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We’re all getting a little more worldly wise to the dangers that lurk around every corner of our digital lives. We know that the flipside of being able to shop, chat, bank and share online at the push of a button is the risk of data theft, ransomware and identity fraud. That’s why we protect our families’ PCs and mobile devices with security solutions from proven providers like Trend Micro, and take extra care each time we fire up the internet.
But what about the firms that we entrust to handle our data securely?
Unfortunately, many of these organizations still aren’t doing enough to protect our personal and financial information. It could be data we enter online to pay for an item or open an account. Or it could be payment card details that we’ve used at a local outlet which are subsequently stored online. These companies are big targets for the bad guys, who only have to get lucky once to crack open an Aladdin’s Cave of lucrative customer data.
What does this mean? That data breaches are the new normal. Last year in the US there were a reported 1,473 of these incidents, exposing nearly 165 million customer records. The latest affected customers of convenience store and gas station chain Wawa — and it could be one of the biggest ever, affecting 30 million cards.
Let’s take a look at what happened, and what consumers can do to steal a march on the bad guys.
What happened this time?
Wawa first notified its customers of a payment card breach in December 2019. But although the firm discovered malware on its payment processing servers that month, it had actually been sitting there since March, potentially siphoning card data silently from every single Wawa location. That’s more than 850 stores, across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, and Washington DC.
The company itself has so far declined to put a number on how many customers have been affected. However, while cardholders were still wondering whether they’ve been impacted or not, something else happened. At the end of January, a hacker began to upload the stolen cards to a notorious dark web marketplace, known as Joker’s Stash.
They are claiming to have 30 million stolen cards in total, which if accurate could make this one of the biggest card breaches of its kind, placing it alongside other incidents at Home Depot (2014) and Target (2013).
How does it affect me?
Once the data goes on sale on a dark web market like this, it is usually bought by scammers, who use it in follow-on identity fraud attacks. In this case, the stolen data includes debit and credit card numbers, expiration dates and cardholder names, but not PINs or CVV records. That means they can’t be used at ATMs and fraudsters will find it hard to use the cards online, as most merchants require the CVV number.
However, if the cards are of the old magstripe type, they could be cloned for use in face-to-face transactions.
Although Wawa said it has informed the relevant card issuers and brands, the cardholders themselves must monitor their cards for unusual transactions and then report to their issuer “in a timely manner” if they want to be reimbursed for any fraudulent usage. This can be a distressing, time-consuming process.
What should I do next?
This is by no means the first and it won’t be the last breach of this kind. In the past, data stolen from customers of Hilton Hotels, supermarket chain Hy-Vee, retailer Bebe Stores, and restaurant chains including Krystal, Moe’s and Schlotzsky’s has turned up for sale on Joker’s Stash. It can be dispiriting for consumers to see their personal data time and again compromised in this way by cyber-criminals.
Too often in the aftermath of such incidents, the customers themselves are left in the dark. There is no information on whether they’ve definitively had their personal or card data stolen, just an ominous sense that something bad may be about to happen. If the company itself doesn’t even know how many cards have been affected, how can you act decisively?
Credit monitoring is often provided by breached firms, but this is a less-than-perfect solution. For one thing, such services only alert the user if a new line of credit is being opened in their name — not if a stolen card is being used. And second, they only raise the alarm after the incident, by which time the fraudsters may already have made a serious dent in your finances.
Monitoring your bank account for fraudulent transactions is arguably more useful in cases like the Wawa breach, but it’s still too reactive. Here’s a handy 2-step plan which could provide better results:
Step 1: Dark web monitoring works
To get more proactive, consumers need Dark Web monitoring. These tools typically scour dark web sites like Joker’s Stash to look for your personal information. The beauty of this approach is that it can raise the alarm after a breach has occurred, when the data is posted to the Dark Web, but before a fraudster has had time to monetize your stolen details. With this information, you can proactively request that your lender block a particular card and issue a new one.
This approach works for all personal data you may want to keep protected, including email addresses, driver’s license, passport numbers and passwords.
Step 2: Password protection
Once you’ve determined that your data has been part of a breach and is being sold on the dark web, one of the most important things you can do is to change your passwords to any stolen accounts, in order to minimize the potential damage that fraudsters can do.
This is where password manager tools can come in very handy. They allow users to store and recall long, strong and unique credentials for each of the websites and apps they use. This means that if one password is compromised, as in a breach scenario, your other accounts will remain secure. It also makes passwords harder for hackers to guess, which they may try to do with automated tools if they already have your email address.
Following a breach, it also makes sense to look out for follow-on phishing attacks which may try to trick you into handing over more information to the fraudsters. Here are a few tips:
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How Trend Micro can help
Fortunately, Trend Micro has several products that can help you, as a potential or actual victim of a data breach, to proactively mitigate the fallout from a serious security incident, or to foil the fraudsters:
Trend Micro ID Security: checks if your personal information has been uploaded to Dark Web sites by hackers. This highly secure service, available in apps for Android and iOS mobile devices, uses data hashing and an encrypted connected to keep your details safe, alerting when it has found a match on the Dark Web so you can take action. Use it to protect your emails, credit card numbers, passwords, bank accounts, passport details and more.
Trend Micro Password Manager: provides a secure place to store, manage and update your passwords. It remembers your log-ins, so you can create secure and unique credentials for each website/app you need to sign-in to. This means if one site is breached, hackers will not be able to use that password to open your other accounts. Password Manager is available for Windows, Mac, iOS, and Android, synchronizing your passwords across all four platforms.
Trend Micro Fraud Buster: is a free online service you can use to check suspicious emails It uses advanced machine learning technology to identify scam emails that don’t contain malicious URLs or attachments but still pose a risk to the user, because the email (which may be extortionist) reflects the fact that the fraudster probably got your email address from the Dark Web in the first place. Users can then decide to report the scam, get more details, or proceed as before.
Fraud Buster is also now integrated into Trend Micro Security for Windows, protecting Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. It’s also integrated in Trend Micro Antivirus for Mac, where it does the same for Gmail webmail in Safari, Chrome and Firefox on the Mac.
In the end, only you can guard your identity credentials with vigilance.
The post The Wawa Breach: 30 Million Reasons to Try Dark Web Monitoring appeared first on .
We’ve all been spending more of our time online since the crisis hit. Whether it’s ordering food for delivery, livestreaming concerts, holding virtual parties, or engaging in a little retail therapy, the digital interactions of many Americans are on the rise. This means we’re also sharing more of our personal and financial information online, with each other and the organizations we interact with. Unfortunately, as ever, there are bad guys around every digital corner looking for a piece of the action.
The bottom line is that personally identifiable information (PII) is the currency of internet crime. And cyber-criminals will do whatever they can to get their hands on it. When they commit identity theft with this data, it can be a messy business, potentially taking months for banks and businesses to investigate before you get your money and credit rating back. At a time of extreme financial hardship, this is the last thing anyone needs.
It therefore pays to be careful about how you use your data and how you protect it. Even more: it’s time to get proactive and monitor it—to try and spot early on if it has been stolen. Here’s what you need to know to protect your identity data.
How identity theft works
First, some data on the scope of the problem. In the second quarter of 2020 alone 349,641 identity theft reports were filed with the FTC. To put that in perspective, it’s over half of the number for the whole of 2019 (650,572), when consumers reported losing more than $1.9 billion to fraud. What’s driving this huge industry? A cybercrime economy estimated to be worth as much as $1.5 trillion annually.
Specialized online marketplaces and private forums provide a user-friendly way for cyber-criminals and fraudsters to easily buy and sell stolen identity data. Many are on the so-called dark web, which is hidden from search engines and requires a specialized anonymizing browser like Tor to access. However, plenty of this criminal activity also happens in plain sight, on social media sites and messaging platforms. This underground industry is an unstoppable force: as avenues are closed down by law enforcement or criminal in-fighting, other ones appear.
At-risk personal data could be anything from email and account log-ins to medical info, SSNs, card and bank details, insurance details and much more. It all has a value on the cybercrime underground and the price fraudsters are prepared to pay will depend on supply and demand, just like in the ‘real’ world.
There are various ways for attackers to get your data. The main ones are:
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The COVID-19 challenge
As if this weren’t enough, consumers are especially exposed to risk during the current pandemic. Hackers are using the COVID-19 threat as a lure to infect your PC or steal identity data via the phishing tactics described above. They often impersonate trustworthy institutions/officials and emails may claim to include new information on outbreaks, or vaccines. Clicking through or divulging your personal info will land you in trouble. Other fraud attempts will try to sell counterfeit or non-existent medical or other products to help combat infection, harvesting your card details in the process. In March, Interpol seized 34,000 counterfeit COVID goods like surgical masks and $14m worth of potentially dangerous pharmaceuticals.
Phone-based attacks are also on the rise, especially those impersonating government officials. The aim here is to steal your identity data and apply for government emergency stimulus funds in your name. Of the 349,641 identity theft reports filed with the FTC in Q2 2020, 77,684 were specific to government documents or benefits fraud.
What do cybercriminals do with my identity data?
Once your PII is stolen, it’s typically sold on the dark web to those who use it for malicious purposes. It could be used to:
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How do I protect my identity online?
The good news among all this bad is that if you remain skeptical about what you see online, are cautious about what you share, and follow some other simple rules, you’ll stand a greater chance of keeping your PII under lock and key. Best practices include:
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How Trend Micro can help
Trend Micro offers solutions that can help to protect your digital identity.
Trend Micro ID Security is the best way to get proactive about data protection. It works 24/7 to monitor dark web sites for your PII and will sound the alarm immediately if it finds any sign your accounts or personal data have been stolen. It features
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Trend Micro Password Manager enables you to manage all your website and app log-ins from one secure location. Because Password Manager remembers and recalls your credentials on-demand, you can create long, strong and unique passwords for each account. As you’re not sharing easy-to-remember passwords across multiple accounts, you’ll be protected from popular credential stuffing and similar attacks.
Finally, Trend Micro WiFi Protection will protect you if you’re out and about connecting to WiFi hotspots. It automatically detects when a WiFi connection isn’t secure and enables a VPN—making your connection safer and helping keep your identity data private.
In short, it’s time to take an active part in protecting your personal identity data—as if your digital life depended on it. In large part, it does.
The post Identity Fraud: How to Protect Your Identity Data, Accounts and Money During the Coronavirus Crisis appeared first on .
Today, there are so many different avenues where we receive information.
Personally, I prefer finding out what’s going on in the world by scanning my favorite news channels’ websites and by receiving personalized feeds and notifications to my phone. My wife, however, scans social media platforms – from Facebook to Twitter to Instagram – to discover the latest happenings. My teenage daughter spends 2+ hrs a day on social media platforms engaging with her friends.
While were initially meant to help us stay connected, they come with their own handful of security implications. Let’s explore what these threats are and how to stay protected.
Users rely on social media to feel connected. So while the world was social distancing, social media grew more popular than ever before – as of March 2020, people are on social media 44% more worldwide. However, with these platforms being so popular, they’ve become a hotspot for cybercriminal schemes.
There’s a variety of potential threats on social platforms, including misinformation, account takeovers, and phishing scams. The latter threat is all too common, as these platforms have become a popular avenue for cybercriminals to spread troublesome links and websites.
To lure unsuspecting users into clicking on these links, hackers often tap into what consumers care about. These topics have ranged from fake tech support scams to getting verified on Instagram.
At McAfee, we want users to enjoy a safe online social life. That’s why we created a new McAfee® WebAdvisor feature that scans for dangerous links across six major social media sites – Facebook, Twitter, YouTube, Instagram, Reddit, and LinkedIn – so users can scroll their feeds with confidence. To do this, McAfee WebAdvisor now color codes links across these social platforms, as it has always done for online searches, to show which ones are safe to visit.
It’s important to take advantage of new technologies that help us adapt and grow into security superstars. My family and I are excited to see this new feature roll out across our existing McAfee® Total Protection subscription. That way we can keep up with the latest news and trends, as well as stay connected with family and friends without worrying about any potential threats. I can sleep much better at night knowing that my whole family will be both connected and protected.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Stay Connected & Protected: Weaving Security Into Our Social Media Habits appeared first on McAfee Blogs.
I’ve had such a busy morning! I’ve hunted down my favourite foundation, bought a puzzle mat, stocked up on special dog food for our naughty new puppy, ordered the groceries, made a few appointments and chatted with several friends. And guess what? I haven’t left my study – or changed out of my pyjamas!! Ssshhh!! Because it’s all happened online…
Of course, some of us embraced the benefits of the online world long before 2020 but the Pandemic forced almost everyone to replace our in-person activities and routines with online ones. New research from McAfee in their 2021 Consumer Security Mindset Report shows that 72% of Aussies made changes in their online activities last year out of convenience which makes complete sense!
But what’s so interesting is that now we have these super handy new online routines in place – we aren’t that keen to give them up! McAfee’s report shows that 76% of Aussies are planning on continuing with online banking, 59% of us want to keep connecting with friends and family online and 55% of us remain totally committed to online shopping! Hear, hear, I say! I am absolutely staying that course too!!
There’s no doubt that there is a lot of upside to managing our lives online but unfortunately there is also a downside – increased risk! The more time spent online, the greater the chance that we will be exposed to potential risks and threats such as phishing attacks, entering details into malicious websites or even becoming a victim of fraud.
McAfee’s research shows that we are aware of the risks of being online. In fact, 66% of us are concerned about the potential dangers of living our lives online with losing control of our financial data top of the list for the majority of us. And almost 2/3 (65%) of us are also worried about having our social media accounts hacked.
But pandemic life has meant that we are now a lot more comfortable with sharing information online. Whether it’s paperless transaction records, text and email notifications, opting to stay logged in or auto-populating forms with our credit card, this level of online sharing does make life so convenient but it can be a risky business! Why, I hear you ask? Because these conveniences usually only work when you share multiple pieces of your contact details. And the more you share, the greater your chance of being hacked or compromised. But the report was very clear – if we can make our online life more seamless then we are only too happy to share our key contact information! Oh dear!!
In addition to confessing that they don’t always take the necessary security precautions, Aussie consumers in McAfee’s report also admitted that they haven’t thought about why hackers might want their data. I don’t know how many people tell me that they don’t need to really bother with a lot of online precautions because they live a pretty boring life and don’t spend that much time online.
But this is a very dangerous way to think. Your online data is like a pot of gold to hackers. Not only can they use it to possibly steal your identity and try to empty your bank accounts but they can also on-sell it for a profit. But the majority of Aussies don’t stop to consider this with the research showing that 64% of Aussies have never considered just how valuable their online data is worth.
Hackers are ALWAYS on the lookout for new ‘up-to-date’ ways to exploit others for money. Don’t forget how quick they were to conjure up scams around COVID in early 2020 – it was just a matter of weeks before Aussies received phishing emails and malicious text messages with the aim of extracting personal information from vulnerable consumers.
But, encouragingly, 85% of Aussies said they would be far more proactive about managing their data if it could be traded as a currency.
The good news is that there are ways to secure your online life and minimise the risk of being hacked. Here are my top tips:
Yes, it might take a minute or 2 more, but using multi-factor authentication is an easy way to add an additional layer of security to protect your personal data and information. Commit to using it wherever it is offered!
If you live your life out & about like I do then you’ll be very tempted to use Wi-Fi. Using public Wi-Fi to conduct transactions, particularly financial ones is a big no-no! It takes keen hackers minimal effort to set up a fraudulent wi-fi service which could easily fool a busy person into connecting. Using a Virtual Private Network (or VPN) like McAfee® Safe Connect, is the best way of ensuring everything you share over Wi-Fi is safe and secure.
Browsing the internet with a tool like the McAfee WebAdvisor is a great way of ensuring dangerous malware is blocked if you click on a malicious link in a phishing email. You’ll have real peace of mind knowing you can manage your online life while someone looks out for you!
With 4 kids, 3 pets, 2 jobs – I know I could never get to the bottom of my ‘to-do’ lists without managing the bulk of it online. I often think I should send the internet an e-card at Christmas!! Of course, I understand why corners are cut and precautions are overlooked when we all feel so stretched for time. But just think about how much more time it would take if you were hacked and had to spend hours on the phone to your bank or if you had to reconfigure all your online accounts and social media platforms!!
So, you know what you need to do! Stay safe online everyone!
The post How 2020 Has Shaped The Way We Live Our Lives appeared first on McAfee Blogs.
How our new identity & privacy app can help
By this point in the year you may have already broken some of your New Year’s resolutions, but here’s one to keep: better protecting your online privacy.
After all, we are likely to continue to spend more time online in 2021, whether it be for working, learning, or shopping. This makes taking some preventative steps to shield our identity information more important than ever.
That’s why McAfee has been working on a new identity and privacy app for safeguarding your personal information, and we’d love for you to try it if you’re in the U.S.
Here’s a little bit about our approach. We looked at some of the key areas where users’ private information can be vulnerable, and designed a tool that offers easy-to-use, proactive protection for Windows, Android, and iOS devices, with consistent, familiar experiences regardless of the platform.
We know, for instance, that users are vulnerable when using unsecured networks, like public Wi-Fi. This is where a cybercriminal can potentially capture your login credentials and other personal information as it flows over the network, from your laptop to your bank’s website, for example.
So, we made sure to include a Virtual Private Network (VPN) to keep your information protected from prying eyes. It does this easily, and even automatically, by detecting when you’re on a public network and prompting you to turn on your VPN. The VPN then scrambles, or encrypts, your data as it flows over the network. Unlike some VPNs that require advanced settings to shield your data, our app offers seamless security.
Another area of high risk that we want to address is data breaches. Whether one of your personal accounts is hacked–or worse–another website somehow gets ahold of your data and subsequently gets breached, your data may end up on the dark web. This is where cybercriminals buy and sell information.
To detect these dangerous leaks, we included dark web monitoring, which alerts you if your login credentials have been exposed. It can even provide you with a link to the site that uses those credentials when the information is available. This allows you to swiftly reset your passwords, mitigating the risk.
Given that we saw a spike in corporate data breaches in 2020, where 58% of victims had their personal data compromised, I believe this kind of always-on monitoring of your private information is key.
Most importantly, we wanted to make this personal protection app easy to use and available across all your compatible devices. So, whether you’re out with just your phone, or home working at your PC, you have access to your protection, and can even pick up where you left off on a different device.
I know that organizing my digital life gives me one less thing to worry about, and I hope it’s the same for you. Give the app a try, and please let us know what you think since we are always open to your feedback.
Here’s to a happy and secure year!
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Let’s Commit To Protect Our Privacy This Year appeared first on McAfee Blogs.
In the eyes of hackers, scammers, and thieves, your online privacy and identity look like a giant jigsaw puzzle. One that they don’t need every piece to solve. They only need a few bits to do their dirty work, which means protecting every piece you put out there—a sort of holistic view on your personal security. One that protects you, not just your devices.
Here’s what’s at stake: we create and share loads of personal information simply by going about our day online, where each bit of information makes up a piece of that giant jigsaw puzzle. Some pieces directly identify us, like our tax returns, bank account information, or driver’s licenses. Other pieces of information indirectly identify us, like the IP addresses assigned to our computers, tablets, and phones—or device ID numbers, location information, and browsing history. And bad actors only need a few key pieces to do you harm, such as committing identity crime in your name or selling your personal information on sketchy websites or the dark web.
While people show great concern about their personal information, who has it and what’s done with it, our research shows that 70% of people feel like they have little or no control over the data that’s collected about them. However, you have plenty of ways that you can indeed take control—ways that can prevent, detect, and correct attacks on your privacy and identity. That’s where holistic protection comes in.
You can think of holistic protection as layers of shields that protect you and the devices you use. It gives you three layers in all—a Prevention Layer, Detection Layer, and a Correction Layer.
A holistic and comprehensive security solution like McAfee+ combines those three layers in a way that protects your personal information and keep your identity private, showing you how it does it along the way, so you can see exactly how safe you are. Let’s take a quick look of some of the protections you’ll find in each layer …
In the Prevention Layer, you’ll see:
In the Detection Layer, you have …
In the Correction Layer, several other protections have your back …
These are just a few examples of the protections in each layer. And you’ll find our most comprehensive holistic protection in McAfee+ Ultimate, covering your privacy, identity, and devices.
While your online privacy and identity may look a jigsaw puzzle, protecting it shouldn’t be as complicated. With a holistic security solution for your personal protection, you can minimize your exposure with layers of security that do much of the work for you.
Antivirus on your PC is not enough. It has not been enough for many decades now. And this becomes more evident as we continue to spend more time online, with the average person spending 6 hours and 54 minutes online each day, leaving clouds of personal information in their wake.
While standalone apps like a password manager, a VPN app, and an identity solution from different vendors can be piecemealed together with your device security, these are difficult to keep track of and burdensome to maintain.
We have combined the important tools you need into a seamless and comprehensive experience because good security software is something that you use daily to feel safer online. This is why we are working on your behalf to redefine security, so you can enjoy your connected life with confidence.
The post True Security Requires a Holistic Approach appeared first on McAfee Blog.
On Thursday, May 20, a final decision was issued in the Independent Review Process (IRP) brought by Afilias against the Internet Corporation for Assigned Names and Numbers (ICANN), rejecting Afilias’ petition to nullify the results of the July 27, 2016 public auction for the .WEB new generic top level domain (gTLD) and to award .WEB to Afilias at a substantially lower, non-competitive price. Nu Dotco, LLC (NDC) submitted the highest bid at the auction and was declared the winner, over Afilias’ lower, losing bid. Despite Afilias’ repeated objections to participation by NDC or Verisign in the IRP, the Panel ordered that NDC and Verisign could participate in the IRP in a limited way each as amicus curiae.
Consistent with NDC, Verisign and ICANN’s position in the IRP, the Order dismisses “the Claimant’s [Afilias’] request that Respondent [ICANN] be ordered by the Panel to disqualify NDC’s bid for .WEB, proceed with contracting the Registry Agreement for .WEB with the Claimant in accordance with the New gTLD Program Rules, and specify the bid price to be paid by the Claimant.” Contrary to Afilias’ position, all objections to the auction are referred to ICANN for determination. This includes Afilias’ objections as well as objections by NDC that Afilias violated the auction rules by engaging in secret discussions during the Blackout Period under the Program Rules.
Afilias’ claims for relief were based on its allegation that NDC violated the New gTLD Program Rules by entering into an agreement with Verisign, under which Verisign provided funds for NDC’s participation in the .WEB auction in exchange for NDC’s commitment, if it prevailed at the auction and entered into a registry agreement with ICANN, to assign its .WEB registry agreement to Verisign upon ICANN’s consent to the assignment. As the Panel determined, the relief requested by Afilias far exceeded the scope of proper IRP relief provided for in ICANN’s Bylaws, which limit an IRP to a determination whether or not ICANN has exceeded its mission or otherwise failed to comply with its Articles of Incorporation and Bylaws.
Issued two and a half years after Afilias initiated its IRP, the Panel’s decision unequivocally rejects Afilias’ attempt to misuse the IRP to rule on claims of NDC or Verisign misconduct or obtain the .WEB gTLD for itself despite its losing bid. The Panel held that it is for ICANN, which has the requisite knowledge, expertise, and experience, to determine whether NDC’s contract with Verisign violated ICANN’s Program Rules. The Panel further determined that it would be improper for the Panel to dictate what should be the consequences of an alleged violation of the rules contained in the gTLD Applicant Guidebook, if any took place. The Panel therefore denied Afilias’ requests for a binding declaration that ICANN must disqualify NDC’s bid for violating the Guidebook rules and award .WEB to Afilias.
Despite pursuing its claims in the IRP for over two years — at a cost of millions of dollars — Afilias failed to offer any evidence to support its allegations that NDC improperly failed to update its application and/or assigned its application to Verisign. Instead, the evidence was to the contrary. Indeed, Afilias failed to offer testimony from a single Afilias witness during the hearing on the merits, including witnesses with direct knowledge of relevant events and industry practices. It is apparent that Afilias failed to call as witnesses any of its own officers or employees because, testifying under penalty of perjury, they would have been forced to contradict the false allegations advanced by Afilias during the IRP. By contrast, ICANN, NDC and Verisign each supported their respective positions appropriately by calling witnesses to testify and be subject to cross-examination by the three-arbitrator panel and Afilias, under oath, with respect to the facts refuting Afilias’ claims.
Afilias also argued in the IRP that ICANN is a competition regulator and that ICANN’s commitment, contained in its Bylaws, to promote competition required ICANN to disqualify NDC’s bid for the .WEB gTLD because NDC’s contract with Verisign may lead to Verisign’s operation of .WEB. The Panel rejected Afilias’ claim, agreeing with ICANN and Verisign that “ICANN does not have the power, authority, or expertise to act as a competition regulator by challenging or policing anticompetitive transactions or conduct.” The Panel found ICANN’s evidence “compelling” that it fulfills its mission to promote competition through the expansion of the domain name space and facilitation of innovative approaches to the delivery of domain name registry services, not by acting as an antitrust regulator. The Panel quoted Afilias’ own statements to this effect, which were made outside of the IRP proceedings when Afilias had different interests.
Although the Panel rejected Afilias’ Guidebook and competition claims, it did find that the manner in which ICANN addressed complaints about the .WEB matter did not meet all of the commitments in its Bylaws. But even so, Afilias was awarded only a small portion of the legal fees it hoped to recover from ICANN.
It is now up to ICANN to move forward expeditiously to determine, consistent with its Bylaws, the validity of any objections under the New gTLD Program Rules in connection with the .WEB auction, including NDC and Verisign’s position that Afilias should be disqualified from making any further objections to NDC’s application.
As Verisign and NDC pointed out in 2016, the evidence during the IRP establishes that collusive conduct by Afilias in connection with the auction violated the Guidebook. The Guidebook and Auction Rules both prohibit applicants within a contention set from discussing “bidding strategies” or “settlement” during a designated Blackout Period in advance of an auction. Violation of the Blackout Period is a “serious violation” of ICANN’s rules and may result in forfeiture of an applicant’s application. The evidence adduced in the IRP proves that Afilias committed such violations and should be disqualified. On July 22, just four days before the public ICANN auction for .WEB, Afilias contacted NDC, following Afilias’ discussions with other applicants, to try to negotiate a private auction if ICANN would delay the public auction. Afilias knew the Blackout Period was in effect, but nonetheless violated it in an attempt to persuade NDC to participate in a private auction. Under the settlement Afilias proposed, Afilias would make millions of dollars even if it lost the auction, rather than auction proceeds being used for the internet community through the investment of such proceeds by ICANN as determined by the community.
All of the issues raised during the IRP were the subject of extensive briefing, evidentiary submissions and live testimony during the hearing on the merits, providing ICANN with a substantial record on which to render a determination with respect to .WEB and proceed forward with delegation of the new gTLD. Verisign stands ready to assist ICANN in any way we can to quickly resolve this matter so that domain names within the .WEB gTLD can finally be made available to businesses and consumers.
As a final observation: Afilias no longer operates a registry business, and has neither the platform, organization, nor necessary consents from ICANN, to support one. Inconsistent with Afilias’ claims in the IRP, Afilias transferred its entire registry business to Donuts during the pendency of the IRP. Although long in the works, the sale was not disclosed by Afilias either before or during the IRP hearings, nor, remarkably, did Afilias produce any company witness for examination who might have disclosed the sale to the panel of arbitrators or others. Based on a necessary public disclosure of the Donuts sale after the hearings and before entry of the Panel’s Order, the Panel included in its final Order a determination that it is for ICANN to determine whether the Afilias’ sale is itself a basis for a denial of Afilias’ claims with respect to .WEB.
The post IRP Panel Dismisses Afilias’ Claims to Reverse .WEB Auction and Award .WEB to Afilias appeared first on Verisign Blog.
The gig economy has become more prevalent in today’s world with the appeal and necessity of flexible work opportunities. Many take advantage of short-term contracts, side jobs, and freelance work to retain more control over how they spend their day and earn their income. However, the proliferation of these flexible work opportunities has transcended into the dark web, allowing individuals to conduct nefarious activities. Rather than contracting handyman or moving services on the dark web, you can find hackers contracting their website hacking services or buyers placing ads looking for a hacker to hire. These acts pose significant risks to online users, given the amount of stolen personal information on dark websites. Take a look at the activities you can expect to find on the dark web and the steps you can take to safeguard your online privacy.
The dark web is part of the public internet that search engines do not index. In other words, what happens on the dark web, stays on the dark web with no traceable records. Most people don’t realize that the dark web is not illegal despite its association with criminal activities. However, the dark web has retained a criminal reputation since it is challenging to track what goes on. As a result, criminals will often frequent the dark web to conduct a variety of illegal transactions, including hacking services.
Researchers are discovering an uptick in activity on dark web forums that includes buying and selling black hat hacking services. 90% of the activity on these forums is from people looking to hire hackers to infiltrate websites and steal databases. Additionally, 4% of the people frequenting dark web forums requested hacking services related to website hacking and malicious code injection.
Another 7% of people on the dark web are hackers contracting out their services and tools. These services and tools include web shells, a file uploaded to a server that an attacker can use to execute operating system commands, as well as access to administrative website interfaces and ready-made exploits. Many of the services offered on these forums range in specialties such as site infiltration to data extraction. As a result, they often attract a variety of customers with numerous requests.
Further, many of the ads seeking hacking services are aimed at database hacking. Those targeting databases are often financially incentivized hackers and companies out to steal their competitor’s information. Databases remain a popular target for hackers since they contain a significant amount of personal information ranging from first and last names to credit card numbers. Cybercriminals can then use this information to commit numerous crimes such as monetary theft, unemployment and tax relief fraud, and identity theft.
For example, the Canada Revenue Agency (CRA) had to suspend approximately 800,000 accounts after discovering matching credentials for sale on the dark web. In a previous data breach, hackers used login credentials to access taxpayer accounts, apply for COVID-19 relief funds, and reroute the funds into their bank accounts. Taxpayers could not log in to their accounts without first taking the necessary steps to regain safe access.
Users must protect their online presence and information as these criminal activities continue to escalate in demand. Here are the five must-dos after discovering a data breach to retain your online security.
Be one of the first to know about a data breach by leveraging security software such as McAfee Total Protection. A comprehensive security solution that includes dark web monitoring actively monitors the dark web for data breaches and exposed information. This information includes but is not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. Robust security software also provides steps for remediation after a data breach to guide the user to regain control and integrity of their data and privacy.
Companies are required to notify their customers of a data breach under the PIPEDA legislature. Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers.
Create news alerts for companies that have access to your information to stay notified of the latest events. Additionally, create notifications for your bank and other financial accounts to monitor for suspicious activity such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.
Looking back to the 800,00 taxpayers whose accounts were suspended, they could not regain access without first changing their login credentials. Changing your login credentials such as your usernames, passwords, and security questions is a critical first step to take after any data breach.
Changing your credentials prevents hackers from accessing your personal information and ensures that you regain control over your account security. The chances of a hacker accessing your data are exceptionally high if you use the same credentials across different accounts. Thus, it’s essential to change your usernames and passwords regularly to ensure your information remains secure.
Just as important as changing your password regularly is changing your password following best practices. Create stronger passwords by using a combination of the following:
Long passwords with a minimum of 12 characters are also more effective than shorter passwords since it makes it more difficult for a hacker to guess. In sum, ensure all passwords are long, complex, and only used once. Use a password manager with a built-in generator like the one included in McAfee’s Total Protection solution to make it easier to access and manage passwords.
If your credentials are exposed in a data breach, using multifactor authentication will ensure hackers cannot access your information using only your login credentials. So even if your username and password are exposed, there is still a layer of security that hackers will not be able to bypass. Block out unauthorized login attempts by enabling multifactor authentication wherever applicable.
The dark web continues to be a primary destination for cybercrime. Online users must remain cautious about the information they retain in their online accounts and the websites with access to their personal information. Your data security and privacy are not always a guarantee, but the more precautions you take with your online safety, the better protected you will be.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our newsletter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post The Rise of the Dark Web Gig Economy appeared first on McAfee Blogs.
Businesses today have many options for interacting with customers online. The findings of our independent survey of online consumers suggest that websites and branded email continue to be critical components of many businesses’ online presence, essential to supporting consumer confidence and enabling effective interaction with customers.
The quantitative study, commissioned by Verisign and conducted in December 2019 and January 2020 by 451 Research, now a part of S&P Global Market Intelligence, surveyed 5,450 online consumers across key markets in North America, Latin America, Europe and Asia to help understand their sentiments on interacting with businesses online.
The survey was designed to arm service providers and registrars with an understanding of how the resources they provide to businesses can help create trust and deliver value to their customers.
Among those surveyed, approximately two-thirds (66%) agreed that a business with its own website is more credible than one without. Likewise, a majority indicated that they would expect it to be more difficult to verify the identity of (56%), find online (55%) and contact (54%) a business that does not have its own website.
Certainly, this doesn’t suggest that businesses should abandon other online channels, such as social media and search engine efforts, to focus on a website-only approach. Instead, 64% of respondents said that a business with many points of online presence is more credible than a business with few.
Still, the study suggests that other online resources should complement, rather than replace, a small business’s own website. Respondents identified a business’s own website as being one of the most popular online methods for learning about (69%) and conducting transactions with (57%) businesses. Further, 71% of respondents reported being more likely to recommend a business with a professional website.
Taken together, these findings suggest that a website can help add credibility and drive new business.
Trust is central to the relationship between a business and customers. This may be particularly true for online transactions (95% of survey respondents said they actively make purchases online), which require consumers to trust not only that the business will deliver the product or service for which they have paid, but also that it will not misuse payment or personal information.
A branded email address may be able to help, as an overwhelming number of respondents (85%) agreed that a business with a branded email address is more credible than one that uses a free email account. Respondents were more likely to have used a business’s branded email address (67%), than the telephone (56%) or social media (40%), to communicate with a business during the prior 12 months.
For a small business, failing to be perceived as credible online could mean lost business not just today, but also in the future. A website and branded email address can help businesses add credibility and more effectively engage with consumers online.
Service providers offer a variety of website-building tools, email hosting solutions, and domain name registration services that can help businesses – whether just starting or well-established – to have a website and use a branded email.
Detailed survey results are available in 451 Research’s Black & White Paper Websites, Branded Email Remain Key to SMB Internet Services.
Verisign is a global wholesale provider of some of the world’s most recognized top-level domains, including .com and .net. For website building tools and email hosting solutions, contact a registrar. You can find a registrar here.
The post Websites, Branded Email Remain Key to SMB Internet Services appeared first on Verisign Blog.
As I noted on May 26, the final decision issued on May 20 in the Independent Review Process (IRP) brought by Afilias against the Internet Corporation for Assigned Names and Numbers (ICANN) rejected Afilias’ petition to nullify the results of the public auction for .WEB, and it further rejected Afilias’ demand to have it be awarded .WEB (at a price substantially lower than the winning bid). Instead, as we urged, the IRP Panel determined that the ICANN Board should move forward with reviewing the objections made about .WEB, and to make a decision on delegation thereafter.
Afilias and its counsel both issued press releases claiming victory in an attempt to put a positive spin on the decision. In contrast to this public position, Afilias then quickly filed a 68-page application asking the Panel to reverse its decision. This application is, however, not permitted by the arbitration rules – which expressly prohibit such requests for “do overs.”
In addition to Afilias’ facially improper application, there is an even more serious instance of rule-breaking now described in a July 23 letter from Nu Dot Co (NDC) to ICANN. This letter sets out in considerable detail how Afilias engaged in prohibited conduct during the blackout period immediately before the .WEB auction in 2016, in violation of the auction rules. The letter shows how this rule violation is more than just a technicality; it was part of a broader scheme to rig the auction. The attachments to the letter shed light on how, during the blackout period, Afilias offered NDC money to stop ICANN’s public auction in favor of a private process – which would in turn deny the broader internet community the benefit of the proceeds of a public auction.
Afilias’ latest application to reverse the Panel’s decision, like its pre-auction misconduct 5 years ago, has only led to unnecessary delay of the delegation of .WEB. It is long past time for this multi-year campaign to come to an end. The Panel’s unanimous ruling makes clear that it strongly agrees.
The post Afilias’ Rule Violations Continue to Delay .WEB appeared first on Verisign Blog.
You open up your laptop and check the daily news. You see a headline stating that one of your favorite online retailers was breached and that thousands of their customers’ passwords were exposed. Data breaches like this frequently appear in the news, but many consumers don’t realize the implications these breaches have on their personal privacy. When data breaches occur, oftentimes billions of these hacked login credentials become available on the dark web, neatly packaged for criminals to download.1
Let’s dive into the differences between the deep web and the dark web, how cybercriminals use the dark web, and what you can do to protect your data.
You’ve probably heard of the deep and dark web but may not be aware of their differences.2 First, let’s start by noting that the dark web is always part of the deep web, but the deep web is not always the dark web.
The deep web refers to the pages on the internet that are not indexed in search engines, meaning that you can’t find them by performing a simple Google search. To access these pages, you have to know the exact address to the site and access it with specific software. Most personalized and password-protected sites appear on the deep web because they contain information that is not meant to be accessed by the general public. These sites include a user’s Netflix home page, password-protected sites for banking, and the internal sites of companies, organizations, and schools. These are all examples of legitimate areas of the deep web.
On the other hand, the dark web is the disreputable extension of the deep web. Like the deep web, the dark web also houses sites that are not indexed by search engines, but it also hides a user’s identity and location. It consists mostly of illegal products or content that could be harmful to organizations or the general public. Some examples include stolen credit card numbers, fake IDs, drugs, and hacking tools. To access the dark web, a user needs to download darknet software, the most popular being Tor.
Tor, which stands for “the onion routing project,” was developed by the U.S. Navy for the government in the mid-1990s. It was open-sourced in 2004, and that’s when it went public. Today, Tor is the dark web browser that the majority of people use to surf the internet anonymously. To do this, Tor hides a user’s IP address (or the unique address that identifies an internet-connected device or network) by bouncing their search request to multiple different locations. These bounces also referred to as relays, make it much harder for people to find users on the dark web.
Because of its ability to provide anonymity, the dark web is often tied to the world of cybercrime. Scammers frequently use the dark web to find software that allows them to access other people’s computers, banking credentials, Social Insurance Numbers, and credit card information. You may be wondering how all this private information ended up on the dark web in the first place. Oftentimes when a company is breached and their customers’ data is exposed, the hackers behind the breach will upload the stolen database to the dark web. This allows other cybercriminals to purchase the stolen information and use it to target users with other scams. Say that a criminal finds a database on the dark web that contains a bunch of personal email addresses. They can purchase the database and target every email address with a phishing campaign that contains malicious links that spread malware or attempt to trick users into handing over their username and password combinations.
Incorporating cybersecurity best practices into your daily life can help protect your data from hackers looking to take advantage of the data found on the dark web. Follow these tips to bring yourself greater peace of mind:
The chances of a hacker accessing your data are higher if you use the same credentials across different accounts. That’s why it’s important to use a strong, unique password for each of your online profiles. This minimizes the potential damage that could be done if a hacker does gain access to one of your accounts. You can also use a password manager with a built-in generator to make it easier for you to access and manage passwords. Enabling multi-factor authentication will also ensure that hackers cannot access your information using only your login credentials.
If you receive an email asking you to take immediate action, stop and think. Criminals often convey urgency in their phishing scams in the hopes that an unsuspecting user will click on a malicious link or hand over their personal details without considering the legitimacy of the message. Examine suspicious emails carefully to check for telltale signs of phishing, such as poor grammar, grainy logos, or bogus links. If an email claims to be from a well-known company or brand and asks for your credentials, claims that you need to update your password, or sends you a “free offer,” go directly to the source. Contact customer service through the company’s website (not the email) and inquire about the urgent request.
Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers. Create news alerts for companies that have access to your information to stay notified of the latest events.
Additionally, create notifications for your bank and other financial accounts to monitor suspicious activity, such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.
Use a comprehensive security solution like McAfee Total Protection, which includes dark web monitoring for up to 10 email addresses. This software actively monitors the dark web for data breaches and exposed information. Personal details include but are not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. It also provides steps for remediation after a data breach to help you regain control and the integrity of your data and privacy. With a security solution like this in place, you can continue to live your connected life confidently.
The post What is the Dark Web? Everything You Need to Know appeared first on McAfee Blog.
The .web Independent Review Process (IRP) Panel issued a Final Decision six months ago, in May 2021. Immediately thereafter, the claimant, Afilias Domains No. 3 Limited (now a shell entity known as AltaNovo Domains Limited), filed an application seeking reconsideration of the Final Decision under Rule 33 of the arbitration rules. Rule 33 allows for the clarification of an ambiguous ruling and allows the Panel the opportunity to supplement its decision if it inadvertently failed to consider a claim or defense, but specifically does not permit wholesale reconsideration of a final decision. The problem for Afilias’ application, as we said at the time, was that it sought exactly that.
The Panel ruled on Afilias’ application on Dec. 21, 2021. In this latest ruling, the Panel not only rejected Afilias’ application in its entirety, but went further and sanctioned Afilias for having filed it in the first place. Quoting from the ruling:
In the opinion of the Panel, under the guise of seeking an additional decision, the Application is seeking reconsideration of core elements of the Final Decision. Likewise, under the guise of seeking interpretation, the Application is requesting additional declarations and advisory opinions on a number of questions, some of which had not been discussed in the proceedings leading to the Final Decision.
In such circumstances, the Panel cannot escape the conclusion that the Application is “frivolous” in the sense of it “having no sound basis (as in fact or law).” This finding suffices to entitle [ICANN] to the cost shifting decision it is seeking…the Panel hereby unanimously…Grants [ICANN’s] request that the Panel shift liability for the legal fees incurred by [ICANN] in connection with the Application, fixes at US $236,884.39 the amount of the legal fees to be reimbursed to [ICANN] by [Afilias]…and orders [Afilias] to pay this amount to [ICANN] within thirty (30) days….
In light of the Panel’s finding that Afililas’ Rule 33 application was so improper and frivolous as to be sanctionable, a serious question arises about the motives in filing it. Reading the history of the .web proceedings, one possible motivation is becoming more clear. The community will recall that, five years ago, Donuts (through its wholly-owned subsidiary Ruby Glen) failed in its bid to enjoin the .web auction when a federal court rejected false allegations that Nu Dot Co (NDC) had failed to disclose an ownership change. After the auction was conducted, Afilias then picked up the litigation baton from Donuts. Afilias’ IRP complaint demanded that the arbitration Panel nullify the auction results, and award .web to itself, thereby bypassing ICANN completely. In the May 2021 Final Decision the IRP Panel gave an unsurprising but firm “no” to Afilias’ request to supplant ICANN’s role, and instead directed ICANN’s Board to review the complaints about the conduct of the .web contention set members and then make a determination on delegation.
A result of this five-year battle has been to prevent ICANN from passing judgment on the .web situation. These proceedings have unsuccessfully sought to have courts and arbitrators stand in the shoes of ICANN, rather than letting ICANN discharge its mandated duty to determine what, if anything, should be done in response to the allegations regarding the pre-auction conduct of the contention set. This conduct includes Afilias’ own wrongdoing in violating the pre-auction communications blackout imposed in the Auction Rules. That misconduct is set forth in a July 23, 2021 letter by NDC to ICANN, since published by ICANN, containing written proof of Afilias’ violation of the auction rules. In its Dec. 21 ruling, the Panel made it unmistakably clear that it is ICANN – not a judge or a panel of arbitrators – who must first review all allegations of misconduct by the contention set, including the powerful evidence indicating that it is Afilias’ .web application, not NDC’s, that should be disqualified.
If Afilias’ motivation has been to avoid ICANN’s scrutiny of its own pre-auction misconduct, especially after exiting the registry business when it appears that its only significant asset is the .web application itself, then what we should expect to see next is for Afilias/AltaNovo to manufacture another delaying attack on the Final Decision. Perhaps this is why its litigation counsel has already written ICANN threatening to continue litigation “in all available fora whether within or outside of the United States of America.…”
It is long past time to put an end to this five-year campaign, which has interfered with ICANN’s duty to decide on the delegation of .web, harming the interests of the broader internet community. The new ruling obliges ICANN to take a decisive step in that direction.
The post IRP Panel Sanctions Afilias, Clears the Way for ICANN to Decide .web Disputes appeared first on Verisign Blog.
The internet has opened up wonderful new possibilities in our world, making life easier on many levels. You can pay your bills, schedule your next family vacation, and order groceries with the click of a button. While the internet offers many positive benefits, it also has some negatives. Although not entirely used for illicit purposes, the dark web is one part of the internet that can be used by criminals for illegal purposes, like selling stolen personal information.
But just what is the dark web? Basically, it’s a part of the internet that isn’t indexed by search engines. As an average internet user, you won’t come across the dark web since you need a special browser to access it. It’s certainly not something you need to stress about in your day-to-day browsing, and you shouldn’t let it scare you off the internet. Unless you actively seek it out, you’ll likely never have any contact with the dark web in your lifetime.
A better understanding of what the dark web is and the possible threats it contains can help you protect yourself, though. This guide provides the essential information you need, explaining the different levels of the web and revealing how you can stay safe. With this knowledge, you can continue to browse online with confidence. Find out more below.
The “dark web” refers to websites that aren’t indexed by search engines like Google and Bing. This might seem strange since most people want their websites to be found through specific searches. Practices like search engine optimization (SEO) are specifically implemented to help websites perform well and rank higher in search engine results.
So, why would someone not want their website to be picked up by a search engine? The primary purpose is to preserve privacy and anonymity. The individuals and organizations on the dark web often engage in illegal activities and want to keep their identities hidden — something that is difficult to do with an indexed website.
It’s important to note that the dark web should not be confused with the deep web, which is a part of the internet individuals access regularly. Although the terms are sometimes used interchangeably, they actually refer to different things. Deep web content — which isn’t picked up by search engines, either — includes pages that typically require additional credentials to access. Your online banking accounts and email accounts, for instance, are examples of deep web content.
The internet is home to billions of websites — an estimated 1.7 billion to be exact, although that number changes every day as new sites are made and others are deleted. Your daily internet activity likely falls within the publicly available and readily accessible portion of the internet (otherwise known as the surface web). However, there are additional “levels” of the internet beyond that top level. Read on to learn more.
The internet you use to search for more information is referred to as the surface web or open web. This is the readily visible part of the internet anyone can access with an internet connection and a normal web browser like Safari, Mozilla Firefox, or Google Chrome. Other terms for the surface web include the visible web, lightnet, or indexed web.
Examples of content you’ll find on the surface web include:
Basically, the sites you use daily — from your favorite news site to a local restaurant — are part of the surface web. What makes these websites part of the surface web is that they can be located via search queries and have recognizable endings like .com, .edu, .gov, or .org. You are able to find websites on the surface web because they are marked as “indexable,” meaning search engines can index and rank them. The sites are readily available on the search engine results pages (SERPs).
Interestingly, the surface web only makes up around 4% of the total internet, meaning the internet is a lot more than what you see on the surface. Think of it as an ocean — there’s the top layer of water you can see and then there’s the vast world beneath. The remainder of the internet is what’s below the surface.
The deep web refers to any page on the internet that isn’t indexed by search engines as described above. The deep web is the first level beneath the “surface” of the visible web — and it’s significantly larger than the surface web, accounting for an estimated 96% to 99% of the entire internet.
It’s important to note that just because this type of content isn’t on the surface doesn’t mean it’s nefarious or has ill intent. A lot of the time, this content isn’t indexed because it includes pages that are meant to be hidden to protect consumer privacy, such as those that require login credentials.
Here are some examples of content on the deep web:
Essentially, any webpage that requires a login is part of the deep web. That said, deep web content doesn’t necessarily have to fall into any of these categories. Any page that is non-indexable is technically also considered part of the deep web. It doesn’t have to require a login or contain sensitive data. Website creators and managers can mark pages as non-indexable if desired.
It’s worth noting that sometimes a single organization’s website will include elements of both the surface web and the deep web. Take a college or university website, for example. Most schools have a comprehensive website providing information about the school’s history, campus location, student body, available programs of study, extracurricular activities, and more.
However, many schools also have an intranet — sometimes linked from the main university page — that’s accessible only for students or staff. This is where students might sign up for classes and access their school email, for example. Since this is sensitive information and requires a unique login, it doesn’t need to be made publicly available via search engines.
In fact, it’s better in the interest of privacy that these pages aren’t readily visible. It helps to protect the user’s data. From this example, you can see that the “deep web” doesn’t have to be scary, illicit, or illegal. It serves a legitimate and useful purpose. You shouldn’t be afraid of the deep web. It’s further important to distinguish the deep web from the dark web — as the next section explains.
As mentioned, the deep web and the dark web sometimes get confused. However, they are distinct. Technically, the dark web is a niche or subsection within the deep web. It consists of websites that aren’t indexable and can’t be readily found online via web search engines. However, the dark web is a carefully concealed portion of the deep web that people go out of their way to keep hidden.
What makes the dark web distinct from the broader deep web is the fact that dark web content can only be accessed via a special browser. The Tor network is often used to access the dark web.
Additionally, the dark web has a unique registry operator and uses security tools like encryption and firewalls, further making it inaccessible via traditional web browsers. Plus, the dark web relies on randomized network infrastructure, creating virtual traffic tunnels. All of these technical details serve to promote anonymity and protect dark web users’ privacy.
The short answer is no, it’s not illegal to browse the dark web. In fact, there are instances where individuals can use it for good. Whistleblowers, for instance, can find the anonymity available through the dark web valuable when working with the FBI or another law enforcement organization.
That said, while it’s not illegal to browse the dark web, it’s also not completely void of criminal activity. Putting yourself in close proximity with illegal activities is rarely a good idea and could heighten your risk of being targeted by a criminal yourself. It’s often best to leave that part of the deep web alone.
There are also many technological threats on the dark web. Malicious software, also known as malware, is a critical concern and can affect unsuspecting users. Even simply browsing the dark web out of curiosity can expose you to such threats, like phishing malware or keyloggers. While an endpoint security program can identify such threats if they end up on your computer, it’s ideal to avoid them altogether.
Further, if you try to buy something on the dark web — even if it’s not illegal — there’s a chance you’ll be scammed. Dark web criminals use a variety of tricks to con people. For example, they may hold money in escrow but then shut down the e-commerce website and take off with the money. Due to the anonymous nature of the dark web, it’s very difficult for law enforcement to find such perpetrators.
Given its anonymous nature, the dark web clearly has an obvious appeal for cybercriminals. But just what do they use it for? The most obvious type of internet activity is the buying and selling of black market goods and services, from illegal drugs to illegal content. Cybercriminals may also run scams when selling such items, for example by taking a person’s money and not delivering the required product.
There are dark websites dedicated to the purchase and sale of illegal products or services (usually using untraceable cryptocurrencies like bitcoin) including:
Browsers like Tor, an open-source and free software, allow people to access dark websites where these goods are available, like a digital marketplace. These websites may look similar to any other surface or deep website you’d encounter. However, they differ in their domain suffix, ending in “.onion” instead of more obvious options like “.com” (Tor is actually short for The Onion Router, which is also where the term “onion routing” comes from — referring to anonymous communication on the dark web).
Onion sites often use scrambled names that make their URLs difficult to remember, minimizing the odds of being reported to authorities. It’s possible to search the dark web using specialized dark web search engines like Grams or link lists like The Hidden Wiki. However, these sources tend to be slow and unreliable, just like the dark web itself.
Some of this information can be extremely valuable on darknet forums. For example, while a Social Security number might go for $2, email credentials could sell for as much as $120,000. Hackers can make a lot of money and do so with less worry that they might get caught. Thanks to the Tor browser’s layers of encryption and IP scrambling, it’s difficult to track people down on this part of the web.
Again, although the dark web isn’t inherently bad, you should still be proactive in preventing your personal information from falling into the wrong hands. Here are a few ways you can help keep you and your family safe online:
The dark web might sound scary. The fact is, an everyday internet user like yourself likely won’t have any contact with this level of the internet. That said, it’s still important to take as many precautions as you can to keep your family and your technology safe.
McAfee provides everyday internet users with the tools they need to surf safely and confidently. Our award-winning antivirus software protects against threats like phishing, malware, and ransomware, and we also offer identity protection plans that come with a personalized Protection Score to check the health of your online information. Start browsing with confidence by using McAfee.
The post The Dark Web: A Definitive Guide appeared first on McAfee Blog.
Apple, Google and Microsoft announced this week they will soon support an approach to authentication that avoids passwords altogether, and instead requires users to merely unlock their smartphones to sign in to websites or online services. Experts say the changes should help defeat many types of phishing attacks and ease the overall password burden on Internet users, but caution that a true passwordless future may still be years away for most websites.
Image: Blog.google
The tech giants are part of an industry-led effort to replace passwords, which are easily forgotten, frequently stolen by malware and phishing schemes, or leaked and sold online in the wake of corporate data breaches.
Apple, Google and Microsoft are some of the more active contributors to a passwordless sign-in standard crafted by the FIDO (“Fast Identity Online”) Alliance and the World Wide Web Consortium (W3C), groups that have been working with hundreds of tech companies over the past decade to develop a new login standard that works the same way across multiple browsers and operating systems.
According to the FIDO Alliance, users will be able to sign in to websites through the same action that they take multiple times each day to unlock their devices — including a device PIN, or a biometric such as a fingerprint or face scan.
“This new approach protects against phishing and sign-in will be radically more secure when compared to passwords and legacy multi-factor technologies such as one-time passcodes sent over SMS,” the alliance wrote on May 5.
Sampath Srinivas, director of security authentication at Google and president of the FIDO Alliance, said that under the new system your phone will store a FIDO credential called a “passkey” which is used to unlock your online account.
“The passkey makes signing in far more secure, as it’s based on public key cryptography and is only shown to your online account when you unlock your phone,” Srinivas wrote. “To sign into a website on your computer, you’ll just need your phone nearby and you’ll simply be prompted to unlock it for access. Once you’ve done this, you won’t need your phone again and you can sign in by just unlocking your computer.”
As ZDNet notes, Apple, Google and Microsoft already support these passwordless standards (e.g. “Sign in with Google”), but users need to sign in at every website to use the passwordless functionality. Under this new system, users will be able to automatically access their passkey on many of their devices — without having to re-enroll every account — and use their mobile device to sign into an app or website on a nearby device.
Johannes Ullrich, dean of research for the SANS Technology Institute, called the announcement “by far the most promising effort to solve the authentication challenge.”
“The most important part of this standard is that it will not require users to buy a new device, but instead they may use devices they already own and know how to use as authenticators,” Ullrich said.
Steve Bellovin, a computer science professor at Columbia University and an early internet researcher and pioneer, called the passwordless effort a “huge advance” in authentication, but said it will take a very long time for many websites to catch up.
Bellovin and others say one potentially tricky scenario in this new passwordless authentication scheme is what happens when someone loses their mobile device, or their phone breaks and they can’t recall their iCloud password.
“I worry about people who can’t afford an extra device, or can’t easily replace a broken or stolen device,” Bellovin said. “I worry about forgotten password recovery for cloud accounts.”
Google says that even if you lose your phone, “your passkeys will securely sync to your new phone from cloud backup, allowing you to pick up right where your old device left off.”
Apple and Microsoft likewise have cloud backup solutions that customers using those platforms could use to recover from a lost mobile device. But Bellovin said much depends on how securely such cloud systems are administered.
“How easy is it to add another device’s public key to an account, without authorization?” Bellovin wondered. “I think their protocols make it impossible, but others disagree.”
Nicholas Weaver, a lecturer at the computer science department at University of California, Berkeley, said websites still have to have some recovery mechanism for the “you lost your phone and your password” scenario, which he described as “a really hard problem to do securely and already one of the biggest weaknesses in our current system.”
“If you forget the password and lose your phone and can recover it, now this is a huge target for attackers,” Weaver said in an email. “If you forget the password and lose your phone and CAN’T, well, now you’ve lost your authorization token that is used for logging in. It is going to have to be the latter. Apple has the infrastructure in place to support it (iCloud keychain), but it is unclear if Google does.”
Even so, he said, the overall FIDO approach has been a great tool for improving both security and usability.
“It is a really, really good step forward, and I’m delighted to see this,” Weaver said. “Taking advantage of the phone’s strong authentication of the phone owner (if you have a decent passcode) is quite nice. And at least for the iPhone you can make this robust even to phone compromise, as it is the secure enclave that would handle this and the secure enclave doesn’t trust the host operating system.”
The tech giants said the new passwordless capabilities will be enabled across Apple, Google and Microsoft platforms “over the course of the coming year.” But experts said it will likely take several more years for smaller web destinations to adopt the technology and ditch passwords altogether.
Recent research shows far too many people still reuse or recycle passwords (modifying the same password slightly), which presents an account takeover risk when those credentials eventually get exposed in a data breach. A report in March from cybersecurity firm SpyCloud found 64 percent of users reuse passwords for multiple accounts, and that 70 percent of credentials compromised in previous breaches are still in use.
A March 2022 white paper on the FIDO approach is available here (PDF). A FAQ on it is here.
Netflix has a new documentary series airing next week — “Web of Make Believe: Death, Lies & the Internet” — in which Yours Truly apparently has a decent amount of screen time. The debut episode explores the far-too-common harassment tactic of “swatting” — wherein fake bomb threats or hostage situations are phoned in to police as part of a scheme to trick them into visiting potentially deadly force on a target’s address.
Image: Netflix.com
The producers of the Netflix show said footage from an interview I sat for in early 2020 on swatting and other threats should appear in the first episode. They didn’t specify what additional topics the series would scrutinize, but Netflix’s teaser for the show suggests it concerns cybercrimes that result in deadly, real-world kinetic attacks.
“Conspiracy. Fraud. Violence. Murder,” reads the Netflix short description for the series. “What starts out virtual can get real all too quickly — and when the web is worldwide, so are the consequences.”
Our family has been victimized by multiple swatting attacks over the past decade. Our first swatting, in March 2013, resulted in Fairfax County, Va. police surrounding our home and forcing me into handcuffs at gunpoint. For an excruciating two minutes, I had multiple police officers pointing rifles, shotguns and pistols directly at me.
More recently, our family was subjected to swatting attacks by a neo-Nazi group that targeted journalists, judges and corporate executives. We’ve been fortunate that none of our swatting events ended in physical harm, and that our assailants have all faced justice.
But these dangerous hoaxes can quickly turn deadly: In March 2019, 26-year-old serial swatter Tyler Barriss was sentenced to 20 years in prison for making a phony emergency call to police in late 2017 that resulted in the shooting death of an innocent Kansas resident.
In 2021, an 18-year-old Tennessee man who helped set in motion a fraudulent distress call to police that led to the death of a 60-year-old grandfather in was sentenced to five years in prison.
The first season of the new documentary series will be available on Netflix starting June 15. See you on TV!
It’s difficult to imagine what life was like before the internet. We log in daily to pay bills, shop, watch movies, and check out what friends and family are up to on social media. While the internet has made life easier, we may not consider how our online activities can make personal information — such as our Social Security numbers (SSNs) or bank account and credit card numbers — vulnerable to cybercriminals on the dark web.
Fortunately, you can find out if your information is on the dark web and keep tabs on your sensitive information with extensive dark web monitoring, offered through McAfee’s Identity Protection services.
This article explains what the dark web is, how to find out if personal details have reached the dark web, and how to protect your sensitive information.
Unlike the surface web we use for things like shopping and online banking, the dark web is part of the internet that’s not indexed by search engines. It can only be accessed with special web browsers. A few widely known networks include Tor, I2P, and Riffle.
Cybercriminals can browse, sell, or trade on dark websites with confidence and complete anonymity. Because of its highly layered encryption system, hackers can communicate without giving away their location, IP address, or identity.
Data can end up on the dark web in several ways, including through data breaches, using public Wi-Fi, visiting a nonsecure website, and leaving an offline paper trail.
A cybercriminal may hack into company databases and take personal data, such as email account addresses, passwords, and phone numbers. And while we all love to work at our favorite coffee shop, using an unsecured Wi-Fi network can leave our personal information in public view.
That’s why using a virtual private network (VPN) like McAfee Secure VPN, which comes with bank-grade encryption to scramble your data, can be a good idea. You’ll also only want to visit encrypted webpages when browsing online — keep an eye out for URLs beginning with HTTPS rather than HTTP. The “S” means added security for you. Lastly, shred paper containing your personal information or lock it away until you can.
With identity monitoring through McAfee Identity Protection, you’ll receive notifications if we find your personal information on the dark web. Our extensive monitoring service keeps tabs on up to 60 unique types of personal data and can notify you up to 10 months sooner than similar services. Plus, you get peace of mind with up to $1 million of ID theft coverage and hands-on restoration support to help reclaim your identity after identity theft.
While you can’t remove your information once it’s on the dark web, there are plenty of steps you can take to help protect yourself and prevent your data from falling into the wrong hands. You can:
No one wants their information to end up on the dark web. Fortunately, you can do a few things to minimize your risk of exposure. Here are some tips you can use to keep your data safe.
Identity protection software from McAfee can help keep your information out of the hands of cybercriminals. Some features of McAfee identity protection include expert security support, award-winning antivirus protection, a password manager, and firewall protection. Choose the plan that works best for you and keep tabs on your personal information.
This extra layer of security double-checks your identity when signing into an online account. You enter your password as usual and a unique six-digit, one-time code is sent to a trusted device via text. This added step can help improve the security of your personal information.
When creating or updating your account passwords, make sure to choose ones that are difficult to guess. Avoid using a pet’s name, your name, or other personal information that others can guess. It goes without saying, but don’t share any of your passwords.
Shared content can tell a lot about someone. Have you ever shared the make and model of your first car, your favorite movie or band, or your high school graduation year? This information helps unsavory characters figure out online passwords and security questions.
There are a lot of cool apps out there, and many are harmless. However, some may request access to your location, photos, contact list, and even microphone. Certain apps, especially those filled with malware, can then collect your data and share it with others. Fortunately, Android devices and Apple iPhones allow you to change your permission settings for apps.
With so many emails arriving in our inboxes, we may not always pay close attention to what we’re opening. However, scammers may use phishing emails in an attempt to access your personal information. Sometimes, these emails are obvious, but they can also look legit and appear as a trusted company, such as your bank or credit card company. If something seems amiss, such as a billing error or an invoice, log in through the company’s website rather than click links inside the email.
No one wants their information on the dark web. Thankfully, there are several things you can do to keep your personal information secure, including all-in-one protection from McAfee.
McAfee Total Protection comes with advanced identity monitoring, which provides faster and broader detection for your identity, plus premium antivirus software, safe browsing, and Secure VPN.
With easy setup and extensive monitoring, you can maintain your digital identity and gain peace of mind.
The post A Guide to Finding Out If Your Information Is on the Dark Web appeared first on McAfee Blog.
On December 7, 2021, Google announced it was suing two Russian men allegedly responsible for operating the Glupteba botnet, a global malware menace that has infected millions of computers over the past decade. That same day, AWM Proxy — a 14-year-old anonymity service that rents hacked PCs to cybercriminals — suddenly went offline. Security experts had long seen a link between Glupteba and AWM Proxy, but new research shows AWM Proxy’s founder is one of the men being sued by Google.
AWMproxy, the storefront for renting access to infected PCs, circa 2011.
Launched in March 2008, AWM Proxy quickly became the largest service for crooks seeking to route their malicious Web traffic through compromised devices. In 2011, researchers at Kaspersky Lab showed that virtually all of the hacked systems for rent at AWM Proxy had been compromised by TDSS (a.k.a TDL-4 and Alureon), a stealthy “rootkit” that installs deep within infected PCs and loads even before the underlying Windows operating system boots up.
In March 2011, security researchers at ESET found TDSS was being used to deploy Glupteba, another rootkit that steals passwords and other access credentials, disables security software, and tries to compromise other devices on the victim’s network — such as Internet routers and media storage servers — for use in relaying spam or other malicious traffic.
A report from the Polish computer emergency response team (CERT Orange Polksa) found Glupteba was by far the biggest malware threat in 2021.
Like its predecessor TDSS, Glupteba is primarily distributed through “pay-per-install” or PPI networks, and via traffic purchased from traffic distribution systems (TDS). Pay-per-install networks try to match cybercriminals who already have access to large numbers of hacked PCs with other crooks seeking broader distribution of their malware.
In a typical PPI network, clients will submit their malware—a spambot or password-stealing Trojan, for example —to the service, which in turn charges per thousand successful installations, with the price depending on the requested geographic location of the desired victims. One of the most common ways PPI affiliates generate revenue is by secretly bundling the PPI network’s installer with pirated software titles that are widely available for download via the web or from file-sharing networks.
An example of a cracked software download site distributing Glupteba. Image: Google.com.
Over the past decade, both Glupteba and AWM Proxy have grown substantially. When KrebsOnSecurity first covered AWM Proxy in 2011, the service was selling access to roughly 24,000 infected PCs scattered across dozens of countries. Ten years later, AWM Proxy was offering 10 times that number of hacked systems on any given day, and Glupteba had grown to more than one million infected devices worldwide.
There is also ample evidence to suggest that Glupteba may have spawned Meris, a massive botnet of hacked Internet of Things (IoT) devices that surfaced in September 2021 and was responsible for some of the largest and most disruptive distributed denial-of-service (DDoS) attacks the Internet has ever seen.
But on Dec. 7, 2021, Google announced it had taken technical measures to dismantle the Glupteba botnet, and filed a civil lawsuit (PDF) against two Russian men thought to be responsible for operating the vast crime machine. AWM Proxy’s online storefront disappeared that same day.
AWM Proxy quickly alerted its customers that the service had moved to a new domain, with all customer balances, passwords and purchase histories seamlessly ported over to the new home. However, subsequent takedowns targeting AWM Proxy’s domains and other infrastructure have conspired to keep the service on the ropes and frequently switching domains ever since.
Earlier this month, the United States, Germany, the Netherlands and the U.K. dismantled the “RSOCKS” botnet, a competing proxy service that had been in operation since 2014. KrebsOnSecurity has identified the owner of RSOCKS as a 35-year-old from Omsk, Russia who runs the world’s largest forum catering to spammers.
The employees who kept things running for RSOCKS, circa 2016.
Shortly after last week’s story on the RSOCKS founder, I heard from Riley Kilmer, co-founder of Spur.us, a startup that tracks criminal proxy services. Kilmer said RSOCKS was similarly disabled after Google’s combined legal sneak attack and technical takedown targeting Glupteba.
“The RSOCKS website gave you the estimated number of proxies in each of their subscription packages, and that number went down to zero on Dec. 7,” Kilmer said. “It’s not clear if that means the services were operated by the same people, or if they were just using the same sources (i.e., PPI programs) to generate new installations of their malware.”
Kilmer said each time his company tried to determine how many systems RSOCKS had for sale, they found each Internet address being sold by RSOCKS was also present in AWM Proxy’s network. In addition, Kilmer said, the application programming interfaces (APIs) used by both services to keep track of infected systems were virtually identical, once again suggesting strong collaboration.
“One hundred percent of the IPs we got back from RSOCKS we’d already identified in AWM,” Kilmer said. “And the IP port combinations they give you when you access an individual IP were the same as from AWM.”
In 2011, KrebsOnSecurity published an investigation that identified one of the founders of AWM Proxy, but Kilmer’s revelation prompted me to take a fresh look at the origins of this sprawling cybercriminal enterprise to determine if there were additional clues showing more concrete links between RSOCKS, AWM Proxy and Glupteba.
Supporting Kilmer’s theory that AWM Proxy and RSOCKS may simply be using the same PPI networks to spread, further research shows the RSOCKS owner also had an ownership stake in AD1[.]ru, an extremely popular Russian-language pay-per-install network that has been in operation for at least a decade.
Google took aim at Glupteba in part because its owners were using the botnet to divert and steal vast sums in online advertising revenue. So it’s more than a little ironic that the critical piece of evidence linking all of these operations begins with a Google Analytics code included in the HTML code for the original AWM Proxy back in 2008 (UA-3816536).
That analytics code also was present on a handful of other sites over the years, including the now-defunct Russian domain name registrar Domenadom[.]ru, and the website web-site[.]ru, which curiously was a Russian company operating a global real estate appraisal business called American Appraisal.
Two other domains connected to that Google Analytics code — Russian plastics manufacturers techplast[.]ru and tekhplast.ru — also shared a different Google Analytics code (UA-1838317) with web-site[.]ru and with the domain “starovikov[.]ru.”
The name on the WHOIS registration records for the plastics domains is an “Alexander I. Ukraincki,” whose personal information also is included in the domains tpos[.]ru and alphadisplay[.]ru, both apparently manufacturers of point-of-sale payment terminals in Russia.
Constella Intelligence, a security firm that indexes passwords and other personal information exposed in past data breaches, revealed dozens of variations on email addresses used by Alexander I. Ukraincki over the years. Most of those email addresses start with some variation of “uai@” followed by a domain from one of the many Russian email providers (e.g., yandex.ru, mail.ru). [Full disclosure: Constella is currently an advertiser on this website].
But Constella also shows those different email addresses all relied on a handful of passwords — most commonly “2222den” and “2222DEN.” Both of those passwords have been used almost exclusively in the past decade by the person who registered more than a dozen email addresses with the username “dennstr.”
The dennstr identity leads to several variations on the same name — Denis Strelinikov, or Denis Stranatka, from Ukraine, but those clues ultimately led nowhere promising. And maybe that was the point.
Things began looking brighter after I ran a search in DomainTools for web-site[.]ru’s original WHOIS records, which shows it was assigned in 2005 to a “private person” who used the email address lycefer@gmail.com. A search in Constella on that email address says it was used to register nearly two dozen domains, including starovikov.ru and starovikov[.]com.
A cached copy of the contact page for Starovikov[.]com shows that in 2008 it displayed the personal information for a Dmitry Starovikov, who listed his Skype username as “lycefer.”
Finally, Russian incorporation documents show the company LLC Website (web-site[.]ru)was registered in 2005 to two men, one of whom was named Dmitry Sergeevich Starovikov.
Bringing this full circle, Google says Starovikov is one of the two operators of the Glupteba botnet:
The cover page for Google’s lawsuit against the alleged Glupteba botnet operators.
Mr. Starovikov did not respond to requests for comment. But attorneys for Starovikov and his co-defendant last month filed a response to Google’s complaint in the Southern District of New York, denying (PDF) their clients had any knowledge of the scheme.
Despite all of the disruption caused by Google’s legal and technical meddling, AWM is still around and nearly as healthy as ever, although the service has been branded with a new name and there are dubious claims of new owners. Advertising customer plans ranging from $50 a day to nearly $700 for “VIP access,” AWM Proxy says its malware has been running on approximately 175,000 systems worldwide over the last 24 hours, and that roughly 65,000 of these systems are currently online.
AWM Proxy, as it exists today.
Meanwhile, the administrators of RSOCKS recently alerted customers that the service and any unspent balances will soon be migrated over to a new location.
Many people seem to equate spending time, money and effort to investigate and prosecute cybercriminals with the largely failed war on drugs, meaning there is an endless supply of up-and-coming crooks who will always fill in any gaps in the workforce whenever cybercriminals face justice.
While that may be true for many low-level cyber thieves today, investigations like these show once again how small the cybercriminal underground really is. It also shows how it makes a great deal of sense to focus efforts on targeting and disrupting the relatively small number of established hackers who remain the real force multipliers of cybercrime.
Twice in the past month KrebsOnSecurity has heard from readers who had their accounts at big-three credit bureau Experian hacked and updated with a new email address that wasn’t theirs. In both cases the readers used password managers to select strong, unique passwords for their Experian accounts. Research suggests identity thieves were able to hijack the accounts simply by signing up for new accounts at Experian using the victim’s personal information and a different email address.
John Turner is a software engineer based in Salt Lake City. Turner said he created the account at Experian in 2020 to place a security freeze on his credit file, and that he used a password manager to select and store a strong, unique password for his Experian account.
Turner said that in early June 2022 he received an email from Experian saying the email address on his account had been changed. Experian’s password reset process was useless at that point because any password reset links would be sent to the new (impostor’s) email address.
An Experian support person Turner reached via phone after a lengthy hold time asked for his Social Security Number (SSN) and date of birth, as well as his account PIN and answers to his secret questions. But the PIN and secret questions had already been changed by whoever re-signed up as him at Experian.
“I was able to answer the credit report questions successfully, which authenticated me to their system,” Turner said. “At that point, the representative read me the current stored security questions and PIN, and they were definitely not things I would have used.”
Turner said he was able to regain control over his Experian account by creating a new account. But now he’s wondering what else he could do to prevent another account compromise.
“The most frustrating part of this whole thing is that I received multiple ‘here’s your login information’ emails later that I attributed to the original attackers coming back and attempting to use the ‘forgot email/username’ flow, likely using my SSN and DOB, but it didn’t go to their email that they were expecting,” Turner said. “Given that Experian doesn’t support two-factor authentication of any kind — and that I don’t know how they were able to get access to my account in the first place — I’ve felt very helpless ever since.”
Arthur Rishi is a musician and co-executive director of the Boston Landmarks Orchestra. Rishi said he recently discovered his Experian account had been hijacked after receiving an alert from his credit monitoring service (not Experian’s) that someone had tried to open an account in his name at JPMorgan Chase.
Rishi said the alert surprised him because his credit file at Experian was frozen at the time, and Experian did not notify him about any activity on his account. Rishi said Chase agreed to cancel the unauthorized account application, and even rescinded its credit inquiry (each credit pull can ding your credit score slightly).
But he never could get anyone from Experian’s support to answer the phone, despite spending what seemed like eternity trying to progress through the company’s phone-based system. That’s when Rishi decided to see if he could create a new account for himself at Experian.
“I was able to open a new account at Experian starting from scratch, using my SSN, date of birth and answering some really basic questions, like what kind of car did you take out a loan for, or what city did you used to live in,’ Rishi said.
Upon completing the sign-up, Rishi noticed that his credit was unfrozen.
Like Turner, Rishi is now worried that identity thieves will just hijack his Experian account once more, and that there is nothing he can do to prevent such a scenario. For now, Rishi has decided to pay Experian $25.99 a month to more closely monitor his account for suspicious activity. Even using the paid Experian service, there were no additional multi-factor authentication options available, although he said Experian did send a one-time code to his phone via SMS recently when he logged on.
“Experian now sometimes does require MFA for me if I use a new browser or have my VPN on,” Rishi said, but he’s not sure if Experian’s free service would have operated differently.
“I get so angry when I think about all this,” he said. “I have no confidence this won’t happen again.”
In a written statement, Experian suggested that what happened to Rishi and Turner was not a normal occurrence, and that its security and identity verification practices extend beyond what is visible to the user.
“We believe these are isolated incidents of fraud using stolen consumer information,” Experian’s statement reads. “Specific to your question, once an Experian account is created, if someone attempts to create a second Experian account, our systems will notify the original email on file.”
“We go beyond reliance on personally identifiable information (PII) or a consumer’s ability to answer knowledge-based authentication questions to access our systems,” the statement continues. “We do not disclose additional processes for obvious security reasons; however, our data and analytical capabilities verify identity elements across multiple data sources and are not visible to the consumer. This is designed to create a more positive experience for our consumers and to provide additional layers of protection. We take consumer privacy and security seriously, and we continually review our security processes to guard against constant and evolving threats posed by fraudsters.”
KrebsOnSecurity sought to replicate Turner and Rishi’s experience — to see if Experian would allow me to re-create my account using my personal information but a different email address. The experiment was done from a different computer and Internet address than the one that created the original account years ago.
After providing my Social Security Number (SSN), date of birth, and answering several multiple choice questions whose answers are derived almost entirely from public records, Experian promptly changed the email address associated with my credit file. It did so without first confirming that new email address could respond to messages, or that the previous email address approved the change.
Experian’s system then sent an automated message to the original email address on file, saying the account’s email address had been changed. The only recourse Experian offered in the alert was to sign in, or send an email to an Experian inbox that replies with the message, “this email address is no longer monitored.”
After that, Experian prompted me to select new secret questions and answers, as well as a new account PIN — effectively erasing the account’s previously chosen PIN and recovery questions. Once I’d changed the PIN and security questions, Experian’s site helpfully reminded me that I have a security freeze on file, and would I like to remove or temporarily lift the security freeze?
To be clear, Experian does have a business unit that sells one-time password services to businesses. While Experian’s system did ask for a mobile number when I signed up a second time, at no time did that number receive a notification from Experian. Also, I could see no option in my account to enable multi-factor authentication for all logins.
How does Experian differ from the practices of Equifax and TransUnion, the other two big consumer credit reporting bureaus? When KrebsOnSecurity tried to re-create an existing account at TransUnion using my Social Security number, TransUnion rejected the application, noting that I already had an account and prompting me to proceed through its lost password flow. The company also appears to send an email to the address on file asking to validate account changes.
Likewise, trying to recreate an existing account at Equifax using personal information tied to my existing account prompts Equifax’s systems to report that I already have an account, and to use their password reset process (which involves sending a verification email to the address on file).
KrebsOnSecurity has long urged readers in the United States to place a security freeze on their files with the three major credit bureaus. With a freeze in place, potential creditors can’t pull your credit file, which makes it very unlikely anyone will be granted new lines of credit in your name. I’ve also advised readers to plant their flag at the three major bureaus, to prevent identity thieves from creating an account for you and assuming control over your identity.
The experiences of Rishi, Turner and this author suggest Experian’s practices currently undermine both of those proactive security measures. Even so, having an active account at Experian may be the only way you find out when crooks have assumed your identity. Because at least then you should receive an email from Experian saying they gave your identity to someone else.
In April 2021, KrebsOnSecurity revealed how identity thieves were exploiting lax authentication on Experian’s PIN retrieval page to unfreeze consumer credit files. In those cases, Experian failed to send any notice via email when a freeze PIN was retrieved, nor did it require the PIN to be sent to an email address already associated with the consumer’s account.
A few days after that April 2021 story, KrebsOnSecurity broke the news that an Experian API was exposing the credit scores of most Americans.
Emory Roan, policy counsel for the Privacy Rights Clearinghouse, said Experian not offering multi-factor authentication for consumer accounts is inexcusable in 2022.
“They compound the problem by gating the recovery process with information that’s likely available or inferable from third party data brokers, or that could have been exposed in previous data breaches,” Roan said. “Experian is one of the largest Consumer Reporting Agencies in the country, trusted as one of the few essential players in a credit system Americans are forced to be part of. For them to not offer consumers some form of (free) MFA is baffling and reflects extremely poorly on Experian.”
Nicholas Weaver, a researcher for the International Computer Science Institute at University of California, Berkeley, said Experian has no real incentive to do things right on the consumer side of its business. That is, he said, unless Experian’s customers — banks and other lenders — choose to vote with their feet because too many people with frozen credit files are having to deal with unauthorized applications for new credit.
“The actual customers of the credit service don’t realize how much worse Experian is, and this isn’t the first time Experian has screwed up horribly,” Weaver said. “Experian is part of a triopoly, and I’m sure this is costing their actual customers money, because if you have a credit freeze that gets lifted and somebody loans against it, it’s the lender who eats that fraud cost.”
And unlike consumers, he said, lenders do have a choice in which of the triopoly handles their credit checks.
“I do think it’s important to point out that their real customers do have a choice, and they should switch to TransUnion and Equifax,” he added.
More greatest hits from Experian:
2017: Experian Site Can Give Anyone Your Credit Freeze PIN
2015: Experian Breach Affects 15 Million Customers
2015: Experian Breach Tied to NY-NJ ID Theft Ring
2015: At Experian, Security Attrition Amid Acquisitions
2015: Experian Hit With Class Action Over ID Theft Service
2014: Experian Lapse Allowed ID Theft Service Access to 200 Million Consumer Records
2013: Experian Sold Consumer Data to ID Theft Service
Update, 10:32 a.m.: Updated the story to clarify that while Experian does sometimes ask users to enter a one-time code sent via SMS to the number on file, there does not appear to be any option to enable this on all logins.
The 911 service as it exists today.
For the past seven years, an online service known as 911 has sold access to hundreds of thousands of Microsoft Windows computers daily, allowing customers to route their Internet traffic through PCs in virtually any country or city around the globe — but predominantly in the United States. 911 says its network is made up entirely of users who voluntarily install its “free VPN” software. But new research shows the proxy service has a long history of purchasing installations via shady “pay-per-install” affiliate marketing schemes, some of which 911 operated on its own.
911[.]re is one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.
From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.
The current prices for 911’s proxies.
Researchers at the University of Sherbrooke in Canada recently published an analysis of 911, and found there were roughly 120,000 PCs for rent via the service, with the largest number of them located in the United States.
“The 911[.]re network uses at least two free VPN services to lure its users to install a malware-like software that achieves persistence on the user’s computer,” the researchers wrote. “During the research we identified two free VPN services that [use] a subterfuge to lure users to install software that looks legitimate but makes them part of the network. These two software are currently unknown to most if not all antivirus companies.”
A depiction of the Proxygate service. Image: University of Sherbrooke.
The researchers concluded that 911 is supported by a “mid scale botnet-like infrastructure that operates in several networks, such as corporate, government and critical infrastructure.” The Canadian team said they found many of the 911 nodes available for rent were situated within several major US-based universities and colleges, critical infrastructures such as clean water, defense contractors, law enforcement and government networks.
Highlighting the risk that 911 nodes could pose to internal corporate networks, they observed that “the infection of a node enables the 911.re user to access shared resources on the network such as local intranet portals or other services.”
“It also enables the end user to probe the LAN network of the infected node,” the paper continues. “Using the internal router, it would be possible to poison the DNS cache of the LAN router of the infected node, enabling further attacks.”
The 911 user interface, as it existed when the service first launched in 2016.
A review of the clues left behind by 911’s early days on the Internet paint a more complete picture of this long-running proxy network. The domain names used by 911 over the years have a few common elements in their original WHOIS registration records, including the address ustraffic@qq.com and a Yunhe Wang from Beijing.
That ustraffic email is tied to a small number of interesting domains, including browsingguard[.]com, cleantraffic[.]net, execlean[.]net, proxygate[.]net, and flashupdate[.]net.
A cached copy of flashupdate[.]net available at the Wayback Machine shows that in 2016 this domain was used for the “ExE Bucks” affiliate program, a pay-per-install business which catered to people already running large collections of hacked computers or compromised websites. Affiliates were paid a set amount for each installation of the software, with higher commissions for installs in more desirable nations, particularly Europe, Canada and the United States.
“We load only one software — it’s a Socks5 proxy program,” read the message to ExE Bucks affiliates. The website said affiliates were free to spread the proxy software by any means available (i.e. “all promotion methods allowed”). The website’s copyright suggests the ExE Bucks affiliate program dates back to 2012.
A cached copy of flashupdate[.]net circa 2016, which shows it was the home of a pay-per-install affiliate program that incentivized the silent installation of its software. “FUD” in the ad above refers to software and download links that are “Fully UnDetectable” as suspicious or malicious by all antivirus software.
Another domain tied to the ustraffic@qq.com email in 2016 was ExeClean[.]net, a service that advertised to cybercriminals seeking to obfuscate their malicious software so that it goes undetected by all or at least most of the major antivirus products on the market.
“Our technology ensures the maximum security from reverse engineering and antivirus detections,” ExEClean promised.
The Exe Clean service made malware look like goodware to antivirus products.
Yet another domain connected to the ustraffic email is p2pshare[.]net, which advertised “free unlimited internet file-sharing platform” for those who agreed to install their software.
p2pshare.net, which bundled 911 proxy with an application that promised access to free unlimited internet file-sharing.
Still more domains associated with ustraffic@qq.com suggest 911’s proxy has been disguised as security updates for video player plugins, including flashplayerupdate[.]xyz, mediaplayerupdate[.]xyz, and videoplayerupdate[.]xyz.
The earliest version of the 911 website available from the Wayback Machine is from 2016. A sister service called proxygate[.]net launched roughly a year prior to 911 as a “free” public test of the budding new residential proxy service. “Basically using clients to route for everyone,” was how Proxygate described itself in 2016.
For more than a year after its founding, the 911 website was written entirely in Simplified Chinese. The service has only ever accepted payment via virtual currencies such as Bitcoin and Monero, as well as Alipay and China UnionPay, both payment platforms based in China.
Initially, the terms and conditions of 911’s “End User License Agreement (EULA) named a company called Wugaa Enterprises LLC, which was registered in California in 2016. Records from the California Secretary of State office show that in November 2016, Wugaa Enterprises said it was in the Internet advertising business, and had named as its CEO as one Nicolae Aurelian Mazgarean of Brasov, Romania.
A search of European VAT numbers shows the same Brasov, RO address tied to an enterprise called PPC Leads SRL (in the context of affiliate-based marketing, “PPC” generally refers to the term “pay-per-click”).
911’s EULA would later change its company name and address in 2017, to International Media Ltd. in the British Virgin Islands. That is the same information currently displayed on the 911 website.
The EULA attached to 911 software downloaded from browsingguard[.]com (tied to the same ustraffic@qq email that registered 911) references a company called Gold Click Limited. According to the UK Companies House, Gold Click Limited was registered in 2016 to a 34-year-old Yunhe Wang from Beijing City. Many of the WHOIS records for the above mentioned domains also include the name Yunhe Wang, or some variation thereof.
In a response to questions from KrebsOnSecurity, 911 said the researchers were wrong, and that 911 has nothing to do with any of the other domains mentioned above.
“We have 911 SDK link and how it works described clearly in the “Terms of use” of affiliated partners products, and we have details of how the community powered network works on our webpages,” read an email response.
“Besides that, for protecting the end users, we banned many domains’ access and blocked the vulnerable ports, e.g. spamming emails, and torrent is not possible from the 911 network,” the reply continued. “Same as scanning and many others…Accessing to the Lan network and router is also blocked. We are monitoring 911 user’s account closely, once any abnormal behavior detected, we suspend the user’s account right away.”
911 has remained one of the most popular services among denizens of the cybercrime underground for years, becoming almost shorthand for connecting to that “last mile” of cybercrime. Namely, the ability to route one’s malicious traffic through a computer that is geographically close to the consumer whose credit card they’re about to charge at some website, or whose bank account they’re about to empty.
Given the frequency with which 911 has been praised by cybercrooks on the top forums, it was odd to find the proprietors of 911 do not appear to have created any official support account for the service on any of several dozen forums reviewed by this author going back a decade. However there are two cybercriminal identities on the forums that have responded to individual 911 help requests, and who promoted the sale of 911 accounts via their handles.
Both of these identities were active on the crime forum fl.l33t[.]su between 2016 and 2019. The user “Transfer” advertised and sold access to 911 from 2016 to 2018, amid many sales threads where they advertised expensive electronics and other consumer goods that were bought online with stolen credit cards.
In a 2017 discussion on fl.l33t[.]su, the user who picked the handle “527865713” could be seen answering private messages in response to help inquiries seeking someone at 911. That identity is tied to an individual who for years advertised the ability to receive and relay large wire transfers from China.
One ad from this user in 2016 offered a “China wire service” focusing on Western Union payments, where “all transfers are accepted in China.” The service charged 20 percent of all “scam wires,” unauthorized wire transfers resulting from bank account takeovers or scams like CEO impersonation schemes.
In August 2021, 911’s biggest competitor — a 15-year-old proxy network built on malware-compromised PCs called VIP72 — abruptly closed up shop. Almost overnight, an overwhelming number of former VIP72 customers began shifting their proxy activities to 911.
The login page for VIP72, until recently 911’s largest competitor.
That’s according to Riley Kilmer, co-founder of Spur.us — a security company that monitors anonymity services. Kilmer said 911 also gained an influx of new customers after the Jan. 2022 closure of LuxSocks, another malware-based proxy network.
“911’s user base skyrocketed after VIP72 and then LuxSocks went away,” Kilmer said. “And it’s not hard to see why. 911 and VIP72 are both Windows-based apps that operate in a similar way, where you buy private access to IPs.”
Kilmer said 911 is interesting because it appears to be based in China, while nearly all of the other major proxy networks are Russian-backed or Russian-based.
“They have two basic methods to get new IPs,” Kilmer said. “The free VPN apps, and the other is trojanized torrents. They’ll re-upload Photoshop and stuff like that so that it’s backdoored with the 911 proxy. They claim the proxy is bundled with legitimate software and that users all agree to their Terms of Service, meanwhile they can hide behind the claim that it was some affiliate who installed the software, not them.”
Kilmer said at last count, 911 had nearly 200,000 proxy nodes for sale, spanning more than 200 countries: The largest geographic concentration is the United States, where more than 42,000 proxies are currently for rent by the service.
Beware of “free” or super low-cost VPN services. Proper VPN services are not cheap to operate, so the revenue for the service has to come from somewhere. And there are countless “free” VPN services that are anything but, as we’ve seen with 911.
In general, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others. Many free VPN services will enlist users as VPN nodes for others to use, and some even offset costs by collecting and reselling data from their users.
All VPN providers claim to prioritize the privacy of their users, but many then go on to collect and store all manner of personal and financial data from those customers. Others are fairly opaque about their data collection and retention policies.
I’ve largely avoided wading into the fray about which VPN services are best, but there are so many shady and just plain bad ones out there that I’d be remiss if I didn’t mention one VPN provider whose business practices and transparency of operation consistently distinguish them from the rest. If maintaining your privacy and anonymity are primary concerns for you as a VPN user, check out Mullvad.net.
Let me make clear that KrebsOnSecurity does not have any financial or business ties to this company (for the avoidance of doubt, this post doesn’t even link to them). I mention it only because I’ve long been impressed with their candor and openness, and because Mullvad goes out of its way to discourage customers from sharing personal or financial data.
To that end, Mullvad will even accept mailed payments of cash to fund accounts, quite a rarity these days. More importantly, the service doesn’t ask users to share phone numbers, email addresses or any other personal information. Nor does it require customers to create passwords: Each subscription can be activated just by entering a Mullvad account number (woe to those who lose their account number).
I wish more companies would observe this remarkably economical security practice, which boils down to the mantra, “You don’t have to protect what you don’t collect.”
Update, July 24, 11:15 a.m. ET: 911’s homepage now includes a banner saying the service has halted new registrations and payments. “We are reviewing our network and adding a series of security measures to prevent misuse of our services,” the message reads. “Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”
Update, July 30, 10:07 a.m. ET: 911 announced on July 28 that it is permanently closing down, following a series of data breaches this month that 911 says resulted in the deletion of customer data.
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