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What is ATM Skimming?

By McAfee

Ever hear of a crime called skimming? It may not be as dramatic a crime as assault or Ponzi schemes, but it can cause significant problems to you as your  savings account can be wiped out in a flash.

Picture a scrawny nerd tampering with an automated teller machine (ATM)—the machine you use with your debit card to get cash. The thief places a device over the slot through which you slide your debit card. You have no idea it’s there. You swipe your card, and the device “skims” or reads your card’s information. In the middle of the night, the thief creeps back, removes the skimming device, downloads your data, burns it to a blank ATM card, makes a fat withdrawal and goes home with the loot. Or they could download your information from the skimmer and then use your information to make online purchases or access your account. Either way, they could clean you out before you wake up next morning!

Now, to be successful, the criminal not only needs a skimming device, they also need to attach a tiny wireless camera to capture your PIN.  These cameras are usually concealed in the lighting fixture above the keypad, in a brochure near the machine, or attached directly to the ATM.

To protect yourself from being skimmed, and generally staying safe when using your debit or credit cards, follow these tips:

  • Scrutinize the ATM. This means every ATM, even ones from your bank. You also want to check any of the card sliders like ones at gas stations, etc, especially if you’re using your debit card. If the scanner does not match the color and style of the machine, it might be a skimmer. You should also “shake”  the card scanner to see if it feels like there’s something  attached to the card reader on the ATM.
  • Cover the keypad when entering your PIN. In order to access your bank accounts, thieves need to have your card number and your PIN. By covering the keypad, you prevent cameras and onlookers from seeing your PIN.
  • Check your bank and credit card statements often. If someone does get your information, you have 60 days to report any fraudulent charges to your credit card company in order not to be charged. For a debit card, you only have about 2 days to report any suspicious activity.
  • Be choosy. Don’t use general ATMs at bars or restaurants. These are not usually monitored and therefore, can be easily tampered with by anyone.

Stay safe from skimming!

The post What is ATM Skimming? appeared first on McAfee Blog.

Seniors: How to Keep Your Retirement Safe from Online Scams

By Toni Birdsong

The growing number of internet crimes targeting senior adults is mind-blowing.

In 2021, more than 92,000 people over the age of 60 reported losses of $1.7 billion, according to IC3, the FBI’s Internet Crime division. That number reflects a 74 percent increase in losses from 2020.  

These numbers tell us a few things. They tell us that scamming the elderly is a multi-billion-dollar business for cybercriminals. It also tells us that regardless of how shoddy or obvious online scams may appear to anyone outside the senior community, they are working. 

However, information is power. Senior adults can protect their hard-earned retirement funds and government benefits by staying informed, adopting new behaviors, and putting tools in place designed to stop scammers in their tracks. And, when possible, family, friends, and caregivers can help. 

The FBI said confidence fraud and romance scams netted over $281 million in losses.  

The top four types of scams targeting seniors: Romance scams (confidence scams), fake online shopping, false utility representatives, and government agent imposters. Here’s how to make a few shifts to mindset and your daily routine and steer clear of digital deception.   

5 Safeguards to Protect Your Retirement 

  1. Stop. Don’t share. Often phone or internet scams targeting seniors carry distinctive emotional triggers of elation (you won), fear (you owe), or empathy (please help). For instance, a phony source might urge: “You must send admin fees immediately to access your sweepstake winnings.” Or “You must provide your social security number to stop this agency penalty.” FBI and Better Business Bureau fraud experts advise senior adults to stop and think before taking any action. Be aware of common phishing scams that include legitimate-looking email messages from a bank, federal agency, or service provider requesting you “verify” personal information. The number one rule: Never give out any personal information such as a Social Security number, bank account numbers, Medicare numbers, birthdate, maiden names, work history, or your address. 
  2. Level up your security. Changing times call for new tools and new behaviors online. Consider adopting best practices such as installing McAfee security software, using strong passwords with Two-Factor Authentication (2FA), and knowing how to identify phishing and malware scams are fundamental components of digital literacy. For a deeper dive into cybersecurity best practices, read more.  
  3. Discuss new scams. Scammers rapidly adjust their tactics to current events such as the pandemic, tax season, or an economic crisis to emotionally bait senior adults. If you are a senior adult, check out weekly consumer alerts from IC3 or AARP to stay on top of the types of scams you may encounter. If you are a relative or caregiver to a senior adult, stay informed, discuss these scams with your loved one, and explore other ways to help
  4. Research all charities. Senior adults get daily calls, emails, or even Facebook messages trying to bilk them of their money. It’s essential to do your research. Before donating to a charity, you can consult Give.Org or Charity Navigator to verify the request is legitimate. 
  5. Report all scams and scam attempts. If you’ve been a victim of an online scam or even targeted unsuccessfully, report the incident immediately. Any consumer can report online scams at the FBI’s IC3 website. Credit, debit, or bank account fraud should be immediately reported to your bank.   

Just as the seasons change in our lives, so too must our behaviors when connecting to people and information via our devices. Cybercriminals target older people because they assume they aren’t as informed about schemes or technically savvy as younger people. Senior adults and their loved ones can work daily to change that narrative. With the right mindset, information, and tools, seniors can connect online with confidence and enjoy their golden years without worrying about digital deception.  

The post Seniors: How to Keep Your Retirement Safe from Online Scams appeared first on McAfee Blog.

How to Protect Yourself From Identity Theft After a Data Breach

By Pravat Lall

Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief. 

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.  

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.  

Data breaches are a (sad) fact of life  

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:  

  • Usernames and passwords  
  • Email addresses  
  • Phone numbers and home addresses  
  • Contact information for friends and family members  
  • Birthdays and driver’s license numbers  
  • Credit and debit card numbers or bank account details  
  • Purchase history and account activity  
  • Social security numbers  

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.   

Examples of data breaches over the recent years  

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:  

  • U-Haul – 2022: A breach which accessed their customer contracts system between November 2021 and April 2022 exposed the names, driver’s license numbers, and state ID numbers of 2.2 million renters.  
  • Los Angeles Unified School District – 2022: Hackers released 500 GB of highly sensitive information after a breach and when their subsequent ransomware demands were not met, exposing Social Security and passport numbers, health information, and psychological assessments of some students. 
  • Facebook – 2021: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. According to Facebook, the source of the breach dated back to 2019, at which time the flaw was remedied, even though the information was exposed in 2021. 
  • Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed.  
  • Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well.  

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.  

Staying secure in light of data breaches  

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.   

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.  

Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

2. Monitor your identity with the help of a service

Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you. 

Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services.​ From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft. 

3. Place a fraud alert

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.  

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.  

You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.  

6. Consider taking out identity theft coverage 

If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it. 

7. Clean up your personal data online

You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.  

Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you. 

8. Use online protection software and expand your security toolbox 

Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.   

The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.

Affected by a Data Breach? Here Are Security Steps You Should Take

By Pravat Lall

How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history. 

In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about. 

Data breaches are a (sad) fact of life 

Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include: 

  • Usernames and passwords 
  • Email addresses 
  • Phone numbers and home addresses 
  • Contact information for friends and family members 
  • Birthdays and Driver’s license numbers 
  • Credit and debit card numbers or bank account details 
  • Purchase history and account activity 
  • Social security numbers 

What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.  

Examples of data breaches over the recent years 

In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including: 

Facebook – 2019: Two sets of data exposed the records of more than 530 million users, including phone numbers, account names, and Facebook IDs. 

Marriott International (Starwood) – 2018: Half a million guests had names, email and physical mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, dates of birth, and other information about their stays exposed. 

Equifax – 2017: Some 147 million records that included names, addresses, dates of birth, driver’s license numbers, and Social Security Numbers were exposed, along with a relatively small subset of 200,000 victims having their credit card information exposed as well. 

As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants. 

Staying secure in light of data breaches 

When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, there are multiple steps you can take to help protect yourself from the potential side effects.  

1. Keep an eye on your bank and credit card accounts 

One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals. 

2. If you’re a victim, report it to local authorities and to the FTC for assistance.  

File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud, since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site offers a step-by-step recovery plan that you can follow and track your progress as you go. 

3. Place a fraud alert 

If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well. 

4. Look into freezing your credit if needed 

Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency. 

5. Update your passwords 

Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as one you’ll find in comprehensive online protection software. 

6. Consider using identity theft protection 

A solution such as this will help you to monitor your accounts and alert you of any suspicious activity. Specifically, our own Identity Protection Service will monitor several types of personally identifiable information, alert you of potentially stolen personal info, and offer guided help to neutralize the threat. Also, it can help you steer clear of some types of theft with preventative guidance that can help keep theft from happening in the first place. With this set up on your computers and smartphone you can stay in the know and address issues immediately. 

7. Use online protection software, and expand your security toolbox 

To use your credit card safely online to make purchases, add both a VPN and password manager into your toolbox of security solutions. A VPN keeps your shopping experience private, while a password manager helps you keep track of and protect all your online accounts. Again, you’ll find a VPN as part of comprehensive online protection software. 

The post Affected by a Data Breach? Here Are Security Steps You Should Take appeared first on McAfee Blogs.

How to Start a Career in Cybersecurity

By Jean Treadwell

The latest gadget on the tech and fashion streets is Ray-Ban Stories, a sunglasses collaboration between Facebook and Ray-Ban. These pair of shades feature two cameras that capture video, audio, and photos and sync to a mobile app. Social media fanatics are excited about this new ability to capture and share hands-free content. 

Do gadgets like Ray-Ban Stories make you immediately think, “Cool, but what about the security and privacy red flags?” If so, you may be suited to a career in cybersecurity. Everyone benefits from implementing cybersecurity best practices into their daily lives, and those who enjoy a career in the field experience many benefits. 

Check out these four benefits of a career in cybersecurity and discover if this might be the path for you. 

1. Do Good in the World

One of the best things about working in cybersecurity is you go to work every day knowing that you’re helping people. Nightly news broadcasts are littered with reports of major disruptions caused by cyberattacks, such as the Colonial Pipeline incident. Sometimes, even people’s lives are at stake in the cybersecurity realm, as in the case of connected pacemaker security vulnerabilities. 

Cybersecurity professionals can feel good that their work gives people the confidence to go about their daily lives without worrying. The fear of identity theft, phishing, and malware stop people from enjoying their connected devices and the internet to the fullest. Technology is capable of incredible feats, and everyone should be able to use it enthusiastically. 

2. Earn an Excellent Salary 

Saving the world from cybercriminals is financially rewarding as well as personally rewarding. Cybersecurity professionals are in high demand as nearly every business in every sector is at risk of a breach, DDoS, or ransomware attack at any time. Average entry-level positions begin over $80k CDN. Seasoned professionals can make six figures. Additionally, cybersecurity professionals are in high demand, so you will likely enjoy solid job security. 

3. Work in a Global Industry

Another benefit of a career in cybersecurity is the opportunity to work in a global industry. You’ll get to meet coworkers and clients all over the world. The diversity of outlooks and backgrounds can make every day a learning experience. 

If you’re a keen traveler, working in cybersecurity allows you to explore the world. First, much of the work you would be completing can be done remotely. As long as you have a secure and strong internet connection and are OK with time zone differences, you may be able to work from anywhere. Also, there are opportunities for trips to international conferences and meetups with satellite offices or clients. 

Working in a global industry means that you can be a cybersecurity ambassador for your home country. For example, if your home country has devised an innovative new technology, you may have the opportunity to teach others abroad. Or, if another country has developed an exciting new technology, you can learn about it and perhaps tailor it to your location. 

4. Specialize in an Area That Speaks to You

Cybersecurity is a highly specialized field, which means there is definitely a branch of it that plays to your strengths and interests you. Also, if you get tired of one aspect of the field, you can likely stay with your same company but move to a different department. 

Here are a few areas of cybersecurity specializations that may speak to you: 

  • Privacy Officer. If you’re a leader at heart, a privacy officer may be the position for you. Privacy experts know global privacy regulations, such as GDPR and PIPEDA, like the back of their hand, and lead their organization to be completely compliant. 
  • Security researcher. A security researcher monitors the current threat landscape across operating systems. They find malicious code and then reverse engineer the bugs to understand how they work. Due to their incredible work and diligence, security researchers protect people, not just their devices. This is an exciting career path; you never know what the day will bring, and it requires fast thinking. 
  • Engineer. Join the team at ground level and build security solutions from the ground up! If you’re interested in coding and problem solving, this is the path for you. 

Start Your Cybersecurity Career Journey Today 

McAfee can help you achieve your cybersecurity career aspirations. It’s an exciting, fast-paced field, and McAfee is at the forefront of new innovations. Check out current McAfee career openings and embark on your new career today! 

The post How to Start a Career in Cybersecurity appeared first on McAfee Blogs.

Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online

By Pravat Lall
Vaccine Card

Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online 

Think Twice Before Posting Your Vaccination Card on Social Media

After much anticipation, you finally get a notification that you’re eligible to receive your COVID-19 vaccine. Upon getting your first dose, you may be eager to celebrate by sharing a picture of your vaccination card on social media. After all, many of your peers have been doing the same. However, these posts could actually put your online privacy and personal information at risk. While you want to share the good news, experts warn that scammers could potentially exploit the information on your card.

How Vaccine Selfies Could Affect Your Online Security

With more people becoming eligible to receive the COVID-19 vaccine, there has been a surge in social media posts featuring peoples’ vaccine cards. However, the Better Business Bureau stated that posting photos of your card can give criminals the data they need to create and sell fake vaccination cards. Not only do vaccine cards remind you of when your next appointment is, but they also contain important personal information such as your name, date of birth, and when and where you were vaccinated.

Currently, these cards are the only proof that people have that they’ve been vaccinated. While there is still uncertainty around the next phase of the pandemic and when life will return to “normal,” it’s possible these cards could be what gets you into a restaurant or on an airplane. If you post your vaccination card on social media, scammers could potentially forge your card and use it as their own pass into public places or use it to receive a second dose. Publicly posting medical information could also void your HIPAA protections. Furthermore, cybercriminals could significantly profit from your personal information since health care records sell for more than Social Security and credit card numbers on the dark web.

Protect Your Digital Wellness

Your digital wellness is just as important as your physical wellness, so protecting your online data is crucial. It’s a good rule of thumb not to post photos with your name and other identifiable information on the internet. Although it may be tempting to post your vaccination card on social media, consider these tips to help protect your online security:

1. Check your privacy settings

Think about who you want to share the good news with and what social media platform would be best for this. Create private groups or carefully select which followers can see your posts. Then, verify that you’ve updated your privacy settings accordingly. This will prevent scammers from lurking on your posts and extracting your personal information.

2. Find alternatives to share that you’re vaccinated

Instead of posting a photo of your vaccine card, share a picture of yourself outside the vaccination center. If your vaccination center provides “I got vaccinated” stickers, you can post a picture of that as well.

Taking steps towards protecting your digital well-being is just as important as taking steps towards protecting your physical health. By following these steps, you can help ensure that your online security will not be jeopardized by celebrating your vaccination.

Stay Updated

 To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

The post Protect Your Digital Wellness: Don’t Post Your Vaccination Card Online appeared first on McAfee Blogs.

Check up on Your Virtual Safety: Tips for Telehealth Protection

By Jean Treadwell
Telemedicine visit

Check up on Your Virtual Safety: Tips for Telehealth Protection

In a poll conducted by the Canadian Medical Association, nearly half of Canadians have used telehealth services since the start of the pandemic. Additionally, in a recent McAfee study, we found that 21% of Canadians have used the internet for a doctor visit in 2020, and 28% said that such online visits will become a part of their routine moving forward Telehealth, or virtual care. This includes clinical services delivered remotely via electronic communications, such as videoconferencing, mobile apps and remote patient monitoring technology. Many of us have readily accepted these medical services out of necessity, as COVID have limited in-person hospital visits.

Hackers are taking advantage of the rise in virtual health services and exploiting their vulnerabilities to steal sensitive medical records. These vulnerabilities are the result of bigger issues stemming from obscure patient health information regulations and health care system budgetary constraints.

Understanding the risks associated with telehealth is the first step to securing your online safety during your virtual doctor’s visits.

Why Cybercriminals Target Health Care

At the onset of the pandemic, the number of reported Canadian cyberattacks jumped 50% from Q4 2019 to Q1 2020. Health care is one of the most targeted industries for cyberattacks. One attack even compromised the organization that manages Ontario’s medical records. Health care is such a highly targeted industry because it holds a wealth of information that fetches a high price on the dark web. Experts say medical records are more valuable than credit card details due to the amount of vital information stored in them, such as birth dates and patient ID numbers. Hackers can then hold this information for ransom or use it to steal your identity. Further, cybercriminals see health care institutions as easy targets. Canadian health care IT departments have insufficient budgets and are ill-prepared to handle the rising threats.

Canada also does not have federal guidelines governing virtual care and patient health information. Rather, health care providers and virtual care platforms are limited to the broad guidelines outlined by the Personal Information Protection and Electronic Documents Act (PIPEDA). As these are not digital security specific purpose defined guidelines and requirements, it makes it more difficult for health care providers and telehealth companies to protect patient data.

Telehealth Risks

Telehealth makes care accessible to everyone; unfortunately, if you’re not careful, telehealth also opens the door for hackers. Hackers can infiltrate the technology used for online doctor’s appointments, because video conferencing technologies have several security flaws. From there, hackers can disrupt calls, eavesdrop and steal your private health information.

The advent of telehealth services has also prompted an increase in emails. Since patients may be expecting emails from their doctor, they may let their guard down and fall victim to phishers posing as a health care organization.

Take Control of Your Health Privacy

Prepare for your next virtual doctor’s appointment with these best practices to secure your virtual safety.

Ask the right questions

Before heading into your next telehealth appointment, ask your health care provider the right questions to online understand what risks you may face. Ascertaining this information will help you understand what actions you need to take to mitigate the risk on your end, like staying alert for eavesdroppers or finding alternative ways to confirm personal information. Here are some questions you can ask:

  • “Do you record your sessions?”
  • “Do you share information with third parties?”
  • “How is my data being used?”
  • “What security measures does your telehealth platform implement? Does it use the highest encryption levels or employ multi-factor authentication?”

Beware of phishing

Phishing is a common tactic hackers use to access private health information and trick users into downloading malware. Beware of seemingly official emails under the guise of your health care provider asking for payment information or prompting you to take immediate action. If the email logo doesn’t look right, the message is poorly written, or the URL displayed doesn’t match the one that’s linked, then it’s likely a phishing scam.

Contact your health care provider before verifying sensitive information online, such as payment details or document transfer methods, to avoid falling victim to phishing. We recommend logging into your healthcare provider’s official website or app to confirm pertinent healthcare information as well. If you accidentally reply to a phishing email, perform a full malware scan on your device to ensure your private information remains secure.

Keep medical apps up to date

It’s important to keep telehealth applications up to date to benefit from the latest bug fixes and security patches. This includes apps belonging to your IoT devices, such as glucose monitors, blood pressure monitors or other network-enabled diagnostic devices. These devices represent more entry points that hackers can infiltrate, making it especially critical to keep them up to date and close any security loopholes.

Elevate your authentication methods

Get creative with your telehealth portal password, or better yet, use a security solution that includes a password management system. McAfee Total Protection includes a robust password management system that creates and saves strong passwords across all your accounts in one centralized location.

Ensure you’re using a telehealth platform that leverages multi-factor authentication, so even if a hacker were to acquire your password, there’s an added layer of security they won’t be able to bypass.

Defend against prying eyes by using a VPN

It’s always best to use a virtual private network (VPN) when conducting activities online, and medical visits are no exception. Using a VPN like McAfee Safe Connect VPN will ensure your data is encrypted and your private health information stays between you and your doctors. A VPN is especially important if you’re connecting from a network other than your password-protected home Wi-Fi.

Take Care of Your Physical and Virtual Health

Medical services are just one of many activities that have turned virtual due to the pandemic. Keep in mind these new virtual outlets come with elevated risks. Hackers are taking advantage of software vulnerabilities and taking victims unaware through social engineering tactics to steal sensitive personal information. Remember to secure your online health by taking a proactive stance against malicious threats so you can focus on your physical health during your telehealth visits.

Stay Updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

 

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How 2020 Helped Parents Understand Their Kids’ Digital Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Understanding Kids Digital Lives

How 2020 Helped Parents Understand Their Kids’ Digital Lives

Over the last 12 months, technology has featured in our lives in a way I don’t think any of us would have predicted. Whether you were in lockdown, choosing to stay home to stay well or quite simply, out of other option – technology saved the day. It helped us work and learn from home, stay connected with friends and family, entertain ourselves, shop and essentially, live our lives.

For many parents, this was a real ‘aha’ moment. A moment when technology went from being an annoying distraction to incredibly critical to the functioning of our day to day lives. Of course, many of us had always considered technology to be useful to help us order groceries and check Facebook but to experience first-hand that technology meant life could go on during a worldwide pandemic was a real game changer.

2020 Forced Many Parents to Truly Get Involved in Their Kids Online World

Whether it was downloading video calling apps like Zoom or Facetime, setting up a Twitter account to get updates from the Health Department, using Google Doc to work collaboratively or experiencing what online gaming really is via a few sessions on the Xbox, 2020 means many parents had to get up to date, real fast! And you know what – that’s a good thing! I’ve had so many parents remark to me that they know finally understand why their kids are so enamoured with technology. There really is nothing like walking in someone’s shoes to experience their world!

I’m a big believer in parents taking the time to truly understand the world in which their kids exist. For years, I’ve advised parents to download and use the apps and games their kids play so they can understand the attraction and complexity of their kids’ digital life. Well, it may have taken a global pandemic, but I am delighted to report that, anecdotally at this stage, more parents are now embracing their kids’ online world.

Don’t Forget About Online Safety!

When we first become enamoured with something, we often enter the ‘honeymoon’ phase. As a married woman of 28 years, this was many years ago for me!! The honeymoon phase is when everything is wonderful and rosy, and negatives are not always considered. And our relationship with technology can be much the same. And I’ve been there – there’s nothing quite so wonderful as discovering a new app or piece of software and almost being joyous at just how transformational it could be for your life. And this often means we gloss over or even ignore the risks because we are in love!!!

Here’s What You Need to Know

So, as Cybermum, I’m here to cheer you on and pat you on the back for embracing and using new apps and software. Yes, I’m very proud! But I also want to share with you just a few steps that you need to take to ensure you are not taking on any unnecessary risks with your new favourite app. Here are my top tips:

1. Passwords
Every app, online account or piece of software needs it own individual password. Yes, I know that it is a real pain, but it is one of the most important things you will do to protect yourself online. I’m a big fan of password managers that not only generate the most incredibly complex passwords for each of your accounts but remember them for you. McAfee’s password manager, True Key, is a free option which has completely helped me manage my 80 plus collection of passwords!! Very grateful!

2. Software Updates
The main purpose of a software update is to protect the user from security threats. Yes, you may also get some new features and possibly have a glitch or 2 removed but it is all about the user’s safety. So, if you don’t update your software, it’s a little like leaving windows open when you go out. And the longer you leave between updates – the more windows you leave open!

So, automate these updates if you can or schedule them in your diary. Why not earmark the first day of the month to check and see what you need to download to protect yourself? And don’t forget about your operating system on your phone or laptop too!

3. Be Wi-Fi Wary
Dodgy wi-fi is where so many people come unstuck. Regardless of what app or software you are using, anything you share via unsecured wi-fi could be intercepted by a hacker. So, if you find yourself using wi-fi regularly, you might want to consider a Virtual Private Network or VPN. A VPN creates an encrypted tunnel so anything you share via Wi-Fi cannot be intercepted. Genius, really! Check out McAfee’s Safe Connect for peace of mind.

So, please keep going! Keep exploring new ways technology can work for you in our new COVID world. But remember to take a break too. There is no doubt that technology has saved the day and has ensure we can all still function but there must be a balance too. So, walk the dog, play a board game or having a cuppa outside. Remember you manage the technology; it doesn’t manage you!

Till next time

Stay safe online.

Alex xx

 

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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How 2020 Has Shaped The Way We Live Our Lives

By Cyber Safety Ambassador: Alex Merton-McCann
Digital Wellness

How 2020 Has Shaped The Way We Live Our Lives

I’ve had such a busy morning! I’ve hunted down my favourite foundation, bought a puzzle mat, stocked up on special dog food for our naughty new puppy, ordered the groceries, made a few appointments and chatted with several friends. And guess what? I haven’t left my study – or changed out of my pyjamas!! Ssshhh!! Because it’s all happened online…

Are our 2020 Habits Here to Stay?

Of course, some of us embraced the benefits of the online world long before 2020 but the Pandemic forced almost everyone to replace our in-person activities and routines with online ones. New research from McAfee in their 2021 Consumer Security Mindset Report shows that 72% of Aussies made changes in their online activities last year out of convenience which makes complete sense!

But what’s so interesting is that now we have these super handy new online routines in place – we aren’t that keen to give them up! McAfee’s report shows that 76% of Aussies are planning on continuing with online banking, 59% of us want to keep connecting with friends and family online and 55% of us remain totally committed to online shopping! Hear, hear, I say! I am absolutely staying that course too!!

But What About The Risks?

There’s no doubt that there is a lot of upside to managing our lives online but unfortunately there is also a downside – increased risk! The more time spent online, the greater the chance that we will be exposed to potential risks and threats such as phishing attacks, entering details into malicious websites or even becoming a victim of fraud.

McAfee’s research shows that we are aware of the risks of being online. In fact, 66% of us are concerned about the potential dangers of living our lives online with losing control of our financial data top of the list for the majority of us. And almost 2/3 (65%) of us are also worried about having our social media accounts hacked.

But pandemic life has meant that we are now a lot more comfortable with sharing information online. Whether it’s paperless transaction records, text and email notifications, opting to stay logged in or auto-populating forms with our credit card, this level of online sharing does make life so convenient but it can be a risky business! Why, I hear you ask? Because these conveniences usually only work when you share multiple pieces of your contact details. And the more you share, the greater your chance of being hacked or compromised. But the report was very clear – if we can make our online life more seamless then we are only too happy to share our key contact information! Oh dear!!

‘Why Would Hackers Want My Data?’

In addition to confessing that they don’t always take the necessary security precautions, Aussie consumers in McAfee’s report also admitted that they haven’t thought about why hackers might want their data. I don’t know how many people tell me that they don’t need to really bother with a lot of online precautions because they live a pretty boring life and don’t spend that much time online.

But this is a very dangerous way to think. Your online data is like a pot of gold to hackers. Not only can they use it to possibly steal your identity and try to empty your bank accounts but they can also on-sell it for a profit. But the majority of Aussies don’t stop to consider this with the research showing that 64% of Aussies have never considered just how valuable their online data is worth.

Hackers are ALWAYS on the lookout for new ‘up-to-date’ ways to exploit others for money. Don’t forget how quick they were to conjure up scams around COVID in early 2020 – it was just a matter of weeks before Aussies received phishing emails and malicious text messages with the aim of extracting personal information from vulnerable consumers.

But, encouragingly, 85% of Aussies said they would be far more proactive about managing their data if it could be traded as a currency.

How To Protect Your Digital Life

The good news is that there are ways to secure your online life and minimise the risk of being hacked. Here are my top tips:

1.Always Use Multi-Factor Authentication

Yes, it might take a minute or 2 more, but using multi-factor authentication is an easy way to add an additional layer of security to protect your personal data and information. Commit to using it wherever it is offered!

2.Use a VPN

If you live your life out & about like I do then you’ll be very tempted to use Wi-Fi. Using public Wi-Fi to conduct transactions, particularly financial ones is a big no-no! It takes keen hackers minimal effort to set up a fraudulent wi-fi service which could easily fool a busy person into connecting. Using a Virtual Private Network (or VPN) like McAfee® Safe Connect, is the best way of ensuring everything you share over Wi-Fi is safe and secure.

3.Sign Up For A Site Advisor

Browsing the internet with a tool like the McAfee WebAdvisor is a great way of ensuring dangerous malware is blocked if you click on a malicious link in a phishing email. You’ll have real peace of mind knowing you can manage your online life while someone looks out for you!

With 4 kids, 3 pets, 2 jobs – I know I could never get to the bottom of my ‘to-do’ lists without managing the bulk of it online. I often think I should send the internet an e-card at Christmas!! Of course, I understand why corners are cut and precautions are overlooked when we all feel so stretched for time. But just think about how much more time it would take if you were hacked and had to spend hours on the phone to your bank or if you had to reconfigure all your online accounts and social media platforms!!

So, you know what you need to do! Stay safe online everyone!

 

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Christmas Shopping 2020

By Cyber Safety Ambassador: Alex Merton-McCann

How To Stay Safe While Shopping Online This Holiday Season

I’m pleased to report that I’ve achieved a number of personal bests in 2020 but the one I’m most proud about is my achievement in the highly skilled arena of online shopping. I’ve shopped online like I’m competing in the Olympics: groceries, homewares, clothing – even car parts! And my story is not unique. Living with a pandemic has certainly meant we’ve had to adapt – but when it came to ramping up my online shopping so we could stay home and stay safe – I was super happy to adapt!

And research from McAfee shows that I am not alone. In fact, over 40% of Aussies are buying more online since the onset of COVID-19 according to the 2020 Holiday Season: State of Today’s Digital e-Shopper survey. But this where it gets really interesting as the survey also shows that nearly 1/3 of us (29%) are shopping online 3-5 days a week, and over one in ten consumers (11%) are even shopping online daily!! But with many online retailers offering such snappy delivery, it has just made perfect sense to stay safe and stay home!

Santa Isn’t Far Away…

With just over a month till Santa visits, it will come as no surprise that many of us are starting to prepare for the Holiday season by purchasing gifts already. Online shopping events such as Click Frenzy or the Black Friday/Cyber Monday events are often very compelling times to buy. But some Aussies have decided they want to get in early to secure gifts for their loved ones in response to warnings from some retailers warning that some items may sell out before Christmas due to COVID-19 related supply chain issues. In fact, McAfee’s research shows that 48% of Aussies will be hitting the digital links to give gifts and cheer this year, despite 49% feeling cyber scams become more prevalent during the holiday season.

But What About The Risks?

McAfee’s research shows very clearly that the bulk of us Aussies are absolutely aware of the risks and scams associated with online shopping but that we still plan to do more shopping online anyway. And with many of us still concerned about our health and staying well, it makes complete sense. However, if there was ever a time to take proactive steps to ensure you are minimizing risks online – it is now!

What Risks Have McAfee Found?

McAfee’s specialist online threat team (the Advanced Threat Research team) recently found evidence that online cybercrime is on increase this year, with McAfee Labs observing 419 threats per minute between April to June 2020 – an increase of almost 12% over the previous quarter.

And with many consumers gearing up to spend up big online in preparation for the Holiday season, many experts are worried that consumers are NOT taking these threats as seriously as they should. McAfee’s research showed that between April to June 2020, 41% of 18-24 year olds have fallen victim to an online scam and over 50% of the same age group are aware of the risks but have made no change to their online habits.

My Top Tips To Stay Safe While Shopping Online

At the risk of sounding dramatic, I want you to channel your James Bond when you shop online this holiday period. Do your homework, think with your head and NOT your heart and always have your wits about you. Here are my top tips that I urge you to follow to ensure you don’t have any unnecessary drama this Christmas:

  1. Think Before You Click

Click on random, unsafe links is the best way of falling victim to a phishing scam. Who wants their credit card details stolen? – no one! And Christmas is THE worst time for this to happen! If something looks too good to be true – it probably is. If you aren’t sure – check directly at the source – manually enter the online store address yourself to avoid those potentially nasty links!

  1. Turn On Multi-Factor Authentication Now

This is a no-brainer – where possible, turn this on as it adds another lay of protection to your personal data and accounts. Yes, it will add another 10 seconds to the log-in process but it’s absolutely worth it.

  1. Invest in a VPN

If you have a VPN (or Virtual Private Network) on your laptop, you can use Wi-Fi without any concern – perfect for online purchases on the go! A VPN creates an encrypted tunnel between your device and the router which means anything you share is protected and safe! Check out McAfee’s Safe Connect which includes bank-grade encryption and private browsing services.

  1. Protect Yourself – and Your Device!

Ensuring all your devices are kitted out with comprehensive security software which will protect against viruses, phishing attacks and malicious website is key. Think of it as having a guardian cyber angel on your shoulder. McAfee’s Total Protection software does all that plus it has a password manager, a shredder and encrypted storage – and the Family Pack includes the amazing Safe Family app – which is lifechanging if you have tweens and teens!

So, yes – please make your list and check it twice BUT before you dive in and start spending please take a moment to ask yourself whether you are doing all you can to minimise the risks when online shopping this year. And don’t forget to remind your kids too – they may very well have their eye on a large gift for you too!

Happy Christmas Everyone

Alex xx

 

 

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Seven Tips for Protecting Your Internet-Connected Healthcare Devices

By McAfee

October is Cybersecurity Awareness Month, which is led by the U.S. government’s Cybersecurity and Infrastructure Security Agency (CISA) in conjunction with the National Cyber Security Alliance (NCSA)—a national non-profit focused on cybersecurity education & awareness. McAfee is pleased to announce that we’re a proud participant.

Fitness trackers worn on the wrist, glucose monitors that test blood sugar without a prick, and connected toothbrushes that let you know when you’ve missed a spot—welcome to internet-connected healthcare. It’s new realm of care with breakthroughs big and small. Some you’ll find in your home, some you’ll find inside your doctor’s office, yet all of them are connected. Which means they all need to be protected. After all, they’re not tracking any old data. They’re tracking our health data, one of the most precious things we own.

What is internet-connected healthcare?

Internet-connected healthcare, also known as connected medicine, is a broad topic. On the consumer side, it covers everything from smart watches that track health data to wireless blood pressure monitors that you can use at home. On the practitioner side, it accounts for technologies ranging from electronic patient records, network-enabled diagnostic devices, remote patient monitoring in the form of wearable devices, apps for therapy, and even small cameras that can be swallowed in the form of a pill to get a view of a patient’s digestive system.

Additionally, it also includes telemedicine visits, where you can get a medical issue diagnosed and treated remotely via your smartphone or computer by way of a video conference or a healthcare provider’s portal—which you can read about more in one of my blogs from earlier this year. In all, big digital changes are taking place in healthcare—a transformation that’s rapidly taking shape to the tune of a global market expected to top USD 534.3 billion by 2025.

Privacy and security in internet-connected healthcare

Advances in digital healthcare have come more slowly compared to other aspects of our lives, such as consumer devices like phones and tablets. Security is a top reason why. Not only must a healthcare device go through a rigorous design and approval process to ensure it’s safe, sound, and effective, it also held to similar rigorous degrees of regulation when it comes to medical data privacy. For example, in the U.S., we have the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets privacy and security standards for certain health information.

Taken together, this requires additional development time for any connected medical device or solution, in addition to the time it takes to develop one with the proper efficacy. Healthcare device manufacturers cannot simply move as quickly as, say, a smartphone manufacturer can. And rightfully so.

Seven tips for protecting your internet-connected healthcare devices

However, for this blog, we’ll focus on the home and personal side of the equation, with devices like fitness trackers, glucose monitors, smart watches, and wearable devices in general—connected healthcare devices that more and more of us are purchasing on our own. To be clear, while these devices may not always be categorized as healthcare devices in the strictest (and regulatory) sense, they are gathering your health data, which you should absolutely protect. Here are some straightforward steps you can take:

1) First up, protect your phone

Many medical IoT devices use a smartphone as an interface, and as a means of gathering, storing, and sharing health data. So whether you’re an Android owner or iOS owner, get security software installed on your phone so you can protect all the things it accesses and controls. Additionally, installing it will protect you and your phone in general as well.

2) Set strong, unique passwords for your medical IoT devices

Some IoT devices have found themselves open to attack because they come with a default username and password—which are often published on the internet. When you purchase any IoT device, set a fresh password using a strong method of password creation.  And keep those passwords safe. Instead of keeping them on a notebook or on sticky notes, consider using a password manager.

3) Use two-factor authentication

You’ve probably come across two-factor authentication while banking, shopping, or logging into any other number of accounts. Using a combination of your username, password, and a security code sent to another device you own (typically a mobile phone) makes it tougher for hackers to crack your device. If your IoT device supports two-factor authentication, use it for extra security.

4) Update your devices regularly

This is vital. Make sure you have the latest updates so that you get the latest functionality from your device. Equally important is that updates often contain security upgrades. If you can set your device to receive automatic updates, do so.

5) Secure your internet router

Your medical IoT device will invariably use your home Wi-Fi network to connect to the internet, just like your other devices. All the data that travels on there is personal and private use already, and that goes double for any health data that passes along it. Make sure you use a strong and unique password. Also change the name of your router so it doesn’t give away your address or identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. You may also want to consider investing in an advanced internet router that has built-in protection, which can secure and monitor any device that connects to your network.

6) Use a VPN and a comprehensive security solution

Similar to the above, another way you can further protect the health data you send over the internet is to use a virtual private network, or VPN. A VPN uses an encrypted connection to send and receive data, which shields it from prying eyes. A hacker attempting to eavesdrop on your session will effectively see a mish-mash of garbage data, which helps keep your health data secure.

7) When purchasing, do your research

One recent study found that 25% of U.S. homeowners with broadband internet expect to purchase a new connected consumer health or fitness device within the next year. Just be sure yours is secure. Read up on reviews and comments about the devices you’re interested in, along with news articles about their manufacturers. See what their track record is on security, such as if they’ve exposed data or otherwise left their users open to attack.

Take care of your health, and your health data

Bottom line, when we speak of connected healthcare, we’re ultimately speaking about one of the most personal things you own: your health data. That’s what’s being collected. And that’s what’s being transmitted by your home network. Take these extra measures to protect your devices, data, and yourself as you enjoy the benefits of the connected care you bring into your life and home.

The post Seven Tips for Protecting Your Internet-Connected Healthcare Devices appeared first on McAfee Blog.

Career change? Cybersecurity companies are hiring.

By Judith Bitterli
apps that track

Career change? Cybersecurity companies are hiring.

If you’re thinking career change or career shift, there’s a field that has an estimated 4 million jobs open. Cybersecurity.

According to survey and research data from the International Cybersecurity Organization (ICS)2, there’s a cybersecurity workforce gap—a terrifically high volume of jobs left unfilled. Published in 2019, the gap they identified looked like this:

  • Nearly 500,000 jobs unfilled in the U.S.
  • Globally, a gap of 4 million jobs was reported.
  • 65% of the respondents say they’re short on cybersecurity staff.

Needless to say, there’s opportunity in the field for both technical and non-technical roles.

Here’s an important thing to keep in mind about cybersecurity:, it’s not solely about understanding technology. It’s about understanding people too and how people and technology interact.

The moment you see cybersecurity through that broader lens, you can see how the field opens widely to encompass a range of roles. Of course, there are analysts and engineers, yet it also includes other roles like digital forensics and cyber investigation, healthcare information security, cryptography, and even cyber law. Additionally, there’s needed expertise in the realms of privacy, governance, ethics, and even digital ethics. And if you take a role with a security company such as ours, the opportunity further extends to positions in account management, marketing, and operations. (In fact, you can drop by our careers page for a look at our current openings and what workday life is like around here.)

Why now’s a great time to consider a cybersecurity career

There are plenty of reasons. Above that data published in 2019, our unprecedented reliance on the internet to work, learn, and stay connected in 2020, demand for cybersecurity jobs is yet more so on the rise. As so many of us turned increasingly to the internet to get through our day, the same is true for hackers and crooks.

With that, let’s take a quick look at several of the factors working in your favor as you consider a change.

There’s demand for cybersecurity jobs.

We’ve all seen the news stories of major breaches at big retailers, credit reporting agencies, hotels, and even healthcare providers. It’s not just the private sector that’s been grappling with cybersecurity concerns, there’s need in the public sector as well—like municipalities. In all, every organization needs cybersecurity (just as we all need cybersecurity for our homes), and thus there’s plenty of opportunity out there. Using just one of the many possible cybersecurity roles as an example, the U.S. Bureau of Labor Statistics predicts a 32% increase in demand for information security analysts through 2028—which is far higher than the average of other professions.

You don’t need a specific degree in cybersecurity to get a job.

In fact, the same (ICS)2 survey discovered that only 42% of current cybersecurity pros said that their first job after higher education was in the field of cybersecurity. In other words, the majority of cybersecurity pros ended up that way by some means of career shift or change. And they got there through certifications and training rather than by way of a degree from a college or university.

Transferrable skills absolutely apply.

Our own Chief Human Resources Officer, Chatelle Lynch, put it quite well in an interview with Business Insider just a few weeks ago: “It’s no secret that the demand for cybersecurity staff has steadily grown over the past decade,” she says. “This means opportunity, so if you don’t have a degree, don’t let that slow you down. You may have unique work experience or relevant certifications, alternative learning, or transferable skills that you need to make sure you highlight when applying and interviewing.”

For example, she goes on to say that prior military service, IT experience, and volunteer or hobbyist activities (even online gaming) are a good foundation for cybersecurity roles.

Cybersecurity employers seek candidates with non-technical soft skills.

These skills absolutely apply, and they’re sought after skills as well. The ability to work independently, lead projects, write and document well, and particularly strong people skills are vital for a role where you’ll be interfacing with numerous individuals, departments, and business units. Likewise, as called out above, certain roles focus more on the non-technical side of security solutions.

Getting trained in cybersecurity

The beauty of making a career change to cybersecurity is that there are plenty of ways you can get it done at home and on your time.

If you’re just getting started, you can test the waters for free or at relatively low cost with a Massively Open Online Course (MOOC) that gives you the basics on cybersecurity. Future Learn’s “Introduction to Cybersecurity”  from The Open University is one example of an intro program, as is the University of Michigan’s “Securing Digital Democracy” class that’s offered through Coursera.

If you’re already an IT pro or have a strong technical background, there are similar MOOC courses available that cater to your current level of knowledge and skill. The University of Maryland’s “Cybersecurity Specialization” and “Usable Security” are geared accordingly.

For a list of cybersecurity programs available online, drop by CyberDegrees.org. Their listing is one of many good places to start.

Other free and low-cost avenues out there include subscribing to some security bloggers, grabbing some hands-on work with coding and IT networking fundamentals from online learning companies like Udemy, Codecademy, and Khan Academy, or joining some online cybersecurity groups for a little professional networking. In all, there’s plenty of opportunity to learn from others, both in structured class settings and in more unstructured peer and mentorship relationships.

Prepare for that online interview

When you’re ready to start your job search, there’s a good chance that your interview will be conducted online. Online interviews have been part of the job-hunting landscape for a few years now, yet with many employers enacting work from home measures, it’s the way hiring gets done right now. I expect this to continue, as employers have embraced its many benefits, particularly in the early stages of interviews. If the prospect of an online interview is new to you, I put together a pair of articles this spring that can help.

Your cybersecurity career

As you make the jump, here’s the most important thing you’ll need: a love of technology and a desire to protect the people who use it. If you can combine a drive to understand both technology and people better with the further drive to see it all through, you’ll be well on your way. Like any career shift or change, there’s work ahead, yet it’s my impression that our field is a welcoming and supportive one—and very much on a keen lookout for new talent.

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

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