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Microsoft today released updates to fix more than 60 security holes in Windows computers and supported software, including two “zero-day” vulnerabilities in Windows that are already being exploited in active attacks. There are also important security patches available for macOS and Adobe users, and for the Chrome Web browser, which just patched its own zero-day flaw.
First, the zero-days. CVE-2024-30051 is an “elevation of privilege” bug in a core Windows library. Satnam Narang at Tenable said this flaw is being used as part of post-compromise activity to elevate privileges as a local attacker.
“CVE-2024-30051 is used to gain initial access into a target environment and requires the use of social engineering tactics via email, social media or instant messaging to convince a target to open a specially crafted document file,” Narang said. “Once exploited, the attacker can bypass OLE mitigations in Microsoft 365 and Microsoft Office, which are security features designed to protect end users from malicious files.”
Kaspersky Lab, one of two companies credited with reporting exploitation of CVE-2024-30051 to Microsoft, has published a fascinating writeup on how they discovered the exploit in a file shared with Virustotal.com.
Kaspersky said it has since seen the exploit used together with QakBot and other malware. Emerging in 2007 as a banking trojan, QakBot (a.k.a. Qbot and Pinkslipbot) has morphed into an advanced malware strain now used by multiple cybercriminal groups to prepare newly compromised networks for ransomware infestations.
CVE-2024-30040 is a security feature bypass in MSHTML, a component that is deeply tied to the default Web browser on Windows systems. Microsoft’s advisory on this flaw is fairly sparse, but Kevin Breen from Immersive Labs said this vulnerability also affects Office 365 and Microsoft Office applications.
“Very little information is provided and the short description is painfully obtuse,” Breen said of Microsoft’s advisory on CVE-2024-30040.
The only vulnerability fixed this month that earned Microsoft’s most-dire “critical” rating is CVE-2024-30044, a flaw in Sharepoint that Microsoft said is likely to be exploited. Tenable’s Narang notes that exploitation of this bug requires an attacker to be authenticated to a vulnerable SharePoint Server with Site Owner permissions (or higher) first and to take additional steps in order to exploit this flaw, which makes this flaw less likely to be widely exploited as most attackers follow the path of least resistance.
Five days ago, Google released a security update for Chrome that fixes a zero-day in the popular browser. Chrome usually auto-downloads any available updates, but it still may require a complete restart of the browser to install them. If you use Chrome and see a “Relaunch to update” message in the upper right corner of the browser, it’s time to restart.
Apple has just shipped macOS Sonoma 14.5 update, which includes nearly two dozen security patches. To ensure your Mac is up-to-date, go to System Settings, General tab, then Software Update and follow any prompts.
Finally, Adobe has critical security patches available for a range of products, including Acrobat, Reader, Illustrator, Adobe Substance 3D Painter, Adobe Aero, Adobe Animate and Adobe Framemaker.
Regardless of whether you use a Mac or Windows system (or something else), it’s always a good idea to backup your data and or system before applying any security updates. For a closer look at the individual fixes released by Microsoft today, check out the complete list over at the SANS Internet Storm Center. Anyone in charge of maintaining Windows systems in an enterprise environment should keep an eye on askwoody.com, which usually has the scoop on any wonky Windows patches.
Update, May 15, 8:28 a.m.: Corrected misattribution of CVE-2024-30051.
The United States joined the United Kingdom and Australia today in sanctioning 31-year-old Russian national Dmitry Yuryevich Khoroshev as the alleged leader of the infamous ransomware group LockBit. The U.S. Department of Justice also indicted Khoroshev and charged him with using Lockbit to attack more than 2,000 victims and extort at least $100 million in ransomware payments.
Image: U.K. National Crime Agency.
Khoroshev (Дмитрий Юрьевич Хорошев), a resident of Voronezh, Russia, was charged in a 26-count indictment by a grand jury in New Jersey.
“Dmitry Khoroshev conceived, developed, and administered Lockbit, the most prolific ransomware variant and group in the world, enabling himself and his affiliates to wreak havoc and cause billions of dollars in damage to thousands of victims around the globe,” U.S. Attorney Philip R. Sellinger said in a statement released by the Justice Department.
The indictment alleges Khoroshev acted as the LockBit ransomware group’s developer and administrator from its inception in September 2019 through May 2024, and that he typically received a 20 percent share of each ransom payment extorted from LockBit victims.
The government says LockBit victims included individuals, small businesses, multinational corporations, hospitals, schools, nonprofit organizations, critical infrastructure, and government and law-enforcement agencies.
“Khoroshev and his co-conspirators extracted at least $500 million in ransom payments from their victims and caused billions of dollars in broader losses, such as lost revenue, incident response, and recovery,” the DOJ said. “The LockBit ransomware group attacked more than 2,500 victims in at least 120 countries, including 1,800 victims in the United States.”
The unmasking of LockBitSupp comes nearly three months after U.S. and U.K. authorities seized the darknet websites run by LockBit, retrofitting it with press releases about the law enforcement action and free tools to help LockBit victims decrypt infected systems.
The feds used the existing design on LockBit’s victim shaming website to feature press releases and free decryption tools.
One of the blog captions that authorities left on the seized site was a teaser page that read, “Who is LockbitSupp?,” which promised to reveal the true identity of the ransomware group leader. That item featured a countdown clock until the big reveal, but when the site’s timer expired no such details were offered.
Following the FBI’s raid, LockBitSupp took to Russian cybercrime forums to assure his partners and affiliates that the ransomware operation was still fully operational. LockBitSupp also raised another set of darknet websites that soon promised to release data stolen from a number of LockBit victims ransomed prior to the FBI raid.
One of the victims LockBitSupp continued extorting was Fulton County, Ga. Following the FBI raid, LockbitSupp vowed to release sensitive documents stolen from the county court system unless paid a ransom demand before LockBit’s countdown timer expired. But when Fulton County officials refused to pay and the timer expired, no stolen records were ever published. Experts said it was likely the FBI had in fact seized all of LockBit’s stolen data.
LockBitSupp also bragged that their real identity would never be revealed, and at one point offered to pay $10 million to anyone who could discover their real name.
KrebsOnSecurity has been in intermittent contact with LockBitSupp for several months over the course of reporting on different LockBit victims. Reached at the same ToX instant messenger identity that the ransomware group leader has promoted on Russian cybercrime forums, LockBitSupp claimed the authorities named the wrong guy.
“It’s not me,” LockBitSupp replied in Russian. “I don’t understand how the FBI was able to connect me with this poor guy. Where is the logical chain that it is me? Don’t you feel sorry for a random innocent person?”
LockBitSupp, who now has a $10 million bounty for his arrest from the U.S. Department of State, has been known to be flexible with the truth. The Lockbit group routinely practiced “double extortion” against its victims — requiring one ransom payment for a key to unlock hijacked systems, and a separate payment in exchange for a promise to delete data stolen from its victims.
But Justice Department officials say LockBit never deleted its victim data, regardless of whether those organizations paid a ransom to keep the information from being published on LockBit’s victim shaming website.
Khoroshev is the sixth person officially indicted as active members of LockBit. The government says Russian national Artur Sungatov used LockBit ransomware against victims in manufacturing, logistics, insurance and other companies throughout the United States.
Ivan Gennadievich Kondratyev, a.k.a. “Bassterlord,” allegedly deployed LockBit against targets in the United States, Singapore, Taiwan, and Lebanon. Kondratyev is also charged (PDF) with three criminal counts arising from his alleged use of the Sodinokibi (aka “REvil“) ransomware variant to encrypt data, exfiltrate victim information, and extort a ransom payment from a corporate victim based in Alameda County, California.
In May 2023, U.S. authorities unsealed indictments against two alleged LockBit affiliates, Mikhail “Wazawaka” Matveev and Mikhail Vasiliev. In January 2022, KrebsOnSecurity published Who is the Network Access Broker ‘Wazawaka,’ which followed clues from Wazawaka’s many pseudonyms and contact details on the Russian-language cybercrime forums back to a 31-year-old Mikhail Matveev from Abaza, RU.
Matveev remains at large, presumably still in Russia. Meanwhile, the U.S. Department of State has a standing $10 million reward offer for information leading to Matveev’s arrest.
Vasiliev, 35, of Bradford, Ontario, Canada, is in custody in Canada awaiting extradition to the United States (the complaint against Vasiliev is at this PDF).
In June 2023, Russian national Ruslan Magomedovich Astamirov was charged in New Jersey for his participation in the LockBit conspiracy, including the deployment of LockBit against victims in Florida, Japan, France, and Kenya. Astamirov is currently in custody in the United States awaiting trial.
The Justice Department is urging victims targeted by LockBit to contact the FBI at https://lockbitvictims.ic3.gov/ to file an official complaint, and to determine whether affected systems can be successfully decrypted.
Virtual private networking (VPN) companies market their services as a way to prevent anyone from snooping on your Internet usage. But new research suggests this is a dangerous assumption when connecting to a VPN via an untrusted network, because attackers on the same network could force a target’s traffic off of the protection provided by their VPN without triggering any alerts to the user.
Image: Shutterstock.
When a device initially tries to connect to a network, it broadcasts a message to the entire local network stating that it is requesting an Internet address. Normally, the only system on the network that notices this request and replies is the router responsible for managing the network to which the user is trying to connect.
The machine on a network responsible for fielding these requests is called a Dynamic Host Configuration Protocol (DHCP) server, which will issue time-based leases for IP addresses. The DHCP server also takes care of setting a specific local address — known as an Internet gateway — that all connecting systems will use as a primary route to the Web.
VPNs work by creating a virtual network interface that serves as an encrypted tunnel for communications. But researchers at Leviathan Security say they’ve discovered it’s possible to abuse an obscure feature built into the DHCP standard so that other users on the local network are forced to connect to a rogue DHCP server.
“Our technique is to run a DHCP server on the same network as a targeted VPN user and to also set our DHCP configuration to use itself as a gateway,” Leviathan researchers Lizzie Moratti and Dani Cronce wrote. “When the traffic hits our gateway, we use traffic forwarding rules on the DHCP server to pass traffic through to a legitimate gateway while we snoop on it.”
The feature being abused here is known as DHCP option 121, and it allows a DHCP server to set a route on the VPN user’s system that is more specific than those used by most VPNs. Abusing this option, Leviathan found, effectively gives an attacker on the local network the ability to set up routing rules that have a higher priority than the routes for the virtual network interface that the target’s VPN creates.
“Pushing a route also means that the network traffic will be sent over the same interface as the DHCP server instead of the virtual network interface,” the Leviathan researchers said. “This is intended functionality that isn’t clearly stated in the RFC [standard]. Therefore, for the routes we push, it is never encrypted by the VPN’s virtual interface but instead transmitted by the network interface that is talking to the DHCP server. As an attacker, we can select which IP addresses go over the tunnel and which addresses go over the network interface talking to our DHCP server.”
Leviathan found they could force VPNs on the local network that already had a connection to arbitrarily request a new one. In this well-documented tactic, known as a DHCP starvation attack, an attacker floods the DHCP server with requests that consume all available IP addresses that can be allocated. Once the network’s legitimate DHCP server is completely tied up, the attacker can then have their rogue DHCP server respond to all pending requests.
“This technique can also be used against an already established VPN connection once the VPN user’s host needs to renew a lease from our DHCP server,” the researchers wrote. “We can artificially create that scenario by setting a short lease time in the DHCP lease, so the user updates their routing table more frequently. In addition, the VPN control channel is still intact because it already uses the physical interface for its communication. In our testing, the VPN always continued to report as connected, and the kill switch was never engaged to drop our VPN connection.”
The researchers say their methods could be used by an attacker who compromises a DHCP server or wireless access point, or by a rogue network administrator who owns the infrastructure themselves and maliciously configures it. Alternatively, an attacker could set up an “evil twin” wireless hotspot that mimics the signal broadcast by a legitimate provider.
Bill Woodcock is executive director at Packet Clearing House, a nonprofit based in San Francisco. Woodcock said Option 121 has been included in the DHCP standard since 2002, which means the attack described by Leviathan has technically been possible for the last 22 years.
“They’re realizing now that this can be used to circumvent a VPN in a way that’s really problematic, and they’re right,” Woodcock said.
Woodcock said anyone who might be a target of spear phishing attacks should be very concerned about using VPNs on an untrusted network.
“Anyone who is in a position of authority or maybe even someone who is just a high net worth individual, those are all very reasonable targets of this attack,” he said. “If I were trying to do an attack against someone at a relatively high security company and I knew where they typically get their coffee or sandwich at twice a week, this is a very effective tool in that toolbox. I’d be a little surprised if it wasn’t already being exploited in that way, because again this isn’t rocket science. It’s just thinking a little outside the box.”
Successfully executing this attack on a network likely would not allow an attacker to see all of a target’s traffic or browsing activity. That’s because for the vast majority of the websites visited by the target, the content is encrypted (the site’s address begins with https://). However, an attacker would still be able to see the metadata — such as the source and destination addresses — of any traffic flowing by.
KrebsOnSecurity shared Leviathan’s research with John Kristoff, founder of dataplane.org and a PhD candidate in computer science at the University of Illinois Chicago. Kristoff said practically all user-edge network gear, including WiFi deployments, support some form of rogue DHCP server detection and mitigation, but that it’s unclear how widely deployed those protections are in real-world environments.
“However, and I think this is a key point to emphasize, an untrusted network is an untrusted network, which is why you’re usually employing the VPN in the first place,” Kristoff said. “If [the] local network is inherently hostile and has no qualms about operating a rogue DHCP server, then this is a sneaky technique that could be used to de-cloak some traffic – and if done carefully, I’m sure a user might never notice.”
According to Leviathan, there are several ways to minimize the threat from rogue DHCP servers on an unsecured network. One is using a device powered by the Android operating system, which apparently ignores DHCP option 121.
Relying on a temporary wireless hotspot controlled by a cellular device you own also effectively blocks this attack.
“They create a password-locked LAN with automatic network address translation,” the researchers wrote of cellular hot-spots. “Because this network is completely controlled by the cellular device and requires a password, an attacker should not have local network access.”
Leviathan’s Moratti said another mitigation is to run your VPN from inside of a virtual machine (VM) — like Parallels, VMware or VirtualBox. VPNs run inside of a VM are not vulnerable to this attack, Moratti said, provided they are not run in “bridged mode,” which causes the VM to replicate another node on the network.
In addition, a technology called “deep packet inspection” can be used to deny all in- and outbound traffic from the physical interface except for the DHCP and the VPN server. However, Leviathan says this approach opens up a potential “side channel” attack that could be used to determine the destination of traffic.
“This could be theoretically done by performing traffic analysis on the volume a target user sends when the attacker’s routes are installed compared to the baseline,” they wrote. “In addition, this selective denial-of-service is unique as it could be used to censor specific resources that an attacker doesn’t want a target user to connect to even while they are using the VPN.”
Moratti said Leviathan’s research shows that many VPN providers are currently making promises to their customers that their technology can’t keep.
“VPNs weren’t designed to keep you more secure on your local network, but to keep your traffic more secure on the Internet,” Moratti said. “When you start making assurances that your product protects people from seeing your traffic, there’s an assurance or promise that can’t be met.”
A copy of Leviathan’s research, along with code intended to allow others to duplicate their findings in a lab environment, is available here.
A 26-year-old Finnish man was sentenced to more than six years in prison today after being convicted of hacking into an online psychotherapy clinic, leaking tens of thousands of patient therapy records, and attempting to extort the clinic and patients.
On October 21, 2020, the Vastaamo Psychotherapy Center in Finland became the target of blackmail when a tormentor identified as “ransom_man” demanded payment of 40 bitcoins (~450,000 euros at the time) in return for a promise not to publish highly sensitive therapy session notes Vastaamo had exposed online.
Ransom_man announced on the dark web that he would start publishing 100 patient profiles every 24 hours. When Vastaamo declined to pay, ransom_man shifted to extorting individual patients. According to Finnish police, some 22,000 victims reported extortion attempts targeting them personally, targeted emails that threatened to publish their therapy notes online unless paid a 500 euro ransom.
Finnish prosecutors quickly zeroed in on a suspect: Julius “Zeekill” Kivimäki, a notorious criminal hacker convicted of committing tens of thousands of cybercrimes before he became an adult. After being charged with the attack in October 2022, Kivimäki fled the country. He was arrested four months later in France, hiding out under an assumed name and passport.
Antti Kurittu is a former criminal investigator who worked on an investigation involving Kivimäki’s use of the Zbot botnet, among other activities Kivimäki engaged in as a member of the hacker group Hack the Planet (HTP).
Kurittu said the prosecution had demanded at least seven years in jail, and that the sentence handed down was six years and three months. Kurittu said prosecutors knocked a few months off of Kivimäki’s sentence because he agreed to pay compensation to his victims, and that Kivimäki will remain in prison during any appeal process.
“I think the sentencing was as expected, knowing the Finnish judicial system,” Kurittu told KrebsOnSecurity. “As Kivimäki has not been sentenced to a non-suspended prison sentence during the last five years, he will be treated as a first-timer, his previous convictions notwithstanding.”
But because juvenile convictions in Finland don’t count towards determining whether somebody is a first-time offender, Kivimäki will end up serving approximately half of his sentence.
“This seems like a short sentence when taking into account the gravity of his actions and the life-altering consequences to thousands of people, but it’s almost the maximum the law allows for,” Kurittu said.
Kivimäki initially gained notoriety as a self-professed member of the Lizard Squad, a mainly low-skilled hacker group that specialized in DDoS attacks. But American and Finnish investigators say Kivimäki’s involvement in cybercrime dates back to at least 2008, when he was introduced to a founding member of what would soon become HTP.
Finnish police said Kivimäki also used the nicknames “Ryan”, “RyanC” and “Ryan Cleary” (Ryan Cleary was actually a member of a rival hacker group — LulzSec — who was sentenced to prison for hacking).
Kivimäki and other HTP members were involved in mass-compromising web servers using known vulnerabilities, and by 2012 Kivimäki’s alias Ryan Cleary was selling access to those servers in the form of a DDoS-for-hire service. Kivimäki was 15 years old at the time.
In 2013, investigators going through devices seized from Kivimäki found computer code that had been used to crack more than 60,000 web servers using a previously unknown vulnerability in Adobe’s ColdFusion software. KrebsOnSecurity detailed the work of HTP in September 2013, after the group compromised servers inside data brokers LexisNexis, Kroll, and Dun & Bradstreet.
The group used the same ColdFusion flaws to break into the National White Collar Crime Center (NWC3), a non-profit that provides research and investigative support to the U.S. Federal Bureau of Investigation (FBI).
As KrebsOnSecurity reported at the time, this small ColdFusion botnet of data broker servers was being controlled by the same cybercriminals who’d assumed control over SSNDOB, which operated one of the underground’s most reliable services for obtaining Social Security Number, dates of birth and credit file information on U.S. residents.
Kivimäki was responsible for making an August 2014 bomb threat against former Sony Online Entertainment President John Smedley that grounded an American Airlines plane. Kivimäki also was involved in calling in multiple fake bomb threats and “swatting” incidents — reporting fake hostage situations at an address to prompt a heavily armed police response to that location.
Ville Tapio, the former CEO of Vastaamo, was fired and also prosecuted following the breach. Ransom_man bragged about Vastaamo’s sloppy security, noting the company had used the laughably weak username and password “root/root” to protect sensitive patient records.
Investigators later found Vastaamo had originally been hacked in 2018 and again in 2019. In April 2023, a Finnish court handed down a three-month sentence for Tapio, but that sentence was suspended because he had no previous criminal record.
The U.S. Federal Communications Commission (FCC) today levied fines totaling nearly $200 million against the four major carriers — including AT&T, Sprint, T-Mobile and Verizon — for illegally sharing access to customers’ location information without consent.
The fines mark the culmination of a more than four-year investigation into the actions of the major carriers. In February 2020, the FCC put all four wireless providers on notice that their practices of sharing access to customer location data were likely violating the law.
The FCC said it found the carriers each sold access to its customers’ location information to ‘aggregators,’ who then resold access to the information to third-party location-based service providers.
“In doing so, each carrier attempted to offload its obligations to obtain customer consent onto downstream recipients of location information, which in many instances meant that no valid customer consent was obtained,” an FCC statement on the action reads. “This initial failure was compounded when, after becoming aware that their safeguards were ineffective, the carriers continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.”
The FCC’s findings against AT&T, for example, show that AT&T sold customer location data directly or indirectly to at least 88 third-party entities. The FCC found Verizon sold access to customer location data (indirectly or directly) to 67 third-party entities. Location data for Sprint customers found its way to 86 third-party entities, and to 75 third-parties in the case of T-Mobile customers.
The commission said it took action after Sen. Ron Wyden (D-Ore.) sent a letter to the FCC detailing how a company called Securus Technologies had been selling location data on customers of virtually any major mobile provider to law enforcement officials.
That same month, KrebsOnSecurity broke the news that LocationSmart — a data aggregation firm working with the major wireless carriers — had a free, unsecured demo of its service online that anyone could abuse to find the near-exact location of virtually any mobile phone in North America.
The carriers promised to “wind down” location data sharing agreements with third-party companies. But in 2019, reporting at Vice.com showed that little had changed, detailing how reporters were able to locate a test phone after paying $300 to a bounty hunter who simply bought the data through a little-known third-party service.
Sen. Wyden said no one who signed up for a cell plan thought they were giving permission for their phone company to sell a detailed record of their movements to anyone with a credit card.
“I applaud the FCC for following through on my investigation and holding these companies accountable for putting customers’ lives and privacy at risk,” Wyden said in a statement today.
The FCC fined Sprint and T-Mobile $12 million and $80 million respectively. AT&T was fined more than $57 million, while Verizon received a $47 million penalty. Still, these fines represent a tiny fraction of each carrier’s annual revenues. For example, $47 million is less than one percent of Verizon’s total wireless service revenue in 2023, which was nearly $77 billion.
The fine amounts vary because they were calculated based in part on the number of days that the carriers continued sharing customer location data after being notified that doing so was illegal (the agency also considered the number of active third-party location data sharing agreements). The FCC notes that AT&T and Verizon each took more than 320 days from the publication of the Times story to wind down their data sharing agreements; T-Mobile took 275 days; Sprint kept sharing customer location data for 386 days.
Update, 6:25 p.m. ET: Clarified that the FCC launched its investigation at the request of Sen. Wyden.
The U.S. government is warning that “smart locks” securing entry to an estimated 50,000 dwellings nationwide contain hard-coded credentials that can be used to remotely open any of the locks. The lock’s maker Chirp Systems remains unresponsive, even though it was first notified about the critical weakness in March 2021. Meanwhile, Chirp’s parent company, RealPage, Inc., is being sued by multiple U.S. states for allegedly colluding with landlords to illegally raise rents.
On March 7, 2024, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) warned about a remotely exploitable vulnerability with “low attack complexity” in Chirp Systems smart locks.
“Chirp Access improperly stores credentials within its source code, potentially exposing sensitive information to unauthorized access,” CISA’s alert warned, assigning the bug a CVSS (badness) rating of 9.1 (out of a possible 10). “Chirp Systems has not responded to requests to work with CISA to mitigate this vulnerability.”
Matt Brown, the researcher CISA credits with reporting the flaw, is a senior systems development engineer at Amazon Web Services. Brown said he discovered the weakness and reported it to Chirp in March 2021, after the company that manages his apartment building started using Chirp smart locks and told everyone to install Chirp’s app to get in and out of their apartments.
“I use Android, which has a pretty simple workflow for downloading and decompiling the APK apps,” Brown told KrebsOnSecurity. “Given that I am pretty picky about what I trust on my devices, I downloaded Chirp and after decompiling, found that they were storing passwords and private key strings in a file.”
Using those hard-coded credentials, Brown found an attacker could then connect to an application programming interface (API) that Chirp uses which is managed by smart lock vendor August.com, and use that to enumerate and remotely lock or unlock any door in any building that uses the technology.
Update, April 18, 11:55 a.m. ET: August has provided a statement saying it does not believe August or Yale locks are vulnerable to the hack described by Brown.
“We were recently made aware of a vulnerability disclosure regarding access control systems provided by Chirp, using August and Yale locks in multifamily housing,” the company said. “Upon learning of these reports, we immediately and thoroughly investigated these claims. Our investigation found no evidence that would substantiate the vulnerability claims in either our product or Chirp’s as it relates to our systems.”
Update, April 25, 2:45 p.m. ET: Based on feedback from Chirp, CISA has downgraded the severity of this flaw and revised their security advisory to say that the hard-coded credentials do not appear to expose the devices to remote locking or unlocking. CISA says the hardcoded credentials could be used by an attacker within the range of Bluetooth (~30 meters) “to change the configuration settings within the Bluetooth beacon, effectively removing Bluetooth visibility from the device. This does not affect the device’s ability to lock or unlock access points, and access points can still be operated remotely by unauthorized users via other means.”
Brown said when he complained to his leasing office, they sold him a small $50 key fob that uses Near-Field Communications (NFC) to toggle the lock when he brings the fob close to his front door. But he said the fob doesn’t eliminate the ability for anyone to remotely unlock his front door using the exposed credentials and the Chirp mobile app.
Also, the fobs pass the credentials to his front door over the air in plain text, meaning someone could clone the fob just by bumping against him with a smartphone app made to read and write NFC tags.
Neither August nor Chirp Systems responded to requests for comment. It’s unclear exactly how many apartments and other residences are using the vulnerable Chirp locks, but multiple articles about the company from 2020 state that approximately 50,000 units use Chirp smart locks with August’s API.
Roughly a year before Brown reported the flaw to Chirp Systems, the company was bought by RealPage, a firm founded in 1998 as a developer of multifamily property management and data analytics software. In 2021, RealPage was acquired by the private equity giant Thoma Bravo.
Brown said the exposure he found in Chirp’s products is “an obvious flaw that is super easy to fix.”
“It’s just a matter of them being motivated to do it,” he said. “But they’re part of a private equity company now, so they’re not answerable to anybody. It’s too bad, because it’s not like residents of [the affected] properties have another choice. It’s either agree to use the app or move.”
In October 2022, an investigation by ProPublica examined RealPage’s dominance in the rent-setting software market, and that it found “uses a mysterious algorithm to help landlords push the highest possible rents on tenants.”
“For tenants, the system upends the practice of negotiating with apartment building staff,” ProPublica found. “RealPage discourages bargaining with renters and has even recommended that landlords in some cases accept a lower occupancy rate in order to raise rents and make more money. One of the algorithm’s developers told ProPublica that leasing agents had ‘too much empathy’ compared to computer generated pricing.”
Last year, the U.S. Department of Justice threw its weight behind a massive lawsuit filed by dozens of tenants who are accusing the $9 billion apartment software company of helping landlords collude to inflate rents.
In February 2024, attorneys general for Arizona and the District of Columbia sued RealPage, alleging RealPage’s software helped create a rental monopoly.
If only Patch Tuesdays came around infrequently — like total solar eclipse rare — instead of just creeping up on us each month like The Man in the Moon. Although to be fair, it would be tough for Microsoft to eclipse the number of vulnerabilities fixed in this month’s patch batch — a record 147 flaws in Windows and related software.
Yes, you read that right. Microsoft today released updates to address 147 security holes in Windows, Office, Azure, .NET Framework, Visual Studio, SQL Server, DNS Server, Windows Defender, Bitlocker, and Windows Secure Boot.
“This is the largest release from Microsoft this year and the largest since at least 2017,” said Dustin Childs, from Trend Micro’s Zero Day Initiative (ZDI). “As far as I can tell, it’s the largest Patch Tuesday release from Microsoft of all time.”
Tempering the sheer volume of this month’s patches is the middling severity of many of the bugs. Only three of April’s vulnerabilities earned Microsoft’s most-dire “critical” rating, meaning they can be abused by malware or malcontents to take remote control over unpatched systems with no help from users.
Most of the flaws that Microsoft deems “more likely to be exploited” this month are marked as “important,” which usually involve bugs that require a bit more user interaction (social engineering) but which nevertheless can result in system security bypass, compromise, and the theft of critical assets.
Ben McCarthy, lead cyber security engineer at Immersive Labs called attention to CVE-2024-20670, an Outlook for Windows spoofing vulnerability described as being easy to exploit. It involves convincing a user to click on a malicious link in an email, which can then steal the user’s password hash and authenticate as the user in another Microsoft service.
Another interesting bug McCarthy pointed to is CVE-2024-29063, which involves hard-coded credentials in Azure’s search backend infrastructure that could be gleaned by taking advantage of Azure AI search.
“This along with many other AI attacks in recent news shows a potential new attack surface that we are just learning how to mitigate against,” McCarthy said. “Microsoft has updated their backend and notified any customers who have been affected by the credential leakage.”
CVE-2024-29988 is a weakness that allows attackers to bypass Windows SmartScreen, a technology Microsoft designed to provide additional protections for end users against phishing and malware attacks. Childs said one of ZDI’s researchers found this vulnerability being exploited in the wild, although Microsoft doesn’t currently list CVE-2024-29988 as being exploited.
“I would treat this as in the wild until Microsoft clarifies,” Childs said. “The bug itself acts much like CVE-2024-21412 – a [zero-day threat from February] that bypassed the Mark of the Web feature and allows malware to execute on a target system. Threat actors are sending exploits in a zipped file to evade EDR/NDR detection and then using this bug (and others) to bypass Mark of the Web.”
Update, 7:46 p.m. ET: A previous version of this story said there were no zero-day vulnerabilities fixed this month. BleepingComputer reports that Microsoft has since confirmed that there are actually two zero-days. One is the flaw Childs just mentioned (CVE-2024-21412), and the other is CVE-2024-26234, described as a “proxy driver spoofing” weakness.
Satnam Narang at Tenable notes that this month’s release includes fixes for two dozen flaws in Windows Secure Boot, the majority of which are considered “Exploitation Less Likely” according to Microsoft.
“However, the last time Microsoft patched a flaw in Windows Secure Boot in May 2023 had a notable impact as it was exploited in the wild and linked to the BlackLotus UEFI bootkit, which was sold on dark web forums for $5,000,” Narang said. “BlackLotus can bypass functionality called secure boot, which is designed to block malware from being able to load when booting up. While none of these Secure Boot vulnerabilities addressed this month were exploited in the wild, they serve as a reminder that flaws in Secure Boot persist, and we could see more malicious activity related to Secure Boot in the future.”
For links to individual security advisories indexed by severity, check out ZDI’s blog and the Patch Tuesday post from the SANS Internet Storm Center. Please consider backing up your data or your drive before updating, and drop a note in the comments here if you experience any issues applying these fixes.
Adobe today released nine patches tackling at least two dozen vulnerabilities in a range of software products, including Adobe After Effects, Photoshop, Commerce, InDesign, Experience Manager, Media Encoder, Bridge, Illustrator, and Adobe Animate.
KrebsOnSecurity needs to correct the record on a point mentioned at the end of March’s “Fat Patch Tuesday” post, which looked at new AI capabilities built into Adobe Acrobat that are turned on by default. Adobe has since clarified that its apps won’t use AI to auto-scan your documents, as the original language in its FAQ suggested.
“In practice, no document scanning or analysis occurs unless a user actively engages with the AI features by agreeing to the terms, opening a document, and selecting the AI Assistant or generative summary buttons for that specific document,” Adobe said earlier this month.
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A cybercrook who has been setting up websites that mimic the self-destructing message service privnote.com accidentally exposed the breadth of their operations recently when they threatened to sue a software company. The disclosure revealed a profitable network of phishing sites that behave and look like the real Privnote, except that any messages containing cryptocurrency addresses will be automatically altered to include a different payment address controlled by the scammers.
The real Privnote, at privnote.com.
Launched in 2008, privnote.com employs technology that encrypts each message so that even Privnote itself cannot read its contents. And it doesn’t send or receive messages. Creating a message merely generates a link. When that link is clicked or visited, the service warns that the message will be gone forever after it is read.
Privnote’s ease-of-use and popularity among cryptocurrency enthusiasts has made it a perennial target of phishers, who erect Privnote clones that function more or less as advertised but also quietly inject their own cryptocurrency payment addresses when a note is created that contains crypto wallets.
Last month, a new user on GitHub named fory66399 lodged a complaint on the “issues” page for MetaMask, a software cryptocurrency wallet used to interact with the Ethereum blockchain. Fory66399 insisted that their website — privnote[.]co — was being wrongly flagged by MetaMask’s “eth-phishing-detect” list as malicious.
“We filed a lawsuit with a lawyer for dishonestly adding a site to the block list, damaging reputation, as well as ignoring the moderation department and ignoring answers!” fory66399 threatened. “Provide evidence or I will demand compensation!”
MetaMask’s lead product manager Taylor Monahan replied by posting several screenshots of privnote[.]co showing the site did indeed swap out any cryptocurrency addresses.
After being told where they could send a copy of their lawsuit, Fory66399 appeared to become flustered, and proceeded to mention a number of other interesting domain names:
You sent me screenshots from some other site! It’s red!!!!
The tornote.io website has a different color altogether
The privatenote,io website also has a different color! What’s wrong?????
A search at DomainTools.com for privatenote[.]io shows it has been registered to two names over as many years, including Andrey Sokol from Moscow and Alexandr Ermakov from Kiev. There is no indication these are the real names of the phishers, but the names are useful in pointing to other sites targeting Privnote since 2020.
DomainTools says other domains registered to Alexandr Ermakov include pirvnota[.]com, privatemessage[.]net, privatenote[.]io, and tornote[.]io.
A screenshot of the phishing domain privatemessage dot net.
The registration records for pirvnota[.]com at one point were updated from Andrey Sokol to “BPW” as the registrant organization, and “Tambov district” in the registrant state/province field. Searching DomainTools for domains that include both of these terms reveals pirwnote[.]com.
Other Privnote phishing domains that also phoned home to the same Internet address as pirwnote[.]com include privnode[.]com, privnate[.]com, and prevnóte[.]com. Pirwnote[.]com is currently selling security cameras made by the Chinese manufacturer Hikvision, via an Internet address based in Hong Kong.
It appears someone has gone to great lengths to make tornote[.]io seem like a legitimate website. For example, this account at Medium has authored more than a dozen blog posts in the past year singing the praises of Tornote as a secure, self-destructing messaging service. However, testing shows tornote[.]io will also replace any cryptocurrency addresses in messages with their own payment address.
These malicious note sites attract visitors by gaming search engine results to make the phishing domains appear prominently in search results for “privnote.” A search in Google for “privnote” currently returns tornote[.]io as the fifth result. Like other phishing sites tied to this network, Tornote will use the same cryptocurrency addresses for roughly 5 days, and then rotate in new payment addresses.
Tornote changed the cryptocurrency address entered into a test note to this address controlled by the phishers.
Throughout 2023, Tornote was hosted with the Russian provider DDoS-Guard, at the Internet address 186.2.163[.]216. A review of the passive DNS records tied to this address shows that apart from subdomains dedicated to tornote[.]io, the main other domain at this address was hkleaks[.]ml.
In August 2019, a slew of websites and social media channels dubbed “HKLEAKS” began doxing the identities and personal information of pro-democracy activists in Hong Kong. According to a report (PDF) from Citizen Lab, hkleaks[.]ml was the second domain that appeared as the perpetrators began to expand the list of those doxed.
HKleaks, as indexed by The Wayback Machine.
DomainTools shows there are more than 1,000 other domains whose registration records include the organization name “BPW” and “Tambov District” as the location. Virtually all of those domains were registered through one of two registrars — Hong Kong-based Nicenic and Singapore-based WebCC — and almost all appear to be phishing or pill-spam related.
Among those is rustraitor[.]info, a website erected after Russia invaded Ukraine in early 2022 that doxed Russians perceived to have helped the Ukrainian cause.
An archive.org copy of Rustraitor.
In keeping with the overall theme, these phishing domains appear focused on stealing usernames and passwords to some of the cybercrime underground’s busiest shops, including Brian’s Club. What do all the phished sites have in common? They all accept payment via virtual currencies.
It appears MetaMask’s Monahan made the correct decision in forcing these phishers to tip their hand: Among the websites at that DDoS-Guard address are multiple MetaMask phishing domains, including metarrnask[.]com, meternask[.]com, and rnetamask[.]com.
How profitable are these private note phishing sites? Reviewing the four malicious cryptocurrency payment addresses that the attackers swapped into notes passed through privnote[.]co (as pictured in Monahan’s screenshot above) shows that between March 15 and March 19, 2024, those address raked in and transferred out nearly $18,000 in cryptocurrencies. And that’s just one of their phishing websites.
Roughly nine years ago, KrebsOnSecurity profiled a Pakistan-based cybercrime group called “The Manipulaters,” a sprawling web hosting network of phishing and spam delivery platforms. In January 2024, The Manipulaters pleaded with this author to unpublish previous stories about their work, claiming the group had turned over a new leaf and gone legitimate. But new research suggests that while they have improved the quality of their products and services, these nitwits still fail spectacularly at hiding their illegal activities.
In May 2015, KrebsOnSecurity published a brief writeup about the brazen Manipulaters team, noting that they openly operated hundreds of web sites selling tools designed to trick people into giving up usernames and passwords, or deploying malicious software on their PCs.
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold on the domain heartsender,com. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed as long as possible. Image: DomainTools.
The core brand of The Manipulaters has long been a shared cybercriminal identity named “Saim Raza,” who for the past decade has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” “FudCo,” etc. The term “FUD” in those names stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
A September 2021 story here checked in on The Manipulaters, and found that Saim Raza and company were prospering under their FudCo brands, which they secretly managed from a front company called We Code Solutions.
That piece worked backwards from all of the known Saim Raza email addresses to identify Facebook profiles for multiple We Code Solutions employees, many of whom could be seen celebrating company anniversaries gathered around a giant cake with the words “FudCo” painted in icing.
Since that story ran, KrebsOnSecurity has heard from this Saim Raza identity on two occasions. The first was in the weeks following the Sept. 2021 piece, when one of Saim Raza’s known email addresses — bluebtcus@gmail.com — pleaded to have the story taken down.
“Hello, we already leave that fud etc before year,” the Saim Raza identity wrote. “Why you post us? Why you destroy our lifes? We never harm anyone. Please remove it.”
Not wishing to be manipulated by a phishing gang, KrebsOnSecurity ignored those entreaties. But on Jan. 14, 2024, KrebsOnSecurity heard from the same bluebtcus@gmail.com address, apropos of nothing.
“Please remove this article,” Sam Raza wrote, linking to the 2021 profile. “Please already my police register case on me. I already leave everything.”
Asked to elaborate on the police investigation, Saim Raza said they were freshly released from jail.
“I was there many days,” the reply explained. “Now back after bail. Now I want to start my new work.”
Exactly what that “new work” might entail, Saim Raza wouldn’t say. But a new report from researchers at DomainTools.com finds that several computers associated with The Manipulaters have been massively hacked by malicious data- and password-snarfing malware for quite some time.
DomainTools says the malware infections on Manipulaters PCs exposed “vast swaths of account-related data along with an outline of the group’s membership, operations, and position in the broader underground economy.”
“Curiously, the large subset of identified Manipulaters customers appear to be compromised by the same stealer malware,” DomainTools wrote. “All observed customer malware infections began after the initial compromise of Manipulaters PCs, which raises a number of questions regarding the origin of those infections.”
A number of questions, indeed. The core Manipulaters product these days is a spam delivery service called HeartSender, whose homepage openly advertises phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
A screenshot of the homepage of HeartSender 4 displays an IP address tied to fudtoolshop@gmail.com. Image: DomainTools.
HeartSender customers can interact with the subscription service via the website, but the product appears to be far more effective and user-friendly if one downloads HeartSender as a Windows executable program. Whether that HeartSender program was somehow compromised and used to infect the service’s customers is unknown.
However, DomainTools also found the hosted version of HeartSender service leaks an extraordinary amount of user information that probably is not intended to be publicly accessible. Apparently, the HeartSender web interface has several webpages that are accessible to unauthenticated users, exposing customer credentials along with support requests to HeartSender developers.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table “User Feedbacks” (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain. Given the risk for abuse, this domain will not be published.”
This is hardly the first time The Manipulaters have shot themselves in the foot. In 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations. That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that focuses on connecting cybercriminals to their real-life identities.
Currently, The Manipulaters seem focused on building out and supporting HeartSender, which specializes in spam and email-to-SMS spamming services.
“The Manipulaters’ newfound interest in email-to-SMS spam could be in response to the massive increase in smishing activity impersonating the USPS,” DomainTools wrote. “Proofs posted on HeartSender’s Telegram channel contain numerous references to postal service impersonation, including proving delivery of USPS-themed phishing lures and the sale of a USPS phishing kit.”
Reached via email, the Saim Raza identity declined to respond to questions about the DomainTools findings.
“First [of] all we never work on virus or compromised computer etc,” Raza replied. “If you want to write like that fake go ahead. Second I leave country already. If someone bind anything with exe file and spread on internet its not my fault.”
Asked why they left Pakistan, Saim Raza said the authorities there just wanted to shake them down.
“After your article our police put FIR on my [identity],” Saim Raza explained. “FIR” in this case stands for “First Information Report,” which is the initial complaint in the criminal justice system of Pakistan.
“They only get money from me nothing else,” Saim Raza continued. “Now some officers ask for money again again. Brother, there is no good law in Pakistan just they need money.”
Saim Raza has a history of being slippery with the truth, so who knows whether The Manipulaters and/or its leaders have in fact fled Pakistan (it may be more of an extended vacation abroad). With any luck, these guys will soon venture into a more Western-friendly, “good law” nation and receive a warm welcome by the local authorities.
It’s not unusual for the data brokers behind people-search websites to use pseudonyms in their day-to-day lives (you would, too). Some of these personal data purveyors even try to reinvent their online identities in a bid to hide their conflicts of interest. But it’s not every day you run across a US-focused people-search network based in China whose principal owners all appear to be completely fabricated identities.
Responding to a reader inquiry concerning the trustworthiness of a site called TruePeopleSearch[.]net, KrebsOnSecurity began poking around. The site offers to sell reports containing photos, police records, background checks, civil judgments, contact information “and much more!” According to LinkedIn and numerous profiles on websites that accept paid article submissions, the founder of TruePeopleSearch is Marilyn Gaskell from Phoenix, Ariz.
The saucy yet studious LinkedIn profile for Marilyn Gaskell.
Ms. Gaskell has been quoted in multiple “articles” about random subjects, such as this article at HRDailyAdvisor about the pros and cons of joining a company-led fantasy football team.
“Marilyn Gaskell, founder of TruePeopleSearch, agrees that not everyone in the office is likely to be a football fan and might feel intimidated by joining a company league or left out if they don’t join; however, her company looked for ways to make the activity more inclusive,” this paid story notes.
Also quoted in this article is Sally Stevens, who is cited as HR Manager at FastPeopleSearch[.]io.
Sally Stevens, the phantom HR Manager for FastPeopleSearch.
“Fantasy football provides one way for employees to set aside work matters for some time and have fun,” Stevens contributed. “Employees can set a special league for themselves and regularly check and compare their scores against one another.”
Imagine that: Two different people-search companies mentioned in the same story about fantasy football. What are the odds?
Both TruePeopleSearch and FastPeopleSearch allow users to search for reports by first and last name, but proceeding to order a report prompts the visitor to purchase the file from one of several established people-finder services, including BeenVerified, Intelius, and Spokeo.
DomainTools.com shows that both TruePeopleSearch and FastPeopleSearch appeared around 2020 and were registered through Alibaba Cloud, in Beijing, China. No other information is available about these domains in their registration records, although both domains appear to use email servers based in China.
Sally Stevens’ LinkedIn profile photo is identical to a stock image titled “beautiful girl” from Adobe.com. Ms. Stevens is also quoted in a paid blog post at ecogreenequipment.com, as is Alina Clark, co-founder and marketing director of CocoDoc, an online service for editing and managing PDF documents.
The profile photo for Alina Clark is a stock photo appearing on more than 100 websites.
Scouring multiple image search sites reveals Ms. Clark’s profile photo on LinkedIn is another stock image that is currently on more than 100 different websites, including Adobe.com. Cocodoc[.]com was registered in June 2020 via Alibaba Cloud Beijing in China.
The same Alina Clark and photo materialized in a paid article at the website Ceoblognation, which in 2021 included her at #11 in a piece called “30 Entrepreneurs Describe The Big Hairy Audacious Goals (BHAGs) for Their Business.” It’s also worth noting that Ms. Clark is currently listed as a “former Forbes Council member” at the media outlet Forbes.com.
Entrepreneur #6 is Stephen Curry, who is quoted as CEO of CocoSign[.]com, a website that claims to offer an “easier, quicker, safer eSignature solution for small and medium-sized businesses.” Incidentally, the same photo for Stephen Curry #6 is also used in this “article” for #22 Jake Smith, who is named as the owner of a different company.
Stephen Curry, aka Jake Smith, aka no such person.
Mr. Curry’s LinkedIn profile shows a young man seated at a table in front of a laptop, but an online image search shows this is another stock photo. Cocosign[.]com was registered in June 2020 via Alibaba Cloud Beijing. No ownership details are available in the domain registration records.
Listed at #13 in that 30 Entrepreneurs article is Eden Cheng, who is cited as co-founder of PeopleFinderFree[.]com. KrebsOnSecurity could not find a LinkedIn profile for Ms. Cheng, but a search on her profile image from that Entrepreneurs article shows the same photo for sale at Shutterstock and other stock photo sites.
DomainTools says PeopleFinderFree was registered through Alibaba Cloud, Beijing. Attempts to purchase reports through PeopleFinderFree produce a notice saying the full report is only available via Spokeo.com.
Lynda Fairly is Entrepreneur #24, and she is quoted as co-founder of Numlooker[.]com, a domain registered in April 2021 through Alibaba in China. Searches for people on Numlooker forward visitors to Spokeo.
The photo next to Ms. Fairly’s quote in Entrepreneurs matches that of a LinkedIn profile for Lynda Fairly. But a search on that photo shows this same portrait has been used by many other identities and names, including a woman from the United Kingdom who’s a cancer survivor and mother of five; a licensed marriage and family therapist in Canada; a software security engineer at Quora; a journalist on Twitter/X; and a marketing expert in Canada.
Cocofinder[.]com is a people-search service that launched in Sept. 2019, through Alibaba in China. Cocofinder lists its market officer as Harriet Chan, but Ms. Chan’s LinkedIn profile is just as sparse on work history as the other people-search owners mentioned already. An image search online shows that outside of LinkedIn, the profile photo for Ms. Chan has only ever appeared in articles at pay-to-play media sites, like this one from outbackteambuilding.com.
Perhaps because Cocodoc and Cocosign both sell software services, they are actually tied to a physical presence in the real world — in Singapore (15 Scotts Rd. #03-12 15, Singapore). But it’s difficult to discern much from this address alone.
Who’s behind all this people-search chicanery? A January 2024 review of various people-search services at the website techjury.com states that Cocofinder is a wholly-owned subsidiary of a Chinese company called Shenzhen Duiyun Technology Co.
“Though it only finds results from the United States, users can choose between four main search methods,” Techjury explains. Those include people search, phone, address and email lookup. This claim is supported by a Reddit post from three years ago, wherein the Reddit user “ProtectionAdvanced” named the same Chinese company.
Is Shenzhen Duiyun Technology Co. responsible for all these phony profiles? How many more fake companies and profiles are connected to this scheme? KrebsOnSecurity found other examples that didn’t appear directly tied to other fake executives listed here, but which nevertheless are registered through Alibaba and seek to drive traffic to Spokeo and other data brokers. For example, there’s the winsome Daniela Sawyer, founder of FindPeopleFast[.]net, whose profile is flogged in paid stories at entrepreneur.org.
Google currently turns up nothing else for in a search for Shenzhen Duiyun Technology Co. Please feel free to sound off in the comments if you have any more information about this entity, such as how to contact it. Or reach out directly at krebsonsecurity @ gmail.com.
A mind map highlighting the key points of research in this story. Click to enlarge. Image: KrebsOnSecurity.com
It appears the purpose of this network is to conceal the location of people in China who are seeking to generate affiliate commissions when someone visits one of their sites and purchases a people-search report at Spokeo, for example. And it is clear that Spokeo and others have created incentives wherein anyone can effectively white-label their reports, and thereby make money brokering access to peoples’ personal information.
Spokeo’s Wikipedia page says the company was founded in 2006 by four graduates from Stanford University. Spokeo co-founder and current CEO Harrison Tang has not yet responded to requests for comment.
Intelius is owned by San Diego based PeopleConnect Inc., which also owns Classmates.com, USSearch, TruthFinder and Instant Checkmate. PeopleConnect Inc. in turn is owned by H.I.G. Capital, a $60 billion private equity firm. Requests for comment were sent to H.I.G. Capital. This story will be updated if they respond.
BeenVerified is owned by a New York City based holding company called The Lifetime Value Co., a marketing and advertising firm whose brands include PeopleLooker, NeighborWho, Ownerly, PeopleSmart, NumberGuru, and Bumper, a car history site.
Ross Cohen, chief operating officer at The Lifetime Value Co., said it’s likely the network of suspicious people-finder sites was set up by an affiliate. Cohen said Lifetime Value would investigate to determine if this particular affiliate was driving them any sign-ups.
All of the above people-search services operate similarly. When you find the person you’re looking for, you are put through a lengthy (often 10-20 minute) series of splash screens that require you to agree that these reports won’t be used for employment screening or in evaluating new tenant applications. Still more prompts ask if you are okay with seeing “potentially shocking” details about the subject of the report, including arrest histories and photos.
Only at the end of this process does the site disclose that viewing the report in question requires signing up for a monthly subscription, which is typically priced around $35. Exactly how and from where these major people-search websites are getting their consumer data — and customers — will be the subject of further reporting here.
The main reason these various people-search sites require you to affirm that you won’t use their reports for hiring or vetting potential tenants is that selling reports for those purposes would classify these firms as consumer reporting agencies (CRAs) and expose them to regulations under the Fair Credit Reporting Act (FCRA).
These data brokers do not want to be treated as CRAs, and for this reason their people search reports typically don’t include detailed credit histories, financial information, or full Social Security Numbers (Radaris reports include the first six digits of one’s SSN).
But in September 2023, the U.S. Federal Trade Commission found that TruthFinder and Instant Checkmate were trying to have it both ways. The FTC levied a $5.8 million penalty against the companies for allegedly acting as CRAs because they assembled and compiled information on consumers into background reports that were marketed and sold for employment and tenant screening purposes.
The FTC also found TruthFinder and Instant Checkmate deceived users about background report accuracy. The FTC alleges these companies made millions from their monthly subscriptions using push notifications and marketing emails that claimed that the subject of a background report had a criminal or arrest record, when the record was merely a traffic ticket.
The FTC said both companies deceived customers by providing “Remove” and “Flag as Inaccurate” buttons that did not work as advertised. Rather, the “Remove” button removed the disputed information only from the report as displayed to that customer; however, the same item of information remained visible to other customers who searched for the same person.
The FTC also said that when a customer flagged an item in the background report as inaccurate, the companies never took any steps to investigate those claims, to modify the reports, or to flag to other customers that the information had been disputed.
There are a growing number of online reputation management companies that offer to help customers remove their personal information from people-search sites and data broker databases. There are, no doubt, plenty of honest and well-meaning companies operating in this space, but it has been my experience that a great many people involved in that industry have a background in marketing or advertising — not privacy.
Also, some so-called data privacy companies may be wolves in sheep’s clothing. On March 14, KrebsOnSecurity published an abundance of evidence indicating that the CEO and founder of the data privacy company OneRep.com was responsible for launching dozens of people-search services over the years.
Finally, some of the more popular people-search websites are notorious for ignoring requests from consumers seeking to remove their information, regardless of which reputation or removal service you use. Some force you to create an account and provide more information before you can remove your data. Even then, the information you worked hard to remove may simply reappear a few months later.
This aptly describes countless complaints lodged against the data broker and people search giant Radaris. On March 8, KrebsOnSecurity profiled the co-founders of Radaris, two Russian brothers in Massachusetts who also operate multiple Russian-language dating services and affiliate programs.
The truth is that these people-search companies will continue to thrive unless and until Congress begins to realize it’s time for some consumer privacy and data protection laws that are relevant to life in the 21st century. Duke University adjunct professor Justin Sherman says virtually all state privacy laws exempt records that might be considered “public” or “government” documents, including voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.
“Consumer privacy laws in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia all contain highly similar or completely identical carve-outs for ‘publicly available information’ or government records,” Sherman said.
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