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A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam

By McAfee

Written by James Schmidt 

Editor’s Note: We often speak of online scams in our blogs, ones that cost victims hundreds if not thousands of dollars. This account puts a face on one of those scams—along with the personal, financial, and emotional pain that they can leave in their wake. This is the story of “Meredith,” whose aunt “Leslie” fell victim to an emerging form on online elder fraud. Our thanks to James for bringing it forward and to “Meredith’s” family for sharing it, all so others can prevent such scams from happening to them. 

 

“Embarrassing. Simply embarrassing.” She shook her head. “It’s too raw. I can’t talk about it right now. I need time.”   

Her aunt had been scammed. To the tune of $100,000 dollars. My colleague—we both work in the security industry—felt a peculiar sense of loss. 

“I work in this industry. I thought I’d done everything right. I’ve passed on enough warnings to my family and friends to ensure they’d avoid the fate of the scammed.  Simply because I’m in this industry does not imply my circle is always aware of all the threats to them, even if I do my best to teach them.” 

“My mental state, recently, borders on shame; this feeling, you know? How could someone working in my industry have something like this happen to a family member?”  

I told her many people working in other industries cannot control what happens to people in their families even if people in that industry had knowledge that could have helped them or otherwise avoided a problem altogether. 

“I know, but this simply should never have happened! My aunt is one of the smartest, most conscientious people I know, and she fell for this. It’s crazy and I can’t wrap my head around it.” 

My colleague, let’s call her Meredith (not her real name as she’s a bit ashamed to know this happened to a family member), told me the beginnings. 

Let’s call her aunt Leslie. 

Her story unfolds, the overall picture a pastiche of millions of people in the United States today. Her aunt is retired, bored, lonely, and isolated. She feels adrift without something to occupy her time; she was looking for companionship, connections, someone (anyone) to talk to. Her feelings intensified during the pandemic. She morphed into perfect prey for scammers of what is now known as the “Pig Butchering Scam.” 

The term “Pig Butchering” has a visceral and raw feel to it, which falls right in line with how brutal this scam can be. It’s a long con game, where the scammer befriends the victim and encourages them to make small investments through the scammer, which get bigger and bigger over time. The scammer builds trust early with what appear to be small investment wins. None of it is legit. The money goes right into the scammer’s pocket, even as the scammer shows the victim phony financial statements and dashboards to show off the bogus returns. Confidence grows. The scammer wrings even larger sums out of the victim. And then disappears.  

It was a targeted attack that started innocuously enough with a “fake wrong number”. An SMS arrives. A text conversation starts. The scammer then apologizes but tells Leslie someone gave them the number to initiate the text. 

The scammer then uses emotional and psychological techniques to keep Leslie hooked.  “How are you, are you having a nice day?” Leslie, being bored and interested, engages willingly.     

The scammer asks to talk directly, not via text: and a phone conversation ensues.  The scammer proceeds to describe—in very soothing detail—what they are doing, helping people, like Leslie, invest their “hard-earned money” into something that will make them more money, to help them out in retirement. 

Of course, it is too good to be true.  

“The craziest part of all of this is my aunt refuses—to this day—to believe she’s been scammed!” 

She still thinks this scammer is a “friend” even though the entire family is up in arms over this, all of whom beg her aunt to “open her eyes.” 

“My aunt still thinks she’d going to see that money again, or even make some money, which is crazy. The scammers are so good at emotional intelligence; really leveraging heartstrings and psychological makeup of the forlorn in society. My aunt finally agreed to stop sending more money to the scammers, but only after the entire family threatened to cut her off from the rest of the family. It took a lot to get her to stop trusting the scammers.” 

Meredith feels this is doubly sad as the aunt in question is not someone they’d ever imagine would in this predicament. She was always the upright one, always the diligent and hardworking and the best with money. She is smart and savvy and we could never imagine her to be taken by these people and taken so easily. It boggles the mind.” 

She did start to change in the last few years. And the pandemic created a weird situation. Retirement, loneliness from loss of a partner, and the added burden of the pandemic created a perfect storm for her to open herself up to someone willingly, simply for the sake of connection. 

“No one deserves this. It has rocked my family to the core. It is not only about the money, but we’ve found family bonds stretched. She believes these random people, these scammers, more than she believes her own family. Have we been neglectful of our aunt? Does she no longer put her faith in people she knows, rather gives money to complete strangers?” 

Being a security professional does not provide magical protection. We are more aware of scams and scammers, and how they work, and what to look for, and we try to do all we can to keep our family aware of scams out there in the big wide world, but we are human. We fall short. 

Diligence is action. Awareness is action. Education is action. 

We need to be better, all of us, at socializing risky things. We need to consistently educate our family and friends to protect themselves, not only via security software (which everyone should have as default) but by providing tips and tricks and warnings for things we all need to be on the lookout. This is not a one-time thing. The cliché holds true: “If you see something say something.” Repetition helps.  

In today’s world, the need for protecting people’s security, identity, and privacy is critical to keeping them safe. Scammers long stopped focusing on attacking only your computer. Now focus more than ever on YOU: your identity, your privacy, your trust. If they get you there, they soon get your money. 

As for contributing factors to scammers success with their victims, such as loneliness, isolation, and boredom, they all have remedies.  Make connections with your loved ones, especially those easily tagged as vulnerable, those you feel might be at risk. Reach out. It may be hard sometimes due to distance and other factors but make it a point to connect. There is a reason these scammers are succeeding. They are stepping into roles of companions to people who are desperate for connection.   

Most people are greatly saddened at seeing other people being “taken.” Let’s work together to help stop the scammers. 

Look out for each other, and get your people protected! 

Editor’s Closing Note:  

If you or someone you know suspects elder fraud, the following resources can help: 

For further reading on scams and scam prevention, check out the guides in our McAfee Safety Series, which provide in-depth advice on protecting your identity and privacy—and your family from scams. They’re ready to download and share. 

The post A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam appeared first on McAfee Blog.

Start the New Year Right With This 3-Step Digital Detox

By McAfee

Pledging to follow healthier habits is consistently the most popular new year’s resolution. That January 1st promise looks different to everyone: snacking less often, going to the gym more often, drinking more water, drinking less soda, etc. This year, instead of a juice cleanse subscription, opt for a healthier habit that’s not an unappetizing shade of green: follow this digital detox, instead! In three easy steps, you can make great strides in improving your digital wellness. 

1. Update

There are various aspects of your digital habits that you should consider updating for a more private and safer online life. For starters, update your passwords. Do you reuse the same password for multiple online accounts? Doing so puts your personally identifiable information (PII) at great risk. For example, if a business with which you have an online shopping account is breached by a cybercriminal, your login and password combination could make it on the dark web, through no fault of your own. Then, through a brute force attack, a criminal could use that same password and username combo to walk into your banking or tax filing accounts.   

Remembering unique, complicated passwords and passphrases for your dozens of online accounts would be impossible. Luckily, there’s software that remembers them for you! It’s called a password manager, which acts as a vault for all your login information. Just remember one master password, and you can be confident in the security of your accounts and never have to deal with the hassle of forgetting passwords. 

Another aspect of updating you should adopt in 2023 is making an effort to always upgrade to the latest software updates on all your devices. The easiest way to do this is to turn on automatic updates. From there, you don’t need to take any further action! Apps and operating systems (like Apple, Android, and Windows) often release updates to patch security vulnerabilities. When you run outdated software, there’s a chance a cybercriminal could take advantage of that security gap. 

Finally, make sure that you keep updated on the latest security headlines. Consider setting up news alerts to notify you when a breach occurs at a company that you frequent or have an account with. Speed is often key in making sure that your information remains safe, so it’s best practice to have your finger on the pulse on the security news of the day. 

2. Connect

A new year digital detox can be a whole family affair. Connect with your family, anyone connected to your home network, and your elderly relatives to get everyone on the same page with security best practices. Here are some common online security snags people of all ages encounter: 

Social media oversharing.

Everyone has an oversharer on their newsfeed. Alert your family members of the dangers of posting too much about their personal life. When someone takes those “get to know you” quizzes and posts their answers, cybercriminals can use that post to take educated guesses at your passwords. Additionally, social engineers can tailor social media scams to specific people in order to increase the chances of tricking someone into sending money or sharing valuable personal or banking details. 

Falling for phishing.

While spam filters catch a lot of phishing emails, phishers are getting smarter by the day and are making their attempts more and more believable. Connect with your loved ones and make sure they know how to recognize phishing emails, texts, and social media direct messages. Telltale signs of a phishing message include:  

  • Typos and grammar mistakes 
  • Over-the-top language that makes you feel very angry, sad, or excited 
  • Harsh consequences for not replying within a short timeframe 
  • Requests for passwords or Social Security Numbers 
  • Blurry logos 

If you’re ever unsure if a message is a phishing attempt, the best course of action is to just delete it. If the “sender” is a well-known institution, follow up with a phone call using the official customer service number listed on their website. The phisher may also claim to be someone you know personally. In that case, give the loved one in question a phone call. It’s a good excuse to reconnect and have a nice conversation! 

Visiting unsafe sites.

In the quest for free streams of the latest new show or movie, people often encounter unsafe sites that hide malware, spyware or other types malicious links and programs. Some types of malware can jump from one device to others connected to the same home Wi-Fi network. That’s why it’s important to make sure everyone under your roof practices excellent digital security habits. One wrong click could sink an entire household. Consider signing up your family for a safe browsing extension that can notify you when you stray onto a risky site. So, instead of putting your device at risk during movie night, connect with your friends or loved ones over one copy of a safely and officially purchased version. 

3. Balance

As with any new health regimen, immediately zooming from zero to a hundred will likely be overwhelming and result in failure. The same goes for adopting new digital safety habits. If you try to do too much at once, all the security measures you put in place will likely get in the way of your daily online activities. The more inconvenient it is, the more likely you may be to cut corners; thus, negating all the progress you’ve made. 

Being cybersafe doesn’t mean you can’t still enjoy your connected devices to the fullest. It just means that you may need to act with more intention and slow down before volunteering personal details online or clicking on links.  

Supplement Your Digital Detox With McAfee+ 

To supplement your digital detox, consider signing up for McAfee+ Ultimate to make 2023 the year for a safer online you. McAfee+ Ultimate includes all the tools you need to live your best online life safely and privately, including a password manager, web protection, unlimited VPN and antivirus, and $1 million in identity theft coverage and restoration for peace of mind. 

Cheers to a digitally smart 2023! 

The post Start the New Year Right With This 3-Step Digital Detox appeared first on McAfee Blog.

Unwrapping Some of the Holiday Season’s Biggest Scams

By McAfee

Even with the holidays in full swing, scammers won’t let up. In fact, it’s high time for some of their nastiest cons as people travel, donate to charities, and simply try to enjoy their time with friends and family. 

Unfortunate as it is, scammers see this time of year as a tremendous opportunity to profit. While people focus giving to others, they focus on taking, propping up all manner of scams that use the holidays as a disguise. So as people move quickly about their day, perhaps with a touch of holiday stress in the mix, they hope to catch people off their guard with scams that wrap themselves in holiday trappings. 

Yet once you know what to look for, they’re relatively easy to spot. The same scams roll out every year, sometimes changing in appearance yet remaining the same in substance. With a sharp eye, you can steer clear of them. 

Watch out for these online scams this holiday season 

1. Shopping scams 

With Black Friday and Cyber Monday in the books, we can look forward to what’s next—a wave of post-holiday sales events that will likewise draw in millions of online shoppers. And just like those other big shopping days, bad actors will roll out a host of scams aimed at unsuspecting shoppers. Shopping scams take on several forms, which makes this a topic unto itself, one that we cover thoroughly in our Black Friday & Cyber Monday shopping scams blog. It’s worth a read if you haven’t done so already, as digs into the details of these scams and shows how you can avoid them.  

However, the high-level advice for avoiding shopping scams is this: keep your eyes open. Deals that look too good to be true likely are, and shopping with retailers you haven’t heard of before requires a little bit of research to determine if their track record is clean. In the U.S., you can turn to the Better Business Bureau (BBB) for help with a listing of retailers you can search simply by typing in their names. You can also use https://whois.domaintools.com to look up the web address of the shopping site you want to research. There you can see its history and see when it was registered. A site that was registered only recently may be far less reputable than one that’s been registered for some time. 

2. Tech support scams  

Plenty of new tech makes its way into our homes during the holiday season. And some of that tech can be a little challenging to set up. Be careful when you search for help online. Many scammers will establish phony tech support sites that aim to steal funds and credit card information. Go directly to the product manufacturer for help. Often, manufacturers will offer free support as part of the product warranty, so if you see a site advertising support for a fee, that could be a sign of a scam. 

Likewise, scammers will reach out to you themselves. Whether through links from unsolicited emails, pop-up ads from risky sites, or by spammy phone calls, these scammers will pose as tech support from reputable brands. From there, they’ll falsely inform you that there’s something urgently wrong with your device and that you need to get it fixed right now—for a fee. Ignore these messages and don’t click on any links or attachments. Again, if you have concerns about your device, contact the manufacturer directly. 

3. Travel scams 

With the holidays comes travel, along with all the online booking and ticketing involved. Scammers will do their part to cash in here as well. Travel scams may include bogus emails that pose as reputable travel sites telling you something’s wrong with your booking. Clicking a link takes you to a similarly bogus site that asks for your credit card information to update the booking—which then passes it along to the scammer so they can rack up charges in your name. Other travel scams involve ads for cut-rate lodging, tours, airfare, and the like, all of which are served up on a phony website that only exists to steal credit card numbers and other personal information. 

Some of these scams can look quite genuine, even though they’re not. They’ll use cleverly disguised web addresses that look legitimate, but aren’t, so don’t click any links. If you receive notice about an issue with your holiday travel, contact the company directly to follow up. Also, be wary of ads with unusually deep discounts or that promise availability in an otherwise busy season or time. These could be scams, so stick with reputable booking sites or with the websites maintained by hotels and travel providers themselves. 

4. Fake charity scams 

Donations to an organization or cause that’s close to someone’s heart make for a great holiday gift, just as they offer you a way to give back during the holiday season. And you guessed it, scammers will take advantage of this too. They’ll set up phony charities and apply tactics that pressure you into giving. As with so many scams out there, any time an email, text, direct message, or site urges you into immediate action—take pause. Research the charity. See how long they’ve been in operation, how they put their funds to work, and who truly benefits from them.  

Likewise, note that there some charities pass along more money to their beneficiaries than others. As a general rule of thumb, most reputable organizations only keep 25% or less of their funds for operations, while some less-than-reputable organizations keep up to 95% of funds, leaving only 5% for advancing the cause they advocate. In the U.S., the Federal Trade Commission (FTC) has a site full of resources so that you can make your donation truly count. Resources like Charity Watch and Charity Navigator, along with the BBB’s Wise Giving Alliance can also help you identify the best charities. 

5. Online betting scams 

The holidays also mean a flight of big-time sporting events, and with the advent of online betting in many regions scammers want to cash in. This scam works quite like shopping scams, where bad actors will set up online betting sites that look legitimate. They’ll take your bet, but if you win, they won’t pay out. Per the U.S. Better Business Bureau (BBB), the scam plays out like this: 

“You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses. For example, they may claim technical issues or insist on additional identity verification. In other cases, they may require you to deposit even more money before you can withdraw your winnings. Whatever you do, you’ll never be able to get your money off the site. And any personal information you shared is now in the hands of scam artists.” 

You can avoid these sites rather easily. Stick with the online betting sites that are approved by your regional gambling commission. Even so, be sure to read the fine print on any promo offers that these sites advertise because even legitimate betting sites can freeze accounts and the funds associated with them based on their terms and conditions. 

Further protection from scams 

A complete suite of online protection software, such as McAfee+ Ultimate can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, we offer $1M identity theft coverage and support from a recovery pro, just in case. 

And because scammers use personal information such as email addresses and cell phone numbers to wage their attacks, other features like our  Personal Data Cleanup service can scan high-risk data broker sites for your personal information and then help you remove it, which can help reduce spam, phishing attacks, and deny bad actors the information they need to commit identity theft. 

Scammers love a good thing—and will twist it for their own benefit. 

That’s why they enjoy the holidays so much. With all our giving, travel, and charity in play, it’s prime time for their scams. Yet a little insight into their cons, along with some knowledge as to how they play out, you can avoid them.  

Remember that they’re playing into the hustle and bustle of the season and that they’re counting on you to lower your guard more than you might during other times of the year. Keep an eye open for the signs, do a little research when it’s called for, and stick with reputable stores, charities, and online services. With a thoughtful pause and a second look, you can spare yourself the grief of a scam and fully enjoy your holidays. 

The post Unwrapping Some of the Holiday Season’s Biggest Scams appeared first on McAfee Blog.

What Are Tailgating Attacks and How to Protect Yourself From Them

By McAfee

Whether you’re spending time on the web or working in the office, you want peace of mind knowing that you are in a safe environment. While most of us know to take precautions when online — protecting ourselves from things like phishing attacks and other cyber threats — we should also attend to our physical security. 

One concern is tailgating — a social engineering attack where someone gets physical access to a business to take confidential information or do other harm. 

Here are some ways to protect yourself from tailgating attacks, such as an unauthorized person following you into a restricted area while on the job. 

What is a tailgating attack?

Tailgating is a type of social engineering attack where an unauthorized person gains physical access to an off-limits location — perhaps a password-protected area — where they might steal sensitive information, damage property, compromise user credentials or even install malware on computers. 

Piggybacking” is closely related to tailgating, but it involves consent from the duped employee. So, while a worker might be unaware that someone has tailgated them into a restricted area with piggybacking, the hacker might convince a worker to provide access because they are posing as, say, a delivery driver. 

Who’s at risk of tailgating attacks?

Companies, particularly at risk of being targeted by tailgating scams, include those: 

  • With many employees, often moving inside and out of the premises 
  • With multiple entrance points into a building 
  • That receive deliveries of food, packages, documents, and other things regularly 
  • That have many subcontractors working for them 
  • Where employees aren’t thoroughly trained in physical and cybersecurity protocols 

Generally speaking, companies with robust security systems in place — including using biometrics, badges, or other identity and information security measures — are better protected from tailgating and piggybacking attacks.  

But that’s not to say that some smooth-talking fraudster can’t talk someone into letting them in or finding some way around those protections. 

What are common tailgating methods?

Common types of tailgating attacks that you should be aware of on the job include:  

  • Someone walking behind you into a secure area, depending on your common courtesy to keep the door open for them 
  • A courier or delivery driver who aren’t what they seem 
  • Someone with their hands full of items to trick you into opening the door for them 
  • A person who claims they’ve lost their work ID or forgotten it at home, so that you grant them admittance 

How to protect yourself from tailgating attacks 

Protecting yourself from tailgating attacks is partly a matter of learning about the issue, raising your level of awareness on the job, and depending on your employer, putting in place more effective security systems.  

Some solutions include: 

Increased security training

Many companies know how to train employees to recognize, avoid, and cope with online security issues but may forget to provide the same diligence to physical security. How to spot and deal with threats should be part of this training, plus cultivating an awareness of surroundings and people who might be out of place.   

Management should offer a clearly stated security policy taught to everyone, which might insist that no one be allowed into a secure area without the proper pass or identification. As the security policy is updated, all employees should be aware of changes and additions. 

These security measures should be part of an overall protection program, like McAfee+, which includes antivirus software, a firewall, identity monitoring, password management, web protection, and more. 

Smart badges and cards

If you have a large business spread over several floors, it can be hard for employees to know who works there and who doesn’t, leaving them susceptible to tailgating and piggybacking attacks. Requiring smart badges and cards to access restricted areas can help cut back on unauthorized intrusions and provide better access control. 

Building fully staffed reception areas with dedicated security personnel could also be part of a larger security system. 

Biometric scanners

Biometric scanners are an even more advanced way to provide proper authentication for a worker’s identity. They scan a unique physical or audible feature of a person and compare it to a database for approved personnel.  

Examples of biometric security include: 

  • Voice recognition 
  • Iris recognition 
  • Fingerprint scans 
  • Facial recognition 
  • Heart-rate sensors 

Understanding social engineering

One reason people are vulnerable to physical and cyberattacks is that they lack education on social engineering and the kinds of threats it poses.  

Workers need to understand the full range of social engineering techniques and know-how to protect themselves, whether in their social media accounts or physical work environment.  

For their part, companies can use simulated phishing emails and tailgating attacks to raise awareness and underline how to follow protocols in dealing with them. 

Video surveillance

If there are many ways to enter a business, it may make sense to put video surveillance on all entrances. Advanced video surveillance systems can use artificial intelligence (AI) and video analytics to scan the faces of people entering and compare them to a database of employee features. 

Discover how McAfee can help keep devices secure from hacking

Whether at work or at home, people want to be secure from attacks by cybercriminals who seek to take personal information. 

To add a layer of security to all their connected devices — including computers, smartphones, and tablets — an increasing number of people are turning to the comprehensive coverage of McAfee+ 

Features range from advanced monitoring of possible threats to your identity, automatic implementation of virtual private networks (VPNs) to deal with unsafe networks, and personal data clean-up, removing your information from high-risk data broker sites. 

McAfee protection allows you to work and play online with greater peace of mind. 

The post What Are Tailgating Attacks and How to Protect Yourself From Them appeared first on McAfee Blog.

“This Connection Is Not Private” – What it Means and How to Protect Your Privacy

By McAfee

Have you ever been browsing online and clicked a link or search result that took you to a site that triggers a “your connection is not private” or “your connection is not secureerror code? If you’re not too interested in that particular result, you may simply move on to another result option. But if you’re tempted to visit the site anyway, you should be sure you understand what the warning means, what the risks are, and how to bypass the error if you need to.   

What does “this connection is not private” mean?

A “your connection is not private” error means that your browser cannot determine with certainty that a website has safe encryption protocols in place to protect your device and data. You can bump into this error on any device connected to the internet — computer, smartphone, or tablet.  

So, what exactly is going on when you see the “this connection is not private” error?  

For starters, it’s important to know that seeing the error is just a warning, and it does not mean any of your private information is compromised. A “your connection is not privateerror means the website you were trying to visit does not have an up-to-date SSL (secure sockets layer) security certificate. 

Website owners must maintain the licensing regularly to ensure the site encryption capabilities are up to date. If the website’s SSL certificate is outdated, it means the site owners have not kept their encryption licensing current, but it doesn’t necessarily mean they are up to no good. Even major websites like LinkedIn have had momentary lapses that would throw the error. LinkedIn mistakenly let their subdomain SSL certificates lapse.  

In late 2021, a significant provider of SSL certificates, Let’s Encrypt, went out of business. When their root domain officially lapsed, it created issues for many domain names and SSL certificates owned by legitimate companies. The privacy error created problems for unwitting businesses, as many of their website visitors were rightfully concerned about site security.  

While it does not always mean a website is unsafe to browse, it should not be ignored. A secure internet connection is critical to protecting yourself online. Many nefarious websites are dangerous to visit, and this SSL certificate error will protect you from walking into them unaware.   

SSL certification standards have helped make the web a safer place to transact. It helps ensure online activities like paying bills online, ordering products, connecting to online banking, or keeping your private email accounts safe and secure. Online security continues to improve with a new Transport Layer Security (TLS) standard, which promises to be the successor protocol to SSL. 

So be careful whenever visiting sites that trigger the “connection is not private” error, as those sites can potentially make your personal data less secure and make your devices vulnerable to viruses and malware 

Note: The “your connection is not private” error is Google Chrome‘s phrasing. Microsoft Edge or Mozilla Firefox users will instead see a “your connection is not secure” error as the warning message.   

How to fix the “connection is not private” error

If you feel confident that a website or page is safe, despite the warning from your web browser, there are a few things you can do to troubleshoot the error.  

  • Refresh the page. In some cases, the error is just a momentary glitch. Try reloading the page to rule out a temporary error.  
  • Close browser and reopen. Closing and reopening your web browser might also help clear a temporary glitch.  
  • If you’re on public WiFi, think twice. Hackers often exploit public WiFi because their routers are usually not as secure or well-maintained for security. Some public WiFi networks may not have an SSL connection, or they may limit your access to websites. You can safely browse more securely in public spaces if you have an antivirus software or virtual private network (VPN) solution. 
  • Use “Incognito” mode. The most used browsers (Google Chrome browser, Mac‘s Safari, Mozilla Firefox, and Microsoft Edge) offer an “Incognito mode” that lets you browse without data collecting in your history or cache. Open the site in a new incognito window and see if the error still appears.  
  • Clear the cache on your browser. While cookies make browsing the web more convenient and personalized, they also can hold on to sensitive information. Hackers will take advantage of cached data to try and get passwords, purchase information, and anything else they can exploit. Clear browsing data before going to a site with the “connection is not secure” error to help limit available data for hackers 
  • Check the computer’s date and time. If you frequently see the “connection is not private” error, you should check and ensure your computer has the accurate time and date. Your computer’s clock can sometimes have time and date stamp issues and get glitchy in multiple ways. If it’s incorrect, adjust the date and set the time to the correct settings.  
  • Check your antivirus software. If your antivirus software is sensitive, you may have to disable it momentarily to bypass the error. Antivirus software protects you, so you should be careful to remember to turn the software back on again after you’ve bypassed the error.  
  • Be sure your browsers and operating systems are up to date. You should always keep your critical software and the operating system fully updated. An outdated browser can start getting buggy and can increase the occurrence of this kind of error.  
  • Research the website. Do a quick search for the company of the website you wish to visit and make sure they are a legitimate business. You can search for reviews, Better Business Bureau ratings, or check for forums to see if others are having the same issue. Be sure you are spelling the website address correctly and that you have the correct URL for the site. Hackers can take advantage of misspellings or alternative URLs to try and snare users looking for trusted brands. 
  • If it’s not you, it’s them. If you’ve tried all the troubleshooting techniques above and you still see the error, the problem is likely coming from the site itself. If you’re willing to take your chances (after clearing your browser’s cache), you can click the option to “proceed to the domain,” though it is not recommended. You may have to choose “advanced settings” and click again to visit the site.   

Remember, you are taking your chances anytime you ignore an error. As we mentioned, you could leave yourself vulnerable to hackers after your passwords, personal information, and other risks.  

How to protect your privacy when browsing online

Your data and private information are valuable to hackers, so they will continue to find new ways to try and procure it. Here are some ways to protect yourself and your data when browsing online.  

  • Antivirus solutions are, hands down, your best line of protection against hacking. Solutions like McAfee+ Ultimate offer all the tools you need to secure your data and devices.  
  • Use strong passwords and two-factor authentication when available. 
  • Delete unused browser extensions (or phone apps) to reduce access. 
  • Always keep your operating system and browsers up-to-date. You can open system preferences and choose to update your system automatically. 
  • Use a secure VPN solution to shield your data when browsing. 
  • Use your favorite browser’s incognito mode to reduce the data connected to your devices. 
  • Remove any 3rd party apps from your social media accounts — especially if you’ve recently taken a Facebook quiz or similar (also, don’t take Facebook quizzes). 
  • Engage the highest privacy settings in each of your browsers. 
  • Always check the address bar for HTTPS before sharing credit cards or other sensitive data on a website. 
  • Share less personal and private information on social media.  

Discover how McAfee keeps you and your data safe from threats

As we continue to do more critical business online, we must also do our best to address the risks of the internet’s many conveniences.  

A comprehensive cybersecurity tool like McAfee+ Ultimate can help protect you from online scams, identity theft, and phishing attempts, and ensure you always have a secure connection. McAfee helps keep your sensitive information out of the hands of hackers and can help you keep your digital data footprints lighter with personal data cleanup.  

With McAfee’s experts on your side, you can enjoy everything the web offers with the confidence of total protection. 

The post “This Connection Is Not Private” – What it Means and How to Protect Your Privacy appeared first on McAfee Blog.

Watch Out for These 3 World Cup Scams

By McAfee

What color jersey will you be sporting this November and December? The World Cup is on its way to television screens around the world, and scores of fans are dreaming of cheering on their team at stadiums throughout Qatar. Meanwhile, cybercriminals are dreaming of stealing the personally identifiable information (PII) of fans seeking last-minute vacation and ticket deals. 

Don’t let the threat of phishers and online scammers dampen your team spirit this World Cup tournament. Here are three common schemes cybercriminals will likely employ and a few tips to help you dribble around their clumsy offense and protect your identity, financial information, and digital privacy. 

1. Fake Contests

Phishers will be out in full force attempting to capitalize on World Cup fever. People wrapped up in the excitement may jump on offers that any other time of the year they would treat with skepticism. For example, in years past, fake contests and travel deals inundated email inboxes across the world. Some companies do indeed run legitimate giveaways, and cybercriminals slip in their phishing attempts among them. 

If you receive an email or text saying that you’re the winner of a ticket giveaway, think back: Did you even enter a contest? If not, treat any “winner” notification with skepticism. It’s very rare for a company to automatically enter people into a drawing. Usually, companies want you to act – subscribe to a newsletter or engage with a social media post, for example – in exchange for your entry into their contest. Also, beware of emails that urge you to respond within a few hours to “claim your prize.” While it’s true that real contest winners must reply promptly, organized companies will likely give you at least a day if not longer to acknowledge receipt. 

2. Travel Scams

Traveling is rarely an inexpensive endeavor. Flights, hotels, rental cars, dining costs, and tourist attraction admission fees add up quickly. In the case of this year’s host country, Qatar, there’s an additional cost for American travelers: visas.  

If you see package travel deals to the World Cup that seem too good to pass up … pass them up. Fake ads for ultra-cheap flights, hotels, and tickets may appear not only in your email inbox but also on your social media feed. Just because it’s an ad doesn’t mean it comes from a legitimate company. Legitimate travel companies will likely have professional-looking websites with clear graphics and clean website copy. Search for the name of the organization online and see what other people have to say about the company. If no search results appear or the website looks sloppy, proceed with caution or do not approach at all. 

Regarding visas, be wary of anyone offering to help you apply for a visa. There are plenty of government-run websites that’ll walk you through the process, which isn’t difficult as long as you leave enough time for processing. Do not send your physical passport to anyone who is not a confirmed government official. 

3. Malicious Streaming Sites

Even fans who’ve given up on watching World Cup matches in person aren’t out of the path of scams. Sites claiming to have crystal clear streams of every game could be malware spreaders in disguise. Malware and ransomware targeting home computers often lurk on sketchy sites. All it takes is a click on one bad link to let a cybercriminal or a virus into your device.  

Your safest route to good-quality live game streams is through the official sites of your local broadcasting company or the official World Cup site. You may have to pay a fee, but in the grand scheme of things, that fee could be a lot less expensive than replacing or repairing an infected device. 

Shore Up Your Defense With McAfee+ 

Here’s an excellent rule to follow with any electronic correspondence: Never send anyone your passwords, routing and account number, passport information, or Social Security Number. A legitimate organization will never ask for your password, and it’s best to communicate any sensitive financial or identifiable information over the phone, not email or text as they can easily fall into the wrong hands. Also, do not wire large sums of money to someone you just met online. 

Don’t let scams ruin your enjoyment of this year’s World Cup! With these tips, you should be able to avoid the most common schemes but to boost your confidence in your online presence, consider signing up for McAfee+. Think of McAfee+ as the ultimate goalkeeper who’ll block any cybercriminals looking to score on you. With identity monitoring, credit lock, unlimited VPN and antivirus, and more, you can surf safely and with peace of mind.  

The post Watch Out for These 3 World Cup Scams appeared first on McAfee Blog.

The Medibank Data Breach – Steps You Can Take to Protect Yourself

By McAfee

Hackers have posted another batch of stolen health records on the dark web—following a breach that could potentially affect nearly 8 million Australian Medibank customers, along with nearly 2 million more international customers. 

The records were stolen in October’s reported breach at Medibank, one of Australia’s largest private health insurance providers. Given Australia’s population of almost 26 million people, close to a third of the population could find themselves affected.  

The hackers subsequently issued ransomware demands with the threat of releasing the records. With their demands unmet, the hackers then started posting the records in batches, the first on November 8th and the latest dropping on November 14th. 

According to Medibank, the records and information could include diagnoses, a list of conditions, and further information such as: 

“[P]ersonal data such as names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for AHM customers (not expiry dates), in some cases passport numbers for our international students (not expiry dates), and some health claims data.” 

Medibank continues to keep its customers up to date on the latest developments on its website and further states they will contact customers, via email and post, to clarify what has been stolen and what has been published on the dark web.  

What should I do if I think my information was caught up in the Medibank breach? 

Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. In the case of Medibank, the hackers posted the stolen information on the dark web, which unfortunately means that the likelihood of a potential scammer or thief obtaining this information is a near certainty. 

In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part. 

Report unauthorised use of your information or accounts immediately 

Home Affairs Minister Clare O’Neil called for Australians to “Contact Services Australia if you believe there has been unauthorised activity in your Medicare account.” Further, Australians can take the following additional steps to protect themselves in the wake of identity theft. 

Keep an eye out for phishing attacks 

With some personal information in hand, bad actors may seek out more. They may follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches. 

If you are contacted by Medibank, make certain the communication is legitimate. Bad actors may pose as Medibank to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the Medibank website or contact them by phone directly. 

Change your passwords and use a password manager 

While it does not appear that login information was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly can reduce your risk in the event of a data breach. Namely, a breached password is no good to a hacker if you’ve changed it. 

Enable two-factor authentication 

While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it. 

Consider using identity monitoring 

An identity monitoring service can monitor everything from email addresses to credit cards, bank account numbers and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s identity monitoring service helps you keep an eye on your personal info and provides alerts if your data is found, averaging 10 months ahead of similar services. 

Check your credit and consider a credit freeze 

When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in your name. This may include identity theft, where someone pretends to be you, generally to gain access to more information or services, and may escalate to identity fraud, where funds are stolen from your account. 

Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies in Australia— Equifax, illion, and Experian. This will help prevent bad actors from opening new lines of credit or take out loans in your name by “freezing” your credit report so that potential creditors cannot pull it for reference. Terms of freezing a credit report will vary, so check with each agency for details. 

Consider using comprehensive online protection 

A complete suite of online protection software can offer layers of extra security. Identity thieves generally focus on easy targets to save time. Elevated security across the majority of your data can make you a far more difficult target. In addition to more private and secure time online with a VPN, identity monitoring, and password management, this includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, McAfee offers support from a licensed recovery pro who can help you restore your credit, just in case. 

Should I replace my driver’s licence? 

Per Medibank, some victims of the breach may have had their driver’s licence number exposed. Given that a licence number is such a unique piece of personally identifiable information, anyone notified by Medibank that theirs may have been affected should strongly consider changing them. The process for replacing a licence document will vary depending on your state or territory.  

The recent Optus breach of September 2022 saw some states and territories propose making exceptions to the rules for attack victims, so look to your local government for guidance.  

The Medibank data breach – you have ways to protect yourself 

Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the Medibank breach.  

However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, which makes protection a must.  

The post The Medibank Data Breach – Steps You Can Take to Protect Yourself appeared first on McAfee Blog.

Cybercrime’s Most Wanted: Four Mobile Threats that Might Surprise You

By McAfee

It’s hard to imagine a world without cellphones. Whether it be a smartphone or a flip phone, these devices have truly shaped the late 20th century and will continue to do so for the foreseeable future. But while users have become accustomed to having almost everything they could ever want at fingertips length, cybercriminals were busy setting up shop. To trick unsuspecting users, cybercriminals have set up crafty mobile threats – some that users may not even be fully aware of. These sneaky cyberthreats include SMSishing, fake networks, malicious apps, and grayware, which have all grown in sophistication over time. This means users need to be equipped with the know-how to navigate the choppy waters that come with these smartphone-related cyberthreats. Let’s get started.

Watch out for SMSishing Hooks

If you use email, then you are probably familiar with what phishing is. And while phishing is commonly executed through email and malicious links, there is a form of phishing that specifically targets mobile devices called SMSishing. This growing threat allows cybercriminals to utilize messaging apps to send unsuspecting users a SMSishing message. These messages serve one purpose – to obtain personal information, such as logins and financial information. With that information, cybercriminals could impersonate the user to access banking records or steal their identity.

While this threat was once a rarity, it’s rise in popularity is two-fold. The first aspect being that users have been educated to distrust email messages and the second being the rise in mobile phone usage throughout the world. Although this threat shows no sign of slowing down, there are ways to avoid a cybercriminal’s SMSishing hooks. Get started with these tips:

  1. Always double-check the message’s source. If you receive a text from your bank or credit card company, call the organization directly to ensure the message is legit.
  2. Delete potential SMSishing Do not reply to or click on any links within a suspected malicious text, as that could lead to more SMSishing attempts bombarding your phone.
  3. Invest in comprehensive mobile security. Adding an extra level of security can not only help protect your device but can also notify you when a threat arises.

Public Wi-Fi Woes  

Public and free Wi-Fi is practically everywhere nowadays, with some destinations even having city-wide Wi-Fi set up. But that Wi-Fi users are connecting their mobile device to may not be the most secure, given cybercriminals can exploit weaknesses in these networks to intercept messages, login credentials, or other personal information. Beyond exploiting weaknesses, some cybercriminals take it a step further and create fake networks with generic names that trick unsuspecting users into connecting their devices. These networks are called “evil-twin” networks. For help in spotting these imposters, there are few tricks the savvy user can deploy to prevent an evil twin network from wreaking havoc on their mobile device:

  1. Look for password-protected networks. As strange as it sounds, if you purposely enter the incorrect password but are still allowed access, the network is most likely a fraud.
  2. Pay attention to page load times. If the network you are using is very slow, it is more likely a cybercriminal is using an unreliable mobile hotspot to connect your mobile device to the web.
  3. Use a virtual private network or VPN. While you’re on-the-go and using public Wi-Fi, add an extra layer of security in the event you accidentally connect to a malicious network. VPNs can encrypt your online activity and keep it away from prying eyes. 

Malicious Apps: Fake It till They Make It

Fake apps have become a rampant problem for Android and iPhone users alike. This is mainly in part due to malicious apps hiding in plain sight on legitimate sources, such as the Google Play Store and Apple’s App Store. After users download a faulty app, cybercriminals deploy malware that operates in the background of mobile devices which makes it difficult for users to realize anything is wrong. And while users think they’ve just downloaded another run-of-the-mill app, the malware is hard at work obtaining personal data.

In order to keep sensitive information out of the hands of cybercriminals, here are a few things users can look for when they need to determine whether an app is fact or fiction:

  1. Check for typos and poor grammar. Always check the app developer name, product title, and description for typos and grammatical errors. Often, malicious developers will spoof real developer IDs, even just by a single letter or number, to seem legitimate.
  2. Examine the download statistics. If you’re attempting to download a popular app, but it has a surprisingly low number of downloads, that is a good indicator that an app is most likely fake.
  3. Read the reviews. With malicious apps, user reviews are your friend. By reading a few, you can receive vital information that can help you determine whether the app is fake or not.

The Sly Operation of Grayware

With so many types of malware out in the world, it’s hard to keep track of them all. But there is one in particular that mobile device users need to be keenly aware of called grayware. As a coverall term for software or code that sits between normal and malicious, grayware comes in many forms, such as adware, spyware or madware. While adware and spyware can sometimes operate simultaneously on infected computers, madware — or adware on mobile devices — infiltrates smartphones by hiding within rogue apps. Once a mobile device is infected with madware from a malicious app, ads can infiltrate almost every aspect on a user’s phone. Madware isn’t just annoying; it also is a security and privacy risk, as some threats will try to obtain users’ data. To avoid the annoyance, as well as the cybersecurity risks of grayware, users can prepare their devices with these cautionary steps:

  1. Be sure to update your device. Grayware looks for vulnerabilities that can be exploited, so be sure to always keep your device’s software up-to-date.
  2. Beware of rogue apps. As mentioned in the previous section, fake apps are now a part of owning a smartphone. Use the tips in the above section to ensure you keep malicious apps off of your device that may contain grayware.
  3. Consider a comprehensive mobile security system. By adding an extra level of security, you can help protect your devices from threats, both old and new.

 

The post Cybercrime’s Most Wanted: Four Mobile Threats that Might Surprise You appeared first on McAfee Blog.

Steer Clear of the “Pay Yourself Scam” That’s Targeting Online Bank Accounts

By Cagla Ruacan

An old banking scam has a new look. And it’s making the rounds again. 

Recently Bank of America alerted its customers of the “Pay Yourself Scam,” where scammers use phony fraud alerts and trick their victims into giving them access to their online banking accounts. It’s a form of phishing attack, and according to Bank of America it goes something like this: 

  • You receive a text message that looks like a fraud alert from your bank about unusual activity. The text may look something like: “Did you make a purchase of $100.00 at ABC merchant?” 
  • If you respond to the text, you have now engaged the scammer and will receive a call from a number that appears to be from a bank. 
  • They’ll appear to be a representative from a bank and will offer to help stop the alleged fraud by asking you to send money to yourself with an online payment app. 
  • The scammer will ask you for a one-time code you just received from a bank. 
  • If you give them the code, they will use it to enroll their bank account details with an online payment service using your email address or phone number. 
  • The scammer can now receive your money into their account. 

The good news is that you can avoid this attack rather easily. If you receive a text or call about a possible fraud alert, don’t respond. (Scammers can easily “spoof” or fake caller ID information nowadays. So even if it appears that the number looks legitimate, it may not be after all.) Instead, contact your bank directly using the contact information on your debit or credit card. This way, you’ll know you’re speaking with the proper representatives about the matter. 

Other ways you can avoid online banking scams 

Of course, this scam isn’t the only scam making the rounds these days. Whether it’s with some form of phishing attack, stealing passwords on public Wi-Fi, or malware that spies on your keystrokes, scammers use plenty of tricks to crack into online bank accounts. Yet with a few precautions and a sharp eye, you have several ways you can protect yourself. 

Use comprehensive online protection software 

Online protection software today goes far beyond antivirus. It can protect your privacy, identity, and your online accounts as well. McAfee+ Ultimate provides our most comprehensive coverage with features that monitor the dark web and sketchy data broker sites for your personal information, identity theft and ransomware protection, and identity restoration services should the unexpected happen—all along with our award-winning antivirus protection. In all, it protects you, not just your devices. Together, it offers your strongest line of defense in the face of hackers, scammers, and thieves. 

Scrutinize any messages claiming to be your bank 

Legitimate banks will never pressure, harass, or cajole you into action. If you get a message that strikes an aggressive tone, assume it’s fraudulent. Other things legitimate banks will never do include:  

  • Banks or other financial institutions don’t call for your PIN or checking account number. Never provide this over the phone. Call your bank directly using the phone number on your debit or credit card or bank statement if you want to confirm.  
  • Your bank has no reason to email you for account information it already has. If you receive an email asking you to click a link or provide account information, assume it’s fraudulent. Don’t click any links and mark the email as spam.  
  • If a message appears to be from your bank asking you to sign in or enter your PIN, it’s a scam. Banks never ask customers for this information by text.  
  • A common theme in phishing emails is the urgent call to action. Cybercriminals want to scare you into acting immediately without thinking. The email says there was suspicious activity on your account, and you should log in immediately to avoid having it frozen or closed. No legitimate business would close a customer’s account without giving reasonable notice. Contact your bank through your normal channels to check your balance and account activity if you aren’t sure.  
  • Misspelled words and grammatical errors are another red flag. Major corporations have professional editors to make sure the content is correct.  

Use your bank’s official website or app 

Earlier, I mentioned contacting your bank directly to ensure you’re speaking to a proper representative. Another way you can go directly to the source is to use your bank’s website or app to check up on your accounts. Once again, don’t click any links in a text or email. Just go to your bank’s website or app to check your account. You can make sure you have your bank’s official app by visiting the Google Play or Apple’s App Store and looking at the information section to ensure that it was indeed developed by your bank—not a copycat. 

Use strong, passwords and a password manager to stay on top of them all 

Strong and unique passwords for each of your online accounts can help keep hackers at bay. With data breaches occurring so often, updating them regularly is important too. Yet with all the accounts we keep, that can mean a lot of work. However, a password manager can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

Use two-factor authentication on your accounts  

Two-factor authentication is an extra layer of defense on top of your username and password. It adds in the use of a special one-time-use code to access your account, usually sent to you via email or to your phone by text or a phone call. In all, it combines something you know, like your password, with something you have, like your smartphone. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you’ll get.  

Don’t access your online banking account via public Wi-Fi 

When you log onto public Wi-Fi, potentially anyone can see your internet activity—and that includes things like entering your username and password. For that reason, only log into your bank account with public Wi-Fi if you’re using a virtual private network (VPN).  McAfee Secure VPN protects your privacy by turning on automatically for unsecured networks. Your data is encrypted so it can’t be read by prying eyes. The VPN also keeps your online activity and physical location private and secure from advertisers.  

Check your bank statements regularly 

Keeping an eye on your bills and statements as they come in can help you spot unusual activity on your accounts. A credit monitoring service can do that one better by keeping daily tabs on changes to your credit report. While you can do this manually, there are limitations. First, it involves logging into each bureau and doing some digging of your own. Second, there are limitations as to how many free credit reports you can pull each year. A service does that for you and without impacting your credit score. 

Depending on your location and plan, McAfee’s credit monitoring allows you to look after your credit score and the accounts within it to see fluctuations and help you identify unusual activity, all in one place, checking daily for signs of identity theft. 

Prevention and vigilance are your best defense from online banking scams  

When a fraud notification pops up on your phone, you can almost feel your stomach drop. Hackers and scammers play off that fear. They use it to get you to act—and to act quickly. Taking a moment to scrutinize these messages and following up directly with your bank can help you steer clear of their tricks. Likewise, putting up a strong defense with comprehensive online protection software can make you safer still. In the meantime, keep your eyes open for this “Pay Yourself Scam” and other scams like it. It’s certainly not the first of its kind, and it won’t be the last. 

The post Steer Clear of the “Pay Yourself Scam” That’s Targeting Online Bank Accounts appeared first on McAfee Blog.

5 Steps to Removing Your Personal Information From the Internet

By McAfee

Here’s one way you can help reduce your chances of identity theft: remove your personal information from the internet. 

And chances are, you have more personal information posted online than you think. 

According to the U.S. Federal Trade Commission (FTC), consumers registered 1.4 million identity theft complaints in 2021, all part of a year where consumers reported losing $5.8 billion to fraud overall—a 70% increase over the year prior.  

What fuels all this theft and fraud? Access to personal information.  

Scammers and thieves can get a hold of personal information in several ways, such as through phishing attacks that lure you into handing it over, malware that steals it from your devices, by purchasing your information on dark web marketplaces, or as a result of information leaked in data breaches, just to name a few. 

However, scammers and thieves have other resources to help them commit theft and fraud—data broker sites, places where personal information is posted online for practically anyone to see. Which makes removing your info from them so important, from both an identity and privacy standpoint. 

What are data broker sites? 

Think of data broker sites as huge repositories of personal information. Search your name and address online and you’ll see. You’ll likely find dozens of sites that turn up information about you, some of which offer a few pieces for free and others that offer far more information for a price. 

Data brokers collect and then aggregate personal information from several sources, including: 

  • Your public records posted online. 
  • Information from social media accounts you keep public. 
  • The websites you visit and the smartphone apps you use. 
  • Along with retailers, who share information associated with your loyalty cards. 

Data brokers also buy personal information from other data brokers. As a result, some data brokers have thousands of pieces of data for billions of individuals worldwide 

What could that look like? A broker may know how much you paid for your home, your education level, where you’ve lived over the years and who your lived with, your driving record, and possibly your political leanings. A broker may also know your favorite flavor of ice cream and your preferred over-the-counter allergy medicine thanks to information from loyalty cards. Further, they may also have health-related information from fitness apps. The amount of personal information can run that broadly, and that deeply. 

With information at this potential level of detail, it’s no wonder that data brokers rake in an estimated at $200 billion U.S. dollars worldwide every year. 

Who uses the personal information found on data broker sites?  

On the legitimate side, it’s used by advertisers to create targeted ad campaigns. With information sold by data brokers, they can generate lists based on highly specific criteria, such as shopping histories, personal interests, and even political leanings as mentioned above. Likely without you being aware of it—and likely with no way to contest that information if it’s incorrect. 

Other legitimate uses include using these sites for background checks. Law enforcement, reporters, and employers will use data brokers as a starting point for research because the leg work has largely been done for them. Namely, data brokers have aggregated a person’s information already, which is an otherwise time-consuming process. 

If this seems a little shady, it’s still legal. As of now, the U.S. has no federal laws that regulate data brokers or require data them to remove personal information if requested. A few states, such as Nevada, Vermont, and California, have legislation in place aimed at protecting consumers. Meanwhile, the General Data Protection Regulation (GDPR) in the European Union has stricter rules about what information can be collected and what can be done with it. Still, the data broker economy thrives. 

On the darker side, scammers and thieves use personal information for identity theft and fraud. With enough personal information gathered from enough sources, they can create a high-fidelity profile of their victims. One that gives them enough information to open new accounts in their name. 

So, from the standpoint of both privacy and identity, cleaning up your personal information online makes a great deal of sense.  

How to remove your personal information from the internet 

Let’s review some ways you can remove your personal information from data brokers and other sources on the internet.  

1. Request to remove data from data broker sites 

The process starts with finding the sites that have your information. From there, you can request to have it removed. Yet as mentioned above, there are dozens and dozens of these sites. Knowing where to start is a challenge in of itself, as is manually making the requests once you have identified the sites that post and sell information about you.  

Our Personal Data Cleanup can do the work for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. ​It also monitors those sites, so if your info gets posted again, you can request its removal again. 

2. Limit the data Google collects 

As of September 2022, Google accounts for just over 92% of search engine market share worldwide. Aside from being a search engine, Google offers a myriad of other services and applications, such as Gmail and Google Maps. While Google offers plenty of tools for productivity, travel, work, and play for free, they still come at a cost—the gathering and analysis of your personal information.   

You can limit the data Google associates with you by removing your name from Google search results with a removal request. This will disable anyone online from getting any results if they search your name. (Note that this will not remove your information from the original sites and sources where it’s posted.) Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.  

You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.  

3. Delete old social media accounts and make the ones you keep private 

As discussed above, data brokers can collect information from public social media profiles. You can minimize your presence on social media to the bare minimum. Make a list of the ones you use or have used in the past. If there are old accounts that you no longer use or websites that have gone by the wayside like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.   

For social media platforms that you still may use regularly, like Facebook and Instagram, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.  

4. Remove personal info from other websites and blogs 

If you’ve ever published articles, written blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on what you’ve posted, you may have shared personal details about your life. Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information.  

Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.  

5. Delete unused phone apps and restrict the settings for the ones you use 

Another way you can tidy up your digital footprint online involves deleting all the unnecessary phone apps that you no longer need or use. Even when apps are not open or in use, they may be able to track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.   

Some apps even sell this data as it can be extremely advantageous to other companies, which they use to target certain consumer segments and profiles for advertising. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on as-needed basis and only when the app is in use. Your phone’s app and location services settings will give you the tools to do it. 

Online protection software can keep your personal information more private and secure 

In addition to the steps above, comprehensive online protection software can keep you more private and minimize your risk of cybercrime. It can include: 

So while it may seem like all this rampant collecting and selling of personal information is out of your hands, there’s plenty you can do to take control. With the steps outlined above and strong online protection software at your back, you can keep your personal information more private and secure. 

The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.

How to Delete Old Accounts Containing Personal Information

By McAfee

Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.  

To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.  

Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.  

Why you should delete old accounts

Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information. 

When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.  

For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.  

Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.  

How to permanently delete old accounts, by platform

Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.  

In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services. 

Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts. 

To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).  

How to delete Facebook accounts

Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.  

Follow these simple steps to delete your Facebook account 

  • After logging in from your desktop, click the arrow in the top-right corner  
  • Go to Settings 
  • Click on “Your Facebook Information” tab 
  • Click on “Deactivation and Deletion” 
  • Choose “Delete Account” from menu 
  • Enter password to confirm 
  • Click “Delete Account 

How to delete LinkedIn accounts

LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.  

Follow these simple steps from your desktop to delete your account:  

  • Click on your profile avatar in the top-right corner 
  • Click on “Account Preferences” 
  • Scroll to Account Management and click on “Close Account” 
  • Select a reason for deleting your account 
  • Type password to confirm 

How to delete Twitter accounts

It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.  

Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:  

  • From the navigation menu on the left, click on “Settings and Privacy” 
  • Go to “Your Account” tab 
  • Click on “Deactivate your account”  
  • If you don’t choose to reactivate within 30 days, your account will automatically be deleted  

Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation. 

How to delete Instagram accounts

Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.  

To delete your Instagram account 

  • Go to the “Delete your account” page 
  • Choose a reason you’re deleting your account  
  • Enter your password 
  • Click on “Permanently delete your account”  

Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.  

How to delete Tumblr accounts

Tumblr has a fairly simple process to delete your account:  

  • Log in to Tumblr from your desktop 
  • Click on the profile icon in the top-right corner  
  • Choose “Settings” 
  • Click on “Delete account”  
  • Enter your email address and password to confirm  
  • Delete account 

How to delete Pinterest accounts

Follow these steps to delete your account from the popular picture-sharing platform:  

  • Select the drop-down menu in the right corner  
  • Click on “Account Management” from the navigation menu  
  • Select “Delete Account 
  • Confirm when asked to receive an email with the final step  
  • In the confirmation email, click on “Yes, close account”  

Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.  

How to delete email accounts

There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.  

How to delete a Gmail account

Complete the following steps to delete your Google account 

  • Open this URL in your web browser: myaccount.google.com 
  • Select “Data and Privacy” from the menu on the left  
  • Scroll to “Download or delete your data”  
  • Click on “Delete a Google Service”  
  • Click “Delete a service”  
  • Enter your password  
  • Click the trash bin icon next to Gmail  

How to delete a Yahoo account

Here’s what you need to do to delete your Yahoo email account: 

  • Open this URL in your web browser: edit.yahoo.com/config/delete_user  
  • Login with your login credentials  
  • Click on “Continue to delete my account” on the confirmation page  

Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.  

How to delete an Outlook email account

Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:  

  • Open Outlook on your desktop and select “File” from the upper-left corner  
  • Click on “Account Settings” and choose “Settings” again 
  • Select the account you want to remove and click “Remove” 
  • Confirm by clicking “Yes” 

Keep your identity secure online with McAfee

Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.  

Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.  

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It’s Social Media Day! Here’s How to Protect Yourself From Social Engineering Online

By McAfee

It’s Social Media Day! How are you celebrating? Reposting your very first profile picture from a decade ago? Sharing your most-loved status update or the photo you’re most proud of? This year, consider commemorating the day by learning more about how to keep your information safe. Enjoy your favorite platform, but be on the lookout for scams, such as social engineering. 

What is Social Engineering 

Social engineering is a cybercrime common to social media sites. It is a tactic where a cybercriminal lurks on people’s social media pages, gleaning personal information that they then use to impersonate them elsewhere. 

With more than half of the global population on social media, you may think that a cybercriminal will never single you out from such a huge pool; however, it is possible.1 Luckily, you only have to make a few, easy changes to your online habits to keep your valuable private information just that: private. Check out these tips to make smart decisions and be more confident about your and your family’s online security. 

Why Do Cybercriminals Care About Social Media? 

Think of the types of posts you share with your dozens – or even hundreds or thousands! – of followers: updates about your life, where you live, work, or favorite travel destinations, your hobbies, pets, family members, etc. All of these details, that only you and those closest to you should know, are a valuable commodity to cybercriminals. Plus, now that social media shopping is growing in popularity, the credit card information linked to accounts is sweetening the deal for cybercriminals. 

Here are a few social engineering scams that are common to social media.  

Credential stuffing

People commonly create passwords based on things, places, and people that are important. Have you ever published a 20 questions-style get-to-know-me post? Those contain a lot of valuable personally identifiable information (PII). With just a few of those details about your personal life, cybercriminals can make educated guesses at your passwords, a tactic called credential stuffing. If they’re able to crack the code to one of your accounts, they’ll then input that password and login variations in several other sites, especially online banking portals, to see if they can gain entry to those too. 

Fake contests 

You’ve won! Send us your banking information and address, and you’ll receive a package in the mail or a direct deposit to your bank account!  

But did you enter a drawing for a prize? Very rarely does anyone win something just by being a follower of a certain page. If you receive a message similar to the above, it’s likely a phisher trying to draw more PII and sensitive banking information out of you. Or, the message may have links within it that redirect to an untrustworthy site. If you regularly enter social media contests, keep a list and only respond to legitimate ones. Also, never give your banking information out over social media, private messages, or email. 

Emotional messages and posts

There are plenty of valid fundraisers and petitions circulating around social media; however, there are just as many social engineering scams that dupe social media users because they inspire a strong emotion in them. For example, there have been several scams around Ukrainian donation sites. Cybercriminals often use fear, anger, or sadness to inspire people to open their wallets and share confidential banking information. 

How to Protect Yourself from Social Engineering

Luckily, all it takes is a few smart habits to stop social engineers in their tracks. Consider the following tips and make these small changes to your social media usage: 

Edit your follower or friend lists

At this point, you’ve probably had several of your social media accounts active for over a decade. That means it’s time to do some cleaning out of your friends and followers lists. It’s best to only accept requests from people you personally know and would actually like to keep in the loop about your life. A friend and follower request from strangers could be cyber criminals in disguise. Also, consider setting your account to private so that your posts are invisible to strangers. 

Slow down and think 

Social engineering hacks often bank on people acting rashly and quickly because of strong emotion, either excitement, fear, sadness, or anger. If you see a post on your newsfeed or receive a direct message that gives you a tight window to respond and asks for PII, slow down and think before acting. Double-check the destination of every link in the message by hovering over it with your cursor and checking the link preview at the bottom of your browser screen. Be careful, because some link previews include slight misspellings of legitimate websites. As a great rule of thumb, be automatically skeptical of direct messages from people you do not personally know. And if a DM from a friend seems out of the ordinary, shoot them a text to confirm they actually sent it. It could be that their social media account was hacked and a criminal is spamming their followers.   

Create strong, unique passwords or passphrases

A password manager will go a long way toward ensuring you have unique, strong passwords and passphrases for every account. Not reusing passwords makes credential stuffing impossible. McAfee True Key stores all your logins and passwords and guards them with one of the strongest encryption algorithms available. All you need to do is remember your master password. It’s a great practice to also enable multifactor authentication whenever a website offers it. This makes it incredibly difficult for a cybercriminal to break into your online accounts with their educated guesses at your password. 

Live More Confidently and Safely Online 

Now that you know what to look for and the best tricks to be safe, you can feel more confident that you’re doing everything you can to protect your online accounts and private information. McAfee Protection Score can also help you take control of your online safety. This service allows you to monitor your current online safety and encourages you to take specific steps to improve it. Now you can enjoy digitally keeping in touch with your friends with peace of mind! 

1Smart Insights, “Global social media statistics research summary 2022 

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McAfee’s Digital Wellness Delivers Online Protection As An Employee Benefit

By Rachel Berry

The topic most top of mind today for HR professionals is keeping and acquiring great talent.  One of the most important elements of doing both is providing a desirable and meaningful set of employee benefits.   

Digital Wellness is a New Pillar in the Employee Benefits Space 

The idea of Digital Wellness isn’t exactly brand new, but the world we’ve lived in for the past few years has cemented it into one of the main pillars of employee benefits, joining the traditional big three of Financial, Mental and Physical Wellness.   

Employees Are Spending the Majority of Their Time Online 

One of the main reasons Digital Wellness has become essential is that so many people have had to both live and work exclusively online for an extended period of time – spending 8+ hours a day on personal things in addition to all those hours they spend working via the web. Things like banking, telehealth and shopping to name a few.  

  • 84% claim internet banking is the most important channel while interacting with their bank1
  • 75% have used telehealth services in the past 12 months2
  • 49% of consumers are buying online more3  and 41% of those are shopping daily or weekly via mobile or smartphone4

There’s almost no aspect of life that isn’t touched by the internet for most people, especially when adding their work environment into the mix.  

Remote Work Isn’t Going Away

In addition to all the regular life they live online, employees have become accustomed to working remotely, even if it’s just part of the time. 

  • 36.2 million workers are predicted to be working remotely by 2025 – an 87% increase from pre-pandemic levels5 
  • 59% of respondents in a study by Owl Labs said they would be more likely to choose an employer who offered remote work5
  • 32% said they would quit their job if they were not able to continue working remotely5 

With these kinds of stats, it’s hardly surprising that 74% of employers plan to maintain some sort of remote/hybrid workforce into the foreseeable future6   

Cybercriminals are Taking Full Advantage of All the Extra Traffic  

The digital world has become a veritable smorgasbord for hungry cyber criminals. In fact, there’s been a 400% increase in cybercrime just over the last couple of years7. To put it in perspective, here are a few sobering statistics that happen on a daily basis:  

  • 3 billion phishing emails are sent by scammers8 
  • 24,000 malicious mobile apps are blocked on average9
  • 6.85 million accounts are hacked10

Unfortunately, all this means that people are in a constant battle to protect themselves from cyber risk.  

When Employees are at Risk, Their Employers are at Risk 

With everyone going about their daily activities and working whenever and wherever they happen to be at the time, it’s probably no surprise that more than half of employees are using their personal devices for work11.  It’s just too convenient not to.  However, when you also realize that 95% of breaches are caused by human error12, this intersection between personal life and work-life becomes risky for both the employees and their employers.  It’s no wonder that companies with a large number of employees working remotely have seen a 24% increase in breaches since the pandemic began13. 

Cyber Risk has Placed Huge Financial Strains on Companies 

When companies’ networks are breached it causes their customers to be vulnerable, risking a huge blow to their reputation and invoking serious fines and penalties due to compliance failures.  And trying to get cyber insurance to protect against financial loss has become increasingly more difficult.  A recent article by the Wall Street Journal reported that cyber insurance premiums rose 92% in 2021 and the hoops companies have to jump through are much more stringent to be eligible for the coverage – things like providing cyber education and ensuring they’re taking stronger steps to protect their network and customer data14 

In addition to the direct financial impact of cyber threats, there’s also the loss of human capital.  It can take up to six months and up to 200 hours of a person’s time to address and correct identity theft15. If employees are focusing on digital healing, it’s a fair bet they’re not focusing as closely on their work. 

To Achieve Digital Wellness, Employees – and Their Employers, Need Two Things 

Preventative care is the first step toward Digital Wellness, and it consists of three, simple parts. 

  1. Knowledge is power as they say, so cyber education is key.  For example, if an employee can identify those 3 billion phishing emails sent daily, they are much less likely to be wooed into clicking on dangerous links, and if they understand how important it is to create strong and unique passwords, they can help protect themselves even if they’re found in a data breach. 
  2. Ward off threats by installing device protection to safeguard people’s access points to the internet. This means protecting all devices (PCs, Macs, smartphones, tablets, and smart home devices) against digital dangers like viruses/malware, unsecured network connections (thanks but no thanks, random coffeeshop Wi-Fi!), and spoofed/unsafe websites.  
  3. Take back control of employees’ privacy and data. How? It can be done by doing things like installing a virtual private network (VPN) that encrypts unsecured Wi-Fi networks to make them safe from prying eyes, proactively monitoring the dark web for identity breaches and by identifying and cleaning up all the unneeded profiles that have been piling up over the years. 

Restorative care is the second step in the Digital Wellness journey.  If a digital threat sneaks through even after all the careful preventive care, it’s important to quickly remedy the situation. 

  1. Kick uninvited cyber criminals out as soon as they’ve been discovered by removing viruses, malware, ransomware, etc. from each infected device as rapidly as possible.  
  2. Identity stolen? Do a credit freeze then work on restoring your reputation by combating things like fraudulent unemployment claims, unauthorized lines of credit and unlawful home title transfers. 
  3. Leverage financial restoration options to fix your damaged credit score and make your pocketbook whole again through cyber breach insurance. 

It’s Never Been More Important to Offer a Digital Wellness Solution as an Employee Benefit 

Great benefits that have real meaning for employees are key to helping retain and acquire amazing talent.  Providing an all-in-one and easy-to-use Digital Wellness solution designed to safeguard against compromised devices, privacy leaks, identity theft and other frustrating, time-consuming issues not only provides peace of mind for employees but also directly – and positively, impacts a company’s bottom line.  Choosing a trusted cyber protection solution like McAfee for your Digital Wellness benefit will give your employees a brand they love and your company the advantage of 30+ years of experience protecting people from digital threats.   

For more information on McAfee Digital Wellness, visit www.mcafee.com/employee-benefits-info or send an email to EmployeeBenefits@McAfee.com.  

Footnotes –  

  1. Capgemini and Efma, World Retail Banking Report 2021 
  2. 2021 McAfee Consumer Research Emerging Tech Trends Survey, December 2021 
  3. McAfee’s 2020 Holiday Season: State of Today’s Digital e-Shopper survey 
  4. PWC December 2021 Global Consumer Insights Pulse Survey 
  5. Statistics on Remote Workers that Will Surprise You – May 11, 2022
  6. Gartner CFO Survey 2020 
  7. The Hill. “FBI seeks spike in cybercrime reports during coronavirus pandemic.” April 2020 
  8. Zdnet.com – “Three billion phishing emails are sent every day. But one change could make life much harder for scammers” March 2021
  9. TechJury- “How Many Cyber Attacks Happen Per Day in 2022?” May 2022 
  10. 4. WCNC Charlotte – “How strong is your password? A professional hacker says probably not strong enough” June 2021 
  11. IBM – Work from Home Study, 2020 
  12. The Wall Street Journal. “Human Error Often the Culprit in Cloud Data Breaches.” August 2019 
  13. Gartner. “Designing Security for Remote-Work First Enterprises” 
  14. Wall Street Journal “Cyber Daily: Cyber Insurance Became Much Pricier in 2021” May 2022 
  15. The Economist – “How to protect yourself against the theft of your identity

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Helping Mom & Dad: Family Video Chats

By McAfee

Editor’s Note: This is the third in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply. 

Now here’s a great topic. Spending more quality time with our folks, even if they’re far away. That’s the beauty of a family video chat. It’s a way to connect with more than voice. It’s a way to share moments together. 

If your parents and the older loved ones in your family haven’t come around to the idea of video chats just yet, now’s a good time to give it a try. Video chats are far easier to enjoy than ever, and with a little initiative from you, the family can gather around a video chat rather quickly. In fact, there’s plenty you can do to get them started.  

Video chats may be old hat to you, but it’s likely quite new to them 

Clearly, a video chat is different than a phone call. Beyond the technological differences, it’s quite a different way of interacting. After all, there you are, face-to-face, talking over a device. And that may feel a little awkward, especially for our parents. They’ve lived lives where long-distance conversations meant using a phone that was anchored to the kitchen wall. 

So aside from the technical considerations of video chats, there’s a degree of freedom that may leave our parents wondering what to do and how to act in this new medium. Just like when we first used video chat ourselves, questions come up … Where should I be looking on the screen How should I hold the phone Can everyone on this call see up my nose? 

You can ease them in by taking the lead, welcoming them into the notion that your video chat can be much more than a phone call. More than simply talking, it’s a chance to create a shared space together.  

A great example is this: a co-worker recently told me about his in-laws who were scouting out retirement communities to live in. Even though his in-laws lived 2,000 miles away, they all got to do a little house-hunting together. Using a smartphone, they took room-to-room tours of model homes together, got views of the tree-lined streets, checked out the pools and rec centers, and so on. A few weeks later, they shared another video call where his in-laws walked the family through their new place after they’d settled in. And all of it started with a simple request, “Hey, turn on FaceTime so we can take a look too!” 

So, in a way, video chats truly are an opportunity to create moments together. It could be as simple as asking grandma to read a book to the kids, have mom and dad share what they’re having for a birthday dinner, or ask them to show how hard it’s snowing outside their home. Anything you can do to encourage a little free interaction of some sort may make a video chat feel far more comfortable. You can really relax and interact once you settle in and let the possibilities unfold. 

Set a time for your call 

In a way, a video call is much like dropping by the house for a visit. Placing a video call unannounced may catch mom in her curlers, so to speak. Or, as we’ve heard our parents say when they looked at a messy living room, we may catch them when “the house isn’t ready for guests.” In either case, scheduling a time for a video call gives everyone time to prepare. Whether it’s sprucing up your appearance or simply getting into the headspace for a face-to-face interaction, a designated time helps everyone get ready. 

On your end, it’s an opportunity for you to prepare as well. Do the kids have some recent schoolwork or a project they’re proud of? Have them bring it for some show-and-tell. Doing some cooking lately and you just can’t seem to get the family secret BBQ sauce just right? Bring your folks into the kitchen for some cooking advice. Find an old treasure in storage? Break it out and flip through your old grade-school art scrapbook with them on the call. As you prepare, think about sharing and moments, some of the things you’d like to do together over a video call. That’ll make it all the more special. 

Picking a platform for your video call—smartphones and tablets are a straightforward way to go 

As you know, there are plenty ways to hold a video call. There’s a good chance you’ve used several platforms and apps yourself already, whether with friends, work, or a mix of both. So when it comes to picking what’s best for your video call, the question to ask here is what’s your parent’s comfort level with technology. 

If your parents are pretty comfortable with technology, you can share one of my earlier articles on video calls with them, which walks through the ins and outs of different apps and options. If they’re a little less savvy with technology, ideally they have a smartphone or tablet that they can use. Chances are, that device will have video calling built right in, such as Apple’s FaceTime or Google Duo on Android devices—both of which make video calls an easier “point and shoot” experience.  

Even if you’re using different devices, you can still use apps like FaceTime between Androids and iPhones. It’s rather straightforward, as all it takes is for one party or other to click a link. Additionally, Google Duo is available as an app in Apple’s App Store, which makes it easy for everyone to get on one platform as needed. 

Video calls on laptops and computers 

If a smartphone or tablet isn’t in the picture, there are certainly options for laptops and computers, several you may also know well already. Of the free and relatively straightforward apps out there, you can choose from: 

Zoom

With a free account that can run through a browser window, you and your parents can enjoy a call without having to manually download an app. 

Skype

This comes standard on Windows PCs and supports apps for all kinds of tablets and smartphones too. If you want to create a video chat without an account, you can simply visit this page and start an instant video chat with a click 

Google Meet

Free to anyone with a free Google Gmail account, you can use Google Meet just by clicking its icon from your Google apps menu or by visiting https://meet.google.com/. Like Zoom and Skype, it can run in the window of a browser, so there’s no app to manually download. 

Of course, your folks will need a camera and microphone for their computer. If they don’t have one, there are plenty of moderately priced web cameras that include a microphone. I suggest getting one with a physical lens cap. That way they can protect privacy. Of course, they can always simply disconnect it when they’re not using it. 

Setting up a laptop or computer for video calls may take a little bit of work. You can help your parents by walking them through the process with these articles: 

Keeping safe on your calls 

Once you’re all set up, here are a few things that you and your parents can do to help keep your calls private and secure.   

1) Set a password 

If your video chap app generates a link that others can click to join in, be sure to create a password that uninvited parties can’t join in as well. Also, don’t be shy about asking your family members to use a password on the calls they initiate. It’s pretty much standard practice nowadays. 

2) Double-check any video chat invitation links 

Likewise, with any chat link that’s sent to you, be sure that link is legitimate. Confirm the link with the family member who sent it, particularly if you weren’t expecting one. (This is another good reason to schedule calls. Family members will be on the lookout for that link.) 

3) Use security software 

Make sure that you’re using comprehensive online protection software that helps steer you clear of scam emails and links, along with browser protection that blocks links that could send you to sketchy websites. That way, if you do get sent a bogus invite link from a scammer, you’ll be protected. 

4) Keep your apps and operating system up to date 

Aside from giving you the latest features and functionality, updates also often include essential security improvements. Set your computer to update itself automatically and consider using security software that will scan for vulnerabilities and install updates automatically as needed. 

Chat it up! 

An interesting closing note is that getting comfortable with video chat may open a world of other possibilities as well. Perhaps once they get online and see how video chats work, they’ll reach out to other friends and them get in on it too, creating more opportunities to reach out and spend time with others. In other words, you may really start something here by getting mom and dad on video chat. 

Additionally, early research has shown that older adults who use regularly technologies like video chat have seen positive impacts in their long-term memory compared to those who just interacted over the phone or in person. Similarly, research has shown that the use of technology, in general, can enhance mental health for older adults as well.  

With that, I hope you’ll give it a try with your parents and older loved ones. Meet the inevitable technical bumps in the road with a smile because this journey will be absolutely worth it. For all of you. 

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Helping Mom & Dad: Online Doctor Visits and Telemedicine

By McAfee

Whether it’s for routine care, a prescription refill, or a simple follow-up, online doctor visits offer tremendous benefits in terms of both convenience and ease of care—all good reasons to help mom and dad get connected with it. what is telemedicine

There’s no doubt that more older adults than ever are taking advantage of online doctor visits, more formally known as telemedicine. While usage numbers have risen dramatically across all age groups, it’s particularly so for elders. Pre- and post-pandemic numbers saw a 63-fold increase in Medicare telemedicine use.

However, many older patients are missing out and not using telemedicine for one reason or another. What’s holding them back? Several things, according to research from the University of California, San Francisco: 

  • Unreadiness with regards to technology, such as not having access to a telemedicine-ready device or knowing how to use it. 
  • A lack of familiarity with the internet, particularly if they have not used email, texting, or the internet in general within the past month. 
  • Physical challenges, involving vision or otherwise the ability to converse over a video call. 
  • No access or limited access to a broadband connection (particularly in rural areas). 

Moreover, another issue is that many older adults do not know that telemedicine is an option. Research from the University of Michigan showed that 55% of older adults surveyed were unaware if their healthcare provider even offered telemedicine as a service. And perhaps quite telling is that the same survey revealed nearly half of older adults harbored concerns about privacy and did not feel personally connected to their care provider during their visits. 

For us as children and grandchildren of older adults, it can be tough knowing that a loved one is missing out on an avenue of care that they could otherwise benefit from. While we absolutely respect what they feel is comfortable and trustworthy for them, there are several other areas where we can help the older loved ones in our lives overcome the issues and concerns they face.  

With that, let’s talk about the technology behind telemedicine and how you can help them use it, and address some of those privacy issues as well. 

Easing into telemedicine 

As indicated above, paying a visit to the doctor via telemedicine can be a big jump. Just as the idea of it is new for many of us, it’s yet newer for older adults. There’s a good chance that you’re familiar with video chats and calls already, which gives you a foundation we can work with when it’s time to see the doctor on a screen. That may not be the case for older adults. Add that into the privacy concerns and decades of seeing a doctor in person, you can see why some older adults simply choose to opt-out. 

One way you can help is to have a few video chats with your older loved ones. In addition to the regular calls you make, you might want to try having a video chat with them from time to time. It’s an outstanding way to spend time together when you can’t be together in person, and it may develop a comfort level with the technology so that they may be willing to give telemedicine a try. You can check out my earlier article in this series that covers video chats with mom and dad, along with straightforward steps to get them up and running on the technology and how to use it. 

Get them set up on the right device for telemedicine 

One thing your parents will need for their visit is a reliable device that they’re comfortable using. It could be a computer or laptop, or it may be a smartphone or tablet. Note that in some cases their healthcare provider may use a telemedicine solution that has certain requirements as well, so you’ll want to see what those are and ensure that the device mom or dad has is compatible. (For example, the care provider may have an app that’s available through the Apple App Store or Google Play. Others may have an online platform that can be accessed by several different kinds of devices.) 

If they’re using a smartphone or tablet, that will likely make things easier because the camera and microphone are already integrated into the device—all set up and ready to go. For a computer or laptop, you can help them get familiar with the setup, like the microphone levels, speaker volume, and camera. For audio, you can see a set of headphones or smartphone earbuds work well for them, which can help prevent audio feedback loops and simply make it easier to hear the caregiver.  

If you’re looking for a little assistance with a Windows computer, you can check out this quick article for setting up the audio and this article for setting up the camera. For Macs, check out this article for audio and this article for the video. 

Make sure their technology is secure 

If they don’t already have comprehensive online protection software for their devices, look into getting it. This will protect them against malware, viruses, and phishing attacks. They’ll also benefit from other features that help them manage their passwords, protect their identity, safeguard their privacy, and more. 

As for privacy in general, medical information is among the most precious information any of us have. For example, here in the U.S., we have HIPPA privacy standards to protect our medical records and conversations. Yet there’s also the issue of eavesdropping, which is a risk in practically any online communication.  

To help address privacy issues and concerns, health care providers will often post a set of Frequently Asked Questions (FAQ) as part of their telemedicine service. Within that, you’ll very likely find a section on personal privacy and the technologies in place to protect it. Here’s a good example of a telemedicine FAQ from the University of Washington Medicine and another example from the telemedicine page that Virginia Mason/Franciscan Health designed for its patients 

In all, if your parents have concerns about their privacy, you can absolutely assure them that it’s a valid concern. Consult the provider’s FAQ for guidance. If either of you has further questions, feel free to call the healthcare provider and speak with them. 

Help them pick a private place and get prepared for the call 

In addition to digital security, there’s the possibility of physical eavesdropping, somebody actually listening in on their conversation from another room, apartment, or from the street. Help your older loved ones pick a place in their home where they can have some privacy and where they can’t be overheard by neighbors and passers-by. A bedroom is a fine place—or any location that’s familiar and comfortable as well. When choosing a private place, a well-lit location is important as well so that the camera captures a nice and clear image. 

Additionally, you can help them prep for their visit by putting together a list of things to discuss during the visit. The U.S. Department of Health and Human Services suggests writing things down: 

  • Make a list of their current medications (or gather the actual bottles). 
  • Write down any symptoms, questions, or concerns they want to discuss during the appointment, so they do not forget them. 
  • If their doctor has requested information like their temperature or weight have this information ready. 
  • Keep paper nearby to take notes about what the doctor says during the video visit. 

Make their telemedicine visit safer with these tips 

In addition to the above, there are further measures you can help your parents or older loved one take to further secure their telemedicine visit—and their internet usage in general. 

1) Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password. When doing so, make sure it’s with a strong, unique password. A password manager can help. Also found in comprehensive online protection software, a password manager can create and securely store strong and unique passwords for your mom and dad, giving them one less thing they need to remember and worry about. 

2) Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. Check with the care provider to see if their telemedicine solution uses a VPN. If not, you can always get a VPN as part of your online protection software. 

3) Secure their internet router 

Beyond their devices, securing their internet router is an important step in making a telemedicine visit safe and secure. The data that travels along it is of a highly personal nature already, so make sure the router has a strong and unique password. Also, change the name of their router so it doesn’t give away their address or any other signs of their identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you have questions, check with their internet provider—they may even offer up a newer, more secure router to replace an older one. 

The best telemedicine choice is the one that’s right for your parents 

As with anything concerning their health, have your parents and loved ones consult with their caregivers to ensure that a telemedicine visit is a proper course for them.  

So while the technical ins and outs of preparing for a telemedicine visit may have their challenges for some older adults, we should also realize that getting comfortable with the idea of a telemedicine visit in the first place may take some time and effort. Starting with regular video chats with the family may increase familiarity and ease with holding a conversation over video. Likewise, having a conversation with their doctor about telemedicine may put some concerns to rest as well. After all, they will have a relationship with their doctor. Getting the facts from the doctor, face to face may help. 

We all want what’s best, particularly when it comes to the care of our parents and older loved ones in our lives, and choosing to try telemedicine is a highly personal decision for them. I hope this article and the resources cited within it will help you enable them to make the choice that’s comfortable, effective, and right for them. 

The post Helping Mom & Dad: Online Doctor Visits and Telemedicine appeared first on McAfee Blog.

How To Tell If Your Smartphone Has Been Hacked

By McAfee

Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security

Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically. 

Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem. 

Hacking software and their symptoms 

Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 
  • Cryptominers: Similar to trojans, this software hides on a device. From there, it harnesses the device’s computing power to “mine” cryptocurrencies. While crypto mining is not illegal, “cryptojacking” a device without the owner’s consent is most certainly illegal. 

Some possible signs of hacking software on your phone include: 

Performance issues 

Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources. 

Your phone feels like it’s running hot 

Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat. 

Mystery apps or data 

If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well. 

Pop-ups or changes to your screen 

Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked. 

What to do if you’re worried that your phone has been hacked … 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique 

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive online protection software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing online protection on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software such as McAfee Total Protection will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, that keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where the Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.

Telegram – What Parents Need To Know Now

By Alex Merton-McCann

If you hadn’t heard of Telegram till 2021 then you wouldn’t be alone. This relatively unknown messaging and social media platform has risen from relative anonymity to become one of the biggest players in the ‘secret messaging’ business in less than a year. When What’s App changed its terms of usage in early 2021 and informed users that their data would be shared with their new parent Facebook, many ‘jumped ship’ in search of a less intrusive messaging option. But it was Facebook’s six-hour outage in early October that really made Telegram an enticing option. On that same day, Telegram gained a record 70 million users. 

According to Statista, Telegram is now the 10th most popular social media platform worldwide, coming in ahead of Snapchat, Pinterest, and even Twitter! So, as Telegram’s popularity continues to grow, it’s highly likely that your kids will be soon giving it a try if they haven’t already! So, how does it work? Is it safe? And, should you intervene. Here’s what you need to know… 

About Telegram 

Although many of us first heard about Telegram this year, it has in fact been around since 2013. Founded by Russian brothers Pavel and Nikolai Durov, Telegram was founded as part of their efforts to offer a forum for free speech online after their first social networking site, known as VK, was taken over by the Russian Government 

Widely considered to be a Russian ‘Mark Zuckerberg’, VK made Pavel a billionaire. Pavel claims he was pushed out for refusing to provide VK data to the Russian government and shut down anti-corruption advocates. He has since cut ties with VK and moved to Germany. Telegram was last reported to be located in Dubai. 

How Does It Work? 

All you need is the Telegram app and a mobile phone number to start your Telegram account and yes, it works across both the Apple and Android platforms. Although it was started primarily as a messaging app, it has evolved into a social network that can be used to build groups around common interests. Both public and private groups can be set up as well as channels. It is also possible to search for people located close to you. And if you love stickers then you’ll love Telegram. Many consider it to have the best range of any messaging app! 

Is It Safe? 

Right from the start, Telegram has positioned itself as an app committed to private and secure messaging. However, the fact that end-to-end encryption is not automatically used on messages sent in Telegram means it is not as ‘secure’ as privacy focussed messaging platforms such as Signal which offer end-to-end encryption for all communication.  

It is important to note that Telegram users can choose for their chats to be ‘secret’ which means they will be end-to-end encrypted, meaning that only the sender and receiver can read the message – but you must opt in to have the additional level of privacy. But group chats, one of the app’s most popular features, cannot be end-to-end encrypted. 

How Does Telegram Deal With Controversial Content? 

One of the biggest issues with Telegram is the content shared in the app and the company’s “hands-off” approach to moderation. Telegram’s a truly unique combination of messaging and social media plus its publicly relaxed content moderation strategy means it attracts a certain style of the user who may have been outed from more mainstream online platforms. 

A quick Google will produce multiple examples of how Telegram has been widely used by fringe political groups. Security experts have acknowledged that Telegram is in fact ‘the app of choice’ for terrorist organizations. Neo-nazi groups have reportedly used Telegram as a recruiting platform and the far-right QAnon has reportedly set up a home on Telegram after messaging app Parler was suspended earlier this year. 

Now, of course, this sounds completely horrid and makes Telegram seem very unattractive. But I can assure you that my Telegram user experience has been quite bland. I have been using the app on and off for several months now and I’ve never been exposed to political or fringe content but I also haven’t gone looking for it. For me, it has been yet another way of connecting with people in my life with a couple of great stickers to assist! 

Should My Kids Use It? 

In my opinion, Telegram is an app best suited for a robust adult mind. According to the terms and conditions, Telegram users need to be 16+ to join up however as worldly parents, we all know those age restrictions are not a deterrent for many young people! 

While my experience has been no different from using other messaging apps like WhatsApp, I believe Telegram is not an appropriate app for an under 18 as there are too many risks:  

  • Pornographic and violent sexual content is available on Telegram if you chose to seek it out 
  • The ‘find people nearby’ feature allows users to be targeted with inappropriate material if settings haven’t been adjusted 
  • The ‘group nearby’ feature allows users to view groups without joining. There is a risk these groups may contain violent or harmful material. 
  • The lack of content moderation means users could be exposed to fringe political material which may be traumatic and hard to process. 

Now, of course, it is possible to adjust settings to minimize the risks when using the app. If location services are turned off and profiles are not marked visible, then finding ‘random’ groups and people via location will not be an option. And if the default privacy settings are adjusted so that your child can only be contacted by ‘my contacts’ as opposed to ‘everybody’ then this will minimize the risk of receiving communication from people they don’t know. 

So, if you or your kids are looking for a top-notch end-to-end encrypted messaging app then there are definitely better options around, such as Signal. And let’s not forget about WhatsApp which offers end-to-end encrypted messaging on everything sent in the app. Yes, your information will be shared with Facebook but only if you are messaging a business on the app, according to the company. Messages and calls between parties are still protected by end-to-end encryption. So many choices, so many messages to send! 

Happy messaging! 

Alex x 

The post Telegram – What Parents Need To Know Now appeared first on McAfee Blog.

How to Check if Someone is Using Your Identity

By McAfee

A good time to check if someone is using your identity is before it even happens. 

One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.  

And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.  

What’s at risk?  

Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including: 

  • Open utility accounts in your name 
  • Use your credit cards for purchases 
  • Hijack your email 
  • Claim healthcare expenses under your insurance 
  • Steal your tax refund
  • Even use your identity when they’re arrested for a crime 

Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root. 

The Neiman Marcus breach: now is a good time to check your identity 

Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”  

And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included: 

  • Names and contact information 
  • Payment card numbers and expiration dates (without CVV numbers) 
  • Neiman Marcus virtual gift card numbers (without PINs) 
  • Usernames, passwords, and security questions of Neiman Marcus online accounts 

Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later. 

How you can protect yourself from identity theft right now 

Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused. 

Ways you can spot for possible identity theft include: 

Track your bills and when they are due. 

If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity. 

Check your statements and accounts for irregularities.

This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud. 

Review your credit reports. 

In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised. 

Sign up for credit monitoring services. 

With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including: 

  • When a company checks your credit history. 
  • If new loan or credit card appears in your name. 
  • Changes in your address or phone number. 

Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you. 

Consider an identity protection service.

One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

Five extra steps for preventing identity theft 

Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity. 

1) Protect your digital files and devices. 

Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense. 

2) Protect your accounts with strong passwords and multi-factor authentication. 

As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone. 

3) Shred sensitive documents when you’re done with them. 

Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers. 

For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file. 

4) Keep your Social Security Number to yourself. 

Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.  

5) Keep an eye out for phishing attacks. 

Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them. 

No surprises 

Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.  

No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet. 

The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.

6 Tips for a Safer and Easier Telemedicine Visit

By Natalie Maxfield
Telemedicine appointment

We’ve all been there. It’s the middle of the night and you wake up to a sad and sniffly kiddo shuffling into your room. Yup, looks like someone has a temperature. You phone the on-call doctor to make sure it’s nothing serious and then set an alarm so you can make an appointment when the office opens. Yet this time that doctor’s visit could go a little differently. It may not take place in the office at all. You may be offered a chance to see the doctor with a telemedicine visit. 

What is telemedicine? 

Telemedicine has been in use for some time. For several years now, it’s connected patients to health care services using live video and sometimes special diagnostic tools that pass along information via the internet. Overall, it’s a way of going to the doctor without actually going to the doctor’s office. Historically, it’s done a great job of caring for people who live in remote locations and for people with ongoing conditions that need long-term monitoring.  

That all changed last year. Telemedicine visits saw a big spike during the early days of the pandemic, partly to help keep the spread of the virus in check and to protect vulnerable patients. Even though that spike has since tapered off, one study found that about 40 percent of consumers in the U.S. say they’ll use telemedicine moving forward—and our own research from earlier this year put that worldwide figure at nearly 30 percent. Telemedicine seems to be taking root.  

While telemedicine leaves many families with more healthcare options, it may leave them with a few more questions about their security as well. After all, our health data is a precious thing. In the U.S., HIPPA privacy standards protect our information and consultations with healthcare professionals. However, online visits add an entirely new dimension to that. 

Make your telemedicine visit safer with these tips 

If your health care provider recommends a telemedicine visit for you or your child, it can be both a convenient and safe experience with a little prep on your part. With a few straightforward security measures lined up (some of which you may already have in place), you can make sure that everyone’s private health information will be safe and secure during your virtual visit. 

1. Protect your devices 

A great first step for a safer telemedicine visit is to protect your devices with comprehensive security software. Like security software protecting you while you manage your finances, file your taxes online, and so forth, it will help protect you while sharing your private health information. Plus, it will give you plenty of other features that can help you manage your passwords, protect your identity, safeguard your privacy in general, and more.   

Be sure to protect your tablets and smartphones while you’re at it, even if you’re not using them for telemedicine. With all the shopping and banking we do on those devices, it’s a smart move to protect them in addition to laptops and computers.  

2. Use strong, unique passwords 

Your telemedicine visit may require setting up a new account and password, one that will add to your growing list considering all the banking, social media, and payment apps you probably use. Plus, there are the umpteen other passwords you have for your online shopping accounts, your children’s school records, your taxes, and so on. Don’t give into the temptation of re-using an old password or making a simple one. Hackers count on that, where stealing one password means stealing several—and gaining access to multiple accounts in one blow.  

When you set up your account, use a strong, unique password. This may also be a good time to get a handle on all your passwords with a password manager. Also found in comprehensive security software, a password manager can create and securely store strong and unique passwords for you, which can keep you safe and make your day a little easier too. 

3. Use a VPN 

A VPN, or virtual private network, offers a strong layer of additional protection when you’re transmitting health data or simply having a private conversation about your health with a professional. A VPN creates an encrypted tunnel to keep you and your activity anonymous. In effect, your data is scrambled and hidden to anyone outside your VPN tunnel, thus making your private information difficult to collect. 

Like many of the security steps, we’re talking about here, using a VPN offers benefits beyond telemedicine. A VPN is a must when using public Wi-Fi, like at airports and cafes, because it makes a public connection private (and safe from prying eyes). Additionally, it’s also great for use at home when taking care of sensitive business like your banking or finances. 

4. Look out for phishing attacks and scams 

If you’re searching for a telemedicine provider online, keep an eye out for sketchy links and scams. The sad thing with the increased use of telemedicine is that hackers have clued in and are looking for targets. One way you can stay safer is to use a web advisor with your browser that can identify potentially hazardous links and sites. Anti-phishing technologies in your security software can help as well by preventing email-based scams from reaching your inbox in the first place.  

5. Check in with your provider 

Even better than searching online, consider contacting your pediatrician or doctor’s office for a recommendation, as they can point out the best healthcare options for you and your concerns—and let you know if a telemedicine visit is the best course of action for you in the first place. This way, you can get comfortable with what your visit will look like, find out what special apps (if any) are used, and how your care provider will protect your privacy. Also, you can decide which device you will use and where you’ll use it so that you feel at ease during your virtual visit. 

A reputable care provider will likely put all this pre-appointment information together for you on their website or “frequently asked questions” (FAQ) page, which will include helpful links and numbers to call if you need help or have questions. For an example of what that could look like, check out the telemedicine page that Virginia Mason/Franciscan Health designed for its patients. 

6. Pick a private place 

We’ve talked plenty about digital security, yet there’s the old-fashioned issue of physical eavesdropping to think about too. When it’s time for your actual appointment, pick a place in your home where you can assure yourself some privacy. (Of course, don’t go online for your virtual appointment in a public place.) Look for a space where you can’t be overheard by neighbors and passers-by—preferably someplace like your bedroom where you can be comfortable as well. If your child has an appointment, let them know that this is like any other doctor’s visit and help them keep their voice down so they can keep their info private. 

What else should parents know about telemedicine? 

With telemedicine becoming more and more of an option for families, it’s just one of the many tools your doctor or pediatrician can use to keep you and your family well. So as always, if you have a health concern, call your doctor or pediatrician’s office for guidance. They’ll know the best path forward. 

In the meantime, there are some great resources out there that can help you make the best decision about telehealth if the time comes. One really helpful article from the American Academy of Pediatrics helps parents get up to speed on telemedicine and outlines a few cases where a telemedicine visit might be right for your child 

With the sniffles, fevers, and plenty of, “Mom, I don’t feel so good …” comments that come along with parenthood, it’s nice to know that telemedicine gives us another tool we can use to keep our families well—one that’s ultimately up to you and your doctor to choose if it’s right for your child. 

The post 6 Tips for a Safer and Easier Telemedicine Visit appeared first on McAfee Blog.

7 Safety Tips to Schooling in a Digital World

By McAfee

This fall, many students are headed back-to-school full time. However, just as workplaces now accommodate for remote work, schools are accommodating hybrid learning environments. While this may signal the end of things like snow days, it’s also created a new, more flexible style of learning that relies on computers, online connectivity, and apps to connect students with teachers and learning resources. It’s also a trend that’s not without risk, as evidenced by the more than 900 cybersecurity incidents, including personal data breaches, since 2016, according to the K-12 Cybersecurity Resource Center. This new style of learning comes with many implications for cybersecurity that we’ll discuss below, along with ways to protect learners and students of all ages.

Digital School Safety Tips 

1. Set camera guidelines 

Cameras and video conferencing software have become an integral part of the online learning experience. In the early days of 2020, we saw growing pains in the form of Zoom bombing, unintended sharing, and, on the lighter side, people learning to use fake backgrounds with hilarious consequences. And while many of these wrinkles have been smoothed out, for online learners, the fact remains that privacy is at risk anytime they use a camera.  

Younger students:  

  • Work with your child and their instructors to figure out the most appropriate times to use the camera. When not using the camera on their device, teach your child how to cover it to ensure privacy. Many new laptops come with a manual switch that allows the camera to be blocked. 

Older students:  

  • Teens have more autonomy, and apps are probably a major part of their social and learning life. That’s why it’s a great idea to remind teens to never accept video chats, screen shares, instant messages, phone calls or files from strangers, even if it’s in an app they’re familiar with.

2. Use tools that protect your child while they’re learning online

The good news is that while we’re all navigating the new world of learning online, there are more tools than ever to help you do so safely. A comprehensive security suite, like one of McAfee’s products, contains many of these security tools in one package, including tools for:  

Younger students: 

  • Parental controls – A good parental controls suite allows you to not only restrict web site access, but also set limits on screen time and track activity on your child’s devices. McAfee offers parental controls in the form of McAfee Safe Family. 
  • Parent versions of learning apps – The app being used to teach an online classroom may offer a version for parents. It’s often a simpler version of the one your child is using, but it will allow you to become familiar with the software and may even offer some privacy settings. 

Older students: 

  • VPN – This is a powerful tool for protecting your privacy online. Teach your teens how to create a secure connection to the internet anytime they log in by using a VPN (virtual private network) to hide their activity and connection details from prying eyes. McAfee’s VPN uses bank-grade encryption to keep their private information secure. 

3. Invest wisely in your child’s learning tools 

Your child or teen’s portal to their online classroom is an important investment. After all, you’ll want them to be able to connect securely, communicate easily, and be able to handle any kind of online work they may need to do. Depending on the age of your child, this device may also have to be bomb-proof. Don’t worry some experts have already done the thinking for you with this list of computers for online learners. 

4. Recognize that some information should always stay private 

There are many apps being used to facilitate online learning. And chances are, students will have to register, log-in, and provide identification. Regardless of age, here’s what NOT to provide. 

  • Don’t sign up with a personal email address. Schools should provide an email address or a username and password. 
  • Don’t put too much personal information in the app profile. Keep location, phone number and dates of birth private if possible. 
  • Make sure your student always keeps their login info to education apps private and that they don’t share their account with anyone, including classmates. 

5. Online learning can be a family affair

Younger students: 

  • Create an online workspace that’s sufficiently quiet for your child to get their homework done, but also someplace that can be easily checked in on by you and other adults in your child’s life.  

Older students: 

  • Teens should expect that adults will be around and looking in on their activity online, whether they’re learning or talking to friends. You can model this with your own behavior by using devices openly and practicing good security habits. 

6. Introduce the concept of digital citizenship 

When students are learning in-person, the concept of being a good citizen is one that’s reinforced in the classroom and on the playground. Online, as students use forums, chats, and even social media to communicate, the concept of digital citizenship is just as important. 

  • Talk to your child and teen about what you expect from their conduct online. Monitor the apps they use for school and make sure they understand what is appropriate to write on them. After all, these messages may be visible to the school administrators, or even college admissions officials. Help them understand that creating a safe space to learn takes everyone’s effort, not just the teachers. 

7. In the brave new world of online learning, offline breaks are more important than ever. 

There’s a reason elementary schools have recess and high schools have lunch breaks. It gives kids time to step away from the books, stretch their legs, and refresh their minds. The same concept applies with online learning.  

Younger students:  

  •  Take a break at least every 30 minutes to stretch and walk around. 

Older students: 

  • A teen may have a longer attention span, but breaks are still important and, crucially, it’s important they don’t spend their break in front of another screen. 

More resources for improving digital wellness while learning online 

For more extensive information about any of the recommendations above, please visit these resources. 

Resources for parents 

Resources for all ages

The post 7 Safety Tips to Schooling in a Digital World appeared first on McAfee Blogs.

How to Make Telehealth Safer for a More Convenient Life Online

By McAfee
Telehealth

Among the many major shifts in lifestyle during the COVID-19 pandemic, the way we used healthcare was one of the most significant. Providers limited in-person visits, elective procedures were delayed, and we avoided hospitals. In response, we went online and started using telehealth and other virtual solutions in ways we never had before. 

Our latest consumer mindset survey confirms this was more than a passing trend, showing an almost 50% rise since the beginning of the pandemic in the use of PCs and Mobile devices to access health information, meet virtually with health care providers, and manage prescriptions. Survey respondents also showed they adapted by increasing their usage of smart fitness devices, like Fitbits, to track their personal health. 

The hidden cost of convenience  

Navigating the healthcare system and accessing more of our services through the web means more of our personal information is now online. From patient intake forms to test results, a great deal of data about our health, including confidential information like vaccination records, is potentially available. Survey respondents confirmed that they shared and accessed their personal health information across the internet, despite 1/3 or more of respondents having concerns for their privacy and security of their personal information. 

This trend hasn’t gone unnoticed by cybercriminals. In fact, the US Department of Health and Human Services is currently investigating nearly 800 health-related data breaches impacting nearly 60 million individuals. All of which is to say that telehealth advances may help us avoid sitting in a doctor’s office, but we need to be more mindful about our security when using these new online services. 

Maintaining your online wellness  

Despite the adoption of many telehealth and online health services, security was still a concern for many of our survey respondents. A majority said the primary reason they do not use smart devices for their personal health was because of privacy and security concerns. Fortunately, just as there is preventive medicine, there are also preventive cybersecurity measures we can take to keep our personal data safer online. Here are a few we recommend: 

  • Use a VPN when conducting a Telehealth video call with a physician, accessing your medical records, or managing your prescriptions 
  • A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you anonymous by masking your IP address. This means you can keep prying eyes away from your confidential conversations. 
  • Use a proven security solution such as McAfee Total Protection on all devices 
  • All-in-one protection is a great way to keep your devices, identity, and privacy safer as you go about life online. 
  • Only use HTTPS connections when accessing an  telehealth website.  
  • Look at the web address in your browser to confirm it starts with HTTPS. These connections add security to your data transfers and help prevent data scraping. 
  • Use two-factor authentication when authenticating into important accounts. 
  • In addition to your password/username combo, you’re asked to verify who you are with something that you – and only you — own, such as a mobile phone. Put simply: it uses two factors to confirm it’s you. 
  • Practice safe password hygiene, don’t use the same passwords across your accounts and especially not for accessing your health information 
  • A password manager is a great way to organize and generate keys for your login.  

The shift to managing our health online comes with a few safety considerations, but by following the steps above, we can enjoy convenience and access to a healthier life online and off. 

The post How to Make Telehealth Safer for a More Convenient Life Online appeared first on McAfee Blogs.

The Rise of the Dark Web Gig Economy

By Vishnu Varadaraj

The gig economy has become more prevalent in today’s world with the appeal and necessity of flexible work opportunities. Many take advantage of short-term contracts, side jobs, and freelance work to retain more control over how they spend their day and earn their income. However, the proliferation of these flexible work opportunities has transcended into the dark web, allowing individuals to conduct nefarious activities. Rather than contracting handyman or moving services on the dark web, you can find hackers contracting their website hacking services or buyers placing ads looking for a hacker to hire. These acts pose significant risks to online users, given the amount of stolen personal information on dark websites. Take a look at the activities you can expect to find on the dark web and the steps you can take to safeguard your online privacy.

Watch Out for These Dark Web Criminal Activities 

The dark web is part of the public internet that search engines do not index. In other words, what happens on the dark web, stays on the dark web with no traceable records. Most people don’t realize that the dark web is not illegal despite its association with criminal activities. However, the dark web has retained a criminal reputation since it is challenging to track what goes on. As a result, criminals will often frequent the dark web to conduct a variety of illegal transactions, including hacking services. 

Researchers are discovering an uptick in activity on dark web forums that includes buying and selling black hat hacking services. 90% of the activity on these forums is from people looking to hire hackers to infiltrate websites and steal databases. Additionally, 4% of the people frequenting dark web forums requested hacking services related to website hacking and malicious code injection. 

Another 7% of people on the dark web are hackers contracting out their services and tools. These services and tools include web shells, a file uploaded to a server that an attacker can use to execute operating system commands, as well as access to administrative website interfaces and ready-made exploits. Many of the services offered on these forums range in specialties such as site infiltration to data extraction. As a result, they often attract a variety of customers with numerous requests. 

Further, many of the ads seeking hacking services are aimed at database hacking. Those targeting databases are often financially incentivized hackers and companies out to steal their competitor’s information. Databases remain a popular target for hackers since they contain a significant amount of personal information ranging from first and last names to credit card numbers. Cybercriminals can then use this information to commit numerous crimes such as monetary theft, unemployment and tax relief fraud, and identity theft.

For example, the Canada Revenue Agency (CRA) had to suspend approximately 800,000 accounts after discovering matching credentials for sale on the dark web. In a previous data breach, hackers used login credentials to access taxpayer accounts, apply for COVID-19 relief funds, and reroute the funds into their bank accounts. Taxpayers could not log in to their accounts without first taking the necessary steps to regain safe access.

5 Steps to Take After a Data Breach 

Users must protect their online presence and information as these criminal activities continue to escalate in demand. Here are the five must-dos after discovering a data breach to retain your online security.

1. Leverage security software 

Be one of the first to know about a data breach by leveraging security software such as McAfee Total Protection. A comprehensive security solution that includes dark web monitoring actively monitors the dark web for data breaches and exposed information. This information includes but is not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. Robust security software also provides steps for remediation after a data breach to guide the user to regain control and integrity of their data and privacy.

2. Stay in the know 

Companies are required to notify their customers of a data breach under the PIPEDA legislature. Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers. 

Create news alerts for companies that have access to your information to stay notified of the latest events. Additionally, create notifications for your bank and other financial accounts to monitor for suspicious activity such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.  

3. Change your credentials 

Looking back to the 800,00 taxpayers whose accounts were suspended, they could not regain access without first changing their login credentials. Changing your login credentials such as your usernames, passwords, and security questions is a critical first step to take after any data breach.

Changing your credentials prevents hackers from accessing your personal information and ensures that you regain control over your account security. The chances of a hacker accessing your data are exceptionally high if you use the same credentials across different accounts. Thus, it’s essential to change your usernames and passwords regularly to ensure your information remains secure. 

4. Update your passwords 

Just as important as changing your password regularly is changing your password following best practices. Create stronger passwords by using a combination of the following: 

  • Upper case letters 
  • Lower case letters 
  • Numbers 
  • Symbols 

Long passwords with a minimum of 12 characters are also more effective than shorter passwords since it makes it more difficult for a hacker to guess. In sum, ensure all passwords are long, complex, and only used once. Use a password manager with a built-in generator like the one included in McAfee’s Total Protection solution to make it easier to access and manage passwords. 

5. Enable multifactor authentication 

If your credentials are exposed in a data breach, using multifactor authentication will ensure hackers cannot access your information using only your login credentials. So even if your username and password are exposed, there is still a layer of security that hackers will not be able to bypass. Block out unauthorized login attempts by enabling multifactor authentication wherever applicable.  

Safeguard Against Dark Web Activities  

The dark web continues to be a primary destination for cybercrime. Online users must remain cautious about the information they retain in their online accounts and the websites with access to their personal information. Your data security and privacy are not always a guarantee, but the more precautions you take with your online safety, the better protected you will be.  

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our newsletter, listen to our podcast Hackable?, and ‘Like’ us on Facebook. 

The post The Rise of the Dark Web Gig Economy appeared first on McAfee Blogs.

Is Your Peloton Spinning Up Malware?

By McAfee

[Disclaimer: The McAfee ATR team disclosed this vulnerability to Peloton and promptly started working together to responsibly develop and issue a patch within the disclosure window. The patch was tested and confirmed effective on June 4, 2021.]

Picture this: A hacker enters a gym or fitness center with a Peloton Bike+. They insert a tiny USB key with a boot image file containing malicious code that grants them remote root access. Since the attacker doesn’t need to factory unlock the bike to load the modified image, there is no sign that it was tampered with. With their newfound access, the hacker interferes with the Peloton’s operating system and now has the ability to install and run any programs, modify files, or set up remote backdoor access over the internet. They add malicious apps disguised as Netflix and Spotify to the bike in the hopes that unsuspecting users will enter their login credentials for them to harvest for other cyberattacks. They can enable the bike’s camera and microphone to spy on the device and whoever is using it. To make matters worse, they can also decrypt the bike’s encrypted communications with the various cloud services and databases it accesses, potentially intercepting all kinds of sensitive information. As a result, an unsuspecting gym-goer taking the Peloton Bike+ for a spin could be in danger of having their personal data compromised and their workout unknowingly watched.  

That’s a potential risk that you no longer have to worry about thanks to McAfee’s Advanced Threat Research (ATR) team. The ATR team recently disclosed a vulnerability (CVE-2021-3387) in the Peloton Bike+, which would allow a hacker with either physical access to the Bike+ or access during any point in the supply chain (from construction to delivery), to gain remote root access to the Peloton’s tablet. The hacker could install malicious software, intercept traffic and user’s personal data, and even gain control of the Bike’s camera and microphone over the internet. Further conversations with Peloton confirmed that this vulnerability is also present on Peloton Tread exercise equipment; however, the scope of our research was confined to the Bike+.

As a result of COVID-19, many consumers have looked for in-home exercise solutions, sending the demand for Peloton products soaring. The number of Peloton users grew 22% between September and the end of December 2020, with over 4.4 million members on the platform at year’s end. By combining luxury exercise equipment with high-end technology, Peloton presents an appealing solution to those looking to stay in shape with a variety of classes, all from a few taps of a tablet. Even though in-home fitness products such as Peloton promise unprecedented convenience, many consumers do not realize the risks that IoT fitness devices pose to their online security.  

Under the Hood of the Peloton Bike+  

IoT fitness devices such as the Peloton Bike+ are just like any other laptop or mobile phone that can connect to the internet. They have embedded systems complete with firmware, software, and operating systems. As a result, they are susceptible to the same kind of vulnerabilities, and their security should be approached with a similar level of scrutiny.  

Following the consumer trend in increasing IoT fitness devices, McAfee ATR began poring over the Peloton’s various systems with a critical eye, looking for potential risks consumers might not be thinking about. It was during this exploratory process that the team discovered that the Bike’s system was not verifying that the device’s bootloader was unlocked before attempting to boot a custom image. This means that the bike allowed researchers to load a file that wasn’t meant for the Peloton hardware — a command that should normally be denied on a locked device such as this one. Their first attempt only loaded a blank screen, so the team continued to search for ways to install a valid, but customized boot image, which would start the bike successfully with increased privileges.  

After some digging, researchers were able to download an update package directly from Peloton, containing a boot image that they could modify. With the ability to modify a boot image from Peloton, the researchers were granted root access. Root access means that the ATR team had the highest level of permissions on the device, allowing them to perform functions as an end-user that were not intended by Peloton developers. The Verified Boot process on the Bike failed to identify that the researchers tampered with the boot image, allowing the operating system to start up normally with the modified file. To an unsuspecting user, the Peloton Bike+ appeared completely normal, showing no signs of external modifications or clues that the device had been compromised. In reality, ATR had gained complete control of the Bike’s Android operating system.  

Tips For Staying Secure While Staying Fit 

The McAfee ATR team disclosed this vulnerability to Peloton and promptly started working together to responsibly develop and issue a patch within the disclosure window. The patch was tested and confirmed effective on June 4, 2021. The discovery serves as an important reminder to practice caution when using fitness IoT devices, and it is important that consumers keep these tips in mind to stay secure while staying fit:  

1. Update, update, update! 

Stay on top of software updates from your device manufacturer, especially since they will not always advertise their availability. Visit their website regularly to ensure you do not miss news that may affect you. Additionally, make sure to update mobile apps that pair with your IoT device. Adjust your settings to turn on automatic software updates, so you do not have to update manually and always have the latest security patches.  

2. Do your research  

Do your research before making a significant investment in an IoT device. Ask yourself if these devices are from a reputable vendor. Have they had previous data breaches in the past, or do they have an excellent reputation for providing secure products? Also, take note of the information your IoT device collects, how vendors use this information and what they release to other users or third parties. 

Above all, understand what control you have over your privacy and information usage. It is a good sign if an IoT device allows you to opt-out of having your information collected or lets you access and delete the data it does collect.  

3. Consider an identity theft protection solution 

Protect your data from being compromised by stealthy cybercriminals by using an identity theft solution such as the one included in McAfee Total Protection. This software allows users to take a proactive approach to protecting their identities with personal and financial monitoring, as well as recovery tools.  

Minimize Security Risks  

If you are one of the 4.4 million Peloton members or use other IoT fitness devices, it is important to keep in mind that these gadgets could pose a potential security risk just like any other connected device. To elevate your fitness game while protecting your privacy and data, incorporate cybersecurity best practices into your everyday life so you can confidently enjoy your IoT devices.

Collaboration with Peloton

As stated, McAfee and Peloton worked together closely to address this issue. Adrian Stone, Peloton’s Head of Global Information Security, shared that “this vulnerability reported by McAfee would require direct, physical access to a Peloton Bike+ or Tread. Like with any connected device in the home, if an attacker is able to gain physical access to it, additional physical controls and safeguards become increasingly important. To keep our Members safe, we acted quickly and in coordination with McAfee. We pushed a mandatory update in early June and every device with the update installed is protected from this issue.”

Peloton is always looking for ways to improve products and features, including making new features available to Members through software updates that are pushed to Peloton devices. For a step-by-step guide on how to check for updated software, Peloton Members can visit the Peloton support site.

The post Is Your Peloton Spinning Up Malware? appeared first on McAfee Blogs.

Avoid Making Costly Mistakes with Your Mobile Payment Apps

By Lily Saleh

There used to be a time when one roommate split the cost of rent with another by writing a check. Who still owns a checkbook these days? Of course, those days are nearly long gone, in large part thanks to “peer to peer” (P2P) mobile payment apps, like Venmo, Zelle, or Cash AppNow with a simple click on an app, you can transfer your friend money for brunch before you even leave the tableYet for all their convenience, P2P mobile payment apps could cost you a couple of bucks or more if you’re not on the lookout for things like fraud. The good news is that there are some straightforward ways to protect yourself. 

You likely have one of these apps on your phone alreadyIf so, you’re among the many. It’s estimated that 70% of adults in the U.S. use mobile payment apps like theseAnd chances are that you have more than just the oneOnly 25% of adults in the U.S. use just a single payment app.   

Yet with all those different apps come different policies and protections associated with them. So, if you ever get stuck with a bum charge, it may not always be so easy to get your money back. 

With that, here are seven quick tips for using your P2P mobile payment apps safely.

1. Add extra protection with your face, finger, or PIN. 

In addition to securing your account with a strong password, go into your settings and set up your app to use a PIN code, facial ID, or fingerprint ID. (And make sure you’re locking your phone the same way too.) This provides an additional layer of protection in the event your phone is stolen or lost and someone, other than you, tries to make a payment with it.  

2. Get a request or make a test before you pay in full. 

What’s worse than sending money to the wrong person? When paying a friend for the first time, have them make a payment request for you. This way, you can be sure that you’re sending money to the right person. With the freedom to create account names however one likes, a small typo can end up as a donation to a complete stranger. To top it off, that money could be gone for good! 

Another option is to make a test payment. Sending a small amount to that new account lets both of you know that the routing is right and that a full payment can be made with confidence. 

3. You can’t always issue a “hold” or “stop payment” with mobile payment apps. 

Bye, bye, bye! Unlike some other payment methods, new mobile payment apps don’t have a way to dispute a charge, cancel a payment, or otherwise use some sort of recall or retrieval feature. If anything, this reinforces the thought above—be sure that you’re absolutely making the payment to the right person. 

4. When you can, use your app with a credit card. 

Credit cards offer a couple of clear advantages over debit cards when using them in association with mobile payment apps (and online shopping for that matter too). Essentially, they can protect you better from fraud: 

  • Debit cards immediately remove cash from your account when a payment is made, whereas credit card payments appear as charges—which can be contested in the case of fraud. 
  • In the U.S., if your credit card is lost or stolen, you can report the loss and you will have no further responsibility for charges you didn’t make. Additionally, liability for each card lost or stolen is $50. Debit cards don’t enjoy these same protections. 

5. Fraudulent charge … lost or stolen card? Report it right away. 

Report any activity like this immediately to your financial institution. Timing can be of the essence in terms of limiting your liabilities and losses. For additional info, check out this article from the Federal Trade Commission (FTC) that outlines what to do if your debit or credit card is stolen and what your liabilities are.  

Also, note the following guidance from the FTC on payment apps: 

“New mobile apps and forms of payment may not provide these same protections. That means it might not always be easy to get your money back if something goes wrong. Make sure you understand the protections and assurances your payment services provider offers with their service.”  

6. Watch out for cybercrooks cashing in on mobile payment app scams. 

It’s sad but true. Crooks are setting up all kinds of scams that use mobile payment apps. A popular one involves creating fake charities or posing as legitimate ones and then asking for funds by mobile payment. To avoid getting scammed, check and see if the charity is legit. The FTC suggests researching resources like Better Business Bureau’s Wise Giving Alliance, Charity Navigator, Charity Watch or,  GuideStar. 

Overall, the FTC further recommends the following to keep yourself from getting scammed: 

  • Review the app’s fraud protection policies and understand whether and how you can recover funds if a problem arises. 
  • Be wary of any business that only accepts P2P payment apps or pre-paid debit card payments. Consider this a red flag. 
  • Never send P2P payments to, or accept payments from, someone you don’t know. 
  • Don’t use P2P payment apps for purchasing goods or services. As noted above, you may not get the consumer protections a credit or debit card can offer. 

7. Protect your phone 

With so much of your life on your phone, getting security software installed on your it can protect you and the things you keep on your phone. Whether you’re an Android owner or iOS owner, mobile security software can keep your data, shopping, and payments secure. 

The post Avoid Making Costly Mistakes with Your Mobile Payment Apps appeared first on McAfee Blogs.

Seeking Reconnection: Internet Usage and the Return to Travel

By McAfee

Even as the internet kept us connected with family and friends during the pandemic, people remain understandably eager to reconnect in person as vaccines roll out and restrictions ease. In fact, people are making travel plans accordinglyNearly two-thirds (64%) of people worldwide said that they’re planning to travel for leisure this year. And, as always, they’re bringing their devices with them. 

These are a few of the top-line findings from our 2021 Consumer Security Mindset Report: Travel Edition, which garnered responses from more than 11,000 people aged 18 to 75 in eleven countries across North and South America, Europe, Asia, and the South Pacific. More broadly, this survey provides insight into people’s plans and preferences for travel and how they view online security while travelingparticularly after relying heavily on the internet at home during the pandemic for more than a year. 

People are more connected and more protected in 2021 

Indeed, people feel more connected by the internet today than they did prior to the onset of COVID-19 with significant 76% of respondents stating as muchIn light of that increasing reliance on the internet, 61% reported implementing more protection for their devices, connected homes, and online activities in general. This was particularly the case in nations like India (86%), Mexico (79%), and Brazil (68%). However, other nations trended much lower than the average, such as the UK (47%) and France (34%). In the U.S., that figure was lower than the international trend with roughly half of the people implementing more protection. 

Internet security while traveling

People are planning on traveling once again 

Acalled out earlier, people are taking the first steps toward leisure travel once again. Only 12% of people in the U.S said that they were planning on traveling internationally compared to a global average of 16%, while nations like Singapore (30%), the UK (25%), and Germany (24%) trending well above the average. In contrast, the outlook for domestic leisure travel appears exceptionally strong, particularly for respondents in Australia (88%), India (79%) and the U.S. (77%) who plan to travel as such. 

The pandemic has shaped people’s views on where they’d like to stay, with 62% stating that their preference for lodging has changed this yearWell over one-third of respondents in the U.S., Australia, Indonesia, and Canada said that staying with family and friends as their preferred option. Globally speaking, hotel and motel accommodations topped the list at 41%. Vacation home rentals entered the mix as well with roughly 25% of respondents saying a rental was part of their plan. 

Current attitudes on connecting to Wi-Fi while traveling 

Yet how have attitudes changed toward connecting to networks outside of the home, particularly after the past year saw the majority of people improve their security at home? 

For a baseline, we found that 80% of respondents said that they’ve connected a device when visiting a home or place that is not their own. The devices they mentioned most include laptops, streaming devices, Bluetooth speakers, and gaming devices as well. To connect those devicesthey’ll use the home network of the friend’s or rental home where they’re staying (48%) or the network provided by the hotel where they’re staying (48%). And while in-between places, public Wi-Fi remains a popular means of network connection at 50%, along with airport Wi-Fi (41%) plus transit Wi-Fi (31%). Internet security while traveling

As to how secure people feel on those networks, the answer varies greatly. While people expect low risk or no risk at all on their home network (85%) or a friend’s home (73%), they’re far less apt to trust other networks. In general, they see Wi-Fi networks as most vulnerable to cyber threats than any other network or device at 68% and feel most at risk connecting to networks in hotels (25%) and rentals (21%).  

Despite these findings, only 47% people said they take the same online security measures that they take at home when they’re on holiday or vacation. Similarly, just 52% of people check if the network they are joining is secure before they connect. Of that, 22% say they don’t check because they feel the network poses no threat and another 26% say that they simply don’t know how to check. 

Protecting your computers and devices while you’re away 

As travel becomes an actual possibility for people once again, it’s an opportunity to remember just how important security is outside the home. Whether people are at home or away, there will be banking to do, chances to shop online, and moments to stream a few shows while at the airport or on the road. Protecting laptops and mobile devices for travel become extra important when using public, airport, and public Wi-Fi, as those networks can expose people to more threats than their home networks.  

With that, here are five things people can do to protect themselves and others while traveling: 

  1. Connect with caution. Be cautious when connecting to public Wi-Fi while on vacation and make sure the Wi-Fi is secure and attached to a trusted source. Ensure that you don’t conduct any financial transactions or share any personal details while on public Wi-Fi. 
  2. Look into using a virtual private network (VPN). A VPN can provide bank-grade encryption that protects your data while you shop, bank, or simply surf online when connected to public Wi-Fi. 
  3. Consider a holistic security solution. Understand what tools are available to you in order to give you peace of mind that your identity and personal information across all of our devices are safeguarded this summer travel season. 
  4. Update your software. Before you travel, check for any software updates on your devices. Updates often fix security bugs in addition to adding features or providing performance boosts. 
  5. Keep devices protected and close. Distracted vacationers are the perfect target for thieves looking to steal devices—whether that’s a phone, laptop, tablet, or game. Ensure accounts have multi-factor authentication to double-check the authenticity of digital users in case the device gets in the wrong hands.

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McAfee Awarded “Cybersecurity Excellence Awards”

By McAfee
Cybersecurity Excellent Awards

In a year where people relied on their digital lives more than ever before and a dramatic uptick in attacks quickly followed, McAfee’s protection stood strong. 

We’re proud to announce several awards from independent third-party labs, which recognized our products, protection, and the people behind them over the course of last year. 

Recognized four times over for our people and products 

The Cybersecurity Excellence Awards is an annual competition honoring individuals and companies that demonstrate excellence, innovation, and leadership in information security. We were honored with four awards: 

  • As a company, we were recognized as the Gold Winner for the Best Cybersecurity Company in North America in a business with 5,000 to 9,999 employees. 
  • For security software, McAfee LiveSafe was presented with the Gold Winner for AntiVirus, which also includes further controls for privacy and identity protection, along with a renewed focus on making it easy for people to protect themselves while learning about security in the process.  
  • McAfee Secure Home Platform, our connected home security that provides built-in security for all the connected devices in your home, was the Gold Winner for Cybersecurity for Connected Homes in North America. 
  • Our leadership was recognized as well, with our SVP of Consumer Marketing, Judith Bitterli being named the Silver Winner for the Cybersecurity Marketer of the Year in North America. This award acknowledges her contributions to McAfee’s marketing strategy and growth, along with her “Safer Together” program that offered support to people as they shifted to schooling, telehealth, dating, and job hunting from home during the pandemic. 

Awards for McAfee product development and product performance 

Further recognition came by way of three independent labs known for their testing and evaluation of security products. Once more, this garnered several honors:  

  • McAfee was named a winner of SE Labs’ second annual Best Product Development award, which evaluates security solutions by “testing like hackers.” More formally, they base their awards on “a combination of continual public testing, private assessments and feedback from corporate clients who use SE Labs to help choose security products and services.” 
  • Germany-based AV-Test named McAfee Total Protection the winner for its Windows Best Performance for Home Users category. Likewise, it also scored a perfect 18 out of 18 in categories spanning, Protection, Performance, and Usability in its most recently published testing (for February 2021). 
  • AV-Comparatives named McAfee Total Protection the Silver Winner for Performance and gave McAfee three Advanced+ and two Advanced Awards in the year’s tests overallstating that, “Its user interface is clean, modern, and touch-friendly. The program’s status alerts are exemplary.” 

Continuous updates keep you protected with the latest advances 

As the threat landscape continues to evolve, our products do as well. We’re continually updating them with new features and enhancements, which our subscribers receive as part of automatic product updates. So, if you bought your product one or two years agoknow that you’re still getting the latest award-winning protection with your subscription. 

We’d like to acknowledge your part in these awards as well. None of this is possible without the trust you place in us and our products. With the changes in our work, lifestyles, and learning that beset millions of us this past year, your protection and your feeling of security remain our top priority. 

With that, as always, thank you for selecting us. 

Stay Updated  

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook. 

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Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online

By Pravat Lall
Vaccine Card

Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online 

Think Twice Before Posting Your Vaccination Card on Social Media

After much anticipation, you finally get a notification that you’re eligible to receive your COVID-19 vaccine. Upon getting your first dose, you may be eager to celebrate by sharing a picture of your vaccination card on social media. After all, many of your peers have been doing the same. However, these posts could actually put your online privacy and personal information at risk. While you want to share the good news, experts warn that scammers could potentially exploit the information on your card.

How Vaccine Selfies Could Affect Your Online Security

With more people becoming eligible to receive the COVID-19 vaccine, there has been a surge in social media posts featuring peoples’ vaccine cards. However, the Better Business Bureau stated that posting photos of your card can give criminals the data they need to create and sell fake vaccination cards. Not only do vaccine cards remind you of when your next appointment is, but they also contain important personal information such as your name, date of birth, and when and where you were vaccinated.

Currently, these cards are the only proof that people have that they’ve been vaccinated. While there is still uncertainty around the next phase of the pandemic and when life will return to “normal,” it’s possible these cards could be what gets you into a restaurant or on an airplane. If you post your vaccination card on social media, scammers could potentially forge your card and use it as their own pass into public places or use it to receive a second dose. Publicly posting medical information could also void your HIPAA protections. Furthermore, cybercriminals could significantly profit from your personal information since health care records sell for more than Social Security and credit card numbers on the dark web.

Protect Your Digital Wellness

Your digital wellness is just as important as your physical wellness, so protecting your online data is crucial. It’s a good rule of thumb not to post photos with your name and other identifiable information on the internet. Although it may be tempting to post your vaccination card on social media, consider these tips to help protect your online security:

1. Check your privacy settings

Think about who you want to share the good news with and what social media platform would be best for this. Create private groups or carefully select which followers can see your posts. Then, verify that you’ve updated your privacy settings accordingly. This will prevent scammers from lurking on your posts and extracting your personal information.

2. Find alternatives to share that you’re vaccinated

Instead of posting a photo of your vaccine card, share a picture of yourself outside the vaccination center. If your vaccination center provides “I got vaccinated” stickers, you can post a picture of that as well.

Taking steps towards protecting your digital well-being is just as important as taking steps towards protecting your physical health. By following these steps, you can help ensure that your online security will not be jeopardized by celebrating your vaccination.

Stay Updated

 To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

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Check up on Your Virtual Safety: Tips for Telehealth Protection

By Jean Treadwell
Telemedicine visit

Check up on Your Virtual Safety: Tips for Telehealth Protection

In a poll conducted by the Canadian Medical Association, nearly half of Canadians have used telehealth services since the start of the pandemic. Additionally, in a recent McAfee study, we found that 21% of Canadians have used the internet for a doctor visit in 2020, and 28% said that such online visits will become a part of their routine moving forward Telehealth, or virtual care. This includes clinical services delivered remotely via electronic communications, such as videoconferencing, mobile apps and remote patient monitoring technology. Many of us have readily accepted these medical services out of necessity, as COVID have limited in-person hospital visits.

Hackers are taking advantage of the rise in virtual health services and exploiting their vulnerabilities to steal sensitive medical records. These vulnerabilities are the result of bigger issues stemming from obscure patient health information regulations and health care system budgetary constraints.

Understanding the risks associated with telehealth is the first step to securing your online safety during your virtual doctor’s visits.

Why Cybercriminals Target Health Care

At the onset of the pandemic, the number of reported Canadian cyberattacks jumped 50% from Q4 2019 to Q1 2020. Health care is one of the most targeted industries for cyberattacks. One attack even compromised the organization that manages Ontario’s medical records. Health care is such a highly targeted industry because it holds a wealth of information that fetches a high price on the dark web. Experts say medical records are more valuable than credit card details due to the amount of vital information stored in them, such as birth dates and patient ID numbers. Hackers can then hold this information for ransom or use it to steal your identity. Further, cybercriminals see health care institutions as easy targets. Canadian health care IT departments have insufficient budgets and are ill-prepared to handle the rising threats.

Canada also does not have federal guidelines governing virtual care and patient health information. Rather, health care providers and virtual care platforms are limited to the broad guidelines outlined by the Personal Information Protection and Electronic Documents Act (PIPEDA). As these are not digital security specific purpose defined guidelines and requirements, it makes it more difficult for health care providers and telehealth companies to protect patient data.

Telehealth Risks

Telehealth makes care accessible to everyone; unfortunately, if you’re not careful, telehealth also opens the door for hackers. Hackers can infiltrate the technology used for online doctor’s appointments, because video conferencing technologies have several security flaws. From there, hackers can disrupt calls, eavesdrop and steal your private health information.

The advent of telehealth services has also prompted an increase in emails. Since patients may be expecting emails from their doctor, they may let their guard down and fall victim to phishers posing as a health care organization.

Take Control of Your Health Privacy

Prepare for your next virtual doctor’s appointment with these best practices to secure your virtual safety.

Ask the right questions

Before heading into your next telehealth appointment, ask your health care provider the right questions to online understand what risks you may face. Ascertaining this information will help you understand what actions you need to take to mitigate the risk on your end, like staying alert for eavesdroppers or finding alternative ways to confirm personal information. Here are some questions you can ask:

  • “Do you record your sessions?”
  • “Do you share information with third parties?”
  • “How is my data being used?”
  • “What security measures does your telehealth platform implement? Does it use the highest encryption levels or employ multi-factor authentication?”

Beware of phishing

Phishing is a common tactic hackers use to access private health information and trick users into downloading malware. Beware of seemingly official emails under the guise of your health care provider asking for payment information or prompting you to take immediate action. If the email logo doesn’t look right, the message is poorly written, or the URL displayed doesn’t match the one that’s linked, then it’s likely a phishing scam.

Contact your health care provider before verifying sensitive information online, such as payment details or document transfer methods, to avoid falling victim to phishing. We recommend logging into your healthcare provider’s official website or app to confirm pertinent healthcare information as well. If you accidentally reply to a phishing email, perform a full malware scan on your device to ensure your private information remains secure.

Keep medical apps up to date

It’s important to keep telehealth applications up to date to benefit from the latest bug fixes and security patches. This includes apps belonging to your IoT devices, such as glucose monitors, blood pressure monitors or other network-enabled diagnostic devices. These devices represent more entry points that hackers can infiltrate, making it especially critical to keep them up to date and close any security loopholes.

Elevate your authentication methods

Get creative with your telehealth portal password, or better yet, use a security solution that includes a password management system. McAfee Total Protection includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location.

Ensure you’re using a telehealth platform that leverages multi-factor authentication, so even if a hacker were to acquire your password, there’s an added layer of security they won’t be able to bypass.

Defend against prying eyes by using a VPN

It’s always best to use a virtual private network (VPN) when conducting activities online, and medical visits are no exception. Using a VPN like McAfee Safe Connect VPN will ensure your data is encrypted and your private health information stays between you and your doctors. A VPN is especially important if you’re connecting from a network other than your password-protected home Wi-Fi.

Take Care of Your Physical and Virtual Health

Medical services are just one of many activities that have turned virtual due to the pandemic. Keep in mind these new virtual outlets come with elevated risks. Hackers are taking advantage of software vulnerabilities and taking victims unaware through social engineering tactics to steal sensitive personal information. Remember to secure your online health by taking a proactive stance against malicious threats so you can focus on your physical health during your telehealth visits.

Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

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Privacy in Practice: Securing Your Data in 2021 and Beyond

By Jean Treadwell
Remote Learning

Privacy in Practice: Securing Your Data in 2021 and Beyond

Technological advancements continually emerge that make our lives easier. Right? As beneficial and convenient as emerging tech is, it can pose serious risks to our online safety and privacy—risks that you might find yourself ill-prepared to handle. In fact, according to our 2021 Consumer Security Mindset research, 45% of Canadian respondents don’t feel very confident about their ability to prevent a cyberattack and believe that they don’t have what they need to ward one off.

With many of us turning to online platforms for things we used to do in-person, activities like banking, shopping, taxes, and more, the need for broader online privacy protection has never been greater. As we continue to integrate technology into our everyday lives, we must learn to recognize the risks they pose and understand how to safeguard our online security.

Telehealth

Telehealth visits have opened the door for many to get the medical care they need when visiting the doctor or going to the hospital isn’t feasible. Digital health platforms have demonstrated many benefits for optimizing time and cost efficiencies for both patients and providers, but at what cost?

Despite efforts to address barriers to virtual healthcare adoption, Canada currently lacks a national framework for governing virtual care. As a result, many healthcare providers are left to act on their best judgements regarding patient data interoperability across provinces and providers. The lack of a pan-Canadian governance framework also makes it difficult for digital health platforms to operate with the assurance of certain security protocols, leaving many of us to wonder how to best protect our data in the face of an ambiguous virtual healthcare system. The risk is made all the more severe when factoring in sensitive biometric data from monitoring devices that can be used for malicious purposes when in the hands of cyber attackers. Those of us who take advantage of digital health devices must understand how to secure our data privacy and control its usage to mitigate further risks.

The first line of defense to ensure your data remains protected is to understand the security policies put in place by your healthcare provider and any third-party digital platforms that they leverage. Additionally, you’ll want to ensure that your healthcare provider uses a telehealth platform that integrates data encryption. Take matters into your own hands by enabling two-factor authentication and use strong passwords across all devices and accounts. Using a VPN and running anti-malware and anti-virus scans can also mitigate the risk of security threats during telehealth visits and while using integrated medical devices.

Education

Student privacy is a top concern as households turn to remote learning. In a rush to optimize remote learning experiences in the face of a rapidly evolving digital landscape, many educators and remote learners may not realize the hazards that put student privacy at risk.

We’re almost a year into distance learning and schools have now adopted a range of technologies to optimize the digital classroom, including virtual learning platforms, holistic learning solutions, and even social media applications. However, many of these digital platforms are not designed for child usage, nor do they have privacy policies in place to ensure that the student data gathered is protected. Many learning platforms may even treat student data as consumer data, raising more red flags regarding student data privacy and compliance. Online learning has also garnered the attention of cybercriminals looking to exploit student data, resulting in online bullying, identity theft, and more.

For educators and parents alike, knowledge is the greatest asset to mitigating the risks of remote learning. IT teams and educators must understand the implications of the student data they collect, govern access to it, and control its usage to comply with child privacy regulations. Parents can take proper precautions by discussing the importance of privacy with their children. Keeping learning platforms up to date and monitoring their children to prevent them from downloading suspicious apps or straying to unknown websites are all ways to ensure safer remote learning environments.

Work

Remote work has become commonplace nowadays as more companies permit their employees to work from home long-term and, for some, permanently. Given the abrupt shift to remote workplaces in the past year, companies have found themselves severely unprepared to handle the security and logistical concerns that accompany a distributed remote workforce.

In a recent Fenwick poll among HR, privacy, and security professionals across industries, approximately 90% of employees now handle intellectual property, confidential, and personal information in their homes. Endpoint security, or the protection of end-user devices such as our laptops and mobile devices, poses more of a concern as employees trade in office networks for their in-home Wi-Fi. If these devices and networks are unsecured or if the data is not encrypted, employees run the risk of exposing sensitive information to hackers. A lack of proper employee security training opens additional opportunities for online threats to take advantage of unsuspecting victims through common phishing scams.

Those of us working from home can help ensure the safety of our company’s confidential information by boosting our awareness of security threats and prevention measures via company-mandated security trainings. Additionally, we can promote a safer remote working environment by practicing basic digital hygiene like keeping all devices and software up to date, using a VPN and a strong password across devices.

Fitness

With the limited availability of in-person exercise classes, many of us have turned to virtual fitness experiences to augment our personal health regimens. Some have even taken their fitness routines one step further to include and high-tech equipment like at-home spin bikes or other wearable devices to track and monitor progress.

Although these devices create a more engaging experience and connect users across the globe through online sharing, there are risks, too. Wearables and other devices embedded with sensors and software that collect and share data across an interconnected network are considered Internet of Things (IoT) technology. IoT devices don’t have the same stringent security protocols as laptops and mobile devices, making them more susceptible to cyberthreats.

To prevent cyber attackers from infiltrating IoT devices connected to your home network, start by securing your network router. Change the default name and password of your router so hackers can’t identify the make and model. Create an additional layer of security by enabling the highest level of encryption to secure your Wi-Fi network. We also suggest creating a guest network for your IoT devices so that even if someone does infiltrate your IoT device, they won’t be able to access other devices like laptops and mobile devices.

Personal Finances

Some of the platforms I use the most allow me to keep track of and manage my finances. Whether it’s my mobile banking app or taking advantage of online tax filing, there is such a convenience in having the ability to pay bills, deposit checks, and more, all with the devices I use every day. But many of us may not realize just how much trust we put into these platforms to protect our online privacy, especially when we don’t have a clear picture of who exactly is on the other end of our online transactions.

While recognizing the signs of online banking and tax-related fraud helps ease the burdens associated with these schemes, there are multiple steps users can take to prevent becoming a victim of these scams in the first place. If you receive a call regarding your taxes, make sure the caller is a CRA employee before handing over money or personal information on the phone. You can also double-check your tax account status and make sure the CRA has your current address and email. This will also show whether you owe a balance if a hacker does try to trick you into paying up. By being mindful of how cybercriminals take advantage of the platforms we use out of convenience, we can better protect against threats to our personal privacy.

Secure Your Technology to Secure Your Life

Digital devices are part of how we live our lives every day, whether we’re taking conference calls on our laptops, tracking the latest mile on our smartwatches, or banking on the go. Although our everyday digital devices make our lives that much more convenient, securing them makes our lives that much safer by minimizing online threats to ourselves and those around us. Safeguarding the digital platforms we use for work, school, fitness, you name it, is the first step to ensuring our private information remains just that—private.

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

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SOCwise Series: Practical Considerations on SUNBURST

By McAfee

This blog is part of our SOCwise series where we’ll be digging into all things related to SecOps from a practitioner’s point of view, helping us enable defenders to both build context and confidence in what they do. 

Although there’s been a lot of chatter about supply chain attacks, we’re going to bring you a slightly different perspective. Instead of talking about the technique, let’s talk about what it means to a SOC and more importantly focusing on the SUNBURST attack, where the adversary leveraged a trusted application from SolarWinds. 

Below you are going to see the riveting discussion between our very own Ismael Valenzuela and Michael Leland where they’ll talk about the supply chain hacks and the premise behind them. More importantly, why this one in particular was so successful. And lastly, they’ll cover best practices, hardening prevention, and early detection. 

Michael: Ismael, let’s start by talking a little bit about what the common types of supply chain attacks. We know from past experience that they’ve primarily been software; though, it’s not unheard of to have hardware-based supply chain attacks as well. But really, it’s about hijacking or masquerading as a vendor or a trusted supplier and objecting malicious code into trusted, authorized applications. Sometimes even hijacking the certificate to make it look legitimate. And this last one was about injecting into third party libraries. 

In relation to SUNBURST, it was a long game, right? This was an adversary long game attack where they had over 12 months to plan, stage, deploy, weaponize and reap the benefits. And we’re going to talk more about what they did, but more importantly, also how we as practitioners can leverage the sources of telemetry we have for both detection and hopefully future prevention. The first question that most people ask is, is this new and clearly this is not a new technique or tactic, but let’s talk a little bit about why this one was different. 

Ismael: Right! The most interesting piece about SolarWinds is not that much of it is a supply chain attack because as you said, it’s true. It’s not new. We’ve seen similar things in the past. I know there’s a lot of controversy around some of them like Supermicro, we and many others over the last few years and it’s difficult to prove these types of attacks. But to me, the most interesting piece is not just how it got into the environment, but we talked about malicious updates into legitimate applications. For example, we’ve seen some of that in the past with modifying code on GitHub, right? Unprotected reports, attackers, threat actors are modifying the code. 

We’re going to talk a little bit about what organizations can do to identify these but what I really want to highlight out of this is about the attackers, they have a plan right? They compromise the environment carefully, they stayed dormant for about two weeks, and after that, as we have seen in recent research, they started to deploy second stage payloads. The way they did that was very, very interesting, and its changing the game. It’s not radically new, but there’s always something new that we may have not seen before. And it’s important for defendants to understand these behaviors so they can start trying to detect them. In summary, they have a plan and we should ask ourselves if we have a plan for these type of attacks? Not only the initial vector but also what happens after that. 

Michael: Let’s take a look at the timeline (figure 1 below) and talk about the story arc of what took place. I think the important thing is, again the adversary knew long before the attack long before the weaponization of the application, long before the deployment, they had this planned out. They knew they were going after a very specific vendor. In this case, SolarWinds knew as far back as 2018, early 2019, that they had a registration domain registered for it already. And they didn’t even give it a DNS look up until almost a year later. But the code application 2019 was weaponization in 2020. We’re talking about months almost a year of time passed, and they knew very well going into it what their intent was. 

Ismael: Yep, absolutely. And as I mentioned before, even once they have the back door in place, the infamous DLL now stays dormant for two weeks. And then they start a careful reconnaissance discovery trying to find out where they are, what type of information they have around them, the users, and identity management. In some cases, we have seen them pivoting and stealing the tokens and credentials then pivoting to the cloud, all of that takes time. right? Which indicates that the attacker has a lot of knowledge on how to do these in a stealthy way. But if we think in terms of attack chains it also helps us to understand where we could have better opportunities to catch these types of activities. 

Michael: We’ve set the stage to understand kind of what exactly took place and a lot of people have talked about the methodology and the attack life cycle. But they had a plan, they weren’t specifically advanced in the way they leveraged the tools. They were very specific about leveraging multiple somewhat novice or novel methods to make use of the vulnerability. More importantly, it was the amount of effort they put into planning also the amount of time they spent trying not to get seen, right. We look at telemetry all the time, whether it’s in a SIEM tool or EDR tool, and we need those pieces of telemetry that tell us what’s happening, and they were very stealthy in the way they were leveraging the techniques. 

Let’s talk a little bit about what they did that was unique to this specific attack and then we’ll talk more about how we can better define our defenses and prevention around what we learned. 

Ismael: Yep, absolutely! And one of the interesting things that we have seen recently is how they disassociated the stage one and stage two to make sure that stage one, the backdoor/DLL wasn’t going to be detected or burnt. So once again, you were talking about the long game. They were planning, they were architecting their attack for the long game. Even if you would find an artifact from a specific machine, it would be harder for you to trace that back to the original backdoor. So they would maintain persistency in the environment for quite some time. I know that this is not new necessarily. We have been telling defenders for a long time: You need to focus on finding persistency, because attackers, they need to stay in the environment. 

We need to look at command and control but obviously these techniques are evolving. They went to great lengths to ensure that the artifacts, the indicators of compromise on each of these different systems for stage two, and at this point we know they use colon strike beacons. Each of these beacons were unique, not just for each organization, which would make sense but also for each computer within each organization. What does that mean for a SOC? Well, imagine you’re doing this and in response you find some odd behavior coming out of the machine, you look at the indicators and what are you going to do next…. scoping, right? Let’s see where else in my network. I’m seeing activity going into that domain to those IPS or those registry keys or that, you know, WMI consumer, for example. But the truth is that those indicators were not used anywhere else, not even in your environment. So that was interesting. 

Michael: Given that we don’t have specific indicators that we could attribute to something malicious in that stage, what we do know is that they’re leveraging common protocols in an uncommon way. The majority of this tactic took place from a C2 perspective through the partial exfiltration being done using DNS. To the organizations that aren’t successfully or effectively monitoring the types of DNS traffic, the DNS taking place on non-standard ports or more quarterly, the volume of DNS that’s originating from machines that don’t typically have it and volume metric analysis can tell us a lot. If in fact, there’s some heuristic value that we can leverage to detect. What else should we be thinking about in terms of the protection side of things, an abuse of trust? 

We trusted an application; we trusted a vendor. This was a clear abuse of that. Zero trust would be one methodology that can incorporate both micro-segmentation as well as explicit verification and more importantly, least trust methodology that we can ensure. I also think about the fact that we’re giving these applications rights and privileges to our environment and administrative privileges. We need to make sure that we’re monitoring both those accounts and service accounts that are being utilized by these applications; specifically, so that we can prescribe a domain, walls and barriers around what they have access to. What else can we do in terms of detection or providing visibility for these types of attacks? 

Ismael: When we’re talking about a complicated or advanced attack, I like to think in terms of frameworks like the new cybersecurity framework, for example that talks about prevention, detection, and response but also identifying the risks and assets first. If you look at it from that perspective and look at an attack chain, even though some of the aspects of these attack were very advanced, there’s always limitations from the attacker perspective. There’s no such thing as the perfect attack, so be aware of the perfect attack fallacy. There’s always something the attacker’s going to do that can help you to detect them. With that in mind, think about putting the MITRE attack behaviors, tactics and the techniques on one side of the matrix and on the other side, like NIST cybersecurity framework identify, protect, detect. 

Some of the things I would suggest is identifying the assets of risk, and I always talk about BCP. This is continuity planning. Sometimes we work in silos and we don’t leverage some of the information that can be in your organization that can point you to the crown jewel. You can’t protect everything, but you need to know what to protect and know how the information flows. For example, where are your soft spots, where are your vendors located on the network, your/their products, how do they get updated? It will be helpful for you to determine or define a defensible secure architecture that enforces it by trying to protect that…the flow of the data. 

When protection fails, it could be a firewall rule that can be any type of protection. The attempts to bypass the firewalls can be turned into detections. Visibility is very important to have across your environment, that doesn’t mean to just manage devices, it also means the network, and endpoints, and servers. Attackers are going to go after the servers, the main controllers, right? Why? Because they want to steal those credentials, those identities used somewhere else and maybe pivot to the cloud. So having enough visibility across the network is important, which means having the camera’s point to the right places. That is when EDR or XDR can come into play, product that keep that telemetry and give you visibility of what’s going on and potentially detect the attack. 

Michael: I think it’s important as we conclude our discussion to chat about the fact that telemetry can come in various flavors; more importantly, both real-time and historical telemetry that’s of significant value, not only in the detection side, but in the forensic investigation/scoping side, and understand exactly where an adversary may have landed. It’s not just having the telemetry accessible, it’s also sometimes the lack of telemetry. That’s the indicator that tells us when logging gets disabled on a device and we stop hearing from it then the SIEM starts seeing a gap in its visibility to a specific asset. That’s why combination of both real-time endpoint protection technologies deployed on both endpoints and servers, as well as the historical telemetry that we’re typically consuming in our analytics frameworks, and technologies like SIEM 

Ismael: Absolutely, and to reiterate the point of finding those places where attackers are going to be, can be spotted more easily. If you look at the whole attack chain maybe the initial vector is harder to find, but start looking at how they got privileges, their escalation, and their persistence. Michael, you mentioned cleaning logs apparently were disabling the auditing logs by using auditpol on the endpoint or creating new firewall rules on the endpoints. If you consume these events, why would somebody disable the event logging temporarily by turning it off and then back on again after some time? Well, they were doing this for a reason. 

Michael: Right. So we’re going to conclude our discussion, hopefully this was informative. Please subscribe to our Securing Tomorrow blog where you can keep up to date with all things SOC related and feel free to visit McAfee.com/SOCwise for more SOC material from our experts. 

 

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Election 2020: Lookout for Fake News Before and After the Election

By Judith Bitterli
U.S. Elections

 

Election 2020: Keep on the Lookout for Fake News Before and After the Election

As the news and conversations leading up to Election Day intensify, and with early voting already in full swing, the flood of misinformation and outright disinformation online continues—and will undoubtedly continue in the days after as the results are tabulated and announced.

Perhaps you’ve seen some instances of it yourself. For instance, one recent news story reported that numerous legitimate social media accounts have shared misinformation about the vote. An example: photos of old, empty election envelopes that were properly disposed of after the 2018 election, used to make the false claim that they were uncounted votes from the 2020 election. It’d be naïve for us to think that postings like this, and others, would suddenly come to a halt on Election Day.

We can expect election misinformation to continue even after Election Day

I touched upon this topic in my earlier blog about how misinformation online can undermine our election, yet it’s worthy of underscoring once again. It’s easy for our attention to focus on the days leading up to the election, however, this election stands to be like few others as the high volume of mail-in ballots may keep us from knowing who the certified victor is for possibly weeks after Election Day.
How that timeline plays out in practice remains to be seen, yet we should all prepare ourselves for a glut of continued misinformation and disinformation that aims to cloud the process. Feeds will get filled with it, and it’ll be up to us to make sense of what’s true and what’s false out there.

Who is fact checking posts on social media sites?

Sadly, much of onus for fact-checking will fall on us, particularly when 55% of Americans say they “often” or “sometimes” get their news via social media. There are a few reasons why:

• First, social media platforms are new to fact-checking and their processes are still developing, particularly around the transparency of their fact-checking methodology;
• Secondly, corporate leadership of the two major social media platforms have stated differing views about fact checking on their platforms;
• And third, the sheer volume of posts that these platforms pump out in any given day (or minute!) make it difficult to fact-check posts at scale.

Where does that leave us? In unprecedented times.

Historically, we’ve always had to be savvy consumers of news, where a balanced diet of media consumption allowed us to develop a clearer picture of events. Yet now, in a time of unfiltered social media, news comes to us from a multitude of publishers, bloggers, and individuals. And within that mix, it’s difficult to immediately know who the editorial teams behind those stories are—what their intentions, credentials, and leanings are—and if they’re drawing their information from bona fide, verified sources. The result is that we must read and view everything today with an increased level of healthy skepticism.

Fact-checking your news

That takes work, yet my recent blog on How to Spot Fake News and Misinformation in Your Social Media Feed offers you a leg up with several pointers to help you sniff out potential falsehoods.
In addition, here’s a short list of fact-checking resources that you can turn to when something questionable comes up in your feed. Likewise, they make for good browsing even if you don’t have a specific story that you want to check up on. You can keep these handy:

PolitiFact from the Poynter Institute
FactCheck.org from the Annenberg Public Policy Center
AP News Fact Check from the Associated Press
Reuters Fact Check from Reuters News
Snopes.com from Snopes Media Group

Stay vigilant

With the election just days away and a result that may not be declared at the end of Election Day, we all need to scrutinize the news that presents itself to us, particularly on social media. Fact-checking what you see and read, along with cross-referencing it with multiple, reputable sources, will help you get the best information possible—which is absolutely vital when it comes time to cast your ballot.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Election 2020: Make Sure Your Voice is Heard with These Tips

By Baker Nanduru
U.S. Elections

Election 2020: Make Sure Your Voice is Heard with These Tips & Best Practices

Last year, India exercised one of the greatest feats of democracy, trying to enable over 900 million people to vote in their general election. My mom lives in India, and I remember talking with her about their ambitious plans to reach every voter, no matter how remote their location. They sent poll workers deep into the jungle, and across rivers, to reach just a handful of voters. The result: a record turnout at over 67%.

In the United States, we too have an opportunity to fulfill our civic duties, with various options available to us to make sure our votes are heard. While many people choosing to mail in their votes for the very first time, there’s also a lot of confusion around election rules and security, not to mention a flood of misinformation online to be wary of.

Here at McAfee, we want to help you vote with confidence in this critical election. That’s why we’ve put together a number of tools, resources, and best practices to empower voters. Our hope is that every voice can be heard.

Demystifying Mail-In Voting

Let’s start with some questions you may have around mail-in voting, since twice as many people plan to mail in their ballots this year, compared to 2016. Of course, with the COVID-19 pandemic still active, it’s understandable that many people, especially the vulnerable, would prefer to mail their ballot, rather than go to a polling station. I personally got my mail-in ballot and am ready to mail it this week. If you haven’t decided on how to vote, you still have time to decide.

To get accurate information on mail-in voting, go directly to your state and local websites for guidance, including how to fill out your ballot, and when to turn it in. Rules vary state to state, but one thing we do know is that mail-in voting has proven to be a reliable and secure way to have your voice heard.

It’s great to see long lines to vote in some states already. If you are still concerned about election security and online scams, my colleague Judith Bitterli has written a great guide for locating reliable sources and protecting your vote (Key tip: always look for a .gov domain name).

She also has advice for making sure that your mail-in ballot counts.

Safe Election Surfing

When looking online for election resources, be aware that scammers and cybercriminals are always trying to take advantage of trending topics to misdirect users to dangerous websites and links. In fact, the FBI recently warned that bad actors have been setting up fake election websites, in an attempt to steal voters’ personal information, or get them to download dangerous files.

The Bureau suggests that you visit the U.S. Election Assistance Commission website for accurate information in a variety of languages. If you are concerned about clicking on risky links during the election or year-round, one smart action you can take is to install McAfee WebAdvisor, which warns you of risky sites before you click on them.

Although it can be tempting to believe election information posted on social media, especially by friends and family members, know that business school MIT Sloan says “fake news is at its peak” during online presidential years, and even your loved ones can be fooled.

But whether information is clickbait, or legitimate, it can still be posted to risky websites designed to steal your information, or download malware. That’s why McAfee released a new social media protection tool as part of WebAdvisor. Using color codes, the tool shows you which links are safe or risky right in your social feed, and can be used across all six major social media platforms. This makes it easier to avoid dangerous links posted on social channels. Given the increase in phishing we’ve observed in the last few months across PC and mobile platforms, a comprehensive security solution like McAfee® Total Protection can help keep your personal information and devices safe.

In-Person Voting

If you still plan to vote in person, or even better, volunteer as a poll worker, make sure that you have reliable information on voting times and locations. You’ll probably also want to look into local rules on health and safety precautions, so you are well prepared.

False and misleading information about COVID 19 has been swirling since the start of the pandemic, so it’s important that you seek verified information about the virus. Here again are some great tips from Judith on how to keep COVID misinformation from suppressing your vote.

 Exercise Your Right

Now that you know how to sidestep misinformation, find trusted resources, and plan your vote — either through the mail or in person— I hope that you will exercise your right, with confidence.

 

The post Election 2020: Make Sure Your Voice is Heard with These Tips appeared first on McAfee Blogs.

Election 2020 – How to Spot Phony Deepfake Videos this Election

By Judith Bitterli

Election 2020 – How to Spot Phony Deepfake Videos this Election

Maybe you’ve seen videos where Robert Downey Jr. and other cast members of The Avengers follow the yellow brick road after they swap faces with the cast of 1939’s The Wizard of Oz. Or how about any of the umpteen videos where the face of actor Nicolas Cage is swapped with, well, everybody, from the cast of Friends to Forrest Gump. They’re funny, uncanny, and sometimes a little too real. Welcome to deepfakes, a technology that can be entertaining, yet one that has election year implications—now and for years to come.

What are deepfakes?

Deepfakes are phoney video or audio recordings that look and sound real, so much so that the best of them can dupe people into thinking they’re the real thing. They’re not unlike those face-swapping apps your children or nieces and nephews may have on their phones, albeit more sophisticated. Less powerful versions of deepfaking software are used by the YouTube channels that create the videos I mentioned above. However, more sophisticated deepfake technologies have chilling repercussions when it comes to public figures, such as politicians.

Imagine creating a video of a public figure where you literally put words into their mouth. That’s what deepfakes effectively do. This can lead to threat tactics, intimidation, and personal image sabotage—and in an election year, the spread of disinformation.

Deepfakes sow the seeds of doubt

Deepfakes can make you question if what you’re seeing, and hearing, is actually real. In terms of an election year, they can introduce yet another layer of doubt into our discourse—leading people to believe that a political figure has said something that they’ve never said. And, conversely, giving political figures an “out” where they might decry a genuine audio or video clip as a deepfake, when in fact it is not.

The technology and security industries have responded by rolling out their own efforts to detect and uncover deepfakes. Here at McAfee, we’ve launched McAfee Deepfakes Lab, which provides traditional news and social media organizations advanced Artificial Intelligence (AI) analysis of suspected deepfake videos intended to spread reputation-damaging lies about individuals and organizations during the 2020 U.S. election season and beyond.

However, what can you do when you encounter, or think you encounter, a deepfake on the internet? Just like in my recent blog on election misinformation, a few tips on media savvy point the way.

How to spot deepfakes

While the technology continually improves, there are still typical telltale signs that a video you’re watching is a deepfake. Creators of deepfakes count on you to overlook some fine details, as the technology today largely has difficulty capturing the subtle touches of their subjects. Take a look at:

  • Their face. Head movement can cause a slight glitch in the rendering of the image, particularly because the technology works best when the subject is facing toward the camera.
  • Their skin. Blotchy patches, irregular skin tones, or flickering at the edges of the face are all signs of deepfake videos.
  • Their eyes. Other glitches may come by way of eyeglasses, eyes that look expressionless, and eyes that appear to be looking in the wrong direction. Likewise, the light reflected in their irises may look strangely lit in a way that does not match the setting.
  • Their hair. Flyaway hairs and some of the irregularities you’ll find in a person’s smile continue to be problematic for deepfakes. Instead, that head of hair could look a little too perfect.
  • Their smile. Teeth don’t always render well in deepfakes, sometimes looking more like white bars instead of showing the usual irregularities we see in people’s smiles. Also, look out for inconsistencies in the lip-syncing.

 Listen closely to what they’re saying, and how they’re saying it

This is important. Like I pointed out in my recent article on how to spot fake news and misinformation in your social media feed, deepfake content is meant to stir your emotions—whether that’s a sense of ridicule, derision, outrage, or flat-out anger. While an emotional response to some video you see isn’t a hard and fast indicator of a deepfake itself, it should give you a moment of pause. Listen to what’s being said. Consider its credibility. Question the motives of the producer or poster of the video. Look to additional credible sources to verify that the video is indeed real.

How the person speaks is important to consider as well. Another component of deepfake technology is audio deepfaking. As recently as 2019, fraudsters used audio deepfake technology to swindle nearly $250,000 dollars from a UK-based energy firm by mimicking the voice of its CEO over the phone. Like its video counterpart, audio deepfakes can sound uncannily real, or at least real enough to sow a seed of doubt. Characteristically, the technology has its shortcomings. Audio deepfakes can sound “off,” meaning that it can sound cold, like the normal and human emotional cues have been stripped away—or that the cadence is off, making it sound flat the way a robocall does.

As with all things this election season and beyond, watch carefully, listen critically. And always look for independent confirmation. For more information on our .GOV-HTTPS county website research, potential disinformation campaigns, other threats to our elections, and voter safety tips, please visit our Elections 2020 page: https://www.mcafee.com/enterprise/en-us/2020-elections.html

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Election 2020 – Fake Election Websites: Five Tips So You Don’t Get Fooled

By Judith Bitterli
Protect Your Vote

Election 2020 – Fake Election Websites: Five Tips So You Don’t Get Fooled

When you spot a .GOV web domain tacked onto the end of a U.S. election website, that’s a strong sign you can turn to it for trustworthy election information. However, the overwhelming majority of local county election websites fail to use the .GOV domain.

Recent research by McAfee found that more than 80% of the 3,089 county election administration websites in the U.S. don’t use a .GOV domain.  The concern behind that stat is this: the lack of .GOV domain usage could allow bad actors to create fake election websites—which could in turn spread disinformation about the election and potentially hamper your ability to cast a valid ballot.

Moreover, nearly 45% of those 3,089 sites fail to use HTTPS encryption, a security measure which can further prevent bad actors from re-directing voters to fake websites that can misinform them and potentially steal their personal information.

And it appears that a number of fake sites have cropped up already.

Let’s take a closer look at what’s happening and what you can do to protect your vote.

Why .GOV domains matter

Not anyone can get a .GOV domain. It requires buyers to submit evidence to the U.S. government that they represent a legitimate government entity, such as a local, county, or state election administrative body. Thus, .GOV sites are quite difficult to fake.

Compare that to elections site that use publicly available domains like .COM, .ORG, and .US. A bad actor could easily create fake election sites by purchasing a URL with a similar or slightly mis-typed name to the legitimate election site—a practice known as typosquatting—and use it spread false information.

A rise in fake election sites?

Typosquatted election sites are more than a theory. Just this August, it was reported that the Federal Bureau of Investigation (FBI) and Department of Homeland Security (DHS) issued a warning bulletin to election officials that stated, ““The FBI between March and June 2020 identified suspicious typosquatting of U.S. state and federal election domains, according to recent FBI reporting from a collaborative source.”

And just last week, the Feds issued another warning about the risk of fake websites exploiting the lack of .GOV in the names of election websites.

What makes this approach of mimicry and typosquatting so attractive to bad actors? Rather than clear the much more difficult hurdle of meddling with ballots and other vote-tabulating infrastructure, bad actors can take the relatively easier route of faking websites that pass along incorrect voter information, all in an effort to keep people from casting a valid vote in the first place.

Protect your vote

While we have no direct control over the use of the .GOV domain and HTTPS encryption by our local election sites, there are still steps we can take to protect our vote. Here’s what you can do:

  1. Stay informed. Check that the site you’re visiting is a .GOV website and that HTTPS security protection is in place to ensure your security. If your local site is one of the many that does not use one, the other, or both, contact your local officials to confirm any election instructions you receive. gov provides an excellent resource for this as does the U.S. Election Assistance Commission.
  2. Look out for suspicious emails. Scrutinize all election-related emails you receive. An attacker could use time-tested phishing techniques to misinform you with emails that can sometimes look strikingly legitimate. Check this blog for tips on how to spot such phishing attacks.
  1. Trust official voting literature. The U.S. Postal Service is the primary channel state and local governments use to send out voting information. Look to those printed materials for proper information. However, be sure to validate the polling information you find in them as well—such as with a visit this list of polling places by state compiled by Vote.org.
  2. Steer clear of social media. It’s quite easy for bad actors to spread bad information by setting up phony social media groups or profiles. For more on spotting fake news in your social media feed and election misinformation, check out my recent blogs on those topics.
  3. Protect yourself and your devices. Using strong security software that protects your computers, tablets, and smartphones will help prevent phishing attacks, block links to suspicious sites, and help protect your privacy and identity. Also, disable pop-ups in your browser. Together, these will offer a line of defense against attempts to steer you toward a phony election site.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Election 2020 – Keep Misinformation from Undermining the Vote

By Judith Bitterli
Protect Your Vote

Election 2020 – Keep Misinformation from Undermining the Vote

On September 22nd, the Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) issued an advisory about the potential threat from foreign actors and cybercriminals attempting to spread false information. Their joint public service announcement makes a direct statement regarding how this could affect our election:

“Foreign actors and cybercriminals could create new websites, change existing websites, and create or share corresponding social media content to spread false information in an attempt to discredit the electoral process and undermine confidence in U.S. democratic institutions.”

Their call to action is clear—critically evaluate the content you consume and to seek out reliable and verified information from trusted sources, such as state and local election officials. Not just leading up to Election Day, but during and after as well.

Here’s why: it’s estimated that roughly 75% of American voters will be eligible to vote by mail, potentially leading to some 80 million mail-in ballots being cast. That’s twice the number from the 2016 presidential election, which could prolong the normal certification process. Election results will likely take days, even weeks, to ensure every legally cast ballot is counted accurately so that the election results can ultimately get certified.

That extended stretch of time is where the concerns come in. Per the FBI and CISA:

“Foreign actors and cybercriminals could exploit the time required to certify and announce elections’ results by disseminating disinformation that includes reports of voter suppression, cyberattacks targeting election infrastructure, voter or ballot fraud, and other problems intended to convince the public of the elections’ illegitimacy.”

In short, bad actors may attempt to undermine people’s confidence in our election as the results come in.

Our moment to act as smart consumers, and sharers, of online news has never been more immediate.

Misinformation flies quicker, and farther, than the truth

Before we look at how we can combat the spread of false information this election, let’s see how it cascades across the internet.

It’s been found that false political news traveled deeper and more broadly, reached more people, and was more viral than any other category of false information, according to a Massachusetts Institute of Technology study on the spread of true and false news online, which was published by Science in 2018.

Why’s that so? In a word: people. According to the research findings,

“We found that false news was more novel than true news, which suggests that people were more likely to share novel information … Contrary to conventional wisdom, robots accelerated the spread of true and false news at the same rate, implying that false news spreads more than the truth because humans, not robots, are more likely to spread it.”

Thus, bad actors pick their topics, pumps false information about them into social media channels, and then lets people spread it by way of shares, retweets, and the like—thanks to “novel” and click-baity headlines for content people may not even read or watch, let alone fact check.

Done on a large scale, false information thus can hit millions of feeds, which is what the FBI and CISA is warning us about.

Five ways you can combat the spread of false information this election

The FBI and CISA recommend the following:

  1. Seek out information from trustworthy sources, such as state and local election officials; verify who produced the content; and consider their intent.
  2. Verify through multiple reliable sources any reports about problems in voting or election results and consider searching for other reliable sources before sharing such information via social media or other avenues.
  3. For information about final election results, rely on state and local government election officials.
  4. Report potential election crimes—such as disinformation about the manner, time, or place of voting—to the FBI.
  5. If appropriate, make use of in-platform tools offered by social media companies for reporting suspicious posts that appear to be spreading false or inconsistent information about election-related problems or results.

Stick to trustworthy sources

If there’s a common theme across our election blogs so far, it’s trustworthiness.

Knowing which sources are deserving of our trust and being able to spot the ones that are not takes effort—such as fact-checking from reputable sources like FactCheck.org, the Associated Press, and Reuters or researching the publisher of the content in question to review their credentials. Yet that effort it worthwhile, even necessary today. The resources listed in my recent blogs can help:

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post Election 2020 – Keep Misinformation from Undermining the Vote appeared first on McAfee Blogs.

Anna Kendrick Is McAfee’s Most Dangerous Celebrity 2020

By Baker Nanduru
Most Dangerous Celebrity

Anna Kendrick Is McAfee’s Most Dangerous Celebrity 2020

During COVID-19, people stuck inside have scoured the internet for content to consume – often searching for free entertainment (movies, TV shows, and music) to avoid any extra costs. As these habits increase, so do the potential cyberthreats associated with free internet content – making our fourteenth Most Dangerous Celebrities study more relevant than ever.

To conduct our Most Dangerous Celebrities 2020 study, McAfee researched famous individuals to reveal which celebrities generate the most “dangerous” results – meaning those whose search results bring potentially malicious content to expose fans’ personal information.

Thanks to her recent starring roles, American actress Anna Kendrick has found herself at the top of McAfee’s 2020 Most Dangerous Celebrities list.

The Top Ten Most Dangerous Celebrities

You probably know Anna Kendrick from her popular roles in films like “Twilight,” Pitch Perfect,” and “A Simple Favor.” She also recently starred in the HBO Max series “Love Life,” as well as the 2020 children’s film “Trolls World Tour.” Kendrick is joined in the top ten list by fellow actresses Blake Lively (No. 3), Julia Roberts (No. 8), and Jason Derulo (No. 10). Also included in the top ten list are American singers Mariah Carey (No. 4), Justin Timberlake (No. 5), and Taylor Swift (No. 6). Rounding out the rest of the top ten are American rapper Sean (Diddy) Combs (No. 2), Kate McKinnon (No. 9), and late-night talk show host Jimmy Kimmel (No. 7).

Most Dangerous Celebrity

Lights, Camera, Security

Many consumers don’t realize that simple internet searches of their favorite celebrities could potentially lead to malicious content, as cybercriminals often leverage these popular searches to entice fans to click on dangerous links. This year’s study emphasizes that consumers are increasingly searching for content, especially as they look for new forms of entertainment to stream amidst a global pandemic.

With a greater emphasis on streaming culture, consumers could potentially be led astray to malicious websites while looking for new shows and movies to watch. However, people must understand that torrent or pirated downloads can lead to an abundance of cyberthreats. If an unsuspecting user clicks on a malicious link while searching for their favorite celebrity film, their device could suddenly become plagued with adware or malware.

Secure Yourself From Malicious Search Results

Whether you and your family are checking out your new favorite actress in her latest film or streaming a popular singer’s new album, it’s important to ensure that your searches aren’t potentially putting your online security at risk. Follow these tips so you can be a proactive fan while safeguarding your digital life:

Be careful what you click

 Users looking for information on their favorite celebrities should be cautious and only click on links to reliable sources for downloads. The safest thing to do is to wait for official releases instead of visiting third-party websites that could contain malware.

Refrain from using illegal streaming sites

When it comes to dangerous online behavior, using illegal streaming sites could wreak havoc on your device. Many illegal streaming sites are riddled with malware or adware disguised as pirated video files. Do yourself a favor and stream the show from a reputable source.

Protect your online safety with a cybersecurity solution

 Safeguard yourself from cybercriminals with a comprehensive security solution like McAfee Total Protection. This can help protect you from malware, phishing attacks, and other threats.

Use a website reputation tool

 Use a website reputation tool such as McAfee WebAdvisor, which alerts users when they are about to visit a malicious site.

 Use parental control software

 Kids are fans of celebrities too, so ensure that limits are set for your child on their devices and use parental control software to help minimize exposure to potentially malicious or inappropriate websites.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

The post Anna Kendrick Is McAfee’s Most Dangerous Celebrity 2020 appeared first on McAfee Blogs.

Check Out the McAfee Most Dangerous Celebrity 2020

By Baker Nanduru
Most Dangerous Celebrity

Attention Streamers: Check Out the McAfee Most Dangerous Celebrity 2020 List

During COVID-19, people stuck inside have scoured the internet for content to consume – often searching for free entertainment (movies, TV shows, and music) to avoid any extra costs. As these habits increase, so do the potential cyberthreats associated with free internet content – making our fourteenth Most Dangerous Celebrities study more relevant than ever.

To conduct our Most Dangerous Celebrities 2020 study, McAfee researched famous individuals to reveal which celebrities generate the most “dangerous” results – meaning those whose search results bring potentially malicious content to expose fans’ personal information.

Known for his BAFTA-winning celebrity chat show and BBC radio show, the UK’s national treasure, Graham Norton, has found himself at the top of McAfee’s 2020 Most Dangerous Celebrities list.

The Top Ten Most Dangerous Celebrities

Graham Norton is a household name thanks to his hugely popular talk show, The Graham Norton Show, which has seen him interview A-listers including Nicole Kidman, Hugh Grant and Helen Mirren. He is also known for his BBC radio show, as well as his inimitable Eurovision commentary. Not shy of celebrity friends, Norton is joined in the top ten list by fellow national treasures such as Ricky Gervais (No.2), and Idris Elba (No.7) and Mary Berry (no.10). Also included in the top ten list are British actor Tom Hardy (No.3) and Gavin and Stacey star, Ruth Jones (No.4). Rounding out the rest of the top ten are UK’s very own Mick Jagger (No.5), Aussie actress Margot Robbie (No.6) and models Kate Moss (No.8) and Bella Hadid (No.9).

 

Lights, Camera, Security

Many consumers don’t realize that simple internet searches of their favorite celebrities could potentially lead to malicious content, as cybercriminals often leverage these popular searches to entice fans to click on dangerous links. This year’s study emphasizes that consumers are increasingly searching for content, especially as they look for new forms of entertainment to stream amidst a global pandemic.

With a greater emphasis on streaming culture, consumers could potentially be led astray to malicious websites while looking for celebrity gossip and new shows or movies to watch. For example, given Graham is strongly associated with malicious search terms, indicates that online criminals are using Britain’s love for celebrity gossip and the Eurovision for personal gain. If an unsuspecting user clicks on a malicious link while searching for their favorite celebrity film, their device could suddenly become plagued with adware or malware.

Secure Yourself From Malicious Search Results

Whether you and your family are checking out your new favorite actress in her latest film or streaming a popular singer’s new album, it’s important to ensure that your searches aren’t potentially putting your online security at risk. Follow these tips so you can be a proactive fan while safeguarding your digital life:

Be careful what you click

Users looking for information on their favorite celebrities should be cautious and only click on links to reliable sources for downloads. The safest thing to do is to wait for official releases instead of visiting third-party websites that could contain malware.

Refrain from using illegal streaming sites

When it comes to dangerous online behavior, using illegal streaming sites could wreak havoc on your device. Many illegal streaming sites are riddled with malware or adware disguised as pirated video files. Do yourself a favor and stream the show from a reputable source.

Protect your online safety with a cybersecurity solution

Safeguard yourself from cybercriminals with a comprehensive security solution like McAfee Total Protection. This can help protect you from malware, phishing attacks, and other threats.

Use a website reputation tool

Use a website reputation tool such as McAfee WebAdvisor, which alerts users when they are about to visit a malicious site.

Use parental control software

Kids are fans of celebrities too, so ensure that limits are set for your child on their devices and use parental control software to help minimize exposure to potentially malicious or inappropriate websites.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Check Out the McAfee Most Dangerous Celebrity 2020 appeared first on McAfee Blogs.

Election 2020 – Five Tips to Secure a Mail-In Ballot That Counts

By Judith Bitterli
Elections 2020

Election 2020 – Five Tips to Secure a Mail-In Ballot That Counts

Forecasts predict that roughly 80 million votes will get cast by mail-in ballots—double the number cast by mail in the 2016 election. Here are a couple tips to make sure your vote counts for the 2020 election.

Smart use of the internet will help you cast a mail-in ballot that counts.

Projections abound, yet forecasts predict that roughly 80 million votes will get cast by mail-in ballots—double the number cast by mail in the 2016 election. While we’ll only know the final tally of mail-in voters sometime after election day, what we know right now is that nearly 75% of U.S. voters will be able to vote by mail in the 2020 election

If you’re one of those voters, or know someone who is, this quick five-point primer of online resources should help.

Fake ballots, the pandemic and other election concerns

Pew Research found that Americans are split 50/50 as to whether voting in the 2020 election will be “easy” or “hard.” Compare that to the 2018 figures where 85% said that voting would be “easy” in that election. We can chalk that up to several factors this year, most notably the effect of the pandemic on voting, which I touched on in my blog last week.

However, there are other concerns at play. We’ve seen concerns about mail-in ballot fraud, along with confusion about how to get a mail-in ballot, and yet further confusion as to who is eligible to get a mail-in ballot in the first place… just to name a few.

These concerns all share a common remedy: the facts.

Good information, direct from your state election officials, will point the way. Skip social media altogether. It is not a trusted resource. In all, it’s a mistake to get any election information on social media, according to F.B.I. Director, Christopher Wray. Instead, let’s point ourselves in the right direction.

Cast your mail-in ballot securely with these five tips:

  1. Refer to your state and local officials for guidance: Visiting your state’s election website and resources they offer is your best bet for clearing up any questions about your eligibility to vote by mail or to report any difficulties you may have.
  2. Follow the directions closely: Mail-in ballots, and the rules for filling them out, also vary from state to state. Get to know yours with a visit to your state’s election website. Common errors like failing to get a witness signature (or signatures), failing to slip your ballot into a second security envelope, or using the wrong colored pen are all examples of ways ballots can get disqualified in some states. And when you get your ballot, read it closely before you start—including the mailing or drop off instructions.
  3. Know your election timeline: Deadlines are everything—such as when you can apply for an absentee or mail-in ballot, when they need to be returned or postmarked, and if you have other drop off options other than the mail. Again, your state or local election website will clearly call all that out.
  4. Give the mail extra time: Don’t leave your vote to chance. Request your mail-in ballot, as needed, right away. Once you’ve filled it out, get it in the mail early. The U.S. Postal Service has an entire site dedicated to election mail that’s loaded with plenty of good advice for mail-in voters, whether you’re stateside, overseas, or deployed elsewhere with the military.
  5. Track your ballot: The ability and means to track your ballot will of course vary from state to state. However, checking in with your state’s election website will show you what your options are.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post Election 2020 – Five Tips to Secure a Mail-In Ballot That Counts appeared first on McAfee Blogs.

Career change? Cybersecurity companies are hiring.

By Judith Bitterli
apps that track

Career change? Cybersecurity companies are hiring.

If you’re thinking career change or career shift, there’s a field that has an estimated 4 million jobs open. Cybersecurity.

According to survey and research data from the International Cybersecurity Organization (ICS)2, there’s a cybersecurity workforce gap—a terrifically high volume of jobs left unfilled. Published in 2019, the gap they identified looked like this:

  • Nearly 500,000 jobs unfilled in the U.S.
  • Globally, a gap of 4 million jobs was reported.
  • 65% of the respondents say they’re short on cybersecurity staff.

Needless to say, there’s opportunity in the field for both technical and non-technical roles.

Here’s an important thing to keep in mind about cybersecurity:, it’s not solely about understanding technology. It’s about understanding people too and how people and technology interact.

The moment you see cybersecurity through that broader lens, you can see how the field opens widely to encompass a range of roles. Of course, there are analysts and engineers, yet it also includes other roles like digital forensics and cyber investigation, healthcare information security, cryptography, and even cyber law. Additionally, there’s needed expertise in the realms of privacy, governance, ethics, and even digital ethics. And if you take a role with a security company such as ours, the opportunity further extends to positions in account management, marketing, and operations. (In fact, you can drop by our careers page for a look at our current openings and what workday life is like around here.)

Why now’s a great time to consider a cybersecurity career

There are plenty of reasons. Above that data published in 2019, our unprecedented reliance on the internet to work, learn, and stay connected in 2020, demand for cybersecurity jobs is yet more so on the rise. As so many of us turned increasingly to the internet to get through our day, the same is true for hackers and crooks.

With that, let’s take a quick look at several of the factors working in your favor as you consider a change.

There’s demand for cybersecurity jobs.

We’ve all seen the news stories of major breaches at big retailers, credit reporting agencies, hotels, and even healthcare providers. It’s not just the private sector that’s been grappling with cybersecurity concerns, there’s need in the public sector as well—like municipalities. In all, every organization needs cybersecurity (just as we all need cybersecurity for our homes), and thus there’s plenty of opportunity out there. Using just one of the many possible cybersecurity roles as an example, the U.S. Bureau of Labor Statistics predicts a 32% increase in demand for information security analysts through 2028—which is far higher than the average of other professions.

You don’t need a specific degree in cybersecurity to get a job.

In fact, the same (ICS)2 survey discovered that only 42% of current cybersecurity pros said that their first job after higher education was in the field of cybersecurity. In other words, the majority of cybersecurity pros ended up that way by some means of career shift or change. And they got there through certifications and training rather than by way of a degree from a college or university.

Transferrable skills absolutely apply.

Our own Chief Human Resources Officer, Chatelle Lynch, put it quite well in an interview with Business Insider just a few weeks ago: “It’s no secret that the demand for cybersecurity staff has steadily grown over the past decade,” she says. “This means opportunity, so if you don’t have a degree, don’t let that slow you down. You may have unique work experience or relevant certifications, alternative learning, or transferable skills that you need to make sure you highlight when applying and interviewing.”

For example, she goes on to say that prior military service, IT experience, and volunteer or hobbyist activities (even online gaming) are a good foundation for cybersecurity roles.

Cybersecurity employers seek candidates with non-technical soft skills.

These skills absolutely apply, and they’re sought after skills as well. The ability to work independently, lead projects, write and document well, and particularly strong people skills are vital for a role where you’ll be interfacing with numerous individuals, departments, and business units. Likewise, as called out above, certain roles focus more on the non-technical side of security solutions.

Getting trained in cybersecurity

The beauty of making a career change to cybersecurity is that there are plenty of ways you can get it done at home and on your time.

If you’re just getting started, you can test the waters for free or at relatively low cost with a Massively Open Online Course (MOOC) that gives you the basics on cybersecurity. Future Learn’s “Introduction to Cybersecurity”  from The Open University is one example of an intro program, as is the University of Michigan’s “Securing Digital Democracy” class that’s offered through Coursera.

If you’re already an IT pro or have a strong technical background, there are similar MOOC courses available that cater to your current level of knowledge and skill. The University of Maryland’s “Cybersecurity Specialization” and “Usable Security” are geared accordingly.

For a list of cybersecurity programs available online, drop by CyberDegrees.org. Their listing is one of many good places to start.

Other free and low-cost avenues out there include subscribing to some security bloggers, grabbing some hands-on work with coding and IT networking fundamentals from online learning companies like Udemy, Codecademy, and Khan Academy, or joining some online cybersecurity groups for a little professional networking. In all, there’s plenty of opportunity to learn from others, both in structured class settings and in more unstructured peer and mentorship relationships.

Prepare for that online interview

When you’re ready to start your job search, there’s a good chance that your interview will be conducted online. Online interviews have been part of the job-hunting landscape for a few years now, yet with many employers enacting work from home measures, it’s the way hiring gets done right now. I expect this to continue, as employers have embraced its many benefits, particularly in the early stages of interviews. If the prospect of an online interview is new to you, I put together a pair of articles this spring that can help.

Your cybersecurity career

As you make the jump, here’s the most important thing you’ll need: a love of technology and a desire to protect the people who use it. If you can combine a drive to understand both technology and people better with the further drive to see it all through, you’ll be well on your way. Like any career shift or change, there’s work ahead, yet it’s my impression that our field is a welcoming and supportive one—and very much on a keen lookout for new talent.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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U.S. Election 2020 – Don’t Let COVID-19 Misinformation Suppress Your Vote

By Judith Bitterli
Elections 2020

U.S. Election 2020 – Don’t Let COVID-19 Misinformation Suppress Your Vote  

In the early days of the COVID-19 pandemic, another pandemic of sorts took root—this one an “infodemic.” Whether designed to mislead, instill fear, capitalize on crank remedies, or push phony cures that caused harm or worse, millions of outright false stories about COVID-19 proliferated across the internet. And continue to do so.

Now, with our upcoming election in the U.S., there’s concern that this infodemic of misinformation about COVID-19 will keep people away from the polls or from working at them. Particularly elders.

With this blog, my aim is to point you toward trustworthy resources online that can help you get your vote cast and counted safely.

COVID-19 misinformation is on the rise

First, a word about COVID-19 misinformation in general.

Since the initial outbreak, we’ve monitored online threats and scams related to COVID-19. As shown in our July 2020 Threat Report, the first three months saw the number of malicious and scam websites related to COVID-19 jump from 1,600 to more than 39,000, along with a wave of spam emails and posts that peddled bogus sites for protective gear, masks, and cures. Now, in mid-September, our threat detection team has uncovered three million online threats related to COVID-19 and counting. (See the daily tally here for the latest figures.)

Elsewhere, global and national public health officials have worked diligently to counter these waves of misinformation, such as the World Health Organization’s COVID-19 “mythbuster” site, in addition to further mythbusting from major news outlets around the world and yet more mythbusting from respected science publications. However, instances of misinformation, both big and small, persist and can lead to negative health consequences for those who buy into such misinformation.

Resources for voting safely 

Whether you’ll vote in person or by mail, these links provide a mix of trustworthy information about voting and the latest verified information about the virus:

  • vote.org COVID-19 Page: This is a one-stop site that provides voting resources and information on a state-by-state basis. Here you’ll find the official voter information for your state, links to your state’s election website, and the means to request an absentee or mail-in ballot (as allowed) by your state.
  • The U.S. Center for Disease Control and Prevention’s COVID-19 Site: The focus of this site is how to protect yourself and others and includes the latest information on how COVID-19 spreads, how to select and use a mask, how to practice effective social distancing, and more. The site also covers activities and going out, which are applicable to voters heading to the polls.
  • The World Health Organization COVID-19 Site: This site offers further advice and resources for preventing the spread of COVID-19, along with staying well both physically and mentally.
  • Verified by the United Nations: Verified is a daily or weekly briefing that you can sign up for through the U.N., which contains “content you can trust: life-saving information, fact-based advice, and stories from the best of humanity.”

Be aware that our collective understanding of COVID-19 continues to evolve. The pandemic isn’t even a year old at this time, and new research continues to reveal more about its nature. Be sure to check with these resources along with your local public health resources for the latest on the virus and how to stay safe.

How to Vote by Mail in All 50 States

If you’re considering voting by mail, the following is for you. Published by U.S. News and World Report, this article breaks down how you can vote by mail in your state. While all 50 states allow for mail-in voting in some form or fashion, specifics vary, and some states make it easier to do than others. (For example, a handful of states like Texas, Indiana, and Louisiana currently do not allow COVID-19 concerns as a valid reason for requesting a mail-in ballot.)

Note that this article was published at the end of August, so be sure to follow the links for your state as published in the article for the absolute latest information. Yet don’t wait to look into your absentee or mail-in options. As noted above, each state has its terms and deadlines, so it’s best to review your options now.

Meanwhile, five states— Colorado, Hawaii, Oregon, Washington state, and Utah already conduct their elections entirely by mail. Such practices have proven to be successful alternatives to voting in person, they have slightly increased voter turnout while minimizing the risks of voter fraud.

Follow trusted resources and vote safely this year

Get your vote out safely. Whether it’s by visiting the polls following the safety guidelines or by way of mail as also allowed by your state, it can be done—particularly when you have trusted information sources at hand.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Special Delivery: Don’t Fall for the USPS SMiShing Scam

By Pravat Lall

Special Delivery: Don’t Fall for the USPS SMiShing Scam

According to Statista, 3.5 billion people worldwide are forecasted to own a smartphone by the end of 2020. These connected devices allow us to have a wealth of apps and information constantly at our fingertips – empowering us to remain in constant contact with loved ones, make quick purchases, track our fitness progress, you name it. Hackers are all too familiar with our reliance on our smartphones – and are eager to exploit them with stealthy tricks as a result.

One recent example of these tricks? Suspicious text messages claiming to be from USPS. According to Gizmodo, a recent SMS phishing scam is using the USPS name and fraudulent tracking codes to trick users into clicking on malicious links.

Let’s dive into the details of this scheme, what it means for users, and what you can do to protect yourself from SMS phishing.

Special Delivery: Suspicious Text Messages

To orchestrate this phishing scheme, hackers send out text messages from random numbers claiming that a user’s delivery from USPS, FedEx, or another delivery service is experiencing a transit issue that requires urgent attention. If the user clicks on the link in the text, the link will direct them to a form fill page asking them to fill in their personal and financial information to “verify their purchase delivery.” If the form is completed, the hacker could exploit that information for financial gain.

However, scammers also use this phishing scheme to infect users’ devices with malware. For example, some users received links claiming to provide access to a supposed USPS shipment. Instead, they were led to a domain that did nothing but infect their browser or phone with malware. Regardless of what route the hacker takes, these scams leave the user in a situation that compromises their smartphone and personal data.

USPS Phishing Scam

Don’t Fall for Delivery Scams

While delivery alerts are a convenient way to track packages, it’s important to familiarize yourself with the signs of phishing scams – especially as we approach the holiday shopping season. Doing so will help you safeguard your online security without sacrificing the convenience of your smartphone. To do just that, follow these actionable steps to help secure your devices and data from SMiShing schemes:

Go directly to the source

Be skeptical of text messages claiming to be from companies with peculiar asks or information that seems too good to be true. Instead of clicking on a link within the text, it’s best to go straight to the organization’s website to check on your delivery status or contact customer service.

Enable the feature on your mobile device that blocks certain texts

Many spammers send texts from an internet service in an attempt to hide their identities. Combat this by using the feature on your mobile device that blocks texts sent from the internet or unknown users. For example, you can disable all potential spam messages from the Messages app on an Android device by navigating to Settings, clicking on Spam protection, and turning on the Enable spam protection switch. Learn more about how you can block robotexts and spam messages on your device.

Use mobile security software

Prepare your mobile devices for any threat coming their way. To do just that, cover these devices with an extra layer of protection via a mobile security solution, such as McAfee Mobile Security.

Stay updated

To stay updated on all things McAfee  and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Special Delivery: Don’t Fall for the USPS SMiShing Scam appeared first on McAfee Blogs.

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