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Principles of a Cloud Migration – Security W5H – The When

By Jason Dablow
cloud

If you have to ask yourself when to implement security, you probably need a time machine!

Security is as important to your migration as the actual workload you are moving to the cloud. Read that again.

It is essential to be planning and integrating security at every single layer of both architecture and implementation. What I mean by that, is if you’re doing a disaster recovery migration, you need to make sure that security is ready for the infrastructure, your shiny new cloud space, as well as the operations supporting it. Will your current security tools be effective in the cloud? Will they still be able to do their task in the cloud? Do your teams have a method of gathering the same security data from the cloud? More importantly, if you’re doing an application migration to the cloud, when you actually implement security means a lot for your cost optimization as well.

NIST Planning Report 02-3

In this graph, it’s easy to see that the earlier you can find and resolve security threats, not only do you lessen the workload of infosec, but you also significantly reduce your costs of resolution. This can be achieved through a combination of tools and processes to really help empower development to take on security tasks sooner. I’ve also witnessed time and time again that there’s friction between security and application teams often resulting in Shadow IT projects and an overall lack of visibility and trust.

Start there. Start with bringing these teams together, uniting them under a common goal: Providing value to your customer base through agile secure development. Empower both teams to learn about each other’s processes while keeping the customer as your focus. This will ultimately bring more value to everyone involved.

At Trend Micro, we’ve curated a number of security resources designed for DevOps audiences through our Art of Cybersecurity campaign.  You can find it at https://www.trendmicro.com/devops/.

Also highlighted on this page is Mark Nunnikhoven’s #LetsTalkCloud series, which is a live stream series on LinkedIn and YouTube. Seasons 1 and 2 have some amazing content around security with a DevOps focus – stay tuned for Season 3 to start soon!

This is part of a multi-part blog series on things to keep in mind during a cloud migration project.  You can start at the beginning which was kicked off with a webinar here: https://resources.trendmicro.com/Cloud-One-Webinar-Series-Secure-Cloud-Migration.html.

Also, feel free to give me a follow on LinkedIn for additional security content to use throughout your cloud journey!

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Principles of a Cloud Migration – Security, The W5H – Episode WHAT?

By Jason Dablow
cloud

Teaching you to be a Natural Born Pillar!

Last week, we took you through the “WHO” of securing a cloud migration here, detailing each of the roles involved with implementing a successful security practice during a cloud migration. Read: everyone. This week, I will be touching on the “WHAT” of security; the key principles required before your first workload moves.  The Well-Architected Framework Security Pillar will be the baseline for this article since it thoroughly explains security concepts in a best practice cloud design.

If you are not familiar with the AWS Well-Architected Framework, go google it right now. I can wait. I’m sure telling readers to leave the article they’re currently reading is a cardinal sin in marketing, but it really is important to understand just how powerful this framework is. Wait, this blog is html ready – here’s the link: https://wa.aws.amazon.com/index.en.html. It consists of five pillars that include best practice information written by architects with vast experience in each area.

Since the topic here is Security, I’ll start by giving a look into this pillar. However, I plan on writing about each and as I do, each one of the graphics above will become a link. Internet Magic!

There are seven principles as a part of the security framework, as follows:

  • Implement a strong identity foundation
  • Enable traceability
  • Apply security at all layers
  • Automate security best practices
  • Protect data in transit and at rest
  • Keep people away from data
  • Prepare for security events

Now, a lot of these principles can be solved by using native cloud services and usually these are the easiest to implement. One thing the framework does not give you is suggestions on how to set up or configure these services. While it might reference turning on multi-factor authentication as a necessary step for your identity and access management policy, it is not on by default. Same thing with file object encryption. It is there for you to use but not necessarily enabled on the ones you create.

Here is where I make a super cool (and free) recommendation on technology to accelerate your learning about these topics. We have a knowledge base with hundreds of cloud rules mapped to the Well-Architected Framework (and others!) to help accelerate your knowledge during and after your cloud migration. Let us take the use case above on multi-factor authentication. Our knowledge base article here details the four R’s: Risk, Reason, Rationale, and References on why MFA is a security best practice.

Starting with a Risk Level and detailing out why this is presents a threat to your configurations is a great way to begin prioritizing findings.  It also includes the different compliance mandates and Well-Architected pillar (obviously Security in this case) as well as descriptive links to the different frameworks to get even more details.

The reason this knowledge base rule is in place is also included. This gives you and your teams context to the rule and helps further drive your posture during your cloud migration. Sample reason is as follows for our MFA Use Case:

“As a security best practice, it is always recommended to supplement your IAM user names and passwords by requiring a one-time passcode during authentication. This method is known as AWS Multi-Factor Authentication and allows you to enable extra security for your privileged IAM users. Multi-Factor Authentication (MFA) is a simple and efficient method of verifying your IAM user identity by requiring an authentication code generated by a virtual or hardware device on top of your usual access credentials (i.e. user name and password). The MFA device signature adds an additional layer of protection on top of your existing user credentials making your AWS account virtually impossible to breach without the unique code generated by the device.”

If Reason is the “what” of the rule, Rationale is the “why” supplying you with the need for adoption.  Again, perfect for confirming your cloud migration path and strategy along the way.

“Monitoring IAM access in real-time for vulnerability assessment is essential for keeping your AWS account safe. When an IAM user has administrator-level permissions (i.e. can modify or remove any resource, access any data in your AWS environment and can use any service or component – except the Billing and Cost Management service), just as with the AWS root account user, it is mandatory to secure the IAM user login with Multi-Factor Authentication.

Implementing MFA-based authentication for your IAM users represents the best way to protect your AWS resources and services against unauthorized users or attackers, as MFA adds extra security to the authentication process by forcing IAM users to enter a unique code generated by an approved authentication device.”

Finally, all the references for each of the risk, reason, and rationale, are included at the bottom which helps provide additional clarity. You’ll also notice remediation steps, the 5th ‘R’ when applicable, which shows you how to actually the correct the problem.

All of this data is included to the community as Trend Micro continues to be a valued security research firm helping the world be safe for exchanging digital information. Explore all the rules we have available in our public knowledge base: https://www.cloudconformity.com/knowledge-base/.

This blog is part of a multi-part series dealing with the principles of a successful cloud migration.  For more information, start at the first post here: https://blog.trendmicro.com/principles-of-a-cloud-migration-from-step-one-to-done/

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Principles of a Cloud Migration – Security, The W5H

By Jason Dablow
cloud

Whosawhatsit?! –  WHO is responsible for this anyways?

For as long as cloud providers have been in business, we’ve been discussing the Shared Responsibility Model when it comes to customer operation teams. It defines the different aspects of control, and with that control, comes the need to secure, manage, and maintain.

While I often make an assumption that everyone is already familiar with this model, let’s highlight some of the requirements as well as go a bit deeper into your organization’s layout for responsibility.

During your cloud migration, you’ll no doubt come across a variety of cloud services that fits into each of these configurations. From running cloud instances (IaaS) to cloud storage (SaaS), there’s a need to apply operational oversight (including security) to each of these based on your level of control of the service.  For example, in a cloud instance, since you’re still responsible for the Operating System and Applications, you’ll still need a patch management process in place, whereas with file object storage in the cloud, only oversight of permissions and data management is required. I think Mark Nunnikhoven does a great job in going into greater detail of the model here: https://blog.trendmicro.com/the-shared-responsibility-model/.

shared responsibility model

I’d like to zero in on some of the other “WHO”s that should be involved in security of your cloud migration.

InfoSec – I think this is the obvious mention here. Responsible for all information security within an organization. Since your cloud migration is working with “information”, InfoSec needs to be involved with how they get access to monitoring the security and risk associated to an organization. 

Cloud Architect – Another no-brainer in my eyes but worth a mention; if you’re not building a secure framework with a look beyond a “lift-and-shift” initial migration, you’ll be doomed with archaic principles leftover from the old way of doing things. An agile platform built for automating every operation including security should be the focus to achieving success.

IT / Cloud Ops – This may be the same or different teams. As more and more resources move to the cloud, an IT team will have less responsibilities for the physical infrastructure since it’s now operated by a cloud provider. They will need to go through a “migration” themselves to learn new skills to operate and secure a hybrid environment. This adaptation of new skills needs to be lead by…

Leadership – Yes, leadership plays an important role in operations and security even if they aren’t part of the CIO / CISO / COO branch. While I’m going to cringe while I type it, business transformation is a necessary step as you move along your cloud migration journey. The acceleration that the cloud provides can not be stifled by legacy operation and security ideologies. Every piece of the business needs to be involved in accelerating the value you’re delivering your customer base by implementing the agile processes including automation into the operations and security of your cloud.

With all of your key players focused on a successful cloud migration, regardless of what stage you’re in, you’ll reach the ultimate stage: the reinvention of your business where operational and security automation drives the acceleration of value delivered to your customers.

This blog is part of a multi-part series dealing with the principles of a successful cloud migration.  For more information, start at the first post here: https://blog.trendmicro.com/principles-of-a-cloud-migration-from-step-one-to-done/

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Monitoring and Maintaining Trend Micro Home Network Security – Part 4: Best Practices

By Trend Micro

We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.

We’re now done with familiarizing ourselves with the features of Trend Micro Home Network Security (HNS) It’s now time for you to get a bit more adept at regular monitoring and maintenance, to ensure you’re getting the best protection HNS can provide your connected home.

Keeping Tabs on Your Home Network

Once you’re tracking the various internet-capable devices in your home within HNS, as with any security-related device it’s essential to monitor the activities captured by it. In the same way that we need to periodically review the videos taken by our security cameras, to check for any unusual events in or around the home that need our attention; so too, do you need to keep abreast of the goings on in your home network, particularly those of an unusual or suspect nature, as revealed by HNS. This can easily be done in two ways: via Voice Control and Reports.

Voice Control. When you want just a quick overview of the status of your network, you can use HNS’s Voice Control. Voice Control is available as a skill for both Amazon Alexa and Google Home.

Once the skill has been enabled, you can ask Alexa or Google Assistant to control your Home Network Security (HNS) using the following voice commands:

  • Start a Check Devices Scan – To check your network and devices, say: “Alexa (or Ok, Google), tell Trend Micro to scan my network.”
  • Get Your Security Status – To get a network security status update, say: “Alexa (Ok, Google), ask Trend Micro if my network is ok.”
  • Get An Online Activity Summary – To get a summary of a profile’s online activity, say: “Alexa (Ok, Google), ask Trend Micro what Tom (or any member of your household) did today.”
  • Pause the Internet for a Profile – To disconnect the devices assigned to a profile from the internet, say: “Alexa (Ok, Google), ask Trend Micro to pause the Internet for Tom (or any member of your household).”
  • Pause YouTube for a Profile – To prevent the devices assigned to a profile from accessing YouTube, say: “Alexa (Ok, Google), ask Trend Micro to turn off YouTube for Tom (or any member of your household).”
  • Use the Dashboard – Lastly, though not a voice command, checking out the Dashboard of the HNS app will give you a brief summary of the state of security of your home network, and will let you know if anything triggered any Parental Control rules that you’ve set.

Reports. On the other hand, if you have more time to spare, you can peruse the Reports for your devices, user profiles, and network usage.

  • Devices. On your HNS app, Tap Menu > Devices and select a device. Then, tap Report and choose the report you want to view in order to see more details.
  • User Profiles. From your HNS app, Tap Menu > Family and select a user profile. Then, tap Report and choose an event card from the list to see more details.
  • Network Usage. Besides knowing the status of your devices and users, it’s also necessary to know your network usage, especially when your home network relies on a metered connection. Having an idea which devices are hogs on the network will allow you to make proper adjustments, either to rules you implement for your youngsters and other members of your household; or to let you know that maybe you need to upgrade your internet plan to address the more intensive internet needs of your family. Network usage can be viewed by scrolling down to the bottom of the Dashboard and tapping the Network Usage graph; or you can just simply tap Menu > Network. Both will display more detailed network usage information.

Responding to Network Events

Now that you’re more acquainted with your home network through HNS, it’s vital that you know what to do when, for instance, you received a Smart Alert notification indicating an unusually high network activity detected on one of your connected devices.

A Range of Network Events. In brief, you’ll need to review the recent activities and perform the required actions to eliminate risks such as the following:

  • Check if there are any important security-related issues you need to resolve by checking if the ball at the top of the Dashboard says “Action Required”. Tap the ball to find out what you need to do to make sure your network and device security are optimal.
  • Check detected network activities.
  • Check if the device where the unusually high network activity was detected.
  • Select the device where the unusual activity was detected to view the Summary Report for the past 7 days.
  • You will see the unusual network traffic details, including the time range of the traffic and the amount of data used.
  • Check if the top 3 activity destinations were done by you or your family member.
  • If you are aware of the activities and not concerned about these events, tap Report > Not Unusual.
  • If these unusually high traffic activities were not caused by you or your family member, you need to double-check that the Network and Security settings are still enabled, to keep your connected devices protected. Moreover, you should fix any vulnerabilities on your devices, usually resolved by a software or firmware update.

For more specific information regarding these types of incidents, you may refer to this Technical Support article.

Monitoring the Health of Your Home Network Security Station

The Home Network Security Station takes care of your home and your family’s security and safety. In return, you should know how to check if it’s in good working condition.

Physical Status. Check whether the physical components (LED, Reset button, Power, and Ethernet ports) of your Station are intact.

Power. Ensure that the Station is powered on. To check if the Station has power supply, just follow these simple steps:

  • Connect the adapter to the outlet and the Station.
  • Make sure power on the outlet is turned on.
  • Change outlets to ensure power is on.

Offline Notifications. When the HNS Station is offline the user will receive a notification about it. In addition, the HNS app will indicate the Station is offline. This situation can be attributed to loss of either the internet or LAN connections.

Internet Connection. Make sure you have stable internet connection. Checking your internet connection is easy:

  • Disconnect your Home Network Security Station from the router.
  • Check if internet line is connected to the router’s WAN port.
  • If there is no internet connection, do the following:
  • Reboot your router
  • Check the network status from your Internet Service Provider
  • Check your router settings

If you are able to connect to the internet, just reconnect your Home Network Security Station to the router.

LAN Connection. Check the connection between the router and the HNS Station.

  • Ensure that the Ethernet cable provided is used to connect the HNS Station to any available LAN port of your router.
  • Check if the two LED lights of the LAN port are turned on.
  • The port on the right should be blinking green, while the other port should be a steady green or yellow.
  • If the LED lights don’t light up as mentioned, move the Ethernet cable to another router LAN port. Once the LED lights become normal, your HNS Station should be connected to the network.

Updates. Make sure that you update the HNS App if you receive a notification that indicates, “Update Needed. Please click the button below to get the latest version.” This will guarantee that your HNS is up-to-date with app improvements.

Getting Help. Always remember, if you encounter any questions, issues or concerns that you’re unable to resolve, Help is just a click away.

Final Thoughts

Home networks are everywhere these days. However, the user knowledge required to secure and maintain our home networks spans from tech newbies to gurus and often seems to be a rather complicated or even confusing task.

To help you maintain and monitor your home network, Trend Micro offers a simple plug-and-protect home network device to protect your smart home and connected devices from being hacked, while keeping the internet safe for your kids on any device. But plug-and-protect doesn’t mean plug-and-forget. As with any security device, ongoing monitoring and maintenance is needed to provide the best protection your home network and family members need and deserve.

For more information, go to Trend Micro Home Network Security.

To read the rest of our series on HNS, go to

You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration

Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls

In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions

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Cloud Native Application Development Enables New Levels of Security Visibility and Control

By Trend Micro

We are in unique times and it’s important to support each other through unique ways. Snyk is providing a community effort to make a difference through AllTheTalks.online, and Trend Micro is proud to be a sponsor of their virtual fundraiser and tech conference.

In today’s threat landscape new cloud technologies can pose a significant risk. Applying traditional security techniques not designed for cloud platforms can restrict the high-volume release cycles of cloud-based applications and impact business and customer goals for digital transformation.

When organizations are moving to the cloud, security can be seen as an obstacle. Often, the focus is on replicating security controls used in existing environments, however, the cloud actually enables new levels of visibility and controls that weren’t possible before.

With today’s increased attention on cyber threats, cloud vulnerabilities provide an opportunistic climate for novice and expert hackers alike as a result of dependencies on modern application development tools, and lack of awareness of security gaps in build pipelines and deployment environments.

Public clouds are capable of auditing API calls to the cloud management layer. This gives in-depth visibility into every action taken in your account, making it easy to audit exactly what’s happening, investigate and search for known and unknown attacks and see who did what to identify unusual behavior.

Join Mike Milner, Global Director of Application Security Technology at Trend Micro on Wednesday April 15, at 11:45am EST to learn how to Use Observability for Security and Audit. This is a short but important session where we will discuss the tools to help build your own application audit system for today’s digital transformation. We’ll look at ways of extending this level of visibility to your applications and APIs, such as using new capabilities offered by cloud providers for network mirroring, storage and massive data handling.

Register for a good cause and learn more at https://www.allthetalks.org/.

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Cloud Transformation Is The Biggest Opportunity To Fix Security

By Greg Young (Vice President for Cybersecurity)

This overview builds on the recent report from Trend Micro Research on cloud-specific security gaps, which can be found here.

Don’t be cloud-weary. Hear us out.

Recently, a major tipping point was reached in the IT world when more than half of new IT spending was on cloud over non- cloud. So rather than being the exception, cloud-based operations have become the rule.

However, too many security solutions and vendors still treat the cloud like an exception – or at least not as a primary use case. The approach remains “and cloud” rather than “cloud and.”

Attackers have made this transition. Criminals know that business security is generally behind the curve with its approach to the cloud and take advantage of the lack of security experience surrounding new cloud environments. This leads to ransomware, cryptocurrency mining and data exfiltration attacks targeting cloud environments, to name a few.

Why Cloud?

There are many reasons why companies transition to the cloud. Lower costs, improved efficiencies and faster time to market are some of the primary benefits touted by cloud providers.

These benefits come with common misconceptions. While efficiency and time to market can be greatly improved by transitioning to the cloud, this is not done overnight. It can take years to move complete data centers and operational applications to the cloud. The benefits won’t be fully realized till the majority of functional data has been transitioned.

Misconfiguration at the User Level is the Biggest Security Risk in the Cloud

Cloud providers have built in security measures that leave many system administrators, IT directors and CTOs feeling content with the security of their data. We’ve heard it many times – “My cloud provider takes care of security, why would I need to do anything additional?”

This way of thinking ignores the shared responsibility model for security in the cloud. While cloud providers secure the platform as a whole, companies are responsible for the security of their data hosted in those platforms.

Misunderstanding the shared responsibility model leads to the No. 1 security risk associated with the cloud: Misconfiguration.

You may be thinking, “But what about ransomware and cryptomining and exploits?” Other attack types are primarily possible when one of the 3 misconfigurations below are present.

You can forget about all the worst-case, overly complex attacks: Misconfigurations are the greatest risk and should be the No. 1 concern. These misconfigurations are in 3 categories:

  1. Misconfiguration of the native cloud environment
  2. Not securing equally across multi-cloud environments (i.e. different brands of cloud service providers)
  3. Not securing equally to your on-premises (non-cloud) data centers

How Big is The Misconfiguration Problem?

Trend Micro Cloud One™ – Conformity identifies an average of 230 million misconfigurations per day.

To further understand the state of cloud misconfigurations, Trend Micro Research recently investigated cloud-specific cyber attacks. The report found a large number of websites partially hosted in world-writable cloud-based storage systems. Despite these environments being secure by default, settings can be manually changed to allow more access than actually needed.

These misconfigurations are typically put in place without knowing the potential consequences. But once in place, it is simple to scan the internet to find this type of misconfiguration, and criminals are exploiting them for profit.

Why Do Misconfigurations Happen?

The risk of misconfigurations may seem obvious in theory, but in practice, overloaded IT teams are often simply trying to streamline workflows to make internal processes easier. So, settings are changed to give read and/or write access to anyone in the organization with the necessary credentials. What is not realized is that this level of exposure can be found and exploited by criminals.

We expect this trend will increase in 2020, as more cloud-based services and applications gain popularity with companies using a DevOps workflow. Teams are likely to misconfigure more cloud-based applications, unintentionally exposing corporate data to the internet – and to criminals.

Our prediction is that through 2025, more than 75% of successful attacks on cloud environments will be caused by missing or misconfigured security by cloud customers rather than cloud providers.

How to Protect Against Misconfiguration

Nearly all data breaches involving cloud services have been caused by misconfigurations. This is easily preventable with some basic cyber hygiene and regular monitoring of your configurations.

Your data and applications in the cloud are only as secure as you make them. There are enough tools available today to make your cloud environment – and the majority of your IT spend – at least as secure as your non-cloud legacy systems.

You can secure your cloud data and applications today, especially knowing that attackers are already cloud-aware and delivering vulnerabilities as a service. Here are a few best practices for securing your cloud environment:

  • Employ the principle of least privilege: Access is only given to users who need it, rather than leaving permissions open to anyone.
  • Understand your part of the Shared Responsibility Model: While cloud service providers have built in security, the companies using their services are responsible for securing their data.
  • Monitor your cloud infrastructure for misconfigured and exposed systems: Tools are available to identify misconfigurations and exposures in your cloud environments.
  • Educate your DevOps teams about security: Security should be built in to the DevOps process.

To read the complete Trend Micro Research report, please visit: https://www.trendmicro.com/vinfo/us/security/news/virtualization-and-cloud/exploring-common-threats-to-cloud-security.

For additional information on Trend Micro’s approach to cloud security, click here: https://www.trendmicro.com/en_us/business/products/hybrid-cloud.html.

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Principles of a Cloud Migration – From Step One to Done

By Jason Dablow
cloud

Boiling the ocean with the subject, sous-vide deliciousness with the content.

Cloud Migrations are happening every day.  Analysts predict over 75% of mid-large enterprises will migrate a workload to the cloud by 2021 – but how can you make sure your workload is successful? There are not just factors with IT teams, operations, and security, but also with business leaders, finance, and many other organizations of your business. In this multi-part series, I’ll explore best practices, forward thinking, and use cases around creating a successful cloud migration from multiple perspectives.  Whether you’re a builder in the cloud or an executive overseeing the transformation, you’ll learn from my firsthand experience and knowledge on how to bring value into your cloud migration project.

Here are just a few advantages of a cloud migration:

  • Technology benefits like scalability, high availability, simplified infrastructure maintenance, and an environment compliant with many industry certifications
  • The ability to switch from a CapEx to an OpEx model
  • Leaving the cost of a data center behind

While there can certainly be several perils associated with your move, with careful planning and a company focus, you can make your first step into cloud a successful one.  And the focus of a company is an important step to understand. The business needs to adopt the same agility that the cloud provides by continuing to learn, grow, and adapt to this new environment. The Phoenix Project and the Unicorn Project are excellent examples that show the need and the steps for a successful business transformation.

To start us off, let’s take a look at some security concepts that will help you secure your journey into this new world. My webinar on Principles to Make Your Cloud Migration Journey Secure is a great place to start: https://resources.trendmicro.com/Cloud-One-Webinar-Series-Secure-Cloud-Migration.html

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NCSA Small Business Webinar Series

By William "Bill" Malik (CISA VP Infrastructure Strategies)
virus

Working from home? How do you keep your employees cyber-safe and cyber-secure? How do you protect your reputation, profit, and cash flow when you depend on your IT infrastructure as never before?

The National Cyber Security Alliance is hosting a series of webinars for small business owners, and we’re proud to support this effort with guest speakers to share our threat intelligence and security expertise.

The topics will help small companies deal with the challenges of COVID-19. The agenda is at https://staysafeonline.org/event_category/cybersecure-my-business/.

Here’s a quick overview of each session and why it might benefit your organization to tune in.

Telework Cybersecurity Best Practices – April 7: Many small business owners rely on face-to-face meetings with their teams. But, social distancing and work-from-home directives interrupt that way of doing things. In this session, we’ll discuss how to adjust your business to deal with a remote workforce. For some managers, not seeing every member of the team can be unsettling. We’ll talk about ways to overcome that barrier. For many organizations, using remote tools can put an extra burden on your IT gear and staff. We’ll talk about alternatives to lighten that load. And for most organizations, the new way of working can expose new and different information security vulnerabilities. We’ll offer some good practices to reduce your exposure.

Guest speakers from Trend Micro will be Greg Young and Ed Cabrera.

Spring has Sprung! Time for a Digital Spring Cleaning – April 14: One way to cut down on IT resource use is to get rid of unnecessary stuff. This webcast will suggest tactics to reduce the burden on your infrastructure. You will learn about cleaning up your storage, getting off unnecessary email lists, improving your – and your customers’ – privacy, and lowering your attack profile by getting rid of stale applications and services.

E-Commerce Security During COVID-19 – April 21, 2020: Businesses that rely on foot traffic are pivoting to on-line offerings. Restaurants support demand with delivery or curbside pick-up, which both put a strain on your IT resources. Unfortunately, the bad guys are exploiting weaknesses in on-line ordering and payment systems. We’ll talk about measures small businesses should consider to protect their reputation, cash flow, and profits during this transition.

Guest speakers from Trend Micro will be myself and Mitchel Chang.

How to Avoid COVID-19 Scams – May 5, 2020: Bad guys are trying to make money off Covid-19 worries. In this session, Lesley Fair, a Senior Attorney with the Bureau of Consumer Protection at the Federal Trade Commission talks about different kinds of scams and what to do about them, hopefully before anyone gets conned, and what steps you can take if you think you might have gotten stung. Ths session will be repeated on May 26.

Guest speakers from Trend Micro will be myself and Jon Clay.

What Are Phishing, Vishing and Smishing? How Can I Protect My Small Business From These Threats? – May 12, 2020: This session will discuss attacks that can arrive through email, messages, and video chats. Small businesses are targets as well as big firms and the public at large – the bad guys are going anywhere they can to make a (dishonest) buck. You’ll help your employees and customers protect themselves with some good advice, practices, and tools.

Mitchel Chang will be a guest panelist.

How to Avoid COVID-19 Scams – May 26, 2020: A second session of the May 5 discussion. This time Jon Clay and Myla Pilao will be guest speakers from Trend Micro.

Telework Cybersecurity Best Practices – June 9, 2020: A second session of the April 7 event. Greg and Ed will give a repeat performance attendees.

Each session starts at 2:00 PM Eastern time. NCSA will record each session, but you should register to listen in and ask questions live. While the information is tuned to meet the needs of small businesses, individuals at larger organizations, and the general public, will find good ideas and helpful hints an tips to stay safe and cope with this challenging time. We hope to see you soon.

What do you think? Let me know in the comments below or @WilliamMalikTM

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The AWS Service to Focus On – Amazon EC2

By Trend Micro
cloud services

If we run a contest for Mr. Popular of Amazon Web Services (AWS), without a doubt Amazon Simple Storage Service (S3) has ‘winner’ written all over it. However, what’s popular is not always what is critical for your business to focus on. There is popularity and then there is dependability. Let’s acknowledge how reliant we are on Amazon Elastic Cloud Computing (EC2) as AWS infrastructure led-organizations.

We reflected upon our in-house findings for the AWS ‘Security’ pillar in our last blog, Four Reasons Your Cloud Security is Keeping You Up at Night, explicitly leaving out over caffeination and excessive screen time!

Drilling further down to the most affected AWS Services, Amazon EC2 related issues topped the list with 32% of all issues. Whereas Mr. Popular – Amazon S3 contributed to 12% of all issues. While cloud providers, like AWS, offer a secure infrastructure and best practices, many customers are unaware of their role in the shared responsibility model. The results showing the number of issues impacting Amazon EC2 customers demonstrates the security gap that can happen when the customer part of the shared responsibility model is not well understood.

While these AWS services and infrastructure are secure, customers also have a responsibility to secure their data and to configure environments according to AWS best practices. So how do we ensure that we keep our focus on this crucial service and ensure the flexibility, scalability, and security of a growing infrastructure?

Introducing Rules

If you thought you were done with rules after passing high school and moving out of your parent’s house, you would have soon realized that you were living a dream. Rules seem to be everywhere! Rules are important, they keep us safe and secure. While some may still say ‘rules are made to be broken’, you will go into a slump if your cloud infrastructure breaks the rules of the industry and gets exposed to security vulnerabilities.

It is great if you are already following the Best Practices for Amazon EC2, but if not, how do you monitor the performance of your services day in and day out to ensure their adherence to these best practices? How can you track if all your services and resources are running as per the recommended standards?

We’re here to help with that. Trend Micro Cloud One – Conformity ‘Rules’ provide you with that visibility for some of the most critical services like Amazon EC2.

What is the Rule?

A ‘Rule’ is the definition of the best practice used as a basis for an assessment that is run by Conformity on a particular piece of your Cloud infrastructure. When a rule is run against the infrastructure (resources) associated with your AWS account, the result of the scan is referred to as a Check. For example, an Amazon EC2 may have 60 Rules (Checks) scanning for various risks/vulnerabilities. Checks are either a SUCCESS or a FAILURE.

Conformity has about 540 Rules and 60 of them are for monitoring your Amazon EC2 services best practices. Conformity Bot scans your cloud accounts for these Rules and presents you with the ‘Checks’ to prioritize and remediate the issues keeping your services healthy and prevent security breaches.

Amazon EC2 Best Practices and Rules

Here are just a few examples of how Conformity Rules have got you covered for some of the most critical Amazon EC2 best practices:

  1. To ensure Security, ensure IAM users and roles are used and management policies are established for access policies.
  2. For managing Storage, keep EBS volumes separate for operating systems and data, and check that the Amazon EC2 instances provisioned outside of the AWS Auto Scaling Groups (ASGs) have Termination Protection safety feature enabled to protect your instances from being accidentally terminated.
  3. For efficient Resource Management, utilize custom tags to track and identify resources, and keep on top of your stated Amazon EC2 limits.
  4. For full confident Backup and Recovery, regularly test the process of recovering instances and EBS volumes should they fail, and create and use approved AMIs for easier and consistent future instance deployment.

See how Trend Micro can support your part of the shared responsibility model for cloud security: https://www.trendmicro.com/cloudconformity.

Stay Safe!

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COVID-19: How Do I Work from Home Securely?

By Trend Micro

The coronavirus pandemic—the infection officially designated as COVID-19—is causing upheaval across the globe. Aside from the serious economic and public health implications, one very practical impact of shelter-in-place dictums is to force many companies to support remote working where they can. The most recent data tells us that in 2017, eight million Americans worked from home at least some of the week — amounting to around 5% of US workers. However, the events of the past few weeks are driving what is being described in certain sectors as the biggest shift to home working since 9/11.

This will ensure that many companies can continue functioning while helping to achieve social distancing to minimise the spread of the virus. But there are challenges, particularly to smaller businesses who don’t have IT security teams to assist with the transition. Hackers are primed and ready to take advantage of home workers, whose machines and devices may not be as secure as those in the office. There’s also a risk that workers are more distracted by current events when working at home, creating more opportunities for cyber-criminals to strike.

This isn’t just about hackers stealing your personal log-ins and information to sell on the dark web. In a home-working context, corporate data and systems may also be at risk. It takes just one unsecured remote worker to let the bad guys in. The damage they end up doing may be particularly difficult for employers to weather given the extreme economic pressures already on many firms.

With that in mind, therefore, let’s take a look at some of the major threats to home workers and their organizations, and what can be done to keep the hackers at bay.

The main threats

Phishing messages are by far the number one threat to home workers. Cyber-criminals are using widespread awareness of COVID-19, and a desire for more information on the outbreak, to trick users into clicking on malicious links or opening booby-trapped attachments. Many are spoofed to appear as if sent by trusted organizations such as the US Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO). They may claim to offer more information on the spread of the outbreak, tips on staying safe, and even provide details of how to get a non-existent vaccine online.

If you click through on a malicious link, the next stage of the attack could:

  • Take you to a convincing-looking log-in page (e.g., for Microsoft Outlook, Office 365, or any popular cloud apps) where your username and password could be harvested by hackers. With these, they have a foothold in the organization which could provide the foundation for a serious information-stealing attack.
  • Covertly initiate a malware download. This malware could exploit unpatched vulnerabilities on your computer to infect not just your machine but the entire corporate network it’s connected to, with ransomware, cryptojacking malware, banking trojans, information-stealing threats, and much more.

Brute forcing is another way for hackers to hijack your cloud accounts. They use previously breached username/password combos and run them through automation software to try them across billions of websites and apps. Because users reuse passwords across numerous accounts, the bad guys often get lucky and are able to unlock additional accounts in this way. Home workers using Microsoft Teams, Slack, Zoom and other cloud platforms for collaboration and productivity may be targeted.

Malicious smartphone apps are another threat to home workers. These may be disguised to trick the user into believing they’re downloading a COVID-19 tracker, for example. In reality, it could infect the device with ransomware, info-stealers, or other malware. That device could then spread the same malware to the corporate network, if it is connected to it via the home network.

Smart device threats are also a concern for home workers. More and more of us are investing in smart home devices. From voice assistants to smart speakers, connected refrigerators to smart TVs, it’s estimated that there’ll be as many as 128 million smart homes in the US by the end of this year. However, often these consumer-grade devices don’t have strong built-in protection. They may use weak, factory default passwords and/or contain multiple software vulnerabilities which are rarely patched by the manufacturer, if at all. The risk is that hackers could hijack one or more of these devices and use them as a stepping stone into the home and then corporate network – as we’ve demonstrated in previous research.

Friends and family could also introduce new cyber-threats, as they will also be confined largely to the home. That means they’ll be logging on to the home network with their own mobile devices, which may not be as well protected from threats as they should be. Once again, such threats could spread quickly from the home network to infect the enterprise network if it’s connected without adequate security controls. Another risk is of children using unsecured remote learning platforms, which may offer cybercriminals opportunities to hijack accounts, steal information and spread malware onto the network.

What are the hackers after?

Home workers represent an attractive target in their own right. After all, personal information and log-ins (home banking, Netflix, webmail etc) can be easily sold for a profit on dark web marketplaces. However, organizations represent a much bigger, potentially more lucrative pay day for cyber-criminals. While corporate PCs and networks might be fairly well secured, the rush to support home working may have left gaps the bad guys are keen to exploit.

By first compromising the home worker, and then pivoting through unsecured channels to the corporate network, hackers could spread ransomware, steal sensitive company IPs, infect work networks with crypto-mining malware, or steal large volumes of customer data. They may also look to hijack employees’ corporate email or other accounts as the first part of a multi-stage information-stealing attack. There have even been new warnings of Business Email Compromise (BEC) attacks in which employees (usually those working in the finance department) are contacted by someone posing as a senior exec and ordered to wire business funds to a new bank account.

Working safely at home

With so many techniques at their disposal, it’s easy to imagine that the bad guys have the upper hand. But by putting a few best practices in place, there are things businesses and employees can do today to reduce home working security risks.

Consider the following:

  • User awareness exercises to improve the ability of home workers to spot phishing attacks.
  • Ensure all home workers are outfitted with anti-malware for any devices used for work. Trend Micro Maximum Security is an excellent place to start for PCs and Macs, while Trend Micro Mobile Security can help secure Android and Mobile devices.
  • Require strong, unique passwords for all accounts, stored in a password manager, such as Trend Micro Password Manager.
  • Enhance the above by switching on two-factor authentication for all enterprise accounts that have it (including any cloud platforms).
  • Always use a VPN for communication between home and corporate networks.
  • Ensure staff have a clear route to report any security incidents.
  • Switch on automatic updates for all home computer systems (operating systems and software).
  • Ensure smart home devices are on latest software version and have strong passwords or 2FA.
  • Use a network security solution like Trend Micro Home Network Security to secure your home network. It not only provides a secure baseline for working at home, with its web and content threat protections; you can block your kids’ use of the internet and YouTube while you’re having conference calls or doing other bandwidth-intensive work on the remotely-accessed corporate network.
  • Tightly enforce endpoint security policies: if possible, only allow work devices to connect to the corporate network, and/or employee devices that have been previously scanned for threats.

We don’t know how long COVID-19 will last. But by adapting to the new reality as quickly as possible, businesses and their home workers can at least close down any security gaps, enabling them to be as productive as possible — while most importantly, staying safe and healthy.

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The Wawa Breach: 30 Million Reasons to Try Dark Web Monitoring

By Trend Micro

We’re all getting a little more worldly wise to the dangers that lurk around every corner of our digital lives. We know that the flipside of being able to shop, chat, bank and share online at the push of a button is the risk of data theft, ransomware and identity fraud. That’s why we protect our families’ PCs and mobile devices with security solutions from proven providers like Trend Micro, and take extra care each time we fire up the internet.

But what about the firms that we entrust to handle our data securely?

Unfortunately, many of these organizations still aren’t doing enough to protect our personal and financial information. It could be data we enter online to pay for an item or open an account. Or it could be payment card details that we’ve used at a local outlet which are subsequently stored online. These companies are big targets for the bad guys, who only have to get lucky once to crack open an Aladdin’s Cave of lucrative customer data.

What does this mean? That data breaches are the new normal. Last year in the US there were a reported 1,473 of these incidents, exposing nearly 165 million customer records. The latest affected customers of convenience store and gas station chain Wawa — and it could be one of the biggest ever, affecting 30 million cards.

Let’s take a look at what happened, and what consumers can do to steal a march on the bad guys.

What happened this time?

Wawa first notified its customers of a payment card breach in December 2019. But although the firm discovered malware on its payment processing servers that month, it had actually been sitting there since March, potentially siphoning card data silently from every single Wawa location. That’s more than 850 stores, across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, and Washington DC.

The company itself has so far declined to put a number on how many customers have been affected. However, while cardholders were still wondering whether they’ve been impacted or not, something else happened. At the end of January, a hacker began to upload the stolen cards to a notorious dark web marketplace, known as Joker’s Stash.

They are claiming to have 30 million stolen cards in total, which if accurate could make this one of the biggest card breaches of its kind, placing it alongside other incidents at Home Depot (2014) and Target (2013).

How does it affect me?

Once the data goes on sale on a dark web market like this, it is usually bought by scammers, who use it in follow-on identity fraud attacks. In this case, the stolen data includes debit and credit card numbers, expiration dates and cardholder names, but not PINs or CVV records. That means they can’t be used at ATMs and fraudsters will find it hard to use the cards online, as most merchants require the CVV number.

However, if the cards are of the old magstripe type, they could be cloned for use in face-to-face transactions.

Although Wawa said it has informed the relevant card issuers and brands, the cardholders themselves must monitor their cards for unusual transactions and then report to their issuer “in a timely manner” if they want to be reimbursed for any fraudulent usage. This can be a distressing, time-consuming process.

What should I do next?

This is by no means the first and it won’t be the last breach of this kind. In the past, data stolen from customers of Hilton Hotels, supermarket chain Hy-Vee, retailer Bebe Stores, and restaurant chains including Krystal, Moe’s and Schlotzsky’s has turned up for sale on Joker’s Stash. It can be dispiriting for consumers to see their personal data time and again compromised in this way by cyber-criminals.

Too often in the aftermath of such incidents, the customers themselves are left in the dark. There is no information on whether they’ve definitively had their personal or card data stolen, just an ominous sense that something bad may be about to happen. If the company itself doesn’t even know how many cards have been affected, how can you act decisively?

Credit monitoring is often provided by breached firms, but this is a less-than-perfect solution. For one thing, such services only alert the user if a new line of credit is being opened in their name — not if a stolen card is being used. And second, they only raise the alarm after the incident, by which time the fraudsters may already have made a serious dent in your finances.

Monitoring your bank account for fraudulent transactions is arguably more useful in cases like the Wawa breach, but it’s still too reactive. Here’s a handy 2-step plan which could provide better results:

Step 1: Dark web monitoring works

To get more proactive, consumers need Dark Web monitoring. These tools typically scour dark web sites like Joker’s Stash to look for your personal information. The beauty of this approach is that it can raise the alarm after a breach has occurred, when the data is posted to the Dark Web, but before a fraudster has had time to monetize your stolen details. With this information, you can proactively request that your lender block a particular card and issue a new one.

This approach works for all personal data you may want to keep protected, including email addresses, driver’s license, passport numbers and passwords.

Step 2: Password protection

Once you’ve determined that your data has been part of a breach and is being sold on the dark web, one of the most important things you can do is to change your passwords to any stolen accounts, in order to minimize the potential damage that fraudsters can do.

This is where password manager tools can come in very handy. They allow users to store and recall long, strong and unique credentials for each of the websites and apps they use. This means that if one password is compromised, as in a breach scenario, your other accounts will remain secure. It also makes passwords harder for hackers to guess, which they may try to do with automated tools if they already have your email address.

Following a breach, it also makes sense to look out for follow-on phishing attacks which may try to trick you into handing over more information to the fraudsters. Here are a few tips:

  • Be wary of any unsolicited email, even if it appears to come from a reputable vendor
  • Don’t click on links in unsolicited emails, or download attachments
  • If an email asks you for personal data, check directly with the source, rather than clicking through/replying
  • Invest in AV with anti-phishing from a trusted vendor, for all desktop and mobile devices
  • Ensure all operating systems and applications are on the latest version.

How Trend Micro can help

Fortunately, Trend Micro has several products that can help you, as a potential or actual victim of a data breach, to proactively mitigate the fallout from a serious security incident, or to foil the fraudsters:

Trend Micro ID Security: checks if your personal information has been uploaded to Dark Web sites by hackers. This highly secure service, available in apps for Android and iOS mobile devices, uses data hashing and an encrypted connected to keep your details safe, alerting when it has found a match on the Dark Web so you can take action. Use it to protect your emails, credit card numbers, passwords, bank accounts, passport details and more.

Trend Micro Password Manager: provides a secure place to store, manage and update your passwords. It remembers your log-ins, so you can create secure and unique credentials for each website/app you need to sign-in to. This means if one site is breached, hackers will not be able to use that password to open your other accounts. Password Manager is available for Windows, Mac, iOS, and Android, synchronizing your passwords across all four platforms.

Trend Micro Fraud Buster: is a free online service you can use to check suspicious emails It uses advanced machine learning technology to identify scam emails that don’t contain malicious URLs or attachments but still pose a risk to the user, because the email (which may be extortionist) reflects the fact that the fraudster probably got your email address from the Dark Web in the first place. Users can then decide to report the scam, get more details, or proceed as before.

Fraud Buster is also now integrated into Trend Micro Security for Windows, protecting Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. It’s also integrated in Trend Micro Antivirus for Mac, where it does the same for Gmail webmail in Safari, Chrome and Firefox on the Mac.

In the end, only you can guard your identity credentials with vigilance.

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How to Stay Safe as Online Coronavirus Scams Spread

By Trend Micro
Here, we'll take a look at several best practices for protecting kids on the Internet, and how, as a parent or guardian, you can do your part to help safeguard young users' online activities.

Few national emergencies have the ability to strike panic into the populace quite like a virus pandemic. It’s fortunately something most of us have never had to experience, until now. At the time of writing, the number of global confirmed cases of Coronavirus infection, or COVID-19, has reached nearly 174,000 worldwide. Although the official US total currently remains a fraction of that (around 4,000), problems with testing mean many cases are likely to be going unreported here.

This is a difficult time for many Americans, as it is for citizens all over the world. But unfortunately it’s extraordinary global events like this that cyber-criminals look for in order to make their schemes more successful. True to form, they’re using mass awareness of the outbreak and a popular desire for more information on the virus, to trick users into giving away personal information and log-ins, or to unwittingly install malware on their devices.

As organizations enforce remote working to reduce the impact of the virus, many of you will be logging-on from home or your mobile computing devices, which may have fewer built-in protections from such threats. This makes it more important than ever to know how the bad guys are trying to cash in on COVID-19 and what you can do to stay safe.

Here’s a quick guide to the key online threats and security tips:

Phishing for trouble

Decades before COVID-19 burst onto the scene, a different kind of pandemic was spreading across the globe. Phishing messages have been one of the most popular tools in the hackers’ arsenal for years. In fact, Trend Micro blocked nearly 48 billion email-borne threats in 2019, 91% of the total we detected. Phishing is designed to trick the user into handing over their log-ins or personal and financial details, or persuading them to unwittingly download malware. Cyber-criminals typically achieve this by spoofing an email to make it appear as if sent from a legitimate and trustworthy source.

Once a user has been hooked, they are enticed into clicking on a malicious link or opening a malware-laden attachment. This could be anything from a banking trojan designed to steal online banking log-ins, to a piece of ransomware which will lock the user out of their PC until they pay a fee. It could even be cryptojacking malware which sits on the infected machine, quietly mining for Bitcoin while running up large energy bills and slowing down your PC.

The bad news is that phishing messages — whether sent by email, social media, text or messaging app — are getting harder to spot. Many now feature perfect English, and official logos and sender domains. They also often use current newsworthy events to trick the user into clicking. And they don’t get more high-profile than the COVID-19 pandemic.

Depending on how well protected your computing devices are, you may be more likely to receive one of these scam messages than be exposed to the virus itself. So, it pays to know what’s out there.

Watch out for these scams

The phishing landscape is evolving all the time. But here is a selection of some of the most common scams doing the rounds at the moment:

‘Official’ updates

Many of these emails purport to come from official organizations such as the US Center for Disease Control and Prevention (CDC), or the World Health Organization (WHO). They claim to contain key updates on the spread of the virus and must-read recommendations on how to avoid infection. Booby-trapped links and attachments carry malware and/or could redirect users to phishing sites.

Coronavirus map

Sometimes legitimate tools can be hijacked to spread malware. Researchers have spotted a version of the interactive Coronavirus dashboard created by Johns Hopkins University which was altered to contain information-stealing malware known as AZORult. If emails arrive with links to such sites, users should exercise extreme caution.

Corporate updates

Many big brands are proactively contacting their customer base to reassure them of the steps they are taking to keep staff and customers safe from the virus. But here too, the hackers are jumping in with spoof messages of their own purporting to come from the companies you may do business with. FedEx is one such global brand that has been spoofed in this way.

Donations

Another trick is to send phishing emails calling for donations to help fund research into the virus. One, claiming to come from the “Department of Health” has a subject line, “URGENT: Coronavirus, Can we count on your support today?” A key tactic in phishing emails is to create a sense of urgency like this to rush the reader into making hasty decisions.

Click here for a cure

One scam email claims to come from a medical professional and contains details about a vaccine for COVID-19 which has been “hushed up” by global governments. Of course, clicking through to find the non-existent ‘cure’ will bring the recipient nothing but trouble.

Tax refunds

In the UK, users have received emails spoofed to appear as if sent from the government, and promising a tax refund to help citizens cope with the financial shock of the pandemic. As governments in the US and elsewhere start to take more interventionist measures to prop up their economies, we can expect more of these types of phishing email.

How to stay safe

The good news is that there’s plenty you can do to protect you and your family from phishing emails like these. A blend of the following technical and human fixes will go a long way to minimizing the threat:

  • Be cautious of any unsolicited emails/social media messages etc, even if they appear to come from a reputable organization or a known contact.
  • Don’t click through on any links/buttons in unsolicited emails, or download attachments.
  • If an email asks you for personal data, check directly with the sender rather than clicking through and entering those details.
  • Invest in cybersecurity tools from a trusted vendor like Trend Micro, to spot and block scam emails and block malicious downloads and websites.
  • Disable macros in Office files – these are often used by hackers to run malware.

How Trend Micro can help

Fortunately, Trend Micro Security can also help. Among its anti-phishing features are the following:

Antispam for Outlook: includes checks on email sender reputation, employs web threat protection to block malicious URLs in messages, and scans for threats in files attached to email messages.

Fraud Buster: uses leading-edge AI technology to detect fake emails in Gmail and Outlook webmail that don’t contain malicious URLs or attachments, but still pose a risk to the user.

To find out more about how Trend Micro can help keep your family safe from online threats and phishing, go to our Trend Micro Security homepage, or watch our video series: How to Prevent Phishing, Part 1 and Part 2.

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Tax Scams – Everything you need to know to keep your money and data safe

By Trend Micro

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

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In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions

By Trend Micro

We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.

As you use more internet-connected devices and smart appliances in your home, it’s of utmost importance to make sure your gadgets are properly protected from malware and hackers—and Trend Micro Home Network Security (HNS) helps you do just that. But while it’s easy to set up, connect, and configure (and even to forget!), you reap the most benefit when you’re actively involved with it, maintaining and monitoring its features and controls.

Start by asking the question: Are you sure your home network is secure? As you learn what network security entails, by the end of this blog you’ll be able to answer that question confidently. The more you’re involved with HNS, as the tech-savvy “guru” of the household, the more you’ll know when things are properly secured.

We’ll cover three main topics in Part 3 of our 4-part series, where we help you to test the following features: Threat Blocking, Access Control, and Parental Controls.

1.   Threat Blocking

To better understand how HNS blocks malware on malicious websites from being downloaded to your devices, open your browser either from your mobile device or PC then proceed to these links:

http://www.eicar.org/download/eicar.com

http://test-malware.hns.tm

When you run these tests, the test URL will be blocked, your browser will say “Website Blocked by Trend Micro™ Home Network Security,” and the payload will not be downloaded to the test device. The HNS app will then notify you that a web threat has been blocked, along with the name of the test device that was able to detect it. In the future, you should monitor the HNS app for such messages, so you can see which malicious sites your family has been accessing and warn them.

2.   Access Control

Next, there are three aspects of Access Control that you should test to familiarize yourself with the features. They are: Approving and Rejecting Devices, Remote Access Protection, and Disconnecting Devices.

Approving and Rejecting Devices

Device control is the first part of access control.

  • Navigate to Settings -> Access Control and enable New Device Approval, after completing setup and allowing HNS to scan the network for devices.
  • Connect a device that has never been connected to the HNS-secured network. The phone that’s managing the HNS Station will receive a notification indicating, “Request from a new device to join the network”.
  • Once you tap the notification, you’re given the option to either Allow Connection or Block the new device’s connection to your network.

Based on the decision to Allow Connection, verify the connection status on the new device by navigating to a webpage or using an application that connects to the internet.

Remote Access Protection

For the next test, Remote Access Protection, you’ll use a real-world remote-access program commonly used in tech support scams. Note that remote desktop software such as LogMeIn, AnyDesk, TeamViewer, and others are not inherently harmful, but malicious hackers often use them for nefarious activities, such as tech support scams, where they lure you into downloading such a program, pretending they need it to “solve” your computer problems. Unsuspecting consumers around the world have fallen victim to such scams, often losing a large amount of money in fake support fees and ransoms. Additionally, such hackers can use remote desktop programs to scoop up your private data and sell it on the Dark Web.

Home Network Security gives owners peace of mind by preventing these types of Remote Desktop programs from establishing connections with remote computers.

In this test, we will use the free version of TeamViewer.

  • Download the remote access software from https://www.teamviewer.com and install it on two devices—e.g., a laptop and desktop computer. (It’s available for phones and tablets too.) One will act as the source, the other the target. The target PC should be on the same home network where HNS is installed. The source PC should be on another network.
  • Navigate to Settings -> Access Control -> Remote Access Protection in the HNS app and enable Block Remote Access.
  • From the source PC outside of your network, attempt to establish a TeamViewer connection to the target PC and start a session.

HNS will block the TeamViewer session and the HNS app will receive a notification of a remote access connection attempt, along with the name of the target PC. Once you’ve run your tests and understand how this access blocking works, you can delete the instances of TeamViewer on your devices, if you have no need of them.

Disconnecting Devices

Next, you should test Disconnecting Devices.

  • To do this, navigate to the Devices page and choose a connected device (indicated by a green status indicator next to the device’s name).
  • On the chosen device’s detail page, turn off the “Connect to the Network” switch to disconnect it from the network.
  • Using the disconnected device, attempt to browse to a webpage or use an online application to verify that the device no longer has access.

3.   Parental Controls

As we indicated in our last installment of this series, there are many facets to HNS’s Parental Controls. In this segment we will check the effectiveness of its Website Filtering, Content Filtering, App Controls, Time Limits, and Connection Alert & Notification capabilities.

Website Filtering

Testing Website Filtering is easy.

  • For this test, under the Filtering sector, first assign a test PC with the Pre-Teen-Age Level default profile for Filtered Categories.
  • Next, using the browser of your assigned test PC, attempt to go to a website that belongs to the default blocked categories in the Pre-Teen level, such as Personals or Dating.

The browser will show, “Website Blocked by Trend Micro Home Network Security” and indicate the rule that triggered the block, i.e., the Category: Personals/Dating rule in our test. The HNS app will receive a notification indicating HNS prevented your “Pre-Teen device” was from visiting a Personals/Dating site. Tapping the notification will show more details, such as the time and website visited.

Content Filtering

Moving forward, Content Filtering is next in our checklist.

  • Go to the HNS app, proceed to the test user’s profile Settings -> Filtering. Then scroll down to the Content Turn ON Google SafeSearch and YouTube Restricted Mode if they’re turned OFF, or vice-versa.
  • The change in settings should be reflected on the browser. To verify this, open a new instance of the browser.
  • From the Google Search results page go to Settings -> Search Settings and Turn On SafeSearch should have a check mark beside it if it’s turned ON by HNS, or it’s unchecked when turned OFF by HNS.
  • For YouTube, go to https://www.youtube.com and locate the 3 vertical dots near the SIGN IN button. Scroll down and check whether Restricted Mode is turned ON or OFF, depending on the toggled setting made from the HNS app.

When it’s toggled ON, you can try to search for inappropriate content, such as red band trailersDoing this, the user will see a message that says, “Some results have been removed because Restricted Mode is enabled by your network administrator.” In addition, videos with mature or inappropriate content will not be displayed when you open YouTube’s Home page.

App Controls

To continue, you can test the Inappropriate App Used functionality. Note that this feature only logs the apps opened in your devices; it does not block those apps from being used by the child.

  • From the HNS app, toggle on Inappropriate App Used from the Settings of the same test user account profile of the assigned test mobile device.
  • Enable Notifications and choose any or all that are listed in the App Category.

Next, on your test mobile device, open any of the apps that correspond to the App Categories you’ve chosen. For instance, when a gaming app is opened, The HNS app should get a notification that a Games App was found in the user’s device. Tapping this notification should open the Report section where more detailed information is presented, such as the name of the app, the amount of time it was used, and the name of the device that triggered the notification.

Time Limits

To test Time Limits, you can set up a simple rule that consists of the chosen days the family member can use the internet, set the internet time limit, and set the time spent on YouTube within the set time period they’re allowed to use the internet, then enable notifications for this rule.

As an example:

  • Monday, Tuesday, Wednesday, Thursday, Friday
  • 30 minutes of Internet allowed, including 15 minutes of YouTube
  • Times allowed: 6:00 PM to 10:00 PM

To check if the rule is working, look for when the user attempts to surf and use YouTube beyond what’s permitted by the rule. HNS will block access to the internet and YouTube and provide you with a notification that says the YouTube or internet time limit has been reached by the user account. This notification is also logged in the user profile’s Report section.

Connection Alert & Notification

Let’s wrap up testing the Parental Control features with enabling Connection Alert. This allows you to receive a notification when a device you choose, like your child’s mobile phone, reconnects to your HNS-secure network after getting home from school.

To do this, from the HNS App’s User Account > Settings, enable Connection Alert to indicate when the devices you have selected connect to the home network, according to your set schedule. You’ll only receive notifications of connections from HNS during that scheduled time.

And Now, the Answer to Your Question

Is your network secure? As the techie in your household, you’re the designated technical support for the family. As the saying usually goes, “Heavy is the head that wears the crown,” but armed with what you’ve just learned about Trend Micro Home Network Security’s capabilities, your burden will lighten significantly and you and your family will stay safe and secure from constantly evolving network threats.

Go to our website for more information on Trend Micro Home Network Security. And watch for Part 4 of this series, where we wind up with some additional monitoring and maintenance best practices.

Go here for Parts 1 and 2 of our series:

You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration

Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls

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How to Manage Your Privacy On and Off Facebook

By Trend Micro

Social media has come a long way in a short space of time. In a little over a decade, it’s grown from being the preserve of a relatively small group of online enthusiasts to one of the defining trends of 21st century life. As the undisputed global leader in this field, Facebook now boasts nearly 1.7 billion daily active users.

Not only do we share personal and global news, photos and videos with each other every day on the site, we also log-in to our favorite third-party websites and apps via Facebook to shop, chat, play games and much more. In short, social media makes life more fun, more social, and more connected.

But at the same time, our digital lives have become more complicated. Sometimes we share without realizing the significance of the data we’re showing others — including strangers, trolls and maybe even fraudsters. Sometimes we sign-up for third-party apps/services that take advantage of small print agreements to sell our data on to others — possibly for uses we did not want. And often, the websites we visit independently of Facebook send data on our browsing behavior back to the social network without our knowledge.

Some of us view this kind of tracking as the price we pay for free internet services, and welcome the improved personalization it enables. But others may feel creeped out that their family’s every click and swipe is being silently monitored, logged, and shared.

Time for action

The good news is that Facebook has been listening (to some extent!) to regulators and consumers, and has started the new year by offering users more tools to shine a light on where and how their data is being used, and how they can protect their privacy. But we’re talking here about a platform that has been growing non-stop for the past 15 years. Complexity is everywhere, and it’s not always easy to find the tools you need to enhance your privacy on the site.

That’s why we’ve put together this short guide. It’ll teach you where your privacy is most at risk on Facebook, and what you can do to manage these risks, including an assist by Trend Micro’s own Privacy Scanner tool.

Why should I be worried?

Although social media offers much to enrich and improve our lives, there are multiple levels of privacy risk involved in using it. For many of us, the stakes have risen almost silently in the background over the past few years. We can split these into three basic areas:

Oversharing: At a very basic level Facebook allows you to share news, pictures, stories and more with the world. But would you want your boss, prospective employer, law enforcement, credit agencies and other users to see every little thing about you? Yes, they increasingly use Facebook as a source of intelligence gathering, so you may want to limit who can view your information to just those in your friendship network.

Among the most prodigious collectors and monetizers of our private data are cyber-criminals. A Facebook account is a trove of sensitive personal information: everything from email addresses and phone numbers to partners and political preferences. It could all be leveraged to commit identity fraud or craft convincing phishing emails which trick you into giving away even more details. Something as innocuous as a photo of a family pet could provide hackers with some useful intel for guessing your online passwords. Or what about a real-time update from the beach? It might be all an opportunistic burglar needs to raid your home.

Third-party apps and websites: One of the most controversial aspects of data collection and use on Facebook relates to partner sites and services. Often, users sign-up for these apps without being fully aware of how their data will be used, or even what profile data the app may be gaining permission to harvest. It was data on 87 million Facebook users and their friends collected by a popular third-party personality test app that ended up being sold to Cambridge Analytica. It was then controversially used to target US voters ahead of the last Presidential election.

Following a huge FTC fine, Facebook is now more rigorous in ensuring third-party developers comply with its privacy and data use policies. But some users may still balk at their private data being sold on to third parties.

Other Off-Facebook activity: Apps and websites that you log into with your Facebook ID technically count as “off-Facebook activity”: that is, stuff that happens outside of the social site. But there’s more. Did you know, for example, that Facebook collects data from a huge number of additional sites and apps that aren’t obviously connected to the platform?

It uses code embedded on these sites to track what you do there, in order to make advertising on Facebook more targeted and personalized. So accurate and covert is this technology that it has given rise to a conspiracy theory that Facebook is somehow listening in to its users’ phone calls. It’s not. Users simply don’t know that, when they visit many sites and apps on the web, those same sites are secretly sending data back to Facebook, which then serves up relevant ads. Just bought Season One of your favorite show on a streaming app? You may get an ad for Season Two when you next visit your Facebook account.

Some people may be fine with this trade-off: privacy for a more tailored user experience. But many others may not. It’s one thing monitoring what you bought off an e-commerce site, quite another to track who you swiped left on when you were last on a dating site.

How can I manage my privacy better?

Fortunately, Facebook provides tools to help you to manage your privacy. Let’s go through some of them, from the newest to the oldest.

Off-Facebook
Facebook has just released a way of checking which sites/apps track and send data on your web usage back to the social network, clearing your data sharing history with them, and disconnecting for the future.

  • The Off-Facebook Activity tool can be reached here, or you can go to Settings > Your Facebook Information > Off-Facebook Activity.
  • Click Manage Your Off-Facebook Activity and you’ll see a list of the (possibly many) apps and sites that have shared info about you with Facebook, including how they shared the data, and what kind of data it is.
  • You can turn off this activity by going to Clear History. However, to prevent such data sharing in future, you will need to go to Manage Future Activity and then toggle it Off.

There are some caveats. Disconnecting in this way will log you out of any apps/sites you used Facebook to log into. In addition, it will not stop Facebook serving you advertising — you’ll get the same number of ads, except these won’t be as personalized as before. Facebook will also continue to receive information about your interactions on various sites, but this will be anonymized.

Particular apps, games and websites

You can also directly edit the privacy and settings of particular apps, games and websites you’ve logged into with your Facebook account.

  • Go here, or click Settings, then Apps and Websites in the menu on the left.
  • Click the name of the app, game or website you want to update, or Search Apps and Websites with the Search tool on the upper right to find it.
  • Once you’ve found the app, game, or website in question, update the information you’re sharing, who can see that you use it, and the notifications you receive.
  • Click Save to save your changes.

Basic privacy settings

Facebook has also overhauled its most basic privacy settings. Its Privacy Checkup tool features four distinct sections.

  • Click at the top of any page on Facebook and select Privacy Checkup. Then choose
  • Who Can See What You Share to review and change who can view your profile info and posts, and to block individuals if you wish.
  • How to Keep Your Account Secure to choose a stronger password and turn on login alerts.
  • How People Can Find You On Facebook enables you to choose who can look you up and send friend requests.
  • Your Data Settings on Facebook provides a list of apps and sites you’ve used Facebook to log-in to and allows you to remove these.

How Trend Micro can help

An easier option for managing your basic privacy on Facebook is the Trend Micro Privacy Scanner, which is available within Trend Micro Security on Windows and Mac, and within Mobile Security on Android and iOS. It automates the process of finding and fixing any potentially risky settings to keep your personal data safe from prying eyes.

It’s turned on by default in Trend Micro Internet and Maximum Security, as well as in Mobile Security.

  • Either click on the Privacy icon in the TMS Console, or in the PC or Mac browser click the Trend Micro Toolbar and select Check Your Online Privacy/Check Social Network Privacy
  • In Mobile Security, tap the panel for Social Network Privacy > Facebook.
  • Once you’re signed-in to Facebook, See Scan Results, and then click or tap Fix All, or click or tap on the drop down to view and edit each issue separately.

Facebook is getting better at privacy, but its controls can be hard to find, and functionality is constantly being updated. That’s why we recommend a privacy audit every few months. Check in with your Facebook Privacy settings directly or via the Privacy Scanner to make sure you’re not leaking personal data. Privacy is subjective, but we’re all getting more critical about how big corporations use our data — and that’s not a bad thing.

Go here for more information on Trend Micro Security and Trend Micro Mobile Security.

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Four Reasons Your Cloud Security Is Keeping You Up At Night

By Trend Micro

We are excited to introduce guest posts from our newest Trenders from Cloud Conformity, now Trend Micro Cloud One – Conformity. More insights will be shared from this talented team to help you be confident and in control of the security of your cloud environments!

Why your cloud security is keeping you up at night

We are all moving to the cloud for speed, agility, scalability, and cost-efficiency and have realized that it demands equally powerful security management. As the cloud keeps on attracting more businesses, security teams are spending sleepless nights securing the infrastructure.

Somewhere, a cyber con artist has a target set on you and is patiently waiting to infiltrate your security. Managing your security posture is as critical as wearing sunscreen even if the sun is hiding behind a cloud. You may not feel the heat instantly, but it definitely leaves a rash for you to discover later.

Analyzing the volume of issues across the global Trend Micro Cloud One – Conformity customer base clearly shows that ‘Security’ is the most challenging area within AWS infrastructure.

According to an internal study in June 2019, more than 50% of issues belonged to the ‘Security’ category.

We can definitely reduce the number of security issues affecting cloud infrastructure, but first need to conquer the possible reasons for security vulnerabilities.

 1. Not scanning your accounts regularly enough

If you deploy services and resources multiple times a day, you must continuously scan all your environments and instances at regular intervals. Tools like Conformity Bot scans your accounts against 530 rules across five pillars of the Well-Architected Framework to help you identify potential security risks and prioritize them. You can even set up the frequency of scans or run them manually as required.

2. Not investing in preventative measures

Seemingly harmless misconfigurations can cause enormous damage that can rapidly scale up and result in a security breach. You can prevent potential security risks from entering live environments by investing some time in scanning your staging or test accounts before launching any resources or services. You can use a Template Scanner to scan your account settings against CloudFormation Template and identify any security and compliance issues before deployment.

3. Not monitoring real-time activity

Catastrophes don’t wait! It may take a few minutes before someone barges into your cloud infrastructure while you are away on the weekend. You need to watch activity in real-time to act on threats without delay. A tool such as Real-Time Monitoring Add-on tracks your account’s activity in real time and triggers alerts for suspicious activity based on set configurations. For example, you can set up alerts to monitor account activity from a specific country or region.

4. Not communicating risks in a timely manner

The information trickling from your monitoring controls is fruitless until you get the right people to act quickly. One of the best practices to maintain smooth security operations is to merge the flow of security activity and events into information channels. Conformity allows you to integrate your AWS accounts with communication channels, for example Jira, email, SMS, Slack, PagerDuty, Zendesk, ServiceNow ITSM, and Amazon SNS. Moreover, configuring communication triggers sends notifications and alerts to set teams through the selected channels.

AWS provides you with the services and resources to host your apps and infrastructure, but remember – Security is a shared responsibility in which you must take an active role.

See how Trend Micro can support your part of the shared responsibility model for cloud security: https://www.trendmicro.com/cloudconformity.

Stay Safe!

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Defend Yourself Now and in the Future Against Mobile Malware

By Trend Micro

The world has gone mobile and the US is leading the way. It’s estimated that that the number of smartphone users alone topped 257 million in the States in 2018. That means three-quarters (74%) of households now boast at least one mobile device. And in this new digital world, it’s mobile applications that really matter. They’re a one-click gateway to our favorite videos, live messaging, email, banking, social media and much more.

There are said to be around 2.8 million of these apps on the official Google Play Store today. But unfortunately, where there are users, there are also hackers looking to capitalize. And one of their favorite ways to make money is by tricking you into downloading a malicious app they’ve sneaked onto the marketplace.

Most recently, 42 such apps had to be removed after being installed eight million times over the period of a year, flooding victims’ screens with unwanted advertising. This is just the tip of the iceberg. As more of us turn to mobile devices as our primary internet gateway, the bad guys will follow suit. Trend Micro blocked over 86 million mobile threats in 2018, and we can expect this figure to increase into the future.

So how can you protect your devices and your data from hackers?

Adware ahoy

The latest bunch of 42 apps are from a class of malicious software known as adware. This follows a previous discovery by Trend Micro earlier this year of a further 85 adware-laden apps downloaded eight million times. Cyber-criminals fraudulently make money by displaying unwanted ads on the victim’s device. In the meantime, the user has to contend with annoying pop-ups which can run down the device’s battery and eat up computing resources. Some even silently gather user information.

Ones to watch

Unfortunately, it’s increasingly difficult to spot malicious apps on the Play Store. A popular tactic for hackers is to hide their malware in titles which impersonate legitimate applications. A recent two-year study found thousands of such counterfeits on the Play Store, exposing users unwittingly to malware. Banking apps are a particularly popular type of title to impersonate as they can provide hackers with highly lucrative log-ins to open users’ accounts.

Some malware, like the recently disclosed Agent Smith threat, works by replacing all the legitimate apps on a user’s device with malicious alter-egos.

So, as we hit 2020, what other threats hidden in legitimate-seeming apps should mobile users be looking out for?

  • More intrusive adware.
  • Cryptocurrency mining malware. This will run in the background, eating up your device battery and computing power. Trend Micro noted a 450% increase in infections from 2017 to 2018.
  • Banking Trojans designed to harvest your log-ins so hackers can get their hands on your savings. Our detections of this malware soared 98% between 2017-18.
  • These attacks have evolved from simple screen lockers to malware designed to encrypt all the files on your device.
  • Premium rate services. Some malware will covertly text or call premium rate SMS numbers under the control of the hacker, thus making them money and costing you potentially significant sums. ExpensiveWall malware, for example, was found in 50 Google Play apps and downloaded millions of times, charging victims’ accounts for fake services.
  • Information theft. Some malware will allow hackers to eavesdrop on your conversations, and/or hoover up your personal data, including phone number, email address, and account log-ins. This data can then be sold on the dark web and used in follow-on identity fraud attempts.

Is Google helping?

The Android ecosystem has always and remains to be a bigger threat than iOS because it’s relatively easier for developers to get their applications onto the official marketplace. Now, it’s true that Google carries out some vetting of the apps on its Play Store and it is getting better and quicker at spotting and blocking malware. It says the number of rejected app submissions grew by over 55% in 2018 while app suspensions increased by over 66%.

However, Google’s Play Protect, which is pre-installed on Android devices, has garnered less than favorable reviews. This anti-malware solution is intended to scan for malicious apps to prevent you downloading them. However, it has received poor reviews for its “terrible malware protection.”

In fact, in independent tests run in July by German organization AV-TEST, Google Play Protect found just 44% of the 3,347 “real-time” online malware threats, and just 55% of the 3,433 malware samples that were collected in the previous month. According to Tom’s Guide, “these scores are all well below the industry averages, which were always 99.5% or above in both categories for all three rounds.”

How do I stay safe?

So how can mobile users ensure their personal data and devices are secure from the growing range of app-based threats?

Consider the following:

  • Only visit official app stores. Even though Google Play has a malware problem, it is more secure than third-party app stores. In fact, you are 23 times more likely to install a potentially harmful application (PHA) outside Play, according to Google.
  • Ensure you’re on the latest operating system version.
  • Do not root your device as this can expose it to threats.
  • Be cautious. If the app is requesting an excessive number of permissions, it may be malicious.
  • Install on-device AV from a reputable third-party provider like Trend Micro.

How Trend Micro Mobile Security helps

Trend Micro Mobile Security (TMMS) offers customers comprehensive anti-malware capabilities via its real-time Security Scan function. Security Scan alerts you to any malware hidden in apps before they are installed and suggests legitimate versions. It can also be manually run on devices to detect and remove malicious apps, including ransomware, that may already have been installed.

To use the manual scan, simply:

1. Tap the Security Scan panel in the TMMS Console. The Security Scan settings screen appears, with the Settings tab active by default.

2. Tap Scan Now to conduct a security scan. The result appears.

3. In the example shown, “Citibank” has been detected as a fake banking app, installed on the device before Mobile Security was installed. Apps are recommended for you to remove or to trust.

4. Tap Uninstall to uninstall the fake app. A Details screen defines the security threats.

5. Tap Uninstall A popup will ask if you want to uninstall the app.

6. Tap Uninstall once more to uninstall it. The app will uninstall.

7. If there are more potentially unwanted apps, tap the panel for Apps Removal Recommended to show the list of apps recommended for removal. The Removal Recommended list will show apps to Remove or Trust.

8. You can configure settings via Security Scan > Settings This will allow you to choose protection strength (Low, Normal, and High).

9. In Settings, check the Pre-Installation Scan, which is disabled by default, to block malware from Google Play before it’s installed. It sets up a virtual private network (VPN) and enables the real-time scan.

Among its other features, Trend Micro Mobile Security also:

  • Blocks dangerous websites from loading in any browsing app with Web Guard
  • Checks if public WiFi connections are safe with Wi-Fi Checker
  • Guards financial and commercial apps with Pay Guard Mobile
  • Optimizes your device’s performance System Tuner and App Manager
  • Protects your kids’ devices with Parental Controls
  • Protects your privacy on social media with Social Network Privacy
  • Provides Lost Device Protection.

To find out more about Trend Micro Mobile Security, go to our Mobile Security Solutions website, where you can also learn about our Mobile Security solution for iOS.

Tags: Mobile Security, Mobile Antivirus, Mobile Antimalware, Android Antivirus

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The Summit of Cybersecurity Sits Among the Clouds

By Trend Micro

Trend Micro Apex One™ as a Service

You have heard it before, but it needs to be said again—threats are constantly evolving and getting sneakier, more malicious, and harder to find than ever before.

It’s a hard job to stay one step ahead of the latest threats and scams organizations come across, but it’s something Trend Micro has done for a long time, and something we do very well! At the heart of Trend Micro security is the understanding that we have to adapt and evolve faster than hackers and their malicious threats. When we released Trend Micro™ OfficeScan™ 11.0, we were facing browser exploits, the start of advanced ransomware and many more new and dangerous threats. That’s why we launched our connected threat defense approach—allowing all Trend Micro solutions to share threat information and research, keeping our customers one step ahead of threats.

 

With the launch of Trend Micro™ OfficeScan™ XG, we released a set of new capabilities like anti-exploit prevention, ransomware enhancements, and pre-execution and runtime machine learning, protecting customers from a wider range of fileless and file-based threats. Fast forward to last year, we saw a huge shift in not only the threats we saw in the security landscape, but also in how we architected and deployed our endpoint security. This lead to Trend Micro Apex One™, our newly redesigned endpoint protection solution, available as a single agent. Trend Micro Apex One brought to the market enhanced fileless attack detection, advanced behavioral analysis, and combined our powerful endpoint threat detection capabilities with our sophisticated endpoint detection and response (EDR) investigative capabilities.

 

We all know that threats evolve, but, as user protection product manager Kris Anderson says, with Trend Micro, your endpoint protection evolves as well. While we have signatures and behavioral patterns that are constantly being updated through our Smart Protection Network, attackers are discovering new tactics that threaten your company. At Trend Micro, we constantly develop and fine-tune our detection engines to combat these threats, real-time, with the least performance hit to the endpoint. This is why we urge customers to stay updated with the latest version of endpoint security—Apex One.”

Trend Micro Apex One has the broadest set of threat detection capabilities in the industry today, and staying updated with the latest version allows you to benefit from this cross-layered approach to security.

 

One easy way to ensure you are always protected with the latest version of Trend Micro Apex One is to migrate to Trend Micro Apex One™ as a Service. By deploying a SaaS model of Trend Micro Apex One, you can benefit from automatic updates of the latest Trend Micro Apex One security features without having to go through the upgrade process yourself. Trend Micro Apex One as a Service deployments will automatically get updated as new capabilities are introduced and existing capabilities are enhanced, meaning you will always have the most recent and effective endpoint security protecting your endpoints and users.

 

Trend Micro takes cloud security seriously, and endpoint security is no different. You can get the same gold standard endpoint protection of Trend Micro Apex One, but delivered as a service, allowing you to benefit from easy management and ongoing maintenance.

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The Everyday Cyber Threat Landscape: Trends from 2019 to 2020

By Trend Micro

The past 12 months have been another bumper year for cybercrime affecting everyday users of digital technology. Trend Micro blocked more than 26.8 billion of these threats in the first half of 2019 alone. The bad news is that there are many more out there waiting to steal your personal data for identity fraud, access your bank account, hold your computer to ransom, or extort you in other ways.

To help you stay safe over the coming year we’ve listed some of the biggest threats from 2019 and some trends to keep an eye on as we hit the new decade. As you’ll see, many of the most dangerous attacks will look a lot like the ones we warned about in 2019.

As we enter 2020 the same rules apply: stay alert, stay sceptical, and stay safe by staying protected.

Top five threats of 2019

Cybercrime is a chaotic, volatile world. So to make sense of the madness of the past 12 months, we’ve broken down the main type of threats consumers encountered into five key areas:

Home network threats: Our homes are increasingly powered by online technologies. Over two-thirds (69%) of US households now own at least one smart home device: everything from voice assistant-powered smart speakers to home security systems and connected baby monitors. But gaps in protection can expose them to hackers. As the gateway to our home networks, routers are particularly at risk. It’s a concern that 83% are vulnerable to attack. There were an estimated 105m smart home attacks in the first half of 2019 alone.

Endpoint threats: These are attacks aimed squarely at you the user, usually via the email channel. Trend Micro detected and blocked more than 26 billion such email threats in the first half of 2019, nearly 91% of the total number of cyber-threats. These included phishing attacks designed to trick you into clicking on a malicious link to steal your personal data and log-ins or begin a ransomware download. Or they could be designed to con you into handing over your personal details, by taking you to legit-looking but spoofed sites. Endpoint threats sometimes include social media phishing messages or even legitimate websites that have been booby-trapped with malware.

Mobile security threats: Hackers are also targeting our smartphones and tablets with greater gusto. Malware is often unwittingly downloaded by users, since it’s hidden in normal-looking Android apps, like the Agent Smith adware that infected over 25 million handsets globally this year. Users are also extra-exposed to social media attacks and those leveraging unsecured public Wi-Fi when using their devices. Once again, the end goal for the hackers is to make money: either by stealing your personal data and log-ins; flooding your screen with adverts; downloading ransomware; or forcing your device to contact expensive premium rate phone numbers that they own.

Online accounts under attack: Increasingly, hackers are after our log-ins: the virtual keys that unlock our digital lives. From Netflix to Uber, webmail to online banking, access to these accounts can be sold on the dark web or they can be raided for our personal identity data. Individual phishing attacks is one way to get these log-ins. But an increasingly popular method in 2019 was to use automated tools that try tens of thousands of previously breached log-ins to see if any of them work on your accounts. From November 2017 through the end of March 2019, over 55 billion such attacks were detected.

Breaches are everywhere: The raw materials needed to unlock your online accounts and help scammers commit identity fraud are stored by the organizations you interact with online. Unfortunately, these companies continued to be successfully targeted by data thieves in 2019. As of November 2019, there were over 1,200 recorded breaches in the US, exposing more than 163 million customer records. Even worse, hackers are now stealing card data direct from the websites you shop with as they are entered in, via “digital skimming” malware.

What to look out for in 2020

Smart homes under siege: As we invest more money in smart gadgets for our families, expect hackers to double down on network attacks. There’s a rich bounty for those that do: they can use an exposed smart endpoint as a means to sneak into your network and rifle through your personal data and online accounts. Or they could monitor your house via hacked security cameras to understand the best time to break in. Your hacked devices could even be recruited into botnets to help the bad guys attack others.

Social engineering online and by phone: Attacks that target user credulity are some of the most successful. Expect them to continue in 2020: both traditional phishing emails and a growing number of phone-based scams. Americans are bombarded by 200 million automated “robocalls” each day, 30% of which are potentially fraudulent. Sometimes phone fraud can shift quickly online; for example, tech support scams that convince the user there’s something wrong with their PC. Social engineering can also be used to extort money, such as in sextortion scams designed to persuade victims that the hacker has and is about to release a webcam image of them in a “compromising position.” Trend Micro detected a 319% increase in these attacks from 2H 2018 to the first half of 2019.

Threats on the move: Look out for more mobile threats in 2020. Many of these will come from unsecured public Wi-Fi which can let hackers eavesdrop on your web sessions and steal identity data and log-ins. Even public charging points can be loaded with malware, something LA County recently warned about. This comes on top of the escalating threat from malicious mobile apps.

All online accounts are fair game: Be warned that almost any online account you open and store personal data in today will be a target for hackers tomorrow. For 2020, this means of course you will need to be extra careful about online banking. But also watch out for attacks on gaming accounts.  Not only your personal identity data and log-ins but also lucrative in-game tokens will become highly sought after. Twelve billion of those recorded 55 billion credential stuffing attacks were directed at the gaming industry.

Worms make a comeback: Computer worms are dangerous because they self-replicate, allowing hackers to spread attacks without user interaction. This is what happened with the WannaCry ransomware attacks of 2017. A Microsoft flaw known as Bluekeep offers a new opportunity to cause havoc in 2020. There may be more out there.

How to stay safe

Given the sheer range of online threats facing computer users in 2020, you’ll need to cover all bases to keep your systems and data safe. That means:

Protecting the smart home with network monitoring solutions, regular checks for security updates on gadgets/router, changing the factory default logins to strong passwords, and putting all gadgets onto a guest network.

Tackling data-stealing malware, ransomware and other worm-style threats with strong AV from a reputable vendor, regular patching of your PC/mobile device, and strong password security (as given below).

Staying safe on the move by always using VPNs with public Wi-Fi, installing AV on your device, only frequenting official app stores, and ensuring you’re always on the latest device OS version. And steer clear of public USB charging points.

Keeping accounts secure by using a password manager for creating and storing strong passwords and/or switching on two-factor authentication where available. This will stop credential stuffing in its tracks and mitigate the impact of a third-party breach of your log-ins. Also, never log-in to webmail or other accounts on shared computers.

Taking on social engineering by never clicking on links or opening attachments in unsolicited emails, texts or social media messages and never giving out personal info over the phone.

How Trend Micro can help

Fortunately, Trend Micro fully understands the multiple sources for modern threats. It offers a comprehensive range of security products to protect all aspects of your digital life — from your smart home, home PCs, and mobile devices to online accounts including email and social networks, as well as when browsing the web itself.

Trend Micro Home Network Security: Provides protection against network intrusions, router hacks, web threats, dangerous file downloads and identity theft for every device connected to the home network.

Trend Micro Security: Protects your PCs and Macs against web threats, phishing, social network threats, data theft, online banking threats, digital skimmers, ransomware and other malware. Also guards against over-sharing on social media.

Trend Micro Mobile Security: Protects against malicious app downloads, ransomware, dangerous websites, and unsafe Wi-Fi networks.

Trend Micro Password Manager: Provides a secure place to store, manage and update your passwords. It remembers your log-ins, enabling you to create long, secure and unique credentials for each site/app you need to sign-in to.

Trend Micro WiFi Protection: Protects you on unsecured public WiFi by providing a virtual private network (VPN) that encrypts your traffic and ensures protection against man-in-the-middle (MITM) attacks.

Trend Micro ID Security (Android, iOS): Monitors underground cybercrime sites to securely check if your personal information is being traded by hackers on the Dark Web and sends you immediate alerts if so.

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Parental Controls – Trend Micro Home Network Security has got you covered

By Trend Micro

We continue our three-part series on protecting your home and family. If you missed our first part, you can find it here

Are your kids at that formative age when they’re beginning to use mobile devices? How about at that inquisitive age when they start to discover the wonders of the Internet? Or that age when they tend to be more carefree and self-indulgent?

The Internet and the digital devices our children use are valuable tools when used the right way. They give them access to a wide range of information, pave the way to explore worthwhile ideas, and keep them socially connected with family, relatives and friends. That said, though there are big advantages to kids’ use of the Internet, there are dangers as well. Part 2 of our 3-part series on home network security discusses those dangers to your children and what you can do to protect them, leveraging Trend Micro Home Network Security’s Parental Controls to help you do so.

Internet Access Threats are Real

Gone are the days when simple malware was the focal point for internet safety. Nowadays, children have so many devices giving them access to the internet, unknown dangerous situations have multiplied. As a parent, the challenges include the following:

  • Your children can come across unwanted or explicit content (such as porn), whether intentionally or unintentionally.
  • Your children can become victims of cyber bullies or internet predators through messaging apps they use or websites they visit.
  • Your kids could be concealing their delinquent online activities from you.
  • There also may be apps your kids are using that you don’t approve of. Conversely, there may be apps you approve, but your kids are spending too much time on them.
  • Your youngers could be consuming too much time with their digital devices, instead of studying or doing other productive activities.

Parental Controls: Your Silent Partner

Finding the right balance between parenting and controlling the child’s use or possible misuse of the internet is tricky. Here’s where Trend Micro Home Network’s (HNS) Parental Controls can come in. In addition to protecting your home network from security risks and attacks, HNS also provides a robust and flexible parental control system to keep internet usage safe for your children. Controls include:

  • Web Access Control and Monitoring, which gives parents the ability to allot Daily Time Quotas as well as to implement a Customizable Schedule for your child’s screen time. The controls include the means to Pause Internet Access by each Family Member’s Profile; and they also provide general Online Connectivity Monitoring for observing family members’ internet usage.
  • Website and Content Filtering blocks inappropriate websites and content. It also enables parents to turn on Google Safe Search and YouTube Restricted Mode.
  • App Controls manages YouTube Pause and Time Limits. In addition, App Detection alerts you if your children are detected using potentially inappropriate apps.

Parental Controls that Work for You

Protecting your family members online starts with Adding a Profile.

You can add a new Profile for each Family Member and assign to them the devices they control. To do this, you can just simply tap Family in the Command Menu and choose the family member by tapping Add Someone. This will let you provide the Profile Name and Profile Picture as well as Assign Devices to the person by tapping the device(s) in the Unassigned panel. The devices you select will then be automatically moved into the ownership panel for that person. Tap Done and you’ll be presented with the Settings screen for that child’s Profile, where you can configure Parental Controls as you see fit.

Website Filtering

Next, let’s proceed with the most common component: Website Filtering.

  • To set this up, tap Set Up Now for Filtering to block inappropriate websites and content for this family member.
  • Once the Filtering screen appears, you can toggle on Get Notifications for this family member when selected websites are visited, and Block to block selected websites for this family member’s profile.
  • You can also tap the appropriate pre-configured setting for the Age Level for this particular profile. You can choose from Child, Pre-Teen, and Teen; or tap Custom to manually select categories and subcategories to block. Filtered Categories include: Adult or Sexual (e.g. Pornography), Communication or Media (e.g. Social Networking), Controversial (e.g. Violence, Hate, Racism) and Shopping and Entertainment (e.g. Games, Gambling).
  • There may be instances where you may want to set exceptions to allow specific websites to be accessed or blocked. To do so, tap Set Exceptions and then add the website URL to either the Allowed List or Denied List.

Content Filtering

Moving on, you can also set up Content Filtering.

  • Setting up Content Filtering is quite straightforward. For example, you can toggle Turn On Google Safe Search to filter Google search results on your child’s phone, tablet or computer within your home network.
  • Likewise, all you need to do to restrict mature, inappropriate and offensive content on YouTube search results on your child’s devices is to toggle Turn On YouTube Restricted Mode.

App Controls

To continue, there are apps that parents disapprove of, but there are always those instances when the children try to use them anyway against their parent’s wishes. That’s when you can choose to be informed of the Inappropriate Apps Used by your children.

  • You can achieve this by tapping Set Up Now under Inappropriate App Used and then enabling Get Notifications.
  • You can then choose from the App Categories such as Games, Adult, Social Network or Chat, Shopping or Advertisement, Media/Streaming, Dating and VPN, which will send an alert once those selected apps are used by your kids on their respective devices.

Time Limits and Notifications

Even when you try to teach your kids about being responsible about their online time, it’s easier said than done. Thus, parents or guardians can schedule the hours of screen time their children are allowed each day, along with the hours when screen time is available. HNS’s Parental Controls provide both of these features and more.

  • To set up Time Limits, just tap Set Up Now to bring up Add First Rule. You can select the days for this rule and the number of hours per day that your child can use the internet.
  • You can indicate the Internet Time Limit and Time on YouTube by scrolling back and forth to see the limits available, then tap the total time per day you want to allow.
  • Once you set the limits, you may want to toggle Get Notifications to tip you off when your child reaches the limit.
  • Next, you’ll set the time period when your child can use the Internet by tapping the From and To fields, and moving the Time Wheelbar accordingly for the Beginning and Ending
  • You can opt to be informed by selecting Get Notifications when your child attempts to use the internet outside the allowed time period, as well as Block Internet Access for the child when they do.
  • Before tapping Done to finalize the rule(s), the Rule Complete screen shows a summary of the rule you’ve set, providing a clock to show the Allowed Time, the Days for which the rule is set, the Hours of Internet allowed, including any time allowed for YouTube viewing, and the Times

Connection Alerts

Last but not least, since it’s tough to keep monitoring when your child is online, tapping Trend Micro HNS’ Connection Alert to toggle it on makes it easier for parents to get notifications when their kid’s digital devices connect to the home network during a specified time period.

In the end, Trend Micro Home Network Security’s Parental Controls can assist parents in dealing with the online safety challenges all children are exposed to in the 21st century. HNS’ flexible and intuitive feature set comprised of Filtering, Inappropriate App Used, Time Limits and Connection Alerts support every parent or guardian’s goal to ensure a safe and secure internet experience for their kids. Coupled with kind face-to-face conversations, where you let your children know your care for them extends to how they use the Internet, HNS becomes your silent partner when ensuring your family’s safety.

For more information, go to Trend Micro Home Network Security.

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How to Speed Up a Slow PC Running Windows OS

By Trend Micro

Working with a slow PC is always annoying and frustrating. Enduring sudden frozen windows and stuttered animations can make you want to throw the machine out the window.

Take a deep breath, and consider these 8 tips on how to fix a slow PC running Windows.

 

 

Why is my Windows Running Slow?

First, here is a general analysis on why your Windows PC is running slow:

  • Your computer is running out of memory (RAM)
  • Your PC mode settings
  • There are too many startup items and background programs
  • Useless features or animation
  • Insufficient disk space
  • Too cluttered registry
  • Malware and Virus Infection
  • Unneeded third-party software

1. Restart your Computer

Many users are accustomed to keeping their computers running for several weeks. Their PC is either running or sleeping with the processes saved all the time. This means the running programs are occupying and filling up their RAM continuously, which can lead to the PC running extremely slowly. In addition, the computer might suffer from some bugs, which trigger programs to eat up much more RAM than they should. To avoid these troubles, restart your PC by clicking on the Windows button, selecting the ‘Power’ button, and choosing the ‘Restart’ button at least once a week.

A small hint: make sure you have saved your ongoing work before you shut down your computer.

2. Adjust setting modes

This is a very simple but often overlooked way to boost your PC’s performance. However, it sacrifices a bit of standby time. When you are not worrying about the state of charge and just pursuing maximum efficiency, you can consider opening Advanced System Setting in Windows for this trick.

Enter “Control Panel” in the Cortana search box in the taskbar. In the pop-up window, click “System,” and then click “Advanced system settings” in the left window, as shown below:

Click “Settings” in the performance bar, as shown in the following figure:

In the pop-up window, you can see that there are four setting modes, set “Adjust for best performance,” and then click OK, as shown in the following figure:

3. Disable Startup Programs

Startup items are programs that the system will run in the foreground or background once your computer is ON. When you download and install software, the “start-up” is usually a default choice. Therefore, if the software is not commonly used and you do not need to use it every time you start your PC, you can remove the check because it can slow down system speed. If you forgot to remove the check when installing the application, you can also make changes using the Task Manager.

To check and manage your startup programs, open the Task Manager (Ctrl + Alt + Del), then switch to the ‘Startup’ tab. You’ll also see the “Startup impact” of each startup program — either Low, Medium, or High. If you see “Not measured,” that’s because it was recently added and Windows hasn’t had a chance to observe the program’s behavior yet.

To prevent a program from launching on startup just right-click and choose “Disable.”

If you are not sure whether you can safely disable some programs, you can search the program online and learn about its function. If you are a little worried, you can download a PC cleaner app, which can automatically identify and classify these items and help you delete the unnecessary ones in batches. Remember to choose those apps without pop-up advertisements and hidden fees.

In addition, you can see the first tab named “Processes” in the picture above. Too many programs running simultaneously can slow down the system speed as well. Some programs may continue running in the background even after you have closed them. Under the “Processes” tab, you can select them and click ‘End task’ at the bottom right. However, be careful about this action because you might close some important processes needed to run Windows.

4. Turn off windows tips and tricks

When searching ways to speed up your PC online, your PC will ask you to disable the “Visual Effects” feature as they use up your PC’s performance. However, this operation needs you to balance the operating speed and the appearance of your PC, and even adjust those settings many times to achieve satisfying visual effects. Instead, here is an item that you can change without a hitch.

When you use a windows PC, Windows will always pay attention to what you are doing and provide tips on what you may want to do with your computer. You may find these tips unhelpful and even feel offended by its constant virtual viewing over your shoulders.

If you want to speed up your PC, you can ask Windows to stop giving you advice. To do this, click the START button, select the Settings icon, and then go to Systems > Notification & actions. Scroll down to the notifications section and uncheck the box labeled “Get tips, tricks, and suggestions as you use Windows.”

5. Run Disk Cleanup

Do not let that “Disk space is almost full” message pop up and stop your work. Too many junk files, useless big files and duplicate files usually cause insufficient disk space. To save gigabytes of disk space for things you really need, you should clean them regularly to free up space.

Here are steps on how to use the built-in Windows utility to run disk cleanup:

Press “WINDOWS + R” and enter the cleanmgr command with parameters:

cleanmgr /sageset

In the Disk Cleanup Settings window, you can find items you can clean.

Note that this operation is only the setting operation of the checked item. It has not been actually cleaned. After clicking OK, you need to press “WINDOWS + R” and enter “cleanmgr /sagerun:99”, and then it can execute specific cleanup operations.

You can also turn ON the storage sense function to remove unnecessary files automatically.

Enter Settings > System > Storage, and then turn ON the Storage sense function to allow Windows to clean up temporary files automatically. It can be set to run automatically every day, every fortnight, every month, or every two months.

Definitely, some cleanup apps can help you do the work more quickly and accurately. Besides useless files, they can even retrieve and delete similar photos. You can evaluate and download them according to your own needs.

6. Clean out your Registry

Registry is an important database, which is used to store the setting information of system and application program running in Windows. As early as Windows 3.0 introduced OLE technology, the registry has appeared. Windows NT was the first operating system to make extensive use of the registry at the system level. However, since the beginning of the Microsoft Windows 95 operating system, the registry has been a critical database that will continue to play a role in the subsequent operating systems.

The command to open the registry is:

Regedit or regedit.exe, regedt32 or regedt32.exe

Under normal circumstances, you can click the operation in the START menu (WINDOWS + R), and then enter regedit or regedit.exe and click OK to open the registry editor of Windows operating system.

The registry is a very messy thing. For example, when a program is uninstalled, the program’s settings are not always cleared in the registry. So over time, it will be filled with various outdated settings. This may lead to poor performance of your PC system.

A word of caution: Editing the registry manually is risky. A mistake can lead to system-level interruptions. Therefore, to clean the registry, it is recommended that a professional registry cleaner is used.

7. Malware and Virus Infection

As we all know, malware and viruses will infect the computer and make it run more sluggishly. There are a large number of antivirus apps in the marketplace. Trend Micro offers several options to consider.

8. Disable third-party services  

If you installed a lot of software on your PC, the system may become chaotic and some unexpected problems might occur. For example, several security applications are running at the same time can create conflicts that make the system misbehave. You can disable all third-party software services and only keep the system itself. The system status will also be called “Clean Boot.”

Here is how to perform a clean boot of Windows:

Press “WINDOWS + R” and type “msconfig”, then click OK. Open System Configuration, go to the Services tab and put a tick in the “Hide all Microsoft services” box at the bottom left before choosing the items and hitting Disable all.

We hope the listed solutions can help you boost your PC performance conveniently. Manually checking what is wrong with your Windows can be time-consuming and painstaking. When those irritating system messages pop up and interfere with your work, it is time to turn to a trusted all-in-one system care utility like Cleaner One. By employing this productive worker, you can retrieve and delete unnecessary items, have less clutter, make your computer more efficient, and optimize your Windows OS with just a few clicks. Why not give it a go?

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You’re In Safe Hands with Trend Micro Home Network Security

By Trend Micro

A three-part series on using Home Network Security to protect your home

Your home should be a haven that protects you. In the cyber age, however, your router, computers, and TVs, your game consoles and smart devices, are continuously connected to the internet and run the risk of being hacked—usually when you least expect it and often without your knowledge. Not only can cybercriminals invade your privacy, they can steal your data, your money and even your identity—if you don’t put the appropriate security measures in place.

Trend Micro Home Network Security (HNS) is specifically designed to be that key security measure for your home network. Attach the HNS station to your router, download and install the management app, pair them up, and HNS immediately begins protecting all the connected devices in your home against a wide variety of threats. These include network intrusions, risky remote connections, phishing, ransomware, harmful websites and dangerous downloads.

Though setup, configuration, monitoring, and maintenance are pretty straightforward, to get the most out of HNS, we’ve written a three-part series to teach you how to maximize its use:

  • Part 1 of the series centers on initial setup and configuration. Choose the right security settings in HNS to maximize its effectiveness in your network.
  • Part 2 is devoted to configuring Parental Controls to best fit your family.
  • Part 3 targets some best practices for daily and weekly monitoring and maintenance over time.

Sound good? Let’s get started with Part 1!

Part 1: Home Network Security: Setup and Configuration

Once you take the Home Network Security Station out of its box, setup and connection is quick and easy:

  1. Plug the Power and the Ethernet cables provided into the station.
  2. Plug the Ethernet cable into your router and then the power adapter into an outlet.
  3. Watch for the green blinking light while you connect your smartphone to the same network via WiFi. This indicates it’s ready to activate.
  4. Download the Home Network Security app from Google Play or Apple App Store and install it.
  5. When prompted, enter your 16-character Pairing Code in the screen, provided in your box and on the back of your HNS Station.
  6. Upon the Connection Successful message, sign into your Trend Micro Account to complete activation.
  7. HNS will register to your Account and automatically scan your network for connected devices. You’re already protected!

Configuration Modes

Trend Micro’s Home Network Security station is designed to be a Plug-n-Protect device. Upon being connected to your router, it will attempt to automatically sense and enable the optimal Mode.

However, if you are experiencing network instability or connection issues, you can also choose the Mode manually from one of four Modes available for the best performance with your particular router. In order to select the correct Mode, you should first determine your router’s optimal Mode. Go to the HNS eSupport website to check the compatibility of your router or to search for its brand and model. The optimal Mode is indicated for tested routers.

While most routers support the default setting automatically, a small number may require manual setup. An even smaller number are not compatible with Trend Micro Home Network Security.

Some additional information about HNS’s station Modes:

  • Modes 1-3 do not require any changes to your router.
  • A 4th DHCP Mode allows you to configure Home Network Security as a DHCP Server (which assigns IP addresses to your devices on the network) but this requires you to first disable your router’s DHCP server. You can find details about it on the HNS DHCP eSupport page.

If you change the mode, run a Test Status check 5 minutes after changing the settings.

Off to a Good Start

As mentioned, after the initial setup, Trend Micro Home Network Security automatically does a network check to see what devices are on your network. (As part of its improved device recognition in version 2.5, released in November 2019, HNS offers more than 150 device icons to help make managing your devices even easier.) If you tap the View Devices button in the resulting popup, HNS provides you with a list of All Devices on the network. By default these online devices are Unassigned. You can create family member profiles, then assign specific devices to each family member later on. (Further information regarding Family Profiles will be discussed in Part 2 of this article series.)

At any time, tap Check Devices to initiate a manual security scan. Once the scan ends, you may see Action Required items displayed in the Dashboard indicator. Tap them to review them. The Action Required screen indicates any security issues that have been discovered. When you tap the panel, you will be able to obtain the Issue Details and read the Potential Risk description to better understand the issue and what you can do to resolve it—or you can also tap Skip for Now to skip the remediation process.

If you decide to proceed with remediation, the HNS App loads your mobile browser and takes you to the Trend Micro eSupport site, which provides more details on the issue. You can scroll through the page to learn more about the possible risks it poses, what you can do to prevent the problem from happening in the future, and places to go for more answers to any questions you may have.

Back in the Dashboard, you can review the HNS Summary protection results in the Security, Parental Controls, Family Members, Top Attacked Devices, and Network Usage panels. You can either tap individual items—e.g., Vulnerability Found, Network Attacks, Web Threats Blocked, etc.—to reveal information on the various threats by device; or you can tap individual panels to show additional details about particular attacks or threats. For a more detailed look, you can check the Timeline to review individual events, which can be filtered by type, such as Security, Parental Controls, Connections, Action Required and System.

Recommended Network and Security Settings

There are a number of useful features that are disabled by default. You can enable these features to heighten your home network protection and maximize user convenience.

  • New Device Approval asks for your permission to approve network access when a new device attempts to join your home network. This component gives you control over the devices that are allowed access to your home network.
  • Remote Access Protection limits remote desktop programs from connecting to your devices. This feature prevents Tech support scams that usually begin with fraudulent phone calls, or infected websites with malicious and fake popups, which can lead to fraudsters installing remote access software on the victim’s computer to gain access to its content. Those working from home who need to use remote access programs need not worry because they can set exceptions for their specific device and app.
  • Voice Control lets you issue voice commands to Alexa to perform specific functions on HNS. You can conduct a scan, obtain your home network’s security status, pause internet usage, disable internet access for a user, and so on.
  • Router Access Protection prevents malicious router attacks by blocking unauthorized access to your Primary Router’s Admin Console.
      1. Ad Block lets you filter out unwanted ads on all your connected devices for privacy protection and a better web browsing experience.
      2. Early Access Program features let you try the latest protection from HNS, while providing feedback to Trend Micro to help these features improve and evolve.
      3. Cyberattack Shield proactively protects all the devices in your home network from threat outbreaks by remotely deploying firewall policies.

For now, this should be enough to get you off to a good start with Trend Micro Home Network Security. Watch for Part 2 of our HNS Series, where we help you create profiles for family members and set up Parental Controls.

For more information about HNS, go to Trend Micro Home Network Security. For more online support, go to Trend Micro Home Network Security eSupport.

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