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5 Signs Your Device May be Infected with Malware or a Virus

By Toni Birdsong

The malware landscape is growing more complex by the minute, which means that no device under your family’s roof—be it Android, iPhone, PC, or Mac—is immune to an outside attack. This reality makes it possible that one or more of your devices may have already been infected. But would you know it? 

Ho Ho Ho, Merry Hackmas 

According to 2021 statistics from the Identity Theft Resource Center (ITRC), the number of data breaches reported has soared by 17 percent over last year. In addition, as reported by McAfee, cybercriminals have been quick to take advantage of the increase in pandemic connectivity throughout 2020. McAfee Labs saw an average of 375 new threats per minute and a surge of hackers exploiting the pandemic through COVID-19 themed phishing campaigns, malicious apps, malware, and more. With Black Friday and Cyber Monday now at hand, we can count on even more new threats.  

Have you been hacked? 

Often, if your device has been compromised, you know it. Things get wonky. However, with the types of malware and viruses now circulating, there’s a chance you may not even realize it. The malware or virus may be working in the background sending usage details or sensitive information to a third party without disrupting other functions. So, be on the lookout for these tell-tale signs.  

5 signs of malware or a virus 

  1. Your device is hot to the touch. When you accidentally download malware, your device’s internal components immediately begin working harder to support the malware or virus that’s been embedded. This may cause your device to be hot to the touch or even overheat.  
  2. Everything ‘feels off.’ Much like a human virus can impact our whole body, a digital virus can impact every area of a device’s performance. For instance, it may cause websites to load slower, it may cause apps to crash, or your battery may not hold a charge. Overall performance remains sluggish no matter how many times you reboot or how many large files you delete.  
  3. An increase in random pop-ups and new apps. If your device is housing a malicious app or a virus, you may notice an increase in random pop-ups (more than usual). And, if you take a closer look at your app library, you may even see app icons from apps you never downloaded.   
  4. Fraudulent links from your accounts. It’s common for malware to gain access to your contacts list and then use your phone to send out messages to your friends—a powerful tactic designed to spread the malware to your contacts and their contacts and so on. This can happen via email, and more commonly, via your social media accounts. If you notice this cycle, change your passwords immediately and scan your devices for malware that may be working in the background on all devices.  
  5. You have unauthorized charges. If you notice unauthorized charges on your credit card or banking statements, dig deeper. It may be a malicious app making purchases on your behalf or malware that’s grabbed your personal information to make fraudulent purchases.  

Ways to safeguard family devices

  • Stay on top of updates. In addition to installing comprehensive security software to block malware and viruses, be sure to update your device’s security features. Regular updates give you the latest security features, some of which have been developed to thwart specific attacks. 
  • Use strong, unique passwords. Every family device should have a strong password along with a unique username. This means changing your factory settings immediately and getting your family on a schedule to change passwords.  
  • Know your apps. Only download apps from trusted sources. Avoid third-party apps. Also, consider researching the app safeguards and reading reviews before installing. A best practice is to stick to apps from the app store or verified associated app stores. 
  • Don’t click that link. Slow down and notice your digital surroundings. Does that link look suspicious? Phishing scams that load malware and viruses onto your devices often come in emails, text messages, or via your trusted social media circles.  
  • Lockdown settings and limit app permissions. A great way to block malware is to make all accounts as private as possible and limit app permissions. Instead of opting for “always-on” in an app’s permissions, change the setting, so it requires you to give the app permission every time. In addition, if an app requests access to your contacts or connect to other apps in your digital ecosystem, decline. Each time you allow an app to connect to different branches of your digital footprint, you hand over personal data and open yourself up to various new risks.  
  • Clear browsing history. Take the time to go through your history and data. If you notice a suspicious link, delete it. Clear your browsing history by choosing your browser and clicking “clear history and website data.” 

Next steps 

If you discover a family device has been compromised, there are several things you can do. 1) Install security software that will help you identify the malware so you can clean your device and protect yourself in the future. 2) Delete any apps you didn’t download, delete risky texts, delete browsing history and empty your cache. 3) In some situations, malware warrants that you wipe and restore your device (Apple or Android) to its original settings. Before doing so, however, do your research and be sure you’ve backed up any photos and critical documents to the cloud. 4) Once you’ve cleaned up your devices, be sure to change your passwords.  

The surge in malware attacks brings with it a clear family mandate that if we want to continue to live and enjoy the fantastic benefits of a connected life, we must also work together at home to make online safety and privacy a daily priority.  

The post 5 Signs Your Device May be Infected with Malware or a Virus appeared first on McAfee Blog.

Spot Those Black Friday and Cyber Monday Shopping Scams

By McAfee

You’re not the only one looking forward to the big holiday sales like Black Friday and Cyber Monday. Hackers are too. As people flock to retailers big and small in search of the best deals online, hackers have their shopping scams ready. Remember, McAfee frees you to live your connected life safe from threats like viruses, malware, phishing, and more. Download award-winning antivirus that protects your data and devices today.

One aspect of cybercrime that deserves a fair share of attention is the human element. Crooks have always played on our feelings, fears, and misplaced senses of trust. It’s no different online, particularly during the holidays. We all know it can be a stressful time and that we sometimes give into the pressure of finding that hard-to-get gift that’s so hot this year. Crooks know it too, and they’ll tailor their attacks accordingly as we get wrapped up in the rush of the season. 

5 ways to spot an online shopping scam 

So while you already know how to spot a great deal, here are ways you and your family can spot online shopping scams so you can keep your finances safer this shopping season: 

1) Email attachments that pretend to be from legitimate retailers and shippers 

A common scam hackers use is introducing malware via email attachments, and during the holiday sale season, they’ll often send malware under the guise of offering emails and shipping notifications. Know that retailers and shipping companies won’t send things like offers, promo codes, and tracking numbers in attachments. They’ll clearly call those things out in the body of an email instead. 

2) Typosquat trickery 

A classic scammer move is to “typosquat” phony email addresses and URLs that look awfully close to legitimate addresses of legitimate companies and retailers. They often appear in phishing emails and instead of leading you to a great deal, these can in fact link you to scam sites that can then lift your login credentials, payment info, or even funds should you try to place an order through them. You can avoid these sites by going to the retailer’s site directly. Be skeptical of any links you receive by email, text, or direct message—it’s best to go to the site yourself by manually typing in the legitimate address yourself and look for the deal there. 

3) Copycat deals and sites 

A related scammer trick that also uses typosquatting tactics is to set up sites that look like they could be run by a trusted retailer or brand but are not. These sits may tout a special offer, a great deal on a hot holiday item, or whatnot, yet such sites are one more way cybercriminals harvest personal and financial information. A common way for these sites to spread is by social media, email, and other messaging platforms. Again a “close to the real thing” URL is a telltale sign of a copycat, so visit retailers directly. Also, comprehensive online protection software can prevent your browser from loading suspicious sites and warn you of suspicious sites in your search results. 

4) Counterfeit shopping apps 

While the best of them can look practically professional and be tough to spot, one way to avoid counterfeit shopping apps is to go to the source. Hit the retailer’s website on your mobile browser and look for a link to the app from their website. Likewise, stick to the legitimate app stores such as Google Play and Apple’s App Store. Both have measures in place to prevent malicious apps from appearing in their stores. Some can sneak through before being detected though, so look for the publisher’s name in the description and ensure it is legitimate. On a fake app, the name may be close to the retailer you’re looking for, but not quite right. Other signs of a fake will include typos, poor grammar, and design that looks a bit off. 

5) The “too good to be true” offer 

At the heart of holiday shopping is scarcity. Special offers for a limited time, popular holiday items that are tough to find, and just the general preciousness of time during the season to get things done, like shopping. Scammers love this time of year. During the holidays, they’ll play on that scarcity and crunch you’re under in their offers and messaging. Enter the “too good to be true” offer, typically set up on phony sites like the ones mentioned above. If the pricing, availability, or delivery time all look too good to be true, it may be a scam designed to harvest your personal info and accounts. Use caution here before you click. If you’re unsure about a product or retailer, read reviews from trusted websites to help see if it’s legitimate. 

Great tips for shopping online any time 

Apart from spotting scams, there are several things you can do to keep yourself safer while shopping this holiday season. In fact, they can keep you safer when you shop year ‘round as well. Looking for a last minute deal? Download McAfee online protection today.

Look for the lock icon 

This is a great one to start with. Secure websites begin their address with “https,” not just “http.” That extra “s” in stands for “secure,” which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don’t see that it’s secure, it’s best to avoid making purchases on that website. 

Use a credit card instead of your debit card 

Specific to the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards, where citizens can dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren’t afforded the same protection under the Act. Avoid using those while shopping online and use your credit card instead. 

Consider getting a virtual credit card 

Another alternative is to set up a virtual credit card, which is a proxy for your actual credit card. With each purchase you make, that proxy changes, which then makes it much more difficult for hackers to exploit. You’ll want to research virtual credit cards further, as there are some possible cons that go along with the pros, such as in the case of returns where a retailer will want to use the same proxy to reimburse a purchase. 

Use protection while you shop 

Using a complete suite of online protection software can offer layers of extra protection while you shop, such as web browser protection and a password manager. Browser protection can block malicious and suspicious links that could lead you down the road to malware or a financial scam. A password manager can create strong, unique passwords and store them securely as well, making it far more difficult for hackers to compromise your accounts. Identity theft protection takes your safety a step further by helping you secure your identity online and restore it should any of your personal info be found in the wrong hands. 

Use two-factor authentication on your accounts 

Two-factor authentication is an extra layer of defense on top of your username and password. It adds in the use of a special one-time-use code to access your account, usually sent to you via email or to your phone by text or a phone call. In all, it combines something you know, like your password, with something you have, like your smartphone. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you’ll get. 

Use a VPN if you’re shopping on public Wi-Fi 

Public Wi-Fi in coffee shops and other public locations can expose your private surfing to prying eyes because those networks are open to all. Using a virtual private network (VPN) encrypts your browsing, shopping, and other internet traffic, thus making it secure from attempts at intercepting your data on public Wi-Fi and harvesting information like your passwords and credit card numbers. 

Keep an eye on your identity and credit reports 

With all the passwords and accounts we keep, this is important. Checking your credit will uncover any inconsistencies or outright instances of fraud. From there, you can then take steps to straighten out any errors or bad charges that you find. In the U.S., you can run a free credit report once a year with the major credit reporting agencies 

Shop happy! (Don’t give in to stress and scarcity.) 

So while you’re shopping online this year, take a deep breath before you dive in. Double-check those deals that may look almost too good to be true. Look closely at those links. And absolutely don’t click on those attachments that look like shipping notices or coupon deals. Hackers are counting on you to be in a bit of a hurry this time of year. Taking an extra moment to spot their tricks can go a long way toward keeping you and your finances safe. Remember, stay ahead of cyber criminals, get an extra layer of protection with McAfee this holiday season.

The post Spot Those Black Friday and Cyber Monday Shopping Scams appeared first on McAfee Blog.

Banking scam uses Docusign phish to thieve 2FA codes

By Paul Ducklin
999 people in 1000 will know this is a phish straight off the bat. But for 1 in 1000 it will be plausible at first sight...

Be on the Lookout for a New Wave of QR Code Scams

By McAfee

In a world of contact-free pickup and payments, an old hacker’s trick is getting a new look—phony QR code scams. 

QR codes have been around for some time. Dating back to industrial use in the 1990s, QR codes pack high volumes of visual information in a relatively compact space. In that way, a QR code shares many similarities with a barcode, yet a QR code can hold more than 300 times the data of a barcode.  

With the rise of the smartphone, QR codes have taken on more consumer applications. Especially in the latter days of the pandemic in the form of contact-free conveniences. Now, by pointing your smartphone’s camera at a QR code, you can order food at a restaurant, pay for parking, download coupons from the shelf at your drugstore or several other convenient things.  

Yet as it is in places where people, devices, and money meet, hackers are there with a scam ready to go. Enter the QR code scam. By pointing your smartphone’s camera at a bogus QR code and giving it a scan, hackers can lead people to malicious websites and commit other attacks on their phones.  

The good news is that there are several ways you can spot these scams, along with several other ways you can avoid them altogether, all so you can get the best out of QR code convenience without the hassle. 

QR code scams: a new twist on an old trick 

In several ways, the QR code scam works much like any other phishing attack. With a few added wrinkles, of course.  

Classically, phishing attacks use doctored links that pose as a legitimate website in the hopes you’ll follow them to a hacker’s malicious website. Once there, that site is designed to trick you into providing your personal information, credit card numbers, and so forth, perhaps in the context of a special offer or a phony account alert. Likewise, it could send you to a site that simply infects your device with malware.  

It’s much the same with a QR code, yet here’s are a couple of big differences:  

  • The QR code itself. There’s really no way to look at a QR code and determine if it’s legitimate or not, such as by spotting clever misspellings, typos, or adaptations of a legitimate URL.  
  • Secondly, QR codes can access other functions and apps on your smartphone. Scammers can use them to open payment apps, add contacts, write a text, or make a phone call when you scan a bogus QR code. 

Where do phony QR codes show up? 

Aside from appearing in emails, direct messages, in social media ads, and such, there are plenty of other places phony QR codes can show up. Here are a few that have been making the rounds in particular: 

  • Locations where a hacker may have replaced an otherwise legitimate QR code with a phony one, like in public locations such as in airports, bus stops, and restaurants. 
  • On your windshield, in the form of fake parking tickets designed to make you think you parked illegally and need to pay a fine. 
  • They can also show up in flyers, fake ads on the street, and even phony debt consolidation offers by mail. 

Scanning a QR code may open a notification on your smartphone screen to follow a link. Like other phishing-type scams, hackers will do their best to make that link look legitimate. They may alter a familiar company name so that it looks like it could have come from that company. Also, they may use link shorteners that take otherwise long web addresses and compress them into a short string of characters—the trick there being that you really have no way of knowing where it will send you simply by looking at it. 

In this way, there’s more to using QR codes than simply “point and shoot.” A mix of caution and eagle-eyed consideration is called for to spot the legitimate uses from the malicious ones. 

How to avoid QR code scams 

Luckily some very basic rules about avoiding QR code attacks. The U.S. Better Business Bureau (BBB) has put together a great list that can help. Their advice is right on the mark, which we’ve paraphrased and added to here: 

1. Don’t open links or scan QR codes from strangers. Unsolicited messages with these links or codes could lead you to a scam site or access the functionality of your smartphone in unwanted ways. 

2. Some scams will appear to come from legitimate sources. Double-check and see if it indeed is. You can check the official website to confirm, such as by accessing your account or contacting a customer service rep to follow up on the communication sent to you. 

3. Try alternative payment methods. If you receive a bill with a QR code for payment, see if there’s another way to pay it—such as on the company’s website or simply through online bill pay to their known, legitimate address. These are less susceptible to fraud. Likewise, check to see if the requested payment is legitimate in the first place. 

4. Think twice about following shortened links. As mentioned above, shortened links can be a shortcut to a malicious website. This can particularly be the case with unsolicited communications. And it can still be the case with a friend or family member if their device or account has been hacked.  

5. If someone you know sends you a QR code, also confirm before scanning it. Whether you receive a text message from a friend or a message on social media from your workmate, contact that person directly before you scan the QR code to make sure they haven’t been hacked. 

6. Watch out for tampering. Hackers have been known to stick their own QR codes over legitimate ones. If you see any sign of altering or placement that looks slapdash, don’t give that code a scan. 

7. Install mobile security. Comprehensive online protection software can protect your mobile devices as well as your computers and laptops. In this case, it can detect bad links associated with QR codes and steer you clear of accessing the malicious sites and downloads associated with them.   

QR codes—a handy, helpful tool that still requires your caution 

QR codes have made transactions smoother and accessing helpful content on our phones much quicker, especially in recent months as they’ve seen an uptick in use. And useful as they are like other means of paying or browsing online, keep an eye open when using them. With this advice as a guide, if something doesn’t feel right, keep your smartphone in your pocket and away from that QR code. 

The post Be on the Lookout for a New Wave of QR Code Scams appeared first on McAfee Blog.

How to Help Seniors Spot Online Job Scams

By Toni Birdsong

Sadly, online job scams targeting older adults have been an issue for years. However, in a pandemic job market, cybercriminals are working overtime to devise schemes that exploit job seekers’ need for financial security.  

According to the Better Business Bureau, Americans lost more than $62 million in employment scams in 2020. In addition, with federal unemployment benefits ending this month, that number is expected to rise as more people head online to look for work.    

Online hiring scams can be hard to detect because scammers advertise job opportunities the same way legitimate employers do—via online ads, job sites, and popular social networking channels. They promise job seekers opportunity and hope but are carefully designed to the applicant’s personal information or deceive them into sending money. 

Online Hiring Scams 

Here are just a few examples of online jobs scams targeting older adults and a few ways to avoid becoming a victim.   

Bogus LinkedIn job offers 

Last year the Federal Trade Commission (FTC) identified and shut down a scam on LinkedIn in which a company sent potential job candidates a direct message promising a high-paying job still unpublished to the public. The catch? Potential candidates were asked to pay a fee of up to $2,500 to set up the interview. Variations of this scam, using LinkedIn as a channel, may be in play. 

Fraudulent employers 

Some scammers are getting especially bold and posting job openings using the names, logos, and even staff names from legitimate companies to lure unsuspecting job seekers into fake interviews. After a questionnaire or interview, the company informs the applicant they have the job. From there, they collect personal information as if it’s part of a legitimate onboarding process—only the job doesn’t exist. 

Work-from-home scams 

A popular scam involves a company offering job seekers a six-figure income working from home with the promise you can “be your own boss “and “set your own schedule.” The catch: Job seekers must first purchase a starter kit or some form of online coaching package to qualify for the “opportunity.” After that, the company can disappear or charge the consumer thousands of dollars more for training that never comes. 

Identity theft 

According to the BBB, some scams include job seekers submitting personal information to potential employers only to have that information stolen and used for fraudulent schemes. Some scams even involve online interviews that appeared legitimate; only the interviewer didn’t appear on camera. The bogus employer asks for personal data during the interview, including banking information needed for direct depositing a paycheck. 

Spot & Stop a Scam 

Awkward hiring process 

If an employer attempts to hire you by text, email, or a photo-only video interview, beware. Legitimate employers, no matter how small, will have a professional hiring process. Job Search Safety Tips: 1) Call the company to make sure the job offer is legitimate. 2) Verify the name of the company contact through LinkedIn and verify the person with whom you are communicating  3) Consider comprehensive security software to protect your devices from malware sent via phishing emails from potential employers.  

Request for money 

A legitimate employer will not ask for money from a potential or new hire. Nor will they ask you to purchase “training” or cash a check for “software” as part of your employment. Job Search Safety Tip: Check the BBB’s Scam Tracker for scams connected to a company.  

Checks exchanged 

If an employer sends you a cashier’s check or even a corporate check, know it may not be real, even if your bank accepts it for a deposit (it won’t clear). Various fake check scams can pull in unwitting victims through job posts that advertise positions for merchandise resellers, virtual assistants, mystery shoppers, car wrappers, caregivers, and photographers.  

Request for personal financial info

If an employer immediately asks for personal data such as your SSN, birthdate, driver’s license number, etc., chances are it’s a scam. Job Search Safety Tip: 1) Bank-routing information is for direct deposits after you’ve met an employer in person. If you are applying for remote work, wait for a signed offer, be sure to verify the company and the offer before sharing financial information. 2) Consider using a Virtual Private Network, to share any kind of private information regarding employment.  

Urgency and pushiness

Job scammers target people who are stressed and desperate for work. If the potential employer seems to be pushing you to give information, send money, or take the next step, it may be a scam. Job Search Safety Tip: Slow down and ask yourself, “Does this sound right?” Seek out the opinion of a friend or relative if needed.  

Resources for Seniors

Stay informed 

Need guidance? Call the AARP Fraud Watch Network helpline toll-free at 877-908-3360. Stay aware of scams targeting seniors at aarp.org/fraudwatchnetwork. 

Report job fraud

If you are the victim of a scam or attempted scam, report it to the FTC,IC3, FBI, and IdentityTheft.gov. 

Finally, remember that legitimate job boards such as Indeed, Monster, and LinkedIn can contain fake companies, bogus jobs, and positions that look incredible that will cause incredible heartache for a job seeker that forges ahead without caution.    

The post How to Help Seniors Spot Online Job Scams appeared first on McAfee Blog.

3 Canadian Real Estate Scams You Should Know About

By Jean Treadwell

Across the country, Canadians are moving out of cities in droves to stretch their legs and call a larger plot of land home. For those embracing the work-from-home lifestyle, they no longer need to live near metro-area offices in expensive shoebox apartments and condos. According to Statistics Canada, 50,000 people moved out of Toronto and nearly 25,000 people migrated from Montréal to suburban areas from July 2019 to July 2020. 

The increased demand for suburban housing is making the Canadian real estate market a mad dash for limited supply. Additionally, some families who are out of work are struggling to keep their homes and are resorting to unsafe measures to keep a roof over their heads. 

Leave it to scammers and identity thieves to pounce on a vulnerable situation. Scammers and identity thieves are increasingly taking advantage of unsuspecting homeowners, and in some cases, selling homes without the rightful owners even realizing it. 

Be on the lookout for these three Canadian real estate scams. 

1. Loan Fraud 

Foreclosure occurs when a homeowner can no longer afford to pay their mortgage, so the lending institution takes over homeownership with the right to sell it. When homeowners are facing the prospect of having to move out, they may seek dubious loans to help them bridge the gap. Loan fraud is when a scammer pretends to extend a gracious loan. In exchange for the loan, the scammer may ask for the title of the home. With the title in hand, the thief may stop sending loan payments to the homeowner and instead resell or remortgage the property.  

Not being able to make mortgage payments is a desperate situation, which causes struggling homeowners to make dramatic decisions. Before agreeing to any type of loan, homeowners must ask themselves if the terms of the loan are too good to be true. In cases of fake loans, they often advertise an incredibly low-interest rate. It is best to trust your financial matters to accredited institutions.

2. Title Fraud

Title fraud is when someone steals the title of the home, usually by impersonating the homeowner. Once they have the title, the thief may attempt to sell the home or apply for a mortgage against it. In March 2021, the Times Colonist reported that a thief impersonated a British Columbian homeowner in order to transfer the home’s title to someone else’s name. Then, the thief tried to sell the home behind the rightful homeowner’s back. It was only when a neighbor alerted the real homeowner about the for-sale sign that they realized that their home could have been sold without their permission. 

The best way to defend against title fraud is to keep your personal information as private as possible. Title fraud is closely related to identity theft, and fraudsters may gain access to your personal information through phishing methods. Phishing is a tactic where cybercriminals trick people into giving up personal details, including full names, birthdays, and financial information. Statistics Canada calculates that 34% of Canadians have experienced a phishing attempt since the beginning of the pandemic. This statistic emphasizes the importance of constant vigilance concerning your most sensitive personal information. 

3. Mortgage Fraud 

Mortgage fraud is a term that can apply to untruthful lenders who attempt to swindle cash from unsuspecting buyers or pitch mortgage terms that fall outside of the buyer’s means. The Financial Services Commission of Ontario lists several warning signs of mortgage fraud. For example, lenders who do not have your best interests in mind may ask for cash fees and upfront payments. 

Again, it is best to only trust accredited financial institutions with your mortgages and loans. Research the institution before signing any contract. If the mortgage terms are too good to be true, it probably is. There are several online mortgage calculators that can give you an idea of the type of mortgage you can afford. Before entering any talks with a lender, conduct some research beforehand so you can spot unreasonable terms.   

Also, an unscrupulous lender may try to hurry you along but also take a long time responding to your calls and emails. If you feel pressured or unsure at any point, remember that there are plenty of fish in the sea. Ask your friends or family for lender recommendations to make sure that you are not tricked into mortgage fraud, the consequences of which could follow you for years. 

How to Protect Your Real Estate Investments

  • Invest in title insurance. To protect yourself from fraud involving the title of your house, consider investing in title insurance. Title insurance usually protects homeowners from the transgressions of past owners, but it also protects against fraud. 
  • Don’t fall for phishing. If you receive a suspicious message that asks for personal details, there are a few ways to determine if it was sent by a phisher aiming to steal your identity. Before clicking on any links, hover over it with your cursor to reveal the full website. If there are typos in the URL or it redirects to anyplace other than where it advertises, do not click on it. Also, phishers often send messages with a tone of urgency, and they try to inspire extreme emotions such as excitement or fear. If an unsolicited email urges you to “act fast!” slow down and evaluate the situation. 
  • Remain calm. Staying cool under pressure is easier said than done concerning matters about your home. Down-on-their-luck homeowners can be too quick to jump at too-good-to-be-true loan offers that turn out to be scams. There is often a time crunch in making mortgage payments, but take your time to review contracts and research the lender to make sure that your home and finances are in competent hands. 
  • Report scams. To prevent others from enduring the same headache and uncertainty of real estate scams, you can report suspicious messages and instances of fraud and other cybercrimes to the Canadian Anti-Fraud Centre. 
  • Sign up for an identity theft alert service. An identity theft alert service warns you about suspicious activity surrounding your personal information, allowing you to jump to action before irreparable damage is done. McAfee Total Protection not only keeps your devices safe from viruses but gives you the added peace of mind that your identity is secure, as well. 

The post 3 Canadian Real Estate Scams You Should Know About appeared first on McAfee Blogs.

5 Ransomware Threats Canadians Need to Know

By Vishnu Varadaraj

Every day you place your personal information in the hands of companies and trust that it will remain safe. However, what happens when external threats jeopardize your personal data security, especially while working remotely? 

The transition to remote work environments and consumers’ online habits have made it more difficult for Canadian employees and consumers to protect their personal information. This challenge is primarily due to ransomware. To protect yourself, you need to first understand how cybercriminals take advantage of users’ online behaviors to launch strategic attacks against employees and consumers through the information they glean from stolen company data. 

How Your Personal Actions Can Impact Corporate Systems 

Ransomware has been on the rise this past year with attacks increasing 62% in 2020 according to Statista. In fact, 78% of Canadian cybersecurity professionals said that attacks increased due to employees working remotely in a recent VMware report. Cybercriminals target remote workers primarily through malicious links sent through phishing emails — in fact, over one third of Canadian respondents in a recent survey said they experienced at least one phishing attempt in the last year.   

Hackers pose as legitimate organizations and prompt individuals to take action: say you decide to check your personal email on your work laptop during your lunch break. You open a message that claims to be from one of your favorite retailers claiming that you just won $500 in shopping credit – all you need to do is click on the link and fill out your banking information. This is an example of a phishing attack that could not only wreak havoc on your personal security, but your company’s as well. If the link in the message downloads a credential-stealing malware on your work laptop, there is a good chance that your organization’s private data or network could be compromised.  

Knowing that many employees will be communicating virtually instead of face-to-face, hackers can take advantage of the remote work environment by posing as employees from finance departments and sending fake invoices for products or services. The goal of these fake invoices is for employees to call a support phone number to investigate, whereby hackers attain credit card numbers or other information they can leverage in spear-phishing scams. Hackers can also spoof phone calls to make it look like it is coming from a legitimate number within the organization. Revealing too much information to an unverified contact is a risk that remote workers must learn to identify and avoid. 

Ransomware is always evolving, making it critical to understand the nature of these threats so you can better avoid them.  

The 5 Most Dangerous Ransomware Scams  

Cybercriminals are constantly finding new ways to automate their attacks and increase their profits. Here is a look at five active ransomware variants cybercriminals use today—and how they deploy them. 

1. CryptoDefense 

By the end of 2020, McAfee Labs observed a 69% increase in new ransomware, which Cryptodefense largely drove. This virus is similar to CryptoLocker, a trojan virus that spreads through email phishing to infiltrate hard drives and files. Both spread ransomware, use high levels of encryption to compromise users’ files, and claim that these files cannot be decrypted without a decryption key.  

2. Maze 

Maze ransomware has been active since November of 2019 and is operated by hackers notorious for leaking victim data upon non-payment. Maze operators first gain access to a network by using valid credentials. It will then scan the network for user devices, check these devices for additional credentials, and compromise user files.  

3. REvil/Sodinokibi 

In a Ransomware Task Force interview with an affiliate of the REvil/Sodinokibi syndicate, the interviewee revealed that companies with cyber insurance are prime targets since the chances of a payout are high. This ransomware spreads through software vulnerabilities, phishing scams, and exploit kits. Once it infiltrates a device, it spreads through escalated privilege to compromise user files and systems.  

4. Ryuk 

Ryuk has been around since August of 2018 and targets large companies, critical infrastructure, and hospitals. This ransomware is almost always spread through a banking trojan called Trickbot, used by hackers to steal financial and banking credentials. The operators behind this ransomware demand higher ransoms compared to other groups. They also use opensource tools and manual hacking techniques to bypass detection and infiltrate private networks. 

5. SamSam 

The operators behind SamSam ransomware gain access through Windows servers using a Microsoft protocol that allows remote connections to other computers. Operators will then elevate their privilege to include admin rights once inside a network to infect servers with malware, requiring no action or authorization on the victim’s part. 

How to Reduce the Risk and Impact of Ransomware 

Ransomware can affect anyone, regardless of whether you are an employee or a customer of a targeted company. Keep these tips in mind to reduce your risk of a ransomware attack and know what steps to take if you fall victim.   

1. Don’t click on malicious links 

Phishing emails are one of the most common methods a hacker will use to infect devices and spread ransomware. They will send links through seemingly legitimate emails to trick users into clicking on them and downloading malicious files. Knowing how to spot one is the first step to prevent infection. If you receive an email you suspect is a phishing scam, start by analyzing its structure: common indicators of a phishing scam may include: 

  • Grammatical errors with poorly written wording 
  • Pressure to take immediate action or confirm personal information 
  • Link addresses that do not match the anchor text in the email body 
  • Inconsistent sender name and email address 
  • Suspicious attachments  

Once you identify a phishing email, don’t click on any links or download attachments. Simply delete it and carry on with your day.  

2. Use multi-factor authentication and strong passwords 

Keep in mind that the cybercriminals behind Maze ransomware gained access to private networks through valid credentials. Hackers typically obtain these credentials through a “password spray” technique where they attempt to log in to accounts using a list of commonly used passwords. However, hackers have a higher chance of guessing valid passwords if they are too short or not complex enough. Additionally, a hacker is more likely to infiltrate multiple accounts if they share the same password. 

Strong passwords help ensure that a hacker cannot access your private network, gain administrative rights to your device, or infect another device you are connected to. Create a password that is strong enough to withstand simple guess-and-check attempts by making them long, difficult, and unique. Multi-phrased passwords or passphrases also help to prevent hackers from breaking into your accounts, such as “P3anutbutter&J3lly.” Avoid reusing passwords across multiple accounts and change them periodically, especially after an account has been breached. Even if a hacker does steal your credentials, multi-factor authentication adds an extra validation layer to prohibit unauthorized sign-in attempts.  

3. Use security software to monitor threats 

Your device is more susceptible to ransomware and viruses without the right security tools to help mitigate the chances of infection. Avoid the risk of a ransomware attack by employing a quality security solution like McAfee Total Protection. A holistic security solution can help you stay vigilant of cyber threats by monitoring for ransomware viruses in addition to malware and spyware. Security software can also monitor your internet connection and network traffic through regular scans to flag malicious activity and provide guidance on how to sidestep these threats. If a hacker attempts to launch an attack on your device, you can rest assured your security software will promptly alert you of the intrusion. 

 4. Regularly update devices 

In addition to social engineering tactics, hackers will leverage vulnerabilities in software to create a back door through which they can infiltrate user devices. A way to keep cyber criminals out is to keep your software applications and devices up to date. This includes the apps on your mobile device as well as apps on your desktop. Regular updates ensure that the proper security patches are implemented, the right bugs are fixed and that hackers cannot exploit these vulnerabilities. 

5. Remediate and restore files and systems 

If worse comes to worst and your device is infected with ransomware, the first thing to do is isolate the device and disconnect from shared networks. Disconnecting the infected device ensures that ransomware cannot spread to other devices on that same network.  

Immediately gather evidence on what type of malware you are dealing with so you can accurately report it to authorities and determine what your options are for remediation. You can then choose to remove it or wipe your system completely which is the most assured way to eliminate ransomware from your device. Afterwards you can reinstall your operating system and, provided you perform regular backups, restore your files to a previous version.  

Defeat Ransomware Threats    

No one is truly out of the danger zone when hackers strike. Ransomware is on the rise, and online users must understand how to bypass these viruses to avoid the ramifications of a compromised device. By understanding online security best practices, users can safeguard their online presence and defend against ransomware threats.  

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our newsletter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.  

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Beware of Social Media Scams

By Jean Treadwell
Social Media Scams

Social media is a great place to connect with friends and family. Unfortunately, it is also a great place for misinformation to run rampant, and it is a virtual treasure chest for cybercriminals to steal personal information. Over 25 million Canadians own a social media account, and more than 80% of the Canadian population is expected to be on social media by 2025.

Check out this roundup of common social media scams so you can network intelligently, spot misinformation, and stop its spread.

1. Misinformation

The classic saying of “Don’t believe everything you see on TV” applies neatly to “Don’t believe everything you read on social media.” There is a resurgence of false news reports circulating on social media surrounding COVID-19 and the vaccine. For example, 5G aiding the spread of the virus and the preventive properties of garlic are just two of the rumors about COVID-19.

Misinformation leads to chaos and is a major threat to public health. Before you reshare a post or article, it is great to take a few minutes to digest the message, determine if it is true, and ask yourself if friends and family would genuinely benefit if they heard the news it carries.

There are a few tell-tale signs of fake news posts. First, they often try to inspire extreme emotions, such as rage and indignation, to prompt people to share immediately. Next, fake news reports are frequently poorly written and vague about where they received their information. Always try to find the primary source for “facts.” In the case of COVID-19 news, all health tips should be sourced from a licensed medical professional.

If you are ever in doubt about the facts, especially when they deal with public health, do not share the post. Instead, leave the reporting to trained medical professionals. Consult the World Health Organization and the Public Health Agency of Canada or direct your network to #ScienceUpFirst for the latest and most accurate reports about COVID-19 and the vaccine.

2. Data Leaks

There was a recent data leak at Facebook, and the contents of about half a billion accounts were posted on a hacking website, including 3.49 million Canadian accounts. Hackers can get a lot of mileage out of just one social media profile because it contains all the greatest hits of information needed to verify an identity.

Most profiles list your real full name, birthday, your relationship status, your hometown, and contact information. Also, hackers can skim a user’s posting history to find even more personal details. Many social media users have posted at one time or another a “get to know you” post, where they list many revealing facts. These posts are a pot of gold to cybercriminals. They are basically lists of possible answers to security questions: Where did you go to primary school? What was the model of your first car? What is the name of your favorite stuffed animal?

Another recent trend that can make you vulnerable in case of a data leak is posting COVID-19 vaccine cards. Social media users are excited to share the big milestone of getting their first shot. What they might not realize is that vaccine cards contain vital personal information that could be used by malicious actors. There are alternative ways to share the happy news. Instead, post a picture of the fun bandage the nurse put on your arm or take a selfie outside of the vaccination center.

It is a shame that what you share on social media can be turned against you by cybercriminals, but that does not mean you have to stop sharing details about your life. Instead of posting personal details online that could be used maliciously in the event of a data leak, think about creating an exclusive email newsletter or secure group chat for your closest friends and family.

3. Contest Scams

There is a major thrill when you think you have won something; however, if you receive a notification on social media that you have won a contest, reserve your excitement until you have confirmed its legitimacy. Be especially wary if you do not remember entering a contest.

Contest scams are a type of social engineering tactic used by cybercriminals. Social engineering relies on people’s tendency to trust others. Cybercriminals often capitalize upon extreme emotions, like fear, urgency, and in this case excitement, to trick unsuspecting people into hastily giving up sensitive information.

Phishing is also common in contest scams. Social media users may receive a message that they have won a giveaway and to click on a link to claim their prize. Luckily, easy-to-spot signs of a phishing message include poor grammar, misspellings, and a sense of urgency. Always approach these types of messages with caution. Instead of clicking on any of the links, hover your cursor over them to see where they redirect. If the redirect site URL is suspicious and contains misspellings, steer clear.

If you ever receive a notification on social media that you have won a prize, remain skeptical until you have verified the authenticity. Locate the organization’s official social media page (which you can likely find on their website), and direct message them for more details.

How to Network Safely

With all of these common scams floating about and waiting to strike, check out these tips to network safely.

1. Consider how much you share

The joy of social media is sharing your everyday life with your friends and family. It is fun to have dozens of people wish you a happy birthday on your profile, but consider removing the year of your birthday. Also, consider removing your phone number, home address, and email address from your profile. If a friend or family member wants to get in touch with you, they can personally direct message you. Cybercriminals can take your contact information and full birthday and use it to steal your identity, so it is best not to post it online.

2. Confirm the truth before sharing

While you may want to share the latest news with your networks, do not share information that you are not sure is true. According to Statistics Canada, only half of Canadians investigated the accuracy of COVID-19 social media posts before they reshared. Do your due diligence and be a part of the solution, not part of the problem.

3. Protect your devices from viruses and malware

Even if you are a diligent and intelligent social media user, there is a chance that you could accidentally click on a phishing link. In case this happens, you should have a backup plan to safeguard your devices and your personal information from viruses and malware. Protect your devices with a comprehensive antivirus program, such as McAfee Total Protection. You can rest assured that if you or a member of your family accidentally opens a malicious link, your devices will be safe.

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How to Stay Connected and Protected in a Remote Work Environment

By Jean Treadwell
work from home securely

How to Stay Connected and Protected in a Remote Work Environment  

Advancements in cloud solutions and collaboration tools in recent years, coupled with the necessity of going remote due to the pandemic, have empowered today’s workforce to choose where they want to work. While the ability to work from anywhere—home, the library, coffee shops or even the beach– gives employees increased flexibility, the shift from the traditional office setting has exposed security and logistical concerns. Remote workers often access sensitive information from unsecured devices and networks, which can result in compromised data and failed privacy compliance.  It’s essential for remote workers to practice online safety to minimize the cybersecurity risks to their organizations.

It’s undeniable that the freedom to work from anywhere is an employee perk that organizations must adapt to. Here’s a breakdown of some of the risks of working remotely and what companies can do keep their sensitive information secure, even when outside the safety of their four walls:

Know the Risks of Online Connectivity and Collaboration

Office closures and working-from-home mandates due to COVID-19 permanently changed the way we look at workplace connectivity.  A recent Fenwick poll among HR, privacy, and security professionals across industries noted that approximately 90% of employees now handle intellectual property, confidential, and personal information on their in-home Wi-Fi as opposed to in-office networks. Additionally, many are accessing this information on personal and mobile devices that often do not have the same protections as company-owned devices. The elevated number of unprotected devices connected to unsecured networks creates weak areas in a company’s infrastructure, making it harder to protect against hackers.

One technology your organization should be especially diligent about is video conferencing software. Hackers can infiltrate video conferencing software to eavesdrop on private discussions and steal vital information. Many disrupt video calls via brute force, where they scan a list of possible meeting IDs to try and connect to a meeting. Others seek more complex infiltration methods through vulnerabilities in the actual software. Up until recently, Agora’s video conferencing software exhibited these same vulnerabilities.

Hackers will usually try to gain access to these network vulnerabilities by targeting unsuspecting employees through phishing scams which can lead to even greater consequences if they manage to insert malware or hold your data for ransom.  Without proper training on how to avoid these threats, many employees wouldn’t know how to handle the impact should they become the target.

Take Greater Care When Working Remotely

Whether you’re connecting from home or from another remote location, it’s critical to practice the same level of care as you would in the office. Here are some quick and essential security safety habits every remote employee should practice.

Don’t Go Phishing

Phishing is one of the most common methods hackers will deploy to target unsuspecting employees to access sensitive data. In fact, over 63% of Canadian IT executives in a recent poll indicated that ransomware and phishing were the top security concerns for their organizations. Here are some ways you can spot a phishing scam:

  • If you receive an email, text, or phone call prompting you to take immediate action and log in to an account, make a payment, confirm personal information, click on a suspicious link
  • If the link doesn’t match the actual text in an email (hover over it with your cursor to check)
  • The message is poorly written or the company logo looks odd
  • The name of the sender doesn’t match the email domain or the email domain contains errors

Adhere to company policy and standards

Ensure you understand your company’s policies and confidentiality agreements when it comes to sharing files, storing documents, and other online communications. Use company-approved cloud applications that follow strict security standards to avoid inadvertently exposing sensitive company information through unsecured means. This measure can also apply when using video conferencing software. Limit the amount of sensitive information shared via video conferencing platforms and through messaging features just in case uninvited hackers are eavesdropping.

Separate personal and business devices 

We may have brought work home with us, but nonetheless, we must strive to maintain a work/life balance and set boundaries between our personal and work life. Setting these boundaries makes it easier to separate the technology we use in our life as well. Avoid sharing your company’s devices with family members who are not aware of the best security practices, especially children. Also, keep personal accounts separate from company accounts to prevent sharing information through personal channels.

Leverage security software tools

Given the flexibility to truly work from anywhere, ensure you are connected to a secure network when not connected to your home’s password-protected Wi-Fi. When connecting to an unfamiliar network, always use a VPN to encrypt data and safely share files across the internet, preferably the one your company uses, or check with your IT resource. Take preemptive measures to mitigate exposure by installing antivirus software and firewall protection to scan files and systems and protect against harmful viruses regularly.

Make Security a Priority When Working Remotely 

While the COVID pandemic has sparked a remote work movement that has changed the way we look at the conventional workplace—introducing greater flexibility and the opportunity to work from anywhere—remote work is well on its way to becoming a permanent fixture in the lives of many. However, the number of employees dispersed across cities and even countries have made it more difficult to secure endpoint devices such as laptops and mobile devices. Moreover, the risk posed by unsecured networks only increases the vulnerabilities of remote workplaces. As more workplaces embrace the benefits of a fully remote workforce, we will need to give more thought to how we can facilitate a secure workplace that is collaborative yet protected. By increasing awareness of potential cyber threats and enhancing security standards for devices and home networks, we can begin to create a safer and more efficient workplace.

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

 

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Tax Season is Here: Avoid These Common Scams Targeting Canadians  

By Jean Treadwell
tax scams

Tax Season is Here: Avoid These Common Scams Targeting Canadians

Tax return preparation might be a little more complicated this year than usual for many Canadians with millions receiving Canada Emergency Response Benefit (CERB) payments and about 40% of the Canadian labor force turned to self-employment options to help them financially weather the pandemic storm.

Where there’s money and uncertainty, you’re likely to find scammers. After all, scammers tend to capitalize on uncertainty and use it as the entry point for their attacks. Whether it’s through a phishing email with a phony notice of reassessment, a text message threatening arrest, or a fake phone call from the Canada Revenue Agency (CRA), hackers often employ elements of fear in their attacks. McAfee’s 2021 Consumer Security Mindset study revealed that roughly 2 out of 3 Canadians (65%) plan to do their taxes online in 2021, with 12% of them doing so for the first time. With the increase in activities online, consumers are potentially exposed to more digital risks and threats, and knowing how these hackers tend to work doesn’t mean you have to live in fear. To help you identify and avoid potential threats, let’s take a look at some of the most common scams that hackers use during tax season.

Phone scams

Phone scams take one of two primary forms:

  • Robocalls – Pre-recorded message by a person or a voice-to-speech app that allows scammers to reach thousands of potential victims. The message may direct the recipient to call a number or visit a site that will attempt to steal their personal or financial information. In some cases, it may direct them to a phony call center that will try to collect payment for a bogus debt.
  • Imposter calls – This occurs when a person posing as a CRA representative falsely claims that you owe money and demands that you make immediate payment. Scammers can take various approaches here, such as threatening arrest or license revocation. It’s important to note that the CRA will never resort to these tactics even if there is an issue with your tax return.

Some sophisticated scammers will weave stolen personal or financial data that they purchased on the dark web into their calls, such as bank or social insurance information. They intend to make their phony claims sound legitimate, hoping that an unsuspecting user will hand over their data or make a fraudulent payment.

So, what does a real call from the CRA entail? The CRA clearly outlines the reasons they’d be calling on their 2020 Tax Tips page and ways that you can follow up with the CRA to determine if a call is legitimate.

Email phishing scams

There are two instances where the CRA may contact you by email. One is during a telephone call or meeting with a legitimate CRA agent. The second is to send you a notification that you have a message or document for your review on a secure CRA site such as My Account, My Business Account, or Represent a Client. Anything else is likely a scam.

The one time where the CRA will send you an email containing links is if you have a call or meeting with an agent, as outlined above. Otherwise, you can be confident that an email with links is a scam.

Text and instant message scams

This one is relatively straightforward: the CRA will never contact you via text, instant messaging, Facebook, WhatsApp, or any similar messaging service. If you receive such a message, delete it, and don’t click on any links embedded within it.

Tax payment scams

In many cases, hackers will aim to separate you from your money by demanding immediate payment in some form or other. They may request payment in pre-loaded debit cards, gift cards, e-transfer, or even bitcoin. Know that the CRA will never request payment in any of those forms.

When in doubt, ask yourself why this email or phone caller is demanding that you act immediately. Have you filed on time? Have you received written notice from the CRA already? Do you owe an installment payment?  If the person contacting you leaves you unsure, you can confirm that the contact was legitimate by calling the CRA.

Stay protected from fraud and theft this tax season

While recognizing the signs of tax-related fraud can help ease the burdens associated with these schemes, there are multiple steps you can take to prevent becoming a victim of tax scams in the first place. Follow these tips to stay on top of your tax return while securing your digital life:

Use password protection as a first line of defense

Devices benefit from physical security. This is as simple as locking your smartphones, tablets, and computers with a PIN or password. Should one of those devices get lost or stolen, a lock provides a barrier for those who might try to access your personal and financial information on them.

Use a holistic  security solution

Protecting your devices with comprehensive security software can help block the phishing emails and suspicious links that make up many of these tax attacks. Likewise, it can further protect you from ransomware attacks, another type of tax scam on the rise, where crooks hold your data hostage for a price. All in all, security software is always a smart move—tax time or any time.

Dispose of your old technology and data securely

Consider what’s on your old computer hard drive or stored away on your phone. Old devices tend to contain loads of precious personal and financial information. Look into the e-waste disposal options in your community that will recycle your old technology and do so securely.

Look after your physical security as well

While so many of our finances are handled electronically today (taxes included), we’d be remiss if we didn’t talk about physical security as well. Mail and porch theft still occur, which is one more way a thief can steal your personal and financial information to use in a scam. A locking mailbox is a purchase you may want to consider if you don’t have one already.

Think you’ve been a victim of a tax scam or identity theft?

Recognizing the signs of tax-related fraud could allow you to take action and significantly suppress the repercussions. If you suspect you’ve fallen victim to fraud or believe that you’ve been tricked into giving away personal information as part of a scam, contact your local police service and make a report.

By staying proactive and vigilant, you’ll be in a better position to protect your identity and your data—and live your digital life with safety at the forefront.

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

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How to Spot, and Prevent, the Tax Scams That Target Elders

By Judith Bitterli
tax scams that target seniors

How to Spot, and Prevent, the Tax Scams That Target Elders

Elder scams cost seniors in the U.S. some $3 billion annually. And tax season adds a healthy sum to that appalling figure.

What makes seniors such a prime target for tax scams? The Federal Bureau of Investigation (FBI) states several factors. For one, elders are typically trusting and polite. Additionally, many own their own home, have some manner of savings, and enjoy the benefits of good credit—all of which make for an ideal victim profile.

Also according to the FBI, elders may be less able or willing to report being scammed because they may not know the exact way in which they were scammed, or they may feel a sense of shame over it, or even some combination of the two. Moreover, being scammed may instill fear that family members will lose confidence in their ability to look after their own affairs.

If there’s one thing that we can do for our elders, it’s help them raise their critical hackles so they can spot these scams and stop them in their tracks, particularly around tax time. With that, let’s see how crooks target elders, what those scams look and feel like, along with the things we can do to keep ourselves and our loved ones from getting stung.

The IRS imposter scam

The phone rings, and an assertive voice admonishes an elder for non-payment of taxes. The readout on the caller ID shows “Internal Revenue Service” or “IRS,” the person cites an IRS badge number, and the victim is told to pay now via a wire transfer or prepaid gift card. The caller even knows the last four digits of their Social Security Number (SSN). This is a scam.

The caller, and the claim of non-payment, are 100 percent bogus. Even with those last four digits of the SSN attempting to add credibility, it’s still bogus. (Chances are, those last four digits were compromised elsewhere and ended up in the hands of the thieves by way of the black market or dark web so that they could use them in scams just like these.)

Some IRS imposter scams take it a step further. Fraudsters will threaten victims with arrest, deportation, or other legal action, like a lien on funds or the suspension of a driver’s license. They’ll make repeated calls as well, sometimes with additional imposters posing as law enforcement as a means of intimidating elders into payment.

The IRS will never threaten you or someone you know in such a way.

In fact, the IRS will never call you to demand payment. Nor will the IRS ever ask you to wire funds or pay with a gift card or prepaid debit card. And if the IRS claims you do owe funds, you will be notified of your rights as a taxpayer and be given the opportunity to make an appeal. If there’s any question about making payments to the IRS, the IRS has specific guidelines as to how to make a payment properly and safely on their official website.

It’s also helpful to know what the IRS will do in the event you owe taxes. In fact, they have an entire page that spells out how to know it’s really the IRS calling or knocking at your door. It’s a quick read and a worthwhile one at that.

In all, the IRS will contact you by mail or in person. Should you get one of these calls, hang up. Then, report it. I’ll include a list of ways you can file a report at the end of the article.

Tax scams and robocalls

Whether it’s a disembodied voice generated by a computer or a scripted message that’s been recorded by a person, robocalls provide scammers with another favorite avenue of attack. The approach is often quite like the phone scam outlined above, albeit less personalized because the attack is a canned robocall. However, robocalls allow crooks to cast a much larger net in the hopes of illegally wresting money away from victims. In effect, they can spam hundreds or thousands of people with one message in the hopes of landing a bite.

While perhaps not as personalized as other imposter scams, they can still create that innate sense of unease of being contacted by the IRS and harangue a victim into dialing a phony call center where they are further pressured into paying by wire or with a prepaid card, just like in other imposter scams. As above, your course of action here is to simply hang up and report it.

IRS email scams and phishing attacks

Here’s another popular attack. An elder gets an unsolicited email from what appears to be the IRS, yet isn’t. The phony email asks them to update or verify their personal or financial information for a payment or refund. The email may also contain an attachment which they are instructed to click and open. Again, all of these are scams.

Going back to what we talked about earlier, that’s not how the IRS will contact you. These are phishing attacks aimed at grifting prized personal and financial information that scammers can use to commit acts of theft or embezzlement. In the case of the attachment, it very well may contain malware that can do further harm to their device, finances, or personal information.

If you receive one of these emails, don’t open it. And certainly don’t open any attachments—which holds true for any unsolicited email you receive with an attachment.

Preventing tax scams from happening

Beyond simply knowing how to spot a possible attack, you can do several things to prevent one from happening in the first place.

Physical security

First let’s start with some good, old-fashioned physical security. You may also want to look into purchasing a locking mailbox. Mail and porch theft are still prevalent, and it’s not uncommon for thieves to harvest personal and financial information by simply lifting it from your mailbox.

Another cornerstone of physical security is shredding paper correspondence that contains personal or financial information, such as bills, medical documents, bank statements and so forth. I suggest investing a few dollars on an actual paper shredder, which are typically inexpensive if you look for a home model. If you have sensitive paper documents in bulk, such as old tax records that you no longer need to save, consider calling upon a professional service that can drive up to your home and do that high volume of shredding for you.

Likewise, consider the physical security of your digital devices. Make sure you lock your smartphones, tablets, and computers with a PIN or password. Losing a device is a terrible strain enough, let alone knowing that the personal and financial information on them could end up in the hands of a crook. Also see if tracking is available on your device. That way, enabling device tracking can help you locate a lost or stolen item.

Digital security

There are plenty of things you can do to protect yourself on the digital front too. Step one is installing comprehensive security software on your devices. This will safeguard you in several ways, such as email filters that will protect you from phishing attacks, features that will warn you of sketchy links and downloads, plus further protection for your identity and privacy—in addition to overall protection from viruses, malware, and other cyberattacks.

Additional features in comprehensive security software that can protect you from tax scams include:

  • File encryption, which renders your most sensitive files into digital gibberish without the encryption key to translate them back.
  • A digital file shredder that permanently deletes old files from your computer (simply dropping them into the desktop trashcan doesn’t do that—those files can be easily recovered).
  • Identity theft protection, which monitors the dark web for your personal info that might have been leaked online and immediately alerts you if you might be at risk of fraud.

And here’s one item that certainly bears mentioning: dispose of your old technology securely. What’s on that old hard drive of yours? That old computer may contain loads of precious personal and financial info on it. Look into the e-waste disposal options in your community. There are services that will dispose of and recycle old technology while doing it in a secure manner so the data and info on your device doesn’t see the light of day again.

Spot a tax scam? Report it.

As said earlier, don’t let a bad deed go unreported. The IRS offers the following avenues of communication to report scams.

  • Contact the Treasury Inspector General for Tax Administration to report a phone scam. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484.
  • Report phone scams to the Federal Trade Commission. Use the “FTC Complaint Assistant” on FTC.gov. Please add “IRS Telephone Scam” in the notes.
  • Report an unsolicited email claiming to be from the IRS, or an IRS-related component like the Electronic Federal Tax Payment System, to the IRS at phishing@irs.gov.

Stay safe this tax season!

In all, learning to recognize the scams that crooks aim at elders and putting some strong security measures in place can help prevent these crimes from happening to you or a loved one. Take a moment to act. It’s vital, because your personal information has a hefty price tag associated with it—both at tax time and any time.

Stay Updated 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post How to Spot, and Prevent, the Tax Scams That Target Elders appeared first on McAfee Blogs.

10 Easy Ways to Build Up Your Family’s Online Security

By Toni Birdsong
Digital Wellness

10 Easy Ways to Build Up Your Family’s Online Security

The events of 2020 didn’t just set significant lifestyle changes in motion. According to a recent study, it also influenced our mindset about our online security.

McAfee’s 2021 Consumer Security Mindset Report highlights our collective shift to a Digital-First mindset and the increased risks that come with it.

This study is essential to families for several reasons. First, because it gives us a snapshot of reality, and when we understand reality, we can take steps to improve it. Second, it’s a reminder to us as parents that helping our kids build their digital skills is a process subject to cultural shifts that will require continuous recalibration.

Our Reality

In short, the study reveals that we’re online more and, for convenience’s sake, we’re taking more chances with our security. In step with this increase in digital activity, online scams are on the rise. And, while most of us admit to being worried about our online security and, many still don’t have the digital habits they need to protect themselves.

How do we respond to this new and seemingly ongoing reality? We can say we need better cyber safety skills, or we can implement them.

To help you do just that, here are ten easy peasy steps your family can take today to strengthen the protective circle around your digital life. Note: You don’t have to be tech savvy to do these things. They are easy, effective ways to build up your family’s digital defenses. Here we go!

10 Ways to Boost Digital Security

  1. Stay on top of scams. Phishing scams are at an all-time high. Discuss the precautions with kids — don’t open strange emails, click random downloads, connect with strangers online, or purchase from sketchy sources or websites.
  2. Zip it online. Oversharing personal information online is low-hanging fruit for hackers. They can piece together details in surprising ways to steal your identity — or worse. Encourage kids to keep private information and keep real names, city, address, school name, extracurricular activities, and pet names under wraps online.
  3. Create a family challenge. Find and fix your family’s security gaps. Inventory your technology, including IoT devices, smartphones, game systems, tablets, and toys. Rank device security 1-10 based on security best practices (see #8). Create an official 30-Day Family Security Challenge. Make it fun. Sit and change passwords together, review privacy settings, reduce friend lists. Come up with a reward system that tallies and recognizes each positive security step.
  4. Layer up your protection. Use multi-factor authentication to double-check digital users’ authenticity and add a layer of security to protect personal data and information.
  5. Connect with caution. If you must conduct transactions on a public Wi-Fi connection, use a virtual private network (VPN) like McAfee® Safe Connect to help keep you safe while you’re online.
  6. Follow safe browsing habits. Browse with added security using a tool like McAfee WebAdvisor to block malware and phishing sites if you click on a malicious link. In addition to checking web sites, put your browser in private or incognito mode to reduce some tracking and auto-filling.
  7. Lock up your identity.  Protect your identity and important personal information using McAfee Identity Theft Protection, which also helps you recover your information if your identity is compromised.
  8. Take control of your digital footprint. Limit information online by a) setting social media profiles to private b) regularly editing friends lists, c) deleting personal information on social profiles, d) limiting app permissions someone and browser extensions
  9. Purge old, unused apps and data. To strengthen security, regularly delete old data, photos, apps, emails, and unused accounts.
  10. Update devices asap. Those updates you’re putting off? They may be annoying but most of them are security-related, so it’s wise to install them as they come out.

Stay Updated  

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Top Ten Tips for Protecting Your Identity, Finances, and Security Online

By McAfee
Cybersecurity technology

Top Ten Tips for Protecting Your Identity, Finances, and Security Online

Whether you’re working, banking, shopping, or just streaming a few shows online, these quick tips will make sure you’re more secure from hacks, attacks, and prying eyes.

1 – Protect your computers

Start with the basics: get strong protection for your computers and laptops. And that means more than basic antivirus. Using a comprehensive suite of security software like McAfee® Total Protection can help defend your entire family from the latest threats and malware, make it safer to browse, help steer you clear of potential fraud, and look out for your privacy too.

2 – Protect your phones and tablets too!

Aside from using it for calls and texting, we use our smartphones for plenty of things. We’re sending money with payment apps. We’re doing our banking. And we’re using them as a “universal remote control” to do things like set the alarm, turn our lights on and off, and even see who’s at the front door. Whether you’re an Android owner or iOS owner, get security software installed on your smartphones and tablets so you can protect all the things they access and control.

3 – Create new passwords

Get a fresh start with strong, unique passwords for all your accounts using a strong method of password creation. And keep those passwords safe—don’t store them in an unprotected file on your computer, which can be subject to a hack or data loss. Better yet, instead of keeping them on a notebook or on sticky notes, consider using a password manager. It can actually create strong passwords for you, store them as you create them, and automatically use them as you surf, shop, and bank.

4 – Keep updated

Make sure you have the latest software updates for your computers, laptops, phones, tablets, and apps, and internet of things (IoT) devices like camera and alarm systems. Updates are important for two reasons: one, they’ll make sure you’re getting the latest functionality from your app or device; and two, they often contain security upgrades. If there’s a setting that lets you receive automatic updates, enable it so that you always have the latest.

5 – Beware of what you share

Hackers love playing the role of imposters to get a hold of sensitive info and account logins—because it’s often so effective. If you get what appears to be a suspicious request from a recruiter, co-worker, vendor, friend, or family member, verify the message with that person directly before opening or responding. Remember that an employer will never request sensitive information such as social security numbers or bank routing numbers over email or text.

6 – Watch out for phony web addresses

When searching, give the results a good look before clicking. Ask yourself if the website you want to click is legitimate—are there any red flags, like a strange URL, an unfamiliar name, a familiar brand name with an unusual addition to it, or a description that simply doesn’t feel right when you read it. If so, don’t click. They could be malware sites. Better yet, use a built-in browser advisor that helps you search and surf safely. It’ll call out any known or suspected bad links clearly before you click.

7 – Make your meetings password protected

To ensure that only invited attendees can access your video or audio conference call, make sure your meeting is password protected. For maximum safety, activate passwords for new meetings, instant meetings, personal meetings, and people joining by phone. To keep users (either welcome or unwelcome) from taking control of your screen while you’re video conferencing, select the option to block everyone except the host (you) from screen sharing.

8 – Watch out for phishing scams

If you receive an email asking to confirm your login credentials or that’s asking for any personal info, go directly to the company’s website or app—even if the email looks legitimate. Phishing attacks are getting more and more sophisticated, meaning that hackers are getting pretty good at making phishing emails look real. Don’t open any attachments or click any links in these emails. Instead, check the status of your account at the site or in your app to determine the legitimacy of the request.

9 – Use two-factor authentication

Our banks, many of the online shopping sites we use, and numerous other accounts use two-factor authentication to make sure that we’re logging in we really are who we say we are. In short, a username and password combo is an example of one-factor authentication. The second factor in the mix is something you, and only you, own, like your mobile phone. Thus when you log in and get a prompt to enter a security code that’s sent to your mobile phone, you’re taking advantage of two-factor authentication. If your IoT device supports two-factor authentication as part of the login procedure, put it to use and get that extra layer of security.

10 – Use a VPN

Another line of defense you can use to hamper hackers is a virtual private network (VPN), which allows you to send and receive data while encrypting your information so others can’t read it. When your data traffic is scrambled that way, it’s shielded from prying eyes, which helps protect your network and the devices you have connected to it. If you’re working from home, check with your employer to see if they have a corporate VPN that you can use.

Stay even more secure with these free resources

Find out plenty more about working and schooling from home, health and well-being, in addition to articles on healthcare and dating online too. Drop by McAfee’s Safer Together site for a wealth of free articles and resources.

Safety Tips

Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Cyber Monday is Coming – 10 Tips to Protect You From Online Shopping Scams

By Baker Nanduru
smart gifts

Cyber Monday is Coming – 10 Tips to Protect You and Your Family from Online Shopping Scams

You’re not the only one looking forward to the big holiday sales like Black Friday and Cyber Monday. Hackers are too. As people flock to retailers big and small in search of the best deals online, hackers have their shopping scams ready.

So while you already know how to spot a great deal, here are ways you and your family can steer clear of online scams so you can keep your finances safer this shopping season:

1.) Don’t open email attachments from retailers and shippers

A common scam hackers use is introducing malware via email attachments, and during the holiday sale season, they’ll often send malware under the guise of offer emails and shipping notifications. Know that retailers and shipping companies won’t send things like offers, promo codes, and tracking numbers in attachments. They’ll clearly call those things out in the body of an email instead.

 2) Carefully review links and email addresses

A classic scammer move is to “typosquat” phony email addresses and URLs that look awfully close to legitimate addresses of legitimate companies and retailers. They often appear in phishing emails and instead of leading you to a great deal, these can in fact link you to scam sites that can then lift your login credentials, payment info, or even funds should you try to place an order through them.

3) Watch out for copycat deals and sites

A related scammer trick that also uses typosquatting tactics is to set up sites that look like they could be run by a trusted retailer or brand but are not. These sits may tout a special offer, a great deal on a hot holiday item or whatnot, yet such sites are one more way cybercriminals harvest personal and financial information. A common way for these sites to spread is by social media, email, and other messaging platforms. Be skeptical of any links you see there—it’s best to go to the site directly and look for the deal there.

4) Use protection while you shop

Using a complete security software suite can offer layers of extra protection while you shop, such as web browser protection that will block malicious and suspicious links that could lead you down the road to malware or a financial scam.

5) Diversify and protect your passwords

Using the same narrow set of passwords only helps hackers. If they hack one account, they can then hack others—simply because that same password is in use over and over. Use a password manager that can create strong passwords and store them securely as well. That’ll save you some hassle and keep you safer in the process.

6) Use two-factor authentication on your accounts

Two-factor authentication is an extra layer of defense on top of your username and password. It adds in the use of a special one-time-use code to access your account, usually sent to you via email or to your phone by text or a phone call. In all, it combines something you know, like your password, with something you have, like your smartphone. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, put it into place.

7) Use a VPN if you’re shopping on public Wi-Fi

Public Wi-Fi in coffee shops and other public locations can expose your private surfing to prying eyes because those networks are open to all. Using a virtual private network (VPN) encrypts your browsing, shopping, and other internet traffic, thus making it secure from attempts at intercepting your data on public Wi-Fi and harvesting information like your passwords and credit card numbers.

8) Use a credit card instead of your debit card

Specific to the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards, where citizens can dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren’t afforded the same protection under the Act. Avoid using those while shopping online and use your credit card instead.

9) Consider getting a virtual credit card

Another alternative is to set up a virtual credit card, which is a proxy for your actual credit card. With each purchase you make, that proxy changes, which then makes it much more difficult for hackers to exploit. You’ll want to research virtual credit cards further, as there are some possible cons that go along with the pros, such as in the case of returns where a retailer will want to use the same proxy to reimburse a purchase.

10) Keep a close eye on your credit reports

With all the passwords and accounts we keep, this is important. Checking your credit will uncover any inconsistencies or outright instances of fraud. From there, you can then take steps to straighten out any errors or bad charges that you find. In the U.S., you can run a free credit report once a year with the major credit reporting agencies. Just drop by the Federal Trade Commission (FTC) website for details on your free credit report.

Shop happy! (Don’t give in to stress and scarcity.)

One aspect of cybercrime that deserves a fair share of attention is the human element. Crooks have always played on our feelings, fears, and misplaced senses of trust. It’s no different online, particularly during the holidays. We all know it can be a stressful time and that we sometimes give into the pressure of finding that hard-to-get gift that’s so hot this year. Crooks do too, and they’ll tailor their attacks around those.

So, while you’re shopping online this year, take a deep breath before you dive in. Double-check those deals that may look almost too good to be true. They may be a scam waiting to spring—and indeed be too good to be true after all.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Cruel Ghouls: New Digital Scams Target Every Age Group

By Toni Birdsong
Halloween Scams

Cruel Ghouls: New Digital Scams Target Every Age Group

There are few situations more personal than a distressed family member calling to ask for financial help. But personal is precisely the angle bad actors are taking these days in scams that target both the young and old.

Grandparents Fall for Help!’ Scams

Called “The Grandparent Scam,” this con usually begins with a simple, “Hi, Grandma!” from a criminal posing as the victim’s grandchild who claims to be in trouble. Then comes the ask — that the loving (and worried) Grandparent wire money for bail, airfare, a collision, or some other emergency. Some scammers have even managed to spoof the incoming caller ID to read “U.S. District Court.”

Safe Family Tips: 1) Ask the caller to prove who they are and call the child’s parent or another relative to verify the situation. 2) Never wire money, gift cards, or send cash by courier. 3) Be skeptical of “urgent” requests and tearful pleas for cash or personal information.

Tricksters Target Millennials

While it’s hard to imagine being duped by this kind of phone call, you might be surprised to learn that it’s younger people falling hardest for scams. The Federal Trade Commission reports that Millennials (20-30-year-olds) are most likely to lose money to online fraud. The top 5 scams targeting Millennials include online shopping, business imposters, government imposters, fake check scams, and romance scams.

Safe Family Tips: Be skeptical when shopping online. Cybercriminals have created countless look-a-like merchant sites to gain access to your credit card and other personal information. Confirm the seller’s physical address and phone number before you make a purchase. Consider putting security software on your family’s devices that protect against malware, viruses, and provide families with Virtual Private Network (VPN) encryption for safe shopping.

Hackers Exploit Schools, Students

With many school districts operating on a hybrid virtual and in-class education model, the digital gap between teachers and remote students has given bad actors a new channel to launch ransomware, phishing, and social engineering scams against exposed IT infrastructures. According to the FBI, “cyber actors are likely to increase targeting of K-12 schools during the COVID-19 pandemic.”

Too, a recent Microsoft Security Intelligence study found that 61 percent of the 7.7 million malware over the previous month targeted education, a number far higher than other sectors. Scams include malware attacks on e-learning platform ransomware attacks on larger districts.

Safe Family Tips: Inquire about on-site security measures in place at your child’s school. Look into software to protect your home network and personal devices against cyberattacks launched through email, school networks, or social media sites.

How’s Your Cyber Hygiene?

Your best defense against a scam — should it come via phone, email, or a website — is a solid offense. Consider boosting your cyber hygiene routine by using strong passwords, a VPN, and staying informed about the latest scams. By now, we know the bad actors online don’t discriminate based on age; they are out to steal data and dollars from anyone who lets down their guard.

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Trick or Treat: Avoid These Spooky Threats This Halloween

By McAfee
Halloween scams

Trick or Treat: Avoid These Spooky Threats This Halloween

Spooky season is among us, and ghosts and goblins aren’t the only things hiding in the shadows. Online threats are also lurking in the darkness, preparing to haunt devices and cause some hocus pocus for unsuspecting users. This Halloween season, researchers have found virtual zombies and witches among us – a new trojan that rises from the dead no matter how many times it’s deleted and malicious code that casts an evil spell to steal users’ credit card data.

Let’s unlock the mystery of these threats so you can avoid cyber-scares and continue to live your online life free from worry.

Zombie Malware Hides in the Shadows

Just like zombies, malware can be a challenge to destroy. Oftentimes, it requires a user to completely wipe their device by backing up files, reinstalling the operating system, and starting from scratch. But what if this isn’t enough to stop the digital walking dead from wreaking havoc on your device?

Recently, a new type of Trojan has risen from the dead to haunt users no matter how many times it’s deleted. This zombie-like malware attaches itself to a user’s Windows 10 startup system, making it immune to system wipes since the malware can’t be found on the device’s hard drive. This stealthy malware hides on the device’s motherboard and creates a Trojan file that reinstalls the malware if the user tries to remove it. Once it sets itself up in the darkness, the malware scans for users’ private documents and sends them to an unknown host, leaving the user’s device in a ghoulish state.

Cybercriminals Leave Credit Card Users Spellbound

A malware misfortune isn’t the only thing that users should beware of this Halloween. Cybercriminals have also managed to inject malicious code into a wireless provider’s web platform, casting an evil spell to steal users’ credit card data. The witches and warlocks allegedly responsible for casting this evil spell are part of a Magecart spin-off group that’s known for its phishing prowess.  To pull off this attack, they plated a credit card skimmer onto the wireless provider’s checkout page. This allowed the hackers to exfiltrate users’ credit card data whenever they made a purchase – a spell that’s difficult to break.

Why These Cyberspooks Are Emerging

While these threats might seem like just another Halloween trick, there are other forces at play. According to McAfee’s Quarterly Threats Report from July 2020, threats like malware phishing and trojans have proven opportunistic for cybercriminals as users spend more and more time online – whether it be working from home, distance learning, or connecting with friends and loved ones. In fact, McAfee Labs observed 375 threats per minute in Q1 2020 alone.

So, as hackers continue to adapt their techniques to take advantage of users spending more time online, it’s important that people educate themselves on emerging threats so they can take necessary precautions and live their digital lives free from worry.

How to Stay Protected

Fortunately, there are a number of steps you can take to prevent these threats from haunting your digital life. Follow these tips to keep cybersecurity tricks at bay this spooky season:

Beware of emails from unknown senders

Zombie malware is easily spread by phishing, which is when scammers try to trick you out of your private information or money. If you receive an email from an unknown user, it’s best to proceed with caution. Don’t click on any links or open any attachments in the email and delete the message altogether.

Review your accounts

Look over your credit card accounts and bank statements often to check whether someone is fraudulently using your financial data – you can even sign up for transaction alerts that your bank or credit card company may provide. If you see any charges that you did not make, report it to the authorities immediately.

Use a comprehensive security solution

Add an extra layer of protection with a security solution like McAfee® Total Protection to help safeguard your digital life from malware and other threats. McAfee Total Protection also includes McAfee® WebAdvisor – web protection that enables users to sidestep attacks before they happen with clear warnings of risky websites, links, and files.

Stay updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

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8 Ways to Help Senior Adults Stay Safe Online These Days

By Toni Birdsong
senior looking at smartphone

8 Ways to Help Senior Adults Stay Safe Online These Days

Technology has come in handy for most of us during these days of pandemic distancing. But for the -at-risk, homebound senior population, technology has been a lifeline connecting them to family members, online services, and healthcare. Still, this unprecedented shift to virtual life has also come with potential risks that seniors and their families should keep in mind.

According to a Pew study, senior adults continue to become more digitally connected, but adoption rates continue to trail younger users, and digital divides remain. The study also revealed that 77% of older adults needed assistance when it came to learning how to use technology.

If you are a senior or someone helping a senior become more tech-savvy, online safety should be a priority. Here are just some of the risks seniors may encounter and some helpful ways to stay safe.

Secure home routers and devices. Be sure to change your router’s default username and password to something strong and unique. Also, change the default passwords of any connected device before connecting to your home network. IoT (Internet of Things) devices are all the technologies under your roof that can connect such as security systems, healthcare monitors, hearing aids, and smart TVs.  These technologies are embedded with sensors or software that can connect and exchange data with other household devices — and each must be secured to close privacy gaps. There are also routers with embedded security, to help secure the home from threats, no matter what devices is connected to the home network.

Use strong passwords. Strong passwords are essential for in-home devices, personal devices, social media sites, and any healthcare or banking portal. Creating a strong password is also a front-line defense against identity theft and fraud.  For seniors, keeping passwords in one place is important, but can be hard to remember them all.  comprehensive security software  includes password management functionality, which makes it easer, to create and safely archive your passwords. -.

Avoid scams. There are a number of scams that target seniors. Phishing scams are emails that look legitimate that end up taking millions from seniors every year. For this reason, never click on suspicious links from government agencies, banks, hospitals, brokerages, charities, or bill collectors unless you are certain they are legitimate. Scammers use these malicious links to con people out of giving away cash or personal data that can be used to create a number of fraudulent accounts. Consider protecting all personal devices with a comprehensive security solution.

Use a personal VPN. A Virtual Private Network (VPN) encrypts (or scrambles) your data when you connect to the Internet and enables you to browse or bank with your credentials and history protected. To learn about VPNs, watch this video.

Beware of dating scams. People aren’t always who they appear to be online. And while dating scams can happen to any age group, they can be especially harmful to a vulnerable senior who may be lonely and living on a limited income. Love scam red flags: Beware of people who claim to be from the U.S. but often travel or work overseas. Also, avoid people who profess their love too quickly, share personal struggles too soon, and never meet face-to-face.

Take a closer look. Fraudulent websites look very real these days. A secure website will have an “https” in the browser’s address bar. The “s” stands for “secure.” If the web address or URL is just http, it’s not a secure site. Still unsure? Read reviews of the site from other users before making a purchase. Never send cash, cashier’s check, or a personal check to any online vendor. If purchasing, always use a credit card in case there is a dispute.

Never share personal data. Be wary of emails or websites that require you to give personal information, such as your social security number, phone number, account, or family information.  This includes those fun social media quizzes, which are also ways that cybercriminals can find out your personal details, such as a pets name, year you were born, your home town. All those pieces of personal data can be used to commit identity theft.

Monitor financial accounts. Nowadays, it’s essential to review all financial statements for fraudulent activity. If suspicious activity is found, report it to your bank or credit card account immediately. It’s also a good idea to put a credit alert on your accounts to detect potential fraud.

This unique time has issued unique challenges to every age group. However, if you know a senior, keep their potential technology needs in mind. Check in from time to time and offer your help. If you are a tech-savvy senior (and I know many), consider reaching out to peers who may be struggling and afraid to ask. In addition, YouTube has a number of easy-to-understand videos on any tech question. In addition, both Apple and Microsoft stores offer free advice on their products and may also help. Just be sure to visit their official websites to reach legitimate tech support channels.

The post 8 Ways to Help Senior Adults Stay Safe Online These Days appeared first on McAfee Blogs.

Stay Connected & Protected: Weaving Security Into Our Social Media Habits

By Baker Nanduru
Social Media Habits

Stay Connected & Protected: Weaving Security Into Our Social Media Habits

Today, there are so many different avenues where we receive information.

Personally, I prefer finding out what’s going on in the world by scanning my favorite news channels’ websites and by receiving personalized feeds and notifications to my phone. My wife, however, scans social media platforms – from Facebook to Twitter to Instagram – to discover the latest happenings. My teenage daughter spends 2+ hrs a day on social media platforms engaging with her friends.

While were initially meant to help us stay connected, they come with their own handful of security implications. Let’s explore what these threats are and how to stay protected.

Sketchy Links Get Social

Users rely on social media to feel connected. So while the world was social distancing, social media grew more popular than ever before – as of March 2020, people are on social media 44% more worldwide. However, with these platforms being so popular, they’ve become a hotspot for cybercriminal schemes.

There’s a variety of potential threats on social platforms, including misinformation, account takeovers, and phishing scams. The latter threat is all too common, as these platforms have become a popular avenue for cybercriminals to spread troublesome links and websites.

To lure unsuspecting users into clicking on these links, hackers often tap into what consumers care about. These topics have ranged from fake tech support scams to getting verified on Instagram.

Scan Social Safely with McAfee® WebAdvisor

At McAfee, we want users to enjoy a safe online social life. That’s why we created a new McAfee® WebAdvisor feature that scans for dangerous links across six major social media sites – Facebook, Twitter, YouTube, Instagram, Reddit, and LinkedIn – so users can scroll their feeds with confidence. To do this, McAfee WebAdvisor now color codes links across these social platforms, as it has always done for online searches, to show which ones are safe to visit.

It’s important to take advantage of new technologies that help us adapt and grow into security superstars. My family and I are excited to see this new feature roll out across our existing McAfee® Total Protection subscription. That way we can keep up with the latest news and trends, as well as stay connected with family and friends without worrying about any potential threats. I can sleep much better at night knowing that my whole family will be both connected and protected.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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Evolving Security Products for the new Realities of Living Life From Home

By McAfee
Strong Passwords

Announcing McAfee’s Enhanced Consumer Security for New Consumer Realities

With millions of people continuing to work and study remotely, scammers have followed them home—generating an average of 375 new threats per minute so far this year. In response, our enhanced consumer portfolio directly addresses the new needs and new threats people face.

McAfee Labs found that these new threats via malicious apps, phishing campaigns malware, and more, according to its McAfee COVID-19 Threat Report: July 2020, which amounted to an estimated $130 million in total losses in the U.S. alone.

To help people stay safer and combat these threats, today we announced our latest consumer security portfolio. Our enriched products come with better user experiences such as a native Virtual Private Network (VPN), along with new features, including integrated Social Media and Tech Scam Protection—all of which are pressing security essentials today.

Specifically, our product lineup has been updated to include:

Boosts to security and privacy

Scams involving tech support and product activation have continued to sneak into people’s inboxes and search results, which require a critical eye to spot. Here are some tips on how to identify these scams. We’re making it easier for people to stay safer with new features such as:

  • Tech Scam Protection: McAfee® WebAdvisor now provides a warning when visiting websites that can be used by cybercriminals to gain remote access to your PC, helping combat the  $55 million total fraud loss in the U.S. due to tech scams.
  • Advanced Malware Detection: McAfee enhanced its machine learning capabilities to improve overall time to detect emerging threats across devices as well as added protection against file-less threats.

Improvements make it easier for you to stay safer

With jobs and things that simply need to get done “right now,” security can be an afterthought. Sometimes that desire for convenience has consequences, leading to situations where people’s devices, data, and personal information get compromised. In response, we’re doing our part to make security more intuitive so that people can get things done quickly and safely:

  • A Better User Experience: An improved PC and app experience with easier navigation and readable alerts, and clear calls to action for faster understanding of potential issues.
  • Native VPN: Easier access to VPN and anti-malware device protection via one central place and log-in.
  • Updated Password Protection: Access iOS applications even faster with automatically filled in user account information and passwords in both apps and browsers on iOS devices.

Further security enhancements for today’s needs and tomorrow’s threats

With people’s newfound reliance on the internet, we’ve made new advances that help them live their increasingly connected lives—looking after security and privacy even more comprehensively than before on security and the apps they use:

  • Optimized Product Alerts: Redesigned product alerts, so consumers are better informed about possible security risks, with a single-click call to action for immediate protection.
  • Social Media Protection: To help prevent users from accidentally visiting malicious websites, McAfee now annotates social media feeds across six major platforms – Facebook, Twitter, YouTube, Instagram, Reddit, and LinkedIn.
  • Enhanced App Privacy Check: Consumers can now easily see when mobile apps request personal information, with app privacy now integrated into the main scan of Android devices.

McAfee is on a journey to ensure security allows users to be as carefree as possible online, now that more time is spent on devices as consumers navigate a new normal of life from home. For more information on our consumer product lineup, visit https://www.mcafee.com/en-us/antivirus/mcafee-total-protection.html

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

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Phishing Email Examples: How to Recognize a Phishing Email

By McAfee
email phishing scams

Phishing Email Examples: How to Recognize a Phishing Email

You get an email from bank0famerica@acc0unt.com claiming that they have found suspicious activity on your credit card statement and are requesting that you verify your financial information. What do you do? While you may be tempted to click on a link to immediately resolve the issue, this is likely the work of a cybercriminal. Phishing is a scam that tricks you into voluntarily providing important personal information. Protect yourself from phishing by reviewing some examples of phishing emails and learning more about this common online scam.

What is phishing?

 Phishing is a cybercrime that aims to steal your sensitive information. Scammers disguise themselves as major corporations or other trustworthy entities to trick you into willingly providing information like website login credentials or, even worse, your credit card number.

What is a phishing email/text message?

A phishing email or text (also known as SMiShing) is a fraudulent message made to look legitimate, and typically asks you to provide sensitive personal information in various ways. If you don’t look carefully at the emails or texts, however, you might not be able to tell the difference between a regular message and a phishing message. Scammers work hard to make phishing messages closely resemble emails and texts sent by trusted companies, which is why you need to be cautious when you open these messages and click the links they contain.

How do you spot a phishing message?

 Phishing scammers often undo their own plans by making simple mistakes that are easy to spot once you know how to recognize them. Check for the following signs of phishing every time you open an email or text:

It’s poorly written

 Even the biggest companies sometimes make minor errors in their communications. Phishing messages often contain grammatical errors, spelling mistakes, and other blatant errors that major corporations wouldn’t make. If you see multiple, glaring grammatical errors in an email or text that asks for your personal information, you might be a target of a phishing scam.

The logo doesn’t look right

To enhance their edibility, phishing scammers often steal the logos of who they’re impersonating. In many cases, however, they don’t steal corporate logos correctly. The logo in a phishing email or text might have the wrong aspect ratio or low-resolution. If you have to squint to make out the logo in a message, the chances are that it’s phishing.

The URL doesn’t match

Phishing always centers around links that you’re supposed to click. Here are a few ways to check whether a link someone sent you is legitimate:

  • Hover over the link in the email to display its URL. Oftentimes, phishing URLs contain misspellings, which is a common sign of phishing. Hovering over the link will allow you to see a link preview. If the URL looks suspicious, don’t interact with it and delete the message altogether.
  • Right-click the link, copy it, and paste the URL into a word processor. This will allow you to examine the link thoroughly for grammatical or spelling errors without being directed to the potentially malicious webpage.
  • Check the URL of a link on mobile devices by pressing and holding it with your finger.

 

If the URL you discover doesn’t match up with the entity that supposedly sent you the message, you probably received a phishing email.

Types of phishing emails and texts

Phishing messages come in all shapes and sizes, but there are a few types of phishing emails and texts that are more common than others. Let’s review some examples of the most frequently sent phishing scams:

Account suspended scam

Some phishing emails appear to notify you that your bank temporarily suspended your account due to unusual activity. If you receive an account suspension email from a bank that you haven’t opened an account with, delete it immediately, and don’t look back. Suspended account phishing emails from banks you do business with, however, are harder to spot. Use the methods we listed above to check the email’s integrity, and if all else fails, contact your bank directly instead of opening any links within the email you received.

Two-factor authentication scam

Two-factor authentication (2FA) has become common, so you’re probably used to receiving emails that ask you to confirm your login information with six-digit numerical codes. Phishing scammers also know how standard 2FA has become, and they could take advantage of this service that’s supposed to protect your identity. If you receive an email asking you to log in to an account to confirm your identity, use the criteria we listed above to verify the message’s authenticity. Be especially wary if someone asks you to provide 2FA for an account you haven’t accessed for a while.

Tax refund scam

We all know how important tax season is. That’s what phishing scammers are counting on when they send you phony IRS refund emails. Be careful when an email informs you that you’ve received a windfall of cash and be especially dubious of emails that the IRS supposedly sent since this government agency only contacts taxpayers via snail mail. Tax refund phishing scams can do serious harm since they usually ask for your social security number as well as your bank account information.

Order confirmation scam

Sometimes, cybercriminals will try to tick you by sending emails with fake order confirmations. These messages often contain “receipts” attached to the email or links claiming to contain more information on your order. However, criminals often use these attachments and links to spread malware to the victim’s device.

Phishing at work

You need to be wary of phishing when you’re using your work email as well. One popular phishing scam involves emails designed to look like someone in the C-suite of your company sent them. They ask workers to wire funds to supposed clients, but this cash actually goes to scammers. Use the tips we listed above to spot these phony emails.

When phishing flies under the radar

Often, hackers look for ways to update old schemes so that they go undetected by users already aware of certain cyberthreats. Such is the case with the latest phishing evasion technique, which detects virtual machines to fly under the radar. Cybersecurity firms often use headless devices or virtual machines (a computer file that behaves like an actual computer) to determine if a website is actually a phishing page. But now, some phishing kits contain JavaScript — a programming language that allows you to implement complex features on web pages — that checks whether a virtual machine is analyzing the page. If it detects any analysis attempts, the phishing kit will show a blank page instead of the phishing page, allowing the scam to evade detection. To help ensure that you don’t fall for the latest phishing scams, stay updated on the most recent phishing techniques so you can stay one step ahead of cybercriminals.

What happens if you click a link in a phishing email?

Never click links in suspicious emails. If you click a link you suspect a phishing scammer sent, the link will take you to a web page with a form where you can enter sensitive data such as your Social Security number, credit card information, or login credentials. Do not enter any data on this page.

What do you do if you suspect you’ve been phished?

If you accidentally enter data in a webpage linked to a suspicious email, perform a full malware scan on your device. Once the scan is complete, backup all of your files and change your passwords. Even if you only provided a phishing scammer with the data from one account, you may have also opened the door to other personal data, so it’s important to change all the passwords you use online in the wake of a suspected phishing attack.

How to recognize a phishing email: simple tips

Let’s wrap things up with some summarized tips on how to avoid phishing emails:

  • When in doubt, directly contact the organization that supposedly emailed you instead of opening links included in suspicious emails.
  • Examine suspicious emails carefully to check for telltale signs of phishing, such as poor grammar, grainy logos, or bogus links.
  • If you accidentally click a phishing link, don’t enter any data, and close the page.
  • If you think phishing scammers are targeting you, run a virus scan, backup your files, and change all your passwords.

 Stay protected

 Phishing emails only work on the unaware. Now that you know how to spot phishing emails and what to do if you suspect scammers are targeting you, you’re far less likely to fall for these schemes. Remember to be careful with your personal information when you use the internet and err on the side of caution whenever anybody asks you to divulge sensitive details about your identity, finances, or login information.

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

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1H 2020 Cyber Security Defined by Covid-19 Pandemic

By Jon Clay (Global Threat Communications)

When we published our 2020 Predictions report in December, we didn’t realize there was a global pandemic brewing that would give cybercriminals an almost daily news cycle to take advantage of in their attacks against people and organizations around the world. Malicious actors have always taken advantage of big news to use as lures for socially engineered threats, but these events tend to be fairly short news cycles.

When Covid-19 started making headlines in early 2020, we started seeing new threats using this in the attacks. As you see below, April was the peak month for email-based Covid-19 related threats.

The same was true for phishing URLs related to Covid-19, but for files using Covid-19 in their naming convention, the peak month in the first half was June.

Impact on Cybercrime

The constant 24×7 news around cases, cures and vaccines makes this pandemic unique for cybercriminals. Also, the shift to remote working and the challenges posed to supply chains all gave cybercriminals new content they could use as lures to entice victims into infecting themselves.

As we’ve seen for many years now, email-based threats were the most used threat vector by malicious actors, which makes sense as the number one infection vector to penetrate an organization’s network is to use a socially engineered email against an employee.

We even saw malicious mobile apps being developed using Covid-19 as a lure, as you see below.

In this case it was supporting potential cures for the virus, which many people would have wanted.

Other Highlights in 1H 2020

While Covid-19 dominated the threat landscape in the 1H 2020, it wasn’t the only thing that defined it. Ransomware actors continued their attacks against organizations, but as we’ve been seeing over the past year, they’ve become much more selective in their victims. The spray and pray model using spam has been shifted to a more targeted approach, similar to how nation-state actors and APT groups perform their attacks. Two things showcase this trend:

  1. The number of ransomware detections has dropped significantly from 1H 2019 to 1H 2020, showing that ransomware actors are not looking for broad infection numbers.
  2. The ransom amounts have increased significantly over the years, showing ransomware actors are selecting their victims around how much they feel they can extort them for and whether they are more likely to pay a ransom.

Home network attacks are another interesting aspect of the threat landscape in the first half of this year. We have millions of home routers around the world that give us threat data on events coming into and out of home networks.

Threat actors are taking advantage of more remote workers by launching more attacks against these home networks. As you see below, the first half of 2020 saw a marked increase in attacks.

Many of these attacks are brute force login attempts as actors try to obtain login credentials for routers and devices within the home network, which can allow them to do further damage.

The above are only a small number of security events and trends we saw in just six months of 2020. Our full roundup of the security landscape so far this year is detailed out in our security roundup report – Securing the Pandemic-Disrupted Workplace. You can read about all we found to help prepare for many of the threats we will continue to see for the rest of the year.

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How to Stay Safe as Online Coronavirus Scams Spread

By Trend Micro
Here, we'll take a look at several best practices for protecting kids on the Internet, and how, as a parent or guardian, you can do your part to help safeguard young users' online activities.

Few national emergencies have the ability to strike panic into the populace quite like a virus pandemic. It’s fortunately something most of us have never had to experience, until now. At the time of writing, the number of global confirmed cases of Coronavirus infection, or COVID-19, has reached nearly 174,000 worldwide. Although the official US total currently remains a fraction of that (around 4,000), problems with testing mean many cases are likely to be going unreported here.

This is a difficult time for many Americans, as it is for citizens all over the world. But unfortunately it’s extraordinary global events like this that cyber-criminals look for in order to make their schemes more successful. True to form, they’re using mass awareness of the outbreak and a popular desire for more information on the virus, to trick users into giving away personal information and log-ins, or to unwittingly install malware on their devices.

As organizations enforce remote working to reduce the impact of the virus, many of you will be logging-on from home or your mobile computing devices, which may have fewer built-in protections from such threats. This makes it more important than ever to know how the bad guys are trying to cash in on COVID-19 and what you can do to stay safe.

Here’s a quick guide to the key online threats and security tips:

Phishing for trouble

Decades before COVID-19 burst onto the scene, a different kind of pandemic was spreading across the globe. Phishing messages have been one of the most popular tools in the hackers’ arsenal for years. In fact, Trend Micro blocked nearly 48 billion email-borne threats in 2019, 91% of the total we detected. Phishing is designed to trick the user into handing over their log-ins or personal and financial details, or persuading them to unwittingly download malware. Cyber-criminals typically achieve this by spoofing an email to make it appear as if sent from a legitimate and trustworthy source.

Once a user has been hooked, they are enticed into clicking on a malicious link or opening a malware-laden attachment. This could be anything from a banking trojan designed to steal online banking log-ins, to a piece of ransomware which will lock the user out of their PC until they pay a fee. It could even be cryptojacking malware which sits on the infected machine, quietly mining for Bitcoin while running up large energy bills and slowing down your PC.

The bad news is that phishing messages — whether sent by email, social media, text or messaging app — are getting harder to spot. Many now feature perfect English, and official logos and sender domains. They also often use current newsworthy events to trick the user into clicking. And they don’t get more high-profile than the COVID-19 pandemic.

Depending on how well protected your computing devices are, you may be more likely to receive one of these scam messages than be exposed to the virus itself. So, it pays to know what’s out there.

Watch out for these scams

The phishing landscape is evolving all the time. But here is a selection of some of the most common scams doing the rounds at the moment:

‘Official’ updates

Many of these emails purport to come from official organizations such as the US Center for Disease Control and Prevention (CDC), or the World Health Organization (WHO). They claim to contain key updates on the spread of the virus and must-read recommendations on how to avoid infection. Booby-trapped links and attachments carry malware and/or could redirect users to phishing sites.

Coronavirus map

Sometimes legitimate tools can be hijacked to spread malware. Researchers have spotted a version of the interactive Coronavirus dashboard created by Johns Hopkins University which was altered to contain information-stealing malware known as AZORult. If emails arrive with links to such sites, users should exercise extreme caution.

Corporate updates

Many big brands are proactively contacting their customer base to reassure them of the steps they are taking to keep staff and customers safe from the virus. But here too, the hackers are jumping in with spoof messages of their own purporting to come from the companies you may do business with. FedEx is one such global brand that has been spoofed in this way.

Donations

Another trick is to send phishing emails calling for donations to help fund research into the virus. One, claiming to come from the “Department of Health” has a subject line, “URGENT: Coronavirus, Can we count on your support today?” A key tactic in phishing emails is to create a sense of urgency like this to rush the reader into making hasty decisions.

Click here for a cure

One scam email claims to come from a medical professional and contains details about a vaccine for COVID-19 which has been “hushed up” by global governments. Of course, clicking through to find the non-existent ‘cure’ will bring the recipient nothing but trouble.

Tax refunds

In the UK, users have received emails spoofed to appear as if sent from the government, and promising a tax refund to help citizens cope with the financial shock of the pandemic. As governments in the US and elsewhere start to take more interventionist measures to prop up their economies, we can expect more of these types of phishing email.

How to stay safe

The good news is that there’s plenty you can do to protect you and your family from phishing emails like these. A blend of the following technical and human fixes will go a long way to minimizing the threat:

  • Be cautious of any unsolicited emails/social media messages etc, even if they appear to come from a reputable organization or a known contact.
  • Don’t click through on any links/buttons in unsolicited emails, or download attachments.
  • If an email asks you for personal data, check directly with the sender rather than clicking through and entering those details.
  • Invest in cybersecurity tools from a trusted vendor like Trend Micro, to spot and block scam emails and block malicious downloads and websites.
  • Disable macros in Office files – these are often used by hackers to run malware.

How Trend Micro can help

Fortunately, Trend Micro Security can also help. Among its anti-phishing features are the following:

Antispam for Outlook: includes checks on email sender reputation, employs web threat protection to block malicious URLs in messages, and scans for threats in files attached to email messages.

Fraud Buster: uses leading-edge AI technology to detect fake emails in Gmail and Outlook webmail that don’t contain malicious URLs or attachments, but still pose a risk to the user.

To find out more about how Trend Micro can help keep your family safe from online threats and phishing, go to our Trend Micro Security homepage, or watch our video series: How to Prevent Phishing, Part 1 and Part 2.

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Tax Scams – Everything you need to know to keep your money and data safe

By Trend Micro

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

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