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Whether you’re spending time on the web or working in the office, you want peace of mind knowing that you are in a safe environment. While most of us know to take precautions when online — protecting ourselves from things like phishing attacks and other cyber threats — we should also attend to our physical security.
One concern is tailgating — a social engineering attack where someone gets physical access to a business to take confidential information or do other harm.
Here are some ways to protect yourself from tailgating attacks, such as an unauthorized person following you into a restricted area while on the job.
Tailgating is a type of social engineering attack where an unauthorized person gains physical access to an off-limits location — perhaps a password-protected area — where they might steal sensitive information, damage property, compromise user credentials or even install malware on computers.
“Piggybacking” is closely related to tailgating, but it involves consent from the duped employee. So, while a worker might be unaware that someone has tailgated them into a restricted area with piggybacking, the hacker might convince a worker to provide access because they are posing as, say, a delivery driver.
Companies, particularly at risk of being targeted by tailgating scams, include those:
Generally speaking, companies with robust security systems in place — including using biometrics, badges, or other identity and information security measures — are better protected from tailgating and piggybacking attacks.
But that’s not to say that some smooth-talking fraudster can’t talk someone into letting them in or finding some way around those protections.
Common types of tailgating attacks that you should be aware of on the job include:
Protecting yourself from tailgating attacks is partly a matter of learning about the issue, raising your level of awareness on the job, and depending on your employer, putting in place more effective security systems.
Some solutions include:
Many companies know how to train employees to recognize, avoid, and cope with online security issues but may forget to provide the same diligence to physical security. How to spot and deal with threats should be part of this training, plus cultivating an awareness of surroundings and people who might be out of place.
Management should offer a clearly stated security policy taught to everyone, which might insist that no one be allowed into a secure area without the proper pass or identification. As the security policy is updated, all employees should be aware of changes and additions.
These security measures should be part of an overall protection program, like McAfee+, which includes antivirus software, a firewall, identity monitoring, password management, web protection, and more.
If you have a large business spread over several floors, it can be hard for employees to know who works there and who doesn’t, leaving them susceptible to tailgating and piggybacking attacks. Requiring smart badges and cards to access restricted areas can help cut back on unauthorized intrusions and provide better access control.
Building fully staffed reception areas with dedicated security personnel could also be part of a larger security system.
Biometric scanners are an even more advanced way to provide proper authentication for a worker’s identity. They scan a unique physical or audible feature of a person and compare it to a database for approved personnel.
Examples of biometric security include:
One reason people are vulnerable to physical and cyberattacks is that they lack education on social engineering and the kinds of threats it poses.
Workers need to understand the full range of social engineering techniques and know-how to protect themselves, whether in their social media accounts or physical work environment.
For their part, companies can use simulated phishing emails and tailgating attacks to raise awareness and underline how to follow protocols in dealing with them.
If there are many ways to enter a business, it may make sense to put video surveillance on all entrances. Advanced video surveillance systems can use artificial intelligence (AI) and video analytics to scan the faces of people entering and compare them to a database of employee features.
Whether at work or at home, people want to be secure from attacks by cybercriminals who seek to take personal information.
To add a layer of security to all their connected devices — including computers, smartphones, and tablets — an increasing number of people are turning to the comprehensive coverage of McAfee+
Features range from advanced monitoring of possible threats to your identity, automatic implementation of virtual private networks (VPNs) to deal with unsafe networks, and personal data clean-up, removing your information from high-risk data broker sites.
McAfee protection allows you to work and play online with greater peace of mind.
The post What Are Tailgating Attacks and How to Protect Yourself From Them appeared first on McAfee Blog.
Going beyond the hype, passwordless authentication is now a reality. Cisco Duo’s passwordless authentication is now generally available across all Duo Editions.
“Cisco Duo simplifies the passwordless journey for organizations that want to implement phishing-resistant authentication and adopt a zero trust security strategy.”
—Jack Poller, Senior Analyst, ESG
We received tremendous participation and feedback during our public preview, and we are now excited to bring this capability to our customers and prospects.
“Over the last few years, we have increased our password complexities and required 2FA wherever possible. With this approach, employees had more password lock outs, password fatigue, and forgetting their longer passwords due to password rotations. With Duo Passwordless, we are excited to introduce this feature to our employees to keep our password complexities in place and leverage different Biometric options whether that is using their mobile device, Windows Hello, or a provided FIDO security key.
The Duo Push for passwordless authentication feature is simple and easy and introduces a more pleasant experience overall. Using Duo’s device insight and application policies, we are able to leverage and verify the security of the mobile devices before the device is allowed to be used. To top it off, Duo is connected to our SIEM and our InfoSec team is able to review detailed logs and setup alerts to be able to keep everything secure.”
—Vice President of IT, Banking and Financial Services Customer
As with any new technology, getting to a completely passwordless state will be a journey for many organizations. We see customers typically starting their passwordless journey with web-based applications that support modern authentication. To that effect, Duo’s passwordless authentication is enabled through Duo Single Sign-On (SSO) for federated applications. Customers can choose to integrate their existing SAML Identity provider such as Microsoft (ADFS, Azure), Okta or Ping Identity; or choose to use Duo SSO (Available across all Duo editions).
“Password management is a challenging proposition for many enterprises, especially in light of BYOD and ever increasing sophistication of phishing schemes. Cisco aims to simplify the process with its Duo passwordless authentication that offers out-of-box integrations with popular single sign-on solutions.”
—Will Townsend, Vice President & Principal Analyst, Networking & Security, Moor Insights & Strategy
Duo offers a flexible choice of passwordless authentication options to meet the needs of businesses and their use cases. This includes:
No matter which authentication option you choose, it is secure and inherently multi-factor authentication. We are eliminating the need for the weak knowledge factor (something you know – passwords) which are shared during authentication and can be easily compromised. Instead, we are relying on stronger factors, which are the inherence factor (something you are – biometrics) and possession factor (something you have – a registered device). A user completes this authentication in a single gesture without having to remember a complex string of characters. This significantly improves the user experience and mitigates the risk of stolen credentials and man-in-the-middle (MiTM) attacks.
FIDO2 authentication is regarded as phishing-resistant authentication because it:
Using Duo with FIDO2 authenticators enables organizations to enforce phishing-resistant MFA in their environment. It also complies with the Office of Management and Budget (OMB) guidance issued earlier this year in a memo titled “Moving the U.S. Government Towards Zero Trust Cybersecurity Principles”. The memo specifically requires agencies to use phishing-resistant authentication method.
We understand that getting the IT infrastructure ready to support FIDO2 can be expensive and is typically a long-term project for organizations. In addition, deploying and managing 3rd party security keys creates IT overhead that some organizations are not able to undertake immediately.
Alternatively, using Duo Push for passwordless authentication is an easy, cost effective to get started on a passwordless journey for many organizations, without compromising on security.
We have incorporated security into the login workflow to bind the browser session and the device being used. So, organizations get the same benefits of eliminating use of stolen credentials and mitigation of phishing attacks. To learn more about passwordless authentication with Duo Push, check out our post: Available Now! Passwordless Authentication Is Just a Tap Away.
In addition to going passwordless, many organizations are looking to implement zero trust access in their IT environment. This environment typically is a mix of modern and legacy applications, meaning passwordless cannot be universally adopted. At least not until all applications can support modern authentication.
Additionally, organizations need to support a broad range of use cases to allow access from both managed and unmanaged (personal or 3rd party contractor) devices. And IT security teams need visibility into these devices and the ability to enforce compliance to meet the organization’s security policies such as ensuring that the operating system (OS) and web browser versions are up to date. The importance of verifying device posture at the time of authentication is emphasized in the guidance provided by OMB’s zero trust memorandum – “authorization systems should work to incorporate at least one device-level signal alongside identity information about the authenticated user.”
Duo can help organizations adopt a zero trust security model by enforcing strong user authentication across the board either through passwordless authentication where applicable or thought password + MFA where necessary, while providing a consistent user experience. Further, with capabilities such as device trust and granular adaptive policies, and with our vision for Continuous Trusted Access, organizations get a trusted security partner they can rely on for implementing zero trust access in their environment.
To learn more, check out the eBook – Passwordless: The Future of Authentication, which outlines a 5-step path to get started. And watch the passwordless product demo in this on-demand webinar .
Many of our customers have already begun their passwordless journey. If you are looking to get started as well, sign-up for a free trial and reach out to our amazing representatives.
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The concept of zero trust is not a new one, and some may even argue that the term is overused. In reality, however, its criticality is growing with each passing day. Why? Because many of today’s attacks begin with the user. According to Verizon’s Data Breach Investigations Report, 82% of breaches involve the human element — whether it’s stolen credentials, phishing, misuse or error.
Additionally, today’s businesses are hyper-connected, meaning that — in addition to your employees — customers, partners and suppliers are all part of your ecosystem. Couple that with hybrid work, IoT, the move to the cloud, and more emboldened attackers, and organizational risk increases exponentially.
Adopting a zero trust model can dramatically reduce this risk by eliminating implicit trust. It has become so crucial, in fact, that several governments including the U.S., UK and Australia have released mandates and guidance for how organizations should deploy zero trust to improve national security.
However, because zero trust is more of a concept than a technology, and so many vendors use the term, organizations struggle with the best way to implement it. At Cisco, we believe you should take a holistic approach to zero trust, starting with what you have and adding on as you identify gaps in your defenses. And while layers of protection are necessary for powerful security, so is ease of use.
Zero trust plays a major role in building security resilience, or the ability to withstand unpredictable threats or changes and emerge stronger. Through zero trust, the identity and security posture of users, devices and applications are continuously checked and verified to prevent network intrusions — and to also limit impact if an unauthorized entity does gain access.
Organizations with high zero trust maturity are twice as likely to achieve business resilience.
– Cisco’s Guide to Zero Trust Maturity
Eliminating trust, however, doesn’t really conjure up images of user-friendly technology. No matter how necessary they are for the business, employees are unlikely to embrace security measures that make their jobs more cumbersome and time-consuming. Instead, they want fast, consistent access to any application no matter where they are or which device they are using.
That’s why Cisco is taking a different approach to zero trust — one that removes friction for the user. For example, with Cisco Secure Access by Duo, organizations can provide those connecting to their network with several quick, easy authentication options. This way, they can put in place multi-factor authentication (MFA) that frustrates attackers, not users.
Cisco Secure Access by Duo is a key pillar of zero trust security, providing industry-leading features for secure access, authentication and device monitoring. Duo is customizable, straightforward to use, and simple to set up. It enables the use of modern authentication methods including biometrics, passwordless and single sign-on (SSO) to help organizations advance zero trust without sacrificing user experience. Duo also provides the flexibility organizations need to enable secure remote access with or without a VPN connection.
During Cisco’s own roll-out of Duo to over 100,000 people, less than 1% of users contacted the help desk for assistance. On an annual basis, Duo is saving Cisco $3.4 million in employee productivity and $500,000 in IT help desk support costs. Furthermore, 86,000 potential compromises are averted by Duo each month.
La-Z-Boy, one of the world’s leading residential furniture producers, also wanted to defend its employees against cybersecurity breaches through MFA and zero trust. It needed a data security solution that worked agnostically, could grow with the company, and that was easy to roll out and implement.
“When COVID first hit and people were sent home to work remotely, we started seeing more hacking activity…” said Craig Vincent, director of IT infrastructure and operations at La-Z-Boy. “We were looking for opportunities to secure our environment with a second factor…. We knew that even post-pandemic we would need a hybrid solution.”
“It was very quick and easy to see where Duo fit into our environment quite well, and worked with any application or legacy app, while deploying quickly.” – Craig Vincent, Director of IT Infrastructure and Operations, La-Z-Boy
Today, Duo helps La-Z-Boy maintain a zero trust framework, stay compliant, and get clear visibility into what is connecting to its network and VPN. Zero trust helps La-Z-Boy secure its organization against threats such as phishing, stolen credentials and out-of-date devices that may be vulnerable to known exploits and malware.
As mentioned, zero trust is a framework, not a single product or technology. For zero trust to be truly effective, it must do four things:
Many technology companies may offer a single component of zero trust, or one aspect of protection, but Cisco’s robust networking and security expertise enables us to provide a holistic zero trust solution. Not only can we support all the steps above, but we can do so across your whole IT ecosystem.
Modern organizations are operating multi-environment ecosystems that include a mix of on-premises and cloud technologies from various vendors. Zero trust solutions should be able to protect across all this infrastructure, no matter which providers are in use. Protections should also extend from the network and cloud to users, devices, applications and data. With Cisco’s extensive security portfolio, operating on multiple clouds and platforms, zero trust controls can be embedded at every layer.
Depending on where you are in your security journey, embedding zero trust at every layer of your infrastructure may sound like a lofty endeavor. That’s why we meet customers where they are on their path to zero trust. Whether your first priority is to meet regulatory requirements, secure hybrid work, protect the cloud, or something else, we have the expertise to help you get started. We provide clear guidance and technologies for zero trust security mapped to established frameworks from organizations like CISA and NIST.
Much of our Cisco Secure portfolio can be used to build a successful zero trust framework, but some examples of what we offer include:
All of our technologies and services are backed by the unparalleled intelligence of Cisco Talos — so you always have up-to-date protection as you build your zero trust architecture. Additionally, our open, integrated security platform — Cisco SecureX — makes it simple to expand and scale your security controls, knowing they will work with your other technologies for more unified defenses.
As Italy’s leading insurance company, Sara Assicurazioni requires complete visibility into its extended network, including a multi-cloud architecture and hybrid workforce. The company has adopted a comprehensive zero trust strategy through Cisco Secure.
“Our decentralized users, endpoints, and cloud-based servers and workloads contribute to a large attack surface,” says Paolo Perrucci, director of information and communications technology architectures and operations at Sara Assicurazioni. “With Cisco, we have the right level of visibility on this surface.”
“The main reason we chose Cisco is that only Cisco can offer a global security solution rather than covering one specific point…. Thanks to Cisco Secure, I’m quite confident that our security posture is now many times better because we are leveraging more scalable, state-of-the-art security solutions.” – Luigi Vassallo, COO & CTO, Sara Assicurazioni
To learn more, explore our zero trust page and sign up for one of our free zero trust workshops.
Watch video: How Cisco implemented zero trust in just five months
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Self-awareness goes a long way in determining your next professional steps. While job searching, it’s critical to identify how to leverage your transferable skills and network, while also evaluating what environmental factors of work and work culture matter to you most. Learn what it’s like to work at Cisco and the top 10 ways to suss out a workplace that suits your needs from leaders at Cisco Secure, Cisco Talos and Duo Security.
First things first. Emily Reid, the newly appointed director of employee experience at Cisco Secure who came from Duo Security, advises, “Do your own research to see how the company and their employees describe the culture publicly — on the company’s website and through other sites, articles and resources. For tech companies specifically I always think, “What else do you have beyond the ping-pong table?”’
The interview process is the next key opportunity to find out what culture is like beyond amenities. To gain multiple perspectives, Reid recommends asking about company culture in every interview you have.
The question at the top of Reid’s list: Do you have programs and resources to support the development and success of your employees? “I want to know how a company will be investing in my career growth and if I will feel welcome and included as part of the team. Seeing what a company chooses to center and highlight when describing their culture is usually very telling,” she said.
Interning at a company is another way to get firsthand knowledge and can lead to full-time employment. “several former interns are now people leaders managing their own teams — and their own interns — coming full circle,” Reid said.
Knowing that there is safety and support in bringing your whole self to work is vital. What policies, programs and initiatives are in place that demonstrate an organization’s commitment to diversity, equity, inclusion and belonging?
Cisco’s ongoing commitments to social justice and pay parity include twelve action steps as part of Cisco’s Social Justice Blueprint. Cultivating a conscious culture includes on-going dialogue, programs and events meant to increase equality. Employee Resource Organizations and mentorship programs provide more opportunities to build community and share knowledge, resources and advocacy.
What environment allows you to do your best work? Also consider what perks and processes an employer offers to enhance flexibility and adaptability. During the pandemic, Duo and Cisco transitioned all global events, training and professional development workshops to fully virtual. As in person options resumed following the pandemic, all events are designed to ensure an inclusive experience no matter where you’re joining from.
“We don’t want to go back to a world where people not based in an office feel like they are getting a lesser experience,” Reid said.
Considering how to make programs and information accessible to employees regardless of where they work is also important to Sammi Seaman, team lead of employee experience at Cisco Talos. She’s currently spearheading a new hire program that is “more inclusive of folks whether they’re office based, remote or somewhere across the world.”
It’s essential to consider how you want your life and work to intersect, particularly as hybrid work becomes more popular. How important is paid time off, flexible work options or a consistent structure?
Cisco Secure offers “Days for Me,” days off for employees to decompress and do something to fill their cups. Monthly “Focus Days” are days without meetings, so employees can prioritize the projects that need attention.
Curran recalls one candidate who, despite multiple offers from competitors, chose Cisco Secure because of the flexible work environment: “This person has a young child and felt that the “Days for Me” and flexibility to work from home in a hybrid situation would work best for his career long-term.”
As Reid’s team helps lead the transition to hybrid work, the book Out of Office: The Big Problem and Bigger Promise of Working From Home by Charlie Warzel and Anne Helen Petersen has been inspiring. The book “does an amazing job of sharing a vision for an inclusive future that empowers employees to be successful and have a ‘work/life balance’ that truly works,” Reid said.
Currently Cisco Secure offers a hybrid model while many employees still work remotely. In terms of maintaining accessibility through this transition, Marketing Specialist Julie Kramer advocated for more accessibility and saw changes at Cisco as a result.
“Webex pre-COVID didn’t have any closed captioning. So, another deaf person and I reached out and closed captioning and the transcript option got added,” Kramer shared.
Kramer prefers to have high-quality and frequently the same interpreters who “know the terminology for my job, marketing and technology. In business, the security and marketing industry can really talk fast, so you need a high-quality interpreter that can keep up and one that is qualified and certified,” she said.
Consider what pace of your specific role and within an industry is needed for you to feel engaged without overwhelmed. While different roles within the same organization and industry may run at different paces, it’s important to tune into what might be expected on your potential new team.
Seaman finds that the fast pace of cybersecurity can be “delightful and challenging. There’s a lot of fast-paced pivoting that happens, which makes for an interesting workplace because two days are never the same,” she said.
Do you prefer a hierarchical structure, or one that is more flat? Are you most effective and fulfilled riding solo, or while consistently connecting with coworkers? Does contributing your ideas make you feel empowered?
At Cisco Secure, there is space to join conversations. “No matter where you sit in the company, you have a voice and can speak up and collaborate and self-organize on a project. It feels like a bunch of really hard working, humble, smart people who are trying to solve problems together,” said Manager of Duo’s Global Knowledge and Communities Team Kelly Davenport.
To enhance communication and knowledge among distributed teams, Seaman started a dialogue series called “The More You Know.” Questions include: What do you do? How do you do it? How can that help other parts of Cisco Talos? The conversations lead to future collaboration and resource sharing.
Do you want to grow professionally and increase your skills and knowledge? A culture of teaching and learning within an organization can help hone and expand your skills and connections.
Lead of Strategic Business Intelligence Ashlee Benge finds the security world “very dynamic. You really can never stop learning. Within Cisco Talos, the people around me are such smart, dedicated people that there’s really a lot that you can gain from just being involved in the group as a whole.”
For Seaman, who didn’t come from a technical background, Cisco Talos offered opportunities to expand her technical knowledge, including from colleagues. “Coming into Cisco Talos, people are like, “Here, let me teach you. You can totally do this. Just because you didn’t know how to do it doesn’t mean you can’t learn. Let’s go,” Seaman shared. Seaman’s colleagues have also learned from her expertise in information and knowledge management given her background as a librarian.
More formally, the Learning and Development team recently launched a comprehensive talent development program with enablement resources and support for people leaders. Aspects include: “really thoughtful templates for employees to use with their manager to talk through career goals, development areas, and to define an actionable investment plan. These resources are fueling great career conversations, strong alignment, and thoughtful development plans,” Reid said.
Do you want to refine your skills within your wheelhouse? Or are you driven to try new tasks and potentially change roles within your next organization?
Benge, whose background is in computational astrophysics, has found her interests shift from technical security research to business strategy and data science. At Cisco Talos, she’s been involved in everything from detection research and threat hunting, to community outreach, conference talks and traveling to support sales engagements. Currently, she’s helping to lead threat hunting in Ukraine.
“My leaders have always made it very clear that if there’s an interest, it’s okay to pursue it and it doesn’t have to necessarily be within the scope of my role. Having that freedom to pursue interests within the industry has been really engaging,” Benge said.
In addition to company values and mission statements, leaders and employees contribute to an organization’s culture every day. If you want to enhance your company’s culture, participate.
“Feedback on what employees want to see is crucial,” Reid said. “The easiest way to contribute to developing culture and a positive employee experience in your workplace is to add to what’s already happening! Culture takes participation and ownership from all employees.”
Reid shared that in performance reviews at Cisco, “‘Team Impact” is equally as important as “Results.” Contributing positively to company culture should contribute to performance reviews and promotion justification,” she said.
To learn more about Cisco’s company culture and how you can contribute to it, check out our open roles.
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Eighty-one percent of organizations told Gartner they have a multi-cloud strategy. As more organizations subscribe to cloud offerings for everything from hosted data centers to enterprise applications, the topology of the typical IT environment grows increasingly complex.
Now add the proliferation of hybrid work environments, the rapid ascendance of Internet of Things (IoT) devices, and an increasingly sophisticated and malicious cyber threat landscape, and it becomes immediately clear that protecting the integrity of your IT ecosystem is now a next-level problem.
In an unpredictable world, organizations everywhere are investing in initiatives that will infuse resilience into every aspect of their business, from finance to supply chains. To protect those investments, we believe they also need to invest in security resilience — the ability to protect your business against threats and disruption, and to respond to changes confidently so you can emerge even stronger.
This requires a next-level solution.
That’s why we’re building the Cisco Security Cloud — a global, cloud-delivered, integrated platform that secures and connects organizations of any shape and size. This cloud-native service is aimed at helping you protect users, devices and applications across your entire ecosystem. It will be a comprehensive, integrated set of services designed to scale with your business.
The Cisco Security Cloud will directly address these challenges by bringing together the depth and breadth of the Cisco security portfolio, and is:
We have been on this journey for years. We at Cisco Secure have been delivering key components of this security cloud, and those solutions already protect 840,000 networks, 67 million mailboxes and 87 million endpoints for customers the world over.
And today at the RSA Conference, we’re taking the next step by announcing our latest innovations addressing four key areas:
Today we are announcing Cisco’s turnkey Secure Access Service Edge (SASE) offering, Cisco+ Secure Connect Now, to simplify how organizations connect and protect users, devices, data, and applications, anywhere. Built on the Meraki platform, and available as a subscription, it unifies security and networking operations, as well as client connectivity and visibility into a single cloud-native solution, that can be set up in minutes.
Cisco is continuing to build out continuous trusted access solutions that that constantly verify user and device identity, device posture, vulnerabilities, and indicators of compromise. To evaluate risk after authentication, location information is critical, but we think GPS data is too intrusive. So today we are introducing a new patent-pending Wi-Fi Fingerprint capability (available in Public Preview this summer) to understand user location without compromising location privacy. We are also announcing new Session Trust Analysis capabilities to evaluate risk after login by using open standards for shared signals and events. We will unveil the first integration of this technology with a demo of Duo MFA and Box this week.
As organizations become more interconnected as ecosystems, and attacks become more sophisticated and personalized, it is no longer adequate to evaluate risk and threats generically across the industry. Organizations need deeper levels of advice and expertise. We are excited to launch the new Talos Intelligence On-Demand service, available now, offering custom research on the threat landscape unique to each organization. Talos Intelligence on Demand can assist with custom research, and brief our customers on the unique risks, threats, and mitigation strategies for their organizations.
Simplification is critical to driving better security efficacy. To that end, we are excited to announce the new Cisco Secure Client (available this summer), combining AnyConnect, Secure Endpoint, and Umbrella, to simplify how administrators and users manage endpoints. This follows the launch of the new cloud-delivered Secure Firewall Management Center, which unifies management for both cloud and on-premise firewalls.
There is more work to be done, of course, and today’s announcements at the RSA Conference are the latest advances in support of this vision. We will continue working on all aspects of the Security Cloud to improve our customers’ security resilience in the face of unprecedented change and increasing threats. Because next-level problems deserve next-level solutions.
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At Cisco Duo, we continually strive to enhance our products to make it easy for security practitioners to apply access policies based on the principles of zero trust. This blog highlights how Duo is achieving that goal by simplifying user and administrator experience and supporting data sovereignty requirements for customers around the world. Read on to get an overview of what we have been delivering to our customers in those areas in the past few months.
Duo strives to make secure access frictionless for employees while reducing the administrative burden on IT (Information Technology) and helpdesk teams. This is made possible thanks to the strong relationship between our customers and our user research team. The insights we gained helped us implement some exciting enhancements to Duo Single Sign-On (SSO) and Device Trust capabilities.
Duo SSO unifies identities across systems and reduces the number of credentials a user must remember and enter to gain access to resources. Active Directory (AD) is the most popular authentication source connected to Duo SSO, accounting for almost 80% of all setups. To make Duo’s integration with AD even easier to implement, we have introduced Duo SSO support for multiple Active Directory forests for organizations that have users in multiple domains. Additionally, we added the Expired Password Resets feature in Duo SSO. It provides an easy experience for users to quickly reset their expired Active Directory password, log into their application, and carry on with their day. Continuing the theme of self service, we introduced a hosted device management portal – a highly requested feature from customers. Now administrators no longer need to host and manage the portal, and end users can login with Duo SSO to manage their authentication devices (e.g.: TouchID, security keys, mobile phone etc.) without needing to open IT helpdesk tickets.
We are also simplifying the administrator experience. We have made it easy for administrators to configure Duo SSO with Microsoft 365 using an out of the box integration. Duo SSO layers Duo’s strong authentication and flexible policy engine on top of Microsoft 365 logins. Further, we have heard from many customers that they want to deliver a seamless on-brand login experience for their workforce. To support this, we have made custom branding so simple that administrators can quickly customize their end-user authentication experience from the settings page in the Duo Admin Panel.
Device Trust is a critical capability required to enable secure access for the modern workforce from any location. We have made it easy for organizations to adopt device trust and distinguish between managed and unmanaged devices. Organizations can enforce a Trusted Endpoint policy to allow access only from managed devices for critical applications. We have eliminated the requirement to deploy and manage device certificates to enforce this policy. Device Health application now checks the managed status of a device. This lowers administrative overhead while enabling organizations to achieve a better balance between security and usability. We have also added out-of-box integrations with unified endpoint management solutions such as Active Directory domain-joined devices, Microsoft Intune, Jamf Pro and VMware Workspace ONE. For organizations that have deployed a solution that is not listed above, Duo provides a Device API that works with any enterprise device management system.
To support our growing customer base around the world, Duo expanded its data center presence to Australia, Singapore, and Japan in September last year. And now Duo is thrilled to announce the launch of the two new data centers in the UK and India. Both the new and existing data centers will allow customers to meet all local requirements, all while maintaining ISO27001 and SOC2 compliance and a 99.999% service availability goal.
The launch of the new data centers is the backbone of Duo’s international expansion strategy. In the last two years, Duo has met key international growth milestones and completed the C5 attestation (Germany), AgID certification (Italy) and IRAP assessment (Australia) – all of which demonstrate that Duo meets the mandatory baseline standards for use by the public sector in the countries listed above. Check out this Privacy Data Sheet to learn more about Cisco Duo’s commitment to our customer’s data privacy and data sovereignty.
That is a summary of what we have been up to here at Cisco Duo in the past few months. But we are not done yet! Stay tuned for more exciting announcements at RSA Conference 2022 next week. Visit us at our booth at RSAC 2022 and World of solutions at Cisco Live 2022.
In the meanwhile, check out this on-demand #CiscoChat panel discussion with real-world security practitioners on how they have implemented secure access best practices for hybrid work using Duo. And if you do not want to wait, sign-up for a 30 day trial and experience how Duo can simplify secure access for your workforce.
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Sometimes in order to move forward effectively, it’s good to take stock of where we’ve been. In this blog, we’ll review a concept that has been foundational to networking and cybersecurity from the beginning: the session. Why focus on the session? As the philosophy of Zero Trust is adopted more broadly in the security industry, it’s important to understand the building blocks of access. The session is a fundamental component of access to any resource.
To get things started, let’s start with a definition. A simple definition of a session might be: “a period of time devoted to a particular activity.” Not so bad, but the complexity for internet and network security springs from scoping the “particular activity.”
The internet exists on top of a standardized suite of protocols that govern how data can be transmitted or exchanged between different entities. This suite, now generally referred to as the TCP/IP stack, is comprised of four distinct layers that delineate how data flows between networked resources. This is where the scoping of a session becomes obscure. The “particular activity” could refer to the network layer, which is responsible for establishing communications between the actual physical networks. Or, perhaps the activity refers to the Internet layer, which ensures the packets of data reach their destinations across network boundaries. The activity could also be the transport layer, responsible for the reliability of end-to-end communication across the network. It could also be referencing the application layer, the highest layer of the TCP/IP stack, which is responsible for the interface and protocols used by applications and users. For the familiar, these layers were originally defined in the OSI model.
This layering framework works well for establishing the distinct session types and how we can begin to protect them. However, the rise of cloud-based services means we must now also look at how sessions are defined in relation to the cloud — especially as we look to provide security and access controls. At the application layer, we now have client devices with web browsers and applications that communicate to a cloud service. Additionally, cloud services can be one or a combination of SaaS, PaaS and IaaS, each defining their own session and thus access.
With all the different classes of sessions, there are different mechanisms and protocols by which authentication and authorization are employed to eventually provide that access. All sessions use some type of account or credential to authenticate and evaluate a set of variables to determine authorization or access. Some of these variables may also be similar across different sessions. For example, an enterprise may evaluate the device’s security posture (e.g. it is running the latest OS patches) as a variable to grant access at both the network and application layer. Similarly, the same username and password may be used across different session layers.
However, each layer might also use distinct and specific variables to evaluate the appropriate access level. For instance, the network interface layer may want to ensure cryptographic compliance of the network interfaces. A cloud service may evaluate geographical or regional compliance. The common practice today is to have every session layer act alone to make its own access decision.
Let’s take a step back and review.
Now, let’s explore something new: what if the variables and access evaluation outcomes were shared seamlessly across session layers?
What if recent network context and activity were used to inform cloud access decisions? Or, recent user access decisions across the network layers be used to inform cloud application controls? Think about the enhanced resilience provided if network-based risk signal like packet information could be appropriately mapped and shared with the cloud application layer. Sharing information across session boundaries provides more robust fulfillment of Zero Trust principles by striving to evaluate security context as holistically as possible at the time of access.
In order to build a future where security decisions are informed by broader and continuous context, we’ll need tools and protocols that help us bridge tools and map data across them. To provide improved access and security, both the bridge and the correct mapping must be in place. It’s one thing to get the data transferred to another tool, it’s quite another to map that data into relevance for the new tool. For example, how do we map a privileged application credential to a device? And, then how do we map relevant context across systems?
The good news is that work is starting to enable a future where regardless of session definition, security context can be mapped and shared. Protocols such as the Shared Signals and Events and the Open Policy Agent are evolving to enable timely and dynamic signal sharing between tools, but they are nascent and broader adoption is required. Cisco has already contributed a technical reference architecture as a guide for Shared Signals and Events. We hope that by accelerating the adoption of these standards the industry gets one step closer to actively sharing relevant security context across OSI layers. While the road ahead won’t be easy, we think the sharing signals will make for a more resilient and robust security future.
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Forrester Consulting recently conducted an independent analysis of five organizations using Cisco Identity Services Engine (ISE), the industry-leading network access control solution, to uncover the business value of ISE. The commissioned study conducted by Forrester Consulting on behalf of Cisco, “The Total Economic Impact of Cisco Identity Services Engine (ISE),” published in March 2022, highlighted a total payback period of only 11 months within a composite organization that was built from data compiled across the participants in the research. The study showed that the composite organization received a 191% ROI over the first three years use of use, with a current returned value of $1.03 million across many categories, including:
The research by Forrester into customer utilization and the related business value comes at a time when organizations are looking to gain a more strategic focus on resources amidst unprecedented global uncertainty. In a world where everything is connected and boundaries are blurred, the report highlights how ISE is improving organizational resilience across three areas related to maintaining business continuity and securing network access: improved security, reduced IT costs, and improved business outcomes.
The Forrester study states that, “Cisco Identity Services Engine (ISE) is a network access control (NAC) solution that streamlines secure network management and gives users and devices segmented access to corporate resources.” Having the level of visibility and control that ISE supplies has allowed organizations to be resilient and withstand change. One of the five organizations that were studied to compile the singular composite used in determining the final ROI is a media company in Europe with 7000 users. The director interviewed stated that, “The greatest challenge we faced during the pandemic was having 7000 people start working from home the next day. What we had in place was not good enough. We needed to add ISE, and we needed to add Software-Defined Access to handle the changes.” In an ever-changing world, ISE is providing the access controls needed to respond to change with confidence and limit organizational risk.
The Forrester study noted that cost savings from improved security were the single greatest factor in the overall 191% return on investment. This was due not only to a reduction in the number of security incidents, which was 50%, but also to the business impact of the staff resources needed to respond to access-related security events, which would have required increasing security personnel by 25%. The study stated that, “Together, these benefits are worth $442,000 over three years. This benefit does not include other potential costs of a breach such as lost revenue, fines, and brand reputation damage because it varies greatly depending on the size and nature of a breach and on company specifics such as industry and size.”
In addition to improved security, the study by Forrester found that, “Cisco ISE streamlined and automated activities related to network management and user and device access.” This helped IT avoid hiring additional full-time staff and equated to considerable direct savings, 34% of the total ROI. To achieve the same level of value with manual methods, the study noted that the organization would have had to increase staffing by 66%. The study stated, “Contributing factors to the time savings include better automation, less time to diagnose potential problems, fewer user-access help desk tickets, and fewer security false alerts.”
“Without ISE, we would be spending a lot more time helping people connect. Now, we can diagnose 90% of the problems in 10 minutes. Doing it the old-school way would have taken a lot more time.” —Network engineering services assistant director, higher education organization
From the commissioned study conducted by Forrester Consulting on behalf of Cisco, “The Total Economic Impact of Cisco Identity Services Engine (ISE),” March 2022
Organizations need to supply fast, secure access to network resources. When they do, end users are more productive, and they can also increase collaboration with customers, partners, and suppliers. Forrester noted in the study that aligning to these business-driven outcomes created $236,000 in value, or 23% of total ROI. Forrester also noted that the increase in innovation and speed can deliver “improved business outcomes such as faster time to market, increased revenues, and higher customer satisfaction.” The value was achieved at scale across the different organizations included in the study. The director at the European media organization said that its “7000 employees were all more productive, which ‛is extremely important because TV productions are on a tight timeline.’” And an enterprise architect at the European higher education organization said it “onboards 45,000 to 55,000 devices per year and that 96% of the time it is a fully self-service and near-instantaneous experience.” ISE is increasing business value for organizations of all sizes and across all industries.
Companies are also looking to increase the value of existing solutions. A few of the organizations included in the report have matured their secure network access strategies by layering on Cisco DNA Center to deploy Software-Defined Access (SD-Access). SD-Access brings additional savings through improved policy creation and enforcement. The study cited benefits across all categories, including reducing applicable threats by 40%, reducing business user downtime, and avoiding hiring additional full-time employees. SD-Access, layered onto ISE, completes zero trust within the self-managed infrastructure, adding an additional 88% uplift and boosting a 3-year present value of $906,205.
Two things have remained constant in a world of uncertainty. The first is that change is constant, and the second is that controlling access to ensure that only trusted users and devices can gain access to trusted network resources is and will remain a top concern as organizations look to be resilient and protect the integrity of their business. Cisco Identity Services Engine (ISE) has been providing this trusted service with mature technology for over 10 years. The independent review of ISE has quantified this benefit, aligning secure network access to business outcomes and risk reduction. To learn more, download and read the entire study.
ISE social media kit for Forrester TEI study
Use this go-to-market kit, and study to help move your Cisco Identity Services Engine (ISE) Network Access Control discussions toward the quantitative benefits and ROI of deploying ISE for secure network access control.
Use this kit and study to help move your Cisco Identity Services Engine (ISE) network access and control conversations toward a more strategic one focused on zero trust for the self-managed infrastructure, or Workplace.
Forrester Consulting conducted an analysis of five organizations to uncover the business value and ROI of Cisco Identity Services Engine (ISE), the industry-leading network access control solution.
Looking to deploy ISE? Forrester conducted a study to uncover the business value and ROI of Cisco Identity Services Engine (ISE) and revealed a 191% return.
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
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The gig economy has become more prevalent in today’s world with the appeal and necessity of flexible work opportunities. Many take advantage of short-term contracts, side jobs, and freelance work to retain more control over how they spend their day and earn their income. However, the proliferation of these flexible work opportunities has transcended into the dark web, allowing individuals to conduct nefarious activities. Rather than contracting handyman or moving services on the dark web, you can find hackers contracting their website hacking services or buyers placing ads looking for a hacker to hire. These acts pose significant risks to online users, given the amount of stolen personal information on dark websites. Take a look at the activities you can expect to find on the dark web and the steps you can take to safeguard your online privacy.
The dark web is part of the public internet that search engines do not index. In other words, what happens on the dark web, stays on the dark web with no traceable records. Most people don’t realize that the dark web is not illegal despite its association with criminal activities. However, the dark web has retained a criminal reputation since it is challenging to track what goes on. As a result, criminals will often frequent the dark web to conduct a variety of illegal transactions, including hacking services.
Researchers are discovering an uptick in activity on dark web forums that includes buying and selling black hat hacking services. 90% of the activity on these forums is from people looking to hire hackers to infiltrate websites and steal databases. Additionally, 4% of the people frequenting dark web forums requested hacking services related to website hacking and malicious code injection.
Another 7% of people on the dark web are hackers contracting out their services and tools. These services and tools include web shells, a file uploaded to a server that an attacker can use to execute operating system commands, as well as access to administrative website interfaces and ready-made exploits. Many of the services offered on these forums range in specialties such as site infiltration to data extraction. As a result, they often attract a variety of customers with numerous requests.
Further, many of the ads seeking hacking services are aimed at database hacking. Those targeting databases are often financially incentivized hackers and companies out to steal their competitor’s information. Databases remain a popular target for hackers since they contain a significant amount of personal information ranging from first and last names to credit card numbers. Cybercriminals can then use this information to commit numerous crimes such as monetary theft, unemployment and tax relief fraud, and identity theft.
For example, the Canada Revenue Agency (CRA) had to suspend approximately 800,000 accounts after discovering matching credentials for sale on the dark web. In a previous data breach, hackers used login credentials to access taxpayer accounts, apply for COVID-19 relief funds, and reroute the funds into their bank accounts. Taxpayers could not log in to their accounts without first taking the necessary steps to regain safe access.
Users must protect their online presence and information as these criminal activities continue to escalate in demand. Here are the five must-dos after discovering a data breach to retain your online security.
Be one of the first to know about a data breach by leveraging security software such as McAfee Total Protection. A comprehensive security solution that includes dark web monitoring actively monitors the dark web for data breaches and exposed information. This information includes but is not limited to your date of birth, email addresses, credit card numbers, and personal identification numbers. Robust security software also provides steps for remediation after a data breach to guide the user to regain control and integrity of their data and privacy.
Companies are required to notify their customers of a data breach under the PIPEDA legislature. Be on the lookout for breach notices from relevant companies since they are often the first to know about a data breach impacting their online customers.
Create news alerts for companies that have access to your information to stay notified of the latest events. Additionally, create notifications for your bank and other financial accounts to monitor for suspicious activity such as unauthorized transactions or a drop in credit score. You will be better prepared to mitigate any cybersecurity threats with the right security software and knowledge of the latest risks.
Looking back to the 800,00 taxpayers whose accounts were suspended, they could not regain access without first changing their login credentials. Changing your login credentials such as your usernames, passwords, and security questions is a critical first step to take after any data breach.
Changing your credentials prevents hackers from accessing your personal information and ensures that you regain control over your account security. The chances of a hacker accessing your data are exceptionally high if you use the same credentials across different accounts. Thus, it’s essential to change your usernames and passwords regularly to ensure your information remains secure.
Just as important as changing your password regularly is changing your password following best practices. Create stronger passwords by using a combination of the following:
Long passwords with a minimum of 12 characters are also more effective than shorter passwords since it makes it more difficult for a hacker to guess. In sum, ensure all passwords are long, complex, and only used once. Use a password manager with a built-in generator like the one included in McAfee’s Total Protection solution to make it easier to access and manage passwords.
If your credentials are exposed in a data breach, using multifactor authentication will ensure hackers cannot access your information using only your login credentials. So even if your username and password are exposed, there is still a layer of security that hackers will not be able to bypass. Block out unauthorized login attempts by enabling multifactor authentication wherever applicable.
The dark web continues to be a primary destination for cybercrime. Online users must remain cautious about the information they retain in their online accounts and the websites with access to their personal information. Your data security and privacy are not always a guarantee, but the more precautions you take with your online safety, the better protected you will be.
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