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If we run a contest for Mr. Popular of Amazon Web Services (AWS), without a doubt Amazon Simple Storage Service (S3) has ‘winner’ written all over it. However, what’s popular is not always what is critical for your business to focus on. There is popularity and then there is dependability. Let’s acknowledge how reliant we are on Amazon Elastic Cloud Computing (EC2) as AWS infrastructure led-organizations.
We reflected upon our in-house findings for the AWS ‘Security’ pillar in our last blog, Four Reasons Your Cloud Security is Keeping You Up at Night, explicitly leaving out over caffeination and excessive screen time!
Drilling further down to the most affected AWS Services, Amazon EC2 related issues topped the list with 32% of all issues. Whereas Mr. Popular – Amazon S3 contributed to 12% of all issues. While cloud providers, like AWS, offer a secure infrastructure and best practices, many customers are unaware of their role in the shared responsibility model. The results showing the number of issues impacting Amazon EC2 customers demonstrates the security gap that can happen when the customer part of the shared responsibility model is not well understood.
While these AWS services and infrastructure are secure, customers also have a responsibility to secure their data and to configure environments according to AWS best practices. So how do we ensure that we keep our focus on this crucial service and ensure the flexibility, scalability, and security of a growing infrastructure?
Introducing Rules
If you thought you were done with rules after passing high school and moving out of your parent’s house, you would have soon realized that you were living a dream. Rules seem to be everywhere! Rules are important, they keep us safe and secure. While some may still say ‘rules are made to be broken’, you will go into a slump if your cloud infrastructure breaks the rules of the industry and gets exposed to security vulnerabilities.
It is great if you are already following the Best Practices for Amazon EC2, but if not, how do you monitor the performance of your services day in and day out to ensure their adherence to these best practices? How can you track if all your services and resources are running as per the recommended standards?
We’re here to help with that. Trend Micro Cloud One – Conformity ‘Rules’ provide you with that visibility for some of the most critical services like Amazon EC2.
What is the Rule?
A ‘Rule’ is the definition of the best practice used as a basis for an assessment that is run by Conformity on a particular piece of your Cloud infrastructure. When a rule is run against the infrastructure (resources) associated with your AWS account, the result of the scan is referred to as a Check. For example, an Amazon EC2 may have 60 Rules (Checks) scanning for various risks/vulnerabilities. Checks are either a SUCCESS or a FAILURE.
Conformity has about 540 Rules and 60 of them are for monitoring your Amazon EC2 services best practices. Conformity Bot scans your cloud accounts for these Rules and presents you with the ‘Checks’ to prioritize and remediate the issues keeping your services healthy and prevent security breaches.
Amazon EC2 Best Practices and Rules
Here are just a few examples of how Conformity Rules have got you covered for some of the most critical Amazon EC2 best practices:
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See how Trend Micro can support your part of the shared responsibility model for cloud security: https://www.trendmicro.com/cloudconformity.
Stay Safe!
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Introduction: This article provides an overview of various techniques that can be used to mitigate Format String vulnerabilities. In addition to the mitigations that are offered by the compilers & operating systems, we will also discuss preventive measures that can be used while writing programs in languages susceptible to Format String vulnerabilities. Techniques to prevent […]
The post How to mitigate Format String Vulnerabilities appeared first on Infosec Resources.
Introduction In the previous articles, we discussed printing functions, format strings and format string vulnerabilities. This article provides an overview of how Format String vulnerabilities can be exploited. In this article, we will begin by solving a simple challenge to leak a secret from memory. In the next article, we will discuss another example, where […]
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Introduction In the previous article, we understood how print functions like printf work. This article provides further definition of Format String vulnerabilities. We will begin by discussing how Format Strings can be used in an unusual way, which is a starting point to understanding Format String exploits. Next, we will understand what kind of mistakes […]
The post Format String Vulnerabilities: Use and Definitions appeared first on Infosec Resources.
Introduction This article provides an overview of how printing functions work and how format strings are used to format the data being printed. Developers often use print functions for a variety of reasons such as displaying data to the users and printing debug messages. While these print functions appear to be innocent, they can cause […]
The post Introduction to Printing and Format Strings appeared first on Infosec Resources.
In the early days of the COVID-19 pandemic, another pandemic of sorts took root—this one an “infodemic.” Whether designed to mislead, instill fear, capitalize on crank remedies, or push phony cures that caused harm or worse, millions of outright false stories about COVID-19 proliferated across the internet. And continue to do so.
Now, with our upcoming election in the U.S., there’s concern that this infodemic of misinformation about COVID-19 will keep people away from the polls or from working at them. Particularly elders.
With this blog, my aim is to point you toward trustworthy resources online that can help you get your vote cast and counted safely.
First, a word about COVID-19 misinformation in general.
Since the initial outbreak, we’ve monitored online threats and scams related to COVID-19. As shown in our July 2020 Threat Report, the first three months saw the number of malicious and scam websites related to COVID-19 jump from 1,600 to more than 39,000, along with a wave of spam emails and posts that peddled bogus sites for protective gear, masks, and cures. Now, in mid-September, our threat detection team has uncovered three million online threats related to COVID-19 and counting. (See the daily tally here for the latest figures.)
Elsewhere, global and national public health officials have worked diligently to counter these waves of misinformation, such as the World Health Organization’s COVID-19 “mythbuster” site, in addition to further mythbusting from major news outlets around the world and yet more mythbusting from respected science publications. However, instances of misinformation, both big and small, persist and can lead to negative health consequences for those who buy into such misinformation.
Whether you’ll vote in person or by mail, these links provide a mix of trustworthy information about voting and the latest verified information about the virus:
Be aware that our collective understanding of COVID-19 continues to evolve. The pandemic isn’t even a year old at this time, and new research continues to reveal more about its nature. Be sure to check with these resources along with your local public health resources for the latest on the virus and how to stay safe.
If you’re considering voting by mail, the following is for you. Published by U.S. News and World Report, this article breaks down how you can vote by mail in your state. While all 50 states allow for mail-in voting in some form or fashion, specifics vary, and some states make it easier to do than others. (For example, a handful of states like Texas, Indiana, and Louisiana currently do not allow COVID-19 concerns as a valid reason for requesting a mail-in ballot.)
Note that this article was published at the end of August, so be sure to follow the links for your state as published in the article for the absolute latest information. Yet don’t wait to look into your absentee or mail-in options. As noted above, each state has its terms and deadlines, so it’s best to review your options now.
Meanwhile, five states— Colorado, Hawaii, Oregon, Washington state, and Utah already conduct their elections entirely by mail. Such practices have proven to be successful alternatives to voting in person, they have slightly increased voter turnout while minimizing the risks of voter fraud.
Get your vote out safely. Whether it’s by visiting the polls following the safety guidelines or by way of mail as also allowed by your state, it can be done—particularly when you have trusted information sources at hand.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
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Where do you get your news? There’s a good chance much of it comes from social media.
In 2019, Pew Research found that 55% of American adults said they get their news from social media either “often” or “sometimes,” which is an 8% rise over the previous year. We can visualize what that mix might look like. Some of their news on social media may come from information sources they’ve subscribed to and yet more news may appear via articles reposted or retweeted by friends.
So, as we scroll through our feeds and quickly find ourselves awash in a cascade of news and comments on the news, we also find ourselves wondering: what’s true and false here?
And that’s the right question to ask. With the advent of the internet, anyone can become a publisher. That’s one of the internet’s greatest strengths—we can all have a voice. Publishing is no longer limited to newspaper, TV, and radio ownership bodies. Yet it’s one of the internet’s greatest challenges as well—with millions of publishers out there, not everyone is posting the truth. And sometimes, people aren’t doing the posting at all.
For example, last May, researchers at Carnegie Melon University studied more than 200 million tweets about the current virus. Of the top 50 most influential retweeters, 82% of them were bots. Some 62% of the top 1,000 retweeters were bots as well. What were they retweeting? Researchers said the tweets revolved around more than 100 types of inaccurate stories that included unfounded conspiracy theories and phony cures. Researchers cited two reasons for this surge: “First, more individuals have time on their hands to create do-it-yourself bots. But the number of sophisticated groups that hire firms to run bot accounts also has increased.”
With the sheer volume of news and information we wade through each day, you can be assured that degrees of false and misleading information make their way into people’s social media mix. And that calls for all of us to build up our media literacy—which is our ability to critically analyze the media we consume for bias and accuracy.
What follows are a few basics of media literacy that can help you to discern what’s fact and what’s fiction as you scroll through your social media feed for news.
When talking about spotting truth from falsehood on social media, it helps to first define two types of falsehood: unintentional and the deliberate.
First off, there’s unintentional misinformation. We’re only human, and sometimes that means we get things wrong. We forget details, recall things incorrectly, or we pass along unverified accounts that we mistakenly take for fact. Thus, misinformation is wrong information that you don’t know is wrong. An innocent everyday example of this is when someone on your neighborhood Facebook group posts that the drug store closes at 8pm on weeknights when in fact it really closes at 7pm. They believe it closes at 8pm, but they’re simply mistaken.
That differs entirely from deliberate disinformation. This is intentionally misleading information or facts that have been manipulated to create a false narrative—typically with an ulterior motive in mind. The readiest example of this is propaganda, yet other examples also extend to deliberate untruths engineered to discredit a person, group, or institution. In other words, disinformation can take forms both large and small. It can apply to a person just as easily as it can to a major news story.
Now, let’s take a look at some habits and tactics designed to help you get a better grasp on the truth in your social media feed.
Some of the oldest advice is the best advice, and that holds true here: consider the source. Take time to examine the information you come across. Look at its source. Does that source have a track record of honesty and dealing plainly with the facts? Likewise, that source has sources too. Consider them in the same way as well.
Now, what’s the best way to go about that? For one, social media platforms are starting to embed information about publications into posts where their content is shared. For example, if a friend shares an article from The Economist, Facebook now includes a small link in the form of an “i” in a circle. Clicking on this presents information about the publication, which can give you a quick overview of its ownership, when it was founded, and so forth.
Another fact-finding trick comes by way of Michael Caufield, the Director of Blended and Networked Learning at Washington State University. He calls it: “Just Add Wikipedia.” It entails doing a search for a Wikipedia page by using the URL of an information source. For example, if you saw an article published on Vox.com, you’d simply search “Wikipedia www.vox.com.” The Wikipedia entry will give you an overview of the information source, its track record, its ownership, and if it has fired reporters or staff for false reporting. Of course, be aware that Wikipedia entries are written by public editors and contributors. These articles will only be as accurate as the source material that they are drawn from, so be sure to reference the footnotes that are cited in the entry. Reading those will let you know if the entry is informed by facts from reputable sources as well. They may open up other avenues of fact-finding as well!
A single information source or story won’t provide a complete picture. It may only cover a topic from a certain angle or narrow focus. Likewise, information sources are helmed by editors and stories are written by people—all of which have their biases, whether overt or subtle. It’s for this reason that expanding your media diet to include a broader range information sources is so important.
So, see what other information sources have to say on the same topic. Consuming news across a spectrum will expose you to thoughts and coverage you might not otherwise get if you keep your consumption to a handful of sources. The result is that you’re more broadly informed and have the ability to compare and contrast different sources and points of view. Using the tips above, you can find other reputable sources to round out your media diet.
Additionally, for a list of reputable information sources, along with the reasons why they’re reputable, check out “10 Journalism Brands Where You Find Real Facts Rather Than Alternative Facts” published by Forbes and authored by an associate professor at The King’s College in New York City. It certainly isn’t the end all, be all of lists, yet it should provide you with a good starting point.
Has a news story you’ve read or watched ever made you shake your fist at the screen or want to clap and cheer? How about something that made you fearful or simply laugh? Bits of content that evoke strong emotional responses tend to spread quickly, whether they’re articles, a post, or even a tweet. That’s a ready sign that a quick fact check could be in order.
There’s a good reason for that. Bad actors who wish to foment unrest, unease, or simply spread disinformation use emotionally driven content to plant a seed. Whether or not their original story gets picked up and viewed firsthand doesn’t matter to these bad actors. Their aim is to actually get some manner of disinformation out into the ecosystem. They rely on others who will re-post, re-tweet, or otherwise pass it along on their behalf—to the point where the original source of the information is completely lost. This is one instance where people readily begin to accept certain information as fact, even if it’s not factual at all.
Certainly, some legitimate articles will generate a response as well, yet it’s a good habit to do a quick fact check and confirm what you’ve read. This leads us right back to our earlier points about considering the source and cross-checking against other sources of information as well.
You’ve probably seen headlines similar to this before: THIS FAT-BURNING TRICK HAS DOCTORS BAFFLED! You’ll usually spot them in big blocks laden with catchy photos and illustrations, almost to the point that they look like they’re links to other news stories. They’re not. They’re ads, which often strike a sensationalistic tone.
The next time you spot one of these, look around the area of the web page where they’re placed. You should find a little graphic or snippet of text that says “Advertisement,” “Paid Sponsor,” or something similar. And there you go. You spotted some sponsored content. These so-called articles aren’t intentionally developed to misinform you. They are likely trying to bait you into buying something.
However, in some less reputable corners of the web ads like these can take you to malicious sites that install malware or expose you to other threats. Always surf with web browser protection. Good browser protection will either identify such links as malicious right away or prevent your browser from proceeding to the malicious site if you click on such a link.
So, let’s say you’ve been following these practices of media literacy for a while. What do you do when you see a friend posting what appears to be misinformation on their social media account? If you’re inclined to step in and comment, try to be helpful, not right.
We can only imagine how many spoiled relationships and “unfriendings” have occurred thanks to moments where one person comments on a post with the best intentions of “setting the record straight,” only to see tempers flare. We’ve all seen it happen. The original poster, instead of being open to the new information, digs in their heels and becomes that much more convinced of being right on the topic.
One way to keep your friendships and good feelings intact is this: instead of entering the conversation with the intention of being “right,” help people discover the facts for themselves. You can present your information as part of a discussion on the topic. So while you shouldn’t expect this to act like a magic wand that whisks away misinformation, what you can do is provide a path toward a reputable source of information that the original poster, and their friends, can follow if they wish.
Wherever your online travels take you as you read and research the news, be sure to go out there with a complete security suite. In addition to providing virus protection, it will also help protect your identity and privacy as you do anything online. Also look for an option that will protect your mobile devices too, as we spend plenty of time scrolling through our social media feeds on our smartphones.
If you’re interested in learning more about savvy media consumption, pop open a tab and give these articles a read—they’ll give you a great start:
Bots in the Twittersphere: Pew Research
How to Spot Fake News: FactCheck.org
Likewise, keep an eye on your own habits. We forward news in our social media feeds too—so follow these same good habits when you feel like it’s time to post. Make sure that what you share is truthful too.
Be safe, be well-read, and be helpful!
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Spot Fake News and Misinformation in Your Social Media Feed appeared first on McAfee Blogs.
On September 22nd, the Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) issued an advisory about the potential threat from foreign actors and cybercriminals attempting to spread false information. Their joint public service announcement makes a direct statement regarding how this could affect our election:
“Foreign actors and cybercriminals could create new websites, change existing websites, and create or share corresponding social media content to spread false information in an attempt to discredit the electoral process and undermine confidence in U.S. democratic institutions.”
Their call to action is clear—critically evaluate the content you consume and to seek out reliable and verified information from trusted sources, such as state and local election officials. Not just leading up to Election Day, but during and after as well.
Here’s why: it’s estimated that roughly 75% of American voters will be eligible to vote by mail, potentially leading to some 80 million mail-in ballots being cast. That’s twice the number from the 2016 presidential election, which could prolong the normal certification process. Election results will likely take days, even weeks, to ensure every legally cast ballot is counted accurately so that the election results can ultimately get certified.
That extended stretch of time is where the concerns come in. Per the FBI and CISA:
“Foreign actors and cybercriminals could exploit the time required to certify and announce elections’ results by disseminating disinformation that includes reports of voter suppression, cyberattacks targeting election infrastructure, voter or ballot fraud, and other problems intended to convince the public of the elections’ illegitimacy.”
In short, bad actors may attempt to undermine people’s confidence in our election as the results come in.
Our moment to act as smart consumers, and sharers, of online news has never been more immediate.
Before we look at how we can combat the spread of false information this election, let’s see how it cascades across the internet.
It’s been found that false political news traveled deeper and more broadly, reached more people, and was more viral than any other category of false information, according to a Massachusetts Institute of Technology study on the spread of true and false news online, which was published by Science in 2018.
Why’s that so? In a word: people. According to the research findings,
“We found that false news was more novel than true news, which suggests that people were more likely to share novel information … Contrary to conventional wisdom, robots accelerated the spread of true and false news at the same rate, implying that false news spreads more than the truth because humans, not robots, are more likely to spread it.”
Thus, bad actors pick their topics, pumps false information about them into social media channels, and then lets people spread it by way of shares, retweets, and the like—thanks to “novel” and click-baity headlines for content people may not even read or watch, let alone fact check.
Done on a large scale, false information thus can hit millions of feeds, which is what the FBI and CISA is warning us about.
The FBI and CISA recommend the following:
If there’s a common theme across our election blogs so far, it’s trustworthiness.
Knowing which sources are deserving of our trust and being able to spot the ones that are not takes effort—such as fact-checking from reputable sources like FactCheck.org, the Associated Press, and Reuters or researching the publisher of the content in question to review their credentials. Yet that effort it worthwhile, even necessary today. The resources listed in my recent blogs can help:
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Election 2020 – Keep Misinformation from Undermining the Vote appeared first on McAfee Blogs.
Election 2020: Make Sure Your Voice is Heard with These Tips & Best Practices
Last year, India exercised one of the greatest feats of democracy, trying to enable over 900 million people to vote in their general election. My mom lives in India, and I remember talking with her about their ambitious plans to reach every voter, no matter how remote their location. They sent poll workers deep into the jungle, and across rivers, to reach just a handful of voters. The result: a record turnout at over 67%.
In the United States, we too have an opportunity to fulfill our civic duties, with various options available to us to make sure our votes are heard. While many people choosing to mail in their votes for the very first time, there’s also a lot of confusion around election rules and security, not to mention a flood of misinformation online to be wary of.
Here at McAfee, we want to help you vote with confidence in this critical election. That’s why we’ve put together a number of tools, resources, and best practices to empower voters. Our hope is that every voice can be heard.
Demystifying Mail-In Voting
Let’s start with some questions you may have around mail-in voting, since twice as many people plan to mail in their ballots this year, compared to 2016. Of course, with the COVID-19 pandemic still active, it’s understandable that many people, especially the vulnerable, would prefer to mail their ballot, rather than go to a polling station. I personally got my mail-in ballot and am ready to mail it this week. If you haven’t decided on how to vote, you still have time to decide.
To get accurate information on mail-in voting, go directly to your state and local websites for guidance, including how to fill out your ballot, and when to turn it in. Rules vary state to state, but one thing we do know is that mail-in voting has proven to be a reliable and secure way to have your voice heard.
It’s great to see long lines to vote in some states already. If you are still concerned about election security and online scams, my colleague Judith Bitterli has written a great guide for locating reliable sources and protecting your vote (Key tip: always look for a .gov domain name).
She also has advice for making sure that your mail-in ballot counts.
Safe Election Surfing
When looking online for election resources, be aware that scammers and cybercriminals are always trying to take advantage of trending topics to misdirect users to dangerous websites and links. In fact, the FBI recently warned that bad actors have been setting up fake election websites, in an attempt to steal voters’ personal information, or get them to download dangerous files.
The Bureau suggests that you visit the U.S. Election Assistance Commission website for accurate information in a variety of languages. If you are concerned about clicking on risky links during the election or year-round, one smart action you can take is to install McAfee WebAdvisor, which warns you of risky sites before you click on them.
Although it can be tempting to believe election information posted on social media, especially by friends and family members, know that business school MIT Sloan says “fake news is at its peak” during online presidential years, and even your loved ones can be fooled.
But whether information is clickbait, or legitimate, it can still be posted to risky websites designed to steal your information, or download malware. That’s why McAfee released a new social media protection tool as part of WebAdvisor. Using color codes, the tool shows you which links are safe or risky right in your social feed, and can be used across all six major social media platforms. This makes it easier to avoid dangerous links posted on social channels. Given the increase in phishing we’ve observed in the last few months across PC and mobile platforms, a comprehensive security solution like McAfee® Total Protection can help keep your personal information and devices safe.
In-Person Voting
If you still plan to vote in person, or even better, volunteer as a poll worker, make sure that you have reliable information on voting times and locations. You’ll probably also want to look into local rules on health and safety precautions, so you are well prepared.
False and misleading information about COVID 19 has been swirling since the start of the pandemic, so it’s important that you seek verified information about the virus. Here again are some great tips from Judith on how to keep COVID misinformation from suppressing your vote.
Exercise Your Right
Now that you know how to sidestep misinformation, find trusted resources, and plan your vote — either through the mail or in person— I hope that you will exercise your right, with confidence.
The post Election 2020: Make Sure Your Voice is Heard with These Tips appeared first on McAfee Blogs.
If 2020 has taught us anything, it’s that our ability to think critically about the information we encounter online is now a fundamental life skill we need to learn, practice, and pass on to our offspring. But the actual task of teaching kids how to discern real and fabricated information online these days is easier said than done.
How did the truth get so hard to pin down? In the documentary The Social Dilemma, the answer to that question comes down to two things: Our growing reliance on social media for both human connection and information and the data-based algorithms social networks use to mine and sell data, nurture device dependence, and influence our behavior.
A 2019 Pew Study reveals that 55 percent of US adults get their news from social media either “often” or “sometimes.” A July 2020 Pew Study shows that people who rely on social media for news are less likely to get the facts right about the coronavirus and politics and more likely to hear some unproven claims.
The power of algorithms to deliver customized, manipulative content to a person’s screen is alarming, says Tristan Harris, a former design ethicist at Google, who is featured in The Social Dilemma, adding, “Never before in history have 50 designers made decisions that would have an impact on two billion people.”
On the heels of the recent election, Media Literacy skills will make a difference as false reports are likely to surface in our social feeds in the foreseeable future. For many, the willpower to shut down their social feeds altogether isn’t a viable option. So how do we wade through the veiled forms of manipulation and misinformation taking place all around us online?
One approach is to make a personal commitment to stay alert, slow down, and carefully vet the content you consume, create, or share.
One thing you might consider is making 2021 the year your family masters Media Literacy, a topic we’ve written extensively about on this blog. In short, Media Literacy is the ability to identify different types of content and understand the messages each is sending. Content includes texts, social media memes or posts, videos, television, movies, video games, music, and various other digital content. Reminder: Someone creates each piece of content and that person, group, or company has an agenda or message.
Do I understand all the points of view of this story?
What do I think about this topic or idea?
Am I overly emotional and eager to share this?
Am I being manipulated by this content?
What if I’m wrong?
Lastly, consume all media with thoughtful intention — avoid mindless scrolling and liking. A few other practical ways to fight back against the algorithms we drew from The Social Dilemma: Don’t click on video or content recommendations. Fight back against algorithms by choosing your content. Uninstall social media apps that are not useful and waste your time. Turn off notifications or any other alert that interferes with living life. If an issue has you angry or emotional, stop, breathe, and research the facts before sharing.
The post Helping Your Family Combat Digital Misinformation appeared first on McAfee Blogs.
Seems like the internet follows us wherever we go nowadays, whether it tags along via a smartphone, laptop, tablet, a wearable, or some combination of them all. Yet there’s something else that follows us around as well—our PII, a growing body of “personally identifiable information” that we create while banking, shopping, and simply browsing the internet. And no doubt about it, our PII is terrifically valuable.
What makes it so valuable? It’s no exaggeration to say that your PII is the key to your digital life, along with your financial and civic life as well. Aside from using it to create accounts and logins, it’s further tied to everything from your bank accounts and credit cards to your driver’s license and your tax refund.
Needless to say, your PII is something that needs protecting, so let’s take a look at several ways you can do just that.
What is PII? It’s information about you that others can use to identify you either directly or indirectly. Thus, that info could identify you on its own, or it could identify you when it’s linked to other identifiers, like the ones associated with the devices, apps, tools, and protocols you use.
A prime example of direct PII is your tax ID number because it’s unique and directly associated with your name. Further instances include your facial image to unlock your smartphone, your medical records, your finances, and your phone number because each of these can be easily linked back to you.
Then there are those indirect pieces of PII that act as helpers. While they may not identify you on their own, a few of them can when they’re added together. These helpers include things like internet protocol addresses, the unique device ID of your smartphone, or other identifiers such as radio frequency identification tags.
You can also find pieces of your PII in the accounts you use, like your Google to Apple IDs, which can be linked to your name, your email address, and the apps you have. You’ll also find it in the apps you use. For example, there’s PII in the app you use to map your walks and runs, because the combination of your smartphone’s unique device ID and GPS tracking can be used in conjunction with other information to identify who you are, not to mention where you typically like to do your 5k hill days. The same goes for messenger apps, which can collect how you interact with others, how often you use the app and your location information based on your IP address, GPS information, or both.
In all, there’s a cloud of PII that follows us around as we go about our day online. Some wisps of that cloud are more personally identifying than others. Yet gather enough of it and PII can create a high-resolution snapshot of you—who you are, what you’re doing when you’re doing it, and even where you’re doing it too—particularly if it gets into the wrong hands.
Remember Pig-Pen, the character straight from the old funny pages of Charles Schultz’s Charlie Brown? He’s hard to forget with that ever-present cloud of dust following him around. Charlie Brown once said, “He may be carrying the soil that trod upon by Solomon or Nebuchadnezzar or Genghis Khan!” It’s the same with us and our PII, except the cloud surrounding us, isn’t the dust of kings and conquerors, they’re motes of digital information that are of tremendously high value to crooks and bad actors—whether for purposes of identity theft or invasion of privacy.
With all PII we create and share on the internet, that calls for protecting it. Otherwise, our PII could fall into the hands of a hacker or identity thief and end up getting abused, in potentially painful and costly ways.
Here are several things you can do to help ensure that what’s private stays that way:
Square One is to protect your devices with comprehensive online protection software. This will defend you against the latest virus, malware, spyware, and ransomware attacks plus further protect your privacy and identity. In addition to this, it can also provide strong password protection by generating and automatically storing complex passwords to keep your credentials safer from hackers and crooks who may try to force their way into your accounts.
Further, security software can also include a firewall that blocks unwanted traffic from entering your home network, such as an attacker poking around for network vulnerabilities so that they can “break-in” to your computer and steal information.
Also known as a virtual private network, a VPN helps protect your vital PII and other data with bank-grade encryption. The VPN encrypts your internet connection to keep your online activity private on any network, even public networks. Using a public network without a VPN can increase your cybersecurity risk because others on the network can potentially spy on your browsing and activity.
If you’re new to the notion of using a VPN, check out this article on VPNs and how to choose one so that you can get the best protection and privacy possible.
In the U.S., the Social Security Number (SSN) is one of the most prized pieces of PII as it unlocks the door to employment, finances, and much more. First up, keep a close grip on it. Literally. Store your card in a secure location. Not your purse or wallet.
Certain businesses and medical practices may ask you for your SSN for billing purposes and the like. You don’t have to provide it (although some businesses could refuse service if you don’t), and you can always ask if they will accept some alternative form of information. However, there are a handful of instances where an SSN is a requirement. These include:
Be aware that hackers often get a hold of SSNs because the organization holding that information gets hacked or compromised itself. Minimizing how often you provide your SSN can offer an extra degree of protection.
Protecting your files with encryption is a core concept in data and information security, and thus it’s a powerful way to protect your PII. It involves transforming data or information into code that requires a digital key to access it in its original, unencrypted format. For example, McAfee Total Protection includes File Lock, which is our file encryption feature that lets you lock important files in secure digital vaults on your device.
Additionally, you can also delete sensitive files with an application such as McAfee Shredder, which securely deletes files so that thieves can’t access them. (Quick fact: deleting files in your trash doesn’t actually delete them in the truest sense. They’re still there until they’re “shredded” or otherwise overwritten such that they can’t be restored.)
Which Marvel Universe superhero are you? Does it really matter? After all, such quizzes and social media posts are often grifting pieces of your PII in a seemingly playful way. While you’re not giving up your SSN, you may be giving up things like your birthday, your pet’s name, your first car … things that people often use to compose their passwords or use as answers to common security questions on banking and financial sites. The one way to pass this kind of quiz is not to take it!
A far more direct form of separating you from your PII are phishing attacks. Posing as emails from known or trusted brands, financial institutions, or even a friend or family member a cybercrook’s phishing attack will attempt to trick you into sharing important information like your logins, account numbers, credit card numbers, and so on under the guise of providing customer service.
How do you spot such emails? Well, it’s getting a little tougher nowadays because scammers are getting more sophisticated and can make their phishing emails look nearly legitimate. However, there are several ways you can spot a phishing email and phony web pages as outlined here.
Comprehensive security offers another layer of prevention, in this case by offering browser protection like our own Web Advisor, which will alert you in the event you come across suspicious links and downloads that can steal your PII or otherwise expose you to attacks.
With social engineering attacks that deceive victims by posing as people the victim knows and the way we can sometimes overshare a little too much about our lives, you can see why a social media profile is a potential goldmine for cybercriminals.
Two things you can do to help protect your PII from being at risk via social media: one, think twice about what PII you might be sharing in that post or photo—like the location of your child’s school or the license plate on your car; two, set your profile to private so that only friends can see it. Review your privacy settings regularly to keep your profile information out of the public eye. And remember, nothing is 100% private on the internet. Never post anything you wouldn’t want to see shared.
The “S” stands for secure. Any time you are shopping, banking, or sharing any kind of PII, look for “https” at the start of the web address. Some browsers will also indicate HTTP by showing a small “lock” icon. Doing otherwise on plain HTTP sites exposes your PII for anyone who cares to monitor that site for unsecured connections.
By locking your devices, you protect yourself that much better from PII and data theft in the event your device is lost, stolen, or even left unattended for a short stretch. Use your password, PIN, facial recognition, thumbprint ID, what have you. Just lock your stuff. In the case of your smartphones, read up on how you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Theft of your PII can of course lead to credit cards and other accounts being opened falsely in your name. What’s more, it can sometimes be some time before you even become aware of it, until perhaps your credit score takes a hit or a bill collector comes calling. By checking your credit, you can address any issues that come up, as companies typically have a clear-cut process for contesting any fraud. You can get a free credit report in the U.S. via the Federal Trade Commission (FTC) and likewise, other nations like the UK have similar free offerings as well.
Consider identity theft protection as well. A strong identity theft protection package pairs well with keeping track of your credit and offers cyber monitoring that scans the dark web to detect for misuse of your PII. With our identity protection service, we help relieve the burden of identity theft if the unfortunate happens to you with $1M coverage for lawyer fees, travel expenses, lost wages, and more.
The post Take It Personally: Ten Tips for Protecting Your Personally Identifiable Information (PII) appeared first on McAfee Blog.
Of all the pastimes that took off during the pandemic, it’s not surprising that online gaming was one of them. After all, gaming offers excitement, new experiences, and social interaction, all from the comfort of home. It’s no wonder then that the gaming industry saw a 20% increase in revenue in 2020, as new and previously-retired gamers returned to this pastime.
But while the gaming industry was finding a lot of new allies, the players themselves faced growing exposure to malware and threats. Our 2020 Mobile Threat Report found that gamers are being targeted with phishing attacks and malicious apps, aimed at stealing usernames and passwords. With this information, hackers could potentially steal hard-earned in-game collectibles, as well as real-world money and personal information. And PC gamers face similar threats, from viruses and spyware to network attacks that could potentially put their personal information and property at risk.
While 75% of gamers surveyed worry about their security while gaming in the future, some worry they’ll have to compromise performance to be protected. That’s why McAfee® Gamer Security offers robust protection to PC gamers with one of the lowest impacts on system performance in the industry.
To protect the growing number of gamers against increasing threats, we are offering one free year of McAfee Gamer Security for one gaming PC to multi-device McAfee ® Total Protection and McAfee® Live Safe users in the U.S. This powerful software was built from the ground up to address the challenges gamers face, with speedy performance, system optimization, uninterrupted gaming, and no pop-up apps.
But don’t just take it from me. This is what one of our users have to say: “I believe [McAfee Gamer Security] had a positive impact … because it increased the speed of my game as well as gave me peace of mind that I was protected during my gameplay.”
We know that gamers are some of the most tech-savvy and connected users out there, so it’s important that we meet them where they are by giving them the performance and security they need to play at full throttle. After all, many users are seeking stress relief through gaming, not the extra worry over their online security.
With McAfee Gamer Security we made security for players more fun, by including a gamer-centric interface that was inspired by familiar apps like game launchers — you can check the current status of your system and key resources that impact in-game performance, like GPU, CPU, and memory, as well as perform real-time optimization. And of course, we’ve also included monitoring for your all-important FPS (frames per second). You can even access past performance data to better understand your game-by-game trends.
Let’s keep the excitement of gaming while adding the extra confidence of knowing that your digital life is protected. Whether you are new to McAfee or already enjoying our personal protection, you can download McAfee Gamer Security for free in under one minute with a qualifying subscription! In our mission to provide users with personal protection, we are welcoming PC gamers with open arms.
The post PC Gamers (and Parents of Gamers) Rejoice! appeared first on McAfee Blogs.
I’m about to tell you an extraordinary fact about cybercrime. Some of the most significant data breaches in internet history weren’t after bank account numbers, cryptocurrency, or even credit card numbers. They were, in fact, after YOU. That’s right, the most valuable data on the internet is the data that comprises your identity. Let’s take a look at what that data is, how it gets leveraged by cybercriminals, and how you can get the online identity monitoring you deserve.
1 billion is a big number. In the case of a recent CVS database leak, that’s how many user records were accidentally released online, including details like email addresses and even searches about Covid vaccines. This is just one of the dozens of breaches that have occurred recently and will continue to happen as personally, identifiable information becomes more valuable to cybercriminals. Just as remarkable as the huge volume of user data being exposed online is the speed with which compromised data is used by hackers online. Cybersecurity researchers recently discovered that cybercriminals access leaked or stolen credentials within 12 hours to exploit them as soon as possible. These circumstances beg the question, why has your personally identifiable information has become so valuable lately?
While the value of some information, like a credit card number, is obvious, you may think your name and date of birth aren’t that big of a deal. After all, it wasn’t so long ago that you could find all that information in a phone book. In fact, personally identifiable information (PII), also known as data used to identify a specific individual, is what many data breaches are after.
Armed with just a mailing address, a phone number, and a date of birth, a cybercriminal can begin constructing a fake identity to take out loans and disguise many kinds of criminal activities. With a social security number and a few personal details from a social media account, they could take over a bank account. When it comes to your PII, any information is as good as gold to cybercriminals.
If our PII were treated like actual gold and held in a safe location like Fort Knox, I wouldn’t be writing this post. But in fact, it’s the currency we use to obtain many services in our connected lives. Social media sites are massive repositories of PII, and their access to our most personal details and the ability to sell it to marketers is the reason the service remains free. Free email services are the same. Now consider all the other accounts we may have created to, say, try out a streaming service for free, or even old accounts we no longer use. From that perspective, you can see how much of your data is being used by companies, may not be very well protected, and is a tempting target for cybercriminals. Fortunately, there are many things you can do to keep your identity safer online.
When it comes to protecting your PII, knowledge is power. Let’s start by identifying if you’ve been the target of a data breach. Here are a few tell-tale signs:
Okay, now that you know the signs of a data breach, let’s look at how you can take action to protect yourself. The best way to avoid being the victim of identity theft is by limiting the amount of PII you provide. There are some easy ways to do this.
Only a few types of organizations legitimately need your social security number. These include employers or when contracting with a business, group health insurance, financial and real estate transactions, applying for credit cards, car loans, and so forth.
Quizzes, social media games, and other kinds of interactive clickbait are often grifting pieces of your PII in a seemingly playful way. While you’re not giving up your SSN, you may be giving up things like your birthday, your pet’s name, your first car … things that people often use to compose their passwords or use as answers to common security questions on banking and financial sites.
A phishing email poses as a real email from known or trusted brands and financial institutions. These emails attempt to trick you into sharing important information like your logins, account numbers, credit card numbers, and so on under the guise of providing customer service. Here are some more ways to spot a phishing email.
Clearly, we’re in a new era when it comes to securing our identities online. In response, McAfee has created a new kind of identity monitoring.
We knew from the outset Identity monitoring had to be proactive, holistic, and accessible. We also wanted it to follow the timeline for how cybercrime actually affects your identity. When it comes to PII, the breach is just the first step for cybercriminals. The 10 months following a breach is when cybercriminals will use your PII to commit fraudulent acts using your data.
To address this, your identity monitoring looks after more personally identifiable information than other leading competitors. It will also alert you of stolen personal info an average of 10 months ahead of other monitoring services. And it’s accessible anywhere via mobile app, browser, and the web.
In practice, McAfee’s identity monitoring protects all your online accounts by doing the following:
As we spend more of our lives online, we need an approach to security that reflects this new reality. Identity monitoring is part of it. VPN is part of it. Antivirus is part of it. They are all pieces of a puzzle that we solve with products like McAfee Total Protection. Our premier security service is comprehensive, affordable, and, with identity monitoring, an indispensable part of your life online.
The post Identity Protection Service: The Best Solution to a Growing Problem appeared first on McAfee Blog.
T-Mobile, the popular US mobile phone service provider, recently confirmed a data breach affecting 7.8 million current customers and 40 million records from past or prospective customers. The stolen data included customer names, dates of birth, social security numbers, and driver’s license information. Fortunately, subscriber credit card information and other financial details were not affected in the breach.
Even though financial data was spared in the breach, the types of information stolen, along with the vast volume of affected subscribers mean that all T-Mobile subscribers should take immediate action to secure their identities and accounts online.
This is the immediate step all affected subscribers should take.
As part of T-Mobile’s response, they are offering an identity protection service exclusively to all affected customers, free for two years. This identity protection service gives customers the ability to monitor personal info, including your SSN, bank account numbers, debit cards, email addresses, phone numbers, and more. If info is found on the dark web, customers will receive guidance to help secure online accounts. Should identity theft occur, the identity protection service includes fraud resolution support and identity theft insurance for peace of mind. The free 24 months of identity protection will be delivered directly by T-Mobile. The company is also encouraging customers to sign up for their Account Takeover Protection service.
One lesser-known type of data stolen in the breach was International Mobile Equipment Identity (IMEI) numbers, which allow individual devices to be identified on a mobile network. Access to IMEI numbers could enable SIM-swap attacks which make account takeovers possible. With an account takeover, two-factor authentication through text message becomes vulnerable, allowing hackers potential access to bank accounts, among others. App-based multi-factor authentication, using a solution like Google’s Authenticator, allows you to authenticate your identity from other devices, instead of having authentication tied to your mobile phone number.
T-Mobile will be contacting impacted customers directly. However, cybercriminals and scammers may also take advantage of this data breach to scam people using email. They will often pose as major corporations or other trustworthy entities to trick you into willingly providing information like website login credentials or, even worse, your credit card number. We’ve provided additional information here to help you to recognize legitimate emails.
In its simplest form, your digital identity is made up of a whole host of things that can be traced back to you and who you are. This includes email accounts, cell phone numbers, bank accounts, your tax ID, and more. Read our additional tips to protect your digital identity.
For regular updates and official news from T-Mobile, visit their Newsroom blog here.
The post T-Mobile’s data breach exposes the personal data of 40 million appeared first on McAfee Blog.
Congratulations! You reached 10,000 steps today!
It’s a great feeling when a wearable fitness device vibrates to let you know when you hit the day’s fitness goal. The digital fireworks display that lights up your watch’s screen is a signal that you should keep on moving to challenge yourself more … or spend the rest of the day on the couch guilt-free.
While fitness wearable devices, trackers, and apps are excellent motivators for you, cybercriminals love them for their vulnerabilities and privacy loopholes. This doesn’t mean you have to chuck your expensive watch in the bin or delete your fitness apps from your smartphone. Awareness and smart habits go a long way in deterring cybercriminals. Keep reading to learn more about wearable technology vulnerabilities and how you can sidestep each.
Many fitness tracker apps and wearables are equipped with GPS. At the end of a run or long walk, you can view your exact route, sometimes with detailed maps that show street and town names. This tracking feature was potentially dangerous back in 2018 when a fitness app released a heat map of all its users’ running routes for the year, which clearly outlined secret military bases.1
Even if you’re stationed in a suburb and not hostile territory, you may consider the risks of sharing your location data. A determined criminal who has time to spare can guess your address and see the times of days when you’re commonly out at the gym or on a run.
When you purchase a wearable fitness device, you often have to pair it with an accompanying smartphone app to see your daily stats and tailor your fitness goals. Think about all the personally identifiable information (PII) that app now houses: your full name, password, address, height, weight, location, medical concerns, daily activity patterns, etc. In the hands of a cybercriminal, this information can bring a nefarious actor one step closer to impersonating you. Plus, if your health data makes it onto the dark web or is sold to health companies, it may result in serious privacy concerns.
Luckily, there are ways to get peace of mind about the security of your identity. Identity protection services, such as McAfee Identity Monitoring Service, provide expert identity theft support and up to $1 million in identity theft coverage.
Wearable devices complement any athleisure outfit and are a fun way to inspire athletic competition between a group of friends. Here are a few ways you can patch some of their security shortcomings:
When you first purchase any new device, fitness trackers included, your first step should always be to reset the factory password. Cybercriminals know that many people often skip this step, making it easy for them to walk right into new accounts. If you have a hard time remembering your passwords, consider entrusting them to a password manager to remember them for you. McAfee True Key makes it so that you only have to remember one master password to unlock the rest, and it’s protected by one of the strongest encryption algorithms available.
This is a tip you should consider for all your social media accounts. When you post about your life online, you actually divulge a lot of personal details that are helpful to cybercriminals. In the case of fitness trackers and apps, sharing the times of day when you go to the gym, are at the local track, or are on a bike path may give a criminal an idea of windows during the day when your home is empty. It’s unsettling to think that strangers can track your whereabouts, so it’s best to keep those details exclusive to people you personally know and trust.
In the case of fitness trackers and apps, a savvy cybercriminal may be able take an educated guess at your address, with which they can do a myriad of nefarious activities. Some running and fitness apps may be able to still create maps of your running routes but erase street names and other landmarks to make it more private. But when in doubt, turn off geolocation.
Fitness trackers are a fun way to stir up some friendly competition, keep connected with your fit friends, and motivate yourself to exercise and maintain healthy habits. While you’re shopping for a new device or when evaluating your current tracker, keep these tips in mind to enjoy this technology to its fullest.
The post Why You Should Care About Fitness Tracker Security appeared first on McAfee Blog.
The past few months have been chockfull of conversations with security customers, partners, and industry leaders. After two years of virtual engagements, in-person events like our CISO Forum and Cisco Live as well as the industry’s RSA Conference underscore the power of face-to-face interactions. It’s a reminder of just how enriching conversations are and how incredibly interconnected the world is. And it’s only made closer by the security experiences that impact us all.
I had the pleasure of engaging with some of the industry’s best and brightest, sharing ideas, insights, and what keeps us up at night. The conversations offered more than an opportunity to reconnect and put faces with names. It was a chance to discuss some of the most critical cybersecurity issues and implications that are top of mind for organizations.
The collective sentiments are clear. The need for better security has never been so strong. Securing the future is good business. Disruptions are happening faster than ever before, making our interconnected world more unpredictable. Hybrid work is here to stay, hybrid and complex architectures will continue to be a reality for most organizations and that has dramatically expanded the threat surface. More and more businesses are operating as ecosystems—attacks have profound ripple effects across value chains. Attacks are becoming more bespoke, government-sponsored threat actors and ransomware as a service, continue to unravel challenging businesses to minimize the time from initial breach to complete compromise, in the event of a compromise.
Regardless of where organizations are on their digital transformations, they are progressively embarking upon journeys to unify networking and secure connectivity needs. Mobility, BYOD (bring your own device), cloud, increased collaboration, and the consumerization of IT have necessitated a new type of access control security–zero trust security. Supporting a modern enterprise across a distributed network and infrastructure involves the ability to validate user IDs, continuously verify authentication and device trust, and protect every application—
without compromising user experience. Zero trust offers organizations a simpler approach to securing access for everyone, from any device, anywhere—all the while, making it harder for attackers.
Simplicity continues to be a hot topic, and in the context of its functionality. In addition to a frictionless user experience, the real value to customers is improving operational challenges. Security practitioners want an easier way to secure the edge, access, and operations—including threat intelligence and response. Key to this simplified experience is connecting and managing business-critical control points and vulnerabilities, exchanging data, and contextualizing threat intelligence. And it requires a smarter ecosystem that brings together capabilities, unifying admin, policy, visibility, and control. Simplicity that works hard and smart—and enhances their security posture. The ultimate simplicity is improved efficacy for the organization.
Insider cyber-attacks are among the fastest growing threats in the modern security network, an increasingly common cause of data breaches. Using their authorized access, employees are intentionally or inadvertently causing harm by stealing, exposing, or destroying sensitive company data. Regardless, the consequences are the same—costing companies big bucks and massive disruption. It’s also one of the reasons why “identity as the new perimeter” is trending, as the primary objective of all advanced attacks is to gain privileged credentials. Insider attack attempts are not slowing down. However, advanced telemetry, threat detection and protection, and continuous trusted access all help decelerate the trend. Organizations are better able to expose suspicious or malicious activities caused by insider threats. Innovations are enabling business to analyze all network traffic and historical patterns of employee access and determine whether to let an employee continue uninterrupted or prompt to authenticate again.
Supply chain attacks have become one of the biggest security worries for businesses. Not only are disruptions debilitating, but no one knew the impacts or perceived outcomes. Attackers are highly aware that supply chains are comprised of larger entities often tightly connected to a broad array of smaller and less cyber-savvy organizations. Lured by lucrative payouts, attackers seek the weakest supply chain link for a successful breach. In fact, two of the four biggest cyber-attacks that the Cisco Talos team saw in the field last year were supply chain attacks that deployed ransomware on their targets’ networks: SolarWinds and REvil’s attack exploiting the Kaseya managed service provider. While there’s no perfect way to absolutely protect from ransomware, businesses are taking steps to bolster their defenses and protect against disaster.
Security incidents targeting personal information are on the rise. In fact, 86 percent of global consumers were victims of identity theft, credit/debit card fraud, or a data breach in 2020. In a recent engagement discovered by the Cisco Talos team, the API on a customer’s website could have been exploited by an attacker to steal sensitive personal information. The good news is governments and businesses alike are leaning into Data Privacy and Protection, adhering to global regulations that enforce high standards for collecting, using, disclosing, storing, securing, accessing, transferring, and processing personal data. Within the past year, the U.S. government implemented new rules to ensure companies and federal agencies follow required cybersecurity standards. As long as cyber criminals continue seeking to breach our privacy and data, these rules help hold us accountable.
Through all the insightful discussions with customers, partners, and industry leaders, a theme emerged. When it comes to cybersecurity, preparation is key and the cost of being wrong is extraordinary. By acknowledging there will continue to be disruptions, business can prepare for whatever comes next. And when it comes, they’ll not only weather the storm, but they will also come out of it stronger. And the good news is that Cisco Security Business Group is already on the journey actively addressing these headlines, and empowering our customers to reach their full potential, securely.
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
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Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Data brokers are companies that collect your information from a variety of sources to sell or license it out to other businesses. Before they can pass your data along, brokers analyze it to put you into specific consumer profiles. Consumer profiles help businesses suggest products you might like and create targeted marketing campaigns based on your interests.
Companies who buy data from brokers use it for things like marketing or risk mitigation. For example, if you’re a guitarist, a guitar manufacturer might try to reach you with an ad for their instruments. If you’re in the market for car insurance, insurance providers might use your personal information to do a background check so they can assess the risk that you’ll be in a car accident.
While businesses don’t typically use your information maliciously, there are risks involved with having your personal data spread online. There might be certain details you don’t want to share with the world, like health or criminal records or financial issues.
Having your data featured online can also expose it to cybercriminals who might use it for identity theft. Sometimes, hackers can even breach information that’s stored in an information broker’s database. When a criminal has your data, they might be able to access your financial accounts, use your credit to secure a loan, or even use your insurance to receive medical care.
This article shows you how to remove your information from data broker sites and protect your data privacy online.
There are various ways for a data broker to access your personal information. Some of these information sources are offline. For example, a broker can peruse public records to view your voter registration information.
Other information sources that brokers use are online. For instance, a broker might track your buying history to see which products you’re likely interested in.
Below are some of the top sources data brokers use to collect consumer information.
Data brokering is a worldwide industry that brings in around $200 billion annually. An estimated 4,000 data broker companies exist. The largest data broker companies include organizations like Acxiom, Experian, and Epsilon.
Most data broker sites will give you the ability to have your personal information removed from their database — but don’t expect it to be easy.
You might have to follow a multi-step process to opt out of a broker site. Even after your information is removed, you may have to repeat the process periodically.
Different regions have different laws when it comes to protecting consumer data. The European Union has the General Data Protection Regulation (GDPR), which gives consumers the right to request that a company deletes any personal information they have stored.
In the United States, states have to create their own laws to safeguard consumer privacy. States like Colorado and California have enacted laws that allow consumers to have their personal information removed from data broker sites.
The next few sections go over steps you can follow to get your information removed from various data broker sites. Many broker sites allow you to opt out of their data collection and advertising programs.
Opting out can prevent brokers from collecting and sharing your information and help you avoid intrusive ads for things like pre-approved credit cards.
The first thing you’ll have to do is visit each data broker’s site that has your information. Some of the biggest data broker sites that might have your information include:
While these are some of the largest data broker sites around, this list is by no means exhaustive. There’s a large number of data-sharing sites out there. For example, people-search sites like PeekYou, Spokeo, and Whitepages, let average consumers search through databases of personal information.
It may seem counterintuitive to sign up for an account with a broker when all you want is to delete your information from their site, but most data brokers require you to register with them to opt out of data collection.
You’ll likely have to create an account with every data broker you want to opt out of. Unfortunately, this will require you to give the brokers some personal information, like your name, email address, and possibly a picture of your driver’s license. Cross out your license number if you have to send a photo of your ID.
After creating an account with a broker, you’ll likely have to visit their portal to find out whether they have your personal information listed. Checking to see what every data broker has listed about you can be a time-consuming process.
Services like DeleteMe and Kanary will delete your information from data brokers. However, most of these sites charge a fee, and they only delete your information from a select number of sites. For example, DeleteMe removes your information from 36 different data broker sites.
You should also be aware that some data broker sites don’t allow third parties to request for information to be deleted on behalf of consumers.
You’ll have to make a separate removal request for every data broker site you want to opt out of. Some data brokers make the process more difficult than others. Remember that data companies are always collecting records, so you may need to repeat the process of removing your information from data broker sites annually.
Here’s how to opt out of some of the largest data brokering companies we mentioned earlier:
The data broker industry is enormous. A data brokerage can collect a wealth of information about you from a huge number of sources, and provide that information to businesses that use it to do things like design targeted marketing campaigns for their ideal consumers.
Brokers can share sensitive information that you want to keep private, like medical data. Having your personal information floating around the internet makes it easier for cybercriminals to use it for personal gain.
By opting out of information-sharing programs, you can protect your online privacy, reduce the number of intrusive advertisements and emails you receive, and make it less likely that identity thieves will target you.
One of the best ways to protect yourself online is to use quality security software. When you sign up for McAfee’s Total Protection services, you’ll get features like award-winning antivirus software, 24/7 account monitoring, a secure virtual private network (VPN), and up to $1 million in identity theft coverage and restoration.
When it comes to protecting your privacy online, McAfee has your back.
The post How to Remove Personal Information From Data Broker Sites appeared first on McAfee Blog.
Phishers are enjoying remarkable success using text messages to steal remote access credentials and one-time passcodes from employees at some of the world’s largest technology companies and customer support firms. A recent spate of SMS phishing attacks from one cybercriminal group has spawned a flurry of breach disclosures from affected companies, which are all struggling to combat the same lingering security threat: The ability of scammers to interact directly with employees through their mobile devices.
In mid-June 2022, a flood of SMS phishing messages began targeting employees at commercial staffing firms that provide customer support and outsourcing to thousands of companies. The missives asked users to click a link and log in at a phishing page that mimicked their employer’s Okta authentication page. Those who submitted credentials were then prompted to provide the one-time password needed for multi-factor authentication.
The phishers behind this scheme used newly-registered domains that often included the name of the target company, and sent text messages urging employees to click on links to these domains to view information about a pending change in their work schedule.
The phishing sites leveraged a Telegram instant message bot to forward any submitted credentials in real-time, allowing the attackers to use the phished username, password and one-time code to log in as that employee at the real employer website. But because of the way the bot was configured, it was possible for security researchers to capture the information being sent by victims to the public Telegram server.
This data trove was first reported by security researchers at Singapore-based Group-IB, which dubbed the campaign “0ktapus” for the attackers targeting organizations using identity management tools from Okta.com.
“This case is of interest because despite using low-skill methods it was able to compromise a large number of well-known organizations,” Group-IB wrote. “Furthermore, once the attackers compromised an organization they were quickly able to pivot and launch subsequent supply chain attacks, indicating that the attack was planned carefully in advance.”
It’s not clear how many of these phishing text messages were sent out, but the Telegram bot data reviewed by KrebsOnSecurity shows they generated nearly 10,000 replies over approximately two months of sporadic SMS phishing attacks targeting more than a hundred companies.
A great many responses came from those who were apparently wise to the scheme, as evidenced by the hundreds of hostile replies that included profanity or insults aimed at the phishers: The very first reply recorded in the Telegram bot data came from one such employee, who responded with the username “havefuninjail.”
Still, thousands replied with what appear to be legitimate credentials — many of them including one-time codes needed for multi-factor authentication. On July 20, the attackers turned their sights on internet infrastructure giant Cloudflare.com, and the intercepted credentials show at least three employees fell for the scam.
Image: Cloudflare.com
In a blog post earlier this month, Cloudflare said it detected the account takeovers and that no Cloudflare systems were compromised. Cloudflare said it does not rely on one-time passcodes as a second factor, so there was nothing to provide to the attackers. But Cloudflare said it wanted to call attention to the phishing attacks because they would probably work against most other companies.
“This was a sophisticated attack targeting employees and systems in such a way that we believe most organizations would be likely to be breached,” Cloudflare CEO Matthew Prince wrote. “On July 20, 2022, the Cloudflare Security team received reports of employees receiving legitimate-looking text messages pointing to what appeared to be a Cloudflare Okta login page. The messages began at 2022-07-20 22:50 UTC. Over the course of less than 1 minute, at least 76 employees received text messages on their personal and work phones. Some messages were also sent to the employees family members.”
On three separate occasions, the phishers targeted employees at Twilio.com, a San Francisco based company that provides services for making and receiving text messages and phone calls. It’s unclear how many Twilio employees received the SMS phishes, but the data suggest at least four Twilio employees responded to a spate of SMS phishing attempts on July 27, Aug. 2, and Aug. 7.
On that last date, Twilio disclosed that on Aug. 4 it became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials.
“This broad based attack against our employee base succeeded in fooling some employees into providing their credentials,” Twilio said. “The attackers then used the stolen credentials to gain access to some of our internal systems, where they were able to access certain customer data.”
That “certain customer data” included information on roughly 1,900 users of the secure messaging app Signal, which relied on Twilio to provide phone number verification services. In its disclosure on the incident, Signal said that with their access to Twilio’s internal tools the attackers were able to re-register those users’ phone numbers to another device.
On Aug. 25, food delivery service DoorDash disclosed that a “sophisticated phishing attack” on a third-party vendor allowed attackers to gain access to some of DoorDash’s internal company tools. DoorDash said intruders stole information on a “small percentage” of users that have since been notified. TechCrunch reported last week that the incident was linked to the same phishing campaign that targeted Twilio.
This phishing gang apparently had great success targeting employees of all the major mobile wireless providers, but most especially T-Mobile. Between July 10 and July 16, dozens of T-Mobile employees fell for the phishing messages and provided their remote access credentials.
“Credential theft continues to be an ongoing issue in our industry as wireless providers are constantly battling bad actors that are focused on finding new ways to pursue illegal activities like this,” T-Mobile said in a statement. “Our tools and teams worked as designed to quickly identify and respond to this large-scale smishing attack earlier this year that targeted many companies. We continue to work to prevent these types of attacks and will continue to evolve and improve our approach.”
This same group saw hundreds of responses from employees at some of the largest customer support and staffing firms, including Teleperformanceusa.com, Sitel.com and Sykes.com. Teleperformance did not respond to requests for comment. KrebsOnSecurity did hear from Christopher Knauer, global chief security officer at Sitel Group, the customer support giant that recently acquired Sykes. Knauer said the attacks leveraged newly-registered domains and asked employees to approve upcoming changes to their work schedules.
Image: Group-IB.
Knauer said the attackers set up the phishing domains just minutes in advance of spamming links to those domains in phony SMS alerts to targeted employees. He said such tactics largely sidestep automated alerts generated by companies that monitor brand names for signs of new phishing domains being registered.
“They were using the domains as soon as they became available,” Knauer said. “The alerting services don’t often let you know until 24 hours after a domain has been registered.”
On July 28 and again on Aug. 7, several employees at email delivery firm Mailchimp provided their remote access credentials to this phishing group. According to an Aug. 12 blog post, the attackers used their access to Mailchimp employee accounts to steal data from 214 customers involved in cryptocurrency and finance.
On Aug. 15, the hosting company DigitalOcean published a blog post saying it had severed ties with MailChimp after its Mailchimp account was compromised. DigitalOcean said the MailChimp incident resulted in a “very small number” of DigitalOcean customers experiencing attempted compromises of their accounts through password resets.
According to interviews with multiple companies hit by the group, the attackers are mostly interested in stealing access to cryptocurrency, and to companies that manage communications with people interested in cryptocurrency investing. In an Aug. 3 blog post from email and SMS marketing firm Klaviyo.com, the company’s CEO recounted how the phishers gained access to the company’s internal tools, and used that to download information on 38 crypto-related accounts.
A flow chart of the attacks by the SMS phishing group known as 0ktapus and ScatterSwine. Image: Amitai Cohen for Wiz.io. twitter.com/amitaico.
The ubiquity of mobile phones became a lifeline for many companies trying to manage their remote employees throughout the Coronavirus pandemic. But these same mobile devices are fast becoming a liability for organizations that use them for phishable forms of multi-factor authentication, such as one-time codes generated by a mobile app or delivered via SMS.
Because as we can see from the success of this phishing group, this type of data extraction is now being massively automated, and employee authentication compromises can quickly lead to security and privacy risks for the employer’s partners or for anyone in their supply chain.
Unfortunately, a great many companies still rely on SMS for employee multi-factor authentication. According to a report this year from Okta, 47 percent of workforce customers deploy SMS and voice factors for multi-factor authentication. That’s down from 53 percent that did so in 2018, Okta found.
Some companies (like Knauer’s Sitel) have taken to requiring that all remote access to internal networks be managed through work-issued laptops and/or mobile devices, which are loaded with custom profiles that can’t be accessed through other devices.
Others are moving away from SMS and one-time code apps and toward requiring employees to use physical FIDO multi-factor authentication devices such as security keys, which can neutralize phishing attacks because any stolen credentials can’t be used unless the phishers also have physical access to the user’s security key or mobile device.
This came in handy for Twitter, which announced last year that it was moving all of its employees to using security keys, and/or biometric authentication via their mobile device. The phishers’ Telegram bot reported that on June 16, 2022, five employees at Twitter gave away their work credentials. In response to questions from KrebsOnSecurity, Twitter confirmed several employees were relieved of their employee usernames and passwords, but that its security key requirement prevented the phishers from abusing that information.
Twitter accelerated its plans to improve employee authentication following the July 2020 security incident, wherein several employees were phished and relieved of credentials for Twitter’s internal tools. In that intrusion, the attackers used Twitter’s tools to hijack accounts for some of the world’s most recognizable public figures, executives and celebrities — forcing those accounts to tweet out links to bitcoin scams.
“Security keys can differentiate legitimate sites from malicious ones and block phishing attempts that SMS 2FA or one-time password (OTP) verification codes would not,” Twitter said in an Oct. 2021 post about the change. “To deploy security keys internally at Twitter, we migrated from a variety of phishable 2FA methods to using security keys as our only supported 2FA method on internal systems.”
Update, 6:02 p.m. ET: Clarified that Cloudflare does not rely on TOTP (one-time multi-factor authentication codes) as a second factor for employee authentication.
Scott Heider is a manager within the Cisco Security Visibility and Incident Command team that reports to the company’s Security & Trust Organization. Primarily tasked with helping to keep the integration of an acquired company’s solutions as efficient as possible, Heider and his team are typically brought into the process after a public announcement of the acquisition has already been made. This blog is the final in a series focused on M&A cybersecurity, following Dan Burke’s post on Making Merger and Acquisition Cybersecurity More Manageable.
Mergers and acquisitions (M&A) are complicated. Many factors are involved, ensuring cybersecurity across the entire ecosystem as an organization integrates a newly acquired company’s products and solutions—and personnel—into its workstreams.
Through decades of acquisitions, Cisco has gained expertise and experience to make its M&A efforts seamless and successful. This success is in large part to a variety of internal teams that keep cybersecurity top of mind throughout the implementation and integration process.
“Priority one for the team,” says Heider, “is to balance the enablement of business innovation with the protection of Cisco’s information and systems. Because Cisco is now the ultimate responsible party of that acquisition, we make sure that the acquisition adheres to a minimum level of security policy standards and guidelines.”
The team looks at the acquired company’s security posture and then partners with the company to educate and influence them to take necessary actions to achieve Cisco’s security baseline.
That process starts with assessing the acquired company’s infrastructure to identify and rate attack surfaces and threats. Heider asks questions that help identify issues around what he calls the four pillars of security, monitoring, and incident response:
The infrastructure that Heider’s team evaluates isn’t just the company’s servers and data center infrastructure. It can also include the systems the acquisition rents data center space to or public cloud infrastructure. Those considerations further complicate security and must be assessed for threats and vulnerabilities.
Once Heider’s team is activated, they partner with the acquired company and meet with them regularly to suggest areas where that acquisition can improve its security posture and reduce the overall risk to Cisco.
Identifying and addressing risk is critical for both sides of the table, however, not just for Cisco. “A lot of acquisitions don’t realize that when Cisco acquires a company, that organization suddenly has a bigger target on its back,” says Heider. “Threat actors will often look at who Cisco is acquiring, and they might know that that company’s security posture isn’t adequate—because a lot of times these acquisitions are just focused on their go-to-market strategy.”
Those security vulnerabilities can become easy entry points for threat actors to gain access to Cisco’s systems and data. That’s why Heider works so closely with acquisitions to gain visibility into the company’s environment to reduce those security threats. Some companies are more focused on security than others, and it’s up to Heider’s team to figure out what each acquisition needs.
“The acquisition might not have an established forensics program, for instance, and that’s where Cisco can come in and help out,” Heider says. “They might not have tools like Stealthwatch or NetFlow monitoring, or Firepower for IDS/IPS operations.”
When Heider’s team can bring in their established toolset and experienced personnel, “that’s where the relationship between my team and that acquisition grows because they see we can provide things that they just never thought about, or that they don’t have at their disposal,” he says.
One of the most important factors in a successful acquisition, according to Heider, is to develop a true partnership with the acquired company and work with the new personnel to reduce risk as efficiently as possible—but without major disruption.
Cisco acquires companies to expand its solution offerings to customers, so disrupting an acquisition’s infrastructure or workflow would only slow down its integration. “We don’t want to disrupt that acquisition’s processes. We don’t want to disrupt their people. We don’t want to disrupt the technology,” says Heider. “What we want to do is be a complement to that acquisition, – that approach is an evolution, not a revolution.”
The focus on evolution can sometimes result in a long process, but along the way, the teams come to trust each other and work together. “They know their environment better than we do. They often know what works—so we try to learn from them. And that’s where constant discussion, constant partnership with them helps them know that we are not a threat, we’re an ally,” says Heider. “My team can’t be everywhere. And that’s where we need these acquisitions to be the eyes and ears of specific areas of Cisco’s infrastructure.”
Training is another way Heider, and his team help acquisitions get up to speed on Cisco’s security standards. “Training is one of the top priorities within our commitments to both Cisco and the industry,” Heider says. “That includes training in Cisco technologies, but also making sure that these individuals are able to connect with other security professionals at conferences and other industry events.”
When asked what advice he has for enterprises that want to maintain security while acquiring other companies, Heider has a few recommendations.
Having the right security agents and clear visibility into endpoints is critical. As is inputting the data logs of those endpoints into a security event and incident management (SEIM) system. That way, explains Heider, you have visibility into your endpoints and can run plays against those logs to identify security threats. “We’ll reach out to the asset owner and say they might have malware on their system—which is something nobody wants to hear,” says Heider. “But that’s what the job entails.”
Often, end users don’t know that they’re clicking on something that could have malware on it. Heider says user education is almost as important as visibility into endpoints. “Cisco really believes in training our users to be custodians of security, because they’re safeguarding our assets and our customers’ data as well.”
End users should be educated about practices such as creating strong passwords and not reusing passwords across different applications. Multi-factor authentication is a good practice, and end users should become familiar with the guidelines around it.
Updating software and systems is a never-ending job, but it’s crucial for keeping infrastructure operating. Sometimes, updating a system can weaken security and create vulnerabilities. Enterprises must maintain a balance between enabling business innovation and keeping systems and data secure. Patching systems can be challenging but neglecting the task can also allow threat actors into a vulnerable system.
Heider says public cloud operations can be beneficial because you’re transferring ownership liability operations to a third party, like Amazon Web Services or Google Cloud platform. “The only caveat,” he says, “is to make sure you understand that environment before you go and put your customer’s data on it. You might make one false click and expose your certificates to the Internet.”
Heider says that while a big part of his job is helping acquisitions uplevel their security domain to meet baseline security requirements, there’s always the goal to do even better. “We don’t want to be just that baseline,” he says. His team has learned from acquisitions in the past and taken some of those functionalities and technologies back to the product groups to make improvements across Cisco’s solutions portfolio.
“We’re customer zero – Cisco is Cisco’s premier customer,” says Heider, “because we will take a product or technology into our environment, identify any gaps, and then circle back to product engineering to improve upon it for us and our customers.”
Managing Cybersecurity Risk in M&A
Demonstrating Trust and Transparency in Mergers and Acquisitions
When It Comes to M&A, Security Is a Journey
Making Merger and Acquisition Cybersecurity More Manageable
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
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Smishing and vishing are scams where criminals attempt to get users to click a fraudulent link through a phone text message, email, or voicemail. These scams are becoming increasingly popular as cybercriminals try to take advantage of people who are more likely to fall for them, such as those who aren’t as familiar with technology or who may be experiencing a crisis.
Be aware that cybercrime and hacking can happen to anyone. Criminals are always looking for new ways to exploit people, and they know that others may not be cautious or recognize the warning signs of phishing scams when using the internet. That’s why it’s important to be aware of the different types of cybercrime and how to protect yourself.
This article discusses how to protect yourself from smishing attempts and scams where criminals try to get you to click on a fraudulent link or respond to their voicemail message to steal your personal data.
Most people are familiar with phishing scams, where scammers try to trick you into giving them your personal or financial information by pretending to be a legitimate company or organization. But have you ever heard of smishing or vishing?
Smishing is a type of phishing scam where attackers send SMS messages (or text messages) to trick victims into sharing personal information or installing malware on their devices. Vishing is almost identical to smishing, except cybercriminals use VoIP (Voice over IP) to place phone calls to trick victims instead of SMS (short message service) messages.
Smishing messages often appear to be from a legitimate source, such as a well-known company or government agency. It may even include urgent language or threats in an effort to get victims to act quickly. In some cases, the message may also include a link that directs victims to a fake website where they are prompted to enter personal information or download malware.
Here are some examples of smishing text messages hackers use to steal your personal details:
If you fall for a smishing scam, you could end up giving away your personal information or money. Cybercriminals use smishing messages to get personal and financial information, like your credit card number or access to your financial services.
For example, one type of smishing scam is when you get a text message that looks like it’s from your bank. The message might say there’s been suspicious activity on your account and that you need to click on a link to verify your identity. If you do click on the link, you’ll be taken to a fake website where you’ll be asked to enter your banking information. Once the scammers have your login information, they have access to clean out your account.
Smishing scams can be very difficult to spot, but there are some telltale signs to look for and steps to take to protect yourself.
One of the easiest ways to protect yourself from smishing scams is to be able to recognize the signs of a smishing text message. Here are some tips:
While you can’t avoid smishing attacks altogether, you can block spam text messages you receive on your mobile phone. iPhone and Android have cybersecurity tools like spam filters and phone number blocking to help protect you from phishing attacks and malicious links.
To set up spam filters on your iPhone:
To set up spam filters on your Android mobile device:
McAfee Mobile Security is a mobile security app that helps protect your phone from malware, phishing attacks, and other online threats. McAfee Mobile Security is available for Android and iOS cell phones.
One of the benefits of using McAfee Mobile Security is that it can help detect and block smishing attacks. With identity monitoring, McAfee Mobile Security monitors your sensitive information like email accounts, credit card numbers, phone numbers, Social Security numbers, and more to protect against identity theft. They notify you if they find any security breaches.
Other benefits include:
These days, our lives are more intertwined with our mobile devices than ever. We use them to stay connected with our loved ones on social media, conduct our business, and even access our most personal, sensitive data. It’s no surprise that mobile cybersecurity is becoming increasingly important.
McAfee Mobile Security is a comprehensive security solution that helps protect your device from viruses, malware, and other online threats. It also offers a variety of other features, like a secure VPN to protect your credit card numbers and other personal data.
Whether you’re browsing your favorite website, keeping up with friends on social media, or shopping online at Amazon, McAfee Mobile Security provides the peace of mind that comes from knowing your mobile device is safe and secure.
So why wait? Don‘t let the smishers win. Get started today with McAfee Mobile Security and rest easy knowing your mobile device and sensitive information are protected.
The post What Is Smishing and Vishing, and How Do You Protect Yourself? appeared first on McAfee Blog.
A nonprofit organization is suing the state of Massachusetts on behalf of thousands of low-income families who were collectively robbed of more than a $1 million in food assistance benefits by card skimming devices secretly installed at cash machines and grocery store checkout lanes across the state. Federal law bars states from replacing these benefits using federal funds, and a recent rash of skimming incidents nationwide has disproportionately affected those receiving food assistance via state-issued prepaid debit cards.
The Massachusetts SNAP benefits card looks more like a library card than a payment card.
On Nov. 4, The Massachusetts Law Reform Institute (MLRI) filed a class action lawsuit on behalf of low-income families whose Supplemental Nutrition and Assistance Program (SNAP) benefits were stolen from their accounts. The SNAP program serves over a million people in Massachusetts, and 41 million people nationally.
“Over the past few months, thieves have stolen over a million SNAP dollars from thousands of Massachusetts families – putting their nutrition and economic stability at risk,” the MLRI said in a statement on the lawsuit. “The criminals attach a skimming device on a POS (point of sale) terminal to capture the household’s account information and PIN. The criminals then use that information to make a fake card and steal the SNAP benefits.”
In announcing the lawsuit, the MRLI linked to a story KrebsOnSecurity published last month that examined how skimming thieves increasingly are targeting SNAP payment card holders nationwide. The story looked at how the vast majority of SNAP benefit cards issued by the states do not include the latest chip technology that makes it more difficult and expensive for thieves to clone them.
The story also highlighted how SNAP cardholders usually have little recourse to recover any stolen funds — even in unlikely cases where the victim has gathered mountains of proof to show state and federal officials that the fraudulent withdrawals were not theirs.
Deborah Harris is a staff attorney at the MLRI. Harris said the goal of the lawsuit is to force Massachusetts to reimburse SNAP skimming victims using state funds, and to convince The U.S. Department of Agriculture (USDA) — which funds the program that states draw from — to change its policies and allow states to replace stolen benefits with federal funds.
“Ultimately we think it’s the USDA that needs to step up and tell states they have a duty to restore the stolen benefits, and that USDA will cover the cost at least until there is better security in place, such as chip cards,” Harris told KrebsOnSecurity.
“The losses we’re talking about are relatively small in the scheme of total SNAP expenditures which are billions,” she said. “But if you are a family that can’t pay for food because you suddenly don’t have money in your account, it’s devastating for the family.”
The USDA has not said it will help states restore the stolen funds. But on Oct. 31, 2022, the agency released guidance (PDF) whose primary instructions were included in an appendix titled, Card Security Options Available to Households. Notably, the USDA did not mention the idea of shifting to chip-based SNAP benefits cards.
The recently issued USDA guidance.
“The guidance generally continues to make households responsible for preventing the theft of their benefits as well as for suffering the loss when benefits are stolen through no fault of the household,” Harris said. “Many of the recommendations are not practical for households who don’t have a smartphone to receive text messages and aren’t able to change their PIN after each transaction and keep track of the new PIN.”
Harris said three of the four recommendations are not currently available in Massachusetts, and they are very likely not currently available in other states. For example, she said, Massachusetts households do not have the option of freezing or locking their cards between transactions. Nor do they receive alerts about transactions. And they most certainly don’t have any way to block out-of-state transactions.
“Perhaps these are options that [card] processors and states could provide, but they are not available now as far as we know,” Harris said. “Most likely they would take time to implement.”
The Center for Law and Social Policy (CLASP) recently published Five Ways State Agencies Can Support EBT Users at Risk of Skimming. CLASP says while it is true states can’t use federal funds to replace benefits unless the loss was due to a “system error,” states could use their own funds.
“Doing so will ensure families don’t have to go without food, gas money, or their rent for the month,” CLASP wrote.
That would help address the symptoms of card skimming, but not a root cause. Hardly anyone is suggesting the obvious, which is to equip SNAP benefit cards with the same security technology afforded to practically everyone else participating in the U.S. banking system.
There are several reasons most state-issued SNAP benefit cards do not include chips. For starters, nobody says they have to. Also, it’s a fair bit more expensive to produce chip cards versus plain old magnetic stripe cards, and many state assistance programs are chronically under-funded. Finally, there is no vocal (or at least well-heeled) constituency advocating for change.
A copy of the class action complaint filed by the MLRI is available here.
It’s important to know that not all websites are safe to visit. In fact, some sites may contain malicious software (malware) that can harm your computer or steal your personal contact information or credit card numbers.
Phishing is another common type of web-based attack where scammers try to trick you into giving them your personal information, and you can be susceptible to this if you visit a suspicious site.
Identity theft is a serious problem, so it’s important to protect yourself when browsing the web. Online security threats can be a big issue for internet users, especially when visiting new websites or following site links.
So how can you tell if you’re visiting a safe website or an unsafe website? You can use a few different methods. This page discusses key things to look for in a website so you can stay safe online.
When you’re visiting a website, a few key indicators can help determine whether the site is safe. This section explores how to check the URL for two specific signs of a secure website.
“Https” in a website URL indicates that the website is safe to visit. The “s” stands for “secure,” and it means that the website uses SSL (Secure Sockets Layer) encryption to protect your information. A verified SSL certificate tells your browser that the website is secure. This is especially important when shopping online or entering personal information into a website.
When you see “https” in a URL, the site is using a protocol that encrypts information before it’s sent from your computer to the website’s server. This helps prevent anyone from intercepting and reading your sensitive information as it’s transmitted.
The padlock icon near your browser’s URL field is another indicator that a webpage is safe to visit. This icon usually appears in the address bar and means the site uses SSL encryption. Security tools and icon and warning appearances depend on the web browser.
Let’s explore the cybersecurity tools on the three major web browsers:
Overall, the ”https” and the locked padlock icon are good signs that your personal data will be safe when you enter it on a website. But you can ensure a website’s security is up to par in other ways. This section will explore five in-depth methods for checking website safety.
McAfee WebAdvisor is a free toolbar that helps keep you safe online. It works with your existing antivirus software to provide an extra layer of protection against online threats. WebAdvisor also blocks unsafe websites and lets you know if a site is known for phishing or other malicious activity. In addition, it can help you avoid online scams and prevent you from accidentally downloading malware. Overall, McAfee WebAdvisor is a useful tool that can help you stay safe while browsing the web.
When you’re browsing the web, it’s important to be able to trust the websites you’re visiting. One way to determine if a website is trustworthy is to look for trust seals. Trust seals are logos or badges that indicate a website is safe and secure. They usually appear on the homepage or checkout page of a website.
There are many types of trust seals, but some of the most common include the Better Business Bureau (BBB) seal, VeriSign secure seal, and the McAfee secure seal. These seals indicate that a third-party organization has verified the website as safe and secure.
While trust seals can help determine whether a website is trustworthy, it’s important to remember that they are not foolproof. Website owners can create a fake trust seal, so it’s always important to do your own research to ensure a website is safe before entering personal information.
Another way to determine if a website is safe to visit is to check for a privacy policy. A privacy policy is a document that outlines how a website collects and uses personal information. It should also state how the site protects your data from being accessed or shared by scammers, hackers, or other unauthorized individuals.
If a website doesn’t have a privacy policy, that’s a red flag that you shouldn’t enter any personal information on the site. Even if a website does have a privacy policy, it’s important to read it carefully so you understand how the site uses your personal data.
It’s important to do some preliminary research before visiting a new website, especially if you’re shopping online or entering personal data like your address, credit card, or phone number. One way to determine if a website is safe and trustworthy is to check third-party reviews. Several websites provide reviews of other websites, so you should be able to find several reviews for any given site.
Trustpilot is one example of a website that provides reviews of other websites.
Look for common themes when reading reviews. If most of the reviews mention that a website is safe and easy to use, it’s likely that the site is indeed safe to visit. However, if a lot of negative reviews mention problems with viruses or malware, you might want to avoid the site.
You can also analyze the website design when deciding whether a website is safe to visit. Look for spelling errors, grammatical mistakes, and anything that appears off. If a website looks like it was made in a hurry or doesn’t seem to be well-designed, that’s usually a red flag that the site might not be safe.
Be especially careful of websites that have a lot of pop-ups. These sites are often spammy or contain malware. Don’t download anything from a website unless you’re absolutely sure it’s safe. These malicious websites rarely show up on the top of search engine results, so consider using a search engine to find what you’re looking for rather than a link that redirects you to an unknown website.
If you’re unsure whether a website is safe to visit, download McAfee WebAdvisor for free. McAfee WebAdvisor is a program that helps protect you from online threats, such as malware and viruses. It also blocks pop-ups and other intrusive ads so you can browse the web without worry. Plus, it’s completely free to download and use.
Download McAfee WebAdvisor now and stay safe while browsing the web.
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For many Aussies, identity theft was always something that happened to other people. People on TV, usually. But the recent spate of data breaches at Optus, Medibank and Energy Australia has made many of us pay far more attention than ever to one of the fastest growing crimes in our country.
According to the Department of Home Affairs, 1 in 4 Aussies will be the victim of identity theft over the course of their lives with an annual economic impact of more than $2 billion. And with the financial fallout from the recent data breaches only just starting to be counted, these statistics will no doubt increase dramatically next year.
Identity theft is when a cybercriminal gains access to your personal information to steal money or gain other benefits. Armed with your personal info, they can apply for real identity documents in your name but with another person’s photograph. This enables them to then apply for loans or benefits in your name, sign up for memberships or even apply for credit cards.
And it goes without saying that the financial and emotional fallout from identity theft can be huge. Since the Optus and Medibank hacking stories broke just a few months ago, there has been multiple stories of Aussie families who have had their identities stolen and who are in a world of pain. This Melbourne family who have had over $40,000 stolen from ATM withdrawals alone is just one example.
Your personal information is any piece of information or data that can confirm who you are or how to find you. It may be a single piece of information, or several pieces used together. It’s often referred to as personally identifiable information (PII). So, it includes your name, parents’ name, address, date of birth, phone numbers, email address, usernames/passwords or passphrases, bank account details, school or university attended, location check-ins even RSVPS for events.
Every time you register with a new shopping site or social media platform, you will be asked to share some personally identifiable information. However, what you share may be stolen or even misused – just think about the recent list of Australian companies who had their customers’ private information stolen by hackers. So that’s why you need to ensure you are only sharing your information with trusted online sites and take every possible step to protect your personal information online.
While there are no guarantees in life, there are steps you can take to ensure your online identity is as safe as possible. Here are my top 5 tips:
Multi-Factor Authentication (MFA) or 2 Factor Authentication (2FA) is a no-brainer because it makes a hacker’s life a lot harder. In short, it requires the user to provide two or more verification factors to gain access to an account or app. This might be a text, email or even a code generated by an authentication app. So, even if a hacker has your password and username, they still need that final piece of information before they can get their hands on your account!
Now this may take a bit of work to set up but using a unique and complex password on every account is one of the best things you can do to protect your online identity. And here’s the rationale – if you use the same password on all your accounts and your login details are stolen then hackers have access to all the accounts that are accessed with that password. Yikes!!! So, a unique password for each account is a great measure. I love using a password manager to make this process a little easier. Not only do they generate complex passwords, but they remember them too! All you need to do is remember your Master Password which needs to be extremely complex!!!
Updates are most commonly about addressing security weaknesses. And yes, I know they can be a pain but if you ignore them, you are essentially making it easier for hackers to find their way into your life via weak spots. And don’t forget to ensure your security software remains updated too!
I always recommend keeping a backup of all your important info in case something goes wrong. This should include all your photos, key documents and all your personally identifiable information. A hard drive works well but saving to the cloud is also a good option. I once dropped a hard drive and lost treasured family photos, so the cloud is my personal preference.
We all know knowledge is power so investing in top notch security and identity monitoring software will help keep you ahead of threats. McAfee+, McAfee’s new all in one privacy, identity and device protection solution is a fantastic way for Aussies to protect themselves online. It features identity monitoring and a password manager but also an unlimited VPN, a file shredder, protection score and parental controls. And the Rolls Royce version called McAfee+ Advanced, also offers subscribers additional identity protections including access to licensed restoration experts who can help you repair your identity and credit, in case you’re affected by a data breach. It also gives subscribers access to lost wallet protection which help you cancel and replace your ID, credit cards if they are lost or stolen.
Public, unsecured Wi-Fi can make life so much easier when you’re out and about but it’s also a tried and tested way for scammers to access your personal information. Unsecured Wi-Fi is free Wi-Fi that is available in public places such as libraries, cafes, or shopping centres. So, instead of using Wi-Fi, just use the data in your phone plan. Or alternatively invest in a Virtual Private Network (VPN) that cleverly encrypts everything you share on your device.
About 2 months ago, I embarked on a project to clean up my online life. I’m working through the list of sites I have accounts with and am closing those I no longer use, I’m also doing a huge password audit to ensure they are all unique to each site and are super complex, thanks to my password manager. Now, I’m not quite done yet, but things are in better shape than they were. Why not consider doing the same? With the holiday season fast approaching, why not dedicate a little of your poolside time to practicing a little cyber hygiene.
Till next time, keep those identities safe!
Alex
The post The Best Way To Protect Your Online Identity appeared first on McAfee Blog.
Millions of Americans receiving food assistance benefits just earned a new right that they can’t yet enforce: The right to be reimbursed if funds on their Electronic Benefit Transfer (EBT) cards are stolen by card skimming devices secretly installed at cash machines and grocery store checkout lanes.
On December 29, 2022, President Biden signed into law the Consolidated Appropriations Act of 2023, which — for the first time ever — includes provisions for the replacement of stolen EBT benefits. This is a big deal because in 2022, organized crime groups began massively targeting EBT accounts — often emptying affected accounts at ATMs immediately after the states disperse funds each month.
EBT cards can be used along with a personal identification number (PIN) to pay for goods at participating stores, and to withdraw cash from an ATM. However, EBT cards differ from debit cards issued to most Americans in two important ways. First, most states do not equip EBT cards with smart chip technology, which can make the cards more difficult and expensive for skimming thieves to clone.
More critically, EBT participants traditionally have had little hope of recovering food assistance funds when their cards were copied by card-skimming devices and used for fraud. That’s because while the EBT programs are operated by individually by the states, those programs are funded by the U.S. Department of Agriculture (USDA), which until late last year was barred from reimbursing states for stolen EBT funds.
The protections passed in the 2023 Appropriations Act allow states to use federal funds to replace stolen EBT benefits, and they permit states to seek reimbursement for any skimmed EBT funds they may have replaced from their own coffers (dating back to Oct. 1, 2022).
But first, all 50 states must each submit a plan for how they are going to protect and replace food benefits stolen via card skimming. Guidance for the states in drafting those plans was issued by the USDA on Jan. 31 (PDF), and states that don’t get them done before Feb. 27, 2023 risk losing the ability to be reimbursed for EBT fraud losses.
Deborah Harris is a staff attorney at The Massachusetts Law Reform Institute (MLRI), a nonprofit legal assistance organization that has closely tracked the EBT skimming epidemic. In November 2022, the MLRI filed a class-action lawsuit against Massachusetts on behalf of thousands of low-income families who were collectively robbed of more than $1 million in food assistance benefits by card skimming devices secretly installed at cash machines and grocery store checkout lanes across the state.
Harris said she’s pleased that the USDA guidelines were issued so promptly, and that the guidance for states was not overly prescriptive. For example, some security experts have suggested that adding contactless capability to EBT cards could help participants avoid skimming devices altogether. But Harris said contactless cards do not require a PIN, which is the only thing that stops EBT cards from being drained at the ATM when a participant’s card is lost or stolen.
Then again, nothing in the guidance even mentions chip-based cards, or any other advice for improving the physical security of EBT cards. Rather, it suggests states should seek to develop the capability to perform basic fraud detection and alerting on suspicious transactions, such as when an EBT card that is normally used only in one geographic area suddenly is used to withdraw cash at an ATM halfway across the country.
“Besides having the states move fast to approve their plans, we’d also like to see a focused effort to move states from magstripe-only cards to chip, and also assisting states to develop the algorithms that will enable them to identify likely incidents of stolen benefits,” Harris said.
Harris said Massachusetts has begun using algorithms to look for these suspicious transaction patterns throughout its EBT network, and now has the ability to alert households and verify transactions. But she said most states do not have this capability.
“We have heard that other states aren’t currently able to do that,” Harris said. “But encouraging states to more affirmatively identify instances of likely theft and assisting with the claims and verification process is critical. Most households can’t do that on their own, and in Massachusetts it’s very hard for a person to get a copy of their transaction history. Some states can do that through third-party apps, but something so basic should not be on the burden of EBT households.”
Some states aren’t waiting for direction from the federal government to beef up EBT card security. Like Maryland, which identified more than 1,400 households hit by EBT skimming attacks last year — a tenfold increase over 2021.
Advocates for EBT beneficiaries in Maryland are backing Senate Bill 401 (PDF), which would require the use of chip technology and ongoing monitoring for suspicious activity (a hearing on SB401 is scheduled in the Maryland Senate Finance Commission for Thursday, Feb. 23, at 1 p.m.).
Michelle Salomon Madaio is a director at the Homeless Persons Representation Project, a legal assistance organization based in Silver Spring, Md. Madaio said the bill would require the state Department of Human Services to replace skimmed benefits, not only after the bill goes into effect but also retroactively from January 2020 to the present.
Madaio said the bill also would require the state to monitor for patterns of suspicious activity on EBT cards, and to develop a mechanism to contact potentially affected households.
“For most of the skimming victims we’ve worked with, the fraudulent transactions would be pretty easy to spot because they mostly happened in the middle of the night or out of state, or both,” Madaio said. “To make matters worse, a lot of families whose benefits were scammed then incurred late fees on many other things as a result.”
It is not difficult to see why organized crime groups have pounced on EBT cards as easy money. In most traditional payment card transactions, there are usually several parties that have a financial interest in minimizing fraud and fraud losses, including the bank that issued the card, the card network (Visa, MasterCard, Discover, etc.), and the merchant.
But that infrastructure simply does not exist within state EBT programs, and it certainly isn’t a thing at the inter-state level. What that means is that the vast majority of EBT cards have zero fraud controls, which is exactly what continues to make them so appealing to thieves.
For now, the only fraud controls available to most EBT cardholders include being especially paranoid about where they use their cards, and frequently changing their PINs.
According to USDA guidance issued prior to the passage of the appropriations act, EBT cardholders should consider changing their card PIN at least once a month.
“By changing PINs frequently, at least monthly, and doing so before benefit issuance dates, households can minimize their risk of stolen benefits from a previously skimmed EBT card,” the USDA advised.
A new breach involving data from nine million AT&T customers is a fresh reminder that your mobile provider likely collects and shares a great deal of information about where you go and what you do with your mobile device — unless and until you affirmatively opt out of this data collection. Here’s a primer on why you might want to do that, and how.
Image: Shutterstock
Telecommunications giant AT&T disclosed this month that a breach at a marketing vendor exposed certain account information for nine million customers. AT&T said the data exposed did not include sensitive information, such as credit card or Social Security numbers, or account passwords, but was limited to “Customer Proprietary Network Information” (CPNI), such as the number of lines on an account.
Certain questions may be coming to mind right now, like “What the heck is CPNI?” And, ‘If it’s so ‘customer proprietary,’ why is AT&T sharing it with marketers?” Also maybe, “What can I do about it?” Read on for answers to all three questions.
AT&T’s disclosure said the information exposed included customer first name, wireless account number, wireless phone number and email address. In addition, a small percentage of customer records also exposed the rate plan name, past due amounts, monthly payment amounts and minutes used.
CPNI refers to customer-specific “metadata” about the account and account usage, and may include:
-Called phone numbers
-Time of calls
-Length of calls
-Cost and billing of calls
-Service features
-Premium services, such as directory call assistance
According to a succinct CPNI explainer at TechTarget, CPNI is private and protected information that cannot be used for advertising or marketing directly.
“An individual’s CPNI can be shared with other telecommunications providers for network operating reasons,” wrote TechTarget’s Gavin Wright. “So, when the individual first signs up for phone service, this information is automatically shared by the phone provider to partner companies.”
Is your mobile Internet usage covered by CPNI laws? That’s less clear, as the CPNI rules were established before mobile phones and wireless Internet access were common. TechTarget’s CPNI primer explains:
“Under current U.S. law, cellphone use is only protected as CPNI when it is being used as a telephone. During this time, the company is acting as a telecommunications provider requiring CPNI rules. Internet use, websites visited, search history or apps used are not protected CPNI because the company is acting as an information services provider not subject to these laws.”
Hence, the carriers can share and sell this data because they’re not explicitly prohibited from doing so. All three major carriers say they take steps to anonymize the customer data they share, but researchers have shown it is not terribly difficult to de-anonymize supposedly anonymous web-browsing data.
“Your phone, and consequently your mobile provider, know a lot about you,” wrote Jack Morse for Mashable. “The places you go, apps you use, and the websites you visit potentially reveal all kinds of private information — e.g. religious beliefs, health conditions, travel plans, income level, and specific tastes in pornography. This should bother you.”
Happily, all of the U.S. carriers are required to offer customers ways to opt out of having data about how they use their devices shared with marketers. Here’s a look at some of the carrier-specific practices and opt-out options.
AT&T’s policy says it shares device or “ad ID”, combined with demographics including age range, gender, and ZIP code information with third parties which explicitly include advertisers, programmers, and networks, social media networks, analytics firms, ad networks and other similar companies that are involved in creating and delivering advertisements.
AT&T said the data exposed on 9 million customers was several years old, and mostly related to device upgrade eligibility. This may sound like the data went to just one of its partners who experienced a breach, but in all likelihood it also went to hundreds of AT&T’s partners.
AT&T’s CPNI opt-out page says it shares CPNI data with several of its affiliates, including WarnerMedia, DirecTV and Cricket Wireless. Until recently, AT&T also shared CPNI data with Xandr, whose privacy policy in turn explains that it shares data with hundreds of other advertising firms. Microsoft bought Xandr from AT&T last year.
According to the Electronic Privacy Information Center (EPIC), T-Mobile seems to be the only company out of the big three to extend to all customers the rights conferred by the California Consumer Privacy Act (CCPA).
EPIC says T-Mobile customer data sold to third parties uses another unique identifier called mobile advertising IDs or “MAIDs.” T-Mobile claims that MAIDs don’t directly identify consumers, but under the CCPA MAIDs are considered “personal information” that can be connected to IP addresses, mobile apps installed or used with the device, any video or content viewing information, and device activity and attributes.
T-Mobile customers can opt out by logging into their account and navigating to the profile page, then to “Privacy and Notifications.” From there, toggle off the options for “Use my data for analytics and reporting” and “Use my data to make ads more relevant to me.”
Verizon’s privacy policy says it does not sell information that personally identities customers (e.g., name, telephone number or email address), but it does allow third-party advertising companies to collect information about activity on Verizon websites and in Verizon apps, through MAIDs, pixels, web beacons and social network plugins.
According to Wired.com’s tutorial, Verizon users can opt out by logging into their Verizon account through a web browser or the My Verizon mobile app. From there, select the Account tab, then click Account Settings and Privacy Settings on the web. For the mobile app, click the gear icon in the upper right corner and then Manage Privacy Settings.
On the privacy preferences page, web users can choose “Don’t use” under the Custom Experience section. On the My Verizon app, toggle any green sliders to the left.
EPIC notes that all three major carriers say resetting the consumer’s device ID and/or clearing cookies in the browser will similarly reset any opt-out preferences (i.e., the customer will need to opt out again), and that blocking cookies by default may also block the opt-out cookie from being set.
T-Mobile says its opt out is device-specific and/or browser-specific. “In most cases, your opt-out choice will apply only to the specific device or browser on which it was made. You may need to separately opt out from your other devices and browsers.”
Both AT&T and Verizon offer opt-in programs that gather and share far more information, including device location, the phone numbers you call, and which sites you visit using your mobile and/or home Internet connection. AT&T calls this their Enhanced Relevant Advertising Program; Verizon’s is called Custom Experience Plus.
In 2021, multiple media outlets reported that some Verizon customers were being automatically enrolled in Custom Experience Plus — even after those customers had already opted out of the same program under its previous name — “Verizon Selects.”
If none of the above opt out options work for you, at a minimum you should be able to opt out of CPNI sharing by calling your carrier, or by visiting one of their stores.
Why should you opt out of sharing CPNI data? For starters, some of the nation’s largest wireless carriers don’t have a great track record in terms of protecting the sensitive information that you give them solely for the purposes of becoming a customer — let alone the information they collect about your use of their services after that point.
In January 2023, T-Mobile disclosed that someone stole data on 37 million customer accounts, including customer name, billing address, email, phone number, date of birth, T-Mobile account number and plan details. In August 2021, T-Mobile acknowledged that hackers made off with the names, dates of birth, Social Security numbers and driver’s license/ID information on more than 40 million current, former or prospective customers who applied for credit with the company.
Last summer, a cybercriminal began selling the names, email addresses, phone numbers, SSNs and dates of birth on 23 million Americans. An exhaustive analysis of the data strongly suggested it all belonged to customers of one AT&T company or another. AT&T stopped short of saying the data wasn’t theirs, but said the records did not appear to have come from its systems and may be tied to a previous data incident at another company.
However frequently the carriers may alert consumers about CPNI breaches, it’s probably nowhere near often enough. Currently, the carriers are required to report a consumer CPNI breach only in cases “when a person, without authorization or exceeding authorization, has intentionally gained access to, used or disclosed CPNI.”
But that definition of breach was crafted eons ago, back when the primary way CPNI was exposed was through “pretexting,” such when the phone company’s employees are tricked into giving away protected customer data.
In January, regulators at the U.S. Federal Communications Commission (FCC) proposed amending the definition of “breach” to include things like inadvertent disclosure — such as when companies expose CPNI data on a poorly-secured server in the cloud. The FCC is accepting public comments on the matter until March 24, 2023.
While it’s true that the leak of CPNI data does not involve sensitive information like Social Security or credit card numbers, one thing AT&T’s breach notice doesn’t mention is that CPNI data — such as balances and payments made — can be abused by fraudsters to make scam emails and text messages more believable when they’re trying to impersonate AT&T and phish AT&T customers.
The other problem with letting companies share or sell your CPNI data is that the wireless carriers can change their privacy policies at any time, and you are assumed to be okay with those changes as long as you keep using their services.
For example, location data from your wireless device is most definitely CPNI, and yet until very recently all of the major carriers sold their customers’ real-time location data to third party data brokers without customer consent.
What was their punishment? In 2020, the FCC proposed fines totaling $208 million against all of the major carriers for selling their customers’ real-time location data. If that sounds like a lot of money, consider that all of the major wireless providers reported tens of billions of dollars in revenue last year (e.g., Verizon’s consumer revenue alone was more than $100 billion last year).
If the United States had federal privacy laws that were at all consumer-friendly and relevant to today’s digital economy, this kind of data collection and sharing would always be opt-in by default. In such a world, the enormously profitable wireless industry would likely be forced to offer clear financial incentives to customers who choose to share this information.
But until that day arrives, understand that the carriers can change their data collection and sharing policies when it suits them. And regardless of whether you actually read any notices about changes to their privacy policies, you will have agreed to those changes as long as you continue using their service.
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Nikita Kislitsin, formerly the head of network security for one of Russia’s top cybersecurity firms, was arrested last week in Kazakhstan in response to 10-year-old hacking charges from the U.S. Department of Justice. Experts say Kislitsin’s prosecution could soon put the Kazakhstan government in a sticky diplomatic position, as the Kremlin is already signaling that it intends to block his extradition to the United States.
Nikita Kislitsin, at a security conference in Russia.
Kislitsin is accused of hacking into the now-defunct social networking site Formspring in 2012, and conspiring with another Russian man convicted of stealing tens of millions of usernames and passwords from LinkedIn and Dropbox that same year.
In March 2020, the DOJ unsealed two criminal hacking indictments against Kislitsin, who was then head of security at Group-IB, a cybersecurity company that was founded in Russia in 2003 and operated there for more than a decade before relocating to Singapore.
Prosecutors in Northern California indicted Kislitsin in 2014 for his alleged role in stealing account data from Formspring. Kislitsin also was indicted in Nevada in 2013, but the Nevada indictment does not name his alleged victim(s) in that case.
However, documents unsealed in the California case indicate Kislitsin allegedly conspired with Yevgeniy Nikulin, a Russian man convicted in 2020 of stealing 117 million usernames and passwords from Dropbox, Formspring and LinkedIn in 2012. Nikulin is currently serving a seven-year sentence in the U.S. prison system.
As first reported by Cyberscoop in 2020, a trial brief in the California investigation identified Nikulin, Kislitsin and two alleged cybercriminals — Oleg Tolstikh and Oleksandr Vitalyevich Ieremenko — as being present during a 2012 meeting at a Moscow hotel, where participants allegedly discussed starting an internet café business.
A 2010 indictment out of New Jersey accuses Ieremenko and six others with siphoning nonpublic information from the U.S. Securities & Exchange Commission (SEC) and public relations firms, and making $30 million in illegal stock trades based on the proprietary information they stole.
[The U.S. Secret Service has an outstanding $1 million reward for information leading to the arrest of Ieremenko (Александр Витальевич Еременко), who allegedly went by the hacker handles “Zl0m” and “Lamarez.”]
Kislitsin was hired by Group-IB in January 2013, nearly six months after the Formspring hack. Group-IB has since moved its headquarters to Singapore, and in April 2023 the company announced it had fully exited the Russian market.
In a statement provided to KrebsOnSecurity, Group-IB said Mr. Kislitsin is no longer an employee, and that he now works for a Russian organization called FACCT, which stands for “Fight Against Cybercrime Technologies.”
“Dmitry Volkov, co-founder and CEO, sold his stake in Group-IB’s Russia-based business to the company’s local management,” the statement reads. “The stand-alone business in Russia has been operating under the new brand FACCT ever since and will continue to operate as a separate company with no connection to Group-IB.”
FACCT says on its website that it is a “Russian developer of technologies for combating cybercrime,” and that it works with clients to fight targeted attacks, data leaks, fraud, phishing and brand abuse. In a statement published online, FACCT said Kislitsin is responsible for developing its network security business, and that he remains under temporary detention in Kazakhstan “to study the basis for extradition arrest at the request of the United States.”
“According to the information we have, the claims against Kislitsin are not related to his work at FACCT, but are related to a case more than 10 years ago when Nikita worked as a journalist and independent researcher,” FACCT wrote.
From 2006 to 2012, Kislitsin was editor-in-chief of “Hacker,” a popular Russian-language monthly magazine that includes articles on information and network security, programming, and frequently features interviews with and articles penned by notable or wanted Russian hackers.
“We are convinced that there are no legal grounds for detention on the territory of Kazakhstan,” the FACCT statement continued. “The company has hired lawyers who have been providing Nikita with all the necessary assistance since last week, and we have also sent an appeal to the Consulate General of the Russian Federation in Kazakhstan to assist in protecting our employee.”
FACCT indicated that the Kremlin has already intervened in the case, and the Russian government claims Kislitsin is wanted on criminal charges in Russia and must instead be repatriated to his homeland.
“The FACCT emphasizes that the announcement of Nikita Kislitsin on the wanted list in the territory of the Russian Federation became known only today, June 28, 6 days after the arrest in Kazakhstan,” FACCT wrote. “The company is monitoring developments.”
The Kremlin followed a similar playbook in the case of Aleksei Burkov, a cybercriminal who long operated two of Russia’s most exclusive underground hacking forums. Burkov was arrested in 2015 by Israeli authorities, and the Russian government fought Burkov’s extradition to the U.S. for four years — even arresting and jailing an Israeli woman on phony drug charges to force a prisoner swap.
That effort ultimately failed: Burkov was sent to America, pleaded guilty, and was sentenced to nine years in prison.
Alexei Burkov, seated second from right, attends a hearing in Jerusalem in 2015. Image: Andrei Shirokov / Tass via Getty Images.
Arkady Bukh is a U.S. attorney who has represented dozens of accused hackers from Russia and Eastern Europe who were extradited to the United States over the years. Bukh said Moscow is likely to turn the Kislitsin case into a diplomatic time bomb for Kazakhstan, which shares an enormous border and a great deal of cultural ties with Russia. A 2009 census found that Russians make up about 24 percent of the population of Kazakhstan.
“That would put Kazakhstan at a crossroads to choose between unity with Russia or going with the West,” Bukh said. “If that happens, Kazakhstan may have to make some very unpleasant decisions.”
Group-IB’s exodus from Russia comes as its former founder and CEO Ilya Sachkov remains languishing in a Russian prison, awaiting a farcical trial and an inevitable conviction on charges of treason. In September 2021, the Kremlin issued treason charges against Sachkov, although it has so far refused to disclose any details about the allegations.
Sachkov’s pending treason trial has been the subject of much speculation among denizens of Russian cybercrime forums, and the consensus seems to be that Sachkov and Group-IB were seen as a little too helpful to the DOJ in its various investigations involving top Russian hackers.
Indeed, since its inception in 2003, Group-IB’s researchers have helped to identify, disrupt and even catch a number of high-profile Russian hackers, most of whom got busted after years of criminal hacking because they made the unforgivable mistake of stealing from their own citizens.
When the indictments against Kislitsin were unsealed in 2020, Group-IB issued a lengthy statement attesting to his character and saying they would help him with his legal defense. As part of that statement, Group-IB noted that “representatives of the Group-IB company and, in particular, Kislitsin, in 2013, on their own initiative, met with employees of the US Department of Justice to inform them about the research work related to the underground, which was carried out by Kislitsin in 2012.”
Domain names ending in “.US” — the top-level domain for the United States — are among the most prevalent in phishing scams, new research shows. This is noteworthy because .US is overseen by the U.S. government, which is frequently the target of phishing domains ending in .US. Also, .US domains are only supposed to be available to U.S. citizens and to those who can demonstrate that they have a physical presence in the United States.
.US is the “country code top-level domain” or ccTLD of the United States. Most countries have their own ccTLDs: .MX for Mexico, for example, or .CA for Canada. But few other major countries in the world have anywhere near as many phishing domains each year as .US.
That’s according to The Interisle Consulting Group, which gathers phishing data from multiple industry sources and publishes an annual report on the latest trends. Interisle’s newest study examined six million phishing reports between May 1, 2022 and April 30, 2023, and found 30,000 .US phishing domains.
.US is overseen by the National Telecommunications and Information Administration (NTIA), an executive branch agency of the U.S. Department of Commerce. However, NTIA currently contracts out the management of the .US domain to GoDaddy, by far the world’s largest domain registrar.
Under NTIA regulations, the administrator of the .US registry must take certain steps to verify that their customers actually reside in the United States, or own organizations based in the U.S. But Interisle found that whatever GoDaddy was doing to manage that vetting process wasn’t working.
“The .US ‘nexus’ requirement theoretically limits registrations to parties with a national connection, but .US had very high numbers of phishing domains,” Interisle wrote. “This indicates a possible problem with the administration or application of the nexus requirements.”
Dean Marks is emeritus executive director for a group called the Coalition for Online Accountability, which has been critical of the NTIA’s stewardship of .US. Marks says virtually all European Union member state ccTLDs that enforce nexus restrictions also have massively lower levels of abuse due to their policies and oversight.
“Even very large ccTLDs, like .de for Germany — which has a far larger market share of domain name registrations than .US — have very low levels of abuse, including phishing and malware,” Marks told KrebsOnSecurity. “In my view, this situation with .US should not be acceptable to the U.S. government overall, nor to the US public.”
Marks said there are very few phishing domains ever registered in other ccTLDs that also restrict registrations to their citizens, such as .HU (Hungary), .NZ (New Zealand), and .FI (Finland), where a connection to the country, a proof of identity, or evidence of incorporation are required.
“Or .LK (Sri Lanka), where the acceptable use policy includes a ‘lock and suspend’ if domains are reported for suspicious activity,” Marks said. “These ccTLDs make a strong case for validating domain registrants in the interest of public safety.”
Sadly, .US has been a cesspool of phishing activity for many years. As far back as 2018, Interisle found .US domains were the worst in the world for spam, botnet (attack infrastructure for DDOS etc.) and illicit or harmful content. Back then, .US was being operated by a different contractor.
In response to questions from KrebsOnSecurity, GoDaddy said all .US registrants must certify that they meet the NTIA’s nexus requirements. But this appears to be little more than an affirmative response that is already pre-selected for all new registrants.
Attempting to register a .US domain through GoDaddy, for example, leads to a U.S. Registration Information page that auto-populates the nexus attestation field with the response, “I am a citizen of the US.” Other options include, “I am a permanent resident of the US,” and “My primary domicile is in the US.” It currently costs just $4.99 to obtain a .US domain through GoDaddy.
GoDaddy said it also conducts a scan of selected registration request information, and conducts “spot checks” on registrant information.
“We conduct regular reviews, per policy, of registration data within the Registry database to determine Nexus compliance with ongoing communications to registrars and registrants,” the company said in a written statement.
GoDaddy says it “is committed to supporting a safer online environment and proactively addressing this issue by assessing it against our own anti-abuse mitigation system.”
“We stand against DNS abuse in any form and maintain multiple systems and protocols to protect all the TLDs we operate,” the statement continued. “We will continue to work with registrars, cybersecurity firms and other stakeholders to make progress with this complex challenge.”
Interisle found significant numbers of .US domains were registered to attack some of the United States’ most prominent companies, including Bank of America, Amazon, Apple, AT&T, Citi, Comcast, Microsoft, Meta, and Target.
“Ironically, at least 109 of the .US domains in our data were used to attack the United States government, specifically the United States Postal Service and its customers,” Interisle wrote. “.US domains were also used to attack foreign government operations: six .US domains were used to attack Australian government services, six attacked Great’s Britain’s Royal Mail, one attacked Canada Post, and one attacked the Denmark Tax Authority.”
The NTIA recently published a proposal that would allow GoDaddy to redact registrant data from WHOIS registration records. The current charter for .US specifies that all .US registration records be public.
Interisle argues that without more stringent efforts to verify a United States nexus for new .US domain registrants, the NTIA’s proposal will make it even more difficult to identify phishers and verify registrants’ identities and nexus qualifications.
In a written statement, the NTIA said DNS abuse is a priority issue for the agency, and that NTIA supports “evidence-based policymaking.”
“We look forward to reviewing the report and will engage with our contractor for the .US domain on steps that we can take not only to address phishing, but the other forms of DNS abuse as well,” the statement reads.
Interisle sources its phishing data from several places, including the Anti-Phishing Working Group (APWG), OpenPhish, PhishTank, and Spamhaus. For more phishing facts, see Interisle’s 2023 Phishing Landscape report (PDF).’
Update, Sept. 5, 1:44 p.m. ET: Updated story with statement provided today by the NTIA.
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