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October is Cybersecurity Awareness Month, which is led by the U.S. government’s Cybersecurity and Infrastructure Security Agency (CISA) in conjunction with the National Cyber Security Alliance (NCSA)—a national non-profit focused on cybersecurity education & awareness. McAfee is pleased to announce that we’re a proud participant.
We live in a day and age when even lightbulbs can be hacked.
Perhaps you’ve caught the stories in the news: various devices like home cameras, smart appliances, and other Internet of Things (IoT) devices falling prey to hackers and attacks, such as when the Mirai botnet took out large swathes of the internet in 2016. As posted by Statista, estimates project that the world will have nearly 40 billion IoT devices in the next five years and upwards of 50 billion by 2030. That’s in homes and businesses alike, ranging anywhere from digital assistants, smart watches, medical devices, thermostats, vehicle fleet management devices, smart locks, and yes, even the humble lightbulb—and like our computers, laptops, smartphones, and tablets, they all need to be protected.
The reason is simple: your network is only as safe as the weakest device that’s on it. And we’re putting so much more on our networks than ever before. In effect, that means our homes have more targets for hackers than ever before as well. In the hands of a dedicated crook, one poorly protected device can open the door to your entire network—much like a thief stealing a bike by prying open the weak link in a chain lock. Therefore, so goes the saying, “If You Connect It, Protect It.”
What’s challenging is that our IoT devices don’t always lend themselves to the same sort of protections like our computers, laptops, and phones do. For example, you can’t actually install security software directly on them. However, there are things you can do to protect those devices, and the network they’re on too.
Just because that new smart device that’s caught your eye can connect to the internet doesn’t mean that it’s secure. Before you purchase, read up on reviews and comments from other customers. Look for news articles about the device manufacturer too. The fact of the matter is that some IoT device manufacturers are much better at baking security protocols into their devices than others, so look into their track record to see if you can uncover any issues with their products or security practices. Information such as this can help you make an even more informed choice.
One issue with many IoT devices is that they often come with a default username and password. This could mean that your device, and thousands of others just like it, all share the same credentials, which makes it painfully easy for a hacker to gain access to them as those default usernames and passwords are often published online.
When you purchase an IoT device, set a fresh password using a strong method of password creation. And keep those passwords safe. Instead of keeping them on a notebook or on sticky notes, consider using a password manager. It acts as a database for all your passwords and stores new codes as you create them. As always, don’t store them in an unprotected file on your computer, which can be subject to a hack or data loss.
Our banks, many of the online shopping sites we use, and numerous other accounts use two-factor authentication to make sure that we’re logging in we really are who we say we are. In short, a username and password combo is an example of one-factor authentication. The second factor in the mix is something you, and only you, own, like your mobile phone. Thus when you log in and get a prompt to enter a security code that’s sent to your mobile phone, you’re taking advantage of two-factor authentication. If your IoT device supports two-factor authentication as part of the login procedure, put it to use and get that extra layer of security.
Your router acts as the internet’s gateway into your home. From there, it works as a hub that connects all of your devices—computers, tablets, and phones, along with your IoT devices as well. That means it’s vital to keep your router secure. A quick word about routers: you typically access them via a browser window and a specific address that’s usually printed somewhere on your router. If you’re renting your router or you’ve purchased it through your internet provider, they should have help documentation that can guide you through this the process. Likewise, if you purchased your own, your manual should provide the guidance you need.
As we mentioned above, the first thing to do is change the default password and name of your router if you haven’t done so already. Again, use a strong method of password creation. Also, change the name of your router. When you choose a new one, go with name that doesn’t give away your address or identity. Something unique and even fun like “Pizza Lovers” or “The Internet Warehouse” are options that mask your identity and are memorable for you too. While you’re making that change, you can also check that your router is using an encryption method, like WPA2, which will keep your signal secure. If you’re unsure, reach out to your internet provider or check the documentation that came with your router.
Just as you can offer your guests secure access that’s separate from your own devices, creating an additional network on your router allows you to keep your computers and smartphones separate from IoT devices. This way, if an IoT device is compromised, a hacker will still have difficulty accessing your other devices, like computers and smartphones, along with the data and info that you have stored on them. You may also want to consider investing in an advanced internet router that has built-in protection and can secure and monitor any device that connects to your network.
Another line of defense that can hamper hackers is using a VPN, which allows you to send and receive data while encrypting your information so others can’t read it. When your data traffic is scrambled that way, it’s shielded from prying eyes, which helps protect your network and the devices you have connected to it.
As with our computers, laptops, phones, tablets, and apps, make sure you have the latest software updates for your IoT devices. The reasons here are the same: one, they’ll make sure you’re getting the latest functionality from your device; and two, updates often contain security upgrades. If there’s a setting that lets you receive automatic updates, enable it so that you always have the latest.
You’ve probably seen that you can control a lot of your connected things with your smartphone. We’re using them to set the temperature, turn our lights on and off, and even see who’s at the front door. With that, it seems like we can add the label “universal remote control” our smartphones—so protecting our phones has become yet more important. Whether you’re an Android owner or iOS owner, get security software installed on your phone so you can protect all the things it accesses and controls—in addition to you and the phone as well.
And of course, let’s not forget our computers and laptops. While we’ve been primarily talking about IoT devices here, it’s a good reminder that computers and laptops need protection too. Using a strong suite of security software like McAfee® Total Protection, can help defend your entire family from the latest threats and malware, make it safer to browse, and look out for your privacy too.
We’re connecting our homes and ourselves with IoT devices at an tremendous rate—now at an average of 10 connected devices in our homes in the U.S. Gone by are the days when all we had was a computer or phone or two to look after. Now, even when we’re not in front of a laptop or have a smartphone in our hand, we’re still online, nearly all the time. Take this week to make sure that what you’ve connected is protected. Even that little lightbulb.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Cybersecurity Awareness Month: If You Connect It, Protect It appeared first on McAfee Blogs.
These days, work and home mean practically the same thing. Our house is now an office space or a classroom, so that means a lot of our day-to-day happens online. We check emails, attend virtual meetings, help our children distance learn, use social media platforms to check in on our friends and family – our entire lives are digital! This increase in connectivity could mean more exposure to threats – but it doesn’t have to. That’s why this National Cybersecurity Awareness Month (NCSAM) you should learn what it means to be cyber smart.
In our third blog for this NCSAM this year, we examine what that entails. Let’s dive in.
Stay Secure While Working Remote
According to Stanford research, almost twice as many employees work from home than at the office in the U.S. in response to the COVID-19 pandemic. And this new work-from-home economy is probably only going to expand in the future. Your pets and children will continue to make surprise guest appearances on work calls, or you may continue your new job hunt from the kitchen table. But as you work on juggling your work life and personal life at home base, this doesn’t mean that you should have to juggle security threats too.
The new WFH landscape has also brought about increased risk from . Unlike corporate offices – which usually have IT staff responsible for making any necessary network security updates and patches – users’ home network security is in their own hands. This means users must ensure that their Wi-Fi connections are private and locked with a complex password or employ the help of a VPN to prevent hackers from infiltrating your work.
Be Cybersmart While Distance Learning
Work isn’t the only element of consumers’ lives that’s recently changed – school is also being conducted out of many students’ homes as they adapt to distance learning. As a result, parents are now both professionals and teachers, coaching students through new online learning obstacles. But as more students continue their curriculum from home and online activity increases, so does the possibility of exposure to inappropriate content or other threats.
For instance, the transition to distance learning has led to an increase in online students to lose valuable time meant to be spent on their education.
To help ensure that learning from home goes as smoothly as possible, parents must stay updated on the threats that could be lurking around the corner of their children’s online classrooms. Take the time to secure all the devices that power your kids’ learning with a comprehensive security solution.
Of course, everyone needs to find a balance between work, school, and play! These days, that means scavenging the internet for new content to help keep entertained at home. In fact, according to Nielson, there was an 85% increase in American streaming rates in the first three weeks of March this year compared to March 2019 reports. However, causing users to turn to other less secure alternatives such as illegal downloads and links to “free” content riddled with malware. This could open consumers up to a whole host of threats.
Users looking to stream the latest TV show or movie should be cautious and only access entertainment content directly from a reliable source. The safest thing to do is to subscribe to a streaming site that offers the content or download the movie from credible websites, instead of downloading a “free” version from a website that could contain malware.
We all need to be cybersmart and aware of the threats that come with our lifestyle changes. By following these pointers, you can block threats from impacting your new day-to-day and ensure security is one less thing to worry about. When looking ahead to the future, incorporate the aforementioned pointers into your digital life so that you are prepared to take on whatever the evolving security landscape brings – now that’s being cybersmart!
Stay Updated
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, look out for our other National Cybersecurity Awareness Month blogs, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Stay Connected and Protected During Work, School, and Play appeared first on McAfee Blogs.
Only 57% of women in the U.S. are working or looking for work right now—the lowest rate since 1988.
That telling data point is just one of several that illustrate a stark contrast in these stark times: of the millions who’ve seen their employment affected by the pandemic, women have been hardest hit.
According to the U.S. Bureau of Labor Statistics (BLS), some 2.3 million women left the workforce between the start of the pandemic and January 2021. Meanwhile, the BLS statistic for the number of men who left the U.S. workforce in that same period was 1.8 million. With International Women’s Day here, it’s time we ask ourselves how we can stem this inordinately sized tide of hard-working and talented women from leaving the workforce.
A broader BLS statistic provides a further perspective: a total of 4,637,000 payroll jobs for women have been lost in total since the pandemic began in the U.S. alone. That ranges from executive roles, jobs in retail, and educators, to work in public service and more. Of those jobs lost, about one third of women aged 25-44 cited that childcare was the reason for that unemployment.
Combine that with the fact that globally women carry out at least two and a half times more unpaid household and care work than men, and a global gender pay gap of 23%, it’s easy to see why millions of women have simply dropped out of the workforce to manage children and home schooling—even in the instances where employment is available.
Not that this should surprise us. For example, just a few years before the pandemic, research showed that few Americans wanted to revert to the traditional roles of women at home and men in the workplace. However, when push came to shove, the Pew Research showed that women most often made compromises when needs at home conflicted with work. And now we’ve seen that sentiment come home to roost. On a massive scale.
Put plainly, when the pandemic pushed, women’s working lives predominantly went over the edge.
Within these facts and figures, I’d like to focus on the women who are working remotely while caring for their families, whether that’s their children, elders in their lives, or even a mix of both. What can we do, as employers, leaders, and co-workers in our businesses to better support them?
As early as June, Forbes reported that women were reducing their working hours at a rate four to five times greater than men, ostensibly to manage a household where everything from daycare, school, elder care, and work all take place under the same roof. The article went on to cite ripple-effect concerns in the wake of such reductions like the tendency to pursue less-demanding work, greater vulnerability to layoffs, and reduced likelihood for promotion. In fact, one study conducted in the U.S. last summer found that 34% of men with children at home say they’ve received a promotion while working remotely, while only 9% of women with children at home say the same.
In an interview with the BBC, Melinda Gates, the Co-Chair of the Bill and Melinda Gates Foundation, stated her views on the situation succinctly: “I hope Covid-19 forces us to confront how unsustainable the current arrangement is—and how much we all miss out on when women’s responsibilities at home limit their ability to contribute beyond it. The solutions lie with governments, employers, and families committed to doing things more equitably.” I agree. This is a problem for us to solve together.
As for the role of employers and leaders in the solution, some thinking presented in The Harvard Business Review caught my eye. The article, “3 Ways Companies Can Retain Working Moms Right Now” focuses on what employers can do to better support the women in their workforce. The three ingredients the authors propose are:
If we think about the stressors we all face, this simple recipe actually reveals some depth. It takes knowing, and engaging with, employees perhaps more greatly than before. One sentence in the conclusion struck me in particular:
“It is no longer an option for managers to pretend that their employees do not have lives outside of their jobs, as these evaporated boundaries between home and work are not going away anytime soon.”
I see this every practically every day when I meet with my team. I’m sure you’ve seen it as well. With our laptop cameras on for sometimes hours a day, we’ve all caught glimpses into our coworker’s lives outside the office, seen that 7am meeting rescheduled for 8am to accommodate a busy breakfast rush with the family, or even kiddos pop into the frame during a call to say “hi.” What we may not see is just how much of a struggle that could be for some in the long haul.
Enter again those notions of providing certainty and clarity, rightsizing job expectations, and showing empathy. While not the end-all-be-all answers, they provide a starting point. As employers and leaders, if we can minimize the x-factors, adapt the workloads, and show compassion as we navigate the road to recovery, we can retain employees—and at least mitigate some of the stressors that are pushing women out of their jobs and careers during this pandemic. Exceptional employers and leaders have always done this. And now, in exceptional times, I believe it must become the norm.
Likewise, for co-workers, it’s absolutely okay to check in with people on your team, your vendors, your clients, and other people in your network and simply ask how they’re doing. I’ve had many meetings where we informally go around the horn and talk about what’s going on outside of work. The shared experience of working remotely has a way of creating new norms, and perhaps starting a meeting with an informal check-in way on occasion is one of them.
This is an opportunity to listen, simply so someone can feel better by being heard, and so that we can pinpoint places where we can come in and offer some support.
Some challenges women are facing are beyond our capacity to help firsthand, yet we can identify them when we see them. If you or someone you know is struggling, here are a few resources in the U.S. that can help:
The Office on Women’s Health, part of the U.S. Department of Health & Human services, offers a wealth of resources on its website, along with a help line that can provide further resources as well.
The National Institute of Mental Health has an extended list of articles, resources, and links to services that can provide immediate help for people who are struggling to cope or who are in crisis.
A Better Balance is a nonprofit legal advocacy group that “uses the power of the law to advance justice for workers, so they can care for themselves and their loved ones without jeopardizing their economic security.” They offer a confidential help line that can provide people with information about their workplace rights.
The National Women’s Law Center offers complementary legal consultations and with questions about accessing paid sick leave and paid leave to care for a child whose school or childcare provider is closed because of COVID-19.
As women leave the workforce worldwide, we’ve seen organizations lose precious talent, and we’ve seen women sacrifice their livelihoods and career paths. As such, the pandemic has exacted hard and human costs, ones that have fallen on women in outsized ways.
A problem of this scope is one for us to solve collectively. Apart from the bigger, broader solutions that may be forthcoming, as the employers and co-workers of women, there’s something we can do right now: reach out, listen, and act. These days call for more empathy and adaptation than ever before, particularly for the hard-working women who are doing it all—and then some.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Supporting the Women Most Affected by the Pandemic appeared first on McAfee Blogs.
With so many of us relying on the internet in ways we simply haven’t before, it follows that a safer internet is more important than ever before too.
June marks Internet Safety Month, a time where we can look back at the past year and realize that the internet was more than just a coping mechanism during the pandemic, it evolved into a survival tool.
Our research published earlier this year showed how. It found that we relied heavily on the internet for our banking, personal finance, shopping, and even healthcare—not to mention the ways we worked, studied, and kept in touch with each other online during the pandemic. For millions of families globally, the internet was their connection to the rest of the world.
None of that would have been possible without a safer internet that we can trust. The truth is, part of creating a safer internet rests with us—the people who use it. When we take steps to protect ourselves and our families, we end up helping protect others as well. How we act online, how we secure our data and devices, how we take responsibility for our children, all of it affects others.
Here are just a few ways you can indeed make a safer internet for your family, and by extension, safer for others too:
Start with the basics: get strong protection for your computers and laptops. And that means more than basic antivirus. Using a comprehensive suite of security software like McAfee® Total Protection can help defend your entire family from the latest threats and malware, make it safer to browse, help steer you clear of potential fraud, and look out for your privacy too.
Protecting your smartphones and tablets is a must nowadays as well. We’re using them to send money with payment apps. We’re doing our banking on them. And we’re using them as a “universal remote control” to do things like set the alarm, turn our lights on and off and even see who’s at the front door. Whether you’re an Android owner or iOS owner, get security software installed on your smartphones and tablets so you can protect all the things they access and control.
Another thing that comprehensive security software can do is create and store unique passwords for all your accounts and automatically use them as you surf, shop, and bank. Further, it can keep those passwords safe—unlike when they’re stored in an unprotected file on your computer, which can be subject to a hack or data loss—or sticky notes that can simply get lost.
With stories of data breaches and identity theft making the news on a regular basis, there’s plenty of focus on the things we can do to protect ourselves from identity theft. However, children can be targets of identity theft as well. The reason is, they’re high-value targets for hackers. Their credit reports are clean, and it’s often years before parents become aware that their child’s identity was stolen, such as when the child enters adulthood and rents an apartment or applies for their first credit card.
One way you can spot and even prevent identity theft is by checking your child’s credit report. Doing so will uncover any inconsistencies or outright instances of fraud and put you on the path to set them straight. In the U.S., you can do this for free once a year. Just drop by the FTC website for details on your free credit report. And while you’re at it, you can go and do the same for yourself.
You can take your protection a step further by freezing your child’s credit. A freeze will prevent access to your child’s report and thus prevent any illicit activity. In the U.S., you’ll need to create a separate freeze with each of the three major credit reporting agencies (Equifax, Experian, and TransUnion). It’s free to do so, yet you’ll have to do a little legwork to prove that you’re indeed the child’s parent or guardian.
Smartphone safety for kids is a blog topic in itself. Several topics, actually—such as when it’s the “right” time to get a child their first smartphone, how they can stay safe while using them, placing limits on their screen time, and so on.
Taking it from square one, make sure that all your smartphones are protected like we called out above—whether it’s yours or your child’s. From there, there are eight easy steps you can take to hack-proof your family’s smartphones, such as juicing up your passwords, making sure the apps on them are safe and setting your smartphone to automatic updates.
If you’re on the fence about getting your child their first smartphone, you’re certainly not alone. So many parents are drawn to the idea of being able to get in touch with their children easily, and even track their whereabouts, yet they’re concerned that a smartphone is indeed too much phone for younger children. They simply don’t want to expose their children to the broader internet just yet.
The good news is that there are plenty of smartphone alternatives for kids. Streamlined flip phones are still a fine option for parents and kids, as are cellular walkie-talkies and new lines of devices designed specifically with kids in mind.
And if you’re ready to make the jump, check out our tips for keeping your child safe when you purchase their first smartphone. From basic security and parental controls to keeping tabs on your child’s activity and your role in keeping them safe, this primer makes for good reading, and good sharing with other parents too, when you get serious about making that purchase.
Cyberbullying is another broad and in-depth topic that we cover in our blogs quite often, and for good reason. Data from the Cyberbullying Research Center shows that an average of more than 27% of kids have experienced cyberbullying over the past 13 years. In 2019, that figure was as high as 36.5%. Without question, it’s a problem.
What exactly is cyberbullying? Stopbullying.gov defines it as:
“Cyberbullying is bullying that takes place over digital devices like cell phones, computers, and tablets. Cyberbullying can occur through SMS, Text, and apps, or online in social media, forums, or gaming where people can view, participate in, or share content. Cyberbullying includes sending, posting, or sharing negative, harmful, false, or mean content about someone else. It can include sharing personal or private information about someone else causing embarrassment or humiliation.”
Part of the solution is knowing how to spot cyberbullying and likewise taking steps to minimize its impact if you see it happening to your child or someone else’s. The important thing is to act before serious damage sets in or even a criminal act can occur.
The painful truth is that someone’s child is doing the bullying, and what could be more painful than finding out your child is doing the bullying? If you suspect this is happening, or have seen evidence that it’s indeed happening, act right away. Our article “Could Your Child (Glup) be the One Cyberbullying,” outlines ten steps you can take right away.
If you’ve taken steps to solve a situation involving cyberbullying and nothing has worked, know there are cyberbullying resources that can help. Likewise, don’t hesitate to contact your child’s school for assistance. Many schools have policies in place that address cyberbullying amongst their students, whether the activity occurred on campus or off.
With all the emphasis on technology, it’s easy to forget that behind every attack on the internet, there’s a person. A safer internet relies on how we treat each other and how we carry ourselves on the internet (which can be quite different from how we carry ourselves in face-to-face interactions).
With that, National Internet Safety Month presents a fine opportunity to pause and consider how we’re acting online. Very Well Family put together an article on internet etiquette for kids, which covers everything from the online version of “The Golden Rule” to ways you can steer clear of rudeness and drama.
Granted, we can’t control the behavior of others. Despite your best efforts, you or your children may find themselves targeted by poor or hurtful behavior online. For guidance on how to handle those situations, check out our article on internet trolls and how to handle them. There’s great advice in there for everyone in the family.
If we didn’t know it already, the past year proved that a safer internet isn’t a “nice to have.” It’s vital—a trusted resource we can’t do without. Take time this month to consider your part in that, what you can do to make your corner of the internet safer and a thriving place that everyone can enjoy.
The post A Safer Internet for You, Your Family, and Others Too appeared first on McAfee Blogs.
International Women’s Day serves as an important reminder that each and every one of us plays a role in recognizing and addressing gender bias. Together, we can make a difference in creating a more equitable world for all.
At McAfee, we know that genuine change requires continuous commitment. And while we’re proud of the efforts we’re making as a company – from being the first cybersecurity company to achieve global pay parity (and maintain it), to expanded time off for new parents, to a woman on every hiring panel to help remove bias – we know there is more to do.
This International Women’s Day and beyond, McAfee team members around the globe share how they’ll continue to advance inclusion and gender equality by actively working to #BreakTheBias.
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JaffarSadhik
Software Quality Engineer (India) A gender equal world starts with a change. A change within families, a change with perspectives, a change among society!
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Arathi Program Manager (Canada) I am helping to #BreakTheBias by teaching my son that both boys and girls, men and women can do it all.
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Krupali
Sr Market Research Analyst (USA) We need to think differently. Women have, are and will always be quintessential architects of society. Together we can #BreakTheBias
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Ambareen Software Engineer (UK) Collectively we can all #BreakTheBias! I am doing my part and learning from my mum and helping the next generation believe in themselves irrespective of gender.
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Kevin Real Estate & Workplace Strategy (Ireland) Equality can only be achieved if diversity, difference and qualities of woman are truly valued. We must work together to acknowledge and #BreakTheBias.
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Darya Channel Marketing (Australia) Bias against anyone for simply being different, limits our growth and is a significant waste of talent, energy and happiness. I commit to taking an active role in questioning perceptions to do my part to influence change.
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Natalia Software Sales (Canada) I will help #BreakTheBias by raising and supporting a strong independent young adult and setting an example for her. I do so by choosing my career path while leading and growing personally and professionally!
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Winnie Talent Acquisition Partner (Australia) I will #BreakTheBias by addressing and challenging gender stereotypes.
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Aisling Senior People Partner (Ireland) I will help #BreakTheBias by encouraging conversations around diversity, challenging myself and others to consider where we can make changes that will have a positive impact.
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Join McAfee and millions of others around the world in celebrating International Women’s Day by sharing how you’ll #BreakTheBias.
Interested in building your career at a company that helps women thrive? Search our openings!
The post McAfee Teammates Share How They’ll Help #BreakTheBias this International Women’s Day appeared first on McAfee Blog.
The White House recently reissued a warning to American businesses in response to the unprecedented economic sanctions the U.S. has imposed on Russia for the Ukraine invasion, stating, “There is now evolving intelligence that Russia may be exploring options for potential cyberattacks.”
Along with this statement, the White House published a fact sheet outlining the new and ongoing steps the government is taking to protect its infrastructure and technologies, along with steps that private businesses can take to protect themselves from attacks as well.
Of course, any successful attack on government operations and the operations of private businesses could potentially affect households as well—such as in the case of data breaches where data or information is stolen from a system, often the personal data and information of individuals.
Word of potential attacks understandably leaves people feeling uncertain and may further leave them wondering if there’s anything they can do to protect themselves. With regards to data breaches and the cases of identity theft that typically follow, there are several steps people can take to keep safer online.
Let’s break down what a data breach looks like, how it can affect you, and what you can do in advance of a breach to protect yourself.
We’ve certainly seen data breaches make the news over the years, which are often (but not always) associated with malicious hackers or hacker organizations. A quick list of some of the largest and most impactful breaches we’ve seen in recent years:
Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location.
What differs with the White House warning is who may end up being behind these potential attacks—a nation-state rather than what are financially motivated hackers or hacking groups. (Some research indicates that nearly 90% of breaches are about the money.) However, the result is the same. Your personal information winds up loose in the world and possibly in the hands of a bad actor.
The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.
Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:
As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.)
The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.
With this information in hand, a crook can commit several types of identity crimes—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get an ID issued in your name as well.
Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or another gain.
The succinct answer is to sign up for an identity protection service. It can monitor dozens of types of personal information and then alert you if any of them are possibly being misused, so you can address any issues right away before they become a potentially much bigger problem.
Further, pairing identity protection with online protection software can protect you even more. With an all-up view of your overall online security—how well you’re protecting yourself and your identity online—it can guide you through steps that can shore up your protection and make you safer still.
When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps.
Given the possibility that your password may be in the hands of a bad actor, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.
If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed.
As outlined above, identity protection like ours can monitor a broad set of your personal information and provide you guidance for making it more secure, in addition to getting help from a professional recovery specialist.
For an even closer look at identity theft, we have two articles that can help guide the way if you think you’re a victim, each featuring a series of straightforward steps you can take to set matters right:
No matter how uncertain news of possible cyberattacks may any of us feel, you can take steps to set some of that uncertainty aside. An identity protection service is a strong first move against possible identity theft, as is pairing it with online protection software that keeps you safer online overall. Likewise, knowing the signs of possible identity theft and what you can do to address it right away offer further assurance still—like having the services of a professional recovery specialist to help.
In all, there’s no need to leave yourself wondering at the news from the White House. As an individual, you have it in your power to make yourself and your family safer than they are now.
The post White House Announces Possible Rise in Cyberattacks—What You Can Do to Stay Safe appeared first on McAfee Blog.
The U.S. Drug Enforcement Administration (DEA) says it is investigating reports that hackers gained unauthorized access to an agency portal that taps into 16 different federal law enforcement databases. KrebsOnSecurity has learned the alleged compromise is tied to a cybercrime and online harassment community that routinely impersonates police and government officials to harvest personal information on their targets.
Unidentified hackers shared this screenshot of alleged access to the Drug Enforcement Administration’s intelligence sharing portal.
On May 8, KrebsOnSecurity received a tip that hackers obtained a username and password for an authorized user of esp.usdoj.gov, which is the Law Enforcement Inquiry and Alerts (LEIA) system managed by the DEA.
KrebsOnSecurity shared information about the allegedly hijacked account with the DEA, the Federal Bureau of Investigation (FBI), and the Department of Justice, which houses both agencies. The DEA declined to comment on the validity of the claims, issuing only a brief statement in response.
“DEA takes cyber security and information of intrusions seriously and investigates all such reports to the fullest extent,” the agency said in a statement shared via email.
According to this page at the Justice Department website, LEIA “provides federated search capabilities for both EPIC and external database repositories,” including data classified as “law enforcement sensitive” and “mission sensitive” to the DEA.
A document published by the Obama administration in May 2016 (PDF) says the DEA’s El Paso Intelligence Center (EPIC) systems in Texas are available for use by federal, state, local and tribal law enforcement, as well as the Department of Defense and intelligence community.
EPIC and LEIA also have access to the DEA’s National Seizure System (NSS), which the DEA uses to identify property thought to have been purchased with the proceeds of criminal activity (think fancy cars, boats and homes seized from drug kingpins).
“The EPIC System Portal (ESP) enables vetted users to remotely and securely share intelligence, access the National Seizure System, conduct data analytics, and obtain information in support of criminal investigations or law enforcement operations,” the 2016 White House document reads. “Law Enforcement Inquiry and Alerts (LEIA) allows for a federated search of 16 Federal law enforcement databases.”
The screenshots shared with this author indicate the hackers could use EPIC to look up a variety of records, including those for motor vehicles, boats, firearms, aircraft, and even drones.
Claims about the purloined DEA access were shared with this author by “KT,” the current administrator of the Doxbin — a highly toxic online community that provides a forum for digging up personal information on people and posting it publicly.
As KrebsOnSecurity reported earlier this year, the previous owner of the Doxbin has been identified as the leader of LAPSUS$, a data extortion group that hacked into some of the world’s largest tech companies this year — including Microsoft, NVIDIA, Okta, Samsung and T-Mobile.
That reporting also showed how the core members of LAPSUS$ were involved in selling a service offering fraudulent Emergency Data Requests (EDRs), wherein the hackers use compromised police and government email accounts to file warrantless data requests with social media firms, mobile telephony providers and other technology firms, attesting that the information being requested can’t wait for a warrant because it relates to an urgent matter of life and death.
From the standpoint of individuals involved in filing these phony EDRs, access to databases and user accounts within the Department of Justice would be a major coup. But the data in EPIC would probably be far more valuable to organized crime rings or drug cartels, said Nicholas Weaver, a researcher for the International Computer Science Institute at University of California, Berkeley.
Weaver said it’s clear from the screenshots shared by the hackers that they could use their access not only to view sensitive information, but also submit false records to law enforcement and intelligence agency databases.
“I don’t think these [people] realize what they got, how much money the cartels would pay for access to this,” Weaver said. “Especially because as a cartel you don’t search for yourself you search for your enemies, so that even if it’s discovered there is no loss to you of putting things ONTO the DEA’s radar.”
The DEA’s EPIC portal login page.
The login page for esp.usdoj.gov (above) suggests that authorized users can access the site using a “Personal Identity Verification” or PIV card, which is a fairly strong form of authentication used government-wide to control access to federal facilities and information systems at each user’s appropriate security level.
However, the EPIC portal also appears to accept just a username and password, which would seem to radically diminish the security value of requiring users to present (or prove possession of) an authorized PIV card. Indeed, KT said the hacker who obtained this illicit access was able to log in using the stolen credentials alone, and that at no time did the portal prompt for a second authentication factor.
It’s not clear why there are still sensitive government databases being protected by nothing more than a username and password, but I’m willing to bet big money that this DEA portal is not only offender here. The DEA portal esp.usdoj.gov is listed on Page 87 of a Justice Department “data inventory,” which catalogs all of the data repositories that correspond to DOJ agencies.
There are 3,330 results. Granted, only some of those results are login portals, but that’s just within the Department of Justice.
If we assume for the moment that state-sponsored foreign hacking groups can gain access to sensitive government intelligence in the same way as teenage hacker groups like LAPSUS$, then it is long past time for the U.S. federal government to perform a top-to-bottom review of authentication requirements tied to any government portals that traffic in sensitive or privileged information.
I’ll say it because it needs to be said: The United States government is in urgent need of leadership on cybersecurity at the executive branch level — preferably someone who has the authority and political will to eventually disconnect any federal government agency data portals that fail to enforce strong, multi-factor authentication.
I realize this may be far more complex than it sounds, particularly when it comes to authenticating law enforcement personnel who access these systems without the benefit of a PIV card or government-issued device (state and local authorities, for example). It’s not going to be as simple as just turning on multi-factor authentication for every user, thanks in part to a broad diversity of technologies being used across the law enforcement landscape.
But when hackers can plunder 16 law enforcement databases, arbitrarily send out law enforcement alerts for specific people or vehicles, or potentially disrupt ongoing law enforcement operations — all because someone stole, found or bought a username and password — it’s time for drastic measures.
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The 911 service as it exists today.
For the past seven years, an online service known as 911 has sold access to hundreds of thousands of Microsoft Windows computers daily, allowing customers to route their Internet traffic through PCs in virtually any country or city around the globe — but predominantly in the United States. 911 says its network is made up entirely of users who voluntarily install its “free VPN” software. But new research shows the proxy service has a long history of purchasing installations via shady “pay-per-install” affiliate marketing schemes, some of which 911 operated on its own.
911[.]re is one of the original “residential proxy” networks, which allow someone to rent a residential IP address to use as a relay for his/her Internet communications, providing anonymity and the advantage of being perceived as a residential user surfing the web.
From a website’s perspective, the IP traffic of a residential proxy network user appears to originate from the rented residential IP address, not from the proxy service customer. These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
Residential proxy services are often marketed to people seeking the ability to evade country-specific blocking by the major movie and media streaming providers. But some of them — like 911 — build their networks in part by offering “free VPN” or “free proxy” services that are powered by software which turns the user’s PC into a traffic relay for other users. In this scenario, users indeed get to use a free VPN service, but they are often unaware that doing so will turn their computer into a proxy that lets others use their Internet address to transact online.
The current prices for 911’s proxies.
Researchers at the University of Sherbrooke in Canada recently published an analysis of 911, and found there were roughly 120,000 PCs for rent via the service, with the largest number of them located in the United States.
“The 911[.]re network uses at least two free VPN services to lure its users to install a malware-like software that achieves persistence on the user’s computer,” the researchers wrote. “During the research we identified two free VPN services that [use] a subterfuge to lure users to install software that looks legitimate but makes them part of the network. These two software are currently unknown to most if not all antivirus companies.”
A depiction of the Proxygate service. Image: University of Sherbrooke.
The researchers concluded that 911 is supported by a “mid scale botnet-like infrastructure that operates in several networks, such as corporate, government and critical infrastructure.” The Canadian team said they found many of the 911 nodes available for rent were situated within several major US-based universities and colleges, critical infrastructures such as clean water, defense contractors, law enforcement and government networks.
Highlighting the risk that 911 nodes could pose to internal corporate networks, they observed that “the infection of a node enables the 911.re user to access shared resources on the network such as local intranet portals or other services.”
“It also enables the end user to probe the LAN network of the infected node,” the paper continues. “Using the internal router, it would be possible to poison the DNS cache of the LAN router of the infected node, enabling further attacks.”
The 911 user interface, as it existed when the service first launched in 2016.
A review of the clues left behind by 911’s early days on the Internet paint a more complete picture of this long-running proxy network. The domain names used by 911 over the years have a few common elements in their original WHOIS registration records, including the address ustraffic@qq.com and a Yunhe Wang from Beijing.
That ustraffic email is tied to a small number of interesting domains, including browsingguard[.]com, cleantraffic[.]net, execlean[.]net, proxygate[.]net, and flashupdate[.]net.
A cached copy of flashupdate[.]net available at the Wayback Machine shows that in 2016 this domain was used for the “ExE Bucks” affiliate program, a pay-per-install business which catered to people already running large collections of hacked computers or compromised websites. Affiliates were paid a set amount for each installation of the software, with higher commissions for installs in more desirable nations, particularly Europe, Canada and the United States.
“We load only one software — it’s a Socks5 proxy program,” read the message to ExE Bucks affiliates. The website said affiliates were free to spread the proxy software by any means available (i.e. “all promotion methods allowed”). The website’s copyright suggests the ExE Bucks affiliate program dates back to 2012.
A cached copy of flashupdate[.]net circa 2016, which shows it was the home of a pay-per-install affiliate program that incentivized the silent installation of its software. “FUD” in the ad above refers to software and download links that are “Fully UnDetectable” as suspicious or malicious by all antivirus software.
Another domain tied to the ustraffic@qq.com email in 2016 was ExeClean[.]net, a service that advertised to cybercriminals seeking to obfuscate their malicious software so that it goes undetected by all or at least most of the major antivirus products on the market.
“Our technology ensures the maximum security from reverse engineering and antivirus detections,” ExEClean promised.
The Exe Clean service made malware look like goodware to antivirus products.
Yet another domain connected to the ustraffic email is p2pshare[.]net, which advertised “free unlimited internet file-sharing platform” for those who agreed to install their software.
p2pshare.net, which bundled 911 proxy with an application that promised access to free unlimited internet file-sharing.
Still more domains associated with ustraffic@qq.com suggest 911’s proxy has been disguised as security updates for video player plugins, including flashplayerupdate[.]xyz, mediaplayerupdate[.]xyz, and videoplayerupdate[.]xyz.
The earliest version of the 911 website available from the Wayback Machine is from 2016. A sister service called proxygate[.]net launched roughly a year prior to 911 as a “free” public test of the budding new residential proxy service. “Basically using clients to route for everyone,” was how Proxygate described itself in 2016.
For more than a year after its founding, the 911 website was written entirely in Simplified Chinese. The service has only ever accepted payment via virtual currencies such as Bitcoin and Monero, as well as Alipay and China UnionPay, both payment platforms based in China.
Initially, the terms and conditions of 911’s “End User License Agreement (EULA) named a company called Wugaa Enterprises LLC, which was registered in California in 2016. Records from the California Secretary of State office show that in November 2016, Wugaa Enterprises said it was in the Internet advertising business, and had named as its CEO as one Nicolae Aurelian Mazgarean of Brasov, Romania.
A search of European VAT numbers shows the same Brasov, RO address tied to an enterprise called PPC Leads SRL (in the context of affiliate-based marketing, “PPC” generally refers to the term “pay-per-click”).
911’s EULA would later change its company name and address in 2017, to International Media Ltd. in the British Virgin Islands. That is the same information currently displayed on the 911 website.
The EULA attached to 911 software downloaded from browsingguard[.]com (tied to the same ustraffic@qq email that registered 911) references a company called Gold Click Limited. According to the UK Companies House, Gold Click Limited was registered in 2016 to a 34-year-old Yunhe Wang from Beijing City. Many of the WHOIS records for the above mentioned domains also include the name Yunhe Wang, or some variation thereof.
In a response to questions from KrebsOnSecurity, 911 said the researchers were wrong, and that 911 has nothing to do with any of the other domains mentioned above.
“We have 911 SDK link and how it works described clearly in the “Terms of use” of affiliated partners products, and we have details of how the community powered network works on our webpages,” read an email response.
“Besides that, for protecting the end users, we banned many domains’ access and blocked the vulnerable ports, e.g. spamming emails, and torrent is not possible from the 911 network,” the reply continued. “Same as scanning and many others…Accessing to the Lan network and router is also blocked. We are monitoring 911 user’s account closely, once any abnormal behavior detected, we suspend the user’s account right away.”
911 has remained one of the most popular services among denizens of the cybercrime underground for years, becoming almost shorthand for connecting to that “last mile” of cybercrime. Namely, the ability to route one’s malicious traffic through a computer that is geographically close to the consumer whose credit card they’re about to charge at some website, or whose bank account they’re about to empty.
Given the frequency with which 911 has been praised by cybercrooks on the top forums, it was odd to find the proprietors of 911 do not appear to have created any official support account for the service on any of several dozen forums reviewed by this author going back a decade. However there are two cybercriminal identities on the forums that have responded to individual 911 help requests, and who promoted the sale of 911 accounts via their handles.
Both of these identities were active on the crime forum fl.l33t[.]su between 2016 and 2019. The user “Transfer” advertised and sold access to 911 from 2016 to 2018, amid many sales threads where they advertised expensive electronics and other consumer goods that were bought online with stolen credit cards.
In a 2017 discussion on fl.l33t[.]su, the user who picked the handle “527865713” could be seen answering private messages in response to help inquiries seeking someone at 911. That identity is tied to an individual who for years advertised the ability to receive and relay large wire transfers from China.
One ad from this user in 2016 offered a “China wire service” focusing on Western Union payments, where “all transfers are accepted in China.” The service charged 20 percent of all “scam wires,” unauthorized wire transfers resulting from bank account takeovers or scams like CEO impersonation schemes.
In August 2021, 911’s biggest competitor — a 15-year-old proxy network built on malware-compromised PCs called VIP72 — abruptly closed up shop. Almost overnight, an overwhelming number of former VIP72 customers began shifting their proxy activities to 911.
The login page for VIP72, until recently 911’s largest competitor.
That’s according to Riley Kilmer, co-founder of Spur.us — a security company that monitors anonymity services. Kilmer said 911 also gained an influx of new customers after the Jan. 2022 closure of LuxSocks, another malware-based proxy network.
“911’s user base skyrocketed after VIP72 and then LuxSocks went away,” Kilmer said. “And it’s not hard to see why. 911 and VIP72 are both Windows-based apps that operate in a similar way, where you buy private access to IPs.”
Kilmer said 911 is interesting because it appears to be based in China, while nearly all of the other major proxy networks are Russian-backed or Russian-based.
“They have two basic methods to get new IPs,” Kilmer said. “The free VPN apps, and the other is trojanized torrents. They’ll re-upload Photoshop and stuff like that so that it’s backdoored with the 911 proxy. They claim the proxy is bundled with legitimate software and that users all agree to their Terms of Service, meanwhile they can hide behind the claim that it was some affiliate who installed the software, not them.”
Kilmer said at last count, 911 had nearly 200,000 proxy nodes for sale, spanning more than 200 countries: The largest geographic concentration is the United States, where more than 42,000 proxies are currently for rent by the service.
Beware of “free” or super low-cost VPN services. Proper VPN services are not cheap to operate, so the revenue for the service has to come from somewhere. And there are countless “free” VPN services that are anything but, as we’ve seen with 911.
In general, the rule of thumb for transacting online is that if you’re not the paying customer, then you and/or your devices are probably the product that’s being sold to others. Many free VPN services will enlist users as VPN nodes for others to use, and some even offset costs by collecting and reselling data from their users.
All VPN providers claim to prioritize the privacy of their users, but many then go on to collect and store all manner of personal and financial data from those customers. Others are fairly opaque about their data collection and retention policies.
I’ve largely avoided wading into the fray about which VPN services are best, but there are so many shady and just plain bad ones out there that I’d be remiss if I didn’t mention one VPN provider whose business practices and transparency of operation consistently distinguish them from the rest. If maintaining your privacy and anonymity are primary concerns for you as a VPN user, check out Mullvad.net.
Let me make clear that KrebsOnSecurity does not have any financial or business ties to this company (for the avoidance of doubt, this post doesn’t even link to them). I mention it only because I’ve long been impressed with their candor and openness, and because Mullvad goes out of its way to discourage customers from sharing personal or financial data.
To that end, Mullvad will even accept mailed payments of cash to fund accounts, quite a rarity these days. More importantly, the service doesn’t ask users to share phone numbers, email addresses or any other personal information. Nor does it require customers to create passwords: Each subscription can be activated just by entering a Mullvad account number (woe to those who lose their account number).
I wish more companies would observe this remarkably economical security practice, which boils down to the mantra, “You don’t have to protect what you don’t collect.”
Update, July 24, 11:15 a.m. ET: 911’s homepage now includes a banner saying the service has halted new registrations and payments. “We are reviewing our network and adding a series of security measures to prevent misuse of our services,” the message reads. “Proxy balance top-up and new user registration are closed. We are reviewing every existing user, to ensure their usage is legit and [in] compliance with our Terms of Service.”
Update, July 30, 10:07 a.m. ET: 911 announced on July 28 that it is permanently closing down, following a series of data breaches this month that 911 says resulted in the deletion of customer data.
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