we have a little more time to breathe, it’s time to focus on those overdue jobs and that includes doing an audit of your family’s online safety. Now, I know it might seem boring, but I promise you it’s worth the effort. So, I thought I’d share with you a checklist of what you need to do to ensure your family is as safe as possible when online. Let’s get started: 

1. Passwords 

Your first task is to ensure every family member has a different password for each of their online accounts. Yes, I know – that sounds completely overwhelming. But hear me out. If you have the same password for all your online accounts and you get hacked, then you could be in a world of pain – as the hacker now has access to all your online accounts!! So, this is very much worth sorting out.  

Now, there are many ways of managing a long list of passwords. You could write them down in a special, secret book. You could call on your Mensa level memory and try to remember 50 plus passwords – unfortunately, that’s not me! So, let me give you the best solution – a password manager. Password Managers can both generate and remember super complex passwords that no human could even concoct. Check out McAfee’s True Key – it’s free and a complete no-brainer, my friends! 

2. Software Updates 

Before my life as Cybermum, I used to think software updates were a massive inconvenience. Something else to add to the never-ending list. But how wrong was I! A software update addresses security flaws or bugs in the current version of the app or program. Their goal is to protect the user. So, if you’re serious about protecting your family, these updates can’t be ignored. The easiest way to manage this is to set updates to be automatic, where possible. You can also do this with apps on your phone – for both Apple and Android devices.  

3. Ensure Location Services Are Off 

Most apps, networks, and devices have geotagging features which means your whereabouts can be widely communicated if your location’s services are turned on. And don’t forget that digital photos can also give away your location as they contain metadata which is information about the time, date, and GPS coordinates of where the pic was taken. So, your job here is simple – ensure all devices have geotagging turned off. And while you’re at it, ensure your kids understand why it’s critical to keep it that way! Nothing worse than pesky strangers knowing your whereabouts! 

4. Security Software 

Not having security software installed on your devices is no different from leaving your front door unlocked. It is essential. A top-shelf security software system will detect and shut down security attacks on your system. Many will also have a firewall that constantly filters the data that both enters and leaves your computer and will block and restrict your network from viruses and hackers. It will also keep an alert to malicious software and if detected will remove issues such as viruses, worms, and Trojans. It will also stay alert to spyware that you may unintentionally download onto your system and will block and delete it if found. See what I mean? It’s essential. Check out McAfee’s Total Protection which will give you peace of mind. 

Unfortunately, there are no guarantees in life however there are definitely ways to minimize risk. Following the above 4 steps will have a significant positive impact on your family’s online safety and most importantly, means you can enjoy a little peace now the kids are back to school!  

Till Next Time 

Alex x 

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Doxxing, The Internet, and How You Can Lock Down Your Data

By McAfee

Have you ever been online and replied to a comment or post? Maybe it was on Reddit or on an influencer’s Instagram. Did other people reply to you, and were any of them unexpectedly hostile? When you’re online, a little hostility is sadly par for the course, but most people brush it off and move on to enjoy other aspects of life online. But what would you do if that unpleasant interaction went much farther than was reasonable? What if one day you discovered the most important parts of your identity had been maliciously and intentionally revealed online? Let’s talk about doxxing – what it is and how you can avoid becoming a victim of this kind of harassment. 

What is Doxxing?

Doxxing, derived from the hacker term “dropping docs”, is internet slang for revealing someone’s identity online for the purposes of harassing them. It usually goes way beyond simply revealing someone’s email address or name and may involve personal information like a home address or workplace, SSN, financial information, phone number, pictures, texts, IP address, and other important details. The tricky thing about doxxing is that aspects of it may not be a crime, depending on what you’ve made publicly available online. However, the context in which doxxing occurs is crucial. Often it’s the first step taken to incite more severe harassment. For instance, the doxxer may not plan on taking action against their target but instead hope that someone else does. When put up against a recent Pew Research report showing that 41% of U.S. web users experience harassment in some form, it’s clear that Doxxing is a dangerous trend online. 

Why is Doxxing so Destructive?

Doxxing is a problem that’s grown in scope simply because there’s so much more data about us being kept online. Third-party services, called data brokers, capture our account info, the sites we visit, how long we spent on them, and other kinds of metadata to create profiles they then resell to advertisers. If someone gets access to these troves of data, they can reveal extremely damaging information about an individual, or data that allows a person to be damaged. For instance, with a phone number and a current address, some criminals were able to call in SWAT teams on innocent individuals. Political dissidents are often doxxed by the governments their protesting against. And on a lighter note, the adult website Ashley Madison, which promotes extramarital affairs, had their members’ data leaked online, to the embarrassment of a few public figures. 

What to Do if You’re Doxxed

The response should be very similar to the one you’d take if your wallet was stolen. Move fast, stem the loss, and begin remediation as soon as possible. Here are some broad steps that can be taken. 

  • If you’ve been affected through social media, report it and get your info removed. Depending on the severity of intent, you may want to contact local law enforcement if real-world harassment is expected to result. 
  • Revealed personal data is easily transmittable over the internet. Set Google alerts to see if further exposure is happening online. 
  • Were financial accounts or your social security numbers revealed? Immediately change your passwords and watch for activity suggesting identity theft. A credit freeze or fraud alert may be necessary to prevent someone from opening an account in your name.  

Protect Yourself From Being Doxxed

Of course, not being doxxed in the first place is the ultimate goal of a proactive online protection plan.  Here’s what we recommend: 

Use identity theft protection 

Identity theft protection services help protect your data, monitor your online accounts like emails, SSNs, and more. In addition to online monitoring, they should also offer insurance and even theft remediation if the worst should occur. 

Share with caution 

Before you tag your location, friends, or workplace in a photo think about who has access to this information. What’s gained or lost by sharing all that info? Also, security questions for your accounts should not use the name of your pet or your first-born child if you have posted those on Facebook. 

 Use a VPN if you’re on Wi-Fi 

Public Wi-Fi networks at coffee shops and airports may not be secure against hackers and snooping. That’s why we recommend using a VPN whenever you’re connected online. This powerful tool hides your activity and location whenever you’re online on an unsecured network. 

Go ahead, Google yourself once in a while 

Googling yourself is a great way to see if anyone is using your online identity in bad ways.  

Adjust your privacy settings 

Social networks allow you to control who can see your data. Usually, with a few clicks, you can restrict what you show online to a great degree. For instance,  makes your payments viewable to other users as a default, but can easily be changed to hide them from the public. 

Protect your passwords 

Using long, complex, unique passwords for every account is convenient and maybe the best way to prevent your information from being stolen. Yes, we said convenient because with a password manager you only need to remember one key to create and manage much longer ones for all your most important accounts. 

Seize the Day Without Worrying About Doxxing

The reality is that the more we live online, the more our identities will too.  This does not mean we need to live a restricted life online. In fact, using comprehensive online protection, which features most of the tools above, we can remain free to enjoy life on our terms. Doxxing is something to be aware of, but with great protection, it’s far from anything we need to be worried about as we make the most of our lives online. 

The post Doxxing, The Internet, and How You Can Lock Down Your Data appeared first on McAfee Blog.

Social Media: How to Steer Your Family Clear of Cryptomining Malware

By Toni Birdsong

It’s fun to jump on our favorite social media sites such as Facebook, Instagram, or LinkedIn and know we can quickly check in with friends and family, discover interesting content, and instantly connect with colleagues worldwide. The last thing on most of our minds when tapping our way into these familiar online communities is being the target of cybercrime. 

But it’s happening more and more.  

Last month, The Federal Trade Commission (FTC) described popular social media sites as “goldmines” for malicious attacks. The FTC revealed that more than one in four people who reported losing money to fraud in 2021 said it started on social media with an ad, a post, or a message. More than 95,000 people reported about $770 million in losses to fraud initiated on social media platforms in 2021. According to the FTC, those losses account for about 25 percent of all reported losses to fraud in 2021 and represent a stunning eighteenfold increase over 2017 reported losses. 

Dark Web Goes Mainstream

The social environment is a magnet for bad actors because people of every age and country flock there each day. The constant flow of conversation and content—and more importantly, the climate of trust—makes social networks juicy targets for cybercrime.  

The biggest motivation? The emerging digital security threat of cryptojacking (aka illegal cryptomining). Cryptojacking is illegally accessing another person’s computer power to mine cryptocurrency. Cybercriminals do this by getting a victim to click on a malicious link delivered via direct message, a news story, or an ad. Once clicked, that link loads crypto mining code on the victim’s computer or leads them to an infected website or online ad with JavaScript code that auto-executes once it’s loaded in the victim’s browser. Often the malware goes undetected, and the only way a victim might know their system has been compromised is that it may start performing more slowly.    

The Fallout 

While bad actors use social media platforms to distribute cryptomining malware, they also spread other malware types such as advertisements, faulty plug-ins, and apps that draw users in by offering “too good to be true” deals. Once clicked on, the malware allows cybercriminals to access data, create keyloggers, release ransomware, and monitor social media accounts for future scamming opportunities.  

Protecting Your Family  

Educate your family.

Be sure your kids understand the risks and responsibilities associated with device ownership. Consider putting time aside each week to discuss crucial digital literacy topics and ongoing threats such as cryptomining malware. Consider a “device check-in” that requires each person in your family to “check off” the following security guidelines.  

Use comprehensive security software.

To help protect your family devices from viruses, malware, spyware, and other digital threats entering social media sites, consider adding extra security to your family devices with McAfee Total Protection. 

Avoid sharing personal information online.

Avoid posting home addresses, full birth dates, employer information, school information, as well as exact location details of where you are.  

Keep software and operating systems up to date.

Install software updates so that attackers cannot take advantage of the latest security loopholes.  

Use strong passwords.

Select passwords that will be difficult for bad actors to guess and use different passwords for different programs and devices.  

Pay attention to device performance.

For a virus to solve cryptographic calculations required to mine cryptocurrency requires an enormous amount of computer processing power (CPUs). Cryptojacking secretly consumes a victim’s processing power, battery life, and computer or device memory. Look out for a decline in device processing speed. 

Avoid connecting with people you don’t know.

Be careful when accepting friend requests, direct messages, or clicking on links sent by someone you don’t know personally. This is one of the most popular ways cybercriminals gain access.  

Verify known friend requests and messages.

Be discerning even when a known friend sends you a second friend request claiming they’ve been hacked. Search known names on the platform for multiple accounts. Cybercriminals have been known to gather personal details of individuals, pose as that person, then connect with friend lists using familiar information to build trust with more potential victims.  

Report spam and suspicious accounts.

Be sure to report any fraudulent activity you encounter on social platforms to help stop the threat from spreading to other accounts, including friends and family who may be connected back to you. 

New scams and more sophisticated ways to steal data—and computer processing power for illegal cryptomining—surface daily. Staying in front of those threats and folding them into your family dynamic is one of the most powerful ways to give your kids the skills and security habits they will need to thrive in today’s digital world.   

The post Social Media: How to Steer Your Family Clear of Cryptomining Malware appeared first on McAfee Blog.

Latest Crypto Vulnerability Leaks $320 Million: 3 Tips to Boost Your Crypto Confidence

By Vishnu Varadaraj

Cryptocurrency has boomed in the last several years, with beginners and experts alike jumping into the industry. It’s proven now to be more than a passing hobby or trend. Cryptocurrency is a way of conducting business and making money for people around the world.  

As the intrigue and interaction with crypto grows, cybercriminals are finding new ways to exploit the system. According to CNBC, a recent crypto hack resulted in the loss of over $320 million across two major blockchain networks. Here’s what you need to know about this latest breach, plus some tips on how you can protect your crypto assets. 

Down the Wormhole 

There’s more than one kind of cryptocurrency, and many users spread out their investments across various currencies and blockchain ecosystems. To link their activities, some crypto users employ a type of bridging software that can easily connect their different accounts. Wormhole is a popular bridge that allows users to freely move their tokens and NFTs between the Solana and Ethereum blockchains.  

In this recent crypto hack, a cybercriminal installed a bug that minted 120,000 fake currency on the Solana side of the Wormhole bridge. Then, the criminal transferred 120,000 counterfeit currency to the Ethereum side to claim Ethereum tokens. This resulted in the hacker gaining at least $251 million worth of Ethereum, nearly $47 million in Solana, and upwards of $4 million in USDC, a third type of cryptocurrency. 

The Wormhole team offered the hacker $10 million to return the stolen currency and explain how they executed the hack. Wormhole has since tweeted that they’ve restored all stolen funds and that the system is now back to normal. Experts think they have successfully reverse-engineered the exploit and suspect that the attacker gained access through bypassing the verify signature process. 

Staying Safe From Crypto Losses 

As cryptocurrencies continue to take the world by storm, it’s key that users learn how to engage with this emerging industry safely. Even though the Wormhole breach affected the crypto platforms and not individual users, this incident is a reminder to be diligent about your crypto safety. Check out these tips to help you protect your crypto investments: 

1. Do your research.

Like with any process that involves investing your own, hard-earned money, you should be diligent about researching every cryptocurrency, blockchain, and accompanying software you use. Never trust your money to a product or service that you’re not completely confident in their security protocols. Keep up with national and world news and crypto-specific news outlets to stay on top of the latest security breaches and to gather tips on which system may be the safest option for you. When jumping into cryptocurrency, make sure that any benefits outweigh the risks. 

2. Secure your accounts.

As with all your online accounts, protect your cryptocurrency logins with secure, unique passwords and two-factor authentication. Never reuse passwords, since it’s possible for wily cybercriminals to buy lists of login and password combinations on the dark web. Two-factor authentication often makes it impossible for anyone to break into your account, as it requires a randomly generated passcode for entry. Passcodes are often sent by text or through a smartphone application. Sometimes it’s difficult to remember all your passwords, so consider trusting them to a password manager, such as McAfee True Key. An online account locked behind a secure password and two-factor authentication will likely frustrate a cybercriminal and cause them to move along, keeping your account safe. 

3. Use a hardware wallet.

Add an extra layer of protection to your crypto assets with a hardware wallet. A hardware wallet stores private keys that are necessary to unlock your blockchain accounts. This device is compatible with various blockchains and helps back up and protect your investments, even if your device is compromised by malware or a phishing attack. Hardware wallets are often protected by PINs and a passphrase, so even if the device is lost or stolen, you can feel confident in the safety of your crypto accounts. 

4. Check your accounts regularly.

Make it part of your weekly routine to check in on your crypto account to ensure that there are no suspicious transactions. Keep the pulse on the news, so that whenever there’s a breach, you can make a timely report of any losses you may have experienced. Also, consider changing your login credentials to be on the safe side. 

Boost Your Crypto Confidence 

The only way to enjoy your cryptocurrency experience is to be confident in it. While the Wormhole loophole was almost impossible for a casual everyday user to predict, as long as you have a contingency plan and safeguards in place, you can be confident in your crypto activities. 

The post Latest Crypto Vulnerability Leaks $320 Million: 3 Tips to Boost Your Crypto Confidence appeared first on McAfee Blog.

Phony Valentines: Online Dating Scams and How to Spot Them

By McAfee

For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets. 

According to the U.S. Federal Trade Commission (FTC), the reported costs of online romance scams jumped 50% from 2019 to 2020, to the tune of $304 million. And that’s not entirely because 2020 was a pandemic year. From 2016 to 2020, the volume of reported cases tripled, while reported losses nearly quadrupled. Over that period, online romance scams are not only becoming more common, but they’re also becoming more costly.

 

How do online dating and romance scams get started? 

Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.  

With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization, or working in the sort of jobs that would prevent them from otherwise easily meeting up in person. 

With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay: 

  • For a plane ticket or other travel expenses. 
  • For medical expenses. 
  • Customs fees to retrieve something. 
  • Gambling debts. 
  • A visa or other official travel documents. 

The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help. 

Common types of online dating scams 

People who have filed fraud reports say they’ve paid their scammer in a few typical ways.  

One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge. 

Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all. 

One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends. 

How Do You Avoid Getting Tangled Up in an Online Dating or Romance Scam? 

When it comes to meeting new people online, the FTC suggests the following: 

  • Never send money or gifts to someone you haven’t met in person—even if they send you money first. 
  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So pay attention if your friends or family are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up. 

Protecting Yourself Further From Scams on Your Social Media Accounts 

As mentioned above, some romance scammers troll social media and reach out through a direct message or friend request. With that, there are three things you can do to cut down your chances of getting caught up with a scammer: 

1. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit. 

2. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

3. Protect yourself and your devices

Security software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must. 

Put an End to it 

If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel. 

Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud 

If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.  

Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too. 

The post Phony Valentines: Online Dating Scams and How to Spot Them appeared first on McAfee Blog.

How to Secure Your Digital Wallet

By Vishnu Varadaraj

The convenience of tapping your phone at the cash register instead of fumbling for loose change in your physical wallet is undeniable. Nearly 40% of Canadians used their mobile wallets more often in 2020 because of the perceived safety of contactless payment, according to one report.1 While digital wallets and tap to pay is becoming more widespread, you may wonder: what exactly is a digital wallet? Are they safe? 

A digital wallet, also known as a mobile wallet, is a smartphone app that stores your payment information and enables tap to pay at most point-of-sale terminals. A digital wallet is perfectly safe, as long as you guard your smartphone just as closely as you would your physical wallet. 

Here’s why you should secure your digital wallet and three tips to help you do so. 

Why You Should Secure Your Digital Wallet 

Think about what you store in your physical wallet: credit cards, debit cards, driver’s license, library cards, gift cards, cash. Now, imagine (or if you’ve been unlucky enough to lose your wallet in the past, think back to) the hassle that would ensue if someone stole your wallet or you misplaced it. Not only do you have to cancel your cards, notify your various banks, and wait for replacements, but the niggling worry that a stranger has access to your personally identifiable information (PII) will likely keep you up at night. 

Just like you store your wallet in your front pocket when about town and check your seat before leaving a taxi or a plane, look after your smartphone just as closely. Unlike a physical wallet, whose absence is noticed quickly, a digital wallet may be compromised by a cyber pickpocket without you knowing for a while. For example, the BBC reported that researchers found a potential shortcoming in Apple Pay’s Express Transit mode where cyber pickpockets could remotely access mobile wallets.2 Luckily, the researchers’ experiment is unlikely to occur in the real world, but it’s a reminder to everyone to check their monthly bank statements for suspicious transactions. Cybercriminals get smarter and bolder by the day, so it’s not unlikely that they’ll find and exploit a digital wallet shortcoming in the future. 

Follow these tips to help you use your digital wallet more confidently.  

Tips to Protect Your Digital Wallet

1. Set a unique passcode

Always protect your digital wallet with a passcode! This is the best and easiest way to deter cybercriminals. It’s best if this combination of numbers is different than the passcode to your phone. Also, make sure the numbers are random. Birthdays, anniversaries, house addresses, and the last digits of your phone number are all popular combinations and are crackable codes to a resourceful criminal.  

Better yet, if your mobile wallet app allows you to protect your account with facial recognition or a fingerprint scan, set it up! If your digital wallet proves difficult or impossible to enter, a cybercriminal may leave it for an easier target, keeping your PII safe. 

2. Update software regularly

Another way to secure your digital wallet is to make sure you always download the latest software updates. Developers are constantly finding and patching security holes, so the most up-to-date software is often the most secure. Turn on automatic updates to ensure you never miss a new release. 

3. Download digital wallet apps directly from official websites 

Before you swap your plastic cards for digital payment methods, make sure you research the digital banking app before downloading. Make sure that any app you download is through the official Apple or Android store or the financial institution’s official website. Then, check out how many downloads and reviews the app has to make sure you’re downloading an official app and not an imposter. While most of the apps on official stores are legitimate, it’s always best practice to check for typos, blurry logos, and unprofessional app descriptions to make sure. 

Be More Confident Online 

The digital era is an exciting time to make the most of the conveniences technology affords; however, constant vigilance is key to keeping your finances and PII private. Whether you’re looking for additional peace of mind or have lost your wallet, consider signing up for an identity monitoring service like McAfee identity protection. McAfee will monitor your email addresses and bank accounts and alert you to suspicious activities up to 10 months sooner than similar services. Are you curious about how secure your current online habits are? Check your Security Protection Score today and see what steps you can take to live more confidently online. 

1Canadian Payment Methods and Trends Report 2021 

2BBC News 

The post How to Secure Your Digital Wallet appeared first on McAfee Blog.

How to Protect Your Social Media Accounts

By McAfee

Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks. 

Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it.  People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds. 

Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there: 

1. Set strong, unique passwords

Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

2. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy. 

3. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

4. Think twice before checking in

Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.  

5. The internet is forever

It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it. 

6. Watch out for phishing scams

We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 

7. Also keep an eye out for scams of all kinds

Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media 

8. Review your tags

Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way. 

9. Protect yourself and your devices

Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must. 

10. Check your Protection Score and see how safe you are

Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.

The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.

What to Do If Your Identity Has Been Stolen

By McAfee

We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.

While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.

The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.

5 steps to take if your identity has been stolen

The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.

You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.

File a police report

Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.

Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.

Notify the company where the fraud occurred

You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.

Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.

File a report with the Federal Trade Commission

The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.

Ask credit reporting agencies to issue a fraud alert

A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.

There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.

A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.

A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.

Change passwords to all of your accounts

Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.

Is it possible to prevent identity theft?

Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:

  • Learn how to recognize common scams. ID theft comes in many forms, from email phishing scams to social media snooping, device hacking, and data breaches. Learn the signs of a scam. For example, phishing emails are often poorly written and frequently follow certain formats, like claiming that an account of yours has been suspended.
  • Activate fraud alerts. Most financial institutions provide alerts about suspected fraudulent transactions, sending you a notification via phone call, text, or email if they notice suspicious activity on your account. The bank may also freeze an account automatically until any potentially unauthorized charges are clarified and confirmed by the account owner.
  • Protect your devices with strong passwords. Your devices, including your phone, tablet, and laptop, should all be password-protected. In case one of your tech tools is stolen, it will be harder for fraudsters to gain access to your personal data. Set strong passwords with a mix of letters, numbers, and symbols. Make sure they don’t include information a person could figure out easily, like your home address or birthday.
  • Use different passwords for different accounts. Any online accounts you use, from your banking app to your email, should be password-protected. Follow the same rules for setting strong passwords, but don’t duplicate passwords. If a hacker cracks the code for one account, they can easily guess their way into your other accounts. A password manager can help you stay on top of your passwords by encrypting them and storing them safely for easy tracking. McAfee Identity Protection includes a password manager that can secure your account credentials across devices.
  • Protect your documents. Protect hard copies of sensitive documents, like your Social Security card and birth certificate, by keeping them locked away. Also, dispose of documents with personal data by shredding them. This ensures that dumpster divers can’t access your information. Documents to shred might include invoices, bank statements, medical records, canceled checks, and junk mail with your name, phone number, and address.
  • Don’t overshare on social media. Social media is a great way to connect with friends and family, but it can also be a goldmine for identity thieves. Avoid sharing details like your kids’ or pets’ names, which are often used in passwords. Sensitive information, like a home address or birthday, can also be used to build a fake identity. You may want to set your social media accounts to private in addition to limiting what you share.
  • Review your credit report. You have the right to one free copy of your credit report every 12 months, which you can request via AnnualCreditReport.com. This provides you with a report from each of the three major credit bureaus. Review the report, verifying personal information, account details, and public records (like bankruptcies or liens) to ensure there isn’t anything suspicious.
  • Follow the news. When major corporations are targeted by hackers, they’re required to alert affected consumers. These breaches are also often reported in the media. To take a more proactive approach, though, check out the McAfee blog, which reports on breaches. If a business you use has been affected, change your passwords.

You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.

Sign up for a protection plan today

Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.

With McAfee by your side, you can stay online confidently.

The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.

What to Do If You’re Caught Up in a Data Breach

By McAfee

It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself. 

Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think). 

What can get exposed in a data breach?  

The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.  

Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:  

  • Username and password 
  • E-mail address 
  • Phone numbers and home address 
  • Contact information of friends and family 
  • Date of birth 
  • Driver’s license number 
  • Credit card and debit card numbers, bank account details 
  • Purchase history and account behavior history 
  • Patient information (in the case of healthcare breaches) 
  • Social Security Number or Tax ID Number 

As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer to detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.) 

What do crooks do with this kind of information? 

The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.  

With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get ID issued in your name as well. 

Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.  

Most breaches are financially motivated, with some researchers saying nearly 90% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet could involve anything from damaging the reputation of an organization to cases of revenge.   

Noteworthy examples of data breaches 

A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years: 

  • Facebook – 2019: Two datasets leaked the records of more than 530 million users, including phone numbers, account names, Facebook IDs, and more. 
  • Marriott International (Starwood) – 2018. Leakage of 500,000 guest names, emails, actual mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, date of birth, and information about stays. 
  • Equifax – 2017. Approximately 147 million records, including name, address, date of birth, driver’s license numbers, and Social Security Numbers were leaked, as well as credit card information for a further 200,000 victims. 

Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location. 

In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine. 

What to do if you think your information may have been exposed by a breach 

When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps. 

1. Change your passwords and use two-factor authentication 

Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.  

2. Keep an eye on your accounts 

If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed. 

3. Sign up for an identity protection service 

If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage 

What if I think I’m the victim of identity theft? 

Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right: 

Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly. 

The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blog.

The Internet is for Everyone to Enjoy—We’re Helping See to It

By McAfee

The internet is meant for all to enjoy. And that’s who we’re looking out for—you and everyone who wants to enjoy life online. 

We believe it’s important that someone has your back like that, particularly where some of today’s hacks and attacks can leave people feeling a little uneasy from time to time. You’ve probably seen stories about data breaches at big companies pop up in your news feed. Or perhaps you or someone you know had their debit or credit card number hacked. Problems like these are out there, unfortunate thorns in the side of the internet we’ve come to love. Yet while these issues persist, there’s plenty you can do to avoid them. 

That’s where we have your back—doing all we can to make life online enjoyable for everyone, with protection that helps people finally feel safe and stay that way. 

The reality is that nobody wants to deal with hackers, malware, and other attacks crop up on the internet. And while it’s important to be aware of those things, we’d rather that you didn’t have to worry about them. Protection should come easy. Whether it’s keeping your banking, shopping, and streaming secure, along with your privacy and personal info too, protection should feel simple and tailored to you. That’s what we strive for. 

So as you think about protecting your life online, take a moment to consider what you’re protecting. As you do, you’ll see that it means far more than protecting your computers, phones, and other devices. Ultimately, it’s about protecting you, and all the important things connected to you. You can think of it in three ways … 

1) Protect what’s precious  

What’s among the top things people say they want to protect? Their photos. Not far behind photos are all manner of digital treasures that people like to keep close, which ranges anywhere from music they’ve downloaded to old voicemails of their children, nieces, and nephews that they’ve saved over the years. Without a doubt, we have plenty of things stored on our computers and phones that we simply couldn’t do without. 

Protecting these things means protecting the devices you use to store and access them. Installing comprehensive online protection software like ours is the first step. In addition to award-winning antivirus software and firewall protection to help keep hackers at bay (and away from your photos and other precious files), it goes a step further.  

Our new Online Protection Score shows you just how safe you are and guides you through simple steps that can seal up gaps and improve your protection overall. In all, it’s a personalized and simple way to make sure you’re protected as possible and continually make improvements as they’re needed. It’s a way of getting expert protection without being an expert. 

2) Protect what’s vital 

There’s also the “Important Stuff” in life, like our financial records, tax returns, and all the banking that we do on our phones and computers. And let’s throw shopping into mix because shopping’s important too! You can protect the important things like this, which can help hackers out of your business. 

For starters, you can protect your important files three ways with our online protection by using a combination of the McAfee® File Lock and Shredder™ features to manage your privacy:  

  • McAfee File Lock allows you to create password-protected encrypted drives on your PC that only appear when you’ve unlocked them, perfect for storing sensitive files like tax returns and financial documents.  
  • And when you’re looking to dispose of sensitive files, McAfee Shredder securely deletes files so that would-be thieves can’t put the pieces back together. 

You can lock down your privacy even further with a VPN that can shield you automatically from snooping attacks online, whether at home or when using public Wi-Fi. It creates an encrypted connection that works like a private tunnel that hides your IP address and the things you’re doing online from cybercrooks. It’s ideal for keeping your sensitive personal information like your financial data, passwords, and browsing history hidden from both hackers and websites. 

And here’s another big help. A password manager. You likely have dozens of passwords, plus a few more that you’ve probably forgotten about. You can protect your passwords and the accounts associated with them with a password manager that creates and securely stores a strong, unique password for each of your accounts. Plus, you can use it to update those passwords on the regular. Few things make it tougher for hackers than strong, unique passwords that get changed often. In a time of data breaches and account theft, a password manager is a great call. 

3) Protect yourself (and your people) 

While it’s important to focus on protecting things like laptops, phones, photos, files, and data, you’re ultimately protecting something far greater You. Your privacy, your personal information, your accounts, all the things that taken together make you—you. The thing is that our lives are more fluid and mobile than ever before. One moment we’re banking on our laptop, the next we’re splitting the cost of dinner with a payment on our phone. The constant here is you. You’re at the center of all this activity regardless of the device you’re using. The same goes for your family and the people you care about.  

That’s why we protect people, not just their devices.  

McAfee Identity Protection Service monitors the dark web for your personal info such as emails and associated passwords, up to 60 different types of critical info. If we detect that your data was stolen, you’ll get immediate alerts on the devices of your choice and guidance on how to secure your info quickly and effectively. In all, you can keep tabs on your identity any time you’re connected to the internet, and if an issue crops up you can click, solve, and carry on. ​ ​ 

Extended identity protection offers up the extra comfort of knowing that you have licensed recovery pros on the case if identity theft does happen to you. This includes monitoring and restoration services, along with identity theft insurance for lawyer fees, travel expenses, lost wages, and more. 

Protection that runs deep 

While that’s just a few of the ways McAfee has your back, we hope it gives you a good sense of what online protection should do—how it should protect you and all the things connected to you. And on today’s internet, that’s quite a bit. There’s so much to experience online today, and we believe you should enjoy all of it, freely and with the confidence that comes from knowing you’re safe. 

The post The Internet is for Everyone to Enjoy—We’re Helping See to It appeared first on McAfee Blog.

9 Ways to Determine If Your Identity Has Been Stolen

By McAfee

Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.

Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.

How does identity theft happen?

Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.

Here’s a quick look at some ways identity thieves can get their hands on your valuable data:

  • Phishing scams: Phishing scams can come in the form of mail, email, or websites. They may involve an identity thief pretending to be an entity you trust, like your own bank or insurance provider, to extract personal data.
  • Data breaches: Many companies store your data, from your health care provider to your internet service provider. For example, you may save payment details for your favorite shopping site. If hackers target those companies in a data breach, they can leak or access your sensitive information.
  • Social media snooping: Criminals may look to your social media to get information, like your birthdate and home address. Even seemingly innocent details, like the names of your children or pets, can be of interest to an identity thief. Why? People often use these details in their passwords.
  • Hacking devices: Hackers may try to infiltrate your computer, tablet, or mobile device through viruses or malware. That’s where antivirus software can help. McAfee’s Total Protection service works for you by protecting your devices and personal information from criminals.
  • Simple theft: Not all identity thieves use advanced methods to get your information. In fact, a person can steal your phone and access any personal data you have on it if they can unlock it. Since many people save passwords to sensitive accounts on their devices, they are easy to hack.
  • Dumpster diving: This is another example of a less tech-savvy approach to identity theft. If you throw away documents with sensitive data, thieves may get the information they want from your garbage. For example, bank account statements contain your account numbers, while pay stubs may include Social Security numbers. You should always shred paperwork before tossing it.

There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.

9 warning signs your identity has been stolen

With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.

You’re alerted to a credit card charge you didn’t make

Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.

Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.

Your loan or credit card application was denied

If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.

There’s a change to your credit score

Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.

The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.

There’s a new account you didn’t open under your name

Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.

Your information was part of a data breach

Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.

Debt collectors call about accounts you never opened

If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.

You receive bills for medical services you never used

Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.

Mail is addressed to your home but with another person’s name

This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.

A tax return is filed under your name without your knowledge

If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.

What to do if you think your identity has been stolen

No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:

  • Change passwords and login details for any affected accounts. If you use the same password for other accounts, change those too. The good news is that McAfee’s identity protection services come with a password manager, so you don’t have to worry about remembering your credentials across devices.
  • Freeze accounts with banks or credit card companies that show any suspicious activity, including debit and credit card Most financial institutions have a dedicated fraud department to help.
  • Review your credit reports if you haven’t already and report any suspected fraud to the respective credit bureau.
  • Contact local law enforcement to file a police report for lost or stolen credit cards, driver’s licenses, and more. Also, report your lost license to the DMV.
  • Alert the IRS fraud alert department in case of tax-related fraud.
  • Report Social Security-related fraudulent activity to the relevant government agency, the Social Security Administration’s Office of the Inspector General.
  • Place a freeze on your credit report. This blocks access to it to extend credit, ensuring no one can take out new lines of credit in your name.

You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.

Get personalized online protection

Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.

The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.

10 Ways to Protect Your Identity

By McAfee

We’re online more than ever, in large part because it allows us to take advantage of online conveniences like bill pay and booking appointments. But these many benefits might also leave us exposed to risks, like identity theft.

Identity theft is characterized by one person using another’s personal or financial data for their benefit. Cybercriminals may take information like a person’s name, birthday, Social Security number, driver’s license number, home address, and bank account information and use it for their benefit. A name and matching financial information, for instance, can be used to apply for credit cards or open new accounts.

The good news is that you can safeguard yourself and your family with some best practices — allowing you to enjoy your best life online and worry less about cybercriminals. Share these 10 tips with your family to help keep your entire household safe.

Password-protect your devices with strong passwords

A good habit to get into is to password-protect your computer, tablet, and mobile devices through unique, strong passwords. These devices are home to some of your most sensitive information, including everything from emails to apps that connect to your bank accounts. So, if these devices fall into the wrong hands, a password makes it harder to access your personal data.

Take some time to come up with your passwords, though. It’s important to create strong passwords that hackers can’t guess. A strong password will include a mix of symbols, numbers, and letters. Steer clear of simple passwords like “123456” (it might seem obvious, but this is one of the most common passwords people use). Also, avoid including information that other people can guess, like your birthdate, home address, or name.

Don’t forget to use different passwords for different accounts. If you use the same password across multiple accounts, and a fraudster gains access to one account, they may access the others. Fortunately, McAfee’s identity protection services include a password manager, which can help secure your account credentials across multiple devices. This tool encrypts passwords, storing them safely and making it easy to keep track of them.

Learn how to identify and avoid phishing scams

Identity thieves are skilled at leveraging new technologies. Phishing is one great example of this. Phishing involves criminals masquerading as trustworthy entities, such as government agencies or banks, and using this trusted position to get sensitive information. Phishing scams started with traditional mail. They’re now also done via phone, text, and email.

As a general rule of thumb, never give out any personal information when contacted by a business, bank, or another entity. Also, make sure your email spam filters detect phishing attempts. Never open emails from people you don’t know, and don’t download email attachments without knowing what they are. Some phishing emails include malware, which can infiltrate your device and access personal data. A McAfee Total Protection plan is an all-in-one protection solution that can help you detect and avoid malware.

Fraudulent websites may also use phishing techniques. A website may look similar to the legitimate website of a mortgage lender, bank, or credit card company but might be a fraudulent platform seeking to get information from consumers. Always verify that any website you visit is the legitimate website of the institution, and consider McAfee antivirus software, which offers a safe browsing solution.

Set up alerts through your bank

When financial identity theft occurs, this can also impact financial institutions like banks and lenders. So, they’re eager to prevent fraud, as well. One way they do this is through fraud alerts. You can set up your online banking to issue fraud alerts — for example, via an email, text message, or phone call — if your bank suspects suspicious activity on your account.

In some cases, a bank will also freeze your account until you verify whether the activity is legitimate. This is a common tactic used to protect against credit card fraud. Geo-control is one example: If you live in the U.S., but a German IP address uses your credit card, your credit card provider will likely issue an alert. You can also set up alerts for certain transaction amounts or types.

Review your credit report regularly

Your credit report is one of the most powerful tools you have at your disposal for catching identity thieves and stopping them in their tracks. You’re entitled to a free credit report every 12 months via AnnualCreditReport.com, an initiative of the Federal Trade Commission (FTC). You can get a free copy of your report from each major credit bureau: Experian, Equifax, and TransUnion.

Review your report thoroughly, checking for inaccuracies. When credit monitoring, check your:

  • Personal information: Verify that your name, address, phone number, birthdate, Social Security number, and employment details are correct.
  • Accounts: Confirm that all accounts listed are yours and current. Keep an eye out for unrecognized credit cards, utility accounts, phone accounts, or streaming accounts.
  • Public records: Check for foreclosures, civil suits, liens, or bankruptcies. If these issues are on your credit report and you don’t recognize them, you might be affected by identity fraud.

 

If you find any discrepancies, contact the appropriate credit reporting company. You should also contact the relevant financial institution and visit IdentityTheft.gov. You can report the suspected identity theft and find resources to help you recover.

Be mindful of what you share on social media

Social media is great for connecting with others online, but it does open the door to some vulnerabilities. Be careful about what you post, and steer clear of sharing personal details like your home address, children’s names, pet’s names, or birthdays, which some people use as passwords. If a social media platform offers two-factor authentication, opt in.

Images are another touchy subject. Never post photos that include private data, like a picture of your passport or vaccine card. Consider what’s in the background of any photos — from your home (with a house number) to mail with your address. Finally, you may want to set your visibility to private on all social media accounts, limiting who can view them. And even if your account is private, you should still follow the above tips.

Shred sensitive documents

Some identity thieves get people’s personal information by dumpster diving. One solution? Invest in a paper shredder. You’ll be able to shred documents into tiny bits that are hard to piece together, making it that much harder for someone else to piece together any personal information they contain.

Here are some documents worth shredding:

  • Debit card statements, credit card statements, and bank statements that contain personal financial information
  • Invoices or receipts containing details like financial account numbers
  • Documents containing your Social Security number, like pay stubs and work contracts
  • Junk mail with contact information, like your name and address
  • Old photos and IDs, which people can use to create fake IDs
  • Shipping labels, like those you might get from online retailers to make returns
  • Medical records or receipts, which may contain insurance information
  • Canceled checks

If you’re not sure whether something needs to be shredded, go ahead and destroy it. It only takes seconds, and you’re better off safe than sorry.

Protect all of your devices with antivirus software

Whether you use a computer, tablet, or mobile device for many of your online activities, like paying bills, these devices contain a lot of personal data. So, it’s good to protect them from hackers. ​​Install antivirus software like McAfee’s to protect against viruses and spyware. It would be best if you also had a firewall, which is a network security system that controls the incoming and outgoing network traffic based on set security parameters.

To take your device security a step further, you may also want to invest in a virtual private network (VPN). This helps hide your online activity. It can safeguard against hackers on public networks but is also worth using at home. It hides details like browsing activity, personal data, and IP address from potential snoops. McAfee also offers VPN services.

Keep personal documents in a safe space

While your computer, tablet, or mobile device may hold a great deal of personal data, you likely also have hard copies of sensitive documents worth protecting. Documents like your birth certificate, Social Security card, and passport contain valuable information that identity thieves can use for personal gain, so you want to make sure they’re kept in a safe space.

Don’t simply shove these documents into your desk drawer. It’s best to keep them in a locked, fireproof home safe with a secure code. To keep things organized, put each document in a protective plastic sleeve and put the sleeves in a binder. This can be useful if you have a large family and need to keep track of everyone’s data.

Follow the news to learn about data breaches

Sophisticated hackers don’t just target individuals. They may also try to infiltrate businesses, government agencies, higher education institutions, health care facilities, and any other organization that gathers sensitive consumer information. If an entity is subject to a data breach, they’re legally required to notify any consumers who may have been impacted.

However, it’s still good to inform yourself about potential breaches that may affect you. Larger-scale data security risks are usually reported in the media. We also post about data breaches on the McAfee blog. If an entity you do business with has been affected, change your passwords and the passwords of any related accounts immediately.

Know the warning signs of identity theft

Knowing possible signs of identity theft can help you catch it early so that you can continue to enjoy your time online. Educate yourself and your family about these warning signs, ensuring everybody stays safe. Here are some possible indications identity thieves have targeted you:

  • You receive phone calls from debt collectors about accounts you aren’t familiar with. Don’t provide personal information over the phone immediately. Check your credit report to get the details about the debts in question.
  • Your credit score experiences unexplained changes. Get a copy of your credit report from the major credit reporting agencies to find out why.
  • Your bank accounts or credit cards have unknown charges you (and your family) can’t account for. Contact your financial institution to report the suspected fraud, providing relevant documentation to back up your claims. You can also report fraud to your local government.
  • You receive a fraud alert from your financial institution. Check any activity deemed potentially fraudulent as soon as possible.
  • You get mail addressed to another person’s name. This could include medical bills, W-2 forms related to unfamiliar employers, or credit card bills, for example. Follow up with the relevant institution.
  • You experience problems with your tax return For example, the Internal Revenue Service (IRS) may reject your filing if someone else has already filed in your name (to get your tax refund). Contact the IRS fraud department.

You’re only a step away from better protection

The internet keeps all of us connected, but that’s why identity theft protection is important. With people increasingly connected, doing more, and sharing more online, cybercriminals can pinpoint weaknesses and take advantage. Hackers are ready to leverage your information for personal gain, and identity theft is no exception.

McAfee is here to help. McAfee’s identity protection services provide 24/7 monitoring of your email addresses and bank accounts, providing up to $1 million worth of ID theft coverage. You deserve to enjoy the comfort offered by the internet without stressing about identity theft. Implement the best practices above in your household so that you and your loved ones can stay connected with confidence.

The post 10 Ways to Protect Your Identity appeared first on McAfee Blog.

New tech for the holidays? Watch out for these tech support scams.

By McAfee

We all know the frustration. A new piece of tech isn’t working the way it should. Or maybe setting it up is simply turning into a royal pain. Grrr, right? Just make sure that when you go on the hunt for some help, you don’t let a tech support scam get the better of you.  

Like so many scams out there, tech support scams play on people’s emotions. Specifically, the frustration you feel when things don’t work right. You want that problem fixed right now. So much so that you may not pay close enough attention to that tech support link you found in a search or came across in an ad. Tech support that looks legitimate but isn’t. 

Tech support scams make good money for bad actors. In fact, the larger tech support scam operations organize and run themselves like a business, with call centers, marketing teams, finance groups, and so forth—and can rack up some serious profits to boot. 

They make their money in several ways. Sometimes they’ll charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis but access your computer to steal information instead. 

Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.  

What do tech support scams look like? 

Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.  

First, there are the scams that actively track you down. 

This could be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they may reach you by way of a pop-up ad. Again telling you that your computer or device is in need of urgent repair. These can find you a few different ways: 

  • By clicking on links from unsolicited emails. 
  • From pop-up ads from risky sites. 
  • Via pop-ups from otherwise legitimate sites that have had malicious ads injected. 
  • By way of spammy phone calls made directly to you, whether by robocall or a live operator. 

Second, there are the scams that lie in wait.  

These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads in social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include: 

  • Online classified ads, forum posts, and blog sites. 
  • Ads on Social media sites such as Facebook, Reddit, YouTube, and Tumblr. 
  • Search results—scammers place paid search ads too! 

Tech support scams target everyone—not just the elderly 

While tech support scammers can and do prey on older computer users, they’re not the only ones. An apparent lack of computer savviness certainly makes older users an attractive target, yet it also seems that an apparent overconfidence in one’s savviness makes younger victims susceptible to tech support scams too. Turns out that the growing majority of victims worldwide are between 18 and 35 years old, a group that has known the internet for most, if not all, of their lives. That’s according to research from Microsoft’s Digital Crimes Unit, which found the 1 in 10 of people between the ages of 18 and 35 who encountered a tech support scam fell for it and lost money.  

Whatever the age group, the U.S. Federal Trade Commission (FTC) says that the reported losses in the U.S. are into the millions, which of course does not account for the assumedly millions more that do not go reported.  

How to spot and avoid tech support scams 

  • With regards to ads and search results, keep an eye open for typos, awkward language, or poor design and logos that looks like they could be a knockoff of a trusted brand. Check out our blog article that offers a field guide of what these ads and search results look like. 
  • Don’t fall for the call. If someone calls you with an offer of “tech support.” Chances are, it’s a scam. And if they ask for payment in gift cards or cryptocurrency like bitcoin, it’s absolutely a scam. Just hang up. 
  • Note that the big tech companies like Apple and Microsoft will not call you with offers of tech support or an alert that “something is wrong with your computer.” Such calls come from imposters. Moreover, in many cases, the company will offer free support as part of your purchase or subscription that you can get on your own when you need it. (For example, that’s the case with our products.) 
  • Don’t click on any links or call any numbers that suddenly appear on your screen and warn you of a computer problem. Again, this a likely sign of an attempted scam. Often, this will happen while browsing. Simply close your browser and open a fresh browser window to clear the ad or link. 
  • Go to the source. Contact the company directly for support, manually type their address into your browser or call the number that came with the packaging or purchase. Don’t search. This will help you avoid imposters that choke up search results with bogus ads. 
  • Protect your browsing. Use a safe browsing extension that can spot malicious sites and help prevent you clicking on them by mistake. Comprehensive online protection software will offer protect your browsing, in addition to protection from malware and viruses. 

Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download it on your own, get it from the company’s official website. Stay away from third-party sites that may host malware. 

What to do if you think you’ve been scammed: 

1. Change your passwords. 

This will provide protection if the scammer was able to access your account passwords in some form. While this can be a big task, it’s a vital one. A password manager that’s part of comprehensive online protection can make it much easier. 

2. Run a malware and virus scan right away. 

Delete files or apps that the software says is an issue. Do the same for other devices on your network too. Experienced and determined scammers can infect them as well simply by gaining access to one device on your network. 

3. Stop payment. 

Contact your bank, credit card company, online payment platform, or wire transfer service immediately to reverse the charges. File a fraud complaint as well. The sooner you act, the better chance you have of recovering some or all your money. (Note that this is a good reason to use credit cards for online purchases, as they afford extra protection that debit cards and other payment services do not.) 

4. Report the scam. 

In the U.S., you can contact https://www.ftc.gov/complaint, which reports the claim to thousands of law enforcement agencies. While they cannot resolve your individual issue, your report can help with broader investigations and build a case against scammers—which can make the internet safer for others. Their list of FAQs is particularly helpful too, answering important questions like “how do I get my money back?” 

Enjoy your stuff! 

Here’s to holiday tech that works. And to quick fixes when things don’t go as planned. In all, if you find yourself staring down a technical issue, go straight to the source for help as we’ve outlined above. As you can see, scammers have burrowed themselves alongside otherwise legitimate ads, search results, and forums online, ready to take advantage of you when you need to get things working right. 

Likewise, keep an eye and ear open for those scammers who’ll reach out to you, particularly this time of year when so many people are getting so many new devices. Realizing that legitimate tech support won’t call you out of the blue is a great place to start. In all, go with the pros you know—the ones you can reach at the companies you trust. 

The post New tech for the holidays? Watch out for these tech support scams. appeared first on McAfee Blog.

How To Tell If Your Smartphone Has Been Hacked

By McAfee

Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security

Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically. 

Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem. 

Hacking software and their symptoms 

Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 
  • Cryptominers: Similar to trojans, this software hides on a device. From there, it harnesses the device’s computing power to “mine” cryptocurrencies. While crypto mining is not illegal, “cryptojacking” a device without the owner’s consent is most certainly illegal. 

Some possible signs of hacking software on your phone include: 

Performance issues 

Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources. 

Your phone feels like it’s running hot 

Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat. 

Mystery apps or data 

If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well. 

Pop-ups or changes to your screen 

Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked. 

What to do if you’re worried that your phone has been hacked … 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique 

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive online protection software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing online protection on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software such as McAfee Total Protection will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, that keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where the Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.

Does Your Child Have an Unhealthy Relationship with Social Media?

By Toni Birdsong

Have you noticed that when parents gather, it doesn’t take long before the topic of kids and social media comes up. That’s because concern over screen time is a big deal, especially in this post-pandemic season. Parents want to know: How much is too much screen time? When should we step in? How do we reverse poor habits, and what will the lasting digital fallout of the lockdown be?  

Device Dependence 

These conversations weigh heavy on parents for a good reason. According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.  

Since the pandemic, another study claims that screen time for teens doubled to 7.7 hours a day—plus 5 to 7 daily hours of online learning, according to a study published in JAMA Pediatrics. In addition, according to the Journal of Affective Disorders Reports, children overall have been spending nearly triple the recommended amount of time on their screens. 

The good news is that social media also became a powerful tool for kids during the pandemic. Social channels helped kids connect with peers and combat loneliness and other mental health challenges. Still, the poor habit of device dependence may have come with those benefits.  

Revising Screen time 

While the debate continues over social media’s impact on kids and the research methodology continues to evolve, we can hold on to one clear truth: Any activity in excess can cause kids harm. When it comes to social media, too much screen time may contribute to sleep deprivation, a lack of healthy, and poor academics. In addition, studies show that mental health can be impacted by exposure to hate speech, sexual content, cyberbullying, and comparing oneself to others both physically and financially.  

As parents, we know when our family’s wellbeing is in jeopardy. We see it even if we fail to acknowledge it right away. Our kids might become compelled to check their phones. In fact, they panic when they can’t check their likes and comments every few minutes. We notice the red eyes and moodiness at the breakfast table caused by a late-night Tic Tock marathon. We sense a surge of anxiety in our kids when technology goes from entertaining to distressing.  

Thankfully, it’s never too late to help your kids better understand the impact of their actions and revise digital habits.  

Establishing new habits

1. Start small and make it fun. 

In the bestselling book Atomic Habits,  author James Clear says, “The task of breaking a bad habit is like uprooting a powerful oak within us.” He adds, “The task of building a good habit is like cultivating a delicate flower one day at a time.” Lasting change, says clear, needs to be enjoyable, not a punishment. If the goal is shaving a few hours off your child’s screen time, consider connecting time limits to an enjoyable activity such as making a meal together or creating an art space in your home for creative projects.  

2. Consider a device curfew. 

The data is in: The bright screens (and blue light emitted from devices( can cause permanent sleep cycle and brain/melatonin issues, which can have a cascading effect on physical and mental health. Turning off (or limiting the use of) electronic devices at least 15-30 minutes before going to bed may help prevent any adverse effects of technology and screen use on sleep. Consider investing in filtering software that comes with the time limits the whole family can all agree on. Do your research to ensure your family’s technology functions to empower, educate, and entertain. 

3. Encourage mindful media use. 

Consider how your child uses their time before suggesting sweeping changes to your child’s screen time. Are they vegetating, or are they consciously engaged? Are they creating and learning? Are they engaging with others or stalking accounts and slipping into “comparison despair?” Are family and school responsibilities suffering? Is there a compulsion to post or thoughtfulness? All kids are different, and all online experiences vary. Encourage your child to take time to consider how they feel and what they think while they are using their technology. 

4. Educate your kids—use facts. 

One way to negotiate screen limits is to make sure your kids understand the impact of excess media. Balance includes tapping into the benefits of social media while also taking steps to protect the body’s need for physical activity, real-life relationships, goal-setting, creative activities, mindfulness, and self-reflection.   

Helping kids manage and constantly revise their social media habits is a 24/7 endeavor from the minute they wake up to the minute they fall asleep. The biggest piece of that “management” plan and is keeping frequent, open, and honest communication a critical part of designing habits that encourage a healthy relationship with both peers and technology.  

The post Does Your Child Have an Unhealthy Relationship with Social Media? appeared first on McAfee Blog.

What Is SIM Swapping? 3 Ways to Protect Your Smartphone

By Vishnu Varadaraj

You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.  

Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts. 

Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently. 

What Is a SIM Card? 

First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc. 

What Is SIM Swapping? 

Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A cybercriminal, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more. 

SIM swapping was especially relevant right after the T-Mobile data breach.1 Cybercriminals stole millions of phone numbers and the users’ associated personal details. Criminals could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts. 

How Can You Tell If You’ve Been SIM Swapped? 

The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.  

Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider. 

How to Prevent SIM Swapping 

Check out these tips to keep your device and personal information safe from SIM swapping.  

  1. Set up two-factor authentication using authentication apps. Two-factor authentication is always a great idea; however, in the case of SIM swapping, the most secure way to access authentication codes is through authentication apps, versus emailed or texted codes. It’s also a great idea to add additional security measures to authentication apps, such as protecting them with a PIN code, fingerprint, or face ID. Choose pin codes that are not associated with birthdays, anniversaries, or addresses. Opt for a random assortment of numbers.  
  2. Watch out for phishing attempts. Cybercriminals often gain fodder for their identity-thieving attempts through phishing. Phishing is a method cyber criminals use to fish for sensitive personal information that they can use to impersonate you or gain access to your financial accounts. Phishing emails, texts, and phone calls often use fear, excitement, or urgency to trick people into giving up valuable details, such as Social Insurance Numbers, birthdays, passwords, and PINs. Be wary of messages from people and organizations you don’t know. Even if the sender looks familiar, there could be typos in the sender’s name, logo, and throughout the message that are a good tipoff that you should delete the message immediately. Never click on links in suspicious messages. 
  3. Use a password manager. Your internet browser likely asks you if you’d like the sites you visit to remember your password. Always say no! While password best practices can make it difficult to remember all your unique, long, and complex passwords and passphrases, do not set up autofill as a shortcut. Instead, entrust your passwords and phrases to a secure password manager, such as True Key. A secure password manager makes it so you only have to remember one password. The rest of them are encrypted and protected by two-factor authentication. A password manager makes it very difficult for a cybercriminal to gain entry to your accounts, thus keeping them safe. 

Boost Your Smartphone Confidence 

With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee Identity Protection Service. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities. 

1T-Mobile data breach and SIM-swap scam: How to protect your identity 

The post What Is SIM Swapping? 3 Ways to Protect Your Smartphone appeared first on McAfee Blog.

Social Engineering: Tis the Season for Tricky Hackers

By Lily Saleh

With the holidays on the horizon, spirits are high—and it’s those same high spirits that hackers want to exploit. ‘Tis the season for clever social engineering attacks that play on your emotions, designed to trick you into giving up personal info or access to your accounts.  

Social engineering attacks unfold much like a confidence scam. A crook takes advantage of someone’s trust, applies a little human psychology to further fool the victim, and then pulls off a theft. Online, a social engineering attack will likely involve a theft attempt of personal or account information that the crook can then use to make purchases, drain accounts, and so forth. 

Not at all in the holiday spirit, right? Let’s take a look at some of their top tricks so that you can spot and avoid them. 

As said, spirits can get high this time of year. There’s looking forward to gatherings with family and friends, the fun that comes along with hunting for that perfect gift, and the excitement of the holidays overall. And that’s what hackers count on—people getting caught up in the rush of the holidays, to the point where they may not look at emails, offers, shipping notices, and such with a critical eye. That’s how the scammers get their foot in the door. 

Some of their favored tricks can look a little like this: 

1. Special access to hard-to-get holiday gifts. 

What are the holidays without that trendy “must-get” gift item, the one that’s seemingly out of stock no matter where you look? Scammers are keen on these items as well and will prop up phony ads and storefronts that pretend to sell those items but really don’t. Instead, they’re just a shady way for them to steal your debit or credit card information—or to lift a few bucks out of your pocket in return for nothing. 

One way to keep from getting burned by one of these scams is to follow the old adage, “If it looks too good to be true, it probably is.” In this case, crooks are using feelings of scarcity and urgency to get you to bite. Here’s where you can take a moment before you click to do some research.  

  • How long has the company been around?  
  • Are there reviews of this company?  
  • Do you have friends who’ve shopped with them before (and had a good experience)?  
  • What is their listing with the Better Business Bureau (and do they even have a listing)? 

Answers to these questions can separate the good businesses from the bogus ones. 

2. Gift card and coupon scams. 

Like the above, crooks will create a sense of urgency about a hot holiday item or limited time offer. The twist comes when they request payment via a gift card rather than by credit or debit card or other legitimate online payment methods. This request is highly deliberate because gift cards are much like cash. Once the money on the card is spent, it’s gone, and these cards do not offer the same protections that come with other payment methods. 

You can avoid this one easily. If anyone asks you to use a gift card as payment, it’s a scam. Gift cards are for gifts, not payment, says the Federal Trade Commission (FTC). If you come across such a scam, you can report it to the FTC as well. 

3. Charity scams. 

Donating to a charity in someone else’s name is often a popular gift. Much the same, giving a donation to a worthy cause feels particularly good this time of year. Once again, scammers will take advantage of these good intentions by propping up phony charities designed to do nothing more than dupe you out of your money. Whether that’s a flat-out phony charity or one of the many other scam charities that have been known to pocket 90 cents of every dollar donated, this is the time of year to be on the lookout for both. 

The advice here is much the same as the advice for avoiding phony businesses and retailers. Do your homework. The Better Business Bureau maintains a listing of charities that can help you make good donation choices. Also, your state government’s charity officials can help you separate good charities from bad—and even file a report if you suspect a scam is at play. 

And once again, if a charity is asking for donations in the form of cash, gift cards, or wire transfer, just say no. That’s a surefire sign of a scam. 

4. Phony shipping notices. 

Scammers know you have packages in transit this holiday season, loaded with gifts that you’re eagerly tracking. Enter another classic scam—the phony shipping notice. The idea is that you already have so many packages on their way that you won’t think twice about opening an email with a “shipping notice” that comes in the form of an attachment. Of course, that attachment is a fake. And it’s loaded with malware.  

Too bad for scammers, though. This is another one you can steer clear of rather easily. Don’t open such attachments. Shipping companies will almost certainly send along notices and invoices in the body of an email, not as an attachment. If you have a question, you can always visit the shipper’s website and look up your tracking info there. Likewise, follow up with the customer service department of the company that you purchased the item from in the first place. 

Yet more ways you can protect yourself from holiday scams 

While the holidays are a special time for scammers too, there are several things you can do to up the level of your protection now and year ‘round. A quick list includes: 

  • Secure your devices and set your email spam filters. If you haven’t already, secure your devices with comprehensive online protection. With that in place, it can prevent you from mistakenly clicking risky links and downloads, blot out spam emails before they reach your inbox, and protect your accounts with strong, unique passwords. 
  • Protect your identity too. Another thing that comprehensive online protection should cover is you. With identity theft protection, you can protect yourself. It can monitor dozens of different types of personal info along with your email addresses and bank accounts—plus provide theft insurance and support from a licensed recovery pro if identity theft, unfortunately, happens to you. 
  • Beware of downloads you aren’t expecting. This is always good form because hackers love to spike downloads with malware designed to steal your personal information. Whether you get an unexpected attachment from a friend or business, follow up with them before opening it. If they say they didn’t send it, that’s a quick way to find out whether the attachment is legitimate or not. 
  • Keep an eye out for typos and poorly crafted messages. Scammers may know a thing or two about human nature, but that doesn’t mean that they’re the best writers, designers, and website developers. A common sign of a scam is an email, ad, message, or site that simply doesn’t look or read right. Granted, some scammers have gotten quite good at making their scams look legitimate, yet many still fail to clear that bar 

Keep the good feeling going this holiday season 

No doubt, the holidays have a feel all to themselves, one which hackers and crooks want to take advantage of. They’ll craft their tricks accordingly and try to twist the good times that roll around at the end of the year into scams that capitalize on your good intentions. As you can see, it’s not too tough to spot them for what they are if you pause and take a moment to scrutinize those emails, offers, and sales. And that’s the thing with the holidays. We can all feel pinched for time at some point or other during this stretch. Look out for their pressure tactics and seemingly clever ways of using social engineering to rip you off. That way, you can spend the holidays focusing on what’s important—your friends and family. 

The post Social Engineering: Tis the Season for Tricky Hackers appeared first on McAfee Blog.

Can Thieves Steal Identities With Only a Name and Address?

By Natalie Maxfield

Can thieves steal identities with only a name and address?  

In short, the answer is “no.” Which is a good thing, as your name and address are in fact part of the public record. Anyone can get a hold of them. However, because they are public information, they are still tools that identity thieves can use.   

If you think of your identity as a jigsaw puzzle, your name and address are the first two pieces that they can use to build a bigger picture and ultimately put your identity at risk.   

With that, let’s look at some other key pieces of your identity that are associated with your name and address—and what you can do to protect them.  

For starters, this information is so general that it is of little value in of itself to an identity thief. Yet a determined identity thief can do a bit of legwork and take a few extra steps to use them as a springboard for other scams.  

For example, with your name and address a thief could:  

Research public databases for further pieces of information about you.  

There are volumes of public information that are readily available should someone want to add some more pieces to your identity jigsaw puzzle, such as:  

  • How long you’ve lived in your current home, what you paid for it, and what it’s valued at today.  
  • If you’re a registered voter and if you voted in a recent election. (Not how you voted, though!)  
  • Also, if you’re a veteran or the owner of a cat or dog (through pet licenses).  

In the U.S., the availability of such information will vary from state-to-state and different levels of government may have different regulations about what information gets filed—in addition to whether and how those reports are made public. Globally, different nations and regions will collect varying amounts of public information and have their own regulations in place as well. More broadly, though, many of these public databases are now online. Consequently, accessing them is easier than the days when getting a hold of that information required an in-person visit a library or public office.  

Get yet more personal information about you from online data brokers. 

Thieves can gain additional information about you from other online sources, such as data brokers. And data brokerage is a big business, a global economy estimated at $200 billion U.S. dollars a year. What fuels it? Personal information, representing thousands of data points on billions of people scraped from public records, social media, smartphone apps, shopper loyalty cards, third-party sources, and sometimes other data broker sites as well.   

The above-the-board legal intent of data broker sites is to sell that information to advertisers so that they can create highly targeted campaigns based on people’s behaviors, travels, interests, and even political leanings. Others such as law enforcement officials, journalists, and others who are conducting background checks will use them too. 

On the dark side, hackers, scammers, and thieves will buy this information as well, which they can use to commit identity theft and fraud. The thing is, data brokers will sell to anyone. They don’t discriminate.  

Send you phishing attacks and scams by physical mail.  

Phishing attacks aren’t just for email, texts, and direct messages. In fact, thieves are turning to old tricks via old-fashioned physical mail. That includes sending phony offers or by impersonating officials of government institutions, all designed to trick you into giving up your personally identifiable information (PII).   

What might that look like in your mailbox? They can take the form of bogus lottery prizes that request bank information for routing (non-existent) winnings. Another favorite of scammers are bogus tax notifications that demand immediate payment. In all, many can look quite convincing at first blush, yet there are ready ways you can spot them. In fact, many of the tips for avoiding these physical mail phishing attacks are the same for avoiding phishing attacks online, which we outline in detail here.   

Redirect your physical mail, essentially committing mail fraud.  

Recently, I’ve seen a few news stories like this where thieves reportedly abuse the change-of-address system with the U.S. Postal Service. Thieves will simply forward your mail to an address of their choosing, which can drop sensitive information like bank and credit card statements in their mailbox. From there, they could potentially have new checks sent to them or perhaps an additional credit card—both of which they can use to drain your accounts and run up your bills.  

The Postal Service has mechanisms in place to prevent this, however. Among which, the Postal Service will send you a physical piece of mail to confirm the forwarding. So, if you ever receive mail from the Postal Service, open it and give it a close look. If you get such a notice and didn’t order the forwarding, visit your local post office to get things straightened out. Likewise, if it seems like you’re missing bills in the mail, that’s another good reason to follow up with your post office and the business in question to see if there have been any changes made in your mail forwarding.   

Protecting your good name (and identity too)  

So while your name and address are out there for practically all to see, they’re largely of little value to an identity thief on their own. But as mentioned above, they are key puzzle pieces to your overall identity. With enough of those other pieces in hand, that’s where an identity thief can cause trouble.  

Other crucial pieces of your identity include:   

Your Social Security Number or tax ID number:  

Let’s start with the biggest one. This is the master key to your identity, as it is one of the most unique identifiers you have. As I covered in my earlier blog on Social Security fraud, a thief can unlock everything from credit history and credit line to tax refunds and medical care with your Social Security or tax ID number. In extreme cases, they can use it to impersonate you for employment, healthcare, and even in the event of an arrest.   

You can protect your Social Security Number by keeping it locked in a safe place (rather than in your wallet) and by providing your number only when absolutely necessary. For more tips on keeping your number safe, drop by that blog on Social Security fraud I mentioned.  

Your passport and driver’s license:  

Thieves have figured out ways of getting around the fact that IDs like these include a photo. They may be able to modify or emulate these documents “well enough” to pull off certain types of fraud, particularly if the people requesting their bogus documents don’t review them with a critical eye.  

Protecting yourself in this case means knowing where these documents are at any time. (With passports, you may want to store those securely like your Social Security or tax ID number.) Also be careful when you share this information, as the identifiers on these documents are highly unique. If you’re uncomfortable with sharing this information, you can ask if other forms of ID might work—or if this information is really needed at all. Also, take a moment to make copies of these documents and store them in a secure place. This can help you provide important info to the proper authorities if they’re lost or stolen.   

Your card and account information:  

With data breaches large and small making the news (and many more that do not), keeping a sharp eye on your accounts is a major part of identity theft prevention. We talk about this topic quite often, and it’s worth another mention because protecting these means protecting yourself from thieves who’re after direct access to your finances and more.   

Secure your digital accounts for banking, credit cards, financials, and shopping by using strong, unique passwords for each of your accounts that you change every 60 days. Sound like a lot of work? Let a password manager do it for you, which you can find in comprehensive online protection software. By changing your strong passwords and keeping them unique can help prevent you from becoming a victim if your account information is part of a breach—by the time a crook attempts to use it, you may have changed it and made it out of date.  

Extra steps for extra identity protection   

In addition to protecting the core forms of identity mentioned above, a few other good habits go a long way toward keeping your identity secure.  

1. Install and use online protection software

By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like creating and managing the strong, unique passwords we talked about and providing further services that monitor and protect your identity—in addition to digital shredders that can permanently remove sensitive documents (simply deleting them won’t do that alone.) Further, it can monitor your identity and monitor your credit, further protecting you from theft and fraud.

2. Shred your stuff

Identity theft where thieves dig through trash or go “dumpster diving” for literal scraps of personal info in bills and statements, has been an issue for some time. You can prevent it by shredding up any paper medical bills, tax documents, and checks once you’re through with them. Paper shredders are inexpensive, and let’s face it, kind of fun too. Also, if you’re traveling, have a trusted someone collects your mail or have the post office put a temporary hold on your mail. Thieves still poach mail from mailboxes too. 

3. Go paperless

Getting statements online cuts the paper out of the equation and thus removes another thing that a thief can physically steal and possibly use against you. Whether you use electronic statements through your bank, credit card company, medical provider, or insurance company, use a secure password and a secure connection provided by a VPN. Both will make theft of your personal info far tougher on identity thieves. 

4. Use a VPN

A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you more anonymous online by masking your IP address, device information, and the data you’re passing along that connection. In this way, it makes if far more difficult for advertisers, data brokers, and bad actors to skim your private information—in addition to shielding your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online. 

5. Monitor your accounts

Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot. 

6. Check your credit report

This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem. 

7. Remove your personal data from data broker sites 

If the thought of your personal info being bought and sold puts you off, there’s something you can do about it. Our Personal Data Cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites, and with select products, it can even manage the removal for you. ​

Your name and address are just two pieces of a larger puzzle  

While thieves need more than just your name and address to commit the overwhelming majority of fraud, your name and address are centerpieces of the larger jigsaw puzzle that is your overall identity.   

And the interesting thing is your puzzle gets larger and larger as time goes on. With each new account you create and service that you sign into, that’s one more piece added to the puzzle. Thieves love getting their hands on any pieces they can because with enough of them in place they can try and pull a fast one in your name. By looking after each piece and knowing what your larger jigsaw puzzle looks like, you can help keep identity thieves out of your business and your life. 

The post Can Thieves Steal Identities With Only a Name and Address? appeared first on McAfee Blog.

How to Report Identity Theft to Social Security

By Natalie Maxfield

In the hands of a thief, your Social Security Number is the master key to your identity. 

With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away. 

Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does. 

Can I change my Social Security number? 

Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”  

In other words, your SSN is effectively forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention. 

How does Social Security identity theft happen? 

There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.  

So, let’s start with the basics: how do SSNs get stolen or exposed? 

  • A lost or misplaced wallet is one way, where you actually lose your SSN card or someone steals it. This is one reason to avoid carrying it on your person unless absolutely necessary. Otherwise, keep it stored in a safe and secure location until you need it, like when starting a new job.  
  • Old-fashioned dumpster diving is another, where someone will rummage through your trash, the trash of a business, or even a public dump in search for personal information, which is why it’s important to shred any documents that have personal information listed. 
  • People can simply overhear you provide your number when you’re on a call or over the course of an in-person conversation. In our digital age, we may not think of eavesdropping as much of a threat, but it still very much is. That’s why we strongly recommend providing such info in a secure, private location out of earshot. 
  • SSNs can get stolen from a place of work, where thieves end up with unsecured documents or information. The same could go for your home, which is another reason to secure your physical SSN cards and any information – physical or digital – that contains them. 
  • Phishing attacks can also lead to SSN theft, whether that’s through an attack aimed at you or at a business that has access to your personal information like SSNs.  
  • Data leaks, like the Equifax leak mentioned above, are another way. Yet while the Equifax breach involved millions of records, smaller breaches can expose SSNs just as readily, like the breaches that have plagued many healthcare providers and hospitals over the past year 

That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you can make decisions about how and when to give it out. The list of required cases is relatively short, such as: 

  • When applying for credit or a loan. 
  • Applying for or changing group health care coverage with an insurance provider. 
  • Transactions that require IRS notification, like working with investment firms, real estate purchases, auto purchases, etc. 
  • Registering with a business as a full-time or contract employee (for tax reporting purposes). 

You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft. 

How to report identity theft to Social Security in three steps 

Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below: 

1. Report the theft to local and federal authorities. 

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource. 

2. Contact the businesses involved. 

Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.  

3. Reach the Social Security Administration and the IRS.

 Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name. 

What do I do next? Ongoing steps to take. 

As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft: 

Consider placing a fraud alert. 

By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name. 

Look into an all-out credit freeze. 

A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquires, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted. 

Monitor your credit reports. 

Once every 12 months, you can access a free credit report from Experian, TransUnion, and Equifax. (And as of this writing during the pandemic, this can be done for free on a weekly basis, which is great news.) Doing so will allow you to spot any future discrepancies and offer you options for correcting them. 

Sign up for an identity protection service. 

Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.  

Your most unique identifier calls for extra care and protection 

Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action. 

The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.

How to Secure All Your Everyday Connected Devices

By McAfee

Take a roll call of all your devices that connect to the internet. These include the obvious ones – laptops, tablets, and your smartphone. But they also include the ones you may not immediately think about, such as routers, smart TVs and thermostats, virtual assistant technology, and connected fitness watches and equipment. 

Each of these devices is known as an endpoint to you. To a cybercriminal, they’re an entry point into your online information. It’s important to secure every endpoint so that you can confidently go about your day-to-day without worrying about your security. Here’s the definitive device security checklist to get you on your way confidently and safely. 

1. Laptops and desktops 

Laptops and desktops are prime entryways into your online life. Think of all the payment information, passwords, and maybe even tax documents you store on it. The best way to protect the contents of your laptops and desktops is to password-protect your computer with strong passwords or passphrases. Here are a few password and passphrase best practices: 

  • Make your password at least 12 characters long 
  • Choose a unique password that is not shared with any other device or account 
  • Replace some letters with numbers or symbols 
  • Use a mix of capital and lowercase letters 

Especially if you work at common spaces like coffee shops, the library, or even your kitchen table, get in the habit of putting your computer to sleep when you step away. Commit the sleep command shortcut to memory to make it less of a hassle. For example, on Mac computers, the keyboard command is command + option + eject, and for Windows, it’s alt + F4. 

Speaking of common spaces, whenever you log in from a public Wi-Fi network, always log in with a virtual private network (VPN). A VPN scrambles your data, making it indecipherable to any malicious characters who may be lurking on public networks. 

Multifactor authentication is another way to protect your valuable devices and accounts. This means that anyone trying to log in on your device needs to provide at least two forms of identification. Forms of ID could include a text message with a one-time code or a fingerprint or face scan in addition to a correct password. 

2. Smartphones and Tablets 

These two devices are grouped because the security features on them are similar. Just like with computers, put your device to sleep every time you walk away from it. It’s much easier and may already be in your routine to hit the sleep button when you put down your cellphone or tablet. 

Always put a passcode on your smartphones and tablets. Choose a collection of numbers that do not have an obvious connection to you, such as important birthdays or parts of your phone number. Even if they’re a random assortment, you’ll get the hang of them quickly. Or to make sure only you can enter your phone, set up a facial or fingerprint ID scan. People have several passwords and account combinations they have to remember. To take the guesswork and trial and error of logging in, consider trusting your passwords to a password manager that can remember them for you!  

A great mobile phone and tablet habit you should adopt is backing up your files regularly to the cloud. In the event that you lose your device or if someone steals it, at least it’s valuable — and in some cases, priceless — content is safe. You may be able to remotely “brick” your device to keep a stranger from breaking into your accounts. Bricking a device means remotely wiping a connected device and rendering it unusable. 

3. Router 

Your router is the gateway to all the connected devices in your home; thus, it’s key to beef up its security. The best way to do so is to make sure that you customize the router name and password to make it different from the factory settings. Always password-protect your home router! Employing password best practices you use for your online accounts and your devices will prevent strangers from hopping onto your network. Another way to keep your Wi-Fi network out of the hands of strangers is to toggle on the setting to not appear to non-users. While it’s fun seeing the quirky names your neighbors choose for their home networks, it’s best to keep yours completely private. 

4. Virtual Assistant Technology and Smart Home Devices 

There have been some unsettling reports about cybercriminals commandeering smart home devices and virtual assistant technology. For example, a cybercriminal hacked a homeowner’s virtual assistant and blasted music through the home’s speakers, and turn the heat up to 90 degrees. The key to securing the connected devices that are responsible for your heating and cooling, shopping lists, and even your home security system is to ensure it is connected to a secure router and protected by a strong password. 

Also, keep an eye on software updates, which include security upgrades. If you don’t think you have time to manually update software, set up your devices to automatically update. This will give you peace of mind knowing that you have the latest security patches and bug fixes as soon as they are available.  

IoT fitness watches and machines are fun additions to your workout routines. In the case of Peloton bikes, they track your heartbeat and location and offer a huge library of classes. However, cybercriminals may be able to track your workouts if they break their way into your fitness devices. The best way to keep your workouts private is to turn off geolocation and make sure you are up to date with all software releases and protect your accounts with strong passwords. 

Cover All Your Bases 

If you’re looking for a tool to put your mind at ease, consider McAfee Total Protection. It includes antivirus and safe browsing software plus a secure VPN. You can be confident that your personal information is safe, thus allowing you to enjoy the full potential of all your devices. 

The post How to Secure All Your Everyday Connected Devices appeared first on McAfee Blog.

Top Signs of Identity Theft

By Natalie Maxfield

When it comes to identity theft, trust your gut when something doesn’t feel right. Follow up. What you’re seeing could be a problem.  

A missing bill or a mysterious charge on your credit card could be the tip of an identity theft iceberg, one that can run deep if left unaddressed. Here, we’ll look at several signs of identity theft that likely need some investigation and the steps you can take to take charge of the situation.  

How does identity theft happen in the first place?  

Unfortunately, it can happen in several ways.   

In the physical world, it can happen simply because you lost your wallet or debit card. However, there are also cases where someone gets your information by going through your mail or trash for bills and statements. In other more extreme cases, theft can happen by someone successfully registering a change of address form in your name (although the U.S. Postal Service has security measures in place that make this difficult).   

In the digital world, that’s where the avenues of identity theft blow wide open. It could come by way of a data breach, a thief “skimming” credit card information from a point-of-sale terminal, or by a dedicated crook piecing together various bits of personal information that have been gathered from social media, phishing attacks, or malware designed to harvest information. Additionally, thieves may eavesdrop on public Wi-Fi and steal information from people who’re shopping or banking online without the security of a VPN.    

Regardless of how crooks pull it off, identity theft is on the rise. According to the Federal Trade Commission (FTC), identity theft claims jumped up from roughly 650,000 claims in 2019 to nearly 1.4 million in 2020—practically double. Of the reported fraud cases where a dollar loss was reported, the FTC calls out the following top three contact methods for identity theft:  

  • Online ads that direct you to a scammer’s site are designed to steal your information.  
  • Malicious websites and apps also steal information when you use them.  
  • Social media scams lure you into providing personal information, whether through posts or direct messages.  

However, phone calls, texts, and email remain the most preferred contact methods that fraudsters use, even if they are less successful in creating dollar losses than malicious websites, ads, and social media.  

What are some signs of identity theft?  

Identity thieves leave a trail. With your identity in hand, they can charge things to one or more of your existing accounts—and if they have enough information about you, they can even create entirely new accounts in your name. Either way, once an identity thief strikes, you’re probably going to notice that something is wrong. Possible signs include:  

  • You start getting mail for accounts that you never opened.   
  • Statements or bills stop showing up from your legitimate accounts.  
  • You receive authentication messages for accounts you don’t recognize via email, text, or phone.   
  • Debt collectors contact you about an account you have no knowledge of.  
  • Unauthorized transactions, however large or small, show up in your bank or credit card statements.  
  • You apply for credit and get unexpectedly denied.  
  • And in extreme cases, you discover that someone else has filed a tax return in your name.  

As you can see, the signs of possible identity theft can run anywhere from, “Well, that’s strange …” to “OH NO!” However, the good news is that there are several ways to check if someone is using your identity before it becomes a problem – or before it becomes a big problem that gets out of hand.   

Steps to take if you suspect that you’re the victim of identity theft  

The point is that if you suspect fraud, you need to act right away. With identity theft becoming increasingly commonplace, many businesses, banks, and organizations have fraud reporting mechanisms in place that can assist you should you have any concerns. With that in mind, here are some immediate steps you can take:  

1) Notify the companies and institutions involved 

Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account when you get your free credit report, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.   

2) File a police report 

Some businesses will require you to file a local police report to acquire a case number to complete your claim. Even beyond a business making such a request, filing a report is still a good idea. Identity theft is still theft and reporting it provides an official record of the incident. Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help clear your name down the road. Be sure to save any evidence you have, like statements or documents that are associated with the theft. They can help clean up your record as well.  

3) Contact the Federal Trade Commission (FTC) 

The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.  

4) Place a fraud alert and consider a credit freeze 

You can place a free one-year fraud alert with one of the major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. A fraud alert will make it tougher for thieves to open accounts in your name, as it requires businesses to verify your identity before issuing new credit in your name.  

A credit freeze goes a step further. As the name implies, a freeze prohibits creditors from pulling your credit report, which is needed to approve credit. Such a freeze is in place until you lift it, and it will also apply to legitimate queries as well. Thus, if you intend to get a loan or new credit card while a freeze is in place, you’ll likely need to take extra measures to see that through. Contact each of the major credit bureaus (Experian, TransUnion, Equifax) to put a freeze in place or lift it when you’re ready.  

5) Dispute any discrepancies in your credit reports 

This can run the gamut from closing any false accounts that were set up in your name, removing bogus charges, and correcting information in your credit report such as phony addresses or contact information. With your FTC report, you can dispute these discrepancies and have the business correct the record. Be sure to ask for written confirmation and keep a record of all documents and conversations involved.   

6) Contact the IRS, if needed 

If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid from an employer you don’t know, contact that employer as well and let them know of possible fraud—namely that someone has stolen your identity and that you don’t truly work for them.  

Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call or apply harassing pressure tactics—only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.  

7) Continue to monitor your credit report, invoices, and statements 

Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, and reviewing your accounts closely.  

Preventing identity theft 

With all the time we spend online as we bank, shop, and simply surf, we create and share all kinds of personal information—information that can get collected and even stolen. The good news is that you can prevent theft and fraud with online protection software, such as McAfee+ Ultimate 

With McAfee+ Ultimate you can: 

  • Monitor your credit activity on all three major credit bureaus to stay on top of unauthorized use.​ 
  • Also monitor the dark web for breaches involving your personal info and notify you if it’s found.​ 
  • Lock or freeze your credit file to help prevent accounts from being opened in your name. 
  • Remove your personal info from over 40 data broker sites collecting and selling it. 
  • Restore your identity with a licensed expert should the unexpected happen.​ 
  • Receive $1M identity theft and stolen funds coverage along with additional $25K ransomware coverage. 

In all, it’s our most comprehensive privacy, identity, and device protection plan, built for a time when we rely so heavily on the internet to go about our day, whether that’s work, play, or simply getting things done. 

Righting the wrongs of identity theft: deep breaths and an even keel  

Realizing that you’ve become a victim of identity theft carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, and even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Think like a detective who’s building – and closing – a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer for any questions you’ll face in the process of restoring your identity will help you see things through.  

Once again, this is a good reminder that vigilance is the best defense against identity theft from happening in the first place. While there’s no absolute, sure-fire protection against it, there are several things you can do to lower the odds in your favor. And at the top of the list is keeping consistent tabs on what’s happening across your credit reports and accounts.  

The post Top Signs of Identity Theft appeared first on McAfee Blog.

How to Check if Someone is Using Your Identity

By McAfee

A good time to check if someone is using your identity is before it even happens. 

One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.  

And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.  

What’s at risk?  

Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including: 

  • Open utility accounts in your name 
  • Use your credit cards for purchases 
  • Hijack your email 
  • Claim healthcare expenses under your insurance 
  • Steal your tax refund
  • Even use your identity when they’re arrested for a crime 

Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root. 

The Neiman Marcus breach: now is a good time to check your identity 

Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”  

And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included: 

  • Names and contact information 
  • Payment card numbers and expiration dates (without CVV numbers) 
  • Neiman Marcus virtual gift card numbers (without PINs) 
  • Usernames, passwords, and security questions of Neiman Marcus online accounts 

Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later. 

How you can protect yourself from identity theft right now 

Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused. 

Ways you can spot for possible identity theft include: 

Track your bills and when they are due. 

If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity. 

Check your statements and accounts for irregularities.

This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud. 

Review your credit reports. 

In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised. 

Sign up for credit monitoring services. 

With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including: 

  • When a company checks your credit history. 
  • If new loan or credit card appears in your name. 
  • Changes in your address or phone number. 

Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you. 

Consider an identity protection service.

One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

Five extra steps for preventing identity theft 

Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity. 

1) Protect your digital files and devices. 

Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense. 

2) Protect your accounts with strong passwords and multi-factor authentication. 

As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone. 

3) Shred sensitive documents when you’re done with them. 

Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers. 

For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file. 

4) Keep your Social Security Number to yourself. 

Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.  

5) Keep an eye out for phishing attacks. 

Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them. 

No surprises 

Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.  

No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet. 

The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.

Stay on top of your online security with our Protection Score

By McAfee

How protected am I online? 

Customers often ask us some version of this question. It’s a good question and in the past, there was no direct answer – only recommendations. For instance, we recommend online protection that goes beyond antivirus to include identity and privacy protection, as well as promoting safety best practices like using multi-factor authentication. We wondered if there was a simpler and easier way to advise customers how to better protect themselves. 

A recent survey shows how important online security has become to consumers. We found that 74% of you have concerns about keeping your information private online.  57% want to be more in control of their personal info online. And, since the pandemic started, 47% of online consumers feel unsafe compared to 29%. Simply put, customers are more conscious of their safety online than ever before, and eager to play an active role in their protection. 

It’s time for a new approach – meet the Protection Score. 

What is Protection Score? 

 

 

If you’re thinking this looks like a credit, fitness, sleep, or any of the other scores we now use to visualize and quantify aspects of our life, you’re on the right track. 

Your personalized Protection Score is a measure of your security online. The higher your score, the safer you are online. Your score will highlight any weaknesses in your security and help you fix them with easy step-by-step instructions. We’ll also let you know which features haven’t been setup so you can get the most out of your protection. 

Protection Score is the simple way to understand and act on your online security 

When we developed Protection Score the idea was to give customers a simple solution to better protect themselves and get the most from their subscription, including security tips to protect their identity, privacy, and devices, while also improving their online habits. We wanted it to be easy for anyone to: 

  • Protect any weak spots – Personalized feedback helps you improve your security and address any data breaches. 
  • See how safe you are online – Measure the strength of your online protection with a real-time evaluation. 
  • Make protection easy – Simple instructions make it easy to setup your protection so you can get the most out of your subscription. 
  • Get the most out of your subscription – Make sure you’re fully utilizing your McAfee security—we’ll let you know which features haven’t been setup. 

How do I improve my Protection Score? 

Now that we’ve talked about Protection Score generally, let’s look at how it works in practice. Your score is based on a few things, including setting up your McAfee protection, strengthening your security with our safety recommendations, and ensuring your personal info is safely monitored with Identity Protection.  

For example, if your information is exposed in a data breach your score may drop, but you can improve it by following our easy-to-follow remediation steps. Once you’ve completed those steps your score will go back up and you can be confident knowing you’re better protected online. 

A perfect score does not mean you’re perfectly safe, but it does mean that you’re doing an excellent job of preventing and managing risks. 

Why should I care about Protection Score? 

Your Protection Score is a great way to understand how safe you are at a glance. Additionally, improving your score ensures your life online is being protected by many of the safety features and benefits McAfee has to offer. For instance, the subscriber, John Smith, can see they’re fairly safe based on their score. However, it isn’t a perfect score and there are a few actions they could still take to improve it. In this case, adding their email and phone number to dark web monitoring – a crucial step in protecting their personally identifiable information online. 

Where can I find my Protection Score? 

Protection Score can be easily accessed* from your browser of choice on any device so you can review our guidance and take steps to improve your score from wherever you are. McAfee’s Protection Score is a first for the cybersecurity industry, but we’re not stopping there. We’re going to continue to improve the feature by adding more personalization and accessibility so you can enjoy your life online knowing exactly how protected you are.  

*Note that Protection Score is currently live in the US, Canada, Brazil, Australia, New Zealand, Japan, UK, Germany, France, Spain, and Italy. 

The post Stay on top of your online security with our Protection Score appeared first on McAfee Blog.

Help! I Think My Phone’s Been Hacked

By Natalie Maxfield

“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever. 

Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.  

How to know if your phone is hacked? 

It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.  

Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off. 

A few examples follow. Note that these may be signs of a hacked phone, yet not always. 

Performance hits and battery drain 

A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are. 

Your phone feels like it’s running hot 

Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present. 

Popups suddenly appear on your phone 

If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people. 

Mysterious apps, calls, or texts appear 

A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well. 

You run out of data or see unknown charges pop up 

Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.  

What to do if your phone is hacked? 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit card statements to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique to prevent further theft.  

Five tips to keep your phone from getting hacked  

To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.  

1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 

2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  

3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.  

5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.  

Phone acting funny? Follow up. 

A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way. 

The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.

Can Your Wearable Health Monitors Be Compromised?

By Toni Birdsong

More senior adults are taking advantage of the array of wearable technology that helps them stay connected to healthcare providers and monitor their physical health and safety. But that newfound convivence comes with risk and, for many, the genuine fear of falling prey to an online hacker.  

Protection + Peace of Mind 

Wearable technology brings seniors both power and peace of mind. Many elderly consumers rely on wearable technology to monitor critical blood glucose levels, heart activity, and blood pressure. In addition, seniors and their families rely on fall detection, emergency alerts, and home security technology to monitor physical safety. Since the pandemic, wearable technology has played a central role in connecting virus-vulnerable seniors to healthcare professionals.  

A recent study cites that 25 percent of U.S. homeowners with broadband internet expect to purchase a new connected consumer health or fitness device within the next year. Another study predicts the global market for wearable healthcare devices will reach $46.6 billion by 2025.  

This kind of data is excellent to show consumer trends, but it also gives cybercriminals a road sign for new inroads into stealing consumer data.  

So how do we dodge the digital dangers of our beloved wearable devices? With time, attention, and a few basics. 

Basic Safety Protocols 

  • Know the risks. The first step is to acknowledge that every digital device brings risk despite a manufacturer’s security claims. That’s why digital security (at any age) begins with personal responsibility and education.  
  • Keep learning. Learn all you can about the device you’ve purchased and research the risks other consumers may have reported. If a security loophole in your device hasn’t hit the headlines yet, give it time. Sadly, just about every device has a security loophole, as ongoing digital threat reports remind us.  
  • Master safety basics. With any new digital purchase, commit to following basic safety protocols. It’s imperative to read device security warnings, configure basic privacy settings, set up strong passwords, and devote yourself to the monitoring of your account after setup.  

Sound like a hassle? Perhaps. However, following these basic protocols is likely far more manageable than having to navigate through the potential chaos connected to a data breach.

6 ways to protect digital wearables 

1. Install updates immediately. When it comes to protecting your wearables, security updates are not optional. Be sure to install the updates (usually with a single click) to protect your device from reported bugs, enhance functionality, and of course, seal up any security loopholes.   

2. Add digital protection. It’s more than a buzz. Extra security solutions such a Virtual Private Network (VPN) and added security software can be your saving grace from prying eyes and help protect the health data you send over the internet. A VPN uses an encrypted connection to send and receive data. For example, if you use a VPN, a hacker trying to eavesdrop on your network will be met with a cacophony of jumbled data on their screen. In addition, installing comprehensive security software can thwart viruses and malware scams from infecting your digital landscape.  

3. Level up your password IQ. Several practices can quickly shore up your password security: 1) Change your device’s default username and password immediately, 2) choose a strong password3) use Two Factor Authentication (2FA), and 4) keep your passwords in one place such as a password manager.   

4. Switch devices off and on. Here’s a fun one—go old school. The National Security Alliance (NSA) recently advised consumers of one powerful way to thwart cybercriminals, especially with smartphones. Turn your device on and off every now and then. Better yet, if a device is not in use, shut it down.  

5. Verify every source. Scams connected to your new device or health condition increasingly look legitimate. For that reason, verify sources, websites, and avoid giving out any personal information, and never send money to an unverified source. Scams come in the form of a phony email, people posing as an IT department or helpdesk, text message, pop-up, calendar invite, or even a direct message on social media. This is where antivirus software can save the day.  

6. Ask for help. Beyond your device manual, Google and YouTube, if you are a senior and still have issues securing a new device, reach out for help. Don’t overlook the help desk associated with your new device, many of which also have a convenient online chat feature. Other possible resources include: Your local library, senior center, Agency on Aging, or community center may have help. In addition, AARP has published a list of helpful IT resources for seniors.  

Having the right technology at your fingertips can feel like magic especially if you are a senior adult with health and safety concerns. In these times of widespread digital insecurity, giving even a little extra time and attention to these basic digital security protocols can bring a new level of peace and power to your daily routine. 

The post Can Your Wearable Health Monitors Be Compromised? appeared first on McAfee Blog.

Back-to-School: Privacy Worries in a Remote Learning World

By Toni Birdsong

As the new school year gets underway, many students will be returning to the classroom in-person, while others will opt to continue hybrid or remote learning indefinitely. Unfortunately, for families choosing the latter, remote learning could come at the expense of their online privacy. 

According to the RAND Corporation’s 2020 research report, one in five U.S. school districts plan to offer online learning even after the pandemic ends. Many school districts are waiting to review the Centers for Disease Control (CDC) latest recommendations. Either way, there’s no better time for a data privacy refresh.  

Privacy-forward policies

Protecting your child’s privacy while remote learning requires a three-part investment of parents, students, and schools. One of the first steps in that direction is to understand your district’s privacy practices. To do that, ask to take a closer look at its approach to data consent, secondary data use, as well as its data collection and retention practices. 

Common privacy gaps

According to The Center for Democracy and Technology, there are five areas where schools may put a child’s privacy at risk. 

1. Digital assessments

Using student data to assess needs and launch connectivity and device programs can pose a privacy risk.  

Ask: To assess overall digital access, the school collected my child’s data. How will that data be used? 

2. Data sharing

Sharing student data with third parties, such as broadband and device providers, is a common practice that can pose a privacy risk.  

Ask: To connect my remote learner, the school shared my child’s data with the provider. Can the school ensure that data will be used by the third-party responsibly? May I view the data use policy?  

3. Monitoring protocols  

Schools now have apps that allow teachers to monitor student progress.   

Ask: With more teacher access to student devices and desktops, how can the school ensure that my child’s other data is secure?  

4. Loaner device security

Ongoing security and device management requirements should be established to avoid viruses and malicious activity.  

Ask: What security measures are in place on school-owned devices to protect my child’s content or personal information? Will my child’s activity be tracked?  

5. Low digital literacy IQ 

A lack of digital literacy and security knowledge on the part of students, families and even schools can put a child’s privacy at risk.  

Ask: What digital literacy resources or training do you offer teachers, staff, students and families?

Got Governance?

One sign your child’s privacy is in good hands is if your school has a solid Data Governance Policy (DGP) that staff, teachers, and students follow. A DGP establishes schools processes and structures for overseeing the school’s approach to management, usability, availability, quality and security of data and technology. 

Going a step further, a privacy-aware school will engage students, families, teachers, and administrators (and even third-party providers) about the importance of data use and closing privacy gaps. 

4 ways to get proactive with data privacy

1. Discuss, define privacy 

Rather than make assumptions, discuss what privacy is with your child. For example, with more time online, consider parental controls to filter risky content. Likewise, talk to your child about how to identify phishing scams and consider investing in security software that scans for malware and untrusted sites. 

2. Protect personal info

If your child uses video apps such as Zoom to connect remotely, be sure that personal information—such as birthdate, address, photographs, or a nickname—isn’t accidently visible in the background.  

3. Optimize privacy settings  

Whether your child uses Zoom, a chat app, website or another EdTech platform for learning, set privacy settings to provide maximum protection. Following the directions under “settings” of any new app are fast and easy.  

4. School directory opt-out

Under FERPA, the Family Educational Rights and Privacy Act, schools must notify you of your right to opt out of Directory Information at the start of the school year. Don’t opt-out? Schools can share Directory Information about their child with third parties without parental or student consent. 

If we could point to a positive consequence of the pandemic, it would be that with the sudden spike in connectivity during quarantine, data privacy concerns became more prevalent than ever—that shift deserves an A+. Moving forward, it’s critical for parents and schools to work together to create practices that protect online privacy for all students—on-site or remote.   

 

The post Back-to-School: Privacy Worries in a Remote Learning World appeared first on McAfee Blog.

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