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Authorities in Australia, the United Kingdom and the United States this week levied financial sanctions against a Russian man accused of stealing data on nearly 10 million customers of the Australian health insurance giant Medibank. 33-year-old Aleksandr Ermakov allegedly stole and leaked the Medibank data while working with one of Russia’s most destructive ransomware groups, but little more is shared about the accused. Here’s a closer look at the activities of Mr. Ermakov’s alleged hacker handles.
Aleksandr Ermakov, 33, of Russia. Image: Australian Department of Foreign Affairs and Trade.
The allegations against Ermakov mark the first time Australia has sanctioned a cybercriminal. The documents released by the Australian government included multiple photos of Mr. Ermakov, and it was clear they wanted to send a message that this was personal.
It’s not hard to see why. The attackers who broke into Medibank in October 2022 stole 9.7 million records on current and former Medibank customers. When the company refused to pay a $10 million ransom demand, the hackers selectively leaked highly sensitive health records, including those tied to abortions, HIV and alcohol abuse.
The U.S. government says Ermakov and the other actors behind the Medibank hack are believed to be linked to the Russia-backed cybercrime gang REvil.
“REvil was among the most notorious cybercrime gangs in the world until July 2021 when they disappeared. REvil is a ransomware-as-a-service (RaaS) operation and generally motivated by financial gain,” a statement from the U.S. Department of the Treasury reads. “REvil ransomware has been deployed on approximately 175,000 computers worldwide, with at least $200 million paid in ransom.”
The sanctions say Ermakov went by multiple aliases on Russian cybercrime forums, including GustaveDore, JimJones, and Blade Runner. A search on the handle GustaveDore at the cyber intelligence platform Intel 471 shows this user created a ransomware affiliate program in November 2021 called Sugar (a.k.a. Encoded01), which focused on targeting single computers and end-users instead of corporations.
An ad for the ransomware-as-a-service program Sugar posted by GustaveDore warns readers against sharing information with security researchers, law enforcement, or “friends of Krebs.”
In November 2020, Intel 471 analysts concluded that GustaveDore’s alias JimJones “was using and operating several different ransomware strains, including a private undisclosed strain and one developed by the REvil gang.”
In 2020, GustaveDore advertised on several Russian discussion forums that he was part of a Russian technology firm called Shtazi, which could be hired for computer programming, web development, and “reputation management.” Shtazi’s website remains in operation today.
A Google-translated version of Shtazi dot ru. Image: Archive.org.
The third result when one searches for shtazi[.]ru in Google is an Instagram post from a user named Mikhail Borisovich Shefel, who promotes Shtazi’s services as if it were also his business. If this name sounds familiar, it’s because in December 2023 KrebsOnSecurity identified Mr. Shefel as “Rescator,” the cybercriminal identity tied to tens of millions of payment cards that were stolen in 2013 and 2014 from big box retailers Target and Home Depot, among others.
How close was the connection between GustaveDore and Mr. Shefel? The Treasury Department’s sanctions page says Ermakov used the email address ae.ermak@yandex.ru. A search for this email at DomainTools.com shows it was used to register just one domain name: millioner1[.]com. DomainTools further finds that a phone number tied to Mr. Shefel (79856696666) was used to register two domains: millioner[.]pw, and shtazi[.]net.
The December 2023 story here that outed Mr. Shefel as Rescator noted that Shefel recently changed his last name to “Lenin” and had launched a service called Lenin[.]biz that sells physical USSR-era Ruble notes bearing the image of Vladimir Lenin, the founding father of the Soviet Union. The Instagram account for Mr. Shefel includes images of stacked USSR-era Ruble notes, as well as multiple links to Shtazi.
The Instagram account of Mikhail Borisovich Shefel, aka MikeMike aka Rescator.
Intel 471’s research revealed Ermakov was affiliated in some way with REvil because the stolen Medibank data was published on a blog that had one time been controlled by REvil affiliates who carried out attacks and paid an affiliate fee to the gang.
But by the time of the Medibank hack, the REvil group had mostly scattered after a series of high-profile attacks led to the group being disrupted by law enforcement. In November 2021, Europol announced it arrested seven REvil affiliates who collectively made more than $230 million worth of ransom demands since 2019. At the same time, U.S. authorities unsealed two indictments against a pair of accused REvil cybercriminals.
“The posting of Medibank’s data on that blog, however, indicated a connection with that group, although the connection wasn’t clear at the time,” Intel 471 wrote. “This makes sense in retrospect, as Ermakov’s group had also been a REvil affiliate.”
It is easy to dismiss sanctions like these as ineffective, because as long as Mr. Ermakov remains in Russia he has little to fear of arrest. However, his alleged role as an apparent top member of REvil paints a target on him as someone who likely possesses large sums of cryptocurrency, said Patrick Gray, the Australian co-host and founder of the security news podcast Risky Business.
“I’ve seen a few people poo-poohing the sanctions…but the sanctions component is actually less important than the doxing component,” Gray said. “Because this guy’s life just got a lot more complicated. He’s probably going to have to pay some bribes to stay out of trouble. Every single criminal in Russia now knows he is a vulnerable 33 year old with an absolute ton of bitcoin. So this is not a happy time for him.”
Update, Feb. 21, 1:10 p.m. ET: The Russian security firm F.A.C.C.T reports that Ermakov has been arrested in Russia, and charged with violating domestic laws that prohibit the creation, use and distribution of malicious computer programs.
“During the investigation, several defendants were identified who were not only promoting their ransomware, but also developing custom-made malicious software, creating phishing sites for online stores, and driving user traffic to fraudulent schemes popular in Russia and the CIS,” F.A.C.C.T. wrote. “Among those detained was the owner of the nicknames blade_runner, GistaveDore, GustaveDore, JimJones.”
You’ve probably never heard of “16Shop,” but there’s a good chance someone using it has tried to phish you.
A 16Shop phishing page spoofing Apple and targeting Japanese users. Image: Akamai.com.
The international police organization INTERPOL said last week it had shuttered the notorious 16Shop, a popular phishing-as-a-service platform launched in 2017 that made it simple for even complete novices to conduct complex and convincing phishing scams. INTERPOL said authorities in Indonesia arrested the 21-year-old proprietor and one of his alleged facilitators, and that a third suspect was apprehended in Japan.
The INTERPOL statement says the platform sold hacking tools to compromise more than 70,000 users in 43 countries. Given how long 16Shop has been around and how many paying customers it enjoyed over the years, that number is almost certainly highly conservative.
Also, the sale of “hacking tools” doesn’t quite capture what 16Shop was all about: It was a fully automated phishing platform that gave its thousands of customers a series of brand-specific phishing kits to use, and provided the domain names needed to host the phishing pages and receive any stolen credentials.
Security experts investigating 16Shop found the service used an application programming interface (API) to manage its users, an innovation that allowed its proprietors to shut off access to customers who failed to pay a monthly fee, or for those attempting to copy or pirate the phishing kit.
16Shop also localized phishing pages in multiple languages, and the service would display relevant phishing content depending on the victim’s geolocation.
Various 16Shop lures for Apple users in different languages. Image: Akamai.
For example, in 2019 McAfee found that for targets in Japan, the 16Shop kit would also collect Web ID and Card Password, while US victims will be asked for their Social Security Number.
“Depending on location, 16Shop will also collect ID numbers (including Civil ID, National ID, and Citizen ID), passport numbers, social insurance numbers, sort codes, and credit limits,” McAfee wrote.
In addition, 16Shop employed various tricks to help its users’ phishing pages stay off the radar of security firms, including a local “blacklist” of Internet addresses tied to security companies, and a feature that allowed users to block entire Internet address ranges from accessing phishing pages.
The INTERPOL announcement does not name any of the suspects arrested in connection with the 16Shop investigation. However, a number of security firms — including Akamai, McAfee and ZeroFox, previously connected the service to a young Indonesian man named Riswanda Noor Saputra, who sold 16Shop under the hacker handle “Devilscream.”
According to the Indonesian security blog Cyberthreat.id, Saputra admitted being the administrator of 16Shop, but told the publication he handed the project off to others by early 2020.
16Shop documentation instructing operators on how to deploy the kit. Image: ZeroFox.
Nevertheless, Cyberthreat reported that Devilscream was arrested by Indonesian police in late 2021 as part of a collaboration between INTERPOL and the U.S. Federal Bureau of Investigation (FBI). Still, researchers who tracked 16Shop since its inception say Devilscream was not the original proprietor of the phishing platform, and he may not be the last.
It is not uncommon for cybercriminals to accidentally infect their own machines with password-stealing malware, and that is exactly what seems to have happened with one of the more recent administrators of 16Shop.
Constella Intelligence, a data breach and threat actor research platform, now allows users to cross-reference popular cybercrime websites and denizens of these forums with inadvertent malware infections by information-stealing trojans. A search in Constella on 16Shop’s domain name shows that in mid-2022, a key administrator of the phishing service infected their Microsoft Windows desktop computer with the Redline information stealer trojan — apparently by downloading a cracked (and secretly backdoored) copy of Adobe Photoshop.
Redline infections steal gobs of data from the victim machine, including a list of recent downloads, stored passwords and authentication cookies, as well as browser bookmarks and auto-fill data. Those records indicate the 16Shop admin used the nicknames “Rudi” and “Rizki/Rizky,” and maintained several Facebook profiles under these monikers.
It appears this user’s full name (or at least part of it) is Rizky Mauluna Sidik, and they are from Bandung in West Java, Indonesia. One of this user’s Facebook pages says Rizky is the chief executive officer and founder of an entity called BandungXploiter, whose Facebook page indicates it is a group focused mainly on hacking and defacing websites.
A LinkedIn profile for Rizky says he is a backend Web developer in Bandung who earned a bachelor’s degree in information technology in 2020. Mr. Rizky did not respond to requests for comment.
The Russian government today handed down a treason conviction and 14-year prison sentence on Iyla Sachkov, the former founder and CEO of one of Russia’s largest cybersecurity firms. Sachkov, 37, has been detained for nearly two years under charges that the Kremlin has kept classified and hidden from public view, and he joins a growing roster of former Russian cybercrime fighters who are now serving hard time for farcical treason convictions.
Ilya Sachkov. Image: Group-IB.com.
In 2003, Sachkov founded Group-IB, a cybersecurity and digital forensics company that quickly earned a reputation for exposing and disrupting large-scale cybercrime operations, including quite a few that were based in Russia and stealing from Russian companies and citizens.
In September 2021, the Kremlin issued treason charges against Sachkov, although it has refused to disclose any details about the allegations. Sachkov pleaded not guilty. After a three-week “trial” that was closed to the public, Sachkov was convicted of treason and sentenced to 14 years in prison. Prosecutors had asked for 18 years.
Group-IB relocated its headquarters to Singapore several years ago, although it did not fully exit the Russian market until April 2023. In a statement, Group-IB said that during their founder’s detainment, he was denied the right to communicate — no calls, no letters — with the outside world for the first few months, and was deprived of any visits from family and friends.
“Ultimately, Ilya has been denied a chance for an impartial trial,” reads a blog post on the company’s site. “All the materials of the case are kept classified, and all hearings were held in complete secrecy with no public scrutiny. As a result, we might never know the pretext for his conviction.”
Prior to his arrest in 2021, Sachkov publicly chastised the Kremlin for turning a blind eye to the epidemic of ransomware attacks coming from Russia. In a speech covered by the Financial Times in 2021, Sachkov railed against the likes of Russian hacker Maksim Yakubets, the accused head of a hacking group called Evil Corp. that U.S. officials say has stolen hundreds of millions of dollars over the past decade.
“Yakubets has been spotted driving around Moscow in a fluorescent camouflage Lamborghini, with a custom licence plate that reads ‘THIEF,'” FT’s Max Seddon wrote. “He also ‘provides direct assistance to the Russian government’s malicious cyber efforts,’ according to US Treasury sanctions against him.”
In December 2021, Bloomberg reported that Sachkov was alleged to have given the United States information about the Russian “Fancy Bear” operation that sought to influence the 2016 U.S. election. Fancy Bear is one of several names (e.g., APT28) for an advanced Russian cyber espionage group that has been linked to the Russian military intelligence agency GRU.
In 2019, a Moscow court meted out a 22-year prison sentence for alleged treason charges against Sergei Mikhailov, formerly deputy chief of Russia’s top anti-cybercrime unit. The court also levied a 14-year sentence against Ruslan Stoyanov, a senior employee at Kaspersky Lab. Both men maintained their innocence throughout the trial, and the supposed reason for the treason charges has never been disclosed.
Following their dramatic arrests in 2016, some media outlets reported that the men were suspected of having tipped off American intelligence officials about those responsible for Russian hacking activities tied to the 2016 U.S. presidential election.
That’s because two others arrested for treason at the same time — Mikhailov subordinates Georgi Fomchenkov and Dmitry Dokuchaev — were reported by Russian media to have helped the FBI investigate Russian servers linked to the 2016 hacking of the Democratic National Committee.
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