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A Canadian man who says he’s been falsely charged with orchestrating a complex e-commerce scam is seeking to clear his name. His case appears to involve “triangulation fraud,” which occurs when a consumer purchases something online — from a seller on Amazon or eBay, for example — but the seller doesn’t actually own the item for sale. Instead, the seller purchases the item from an online retailer using stolen payment card data. In this scam, the unwitting buyer pays the scammer and receives what they ordered, and very often the only party left to dispute the transaction is the owner of the stolen payment card.
Triangulation fraud. Image: eBay Enterprise.
Timothy Barker, 56, was until recently a Band Manager at Duncan’s First Nation, a First Nation in northwestern Alberta, Canada. A Band Manager is responsible for overseeing the delivery of all Band programs, including community health services, education, housing, social assistance, and administration.
Barker told KrebsOnSecurity that during the week of March 31, 2023 he and the director of the Band’s daycare program discussed the need to purchase items for the community before the program’s budget expired for the year.
“There was a rush to purchase items on the Fiscal Year 2023 timeline as the year ended on March 31,” Barker recalled.
Barker said he bought seven “Step2 All Around Playtime Patio with Canopy” sets from a seller on Amazon.ca, using his payment card on file to pay nearly $2,000 for the items.
On the morning of April 7, Barker’s Facebook account received several nasty messages from an Ontario woman he’d never met. She demanded to know why he’d hacked her Walmart account and used it to buy things that were being shipped to his residence. Barker shared a follow-up message from the woman, who later apologized for losing her temper.
One of several messages from the Ontario woman whose Walmart account was used to purchase the goods that Barker ordered from Amazon.
“If this is not the person who did this to me, I’m sorry, I’m pissed,” the lady from Ontario said. “This order is being delivered April 14th to the address above. If not you, then someone who has the same name. Now I feel foolish.”
On April 12, 2023, before the Amazon purchases had even arrived at his home, Barker received a call from an investigator with the Royal Canadian Mounted Police (RCMP), who said Barker urgently needed to come down to the local RCMP office for an interview related to “an investigation.” Barker said the officer wouldn’t elaborate at the time on the nature of the investigation, and that he told the officer he was in Halifax for several days but could meet after his return home.
According to Barker, the investigator visited his home anyway the following day and began questioning his wife, asking about his whereabouts, his work, and when he might return home.
On April 14, six boxes arrived to partially fulfill his Amazon order; another box was delayed, and the Amazon.ca seller he’d purchased from said the remaining box was expected to ship the following week. Barker said he was confused because all six boxes came from Walmart instead of Amazon, and the shipping labels had his name and address on them but carried a contact phone number in Mexico.
Three days later, the investigator called again, demanding he submit to an interview.
“He then asked where my wife was and what her name is,” Barker said. “He wanted to know her itinerary for the day. I am now alarmed and frightened — this doesn’t feel right.”
Barker said he inquired with a local attorney about a consultation, but that the RCMP investigator showed up at his house before he could speak to the lawyer. The investigator began taking pictures of the boxes from his Amazon order.
“The [investigator] derisively asked why would anyone order so many play sets?” Barker said. “I started to give the very logical answer that we are helping families improve their children’s home life and learning for toddlers when he cut me off and gave the little speech about giving a statement after my arrest. He finally told me that he believes that I used someone’s credit card in Ontario to purchase the Walmart products.”
Eager to clear his name, Barker said he shared with the police copies of his credit card bills and purchase history at Amazon. But on April 21, the investigator called again to say he was coming to arrest Barker for theft.
“He said that if I was home at five o’clock then he would serve the papers at the house and it would go easy and I wouldn’t have to go to the station,” Barker recalled. “If I wasn’t home, then he would send a search team to locate me and drag me to the station. He said he would kick the door down if I didn’t answer my phone. He said he had every right to break our door down.”
Barker said he briefly conferred with an attorney about how to handle the arrest. Later that evening, the RCMP arrived with five squad cars and six officers.
“I asked if handcuffs were necessary – there is no danger of violence,” Barker said. “I was going to cooperate. His response was to turn me around and cuff me. He walked me outside and stood me beside the car for a full 4 or 5 minutes in full view of all the neighbors.”
Barker believes he and the Ontario woman are both victims of triangulation fraud, and that someone likely hacked the Ontario woman’s Walmart account and added his name and address as a recipient.
But he says he has since lost his job as a result of the arrest, and now he can’t find new employment because he has a criminal record. Barker’s former employer — Duncan’s First Nation — did not respond to requests for comment.
“In Canada, a criminal record is not a record of conviction, it’s a record of charges and that’s why I can’t work now,” Barker said. “Potential employers never find out what the nature of it is, they just find out that I have a criminal arrest record.”
Barker said that right after his arrest, the RCMP called the Ontario woman and told her they’d solved the crime and arrested the perpetrator.
“They even told her my employer had put me on administrative leave,” he said. “Surely, they’re not allowed to do that.”
Contacted by KrebsOnSecurity, the woman whose Walmart account was used to fraudulently purchase the child play sets said she’s not convinced this was a case of triangulation fraud. She declined to elaborate on why she believed this, other than to say the police told her Barker was a bad guy.
“I don’t think triangulation fraud was used in this case,” she said. “My actual Walmart.ca account was hacked and an order was placed on my account, using my credit card. The only thing Mr. Barker did was to order the item to be delivered to his address in Alberta.”
Barker shared with this author all of the documentation he gave to the RCMP, including screenshots of his Amazon.ca account showing that the items in dispute were sold by a seller named “Adavio,” and that the merchant behind this name was based in Turkey.
That Adavio account belongs to a young computer engineering student and “SEO expert” based in Adana, Turkey who did not respond to requests for comment.
Amazon.ca said it conducted an investigation and found that Mr. Barker never filed a complaint about the seller or transaction in question. The company noted that Adavio currently has a feedback rating of 4.5 stars out of 5.
“Amazon works hard to provide customers with a great experience and it’s our commitment to go above and beyond to make things right for customers,” Amazon.ca said in a written statement. “If a customer has an issue with an order, they may flag to Amazon through our Customer Service page.”
Barker said when he went to file a complaint with Amazon last year he could no longer find the Adavio account on the website, and that the site didn’t have a category for the type of complaint he wanted to file.
When he first approached KrebsOnSecurity about his plight last summer, Barker said he didn’t want any media attention to derail the chances of having his day in court, and confronting the RCMP investigator with evidence proving that he was being wrongfully prosecuted and maligned.
But a week before his court date arrived at the end of November 2023, prosecutors announced the charges against him would be stayed, meaning they had no immediate plans to prosecute the case further but that the investigation could still be reopened at some point in the future.
The RCMP declined to comment for this story, other than to confirm they had issued a stay of proceedings in the case.
Barker says the stay has left him in legal limbo — denying him the ability to clear his name, while giving the RCMP a free pass for a botched investigation. He says he has considered suing the investigating officer for defamation, but has been told by his attorney that the bar for success in such cases against the government is extremely high.
“I’m a 56-year-old law-abiding citizen, and I haven’t broken any laws,” Barker said, wondering aloud who would be stupid enough to use someone else’s credit card and have the stolen items shipped directly to their home.
“Their putting a stay on the proceedings without giving any evidence or explanation allows them to cover up bad police work,” he said. “It’s all so stupid.”
Triangulation fraud is hardly a new thing. KrebsOnSecurity first wrote about it from an e-commerce vendor’s perspective in 2015, but the scam predates that story by many years and is now a well-understood problem. The Canadian authorities should either let Mr. Barker have his day in court, or drop the charges altogether.
It’s easy to imagine where we would be without women in technology.
We’d be poorer for it.
With Mother’s Day upon us, I couldn’t help but think once more about the stark employment figures I shared in my International Women’s Day blog just a few weeks ago. Millions of women have involuntarily left the workforce at a much higher rate than men during the pandemic—with roughly one third of women in the U.S. aged 25-44 citing that childcare was the reason for that unemployment.
Reflecting on this further, I thought about the women in technology who’ve left their positions during this past year. It’s a loss of talent and capability that’s set back decades of advances by trailblazing women who not only shine in their field yet also do so in male-dominated realms of study, research, and employment.
So as we look ahead to recovery, we should also look back. By celebrating just a few of the women in technology who shaped our world today, women who truly are “mothers of invention,” perhaps we can remember just how vital women are in our field—and how we should double down on our efforts to welcome them back.
Imagine a time when the term “software engineering” wasn’t recognized, even though it was crucial to us landing on the moon.
Such were the days when Margaret Hamilton began her work at Massachusetts Institute of Technology (MIT) as a job to support her family while her husband went to law school at Harvard. This was in 1959 and would introduce her to Edward Lorenz, the father of chaos theory, and put her on the path to help humanity set its first footsteps on the moon.
It was her work and her code that developed a software-driven system that warned astronauts of in-flight emergencies, an advance she credits her young daughter for inspiring, as recounted in this interview:
Often in the evening or at weekends I would bring my young daughter, Lauren, into work with me. One day, she was with me when I was doing a simulation of a mission to the moon. She liked to imitate me – playing astronaut. She started hitting keys and all of a sudden, the simulation started. Then she pressed other keys and the simulation crashed … I thought: my God – this could inadvertently happen in a real mission.
I suggested a program change to prevent a prelaunch program being selected during flight. But the higher-ups at MIT and NASA said the astronauts were too well trained to make such a mistake. Midcourse on the very next mission, Apollo 8, one of the astronauts on board accidentally did exactly what Lauren had done. The Lauren bug! It created much havoc and required the mission to be reconfigured. After that, they let me put the program change in, all right.
When you search online, you have this woman to thank.
A true pioneer, Karen Spärck Jones worked at Cambridge, during which time she developed the algorithm for deriving a statistic known as “term frequency–inverse document frequency” (TFIDF). In lay terms, TFIDF determines how important a word is relative to the document or collection of terms in which it is found. Sound familiar? It should, as her work forms the basis of practically every search engine today.
Spärck Jones remained outspoken with regards to what she referred to as “professionalism” in technology. This had two layers: the first being the technical efficacy of a solution, the second being the rationale for even doing it in the first place. In her words,
“[T]o be a proper professional you need to think about the context and motivation and justifications of what you’re doing … You don’t need a fundamental philosophical discussion every time you put finger to keyboard, but as computing is spreading so far into people’s lives you need to think about these things.”
Her vision for computing and her hands-on work led to development of COBOL, a programming language still in use today. Driving that vision was the belief that human language could be used as the basis for a programming language, making it more accessible, particularly for business use. The result was the FLOW-MATIC programming language, which was later developed into COBOL, a language that is estimated to be used in 95% of ATM card swipes.
During her time as a naval officer, she helped transform centralized Defense Department systems into smaller, distributed networks akin to the internet we now know and use. At her retirement near the age of 80, she went to work in the private sector where she held the role of full-time senior consultant until her passing at age 85. This 1983 profile of her, aired when she was 76, is certainly worth a watch.
Quite plainly, Perlman’s work paved the way for the routing protocols that underpin the modern internet.
Prior to Perlman’s work, as networks grew and accordingly became more complex, data would often flow into loops that prevented them from reaching their intended destination. Enter her creation of the Spanning Tree Protocol (STP), which can handle large clouds of computers and network devices. While its since evolved, the concept of an adaptive network remains squarely in place.
Another advance of hers was introducing computer programming to young children aged 3 to 5 back in the 1970s. While working at MIT’s LOGO Lab, she created TORTIS (Toddler’s Own Recursive Turtle Interpreter System), which used buttons from programming and allowed for experimentation with a robotic turtle that would follow a toddler’s commands. In the abstract for her paper that documented the work, she emphasized what she felt was a vital point, “Most important of all, it should teach that learning is fun.”
These women have led and inspired, and likewise it’s on all of us in technology to build on the advances they made possible through both our work and the workplace cultures we foster—particularly as we begin our recovery from this pandemic.
One of the many reasons I’m proud to be a part of McAfee is our Women in Security (WISE) community. It’s truly a forward-thinking program, which we introduced to enrich and support women in the tech sector through mentorship programs and professional development conferences. It’s one of the several, tangible ways we actively strive for a vibrant and diverse culture at McAfee.
Another powerful voice for women in tech is AnitaB.org, which supports women in technical fields, as well as the organizations that employ them and the academic institutions training the next generation. A full roster of programs help women grow, learn, and develop their highest potential.
And for looking forward yet further, there’s Girls Who Code, which is building the next generation of female engineers and technologists. Their data shows why this is so vital. They found that 66 percent of girls aged six to 12 show interest in computing, but that drops to 32 percent for girls aged 13 to 17, and then plummets to only 4 percent for college freshmen. Accordingly, they support several programs for school-aged girls from third grade up through senior year of high school, help educators and communities launch clubs, and advocate for women in their field through their work in public policy and research.
And that’s just for starters. For an overview of yet more organizations where you can get involved, check out this list of 16 organizations for women in tech—all of which help us realize a better world with women in technology.
The post The Mothers of Invention: Women Who Blazed the Trail in Technology appeared first on McAfee Blogs.
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