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Last week, KrebsOnSecurity broke the news that one of the largest cybercrime services for laundering stolen merchandise was hacked recently, exposing its internal operations, finances and organizational structure. In today’s Part II, we’ll examine clues about the real-life identity of “Fearlless,” the nickname chosen by the proprietor of the SWAT USA Drops service.
Based in Russia, SWAT USA recruits people in the United States to reship packages containing pricey electronics that are purchased with stolen credit cards. As detailed in this Nov. 2 story, SWAT currently employs more than 1,200 U.S. residents, all of whom will be cut loose without a promised payday at the end of their first month reshipping stolen goods.
The current co-owner of SWAT, a cybercriminal who uses the nickname “Fearlless,” operates primarily on the cybercrime forum Verified. This Russian-language forum has tens of thousands of members, and it has suffered several hacks that exposed more than a decade’s worth of user data and direct messages.
January 2021 posts on Verified show that Fearlless and his partner Universalo purchased the SWAT reshipping business from a Verified member named SWAT, who’d been operating the service for years. SWAT agreed to transfer the business in exchange for 30 percent of the net profit over the ensuing six months.
Cyber intelligence firm Intel 471 says Fearlless first registered on Verified in February 2013. The email address Fearlless used on Verified leads nowhere, but a review of Fearlless’ direct messages on Verified indicates this user originally registered on Verified a year earlier as a reshipping vendor, under the alias “Apathyp.”
There are two clues supporting the conclusion that Apathyp and Fearlless are the same person. First, the Verified administrators warned Apathyp he had violated the forum’s rules barring the use of multiple accounts by the same person, and that Verified’s automated systems had detected that Apathyp and Fearlless were logging in from the same device. Second, in his earliest private messages on Verified, Fearlless told others to contact him on an instant messenger address that Apathyp had claimed as his.
Intel 471 says Apathyp registered on Verified using the email address triploo@mail.ru. A search on that email address at the breach intelligence service Constella Intelligence found that a password commonly associated with it was “niceone.” But the triploo@mail.ru account isn’t connected to much else that’s interesting except a now-deleted account at Vkontakte, the Russian answer to Facebook.
However, in Sept. 2020, Apathyp sent a private message on Verified to the owner of a stolen credit card shop, saying his credentials no longer worked. Apathyp told the proprietor that his chosen password on the service was “12Apathy.”
A search on that password at Constella reveals it was used by just four different email addresses, two of which are particularly interesting: gezze@yandex.ru and gezze@mail.ru. Constella discovered that both of these addresses were previously associated with the same password as triploo@mail.ru — “niceone,” or some variation thereof.
Constella found that years ago gezze@mail.ru was used to create a Vkontakte account under the name Ivan Sherban (former password: “12niceone“) from Magnitogorsk, an industrial city in the southern region of Russia. That same email address is now tied to a Vkontakte account for an Ivan Sherban who lists his home as Saint Petersburg, Russia. Sherban’s profile photo shows a heavily tattooed, muscular and recently married individual with his beautiful new bride getting ready to drive off in a convertible sports car.
A pivotal clue for validating the research into Apathyp/Fearlless came from the identity intelligence firm myNetWatchman, which found that gezze@mail.ru at one time used the passwords “геззи1991” (gezze1991) and “gezze18081991.”
Care to place a wager on when Vkontakte says is Mr. Sherban’s birthday? Ten points if you answered August 18 (18081991).
Mr. Sherban did not respond to multiple requests for comment.
The login page for the criminal reshipping service SWAT USA Drop.
One of the largest cybercrime services for laundering stolen merchandise was hacked recently, exposing its internal operations, finances and organizational structure. Here’s a closer look at the Russia-based SWAT USA Drop Service, which currently employs more than 1,200 people across the United States who are knowingly or unwittingly involved in reshipping expensive consumer goods purchased with stolen credit cards.
Among the most common ways that thieves extract cash from stolen credit card accounts is through purchasing pricey consumer goods online and reselling them on the black market. Most online retailers grew wise to these scams years ago and stopped shipping to regions of the world most frequently associated with credit card fraud, including Eastern Europe, North Africa, and Russia.
But such restrictions have created a burgeoning underground market for reshipping scams, which rely on willing or unwitting residents in the United States and Europe to receive stolen goods and relay them to crooks living in the embargoed areas.
Services like SWAT are known as “Drops for stuff” on cybercrime forums. The “drops” are people who have responded to work-at-home package reshipping jobs advertised on craigslist.com and job search sites. Most reshipping scams promise employees a monthly salary and even cash bonuses. In reality, the crooks in charge almost always stop communicating with drops just before the first payday, usually about a month after the drop ships their first package.
The packages arrive with prepaid shipping labels that are paid for with stolen credit card numbers, or with hijacked online accounts at FedEx and the US Postal Service. Drops are responsible for inspecting and verifying the contents of shipments, attaching the correct shipping label to each package, and sending them off via the appropriate shipping company.
SWAT takes a percentage cut (up to 50 percent) where “stuffers” — thieves armed with stolen credit card numbers — pay a portion of each product’s retail value to SWAT as the reshipping fee. The stuffers use stolen cards to purchase high-value products from merchants and have the merchants ship the items to the drops’ address. Once the drops receive and successfully reship the stolen packages, the stuffers then sell the products on the local black market.
The SWAT drop service has been around in various names and under different ownership for almost a decade. But in early October 2023, SWAT’s current co-owner — a Russian-speaking individual who uses the handle “Fearlless” — took to his favorite cybercrime forum to lodge a formal complaint against the owner of a competing reshipping service, alleging his rival had hacked SWAT and was trying to poach his stuffers and reshippers by emailing them directly.
Milwaukee-based security firm Hold Security shared recent screenshots of a working SWAT stuffer’s user panel, and those images show that SWAT currently lists more than 1,200 drops in the United States that are available for stuffers to rent. The contact information for Kareem, a young man from Maryland, was listed as an active drop. Contacted by KrebsOnSecurity, Kareem agreed to speak on condition that his full name not be used in this story.
A SWAT panel for stuffers/customers. This page lists the rules of the service, which do not reimburse stuffers for “acts of god,” i.e. authorities seizing stolen goods or arresting the drop.
Kareem said he’d been hired via an online job board to reship packages on behalf of a company calling itself CTSI, and that he’s been receiving and reshipping iPads and Apple watches for several weeks now. Kareem was less than thrilled to learn he would probably not be getting his salary on the promised payday, which was coming up in a few days.
Kareem said he was instructed to create an account at a website called portal-ctsi[.]com, where each day he was expected to log in and check for new messages about pending shipments. Anyone can sign up at this website as a potential reshipping mule, although doing so requires applicants to share a great deal of personal and financial information, as well as copies of an ID or passport matching the supplied name.
A SWAT panel for stuffers/customers, listing hundreds of drops in the United States by their status. “Going to die” are those who are about to be let go without promised payment, or who have quit on their own.
On a suspicion that the login page for portal-ctsi[.]com might be a custom coding job, KrebsOnSecurity selected “view source” from the homepage to expose the site’s HTML code. Grabbing a snippet of that code (e.g., “smarty/default/jui/js/jquery-ui-1.9.2.min.js”) and searching on it at publicwww.com reveals more than four dozen other websites running the same login panel. And all of those appear to be geared toward either stuffers or drops.
In fact, more than half of the domains that use this same login panel actually include the word “stuffer” in the login URL, according to publicwww. Each of the domains below that end in “/user/login.php” are sites for active and prospective drops, and each corresponds to a unique fake company that is responsible for managing its own stable of drops:
lvlup-store[.]com/stuffer/login.php
personalsp[.]com/user/login.php
destaf[.]com/stuffer/login.php
jaderaplus[.]com/stuffer/login.php
33cow[.]com/stuffer/login.php
panelka[.]net/stuffer/login.php
aaservice[.]net/stuffer/login.php
re-shipping[.]ru/stuffer/login.php
bashar[.]cc/stuffer/login.php
marketingyoursmall[.]biz/stuffer/login.php
hovard[.]xyz/stuffer/login.php
pullback[.]xyz/stuffer/login.php
telollevoexpress[.]com/stuffer/login.php
postme[.]today/stuffer/login.php
wint-job[.]com/stuffer/login.php
squadup[.]club/stuffer/login.php
mmmpack[.]pro/stuffer/login.php
yoursmartpanel[.]com/user/login.php
opt257[.]org/user/login.php
touchpad[.]online/stuffer/login.php
peresyloff[.]top/stuffer/login.php
ruzke[.]vodka/stuffer/login.php
staf-manager[.]net/stuffer/login.php
data-job[.]club/stuffer/login.php
logistics-services[.]org/user/login.php
swatship[.]club/stuffer/login.php
logistikmanager[.]online/user/login.php
endorphine[.]world/stuffer/login.php
burbon[.]club/stuffer/login.php
bigdropproject[.]com/stuffer/login.php
jobspaket[.]net/user/login.php
yourcontrolboard[.]com/stuffer/login.php
packmania[.]online/stuffer/login.php
shopping-bro[.]com/stuffer/login.php
dash-redtag[.]com/user/login.php
mnger[.]net/stuffer/login.php
begg[.]work/stuffer/login.php
dashboard-lime[.]com/user/login.php
control-logistic[.]xyz/user/login.php
povetru[.]biz/stuffer/login.php
dash-nitrologistics[.]com/user/login.php
cbpanel[.]top/stuffer/login.php
hrparidise[.]pro/stuffer/login.php
d-cctv[.]top/user/login.php
versandproject[.]com/user/login.php
packitdash[.]com/user/login.php
avissanti-dash[.]com/user/login.php
e-host[.]life/user/login.php
pacmania[.]club/stuffer/login.php
Why so many websites? In practice, all drops are cut loose within approximately 30 days of their first shipment — just before the promised paycheck is due. Because of this constant churn, each stuff shop operator must be constantly recruiting new drops. Also, with this distributed setup, even if one reshipping operation gets shut down (or exposed online), the rest can keep on pumping out dozens of packages a day.
A 2015 academic study (PDF) on criminal reshipping services found the average financial hit from a reshipping scheme per cardholder was $1,156.93. That study looked into the financial operations of several reshipping schemes, and estimated that approximately 1.6 million credit and debit cards are used to commit at least $1.8 billion in reshipping fraud each year.
It’s not hard to see how reshipping can be a profitable enterprise for card crooks. For example, a stuffer buys a stolen payment card off the black market for $10, and uses that card to purchase more than $1,100 worth of goods. After the reshipping service takes its cut (~$550), and the stuffer pays for his reshipping label (~$100), the stuffer receives the stolen goods and sells them on the black market in Russia for $1,400. He has just turned a $10 investment into more than $700. Rinse, wash, and repeat.
The breach at SWAT exposed not only the nicknames and contact information for all of its stuffers and drops, but also the group’s monthly earnings and payouts. SWAT apparently kept its books in a publicly accessible Google Sheets document, and that document reveals Fearlless and his business partner each routinely made more than $100,000 every month operating their various reshipping businesses.
The exposed SWAT financial records show this crime group has tens of thousands of dollars worth of expenses each month, including payments for the following recurring costs:
-advertising the service on crime forums and via spam;
-people hired to re-route packages, usually by voice over the phone;
-third-party services that sell hacked/stolen USPS/Fedex labels;
-“drops test” services, contractors who will test the honesty of drops by sending them fake jewelry;
-“documents,” e.g. sending drops to physically pick up legal documents for new phony front companies.
The spreadsheet also included the cryptocurrency account numbers that were to be credited each month with SWAT’s earnings. Unsurprisingly, a review of the blockchain activity tied to the bitcoin addresses listed in that document shows that many of them have a deep association with cybercrime, including ransomware activity and transactions at darknet sites that peddle stolen credit cards and residential proxy services.
The information leaked from SWAT also has exposed the real-life identity and financial dealings of its principal owner — Fearlless, a.k.a. “SwatVerified.” We’ll hear more about Fearlless in Part II of this story. Stay tuned.
The top-level domain for the United States — .US — is home to thousands of newly-registered domains tied to a malicious link shortening service that facilitates malware and phishing scams, new research suggests. The findings come close on the heels of a report that identified .US domains as among the most prevalent in phishing attacks over the past year.
Researchers at Infoblox say they’ve been tracking what appears to be a three-year-old link shortening service that is catering to phishers and malware purveyors. Infoblox found the domains involved are typically three to seven characters long, and hosted on bulletproof hosting providers that charge a premium to ignore any abuse or legal complaints. The short domains don’t host any content themselves, but are used to obfuscate the real address of landing pages that try to phish users or install malware.
A graphic describing the operations of a malicious link shortening service that Infoblox has dubbed “Prolific Puma.”
Infoblox says it’s unclear how the phishing and malware landing pages tied to this service are being initially promoted, although they suspect it is mainly through scams targeting people on their phones via SMS. A new report says the company mapped the contours of this link shortening service thanks in part to pseudo-random patterns in the short domains, which all appear on the surface to be a meaningless jumble of letters and numbers.
“This came to our attention because we have systems that detect registrations that use domain name generation algorithms,” said Renee Burton, head of threat intelligence at Infoblox. “We have not found any legitimate content served through their shorteners.”
Infoblox determined that until May 2023, domains ending in .info accounted for the bulk of new registrations tied to the malicious link shortening service, which Infoblox has dubbed “Prolific Puma.” Since then, they found that whoever is responsible for running the service has used .US for approximately 55 percent of the total domains created, with several dozen new malicious .US domains registered daily.
.US is overseen by the National Telecommunications and Information Administration (NTIA), an executive branch agency of the U.S. Department of Commerce. But Uncle Sam has long outsourced the management of .US to various private companies, which have gradually allowed the United States’s top-level domain to devolve into a cesspool of phishing activity.
Or so concludes The Interisle Consulting Group, which gathers phishing data from multiple industry sources and publishes an annual report on the latest trends. As far back as 2018, Interisle found .US domains were the worst in the world for spam, botnet (attack infrastructure for DDOS etc.) and illicit or harmful content.
Interisle’s newest study examined six million phishing reports between May 1, 2022 and April 30, 2023, and identified approximately 30,000 .US phishing domains. Interisle found significant numbers of .US domains were registered to attack some of the United States’ most prominent companies, including Bank of America, Amazon, Apple, AT&T, Citi, Comcast, Microsoft, Meta, and Target. Others were used to impersonate or attack U.S. government agencies.
Under NTIA regulations, domain registrars processing .US domain registrations must take certain steps (PDF) to verify that those customers actually reside in the United States, or else own organizations based in the U.S. However, if one registers a .US domain through GoDaddy — the largest domain registrar and the current administrator of the .US contract — the way one “proves” their U.S. nexus is simply by choosing from one of three pre-selected affirmative responses.
In an age when most domain registrars are automatically redacting customer information from publicly accessible registration records to avoid running afoul of European privacy laws, .US has remained something of an outlier because its charter specifies that all registration records be made public. However, Infoblox said it found more than 2,000 malicious link shortener domains ending in .US registered since October 2023 through NameSilo that have somehow subverted the transparency requirements for the usTLD and converted to private registrations.
“Through our own experience with NameSilo, it is not possible to select private registration for domains in the usTLD through their interface,” Infoblox wrote. “And yet, it was done. Of the total domains with private records, over 99% were registered with NameSilo. At this time, we are not able to explain this behavior.”
NameSilo CEO Kristaps Ronka said the company actively responds to reports about abusive domains, but that it hasn’t seen any abuse reports related to Infoblox’s findings.
“We take down hundreds to thousands of domains, lots of them proactively to combat abuse,” Ronka said. “Our current abuse rate on abuseIQ for example is currently at 0%. AbuseIQ receives reports from countless sources and we are yet to see these ‘Puma’ abuse reports.”
Experts who track domains associated with malware and phishing say even phony information supplied at registration is useful in identifying potentially malicious or phishous domains before they can be used for abuse.
For example, when it was registered through NameSilo in July 2023, the domain 1ox[.]us — like thousands of others — listed its registrant as “Leila Puma” at a street address in Poland, and the email address blackpumaoct33@ukr.net. But according to DomainTools.com, on Oct. 1, 2023 those records were redacted and hidden by NameSilo.
Infoblox notes that the username portion of the email address appears to be a reference to the song October 33 by the Black Pumas, an Austin, Texas based psychedelic soul band. The Black Pumas aren’t exactly a household name, but they did recently have a popular Youtube video that featured a cover of the Kinks song “Strangers,” which included an emotional visual narrative about Ukrainians seeking refuge from the Russian invasion, titled “Ukraine Strangers.” Also, Leila Puma’s email address is at a Ukrainian email provider.
DomainTools shows that hundreds of other malicious domains tied to Prolific Puma previously were registered through NameCheap to a “Josef Bakhovsky” at a different street address in Poland. According to ancestry.com, the anglicized version of this surname — Bakovski — is the traditional name for someone from Bakowce, which is now known as Bakivtsi and is in Ukraine.
This possible Polish and/or Ukrainian connection may or may not tell us something about the “who” behind this link shortening service, but those details are useful for identifying and grouping these malicious short domains. However, even this meager visibility into .US registration data is now under threat.
The NTIA recently published a proposal that would allow registrars to redact all registrant data from WHOIS registration records for .US domains. A broad array of industry groups have filed comments opposing the proposed changes, saying they threaten to remove the last vestiges of accountability for a top-level domain that is already overrun with cybercrime activity.
Infoblox’s Burton says Prolific Puma is remarkable because they’ve been able to facilitate malicious activities for years while going largely unnoticed by the security industry.
“This exposes how persistent the criminal economy can be at a supply chain level,” Burton said. “We’re always looking at the end malware or phishing page, but what we’re finding here is that there’s this middle layer of DNS threat actors persisting for years without notice.”
Infoblox’s full report on Prolific Puma is here.
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