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In an earlier article, we took a look at smartphone alternatives for free-ranging kids. Next up is the follow-on conversation … the time you give them their first, fully functional smartphone—and how to manage having it in your lives.
For children, learning to use a first smartphone is just like learning to ride a bike. And that’s just as true for you just as it is for them.
When a child learns to ride a bike, they take it in steps and stages. Maybe they start tooling around on little kick-bikes, a tricycle, scooter, or so on, just to get their feet under them so to speak. Next, it’s that first bike with training wheels, and then the big day that they come off (complete with a few scrapes and bruises too). They’re on two wheels, and a whole new world has opened up for them—one that you have to monitor and parent as you give them increasing freedom to roam—from the block, to the neighborhood, to your town—as they grow older and more responsible.
Now, apply that same progression to the day your child finally gets their first smartphone. Plenty has led up to that moment: the times when they first tapped around your phone as a toddler, when as a preschooler they watched cartoons on a tablet, and maybe when they got a little older they had some other device, like a smartphone alternative designed just for kids.
Then comes along that first smartphone. And for parents it’s a game-changer, because it opens up yet another new world to them. The entire internet.
As you can see, your child doesn’t enter the world of smartphones entirely cold. They’ve already been on the internet and had the chance to experience selective slices of it under your supervision. But a smartphone—well, that’s another story entirely. A smartphone, out of the box, is a key to the broader internet. And just as you likely wouldn’t let your brand-new cyclist ride five miles to go and buy ice cream in town, there are plenty of places you wouldn’t let your new internet user go.
What follows here are a few words of advice that can ease your child into that new world, and ease you into it as well, so that you can all get the tremendous benefits of smartphone ownership with more confidence and care.
Whether you go with an Android device or iPhone, make sure you protect it. You can get mobile security for Android phones and mobile security for iPhones that’ll give you basic protection, like system scans, along with further protection that steers your child clear of suspicious websites and links. While I recommend protection for both types of phones, I strongly recommend it for Android phones given the differences in the way Apple and Android handle the code that runs their operating systems.
Apple is a “closed platform,” meaning that they do not release their source code to the public and partners. Meanwhile, Android is “open-source” code, which makes it easier for people to modify the code—hackers included. So while Apple phones have been historically less prone to attacks than Android phones, any device you own is inherently a potential target, simply because its connected to the internet. Protect it. (Also, for more on the differences between the security on Android phones and iPhones, check out this article from How-To Geek. It’s worth the quick read.)
Next up on your list is to establish a set of parental controls for the smartphone. You’ll absolutely want these as well. After all, you won’t be able to look over their shoulder while they’re using their phone like you could when they were little. Think of it as the next line of protection you can provide as a parent. A good set of parental controls will allow you to:
• Monitor their activity on their phone—what they’re doing and how much they’re doing it.
• Limit their screen time—allowing you to restrict access during school hours or select times at home.
• Block apps and filter websites—a must for keeping your children away from distractions or inappropriate content.
The great thing about parental controls is that they’re not set in stone. They give you the flexibility to parent as you need to parent, whether that’s putting the phone in a temporary time out to encourage time away from the screen or expanding access to more apps and sites as they get older and show you that they’re ready for the responsibility. Again, think about that first bike and the day you eventually allowed your child ride beyond the block. They’ll grow and become more independent on their phone too.
Unlike those rotisserie ovens sold on late-night infomercials, a smartphone isn’t a “set it and forget it” proposition. Moreover, you won’t find the best monitoring, safety, and guidance software in an app store. That’s because it’s you.
As a parent, you already have a strong sense of what does and does not work for your household. Those rules, those expectations, need to make the jump from your household to your child’s smartphone and your child’s behavior on that smartphone. Obviously, there’s no software for that. Here’s the thing, though: they’ve established some of those behaviors already, simply by looking at you. Over the years, your child has seen your behavior with the phone. And let’s face it, none of us have been perfect here. We’ll sneak a peek at our phones while waiting for the food to show up to the table at a restaurant or cracked open our phones right as we’ve cracked open our eyes at the start of the day.
So, for starters, establishing the rules you want your child to follow may mean making some fresh rules for yourself and the entire household. For example, you may establish that the dinner table is a phone-free zone or set a time in the evening when phones are away before bedtime. (On a side note, research shows that even dim light from a smartphone can impact a person’s sleep patterns and their health overall, so you’ll want to consider that for your kids—and yourself!)
Whatever the rules you set in place end up being, make them as part of a conversation. Children of smartphone age will benefit from knowing not only what the rules are but why they’re important. Aside from wanting them to be safe and well, part of the goal here is to prepare them for the online world. Understanding “the why” is vital to that.
And that leads us to “The Internet Talk.”. In a recent McAfee blog on “What Security Means to Families,” we referred to the internet as a city, the biggest one there is. And if we think about letting our children head into town on their bikes, the following excerpt from that blog extends that idea to the internet:
For all its libraries, playgrounds, movie theaters, and shopping centers, there are dark alleys and derelict lots as well. Not to mention places that are simply age appropriate for some and not for others. Just as we give our children freer rein to explore their world on their own as they get older, the same holds true for the internet. There are some things we don’t want them to see and do.
There are multiple facets to “The Talk,” ranging anywhere from “stranger danger” to cyberbullying, and just general internet etiquette—not to mention the basics of keeping safe from things like malware, bad links, and scams. That’s a lot! Right? It sure is.
The challenge is this: while we’ve grown up with or grown into the internet over the course of our lives, the majority of children are amongst the first waves of children who were “born into” the internet. As parents, that means we’re learning much, if not all, of what we know about digital parenting from scratch.
The good news is that you’re far from alone. Indeed, a good portion of our blog is dedicated entirely to family safety. And with that, I’ve pulled out a few select articles below that can give you some information and inspiration for when it’s time to have “The Internet Talk.”
• Stranger Danger
• Keeping Your Kids Safe from Predators Online
• Building Digital Literacy
• Screen Time and Sleep Deprivation in Kids
• Lessons Learned: A Decade of Digital Parenting
• Social Influencers and Your Kids
• Getting Kids to Care About Their Safety Online
And those are just a few for starters. We have plenty more, and a quick search will keep them coming. Meanwhile, know that once you have The Internet Talk, keep talking. Making sure your child is safe and happy on the internet is an ongoing process—and conversation, which will cover more in a moment.
One reason parents often cite for giving their child a smartphone is its location tracking capabilities that allow parents to see where their children are ranging about with a quick glance. And whether or not you choose to use such tracking features, that’s a decision you’ll have to make. However, consider your child’s privacy when you do. That’s not to say that you’re not in charge or that you shouldn’t track your child. Rather, it’s a reminder that your child is in fact getting older. Their sense of space and privacy is growing. Thus, if you choose to monitor their location, let them know you’re doing it. Be above the board with the intent that if you don’t hide anything from them, they’ll be less inclined to hide anything from you.
The same applies to parental controls software. Many of them will issue a report of app usage and time spent using the app, along with surfing habits too. Go ahead, monitor those early on and then adjust as them as it feels right to you. Let your child know that you’re doing it and why.
Another thing I’ve seen many of the parents I know do is share the credentials to any social media account their child sets up. Doing this openly lets your child take those first steps into social media (when you feel they’re ready) while giving you the opportunity to monitor, correct, and even cheer on certain behaviors you see. Granted, it’s not unusual for kids to work around this by setting up alternate accounts that they hide from their parents. With parental controls in place, you can mitigate some of that behavior, yet vigilance and openness on your part will be the greatest tool you have in that instance.
While you’re at it, go ahead and have conversations with your kid about what they’re doing online. Next time you’re in the car, ask what’s the latest app their friends are using. Take a peek at what games they’re playing. Download that game yourself, give it a try, and play it online with them if you can. This kind of engagement makes it normal to talk about the internet and what’s happening on it. Should the time come to discuss more serious topics or pressing matters (like a cyberbullying event, for instance), you have a conversational foundation already built.
So, as we’ve discussed, technology is only part of the answer when managing that first smartphone in your child’s life. The other part is you. No solution works without your engagement, care, consistent application of rules, and clear expectations for behavior.
So, as you once looked on proudly as those training wheels came off your child’s first bike, you’ll want to consider doing the digital equivalent in those first months of that first smartphone. Keep your eyes and ears open as they use it. Have conversations about where their digital travels have taken them—the games they’re playing, the friends they’re chatting with. While you do, keep a sharp eye on their moods and feelings. Any changes could be a sign that you need to step in and catch them before they fall or pick them up right after they’ve fallen.
In all, your child’s first smartphone is a wonderful moment for any family, as it represents another big step in growing up. Celebrate it, have fun with it, and play your role in making sure your child gets the very best out of it.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post The First Smartphone for Free-Ranging Kids appeared first on McAfee Blogs.
If only more things in life came with training wheels; a child’s first smartphone could certainly use some.
Like taking off the training wheels and riding out into the neighborhood for the first time, a smartphone opens an entirely new world for children. There are apps, social media, group chats with friends, TikTok stars, and the joy of simply being “in” with their classmates and friends through the shared experience of the internet.
For parents, the similarities between first bike rides and first phones continue. You love the growing independence that this moment brings, yet you also wonder what your child will encounter out there when you’re not around. The good and the bad. How have you prepared them for this? Are they really ready?
That’s the question, isn’t it—when is my child ready for that first smartphone?
For years, your child has dabbled on the internet, whether that was playing on your phone while they were little, letting them spend time on a tablet, or using a computer for school. Along the way, there have been teaching moments, little lessons you’ve imparted about staying safe, how to treat others online, and so forth. In other words, you’ve introduced the internet to your child in steps. Giving them their own phone is yet another step, but a big one.
Yet those teaching moments and little lessons are things that they’ll lean on when they’re on their own phone—whether those were about “stranger dangers” online, proper online etiquette, and the difference between safe and unsafe websites. Understanding if your child has a firm foundation for navigating all the highs and lows of the internet is a strong indication of their readiness. After all, safely entering the always-online world of having a smartphone demands a level of intellectual and emotional maturity.
Good question. We do know that smartphone usage by children is on the rise. For example, research from Common Sense Media indicates that 53% of 11-year-olds have a smartphone, a number that jumps to 69% at age 12. That’s quite a bit of smartphone use by tweens, use which may be lightly monitored or not monitored at all. Note the percentage of ownership by age and the volume of screen time that follows in the infographic below:
Source: Common Sense Media
Why the rise, particularly in very young owners? However, does that mean 26% of nine-year-olds should have unfettered and all-day access to the internet in the palm of their hands? That’s a topic for you to decide for yourself and for the good of your family. However, if the notion of a third grader with a smartphone seems a little on the young side to you, there are alternatives to smartphones.
If keeping in touch is the primary reason for considering a smartphone, you have internet-free options that you can consider:
In all, for a younger child, one of these options may be your best bet. They’ll help you and your child keep in touch, develop good habits, and simply learn the basic responsibilities and behaviors that come with using a device to communicate with others.
Now’s a perfect time to prepare yourself for the day when your child indeed gets that first proper smartphone. That entails a little research and a little conversation on your part. Topics such as cyberbullying, digital literacy, social media etiquette, and so on will be important to get an understanding on. And those are just the first few.
A good place to start is your circle of family and friends. There, you can find out how they handled smartphone ownership with their children. You’ll likely hear a range of strategies and approaches, along with a few stories too, all of which can prepare you and your child.
I also suggest carving out a few minutes a week to read up on our McAfee blog safety topics so that you can have all the knowledge and tools you need. We blog on topics related to parenting and children quite regularly, and you can get a quick view of them here:
Having a smartphone will change not only their life, but yours as well. Relationships will evolve as your child navigates their new online life with their middle school and high school peers. (Remember those days? They weren’t always easy. Now throw smartphones into the mix.)
With that, give you and your child one last checkpoint. The following family talking points for owning a smartphone offer a solid framework for conversation and a way to assess if your child, and you, are truly ready for what’s ahead.
Once smartphone day arrives, it’s time to put two things in place—mobile security and parental controls:
Plenty. And as a mom myself, I rely heavily on those parental controls I put into place, but I also stay close to what they are doing online. It’s a bit of a mix. I simply ask them what’s going on and do a little, monitoring too. That could be asking them what their favorite games and apps are right now or talking about what playlists they’re listening to. This keeps communication open and normalizes talking about the phone/ their internet usage and what’s happening on it. Communication like this can come in handy later on should they need your help with something that’s occurred online. By talking now, the both of you will have an established place to start.
In all, take children’s smartphone ownership in steps and prepare them for the day those training wheels come off so the both of you can fully enjoy that newfound independence of life with a smartphone.
The post How to Prepare for Your Child’s First Smartphone appeared first on McAfee Blogs.
There’s little rest for your hard-working smartphone. If you’re like many professionals today, you use it for work, play, and a mix of personal business in between. Now, what if something went wrong with that phone, like loss or theft? Worse yet, what if your smartphone got hacked? Let’s try and keep that from happening to you.
Globally, plenty of people pull double duty with their smartphones. In Spain, one survey found that 55% of people use the same phone for a mix of personal and and work activity. The same survey showed that up to half of people interviewed in Japan, Australia, and the U.S. do so as well, while nations like the UK and Germany trailed at 31% and 23% respectively.
Whether these figures trend on the low or high end, the security implications remain constant. A smartphone loaded with business and personal data makes for a desirable target. Hackers target smartphones because they’re often unprotected, which gives hackers an easy “in” to your personal information and to any corporate networks you may use. It’s like two hacks with one stone.
Put simply, as a working professional with a smartphone, you’re a high-value target.
As both a parent and a professional, I put together a few things you can do to protect your smartphone from hacks so that you can keep your personal and work life safe:
First up, the basics. Locking your phone with facial ID, a fingerprint, pattern or a pin is your most basic form of protection, particularly in the event of loss or theft. (Your options will vary depending on the device, operating system, and manufacturer.) Take it a step further for even more protection. Secure the accounts on your phone with strong passwords and use two-factor authentication on the apps that offer it, which doubles your line of defense.
Or, put another way, don’t hop onto public Wi-Fi networks without protection. A VPN masks your connection from hackers allowing you to connect privately when you are on unsecure public networks at airports, cafes, hotels, and the like. With a VPN connection, you’ll know that your sensitive data, documents, and activities you do are protected from snooping, which is definitely a great feeling given the amount of personal and professional business we manage with our smartphones.
Both Google Play and Apple’s App Store have measures in place to help prevent potentially dangerous apps from making it into their stores. Malicious apps are often found outside of the app stores, which can run in the background and compromise your personal data like passwords, credit card numbers, and more—practically everything that you keep on your phone. Further, when you are in the app stores, look closely at the descriptions and reviews for apps before you download them. Malicious apps and counterfeits can still find their way into stores, and here are a few ways you can keep those bad apps from getting onto your phone.
Backing up your phone is always a good idea for two reasons:
Both iPhones and Android phones have straightforward ways of backing up your phone regularly.
Worst case scenario—your phone is gone. Really gone. Either it’s hopelessly lost or got stolen. What now? Lock it remotely or even wipe its data entirely. While that last bit about wiping the phone seems like a drastic move, if you maintain regular backups as mentioned above, your data is secure in the cloud—ready for you to restore. In all, this means that hackers won’t be able to access you, or your company’s, sensitive information—which can keep you out of trouble and your professional business safe. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
We all download apps, use them once, and then forget they are on our phone. Take a few moments to swipe through your screen and see which ones you’re truly done with and delete them along with their data. Some apps have an account associated with them that may store data off your phone as well. Take the extra step and delete those accounts so any off-phone data is deleted.
The reason for this is that every extra app is another app that needs updating or that may have a security issue associated with it. In a time of data breaches and vulnerabilities, deleting old apps is a smart move. As for the ones you keep, update them regularly and turn on auto-updates if that’s an option. Updates not only introduce new features to apps, but they also often address security issues too.
With so much of your life on your phone, getting security software installed on it can protect you and the things you keep on your phone. Whether you’re an Android owner or iOS owner, mobile security software can keep your data, your shopping, and payments secure.
The post 7 Tips to Protect Your Smartphone from Getting Hacked appeared first on McAfee Blog.
Equipping and guiding your digitally connected child is one of the toughest challenges you will face as a parent. As your child grows and changes, so too will their online activities. Friend groups, favorite apps, and online interests can shift from one month to the next, which is why parental controls can be a parent’s best friend.
According to a report from Common Sense Media, teens spend an average of seven hours and 22 minutes on their phones a day. Tweens (ages 8 to 12) spend four hours and 44 minutes daily. This is time outside of schoolwork.
That is a lot of time to stroll the streets of cyberspace for entertainment purposes, and it’s only increased since the pandemic.
Striking a balance between screen time and healthy device use is an always-evolving challenge. On the one hand, your child’s device is an essential channel connecting them to their self-identity, peer acceptance, and emotional well-being. On the other hand, that same device is also the door that can bring issues such as cyberbullying, predators, risky behavior, and self-image struggles into your child’s life.
Parental controls are tools that allow parents to set controls on their children’s internet use. Controls include content filters (inappropriate content), usage limits (time controls), and monitoring (tracking activity).
Many of the technology your family already owns or sites your kids visit have basic parental controls (i.e., built-in controls for android and iPhone and social networks such as YouTube). However, another level of parental control comes in software specifically engineered to filter, limit, and track digital activity. These consumer-designed parental controls offer families a higher, more powerful form of protection.
If you are like many parents who land on this blog, you’ve hit a rough patch. You have concerns about your child’s online activity but aren’t sure how to begin restoring balance. Rightly, you want to find the best parental control software and put digital safeguards in place.
Every family dynamic is different, as is every family’s approach to online monitoring. However, most parents can agree that when a negative influence begins to impact the family’s emotional and physical health, exploring new solutions can help get you back on track.
Depending on your child’s age, you may need to consider parental controls if:
1. They don’t respond when you talk to them
If your child is increasingly engrossed in their phone and it’s causing communication issues in your family, you may want to consider software that includes time limits. Connecting with your child during device-free time can improve communication.
2. They’ve started ignoring homework and family responsibilities
There are a lot of reasons grades can plummet, or interests can fade. However, if your child is spending more and more time online, limiting or monitoring what goes on in that time can help restore emotional balance and self-discipline to meet responsibilities.
3. Their browser history shows access to risky content
Innocent online searches can lead to not so innocent results or children may go looking for content simply because they’re curious. Parental controls automatically block age-inappropriate sites and filter websites, apps, and web searches.
4. They won’t give you their device without a fight
If the phone has become the center of your child’s world at the cost of parental respect and family rules, they may be engaged in inappropriate behavior online, connecting with the wrong friends, or struggling with tech balance. With the proper parental controls, a parent can block risky content, view daily activity, and set healthy time limits.
5. They’re losing interest in family outings and other non-digital activities
Poor habits form quietly over time. If your child has dramatically changed their focus in the past three to six months, consider zooming in on why. It may not be technology use, but you may consider an additional layer of protection if it is.
6. They go into another room to respond to a text
While everyone deserves privacy, if constantly sneaking away to communicate with a friend is your child’s new norm, you may consider making some screen time adjustments.
7. They are exhausted
Unbeknownst to parents, kids might be exchanging sleep for screen time. Parental controls can help you nip this unhealthy habit. Setting time limits can help kids experience deeper sleep, better moods, more focus, and more energy.
8. They overshare online
If you browse through your child’s social media and notice their profiles are public instead of private, or if your child tends to overshare personal information, parental controls can help you monitor future activity.
Ideally, we’d all prefer to live in a world where we didn’t need parental controls at all. Unfortunately, that is neither a present nor future reality. So, we recalibrate, keep learning, and keep adding to our parenting skills. As always, we believe the first go-to digital safety tool is investing in consistent open and honest conversation with your child. And the second tool? Yup, reach for the parental controls. While you may hear some hemming and hawing from your kids at first, the peace of mind you gain from having parental controls in place will be worth it.
The post 8 Signs It May Be Time for Parental Controls appeared first on McAfee Blog.
Mobile phones have gone through an incredible transformation since their inception in the 1970s. Now, the sheer number of applications is dizzying, as are their privacy policies; however, smartphone apps can bring hours of fun and belly laughs, and occasionally, a viral app captures the world’s attention. Don’t let potential risks to your personal information safety ruin all smartphone apps for you. All you need to share and play safely is a few tips to help you identify which apps are OK to use and how to navigate them intelligently.
Check out these four viral apps that may be putting your personal information at risk, plus a few tips that’ll help you enjoy smartphone apps safely.
Voilà AI Artist is a trending app that reimagines your face as a cartoon, caricature, or model of fine Renaissance art. Users can snap a selfie with the app or allow the app to access their photo library. According to WIRED, the app says it deletes users’ photos from its database in 24 to 48 hours, though it’s difficult to confirm that they aren’t stored.
Approach any app that could potentially use and store your likeness with caution. Deepfake technology is becoming more sophisticated and common by the day. Deepfakes are fabricated videos, images, or sound clips of every day or famous people based on real videos and images. Fake media impacts the victims whose likenesses are used because often the media is demeaning or incendiary. Voilà AI Artist hasn’t been suspected of any wrongdoing, but it’s best to be aware of how your face could be used to endorse something you don’t agree with.
Another face-altering app that could pose a risk to users’ privacy is FaceApp. Similar to Voilà AI Artist, it’s unclear what the app does with your likeness once you allow it to take your picture. FaceApp’s terms of use agreement outline that the selfies uploaded to the app belong to the app. From there, the app is free “to use, reproduce, modify, adapt, create derivative works from, distribute, perform, and display your User Content.” This line of fine print should make users pause. Again, users’ faces could be used in ways they wouldn’t normally agree to.
While the Pokémon Go craze of 2016 has greatly subsided, the next viral app that sweeps the world could replicate the security vulnerabilities the premise presents. Pokémon Go uses augmented reality, which is the kind of technology that makes it look like a Pokémon is strolling across your living room. The app can access your camera, as well as your contacts, pictures, chats, and location. It’s a blast exploring your neighborhood looking for animated critters and seeing nearby strangers’ profiles pop up on your map; however, be wary of sharing location data and images of the inside of your home with people you don’t know in real life.
TikTok may pose a risk to users’ data privacy. TikTok is under suspicion for using data mining tactics. Data mining is a practice where corporations harvest personal details from user-profiles and share them with advertising, marketing, and analytics companies. According to Business Insider, TikTok collects more than 50 kinds of data from users as young as 13 years old, including age, gender, location, and online habits. These facts are often used to create targeted ads that sometimes border on an invasion of privacy.
Check out these tips to make sure you’re prepared to use apps safely or help you decide to skip trends entirely.
The post 4 Viral Apps Risking Your Personal & Smartphone Security appeared first on McAfee Blog.
“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever.
Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.
It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.
Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off.
A few examples follow. Note that these may be signs of a hacked phone, yet not always.
A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are.
Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present.
If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people.
A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well.
Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.
To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.
1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below.
2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.
3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.
5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.
A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way.
The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.
Some scams can make a telltale sound—rinnng, rinnng! Yup, the dreaded robocall. Not only are they annoying, but they can also hit you in the pocketbook.
In the U.S., unwanted calls rank as the top consumer complaint reported to the Federal Communications Commission (FCC), partly because scammers have made good use of spoofing technologies that serve up phony caller ID numbers. As a result, that innocent-looking phone number may not be innocent at all.
Whether the voice on the other end of the smartphone is recorded or an actual person, the intent behind the call is likely the same—to scam you out of your personal information, money, or both. Callers such as these may impersonate banks, government agencies, insurance companies, along with any number of other organizations that give them an excuse to demand payment, financial information, or ID numbers.
And some of those callers can sound rather convincing. Others, well, they’ll just get downright aggressive or threatening. One of the most effective tools these scam calls use is a sense of urgency and fear, telling you that there’s a problem right now and they need your information immediately to resolve whatever bogus issue they’ve come up with. That right there is a sign you should take pause and determine what’s really happening before responding or taking any action.
Whatever form these unwanted calls take, there are things you can do to protect yourself and even keep you from getting them in the first place. These five tips will get you started:
Okay, maybe you can file this one under “obviously.” Yet be aware that scammers excel at spoofing. They can make a call look like it’s local or just familiar enough. If you get caught off guard and answer a spammy call, hang up immediately. If you’re unsure about the number, you’re better off letting your voicemail screen the call for you. Picking up the phone to determine if a call is legit or not could help a scammer verify that you have a valid line, which could lead to more nuisance calls down the road.
So, let’s say you let an unknown call go through to voicemail. The call sounds like it’s from a bank or business with news of an urgent matter. If you feel the need to follow up, get a legitimate customer service number from a statement, bill, or website of the bank or business in question so you can verify the situation for yourself. Calling back the number captured by your phone or left in voicemail could play right into the hands of a scammer.
As you can see, scammers love to play the role of an imposter and will tell you there’s something wrong with your taxes, your account, or your bank statement. Some of them can be quite convincing, so if you find yourself in a conversation where you don’t feel comfortable with what’s being said or how it’s being said, hang up and follow up bank or business as called out above. In all, look out for pressure or scare tactics and keep your info to yourself.
Several nations provide such a service, effectively a list that legitimate telemarketers will reference before making their calls. While this may not prevent scammers from ringing you up, it can cut down on unsolicited calls in general. For example, the U.S., Canada, and the UK each offer do not call registries.
Many mobile carriers provide additional apps and services that can block unwanted calls, often as part of your smartphone’s service plan. There are third-party apps that do this as well. Yet do your research. You’ll want to see if those apps are legitimate and if they can effectively let “good” calls through without blocking them.
While security software and apps won’t block robocalls, they increase the security of your phone overall, which can protect both you and your data. You have a couple of options here. You can grab comprehensive security software that protects all of your devices or pick up an app in Google Play or Apple’s App Store. This way, you’ll have malware, web, and device security that’ll help you stay safe on your phone in general.
Taken together, these steps can help you beat or outright block unwanted calls like robocalls—and be safer (and maybe less annoyed) as a result.
The post Smartphone Security: Five Steps Beating and Blocking Robocalls appeared first on McAfee Blog.
Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security
Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically.
Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem.
Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources.
Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat.
If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well.
Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.
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I can remember so clearly the day I got my first mobile phone. I was 21, had just finished university and was beyond excited at the idea of driving around in my red Mazda 121 (bubble car) making calls on my new fancy phone! The fact that it was the size of a brick, didn’t bother me a bit – I was connected!!
Without a doubt, mobile phones have completely changed our expectations of being connected and contactable. If calls or texts are not promptly returned in 2022, the lack of reply may be interpreted as rude or, worst case – the sender may feel that they’ve been ghosted!
So, in our super-connected society, it’s inevitable that our kids want to get in on the action. But when is the right time to give them a phone of their own? And how can you keep them safe?
In 2020, the Australian Communications and Media Authority released a report, entitled Kids and Mobiles: how Australian children are using mobile phones, which found that in 2020, just under half (46%) of Aussie children aged 6 to 13 used a mobile phone. 33% of children owned the phone they used while the remaining 14% used a device that didn’t belong to them.
The research also showed that playing games, taking photos/videos, and using apps were the most common activities undertaken on a mobile phone. Using the phone to communicate via text messages and calling a parent or family member was also a common activity – and actually increased in the three years prior.
And if your tweens and teens are telling you that “everyone has a phone” then it looks like they are on the money, with the report revealing that 76% of 12- and 13-year-olds own their own devices.
In my opinion, there are many factors that need to be considered when making this big decision. You need to take into account your child’s maturity, their technology habits, and most importantly, your gut instinct – one of the most powerful parenting tools, in my opinion!
And please, don’t think that is a one size fits all answer here because there absolutely isn’t. If there is one thing parenting 4 boys has taught me is that not only does each child have different strengths, but they mature at their own pace. So, when considering whether your child is ready, don’t think about their age. Instead, ask yourself whether they can handle the technology properly and robust enough to navigate the tricky stuff. A naïve 14-year-old with low social awareness may not be as ready as a savvy 12-year-old who has previously demonstrated successful problem-solving skills.
Here are some things to consider:
Let me share my biggest piece of advice – before you put that phone into your child’s hand, PLEASE set the ground rules. Their willingness to co-operate will be vastly reduced once the phone is theirs! Some families choose to outline the ground rules for any device (including a phone) in a family technology agreement. And it’s not a bad idea: you develop the rules and the boundaries and then have them sign it – just like a contract. I love this agreement from America’s Family Online Safety Institute (FOSI) which you can find here. But why not develop your own one? Here are some points to consider including:
In my opinion, starting high school seems to be a logical time to start thinking about phone ownership, if you haven’t gone down that road before. Many kids will need to catch public transport to get to high school and having a phone in their pocket, in case plans go awry can make everyone feel more comfortable.
I realize that there is so much to consider so take some time to weigh up all factors.
But don’t forget – you’re the parent. Regardless of how much pressure your super keen tween is applying – this is your decision. You are the best judge of your child’s maturity and readiness. Giving your child a phone is in effect, giving them access to the adult world. So, only say yes if you are convinced the time is right
Good luck!
Alex x
The post My Child Wants a Phone. Should I Say ‘Yes’? appeared first on McAfee Blog.
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Whether you think you might have a virus on your computer or devices, or just want to keep them running smoothly, it’s easy to do a virus scan. How to check for viruses depends on the software and device you have, so we’ll go through everything you need to know to run a scan effectively and keep your computers, phones and tablets in tip-top shape.
First, let’s cover a few of the telltale signs your device might have a virus. Is your computer or device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Or maybe, you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are all examples of signs that you may have a virus, but don’t get too worried yet, because many of these issues can be resolved with a virus scan.
Each antivirus program works a little differently, but in general the software will look for known malware that meets a specific set of characteristics. It may also look for variants of these known threats that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, it removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.
The process of checking for viruses depends on the device type and its operating system. Check out these tips to help you scan your computers, phones and tablets.
If you use Windows 10, go into “Settings” and look for the “Updates & Security” tab. From there you can locate a “Scan Now” button.
Of course, many people have invested in more robust antivirus software that has a high accuracy rate and causes less drain on their system resources, such as McAfee Total Protection. To learn how to run a virus scan using your particular antivirus software, search the software’s help menu or look online for instructions.
Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. There are some free antivirus applications available online, but we recommend investing in trusted software that can protect you from a variety of threats. Downloading free software and free online virus scans can be risky, since cybercriminals know that this is a good way to spread malware.
Whichever program you choose, follow their step-by-step instructions on how to perform a virus scan, either by searching under “help” or looking it up on their website.
Yes, you can get a virus on your phone or tablet, although they are less common than on computers. However, the wider category of mobile malware is on the rise and your device can get infected if you download a risky app, click on an attachment in a text message, visit a dangerous webpage, or connect to another device that has malware on it.
Fortunately, you can protect your devices with mobile security software. It doesn’t usually come installed, so you will have to download an application and follow the instructions.
Because the Android platform is an open operating system, there are a number of antivirus products for Android devices, that allows you to do a virus scan.
Apple devices are a little different because they have a closed operating system that doesn’t allow third parties to see their code. Although Apple has taken other security precautions to reduce malware risks, such as only allowing the installation of apps from Apple’s official app store, these measures aren’t the same as an antivirus program.
For more robust protection on your Apple devices, you can install mobile security software to protect the private data you have stored on your phone or tablet, such as contacts, photos and messages.
If safeguarding all your computers and devices individually sounds overwhelming, you can opt for a comprehensive security product that protects computers, smartphones and tablets from a central control center, making virus prevention a breeze.
New online threats emerge every day, putting our personal information, money and devices at risk. In the first quarter of 2019 alone McAfee detected 504 new threats per minute, as cybercriminals employed new tactics. That’s why it is essential to stay ahead of these threats by using security software that is constantly monitoring and checking for new known threats, while safeguarding all of your sensitive information. Virus scans are an essential part of this process when it comes to identifying and removing dangerous code.
Most antivirus products are regularly scanning your computer or device in the background, so you will only need to start a manual scan if you notice something suspicious, like crashes or excessive pop-ups. You can also program regular scans on your schedule.
Of course, the best protection is to avoid getting infected in the first place. Here are a few smart tips to sidestep viruses and other malware:
The post How To Do A Virus Scan appeared first on McAfee Blog.
If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.
Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.
One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.
Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.
Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.
Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.
iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.
Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.
Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.
The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.
Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.
Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.
One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online.
The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.
For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:
Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.
Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.
While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.
Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.
As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:
Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.
By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.
In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.
The post Getting Your Kids Ready for School—And Their Smartphones Too appeared first on McAfee Blog.
Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.
When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history.
There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.
This article discusses how data brokers sell your personal information and how you can minimize risk.
Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.
Companies interested in buying data include but are not limited to:
These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers.
Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.
Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media.
A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.
Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break]
Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products.
Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.
Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.
We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.
There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.
Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches.
California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy.
Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies.
Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly.
Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them.
McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.
With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.
The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Follow these steps to delete your account from the popular picture-sharing platform:
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Here’s what you need to do to delete your Yahoo email account:
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
Here’s one way you can help reduce your chances of identity theft: remove your personal information from the internet.
And chances are, you have more personal information posted online than you think.
According to the U.S. Federal Trade Commission (FTC), consumers registered 1.4 million identity theft complaints in 2021, all part of a year where consumers reported losing $5.8 billion to fraud overall—a 70% increase over the year prior.
What fuels all this theft and fraud? Access to personal information.
Scammers and thieves can get a hold of personal information in several ways, such as through phishing attacks that lure you into handing it over, malware that steals it from your devices, by purchasing your information on dark web marketplaces, or as a result of information leaked in data breaches, just to name a few.
However, scammers and thieves have other resources to help them commit theft and fraud—data broker sites, places where personal information is posted online for practically anyone to see. Which makes removing your info from them so important, from both an identity and privacy standpoint.
Think of data broker sites as huge repositories of personal information. Search your name and address online and you’ll see. You’ll likely find dozens of sites that turn up information about you, some of which offer a few pieces for free and others that offer far more information for a price.
Data brokers collect and then aggregate personal information from several sources, including:
Data brokers also buy personal information from other data brokers. As a result, some data brokers have thousands of pieces of data for billions of individuals worldwide.
What could that look like? A broker may know how much you paid for your home, your education level, where you’ve lived over the years and who your lived with, your driving record, and possibly your political leanings. A broker may also know your favorite flavor of ice cream and your preferred over-the-counter allergy medicine thanks to information from loyalty cards. Further, they may also have health-related information from fitness apps. The amount of personal information can run that broadly, and that deeply.
With information at this potential level of detail, it’s no wonder that data brokers rake in an estimated at $200 billion U.S. dollars worldwide every year.
On the legitimate side, it’s used by advertisers to create targeted ad campaigns. With information sold by data brokers, they can generate lists based on highly specific criteria, such as shopping histories, personal interests, and even political leanings as mentioned above. Likely without you being aware of it—and likely with no way to contest that information if it’s incorrect.
Other legitimate uses include using these sites for background checks. Law enforcement, reporters, and employers will use data brokers as a starting point for research because the leg work has largely been done for them. Namely, data brokers have aggregated a person’s information already, which is an otherwise time-consuming process.
If this seems a little shady, it’s still legal. As of now, the U.S. has no federal laws that regulate data brokers or require data them to remove personal information if requested. A few states, such as Nevada, Vermont, and California, have legislation in place aimed at protecting consumers. Meanwhile, the General Data Protection Regulation (GDPR) in the European Union has stricter rules about what information can be collected and what can be done with it. Still, the data broker economy thrives.
On the darker side, scammers and thieves use personal information for identity theft and fraud. With enough personal information gathered from enough sources, they can create a high-fidelity profile of their victims. One that gives them enough information to open new accounts in their name.
So, from the standpoint of both privacy and identity, cleaning up your personal information online makes a great deal of sense.
Let’s review some ways you can remove your personal information from data brokers and other sources on the internet.
The process starts with finding the sites that have your information. From there, you can request to have it removed. Yet as mentioned above, there are dozens and dozens of these sites. Knowing where to start is a challenge in of itself, as is manually making the requests once you have identified the sites that post and sell information about you.
Our Personal Data Cleanup can do the work for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. It also monitors those sites, so if your info gets posted again, you can request its removal again.
As of September 2022, Google accounts for just over 92% of search engine market share worldwide. Aside from being a search engine, Google offers a myriad of other services and applications, such as Gmail and Google Maps. While Google offers plenty of tools for productivity, travel, work, and play for free, they still come at a cost—the gathering and analysis of your personal information.
You can limit the data Google associates with you by removing your name from Google search results with a removal request. This will disable anyone online from getting any results if they search your name. (Note that this will not remove your information from the original sites and sources where it’s posted.) Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.
You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.
As discussed above, data brokers can collect information from public social media profiles. You can minimize your presence on social media to the bare minimum. Make a list of the ones you use or have used in the past. If there are old accounts that you no longer use or websites that have gone by the wayside like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.
For social media platforms that you still may use regularly, like Facebook and Instagram, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.
If you’ve ever published articles, written blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on what you’ve posted, you may have shared personal details about your life. Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information.
Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.
Another way you can tidy up your digital footprint online involves deleting all the unnecessary phone apps that you no longer need or use. Even when apps are not open or in use, they may be able to track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.
Some apps even sell this data as it can be extremely advantageous to other companies, which they use to target certain consumer segments and profiles for advertising. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on as-needed basis and only when the app is in use. Your phone’s app and location services settings will give you the tools to do it.
In addition to the steps above, comprehensive online protection software can keep you more private and minimize your risk of cybercrime. It can include:
So while it may seem like all this rampant collecting and selling of personal information is out of your hands, there’s plenty you can do to take control. With the steps outlined above and strong online protection software at your back, you can keep your personal information more private and secure.
The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.
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