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Start the New Year Right With This 3-Step Digital Detox

By McAfee

Pledging to follow healthier habits is consistently the most popular new year’s resolution. That January 1st promise looks different to everyone: snacking less often, going to the gym more often, drinking more water, drinking less soda, etc. This year, instead of a juice cleanse subscription, opt for a healthier habit that’s not an unappetizing shade of green: follow this digital detox, instead! In three easy steps, you can make great strides in improving your digital wellness. 

1. Update

There are various aspects of your digital habits that you should consider updating for a more private and safer online life. For starters, update your passwords. Do you reuse the same password for multiple online accounts? Doing so puts your personally identifiable information (PII) at great risk. For example, if a business with which you have an online shopping account is breached by a cybercriminal, your login and password combination could make it on the dark web, through no fault of your own. Then, through a brute force attack, a criminal could use that same password and username combo to walk into your banking or tax filing accounts.   

Remembering unique, complicated passwords and passphrases for your dozens of online accounts would be impossible. Luckily, there’s software that remembers them for you! It’s called a password manager, which acts as a vault for all your login information. Just remember one master password, and you can be confident in the security of your accounts and never have to deal with the hassle of forgetting passwords. 

Another aspect of updating you should adopt in 2023 is making an effort to always upgrade to the latest software updates on all your devices. The easiest way to do this is to turn on automatic updates. From there, you don’t need to take any further action! Apps and operating systems (like Apple, Android, and Windows) often release updates to patch security vulnerabilities. When you run outdated software, there’s a chance a cybercriminal could take advantage of that security gap. 

Finally, make sure that you keep updated on the latest security headlines. Consider setting up news alerts to notify you when a breach occurs at a company that you frequent or have an account with. Speed is often key in making sure that your information remains safe, so it’s best practice to have your finger on the pulse on the security news of the day. 

2. Connect

A new year digital detox can be a whole family affair. Connect with your family, anyone connected to your home network, and your elderly relatives to get everyone on the same page with security best practices. Here are some common online security snags people of all ages encounter: 

Social media oversharing.

Everyone has an oversharer on their newsfeed. Alert your family members of the dangers of posting too much about their personal life. When someone takes those “get to know you” quizzes and posts their answers, cybercriminals can use that post to take educated guesses at your passwords. Additionally, social engineers can tailor social media scams to specific people in order to increase the chances of tricking someone into sending money or sharing valuable personal or banking details. 

Falling for phishing.

While spam filters catch a lot of phishing emails, phishers are getting smarter by the day and are making their attempts more and more believable. Connect with your loved ones and make sure they know how to recognize phishing emails, texts, and social media direct messages. Telltale signs of a phishing message include:  

  • Typos and grammar mistakes 
  • Over-the-top language that makes you feel very angry, sad, or excited 
  • Harsh consequences for not replying within a short timeframe 
  • Requests for passwords or Social Security Numbers 
  • Blurry logos 

If you’re ever unsure if a message is a phishing attempt, the best course of action is to just delete it. If the “sender” is a well-known institution, follow up with a phone call using the official customer service number listed on their website. The phisher may also claim to be someone you know personally. In that case, give the loved one in question a phone call. It’s a good excuse to reconnect and have a nice conversation! 

Visiting unsafe sites.

In the quest for free streams of the latest new show or movie, people often encounter unsafe sites that hide malware, spyware or other types malicious links and programs. Some types of malware can jump from one device to others connected to the same home Wi-Fi network. That’s why it’s important to make sure everyone under your roof practices excellent digital security habits. One wrong click could sink an entire household. Consider signing up your family for a safe browsing extension that can notify you when you stray onto a risky site. So, instead of putting your device at risk during movie night, connect with your friends or loved ones over one copy of a safely and officially purchased version. 

3. Balance

As with any new health regimen, immediately zooming from zero to a hundred will likely be overwhelming and result in failure. The same goes for adopting new digital safety habits. If you try to do too much at once, all the security measures you put in place will likely get in the way of your daily online activities. The more inconvenient it is, the more likely you may be to cut corners; thus, negating all the progress you’ve made. 

Being cybersafe doesn’t mean you can’t still enjoy your connected devices to the fullest. It just means that you may need to act with more intention and slow down before volunteering personal details online or clicking on links.  

Supplement Your Digital Detox With McAfee+ 

To supplement your digital detox, consider signing up for McAfee+ Ultimate to make 2023 the year for a safer online you. McAfee+ Ultimate includes all the tools you need to live your best online life safely and privately, including a password manager, web protection, unlimited VPN and antivirus, and $1 million in identity theft coverage and restoration for peace of mind. 

Cheers to a digitally smart 2023! 

The post Start the New Year Right With This 3-Step Digital Detox appeared first on McAfee Blog.

How to Browse Privately on Your Phone

By McAfee

Your phone is likely a daily companion, giving you access to work emails, chats with friends, weather reports, and more — all in the palm of your hand. You can also use your phone for browsing online, looking up everything from your favorite recipes to your most-read media webpages. 

While being able to browse whenever and wherever you want is convenient, you might prefer that your phone doesn’t save all your online searches. For example, if you frequently let other people use your phone, you may not want them to have access to a history of your Google searches. In this case, you can use private browsing or “incognito mode.” 

This allows you to browse online without leaving any trace of your browsing activity on your mobile phone. Configuring your phone to use incognito mode can give you greater confidence while surfing online, as you’ll enjoy the peace of mind that comes with knowing your browser history isn’t recorded on your device.  

This article explains what incognito mode is and how you can set it up on your mobile phone. 

What is Incognito Mode?

Incognito mode allows you to browse online without leaving certain data on the device you’re using. Also referred to as private browsing mode, it makes sure there’s no record of your search engine history, websites you visited, and even login details (and related passcodes) on that device.  

As soon as you close the incognito web browser window, any cookies are erased and all these details disappear instead of being saved. 

That said, if you leave an incognito browser window open on your phone — and then hand your phone to someone else — they’ll be able to see the activity. So, if you want to make the most of incognito mode, make sure to close the browser window after every surfing session.  

Further, if you actively bookmark a page, it will be saved — even if you’re in incognito mode. Read on for some more caveats surrounding incognito mode and the extent of privacy it gives you. 

Is incognito mode really private browsing?

It’s important to note that incognito mode or private browsing mode is a device-specific privacy measure. It makes sure that your search and web browsing history isn’t visible on the device itself.  

However, your traffic and activity are both still visible to third parties beyond your device, such as your network admin, internet service provider (ISP), and the websites and search engines that you visit. 

Viewing in private or incognito mode also won’t disguise your unique IP address from these parties. Incognito mode further doesn’t secure your device against cyberthreats like hackers.  

That said, there are plenty of other tools you can use to safeguard your device against cybercriminals. For example, McAfee+ helps to secure your Wi-Fi connection, shield you from malicious websites or links, and detect malware. 

Can I Get Incognito Mode on my Phone?

You may already be familiar with incognito mode through your computer. For example, many people set up incognito mode through browsers like Mozilla Firefox, Google Chrome, Safari, Microsoft Edge, or Internet Explorer.  

However, incognito mode isn’t just for computers — you can also use it on your phone’s web browsing apps. 

How to turn on incognito mode

The steps to setting up incognito mode are fairly straightforward. That said, it depends largely on which type of device you have.  

Setting up private browsing or incognito mode for an Android isn’t the same as setting it up for iOS. Read on to learn how to go incognito whether you’ve got an Apple iPhone or an Android phone like Samsung. 

Private browsing on your Android device

The process for setting up incognito mode also varies based on the browser you’re using. Here’s how to set it up in the Google Chrome browser for your Android (note that the Google Chrome app is the default browser for most Android phones): 

  1. Open Chrome. 
  2. Tap the three dots at the top-right corner of the screen. 
  3. Tap “New incognito tab.” This will open up a new incognito window. 
  4. Close the incognito window to end the incognito session. 

Remember, for Google Chrome’s incognito mode to do the trick, you need to close your browsing session after each use. If you leave the tab open and someone else uses your phone, they can see your activity. 

Private browsing on your iPhone 

For iPhones, the default browser is Safari. Here’s how to set up private browsing in Safari for your iPhone: 

  1. Open Safari. 
  2. Tap the tab icon at the bottom right of the screen (it looks like two overlapping squares). 
  3. Tap “private” at the bottom-left of the screen. 
  4. To exit private mode, tap “private” again. 

Again, remember to close your browser’s private tabs when you’re done surfing. This makes sure that cookies are deleted and the private session is safely hidden from your device’s history. 

Do certain apps offer incognito mode?

The above steps can help you set up incognito mode on your Apple or Android phone’s browser. However, you probably use your phone for much more than browsing.  

You might have apps for watching videos, getting driving directions, listening to music, and more. And the tips above will only protect your privacy when using the phone’s browser — not apps. 

That said, some apps offer their very own in-app incognito mode. Examples include YouTube, Google Maps, Spotify, and Instagram. Other apps simply offer the option of private sessions, requiring you to log in with a dedicated username and password if you’re going to use the app. These include Whatsapp, Dropbox, Amazon, PayPal, and Evernote.  

Some of these apps can even be configured so they’re only unlockable with touch ID or face ID. 

Enhance Your Device’s Security

Browsing in incognito or private mode on your phone allows you to surf online without leaving any trace of your search history on that specific device. However, it doesn’t block third parties like your internet service provider or network administrator from seeing what websites you’ve visited. Only your phone is affected. 

Incognito mode also doesn’t protect you against potential cyberthreats, like malware. To stay safe and browse with confidence, consider McAfee Mobile Security. It includes Wi-Fi privacy protection, browsing safeguards, shields against unauthorized third-party activities, and more — and it works for Android and iOS devices. Find out more. 

The post How to Browse Privately on Your Phone appeared first on McAfee Blog.

How to Tell Whether a Website Is Safe or Unsafe

By McAfee

It’s important to know that not all websites are safe to visit. In fact, some sites may contain malicious software (malware) that can harm your computer or steal your personal contact information or credit card numbers.  

Phishing is another common type of web-based attack where scammers try to trick you into giving them your personal information, and you can be susceptible to this if you visit a suspicious site.  

Identity theft is a serious problem, so it’s important to protect yourself when browsing the web. Online security threats can be a big issue for internet users, especially when visiting new websites or following site links. 

So how can you tell if you’re visiting a safe website or an unsafe website? You can use a few different methods. This page discusses key things to look for in a website so you can stay safe online. 

Key signs of website safety and security

When you’re visiting a website, a few key indicators can help determine whether the site is safe. This section explores how to check the URL for two specific signs of a secure website. 

”Https:” in the website URL

“Https” in a website URL indicates that the website is safe to visit. The “s” stands for “secure,” and it means that the website uses SSL (Secure Sockets Layer) encryption to protect your information. A verified SSL certificate tells your browser that the website is secure. This is especially important when shopping online or entering personal information into a website. 

When you see “https” in a URL, the site is using a protocol that encrypts information before it’s sent from your computer to the website’s server. This helps prevent anyone from intercepting and reading your sensitive information as it’s transmitted. 

A lock icon near your browser’s URL field

The padlock icon near your browser’s URL field is another indicator that a webpage is safe to visit. This icon usually appears in the address bar and means the site uses SSL encryption. Security tools and icon and warning appearances depend on the web browser. 

Let’s explore the cybersecurity tools on the three major web browsers: 

  • Safari. In the Safari browser on a Mac, you can simply look for the lock icon next to the website’s URL in the address bar. The lock icon will be either locked or unlocked, depending on whether the site uses SSL encryption. If it’s an unsafe website, Safari generates a red-text warning in the address bar saying “Not Secure” or “Website Not Secure” when trying to enter information in fields meant for personal data or credit card numbers. Safari may also generate an on-page security warning stating, “Your connection is not private” or “Your connection is not secure.” 
  • Google Chrome. In Google Chrome, you’ll see a gray lock icon (it was green in previous Chrome versions) on the left of the URL when you’re on a site with a verified SSL certificate. Chrome has additional indicator icons, such as a lowercase “i” with a circle around it. Click this icon to read pertinent information on the site’s cybersecurity. Google Safe Browsing uses security tools to alert you when visiting an unsafe website. A red caution symbol may appear to the left of the URL saying “Not secure.” You may also see an on-page security message saying the site is unsafe due to phishing or malware. 
  • Firefox. Like Chrome, Mozilla’s Firefox browser will tag all sites without encryption with a distinctive marker. A padlock with a warning triangle indicates that the website is only partially encrypted and may not prevent cybercriminals from eavesdropping. A padlock with a red strike over it indicates an unsafe website. If you click on a field on the website, it’ll prompt you with a text warning stating, “This connection is not secure.” 

In-depth ways to check a website’s safety and security

Overall, the ”https” and the locked padlock icon are good signs that your personal data will be safe when you enter it on a website. But you can ensure a website’s security is up to par in other ways. This section will explore five in-depth methods for checking website safety. 

Use McAfee WebAdvisor

McAfee WebAdvisor is a free toolbar that helps keep you safe online. It works with your existing antivirus software to provide an extra layer of protection against online threats. WebAdvisor also blocks unsafe websites and lets you know if a site is known for phishing or other malicious activity. In addition, it can help you avoid online scams and prevent you from accidentally downloading malware. Overall, McAfee WebAdvisor is a useful tool that can help you stay safe while browsing the web. 

Website trust seals

When you’re browsing the web, it’s important to be able to trust the websites you’re visiting. One way to determine if a website is trustworthy is to look for trust seals. Trust seals are logos or badges that indicate a website is safe and secure. They usually appear on the homepage or checkout page of a website. 

There are many types of trust seals, but some of the most common include the Better Business Bureau (BBB) seal, VeriSign secure seal, and the McAfee secure seal. These seals indicate that a third-party organization has verified the website as safe and secure. 

While trust seals can help determine whether a website is trustworthy, it’s important to remember that they are not foolproof. Website owners can create a fake trust seal, so it’s always important to do your own research to ensure a website is safe before entering personal information. 

Check for a privacy policy

Another way to determine if a website is safe to visit is to check for a privacy policy. A privacy policy is a document that outlines how a website collects and uses personal information. It should also state how the site protects your data from being accessed or shared by scammers, hackers, or other unauthorized individuals. 

If a website doesn’t have a privacy policy, that’s a red flag that you shouldn’t enter any personal information on the site. Even if a website does have a privacy policy, it’s important to read it carefully so you understand how the site uses your personal data. 

Check third-party reviews

It’s important to do some preliminary research before visiting a new website, especially if you’re shopping online or entering personal data like your address, credit card, or phone number. One way to determine if a website is safe and trustworthy is to check third-party reviews. Several websites provide reviews of other websites, so you should be able to find several reviews for any given site.  

Trustpilot is one example of a website that provides reviews of other websites. 

Look for common themes when reading reviews. If most of the reviews mention that a website is safe and easy to use, it’s likely that the site is indeed safe to visit. However, if a lot of negative reviews mention problems with viruses or malware, you might want to avoid the site. 

Look over the website design

You can also analyze the website design when deciding whether a website is safe to visit. Look for spelling errors, grammatical mistakes, and anything that appears off. If a website looks like it was made in a hurry or doesn’t seem to be well-designed, that’s usually a red flag that the site might not be safe. 

Be especially careful of websites that have a lot of pop-ups. These sites are often spammy or contain malware. Don’t download anything from a website unless you’re absolutely sure it’s safe. These malicious websites rarely show up on the top of search engine results, so consider using a search engine to find what you’re looking for rather than a link that redirects you to an unknown website. 

Download McAfee WebAdvisor for free and stay safe while browsing

If you’re unsure whether a website is safe to visit, download McAfee WebAdvisor for free. McAfee WebAdvisor is a program that helps protect you from online threats, such as malware and viruses. It also blocks pop-ups and other intrusive ads so you can browse the web without worry. Plus, it’s completely free to download and use. 

Download McAfee WebAdvisor now and stay safe while browsing the web. 

The post How to Tell Whether a Website Is Safe or Unsafe appeared first on McAfee Blog.

What Is Smishing and Vishing, and How Do You Protect Yourself?

By McAfee

Smishing and vishing are scams where criminals attempt to get users to click a fraudulent link through a phone text message, email, or voicemail. These scams are becoming increasingly popular as cybercriminals try to take advantage of people who are more likely to fall for them, such as those who aren’t as familiar with technology or who may be experiencing a crisis. 

Be aware that cybercrime and hacking can happen to anyone. Criminals are always looking for new ways to exploit people, and they know that others may not be cautious or recognize the warning signs of phishing scams when using the internet. That’s why it’s important to be aware of the different types of cybercrime and how to protect yourself. 

This article discusses how to protect yourself from smishing attempts and scams where criminals try to get you to click on a fraudulent link or respond to their voicemail message to steal your personal data. 

What is smishing?

Most people are familiar with phishing scams, where scammers try to trick you into giving them your personal or financial information by pretending to be a legitimate company or organization. But have you ever heard of smishing or vishing? 

Smishing is a type of phishing scam where attackers send SMS messages (or text messages) to trick victims into sharing personal information or installing malware on their devices. Vishing is almost identical to smishing, except cybercriminals use VoIP (Voice over IP) to place phone calls to trick victims instead of SMS (short message service) messages. 

Smishing messages often appear to be from a legitimate source, such as a well-known company or government agency. It may even include urgent language or threats in an effort to get victims to act quickly. In some cases, the message may also include a link that directs victims to a fake website where they are prompted to enter personal information or download malware. 

Examples of a smishing text message

Here are some examples of smishing text messages hackers use to steal your personal details: 

  • “We have detected unusual activity on your account. Please call this number to speak to a customer service representative.” 
  • “You have won a free gift card! Click here to claim your prize.” 
  • “Hi! We noticed that you’re a recent customer of ours. To finish setting up your account, please click this link and enter your personal information.” 
  • “Urgent! Your bank account has been compromised. Please click this link to reset your password and prevent any further fraud.” 
  • “Hey, it’s [person you know]! I’m in a bit of a bind and could really use your help. I sent you a link to my PayPal, could you send me some money?” 

How dangerous can smishing be?

If you fall for a smishing scam, you could end up giving away your personal information or money. Cybercriminals use smishing messages to get personal and financial information, like your credit card number or access to your financial services 

For example, one type of smishing scam is when you get a text message that looks like it’s from your bank. The message might say there’s been suspicious activity on your account and that you need to click on a link to verify your identity. If you do click on the link, you’ll be taken to a fake website where you’ll be asked to enter your banking information. Once the scammers have your login information, they have access to clean out your account. 

How can you protect yourself from smishing?

Smishing scams can be very difficult to spot, but there are some telltale signs to look for and steps to take to protect yourself. 

Recognize the signs of a smishing text

One of the easiest ways to protect yourself from smishing scams is to be able to recognize the signs of a smishing text message. Here are some tips: 

  • Be suspicious of any text messages that ask for personal information or include a link. 
  • Look closely at the sender’s name and number. Fraudulent messages often come from spoofed numbers that may look similar to a legitimate number but with one or two digits off. 
  • Look for errors in spelling or grammar. This can be another sign that the message is not legitimate. 
  • Beware of any text messages that create a sense of urgency or are threatening in nature. Scammers often use these tactics to get you to act quickly without thinking. 
  • If you’re not expecting a message from the sender, be extra cautious. 
  • If you’re unsure whether a text message is legitimate, call the company or organization directly to verify. 

Filter unknown text messages

While you can’t avoid smishing attacks altogether, you can block spam text messages you receive on your mobile phone. iPhone and Android have cybersecurity tools like spam filters and phone number blocking to help protect you from phishing attacks and malicious links. 

To set up spam filters on your iPhone: 

  1. Go to the Settings App 
  2. Go to Messages 
  3. Find the Filter Unknown Senders option and turn it on 

To set up spam filters on your Android mobile device: 

  1. Go to the Messaging App 
  2. Choose Settings 
  3. Tap Spam Protection and turn on Enable Spam Protection 

Use McAfee Mobile Security 

McAfee Mobile Security is a mobile security app that helps protect your phone from malware, phishing attacks, and other online threats. McAfee Mobile Security is available for Android and iOS cell phones. 

One of the benefits of using McAfee Mobile Security is that it can help detect and block smishing attacks. With identity monitoring, McAfee Mobile Security monitors your sensitive information like email accounts, credit card numbers, phone numbers, Social Security numbers, and more to protect against identity theft. They notify you if they find any security breaches. 

Other benefits include: 

  • Antivirus 
  • Secure VPN for privacy online 
  • Identity monitoring for up to 10 emails 
  • Guard your identity against risky Wi-Fi connections 
  • Safe browsing 
  • System Scan for the latest updates 

Keep your device and information secure with McAfee Mobile Security

These days, our lives are more intertwined with our mobile devices than ever. We use them to stay connected with our loved ones on social media, conduct our business, and even access our most personal, sensitive data. It’s no surprise that mobile cybersecurity is becoming increasingly important. 

McAfee Mobile Security is a comprehensive security solution that helps protect your device from viruses, malware, and other online threats. It also offers a variety of other features, like a secure VPN to protect your credit card numbers and other personal data 

Whether you’re browsing your favorite website, keeping up with friends on social media, or shopping online at Amazon, McAfee Mobile Security provides the peace of mind that comes from knowing your mobile device is safe and secure. 

So why wait? Don‘t let the smishers win. Get started today with McAfee Mobile Security and rest easy knowing your mobile device and sensitive information are protected. 

The post What Is Smishing and Vishing, and How Do You Protect Yourself? appeared first on McAfee Blog.

Cybercrime’s Most Wanted: Four Mobile Threats that Might Surprise You

By McAfee

It’s hard to imagine a world without cellphones. Whether it be a smartphone or a flip phone, these devices have truly shaped the late 20th century and will continue to do so for the foreseeable future. But while users have become accustomed to having almost everything they could ever want at fingertips length, cybercriminals were busy setting up shop. To trick unsuspecting users, cybercriminals have set up crafty mobile threats – some that users may not even be fully aware of. These sneaky cyberthreats include SMSishing, fake networks, malicious apps, and grayware, which have all grown in sophistication over time. This means users need to be equipped with the know-how to navigate the choppy waters that come with these smartphone-related cyberthreats. Let’s get started.

Watch out for SMSishing Hooks

If you use email, then you are probably familiar with what phishing is. And while phishing is commonly executed through email and malicious links, there is a form of phishing that specifically targets mobile devices called SMSishing. This growing threat allows cybercriminals to utilize messaging apps to send unsuspecting users a SMSishing message. These messages serve one purpose – to obtain personal information, such as logins and financial information. With that information, cybercriminals could impersonate the user to access banking records or steal their identity.

While this threat was once a rarity, it’s rise in popularity is two-fold. The first aspect being that users have been educated to distrust email messages and the second being the rise in mobile phone usage throughout the world. Although this threat shows no sign of slowing down, there are ways to avoid a cybercriminal’s SMSishing hooks. Get started with these tips:

  1. Always double-check the message’s source. If you receive a text from your bank or credit card company, call the organization directly to ensure the message is legit.
  2. Delete potential SMSishing Do not reply to or click on any links within a suspected malicious text, as that could lead to more SMSishing attempts bombarding your phone.
  3. Invest in comprehensive mobile security. Adding an extra level of security can not only help protect your device but can also notify you when a threat arises.

Public Wi-Fi Woes  

Public and free Wi-Fi is practically everywhere nowadays, with some destinations even having city-wide Wi-Fi set up. But that Wi-Fi users are connecting their mobile device to may not be the most secure, given cybercriminals can exploit weaknesses in these networks to intercept messages, login credentials, or other personal information. Beyond exploiting weaknesses, some cybercriminals take it a step further and create fake networks with generic names that trick unsuspecting users into connecting their devices. These networks are called “evil-twin” networks. For help in spotting these imposters, there are few tricks the savvy user can deploy to prevent an evil twin network from wreaking havoc on their mobile device:

  1. Look for password-protected networks. As strange as it sounds, if you purposely enter the incorrect password but are still allowed access, the network is most likely a fraud.
  2. Pay attention to page load times. If the network you are using is very slow, it is more likely a cybercriminal is using an unreliable mobile hotspot to connect your mobile device to the web.
  3. Use a virtual private network or VPN. While you’re on-the-go and using public Wi-Fi, add an extra layer of security in the event you accidentally connect to a malicious network. VPNs can encrypt your online activity and keep it away from prying eyes. 

Malicious Apps: Fake It till They Make It

Fake apps have become a rampant problem for Android and iPhone users alike. This is mainly in part due to malicious apps hiding in plain sight on legitimate sources, such as the Google Play Store and Apple’s App Store. After users download a faulty app, cybercriminals deploy malware that operates in the background of mobile devices which makes it difficult for users to realize anything is wrong. And while users think they’ve just downloaded another run-of-the-mill app, the malware is hard at work obtaining personal data.

In order to keep sensitive information out of the hands of cybercriminals, here are a few things users can look for when they need to determine whether an app is fact or fiction:

  1. Check for typos and poor grammar. Always check the app developer name, product title, and description for typos and grammatical errors. Often, malicious developers will spoof real developer IDs, even just by a single letter or number, to seem legitimate.
  2. Examine the download statistics. If you’re attempting to download a popular app, but it has a surprisingly low number of downloads, that is a good indicator that an app is most likely fake.
  3. Read the reviews. With malicious apps, user reviews are your friend. By reading a few, you can receive vital information that can help you determine whether the app is fake or not.

The Sly Operation of Grayware

With so many types of malware out in the world, it’s hard to keep track of them all. But there is one in particular that mobile device users need to be keenly aware of called grayware. As a coverall term for software or code that sits between normal and malicious, grayware comes in many forms, such as adware, spyware or madware. While adware and spyware can sometimes operate simultaneously on infected computers, madware — or adware on mobile devices — infiltrates smartphones by hiding within rogue apps. Once a mobile device is infected with madware from a malicious app, ads can infiltrate almost every aspect on a user’s phone. Madware isn’t just annoying; it also is a security and privacy risk, as some threats will try to obtain users’ data. To avoid the annoyance, as well as the cybersecurity risks of grayware, users can prepare their devices with these cautionary steps:

  1. Be sure to update your device. Grayware looks for vulnerabilities that can be exploited, so be sure to always keep your device’s software up-to-date.
  2. Beware of rogue apps. As mentioned in the previous section, fake apps are now a part of owning a smartphone. Use the tips in the above section to ensure you keep malicious apps off of your device that may contain grayware.
  3. Consider a comprehensive mobile security system. By adding an extra level of security, you can help protect your devices from threats, both old and new.

 

The post Cybercrime’s Most Wanted: Four Mobile Threats that Might Surprise You appeared first on McAfee Blog.

A Guide to Remove Malware From Your iPhone

By McAfee

Malicious software, or “malware,” refers to any program designed to infect and disrupt computer systems and networks. The risks associated with a malware infection can range from poor device performance to stolen data. 

However, thanks to their closed ecosystem, built-in security features, and strict policies on third-party apps, Apple devices tend to be less prone to malware infections compared to their Android counterparts. But it’s important to note that they’re not completely without vulnerabilities 

Several iPhone viruses could infect your smartphone and affect its functionality, especially if you jailbreak your iPhone (that is, opening your iOS to wider features, apps, and themes).  

This article covers how you can detect malware infections and how to remove viruses from your device so you can get back to enjoying the digital world. 

How does malware affect iPhones?

Malware can affect your iPhone in a variety of ways. Here are a few telltale signs that your iPhone might have an unwelcome visitor.  

  • Your iPhone’s battery life is shorter than usual. 
  • Pop-up ads frequently appear. 
  • Apps crash for no apparent reason. 
  • Unfamiliar apps are installed on your iPhone. 
  • You notice high data usage. 
  • The operating system is noticeably slow. 
  • Your iPhone is overheating. 

How to check your iPhone for malware

If you notice any of the signs above, it’s a good idea to check for malware. Here are some steps you can take. 

  1. Look for unfamiliar apps. If you’re anything like the average smartphone user, you’ve probably downloaded dozens (if not hundreds) of apps. The sheer number of programs on your iPhone makes it easy for malicious apps to hide in plain sight and remain undetected for a long time. Take some time to swipe through all of your apps and closely inspect any that you don’t remember downloading or installing. 
  2. Check your data usage. Heavy data usage can be a sign of a malware infection, which is why you should keep an eye on it if you suspect a virus is in your system. To do so, go to Settings > Mobile Data and check if your data usage is higher than usual. 
  3. Check power consumption. Some types of malware run in the background and consume a significant amount of power without you noticing. To make sure that no such apps are installed on your phone, head over to Settings > Battery and select a period of your choice. Uninstall any unfamiliar apps that stand out. 
  4. Keep an eye on pop-up ads. Running into pop-up ads is inevitable when browsing the internet. However, your phone might be infected with adware if you’re getting them at an alarming frequency. 
  5. Scan your phone using antivirus software. As helpful as these steps are, running a complete scan using antivirus software is one of the most effective ways to detect malware. If you don’t have one installed already, consider using McAfee Mobile Security. This comprehensive security solution provides full-scale protection that includes a safe browsing feature to protect your digital life, Wi-Fi privacy, and a VPN for a more secure internet connection. Highly effective scans detect malicious apps and unwanted visitors before they enter your digital space. 

How to remove malware from your iPhone

If you’ve confirmed malware on your iPhone, don’t worry. There’s still time to protect yourself and your data. Below is an action plan you can follow to remove malware from your device. 

Update your iOS (if applicable)

In many cases, hackers exploit outdated versions of iOS to launch malware attacks. If you don’t have the latest version of your operating system, it’s a good idea to update iOS to close this potential vulnerability. Just follow these steps: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Software Update. 
  4. Follow the instructions to update your iPhone. 

Restart your device

It might sound simple, but restarting your device can fix certain issues. The system will restart on its own when updating the iOS. If you already have the latest version, restart your iPhone now. 

Clear your iPhone browsing history and data

If updating the iOS and restarting your device didn’t fix the issue, try clearing your phone’s browsing history and data. If you’re using Safari, follow these steps: 

  1. Go to Settings. 
  2. Click on Clear History and Website Data 
  3. Click on Clear History and Data 

Keep in mind that the process is similar for Google Chrome and most other popular web browsers. 

Remove any suspicious apps

Malicious software, such as spyware and ransomware, often end up on phones by masquerading as legitimate apps. To err on the side of caution, delete any apps that you don’t remember downloading or installing. 

Restore your iPhone

The option to restore to a previous backup is one of the most valuable features found on the iPhone and iPad. Essentially, this allows you to restore your device to an iCloud backup made before the malware infection 

Here’s how: 

  1. Go to Settings. 
  2. Click on General. 
  3. Click on Transfer or Reset iPhone. 
  4. Choose Erase All Content and Settings. 
  5. Choose Restore from iCloud Backup. 

Factory reset your iPhone

If none of the steps above solves the problem, a factory reset might be the next order of business. Restoring your phone to factory settings will reset it to its out-of-factory configuration, deleting all of your apps, content, and settings in the process and replacing them with original software only. 

To factory reset your iPhone, follow these steps: 

  1. Go to Settings. 
  2. Click on General.  
  3. Click on Transfer or Reset iPhone 
  4. Choose Erase All Content and Settings. 
  5. Choose Set Up as New iPhone. 

How to keep your iPhone safe from malware

The best way to protect your iOS device is to avoid malware in the first place. Follow these security measures to safeguard your device: 

  • Don’t click on suspicious links. 
  • Don’t install apps that Apple doesn’t recognize. 
  • Only download apps from the App Store. 
  • Don’t jailbreak your iPhone, as this will remove most Apple security features. 
  • Enable automatic updates for iOS and iTunes to stay in line with Apple’s security updates and bug fixes. 
  • Keep frequent data backups. 
  • Avoid engaging with suspicious text messages on iMessage, as hackers use them to spread phishing scams. 

Secure your iPhone with McAfee Mobile Security 

If you have an iPhone and are like most other people, you probably use your device for almost everything you do online. And while it’s amazing to have the internet in the palm of your hands, it’s also important to be aware of online threats like malware, which can put your digital life at risk. 

The good news is that McAfee has your back with our award-winning and full-scale mobile security app. McAfee Mobile Security provides full protection against various types of malware targeting the Apple ecosystem. With safe browsing features, a secure VPN, and antivirus software, McAfee Security for iOS delivers protection against emerging threats, so you can continue to use your iPhone with peace of mind. 

Download the McAfee Security app today and get all-in-one protection. 

The post A Guide to Remove Malware From Your iPhone appeared first on McAfee Blog.

How Do Hackers Hack Phones and How Can I Prevent It?

By McAfee

How do hackers hack phones? Several ways. Just as there are several ways you can prevent it from happening to you. 

The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves.  

However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first taking a look at some of the more common attacks.  

Types of Smartphone Hacks and Attacks 

Hacking software 

Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 

Some possible signs of hacking software on your phone include: 

  • A battery that drains way too quickly. 
  • Your phone runs a little sluggish or gets hot. 
  • Apps quit suddenly or your phone shuts off and turns back on. 
  • You see unrecognized data, text, or other charges on your bill.   

In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass along your personal information into the hands of hackers—all of which can lead to some of the symptoms listed above. 

Phishing attacks 

These are a classic form of attack. In fact, hackers have leveled them at our computers for years now too. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. And these attacks take many forms, like emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over that info or that install malware to wreak havoc on your device or likewise steal information. Learning how to spot a phishing attack is one way to keep yourself from falling victim to one. 

Bluetooth hacking 

Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they can possibly access your data and info, yet that data and info must be downloaded while the phone is within range. As you probably gathered, this is a more sophisticated attack given the effort and technology involved. 

SIM card swapping 

In August of 2019, the CEO of Twitter had his SIM card hacked by SIM card swapping scam. SIM card swapping occurs when a hacker contacts your phone provider, pretends to be you, and then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card will be deactivated, and your phone number will be effectively stolen. This means the hacker has taken control of your phone calls, messages, and so forth. This method of hacking requires the seemingly not-so-easy task of impersonating someone else, yet clearly, it happened to the CEO of a major tech company. Protecting your personal info and identity online can help prevent hackers from impersonating you to pull off this and other crimes.  

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you a first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.

Smartphone Alternatives: Ease Your Way into Your Child’s First Phone

By McAfee

“But everyone else has one.” 

Those are familiar words to a parent, especially if you’re having the first smartphone conversation with your tween or pre-teen. In their mind, everyone else has a smartphone so they want a one too. But does “everyone” really have one? Well, your child isn’t wrong.  

Our recent global study found that 76% of children aged 10 to 14 reported using a smartphone or mobile device, with Brazil leading the way at 95% and the U.S. trailing the global average at 65%.   

Our figures show that younger children with smartphones and mobile devices make up a decisive majority of younger children overall. 

Of course, just because everyone else has smartphone doesn’t mean that it’s necessarily right for your child and your family. After all, with a smartphone comes access to a wide and practically unfettered world of access to the internet, apps, social media, instant messaging, texting, and gaming, all within nearly constant reach. Put plainly, some tweens and pre-teens simply aren’t ready for that just yet, whether in terms of their maturity, habits, or ability to care for and use a device like that responsibly. 

Yet from a parent’s standpoint, a first smartphone holds some major upsides. One of the top reasons parents give a child a smartphone is “to stay in touch,” and that’s understandable. There’s something reassuring knowing that your child is a call or text away—and that you can keep tabs on their whereabouts with GPS tracking. Likewise, it’s good to know that they can reach you easily too. Arguably, that may be a reason why some parents end up giving their children a smartphone a little sooner than they otherwise would.  

However, you don’t need a smartphone to do to text, track, and talk with your child. You have alternatives. 

Smartphone alternatives 

One way to think about the first smartphone is that it’s something you ease into. In other words, if the internet is a pool, your child should learn to navigate the shallows with some simpler devices before diving into the deep end with a smartphone.  

Introducing technology and internet usage in steps can build familiarity and confidence for them while giving you control. You can oversee their development, while establishing rules and expectations along the way. Then, when the time is right, they can indeed get their first smartphone. 

But how to go about that? 

It seems a lot of parents have had the same idea and device manufacturers have listened. They’ve come up with smartphone alternatives that give kids the chance to wade into the mobile internet, allowing them to get comfortable with device ownership and safety over time without making the direct leap to a fully featured smartphone. Let’s look at some of those options, along with a few other long-standing alternatives. 

GPS trackers for kids 

These small and ruggedly designed devices can clip to a belt loop, backpack, or simply fit in a pocket, giving you the ability to see your child’s location. In all, it’s quite like the “find my” functionality we have on our smartphones. When it comes to GPS trackers for kids, you’ll find a range of options and form factors, along with different features such as an S.O.S. button, “geofencing” that can send you an alert when your child enters or leaves a specific area (like home or school), and how often it sends an updated location (to regulate battery life).  

Whichever GPS tracker you select, make sure it’s designed specifically for children. So-called “smart tags” designed to locate things like missing keys and wallets are just that—trackers designed to locate things, not children. 

Smart watches for kids 

With GPS tracking and many other communication-friendly features for families, smart watches can give parents the reassurance they’re looking for while giving kids a cool piece of tech that they can enjoy. The field of options is wide, to say the least. Smart watches for kids can range anywhere from devices offered by mobile carriers like Verizon, T-Mobile, and Vodaphone to others from Apple, Explora, and Tick Talk. Because of that, you’ll want to do a bit of research to determine the right choice for you and your child.  

Typical features include restricted texting and calling, and you’ll find that some devices are more durable and more water resistant than others, while yet others have cameras and simple games. Along those lines, you can select a smart watch that has a setting for “school time” so that it doesn’t become a distraction in class. Also, you’ll want to look closely at battery life, as some appear to do a better job of holding a charge than others.  

Smartphones for kids 

Another relatively recent entry on the scene are smartphones designed specifically for children, which offer a great step toward full-blown smartphone ownership. These devices look, feel, and act like a smartphone, but without web browsing, app stores, and social media. Again, features will vary, yet there are ways kids can store and play music, stream it via Bluetooth to headphones or a speaker, and install apps that you approve of.  

Some are paired with a parental control app that allows you to introduce more and more features over time as your child as you see fit—and that can screen texts from non-approved contacts before they reach your child. Again, a purchase like this one calls for some research, yet names like Gabb wireless and the Pinwheel phone offer a starting point. 

The flip phone 

The old reliable. Rugged and compact, and typically with a healthy battery life to boot, flip phones do what you need them to—help you and your child keep in touch. They’re still an option, even if your child may balk at the idea of a phone that’s “not as cool as a smartphone.” However, if we’re talking about introducing mobile devices and the mobile internet to our children in steps, the flip phone remains in the mix.  

Some are just phones and nothing else, while other models can offer more functionality like cameras and slide-out keyboards for texting. And in keeping with the theme here, you’ll want to consider your options so you can pick the phone that has the features you want (and don’t want) for your child. 

Ease into that first smartphone 

Despite what your younger tween or pre-teen might think, there’s no rush to get that first smartphone. And you know it too. You have time. Time to take eventual smartphone ownership in steps, with a device that keeps you in touch and that still works great for your child.  

By easing into that first smartphone, you’ll find opportunities where you can monitor and guide their internet usage. You’ll also find plenty of moments to help your child start forming healthy habits around device ownership and care, etiquette, and safety online. In all, this approach can help you build a body of experience that will come in handy when that big day finally comes—first smartphone day. 

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Privacy, please! Why a VPN on your smartphone may be a smart move for you.

By Natalie Maxfield

Using a VPN on your smartphone can boost your privacy in a big way, particularly with all the data tracking that’s happening out there today. 

For some time now, we’ve recommended a VPN when using public Wi-Fi in airports, libraries, hotels, and coffee shops. Given that these are public networks, a determined hacker can snoop on the other devices transmitting data on it. With a VPN, any connection becomes a secure connection, which includes public Wi-Fi. That advice still holds true. Yet there’s a good reason to use it on your smartphone all the time—for your privacy. 

Let’s start with a quick look at the two big things a VPN does for you. 

It makes you more secure. 

The bank-grade encryption used by a strong VPN shields your data and information while it’s in transit, which makes it terrifically difficult for hackers to spy on your connection. (Think of your data and information traveling through a tunnel that no one else can use or see into.) In that way, at VPN makes all kinds of online activities more secure—like banking, shopping, and checking up on your finances.  

It protects your privacy. 

By masking your whereabouts and your IP address, along with encryption that helps keep your activities private, a VPN reduces the personal information that others can collect and track. That includes internet service providers, social media companies, businesses, app developers, websites, and others who gather your data for marketing purposes or for resale to third parties. 

Your smartphone, your privacy, and a VPN 

As far as your privacy is concerned, a VPN on a smartphone can be a smart move. There are a couple of reasons for that: first, because of the way smartphones have additional tracking technologies built in, and second, because of all the trackable data we create when using smartphones as frequently as we do—up to six hours per day for some. 

As for how your smartphone is built, data collectors can harvest your personal information that reveals what you’re doing, when you’re doing it, and where you’re doing it as well. Several technologies allow them to pinpoint where you are at any given time, such as GPS and location services, along with Bluetooth connectivity and location tracking based on which cell phone tower you’re connected to. Even scanning a QR code with your phone can reveal location information. It can all get rather precise, which is of interest to advertisers, businesses, and even governments. 

Next, think about all the activities you do on your phone, with a special emphasis on the apps you use and the data they create, about your health, your shopping habits, your travels, who you’re chatting with, and what content you’re posting online—just to name a few things. Once again, that information in of itself is valuable to data collectors. It becomes even more valuable when they know where you do these things.  

Taken together, data broker companies readily gather this information from millions of devices, generating billions of data points, and create massive lists of targeted information. And that information gets quite specific. With some data brokers collecting hundreds and into the thousands of data points per person, they can provide interested buyers with a high-resolution snapshot of who you are, where you live, who’s in your family, your income, where you shop, what you like to buy—right on down to your favorite shampoo. And that’s just for starters. 

It’s little surprise that all this data brokering activity fuels a global business estimated at $200 billion U.S. dollars a year. 

How’s this happening? In large part by way of the privacy policies you may or may not have read. 

Within those policies, device manufacturers, social media companies, app developers, and so on will detail what data they collect, under what conditions, what they do with it, and if they share or resell that data to other parties. However, if you’ve ever taken a dive into the fine print of a privacy policy, what’s stated there isn’t always clear. Now consider all the apps you have on your phone and the privacy policies associated with each one—your personal data privacy picture gets even less clear. 

With digital data and information collection baked into so much of what we do online, it’s little wonder that more than 70% of people feel like their data privacy is out of their control. 

Yet there are things you can do. 

Protect your privacy on your smartphone with a VPN 

Using a VPN on your smartphone can make you far more anonymous online. A VPN can minimize the data that gets exposed as it transmits to and from your smartphone. As a result, companies and data brokers can potentially learn far less about you, your shopping, your travels, your habits, and any other information that they could possibly collect and otherwise profit from. 

While you have free VPN options available, I suggest steering clear of them. As with many “free” services, there’s going to be some catch, often involving data collection. For example, some so-called “free VPNs” have served up tracking malware or actually collected private data and information for sale—the very things you want a VPN to prevent.  

Given that this is your privacy we’re talking about, do a little background check. Has the VPN you’re considering been independently audited for security? The technology that powers ours undergoes a thorough audit every year. Search news articles and see if the VPN you’re looking at has a track record of collecting and selling data in any way. Again, with our VPN technology, we don’t log or track what you do online so your online activity remains private. ​ 

And a Personal Data Cleanup too … 

What about the information that’s already out there? Our Personal Data Cleanup can help you remove your personal information from high-risk data broker sites, so you can prevent it from being further collected and sold online. If you’re unsure if your data and information are out there, consider what one major data brokers has touted in the past—a reach of over 62 countries and the ability to reach over 2.5 billion consumers globally. With 5 billion internet users today, that accounts for half of the world’s online population. And that’s just one data broker alone. 

Moreover, consider that data brokers acquire plenty of information from places other than your smartphone and other connected devices. They skim and collate public records associated with you, information purchased from retailers with loyalty card programs, not to mention census data, court records, and motor vehicle records. And that’s just a few of the many sources. Using our Personal Data Cleanup can help remove those sorts of records too.  

Getting more privacy on your smartphone 

Together, the combination of a VPN and Personal Data Cleanup can help you become far more private than before. With so much of our digital lives getting collected, tracked, and tabulated, often without our knowledge thanks to confusing privacy policies, taking control of your privacy makes sense and only gets easier to do thanks to the tools and services available to you. 

The post Privacy, please! Why a VPN on your smartphone may be a smart move for you. appeared first on McAfee Blog.

7 Signs Your Phone Has a Virus and What You Can Do

By McAfee

Our phones store a lot of personal data, including contacts, social media account details, and bank account logins. We use our smartphones for everything under the sun, from work-related communication to online shopping. 

However, like computer viruses, our phones can be vulnerable to malware. Viruses are a type of malware that replicate themselves and spread throughout the entire system. They can affect your phone’s performance or, worse, compromise your sensitive information so that hackers can benefit monetarily. 

In this article, we give you a rundown of viruses that can infect your phone and how you can identify and eliminate them. We also provide some tips for protecting your phone from viruses in the first place. 

Can iPhone and Android devices get viruses?

iPhones and Android devices run on different operating systems. So, there are differences in the viruses that affect each type of mobile device and how resistant each operating system is to viruses.  

Viruses have a harder time penetrating iOS because of its design (although iOS hacks can still happen). By restricting interactions between apps, Apple’s operating system limits the movement of an iPhone virus across the device. However, if you jailbreak your iPhone or iPad to unlock tweaks or install third-party apps, then the security restrictions set by Apple’s OS won’t work. This exposes iPhone users to vulnerabilities that cybercriminals can exploit.   

While Android phones are also designed with cybersecurity in mind, their reliance on open-source code makes them an easier target for hackers. Android devices allow users to access third-party apps not available in the Google Play Store 

Main types of phone viruses

Cybercriminals today are sophisticated and can launch a variety of cyberattacks on your smartphone. Some viruses that can infect your phone include:  

  • Malware: Malware encompasses programs that steal your information or take control of your device without your permission. 
  • Adware: These are ads that can access information on your device if you click on them. 
  • Ransomware: These prevent you from accessing your phone again unless you pay a ransom to the hacker. The hacker may use personal data like your pictures as blackmail. 
  • Spyware: This tracks your browsing activity, then steals your data or affects your phone’s performance. 
  • Trojan: Aptly named, this type of virus hides inside an app to take control of or affect your phone and data. 

How do phones get viruses?

Smartphones and computers get viruses in a similar way. The most common include: 

  • Clicking on links or attachments from unverified sources. These are most commonly distributed as emails and SMS. 
  • Clicking on seemingly innocent ads that take you to an unsecured webpage or download mobile malware to your device. 
  • Visiting suspicious websites, often by ignoring security warnings. 
  • Downloading malicious apps from an unverified source, usually outside the Apple App Store or Google Play Store. 
  • Connecting your phone to an unsecured internet connection like public Wi-Fi (McAfee offers a secure VPN that makes it safe to use unsecured Wi-Fi networks by encrypting your data.) 

7 signs your phone has a virus

Now that you know how your phone could be the target of a virus, look out for these seven signs to determine if your device has been infected with malicious software. 

You see random pop-up ads or new apps 

Most pop-up ads don’t carry viruses but are only used as marketing tools. However, if you find yourself shutting pop-up ads more often than usual, it might indicate a virus on your phone. 

Don’t open any apps in your library that you don’t remember installing. Instead, uninstall them immediately. These apps tend to carry malware that’s activated when the app is opened or used. 

Your device feels physically hot

Your phone isn’t built to support malware. When you accidentally download apps that contain malware, the device has to work harder to continue functioning. In this case, your phone might be overheating. 

Random messages are sent to your contacts

If your contacts receive unsolicited scam emails or messages on social media from your account, especially those containing suspicious links, a virus may have accessed your contact list. It’s best to let all the recipients know that your phone has been hacked so that they don’t download any malware themselves or forward those links to anybody else. 

The device responds slowly

An unusually slow-performing device is a hint of suspicious activity on your phone. The device may slow down because it needs to work harder to support the downloaded virus. Alternatively, unfamiliar apps might be taking up storage space and running background tasks, causing your phone to run slowly. 

You find fraudulent charges on your accounts

Be sure to follow up on charges on your credit card or transactions in your banking statements that you don’t recognize. It could be an unfamiliar app or malware making purchases through your account without your knowledge. 

The phone uses excess data

A sudden rise in your data usage or phone bill can be suspicious. A virus might be running background processes or using your internet connection to transfer data out of your device for malicious purposes. 

Your battery drains quickly

An unusually quick battery drain may also cause concern. Your phone will be trying to meet the energy requirements of the virus, so this problem is likely to persist for as long as the virus is on the device. 

How can I check if my phone has a virus?

You may have an inkling that a virus is housed inside your phone, but the only way to be sure is to check.  

An easy way to do this is by downloading a trustworthy antivirus app. The McAfee Mobile Security app scans for threats regularly and blocks them in real time. It prevents suspicious apps from attaching themselves to your phone and secures any public connections you might be using. 

How to remove a virus from Android and iPhone

If you detect a virus on your iPhone or Android device, there are several things you can do.  

  • Download antivirus software like McAfee’s award-winning antivirus software or a mobile security app to help you locate existing viruses and malware. By identifying the exact problem, you know what to get rid of and how to protect your device in the future. 
  • Do a thorough sweep of your app library to make sure that whatever apps are on your phone were downloaded by you. Delete any apps that aren’t familiar. 
  • To protect your information, delete any sensitive text messages and clear history regularly from your mobile browsers. Empty the cache in your browsers and apps. 
  • In some instances, you may need to reboot your smartphone to its original factory settings. This can lead to data loss, so be sure to back up important documents to the cloud. 
  • Create strong passwords for all your accounts after cleaning up your phone. You can then protect your passwords using a password management system like McAfee True Key, which uses the most robust encryption algorithms available so only you have access to your information.  

7 tips to protect your phone from viruses

It’s never too late to start caring for your phone. Follow these tips to stay safe online and help reduce the risk of your phone getting a virus. 

  • Only download an app from a trusted source, i.e., the app store or other verified stores. You should read app reviews and understand how the app intends to use your data. 
  • Set up strong, unique passwords for your accounts instead of using the same or similar passwords. This prevents a domino effect in case one of the accounts is compromised. 
  • Think twice before you click on a link. If you believe it looks suspicious, your gut is probably right! Avoid clicking on it until you have more information about its trustworthiness. These links can be found across messaging services and are often part of phishing scams. 
  • Clear your cache periodically. Scan your browsing history to get rid of any links that seem suspicious. 
  • Avoid saving login information on your browsers and log out when you’re not using a particular browser. Although this is a convenience trade-off, it’s harder for malware to access accounts you’re not logged into during the attack.  
  • Update your operating system and apps frequently. Regular updates build upon previous security features. Sometimes, these updates contain security patches created in response to specific threats in prior versions. 
  • Don’t give an app all the permissions it asks for. Instead, you can choose to give it access to certain data only when required. Minimizing an application’s access to your information keeps you safer. 

Discover how McAfee Mobile Security keeps your phone safe

McAfee Mobile Security is committed to keeping your mobile phone secure, whether it’s an iPhone or Android device. In addition to regularly scanning your phone to track suspicious activity, our technology responds to threats in real time. Our comprehensive tools also secure your internet connections and let you browse peacefully. Using our app makes sure that your phone and data are protected at all times.  

So, what are you waiting for? Download McAfee Mobile Security today!  

The post 7 Signs Your Phone Has a Virus and What You Can Do appeared first on McAfee Blog.

5 Steps to Removing Your Personal Information From the Internet

By McAfee

Here’s one way you can help reduce your chances of identity theft: remove your personal information from the internet. 

And chances are, you have more personal information posted online than you think. 

According to the U.S. Federal Trade Commission (FTC), consumers registered 1.4 million identity theft complaints in 2021, all part of a year where consumers reported losing $5.8 billion to fraud overall—a 70% increase over the year prior.  

What fuels all this theft and fraud? Access to personal information.  

Scammers and thieves can get a hold of personal information in several ways, such as through phishing attacks that lure you into handing it over, malware that steals it from your devices, by purchasing your information on dark web marketplaces, or as a result of information leaked in data breaches, just to name a few. 

However, scammers and thieves have other resources to help them commit theft and fraud—data broker sites, places where personal information is posted online for practically anyone to see. Which makes removing your info from them so important, from both an identity and privacy standpoint. 

What are data broker sites? 

Think of data broker sites as huge repositories of personal information. Search your name and address online and you’ll see. You’ll likely find dozens of sites that turn up information about you, some of which offer a few pieces for free and others that offer far more information for a price. 

Data brokers collect and then aggregate personal information from several sources, including: 

  • Your public records posted online. 
  • Information from social media accounts you keep public. 
  • The websites you visit and the smartphone apps you use. 
  • Along with retailers, who share information associated with your loyalty cards. 

Data brokers also buy personal information from other data brokers. As a result, some data brokers have thousands of pieces of data for billions of individuals worldwide 

What could that look like? A broker may know how much you paid for your home, your education level, where you’ve lived over the years and who your lived with, your driving record, and possibly your political leanings. A broker may also know your favorite flavor of ice cream and your preferred over-the-counter allergy medicine thanks to information from loyalty cards. Further, they may also have health-related information from fitness apps. The amount of personal information can run that broadly, and that deeply. 

With information at this potential level of detail, it’s no wonder that data brokers rake in an estimated at $200 billion U.S. dollars worldwide every year. 

Who uses the personal information found on data broker sites?  

On the legitimate side, it’s used by advertisers to create targeted ad campaigns. With information sold by data brokers, they can generate lists based on highly specific criteria, such as shopping histories, personal interests, and even political leanings as mentioned above. Likely without you being aware of it—and likely with no way to contest that information if it’s incorrect. 

Other legitimate uses include using these sites for background checks. Law enforcement, reporters, and employers will use data brokers as a starting point for research because the leg work has largely been done for them. Namely, data brokers have aggregated a person’s information already, which is an otherwise time-consuming process. 

If this seems a little shady, it’s still legal. As of now, the U.S. has no federal laws that regulate data brokers or require data them to remove personal information if requested. A few states, such as Nevada, Vermont, and California, have legislation in place aimed at protecting consumers. Meanwhile, the General Data Protection Regulation (GDPR) in the European Union has stricter rules about what information can be collected and what can be done with it. Still, the data broker economy thrives. 

On the darker side, scammers and thieves use personal information for identity theft and fraud. With enough personal information gathered from enough sources, they can create a high-fidelity profile of their victims. One that gives them enough information to open new accounts in their name. 

So, from the standpoint of both privacy and identity, cleaning up your personal information online makes a great deal of sense.  

How to remove your personal information from the internet 

Let’s review some ways you can remove your personal information from data brokers and other sources on the internet.  

1. Request to remove data from data broker sites 

The process starts with finding the sites that have your information. From there, you can request to have it removed. Yet as mentioned above, there are dozens and dozens of these sites. Knowing where to start is a challenge in of itself, as is manually making the requests once you have identified the sites that post and sell information about you.  

Our Personal Data Cleanup can do the work for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. ​It also monitors those sites, so if your info gets posted again, you can request its removal again. 

2. Limit the data Google collects 

As of September 2022, Google accounts for just over 92% of search engine market share worldwide. Aside from being a search engine, Google offers a myriad of other services and applications, such as Gmail and Google Maps. While Google offers plenty of tools for productivity, travel, work, and play for free, they still come at a cost—the gathering and analysis of your personal information.   

You can limit the data Google associates with you by removing your name from Google search results with a removal request. This will disable anyone online from getting any results if they search your name. (Note that this will not remove your information from the original sites and sources where it’s posted.) Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.  

You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.  

3. Delete old social media accounts and make the ones you keep private 

As discussed above, data brokers can collect information from public social media profiles. You can minimize your presence on social media to the bare minimum. Make a list of the ones you use or have used in the past. If there are old accounts that you no longer use or websites that have gone by the wayside like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.   

For social media platforms that you still may use regularly, like Facebook and Instagram, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.  

4. Remove personal info from other websites and blogs 

If you’ve ever published articles, written blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on what you’ve posted, you may have shared personal details about your life. Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information.  

Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.  

5. Delete unused phone apps and restrict the settings for the ones you use 

Another way you can tidy up your digital footprint online involves deleting all the unnecessary phone apps that you no longer need or use. Even when apps are not open or in use, they may be able to track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.   

Some apps even sell this data as it can be extremely advantageous to other companies, which they use to target certain consumer segments and profiles for advertising. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on as-needed basis and only when the app is in use. Your phone’s app and location services settings will give you the tools to do it. 

Online protection software can keep your personal information more private and secure 

In addition to the steps above, comprehensive online protection software can keep you more private and minimize your risk of cybercrime. It can include: 

So while it may seem like all this rampant collecting and selling of personal information is out of your hands, there’s plenty you can do to take control. With the steps outlined above and strong online protection software at your back, you can keep your personal information more private and secure. 

The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.

How to Stay One Step Ahead of Hackers

By McAfee

Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network. 

You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device. 

Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data 

8 ways to protect your identity from hackers

You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection. 

It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it). 

Use identity protection software

When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks. 

You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.  

Use complex passwords

Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data. 

The stronger your password, the better your protection. Some best password practices include: 

  • Use a different password for all your online accounts, including your email accounts, social media platforms, and bank accounts. 
  • Create a password that’s at least eight characters long, combining lowercase and uppercase letters, numbers, and symbols. 
  • Don’t use consecutive keystrokes, such as “qwerty.” 
  • Don’t share your passwords with anyone. 
  • Avoid entering your password on unsecured public Wi-Fi, such as at an airport or in a coffee shop. 

Regularly update passwords

It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password). 

If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords 

The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password. 

Use multi-factor authentication

Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity. 

This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys. 

Learn to spot potential scams

Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.  

Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue. 

Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit. 

Keep device software up to date

Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible. 

Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates. 

Be cautious when using public Wi-Fi

Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals 

This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks. 

Use encryption

Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys. 

It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs. 

Discover how McAfee keeps you secure online

One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection. 

Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.  

This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.  

With McAfee, you don’t have to be afraid of hackers. Let us deal with them.  

The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.

How to Delete Old Accounts Containing Personal Information

By McAfee

Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.  

To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.  

Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.  

Why you should delete old accounts

Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information. 

When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.  

For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.  

Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.  

How to permanently delete old accounts, by platform

Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.  

In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services. 

Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts. 

To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).  

How to delete Facebook accounts

Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.  

Follow these simple steps to delete your Facebook account 

  • After logging in from your desktop, click the arrow in the top-right corner  
  • Go to Settings 
  • Click on “Your Facebook Information” tab 
  • Click on “Deactivation and Deletion” 
  • Choose “Delete Account” from menu 
  • Enter password to confirm 
  • Click “Delete Account 

How to delete LinkedIn accounts

LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.  

Follow these simple steps from your desktop to delete your account:  

  • Click on your profile avatar in the top-right corner 
  • Click on “Account Preferences” 
  • Scroll to Account Management and click on “Close Account” 
  • Select a reason for deleting your account 
  • Type password to confirm 

How to delete Twitter accounts

It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.  

Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:  

  • From the navigation menu on the left, click on “Settings and Privacy” 
  • Go to “Your Account” tab 
  • Click on “Deactivate your account”  
  • If you don’t choose to reactivate within 30 days, your account will automatically be deleted  

Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation. 

How to delete Instagram accounts

Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.  

To delete your Instagram account 

  • Go to the “Delete your account” page 
  • Choose a reason you’re deleting your account  
  • Enter your password 
  • Click on “Permanently delete your account”  

Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.  

How to delete Tumblr accounts

Tumblr has a fairly simple process to delete your account:  

  • Log in to Tumblr from your desktop 
  • Click on the profile icon in the top-right corner  
  • Choose “Settings” 
  • Click on “Delete account”  
  • Enter your email address and password to confirm  
  • Delete account 

How to delete Pinterest accounts

Follow these steps to delete your account from the popular picture-sharing platform:  

  • Select the drop-down menu in the right corner  
  • Click on “Account Management” from the navigation menu  
  • Select “Delete Account 
  • Confirm when asked to receive an email with the final step  
  • In the confirmation email, click on “Yes, close account”  

Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.  

How to delete email accounts

There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.  

How to delete a Gmail account

Complete the following steps to delete your Google account 

  • Open this URL in your web browser: myaccount.google.com 
  • Select “Data and Privacy” from the menu on the left  
  • Scroll to “Download or delete your data”  
  • Click on “Delete a Google Service”  
  • Click “Delete a service”  
  • Enter your password  
  • Click the trash bin icon next to Gmail  

How to delete a Yahoo account

Here’s what you need to do to delete your Yahoo email account: 

  • Open this URL in your web browser: edit.yahoo.com/config/delete_user  
  • Login with your login credentials  
  • Click on “Continue to delete my account” on the confirmation page  

Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.  

How to delete an Outlook email account

Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:  

  • Open Outlook on your desktop and select “File” from the upper-left corner  
  • Click on “Account Settings” and choose “Settings” again 
  • Select the account you want to remove and click “Remove” 
  • Confirm by clicking “Yes” 

Keep your identity secure online with McAfee

Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.  

Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.  

The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.

How Data Brokers Sell Your Identity

By McAfee

Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.  

When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history. 

There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.  

This article discusses how data brokers sell your personal information and how you can minimize risk. 

What are data brokers?

Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.  

Companies interested in buying data include but are not limited to: 

 

  • Tech platforms 
  • Banks 
  • Insurance companies 
  • Political consultancies 
  • Marketing firms 
  • Retailers 
  • Crime-fighting bureaus 
  • Investigation bureaus 
  • Video streaming service providers 
  • Any other businesses involved in sales  

These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers. 

How do data brokers get your information?

Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.  

Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media 

A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.  

Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break] 

Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products. 

How data brokers sell your identity 

Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.  

Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.  

Are data brokers legal?

We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.  

There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.  

Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches 

California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy 

Can you remove yourself from data broker websites?

Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies. 

Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly. 

Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them. 

Keep your personal information secure online with McAfee Total Protection

McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.  

With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.  

The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.

Getting Your Kids Ready for School—And Their Smartphones Too

By McAfee

If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.

Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.

One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.

Seven steps for keeping your child’s phone safer

Install protection on their phone

Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.

Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.

Set their apps to automatically update

Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.

iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.

Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.

Use a lock screen with a passcode, PIN, facial recognition, or pattern key

Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.

The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.

Learn how to remotely lock or wipe a smartphone

Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.

Use a password manager

Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.

Have your kids steer clear of third-party app stores

Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.

Teach your kids about the hazards of public Wi-Fi and how to use a VPN

One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online. ​

A quick word about desktops and laptops too

The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.

For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:

Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.

Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.

Protecting your child

While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.

Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.

As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:

Smartphone ownership—a device full of teaching moments

Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.

By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.

In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.

The post Getting Your Kids Ready for School—And Their Smartphones Too appeared first on McAfee Blog.

Kids & Cash Apps: What Parents Need to Know

By Toni Birdsong

Fewer people carry cash these days, kids included. This growing paperless reality fast-forwards the parenting task of educating kids on financial responsibility. As of 2021, most cash apps allow kids 13 and up to open accounts (previously, the age was 18). Kids can also get a cash app debit card for retail purchases. But while cash apps are a popular and convenient tool, they come with some risks families should consider.  

Instant Transactions 

Cash apps allow kids to exchange money with friends directly from a secondary established account, much like handing another person cash. Cash apps have become a popular tool with kids and an easy way to split costs or pay someone for a purchase. Cash apps also come in handy for families and allow parents to instantly send their children money for daily expenses such as school or sports fees, meals, purchases, or entertainment. Some common cash apps include Venmo, Zelle, Cash App (Square), Pay Pal, Zelle, and Facebook Pay, among others.   

Some Risk 

Sounds awesome right? But with ease comes risk. Most money transfer app funds are not FDIC insured. That means if your child (or you) accidentally sends money to an unintended recipient, they may have a tough time recovering those funds.  

Every app comes with some degree of risk. While the leading cash apps are considered secure and can be used with little concern, there’s always the potential of a cyber crook finding a security loophole that exposes your money, banking information, and identity.  

10 Cash App Safety Tips for Families 

  1. Discuss the risks. Clicks within a cash transfer app equal real cash. Help your kids understand digital money is equal to actual dollars. Take the time to discuss current scams and how to practice extra care when using cash apps.  
  2. Use safeguards. Using security best practices is not a skill that comes naturally to most people. It’s something that must be practiced and improved constantly. Just like computers, mobile devices can be infected with viruses and malware. One way to protect mobile devices (and cash apps) is to subscribe to a mobile antivirus product, such asMcAfee Mobile Security, which includessafe browsing, scanning for maliciousapps, and locating your device if it is lost or stolen. 
  3. Layer up app security. In addition to an antivirus tool, guide your kids in how to add additional security to their cash apps. Guide them in how to follow password security protocols and how to add protection in the form of a PIN code, facial ID, or fingerprint ID. While you are at it, make sure your child locks their device in the same way. These steps offer more protection in case your child’s phone is stolen or lost, and a stranger attempts to use the cash app.  
  4. Slow down and verify. As fast as kids’ fingers move on keypads, advise your child to slow down and verify spelling and a recipient’s account address when using a cash app. Most cash app providers will not help users recover misdirected funds. One typo or clicking on the wrong Jake Williams in the recipient list can cost you or your child big bucks.  
  5. Only connect with friends.When using cashapps, advise kids to only exchange money with people they know. Scammers have been known to befriend minors only to ask for a loan or offer goods or services. Once the payment is sent, the scammer instantly deletes their accounts and is gone without a trace.  
  6. Stay on top of cash app scams. CheckBBB Scam Trackerto see how bad actors are targeting cash app users. In searching cash app scams on this site, consider reading the personal stories (click “details” of each reported scam) of the people who have been victimized. This might be a very effective way to converse with your kids about the natural consequences of online scams.  
  7. Safeguard personal data. Remind kids not to share their email, address, or other information. Also, avoid clicking pop-up ads, trendy quizzes, and random website URLs designed to plant malware on a device that steals bits and pieces of personal info that can be used for various attacks, including financial and identity theft.  
  8. Link your app with a credit card. If possible, consider linking your child’s cash app to a credit card rather than a bank account. Debit cards remove cash from an account instantly, but credit cards offer consumer protection in cases of fraudulent transactions. The one drawback is that a credit card company will charge interest on your balance.  
  9. Keep app balances low. Cyber crooks can’t steal funds that aren’t there. For that reason, it’s wise to keep balances low in your child’s cash app account.  
  10. Teach financial literacy basics. The cash app conversation is an excellent opportunity to begin or expand your family’s conversation on financial literacy. Here are several helpful resources that will help you teach your kids financial literacy at any age.     

The use of cash apps is here to stay and, no doubt, an integral part of the overall paperless fast track we’re all on. Guiding kids into this realm equipped with knowledge and confidence is a powerful way parents can help kids enjoy the responsibility of money without falling prey to digital risks.     

The post Kids & Cash Apps: What Parents Need to Know appeared first on McAfee Blog.

How To Do A Virus Scan

By McAfee

Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.

Do You Need a Virus Scan?

First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.

What Does a Virus Scan Do?

Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.

How to Check for Viruses

The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.

On a Windows computer

If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.

Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.

On a Mac computer

Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.

Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.

On smartphones and tablets

Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.

Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.

Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.

Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.

For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.

All-In-One Protection:

If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.

Why are virus scans so important?

New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.

How often should you run a virus scan?

Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.

Preventing Viruses

Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:

  • Learn how to surf safely so you can avoid risky websites, links and messages. This will go a long way in keeping you virus-free.
  • Never click on spammy emails or text messages. These include unsolicited advertisements and messages from people or companies you don’t know.
  • Keep the software on your computers and devices up to date. This way you are protected from known threats, such as viruses and other types of malware.
  • Invest in comprehensive security software that can protect all of your devices, such as McAfee LiveSafe.
  • Stay informed on the latest threats, so you know what to look out for. The more you know about the latest scams, the easier they will be to spot and avoid.

The post How To Do A Virus Scan appeared first on McAfee Blog.

My Child Wants a Phone. Should I Say ‘Yes’?

By Alex Merton-McCann

I can remember so clearly the day I got my first mobile phone. I was 21, had just finished university and was beyond excited at the idea of driving around in my red Mazda 121 (bubble car) making calls on my new fancy phone! The fact that it was the size of a brick, didn’t bother me a bit – I was connected!! 

Without a doubt, mobile phones have completely changed our expectations of being connected and contactable. If calls or texts are not promptly returned in 2022, the lack of reply may be interpreted as rude or, worst case – the sender may feel that they’ve been ghosted! 

So, in our super-connected society, it’s inevitable that our kids want to get in on the action. But when is the right time to give them a phone of their own? And how can you keep them safe? 

Research Shows Nearly 50% of Aussie kids aged 6-13 Access A Mobile Phone 

In 2020, the Australian Communications and Media Authority released a report, entitled Kids and Mobiles: how Australian children are using mobile phones, which found that in 2020, just under half (46%) of Aussie children aged 6 to 13 used a mobile phone. 33% of children owned the phone they used while the remaining 14% used a device that didn’t belong to them. 

The research also showed that playing games, taking photos/videos, and using apps were the most common activities undertaken on a mobile phone. Using the phone to communicate via text messages and calling a parent or family member was also a common activity – and actually increased in the three years prior. 

And if your tweens and teens are telling you that “everyone has a phone” then it looks like they are on the money, with the report revealing that 76% of 12- and 13-year-olds own their own devices.  

How To Decide When The Time Is Right? 

In my opinion, there are many factors that need to be considered when making this big decision. You need to take into account your child’s maturity, their technology habits, and most importantly, your gut instinct – one of the most powerful parenting tools, in my opinion!  

And please, don’t think that is a one size fits all answer here because there absolutely isn’t. If there is one thing parenting 4 boys has taught me is that not only does each child have different strengths, but they mature at their own pace. So, when considering whether your child is ready, don’t think about their age. Instead, ask yourself whether they can handle the technology properly and robust enough to navigate the tricky stuff. A naïve 14-year-old with low social awareness may not be as ready as a savvy 12-year-old who has previously demonstrated successful problem-solving skills. 

Here are some things to consider: 

  • Can your child read social cues in written form eg messaging and texting apps. 
  • How would your child respond if they experienced hurtful comments?  
  • Can your child manage valuable items carefully? Do they tend to lose items? 
  • Do they have enough self-control to manage their own screen time? 
  • Are you confident they would come to you if they experienced a problem? 
  • Do they understand the value of money? Is it likely they will spend money on their phone if unsupervised? 
  • Are you confident they understand the importance of their online reputation? 
  • Does your child display empathy? 

What Rules Should I Introduce? 

Let me share my biggest piece of advice – before you put that phone into your child’s hand, PLEASE set the ground rules. Their willingness to co-operate will be vastly reduced once the phone is theirs! Some families choose to outline the ground rules for any device (including a phone) in a family technology agreement. And it’s not a bad idea: you develop the rules and the boundaries and then have them sign it – just like a contract. I love this agreement from America’s Family Online Safety Institute (FOSI) which you can find here. But why not develop your own one? Here are some points to consider including: 

  • Kindness and respect in all communication on the phone – always! 
  • No mobile phones to be kept in bedrooms overnight. They all need to be placed in the kitchen for charging. 
  • No mobile phones to be used at the dinner table. 
  • Who pays for the excess data? You or them? 
  • Who pays for in-app purchases? You or them? 
  • Who pays if the phone is lost or damaged? You or them? 
  • If they see anything that upsets or concerns them, they must always come to you. 
  • Take screenshots of behavior that concerns them 
  • You may want to have the right to view their phone – of course, in younger children, this is more appropriate.  
  • Are there certain times when the phone isn’t allowed? 
  • Who will know the passwords? 

I’m a Fan of Phones in High School 

In my opinion, starting high school seems to be a logical time to start thinking about phone ownership, if you haven’t gone down that road before. Many kids will need to catch public transport to get to high school and having a phone in their pocket, in case plans go awry can make everyone feel more comfortable. 

Remember, You’re In Charge!! 

I realize that there is so much to consider so take some time to weigh up all factors.  

But don’t forget – you’re the parent. Regardless of how much pressure your super keen tween is applying – this is your decision. You are the best judge of your child’s maturity and readiness. Giving your child a phone is in effect, giving them access to the adult world. So, only say yes if you are convinced the time is right 

Good luck! 

Alex x 

The post My Child Wants a Phone. Should I Say ‘Yes’? appeared first on McAfee Blog.

How To Tell If Your Smartphone Has Been Hacked

By McAfee

Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security

Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically. 

Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem. 

Hacking software and their symptoms 

Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 
  • Cryptominers: Similar to trojans, this software hides on a device. From there, it harnesses the device’s computing power to “mine” cryptocurrencies. While crypto mining is not illegal, “cryptojacking” a device without the owner’s consent is most certainly illegal. 

Some possible signs of hacking software on your phone include: 

Performance issues 

Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources. 

Your phone feels like it’s running hot 

Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat. 

Mystery apps or data 

If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well. 

Pop-ups or changes to your screen 

Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked. 

What to do if you’re worried that your phone has been hacked … 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique 

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive online protection software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing online protection on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software such as McAfee Total Protection will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, that keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where the Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.

Can Thieves Steal Identities With Only a Name and Address?

By Natalie Maxfield

Can thieves steal identities with only a name and address?  

In short, the answer is “no.” Which is a good thing, as your name and address are in fact part of the public record. Anyone can get a hold of them. However, because they are public information, they are still tools that identity thieves can use.   

If you think of your identity as a jigsaw puzzle, your name and address are the first two pieces that they can use to build a bigger picture and ultimately put your identity at risk.   

With that, let’s look at some other key pieces of your identity that are associated with your name and address—and what you can do to protect them.  

For starters, this information is so general that it is of little value in of itself to an identity thief. Yet a determined identity thief can do a bit of legwork and take a few extra steps to use them as a springboard for other scams.  

For example, with your name and address a thief could:  

Research public databases for further pieces of information about you.  

There are volumes of public information that are readily available should someone want to add some more pieces to your identity jigsaw puzzle, such as:  

  • How long you’ve lived in your current home, what you paid for it, and what it’s valued at today.  
  • If you’re a registered voter and if you voted in a recent election. (Not how you voted, though!)  
  • Also, if you’re a veteran or the owner of a cat or dog (through pet licenses).  

In the U.S., the availability of such information will vary from state-to-state and different levels of government may have different regulations about what information gets filed—in addition to whether and how those reports are made public. Globally, different nations and regions will collect varying amounts of public information and have their own regulations in place as well. More broadly, though, many of these public databases are now online. Consequently, accessing them is easier than the days when getting a hold of that information required an in-person visit a library or public office.  

Get yet more personal information about you from online data brokers. 

Thieves can gain additional information about you from other online sources, such as data brokers. And data brokerage is a big business, a global economy estimated at $200 billion U.S. dollars a year. What fuels it? Personal information, representing thousands of data points on billions of people scraped from public records, social media, smartphone apps, shopper loyalty cards, third-party sources, and sometimes other data broker sites as well.   

The above-the-board legal intent of data broker sites is to sell that information to advertisers so that they can create highly targeted campaigns based on people’s behaviors, travels, interests, and even political leanings. Others such as law enforcement officials, journalists, and others who are conducting background checks will use them too. 

On the dark side, hackers, scammers, and thieves will buy this information as well, which they can use to commit identity theft and fraud. The thing is, data brokers will sell to anyone. They don’t discriminate.  

Send you phishing attacks and scams by physical mail.  

Phishing attacks aren’t just for email, texts, and direct messages. In fact, thieves are turning to old tricks via old-fashioned physical mail. That includes sending phony offers or by impersonating officials of government institutions, all designed to trick you into giving up your personally identifiable information (PII).   

What might that look like in your mailbox? They can take the form of bogus lottery prizes that request bank information for routing (non-existent) winnings. Another favorite of scammers are bogus tax notifications that demand immediate payment. In all, many can look quite convincing at first blush, yet there are ready ways you can spot them. In fact, many of the tips for avoiding these physical mail phishing attacks are the same for avoiding phishing attacks online, which we outline in detail here.   

Redirect your physical mail, essentially committing mail fraud.  

Recently, I’ve seen a few news stories like this where thieves reportedly abuse the change-of-address system with the U.S. Postal Service. Thieves will simply forward your mail to an address of their choosing, which can drop sensitive information like bank and credit card statements in their mailbox. From there, they could potentially have new checks sent to them or perhaps an additional credit card—both of which they can use to drain your accounts and run up your bills.  

The Postal Service has mechanisms in place to prevent this, however. Among which, the Postal Service will send you a physical piece of mail to confirm the forwarding. So, if you ever receive mail from the Postal Service, open it and give it a close look. If you get such a notice and didn’t order the forwarding, visit your local post office to get things straightened out. Likewise, if it seems like you’re missing bills in the mail, that’s another good reason to follow up with your post office and the business in question to see if there have been any changes made in your mail forwarding.   

Protecting your good name (and identity too)  

So while your name and address are out there for practically all to see, they’re largely of little value to an identity thief on their own. But as mentioned above, they are key puzzle pieces to your overall identity. With enough of those other pieces in hand, that’s where an identity thief can cause trouble.  

Other crucial pieces of your identity include:   

Your Social Security Number or tax ID number:  

Let’s start with the biggest one. This is the master key to your identity, as it is one of the most unique identifiers you have. As I covered in my earlier blog on Social Security fraud, a thief can unlock everything from credit history and credit line to tax refunds and medical care with your Social Security or tax ID number. In extreme cases, they can use it to impersonate you for employment, healthcare, and even in the event of an arrest.   

You can protect your Social Security Number by keeping it locked in a safe place (rather than in your wallet) and by providing your number only when absolutely necessary. For more tips on keeping your number safe, drop by that blog on Social Security fraud I mentioned.  

Your passport and driver’s license:  

Thieves have figured out ways of getting around the fact that IDs like these include a photo. They may be able to modify or emulate these documents “well enough” to pull off certain types of fraud, particularly if the people requesting their bogus documents don’t review them with a critical eye.  

Protecting yourself in this case means knowing where these documents are at any time. (With passports, you may want to store those securely like your Social Security or tax ID number.) Also be careful when you share this information, as the identifiers on these documents are highly unique. If you’re uncomfortable with sharing this information, you can ask if other forms of ID might work—or if this information is really needed at all. Also, take a moment to make copies of these documents and store them in a secure place. This can help you provide important info to the proper authorities if they’re lost or stolen.   

Your card and account information:  

With data breaches large and small making the news (and many more that do not), keeping a sharp eye on your accounts is a major part of identity theft prevention. We talk about this topic quite often, and it’s worth another mention because protecting these means protecting yourself from thieves who’re after direct access to your finances and more.   

Secure your digital accounts for banking, credit cards, financials, and shopping by using strong, unique passwords for each of your accounts that you change every 60 days. Sound like a lot of work? Let a password manager do it for you, which you can find in comprehensive online protection software. By changing your strong passwords and keeping them unique can help prevent you from becoming a victim if your account information is part of a breach—by the time a crook attempts to use it, you may have changed it and made it out of date.  

Extra steps for extra identity protection   

In addition to protecting the core forms of identity mentioned above, a few other good habits go a long way toward keeping your identity secure.  

1. Install and use online protection software

By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like creating and managing the strong, unique passwords we talked about and providing further services that monitor and protect your identity—in addition to digital shredders that can permanently remove sensitive documents (simply deleting them won’t do that alone.) Further, it can monitor your identity and monitor your credit, further protecting you from theft and fraud.

2. Shred your stuff

Identity theft where thieves dig through trash or go “dumpster diving” for literal scraps of personal info in bills and statements, has been an issue for some time. You can prevent it by shredding up any paper medical bills, tax documents, and checks once you’re through with them. Paper shredders are inexpensive, and let’s face it, kind of fun too. Also, if you’re traveling, have a trusted someone collects your mail or have the post office put a temporary hold on your mail. Thieves still poach mail from mailboxes too. 

3. Go paperless

Getting statements online cuts the paper out of the equation and thus removes another thing that a thief can physically steal and possibly use against you. Whether you use electronic statements through your bank, credit card company, medical provider, or insurance company, use a secure password and a secure connection provided by a VPN. Both will make theft of your personal info far tougher on identity thieves. 

4. Use a VPN

A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you more anonymous online by masking your IP address, device information, and the data you’re passing along that connection. In this way, it makes if far more difficult for advertisers, data brokers, and bad actors to skim your private information—in addition to shielding your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online. 

5. Monitor your accounts

Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot. 

6. Check your credit report

This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem. 

7. Remove your personal data from data broker sites 

If the thought of your personal info being bought and sold puts you off, there’s something you can do about it. Our Personal Data Cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites, and with select products, it can even manage the removal for you. ​

Your name and address are just two pieces of a larger puzzle  

While thieves need more than just your name and address to commit the overwhelming majority of fraud, your name and address are centerpieces of the larger jigsaw puzzle that is your overall identity.   

And the interesting thing is your puzzle gets larger and larger as time goes on. With each new account you create and service that you sign into, that’s one more piece added to the puzzle. Thieves love getting their hands on any pieces they can because with enough of them in place they can try and pull a fast one in your name. By looking after each piece and knowing what your larger jigsaw puzzle looks like, you can help keep identity thieves out of your business and your life. 

The post Can Thieves Steal Identities With Only a Name and Address? appeared first on McAfee Blog.

How to Check if Someone is Using Your Identity

By McAfee

A good time to check if someone is using your identity is before it even happens. 

One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.  

And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.  

What’s at risk?  

Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including: 

  • Open utility accounts in your name 
  • Use your credit cards for purchases 
  • Hijack your email 
  • Claim healthcare expenses under your insurance 
  • Steal your tax refund
  • Even use your identity when they’re arrested for a crime 

Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root. 

The Neiman Marcus breach: now is a good time to check your identity 

Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”  

And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included: 

  • Names and contact information 
  • Payment card numbers and expiration dates (without CVV numbers) 
  • Neiman Marcus virtual gift card numbers (without PINs) 
  • Usernames, passwords, and security questions of Neiman Marcus online accounts 

Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later. 

How you can protect yourself from identity theft right now 

Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused. 

Ways you can spot for possible identity theft include: 

Track your bills and when they are due. 

If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity. 

Check your statements and accounts for irregularities.

This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud. 

Review your credit reports. 

In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised. 

Sign up for credit monitoring services. 

With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including: 

  • When a company checks your credit history. 
  • If new loan or credit card appears in your name. 
  • Changes in your address or phone number. 

Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you. 

Consider an identity protection service.

One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

Five extra steps for preventing identity theft 

Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity. 

1) Protect your digital files and devices. 

Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense. 

2) Protect your accounts with strong passwords and multi-factor authentication. 

As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone. 

3) Shred sensitive documents when you’re done with them. 

Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers. 

For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file. 

4) Keep your Social Security Number to yourself. 

Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.  

5) Keep an eye out for phishing attacks. 

Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them. 

No surprises 

Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.  

No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet. 

The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.

Smartphone Security: Five Steps Beating and Blocking Robocalls

By Lily Saleh

Some scams can make a telltale sound—rinnng, rinnng! Yup, the dreaded robocall. Not only are they annoying, but they can also hit you in the pocketbook.  

In the U.S., unwanted calls rank as the top consumer complaint reported to the Federal Communications Commission (FCC), partly because scammers have made good use of spoofing technologies that serve up phony caller ID numbers. As a result, that innocent-looking phone number may not be innocent at all. 

Whether the voice on the other end of the smartphone is recorded or an actual person, the intent behind the call is likely the same—to scam you out of your personal information, money, or both. Callers such as these may impersonate banks, government agencies, insurance companies, along with any number of other organizations that give them an excuse to demand payment, financial information, or ID numbers. 

And some of those callers can sound rather convincing. Others, well, they’ll just get downright aggressive or threatening. One of the most effective tools these scam calls use is a sense of urgency and fear, telling you that there’s a problem right now and they need your information immediately to resolve whatever bogus issue they’ve come up with. That right there is a sign you should take pause and determine what’s really happening before responding or taking any action. 

Avoid and stop robocalls with these tips 

Whatever form these unwanted calls take, there are things you can do to protect yourself and even keep you from getting them in the first place. These five tips will get you started: 

1) Check your caller ID closely 

Okay, maybe you can file this one under “obviously.” Yet be aware that scammers excel at spoofing. They can make a call look like it’s local or just familiar enough. If you get caught off guard and answer a spammy call, hang up immediately. If you’re unsure about the number, you’re better off letting your voicemail screen the call for you. Picking up the phone to determine if a call is legit or not could help a scammer verify that you have a valid line, which could lead to more nuisance calls down the road.  

2) Don’t return calls from unknown numbers 

So, let’s say you let an unknown call go through to voicemail. The call sounds like it’s from a bank or business with news of an urgent matter. If you feel the need to follow up, get a legitimate customer service number from a statement, bill, or website of the bank or business in question so you can verify the situation for yourself. Calling back the number captured by your phone or left in voicemail could play right into the hands of a scammer. 

3) Don’t give in to pressure 

As you can see, scammers love to play the role of an imposter and will tell you there’s something wrong with your taxes, your account, or your bank statement. Some of them can be quite convincing, so if you find yourself in a conversation where you don’t feel comfortable with what’s being said or how it’s being said, hang up and follow up bank or business as called out above. In all, look out for pressure or scare tactics and keep your info to yourself.   

4) Sign up for your national do not call registry 

Several nations provide such a service, effectively a list that legitimate telemarketers will reference before making their calls. While this may not prevent scammers from ringing you up, it can cut down on unsolicited calls in general. For example, the U.S.Canada, and the UK each offer do not call registries. 

5) Look into apps and services that block unwanted calls

Many mobile carriers provide additional apps and services that can block unwanted calls, often as part of your smartphone’s service plan. There are third-party apps that do this as well. Yet do your research. You’ll want to see if those apps are legitimate and if they can effectively let “good” calls through without blocking them. 

Go a step further. Protect your smartphone with mobile security software or apps 

While security software and apps won’t block robocalls, they increase the security of your phone overall, which can protect both you and your data. You have a couple of options here. You can grab comprehensive security software that protects all of your devices or pick up an app in Google Play or Apple’s App Store. This way, you’ll have malware, web, and device security that’ll help you stay safe on your phone in general. 

Taken together, these steps can help you beat or outright block unwanted calls like robocalls—and be safer (and maybe less annoyed) as a result. 

The post Smartphone Security: Five Steps Beating and Blocking Robocalls appeared first on McAfee Blog.

Help! I Think My Phone’s Been Hacked

By Natalie Maxfield

“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever. 

Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.  

How to know if your phone is hacked? 

It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.  

Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off. 

A few examples follow. Note that these may be signs of a hacked phone, yet not always. 

Performance hits and battery drain 

A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are. 

Your phone feels like it’s running hot 

Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present. 

Popups suddenly appear on your phone 

If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people. 

Mysterious apps, calls, or texts appear 

A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well. 

You run out of data or see unknown charges pop up 

Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.  

What to do if your phone is hacked? 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit card statements to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique to prevent further theft.  

Five tips to keep your phone from getting hacked  

To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.  

1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 

2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  

3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.  

5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.  

Phone acting funny? Follow up. 

A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way. 

The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.

4 Viral Apps Risking Your Personal & Smartphone Security

By McAfee

Mobile phones have gone through an incredible transformation since their inception in the 1970s. Now, the sheer number of applications is dizzying, as are their privacy policies; however, smartphone apps can bring hours of fun and belly laughs, and occasionally, a viral app captures the world’s attention. Don’t let potential risks to your personal information safety ruin all smartphone apps for you. All you need to share and play safely is a few tips to help you identify which apps are OK to use and how to navigate them intelligently. 

Check out these four viral apps that may be putting your personal information at risk, plus a few tips that’ll help you enjoy smartphone apps safely. 

1. Voilà AI Artist

Voilà AI Artist is a trending app that reimagines your face as a cartoon, caricature, or model of fine Renaissance art. Users can snap a selfie with the app or allow the app to access their photo library. According to WIRED, the app says it deletes users’ photos from its database in 24 to 48 hours, though it’s difficult to confirm that they aren’t stored.  

Approach any app that could potentially use and store your likeness with caution. Deepfake technology is becoming more sophisticated and common by the day. Deepfakes are fabricated videos, images, or sound clips of every day or famous people based on real videos and images. Fake media impacts the victims whose likenesses are used because often the media is demeaning or incendiary. Voilà AI Artist hasn’t been suspected of any wrongdoing, but it’s best to be aware of how your face could be used to endorse something you don’t agree with. 

2. FaceApp 

Another face-altering app that could pose a risk to users’ privacy is FaceApp. Similar to Voilà AI Artist, it’s unclear what the app does with your likeness once you allow it to take your picture. FaceApp’s terms of use agreement outline that the selfies uploaded to the app belong to the app. From there, the app is free “to use, reproduce, modify, adapt, create derivative works from, distribute, perform, and display your User Content.” This line of fine print should make users pause. Again, users’ faces could be used in ways they wouldn’t normally agree to. 

3. Pokémon Go

While the Pokémon Go craze of 2016 has greatly subsided, the next viral app that sweeps the world could replicate the security vulnerabilities the premise presents. Pokémon Go uses augmented reality, which is the kind of technology that makes it look like a Pokémon is strolling across your living room. The app can access your camera, as well as your contacts, pictures, chats, and location. It’s a blast exploring your neighborhood looking for animated critters and seeing nearby strangers’ profiles pop up on your map; however, be wary of sharing location data and images of the inside of your home with people you don’t know in real life. 

4. TikTok 

TikTok may pose a risk to users’ data privacy. TikTok is under suspicion for using data mining tactics. Data mining is a practice where corporations harvest personal details from user-profiles and share them with advertising, marketing, and analytics companies. According to Business Insider, TikTok collects more than 50 kinds of data from users as young as 13 years old, including age, gender, location, and online habits. These facts are often used to create targeted ads that sometimes border on an invasion of privacy. 

How to Navigate Smartphone Apps Safely

Check out these tips to make sure you’re prepared to use apps safely or help you decide to skip trends entirely. 

  • Don’t give in to fads. When all your friends are posting app-generated cartoon images of themselves on social media, cheekily draw your own cartoon and post a picture of that instead. The worse of an artist you are, the better your post will be! 
  • Research before downloading. A quick search before downloading a trending app will likely bring up a few news results that may reveal egregious privacy concerns. Also, read the terms and conditions closely. The fine print often holds the answers to your privacy questions.
  • Change app permissions. Whenever you download a new app, make it a habit to first check out the privacy and data-tracking settings. Opt-out of targeted ads and tracking, and ensure your account is only visible to people you know in real life.   
  • Subscribe to mobile privacy protection. Navigate apps and mobile sites with confidence when you have McAfee Total Protection by your side. McAfee Total Protection provides safe browsing and identity and virus protection for desktops, tablets, and smartphones. 

The post 4 Viral Apps Risking Your Personal & Smartphone Security appeared first on McAfee Blog.

8 Signs It May Be Time for Parental Controls

By Toni Birdsong

Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.  

According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork. 

That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.  

Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.  

Raising the Safety Bar 

Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity). 

Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.  

 If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.  

8 Signs Your Family Needs Parental Controls 

Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.  

Depending on your child’s age, you may need to consider parental controls if:  

 1. They don’t respond when you talk to them  

If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.  

2. They’ve started ignoring homework and family responsibilities  

There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.  

3. Their browser history shows access to risky content  

Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.  

4. They won’t give you their device without a fight  

If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.  

5. They’re losing interest in family outings and other non-digital activities  

Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.   

6. They go into another room to respond to a text  

While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.  

7. They are exhausted  

Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy. 

8. They overshare online  

If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity. 

Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.  

The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.

7 Tips to Protect Your Smartphone from Getting Hacked

By Natalie Maxfield

There’s little rest for your hard-working smartphone. If you’re like many professionals today, you use it for work, play, and a mix of personal business in between. Now, what if something went wrong with that phone, like loss or theft? Worse yet, what if your smartphone got hacked? Let’s try and keep that from happening to you. 

Globally, plenty of people pull double duty with their smartphones. In Spain, one survey found that 55% of people use the same phone for a mix of personal and and work activity. The same survey showed that up to half of people interviewed in Japan, Australia, and the U.S. do so as well, while nations like the UK and Germany trailed at 31% and 23% respectively. 

Whether these figures trend on the low or high end, the security implications remain constant. A smartphone loaded with business and personal data makes for a desirable target. Hackers target smartphones because they’re often unprotected, which gives hackers an easy “in” to your personal information and to any corporate networks you may use.  It’s like two hacks with one stone.  

Put simply, as a working professional with a smartphone, you’re a high-value target.  

Protect your smartphone from being hacked 

As both a parent and a professional, I put together a few things you can do to protect your smartphone from hacks so that you can keep your personal and work life safe: 

1. Add extra protection with your face, finger, pattern, or PIN. 

First up, the basics. Locking your phone with facial ID, a fingerprint, pattern or a pin is your most basic form of protection, particularly in the event of loss or theft. (Your options will vary depending on the device, operating system, and manufacturer.) Take it a step further for even more protection. Secure the accounts on your phone with strong passwords and use two-factor authentication on the apps that offer it, which doubles your line of defense.    

2. Use a VPN. 

Or, put another way, don’t hop onto public Wi-Fi networks without protection. A VPN masks your connection from hackers allowing you to connect privately when you are on unsecure public networks at airports, cafes, hotels, and the like. With a VPN connection, you’ll know that your sensitive data, documents, and activities you do are protected from snooping, which is definitely a great feeling given the amount of personal and professional business we manage with our smartphones. 

3. Stick to the official app stores for your apps.

Both Google Play and Apple’s App Store have measures in place to help prevent potentially dangerous apps from making it into their stores. Malicious apps are often found outside of the app stores, which can run in the background and compromise your personal data like passwords, credit card numbers, and more—practically everything that you keep on your phone. Further, when you are in the app stores, look closely at the descriptions and reviews for apps before you download them. Malicious apps and counterfeits can still find their way into stores, and here are a few ways you can keep those bad apps from getting onto your phone.    

4. Back up the data on your phone. 

Backing up your phone is always a good idea for two reasons: 

  • First, it makes the process of transitioning to a new phone easy by transferring that backed up data from your old phone to your new phone. 
  • Second, it ensures that your data stays with you if your phone is lost or stolen—allowing you to remotely wipe the data on your lost or stolen phone while still having a secure copy of that data stored in the cloud.  

Both iPhones and Android phones have straightforward ways of backing up your phone regularly. 

5. Learn how to lock or wipe your phone remotely in case of emergency. 

Worst case scenario—your phone is gone. Really gone. Either it’s hopelessly lost or got stolen. What now? Lock it remotely or even wipe its data entirely. While that last bit about wiping the phone seems like a drastic move, if you maintain regular backups as mentioned above, your data is secure in the cloud—ready for you to restore. In all, this means that hackers won’t be able to access you, or your company’s, sensitive information—which can keep you out of trouble and your professional business safe. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well. 

6. Get rid of old apps—and update the ones you keep. 

We all download apps, use them once, and then forget they are on our phone. Take a few moments to swipe through your screen and see which ones you’re truly done with and delete them along with their data. Some apps have an account associated with them that may store data off your phone as well. Take the extra step and delete those accounts so any off-phone data is deleted.  

The reason for this is that every extra app is another app that needs updating or that may have a security issue associated with it. In a time of data breaches and vulnerabilities, deleting old apps is a smart move. As for the ones you keep, update them regularly and turn on auto-updates if that’s an option. Updates not only introduce new features to apps, but they also often address security issues too. 

7. Protect your phone. 

With so much of your life on your phone, getting security software installed on it can protect you and the things you keep on your phone. Whether you’re an Android owner or iOS owner, mobile security software can keep your data, your shopping, and payments secure. 

The post 7 Tips to Protect Your Smartphone from Getting Hacked appeared first on McAfee Blog.

How to Prepare for Your Child’s First Smartphone

By Natalie Maxfield

If only more things in life came with training wheels; a child’s first smartphone could certainly use some. 

Like taking off the training wheels and riding out into the neighborhood for the first time, a smartphone opens an entirely new world for children. There are apps, social media, group chats with friends, TikTok stars, and the joy of simply being “in” with their classmates and friends through the shared experience of the internet.  

For parents, the similarities between first bike rides and first phones continue. You love the growing independence that this moment brings, yet you also wonder what your child will encounter out there when you’re not around. The good and the bad. How have you prepared them for this? Are they really ready? 

When is my child ready for a smartphone? 

That’s the question, isn’t it—when is my child ready for that first smartphone?  

For years, your child has dabbled on the internet, whether that was playing on your phone while they were little, letting them spend time on a tablet, or using a computer for school. Along the way, there have been teaching moments, little lessons you’ve imparted about staying safe, how to treat others online, and so forth. In other words, you’ve introduced the internet to your child in steps. Giving them their own phone is yet another step, but a big one. 

Yet those teaching moments and little lessons are things that they’ll lean on when they’re on their own phone—whether those were about “stranger dangers” online, proper online etiquette, and the difference between safe and unsafe websites. Understanding if your child has a firm foundation for navigating all the highs and lows of the internet is a strong indication of their readiness. After all, safely entering the always-online world of having a smartphone demands a level of intellectual and emotional maturity. 

Is there a right age for a first smartphone? 

Good question. We do know that smartphone usage by children is on the rise. For example, research from Common Sense Media indicates that 53% of 11-year-olds have a smartphone, a number that jumps to 69% at age 12. That’s quite a bit of smartphone use by tweens, use which may be lightly monitored or not monitored at all. Note the percentage of ownership by age and the volume of screen time that follows in the infographic below:  

first smartphone

Source: Common Sense Media 

Why the rise, particularly in very young owners?  However, does that mean 26% of nine-year-olds should have unfettered and all-day access to the internet in the palm of their hands? That’s a topic for you to decide for yourself and for the good of your family. However, if the notion of a third grader with a smartphone seems a little on the young side to you, there are alternatives to smartphones. 

Smartphone alternatives for young children 

If keeping in touch is the primary reason for considering a smartphone, you have internet-free options that you can consider: 

  • Flip phones: Often sturdy and low cost, these are great devices for keeping in touch without the added worry and care of internet access. Likewise, it’s a good way to help younger children learn to care for a device—because it may get dropped, kicked, wet, maybe even lost. You name it. 
  • Smart watches for kids: A quick internet search will turn up a range of wearables like these. Many include calling features, an SOS button, and location tracking. Do your research, though. Some models are more fully featured than others.  
  • First phones for kids: Designed to include just the basics, these limited-feature smartphones offer a great intermediary step toward full smartphone ownership. In the U.S., brands such as Pinwheel and Gabb may be worth a look if you find this route of interest. 

In all, for a younger child, one of these options may be your best bet. They’ll help you and your child keep in touch, develop good habits, and simply learn the basic responsibilities and behaviors that come with using a device to communicate with others. 

Preparing you and your family for the first smartphone 

Now’s a perfect time to prepare yourself for the day when your child indeed gets that first proper smartphone. That entails a little research and a little conversation on your part. Topics such as cyberbullying, digital literacy, social media etiquette, and so on will be important to get an understanding on. And those are just the first few.  

A good place to start is your circle of family and friends. There, you can find out how they handled smartphone ownership with their children. You’ll likely hear a range of strategies and approaches, along with a few stories too, all of which can prepare you and your child.   

I also suggest carving out a few minutes a week to read up on our McAfee blog safety topics so that you can have all the knowledge and tools you need. We blog on topics related to parenting and children quite regularly, and you can get a quick view of them here: 

Time for the first smartphone  

Having a smartphone will change not only their life, but yours as well. Relationships will evolve as your child navigates their new online life with their middle school and high school peers. (Remember those days? They weren’t always easy. Now throw smartphones into the mix.)  

With that, give you and your child one last checkpoint. The following family talking points for owning a smartphone offer a solid framework for conversation and a way to assess if your child, and you, are truly ready for what’s ahead. 

Once smartphone day arrives, it’s time to put two things in place—mobile security and parental controls: 

  1. Get mobile security for your child’s Android phone or mobile security for iPhones. This will provide your child with basic protection, like system scans, along with further protection that steers your child clear of suspicious websites and links. 
  2. Use parental controls for your child’s phone. I also suggest being open and honest with them about using these parental controls. In effect, it’s a tool that extends your parental rules to the internet, so be clear about what those rules are. A good set of controls will let you monitor their activity on their phone, limit their screen time, plus block apps and filter websites. 

What’s next? 

Plenty. And as a mom myself, I rely heavily on those parental controls I put into place, but I also stay close to what they are doing online. It’s a bit of a mix. I simply ask them what’s going on and do a little, monitoring too. That could be asking them what their favorite games and apps are right now or talking about what playlists they’re listening to. This keeps communication open and normalizes talking about the phone/ their internet usage and what’s happening on it. Communication like this can come in handy later on should they need your help with something that’s occurred online. By talking now, the both of you will have an established place to start. 

In all, take children’s smartphone ownership in steps and prepare them for the day those training wheels come off so the both of you can fully enjoy that newfound independence of life with a smartphone.  

The post How to Prepare for Your Child’s First Smartphone appeared first on McAfee Blogs.

The First Smartphone for Free-Ranging Kids

By Judith Bitterli
Teaching Kids Internet Safety

The First Smartphone for Free-Ranging Kids

In an earlier article, we took a look at smartphone alternatives for free-ranging kids. Next up is the follow-on conversation … the time you give them their first, fully functional smartphone—and how to manage having it in your lives.

For children, learning to use a first smartphone is just like learning to ride a bike. And that’s just as true for you just as it is for them.
When a child learns to ride a bike, they take it in steps and stages. Maybe they start tooling around on little kick-bikes, a tricycle, scooter, or so on, just to get their feet under them so to speak. Next, it’s that first bike with training wheels, and then the big day that they come off (complete with a few scrapes and bruises too). They’re on two wheels, and a whole new world has opened up for them—one that you have to monitor and parent as you give them increasing freedom to roam—from the block, to the neighborhood, to your town—as they grow older and more responsible.

Your Child’s First Smartphone

Now, apply that same progression to the day your child finally gets their first smartphone. Plenty has led up to that moment: the times when they first tapped around your phone as a toddler, when as a preschooler they watched cartoons on a tablet, and maybe when they got a little older they had some other device, like a smartphone alternative designed just for kids.

Then comes along that first smartphone. And for parents it’s a game-changer, because it opens up yet another new world to them. The entire internet.

As you can see, your child doesn’t enter the world of smartphones entirely cold. They’ve already been on the internet and had the chance to experience selective slices of it under your supervision. But a smartphone—well, that’s another story entirely. A smartphone, out of the box, is a key to the broader internet. And just as you likely wouldn’t let your brand-new cyclist ride five miles to go and buy ice cream in town, there are plenty of places you wouldn’t let your new internet user go.

What follows here are a few words of advice that can ease your child into that new world, and ease you into it as well, so that you can all get the tremendous benefits of smartphone ownership with more confidence and care.

Start with the Basics: Smartphone Protection and Parental Controls

Whether you go with an Android device or iPhone, make sure you protect it. You can get mobile security for Android phones and mobile security for iPhones that’ll give you basic protection, like system scans, along with further protection that steers your child clear of suspicious websites and links. While I recommend protection for both types of phones, I strongly recommend it for Android phones given the differences in the way Apple and Android handle the code that runs their operating systems.

Apple is a “closed platform,” meaning that they do not release their source code to the public and partners. Meanwhile, Android is “open-source” code, which makes it easier for people to modify the code—hackers included. So while Apple phones have been historically less prone to attacks than Android phones, any device you own is inherently a potential target, simply because its connected to the internet. Protect it. (Also, for more on the differences between the security on Android phones and iPhones, check out this article from How-To Geek. It’s worth the quick read.)

Next up on your list is to establish a set of parental controls for the smartphone. You’ll absolutely want these as well. After all, you won’t be able to look over their shoulder while they’re using their phone like you could when they were little. Think of it as the next line of protection you can provide as a parent. A good set of parental controls will allow you to:

• Monitor their activity on their phone—what they’re doing and how much they’re doing it.
• Limit their screen time—allowing you to restrict access during school hours or select times at home.
• Block apps and filter websites—a must for keeping your children away from distractions or inappropriate content.

The great thing about parental controls is that they’re not set in stone. They give you the flexibility to parent as you need to parent, whether that’s putting the phone in a temporary time out to encourage time away from the screen or expanding access to more apps and sites as they get older and show you that they’re ready for the responsibility. Again, think about that first bike and the day you eventually allowed your child ride beyond the block. They’ll grow and become more independent on their phone too.

You need more than technology to keep kids safe on their smartphones.

Unlike those rotisserie ovens sold on late-night infomercials, a smartphone isn’t a “set it and forget it” proposition. Moreover, you won’t find the best monitoring, safety, and guidance software in an app store. That’s because it’s you.

As a parent, you already have a strong sense of what does and does not work for your household. Those rules, those expectations, need to make the jump from your household to your child’s smartphone and your child’s behavior on that smartphone. Obviously, there’s no software for that. Here’s the thing, though: they’ve established some of those behaviors already, simply by looking at you. Over the years, your child has seen your behavior with the phone. And let’s face it, none of us have been perfect here. We’ll sneak a peek at our phones while waiting for the food to show up to the table at a restaurant or cracked open our phones right as we’ve cracked open our eyes at the start of the day.

So, for starters, establishing the rules you want your child to follow may mean making some fresh rules for yourself and the entire household. For example, you may establish that the dinner table is a phone-free zone or set a time in the evening when phones are away before bedtime. (On a side note, research shows that even dim light from a smartphone can impact a person’s sleep patterns and their health overall, so you’ll want to consider that for your kids—and yourself!)

Whatever the rules you set in place end up being, make them as part of a conversation. Children of smartphone age will benefit from knowing not only what the rules are but why they’re important. Aside from wanting them to be safe and well, part of the goal here is to prepare them for the online world. Understanding “the why” is vital to that.

“The (Internet) Talk”

And that leads us to “The Internet Talk.”. In a recent McAfee blog on “What Security Means to Families,” we referred to the internet as a city, the biggest one there is. And if we think about letting our children head into town on their bikes, the following excerpt from that blog extends that idea to the internet:

For all its libraries, playgrounds, movie theaters, and shopping centers, there are dark alleys and derelict lots as well. Not to mention places that are simply age appropriate for some and not for others. Just as we give our children freer rein to explore their world on their own as they get older, the same holds true for the internet. There are some things we don’t want them to see and do.

There are multiple facets to “The Talk,” ranging anywhere from “stranger danger” to cyberbullying, and just general internet etiquette—not to mention the basics of keeping safe from things like malware, bad links, and scams. That’s a lot! Right? It sure is.

The challenge is this: while we’ve grown up with or grown into the internet over the course of our lives, the majority of children are amongst the first waves of children who were “born into” the internet. As parents, that means we’re learning much, if not all, of what we know about digital parenting from scratch.

The good news is that you’re far from alone. Indeed, a good portion of our blog is dedicated entirely to family safety. And with that, I’ve pulled out a few select articles below that can give you some information and inspiration for when it’s time to have “The Internet Talk.”

Stranger Danger
Keeping Your Kids Safe from Predators Online
Building Digital Literacy
Screen Time and Sleep Deprivation in Kids
Lessons Learned: A Decade of Digital Parenting
Social Influencers and Your Kids
Getting Kids to Care About Their Safety Online

And those are just a few for starters. We have plenty more, and a quick search will keep them coming. Meanwhile, know that once you have The Internet Talk, keep talking. Making sure your child is safe and happy on the internet is an ongoing process—and conversation, which will cover more in a moment.

Keeping tabs on their activity

One reason parents often cite for giving their child a smartphone is its location tracking capabilities that allow parents to see where their children are ranging about with a quick glance. And whether or not you choose to use such tracking features, that’s a decision you’ll have to make. However, consider your child’s privacy when you do. That’s not to say that you’re not in charge or that you shouldn’t track your child. Rather, it’s a reminder that your child is in fact getting older. Their sense of space and privacy is growing. Thus, if you choose to monitor their location, let them know you’re doing it. Be above the board with the intent that if you don’t hide anything from them, they’ll be less inclined to hide anything from you.

The same applies to parental controls software. Many of them will issue a report of app usage and time spent using the app, along with surfing habits too. Go ahead, monitor those early on and then adjust as them as it feels right to you. Let your child know that you’re doing it and why.

Another thing I’ve seen many of the parents I know do is share the credentials to any social media account their child sets up. Doing this openly lets your child take those first steps into social media (when you feel they’re ready) while giving you the opportunity to monitor, correct, and even cheer on certain behaviors you see. Granted, it’s not unusual for kids to work around this by setting up alternate accounts that they hide from their parents. With parental controls in place, you can mitigate some of that behavior, yet vigilance and openness on your part will be the greatest tool you have in that instance.

While you’re at it, go ahead and have conversations with your kid about what they’re doing online. Next time you’re in the car, ask what’s the latest app their friends are using. Take a peek at what games they’re playing. Download that game yourself, give it a try, and play it online with them if you can. This kind of engagement makes it normal to talk about the internet and what’s happening on it. Should the time come to discuss more serious topics or pressing matters (like a cyberbullying event, for instance), you have a conversational foundation already built.

The common denominator is you.

So, as we’ve discussed, technology is only part of the answer when managing that first smartphone in your child’s life. The other part is you. No solution works without your engagement, care, consistent application of rules, and clear expectations for behavior.

So, as you once looked on proudly as those training wheels came off your child’s first bike, you’ll want to consider doing the digital equivalent in those first months of that first smartphone. Keep your eyes and ears open as they use it. Have conversations about where their digital travels have taken them—the games they’re playing, the friends they’re chatting with. While you do, keep a sharp eye on their moods and feelings. Any changes could be a sign that you need to step in and catch them before they fall or pick them up right after they’ve fallen.
In all, your child’s first smartphone is a wonderful moment for any family, as it represents another big step in growing up. Celebrate it, have fun with it, and play your role in making sure your child gets the very best out of it.

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