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The ransomware group LockBit told officials with Fulton County, Ga. they could expect to see their internal documents published online this morning unless the county paid a ransom demand. LockBit removed Fulton County’s listing from its victim shaming website this morning, claiming the county had paid. But county officials said they did not pay, nor did anyone make payment on their behalf. Security experts say LockBit was likely bluffing and probably lost most of the data when the gang’s servers were seized this month by U.S. and U.K. law enforcement.
The LockBit website included a countdown timer until the promised release of data stolen from Fulton County, Ga. LockBit would later move this deadline up to Feb. 29, 2024.
LockBit listed Fulton County as a victim on Feb. 13, saying that unless it was paid a ransom the group would publish files stolen in a breach at the county last month. That attack disrupted county phones, Internet access and even their court system. LockBit leaked a small number of the county’s files as a teaser, which appeared to include sensitive and sealed court records in current and past criminal trials.
On Feb. 16, Fulton County’s entry — along with a countdown timer until the data would be published — was removed from the LockBit website without explanation. The leader of LockBit told KrebsOnSecurity this was because Fulton County officials had engaged in last-minute negotiations with the group.
But on Feb. 19, investigators with the FBI and the U.K.’s National Crime Agency (NCA) took over LockBit’s online infrastructure, replacing the group’s homepage with a seizure notice and links to LockBit ransomware decryption tools.
In a press briefing on Feb. 20, Fulton County Commission Chairman Robb Pitts told reporters the county did not pay a ransom demand, noting that the board “could not in good conscience use Fulton County taxpayer funds to make a payment.”
Three days later, LockBit reemerged with new domains on the dark web, and with Fulton County listed among a half-dozen other victims whose data was about to be leaked if they refused to pay. As it does with all victims, LockBit assigned Fulton County a countdown timer, saying officials had until late in the evening on March 1 until their data was published.
LockBit revised its deadline for Fulton County to Feb. 29.
LockBit soon moved up the deadline to the morning of Feb. 29. As Fulton County’s LockBit timer was counting down to zero this morning, its listing disappeared from LockBit’s site. LockBit’s leader and spokesperson, who goes by the handle “LockBitSupp,” told KrebsOnSecurity today that Fulton County’s data disappeared from their site because county officials paid a ransom.
“Fulton paid,” LockBitSupp said. When asked for evidence of payment, LockBitSupp claimed. “The proof is that we deleted their data and did not publish it.”
But at a press conference today, Fulton County Chairman Robb Pitts said the county does not know why its data was removed from LockBit’s site.
“As I stand here at 4:08 p.m., we are not aware of any data being released today so far,” Pitts said. “That does not mean the threat is over. They could release whatever data they have at any time. We have no control over that. We have not paid any ransom. Nor has any ransom been paid on our behalf.”
Brett Callow, a threat analyst with the security firm Emsisoft, said LockBit likely lost all of the victim data it stole before the FBI/NCA seizure, and that it has been trying madly since then to save face within the cybercrime community.
“I think it was a case of them trying to convince their affiliates that they were still in good shape,” Callow said of LockBit’s recent activities. “I strongly suspect this will be the end of the LockBit brand.”
Others have come to a similar conclusion. The security firm RedSense posted an analysis to Twitter/X that after the takedown, LockBit published several “new” victim profiles for companies that it had listed weeks earlier on its victim shaming site. Those victim firms — a healthcare provider and major securities lending platform — also were unceremoniously removed from LockBit’s new shaming website, despite LockBit claiming their data would be leaked.
“We are 99% sure the rest of their ‘new victims’ are also fake claims (old data for new breaches),” RedSense posted. “So the best thing for them to do would be to delete all other entries from their blog and stop defrauding honest people.”
Callow said there certainly have been plenty of cases in the past where ransomware gangs exaggerated their plunder from a victim organization. But this time feels different, he said.
“It is a bit unusual,” Callow said. “This is about trying to still affiliates’ nerves, and saying, ‘All is well, we weren’t as badly compromised as law enforcement suggested.’ But I think you’d have to be a fool to work with an organization that has been so thoroughly hacked as LockBit has.”
Cybercrime groups that specialize in stealing corporate data and demanding a ransom not to publish it have tried countless approaches to shaming their victims into paying. The latest innovation in ratcheting up the heat comes from the ALPHV/BlackCat ransomware group, which has traditionally published any stolen victim data on the Dark Web. Today, however, the group began publishing individual victim websites on the public Internet, with the leaked data made available in an easily searchable form.
The ALPHV site claims to care about people’s privacy, but they let anyone view the sensitive stolen data.
ALPHV recently announced on its victim shaming and extortion website that it had hacked a luxury spa and resort in the western United States. Sometime in the last 24 hours, ALPHV published a website with the same victim’s name in the domain, and their logo on the homepage.
The website claims to list the personal information of 1,500 resort employees, and more than 2,500 residents at the facility. At the top of the page are two “Check Yourself” buttons, one for employees, and another for guests.
Brett Callow, a threat analyst with security firm Emsisoft, called the move by ALPHV “a cunning tactic” that will most certainly worry their other victims.
Callow said most of the victim shaming blogs maintained by the major ransomware and data ransom groups exist on obscure, slow-loading sites on the Darknet, reachable only through the use of third-party software like Tor. But the website erected by ALPHV as part of this new pressure tactic is available on the open Internet.
“Companies will likely be more concerned about the prospect of their data being shared in this way than of simply being posted to an obscure Tor site for which barely anyone knows the URL,” Callow said. “It’ll piss people off and make class actions more likely.”
It’s unclear if ALPHV plans to pursue this approach with every victim, but other recent victims of the crime group include a school district and a U.S. city. Most likely, this is a test run to see if it improves results.
“We are not going to stop, our leak distribution department will do their best to bury your business,” the victim website reads. “At this point, you still have a chance to keep your hotel’s security and reputation. We strongly advise you to be proactive in your negotiations; you do not have much time.”
Emerging in November 2021, ALPHV is perhaps most notable for its programming language (it is written in Rust). ALPHV has been actively recruiting operators from several ransomware organizations — including REvil, BlackMatter and DarkSide — offering affiliates up to 90 percent of any ransom paid by a victim organization.
Many security experts believe ALPHV/BlackCat is simply a rebrand of another ransomware group — “Darkside” a.k.a. “BlackMatter,” the same gang responsible for the 2021 attack on Colonial Pipeline that caused fuel shortages and price spikes for several days last summer.
Callow said there may be an upside to this ALPHV innovation, noting that his wife recently heard directly from a different ransomware group — Cl0p.
“On a positive note, stunts like this mean people may actually find out that their PI has been compromised,” he said. “Cl0p emailed my wife last year. The company that lost her data still hasn’t made any public disclosure or notified the people who were impacted (at least, she hasn’t heard from the company.)”
Editor’s Note: This is the third in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply.
Now here’s a great topic. Spending more quality time with our folks, even if they’re far away. That’s the beauty of a family video chat. It’s a way to connect with more than voice. It’s a way to share moments together.
If your parents and the older loved ones in your family haven’t come around to the idea of video chats just yet, now’s a good time to give it a try. Video chats are far easier to enjoy than ever, and with a little initiative from you, the family can gather around a video chat rather quickly. In fact, there’s plenty you can do to get them started.
Clearly, a video chat is different than a phone call. Beyond the technological differences, it’s quite a different way of interacting. After all, there you are, face-to-face, talking over a device. And that may feel a little awkward, especially for our parents. They’ve lived lives where long-distance conversations meant using a phone that was anchored to the kitchen wall.
So aside from the technical considerations of video chats, there’s a degree of freedom that may leave our parents wondering what to do and how to act in this new medium. Just like when we first used video chat ourselves, questions come up … Where should I be looking on the screen … How should I hold the phone … Can everyone on this call see up my nose?
You can ease them in by taking the lead, welcoming them into the notion that your video chat can be much more than a phone call. More than simply talking, it’s a chance to create a shared space together.
A great example is this: a co-worker recently told me about his in-laws who were scouting out retirement communities to live in. Even though his in-laws lived 2,000 miles away, they all got to do a little house-hunting together. Using a smartphone, they took room-to-room tours of model homes together, got views of the tree-lined streets, checked out the pools and rec centers, and so on. A few weeks later, they shared another video call where his in-laws walked the family through their new place after they’d settled in. And all of it started with a simple request, “Hey, turn on FaceTime so we can take a look too!”
So, in a way, video chats truly are an opportunity to create moments together. It could be as simple as asking grandma to read a book to the kids, have mom and dad share what they’re having for a birthday dinner, or ask them to show how hard it’s snowing outside their home. Anything you can do to encourage a little free interaction of some sort may make a video chat feel far more comfortable. You can really relax and interact once you settle in and let the possibilities unfold.
In a way, a video call is much like dropping by the house for a visit. Placing a video call unannounced may catch mom in her curlers, so to speak. Or, as we’ve heard our parents say when they looked at a messy living room, we may catch them when “the house isn’t ready for guests.” In either case, scheduling a time for a video call gives everyone time to prepare. Whether it’s sprucing up your appearance or simply getting into the headspace for a face-to-face interaction, a designated time helps everyone get ready.
On your end, it’s an opportunity for you to prepare as well. Do the kids have some recent schoolwork or a project they’re proud of? Have them bring it for some show-and-tell. Doing some cooking lately and you just can’t seem to get the family secret BBQ sauce just right? Bring your folks into the kitchen for some cooking advice. Find an old treasure in storage? Break it out and flip through your old grade-school art scrapbook with them on the call. As you prepare, think about sharing and moments, some of the things you’d like to do together over a video call. That’ll make it all the more special.
As you know, there are plenty ways to hold a video call. There’s a good chance you’ve used several platforms and apps yourself already, whether with friends, work, or a mix of both. So when it comes to picking what’s best for your video call, the question to ask here is what’s your parent’s comfort level with technology.
If your parents are pretty comfortable with technology, you can share one of my earlier articles on video calls with them, which walks through the ins and outs of different apps and options. If they’re a little less savvy with technology, ideally they have a smartphone or tablet that they can use. Chances are, that device will have video calling built right in, such as Apple’s FaceTime or Google Duo on Android devices—both of which make video calls an easier “point and shoot” experience.
Even if you’re using different devices, you can still use apps like FaceTime between Androids and iPhones. It’s rather straightforward, as all it takes is for one party or other to click a link. Additionally, Google Duo is available as an app in Apple’s App Store, which makes it easy for everyone to get on one platform as needed.
If a smartphone or tablet isn’t in the picture, there are certainly options for laptops and computers, several you may also know well already. Of the free and relatively straightforward apps out there, you can choose from:
With a free account that can run through a browser window, you and your parents can enjoy a call without having to manually download an app.
This comes standard on Windows PCs and supports apps for all kinds of tablets and smartphones too. If you want to create a video chat without an account, you can simply visit this page and start an instant video chat with a click.
Free to anyone with a free Google Gmail account, you can use Google Meet just by clicking its icon from your Google apps menu or by visiting https://meet.google.com/. Like Zoom and Skype, it can run in the window of a browser, so there’s no app to manually download.
Of course, your folks will need a camera and microphone for their computer. If they don’t have one, there are plenty of moderately priced web cameras that include a microphone. I suggest getting one with a physical lens cap. That way they can protect privacy. Of course, they can always simply disconnect it when they’re not using it.
Setting up a laptop or computer for video calls may take a little bit of work. You can help your parents by walking them through the process with these articles:
Once you’re all set up, here are a few things that you and your parents can do to help keep your calls private and secure.
If your video chap app generates a link that others can click to join in, be sure to create a password that uninvited parties can’t join in as well. Also, don’t be shy about asking your family members to use a password on the calls they initiate. It’s pretty much standard practice nowadays.
Likewise, with any chat link that’s sent to you, be sure that link is legitimate. Confirm the link with the family member who sent it, particularly if you weren’t expecting one. (This is another good reason to schedule calls. Family members will be on the lookout for that link.)
Make sure that you’re using comprehensive online protection software that helps steer you clear of scam emails and links, along with browser protection that blocks links that could send you to sketchy websites. That way, if you do get sent a bogus invite link from a scammer, you’ll be protected.
Aside from giving you the latest features and functionality, updates also often include essential security improvements. Set your computer to update itself automatically and consider using security software that will scan for vulnerabilities and install updates automatically as needed.
An interesting closing note is that getting comfortable with video chat may open a world of other possibilities as well. Perhaps once they get online and see how video chats work, they’ll reach out to other friends and them get in on it too, creating more opportunities to reach out and spend time with others. In other words, you may really start something here by getting mom and dad on video chat.
Additionally, early research has shown that older adults who use regularly technologies like video chat have seen positive impacts in their long-term memory compared to those who just interacted over the phone or in person. Similarly, research has shown that the use of technology, in general, can enhance mental health for older adults as well.
With that, I hope you’ll give it a try with your parents and older loved ones. Meet the inevitable technical bumps in the road with a smile because this journey will be absolutely worth it. For all of you.
The post Helping Mom & Dad: Family Video Chats appeared first on McAfee Blog.
Some scams can make a telltale sound—rinnng, rinnng! Yup, the dreaded robocall. Not only are they annoying, but they can also hit you in the pocketbook.
In the U.S., unwanted calls rank as the top consumer complaint reported to the Federal Communications Commission (FCC), partly because scammers have made good use of spoofing technologies that serve up phony caller ID numbers. As a result, that innocent-looking phone number may not be innocent at all.
Whether the voice on the other end of the smartphone is recorded or an actual person, the intent behind the call is likely the same—to scam you out of your personal information, money, or both. Callers such as these may impersonate banks, government agencies, insurance companies, along with any number of other organizations that give them an excuse to demand payment, financial information, or ID numbers.
And some of those callers can sound rather convincing. Others, well, they’ll just get downright aggressive or threatening. One of the most effective tools these scam calls use is a sense of urgency and fear, telling you that there’s a problem right now and they need your information immediately to resolve whatever bogus issue they’ve come up with. That right there is a sign you should take pause and determine what’s really happening before responding or taking any action.
Whatever form these unwanted calls take, there are things you can do to protect yourself and even keep you from getting them in the first place. These five tips will get you started:
Okay, maybe you can file this one under “obviously.” Yet be aware that scammers excel at spoofing. They can make a call look like it’s local or just familiar enough. If you get caught off guard and answer a spammy call, hang up immediately. If you’re unsure about the number, you’re better off letting your voicemail screen the call for you. Picking up the phone to determine if a call is legit or not could help a scammer verify that you have a valid line, which could lead to more nuisance calls down the road.
So, let’s say you let an unknown call go through to voicemail. The call sounds like it’s from a bank or business with news of an urgent matter. If you feel the need to follow up, get a legitimate customer service number from a statement, bill, or website of the bank or business in question so you can verify the situation for yourself. Calling back the number captured by your phone or left in voicemail could play right into the hands of a scammer.
As you can see, scammers love to play the role of an imposter and will tell you there’s something wrong with your taxes, your account, or your bank statement. Some of them can be quite convincing, so if you find yourself in a conversation where you don’t feel comfortable with what’s being said or how it’s being said, hang up and follow up bank or business as called out above. In all, look out for pressure or scare tactics and keep your info to yourself.
Several nations provide such a service, effectively a list that legitimate telemarketers will reference before making their calls. While this may not prevent scammers from ringing you up, it can cut down on unsolicited calls in general. For example, the U.S., Canada, and the UK each offer do not call registries.
Many mobile carriers provide additional apps and services that can block unwanted calls, often as part of your smartphone’s service plan. There are third-party apps that do this as well. Yet do your research. You’ll want to see if those apps are legitimate and if they can effectively let “good” calls through without blocking them.
While security software and apps won’t block robocalls, they increase the security of your phone overall, which can protect both you and your data. You have a couple of options here. You can grab comprehensive security software that protects all of your devices or pick up an app in Google Play or Apple’s App Store. This way, you’ll have malware, web, and device security that’ll help you stay safe on your phone in general.
Taken together, these steps can help you beat or outright block unwanted calls like robocalls—and be safer (and maybe less annoyed) as a result.
The post Smartphone Security: Five Steps Beating and Blocking Robocalls appeared first on McAfee Blog.
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