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A class action lawsuit has been filed against big-three consumer credit bureau Experian over reports that the company did little to prevent identity thieves from hijacking consumer accounts. The legal filing cites liberally from an investigation KrebsOnSecurity published in July, which found that identity thieves were able to assume control over existing Experian accounts simply by signing up for new accounts using the victim’s personal information and a different email address.
The lawsuit, filed July 28, 2022 in California Central District Court, argues that Experian’s documented practice of allowing the re-registration of accounts without first verifying that the existing account authorized the changes is a violation of the Fair Credit Reporting Act.
In July’s Experian, You Have Some Explaining to Do, we heard from two different readers who had security freezes on their credit files with Experian and who also recently received notifications from Experian that the email address on their account had been changed. So had their passwords and account PIN and secret questions. Both had used password managers to pick and store complex, unique passwords for their accounts.
Both were able to recover access to their Experian account simply by recreating it — sharing their name, address, phone number, social security number, date of birth, and successfully gleaning or guessing the answers to four multiple choice questions that are almost entirely based on public records (or else information that is not terribly difficult to find).
Here’s the bit from that story that got excerpted in the class action lawsuit:
KrebsOnSecurity sought to replicate Turner and Rishi’s experience — to see if Experian would allow me to re-create my account using my personal information but a different email address. The experiment was done from a different computer and Internet address than the one that created the original account years ago.
After providing my Social Security Number (SSN), date of birth, and answering several multiple choice questions whose answers are derived almost entirely from public records, Experian promptly changed the email address associated with my credit file. It did so without first confirming that new email address could respond to messages, or that the previous email address approved the change.
Experian’s system then sent an automated message to the original email address on file, saying the account’s email address had been changed. The only recourse Experian offered in the alert was to sign in, or send an email to an Experian inbox that replies with the message, “this email address is no longer monitored.”
After that, Experian prompted me to select new secret questions and answers, as well as a new account PIN — effectively erasing the account’s previously chosen PIN and recovery questions. Once I’d changed the PIN and security questions, Experian’s site helpfully reminded me that I have a security freeze on file, and would I like to remove or temporarily lift the security freeze?
To be clear, Experian does have a business unit that sells one-time password services to businesses. While Experian’s system did ask for a mobile number when I signed up a second time, at no time did that number receive a notification from Experian. Also, I could see no option in my account to enable multi-factor authentication for all logins.
In response to my story, Experian suggested the reports from readers were isolated incidents, and that the company does all kinds of things it can’t talk about publicly to prevent bad people from abusing its systems.
“We believe these are isolated incidents of fraud using stolen consumer information,” Experian’s statement reads. “Specific to your question, once an Experian account is created, if someone attempts to create a second Experian account, our systems will notify the original email on file.”
“We go beyond reliance on personally identifiable information (PII) or a consumer’s ability to answer knowledge-based authentication questions to access our systems,” the statement continues. “We do not disclose additional processes for obvious security reasons; however, our data and analytical capabilities verify identity elements across multiple data sources and are not visible to the consumer. This is designed to create a more positive experience for our consumers and to provide additional layers of protection. We take consumer privacy and security seriously, and we continually review our security processes to guard against constant and evolving threats posed by fraudsters.”
That sounds great, but since that story ran I’ve heard from several more readers who were doing everything right and still had their Experian accounts hijacked, with little left to show for it except an email alert from Experian saying they had changed the address on file for the account.
I’d like to believe this class action lawsuit will change things, but I do not. Likely, the only thing that will come from this lawsuit — if it is not dismissed outright — is a fat payout for the plaintiffs’ attorneys and “free” credit monitoring for a few years compliments of Experian.
Credit bureaus do not view consumers as customers, who are instead the product that is being sold to third party companies. Often that data is sold based on the interests of the entity purchasing the data, wherein consumer records can be packaged into categories like “dog owner,” “expectant parent,” or “diabetes patient.”
A chat conversation between the plaintiff and Experian’s support staff shows he experienced the same account hijack as described by our readers, despite his use of a computer-generated, unique password for his Experian account.
Most lenders rely on the big-three consumer credit reporting bureaus, including Equifax, Experian and Trans Union — to determine everyone’s credit score, fluctuations in which can make or break one’s application for a loan or job.
On Tuesday, The Wall Street Journal broke a story saying Equifax sent lenders incorrect credit scores for millions of consumers this spring.
Meanwhile, the credit bureaus keep enjoying record earnings. For its part, Equifax reported a record fourth quarter 2021 revenue of 1.3 billion. Much of that revenue came from its Workforce Solutions business, which sells information about consumer salary histories to a variety of customers.
The Biden administration reportedly wants to create a public entity within the Consumer Financial Protection Bureau (CFPB) that would incorporate factors like rent and utility payments into lending decisions. Such a move would require congressional approval but CFPB officials are already discussing how it might be set up, Reuters reported.
“Credit reporting firms oppose the move, saying they are already working to provide fair and affordable credit to all consumers,” Reuters wrote. “A public credit bureau would be bad for consumers because it would expand the government’s power in an inappropriate way and its goals would shift with political winds, the Consumer Data Industry Association (CDIA), which represents private rating firms, said in a statement.”
A public credit bureau is likely to meet fierce resistance from the Congress’s most generous constituents — the banking industry — which detests rapid change and is heavily reliant on the credit bureaus.
And there is a preview of that fight going on right now over the bipartisan American Data Privacy and Protection Act, which The Hill described as one of the most lobbied bills in Congress. The idea behind the bill is that companies can’t collect any more information from you than they need to provide you with the service you’re seeking.
“The bipartisan bill, which represents a breakthrough for lawmakers after years of negotiations, would restrict the kind of data companies can collect from online users and the ways they can use that data,” The Hill reported Aug. 3. “Its provisions would impact companies in every consumer-centric industry — including retailers, e-commerce giants, telecoms, credit card companies and tech firms — that compile massive amounts of user data and rely on targeted ads to attract customers.”
According to the Electronic Frontier Foundation, a nonprofit digital rights group, the bill as drafted falls short in protecting consumers in several areas. For starters, it would override or preempt many kinds of state privacy laws. The EFF argues the bill also would block the Federal Communications Commission (FCC) from enforcing federal privacy laws that now apply to cable and satellite TV, and that consumers should still be allowed to sue companies that violate their privacy.
A copy of the class action complaint against Experian is available here (PDF).
Let’s be honest – many of us parents aren’t big fans of gaming. In fact, some of us have probably even been known to roll our eyes or groan when we think about just how long our kids spend playing online games. But if there is one thing I’ve learned after 25 years of parenting, it’s that taking the time to look at a stressful family situation from the perspective of my children, can be very powerful. In fact, it can almost always fast track finding a mutually agreeable work-around for everyone – and gaming is the perfect example.
We have all read about how online gaming can provide players with regular hits of dopamine – a neurotransmitter in the brain that becomes active when you participate in fun and pleasurable activities. Now I am not disputing this for a moment – I’ve witnessed it firsthand! However, it is important to remember that dopamine increases whenever we do anything enjoyable – pop a square of chocolate in our mouth or watch our favorite sporting team win – not just when we play online games.
Many online games have cleverly designed built-in reward systems, and many experts believe that it is the combination of dopamine and reward that probably best explains why our kids are such gaming fans. Now, these reward systems are intentionally unpredictable so players are aware they will eventually get a reward, but they have no idea as to when or how often it is coming – so they are compelled to keep playing! Very clever!
In my opinion, gaming also fills several other needs in our children – the need to belong, to feel competent and be independent. And while we may have had these needs addressed very differently in the 70’s and 80’s – hanging at the bus stop, mastering the Rubix cube and not being helicopter parented, our batch of digital natives will often use gaming as their go-to solution.
When many of us parents think about our kids’ online gaming, our initial thought is ‘how do we make our kids stop’. But I can you this isn’t the right approach. Online gaming isn’t going anywhere. So, taking the time to see gaming from your child’s perspective and understand why it is such a big part of their life is where you need to focus your energy. I guarantee this will further strengthen your relationship with your child and help you introduce rules that they will better respect.
Let’s take a moment to channel the great Atticus Finch from To Kill a Mockingbird and focus on his words of inspiration for us all: ‘“You never really understand a person until you consider things from his point of view…until you climb into his skin and walk around in it.” Ah yes – very wise words!
So, if you are keen to stop gaming being a negative issue in your family, here are my top tips to help you get it under control and stop it causing family tension:
1. Change Your Thinking
If you find yourself thinking ‘how do I get my kids to stop gaming’, you’re barking up the wrong tree. Gaming isn’t going anywhere and as parents, we don’t want to drive an unnecessary wedge between ourselves and our kids. Instead, commit to having an open mind. Think ’Ok, let’s give this gaming thing a go’.
When the time is right, ask your kids what their favourite games are and why. Your aim is to get them talking. You could even do your research in advance and drop in the names of a few popular games to ask them about. ‘My work friend’s son plays Roblox, do you know much about that?’
Even if you aren’t that interested, I promise, playing along will open your eyes. You’ll better understand how the game’s reward system works and what it feels like to get a shot of digital dopamine! And most importantly, it will be great for your relationship with your child. By taking the time to play with them, you are showing that you are interested in their life and their hobbies.
4. Educate Yourself About All Thing Gaming
When your kids started their social media journey, chances are you spent a little time familiarising yourself with the various platforms they joined. Well, you need to adopt the same approach with their gaming life too. Here are a few areas to focus on:
5. Introduce Fair, Age-Appropriate Rules Around Gaming
Once you’ve taken the time to understand your child’s gaming life, cleared your mind of any unnecessary negative gaming thoughts and done your research, why not put together a set of family rules for gaming? You may like to consider a family tech agreement and have a separate section for gaming. Or you may prefer to keep it more casual and have the rules written on the fridge or shared in the family group chat. Regardless of what you choose, ensure that you introduce these boundaries when everyone is calm and in a good head space NOT when you’re in the middle of a verbal stoush!
You could choose to give your children a set amount of time they can use each week on gaming and then let them choose when to use it or you allocate a small time everyday once they’ve completed homework and chores. When my boys were younger, I didn’t allow gaming Monday – Thursday but after school Friday was always quite the gaming fest – a reward for getting through the school week. Do what works for your family!
There’s no question that this digital parenting gig is complicated. Trying to help your kids find the right balance between embracing the online world and offline world can often feel hard to get right. But if you’re ever in doubt about whether you’re on track when it comes to managing your kids’ gaming, always ask yourself – have I kept an open mind? Have I taken the time to talk to my kids and understand their gaming life? Are the gaming rules fair? And, if you have answered yes, then I have every confidence that you have the right approach to ensuring gaming is a positive part of your family’s life.
The post How To Get Your Head Around Your Kids’ Online Gaming Life appeared first on McAfee Blog.
Email scammers sent an Uber to the home of an 80-year-old woman who responded to a well-timed email scam, in a bid to make sure she went to the bank and wired money to the fraudsters. In this case, the woman figured out she was being scammed before embarking for the bank, but her story is a chilling reminder of how far crooks will go these days to rip people off.
Travis Hardaway is a former music teacher turned app developer from Towson, Md. Hardaway said his mother last month replied to an email she received regarding an appliance installation from BestBuy/GeekSquad. Hardaway said the timing of the scam email couldn’t have been worse: His mom’s dishwasher had just died, and she’d paid to have a new one delivered and installed.
“I think that’s where she got confused, because she thought the email was about her dishwasher installation,” Hardaway told KrebsOnSecurity.
Hardaway said his mom initiated a call to the phone number listed in the phony BestBuy email, and that the scammers told her she owed $160 for the installation, which seemed right at the time. Then the scammers asked her to install remote administration software on her computer so that they could control the machine from afar and assist her in making the payment.
After she logged into her bank and savings accounts with scammers watching her screen, the fraudster on the phone claimed that instead of pulling $160 out of her account, they accidentally transferred $160,000 to her account. They said they they needed her help to make sure the money was “returned.”
“They took control of her screen and said they had accidentally transferred $160,000 into her account,” Hardaway said. “The person on the phone told her he was going to lose his job over this transfer error, that he didn’t know what to do. So they sent her some information about where to wire the money, and asked her to go to the bank. But she told them, ‘I don’t drive,’ and they told her, “No problem, we’re sending an Uber to come help you to the bank.'”
Hardaway said he was out of town when all this happened, and that thankfully his mom eventually grew exasperated and gave up trying to help the scammers.
“They told her they were sending an Uber to pick her up and that it was on its way,” Hardaway said. “I don’t know if the Uber ever got there. But my mom went over to the neighbor’s house and they saw it for what it was — a scam.”
Hardaway said he has since wiped her computer, reinstalled the operating system and changed her passwords. But he says the incident has left his mom rattled.
“She’s really second-guessing herself now,” Hardaway said. “She’s not computer-savvy, and just moved down here from Boston during COVID to be near us, but she’s living by herself and feeling isolated and vulnerable, and stuff like this doesn’t help.”
According to the Federal Bureau of Investigation (FBI), seniors are often targeted because they tend to be trusting and polite. More importantly, they also usually have financial savings, own a home, and have good credit—all of which make them attractive to scammers.
“Additionally, seniors may be less inclined to report fraud because they don’t know how, or they may be too ashamed of having been scammed,” the FBI warned in May. “They might also be concerned that their relatives will lose confidence in their abilities to manage their own financial affairs. And when an elderly victim does report a crime, they may be unable to supply detailed information to investigators.”
In 2021, more than 92,000 victims over the age of 60 reported losses of $1.7 billion to the FBI’s Internet Crime Complaint Center (IC3). The FBI says that represents a 74 percent increase in losses over losses reported in 2020.
The abuse of ride-sharing services to scam the elderly is not exactly new. Authorities in Tampa, Fla. say they’re investigating an incident from December 2021 where fraudsters who’d stolen $700,000 from elderly grandparents used Uber rides to pick up bundles of cash from their victims.
Are you on Tinder? With 75 million monthly active users, you might be able to find the right one. However there are also traps you need to look out for. Read more about catfishing, sextortion, phishing and other practices used by scammers.
The post Don’t get singed by scammers while you’re carrying the torch for Tinder appeared first on WeLiveSecurity
Here’s one way you can help reduce your chances of identity theft: remove your personal information from the internet.
And chances are, you have more personal information posted online than you think.
According to the U.S. Federal Trade Commission (FTC), consumers registered 1.4 million identity theft complaints in 2021, all part of a year where consumers reported losing $5.8 billion to fraud overall—a 70% increase over the year prior.
What fuels all this theft and fraud? Access to personal information.
Scammers and thieves can get a hold of personal information in several ways, such as through phishing attacks that lure you into handing it over, malware that steals it from your devices, by purchasing your information on dark web marketplaces, or as a result of information leaked in data breaches, just to name a few.
However, scammers and thieves have other resources to help them commit theft and fraud—data broker sites, places where personal information is posted online for practically anyone to see. Which makes removing your info from them so important, from both an identity and privacy standpoint.
Think of data broker sites as huge repositories of personal information. Search your name and address online and you’ll see. You’ll likely find dozens of sites that turn up information about you, some of which offer a few pieces for free and others that offer far more information for a price.
Data brokers collect and then aggregate personal information from several sources, including:
Data brokers also buy personal information from other data brokers. As a result, some data brokers have thousands of pieces of data for billions of individuals worldwide.
What could that look like? A broker may know how much you paid for your home, your education level, where you’ve lived over the years and who your lived with, your driving record, and possibly your political leanings. A broker may also know your favorite flavor of ice cream and your preferred over-the-counter allergy medicine thanks to information from loyalty cards. Further, they may also have health-related information from fitness apps. The amount of personal information can run that broadly, and that deeply.
With information at this potential level of detail, it’s no wonder that data brokers rake in an estimated at $200 billion U.S. dollars worldwide every year.
On the legitimate side, it’s used by advertisers to create targeted ad campaigns. With information sold by data brokers, they can generate lists based on highly specific criteria, such as shopping histories, personal interests, and even political leanings as mentioned above. Likely without you being aware of it—and likely with no way to contest that information if it’s incorrect.
Other legitimate uses include using these sites for background checks. Law enforcement, reporters, and employers will use data brokers as a starting point for research because the leg work has largely been done for them. Namely, data brokers have aggregated a person’s information already, which is an otherwise time-consuming process.
If this seems a little shady, it’s still legal. As of now, the U.S. has no federal laws that regulate data brokers or require data them to remove personal information if requested. A few states, such as Nevada, Vermont, and California, have legislation in place aimed at protecting consumers. Meanwhile, the General Data Protection Regulation (GDPR) in the European Union has stricter rules about what information can be collected and what can be done with it. Still, the data broker economy thrives.
On the darker side, scammers and thieves use personal information for identity theft and fraud. With enough personal information gathered from enough sources, they can create a high-fidelity profile of their victims. One that gives them enough information to open new accounts in their name.
So, from the standpoint of both privacy and identity, cleaning up your personal information online makes a great deal of sense.
Let’s review some ways you can remove your personal information from data brokers and other sources on the internet.
The process starts with finding the sites that have your information. From there, you can request to have it removed. Yet as mentioned above, there are dozens and dozens of these sites. Knowing where to start is a challenge in of itself, as is manually making the requests once you have identified the sites that post and sell information about you.
Our Personal Data Cleanup can do the work for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. It also monitors those sites, so if your info gets posted again, you can request its removal again.
As of September 2022, Google accounts for just over 92% of search engine market share worldwide. Aside from being a search engine, Google offers a myriad of other services and applications, such as Gmail and Google Maps. While Google offers plenty of tools for productivity, travel, work, and play for free, they still come at a cost—the gathering and analysis of your personal information.
You can limit the data Google associates with you by removing your name from Google search results with a removal request. This will disable anyone online from getting any results if they search your name. (Note that this will not remove your information from the original sites and sources where it’s posted.) Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.
You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.
As discussed above, data brokers can collect information from public social media profiles. You can minimize your presence on social media to the bare minimum. Make a list of the ones you use or have used in the past. If there are old accounts that you no longer use or websites that have gone by the wayside like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.
For social media platforms that you still may use regularly, like Facebook and Instagram, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.
If you’ve ever published articles, written blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on what you’ve posted, you may have shared personal details about your life. Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information.
Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.
Another way you can tidy up your digital footprint online involves deleting all the unnecessary phone apps that you no longer need or use. Even when apps are not open or in use, they may be able to track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.
Some apps even sell this data as it can be extremely advantageous to other companies, which they use to target certain consumer segments and profiles for advertising. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on as-needed basis and only when the app is in use. Your phone’s app and location services settings will give you the tools to do it.
In addition to the steps above, comprehensive online protection software can keep you more private and minimize your risk of cybercrime. It can include:
So while it may seem like all this rampant collecting and selling of personal information is out of your hands, there’s plenty you can do to take control. With the steps outlined above and strong online protection software at your back, you can keep your personal information more private and secure.
The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Private tech companies gather tremendous amounts of user data. These companies can afford to let you use social media platforms free of charge because it’s paid for by your data, attention, and time.
Big tech derives most of its profits by selling your attention to advertisers — a well-known business model. Various documentaries (like Netflix’s “The Social Dilemma”) have attempted to get to the bottom of the complex algorithms that big tech companies employ to mine and analyze user data for the benefit of third-party advertisers.
This article will help you better understand what information is being collected by tech companies, how it’s being used, and how you can protect your privacy online.
Tech companies benefit from personal information by being able to provide personalized ads. When you click “yes” at the end of a terms and conditions agreement found on some web pages, you may be allowing the companies to collect the following data:
For someone unfamiliar with privacy issues, it is important to understand the extent of big tech’s tracking and data collection. Once these companies collect data, all this information can be supplied to third-party businesses or used to improve user experience.
The problem with this is that big tech has blurred the line between collecting customer data and violating user privacy in some cases. While tracking what content you interact with can be justified under the garb of personalizing the content you see, big tech platforms have been known to go too far. Prominent social networks like Facebook and LinkedIn have faced past legal trouble for accessing personal user data like private messages and saved photos.
The information you provide helps build an accurate character profile and turns it into knowledge that gives actionable insights to businesses. Private data usage can be classified into three cases: selling it to data brokers, using it to improve marketing, or enhancing customer experience.
Along with big data, another industry has seen rapid growth: data brokers. Data brokers buy, analyze, and package your data. Companies that collect large amounts of data on their users stand to profit from this service. Selling data to brokers is an important revenue stream for big tech companies.
Advertisers and businesses benefit from increased information on their consumers, creating a high demand for your information. The problem here is that companies like Facebook and Alphabet (Google’s parent company) have been known to mine massive amounts of user data for the sake of their advertisers.
Marketing can be highly personalized thanks to the availability of large amounts of consumer data. Tracking your response to marketing campaigns can help businesses alter or improve certain aspects of their campaign to drive better results.
The problem is that most AI-based algorithms are incapable of assessing when they should stop collecting or using your information. After a point, users run the risk of being constantly subjected to intrusive ads and other unconsented marketing campaigns that pop up frequently.
Analyzing consumer behavior through reviews, feedback, and recommendations can help improve customer experience. Businesses have access to various facets of data that can be analyzed to show them how to meet consumer demands. This could help improve any part of a consumer’s interaction with the company, from designing special offers and discounts to improving customer relationships.
For most social media platforms, the goal is to curate a personalized feed that appeals to the users and allows them to spend more time on the app. When left unmonitored, the powerful algorithms behind these social media platforms can repeatedly subject you to the same kind of content from different creators.
Here are the big tech companies that collect and mine the most user data.
Users need a comprehensive data privacy solution to tackle the rampant, large-scale data mining carried out by big tech platforms. While targeted advertisements and easily found items are beneficial, many of these companies collect and mine user data through several channels simultaneously, exploiting them in many different ways.
It’s important to make sure your personal information is protected. Protection solutions like McAfee’s Personal Data Cleanup feature can help. With this feature, our teams scour the web for traces of your personal information and assist in getting it removed to enhance your online privacy.
McAfee’s Total Protection provides antivirus software for all of your digital devices and a secure VPN connection to avoid exposure to malicious third parties while browsing the internet. Our identity monitoring and personal data removal solutions further remove gaps in your devices’ security systems.
With our airtight data protection and custom guidance (complete with a protection score for each platform and tips to keep you safer), you can be sure that your internet identity is protected.
The post What Personal Data Do Companies Track? appeared first on McAfee Blog.
Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.
When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history.
There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.
This article discusses how data brokers sell your personal information and how you can minimize risk.
Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.
Companies interested in buying data include but are not limited to:
These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers.
Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.
Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media.
A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.
Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break]
Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products.
Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.
Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.
We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.
There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.
Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches.
California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy.
Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies.
Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly.
Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them.
McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.
With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.
The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.
The World Wide Web, invented in 1989 by Tim Berners-Lee, has undoubtedly made our lives more convenient in so many ways.
For example, family road trips looked a lot different than they do today. Preteens were designated backseat navigators, with huge atlases spread across their laps, yelling “Turn left here! No wait, right!” Then, when you finally arrived at your destination, what was there to do? Time to poll the hotel concierge, gas station attendants, and grocery store clerks about the best places to visit and directions on how to get there.
Now, your car and phone can speak to you in a calm voice, guide you where you need to go, and tell you what to do once you get there. Life changing!
However, the Web also has made our lives more complicated in several ways. The number of cybercrimes — in variety and prevalence — seem to rise every day. Luckily, what has also become more sophisticated are our available tools to combat cybercriminals and protect our online information, privacy, and identity.
Here’s a look back at the evolution of cyberthreats and cyber-protection to commemorate World Wide Web Day and share some tips on how to use the Web safely and with confidence.
In the early days of the Web, viruses and malware caused many a desktop computer to fall into disrepair. Though, whenever anyone caught a virus of the cyber variety, they were never too surprised. That was usually the cost of illegally downloading music or videos or clicking on pop-ups from sites that were notorious for spreading malicious software.
Fast forward to today and viruses and malware have been disguised by phishing, a tactic where malicious software is hidden within legitimate-looking electronic correspondences (email, text, or direct message). People are now wise to which sketchy websites to avoid, so, to spread their malicious software, cybercriminals use false authority and play on people’s emotions to get them to click on dangerous links and divulge valuable personal information. Phishing can result in huge financial losses. One study calculates that companies lose $15 million annually to phishing.1 Here are a few tips to avoid falling for a phishing attempt and keep your family’s personal information safe:
In the 1990s, portable phones weren’t in everyone’s pockets. And the cellphones that were available to the public at a reasonable price certainly didn’t connect to the Web. The average person was concerned primarily with their desktop security. As long as users steered clear of malicious software, subscribed to an antivirus, and didn’t leave their password on a sticky note on their desk, they were likely to remain in the clear.
Today, homes have multiple connected devices, all of which require that people protect them with great cyber-habits, passwords, and technology. Even your smart home assistants are vulnerable to cyberthreats. Don’t worry though, there are plenty of easy things you can do every day to keep your family’s information and devices safe.
Starting with passwords: The best passwords and passphrases are the ones you don’t have to remember. Apple is actually trying to eliminate the need for typing in passwords, instead relying on biometric security measures, such as face facial recognition and fingerprint scanning.2 If your device doesn’t have these scanning capabilities, a password manager is an excellent way to safeguard your passwords to all your accounts. McAfee True Key guards your passwords with one of the strongest encryption algorithms available. On top of that, multi-factor authentication is another layer of security that stops thieves from stealing your passwords and trading them on the dark Web. With a password manager, you’ll never have to write down, reuse, or worry about forgetting your password and username combinations.
Next, a VPN for your mobile devices and desktop is another great shield against cybercriminals. A virtual private network hides your location data and makes it extremely difficult for public wi-fi eavesdroppers to track your movements on the Web. It’s a great practice to never connect any device to a public wi-fi connection without a VPN, especially if you’re online shopping, handling sensitive information, or banking online.
Finally, another key tool in ensuring your mobile and desktop security is knowing where you stand: How protected are you? What are some habits you should improve? How can you constantly monitor your safety and be in the know when your status changes? The answer: McAfee Protection Score. This unique service scans your wi-fi connection, the dark Web, and data breach records for threats to your personally identifiable information (PII) and connected device. Then, the software recommends ways to improve your security, in turn boosting your score. It’s a quick and visual way to evaluate your habits and make sure you’re doing everything you can to protect your connected family.
In the infancy of the World Wide Web, identity theft via the internet wasn’t really a thing. Mostly, identities and PII were stolen through discarded mail, overheard conversations, or stealing someone’s physical wallet.
Identity theft is a major concern. Cybercriminals are becoming smarter and more determined to release PII on the dark Web for profit. Phishing, social media snooping, data breaches, and hacking are common modern ways criminals steal valuable personal information, in addition to low-tech dumpster diving and wallet theft. With your full name, birthdate, and Social Security Number, criminals can cause severe damage to your credit that could take years and a large investment to repair.
Some tips to avoid being a victim of identity theft is to improve your phishing detection skills, avoid oversharing on social media, delete old accounts you don’t use anymore and know how to identify the signs of identity theft. An identity monitoring service, like McAfee Advanced Protection, is your all-in-one privacy and identity protection service for your digital life. It covers you for $1 million in identity theft coverage and restoration. Plus, the service includes all the important tools outlined above: antivirus, VPN, password manager, and Protection Score.
The Web, not to be confused with the internet, is the collection of pages that one can access using the internet. You likely use it every day, thus it’s key to navigate it safely and with confidence. The Web has come a long way, and in a decade, it’s likely to look completely different than it does right now. The key is to be adaptable and careful and have the right tools to help you fill in the gaps.
1Ponemon Institute, “The 2021 Cost of Phishing Study”
2CNET, “Apple Is Trying to Kill Passwords With Passkeys Using Touch ID and Face ID”
The post Celebrate World Wide Web Day: The Evolution of Web Safety appeared first on McAfee Blog.
With the recent demise of several popular “proxy” services that let cybercriminals route their malicious traffic through hacked PCs, there is now something of a supply chain crisis gripping the underbelly of the Internet. Compounding the problem, several remaining malware-based proxy services have chosen to block new registrations to avoid swamping their networks with a sudden influx of customers.
Last week, a seven-year-old proxy service called 911[.]re abruptly announced it was permanently closing after a cybersecurity breach allowed unknown intruders to trash its servers and delete customer data and backups. 911 was already akin to critical infrastructure for many in the cybercriminal community after its top two competitors — VIP72 and LuxSocks — closed or were shut down by authorities over the past 10 months.
The underground cybercrime forums are now awash in pleas from people who are desperately seeking a new supplier of abundant, cheap, and reliably clean proxies to restart their businesses. The consensus seems to be that those days are now over, and while there are many smaller proxy services remaining, few of them on their own are capable of absorbing anywhere near the current demand.
“Everybody is looking for an alternative, bro,” wrote a BlackHatForums user on Aug. 1 in response to one of many “911 alternative” discussion threads. “No one knows an equivalent alternative to 911[.]re. Their service in terms of value and accessibility compared to other proxy providers was unmatched. Hopefully someone comes with a great alternative to 911[.]re.”
Among the more frequently recommended alternatives to 911 is SocksEscort[.]com, a malware-based proxy network that has been in existence since at least 2010. Here’s what part of their current homepage looks like:
The SocksEscort home page says its services are perfect for people involved in automated online activity that often results in IP addresses getting blocked or banned, such as Craigslist and dating scams, search engine results manipulation, and online surveys.
But faced with a deluge of new signups in the wake of 911’s implosion, SocksEscort was among the remaining veteran proxy services that opted to close its doors to new registrants, replacing its registration page with the message:
“Due to unusual high demand, and heavy load on our servers, we had to block all new registrations. We won’t be able to support our proxies otherwise, and close SocksEscort as a result. We will resume registrations right after demand drops. Thank you for understanding, and sorry for the inconvenience.”
According to Spur.us, a startup that tracks proxy services, SocksEscort is a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay.
Spur says SocksEscort’s proxy service relies on software designed to run on Windows computers, and is currently leasing access to more than 14,000 hacked computers worldwide. That is a far cry from the proxy inventory advertised by 911, which stood at more than 200,000 IP addresses for rent just a few days ago.
Image: Spur.us
SocksEscort is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source.
The disruption at 911[.]re came days after KrebsOnSecurity published an in-depth look at the long-running proxy service, which showed that 911 had a history of incentivizing the installation of its proxy software without user notice or consent, and that it actually ran some of these “pay-per-install” schemes on its own to guarantee a steady supply of freshly-hacked PCs.
More on SocksEscort in an upcoming story.
Further reading:
July 29, 2022: 911 Proxy Service Implodes After Disclosing Breach
July 28, 2022: Breach Exposes Users of Microleaves Proxy Service
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.
Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.
One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.
Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.
Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.
Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.
iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.
Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.
Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.
The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.
Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.
Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.
One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online.
The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.
For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:
Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.
Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.
While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.
Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.
As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:
Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.
By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.
In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.
The post Getting Your Kids Ready for School—And Their Smartphones Too appeared first on McAfee Blog.
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