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A 26-year-old Finnish man was sentenced to more than six years in prison today after being convicted of hacking into an online psychotherapy clinic, leaking tens of thousands of patient therapy records, and attempting to extort the clinic and patients.
On October 21, 2020, the Vastaamo Psychotherapy Center in Finland became the target of blackmail when a tormentor identified as “ransom_man” demanded payment of 40 bitcoins (~450,000 euros at the time) in return for a promise not to publish highly sensitive therapy session notes Vastaamo had exposed online.
Ransom_man announced on the dark web that he would start publishing 100 patient profiles every 24 hours. When Vastaamo declined to pay, ransom_man shifted to extorting individual patients. According to Finnish police, some 22,000 victims reported extortion attempts targeting them personally, targeted emails that threatened to publish their therapy notes online unless paid a 500 euro ransom.
Finnish prosecutors quickly zeroed in on a suspect: Julius “Zeekill” Kivimäki, a notorious criminal hacker convicted of committing tens of thousands of cybercrimes before he became an adult. After being charged with the attack in October 2022, Kivimäki fled the country. He was arrested four months later in France, hiding out under an assumed name and passport.
Antti Kurittu is a former criminal investigator who worked on an investigation involving Kivimäki’s use of the Zbot botnet, among other activities Kivimäki engaged in as a member of the hacker group Hack the Planet (HTP).
Kurittu said the prosecution had demanded at least seven years in jail, and that the sentence handed down was six years and three months. Kurittu said prosecutors knocked a few months off of Kivimäki’s sentence because he agreed to pay compensation to his victims, and that Kivimäki will remain in prison during any appeal process.
“I think the sentencing was as expected, knowing the Finnish judicial system,” Kurittu told KrebsOnSecurity. “As Kivimäki has not been sentenced to a non-suspended prison sentence during the last five years, he will be treated as a first-timer, his previous convictions notwithstanding.”
But because juvenile convictions in Finland don’t count towards determining whether somebody is a first-time offender, Kivimäki will end up serving approximately half of his sentence.
“This seems like a short sentence when taking into account the gravity of his actions and the life-altering consequences to thousands of people, but it’s almost the maximum the law allows for,” Kurittu said.
Kivimäki initially gained notoriety as a self-professed member of the Lizard Squad, a mainly low-skilled hacker group that specialized in DDoS attacks. But American and Finnish investigators say Kivimäki’s involvement in cybercrime dates back to at least 2008, when he was introduced to a founding member of what would soon become HTP.
Finnish police said Kivimäki also used the nicknames “Ryan”, “RyanC” and “Ryan Cleary” (Ryan Cleary was actually a member of a rival hacker group — LulzSec — who was sentenced to prison for hacking).
Kivimäki and other HTP members were involved in mass-compromising web servers using known vulnerabilities, and by 2012 Kivimäki’s alias Ryan Cleary was selling access to those servers in the form of a DDoS-for-hire service. Kivimäki was 15 years old at the time.
In 2013, investigators going through devices seized from Kivimäki found computer code that had been used to crack more than 60,000 web servers using a previously unknown vulnerability in Adobe’s ColdFusion software. KrebsOnSecurity detailed the work of HTP in September 2013, after the group compromised servers inside data brokers LexisNexis, Kroll, and Dun & Bradstreet.
The group used the same ColdFusion flaws to break into the National White Collar Crime Center (NWC3), a non-profit that provides research and investigative support to the U.S. Federal Bureau of Investigation (FBI).
As KrebsOnSecurity reported at the time, this small ColdFusion botnet of data broker servers was being controlled by the same cybercriminals who’d assumed control over SSNDOB, which operated one of the underground’s most reliable services for obtaining Social Security Number, dates of birth and credit file information on U.S. residents.
Kivimäki was responsible for making an August 2014 bomb threat against former Sony Online Entertainment President John Smedley that grounded an American Airlines plane. Kivimäki also was involved in calling in multiple fake bomb threats and “swatting” incidents — reporting fake hostage situations at an address to prompt a heavily armed police response to that location.
Ville Tapio, the former CEO of Vastaamo, was fired and also prosecuted following the breach. Ransom_man bragged about Vastaamo’s sloppy security, noting the company had used the laughably weak username and password “root/root” to protect sensitive patient records.
Investigators later found Vastaamo had originally been hacked in 2018 and again in 2019. In April 2023, a Finnish court handed down a three-month sentence for Tapio, but that sentence was suspended because he had no previous criminal record.
The U.S. Federal Communications Commission (FCC) today levied fines totaling nearly $200 million against the four major carriers — including AT&T, Sprint, T-Mobile and Verizon — for illegally sharing access to customers’ location information without consent.
The fines mark the culmination of a more than four-year investigation into the actions of the major carriers. In February 2020, the FCC put all four wireless providers on notice that their practices of sharing access to customer location data were likely violating the law.
The FCC said it found the carriers each sold access to its customers’ location information to ‘aggregators,’ who then resold access to the information to third-party location-based service providers.
“In doing so, each carrier attempted to offload its obligations to obtain customer consent onto downstream recipients of location information, which in many instances meant that no valid customer consent was obtained,” an FCC statement on the action reads. “This initial failure was compounded when, after becoming aware that their safeguards were ineffective, the carriers continued to sell access to location information without taking reasonable measures to protect it from unauthorized access.”
The FCC’s findings against AT&T, for example, show that AT&T sold customer location data directly or indirectly to at least 88 third-party entities. The FCC found Verizon sold access to customer location data (indirectly or directly) to 67 third-party entities. Location data for Sprint customers found its way to 86 third-party entities, and to 75 third-parties in the case of T-Mobile customers.
The commission said it took action after Sen. Ron Wyden (D-Ore.) sent a letter to the FCC detailing how a company called Securus Technologies had been selling location data on customers of virtually any major mobile provider to law enforcement officials.
That same month, KrebsOnSecurity broke the news that LocationSmart — a data aggregation firm working with the major wireless carriers — had a free, unsecured demo of its service online that anyone could abuse to find the near-exact location of virtually any mobile phone in North America.
The carriers promised to “wind down” location data sharing agreements with third-party companies. But in 2019, reporting at Vice.com showed that little had changed, detailing how reporters were able to locate a test phone after paying $300 to a bounty hunter who simply bought the data through a little-known third-party service.
Sen. Wyden said no one who signed up for a cell plan thought they were giving permission for their phone company to sell a detailed record of their movements to anyone with a credit card.
“I applaud the FCC for following through on my investigation and holding these companies accountable for putting customers’ lives and privacy at risk,” Wyden said in a statement today.
The FCC fined Sprint and T-Mobile $12 million and $80 million respectively. AT&T was fined more than $57 million, while Verizon received a $47 million penalty. Still, these fines represent a tiny fraction of each carrier’s annual revenues. For example, $47 million is less than one percent of Verizon’s total wireless service revenue in 2023, which was nearly $77 billion.
The fine amounts vary because they were calculated based in part on the number of days that the carriers continued sharing customer location data after being notified that doing so was illegal (the agency also considered the number of active third-party location data sharing agreements). The FCC notes that AT&T and Verizon each took more than 320 days from the publication of the Times story to wind down their data sharing agreements; T-Mobile took 275 days; Sprint kept sharing customer location data for 386 days.
Update, 6:25 p.m. ET: Clarified that the FCC launched its investigation at the request of Sen. Wyden.
For nearly a dozen years, residents of South Carolina have been kept in the dark by state and federal investigators over who was responsible for hacking into the state’s revenue department in 2012 and stealing tax and bank account information for 3.6 million people. The answer may no longer be a mystery: KrebsOnSecurity found compelling clues suggesting the intrusion was carried out by the same Russian hacking crew that stole of millions of payment card records from big box retailers like Home Depot and Target in the years that followed.
Questions about who stole tax and financial data on roughly three quarters of all South Carolina residents came to the fore last week at the confirmation hearing of Mark Keel, who was appointed in 2011 by Gov. Nikki Haley to head the state’s law enforcement division. If approved, this would be Keel’s third six-year term in that role.
The Associated Press reports that Keel was careful not to release many details about the breach at his hearing, telling lawmakers he knows who did it but that he wasn’t ready to name anyone.
“I think the fact that we didn’t come up with a whole lot of people’s information that got breached is a testament to the work that people have done on this case,” Keel asserted.
A ten-year retrospective published in 2022 by The Post and Courier in Columbia, S.C. said investigators determined the breach began on Aug. 13, 2012, after a state IT contractor clicked a malicious link in an email. State officials said they found out about the hack from federal law enforcement on October 10, 2012.
KrebsOnSecurity examined posts across dozens of cybercrime forums around that time, and found only one instance of someone selling large volumes of tax data in the year surrounding the breach date.
On Oct. 7, 2012 — three days before South Carolina officials say they first learned of the intrusion — a notorious cybercriminal who goes by the handle “Rescator” advertised the sale of “a database of the tax department of one of the states.”
“Bank account information, SSN and all other information,” Rescator’s sales thread on the Russian-language crime forum Embargo read. “If you purchase the entire database, I will give you access to it.”
A week later, Rescator posted a similar offer on the exclusive Russian forum Mazafaka, saying he was selling information from a U.S. state tax database, without naming the state. Rescator said the data exposed included Social Security Number (SSN), employer, name, address, phone, taxable income, tax refund amount, and bank account number.
“There is a lot of information, I am ready to sell the entire database, with access to the database, and in parts,” Rescator told Mazafaka members. “There is also information on corporate taxpayers.”
On Oct. 26, 2012, the state announced the breach publicly. State officials said they were working with investigators from the U.S. Secret Service and digital forensics experts from Mandiant, which produced an incident report (PDF) that was later published by South Carolina Dept. of Revenue. KrebsOnSecurity sought comment from the Secret Service, South Carolina prosecutors, and Mr. Keel’s office. This story will be updated if any of them respond. Update: The Secret Service declined to comment.
On Nov. 18, 2012, Rescator told fellow denizens of the forum Verified he was selling a database of 65,000 records with bank account information from several smaller, regional financial institutions. Rescator’s sales thread on Verified listed more than a dozen database fields, including account number, name, address, phone, tax ID, date of birth, employer and occupation.
Asked to provide more context about the database for sale, Rescator told forum members the database included financial records related to tax filings of a U.S. state. Rescator added that there was a second database of around 80,000 corporations that included social security numbers, names and addresses, but no financial information.
The AP says South Carolina paid $12 million to Experian for identity theft protection and credit monitoring for its residents after the breach.
“At the time, it was one of the largest breaches in U.S. history but has since been surpassed greatly by hacks to Equifax, Yahoo, Home Depot, Target and PlayStation,” the AP’s Jeffrey Collins wrote.
As it happens, Rescator’s criminal hacking crew was directly responsible for the 2013 breach at Target and the 2014 hack of Home Depot. The Target intrusion saw Rescator’s cybercrime shops selling roughly 40 million stolen payment cards, and 56 million cards from Home Depot customers.
Who is Rescator? On Dec. 14, 2023, KrebsOnSecurity published the results of a 10-year investigation into the identity of Rescator, a.k.a. Mikhail Borisovich Shefel, a 36-year-old who lives in Moscow and who recently changed his last name to Lenin.
Mr. Keel’s assertion that somehow the efforts of South Carolina officials following the breach may have lessened its impact on citizens seems unlikely. The stolen tax and financial data appears to have been sold openly on cybercrime forums by one of the Russian underground’s most aggressive and successful hacking crews.
While there are no indications from reviewing forum posts that Rescator ever sold the data, his sales threads came at a time when the incidence of tax refund fraud was skyrocketing.
Tax-related identity theft occurs when someone uses a stolen identity and SSN to file a tax return in that person’s name claiming a fraudulent refund. Victims usually first learn of the crime after having their returns rejected because scammers beat them to it. Even those who are not required to file a return can be victims of refund fraud, as can those who are not actually owed a refund from the U.S. Internal Revenue Service (IRS).
According to a 2013 report from the Treasury Inspector General’s office, the IRS issued nearly $4 billion in bogus tax refunds in 2012, and more than $5.8 billion in 2013. The money largely was sent to people who stole SSNs and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.
It remains unclear why Shefel has never been officially implicated in the breaches at Target, Home Depot, or in South Carolina. It may be that Shefel has been indicted, and that those indictments remain sealed for some reason. Perhaps prosecutors were hoping Shefel would decide to leave Russia, at which point it would be easier to apprehend him if he believed no one was looking for him.
But all signs are that Shefel is deeply rooted in Russia, and has no plans to leave. In January 2024, authorities in Australia, the United States and the U.K. levied financial sanctions against 33-year-old Russian man Aleksandr Ermakov for allegedly stealing data on 10 million customers of the Australian health insurance giant Medibank.
A week after those sanctions were put in place, KrebsOnSecurity published a deep dive on Ermakov, which found that he co-ran a Moscow-based IT security consulting business along with Mikhail Shefel called Shtazi-IT.
A Google-translated version of Shtazi dot ru. Image: Archive.org.
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On April 9, Twitter/X began automatically modifying links that mention “twitter.com” to read “x.com” instead. But over the past 48 hours, dozens of new domain names have been registered that demonstrate how this change could be used to craft convincing phishing links — such as fedetwitter[.]com, which until very recently rendered as fedex.com in tweets.
The message displayed when one visits goodrtwitter.com, which Twitter/X displayed as goodrx.com in tweets and messages.
A search at DomainTools.com shows at least 60 domain names have been registered over the past two days for domains ending in “twitter.com,” although research so far shows the majority of these domains have been registered “defensively” by private individuals to prevent the domains from being purchased by scammers.
Those include carfatwitter.com, which Twitter/X truncated to carfax.com when the domain appeared in user messages or tweets. Visiting this domain currently displays a message that begins, “Are you serious, X Corp?”
Update: It appears Twitter/X has corrected its mistake, and no longer truncates any domain ending in “twitter.com” to “x.com.”
Original story:
The same message is on other newly registered domains, including goodrtwitter.com (goodrx.com), neobutwitter.com (neobux.com), roblotwitter.com (roblox.com), square-enitwitter.com (square-enix.com) and yandetwitter.com (yandex.com). The message left on these domains indicates they were defensively registered by a user on Mastodon whose bio says they are a systems admin/engineer. That profile has not responded to requests for comment.
A number of these new domains including “twitter.com” appear to be registered defensively by Twitter/X users in Japan. The domain netflitwitter.com (netflix.com, to Twitter/X users) now displays a message saying it was “acquired to prevent its use for malicious purposes,” along with a Twitter/X username.
The domain mentioned at the beginning of this story — fedetwitter.com — redirects users to the blog of a Japanese technology enthusiast. A user with the handle “amplest0e” appears to have registered space-twitter.com, which Twitter/X users would see as the CEO’s “space-x.com.” The domain “ametwitter.com” already redirects to the real americanexpress.com.
Some of the domains registered recently and ending in “twitter.com” currently do not resolve and contain no useful contact information in their registration records. Those include firefotwitter[.]com (firefox.com), ngintwitter[.]com (nginx.com), and webetwitter[.]com (webex.com).
The domain setwitter.com, which Twitter/X until very recently rendered as “sex.com,” redirects to this blog post warning about the recent changes and their potential use for phishing.
Sean McNee, vice president of research and data at DomainTools, told KrebsOnSecurity it appears Twitter/X did not properly limit its redirection efforts.
“Bad actors could register domains as a way to divert traffic from legitimate sites or brands given the opportunity — many such brands in the top million domains end in x, such as webex, hbomax, xerox, xbox, and more,” McNee said. “It is also notable that several other globally popular brands, such as Rolex and Linux, were also on the list of registered domains.”
The apparent oversight by Twitter/X was cause for amusement and amazement from many former users who have migrated to other social media platforms since the new CEO took over. Matthew Garrett, a lecturer at U.C. Berkeley’s School of Information, summed up the Schadenfreude thusly:
“Twitter just doing a ‘redirect links in tweets that go to x.com to twitter.com instead but accidentally do so for all domains that end x.com like eg spacex.com going to spacetwitter.com’ is not absolutely the funniest thing I could imagine but it’s high up there.”
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Roughly nine years ago, KrebsOnSecurity profiled a Pakistan-based cybercrime group called “The Manipulaters,” a sprawling web hosting network of phishing and spam delivery platforms. In January 2024, The Manipulaters pleaded with this author to unpublish previous stories about their work, claiming the group had turned over a new leaf and gone legitimate. But new research suggests that while they have improved the quality of their products and services, these nitwits still fail spectacularly at hiding their illegal activities.
In May 2015, KrebsOnSecurity published a brief writeup about the brazen Manipulaters team, noting that they openly operated hundreds of web sites selling tools designed to trick people into giving up usernames and passwords, or deploying malicious software on their PCs.
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold on the domain heartsender,com. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed as long as possible. Image: DomainTools.
The core brand of The Manipulaters has long been a shared cybercriminal identity named “Saim Raza,” who for the past decade has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” “FudCo,” etc. The term “FUD” in those names stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
A September 2021 story here checked in on The Manipulaters, and found that Saim Raza and company were prospering under their FudCo brands, which they secretly managed from a front company called We Code Solutions.
That piece worked backwards from all of the known Saim Raza email addresses to identify Facebook profiles for multiple We Code Solutions employees, many of whom could be seen celebrating company anniversaries gathered around a giant cake with the words “FudCo” painted in icing.
Since that story ran, KrebsOnSecurity has heard from this Saim Raza identity on two occasions. The first was in the weeks following the Sept. 2021 piece, when one of Saim Raza’s known email addresses — bluebtcus@gmail.com — pleaded to have the story taken down.
“Hello, we already leave that fud etc before year,” the Saim Raza identity wrote. “Why you post us? Why you destroy our lifes? We never harm anyone. Please remove it.”
Not wishing to be manipulated by a phishing gang, KrebsOnSecurity ignored those entreaties. But on Jan. 14, 2024, KrebsOnSecurity heard from the same bluebtcus@gmail.com address, apropos of nothing.
“Please remove this article,” Sam Raza wrote, linking to the 2021 profile. “Please already my police register case on me. I already leave everything.”
Asked to elaborate on the police investigation, Saim Raza said they were freshly released from jail.
“I was there many days,” the reply explained. “Now back after bail. Now I want to start my new work.”
Exactly what that “new work” might entail, Saim Raza wouldn’t say. But a new report from researchers at DomainTools.com finds that several computers associated with The Manipulaters have been massively hacked by malicious data- and password-snarfing malware for quite some time.
DomainTools says the malware infections on Manipulaters PCs exposed “vast swaths of account-related data along with an outline of the group’s membership, operations, and position in the broader underground economy.”
“Curiously, the large subset of identified Manipulaters customers appear to be compromised by the same stealer malware,” DomainTools wrote. “All observed customer malware infections began after the initial compromise of Manipulaters PCs, which raises a number of questions regarding the origin of those infections.”
A number of questions, indeed. The core Manipulaters product these days is a spam delivery service called HeartSender, whose homepage openly advertises phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
A screenshot of the homepage of HeartSender 4 displays an IP address tied to fudtoolshop@gmail.com. Image: DomainTools.
HeartSender customers can interact with the subscription service via the website, but the product appears to be far more effective and user-friendly if one downloads HeartSender as a Windows executable program. Whether that HeartSender program was somehow compromised and used to infect the service’s customers is unknown.
However, DomainTools also found the hosted version of HeartSender service leaks an extraordinary amount of user information that probably is not intended to be publicly accessible. Apparently, the HeartSender web interface has several webpages that are accessible to unauthenticated users, exposing customer credentials along with support requests to HeartSender developers.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table “User Feedbacks” (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain. Given the risk for abuse, this domain will not be published.”
This is hardly the first time The Manipulaters have shot themselves in the foot. In 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations. That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that focuses on connecting cybercriminals to their real-life identities.
Currently, The Manipulaters seem focused on building out and supporting HeartSender, which specializes in spam and email-to-SMS spamming services.
“The Manipulaters’ newfound interest in email-to-SMS spam could be in response to the massive increase in smishing activity impersonating the USPS,” DomainTools wrote. “Proofs posted on HeartSender’s Telegram channel contain numerous references to postal service impersonation, including proving delivery of USPS-themed phishing lures and the sale of a USPS phishing kit.”
Reached via email, the Saim Raza identity declined to respond to questions about the DomainTools findings.
“First [of] all we never work on virus or compromised computer etc,” Raza replied. “If you want to write like that fake go ahead. Second I leave country already. If someone bind anything with exe file and spread on internet its not my fault.”
Asked why they left Pakistan, Saim Raza said the authorities there just wanted to shake them down.
“After your article our police put FIR on my [identity],” Saim Raza explained. “FIR” in this case stands for “First Information Report,” which is the initial complaint in the criminal justice system of Pakistan.
“They only get money from me nothing else,” Saim Raza continued. “Now some officers ask for money again again. Brother, there is no good law in Pakistan just they need money.”
Saim Raza has a history of being slippery with the truth, so who knows whether The Manipulaters and/or its leaders have in fact fled Pakistan (it may be more of an extended vacation abroad). With any luck, these guys will soon venture into a more Western-friendly, “good law” nation and receive a warm welcome by the local authorities.
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Thread hijacking attacks. They happen when someone you know has their email account compromised, and you are suddenly dropped into an existing conversation between the sender and someone else. These missives draw on the recipient’s natural curiosity about being copied on a private discussion, which is modified to include a malicious link or attachment. Here’s the story of a thread hijacking attack in which a journalist was copied on a phishing email from the unwilling subject of a recent scoop.
In Sept. 2023, the Pennsylvania news outlet LancasterOnline.com published a story about Adam Kidan, a wealthy businessman with a criminal past who is a major donor to Republican causes and candidates, including Rep. Lloyd Smucker (R-Pa).
The LancasterOnline story about Adam Kidan.
Several months after that piece ran, the story’s author Brett Sholtis received two emails from Kidan, both of which contained attachments. One of the messages appeared to be a lengthy conversation between Kidan and a colleague, with the subject line, “Re: Successfully sent data.” The second missive was a more brief email from Kidan with the subject, “Acknowledge New Work Order,” and a message that read simply, “Please find the attached.”
Sholtis said he clicked the attachment in one of the messages, which then launched a web page that looked exactly like a Microsoft Office 365 login page. An analysis of the webpage reveals it would check any submitted credentials at the real Microsoft website, and return an error if the user entered bogus account information. A successful login would record the submitted credentials and forward the victim to the real Microsoft website.
But Sholtis said he didn’t enter his Outlook username and password. Instead, he forwarded the messages to LancasterOneline’s IT team, which quickly flagged them as phishing attempts.
LancasterOnline Executive Editor Tom Murse said the two phishing messages from Mr. Kidan raised eyebrows in the newsroom because Kidan had threatened to sue the news outlet multiple times over Sholtis’s story.
“We were just perplexed,” Murse said. “It seemed to be a phishing attempt but we were confused why it would come from a prominent businessman we’ve written about. Our initial response was confusion, but we didn’t know what else to do with it other than to send it to the FBI.”
The phishing lure attached to the thread hijacking email from Mr. Kidan.
In 2006, Kidan was sentenced to 70 months in federal prison after pleading guilty to defrauding lenders along with Jack Abramoff, the disgraced lobbyist whose corruption became a symbol of the excesses of Washington influence peddling. He was paroled in 2009, and in 2014 moved his family to a home in Lancaster County, Pa.
The FBI hasn’t responded to LancasterOnline’s tip. Messages sent by KrebsOnSecurity to Kidan’s emails addresses were returned as blocked. Messages left with Mr. Kidan’s company, Empire Workforce Solutions, went unreturned.
No doubt the FBI saw the messages from Kidan for what they likely were: The result of Mr. Kidan having his Microsoft Outlook account compromised and used to send malicious email to people in his contacts list.
Thread hijacking attacks are hardly new, but that is mainly true because many Internet users still don’t know how to identify them. The email security firm Proofpoint says it has tracked north of 90 million malicious messages in the last five years that leverage this attack method.
One key reason thread hijacking is so successful is that these attacks generally do not include the tell that exposes most phishing scams: A fabricated sense of urgency. A majority of phishing threats warn of negative consequences should you fail to act quickly — such as an account suspension or an unauthorized high-dollar charge going through.
In contrast, thread hijacking campaigns tend to patiently prey on the natural curiosity of the recipient.
Ryan Kalember, chief strategy officer at Proofpoint, said probably the most ubiquitous examples of thread hijacking are “CEO fraud” or “business email compromise” scams, wherein employees are tricked by an email from a senior executive into wiring millions of dollars to fraudsters overseas.
But Kalember said these low-tech attacks can nevertheless be quite effective because they tend to catch people off-guard.
“It works because you feel like you’re suddenly included in an important conversation,” Kalember said. “It just registers a lot differently when people start reading, because you think you’re observing a private conversation between two different people.”
Some thread hijacking attacks actually involve multiple threat actors who are actively conversing while copying — but not addressing — the recipient.
“We call these multi-persona phishing scams, and they’re often paired with thread hijacking,” Kalember said. “It’s basically a way to build a little more affinity than just copying people on an email. And the longer the conversation goes on, the higher their success rate seems to be because some people start replying to the thread [and participating] psycho-socially.”
The best advice to sidestep phishing scams is to avoid clicking on links or attachments that arrive unbidden in emails, text messages and other mediums. If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark so as to avoid potential typosquatting sites.
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