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You’ve probably never heard of “16Shop,” but there’s a good chance someone using it has tried to phish you.
A 16Shop phishing page spoofing Apple and targeting Japanese users. Image: Akamai.com.
The international police organization INTERPOL said last week it had shuttered the notorious 16Shop, a popular phishing-as-a-service platform launched in 2017 that made it simple for even complete novices to conduct complex and convincing phishing scams. INTERPOL said authorities in Indonesia arrested the 21-year-old proprietor and one of his alleged facilitators, and that a third suspect was apprehended in Japan.
The INTERPOL statement says the platform sold hacking tools to compromise more than 70,000 users in 43 countries. Given how long 16Shop has been around and how many paying customers it enjoyed over the years, that number is almost certainly highly conservative.
Also, the sale of “hacking tools” doesn’t quite capture what 16Shop was all about: It was a fully automated phishing platform that gave its thousands of customers a series of brand-specific phishing kits to use, and provided the domain names needed to host the phishing pages and receive any stolen credentials.
Security experts investigating 16Shop found the service used an application programming interface (API) to manage its users, an innovation that allowed its proprietors to shut off access to customers who failed to pay a monthly fee, or for those attempting to copy or pirate the phishing kit.
16Shop also localized phishing pages in multiple languages, and the service would display relevant phishing content depending on the victim’s geolocation.
Various 16Shop lures for Apple users in different languages. Image: Akamai.
For example, in 2019 McAfee found that for targets in Japan, the 16Shop kit would also collect Web ID and Card Password, while US victims will be asked for their Social Security Number.
“Depending on location, 16Shop will also collect ID numbers (including Civil ID, National ID, and Citizen ID), passport numbers, social insurance numbers, sort codes, and credit limits,” McAfee wrote.
In addition, 16Shop employed various tricks to help its users’ phishing pages stay off the radar of security firms, including a local “blacklist” of Internet addresses tied to security companies, and a feature that allowed users to block entire Internet address ranges from accessing phishing pages.
The INTERPOL announcement does not name any of the suspects arrested in connection with the 16Shop investigation. However, a number of security firms — including Akamai, McAfee and ZeroFox, previously connected the service to a young Indonesian man named Riswanda Noor Saputra, who sold 16Shop under the hacker handle “Devilscream.”
According to the Indonesian security blog Cyberthreat.id, Saputra admitted being the administrator of 16Shop, but told the publication he handed the project off to others by early 2020.
16Shop documentation instructing operators on how to deploy the kit. Image: ZeroFox.
Nevertheless, Cyberthreat reported that Devilscream was arrested by Indonesian police in late 2021 as part of a collaboration between INTERPOL and the U.S. Federal Bureau of Investigation (FBI). Still, researchers who tracked 16Shop since its inception say Devilscream was not the original proprietor of the phishing platform, and he may not be the last.
It is not uncommon for cybercriminals to accidentally infect their own machines with password-stealing malware, and that is exactly what seems to have happened with one of the more recent administrators of 16Shop.
Constella Intelligence, a data breach and threat actor research platform, now allows users to cross-reference popular cybercrime websites and denizens of these forums with inadvertent malware infections by information-stealing trojans. A search in Constella on 16Shop’s domain name shows that in mid-2022, a key administrator of the phishing service infected their Microsoft Windows desktop computer with the Redline information stealer trojan — apparently by downloading a cracked (and secretly backdoored) copy of Adobe Photoshop.
Redline infections steal gobs of data from the victim machine, including a list of recent downloads, stored passwords and authentication cookies, as well as browser bookmarks and auto-fill data. Those records indicate the 16Shop admin used the nicknames “Rudi” and “Rizki/Rizky,” and maintained several Facebook profiles under these monikers.
It appears this user’s full name (or at least part of it) is Rizky Mauluna Sidik, and they are from Bandung in West Java, Indonesia. One of this user’s Facebook pages says Rizky is the chief executive officer and founder of an entity called BandungXploiter, whose Facebook page indicates it is a group focused mainly on hacking and defacing websites.
A LinkedIn profile for Rizky says he is a backend Web developer in Bandung who earned a bachelor’s degree in information technology in 2020. Mr. Rizky did not respond to requests for comment.
John Clifton Davies, a convicted fraudster estimated to have bilked dozens of technology startups out of more than $30 million through phony investment schemes, has a brand new pair of scam companies that are busy dashing startup dreams: A fake investment firm called Equity-Invest[.]ch, and Diligere[.]co.uk, a scam due diligence company that Equity-Invest insists all investment partners use.
A native of the United Kingdom, Mr. Davies absconded from justice before being convicted on multiple counts of fraud in 2015. Prior to his conviction, Davies served 16 months in jail before being cleared on suspicion of murdering his third wife on their honeymoon in India.
The scam artist John Bernard (left) in a recent Zoom call, and a photo of John Clifton Davies from 2015.
John Clifton Davies was convicted in 2015 of swindling businesses throughout the U.K. that were struggling financially and seeking to restructure their debt. For roughly six years, Davies ran a series of firms that pretended to offer insolvency services. Instead, he simply siphoned what little remaining money these companies had, spending the stolen funds on lavish cars, home furnishings, vacations and luxury watches.
In a three-part series published in 2020, KrebsOnSecurity exposed how Davies — wanted by authorities in the U.K. — had fled the country, taken on the surname Bernard, remarried, and moved to his new (and fourth) wife’s hometown in Ukraine.
After eluding justice in the U.K., Davies reinvented himself as The Private Office of John Bernard, pretending to be a billionaire Swiss investor who made his fortunes in the dot-com boom 20 years ago and who was seeking private equity investment opportunities.
In case after case, Bernard would promise to invest millions in hi-tech startups, only to insist that companies pay tens of thousands of dollars worth of due diligence fees up front. However, the due diligence company he insisted on using — another Swiss firm called The Inside Knowledge — also was secretly owned by Bernard, who would invariably pull out of the deal after receiving the due diligence money.
Bernard found a constant stream of new marks by offering extraordinarily generous finders fees to investment brokers who could introduce him to companies seeking an infusion of cash. Inside Knowledge and The Private Office both closed up shop not long after being exposed here in 2020.
In April 2023, KrebsOnSecurity wrote about Codes2You, a recent Davies venture which purports to be a “full cycle software development company” based in the U.K. The company’s website no longer lists any of Davies’ known associates, but the site does still reference software and cloud services tied to those associates — including MySolve, a “multi-feature platform for insolvency practitioners.”
Earlier this month, KrebsOnSecurity heard from an investment broker who found out his client had paid more than $50,000 in due diligence fees related to a supposed multi-million dollar investment offer from a Swiss concern called Equity-Invest[.]ch.
The investment broker, who spoke on condition that neither he nor his client be named, said Equity-Invest began getting cold feet after his client plunked down the due diligence fees.
“Things started to go sideways when the investor purportedly booked a trip to the US to meet the team but canceled last minute because ‘his pregnant wife got in a car accident,'” the broker explained. “After that, he was radio silent until the contract expired.”
The broker said he grew suspicious when he learned that the Equity-Invest domain name was less than six months old. The broker’s suspicions were confirmed after he discovered the due diligence company that Equity-Invest insisted on using — Diligere[.]co.uk — included an email address on its homepage for another entity called Ardelis Solutions.
A corporate entity in the UK called Ardelis Solutions was key to showing the connection to Davies’ former scam investment and due diligence firms in the Codes2You investigation published earlier this year.
Although Diligere’s website claims the due diligence firm has “13 years of experiance” [sic], its domain name was only registered in April 2023. What’s more, virtually all of the vapid corporate-speak published on Diligere’s homepage is identical to text on the now-defunct InsideKnowledge[.]ch — the fake due diligence firm secretly owned for many years by The Private Office of John Bernard (John Clifton Davies).
A snippet of text from the now-defunct website of the fake Swiss investor John Bernard, in real life John Clifton Davies.
“Our steadfast conviction and energy for results is what makes us stand out,” both sites state. “We care for our clients’ and their businesses, we share their ambitions and align our goals to complement their objectives. Our clients know we’re in this together. We work in close partnership with our clients to deliver palpable results regardless of geography, complexity or controversy.”
The copy on Diligere’s homepage is identical to that once on Insideknowledge[.]com, a phony due diligence company run by John Clifton Davies.
One frustrating aspect of email phishing is the frequency with which scammers fall back on tried-and-true methods that really have no business working these days. Like attaching a phishing email to a traditional, clean email message, or leveraging link redirects on LinkedIn, or abusing an encoding method that makes it easy to disguise booby-trapped Microsoft Windows files as relatively harmless documents.
KrebsOnSecurity recently heard from a reader who was puzzled over an email he’d just received saying he needed to review and complete a supplied W-9 tax form. The missive was made to appear as if it were part of a mailbox delivery report from Microsoft 365 about messages that had failed to deliver.
The reader, who asked to remain anonymous, said the phishing message contained an attachment that appeared to have a file extension of “.pdf,” but something about it seemed off. For example, when he downloaded and tried to rename the file, the right arrow key on the keyboard moved his cursor to the left, and vice versa.
The file included in this phishing scam uses what’s known as a “right-to-left override” or RLO character. RLO is a special character within unicode — an encoding system that allows computers to exchange information regardless of the language used — that supports languages written from right to left, such as Arabic and Hebrew.
Look carefully at the screenshot below and you’ll notice that while Microsoft Windows says the file attached to the phishing message is named “lme.pdf,” the full filename is “fdp.eml” spelled backwards. In essence, this is a .eml file — an electronic mail format or email saved in plain text — masquerading as a .PDF file.
“The email came through Microsoft Office 365 with all the detections turned on and was not caught,” the reader continued. “When the same email is sent through Mimecast, Mimecast is smart enough to detect the encoding and it renames the attachment to ‘___fdp.eml.’ One would think Microsoft would have had plenty of time by now to address this.”
Indeed, KrebsOnSecurity first covered RLO-based phishing attacks back in 2011, and even then it wasn’t a new trick.
Opening the .eml file generates a rendering of a webpage that mimics an alert from Microsoft about wayward messages awaiting restoration to your inbox. Clicking on the “Restore Messages” link there bounces you through an open redirect on LinkedIn before forwarding to the phishing webpage.
As noted here last year, scammers have long taken advantage of a marketing feature on the business networking site which lets them create a LinkedIn.com link that bounces your browser to other websites, such as phishing pages that mimic top online brands (but chiefly Linkedin’s parent firm Microsoft).
The landing page after the LinkedIn redirect displays what appears to be an Office 365 login page, which is naturally a phishing website made to look like an official Microsoft Office property.
In summary, this phishing scam uses an old RLO trick to fool Microsoft Windows into thinking the attached file is something else, and when clicked the link uses an open redirect on a Microsoft-owned website (LinkedIn) to send people to a phishing page that spoofs Microsoft and tries to steal customer email credentials.
According to the latest figures from Check Point Software, Microsoft was by far the most impersonated brand for phishing scams in the second quarter of 2023, accounting for nearly 30 percent of all brand phishing attempts.
An unsolicited message that arrives with one of these .eml files as an attachment is more than likely to be a phishing lure. The best advice to sidestep phishing scams is to avoid clicking on links that arrive unbidden in emails, text messages and other mediums. Most phishing scams invoke a temporal element that warns of dire consequences should you fail to respond or act quickly.
If you’re unsure whether a message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark to avoid potential typosquatting sites.
Researchers say mobile malware purveyors have been abusing a bug in the Google Android platform that lets them sneak malicious code into mobile apps and evade security scanning tools. Google says it has updated its app malware detection mechanisms in response to the new research.
At issue is a mobile malware obfuscation method identified by researchers at ThreatFabric, a security firm based in Amsterdam. Aleksandr Eremin, a senior malware analyst at the company, told KrebsOnSecurity they recently encountered a number of mobile banking trojans abusing a bug present in all Android OS versions that involves corrupting components of an app so that its new evil bits will be ignored as invalid by popular mobile security scanning tools, while the app as a whole gets accepted as valid by Android OS and successfully installed.
“There is malware that is patching the .apk file [the app installation file], so that the platform is still treating it as valid and runs all the malicious actions it’s designed to do, while at the same time a lot of tools designed to unpack and decompile these apps fail to process the code,” Eremin explained.
Eremin said ThreatFabric has seen this malware obfuscation method used a few times in the past, but in April 2023 it started finding many more variants of known mobile malware families leveraging it for stealth. The company has since attributed this increase to a semi-automated malware-as-a-service offering in the cybercrime underground that will obfuscate or “crypt” malicious mobile apps for a fee.
Eremin said Google flagged their initial May 9, 2023 report as “high” severity. More recently, Google awarded them a $5,000 bug bounty, even though it did not technically classify their finding as a security vulnerability.
“This was a unique situation in which the reported issue was not classified as a vulnerability and did not impact the Android Open Source Project (AOSP), but did result in an update to our malware detection mechanisms for apps that might try to abuse this issue,” Google said in a written statement.
Google also acknowledged that some of the tools it makes available to developers — including APK Analyzer — currently fail to parse such malicious applications and treat them as invalid, while still allowing them to be installed on user devices.
“We are investigating possible fixes for developer tools and plan to update our documentation accordingly,” Google’s statement continued.
Image: ThreatFabric.
According to ThreatFabric, there are a few telltale signs that app analyzers can look for that may indicate a malicious app is abusing the weakness to masquerade as benign. For starters, they found that apps modified in this way have Android Manifest files that contain newer timestamps than the rest of the files in the software package.
More critically, the Manifest file itself will be changed so that the number of “strings” — plain text in the code, such as comments — specified as present in the app does match the actual number of strings in the software.
One of the mobile malware families known to be abusing this obfuscation method has been dubbed Anatsa, which is a sophisticated Android-based banking trojan that typically is disguised as a harmless application for managing files. Last month, ThreatFabric detailed how the crooks behind Anatsa will purchase older, abandoned file managing apps, or create their own and let the apps build up a considerable user base before updating them with malicious components.
ThreatFabric says Anatsa poses as PDF viewers and other file managing applications because these types of apps already have advanced permissions to remove or modify other files on the host device. The company estimates the people behind Anatsa have delivered more than 30,000 installations of their banking trojan via ongoing Google Play Store malware campaigns.
Google has come under fire in recent months for failing to more proactively police its Play Store for malicious apps, or for once-legitimate applications that later go rogue. This May 2023 story from Ars Technica about a formerly benign screen recording app that turned malicious after garnering 50,000 users notes that Google doesn’t comment when malware is discovered on its platform, beyond thanking the outside researchers who found it and saying the company removes malware as soon as it learns of it.
“The company has never explained what causes its own researchers and automated scanning process to miss malicious apps discovered by outsiders,” Ars’ Dan Goodin wrote. “Google has also been reluctant to actively notify Play users once it learns they were infected by apps promoted and made available by its own service.”
The Ars story mentions one potentially positive change by Google of late: A preventive measure available in Android versions 11 and higher that implements “app hibernation,” which puts apps that have been dormant into a hibernation state that removes their previously granted runtime permissions.
Many things have changed since 2018, such as the names of the companies in the Fortune 100 list. But one aspect of that vaunted list that hasn’t shifted much since is that very few of these companies list any security professionals within their top executive ranks.
The next time you receive a breach notification letter that invariably says a company you trusted places a top priority on customer security and privacy, consider this: Only five of the Fortune 100 companies currently list a security professional in the executive leadership pages of their websites. This is largely unchanged from five of the Fortune 100 in 2018, the last time KrebsOnSecurity performed this analysis.
A review of the executives pages published by the 2022 list of Fortune 100 companies found only five — BestBuy, Cigna, Coca-Cola, Disney and Walmart — that listed a Chief Security Officer (CSO) or Chief Information Security Officer (CISO) in their highest corporate ranks.
One-third of last year’s Fortune 100 companies included a Chief Technology Officer (CTO) in their executive stables; 40 listed Chief Information Officer (CIO) roles, but just 21 included a Chief Risk Officer (CRO).
As I noted in 2018, this is not to say that 95 percent of the Fortune 100 companies don’t have a CISO or CSO in their employ: A review of LinkedIn suggests that most of them in fact do have people in those roles, and experts say some of the largest multinational companies will have multiple people in these positions.
But it is interesting to note which executive positions the top companies deem worth publishing in their executive leadership pages. For example, 88 percent listed a Director of Human Resources (or “Chief People Officer”), and 37 out of 100 included a Chief Marketing Officer.
Not that these roles are somehow more or less important than that of a CISO/CSO within the organization. Nor is the average pay hugely different among all these roles. Yet, considering how much marketing (think consumer/customer data) and human resources (think employee personal/financial data) are impacted by your average data breach, it’s somewhat remarkable that more companies don’t list their chief security personnel among their top ranks.
One likely explanation as to why a great many companies still don’t include their security leaders within their highest echelons is that these employees do not report directly to the company’s CEO, board of directors, or Chief Risk Officer.
The CSO or CISO position traditionally has reported to an executive in a technical role, such as the CTO or CIO. But workforce experts say placing the CISO/CSO on unequal footing with the organization’s top leaders makes it more likely that cybersecurity and risk concerns will take a backseat to initiatives designed to increase productivity and generally grow the business.
“Separation of duties is a fundamental concept of security, whether we’re talking about cyber threats, employee fraud, or physical theft,” said Tari Schreider, an analyst with Datos Insights. “But that critical separation is violated every day with the CISO or CSO reporting to the heads of technology.”
IANS, an organization geared toward CISOs/CSOs and their teams, surveyed more than 500 organizations last year and found roughly 65 percent of CISOs still report to a technical leader, such as the CTO or CIO: IANS found 46 percent of CISOs reported to a CIO, with 15 percent reporting directly to a CTO.
A survey last year by IANS found 65 percent of CISOs report to a tech function within organizations, such as the CTO or CIO. Image: IANS Research.
Schreider said one big reason many CISOs and CSOs aren’t listed in corporate executive biographies at major companies is that these positions often do not enjoy the same legal and insurance protections afforded to other officers within the company.
Typically, larger companies will purchase a “Directors and Officers” liability policy that covers legal expenses should one of the organization’s top executives find themselves dragged into court over some business failing on the part of their employer. But organizations that do not offer this coverage to their security leaders are unlikely to list those positions in their highest ranks, Schreider said.
“It’s frankly shocking,” Schreider said, upon hearing that only four of the Fortune 100 listed any security personnel in their top executive hierarchies. “If the company isn’t going to give them legal cover, then why give them the responsibility for security? Especially when CISOs and CSOs shouldn’t own the risk, yet the majority of them carry the mantle of responsibility and they tend to be scapegoats” when the organization eventually gets hacked, he said.
Schreider said while Datos Insights focuses mostly on the financial and insurance industries, a recent Datos survey echoes the IANS findings from last year. Datos surveyed 25 of the largest financial institutions by asset size (two of which are no longer in existence), and found just 22 percent of CSOs/CISOs reported to the CEO. A majority — 65 percent — had their CSOs/CISOs reporting to either a CTO or CIO.
“I’ve looked at these types of statistics for years and they’ve never really changed that much,” Schreider said. “The CISO or CSO is in the purview of the technical stack from a management perspective. Right, wrong or indifferent, that’s what’s happening.”
Earlier this year, IT consulting firm Accenture released results from surveying more than 3,000 respondents from 15 industries across 14 countries about their security maturity levels. Accenture found that only about one-third of the organizations they surveyed had enough security maturity under their belts to have integrated security into virtually every aspect of their businesses — and this includes having CISOs or CSOs report to someone in charge of overseeing risk for the business as a whole.
Not surprisingly, Accenture also found that only a third of respondents considered cybersecurity risk “to a great extent” when evaluating overall enterprise risk.
“This highlights there is still some way to go to make cybersecurity a proactive, strategic necessity within the business,” the report concluded.
One way of depicting the different stages of security maturity.
A spreadsheet tracking the prevalence of security leaders on the executive pages of the 2022 Fortune 100 firms is available here.
Update, July 23: Somehow overlooked Disney’s CSO listed on their leadership page. The story copy above has been updated to reflect that.
Why is kids’ personal information in high demand, how do criminals steal it, and what can parents do to help prevent child identity theft?
The post Child identity theft: how do I keep my kids’ personal data safe? appeared first on WeLiveSecurity
[This is Part III in a series on research conducted for a recent Hulu documentary on the 2015 hack of marital infidelity website AshleyMadison.com.]
In 2019, a Canadian company called Defiant Tech Inc. pleaded guilty to running LeakedSource[.]com, a service that sold access to billions of passwords and other data exposed in countless data breaches. KrebsOnSecurity has learned that the owner of Defiant Tech, a 32-year-old Ontario man named Jordan Evan Bloom, was hired in late 2014 as a developer for the marital infidelity site AshleyMadison.com. Bloom resigned from AshleyMadison citing health reasons in June 2015 — less than one month before unidentified hackers stole data on 37 million users — and launched LeakedSource three months later.
Jordan Evan Bloom, posing in front of his Lamborghini.
On Jan. 15, 2018, the Royal Canadian Mounted Police (RCMP) charged then 27-year-old Bloom, of Thornhill, Ontario, with selling stolen personal identities online through the website LeakedSource[.]com.
LeakedSource was advertised on a number of popular cybercrime forums as a service that could help hackers break into valuable or high-profile accounts. LeakedSource also tried to pass itself off as a legal, legitimate business that was marketing to security firms and professionals.
The RCMP arrested Bloom in December 2017, and said he made approximately $250,000 selling hacked data, which included information on 37 million user accounts leaked in the 2015 Ashley Madison breach.
Subsequent press releases from the RCMP about the LeakedSource investigation omitted any mention of Bloom, and referred to the defendant only as Defiant Tech. In a legal settlement that is quintessentially Canadian, the matter was resolved in 2019 after Defiant Tech agreed to plead guilty. The RCMP declined to comment for this story.
The Impact Team, the hacker group that claimed responsibility for stealing and leaking the AshleyMadison user data, also leaked several years worth of email from then-CEO Noel Biderman. A review of those messages shows that Ashley Madison hired Jordan Evan Bloom as a PHP developer in December 2014 — even though the company understood that Bloom’s success as a programmer and businessman was tied to shady and legally murky enterprises.
Bloom’s recommendation came to Biderman via Trevor Sykes, then chief technology officer for Ashley Madison parent firm Avid Life Media (ALM). The following is an email from Sykes to Biderman dated Nov. 14, 2014:
“Greetings Noel,
“We’d like to offer Jordan Bloom the position of PHP developer reporting to Mike Morris for 75k CAD/Year. He did well on the test, but he also has a great understanding of the business side of things having run small businesses himself. This was an internal referral.”
When Biderman responded that he needed more information about the candidate, Sykes replied that Bloom was independently wealthy as a result of his forays into the shadowy world of “gold farming” — the semi-automated use of large numbers of player accounts to win some advantage that is usually related to cashing out game accounts or inventory. Gold farming is particularly prevalent in massively multiplayer online role-playing games (MMORPGs), such as RuneScape and World of Warcraft.
“In his previous experience he had been doing RMT (Real Money Trading),” Sykes wrote. “This is the practice of selling virtual goods in games for real world money. This is a grey market, which is usually against the terms and services of the game companies.” Here’s the rest of his message to Biderman:
“RMT sellers traditionally have a lot of problems with chargebacks, and payment processor compliance. During my interview with him, I spent some time focusing in on this. He had to demonstrate to the processor, Paypal, at the time he had a business and technical strategy to address his charge back rate.”
“He ran this company himself, and did all the coding, including the integration with the processors,” Sykes continued in his assessment of Bloom. “Eventually he was squeezed out by Chinese gold farmers, and their ability to market with much more investment than he could. In addition the cost of ‘farming’ the virtual goods was cheaper in China to do than in North America.”
The gold farming reference is fascinating because in 2017 KrebsOnSecurity published Who Ran LeakedSource?, which examined clues suggesting that one of the administrators of LeakedSource also was the admin of abusewith[.]us, a site unabashedly dedicated to helping people hack email and online gaming accounts.
An administrator account Xerx3s on Abusewithus.
Abusewith[.]us began in September 2013 as a forum for learning and teaching how to hack accounts at Runescape, an MMORPG set in a medieval fantasy realm where players battle for kingdoms and riches.
The currency with which Runescape players buy and sell weapons, potions and other in-game items are virtual gold coins, and many of Abusewith[dot]us’s early members traded in a handful of commodities: Phishing kits and exploits that could be used to steal Runescape usernames and passwords from fellow players; virtual gold plundered from hacked accounts; and databases from hacked forums and websites related to Runescape and other online games.
That 2017 report here interviewed a Michigan man who acknowledged being administrator of Abusewith[.]us, but denied being the operator of LeakedSource. Still, the story noted that LeakedSource likely had more than one operator, and breached records show Bloom was a prolific member of Abusewith[.]us.
In an email to all employees on Dec. 1, 2014, Ashley Madison’s director of HR said Bloom graduated from York University in Toronto with a degree in theoretical physics, and that he has been an active programmer since high school.
“He’s a proprietor of a high traffic multiplayer game and developer/publisher of utilities such as PicTrace,” the HR director enthused. “He will be a great addition to the team.”
PicTrace appears to have been a service that allowed users to glean information about anyone who viewed an image hosted on the platform, such as their Internet address, browser type and version number. A copy of pictrace[.]com from Archive.org in 2012 redirects to the domain qksnap.com, which DomainTools.com says was registered to a Jordan Bloom from Thornhill, ON that same year.
The street address listed in the registration records for qksnap.com — 204 Beverley Glen Blvd — also shows up in the registration records for leakadvisor[.]com, a domain registered in 2017 just months after Canadian authorities seized the servers running LeakedSource.
Pictrace, one of Jordan Bloom’s early IT successes.
A review of passive DNS records from DomainTools indicates that in 2013 pictrace[.]com shared a server with just a handful of other domains, including Near-Reality[.]com — a popular RuneScape Private Server (RSPS) game based on the RuneScape MMORPG.
Copies of near-reality[.]com from 2013 via Archive.org show the top of the community’s homepage was retrofitted with a message saying Near Reality was no longer available due to a copyright dispute. Although the site doesn’t specify the other party to the copyright dispute, it appears Near-Reality got sued by Jagex, the owner of RuneScape.
The message goes on to say the website will no longer “encourage, facilitate, enable or condone (i) any infringement of copyright in RuneScape or any other Jagex product; nor (ii) any breach of the terms and conditions of RuneScape or any other Jagex product.”
A scene from the MMORPG RuneScape.
Near Reality also has a Facebook page that was last updated in 2019, when its owner posted a link to a news story about Defiant Tech’s guilty plea in the LeakedSource investigation. That Facebook page indicates Bloom also went by the nickname “Agentjags.”
“Just a quick PSA,” reads a post to the Near Reality Facebook page dated Jan. 21, 2018, which linked to a story about the charges against Bloom and a photo of Bloom standing in front of his lime-green Lamborghini. “Agentjags has got involved in some shady shit that may have compromised your personal details. I advise anyone who is using an old NR [Near Reality] password for anything remotely important should change it ASAP.”
By the beginning of 2016, Bloom was nowhere to be found, and was suspected of having fled his country for the Caribbean, according to the people commenting on the Near Reality Facebook page:
“Jordan aka Agentjags has gone missing,” wrote a presumed co-owner of the Facebook page. “He is supposedly hiding in St. Lucia, doing what he loved, scuba-diving. Any information to his whereabouts will be appreciated.”
KrebsOnSecurity ran the unusual nickname “AgentJags” through a search at Constella Intelligence, a commercial service that tracks breached data sets. That search returned just a few dozen results — and virtually all were accounts at various RuneScape-themed sites, including a half-dozen accounts at Abusewith[.]us.
Constella found other “AgentJags” accounts tied to the email address ownagegaming1@gmail.com. The marketing firm Apollo.io experienced a data breach several years back, and according to Apollo the email address ownagegaming1@gmail.com belongs to Jordan Bloom in Ontario.
Constella also revealed that the password frequently used by ownagegaming1@gmail.com across many sites was some variation on “niggapls,” which my 2017 report found was also the password used by the administrator of LeakedSource.
Constella discovered that the email eric.malek@rogers.com comes up when one searches for “AgentJags.” This is curious because emails leaked from Ashley Madison’s then-CEO Biderman show that Eric Malek from Toronto was the Ashley Madison employee who initially recommended Bloom for the PHP developer job.
According to DomainTools.com, Eric.Malek@rogers.com was used to register the domain devjobs.ca, which previously advertised “the most exciting developer jobs in Canada, delivered to you weekly.” Constella says eric.malek@rogers.com also had an account at Abusewith[.]us — under the nickname “Jags.”
Biderman’s email records show Eric Malek was also a PHP developer for Ashley Madison, and that he was hired into this position just a few months before Bloom — on Sept. 2, 2014. The CEO’s leaked emails show Eric Malek resigned from his developer position at Ashley Madison on June 19, 2015.
“Please note that Eric Malek has resigned from this position with Avid and his last day will be June 19th,” read a June 5, 2015 email from ALM’s HR director. “He is resigning to deal with some personal issues which include health issues. Because he is not sure how much time it will take to resolve, he is not requesting a leave of absence (his time off will be indefinite). Overall, he likes the company and plans to reach out to Trevor or I when the issues are resolved to see what is available at that time.”
A follow-up email from Biderman demanded, “want to know where he’s truly going….,” and it’s unclear whether there was friction with Malek’s departure. But ALM General Counsel Avi Weisman replied indicating that Malek probably would not sign an “Exit Acknowledgment Form” prior to leaving, and that the company had unanswered questions for Malek.
“Aneka should dig during exit interview,” Weisman wrote. “Let’s see if he balks at signing the Acknowledgment.”
Bloom’s departure notice from Ashley Madison’s HR person, dated June 23, 2015, read:
“Please note that Jordan Bloom has resigned from his position as PHP Developer with Avid. He is leaving for personal reasons. He has a neck issue that will require surgery in the upcoming months and because of his medical appointment schedule and the pain he is experiencing he can no longer commit to a full-time schedule. He may pick up contract work until he is back to 100%.”
A follow-up note to Biderman about this announcement read:
“Note that he has disclosed that he is independently wealthy so he can get by without FT work until he is on the mend. He has signed the Exit Acknowledgement Form already without issue. He also says he would consider reapplying to Avid in the future if we have opportunities available at that time.”
Perhaps Mr. Bloom hurt his neck from craning it around blind spots in his Lamborghini. Maybe it was from a bad scuba outing. Whatever the pain in Bloom’s neck was, it didn’t stop him from launching himself fully into LeakedSource[.]com, which was registered roughly one month after the Impact Team leaked data on 37 million Ashley Madison accounts.
Mr. Malek declined a request for comment. A now-deleted LinkedIn profile for Malek from December 2018 listed him as a “technical recruiter” from Toronto who also attended Mr. Bloom’s alma mater — York University. That resume did not mention Mr. Malek’s brief stint as a PHP developer at Ashley Madison.
“Developer, entrepreneur, and now technical recruiter of the most uncommon variety!” Mr. Malek’s LinkedIn profile enthused. “Are you a developer, or other technical specialist, interested in working with a recruiter who can properly understand your concerns and aspirations, technical, environmental and financial? Don’t settle for a ‘hack’; this is your career, let’s do it right! Connect with me on LinkedIn. Note: If you are not a resident of Canada/Toronto, I cannot help you.”
Mr. Bloom told KrebsOnSecurity he had no role in harming or hacking Ashley Madison. Bloom validated his identity by responding at one of the email addresses mentioned above, and agreed to field questions so long as KrebsOnSecurity agreed to publish our email conversation in full (PDF).
Bloom said Mr. Malek did recommend him for the Ashley Madison job, but that Mr. Malek also received a $5,000 referral bonus for doing so. Given Mr. Malek’s stated role as a technical recruiter, it seems likely he also recommended several other employees to Ashley Madison.
Bloom was asked whether anyone at the RCMP, Ashley Madison or any authority anywhere ever questioned him in connection with the July 2015 hack of Ashley Madison. He replied that he was called once by someone claiming to be from the Toronto Police Service asking if he knew anything about the Ashley Madison hack.
“The AM situation was not something they pursued according to the RCMP disclosure,” Bloom wrote. “Learning about the RCMP’s most advanced cyber investigative techniques and capabilities was very interesting though. I was eventually told information by a third party which included knowledge that law enforcement effectively knew who the hacker was, but didn’t have enough evidence to proceed with a case. That is the extent of my involvement with any authorities.”
As to his company’s guilty plea for operating LeakedSource, Bloom maintains that the judge at his preliminary inquiry found that even if everything the Canadian government alleged was true it would not constitute a violation of any law in Canada with respect the charges the RCMP leveled against him, which included unauthorized use of a computer and “mischief to data.”
“In Canada at the lower court level we are allowed to possess stolen information and manipulate our copies of them as we please,” Bloom said. “The judge however decided that a trial was required to determine whether any activities of mine were reckless, as the other qualifier of intentionally criminal didn’t apply. I will note here that nothing I was accused of doing would have been illegal if done in the United States of America according to their District Attorney. +1 for free speech in America vs freedom of expression in Canada.”
“Shortly after their having most of their case thrown out, the Government proposed an offer during a closed door meeting where they would drop all charges against me, provide full and complete personal immunity, and in exchange the Corporation which has since been dissolved would plead guilty,” Bloom continued. “The Corporation would also pay a modest fine.”
Bloom said he left Ashley Madison because he was bored, but he acknowledged starting LeakedSource partly in response to the Ashley Madison hack.
“I intended to leverage my gaming connections to get into security work including for other private servers such as Minecraft communities and others,” Bloom said. “After months of asking management for more interesting tasks, I became bored. Some days I had virtually nothing to do except spin in my chair so I would browse the source code for security holes to fix because I found it enjoyable.”
“I believe the decision to start LS [LeakedSource] was partly inspired by the AM hack itself, and the large number of people from a former friend group messaging me asking if XYZ person was in the leak after I revealed to them that I downloaded a copy and had the ability to browse it,” Bloom continued. “LS was never my idea – I was just a builder, and the only Canadian. In other countries it was never thought to be illegal on closer examination of their laws.”
Bloom said he still considers himself independently wealthy, and that still has the lime green Lambo. But he said he’s currently unemployed and can’t seem to land a job in what he views as his most promising career path: Information security.
“As I’m sure you’re aware, having negative media attention associated with alleged (key word) criminal activity can have a detrimental effect on employment, banking and relationships,” Bloom wrote. “I have no current interest in being a business owner, nor do I have any useful business ideas to be honest. I was and am interested in interesting Information Security/programming work but it’s too large of a risk for any business to hire someone who was formerly accused of a crime.”
If you liked this story, please consider reading the first two pieces in this series:
SEO Expert Hired and Fired by Ashley Madison Turned on Company, Promising Revenge
Top Suspect in 2015 Ashley Madison Hack Committed Suicide in 2014
Microsoft Corp. today released software updates to quash 130 security bugs in its Windows operating systems and related software, including at least five flaws that are already seeing active exploitation. Meanwhile, Apple customers have their own zero-day woes again this month: On Monday, Apple issued (and then quickly pulled) an emergency update to fix a zero-day vulnerability that is being exploited on MacOS and iOS devices.
On July 10, Apple pushed a “Rapid Security Response” update to fix a code execution flaw in the Webkit browser component built into iOS, iPadOS, and macOS Ventura. Almost as soon as the patch went out, Apple pulled the software because it was reportedly causing problems loading certain websites. MacRumors says Apple will likely re-release the patches when the glitches have been addressed.
Launched in May, Apple’s Rapid Security Response updates are designed to address time-sensitive vulnerabilities, and this is the second month Apple has used it. July marks the sixth month this year that Apple has released updates for zero-day vulnerabilities — those that get exploited by malware or malcontents before there is an official patch available.
If you rely on Apple devices and don’t have automatic updates enabled, please take a moment to check the patch status of your various iDevices. The latest security update that includes the fix for the zero-day bug should be available in iOS/iPadOS 16.5.1, macOS 13.4.1, and Safari 16.5.2.
On the Windows side, there are at least four vulnerabilities patched this month that earned high CVSS (badness) scores and that are already being exploited in active attacks, according to Microsoft. They include CVE-2023-32049, which is a hole in Windows SmartScreen that lets malware bypass security warning prompts; and CVE-2023-35311 allows attackers to bypass security features in Microsoft Outlook.
The two other zero-day threats this month for Windows are both privilege escalation flaws. CVE-2023-32046 affects a core Windows component called MSHTML, which is used by Windows and other applications, like Office, Outlook and Skype. CVE-2023-36874 is an elevation of privilege bug in the Windows Error Reporting Service.
Many security experts expected Microsoft to address a fifth zero-day flaw — CVE-2023-36884 — a remote code execution weakness in Office and Windows.
“Surprisingly, there is no patch yet for one of the five zero-day vulnerabilities,” said Adam Barnett, lead software engineer at Rapid7. “Microsoft is actively investigating publicly disclosed vulnerability, and promises to update the advisory as soon as further guidance is available.”
Barnett notes that Microsoft links exploitation of this vulnerability with Storm-0978, the software giant’s name for a cybercriminal group based out of Russia that is identified by the broader security community as RomCom.
“Exploitation of CVE-2023-36884 may lead to installation of the eponymous RomCom trojan or other malware,” Barnett said. “[Microsoft] suggests that RomCom / Storm-0978 is operating in support of Russian intelligence operations. The same threat actor has also been associated with ransomware attacks targeting a wide array of victims.”
Microsoft’s advisory on CVE-2023-36884 is pretty sparse, but it does include a Windows registry hack that should help mitigate attacks on this vulnerability. Microsoft has also published a blog post about phishing campaigns tied to Storm-0978 and to the exploitation of this flaw.
Barnett said it’s while it’s possible that a patch will be issued as part of next month’s Patch Tuesday, Microsoft Office is deployed just about everywhere, and this threat actor is making waves.
“Admins should be ready for an out-of-cycle security update for CVE-2023-36884,” he said.
Microsoft also today released new details about how it plans to address the existential threat of malware that is cryptographically signed by…wait for it….Microsoft.
In late 2022, security experts at Sophos, Trend Micro and Cisco warned that ransomware criminals were using signed, malicious drivers in an attempt to evade antivirus and endpoint detection and response (EDR) tools.
In a blog post today, Sophos’s Andrew Brandt wrote that Sophos identified 133 malicious Windows driver files that were digitally signed since April 2021, and found 100 of those were actually signed by Microsoft. Microsoft said today it is taking steps to ensure those malicious driver files can no longer run on Windows computers.
As KrebsOnSecurity noted in last month’s story on malware signing-as-a-service, code-signing certificates are supposed to help authenticate the identity of software publishers, and provide cryptographic assurance that a signed piece of software has not been altered or tampered with. Both of these qualities make stolen or ill-gotten code-signing certificates attractive to cybercriminal groups, who prize their ability to add stealth and longevity to malicious software.
Dan Goodin at Ars Technica contends that whatever Microsoft may be doing to keep maliciously signed drivers from running on Windows is being bypassed by hackers using open source software that is popular with video game cheaters.
“The software comes in the form of two software tools that are available on GitHub,” Goodin explained. “Cheaters use them to digitally sign malicious system drivers so they can modify video games in ways that give the player an unfair advantage. The drivers clear the considerable hurdle required for the cheat code to run inside the Windows kernel, the fortified layer of the operating system reserved for the most critical and sensitive functions.”
Meanwhile, researchers at Cisco’s Talos security team found multiple Chinese-speaking threat groups have repurposed the tools—one apparently called “HookSignTool” and the other “FuckCertVerifyTimeValidity.”
“Instead of using the kernel access for cheating, the threat actors use it to give their malware capabilities it wouldn’t otherwise have,” Goodin said.
For a closer look at the patches released by Microsoft today, check out the always-thorough Patch Tuesday roundup from the SANS Internet Storm Center. And it’s not a bad idea to hold off updating for a few days until Microsoft works out any kinks in the updates: AskWoody.com usually has the lowdown on any patches that may be causing problems for Windows users.
And as ever, please consider backing up your system or at least your important documents and data before applying system updates. If you encounter any problems with these updates, please drop a note about it here in the comments.
When the marital infidelity website AshleyMadison.com learned in July 2015 that hackers were threatening to publish data stolen from 37 million users, the company’s then-CEO Noel Biderman was quick to point the finger at an unnamed former contractor. But as a new documentary series on Hulu reveals [SPOILER ALERT!], there was just one problem with that theory: Their top suspect had killed himself more than a year before the hackers began publishing stolen user data.
The new documentary, The Ashley Madison Affair, begins airing today on Hulu in the United States and on Disney+ in the United Kingdom. The series features interviews with security experts and journalists, Ashley Madison executives, victims of the breach and jilted spouses.
The series also touches on shocking new details unearthed by KrebsOnSecurity and Jeremy Bullock, a data scientist who worked with the show’s producers at the Warner Bros. production company Wall to Wall Media. Bullock had spent many hours poring over the hundreds of thousands of emails that the Ashley Madison hackers stole from Biderman and published online in 2015.
Wall to Wall reached out in July 2022 about collaborating with Bullock after KrebsOnSecurity published A Retrospective on the 2015 Ashley Madison Breach. That piece explored how Biderman — who is Jewish — had become the target of concerted harassment campaigns by anti-Semitic and far-right groups online in the months leading up to the hack.
Whoever hacked Ashley Madison had access to all employee emails, but they only released Biderman’s messages — three years worth. Apropos of my retrospective report, Bullock found that a great many messages in Biderman’s inbox were belligerent and anti-Semitic screeds from a former Ashley Madison employee named William Brewster Harrison.
William Harrison’s employment contract with Ashley Madison parent Avid Life Media.
The messages show that Harrison was hired in March 2010 to help promote Ashley Madison online, but the messages also reveal Harrison was heavily involved in helping to create and cultivate phony female accounts on the service.
There is evidence to suggest that in 2010 Harrison was directed to harass the owner of Ashleymadisonsucks.com into closing the site or selling the domain to Ashley Madison.
Ashley Madison’s parent company — Toronto-based Avid Life Media — filed a trademark infringement complaint in 2010 that succeeded in revealing a man named Dennis Bradshaw as the owner. But after being informed that Bradshaw was not subject to Canadian trademark laws, Avid Life offered to buy AshleyMadisonSucks.com for $10,000.
When Bradshaw refused to sell the domain, he and his then-girlfriend were subject to an unrelenting campaign of online harassment and blackmail. It now appears those attacks were perpetrated by Harrison, who sent emails from different accounts at the free email service Vistomail pretending to be Bradshaw, his then-girlfriend and their friends.
[As the documentary points out, the domain AshleyMadisonSucks.com was eventually transferred to Ashley Madison, which then shrewdly used it for advertising and to help debunk theories about why its service was supposedly untrustworthy].
Harrison even went after Bradshaw’s lawyer and wife, listing them both on a website he created called Contact-a-CEO[.]com, which Harrison used to besmirch the name of major companies — including several past employers — all entities he believed had slighted him or his family in some way. The site also claimed to include the names, addresses and phone numbers of top CEOs.
A cached copy of Harrison’s website, contact-the-ceo.com.
An exhaustive analysis of domains registered to the various Vistomail pseudonyms used by Harrison shows he also ran Bash-a-Business[.]com, which Harrison dedicated to “all those sorry ass corporate executives out there profiting from your hard work, organs, lives, ideas, intelligence, and wallets.” Copies of the site at archive.org show it was the work of someone calling themselves “The Chaos Creator.”
Will Harrison was terminated as an Ashley Madison employee in November 2011, and by early 2012 he’d turned his considerable harassment skills squarely against the company. Ashley Madison’s long-suspected army of fake female accounts came to the fore in August 2012 after the former sex worker turned activist and blogger Maggie McNeill published screenshots apparently taken from Ashley Madison’s internal systems suggesting that a large percentage of the female accounts on the service were computer-operated bots.
Ashley Madison’s executives understood that only a handful of employees at the time would have had access to the systems needed to produce the screenshots McNeill published online. In one exchange on Aug. 16, 2012, Ashley Madison’s director of IT was asked to produce a list of all company employees with all-powerful administrator access.
“Who or what is asdfdfsda@asdf.com?,” Biderman asked, after being sent a list of nine email addresses.
“It appears to be the email address Will used for his profiles,” the IT director replied.
“And his access was never shut off until today?,” asked the company’s general counsel Mike Dacks.
A Biderman email from 2012.
What prompted the data scientist Bullock to reach out were gobs of anti-Semitic diatribes from Harrison, who had taken to labeling Biderman and others “greedy Jew bastards.”
“So good luck, I’m sure we’ll talk again soon, but for now, Ive got better things in the oven,” Harrison wrote to Biderman after his employment contract with Ashley Madison was terminated. “Just remember I outsmarted you last time and I will outsmart and out maneuver you this time too, by keeping myself far far away from the action and just enjoying the sideline view, cheering for the opposition.”
A 2012 email from William Harrison to former Ashley Madison CEO Noel Biderman.
Harrison signed his threatening missive with the salutation, “We are legion,” suggesting that whatever comeuppance he had in store for Ashley Madison would come from a variety of directions and anonymous hackers.
The leaked Biderman emails show that Harrison made good on his threats, and that in the months that followed Harrison began targeting Biderman and other Ashley Madison executives with menacing anonymous emails and spoofed phone calls laced with profanity and anti-Semitic language.
But on Mar. 5, 2014, Harrison committed suicide by shooting himself in the head with a handgun. This fact was apparently unknown to Biderman and other Ashley Madison executives more than a year later when their July 2015 hack was first revealed.
Does Harrison’s untimely suicide rule him out as a suspect in the 2015 hack? Who is The Chaos Creator, and what else transpired between Harrison and Ashley Madison prior to his death? We’ll explore these questions in Part II of this story, to be published early next week.
The beginning of the summer break is the perfect time for parents to remind their children about the importance of safe online habits
The post School’s out for summer, but it’s not time to let your cyber guard down appeared first on WeLiveSecurity
The United Parcel Service (UPS) says fraudsters have been harvesting phone numbers and other information from its online shipment tracking tool in Canada to send highly targeted SMS phishing (a.k.a. “smishing”) messages that spoofed UPS and other top brands. The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn’t be shipped unless the customer paid an added delivery fee.
In a snail mail letter sent this month to Canadian customers, UPS Canada Ltd. said it is aware that some package recipients have received fraudulent text messages demanding payment before a package can be delivered, and that it has been working with partners in its delivery chain to try to understand how the fraud was occurring.
The recent letter from UPS about SMS phishers harvesting shipment details and phone numbers from its website.
“During that review, UPS discovered a method by which a person who searched for a particular package or misused a package look-up tool could obtain more information about the delivery, potentially including a recipient’s phone number,” the letter reads. “Because this information could be misused by third parties, including potentially in a smishing scheme, UPS has taken steps to limit access to that information.”
The written notice goes on to say UPS believes the data exposure “affected packages for a small group of shippers and some of their customers from February 1, 2022 to April 24, 2023.”
As early as April 2022, KrebsOnSecurity began receiving tips from Canadian readers who were puzzling over why they’d just received one of these SMS phishing messages that referenced information from a recent order they’d legitimately placed at an online retailer.
In March, 2023, a reader named Dylan from British Columbia wrote in to say he’d received one of these shipping fee scam messages not long after placing an order to buy gobs of building blocks directly from Lego.com. The message included his full name, phone number, and postal code, and urged him to click a link to mydeliveryfee-ups[.]info and pay a $1.55 delivery fee that was supposedly required to deliver his Legos.
“From searching the text of this phishing message, I can see that a lot of people have experienced this scam, which is more convincing because of the information the phishing text contains,” Dylan wrote. “It seems likely to me that UPS is leaking information somehow about upcoming deliveries.”
Josh is a reader who works for a company that ships products to Canada, and in early January 2023 he inquired whether there was any information about a breach at UPS Canada.
“We’ve seen many of our customers targeted with a fraudulent UPS text message scheme after placing an order,” Josh said. “A link is provided (often only after the customer responds to the text) which takes you to a captcha page, followed by a fraudulent payment collection page.”
Pivoting on the domain in the smishing message sent to Dylan shows the phishing domain shared an Internet host in Russia [91.215.85-166] with nearly two dozen other smishing related domains, including upsdelivery[.]info, legodelivery[.]info, adidascanadaltd[.]com, crocscanadafee[.]info, refw0234apple[.]info, vista-printcanada[.]info and telus-ca[.]info.
The inclusion of big-name brands in the domains of these UPS smishing campaigns suggests the perpetrators had the ability to focus their lookups on UPS customers who had recently ordered items from specific companies.
Attempts to visit these domains with a web browser failed, but loading them in a mobile device (or in my case, emulating a mobile device using a virtual machine and Developer Tools in Firefox) revealed the first stage of this smishing attack. As Josh mentioned, what first popped up was a CAPTCHA; after the visitor solved the CAPTCHA, they were taken through several more pages that requested the user’s full name, date of birth, credit card number, address, email and phone number.
A smishing website targeting Canadians who recently purchased from Adidas online. The site would only load in a mobile browser.
In April 2022, KrebsOnSecurity heard from Alex, the CEO of a technology company in Canada who asked to leave his last name out of this story. Alex reached out when he began receiving the smishing messages almost immediately after ordering two sets of Airpods directly from Apple’s website.
What puzzled Alex most was that he’d instructed Apple to send the Airpods as a gift to two different people, and less than 24 hours later the phone number he uses for his Apple account received two of the phishing messages, both of which contained salutations that included the names of the people for whom he’d bought Airpods.
“I’d put the recipient as different people on my team, but because it was my phone number on both orders I was the one getting the texts,” Alex explained. “That same day, I got text messages referring to me as two different people, neither of whom were me.”
Alex said he believes UPS Canada either doesn’t fully understand what happened yet, or it is being coy about what it knows. He said the wording of UPS’s response misleadingly suggests the smishing attacks were somehow the result of hackers randomly looking up package information via the company’s tracking website.
Alex said it’s likely that whoever is responsible figured out how to query the UPS Canada website for only pending orders from specific brands, perhaps by exploiting some type of application programming interface (API) that UPS Canada makes or made available to its biggest retail partners.
“It wasn’t like I put the order through [on Apple.ca] and some days or weeks later I got a targeted smishing attack,” he said. “It was more or less the same day. And it was as if [the phishers] were being notified the order existed.”
The letter to UPS Canada customers does not mention whether any other customers in North America were affected, and it remains unclear whether any UPS customers outside of Canada may have been targeted.
In a statement provided to KrebsOnSecurity, Sandy Springs, Ga. based UPS [NYSE:UPS] said the company has been working with partners in the delivery chain to understand how that fraud was being perpetrated, as well as with law enforcement and third-party experts to identify the cause of this scheme and to put a stop to it.
“Law enforcement has indicated that there has been an increase in smishing impacting a number of shippers and many different industries,” reads an email from Brian Hughes, director of financial and strategy communications at UPS.
“Out of an abundance of caution, UPS is sending privacy incident notification letters to individuals in Canada whose information may have been impacted,” Hughes said. “We encourage our customers and general consumers to learn about the ways they can stay protected against attempts like this by visiting the UPS Fight Fraud website.”
Strategies for stopping and responding to cyberbullying require a concerted, community-wide effort involving parents, educators and children themselves
The post Stop Cyberbullying Day: Prevention is everyone’s responsibility appeared first on WeLiveSecurity
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