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Before yesterdaySecurity

The cool retro phone with a REAL DIAL… plus plenty of IoT problems

By Paul Ducklin
You know you want one, because this retro phone is NOT A TOY... except when it comes to cybersecurity.

How to Protect Yourself From Identity Theft After a Data Breach

By Pravat Lall

Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief. 

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.  

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.  

Data breaches are a (sad) fact of life  

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:  

  • Usernames and passwords  
  • Email addresses  
  • Phone numbers and home addresses  
  • Contact information for friends and family members  
  • Birthdays and driver’s license numbers  
  • Credit and debit card numbers or bank account details  
  • Purchase history and account activity  
  • Social security numbers  

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.   

Examples of data breaches over the recent years  

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:  

  • U-Haul – 2022: A breach which accessed their customer contracts system between November 2021 and April 2022 exposed the names, driver’s license numbers, and state ID numbers of 2.2 million renters.  
  • Los Angeles Unified School District – 2022: Hackers released 500 GB of highly sensitive information after a breach and when their subsequent ransomware demands were not met, exposing Social Security and passport numbers, health information, and psychological assessments of some students. 
  • Facebook – 2021: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. According to Facebook, the source of the breach dated back to 2019, at which time the flaw was remedied, even though the information was exposed in 2021. 
  • Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.  
  • Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.  

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.  

Staying secure in light of data breaches  

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.   

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.  

Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

2. Monitor your identity with the help of a service

Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you. 

Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services.​ From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft. 

3. Place a fraud alert

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.  

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.  

You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.  

6. Consider taking out identity theft coverage 

If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it. 

7. Clean up your personal data online

You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.  

Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you. 

8. Use online protection software and expand your security toolbox 

Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.   

The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.

Privacy, Identity, and Device Protection: Why You Need to Invest in All Three

By McAfee

Protecting your devices with antivirus is a great start, yet it’s only one part of staying safer online. With the way scammers and thieves target people today, you need to protect yourself too—specifically your identity and privacy. 

Threats have evolved over the years. While hackers still wage malware attacks on computers, tablets, and smartphones, the devices aren’t the ultimate target. You are. The personal and private information created and kept on your devices have tremendous value because scammers and thieves can use it to steal your identity, open credit cards in your name, and commit all kinds of identity theft and fraud. 

Yet just as using antivirus protection can keep you safer online, using privacy and identity protection will keep you far safer still. Let’s look at how all three can work in concert.   

Privacy protection  

Privacy protection focuses on keeping your information from getting into the hands of advertisers, cybercriminals, and data brokers who want to use it for their benefit. To boost your online privacy, consider a few thoughtful additions to your daily browsing, email, and social media routine.   

First, think carefully about your social media habits. Do you post everything about your day and childhood, pin your location, and share photos of documents that include your full name, birthday, or address? You may want to consider cutting back on what you broadcast on the internet, especially if your account is public for anyone to view.  

Unfortunately, while your friends and family may love your status updates, cybercriminals love them more. After only minutes of snooping, cybercriminals can glean enough personal details about you to impersonate you or target a social engineering attempt at you. To keep your private information more private, limit what you share on social media, pare down your follower and friend lists to only the closest people, and if your social media account platform supports it set your account to private.  

One more way to protect your privacy is to use a virtual private network (VPN). A VPN allows you to remain far more anonymous online by shielding your location and device information, along with the data passing along your connection—which includes things like your passwords, account information, and other sensitive info. 

A VPN offers further protection when you’re logged on to a public network, like those in coffee shops, libraries, and transportation hubs. Cybercriminals often lurk on non-password-protected Wi-Fi networks and eavesdrop on people paying bills or online shopping to steal their credentials.  

However, criminals aren’t the only ones who intrude on your privacy. Online data brokers collect thousands of data points on millions of people, then post bits of that information for anyone to see and offer far more detailed information for a price.  

Who buys this information? More legitimate purposes include people conducting background checks, journalists, law enforcement, and, largely, advertisers. With such in-depth information, advertisers can target highly specific audiences with their ads, all based on personal information that can include shopping habits from customer loyalty cards, health data from fitness apps, and information scraped from public social media posts—just to name a few of the umpteen sources they draw from. 

Yet data brokers won’t discriminate. They’ll sell to scammers and thieves as well, who can then use that personal information to help them commit identity fraud and theft. 

However, you can do something about this. Personal data cleanup can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It can also provide guidance on how you can remove your data from those sites and can even manage the removal for you. And because data brokers continually update their data, personal data cleanup will continue to monitor those sites and help you get your information removed should it crop up again. 

In all, if you feel that your privacy shouldn’t be up for grabs, a personal data cleanup service can  

Identity protection  

Another form of protection focuses on keeping you safer from identity theft and fraud. Here, thieves will steal personal and account information to rack up charges on existing credit and debit cards, open entirely new accounts and lines of credit, or impersonating the victim themselves for employment, health insurance coverage, or to commit other crimes in someone else’s name. 

A few forms of identity crime include: 

  • New account theft occurs when a criminal successfully steals personal identifiable information (PII) and financial information and uses a victim’s excellent credit score to open new credit cards, utility accounts, cellphone accounts, and so forth.  
  • Account takeover fraud involves the use of an existing debit card, credit card, or other accounts to rack up charges—which usually happens when username and password information is stolen via a phishing attack or as the result of a data breach.  
  • Synthetic identity theft is a rising form of identity crime where thieves use a core piece of PII, like a Social Security Number in the U.S., to create an entirely new identity under a false name. With this “synthetic” identity, a scammer or thief can potentially open all manner of accounts, lines of credit, and even apply for benefits.   
  • Medical identity theft happens when thieves impersonate patients to gain access to their prescription medications or have their medical treatments paid for by the identity theft victim.  
  • Business identity theft can plague businesses of all sizes. Here, scammers and thieves will attempt to open new credit lines in the business’ name or send customers phony bills and collect the payments themselves.  

This list provides just a few examples, yet in all its forms, identity crime can affect your finances, credit score, and ability to secure loans, a mortgage, or future credit cards.  

One way to keep your identity secure is to guard your PII carefully. Never give out your Social Security Number unless it’s necessary—such for employment, opening bank and credit accounts, applying for public assistance, filing tax returns, or obtaining a driver’s license. While other businesses may ask you for your Social Security Number for identification purposes, you are not legally bound to provide it. You can ask to provide an alternate form. Also, never share it over email or text where it can be potentially intercepted.  

Beyond your Social Security Number, you can take steps to protect the many other forms of personal information you have. An identity monitoring service can keep tabs on everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft.​ Likewise, credit monitoring can watch for unusual credit activity that could be an indicator of identity theft as well. ​ 

Should the unfortunate occur, identity theft & recovery coverage like ours can help you get back on track in several ways. First, it provides $1 million in identity theft coverage that covers travel expenses, legal fees, and stolen funds reimbursement. Additionally, it provides the assistance of a licensed identity theft recovery pro who can help you repair your identity and credit.  

Device security  

The third form of protection involves our devices, like computers, tablets, and phones—protecting them from both physical and digital threats. 

The first step you can take is to use a password, PIN, facial recognition, or other form of lock to keep your devices safer in the event of loss or theft. With this protection, your device is effectively an open book, providing a thief with access to all manner of personal information, accounts, and apps. 

Taking this protection a step further is learning to remotely locate your devices and then lock or wipe them. Many laptops and mobile devices offer location tracking services to help find a lost device—and yet others allow the owner to remotely lock or even wipe the contents of that device if they fear it’s lost for good or fallen into the wrong hands.  

It’s all rather straightforward, and device manufacturers have put up helpful web pages that can walk you through the process:  

Another good step you can take is to back up your files, whether with an online cloud service, a physical external drive, or both. By storing your files in the cloud, you can recover them quickly if your device is stolen and you have to remotely wipe its contents. Storing them on an external drive also lets you recover your files if your device is stolen, however, you’ll want to keep it in a secure location so that it can’t be stolen as well. Options include a fireproof safe where you keep other valuables or even a safe deposit box. The drawback is that you will have to back up files manually and regularly whereas cloud backup is practically automatic when you’re connected to the internet.   

Another component of device security is defending against malicious software. Viruses and malware can make their way onto your devices through several avenues, including sketchy websites, dishonest downloads, phishing schemes, and clicking on ads. The challenge is that several of these avenues can look rather legitimate at first glance. Sophisticated hackers, scammers, and thieves have learned how to make their bogus websites and search results look like the real thing. One way you can prevent making a bad click or downloading an attachment loaded with malware is to use web advisor software that can protect you while you browse. 

And finally, yes, antivirus is a must now just as it’s ever been. When kept up to date with the latest updates, it can prevent malware from getting onto your devices—plus scan, detect, and delete viruses and malware from your devices should they make their way onto them.  

Protecting your privacy, identity, and devices—today calls for all three 

The threats out there are many, and they go beyond threats to your devices. Hackers, scammers, and thieves are quite interested in you. Your accounts, your personal information, and anything they can grab to commit theft or fraud. Protecting yourself today calls for not only protecting your devices but your privacy and identity too. 

Comprehensive online protection software like ours covers all three—privacy, identity, and devices. It includes the protections mentioned above, plus dozens of features more such as ransomware coverage, credit freezes, security locks, and an online protection score that shows you just how safe you are, along with suggestions that can make you safer still.  

In all, it gives you far more control over your privacy and personal information, control that should rest in your hands, and not in the hands of data brokers, hackers, scammers, and thieves. 

The post Privacy, Identity, and Device Protection: Why You Need to Invest in All Three appeared first on McAfee Blog.

S3 Ep63: Log4Shell (what else?) and Apple kernel bugs [Podcast+Transcript]

By Paul Ducklin
Latest episode - listen now! (Yes, there are plenty of critical things to go along with Log4Shell.)

6 Tips to Protect Yourself From Holiday Shopping Scammers

By Vishnu Varadaraj

Like many consumers around the world, you’re probably scouring the internet to find the perfect gifts for your friends and family in time for the holidays. While buyers prepare for the festivities, cybercriminals look for opportunities to scam shoppers with various tricks. In 2020, the FBI received over 17,000 complaints regarding goods that were never delivered, totaling losses of more than $53 million.1 And this year, it is anticipated that the number could increase due to rumors of merchandise shortages and the ongoing pandemic.  

But no need to get your tinsel in a tangle! At McAfee, we’re empowering consumers to live their digital lives with confidence by providing tips and tools for sidestepping cyber-grinches. Here are the top scams to look out for this holiday season so you can be on your merry way:  

Phishing Emails Boasting Big-ticket Items  

Phishing may be one of the older tricks in the book, but it is still a favorite standby for cybercriminals as phishing tactics become more sophisticated. According to Bleeping Computer, scammers tend to target holiday shoppers with emails advertising big-ticket or hard-to-find items to entice them to click on a malicious link.2 For example, cybercriminals could send a phishing email promising a sweet deal —often referred to as the discount scam — on the latest gaming system. Jumping at the opportunity to score such a great gift for a low price, an unsuspecting holiday shopper might click on the link and swiftly hand over their credit card details. But instead of receiving the gaming system, they receive alerts of suspicious purchases from their bank — purchases that cybercriminals made with their credit card information.  

Fake Websites and Ads 

During the holidays, many brands increase their online advertising to boost sales. However, cyber-grinches will likely take advantage of this trend by creating fake websites and ads impersonating companies that consumers know and love. For example, cybercriminals can create fake websites and ads promoting unrealistic discounts and bargains that look remarkably similar to an online retailer’s site. If a customer clicks on the fake website and makes a “purchase” by inputting their credit card information, the scammers will then be able to use this data to make fraudulent purchases elsewhere.  

Fraudulent Social Media Posts  

Many consumers rely on social media to stay up-to-date on the latest deals, and scammers are eagerly looking for ways to take advantage. To target holiday shoppers via Instagram, Facebook, TikTok, etc., criminals use fake social media posts offering vouchers, gift cards, freebies, and contests in the hopes that the user will click on the post and hand over their personal or financial information. Perhaps a user comes across a fake contest for a $1,000 Amazon gift card on Instagram — all they have to do is enter their login credentials to enter. Little do they know that this contest has been formulated by scammers and submitting their login for entry is just handing over their data for cyber-scrooges to exploit.  

Criminals can also take advantage of shoppable social media posts to target holiday shoppers with advertisements for non-existent or counterfeit items. Today, 130 million Instagram users tap on shoppable posts to learn more about products every month. It’s likely that these users will also rely on shoppable posts to interact with products they’re interested in purchasing for holiday gifts.3 

Cybercriminals can entice these users by creating fraudulent social media ads for products they don’t actually have. If an unsuspecting shopper purchases through the fake ad, their financial information will not only find its way into the hands of the scammer, but they also won’t receive what they initially paid for.  

Travel phishing and charity scams  

According to the Wall Street Journal, travel and charity scams also tend to spike around the holidays.4 Travel scams could show up in the form of an email stating that a booking has been canceled, sending you to a fake website where you’re asked to enter your credit card number to set up a new reservation. You could also receive an email directing you to a clone site offering deals on a house rental, flight, or hotel room that seems too good to be true — as long as you hold your reservation with a deposit.  

Cybercriminals also know that consumers tend to make charitable donations around the holidays, and many are quick to take advantage. A charity scam might target victims via social media feeds, asking people to donate to a fake organization. Consumers should always do their research on a charity before they donate to prevent money from ending up in a scammer’s pocket.  

Tips to Stay Safe From Online Shopping Scams 

To prevent cyber-grinches from stealing your money, data, and festive spirit, follow these tips so you can continue to make merry during the holiday shopping season: 

  1. Be cautious of emails asking you to act. If you receive an email, call, or text advertising a holiday shopping deal that seems too good to be true, it probably is. Don’t click on anything or take any direct action from the message. Instead, go straight to the organization’s website. This will prevent you from downloading malicious content from phishing links or forking over money or your financial details unnecessarily. 
  2. Hover over links to see and verify the URL. If someone sends you a message with a link, hover over the link without actually clicking on it. This will allow you to see a link preview. If the URL looks suspicious, don’t interact with it and delete the message. 
  3. Go directly to the source. Instead of clicking on a link in an email or text message, it’s always best to check directly with the source to verify a holiday shopping offer or track a package’s shipment.  
  4. Watch out for fraudulent websites and ads. Today, anyone can create a website or online ad that looks like it’s from a legitimate retailer. They may tout a special offer or a great deal on a hot holiday item, yet such sites are a popular avenue for cybercriminals to harvest personal and financial information. They are commonly spread by social media, email, and other messaging platforms, so be skeptical of any links you see on these channels.  
  5. Check your bank statements. The holidays are often a time of increased spending, so a fraudulent charge on your bank statement could blend in with all the noise. Be vigilant about checking to make sure that there are no suspicious charges when you’re doing your online banking. If you do notice a purchase that you didn’t make, report it to your bank immediately.  
  6. Protect your identity. Hackers often use consumers’ personally identifiable information to make fraudulent purchases – a trick that would certainly interrupt a holiday shopping spree. A solution like McAfee Identity Theft Protection takes a proactive approach to help protect identities with personal and financial monitoring and recovery tools to help keep identities personal and secure. 
  7. Use a comprehensive security solution. Using a solution like McAfee Total Protection can help your holiday shopping spree go smoothly by providing safe web browsing, virus protection, and more. McAfee WebAdvisor also provides coverage for many of the holiday shopping scams mentioned above with misclick protection, typo protection, and alerts for known threats.  

The post 6 Tips to Protect Yourself From Holiday Shopping Scammers appeared first on McAfee Blog.

Concerned by the Security Risk Affecting Popular Services and Apps? Here’s What We Know.

By McAfee

Several security researchers have recently reported a powerful software bug that could potentially affect thousands of popular websites, services, hosted apps, and even game servers—thanks to an apparent flaw that could allow hackers to compromise or take control of servers that run them. 

 Just as reported by the developers of the popular Minecraft game, this flaw potentially affects servers that run Twitter, Apple’s iCloud, the Steam gaming platform, and a growing number of others that may be vulnerable. 

One research group has dubbed the vulnerability as “Log4Shell,” and the name appears to be sticking. It involves a widely used software used to log information on servers. This software is open source, meaning it is freely available to developers. As a result,  countless organizations and businesses use it on their servers.   

While details are still evolving, researchers are acting with a proper degree of caution given the potential scope of the issue. Needless to say, the immediate level of concern remains high given the potential of the flaw to impact millions of servers, devices, and the people who use them. 

What can an attacker do with this vulnerability?  

At this early stage, a few things appear to be possible: 

  • A hacker could access the logs on impacted servers, gathering the information kept there. This could include any kind of information from chats, usernames, passwords, or other information, depending on what’s being logged by the website, app, or service in question.  
  • In some instances, the vulnerability reportedly allows hackers to execute code or functions that can compromise or even take over the targeted server. For example, there have been reports of compromised servers that were converted to illicitly mine for cryptocurrencies. 
  • Likewise, there is the potential for hackers to further use the impacted servers to distribute malware to the computers, smartphones, and other devices connected to them. As of this writing, we have yet to uncover any such attacks. However, determined hackers could attempt such an attack if they believe there’s some value or return in doing so. 

What if I know someone who plays Minecraft or is running a Minecraft server? 

The developers of Minecraft have provided several steps that detail what both players and server hosts should do to protect themselves. The developers clearly recognize the potential gravity of the situation and are taking a proactive approach in saying, “This vulnerability poses a potential risk of your computer being compromised, and while this exploit has been addressed with all versions of the game client patched, you still need to take [steps] to secure your game and your servers.” We’ve provided the link to those steps here: 

 Recommended steps for Minecraft players and server hosts. 

How else you can protect yourself 

Right now, as this situation evolves, the best step is to keep your eyes open. If the app, service, site, or game you’re on performs strangely, consider signing out and closing it down. Then, perform a security scan on your device to check for viruses, malware, or other threats. Follow the guidance from your online protection software if any results come up. 

You may also consider limiting your app and service usage to the most important activities. If it’s not an urgent or important online task or activity, see about putting it off until more is known. 

Likewise, stay tuned. The details around this vulnerability continue to unfold. As they do, you’ll find further guidance that can help keep you and your family protected from this or any follow-on threats associated with this issue. 

The post Concerned by the Security Risk Affecting Popular Services and Apps? Here’s What We Know. appeared first on McAfee Blog.

New tech for the holidays? Watch out for these tech support scams.

By McAfee

We all know the frustration. A new piece of tech isn’t working the way it should. Or maybe setting it up is simply turning into a royal pain. Grrr, right? Just make sure that when you go on the hunt for some help, you don’t let a tech support scam get the better of you.  

Like so many scams out there, tech support scams play on people’s emotions. Specifically, the frustration you feel when things don’t work right. You want that problem fixed right now. So much so that you may not pay close enough attention to that tech support link you found in a search or came across in an ad. Tech support that looks legitimate but isn’t. 

Tech support scams make good money for bad actors. In fact, the larger tech support scam operations organize and run themselves like a business, with call centers, marketing teams, finance groups, and so forth—and can rack up some serious profits to boot. 

They make their money in several ways. Sometimes they’ll charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis but access your computer to steal information instead. 

Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.  

What do tech support scams look like? 

Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.  

First, there are the scams that actively track you down. 

This could be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they may reach you by way of a pop-up ad. Again telling you that your computer or device is in need of urgent repair. These can find you a few different ways: 

  • By clicking on links from unsolicited emails. 
  • From pop-up ads from risky sites. 
  • Via pop-ups from otherwise legitimate sites that have had malicious ads injected. 
  • By way of spammy phone calls made directly to you, whether by robocall or a live operator. 

Second, there are the scams that lie in wait.  

These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads in social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include: 

  • Online classified ads, forum posts, and blog sites. 
  • Ads on Social media sites such as Facebook, Reddit, YouTube, and Tumblr. 
  • Search results—scammers place paid search ads too! 

Tech support scams target everyone—not just the elderly 

While tech support scammers can and do prey on older computer users, they’re not the only ones. An apparent lack of computer savviness certainly makes older users an attractive target, yet it also seems that an apparent overconfidence in one’s savviness makes younger victims susceptible to tech support scams too. Turns out that the growing majority of victims worldwide are between 18 and 35 years old, a group that has known the internet for most, if not all, of their lives. That’s according to research from Microsoft’s Digital Crimes Unit, which found the 1 in 10 of people between the ages of 18 and 35 who encountered a tech support scam fell for it and lost money.  

Whatever the age group, the U.S. Federal Trade Commission (FTC) says that the reported losses in the U.S. are into the millions, which of course does not account for the assumedly millions more that do not go reported.  

How to spot and avoid tech support scams 

  • With regards to ads and search results, keep an eye open for typos, awkward language, or poor design and logos that looks like they could be a knockoff of a trusted brand. Check out our blog article that offers a field guide of what these ads and search results look like. 
  • Don’t fall for the call. If someone calls you with an offer of “tech support.” Chances are, it’s a scam. And if they ask for payment in gift cards or cryptocurrency like bitcoin, it’s absolutely a scam. Just hang up. 
  • Note that the big tech companies like Apple and Microsoft will not call you with offers of tech support or an alert that “something is wrong with your computer.” Such calls come from imposters. Moreover, in many cases, the company will offer free support as part of your purchase or subscription that you can get on your own when you need it. (For example, that’s the case with our products.) 
  • Don’t click on any links or call any numbers that suddenly appear on your screen and warn you of a computer problem. Again, this a likely sign of an attempted scam. Often, this will happen while browsing. Simply close your browser and open a fresh browser window to clear the ad or link. 
  • Go to the source. Contact the company directly for support, manually type their address into your browser or call the number that came with the packaging or purchase. Don’t search. This will help you avoid imposters that choke up search results with bogus ads. 
  • Protect your browsing. Use a safe browsing extension that can spot malicious sites and help prevent you clicking on them by mistake. Comprehensive online protection software will offer protect your browsing, in addition to protection from malware and viruses. 

Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download it on your own, get it from the company’s official website. Stay away from third-party sites that may host malware. 

What to do if you think you’ve been scammed: 

1. Change your passwords. 

This will provide protection if the scammer was able to access your account passwords in some form. While this can be a big task, it’s a vital one. A password manager that’s part of comprehensive online protection can make it much easier. 

2. Run a malware and virus scan right away. 

Delete files or apps that the software says is an issue. Do the same for other devices on your network too. Experienced and determined scammers can infect them as well simply by gaining access to one device on your network. 

3. Stop payment. 

Contact your bank, credit card company, online payment platform, or wire transfer service immediately to reverse the charges. File a fraud complaint as well. The sooner you act, the better chance you have of recovering some or all your money. (Note that this is a good reason to use credit cards for online purchases, as they afford extra protection that debit cards and other payment services do not.) 

4. Report the scam. 

In the U.S., you can contact https://www.ftc.gov/complaint, which reports the claim to thousands of law enforcement agencies. While they cannot resolve your individual issue, your report can help with broader investigations and build a case against scammers—which can make the internet safer for others. Their list of FAQs is particularly helpful too, answering important questions like “how do I get my money back?” 

Enjoy your stuff! 

Here’s to holiday tech that works. And to quick fixes when things don’t go as planned. In all, if you find yourself staring down a technical issue, go straight to the source for help as we’ve outlined above. As you can see, scammers have burrowed themselves alongside otherwise legitimate ads, search results, and forums online, ready to take advantage of you when you need to get things working right. 

Likewise, keep an eye and ear open for those scammers who’ll reach out to you, particularly this time of year when so many people are getting so many new devices. Realizing that legitimate tech support won’t call you out of the blue is a great place to start. In all, go with the pros you know—the ones you can reach at the companies you trust. 

The post New tech for the holidays? Watch out for these tech support scams. appeared first on McAfee Blog.

How To Tell If Your Smartphone Has Been Hacked

By McAfee

Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security

Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically. 

Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem. 

Hacking software and their symptoms 

Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways: 

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.  
  • Trojans: Trojans are types of malware that can be disguised in your phone to extract important data, such as credit card account details or personal information. 
  • Cryptominers: Similar to trojans, this software hides on a device. From there, it harnesses the device’s computing power to “mine” cryptocurrencies. While crypto mining is not illegal, “cryptojacking” a device without the owner’s consent is most certainly illegal. 

Some possible signs of hacking software on your phone include: 

Performance issues 

Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources. 

Your phone feels like it’s running hot 

Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat. 

Mystery apps or data 

If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well. 

Pop-ups or changes to your screen 

Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked. 

What to do if you’re worried that your phone has been hacked … 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique 

Ten tips to prevent your phone from being hacked 

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening: 

  1. Use comprehensive online protection software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing online protection on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 
  2. Update your phone and its apps. Aside from installing security software, keeping current with updates is a primary way to keep you and your phone safe. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while also introducing new, helpful features. 
  3. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  
  4. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software such as McAfee Total Protection will include one. 
  5. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and easy to track down.  
  6. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.  
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted can go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled (typically this is automatic if you have a passcode enabled). Android users have automatic encryption depending on the type of phone. 
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. By locking it, that keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website. 
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an otherwise open door. There are several attacks that a dedicated and well-equipped hacker can make on devices where the Wi-Fi and Bluetooth are open and discoverable. Likewise, while not a hack, some retailers will track your location in a store using Bluetooth technology for marketing purposes—so switching it off can protect your privacy in some situations as well. You can easily turn off both from your settings and many phones let you do it from a pulldown menu on your home screen as well. 
  10. Steer clear of third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.

Ongoing Community Work to Mitigate Domain Name System Security Threats

By Keith Drazek

For over a decade, the Internet Corporation for Assigned Names and Numbers (ICANN) and its multi-stakeholder community have engaged in an extended dialogue on the topic of DNS abuse, and the need to define, measure and mitigate DNS-related security threats. With increasing global reliance on the internet and DNS for communication, connectivity and commerce, the members of this community have important parts to play in identifying, reporting and mitigating illegal or harmful behavior, within their respective roles and capabilities.

As we consider the path forward on necessary and appropriate steps to improve mitigation of DNS abuse, it’s helpful to reflect briefly on the origins of this issue within ICANN, and to recognize the various and relevant community inputs to our ongoing work.

As a starting point, it’s important to understand ICANN’s central role in preserving the security, stability, resiliency and global interoperability of the internet’s unique identifier system, and also the limitations established within ICANN’s bylaws. ICANN’s primary mission is to ensure the stable and secure operation of the internet’s unique identifier systems, but as expressly stated in its bylaws, ICANN “shall not regulate (i.e., impose rules and restrictions on) services that use the internet’s unique identifiers or the content that such services carry or provide, outside the express scope of Section 1.1(a).” As such, ICANN’s role is important, but limited, when considering the full range of possible definitions of “DNS Abuse,” and developing a comprehensive understanding of security threat categories and the roles and responsibilities of various players in the internet infrastructure ecosystem is required.

In support of this important work, ICANN’s generic top-level domain (gTLD) contracted parties (registries and registrars) continue to engage with ICANN, and with other stakeholders and community interest groups, to address key factors related to effective and appropriate DNS security threat mitigation, including:

  • Determining the roles and responsibilities of the various service providers across the internet ecosystem;
  • Delineating categories of threats: content, infrastructure, illegal vs. harmful, etc.;
  • Understanding the precise operational and technical capabilities of various types of providers across the internet ecosystem;
  • Relationships, if any, that respective service providers have with individuals or entities responsible for creating and/or removing the illegal or abusive activity;
  • Role of third-party “trusted notifiers,” including government actors, that may play a role in identifying and reporting illegal and abusive behavior to the appropriate service provider;
  • Processes to ensure infrastructure providers can trust third-party notifiers to reliably identify and provide evidence of illegal or harmful content;
  • Promoting administrative and operational scalability in trusted notifier engagements;
  • Determining the necessary safeguards around liability, due process, and transparency to ensure domain name registrants have recourse when the DNS is used as a tool to police DNS security threats, particularly when related to content.
  • Supporting ICANN’s important and appropriate role in coordination and facilitation, particularly as a centralized source of data, tools, and resources to help and hold accountable those parties responsible for managing and maintaining the internet’s unique identifiers.
Figure 1: The Internet Ecosystem

Definitions of Online Abuse

To better understand the various roles, responsibilities and processes, it’s important to first define illegal and abusive online activity. While perspectives may vary across our wide range of interest groups, the emerging consensus on definitions and terminology is that these activities can be categorized as DNS Security Threats, Infrastructure Abuse, Illegal Content, or Abusive Content, with ICANN’s remit generally limited to the first two categories.

  • DNS Security Threats: defined as being “composed of five broad categories of harmful activity [where] they intersect with the DNS: malware, botnets, phishing, pharming, and spam when [spam] serves as a delivery mechanism for those other forms of DNS Abuse.”
  • Infrastructure Abuse: a broader set of security threats that can impact the DNS itself – including denial-of-service / distributed denial-of-service (DoS / DDoS) attacks, DNS cache poisoning, protocol-level attacks, and exploitation of implementation vulnerabilities.
  • Illegal Content: content that is unlawful and hosted on websites that are accessed via domain names in the global DNS. Examples might include the illegal sale of controlled substances or the distribution of child sexual abuse material (CSAM), and proven intellectual property infringement.
  • Abusive Content: is content hosted on websites using the domain name infrastructure that is deemed “harmful,” either under applicable law or norms, which could include scams, fraud, misinformation, or intellectual property infringement, where illegality has yet to be established by a court of competent jurisdiction.

Behavior within each of these categories constitutes abuse, and it is incumbent on members of the community to actively work to combat and mitigate these behaviors where they have the capability, expertise and responsibility to do so. We recognize the benefit of coordination with other entities, including ICANN within its bylaw-mandated remit, across their respective areas of responsibility.

ICANN Organization’s Efforts on DNS Abuse

The ICANN Organization has been actively involved in advancing work on DNS abuse, including the 2017 initiation of the Domain Abuse Activity Reporting (DAAR) system by the Office of the Chief Technology Officer. DAAR is a system for studying and reporting on domain name registration and security threats across top-level domain (TLD) registries, with an overarching purpose to develop a robust, reliable, and reproducible methodology for analyzing security threat activity, which the ICANN community may use to make informed policy decisions. The first DAAR reports were issued in January 2018 and they are updated monthly. Also in 2017, ICANN published its “Framework for Registry Operators to Address Security Threats,” which provides helpful guidance to registries seeking to improve their own DNS security posture.

The ICANN Organization also plays an important role in enforcing gTLD contract compliance and implementing policies developed by the community via its bottom-up, multi-stakeholder processes. For example, over the last several years, it has conducted registry and registrar audits of the anti-abuse provisions in the relevant agreements.

The ICANN Organization has also been a catalyst for increased community attention and action on DNS abuse, including initiating the DNS Security Facilitation Initiative Technical Study Group, which was formed to investigate mechanisms to strengthen collaboration and communication on security and stability issues related to the DNS. Over the last two years, there have also been multiple ICANN cross-community meeting sessions dedicated to the topic, including the most recent session hosted by the ICANN Board during its Annual General Meeting in October 2021. Also, in 2021, ICANN formalized its work on DNS abuse into a dedicated program within the ICANN Organization. These enforcement and compliance responsibilities are very important to ensure that all of ICANN’s contracted parties are living up to their obligations, and that any so-called “bad actors” are identified and remediated or de-accredited and removed from serving the gTLD registry or registrar markets.

The ICANN Organization continues to develop new initiatives to help mitigate DNS security threats, including: (1) expanding DAAR to integrate some country code TLDs, and to eventually include registrar-level reporting; (2) work on COVID domain names; (3) contributions to the development of a Domain Generating Algorithms Framework and facilitating waivers to allow registries and registrars to act on imminent security threats, including botnets at scale; and (4) plans for the ICANN Board to establish a DNS abuse caucus.

ICANN Community Inputs on DNS Abuse

As early as 2009, the ICANN community began to identify the need for additional safeguards to help address DNS abuse and security threats, and those community inputs increased over time and have reached a crescendo over the last two years. In the early stages of this community dialogue, the ICANN Governmental Advisory Committee, via its Public Safety Working Group, identified the need for additional mechanisms to address “criminal activity in the registration of domain names.” In the context of renegotiation of the Registrar Accreditation Agreement between ICANN and accredited registrars, and the development of the New gTLD Base Registry Agreement, the GAC played an important and influential role in highlighting this need, providing formal advice to the ICANN Board, which resulted in new requirements for gTLD registry and registrar operators, and new contractual compliance requirements for ICANN.

Following the launch of the 2012 round of new gTLDs, and the finalization of the 2013 amendments to the RAA, several ICANN bylaw-mandated review teams engaged further on the issue of DNS Abuse. These included the Competition, Consumer Trust and Consumer Choice Review Team (CCT-RT), and the second Security, Stability and Resiliency Review Team (SSR2-RT). Both final reports identified and reinforced the need for additional tools to help measure and combat DNS abuse. Also, during this timeframe, the GAC, along with the At-Large Advisory Committee and the Security and Stability Advisory Committee, issued their own respective communiques and formal advice to the ICANN Board reiterating or reinforcing past statements, and providing support for recommendations in the various Review Team reports. Most recently, the SSAC issued SAC 115 titled “SSAC Report on an Interoperable Approach to Addressing Abuse Handling in the DNS.” These ICANN community group inputs have been instrumental in bringing additional focus and/or clarity to the topic of DNS abuse, and have encouraged ICANN and its gTLD registries and registrars to look for improved mechanisms to address the types of abuse within our respective remits.

During 2020 and 2021, ICANN’s gTLD contracted parties have been constructively engaged with other parts of the ICANN community, and with ICANN Org, to advance improved understanding on the topic of DNS security threats, and to identify new and improved mechanisms to enhance the security, stability and resiliency of the domain name registration and resolution systems. Collectively, the registries and registrars have engaged with nearly all groups represented in the ICANN community, and we have produced important documents related to DNS abuse definitions, registry actions, registrar abuse reporting, domain generating algorithms, and trusted notifiers. These all represent significant steps forward in framing the context of the roles, responsibilities and capabilities of ICANN’s gTLD contracted parties, and, consistent with our Letter of Intent commitments, Verisign has been an important contributor, along with our partners, in these Contracted Party House initiatives.

In addition, the gTLD contracted parties and ICANN Organization continue to engage constructively on a number of fronts, including upcoming work on standardized registry reporting, which will help result in better data on abuse mitigation practices that will help to inform community work, future reviews, and provide better visibility into the DNS security landscape.

Other Groups and Actors Focused on DNS Security

It is important to note that groups outside of ICANN’s immediate multi-stakeholder community have contributed significantly to the topic of DNS abuse mitigation:

Internet & Jurisdiction Policy Network
The Internet & Jurisdiction Policy Network is a multi-stakeholder organization addressing the tension between the cross-border internet and national jurisdictions. Its secretariat facilitates a global policy process engaging over 400 key entities from governments, the world’s largest internet companies, technical operators, civil society groups, academia and international organizations from over 70 countries. The I&JP has been instrumental in developing multi-stakeholder inputs on issues such as trusted notifier, and Verisign has been a long-time contributor to that work since the I&JP’s founding in 2012.

DNS Abuse Institute
The DNS Abuse Institute was formed in 2021 to develop “outcomes-based initiatives that will create recommended practices, foster collaboration and develop industry-shared solutions to combat the five areas of DNS Abuse: malware, botnets, phishing, pharming, and related spam.” The Institute was created by Public Interest Registry, the registry operator for the .org TLD.

Global Cyber Alliance
The Global Cyber Alliance is a nonprofit organization dedicated to making the internet a safer place by reducing cyber risk. The GCA builds programs, tools and partnerships to sustain a trustworthy internet to enable social and economic progress for all.

ECO “topDNS” DNS Abuse Initiative
Eco is the largest association of the internet industry in Europe. Eco is a long-standing advocate of an “Internet with Responsibility” and of self-regulatory approaches, such as the DNS Abuse Framework. The eco “topDNS” initiative will help bring together stakeholders with an interest in combating and mitigating DNS security threats, and Verisign is a supporter of this new effort.

Other Community Groups
Verisign contributes to the anti-abuse, technical and policy communities: We continuously engage with ICANN and an array of other industry partners to help ensure the continued safe and secure operation of the DNS. For example, Verisign is actively engaged in anti-abuse, technical and policy communities such as the Anti-Phishing and Messaging, Malware and Mobile Anti-Abuse Working Groups, FIRST and the Internet Engineering Task Force.

What Verisign is Doing Today

As a leader in the domain name industry and DNS ecosystem, Verisign supports and has contributed to the cross-community efforts enumerated above. In addition, Verisign also engages directly by:

  • Monitoring for abuse: Protecting against abuse starts with knowing what is happening in our systems and services, in a timely manner, and being capable of detecting anomalous or abusive behavior, and then reacting to address it appropriately. Verisign works closely with a range of actors, including trusted notifiers, to help ensure our abuse mitigation actions are informed by sources with necessary subject matter expertise and procedural rigor.
  • Blocking and redirecting abusive domain names: Blocking certain domain names that have been identified by Verisign and/or trusted third parties as security threats, including botnets that leverage well-understood and characterized domain generation algorithms, helps us to protect our infrastructure and neutralize or otherwise minimize potential security and stability threats more broadly by remediating abuse enabled via domain names in our TLDs. For example, earlier this year, Verisign observed a botnet family that was responsible for such a disproportionate amount of total global DNS queries, we were compelled to act to remediate the botnet. This was referenced in Verisign’s Q1 2021 Domain Name Industry Brief Volume 18, Issue 2.
  • Avoiding disposable domain name registrations: While heavily discounted domain name pricing strategies may promote short-term sales, they may also attract a spectrum of registrants who might be engaged in abuse. Some security threats, including phishing and botnets, exploit the ability to register large numbers of ‘disposable’ domain names rapidly and cheaply. Accordingly, Verisign avoids marketing programs that would permit our TLDs to be characterized in this class of ‘disposable’ domains, that have been shown to attract miscreants and enable abusive behavior.
  • Maintaining a cooperative and responsive partnership with law enforcement and government agencies, and engagement with courts of relevant jurisdiction: To ensure the security, stability and resiliency of the DNS and the internet at large, we have developed and maintained constructive relationships with United States and international law enforcement and government agencies to assist in addressing imminent and ongoing substantial security threats to operational applications and critical internet infrastructure, as well as illegal activity associated with domain names.
  • Ensuring adherence of contractual obligations: Our contractual frameworks, including our registry policies and .com Registry-Registrar Agreements, help provide an effective legal framework that discourages abusive domain name registrations. We believe that fair and consistent enforcement of our policies helps to promote good hygiene within the registrar channel.
  • Entering into a binding Letter of Intent with ICANN that commits both parties to cooperate in taking a leadership role in combating security threats. This includes working with the ICANN community to determine the appropriate process for, and development and implementation of, best practices related to combating security threats; to educate the wider ICANN community about security threats; and support activities that preserve and enhance the security, stability and resiliency of the DNS. Verisign also made a substantial financial commitment in direct support of these important efforts.

Trusted Notifiers

An important concept and approach for mitigating illegal and abusive activity online is the ability to engage with and rely upon third-party “trusted notifiers” to identify and report such incidents at the appropriate level in the DNS ecosystem. Verisign has supported and been engaged in the good work of the Internet & Jurisdiction Policy Network since its inception, and we’re encouraged by its recent progress on trusted notifier framing. As mentioned earlier, there are some key questions to be addressed as we consider the viability of engaging trusted notifiers or building trusting notifier entities, to help mitigate illegal and abusive online activity.

Verisign’s recent experience with the U.S. government (NTIA and FDA) in combating illegal online opioid sales has been very helpful in illuminating a possible approach for third-party trusted notifier engagement. As noted, we have also benefited from direct engagement with the Internet Watch Foundation and law enforcement in combating CSAM. These recent examples of third-party engagement have underscored the value of a well-formed and executed notification regime, supported by clear expectations, due diligence and due process.

Discussions around trusted notifiers and an appropriate framework for engagement are under way, and Verisign recently engaged with other registries and registrars to lead the development of such a framework for further discussion within the ICANN community. We have significant expertise and experience as an infrastructure provider within our areas of technical, legal and contractual responsibility, and we are aggressive in protecting our operations from bad actors. But in matters related to illegal or abusive content, we need and value contributions from third parties to appropriately identify such behavior when supported by necessary evidence and due diligence. Precisely how such third-party notifications can be formalized and supported at scale is an open question, but one that requires further exploration and work. Verisign is committed to continuing to contribute to these ongoing discussions as we work to mitigate illegal and abusive threats to the security, stability and resiliency of the internet.

Conclusion

Over the last several years, DNS abuse and DNS-related security threat mitigation has been a very important topic of discussion in and around the ICANN community. In cooperation with ICANN, contracted parties, and other groups within the ICANN community, the DNS ecosystem including Verisign has been constructively engaged in developing a common understanding and practical work to advance these efforts, with a goal of meaningfully reducing the level and impact of malicious activity in the DNS. In addition to its contractual compliance functions, ICANN’s contributions have been important in helping to advance this important work and it continues to have a critical coordination and facilitation function that brings the ICANN community together on this important topic. The ICANN community’s recent focus on DNS abuse has been helpful, significant progress has been made, and more work is needed to ensure continued progress in mitigating DNS security threats. As we look ahead to 2022, we are committed to collaborating constructively with ICANN and the ICANN community to deliver on these important goals.

The post Ongoing Community Work to Mitigate Domain Name System Security Threats appeared first on Verisign Blog.

What We’ve Learnt From Home Learning During Lockdown

By Alex Merton-McCann

I think it’s fair to say that come to next Australia Day, there needs to be a special award category for parents of young children who survived home learning during the lockdowns. Let’s be honest – it’s been brutal! So many parents had to juggle their own full-time work, running a household, AND supervising a day’s worth of learning for often, multiple children! Research from Macquarie University showed that many parents spent up to 14 hours a week in their role as home learning managers and 9/10 parents reported the experience as, quite understandably, stressful! As a mum of older teens and young adults – who are usually self-sufficient – I’m in awe! 

But the good news is – things are on the improve! Our vaccine rates are amongst the best in the world, so lockdowns have been lifted and, drum roll… kids are back at school! I’ve always been a big fan of trying to find the silver lining of any situation and I think there are many we can take away from our COVID experience, particularly when it comes to digital parenting. I know of so many parents who have completely rethought their approach to managing kids and technology since the pandemic hit because of their home learning experience. 

So, in the spirit of sharing and caring, I thought I’d round up some of the best ‘aha’ moments from parents who were forced to become expert home learning managers over multiple lockdowns. And make sure you take notes because there are some great learnings that we can apply to our digital parenting journey.  

Embrace Technology 

If you have never been ‘all in’ with your kids’ use of technology for both learning and socializing, then you need to get over this ASAP. Technology is the lifeblood of your kids’ lives. It’s how they connect, nurture friendships, and organize their social lives. I also recommend parents try to see technology through the eyes of their kids NOT just through our more ‘mature’ lens. It’s the best way of truly understanding just what a huge role it plays in their day-to-day lives. And don’t forget that technology is almost always used to set up in-person catchups! So, please don’t demonize it, it will only push your kids away. 

Understanding Your Child’s Online Life is a Powerful Way of Connecting 

I totally appreciate that many parents didn’t choose to be home learning ‘managers’ however many have shared with me how they now feel far more involved in their child’s life because of the experience. Seeing first-hand how your child’s day works, overhearing their conversations with teachers and peers (courtesy of Zoom), and being blown away by your offspring’s tech skills has given many parents incredible insight into their child.  

I know of parents who have noticed learning issues and friendship problems all as a result of their home learning manager role! There’s nothing like being able to nip something in the bud before it becomes a big issue! So, stay involved and you’ll reap the rewards! 

Get Your Kids Moving – Encourage Movement and Outdoor Activities Always 

Confession – I have never been one of those parents who proactively organized park visits, bushwalks, and exercise regimes for my kids. But many of the parents who managed young children through a lockdown and resorted to becoming personal trainers reported that it paid dividends. So, now lockdowns are (hopefully!) history, don’t forget about the benefits of getting your kids to move. It’s hard to be on a screen when you are walking the dog, playing a game of family cricket, or bushwalking. I know it’s time-consuming but it’s so worth it!

Take Some Time to Understand & Protect Your Kids’ Devices 

As of 2 years ago, the average Aussie household had 17 internet-connected devices in tow so it’s no wonder keeping abreast of all the devices in your household feels like a full-time job! But with kids continuing to use their devices for both study and socializing, it’s essential that you give each device a ‘once over’ to minimize risks and prevent issues arising down the track.  

Ensuring all their software is up to date is a great place to start. Also check that the default password has been changed and that there is some top-shelf security software installed to protect the device and, most importantly, its user! And while you are there, why not also ensure that each of their online accounts has its own distinct password? If you think they could manage a password manager, then it might be time to introduce them to one? Check out McAfee’s True Key – I couldn’t manage without it! 

I think you’d be hard-pressed to find many parents keen to return to home learning. In fact, I think there may even be a revolt if we had to go back! But, knowing we have picked up some ‘nuggets of gold’ along the way makes it a little feel a little better! So, please embrace technology – it’s a fantastic way of connecting with your kids. But of course, keep your family’s usage in check and minimize the risks by giving each device a once-over.  

Happy Digital Parenting! 

Alex  

The post What We’ve Learnt From Home Learning During Lockdown appeared first on McAfee Blog.

What is the Dark Web? Everything You Need to Know

By Vishnu Varadaraj

You open up your laptop and check the daily news. You see a headline stating that one of your favorite online retailers was breached and that thousands of their customers’ passwords were exposed. Data breaches like this frequently appear in the news, but many consumers don’t realize the implications these breaches have on their personal privacy. When data breaches occur, oftentimes billions of these hacked login credentials become available on the dark web, neatly packaged for criminals to download.1 

Let’s dive into the differences between the deep web and the dark web, how cybercriminals use the dark web, and what you can do to protect your data.  

Deep Web vs. Dark Web: What’s the Difference?  

You’ve probably heard of the deep and dark web but may not be aware of their differences.2 First, let’s start by noting that the dark web is always part of the deep web, but the deep web is not always the dark web.  

The deep web refers to the pages on the internet that are not indexed in search engines, meaning that you can’t find them by performing a simple Google search. To access these pages, you have to know the exact address to the site and access it with specific software. Most personalized and password-protected sites appear on the deep web because they contain information that is not meant to be accessed by the general public. These sites include a user’s Netflix home page, password-protected sites for banking, and the internal sites of companies, organizations, and schools. These are all examples of legitimate areas of the deep web.  

On the other hand, the dark web is the disreputable extension of the deep web. Like the deep web, the dark web also houses sites that are not indexed by search engines, but it also hides a user’s identity and location. It consists mostly of illegal products or content that could be harmful to organizations or the general public. Some examples include stolen credit card numbers, fake IDs, drugs, and hacking tools. To access the dark web, a user needs to download darknet software, the most popular being Tor.  

Tor, which stands for “the onion routing project,” was developed by the U.S. Navy for the government in the mid-1990s. It was open-sourced in 2004, and that’s when it went public. Today, Tor is the dark web browser that the majority of people use to surf the internet anonymously. To do this, Tor hides a user’s IP address (or the unique address that identifies an internet-connected device or network) by bouncing their search request to multiple different locations. These bounces also referred to as relays, make it much harder for people to find users on the dark web.  

How Cybercriminals Use the Dark Web 

Because of its ability to provide anonymity, the dark web is often tied to the world of cybercrime. Scammers frequently use the dark web to find software that allows them to access other people’s computers, banking credentials, Social Insurance Numbers, and credit card information. You may be wondering how all this private information ended up on the dark web in the first place. Oftentimes when a company is breached and their customers’ data is exposed, the hackers behind the breach will upload the stolen database to the dark web. This allows other cybercriminals to purchase the stolen information and use it to target users with other scams. Say that a criminal finds a database on the dark web that contains a bunch of personal email addresses. They can purchase the database and target every email address with a phishing campaign that contains malicious links that spread malware or attempt to trick users into handing over their username and password combinations.  

How to Protect Your Data 

Incorporating cybersecurity best practices into your daily life can help protect your data from hackers looking to take advantage of the data found on the dark web. Follow these tips to bring yourself greater peace of mind:  

1. Use strong, unique passwords  

The chances of a hacker accessing your data are higher if you use the same credentials across different accounts. That’s why it’s important to use a strong, unique password for each of your online profiles. This minimizes the potential damage that could be done if a hacker does gain access to one of your accounts. You can also use a password manager with a built-in generator to make it easier for you to access and manage passwords. Enabling multi-factor authentication will also ensure that hackers cannot access your information using only your login credentials. 

2. Be on the lookout for suspicious emails and text messages 

If you receive an email asking you to take immediate action, stop and think. Criminals often convey urgency in their phishing scams in the hopes that an unsuspecting user will click on a malicious link or hand over their personal details without considering the legitimacy of the message. Examine suspicious emails carefully to check for telltale signs of phishing, such as poor grammar, grainy logos, or bogus links. If an email claims to be from a well-known company or brand and asks for your credentials, claims that you need to update your password, or sends you a “free offer,” go directly to the source. Contact customer service through the company’s website (not the email) and inquire about the urgent request.  

3. Stay informed on recent data breaches  

Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers. Create news alerts for companies that have access to your information to stay notified of the latest events.  

Additionally, create notifications for your bank and other financial accounts to monitor suspicious activity, such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.   

4. Use comprehensive security software 

Use a comprehensive security solution like McAfee Total Protection, which includes dark web monitoring for up to 10 email addresses. This software actively monitors the dark web for data breaches and exposed information.  Personal details include but are not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. It also provides steps for remediation after a data breach to help you regain control and the integrity of your data and privacy. With a security solution like this in place, you can continue to live your connected life confidently.  

The post What is the Dark Web? Everything You Need to Know appeared first on McAfee Blog.

Reimagining mobile security for the way we live our lives today, tomorrow, and beyond.

By Pravat Lall

Online is a little different for everyone

How do you connect online these days? I’ll give you an example from my own life: From my 15-year old son to my 80-year-old mother, not one of us leaves the house without our phone. And today, there isn’t a single thing you can’t do on your phone. It’s the minicomputer that goes where you go. 

This trend in the way we connect is reflected in recent data too. In fact, we’ve found that the average consumer spends 6 hours and 55 min online per day, split between mobile (52%) and desktop (48%). Whether you’re a Boomer, Gen X, a Millennial, or Gen Z, the way you connect online is diverse and specific to you. 

As for what we’re doing online? It’s just about everything. After all, we spend an average of 7 hours per day on connected devices and the pandemic has forced us to do even more online. The downside to this rapid change in the way we live is that we are opening ourselves up to more risk which leaves consumers feeling highly concerned about their ability to keep their personal info secure or private. We need new protection for this new normal. 

For the new normal, a new approach to protection with mobile security 

What all these changes mean is that you’re able to have the same online experience regardless of where you are, what you’re doing, or what device you’re using. Your favorite streaming service is a great example – you can just as easily find a movie on a tablet as you can on your laptop. In fact, you can pause the movie you’re watching on that tablet and pick up where you left off on your laptop. Your experience with online security should offer the same convenience and familiarity. More importantly, online protection should give you a feeling of confidence however or wherever you choose to connect. 

 This means knowing your personal info is secure even when accessing an unsecured network, your browsing habits remain private, and you can take necessary actions should your information be compromised. To put it another way, YOU are what we’re focused on protecting and we do that by making sure everything you connect with is also secure. 

Introducing the new McAfee Security mobile app 

A phone is the remote control for your life. From the palm of your hand, you’re able to shop, browse, stream, and create – everything you do online you can now do from your phone. So, it’s crucial that your phone be a major focus of our online protection. The new mobile app makes it easier to get robust protection for your identity, privacy, and phone. Let’s look at a few of the capabilities offered by the new mobile app. 

Identity Protection Service

Think about all the online accounts you’ve created in the past year. How many of them do you use regularly? Sometimes I think I have more food delivery apps on my phone than I do restaurants to use them on. Regardless of how often you use an account (or if you no longer use it at all!), any personal information (like emails, addresses, credit cards) added to it is available online and vulnerable to breaches. McAfee Security comes with identity protection, a feature that monitors your personal information and then notifies you when there’s a risk of your data being compromised. What this means is that if we detect that your data was stolen, you’ll be alerted an average of 10 months earlier than similar services, so you can act before your data is used illegally or shows up on the dark web. 

Privacy protection with Secure VPN

Let’s say you’re about to use the free internet at your favorite café for a speedier connection. Time to flip on your virtual private network (VPN). Forget about digging through a sea of menus to find your VPN. The new mobile app offers a seamless VPN experience so you can keep your activity hidden on less-than-secure Wi-Fi. Or, better yet, you can set up a Secure VPN to automatically turn on for unsecured Wi-Fi networks. Whatever you choose, Secure VPN keeps your personal data and location private anywhere you go with unlimited data and bank-grade Wi-Fi encryption. 

Device protection 

At the end of the day, phones are devices and they’re vulnerable to viruses, malware, and, increasingly, malicious apps. The new McAfee Mobile app offers an antivirus scan for Android phones and system scans to see if your passcode is strong enough and that your OS is up to date on iOS devices. 

Most importantly, the app is part of McAfee’s total online protection, so the experience on your phone is the same as on your PC. It’s protection that goes where you go – at home on your PC, or on the go with your mobile. 

The mobile app is available right now – here’s how to get it 

If you’re an existing McAfee subscriber using McAfee Total Protection or McAfee LiveSafe, you can get the app right now. And, if you’ve already got the app installed, just make sure it’s up-to-date and you’ll be all set with the new look and features. 

Interested in trying the app out? You can buy or get a free trial of McAfee Total Protection here and get started today. 

The post Reimagining mobile security for the way we live our lives today, tomorrow, and beyond. appeared first on McAfee Blog.

What Is SIM Swapping? 3 Ways to Protect Your Smartphone

By Vishnu Varadaraj

You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.  

Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts. 

Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently. 

What Is a SIM Card? 

First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc. 

What Is SIM Swapping? 

Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A cybercriminal, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more. 

SIM swapping was especially relevant right after the T-Mobile data breach.1 Cybercriminals stole millions of phone numbers and the users’ associated personal details. Criminals could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts. 

How Can You Tell If You’ve Been SIM Swapped? 

The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.  

Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider. 

How to Prevent SIM Swapping 

Check out these tips to keep your device and personal information safe from SIM swapping.  

  1. Set up two-factor authentication using authentication apps. Two-factor authentication is always a great idea; however, in the case of SIM swapping, the most secure way to access authentication codes is through authentication apps, versus emailed or texted codes. It’s also a great idea to add additional security measures to authentication apps, such as protecting them with a PIN code, fingerprint, or face ID. Choose pin codes that are not associated with birthdays, anniversaries, or addresses. Opt for a random assortment of numbers.  
  2. Watch out for phishing attempts. Cybercriminals often gain fodder for their identity-thieving attempts through phishing. Phishing is a method cyber criminals use to fish for sensitive personal information that they can use to impersonate you or gain access to your financial accounts. Phishing emails, texts, and phone calls often use fear, excitement, or urgency to trick people into giving up valuable details, such as Social Insurance Numbers, birthdays, passwords, and PINs. Be wary of messages from people and organizations you don’t know. Even if the sender looks familiar, there could be typos in the sender’s name, logo, and throughout the message that are a good tipoff that you should delete the message immediately. Never click on links in suspicious messages. 
  3. Use a password manager. Your internet browser likely asks you if you’d like the sites you visit to remember your password. Always say no! While password best practices can make it difficult to remember all your unique, long, and complex passwords and passphrases, do not set up autofill as a shortcut. Instead, entrust your passwords and phrases to a secure password manager, such as True Key. A secure password manager makes it so you only have to remember one password. The rest of them are encrypted and protected by two-factor authentication. A password manager makes it very difficult for a cybercriminal to gain entry to your accounts, thus keeping them safe. 

Boost Your Smartphone Confidence 

With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee Identity Protection Service. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities. 

1T-Mobile data breach and SIM-swap scam: How to protect your identity 

The post What Is SIM Swapping? 3 Ways to Protect Your Smartphone appeared first on McAfee Blog.

Affected by a Data Breach? Here Are Security Steps You Should Take

By Pravat Lall

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history. 

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about. 

Data breaches are a (sad) fact of life 

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include: 

  • Usernames and passwords 
  • Email addresses 
  • Phone numbers and home addresses 
  • Contact information for friends and family members 
  • Birthdays and Driver’s license numbers 
  • Credit and debit card numbers or bank account details 
  • Purchase history and account activity 
  • Social security numbers 

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.  

Examples of data breaches over the recent years 

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including: 

Facebook – 2019: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. 

Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed. 

Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well. 

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants. 

Staying secure in light of data breaches 

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, there are multiple steps you can take to help protect yourself from the potential side effects.  

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals. 

2. If you’re a victim, report it to local authorities and to the FTC for assistance.  

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site offers a step-by-step recovery plan that you can follow and track your progress as you go. 

3. Place a fraud alert 

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well. 

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency. 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as one you’ll find in comprehensive online protection software. 

6. Consider using identity theft protection 

A solution such as this will help you to monitor your accounts and alert you of any suspicious activity. Specifically, our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat. Also, it can help you steer clear of some types of theft with preventative guidance that can help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

7. Use online protection software, and expand your security toolbox 

To use your credit card safely online to make purchases, add both a VPN and password manager into your toolbox of security solutions. A VPN keeps your shopping experience private, while a password manager helps you keep track of and protect all your online accounts. Again, you’ll find a VPN as part of comprehensive online protection software. 

The post Affected by a Data Breach? Here Are Security Steps You Should Take appeared first on McAfee Blogs.

Cloud Security: Don’t wait until your next bill to find out about an attack!

By Paul Ducklin
Cloud security is the best sort of altruism: you need to do it to protect yourself, but you help to protect everyone else at the same time.

Uber Data Breach and How to Protect Your Info

By McAfee

The Latest on the Uber Data Breach and Protecting Your Info

You may have spotted the news last week that U.S. federal prosecutors brought charges against the former chief security officer of Uber. At issue was a breach that occurred in 2016, where prosecutors allege that he covered up a $100,000 payoff to the hackers responsible for the attack. The specific charges are obstructing justice and concealing a felony for the alleged cover-up.

While the breach itself is relatively old news and the company has since paid a $148 million settlement along with an agreement to regular audits of its privacy and security systems, this is a reminder that breaches happen. What’s more, it may be some time before you become aware of them, even in instances when companies move quickly, transparently, and in your best interest.

According to research we recently published, nearly three-quarters of all breaches have required public disclosure or have affected financial results, up five points from 2015. Additionally, industry studies show that it can take roughly nine month on average to identify and contain a breach. Yes, that’s more than nine months, and a lot can happen to your credit in that timeframe. Thus the onus is on us to be vigilant about our own credit.

Here’s a quick list of things you can do right now to keep on top of your credit—and that you can do on an ongoing basis as well, because that’s what it takes to keep tabs on your personal info today.

Protecting yourself from data breaches

Closely monitor your online accounts: Whether it’s your credit card statements, banking statements, or your individual accounts for services like Uber, review them closely. If you see any suspicious activity, notify the institution or service and put a freeze on your account(s) as needed. Even a small charge can indicate a bigger problem, as that means your information is out there in the wild and could be used for bigger purchases down the pike. In the event you feel your Uber account has been compromised, you can contact them via their “I think my Uber account has been hacked” page.

Update your settings: That includes your privacy settings in addition to changing your password. As far as passwords go, strong and layered passwords are best, and never reuse your credentials across different platforms. Plus, update your passwords on a regular basis. That’ll further protect your data. Using a password manager will help you keep on top of it all, while also storing your passwords securely.
Enable two-factor authentication: While a strong and unique password is a good first line of defense, enabling app-based two-factor authentication across your accounts will help your cause by providing an added layer of security.

Check your credit: Depending on where you live, there are different credit reporting agencies that keep a centralized report of all your credit activities. For example, the major agencies in the U.S. are primarily Equifax, Experian, and TransUnion. Likewise in the U.S., the Fair Credit Reporting Act (FCRA) requires these agencies to provide you with a free credit check at least once every 12 months. It’s a relatively quick process, and you might be surprised what you find—anywhere to incorrect address information to bills falsely associated with your name. Get your free credit report here from the U.S. Federal Trade Commission (FTC). Other nations provide similar services, such as the free credit reports for UK customers.

Freeze your credit: Freezing your credit will make it impossible for criminals to take out loans or open up new accounts in your name. To do this effectively, you will need to freeze your credit at each of the three major credit-reporting agencies (Equifax, TransUnion, and Experian).
Consider using identity theft protection: A solution like McAfee Identify Theft Protection will help you to monitor your accounts and alert you of any suspicious activity in addition to the activities I’ve listed above. Additionally, you can use a comprehensive security solution such as McAfee Total Protection to help protect your devices and data from known vulnerabilities and emerging threats.

Be your own best defense

For all the technology we have at our fingertips, our best defense is our eyes. Keeping a lookout for fishy activity and following up with family members when unfamiliar charges show up on your accounts will help you keep your good name in good standing.
The thing is, we never know when the next data breach might hit and how long it may be until that information is discovered and finally disclosed to you. Staying on top of credit has always been important, but given all our apps, accounts, and overall exposure these days, it’s a must.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Uber Data Breach and How to Protect Your Info appeared first on McAfee Blog.

My email has been hacked! What should I do next?

By McAfee

If you find that your email has been hacked, one of your immediate reactions is wondering what you should next.  

The answer: take a deep breath and jump into action. There are five steps can help you prevent or minimize any damage done by a compromised account. 

So why do hackers go after email accounts? Fact is, that email account of yours is a treasure trove. There’s a good chance it contains years of correspondence with friends and family, along with yet more email from banks, online retailers, doctors, contractors, business contacts, and more. In all, your email packs a high volume of personal info in one place, which makes your email account a top prize for hackers.  

Let’s take a look at how you can take back control of your email account, along with some things you can do to keep it from getting hacked in the first place.  

You can’t log into your email account: 

This one speaks for itself. You go to check your email and find that your username and password combination has been rejected. You try again, knowing you’re using the right password, and still no luck. There’s a chance that a hacker has gotten a hold of your password, logged in, and then changed the password—thus locking you out and giving them control of your account. 

One of your contacts asks, “Did this email really come from you?” 

Hackers often compromise email accounts to spread malware on a large scale. By blasting emails to everyone on your hacked contact list, they can reach dozens, even hundreds, of others with a bogus email that may include an attachment that’s infected with malware. And no doubt about it, some of those emails can look a little odd. They don’t sound or read at all like the person they’re trying to impersonate—you—to the extent that some of your contacts may ask if this email really came from you. 

On the flip side, this is a good reason to never open attachments you weren’t expecting. Likewise, if you get a somewhat strange email from a friend or business contact, let them know. You may be the first indication they get that their email has been compromised. 

Slow and erratic device performance: 

A sluggish device could be a sign of malware in general. The thing with malware is that it tends to act like a system and resource hog, which may cause your device to run slowly, to turn off and on again suddenly, or even run hot. In some cases, the malware is logging keystrokes on your computer or taps on your phone to siphon off things like usernames and passwords so that a hacker can take control of the accounts associated with them—such as your email, not to mention your bank accounts. This makes a strong case for antivirus and antimalware protection that’s automatically kept up to date to protect against the latest threats. 

What should I do if my email is hacked? 

1) Change your passwords: 

Change your password for your email account if you can. Make it a strong, unique password—don’t reuse a password from another account. Next, update the passwords for other accounts if you use the same or similar passwords for them. (Hackers count on people using simpler and less unique passwords across their accounts—and on people reusing passwords in general.) A password manager that’s included with comprehensive online protection software can do that work for you. 

2) Use your email provider’s recovery service, if needed: 

In the case where you’ve been locked out of your account because you think the hacker has changed the password, your email provider should have a webpage dedicated to recovering your account in the event of a lost or stolen password. (For example, Google provides this page for users of Gmail and their other services.) This is a good reason to keep your security questions and alternate contact information current with your provider, as this is the primary way to regain control of your account. 

3) Reach out to your email contacts:

As mentioned above, a big part of the hacker’s strategy is to get their hooks into your address book and spread malware to others. As quickly as you can, send a message to all your email contacts and let them know that your email has been compromised. And if you’ve done so, let them know that you’ve reset your password so that your account is secure again. Likewise alert them that they shouldn’t open any emails or attachments from you that were sent during the time your account was compromised.  

4) Scan your device for malware and viruses: 

Also as mentioned above, there are several ways that a hacker can get a hold of your email account information—one of them by using malware. Give your device a thorough virus scan with comprehensive online protection software to ensure your device is free from malware. Set up a regular scan to run automatically if you haven’t already. That will help keep things clean in the long run. 

5) Check your other accounts:

 Sometimes one bad hack leads to another. If someone has access to your email and all the messages in it, they may have what they need to conduct further attacks. Take a look at your other accounts across banking, finances, social media, and other services you use and keep an eye out for any unusual activity. 

The bigger picture: Keep tabs on your identity 

More broadly speaking, your email account is one of the several pieces that make up the big picture of your online identity. Other important pieces include your online banking accounts, online shopping accounts, and so on. No question about it, these are things you want to keep tabs on. 

With that, check your credit report for any signs of strange activity. Your credit report is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem. 

Beyond keeping tabs on your identity, you can protect it as well. Online identity protection such as ours can provide around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance in the event your identity gets compromised. Additionally, it can put an identity recovery pro on the case if you need assistance in the wake of an attack or breach. Taking a step like this can help keep your email account safer from attack in the first place—along with many others as well. 

The post My email has been hacked! What should I do next? appeared first on McAfee Blog.

Black Friday and Cyber Monday – here’s what you REALLY need to do!

By Paul Ducklin
The world fills up with cybersecurity tips every year when Black Friday comes round. But what about the rest of the year?

Global Technology Provider Looks to MVISION Unified Cloud Edge

By McAfee Enterprise

With the acceleration of cloud migration initiatives—partly arising the need to support a remote workforce during the pandemic and beyond—enterprises are finding that this transformation has introduced new operational complexities and security vulnerabilities. Among these are potential misconfigurations, poorly secured interfaces, Shadow IT (access to unauthorized applications), and an increasing number of connected devices and users. To navigate these challenges, enterprises are relying on managed service providers to monitor and protect their cloud environment.

To better serve its customers and secure its own environments, one global technology provider decided to expand its existing on-premises data loss protection (DLP) and web protection with a comprehensive and robust cloud security strategy based on solutions from the  MVISION™ portfolio of solutions. Already a long-time user of McAfee Enterprise on-premises solutions, the global technology provider not only secured its internal cloud infrastructure consisting of more than 5,000 endpoints across over 30 locations worldwide, they also applied the same approach to the millions of endpoints they manage for more than 10,000 customers.

Evolving a Modern Cloud Security Approach

A primary objective for the global technology provider is securing data in the cloud in Software-as-a-Service (SaaS) applications (Microsoft Office 365, OneDrive, Salesforce, and others) and Infrastructure-as-a-Service (IaaS) platforms (Microsoft Azure, Amazon Web Services, Google Cloud Platform).

As a first step in its cloud journey, the global technology provider evaluated a number of cloud access security brokers (CASB) solutions. Ultimately, they decided to implement MVISION Cloud for AWS, Office 365, and Shadow IT. In addition to providing comprehensive visibility into cloud app usage, these solutions help with compliance; data loss prevention (DLP) by monitoring the movement of sensitive and confidential data content traveling to or from the cloud, within the cloud, and cloud to cloud; and detection and remediation of threats primarily through user and entity behavior analytics (UEBA).

Moving to a Consolidated Cloud Security Fabric

But the global technology provider didn’t stop there. When we rolled out MVISION Unified Cloud Edge, the global technology provider tested it and enthusiastically adopted it. As defined by Gartner, MVISION Unified Cloud Edge is an industry-leading example of Secure Access Service Edge (SASE), a security framework that brings together network connectivity and security into a single, cloud-delivered solution that supports business transformation, edge computing, and workforce mobility.

The global technology provider has reaped multiple advantages from this implementation across its own internal environment and for its customers.

Key advantage #1: Management ease and less overhead

MVISION Unified Cloud Edge combines multiple capabilities under one umbrella: CASB functionality with web proxy and DLP with a single administrative hub,  ePolicy Orchestrator® (ePO™) for streamlined management.

MVISION Unified Cloud Edge capabilities and the ease of integration with the McAfee Enterprise ecosystem has made life easier for the global technology provider’s team, saving time and resources. Now they can set consistent policies from device to cloud and provide users with accelerated and secure access to the tools they use every day, such as Box, Dropbox, and others. As the information security operations manager points out: “A single management console reduces overhead as does being able to set policies that we can sync and apply to multiple data sources on multiple cloud solutions, without having to recreate rules.”

Key advantage #2: Data protection policies in the cloud

MVISION Unified Cloud Edge has also enabled the global technology provider to further boost its cloud data protection. For example, it can detect data that is improperly managed and stored. Now the organization can apply their existing on-premises data policies to the cloud. For example, they can prevent certain user behaviors that may put both corporate and customer cloud data at risk. These include copying data to cloud apps or USBs, printing it, taking screen captures, accessing risky websites, and uploading data to unauthorized websites.

Key advantage #3: Improved control over apps

To create a more secure internal environment, MVISION Unified Cloud Edge has been invaluable for the global security provider. They have a better handle on the applications that are being used across their company. The solution also provides risk scores for the cloud apps that are being used to help steer users away from Shadow IT and toward using only authorized apps. When employees propose new apps to help them do their jobs better, the IT security team can check the security of these apps against requirements and make any necessary modifications to ensure compliance.

“The Shadow IT CASB automatically blocks all cloud services that are deemed high risk, both at our on-premises Web Gateway and the built-in cloud web gateway manager. So, when users attempt to use an unsanctioned SaaS application, they see a message explaining that the app is not safe,” notes the information security operations manager.

The global technology provider also sells SaaS solutions to its clients. With MVISION Unified Cloud Edge, the global technology provider can protect data on any newly sanctioned SaaS applications at no extra cost.”

A resounding endorsement

After a successful experience with McAfee Enterprise overall and specifically with the implementation of MVISION Unified Cloud Edge, the information security operation manager recommends the solution to any organization beginning or in the midst of migrating to the cloud.

“I would advise other companies thinking about their cloud transformation journey to seriously consider MVISION Unified Cloud Edge . . . It has a very user-friendly interface and does so much out of the box,” he asserts. “The level of granularity in policy setting lets you do things you don’t think possible or are much easier to accomplish than you realize. . . I don’t think any other vendor offers such a complete package.”

The post Global Technology Provider Looks to MVISION Unified Cloud Edge appeared first on McAfee Blog.

McAfee Enterprise Continues to be a Leader in CASB and Cloud Security

By Naveen Palavalli

Cloud Security Gateways (CSGs) are one of the hottest and most sought-after technologies in the market today, driven by the adoption of cloud services for business transformation and the acceptance of hybrid workforce policies. CSGs, also commonly known as Cloud Access Security Brokers (CASBs), are responsible for enforcing security policies to protect cloud-hosted corporate assets from advanced threats, while enabling seamless and secure access to these assets from any location and device.  

We have witnessed an exponential growth in cloud usage in the past two years, primarily driven by remote workforce adoption. Based on the data collected by our research team from millions of connected McAfee Enterprise users across the globe, the overall usage of enterprise cloud services spiked by 50% across all industries, while the collaboration services witnessed an increase of up to 600% in usage. This led to an astonishing 630% increase in external attacks on the cloud accounts. Taking all these factors and trends into consideration, CSGs have become a highly essential element of any organization’s cloud security strategy, playing the most critical role for enabling data protection, threat prevention and compliance in the cloud. 

McAfee Enterprise continues to innovate in the cloud security space with a laser-focused strategy towards empowering our customers with the best-in-class cloud security solution. MVISION Cloud, recognized as the industry’s leading CSG solution, has become a vital part of enterprise security, allowing organizations to safely migrate to the cloud while protecting their “crown jewels” – the data. A huge testament to our cybersecurity vision is the IDC MarketScape Worldwide Cloud Security Gateways 2021 Vendor Assessment (Doc # US48334521, November 2021), and we are proud to announce that McAfee Enterprise has been recognized as a leader in the report. 

According to the report, “McAfee has a strong ecosystem of security solutions, including Secure Web Gateway, CSG, and endpoint security that it can integrate to enable customers in their data loss prevention, User Behavior Analytics, XDR, and threat prevention goals. McAfee has focused on providing robust protection and DLP, with the scale and speed necessary to support large user bases.” 

McAfee Enterprise’s multi-vector data protection capabilities go beyond the cloud to uniquely discover and protect sensitive assets on managed endpoints, in-network shares, and on-premises databases, enabling full scope of data protection from device-to-cloud. The industry-leading data protection and threat protection capabilities are tightly integrated with a unified policy framework that allows policy enforcement, data classification and incident management from a centralized console, reducing the cost and complexity of managing hybrid IT deployments, while improving the user experience. 

Figure 1: McAfee Enterprise Multi-Vector Data Protection 

MVISION Cloud is an integral component of our Unified Cloud Edge (UCE) solution, and together with McAfee Enterprise’s Next-Gen Secure Web Gateway (SWG) and MVISION Private Access (ZTNA) delivers the industry’s most comprehensive Security Services Edge (SSE) solution – the security element of the Secure Access Service Edge (SASE) framework. With McAfee Enterprise’s DLP technology being the common denominator across all the core SSE components, organizations can seamlessly utilize a unified, data-centric framework for centralized visibility and control over their entire digital footprint, while riding on an accelerated path for digital transformation and workplace mobility. 

Figure 2: MVISION Unified Cloud Edge (UCE) 

Our mission towards building a unified security platform for protecting data from device-to-cloud and defending against advanced threats and adversaries has established McAfee Enterprise as a leader in cybersecurity across multiple forums, and the 2021 IDC MarketScape report is another distinguished feather in our decorated cap. 

The post McAfee Enterprise Continues to be a Leader in CASB and Cloud Security appeared first on McAfee Blog.

5 Signs Your Device May be Infected with Malware or a Virus

By Toni Birdsong

The malware landscape is growing more complex by the minute, which means that no device under your family’s roof—be it Android, iPhone, PC, or Mac—is immune to an outside attack. This reality makes it possible that one or more of your devices may have already been infected. But would you know it? 

Ho Ho Ho, Merry Hackmas 

According to 2021 statistics from the Identity Theft Resource Center (ITRC), the number of data breaches reported has soared by 17 percent over last year. In addition, as reported by McAfee, cybercriminals have been quick to take advantage of the increase in pandemic connectivity throughout 2020. McAfee Labs saw an average of 375 new threats per minute and a surge of hackers exploiting the pandemic through COVID-19 themed phishing campaigns, malicious apps, malware, and more. With Black Friday and Cyber Monday now at hand, we can count on even more new threats.  

Have you been hacked? 

Often, if your device has been compromised, you know it. Things get wonky. However, with the types of malware and viruses now circulating, there’s a chance you may not even realize it. The malware or virus may be working in the background sending usage details or sensitive information to a third party without disrupting other functions. So, be on the lookout for these tell-tale signs.  

5 signs of malware or a virus 

  1. Your device is hot to the touch. When you accidentally download malware, your device’s internal components immediately begin working harder to support the malware or virus that’s been embedded. This may cause your device to be hot to the touch or even overheat.  
  2. Everything ‘feels off.’ Much like a human virus can impact our whole body, a digital virus can impact every area of a device’s performance. For instance, it may cause websites to load slower, it may cause apps to crash, or your battery may not hold a charge. Overall performance remains sluggish no matter how many times you reboot or how many large files you delete.  
  3. An increase in random pop-ups and new apps. If your device is housing a malicious app or a virus, you may notice an increase in random pop-ups (more than usual). And, if you take a closer look at your app library, you may even see app icons from apps you never downloaded.   
  4. Fraudulent links from your accounts. It’s common for malware to gain access to your contacts list and then use your phone to send out messages to your friends—a powerful tactic designed to spread the malware to your contacts and their contacts and so on. This can happen via email, and more commonly, via your social media accounts. If you notice this cycle, change your passwords immediately and scan your devices for malware that may be working in the background on all devices.  
  5. You have unauthorized charges. If you notice unauthorized charges on your credit card or banking statements, dig deeper. It may be a malicious app making purchases on your behalf or malware that’s grabbed your personal information to make fraudulent purchases.  

Ways to safeguard family devices

  • Stay on top of updates. In addition to installing comprehensive security software to block malware and viruses, be sure to update your device’s security features. Regular updates give you the latest security features, some of which have been developed to thwart specific attacks. 
  • Use strong, unique passwords. Every family device should have a strong password along with a unique username. This means changing your factory settings immediately and getting your family on a schedule to change passwords.  
  • Know your apps. Only download apps from trusted sources. Avoid third-party apps. Also, consider researching the app safeguards and reading reviews before installing. A best practice is to stick to apps from the app store or verified associated app stores. 
  • Don’t click that link. Slow down and notice your digital surroundings. Does that link look suspicious? Phishing scams that load malware and viruses onto your devices often come in emails, text messages, or via your trusted social media circles.  
  • Lockdown settings and limit app permissions. A great way to block malware is to make all accounts as private as possible and limit app permissions. Instead of opting for “always-on” in an app’s permissions, change the setting, so it requires you to give the app permission every time. In addition, if an app requests access to your contacts or connect to other apps in your digital ecosystem, decline. Each time you allow an app to connect to different branches of your digital footprint, you hand over personal data and open yourself up to various new risks.  
  • Clear browsing history. Take the time to go through your history and data. If you notice a suspicious link, delete it. Clear your browsing history by choosing your browser and clicking “clear history and website data.” 

Next steps 

If you discover a family device has been compromised, there are several things you can do. 1) Install security software that will help you identify the malware so you can clean your device and protect yourself in the future. 2) Delete any apps you didn’t download, delete risky texts, delete browsing history and empty your cache. 3) In some situations, malware warrants that you wipe and restore your device (Apple or Android) to its original settings. Before doing so, however, do your research and be sure you’ve backed up any photos and critical documents to the cloud. 4) Once you’ve cleaned up your devices, be sure to change your passwords.  

The surge in malware attacks brings with it a clear family mandate that if we want to continue to live and enjoy the fantastic benefits of a connected life, we must also work together at home to make online safety and privacy a daily priority.  

The post 5 Signs Your Device May be Infected with Malware or a Virus appeared first on McAfee Blog.

Qualities of a Highly Available Cloud

By Mani Kenyan

With the widespread adoption of hybrid work models across enterprises for promoting flexible work culture in a post pandemic world, ensuring critical services are highly available in the cloud is no longer an option, but a necessity. McAfee Enterprise’s MVISION Unified Cloud Edge (UCE) is designed to maximize performance, minimize latency, and deliver 99.999% SLA guaranteed resiliency, offering blazing fast connectivity to cloud applications from any location and causing no service degradation, even when the usage of cloud services spiked 600% during the COVID-19 pandemic, as reported in our Cloud Adoption and Risk Report (Work From Home Edition). This blog shares details on how MVISION UCE is architected to enable uninterrupted access to corporate resources to meet the demands of the hybrid workforce.

MVISION UCE, our data-centric, cloud-native Security Service Edge (SSE) security platform, derives its capabilities from McAfee Enterprise’s industry leading Secure Web Gateway and Enterprise Data Protection solutions. However, this is not a lift and shift of capabilities to the cloud, which would have made it prone to service outages and impossible to have the flexibility that is needed to meet the demands of SSE. Instead, the best of breed functionality was purposefully reconstructed for SSE, using a microservices architecture that can scale elastically, and built on a platform-neutral stack that can run on bare metal and public cloud, equally effectively. A hallmark of the architecture is that the cloud is a single global fabric where service instances are spread throughout the globe. Users automatically access the best instance of any service through policy configuration.

What other alternatives are out there? We have seen some cloud services replicated in each region of their presence. While this makes controlling resources and data simple, and keeps everything within a boundary, such an approach loses out on the flexibility needed to scale on demand and reduced latency on access. With UCE, each point of presence (POP) is part of the global fabric, yet at the same time, fully featured with all services housed within the POP. This avoids the need to send traffic back and forth between various services located at different locations, a phenomenon known as traffic hairpin.

By default, user traffic gets processed at the POP closest to their physical location, regardless of where the user may be. A user may work at their office in New York 90% of the time and travel to UK occasionally. When the user connects to MVISON UCE, they are connected to New York POP when they are at office, and the POP in London if they are in a UK hotel while traveling. This is a big advantage if you think about it. User’s traffic does not need to trombone from the hotel in UK, to the POP in New York and back to a server in London. MVISION UCE’s out-of-the-box traffic routing scheme favors low latency. This does not mean that the customer cannot override this policy and force the traffic to be processed at the New York POP. They might do so if there is a compliance need to process all traffic at a certain location. Many customers have a need to store logs in a certain geography even though traffic processing may occur anywhere on the globe. MVISION UCE architecture decouples log storage from traffic processing and lets the customer choose their log storage geography based on criteria that customers define.

One of the key considerations while choosing a SSE vendor would be how much latency the service adds to user’s requests. Significant latency can negatively affect user experience and could be a deterrent to product adoption. With 85 POPs strategically placed around the globe providing low latency access to customers, UCE POPs have direct peering with the biggest SaaS vendors like Microsoft, Google, Akamai, and Salesforce to further reduce latency. In addition, MVISION UCE POPs peer with many ISPs around the globe, enabling high bandwidth and low latency connectivity end to end, from the customer’s network to UCE and from UCE to the destination server.

With thousands of peering partners growing every day, over 70% of traffic served by MVISION UCE uses peering links in some geographies. The whitepaper, How Peering POPs Make Negative Latency Possible, shares details about a study conducted by McAfee Enterprise to measure the efficacy of these peering relationships. This paper is proof that UCE customers experience faster response times going through our POPs than they would usually get by going directly through their Internet Service Providers. UCE follows a living partnership model when it comes to peering, with thousands of peering relationships in production. We are committed to keeping the latency to a minimum.

You may be wondering what the secret sauce is for achieving a reliability of five 9s or higher in MVISION UCE. Several items play a crucial role in preventing unplanned service degradation.

  1. Redundantly provisioned components that allow for one or more instances to pick up the work when one of them goes down. Unexpected system failures and interruptions do occur in the real world and having a good architecture that detects failures early and reroutes the traffic to another suitable instance is paramount to maintaining availability. A combination of client redirection, server-side redirection, along with deep application state tracking, is used to seamlessly bypass a failed spot. The global nature of the fabric allows for multiple simultaneous failures without causing a local outage.
  2. State of the art automation and deployment infrastructure is key to localize issues, maintain redundancy, and react automatically when issues are found. Containerized workloads over Kubernetes are the foundation of the cloud infrastructure in MVISION UCE, which facilitates fast recovery, canary rollouts of software, and elastic scaling of the infrastructure in case of peak demand. This is combined with an extensive automation and monitoring framework that monitors the customer’s experience and alerts the operations team of any localized or global service degradation.
  3. Ability to scale up on demand at a global scale. We are not talking about scale out within a POP here. Many times, physical data centers have a hard limit on resources and sometimes it takes several months to add new servers and resources at a physical site. We are talking about bursting out to newly provisioned POPs when the traffic demands, in a matter of hours. Through extensive automation and intelligent traffic routing, a new MVISION UCE POP can be deployed in public cloud quickly and start absorbing load, providing the needed cushion to avoid traffic peaks that could otherwise cause service degradation when usage patterns change. This capability allowed MVISION UCE to successfully handle increasing demand when customer VPNs could not handle the load created by dramatically increased remote work due to the pandemic last year.

At McAfee Enterprise, security is not an afterthought. From the start, the architecture was designed with zero trust in mind. Services are segmented from one another and follow the least privileged principle when resources need to be shared between services. Industry standard protocols and methodologies are used to enforce user and identity access management (UAM/IAM). Strong role-based access controls (RBAC) across the platform keep customer’s data separate and provide self-defense when a service is compromised. None of these features matter if the software is vulnerable. McAfee Enterprise follows one of the strictest Software Development Life Cycle (SDLC) processes in the industry to eliminate known vulnerabilities and threats in our software as it is written.

Another aspect of security that is gaining momentum these days is data privacy. This is at the forefront of all feature designs in MVISION UCE. Usually, data privacy means tokenization or anonymization of customer private data stored in MVISION UCE, be it logs or other metadata. At McAfee Enterprise, we strive to take this a step further. We do not want to retrieve private data from the customer environment if it can be avoided. For example, to evaluate a policy that involves customer premise data, UCE can offload the evaluation to a component on the customer premise. Case in point, McAfee Client Proxy (MCP) that is installed on user’s machine can perform a policy evaluation and avoid sending private data to the cloud. The McAfee Enterprise cloud leverages the results of the evaluation to complete the policy execution. Where this is not possible, private data is anonymized at the earliest entry point in the cloud to minimize data leaks.

Last but not the least, a chain is only as strong as its weakest link, and physical data center security must also be considered. Global partners are selected only after careful evaluation of their facilities and infrastructure that will host our data centers, while other vendors in this space are working with a larger set of less rigorously qualified regional partners to increase their presence. The McAfee Enterprise approach provides the necessary guard rails against supply chain attacks that our customers demand.

There are other architectural gems hidden within UCE and thus failing to mention them would make this article incomplete. First, the policy engine is exposed in the form of code with which the customer can construct complex policies without being constrained by what UI provides. If you are a user of MVISON UCE, you can see this in action by enabling “Code View” in the Web Policy tree. If you do not like the way policy nodes are ordered in the tree or the evaluations made by default, you can take complete control and process the traffic in any manner you wish. By the way, the policy is so flexible that one can write a policy to process traffic in one region and store logs in another region.

Second, policy evaluation can be distributed across various components which allows its evaluation at the earliest point in the network. This avoids hauling all traffic to the cloud to apply policy. For example, if a sensitive document needs to be blocked due to data protection rules, the DLP agent running on the user’s machine can block it instead of hauling the traffic to cloud for classification and blocking. This strategy reduces load on the cloud and consequently increases the scale at which we can process requests.

Lastly, all services are automated and require no manual intervention to provision a customer unlike other vendors that require a support ticket to provision some features. Independent of where your account has been provisioned and where your preferred UI console resides, polices that you author are stored in a global policy system that is synchronized to all POPs around the world, giving you the flexibility to process traffic anywhere in the world.

To conclude, all clouds are not built equally. Architecture of a cloud is a matter of choice and tradeoffs. MVISON UCE implements a global cloud and puts customers in the driver’s seat through programmatic policies, that are secure, scalable, and highly available.

To learn more about how MVISION UCE can help ensure your critical services are highly available in the cloud, watch this short video or visit our MVISION UCE page to get started.

The post Qualities of a Highly Available Cloud appeared first on McAfee Blog.

7 Common Digital Behaviors that Put Your Family’s Privacy at Risk

By Toni Birdsong

It would be impossible nowadays to separate our everyday lives from technology. We travel well-worn, comfortable paths online and engage in digital activities that work for us. But could those seemingly harmless habits be putting out the welcome to cyber criminals out to steal our data? 

It’s a given that our “digital-first mindset”  comes with inherent risks. With the work and learn from home shift looking more permanent and cybercrime on the rise, it’s imperative to adopt new mindsets and put new skills in motion. The first step with any change? Admitting your family may have a few bad habits to fix. Here are just a few to consider.  

7 Risky Digital Behaviors  

1. You share toooo much online. Too Much Information, yes, TMI. Oversharing personal information online is easy access for bad actors online. Those out to do harm online have made it their life’s work to piece together your personal details so they can steal your identity—or worse. Safe Family Tips: Encourage your family not to post private information such as their full name, family member names, city, address, school name, extracurricular activities, and pet names. Also, get in the habit of a) setting social media profiles to private, b) regularly scrubbing personal information on social profiles—this includes profile info, comments, and even captions that reveal too much c) regularly editing your friends lists to people you know and trust.  

2. You’ve gotten lazy about passwords. It’s tough to keep up with everything these days. We get it. However, passwords are essential. They protect your digital life—much like locks on doors protect your physical life. Safe Family Tips: Layer up your protection. Use multi-factor authentication to safeguard user authenticity and add a layer of security to protect personal data and all family devices. Consider adding comprehensive software that includes a password manager as well as virus and malware protection. This level of protection can add both power and peace of mind to your family’s online security strategy.   

3. You casually use public Wi-Fi. It’s easy to do. If you are working away from home or on a family trip, you may need to purchase something, meet a deadline, or send sensitive documents quickly. Public Wi-Fi is easy and fast, but it’s also loaded with security gaps that cybercriminals camp out on. Safe Family Tip: If you must conduct transactions on a public Wi-Fi connection, consider McAfee Total Protection. It includes antivirus and safe browsing software, plus a secure VPN.  

4. You have too many unvetted apps. We love apps, but can we trust them? Unfortunately, when it comes to security and privacy, apps are notoriously risky and getting tougher to trust as app technology evolves. So, what can you do? Safe Family Tips: A few things you can do include a) Double-checking app permissions. Before granting access to an app, ask yourself: Does this app need what it’s asking me to share? Apps should not ask for access to your data, b) researching the app and checking its security level and if there have been breaches, c) reading user reviews, d) routinely deleting dormant and unused apps from your phone. This is important to do on your phone and your laptop, e) monitor your credit report for questionable activity that may be connected to a malicious app or any number of online scams.  

5. You’ve gotten too comfortable online. If you think that a data breach, financial theft, or catfish scam can’t happen to you or your family, it’s a sign you may be too comfortable online. Growing strong digital habits is an ongoing discipline. If you started strong but have loosened your focus, it’s easy to get back to it. Safe Family Tips: Some of the most vulnerable areas to your privacy can be your kids’ social media. They may be oversharing, downloading malicious apps, and engaging with questionable people online that could pose a risk to your family. Consider regularly monitoring your child’s online activity (without hovering or spying). Physically pick up their devices to vet new apps and check they’ve maintained all privacy settings.  

6. You lack a unified family security strategy. Consider it: If each family member owns three devices, your family has countless security gaps. Closing those gaps requires a unified plan. Safe Family Tips: a) Sit down and talk about baseline security practices every family member should follow, b) inventory your technology, including IoT devices, smartphones, game systems, tablets, and toys, c) make “keeping the bad guys out” fun for kids and a challenge for teens. Sit and change passwords together, review privacy settings, reduce friend lists. Come up with a reward system that tallies and recognizes each positive security step. 

7. You ignore updates. Those updates you’re putting off? They may be annoying, but most of them are security-related, so it’s wise to install them as they come out. Safe Family Tip: Many people make it a habit to change their passwords every time they install a new update. We couldn’t agree more.  

Technology continues to evolve and open extraordinary opportunities to families every day. However, it’s also opening equally extraordinary opportunities for bad actors banking on consumers’ casual security habits. Let’s stop them in their tracks. If you nodded to any of the above habits, you aren’t alone. Today is a new day, and putting better digital habits in motion begins right here, right now.  

The post 7 Common Digital Behaviors that Put Your Family’s Privacy at Risk appeared first on McAfee Blog.

Patch Tuesday updates the Win 7 updater… for at most 1 more year of updates

By Paul Ducklin
The clock stopped long ago on Windows 7, except for those who paid for overtime. But there won't be any double overtime!

Sophos 2022 Threat Report: Malware, Mobile, Machine learning and more!

By Paul Ducklin
The crooks have shown that they're willing to learn and adapt their attacks, so we need to make sure we learn and adapt, too.

Legendary Entertainment Relies on MVISION CNAPP Across Its Multicloud Environment

By McAfee Enterprise

Becoming a cloud first company is an exciting and rewarding journey, but it’s also fraught with difficulties when it comes to securing an entire cloud estate. Many forwarding-thinking companies that have made massive investments in migrating their infrastructure to the cloud are facing challenges with respect to their cloud-native applications. These range from inconsistent security across cloud properties to lack of visibility into the public cloud infrastructure where cloud-native applications are hosted—and more. All of these issues can create vulnerabilities in a sprawling attack surface that can be potentially exploited by cybercriminals.

Legendary Entertainment is a global media company with multiple divisions including film, television, digital studios, and comics. Under the guidance of Dan Meacham, VP of Global Security and Corporate Operations and CSO/CISO, the multi-billion dollar organization transitioned from on-premises data centers to the cloud in 2012.

Meacham points out that it’s been a source of great pride for his security and IT teams to always be “on top of the latest and greatest” technology trends—and migration to the cloud is no exception. That’s why his interest was sparked when he learned about the rollout of the MVISION security product line early in the migration process. Its cloud-native, open architecture was exactly the right fit for Legendary Entertainment’s environment.

The challenges of securing a multi-cloud environment

As a cloud-first organization, Legendary Entertainment encountered challenges that are common to many companies that have migrated their workloads, applications, and data assets to the cloud. At first, the organization attempted to rely on security services natively provided by the individual cloud service providers: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Wasabi for cloud storage. As Meacham notes, “The security from one vendor doesn’t trickle over to the others. They all have different security controls, so our cloud security was not uniform, and security management was complicated.”

Lack of visibility

In their disparate multicloud environment spanning several cloud service providers, it became time-consuming and difficult to monitor and assess the security posture of applications and workloads, such as which systems needed patching or contained critical vulnerabilities.

Inconsistent security policies

With multiple management consoles required for its many cloud environments, applying and enforcing uniform security policy across their cloud estate was nearly impossible without investing a lot of time, effort, and resources.

Risky Shadow IT

Another problem in Legendary Entertainment’s early adoption of cloud-first was shadow IT, where employees or contractors enrolled in cloud collaboration platforms that were not authorized by IT. Although the shadow IT platforms were not connected to core systems, they made it more difficult to tightly monitor data which sometimes caused cloud-enabled applications to violate security policies. It is understandable that teams with a cloud-first mindset would embrace innovation and new collaborative experiences to accomplish goals faster. However, some of the shadow IT application has weak or no security controls – resulting the opportunities for external collaborator accounts to be compromised or have mis-managed privileges.

Unacceptable levels of risk

With high-profile data breaches in the entertainment industry in recent headlines, Legendary Entertainment was concerned about its level of risk and exposure, especially since it has valuable intellectual property such as scripts and marketing strategy plans for film releases among its holdings. The requirement for stronger security has been a boardroom-level conversation at digital media companies since the Sony Pictures hack and other vendor supply chain and workflow hacks. Attacks now extend beyond data leaks and can have far reaching business disruptions across an entire supply chain.

How MVISION CNAPP creates a consistent, compliant cloud security posture

By deploying  MVISION™ Cloud Native Application Protection Platform (MVISION CNAPP), Legendary Entertainment addressed all of these challenges at once. This unique solution prioritizes alerts and defends against the latest cloud threats and vulnerabilities. MVISION CNAPP combines granular application and data context with cloud security posture management and cloud workload protection in a single-console solution.

Unparalleled visibility

MVISION CNAPP provides Legendary Entertainment with broad and deep visibility across its entire infrastructure. It discovers all their cloud assets, including compute resources, containers, and storage and provides continuous visibility into vulnerabilities and security posture for applications and workloads running across multiple clouds.

Thanks to MVISION CNAPP, Meacham’s team can write, apply, and enforce security policies in a consistent fashion for the entire cloud estate. As Meacham points out, policy is continually checked so his team can correct any misconfigurations, disable services, or remove escalated privileges until corrections are made in alignment with internal compliance rules. And in many cases, the remediation can be automated internally in MVISION CNAPP or through workflow initiations.

“MVISION CNAPP gives me manageability and security uniformity for all our cloud platforms so that I can elevate the level of security and make it consistent across the board. Now that I have visibility into all our cloud assets from a high level, I can look at how current controls and configurations compare to our best practices, industry best practices, and to the best practices of peers who are using the same product. Without MVISION CNAPP, management is one to one, whereas with MVISION CNAPP, it’s one to many,” explains Meacham.

The Cloud Security Posture Management (CSPM) component of MVISION CNAPP provides Legendary Entertainment with on-demand scanning, which looks at all services used in the public cloud and checks their security settings against internal benchmarks. “This gives us a security posture score and provides feedback on what we can do to bring ourselves back into compliance,” observes Meacham. “If someone changes a configuration, we get an alert right away. And if it’s not in alignment with policy, we can roll it back to the previous settings. MVISION CNAPP also helps us remediate policy exceptions by clearly stating the risks, instances impacted, and the necessary step by step actions needed for resolution.”

Banishing Shadow IT

MVISION CNAPP also ensures that Legendary Entertainment’s developers operate in a secure environment by alerting the security team when their actions violate security policies or increase the risk of a data breach. This effectively puts a halt to Shadow IT.

“MVISION CNAPP helps me keep my system administrators and developers accountable for what they are doing. We can make sure that they are consistent in how they execute, deploy, and build things. Configuration policies, on-demand scans, and different types of checks in MVISION CNAPP can help force that compliance. I am able to keep tabs on my developers to make sure they are operating according to these guidelines in any platform,” remarks Meacham.

Risk reduction through contextual entitlements

MVISION CNAPP reduces risk associated with operating in the cloud, enabling Legendary Entertainment to run mission-critical applications and develop blockbuster movies such as “The Dark Knight Rises” and “Dune” securely across a heterogenous multicloud environment. The solution also enables contextual entitlements so that users can be identified and assigned selective access to and permissions for applications and resources based on the security profile of the devices they are using at any given time.

Data protection with user and entity behavior analytics (UEBA)

Legendary Entertainment leverages MVISION CNAPP’s data loss prevention (DLP) capabilities to monitor activity in cloud data stores in order to help prevent data breaches. Unusual or suspicious activity or unauthorized movement of data transit is tracked and flagged immediately by leveraging built-in UEBA capabilities.

“If I see 2,000 files change in 30 seconds, that’s a huge red flag indicating ransomware or some other type of attack. The solution’s monitoring tool detects suspicious behavior and immediately brings that to our awareness. If we see something like that happening on multiple platforms, we know that immediate action is required. The UEBA capability is invaluable for identifying external collaborators who may have compromised accounts, which we find on a regular basis.”

Learn more

If you are looking for a simple-to-manage, high-visibility solution to secure your multicloud environment against the latest threats and vulnerabilities such as ChaosDB, take a look at MVISION CNAPP. For more information, visit: https://www.mcafee.com/enterprise/en-us/solutions/mvision-cnapp.html.

 

The post Legendary Entertainment Relies on MVISION CNAPP Across Its Multicloud Environment appeared first on McAfee Blog.

Protecting Yourself in the Wake of the Robinhood Data Breach

By McAfee

The Robinhood trading platform recently disclosed a data breach that exposed the information of millions of its customers. News of the attack was released on Monday, November 8th along with word the hackers behind it had demanded an extortion payment from the company. 

According to Robinhood’s disclosure, the attack occurred on November 3rd, which allowed an unauthorized party to obtain the following: 

  • Email addresses for some 5 million people. 
  • Full names for another group of 2 million people. 

In addition, smaller groups of Robinhood customers had yet more information compromised. Around 310 people had their names, birth dates, and zip codes exposed in the breach. Another 10 customers had “more extensive account details revealed,” per Robinhood’s disclosure.  

Robinhood went on to say, “We believe that no Social Security numbers, bank account numbers, or debit card numbers were exposed and that there has been no financial loss to any customers as a result of the incident.” 

Robinhood further stated that the company contained the intrusion and that it promptly informed law enforcement of the extortion demand. Robinhood says that it is continuing to investigate the incident with the assistance of a security firm. 

The company advised its customers to visit the Robinhood help center to receive the latest messages from the company, noting that they will never include a link to access an account in a security alert. 

Any data breach that you and your information may have been involved in calls for a few quick security steps: 

1. Log into your account and update your password with a new one that is strong and unique. Likewise, if you use the same or similar passwords across several accounts, change those as well. (A password manager that’s included with comprehensive online protection software can do that work for you.) Set up two-factor authentication if your account allows for it, as this will provide an extra layer of protection as well. 

2. Review your statements for any strange activity—even the smallest of withdrawals or transactions could be the sign of a larger issue. 

3. Report any suspected fraud to the company or institution involved. They typically have set policies and procedures in place to provide support. 

If you believe that you’ve become a victim of identity theft, file a report with local law enforcement and the Federal Trade Commission (FTC). Law enforcement can provide you with a case number that you may need as part of the recovery process. Likewise, the FTC’s identity theft website provides excellent resources, including a recovery plan and a step-by-step walkthrough if you create an account with them. 

For even more information, visit our blog that points out the signs of identity theft and the steps you can take should you find yourself victim 

After the breach, keep a sharp eye out 

Given that the breach apparently exposed some 5 million email addresses, there’s the risk that these may end up in the hands of bad actors who may use them for follow-on attacks.  

Notable among them would be phishing attacks, where hackers could target Robinhood users with phony messages in an attempt to get affected users to reveal further account information. For example, hackers could potentially create bogus emails that appear to come from Robinhood and direct users to a malicious site that requests account information. As Robinhood stated, the company will never include a link to access an account in a security alert. Users should visit the Robinhood site directly for account information. 

This breach could lead to other phishing attacks as well, ones that may or may not pose as communication from Robinhood. Some of these phishing attacks can be rather easy to spot, as they may include typos, poorly rendered logos, or spoofed web addresses. However, some sophisticated hackers can roll out rather polished phishing attacks that can closely resemble legitimate communications.  

In all, people can avoid falling victim to phishing attacks by keeping the following in mind: 

1. Only access your accounts directly from the official website of the company or financial institution involved. If you receive an email, message, or text alerting you of an issue, do not click any links provided in the communication. Go straight to the site yourself by typing in the proper address and view your account information there. Likewise, calling the customer support line posted on their official site is an option as well. 

2. Use comprehensive online protection software that includes a spam filter. This can prevent phishing emails from reaching your inbox in the first place. 

3. Get to know the signs of phishing emails. A common sign of a scam is an email, ad, message, or site that simply doesn’t look or read right. (Maybe the grammar is awkward or the logo is grainy or has the colors slightly wrong.) However, some of them can look quite convincing, yet there are still ways to spot an attempted phishing attack. 

4. Beware of email attachments you aren’t expecting. This is always good form because hackers love to spike attachments with malware that’s designed to steal your personal information. Whether you get an unexpected attachment from a friend or business, follow up before opening it. That’s a quick way to find out if the attachment is legitimate or not. 

For more info on phishing and how to steer clear of it, check out our blog on how to spot phishing attacks. 

Protect your identity for the long haul 

The unfortunate fact is that data breaches can and do happen. Many of the larger data breaches make the headlines, yet many more do not—such as the ones that hit small businesses, restaurants, and medical care providers. In the hands of hackers, the information spilled by these breaches can provide them with the building blocks to commit identity theft. As a result, keeping on top of your identity and personal information is a must. 

The good news is that you have solid options to prevent them from harming you or at least greatly lessen their potential impact. With identity theft protection, even in the short-term, you can monitor emails addresses and usernames that are being used to breach other accounts. You can monitor dozens of different types of personal information and receive alerts to keep an eye out for misuse. Likewise, it can monitor your email addresses and bank accounts for signs of misuse or fraud, plus provide theft protection and support from a recovery specialist if identity theft, unfortunately, happens to you. 

Along those same lines, news of a data breach offers all of us a moment to pause and take stock of just how protected we are. Above and beyond the steps covered above, comprehensive online protection can protect your devices from malware, phishing attacks, malicious websites, and other threats. More importantly, it protects you—your identity and privacy, particularly in times where breaches such as the one we’re talking about here occur with seeming regularity.  

The post Protecting Yourself in the Wake of the Robinhood Data Breach appeared first on McAfee Blog.

Spot Those Black Friday and Cyber Monday Shopping Scams

By McAfee

You’re not the only one looking forward to the big holiday sales like Black Friday and Cyber Monday. Hackers are too. As people flock to retailers big and small in search of the best deals online, hackers have their shopping scams ready. Remember, McAfee frees you to live your connected life safe from threats like viruses, malware, phishing, and more. Download award-winning antivirus that protects your data and devices today.

One aspect of cybercrime that deserves a fair share of attention is the human element. Crooks have always played on our feelings, fears, and misplaced senses of trust. It’s no different online, particularly during the holidays. We all know it can be a stressful time and that we sometimes give into the pressure of finding that hard-to-get gift that’s so hot this year. Crooks know it too, and they’ll tailor their attacks accordingly as we get wrapped up in the rush of the season. 

5 ways to spot an online shopping scam 

So while you already know how to spot a great deal, here are ways you and your family can spot online shopping scams so you can keep your finances safer this shopping season: 

1) Email attachments that pretend to be from legitimate retailers and shippers 

A common scam hackers use is introducing malware via email attachments, and during the holiday sale season, they’ll often send malware under the guise of offering emails and shipping notifications. Know that retailers and shipping companies won’t send things like offers, promo codes, and tracking numbers in attachments. They’ll clearly call those things out in the body of an email instead. 

2) Typosquat trickery 

A classic scammer move is to “typosquat” phony email addresses and URLs that look awfully close to legitimate addresses of legitimate companies and retailers. They often appear in phishing emails and instead of leading you to a great deal, these can in fact link you to scam sites that can then lift your login credentials, payment info, or even funds should you try to place an order through them. You can avoid these sites by going to the retailer’s site directly. Be skeptical of any links you receive by email, text, or direct message—it’s best to go to the site yourself by manually typing in the legitimate address yourself and look for the deal there. 

3) Copycat deals and sites 

A related scammer trick that also uses typosquatting tactics is to set up sites that look like they could be run by a trusted retailer or brand but are not. These sits may tout a special offer, a great deal on a hot holiday item, or whatnot, yet such sites are one more way cybercriminals harvest personal and financial information. A common way for these sites to spread is by social media, email, and other messaging platforms. Again a “close to the real thing” URL is a telltale sign of a copycat, so visit retailers directly. Also, comprehensive online protection software can prevent your browser from loading suspicious sites and warn you of suspicious sites in your search results. 

4) Counterfeit shopping apps 

While the best of them can look practically professional and be tough to spot, one way to avoid counterfeit shopping apps is to go to the source. Hit the retailer’s website on your mobile browser and look for a link to the app from their website. Likewise, stick to the legitimate app stores such as Google Play and Apple’s App Store. Both have measures in place to prevent malicious apps from appearing in their stores. Some can sneak through before being detected though, so look for the publisher’s name in the description and ensure it is legitimate. On a fake app, the name may be close to the retailer you’re looking for, but not quite right. Other signs of a fake will include typos, poor grammar, and design that looks a bit off. 

5) The “too good to be true” offer 

At the heart of holiday shopping is scarcity. Special offers for a limited time, popular holiday items that are tough to find, and just the general preciousness of time during the season to get things done, like shopping. Scammers love this time of year. During the holidays, they’ll play on that scarcity and crunch you’re under in their offers and messaging. Enter the “too good to be true” offer, typically set up on phony sites like the ones mentioned above. If the pricing, availability, or delivery time all look too good to be true, it may be a scam designed to harvest your personal info and accounts. Use caution here before you click. If you’re unsure about a product or retailer, read reviews from trusted websites to help see if it’s legitimate. 

Great tips for shopping online any time 

Apart from spotting scams, there are several things you can do to keep yourself safer while shopping this holiday season. In fact, they can keep you safer when you shop year ‘round as well. Looking for a last minute deal? Download McAfee online protection today.

Look for the lock icon 

This is a great one to start with. Secure websites begin their address with “https,” not just “http.” That extra “s” in stands for “secure,” which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don’t see that it’s secure, it’s best to avoid making purchases on that website. 

Use a credit card instead of your debit card 

Specific to the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards, where citizens can dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren’t afforded the same protection under the Act. Avoid using those while shopping online and use your credit card instead. 

Consider getting a virtual credit card 

Another alternative is to set up a virtual credit card, which is a proxy for your actual credit card. With each purchase you make, that proxy changes, which then makes it much more difficult for hackers to exploit. You’ll want to research virtual credit cards further, as there are some possible cons that go along with the pros, such as in the case of returns where a retailer will want to use the same proxy to reimburse a purchase. 

Use protection while you shop 

Using a complete suite of online protection software can offer layers of extra protection while you shop, such as web browser protection and a password manager. Browser protection can block malicious and suspicious links that could lead you down the road to malware or a financial scam. A password manager can create strong, unique passwords and store them securely as well, making it far more difficult for hackers to compromise your accounts. Identity theft protection takes your safety a step further by helping you secure your identity online and restore it should any of your personal info be found in the wrong hands. 

Use two-factor authentication on your accounts 

Two-factor authentication is an extra layer of defense on top of your username and password. It adds in the use of a special one-time-use code to access your account, usually sent to you via email or to your phone by text or a phone call. In all, it combines something you know, like your password, with something you have, like your smartphone. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you’ll get. 

Use a VPN if you’re shopping on public Wi-Fi 

Public Wi-Fi in coffee shops and other public locations can expose your private surfing to prying eyes because those networks are open to all. Using a virtual private network (VPN) encrypts your browsing, shopping, and other internet traffic, thus making it secure from attempts at intercepting your data on public Wi-Fi and harvesting information like your passwords and credit card numbers. 

Keep an eye on your identity and credit reports 

With all the passwords and accounts we keep, this is important. Checking your credit will uncover any inconsistencies or outright instances of fraud. From there, you can then take steps to straighten out any errors or bad charges that you find. In the U.S., you can run a free credit report once a year with the major credit reporting agencies 

Shop happy! (Don’t give in to stress and scarcity.) 

So while you’re shopping online this year, take a deep breath before you dive in. Double-check those deals that may look almost too good to be true. Look closely at those links. And absolutely don’t click on those attachments that look like shipping notices or coupon deals. Hackers are counting on you to be in a bit of a hurry this time of year. Taking an extra moment to spot their tricks can go a long way toward keeping you and your finances safe. Remember, stay ahead of cyber criminals, get an extra layer of protection with McAfee this holiday season.

The post Spot Those Black Friday and Cyber Monday Shopping Scams appeared first on McAfee Blog.

Squid Game Cryptocurrency Scam

By McAfee

It’s little surprise that a digital currency scam based on the popular Squid Games series on Netflix is making the news.  

If you haven’t caught wind of it yet, the story goes along the following lines: 

Note that this Squid Game cryptocurrency had no relationship to the show or to Netflix, aside from hijacking the Squid Game name without permission so that the scammers could use it as bait. 

The Squid Game scam: one of many cryptocurrency scams 

Scams such as this are nothing new. Earlier this year, an “initial coin offering” (ICO) called Mando turned out to be a scam as well. Based on Disney’s popular Star Wars series, The Mandalorian, the scammers used the name and the Star Wars-themed imagery around it without permission. Then, just as suddenly they used the popular name to drum up investments in the ICO, the scammers disappeared with the money they garnered from the “pre-sale” of the bogus Mando cryptocurrency. 

With all the fervor around cryptocurrencies, scams associated with them are on the rise and have been for some time. A study published by Investopedia found that 80% of cryptocurrencies are scams and that only 8% of cryptocurrencies make their way onto legitimate trading exchanges. 

In the case of the Squid Game cryptocurrency, there were several apparent signs that it was bogus to begin with. Reports call out the fact that the currency was not available for purchase on mainstream platforms. Instead, investors could only purchase the cryptocurrency on a platform that doesn’t guarantee the transactions made upon it. Further, investors could only buy the currency, not sell it, effectively locking them in.  

Other indications were found in the accompanying website and technical white paper, which were laden with spelling and grammatical errors, along with apparently unsubstantiated claims. In all, red flags such as those are very similar to the ones associated with phishing attacks—where scammers co-opt the identities of well-known brands and organizations in bogus emails and websites, albeit in an often-clumsy fashion. Errors like those are often a telltale sign that something sketchy is afoot. 

Protecting yourself from cryptocurrency scams 

1. Working with an accredited financial adviser is always a sound step with any investment you choose to make, as is only investing funds you can afford to lose if the investment falls through.  

2. Steer clear of cryptocurrency investments that ask you to contribute money directly from one of your own accounts rather than via a reliable platform that is verified 

3. Consider dependable cryptocurrencies such as Bitcoin, Ethereum, and Litecoin—of course recognizing that even legitimate cryptocurrencies can be highly volatile investments. 

4. Regard any cryptocurrency based on a pop culture reference like movies, memes, and shows with a highly critical eye. It may very well be a scam built around buzz rather than an earnest attempt at launching a legitimate cryptocurrency, such as it was with the Squid Game scam. 

The game where only the scammer are the winners 

Just as Netflix’s Squid Game is one in a long string of hit shows that’ll capture our attention, we can count on a similarly long string of cryptocurrency scams to continue. In this case, the Squid Game cryptocurrency scam was rigged from the start, despite the warning signs. After all, an investment people can only buy into but never sell is scam, plain and simple.  

The post Squid Game Cryptocurrency Scam appeared first on McAfee Blog.

The Ultimate Holiday Shopping Guide

By McAfee

The holidays are almost here! That means it’s time to start making your list and checking it twice. To help prepare you for this year’s holiday shopping spree, McAfee is providing you with the ultimate holiday shopping list for every Tech lover in your family. Here are the devices to keep on your radar this holiday shopping season and what you should use to protect them.  

For the Gaming Guru  

Know someone who enjoys vanquishing aliens, building virtual amusement parks, and online battle royale? There’s a good chance that you do, as online gaming traffic increased 30% from the first to the second quarter of 2020. For the gaming guru in your life, consider gifting them a top-of-the-line gaming laptop so, they don’t have to compromise portability for playability. If they prefer to play in the comfort of their own home, consider giving the gamer in your life a snazzy new gaming monitor. This will allow them to enjoy a crystal-clear resolution, rapid refresh rate, and size to bring their virtual world to life. And to truly immerse your gamer in a new realm, gift them a new gaming console so they can enjoy optimal speed and stellar game lineups.  

When shopping for your gamer, consider how you can empower them to stay secure while they play. A security solution like McAfee Gamer Security not only delivers a faster, quieter, and safer experience, but it can also boost a rig’s performance. This antivirus software detects threats through the cloud and optimizes resources to minimize frame drops. Gamers can even customize which games to boost (or even add other apps they’d like to boost), which background services to pause, and more. This improves your gamer’s experience and also keeps them safe while they play.  

For the Mobile Mastermind 

Does your tech-savvy teen love to browse on the go? Or perhaps you have a college student who likes to bring their online studying and video streaming with them beyond the home. For the mobile mastermind in your family, gift them a new smartphone or tablet this holiday season. These devices will allow your loved ones to access all their favorite apps and surf the web anytime, anywhere.  

With the World Wide Web constantly at their fingertips, enable your family members to surf the internet with confidence by employing the help of a safe browsing solution like McAfee WebAdvisor. This trusty companion, available for free and included in the McAfee Total Protection app for iOS and Android, helps keep users safe from threats like malware and phishing attempts. Web Advisor blocks malicious sites, scans downloads, and alerts the user if a known threat is detected. With comprehensive security on their side, your mobile user will be free to search, stream, and download on the go.  

For the Smart Home Supervisor 

The number of smart households (households that contain connected technology and can interact with other IoT devices) in the U.S. is expected to grow to 77.05 million by 2025. That may not come as a surprise, since IoT devices have upped the convenience of tech users’ lives everywhere. Perhaps your spouse or parents love filling their home with the latest and greatest smart home gadgets. This holiday season, give them the gift of convenience with a smart TV, speaker, thermostat, kitchen appliances, a personal home assistant – the list of smart home devices goes on!  

While these devices can provide greater efficiency to anyone’s life, it’s important to be aware of the potential risks that come with this level of interconnectivity. Many product designers treat security as an afterthought, rushing to get their smart devices to market and consequentially creating an easy access point for criminals to exploit. But fear not! A solution like McAfee Secure Home Platform can automatically secure connected devices through a router with McAfee protection. It can hide your IoT devices from hackers, giving you the confidence that you have a solid line of defense against online threats.  

 For the Fitness Fanatic 

 At the onset of the pandemic, people adjusted their workout routines to accommodate for gym closures and began to rely on other solutions to stay fit. In fact, many turned to IoT devices used for virtual fitness, including wearable fitness trackers and stationary machines equipped with digital interfaces. Sound like someone you know? Consider giving them a stylish new or upgraded smartwatch that allows them to track their daily step count, heart rate, and sleep patterns.

While these devices can be instrumental in tracking users’ activity levels, it’s important to remember that wearable gadgets collect valuable health and location data a criminal could exploit. To keep your fitness fanatic happy and healthy without sweating their security, encourage them to install software updates immediately. This will protect your loved one’s device from reported bugs, enhance functionality, and seal up any security loopholes. 

Secure for the Holidays  

As you plan your holiday shopping list this year, don’t forget about the gift that keeps on giving: the peace of mind that comes with having the right online security! With comprehensive solutions built to safeguard your loved one’s devices, personal data, and everything they do online, they can continue to live their digital lives with confidence.  

The post The Ultimate Holiday Shopping Guide appeared first on McAfee Blog.

Squid Game App or Mobile Malware in Disguise?

By Vishnu Varadaraj

It’s safe to say that many Americans are obsessed with Squid Game. According to Business Insider, the Korean drama series has driven the newest engagers to a Netflix title of any Netflix series over the last three years. And while word-of-mouth buzz has played a big part in the show’s success, TV watchers aren’t the only ones taking note. Cybercriminals are also formulating ways to profit off the show’s popularity. According to the New York Post, a malicious app based on Squid Game was recently found on the Google Play Store, infecting users’ devices with malware.  

Red Light: Joker Malware in Disguise 

The app in question, called “Squid Game Wallpaper 4K HD,” was one of the 200 Squid Game-related apps on the Google Play Store. This particular app masqueraded as a place to download cool Squid Game backgrounds for Android devices. However, once a user downloaded the app, it infected their smartphone with a strain of Joker malware. Joker malware is a type of billing fraud malware that usually disguises itself as a messenger, photo editor, camera, or in this case, wallpaper apps.  

You may wonder how an app like this even ends up on a legitimate app purchasing store. In order to bypass Google Play’s app review process, Joker malware hides its malicious payload during the review process. This means that when the app is published in the Google Play Store, there’s no sign of malware. It’s only when a user installs the app that the malware downloads the malicious payload. Once the malware successfully installs itself, it secretly signs the user up for premium subscriptions, intercepts all their SMS messages, and can upload all their contacts to the malware operators.   

Green Light: Secure Your Device From Mobile Malware 

The “Squid Game Wallpaper 4K HD” app received 5,000 downloads before it was removed from the Google Play Store. It’s likely that cybercriminals will continue to use the show’s popularity to exploit its fans and make a profit, whether that be through malicious apps disguised as a place where viewers can watch the show or fraudulent websites selling Squid Game merchandise. But fear not! There are steps you can take to help ensure that you steer clear of malware:  

1. Avoid third-party app stores 

Unlike Google Play and Apple’s App Store, which have measures in place to review and vet apps to help ensure that they are safe, third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. However, cybercriminals have found ways to work around Google and Apple’s review process (such as with “Squid Game Wallpaper 4K HD”), but the chances of downloading a safe app from these stores are far greater than anywhere else. Additionally, Google and Apple are quick to remove malicious apps once discovered. 

2. Do your research before you download  

Before you download a new app, do some quick research. Check out the developer. Have they published several other apps with many downloads and good reviews? A legit app typically has several reviews, whereas malicious apps may have only a handful of fake five-star reviews. Lastly, look for typos and grammatical errors in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it. 

3. Keep a close eye on your accounts 

Certain types of malware strains operate stealthily behind the scenes, commandeering login credentials or banking information right under a user’s nose. Check your accounts every so often and if you notice any suspicious activity, report it and change your passwords. You can also use ID monitoring tools, which will notify you of uncharacteristic changes or actions.  

4. Use a comprehensive security solution 

Just like you secure your computers and laptops, it’s important to secure the minicomputer in your pocket—your smartphone! For the strongest protection, use comprehensive security software that shields your device from malware and risky websites, links, and files. With a few key steps, you can boost your confidence in the safety of your devices and personal information and enjoy your favorite binge-worthy shows to the fullest! 

The post Squid Game App or Mobile Malware in Disguise? appeared first on McAfee Blog.

S3 Ep56: Cryptotrading rodent, ransomware hackback, and a Docusign phish [Podcast]

By Paul Ducklin
Latest episode - listen now! Serious security explained with personality in plain English.

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Staying Cyber Aware and Safer from Ransomware

By Steve Grobman

Ransomware – A truly frightening cyber security topic

It’s October, and at McAfee we love celebrating spooky season. As McAfee’s Chief Technology Officer, I’m also excited that it’s Cyber Security Awareness Month. And while there are no fun-size candy bars, we do talk about some truly bone-chilling stuff when it comes to cyber safety. So gather round, as I tell you all about one of the scariest threats online, ransomware. 

What is Ransomware?

Ransomware is a form of extortion that happens when cyber criminals demand payment. Recently some high-profile companies have been in the news as victims of major ransomware attacks. However, ransomware also impacts individuals, just like you and me. In the individual’s case, a cybercriminal may demand payment to restore access to your device or data or even to prevent them from dumping sensitive or embarrassing information onto the internet. McAfee defends consumers from tens of thousands of ransomware attacks every month. 

What should I do if I’m a victim of ransomware? 

If the worst should happen, take a deep breath and don’t panic. Calmly assessing the situation now can save you a lot of stress later. Ask yourself: 

What data has been compromised?  

  • Look for things like encrypted files on your computer that you can no longer open. 
  • Did the hacker show you an email you don’t believe they should have access to? 

How valuable is the data?  

  • Can you afford to lose this data? 
  • Ideally, your data is backed up on another device or in the cloud so you can regain anything that the criminals have stolen. 
  • Would this data be publicly damaging to you? 

How to avoid making the problem worse 

  • Never accept unsolicited help. This may be the hacker. 
  • Don’t click on pop-ups, links, or emails offering help, as these may also be affiliated with the ransomware. 

Taking action 

Now that you’ve assessed the situation, we can do something about it. 

  • Update all your passwords to lock criminals out of your online accounts. 
  • Make sure all your system software is up to date. 
  • Check that McAfee security is installed and active on all your devices. 

Don’t negotiate with terrorists   

If you can afford to lose your data, and the personal impact is minimal, we always recommend you don’t pay the criminal. There’s no guarantee that if you pay the ransom, you’ll get your data back, and ultimately, you’re incentivizing the cybercriminal to do it again. The best defense against ransomware is to have great cybersecurity habits that prevent the attack from occurring in the first place. 

So, whether you’re enjoying some creepy lawn decorations, or just surfing the web, remember to stay safe out there this Halloween. 

The post Staying Cyber Aware and Safer from Ransomware appeared first on McAfee Blog.

Why an Ounce of Cybersecurity Prevention is Worth a Pound of Detection

By Kathy Trahan

Cybersecurity detection is a criminal investigation. Cybercrime investigators are experts who are in limited supply.  Sometimes their hunt begins while an intrusion is in process, but more often than not, it occurs after the attack when a crime has occurred. The investigation is taunting and less glamorous, realizing that it can take an average of 228 days even to identify the breach[i].

At that point, you’re looking to find out what your adversaries have seen or stolen, you want to plug the holes that enabled the hack and kick out or remove the adversary completely. Figure on an average of 80 days to resolve and contain a breach. Meanwhile, your adversary spends the epic dwell time in your environment to monitor your traffic and behavior before determining their next move.

Do the math on that exercise and, unless you have generous funding, you may conclude that your resources stretch further by focusing on prevention rather than detection. While eliminating detection may not be practical, you can at least realign your spending and shore up your prevention efforts with enhanced actionable information.

Several things have happened to make this shift possible. First, detection is now often automated and highly productive. Second, advance warning is better than ever. You can apply predictive analytics to leverage in-depth threat intelligence sources to produce real-time, automated assessments of your security posture risks from device to cloud.

Proactive Threat Hunting

Making the shift from detection to prevention didn’t happen overnight for the Service public de Wallonie (SPW), the public administration arm of the French-speaking regional government of Wallonia in Belgium. SPW’s endpoint security team oversees 9,000 desktops, 1,300 servers, and 1,000 applications used by more than 8,000 employees.

When SPW implemented MVISION Insights, the security team sought to identify potential threats lurking outside the agency’s perimeter. Using data gathered from one billion sensors globally that have been distilled and analyzed by artificial intelligence and human experts, MVISION Insights provides comprehensive risk intelligence filtered for a specific industry and geography. It helps SPW’s security team to prioritize which threats and campaigns are most likely to target them.

Before making this shift, SPW’s team regularly spent hours checking out various security sites, lab reports, and news articles to track the latest threat campaigns. After deploying MVISION Insights, the same result arrived in seconds or minutes. Now they’re engaging in more proactive threat hunting and attack prevention by tapping into predictive assessments and adjusting their posture accordingly.

A Change of Posture

Organizations such as SPW illustrate that playing both offense and defense becomes necessary to reduce time-to-detect and dwell time. Detection is difficult for several reasons, most notably the deluge of advanced persistent threats (APTs). And it’s also complicated by the cost of threat hunting talent, given the current shortage of cybersecurity expertise.

These days there’s such an overwhelming amount of security data pouring into data lakes that manually aggregating and analyzing it to make sense of anything requires a fair amount of threat expertise. Then there’s the time it takes to triage and determine the following steps to thwart an attack. By the time you’re analyzing this data, at best, you’re in a reactive state with limited visibility and understanding of your local environment.

One effective way to streamline that process is to apply the proven MITRE ATT&CK® framework, which provides an excellent knowledge base to help with threat hunting and detection. We use that framework to better inform MVISION XDR powered by MVISION Insights, for example. As we mentioned in March, we align XDR with MITRE to greatly expand the depth of our investigation, threat detection, and prevention capabilities to prevent the attack chain with relevant insights.

Meet the Proactive Evolution Series to Help Become More Preventive

In our leading role in the cybersecurity community, we gather a lot of intelligence and invest considerable time curating content to ensure that what we share is timely, accurate, and valuable. This is reflected in MVISION Insights with over 1000 threat campaign profiles. If you place MVISION Insights in your environment it goes beyond threat intelligence.  You also gain prioritized threat insights on a likely attack targeting you, where your gaps are and what you can do. Introducing our new Proactive Evolution series to get regular information on how to become more preventive and protective with LinkedIn Live discussions, blog posts, and other intelligence from our cybersecurity expert contributors highlighting the power of MVISION Insights.

This new Proactive Evolution Series features helpful content intended for managing or building security operations to be more effective and preventive or for a CISO who wants to stay on top of changing best practices.

Detection is often done in reaction to an attack or a looming threat. Not every organization can do both detection and prevention equally well. That’s usually because they lack dedicated or experienced threat hunters or suitable detection technologies. By shifting your efforts to a proactive prevention strategy, you’re boosting your chances to harden your systems before an attack.

Click here to access McAfee Enterprise’s new Proactive Evolution Series content.

Event Replay

The Proactive Evolution is Now

Understand how the adversary is working and how you stack up against them. Together, Raj and Brett dig into how MVISION Insights helps you determine which active threat campaigns you need to worry about, if you’re a target, and what you can do.

View Now

[1] Ponemon & IBM Research, Cost of Data Breach 2020

The post Why an Ounce of Cybersecurity Prevention is Worth a Pound of Detection appeared first on McAfee Blog.

Listen up 2 – CYBERSECURITY FIRST! How to protect yourself from supply chain attacks

By Paul Ducklin
Everyone remembers this year's big-news supply chain attacks on Kaseya and SolarWinds. Sophos expert Chester Wisniewski explains how to control the risk.

Listen up 3 – CYBERSECURITY FIRST! Cyberinsurance, help or hindrance?

By Paul Ducklin
Dr Jason Nurse, Associate Professor in Cybersecurity at the University of Kent, takes on the controversial topic of cyberinsurance.

Listen up 4 – CYBERSECURITY FIRST! Purple teaming – learning to think like your adversaries

By Paul Ducklin
Michelle Farenci knows her stuff, because she's a cybersecurity practitioner inside a cybersecurity company! Learn why thinking like an attacker makes you a better defender.

Organized Cybercrime: The Big Business Behind Hacks and Attacks

By McAfee

There’s a person behind every cybercrime. That’s easy to lose sight of. After all, cybercrime can feel a little anonymous, like a computer is doing the attacking instead of a person. Yet people are indeed behind these attacks, and over the years they’ve been getting organized—where cybercriminals structure and run their operations in ways that darkly mirror the workings of a real business. 

Funny, the notion of hackers running an illegal business just like a regular business. But there you go. What works, apparently works. So, let’s take a closer look at how organized crime goes about its business—and get a little more insight into how we can protect ourselves in the process. 

A classic notion of the cybercriminal is that of a lone hacker, donning a hoodie in a dimly lit room and chipping away at the networks and devices of a business or household. That does happen, such as in the case of the former engineer accused of. Yet increasingly, attacks are orchestrated efforts.  

More and more of today’s cybercrime is a distributed, international affair that relies on several bad actors to see it through. This takes the form of organized crime groups with ringleaders located in one country and developers in others, further supported by operations, marketing, finance, and call center teams in yet other locations—just like a legitimate business, strange as it seems. 

What does that look like in real life? Consider a practical example: an identity theft ring sets up a series of phony websites to hijack personal information. There’s a lot of work that goes into putting up those websites, so let’s start there and see who could be involved. From there, we can work our way up the chain of cybercrime organizations. For starters: 

  • There are the sites themselves. An individual or team codes the site in their location and then hosts them on servers in other locations, often different countries. 
  • There’s a creative team that designed and wrote the sites in such a way that they look convincing enough to potential victims such that they fall for the scam.  
  • Another team takes on a marketing role, where they’re charged with promoting those phony sites to lure in victims through phony emails, ads, and paid search results designed to look like the real thing. 
  • An analytics team determines which lures are the most effective. From there, they share these findings so that the most effective of the phony emails, ads, and search results get used—they may fine-tune the phony websites for performance as well. 

And that’s just for starters. There’s plenty of activity that follows once victims share their personal info on that phony site, spanning yet more business roles: 

  • A data team harvests the stolen data and packages it up for use, whether by the same cybercrime organization or via sale on a dark web marketplace. 
  • A finance team that handles and launders funds as needed—and then pays out partners, employees, and ringleaders of the organization. Plus, it will cover any operational costs like equipment and services used. 
  • A managerial layer may also exist to keep operations running smoothly, coordinating the efforts of all the teams and offering reports to (ring)leadership. 
  • The ringleaders themselves—the ones who conceived this scam, set it in motion, and reap the big dollars from it. Of note, these people may not be technically minded at all. But they are crooks. 

Stepping back and looking at this example, you can see how there are several distinct skillsets at play here. While small groups of hackers could pull off something similar, the most effective of these scams will have a relatively large staff in place to ensure it runs effectively. This is just one broad example, yet it does serve to remind us that sophisticated cybercrime can have a sophisticated organization behind it. 

Other examples include tech support scams that run their own call support centers, corporate ransomware attacks where scammers hijack the company’s social media accounts and shame them into paying. There are yet more examples of bogus call centers, like the ones that will walk individual victims through the process of paying off a ransomware attack with cryptocurrency. Once again, quite an operation. 

Back to the lone hacker in a hoodie for a moment. They’re still out there. In fact, many of them are enabled by larger cybercrime organizations. This can happen in several ways: 

  • Take the phony website example above. The crooks who stole that information may not use it themselves. They may sell it to other cyber crooks for profit instead.  
  • Additionally, larger organizations will sell their malicious code in kits to non-technical and semi-technical hackers so that those crooks can commit crimes of their own.  
  • Some organized cybercrime organizations will simply hire themselves out as a service, unleashing phony website scams like mentioned above, distributed denial of service attacks that flood internet traffic to a halt, and several other types of crime—for the right price.  

It’s a marketplace out there, where our data acts as a kind of currency that’s traded and sold by operators large and small. 

So yes, there’s a person behind every cybercrime. And then there’s you. Along with all things you can do to stop them. 

Earlier this year, I shared how McAfee now solely focuses on people. Organized cybercrime is just one of the many reasons why. While different devices may come and go in our lives, our data always follows us—the very things cybercriminals are after. It’s people who need protection. By protecting you, your identity, and your privacy, along with your devices, we protect you from threats like these, whether they stem from a small-time crook or an organized crime gang. Even lone hackers in hoodies.  

To me, the solution looks something like this: you’re out there enjoying the internet without having to look over your shoulder. You’re just safe. And living your life.  

So as cybercrime becomes more sophisticated, we’re becoming yet more sophisticated at McAfee. And it’s you entirely with you in mind. Online protection should come naturally and give you the confidence to go about your day—protection that is personalized, intelligent, and easier to use so that it adapts based on what you’re doing and what you need at any given moment. That’s our aim. Ease. Freedom. Particularly in a time when criminals are trying their hardest to make you their business as you go about yours. 

The post Organized Cybercrime: The Big Business Behind Hacks and Attacks appeared first on McAfee Blog.

Realize Your SASE Vision with Security Service Edge and McAfee Enterprise

By Sadik Al-Abdulla

Many people are excited about Gartner’s Secure Access Service Edge (SASE) framework and the cloud-native convergence of networks and security. While originally proposed as fully unified architecture delivering network and security capabilities, the reality soon dawned that enterprise transition to a complete SASE model would be a decade long journey due to factors such as existing investments, operational silos (customer), and vendor consolidation. Consequently, Gartner introduced a new two-vendor approach to SASE that brought together a highly converged WAN Edge Infrastructure platform alongside a highly converged security platform – known as Security Service Edge (SSE).

Figure 1: SASE convergence.

SSE brings together Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (ZTNA) to secure access to the web, cloud services, and private applications, resulting in reduced risk, cost and complexity. McAfee Enterprise has long been a proponent of this approach: we embarked on a project to build the industry’s best SASE security solution over three years ago, introduced our MVISION Unified Cloud Edge solution in early 2020, and have since continued to innovate and set the standard for the Security Service Edge space.

How Did We Get Here?

The fundamental problem that SSE sets out to solve is that enterprises must adequately secure their personnel and their data. This became increasingly difficult as digital transformation spurred widespread cloud adoption and empowered remote and mobile workers. Just a few short years ago we would talk about remote access for short periods of time due to travel, and typically for a small proportion of the workforce. Today we speak in the context of COVID-19 and a vast, permanent “Work From Anywhere” (WFA) cultural shift. Supporting this shift is an accelerated migration into the cloud, where the vast majority of workloads and applications will soon reside.

All of this has taken down the walls that formed the perimeter we relied on heavily in the past. Today our people and our data are outside of that perimeter but inside of cloud applications. Cloud applications run from many locations, sometimes around the globe. Yet our objectives must remain the same. We still must secure our people, we must secure our devices, and we must secure our data on any device, at any time, using any service.

Secure web gateways were one of the gatekeepers to the old perimeter, fundamentally appliances that existed at the border of a network. Cloud access security brokers (CASB) were fundamentally built to secure the inside of cloud services. Virtual Private Networks (VPNs) enabled you to securely interconnect offices and remote users onto a single network. Managing these technologies separately became increasingly problematic as the boundaries between networks, the web, and the cloud began to blur. Organizational policies and compliance requirements must be translated to the administrative setup of a specific vendor’s management consoles. At first pass, this results in more errors in the implementation of these policies. Maintenance is difficult as policy changes must be rolled out and implemented within multiple vendor management interfaces. And when you position these traditional technologies against the problem statement of a “perimeterless” world, they fail. The logical answer to these problems is to converge these technologies together and bring them to the cloud.

The Power of Unification

For more than 3 years, McAfee Enterprise has invested deeply into a unified policy framework. We’ve unified threat engines, data engines. We’ve built a unified user experience and unified administrative experience to deliver against that promise of cloud native security.

A closely integrated SSE infrastructure can address the management challenges of setting up policies in multiple vendor management interfaces by deeply integrating security controls to reduce overhead, complexity, and cost, while increasing performance. But looking at the competitive landscape, this has proven to be easier said than done. Many fall short with it comes to securing data within the cloud, but McAfee Enterprise’s industry-leading Multi-Vector Data Protection capabilities make it incredibly easy to keep data safe no matter where it resides, with unified data classification, policy enforcement, and incident management.

Figure 2: McAfee Enterprise Multi-Vector Data Protection.

Other vendors grew up in the cloud but fall short when it comes to connecting to the private resources all large enterprises still use today. Some vendors are attempting to build-out the entire SSE product set from scratch, perhaps as part of a larger SASE offering. Most of the functions present baseline functional capability and the considerable instability of a complex and very new product.

The McAfee Enterprise Security Service Edge Vision

McAfee Enterprise has planned and executed a strategy for several years that takes MVISION Unified Cloud Edge’s complete set of SSE converged security services and then tie them closely to other highly integrated network services such as those offered by SD-WAN vendors to implement SASE. This approach enables most large enterprises the ability to leverage the majority of the technology partners they have to pull a SASE architecture together using much of the technology infrastructure they already have in place.

Figure 3: Enable secure access to web, cloud, and private apps with MVISION Unified Cloud Edge.

The increased efficiency of an integrated environment reduces the investment in administration, enhances the precision of policy enforcement, and improves the speed with which security control processes can be applied to data and activity in one single pass, improving security efficiency and efficacy. This earlier published blog demonstrates how our integration of Remote Browser Isolation (RBI) greatly improves security protection in a seamless, cost-effective manner.

Figure 4: MVISION Unified Cloud Edge threat protection stack with integrated Remote Browser Isolation.

The convergence and integration of cloud security technologies such as SWG, CASB, ZTNA, DLP, RBI and FWaaS substantially enhance operations, reduce cost, minimize errors, and enable more precise enforcement of organizational policy and management. Expenses are lower as experts in the administration and management of separate security controls are no longer required.

In conclusion, McAfee Enterprise has delivered the best and most rapid path to a comprehensive integrated SSE offering available in the market. Our Unified Cloud Edge (UCE) architecture completes that vision of unified and completely integrated policy management today. MVISION UCE is the security fabric that delivers data and threat protection to any location so you can enable fast and secure direct-to-internet access for your distributed workforce. This results in a transformation to a cloud-delivered SSE that converges with connectivity to reduce cost and complexity while increasing the speed and flexibility of your workforce.

Click here to see more about how MVISION Unified Cloud Edge can get you on the fastest route to SASE, or visit the MVISION UCE homepage to learn more and contact us to get started on your journey.

The post Realize Your SASE Vision with Security Service Edge and McAfee Enterprise appeared first on McAfee Blog.

How to Report Identity Theft to Social Security

By Natalie Maxfield

In the hands of a thief, your Social Security Number is the master key to your identity. 

With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away. 

Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does. 

Can I change my Social Security number? 

Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”  

In other words, your SSN is effectively forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention. 

How does Social Security identity theft happen? 

There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.  

So, let’s start with the basics: how do SSNs get stolen or exposed? 

  • A lost or misplaced wallet is one way, where you actually lose your SSN card or someone steals it. This is one reason to avoid carrying it on your person unless absolutely necessary. Otherwise, keep it stored in a safe and secure location until you need it, like when starting a new job.  
  • Old-fashioned dumpster diving is another, where someone will rummage through your trash, the trash of a business, or even a public dump in search for personal information, which is why it’s important to shred any documents that have personal information listed. 
  • People can simply overhear you provide your number when you’re on a call or over the course of an in-person conversation. In our digital age, we may not think of eavesdropping as much of a threat, but it still very much is. That’s why we strongly recommend providing such info in a secure, private location out of earshot. 
  • SSNs can get stolen from a place of work, where thieves end up with unsecured documents or information. The same could go for your home, which is another reason to secure your physical SSN cards and any information – physical or digital – that contains them. 
  • Phishing attacks can also lead to SSN theft, whether that’s through an attack aimed at you or at a business that has access to your personal information like SSNs.  
  • Data leaks, like the Equifax leak mentioned above, are another way. Yet while the Equifax breach involved millions of records, smaller breaches can expose SSNs just as readily, like the breaches that have plagued many healthcare providers and hospitals over the past year 

That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you can make decisions about how and when to give it out. The list of required cases is relatively short, such as: 

  • When applying for credit or a loan. 
  • Applying for or changing group health care coverage with an insurance provider. 
  • Transactions that require IRS notification, like working with investment firms, real estate purchases, auto purchases, etc. 
  • Registering with a business as a full-time or contract employee (for tax reporting purposes). 

You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft. 

How to report identity theft to Social Security in three steps 

Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below: 

1. Report the theft to local and federal authorities. 

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource. 

2. Contact the businesses involved. 

Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.  

3. Reach the Social Security Administration and the IRS.

 Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name. 

What do I do next? Ongoing steps to take. 

As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft: 

Consider placing a fraud alert. 

By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name. 

Look into an all-out credit freeze. 

A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquires, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted. 

Monitor your credit reports. 

Once every 12 months, you can access a free credit report from Experian, TransUnion, and Equifax. (And as of this writing during the pandemic, this can be done for free on a weekly basis, which is great news.) Doing so will allow you to spot any future discrepancies and offer you options for correcting them. 

Sign up for an identity protection service. 

Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.  

Your most unique identifier calls for extra care and protection 

Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action. 

The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.

Be on the Lookout for a New Wave of QR Code Scams

By McAfee

In a world of contact-free pickup and payments, an old hacker’s trick is getting a new look—phony QR code scams. 

QR codes have been around for some time. Dating back to industrial use in the 1990s, QR codes pack high volumes of visual information in a relatively compact space. In that way, a QR code shares many similarities with a barcode, yet a QR code can hold more than 300 times the data of a barcode.  

With the rise of the smartphone, QR codes have taken on more consumer applications. Especially in the latter days of the pandemic in the form of contact-free conveniences. Now, by pointing your smartphone’s camera at a QR code, you can order food at a restaurant, pay for parking, download coupons from the shelf at your drugstore or several other convenient things.  

Yet as it is in places where people, devices, and money meet, hackers are there with a scam ready to go. Enter the QR code scam. By pointing your smartphone’s camera at a bogus QR code and giving it a scan, hackers can lead people to malicious websites and commit other attacks on their phones.  

The good news is that there are several ways you can spot these scams, along with several other ways you can avoid them altogether, all so you can get the best out of QR code convenience without the hassle. 

QR code scams: a new twist on an old trick 

In several ways, the QR code scam works much like any other phishing attack. With a few added wrinkles, of course.  

Classically, phishing attacks use doctored links that pose as a legitimate website in the hopes you’ll follow them to a hacker’s malicious website. Once there, that site is designed to trick you into providing your personal information, credit card numbers, and so forth, perhaps in the context of a special offer or a phony account alert. Likewise, it could send you to a site that simply infects your device with malware.  

It’s much the same with a QR code, yet here’s are a couple of big differences:  

  • The QR code itself. There’s really no way to look at a QR code and determine if it’s legitimate or not, such as by spotting clever misspellings, typos, or adaptations of a legitimate URL.  
  • Secondly, QR codes can access other functions and apps on your smartphone. Scammers can use them to open payment apps, add contacts, write a text, or make a phone call when you scan a bogus QR code. 

Where do phony QR codes show up? 

Aside from appearing in emails, direct messages, in social media ads, and such, there are plenty of other places phony QR codes can show up. Here are a few that have been making the rounds in particular: 

  • Locations where a hacker may have replaced an otherwise legitimate QR code with a phony one, like in public locations such as in airports, bus stops, and restaurants. 
  • On your windshield, in the form of fake parking tickets designed to make you think you parked illegally and need to pay a fine. 
  • They can also show up in flyers, fake ads on the street, and even phony debt consolidation offers by mail. 

Scanning a QR code may open a notification on your smartphone screen to follow a link. Like other phishing-type scams, hackers will do their best to make that link look legitimate. They may alter a familiar company name so that it looks like it could have come from that company. Also, they may use link shorteners that take otherwise long web addresses and compress them into a short string of characters—the trick there being that you really have no way of knowing where it will send you simply by looking at it. 

In this way, there’s more to using QR codes than simply “point and shoot.” A mix of caution and eagle-eyed consideration is called for to spot the legitimate uses from the malicious ones. 

How to avoid QR code scams 

Luckily some very basic rules about avoiding QR code attacks. The U.S. Better Business Bureau (BBB) has put together a great list that can help. Their advice is right on the mark, which we’ve paraphrased and added to here: 

1. Don’t open links or scan QR codes from strangers. Unsolicited messages with these links or codes could lead you to a scam site or access the functionality of your smartphone in unwanted ways. 

2. Some scams will appear to come from legitimate sources. Double-check and see if it indeed is. You can check the official website to confirm, such as by accessing your account or contacting a customer service rep to follow up on the communication sent to you. 

3. Try alternative payment methods. If you receive a bill with a QR code for payment, see if there’s another way to pay it—such as on the company’s website or simply through online bill pay to their known, legitimate address. These are less susceptible to fraud. Likewise, check to see if the requested payment is legitimate in the first place. 

4. Think twice about following shortened links. As mentioned above, shortened links can be a shortcut to a malicious website. This can particularly be the case with unsolicited communications. And it can still be the case with a friend or family member if their device or account has been hacked.  

5. If someone you know sends you a QR code, also confirm before scanning it. Whether you receive a text message from a friend or a message on social media from your workmate, contact that person directly before you scan the QR code to make sure they haven’t been hacked. 

6. Watch out for tampering. Hackers have been known to stick their own QR codes over legitimate ones. If you see any sign of altering or placement that looks slapdash, don’t give that code a scan. 

7. Install mobile security. Comprehensive online protection software can protect your mobile devices as well as your computers and laptops. In this case, it can detect bad links associated with QR codes and steer you clear of accessing the malicious sites and downloads associated with them.   

QR codes—a handy, helpful tool that still requires your caution 

QR codes have made transactions smoother and accessing helpful content on our phones much quicker, especially in recent months as they’ve seen an uptick in use. And useful as they are like other means of paying or browsing online, keep an eye open when using them. With this advice as a guide, if something doesn’t feel right, keep your smartphone in your pocket and away from that QR code. 

The post Be on the Lookout for a New Wave of QR Code Scams appeared first on McAfee Blog.

Cybersecurity Awareness Month: Building your career

By Paul Ducklin
Explore. Experience. Share. How to get into cybersecurity...

How to Secure All Your Everyday Connected Devices

By McAfee

Take a roll call of all your devices that connect to the internet. These include the obvious ones – laptops, tablets, and your smartphone. But they also include the ones you may not immediately think about, such as routers, smart TVs and thermostats, virtual assistant technology, and connected fitness watches and equipment. 

Each of these devices is known as an endpoint to you. To a cybercriminal, they’re an entry point into your online information. It’s important to secure every endpoint so that you can confidently go about your day-to-day without worrying about your security. Here’s the definitive device security checklist to get you on your way confidently and safely. 

1. Laptops and desktops 

Laptops and desktops are prime entryways into your online life. Think of all the payment information, passwords, and maybe even tax documents you store on it. The best way to protect the contents of your laptops and desktops is to password-protect your computer with strong passwords or passphrases. Here are a few password and passphrase best practices: 

  • Make your password at least 12 characters long 
  • Choose a unique password that is not shared with any other device or account 
  • Replace some letters with numbers or symbols 
  • Use a mix of capital and lowercase letters 

Especially if you work at common spaces like coffee shops, the library, or even your kitchen table, get in the habit of putting your computer to sleep when you step away. Commit the sleep command shortcut to memory to make it less of a hassle. For example, on Mac computers, the keyboard command is command + option + eject, and for Windows, it’s alt + F4. 

Speaking of common spaces, whenever you log in from a public Wi-Fi network, always log in with a virtual private network (VPN). A VPN scrambles your data, making it indecipherable to any malicious characters who may be lurking on public networks. 

Multifactor authentication is another way to protect your valuable devices and accounts. This means that anyone trying to log in on your device needs to provide at least two forms of identification. Forms of ID could include a text message with a one-time code or a fingerprint or face scan in addition to a correct password. 

2. Smartphones and Tablets 

These two devices are grouped because the security features on them are similar. Just like with computers, put your device to sleep every time you walk away from it. It’s much easier and may already be in your routine to hit the sleep button when you put down your cellphone or tablet. 

Always put a passcode on your smartphones and tablets. Choose a collection of numbers that do not have an obvious connection to you, such as important birthdays or parts of your phone number. Even if they’re a random assortment, you’ll get the hang of them quickly. Or to make sure only you can enter your phone, set up a facial or fingerprint ID scan. People have several passwords and account combinations they have to remember. To take the guesswork and trial and error of logging in, consider trusting your passwords to a password manager that can remember them for you!  

A great mobile phone and tablet habit you should adopt is backing up your files regularly to the cloud. In the event that you lose your device or if someone steals it, at least it’s valuable — and in some cases, priceless — content is safe. You may be able to remotely “brick” your device to keep a stranger from breaking into your accounts. Bricking a device means remotely wiping a connected device and rendering it unusable. 

3. Router 

Your router is the gateway to all the connected devices in your home; thus, it’s key to beef up its security. The best way to do so is to make sure that you customize the router name and password to make it different from the factory settings. Always password-protect your home router! Employing password best practices you use for your online accounts and your devices will prevent strangers from hopping onto your network. Another way to keep your Wi-Fi network out of the hands of strangers is to toggle on the setting to not appear to non-users. While it’s fun seeing the quirky names your neighbors choose for their home networks, it’s best to keep yours completely private. 

4. Virtual Assistant Technology and Smart Home Devices 

There have been some unsettling reports about cybercriminals commandeering smart home devices and virtual assistant technology. For example, a cybercriminal hacked a homeowner’s virtual assistant and blasted music through the home’s speakers, and turn the heat up to 90 degrees. The key to securing the connected devices that are responsible for your heating and cooling, shopping lists, and even your home security system is to ensure it is connected to a secure router and protected by a strong password. 

Also, keep an eye on software updates, which include security upgrades. If you don’t think you have time to manually update software, set up your devices to automatically update. This will give you peace of mind knowing that you have the latest security patches and bug fixes as soon as they are available.  

IoT fitness watches and machines are fun additions to your workout routines. In the case of Peloton bikes, they track your heartbeat and location and offer a huge library of classes. However, cybercriminals may be able to track your workouts if they break their way into your fitness devices. The best way to keep your workouts private is to turn off geolocation and make sure you are up to date with all software releases and protect your accounts with strong passwords. 

Cover All Your Bases 

If you’re looking for a tool to put your mind at ease, consider McAfee Total Protection. It includes antivirus and safe browsing software plus a secure VPN. You can be confident that your personal information is safe, thus allowing you to enjoy the full potential of all your devices. 

The post How to Secure All Your Everyday Connected Devices appeared first on McAfee Blog.

How to Check if Someone is Using Your Identity

By McAfee

A good time to check if someone is using your identity is before it even happens. 

One of identity theft’s several downsides is how people discover they’ve become a victim in the first place—by surprise. They go to rent an apartment, open a line of credit, or apply for financing, only to discover that their finances or reputation has taken a hit because of identity thief.  

And those hits add up, particularly when you look at the dollars involved. In 2020, the Federal Trade Commission (FTC) reported $3.3 billion in financial losses from 4.7 million reported cases of fraud, a 45% increase over the year prior. Of those reports, identity theft was the leading fraud category, accounting for 29% of fraud incidents.  

What’s at risk?  

Plenty. Depending on the type and amount of information an identity thief gets their hands on, they can harm your finances and reputation in several ways, including: 

  • Open utility accounts in your name 
  • Use your credit cards for purchases 
  • Hijack your email 
  • Claim healthcare expenses under your insurance 
  • Steal your tax refund
  • Even use your identity when they’re arrested for a crime 

Rather than ending up with a rude and potentially costly surprise of your own, you can get ahead of thieves by checking to see if someone is using your identity before it’s a problem or before it really takes root. 

The Neiman Marcus breach: now is a good time to check your identity 

Major data breaches that expose personal information seem to hit the headlines with some regularity, not to mention the many, many more that don’t get national or international press coverage. Most recently we have the Neiman Marcus breach, where this major retailer alerted 4.6 million customers that “an unauthorized party obtained personal information associated with certain Neiman Marcus customers’ online accounts.”  

And as it is with many such breaches, it took quite some time before the theft of information was discovered. Per Neiman Marcus, it’s believed that the breach occurred in May 2020 and only discovered in September of 2021. Potentially compromised information included: 

  • Names and contact information 
  • Payment card numbers and expiration dates (without CVV numbers) 
  • Neiman Marcus virtual gift card numbers (without PINs) 
  • Usernames, passwords, and security questions of Neiman Marcus online accounts 

Whether or not you have reason to suspect that your information got caught up in this recent large-scale breach, it serves as a good reminder that any time is the right time to check up on your identity. Acting now can save headaches, potentially big headaches, later. 

How you can protect yourself from identity theft right now 

Quite a bit of identity theft prevention begins with taking stock of the accounts and services you have in your name. This ranges anywhere from bank accounts to public utilities and from credit cards to loans, all of which contain varying degrees of personal information about you. With a sense of where your personal identity is being used, you can better look for instances where it’s being misused. 

Ways you can spot for possible identity theft include: 

Track your bills and when they are due. 

If you stop receiving a bill that normally comes to you, such as a utility bill or for a department store credit card, that could be a sign that a thief has changed the mailing address and has potentially hijacked your identity. 

Check your statements and accounts for irregularities.

This is rather straightforward, yet it reminds us how important it is to look at our statements closely. Charges that you didn’t ring up or that seem slightly higher than normal are a surefire sign that you should follow up with the bank or company involved and let them know of possible fraud. 

Review your credit reports. 

In the U.S., you have annual access to free credit reports from the major credit reporting agencies. Not only will this give you a sense of your credit score, but it will also show the credit that’s open in your name, along with addresses associated with your identity. Spotting an account that you haven’t signed up for or seeing an address of a residence that you’re not renting are other common signs that your identity may have been compromised. 

Sign up for credit monitoring services. 

With the number of accounts many of us have these days, a credit monitoring service can help you stay on top of what’s happening in your name. Often offered through banks, credit unions, and even insurance providers, credit monitoring can alert you in several instances, including: 

  • When a company checks your credit history. 
  • If new loan or credit card appears in your name. 
  • Changes in your address or phone number. 

Overall, credit monitoring can act as another set of eyes for you and spot potential identity issues. Different services provide different levels of monitoring, so consider reviewing a few options to find the one that works best for you. 

Consider an identity protection service.

One like our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat—in addition to offering several preventative steps to help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

Five extra steps for preventing identity theft 

Along with keeping an eye on what’s happening with your identity online and elsewhere, there are a few more things you can do to make it tougher for thieves to steal your identity. 

1) Protect your digital files and devices. 

Given all the banking and shopping we do on our computers and phones, installing and using comprehensive online protection software is a must these days. It puts several layers of security in place, such as creating complex passwords automatically, shielding credit card info from prying eyes, and protecting your privacy and data online by connecting with a VPN. In short, online protection software acts as a solid first line of defense. 

2) Protect your accounts with strong passwords and multi-factor authentication. 

As mentioned above, comprehensive online protection software often includes a password manager that can generate strong, unique passwords for each of your accounts and remember them for you. It’s extra protection that makes life a lot easier for you by managing all the accounts you’re juggling. Also, use MFA (multi-factor authentication) on the accounts that give you the option, which makes it harder for a thief to crack your accounts with a password alone. 

3) Shred sensitive documents when you’re done with them. 

Sensitive documents come in all forms. Top-of-the-line examples include things like tax returns, bank statements, and financial records. Yet there are also things like your phone and utility bills, statements from your doctor’s office, and offers that come to you via mail. Together, these things can contain personal information such as account numbers, your full Social Security Number, the last four digits of your Social Security Number (which can still be useful to thieves), and other information that may uniquely identify you. You’ll want to dispose of sensitive documents like these so that they can’t be harvested by hackers. 

For physical documents, consider the low-cost investment of a paper shredder to help ensure they don’t fall into the wrong hands when you are done with them. (And let’s face it, they’re fun to use!) For digital documents, simply deleting a file is not enough – online protection software is a great resource that often includes a digital document shredder, designed to render the data practically unusable when you’re ready to trash the file. 

4) Keep your Social Security Number to yourself. 

Your Social Security Number is one of the most prized possessions a thief can run away with because it is so closely associated with you and things like your tax returns, employment, and so on. Keep it stored in a safe location rather than on your person or in your wallet. Likewise, be careful about giving out your SSN. While organizations like the IRS, your bank, and employer require it, there are other organizations who do not—but may ask for it anyway. (Doctor’s offices are a prime example.) If you get such a request, ask them what they intend to use it for and then ask if another form of identification will work instead.  

5) Keep an eye out for phishing attacks. 

Phishing attacks are one of the primary ways identity thieves steal personal information. Whether they come via a direct message, on social media, or through email, text, or phone calls, thieves use them to harvest your personal info by posing as a legitimate organization—such as in this recent IRS phishing scam. Phishing is a topic all unto itself, and you can check out this quick read to see how you can spot phishing scams and protect yourself from them. 

No surprises 

Like any criminal, identity thieves do their dirtiest work in the shadows—quietly stealing money under your nose, or worse, as we outlined above. By shining a light on your identity and keeping regular track of what’s happening with it, you can spot unusual activity right away. Even the small stuff is important. A co-worker of mine once saw an incorrect address listed on his credit report. Turned out, that address was used to rack up several large charges at a retailer, which he was able to fix with the aid of the credit reporting agency and the retailer in question.  

No doubt about it. Identity theft is indeed on the rise, and your best bet to avoid such a nasty surprise is to keep an eye on your digital identity the same way you keep an eye on your actual wallet. 

The post How to Check if Someone is Using Your Identity appeared first on McAfee Blog.

Do your part and #BeCyberSmart with these online safety tips

By McAfee

We hope you’ve enjoyed Cyber Awareness month. This year’s theme asked us all to do our part to stay safer online. The idea is that if we each take steps to secure our lives online, then together we all contribute to creating a safer, more secure internet. Of course, it’s our job to help you #BeCyberSmart. With that in mind, we’ve pulled together all the safety tips we featured in October. From family security to protecting your latest smart home gadgets, they’re all here and organized by theme. So take a look below and let’s all do our part today, tomorrow, and in the year to come! 

#BeCyberSmart at any age 

10 quick tips for keeping the whole family safe 

https://www.mcafee.com/blogs/consumer/family-safety/10-easy-ways-to-build-up-your-familys-online-security/ 

Online security for senior citizens 

https://www.mcafee.com/blogs/consumer/family-safety/7-savvy-ways-senior-adults-can-safeguard-digital-privacy/ 

A quick list of tips for protecting kids on apps and social networking 

https://www.mcafee.com/blogs/consumer/family-safety/more-apps-for-younger-users-emerging-heres-what-parents-need-to-know/ 

How to protect baby’s first digital footprints 

https://www.mcafee.com/blogs/consumer/the-connected-lives-of-babies-protecting-their-first-digital-footprints 

Millennials are major targets for identity theft. Check out this quick guide for protecting identity online 

https://www.mcafee.com/blogs/consumer/consumer-cyber-awareness/guide-protecting-your-digital-identity/ 

Ways for online gamers to #BeCyberSmart.  

https://www.mcafee.com/blogs/consumer/consumer-cyber-awareness/5-online-gaming-tips-to-stay-safe-from-hackers/ 

Fight the Phish! 

#Phishing is a common #scam that pops up in emails, DMs, and texts where crooks try and get you to click sketchy links. Learn how to spot them. 

https://www.mcafee.com/blogs/consumer/consumer-threat-reports/protect-yourself-against-phishing-scams-with-these-security-tips 

#phishing quick tips:

  • A common attack is a fake shipment alert, where a text pretends to come from a legitimate carrier or delivery service. #BeCyberSmart, don’t click on any links. Go to the company’s webpage and follow up there, especially if you weren’t expecting a package! 
  • #Phishing also happens on voicemail. Crooks can pose as IRS agents during tax time or pretend to represent a bank, all to get your Social Security number or other info. #BeCyberSmart, hang up and call the organization in question directly to see if the issue is legit. 
  • With #phishing attacks, something can smell fishy and look fishy too. Spelling errors, clunky designs, and logos that don’t look quite right are often tell-tale signs that an email or message is fake. #BeCyberSmart, if something doesn’t look right, don’t click. 
  • By playing on people’s emotions with fake job offers or deals on hot holiday items, crooks create links to phony sites designed to steal personal info. If it sounds too good to be true, it probably is. #BeCyberSmart, don’t click. 
  • Does the message you just got from a friend or coworker seem a little … off? If so, this may be a #spearphishing attack where hackers pose as people you know to steal personal info from you. When in doubt, don’t click that link.  
  • You won! A weekend getaway! Tickets to opening day! A shopping spree! Or did you? Messages like these, whether online or in voicemails can be #phishing scams. #BeCyberSmart, don’t share your info without seeing if the operation is truly on the up-and-up. 

Explore, Experience, Share 

Securing your mobile phone. 

https://www.mcafee.com/blogs/consumer/mobile-and-iot-security/7-tips-to-protect-your-smartphone-from-getting-hacked/ 

Protecting your #socialmedia accounts from hacks and attacks. 

https://www.mcafee.com/blogs/consumer/consumer-cyber-awareness/protect-your-social-media-accounts-from-hacks-and-attacks 

Keeping the whole family safer 

https://www.mcafee.com/blogs/consumer/consumer-cyber-awareness/a-safer-internet-for-you-your-family-and-others-too 

Spotting fake news and misinformation 

https://www.mcafee.com/blogs/consumer/spot-fake-news-and-misinformation-in-your-social-media-feed 

How to avoid oversharing online. 

https://www.mcafee.com/blogs/consumer/family-safety/is-this-tmi 

Managing your personal photos online safely. 

https://www.mcafee.com/blogs/consumer/entertainment-fromhome-photo-backups-digital-picture-frames-and-more 

Interested in starting a podcast? Here are some tips to get you started. 

https://www.mcafee.com/blogs/consumer/entertainment-fromhome-how-to-start-your-own-podcast 

Check out some tips for keeping your family safe when you hit the road with your phones, tablets, and laptops 

https://www.mcafee.com/blogs/consumer/mobile-and-iot-security/travel-smart-protecting-your-familys-smartphones-while-on-vacation/ 

Have smart home devices like a doorbell or smart lightbulbs? See how you can enjoy it all safely 

https://www.mcafee.com/blogs/consumer/consumer-cyber-awareness/how-to-secure-your-smart-home-a-step-by-step-guide 

Making online protection a priority 

Staying safe while banking online 

https://www.mcafee.com/blogs/consumer/online-banking-simple-steps-to-protect-yourself-from-bank-fraud 

App scams aimed at kids 

https://www.mcafee.com/blogs/consumer/family-safety/9-tips-to-help-kids-avoid-popular-app-scams 

Take a look at some of the ways you can improve your privacy 

https://www.mcafee.com/blogs/consumer/family-safety/15-easy-effective-ways-to-start-winning-back-your-online-privacy 

Using payment apps safely 

https://www.mcafee.com/blogs/consumer/mobile-and-iot-security/avoid-making-costly-mistakes-with-your-mobile-payment-apps 

Protecting kids from identity theft 

https://www.mcafee.com/blogs/consumer/family-safety/15-easy-effective-ways-to-start-winning-back-your-online-privacy 

Let’s talk online shopping and ways you can score some great deals safely during a time of year when hackers break out some of their oldest (yet effective) tricks 

https://www.mcafee.com/blogs/consumer/consumer-threat-reports/cyber-monday-is-coming-10-tips-to-protect-you-from-online-shopping-scams 

Thanks for celebrating Cyber Awareness month with us this October. More importantly, we hope you’re able to take the tips above and not only make your life safer but also the lives of friends and family as well. After all, we all need to do our part to #BeCyberSmart and protected online. 

The post Do your part and #BeCyberSmart with these online safety tips appeared first on McAfee Blog.

What to Expect from the Next Generation of Secure Web Gateways

By Thyaga Vasudevan

After more than a century of technological innovation since the first units rolled off Henry Ford’s assembly lines, automobiles, and transportation bear little in common with the Model T era. This evolution will continue as society finds better ways to achieve the outcome of moving people from point A to point B.

While Secure Web Gateways (SWGs) have operated on a far more compressed timetable, a similarly drastic evolution has taken place. SWGs are still largely focused on ensuring users are protected from unsafe or non-compliant corners of the internet, but the transition to a cloud and remote-working world has created new security challenges that the traditional SWG is no longer equipped to handle. It’s time for the next generation of SWGs that can empower users to thrive safely in an increasingly decentralized and dangerous world.

How We Got Here

The SWG actually started out as a URL filtering solution that enabled organizations to ensure that employees’ web browsing complied with corporate internet access policy.

URL filtering then transitioned to proxy servers sitting behind corporate firewalls. Since proxies terminate traffic coming from users and complete the connection to the desired websites, security experts quickly saw the potential to perform more thorough inspection than just comparing URLs to existing blacklists. By incorporating anti-virus and other security capabilities, the “Secure Web Gateway” became a critical part of modern security architectures. However, the traditional SWG could only play this role if it was the chokepoint for all internet traffic, sitting at the edge of every corporate network perimeter and having remote users “hairpin” back through that network via VPN or MPLS links.

Next-Generation SWG

The transition to a cloud and remote-working world has put new burdens on the traditional perimeter-based SWG. Users can now directly access IT infrastructure and connected resources from virtually any location from a variety of different devices, and many of those resources no longer reside within the network perimeter on corporate servers.

This remarkable transformation also expands the requirements for data and threat protection, leaving security teams to grapple with a number of new sophisticated threats and compliance challenges. Unfortunately, traditional SWGs haven’t been able to keep pace with this evolving threat landscape, resulting in an inefficient architecture that fails to deliver the potential of the distributed workforce.

Just about every major breach now involves sophisticated multi-level web components that can’t be stopped by a static engine. The traditional SWG approach has been to coordinate with other parts of the security infrastructure, including malware sandboxes. But as threats have become more advanced and complex, doing this has resulted in slowing down performance or letting threats get through. This is where Remote Browser Isolation (RBI) brings in a paradigm shift to advanced threat protection. When RBI is implemented as an integral component of SWG traffic inspection, it can deliver real-time, zero-day protection against ransomware, phishing attacks, and other advanced malware so that even the most sophisticated threats can’t get through, without hindering the browsing experience.

Another issue with most traditional SWGs is that they aren’t able to sufficiently protect data as it flows from distributed users to cloud apps, due to lacking advanced data protection and cloud app intelligence. Without Data Loss Prevention (DLP) technology that is advanced enough to understand the nature of cloud apps and to keep up with evolved safety demands, organizations can find data protection gaps in their SWG solutions that keep them vulnerable to risks.

Finally, there is the question of cloud applications. While cloud applications operate on the same internet as traditional websites, they function in a fundamentally different way that traditional SWGs simply can’t understand. Cloud Access Security Brokers (CASBs) are designed to provide visibility and control over cloud applications, and if the SWG doesn’t have access to a comprehensive CASB application database and sophisticated CASB controls, it is effectively blind to the cloud. It’s only a cloud-aware SWG with integrated CASB functionality that can extend data protection to all websites and cloud applications, empowering organizations and their users to be better protected against advanced threats.

What we need from Next-Gen SWGs

Fig. Next Generation Secure Web Gateway Capabilities

A next-gen SWG should help simplify the implementation of Secure Access Service Edge (SASE) architecture and help accelerate secure cloud adoption. At the same time, it needs to provide advanced threat protection, unified data control, and efficiently enable a remote and distributed workforce.

Here are some of the use cases:

  • Enable a remote workforce with a direct-to-cloud architecture that delivers 99.999% availability. As countries and states slowly came out of the shelter-in-place orders, many organizations indicated that supporting a remote and distributed workforce will likely be the new norm. Keeping remote workers productive, data secured, and endpoints protected can be overwhelming at times. A next-gen SWG should provide organizations with the scalability and security to support today’s remote workforce and distributed digital ecosystem. A cloud-native architecture helps ensure availability, lower latency, and maintain user productivity from wherever your team is working. A true cloud-grade service should offer five nines (99.999%) availability consistently.
  • Reduce administrative complexity and lower cost – Today, with increased cloud adoption, more than 80% of traffic is destined for the internet. Backhauling internet traffic to a traditional “Hub and Spoke” architecture which requires expensive MPLS links can be very costly. Network slows to a halt as traffics spikes, and VPN for remote workers have proven to be ineffective. A next-gen SWG should support the SASE framework and provide a direct-to-cloud architecture that lowers the total operating costs by reducing the need for expensive MPLS links. With a SaaS delivery model, next-gen SWGs remove the need to deploy and maintain hardware infrastructure reducing hardware and operating costs, while increasing performance, reliability, and scalability.
  • Lock down your data, not your business – More than 95% of companies today use cloud services, yet only 36% of companies can enforce DLP rules in the cloud at all. Additionally, most traditional SWGs are not able to sufficiently protect data as it flows from distributed users to cloud applications, due to the lack of advanced data protection and cloud app intelligence. A next-gen SWG should offer a more effective way to enforce protection with built-in Data Loss Prevention templates and in-line data protection workflows to prevent restricted data from flowing out of the organization. A device-to-cloud data protection offers comprehensive data visibility and consistent controls across endpoints, users, clouds, and networks. With built-in DLP technology, next-gen SWGs ensure organizations remain compliant with corporate security policies, as well as industry and government regulations.
  • Defend against known and unknown threats – As the web continues to grow and evolve, web-born malware attacks also grow and evolve, beyond the protection that traditional SWGs can provide. Ransomware, phishing, and other advanced web-based threats are putting users and endpoints at risk. A next-gen SWG should feature the most advanced integrated security controls, including global threat intelligence and sandboxing, so that even the most sophisticated threats can’t get through. A next-gen SWG with threat protection solutions that work together is able to ensure consistent policies, data protection, and visibility across isolated and non-isolated traffic. A next-gen SWG should also include integrated Remote Browser Isolation to prevent unknown threats from ever reaching the endpoints.

SWGs have clearly come a long way from just being URL filtering devices to the point where they are essential to furthering the safe and accelerated adoption of the cloud. But we need to push the proverbial envelope a lot further. Digital transformation demands nothing less.

 

The post What to Expect from the Next Generation of Secure Web Gateways appeared first on McAfee Blog.

The Art of Ruthless Prioritization and Why it Matters for SecOps

By Randy Kersey

The security operations center (SecOps) team sits on the front lines of a cybersecurity battlefield. The SecOps team works around the clock with precious and limited resources to monitor enterprise systems, identify and investigate cybersecurity threats, and defend against security breaches.

One of the important goals of SecOps is a faster and more effective collaboration among all personnel involved with security. The team seeks to streamline the security triage process to resolve security incidents efficiently and effectively. For this process to be optimized, we believe that ruthless prioritization is critical at all levels of alert response and triage. This ruthless prioritization requires both the processes and the supporting technical platforms to be predictive, accurate, timely, understandable for all involved, and ideally automated. This can be a tall order.

Alert Volumes Have the SecOps Team Under Siege

Most SecOps teams are bombarded with an increasing barrage of alerts each year. A recent IBM report also found that complexity is negatively impacting incident response capabilities. Those surveyed estimated their organization was using more than 45 different security tools on average and that each incident they responded to required coordination across around 19 security tools on average.

Depending on the enterprise size and industry, these tools may generate many thousands of alerts in periods ranging from hours to days, and many of them may be redundant or no value. One vendor surveyed IT professionals at the RSA conference in 2018. The survey results show that twenty-seven% of IT professional’s receive more than 1 million security alerts daily[1].

The cost and effort of reviewing all of these alerts are prohibitive for most organizations, so many are effectively deprioritized and immediately ignored. Some surveyed respondents admit to  ignoring specific categories of alerts, and some turn off the security alerts associated with the security controls that generate much of the alert traffic. However, the one alert you ignore may have resulted in a major data breach to the organization.

Tier 1 SecOps analysts have to manage this barrage of alerts. They are surrounded by consoles and monitors tracking many activities within enterprise networks. There is so much data that incident responders cannot process but a fraction of it. Alerts pour in every minute and ratchet up the activity level and the attendant stress throughout the day.

A Tier 1 SecOps analyst processes up to several hundred alerts in a day that require quick review and triage. As the alert is logged, the Tier 1 SecOps analyst usually goes through a checklist to determine further prioritization and determine if further escalation is required.  This can vary substantially depending on the automation and tools which support their efforts.

Once the alert is determined to be potentially malicious and requires follow-up it is  escalated to a Tier 2 SOC Analyst. Tier 2 SOC Analysts are primarily security investigators. Perhaps only 1% or less are escalated to a Tier 2 SOC analyst for deep investigation. Once again, the numbers can vary substantially depending on the organization and industry.

Security investigators will use a multitude of data, threat intelligence, log files, DNS activity, and much more to identify the exact nature of the potential breach and determine the best response playbook to use. In the case of a severe threat, this response and subsequent remediation must be done in the shortest possible amount of time, ideally measured in minutes if not just a very few hours.

In the most dangerous scenario that a threat actor has executed what is determined to be a zero-day attack, the SOC team works with IT, operations, and the business units to protect, isolate, and even take critical servers offline to protect the enterprise. Zero-day attacks raise the SOC to a war footing, which, if properly and rapidly executed against the team’s playbooks, can help mitigate further damage from what is otherwise previously unknown attack techniques. These require the skill and expertise of advanced security analysts to help assess and mitigate complex ongoing cyberattacks.

Given the barrage of alerts, it is essential to adopt a strategy to fit best the capabilities of your team against a priority-driven process. This allows you to optimize your response to alerts, best manage the resources on the SecOps team, and reduce the risk of a dangerous breach event.

There are several strategic views that SOC leadership can take on how to best approach prioritization. These include data driven strategies using tools like DLP, threat driven strategies to bolster defenses and shorten reaction time to threat vectors active in your industry and geography, and perhaps asset driven strategies, where certain assets will merit enhanced protection and priority driven escalation for alerts. Most organizations find that an integrated mix of these strategies addresses their overall needs.

A Data-Driven Approach to Prioritization

The first approach to prioritization, consistent with the tenets of zero trust, is to take a data-driven approach. Customer data and intellectual property are often at the center of every organization’s most protected jewels. One way to move this into focus within SecOps would be to implement Data Loss Prevention (DLP). Data loss prevention (DLP), per Gartner, may be defined as technologies that perform both content inspection and contextual analysis of data sent via messaging applications such as email and instant messaging, in motion over the network, in use on a managed endpoint device, and at rest in on-premises file servers or in cloud applications and cloud storage. These solutions execute responses based on policy and rules defined to address the risk of inadvertent or accidental leaks or exposure of sensitive data outside authorized channels.

Enterprise DLP solutions are comprehensive and packaged in agent software for desktops and servers, physical and virtual appliances for monitoring networks and email traffic, or soft appliances for data discovery. Integrated DLP works with secure web gateways (SWGs), secure email gateways (SEGs), email encryption products, enterprise content management (ECM) platforms, data classification tools, data discovery tools, and cloud access security brokers (CASBs).

A Threat-Driven Approach to Prioritization

Threat intelligence focuses on defense and triage priority from the data to external threat actors and the techniques they are most likely to utilize. Threat intelligence can give the SOC the data they need to anticipate threat actors and the Tactics, Techniques, and Procedures (TTPs) these threat actors might use. Further, threat intelligence can provide a path to recognize the often unique Incidents of Compromise (IOCs) that can uniquely identify a type of cyberattack and the threat actor that uses them. The goal, of course, is to identify and prevent these most likely attacks before they occur or stop them rapidly upon detection.

The consolation prize is also a good one. If you cannot prevent an attack, you must be able to identify an unfolding threat. You must identify the attack, break the attacker’s kill chain, and then stop the attack. Threat intelligence can also help you assess your environment, understand the vulnerabilities that would support the execution of a particular kill chain, and then let you move rapidly to mitigate these threats.

In August of 2020, researchers from Dutch and German universities[2] co-presented at the 29th Usenix conference on a survey they conducted. The survey showed that there is less overlap between threat intelligence sources than most of us would expect. This includes both open (free) and paid threat intelligence sources.  The moral of the story is that large organizations likely need a wide set of threat intelligence data from multiple sources to gain an advantage over threat actors and the attack vectors they are likely to use. And these sources must be integrated into a common dashboard where SecOps threat investigators can rapidly leverage them.

An Asset-Driven Approach to Prioritization

Of course, certain assets are more valuable than others. This can be a function of the data they may uniquely hold, and the access to network, applications, and information resources frequented by their owners, or the level of criticality of the asset’s function. For example, the chief financial officer’s laptop may be assumed to be in possession of the most sensitive data, or medical device monitor during surgery or command controller for manufacturing production. Hence they may deserve higher priority in terms of protection.

Optimize Your Prioritization Strategy with MVISION XDR

MVISION XDR provides capabilities leveraging all of these prioritization strategies: data-driven, threat-driven, and asset-driven. On top of this MVISION XDR offers predictive assessment based on global threats likely to target your organization with a local assessment of how your environment can counter the threat. This “before the attack” actionable assessment is powered by the distinct MVISION Insights empowering SOC to be more proactive and less reactive.  Here is a preview of MVISION Insights top ten threat campaigns.  Here are some key prioritization examples delivered in MVISION XDR:

Key MVISION XDR Prioritization Examples

 

Priority Strategy (ies) Capability Description Benefit & Value
Data-driven Alert based on data-sensitivity Focus on critical impact activity
Threat-driven Automatic correlated threat techniques to derive at likely next steps Gain confidence in the alert less false positives
Threat-driven View trends and threat actors targeting your organization Reduce the universe of threats and actors to those that matter
Asset-driven Tag critical assets for automated prioritization Address threats to critical assets faster

Prioritization Delivers Improved Business Value for the SecOps Team

MVISION XDR can help you implement and optimize your prioritization strategy. Your SecOps team will have the improved triage time they need with prioritized threats, predictive assessment, and proactive response, and the data awareness to make better and faster decisions. To learn more, please review our Evolve with XDR webpage or reach out to our sales team directly.

 

[1] https://www.imperva.com/blog/27-percent-of-it-professionals-receive-more-than-1-million-security-alerts-daily/

[2] https://www.usenix.org/system/files/sec20_slides_bouwman.pdf

The post The Art of Ruthless Prioritization and Why it Matters for SecOps appeared first on McAfee Blog.

How to Start a Career in Cybersecurity

By Jean Treadwell

The latest gadget on the tech and fashion streets is Ray-Ban Stories, a sunglasses collaboration between Facebook and Ray-Ban. These pair of shades feature two cameras that capture video, audio, and photos and sync to a mobile app. Social media fanatics are excited about this new ability to capture and share hands-free content. 

Do gadgets like Ray-Ban Stories make you immediately think, “Cool, but what about the security and privacy red flags?” If so, you may be suited to a career in cybersecurity. Everyone benefits from implementing cybersecurity best practices into their daily lives, and those who enjoy a career in the field experience many benefits. 

Check out these four benefits of a career in cybersecurity and discover if this might be the path for you. 

1. Do Good in the World

One of the best things about working in cybersecurity is you go to work every day knowing that you’re helping people. Nightly news broadcasts are littered with reports of major disruptions caused by cyberattacks, such as the Colonial Pipeline incident. Sometimes, even people’s lives are at stake in the cybersecurity realm, as in the case of connected pacemaker security vulnerabilities. 

Cybersecurity professionals can feel good that their work gives people the confidence to go about their daily lives without worrying. The fear of identity theft, phishing, and malware stop people from enjoying their connected devices and the internet to the fullest. Technology is capable of incredible feats, and everyone should be able to use it enthusiastically. 

2. Earn an Excellent Salary 

Saving the world from cybercriminals is financially rewarding as well as personally rewarding. Cybersecurity professionals are in high demand as nearly every business in every sector is at risk of a breach, DDoS, or ransomware attack at any time. Average entry-level positions begin over $80k CDN. Seasoned professionals can make six figures. Additionally, cybersecurity professionals are in high demand, so you will likely enjoy solid job security. 

3. Work in a Global Industry

Another benefit of a career in cybersecurity is the opportunity to work in a global industry. You’ll get to meet coworkers and clients all over the world. The diversity of outlooks and backgrounds can make every day a learning experience. 

If you’re a keen traveler, working in cybersecurity allows you to explore the world. First, much of the work you would be completing can be done remotely. As long as you have a secure and strong internet connection and are OK with time zone differences, you may be able to work from anywhere. Also, there are opportunities for trips to international conferences and meetups with satellite offices or clients. 

Working in a global industry means that you can be a cybersecurity ambassador for your home country. For example, if your home country has devised an innovative new technology, you may have the opportunity to teach others abroad. Or, if another country has developed an exciting new technology, you can learn about it and perhaps tailor it to your location. 

4. Specialize in an Area That Speaks to You

Cybersecurity is a highly specialized field, which means there is definitely a branch of it that plays to your strengths and interests you. Also, if you get tired of one aspect of the field, you can likely stay with your same company but move to a different department. 

Here are a few areas of cybersecurity specializations that may speak to you: 

  • Privacy Officer. If you’re a leader at heart, a privacy officer may be the position for you. Privacy experts know global privacy regulations, such as GDPR and PIPEDA, like the back of their hand, and lead their organization to be completely compliant. 
  • Security researcher. A security researcher monitors the current threat landscape across operating systems. They find malicious code and then reverse engineer the bugs to understand how they work. Due to their incredible work and diligence, security researchers protect people, not just their devices. This is an exciting career path; you never know what the day will bring, and it requires fast thinking. 
  • Engineer. Join the team at ground level and build security solutions from the ground up! If you’re interested in coding and problem solving, this is the path for you. 

Start Your Cybersecurity Career Journey Today 

McAfee can help you achieve your cybersecurity career aspirations. It’s an exciting, fast-paced field, and McAfee is at the forefront of new innovations. Check out current McAfee career openings and embark on your new career today! 

The post How to Start a Career in Cybersecurity appeared first on McAfee Blogs.

Cybersecurity Awareness Month: Taking Charge of Your Safety Online

By McAfee

When it comes to crime, what do people worry about most? Having their car stolen? A break-in while they’re not at home? Good answers, but not the top answer by a long shot. In this U.S.-based survey, hacker-related crime weighed in at 72%, with a home burglary at 35% and auto theft at 34%, indicating that people’s concerns about cybercrime are very much front and center.  

Taking Charge of Your Safety Online 

The good news is that plenty of cybercrime can be prevented, or at least made less likely, provided you protect yourself online, much in the same way you take steps to protect your car or home. And that’s the focus of this year’s Cybersecurity Awareness Month. With the theme of “Do Your Part. #BeCyberSmart,” it reminds us of how we can take charge of our own safety—the ways we can look out for ourselves and others as we enjoy our time online. 

Throughout October, we’re participating in Cybersecurity Month here on our blogs and across our social media channels, posting a host of ways that you can help keep cybercrooks away from your digital doorstep. Each week, we’ll tackle a different aspect of online protection: 

Week of October 4th: Be Cyber Smart 

Maybe it comes as no surprise to hear it, yet one recent study shows the average person spends nearly eight hours a day online. With that, we’re taking this week to focus on the family, how they spend their time online and how they can be safer when they do. 

Week of October 11th: Fight the Phish! 

Whether they come by email, text, or DM, phishing attacks account for the most common types of reported cybercrime, according to the FBI Internet Crime Complaint Center. This week, we’ll show you how you can indeed fight the phish! 

Week of October 18th: Explore. Experience. Share. 

This sentiment sums up the best of the internet in so many ways. Getting out there, discovering, catching up with friends online. Our focus this week is helping you enjoy it all without any of the bad apples out there spoiling your fun. 

Week of October 25th: Cybersecurity First 

We wrap it up with a look at some of the top priorities so everyone in the family can #BeCyberSmart—online banking, app scams, privacy, identity theft, and more—along with plenty of straightforward tips that can help you stay safer. 

Join us all this month! 

We hope our posts throughout Cybersecurity Awareness Month help you get a little sharper and feel a little safer so you can enjoy your time online, free from hassles or headaches. Look for more from us throughout October! 

The post Cybersecurity Awareness Month: Taking Charge of Your Safety Online appeared first on McAfee Blog.

Smartphone Security: Five Steps Beating and Blocking Robocalls

By Lily Saleh

Some scams can make a telltale sound—rinnng, rinnng! Yup, the dreaded robocall. Not only are they annoying, but they can also hit you in the pocketbook.  

In the U.S., unwanted calls rank as the top consumer complaint reported to the Federal Communications Commission (FCC), partly because scammers have made good use of spoofing technologies that serve up phony caller ID numbers. As a result, that innocent-looking phone number may not be innocent at all. 

Whether the voice on the other end of the smartphone is recorded or an actual person, the intent behind the call is likely the same—to scam you out of your personal information, money, or both. Callers such as these may impersonate banks, government agencies, insurance companies, along with any number of other organizations that give them an excuse to demand payment, financial information, or ID numbers. 

And some of those callers can sound rather convincing. Others, well, they’ll just get downright aggressive or threatening. One of the most effective tools these scam calls use is a sense of urgency and fear, telling you that there’s a problem right now and they need your information immediately to resolve whatever bogus issue they’ve come up with. That right there is a sign you should take pause and determine what’s really happening before responding or taking any action. 

Avoid and stop robocalls with these tips 

Whatever form these unwanted calls take, there are things you can do to protect yourself and even keep you from getting them in the first place. These five tips will get you started: 

1) Check your caller ID closely 

Okay, maybe you can file this one under “obviously.” Yet be aware that scammers excel at spoofing. They can make a call look like it’s local or just familiar enough. If you get caught off guard and answer a spammy call, hang up immediately. If you’re unsure about the number, you’re better off letting your voicemail screen the call for you. Picking up the phone to determine if a call is legit or not could help a scammer verify that you have a valid line, which could lead to more nuisance calls down the road.  

2) Don’t return calls from unknown numbers 

So, let’s say you let an unknown call go through to voicemail. The call sounds like it’s from a bank or business with news of an urgent matter. If you feel the need to follow up, get a legitimate customer service number from a statement, bill, or website of the bank or business in question so you can verify the situation for yourself. Calling back the number captured by your phone or left in voicemail could play right into the hands of a scammer. 

3) Don’t give in to pressure 

As you can see, scammers love to play the role of an imposter and will tell you there’s something wrong with your taxes, your account, or your bank statement. Some of them can be quite convincing, so if you find yourself in a conversation where you don’t feel comfortable with what’s being said or how it’s being said, hang up and follow up bank or business as called out above. In all, look out for pressure or scare tactics and keep your info to yourself.   

4) Sign up for your national do not call registry 

Several nations provide such a service, effectively a list that legitimate telemarketers will reference before making their calls. While this may not prevent scammers from ringing you up, it can cut down on unsolicited calls in general. For example, the U.S.Canada, and the UK each offer do not call registries. 

5) Look into apps and services that block unwanted calls

Many mobile carriers provide additional apps and services that can block unwanted calls, often as part of your smartphone’s service plan. There are third-party apps that do this as well. Yet do your research. You’ll want to see if those apps are legitimate and if they can effectively let “good” calls through without blocking them. 

Go a step further. Protect your smartphone with mobile security software or apps 

While security software and apps won’t block robocalls, they increase the security of your phone overall, which can protect both you and your data. You have a couple of options here. You can grab comprehensive security software that protects all of your devices or pick up an app in Google Play or Apple’s App Store. This way, you’ll have malware, web, and device security that’ll help you stay safe on your phone in general. 

Taken together, these steps can help you beat or outright block unwanted calls like robocalls—and be safer (and maybe less annoyed) as a result. 

The post Smartphone Security: Five Steps Beating and Blocking Robocalls appeared first on McAfee Blog.

Before You Download: Steer Clear of Malicious Android Apps

By Natalie Maxfield

You may have heard the news that more than 300,000 Android users unknowingly downloaded banking trojan apps from the Google Play Store, malicious apps which bypassed the store’s security detections to install malware. 

This news comes from a security report that found these trojans cleverly posed as apps that people commonly search for, such as QR code scanners, fitness apps, and a bevy of other popular types of utilities. In fact, these phony apps contain trojans that are designed to steal banking information, harvest keystrokes as you enter account info, and even grab screenshots of what you’re doing on your phone.  

The trick with this malware is that it only activates after it is installed, which may or may not be apparent to the user. For the malware to activate, it requires an extra step, such as an in-app update (not through the Play Store), which then downloads the payload of malware onto the phone. In many cases, the bogus apps force users to make this update once the app is downloaded.  

So, while the apps that appeared in the Play Store may not have contained malware, they deliver the payload onto the user’s phone post-purchase from other servers, which is a reason why these malicious apps have not been readily flagged.   

All of this is just one more way hackers have found to infect smartphones with malware. 

It’s no wonder that they target smartphones. They’re loaded with personal info and photos, in addition to credentials for banking and payment apps, all of which are valuable to loot or hold for ransom. Add in other powerful smartphone features like cameras, microphones, and GPS, and a compromised phone may allow a hacker to:  

  • Snoop on your current location and everyday travels.  
  • Hijack your passwords to social media, shopping, and financial accounts. 
  • Drain your wallet by racking up app store purchases or tapping into payment apps. 
  • Read your text messages or steal your photos.  

All of that adds up to one thing—a great, big “no thanks!”  

So how do these sorts of malicious apps work? By posing as legitimate apps, they can end up on your phone and gain broad, powerful permissions to files, photos, and functionality—or sneak in code that allows cybercriminals to gather personal info. As a result, that can lead to all kinds of headaches, ranging from a plague of popup ads to costly identity theft.  

Here are a few recent examples of malicious apps in the news:   

  • Fake ad-blocking programs that ironically serve up ads instead.  
  • Phony VPN apps that charge a subscription and offer no protection in return.  
  • Utility apps that hijack system privileges and permissions, which expose users to further attacks.  

Again, “no thanks!” So, let’s see about steering clear of malicious apps like these.  

Seven steps to safer mobile app downloads  

The good news is that there are ways you can spot these imposters. Major app marketplaces like Google Play and Apple’s App Store do their part to keep their virtual shelves free of malware, as reported by Google and Apple themselves. Still, cybercriminals can find ways around these efforts. (That’s what they do, after all!) So, a little extra precaution on your part will help you stay safer. These steps can help:  

1) Keep an eye on app permissions  

Another way cyber criminals weasel their way into your device is by getting permissions to access things like your location, contacts, and photos—and they’ll use sketchy apps to do it. (Consider the long-running free flashlight app scams mentioned above that requested up to more than 70 different permissions, such as the right to record audio, video, and access contacts.) So, pay close attention to what permissions the app is requesting when you’re installing it. If it’s asking for way more than you bargained for, like a simple game wanting access to your camera or microphone, it may be a scam. Delete the app and find a legitimate one that doesn’t ask for invasive permissions like that.   

Additionally, you can check to see what permissions an app may request before downloading the app. In Google Play, scroll down the app listing and find “About this app.” From there, click “App permissions,” which will provide you with an informative list. In the iOS App Store, scroll down to “App Privacy” and tap “See Details” for a similar list. If you’re curious about permissions for apps that are already on your phone, iPhone users can learn how to allow or revoke app permissions here, and Android can do the same here 

2) Be wary of apps that prompt you for an in-app update 

While some apps (like games) rely on downloadable content from within the app, look out for apps that prompt you for an immediate update directly from the app. For the most part, the app you download from the store should be the most recent version and not require an update. Likewise, update your phone through the app store, not the app itself, which can help you avoid malware-based attacks like these.  

3) Review with a critical eye 

As with so many attacks, cybercriminals rely on people clicking links or tapping “download” without a second thought. Before you download, take time to do some quick research, which may uncover a few signs that the app is malicious. Check out the developer—have they published several other apps with many downloads and good reviews? A legit app typically has quite a few reviews, whereas malicious apps may have only a handful of (phony) five-star reviews. Lastly, look for typos and poor grammar in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it.  

4) Go with a strong recommendation  

Even better than combing through user reviews yourself is getting a recommendation from a trusted source, like a well-known publication or from app store editors. In this case, much of the vetting work has been done for you by an established reviewer. A quick online search like “best fitness apps” or “best apps for travelers” should turn up articles from legitimate sites that can suggest good options and describe them in detail before you download.  

5) Avoid third-party app stores 

Unlike Google Play and Apple’s App Store, which have measures in place to review and vet apps to help ensure that they are safe and secure, third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.  

6) Protect your smartphone with security software  

With all that we do on our phones, it’s important to get security software installed on them, just like we do on our computers and laptops. Whether you go with comprehensive security software that protects all of your devices or pick up an app in Google Play or Apple’s iOS App Store, you’ll have malware, web, and device security that’ll help you stay safe on your phone.   

7) Update your phone’s operating system  

Hand-in-hand with installing security software is keeping your phone’s operating system up to date. Updates can fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks—it’s another tried and true method of keeping yourself safe and your phone running in tip-top shape.  

Stay on guard against mobile malware  

Here are a few more things you can do:   

Lastly, you can always ask yourself, “Do I really need this app?” One way to avoid malicious mobile apps is to download fewer apps overall. If you’re unsure if that free game is on the up-and-up or if the offer for that productivity app sounds a little too good, skip it. Look for a better option or pass on the idea altogether. As said earlier, cybercriminals really rely on us clicking and downloading without thinking. Staying on guard against mobile malware will cost you a few moments of your time, which is minimal compared to the potential costs of a hacked phone. 

The post Before You Download: Steer Clear of Malicious Android Apps appeared first on McAfee Blog.

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