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Start the New Year Right With This 3-Step Digital Detox

By McAfee

Pledging to follow healthier habits is consistently the most popular new year’s resolution. That January 1st promise looks different to everyone: snacking less often, going to the gym more often, drinking more water, drinking less soda, etc. This year, instead of a juice cleanse subscription, opt for a healthier habit that’s not an unappetizing shade of green: follow this digital detox, instead! In three easy steps, you can make great strides in improving your digital wellness. 

1. Update

There are various aspects of your digital habits that you should consider updating for a more private and safer online life. For starters, update your passwords. Do you reuse the same password for multiple online accounts? Doing so puts your personally identifiable information (PII) at great risk. For example, if a business with which you have an online shopping account is breached by a cybercriminal, your login and password combination could make it on the dark web, through no fault of your own. Then, through a brute force attack, a criminal could use that same password and username combo to walk into your banking or tax filing accounts.   

Remembering unique, complicated passwords and passphrases for your dozens of online accounts would be impossible. Luckily, there’s software that remembers them for you! It’s called a password manager, which acts as a vault for all your login information. Just remember one master password, and you can be confident in the security of your accounts and never have to deal with the hassle of forgetting passwords. 

Another aspect of updating you should adopt in 2023 is making an effort to always upgrade to the latest software updates on all your devices. The easiest way to do this is to turn on automatic updates. From there, you don’t need to take any further action! Apps and operating systems (like Apple, Android, and Windows) often release updates to patch security vulnerabilities. When you run outdated software, there’s a chance a cybercriminal could take advantage of that security gap. 

Finally, make sure that you keep updated on the latest security headlines. Consider setting up news alerts to notify you when a breach occurs at a company that you frequent or have an account with. Speed is often key in making sure that your information remains safe, so it’s best practice to have your finger on the pulse on the security news of the day. 

2. Connect

A new year digital detox can be a whole family affair. Connect with your family, anyone connected to your home network, and your elderly relatives to get everyone on the same page with security best practices. Here are some common online security snags people of all ages encounter: 

Social media oversharing.

Everyone has an oversharer on their newsfeed. Alert your family members of the dangers of posting too much about their personal life. When someone takes those “get to know you” quizzes and posts their answers, cybercriminals can use that post to take educated guesses at your passwords. Additionally, social engineers can tailor social media scams to specific people in order to increase the chances of tricking someone into sending money or sharing valuable personal or banking details. 

Falling for phishing.

While spam filters catch a lot of phishing emails, phishers are getting smarter by the day and are making their attempts more and more believable. Connect with your loved ones and make sure they know how to recognize phishing emails, texts, and social media direct messages. Telltale signs of a phishing message include:  

  • Typos and grammar mistakes 
  • Over-the-top language that makes you feel very angry, sad, or excited 
  • Harsh consequences for not replying within a short timeframe 
  • Requests for passwords or Social Security Numbers 
  • Blurry logos 

If you’re ever unsure if a message is a phishing attempt, the best course of action is to just delete it. If the “sender” is a well-known institution, follow up with a phone call using the official customer service number listed on their website. The phisher may also claim to be someone you know personally. In that case, give the loved one in question a phone call. It’s a good excuse to reconnect and have a nice conversation! 

Visiting unsafe sites.

In the quest for free streams of the latest new show or movie, people often encounter unsafe sites that hide malware, spyware or other types malicious links and programs. Some types of malware can jump from one device to others connected to the same home Wi-Fi network. That’s why it’s important to make sure everyone under your roof practices excellent digital security habits. One wrong click could sink an entire household. Consider signing up your family for a safe browsing extension that can notify you when you stray onto a risky site. So, instead of putting your device at risk during movie night, connect with your friends or loved ones over one copy of a safely and officially purchased version. 

3. Balance

As with any new health regimen, immediately zooming from zero to a hundred will likely be overwhelming and result in failure. The same goes for adopting new digital safety habits. If you try to do too much at once, all the security measures you put in place will likely get in the way of your daily online activities. The more inconvenient it is, the more likely you may be to cut corners; thus, negating all the progress you’ve made. 

Being cybersafe doesn’t mean you can’t still enjoy your connected devices to the fullest. It just means that you may need to act with more intention and slow down before volunteering personal details online or clicking on links.  

Supplement Your Digital Detox With McAfee+ 

To supplement your digital detox, consider signing up for McAfee+ Ultimate to make 2023 the year for a safer online you. McAfee+ Ultimate includes all the tools you need to live your best online life safely and privately, including a password manager, web protection, unlimited VPN and antivirus, and $1 million in identity theft coverage and restoration for peace of mind. 

Cheers to a digitally smart 2023! 

The post Start the New Year Right With This 3-Step Digital Detox appeared first on McAfee Blog.

Here’s How to Steer Clear of Bot Accounts on Social Media

By McAfee

“Congratulations, you’re a winner!” 

“Did you know this public figure is trying to make your life worse? Click here for what they don’t want you to know.” 

“Save thousands today with just one click!” 

Spam and bot accounts on social media are everywhere. You’ve likely encountered messages like these that attempt to get you to click on links or to stir your emotions in a frenzy. While bot accounts are usually more of an annoyance than anything, when they’re allowed to run rampant, they can quickly become dangerous to your personally identifiable information (PII) and create an emotionally charged mob mentality. 

Here’s what you should know about bot accounts, including how to steer clear of menacing ones, plus a reminder to watch what you share on (and with) social media sites. 

What Are Bot Accounts? 

Bot accounts are software-automated accounts that try to blend in and act like a real user. They post updates and follow other users, though there isn’t a real person behind the account. A spam account is a type of bot account that attempts to gain financially from its automated posts. Everyday people should be wary of social media bot accounts because they can be used to disseminate false information or phishing scams.  

One whistleblower of a social media giant recently divulged that the platform isn’t prioritizing deactivating bot accounts.1 This apathy sparks concerns about the company’s commitment to the security of its users. In the whistleblower’s same report, he stated that the social media site isn’t taking the necessary steps to protect itself from potential inside threats and it had fallen victim to at least 20 breaches in 2020 without reporting the incidents to the proper authorities. 

How to Spot and Steer Clear of Bot Accounts 

Some bot accounts aren’t malicious (merely an annoying tactic by companies to spread the word about their business), but it’s best to give all of them a wide berth and never click on any links in their posts. Those links could direct to unsecured outside sites laden with malware or drop you in the middle of a phishing scheme. 

You can often spot a malicious bot account by the tone of its messages. They’ll often try to inspire intense emotions, such as excitement, sadness, or rage, and attempt to get users to act or share the post. Do not engage with them, not even to argue their points. When you engage or share these posts with your network, it spreads false information and could dangerously manipulate public opinion.2 

3 Tips to Enjoy Social Media Safely 

Here are a few ways you can take your cybersecurity into your own hands when you can’t be sure that social media sites are looking out for the safety of users’ information: 

  1. Don’t overshare. We all have an oversharer amongst our friends whose constant life updates rule our newsfeeds. Oversharing personal details and events can be more than annoying though. They can also put the oversharer’s PII at risk. Social engineering is a tactic where cybercriminals learn enough about you online to either impersonate you or personalize phishing attacks to your passions to capitalize upon your emotions. To combat social engineering, you may want to set your account to private so strangers can’t lurk and glean valuable personal details. Also, deny follower or friend requests from people you don’t know in real life. It could be a bot account in disguise. Another option: don’t overshare! Keep some mystery about your life and save them for in-person gatherings.
  2. Don’t divulge non-essential personal details with social media sites. When you set up a social media profile, the site usually requests several crucial pieces of PII, but they aren’t marked as required fields. These details include your full birthday (including the year), your full name, and your hometown. Consider only sharing your birthday month and day. Keep your birth year to yourself. That way, your followers can still wish you a happy birthday, but you frustrate phishers and dark web crawlers who are seeking your full birthdate.  
  3. Don’t spread false information. To combat bots, the best thing to do is to not engage with them, or better yet, label them as spam or suspicious. From there, hopefully the social media site can handle the situation. False information can spread like wildfire. Even if a bot’s post is laughably inaccurate, do not share it with your followers. It only takes one follower to believe it and then spread it to their own audience and so on. 

Trust a Comprehensive Security Solution to Watch Out for You 

You can’t trust every company to look out for the safety of your personal information, but one organization you can trust is McAfee. McAfee Total Protection is a comprehensive identity and privacy protection solution for your digital life. Great social media habits go a long way toward keeping you safe online, and you can rest assured knowing that McAfee can fill in the gaps. McAfee Total Protection offers antivirus, identity monitoring, and security freeze in the case your information is leaked in a breach or a bot account gets ahold of key details. 

Keep on sharing your life’s milestones with your closest friends and family online. The next time you update your status, flag any suspicious accounts you come across, so everyone can enjoy social media confidently! 

1NBC News, “Twitter whistleblower alleges major security issues 

2Journal of Information Technology & Politics, “Harass, mislead & polarize: An analysis of Twitter political bots’ tactics in targeting the immigration debate before the 2018 U.S. midterm election 

The post Here’s How to Steer Clear of Bot Accounts on Social Media appeared first on McAfee Blog.

Why You Need to Get a Family Technology Agreement Happening

By Alex Merton-McCann

There were multiple times during my digital parenting journey when I would have loved to put my head in the sand. Pretend that life was easy and that my kids weren’t going to grow up and want devices and to join social media. But I didn’t. I couldn’t. With four kids who had technology running through their veins, I had no choice but to embrace it. 

It’s All About Phones 

While many kids will first experience the internet from a family laptop or via their parent’s phone at a coffee shop (we’ve all done it), it’s when they get these devices into their hot little hands unsupervised a few years down the track that the real show starts. And that’s usually when they get access to a phone. Research from our eSafety Office shows that just under half of Aussie kids between 6 and 13 use a smartphone with about 1/3 owning their own device 

And while we can all wax lyrical about the good old days when we used payphones and how great it would be if our kids didn’t have smartphones, we need to keep it real. Technology is not going anywhere so the best thing we can to accept it’s here, educates our kids about how to use it safely and introduce boundaries and rules to ensure they are as safe as possible.  

So, without further ado, let me introduce you to the concept of a family technology contract – a great way to manage your kids and their tech use. 

What Is a Family Technology Contract?  

I like to think of a tech agreement as a clear outline of your expectations of your kids’ digital behavior – any behavior that occurs while using a device should be included in the agreement and yes, include TV here too! Now, before we progress, I have to share one key tip – don’t even think of putting together an agreement like this when tensions are high, or a heated argument is still in place – it will never work. Only talk about this or start working on it when you are in a calm and serene headspace.  

The most important thing is to have an agreement that is suitable for your kids’ ages and maturity and one that works for your family’s schedule. There’s no point making your 5-year-old sign an agreement that limits their time on Instagram when they’re probably quite happy visiting only the online sites that you have ‘bookmarked’ for them. And if your kids have a super busy schedule then you might want to include a rule that means there is no ‘leisure screen time’ (eg TV/movie viewing) till all homework is complete.  

How Old Do My Kids Need To Be? 

While it’s entirely based on your kids’ interests and tech usage, I think 3 is a good age to start with a basic agreement. That’s when they start understanding rules. And how old is too old for a tech contract, I hear you ask? Well, I acknowledge that introducing new rules and boundaries when your kids are well into their teens may be difficult however if things feel out of control and you are concerned about their mental health and less than ideal digital habits then it may also be exactly what you all need! 

What Should An Agreement Include? 

Keeping an agreement age-appropriate and relevant is essential. You may also want to keep it simple and focus on a few key things, such as: 

  • Be kind online always 
  • Never share passwords with your friends 
  • Always tell an adult if you see anything that upsets or scares you 

But it can include so much more. Here are some items you may choose to include in your own personalized version. Think of this list as a shopping list. Simply, pick & choose what works for the ages of your kids and your family’s structure. 

Time Limits/Device Usage 

  • I will ask permission before I use my device (younger children). 
  • I can use the internet/my devices/TV for __ hours a day after school. 
  • I can’t use my devices past __ pm in the evening. 
  • When I am not using my device, I will place it ___________.  
  • I will place my device in the family charging zone overnight. (This could be on the kitchen bench in a study, whatever works for your family) 

Responsibility 

  • I understand that any internet-enabled device (eg smartphone and laptop) can give me access to many things that may not be suitable for my age. I will use my devices safely and avoid clicking on any appropriate sites. (You could choose to list sites your kids can’t visit however this maybe, in fact, give them ideas! You choose what works best). 
  • I understand that it is my responsibility to protect my personal information and not share it freely online. This includes my name, family details, school, telephone numbers, and address. 
  • I will keep my password private and not share it with anyone outside my family. 
  • I understand that not everything is as it seems online and that being safe (and savvy) online means thinking critically and questioning whether it is true. 
  • I will not use a credit card online without permission from my parents. 
  • I will close down pop-up or banner ads and not click on them. 

Safety 

  • I will not share my location while using my devices.  
  • I will allow my parents to adjust the privacy settings on this device and monitor my activity. I understand that this is for my own safety. If older: I will ensure privacy settings are always on and set to the highest level for every social media platform I use. 
  • If anyone pressures me or makes me feel uncomfortable, I will stop talking to them and tell a family member or trusted adult.  
  • I understand that people are not always who they say they are online. 
  • I will not talk to anyone online who I don’t know in real life. 
  • I will not meet up with anyone I first met online without permission from my parents. 

Online Behaviour 

  • Being kind and respectful online is essential.  
  • I will only talk to people I know in real life when I am online (ideally, we’d want all our kids to agree to this but in reality, older teens won’t cop this. So, this is more suitable for younger kids) 
  • I will not be hurtful or mean to others on social media. This includes messaging, commenting, posting, liking, and sharing mean or hateful content.  
  • If I feel like I am being harassed or bullied online, I will tell a trusted adult.  
  • I will ask permission before I share pictures or videos of my friends. 
  • I will not share any content that is too revealing. This includes posting or sending inappropriate photos or messages. 

Smartphone Usage 

  • I will ensure my mobile phone stays in its protective case at all times. If it or the screen protector cracks or breaks, I will tell my parents.  
  • I will not use my phone when at school unless ___________________________. 
  • These places are no-phone zones:  
  1. Our family does not use our phones during dinner. 
  2. I will shut off my phone at __ pm and it will not be turned back on until ___ am. (You could also add here – after breakfast and/or until I am ready for school. 
  3. I will get permission from my parents before I download any apps on my smartphone – this includes games. 

Gaming 

  • I can play games that are rated: _____. (Ratings on games range from G, PG, M, MA15+ to R here in Australia). Please do your research here and work out what’s suitable for your kids. Check out the Australian Classification Board’s latest ratings for games to help make your decision. 
  • Video games that I am not allowed to play at my home, or anyone else’s home include: (list what games are off-limits) 
  • I will ensure my privacy settings are set to the highest level. 
  • I will not talk to people I don’t know in real life while gaming. 

Consequences 

I understand that access to my devices is a privilege and breaking this agreement will lead to the following consequences: (list what you feel is appropriate) 

Formalizing The Agreement 

I would have all parties sign and date the agreement: both parents and kids. You may choose to keep a copy on the fridge? Again, whatever works for your situation. 

So, if you are feeling like this digital parenting thing is getting the better of you, please consider introducing an agreement. For decades, parenting experts have written about the virtues of establishing clear boundaries for our kids and in my opinion, a tailored family tech agreement absolutely does that! 

Good luck!! 

Alex x  

The post Why You Need to Get a Family Technology Agreement Happening appeared first on McAfee Blog.

Why Am I Getting All These Notifications on my Phone?

By McAfee Labs

Authored by Oliver Devane and Vallabh Chole  

Notifications on Chrome and Edge, both desktop browsers, are commonplace, and malicious actors are increasingly abusing this feature. McAfee previously blogged about how to change desktop browser settings to stop malicious notifications. This blog focuses on Chrome notifications on Android mobile devices such as phones and tablets, and how McAfee Mobile Security protects users from malicious sites leveraging these notifications.  

Where do these notifications come from? 

Most users are unaware of the source of these notifications. Permission is granted when a user clicks ‘Allow’ on a prompt within Android Chrome. 

Many malicious websites use language and images like the one above that entice the user to click ‘Allow’ such as ‘Just one more step! Click “Allow” to continue. Once allow is clicked, the website is added to a site permissions list, which will enable it to send notifications.  

What do they look like? 

The notifications will look like a usual Android notification which you will be used to seeing such as you have a new WhatsApp message or email. To identify the source of the notification, we need to look for the application name which is like the one highlighted in the red box below.  

The image above shows the notification came from Chrome and it is from the website premiumbros[.]com. This is something you should pay attention to as it will be needed when you want to stop annoying notifications.  

Why are some of them malicious? 

Some notifications like the ones in this blog are malicious as they attempt to trick users into believing that their mobile device is infected with a virus and some action is required. When the users click the notification, Chrome will load a website which will present them with a fake warning like the example below: 

Clicking either Cancel or Update Now on the above website will result in the same behavior. The browser will redirect the user to a google play store app so that they can download and install it.  

The malicious websites will flood your phone with several notifications. The screenshot below shows an example of this: 

Why do malicious actors do this? 

You may ask yourself, why do malicious actors try to get me to install a google play application? The people behind these scams receive a commission when these applications are installed on devices. They rely on deceptive tactics to trick users into installing them to maximize profits. 

How can I remove notifications? 

To remove a website’s notification permission, you need to change a Chrome setting. 

1- Find out the name of the website which is sending these notifications. This can be done by looking at the notification and noting down the name of the website. If we use this blog as an example, it would be premiumbros[.]com

2- Open the Chrome browser app which can be found by performing the following search: 

3- Click the three … on the top right hand of the application 

4- Scroll down and click on settings 

5- Click on Notifications 

6- Scroll down until you find the website which you identified in step 1 

7- Pres the blue radio button so it turns grey 

8- Notifications will now be disabled for that website. If you want to block multiple websites, click the radio button for them as well.  

How does McAfee Protect me? 

McAfee customers who have McAfee Mobile Security are protected against these malicious websites as long as they enable the ‘Safe Browsing’ feature within the application.  

Upon trying to access a malicious website such as the one in the blog it will be blocked as shown in the image below: 

 

Please read this guide on enabling the Safe Browsing feature within the Mobile Security Application. 

The post Why Am I Getting All These Notifications on my Phone? appeared first on McAfee Blog.

What to Do If Your Identity Has Been Stolen

By McAfee

We live online these days, sharing everything from vacation pictures to what we eat for breakfast on the internet. The internet is also useful for daily activities, like buying groceries or paying bills.

While it’s convenient to connect with people and complete tasks online, cybercriminals are eager to use the internet to steal financial or personal data for their personal gain — otherwise known as identity theft. This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case.

The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior. This article provides essential information about identity theft, giving you the tools you need to become an empowered internet user and live your best life online.

5 steps to take if your identity has been stolen

The internet is a great place to be, but identity thieves hope to catch you off-guard and seek access to your personal information for their benefit. This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more.

You don’t have to be kept in the dark, though. There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. If you suspect that you’ve been affected by identity fraud, you can act fast to minimize what happens. Here’s what to do.

File a police report

Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam.

Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know.

Notify the company where the fraud occurred

You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. For example, if someone used your credit card to make purchases on Amazon, alert the retailer.

Medical identity theft is another good example. In this case, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices like wheelchairs. If someone uses your health insurance to get prescription drugs from a pharmacy, for instance, make sure to alert the pharmacy and your insurer.

File a report with the Federal Trade Commission

The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338.

Ask credit reporting agencies to issue a fraud alert

A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases.

There are three main agencies: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency.

A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus.

A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze.

Change passwords to all of your accounts

Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong passwords with a mix of numbers, letters, and symbols. Further, if there’s a chance to activate two-factor authentication on your accounts, this can provide added protection going forward.

Is it possible to prevent identity theft?

Ideally, you’ll never become the victim of identity theft, but things can happen. Cybercriminals work hard, but you can stay one step ahead by taking a few preventative measures. These include:

  • Learn how to recognize common scams. ID theft comes in many forms, from email phishing scams to social media snooping, device hacking, and data breaches. Learn the signs of a scam. For example, phishing emails are often poorly written and frequently follow certain formats, like claiming that an account of yours has been suspended.
  • Activate fraud alerts. Most financial institutions provide alerts about suspected fraudulent transactions, sending you a notification via phone call, text, or email if they notice suspicious activity on your account. The bank may also freeze an account automatically until any potentially unauthorized charges are clarified and confirmed by the account owner.
  • Protect your devices with strong passwords. Your devices, including your phone, tablet, and laptop, should all be password-protected. In case one of your tech tools is stolen, it will be harder for fraudsters to gain access to your personal data. Set strong passwords with a mix of letters, numbers, and symbols. Make sure they don’t include information a person could figure out easily, like your home address or birthday.
  • Use different passwords for different accounts. Any online accounts you use, from your banking app to your email, should be password-protected. Follow the same rules for setting strong passwords, but don’t duplicate passwords. If a hacker cracks the code for one account, they can easily guess their way into your other accounts. A password manager can help you stay on top of your passwords by encrypting them and storing them safely for easy tracking. McAfee Identity Protection includes a password manager that can secure your account credentials across devices.
  • Protect your documents. Protect hard copies of sensitive documents, like your Social Security card and birth certificate, by keeping them locked away. Also, dispose of documents with personal data by shredding them. This ensures that dumpster divers can’t access your information. Documents to shred might include invoices, bank statements, medical records, canceled checks, and junk mail with your name, phone number, and address.
  • Don’t overshare on social media. Social media is a great way to connect with friends and family, but it can also be a goldmine for identity thieves. Avoid sharing details like your kids’ or pets’ names, which are often used in passwords. Sensitive information, like a home address or birthday, can also be used to build a fake identity. You may want to set your social media accounts to private in addition to limiting what you share.
  • Review your credit report. You have the right to one free copy of your credit report every 12 months, which you can request via AnnualCreditReport.com. This provides you with a report from each of the three major credit bureaus. Review the report, verifying personal information, account details, and public records (like bankruptcies or liens) to ensure there isn’t anything suspicious.
  • Follow the news. When major corporations are targeted by hackers, they’re required to alert affected consumers. These breaches are also often reported in the media. To take a more proactive approach, though, check out the McAfee blog, which reports on breaches. If a business you use has been affected, change your passwords.

You can further protect yourself with antivirus software like McAfee’s Total Protection plan. This can help protect your devices against spyware and viruses. You can also enhance your network security with a firewall and virtual private network (VPN). A firewall controls traffic on your internet network based on predefined security parameters, while a VPN hides your IP address and other personal data.

Sign up for a protection plan today

Don’t let concerns about identity fraud keep you from enjoying all the conveniences and perks the internet offers. McAfee’s identity theft protection services can help you stay connected while keeping you safe. Tailor your package to your household’s needs to get the safeguards you want, like ID theft coverage, VPN, and 24/7 monitoring. Our Total Protection plan also comes with $1 million in identity theft coverage to cover qualifying losses and hands-on support to help you reclaim your identity.

With McAfee by your side, you can stay online confidently.

The post What to Do If Your Identity Has Been Stolen appeared first on McAfee Blog.

9 Ways to Determine If Your Identity Has Been Stolen

By McAfee

Most of us use the internet every day, so we’re comfortable sharing a lot of information online. However, cybercriminals want us to get a bit too comfortable so they can take our personal or financial data and use it for their benefit. This is called identity theft, and it can cost people money and may dip their credit score.

Fortunately, you can help minimize what happens by knowing the signs of identity theft and taking fast action when you recognize them. Find out how below.

How does identity theft happen?

Being online comes with many benefits, but it can also come with some risks. Identity theft usually begins with the criminal accessing sensitive personal data, such as Social Security numbers, birth dates, home addresses, bank account information, and driver’s license details. The fraudster can then take this information to fake your identity, using it to take out credit cards, apply for loans, and more.

Here’s a quick look at some ways identity thieves can get their hands on your valuable data:

  • Phishing scams: Phishing scams can come in the form of mail, email, or websites. They may involve an identity thief pretending to be an entity you trust, like your own bank or insurance provider, to extract personal data.
  • Data breaches: Many companies store your data, from your health care provider to your internet service provider. For example, you may save payment details for your favorite shopping site. If hackers target those companies in a data breach, they can leak or access your sensitive information.
  • Social media snooping: Criminals may look to your social media to get information, like your birthdate and home address. Even seemingly innocent details, like the names of your children or pets, can be of interest to an identity thief. Why? People often use these details in their passwords.
  • Hacking devices: Hackers may try to infiltrate your computer, tablet, or mobile device through viruses or malware. That’s where antivirus software can help. McAfee’s Total Protection service works for you by protecting your devices and personal information from criminals.
  • Simple theft: Not all identity thieves use advanced methods to get your information. In fact, a person can steal your phone and access any personal data you have on it if they can unlock it. Since many people save passwords to sensitive accounts on their devices, they are easy to hack.
  • Dumpster diving: This is another example of a less tech-savvy approach to identity theft. If you throw away documents with sensitive data, thieves may get the information they want from your garbage. For example, bank account statements contain your account numbers, while pay stubs may include Social Security numbers. You should always shred paperwork before tossing it.

There are many ways thieves can get their hands on your data. Luckily, there are ways you can protect yourself against these methods. For example, you can protect your computer, tablet, or mobile device against hackers by equipping it with a strong password and safeguarding against phishing by adding a firewall and utilizing a virtual private network (VPN) like those offered by McAfee.

9 warning signs your identity has been stolen

With some best practices, you can protect your data and help safeguard you and your family against identity theft. One way to continue living your best life online is to watch for potential warning signs of identity theft. This ensures you can take fast action and minimize the effects if you’re targeted. Here are some essential signs to look out for.

You’re alerted to a credit card charge you didn’t make

Financial identity theft is one of the most common types of identity theft, and credit cards are a popular target. The rise in online shopping has made credit card fraud even more common.

Your online banking portal or app should allow you to set up alerts to email, call, or text you about suspected fraudulent credit card charges. If you get an alert, someone may have taken your identity.

Your loan or credit card application was denied

If you apply for a loan or line of credit and your application is denied, dig deeper. A rejection could indicate that your credit score is lower than you thought, possibly due to fraudulent activity. For example, someone may use your information to get new credit cards and not pay them off, leaving you responsible.

There’s a change to your credit score

Changes in your credit score can indicate identity theft. For example, if someone takes out utility bills in your name and doesn’t pay them, your credit score may dip. Checking your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) can help pinpoint the problem.

The Federal Trade Commission (FTC) allows U.S. consumers to get a free credit report every 12 months. Just visit AnnualCreditReport.com to get a copy of yours from the credit reporting agencies. You can also pay for credit monitoring services to track your score.

There’s a new account you didn’t open under your name

Once identity thieves obtain enough data, including your name and address, they might be able to open new accounts and credit cards. When you check your credit report, keep an eye out for new accounts that you didn’t open. Another red flag is if you start getting bank statements or bills addressed to you for accounts you don’t recognize.

Your information was part of a data breach

Companies are required to notify customers of data breaches that could impact them. For example, if you save your payment information and home address on a music streaming provider’s website and their database is hacked, identity thieves may get your data. Keep an eye out for notifications and read the news. The McAfee blog is another great resource for information on data breaches.

Debt collectors call about accounts you never opened

If debt collectors start calling, be cautious, especially if they’re referring to accounts you aren’t familiar with. Don’t provide personal information to any collection agencies that call, as this can be a potential phishing scam. However, it’s a good idea to follow up on these cases by checking your credit report for new accounts. You could be liable if someone opened accounts under your name and didn’t pay them.

You receive bills for medical services you never used

Medical theft occurs when a fraudster imitates another person to get health care or supplies. For example, a person might use your identity to get prescription medication at a pharmacy. If you get unfamiliar medical bills, follow up. Incorrect medical records could impact your insurance premiums or interfere with your ability to get the care you need in the future.

Mail is addressed to your home but with another person’s name

This could be an indicator of synthetic identity theft. This occurs when a fraudster creates a fake identity using various people’s real information. For example, they may use your address and Social Security number and another person’s photo to create a fake persona that’s creditworthy. They can then take out credit cards in that fake person’s name.

A tax return is filed under your name without your knowledge

If you receive a confirmation of an annual tax filing before you’ve filed, take note. Criminals may try to file a tax return for another person to access their tax refund. Alternatively, you may find that you’re unable to e-file your taxes, which can occur if someone else has already filed under your name.

What to do if you think your identity has been stolen

No one wants their identity stolen, but it’s still good to be prepared if it does happen. If you notice the above red flags, here are some steps you may need to take:

  • Change passwords and login details for any affected accounts. If you use the same password for other accounts, change those too. The good news is that McAfee’s identity protection services come with a password manager, so you don’t have to worry about remembering your credentials across devices.
  • Freeze accounts with banks or credit card companies that show any suspicious activity, including debit and credit card Most financial institutions have a dedicated fraud department to help.
  • Review your credit reports if you haven’t already and report any suspected fraud to the respective credit bureau.
  • Contact local law enforcement to file a police report for lost or stolen credit cards, driver’s licenses, and more. Also, report your lost license to the DMV.
  • Alert the IRS fraud alert department in case of tax-related fraud.
  • Report Social Security-related fraudulent activity to the relevant government agency, the Social Security Administration’s Office of the Inspector General.
  • Place a freeze on your credit report. This blocks access to it to extend credit, ensuring no one can take out new lines of credit in your name.

You may also want to visit IdentityTheft.gov to report identity theft and find resources to help guide your recovery plan.

Get personalized online protection

Worries about identity fraud shouldn’t prevent your household from enjoying the benefits of a connected world. McAfee’s identity theft protection services can help you enjoy everyday conveniences while keeping you safe. Packages can be tailored to your needs, including 24/7 monitoring, ID theft coverage, VPN services, and more. It’s guided online protection made easy.

The post 9 Ways to Determine If Your Identity Has Been Stolen appeared first on McAfee Blog.

Privacy, Identity, and Device Protection: Why You Need to Invest in All Three

By McAfee

Protecting your devices with antivirus is a great start, yet it’s only one part of staying safer online. With the way scammers and thieves target people today, you need to protect yourself too—specifically your identity and privacy. 

Threats have evolved over the years. While hackers still wage malware attacks on computers, tablets, and smartphones, the devices aren’t the ultimate target. You are. The personal and private information created and kept on your devices have tremendous value because scammers and thieves can use it to steal your identity, open credit cards in your name, and commit all kinds of identity theft and fraud. 

Yet just as using antivirus protection can keep you safer online, using privacy and identity protection will keep you far safer still. Let’s look at how all three can work in concert.   

Privacy protection  

Privacy protection focuses on keeping your information from getting into the hands of advertisers, cybercriminals, and data brokers who want to use it for their benefit. To boost your online privacy, consider a few thoughtful additions to your daily browsing, email, and social media routine.   

First, think carefully about your social media habits. Do you post everything about your day and childhood, pin your location, and share photos of documents that include your full name, birthday, or address? You may want to consider cutting back on what you broadcast on the internet, especially if your account is public for anyone to view.  

Unfortunately, while your friends and family may love your status updates, cybercriminals love them more. After only minutes of snooping, cybercriminals can glean enough personal details about you to impersonate you or target a social engineering attempt at you. To keep your private information more private, limit what you share on social media, pare down your follower and friend lists to only the closest people, and if your social media account platform supports it set your account to private.  

One more way to protect your privacy is to use a virtual private network (VPN). A VPN allows you to remain far more anonymous online by shielding your location and device information, along with the data passing along your connection—which includes things like your passwords, account information, and other sensitive info. 

A VPN offers further protection when you’re logged on to a public network, like those in coffee shops, libraries, and transportation hubs. Cybercriminals often lurk on non-password-protected Wi-Fi networks and eavesdrop on people paying bills or online shopping to steal their credentials.  

However, criminals aren’t the only ones who intrude on your privacy. Online data brokers collect thousands of data points on millions of people, then post bits of that information for anyone to see and offer far more detailed information for a price.  

Who buys this information? More legitimate purposes include people conducting background checks, journalists, law enforcement, and, largely, advertisers. With such in-depth information, advertisers can target highly specific audiences with their ads, all based on personal information that can include shopping habits from customer loyalty cards, health data from fitness apps, and information scraped from public social media posts—just to name a few of the umpteen sources they draw from. 

Yet data brokers won’t discriminate. They’ll sell to scammers and thieves as well, who can then use that personal information to help them commit identity fraud and theft. 

However, you can do something about this. Personal data cleanup can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It can also provide guidance on how you can remove your data from those sites and can even manage the removal for you. And because data brokers continually update their data, personal data cleanup will continue to monitor those sites and help you get your information removed should it crop up again. 

In all, if you feel that your privacy shouldn’t be up for grabs, a personal data cleanup service can  

Identity protection  

Another form of protection focuses on keeping you safer from identity theft and fraud. Here, thieves will steal personal and account information to rack up charges on existing credit and debit cards, open entirely new accounts and lines of credit, or impersonating the victim themselves for employment, health insurance coverage, or to commit other crimes in someone else’s name. 

A few forms of identity crime include: 

  • New account theft occurs when a criminal successfully steals personal identifiable information (PII) and financial information and uses a victim’s excellent credit score to open new credit cards, utility accounts, cellphone accounts, and so forth.  
  • Account takeover fraud involves the use of an existing debit card, credit card, or other accounts to rack up charges—which usually happens when username and password information is stolen via a phishing attack or as the result of a data breach.  
  • Synthetic identity theft is a rising form of identity crime where thieves use a core piece of PII, like a Social Security Number in the U.S., to create an entirely new identity under a false name. With this “synthetic” identity, a scammer or thief can potentially open all manner of accounts, lines of credit, and even apply for benefits.   
  • Medical identity theft happens when thieves impersonate patients to gain access to their prescription medications or have their medical treatments paid for by the identity theft victim.  
  • Business identity theft can plague businesses of all sizes. Here, scammers and thieves will attempt to open new credit lines in the business’ name or send customers phony bills and collect the payments themselves.  

This list provides just a few examples, yet in all its forms, identity crime can affect your finances, credit score, and ability to secure loans, a mortgage, or future credit cards.  

One way to keep your identity secure is to guard your PII carefully. Never give out your Social Security Number unless it’s necessary—such for employment, opening bank and credit accounts, applying for public assistance, filing tax returns, or obtaining a driver’s license. While other businesses may ask you for your Social Security Number for identification purposes, you are not legally bound to provide it. You can ask to provide an alternate form. Also, never share it over email or text where it can be potentially intercepted.  

Beyond your Social Security Number, you can take steps to protect the many other forms of personal information you have. An identity monitoring service can keep tabs on everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft.​ Likewise, credit monitoring can watch for unusual credit activity that could be an indicator of identity theft as well. ​ 

Should the unfortunate occur, identity theft & recovery coverage like ours can help you get back on track in several ways. First, it provides $1 million in identity theft coverage that covers travel expenses, legal fees, and stolen funds reimbursement. Additionally, it provides the assistance of a licensed identity theft recovery pro who can help you repair your identity and credit.  

Device security  

The third form of protection involves our devices, like computers, tablets, and phones—protecting them from both physical and digital threats. 

The first step you can take is to use a password, PIN, facial recognition, or other form of lock to keep your devices safer in the event of loss or theft. With this protection, your device is effectively an open book, providing a thief with access to all manner of personal information, accounts, and apps. 

Taking this protection a step further is learning to remotely locate your devices and then lock or wipe them. Many laptops and mobile devices offer location tracking services to help find a lost device—and yet others allow the owner to remotely lock or even wipe the contents of that device if they fear it’s lost for good or fallen into the wrong hands.  

It’s all rather straightforward, and device manufacturers have put up helpful web pages that can walk you through the process:  

Another good step you can take is to back up your files, whether with an online cloud service, a physical external drive, or both. By storing your files in the cloud, you can recover them quickly if your device is stolen and you have to remotely wipe its contents. Storing them on an external drive also lets you recover your files if your device is stolen, however, you’ll want to keep it in a secure location so that it can’t be stolen as well. Options include a fireproof safe where you keep other valuables or even a safe deposit box. The drawback is that you will have to back up files manually and regularly whereas cloud backup is practically automatic when you’re connected to the internet.   

Another component of device security is defending against malicious software. Viruses and malware can make their way onto your devices through several avenues, including sketchy websites, dishonest downloads, phishing schemes, and clicking on ads. The challenge is that several of these avenues can look rather legitimate at first glance. Sophisticated hackers, scammers, and thieves have learned how to make their bogus websites and search results look like the real thing. One way you can prevent making a bad click or downloading an attachment loaded with malware is to use web advisor software that can protect you while you browse. 

And finally, yes, antivirus is a must now just as it’s ever been. When kept up to date with the latest updates, it can prevent malware from getting onto your devices—plus scan, detect, and delete viruses and malware from your devices should they make their way onto them.  

Protecting your privacy, identity, and devices—today calls for all three 

The threats out there are many, and they go beyond threats to your devices. Hackers, scammers, and thieves are quite interested in you. Your accounts, your personal information, and anything they can grab to commit theft or fraud. Protecting yourself today calls for not only protecting your devices but your privacy and identity too. 

Comprehensive online protection software like ours covers all three—privacy, identity, and devices. It includes the protections mentioned above, plus dozens of features more such as ransomware coverage, credit freezes, security locks, and an online protection score that shows you just how safe you are, along with suggestions that can make you safer still.  

In all, it gives you far more control over your privacy and personal information, control that should rest in your hands, and not in the hands of data brokers, hackers, scammers, and thieves. 

The post Privacy, Identity, and Device Protection: Why You Need to Invest in All Three appeared first on McAfee Blog.

Stay on top of your online security with our Protection Score

By McAfee

How protected am I online? 

Customers often ask us some version of this question. It’s a good question and in the past, there was no direct answer – only recommendations. For instance, we recommend online protection that goes beyond antivirus to include identity and privacy protection, as well as promoting safety best practices like using multi-factor authentication. We wondered if there was a simpler and easier way to advise customers how to better protect themselves. 

A recent survey shows how important online security has become to consumers. We found that 74% of you have concerns about keeping your information private online.  57% want to be more in control of their personal info online. And, since the pandemic started, 47% of online consumers feel unsafe compared to 29%. Simply put, customers are more conscious of their safety online than ever before, and eager to play an active role in their protection. 

It’s time for a new approach – meet the Protection Score. 

What is Protection Score? 

 

 

If you’re thinking this looks like a credit, fitness, sleep, or any of the other scores we now use to visualize and quantify aspects of our life, you’re on the right track. 

Your personalized Protection Score is a measure of your security online. The higher your score, the safer you are online. Your score will highlight any weaknesses in your security and help you fix them with easy step-by-step instructions. We’ll also let you know which features haven’t been setup so you can get the most out of your protection. 

Protection Score is the simple way to understand and act on your online security 

When we developed Protection Score the idea was to give customers a simple solution to better protect themselves and get the most from their subscription, including security tips to protect their identity, privacy, and devices, while also improving their online habits. We wanted it to be easy for anyone to: 

  • Protect any weak spots – Personalized feedback helps you improve your security and address any data breaches. 
  • See how safe you are online – Measure the strength of your online protection with a real-time evaluation. 
  • Make protection easy – Simple instructions make it easy to setup your protection so you can get the most out of your subscription. 
  • Get the most out of your subscription – Make sure you’re fully utilizing your McAfee security—we’ll let you know which features haven’t been setup. 

How do I improve my Protection Score? 

Now that we’ve talked about Protection Score generally, let’s look at how it works in practice. Your score is based on a few things, including setting up your McAfee protection, strengthening your security with our safety recommendations, and ensuring your personal info is safely monitored with Identity Protection.  

For example, if your information is exposed in a data breach your score may drop, but you can improve it by following our easy-to-follow remediation steps. Once you’ve completed those steps your score will go back up and you can be confident knowing you’re better protected online. 

A perfect score does not mean you’re perfectly safe, but it does mean that you’re doing an excellent job of preventing and managing risks. 

Why should I care about Protection Score? 

Your Protection Score is a great way to understand how safe you are at a glance. Additionally, improving your score ensures your life online is being protected by many of the safety features and benefits McAfee has to offer. For instance, the subscriber, John Smith, can see they’re fairly safe based on their score. However, it isn’t a perfect score and there are a few actions they could still take to improve it. In this case, adding their email and phone number to dark web monitoring – a crucial step in protecting their personally identifiable information online. 

Where can I find my Protection Score? 

Protection Score can be easily accessed* from your browser of choice on any device so you can review our guidance and take steps to improve your score from wherever you are. McAfee’s Protection Score is a first for the cybersecurity industry, but we’re not stopping there. We’re going to continue to improve the feature by adding more personalization and accessibility so you can enjoy your life online knowing exactly how protected you are.  

*Note that Protection Score is currently live in the US, Canada, Brazil, Australia, New Zealand, Japan, UK, Germany, France, Spain, and Italy. 

The post Stay on top of your online security with our Protection Score appeared first on McAfee Blog.

Help! I Think My Phone’s Been Hacked

By Natalie Maxfield

“My phone’s been hacked!” Words you probably don’t want to hear or say. Ever. 

Your phone gets to be like an old friend after a while. You have things laid out the way you like, your favorite apps are at the ready, and you have the perfect home screen and wallpaper all loaded up. So, if you unlock your phone one day and notice that something is a little … off, you’ll know pretty quickly. And it could be a sign that your phone may be hacked.  

How to know if your phone is hacked? 

It’s often pretty easy to tell when a piece of your tech isn’t working quite right. The performance is off, things crash, and so on. While there are several cases where there’s a legitimate technical issue behind that, it could also be the sign of a hacked device.  

Many hacks and attacks involve the installation of malware on the device, which eats up system resources, creates conflicts with other apps, and uses your data or internet connection to pass along your personal information—all of which can make your smartphone feel a little off. 

A few examples follow. Note that these may be signs of a hacked phone, yet not always. 

Performance hits and battery drain 

A suddenly sluggish phone or one that simply can’t hold a charge anymore are often attributed to phones that are getting a little old (these things happen). Yet, those same behaviors can also be signs of a compromised phone. For example, malicious bitcoin miners can run in the background and cause all types of performance issues because they eat up battery life and take up resources that your phone could otherwise normally use. In a way, it’s like having a second person using your phone at the same time you are. 

Your phone feels like it’s running hot 

Similar to the performance issues mentioned above, malware or mining apps running in the background can burn extra computing power, battery life, and data. Aside from a performance hit, they can cause your phone to physically run hot or even overheat. So if your phone feels like it’s been sitting in the sun, this could be a sign that malware is present. 

Popups suddenly appear on your phone 

If you’re seeing more popup ads than usual or seeing them for the first time, it could be a sign that your phone has been hit with adware—a type of malicious app that hackers use to generate revenue by distributing ads without the consent of the user. Furthermore, those ads may be malicious in nature as well (which is a good reminder to never click on them). Such ads may lead to bogus products and services or pages designed to steal personal information. All in all, malicious adware is what hackers prop up to make money off unsuspecting people. 

Mysterious apps, calls, or texts appear 

A potential telltale sign that your phone has been hacked is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone bill that you didn’t make, that’s a warning as well. 

You run out of data or see unknown charges pop up 

Big red flag here. Like seeing an unknown charge or payment in your bank statement, this is a possible sign that a hacker has hijacked your phone and is using it to transfer data, make purchases, send messages, or make calls via your phone.  

What to do if your phone is hacked? 

  • Install and run security software on your smartphone if you haven’t already. From there, delete any apps you didn’t download, delete risky texts, and then run your mobile security software again. 
  • If you still have issues, wiping and restoring your phone is an option. Provided you have your photos, contacts, and other vital info backed up in the cloud, it’s a relatively straightforward process. A quick search online can show how to wipe and restore your model of phone. 
  • Lastly, check your accounts and your credit card statements to see if any unauthorized purchases have been made. If so, you can go through the process of freezing those accounts and getting new cards and credentials issued. Further, update your passwords for your accounts with a password that is strong and unique to prevent further theft.  

Five tips to keep your phone from getting hacked  

To help keep your phone from getting hacked in the first place, there are a few relatively easy steps you can take. Inside of a few minutes, you can find yourself much safer than you were before.  

1. Use comprehensive security software on your phone. Over the years, we’ve gotten into the good habit of using this on our computers and laptops. Our phones? Not so much. Installing security software on your smartphone gives you the first line of defense against attacks, plus several of the additional security features mentioned below. 

2. Stay safer on the go with a VPN. One way that crooks can hack their way into your phone is via public Wi-Fi, such as at airports, hotels, and even libraries. These networks are public, meaning that your activities are exposed to others on the network—your banking, your password usage, all of it. One way to make a public network private is with a VPN, which can keep you and all you do protected from others on that Wi-Fi hotspot.  

3. Use a password manager. Strong, unique passwords offer another primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one. 

4. Avoid public charging stations. Charging up at a public station seems so simple and safe. However, some hackers have been known to “juice jack” by installing malware into the charging station. While you “juice up,” they “jack” your passwords and personal info. So what to do about power on the road? You can look into a portable power pack that you can charge up ahead of time or run on AA batteries. They’re pretty inexpensive and can prevent malware from a public charging station.  

5. Keep your eyes on your phone. Preventing the actual theft of your phone is important too, as some hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking so that you can locate your phone or even wipe it remotely if you need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices and Google offers up a guide for Android users as well.  

Phone acting funny? Follow up. 

A phone that’s acting a little funny may indicate a run-of-the-mill tech issue, yet it could also be a tell-tale sign of a hack. At a minimum, following up on your gut instinct that something isn’t quite right can take care of a nagging tech issue. But in the event of a possible hack, it can save you the far greater headache of unauthorized charges and purchases, and even identity theft. If you spot a problem, it absolutely pays to take a closer look. Follow up with tech support for help, whether that’s through your device manufacturer, retailer, or your antivirus providers. They’ll help pinpoint the issue and get you on your way. 

The post Help! I Think My Phone’s Been Hacked appeared first on McAfee Blog.

The Mothers of Invention: Women Who Blazed the Trail in Technology

By Judith Bitterli

It’s easy to imagine where we would be without women in technology.

We’d be poorer for it.

With Mother’s Day upon us, I couldn’t help but think once more about the stark employment figures I shared in my International Women’s Day blog just a few weeks ago. Millions of women have involuntarily left the workforce at a much higher rate than men during the pandemic—with roughly one third of women in the U.S. aged 25-44 citing that childcare was the reason for that unemployment.

Reflecting on this further, I thought about the women in technology who’ve left their positions during this past year. It’s a loss of talent and capability that’s set back decades of advances by trailblazing women who not only shine in their field yet also do so in male-dominated realms of study, research, and employment.

So as we look ahead to recovery, we should also look back. By celebrating just a few of the women in technology who shaped our world today, women who truly are “mothers of invention,” perhaps we can remember just how vital women are in our field—and how we should double down on our efforts to welcome them back.

Margaret Hamilton—The software that ran the moon landing

Imagine a time when the term “software engineering” wasn’t recognized, even though it was crucial to us landing on the moon.

Such were the days when Margaret Hamilton began her work at Massachusetts Institute of Technology (MIT) as a job to support her family while her husband went to law school at Harvard. This was in 1959 and would introduce her to Edward Lorenz, the father of chaos theory, and put her on the path to help humanity set its first footsteps on the moon.

It was her work and her code that developed a software-driven system that warned astronauts of in-flight emergencies, an advance she credits her young daughter for inspiring, as recounted in this interview:

Often in the evening or at weekends I would bring my young daughter, Lauren, into work with me. One day, she was with me when I was doing a simulation of a mission to the moon. She liked to imitate me – playing astronaut. She started hitting keys and all of a sudden, the simulation started. Then she pressed other keys and the simulation crashed … I thought: my God – this could inadvertently happen in a real mission.

I suggested a program change to prevent a prelaunch program being selected during flight. But the higher-ups at MIT and NASA said the astronauts were too well trained to make such a mistake. Midcourse on the very next mission, Apollo 8, one of the astronauts on board accidentally did exactly what Lauren had done. The Lauren bug! It created much havoc and required the mission to be reconfigured. After that, they let me put the program change in, all right.

Karen Spärck Jones—The intelligence behind search

When you search online, you have this woman to thank.

A true pioneer, Karen Spärck Jones worked at Cambridge, during which time she developed the algorithm for deriving a statistic known as “term frequency–inverse document frequency” (TFIDF). In lay terms, TFIDF determines how important a word is relative to the document or collection of terms in which it is found. Sound familiar? It should, as her work forms the basis of practically every search engine today.

Spärck Jones remained outspoken with regards to what she referred to as “professionalism” in technology. This had two layers: the first being the technical efficacy of a solution, the second being the rationale for even doing it in the first place. In her words,

“[T]o be a proper professional you need to think about the context and motivation and justifications of what you’re doing … You don’t need a fundamental philosophical discussion every time you put finger to keyboard, but as computing is spreading so far into people’s lives you need to think about these things.”

Rear Admiral Grace M. Hopper

Her vision for computing and her hands-on work led to development of COBOL, a programming language still in use today. Driving that vision was the belief that human language could be used as the basis for a programming language, making it more accessible, particularly for business use. The result was the FLOW-MATIC programming language, which was later developed into COBOL, a language that is estimated to be used in 95% of ATM card swipes.

During her time as a naval officer, she helped transform centralized Defense Department systems into smaller, distributed networks akin to the internet we now know and use. At her retirement near the age of 80, she went to work in the private sector where she held the role of full-time senior consultant until her passing at age 85. This 1983 profile of her, aired when she was 76, is certainly worth a watch.

Radia Perlman—Internet Hall-of-Famer

Quite plainly, Perlman’s work paved the way for the routing protocols that underpin the modern internet.

Prior to Perlman’s work, as networks grew and accordingly became more complex, data would often flow into loops that prevented them from reaching their intended destination. Enter her creation of the Spanning Tree Protocol (STP), which can handle large clouds of computers and network devices. While its since evolved, the concept of an adaptive network remains squarely in place.

Another advance of hers was introducing computer programming to young children aged 3 to 5 back in the 1970s. While working at MIT’s LOGO Lab, she created TORTIS (Toddler’s Own Recursive Turtle Interpreter System), which used buttons from programming and allowed for experimentation with a robotic turtle that would follow a toddler’s commands. In the abstract for her paper that documented the work, she emphasized what she felt was a vital point, “Most important of all, it should teach that learning is fun.”

Getting Involved

These women have led and inspired, and likewise it’s on all of us in technology to build on the advances they made possible through both our work and the workplace cultures we foster—particularly as we begin our recovery from this pandemic.

One of the many reasons I’m proud to be a part of McAfee is our Women in Security (WISE) community. It’s truly a forward-thinking program, which we introduced to enrich and support women in the tech sector through mentorship programs and professional development conferences. It’s one of the several, tangible ways we actively strive for a vibrant and diverse culture at McAfee.

Another powerful voice for women in tech is AnitaB.org, which supports women in technical fields, as well as the organizations that employ them and the academic institutions training the next generation. A full roster of programs help women grow, learn, and develop their highest potential.

And for looking forward yet further, there’s Girls Who Code, which is building the next generation of female engineers and technologists. Their data shows why this is so vital. They found that 66 percent of girls aged six to 12 show interest in computing, but that drops to 32 percent for girls aged 13 to 17, and then plummets to only 4 percent for college freshmen. Accordingly, they support several programs for school-aged girls from third grade up through senior year of high school, help educators and communities launch clubs, and advocate for women in their field through their work in public policy and research.

And that’s just for starters. For an overview of yet more organizations where you can get involved, check out this list of 16 organizations for women in tech—all of which help us realize a better world with women in technology.

The post The Mothers of Invention: Women Who Blazed the Trail in Technology appeared first on McAfee Blogs.

Election 2020: Lookout for Fake News Before and After the Election

By Judith Bitterli
U.S. Elections

 

Election 2020: Keep on the Lookout for Fake News Before and After the Election

As the news and conversations leading up to Election Day intensify, and with early voting already in full swing, the flood of misinformation and outright disinformation online continues—and will undoubtedly continue in the days after as the results are tabulated and announced.

Perhaps you’ve seen some instances of it yourself. For instance, one recent news story reported that numerous legitimate social media accounts have shared misinformation about the vote. An example: photos of old, empty election envelopes that were properly disposed of after the 2018 election, used to make the false claim that they were uncounted votes from the 2020 election. It’d be naïve for us to think that postings like this, and others, would suddenly come to a halt on Election Day.

We can expect election misinformation to continue even after Election Day

I touched upon this topic in my earlier blog about how misinformation online can undermine our election, yet it’s worthy of underscoring once again. It’s easy for our attention to focus on the days leading up to the election, however, this election stands to be like few others as the high volume of mail-in ballots may keep us from knowing who the certified victor is for possibly weeks after Election Day.
How that timeline plays out in practice remains to be seen, yet we should all prepare ourselves for a glut of continued misinformation and disinformation that aims to cloud the process. Feeds will get filled with it, and it’ll be up to us to make sense of what’s true and what’s false out there.

Who is fact checking posts on social media sites?

Sadly, much of onus for fact-checking will fall on us, particularly when 55% of Americans say they “often” or “sometimes” get their news via social media. There are a few reasons why:

• First, social media platforms are new to fact-checking and their processes are still developing, particularly around the transparency of their fact-checking methodology;
• Secondly, corporate leadership of the two major social media platforms have stated differing views about fact checking on their platforms;
• And third, the sheer volume of posts that these platforms pump out in any given day (or minute!) make it difficult to fact-check posts at scale.

Where does that leave us? In unprecedented times.

Historically, we’ve always had to be savvy consumers of news, where a balanced diet of media consumption allowed us to develop a clearer picture of events. Yet now, in a time of unfiltered social media, news comes to us from a multitude of publishers, bloggers, and individuals. And within that mix, it’s difficult to immediately know who the editorial teams behind those stories are—what their intentions, credentials, and leanings are—and if they’re drawing their information from bona fide, verified sources. The result is that we must read and view everything today with an increased level of healthy skepticism.

Fact-checking your news

That takes work, yet my recent blog on How to Spot Fake News and Misinformation in Your Social Media Feed offers you a leg up with several pointers to help you sniff out potential falsehoods.
In addition, here’s a short list of fact-checking resources that you can turn to when something questionable comes up in your feed. Likewise, they make for good browsing even if you don’t have a specific story that you want to check up on. You can keep these handy:

PolitiFact from the Poynter Institute
FactCheck.org from the Annenberg Public Policy Center
AP News Fact Check from the Associated Press
Reuters Fact Check from Reuters News
Snopes.com from Snopes Media Group

Stay vigilant

With the election just days away and a result that may not be declared at the end of Election Day, we all need to scrutinize the news that presents itself to us, particularly on social media. Fact-checking what you see and read, along with cross-referencing it with multiple, reputable sources, will help you get the best information possible—which is absolutely vital when it comes time to cast your ballot.

Stay Updated

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Election 2020: Lookout for Fake News Before and After the Election appeared first on McAfee Blogs.

Trick or Treat: Avoid These Spooky Threats This Halloween

By McAfee
Halloween scams

Trick or Treat: Avoid These Spooky Threats This Halloween

Spooky season is among us, and ghosts and goblins aren’t the only things hiding in the shadows. Online threats are also lurking in the darkness, preparing to haunt devices and cause some hocus pocus for unsuspecting users. This Halloween season, researchers have found virtual zombies and witches among us – a new trojan that rises from the dead no matter how many times it’s deleted and malicious code that casts an evil spell to steal users’ credit card data.

Let’s unlock the mystery of these threats so you can avoid cyber-scares and continue to live your online life free from worry.

Zombie Malware Hides in the Shadows

Just like zombies, malware can be a challenge to destroy. Oftentimes, it requires a user to completely wipe their device by backing up files, reinstalling the operating system, and starting from scratch. But what if this isn’t enough to stop the digital walking dead from wreaking havoc on your device?

Recently, a new type of Trojan has risen from the dead to haunt users no matter how many times it’s deleted. This zombie-like malware attaches itself to a user’s Windows 10 startup system, making it immune to system wipes since the malware can’t be found on the device’s hard drive. This stealthy malware hides on the device’s motherboard and creates a Trojan file that reinstalls the malware if the user tries to remove it. Once it sets itself up in the darkness, the malware scans for users’ private documents and sends them to an unknown host, leaving the user’s device in a ghoulish state.

Cybercriminals Leave Credit Card Users Spellbound

A malware misfortune isn’t the only thing that users should beware of this Halloween. Cybercriminals have also managed to inject malicious code into a wireless provider’s web platform, casting an evil spell to steal users’ credit card data. The witches and warlocks allegedly responsible for casting this evil spell are part of a Magecart spin-off group that’s known for its phishing prowess.  To pull off this attack, they plated a credit card skimmer onto the wireless provider’s checkout page. This allowed the hackers to exfiltrate users’ credit card data whenever they made a purchase – a spell that’s difficult to break.

Why These Cyberspooks Are Emerging

While these threats might seem like just another Halloween trick, there are other forces at play. According to McAfee’s Quarterly Threats Report from July 2020, threats like malware phishing and trojans have proven opportunistic for cybercriminals as users spend more and more time online – whether it be working from home, distance learning, or connecting with friends and loved ones. In fact, McAfee Labs observed 375 threats per minute in Q1 2020 alone.

So, as hackers continue to adapt their techniques to take advantage of users spending more time online, it’s important that people educate themselves on emerging threats so they can take necessary precautions and live their digital lives free from worry.

How to Stay Protected

Fortunately, there are a number of steps you can take to prevent these threats from haunting your digital life. Follow these tips to keep cybersecurity tricks at bay this spooky season:

Beware of emails from unknown senders

Zombie malware is easily spread by phishing, which is when scammers try to trick you out of your private information or money. If you receive an email from an unknown user, it’s best to proceed with caution. Don’t click on any links or open any attachments in the email and delete the message altogether.

Review your accounts

Look over your credit card accounts and bank statements often to check whether someone is fraudulently using your financial data – you can even sign up for transaction alerts that your bank or credit card company may provide. If you see any charges that you did not make, report it to the authorities immediately.

Use a comprehensive security solution

Add an extra layer of protection with a security solution like McAfee® Total Protection to help safeguard your digital life from malware and other threats. McAfee Total Protection also includes McAfee® WebAdvisor – web protection that enables users to sidestep attacks before they happen with clear warnings of risky websites, links, and files.

Stay updated

To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

 

The post Trick or Treat: Avoid These Spooky Threats This Halloween appeared first on McAfee Blogs.

Election 2020 – How to Spot Phony Deepfake Videos this Election

By Judith Bitterli

Election 2020 – How to Spot Phony Deepfake Videos this Election

Maybe you’ve seen videos where Robert Downey Jr. and other cast members of The Avengers follow the yellow brick road after they swap faces with the cast of 1939’s The Wizard of Oz. Or how about any of the umpteen videos where the face of actor Nicolas Cage is swapped with, well, everybody, from the cast of Friends to Forrest Gump. They’re funny, uncanny, and sometimes a little too real. Welcome to deepfakes, a technology that can be entertaining, yet one that has election year implications—now and for years to come.

What are deepfakes?

Deepfakes are phoney video or audio recordings that look and sound real, so much so that the best of them can dupe people into thinking they’re the real thing. They’re not unlike those face-swapping apps your children or nieces and nephews may have on their phones, albeit more sophisticated. Less powerful versions of deepfaking software are used by the YouTube channels that create the videos I mentioned above. However, more sophisticated deepfake technologies have chilling repercussions when it comes to public figures, such as politicians.

Imagine creating a video of a public figure where you literally put words into their mouth. That’s what deepfakes effectively do. This can lead to threat tactics, intimidation, and personal image sabotage—and in an election year, the spread of disinformation.

Deepfakes sow the seeds of doubt

Deepfakes can make you question if what you’re seeing, and hearing, is actually real. In terms of an election year, they can introduce yet another layer of doubt into our discourse—leading people to believe that a political figure has said something that they’ve never said. And, conversely, giving political figures an “out” where they might decry a genuine audio or video clip as a deepfake, when in fact it is not.

The technology and security industries have responded by rolling out their own efforts to detect and uncover deepfakes. Here at McAfee, we’ve launched McAfee Deepfakes Lab, which provides traditional news and social media organizations advanced Artificial Intelligence (AI) analysis of suspected deepfake videos intended to spread reputation-damaging lies about individuals and organizations during the 2020 U.S. election season and beyond.

However, what can you do when you encounter, or think you encounter, a deepfake on the internet? Just like in my recent blog on election misinformation, a few tips on media savvy point the way.

How to spot deepfakes

While the technology continually improves, there are still typical telltale signs that a video you’re watching is a deepfake. Creators of deepfakes count on you to overlook some fine details, as the technology today largely has difficulty capturing the subtle touches of their subjects. Take a look at:

  • Their face. Head movement can cause a slight glitch in the rendering of the image, particularly because the technology works best when the subject is facing toward the camera.
  • Their skin. Blotchy patches, irregular skin tones, or flickering at the edges of the face are all signs of deepfake videos.
  • Their eyes. Other glitches may come by way of eyeglasses, eyes that look expressionless, and eyes that appear to be looking in the wrong direction. Likewise, the light reflected in their irises may look strangely lit in a way that does not match the setting.
  • Their hair. Flyaway hairs and some of the irregularities you’ll find in a person’s smile continue to be problematic for deepfakes. Instead, that head of hair could look a little too perfect.
  • Their smile. Teeth don’t always render well in deepfakes, sometimes looking more like white bars instead of showing the usual irregularities we see in people’s smiles. Also, look out for inconsistencies in the lip-syncing.

 Listen closely to what they’re saying, and how they’re saying it

This is important. Like I pointed out in my recent article on how to spot fake news and misinformation in your social media feed, deepfake content is meant to stir your emotions—whether that’s a sense of ridicule, derision, outrage, or flat-out anger. While an emotional response to some video you see isn’t a hard and fast indicator of a deepfake itself, it should give you a moment of pause. Listen to what’s being said. Consider its credibility. Question the motives of the producer or poster of the video. Look to additional credible sources to verify that the video is indeed real.

How the person speaks is important to consider as well. Another component of deepfake technology is audio deepfaking. As recently as 2019, fraudsters used audio deepfake technology to swindle nearly $250,000 dollars from a UK-based energy firm by mimicking the voice of its CEO over the phone. Like its video counterpart, audio deepfakes can sound uncannily real, or at least real enough to sow a seed of doubt. Characteristically, the technology has its shortcomings. Audio deepfakes can sound “off,” meaning that it can sound cold, like the normal and human emotional cues have been stripped away—or that the cadence is off, making it sound flat the way a robocall does.

As with all things this election season and beyond, watch carefully, listen critically. And always look for independent confirmation. For more information on our .GOV-HTTPS county website research, potential disinformation campaigns, other threats to our elections, and voter safety tips, please visit our Elections 2020 page: https://www.mcafee.com/enterprise/en-us/2020-elections.html

Stay Updated 

To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Election 2020 – How to Spot Phony Deepfake Videos this Election appeared first on McAfee Blogs.

Special Delivery: Don’t Fall for the USPS SMiShing Scam

By Pravat Lall

Special Delivery: Don’t Fall for the USPS SMiShing Scam

According to Statista, 3.5 billion people worldwide are forecasted to own a smartphone by the end of 2020. These connected devices allow us to have a wealth of apps and information constantly at our fingertips – empowering us to remain in constant contact with loved ones, make quick purchases, track our fitness progress, you name it. Hackers are all too familiar with our reliance on our smartphones – and are eager to exploit them with stealthy tricks as a result.

One recent example of these tricks? Suspicious text messages claiming to be from USPS. According to Gizmodo, a recent SMS phishing scam is using the USPS name and fraudulent tracking codes to trick users into clicking on malicious links.

Let’s dive into the details of this scheme, what it means for users, and what you can do to protect yourself from SMS phishing.

Special Delivery: Suspicious Text Messages

To orchestrate this phishing scheme, hackers send out text messages from random numbers claiming that a user’s delivery from USPS, FedEx, or another delivery service is experiencing a transit issue that requires urgent attention. If the user clicks on the link in the text, the link will direct them to a form fill page asking them to fill in their personal and financial information to “verify their purchase delivery.” If the form is completed, the hacker could exploit that information for financial gain.

However, scammers also use this phishing scheme to infect users’ devices with malware. For example, some users received links claiming to provide access to a supposed USPS shipment. Instead, they were led to a domain that did nothing but infect their browser or phone with malware. Regardless of what route the hacker takes, these scams leave the user in a situation that compromises their smartphone and personal data.

USPS Phishing Scam

Don’t Fall for Delivery Scams

While delivery alerts are a convenient way to track packages, it’s important to familiarize yourself with the signs of phishing scams – especially as we approach the holiday shopping season. Doing so will help you safeguard your online security without sacrificing the convenience of your smartphone. To do just that, follow these actionable steps to help secure your devices and data from SMiShing schemes:

Go directly to the source

Be skeptical of text messages claiming to be from companies with peculiar asks or information that seems too good to be true. Instead of clicking on a link within the text, it’s best to go straight to the organization’s website to check on your delivery status or contact customer service.

Enable the feature on your mobile device that blocks certain texts

Many spammers send texts from an internet service in an attempt to hide their identities. Combat this by using the feature on your mobile device that blocks texts sent from the internet or unknown users. For example, you can disable all potential spam messages from the Messages app on an Android device by navigating to Settings, clicking on Spam protection, and turning on the Enable spam protection switch. Learn more about how you can block robotexts and spam messages on your device.

Use mobile security software

Prepare your mobile devices for any threat coming their way. To do just that, cover these devices with an extra layer of protection via a mobile security solution, such as McAfee Mobile Security.

Stay updated

To stay updated on all things McAfee  and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Special Delivery: Don’t Fall for the USPS SMiShing Scam appeared first on McAfee Blogs.

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