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Phony Valentines: Online Dating Scams and How to Spot Them

By McAfee

For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets. 

According to the U.S. Federal Trade Commission (FTC), the reported costs of online romance scams jumped 50% from 2019 to 2020, to the tune of $304 million. And that’s not entirely because 2020 was a pandemic year. From 2016 to 2020, the volume of reported cases tripled, while reported losses nearly quadrupled. Over that period, online romance scams are not only becoming more common, but they’re also becoming more costly.

 

How do online dating and romance scams get started? 

Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.  

With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization, or working in the sort of jobs that would prevent them from otherwise easily meeting up in person. 

With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay: 

  • For a plane ticket or other travel expenses. 
  • For medical expenses. 
  • Customs fees to retrieve something. 
  • Gambling debts. 
  • A visa or other official travel documents. 

The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help. 

Common types of online dating scams 

People who have filed fraud reports say they’ve paid their scammer in a few typical ways.  

One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge. 

Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all. 

One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends. 

How Do You Avoid Getting Tangled Up in an Online Dating or Romance Scam? 

When it comes to meeting new people online, the FTC suggests the following: 

  • Never send money or gifts to someone you haven’t met in person—even if they send you money first. 
  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So pay attention if your friends or family are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up. 

Protecting Yourself Further From Scams on Your Social Media Accounts 

As mentioned above, some romance scammers troll social media and reach out through a direct message or friend request. With that, there are three things you can do to cut down your chances of getting caught up with a scammer: 

1. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit. 

2. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests. 

3. Protect yourself and your devices

Security software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must. 

Put an End to it 

If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel. 

Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud 

If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.  

Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too. 

The post Phony Valentines: Online Dating Scams and How to Spot Them appeared first on McAfee Blog.

9 Tips to Help Kids Avoid Popular App Scams

By Toni Birdsong

 There’s a lot of conversation going on right now around digital apps; only it’s not about TikTok or Twitch. Instead, it’s about the spike in the number of app scams taking place every day—many of them impacting younger consumers. 

In a recent report from The Washington Post, nearly two percent of the apps downloaded from the Apple store in a single day were scams costing consumers an estimated $48 million. A similar report this week in Tech Republic estimates more than 170 Android apps, including 25 on Google Play, have attempted to scam people by offering cryptomining services for a fee but then failing to deliver. Scam reports can also be attributed to side-loaded apps, which are apps installed from unofficial sources online.  

While the scam structures vary, the most popular ones pose as legitimate brands such as Amazon or Samsung, persuading users to download apps they don’t need. Other scams use misleading tactics, manipulate ratings and reviews, and trick people into paying for something accidentally. 

Teens targeted  

Scams that target teens abound online because hackers assume younger consumers are more impulsive and casual about their online privacy. According to the Better Business Bureau, scams targeting teens include social media scams used to collect personal info for identity theft. Others include bogus auctions for luxury goods, scholarships and job offer scams, and promises of free items such as cell phones.  

Dating and Security Apps

Some of the most popular scams can be found in fraudulent dating apps, according to the report. The Federal Trade Commission stated that consumers reported a record $304 million lost to romance scams in 2020, a number that has spiked since the pandemic. While some scams look like legit dating apps, others surface in hangout apps such as Clubhouse, Google Hangouts, or seemingly harmless apps like Words with Friends. 

App scams have been discovered embedded in spying and internet security apps. Ironically, several of those have been in alleged VPN (Virtual Private Network) apps that promised privacy but instead collected sensitive user data.  

Cash and Gaming Apps 

Consumers, especially kids, can be scammed through peer-to-peer cash apps, such as Venmo or Zelle. Because cash apps require users to link to a personal bank account directly, scammers can easily sell you goods or befriend you to send money only to delete their accounts and disappear.  

Likewise, downloadable gaming apps can contain scams that offer free in-game currency. By clicking on a link and entering a username, password, gamers are promised free currency—only it never shows up in their account.   

While the debate continues over how to improve both Apple and Google Play’s app security standards, for now, anyone downloading an app is at risk to some degree.  

So how can you be sure your family’s apps are safe to use? While it’s getting harder to discern, there are some key steps you can take to reduce your risk.  

9 Tips for Avoiding an App Scams

  1. Understand the risk. Making the threat real and believing a scam can happen to you is a significant step in safeguarding your family. This includes taking the time to discuss current digital threats and leveling up mobile security wherever possible.  
  2. Do your homework. Read app reviews. If an app is sketchy in any way, users will be vocal in the app review section. In addition, do an online search of the app to see what consumers and other watchdog agencies such as the BBB say about the app. Check BBB Scam Tracker to see if others have been duped. 
  3. Safeguard personal data. Remind kids not to share their email, address, or other information. Pop-ups, trendy quizzes, and links websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack. 
  4. Maximize security. When using cash apps, turn on additional security features such as multi-factor authentication, creating a PIN, or using fingerprint recognition. 
  5. Pay attention to permissions. Apps often ask for access to certain features on your device, such as the camera, phone, or your contacts. Sometimes the ask is legit; other times, it’s just a ruse to gain access to your personal information. Stop to examine the request and why the information is needed.   
  6. Subscribe to a mobile antivirus program. Just like computers, mobile devices can be infected with viruses and malware. Protect mobile devices by subscribing to a mobile antivirus product, such as McAfee Mobile Security, which includes safe browsing, scanning for malicious apps, and locating your device if it is lost or stolen.  
  7. Only connect with people you know. When using cash apps, only exchange money with people you know. Unlike an insured bank, P2P apps do not refund the money you’ve paid out accidentally or in a scam scenario and hold users 100% responsible for transfers. 
  8. Slow down and verify details of a transfer. There could be dozens of name variations to choose from in a cash app’s directory, so be sure to select the correct recipient. Also, verify with your bank that each P2P transaction registers. 
  9. Use a VPN. When using cash apps, or downloading any apps, avoid public Wi-Fi transfers. Public Wi-Fi is susceptible to hackers trying to access valuable personal information. If you must use public Wi-Fi, consider using a verified and trustedVirtual Private Network (VPN). 

No app is 100 percent safe. All have security loopholes and user behavior can make them vulnerable to a wide range of scams. However, by staying aware, using the right tools, and being wise with your clicks, your family can enjoy the fun of digital life without the fallout.  

The post 9 Tips to Help Kids Avoid Popular App Scams appeared first on McAfee Blogs.

8 Ways to Help Senior Adults Stay Safe Online These Days

By Toni Birdsong
senior looking at smartphone

8 Ways to Help Senior Adults Stay Safe Online These Days

Technology has come in handy for most of us during these days of pandemic distancing. But for the -at-risk, homebound senior population, technology has been a lifeline connecting them to family members, online services, and healthcare. Still, this unprecedented shift to virtual life has also come with potential risks that seniors and their families should keep in mind.

According to a Pew study, senior adults continue to become more digitally connected, but adoption rates continue to trail younger users, and digital divides remain. The study also revealed that 77% of older adults needed assistance when it came to learning how to use technology.

If you are a senior or someone helping a senior become more tech-savvy, online safety should be a priority. Here are just some of the risks seniors may encounter and some helpful ways to stay safe.

Secure home routers and devices. Be sure to change your router’s default username and password to something strong and unique. Also, change the default passwords of any connected device before connecting to your home network. IoT (Internet of Things) devices are all the technologies under your roof that can connect such as security systems, healthcare monitors, hearing aids, and smart TVs.  These technologies are embedded with sensors or software that can connect and exchange data with other household devices — and each must be secured to close privacy gaps. There are also routers with embedded security, to help secure the home from threats, no matter what devices is connected to the home network.

Use strong passwords. Strong passwords are essential for in-home devices, personal devices, social media sites, and any healthcare or banking portal. Creating a strong password is also a front-line defense against identity theft and fraud.  For seniors, keeping passwords in one place is important, but can be hard to remember them all.  comprehensive security software  includes password management functionality, which makes it easer, to create and safely archive your passwords. -.

Avoid scams. There are a number of scams that target seniors. Phishing scams are emails that look legitimate that end up taking millions from seniors every year. For this reason, never click on suspicious links from government agencies, banks, hospitals, brokerages, charities, or bill collectors unless you are certain they are legitimate. Scammers use these malicious links to con people out of giving away cash or personal data that can be used to create a number of fraudulent accounts. Consider protecting all personal devices with a comprehensive security solution.

Use a personal VPN. A Virtual Private Network (VPN) encrypts (or scrambles) your data when you connect to the Internet and enables you to browse or bank with your credentials and history protected. To learn about VPNs, watch this video.

Beware of dating scams. People aren’t always who they appear to be online. And while dating scams can happen to any age group, they can be especially harmful to a vulnerable senior who may be lonely and living on a limited income. Love scam red flags: Beware of people who claim to be from the U.S. but often travel or work overseas. Also, avoid people who profess their love too quickly, share personal struggles too soon, and never meet face-to-face.

Take a closer look. Fraudulent websites look very real these days. A secure website will have an “https” in the browser’s address bar. The “s” stands for “secure.” If the web address or URL is just http, it’s not a secure site. Still unsure? Read reviews of the site from other users before making a purchase. Never send cash, cashier’s check, or a personal check to any online vendor. If purchasing, always use a credit card in case there is a dispute.

Never share personal data. Be wary of emails or websites that require you to give personal information, such as your social security number, phone number, account, or family information.  This includes those fun social media quizzes, which are also ways that cybercriminals can find out your personal details, such as a pets name, year you were born, your home town. All those pieces of personal data can be used to commit identity theft.

Monitor financial accounts. Nowadays, it’s essential to review all financial statements for fraudulent activity. If suspicious activity is found, report it to your bank or credit card account immediately. It’s also a good idea to put a credit alert on your accounts to detect potential fraud.

This unique time has issued unique challenges to every age group. However, if you know a senior, keep their potential technology needs in mind. Check in from time to time and offer your help. If you are a tech-savvy senior (and I know many), consider reaching out to peers who may be struggling and afraid to ask. In addition, YouTube has a number of easy-to-understand videos on any tech question. In addition, both Apple and Microsoft stores offer free advice on their products and may also help. Just be sure to visit their official websites to reach legitimate tech support channels.

The post 8 Ways to Help Senior Adults Stay Safe Online These Days appeared first on McAfee Blogs.

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