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Here’s one way you can help reduce your chances of identity theft: remove your personal information from the internet.
And chances are, you have more personal information posted online than you think.
According to the U.S. Federal Trade Commission (FTC), consumers registered 1.4 million identity theft complaints in 2021, all part of a year where consumers reported losing $5.8 billion to fraud overall—a 70% increase over the year prior.
What fuels all this theft and fraud? Access to personal information.
Scammers and thieves can get a hold of personal information in several ways, such as through phishing attacks that lure you into handing it over, malware that steals it from your devices, by purchasing your information on dark web marketplaces, or as a result of information leaked in data breaches, just to name a few.
However, scammers and thieves have other resources to help them commit theft and fraud—data broker sites, places where personal information is posted online for practically anyone to see. Which makes removing your info from them so important, from both an identity and privacy standpoint.
Think of data broker sites as huge repositories of personal information. Search your name and address online and you’ll see. You’ll likely find dozens of sites that turn up information about you, some of which offer a few pieces for free and others that offer far more information for a price.
Data brokers collect and then aggregate personal information from several sources, including:
Data brokers also buy personal information from other data brokers. As a result, some data brokers have thousands of pieces of data for billions of individuals worldwide.
What could that look like? A broker may know how much you paid for your home, your education level, where you’ve lived over the years and who your lived with, your driving record, and possibly your political leanings. A broker may also know your favorite flavor of ice cream and your preferred over-the-counter allergy medicine thanks to information from loyalty cards. Further, they may also have health-related information from fitness apps. The amount of personal information can run that broadly, and that deeply.
With information at this potential level of detail, it’s no wonder that data brokers rake in an estimated at $200 billion U.S. dollars worldwide every year.
On the legitimate side, it’s used by advertisers to create targeted ad campaigns. With information sold by data brokers, they can generate lists based on highly specific criteria, such as shopping histories, personal interests, and even political leanings as mentioned above. Likely without you being aware of it—and likely with no way to contest that information if it’s incorrect.
Other legitimate uses include using these sites for background checks. Law enforcement, reporters, and employers will use data brokers as a starting point for research because the leg work has largely been done for them. Namely, data brokers have aggregated a person’s information already, which is an otherwise time-consuming process.
If this seems a little shady, it’s still legal. As of now, the U.S. has no federal laws that regulate data brokers or require data them to remove personal information if requested. A few states, such as Nevada, Vermont, and California, have legislation in place aimed at protecting consumers. Meanwhile, the General Data Protection Regulation (GDPR) in the European Union has stricter rules about what information can be collected and what can be done with it. Still, the data broker economy thrives.
On the darker side, scammers and thieves use personal information for identity theft and fraud. With enough personal information gathered from enough sources, they can create a high-fidelity profile of their victims. One that gives them enough information to open new accounts in their name.
So, from the standpoint of both privacy and identity, cleaning up your personal information online makes a great deal of sense.
Let’s review some ways you can remove your personal information from data brokers and other sources on the internet.
The process starts with finding the sites that have your information. From there, you can request to have it removed. Yet as mentioned above, there are dozens and dozens of these sites. Knowing where to start is a challenge in of itself, as is manually making the requests once you have identified the sites that post and sell information about you.
Our Personal Data Cleanup can do the work for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. It also monitors those sites, so if your info gets posted again, you can request its removal again.
As of September 2022, Google accounts for just over 92% of search engine market share worldwide. Aside from being a search engine, Google offers a myriad of other services and applications, such as Gmail and Google Maps. While Google offers plenty of tools for productivity, travel, work, and play for free, they still come at a cost—the gathering and analysis of your personal information.
You can limit the data Google associates with you by removing your name from Google search results with a removal request. This will disable anyone online from getting any results if they search your name. (Note that this will not remove your information from the original sites and sources where it’s posted.) Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.
You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.
As discussed above, data brokers can collect information from public social media profiles. You can minimize your presence on social media to the bare minimum. Make a list of the ones you use or have used in the past. If there are old accounts that you no longer use or websites that have gone by the wayside like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.
For social media platforms that you still may use regularly, like Facebook and Instagram, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.
If you’ve ever published articles, written blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on what you’ve posted, you may have shared personal details about your life. Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information.
Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.
Another way you can tidy up your digital footprint online involves deleting all the unnecessary phone apps that you no longer need or use. Even when apps are not open or in use, they may be able to track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.
Some apps even sell this data as it can be extremely advantageous to other companies, which they use to target certain consumer segments and profiles for advertising. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on as-needed basis and only when the app is in use. Your phone’s app and location services settings will give you the tools to do it.
In addition to the steps above, comprehensive online protection software can keep you more private and minimize your risk of cybercrime. It can include:
So while it may seem like all this rampant collecting and selling of personal information is out of your hands, there’s plenty you can do to take control. With the steps outlined above and strong online protection software at your back, you can keep your personal information more private and secure.
The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
Private tech companies gather tremendous amounts of user data. These companies can afford to let you use social media platforms free of charge because it’s paid for by your data, attention, and time.
Big tech derives most of its profits by selling your attention to advertisers — a well-known business model. Various documentaries (like Netflix’s “The Social Dilemma”) have attempted to get to the bottom of the complex algorithms that big tech companies employ to mine and analyze user data for the benefit of third-party advertisers.
This article will help you better understand what information is being collected by tech companies, how it’s being used, and how you can protect your privacy online.
Tech companies benefit from personal information by being able to provide personalized ads. When you click “yes” at the end of a terms and conditions agreement found on some web pages, you may be allowing the companies to collect the following data:
For someone unfamiliar with privacy issues, it is important to understand the extent of big tech’s tracking and data collection. Once these companies collect data, all this information can be supplied to third-party businesses or used to improve user experience.
The problem with this is that big tech has blurred the line between collecting customer data and violating user privacy in some cases. While tracking what content you interact with can be justified under the garb of personalizing the content you see, big tech platforms have been known to go too far. Prominent social networks like Facebook and LinkedIn have faced past legal trouble for accessing personal user data like private messages and saved photos.
The information you provide helps build an accurate character profile and turns it into knowledge that gives actionable insights to businesses. Private data usage can be classified into three cases: selling it to data brokers, using it to improve marketing, or enhancing customer experience.
Along with big data, another industry has seen rapid growth: data brokers. Data brokers buy, analyze, and package your data. Companies that collect large amounts of data on their users stand to profit from this service. Selling data to brokers is an important revenue stream for big tech companies.
Advertisers and businesses benefit from increased information on their consumers, creating a high demand for your information. The problem here is that companies like Facebook and Alphabet (Google’s parent company) have been known to mine massive amounts of user data for the sake of their advertisers.
Marketing can be highly personalized thanks to the availability of large amounts of consumer data. Tracking your response to marketing campaigns can help businesses alter or improve certain aspects of their campaign to drive better results.
The problem is that most AI-based algorithms are incapable of assessing when they should stop collecting or using your information. After a point, users run the risk of being constantly subjected to intrusive ads and other unconsented marketing campaigns that pop up frequently.
Analyzing consumer behavior through reviews, feedback, and recommendations can help improve customer experience. Businesses have access to various facets of data that can be analyzed to show them how to meet consumer demands. This could help improve any part of a consumer’s interaction with the company, from designing special offers and discounts to improving customer relationships.
For most social media platforms, the goal is to curate a personalized feed that appeals to the users and allows them to spend more time on the app. When left unmonitored, the powerful algorithms behind these social media platforms can repeatedly subject you to the same kind of content from different creators.
Here are the big tech companies that collect and mine the most user data.
Users need a comprehensive data privacy solution to tackle the rampant, large-scale data mining carried out by big tech platforms. While targeted advertisements and easily found items are beneficial, many of these companies collect and mine user data through several channels simultaneously, exploiting them in many different ways.
It’s important to make sure your personal information is protected. Protection solutions like McAfee’s Personal Data Cleanup feature can help. With this feature, our teams scour the web for traces of your personal information and assist in getting it removed to enhance your online privacy.
McAfee’s Total Protection provides antivirus software for all of your digital devices and a secure VPN connection to avoid exposure to malicious third parties while browsing the internet. Our identity monitoring and personal data removal solutions further remove gaps in your devices’ security systems.
With our airtight data protection and custom guidance (complete with a protection score for each platform and tips to keep you safer), you can be sure that your internet identity is protected.
The post What Personal Data Do Companies Track? appeared first on McAfee Blog.
Our personal and professional lives are becoming increasingly intertwined with the online world. Regular internet usage has made us all prone to cyber-security risks. You leave a digital footprint every time you use the internet, which is a trace of all your online activities.
When you create new accounts or subscribe to different websites, you give them explicit (or implicit, through their family of apps or subsidiary websites) access to your personal and credit card information. In other cases, websites might track basic information without your knowledge, such as your location and search history.
There is an industry of data brokers specifically dedicated to keeping track of user data, packaging it, and supplying it to tech companies who use it to run targeted ads and enhance on-platform user experience. Given the widespread use of the internet and exponential improvements in technology, data has become a valuable commodity — creating a need for the sale and purchase of user data.
This article discusses how data brokers sell your personal information and how you can minimize risk.
Data brokers are companies that aggregate user information from various sources on the internet. They collect, collate, package, and sometimes even analyze this data to create a holistic and coherent version of you online. This data is then supplied to tech companies to fuel their third-party advertising-centered business models.
Companies interested in buying data include but are not limited to:
These companies and social media platforms use your data to better understand target demographics and the content with which they interact. While the practice isn’t unethical in and of itself (personalizing user experiences and creating more convenient UIs are usually cited as the primary reasons for it), it does make your data vulnerable to malicious attacks targeted toward big-tech servers.
Most of your online activities are related. Devices like your phone, laptop, tablets, and even fitness watches are linked to each other. Moreover, you might use one email ID for various accounts and subscriptions. This online interconnectedness makes it easier for data brokers to create a cohesive user profile.
Mobile phone apps are the most common way for data brokerage firms to collect your data. You might have countless apps for various purposes, such as financial transactions, health and fitness, or social media.
A number of these apps usually fall under the umbrella of the same or subsidiary family of apps, all of which work toward collecting and supplying data to big tech platforms. Programs like Google’s AdSense make it easier for developers to monetize their apps in exchange for the user information they collect.
Data brokers also collect data points like your home address, full name, Social Security number, phone number, and date of birth. They have automated scraping tools to quickly collect relevant information from public profiles.[Text Wrapping Break]
Lastly, data brokers can gather data from other third parties that track your cookies or even place trackers or cookies on your browsers. Cookies are small data files that track your online activities when visiting different websites. They track your IP address and browsing history, which third parties can exploit. Cookies are also the reason you see personalized ads and products.
Data brokers collate your private information into one package and sell it to “people search” websites like Spokeo or TruePeopleSearch. You or a tech business can use these websites to search for people and get extensive consumer data. People search sites also contain public records like voter registration information, marriage records, and birth certificates. This data is used for consumer research and large-scale data analysis.
Next, marketing and sales firms are some of data brokers’ biggest clients. These companies purchase massive data sets from data brokers to research your data profile. They have advanced algorithms to segregate users into various consumer groups and target you specifically. Their predictive algorithms can suggest personalized ads and products to generate higher lead generation and conversation percentages for their clients.
We tend to accept the terms and conditions that various apps ask us to accept without thinking twice or reading the fine print. You probably cannot proceed without letting the app track certain data or giving your personal information. To a certain extent, we trade some of our privacy for convenience. This becomes public information, and apps and data brokers collect, track, and use our data however they please while still complying with the law.
There is no comprehensive privacy law in the U.S. on a federal level. This allows data brokers to collect personal information and condense it into marketing insights. While not all methods of gathering private data are legal, it is difficult to track the activities of data brokers online (especially on the dark web). As technology advances, there are also easier ways to harvest and exploit data.
Vermont and California have already enacted laws to regulate the data brokerage industry. In 2018, Vermont passed the country’s first data broker legislation. This requires data brokers to register annually with the Secretary of State and provide information about their data collection activities, opt-out policies, purchaser credentialing practices, and data breaches.
California has passed similar laws to make data brokering a more transparent industry. For risk mitigation of data brokerage, the Federal Trade Commission (FTC) has published reports and provided recommendations to Congress to reduce the engagement of data broker firms. Giving individuals the right to opt-out of the sale of their personal data is a step toward a more rigorous law regarding data privacy.
Some data brokers let you remove your information from their websites. There are also extensive guides available online that list the method by which you can opt-out of some of the biggest data brokering firms. For example, a guide by Griffin Boyce, the systems administrator at Harvard University’s Berkman Klein Center for Internet and Society, provides detailed information on how to opt-out of a long list of data broker companies.
Acxiom, LLC is one of the largest data brokering firms and has collected data for approximately 68% of people who have an online presence. You can opt-out of their data collection either through their website or by calling them directly.
Epsilon Data Management is another big player in the data broker industry that operates as a marketing service and marketing analytics company. You can opt-out of their website through various methods such as by email, phone, and mail. Credit rating agencies like Experian and Equifax are also notorious for collecting your data. Similarly, you can opt-out through their websites or by calling them.
McAfee is a pioneer in providing online and offline data protection to its customers. We offer numerous cybersecurity services for keeping your information private and secure.
With regard to data brokers, we enable users to do a personal data clean-up. Cleaning up your personal data online may be a difficult task, as it requires you to reach out to multiple data brokers and opt out. Instead, sign up for McAfee’s Personal Data Cleanup feature to do a convenient and thorough personal data clean-up. We will search for traces of your personal data and assist in getting it removed.
The post How Data Brokers Sell Your Identity appeared first on McAfee Blog.
The World Wide Web, invented in 1989 by Tim Berners-Lee, has undoubtedly made our lives more convenient in so many ways.
For example, family road trips looked a lot different than they do today. Preteens were designated backseat navigators, with huge atlases spread across their laps, yelling “Turn left here! No wait, right!” Then, when you finally arrived at your destination, what was there to do? Time to poll the hotel concierge, gas station attendants, and grocery store clerks about the best places to visit and directions on how to get there.
Now, your car and phone can speak to you in a calm voice, guide you where you need to go, and tell you what to do once you get there. Life changing!
However, the Web also has made our lives more complicated in several ways. The number of cybercrimes — in variety and prevalence — seem to rise every day. Luckily, what has also become more sophisticated are our available tools to combat cybercriminals and protect our online information, privacy, and identity.
Here’s a look back at the evolution of cyberthreats and cyber-protection to commemorate World Wide Web Day and share some tips on how to use the Web safely and with confidence.
In the early days of the Web, viruses and malware caused many a desktop computer to fall into disrepair. Though, whenever anyone caught a virus of the cyber variety, they were never too surprised. That was usually the cost of illegally downloading music or videos or clicking on pop-ups from sites that were notorious for spreading malicious software.
Fast forward to today and viruses and malware have been disguised by phishing, a tactic where malicious software is hidden within legitimate-looking electronic correspondences (email, text, or direct message). People are now wise to which sketchy websites to avoid, so, to spread their malicious software, cybercriminals use false authority and play on people’s emotions to get them to click on dangerous links and divulge valuable personal information. Phishing can result in huge financial losses. One study calculates that companies lose $15 million annually to phishing.1 Here are a few tips to avoid falling for a phishing attempt and keep your family’s personal information safe:
In the 1990s, portable phones weren’t in everyone’s pockets. And the cellphones that were available to the public at a reasonable price certainly didn’t connect to the Web. The average person was concerned primarily with their desktop security. As long as users steered clear of malicious software, subscribed to an antivirus, and didn’t leave their password on a sticky note on their desk, they were likely to remain in the clear.
Today, homes have multiple connected devices, all of which require that people protect them with great cyber-habits, passwords, and technology. Even your smart home assistants are vulnerable to cyberthreats. Don’t worry though, there are plenty of easy things you can do every day to keep your family’s information and devices safe.
Starting with passwords: The best passwords and passphrases are the ones you don’t have to remember. Apple is actually trying to eliminate the need for typing in passwords, instead relying on biometric security measures, such as face facial recognition and fingerprint scanning.2 If your device doesn’t have these scanning capabilities, a password manager is an excellent way to safeguard your passwords to all your accounts. McAfee True Key guards your passwords with one of the strongest encryption algorithms available. On top of that, multi-factor authentication is another layer of security that stops thieves from stealing your passwords and trading them on the dark Web. With a password manager, you’ll never have to write down, reuse, or worry about forgetting your password and username combinations.
Next, a VPN for your mobile devices and desktop is another great shield against cybercriminals. A virtual private network hides your location data and makes it extremely difficult for public wi-fi eavesdroppers to track your movements on the Web. It’s a great practice to never connect any device to a public wi-fi connection without a VPN, especially if you’re online shopping, handling sensitive information, or banking online.
Finally, another key tool in ensuring your mobile and desktop security is knowing where you stand: How protected are you? What are some habits you should improve? How can you constantly monitor your safety and be in the know when your status changes? The answer: McAfee Protection Score. This unique service scans your wi-fi connection, the dark Web, and data breach records for threats to your personally identifiable information (PII) and connected device. Then, the software recommends ways to improve your security, in turn boosting your score. It’s a quick and visual way to evaluate your habits and make sure you’re doing everything you can to protect your connected family.
In the infancy of the World Wide Web, identity theft via the internet wasn’t really a thing. Mostly, identities and PII were stolen through discarded mail, overheard conversations, or stealing someone’s physical wallet.
Identity theft is a major concern. Cybercriminals are becoming smarter and more determined to release PII on the dark Web for profit. Phishing, social media snooping, data breaches, and hacking are common modern ways criminals steal valuable personal information, in addition to low-tech dumpster diving and wallet theft. With your full name, birthdate, and Social Security Number, criminals can cause severe damage to your credit that could take years and a large investment to repair.
Some tips to avoid being a victim of identity theft is to improve your phishing detection skills, avoid oversharing on social media, delete old accounts you don’t use anymore and know how to identify the signs of identity theft. An identity monitoring service, like McAfee Advanced Protection, is your all-in-one privacy and identity protection service for your digital life. It covers you for $1 million in identity theft coverage and restoration. Plus, the service includes all the important tools outlined above: antivirus, VPN, password manager, and Protection Score.
The Web, not to be confused with the internet, is the collection of pages that one can access using the internet. You likely use it every day, thus it’s key to navigate it safely and with confidence. The Web has come a long way, and in a decade, it’s likely to look completely different than it does right now. The key is to be adaptable and careful and have the right tools to help you fill in the gaps.
1Ponemon Institute, “The 2021 Cost of Phishing Study”
2CNET, “Apple Is Trying to Kill Passwords With Passkeys Using Touch ID and Face ID”
The post Celebrate World Wide Web Day: The Evolution of Web Safety appeared first on McAfee Blog.
With the recent demise of several popular “proxy” services that let cybercriminals route their malicious traffic through hacked PCs, there is now something of a supply chain crisis gripping the underbelly of the Internet. Compounding the problem, several remaining malware-based proxy services have chosen to block new registrations to avoid swamping their networks with a sudden influx of customers.
Last week, a seven-year-old proxy service called 911[.]re abruptly announced it was permanently closing after a cybersecurity breach allowed unknown intruders to trash its servers and delete customer data and backups. 911 was already akin to critical infrastructure for many in the cybercriminal community after its top two competitors — VIP72 and LuxSocks — closed or were shut down by authorities over the past 10 months.
The underground cybercrime forums are now awash in pleas from people who are desperately seeking a new supplier of abundant, cheap, and reliably clean proxies to restart their businesses. The consensus seems to be that those days are now over, and while there are many smaller proxy services remaining, few of them on their own are capable of absorbing anywhere near the current demand.
“Everybody is looking for an alternative, bro,” wrote a BlackHatForums user on Aug. 1 in response to one of many “911 alternative” discussion threads. “No one knows an equivalent alternative to 911[.]re. Their service in terms of value and accessibility compared to other proxy providers was unmatched. Hopefully someone comes with a great alternative to 911[.]re.”
Among the more frequently recommended alternatives to 911 is SocksEscort[.]com, a malware-based proxy network that has been in existence since at least 2010. Here’s what part of their current homepage looks like:
The SocksEscort home page says its services are perfect for people involved in automated online activity that often results in IP addresses getting blocked or banned, such as Craigslist and dating scams, search engine results manipulation, and online surveys.
But faced with a deluge of new signups in the wake of 911’s implosion, SocksEscort was among the remaining veteran proxy services that opted to close its doors to new registrants, replacing its registration page with the message:
“Due to unusual high demand, and heavy load on our servers, we had to block all new registrations. We won’t be able to support our proxies otherwise, and close SocksEscort as a result. We will resume registrations right after demand drops. Thank you for understanding, and sorry for the inconvenience.”
According to Spur.us, a startup that tracks proxy services, SocksEscort is a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay.
Spur says SocksEscort’s proxy service relies on software designed to run on Windows computers, and is currently leasing access to more than 14,000 hacked computers worldwide. That is a far cry from the proxy inventory advertised by 911, which stood at more than 200,000 IP addresses for rent just a few days ago.
Image: Spur.us
SocksEscort is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source.
The disruption at 911[.]re came days after KrebsOnSecurity published an in-depth look at the long-running proxy service, which showed that 911 had a history of incentivizing the installation of its proxy software without user notice or consent, and that it actually ran some of these “pay-per-install” schemes on its own to guarantee a steady supply of freshly-hacked PCs.
More on SocksEscort in an upcoming story.
Further reading:
July 29, 2022: 911 Proxy Service Implodes After Disclosing Breach
July 28, 2022: Breach Exposes Users of Microleaves Proxy Service
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
If you’re the parent of a tween or teen, chances are they’re not the only ones going back to school. Their smartphones are going back too.
Our recent global research showed just how many tweens and teens use a smartphone. Plenty. Depending on the age band, that figure ranges anywhere from 76% to 93%, with some noteworthy variations between countries.
One of the top reasons parents give their child a phone is to stay in touch, so it likely follows that those phones will likely make their way into the classroom. Whether or not that’s the case for your child, back-to-school time is still a great time to help your child stay safer on their phone—and keep their phones safer too in the event of loss or theft.
Comprehensive online protection software can protect your phone in the same way that it protects your laptops and computers. Unfortunately, while many people use it on their laptops and computers, far fewer people use it on their phones—only about 42% of tweens and teens worldwide use it on their smartphones according to our most recent research.
Installing it can protect their privacy, keep them safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do. You can find our smartphone apps in both Google Play and the Apple App Store.
Updates do all kinds of great things for gaming, streaming, and chatting apps, such as adding more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.
iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already.
Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones.
Another finding from our latest global research is just how few people use a lock screen on their phones. Only 56% of parents said that they protect their smartphone with a password or passcode, and only 42% said they do the same for their child’s smartphone—a further 14% drop between parents and kids.
The issue here is clear. If an unlocked phone gets lost or stolen, all the information on it is an open book to a potential hacker, scammer, or thief. Enabling a lock screen if you haven’t already. It’s a simple feature found in both iOS and Android devices.
Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one, and McAfee also offers a free service with True Key.
Google Play and Apple’s App Store have measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may not have that process in place. In fact, some third-party sites may intentionally host malicious apps as part of a broader scam. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet the chances of downloading a safe app from them are far greater than anywhere else. Furthermore, both Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer.
One way that crooks can hack their way into your phone is via public Wi-Fi, such as at coffee shops, libraries, and other places on the go. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protect from others on that Wi-Fi hotspot. Note that our VPN can turn on automatically for public Wi-Fi, protecting account credentials, search habits, and other activities online.
The same advice applies for these devices as well—strong online protection software, password management, VPN usage, and so on. What’s good for a smartphone is good for laptops and desktops too.
For laptops in particular, you can track these devices as well, just like a smartphone. The process differs from smartphones, yet it’s still quite straightforward. Windows and Mac users can enable the following settings—and you can click the links below for complete instructions from the source:
Putting these same protections in place on your laptops and desktops will help make your child, and your whole family, safer than before.
Note that on school-issued devices, your school district will likely have technology teams who manage them. As part of that, they typically have policies and restrictions in place to help keep them running safe and sound. If you have any questions about what kind of protections are in place on these school-issued devices, contact your school district.
While we’ve largely focused on protecting the phone itself, there’s also the importance of protecting the person who’s using it. In this case, your child—what they see, do, and experience on the internet. Device security is only part of the equation there.
Parents of tweens and teens know the concerns that come along with smartphone usage, ranging anywhere from cyberbullying, too much screen time, and simply wanting to know what their child is up to on their phone.
As you can imagine, each of these topics deserves its own treatment. The “Family Safety” section of our blog offers parents and their kids alike plenty of resources, and the list below can get you started on a few of the most pressing issues:
Without a doubt, while a child may get their first smartphone to “keep in touch,” that ownership blossoms into something far greater. And quite quickly. As they dive into the world of apps, social media, messaging, and gaming, take an interest, take it as an opportunity to spend time talking about their day and what it was like online.
By asking if they grabbed any cool pictures, what their favorite games are, and how their friends are when your child is texting them, questions like these can open a look into a world that would otherwise remain closed. This way, talking about the phone and what they’re doing on it becomes part of normal, everyday conversation. This can reap benefits down the road when your child encounters the inevitable bumps along the way, whether they’re dealing with a technical issue or something as difficult as cyberbullying or harassment. Talking about their life online on a regular basis may make them more apt to come forward when there’s a problem than they otherwise might.
In all, think of the smartphone as a fast pass into adulthood, thanks to how it puts the entirety of the internet right in your child’s hand. Protecting the device and the kid who’s using it will help ensure they get the absolute best out of all that potential.
The post Getting Your Kids Ready for School—And Their Smartphones Too appeared first on McAfee Blog.
Whether you are getting ready for back-to-school season, getting new work laptop or fancying a new gamer's pc, learn the steps to protect your new PC from cyberthreats.
The post Start as you mean to go on: the top 10 steps to securing your new computer appeared first on WeLiveSecurity
The 911 service as it existed until July 28, 2022.
911[.]re, a proxy service that since 2015 has sold access to hundreds of thousands of Microsoft Windows computers daily, announced this week that it is shutting down in the wake of a data breach that destroyed key components of its business operations. The abrupt closure comes ten days after KrebsOnSecurity published an in-depth look at 911 and its connections to shady pay-per-install affiliate programs that secretly bundled 911’s proxy software with other titles, including “free” utilities and pirated software.
911[.]re is was one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.
Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.
From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
As noted in KrebsOnSecurity’s July 19 story on 911, the proxy service operated multiple pay-per-install schemes that paid affiliates to surreptitiously bundle the proxy software with other software, continuously generating a steady stream of new proxies for the service.
A cached copy of flashupdate[.]net circa 2016, which shows it was the homepage of a pay-per-install affiliate program that incentivized the silent installation of 911’s proxy software.
Within hours of that story, 911 posted a notice at the top of its site, saying, “We are reviewing our network and adding a series of security measures to prevent misuse of our services. Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”
At this announcement, all hell broke loose on various cybercrime forums, where many longtime 911 customers reported they were unable to use the service. Others affected by the outage said it seemed 911 was trying to implement some sort of “know your customer” rules — that maybe 911 was just trying to weed out those customers using the service for high volumes of cybercriminal activity.
Then on July 28, the 911 website began redirecting to a notice saying, “We regret to inform you that we permanently shut down 911 and all its services on July 28th.”
According to 911, the service was hacked in early July, and it was discovered that someone manipulated the balances of a large number of user accounts. 911 said the intruders abused an application programming interface (API) that handles the topping up of accounts when users make financial deposits with the service.
“Not sure how did the hacker get in,” the 911 message reads. “Therefore, we urgently shut down the recharge system, new user registration, and an investigation started.”
The parting message from 911 to its users, posted to the homepage July 28, 2022.
However the intruders got in, 911 said, they managed to also overwrite critical 911[.]re servers, data and backups of that data.
“On July 28th, a large number of users reported that they could not log in the system,” the statement continues. “We found that the data on the server was maliciously damaged by the hacker, resulting in the loss of data and backups. Its [sic] confirmed that the recharge system was also hacked the same way. We were forced to make this difficult decision due to the loss of important data that made the service unrecoverable.”
Operated largely out of China, 911 was an enormously popular service across many cybercrime forums, and it became something akin to critical infrastructure for this community after two of 911’s longtime competitors — malware-based proxy services VIP72 and LuxSocks — closed their doors in the past year.
Now, many on the crime forums who relied on 911 for their operations are wondering aloud whether there are any alternatives that match the scale and utility that 911 offered. The consensus seems to be a resounding “no.”
I’m guessing we may soon learn more about the security incidents that caused 911 to implode. And perhaps other proxy services will spring up to meet what appears to be a burgeoning demand for such services at the moment, with comparatively little supply.
In the meantime, 911’s absence may coincide with a measurable (if only short-lived) reprieve in unwanted traffic to top Internet destinations, including banks, retailers and cryptocurrency platforms, as many former customers of the proxy service scramble to make alternative arrangements.
Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said 911’s network will be difficult to replicate in the short run.
“My speculation is [911’s remaining competitors] are going to get a major boost in the short term, but a new player will eventually come along,” Kilmer said. “None of those are good replacements for LuxSocks or 911. However, they will all allow anyone to use them. For fraud rates, the attempts will continue but through these replacement services which should be easier to monitor and stop. 911 had some very clean IP addresses.”
911 wasn’t the only major proxy provider disclosing a breach this week tied to unauthenticated APIs: On July 28, KrebsOnSecurity reported that internal APIs exposed to the web had leaked the customer database for Microleaves, a proxy service that rotates its customers’ IP addresses every five to ten minutes. That investigation showed Microleaves — like 911 — had a long history of using pay-per-install schemes to spread its proxy software.
Learn to spot some of the threats that you can face while browsing online, and the best tips to stay safe on the web.
The post Staying safe online: How to browse the web securely appeared first on WeLiveSecurity
Microleaves, a ten-year-old proxy service that lets customers route their web traffic through millions of Microsoft Windows computers, recently fixed a vulnerability in their website that exposed their entire user database. Microleaves claims its proxy software is installed with user consent, but data exposed in the breach shows the service has a lengthy history of being supplied with new proxies by affiliates incentivized to distribute the software any which way they can — such as by secretly bundling it with other titles.
The Microleaves proxy service, which is in the process of being rebranded to Shifter[.[io.
Launched in 2013, Microleaves is a service that allows customers to route their Internet traffic through PCs in virtually any country or city around the globe. Microleaves works by changing each customer’s Internet Protocol (IP) address every five to ten minutes.
The service, which accepts PayPal, Bitcoin and all major credit cards, is aimed primarily at enterprises engaged in repetitive, automated activity that often results in an IP address being temporarily blocked — such as data scraping, or mass-creating new accounts at some service online.
In response to a report about the data exposure from KrebsOnSecurity, Microleaves said it was grateful for being notified about a “very serious issue regarding our customer information.”
Abhishek Gupta is the PR and marketing manager for Microleaves, which he said in the process of being rebranded to “Shifter.io.” Gupta said the report qualified as a “medium” severity security issue in Shifter’s brand new bug bounty program (the site makes no mention of a bug bounty), which he said offers up to $2,000 for reporting data exposure issues like the one they just fixed. KrebsOnSecurity declined the offer and requested that Shifter donate the amount to the Electronic Frontier Foundation (EFF), a digital rights group.
From its inception nearly a decade ago, Microleaves has claimed to lease between 20-30 million IPs via its service at any time. Riley Kilmer, co-founder of the proxy-tracking service Spur.us, said that 20-30 million number might be accurate for Shifter if measured across a six-month time frame. Currently, Spur is tracking roughly a quarter-million proxies associated with Microleaves/Shifter each day, with a high rate of churn in IPs.
Early on, this rather large volume of IP addresses led many to speculate that Microleaves was just a botnet which was being resold as a commercial proxy service.
Proxy traffic related to top Microleaves users, as exposed by the website’s API.
The very first discussion thread started by the new user Microleaves on the forum BlackHatWorld in 2013 sought forum members who could help test and grow the proxy network. At the time, the Microleaves user said their proxy network had 150,000 IPs globally, and was growing quickly.
One of BlackHatWorld’s moderators asked the administrator of the forum to review the Microleaves post.
“User states has 150k proxies,” the forum skeptic wrote. “No seller on BHW has 150k working daily proxies none of us do. Which hints at a possible BOTNET. That’s the only way you will get 150k.”
Microleaves has long been classified by antivirus companies as adware or as a “potentially unwanted program” (PUP), the euphemism that antivirus companies use to describe executable files that get installed with ambiguous consent at best, and are often part of a bundle of software tied to some “free” download. Security vendor Kaspersky flags the Microleaves family of software as a trojan horse program that commandeers the user’s Internet connection as a proxy without notifying the user.
“While working, these Trojans pose as Microsoft Windows Update,” Kaspersky wrote.
In a February 2014 post to BlackHatWorld, Microleaves announced that its sister service — reverseproxies[.]com — was now offering an “Auto CAPTCHA Solving Service,” which automates the solving of those squiggly and sometimes frustrating puzzles that many websites use to distinguish bots from real visitors. The CAPTCHA service was offered as an add-on to the Microleaves proxy service, and ranged in price from $20 for a 2-day trial to $320 for solving up to 80 captchas simultaneously.
“We break normal Recaptcha with 60-90% success rate, recaptcha with blobs 30% success, and 500+ other captcha,” Microleaves wrote. “As you know all success rate on recaptcha depends very much on good proxies that are fresh and not spammed!”
The exposed Microleaves user database shows that the first user created on the service — username “admin” — used the email address alex.iulian@aol.com. A search on that email address in Constella Intelligence, a service that tracks breached data, reveals it was used to create an account at the link shortening service bit.ly under the name Alexandru Florea, and the username “Acidut.” [Full disclosure: Constella is currently an advertiser on this website].
According to the cyber intelligence company Intel 471, a user named Acidut with the email address iulyan87_4u@gmail.com had an active presence on almost a dozen shadowy money-making and cybercrime forums from 2010 to 2017, including BlackHatWorld, Carder[.]pro, Hackforums, OpenSC, and CPAElites.
The user Microleaves (later “Shifter.io”) advertised on BlackHatWorld the sale of 31 million residential IPs for use as proxies, in late 2013. The same account continues to sell subscriptions to Shifter.io.
In a 2011 post on Hackforums, Acidut said they were building a botnet using an “exploit kit,” a set of browser exploits made to be stitched into hacked websites and foist malware on visitors. Acidut claimed their exploit kit was generating 3,000 to 5,000 new bots each day. OpenSC was hacked at one point, and its private messages show Acidut purchased a license from Exmanoize, the handle used by the creator of the Eleonore Exploit Kit.
By November 2013, Acidut was advertising the sale of “26 million SOCKS residential proxies.” In a March 2016 post to CPAElites, Acidut said they had a worthwhile offer for people involved in pay-per-install or “PPI” schemes, which match criminal gangs who pay for malware installs with enterprising hackers looking to sell access to compromised PCs and websites.
Because pay-per-install affiliate schemes rarely impose restrictions on how the software can be installed, such programs can be appealing for cybercriminals who already control large collections of hacked machines and/or compromised websites. Indeed, Acidut went a step further, adding that their program could be quietly and invisibly nested inside of other programs.
“For those of you who are doing PPI I have a global offer that you can bundle to your installer,” Acidut wrote. “I am looking for many installs for an app that will generate website visits. The installer has a silence version which you can use inside your installer. I am looking to buy as many daily installs as possible worldwide, except China.”
Asked about the source of their proxies in 2014, the Microleaves user responded that it was “something related to a PPI network. I can’t say more and I won’t get into details.”
Acidut authored a similar message on the forum BlackHatWorld in 2013, where they encouraged users to contact them on Skype at the username “nevo.julian.” That same Skype contact address was listed prominently on the Microleaves homepage up until about a week ago when KrebsOnSecurity first reached out to the company.
There is a Facebook profile for an Alexandru Iulian Florea from Constanta, Romania, whose username on the social media network is Acidut. Prior to KrebsOnSecurity alerting Shifter of its data breach, the Acidut profile page associated Florea with the websites microleaves.com, shrooms.io, leftclick[.]io, and online[.]io. Mr. Florea did not respond to multiple requests for comment, and his Facebook page no longer mentions these domains.
Leftclick and online[.]io emerged as subsidiaries of Microleaves between 2017 and 2018. According to a help wanted ad posted in 2018 for a developer position at online[.]io, the company’s services were brazenly pitched to investors as “a cybersecurity and privacy tool kit, offering extensive protection using advanced adblocking, anti-tracking systems, malware protection, and revolutionary VPN access based on residential IPs.”
A teaser from Irish Tech News.
“Online[.]io is developing the first fully decentralized peer-to-peer networking technology and revolutionizing the browsing experience by making it faster, ad free, more reliable, secure and non-trackable, thus freeing the Internet from annoying ads, malware, and trackers,” reads the rest of that help wanted ad.
Microleaves CEO Alexandru Florea gave an “interview” to the website Irishtechnews.ie in 2018, in which he explained how Online[.]io (OIO) was going to upend the online advertising and security industries with its initial coin offering (ICO). The word interview is in air quotes because the following statements by Florea deserved some serious pushback by the interviewer.
“Online[.]io solution, developed using the Ethereum blockchain, aims at disrupting the digital advertising market valued at more than $1 trillion USD,” Alexandru enthused. “By staking OIO tokens and implementing our solution, the website operators will be able to access a new non-invasive revenue stream, which capitalizes on time spent by users online.”
“At the same time, internet users who stake OIO tokens will have the opportunity to monetize on the time spent online by themselves and their peers on the World Wide Web,” he continued. “The time spent by users online will lead to ICE tokens being mined, which in turn can be used in the dedicated merchant system or traded on exchanges and consequently changed to fiat.”
Translation: If you install our proxy bot/CAPTCHA-solver/ad software on your computer — or as an exploit kit on your website — we’ll make millions hijacking ads and you will be rewarded with heaps of soon-to-be-worthless shitcoin. Oh, and all your security woes will disappear, too.
It’s unclear how many Internet users and websites willingly agreed to get bombarded with Online[.]io’s annoying ads and search hijackers — and to have their PC turned into a proxy or CAPTCHA-solving zombie for others. But that is exactly what multiple security companies said happened when users encountered online[.]io, which operated using the Microsoft Windows process name of “online-guardian.exe.”
Incredibly, Crunchbase says Online[.]io raised $6 million in funding for an initial coin offering in 2018, based on the plainly ludicrous claims made above. Since then, however, online[.]io seems to have gone…offline, for good.
Until this week, Shifter.io’s website also exposed information about its customer base and most active users, as well as how much money each client has paid over the lifetime of their subscription. The data indicates Shifter has earned more than $11.7 million in direct payments, although it’s unclear how far back in time those payment records go, or how complete they are.
The bulk of Shifter customers who spent more than $100,000 at the proxy service appear to be digital advertising companies, including some located in the United States. None of the several Shifter customers approached by KrebsOnSecurity agreed to be interviewed.
Shifter’s Gupta said he’d been with the company for three years, since the new owner took over the company and made the rebrand to Shifter.
“The company has been on the market for a long time, but operated under a different brand called Microleaves, until new ownership and management took over the company started a reorganization process that is still on-going,” Gupta said. “We are fully transparent. Mostly [our customers] work in the data scraping niche, this is why we actually developed more products in this zone and made a big shift towards APIs and integrated solutions in the past year.”
Ah yes, the same APIs and integrated solutions that were found exposed to the Internet and leaking all of Shifter’s customer information.
Gupta said the original founder of Microleaves was a man from India, who later sold the business to Florea. According to Gupta, the Romanian entrepreneur had multiple issues in trying to run the company, and then sold it three years ago to the current owner — Super Tech Ventures, a private equity company based in Taiwan.
“Our CEO is Wang Wei, he has been with the company since 3 years ago,” Gupta said. “Mr. Florea left the company two years ago after ending this transition period.”
Google and other search engines seem to know nothing about a Super Tech Ventures based in Taiwan. Incredibly, Shifter’s own PR person claimed that he, too, was in the dark on this subject.
“I would love to help, but I really don’t know much about the mother company,” Gupta said, essentially walking back his “fully transparent” statement. “I know they are a branch of the bigger group of asian investment firms focused on private equity in multiple industries.”
Adware and proxy software are often bundled together with “free” software utilities online, or with popular software titles that have been pirated and quietly fused with installers tied to various PPI affiliate schemes.
But just as often, these intrusive programs will include some type of notice — even if installed as part of a software bundle — that many users simply do not read and click “Next” to get on with installing whatever software they’re seeking to use. In these cases, selecting the “basic” or “default” settings while installing usually hides any per-program installation prompts, and assumes you agree to all of the bundled programs being installed. It’s always best to opt for the “custom” installation mode, which can give you a better idea of what is actually being installed, and can let you control certain aspects of the installation.
Either way, it’s best to start with the assumption that if a software or service online is “free,” that there is likely some component involved that allows the provider of that service to monetize your activity. As KrebsOnSecurity noted at the conclusion of last week’s story on a China-based proxy service called 911, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others.
Further reading on proxy services:
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
Aug. 19, 2019: The Rise of “Bulletproof” Residential Networks
Ransomware and other advanced attacks continue to evolve and threaten organizations around the world. Effectively defending your endpoints from these attacks can be a complex undertaking, and a seemingly endless number of security acronyms only compounds that complexity. There are so many acronyms – EPP, EDR, MEDR, MDR, XDR, and more – for various cybersecurity products and services that it becomes difficult to understand the differences between them and choose the right solution for your organization. Deciphering all these acronyms is a task on its own and deciding which solution works best for you is even more challenging.
We here at Cisco believe that understanding these acronyms and determining which security products or services are the best fit for your organization’s needs doesn’t have to be so hard. That’s why we developed this blog – the first in a series – to give you an overview of the different types of threat detection and response solutions.
This series will help you understand the benefits and disadvantages of each solution, the similarities and differences between these solutions, and how to identify the right solution for your organization. Now let’s go over the different types of security solutions.
There are several types of threat detection and response solutions, including:
These solutions are similar in that they all enable you to detect and respond to threats, but they differ by the environment(s) being monitored for threats, who conducts the monitoring, as well as how alerts are consolidated and correlated. For instance, certain solutions will only monitor your endpoints (EDR, MEDR) while others will monitor a broader environment (XDR, MDR). In addition, some of these solutions are actually managed services where a third-party monitors your environment (MEDR, MDR) versus solutions that you monitor and manage yourself (EDR, XDR).
When evaluating these solutions, keep in mind that there isn’t a single correct solution for every organization. This is because each organization has different needs, security maturities, resource levels, and goals. For example, deploying an EDR makes sense for an organization that currently has only a basic anti-virus solution, but this seems like table stakes to a company that already has a Security Operations Center (SOC).
That being said, there are a few questions you can ask yourself to find the cybersecurity solution that best fits your needs, including:
Of these questions, the most critical are about your security goals and current cybersecurity posture. For instance, organizations at the beginning of their security journey may want to look at an EDR or MEDR solution, while companies that are further along their journey are more likely to be interested in an XDR. Asking whether you already have or are willing to build out a SOC is another essential question. This will help you understand whether you should run your security yourself (EDR, XDR) or find a third-party to manage it for you (MEDR, MDR).
Asking whether you have or are willing to hire the right security talent is another critical question to pose. This will also help determine whether to manage your cybersecurity solution yourself or have a third-party run it for you. Finally, questions about visibility and context, alert, and security tool fatigue, as well as detection and response times will help you to decide if your current security stack is sufficient or if you need to deploy a next-generation solution such as an XDR.
These questions will help guide your decision-making process and give you the information you need to make an informed decision on your cybersecurity solution. For more details on the different endpoint security acronyms and how to determine the right solution for your organization, keep an eye out for the next blog in this series – Unscrambling Cybersecurity Acronyms: The ABCs of EDR and MEDR. Stay tuned!
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
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Over her 25-year-plus career, Saleema Syed has seen the information security industry from a variety of vantage points, all while championing women in technology. Syed worked as director of business systems and data management for Duo Security before rising to vice president of information technology. Later, after Duo was acquired by Cisco, she transitioned to new roles within the larger organization and now heads up operations for Webex Marketing. In this position Syed brings structure across different functions of marketing including brand, events and technology while also serving as chief operating officer for Chief Marketing Officer Aruna Ravichandran.
“I fell in love with the culture, the kindness, the heart of this company,” Syed said.
Recently, she shared her passion for problem solving and inclusion with the Duo Blog, along with the advice she gives mentees navigating their own career paths.
Saleema Syed: I like chaos and I love putting a method to the madness. With marketing we have to react to the market, react to the business, react internally. What energizes me is there’s never a dull day and there is always this ability to bring some overall end to end process.
I love running towards a burning car and figuring out how to put it out. I love change. I know change is the only constant and rather than running away from it, I thrive in it. I like to look at it and ask, “What can we do to break it down and figure out what we need to do?”
My brain works in terms of boxes and flows and charts and spreadsheets so when I look at something I’m like, “Okay, what is a box? What is a process? How do I untangle it?” I like sitting in the discomfort and understanding what to do to get out of it.
Saleema Syed: There are three things I always keep in mind when I look at what I’m doing and where I want to be. One is, at the core of it, does it fill my cup of empathy and allow me to be true to who I am in how I treat people or how I build a team?
The second thing is, will I have the opportunity to influence and impact the people on the team or my family? How do I show myself to my daughter who is growing and seeing how to become who she is as a career person?
The third thing is, is it something new and am I learning something? Continuous learning is a huge part of who I am, so that drives me to get out of my comfort zone constantly.
When I’m changing jobs people usually say, “You’ve set up this team, you’re so comfortable. Now all you have to do is sit back and execute.” And my answer is, “That’s exactly why I am moving.”
If I am comfortable I’m not learning, and I don’t know if I’m adding any more value than I’ve set up. That means it’s time for me to move on and elevate somebody. What I’m doing is sending the elevator down to somebody on the team to grow.
That’s why I’ve had people who work for me for many years follow me through multiple organizations, which as a leader has been my pinnacle of what I call my success. Success is not my role; it is how many people I have impacted and influenced.
Saleema Syed: I keep going back to Duo because working at that organization and meeting those people defined me as a human being. One of the strategic pillars of that organization is to be kinder than necessary.
However complicated the work challenges are, those around me must be aligned with what my integral values are and who I am. They have to have empathy and kindness in their heart. If that is not there, no matter how much I love solving challenges and know I can solve them, I’m not going to go for it. I’ve been extremely lucky at Duo, Cisco and Webex that I’ve been around those kinds of people.
If you look at Webex, I love the core of what we are, the journey we are on, the inclusivity. We are not just selling Webex messaging or other products. At the heart of it we are looking at how we are influencing people and things around us by making sure that there is inclusivity in the collaboration tools that we are launching.
Saleema Syed: My leadership style is pretty simple: nobody works for me; people work with me. I lead with making sure that people know this is the problem you’re trying to solve, here is the context of what we are trying to do. Now, let’s figure out how we solve it. That is something that has helped my team be part of the problem solving that I love to do.
When I interview people my first questions are, “What does the job bring to you? How would this job fill your cup?” That throws people off every time. You can teach any technology, you can teach any skill set, but if you don’t have the basic passion, the attitude to be able to do this job, then everything else can just go out the door.
Saleema Syed: I have a very diverse background. I am an Indian by birth and grew up in the Middle East. When I went into engineering, finished my education and started my career, one of the things I realized was that as a woman of color, I always wanted to apply for positions that I was fully qualified for. I wanted to make sure I knew everything about the job because a very big fear was being asked a question in the interview I didn’t know. LinkedIn’s Gender Insights Report found that women apply for 20% fewer jobs than men despite similar job search behaviors. That has been a very challenging mental barrier for me to break.
Trey Boynton, who was at Duo and now she’s leading Cisco in a beautiful journey of diversity as the senior director of inclusion and collaboration strategy always said, “We have to have that bicycle lane on the road, whether it is for females, whether it is for people of color or any LGBTQIA+ community members. That is how we get people to bring that confidence in to learn, grow and then they can merge easily.”
“Passion is a part of who I am and is contributing to my growth.” – Saleema Syed
Whatever I faced as I was growing up, whether it was my dark skin, whether it was my accent, whether it was, “Oh, you’re way too passionate” has been some of the feedback that I’ve gotten. In my career if I’m told I’m way too passionate I turn that around and say, “Passion is a part of who I am and is contributing to my growth.”
Saleema Syed: Within Webex, within Cisco, I try to be part of anything that I can do in terms of giving back to the community. I’m definitely a big proponent of women in technology. In the local Dallas area I run a program by myself and go into schools and advocate for girls in STEM. Cisco is amazing in how it gives us time to volunteer. I love that educating kids is part of my journey of giving back. That’s the generation you can influence.
How do we enable children and women to be more open to technology and being part of the technology field? Let’s look at the percentage of diversity in the technology field and be aware of it. It’s not only about the diversity numbers, but are we bringing in candidates at the leadership level and giving them not just a seat at the table but a voice at the table, too?
You also have to talk about what you do and with passion and energy because if you don’t, people get intimidated. If you can influence one person who comes from an underrepresented community, imagine what you are doing, not just for that person, but for his household, for his family, for his extended community. I have a lot more to do, but as I get into the next decade of my life and my career, that is something that is a huge focus for me.
Saleema Syed: First and foremost it’s very important to spend time and understand the business and the products in whatever industry you’re going into. It is key to your growth. Especially if it’s a security industry, take time to understand the products, the technology or the function that you’re trying to get into. Contextual understanding and product understanding are extremely important.
The second piece is to keep learning. Cisco is amazing in trying to help you learn and support you financially to be able to do it. I went back and got my executive MBA four years ago. Give yourself a goal of learning a new something, whether it is a new function, new technology or new leadership skill.
The third piece is to create a spreadsheet of where you want to be in two years. Put that out there and then work back just like you would do a project plan. Work back month by month, quarter by quarter. What are the skill sets you need to learn to get there?
The last part is: Do the job you want versus the job you are in. Of course, you have to do the job you are in, but do the job you want to get to. Don’t wait for a title, don’t wait for a promotion to act. No. What do you want to be? Show that to your leaders and yourself. The title will come, money will come, everything will come, but am I doing the job that I want and enjoy and I want to get to?
To learn more about Webex, Cisco and Duo Security and how you can apply your passion, advocacy and problem solving to make a difference in cybersecurity, browse our open roles.
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We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure, it addresses common operational use cases applicable to Cisco Secure endpoint agents. Those who install Secure Client’s next-generation software will benefit from a shared user interface for tighter and simplified management of Cisco agents for endpoint security.
Now, with Secure Client, you gain improved secure remote access, a suite of modular security services, and a path for enabling Zero Trust Network Access (ZTNA) across the distributed network. The newest capability is in Secure Endpoint as a new module within the unified endpoint agent framework. Now you can harness Endpoint Detection & Response (EDR) from within Secure Client. You no longer need to deploy and manage Secure Client and Secure Endpoint as separate agents, making management more effortless on the backend.
Within Device Insights, Secure Client lets you deploy, update, and manage your agents from a new cloud management system inside SecureX. If you choose to use cloud management, Secure Client policy and deployment configuration are done in the Insights section of Cisco SecureX. Powerful visibility capabilities in SecureX Device Insights show which endpoints have Secure Client installed in addition to what module versions and profiles they are using.
The emphasis on interoperability of endpoint security agents helps provide the much-needed visibility and simplification across multiple Cisco security solutions while simultaneously reducing the complexity of managing multiple endpoints and agents. Application and data visibility is one of the top ways Secure Client can be an important part of an effective security resilience strategy.
Visit our homepage to see how Secure Client can help your organization today.
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It’s been seven years since the online cheating site AshleyMadison.com was hacked and highly sensitive data about its users posted online. The leak led to the public shaming and extortion of many Ashley Madison users, and to at least two suicides. To date, little is publicly known about the perpetrators or the true motivation for the attack. But a recent review of Ashley Madison mentions across Russian cybercrime forums and far-right websites in the months leading up to the hack revealed some previously unreported details that may deserve further scrutiny.
As first reported by KrebsOnSecurity on July 19, 2015, a group calling itself the “Impact Team” released data sampled from millions of users, as well as maps of internal company servers, employee network account information, company bank details and salary information.
The Impact Team said it decided to publish the information because ALM “profits on the pain of others,” and in response to a paid “full delete” service Ashley Madison parent firm Avid Life Media offered that allowed members to completely erase their profile information for a $19 fee.
According to the hackers, although the delete feature promised “removal of site usage history and personally identifiable information from the site,” users’ purchase details — including real name and address — weren’t actually scrubbed.
“Full Delete netted ALM $1.7mm in revenue in 2014. It’s also a complete lie,” the hacking group wrote. “Users almost always pay with credit card; their purchase details are not removed as promised, and include real name and address, which is of course the most important information the users want removed.”
A snippet of the message left behind by the Impact Team.
The Impact Team said ALM had one month to take Ashley Madison offline, along with a sister property called Established Men. The hackers promised that if a month passed and the company did not capitulate, it would release “all customer records, including profiles with all the customers’ secret sexual fantasies and matching credit card transactions, real names and addresses, and employee documents and emails.”
Exactly 30 days later, on Aug. 18, 2015, the Impact Team posted a “Time’s up!” message online, along with links to 60 gigabytes of Ashley Madison user data.
One aspect of the Ashley Madison breach that’s always bothered me is how the perpetrators largely cast themselves as fighting a crooked company that broke their privacy promises, and how this narrative was sustained at least until the Impact Team decided to leak all of the stolen user account data in August 2015.
Granted, ALM had a lot to answer for. For starters, after the breach it became clear that a great many of the female Ashley Madison profiles were either bots or created once and never used again. Experts combing through the leaked user data determined that fewer than one percent of the female profiles on Ashley Madison had been used on a regular basis, and the rest were used just once — on the day they were created. On top of that, researchers found 84 percent of the profiles were male.
But the Impact Team had to know that ALM would never comply with their demands to dismantle Ashley Madison and Established Men. In 2014, ALM reported revenues of $115 million. There was little chance the company was going to shut down some of its biggest money machines.
Hence, it appears the Impact Team’s goal all along was to create prodigious amounts of drama and tension by announcing the hack of a major cheating website, and then letting that drama play out over the next few months as millions of exposed Ashley Madison users freaked out and became the targets of extortion attacks and public shaming.
Robert Graham, CEO of Errata Security, penned a blog post in 2015 concluding that the moral outrage professed by the Impact Team was pure posturing.
“They appear to be motivated by the immorality of adultery, but in all probability, their motivation is that #1 it’s fun and #2 because they can,” Graham wrote.
Per Thorsheim, a security researcher in Norway, told Wired at the time that he believed the Impact Team was motivated by an urge to destroy ALM with as much aggression as they could muster.
“It’s not just for the fun and ‘because we can,’ nor is it just what I would call ‘moralistic fundamentalism,'” Thorsheim told Wired. “Given that the company had been moving toward an IPO right before the hack went public, the timing of the data leaks was likely no coincidence.”
As the seventh anniversary of the Ashley Madison hack rolled around, KrebsOnSecurity went back and looked for any mentions of Ashley Madison or ALM on cybercrime forums in the months leading up to the Impact Team’s initial announcement of the breach on July 19, 2015. There wasn’t much, except a Russian guy offering to sell payment and contact information on 32 million AshleyMadison users, and a bunch of Nazis upset about a successful Jewish CEO promoting adultery.
Cyber intelligence firm Intel 471 recorded a series of posts by a user with the handle “Brutium” on the Russian-language cybercrime forum Antichat between 2014 and 2016. Brutium routinely advertised the sale of large, hacked databases, and on Jan. 24, 2015, this user posted a thread offering to sell data on 32 million Ashley Madison users:
“Data from July 2015
Total ~32 Million contacts:
full name; email; phone numbers; payment, etc.”
It’s unclear whether the postdated “July 2015” statement was a typo, or if Brutium updated that sales thread at some point. There is also no indication whether anyone purchased the information. Brutium’s profile has since been removed from the Antichat forum.
Flashpoint is a threat intelligence company in New York City that keeps tabs on hundreds of cybercrime forums, as well as extremist and hate websites. A search in Flashpoint for mentions of Ashley Madison or ALM prior to July 19, 2015 shows that in the six months leading up to the hack, Ashley Madison and its then-CEO Noel Biderman became a frequent subject of derision across multiple neo-Nazi websites.
On Jan. 14, 2015, a member of the neo-Nazi forum Stormfront posted a lively thread about Ashley Madison in the general discussion area titled, “Jewish owned dating website promoting adultery.”
On July 3, 2015, Andrew Anglin, the editor of the alt-right publication Daily Stormer, posted excerpts about Biderman from a story titled, “Jewish Hyper-Sexualization of Western Culture,” which referred to Biderman as the “Jewish King of Infidelity.”
On July 10, a mocking montage of Biderman photos with racist captions was posted to the extremist website Vanguard News Network, as part of a thread called “Jews normalize sexual perversion.”
“Biderman himself says he’s a happily married father of two and does not cheat,” reads the story posted by Anglin on the Daily Stormer. “In an interview with the ‘Current Affair’ program in Australia, he admitted that if he found out his own wife was accessing his cheater’s site, ‘I would be devastated.'”
The leaked AshleyMadison data included more than three years’ worth of emails stolen from Biderman. The hackers told Motherboard in 2015 they had 300 GB worth of employee emails, but that they saw no need to dump the inboxes of other company employees.
Several media outlets pounced on salacious exchanges in Biderman’s emails as proof he had carried on multiple affairs. Biderman resigned as CEO on Aug. 28, 2015. The last message in the archive of Biderman’s stolen emails was dated July 7, 2015 — almost two weeks before the Impact Team would announce their hack.
Biderman told KrebsOnSecurity on July 19, 2015 that the company believed the hacker was some type of insider.
“We’re on the doorstep of [confirming] who we believe is the culprit, and unfortunately that may have triggered this mass publication,” Biderman said. “I’ve got their profile right in front of me, all their work credentials. It was definitely a person here that was not an employee but certainly had touched our technical services.”
Certain language in the Impact Team’s manifesto seemed to support this theory, such as the line: “For a company whose main promise is secrecy, it’s like you didn’t even try, like you thought you had never pissed anyone off.”
But despite ALM offering a belated $500,000 reward for information leading to the arrest and conviction of those responsible, to this day no one has been charged in connection with the hack.
Cisco and AWS demonstrate shared responsibility that identifies Security “of” the Cloud versus Security “in” the Cloud.
Shared responsibility remains central to every cloud initiative and defines how cloud providers and customers work together to achieve maximum security across all aspects of the cloud. While shared responsibility is a common term, surprisingly few people understand the model and fewer still have implemented it correctly. The lack of consistent security controls across cloud services does not go unnoticed by attackers, as they probe for vulnerabilities and slip undetected through unsecured cracks.
Security teams should start by understanding the security controls provided by their cloud service providers to help them highlight areas that are susceptible to threats and attacks. Matrices, such as the following from Amazon Web Services (AWS), give a clear view of the shared responsibility model to guide an organization’s approach:
Once Security teams understand the areas they’re responsible for securing, they can begin to construct a security model that includes the right set solutions to serve their needs.
The most effective security model is built around centralized policy and distributed enforcement, allowing security policy to be applied consistently across operating systems, applications and data using multiple security solutions. Security teams should look for ideal solutions that seamlessly integrate into their unified policy. A good first step is to ask the cloud provider for their recommendations and visit cloud marketplaces, such as the AWS Marketplace, to find and try solutions. Customers can also utilize relationships with their security vendors to obtain best practices.
As Mark Twain once said, “History doesn’t repeat itself, but it often rhymes.” There are fundamental differences between on-premise and cloud security practices and controls. However, the way in which security teams discover best practices has not changed. New playbooks from trusted vendors and cloud providers are available to help security teams implement layered approaches to securing their organizations. Security teams should examine these concepts and build on them to protect their specific cloud services without needing to reinvent new models on their own. A good place to start is Cisco’s Cloud Security page.
Watch the recent AWS and Cisco webinar to hear industry analysts, head CISO advisors, and AWS experts discuss shared responsibility, industry challenges and the ways in which other security teams are addressing the problem, and then visit the AWS Marketplace to see the latest Cisco Secure offerings. Purchasing Cisco Secure on AWS Marketplace has the additional benefit of meeting the AWS Enterprise Discount Program commitments.
What is your experience with shared responsibility? We invite you to share your thoughts.
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