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Who Stole 3.6M Tax Records from South Carolina?

By BrianKrebs

For nearly a dozen years, residents of South Carolina have been kept in the dark by state and federal investigators over who was responsible for hacking into the state’s revenue department in 2012 and stealing tax and bank account information for 3.6 million people. The answer may no longer be a mystery: KrebsOnSecurity found compelling clues suggesting the intrusion was carried out by the same Russian hacking crew that stole of millions of payment card records from big box retailers like Home Depot and Target in the years that followed.

Questions about who stole tax and financial data on roughly three quarters of all South Carolina residents came to the fore last week at the confirmation hearing of Mark Keel, who was appointed in 2011 by Gov. Nikki Haley to head the state’s law enforcement division. If approved, this would be Keel’s third six-year term in that role.

The Associated Press reports that Keel was careful not to release many details about the breach at his hearing, telling lawmakers he knows who did it but that he wasn’t ready to name anyone.

“I think the fact that we didn’t come up with a whole lot of people’s information that got breached is a testament to the work that people have done on this case,” Keel asserted.

A ten-year retrospective published in 2022 by The Post and Courier in Columbia, S.C. said investigators determined the breach began on Aug. 13, 2012, after a state IT contractor clicked a malicious link in an email. State officials said they found out about the hack from federal law enforcement on October 10, 2012.

KrebsOnSecurity examined posts across dozens of cybercrime forums around that time, and found only one instance of someone selling large volumes of tax data in the year surrounding the breach date.

On Oct. 7, 2012 — three days before South Carolina officials say they first learned of the intrusion — a notorious cybercriminal who goes by the handle “Rescator” advertised the sale of “a database of the tax department of one of the states.”

“Bank account information, SSN and all other information,” Rescator’s sales thread on the Russian-language crime forum Embargo read. “If you purchase the entire database, I will give you access to it.”

A week later, Rescator posted a similar offer on the exclusive Russian forum Mazafaka, saying he was selling information from a U.S. state tax database, without naming the state. Rescator said the data exposed included Social Security Number (SSN), employer, name, address, phone, taxable income, tax refund amount, and bank account number.

“There is a lot of information, I am ready to sell the entire database, with access to the database, and in parts,” Rescator told Mazafaka members. “There is also information on corporate taxpayers.”

On Oct. 26, 2012, the state announced the breach publicly. State officials said they were working with investigators from the U.S. Secret Service and digital forensics experts from Mandiant, which produced an incident report (PDF) that was later published by South Carolina Dept. of Revenue. KrebsOnSecurity sought comment from the Secret Service, South Carolina prosecutors, and Mr. Keel’s office. This story will be updated if any of them respond. Update: The Secret Service declined to comment.

On Nov. 18, 2012, Rescator told fellow denizens of the forum Verified he was selling a database of 65,000 records with bank account information from several smaller, regional financial institutions. Rescator’s sales thread on Verified listed more than a dozen database fields, including account number, name, address, phone, tax ID, date of birth, employer and occupation.

Asked to provide more context about the database for sale, Rescator told forum members the database included financial records related to tax filings of a U.S. state. Rescator added that there was a second database of around 80,000 corporations that included social security numbers, names and addresses, but no financial information.

The AP says South Carolina paid $12 million to Experian for identity theft protection and credit monitoring for its residents after the breach.

“At the time, it was one of the largest breaches in U.S. history but has since been surpassed greatly by hacks to Equifax, Yahoo, Home Depot, Target and PlayStation,” the AP’s Jeffrey Collins wrote.

As it happens, Rescator’s criminal hacking crew was directly responsible for the 2013 breach at Target and the 2014 hack of Home Depot. The Target intrusion saw Rescator’s cybercrime shops selling roughly 40 million stolen payment cards, and 56 million cards from Home Depot customers.

Who is Rescator? On Dec. 14, 2023, KrebsOnSecurity published the results of a 10-year investigation into the identity of Rescator, a.k.a. Mikhail Borisovich Shefel, a 36-year-old who lives in Moscow and who recently changed his last name to Lenin.

Mr. Keel’s assertion that somehow the efforts of South Carolina officials following the breach may have lessened its impact on citizens seems unlikely. The stolen tax and financial data appears to have been sold openly on cybercrime forums by one of the Russian underground’s most aggressive and successful hacking crews.

While there are no indications from reviewing forum posts that Rescator ever sold the data, his sales threads came at a time when the incidence of tax refund fraud was skyrocketing.

Tax-related identity theft occurs when someone uses a stolen identity and SSN to file a tax return in that person’s name claiming a fraudulent refund. Victims usually first learn of the crime after having their returns rejected because scammers beat them to it. Even those who are not required to file a return can be victims of refund fraud, as can those who are not actually owed a refund from the U.S. Internal Revenue Service (IRS).

According to a 2013 report from the Treasury Inspector General’s office, the IRS issued nearly $4 billion in bogus tax refunds in 2012, and more than $5.8 billion in 2013. The money largely was sent to people who stole SSNs and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.

It remains unclear why Shefel has never been officially implicated in the breaches at Target, Home Depot, or in South Carolina. It may be that Shefel has been indicted, and that those indictments remain sealed for some reason. Perhaps prosecutors were hoping Shefel would decide to leave Russia, at which point it would be easier to apprehend him if he believed no one was looking for him.

But all signs are that Shefel is deeply rooted in Russia, and has no plans to leave. In January 2024, authorities in Australia, the United States and the U.K. levied financial sanctions against 33-year-old Russian man Aleksandr Ermakov for allegedly stealing data on 10 million customers of the Australian health insurance giant Medibank.

A week after those sanctions were put in place, KrebsOnSecurity published a deep dive on Ermakov, which found that he co-ran a Moscow-based IT security consulting business along with Mikhail Shefel called Shtazi-IT.

A Google-translated version of Shtazi dot ru. Image: Archive.org.

New Malicious PyPI Packages Caught Using Covert Side-Loading Tactics

By Newsroom
Cybersecurity researchers have discovered two malicious packages on the Python Package Index (PyPI) repository that were found leveraging a technique called DLL side-loading to circumvent detection by security software and run malicious code. The packages, named NP6HelperHttptest and NP6HelperHttper, were each downloaded 537 and 166 times, respectively,

Ubuntu 'command-not-found' Tool Could Trick Users into Installing Rogue Packages

By Newsroom
Cybersecurity researchers have found that it's possible for threat actors to exploit a well-known utility called command-not-found to recommend their own rogue packages and compromise systems running Ubuntu operating system. "While 'command-not-found' serves as a convenient tool for suggesting installations for uninstalled commands, it can be inadvertently manipulated by attackers through the

Beware: Fake Facebook Job Ads Spreading 'Ov3r_Stealer' to Steal Crypto and Credentials

By Newsroom
Threat actors are leveraging bogus Facebook job advertisements as a lure to trick prospective targets into installing a new Windows-based stealer malware codenamed Ov3r_Stealer. "This malware is designed to steal credentials and crypto wallets and send those to a Telegram channel that the threat actor monitors," Trustwave SpiderLabs said in a report shared with The Hacker News. Ov3r_Stealer

How a $10B Enterprise Customer Drastically Increased their SaaS Security Posture with 201% ROI by Using SSPM

By The Hacker News
SaaS applications are the darlings of the software world. They enable work from anywhere, facilitate collaboration, and offer a cost-effective alternative to owning the software outright. At the same time, the very features that make SaaS apps so embraced – access from anywhere and collaboration – can also be exploited by threat actors. Recently, Adaptive Shield commissioned a Total Economic

Top Security Posture Vulnerabilities Revealed

By The Hacker News
Each New Year introduces a new set of challenges and opportunities for strengthening our cybersecurity posture. It's the nature of the field – the speed at which malicious actors carry out advanced persistent threats brings a constant, evolving battle for cyber resilience. The excitement in cybersecurity lies in this continuous adaptation and learning, always staying one step ahead of potential

Malicious PyPI Packages Slip WhiteSnake InfoStealer Malware onto Windows Machines

By Newsroom
Cybersecurity researchers have identified malicious packages on the open-source Python Package Index (PyPI) repository that deliver an information stealing malware called WhiteSnake Stealer on Windows systems. The malware-laced packages are named nigpal, figflix, telerer, seGMM, fbdebug, sGMM, myGens, NewGends, and TestLibs111. They have been uploaded by a threat actor named "WS." "These

PAX PoS Terminal Flaw Could Allow Attackers to Tamper with Transactions

By Newsroom
The point-of-sale (PoS) terminals from PAX Technology are impacted by a collection of high-severity vulnerabilities that can be weaponized by threat actors to execute arbitrary code. The STM Cyber R&D team, which reverse engineered the Android-based devices manufactured by the Chinese firm owing to their rapid deployment in Poland, said it unearthed half a dozen flaws that allow for

Cloud Atlas' Spear-Phishing Attacks Target Russian Agro and Research Companies

By Newsroom
The threat actor referred to as Cloud Atlas has been linked to a set of spear-phishing attacks on Russian enterprises. Targets included a Russian agro-industrial enterprise and a state-owned research company, according to a report from F.A.C.C.T., a standalone cybersecurity company formed after Group-IB's formal exit from Russia earlier this year. Cloud Atlas, active since at

Hackers Abusing GitHub to Evade Detection and Control Compromised Hosts

By The Hacker News
Threat actors are increasingly making use of GitHub for malicious purposes through novel methods, including abusing secret Gists and issuing malicious commands via git commit messages. "Malware authors occasionally place their samples in services like Dropbox, Google Drive, OneDrive, and Discord to host second stage malware and sidestep detection tools," ReversingLabs researcher Karlo Zanki&nbsp

Top 7 Trends Shaping SaaS Security in 2024

By The Hacker News
Over the past few years, SaaS has developed into the backbone of corporate IT. Service businesses, such as medical practices, law firms, and financial services firms, are almost entirely SaaS based. Non-service businesses, including manufacturers and retailers, have about 70% of their software in the cloud.  These applications contain a wealth of data, from minimally sensitive general

Ransomware-as-a-Service: The Growing Threat You Can't Ignore

By The Hacker News
Ransomware attacks have become a significant and pervasive threat in the ever-evolving realm of cybersecurity. Among the various iterations of ransomware, one trend that has gained prominence is Ransomware-as-a-Service (RaaS). This alarming development has transformed the cybercrime landscape, enabling individuals with limited technical expertise to carry out devastating attacks.

Make a Fresh Start for 2024: Clean Out Your User Inventory to Reduce SaaS Risk

By The Hacker News
As work ebbs with the typical end-of-year slowdown, now is a good time to review user roles and privileges and remove anyone who shouldn’t have access as well as trim unnecessary permissions. In addition to saving some unnecessary license fees, a clean user inventory significantly enhances the security of your SaaS applications. From reducing risk to protecting against data leakage, here is how

Transform Your Data Security Posture – Learn from SoFi's DSPM Success

By The Hacker News
As cloud technology evolves, so does the challenge of securing sensitive data. In a world where data duplication and sprawl are common, organizations face increased risks of non-compliance and unauthorized data breaches. Sentra's DSPM (Data Security Posture Management) emerges as a comprehensive solution, offering continuous discovery and accurate classification of sensitive data in the cloud.

North Korean Hackers Pose as Job Recruiters and Seekers in Malware Campaigns

By Newsroom
North Korean threat actors have been linked to two campaigns in which they masquerade as both job recruiters and seekers to distribute malware and obtain unauthorized employment with organizations based in the U.S. and other parts of the world. The activity clusters have been codenamed Contagious Interview and Wagemole, respectively, by Palo Alto Networks Unit 42. While the first set of attacks

AI Solutions Are the New Shadow IT

By The Hacker News
Ambitious Employees Tout New AI Tools, Ignore Serious SaaS Security RisksLike the SaaS shadow IT of the past, AI is placing CISOs and cybersecurity teams in a tough but familiar spot.  Employees are covertly using AI with little regard for established IT and cybersecurity review procedures. Considering ChatGPT’s meteoric rise to 100 million users within 60 days of launch, especially with little

27 Malicious PyPI Packages with Thousands of Downloads Found Targeting IT Experts

By Newsroom
An unknown threat actor has been observed publishing typosquat packages to the Python Package Index (PyPI) repository for nearly six months with an aim to deliver malware capable of gaining persistence, stealing sensitive data, and accessing cryptocurrency wallets for financial gain. The 27 packages, which masqueraded as popular legitimate Python libraries, attracted thousands of downloads,

A Spy Agency Leaked People's Data Online—Then the Data Was Stolen

By Matt Burgess
The National Telecommunication Monitoring Center in Bangladesh exposed a database to the open web. The types of data leaked online are extensive.

The Importance of Continuous Security Monitoring for a Robust Cybersecurity Strategy

By The Hacker News
In 2023, the global average cost of a data breach reached $4.45 million. Beyond the immediate financial loss, there are long-term consequences like diminished customer trust, weakened brand value, and derailed business operations. In a world where the frequency and cost of data breaches are skyrocketing, organizations are coming face-to-face with a harsh reality: traditional cybersecurity

Top 5 Marketing Tech SaaS Security Challenges

By The Hacker News
Effective marketing operations today are driven by the use of Software-as-a-Service (SaaS) applications. Marketing apps such as Salesforce, Hubspot, Outreach, Asana, Monday, and Box empower marketing teams, agencies, freelancers, and subject matter experts to collaborate seamlessly on campaigns and marketing initiatives.  These apps serve as the digital command centers for marketing

48 Malicious npm Packages Found Deploying Reverse Shells on Developer Systems

By Newsroom
A new set of 48 malicious npm packages have been discovered in the npm repository with capabilities to deploy a reverse shell on compromised systems. "These packages, deceptively named to appear legitimate, contained obfuscated JavaScript designed to initiate a reverse shell on package install," software supply chain security firm Phylum said. All the counterfeit packages have been published by

SaaS Security is Now Accessible and Affordable to All

By The Hacker News
This new product offers SaaS discovery and risk assessment coupled with a free user access review in a unique “freemium” model Securing employees' SaaS usage is becoming increasingly crucial for most cloud-based organizations. While numerous tools are available to address this need, they often employ different approaches and technologies, leading to unnecessary confusion and complexity. Enter

Phishers Spoof USPS, 12 Other Natl’ Postal Services

By BrianKrebs

The fake USPS phishing page.

Recent weeks have seen a sizable uptick in the number of phishing scams targeting U.S. Postal Service (USPS) customers. Here’s a look at an extensive SMS phishing operation that tries to steal personal and financial data by spoofing the USPS, as well as postal services in at least a dozen other countries.

KrebsOnSecurity recently heard from a reader who received an SMS purporting to have been sent by the USPS, saying there was a problem with a package destined for the reader’s address. Clicking the link in the text message brings one to the domain usps.informedtrck[.]com.

The landing page generated by the phishing link includes the USPS logo, and says “Your package is on hold for an invalid recipient address. Fill in the correct address info by the link.” Below that message is a “Click update” button that takes the visitor to a page that asks for more information.

The remaining buttons on the phishing page all link to the real USPS.com website. After collecting your address information, the fake USPS site goes on to request additional personal and financial data.

This phishing domain was recently registered and its WHOIS ownership records are basically nonexistent. However, we can find some compelling clues about the extent of this operation by loading the phishing page in Developer Tools, a set of debugging features built into Firefox, Chrome and Safari that allow one to closely inspect a webpage’s code and operations.

Check out the bottom portion of the screenshot below, and you’ll notice that this phishing site fails to load some external resources, including an image from a link called fly.linkcdn[.]to.

Click the image to enlarge.

A search on this domain at the always-useful URLscan.io shows that fly.linkcdn[.]to is tied to a slew of USPS-themed phishing domains. Here are just a few of those domains (links defanged to prevent accidental clicking):

usps.receivepost[.]com
usps.informedtrck[.]com
usps.trckspost[.]com
postreceive[.]com
usps.trckpackages[.]com
usps.infortrck[.]com
usps.quicktpos[.]com
usps.postreceive].]com
usps.revepost[.]com
trackingusps.infortrck[.]com
usps.receivepost[.]com
usps.trckmybusi[.]com
postreceive[.]com
tackingpos[.]com
usps.trckstamp[.]com
usa-usps[.]shop
usps.infortrck[.]com
unlistedstampreceive[.]com
usps.stampreceive[.]com
usps.stamppos[.]com
usps.stampspos[.]com
usps.trckmypost[.]com
usps.trckintern[.]com
usps.tackingpos[.]com
usps.posinformed[.]com

As we can see in the screenshot below, the developer tools console for informedtrck[.]com complains that the site is unable to load a Google Analytics code — UA-80133954-3 — which apparently was rejected for pointing to an invalid domain.

Notice the highlighted Google Analytics code exposed by a faulty Javascript element on the phishing website. Click to enlarge. That code actually belongs to the USPS.

The valid domain for that Google Analytics code is the official usps.com website. According to dnslytics.com, that same analytics code has shown up on at least six other nearly identical USPS phishing pages dating back nearly as many years, including onlineuspsexpress[.]com, which DomainTools.com says was registered way back in September 2018 to an individual in Nigeria.

A different domain with that same Google Analytics code that was registered in 2021 is peraltansepeda[.]com, which archive.org shows was running a similar set of phishing pages targeting USPS users. DomainTools.com indicates this website name was registered by phishers based in Indonesia.

DomainTools says the above-mentioned USPS phishing domain stamppos[.]com was registered in 2022 via Singapore-based Alibaba.com, but the registrant city and state listed for that domain says “Georgia, AL,” which is not a real location.

Alas, running a search for domains registered through Alibaba to anyone claiming to reside in Georgia, AL reveals nearly 300 recent postal phishing domains ending in “.top.” These domains are either administrative domains obscured by a password-protected login page, or are .top domains phishing customers of the USPS as well as postal services serving other countries.

Those other nations include the Australia Post, An Post (Ireland), Correos.es (Spain), the Costa Rican post, the Chilean Post, the Mexican Postal Service, Poste Italiane (Italy), PostNL (Netherlands), PostNord (Denmark, Norway and Sweden), and Posti (Finland). A complete list of these domains is available here (PDF).

A phishing page targeting An Post, the state-owned provider of postal services in Ireland.

The Georgia, AL domains at Alibaba also encompass several that spoof sites claiming to collect outstanding road toll fees and fines on behalf of the governments of Australia, New Zealand and Singapore.

An anonymous reader wrote in to say they submitted fake information to the above-mentioned phishing site usps.receivepost[.]com via the malware sandbox any.run. A video recording of that analysis shows that the site sends any submitted data via an automated bot on the Telegram instant messaging service.

The traffic analysis just below the any.run video shows that any data collected by the phishing site is being sent to the Telegram user @chenlun, who offers to sell customized source code for phishing pages. From a review of @chenlun’s other Telegram channels, it appears this account is being massively spammed at the moment — possibly thanks to public attention brought by this story.

Meanwhile, researchers at DomainTools recently published a report on an apparently unrelated but equally sprawling SMS-based phishing campaign targeting USPS customers that appears to be the work of cybercriminals based in Iran.

Phishers tend to cast a wide net and often spoof entities that are broadly used by the local population, and few brands are going to have more household reach than domestic mail services. In June, the United Parcel Service (UPS) disclosed that fraudsters were abusing an online shipment tracking tool in Canada to send highly targeted SMS phishing messages that spoofed the UPS and other brands.

With the holiday shopping season nearly upon us, now is a great time to remind family and friends about the best advice to sidestep phishing scams: Avoid clicking on links or attachments that arrive unbidden in emails, text messages and other mediums. Most phishing scams invoke a temporal element that warns of negative consequences should you fail to respond or act quickly.

If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark so as to avoid potential typosquatting sites.

Update: Added information about the Telegram bot and any.run analysis.

API Security Trends 2023 – Have Organizations Improved their Security Posture?

By The Hacker News
APIs, also known as application programming interfaces, serve as the backbone of modern software applications, enabling seamless communication and data exchange between different systems and platforms. They provide developers with an interface to interact with external services, allowing them to integrate various functionalities into their own applications. However, this increased reliance on

The Twisted Eye in the Sky Over Buenos Aires

By Karen Naundorf
A scandal unfolding in Argentina shows the dangers of implementing facial recognition—even with laws and limits in place.

Protecting Your Microsoft IIS Servers Against Malware Attacks

By The Hacker News
Microsoft Internet Information Services (IIS) is a web server software package designed for Windows Server. Organizations commonly use Microsoft IIS servers to host websites, files, and other content on the web. Threat actors increasingly target these Internet-facing resources as low-hanging fruit for finding and exploiting vulnerabilities that facilitate access to IT environments.  Recently, a

North Korean Hackers Deploy New Malicious Python Packages in PyPI Repository

By THN
Three additional rogue Python packages have been discovered in the Package Index (PyPI) repository as part of an ongoing malicious software supply chain campaign called VMConnect, with signs pointing to the involvement of North Korean state-sponsored threat actors. The findings come from ReversingLabs, which detected the packages tablediter, request-plus, and requestspro. First disclosed at the

Unmasking Trickbot, One of the World’s Top Cybercrime Gangs

By Matt Burgess, Lily Hay Newman
A WIRED investigation into a cache of documents posted by an unknown figure lays bare the Trickbot ransomware gang’s secrets, including the identity of a central member.

Malicious npm Packages Aim to Target Developers for Source Code Theft

By THN
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CISOs Tout SaaS Cybersecurity Confidence, But 79% Admit to SaaS Incidents, New Report Finds

By The Hacker News
A new State of SaaS Security Posture Management Report from SaaS cybersecurity provider AppOmni indicates that Cybersecurity, IT, and business leaders alike recognize SaaS cybersecurity as an increasingly important part of the cyber threat landscape. And at first glance, respondents appear generally optimistic about their SaaS cybersecurity. Over 600 IT, cybersecurity, and business leaders at

A Penetration Testing Buyer's Guide for IT Security Teams

By The Hacker News
The frequency and complexity of cyber threats are constantly evolving. At the same time, organizations are now collecting sensitive data that, if compromised, could result in severe financial and reputational damage. According to Cybersecurity Ventures, the cost of cybercrime is predicted to hit $8 trillion in 2023 and will grow to $10.5 trillion by 2025. There is also increasing public and

What is Data Security Posture Management (DSPM)?

By The Hacker News
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Researchers Expose Space Pirates' Cyber Campaign Across Russia and Serbia

By THN
The threat actor known as Space Pirates has been linked to attacks against at least 16 organizations in Russia and Serbia over the past year by employing novel tactics and adding new cyber weapons to its arsenal. "The cybercriminals' main goals are still espionage and theft of confidential information, but the group has expanded its interests and the geography of its attacks," Positive

How Pen Testing can Soften the Blow on Rising Costs of Cyber Insurance

By The Hacker News
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New Ongoing Campaign Targets npm Ecosystem with Unique Execution Chain

By Ravie Lakshmanan
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SaaS in the Real World: How Global Food Chains Can Secure Their Digital Dish

By The Hacker News
The Quick Serve Restaurant (QSR) industry is built on consistency and shared resources. National chains like McDonald's and regional ones like Cracker Barrel grow faster by reusing the same business model, decor, and menu, with little change from one location to the next.  QSR technology stacks mirror the consistency of the front end of each store. Despite each franchise being independently

Malicious PyPI Packages Using Compiled Python Code to Bypass Detection

By Ravie Lakshmanan
Researchers have discovered a novel attack on the Python Package Index (PyPI) repository that employs compiled Python code to sidestep detection by application security tools. "It may be the first supply chain attack to take advantage of the fact that Python bytecode (PYC) files can be directly executed," ReversingLabs analyst Karlo Zanki said in a report shared with The Hacker News. The package

3 Challenges in Building a Continuous Threat Exposure Management (CTEM) Program and How to Beat Them

By The Hacker News
If you're a cybersecurity professional, you're likely familiar with the sea of acronyms our industry is obsessed with. From CNAPP, to CWPP, to CIEM and all of the myriad others, there seems to be a new initialism born each day. In this article, we'll look at another trending acronym – CTEM, which stands for Continuous Threat Exposure Management – and the often-surprising challenges that come

Promising Jobs at the U.S. Postal Service, ‘US Job Services’ Leaks Customer Data

By BrianKrebs

A sprawling online company based in Georgia that has made tens of millions of dollars purporting to sell access to jobs at the United States Postal Service (USPS) has exposed its internal IT operations and database of nearly 900,000 customers. The leaked records indicate the network’s chief technology officer in Pakistan has been hacked for the past year, and that the entire operation was created by the principals of a Tennessee-based telemarketing firm that has promoted USPS employment websites since 2016.

The website FederalJobsCenter promises to get you a job at the USPS in 30 days or your money back.

KrebsOnSecurity was recently contacted by a security researcher who said he found a huge tranche of full credit card records exposed online, and that at first glance the domain names involved appeared to be affiliated with the USPS.

Further investigation revealed a long-running international operation that has been emailing and text messaging people for years to sign up at a slew of websites that all promise they can help visitors secure employment at the USPS.

Sites like FederalJobsCenter[.]com also show up prominently in Google search results for USPS employment, and steer applicants toward making credit card “registration deposits” to ensure that one’s application for employment is reviewed. These sites also sell training, supposedly to help ace an interview with USPS human resources.

FederalJobsCenter’s website is full of content that makes it appear the site is affiliated with the USPS, although its “terms and conditions” state that it is not. Rather, the terms state that FederalJobsCenter is affiliated with an entity called US Job Services, which says it is based in Lawrenceville, Ga.

“US Job Services provides guidance, coaching, and live assistance to postal job candidates to help them perform better in each of the steps,” the website explains.

The site says applicants need to make a credit card deposit to register, and that this amount is refundable if the applicant is not offered a USPS job within 30 days after the interview process.

But a review of the public feedback on US Job Services and dozens of similar names connected to this entity over the years shows a pattern of activity: Applicants pay between $39.99 and $100 for USPS job coaching services, and receive little if anything in return. Some reported being charged the same amount monthly.

The U.S. Federal Trade Commission (FTC) has sued several times over the years to disrupt various schemes offering to help people get jobs at the Postal Service. Way back in 1998, the FTC and the USPS took action against several organizations that were selling test or interview preparation services for potential USPS employees.

“Companies promising jobs with the U.S. Postal Service are breaking federal law,” the joint USPS-FTC statement said.

In that 1998 case, the defendants behind the scheme were taking out classified ads in newspapers. Ditto for a case the FTC brought in 2005. By 2008, the USPS job exam preppers had shifted to advertising their schemes mostly online. And in 2013, the FTC won a nearly $5 million judgment against a Kentucky company purporting to offer such services.

Tim McKinlay authored a report last year at Affiliateunguru.com on whether the US Job Services website job-postal[.]com was legitimate or a scam. He concluded it was a scam based on several factors, including that the website listed multiple other names (suggesting it had recently switched names), and that he got nothing from the transaction with the job site.

“They openly admit they’re not affiliated with the US Postal Service, but claim to be experts in the field, and that, just by following the steps on their site, you easily pass the postal exams and get a job in no time,” McKinlay wrote. “But it’s really just a smoke and mirrors game. The site’s true purpose is to collect $46.95 from as many people as possible. And considering how popular this job is, they’re probably making a killing.”

US JOB SERVICES

KrebsOnSecurity was alerted to the data exposure by Patrick Barry, chief information officer at Charlotte, NC based Rebyc Security. Barry said he found that not only was US Job Services leaking its customer payment records in real-time and going back to 2016, but its website also leaked a log file from 2019 containing the site administrator’s contact information and credentials to the site’s back-end database.

Barry shared screenshots of that back-end database, which show the email address for the administrator of US Job Services is tab.webcoder@gmail.com. According to cyber intelligence platform Constella Intelligence, that email address is tied to the LinkedIn profile for a developer in Karachi, Pakistan named Muhammed Tabish Mirza.

A search on tab.webcoder@gmail.com at DomainTools.com reveals that email address was used to register several USPS-themed domains, including postal2017[.]com, postaljobscenter[.]com and usps-jobs[.]com.

Mr. Mirza declined to respond to questions, but the exposed database information was removed from the Internet almost immediately after KrebsOnSecurity shared the offending links.

A “Campaigns” tab on that web panel listed several advertising initiatives tied to US Job Services websites, with names like “walmart drip campaign,” “hiring activity due to virus,” “opt-in job alert SMS,” and “postal job opening.”

Another page on the US Job Services panel included a script for upselling people who call in response to email and text message solicitations, with an add-on program that normally sells for $1,200 but is being “practically given away” for a limited time, for just $49.

An upselling tutorial for call center employees.

“There’s something else we have you can take advantage of that can help you make more money,” the script volunteers. “It’s an easy to use 12-month career development plan and program to follow that will result in you getting any job you want, not just at the post office….anywhere…and then getting promoted rapidly.”

It’s bad enough that US Job Services was leaking customer data: Constella Intelligence says the email address tied to Mr. Mirza shows up in more than a year’s worth of “bot logs” created by a malware infection from the Redline infostealer.

Constella reports that for roughly a year between 2021 and 2022, a Microsoft Windows device regularly used by Mr. Mirza and his colleagues was actively uploading all of the device’s usernames, passwords and authentication cookies to cybercriminals based in Russia.

NEXT LEVEL SUPPORT

The web-based backend for US Job Services lists more than 160 people under its “Users & Teams” tab. This page indicates that access to the consumer and payment data collected by US Job Services is currently granted to several other coders who work with Mr. Mirza in Pakistan, and to multiple executives, contractors and employees working for a call center in Murfreesboro, Tennessee.

The call center — which operates as Nextlevelsupportcenters[.]com and thenextlevelsupport[.]com — curiously has several key associates with a history of registering USPS jobs-related domain names.

The US Job Services website has more than 160 users, including most of the employees at Next Level Support.

The website for NextLevelSupport says it was founded in 2017 by a Gary Plott, whose LinkedIn profile describes him as a seasoned telecommunications industry expert. The leaked backend database for US Job Services says Plott is a current administrator on the system, along with several other Nextlevel founders listed on the company’s site.

Reached via telephone, Plott initially said his company was merely a “white label” call center that multiple clients use to interact with customers, and that the content their call center is responsible for selling on behalf of US Job Services was not produced by NextLevelSupport.

“A few years ago, we started providing support for this postal product,” Plott said. “We didn’t develop the content but agreed we would support it.”

Interestingly, DomainTools says the Gmail address used by Plott in the US Jobs system was also used to register multiple USPS job-related domains, including postaljobssite[.]com, postalwebsite[.]com, usps-nlf[.]com, usps-nla[.]com.

Asked to reconcile this with his previous statement, Plott said he never did anything with those sites but acknowledged that his company did decide to focus on the US Postal jobs market from the very beginning.

Plott said his company never refuses to issue a money-back request from a customer, because doing so would result in costly chargebacks for NextLevel (and presumably for the many credit card merchant accounts apparently set up by Mr. Mirza).

“We’ve never been deceptive,” Plott said, noting that customers of the US Job Services product receive a digital download with tips on how to handle a USPS interview, as well as unlimited free telephone support if they need it.

“We’ve never told anyone we were the US Postal Service,” Plott continued. “We make sure people fully understand that they are not required to buy this product, but we think we can help you and we have testimonials from people we have helped. But ultimately you as the customer make that decision.”

An email address in the US Job Services teams page for another user — Stephanie Dayton — was used to register the domains postalhiringreview[.]com, and postalhiringreviewboard[.]org back in 2014. Reached for comment, Ms. Dayton said she has provided assistance to Next Level Support Centers with their training and advertising, but never in the capacity as an employee.

Perhaps the most central NextLevel associate who had access to US Job Services was Russell Ramage, a telemarketer from Warner Robins, Georgia. Ramage is listed in South Carolina incorporation records as the owner of a now-defunct call center service called Smart Logistics, a company whose name appears in the website registration records for several early and long-running US Job Services sites.

According to the state of Georgia, Russell Ramage was the registered agent of several USPS job-themed companies.

The leaked records show the email address used by Ramage also registered multiple USPS jobs-related domains, including postalhiringcenter[.]com, postalhiringreviews[.]com, postaljobs-email[.]com, and postaljobssupport1[.]com.

A review of business incorporation records in Georgia indicate Ramage was the registered agent for at least three USPS-related companies over the years, including Postal Career Placement LLC, Postal Job Services Inc., and Postal Operations Inc. All three companies were founded in 2015, and are now dissolved.

An obituary dated February 2023 says Russell Ramage recently passed away at the age of 41. No cause of death was stated, but the obituary goes on to say that Russ “Rusty” Ramage was “preceded in death by his mother, Anita Lord Ramage, pets, Raine and Nola and close friends, Nicole Reeves and Ryan Rawls.”

In 2014, then 33-year-old Ryan “Jootgater” Rawls of Alpharetta, Georgia pleaded guilty to conspiring to distribute controlled substances. Rawls also grew up in Warner Robins, and was one of eight suspects charged with operating a secret darknet narcotics ring called the Farmer’s Market, which federal prosecutors said trafficked in millions of dollars worth of controlled substances.

Reuters reported that an eighth suspect in that case had died by the time of Rawls’ 2014 guilty plea, although prosecutors declined to offer further details about that. According to his obituary, Ryan Christopher Rawls died at the age of 38 on Jan. 28, 2019.

In a comment on Ramage’s memorial wall, Stephanie Dayton said she began working with Ramage in 2006.

“Our friendship far surpassed a working one, we had a very close bond and became like brother and sister,” Dayton wrote. “I loved Russ deeply and he was like family. He was truly one of the best human beings I have ever known. He was kind and sweet and truly cared about others. Never met anyone like him. He will be truly missed. RIP brother.”

The FTC and USPS note that while applicants for many entry-level postal jobs are required to take a free postal exam, the tests are usually offered only every few years in any particular district, and there are no job placement guarantees based on score.

“If applicants pass the test by scoring at least 70 out of 100, they are placed on a register, ranked by their score,” the FTC explained. “When a position becomes open, the local post office looks to the applicable register for that geographic location and calls the top three applicants. The score is only one of many criteria taken into account for employment. The exams test general aptitude, something that cannot necessarily be increased by studying.”

The FTC says anyone interested in a job at the USPS should inquire at their local postal office, where applicants generally receive a free packet of information about required exams. More information about job opportunities at the postal service is available at the USPS’s careers website.

Michael Martel, spokesperson for the United States Postal Inspection Service, said in a written statement that the USPS has no affiliation with the websites or companies named in this story.

“To learn more about employment with USPS, visit USPS.com/careers,” Martel wrote. “If you are the victim of a crime online report it to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov. To report fraud committed through or toward the USPS, its employees, or customers, report it to the United States Postal Inspection Service (USPIS) at www.uspis.gov/report.”

According to the leaked back-end server for US Job Services, here is a list of the current sites selling this product:

usjobshelpcenter[.]com
usjobhelpcenter[.]com
job-postal[.]com
localpostalhiring[.]com
uspostalrecruitment[.]com
postalworkerjob[.]com
next-level-now[.]com
postalhiringcenters[.]com
postofficehiring[.]com
postaljobsplacement[.]com
postal-placement[.]com
postofficejobopenings[.]com
postalexamprep[.]com
postaljobssite[.]com
postalwebsite[.]com
postalcareerscenters[.]com
postal-hiring[.]com
postal-careers[.]com
postal-guide[.]com
postal-hiring-guide[.]com
postal-openings[.]com
postal-placement[.]com
postofficeplacements[.]com
postalplacementservices[.]com
postaljobs20[.]com
postal-jobs-placement[.]com
postaljobopenings[.]com
postalemployment[.]com
postaljobcenters[.]com
postalmilitarycareers[.]com
epostaljobs[.]com
postal-job-center[.]com
postalcareercenter[.]com
postalhiringcenters[.]com
postal-job-center[.]com
postalcareercenter[.]com
postalexamprep[.]com
postalplacementcenters[.]com
postalplacementservice[.]com
postalemploymentservices[.]com
uspostalhiring[.]com

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By Sergio Pinto

What is business email compromise?

Imagine this: Your CEO sends you an email asking for your help transferring $5,000 to a new vendor for an urgent project. You make the transfer, only to find out later that the email was actually from an imposter, and that money is now in the hands of cybercriminals. Oops, right? crickets

Business Email Compromise (BEC) is a type of cybercrime that involves compromising or imitating legitimate business email accounts to carry out fraudulent transactions or steal sensitive information. The goal of a BEC attack is typically to trick the victim into transferring money, clicking on a malicious link, or disclosing sensitive information such as login credentials. BEC attacks can have a devastating impact on organizations of all sizes and in all industries, making it essential for businesses to be aware of the threat, understand the business risk, and take the necessary steps to protect themselves.

According to the latest FBI IC3 report, BEC is “one of the most financially damaging online crimes” and in 2021 was accountable for $2.4 Billion in adjusted losses for businesses and consumers.

How does BEC work?

One of the most common types of BEC attacks is called impersonating or email spoofing. By pretending to be a trusted colleague or business partner to gain the victim’s trust, the attacker uses social engineering techniques to trick the victim into clicking on a link or attachment in an email that contains malware, takes the victim to a malicious website, and has them transfer funds or change payment information.

BEC attacks can be very sophisticated and are difficult to detect. Many times, what the end-user sees on their email client does not represent the true email address of that sender, or it shows one that has been spoofed.

Typically, the attacker tries to impersonate someone in the organization with enough authority to not be questioned about what he/she is asking to be done.

How can BEC attacks be prevented?

As with everything in security, to be able to succeed in stopping BEC attacks, additional security layers & techniques should be implemented. There are several options to mitigate or reduce the number of successful BEC attacks. Creating a list of the people who will be likely to be impersonated will provide the best results. Usually, with names from the CxO level, this is known as a High Impact Personnel list. It will be used along with other security analysis engines to make sure any impersonated/spoof emails, along with other threats, get stopped and will not reach the end user.

The Cisco Secure Email Threat Defense solution leverages hundreds of detection engines that utilize state-of-the-art artificial intelligence/machine learning and natural language processing to convict messages from the most creative attackers! On top of this, our customers can define their High Impact Personnel list, and together with the other detection engines, will be able to not only block malicious messages but also understand the reasons and categories of why a message is being convicted as malicious.

In summary, Business Email Compromise (BEC) is a serious threat to organizations of all sizes and in all industries. To protect against BEC attacks, businesses should implement multiple techniques including identifying their High Impact Personnel for their organization, educating employees about the threat, and relying on reporting to understand who is being targeted most frequently so their security policies can be adjusted.

See how Secure Email Threat Defense identifies specific business risk factors to protect your organization.


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