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Social media is part of our social fabric. So much so that nearly 50% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks.
Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it. People worldwide spend an average of 145 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds.
Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.
It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media.
Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way.
Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must.
Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.
The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.
The internet has opened up wonderful new possibilities in our world, making life easier on many levels. You can pay your bills, schedule your next family vacation, and order groceries with the click of a button. While the internet offers many positive benefits, it also has some negatives. Although not entirely used for illicit purposes, the dark web is one part of the internet that can be used by criminals for illegal purposes, like selling stolen personal information.
But just what is the dark web? Basically, it’s a part of the internet that isn’t indexed by search engines. As an average internet user, you won’t come across the dark web since you need a special browser to access it. It’s certainly not something you need to stress about in your day-to-day browsing, and you shouldn’t let it scare you off the internet. Unless you actively seek it out, you’ll likely never have any contact with the dark web in your lifetime.
A better understanding of what the dark web is and the possible threats it contains can help you protect yourself, though. This guide provides the essential information you need, explaining the different levels of the web and revealing how you can stay safe. With this knowledge, you can continue to browse online with confidence. Find out more below.
The “dark web” refers to websites that aren’t indexed by search engines like Google and Bing. This might seem strange since most people want their websites to be found through specific searches. Practices like search engine optimization (SEO) are specifically implemented to help websites perform well and rank higher in search engine results.
So, why would someone not want their website to be picked up by a search engine? The primary purpose is to preserve privacy and anonymity. The individuals and organizations on the dark web often engage in illegal activities and want to keep their identities hidden — something that is difficult to do with an indexed website.
It’s important to note that the dark web should not be confused with the deep web, which is a part of the internet individuals access regularly. Although the terms are sometimes used interchangeably, they actually refer to different things. Deep web content — which isn’t picked up by search engines, either — includes pages that typically require additional credentials to access. Your online banking accounts and email accounts, for instance, are examples of deep web content.
The internet is home to billions of websites — an estimated 1.7 billion to be exact, although that number changes every day as new sites are made and others are deleted. Your daily internet activity likely falls within the publicly available and readily accessible portion of the internet (otherwise known as the surface web). However, there are additional “levels” of the internet beyond that top level. Read on to learn more.
The internet you use to search for more information is referred to as the surface web or open web. This is the readily visible part of the internet anyone can access with an internet connection and a normal web browser like Safari, Mozilla Firefox, or Google Chrome. Other terms for the surface web include the visible web, lightnet, or indexed web.
Examples of content you’ll find on the surface web include:
Basically, the sites you use daily — from your favorite news site to a local restaurant — are part of the surface web. What makes these websites part of the surface web is that they can be located via search queries and have recognizable endings like .com, .edu, .gov, or .org. You are able to find websites on the surface web because they are marked as “indexable,” meaning search engines can index and rank them. The sites are readily available on the search engine results pages (SERPs).
Interestingly, the surface web only makes up around 4% of the total internet, meaning the internet is a lot more than what you see on the surface. Think of it as an ocean — there’s the top layer of water you can see and then there’s the vast world beneath. The remainder of the internet is what’s below the surface.
The deep web refers to any page on the internet that isn’t indexed by search engines as described above. The deep web is the first level beneath the “surface” of the visible web — and it’s significantly larger than the surface web, accounting for an estimated 96% to 99% of the entire internet.
It’s important to note that just because this type of content isn’t on the surface doesn’t mean it’s nefarious or has ill intent. A lot of the time, this content isn’t indexed because it includes pages that are meant to be hidden to protect consumer privacy, such as those that require login credentials.
Here are some examples of content on the deep web:
Essentially, any webpage that requires a login is part of the deep web. That said, deep web content doesn’t necessarily have to fall into any of these categories. Any page that is non-indexable is technically also considered part of the deep web. It doesn’t have to require a login or contain sensitive data. Website creators and managers can mark pages as non-indexable if desired.
It’s worth noting that sometimes a single organization’s website will include elements of both the surface web and the deep web. Take a college or university website, for example. Most schools have a comprehensive website providing information about the school’s history, campus location, student body, available programs of study, extracurricular activities, and more.
However, many schools also have an intranet — sometimes linked from the main university page — that’s accessible only for students or staff. This is where students might sign up for classes and access their school email, for example. Since this is sensitive information and requires a unique login, it doesn’t need to be made publicly available via search engines.
In fact, it’s better in the interest of privacy that these pages aren’t readily visible. It helps to protect the user’s data. From this example, you can see that the “deep web” doesn’t have to be scary, illicit, or illegal. It serves a legitimate and useful purpose. You shouldn’t be afraid of the deep web. It’s further important to distinguish the deep web from the dark web — as the next section explains.
As mentioned, the deep web and the dark web sometimes get confused. However, they are distinct. Technically, the dark web is a niche or subsection within the deep web. It consists of websites that aren’t indexable and can’t be readily found online via web search engines. However, the dark web is a carefully concealed portion of the deep web that people go out of their way to keep hidden.
What makes the dark web distinct from the broader deep web is the fact that dark web content can only be accessed via a special browser. The Tor network is often used to access the dark web.
Additionally, the dark web has a unique registry operator and uses security tools like encryption and firewalls, further making it inaccessible via traditional web browsers. Plus, the dark web relies on randomized network infrastructure, creating virtual traffic tunnels. All of these technical details serve to promote anonymity and protect dark web users’ privacy.
The short answer is no, it’s not illegal to browse the dark web. In fact, there are instances where individuals can use it for good. Whistleblowers, for instance, can find the anonymity available through the dark web valuable when working with the FBI or another law enforcement organization.
That said, while it’s not illegal to browse the dark web, it’s also not completely void of criminal activity. Putting yourself in close proximity with illegal activities is rarely a good idea and could heighten your risk of being targeted by a criminal yourself. It’s often best to leave that part of the deep web alone.
There are also many technological threats on the dark web. Malicious software, also known as malware, is a critical concern and can affect unsuspecting users. Even simply browsing the dark web out of curiosity can expose you to such threats, like phishing malware or keyloggers. While an endpoint security program can identify such threats if they end up on your computer, it’s ideal to avoid them altogether.
Further, if you try to buy something on the dark web — even if it’s not illegal — there’s a chance you’ll be scammed. Dark web criminals use a variety of tricks to con people. For example, they may hold money in escrow but then shut down the e-commerce website and take off with the money. Due to the anonymous nature of the dark web, it’s very difficult for law enforcement to find such perpetrators.
Given its anonymous nature, the dark web clearly has an obvious appeal for cybercriminals. But just what do they use it for? The most obvious type of internet activity is the buying and selling of black market goods and services, from illegal drugs to illegal content. Cybercriminals may also run scams when selling such items, for example by taking a person’s money and not delivering the required product.
There are dark websites dedicated to the purchase and sale of illegal products or services (usually using untraceable cryptocurrencies like bitcoin) including:
Browsers like Tor, an open-source and free software, allow people to access dark websites where these goods are available, like a digital marketplace. These websites may look similar to any other surface or deep website you’d encounter. However, they differ in their domain suffix, ending in “.onion” instead of more obvious options like “.com” (Tor is actually short for The Onion Router, which is also where the term “onion routing” comes from — referring to anonymous communication on the dark web).
Onion sites often use scrambled names that make their URLs difficult to remember, minimizing the odds of being reported to authorities. It’s possible to search the dark web using specialized dark web search engines like Grams or link lists like The Hidden Wiki. However, these sources tend to be slow and unreliable, just like the dark web itself.
Some of this information can be extremely valuable on darknet forums. For example, while a Social Security number might go for $2, email credentials could sell for as much as $120,000. Hackers can make a lot of money and do so with less worry that they might get caught. Thanks to the Tor browser’s layers of encryption and IP scrambling, it’s difficult to track people down on this part of the web.
Again, although the dark web isn’t inherently bad, you should still be proactive in preventing your personal information from falling into the wrong hands. Here are a few ways you can help keep you and your family safe online:
The dark web might sound scary. The fact is, an everyday internet user like yourself likely won’t have any contact with this level of the internet. That said, it’s still important to take as many precautions as you can to keep your family and your technology safe.
McAfee provides everyday internet users with the tools they need to surf safely and confidently. Our award-winning antivirus software protects against threats like phishing, malware, and ransomware, and we also offer identity protection plans that come with a personalized Protection Score to check the health of your online information. Start browsing with confidence by using McAfee.
The post The Dark Web: A Definitive Guide appeared first on McAfee Blog.
We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.
While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.
The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.
The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.
You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.
Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.
Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.
You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.
Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.
The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.
A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.
There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.
A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.
A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.
Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.
Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:
You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.
Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.
With McAfee by your side, you can stay online confidently.
The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.
If there’s a particularly clear picture that’s developed over the past couple of years, it’s that our privacy and our personal identities are worth looking out for. With that, we have your back. And here’s why.
In the U.S., reported cases of identity theft continue to rise. In the first half of 2022, the Federal Trade Commission (FTC) reported more than 600,000 cases of identity theft, with more than 230,000 of those reported cases involving credit card theft.
And that’s just what’s been reported in the U.S. Far more crime goes unreported, and it is estimated that the cost of identity theft and fraud goes well into the billions of dollars.
Yet behind each stat is a person, a family, and a household that dealt with anything from a financial headache to a major life event no thanks to identity theft and fraud. Accordingly, we’re seeing to it that every person has the tools to prevent this from happening to them.
Here’s a little bit about our approach. We looked at some of the key areas where people’s private information can be vulnerable and rolled out a set of features and services that can help make you safer than before. They’re all part of McAfee+, our latest line of comprehensive online protection. Depending on your plan and location, the following offer protections that can look after you, your privacy, and your identity—along with your devices and the things on them too.
Unsecured networks can leave us vulnerable, like when we use public Wi-Fi. What’s at issue is that a cybercriminal can potentially capture your login credentials and other personal information as you use a public network in a hotel, airport, coffee shop, library, and so forth.
So, we made sure to include a Virtual Private Network (VPN) to keep your information protected from prying eyes. It does this easily by detecting when you’re on a public network and automatically turning on your VPN. The VPN then scrambles or encrypts, your data as it flows over the network. Unlike some VPNs that require advanced settings to shield your data, our app offers seamless security.
Given that data breaches large and small continue to occur with more regularity than any of us would like, always-on monitoring of your private information is key.
Whether one of your personal accounts is hacked–or worse–another website somehow gets ahold of your data and subsequently gets breached, your data may end up on the dark web. This is where cybercriminals buy and sell information.
To detect these dangerous leaks, we included dark web monitoring, which alerts you if your log-in credentials have been exposed. It can even provide you with a link to the site that uses those credentials when the information is available. This allows you to swiftly reset your passwords, mitigating the risk.
We’ll scan some of the riskiest data broker sites and show you which ones are selling your personal info. We’ll also provide guidance on how you can remove your data from those sites and with select products, we can even manage the removal for you.
Recovering from identity fraud or theft can be expensive. Not to mention time consuming. We’ll help relieve the burden with $1M coverage for lawyer fees, travel expenses, lost wages, and more.
Should the unfortunate happen to you, we have your back. In several ways. We offer licensed recovery experts who can work with you any time, around the clock, all year long. These pros can use a limited power of attorney to do the heavy lifting for identity recovery, taking all necessary steps to repair identity and credit.
Our all-new ransomware coverage is now available, ready to help just in case—all backed by expert advice to help you find the quickest and best possible path to recovery. In addition to eligibility for up to $25,000 in reimbursement due to ransomware losses, our team of experts can help you, determine the severity of a ransomware attack and learn what immediate action steps you can take.
Knowing your safe and staying that way just got far simpler. With a colorful view, you can see exactly what your Protection Score is at a glance, which compiles your overall levels of security, privacy, and identity theft protection. Better yet, if it spots gaps in your protection, it guides you through straightforward fixes that can make you safer than before.
It’s an industry first, and something we all deserve—the ability to clearly see exactly how secure you are and to quickly shore up your protection whenever it’s needed.
Everyone has credit, and everyone needs to protect it. McAfee’s Credit Monitoring does just that. Whether the suspicious change in your report is big or small, we can help you detect it—and take the right steps to correct it.
You can put proactive protection in place by stopping unauthorized access to existing credit card, bank, and utility accounts or from new ones being opened in your name. Security freezes stop companies from looking at your credit profile, which halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score.
Also on our list, we wanted to make personal protection easy to use and available across all your compatible devices. So, whether you’re out with just your phone, or at home working at your PC, you have access to your protection, and can even pick up where you left off on a different device.
Ultimately, that’s what any of us want—to enjoy the internet with confidence, knowing that whatever it is we’re doing online is secure.
The way we use the internet continues to evolve. After all, it wasn’t long ago that the idea of using a phone to see who’s at the front door may have seemed a bit odd. Let alone having a little chat with the speaker on your kitchen counter. Yet that’s where we are today. And as the internet evolves, so will we. The protection we offer will cover your increasingly connected life in whatever shape that takes.
No question about it. We’re committed to protecting you, your privacy, your identity, and certainly your devices too—and making all of it simple.
Here’s to a happy and secure year!
The post Protecting Your Privacy This Year appeared first on McAfee Blog.
The internet’s greatest feat? Fundamentally shifting how we live. Once a revelation, it quickly set our long-standing beliefs about how we work, play, and connect into a whole new context.
Today, the shifts come fast. Video meetings once felt alien. Now, they’re part of our routine. We’ve gone from setting doctor’s appointments online to actually seeing the doctor online—and from family visits to seeing everyone in seconds on a screen.
At McAfee, we’ve seen our share of shifts as well. Looking back across our thirty-plus years, we were among the first to deliver antivirus technology. First to create a biometric password manager. First to give people an intuitive Protection Score, and so much more. And we’re not stopping. We’re protecting people and their ever-changing lives. That means covering all your life online, from security to privacy to identity, in a way that adds to your confidence and enjoyment too.
Confidence and enjoyment. Those two words mark our next shift in online protection. We’re bringing those feelings to life across the McAfee experience. And it’ll redefine the way you stay safe online.
Safety has an unmistakable feeling. As we bring that feeling to online protection, you’ll see a remarkable evolution. It will look and act in bold new ways, guide you, reassure you, and most importantly, keep you safe. In all, it’s a new breed of online protection that’s helpful, even thoughtful, in the ways it looks out for you.
And this evolution is already underway. You’ll find that feeling in everyday moments as we make them simpler, freer, and safer—such as paying your bills at a coffee shop, managing your family’s healthcare from your laptop, and booking flights to catch up with old friends. Across them all, our protection will have your back, and even offer guidance when needed, all while you do you—wherever your day takes you and no matter what “online” looks like next.
There’s simply so much to see out there. And with us by your side, you’ll feel safe and stay that way. Life online will continue to surprise us. In the best of ways. And people have a right to enjoy every moment of it, confident that they’re safe and secure, in ways they can point to and feel.
That’s our next big shift. Giving you the unmistakable feeling of safety. You deserve it. More than that, it’s your right. And we’re proud to bring it to you.
The post The Feeling of Safety appeared first on McAfee Blog.
It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself.
Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think).
The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.
Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:
As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer to detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.)
The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.
With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get ID issued in your name as well.
Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.
Most breaches are financially motivated, with some researchers saying nearly 90% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet could involve anything from damaging the reputation of an organization to cases of revenge.
A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years:
Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location.
In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine.
When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps.
Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.
If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed.
If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage.
Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right:
Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly.
The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blog.
The internet is meant for all to enjoy. And that’s who we’re looking out for—you and everyone who wants to enjoy life online.
We believe it’s important that someone has your back like that, particularly where some of today’s hacks and attacks can leave people feeling a little uneasy from time to time. You’ve probably seen stories about data breaches at big companies pop up in your news feed. Or perhaps you or someone you know had their debit or credit card number hacked. Problems like these are out there, unfortunate thorns in the side of the internet we’ve come to love. Yet while these issues persist, there’s plenty you can do to avoid them.
That’s where we have your back—doing all we can to make life online enjoyable for everyone, with protection that helps people finally feel safe and stay that way.
The reality is that nobody wants to deal with hackers, malware, and other attacks crop up on the internet. And while it’s important to be aware of those things, we’d rather that you didn’t have to worry about them. Protection should come easy. Whether it’s keeping your banking, shopping, and streaming secure, along with your privacy and personal info too, protection should feel simple and tailored to you. That’s what we strive for.
So as you think about protecting your life online, take a moment to consider what you’re protecting. As you do, you’ll see that it means far more than protecting your computers, phones, and other devices. Ultimately, it’s about protecting you, and all the important things connected to you. You can think of it in three ways …
What’s among the top things people say they want to protect? Their photos. Not far behind photos are all manner of digital treasures that people like to keep close, which ranges anywhere from music they’ve downloaded to old voicemails of their children, nieces, and nephews that they’ve saved over the years. Without a doubt, we have plenty of things stored on our computers and phones that we simply couldn’t do without.
Protecting these things means protecting the devices you use to store and access them. Installing comprehensive online protection software like ours is the first step. In addition to award-winning antivirus software and firewall protection to help keep hackers at bay (and away from your photos and other precious files), it goes a step further.
Our new Online Protection Score shows you just how safe you are and guides you through simple steps that can seal up gaps and improve your protection overall. In all, it’s a personalized and simple way to make sure you’re protected as possible and continually make improvements as they’re needed. It’s a way of getting expert protection without being an expert.
There’s also the “Important Stuff” in life, like our financial records, tax returns, and all the banking that we do on our phones and computers. And let’s throw shopping into mix because shopping’s important too! You can protect the important things like this, which can help hackers out of your business.
For starters, you can protect your important files three ways with our online protection by using a combination of the McAfee® File Lock and Shredder features to manage your privacy:
You can lock down your privacy even further with a VPN that can shield you automatically from snooping attacks online, whether at home or when using public Wi-Fi. It creates an encrypted connection that works like a private tunnel that hides your IP address and the things you’re doing online from cybercrooks. It’s ideal for keeping your sensitive personal information like your financial data, passwords, and browsing history hidden from both hackers and websites.
And here’s another big help. A password manager. You likely have dozens of passwords, plus a few more that you’ve probably forgotten about. You can protect your passwords and the accounts associated with them with a password manager that creates and securely stores a strong, unique password for each of your accounts. Plus, you can use it to update those passwords on the regular. Few things make it tougher for hackers than strong, unique passwords that get changed often. In a time of data breaches and account theft, a password manager is a great call.
While it’s important to focus on protecting things like laptops, phones, photos, files, and data, you’re ultimately protecting something far greater You. Your privacy, your personal information, your accounts, all the things that taken together make you—you. The thing is that our lives are more fluid and mobile than ever before. One moment we’re banking on our laptop, the next we’re splitting the cost of dinner with a payment on our phone. The constant here is you. You’re at the center of all this activity regardless of the device you’re using. The same goes for your family and the people you care about.
That’s why we protect people, not just their devices.
McAfee Identity Protection Service monitors the dark web for your personal info such as emails and associated passwords, up to 60 different types of critical info. If we detect that your data was stolen, you’ll get immediate alerts on the devices of your choice and guidance on how to secure your info quickly and effectively. In all, you can keep tabs on your identity any time you’re connected to the internet, and if an issue crops up you can click, solve, and carry on.
Extended identity protection offers up the extra comfort of knowing that you have licensed recovery pros on the case if identity theft does happen to you. This includes monitoring and restoration services, along with identity theft insurance for lawyer fees, travel expenses, lost wages, and more.
While that’s just a few of the ways McAfee has your back, we hope it gives you a good sense of what online protection should do—how it should protect you and all the things connected to you. And on today’s internet, that’s quite a bit. There’s so much to experience online today, and we believe you should enjoy all of it, freely and with the confidence that comes from knowing you’re safe.
The post The Internet is for Everyone to Enjoy—We’re Helping See to It appeared first on McAfee Blog.
What’s the difference between identity fraud and identity theft? Well, it’s subtle, so much so that it’s easy to use them nearly interchangeably. While both can take a bite out of your wallet, they are different—and knowing the differences can help you know understand what’s at stake.
Let’s start with an overview and a few examples of each.
So there’s that subtle difference we mentioned. Identity fraud involves misuse of an existing account. Identity theft means the theft of your personal information, which is then used to impersonate you in some way, such as opening new accounts in your name.
Above and beyond those definitions and examples, a couple of real-life examples put the differences in perspective as well.
As for identity fraud, individual cases of fraud don’t always make the headlines, but that’s not to say you won’t hear about it a couple of different ways.
The first way may be news stories about data breaches, where hackers gain things like names, emails, and payment information from companies or organizations. (Chipotle, RobinHood, and T-Mobile being recent examples.) That info can then end up in the hands of a fraudster, who then accesses those accounts to drain funds or make purchases.
On a smaller scale, you may know someone who has had to get a new credit or debit card because theirs was compromised, perhaps by a breach or by mistakenly making a payment through an insecure website or by visiting a phony login page as part of a phishing attack. These can lead to fraud as well.
Identity theft took on new forms during the pandemic, such as was the case of a Rhode Island man charged with nearly half a million dollars in a pandemic unemployment fraud case. Authorities allege that the man-made 85 unemployment claims in 2020 using the identities of several other people.
Similarly, a Massachusetts man was sentenced for filing fraudulent claims for relief funds, as well as open store credit accounts using fake identities. Court proceedings alleged that the personal information used to commit this fraud came from several sources, including information stolen from a realty company that collected that information from potential renters.
Identity theft can stem from the workplace as well, such as the sentencing of a Maryland man who used stolen lists of personal information from his former employer. From there, he was found guilty of garnering more than a million dollars in funds from food assistance programs and fraudulent car loans.
Identity theft can run far deeper than these examples. Because it effectively allows someone else to pose as you, an identity thief can do more than drain your accounts. They can also claim health insurance benefits, file taxes in your name, or possibly purchase the property. Further, an identity thief can potentially get a job, driver’s license, or other forms of ID in your name, which could ruin your credit history, reputation, or even create a police record in your name.
So while both identity fraud and identity theft are certainly something you want to prevent, identity theft holds the potential to affect far-reaching aspects of your life—which marks a distinct difference between the two.
It usually starts with someone saying anything from, “That’s strange …” to “Oh, no!” There’ll be a strange charge on your credit card bill, a piece of mail from a bill collector, or a statement from an account you never opened—just to name a few things.
With that, I have a few recent blogs that help you spot all kinds of identity crime, along with advice to help keep it from happening to you in the first place:
While there are differences between identity fraud and identity theft, they do share a couple of things in common: you can take steps to prevent them, and you can take steps to limit their impact should you find yourself faced with one or the other.
The articles called out above will give you the details, yet staying safe begins with vigilance. Check on your accounts and credit reports regularly and really scrutinize what’s happening in them. Consider covering yourself with an —and act on anything that looks strange or outright fishy by reporting it to the company or institution in question.
The post What’s the Difference Between Identity Fraud and Identity Theft? appeared first on McAfee Blog.
Most of us take our skills for granted when it comes to technology. We move effortlessly between applications and multiple devices. We install new software, set up numerous accounts, and easily clear technical hurdles that come our way. Unfortunately, that picture isn’t the norm for many older adults.
Engaging with technology can be challenging for older adults. However, when digital literacy skills are neglected or avoided, everyday activities such as online bill paying, shopping, medical appointments, and even social media can be overwhelming. And, since the pandemic, the digital divide between older adults and digital skills has become even more evident.
One Pew study revealed that older adults continue to lag behind younger adults when it comes to technology adoption in that 41% do not use the internet at all, 23% do not use cell phones, and over 75% say they require help when learning how to use new technology.
The Pew study also highlighted good news: Attitudes shift for the better when older adults increase their digital skills and access the Internet more frequently. Fully 79% of older adults who use the internet regularly agree with the statement that “people without internet access are at a real disadvantage because of all the information they might be missing.” In comparison, 94% agree with the statement that “the internet makes it much easier to find information today than in the past.”
So how can we help the older adults in our lives grow both their digital skills and their confidence? Building practical digital skills begin with a commitment to one another, to consistency, and to learning. Here are some tips to get you started.
If you are helping an older adult build their digital skills, it’s crucial to schedule dedicated training time. Commitment and consistency will be key to achieving real results. If you’re the older adult learning on your own, set aside dedicated learning time with clear goals. For instance, “Each day this week from 7 a.m. to 9 a.m. I will learn how to set up my email and how to maximize security on all my devices.”
Fortunately, more and more resources are emerging to help older adults bridge their technology gaps, and most are free. A few places to begin include AARP’s Senior Planet, Candoo Tech, and GetSetUp. To find a program in your area, go to at3center.net.
Online security is one of the most critical conversations you can have with the older adults in your life. Following best practices such as installing security software, using strong passwords with Two-Factor Authentication (2FA), understanding data privacy, and knowing how to identify phishing and malware scams are fundamental components of digital literacy. For a deeper dive into cybersecurity best practices, read more.
Older adults can easily fall prey to scams, conspiracies, hoaxes, and false news stories online. A recent study out of Princeton and NYU found that, prior to the 2016 election, adults over 65 were seven times more likely than those under 29 to post articles from fake news domains. Understanding how to spot misinformation online is a critical skill for anyone online. One resource to build media literacy is MediaWise for Seniors, a series of free online courses by Poynter designed to help older adults detect and combat fake news and misinformation. In addition, consider dialogue on how to challenge each piece of digital content by asking:
Jargon excludes and when you use insider language with a non-technical person, it can get overwhelming. Slow down. Use ordinary terms. For instance, instead of the hyperlink, consider “link.” Instead of URL, opt for “website address.” Rather than DM/PM, use “Private Message.” Note: Avoiding jargon doesn’t mean you dumb down to a person; it means using plain language to explain the same concept.
It’s a myth (and an unfortunate stereotype) that older adults don’t have the ability or don’t want to learn about technology. Frankly, they can, and they do. However, physical and mental changes are part of the aging process, which means repetition and patience are part of the process. Consider creating easy-to-read cheat sheets to summarize the day’s lesson.
Technology is impacting our lives in myriad ways, and no one feels this reality pressing in more than older adults. If you find yourself in the privileged position of coaching an older adult toward digital confidence, remind them of the gains ahead and that the gap from “here” to “there” isn’t nearly as large as they’ve imagined. Whenever possible, point their sights to the proven benefits of stepping off the sidelines and into a connected world.
The post Helping Older Adults Build Strong Digital Literacy Skills appeared first on McAfee Blog.
Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.
Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.
Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.
Here’s a quick look at some ways identity thieves can get their hands on your valuable data:
There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.
With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.
Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.
Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.
If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.
Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.
The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.
Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.
Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.
If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.
Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.
This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.
If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.
No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:
You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.
Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.
The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.
Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief.
How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.
In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.
Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:
What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.
In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:
As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.
When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.
One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.
Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.
Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you.
Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services. From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft.
If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.
Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.
You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score.
Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.
If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it.
You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.
Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you.
Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.
The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.
We’re online more than ever, in large part because it allows us to take advantage of online conveniences like bill pay and booking appointments. But these many benefits might also leave us exposed to risks, like identity theft.
Identity theft is characterized by one person using another’s personal or financial data for their benefit. Cybercriminals may take information like a person’s name, birthday, Social Security number, driver’s license number, home address, and bank account information and use it for their benefit. A name and matching financial information, for instance, can be used to apply for credit cards or open new accounts.
The good news is that you can safeguard yourself and your family with some best practices — allowing you to enjoy your best life online and worry less about cybercriminals. Share these 10 tips with your family to help keep your entire household safe.
A good habit to get into is to password-protect your computer, tablet, and mobile devices through unique, strong passwords. These devices are home to some of your most sensitive information, including everything from emails to apps that connect to your bank accounts. So, if these devices fall into the wrong hands, a password makes it harder to access your personal data.
Take some time to come up with your passwords, though. It’s important to create strong passwords that hackers can’t guess. A strong password will include a mix of symbols, numbers, and letters. Steer clear of simple passwords like “123456” (it might seem obvious, but this is one of the most common passwords people use). Also, avoid including information that other people can guess, like your birthdate, home address, or name.
Don’t forget to use different passwords for different accounts. If you use the same password across multiple accounts, and a fraudster gains access to one account, they may access the others. Fortunately, McAfee’s identity protection services include a password manager, which can help secure your account credentials across multiple devices. This tool encrypts passwords, storing them safely and making it easy to keep track of them.
Identity thieves are skilled at leveraging new technologies. Phishing is one great example of this. Phishing involves criminals masquerading as trustworthy entities, such as government agencies or banks, and using this trusted position to get sensitive information. Phishing scams started with traditional mail. They’re now also done via phone, text, and email.
As a general rule of thumb, never give out any personal information when contacted by a business, bank, or another entity. Also, make sure your email spam filters detect phishing attempts. Never open emails from people you don’t know, and don’t download email attachments without knowing what they are. Some phishing emails include malware, which can infiltrate your device and access personal data. A McAfee Total Protection plan is an all-in-one protection solution that can help you detect and avoid malware.
Fraudulent websites may also use phishing techniques. A website may look similar to the legitimate website of a mortgage lender, bank, or credit card company but might be a fraudulent platform seeking to get information from consumers. Always verify that any website you visit is the legitimate website of the institution, and consider McAfee antivirus software, which offers a safe browsing solution.
When financial identity theft occurs, this can also impact financial institutions like banks and lenders. So, they’re eager to prevent fraud, as well. One way they do this is through fraud alerts. You can set up your online banking to issue fraud alerts — for example, via an email, text message, or phone call — if your bank suspects suspicious activity on your account.
In some cases, a bank will also freeze your account until you verify whether the activity is legitimate. This is a common tactic used to protect against credit card fraud. Geo-control is one example: If you live in the U.S., but a German IP address uses your credit card, your credit card provider will likely issue an alert. You can also set up alerts for certain transaction amounts or types.
Your credit report is one of the most powerful tools you have at your disposal for catching identity thieves and stopping them in their tracks. You’re entitled to a free credit report every 12 months via AnnualCreditReport.com, an initiative of the Federal Trade Commission (FTC). You can get a free copy of your report from each major credit bureau: Experian, Equifax, and TransUnion.
Review your report thoroughly, checking for inaccuracies. When credit monitoring, check your:
If you find any discrepancies, contact the appropriate credit reporting company. You should also contact the relevant financial institution and visit IdentityTheft.gov. You can report the suspected identity theft and find resources to help you recover.
Social media is great for connecting with others online, but it does open the door to some vulnerabilities. Be careful about what you post, and steer clear of sharing personal details like your home address, children’s names, pet’s names, or birthdays, which some people use as passwords. If a social media platform offers two-factor authentication, opt in.
Images are another touchy subject. Never post photos that include private data, like a picture of your passport or vaccine card. Consider what’s in the background of any photos — from your home (with a house number) to mail with your address. Finally, you may want to set your visibility to private on all social media accounts, limiting who can view them. And even if your account is private, you should still follow the above tips.
Some identity thieves get people’s personal information by dumpster diving. One solution? Invest in a paper shredder. You’ll be able to shred documents into tiny bits that are hard to piece together, making it that much harder for someone else to piece together any personal information they contain.
Here are some documents worth shredding:
If you’re not sure whether something needs to be shredded, go ahead and destroy it. It only takes seconds, and you’re better off safe than sorry.
Whether you use a computer, tablet, or mobile device for many of your online activities, like paying bills, these devices contain a lot of personal data. So, it’s good to protect them from hackers. Install antivirus software like McAfee’s to protect against viruses and spyware. It would be best if you also had a firewall, which is a network security system that controls the incoming and outgoing network traffic based on set security parameters.
To take your device security a step further, you may also want to invest in a virtual private network (VPN). This helps hide your online activity. It can safeguard against hackers on public networks but is also worth using at home. It hides details like browsing activity, personal data, and IP address from potential snoops. McAfee also offers VPN services.
While your computer, tablet, or mobile device may hold a great deal of personal data, you likely also have hard copies of sensitive documents worth protecting. Documents like your birth certificate, Social Security card, and passport contain valuable information that identity thieves can use for personal gain, so you want to make sure they’re kept in a safe space.
Don’t simply shove these documents into your desk drawer. It’s best to keep them in a locked, fireproof home safe with a secure code. To keep things organized, put each document in a protective plastic sleeve and put the sleeves in a binder. This can be useful if you have a large family and need to keep track of everyone’s data.
Sophisticated hackers don’t just target individuals. They may also try to infiltrate businesses, government agencies, higher education institutions, health care facilities, and any other organization that gathers sensitive consumer information. If an entity is subject to a data breach, they’re legally required to notify any consumers who may have been impacted.
However, it’s still good to inform yourself about potential breaches that may affect you. Larger-scale data security risks are usually reported in the media. We also post about data breaches on the McAfee blog. If an entity you do business with has been affected, change your passwords and the passwords of any related accounts immediately.
Knowing possible signs of identity theft can help you catch it early so that you can continue to enjoy your time online. Educate yourself and your family about these warning signs, ensuring everybody stays safe. Here are some possible indications identity thieves have targeted you:
The internet keeps all of us connected, but that’s why identity theft protection is important. With people increasingly connected, doing more, and sharing more online, cybercriminals can pinpoint weaknesses and take advantage. Hackers are ready to leverage your information for personal gain, and identity theft is no exception.
McAfee is here to help. McAfee’s identity protection services provide 24/7 monitoring of your email addresses and bank accounts, providing up to $1 million worth of ID theft coverage. You deserve to enjoy the comfort offered by the internet without stressing about identity theft. Implement the best practices above in your household so that you and your loved ones can stay connected with confidence.
The post 10 Ways to Protect Your Identity appeared first on McAfee Blog.
The internet provides plenty of fun and exciting opportunities for you and your family, from sharing on social media to online shopping. To help you enjoy every minute of it, though, it’s good to be aware of what less savory characters are up to.
And they sure have been busy. In fact, the U.S. Federal Trade Commission (FTC) received 2.1 million fraud reports in 2020. What is identity theft? Well, it’s the fraudulent use of another individual’s name and details for personal gain.
Those affected by identity fraud may see a dip in their finances and credit scores. They may also deal with anxiety around financial security going forward. However, while it’s important to be aware of the threat of identity theft, this shouldn’t be cause for alarm. There are plenty of tools and techniques that can help protect you and your family so you can continue to enjoy everything modern technology has to offer.
The first step in protecting yourself? Educate yourself. Understanding the different types of identity theft can help you safeguard yourself and your loved ones so that you can continue all your favorite online activities. Here we’ll define and explore the different types of identity theft to watch out for.
We’ve all probably heard of identity theft, but what is it? Identity theft is when someone uses another person’s financial or personal data, usually for monetary gain. This means a fraudster may take sensitive information like names, birthdates, Social Security numbers, driver’s license details, addresses, and bank account numbers or credit card numbers. They might then use this information to make purchases, open credit cards, and even use health insurance to get medical care.
A little knowledge can go a long way in stopping cybercriminals in their tracks — especially since they’re becoming more sophisticated and coming up with new schemes every day.
Here are five common types of identity theft to help you stay one step ahead of hackers.
Financial identity theft is when one person uses another’s personal data for financial benefit. This is the most common form of identity theft (including the credit card example described above). Financial identity theft can take multiple forms, including:
The good news is that it’s easy to protect yourself against financial identity theft by checking your bank accounts, credit card statements, and bills. If you see an unexplained charge, contact your credit card company or bank immediately to report it. Also, check your credit report for changes in your score. An unexplained decrease in your score could mean fraudulent activity. You can do this through AnnualCreditReport.com, where you can get a free credit report every 12 months from each of the three major credit bureaus.
Another idea is to place a one-year fraud alert on your credit reports to keep people from opening new accounts in your name. This encourages creditors and lenders to take extra precautions to verify your identity before granting any loans or credit increases. You can also place a security freeze on your credit report, which blocks others from accessing it to extend credit.
This might not seem like a real form of identity theft, but it happens. Medical identity theft is when a criminal poses as another person to obtain health care services. In fact, fraudsters may use your name and insurance information to:
This can result in you having bills for prescriptions, services, or devices you didn’t need, ask for, or even receive. Your health care and insurance records may even have these things added to them. An inaccurate medical record can make it harder for you to get the care you need in the future and even impact insurance coverage.
Fortunately, you can help minimize the risk of medical identity theft by regularly reviewing your medical claims. Contact your insurer if you see unfamiliar procedures, prescriptions, or services. You’ll also want to let your health care provider know so that they can ensure your medical files are correct. Finally, consider filing a complaint with the U.S. Department of Health and Human Services (HHS).
Criminal identity theft occurs when a person arrested by law enforcement uses someone else’s name instead of providing theirs. They might be able to pass this off by creating a fake ID or using a stolen ID, like your driver’s license, to show to the police. This type of fraud can be difficult to detect until the consequences are evident, like:
You can help protect yourself against criminal identity theft by safeguarding your ID. If your license or state-issued ID is lost or stolen, report it to the local Department of Motor Vehicles (DMV) and law enforcement. Also, limit the information you share online (and encourage family members to do the same). For example, if your teen got their first driver’s license and wants to share a pic of it on social media, explain why this isn’t a good idea.
As one of the fastest-growing types of financial crime in the U.S., synthetic identity theft involves creating fake identities using real people’s information. Fraudsters may use data like birthdates, addresses, and Social Security numbers from real people, blending them to create a fake profile. They can then use this persona to apply for loans or credit cards or commit other financial crimes. Kids and older adults tend to be vulnerable to this type of fraud since they rarely use their SSNs.
The most important thing about synthetic identity theft is knowing the signs and acting fast. Keep an eye out for any mail with your address on it but addressed to a different name and phone calls or mail about new credit accounts. You can further protect yourself by regularly checking your credit reports for unexplained changes and placing a security freeze on them.
There are also identity monitoring services available, which scan the internet, including the dark web, for breached Social Security numbers. If you suspect you or a loved one is the victim of synthetic identity theft, contact the relevant financial institutions to alert them.
We all want to protect our children from bad actors, especially when it comes to identity theft. Child identity theft involves using a minor’s information to commit financial fraud, like opening a new account or line of credit under the child’s name. The thief may even use the child’s identity to get a driver’s license, apply for government benefits, or buy a house. This is often easier than targeting an adult because most kids don’t have credit reports or financial accounts, making them a clean slate.
Unfortunately, child identity theft is often perpetrated within the family by a relative who has access to the child’s data like their birthdate and address. And many children don’t realize they’ve been targeted until they’re older — for example, when they try to take out a student loan. By this point, the issue may have been escalating for years. So, it’s important as a parent to be aware of child identity theft.
The best way to do this is to check whether your child has a credit report with any of the three big credit bureaus (TransUnion, Equifax, and Experian). If so, review the report and report any fraudulent activity. You can also place a freeze on your child’s credit report to help minimize the risk of future fraud.
No one wants to be left in the dark when it comes to identity theft, so knowing the signs can help you spot it and take action quickly. This can help stop fraud in its tracks, minimizing both immediate damage and long-term repercussions. Some warning signs that may indicate identity theft include:
You can also increase your odds of recognizing identity theft with tools like McAfee’s identity protection services. Our continual monitoring can keep tabs on over 60 types of personal information, which allows us to quickly identify security issues, alerting you to potential breaches so that you can fix them. We’ll also notify you up to 10 months sooner than similar services. By combining the best practices described above with a comprehensive identity protection service, you can worry less about identity theft and spend more time enjoying the internet.
The internet makes daily life easier in many ways. You can now learn, work, play, and shop online. You shouldn’t have to forego these conveniences because of the threat of identity theft.
McAfee’s identity theft protection services can help keep you and your loved ones safe. McAfee uses extensive monitoring and an early detection system to notify you of potential risks or breaches. You’ll also have access to 24/7 online security experts and up to $1 million of identity theft coverage. Get the peace of mind you need to continue using the internet with confidence.
The post 5 Common Types of Identity Theft appeared first on McAfee Blog.
Protecting your devices with antivirus is a great start, yet it’s only one part of staying safer online. With the way scammers and thieves target people today, you need to protect yourself too—specifically your identity and privacy.
Threats have evolved over the years. While hackers still wage malware attacks on computers, tablets, and smartphones, the devices aren’t the ultimate target. You are. The personal and private information created and kept on your devices have tremendous value because scammers and thieves can use it to steal your identity, open credit cards in your name, and commit all kinds of identity theft and fraud.
Yet just as using antivirus protection can keep you safer online, using privacy and identity protection will keep you far safer still. Let’s look at how all three can work in concert.
Privacy protection focuses on keeping your information from getting into the hands of advertisers, cybercriminals, and data brokers who want to use it for their benefit. To boost your online privacy, consider a few thoughtful additions to your daily browsing, email, and social media routine.
First, think carefully about your social media habits. Do you post everything about your day and childhood, pin your location, and share photos of documents that include your full name, birthday, or address? You may want to consider cutting back on what you broadcast on the internet, especially if your account is public for anyone to view.
Unfortunately, while your friends and family may love your status updates, cybercriminals love them more. After only minutes of snooping, cybercriminals can glean enough personal details about you to impersonate you or target a social engineering attempt at you. To keep your private information more private, limit what you share on social media, pare down your follower and friend lists to only the closest people, and if your social media account platform supports it set your account to private.
One more way to protect your privacy is to use a virtual private network (VPN). A VPN allows you to remain far more anonymous online by shielding your location and device information, along with the data passing along your connection—which includes things like your passwords, account information, and other sensitive info.
A VPN offers further protection when you’re logged on to a public network, like those in coffee shops, libraries, and transportation hubs. Cybercriminals often lurk on non-password-protected Wi-Fi networks and eavesdrop on people paying bills or online shopping to steal their credentials.
However, criminals aren’t the only ones who intrude on your privacy. Online data brokers collect thousands of data points on millions of people, then post bits of that information for anyone to see and offer far more detailed information for a price.
Who buys this information? More legitimate purposes include people conducting background checks, journalists, law enforcement, and, largely, advertisers. With such in-depth information, advertisers can target highly specific audiences with their ads, all based on personal information that can include shopping habits from customer loyalty cards, health data from fitness apps, and information scraped from public social media posts—just to name a few of the umpteen sources they draw from.
Yet data brokers won’t discriminate. They’ll sell to scammers and thieves as well, who can then use that personal information to help them commit identity fraud and theft.
However, you can do something about this. Personal data cleanup can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It can also provide guidance on how you can remove your data from those sites and can even manage the removal for you. And because data brokers continually update their data, personal data cleanup will continue to monitor those sites and help you get your information removed should it crop up again.
In all, if you feel that your privacy shouldn’t be up for grabs, a personal data cleanup service can
Another form of protection focuses on keeping you safer from identity theft and fraud. Here, thieves will steal personal and account information to rack up charges on existing credit and debit cards, open entirely new accounts and lines of credit, or impersonating the victim themselves for employment, health insurance coverage, or to commit other crimes in someone else’s name.
A few forms of identity crime include:
This list provides just a few examples, yet in all its forms, identity crime can affect your finances, credit score, and ability to secure loans, a mortgage, or future credit cards.
One way to keep your identity secure is to guard your PII carefully. Never give out your Social Security Number unless it’s necessary—such for employment, opening bank and credit accounts, applying for public assistance, filing tax returns, or obtaining a driver’s license. While other businesses may ask you for your Social Security Number for identification purposes, you are not legally bound to provide it. You can ask to provide an alternate form. Also, never share it over email or text where it can be potentially intercepted.
Beyond your Social Security Number, you can take steps to protect the many other forms of personal information you have. An identity monitoring service can keep tabs on everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Likewise, credit monitoring can watch for unusual credit activity that could be an indicator of identity theft as well.
Should the unfortunate occur, identity theft & recovery coverage like ours can help you get back on track in several ways. First, it provides $1 million in identity theft coverage that covers travel expenses, legal fees, and stolen funds reimbursement. Additionally, it provides the assistance of a licensed identity theft recovery pro who can help you repair your identity and credit.
The third form of protection involves our devices, like computers, tablets, and phones—protecting them from both physical and digital threats.
The first step you can take is to use a password, PIN, facial recognition, or other form of lock to keep your devices safer in the event of loss or theft. With this protection, your device is effectively an open book, providing a thief with access to all manner of personal information, accounts, and apps.
Taking this protection a step further is learning to remotely locate your devices and then lock or wipe them. Many laptops and mobile devices offer location tracking services to help find a lost device—and yet others allow the owner to remotely lock or even wipe the contents of that device if they fear it’s lost for good or fallen into the wrong hands.
It’s all rather straightforward, and device manufacturers have put up helpful web pages that can walk you through the process:
Another good step you can take is to back up your files, whether with an online cloud service, a physical external drive, or both. By storing your files in the cloud, you can recover them quickly if your device is stolen and you have to remotely wipe its contents. Storing them on an external drive also lets you recover your files if your device is stolen, however, you’ll want to keep it in a secure location so that it can’t be stolen as well. Options include a fireproof safe where you keep other valuables or even a safe deposit box. The drawback is that you will have to back up files manually and regularly whereas cloud backup is practically automatic when you’re connected to the internet.
Another component of device security is defending against malicious software. Viruses and malware can make their way onto your devices through several avenues, including sketchy websites, dishonest downloads, phishing schemes, and clicking on ads. The challenge is that several of these avenues can look rather legitimate at first glance. Sophisticated hackers, scammers, and thieves have learned how to make their bogus websites and search results look like the real thing. One way you can prevent making a bad click or downloading an attachment loaded with malware is to use web advisor software that can protect you while you browse.
And finally, yes, antivirus is a must now just as it’s ever been. When kept up to date with the latest updates, it can prevent malware from getting onto your devices—plus scan, detect, and delete viruses and malware from your devices should they make their way onto them.
The threats out there are many, and they go beyond threats to your devices. Hackers, scammers, and thieves are quite interested in you. Your accounts, your personal information, and anything they can grab to commit theft or fraud. Protecting yourself today calls for not only protecting your devices but your privacy and identity too.
Comprehensive online protection software like ours covers all three—privacy, identity, and devices. It includes the protections mentioned above, plus dozens of features more such as ransomware coverage, credit freezes, security locks, and an online protection score that shows you just how safe you are, along with suggestions that can make you safer still.
In all, it gives you far more control over your privacy and personal information, control that should rest in your hands, and not in the hands of data brokers, hackers, scammers, and thieves.
The post Privacy, Identity, and Device Protection: Why You Need to Invest in All Three appeared first on McAfee Blog.
Before you take the fun-looking quiz that popped up in your social media feed, think twice. The person holding the answers may be a hacker.
Where people go, hackers are sure to follow. So it’s no surprise hackers have set up shop on social media. This has been the case for years, yet now social media-based crime is on the rise. In 2019, total reported losses to this type of fraud reached $134 million. But reported losses hit $117 million in just the first six months of 2020, according to the U.S. Federal Trade Commission (FTC).
Among these losses are cases of identity theft, where criminals use social media to gather personal information and build profiles of potential victims they can target. Just as we discussed in our recent blog, “Can thieves steal identities with only a name and address?” these bits of information are important pieces in the larger jigsaw puzzle that is your overall identity.
Let’s uncover these scams these crooks use so that you can steer clear and stay safe.
“What’s your spooky Halloween name?” or “What’s your professional wrestler name?” You’ve probably seen a few of those and similar quizzes in your feed where you use the street you grew up on, your birthdate, your favorite song, and maybe the name of a beloved first pet to cook up a silly name or some other result. Of course, these are pieces of personal information, sometimes the answer to commonly used security questions by banks and other financial institutions. (Like, what was the model of your first car?) With this info in hand, a hacker could attempt to gain access to your accounts.
Similarly, scammers will also post surveys with the offer of a gift card to a popular retailer. All you have to do is fork over your personal info. Of course, there’s no gift card coming. Meanwhile, that scammer now has some choice pieces of personal info that they can potentially use against you.
How to avoid them: Simply put, don’t take those quizzes and surveys online.
The list here is long. These include posts and direct messages about phony relief funds, grants, and giveaways—along with bogus business opportunities that run the gamut from thinly-veiled pyramid schemes and gifting circles to mystery shopper jobs. What they all have in common is that they’re run by scammers who want your information, money or both. If this sounds familiar, like those old emails about transferring funds for a prince in some faraway nation, it is. Many of these scams simply made the jump from email to social media platforms.
How to avoid them: Research any offer, business opportunity, or organization that reaches out to you. A good trick is to do a search of the organization’s name plus the term “scam” or “review” or “complaint” to see if anything sketchy comes up.
If there’s one government official that scammers like use to put a scare in you, it’s the tax collector. These scammers will use social media messaging (and other mediums like emails, texts, and phone calls) to pose as an official that’s either demanding back taxes or offering a refund or credit—all of which are bogus and all of which involve you handing over your personal info, money, or both.
How to avoid them: Delete the message. In the U.S., the IRS and other government agencies will never reach out to you in this way or ask you for your personal information. Likewise, they won’t demand payment via wire transfer, gift cards, or cryptocurrency like bitcoin. Only scammers will.
These are far more targeted than the scams listed above, because they’re targeted and often rely upon specific information about you and your family. Thanks to social media, scammers can gain access to that info and use it against you. One example is the “grandkid scam” where a hacker impersonates a grandchild and asks a grandparent for money. Similarly, there are family emergency scams where a bad actor sends a message that a family member was in an accident or arrested and needs money quickly. In all, they rely on a phony story that often involves someone close to you who’s in need or in trouble.
How to avoid them: Take a deep breath and confirm the situation. Reach out to the person in question or another friend or family member to see if there really is a concern. Don’t jump to pay right away.
This is one of the most targeted attacks of all—the con artist who strikes up an online relationship to bilk a victim out of money. Found everywhere from social media sites to dating apps to online forums, this scam involves creating a phony profile and a phony story to go with it. From there, the scammer will communicate several times a day, perhaps talking about their exotic job in some exotic location. They’ll build trust along the way and eventually ask the victim to wire money or purchase gift cards.
How to avoid them: Bottom line, if someone you’ve never met in person asks you for money online, it’s a good bet that it’s a scam. Don’t do it.
Now with an idea of the bad actors are up to out there, here’s a quick rundown of things you can do to protect yourself further from the social media scams they’re trying to pull.
Above and beyond what we’ve covered so far, some online protection basics can keep you safer still. Comprehensive online protection software will help you create strong, unique passwords for all your accounts, help you keep from clicking links to malicious sites, and prevent you from downloading malware. Moreover, it can provide you with identity protection services like ours, which keep your personal info private with around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance.
Together, with some good protection and a sharp eye, you can avoid those identity theft scams floating around on social media—and get back to enjoying time spent online with your true family and friends.
The post Quizzes and Other Identity Theft Schemes to Avoid on Social Media appeared first on McAfee Blog.
Like many consumers around the world, you’re probably scouring the internet to find the perfect gifts for your friends and family in time for the holidays. While buyers prepare for the festivities, cybercriminals look for opportunities to scam shoppers with various tricks. In 2020, the FBI received over 17,000 complaints regarding goods that were never delivered, totaling losses of more than $53 million.1 And this year, it is anticipated that the number could increase due to rumors of merchandise shortages and the ongoing pandemic.
But no need to get your tinsel in a tangle! At McAfee, we’re empowering consumers to live their digital lives with confidence by providing tips and tools for sidestepping cyber-grinches. Here are the top scams to look out for this holiday season so you can be on your merry way:
Phishing may be one of the older tricks in the book, but it is still a favorite standby for cybercriminals as phishing tactics become more sophisticated. According to Bleeping Computer, scammers tend to target holiday shoppers with emails advertising big-ticket or hard-to-find items to entice them to click on a malicious link.2 For example, cybercriminals could send a phishing email promising a sweet deal —often referred to as the discount scam — on the latest gaming system. Jumping at the opportunity to score such a great gift for a low price, an unsuspecting holiday shopper might click on the link and swiftly hand over their credit card details. But instead of receiving the gaming system, they receive alerts of suspicious purchases from their bank — purchases that cybercriminals made with their credit card information.
During the holidays, many brands increase their online advertising to boost sales. However, cyber-grinches will likely take advantage of this trend by creating fake websites and ads impersonating companies that consumers know and love. For example, cybercriminals can create fake websites and ads promoting unrealistic discounts and bargains that look remarkably similar to an online retailer’s site. If a customer clicks on the fake website and makes a “purchase” by inputting their credit card information, the scammers will then be able to use this data to make fraudulent purchases elsewhere.
Many consumers rely on social media to stay up-to-date on the latest deals, and scammers are eagerly looking for ways to take advantage. To target holiday shoppers via Instagram, Facebook, TikTok, etc., criminals use fake social media posts offering vouchers, gift cards, freebies, and contests in the hopes that the user will click on the post and hand over their personal or financial information. Perhaps a user comes across a fake contest for a $1,000 Amazon gift card on Instagram — all they have to do is enter their login credentials to enter. Little do they know that this contest has been formulated by scammers and submitting their login for entry is just handing over their data for cyber-scrooges to exploit.
Criminals can also take advantage of shoppable social media posts to target holiday shoppers with advertisements for non-existent or counterfeit items. Today, 130 million Instagram users tap on shoppable posts to learn more about products every month. It’s likely that these users will also rely on shoppable posts to interact with products they’re interested in purchasing for holiday gifts.3
Cybercriminals can entice these users by creating fraudulent social media ads for products they don’t actually have. If an unsuspecting shopper purchases through the fake ad, their financial information will not only find its way into the hands of the scammer, but they also won’t receive what they initially paid for.
According to the Wall Street Journal, travel and charity scams also tend to spike around the holidays.4 Travel scams could show up in the form of an email stating that a booking has been canceled, sending you to a fake website where you’re asked to enter your credit card number to set up a new reservation. You could also receive an email directing you to a clone site offering deals on a house rental, flight, or hotel room that seems too good to be true — as long as you hold your reservation with a deposit.
Cybercriminals also know that consumers tend to make charitable donations around the holidays, and many are quick to take advantage. A charity scam might target victims via social media feeds, asking people to donate to a fake organization. Consumers should always do their research on a charity before they donate to prevent money from ending up in a scammer’s pocket.
To prevent cyber-grinches from stealing your money, data, and festive spirit, follow these tips so you can continue to make merry during the holiday shopping season:
The post 6 Tips to Protect Yourself From Holiday Shopping Scammers appeared first on McAfee Blog.
Several security researchers have recently reported a powerful software bug that could potentially affect thousands of popular websites, services, hosted apps, and even game servers—thanks to an apparent flaw that could allow hackers to compromise or take control of servers that run them.
Just as reported by the developers of the popular Minecraft game, this flaw potentially affects servers that run Twitter, Apple’s iCloud, the Steam gaming platform, and a growing number of others that may be vulnerable.
One research group has dubbed the vulnerability as “Log4Shell,” and the name appears to be sticking. It involves a widely used software used to log information on servers. This software is open source, meaning it is freely available to developers. As a result, countless organizations and businesses use it on their servers.
While details are still evolving, researchers are acting with a proper degree of caution given the potential scope of the issue. Needless to say, the immediate level of concern remains high given the potential of the flaw to impact millions of servers, devices, and the people who use them.
At this early stage, a few things appear to be possible:
The developers of Minecraft have provided several steps that detail what both players and server hosts should do to protect themselves. The developers clearly recognize the potential gravity of the situation and are taking a proactive approach in saying, “This vulnerability poses a potential risk of your computer being compromised, and while this exploit has been addressed with all versions of the game client patched, you still need to take [steps] to secure your game and your servers.” We’ve provided the link to those steps here:
Recommended steps for Minecraft players and server hosts.
Right now, as this situation evolves, the best step is to keep your eyes open. If the app, service, site, or game you’re on performs strangely, consider signing out and closing it down. Then, perform a security scan on your device to check for viruses, malware, or other threats. Follow the guidance from your online protection software if any results come up.
You may also consider limiting your app and service usage to the most important activities. If it’s not an urgent or important online task or activity, see about putting it off until more is known.
Likewise, stay tuned. The details around this vulnerability continue to unfold. As they do, you’ll find further guidance that can help keep you and your family protected from this or any follow-on threats associated with this issue.
The post Concerned by the Security Risk Affecting Popular Services and Apps? Here’s What We Know. appeared first on McAfee Blog.
We all know the frustration. A new piece of tech isn’t working the way it should. Or maybe setting it up is simply turning into a royal pain. Grrr, right? Just make sure that when you go on the hunt for some help, you don’t let a tech support scam get the better of you.
Like so many scams out there, tech support scams play on people’s emotions. Specifically, the frustration you feel when things don’t work right. You want that problem fixed right now. So much so that you may not pay close enough attention to that tech support link you found in a search or came across in an ad. Tech support that looks legitimate but isn’t.
Tech support scams make good money for bad actors. In fact, the larger tech support scam operations organize and run themselves like a business, with call centers, marketing teams, finance groups, and so forth—and can rack up some serious profits to boot.
They make their money in several ways. Sometimes they’ll charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis but access your computer to steal information instead.
Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.
Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.
This could be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they may reach you by way of a pop-up ad. Again telling you that your computer or device is in need of urgent repair. These can find you a few different ways:
These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads in social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include:
While tech support scammers can and do prey on older computer users, they’re not the only ones. An apparent lack of computer savviness certainly makes older users an attractive target, yet it also seems that an apparent overconfidence in one’s savviness makes younger victims susceptible to tech support scams too. Turns out that the growing majority of victims worldwide are between 18 and 35 years old, a group that has known the internet for most, if not all, of their lives. That’s according to research from Microsoft’s Digital Crimes Unit, which found the 1 in 10 of people between the ages of 18 and 35 who encountered a tech support scam fell for it and lost money.
Whatever the age group, the U.S. Federal Trade Commission (FTC) says that the reported losses in the U.S. are into the millions, which of course does not account for the assumedly millions more that do not go reported.
Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download it on your own, get it from the company’s official website. Stay away from third-party sites that may host malware.
This will provide protection if the scammer was able to access your account passwords in some form. While this can be a big task, it’s a vital one. A password manager that’s part of comprehensive online protection can make it much easier.
Delete files or apps that the software says is an issue. Do the same for other devices on your network too. Experienced and determined scammers can infect them as well simply by gaining access to one device on your network.
Contact your bank, credit card company, online payment platform, or wire transfer service immediately to reverse the charges. File a fraud complaint as well. The sooner you act, the better chance you have of recovering some or all your money. (Note that this is a good reason to use credit cards for online purchases, as they afford extra protection that debit cards and other payment services do not.)
In the U.S., you can contact https://www.ftc.gov/complaint, which reports the claim to thousands of law enforcement agencies. While they cannot resolve your individual issue, your report can help with broader investigations and build a case against scammers—which can make the internet safer for others. Their list of FAQs is particularly helpful too, answering important questions like “how do I get my money back?”
Here’s to holiday tech that works. And to quick fixes when things don’t go as planned. In all, if you find yourself staring down a technical issue, go straight to the source for help as we’ve outlined above. As you can see, scammers have burrowed themselves alongside otherwise legitimate ads, search results, and forums online, ready to take advantage of you when you need to get things working right.
Likewise, keep an eye and ear open for those scammers who’ll reach out to you, particularly this time of year when so many people are getting so many new devices. Realizing that legitimate tech support won’t call you out of the blue is a great place to start. In all, go with the pros you know—the ones you can reach at the companies you trust.
The post New tech for the holidays? Watch out for these tech support scams. appeared first on McAfee Blog.
Something’s not right. Maybe your phone is losing its charge way too quickly. Or one day it suddenly starts turning itself off and on again. Perhaps it’s running hot, so hot it’s hard to hold. Likewise, you might see outgoing calls that you never dialed or strange spikes in your data usage. Signs like these could mean that your smartphone’s been hacked. Learn how to protect your smartphone with McAfee Mobile Security
Several signs of a potential smartphone hack can look like a technical issue, at least on the surface. Yet the fact is that these issues may be a symptom of a deeper problem, such as malware installed on your smartphone. Malware can eat up system resources or conflict with other apps and your operating system, all of which can cause your phone to act sluggish or erratically.
Yet, in a way, that’s good news. Because malware can run inefficiently on your phone and create hiccups both large and small, it can tip you off to its presence. And with all the important information we carry in the palms of our hands nowadays, that’s good news twice over. Knowing the signs, subtle or otherwise can alert you to an otherwise largely invisible problem.
Whether hackers physically sneak it onto your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
Maybe you’ve seen some of the signs we mentioned earlier. Is your device operating slower, are web pages and apps harder to load, or does your battery never seem to keep a charge? These are all signs that you could have malware running in the background, zapping your phone’s resources.
Like the performance issues above, malware or mining apps running in the background can burn extra computing power (and data). Aside from sapping performance, malware and mining apps can cause your phone to run hot or even overheat.
If you find apps you haven’t downloaded, or calls, texts, and emails that you didn’t send, that’s a red flag. A hacker may have hijacked your phone to send premium-rate calls or messages or to spread malware to your contacts. Similarly, if you see spikes in your data usage, that could be a sign of a hack as well.
Malware can also be behind spammy pop-ups, changes to your home screen, or bookmarks to suspicious websites. In fact, if you see any configuration changes you didn’t personally make, this is another big clue that your smartphone has been hacked.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
The post How To Tell If Your Smartphone Has Been Hacked appeared first on McAfee Blog.
For over a decade, the Internet Corporation for Assigned Names and Numbers (ICANN) and its multi-stakeholder community have engaged in an extended dialogue on the topic of DNS abuse, and the need to define, measure and mitigate DNS-related security threats. With increasing global reliance on the internet and DNS for communication, connectivity and commerce, the members of this community have important parts to play in identifying, reporting and mitigating illegal or harmful behavior, within their respective roles and capabilities.
As we consider the path forward on necessary and appropriate steps to improve mitigation of DNS abuse, it’s helpful to reflect briefly on the origins of this issue within ICANN, and to recognize the various and relevant community inputs to our ongoing work.
As a starting point, it’s important to understand ICANN’s central role in preserving the security, stability, resiliency and global interoperability of the internet’s unique identifier system, and also the limitations established within ICANN’s bylaws. ICANN’s primary mission is to ensure the stable and secure operation of the internet’s unique identifier systems, but as expressly stated in its bylaws, ICANN “shall not regulate (i.e., impose rules and restrictions on) services that use the internet’s unique identifiers or the content that such services carry or provide, outside the express scope of Section 1.1(a).” As such, ICANN’s role is important, but limited, when considering the full range of possible definitions of “DNS Abuse,” and developing a comprehensive understanding of security threat categories and the roles and responsibilities of various players in the internet infrastructure ecosystem is required.
In support of this important work, ICANN’s generic top-level domain (gTLD) contracted parties (registries and registrars) continue to engage with ICANN, and with other stakeholders and community interest groups, to address key factors related to effective and appropriate DNS security threat mitigation, including:
To better understand the various roles, responsibilities and processes, it’s important to first define illegal and abusive online activity. While perspectives may vary across our wide range of interest groups, the emerging consensus on definitions and terminology is that these activities can be categorized as DNS Security Threats, Infrastructure Abuse, Illegal Content, or Abusive Content, with ICANN’s remit generally limited to the first two categories.
Behavior within each of these categories constitutes abuse, and it is incumbent on members of the community to actively work to combat and mitigate these behaviors where they have the capability, expertise and responsibility to do so. We recognize the benefit of coordination with other entities, including ICANN within its bylaw-mandated remit, across their respective areas of responsibility.
The ICANN Organization has been actively involved in advancing work on DNS abuse, including the 2017 initiation of the Domain Abuse Activity Reporting (DAAR) system by the Office of the Chief Technology Officer. DAAR is a system for studying and reporting on domain name registration and security threats across top-level domain (TLD) registries, with an overarching purpose to develop a robust, reliable, and reproducible methodology for analyzing security threat activity, which the ICANN community may use to make informed policy decisions. The first DAAR reports were issued in January 2018 and they are updated monthly. Also in 2017, ICANN published its “Framework for Registry Operators to Address Security Threats,” which provides helpful guidance to registries seeking to improve their own DNS security posture.
The ICANN Organization also plays an important role in enforcing gTLD contract compliance and implementing policies developed by the community via its bottom-up, multi-stakeholder processes. For example, over the last several years, it has conducted registry and registrar audits of the anti-abuse provisions in the relevant agreements.
The ICANN Organization has also been a catalyst for increased community attention and action on DNS abuse, including initiating the DNS Security Facilitation Initiative Technical Study Group, which was formed to investigate mechanisms to strengthen collaboration and communication on security and stability issues related to the DNS. Over the last two years, there have also been multiple ICANN cross-community meeting sessions dedicated to the topic, including the most recent session hosted by the ICANN Board during its Annual General Meeting in October 2021. Also, in 2021, ICANN formalized its work on DNS abuse into a dedicated program within the ICANN Organization. These enforcement and compliance responsibilities are very important to ensure that all of ICANN’s contracted parties are living up to their obligations, and that any so-called “bad actors” are identified and remediated or de-accredited and removed from serving the gTLD registry or registrar markets.
The ICANN Organization continues to develop new initiatives to help mitigate DNS security threats, including: (1) expanding DAAR to integrate some country code TLDs, and to eventually include registrar-level reporting; (2) work on COVID domain names; (3) contributions to the development of a Domain Generating Algorithms Framework and facilitating waivers to allow registries and registrars to act on imminent security threats, including botnets at scale; and (4) plans for the ICANN Board to establish a DNS abuse caucus.
As early as 2009, the ICANN community began to identify the need for additional safeguards to help address DNS abuse and security threats, and those community inputs increased over time and have reached a crescendo over the last two years. In the early stages of this community dialogue, the ICANN Governmental Advisory Committee, via its Public Safety Working Group, identified the need for additional mechanisms to address “criminal activity in the registration of domain names.” In the context of renegotiation of the Registrar Accreditation Agreement between ICANN and accredited registrars, and the development of the New gTLD Base Registry Agreement, the GAC played an important and influential role in highlighting this need, providing formal advice to the ICANN Board, which resulted in new requirements for gTLD registry and registrar operators, and new contractual compliance requirements for ICANN.
Following the launch of the 2012 round of new gTLDs, and the finalization of the 2013 amendments to the RAA, several ICANN bylaw-mandated review teams engaged further on the issue of DNS Abuse. These included the Competition, Consumer Trust and Consumer Choice Review Team (CCT-RT), and the second Security, Stability and Resiliency Review Team (SSR2-RT). Both final reports identified and reinforced the need for additional tools to help measure and combat DNS abuse. Also, during this timeframe, the GAC, along with the At-Large Advisory Committee and the Security and Stability Advisory Committee, issued their own respective communiques and formal advice to the ICANN Board reiterating or reinforcing past statements, and providing support for recommendations in the various Review Team reports. Most recently, the SSAC issued SAC 115 titled “SSAC Report on an Interoperable Approach to Addressing Abuse Handling in the DNS.” These ICANN community group inputs have been instrumental in bringing additional focus and/or clarity to the topic of DNS abuse, and have encouraged ICANN and its gTLD registries and registrars to look for improved mechanisms to address the types of abuse within our respective remits.
During 2020 and 2021, ICANN’s gTLD contracted parties have been constructively engaged with other parts of the ICANN community, and with ICANN Org, to advance improved understanding on the topic of DNS security threats, and to identify new and improved mechanisms to enhance the security, stability and resiliency of the domain name registration and resolution systems. Collectively, the registries and registrars have engaged with nearly all groups represented in the ICANN community, and we have produced important documents related to DNS abuse definitions, registry actions, registrar abuse reporting, domain generating algorithms, and trusted notifiers. These all represent significant steps forward in framing the context of the roles, responsibilities and capabilities of ICANN’s gTLD contracted parties, and, consistent with our Letter of Intent commitments, Verisign has been an important contributor, along with our partners, in these Contracted Party House initiatives.
In addition, the gTLD contracted parties and ICANN Organization continue to engage constructively on a number of fronts, including upcoming work on standardized registry reporting, which will help result in better data on abuse mitigation practices that will help to inform community work, future reviews, and provide better visibility into the DNS security landscape.
It is important to note that groups outside of ICANN’s immediate multi-stakeholder community have contributed significantly to the topic of DNS abuse mitigation:
Internet & Jurisdiction Policy Network
The Internet & Jurisdiction Policy Network is a multi-stakeholder organization addressing the tension between the cross-border internet and national jurisdictions. Its secretariat facilitates a global policy process engaging over 400 key entities from governments, the world’s largest internet companies, technical operators, civil society groups, academia and international organizations from over 70 countries. The I&JP has been instrumental in developing multi-stakeholder inputs on issues such as trusted notifier, and Verisign has been a long-time contributor to that work since the I&JP’s founding in 2012.
DNS Abuse Institute
The DNS Abuse Institute was formed in 2021 to develop “outcomes-based initiatives that will create recommended practices, foster collaboration and develop industry-shared solutions to combat the five areas of DNS Abuse: malware, botnets, phishing, pharming, and related spam.” The Institute was created by Public Interest Registry, the registry operator for the .org TLD.
Global Cyber Alliance
The Global Cyber Alliance is a nonprofit organization dedicated to making the internet a safer place by reducing cyber risk. The GCA builds programs, tools and partnerships to sustain a trustworthy internet to enable social and economic progress for all.
ECO “topDNS” DNS Abuse Initiative
Eco is the largest association of the internet industry in Europe. Eco is a long-standing advocate of an “Internet with Responsibility” and of self-regulatory approaches, such as the DNS Abuse Framework. The eco “topDNS” initiative will help bring together stakeholders with an interest in combating and mitigating DNS security threats, and Verisign is a supporter of this new effort.
Other Community Groups
Verisign contributes to the anti-abuse, technical and policy communities: We continuously engage with ICANN and an array of other industry partners to help ensure the continued safe and secure operation of the DNS. For example, Verisign is actively engaged in anti-abuse, technical and policy communities such as the Anti-Phishing and Messaging, Malware and Mobile Anti-Abuse Working Groups, FIRST and the Internet Engineering Task Force.
As a leader in the domain name industry and DNS ecosystem, Verisign supports and has contributed to the cross-community efforts enumerated above. In addition, Verisign also engages directly by:
An important concept and approach for mitigating illegal and abusive activity online is the ability to engage with and rely upon third-party “trusted notifiers” to identify and report such incidents at the appropriate level in the DNS ecosystem. Verisign has supported and been engaged in the good work of the Internet & Jurisdiction Policy Network since its inception, and we’re encouraged by its recent progress on trusted notifier framing. As mentioned earlier, there are some key questions to be addressed as we consider the viability of engaging trusted notifiers or building trusting notifier entities, to help mitigate illegal and abusive online activity.
Verisign’s recent experience with the U.S. government (NTIA and FDA) in combating illegal online opioid sales has been very helpful in illuminating a possible approach for third-party trusted notifier engagement. As noted, we have also benefited from direct engagement with the Internet Watch Foundation and law enforcement in combating CSAM. These recent examples of third-party engagement have underscored the value of a well-formed and executed notification regime, supported by clear expectations, due diligence and due process.
Discussions around trusted notifiers and an appropriate framework for engagement are under way, and Verisign recently engaged with other registries and registrars to lead the development of such a framework for further discussion within the ICANN community. We have significant expertise and experience as an infrastructure provider within our areas of technical, legal and contractual responsibility, and we are aggressive in protecting our operations from bad actors. But in matters related to illegal or abusive content, we need and value contributions from third parties to appropriately identify such behavior when supported by necessary evidence and due diligence. Precisely how such third-party notifications can be formalized and supported at scale is an open question, but one that requires further exploration and work. Verisign is committed to continuing to contribute to these ongoing discussions as we work to mitigate illegal and abusive threats to the security, stability and resiliency of the internet.
Over the last several years, DNS abuse and DNS-related security threat mitigation has been a very important topic of discussion in and around the ICANN community. In cooperation with ICANN, contracted parties, and other groups within the ICANN community, the DNS ecosystem including Verisign has been constructively engaged in developing a common understanding and practical work to advance these efforts, with a goal of meaningfully reducing the level and impact of malicious activity in the DNS. In addition to its contractual compliance functions, ICANN’s contributions have been important in helping to advance this important work and it continues to have a critical coordination and facilitation function that brings the ICANN community together on this important topic. The ICANN community’s recent focus on DNS abuse has been helpful, significant progress has been made, and more work is needed to ensure continued progress in mitigating DNS security threats. As we look ahead to 2022, we are committed to collaborating constructively with ICANN and the ICANN community to deliver on these important goals.
The post Ongoing Community Work to Mitigate Domain Name System Security Threats appeared first on Verisign Blog.
I think it’s fair to say that come to next Australia Day, there needs to be a special award category for parents of young children who survived home learning during the lockdowns. Let’s be honest – it’s been brutal! So many parents had to juggle their own full-time work, running a household, AND supervising a day’s worth of learning for often, multiple children! Research from Macquarie University showed that many parents spent up to 14 hours a week in their role as home learning managers and 9/10 parents reported the experience as, quite understandably, stressful! As a mum of older teens and young adults – who are usually self-sufficient – I’m in awe!
But the good news is – things are on the improve! Our vaccine rates are amongst the best in the world, so lockdowns have been lifted and, drum roll… kids are back at school! I’ve always been a big fan of trying to find the silver lining of any situation and I think there are many we can take away from our COVID experience, particularly when it comes to digital parenting. I know of so many parents who have completely rethought their approach to managing kids and technology since the pandemic hit because of their home learning experience.
So, in the spirit of sharing and caring, I thought I’d round up some of the best ‘aha’ moments from parents who were forced to become expert home learning managers over multiple lockdowns. And make sure you take notes because there are some great learnings that we can apply to our digital parenting journey.
If you have never been ‘all in’ with your kids’ use of technology for both learning and socializing, then you need to get over this ASAP. Technology is the lifeblood of your kids’ lives. It’s how they connect, nurture friendships, and organize their social lives. I also recommend parents try to see technology through the eyes of their kids NOT just through our more ‘mature’ lens. It’s the best way of truly understanding just what a huge role it plays in their day-to-day lives. And don’t forget that technology is almost always used to set up in-person catchups! So, please don’t demonize it, it will only push your kids away.
I totally appreciate that many parents didn’t choose to be home learning ‘managers’ however many have shared with me how they now feel far more involved in their child’s life because of the experience. Seeing first-hand how your child’s day works, overhearing their conversations with teachers and peers (courtesy of Zoom), and being blown away by your offspring’s tech skills has given many parents incredible insight into their child.
I know of parents who have noticed learning issues and friendship problems all as a result of their home learning manager role! There’s nothing like being able to nip something in the bud before it becomes a big issue! So, stay involved and you’ll reap the rewards!
Confession – I have never been one of those parents who proactively organized park visits, bushwalks, and exercise regimes for my kids. But many of the parents who managed young children through a lockdown and resorted to becoming personal trainers reported that it paid dividends. So, now lockdowns are (hopefully!) history, don’t forget about the benefits of getting your kids to move. It’s hard to be on a screen when you are walking the dog, playing a game of family cricket, or bushwalking. I know it’s time-consuming but it’s so worth it!
As of 2 years ago, the average Aussie household had 17 internet-connected devices in tow so it’s no wonder keeping abreast of all the devices in your household feels like a full-time job! But with kids continuing to use their devices for both study and socializing, it’s essential that you give each device a ‘once over’ to minimize risks and prevent issues arising down the track.
Ensuring all their software is up to date is a great place to start. Also check that the default password has been changed and that there is some top-shelf security software installed to protect the device and, most importantly, its user! And while you are there, why not also ensure that each of their online accounts has its own distinct password? If you think they could manage a password manager, then it might be time to introduce them to one? Check out McAfee’s True Key – I couldn’t manage without it!
I think you’d be hard-pressed to find many parents keen to return to home learning. In fact, I think there may even be a revolt if we had to go back! But, knowing we have picked up some ‘nuggets of gold’ along the way makes it a little feel a little better! So, please embrace technology – it’s a fantastic way of connecting with your kids. But of course, keep your family’s usage in check and minimize the risks by giving each device a once-over.
Happy Digital Parenting!
Alex
The post What We’ve Learnt From Home Learning During Lockdown appeared first on McAfee Blog.
You open up your laptop and check the daily news. You see a headline stating that one of your favorite online retailers was breached and that thousands of their customers’ passwords were exposed. Data breaches like this frequently appear in the news, but many consumers don’t realize the implications these breaches have on their personal privacy. When data breaches occur, oftentimes billions of these hacked login credentials become available on the dark web, neatly packaged for criminals to download.1
Let’s dive into the differences between the deep web and the dark web, how cybercriminals use the dark web, and what you can do to protect your data.
You’ve probably heard of the deep and dark web but may not be aware of their differences.2 First, let’s start by noting that the dark web is always part of the deep web, but the deep web is not always the dark web.
The deep web refers to the pages on the internet that are not indexed in search engines, meaning that you can’t find them by performing a simple Google search. To access these pages, you have to know the exact address to the site and access it with specific software. Most personalized and password-protected sites appear on the deep web because they contain information that is not meant to be accessed by the general public. These sites include a user’s Netflix home page, password-protected sites for banking, and the internal sites of companies, organizations, and schools. These are all examples of legitimate areas of the deep web.
On the other hand, the dark web is the disreputable extension of the deep web. Like the deep web, the dark web also houses sites that are not indexed by search engines, but it also hides a user’s identity and location. It consists mostly of illegal products or content that could be harmful to organizations or the general public. Some examples include stolen credit card numbers, fake IDs, drugs, and hacking tools. To access the dark web, a user needs to download darknet software, the most popular being Tor.
Tor, which stands for “the onion routing project,” was developed by the U.S. Navy for the government in the mid-1990s. It was open-sourced in 2004, and that’s when it went public. Today, Tor is the dark web browser that the majority of people use to surf the internet anonymously. To do this, Tor hides a user’s IP address (or the unique address that identifies an internet-connected device or network) by bouncing their search request to multiple different locations. These bounces also referred to as relays, make it much harder for people to find users on the dark web.
Because of its ability to provide anonymity, the dark web is often tied to the world of cybercrime. Scammers frequently use the dark web to find software that allows them to access other people’s computers, banking credentials, Social Insurance Numbers, and credit card information. You may be wondering how all this private information ended up on the dark web in the first place. Oftentimes when a company is breached and their customers’ data is exposed, the hackers behind the breach will upload the stolen database to the dark web. This allows other cybercriminals to purchase the stolen information and use it to target users with other scams. Say that a criminal finds a database on the dark web that contains a bunch of personal email addresses. They can purchase the database and target every email address with a phishing campaign that contains malicious links that spread malware or attempt to trick users into handing over their username and password combinations.
Incorporating cybersecurity best practices into your daily life can help protect your data from hackers looking to take advantage of the data found on the dark web. Follow these tips to bring yourself greater peace of mind:
The chances of a hacker accessing your data are higher if you use the same credentials across different accounts. That’s why it’s important to use a strong, unique password for each of your online profiles. This minimizes the potential damage that could be done if a hacker does gain access to one of your accounts. You can also use a password manager with a built-in generator to make it easier for you to access and manage passwords. Enabling multi-factor authentication will also ensure that hackers cannot access your information using only your login credentials.
If you receive an email asking you to take immediate action, stop and think. Criminals often convey urgency in their phishing scams in the hopes that an unsuspecting user will click on a malicious link or hand over their personal details without considering the legitimacy of the message. Examine suspicious emails carefully to check for telltale signs of phishing, such as poor grammar, grainy logos, or bogus links. If an email claims to be from a well-known company or brand and asks for your credentials, claims that you need to update your password, or sends you a “free offer,” go directly to the source. Contact customer service through the company’s website (not the email) and inquire about the urgent request.
Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers. Create news alerts for companies that have access to your information to stay notified of the latest events.
Additionally, create notifications for your bank and other financial accounts to monitor suspicious activity, such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.
Use a comprehensive security solution like McAfee Total Protection, which includes dark web monitoring for up to 10 email addresses. This software actively monitors the dark web for data breaches and exposed information. Personal details include but are not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. It also provides steps for remediation after a data breach to help you regain control and the integrity of your data and privacy. With a security solution like this in place, you can continue to live your connected life confidently.
The post What is the Dark Web? Everything You Need to Know appeared first on McAfee Blog.
How do you connect online these days? I’ll give you an example from my own life: From my 15-year old son to my 80-year-old mother, not one of us leaves the house without our phone. And today, there isn’t a single thing you can’t do on your phone. It’s the minicomputer that goes where you go.
This trend in the way we connect is reflected in recent data too. In fact, we’ve found that the average consumer spends 6 hours and 55 min online per day, split between mobile (52%) and desktop (48%). Whether you’re a Boomer, Gen X, a Millennial, or Gen Z, the way you connect online is diverse and specific to you.
As for what we’re doing online? It’s just about everything. After all, we spend an average of 7 hours per day on connected devices and the pandemic has forced us to do even more online. The downside to this rapid change in the way we live is that we are opening ourselves up to more risk which leaves consumers feeling highly concerned about their ability to keep their personal info secure or private. We need new protection for this new normal.
What all these changes mean is that you’re able to have the same online experience regardless of where you are, what you’re doing, or what device you’re using. Your favorite streaming service is a great example – you can just as easily find a movie on a tablet as you can on your laptop. In fact, you can pause the movie you’re watching on that tablet and pick up where you left off on your laptop. Your experience with online security should offer the same convenience and familiarity. More importantly, online protection should give you a feeling of confidence however or wherever you choose to connect.
This means knowing your personal info is secure even when accessing an unsecured network, your browsing habits remain private, and you can take necessary actions should your information be compromised. To put it another way, YOU are what we’re focused on protecting and we do that by making sure everything you connect with is also secure.
A phone is the remote control for your life. From the palm of your hand, you’re able to shop, browse, stream, and create – everything you do online you can now do from your phone. So, it’s crucial that your phone be a major focus of our online protection. The new mobile app makes it easier to get robust protection for your identity, privacy, and phone. Let’s look at a few of the capabilities offered by the new mobile app.
Think about all the online accounts you’ve created in the past year. How many of them do you use regularly? Sometimes I think I have more food delivery apps on my phone than I do restaurants to use them on. Regardless of how often you use an account (or if you no longer use it at all!), any personal information (like emails, addresses, credit cards) added to it is available online and vulnerable to breaches. McAfee Security comes with identity protection, a feature that monitors your personal information and then notifies you when there’s a risk of your data being compromised. What this means is that if we detect that your data was stolen, you’ll be alerted an average of 10 months earlier than similar services, so you can act before your data is used illegally or shows up on the dark web.
Let’s say you’re about to use the free internet at your favorite café for a speedier connection. Time to flip on your virtual private network (VPN). Forget about digging through a sea of menus to find your VPN. The new mobile app offers a seamless VPN experience so you can keep your activity hidden on less-than-secure Wi-Fi. Or, better yet, you can set up a Secure VPN to automatically turn on for unsecured Wi-Fi networks. Whatever you choose, Secure VPN keeps your personal data and location private anywhere you go with unlimited data and bank-grade Wi-Fi encryption.
At the end of the day, phones are devices and they’re vulnerable to viruses, malware, and, increasingly, malicious apps. The new McAfee Mobile app offers an antivirus scan for Android phones and system scans to see if your passcode is strong enough and that your OS is up to date on iOS devices.
Most importantly, the app is part of McAfee’s total online protection, so the experience on your phone is the same as on your PC. It’s protection that goes where you go – at home on your PC, or on the go with your mobile.
If you’re an existing McAfee subscriber using McAfee Total Protection or McAfee LiveSafe, you can get the app right now. And, if you’ve already got the app installed, just make sure it’s up-to-date and you’ll be all set with the new look and features.
Interested in trying the app out? You can buy or get a free trial of McAfee Total Protection here and get started today.
The post Reimagining mobile security for the way we live our lives today, tomorrow, and beyond. appeared first on McAfee Blog.
You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.
Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts.
Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently.
First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc.
Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A cybercriminal, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more.
SIM swapping was especially relevant right after the T-Mobile data breach.1 Cybercriminals stole millions of phone numbers and the users’ associated personal details. Criminals could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts.
The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.
Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider.
Check out these tips to keep your device and personal information safe from SIM swapping.
With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee Identity Protection Service. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities.
1“T-Mobile data breach and SIM-swap scam: How to protect your identity”
The post What Is SIM Swapping? 3 Ways to Protect Your Smartphone appeared first on McAfee Blog.
With the holidays on the horizon, spirits are high—and it’s those same high spirits that hackers want to exploit. ‘Tis the season for clever social engineering attacks that play on your emotions, designed to trick you into giving up personal info or access to your accounts.
Social engineering attacks unfold much like a confidence scam. A crook takes advantage of someone’s trust, applies a little human psychology to further fool the victim, and then pulls off a theft. Online, a social engineering attack will likely involve a theft attempt of personal or account information that the crook can then use to make purchases, drain accounts, and so forth.
Not at all in the holiday spirit, right? Let’s take a look at some of their top tricks so that you can spot and avoid them.
As said, spirits can get high this time of year. There’s looking forward to gatherings with family and friends, the fun that comes along with hunting for that perfect gift, and the excitement of the holidays overall. And that’s what hackers count on—people getting caught up in the rush of the holidays, to the point where they may not look at emails, offers, shipping notices, and such with a critical eye. That’s how the scammers get their foot in the door.
Some of their favored tricks can look a little like this:
What are the holidays without that trendy “must-get” gift item, the one that’s seemingly out of stock no matter where you look? Scammers are keen on these items as well and will prop up phony ads and storefronts that pretend to sell those items but really don’t. Instead, they’re just a shady way for them to steal your debit or credit card information—or to lift a few bucks out of your pocket in return for nothing.
One way to keep from getting burned by one of these scams is to follow the old adage, “If it looks too good to be true, it probably is.” In this case, crooks are using feelings of scarcity and urgency to get you to bite. Here’s where you can take a moment before you click to do some research.
Answers to these questions can separate the good businesses from the bogus ones.
Like the above, crooks will create a sense of urgency about a hot holiday item or limited time offer. The twist comes when they request payment via a gift card rather than by credit or debit card or other legitimate online payment methods. This request is highly deliberate because gift cards are much like cash. Once the money on the card is spent, it’s gone, and these cards do not offer the same protections that come with other payment methods.
You can avoid this one easily. If anyone asks you to use a gift card as payment, it’s a scam. Gift cards are for gifts, not payment, says the Federal Trade Commission (FTC). If you come across such a scam, you can report it to the FTC as well.
Donating to a charity in someone else’s name is often a popular gift. Much the same, giving a donation to a worthy cause feels particularly good this time of year. Once again, scammers will take advantage of these good intentions by propping up phony charities designed to do nothing more than dupe you out of your money. Whether that’s a flat-out phony charity or one of the many other scam charities that have been known to pocket 90 cents of every dollar donated, this is the time of year to be on the lookout for both.
The advice here is much the same as the advice for avoiding phony businesses and retailers. Do your homework. The Better Business Bureau maintains a listing of charities that can help you make good donation choices. Also, your state government’s charity officials can help you separate good charities from bad—and even file a report if you suspect a scam is at play.
And once again, if a charity is asking for donations in the form of cash, gift cards, or wire transfer, just say no. That’s a surefire sign of a scam.
Scammers know you have packages in transit this holiday season, loaded with gifts that you’re eagerly tracking. Enter another classic scam—the phony shipping notice. The idea is that you already have so many packages on their way that you won’t think twice about opening an email with a “shipping notice” that comes in the form of an attachment. Of course, that attachment is a fake. And it’s loaded with malware.
Too bad for scammers, though. This is another one you can steer clear of rather easily. Don’t open such attachments. Shipping companies will almost certainly send along notices and invoices in the body of an email, not as an attachment. If you have a question, you can always visit the shipper’s website and look up your tracking info there. Likewise, follow up with the customer service department of the company that you purchased the item from in the first place.
While the holidays are a special time for scammers too, there are several things you can do to up the level of your protection now and year ‘round. A quick list includes:
No doubt, the holidays have a feel all to themselves, one which hackers and crooks want to take advantage of. They’ll craft their tricks accordingly and try to twist the good times that roll around at the end of the year into scams that capitalize on your good intentions. As you can see, it’s not too tough to spot them for what they are if you pause and take a moment to scrutinize those emails, offers, and sales. And that’s the thing with the holidays. We can all feel pinched for time at some point or other during this stretch. Look out for their pressure tactics and seemingly clever ways of using social engineering to rip you off. That way, you can spend the holidays focusing on what’s important—your friends and family.
The post Social Engineering: Tis the Season for Tricky Hackers appeared first on McAfee Blog.
How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.
In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.
Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:
What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.
In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:
Facebook – 2019: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs.
Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.
Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.
As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.
When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, there are multiple steps you can take to help protect yourself from the potential side effects.
One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.
File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site offers a step-by-step recovery plan that you can follow and track your progress as you go.
If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.
Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.
Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as one you’ll find in comprehensive online protection software.
A solution such as this will help you to monitor your accounts and alert you of any suspicious activity. Specifically, our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat. Also, it can help you steer clear of some types of theft with preventative guidance that can help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately.
To use your credit card safely online to make purchases, add both a VPN and password manager into your toolbox of security solutions. A VPN keeps your shopping experience private, while a password manager helps you keep track of and protect all your online accounts. Again, you’ll find a VPN as part of comprehensive online protection software.
The post Affected by a Data Breach? Here Are Security Steps You Should Take appeared first on McAfee Blogs.
You may have spotted the news last week that U.S. federal prosecutors brought charges against the former chief security officer of Uber. At issue was a breach that occurred in 2016, where prosecutors allege that he covered up a $100,000 payoff to the hackers responsible for the attack. The specific charges are obstructing justice and concealing a felony for the alleged cover-up.
While the breach itself is relatively old news and the company has since paid a $148 million settlement along with an agreement to regular audits of its privacy and security systems, this is a reminder that breaches happen. What’s more, it may be some time before you become aware of them, even in instances when companies move quickly, transparently, and in your best interest.
According to research we recently published, nearly three-quarters of all breaches have required public disclosure or have affected financial results, up five points from 2015. Additionally, industry studies show that it can take roughly nine month on average to identify and contain a breach. Yes, that’s more than nine months, and a lot can happen to your credit in that timeframe. Thus the onus is on us to be vigilant about our own credit.
Here’s a quick list of things you can do right now to keep on top of your credit—and that you can do on an ongoing basis as well, because that’s what it takes to keep tabs on your personal info today.
Closely monitor your online accounts: Whether it’s your credit card statements, banking statements, or your individual accounts for services like Uber, review them closely. If you see any suspicious activity, notify the institution or service and put a freeze on your account(s) as needed. Even a small charge can indicate a bigger problem, as that means your information is out there in the wild and could be used for bigger purchases down the pike. In the event you feel your Uber account has been compromised, you can contact them via their “I think my Uber account has been hacked” page.
Update your settings: That includes your privacy settings in addition to changing your password. As far as passwords go, strong and layered passwords are best, and never reuse your credentials across different platforms. Plus, update your passwords on a regular basis. That’ll further protect your data. Using a password manager will help you keep on top of it all, while also storing your passwords securely.
Enable two-factor authentication: While a strong and unique password is a good first line of defense, enabling app-based two-factor authentication across your accounts will help your cause by providing an added layer of security.
Check your credit: Depending on where you live, there are different credit reporting agencies that keep a centralized report of all your credit activities. For example, the major agencies in the U.S. are primarily Equifax, Experian, and TransUnion. Likewise in the U.S., the Fair Credit Reporting Act (FCRA) requires these agencies to provide you with a free credit check at least once every 12 months. It’s a relatively quick process, and you might be surprised what you find—anywhere to incorrect address information to bills falsely associated with your name. Get your free credit report here from the U.S. Federal Trade Commission (FTC). Other nations provide similar services, such as the free credit reports for UK customers.
Freeze your credit: Freezing your credit will make it impossible for criminals to take out loans or open up new accounts in your name. To do this effectively, you will need to freeze your credit at each of the three major credit-reporting agencies (Equifax, TransUnion, and Experian).
Consider using identity theft protection: A solution like McAfee Identify Theft Protection will help you to monitor your accounts and alert you of any suspicious activity in addition to the activities I’ve listed above. Additionally, you can use a comprehensive security solution such as McAfee Total Protection to help protect your devices and data from known vulnerabilities and emerging threats.
For all the technology we have at our fingertips, our best defense is our eyes. Keeping a lookout for fishy activity and following up with family members when unfamiliar charges show up on your accounts will help you keep your good name in good standing.
The thing is, we never know when the next data breach might hit and how long it may be until that information is discovered and finally disclosed to you. Staying on top of credit has always been important, but given all our apps, accounts, and overall exposure these days, it’s a must.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Uber Data Breach and How to Protect Your Info appeared first on McAfee Blog.
If you find that your email has been hacked, one of your immediate reactions is wondering what you should next.
The answer: take a deep breath and jump into action. There are five steps can help you prevent or minimize any damage done by a compromised account.
So why do hackers go after email accounts? Fact is, that email account of yours is a treasure trove. There’s a good chance it contains years of correspondence with friends and family, along with yet more email from banks, online retailers, doctors, contractors, business contacts, and more. In all, your email packs a high volume of personal info in one place, which makes your email account a top prize for hackers.
Let’s take a look at how you can take back control of your email account, along with some things you can do to keep it from getting hacked in the first place.
This one speaks for itself. You go to check your email and find that your username and password combination has been rejected. You try again, knowing you’re using the right password, and still no luck. There’s a chance that a hacker has gotten a hold of your password, logged in, and then changed the password—thus locking you out and giving them control of your account.
Hackers often compromise email accounts to spread malware on a large scale. By blasting emails to everyone on your hacked contact list, they can reach dozens, even hundreds, of others with a bogus email that may include an attachment that’s infected with malware. And no doubt about it, some of those emails can look a little odd. They don’t sound or read at all like the person they’re trying to impersonate—you—to the extent that some of your contacts may ask if this email really came from you.
On the flip side, this is a good reason to never open attachments you weren’t expecting. Likewise, if you get a somewhat strange email from a friend or business contact, let them know. You may be the first indication they get that their email has been compromised.
A sluggish device could be a sign of malware in general. The thing with malware is that it tends to act like a system and resource hog, which may cause your device to run slowly, to turn off and on again suddenly, or even run hot. In some cases, the malware is logging keystrokes on your computer or taps on your phone to siphon off things like usernames and passwords so that a hacker can take control of the accounts associated with them—such as your email, not to mention your bank accounts. This makes a strong case for antivirus and antimalware protection that’s automatically kept up to date to protect against the latest threats.
Change your password for your email account if you can. Make it a strong, unique password—don’t reuse a password from another account. Next, update the passwords for other accounts if you use the same or similar passwords for them. (Hackers count on people using simpler and less unique passwords across their accounts—and on people reusing passwords in general.) A password manager that’s included with comprehensive online protection software can do that work for you.
In the case where you’ve been locked out of your account because you think the hacker has changed the password, your email provider should have a webpage dedicated to recovering your account in the event of a lost or stolen password. (For example, Google provides this page for users of Gmail and their other services.) This is a good reason to keep your security questions and alternate contact information current with your provider, as this is the primary way to regain control of your account.
As mentioned above, a big part of the hacker’s strategy is to get their hooks into your address book and spread malware to others. As quickly as you can, send a message to all your email contacts and let them know that your email has been compromised. And if you’ve done so, let them know that you’ve reset your password so that your account is secure again. Likewise alert them that they shouldn’t open any emails or attachments from you that were sent during the time your account was compromised.
Also as mentioned above, there are several ways that a hacker can get a hold of your email account information—one of them by using malware. Give your device a thorough virus scan with comprehensive online protection software to ensure your device is free from malware. Set up a regular scan to run automatically if you haven’t already. That will help keep things clean in the long run.
Sometimes one bad hack leads to another. If someone has access to your email and all the messages in it, they may have what they need to conduct further attacks. Take a look at your other accounts across banking, finances, social media, and other services you use and keep an eye out for any unusual activity.
More broadly speaking, your email account is one of the several pieces that make up the big picture of your online identity. Other important pieces include your online banking accounts, online shopping accounts, and so on. No question about it, these are things you want to keep tabs on.
With that, check your credit report for any signs of strange activity. Your credit report is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem.
Beyond keeping tabs on your identity, you can protect it as well. Online identity protection such as ours can provide around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance in the event your identity gets compromised. Additionally, it can put an identity recovery pro on the case if you need assistance in the wake of an attack or breach. Taking a step like this can help keep your email account safer from attack in the first place—along with many others as well.
The post My email has been hacked! What should I do next? appeared first on McAfee Blog.
With the acceleration of cloud migration initiatives—partly arising the need to support a remote workforce during the pandemic and beyond—enterprises are finding that this transformation has introduced new operational complexities and security vulnerabilities. Among these are potential misconfigurations, poorly secured interfaces, Shadow IT (access to unauthorized applications), and an increasing number of connected devices and users. To navigate these challenges, enterprises are relying on managed service providers to monitor and protect their cloud environment.
To better serve its customers and secure its own environments, one global technology provider decided to expand its existing on-premises data loss protection (DLP) and web protection with a comprehensive and robust cloud security strategy based on solutions from the MVISION portfolio of solutions. Already a long-time user of McAfee Enterprise on-premises solutions, the global technology provider not only secured its internal cloud infrastructure consisting of more than 5,000 endpoints across over 30 locations worldwide, they also applied the same approach to the millions of endpoints they manage for more than 10,000 customers.
A primary objective for the global technology provider is securing data in the cloud in Software-as-a-Service (SaaS) applications (Microsoft Office 365, OneDrive, Salesforce, and others) and Infrastructure-as-a-Service (IaaS) platforms (Microsoft Azure, Amazon Web Services, Google Cloud Platform).
As a first step in its cloud journey, the global technology provider evaluated a number of cloud access security brokers (CASB) solutions. Ultimately, they decided to implement MVISION Cloud for AWS, Office 365, and Shadow IT. In addition to providing comprehensive visibility into cloud app usage, these solutions help with compliance; data loss prevention (DLP) by monitoring the movement of sensitive and confidential data content traveling to or from the cloud, within the cloud, and cloud to cloud; and detection and remediation of threats primarily through user and entity behavior analytics (UEBA).
But the global technology provider didn’t stop there. When we rolled out MVISION Unified Cloud Edge, the global technology provider tested it and enthusiastically adopted it. As defined by Gartner, MVISION Unified Cloud Edge is an industry-leading example of Secure Access Service Edge (SASE), a security framework that brings together network connectivity and security into a single, cloud-delivered solution that supports business transformation, edge computing, and workforce mobility.
The global technology provider has reaped multiple advantages from this implementation across its own internal environment and for its customers.
MVISION Unified Cloud Edge combines multiple capabilities under one umbrella: CASB functionality with web proxy and DLP with a single administrative hub, ePolicy Orchestrator® (ePO) for streamlined management.
MVISION Unified Cloud Edge capabilities and the ease of integration with the McAfee Enterprise ecosystem has made life easier for the global technology provider’s team, saving time and resources. Now they can set consistent policies from device to cloud and provide users with accelerated and secure access to the tools they use every day, such as Box, Dropbox, and others. As the information security operations manager points out: “A single management console reduces overhead as does being able to set policies that we can sync and apply to multiple data sources on multiple cloud solutions, without having to recreate rules.”
MVISION Unified Cloud Edge has also enabled the global technology provider to further boost its cloud data protection. For example, it can detect data that is improperly managed and stored. Now the organization can apply their existing on-premises data policies to the cloud. For example, they can prevent certain user behaviors that may put both corporate and customer cloud data at risk. These include copying data to cloud apps or USBs, printing it, taking screen captures, accessing risky websites, and uploading data to unauthorized websites.
To create a more secure internal environment, MVISION Unified Cloud Edge has been invaluable for the global security provider. They have a better handle on the applications that are being used across their company. The solution also provides risk scores for the cloud apps that are being used to help steer users away from Shadow IT and toward using only authorized apps. When employees propose new apps to help them do their jobs better, the IT security team can check the security of these apps against requirements and make any necessary modifications to ensure compliance.
“The Shadow IT CASB automatically blocks all cloud services that are deemed high risk, both at our on-premises Web Gateway and the built-in cloud web gateway manager. So, when users attempt to use an unsanctioned SaaS application, they see a message explaining that the app is not safe,” notes the information security operations manager.
The global technology provider also sells SaaS solutions to its clients. With MVISION Unified Cloud Edge, the global technology provider can protect data on any newly sanctioned SaaS applications at no extra cost.”
After a successful experience with McAfee Enterprise overall and specifically with the implementation of MVISION Unified Cloud Edge, the information security operation manager recommends the solution to any organization beginning or in the midst of migrating to the cloud.
“I would advise other companies thinking about their cloud transformation journey to seriously consider MVISION Unified Cloud Edge . . . It has a very user-friendly interface and does so much out of the box,” he asserts. “The level of granularity in policy setting lets you do things you don’t think possible or are much easier to accomplish than you realize. . . I don’t think any other vendor offers such a complete package.”
The post Global Technology Provider Looks to MVISION Unified Cloud Edge appeared first on McAfee Blog.
Cloud Security Gateways (CSGs) are one of the hottest and most sought-after technologies in the market today, driven by the adoption of cloud services for business transformation and the acceptance of hybrid workforce policies. CSGs, also commonly known as Cloud Access Security Brokers (CASBs), are responsible for enforcing security policies to protect cloud-hosted corporate assets from advanced threats, while enabling seamless and secure access to these assets from any location and device.
We have witnessed an exponential growth in cloud usage in the past two years, primarily driven by remote workforce adoption. Based on the data collected by our research team from millions of connected McAfee Enterprise users across the globe, the overall usage of enterprise cloud services spiked by 50% across all industries, while the collaboration services witnessed an increase of up to 600% in usage. This led to an astonishing 630% increase in external attacks on the cloud accounts. Taking all these factors and trends into consideration, CSGs have become a highly essential element of any organization’s cloud security strategy, playing the most critical role for enabling data protection, threat prevention and compliance in the cloud.
McAfee Enterprise continues to innovate in the cloud security space with a laser-focused strategy towards empowering our customers with the best-in-class cloud security solution. MVISION Cloud, recognized as the industry’s leading CSG solution, has become a vital part of enterprise security, allowing organizations to safely migrate to the cloud while protecting their “crown jewels” – the data. A huge testament to our cybersecurity vision is the IDC MarketScape Worldwide Cloud Security Gateways 2021 Vendor Assessment (Doc # US48334521, November 2021), and we are proud to announce that McAfee Enterprise has been recognized as a leader in the report.
According to the report, “McAfee has a strong ecosystem of security solutions, including Secure Web Gateway, CSG, and endpoint security that it can integrate to enable customers in their data loss prevention, User Behavior Analytics, XDR, and threat prevention goals. McAfee has focused on providing robust protection and DLP, with the scale and speed necessary to support large user bases.”
McAfee Enterprise’s multi-vector data protection capabilities go beyond the cloud to uniquely discover and protect sensitive assets on managed endpoints, in-network shares, and on-premises databases, enabling full scope of data protection from device-to-cloud. The industry-leading data protection and threat protection capabilities are tightly integrated with a unified policy framework that allows policy enforcement, data classification and incident management from a centralized console, reducing the cost and complexity of managing hybrid IT deployments, while improving the user experience.
Figure 1: McAfee Enterprise Multi-Vector Data Protection
MVISION Cloud is an integral component of our Unified Cloud Edge (UCE) solution, and together with McAfee Enterprise’s Next-Gen Secure Web Gateway (SWG) and MVISION Private Access (ZTNA) delivers the industry’s most comprehensive Security Services Edge (SSE) solution – the security element of the Secure Access Service Edge (SASE) framework. With McAfee Enterprise’s DLP technology being the common denominator across all the core SSE components, organizations can seamlessly utilize a unified, data-centric framework for centralized visibility and control over their entire digital footprint, while riding on an accelerated path for digital transformation and workplace mobility.
Figure 2: MVISION Unified Cloud Edge (UCE)
Our mission towards building a unified security platform for protecting data from device-to-cloud and defending against advanced threats and adversaries has established McAfee Enterprise as a leader in cybersecurity across multiple forums, and the 2021 IDC MarketScape report is another distinguished feather in our decorated cap.
The post McAfee Enterprise Continues to be a Leader in CASB and Cloud Security appeared first on McAfee Blog.
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