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Roughly nine years ago, KrebsOnSecurity profiled a Pakistan-based cybercrime group called “The Manipulaters,” a sprawling web hosting network of phishing and spam delivery platforms. In January 2024, The Manipulaters pleaded with this author to unpublish previous stories about their work, claiming the group had turned over a new leaf and gone legitimate. But new research suggests that while they have improved the quality of their products and services, these nitwits still fail spectacularly at hiding their illegal activities.
In May 2015, KrebsOnSecurity published a brief writeup about the brazen Manipulaters team, noting that they openly operated hundreds of web sites selling tools designed to trick people into giving up usernames and passwords, or deploying malicious software on their PCs.
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold on the domain heartsender,com. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed as long as possible. Image: DomainTools.
The core brand of The Manipulaters has long been a shared cybercriminal identity named “Saim Raza,” who for the past decade has peddled a popular spamming and phishing service variously called “Fudtools,” “Fudpage,” “Fudsender,” “FudCo,” etc. The term “FUD” in those names stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
A September 2021 story here checked in on The Manipulaters, and found that Saim Raza and company were prospering under their FudCo brands, which they secretly managed from a front company called We Code Solutions.
That piece worked backwards from all of the known Saim Raza email addresses to identify Facebook profiles for multiple We Code Solutions employees, many of whom could be seen celebrating company anniversaries gathered around a giant cake with the words “FudCo” painted in icing.
Since that story ran, KrebsOnSecurity has heard from this Saim Raza identity on two occasions. The first was in the weeks following the Sept. 2021 piece, when one of Saim Raza’s known email addresses — bluebtcus@gmail.com — pleaded to have the story taken down.
“Hello, we already leave that fud etc before year,” the Saim Raza identity wrote. “Why you post us? Why you destroy our lifes? We never harm anyone. Please remove it.”
Not wishing to be manipulated by a phishing gang, KrebsOnSecurity ignored those entreaties. But on Jan. 14, 2024, KrebsOnSecurity heard from the same bluebtcus@gmail.com address, apropos of nothing.
“Please remove this article,” Sam Raza wrote, linking to the 2021 profile. “Please already my police register case on me. I already leave everything.”
Asked to elaborate on the police investigation, Saim Raza said they were freshly released from jail.
“I was there many days,” the reply explained. “Now back after bail. Now I want to start my new work.”
Exactly what that “new work” might entail, Saim Raza wouldn’t say. But a new report from researchers at DomainTools.com finds that several computers associated with The Manipulaters have been massively hacked by malicious data- and password-snarfing malware for quite some time.
DomainTools says the malware infections on Manipulaters PCs exposed “vast swaths of account-related data along with an outline of the group’s membership, operations, and position in the broader underground economy.”
“Curiously, the large subset of identified Manipulaters customers appear to be compromised by the same stealer malware,” DomainTools wrote. “All observed customer malware infections began after the initial compromise of Manipulaters PCs, which raises a number of questions regarding the origin of those infections.”
A number of questions, indeed. The core Manipulaters product these days is a spam delivery service called HeartSender, whose homepage openly advertises phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
A screenshot of the homepage of HeartSender 4 displays an IP address tied to fudtoolshop@gmail.com. Image: DomainTools.
HeartSender customers can interact with the subscription service via the website, but the product appears to be far more effective and user-friendly if one downloads HeartSender as a Windows executable program. Whether that HeartSender program was somehow compromised and used to infect the service’s customers is unknown.
However, DomainTools also found the hosted version of HeartSender service leaks an extraordinary amount of user information that probably is not intended to be publicly accessible. Apparently, the HeartSender web interface has several webpages that are accessible to unauthenticated users, exposing customer credentials along with support requests to HeartSender developers.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table “User Feedbacks” (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain. Given the risk for abuse, this domain will not be published.”
This is hardly the first time The Manipulaters have shot themselves in the foot. In 2019, The Manipulaters failed to renew their core domain name — manipulaters[.]com — the same one tied to so many of the company’s past and current business operations. That domain was quickly scooped up by Scylla Intel, a cyber intelligence firm that focuses on connecting cybercriminals to their real-life identities.
Currently, The Manipulaters seem focused on building out and supporting HeartSender, which specializes in spam and email-to-SMS spamming services.
“The Manipulaters’ newfound interest in email-to-SMS spam could be in response to the massive increase in smishing activity impersonating the USPS,” DomainTools wrote. “Proofs posted on HeartSender’s Telegram channel contain numerous references to postal service impersonation, including proving delivery of USPS-themed phishing lures and the sale of a USPS phishing kit.”
Reached via email, the Saim Raza identity declined to respond to questions about the DomainTools findings.
“First [of] all we never work on virus or compromised computer etc,” Raza replied. “If you want to write like that fake go ahead. Second I leave country already. If someone bind anything with exe file and spread on internet its not my fault.”
Asked why they left Pakistan, Saim Raza said the authorities there just wanted to shake them down.
“After your article our police put FIR on my [identity],” Saim Raza explained. “FIR” in this case stands for “First Information Report,” which is the initial complaint in the criminal justice system of Pakistan.
“They only get money from me nothing else,” Saim Raza continued. “Now some officers ask for money again again. Brother, there is no good law in Pakistan just they need money.”
Saim Raza has a history of being slippery with the truth, so who knows whether The Manipulaters and/or its leaders have in fact fled Pakistan (it may be more of an extended vacation abroad). With any luck, these guys will soon venture into a more Western-friendly, “good law” nation and receive a warm welcome by the local authorities.
Microsoft Corp. today pushed software updates to plug more than 70 security holes in its Windows operating systems and related products, including two zero-day vulnerabilities that are already being exploited in active attacks.
Top of the heap on this Fat Patch Tuesday is CVE-2024-21412, a “security feature bypass” in the way Windows handles Internet Shortcut Files that Microsoft says is being targeted in active exploits. Redmond’s advisory for this bug says an attacker would need to convince or trick a user into opening a malicious shortcut file.
Researchers at Trend Micro have tied the ongoing exploitation of CVE-2024-21412 to an advanced persistent threat group dubbed “Water Hydra,” which they say has being using the vulnerability to execute a malicious Microsoft Installer File (.msi) that in turn unloads a remote access trojan (RAT) onto infected Windows systems.
The other zero-day flaw is CVE-2024-21351, another security feature bypass — this one in the built-in Windows SmartScreen component that tries to screen out potentially malicious files downloaded from the Web. Kevin Breen at Immersive Labs says it’s important to note that this vulnerability alone is not enough for an attacker to compromise a user’s workstation, and instead would likely be used in conjunction with something like a spear phishing attack that delivers a malicious file.
Satnam Narang, senior staff research engineer at Tenable, said this is the fifth vulnerability in Windows SmartScreen patched since 2022 and all five have been exploited in the wild as zero-days. They include CVE-2022-44698 in December 2022, CVE-2023-24880 in March 2023, CVE-2023-32049 in July 2023 and CVE-2023-36025 in November 2023.
Narang called special attention to CVE-2024-21410, an “elevation of privilege” bug in Microsoft Exchange Server that Microsoft says is likely to be exploited by attackers. Attacks on this flaw would lead to the disclosure of NTLM hashes, which could be leveraged as part of an NTLM relay or “pass the hash” attack, which lets an attacker masquerade as a legitimate user without ever having to log in.
“We know that flaws that can disclose sensitive information like NTLM hashes are very valuable to attackers,” Narang said. “A Russian-based threat actor leveraged a similar vulnerability to carry out attacks – CVE-2023-23397 is an Elevation of Privilege vulnerability in Microsoft Outlook patched in March 2023.”
Microsoft notes that prior to its Exchange Server 2019 Cumulative Update 14 (CU14), a security feature called Extended Protection for Authentication (EPA), which provides NTLM credential relay protections, was not enabled by default.
“Going forward, CU14 enables this by default on Exchange servers, which is why it is important to upgrade,” Narang said.
Rapid7’s lead software engineer Adam Barnett highlighted CVE-2024-21413, a critical remote code execution bug in Microsoft Office that could be exploited just by viewing a specially-crafted message in the Outlook Preview pane.
“Microsoft Office typically shields users from a variety of attacks by opening files with Mark of the Web in Protected View, which means Office will render the document without fetching potentially malicious external resources,” Barnett said. “CVE-2024-21413 is a critical RCE vulnerability in Office which allows an attacker to cause a file to open in editing mode as though the user had agreed to trust the file.”
Barnett stressed that administrators responsible for Office 2016 installations who apply patches outside of Microsoft Update should note the advisory lists no fewer than five separate patches which must be installed to achieve remediation of CVE-2024-21413; individual update knowledge base (KB) articles further note that partially-patched Office installations will be blocked from starting until the correct combination of patches has been installed.
It’s a good idea for Windows end-users to stay current with security updates from Microsoft, which can quickly pile up otherwise. That doesn’t mean you have to install them on Patch Tuesday. Indeed, waiting a day or three before updating is a sane response, given that sometimes updates go awry and usually within a few days Microsoft has fixed any issues with its patches. It’s also smart to back up your data and/or image your Windows drive before applying new updates.
For a more detailed breakdown of the individual flaws addressed by Microsoft today, check out the SANS Internet Storm Center’s list. For those admins responsible for maintaining larger Windows environments, it often pays to keep an eye on Askwoody.com, which frequently points out when specific Microsoft updates are creating problems for a number of users.
Microsoft on Tuesday released updates to quash at least 74 security bugs in its Windows operating systems and software. Two of those flaws are already being actively attacked, including an especially severe weakness in Microsoft Outlook that can be exploited without any user interaction.
The Outlook vulnerability (CVE-2023-23397) affects all versions of Microsoft Outlook from 2013 to the newest. Microsoft said it has seen evidence that attackers are exploiting this flaw, which can be done without any user interaction by sending a booby-trapped email that triggers automatically when retrieved by the email server — before the email is even viewed in the Preview Pane.
While CVE-2023-23397 is labeled as an “Elevation of Privilege” vulnerability, that label doesn’t accurately reflect its severity, said Kevin Breen, director of cyber threat research at Immersive Labs.
Known as an NTLM relay attack, it allows an attacker to get someone’s NTLM hash [Windows account password] and use it in an attack commonly referred to as “Pass The Hash.”
“The vulnerability effectively lets the attacker authenticate as a trusted individual without having to know the person’s password,” Breen said. “This is on par with an attacker having a valid password with access to an organization’s systems.”
Security firm Rapid7 points out that this bug affects self-hosted versions of Outlook like Microsoft 365 Apps for Enterprise, but Microsoft-hosted online services like Microsoft 365 are not vulnerable.
The other zero-day flaw being actively exploited in the wild — CVE-2023-24880 — is a “Security Feature Bypass” in Windows SmartScreen, part of Microsoft’s slate of endpoint protection tools.
Patch management vendor Action1 notes that the exploit for this bug is low in complexity and requires no special privileges. But it does require some user interaction, and can’t be used to gain access to private information or privileges. However, the flaw can allow other malicious code to run without being detected by SmartScreen reputation checks.
Dustin Childs, head of threat awareness at Trend Micro’s Zero Day Initiative, said CVE-2023-24880 allows attackers to create files that would bypass Mark of the Web (MOTW) defenses.
“Protective measures like SmartScreen and Protected View in Microsoft Office rely on MOTW, so bypassing these makes it easier for threat actors to spread malware via crafted documents and other infected files that would otherwise be stopped by SmartScreen,” Childs said.
Seven other vulnerabilities Microsoft patched this week earned its most-dire “critical” severity label, meaning the updates address security holes that could be exploited to give the attacker full, remote control over a Windows host with little or no interaction from the user.
Also this week, Adobe released eight patches addressing a whopping 105 security holes across a variety of products, including Adobe Photoshop, Cold Fusion, Experience Manager, Dimension, Commerce, Magento, Substance 3D Stager, Cloud Desktop Application, and Illustrator.
For a more granular rundown on the updates released today, see the SANS Internet Storm Center roundup. If today’s updates cause any stability or usability issues in Windows, AskWoody.com will likely have the lowdown on that.
Please consider backing up your data and/or imaging your system before applying any updates. And feel free to sound off in the comments if you experience any problems as a result of these patches.
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