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If you’ve ever owned a domain name, the chances are good that at some point you’ve received a snail mail letter which appears to be a bill for a domain or website-related services. In reality, these misleading missives try to trick people into paying for useless services they never ordered, don’t need, and probably will never receive. Here’s a look at the most recent incarnation of this scam — DomainNetworks — and some clues about who may be behind it.
The DomainNetworks mailer may reference a domain that is or was at one point registered to your name and address. Although the letter includes the words “marketing services” in the upper right corner, the rest of the missive is deceptively designed to look like a bill for services already rendered.
DomainNetworks claims that listing your domain with their promotion services will result in increased traffic to your site. This is a dubious claim for a company that appears to be a complete fabrication, as we’ll see in a moment. But happily, the proprietors of this enterprise were not so difficult to track down.
The website Domainnetworks[.]com says it is a business with a post office box in Hendersonville, N.C., and another address in Santa Fe, N.M. There are a few random, non-technology businesses tied to the phone number listed for the Hendersonville address, and the New Mexico address was used by several no-name web hosting companies.
However, there is little connected to these addresses and phone numbers that get us any closer to finding out who’s running Domainnetworks[.]com. And neither entity appears to be an active, official company in their supposed state of residence, at least according to each state’s Secretary of State database.
The Better Business Bureau listing for DomainNetworks gives it an “F” rating, and includes more than 100 reviews by people angry at receiving one of these scams via snail mail. Helpfully, the BBB says DomainNetworks previously operated under a different name: US Domain Authority LLC.
DomainNetworks has an “F” reputation with the Better Business Bureau.
Copies of snail mail scam letters from US Domain Authority posted online show that this entity used the domain usdomainauthority[.]com, registered in May 2022. The Usdomainauthority mailer also featured a Henderson, NC address, albeit at a different post office box.
Usdomainauthority[.]com is no longer online, and the site seems to have blocked its pages from being indexed by the Wayback Machine at archive.org. But searching on a long snippet of text from DomainNetworks[.]com about refund requests shows that this text was found on just one other active website, according to publicwww.com, a service that indexes the HTML code of existing websites and makes it searchable.
A deceptive snail mail solicitation from DomainNetwork’s previous iteration — US Domain Authority. Image: Joerussori.com
That other website is a domain registered in January 2023 called thedomainsvault[.]com, and its registration details are likewise hidden behind privacy services. Thedomainsvault’s “Frequently Asked Questions” page is quite similar to the one on the DomainNetworks website; both begin with the question of why the company is sending a mailer that looks like a bill for domain services.
Thedomainsvault[.]com includes no useful information about the entity or people who operate it; clicking the “Contact-us” link on the site brings up a page with placeholder Lorem Ipsum text, a contact form, and a phone number of 123456789.
However, searching passive DNS records at DomainTools.com for thedomainsvault[.]com shows that at some point whoever owns the domain instructed incoming email to be sent to ubsagency@gmail.com.
The first result that currently pops up when searching for “ubsagency” in Google is ubsagency[.]com, which says it belongs to a Las Vegas-based Search Engine Optimization (SEO) and digital marketing concern generically named both United Business Service and United Business Services. UBSagency’s website is hosted at the same Ann Arbor, Mich. based hosting firm (A2 Hosting Inc) as thedomainsvault[.]com.
UBSagency’s LinkedIn page says the company has offices in Vegas, Half Moon Bay, Calif., and Renton, Wash. But once again, none of the addresses listed for these offices reveal any obvious clues about who runs UBSagency. And once again, none of these entities appear to exist as official businesses in their claimed state of residence.
Searching on ubsagency@gmail.com in Constella Intelligence shows the address was used sometime before February 2019 to create an account under the name “Sammy\Sam_Alon” at the interior decorating site Houzz.com. In January 2019, Houzz acknowledged that a data breach exposed account information on an undisclosed number of customers, including user IDs, one-way encrypted passwords, IP addresses, city and ZIP codes, as well as Facebook information.
Sammy\Sam_Alon registered at Houzz using an Internet address in Huntsville, Ala. (68.35.149.206). Constella says this address was associated with the email tropicglobal@gmail.com, which also is tied to several other “Sammy” accounts at different stores online.
Constella also says a highly unique password re-used by tropicglobal@gmail.com across numerous sites was used in connection with just a few other email accounts, including shenhavgroup@gmail.com, and distributorinvoice@mail.com.
The shenhavgroup@gmail.com address was used to register a Twitter account for a Sam Orit Alon in 2013, whose account says they are affiliated with the Shenhav Group. According to DomainTools, shenhavgroup@gmail.com was responsible for registering roughly two dozen domains, including the now-defunct unitedbusinessservice[.]com.
Constella further finds that the address distributorinvoice@mail.com was used to register an account at whmcs.com, a web hosting platform that suffered a breach of its user database several years back. The name on the WHMCS account was Shmuel Orit Alon, from Kidron, Israel.
UBSagency also has a Facebook page, or maybe “had” is the operative word because someone appears to have defaced it. Loading the Facebook page for UBSagency shows several of the images have been overlaid or replaced with a message from someone who is really disappointed with Sam Alon.
“Sam Alon is a LIAR, THIEF, COWARD AND HAS A VERY SMALL D*CK,” reads one of the messages:
The current Facebook profile page for UBSagency includes a logo that is similar to the DomainNetworks logo.
The logo in the UBSagency profile photo includes a graphic of what appears to be a magnifying glass with a line that zig-zags through bullet points inside and outside the circle, a unique pattern that is remarkably similar to the logo for DomainNetworks:
The logos for DomainNetworks (left) and UBSagency.
Constella also found that the same Huntsville IP address used by Sam Alon at Houzz was associated with yet another Houzz account, this one for someone named “Eliran.”
The UBSagency Facebook page features several messages from an Eliran “Dani” Benz, who is referred to by commenters as an employee or partner with UBSagency. The last check-in on Benz’s profile is from a beach at Rishon Letziyon in Israel earlier this year.
Neither Mr. Alon nor Mr. Benz responded to multiple requests for comment.
It may be difficult to believe that anyone would pay an invoice for a domain name or SEO service they never ordered. However, there is plenty of evidence that these phony bills often get processed by administrative personnel at organizations that end up paying the requested amount because they assume it was owed for some services already provided.
In 2018, KrebsOnSecurity published How Internet Savvy are Your Leaders?, which examined public records to show that dozens of cities, towns, school districts and even political campaigns across the United States got snookered into paying these scam domain invoices from a similar scam company called WebListings Inc.
In 2020, KrebsOnSecurity featured a deep dive into who was likely behind the WebListings scam, which had been sending out these snail mail scam letters for over a decade. That investigation revealed the scam’s connection to a multi-level marketing operation run out of the U.K., and to two brothers living in Scotland.
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The U.S. Department of Justice (DOJ) recently revised its policy on charging violations of the Computer Fraud and Abuse Act (CFAA), a 1986 law that remains the primary statute by which federal prosecutors pursue cybercrime cases. The new guidelines state that prosecutors should avoid charging security researchers who operate in “good faith” when finding and reporting vulnerabilities. But legal experts continue to advise researchers to proceed with caution, noting the new guidelines can’t be used as a defense in court, nor are they any kind of shield against civil prosecution.
In a statement about the changes, Deputy Attorney General Lisa O. Monaco said the DOJ “has never been interested in prosecuting good-faith computer security research as a crime,” and that the new guidelines “promote cybersecurity by providing clarity for good-faith security researchers who root out vulnerabilities for the common good.”
What constitutes “good faith security research?” The DOJ’s new policy (PDF) borrows language from a Library of Congress rulemaking (PDF) on the Digital Millennium Copyright Act (DMCA), a similarly controversial law that criminalizes production and dissemination of technologies or services designed to circumvent measures that control access to copyrighted works. According to the government, good faith security research means:
“…accessing a computer solely for purposes of good-faith testing, investigation, and/or correction of a security flaw or vulnerability, where such activity is carried out in a manner designed to avoid any harm to individuals or the public, and where the information derived from the activity is used primarily to promote the security or safety of the class of devices, machines, or online services to which the accessed computer belongs, or those who use such devices, machines, or online services.”
“Security research not conducted in good faith — for example, for the purpose of discovering security holes in devices, machines, or services in order to extort the owners of such devices, machines, or services — might be called ‘research,’ but is not in good faith.”
The new DOJ policy comes in response to a Supreme Court ruling last year in Van Buren v. United States (PDF), a case involving a former police sergeant in Florida who was convicted of CFAA violations after a friend paid him to use police resources to look up information on a private citizen.
But in an opinion authored by Justice Amy Coney Barrett, the Supreme Court held that the CFAA does not apply to a person who obtains electronic information that they are otherwise authorized to access and then misuses that information.
Orin Kerr, a law professor at University of California, Berkeley, said the DOJ’s updated policy was expected given the Supreme Court ruling in the Van Buren case. Kerr noted that while the new policy says one measure of “good faith” involves researchers taking steps to prevent harm to third parties, what exactly those steps might constitute is another matter.
“The DOJ is making clear they’re not going to prosecute good faith security researchers, but be really careful before you rely on that,” Kerr said. “First, because you could still get sued [civilly, by the party to whom the vulnerability is being reported], but also the line as to what is legitimate security research and what isn’t is still murky.”
Kerr said the new policy also gives CFAA defendants no additional cause for action.
“A lawyer for the defendant can make the pitch that something is good faith security research, but it’s not enforceable,” Kerr said. “Meaning, if the DOJ does bring a CFAA charge, the defendant can’t move to dismiss it on the grounds that it’s good faith security research.”
Kerr added that he can’t think of a CFAA case where this policy would have made a substantive difference.
“I don’t think the DOJ is giving up much, but there’s a lot of hacking that could be covered under good faith security research that they’re saying they won’t prosecute, and it will be interesting to see what happens there,” he said.
The new policy also clarifies other types of potential CFAA violations that are not to be charged. Most of these include violations of a technology provider’s terms of service, and here the DOJ says “violating an access restriction contained in a term of service are not themselves sufficient to warrant federal criminal charges.” Some examples include:
-Embellishing an online dating profile contrary to the terms of service of the dating website;
-Creating fictional accounts on hiring, housing, or rental websites;
-Using a pseudonym on a social networking site that prohibits them;
-Checking sports scores or paying bills at work.
Kerr’s warning about the dangers that security researchers face from civil prosecution is well-founded. KrebsOnSecurity regularly hears from security researchers seeking advice on how to handle reporting a security vulnerability or data exposure. In most of these cases, the researcher isn’t worried that the government is going to come after them: It’s that they’re going to get sued by the company responsible for the security vulnerability or data leak.
Often these conversations center around the researcher’s desire to weigh the rewards of gaining recognition for their discoveries with the risk of being targeted with costly civil lawsuits. And almost just as often, the source of the researcher’s unease is that they recognize they might have taken their discovery just a tad too far.
Here’s a common example: A researcher finds a vulnerability in a website that allows them to individually retrieve every customer record in a database. But instead of simply polling a few records that could be used as a proof-of-concept and shared with the vulnerable website, the researcher decides to download every single file on the server.
Not infrequently, there is also concern because at some point the researcher suspected that their automated activities might have actually caused stability or uptime issues with certain services they were testing. Here, the researcher is usually concerned about approaching the vulnerable website or vendor because they worry their activities may already have been identified internally as some sort of external cyberattack.
What do I take away from these conversations? Some of the most trusted and feared security researchers in the industry today gained that esteem not by constantly taking things to extremes and skirting the law, but rather by publicly exercising restraint in the use of their powers and knowledge — and by being effective at communicating their findings in a way that maximizes the help and minimizes the potential harm.
If you believe you’ve discovered a security vulnerability or data exposure, try to consider first how you might defend your actions to the vulnerable website or vendor before embarking on any automated or semi-automated activity that the organization might reasonably misconstrue as a cyberattack. In other words, try as best you can to minimize the potential harm to the vulnerable site or vendor in question, and don’t go further than you need to prove your point.
If you’re thinking about crypto, one of the first things you’ll want to do is get yourself a good wallet.
Topping the several important things a new cryptocurrency investor needs to think about is security. Rightfully so. Cryptocurrency is indeed subject to all kinds of fraud, theft, and phishing attacks, just like the credentials and accounts we keep online.
But here’s the catch. Lost or stolen cryptocurrency is terrifically difficult to recover. By and large, it doesn’t enjoy the same protections and regulations as traditional currency and financial transactions. For example, you can always call your bank or credit card company to report theft or contest a fraudulent charge. Not the case with crypto. With that, you’ll absolutely need a safe place to secure it. Likewise, in the U.S. many banks are FDIC insured, which protects depositors if the bank fails. Again, not so with crypto.
So, when it comes to cryptocurrency, security is everything.
Cryptocurrency theft offers hackers an immediate payoff. It’s altogether different from, say, hacking the database of a Fortune 500 company. With a data breach, a hacker may round up armloads of personal data and information, yet it takes additional steps for them to translate those stolen records into money. With cryptocurrency theft, the dollars shift from the victim to the crook in milliseconds. It’s like digital pickpocketing. As you can guess, that makes cryptocurrency a big target.
And that’s where your wallet will come in, a place where you store the digital credentials associated with the cryptocurrency you own. The issue is doing it securely. Let’s take a look at the different wallets out there and then talk about how you can secure them.
Broadly, there are two general categories of wallets. First, let’s look at what these wallets store.
A wallet contains public and private “keys” that are used to conduct transactions. The public key often takes the form of an address, one that anyone can see and then use to send cryptocurrency. The private key is exactly that. Highly complex and taking many forms that range from multi-word phrases to strings of code, it’s your unique key that proves your ownership of your cryptocurrency and that allows you to spend and send crypto. Needless to say, never share your private key.
With that, there are two ways to store your keys—in a hot wallet or a cold wallet.
Hot Wallets:
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Cold Wallets:
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As you can see, the benefit of a hot wallet is that you can load it up with cryptocurrency, ready for spending. However, it’s the riskiest place to store cryptocurrency because it’s connected to the internet, making it a target for hacks and attacks.
In addition to that, a hot wallet is connected to a cryptocurrency exchange, which makes the transfer of cryptocurrencies possible. The issue with that is all cryptocurrency exchanges are not created equal, particularly when it comes to security. Some of the lesser-established exchanges may not utilize strong protocols, likely making a target for attack. Even the more established and trusted exchanges have fallen victim to attacks—where crooks have walked away with millions or even hundreds of millions of dollars.
While the funds in cold wallets are far less liquid, they’re far more secure because they’re not connected to the internet. In this way, cold wallets are more vault-like and suitable for long-term storage of larger sums of funds. But cold wallets place a great deal of responsibility on the holder. They must be stored in a physically secure place, and be backed up, because if you lose that one device or printout that contains your cryptocurrency info, you lose the cryptocurrency altogether. Within the cold wallet category, there are a few different types:
Several manufacturers make storage devices specifically designed to store cryptocurrency, complete with specific features for security, durability, and compatibility with many (yet not always all) of the different cryptocurrencies on the market. An online search will turn up several options, so doing your homework here will be very important—such as which devices have the best track record for security, which devices are the most reliable overall, and which ones are compatible with the crypto you wish to keep.
Storing cryptocurrency information on a computer or laptop that’s disconnected from the internet (also known as “air-gapped”) is a storage method that’s been in place for some time. However, because computers and laptops are complex devices, they may be less secure than a simpler, purpose-built cryptocurrency device. In short, there are more ways to compromise a computer or laptop with malware that a determined hacker can use to steal information in some rather surprising ways. (Like noise from a compromised computer fan passing information in a sort of Morse Code or generating electromagnetic signals on a compromised computer that nearby devices can use to skim information.)
Ah, good old paper. Write down a code and keep it secure. Simple, right? In truth, creating a paper wallet can be one of the most involved methods of all the cold storage options out there. Bitcoin offers a step-by-step walkthrough of the process that you can see for yourself. Once done, though, you’ll have a piece of paper with a public address for loading cryptocurrency into your paper cold wallet, along with a private key. One note: Bitcoin and others recommend never reusing a paper cold wallet once it’s connected to a hot wallet. You should go through the process of creating a new cold paper wallet each time.
Physical coins are a special case and are relatively new on the scene. They’re a physical coin minted with a tamper-resistant sticker that indicates the actual value of the coin. Like other methods of cold wallet storage, this calls for keeping it in a safe place, because it’s pretty much like a wad of cash. And like cash, if it’s stolen, it’s gone for good. Also note that a cryptocurrency holder must work with a third party to mint and deliver the coin, which has its own costs and risks involved.
With that look at wallets, let’s see what it takes to secure them. It may seem like there’s plenty to do here. That’s because there is, which goes to show just how much responsibility falls on the shoulders of the cryptocurrency holder. Of course, this is your money we’re talking about, so let’s dive into the details.
Whatever form your storage takes, back it up. And back it up again. Cryptocurrency holders should make multiple copies just in case one is lost, destroyed, or otherwise inaccessible. For example, one story that’s made the rounds is of a IT engineer in the UK who accidentally threw away an old hard drive with his cryptocurrency key on it, one that held 7,500 bitcoins, worth millions of dollars. Redundancy is key. Back up the entire wallet right away and then often after that.
With redundant backups in place, store them in places that are physically secure. It’s not uncommon for crypto holders to use fireproof safes and safe deposit boxes at banks for this purpose, which only highlights the earlier point that a wallet is as good as cash in many ways.
This will help prevent malware from stealing crypto, whether or not your device is connected to the internet. Comprehensive online protection software will give you plenty of other benefits as well, including identity theft monitoring and strong password management, two things that can help you protect your investments, and yourself, even further.
Updates often address security issues, ones that hackers will of course try to exploit. Keep everything current and set automatic updates wherever they are available so that you have the latest and greatest.
Just as your bank and other financial accounts offer MFA, do the same here with your crypto. Some extra security-conscious crypto investors will purchase a device for this specific purpose for yet greater protection, such as a separate phone with texting capability. This keeps their crypto transactions separate from the multitude of other things they do on their everyday smartphone, effectively putting up a wall between these two different digital worlds.
Two things fall under this category. One, the less you say about the crypto investments you make, the less word gets around, which can help keep hackers out of the loop. Particularly on social media! Two, consider setting up a unique email account that you only use for crypto. The less you associate your crypto accounts with other financial accounts like your banking and online payment apps, the more difficult it is to compromise several accounts in one fell swoop.
Just like hackers send phishing emails with an eye on accessing your bank accounts, credit cards, and so on, they’ll do much the same to get at your crypto accounts. The target may be different, that being your crypto, but the attack is very much the same. An email will direct you to a hacker’s website, using some sort of phony pretense, get-rich-quick-scheme, or scare tactic. Once there, they’ll ask for private key information and then simply steal the funds. And it’s not just email. Hackers have used online ads to phish for victims as well.
As you can see, these security measures rely almost exclusively on you. If something happens to you, that could make recovering your funds a real problem. Consider reaching out to someone you trust and let them know where you’re storing your wallets and information. That way, you’ll have some assistance ready in the event of an emergency or issue.
The very things that define cryptocurrency—the anonymity of ownership, the lack of banking institutions, the light or non-existent regulation—all have major security implications. Add in the fact that you’re your own safety net here and it’s easy to see that crypto is something that requires plenty of planning and careful through before diving into. Getting knowledgeable about security, how you’ll protect your crypto, should absolutely top your list before investing.
The post Cold Wallets, Hot Wallets: The Basics of Storing Your Crypto Securely appeared first on McAfee Blog.
How our new identity & privacy app can help
By this point in the year you may have already broken some of your New Year’s resolutions, but here’s one to keep: better protecting your online privacy.
After all, we are likely to continue to spend more time online in 2021, whether it be for working, learning, or shopping. This makes taking some preventative steps to shield our identity information more important than ever.
That’s why McAfee has been working on a new identity and privacy app for safeguarding your personal information, and we’d love for you to try it if you’re in the U.S.
Here’s a little bit about our approach. We looked at some of the key areas where users’ private information can be vulnerable, and designed a tool that offers easy-to-use, proactive protection for Windows, Android, and iOS devices, with consistent, familiar experiences regardless of the platform.
We know, for instance, that users are vulnerable when using unsecured networks, like public Wi-Fi. This is where a cybercriminal can potentially capture your login credentials and other personal information as it flows over the network, from your laptop to your bank’s website, for example.
So, we made sure to include a Virtual Private Network (VPN) to keep your information protected from prying eyes. It does this easily, and even automatically, by detecting when you’re on a public network and prompting you to turn on your VPN. The VPN then scrambles, or encrypts, your data as it flows over the network. Unlike some VPNs that require advanced settings to shield your data, our app offers seamless security.
Another area of high risk that we want to address is data breaches. Whether one of your personal accounts is hacked–or worse–another website somehow gets ahold of your data and subsequently gets breached, your data may end up on the dark web. This is where cybercriminals buy and sell information.
To detect these dangerous leaks, we included dark web monitoring, which alerts you if your login credentials have been exposed. It can even provide you with a link to the site that uses those credentials when the information is available. This allows you to swiftly reset your passwords, mitigating the risk.
Given that we saw a spike in corporate data breaches in 2020, where 58% of victims had their personal data compromised, I believe this kind of always-on monitoring of your private information is key.
Most importantly, we wanted to make this personal protection app easy to use and available across all your compatible devices. So, whether you’re out with just your phone, or home working at your PC, you have access to your protection, and can even pick up where you left off on a different device.
I know that organizing my digital life gives me one less thing to worry about, and I hope it’s the same for you. Give the app a try, and please let us know what you think since we are always open to your feedback.
Here’s to a happy and secure year!
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Let’s Commit To Protect Our Privacy This Year appeared first on McAfee Blogs.
We’ve all been spending more of our time online since the crisis hit. Whether it’s ordering food for delivery, livestreaming concerts, holding virtual parties, or engaging in a little retail therapy, the digital interactions of many Americans are on the rise. This means we’re also sharing more of our personal and financial information online, with each other and the organizations we interact with. Unfortunately, as ever, there are bad guys around every digital corner looking for a piece of the action.
The bottom line is that personally identifiable information (PII) is the currency of internet crime. And cyber-criminals will do whatever they can to get their hands on it. When they commit identity theft with this data, it can be a messy business, potentially taking months for banks and businesses to investigate before you get your money and credit rating back. At a time of extreme financial hardship, this is the last thing anyone needs.
It therefore pays to be careful about how you use your data and how you protect it. Even more: it’s time to get proactive and monitor it—to try and spot early on if it has been stolen. Here’s what you need to know to protect your identity data.
How identity theft works
First, some data on the scope of the problem. In the second quarter of 2020 alone 349,641 identity theft reports were filed with the FTC. To put that in perspective, it’s over half of the number for the whole of 2019 (650,572), when consumers reported losing more than $1.9 billion to fraud. What’s driving this huge industry? A cybercrime economy estimated to be worth as much as $1.5 trillion annually.
Specialized online marketplaces and private forums provide a user-friendly way for cyber-criminals and fraudsters to easily buy and sell stolen identity data. Many are on the so-called dark web, which is hidden from search engines and requires a specialized anonymizing browser like Tor to access. However, plenty of this criminal activity also happens in plain sight, on social media sites and messaging platforms. This underground industry is an unstoppable force: as avenues are closed down by law enforcement or criminal in-fighting, other ones appear.
At-risk personal data could be anything from email and account log-ins to medical info, SSNs, card and bank details, insurance details and much more. It all has a value on the cybercrime underground and the price fraudsters are prepared to pay will depend on supply and demand, just like in the ‘real’ world.
There are various ways for attackers to get your data. The main ones are:
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The COVID-19 challenge
As if this weren’t enough, consumers are especially exposed to risk during the current pandemic. Hackers are using the COVID-19 threat as a lure to infect your PC or steal identity data via the phishing tactics described above. They often impersonate trustworthy institutions/officials and emails may claim to include new information on outbreaks, or vaccines. Clicking through or divulging your personal info will land you in trouble. Other fraud attempts will try to sell counterfeit or non-existent medical or other products to help combat infection, harvesting your card details in the process. In March, Interpol seized 34,000 counterfeit COVID goods like surgical masks and $14m worth of potentially dangerous pharmaceuticals.
Phone-based attacks are also on the rise, especially those impersonating government officials. The aim here is to steal your identity data and apply for government emergency stimulus funds in your name. Of the 349,641 identity theft reports filed with the FTC in Q2 2020, 77,684 were specific to government documents or benefits fraud.
What do cybercriminals do with my identity data?
Once your PII is stolen, it’s typically sold on the dark web to those who use it for malicious purposes. It could be used to:
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How do I protect my identity online?
The good news among all this bad is that if you remain skeptical about what you see online, are cautious about what you share, and follow some other simple rules, you’ll stand a greater chance of keeping your PII under lock and key. Best practices include:
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How Trend Micro can help
Trend Micro offers solutions that can help to protect your digital identity.
Trend Micro ID Security is the best way to get proactive about data protection. It works 24/7 to monitor dark web sites for your PII and will sound the alarm immediately if it finds any sign your accounts or personal data have been stolen. It features
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Trend Micro Password Manager enables you to manage all your website and app log-ins from one secure location. Because Password Manager remembers and recalls your credentials on-demand, you can create long, strong and unique passwords for each account. As you’re not sharing easy-to-remember passwords across multiple accounts, you’ll be protected from popular credential stuffing and similar attacks.
Finally, Trend Micro WiFi Protection will protect you if you’re out and about connecting to WiFi hotspots. It automatically detects when a WiFi connection isn’t secure and enables a VPN—making your connection safer and helping keep your identity data private.
In short, it’s time to take an active part in protecting your personal identity data—as if your digital life depended on it. In large part, it does.
The post Identity Fraud: How to Protect Your Identity Data, Accounts and Money During the Coronavirus Crisis appeared first on .
We’re all getting a little more worldly wise to the dangers that lurk around every corner of our digital lives. We know that the flipside of being able to shop, chat, bank and share online at the push of a button is the risk of data theft, ransomware and identity fraud. That’s why we protect our families’ PCs and mobile devices with security solutions from proven providers like Trend Micro, and take extra care each time we fire up the internet.
But what about the firms that we entrust to handle our data securely?
Unfortunately, many of these organizations still aren’t doing enough to protect our personal and financial information. It could be data we enter online to pay for an item or open an account. Or it could be payment card details that we’ve used at a local outlet which are subsequently stored online. These companies are big targets for the bad guys, who only have to get lucky once to crack open an Aladdin’s Cave of lucrative customer data.
What does this mean? That data breaches are the new normal. Last year in the US there were a reported 1,473 of these incidents, exposing nearly 165 million customer records. The latest affected customers of convenience store and gas station chain Wawa — and it could be one of the biggest ever, affecting 30 million cards.
Let’s take a look at what happened, and what consumers can do to steal a march on the bad guys.
What happened this time?
Wawa first notified its customers of a payment card breach in December 2019. But although the firm discovered malware on its payment processing servers that month, it had actually been sitting there since March, potentially siphoning card data silently from every single Wawa location. That’s more than 850 stores, across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, and Washington DC.
The company itself has so far declined to put a number on how many customers have been affected. However, while cardholders were still wondering whether they’ve been impacted or not, something else happened. At the end of January, a hacker began to upload the stolen cards to a notorious dark web marketplace, known as Joker’s Stash.
They are claiming to have 30 million stolen cards in total, which if accurate could make this one of the biggest card breaches of its kind, placing it alongside other incidents at Home Depot (2014) and Target (2013).
How does it affect me?
Once the data goes on sale on a dark web market like this, it is usually bought by scammers, who use it in follow-on identity fraud attacks. In this case, the stolen data includes debit and credit card numbers, expiration dates and cardholder names, but not PINs or CVV records. That means they can’t be used at ATMs and fraudsters will find it hard to use the cards online, as most merchants require the CVV number.
However, if the cards are of the old magstripe type, they could be cloned for use in face-to-face transactions.
Although Wawa said it has informed the relevant card issuers and brands, the cardholders themselves must monitor their cards for unusual transactions and then report to their issuer “in a timely manner” if they want to be reimbursed for any fraudulent usage. This can be a distressing, time-consuming process.
What should I do next?
This is by no means the first and it won’t be the last breach of this kind. In the past, data stolen from customers of Hilton Hotels, supermarket chain Hy-Vee, retailer Bebe Stores, and restaurant chains including Krystal, Moe’s and Schlotzsky’s has turned up for sale on Joker’s Stash. It can be dispiriting for consumers to see their personal data time and again compromised in this way by cyber-criminals.
Too often in the aftermath of such incidents, the customers themselves are left in the dark. There is no information on whether they’ve definitively had their personal or card data stolen, just an ominous sense that something bad may be about to happen. If the company itself doesn’t even know how many cards have been affected, how can you act decisively?
Credit monitoring is often provided by breached firms, but this is a less-than-perfect solution. For one thing, such services only alert the user if a new line of credit is being opened in their name — not if a stolen card is being used. And second, they only raise the alarm after the incident, by which time the fraudsters may already have made a serious dent in your finances.
Monitoring your bank account for fraudulent transactions is arguably more useful in cases like the Wawa breach, but it’s still too reactive. Here’s a handy 2-step plan which could provide better results:
Step 1: Dark web monitoring works
To get more proactive, consumers need Dark Web monitoring. These tools typically scour dark web sites like Joker’s Stash to look for your personal information. The beauty of this approach is that it can raise the alarm after a breach has occurred, when the data is posted to the Dark Web, but before a fraudster has had time to monetize your stolen details. With this information, you can proactively request that your lender block a particular card and issue a new one.
This approach works for all personal data you may want to keep protected, including email addresses, driver’s license, passport numbers and passwords.
Step 2: Password protection
Once you’ve determined that your data has been part of a breach and is being sold on the dark web, one of the most important things you can do is to change your passwords to any stolen accounts, in order to minimize the potential damage that fraudsters can do.
This is where password manager tools can come in very handy. They allow users to store and recall long, strong and unique credentials for each of the websites and apps they use. This means that if one password is compromised, as in a breach scenario, your other accounts will remain secure. It also makes passwords harder for hackers to guess, which they may try to do with automated tools if they already have your email address.
Following a breach, it also makes sense to look out for follow-on phishing attacks which may try to trick you into handing over more information to the fraudsters. Here are a few tips:
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How Trend Micro can help
Fortunately, Trend Micro has several products that can help you, as a potential or actual victim of a data breach, to proactively mitigate the fallout from a serious security incident, or to foil the fraudsters:
Trend Micro ID Security: checks if your personal information has been uploaded to Dark Web sites by hackers. This highly secure service, available in apps for Android and iOS mobile devices, uses data hashing and an encrypted connected to keep your details safe, alerting when it has found a match on the Dark Web so you can take action. Use it to protect your emails, credit card numbers, passwords, bank accounts, passport details and more.
Trend Micro Password Manager: provides a secure place to store, manage and update your passwords. It remembers your log-ins, so you can create secure and unique credentials for each website/app you need to sign-in to. This means if one site is breached, hackers will not be able to use that password to open your other accounts. Password Manager is available for Windows, Mac, iOS, and Android, synchronizing your passwords across all four platforms.
Trend Micro Fraud Buster: is a free online service you can use to check suspicious emails It uses advanced machine learning technology to identify scam emails that don’t contain malicious URLs or attachments but still pose a risk to the user, because the email (which may be extortionist) reflects the fact that the fraudster probably got your email address from the Dark Web in the first place. Users can then decide to report the scam, get more details, or proceed as before.
Fraud Buster is also now integrated into Trend Micro Security for Windows, protecting Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. It’s also integrated in Trend Micro Antivirus for Mac, where it does the same for Gmail webmail in Safari, Chrome and Firefox on the Mac.
In the end, only you can guard your identity credentials with vigilance.
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