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The Mac has always been pretty easy to use, but even the most ardent Mac supporters know there comes a time when their Mac is no longer new and they notice slowdowns in its performance, particularly after intensive use. They’d like a handy one-stop tool to help them optimize memory and CPU performance, free up disk space, and generally speed up their Mac, since they don’t want to dig around in the MacOS for buried utilities they don’t know how to use. Fortunately, Trend Micro has a solution for that.
Trend Micro Cleaner One Pro is an easy-to-use, all-in-one disk cleaning and optimization utility that can help you boost your Mac’s performance. Cleaner One Pro includes a number of Mac housecleaning tools such as a Memory Optimizer, a Junk Files cleaner, a Big Files scanner, a Duplicate Files finder, an App Manager, a File Shredder, and a Disk Map. These functions are all rolled into an easy-to-use interface that helps you visualize your Mac’s usage, while freeing up memory and storage on your Mac.
In this two-part blog, we will show you how you can use Cleaner One Pro to make your Mac run faster, walking you through its features. In Part 1, we focus on Quick Optimizer, the Main Console, and the Cleaning Tools. In Part 2, we’ll focus on System and Application Management, Privacy Protection, and some Other Options.
Once you’ve installed Cleaner One Pro, its Quick Optimizer appears in the Apple Menu, with handy tools to speed up your Mac. Click the icon and it displays a Console that monitors your Memory, Junk Files, CPU, and Network Usage, while letting you Optimize your Memory Usage and Clean your Junk Files with just one click. System Optimizer opens a Window onto the contents of your Mac for more detailed management.
Memory Optimizer
There are applications running in the background of your Mac that take up physical memory and affect its performance. The Memory Optimizer gives you control over how your computer consumes its memory resources—and you can free up your Mac’s memory in seconds with just one click on the Optimize button. If you want to see which apps are taking up significant memory, you can click the three-dot icon next to Memory Usage. It will show your Mac’s memory usage by app, in descending order. Click the Information (i) icon in the Memory Usage window for a breakdown of the types of memory being used.
Junk files, temporary files, system files and other non-essential items will accumulate on your Mac over time. These files take up a lot of space on your hard drive and may degrade the performance of your Mac as you reach higher disk usage. Click the Clean button and the Junk Files cleaner quickly removes application cache, system log files, update files, temporary files and hidden leftover files. You can also see the details of the identified Junk Files by clicking the three-dot icon next to Junk Files.
When your computer starts to run slowly it’s helpful to have a snapshot of its CPU usage. With this feature, you can see which apps are using significant CPU resources and how much percentage they’re using. It also let you know how long your computer has been up and running, since system reliability can degrade if it’s been awhile since you restarted your Mac.
If you want to keep an eye on your bandwidth consumption and avoid exceeding data caps, it’s useful to know the real-time download and upload speeds on your Mac. The Network Usage Monitor also provides a view of other network related information such as your Wi-Fi signal quality.
The Main Console is the core workplace in Trend Micro Cleaner One Pro and provides the following features, which are presented here grouped by purpose:
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To access the Main Console, click System Optimizer in the Cleaner One Pro Apple Menu. The first time you do, you’ll need to authorize full access to your disk, so Cleaner One Pro can access more junk files. Simply click Grant Access in the System Optimizer window and watch the video or follow the written instructions. Complete the steps by closing Cleaner One Pro, then reload it. You’re now ready to begin optimizing.
The hard drive on your Mac holds the entire Mac operating system and important files including your data. As you use your Mac, over time its hard drive will accumulate junk files. These junk files are generated by the system and other programs. Cleaner One Pro is equipped with advanced and efficient algorithms that scan and remove junk files within seconds. Click Scan to scan for Junk Files and when the scan is done, either check a whole category or individual items in the category, then click Remove.
You may have a lot of clutter on your Mac in the form of big or old files that you probably no longer need and may have just forgotten about. Removing big unused files can recover a lot of disk space, but it could be time-consuming to delete them if done manually. Also, it is hard to select files for deletion if you don’t know the proper context— where the files are stored or how important they may be.
Big Files scanner provides a big file collector where you can easily spot and remove these files if you don’t need them anymore. Additionally, if you hover your mouse on a file, you’ll see a magnifier and a lock icon. Once you click the magnifier icon, you’ll locate the actual file. If you click the lock icon, the file will be added to the Ignore List, which will be locked.
Disk Map is a significant tool that helps you analyze the usage of your storage in a visual and interactive map. It quickly scans your drive and builds a visualization of files on the target folder of your Mac, allowing you to easily navigate the system. With Disk Map, you can find out the date when the file/folder was created, modified, and last opened. Furthermore, hovering your mouse on a folder then clicking the magnifier icon will direct you to the file’s location.
Another practice that you are probably comfortable doing is backing-up important files, photos, program installation files and apps on your hard drive. While this is a good practice, it creates duplicate files on your Mac that eventually add clutter and consume disk space. It’s also hard to find files in name searches when you have too many of them.
The Duplicate Files function lets you select a source folder where it will inspect and identify duplicate files on your Mac. In the scan results, an option called “Auto Select” helps you automatically select duplicate files. The information provided by “Auto Select” is listed below:
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You can choose Remove to Trash or Delete Permanently on the confirmation page.
Often, you organize pictures of travels and life events, and also keep a copy to ensure you don’t lose those captured moments. But as digital photos pile up, often similar to others on your drive, they take up a lot of space. To assist you cleaning these up, use Similar Photos, and then choose your photo library to scan the photos on your Mac.
The result will display similar photos and you can choose the ones you don’t need, and the files will be added in the selected list. Click the Remove button to completely delete them from your hard drive.
That’s it for now! The second part of this blog will take up the remaining toolsets of Trend Micro Cleaner One Pro.
Go to Cleaner One Mac for more information or to purchase the app.
The post Cleaner One Pro Speeds Up Your Mac: Part 1 appeared first on .
In Part 1 of this blog, we introduced Trend Micro Cleaner One Pro, a one-stop shop to help you speed up your Mac, highlighting the Quick Optimizer, the Main Console, and the Cleaning Tools. In Part 2, we resume the discussion of how to make your Mac run faster with the remaining Cleaner One Pro features: System and Application Management, Privacy Protection, and Other Options.
Your Mac may get sluggish after a year or two of usage and you may find that booting up takes a lot longer. Doing a Startup Manager scan can help you reduce slowdown due to unwanted startup programs and services, to help your Mac boot faster.
Upon completing the scan, Startup Manager will identify apps under two categories: Login Items and Launch Agents.
Login Items are apps that run automatically upon login. You can manage these apps by enabling them to run automatically or disabling them to make your Mac more efficient. If you don’t need autorun, you can remove the apps from the list.
Launch Agents are background services that run automatically on System startup for the extension features of apps. You can manage these services by letting them run automatically or by disabling them to make your Mac boot faster. Similarly, you can remove these agents if you don’t need them or they’re broken.
When a user installs an app that doesn’t meet their expectations, they’ll never use it again. In many cases, they remove the app by simply dragging it into the trash, assuming the action completely removes the app, but this is not always true. When you uninstall an app, there are often associated files left on your Mac, even after you have emptied the Trash. They’re known as leftovers.
Leftovers are an app’s associated files and folders that can include different languages, log files, agents, or processes that might try to start an application. App Manager aims to resolve this and helps you clean up your Mac by completely removing app leftovers. App Manager detects all app leftovers automatically so you can remove them with just one click.
Data security and privacy are especially important and managing these applies to anyone collecting and keeping data. Data that has reached its retention limit needs to be permanently removed from your file system and to be sure it can’t be recovered you need to overwrite the file with random series of binary data multiple times. This process is often referred to as shredding. With File Shredder, you can remove sensitive files from your hard disk without worrying that they can be recovered.
Preferences allows you to manage how the Cleaner One Pro app performs. In Preferences, you’ll see General, Notifications, Memory, Duplicates, Whitelists and Auto Select.
On the General tab, you can choose Auto start at login and other options according to how you would like Cleaner One Pro to behave during startup.
On the Notifications tab, you can disable the notification about smart memory optimization.
Cleaner One Pro is also equipped with a Smart Memory Optimization feature on the Memory tab. This feature uses artificial intelligence. You can set auto clean when your available memory is low or when an app is closed.
The Duplicates, Whitelists and Auto Select tabs work when you use the Duplicate Files feature on the main console. When there are too many duplicate files on your Mac, you can set the rules on the minimum file size, as well as which files to exempt or prioritize during deletion.
If you need technical assistance about Cleaner One Pro, click the robot icon either in the Apple Menu window or on the Main Console.
A chat support person will attend to your concerns or suggestions when using Cleaner One Pro. In case there is no available support engineer, you can send an email by clicking Send Email. Make sure to provide the correct email address.
Aside from Cleaner One Pro for Mac, we offer Antivirus One for Mac—as well as Cleaner One for iPhone, which you can download by scanning the QR Code. You can also submit your ideas for Other Tools by clicking the panel.
As you use your Mac over time, you need to maintain it to keep it running smoothly. Trend Micro Cleaner One Pro can clean up your disk space, help boost performance, and solve other Mac issues you might encounter during your daily work. As you consider it for your Mac, you may have remaining questions:
What’s the difference between the Free version and the Paid version? The Free version of Cleaner One Pro includes the Memory Optimizer, basic CPU and Network Monitoring, a Junk Files Cleaner, a Big Files Scanner, a Disk Map, and the Startup Manager. The Paid upgrade of Cleaner One Pro unlocks more features, including more Advanced CPU/Network Monitoring, a Duplicate Finder, a Similar Photos Scanner, an App Manager, and a File Shredder.
Is it safe to use Cleaner One Pro? Cleaner One Pro is notarized by Apple, which assures its users both security and privacy.
How can I download Cleaner One Pro? Cleaner One Pro is distributed via the official Trend Micro website and other authorized channels. Note that Cleaner One Pro is also available for Windows. To make it easy for the readers of this blog series, we’ve provided the download links here: Download Mac Version – Download Windows Version
Go to Cleaner One Windows or to Cleaner One Mac for more information or to purchase the apps.
The post Cleaner One Pro Speeds Up Your Mac: Part 2 appeared first on .
Introduction: This article provides an overview of various techniques that can be used to mitigate Format String vulnerabilities. In addition to the mitigations that are offered by the compilers & operating systems, we will also discuss preventive measures that can be used while writing programs in languages susceptible to Format String vulnerabilities. Techniques to prevent […]
The post How to mitigate Format String Vulnerabilities appeared first on Infosec Resources.
Introduction In the previous articles, we discussed printing functions, format strings and format string vulnerabilities. This article provides an overview of how Format String vulnerabilities can be exploited. In this article, we will begin by solving a simple challenge to leak a secret from memory. In the next article, we will discuss another example, where […]
The post How to exploit Format String Vulnerabilities appeared first on Infosec Resources.
You get an email from bank0famerica@acc0unt.com claiming that they have found suspicious activity on your credit card statement and are requesting that you verify your financial information. What do you do? While you may be tempted to click on a link to immediately resolve the issue, this is likely the work of a cybercriminal. Phishing is a scam that tricks you into voluntarily providing important personal information. Protect yourself from phishing by reviewing some examples of phishing emails and learning more about this common online scam.
Phishing is a cybercrime that aims to steal your sensitive information. Scammers disguise themselves as major corporations or other trustworthy entities to trick you into willingly providing information like website login credentials or, even worse, your credit card number.
A phishing email or text (also known as SMiShing) is a fraudulent message made to look legitimate, and typically asks you to provide sensitive personal information in various ways. If you don’t look carefully at the emails or texts, however, you might not be able to tell the difference between a regular message and a phishing message. Scammers work hard to make phishing messages closely resemble emails and texts sent by trusted companies, which is why you need to be cautious when you open these messages and click the links they contain.
Phishing scammers often undo their own plans by making simple mistakes that are easy to spot once you know how to recognize them. Check for the following signs of phishing every time you open an email or text:
Even the biggest companies sometimes make minor errors in their communications. Phishing messages often contain grammatical errors, spelling mistakes, and other blatant errors that major corporations wouldn’t make. If you see multiple, glaring grammatical errors in an email or text that asks for your personal information, you might be a target of a phishing scam.
To enhance their edibility, phishing scammers often steal the logos of who they’re impersonating. In many cases, however, they don’t steal corporate logos correctly. The logo in a phishing email or text might have the wrong aspect ratio or low-resolution. If you have to squint to make out the logo in a message, the chances are that it’s phishing.
Phishing always centers around links that you’re supposed to click. Here are a few ways to check whether a link someone sent you is legitimate:
If the URL you discover doesn’t match up with the entity that supposedly sent you the message, you probably received a phishing email.
Phishing messages come in all shapes and sizes, but there are a few types of phishing emails and texts that are more common than others. Let’s review some examples of the most frequently sent phishing scams:
Some phishing emails appear to notify you that your bank temporarily suspended your account due to unusual activity. If you receive an account suspension email from a bank that you haven’t opened an account with, delete it immediately, and don’t look back. Suspended account phishing emails from banks you do business with, however, are harder to spot. Use the methods we listed above to check the email’s integrity, and if all else fails, contact your bank directly instead of opening any links within the email you received.
Two-factor authentication scam
Two-factor authentication (2FA) has become common, so you’re probably used to receiving emails that ask you to confirm your login information with six-digit numerical codes. Phishing scammers also know how standard 2FA has become, and they could take advantage of this service that’s supposed to protect your identity. If you receive an email asking you to log in to an account to confirm your identity, use the criteria we listed above to verify the message’s authenticity. Be especially wary if someone asks you to provide 2FA for an account you haven’t accessed for a while.
We all know how important tax season is. That’s what phishing scammers are counting on when they send you phony IRS refund emails. Be careful when an email informs you that you’ve received a windfall of cash and be especially dubious of emails that the IRS supposedly sent since this government agency only contacts taxpayers via snail mail. Tax refund phishing scams can do serious harm since they usually ask for your social security number as well as your bank account information.
Sometimes, cybercriminals will try to tick you by sending emails with fake order confirmations. These messages often contain “receipts” attached to the email or links claiming to contain more information on your order. However, criminals often use these attachments and links to spread malware to the victim’s device.
You need to be wary of phishing when you’re using your work email as well. One popular phishing scam involves emails designed to look like someone in the C-suite of your company sent them. They ask workers to wire funds to supposed clients, but this cash actually goes to scammers. Use the tips we listed above to spot these phony emails.
Often, hackers look for ways to update old schemes so that they go undetected by users already aware of certain cyberthreats. Such is the case with the latest phishing evasion technique, which detects virtual machines to fly under the radar. Cybersecurity firms often use headless devices or virtual machines (a computer file that behaves like an actual computer) to determine if a website is actually a phishing page. But now, some phishing kits contain JavaScript — a programming language that allows you to implement complex features on web pages — that checks whether a virtual machine is analyzing the page. If it detects any analysis attempts, the phishing kit will show a blank page instead of the phishing page, allowing the scam to evade detection. To help ensure that you don’t fall for the latest phishing scams, stay updated on the most recent phishing techniques so you can stay one step ahead of cybercriminals.
Never click links in suspicious emails. If you click a link you suspect a phishing scammer sent, the link will take you to a web page with a form where you can enter sensitive data such as your Social Security number, credit card information, or login credentials. Do not enter any data on this page.
If you accidentally enter data in a webpage linked to a suspicious email, perform a full malware scan on your device. Once the scan is complete, backup all of your files and change your passwords. Even if you only provided a phishing scammer with the data from one account, you may have also opened the door to other personal data, so it’s important to change all the passwords you use online in the wake of a suspected phishing attack.
Let’s wrap things up with some summarized tips on how to avoid phishing emails:
Phishing emails only work on the unaware. Now that you know how to spot phishing emails and what to do if you suspect scammers are targeting you, you’re far less likely to fall for these schemes. Remember to be careful with your personal information when you use the internet and err on the side of caution whenever anybody asks you to divulge sensitive details about your identity, finances, or login information.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Phishing Email Examples: How to Recognize a Phishing Email appeared first on McAfee Blogs.
Seems like the internet follows us wherever we go nowadays, whether it tags along via a smartphone, laptop, tablet, a wearable, or some combination of them all. Yet there’s something else that follows us around as well—our PII, a growing body of “personally identifiable information” that we create while banking, shopping, and simply browsing the internet. And no doubt about it, our PII is terrifically valuable.
What makes it so valuable? It’s no exaggeration to say that your PII is the key to your digital life, along with your financial and civic life as well. Aside from using it to create accounts and logins, it’s further tied to everything from your bank accounts and credit cards to your driver’s license and your tax refund.
Needless to say, your PII is something that needs protecting, so let’s take a look at several ways you can do just that.
What is PII? It’s information about you that others can use to identify you either directly or indirectly. Thus, that info could identify you on its own, or it could identify you when it’s linked to other identifiers, like the ones associated with the devices, apps, tools, and protocols you use.
A prime example of direct PII is your tax ID number because it’s unique and directly associated with your name. Further instances include your facial image to unlock your smartphone, your medical records, your finances, and your phone number because each of these can be easily linked back to you.
Then there are those indirect pieces of PII that act as helpers. While they may not identify you on their own, a few of them can when they’re added together. These helpers include things like internet protocol addresses, the unique device ID of your smartphone, or other identifiers such as radio frequency identification tags.
You can also find pieces of your PII in the accounts you use, like your Google to Apple IDs, which can be linked to your name, your email address, and the apps you have. You’ll also find it in the apps you use. For example, there’s PII in the app you use to map your walks and runs, because the combination of your smartphone’s unique device ID and GPS tracking can be used in conjunction with other information to identify who you are, not to mention where you typically like to do your 5k hill days. The same goes for messenger apps, which can collect how you interact with others, how often you use the app and your location information based on your IP address, GPS information, or both.
In all, there’s a cloud of PII that follows us around as we go about our day online. Some wisps of that cloud are more personally identifying than others. Yet gather enough of it and PII can create a high-resolution snapshot of you—who you are, what you’re doing when you’re doing it, and even where you’re doing it too—particularly if it gets into the wrong hands.
Remember Pig-Pen, the character straight from the old funny pages of Charles Schultz’s Charlie Brown? He’s hard to forget with that ever-present cloud of dust following him around. Charlie Brown once said, “He may be carrying the soil that trod upon by Solomon or Nebuchadnezzar or Genghis Khan!” It’s the same with us and our PII, except the cloud surrounding us, isn’t the dust of kings and conquerors, they’re motes of digital information that are of tremendously high value to crooks and bad actors—whether for purposes of identity theft or invasion of privacy.
With all PII we create and share on the internet, that calls for protecting it. Otherwise, our PII could fall into the hands of a hacker or identity thief and end up getting abused, in potentially painful and costly ways.
Here are several things you can do to help ensure that what’s private stays that way:
Square One is to protect your devices with comprehensive online protection software. This will defend you against the latest virus, malware, spyware, and ransomware attacks plus further protect your privacy and identity. In addition to this, it can also provide strong password protection by generating and automatically storing complex passwords to keep your credentials safer from hackers and crooks who may try to force their way into your accounts.
Further, security software can also include a firewall that blocks unwanted traffic from entering your home network, such as an attacker poking around for network vulnerabilities so that they can “break-in” to your computer and steal information.
Also known as a virtual private network, a VPN helps protect your vital PII and other data with bank-grade encryption. The VPN encrypts your internet connection to keep your online activity private on any network, even public networks. Using a public network without a VPN can increase your cybersecurity risk because others on the network can potentially spy on your browsing and activity.
If you’re new to the notion of using a VPN, check out this article on VPNs and how to choose one so that you can get the best protection and privacy possible.
In the U.S., the Social Security Number (SSN) is one of the most prized pieces of PII as it unlocks the door to employment, finances, and much more. First up, keep a close grip on it. Literally. Store your card in a secure location. Not your purse or wallet.
Certain businesses and medical practices may ask you for your SSN for billing purposes and the like. You don’t have to provide it (although some businesses could refuse service if you don’t), and you can always ask if they will accept some alternative form of information. However, there are a handful of instances where an SSN is a requirement. These include:
Be aware that hackers often get a hold of SSNs because the organization holding that information gets hacked or compromised itself. Minimizing how often you provide your SSN can offer an extra degree of protection.
Protecting your files with encryption is a core concept in data and information security, and thus it’s a powerful way to protect your PII. It involves transforming data or information into code that requires a digital key to access it in its original, unencrypted format. For example, McAfee Total Protection includes File Lock, which is our file encryption feature that lets you lock important files in secure digital vaults on your device.
Additionally, you can also delete sensitive files with an application such as McAfee Shredder, which securely deletes files so that thieves can’t access them. (Quick fact: deleting files in your trash doesn’t actually delete them in the truest sense. They’re still there until they’re “shredded” or otherwise overwritten such that they can’t be restored.)
Which Marvel Universe superhero are you? Does it really matter? After all, such quizzes and social media posts are often grifting pieces of your PII in a seemingly playful way. While you’re not giving up your SSN, you may be giving up things like your birthday, your pet’s name, your first car … things that people often use to compose their passwords or use as answers to common security questions on banking and financial sites. The one way to pass this kind of quiz is not to take it!
A far more direct form of separating you from your PII are phishing attacks. Posing as emails from known or trusted brands, financial institutions, or even a friend or family member a cybercrook’s phishing attack will attempt to trick you into sharing important information like your logins, account numbers, credit card numbers, and so on under the guise of providing customer service.
How do you spot such emails? Well, it’s getting a little tougher nowadays because scammers are getting more sophisticated and can make their phishing emails look nearly legitimate. However, there are several ways you can spot a phishing email and phony web pages as outlined here.
Comprehensive security offers another layer of prevention, in this case by offering browser protection like our own Web Advisor, which will alert you in the event you come across suspicious links and downloads that can steal your PII or otherwise expose you to attacks.
With social engineering attacks that deceive victims by posing as people the victim knows and the way we can sometimes overshare a little too much about our lives, you can see why a social media profile is a potential goldmine for cybercriminals.
Two things you can do to help protect your PII from being at risk via social media: one, think twice about what PII you might be sharing in that post or photo—like the location of your child’s school or the license plate on your car; two, set your profile to private so that only friends can see it. Review your privacy settings regularly to keep your profile information out of the public eye. And remember, nothing is 100% private on the internet. Never post anything you wouldn’t want to see shared.
The “S” stands for secure. Any time you are shopping, banking, or sharing any kind of PII, look for “https” at the start of the web address. Some browsers will also indicate HTTP by showing a small “lock” icon. Doing otherwise on plain HTTP sites exposes your PII for anyone who cares to monitor that site for unsecured connections.
By locking your devices, you protect yourself that much better from PII and data theft in the event your device is lost, stolen, or even left unattended for a short stretch. Use your password, PIN, facial recognition, thumbprint ID, what have you. Just lock your stuff. In the case of your smartphones, read up on how you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Theft of your PII can of course lead to credit cards and other accounts being opened falsely in your name. What’s more, it can sometimes be some time before you even become aware of it, until perhaps your credit score takes a hit or a bill collector comes calling. By checking your credit, you can address any issues that come up, as companies typically have a clear-cut process for contesting any fraud. You can get a free credit report in the U.S. via the Federal Trade Commission (FTC) and likewise, other nations like the UK have similar free offerings as well.
Consider identity theft protection as well. A strong identity theft protection package pairs well with keeping track of your credit and offers cyber monitoring that scans the dark web to detect for misuse of your PII. With our identity protection service, we help relieve the burden of identity theft if the unfortunate happens to you with $1M coverage for lawyer fees, travel expenses, lost wages, and more.
The post Take It Personally: Ten Tips for Protecting Your Personally Identifiable Information (PII) appeared first on McAfee Blog.
With so many of us relying on the internet in ways we simply haven’t before, it follows that a safer internet is more important than ever before too.
June marks Internet Safety Month, a time where we can look back at the past year and realize that the internet was more than just a coping mechanism during the pandemic, it evolved into a survival tool.
Our research published earlier this year showed how. It found that we relied heavily on the internet for our banking, personal finance, shopping, and even healthcare—not to mention the ways we worked, studied, and kept in touch with each other online during the pandemic. For millions of families globally, the internet was their connection to the rest of the world.
None of that would have been possible without a safer internet that we can trust. The truth is, part of creating a safer internet rests with us—the people who use it. When we take steps to protect ourselves and our families, we end up helping protect others as well. How we act online, how we secure our data and devices, how we take responsibility for our children, all of it affects others.
Here are just a few ways you can indeed make a safer internet for your family, and by extension, safer for others too:
Start with the basics: get strong protection for your computers and laptops. And that means more than basic antivirus. Using a comprehensive suite of security software like McAfee® Total Protection can help defend your entire family from the latest threats and malware, make it safer to browse, help steer you clear of potential fraud, and look out for your privacy too.
Protecting your smartphones and tablets is a must nowadays as well. We’re using them to send money with payment apps. We’re doing our banking on them. And we’re using them as a “universal remote control” to do things like set the alarm, turn our lights on and off and even see who’s at the front door. Whether you’re an Android owner or iOS owner, get security software installed on your smartphones and tablets so you can protect all the things they access and control.
Another thing that comprehensive security software can do is create and store unique passwords for all your accounts and automatically use them as you surf, shop, and bank. Further, it can keep those passwords safe—unlike when they’re stored in an unprotected file on your computer, which can be subject to a hack or data loss—or sticky notes that can simply get lost.
With stories of data breaches and identity theft making the news on a regular basis, there’s plenty of focus on the things we can do to protect ourselves from identity theft. However, children can be targets of identity theft as well. The reason is, they’re high-value targets for hackers. Their credit reports are clean, and it’s often years before parents become aware that their child’s identity was stolen, such as when the child enters adulthood and rents an apartment or applies for their first credit card.
One way you can spot and even prevent identity theft is by checking your child’s credit report. Doing so will uncover any inconsistencies or outright instances of fraud and put you on the path to set them straight. In the U.S., you can do this for free once a year. Just drop by the FTC website for details on your free credit report. And while you’re at it, you can go and do the same for yourself.
You can take your protection a step further by freezing your child’s credit. A freeze will prevent access to your child’s report and thus prevent any illicit activity. In the U.S., you’ll need to create a separate freeze with each of the three major credit reporting agencies (Equifax, Experian, and TransUnion). It’s free to do so, yet you’ll have to do a little legwork to prove that you’re indeed the child’s parent or guardian.
Smartphone safety for kids is a blog topic in itself. Several topics, actually—such as when it’s the “right” time to get a child their first smartphone, how they can stay safe while using them, placing limits on their screen time, and so on.
Taking it from square one, make sure that all your smartphones are protected like we called out above—whether it’s yours or your child’s. From there, there are eight easy steps you can take to hack-proof your family’s smartphones, such as juicing up your passwords, making sure the apps on them are safe and setting your smartphone to automatic updates.
If you’re on the fence about getting your child their first smartphone, you’re certainly not alone. So many parents are drawn to the idea of being able to get in touch with their children easily, and even track their whereabouts, yet they’re concerned that a smartphone is indeed too much phone for younger children. They simply don’t want to expose their children to the broader internet just yet.
The good news is that there are plenty of smartphone alternatives for kids. Streamlined flip phones are still a fine option for parents and kids, as are cellular walkie-talkies and new lines of devices designed specifically with kids in mind.
And if you’re ready to make the jump, check out our tips for keeping your child safe when you purchase their first smartphone. From basic security and parental controls to keeping tabs on your child’s activity and your role in keeping them safe, this primer makes for good reading, and good sharing with other parents too, when you get serious about making that purchase.
Cyberbullying is another broad and in-depth topic that we cover in our blogs quite often, and for good reason. Data from the Cyberbullying Research Center shows that an average of more than 27% of kids have experienced cyberbullying over the past 13 years. In 2019, that figure was as high as 36.5%. Without question, it’s a problem.
What exactly is cyberbullying? Stopbullying.gov defines it as:
“Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation.”
Part of the solution is knowing how to spot cyberbullying and likewise taking steps to minimize its impact if you see it happening to your child or someone else’s. The important thing is to act before serious damage sets in or even a criminal act can occur.
The painful truth is that someone’s child is doing the bullying, and what could be more painful than finding out your child is doing the bullying? If you suspect this is happening, or have seen evidence that it’s indeed happening, act right away. Our article “Could Your Child (Glup) be the One Cyberbullying,” outlines ten steps you can take right away.
If you’ve taken steps to solve a situation involving cyberbullying and nothing has worked, know there are cyberbullying resources that can help. Likewise, don’t hesitate to contact your child’s school for assistance. Many schools have policies in place that address cyberbullying amongst their students, whether the activity occurred on campus or off.
With all the emphasis on technology, it’s easy to forget that behind every attack on the internet, there’s a person. A safer internet relies on how we treat each other and how we carry ourselves on the internet (which can be quite different from how we carry ourselves in face-to-face interactions).
With that, National Internet Safety Month presents a fine opportunity to pause and consider how we’re acting online. Very Well Family put together an article on internet etiquette for kids, which covers everything from the online version of “The Golden Rule” to ways you can steer clear of rudeness and drama.
Granted, we can’t control the behavior of others. Despite your best efforts, you or your children may find themselves targeted by poor or hurtful behavior online. For guidance on how to handle those situations, check out our article on internet trolls and how to handle them. There’s great advice in there for everyone in the family.
If we didn’t know it already, the past year proved that a safer internet isn’t a “nice to have.” It’s vital—a trusted resource we can’t do without. Take time this month to consider your part in that, what you can do to make your corner of the internet safer and a thriving place that everyone can enjoy.
The post A Safer Internet for You, Your Family, and Others Too appeared first on McAfee Blogs.
Over the past year, you may have seen the term ransomware popping up frequently. There’s good reason for that as ransomware is responsible for 21% of all cyberattacks, according to a new report. For enterprising hackers, this tactic has become standard operating procedure because it’s effective and organizations are willing to pay. But what does that mean for you and living a confident life online? Fortunately, there are a number of things individuals can do to avoid ransomware. But first, let’s start with the basics.
Ransomware is malware that employs encryption to hold a victim’s information at ransom. The hacker uses it to encrypt a user or organization’s critical data so that they cannot access files, databases, or applications. A ransom is then demanded to provide access. It is a growing threat, generating billions of dollars in payments to cybercriminals and inflicting significant damage and expenses for businesses and governmental organizations.
McAfee Labs counted a 60% increase in attacks from Q4 2019 to Q1 2020 in the United States alone. Unfortunately, the attacks targeting organizations also impact the consumers who buy from them, as the company’s data consists of its customers’ personal and financial information. That means your data if you’ve done business with the affected company. Fortunately, there are many ways you can protect yourself from ransomware attacks.
When a company is hit with a ransomware attack, they typically are quick to report the incident, even though a full analysis of what was affected and how extensive the breach may have been may take much longer. Once they have the necessary details they may reach out to their customers via email, through updates on their site, social media, or even the press to report what customer data may be at risk. Paying attention to official communications through these various channels is the best way to know if you’ve been affected by a ransomware attack.
The top ransomware infection vectors – a fancy term for the way you get ransomware on your device – are phishing and vulnerability exploits. Of these two, phishing is responsible for a full 41% of ransomware infections. Ironically, this is good news, because phishing is something we can learn to spot and avoid by educating ourselves about how scammers work. Before we get into specific tips, know that phishing can take the form of many types of communications including emails, texts, and voicemails. Also know that scammers are convincingly imitating some of the biggest brands in the world to get you to surrender your credentials or install malware on your device. With that in mind, here are several tips to avoid getting phished.
If you receive an email, call, or text asking you to download software or pay a certain amount of money, don’t click on anything or take any direct action from the message. Instead, go straight to the organization’s website. This will prevent you from downloading malicious content from phishing links or forking over money unnecessarily.
If someone sends you a message with a link, hover over the link without clicking on it. This will allow you to see a link preview. If the URL looks suspicious, don’t interact with it and delete the message altogether.
Instead of clicking on a link in an email or text message, it’s always best to check directly with the source to verify an offer, request, or link.
McAfee offers the free McAfee WebAdvisor, which can help identify malicious websites and suspect links that may be associated with phishing schemes.
If you do get ransomware, the story isn’t over. Below are 8 remediation tips that can help get your data back, along with your peace of mind.
If you get ransomware, you’ll want to immediately disconnect any infected devices from your networks to prevent the spread of it. This means you’ll be locked out of your files by ransomware and be unable to move the infected files. Therefore, it’s crucial that you always have backup copies of them, preferably in the cloud and on an external hard drive. This way, if you do get a ransomware infection, you can wipe your computer or device free and reinstall your files from backup. Backups protect your data, and you won’t be tempted to reward the malware authors by paying a ransom. Backups won’t prevent ransomware, but they can mitigate the risks.
If you discover that a data leak or a ransomware attack has compromised a company you’ve interacted with, act immediately and change your passwords for all your accounts. And while you’re at it, go the extra mile and create passwords that are seriously hard to crack with this next tip.
When updating your credentials, you should always ensure that your password is strong and unique. Many users utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials and generate secure login keys.
Two or multi-factor authentication provides an extra layer of security, as it requires multiple forms of verification. For instance, you’ll be asked to verify your identity through another device, such as a phone. This reduces the risk of successful impersonation by hackers.
Be careful where you click. Don’t respond to emails and text messages from people you don’t know, and only download applications from trusted sources. This is important since malware authors often use social engineering to get you to install dangerous files. Using a security extension on your web browser is one way to browse more safely.
Avoid using public Wi-Fi networks, since many of them are not secure, and cybercriminals can snoop on your internet usage. Instead, consider installing a VPN, which provides you with a secure connection to the internet no matter where you go.
While it is often large organizations that fall prey to ransomware attacks, you can also be targeted by a ransomware campaign. If this happens, don’t pay the ransom. Although you may feel that this is the only way to get your encrypted files back, there is no guarantee that the ransomware developers will send a decryption tool once they receive the payment. Paying the ransom also contributes to the development of more ransomware families, so it’s best to hold off on making any payments. Thankfully there are free resources devoted to helping you like McAfee’s No More Ransomware initiative McAfee, along with other organizations, created www.nomoreransom.org/ to educate the public about ransomware and, more importantly, to provide decryption tools to help people recover files that have been locked by ransomware. On the site you’ll find decryption tools for many types of ransomware, including the Shade ransomware.
Adding an extra layer of security with a solution such as McAfee® Total Protection, which includes Ransom Guard, can help protect your devices from these cyber threats. In addition, make sure you update your devices’ software (including security software!) early and often, as patches for flaws are typically included in each update. Comprehensive security solutions also include many of the tools we mentioned above and are simply the easiest way to ensure digital wellness online.
The post 8 Tips for Staying Safe from Ransomware Attacks appeared first on McAfee Blog.
The gig economy has become more prevalent in today’s world with the appeal and necessity of flexible work opportunities. Many take advantage of short-term contracts, side jobs, and freelance work to retain more control over how they spend their day and earn their income. However, the proliferation of these flexible work opportunities has transcended into the dark web, allowing individuals to conduct nefarious activities. Rather than contracting handyman or moving services on the dark web, you can find hackers contracting their website hacking services or buyers placing ads looking for a hacker to hire. These acts pose significant risks to online users, given the amount of stolen personal information on dark websites. Take a look at the activities you can expect to find on the dark web and the steps you can take to safeguard your online privacy.
The dark web is part of the public internet that search engines do not index. In other words, what happens on the dark web, stays on the dark web with no traceable records. Most people don’t realize that the dark web is not illegal despite its association with criminal activities. However, the dark web has retained a criminal reputation since it is challenging to track what goes on. As a result, criminals will often frequent the dark web to conduct a variety of illegal transactions, including hacking services.
Researchers are discovering an uptick in activity on dark web forums that includes buying and selling black hat hacking services. 90% of the activity on these forums is from people looking to hire hackers to infiltrate websites and steal databases. Additionally, 4% of the people frequenting dark web forums requested hacking services related to website hacking and malicious code injection.
Another 7% of people on the dark web are hackers contracting out their services and tools. These services and tools include web shells, a file uploaded to a server that an attacker can use to execute operating system commands, as well as access to administrative website interfaces and ready-made exploits. Many of the services offered on these forums range in specialties such as site infiltration to data extraction. As a result, they often attract a variety of customers with numerous requests.
Further, many of the ads seeking hacking services are aimed at database hacking. Those targeting databases are often financially incentivized hackers and companies out to steal their competitor’s information. Databases remain a popular target for hackers since they contain a significant amount of personal information ranging from first and last names to credit card numbers. Cybercriminals can then use this information to commit numerous crimes such as monetary theft, unemployment and tax relief fraud, and identity theft.
For example, the Canada Revenue Agency (CRA) had to suspend approximately 800,000 accounts after discovering matching credentials for sale on the dark web. In a previous data breach, hackers used login credentials to access taxpayer accounts, apply for COVID-19 relief funds, and reroute the funds into their bank accounts. Taxpayers could not log in to their accounts without first taking the necessary steps to regain safe access.
Users must protect their online presence and information as these criminal activities continue to escalate in demand. Here are the five must-dos after discovering a data breach to retain your online security.
Be one of the first to know about a data breach by leveraging security software such as McAfee Total Protection. A comprehensive security solution that includes dark web monitoring actively monitors the dark web for data breaches and exposed information. This information includes but is not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. Robust security software also provides steps for remediation after a data breach to guide the user to regain control and integrity of their data and privacy.
Companies are required to notify their customers of a data breach under the PIPEDA legislature. Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers.
Create news alerts for companies that have access to your information to stay notified of the latest events. Additionally, create notifications for your bank and other financial accounts to monitor for suspicious activity such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.
Looking back to the 800,00 taxpayers whose accounts were suspended, they could not regain access without first changing their login credentials. Changing your login credentials such as your usernames, passwords, and security questions is a critical first step to take after any data breach.
Changing your credentials prevents hackers from accessing your personal information and ensures that you regain control over your account security. The chances of a hacker accessing your data are exceptionally high if you use the same credentials across different accounts. Thus, it’s essential to change your usernames and passwords regularly to ensure your information remains secure.
Just as important as changing your password regularly is changing your password following best practices. Create stronger passwords by using a combination of the following:
Long passwords with a minimum of 12 characters are also more effective than shorter passwords since it makes it more difficult for a hacker to guess. In sum, ensure all passwords are long, complex, and only used once. Use a password manager with a built-in generator like the one included in McAfee’s Total Protection solution to make it easier to access and manage passwords.
If your credentials are exposed in a data breach, using multifactor authentication will ensure hackers cannot access your information using only your login credentials. So even if your username and password are exposed, there is still a layer of security that hackers will not be able to bypass. Block out unauthorized login attempts by enabling multifactor authentication wherever applicable.
The dark web continues to be a primary destination for cybercrime. Online users must remain cautious about the information they retain in their online accounts and the websites with access to their personal information. Your data security and privacy are not always a guarantee, but the more precautions you take with your online safety, the better protected you will be.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our newsletter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
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Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.
According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.
Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.
Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity).
Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.
If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.
Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.
Depending on your child’s age, you may need to consider parental controls if:
1. They don’t respond when you talk to them
If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.
2. They’ve started ignoring homework and family responsibilities
There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.
3. Their browser history shows access to risky content
Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.
4. They won’t give you their device without a fight
If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.
5. They’re losing interest in family outings and other non-digital activities
Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.
6. They go into another room to respond to a text
While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.
7. They are exhausted
Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy.
8. They overshare online
If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity.
Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.
The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.
How many rooms in your home contain a smart device? From Peloton bikes to showerheads with Bluetooth speakers, smart home technology is rapidly making its way into every room in every household. In fact, the number of smart households (those that contain smart home technology) in the U.S. is expected to grow to 77.05 million by 2025. But with new technology comes new challenges.
Many product designers rush to get their smart devices to market, treating security as an afterthought and consequentially creating an easy access point for criminals to exploit. Once a hacker taps in to a user’s home network, they could potentially gain access to all the devices connected to the network. And many consumers, amazed by the appliances’ efficiency, are unaware of the risks of interconnectivity. So, how can families prevent criminals from taking peeks into their home?
Let’s take a tour through an average smart home and uncover the security implications of the various devices in each room.
Believe it or not, the security risks of a smart home often apply before you even step foot inside the house. Approximately 21 million U.S. homes have professionally monitored security systems. However, these systems are not immune to hacks. One popular security camera system experienced a series of intrusions where hackers were able to communicate with residents, making inappropriate comments, taunting children, and even demanding a ransom payment for the hacker to leave the system. Some users of another security camera system experienced similar intrusions, with hackers playing vulgar music and cranking the homeowners’ heat up to 90 degrees.
Security cameras are just the beginning. Users control mowers, smart sprinklers, and other outdoor devices remotely with smartphone apps. Although they are meant to make consumers’ lives more convenient, outdoor devices with embedded computers could be at the greatest risk of attack, according to professor of computer science and cybersecurity expert, Dr. Zahid Anwar.
Outdoor devices like garage door openers, wireless doorbells, and smart sprinklers are more vulnerable because they may be easily accessible to someone driving down the street with a computer or other Wi-Fi transmitter. Outdoor smart devices can be used as entry points, allowing hackers to access the entire smart home network. To prevent a stranger from spying on your network, it’s important to check how these products store your data. If the device’s system stores your personal information and is connected to the main home network, there is a possibility that a breach of one device on the network could reveal your data to a hacker.
Once you step foot into a smart home, you’ll likely find a variety of devices adopted by residents for added convenience, including smart TVs, Wi-Fi routers, smart speakers, thermostats, lightbulbs, and personal home assistants — the list goes on! But the fact that these devices are connected to the internet opens the door for cybercriminals to make themselves at home. For example, the FBI issued warnings about the risks of smart TVs, noting that hackers could potentially gain access to an unsecured television and take control by changing channels, adjusting volume levels, and even showing inappropriate content to children.
Additionally, a recent study outlined multiple privacy concerns with a popular virtual assistant, ranging from misleading privacy policies to allowing third parties to change the code of their programs after receiving approval from the device’s parent company. Anupam Das, assistant professor of computer science at North Carolina State University, stated that third party software developers created many of the applications consumers interact with while using the virtual assistant. However, Das and their fellow researchers identified several flaws in the current vetting process that could allow those third parties to gain access to users’ personal information. The virtual assistant’s parent company does not verify the developer responsible for publishing the third-party program, so a cybercriminal could easily register under the name of a trusted developer and create a program that spreads malicious code. For these reasons, it is critical that consumers stay informed on potentially vulnerable entry points left open by device manufacturers so they can take action to better protect their smart home technology and their personal privacy.
Today, it is not so weird to talk to your refrigerator (well, maybe a little). Smart appliances are quickly making their way into consumers’ kitchens. You can control your blender or Instant Pot from your phone and use voice activation with various appliances, further blurring the lines between the physical and the digital. And while smart kitchen appliances empower you to do things like controlling your air fryer from an app and use voice activation to brew your coffee in the morning, living like a Jetson does come with potential security risks. In 2019, McAfee researchers discovered a vulnerability within a Mr. Coffee brand coffee maker that could allow a hacker to access the user’s home network. To prevent criminals from brewing up trouble in your home, ensure that you take measures to secure each of your devices and keep criminals from spying on your network.
For many people, the bedroom is more than just the place where they sleep at night — it is a relaxing sanctuary where they can unwind. It is no wonder that many people have adopted various gadgets to turn their sanctuaries into high-tech hubs for relaxation. Take a smart bed, for example. These mattresses incorporate biometric sensors to help you snooze better, and they connect to a smartphone app that tracks your sleep trends and health metrics. While this technology may provide insight on how you can sleep better, it is important to realize that these devices are collecting data and sending it back to the manufacturer. Often, consumers do not stop to research what specific data is being collected and how it is being used, placing a lot of trust in the device manufacturer to safeguard their private information. But what happens if the company suffers a data breach or ransomware attack? There is a chance that your data might fall into the hands of a hacker. To better protect your online security, understand that enjoying the convenience of connected IoT requires an assessment of where your information is being stored.
There is no denying that IoT devices have upped the convenience of tech users’ lives everywhere. But with these technological rewards comes added risk — cybersecurity risk, that is. The more connected devices you have in your home, the more opportunities criminals have to infiltrate your network and reach other data-rich devices. This can potentially put your private and financial information at risk, not to mention your privacy.
As our reliance on IoT and smart home technology grows, so will the need for users to step up their cybersecurity practices. Follow these tips to help protect your personal data and privacy while still enjoying all that your smart home gadgets have to offer:
1. Secure your Wi-Fi network
Out of the box, most Wi-Fi routers are either not secured or use a default password such as “admin,” making it easy for hackers to poke around and access devices that are connected to your router. To prevent cybercriminals from snooping on your network and the gadgets that are attached to it, secure your Wi-Fi network with a strong password.
A password or passphrase that is long, complex, and unique will discourage attempts to break into your accounts. Try creating a string that is at least 12 characters long, contains a combination of uppercase letters, lowercase letters, symbols, and numbers, and that is unique to each account.
Do your research before investing in a smart device. Ask yourself if the gadget is from a reputable manufacturer. Has the company had previous data breaches, or do they have an excellent reputation for providing secure products? Also, take note of the information your IoT device collects, how vendors use this information and what they release to other users or third parties.
Above all, understand what control you have over your privacy and information usage. It is a good sign if an IoT device allows you to opt-out of having your information collected or lets you access and delete the data it does collect.
In addition to the password/username combo, multi-factor authentication requires that users confirm a collection of things to verify their identity — usually something they have, and a factor unique to their physical being — such as a retina or fingerprint scan. This can prevent a cybercriminal from using credential-stuffing tactics (where they will use email and password combinations to hack into online profiles) to access your network or account if your login details were ever exposed during a data breach.
Stay on top of software updates from your device manufacturer. Available updates are not always advertised, so visit the manufacturer’s website regularly. Additionally, make sure to update mobile apps that pair with your IoT device. Adjust your settings to turn on automatic software updates, so you always have the latest security patches.
Your router is the central hub that connects all the devices in your home, so make sure that it’s secure. After you change the default password and name of your router, ensure that your network name does not give away your address, so hackers can’t locate it. Then check that your router is using an encryption method, like WPA2, which will keep your communications secure.
Additionally, consider setting up a “guest network” for your IoT devices. This is a second network on your router that allows you to keep your computers and smartphones separate from IoT devices. So, if a device is compromised, a hacker still cannot get all the valuable information that is saved on your computers. Check your router’s manual for instructions on how to set up a guest network.
You do not need to go it alone — employ the help of a security solution like McAfee Secure Home Platform, which provides smart security for your home network. By automatically protecting your connected devices through the router, you can feel confident that you have a solid line of defense against online threats.
McAfee Total Protection also includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location. It also includes home network security to protect your firewall and block hackers from accessing your home network. McAfee Total Protection includes a home network map that allows you to easily identify trusted devices on your network and flag potential intruders.
Recognize that every Wi-Fi connection, every Bluetooth connection, and every connection you make using a wireless connection is subject to hacking. This will help you better understand the risks associated with your smart home devices, and therefore will help you be more equipped to combat them. Remember: a secure home is the smartest home you can have!
The post How to Secure Your Smart Home: A Step-by-Step Guide appeared first on McAfee Blogs.
There’s a lot of misinformation about Virtual Private Networks, what they do, and the security benefits they offer. For this article, I’d like to do some myth-busting about how a VPN actually works and why you should use one.
A VPN is an app that you install on your device to help keep your personal data safe as you browse the internet
You may have heard that VPN apps live on your device and allow you to connect to the internet securely. What that means is, when you turn your VPN app on, your device makes a secure connection to a specialized computer that routes internet traffic, called a VPN server. You also may have heard that your connection is “wrapped in an encrypted tunnel” which means your device and the server share a secure connection so only you can see what you’re doing on the internet.
Every internet connection (like your cable modem) is assigned a unique set of numbers called an IP address, which is tied to information such as geographic location, ISP, etc. A VPN replaces your actual IP address to make it look like you’ve connected to the internet from a different location: the physical location of the VPN server, rather than your real location. This is just one reason why so many people use VPNs. This can be handy when you want to hide from advertising trackers or protect your search history.
To change your IP address, you simply open your VPN app, select the server location you’d like to connect to, and you’re done. You’re now browsing with a new IP address. If you’d like to make sure your IP has changed, open up a browser and search for “What’s my IP address” and click on one of the results.
When to use a VPN really depends on what you want it for. For example, 39% of users understand public Wi-Fi is unsafe but still do sensitive things, like banking or shopping on public WiFi, so using a VPN when you’re at the airport, or a café is a great use case.
As I mentioned before, a lot of people use a VPN for privacy reasons, like stopping advertisers from tracking them. Searches you perform, or websites you visit won’t be trackable, which means you’ll be able to surprise your spouse with a vacation you researched and planned on a computer you both use. Targeted ads could spoil things if your spouse is bombarded with ads for plane tickets and hotels while they browse.
A VPN protects your search history through the secure connection you share. When you search for a website, or type a URL into your navigation bar, your device sends something called a DNS request, which translates the website into the IP address of the web server; this is how your browser can find the website and serve its content to you. By encrypting your DNS requests, a VPN can hide your search habits and history from those that might use that info as part of building a profile of you. This type of info could be used in a wide variety of ways, from legitimately serving targeted ads to nefarious social engineering.
A VPN can protect your identity by blocking online trackers from following you around the internet. With your VPN on, trackers will think all of your browsing is coming from a different device in a different location. This throws off the profile advertisers try to build because they think you’re someone else.
Another way a VPN can protect your identity is by preventing some types of hacking. Stopping attacks on public WiFi where a bad actor tries to get between you and the website you’re visiting, is just one way VPNs can help. It’s called a Man-in-the-Middle attack, but that’s a subject for another article.
No, a VPN cannot make you anonymous. They help secure what you’re doing, but your ISP still knows when you’re using the internet. They just can’t see what you’re doing, what sites you visit, or how long you’ve been on a site.
Private browsing modes can help protect your privacy, but they’re useful if you share a device with other people and you don’t want them to see your search history. You can read all about the differences in the article I wrote a little while ago.
Apple’s Private Relay is currently in Beta and will be available with an iCloud+ subscription for Safari users on iOS and macOS soon. Private Relay is similar to a VPN in that it changes your IP address so websites you visit can’t tell exactly where you are.
When you turn Private Relay on, your device connects to a server that sends your browsing data to a second server, before it travels through the internet. The reason for the double hop is that first server gives you a new IP address, to make you harder to track, while the second server hides that information from the website you’re browsing. The first server only knows your original IP address, while the second server only knows what you’re browsing, but not your IP.
Private Relay only works with Safari on iOS and macOS. Even if you are using an Apple device, a VPN is still a good idea because it will protect the information that your device sends outside of Safari.
If you’re already a McAfee Total Protection subscriber, you have access to unlimited VPN usage. Protect your personal information, like your banking information and credit cards, from prying eyes with McAfee Total Protection’s Secure VPN. If you haven’t already signed up, now’s the perfect time. McAfee Total Protection provides security for all your devices, giving you peace of mind while you shop, bank, and browse online.
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“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever.
Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.
It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.
Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off.
A few examples follow. Note that these may be signs of a hacked phone, yet not always.
A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are.
Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present.
If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people.
A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well.
Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.
To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.
1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below.
2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.
3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.
5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.
A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way.
The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.
Customers often ask us some version of this question. It’s a good question and in the past, there was no direct answer – only recommendations. For instance, we recommend online protection that goes beyond antivirus to include identity and privacy protection, as well as promoting safety best practices like using multi-factor authentication. We wondered if there was a simpler and easier way to advise customers how to better protect themselves.
A recent survey shows how important online security has become to consumers. We found that 74% of you have concerns about keeping your information private online. 57% want to be more in control of their personal info online. And, since the pandemic started, 47% of online consumers feel unsafe compared to 29%. Simply put, customers are more conscious of their safety online than ever before, and eager to play an active role in their protection.
It’s time for a new approach – meet the Protection Score.
If you’re thinking this looks like a credit, fitness, sleep, or any of the other scores we now use to visualize and quantify aspects of our life, you’re on the right track.
Your personalized Protection Score is a measure of your security online. The higher your score, the safer you are online. Your score will highlight any weaknesses in your security and help you fix them with easy step-by-step instructions. We’ll also let you know which features haven’t been setup so you can get the most out of your protection.
When we developed Protection Score the idea was to give customers a simple solution to better protect themselves and get the most from their subscription, including security tips to protect their identity, privacy, and devices, while also improving their online habits. We wanted it to be easy for anyone to:
Now that we’ve talked about Protection Score generally, let’s look at how it works in practice. Your score is based on a few things, including setting up your McAfee protection, strengthening your security with our safety recommendations, and ensuring your personal info is safely monitored with Identity Protection.
For example, if your information is exposed in a data breach your score may drop, but you can improve it by following our easy-to-follow remediation steps. Once you’ve completed those steps your score will go back up and you can be confident knowing you’re better protected online.
A perfect score does not mean you’re perfectly safe, but it does mean that you’re doing an excellent job of preventing and managing risks.
Your Protection Score is a great way to understand how safe you are at a glance. Additionally, improving your score ensures your life online is being protected by many of the safety features and benefits McAfee has to offer. For instance, the subscriber, John Smith, can see they’re fairly safe based on their score. However, it isn’t a perfect score and there are a few actions they could still take to improve it. In this case, adding their email and phone number to dark web monitoring – a crucial step in protecting their personally identifiable information online.
Protection Score can be easily accessed* from your browser of choice on any device so you can review our guidance and take steps to improve your score from wherever you are. McAfee’s Protection Score is a first for the cybersecurity industry, but we’re not stopping there. We’re going to continue to improve the feature by adding more personalization and accessibility so you can enjoy your life online knowing exactly how protected you are.
*Note that Protection Score is currently live in the US, Canada, Brazil, Australia, New Zealand, Japan, UK, Germany, France, Spain, and Italy.
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A good time to check if someone is using your identity is before it even happens.
One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.
And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.
Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including:
Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root.
Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”
And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included:
Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later.
Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused.
Ways you can spot for possible identity theft include:
If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity.
This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud.
In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised.
With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including:
Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you.
One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately.
Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity.
Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense.
As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone.
Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers.
For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file.
Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.
Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them.
Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.
No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet.
The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.
When it comes to identity theft, trust your gut when something doesn’t feel right. Follow up. What you’re seeing could be a problem.
A missing bill or a mysterious charge on your credit card could be the tip of an identity theft iceberg, one that can run deep if left unaddressed. Here, we’ll look at several signs of identity theft that likely need some investigation and the steps you can take to take charge of the situation.
Unfortunately, it can happen in several ways.
In the physical world, it can happen simply because you lost your wallet or debit card. However, there are also cases where someone gets your information by going through your mail or trash for bills and statements. In other more extreme cases, theft can happen by someone successfully registering a change of address form in your name (although the U.S. Postal Service has security measures in place that make this difficult).
In the digital world, that’s where the avenues of identity theft blow wide open. It could come by way of a data breach, a thief “skimming” credit card information from a point-of-sale terminal, or by a dedicated crook piecing together various bits of personal information that have been gathered from social media, phishing attacks, or malware designed to harvest information. Additionally, thieves may eavesdrop on public Wi-Fi and steal information from people who’re shopping or banking online without the security of a VPN.
Regardless of how crooks pull it off, identity theft is on the rise. According to the Federal Trade Commission (FTC), identity theft claims jumped up from roughly 650,000 claims in 2019 to nearly 1.4 million in 2020—practically double. Of the reported fraud cases where a dollar loss was reported, the FTC calls out the following top three contact methods for identity theft:
However, phone calls, texts, and email remain the most preferred contact methods that fraudsters use, even if they are less successful in creating dollar losses than malicious websites, ads, and social media.
Identity thieves leave a trail. With your identity in hand, they can charge things to one or more of your existing accounts—and if they have enough information about you, they can even create entirely new accounts in your name. Either way, once an identity thief strikes, you’re probably going to notice that something is wrong. Possible signs include:
As you can see, the signs of possible identity theft can run anywhere from, “Well, that’s strange …” to “OH NO!” However, the good news is that there are several ways to check if someone is using your identity before it becomes a problem – or before it becomes a big problem that gets out of hand.
The point is that if you suspect fraud, you need to act right away. With identity theft becoming increasingly commonplace, many businesses, banks, and organizations have fraud reporting mechanisms in place that can assist you should you have any concerns. With that in mind, here are some immediate steps you can take:
Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account when you get your free credit report, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.
Some businesses will require you to file a local police report to acquire a case number to complete your claim. Even beyond a business making such a request, filing a report is still a good idea. Identity theft is still theft and reporting it provides an official record of the incident. Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help clear your name down the road. Be sure to save any evidence you have, like statements or documents that are associated with the theft. They can help clean up your record as well.
The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.
You can place a free one-year fraud alert with one of the major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. A fraud alert will make it tougher for thieves to open accounts in your name, as it requires businesses to verify your identity before issuing new credit in your name.
A credit freeze goes a step further. As the name implies, a freeze prohibits creditors from pulling your credit report, which is needed to approve credit. Such a freeze is in place until you lift it, and it will also apply to legitimate queries as well. Thus, if you intend to get a loan or new credit card while a freeze is in place, you’ll likely need to take extra measures to see that through. Contact each of the major credit bureaus (Experian, TransUnion, Equifax) to put a freeze in place or lift it when you’re ready.
This can run the gamut from closing any false accounts that were set up in your name, removing bogus charges, and correcting information in your credit report such as phony addresses or contact information. With your FTC report, you can dispute these discrepancies and have the business correct the record. Be sure to ask for written confirmation and keep a record of all documents and conversations involved.
If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid from an employer you don’t know, contact that employer as well and let them know of possible fraud—namely that someone has stolen your identity and that you don’t truly work for them.
Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call or apply harassing pressure tactics—only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.
Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, and reviewing your accounts closely.
With all the time we spend online as we bank, shop, and simply surf, we create and share all kinds of personal information—information that can get collected and even stolen. The good news is that you can prevent theft and fraud with online protection software, such as McAfee+ Ultimate.
With McAfee+ Ultimate you can:
In all, it’s our most comprehensive privacy, identity, and device protection plan, built for a time when we rely so heavily on the internet to go about our day, whether that’s work, play, or simply getting things done.
Realizing that you’ve become a victim of identity theft carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, and even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Think like a detective who’s building – and closing – a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer for any questions you’ll face in the process of restoring your identity will help you see things through.
Once again, this is a good reminder that vigilance is the best defense against identity theft from happening in the first place. While there’s no absolute, sure-fire protection against it, there are several things you can do to lower the odds in your favor. And at the top of the list is keeping consistent tabs on what’s happening across your credit reports and accounts.
The post Top Signs of Identity Theft appeared first on McAfee Blog.
Take a roll call of all your devices that connect to the internet. These include the obvious ones – laptops, tablets, and your smartphone. But they also include the ones you may not immediately think about, such as routers, smart TVs and thermostats, virtual assistant technology, and connected fitness watches and equipment.
Each of these devices is known as an endpoint to you. To a cybercriminal, they’re an entry point into your online information. It’s important to secure every endpoint so that you can confidently go about your day-to-day without worrying about your security. Here’s the definitive device security checklist to get you on your way confidently and safely.
Laptops and desktops are prime entryways into your online life. Think of all the payment information, passwords, and maybe even tax documents you store on it. The best way to protect the contents of your laptops and desktops is to password-protect your computer with strong passwords or passphrases. Here are a few password and passphrase best practices:
Especially if you work at common spaces like coffee shops, the library, or even your kitchen table, get in the habit of putting your computer to sleep when you step away. Commit the sleep command shortcut to memory to make it less of a hassle. For example, on Mac computers, the keyboard command is command + option + eject, and for Windows, it’s alt + F4.
Speaking of common spaces, whenever you log in from a public Wi-Fi network, always log in with a virtual private network (VPN). A VPN scrambles your data, making it indecipherable to any malicious characters who may be lurking on public networks.
Multifactor authentication is another way to protect your valuable devices and accounts. This means that anyone trying to log in on your device needs to provide at least two forms of identification. Forms of ID could include a text message with a one-time code or a fingerprint or face scan in addition to a correct password.
These two devices are grouped because the security features on them are similar. Just like with computers, put your device to sleep every time you walk away from it. It’s much easier and may already be in your routine to hit the sleep button when you put down your cellphone or tablet.
Always put a passcode on your smartphones and tablets. Choose a collection of numbers that do not have an obvious connection to you, such as important birthdays or parts of your phone number. Even if they’re a random assortment, you’ll get the hang of them quickly. Or to make sure only you can enter your phone, set up a facial or fingerprint ID scan. People have several passwords and account combinations they have to remember. To take the guesswork and trial and error of logging in, consider trusting your passwords to a password manager that can remember them for you!
A great mobile phone and tablet habit you should adopt is backing up your files regularly to the cloud. In the event that you lose your device or if someone steals it, at least it’s valuable — and in some cases, priceless — content is safe. You may be able to remotely “brick” your device to keep a stranger from breaking into your accounts. Bricking a device means remotely wiping a connected device and rendering it unusable.
Your router is the gateway to all the connected devices in your home; thus, it’s key to beef up its security. The best way to do so is to make sure that you customize the router name and password to make it different from the factory settings. Always password-protect your home router! Employing password best practices you use for your online accounts and your devices will prevent strangers from hopping onto your network. Another way to keep your Wi-Fi network out of the hands of strangers is to toggle on the setting to not appear to non-users. While it’s fun seeing the quirky names your neighbors choose for their home networks, it’s best to keep yours completely private.
There have been some unsettling reports about cybercriminals commandeering smart home devices and virtual assistant technology. For example, a cybercriminal hacked a homeowner’s virtual assistant and blasted music through the home’s speakers, and turn the heat up to 90 degrees. The key to securing the connected devices that are responsible for your heating and cooling, shopping lists, and even your home security system is to ensure it is connected to a secure router and protected by a strong password.
Also, keep an eye on software updates, which include security upgrades. If you don’t think you have time to manually update software, set up your devices to automatically update. This will give you peace of mind knowing that you have the latest security patches and bug fixes as soon as they are available.
IoT fitness watches and machines are fun additions to your workout routines. In the case of Peloton bikes, they track your heartbeat and location and offer a huge library of classes. However, cybercriminals may be able to track your workouts if they break their way into your fitness devices. The best way to keep your workouts private is to turn off geolocation and make sure you are up to date with all software releases and protect your accounts with strong passwords.
If you’re looking for a tool to put your mind at ease, consider McAfee Total Protection. It includes antivirus and safe browsing software plus a secure VPN. You can be confident that your personal information is safe, thus allowing you to enjoy the full potential of all your devices.
The post How to Secure All Your Everyday Connected Devices appeared first on McAfee Blog.
In the hands of a thief, your Social Security Number is the master key to your identity.
With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away.
Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does.
Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”
In other words, your SSN is effectively forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention.
There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.
So, let’s start with the basics: how do SSNs get stolen or exposed?
That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you can make decisions about how and when to give it out. The list of required cases is relatively short, such as:
You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft.
Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below:
File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource.
Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.
Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name.
As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft:
By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name.
A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquires, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted.
Once every 12 months, you can access a free credit report from Experian, TransUnion, and Equifax. (And as of this writing during the pandemic, this can be done for free on a weekly basis, which is great news.) Doing so will allow you to spot any future discrepancies and offer you options for correcting them.
Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.
Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action.
The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.
Can thieves steal identities with only a name and address?
In short, the answer is “no.” Which is a good thing, as your name and address are in fact part of the public record. Anyone can get a hold of them. However, because they are public information, they are still tools that identity thieves can use.
If you think of your identity as a jigsaw puzzle, your name and address are the first two pieces that they can use to build a bigger picture and ultimately put your identity at risk.
With that, let’s look at some other key pieces of your identity that are associated with your name and address—and what you can do to protect them.
For starters, this information is so general that it is of little value in of itself to an identity thief. Yet a determined identity thief can do a bit of legwork and take a few extra steps to use them as a springboard for other scams.
For example, with your name and address a thief could:
There are volumes of public information that are readily available should someone want to add some more pieces to your identity jigsaw puzzle, such as:
In the U.S., the availability of such information will vary from state-to-state and different levels of government may have different regulations about what information gets filed—in addition to whether and how those reports are made public. Globally, different nations and regions will collect varying amounts of public information and have their own regulations in place as well. More broadly, though, many of these public databases are now online. Consequently, accessing them is easier than the days when getting a hold of that information required an in-person visit a library or public office.
Thieves can gain additional information about you from other online sources, such as data brokers. And data brokerage is a big business, a global economy estimated at $200 billion U.S. dollars a year. What fuels it? Personal information, representing thousands of data points on billions of people scraped from public records, social media, smartphone apps, shopper loyalty cards, third-party sources, and sometimes other data broker sites as well.
The above-the-board legal intent of data broker sites is to sell that information to advertisers so that they can create highly targeted campaigns based on people’s behaviors, travels, interests, and even political leanings. Others such as law enforcement officials, journalists, and others who are conducting background checks will use them too.
On the dark side, hackers, scammers, and thieves will buy this information as well, which they can use to commit identity theft and fraud. The thing is, data brokers will sell to anyone. They don’t discriminate.
Phishing attacks aren’t just for email, texts, and direct messages. In fact, thieves are turning to old tricks via old-fashioned physical mail. That includes sending phony offers or by impersonating officials of government institutions, all designed to trick you into giving up your personally identifiable information (PII).
What might that look like in your mailbox? They can take the form of bogus lottery prizes that request bank information for routing (non-existent) winnings. Another favorite of scammers are bogus tax notifications that demand immediate payment. In all, many can look quite convincing at first blush, yet there are ready ways you can spot them. In fact, many of the tips for avoiding these physical mail phishing attacks are the same for avoiding phishing attacks online, which we outline in detail here.
Recently, I’ve seen a few news stories like this where thieves reportedly abuse the change-of-address system with the U.S. Postal Service. Thieves will simply forward your mail to an address of their choosing, which can drop sensitive information like bank and credit card statements in their mailbox. From there, they could potentially have new checks sent to them or perhaps an additional credit card—both of which they can use to drain your accounts and run up your bills.
The Postal Service has mechanisms in place to prevent this, however. Among which, the Postal Service will send you a physical piece of mail to confirm the forwarding. So, if you ever receive mail from the Postal Service, open it and give it a close look. If you get such a notice and didn’t order the forwarding, visit your local post office to get things straightened out. Likewise, if it seems like you’re missing bills in the mail, that’s another good reason to follow up with your post office and the business in question to see if there have been any changes made in your mail forwarding.
So while your name and address are out there for practically all to see, they’re largely of little value to an identity thief on their own. But as mentioned above, they are key puzzle pieces to your overall identity. With enough of those other pieces in hand, that’s where an identity thief can cause trouble.
Other crucial pieces of your identity include:
Let’s start with the biggest one. This is the master key to your identity, as it is one of the most unique identifiers you have. As I covered in my earlier blog on Social Security fraud, a thief can unlock everything from credit history and credit line to tax refunds and medical care with your Social Security or tax ID number. In extreme cases, they can use it to impersonate you for employment, healthcare, and even in the event of an arrest.
You can protect your Social Security Number by keeping it locked in a safe place (rather than in your wallet) and by providing your number only when absolutely necessary. For more tips on keeping your number safe, drop by that blog on Social Security fraud I mentioned.
Thieves have figured out ways of getting around the fact that IDs like these include a photo. They may be able to modify or emulate these documents “well enough” to pull off certain types of fraud, particularly if the people requesting their bogus documents don’t review them with a critical eye.
Protecting yourself in this case means knowing where these documents are at any time. (With passports, you may want to store those securely like your Social Security or tax ID number.) Also be careful when you share this information, as the identifiers on these documents are highly unique. If you’re uncomfortable with sharing this information, you can ask if other forms of ID might work—or if this information is really needed at all. Also, take a moment to make copies of these documents and store them in a secure place. This can help you provide important info to the proper authorities if they’re lost or stolen.
With data breaches large and small making the news (and many more that do not), keeping a sharp eye on your accounts is a major part of identity theft prevention. We talk about this topic quite often, and it’s worth another mention because protecting these means protecting yourself from thieves who’re after direct access to your finances and more.
Secure your digital accounts for banking, credit cards, financials, and shopping by using strong, unique passwords for each of your accounts that you change every 60 days. Sound like a lot of work? Let a password manager do it for you, which you can find in comprehensive online protection software. By changing your strong passwords and keeping them unique can help prevent you from becoming a victim if your account information is part of a breach—by the time a crook attempts to use it, you may have changed it and made it out of date.
In addition to protecting the core forms of identity mentioned above, a few other good habits go a long way toward keeping your identity secure.
By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like creating and managing the strong, unique passwords we talked about and providing further services that monitor and protect your identity—in addition to digital shredders that can permanently remove sensitive documents (simply deleting them won’t do that alone.) Further, it can monitor your identity and monitor your credit, further protecting you from theft and fraud.
Identity theft where thieves dig through trash or go “dumpster diving” for literal scraps of personal info in bills and statements, has been an issue for some time. You can prevent it by shredding up any paper medical bills, tax documents, and checks once you’re through with them. Paper shredders are inexpensive, and let’s face it, kind of fun too. Also, if you’re traveling, have a trusted someone collects your mail or have the post office put a temporary hold on your mail. Thieves still poach mail from mailboxes too.
Getting statements online cuts the paper out of the equation and thus removes another thing that a thief can physically steal and possibly use against you. Whether you use electronic statements through your bank, credit card company, medical provider, or insurance company, use a secure password and a secure connection provided by a VPN. Both will make theft of your personal info far tougher on identity thieves.
A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you more anonymous online by masking your IP address, device information, and the data you’re passing along that connection. In this way, it makes if far more difficult for advertisers, data brokers, and bad actors to skim your private information—in addition to shielding your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online.
Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot.
This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem.
If the thought of your personal info being bought and sold puts you off, there’s something you can do about it. Our Personal Data Cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites, and with select products, it can even manage the removal for you.
While thieves need more than just your name and address to commit the overwhelming majority of fraud, your name and address are centerpieces of the larger jigsaw puzzle that is your overall identity.
And the interesting thing is your puzzle gets larger and larger as time goes on. With each new account you create and service that you sign into, that’s one more piece added to the puzzle. Thieves love getting their hands on any pieces they can because with enough of them in place they can try and pull a fast one in your name. By looking after each piece and knowing what your larger jigsaw puzzle looks like, you can help keep identity thieves out of your business and your life.
The post Can Thieves Steal Identities With Only a Name and Address? appeared first on McAfee Blog.
With the holidays on the horizon, spirits are high—and it’s those same high spirits that hackers want to exploit. ‘Tis the season for clever social engineering attacks that play on your emotions, designed to trick you into giving up personal info or access to your accounts.
Social engineering attacks unfold much like a confidence scam. A crook takes advantage of someone’s trust, applies a little human psychology to further fool the victim, and then pulls off a theft. Online, a social engineering attack will likely involve a theft attempt of personal or account information that the crook can then use to make purchases, drain accounts, and so forth.
Not at all in the holiday spirit, right? Let’s take a look at some of their top tricks so that you can spot and avoid them.
As said, spirits can get high this time of year. There’s looking forward to gatherings with family and friends, the fun that comes along with hunting for that perfect gift, and the excitement of the holidays overall. And that’s what hackers count on—people getting caught up in the rush of the holidays, to the point where they may not look at emails, offers, shipping notices, and such with a critical eye. That’s how the scammers get their foot in the door.
Some of their favored tricks can look a little like this:
What are the holidays without that trendy “must-get” gift item, the one that’s seemingly out of stock no matter where you look? Scammers are keen on these items as well and will prop up phony ads and storefronts that pretend to sell those items but really don’t. Instead, they’re just a shady way for them to steal your debit or credit card information—or to lift a few bucks out of your pocket in return for nothing.
One way to keep from getting burned by one of these scams is to follow the old adage, “If it looks too good to be true, it probably is.” In this case, crooks are using feelings of scarcity and urgency to get you to bite. Here’s where you can take a moment before you click to do some research.
Answers to these questions can separate the good businesses from the bogus ones.
Like the above, crooks will create a sense of urgency about a hot holiday item or limited time offer. The twist comes when they request payment via a gift card rather than by credit or debit card or other legitimate online payment methods. This request is highly deliberate because gift cards are much like cash. Once the money on the card is spent, it’s gone, and these cards do not offer the same protections that come with other payment methods.
You can avoid this one easily. If anyone asks you to use a gift card as payment, it’s a scam. Gift cards are for gifts, not payment, says the Federal Trade Commission (FTC). If you come across such a scam, you can report it to the FTC as well.
Donating to a charity in someone else’s name is often a popular gift. Much the same, giving a donation to a worthy cause feels particularly good this time of year. Once again, scammers will take advantage of these good intentions by propping up phony charities designed to do nothing more than dupe you out of your money. Whether that’s a flat-out phony charity or one of the many other scam charities that have been known to pocket 90 cents of every dollar donated, this is the time of year to be on the lookout for both.
The advice here is much the same as the advice for avoiding phony businesses and retailers. Do your homework. The Better Business Bureau maintains a listing of charities that can help you make good donation choices. Also, your state government’s charity officials can help you separate good charities from bad—and even file a report if you suspect a scam is at play.
And once again, if a charity is asking for donations in the form of cash, gift cards, or wire transfer, just say no. That’s a surefire sign of a scam.
Scammers know you have packages in transit this holiday season, loaded with gifts that you’re eagerly tracking. Enter another classic scam—the phony shipping notice. The idea is that you already have so many packages on their way that you won’t think twice about opening an email with a “shipping notice” that comes in the form of an attachment. Of course, that attachment is a fake. And it’s loaded with malware.
Too bad for scammers, though. This is another one you can steer clear of rather easily. Don’t open such attachments. Shipping companies will almost certainly send along notices and invoices in the body of an email, not as an attachment. If you have a question, you can always visit the shipper’s website and look up your tracking info there. Likewise, follow up with the customer service department of the company that you purchased the item from in the first place.
While the holidays are a special time for scammers too, there are several things you can do to up the level of your protection now and year ‘round. A quick list includes:
No doubt, the holidays have a feel all to themselves, one which hackers and crooks want to take advantage of. They’ll craft their tricks accordingly and try to twist the good times that roll around at the end of the year into scams that capitalize on your good intentions. As you can see, it’s not too tough to spot them for what they are if you pause and take a moment to scrutinize those emails, offers, and sales. And that’s the thing with the holidays. We can all feel pinched for time at some point or other during this stretch. Look out for their pressure tactics and seemingly clever ways of using social engineering to rip you off. That way, you can spend the holidays focusing on what’s important—your friends and family.
The post Social Engineering: Tis the Season for Tricky Hackers appeared first on McAfee Blog.
You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.
Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts.
Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently.
First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc.
Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A cybercriminal, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more.
SIM swapping was especially relevant right after the T-Mobile data breach.1 Cybercriminals stole millions of phone numbers and the users’ associated personal details. Criminals could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts.
The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.
Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider.
Check out these tips to keep your device and personal information safe from SIM swapping.
With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee Identity Protection Service. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities.
1“T-Mobile data breach and SIM-swap scam: How to protect your identity”
The post What Is SIM Swapping? 3 Ways to Protect Your Smartphone appeared first on McAfee Blog.
Have you noticed that when parents gather, it doesn’t take long before the topic of kids and social media comes up. That’s because concern over screen time is a big deal, especially in this post-pandemic season. Parents want to know: How much is too much screen time? When should we step in? How do we reverse poor habits, and what will the lasting digital fallout of the lockdown be?
These conversations weigh heavy on parents for a good reason. According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
Since the pandemic, another study claims that screen time for teens doubled to 7.7 hours a day—plus 5 to 7 daily hours of online learning, according to a study published in JAMA Pediatrics. In addition, according to the Journal of Affective Disorders Reports, children overall have been spending nearly triple the recommended amount of time on their screens.
The good news is that social media also became a powerful tool for kids during the pandemic. Social channels helped kids connect with peers and combat loneliness and other mental health challenges. Still, the poor habit of device dependence may have come with those benefits.
While the debate continues over social media’s impact on kids and the research methodology continues to evolve, we can hold on to one clear truth: Any activity in excess can cause kids harm. When it comes to social media, too much screen time may contribute to sleep deprivation, a lack of healthy, and poor academics. In addition, studies show that mental health can be impacted by exposure to hate speech, sexual content, cyberbullying, and comparing oneself to others both physically and financially.
As parents, we know when our family’s wellbeing is in jeopardy. We see it even if we fail to acknowledge it right away. Our kids might become compelled to check their phones. In fact, they panic when they can’t check their likes and comments every few minutes. We notice the red eyes and moodiness at the breakfast table caused by a late-night Tic Tock marathon. We sense a surge of anxiety in our kids when technology goes from entertaining to distressing.
Thankfully, it’s never too late to help your kids better understand the impact of their actions and revise digital habits.
In the bestselling book Atomic Habits, author James Clear says, “The task of breaking a bad habit is like uprooting a powerful oak within us.” He adds, “The task of building a good habit is like cultivating a delicate flower one day at a time.” Lasting change, says clear, needs to be enjoyable, not a punishment. If the goal is shaving a few hours off your child’s screen time, consider connecting time limits to an enjoyable activity such as making a meal together or creating an art space in your home for creative projects.
The data is in: The bright screens (and blue light emitted from devices( can cause permanent sleep cycle and brain/melatonin issues, which can have a cascading effect on physical and mental health. Turning off (or limiting the use of) electronic devices at least 15-30 minutes before going to bed may help prevent any adverse effects of technology and screen use on sleep. Consider investing in filtering software that comes with the time limits the whole family can all agree on. Do your research to ensure your family’s technology functions to empower, educate, and entertain.
Consider how your child uses their time before suggesting sweeping changes to your child’s screen time. Are they vegetating, or are they consciously engaged? Are they creating and learning? Are they engaging with others or stalking accounts and slipping into “comparison despair?” Are family and school responsibilities suffering? Is there a compulsion to post or thoughtfulness? All kids are different, and all online experiences vary. Encourage your child to take time to consider how they feel and what they think while they are using their technology.
One way to negotiate screen limits is to make sure your kids understand the impact of excess media. Balance includes tapping into the benefits of social media while also taking steps to protect the body’s need for physical activity, real-life relationships, goal-setting, creative activities, mindfulness, and self-reflection.
Helping kids manage and constantly revise their social media habits is a 24/7 endeavor from the minute they wake up to the minute they fall asleep. The biggest piece of that “management” plan and is keeping frequent, open, and honest communication a critical part of designing habits that encourage a healthy relationship with both peers and technology.
The post Does Your Child Have an Unhealthy Relationship with Social Media? appeared first on McAfee Blog.
Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security
Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically.
Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem.
Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources.
Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat.
If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well.
Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.
We all know the frustration. A new piece of tech isn’t working the way it should. Or maybe setting it up is simply turning into a royal pain. Grrr, right? Just make sure that when you go on the hunt for some help, you don’t let a tech support scam get the better of you.
Like so many scams out there, tech support scams play on people’s emotions. Specifically, the frustration you feel when things don’t work right. You want that problem fixed right now. So much so that you may not pay close enough attention to that tech support link you found in a search or came across in an ad. Tech support that looks legitimate but isn’t.
Tech support scams make good money for bad actors. In fact, the larger tech support scam operations organize and run themselves like a business, with call centers, marketing teams, finance groups, and so forth—and can rack up some serious profits to boot.
They make their money in several ways. Sometimes they’ll charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis but access your computer to steal information instead.
Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.
Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.
This could be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they may reach you by way of a pop-up ad. Again telling you that your computer or device is in need of urgent repair. These can find you a few different ways:
These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads in social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include:
While tech support scammers can and do prey on older computer users, they’re not the only ones. An apparent lack of computer savviness certainly makes older users an attractive target, yet it also seems that an apparent overconfidence in one’s savviness makes younger victims susceptible to tech support scams too. Turns out that the growing majority of victims worldwide are between 18 and 35 years old, a group that has known the internet for most, if not all, of their lives. That’s according to research from Microsoft’s Digital Crimes Unit, which found the 1 in 10 of people between the ages of 18 and 35 who encountered a tech support scam fell for it and lost money.
Whatever the age group, the U.S. Federal Trade Commission (FTC) says that the reported losses in the U.S. are into the millions, which of course does not account for the assumedly millions more that do not go reported.
Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download it on your own, get it from the company’s official website. Stay away from third-party sites that may host malware.
This will provide protection if the scammer was able to access your account passwords in some form. While this can be a big task, it’s a vital one. A password manager that’s part of comprehensive online protection can make it much easier.
Delete files or apps that the software says is an issue. Do the same for other devices on your network too. Experienced and determined scammers can infect them as well simply by gaining access to one device on your network.
Contact your bank, credit card company, online payment platform, or wire transfer service immediately to reverse the charges. File a fraud complaint as well. The sooner you act, the better chance you have of recovering some or all your money. (Note that this is a good reason to use credit cards for online purchases, as they afford extra protection that debit cards and other payment services do not.)
In the U.S., you can contact https://www.ftc.gov/complaint, which reports the claim to thousands of law enforcement agencies. While they cannot resolve your individual issue, your report can help with broader investigations and build a case against scammers—which can make the internet safer for others. Their list of FAQs is particularly helpful too, answering important questions like “how do I get my money back?”
Here’s to holiday tech that works. And to quick fixes when things don’t go as planned. In all, if you find yourself staring down a technical issue, go straight to the source for help as we’ve outlined above. As you can see, scammers have burrowed themselves alongside otherwise legitimate ads, search results, and forums online, ready to take advantage of you when you need to get things working right.
Likewise, keep an eye and ear open for those scammers who’ll reach out to you, particularly this time of year when so many people are getting so many new devices. Realizing that legitimate tech support won’t call you out of the blue is a great place to start. In all, go with the pros you know—the ones you can reach at the companies you trust.
The post New tech for the holidays? Watch out for these tech support scams. appeared first on McAfee Blog.
We’re online more than ever, in large part because it allows us to take advantage of online conveniences like bill pay and booking appointments. But these many benefits might also leave us exposed to risks, like identity theft.
Identity theft is characterized by one person using another’s personal or financial data for their benefit. Cybercriminals may take information like a person’s name, birthday, Social Security number, driver’s license number, home address, and bank account information and use it for their benefit. A name and matching financial information, for instance, can be used to apply for credit cards or open new accounts.
The good news is that you can safeguard yourself and your family with some best practices — allowing you to enjoy your best life online and worry less about cybercriminals. Share these 10 tips with your family to help keep your entire household safe.
A good habit to get into is to password-protect your computer, tablet, and mobile devices through unique, strong passwords. These devices are home to some of your most sensitive information, including everything from emails to apps that connect to your bank accounts. So, if these devices fall into the wrong hands, a password makes it harder to access your personal data.
Take some time to come up with your passwords, though. It’s important to create strong passwords that hackers can’t guess. A strong password will include a mix of symbols, numbers, and letters. Steer clear of simple passwords like “123456” (it might seem obvious, but this is one of the most common passwords people use). Also, avoid including information that other people can guess, like your birthdate, home address, or name.
Don’t forget to use different passwords for different accounts. If you use the same password across multiple accounts, and a fraudster gains access to one account, they may access the others. Fortunately, McAfee’s identity protection services include a password manager, which can help secure your account credentials across multiple devices. This tool encrypts passwords, storing them safely and making it easy to keep track of them.
Identity thieves are skilled at leveraging new technologies. Phishing is one great example of this. Phishing involves criminals masquerading as trustworthy entities, such as government agencies or banks, and using this trusted position to get sensitive information. Phishing scams started with traditional mail. They’re now also done via phone, text, and email.
As a general rule of thumb, never give out any personal information when contacted by a business, bank, or another entity. Also, make sure your email spam filters detect phishing attempts. Never open emails from people you don’t know, and don’t download email attachments without knowing what they are. Some phishing emails include malware, which can infiltrate your device and access personal data. A McAfee Total Protection plan is an all-in-one protection solution that can help you detect and avoid malware.
Fraudulent websites may also use phishing techniques. A website may look similar to the legitimate website of a mortgage lender, bank, or credit card company but might be a fraudulent platform seeking to get information from consumers. Always verify that any website you visit is the legitimate website of the institution, and consider McAfee antivirus software, which offers a safe browsing solution.
When financial identity theft occurs, this can also impact financial institutions like banks and lenders. So, they’re eager to prevent fraud, as well. One way they do this is through fraud alerts. You can set up your online banking to issue fraud alerts — for example, via an email, text message, or phone call — if your bank suspects suspicious activity on your account.
In some cases, a bank will also freeze your account until you verify whether the activity is legitimate. This is a common tactic used to protect against credit card fraud. Geo-control is one example: If you live in the U.S., but a German IP address uses your credit card, your credit card provider will likely issue an alert. You can also set up alerts for certain transaction amounts or types.
Your credit report is one of the most powerful tools you have at your disposal for catching identity thieves and stopping them in their tracks. You’re entitled to a free credit report every 12 months via AnnualCreditReport.com, an initiative of the Federal Trade Commission (FTC). You can get a free copy of your report from each major credit bureau: Experian, Equifax, and TransUnion.
Review your report thoroughly, checking for inaccuracies. When credit monitoring, check your:
If you find any discrepancies, contact the appropriate credit reporting company. You should also contact the relevant financial institution and visit IdentityTheft.gov. You can report the suspected identity theft and find resources to help you recover.
Social media is great for connecting with others online, but it does open the door to some vulnerabilities. Be careful about what you post, and steer clear of sharing personal details like your home address, children’s names, pet’s names, or birthdays, which some people use as passwords. If a social media platform offers two-factor authentication, opt in.
Images are another touchy subject. Never post photos that include private data, like a picture of your passport or vaccine card. Consider what’s in the background of any photos — from your home (with a house number) to mail with your address. Finally, you may want to set your visibility to private on all social media accounts, limiting who can view them. And even if your account is private, you should still follow the above tips.
Some identity thieves get people’s personal information by dumpster diving. One solution? Invest in a paper shredder. You’ll be able to shred documents into tiny bits that are hard to piece together, making it that much harder for someone else to piece together any personal information they contain.
Here are some documents worth shredding:
If you’re not sure whether something needs to be shredded, go ahead and destroy it. It only takes seconds, and you’re better off safe than sorry.
Whether you use a computer, tablet, or mobile device for many of your online activities, like paying bills, these devices contain a lot of personal data. So, it’s good to protect them from hackers. Install antivirus software like McAfee’s to protect against viruses and spyware. It would be best if you also had a firewall, which is a network security system that controls the incoming and outgoing network traffic based on set security parameters.
To take your device security a step further, you may also want to invest in a virtual private network (VPN). This helps hide your online activity. It can safeguard against hackers on public networks but is also worth using at home. It hides details like browsing activity, personal data, and IP address from potential snoops. McAfee also offers VPN services.
While your computer, tablet, or mobile device may hold a great deal of personal data, you likely also have hard copies of sensitive documents worth protecting. Documents like your birth certificate, Social Security card, and passport contain valuable information that identity thieves can use for personal gain, so you want to make sure they’re kept in a safe space.
Don’t simply shove these documents into your desk drawer. It’s best to keep them in a locked, fireproof home safe with a secure code. To keep things organized, put each document in a protective plastic sleeve and put the sleeves in a binder. This can be useful if you have a large family and need to keep track of everyone’s data.
Sophisticated hackers don’t just target individuals. They may also try to infiltrate businesses, government agencies, higher education institutions, health care facilities, and any other organization that gathers sensitive consumer information. If an entity is subject to a data breach, they’re legally required to notify any consumers who may have been impacted.
However, it’s still good to inform yourself about potential breaches that may affect you. Larger-scale data security risks are usually reported in the media. We also post about data breaches on the McAfee blog. If an entity you do business with has been affected, change your passwords and the passwords of any related accounts immediately.
Knowing possible signs of identity theft can help you catch it early so that you can continue to enjoy your time online. Educate yourself and your family about these warning signs, ensuring everybody stays safe. Here are some possible indications identity thieves have targeted you:
The internet keeps all of us connected, but that’s why identity theft protection is important. With people increasingly connected, doing more, and sharing more online, cybercriminals can pinpoint weaknesses and take advantage. Hackers are ready to leverage your information for personal gain, and identity theft is no exception.
McAfee is here to help. McAfee’s identity protection services provide 24/7 monitoring of your email addresses and bank accounts, providing up to $1 million worth of ID theft coverage. You deserve to enjoy the comfort offered by the internet without stressing about identity theft. Implement the best practices above in your household so that you and your loved ones can stay connected with confidence.
The post 10 Ways to Protect Your Identity appeared first on McAfee Blog.
Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.
Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.
Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.
Here’s a quick look at some ways identity thieves can get their hands on your valuable data:
There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.
With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.
Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.
Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.
If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.
Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.
The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.
Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.
Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.
If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.
Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.
This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.
If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.
No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:
You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.
Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.
The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.
The internet is meant for all to enjoy. And that’s who we’re looking out for—you and everyone who wants to enjoy life online.
We believe it’s important that someone has your back like that, particularly where some of today’s hacks and attacks can leave people feeling a little uneasy from time to time. You’ve probably seen stories about data breaches at big companies pop up in your news feed. Or perhaps you or someone you know had their debit or credit card number hacked. Problems like these are out there, unfortunate thorns in the side of the internet we’ve come to love. Yet while these issues persist, there’s plenty you can do to avoid them.
That’s where we have your back—doing all we can to make life online enjoyable for everyone, with protection that helps people finally feel safe and stay that way.
The reality is that nobody wants to deal with hackers, malware, and other attacks crop up on the internet. And while it’s important to be aware of those things, we’d rather that you didn’t have to worry about them. Protection should come easy. Whether it’s keeping your banking, shopping, and streaming secure, along with your privacy and personal info too, protection should feel simple and tailored to you. That’s what we strive for.
So as you think about protecting your life online, take a moment to consider what you’re protecting. As you do, you’ll see that it means far more than protecting your computers, phones, and other devices. Ultimately, it’s about protecting you, and all the important things connected to you. You can think of it in three ways …
What’s among the top things people say they want to protect? Their photos. Not far behind photos are all manner of digital treasures that people like to keep close, which ranges anywhere from music they’ve downloaded to old voicemails of their children, nieces, and nephews that they’ve saved over the years. Without a doubt, we have plenty of things stored on our computers and phones that we simply couldn’t do without.
Protecting these things means protecting the devices you use to store and access them. Installing comprehensive online protection software like ours is the first step. In addition to award-winning antivirus software and firewall protection to help keep hackers at bay (and away from your photos and other precious files), it goes a step further.
Our new Online Protection Score shows you just how safe you are and guides you through simple steps that can seal up gaps and improve your protection overall. In all, it’s a personalized and simple way to make sure you’re protected as possible and continually make improvements as they’re needed. It’s a way of getting expert protection without being an expert.
There’s also the “Important Stuff” in life, like our financial records, tax returns, and all the banking that we do on our phones and computers. And let’s throw shopping into mix because shopping’s important too! You can protect the important things like this, which can help hackers out of your business.
For starters, you can protect your important files three ways with our online protection by using a combination of the McAfee® File Lock and Shredder features to manage your privacy:
You can lock down your privacy even further with a VPN that can shield you automatically from snooping attacks online, whether at home or when using public Wi-Fi. It creates an encrypted connection that works like a private tunnel that hides your IP address and the things you’re doing online from cybercrooks. It’s ideal for keeping your sensitive personal information like your financial data, passwords, and browsing history hidden from both hackers and websites.
And here’s another big help. A password manager. You likely have dozens of passwords, plus a few more that you’ve probably forgotten about. You can protect your passwords and the accounts associated with them with a password manager that creates and securely stores a strong, unique password for each of your accounts. Plus, you can use it to update those passwords on the regular. Few things make it tougher for hackers than strong, unique passwords that get changed often. In a time of data breaches and account theft, a password manager is a great call.
While it’s important to focus on protecting things like laptops, phones, photos, files, and data, you’re ultimately protecting something far greater You. Your privacy, your personal information, your accounts, all the things that taken together make you—you. The thing is that our lives are more fluid and mobile than ever before. One moment we’re banking on our laptop, the next we’re splitting the cost of dinner with a payment on our phone. The constant here is you. You’re at the center of all this activity regardless of the device you’re using. The same goes for your family and the people you care about.
That’s why we protect people, not just their devices.
McAfee Identity Protection Service monitors the dark web for your personal info such as emails and associated passwords, up to 60 different types of critical info. If we detect that your data was stolen, you’ll get immediate alerts on the devices of your choice and guidance on how to secure your info quickly and effectively. In all, you can keep tabs on your identity any time you’re connected to the internet, and if an issue crops up you can click, solve, and carry on.
Extended identity protection offers up the extra comfort of knowing that you have licensed recovery pros on the case if identity theft does happen to you. This includes monitoring and restoration services, along with identity theft insurance for lawyer fees, travel expenses, lost wages, and more.
While that’s just a few of the ways McAfee has your back, we hope it gives you a good sense of what online protection should do—how it should protect you and all the things connected to you. And on today’s internet, that’s quite a bit. There’s so much to experience online today, and we believe you should enjoy all of it, freely and with the confidence that comes from knowing you’re safe.
The post The Internet is for Everyone to Enjoy—We’re Helping See to It appeared first on McAfee Blog.
We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.
While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.
The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.
The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.
You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.
Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.
Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.
You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.
Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.
The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.
A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.
There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.
A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.
A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.
Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.
Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:
You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.
Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.
With McAfee by your side, you can stay online confidently.
The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.
Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks.
Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it. People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds.
Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.
It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media.
Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way.
Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must.
Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.
The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.
The convenience of tapping your phone at the cash register instead of fumbling for loose change in your physical wallet is undeniable. Nearly 40% of Canadians used their mobile wallets more often in 2020 because of the perceived safety of contactless payment, according to one report.1 While digital wallets and tap to pay is becoming more widespread, you may wonder: what exactly is a digital wallet? Are they safe?
A digital wallet, also known as a mobile wallet, is a smartphone app that stores your payment information and enables tap to pay at most point-of-sale terminals. A digital wallet is perfectly safe, as long as you guard your smartphone just as closely as you would your physical wallet.
Here’s why you should secure your digital wallet and three tips to help you do so.
Think about what you store in your physical wallet: credit cards, debit cards, driver’s license, library cards, gift cards, cash. Now, imagine (or if you’ve been unlucky enough to lose your wallet in the past, think back to) the hassle that would ensue if someone stole your wallet or you misplaced it. Not only do you have to cancel your cards, notify your various banks, and wait for replacements, but the niggling worry that a stranger has access to your personally identifiable information (PII) will likely keep you up at night.
Just like you store your wallet in your front pocket when about town and check your seat before leaving a taxi or a plane, look after your smartphone just as closely. Unlike a physical wallet, whose absence is noticed quickly, a digital wallet may be compromised by a cyber pickpocket without you knowing for a while. For example, the BBC reported that researchers found a potential shortcoming in Apple Pay’s Express Transit mode where cyber pickpockets could remotely access mobile wallets.2 Luckily, the researchers’ experiment is unlikely to occur in the real world, but it’s a reminder to everyone to check their monthly bank statements for suspicious transactions. Cybercriminals get smarter and bolder by the day, so it’s not unlikely that they’ll find and exploit a digital wallet shortcoming in the future.
Follow these tips to help you use your digital wallet more confidently.
Always protect your digital wallet with a passcode! This is the best and easiest way to deter cybercriminals. It’s best if this combination of numbers is different than the passcode to your phone. Also, make sure the numbers are random. Birthdays, anniversaries, house addresses, and the last digits of your phone number are all popular combinations and are crackable codes to a resourceful criminal.
Better yet, if your mobile wallet app allows you to protect your account with facial recognition or a fingerprint scan, set it up! If your digital wallet proves difficult or impossible to enter, a cybercriminal may leave it for an easier target, keeping your PII safe.
Another way to secure your digital wallet is to make sure you always download the latest software updates. Developers are constantly finding and patching security holes, so the most up-to-date software is often the most secure. Turn on automatic updates to ensure you never miss a new release.
Before you swap your plastic cards for digital payment methods, make sure you research the digital banking app before downloading. Make sure that any app you download is through the official Apple or Android store or the financial institution’s official website. Then, check out how many downloads and reviews the app has to make sure you’re downloading an official app and not an imposter. While most of the apps on official stores are legitimate, it’s always best practice to check for typos, blurry logos, and unprofessional app descriptions to make sure.
The digital era is an exciting time to make the most of the conveniences technology affords; however, constant vigilance is key to keeping your finances and PII private. Whether you’re looking for additional peace of mind or have lost your wallet, consider signing up for an identity monitoring service like McAfee identity protection. McAfee will monitor your email addresses and bank accounts and alert you to suspicious activities up to 10 months sooner than similar services. Are you curious about how secure your current online habits are? Check your Security Protection Score today and see what steps you can take to live more confidently online.
1Canadian Payment Methods and Trends Report 2021
The post How to Secure Your Digital Wallet appeared first on McAfee Blog.
For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets.
According to the U.S. Federal Trade Commission (FTC), the reported costs of online romance scams jumped 50% from 2019 to 2020, to the tune of $304 million. And that’s not entirely because 2020 was a pandemic year. From 2016 to 2020, the volume of reported cases tripled, while reported losses nearly quadrupled. Over that period, online romance scams are not only becoming more common, but they’re also becoming more costly.
Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.
With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization, or working in the sort of jobs that would prevent them from otherwise easily meeting up in person.
With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay:
The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help.
People who have filed fraud reports say they’ve paid their scammer in a few typical ways.
One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge.
Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all.
One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.
In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends.
When it comes to meeting new people online, the FTC suggests the following:
Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up.
As mentioned above, some romance scammers troll social media and reach out through a direct message or friend request. With that, there are three things you can do to cut down your chances of getting caught up with a scammer:
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit.
Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
Security software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must.
If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel.
Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud.
If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.
Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too.
The post Phony Valentines: Online Dating Scams and How to Spot Them appeared first on McAfee Blog.
Have you ever been online and replied to a comment or post? Maybe it was on Reddit or on an influencer’s Instagram. Did other people reply to you, and were any of them unexpectedly hostile? When you’re online, a little hostility is sadly par for the course, but most people brush it off and move on to enjoy other aspects of life online. But what would you do if that unpleasant interaction went much farther than was reasonable? What if one day you discovered the most important parts of your identity had been maliciously and intentionally revealed online? Let’s talk about doxxing – what it is and how you can avoid becoming a victim of this kind of harassment.
Doxxing, derived from the hacker term “dropping docs”, is internet slang for revealing someone’s identity online for the purposes of harassing them. It usually goes way beyond simply revealing someone’s email address or name and may involve personal information like a home address or workplace, SSN, financial information, phone number, pictures, texts, IP address, and other important details. The tricky thing about doxxing is that aspects of it may not be a crime, depending on what you’ve made publicly available online. However, the context in which doxxing occurs is crucial. Often it’s the first step taken to incite more severe harassment. For instance, the doxxer may not plan on taking action against their target but instead hope that someone else does. When put up against a recent Pew Research report showing that 41% of U.S. web users experience harassment in some form, it’s clear that Doxxing is a dangerous trend online.
Doxxing is a problem that’s grown in scope simply because there’s so much more data about us being kept online. Third-party services, called data brokers, capture our account info, the sites we visit, how long we spent on them, and other kinds of metadata to create profiles they then resell to advertisers. If someone gets access to these troves of data, they can reveal extremely damaging information about an individual, or data that allows a person to be damaged. For instance, with a phone number and a current address, some criminals were able to call in SWAT teams on innocent individuals. Political dissidents are often doxxed by the governments their protesting against. And on a lighter note, the adult website Ashley Madison, which promotes extramarital affairs, had their members’ data leaked online, to the embarrassment of a few public figures.
The response should be very similar to the one you’d take if your wallet was stolen. Move fast, stem the loss, and begin remediation as soon as possible. Here are some broad steps that can be taken.
Of course, not being doxxed in the first place is the ultimate goal of a proactive online protection plan. Here’s what we recommend:
Identity theft protection services help protect your data, monitor your online accounts like emails, SSNs, and more. In addition to online monitoring, they should also offer insurance and even theft remediation if the worst should occur.
Before you tag your location, friends, or workplace in a photo think about who has access to this information. What’s gained or lost by sharing all that info? Also, security questions for your accounts should not use the name of your pet or your first-born child if you have posted those on Facebook.
Public Wi-Fi networks at coffee shops and airports may not be secure against hackers and snooping. That’s why we recommend using a VPN whenever you’re connected online. This powerful tool hides your activity and location whenever you’re online on an unsecured network.
Googling yourself is a great way to see if anyone is using your online identity in bad ways.
Social networks allow you to control who can see your data. Usually, with a few clicks, you can restrict what you show online to a great degree. For instance, makes your payments viewable to other users as a default, but can easily be changed to hide them from the public.
Using long, complex, unique passwords for every account is convenient and maybe the best way to prevent your information from being stolen. Yes, we said convenient because with a password manager you only need to remember one key to create and manage much longer ones for all your most important accounts.
The reality is that the more we live online, the more our identities will too. This does not mean we need to live a restricted life online. In fact, using comprehensive online protection, which features most of the tools above, we can remain free to enjoy life on our terms. Doxxing is something to be aware of, but with great protection, it’s far from anything we need to be worried about as we make the most of our lives online.
The post Doxxing, The Internet, and How You Can Lock Down Your Data appeared first on McAfee Blog.
Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it.
There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.
However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco:
Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits.
For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.
With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well.
As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out.
One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it.
One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.)
If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.
If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video.
If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more.
As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.
To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients.
In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them.
In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image.
Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down:
In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general.
Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about.
A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software.
Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one.
As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.
So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help.
We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them.
The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.
What’s worse than a surprise call from a law enforcement official telling you to pay a fine or be forced to serve time? Providing your personal information and paying that fine only to find out that it was all a scam. You didn’t miss jury duty; you didn’t commit a crime — you were just tricked into thinking that you did.
Sound unbelievable? It’s more likely than you’d think.
According to ZDNet1, the FBI released a warning about scammers impersonating government officials or law enforcement agencies to steal personal information and money from unsuspecting people.
After acquiring phone numbers and names from real users, scammers use fake credentials from well-known law enforcement agencies to contact victims. Under the guise of these officials, scammers claim that the user’s identity was used in a crime and ask them to provide their social security number and date of birth for verification. The fraudsters will also call or text about apparently missed jury duty, missed court dates, warrants out for arrest, or other local fines that require payment to be solved.
These criminals demand payment in multiple forms, but the most common are prepaid cards, wire transfers, and cash sent through mail or through cryptocurrency ATMs. If victims do not pay these fines or provide their personal information, the scammers in disguise will threaten them with potential prosecution or arrest.
The FBI states that no law enforcement agency will ever contact you asking for money, but if you’re still unsure whether you’re being scammed, here are a few more phishing tips that can help:
Unsolicited phone calls or texts are best avoided altogether or confirmed with a second source. Verify the caller’s identity with the organization they claim they represent. Ask for a name and position and make it clear you will be following up to verify their identity.
Do not reveal any personal or financial information over the phone, through text, or through a link provided in a text message.
Generic greetings that do not address you by name, especially when asking you to verify your identity or pay a fine, are a definite indicator that you may be being scammed.
Any strange grammar or spelling mistakes in a text message can be signs that this is someone impersonating an official agency, company, or higher-up to scam you.
Although scammers try to trick users over the phone, phishing scams can also happen over email. In addition to the tactics mentioned above, here are some extra tips on how to detect and avoid phishing emails:
Cybercriminals will often impersonate well-known brands or individuals by using fraudulent email addresses with just a few alterations of letters or characters. An example is an email address that appears as “bank0famerica.con.”
If you receive a message or email with a link, hover over the link without clicking on it. This will allow you to see a link preview. If the URL looks suspicious or doesn’t match up with the content in the email, do not interact with it and delete the entire message.
Be cautious of any attachment in an email. Scammers often use attachments as a sneaky way to deliver viruses and malware onto unsuspecting people’s devices.
Phishing scams can be deceitful, especially with the added pressure of a seemingly real (but definitely fake) government official or law enforcement agency accusing you of breaking the law. However, by following the tips outlined above, you’ll be able to spot these scams from a mile away and stay safer online!
The post What the FBI Wants You to Know About the Latest Phishing Scheme appeared first on McAfee Blog.
Camfecting doesn’t ‘just’ invade your privacy – it could seriously impact your mental health and wellbeing. Here’s how to keep an eye on your laptop camera.
The post Webcam hacking: How to know if someone may be spying on you through your webcam appeared first on WeLiveSecurity
Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.
First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.
Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.
The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.
If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.
Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.
Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.
Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.
Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.
Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.
Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.
Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.
For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.
If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.
New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.
Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.
Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:
The post How To Do A Virus Scan appeared first on McAfee Blog.
If you’re like most people, you probably use your computer for most of your online activities. It’s amazing what the internet can do to make our lives easier. But if you’ve spent any time online, you know the internet also comes with some risks.
Malware (or malicious software) is one risk of living a connected life. Whether it comes from infected websites, innocent-looking email attachments, or applications and tools you think you can trust, malware can expose your private information to cybercriminals who may use it for personal gain.
If you suspect that malicious software has infected your device, it’s important to remove it quickly to protect yourself.
Though dealing with malware can be scary, there are a few things you can do. This article will explain how malware can infect devices and how you can remove it from them.
There are many types of malware, which do their work in different ways. They can include viruses, worms, Trojans, spyware, adware, ransomware, and more.
Some common ways that Windows PCs, Macs, tablets, and smartphones can get infected include:
Malware can affect you in a variety of ways. For example, malware can allow hackers to steal your private information, uncover passwords, cause financial issues for you or your company, delete files, and render your device unusable.
Malware can also move from your computer to other devices, so you may unwittingly infect friends, family, or co-workers. It can gobble up your computer’s memory, slow its operation to a snail’s pace, and more.
For these reasons, it’s a good idea to find out how to remove malware and learn to protect yourself from it in the first place.
The Federal Trade Commission (FTC) Consumer Information points out some ways to know if malware has infected your device, including if it:
If you think your computer, smartphone or tablet has been infected by malware, the first step is to stop shopping, banking, and doing other things online that involve usernames, passwords, or other sensitive information until you have the problem resolved.
If you don’t have an antivirus program on your device, it’s a good idea to get one. McAfee’s antivirus software provides award-winning protection for your data and devices. It’s important to get antivirus software from a trusted name because some malware can even masquerade as security software.
It’s also important to make sure that your operating system for your different devices and applications are up to date. Older programs and apps might not have the latest security features — cybercriminals are constantly devising new ways to get people’s information — and outdated software can have a harder time fighting off infection.
Once your cybersecurity software is in place, you should:
If you have a PC with Windows 10 or 11, you already benefit from free virus threat protection with Microsoft Windows Defender. Windows Defender, or built-in Microsoft security, compares new files and programs against a database of known malware. It keeps an eye out for signs that an attack is underway, such as the encryption of key files.
Defender can run in active, passive, and disabled mode. In active mode, it’s the primary antivirus app on the device. This means the program will scan files, remedy any threats, and show detected threats in your organization’s security reports and in the Windows Security app.
Microsoft Defender will automatically turn off if you have another antivirus app installed and turned on. Microsoft Defender will turn back on automatically if you uninstall the other app.
In passive mode, Microsoft Defender isn’t used as the primary antivirus app on the device. It’ll scan files and report any threats but it won’t remedy those threats. Finally, Microsoft Windows can’t detect or address threats if it is disabled or uninstalled.
You can run quick and advanced scans in Windows Security. If you’re worried that a specific file or folder has been compromised, you can also run a manual scan by:
You’ll see the scan results and options for dealing with any potential threats.
Microsoft Defender is also available to protect Android smartphones from viruses and malware. It can also help against phishing and phishing and scans your Android device automatically to track and identify potentially unwanted, and dangerous, applications on your device.
Apple users, as well, have built-in antivirus software to help detect and fight off malware. Malware is commonly distributed across macOS systems by being embedded in a harmless-looking app.
Luckily, settings in Security & Privacy preferences allow you to designate the sources of software installed on your Mac. Just follow these steps:
Apple iPads and iPhones have strong built-in security and privacy protections, so it is up to the user on whether or not they want to install antivirus for additional malware protections. Apple boasts a “walled-garden” approach–meaning that their operating system is closed to outside apps and games not affiliated with their official app store unless you jailbreak the device.
Remember that while cybersecurity features built into devices are a great starting point, they’re not always comprehensive. That’s where antivirus software, like McAfee Total Protection, can help. It offers continuous protection against malware, viruses, phishing, ransomware, and other online threats. It also automatically updates so you don’t need to worry about manual upgrades.
The security software also includes alerts before you connect to risky websites and offers one-click fixes to help you stay safe online.
Antivirus software like McAfee works to block malware from infecting your computer, smartphone, or tablet. If malware somehow does get through, it can act as a powerful malware scanner by searching every file on your device for infections.
It can troubleshoot, look for vulnerabilities, and compile a list of infected software that can be quarantined (or isolated) to prevent it from doing harm and deleted at the end of the virus scan using removal tools.
McAfee’s anti-malware software updates its virus database by using an automatic web crawler that scans the internet, identifies online threats like malicious software, and figures out how to delete them.
McAfee antivirus uses this data to automatically update your device’s protective set-upl, providing strong protection so nothing harmful gets in.
Besides desktop computers, McAfee provides mobile security for both Android and Apple devices. For example, when you use your iPhone or Android phone on a public Wi-Fi system, McAfee’s Wi-Fi privacy protection (VPN) in effect turns the public network into a private one, where you can surf safely. Of course, its antivirus app regularly scans for threats and malware while actively blocking them in real time, keeping your mobile devices protected.
McAfee offers a variety of plans tailored to fit your needs and budget so your computer and other devices — including Android smartphones, Apple iPhones, and various tablets — are protected from malware and other online threats.
McAfee is a leader in consumer security, and our antivirus software is used on more than 6 million devices. It’s easy to install and use, provides 24/7 real-time threat protection, and comes with a Virus Pledge — a money-back guarantee that it’ll remove all viruses from your protected devices.
You can get antivirus software as part of McAfee’s Total Protection services. This includes all-in-one protection for your personal info and privacy, with identity restoration assistance and up to $1 million of identity theft coverage for data breaches. You also have access to identity monitoring, safe browsing, and a secure VPN.
With McAfee, you can turn apprehension about malware into the peace of mind that comes from proper protection.
The post How to Quickly Remove Malware in 2022 appeared first on McAfee Blog.
The pandemic forced many parents into screentime management Bootcamp. We learned quickly that more hours at home require more intention in managing family technology. The exact purpose holds true for summer. Before things get too crazy—vacations, camps, and a revolving door of friends—a priority might be putting a screentime plan in place.
Add to the summer equation that many parents are still on remote or hybrid work schedules, and the need for a summer screentime plan becomes even more important.
But first, what’s the cost of just winging it with screentime this summer? Doing so could harm your child both emotionally and physically. According to the American Academy of Pediatrics (AAP), children spend an average of seven hours a day on entertainment media, such as televisions, computers, phones, and other electronic devices. Now that summer is here, we can assume that number will increase.
Balancing your child’s screentime is also a safety issue. As the summer ticks on, boredom can lead to more time online, which can open the door to threats such as cyberbullying, self-esteem and body issues, risky behavior, and connecting with strangers.
Keep in mind that every family’s summer screentime balance plan will be different depending on family schedules and children’s ages. Not sure where to begin? The AAP has an excellent, customizable Media Plan that includes a Screen Time Calculator. The guide will help you design a plan based on the ages of each child in your family.
One mom on Facebook recently shared a powerful reminder that, as parents, we only have 18 summers with our kids before—poof—they are grown. She also shared an inspiring visual reminder. She keeps a clear jar with each of her children’s names on it in plain view. Inside each jar, she places 18 colorful tiny pom-poms. She subtracts one pom pom each year on their birthday. As the pom poms visually decrease, it reminds her to make the most of her time with each child. Here’s hoping your summer is packed with less screentime and more moments that make each pom pom count.
The post 6 Tips to Help Your Balance Your Children’s Summer Screentime appeared first on McAfee Blog.
It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering.
Social engineering is a cybercrime common to social media sites. It is a tactic where a cybercriminal lurks on people’s social media pages, gleaning personal information that they then use to impersonate them elsewhere.
With more than half of the global population on social media, you may think that a cybercriminal will never single you out from such a huge pool; however, it is possible.1 Luckily, you only have to make a few, easy changes to your online habits to keep your valuable private information just that: private. Check out these tips to make smart decisions and be more confident about your and your family’s online security.
Think of the types of posts you share with your dozens – or even hundreds or thousands! – of followers: updates about your life, where you live, work, or favorite travel destinations, your hobbies, pets, family members, etc. All of these details, that only you and those closest to you should know, are a valuable commodity to cybercriminals. Plus, now that social media shopping is growing in popularity, the credit card information linked to accounts is sweetening the deal for cybercriminals.
Here are a few social engineering scams that are common to social media.
People commonly create passwords based on things, places, and people that are important. Have you ever published a 20 questions-style get-to-know-me post? Those contain a lot of valuable personally identifiable information (PII). With just a few of those details about your personal life, cybercriminals can make educated guesses at your passwords, a tactic called credential stuffing. If they’re able to crack the code to one of your accounts, they’ll then input that password and login variations in several other sites, especially online banking portals, to see if they can gain entry to those too.
You’ve won! Send us your banking information and address, and you’ll receive a package in the mail or a direct deposit to your bank account!
But did you enter a drawing for a prize? Very rarely does anyone win something just by being a follower of a certain page. If you receive a message similar to the above, it’s likely a phisher trying to draw more PII and sensitive banking information out of you. Or, the message may have links within it that redirect to an untrustworthy site. If you regularly enter social media contests, keep a list and only respond to legitimate ones. Also, never give your banking information out over social media, private messages, or email.
There are plenty of valid fundraisers and petitions circulating around social media; however, there are just as many social engineering scams that dupe social media users because they inspire a strong emotion in them. For example, there have been several scams around Ukrainian donation sites. Cybercriminals often use fear, anger, or sadness to inspire people to open their wallets and share confidential banking information.
Luckily, all it takes is a few smart habits to stop social engineers in their tracks. Consider the following tips and make these small changes to your social media usage:
At this point, you’ve probably had several of your social media accounts active for over a decade. That means it’s time to do some cleaning out of your friends and followers lists. It’s best to only accept requests from people you personally know and would actually like to keep in the loop about your life. A friend and follower request from strangers could be cyber criminals in disguise. Also, consider setting your account to private so that your posts are invisible to strangers.
Social engineering hacks often bank on people acting rashly and quickly because of strong emotion, either excitement, fear, sadness, or anger. If you see a post on your newsfeed or receive a direct message that gives you a tight window to respond and asks for PII, slow down and think before acting. Double-check the destination of every link in the message by hovering over it with your cursor and checking the link preview at the bottom of your browser screen. Be careful, because some link previews include slight misspellings of legitimate websites. As a great rule of thumb, be automatically skeptical of direct messages from people you do not personally know. And if a DM from a friend seems out of the ordinary, shoot them a text to confirm they actually sent it. It could be that their social media account was hacked and a criminal is spamming their followers.
A password manager will go a long way toward ensuring you have unique, strong passwords and passphrases for every account. Not reusing passwords makes credential stuffing impossible. McAfee True Key stores all your logins and passwords and guards them with one of the strongest encryption algorithms available. All you need to do is remember your master password. It’s a great practice to also enable multifactor authentication whenever a website offers it. This makes it incredibly difficult for a cybercriminal to break into your online accounts with their educated guesses at your password.
Now that you know what to look for and the best tricks to be safe, you can feel more confident that you’re doing everything you can to protect your online accounts and private information. McAfee Protection Score can also help you take control of your online safety. This service allows you to monitor your current online safety and encourages you to take specific steps to improve it. Now you can enjoy digitally keeping in touch with your friends with peace of mind!
1Smart Insights, “Global social media statistics research summary 2022”
The post It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online appeared first on McAfee Blog.
Has your PC been hacked? Whatever happens, don’t panic. Read on for ten signs your PC has been hacked and handy tips on how to fix it.
The post How to check if your PC has been hacked – and what to do next appeared first on WeLiveSecurity
“Congratulations, you’re a winner!”
“Did you know this public figure is trying to make your life worse? Click here for what they don’t want you to know.”
“Save thousands today with just one click!”
Spam and bot accounts on social media are everywhere. You’ve likely encountered messages like these that attempt to get you to click on links or to stir your emotions in a frenzy. While bot accounts are usually more of an annoyance than anything, when they’re allowed to run rampant, they can quickly become dangerous to your personally identifiable information (PII) and create an emotionally charged mob mentality.
Here’s what you should know about bot accounts, including how to steer clear of menacing ones, plus a reminder to watch what you share on (and with) social media sites.
Bot accounts are software-automated accounts that try to blend in and act like a real user. They post updates and follow other users, though there isn’t a real person behind the account. A spam account is a type of bot account that attempts to gain financially from its automated posts. Everyday people should be wary of social media bot accounts because they can be used to disseminate false information or phishing scams.
One whistleblower of a social media giant recently divulged that the platform isn’t prioritizing deactivating bot accounts.1 This apathy sparks concerns about the company’s commitment to the security of its users. In the whistleblower’s same report, he stated that the social media site isn’t taking the necessary steps to protect itself from potential inside threats and it had fallen victim to at least 20 breaches in 2020 without reporting the incidents to the proper authorities.
Some bot accounts aren’t malicious (merely an annoying tactic by companies to spread the word about their business), but it’s best to give all of them a wide berth and never click on any links in their posts. Those links could direct to unsecured outside sites laden with malware or drop you in the middle of a phishing scheme.
You can often spot a malicious bot account by the tone of its messages. They’ll often try to inspire intense emotions, such as excitement, sadness, or rage, and attempt to get users to act or share the post. Do not engage with them, not even to argue their points. When you engage or share these posts with your network, it spreads false information and could dangerously manipulate public opinion.2
Here are a few ways you can take your cybersecurity into your own hands when you can’t be sure that social media sites are looking out for the safety of users’ information:
You can’t trust every company to look out for the safety of your personal information, but one organization you can trust is McAfee. McAfee Total Protection is a comprehensive identity and privacy protection solution for your digital life. Great social media habits go a long way toward keeping you safe online, and you can rest assured knowing that McAfee can fill in the gaps. McAfee Total Protection offers antivirus, identity monitoring, and security freeze in the case your information is leaked in a breach or a bot account gets ahold of key details.
Keep on sharing your life’s milestones with your closest friends and family online. The next time you update your status, flag any suspicious accounts you come across, so everyone can enjoy social media confidently!
1NBC News, “Twitter whistleblower alleges major security issues”
2Journal of Information Technology & Politics, “Harass, mislead & polarize: An analysis of Twitter political bots’ tactics in targeting the immigration debate before the 2018 U.S. midterm election”
The post Here’s How to Steer Clear of Bot Accounts on Social Media appeared first on McAfee Blog.
Most every parent loves a new school year. Most likely because the beloved milestone offers us a clean slate and a chance to do things better, shape new habits, and close those digital safety gaps.
The hope that fuels change is a powerful thing. However, if you want to ensure your new habits stick, there’s some science you might consider. Psychologists suggest that to make a new change permanent, you should start with smaller, micro-size choices that will lead to sustainable patterns and habits. Micro habits allow you to take safe steps that are too small to fail but effective enough to generate long-term change.
Breaking down the task online safety into bite-sized pieces is a great approach for parents eager to put better habits into play this year. Establishing new ground rules doesn’t have to include restrictions, tantrums, or tears. You can start small, commit to work together, and build your new habits over time.
So often in this blog we offer a combination of practical digital tips proven to work such as robust password protocols, privacy settings, parental controls, smart phone protection, and social network/app safety.
Today, however, we will flip that approach and give you some foundations that will no doubt support and amplify your family’s daily online safety efforts. Ready? Here we go!
We’re all connected 24/7 but to what? Equipping kids to make wise decisions online begins with intentional, face-to-face connection at home with a parent or caregiver. When the parent-child relationship is strong, trust grows, and conversation flows. If and when a challenge arises, your child is more likely to turn to you.
Micro-habit: If your family doesn’t eat dinner together, start with one night a week (stay consistent with the day). Make the dinner table a no-phone zone and spend that time together listening and connecting. Build from there.
The new school year is a chance to get more involved with your child’s day-to-day communities (on and offline), including their teachers, friend groups, or hobbies. If you’ve been on the sidelines in the past, taking a few steps into their world can give you an exceptional understanding of their online life. Knowing where they go and who they know online has never been more critical, as outlined in our recent Connected Family Report.
Micro-habit: Does your child have a favorite app? Download it, look around, and understand the culture.
Summer—coupled with extra time online (often unmonitored)—can wreak havoc on a child’s sleep patterns, which, in turn, wreaks havoc on a family. If you have a tween or teen, ensuring they get the required hours of sleep is a significant way to keep them safe online. Think about it. Fatigue can impair judgment, increase anxiety, impact grades, and magnify moodiness, putting a child’s physical and emotional wellbeing at risk online and off.
Micro-habit: Think about setting a phone curfew that everyone agrees on. Giving your child input into the curfew makes it less of a restriction and more of a health or lifestyle shift. Remember, your child’s device is their lifeline to their peers so cutting them off isn’t a long-term solution.
With kids spending so much time on apps like TikTok, Instagram, Snapchat, and YouTube, those platforms inevitably influence your child more than just about anyone. Be on the lookout for behavior changes in your child that may be connected to digital risks such as cyberbullying, sextortion, gaming addiction, inappropriate content, or connecting with strangers.
Micro-habit: Consider setting time limits that allow your child to enjoy their online hangouts without being consumed or overly influenced by the wrong voices. Apply limits in small blocks at first and grow from there.
Balancing your online life with face-to-face activities and relationships is a must for your child’s physical and emotional wellbeing. But sometimes, striving for that balance can feel overwhelming. Being too stringent can cause big plans to collapse, sending our behaviors in the opposite direction. Balance requires constant re-calibration and pausing to take those small bites.
Micro-habit: Commit to one family outdoor activity together a month. Take a hike, learn to fish, take up tennis. Make the outings phone-free zones. Be consistent with your monthly micro-habit and build from there.
It’s been proven that any change you attempt to make ignites a degree of friction. And prolonged friction can discourage your efforts to stick to new habits. Ignore that noise and keep moving forward. Stay the course parents because this is the year your best intentions take shape.
The post Kicking Off a New School Year with New Online Habits appeared first on McAfee Blog.
It’s too bad cybercriminals don’t funnel their creativity into productive pursuits because they’re constantly coming up with nefarious new ways to eke out money and information from unsuspecting people. One of their newest schemes is called synthetic identity theft, a type of identity theft that can happen to anyone. Luckily, there are ways to lower the chance of it happening to you. And if it does happen to you, there are a few preventive measures you can take. Plus when you’re able to identify the early signs, you can minimize its damage to your finances and your credit.
Here’s everything you need to know about synthetic identity theft in order to keep your and your family’s information safe.
Synthetic identity theft occurs when a cybercriminal steals a real Social Security Number (SSN) but fabricates the rest of the details that are associated with that SSN, such as the full name and birthdate. With this valid SSN, they’re able to create an entirely new identity and use it to take out loans, apply for credit cards, or even purchase a house.
This form of identity theft is more difficult than traditional identity theft to detect. When a criminal steals someone’s entire identity – their name, birthdate, address, and SSN – there are more flags that could raise the alarm that something is amiss. Additionally, in some cases of synthetic identity theft, cybercriminals play the long game, meaning that they build up excellent credit with their new fake identity for months or even years. Then, once they’ve squeezed as much as they can from that great credit, they rack up huge charges against that credit and flee. It is only then when creditors demand payment that the rightful owner of the SSN finds out their identity was compromised.
Synthetic identity theft can severely damage the credit or finances of the person to whom the SSN truly belongs. It most often occurs to people who don’t closely monitor their credit, such as children, people in jail, or the elderly, but it can happen to anyone.
The signs of synthetic identity theft are a bit different than the signs of regular identity theft. In traditional identity theft, you may receive bills to your address either with someone else’s name on them or for organizations with which you don’t have an account. However, in the case of synthetic identity theft, since the thief makes up an entirely new name and address, you’re unlikely to accidentally get their mail.
The major red flag is if your credit score is drastically lower (or higher) than you remember it being. Did you know that you can request one free credit report per year from each major credit bureau? Get in the habit of ordering reports regularly to keep tabs on your credit and confirm that there are no new accounts that you didn’t create.
Check out these tips on how to protect your identity online to hopefully prevent it from ever happening to you:
McAfee Identity Protection is a comprehensive identity monitoring service that protects your identity and privacy from the fastest-growing financial crimes in America. McAfee can scan risky websites to see if your information was leaked in a recent breach. Additionally, with the new security freeze feature, you can deny access to your credit report, which stops fraudsters from opening new credit cards or bank or utility accounts in your name. Finally, if the worst does happen, McAfee Identity Protection offers up to $1 million in identity theft coverage and restoration.
If you don’t do so already, commit to a routine of monitoring your credit and financial accounts. It only takes a few minutes every month. To fill in the gaps, trust McAfee!
The post What Is Synthetic Identity Theft? appeared first on McAfee Blog.
Have you ever said something you wish you could take back? Maybe it was a comment muttered in the heat of the moment that hurt someone’s feelings. Or maybe you just had a night out full of silly antics that you wouldn’t want your boss or grandma to see.
These are completely normal occurrences that happen all the time. We’re human! We make mistakes and letting loose every now and again is good for us. When these scenarios happen in person, we’re able to apologize or explain ourselves; however, the social media age complicates things. High-def cameras and video recorders are in everyone’s pocket, meaning that in-person slip-ups or lapses in judgement can come back to haunt you in a cyberscheme known as doxing.
Doxing can be harmful to one’s reputation and can cost someone their job, their friends, or their privacy. Here are five things you should know about doxing, plus some tips on how to prevent it from happening to you.
The term doxing originated from the phrase “dropping documents/docs.” It refers to a situation where an enemy or a rival seeks to tarnish the reputation of someone else by releasing documents (aka dropping docs) about them. These documents often contain personally identifiable information (PII) – like full names, birthdates, addresses, employment details, financial information, phone numbers, email addresses – and private correspondences or embarrassing videos or photos. The doxer – or the person dropping the documents – will publish these private details online, whether that’s on a forum, on social media, or a blog.
Doxing is considered cyberbullying because it is a form of online harassment. The doxer often does so with the intent of drumming up widespread hate about the victim and having the release of these private details negatively affect the victim’s life, such as getting them fired from their job or breaking up a relationship.
Doxing happens most frequently to public figures, such as celebrities, politicians, streamers, and journalists. It is also a prevalent practice in the hacking community, where hackers reveal the identities of the real people behind forum usernames. However, anyone is susceptible to having their PII or sensitive photos or videos widely released on the internet for the sake of reputation sabotage. All it takes is for one scorned partner, a disgruntled coworker, or a disagreement to set a doxer on a warpath.
When the saboteur doesn’t have to dig into your past via the dark web or through hacking a personal device, doxing isn’t illegal. It’s malicious and can be emotionally damaging, but there is no law stopping a doxer from publishing the private details of someone else. Doxing crosses the line into a crime when it is accompanied by threats.
So, if a doxer didn’t hack a personal device or buy the PII off the dark web, where did they find these details? Oftentimes, people incriminate themselves with their social media footprint. What seems like ancient history in your social media timeline is again front and center after just a few minutes of scrolling.
Check out these tips that can lessen the chances of doxing happening to you:
In addition to the above tips, McAfee can help you fill in the gaps in your defense. McAfee Total Protection is an all-in-one privacy and identity protection service that includes all the tools you need to secure your PII and help you recover if identity theft occurs after a doxing incident. Personal Data Cleanup scans 40 risky data broker sites for your information. If you appear on any of those sites, McAfee will help you remove it to keep your PII out of a doxer’s hands.
The post 5 Things About Doxing You Should Know appeared first on McAfee Blog.
Has your Wi-Fi speed slowed down to a crawl? Here are some of the possible reasons along with a few quick fixes to speed things up.
The post Why is my Wi‑Fi slow and how do I make it faster? appeared first on WeLiveSecurity
Cross-site tracking cookies have a bleak future but can still cause privacy woes to unwary users
The post Third‑party cookies: How they work and how to stop them from tracking you across the web appeared first on WeLiveSecurity
I can’t tell you how many times over my 25 years of parenting that I’ve just wanted to wrap my boys in cotton wool and protect them from all the tricky stuff that life can throw our way. But unfortunately, that’s never been an option. Whether it’s been friendship issues in the playground, dramas on a messaging app or dealing with broken hearts, it can be really hard watching your kids experience hardship.
But one thing I have learnt from years of mothering is that if you spend some time getting ahead of a potentially challenging situation then you’ve got a much better chance of minimising it. Or better still preventing it – and this absolutely applies to cyberbullying.
In early 2022, McAfee interviewed over 15,000 parents and 12,000 children worldwide with the goal of finding out how families both connect and protect themselves online. And what they found was astounding: Aussie kids reported the 2nd highest rate of cyberbullying (24%) out of the 10 countries surveyed. American children reported the highest rate. The average for all countries was 17%. Check out my post here with all the details.
So, to dig deeper into this issue of cyberbullying, McAfee commissioned additional research in August this year to better understand what cyberbullying looks like, where it happens and who the perpetrators are. And the biggest takeaways for Aussie kids:
You can check out my post here with all the details.
So, if you need to grab a cuppa and digest all this, I don’t blame you! It’s a lot. But, as mentioned before, I honestly believe that if we get ahead of the challenges, we have a greater chance of minimising the fall out. So, without further ado – here is my advice on what you can do NOW to minimise the chance of your kids being involved in cyberbullying – either as the victim or the perpetrator.
As soon as your kids move on from just watching movies and playing games on their devices, you need to talk about the importance of ‘being nice’ online. A more natural way around this is to extend your parenting advice to include the online world too. For example:
And don’t forget the importance of role-modelling this too!
One of the best things you can do is to create a family culture where honest and genuine two-way communication is a feature of family life. If your kids know they can confide in you, that nothing is off-limits and that you won’t overreact – then they are more likely to open-up about a problem before it becomes overwhelming and ‘unsolvable’.
Parents who have a comprehensive understanding of their child’s life will be better able to detect when things aren’t going well. Knowing who your kid’s friends are, who they ‘sit with’ at lunchtime, their favourite music and their boyfriend or girlfriend needs to be a big priority. I also encourage parents to establish relationships with teachers or mentors at school so they can keep their ‘ear to the ground’. When a child’s behaviour and interests change, it can often mean that all isn’t well and that some detective work is required!
Cyberbullying can have a variety of definitions which can often cause confusion. In McAfee’s research, they used the definition by StopBullying.Gov:
Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation. Some cyberbullying crosses the line into unlawful or criminal behaviour.
McAfee’s definition was then expanded to include specific acts of cyberbullying, such as:
Along with other acts, including:
Now, I appreciate that reading your children several minutes of definitions may not be very helpful. So, instead, keep it simple and amend the above to make it age appropriate for your kids. You may choose to say that it is when someone is being mean online, if your kids are very young. But if you have tweens in the house then I think more details would be important. The goal here is for them to understand at what point they shouldn’t accept bad behaviour online.
As soon as your kids are actively engaged with others online, they need to have an action plan in case things go awry – probably around 6-7 years of age. In fact, I consider this to be a golden time in parenting – a time when your kids are receptive to your advice and often keen to please. So, this is when you need to help them establish good practices and habits that will hold them in good stead. This is what I would instil:
Now, of course not all bad behaviour online will be defined as cyberbullying – remember we all see the world through different lenses. However, what’s important here is that your kids ask for help when they experience something that makes them feel uncomfortable. And while we all hope that it is unlikely that you will need to escalate any interactions to the police or the eSafety Commissioner, knowing what the course of action is in case things get out of hand is essential.
There is so much research on the connection between the lack of empathy and bullying behaviours. In her book Unselfie, Parenting expert Michelle Borba explains that we are in the midst of an ‘empathy crisis’ which is contributing to bullying behaviour. She believes teens today are far less empathetic than they were 30 years ago. Teaching your kids to ‘walk in someone’s else’s shoes’, consider how others feel and have a focus on compassion will go a long way to developing an empathetic lens. You can read more about helping develop empathy in your child here.
There is no doubt that cyberbullying is one of the biggest parenting challenges of our generation and, unfortunately, it isn’t going to disappear anytime soon. So, get ahead of the problem – teach your kids about kindness from a young age, create an open family communication culture, make empathy a priority in your family and give them an action plan in case things get tricky online. But most importantly, always listen to your gut. If you think things aren’t right with your kids – if they don’t want to go to school, seem emotional after using their devices or their behaviour suddenly changes, then do some digging. My gut has never let me down!
Take care
Alex
The post What You Do Now To Protect Your Child From Cyberbullying appeared first on McAfee Blog.
Had your Instagram account stolen? Don’t panic – here’s how to get your account back and how to avoid getting hacked (again)
The post What happens with a hacked Instagram account – and how to recover it appeared first on WeLiveSecurity
How do hackers hack phones? Several ways. Just as there are several ways you can prevent it from happening to you.
The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves.
However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first taking a look at some of the more common attacks.
Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass along your personal information into the hands of hackers—all of which can lead to some of the symptoms listed above.
These are a classic form of attack. In fact, hackers have leveled them at our computers for years now too. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. And these attacks take many forms, like emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over that info or that install malware to wreak havoc on your device or likewise steal information. Learning how to spot a phishing attack is one way to keep yourself from falling victim to one.
Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they can possibly access your data and info, yet that data and info must be downloaded while the phone is within range. As you probably gathered, this is a more sophisticated attack given the effort and technology involved.
In August of 2019, the CEO of Twitter had his SIM card hacked by SIM card swapping scam. SIM card swapping occurs when a hacker contacts your phone provider, pretends to be you, and then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card will be deactivated, and your phone number will be effectively stolen. This means the hacker has taken control of your phone calls, messages, and so forth. This method of hacking requires the seemingly not-so-easy task of impersonating someone else, yet clearly, it happened to the CEO of a major tech company. Protecting your personal info and identity online can help prevent hackers from impersonating you to pull off this and other crimes.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.
With “See Yourself in Cyber” as the theme for this year’s Cybersecurity Awareness Month, the focus is on you with a look at several quick ways you can quickly get safer online.
Now in its 21st year, Cybersecurity Awareness Month marks a long-standing collaboration between the U.S. government and private industry. It’s aim, empower people to protect themselves from digital forms of crime. And that stands as a good reminder. Phishing attacks, malware, and the other threats we regularly talk about in our blog are indeed forms of crime. And where there’s crime, there’s a person behind it.
It can be easy to lose sight of that, particularly as the crook on the other end of the attack is hiding behind a computer. Cybercrime can feel anonymous that way, yet it’s anything but. Whether a single bad actor or as part of a large crime organization, people power cybercrime.
Yet just as you secure your home to prevent yourself from becoming a victim of a criminal, you can also secure your digital life to prevent yourself from becoming a victim of cybercriminal.
You have plenty of places where you can start, and they’re all good ones. Even a handful of the simplest measures can significantly decrease your risk. Better yet, several take far less time to put into place than you might think, while yet more work automatically once you implement them—making them a sort of “set it and forget it” security measure.
With that, this five-step list can get you going:
Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.
Updates do all kinds of great things for gaming, streaming, and chatting apps, like add more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.
For your computers and laptops:
For your smartphones:
For your smartphone apps:
Often overlooked is the humble browser. Yet if you think about it, the browser is one of the apps we use most often. Particularly on our desktops. It takes us shopping, to shows, the bank, and even work. Hackers realize that, which is why they love targeting browsers. Whether it’s through vulnerabilities in the code that runs the browser, injecting malicious code into a browser session, or any one of several other attack vectors, hackers will try to find a way to compromise computers via the browser.
One of the best ways to keep your browser safe is to keep it updated. By updating your browser, you’ll get the latest in features and functionality in addition to security fixes that can prevent attacks from hackers. It’s a straightforward process, and this article will show you can set your browser to automatically update.
Whether they come by way of an email, text, direct message, or as bogus ads on social media and in search, phishing attacks remain popular with cybercriminals. Across their various forms, the intent remains the same—to steal personal or account information by posing as a well-known company, organization, or even someone the victim knows. And depending on the information that gets stolen, it can result in a drained bank account, a hijacked social media profile, or any number of different identity crimes. What makes some phishing attacks so effective is how some hackers can make the phishing emails and sites they use look like the real thing, so learning how to spot phishing attacks has become a valuable skill nowadays. Additionally, comprehensive online protection software will include web protection that can spot bogus links and sites and warn you away from them, even if they look legit.
Some signs of a phishing attack include:
Email addresses that slightly alter the address of a trusted brand name so it looks close at first glance.
Again, this can take a sharp eye to spot. When you get emails like these, take a moment to scrutinize them and certainly don’t click on any links.
Another way you can fight back against crooks who phish is to report them. Check out ReportFraud.ftc.gov, which shares reports of phishing and other fraud with law enforcement. Taken together with other reports, your information can aid an investigation and help bring charges on a cybercriminal or an organized ring.
Chances are you’re using multi-factor authentication (MFA) on a few of your accounts already, like with your bank or financial institutions. MFA provides an additional layer of protection that makes it much more difficult for a hacker or bad actor to compromise your accounts even if they know your password and username. It’s quite common nowadays, where an online account will ask you to use an email or a text to your smartphone to as part of your logon process. If you have MFA as an option when logging into your accounts, strongly consider using it.
This list can get you started, and you can take even more steps now that you’re rolling. Keep dropping by our blog for more ways you can make yourself safer, such as on social media, your smartphone, in app stores, and more. Visit us any time!
The post See Yourself in Cyber – Five Quick Ways You Can Quickly Get Safer Online appeared first on McAfee Blog.
Malicious software, or “malware,” refers to any program designed to infect and disrupt computer systems and networks. The risks associated with a malware infection can range from poor device performance to stolen data.
However, thanks to their closed ecosystem, built-in security features, and strict policies on third-party apps, Apple devices tend to be less prone to malware infections compared to their Android counterparts. But it’s important to note that they’re not completely without vulnerabilities.
Several iPhone viruses could infect your smartphone and affect its functionality, especially if you jailbreak your iPhone (that is, opening your iOS to wider features, apps, and themes).
This article covers how you can detect malware infections and how to remove viruses from your device so you can get back to enjoying the digital world.
Malware can affect your iPhone in a variety of ways. Here are a few telltale signs that your iPhone might have an unwelcome visitor.
If you notice any of the signs above, it’s a good idea to check for malware. Here are some steps you can take.
If you’ve confirmed malware on your iPhone, don’t worry. There’s still time to protect yourself and your data. Below is an action plan you can follow to remove malware from your device.
In many cases, hackers exploit outdated versions of iOS to launch malware attacks. If you don’t have the latest version of your operating system, it’s a good idea to update iOS to close this potential vulnerability. Just follow these steps:
It might sound simple, but restarting your device can fix certain issues. The system will restart on its own when updating the iOS. If you already have the latest version, restart your iPhone now.
If updating the iOS and restarting your device didn’t fix the issue, try clearing your phone’s browsing history and data. If you’re using Safari, follow these steps:
Keep in mind that the process is similar for Google Chrome and most other popular web browsers.
Malicious software, such as spyware and ransomware, often end up on phones by masquerading as legitimate apps. To err on the side of caution, delete any apps that you don’t remember downloading or installing.
The option to restore to a previous backup is one of the most valuable features found on the iPhone and iPad. Essentially, this allows you to restore your device to an iCloud backup made before the malware infection.
Here’s how:
If none of the steps above solves the problem, a factory reset might be the next order of business. Restoring your phone to factory settings will reset it to its out-of-factory configuration, deleting all of your apps, content, and settings in the process and replacing them with original software only.
To factory reset your iPhone, follow these steps:
The best way to protect your iOS device is to avoid malware in the first place. Follow these security measures to safeguard your device:
If you have an iPhone and are like most other people, you probably use your device for almost everything you do online. And while it’s amazing to have the internet in the palm of your hands, it’s also important to be aware of online threats like malware, which can put your digital life at risk.
The good news is that McAfee has your back with our award-winning and full-scale mobile security app. McAfee Mobile Security provides full protection against various types of malware targeting the Apple ecosystem. With safe browsing features, a secure VPN, and antivirus software, McAfee Security for iOS delivers protection against emerging threats, so you can continue to use your iPhone with peace of mind.
Download the McAfee Security app today and get all-in-one protection.
The post A Guide to Remove Malware From Your iPhone appeared first on McAfee Blog.
What are the warning signs that someone has hijacked your Steam account? Here is what to look for and what you can do to get your account back.
The post Steam account hacked? Here’s how to get it back appeared first on WeLiveSecurity
Hackers have posted another batch of stolen health records on the dark web—following a breach that could potentially affect nearly 8 million Australian Medibank customers, along with nearly 2 million more international customers.
The records were stolen in October’s reported breach at Medibank, one of Australia’s largest private health insurance providers. Given Australia’s population of almost 26 million people, close to a third of the population could find themselves affected.
The hackers subsequently issued ransomware demands with the threat of releasing the records. With their demands unmet, the hackers then started posting the records in batches, the first on November 8th and the latest dropping on November 14th.
According to Medibank, the records and information could include diagnoses, a list of conditions, and further information such as:
“[P]ersonal data such as names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for AHM customers (not expiry dates), in some cases passport numbers for our international students (not expiry dates), and some health claims data.”
Medibank continues to keep its customers up to date on the latest developments on its website and further states they will contact customers, via email and post, to clarify what has been stolen and what has been published on the dark web.
Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. In the case of Medibank, the hackers posted the stolen information on the dark web, which unfortunately means that the likelihood of a potential scammer or thief obtaining this information is a near certainty.
In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part.
Home Affairs Minister Clare O’Neil called for Australians to “Contact Services Australia if you believe there has been unauthorised activity in your Medicare account.” Further, Australians can take the following additional steps to protect themselves in the wake of identity theft.
With some personal information in hand, bad actors may seek out more. They may follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches.
If you are contacted by Medibank, make certain the communication is legitimate. Bad actors may pose as Medibank to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the Medibank website or contact them by phone directly.
While it does not appear that login information was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly can reduce your risk in the event of a data breach. Namely, a breached password is no good to a hacker if you’ve changed it.
While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it.
An identity monitoring service can monitor everything from email addresses to credit cards, bank account numbers and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s identity monitoring service helps you keep an eye on your personal info and provides alerts if your data is found, averaging 10 months ahead of similar services.
When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in your name. This may include identity theft, where someone pretends to be you, generally to gain access to more information or services, and may escalate to identity fraud, where funds are stolen from your account.
Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies in Australia— Equifax, illion, and Experian. This will help prevent bad actors from opening new lines of credit or take out loans in your name by “freezing” your credit report so that potential creditors cannot pull it for reference. Terms of freezing a credit report will vary, so check with each agency for details.
A complete suite of online protection software can offer layers of extra security. Identity thieves generally focus on easy targets to save time. Elevated security across the majority of your data can make you a far more difficult target. In addition to more private and secure time online with a VPN, identity monitoring, and password management, this includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, McAfee offers support from a licensed recovery pro who can help you restore your credit, just in case.
Per Medibank, some victims of the breach may have had their driver’s licence number exposed. Given that a licence number is such a unique piece of personally identifiable information, anyone notified by Medibank that theirs may have been affected should strongly consider changing them. The process for replacing a licence document will vary depending on your state or territory.
The recent Optus breach of September 2022 saw some states and territories propose making exceptions to the rules for attack victims, so look to your local government for guidance.
Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the Medibank breach.
However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, which makes protection a must.
The post The Medibank Data Breach – Steps You Can Take to Protect Yourself appeared first on McAfee Blog.
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