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I’m sure you’ve seen them — emails or messages that sound alarming and ask you to act quickly. We live in a digital world that produces hundreds of messages and alerts every day. It’s often hard to determine the validity of a suspicious message or phishing email. Whether you are an administrator, or an end-user, it can be overwhelming to accurately identify a malicious message. When in doubt, here are some questions you should ask yourself:
Is the message from a legitimate sender?
Do I normally receive messages from this person?
If there’s a link, can I tell where it’s sending me?
Attackers continue to evolve their methods, and they’re highly educated on the defenses they come up against in the wild. They’ll craft messages that do not involve any traditional indicators of compromise, such as domains, IP address, or URL links. They’ll also start their attacks by sending messages as an initial lure to establish trust, before sending an email with altered invoice or one claiming to be a helpless employee attempting to get their payroll fixed.
Phishing is a socially-based attack type, one where the threat actors focus on human behavior. When these attacks target organizations, there are multiple levels of attack at play. One that focuses on behavioral patterns and workflow, and the other centers on the victim’s emotional boundaries, such as targeting their desire to help others. You see this pattern frequently in Business Email Compromise (BEC) attacks.
Below, we’ve placed an example of a lure, which will test the victim to see if there is a means to quickly establish trust. Here, the threat actor is pretending to be the Chief Financial Officer (CFO) of the victim’s organization. If the lure is successful, then the threat actor will progress the attack, and often request sensitive records or wire transfers. Notice that in the email headers, the person pretending to be the CFO is using a Gmail account, one that was likely created just for this attack. The message is brief, stresses importance and urgency, and requests assistance, playing on the victim’s workflow and desire to help an executive or someone with authority.
The example below is a simplified one, to be sure, but the elements are legitimate. Daily, emails like this hit the inboxes of organizations globally, and the attackers only need to locate a single victim to make their efforts payout.
In the FBI / IC3 2021 Internet Crime Report, there were nearly 20,000 Business Email Compromise complaints filed, with an adjusted loss of nearly 2.4 billion dollars. While spoofing the identity of an executive is certainly one way to conduct a BEC attack, the FBI says that threat actors have started leveraging the normality of hybrid-work to target meeting platforms to establish trust and conduct their crimes. When successful, the funds from the fraudulent wire transfers are moved to crypto wallets and the funds dispersed, making recovery harder.
So as an end user what can you do to protect your organization? Be mindful anytime you receive an urgent call to action, especially when the subject involves money. If your workflow means that you regularly receive these types of requests from the specific individual, verify their identity and the validity of the request using another channel of communication, such as in person or via phone. If you do validate their identity via the phone, take care to avoid calling any numbers listed in the email.
Cisco Secure Email helps stop these types of attacks by tracking user relationships and threat techniques. These techniques often include account takeover, spoofing and many more. Using an intent-based approach allows Secure Email to detect and classify business email compromises and other attacks, so administrators are empowered to take a risk-based approach to stopping these threats.
Find out more about how Cisco Secure Email can help keep your organization safe from phishing.
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Cisco Secure Social Channels
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On October 10, 2022, there were 576,562 LinkedIn accounts that listed their current employer as Apple Inc. The next day, half of those profiles no longer existed. A similarly dramatic drop in the number of LinkedIn profiles claiming employment at Amazon comes as LinkedIn is struggling to combat a significant uptick in the creation of fake employee accounts that pair AI-generated profile photos with text lifted from legitimate users.
Jay Pinho is a developer who is working on a product that tracks company data, including hiring. Pinho has been using LinkedIn to monitor daily employee headcounts at several dozen large organizations, and last week he noticed that two of them had far fewer people claiming to work for them than they did just 24 hours previously.
Pinho’s screenshot below shows the daily count of employees as displayed on Amazon’s LinkedIn homepage. Pinho said his scraper shows that the number of LinkedIn profiles claiming current roles at Amazon fell from roughly 1.25 million to 838,601 in just one day, a 33 percent drop:
The number of LinkedIn profiles claiming current positions at Amazon fell 33 percent overnight. Image: twitter.com/jaypinho
As stated above, the number of LinkedIn profiles that claimed to work at Apple fell by approximately 50 percent on Oct. 10, according to Pinho’s analysis:
Image: twitter.com/jaypinho
Neither Amazon or Apple responded to requests for comment. LinkedIn declined to answer questions about the account purges, saying only that the company is constantly working to keep the platform free of fake accounts. In June, LinkedIn acknowledged it was seeing a rise in fraudulent activity happening on the platform.
KrebsOnSecurity hired Menlo Park, Calif.-based SignalHire to check Pinho’s numbers. SignalHire keeps track of active and former profiles on LinkedIn, and during the Oct 9-11 timeframe SignalHire said it saw somewhat smaller but still unprecedented drops in active profiles tied to Amazon and Apple.
“The drop in the percentage of 7-10 percent [of all profiles], as it happened [during] this time, is not something that happened before,” SignalHire’s Anastacia Brown told KrebsOnSecurity.
Brown said the normal daily variation in profile numbers for these companies is plus or minus one percent.
“That’s definitely the first huge drop that happened throughout the time we’ve collected the profiles,” she said.
In late September 2022, KrebsOnSecurity warned about the proliferation of fake LinkedIn profiles for Chief Information Security Officer (CISO) roles at some of the world’s largest corporations. A follow-up story on Oct. 5 showed how the phony profile problem has affected virtually all executive roles at corporations, and how these fake profiles are creating an identity crisis for the businesses networking site and the companies that rely on it to hire and screen prospective employees.
A day after that second story ran, KrebsOnSecurity heard from a recruiter who noticed the number of LinkedIn profiles that claimed virtually any role in network security had dropped seven percent overnight. LinkedIn declined to comment about that earlier account purge, saying only that, “We’re constantly working at taking down fake accounts.”
A “swarm” of LinkedIn AI-generated bot accounts flagged by a LinkedIn group administrator recently.
It’s unclear whether LinkedIn is responsible for this latest account purge, or if individually affected companies are starting to take action on their own. The timing, however, argues for the former, as the account purges for Apple and Amazon employees tracked by Pinho appeared to happen within the same 24 hour period.
It’s also unclear who or what is behind the recent proliferation of fake executive profiles on LinkedIn. Cybersecurity firm Mandiant (recently acquired by Google) told Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.
On this point, Pinho said he noticed an account purge in early September that targeted fake profiles tied to jobs at cryptocurrency exchange Binance. Up until Sept. 3, there were 7,846 profiles claiming current executive roles at Binance. The next day, that number stood at 6,102, a 23 percent drop (by some accounts that 6,102 head count is still wildly inflated).
Fake profiles also may be tied to so-called “pig butchering” scams, wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.
In addition, identity thieves have been known to masquerade on LinkedIn as job recruiters, collecting personal and financial information from people who fall for employment scams.
Nicholas Weaver, a researcher for the International Computer Science Institute at University of California, Berkeley, suggested another explanation for the recent glut of phony LinkedIn profiles: Someone may be setting up a mass network of accounts in order to more fully scrape profile information from the entire platform.
“Even with just a standard LinkedIn account, there’s a pretty good amount of profile information just in the default two-hop networks,” Weaver said. “We don’t know the purpose of these bots, but we know creating bots isn’t free and creating hundreds of thousands of bots would require a lot of resources.”
In response to last week’s story about the explosion of phony accounts on LinkedIn, the company said it was exploring new ways to protect members, such as expanding email domain verification. Under such a scheme, LinkedIn users would be able to publicly attest that their profile is accurate by verifying that they can respond to email at the domain associated with their current employer.
LinkedIn claims that its security systems detect and block approximately 96 percent of fake accounts. And despite the recent purges, LinkedIn may be telling the truth, Weaver said.
“There’s no way you can test for that,” he said. “Because technically, it may be that there were actually 100 million bots trying to sign up at LinkedIn as employees at Amazon.”
Weaver said the apparent mass account purge at LinkedIn underscores the size of the bot problem, and could present a “real and material change” for LinkedIn.
“It may mean the statistics they’ve been reporting about usage and active accounts are off by quite a bit,” Weaver said.
The concept of zero trust is not a new one, and some may even argue that the term is overused. In reality, however, its criticality is growing with each passing day. Why? Because many of today’s attacks begin with the user. According to Verizon’s Data Breach Investigations Report, 82% of breaches involve the human element — whether it’s stolen credentials, phishing, misuse or error.
Additionally, today’s businesses are hyper-connected, meaning that — in addition to your employees — customers, partners and suppliers are all part of your ecosystem. Couple that with hybrid work, IoT, the move to the cloud, and more emboldened attackers, and organizational risk increases exponentially.
Adopting a zero trust model can dramatically reduce this risk by eliminating implicit trust. It has become so crucial, in fact, that several governments including the U.S., UK and Australia have released mandates and guidance for how organizations should deploy zero trust to improve national security.
However, because zero trust is more of a concept than a technology, and so many vendors use the term, organizations struggle with the best way to implement it. At Cisco, we believe you should take a holistic approach to zero trust, starting with what you have and adding on as you identify gaps in your defenses. And while layers of protection are necessary for powerful security, so is ease of use.
Zero trust plays a major role in building security resilience, or the ability to withstand unpredictable threats or changes and emerge stronger. Through zero trust, the identity and security posture of users, devices and applications are continuously checked and verified to prevent network intrusions — and to also limit impact if an unauthorized entity does gain access.
Organizations with high zero trust maturity are twice as likely to achieve business resilience.
– Cisco’s Guide to Zero Trust Maturity
Eliminating trust, however, doesn’t really conjure up images of user-friendly technology. No matter how necessary they are for the business, employees are unlikely to embrace security measures that make their jobs more cumbersome and time-consuming. Instead, they want fast, consistent access to any application no matter where they are or which device they are using.
That’s why Cisco is taking a different approach to zero trust — one that removes friction for the user. For example, with Cisco Secure Access by Duo, organizations can provide those connecting to their network with several quick, easy authentication options. This way, they can put in place multi-factor authentication (MFA) that frustrates attackers, not users.
Cisco Secure Access by Duo is a key pillar of zero trust security, providing industry-leading features for secure access, authentication and device monitoring. Duo is customizable, straightforward to use, and simple to set up. It enables the use of modern authentication methods including biometrics, passwordless and single sign-on (SSO) to help organizations advance zero trust without sacrificing user experience. Duo also provides the flexibility organizations need to enable secure remote access with or without a VPN connection.
During Cisco’s own roll-out of Duo to over 100,000 people, less than 1% of users contacted the help desk for assistance. On an annual basis, Duo is saving Cisco $3.4 million in employee productivity and $500,000 in IT help desk support costs. Furthermore, 86,000 potential compromises are averted by Duo each month.
La-Z-Boy, one of the world’s leading residential furniture producers, also wanted to defend its employees against cybersecurity breaches through MFA and zero trust. It needed a data security solution that worked agnostically, could grow with the company, and that was easy to roll out and implement.
“When COVID first hit and people were sent home to work remotely, we started seeing more hacking activity…” said Craig Vincent, director of IT infrastructure and operations at La-Z-Boy. “We were looking for opportunities to secure our environment with a second factor…. We knew that even post-pandemic we would need a hybrid solution.”
“It was very quick and easy to see where Duo fit into our environment quite well, and worked with any application or legacy app, while deploying quickly.” – Craig Vincent, Director of IT Infrastructure and Operations, La-Z-Boy
Today, Duo helps La-Z-Boy maintain a zero trust framework, stay compliant, and get clear visibility into what is connecting to its network and VPN. Zero trust helps La-Z-Boy secure its organization against threats such as phishing, stolen credentials and out-of-date devices that may be vulnerable to known exploits and malware.
As mentioned, zero trust is a framework, not a single product or technology. For zero trust to be truly effective, it must do four things:
Many technology companies may offer a single component of zero trust, or one aspect of protection, but Cisco’s robust networking and security expertise enables us to provide a holistic zero trust solution. Not only can we support all the steps above, but we can do so across your whole IT ecosystem.
Modern organizations are operating multi-environment ecosystems that include a mix of on-premises and cloud technologies from various vendors. Zero trust solutions should be able to protect across all this infrastructure, no matter which providers are in use. Protections should also extend from the network and cloud to users, devices, applications and data. With Cisco’s extensive security portfolio, operating on multiple clouds and platforms, zero trust controls can be embedded at every layer.
Depending on where you are in your security journey, embedding zero trust at every layer of your infrastructure may sound like a lofty endeavor. That’s why we meet customers where they are on their path to zero trust. Whether your first priority is to meet regulatory requirements, secure hybrid work, protect the cloud, or something else, we have the expertise to help you get started. We provide clear guidance and technologies for zero trust security mapped to established frameworks from organizations like CISA and NIST.
Much of our Cisco Secure portfolio can be used to build a successful zero trust framework, but some examples of what we offer include:
All of our technologies and services are backed by the unparalleled intelligence of Cisco Talos — so you always have up-to-date protection as you build your zero trust architecture. Additionally, our open, integrated security platform — Cisco SecureX — makes it simple to expand and scale your security controls, knowing they will work with your other technologies for more unified defenses.
As Italy’s leading insurance company, Sara Assicurazioni requires complete visibility into its extended network, including a multi-cloud architecture and hybrid workforce. The company has adopted a comprehensive zero trust strategy through Cisco Secure.
“Our decentralized users, endpoints, and cloud-based servers and workloads contribute to a large attack surface,” says Paolo Perrucci, director of information and communications technology architectures and operations at Sara Assicurazioni. “With Cisco, we have the right level of visibility on this surface.”
“The main reason we chose Cisco is that only Cisco can offer a global security solution rather than covering one specific point…. Thanks to Cisco Secure, I’m quite confident that our security posture is now many times better because we are leveraging more scalable, state-of-the-art security solutions.” – Luigi Vassallo, COO & CTO, Sara Assicurazioni
To learn more, explore our zero trust page and sign up for one of our free zero trust workshops.
Watch video: How Cisco implemented zero trust in just five months
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Cisco Secure Social Channels
In the first step of our doxxing research, we collected a list of our online footprint, digging out the most important accounts that you want to protect and obsolete or forgotten accounts you no longer use. Because the most recent and relevant data is likely to live in the accounts you use regularly, our next step will be to review the full scope of what’s visible from these accounts and to set more intentional boundaries on what is shared.
It’s important to note here that the goal isn’t to eliminate every trace of yourself from the internet and never go online again. That’s not realistic for the vast majority of people in our connected world (and I don’t know about you, but even if it was I wouldn’t want to!) And whether it’s planning for an individual or a giant organization, security built to an impossible standard is destined to fail. Instead, we are shifting you from default to intentional sharing, and improving visibility and control over what you do want to share.
Before making changes to the settings and permissions for each of these accounts, we’re going to make sure that access to the account itself is secure. You can start with your email accounts (especially any that you use as a recovery email for forgotten passwords, or use for financial, medical, or other sensitive communications). This shouldn’t take very long for each site, and involves a few straightforward steps:
The best way to prevent a breached password from exposing another account to attack is to use a unique password for for every website you visit. And while you may have heard previous advice on strong passwords (along the lines of “eight or more characters, with a mix of upper/lower case letters, numbers, and special characters”), more recent standards emphasize the importance of longer passwords. For a great explanation of why longer passwords work better than shorter, multi-character type passwords, check out this excellent XKCD strip:
A password manager will make this process much easier, as most have the ability to generate unique passwords and allow you to tailor their length and complexity. While we’re on the topic of what makes a good password, make sure that the password to access your password manager is both long and memorable.
You don’t want to save or auto-fill that password because it acts as the “keys to the kingdom” for everything else, so I recommend following a process like the one outlined in the comic above, or another mnemonic device, to help you remember that password. Once you’ve reset the password, check for a “log out of active devices” option to make sure the new password is used.
MFA uses two or more “factors” verifying something you know, something you have, or something you are. A password is an example of “something you know”, and here are a few of the most common methods used for an additional layer of security:
If you want to know more about the different ways you can log in with strong authentication and how they vary in effectiveness, check out the Google Security Team blog post “Understanding the Root Cause of Account Takeover.”
Before we move on from passwords and 2FA, I want to highlight a second step to log in that doesn’t meet the standard of strong authentication: password questions. These are usually either a secondary prompt after entering username and password, or used to verify your identity before sending a password reset link. The problem is that many of the most commonly-used questions rely on semi-public information and, like passcodes, are entered on the same device used to log in.
Another common practice is leveraging common social media quizzes/questionnaires that people post on their social media account. If you’ve seen your friends post their “stage name” by taking the name of their first pet and the street they grew up on, you may notice that’s a combination of two pretty common password questions! While not a very targeted or precise method of attack, the casual sharing of these surveys can have consequences beyond their momentary diversion.
One of the first widely-publicized doxxings happened when Paris Hilton’s contact list, notes, and photos were accessed by resetting her password using the password question, “what is your favorite pet’s name?”. Because Hilton had previously discussed her beloved chihuahua, Tinkerbell, the attacker was able to use this information to access the account.
Sometimes, though, you’ll be required to use these password questions, and in those cases I’ve got a simple rule to keep you safe: lie! That’s right, you won’t be punished if you fib when entering the answers to your password questions so that the answers can’t be researched, and most password managers also include a secure note field that will let you save your questions and answers in case you need to recall them later.
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
Cisco Secure Social Channels
When people banking in the United States lose money because their payment card got skimmed at an ATM, gas pump or grocery store checkout terminal, they may face hassles or delays in recovering any lost funds, but they are almost always made whole by their financial institution. Yet, one class of Americans — those receiving food assistance benefits via state-issued prepaid debit cards — are particularly exposed to losses from skimming scams, and usually have little recourse to do anything about it.
California’s EBT card does not currently include a chip. That silver square is a hologram.
Over the past several months, authorities in multiple U.S. states have reported rapid increases in skimming losses tied to people who receive assistance via Electronic Benefits Transfer (EBT), which allows a Supplemental Nutrition Assistance Program (SNAP) participant to pay for food using SNAP benefits.
When a participant uses a SNAP payment card at an authorized retail store, their SNAP EBT account is debited to reimburse the store for food that was purchased. EBT is used in all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
EBT cards work just like regular debit cards, in that they can be used along with a personal identification number (PIN) to pay for goods at participating stores, and to withdraw cash from an ATM.
However, EBT cards differ from debit cards issued to most Americans in two important ways. First, most states do not equip EBT cards with smart chip technology, which can make payment cards much more difficult and expensive for skimming thieves to clone.
Alas, it is no accident that all of the states reporting recent spikes in fraud tied to EBT accounts — including California, Connecticut, Maryland, Pennsylvania, Tennessee, and Virginia appear to currently issue chip-less cards to their EBT recipients.
The Massachusetts SNAP benefits card looks more like a library card than a payment card. Oddly enough, both are reliant on the same fundamentally insecure technology: The magnetic stripe, which stores cardholder data in plain text that can be easily copied.
In September, authorities in California arrested three men thought to be part of a skimming crew that specifically targeted EBT cards and balances. The men allegedly installed deep insert skimmers, and stole PINs using tiny hidden cameras.
“The arrests were the result of a joint investigation by the Sheriff’s Office and Bank of America corporate security,” reads a September 2022 story from The Sacramento Bee. “The investigation focused on illegal skimming, particularly the high-volume cash-out sequence at ATMs near the start of each month when Electronic Benefits Transfer accounts are funded by California.”
Armed with a victim’s PIN along with stolen card data, thieves can clone the card onto anything with a magnetic stripe and use it at ATMs to withdraw cash, or as a payment instrument at any establishment that accepts EBT cards.
Skimming gear seized from three suspects arrested by Sacramento authorities in September. Image: Sacramento County Sheriff’s Office.
Although it may be shocking that California — one of America’s wealthiest states — still treats EBT recipients as second-class citizens by issuing them chip-less debit cards, California behaves like most other states in this regard.
More critical, however, is the second way SNAP cards differ from regular debit cards: Recipients of SNAP benefits have little to no hope of recovering their funds when their EBT cards are copied by card-skimming devices and used for fraud.
That’s because in the SNAP program, federal law bars the states from replacing SNAP benefits using federal funds. And while some of these EBT cards have Visa or MasterCard logos on them, it is not up to those companies to replace funds in the event of fraud.
Victims are encouraged to report the theft to both their state agency and the local police, but many victims say they rarely receive updates on their cases from police, and, if they hear from the state, it’s usually the agency telling them it found no evidence of fraud.
Maryland’s EBT card.
That’s according to Brenna Smith, a reporter at The Baltimore Banner who recently wrote about the case of a Maryland mother of three who lost nearly $3,000 in SNAP benefits thanks to a skimmer installed at a local 7-Eleven. Maryland [Department of Human Services] spokesperson Katherine Morris told the Banner there was evidence of “a nationwide EBT card cloning scheme.”
The woman profiled in Smith’s story contacted all of the retailers where her EBT card was used to buy thousands of dollars worth of baby formula. Two of those retailers agreed to share video surveillance footage of the people making the purchases at the exact timestamps specified in her EBT account history: The videos clearly showed it was the same fraudster making both purchases with a cloned copy of her EBT card.
Even after the police officer assigned to the victim’s case confirmed they found a skimmer installed at the 7-Eleven store she frequented, her claim — which was denied — is still languishing in appeals months later.
(Left) A video still showing a couple purchasing almost $1,200 in baby formula using SNAP benefits. (Right) A video still of a woman leaving from the CVS in Seat Pleasant. Image: The Baltimore Banner.
The Center for Law and Social Policy (CLASP) recently published Five Ways State Agencies Can Support EBT Users at Risk of Skimming. CLASP says while it is true states can’t use federal funds to replace benefits unless the loss was due to a “system error,” states could use their own funds.
“Doing so will ensure families don’t have to go without food, gas money, or their rent for the month,” CLASP wrote.
That would help address the symptoms of card skimming, but not a root cause. Hardly anyone is suggesting the obvious, which is to equip EBT cards with the same security technology afforded to practically everyone else participating in the U.S. banking system.
There are several reasons most state-issued EBT cards do not include chips. For starters, nobody says they have to. Also, it’s a fair bit more expensive to produce chip cards versus plain old magnetic stripe cards, and many state assistance programs are chronically under-funded. Finally, there is no vocal (or at least well-heeled) constituency advocating for change.
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Automobile manufacturer Toyota recently announced a data breach that may have exposed the emails of up to 300,000 customers for a period of nearly five years.
Toyota says the breach is the result of a subcontractor posting source code for Toyota’s “T-Connect” app on the software development platform GitHub in December 2017. This code included an access key to the data server that hosted the e-mail addresses and customer management numbers of T-Connect users. The publicly available source code was found on September 15th, 2022, at which time Toyota changed the access key.
Toyota customers affected by this data breach include T-Connect users who registered their email on the Toyota T-Connect site since July 2017.
According to Toyota’s announcement and apology no other personal information such as customer names, phone numbers, and credit cards were affected. (Note that this announcement was published in Japanese—you can use your browser to translate.)
The company further could not confirm whether this information was in fact accessed. However, the company could not deny the possibility that it was at some point during that five-year period.
Toyota said that it will individually send an apology and notification to the registered email address of any customer whose information may have been leaked.
Any time a data breach occurs, it means that your personal information could end up in the hands of a bad actor. Different pieces of personal information can be more useful to them than others. Some are directly useful, such as a Social Security Number or credit card information because they uniquely identify you. Others are indirectly helpful, like device IDs, browsing history, geolocation information, and internet protocol addresses. On their own, such information will not uniquely identify you. Yet with enough indirect information, and in the right combination, a bad actor could use them to piece together your identity.
In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part.
Given that email addresses may have been compromised, Toyota specifically warned its customers about the possibility of phishing attacks and other unsolicited emails that may contain malware or links to malicious sites. While it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information or that contain attachments you weren’t expecting, it’s particularly important after breaches. If you receive such emails, delete them, and don’t click on any links or attachments.
Also note that bad actors may launch phishing attacks where they pose as Toyota, all with the aim to steal personal information. Such emails can clearly look like a scam, such as when they include typos, grammatical errors, or sloppy graphics. Others can look far more sophisticated, almost like a legitimate email. Learning how to tell the two apart can take a little skill, and you can check out this quick read so you can spot and protect yourself from phishing scams.
A complete suite of online protection software can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, we offer $1M identity theft coverage and support from a recovery pro, just in case.
As far as passwords go, strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly may make a stolen password worthless because it’s out of date.
Because so many accounts use an email address as the username, and because email addresses were exposed in the Toyota leak, updating your passwords across your accounts can provide an extra level of protection.
While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it.
An identity monitoring service can monitor everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s monitors the dark web for your personal info and provides early alerts if your data is found on there, an average of 10 months ahead of similar services. We also provide guidance to help you act if your information is found.
As mentioned earlier, information stolen in a data breach may indirectly identify you. Yet when pieced together with other information, it can then directly identify you. Cad actors can complete this identity picture puzzle with information provided by data brokers that buy and sell personal information online. However, you can take some control over this. Our Personal Data Cleanup service scans high-risk data broker sites for your personal information and then helps you remove it—which denies bad actors the information they may need to commit identity theft.
If your personal information gets caught up in a data leak or breach, take the steps to protect yourself. Should that information get into the hands of bad actors, it could lead to follow-on attacks such as phishing attempts, account hacks, and, in extreme cases, identity crime.
Further, as in the case of Toyota, it can take months or even years for companies to discover leaks and breaches. From there, it can take yet longer before a company announces the leak or breach. Together, that leaves bad actors with plenty of opportunity to commit all kinds of identity crime in the meantime.
Because of this, taking preventative steps to secure and monitor your identity can help protect you from harm—even if your information wasn’t involved in an attack. With data leaks and breaches of all sizes now commonplace, a proactive stance offers far better protection than reactionary measures taken after the fact.
The post Toyota Data Breach Exposes Customer Data – What You Can Do to Protect Yourself appeared first on McAfee Blog.
Dan Burke is the director of strategy, risk, and compliance for AppDynamics, a company acquired by Cisco in 2017. Burke and his team are a vital part of the Cisco acquisition process in helping acquired companies adhere to a higher level of cybersecurity. This blog is the fourth in a series focused on M&A cybersecurity, following Shiva Persaud’s post on When It Comes to M&A, Security Is a Journey.
Part of the secret to Cisco’s success is its ability to acquire companies that strengthen its technology portfolio and securely integrate them into the larger organization. From the outside, that process might appear seamless—consider Webex or Duo Security, for instance—but a fruitful acquisition takes tremendous work by multiple cross-functional teams, mainly to ensure the acquired company’s solutions and products meet Cisco’s rigorous security requirements.
“My team is responsible for aligning new acquisitions to Cisco controls to maintain our compliance with SOC2 and FedRAMP, as well as other required certifications,” says Burke.
When Cisco acquires a new company, it conducts an assessment and produces a security readiness plan (SRP) document. The SRP details the identified weaknesses and risks within that company and what they need to fix to meet Cisco standards.
“In the past, my team wouldn’t find out about an acquisition until they received a completed SRP. The downside of this approach was that the assessments and negotiations had been done without input from our group of experts, and target dates for resolution had already been decided on,” shares Burke.
“We needed to be involved in the process before the SRP was created to understand all risks and compliance issues in advance. Now we have a partnership with the Cisco Security and Trust M&A team and know about an acquisition months before we can start working to address risks and other issues—before the SRP is completed and the due dates have been assigned,” Burke adds.
“Another issue resolved in this process change is that Cisco can gain earlier access to the people in the acquired company who know the security risks of their solutions. During acquisitions, people will often leave the company, taking with them their institutional knowledge, resulting in Cisco having to start from scratch to identify and assess the risks and determine how best to resolve them as quickly as possible,” says Burke. “It could be vulnerabilities in physical infrastructure or software code or both. It could be that the company isn’t scanning often enough, or they don’t have SOC 2 or FedRAMP certification yet—or they’re not using Cisco’s tools.”
“Third-party vendors and suppliers can also present an issue,” he adds. “One of the biggest risk areas of any company is outside vendors who have access to a company’s data. It’s vital to identify who these vendors are and understand the level of access they have to data and applications. The earlier we know all these things, the more time we must devise solutions to solve them.”
“Now that I’m in the process earlier, I can build a relationship with the people who have the security knowledge—before they leave. If I can understand their mindset and how all these issues came about, I can help them assimilate more easily into the bigger Cisco family,” says Burke.
The additional benefits of bringing teams in earlier are reduced risk and compliance requirements can be met earlier. It also provides a smoother transition for the company being acquired and ensures they meet the security requirements that customers expect when using their technology solutions.
“Without that early involvement, we might treat a low-risk issue as high risk, or vice versa. The misclassification of risk is extremely dangerous. If you’re treating something as high risk, that’s low risk, and you’re wasting people’s time and money. But if something’s high risk and you’re treating it as low risk, then you’re in danger of harming your company,” Burke shares.
“The key is to involve their risk, compliance, and security professionals from the beginning. I think other companies keep the M&A process so closely guarded, to their detriment. I understand the need for privacy and to make sure deals are confidential but bringing us in earlier was an advantage for the M&A team and us,” Burke adds.
When asked what he thinks makes Cisco successful in M&A, Burke says, “Cisco does an excellent job of assimilating everyone into the larger organization. I have worked at other companies where they kept their acquisitions separate, which means you have people operating separately with different controls for different companies. That’s not only a financial burden but also a compliance headache.”
“That’s why Cisco tries to drive all its acquisitions through our main programs and controls. It makes life easier for everyone in terms of compliance. With Cisco, you have that security confidence knowing that all these companies are brought up to their already very high standards, and you can rely on the fact that they don’t treat them separately. And when an acquisition has vulnerabilities, we identify them, set out a remediation path, and manage the process until those risks are resolved,” Burke concludes.
Managing Cybersecurity Risk in M&A
Demonstrating Trust and Transparency in Mergers and Acquisitions
When It Comes to M&A, Security Is a Journey
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