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Before yesterdaySecurity – Cisco Blog

Accelerating SaaS security certifications to maximize market access

By Gagandeep Singh
Announcing the public availability of Cisco Cloud Controls Framework (CCF) V3.0 - a “build-once-use-many” approach for SaaS compliance with global standards.

Helping Ivanti VPN Customers

By Bill Mabon

In January 2024, the U.S. Cybersecurity and Infrastructure Security Agency (CISA) issued a directive (with an update in February) mandating that all U.S. Federal agencies take Ivanti systems offline… Read more on Cisco Blogs

Cisco Secure Workload 3.9 Delivers Stronger Security and Greater Operational Efficiency

By Brijeshkumar Shah

The proliferation of applications across hybrid and multicloud environments continues at a blistering pace. For the most part, there is no fixed perimeter, applications and environments are woven… Read more on Cisco Blogs

Mitigating Lateral Movement with Zero Trust Access

By Andrew Akers

Security service edge (SSE) technology was created to protect remote and branch users with a unified, cloud-delivered security stack. To understand how SSE solutions protect organizations and their… Read more on Cisco Blogs

The Real Deal About ZTNA and Zero Trust Access

By Jeff Scheaffer

ZTNA hasn’t delivered on the full promise of zero trust

Zero Trust has been all the rage for several years; it states, “never trust, always verify” and assumes every attempt to access the network or a… Read more on Cisco Blogs

Network Resilience: Accelerating Efforts to Protect Critical Infrastructure

By Matt Fussa

As head of the Cisco Trust Office, Matt Fussa leads a global team that partners with government agencies, regulators, and customers to help shape cybersecurity regulation and manage cyber risk. He is… Read more on Cisco Blogs

Cisco secures IoT, keeping security closer to networking

By Vibhuti Garg

The use of unmanaged and IoT devices in enterprises is growing exponentially, and will account for 55.7 billion connected devices by the end of 2025. A critical concern is deploying IoT devices without requisite security controls. 

While these numbers are numbing, their reality is undeniable. 90% of customers believe digitization has accelerated the importance placed upon security. The World Economic Forum now lists cybersecurity failure as a critical threat, and estimates a gap of more than 3 million security experts worldwide, hindering secure deployments at scale. Furthermore, 83% of IoT-based transactions happen over plaintext channels and not SSL, making them especially risky. 

Cisco’s solution  

Securing an IoT device can be achieved either through securing the IoT device itself, or hardening the network it accesses. Securing devices can be cumbersome, requiring complex manufacturing partnerships and increasing unit prices, thereby reducing adoption. On the other hand, securing the network is always desirable as it helps secure access, encrypt traffic, and ease management.  

Being a leader in both security and networking, Cisco continues to bring security closer to networking, providing the network with built-in security, and enabling the network to act both as sensor and as an enforcer. The convergence of security and networking leverages the network’s intelligence and visibility to enable more-informed decisions on policy and threats. 

Cisco uniquely integrates security and networking, for instance we recently integrated Cisco Secure Firewall to operate on Cisco Catalyst 9000 Series switches. Additionally, Secure Firewall can be deployed in a containerized form, on-premises and in clouds. Cisco Secure Firewall classifies traffic and protects applications while stopping exploitation of vulnerable systems. Additionally, we offer Identity Services Engine with AI Endpoint Analytics to passively identify IoT devices and apply segmentation policies. Furthermore, Cisco offers management flexibility by integrating with Cisco Defense Orchestrator and DNA Center and with existing customer tools like SIEMs and XDRs. 

Let’s look at three use cases where the addition of Secure Firewall capability on Catalyst 9000 Series switches solves real world problems: 

Use case 1: Securing the Smart Building: This solution is ideal to secure smart buildings, converging various IoT systems into a single IT-managed network infrastructure. Smart buildings lower the operational and energy costs. Smarter building systems, however, pose serious security risks as these include so many unmanaged devices such as window shades, lighting, tailored HVAC, and more. One of the methods to secure smart buildings is to control access to avoid manipulation of sensors. Such control is attained with a networking switch with enhanced firewall capability. The firewall ensures granular segmentation, directing policies for traffic generated out of IoT devices, providing access to the right users. This integration also brings security closer to endpoints, making policy orchestration simpler. 

Use Case 2: Centrally manage isolated IoT network clusters: IoT devices which communicate with each other in the same subnet typically cannot be routed, which is a challenge. By default, most IoT networks are configured in the same subnet, making it difficult to manage them centrally. Administrators are forced to physically connect to the IoT network to manage and collect telemetry. Furthermore, IoT vendors often charge hefty amounts to update IP addresses of devices. Cisco Secure Firewall, hosted on the Catalyst switch, solves this problem and not only inspects traffic from the IoT network but also translates duplicate IoT IP addresses to unique global IP addresses using NAT for centralized management of isolated IoT networks.  

Use Case 3: Securely encrypt IoT traffic passing through a shared IT network: At airports, for example, multiple vendors manage unique systems such as baggage, air quality, biometric access control, etc, which share a common network. IoT traffic is usually in plain text, making it susceptible to packet sniffing, eavesdropping, man-in-the-middle attacks, and other such exploits. The IPSec capability on Cisco Secure Firewall encrypts IoT traffic, securing data transfer and reducing risk.  

Cisco’s IoT initiatives join the once disconnected worlds of IT and IoT, unifying networking and security. For further details refer to the At-A Glance and see how and an Australian oil company, Ampol, fortified its retail IoT with Cisco Secure! 


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Building a secure and scalable multi-cloud environment with Cisco Secure Firewall Threat Defense on Alkira Cloud

By Anubhav Swami

In today’s security climate, NetOps and SecOps teams are witnessing increased attack surface area as applications and workloads move far beyond the boundaries of their data center. These applications/workloads move to, and reside in multi-cloud architecture, adding complexity to connectivity, visibility, and control. In the multi-cloud world, the SecOps teams use a distributed security model that is expensive, difficult to deploy, and complex to manage.

Cisco has partnered with Alkira to help secure your multi-cloud environment. Combining Alkira’s simplified cloud connection through their cloud network-as-a-service platform (SaaS-like model) with Cisco’s industry-leading security controls, we can deliver a centralized security model for multi-cloud architecture that is easy to deploy, manage, and increases visibility and control.

Cisco Secure Firewall Threat Defense Virtual provides unmatched security controls such as stateful firewalling, Snort3 IPS, URL filtering, malware defense, application visibility and control, and more. Additionally, with the purchase of Secure Firewall Threat Defense Virtual, you will receive license entitlement to Cisco SecureX, our open XDR and orchestration platform, helping you accelerate threat detection, investigation, and remediation.

Cisco Secure Firewall Management Center (FMC) is required for managing Secure Firewall Threat Defense Virtual, helping administrators enforce consistent access policies, rapidly troubleshoot security events, and view summarized reports across the deployment.

Secure Firewall Threat Defense Virtual is available on Alkira’s service marketplace through Bring-Your-Own-License (BYOL) and Pay-As-You-Go licensing options. Customers can seamlessly deploy and insert Secure Firewall in their Alkira Cloud Exchange Points (CXP).

Benefits of this integrated architecture include:

  • Simplified network and security architecture: Leverage fully automated insertion and service-chaining of Secure Firewall in a centralized security model for a streamlined network and security architecture.
  • Deeper visibility and control in multi-cloud environments: Enjoy simplified firewall insertion in a centralized security model to achieve both north-south and east-west traffic inspection capability for multi-cloud environments.
  • Unified security policy: Uniformly enforce firewall security policy across on-premises, cloud, and multi-cloud environments.
  • Greater visibility: Cloud-agnostic security controls offer deeper visibility and control across all platforms
  • Auto-scale: Cisco Secure Firewall provides a flexible architecture that can automatically scale with the network load to meet demand. The auto-scaled firewall instance receives the configuration and licenses automatically (Cisco Secure Firewall Threat Defense auto-scale coming in Q2CY23).

The Cisco Secure Firewall Threat Defense brings the following capabilities to the environment:

  • Stateful Firewall Inspection
  • Application Visibility & Control
  • Next-Generation Intrusion Prevention System (IPS)
  • URL Filtering
  • Malware Defense
  • Encrypted Traffic Visibility

Figure 1: Multi-cloud security architecture in Alkira Cloud Exchange Point with Cisco Secure Firewall

Figure 1 shows a multi-cloud environment inter-connected using Alkira Cloud Exhange Platform (CXP). In the above architecture, Cisco provides seamless insertion of security controls and enables the following use cases for firewall insertion:

  • Multicloud Security: Cisco Secure Firewall Threat Defense provides a centralized security model that enables better security controls, visibility, and network segmentation. This deployment offers north-south (N/S) and east-west (E/W) traffic inspection models.
  • Branch Security: Alkira Cloud Exchange Platform (CXP) connects branches and Cisco Secure Firewall Threat Defense protects N/S and E/W branch traffic.
  • Secure Internet Edge: Deployment of Cisco Secure Firewall inside CXP enables secure Internet edge for inbound and outbound Internet traffic.
  • Cloud DMZ: Enforce ingress firewall security policy for application traffic between remote users and Internet-facing applications deployed in the on-premises data centers or cloud environments.
  • Shared Application Services: Enforce firewall security policy for cross-segment application traffic in cases of business partner integration, mergers, acquisitions, and divestitures.

Firewall Insertion made easy

Using Alkira’s customer portal, Cisco Secure Firewall Threat Defense Virtual can be easily inserted in the traffic path within minutes. Figure 2 shows how automation & orchestration eliminates additional configuration required in the legacy insertion model.

Figure 2: Cisco Secure Firewall Threat Defense Virtual insertion

Management Options

Cisco Secure Firewall Threat Defense Virtual is managed using Cisco Secure Firewall Management Center (FMC). Customers can use on-premises FMC or build a virtual FMC instance in the cloud. Cisco and Alkira support both models of deployment.

Insertion models

Cisco Secure Firewall Threat Defense Virtual protects the following traffic flows in Alkira CXP:

  • Cloud to cloud (intra & Inter-cloud)
  • Cloud to on-premises
  • Cloud to Internet
  • On-premises to cloud
  • On-premises to Internet
  • Internet to on-premises
  • Branch to branch
  • Branch to Internet
  • Internet to branch

Alkira and Cisco’s partnership simplifies the deployment of enterprise-grade security in the cloud while enabling multi-cloud visibility and end-to-end threat defense for customers.

Additional Resources:

Cisco Secure Firewall Threat Defense

Cisco Secure Firewall Data Sheet

Cisco Secure Firewall Management Center

Alkira

Alkira Service Marketplace

Alkira blog on Cisco Secure Firewall Threat Defense


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10 Surprises of Remote Work from Security Engineers

By Mary Kate Schmermund

For Cisco engineers working on Duo, having a remote-first workplace has helped them reach life goals, connect with colleagues around the world, and be intentional communicators. We understand that working remotely can be an adjustment — that’s why we’ve compiled the 10 parts of remote work that surprised our team members most and their advice for navigating the nuances. If you’re interested in being part of a remote-first workplace, check out our open positions.

1. More perspectives make a positive impact on the product

Senior Engineering Leader David Rines has worked remotely for the past seven years. He’s found that Cisco’s approach to distributed teams has “enabled us to pick up the right talent, and not necessarily local talent. We are moving towards a global, follow the sun environment,” he said.

One of the aspects Rines appreciates most of this structure is getting “a widely varied set of perspectives and experiences that help build a more reliable, more robust product, which is why we’re here.”

Another benefit to having colleagues across the globe is the sharing of recipes, a perk Senior Site Reliability Engineer Bernard Ting particularly enjoys. Proactively communicating with colleagues virtually “helps you to form bonds with people from other teams. You can always learn something new about cultures elsewhere. I talk to people about food and so I’m always gathering recipes from people from all over the world,” Ting shared.

2. Gathering virtually inspires collaborative problem-solving

While some may fear that working remotely could lead to feelings of isolation and loneliness, a different camaraderie can flourish in the structure of our distributed teams. With colleagues across time zones, “there’s always someone there who you can reach out to help solve your problem,” Rines said.

Collaboration hours are another way Site Reliability Engineering Manager Jaya Sistla has cultivated virtual community and problem-solving. These hours are blocked off for team members to talk about what they’re working on. “The main thing is being able to ask for help so you don’t go into the rabbit hole debugging things,” Sistla said.

Ting points out that working in a distributed model allows you to really engage in virtual events and conversations. Given that the team mainly communicates through online chat, Ting has found that “forces you to see everyone as equally approachable, which has made me more comfortable reaching out to people from anywhere in the world.”

3. Intentional online socializing strengthens teams working remotely

For folks sharing an office, collaboration can happen through casual chats over coffee. When facing a challenge, you can ask your neighbor for support. While ideally virtual communication could have a similar cadence and spontaneity, the logistics of remote and distributed work require intentionality and being proactive in connecting with colleagues as people and as co-workers.

When Ting first started working remotely, he felt that every meeting needed to be formal and have a business objective. By sharing his feelings with his manager, he was reassured that “socializing is a very important part of teamwork, because if you don’t have a good relationship with your colleagues you’re not going to be able to have healthy discussions, healthy conflict or be able to critique each other when the situation arises.”

Since that conversation, Ting has been more proactive about catching up with colleagues, which can include sharing a coffee over video chat. Duo’s “coffee roulette” formalizes the process as every month, employees who opt in can be randomly paired up for a quick half-hour chat focused exclusively on socializing. Ting has found being proactive about socializing virtually helpful. “It’s made me more intentional with my time and really treasure the social experience you can get,” he said.

4. Remote management + training can be effective

Some folks may be concerned that without a manager observing their efforts and work ethic day in and day out, it may be harder to recognize accomplishments and challenges. Ting found that within his team “when you work on projects and in your one-on-ones with your managers, they’re always very intentional about learning what you’ve been doing and seeing what your progress is like on certain projects. I’ve been asked, ‘How do you think you can improve? What are some of the things you’ve been doing outside of the team work?’”

To cultivate cross-team collaboration and education, there are thoughtfully planned virtual lunch and learns. “We schedule training sessions and common meetings at times that are flexible for everyone. If it has to be repeated, we do it so people can comfortably attend rather than stretching themselves and attending at odd hours,” Sistla said.

5. Informal communication = hugely important [bonus points for individualized emojis]

For Software Engineer Nick Aspinall, an important and fun part of working remotely is keeping in touch with virtual messaging. One unique perk has been getting to create and customize emojis with team members including a few of himself in “various ridiculous states,” he said.

Connecting with colleagues on themed channels focused on personal and professional interests from coffee to pets “makes it really cool because you can meet people across different teams and still get some of the feeling of rubbing elbows that you get when you’re in the office,” Aspinall said. Participating in these virtual conversations boosts morale while also providing an endless supply of cute animal pics.

6. Conveying different information requires different formats

Given the multi-faceted nature of our work and the importance of consistent information sharing, having different communication channels and formats to communicate data with varying degrees of complexity is vital. Having information readily accessible, accurate and updated is particularly necessary in a field like cybersecurity.

Senior Software Engineer Mario Lopez finds that the variety of information sources contributes to an easeful remote working experience. For instance, for complex architecture decisions or detailing, Duo’s Wiki is the best source.

Software Engineer Hanna Fernandez has benefited from chat channels dedicated to design and engineering topics to “see what everyone’s up to and what thoughts people have,” she said. Sista pointed out these are great places to ask questions and open up dialogue to solve problems.

7. Video-on culture increases empathy and smiles

Our culture is “video-on,” meaning that it is preferred that during video meetings, as much as possible, attendees have their cameras on. Lopez loves this because “you get a bit of that personal human element.”

“We’re all people behind these screens. You definitely get some of people’s personality through text, but you get it more when you actually see them. It’s infectious when you see someone smiling. You’ve got to smile back,” he shared (while we both smiled).

8. Small talk matters

When Fernandez started at Cisco, she was advised to schedule individual meetings with everyone she would be working with on every team that she joined. That suggestion is one she’s applied even virtually.

“It’s a great strategy because I already know that my team is super talented and very smart, but this way I also get to know them as humans beyond their roles,” Fernandez said. Fernandez also finds it important to check in with co-workers and ask how they’re feeling and how their time off was. “I know a lot of people hate small talk, but it’s not just small talk. I’m genuinely interested in how my co-workers are doing.”

9. Life goals can more easily become reality

One of Ting’s biggest goals was buying his first house in the countryside outside of London. By working remotely, Ting has flexibility in his location which allowed him to achieve his goal of buying a house and settling down with his partner, while giving their dogs the space they need to be dogs.

remote

10. Take time to transition as an engineer working remotely

When transitioning from fully remote to hybrid, it’s important to recognize that there will be some shifts to get accustomed to. As the structures of remote, distributed and hybrid work evolve, it’s important to stay flexible and notice what’s possible through multiple modalities of team building. Many teams have enjoyed in-person gatherings and connecting through virtual lunches and team games when remote.

Fernandez has had multiple roles with multiple structures at Cisco. As an intern, she was fully in person and shared desk space with other interns who collaborated on full stack engineering. While working in finance IT, Fernandez was hybrid and many of her colleagues were distributed among multiple offices. The pandemic began while she was in a DevOps role, forcing her to maintain boundaries around her work time while working fully remotely. In her current role working on Duo, Fernandez is completely remote but advocates for in-person events if possible, because “humans are social creatures who want to see each other’s faces in real life once in a while.”

For Aspinall, “when we did come back to the office, there was a bit of an adjustment period where you were overstimulated from the office.” He also wanted to ensure team members who were 100% remote were fully included. Now he sees that while half his team is fully remote and the other half is hybrid, “that doesn’t stop anyone from doing anything. All of our meetings feel the same. They’re all seamless.”

If you’re interested in joining our team from wherever you are in the world, check out our open roles.

 


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Cisco Secure Cloud Analytics – What’s New

By Claudio Lener

Nowadays, “cybersecurity” is the buzzword du jour, infiltrating every organization, invited or not. Furthermore, this is the case around the world, where an increasing proportion of all services now have an online presence, prompting businesses to reconsider the security of their systems. This, however, is not news to Cisco, as we anticipated it and were prepared to serve and assist clients worldwide.

Secure Cloud Analytics, part of the Cisco Threat, Detection, and Response (TD&R) portfolio, is an industry-leading tool for tackling core Network Detection and Response (NDR) use cases. These workflows focus primarily on threat detection and how security teams may recognize the most critical issues around hunting and forensic investigations to improve their mean-time-to-respond.

Over the last year, the product team worked tirelessly to strengthen the NDR offering. New telemetry sources, more advanced detections, and observations supplement the context of essential infrastructure aspects as well as usability and interoperability improvements. Additionally, the long-awaited solution Cisco Telemetry Broker is now available, providing a richer SecOps experience across the product.

MITRE ATT&CK framework alerting capabilities

As part of our innovation story on alerting capabilities, Secure Cloud Analytics now features new detections tied to the MITRE ATT&CK framework such as Worm Propagation, Suspicious User Agent, and Azure OAuth Bypass.

Additionally, various new roles and observations were added to the Secure Cloud Analytics to improve and change user alerts, that are foundational pieces of our detections. Alerts now include a direct link to AWS’ assets and their VPC, as well as direct access to Azure Security Groups, enabling further investigation capabilities through simplified workflows. In addition, the Public Cloud Providers are now included in coverage reports that provide a gap analysis to determine which accounts are covered. Alert Details offers new device information, such as host names, subnets, and role metrics that emphasize detection techniques. To better configure alerts, we are adding telemetry to gain contextual reference on their priority. Furthermore, the ingest process has grown more robust due to data from the Talos intelligence feed and ISE.

NDR: A Force Multiplier to Cisco XDR Strategy

The highly anticipated SecureX integration is now available in a single click, with no API credentials required and smooth interaction between the two platforms. Most importantly, Secure Cloud Analytics alerts may now be configured to automatically publish as incidents to the SecureX Incident Manager. The Talos Intelligence Watchlist Hits Alert is on by default due to its prominence among the many alert types.

Among other enhancements to graphs and visualizations, the Encrypted Traffic widget allows for an hourly breakdown of data. Simultaneously, the Device Report contains traffic data for a specific timestamp, which may be downloaded as a CSV. Furthermore, the Event Viewer now displays bi-directional session traffic to provide even more context to Secure Cloud Analytics flows, as well as additional columns to help with telemetry log comprehension: Cloud Account, Cloud Region, Cloud VPC, Sensor and Exporter.

New Sensor Data to Quickly Detect and Hunt Threats

On-premises sensors now provide additional telemetry on the overview page and a dedicated page where users can look further into the telemetry flowing through them in Sensor Health. To optimize the Secure Cloud Analytics deployment and improve the user experience, sensors may now be deleted from the interface.

Regarding telemetry, Cisco Telemetry Broker can now serve as a sensor in Secure Cloud Analytics, so users can identify and respond to threats faster with additional context sent to Secure Cloud Analytics. In addition, there will soon be support for other telemetry types besides IPFIX and NetFlow.

As we can see from the vast number of new additions to Secure Cloud Analytics, the product team has been working hard to understand the latest market trends, listen to the customers’ requests, and build one of the finest SaaS products in the NDR industry segment. The efforts strongly underline how Secure Cloud Analytics can solve some of the most important challenges in the NDR space around visibility, fidelity of alerts and deployment complexity by providing a cloud hosted platform that can offer insights on-premise and on cloud environments simultaneously from the same dashboard. Learn more about new features that allow Secure Cloud Analytics to detect, analyze, and respond to the most critical dangers to their company much more quickly.


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Is your firewall stuck in the 80s?

By Neville Letzerich

Modernize your firewall for greater security resilience

Cybersecurity has changed dramatically since the dawn of firewalls in the 1980s. But despite all the upheaval and innovation, they have stood the test of time. The basic concept of allowing “good” traffic to flow and blocking the bad stuff remains essential. Of course, it looks much different now than in the era of Care Bears and Cabbage Patch Kids.

Today’s workers, data, and applications are everywhere, and firewalls must be as well. There’s no longer just one finite space to defend. With the recent explosion of hybrid work and the rapid transition to multi-cloud environments, it’s imperative that firewalls evolve alongside a business — and be ready for whatever’s next.

So, can your firewall grow with you? Or is it stuck in the age of Hair Bands and He-Man?

The firewall is a critical foundation for security

The past few years have brought about a keen focus on resilience — remaining strong, yet adaptable in the face of unexpected and even unfathomable challenges. But an organization cannot persevere without security being at the forefront of any resilience strategy.

96% of executives consider security resilience highly important to their business.

Cisco Security Outcomes Report

Firewalls are a critical foundation for building powerful, resilient security infrastructure. Yet contemporary firewalls have to be and do more than one thing. Cisco Secure Firewall delivers world-class security controls wherever you need them, with unified visibility and consistent policy management and enforcement.

As a worldwide leader in networking and security, Cisco is better positioned than any other vendor to incorporate effective firewall controls into your infrastructure — anywhere your data and applications reside. According to a study conducted on behalf of Cisco by Forrester Research, Cisco Secure Firewall customers can:

  1. Reduce the risk of a breach by up to 80%
  2. Cut time needed for routine tasks by as much as 95%
  3. Achieve an ROI of 195% and a payback period of just 10 months

Cisco Secure Firewall delivers on several key aspects necessary for security resilience: visibility, flexibility, intelligence, integration, and unified controls. Together, they enable organizations to close gaps, see and detect threats faster, and adapt quickly to change.

Watch video: Cisco Secure Firewall Overview

VISIBILITY for better threat detection

With most of today’s internet traffic being encrypted, security measures can become obsolete without the ability to see into all traffic, encrypted or not. While decryption is commonplace, it is simply not feasible in many cases, and can have serious impacts on network performance. With its Encrypted Visibility Engine, Cisco Secure Firewall leverages deep packet inspection (DPI) to identify potentially malicious applications in encrypted traffic without offloading to another appliance and degrading performance.

Due to a highly distributed network and workforce, as well as constantly maturing attacks, the ability to see into every corner of your ecosystem is crucial. Cisco Secure Firewall blends multiple technologies to detect and block more threats in more places. By combining traditional firewall capabilities with URL filtering, application visibility and control, malware defense, and Snort 3 intrusion prevention, organizations gain robust protection against even the most sophisticated threats.

FLEXIBILITY for comprehensive coverage

Cisco offers a wide variety of firewalls for defending the different areas of your network — including physical, virtual, and cloud-native — as well as cloud-delivered. We can secure businesses and offices of all types and sizes, from the data center to the cloud.

Cisco Secure also provides flexible firewall management options, enabling you to deploy and operate your security architecture in a way that is tailored to the unique requirements of your NetOps, SecOps, and DevOps teams. No matter which firewall models you choose or environments you operate in (physical or virtual), you can use a single, simplified application to manage all your firewalls from one place.

THREAT INTELLIGENCE for rapidly updated defenses

The threat landscape changes every day, and our defenses must change with it. Cisco Talos is one of the largest and most trusted threat intelligence groups in the world. Its in-depth insight into global threats, and advanced research and analysis, enable us to quickly incorporate protections for new threats into our products via hourly updates. That way, Cisco customers are continuously safeguarded from both known and unknown threats.

“When the Log4j vulnerability was discovered, we were protected before we even completed our patching,” said Paul Smith, network administrator at Marian University. “As a result of automated hourly updates from Talos, Cisco Secure Firewall had an early detection signature, so it was already blocking the concerning traffic from infiltrating our network.”

INTEGRATION for centralized protection and automation

Another differentiator for Cisco Secure Firewall is that it’s part of an integrated security ecosystem. With Cisco SecureX, organizations can correlate data from multiple technologies and unleash XDR capabilities for a centralized, automated response to threats.

“At the end of the day, it’s about protecting the data, and we do that with the integration of [Cisco] Secure Endpoint, Umbrella, and Secure Firewall, which combine to protect the networks, endpoints, workstations, and servers — and all of this can be correlated easily within SecureX.”

– Elliott Bujan, IT Security Manager, Marine Credit Union

UNIFIED CONTROLS for efficacy and ease-of-management

The new Cloud-delivered Firewall Management Center leverages the cloud to facilitate agile, simplified operations for a distributed, hybrid network. It provides efficiency at scale by allowing security teams to swiftly deploy and update policies across their environment with just a few clicks, as well as take coordinated actions to prioritize, investigate, and remediate threats within a single pane of glass. And with a cloud-delivered management center, Cisco regularly updates its software behind the scenes, which reduces risk, maintains compliance, and gives your team more time to focus on other priorities.

Additionally, Cisco Secure Firewall dynamically shares policies driven by intelligence from Cisco Secure Workload, which uses microsegmentation to prevent lateral movement of attackers throughout a network. This allows security policies to be harmonized across both the network and application environments, boosting efficacy and fostering collaboration between teams.

Innovating for the future

These are just some examples of what makes up a comprehensive, modernized firewall. But Cisco is not stopping there. We continue to innovate to meet evolving business needs. For example, the new enterprise-class 3100 Series firewalls are specially designed for hybrid work, supporting more end users with high-performance remote access for increased organizational flexibility.

Additionally, Cisco Secure Firewall serves as a key component of advanced security strategies including XDR, SASE, and zero trust, helping businesses keep pace with accelerating digital transformation. According to Cisco’s most recent Security Outcomes Report, organizations with mature XDR, SASE, and zero trust implementations all boast significantly higher levels of security resilience.

Enhance your resilience with Cisco Secure Firewall

Fuel and energy retailer, Ampol, uses a variety of Cisco technologies, including Secure Firewall, to segment and safeguard its network. “Cisco was an integral part of our success during COVID-19 as we were able to serve customers without interruption in stores,” said Amir Yassa, senior project specialist at Ampol. “Deploying our retail resilience project, mostly comprised of Cisco products, enabled us to reduce our IT-related incidents by 90%, thus enabling us to serve our customers better now and into the future.”

Is your firewall keeping up with future demands, or is it still stuck in the 80s teasing its hair? If it’s the latter, we can help. Visit cisco.com/go/firewall and learn how to refresh your firewall.

 


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Undersea Cables and Cyber Physical Risks.

By Martin Lee

Cyber security implies protecting the confidentiality, availability and integrity of computer systems and networks. Often security researchers and security teams focus on threats to software and the risks associated with authenticating and managing users. However, computing systems are built upon a tall stack of computing resources.  

Each layer within the stack is exposed to specific threats which need to be considered as part of a cyber security strategy. As the threat landscape evolves and exposure to risk changes, organizations need to review their threat exposure and consider if current mitigations are sufficient for their needs. 

The recent disruption of the Nord Stream submarine gas pipeline in the Baltic Sea by an apparent act of sabotage highlights the risks to infrastructure located beneath the waves. The telecommunications infrastructure that carries internet traffic between countries and continents is often provided by submarine cables. These cables are relatively few in number but carry vast amounts of internet and enterprise traffic, potentially from many different service providers. 

The seabed is a challenging environment for infrastructure. Sea water is corrosive, the pressure on the ocean floor can be extreme, while earthquakes, ship’s anchors and dredging provide additional risks to may result in the severing of a cable. Submarine cables are only expected to achieve a lifespan in the region of 25 years before failure.  

Repairing or replacing a submarine cable is expensive and time consuming. It may be many months before a failed cable can be repaired or replaced. In the absence of a functioning cable, internet connections must be rerouted to avoid disruption. However, this risks saturating the remaining infrastructure and adversely affecting the quality of connections.  

Organizations that require high availability international or intercontinental network connections should review their exposure to the risk of submarine cables failure. The nature of this risk will depend on how services are currently delivered.  

  1. Services may be delivered by a single service provider with a guaranteed level of service. In this case, organizations should review their provider’s contingencies in case of loss of one or more submarine cables and verify that these meet requirements.
  2. Piecemeal connections delivered by multiple providers may have been assembled to satisfy needs. Organizations should verify that this connectivity is able to support network requirements if one or more of the connections are unavailable. Organizations should seek to avoid single points of failure such as landing stations or conduits that may be shared by what otherwise appear to be independent connections.
  3. Software-defined Wide Area Networking (SD-WAN) is often used to route traffic in the most efficient manner to meet requirements. The flexibility of the approach implies that the loss of any single physical path would not lead to the loss of connectivity, but the increased flow of data within remaining paths may lead to a degradation in connection quality. Organizations should model how the loss of an undersea cable would affect their services and check if additional redundancy is necessary. 

At the time of writing there is no specific threat to undersea infrastructure. Other than attacks against terrestrial cables, no cable damage has been shown to be due to sabotage. Nevertheless, the Secretary General of NATO has stressed the importance of undersea cables to civilian society and military capability [1]. The British Chief of Defense Staff has warned how seriously intentional damage to telecommunications cables would be taken [2]. 

Physical infrastructure can not be taken for granted. Organizations would do well to review the impact of one or more submarine cables being taken out of service. Preparing response plans and contingencies in advance ensures that disruption is kept to a minimum in the event that such a scenario occurs.  

[1]. Press Conference (22 Oct 2020), NATO Secretary General Jens Stoltenberg. 

https://www.nato.int/cps/en/natohq/opinions_178946.htm?selectedLocale=en 

[2]. “Chief of Defence Staff: Russia cutting underwater cables could be ‘an act of war’” (8 Jan 2022), Forces.net. 

https://www.forces.net/news/chief-defence-staff-russia-cutting-underwater-cables-could-be-act-war 


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UN’s International Day of Tolerance is a good reminder that workforce diversity should be 365-day goal

By Shailaja Shankar

Since 1996, United Nations members have commemorated Nov. 16 as International Day of Tolerance. As a word, tolerance can mean different things to different people and cultures. The UN defines tolerance as: “respect, acceptance and appreciation of the rich diversity of our world’s cultures, our forms of expression and ways of being human.” I define it slightly differently. To me, tolerance is acceptance. Tolerance is inclusion. Tolerance is humanity. Tolerance is letting people be and live authentically as they choose.  

Being able to live authentically is key. It’s about creating an environment for everyone to fit in and feel a sense of belonging. In a way, this means obfuscating the “standard” and stop paying attention to the degrees of variation from it.  Tolerance is a step one in that process and a critical step toward a more diverse and tolerant world.  

But if this is the goal, I say we have lots of work left in promoting this within our workforce, especially in the cybersecurity industry. I wrote extensively about this in a blog last year on why diversity matters so much to create stronger cybersecurity organizations. I pointed out that cybersecurity as a technology is multi-faceted and constantly changing. So, it would make sense that a highly diverse organization would provide different perspectives and more creative solutions to these challenges. 

Cybersecurity workforce by the numbers 

Even in the face of this logical goal of creating more diverse workforces, legacy recruiting, education, and even hiring practices are holding us back as an industry. I’ll look at one workforce populations specifically, women in cybersecurity. Currently, women constitute less than 25 percent of the workforce in cybersecurity. Of course, this is inclusive of all roles in cybersecurity meaning that I think it’s fair to say that the percentage of women in technical cybersecurity roles (e.g., software and hardware engineering) would be much lower. That’s discouraging, especially when there are still more than 700,000 cybersecurity positions that remain unfilled, many of them being high-paying roles. 

Perhaps the more important question is “why?” The International Information System Security Certification Consortium (ISC2) commissioned a study to examine this issue closely and came up with some important conclusions that I’ll summarize. 

  1. Women, especially when they are girls, tend to self-select out of pursuing cybersecurity careers because they believe they have to be “much more accomplished than men in order to get equal treatment”.  
  2. Cybersecurity work itself has an image issue that may not be appealing to women with its intense war-room and cloak-and-dagger, spy-vs-spy metaphors. I have personally experienced this myself and wrote in my earlier blog about my belief that I had to act like just “one of the guys” just to fit it. Perception or not, the feelings are real, and we must acknowledge it as an issue. 
  3. Though not limited to the cybersecurity industry, it is a reality that women tend to be paid less and get promoted more slowly compared to their male counterparts. This is a contributing factor for women tending to leave the field more quickly than men. Of the three issues I’ve listed, I believe this is the most fixable. The first step of any solution is to understand that there is a problem. In other words, if the cybersecurity industry is going to be more tolerant and diverse, we have to understand what intolerance and lack of diversity looks like. 

The path towards more tolerance and diversity 

In promoting the International Day of Tolerance, Secretary-General Ban Ki-moon listed three ways we as a global society can be more tolerant: education, inclusion, and opportunities. As it happens, those are also exactly the approaches required to create more diverse workforces.  

Of the three, I believe education (the earlier the better) is key as it’s foundational to being able to take advantage of inclusion and opportunities. Yes, we must continue to invest in STEM education and encourage more girls and minorities to take part. But the harder challenge is to somehow overcome the perception issue among large parts of these populations that the STEM field is not for them.  

I believe that will require an investment in time and interaction in the form of mentoring and community outreach. For example, the Cisco Women in Technology employee resource organization that I’m proud to be the executive sponsor for, started a coding bootcamp targeting underrepresented populations. There will be many more bootcamps next year including weeklong camps in the summer. We need more of this, much more and I know there are many companies in cybersecurity who have similar aspirations and programs. 

So, on this International Day of Tolerance, I ask my fellow cybersecurity professionals to at least think of ways they can influence someone in an underrepresented population to explore a career in the STEM field including cybersecurity. Take part in local volunteer activities at a school, especially in an inner-city one, like the kind that the Cisco Networking Academy is renowned for. Join and be an active participant in one of many cybersecurity organizations and affinity groups. Become a sponsor and a mentor to a girl or a minority and help encourage them to get ready to join this exciting and lucrative industry. 

But whatever you do, get started. Author and activist Rachel Cargle spoke to us earlier this year as part of our Black History Month celebration about what it means to show up with purpose toward addressing many injustices that still exist today. There’s an incredible disconnect here between humanity and dignity and all of this stuff in the country, and that should hopefully push you to action,” she said. Indeed, as these are issues that have existed for decades, and we will not solve them in a day, a month, or even a year. But if we don’t start, I’m afraid that the diversity issues that I’ve highlighted will be much the same in the International Day of Tolerance for years to come. 


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Cisco Secure Firewall on AWS: Build resilience at scale with stateful firewall clustering

By Anubhav Swami

Organizations embrace the public cloud for the agility, scalability, and reliability it offers when running applications. But just as organizations need these capabilities to ensure their applications operate where needed and as needed, they also require their security does the same. Organizations may introduce multiple individual firewalls into their AWS infrastructure to produce this outcome. In theory, this may be a good decision, but in practice—this could lead to asymmetric routing issues. Complex SNAT configuration can mitigate asymmetric routing issues, but this isn’t practical for sustaining public cloud operations. Organizations are looking out for their long-term cloud strategies by ruling out SNAT and are calling for a more reliable and scalable solution for connecting their applications and security for always-on protection.

To solve these challenges, Cisco created stateful firewall clustering with Secure Firewall in AWS.

 

Cisco Secure Firewall clustering overview

Firewall clustering for Secure Firewall Threat Defense Virtual provides a highly resilient and reliable architecture for securing your AWS cloud environment. This capability lets you group multiple Secure Firewall Threat Defense Virtual appliances together as a single logical device, known as a “cluster.”

A cluster provides all the conveniences of a single device (management and integration into a network) while taking advantage of the increased throughput and redundancy you would expect from deploying multiple devices individually. Cisco uses Cluster Control Link (CCL) for forwarding asymmetric traffic across devices in the cluster. Clusters can go up to 16 members, and we use VxLAN for CCL.

In this case, clustering has the following roles:

Figure 1: Cisco Secure Firewall Clustering Overview

The above diagram explains traffic flow between the client and the server with the insertion of the firewall cluster in the network. Below defines the roles of clustering and how packet flow interacts at each step.

 

Clustering roles and responsibilities 

Owner: The Owner is the node in the cluster that initially receives the connection.

    • The Owner maintains the TCP state and processes the packets. 
    • A connection has only one Owner. 
    • If the original Owner fails, the new node receives the packets, and the Director chooses a new Owner from the available nodes in the cluster.

Backup Owner: The node that stores TCP/UDP state information received from the Owner so that the connection can be seamlessly transferred to a new owner in case of failure.

Director: The Director is the node in the cluster that handles owner lookup requests from the Forwarder(s). 

    • When the Owner receives a new connection, it chooses a Director based on a hash of the source/destination IP address and ports. The Owner then sends a message to the Director to register the new connection. 
    • If packets arrive at any node other than the Owner, the node queries the Director. The Director then seeks out and defines the Owner node so that the Forwarder can redirect packets to the correct destination. 
    • A connection has only one Director. 
    • If a Director fails, the Owner chooses a new Director.

Forwarder: The Forwarder is a node in the cluster that redirects packets to the Owner. 

    • If a Forwarder receives a packet for a connection it does not own, it queries the Director to seek out the Owner 
    • Once the Owner is defined, the Forwarder establishes a flow, and redirects any future packets it receives for this connection to the defined Owner.

Fragment Owner: For fragmented packets, cluster nodes that receive a fragment determine a Fragment Owner using a hash of the fragment source IP address, destination IP address, and the packet ID. All fragments are then redirected to the Fragment Owner over Cluster Control Link.  

 

Integration with AWS Gateway Load Balancer (GWLB)

Cisco brought support for AWS Gateway Load Balancer (Figure 2). This feature enables organizations to scale their firewall presence as needed to meet demand (see details here).

Figure 2: Cisco Secure Firewall and AWS Gateway Load Balancer integration

 

Cisco Secure Firewall clustering in AWS

Building off the previous figure, organizations can take advantage of the AWS Gateway Load Balancer with Secure Firewall’s clustering capability to evenly distribute traffic at the Secure Firewall cluster. This enables organizations to maximize the benefits of clustering capabilities including increased throughput and redundancy. Figure 3 shows how positioning a Secure Firewall cluster behind the AWS Gateway Load Balancer creates a resilient architecture. Let’s take a closer look at what is going on in the diagram.

Figure 3: Cisco Secure Firewall clustering in AWS

Figure 3 shows an Internet user looking to access a workload. Before the user can access the workload, the user’s traffic is routed to Firewall Node 2 for inspection. The traffic flow for this example includes:

User -> IGW -> GWLBe -> GWLB -> Secure Firewall (2) -> GLWB -> GWLBe -> Workload

In the event of failure, the AWS Gateway Load Balancer cuts off existing connections to the failed node, making the above solution non-stateful.

Recently, AWS announced a new feature for their load balancers known as Target Failover for Existing Flows. This feature enables forwarding of existing connections to another target in the event of failure.

Cisco is an early adaptor of this feature and has combined Target Failover for Existing Flows with Secure Firewall clustering capabilities to create the industry’s first stateful cluster in AWS.

aws
Figure 4: Cisco Secure Firewall clustering rehashing existing flow to a new node

Figure 4 shows a firewall failure event and how the AWS Gateway Load Balancer uses the Target Failover for Existing Flows feature to switch the traffic flow from Firewall Node 2 to Firewall Node 3. The traffic flow for this example includes:

User -> IGW -> GWLBe -> GWLB -> Secure Firewall (3) -> GLWB -> GWLBe -> Workload

 

Conclusion

Organizations need reliable and scalable security to protect always-on applications in their AWS cloud environment. With stateful firewall clustering capabilities from Cisco, organizations can protect their applications while maintaining cloud benefits such as agility, scalability, and reliability.

Cisco Secure Firewall Threat Defense Virtual is available in the AWS marketplace, providing features like firewalling, application visibility & control, IPS, URL filtering, and malware defense. Cisco offers flexible options for firewall licensing, such as pay-as-you-go (PAYG) and bring-your-own-license (BYOL). To learn more about how Cisco Secure Firewall clustering capabilities can help protect your AWS applications, see our additional resources, check out our 30-day free trial, or speak to your Cisco sales representative.

 

Additional Resources 

Cisco Secure Firewall Clustering in the Cloud

Building a Scalable Security Architecture on AWS with Cisco Secure Firewall and AWS Gateway Load Balancer

Introducing AWS Gateway Load Balancer Target Failover for Existing Flows

Secure Firewall for Public Cloud webpage


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Cisco Secure Endpoint Crushed the AV-Comparative EPR Test

By Truman Coburn

The word is out! Cisco Secure Endpoint’s effectiveness is off the charts in protecting your enterprise environment.

This is not just a baseless opinion; however, the facts are rooted in actual test results from the annual AV-Comparative EPR Test Report published in October 2022. Not only did Secure Endpoint knock it out of the park in enterprise protection; but Cisco Secure Endpoint obtained the lowest total cost of ownership (TCO) per agent at $587 over 5 years. No one else was remotely close in this area. More to come on that later.

If you are not familiar with the “AV-Comparatives Endpoint Prevention and Response Test is the most comprehensive test of EPR products ever performed. The 10 products in the test were subjected to 50 separate targeted attack scenarios, which used a variety of different techniques.”

These results are from an industry-respected third-party organization that assesses antivirus software and has just confirmed what we know and believe here at Cisco, which is our Secure Endpoint product is the industry’s best of the best.

Leader of the pack

Look for yourself at where we landed. That’s right, Cisco Secure Endpoint smashed this test, we are almost off the quadrant as one of the “Strategic Leaders”.

We ended up here for a combination of reasons, with the top being our efficacy in protecting our customers’ environments in this real-world test that emulates multi-stage attacks similar to MITRE’s ATT&CK evaluations which are conducted as part of this process (click here for an overview of MITRE ATT&CK techniques). Out of all the 50 scenarios tested, Secure Endpoint was the only product that STOPPED 100% of targeted threats toward enterprise users, which prevented further infiltration into the organization.

Lowest Total Cost of Ownership

In addition, this test not only assesses the efficacy of endpoint security products but also analyzes their cost-effectiveness. Following up on my earlier remarks about achieving the lowest cost of ownership, the graph below displays how we stacked up against other industry players in this space including several well-known vendors that chose not to display their names due to poor results.

These results provide a meaningful proof point that Cisco Secure Endpoint is perfectly positioned to secure the enterprise as well as secure the future of hybrid workers.

Enriched with built-in Extended Detection and Response (XDR) capabilities, Cisco Secure Endpoint has allowed our customers to maintain resiliency when faced with outside threats.

As we embark on securing “what’s next” by staying ahead of unforeseen cyber threats of tomorrow, Cisco Secure Endpoint integration with the complete Cisco Secure Solutions portfolio allows you to move forward with the peace of mind that if it’s connected, we can and will protect it.

Secure Endpoint live instant demo

Now that you have seen how effective Secure Endpoint is with live real-world testing, try it for yourself with one of our live instant demos. Click here to access instructions on how to download and install your demo account for a test drive.

Click here to see what analysts, customers, and third-party testing organizations have to say about Cisco Secure Endpoint Security efficacy, easy implementation and overall low total cost of ownership for their organization —and stay ahead of threats.


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Cisco Secure Workload: Policy-as-Code Is a Win-Win for Everyone

By Brijeshkumar Shah

The last few years have proved to be a catalyst for digital transformation for many of our enterprise customers. Application modernization and adopting multicloud are the foundational building blocks for digitizing business. Customers employ CI/CD (continuous integration, continuous delivery) to modernize their applications, building them on a cloud infrastructure. This evolution has given rise to new application security challenges in terms of speed, scale, as well as new and unfamiliar control points – not to mention siloed organizations and tools.

To address these security challenges, Cisco Secure Workload delivers zero trust microsegmentation in an infrastructure, location, and form factor agnostic way. It safeguards application workloads, wherever they live across the hybrid and multicloud environment. The recent release of Secure Workload 3.7 introduces “policy as code” support – delivering security at the speed of DevOps. It enables Secure Workload to be integrated with the customer’s choice of CI/CD toolchains, such as Jenkins or GitLab, and ingest the application security policy during the build phase of the application. Secure Workload then renders the policies onto the relevant workloads when the application goes live.

As the graphic below illustrates, Secure Workload ingests policies using Terraform or Ansible, which are widely adopted tools used by the DevOps team to automate infrastructure related tasks. Secure Workload integrates with the CI/CD toolchains using a YAML (.yml) manifest to ingest the policy. It then programs the same policies to the relevant enforcement point to achieve least privilege access for the newly built or upgraded application.

 

Secure Workload Policy as Code example

 

Policy as code helps customers automate policy deployment at the speed and scale of modern applications. It also simplifies collaboration between DevOps/DevSecOps and NetSec teams. The policies are written in the application language and give appropriate controls to developers to write their requirements into the application while the NetSec team ensures full compliance to the infosec policies dictated by the CISO organization.

In summary, Secure Workload removes the barriers to achieving automated application deployment across highly distributed multicloud environments, without compromising security, compliance, or user experience. The result – stronger security, faster application deployment, and more efficient collaboration.

For more information on policy as code, contact your Cisco Account Team or Partner Account Manager.


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Secure Your Hybrid Workforce Using These SOC Best Practices

By Pat Correia

Hybrid Workforce is here to stay

Just a few years ago when the topic of supporting offsite workers arose, some of the key conversation topics were related to purchase, logistics, deployment, maintenance and similar issues. The discussions back then were more like “special cases” vs. today’s environment where supporting workers offsite (now known as the hybrid workforce) has become a critical mainstream topic.

Figure 1: Security challenges in supporting the hybrid workforce

Now with the bulk of many organization’s workers off-premise, the topic of security and the ability of a security vendor to help support an organization’s hybrid workers has risen to the top of the selection criteria.  In a soon to be released Cisco endpoint survey, it’s not surprising that the ability of a security vendor to make supporting the hybrid workforce easier and more efficient was the key motivating factor when organizations choose security solutions.

Figure 2: Results from recent Cisco Survey

Best Practices complement your security tools

Today, when prospects and existing customers look at Cisco’s ability to support hybrid workers with our advanced security solution set and open platform, it’s quite clear that we can deliver on that promise. But, yes, good tools make it easier and more efficient, but the reality is that running a SOC or any security group, large or small, still takes a lot of work. Most organizations not only rely on advanced security tools but utilize a set of best practices to provide clarity of roles, efficiency of operation, and for the more prepared, have tested these best practices to prove to themselves that they are prepared for what’s next.

Give this a listen!

Knowing that not all organizations have this degree of security maturity and preparedness, we gathered a couple of subject matter experts together to discuss 5 areas of time-tested best practices that, besides the advanced tools offered by Cisco and others, can help your SOC (or small security team) yield actionable insights and guide you faster, and with more confidence, toward the outcomes you want.

In this webinar you will hear practical advice from Cisco technical marketing and a representative from our award winning Talos Threat Intelligence group, the same group who have created and are maintaining breach defense in partnership with Fortune 500 Security Operating Centers (SOC) around the globe.

Figure 3: Webinar Speakers

You can expect to hear our 5 Best Practices recommendations on the following topics;

  1. Establishing Consistency – know your roles and responsibilities without hesitation.
  2. Incident Response Plan – document it, share it and test it with your stakeholders.
  3. Threat Hunting – find out what you don’t know and minimize the threat.
  4. Retro Learning – learn from the past and be better prepared.
  5. Unifying stakeholders – don’t go it alone.

Access this On-Demand Webinar now!

Check out our webinar to find out how you can become more security resilient and be better prepared for what’s next.


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There’s no better time for zero trust

By Neville Letzerich

Security resilience requires strong, user-friendly defenses

The concept of zero trust is not a new one, and some may even argue that the term is overused. In reality, however, its criticality is growing with each passing day. Why? Because many of today’s attacks begin with the user. According to Verizon’s Data Breach Investigations Report, 82% of breaches involve the human element — whether it’s stolen credentials, phishing, misuse or error.

Additionally, today’s businesses are hyper-connected, meaning that — in addition to your employees — customers, partners and suppliers are all part of your ecosystem. Couple that with hybrid work, IoT, the move to the cloud, and more emboldened attackers, and organizational risk increases exponentially.

Adopting a zero trust model can dramatically reduce this risk by eliminating implicit trust. It has become so crucial, in fact, that several governments including the U.S., UK and Australia have released mandates and guidance for how organizations should deploy zero trust to improve national security.

However, because zero trust is more of a concept than a technology, and so many vendors use the term, organizations struggle with the best way to implement it. At Cisco, we believe you should take a holistic approach to zero trust, starting with what you have and adding on as you identify gaps in your defenses. And while layers of protection are necessary for powerful security, so is ease of use.

Strengthen security resilience with zero trust

Zero trust plays a major role in building security resilience, or the ability to withstand unpredictable threats or changes and emerge stronger. Through zero trust, the identity and security posture of users, devices and applications are continuously checked and verified to prevent network intrusions — and to also limit impact if an unauthorized entity does gain access.

Organizations with high zero trust maturity are twice as likely to achieve business resilience.
– Cisco’s Guide to Zero Trust Maturity

Eliminating trust, however, doesn’t really conjure up images of user-friendly technology. No matter how necessary they are for the business, employees are unlikely to embrace security measures that make their jobs more cumbersome and time-consuming. Instead, they want fast, consistent access to any application no matter where they are or which device they are using.

That’s why Cisco is taking a different approach to zero trust — one that removes friction for the user. For example, with Cisco Secure Access by Duo, organizations can provide those connecting to their network with several quick, easy authentication options. This way, they can put in place multi-factor authentication (MFA) that frustrates attackers, not users.

Enable seamless, secure access

Cisco Secure Access by Duo is a key pillar of zero trust security, providing industry-leading features for secure access, authentication and device monitoring. Duo is customizable, straightforward to use, and simple to set up. It enables the use of modern authentication methods including biometrics, passwordless and single sign-on (SSO) to help organizations advance zero trust without sacrificing user experience. Duo also provides the flexibility organizations need to enable secure remote access with or without a VPN connection.

During Cisco’s own roll-out of Duo to over 100,000 people, less than 1% of users contacted the help desk for assistance. On an annual basis, Duo is saving Cisco $3.4 million in employee productivity and $500,000 in IT help desk support costs. Furthermore, 86,000 potential compromises are averted by Duo each month.

Protect your hybrid work environment

La-Z-Boy, one of the world’s leading residential furniture producers, also wanted to defend its employees against cybersecurity breaches through MFA and zero trust. It needed a data security solution that worked agnostically, could grow with the company, and that was easy to roll out and implement.

“When COVID first hit and people were sent home to work remotely, we started seeing more hacking activity…” said Craig Vincent, director of IT infrastructure and operations at La-Z-Boy. “We were looking for opportunities to secure our environment with a second factor…. We knew that even post-pandemic we would need a hybrid solution.”

“It was very quick and easy to see where Duo fit into our environment quite well, and worked with any application or legacy app, while deploying quickly.” – Craig Vincent, Director of IT Infrastructure and Operations, La-Z-Boy

Today, Duo helps La-Z-Boy maintain a zero trust framework, stay compliant, and get clear visibility into what is connecting to its network and VPN. Zero trust helps La-Z-Boy secure its organization against threats such as phishing, stolen credentials and out-of-date devices that may be vulnerable to known exploits and malware.

Build a comprehensive zero trust framework

As mentioned, zero trust is a framework, not a single product or technology. For zero trust to be truly effective, it must do four things:

  1. Establish trust for users, devices and applications trying to access an environment
  2. Enforce trust-based access based on the principle of least privilege, only granting access to applications and data that users/devices explicitly need
  3. Continuously verify trust to detect any change in risk even after initial access is granted
  4. Respond to changes in trust by investigating and orchestrating response to potential incidents

Many technology companies may offer a single component of zero trust, or one aspect of protection, but Cisco’s robust networking and security expertise enables us to provide a holistic zero trust solution. Not only can we support all the steps above, but we can do so across your whole IT ecosystem.

Modern organizations are operating multi-environment ecosystems that include a mix of on-premises and cloud technologies from various vendors. Zero trust solutions should be able to protect across all this infrastructure, no matter which providers are in use. Protections should also extend from the network and cloud to users, devices, applications and data. With Cisco’s extensive security portfolio, operating on multiple clouds and platforms, zero trust controls can be embedded at every layer.

Map your path to zero trust

Depending on where you are in your security journey, embedding zero trust at every layer of your infrastructure may sound like a lofty endeavor. That’s why we meet customers where they are on their path to zero trust. Whether your first priority is to meet regulatory requirements, secure hybrid work, protect the cloud, or something else, we have the expertise to help you get started. We provide clear guidance and technologies for zero trust security mapped to established frameworks from organizations like CISA and NIST.

Much of our Cisco Secure portfolio can be used to build a successful zero trust framework, but some examples of what we offer include:

  • Frictionless, secure access for users, devices and applications through Cisco Duo
  • Flexible cloud security through Cisco Umbrella
  • Protected network connections and segmentation with the Cisco Identity Services Engine (ISE)
  • Application visibility and micro-segmentation via Cisco Secure Workload
  • Expert guidance from the Cisco Zero Trust Strategy Service

All of our technologies and services are backed by the unparalleled intelligence of Cisco Talos — so you always have up-to-date protection as you build your zero trust architecture. Additionally, our open, integrated security platform — Cisco SecureX — makes it simple to expand and scale your security controls, knowing they will work with your other technologies for more unified defenses.

Enhance security with an integrated platform

As Italy’s leading insurance company, Sara Assicurazioni requires complete visibility into its extended network, including a multi-cloud architecture and hybrid workforce. The company has adopted a comprehensive zero trust strategy through Cisco Secure.

“Our decentralized users, endpoints, and cloud-based servers and workloads contribute to a large attack surface,” says Paolo Perrucci, director of information and communications technology architectures and operations at Sara Assicurazioni. “With Cisco, we have the right level of visibility on this surface.”

“The main reason we chose Cisco is that only Cisco can offer a global security solution rather than covering one specific point…. Thanks to Cisco Secure, I’m quite confident that our security posture is now many times better because we are leveraging more scalable, state-of-the-art security solutions.” – Luigi Vassallo, COO & CTO, Sara Assicurazioni

Expand your zero trust strategy

To learn more, explore our zero trust page and sign up for one of our free zero trust workshops.

Watch video: How Cisco implemented zero trust in just five months 


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Cisco Secure 5 Best Practices Security Analysts Can Use to Secure Their Hybrid Workforce.

By Truman Coburn

The hybrid work environment has been around for years, albeit not common but it existed. I can recall my first job where I was able to split my time working in an office and working from my makeshift home office. This was many moons ago as I will call it… pre-COVID-19. 

Job seekers are certainly looking to have the flexibility of working from anywhere at any time – preferably in an environment of their choosing. Even though a hybrid workforce will provide people with the option to work from anywhere, those remote locations are sometimes in unsecured locations. Organizations must now reimagine a workforce that will need access to your internal collaboration tools along with access to your network from both on- and off-premises. 

Leading the way in a hybrid environment 

Cisco, a leader in equipping organizations with the right products for a hybrid workforce, provides the tools & services to protect your organization from bad threat actors. 

With pervasive ransomware attacks, malware attacks, and email attacks, you must be ready and have not only a security solution but also a security analyst team ready to respond when an attack happens. 

Securing access to your endpoint must be a top priority and your security analysts must be agile and have the right telemetry to provide around-the-clock monitoring and the ability to quickly respond to threats. 

Security Analyst don’t just monitor they respond to threats  

Cisco Secure Endpoint provides you with the visibility and ability to respond to threats by blocking them before they compromise your network. Combined with global, proactive threat hunting, leading-edge forensic/analytic capabilities, and reduced leading Mean Time To Detection (MTTD)/Mean Time To Resolution (MTTR) across the supply chain that no other vendor can parallel; why would you partner with any other company to secure and scale your unique hybrid workforce or workplace clients? 

Click here to listen to my fireside chat on how we at Cisco would define 5 Best Practices Security Analysts Can Use to Secure Their Hybrid Workforce:

I am joined by Cisco Talos global Senior Threat Defense and Response Analyst, William (Bill) Largent who has over 20 plus years of infosec experience, specifically in network intrusion detection, traffic analysis, and signature/rule writing. 

I will also be speaking with Eric Howard, Cisco Secure Technical Marketing Engineer Leader for the Security Platform and Response Group. Eric is a seasoned team leader in both Information Security Sales, and Product Management. He has built and led teams that apply deep technical understanding to business needs, initiatives, and strategies in both start-ups and established companies. 

This is a conversation you do not want to skip! There were a lot of gems shared by these gentlemen that will get you where you need to be as a Security Analyst. 


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Scale security on the fly in Microsoft Azure Cloud with Cisco Secure Firewall

By Christopher Consolo

The release of Microsoft Azure Gateway Load Balancer is great news for customers, empowering them to simply and easily add Cisco Secure Firewall capabilities to their Azure cloud infrastructure. By combining Azure Gateway Load Balancer with Cisco Secure Firewall, organizations can quickly scale their firewall presence across their Azure cloud environment, providing protection for infrastructure and applications exactly where and when they need it.

With applications and resources hyper-distributed across hybrid-multicloud environments, organizations require agile security to protect their environment at each control point. This integration empowers organizations to dynamically insert Cisco’s security controls and threat defense capabilities in their Azure environment, removing the clunkiness of provisioning and deploying firewalls, as well as the need to rearchitect the network. Organizations can now enjoy highly available threat defense on the fly, protecting their infrastructure and applications from known and unknown threats.

Securing cloud infrastructure while reducing complexity

Combining Secure Firewall with Azure Gateway Load Balancer offers a significant reduction in operational complexity when securing cloud infrastructure. Azure Gateway Load Balancer provides bump-in-the-wire functionality ensuring Internet traffic to and from an Azure VM, such as an application server, is inspected by Secure Firewall without requiring any routing changes. It also offers a single entry and exit point at the firewall and allows organizations to maintain visibility of the source IP address. Complementing these features, organizations can take advantage of our new Cloud-delivered Firewall Management Center. It enables organizations to manage their firewall presence 100% through the cloud with the same look and feel as they’ve grown accustomed to with Firewall Management Center. With Cloud-delivered Firewall Management Center, organizations will achieve faster time-to-value with simplified firewall deployment and management.

Benefits of Cisco Secure Firewall with Azure Gateway Load Balancer

  • Secure Firewall lowers cloud spend with Azure Autoscale support – Quickly and seamlessly scale virtual firewall instances up and down to meet demand.
  • De-risk projects by removing the need to re-architect – Effortlessly insert Cisco Secure Firewall in existing network architecture without changes, providing win/win outcomes across NetOps, SecOps, DevOps, and application teams.
  • Firewalling where and when you need it – Easily deploy and remove Secure Firewall and its associated security services, including IPS, application visibility and control, malware defense, and URL filtering as needed in the network path.
  • Greater visibility for your applications – Simplify enablement of your intended infrastructure by eliminating the need for source and destination NAT. No additional configuration needed.
  • Health monitoring – Ensure efficient routing with continuous health-checks that monitor your virtual firewall instances via Gateway Load Balancer.
  • Included Cisco Talos® Threat Intelligence – Protect your organization from new and emerging threats with rapid and actionable threat intelligence updated hourly from one of the world’s largest commercial threat intelligence teams, Cisco Talos.

Use-cases

Inbound

Figure 1: Inbound traffic flow to Cisco Secure Firewall with Azure Gateway Load Balancer

 

Figure 2: Inbound traffic flow to a stand-alone server

Outbound

Figure 3: Internal server is behind a public load balancer. Flow is the same as outbound flow for an inbound connection.

 

Figure 4: Outbound flow where the internal server is a stand-alone server.

Azure Gateway Load Balancer support for Cisco Secure Firewall Threat Defense Virtual is available now. To learn more about how Cisco Secure Firewall drives security resilience across your hybrid-multicloud environment, see the additional resources below and reach out to your Cisco sales representative.

Additional Resources

Microsoft Blog: Gateway Load Balancer now generally available in all regions

Azure Marketplace listing: Cisco Secure Firewall Threat Defense Virtual

Cisco Secure Firewall

Cisco Secure Firewall At-a-Glance

Cisco Secure Firewall for Public Cloud

Cloud-delivered Firewall Management Center


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Cisco and AWS: Securing your resilience in a hybrid cloud world

By Justin Buchanan

We’ve all seen the headlines like “race to the cloud” and “cloud-first.” These articles and publications are true, more and more customers have adopted cloud strategies, but there is more to the story. In these customer conversations, cloud security and network security are often discussed in unison. Why is that?   

Customers desire freedom and choice when establishing resilience across every aspect of their business, and this requires both the ability to remain agile, and maintain control of their organization’s most sensitive data. Neither of these can be achieved with just the cloud, or private data center. Organizations are investing in hybrid-multicloud environments to ensure continuity amidst unpredictable threats and change. But these investments will fall short if they do not include security. 

The modern enterprise relies on the network more than ever before, and it looks a lot different than it did 10 years ago. According to our 2022 Global Hybrid Cloud Trends Report, where 2,500 global IT leaders were interviewed across 13 countries, 82% said they have adopted hybrid cloud architectures, and 47% of organizations use between two and three public IaaS clouds1. As organizations have grown more dependent on the network, the more complex it has become, making firewall capabilities the most critical element of the hybrid-multicloud security strategy. And Cisco has a firewall capability for every strategy, protecting your most important assets no matter where you choose to deploy it.  

In May, Cisco brought offerings from Umbrella and Duo to the AWS Marketplace. Today at AWS Re:Inforce, Cisco Secure announced furthering its partnership with AWS to drive innovation with the goal to protect the integrity of your business. Validating our commitment to hybrid-multicloud security, Cisco has received the AWS Security Competency Partner designation for Network and Infrastructure Security. This designation was awarded through our demonstrated success with customer engagements and rigorous technical validations of Secure Firewall.  

Now demoing at AWS Re:Inforce: Cisco Secure Firewall as-a-service on AWS 

This week at AWS Re:Inforce, customers can stop by our booth to see our latest firewall innovation. Cisco Secure Firewall as-a-service on AWS builds on our existing portfolio, giving organizations greater flexibility and choice with a radically simplified SaaS offering. If organizations are truly to embrace security across the multi-environment IT, customers demand simplification without compromising security. With a SaaS-based form factor, management and deployment complexity is reduced. NetOps and SecOps teams will enjoy a simplified security architecture where provisioning of firewalls and control plane infrastructure are managed by Cisco. This will save your teams time by removing the need to rearchitect the network, freeing them to focus on protecting the integrity of your business. 

As organizations continue to move more of their day-to-day operations to the cloud, Cisco and AWS are committed to ensure that security is an integral part of their hybrid multi-cloud strategy. We all have seen the impact of security that is bolted on, or too complex. If we are truly to find that balance between agility and protection to ensure business continuity, we need to ensure the same protections we have in the private infrastructure are easily consumed no matter where your data may roam.  

Additional Resources 

Product page: Cisco Secure Firewall for Public Cloud 

Partner page: Cisco solutions on AWS 

Blog: Securing cloud is everyone’s responsibility 

Quick Start page: Cisco solutions on AWS 

Amazon Partner Network page: Cisco solutions on AWS  

2022 Global Hybrid Cloud Trends Report 

References 

1 Henderson, N. & Hanselman, E. (2022, May 25). 2022 Global Hybrid Cloud Trends Report. 

S&P Global Market Intelligence, commissioned by Cisco Systems. 

https://www.cisco.com/c/en/us/solutions/hybrid-cloud/2022-trends.html


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Simplified SaaS Security for MSPs – Cisco Secure is now open in Canada

By Anjana Kambhampati

Managed services are an essential and fast-growing part of the security market, growing 14% annually. This opportunity presents new challenges MSPs must juggle day to day, including onboarding vendors and driving customer acquisition, all while making sure to provide robust IT solutions for your diverse set of clients. Clients are demanding more security and capabilities for a hybrid workforce, which provides a great opportunity for MSPs like you to grow your business.

We love our MSP community and want to help you deliver great security solutions to your clients. After speaking with many of you to understand how Cisco can help unlock growth for your businesses today, we developed a simplified buying model that delivers faster time to value. Cisco Secure MSP was born.

Secure MSP center was launched in the US market in November 2021 and MSPs across America have been rapidly transacting their business on MSP Center. We are excited to announce we are expanding this direct buying experience to Canadian MSPs in local Canadian Dollars for faster time to value and better ROI for your business.

Here’s a refresher of Secure MSP Center – 

It is a lightning fast and direct buying experience of SaaS security- No invoicing. Straightforward market pricing. And easy click-to-accept agreements. Cisco Umbrella’s market-leading DNS security is currently available with more SaaS security products coming soon.

So, how does Cisco Secure MSP work? 

It’s a simple three-step process that takes just minutes, from signup to deployment.  

Step 1 – You can sign up here and login with your Cisco ID (or create one)  

Step 2 – Provide billing and credit card information and sign a click-to-accept agreement 

Step 3 – Get access to our world class Cisco Umbrella DNS security offer 

From here, you can onboard your clients and start providing the first line of defense through Umbrella DNS Security product instantly. Sign up to deployment takes minutes – not hours or days.  

From here, you can onboard your clients and start providing the first line of defense through Umbrella DNS Security product instantly. Sign up to deployment takes minutes – not hours or days.

There are no minimums or upfront fees. Your credit card will be charged on the first of the month and you’ll receive a detailed invoice. This is a simple, no hassle, and post-paid consumption-based model.

Other perks include a dedicated partner account manager alongside our sales engineer, who will help you not only with product deployments but also work with you to grow your business. We also have an MSP specialist team to answer your questions.

Partners currently using Secure MSP Center have had great things to say –

“Wow, this was a much easier process than I thought it would be”

“I’m glad Cisco created a program and process that was this simple”

“I thought this would be more complicated”

“That’s all there is to it?”

So, what are you waiting for? Come and take the first step in simplifying security offers for your clients. Sign up here: cisco.com/go/securemsp.


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What do customers really want (and need) from security?

By Neville Letzerich

Insights from the RSA Conference and Cisco Live

What is it that customers truly want from their security? Is it simplicity? Robust protection? Agility and flexibility? Yes! In today’s uncertain world where new challenges are being thrown at IT teams each day, security must meet many diverse needs. At the end of the day, it’s about keeping the entire business resilient despite the chaos of the cyber world.  

As hybrid work, the move to the cloud, and increasingly insidious threats all converge to create layers of complexity, security teams must be extra vigilant and ready for what’s next. They need a comprehensive, integrated security system whose various components share information and work together to pinpoint attacks and minimize organizational impact — without introducing undue friction.

With businesses, networks, clouds and devices becoming so interconnected, delivering next-level security to match the future of work is a formidable undertaking — one that few vendors are positioned to tackle. But thanks to our nearly 40-year heritage of providing and protecting a vast amount of the world’s networking infrastructure, Cisco is up for the challenge.

“At a moment’s notice, we were able to transition 80 percent of our workforce to be remote — and our company was never remote before. Because of our Cisco solutions, we were able to deploy everything and have people work well remotely with very minimal issues.”

— Joseph Rodriguez, Assistant Director of IT, Allied Beverage Group  

How Cisco secures your resilience  

Delivering security that is simple, powerful and resilient is something we’ve been executing on for years, yet it’s never been more critical than it is at this very moment. The month of June has afforded us the perfect opportunity to showcase exactly how we plan to keep our customers cyber resilient both now and in the future.

Read about the five dimensions of security resilience.

During the RSA Conference and Cisco Live, we announced our strategic plan for the Cisco Security Cloud, a global, cloud-delivered, integrated platform that secures and connects organizations of any shape and size. As we continue to move towards the Cisco Security Cloud vision, we recently unveiled several advancements in our portfolio across SASE, XDR and zero trust.

You can read our news announcement to learn more about security resilience and how we’re delivering it. But more important than the ‘how’ is the ‘why.’ Why Cisco? What makes us uniquely positioned to secure your resilience?

Why Cisco?  

As I mentioned, our customers have trusted us with their networks for nearly four decades. Currently, 80 percent of the world’s internet traffic travels through Cisco infrastructure — so we have a pretty good handle on what’s going on out there. From a security standpoint alone, we have over 300,000 customers around the globe, including 100% of the Fortune 100.

As a leader in both networking and security, the breadth and depth of our solutions is unmatched. While other vendors are just beginning to join networking with security, we’ve been doing it for years. And yet, we’re continually finding ways to simplify our robust solutions for a streamlined user experience — no matter the size of your organization, where your employees work, or whether your applications are on-premises, in the cloud, or both.

Learn more about security resilience for the hybrid work era.

In addition to unparalleled infrastructure and expertise, our open, cloud-native architecture allows you to integrate with a wide range of third-party security and technology solutions for more seamless threat defense. This includes the major cloud vendors, enabling you to secure a multi-cloud environment without getting locked in with just one public cloud provider.

Additionally, all of our solutions are backed by Cisco Talos, one of the largest commercial threat intelligence teams in the world. Combined with in-depth visibility from our Cisco Secure technologies, Talos’ extensive insight into the threat landscape leads to rapid, highly effective detection and response.

Customer insights into the “new normal”  

Even more crucial than what we have to say is what we have heard from our customers surrounding the “new normal” for security. “I think what the security industry could use right now is a real business outcome-oriented viewpoint,” said Tom Doughty, vice president and CISO at Prudential Financial. “Meaning, what are the strategic business outcomes you’re trying to enable? Cisco can help security teams be more aligned to our business and more resilient by allowing us to see at a granular level what’s happening in our environment, especially in an extended network.”

For the law firm of George Sink, P.A., the demands of supporting hybrid work accelerated the company’s move to the cloud. The firm is now using Cisco’s new, turnkey SASE solution to securely serve its clients under any circumstance — be it a pandemic or a hurricane. According to the firm’s CIO, Timothy Mullen, “The ability to…re-establish connectivity in another region almost immediately, with my small IT team, is unheard of and a game-changing experience.”

From financial to legal transactions, and much more, we can secure it all with our open, integrated protection platform and unwavering focus on resilience. We even had the honor of securing the Super Bowl earlier this year, helping to safeguard mission-critical gameday operations. 

“The Super Bowl and events of that magnitude require a humongous orchestration of interconnectedness, not only from a technology perspective but also a people standpoint,” said NFL Chief Information Security Officer, Tomás Maldonado. “What we’re trying to do is slow down the bad actors and make it more difficult for them to attack us and impact what’s happening on the field. But at the same time, we also have to look beyond the field and think about all the various parts of our business that could be affected by an attack — recognizing that our risk factors are always changing.”

Safeguard your future with Cisco  

To learn more about how to keep your business strong in the face of adversity, visit our resilience web page and check out the blog from Cisco’s Jeetu Patel, “Security Resilience for a Hybrid, Multi-Cloud Future.”

Watch video: Voice of the Customer – Security Resilience


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Per Mar Security remains resilient as threats evolve

By Cristina Errico

As an early adopter of Cisco Secure Endpoint, Per Mar Security Services has seen the product evolve alongside the threat landscape. According to Dan Turner, CIO at Per Mar, the evolution of the Cisco security portfolio has helped the company remain cyber resilient during the pandemic and beyond.

We recently spoke with Turner to discuss how Per Mar uses Cisco technology to rapidly detect and mitigate threats, while still enabling employees to work from wherever they need to — whether it’s a conference, job site, or home office.

Safeguarding future success

Per Mar Security provides physical security services to both homes and businesses, protecting roughly 75,000 customers across 16 U.S. states. The company began using Cisco Secure Endpoint almost a decade ago to defend against attacks on its various devices. Today, it’s the main point of defense in making sure the company’s endpoints are safe. Cisco Secure Endpoint integrates with the other security products in Per Mar’s environment via Cisco SecureX.

SecureX brings together disparate security technologies from both Cisco and third parties to provide unified visibility and control. “This allows us peace of mind to know that we have the whole Cisco Secure solution being an extra set of eyes for us and making sure our customers and end users all stay safe and secure,” says Turner.

Per Mar has roughly 3,000 employees using a variety of devices on the company’s network — from Windows machines to iOS and Android devices. “We have become very mobile over the years, so working off tablets and mobile devices is how we get business done,” Turner explains. “Finding a tool like Cisco Secure Endpoint that can work across all those platforms and give my team one pane of glass to manage everything has been hugely important for us.”

This capability has enabled Per Mar to continue to operate smoothly in the midst of the pandemic. The company leveraged its existing infrastructure to spin up virtual workspaces for all of its employees within a week so they could work securely from home.

“Our Cisco systems and security frameworks allowed Per Mar to move
quickly and safely to support our employees when the pandemic hit.”

Dan Turner, CIO, Per Mar Security Services

Even before the pandemic, Cisco Secure Endpoint was able to swiftly remediate malware that found its way onto Per Mar’s network when employees worked remotely to attend conferences, for example, or to tend to other off-site obligations.

Protecting critical services

Per Mar Security provides critical protection from hazards such as burglary and fires for homes, manufacturing facilities, hospitals, college campuses, and more. It also secures special events such as high-profile football games and political conventions. Reliable IT and security systems are imperative for this work. “Without the infrastructure we have, we simply can’t provide services for our customers,” says Turner.

In addition to quickly detecting and blocking threats, the Cisco Secure portfolio integrated through SecureX has also dramatically improved Per Mar’s threat hunting and investigation capabilities. Being able to rapidly analyze data from multiple Cisco tools together in one place has enabled the company’s security team to efficiently identify the origin of a compromise down to the exact device and behavior that caused it. This ensures that the root cause can be addressed in a timely manner — often within a single day or even just a few hours.

“All those analytics allow my team to stay nimble, adapt as threats evolve, and capture any zero-day exploits that are sitting out there,” says Turner. “With Cisco Secure Endpoint, our mean time to detection is measured in hours, if not minutes, versus months or years. Because of how it ties back to the rest of the security stack that we use from Cisco, my team is able to go back through and pinpoint compromised systems in record speed.”

Maintaining security resilience

As the threat landscape and work environments continue to shift with the emergence of hybrid work, Per Mar remains secure. Its multi-layered defense provides robust protection against the full range of threat vectors. “Our Cisco technologies are just as critical today as they were when the world stopped spinning,” says Turner.

We are honored to play such a significant role in Per Mar’s continued success. Find out how your organization can maintain security resilience in the face of constant change.

Watch video: Per Mar Security gains threat visibility with Cisco Secure Endpoint


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A compelling story

By Michal Svoboda

This article is part of a series in which we will explore several features, principles, and the building blocks of a security detection engine within an extended detection and response (XDR) solution.

In this second installment, we will look at ways of structuring the presentation of machine-generated alerts, so that each alert offers a cohesive and compelling narrative, as if written by a human analyst, at scale and in realtime.

The challenge

In cyber security, we are used to two types of stories.

The first story is common for reports written by humans. It contains sections such as “impact,” “reproduction,” and “remediation” to help us understand what is at stake and what we need to fix. For example:

IMPACT: An SSH server which supports password authentication is susceptible to brute-forcing attacks.

REPRODUCTION: Use the `ssh` command in verbose mode (`ssh -v`) to determine supported authentication methods. Look for “keyboard-interactive” and “password” methods.

REMEDIATION: Disable unneeded authentication methods.

The second story comes from machine detections. It is much terser in content and sometimes leaves us scratching our heads. “Malware,” the machine says with little explanation, followed by a horde of gibberish-looking data of network flows, executable traces, and so on.

 

The challenge is now to get the best of both worlds: to enhance machine-generated alerts with the richness of human-written reports. The following sections explain how this can be approached.

How was it detected?

In our example of a report written by a human, the “reproduction” section would help us understand, from a factual perspective, how exactly the conclusions were derived.

On the other hand, the machine-generated horde of data provides evidence in a very nondescript way. We would need to be smart enough to spot or reverse-engineer what algorithm the machine was following on said data. Most security analysts do not wish to do this. Instead, they attempt to seek the first story type. “Surely, someone must have written a blog or something more descriptive about this already,” they would say. Then, they would copy-paste anything that looks like a searchable term – an IP address, domain, SHA checksum – and start searching it, either on a threat intelligence search site or even a general-purpose search engine.

Having such cryptic machine-generated alerts is leading us to our first two issues: first, when the story is incomplete or misunderstood, it may lead the analyst astray. For example, the security event might involve requests to communicate with an IP address, and the analyst would say, “This IP address belongs to my DNS server, so the traffic is legitimate.” However, the detection engine was really saying, “I suspect there is DNS tunnelling activity happening through your DNS server—just look at the volume.”

Second, when an analyst seeks explanations from elsewhere, the main function of an advanced detection engine — finding novel, localized, and targeted attacks — cannot work. Information on attacks is generally available only after they have been discovered and analyzed, not when they happen initially.

A common approach to remedy this situation is to include a short description of the algorithm. “This detector works by maintaining a baseline of when during the day a user is active and then reports any deviations,” a help dialog would say. “Okay, that’s clever,” an analyst would reply. But this is not enough. “Wait, what is the baseline, and how was it violated in this particular security event?” To find the answer, we need to go back to the horde of data.

Annotated security events

To mimic the “reproduction” section of the human-written report, our security events are enriched with an annotation—a short summary of the behavior described by the event. Here are a few examples of such annotated events:

 

In the first and second cases, the story is relatively straightforward: in the horde of data, successful communication with said hostnames was observed. An inference through threat intelligence associates these hostnames to the Sality malware.

The third line informs us that, on a factual basis, only a communication with an IP address was observed. Further chain of inferences is that this IP address was associated by a passive DNS mechanism to a hostname which is in turn associated to the Sality malware.

In the fourth event, we have an observation of full HTTP URL requests, and inference through a pattern matcher associates this URL to the Sality malware. In this case, neither the hostname nor the IP address is important to the detector.

In all these annotated events, an analyst can easily grasp the factual circumstances and what the detection engine infers and thinks about the observations. Note that whether these events describe benign, malicious, relevant, or irrelevant behavior, or whether they lead to true or false positives, is not necessarily the concern. The concern is to be specific about the circumstances of the observed behavior and to be transparent about the inferences.

What was detected?

When we eventually succeed in explaining the security events, we might not be finished with the storytelling yet. The analyst would face another dilemma. They would ask: “What relevance does this event have in my environment? Is it part of an attack, an attack technique perhaps? What should I look for next?”

In the human-written report, the “impact” section provides a translation between the fact-based technical language of “how” and the business language of “what.” In this business language, we talk about threats, risks, attacker objectives, their progress, and so on.

This translation is an important part of the story. In our previous example about DNS tunnelling, we might want to express that “an anomaly in DNS traffic is a sign of an attacker communicating with their command-and-control infrastructure,” or that “it is a sign of exfiltration,” or perhaps both. The connotation is that both techniques are post-infection, and that there is probably already a foothold that the attacker has established. Perhaps other security events point to this, or perhaps it needs to be sought after by the analyst.

When it is not explicit, the analyst needs to mentally perform the translation. Again, an analyst might look up some intelligence in external sources and incorrectly interpret the detection engine’s message. Instead, they might conclude that “an anomaly in DNS traffic is a policy violation, user error, or reconnaissance activity,” leading them astray from pivoting and searching for the endpoint foothold that performs the command-and-control activity.

What versus How

We take special attention not to mix these two different dictionaries. Rather, we express separately the factual observations versus the conclusions in the form of threats and risks. Inbetween, there are the various chains of inferences. Based on the complexity, the depth of the story varies, but the beginning and the end will always be there: facts versus conclusions.

This is very similar to how an analyst would set up their investigation board to organize what they know about the case. Here is an elaborate example:

 

In this case, from top to bottom:

  • Use of a domain generation algorithms (DGA) technique was inferred by observing communication to hostnames with random names.
  • Malicious advertising (malvertising) was inferred by observing communication with hostnames and by observing communication with IP addresses that have passive DNS associations with (the same) hostnames.
  • Presence of an ad injector was inferred by observing communication to specific URLs and inferred by a pattern matcher, as well as communication to specific hostnames.

In all points, the “what” and “how” languages are distinguished from each other. Finally, the whole story is stitched together into one alert by using the alert fusion algorithm described in the Intelligent alert management blog post.

Wrap-up

Have we bridged the storytelling gap between machine-generated and human-generated reports?

Threat detections need to be narrated in sufficient detail, so that our users can understand them. Previously, we relied on the human aspect—we would need to document, provide support, and even reverse-engineer what the detection algorithms said.

The two solutions, distinguishing the “what/how” languages and the annotated events, provide the bandwidth to transmit the details and the expert knowledge directly from the detection algorithms. Our stories are now rich with detail and are built automatically in real time.

The result allows for quick orientation in complex detections and lowers the time to triage. It also helps to correctly convey the message, from our team, through the detection engine, and towards the analyst, lowering the possibility of misinterpretation.

This capability is part of Cisco Global Threat Alerts, currently available within Cisco Secure Network Analytics and Cisco Secure Endpoint, and has been continually improved based on customer feedback. In the future, it will also be available in Cisco SecureX XDR.

Follow the series on Security detection with XDR

 


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Lower costs with Cloud-delivered Firewall Management Center

By Ameet Kulkarni

Security that is hard to deploy and complex to manage needs to become a distant memory if businesses are to be resilient through times of uncertainty. Even something as critical as a firewall, the sentinel in the security stack, can often require a lengthy setup, ongoing maintenance, and disjointed management. Over the long run, these additional costs accrue and can have a negative impact on security programs. When budgets are constrained, these effects can be exacerbated and become a barrier to providing the level of security organizations need to protect the integrity of their business.

At Cisco we have a rich history overcoming this challenge with Cisco Secure Firewall. Forrester Consulting recently conducted an independent analysis of organizations using Secure Firewall. The study showed that customers realized a 195% in total ROI when managing their firewall fleet through Cisco Secure Firewall Management Center (FMC). Improvements to security workflows through the FMC, which include deploying, managing, and updating policy, were the largest contributing factor to the tune of $18.6 million in total benefits achieved. The Forrester study states that “organizations reduced network operation work streams by up to 95%. Thanks to the latest features of Cisco Secure Firewall and the ease of management via Firewall Management Center.”

We are not done. Today we boost productivity even further, with the new cloud-delivered version of FMC within the Cisco Defense Orchestrator (CDO) platform. This leap brings all the features from FMC into the cloud and consolidates firewall management. Organizations save time, increase security, and gain a positive ROI. With cloud-delivered FMC, manually managing updates is a thing of the past. An agile delivery of updates is built in to ensure uptime, so you can focus on your most important priorities — protecting the integrity of the business with increased firewall capabilities. The CDO platform unifies the lifecycle of policy management across multiple Cisco security solutions in our cloud. By bringing the FMC experience directly into CDO, end users enjoy the same look, functionality, and workflow as on-premises and virtual versions of Firewall Management Center. Without the usual learning curve within a new “experience,” migration to the cloud is simplified. Organizations can now propel cloud-first strategies and enable the rapid delivery of firewall services no matter where your network may roam.

“Moving FMC into CDO isn’t just about cost savings for today and powering security resilience with flexibility and choice. We are also putting a firm foot into the near future for SASE and achieving unified policy across the multienvironment IT.”– Justin Buchanan, Sr. Director Product Management, Cisco Secure

Traditionally, customers have deployed FMC as a physical or virtual appliance. Now in addition to cost savings, security resilience is driving an increased need for hybrid multicloud deployments. Leveraging public cloud infrastructures, organizations are becoming more cost efficient — cloud-delivered applications reduce change management and operational overhead. But they are also ensuring organizations have the agility required to deploy network security workloads where and how they want to remain agile and adapt to uncertainty.

Hybrid work and business continuity is made possible within the CDO platform. A cloud-based and centralized platform unifies firewall management across the Cisco Secure and Meraki portfolio and provides the foundation to unify policy across the distributed network all within a platform that is built to drive increased ROI and preserve the user experience. IT can control and manage firewall policy from anywhere along with a low-touch provisioning and onboarding process for branch and firewall deployments. The cloud-delivered FMC integrates with Cisco Secure Analytics & Logging, and, as a result, enhanced data retention and meeting stringent compliance requirements has never been easier. Whether you are part of a smaller organization or a larger enterprise, you control how many Cisco Secure Firewalls are managed through the cloud-delivered FMC, and easily scale that number. So, when it comes to simplicity at scale, CDO is your answer.

To learn more about Cisco Secure Firewall Management Center, visit our product page and read the entire Forrester report here.


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SecureX and Secure Firewall: Integration and Automation to Simplify Security

By Aditya Sankar

Cisco Secure Firewall stops threats faster, empowers collaboration between teams, and enables consistency across your on-premises, hybrid, and multi-cloud environments. With an included entitlement for Cisco SecureX, our XDR and orchestration platform, you’ll experience efficiency at scale and maximize your productivity. New streamlined Secure Firewall integrations make it easier to use SecureX capabilities to increase threat detection, save time and provide the rapid and deeper investigations you require. These new features and workflows provide the integration and automation to simplify your security.

 

Move to the Cloud

The entire suite of Firewall Management Center APIs is now available in the cloud. This means that existing APIs can now be executed from the cloud. Cisco makes this even easier for you by delivering fully operational workflows as well as pre-built drag-n-drop code blocks that you can use to craft your own custom workflows. SecureX is able to proxy API calls from the cloud to the SSE connector embedded in the FMC codebase. This integration between Firewall 7.2 and SecureX provides your Firewall with modern cloud-based automation.

 

Expedited Integration

We’ve dramatically reduced the amount of time needed to fully integrate Firewall into Securex. Even existing Firewall customers who use on-premises Firewall Management Center will be able to upgrade to version 7.2 and start automating/orchestrating in under 15 minutes — a huge time savings! The 7.2 release makes the opportunities for automating your Firewall deployment limitless with our built-in low code orchestration engine.

Previously Firewall admins had to jump through hoops to link their smart licensing account with SecureX which resulted in a very complicated integration process. With the new one-click integration, simply click “Enable SecureX” in your Firewall Management Center and log into SecureX. That’s it! Your Firewalls will automatically be onboarded to SecureX.

 

Firewall Admins shouldn't have to jump through hoops to connect smart licensing accounts with SecureX. This screenshot of the Firewall Management Center shows the new, uber-simple process of integrating Secure Firewall Management Center with SecureX. Onboarding Firewalls to SecureX has never been easier!

 

Built In Orchestration

Cisco Secure Firewall users now get immense value from SecureX with the orchestration capability built natively into the Firewall. Previously Firewall admins would have to deploy an on-premises virtual machine in vCenter to take advantage of Firewall APIs in the cloud which was a major hurdle to overcome. With the 7.2 release, orchestration is built right into your existing Firewall Management Center. There is no on-premises connector required; SecureX orchestration is able to communicate directly with Firewall APIs highlighting the power of Cisco-on-Cisco integrations.

 

Customizable Workflows

PSIRT Impact monitoring  

The PSIRT impact monitoring workflows helps customers streamline their patch management process to ensure their network is always up to date and not vulnerable to CVE’s. This workflow will check for new PSIRTs, determine if device versions are impacted, and suggest a fixed version to upgrade to. By scheduling this workflow to run once a week customers can be notified via email if there is any potential impact from a PSIRT.

Firewall device health monitoring  

This workflow will run every 15 minutes to pull a health report from FMC and proactively notify customers via email if any devices are unhealthy. This means customers can rest assured that their fleet of devices is operating as expected or be notified of things like high CPU usage, low disk space, or interfaces going down.

Expiry notification for time-based objects 

This workflow highlights the power of automation and showcases what is possible by using the orchestration proxy to use FMC API’s. Managing policy is always an on-going effort but can be made easier by introducing automation. This workflow can be run once a week to search through Firewall policies and determine if any rules are going to expire soon. This makes managing policy much easier because customers will be notified before rules expire and can make changes accordingly.

Response Action: Block URL in access control policy 

This workflow is a one-click response action available from the threat response pivot menu. With the click of a button a URL is added to an object in a block rule of your access control policy. This action can be invoked during an investigation in SecureX or from any browser page using the SecureX browser extension. Reducing time to remediation is a critical aspect of keeping your business secure. This workflow turns a multi-step policy change into a single click by taking advantage of Secure Firewall’s integration with SecureX.

 

Proven Results

A recent Forrester Economic Impact Study of Secure Firewall show that deploying these types of workflows in SecureX with Secure Firewall increased operational efficiency.

In fact, SecureX in combination with Secure Firewall helped to dramatically reduce the risk of a material breach. It’s clear that the integration of the two meant a significant time savings for already overburdened teams.

Holy operational efficiency, Batman- talk about simplifying the security experience! This snazzy little SecureX-themed infographic displays a Forrester TEI quote which reads, "Using SecureX in conjunction with Secure Firewall and Firewall Management Center enabled organizations to save up to an additional 77% of time spent on investigation and response."

We continue to innovate new features and workflows that prioritize the efficacy of your teams and help drive the security resilience of your organization.

Ready to add SecureX capabilities to your Firewall environment? Start here.

 


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What & Who You Know: How to get a job in cybersecurity with no experience

By Mary Kate Schmermund

When contemplating a career change within a different industry, it can be challenging to know where to start. As the world continues to change, many people are wondering how to transition into cybersecurity without experience. Business leaders at Cisco Secure and Duo Security who changed careers, along with recruiting professionals, provided insights for prospective candidates curious about the cybersecurity and tech industries. Learn their top 10 tips for getting a job in cybersecurity.

1. Discern what drives you professionally.

If passion, innovation, kindness and growth are on your list, Cisco Secure is worth checking out. When Kelly Davenport, manager of the Global Knowledge and Communities team, first connected with folks at Duo, she was “amazed at how nice and excited everyone seemed. I almost thought it seemed too good to be true. But then, when I started working here I realized everyone here really is that nice and smart and good at what they do. I was waiting for that to change, but it’s for real.”

Cisco Secure Talent Acquisition Lead Jeff Edwards shares, “Our senior level folks want fulfilling work. The work we’re doing and products we’re putting out are exciting, new and cutting edge. This is the stuff that’s going to change how we work in the future.”

2. Develop a game plan.

For those looking to get into cybersecurity with no experience, Edwards suggests, “Pay attention to the jobs posted on cybersecurity career pages and the skills they’re asking for. That lets you know how long a process your career change may take. If you’re switching careers into tech it’s all out there to be able to discern, “Hey, where do I need to focus my efforts to put me in contention for these roles?”’

3. Identify how your skills transfer to cybersecurity.

Cisco Women in Cybersecurity recently hosted a virtual session, Career Journeys Are Not Always a Straight Road – Your Journey Is Your Story, featuring CX Cloud Compliance Leader Deborah Sparma.

Sparma shared, “No matter where you are and have a new goal to break into, see what can transfer. Who knew that theater could transfer to working in a tech company? Who knew that working as a vet tech could lead me into corporate America? The variety of expertise has taught me that there is always room to grow and skills that can be transferred from one role to the next no matter how disparate they may be. For example, my experience in theater has made me a better speaker and presenter.”

Davenport, who was a journalist and librarian before making the switch to health care IT and then Duo, advises, “Figure out the core skills that you have and what job titles and words are used in other industries. Talk about the things you already know how to do, because every industry has its own jargon and that can feel like a barrier until you figure out how to translate it.” Cisco provides a list of common job titles and the experience and certifications needed for key cybersecurity roles.

She continues, “I had no idea what customer enablement was before I joined Duo. I did not know that was a job, and no one would’ve told me that. But it turns out that being a librarian, knowing how to organize things, having worked with the public, being a journalist who can write and create accurate, complex information on a deadline, and then understanding the technology of making something user centered and how people want to consume that information in different formats in different points in time, based on their needs, all of those were things that I knew and had experience in. And so, it was just discovering the opportunities that were already out there but were called something different than I knew about.

4. Take stock of what you already know.

Davenport’s advice for those wanting to enter cybersecurity: “A lot of professions want that super specialist, and we definitely have people who are those people, but I’ve seen Duo hire people from a lot of different backgrounds, and the additional perspective that they come in with and the fresh ideas is what keeps us innovative and what makes it a really fun and interesting place to work.

She elaborates: “From a journalism background, the level of responsibility that you have as a journalist to be fair and accurate, and the ethics that you learn that are integral to that profession, were super helpful and important coming into any kind of customer-facing role where you’re used to being accountable. You have really high standards for yourself, and that translates into being able to hold those high standards for what customers expect, too.”

For journalists in particular, she says, “I would just like to give a shout out to folks in journalism who are wondering, maybe their career path is taking them in a different direction. (…) you have so many valuable skills that, if you are interested in a career in tech, there’s a lot of opportunities because of some of those things like I talked about earlier. The experience of working on deadline, that accountability and responsibility that you take and the ethics of what you do, those all translate. And so, those are all totally portable to a new context.”

5. Determine if you need additional cybersecurity training or certification.

Edwards states, “Start researching all the top cybersecurity companies and what products they offer and then take it another level down: What programs and software are they using? Are there different classes I need to take or certifications I need to get?”

Cisco offers top-notch cybersecurity training and security certifications. Also available are Cisco Certified CyberOps training videos and connection with those learning new cybersecurity skills through the Security Certifications Community and CyberOps Certifications Community.

6. Seek out companies that recognize the importance of having different backgrounds.

Sparma highlights, “I believe a lot in teams. We all have skill sets that can complement each other no matter where we are in our career. I know I don’t know it all. I lean on the teams and people around me.”

Davenport reports, “Your experiences are going to give you a fresh perspective that’s actually really valued by the people who maybe came from that industry. Having that diversity of experiences and viewpoints is really celebrated more so here than pretty much any other place I’ve worked. My advice would be to trust that you can learn a totally new industry, and that the experiences that you’re coming with are really valuable.

Duo Security Lead Recruiter Shannon Curran affirms, “We’ve spoken with many candidates who don’t come from the cybersecurity space.” She says that telling that story in your resume and throughout the application, interview and hiring process allows recruiters to understand why you’d be a match and that kindness goes a long way.

7. Recognize what you can learn.

When starting at Duo Security, Davenport shares, “I came in pretty fresh. I knew that I was going to be doing this intensive onboarding program. We have technical trainers who we work with, so that we’re customer-ready. And so, I knew coming in that I would have a lot of support. I felt like, ‘Okay, I’m embracing the unknown and I’m going to learn a bunch of new things, but I’m going to have this great team that’s going to help me learn, is going to teach me.’ And that worked out pretty well.”

“Trust that you can learn, trust that the experiences you’re coming in with are valuable and are going to give you a fresh perspective, and that you will have the support to learn and grow, even if you’re changing industries.” —Manager of Duo Global Knowledge and Communities team Kelly Davenport

A culture of learning helps. Sparma says, “I’m always learning. Cisco especially has all the trainings out there that we can take. Invest in yourself, in learning, and don’t be afraid to ask.”

8. Use previous skills to learn in a new environment.

Davenport took this approach: “Because I’m a writer, I would go to our classes where we’re learning about the product. And then I would write my own summary in my own words, to describe what I was learning. I’d run that by my teacher and say, ‘Okay, am I on the right track?’ And that really helped me metabolize what I was learning and get that feedback in a way that worked for me as a learner.”

9. Get the inside scoop and through the door with a referral.

Maintaining a strong network can ease the career change process in terms of learning about the cybersecurity industry from people working in it and in terms of referrals. Marketing Specialist Julie Kramer says, “Try to find a networking partner in the company and ask for references for networking purposes. For example, if I have a friend who knows me that works at Cisco and they’re like, ‘Hey, do you mind referring me?’ I’d be happy to give them a referral.”

Sparma said, “Working in technology wasn’t even an option I considered when I started college…I broke into a new career but I had my background working in hospitals, working at the insurance company…someone knew me, knew my personality, helped me get that role… At Cisco, I had applied at other roles where I had a one-to-one fit. This one stretches me, but I could bring a lot to the table at the same time and still grow. That’s what energizes me.”

You never know how your network may come in handy throughout your career. In 2012, Edwards’ very first manager called him with one question: “Hey, do you want to come work at Cisco?”

10. Find and keep mentors.

Sparma’s first mentor “shepherded me. She took me under her wing, supported my wish to go back to school, encouraged me to get certification in something I didn’t know existed. I didn’t know what a mentor was at first, and it didn’t dawn on me until after I’d moved on in my career and traveled around the world that I realized I got there because of my first mentor. What does get difficult is everyday meetings, deliverables, timeframes — sometimes you just have to make it a point to make sure that you invest in yourself and keep that promise to yourself and keep your mentoring relationships going. I’ve had different mentors at Cisco and you can have multiple mentors along the way.” Employee Resource Organizations are another great place to find those mentors or mentor others.

“Find a mentor for support, guidance, knowledge, and motivation. Then pay it forward and mentor others. You can always bring something to the table.” —CX Cloud Compliance Leader Deborah Sparma

Sparma continues, “One of the first things they asked me to do when I started at Cisco was find a mentor. Cisco also allows people to shadow colleagues to learn what they do, network, and for knowledge transfer. We all can benefit from each other.”

Join us      

To learn more about Cisco Secure and Duo Security and how you can apply your skills, passion, and experience to cybersecurity, check out our open roles.


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