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In an earlier article, we took a look at smartphone alternatives for free-ranging kids. Next up is the follow-on conversation … the time you give them their first, fully functional smartphone—and how to manage having it in your lives.
For children, learning to use a first smartphone is just like learning to ride a bike. And that’s just as true for you just as it is for them.
When a child learns to ride a bike, they take it in steps and stages. Maybe they start tooling around on little kick-bikes, a tricycle, scooter, or so on, just to get their feet under them so to speak. Next, it’s that first bike with training wheels, and then the big day that they come off (complete with a few scrapes and bruises too). They’re on two wheels, and a whole new world has opened up for them—one that you have to monitor and parent as you give them increasing freedom to roam—from the block, to the neighborhood, to your town—as they grow older and more responsible.
Now, apply that same progression to the day your child finally gets their first smartphone. Plenty has led up to that moment: the times when they first tapped around your phone as a toddler, when as a preschooler they watched cartoons on a tablet, and maybe when they got a little older they had some other device, like a smartphone alternative designed just for kids.
Then comes along that first smartphone. And for parents it’s a game-changer, because it opens up yet another new world to them. The entire internet.
As you can see, your child doesn’t enter the world of smartphones entirely cold. They’ve already been on the internet and had the chance to experience selective slices of it under your supervision. But a smartphone—well, that’s another story entirely. A smartphone, out of the box, is a key to the broader internet. And just as you likely wouldn’t let your brand-new cyclist ride five miles to go and buy ice cream in town, there are plenty of places you wouldn’t let your new internet user go.
What follows here are a few words of advice that can ease your child into that new world, and ease you into it as well, so that you can all get the tremendous benefits of smartphone ownership with more confidence and care.
Whether you go with an Android device or iPhone, make sure you protect it. You can get mobile security for Android phones and mobile security for iPhones that’ll give you basic protection, like system scans, along with further protection that steers your child clear of suspicious websites and links. While I recommend protection for both types of phones, I strongly recommend it for Android phones given the differences in the way Apple and Android handle the code that runs their operating systems.
Apple is a “closed platform,” meaning that they do not release their source code to the public and partners. Meanwhile, Android is “open-source” code, which makes it easier for people to modify the code—hackers included. So while Apple phones have been historically less prone to attacks than Android phones, any device you own is inherently a potential target, simply because its connected to the internet. Protect it. (Also, for more on the differences between the security on Android phones and iPhones, check out this article from How-To Geek. It’s worth the quick read.)
Next up on your list is to establish a set of parental controls for the smartphone. You’ll absolutely want these as well. After all, you won’t be able to look over their shoulder while they’re using their phone like you could when they were little. Think of it as the next line of protection you can provide as a parent. A good set of parental controls will allow you to:
• Monitor their activity on their phone—what they’re doing and how much they’re doing it.
• Limit their screen time—allowing you to restrict access during school hours or select times at home.
• Block apps and filter websites—a must for keeping your children away from distractions or inappropriate content.
The great thing about parental controls is that they’re not set in stone. They give you the flexibility to parent as you need to parent, whether that’s putting the phone in a temporary time out to encourage time away from the screen or expanding access to more apps and sites as they get older and show you that they’re ready for the responsibility. Again, think about that first bike and the day you eventually allowed your child ride beyond the block. They’ll grow and become more independent on their phone too.
Unlike those rotisserie ovens sold on late-night infomercials, a smartphone isn’t a “set it and forget it” proposition. Moreover, you won’t find the best monitoring, safety, and guidance software in an app store. That’s because it’s you.
As a parent, you already have a strong sense of what does and does not work for your household. Those rules, those expectations, need to make the jump from your household to your child’s smartphone and your child’s behavior on that smartphone. Obviously, there’s no software for that. Here’s the thing, though: they’ve established some of those behaviors already, simply by looking at you. Over the years, your child has seen your behavior with the phone. And let’s face it, none of us have been perfect here. We’ll sneak a peek at our phones while waiting for the food to show up to the table at a restaurant or cracked open our phones right as we’ve cracked open our eyes at the start of the day.
So, for starters, establishing the rules you want your child to follow may mean making some fresh rules for yourself and the entire household. For example, you may establish that the dinner table is a phone-free zone or set a time in the evening when phones are away before bedtime. (On a side note, research shows that even dim light from a smartphone can impact a person’s sleep patterns and their health overall, so you’ll want to consider that for your kids—and yourself!)
Whatever the rules you set in place end up being, make them as part of a conversation. Children of smartphone age will benefit from knowing not only what the rules are but why they’re important. Aside from wanting them to be safe and well, part of the goal here is to prepare them for the online world. Understanding “the why” is vital to that.
And that leads us to “The Internet Talk.”. In a recent McAfee blog on “What Security Means to Families,” we referred to the internet as a city, the biggest one there is. And if we think about letting our children head into town on their bikes, the following excerpt from that blog extends that idea to the internet:
For all its libraries, playgrounds, movie theaters, and shopping centers, there are dark alleys and derelict lots as well. Not to mention places that are simply age appropriate for some and not for others. Just as we give our children freer rein to explore their world on their own as they get older, the same holds true for the internet. There are some things we don’t want them to see and do.
There are multiple facets to “The Talk,” ranging anywhere from “stranger danger” to cyberbullying, and just general internet etiquette—not to mention the basics of keeping safe from things like malware, bad links, and scams. That’s a lot! Right? It sure is.
The challenge is this: while we’ve grown up with or grown into the internet over the course of our lives, the majority of children are amongst the first waves of children who were “born into” the internet. As parents, that means we’re learning much, if not all, of what we know about digital parenting from scratch.
The good news is that you’re far from alone. Indeed, a good portion of our blog is dedicated entirely to family safety. And with that, I’ve pulled out a few select articles below that can give you some information and inspiration for when it’s time to have “The Internet Talk.”
• Stranger Danger
• Keeping Your Kids Safe from Predators Online
• Building Digital Literacy
• Screen Time and Sleep Deprivation in Kids
• Lessons Learned: A Decade of Digital Parenting
• Social Influencers and Your Kids
• Getting Kids to Care About Their Safety Online
And those are just a few for starters. We have plenty more, and a quick search will keep them coming. Meanwhile, know that once you have The Internet Talk, keep talking. Making sure your child is safe and happy on the internet is an ongoing process—and conversation, which will cover more in a moment.
One reason parents often cite for giving their child a smartphone is its location tracking capabilities that allow parents to see where their children are ranging about with a quick glance. And whether or not you choose to use such tracking features, that’s a decision you’ll have to make. However, consider your child’s privacy when you do. That’s not to say that you’re not in charge or that you shouldn’t track your child. Rather, it’s a reminder that your child is in fact getting older. Their sense of space and privacy is growing. Thus, if you choose to monitor their location, let them know you’re doing it. Be above the board with the intent that if you don’t hide anything from them, they’ll be less inclined to hide anything from you.
The same applies to parental controls software. Many of them will issue a report of app usage and time spent using the app, along with surfing habits too. Go ahead, monitor those early on and then adjust as them as it feels right to you. Let your child know that you’re doing it and why.
Another thing I’ve seen many of the parents I know do is share the credentials to any social media account their child sets up. Doing this openly lets your child take those first steps into social media (when you feel they’re ready) while giving you the opportunity to monitor, correct, and even cheer on certain behaviors you see. Granted, it’s not unusual for kids to work around this by setting up alternate accounts that they hide from their parents. With parental controls in place, you can mitigate some of that behavior, yet vigilance and openness on your part will be the greatest tool you have in that instance.
While you’re at it, go ahead and have conversations with your kid about what they’re doing online. Next time you’re in the car, ask what’s the latest app their friends are using. Take a peek at what games they’re playing. Download that game yourself, give it a try, and play it online with them if you can. This kind of engagement makes it normal to talk about the internet and what’s happening on it. Should the time come to discuss more serious topics or pressing matters (like a cyberbullying event, for instance), you have a conversational foundation already built.
So, as we’ve discussed, technology is only part of the answer when managing that first smartphone in your child’s life. The other part is you. No solution works without your engagement, care, consistent application of rules, and clear expectations for behavior.
So, as you once looked on proudly as those training wheels came off your child’s first bike, you’ll want to consider doing the digital equivalent in those first months of that first smartphone. Keep your eyes and ears open as they use it. Have conversations about where their digital travels have taken them—the games they’re playing, the friends they’re chatting with. While you do, keep a sharp eye on their moods and feelings. Any changes could be a sign that you need to step in and catch them before they fall or pick them up right after they’ve fallen.
In all, your child’s first smartphone is a wonderful moment for any family, as it represents another big step in growing up. Celebrate it, have fun with it, and play your role in making sure your child gets the very best out of it.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post The First Smartphone for Free-Ranging Kids appeared first on McAfee Blogs.
We’ve all come to a realization that we don’t go anywhere without our phone. It’s a utility that helps us navigate our daily lives: directions, schedules, shopping, discounts, banking, and so on. And as our reliance on our smartphone continues to grow, it’s no wonder that hackers have taken notice. This time, it’s another case of an app gone rogue.
With over 10 million downloads, the Barcode Scanner app provided users with a basic QR code reader and barcode generator, useful for things like making purchases and redeeming discounts. Then, most likely in a recent update, the app began to deliver ad-producing malware onto users’ phones – with the malware being traced back to the Android Barcode Scanner app. While Barcode Scanner was previously benign, it is believed that a hacker injected malicious code into the app before the latest update, pushing malware onto Android devices. Once installed, the malware hijacks your default web browsers and redirects you to random advertisements.
In a typical case of malvertising, or malicious advertising, fraudsters submit infected graphic or text ads to legitimate advertisement networks, which often can’t distinguish harmful ads from trustworthy ones. Under the guise of everyday pop-ups, these malicious ads push fake browser updates, free utilities, or antivirus programs in the hope that unsuspecting users will click. Depending on what kind of programs the malicious ads succeed in downloading, hackers might steal your data, encrypt or delete your information, or hijack your computer functions – as is the case with the Barcode Scanner’s malware.
While Google has taken down the Barcode Scanner from its store, it has not been deleted from infected devices. So, if you have the app on your phone, it’s time to uninstall it from your device manually…ASAP.
We all need to reflect on the state of our digital health, especially as hackers continue to target us through the device we use most – our phones. To help protect your data, family, and friends, check out these security tactics to keep sneaky mobile threats out:
While some malicious apps do make it through the app store screening process, most attack downloads appear to stem from social media, fake ads, and other unofficial app sources. Before downloading an app to your device, do some quick research about the origin and developer.
Reviews and rankings are still a suitable method of determining whether an app is legitimate. However, watch out for assessments that reuse repetitive or straightforward phrases, as this could be a sign of a fraudulent review.
Developers are actively working to identify and address security issues. Frequently update your operating systems and apps so that they have the latest fixes and security protections.
Holistic security solutions across all devices continues to be a strong defensive measure to protect your data and privacy from online threats like malware.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Millions Affected by Malware Attributed to Android Barcode-Scanning App appeared first on McAfee Blogs.
Cybercriminals go to great lengths to hack personal devices to gather sensitive information about online users. To be more effective, they make significant investments in their technology. Also, cybercriminals are relying on a tactic called social engineering, where they capitalize upon fear and urgency to manipulate unsuspecting device users to hand over their passwords, banking information, or other critical credentials.
One evolving mobile device threat that combines malware and social engineering tactics is called BRATA. BRATA has been recently upgraded by its malicious creators and several strains have already been downloaded thousands of times, according to a McAfee Mobile Research Team report.
Here’s how you can outsmart social engineering mind games and protect your devices and personal information from BRATA and other phishing and malware attacks.
BRATA stands for Brazilian Remote Access Tool Android and is a member of an Android malware family. The malware initially targeted users in Brazil via Google Play and is now making its way through Spain and the United States. BRATA masquerades as an app security scanner that urges users to install fake critical updates to other apps. The apps BRATA prompts the user to update depends on the device’s configured language: Chrome for English speakers, WhatsApp for Spanish speakers, and a non-existent PDF reader for Portuguese speakers.
Once BRATA infects a mobile device, it combines full device control capabilities with the ability to capture screen lock credentials (PIN, password, or pattern), capture keystrokes (keylogger functionality), and record the screen of the compromised device to monitor a user’s actions without their consent.
BRATA can take over certain controls on mobile phones, such as:
BRATA is like a nosy eavesdropper that steals keystrokes and an invisible hand that presses buttons at will on affected devices.
BRATA’s latest update added new phishing and banking Trojan capabilities that make the malware even more dangerous. Once the malware is installed on a mobile device, it displays phishing URLs from financial institutions that trick users into divulging their sensitive financial information. What makes BRATA’s banking impersonations especially effective is that the phishing URLs do not open into a web browser, which makes it difficult for a mobile user to pinpoint it as fraudulent. The phishing URLs instead redirect to fake banking log-in pages that look legitimate.
The choice to impersonate banks is a strategic one. Phishers often impersonate authoritative institutions, such as banks and credit card companies, because they instill fear and urgency.
Social engineering methods work because they capitalize on the fact that people want to trust others. In successful phishing attacks, people hand cybercriminals the keys instead of the cybercriminal having to steal the keys themselves.
Awareness is the best defense against social engineering hacks. When you’re on alert and know what to look for, you will be able to identify and avoid most attempts, and antivirus tools can catch the lures that fall through the cracks.
Here are three tell-tale signs of a social engineering attack and what you should do to avoid it.
Just because an app appears on Google Play or the App Store does not mean it is legitimate. Before downloading any app, check out the number of reviews it has and the quality of the reviews. If it only has a few reviews with vague comments, it could either be because the app is new or it is fake. Also, search the app’s developer and make sure they have a clean history.
Never click on links if you are not sure where they redirect or who sent it. Be especially wary if the message surrounding the link is riddled with typos and grammar mistakes. Phishing attempts often convey urgency and use fear to pressure recipients to panic and respond too quickly to properly inspect the sender’s address or request. If you receive an urgent email or text request concerning your financial or personal information, take a deep breath and investigate if the claim is legitimate. This may require calling the customer service phone number of the institution.
Just like computers, mobile devices can be infected with viruses and malware. Protect your mobile device by subscribing to a mobile antivirus product, such as McAfee Mobile Security. McAfee Mobile Security is an app that is compatible with Android devices and iPhones, and it protects you in various ways, including safe surfing, scanning for malicious apps, and locating your device if it is lost or stolen.
The post Beware of BRATA: How to Avoid Android Malware Attack appeared first on McAfee Blogs.
Google’s Android operating system has been a boon for the average consumer. No other operating system has given so much freedom to developers and hardware manufacturers to make quality devices at reasonable prices. The number of Android phones in the world is astounding. That success comes with a price, however.
A recent report from our own McAfee Mobile Research team has found malicious apps with hundreds of thousands of downloads in the Google Play store. This round of apps poses as simple wallpaper, camera filters, and picture editing, but they hide their nature till after they’ve been installed on your device.
Figure 1. Infected Apps on Google Play
On the bright side, Google Play performs a review for every app to ensure that they are legitimate, safe, and don’t contain malware before they’re allowed on the Play store. However, enterprising criminals regularly find ways to sneak malware past Google’s security checks.
Figure 2. Negative reviews on Google Play
When developers upload their apps to the Play store for approval, they have to send supporting documents that tell Google what the app is, what it does and what age group it’s intended for. By sending Google a “clean” version of their app, attackers can later get their malicious code into the store via a future update where it sits and waits for someone to download it. Once installed, the app contacts a remote server, controlled by the attackers, so it can download new parts of the app that Google has never seen. You can think of it as a malware add-on pack that installs itself on your device without you realizing it. By contacting their own server for the malware files, attackers sneak around Google security checks and can put anything they want on your device.
The current round of malware we’re seeing hijack your SMS messages so they can make purchases through your device, without your knowledge. Through a combination of hidden functionality and abuse of permissions like the ability to read notifications, that simple looking wallpaper app can send subscription requests and confirm them as if it were you. These apps will regularly run up large bills through purchasing subscriptions to premium rate services. The more troubling part is how they can read any message that you receive, possibly exposing your personal information to attackers.
To start, a comprehensive and cross-platform solution like McAfee Total Protection can help detect threats like malware and alerts you if your devices have been infected. I’d also like to share some tips our Research team has shared with me.
Before you hit that install button, take a good look at an app’s reviews. Do they look like they were written by real people? Do the account names of the reviewers make sense? Are people leaving real feedback, or are the majority of comments things like, “Works great. Loved it.” with no other information?
Scammers can easily generate fake reviews for an app to make it look like people are engaging with the developers. Look out for vague reviews that don’t mention the app or what it does, nothing but five-star reviews, and generic sounding account names like, “girl345834”. They’re probably bots, so be wary.
Search for the app developers’ company and see if they have a website. Having a website doesn’t guarantee an app is legitimate, but it’s another good indicator of how trustworthy a company’s app is. Through their website, you should be able to find out where their team is based, or at least some personal information about the company. If they’re hiding that information, or there’s no site at all, that might be a good sign to try a different app.
A lot of malicious apps offer features that your phone already provides, like a flashlight or photo viewer. Unless there’s a very specific reason why you need a separate app to do something your device already does, it’s not recommended to use a third-party app. Especially if it’s free.
App permissions must be clearly stated on the app’s page in order to get into the Google Play store. They’re found near the bottom of the page, along with developer information. Check the permissions every app asks for before you install it and ask yourself if they make sense. For example, a photo editor doesn’t need access to your contacts list, and wallpapers don’t need to have access to your location data. If the permissions don’t make sense for the type of app, steer clear.
Mobile devices are vulnerable to malware and viruses, just like your computer. By installing McAfee protection to your mobile device, you can secure your mobile data, protect your privacy, and even find lost devices.
Android is one of the most popular operating systems on the planet, which means the rewards for creating malware for Android devices are well worth it. It’s unlikely that Android malware is going away any time soon, so staying safe means being cautious with the things you install on your devices.
You can protect yourself by installing McAfee Total Protection on your mobile device and reading the permissions apps ask for when you install them. There’s no good reason for a wallpaper app to have SMS permissions, but that request should ring some alarm bells that something isn’t right and stop you from installing it.
The post Fraudulent Apps that Automatically Charge you Money Spotted in Google Play appeared first on McAfee Blogs.
Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.
According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.
Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.
Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity).
Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.
If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.
Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.
Depending on your child’s age, you may need to consider parental controls if:
1. They don’t respond when you talk to them
If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.
2. They’ve started ignoring homework and family responsibilities
There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.
3. Their browser history shows access to risky content
Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.
4. They won’t give you their device without a fight
If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.
5. They’re losing interest in family outings and other non-digital activities
Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.
6. They go into another room to respond to a text
While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.
7. They are exhausted
Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy.
8. They overshare online
If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity.
Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.
The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.
Quick mental math challenge: How many Apple Watches can you buy with $118 billion dollars? If you guessed around 296 million watches congrats, you’re smarter than the writer of this blog! We had to use a calculator. The point is that’s the predicted size of the US wearable market by 2028 according to a recent report. That means for as much wearable tech as we have in our lives already, even more, is on the way.
If you own a piece of wearable tech it’s easy to understand why it’s so popular. After all, it can track our fitness, provide contextual help in daily life, and, in the case of hearing aids, even do cool things like sync with Bluetooth. As VR and AR gains a foothold who knows what other incredible tech might be headed our way by 2028? However wearable tech also comes with certain risks. The most prominent: cybercriminals potentially gaining access to your data.
The weakest link in the wearables space is your mobile phone, not the actual wearable device itself. That’s because wearables tend to link to your mobile device over a short-range wireless spectrum known as “Bluetooth.” This spectrum is used to send and receive data between your wearable device and your mobile. That makes your mobile a prime target for hackers.
Most commonly, hackers gain access to the data on your mobile through malware-laden apps. These apps are oftentimes designed to look like popular apps, but with enough differences that they don’t flag copyright suspicion.
Hackers can use these malicious apps to do a variety of things from making phone calls without your permission, sending and receiving texts, and extracting personal information—all potentially without your knowledge. They can also, with the help of your wearable, track your location through GPS and record any health issues you’ve entered into your wearable. The point is: once they have permissions to your mobile device, they have a lot of control and a lot of resources.
The hacker can then use this data to conduct varying forms of fraud. Need a special prescription from your doctor that happens to sell well on the black market? Well, so does the hacker. Going out for a jog in the morning? Good information for a burglar to know. These personal details just scratch the surface of information available for the taking on your mobile devices.
These types of threats aren’t limited to wearables, however. The Internet of Things—the phenomenon of devices connected to the Internet for analysis and optimization—encompasses all sorts of other electronic devices such as washing machines and refrigerators that can put your data at risk as well. But these life-changing devices can be secured through education and industry standards. Two things we’re working on day and night.
Of course, securing the weakest link in your wearables environment, your phone will go a long way towards keeping your data safe. But what happens when your computer, where you store backups of your smartphone, is compromised too? We’ve got you covered with McAfee LiveSafe service, our comprehensive security solution that provides protection for your entire online life.
The post The Wearable Future Is Hackable. Here’s What You Need To Know appeared first on McAfee Blog.
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Microleaves, a ten-year-old proxy service that lets customers route their web traffic through millions of Microsoft Windows computers, recently fixed a vulnerability in their website that exposed their entire user database. Microleaves claims its proxy software is installed with user consent, but data exposed in the breach shows the service has a lengthy history of being supplied with new proxies by affiliates incentivized to distribute the software any which way they can — such as by secretly bundling it with other titles.
The Microleaves proxy service, which is in the process of being rebranded to Shifter[.[io.
Launched in 2013, Microleaves is a service that allows customers to route their Internet traffic through PCs in virtually any country or city around the globe. Microleaves works by changing each customer’s Internet Protocol (IP) address every five to ten minutes.
The service, which accepts PayPal, Bitcoin and all major credit cards, is aimed primarily at enterprises engaged in repetitive, automated activity that often results in an IP address being temporarily blocked — such as data scraping, or mass-creating new accounts at some service online.
In response to a report about the data exposure from KrebsOnSecurity, Microleaves said it was grateful for being notified about a “very serious issue regarding our customer information.”
Abhishek Gupta is the PR and marketing manager for Microleaves, which he said in the process of being rebranded to “Shifter.io.” Gupta said the report qualified as a “medium” severity security issue in Shifter’s brand new bug bounty program (the site makes no mention of a bug bounty), which he said offers up to $2,000 for reporting data exposure issues like the one they just fixed. KrebsOnSecurity declined the offer and requested that Shifter donate the amount to the Electronic Frontier Foundation (EFF), a digital rights group.
From its inception nearly a decade ago, Microleaves has claimed to lease between 20-30 million IPs via its service at any time. Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said that 20-30 million number might be accurate for Shifter if measured across a six-month time frame. Currently, Spur is tracking roughly a quarter-million proxies associated with Microleaves/Shifter each day, with a high rate of churn in IPs.
Early on, this rather large volume of IP addresses led many to speculate that Microleaves was just a botnet which was being resold as a commercial proxy service.
Proxy traffic related to top Microleaves users, as exposed by the website’s API.
The very first discussion thread started by the new user Microleaves on the forum BlackHatWorld in 2013 sought forum members who could help test and grow the proxy network. At the time, the Microleaves user said their proxy network had 150,000 IPs globally, and was growing quickly.
One of BlackHatWorld’s moderators asked the administrator of the forum to review the Microleaves post.
“User states has 150k proxies,” the forum skeptic wrote. “No seller on BHW has 150k working daily proxies none of us do. Which hints at a possible BOTNET. That’s the only way you will get 150k.”
Microleaves has long been classified by antivirus companies as adware or as a “potentially unwanted program” (PUP), the euphemism that antivirus companies use to describe executable files that get installed with ambiguous consent at best, and are often part of a bundle of software tied to some “free” download. Security vendor Kaspersky flags the Microleaves family of software as a trojan horse program that commandeers the user’s Internet connection as a proxy without notifying the user.
“While working, these Trojans pose as Microsoft Windows Update,” Kaspersky wrote.
In a February 2014 post to BlackHatWorld, Microleaves announced that its sister service — reverseproxies[.]com — was now offering an “Auto CAPTCHA Solving Service,” which automates the solving of those squiggly and sometimes frustrating puzzles that many websites use to distinguish bots from real visitors. The CAPTCHA service was offered as an add-on to the Microleaves proxy service, and ranged in price from $20 for a 2-day trial to $320 for solving up to 80 captchas simultaneously.
“We break normal Recaptcha with 60-90% success rate, recaptcha with blobs 30% success, and 500+ other captcha,” Microleaves wrote. “As you know all success rate on recaptcha depends very much on good proxies that are fresh and not spammed!”
The exposed Microleaves user database shows that the first user created on the service — username “admin” — used the email address alex.iulian@aol.com. A search on that email address in Constella Intelligence, a service that tracks breached data, reveals it was used to create an account at the link shortening service bit.ly under the name Alexandru Florea, and the username “Acidut.” [Full disclosure: Constella is currently an advertiser on this website].
According to the cyber intelligence company Intel 471, a user named Acidut with the email address iulyan87_4u@gmail.com had an active presence on almost a dozen shadowy money-making and cybercrime forums from 2010 to 2017, including BlackHatWorld, Carder[.]pro, Hackforums, OpenSC, and CPAElites.
The user Microleaves (later “Shifter.io”) advertised on BlackHatWorld the sale of 31 million residential IPs for use as proxies, in late 2013. The same account continues to sell subscriptions to Shifter.io.
In a 2011 post on Hackforums, Acidut said they were building a botnet using an “exploit kit,” a set of browser exploits made to be stitched into hacked websites and foist malware on visitors. Acidut claimed their exploit kit was generating 3,000 to 5,000 new bots each day. OpenSC was hacked at one point, and its private messages show Acidut purchased a license from Exmanoize, the handle used by the creator of the Eleonore Exploit Kit.
By November 2013, Acidut was advertising the sale of “26 million SOCKS residential proxies.” In a March 2016 post to CPAElites, Acidut said they had a worthwhile offer for people involved in pay-per-install or “PPI” schemes, which match criminal gangs who pay for malware installs with enterprising hackers looking to sell access to compromised PCs and websites.
Because pay-per-install affiliate schemes rarely impose restrictions on how the software can be installed, such programs can be appealing for cybercriminals who already control large collections of hacked machines and/or compromised websites. Indeed, Acidut went a step further, adding that their program could be quietly and invisibly nested inside of other programs.
“For those of you who are doing PPI I have a global offer that you can bundle to your installer,” Acidut wrote. “I am looking for many installs for an app that will generate website visits. The installer has a silence version which you can use inside your installer. I am looking to buy as many daily installs as possible worldwide, except China.”
Asked about the source of their proxies in 2014, the Microleaves user responded that it was “something related to a PPI network. I can’t say more and I won’t get into details.”
Acidut authored a similar message on the forum BlackHatWorld in 2013, where they encouraged users to contact them on Skype at the username “nevo.julian.” That same Skype contact address was listed prominently on the Microleaves homepage up until about a week ago when KrebsOnSecurity first reached out to the company.
There is a Facebook profile for an Alexandru Iulian Florea from Constanta, Romania, whose username on the social media network is Acidut. Prior to KrebsOnSecurity alerting Shifter of its data breach, the Acidut profile page associated Florea with the websites microleaves.com, shrooms.io, leftclick[.]io, and online[.]io. Mr. Florea did not respond to multiple requests for comment, and his Facebook page no longer mentions these domains.
Leftclick and online[.]io emerged as subsidiaries of Microleaves between 2017 and 2018. According to a help wanted ad posted in 2018 for a developer position at online[.]io, the company’s services were brazenly pitched to investors as “a cybersecurity and privacy tool kit, offering extensive protection using advanced adblocking, anti-tracking systems, malware protection, and revolutionary VPN access based on residential IPs.”
A teaser from Irish Tech News.
“Online[.]io is developing the first fully decentralized peer-to-peer networking technology and revolutionizing the browsing experience by making it faster, ad free, more reliable, secure and non-trackable, thus freeing the Internet from annoying ads, malware, and trackers,” reads the rest of that help wanted ad.
Microleaves CEO Alexandru Florea gave an “interview” to the website Irishtechnews.ie in 2018, in which he explained how Online[.]io (OIO) was going to upend the online advertising and security industries with its initial coin offering (ICO). The word interview is in air quotes because the following statements by Florea deserved some serious pushback by the interviewer.
“Online[.]io solution, developed using the Ethereum blockchain, aims at disrupting the digital advertising market valued at more than $1 trillion USD,” Alexandru enthused. “By staking OIO tokens and implementing our solution, the website operators will be able to access a new non-invasive revenue stream, which capitalizes on time spent by users online.”
“At the same time, internet users who stake OIO tokens will have the opportunity to monetize on the time spent online by themselves and their peers on the World Wide Web,” he continued. “The time spent by users online will lead to ICE tokens being mined, which in turn can be used in the dedicated merchant system or traded on exchanges and consequently changed to fiat.”
Translation: If you install our proxy bot/CAPTCHA-solver/ad software on your computer — or as an exploit kit on your website — we’ll make millions hijacking ads and you will be rewarded with heaps of soon-to-be-worthless shitcoin. Oh, and all your security woes will disappear, too.
It’s unclear how many Internet users and websites willingly agreed to get bombarded with Online[.]io’s annoying ads and search hijackers — and to have their PC turned into a proxy or CAPTCHA-solving zombie for others. But that is exactly what multiple security companies said happened when users encountered online[.]io, which operated using the Microsoft Windows process name of “online-guardian.exe.”
Incredibly, Crunchbase says Online[.]io raised $6 million in funding for an initial coin offering in 2018, based on the plainly ludicrous claims made above. Since then, however, online[.]io seems to have gone…offline, for good.
Until this week, Shifter.io’s website also exposed information about its customer base and most active users, as well as how much money each client has paid over the lifetime of their subscription. The data indicates Shifter has earned more than $11.7 million in direct payments, although it’s unclear how far back in time those payment records go, or how complete they are.
The bulk of Shifter customers who spent more than $100,000 at the proxy service appear to be digital advertising companies, including some located in the United States. None of the several Shifter customers approached by KrebsOnSecurity agreed to be interviewed.
Shifter’s Gupta said he’d been with the company for three years, since the new owner took over the company and made the rebrand to Shifter.
“The company has been on the market for a long time, but operated under a different brand called Microleaves, until new ownership and management took over the company started a reorganization process that is still on-going,” Gupta said. “We are fully transparent. Mostly [our customers] work in the data scraping niche, this is why we actually developed more products in this zone and made a big shift towards APIs and integrated solutions in the past year.”
Ah yes, the same APIs and integrated solutions that were found exposed to the Internet and leaking all of Shifter’s customer information.
Gupta said the original founder of Microleaves was a man from India, who later sold the business to Florea. According to Gupta, the Romanian entrepreneur had multiple issues in trying to run the company, and then sold it three years ago to the current owner — Super Tech Ventures, a private equity company based in Taiwan.
“Our CEO is Wang Wei, he has been with the company since 3 years ago,” Gupta said. “Mr. Florea left the company two years ago after ending this transition period.”
Google and other search engines seem to know nothing about a Super Tech Ventures based in Taiwan. Incredibly, Shifter’s own PR person claimed that he, too, was in the dark on this subject.
“I would love to help, but I really don’t know much about the mother company,” Gupta said, essentially walking back his “fully transparent” statement. “I know they are a branch of the bigger group of asian investment firms focused on private equity in multiple industries.”
Adware and proxy software are often bundled together with “free” software utilities online, or with popular software titles that have been pirated and quietly fused with installers tied to various PPI affiliate schemes.
But just as often, these intrusive programs will include some type of notice — even if installed as part of a software bundle — that many users simply do not read and click “Next” to get on with installing whatever software they’re seeking to use. In these cases, selecting the “basic” or “default” settings while installing usually hides any per-program installation prompts, and assumes you agree to all of the bundled programs being installed. It’s always best to opt for the “custom” installation mode, which can give you a better idea of what is actually being installed, and can let you control certain aspects of the installation.
Either way, it’s best to start with the assumption that if a software or service online is “free,” that there is likely some component involved that allows the provider of that service to monetize your activity. As KrebsOnSecurity noted at the conclusion of last week’s story on a China-based proxy service called 911, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others.
Further reading on proxy services:
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
Aug. 19, 2019: The Rise of “Bulletproof” Residential Networks
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
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