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Do yourself a favor: Open a new browser tab and head to your search engine of choice. Type in your full name and home address. Then, see what pops up.
Are the results sparking an ember of unease in the back of your brain? Whether you’re a private person online or you’re comfortable sharing your daily life updates on social media, there are likely to be several personal details about you on sites that shouldn’t have that information. Some of these sites may be data brokerage websites.
Data brokerage sites are legal and are mostly used by annoying advertisers, though cybercriminals may also use them maliciously. The average person has their information for sale on 31 data brokerage sites, and 95% of people have their personal information on sale without their permission.
So how do you scrub the internet of your personal details to keep your identity secure? McAfee Personal Data Cleanup is a service that prevents your personal information from being collected and sold online. Here’s why you should consider taking a few easy steps now to give you peace of mind about the security of your personally identifiable information (PII).
Attack surface is a term usually applied to corporate security, but it’s a great visualization for everyday people going about their personal online errands and entertainment. An attack surface is the number of possible entry points a cybercriminal could weasel their way through to get at your valuable and private information. Entry points include your social media profiles, your online shopping accounts, and data brokerage sites. The fewer entry points you have, the harder it is for cybercriminals to find and exploit them.
While Social Security Numbers (SSNs) are generally revered as the piece of PII to guard most closely, a cybercriminal can still damage your identity with just your name and an address, email address, or phone number. For example, they can request new passwords or multifactor authentication one-time passcodes to break their way into online banking or shopping accounts. Security breaches are happening to huge companies all over the world. All it takes is for your SSN to be leaked in one of them, for a cybercriminal to piece together your digital clone and use it to harm your identity or credit.
Personal Data Cleanup minimizes your attack surface by removing as much PII as possible that’s floating around the internet, just waiting for someone to buy it.
When you’re aware of how many unauthorized vendors are selling your PII, it could be the wakeup call you need start adopting more cautious online habits. For instance, oversharing on social media leaks a lot of valuable details that a savvy criminal can then use to take educated guesses at your passwords or craft a social engineering plot catered just to you.
The present is as good a time as any to start protecting your identity for the future; however, getting started is often the most difficult step. It can seem overwhelming to reach out to every data brokerage site individually and request they remove your info. Personal Data Cleanup can be your partner not only in beginning the cleanup process but in monitoring your data security to keep your online presence as minimal as possible. The service scans the internet’s riskiest sites and then, before deleting your information from these sites, runs it by you to confirm. Then, it will continually monitor those same sites, as your information will likely reappear every two to four months.
Do not underestimate the tenacity of a cybercriminal. Even for people who have the attitude that their PII is bound to be somewhere online and that it’s no big deal, McAfee Personal Data Cleanup manages three key steps in the data removal process: scanning, removing, and monitoring. So, even if you’re not convinced that data brokerage sites are a threat, the process is too easy to put off any longer!
For those who are concerned about their online privacy, full-service Personal Data Cleanup is included in McAfee+ Ultimate, which is the complete package to let you live your online life in private. McAfee+ Ultimate also includes identity monitoring and identity theft resolution services, unlimited VPN, credit lock, and much more.
In 2021, more than 1.4 million identity theft complaints were filed to the Federal Trade Commission.1 Identity theft can occur to anyone, so take steps today, starting with data brokerage sites, to live a more secure and more private digital life.
1Federal Trade Commission, “New Data Shows FTC Received 2.8 Million Fraud Reports from Consumers in 2021”
The post McAfee Personal Data Cleanup: Your Partner in Living a More Private Online Life appeared first on McAfee Blog.
What color jersey will you be sporting this November and December? The World Cup is on its way to television screens around the world, and scores of fans are dreaming of cheering on their team at stadiums throughout Qatar. Meanwhile, cybercriminals are dreaming of stealing the personally identifiable information (PII) of fans seeking last-minute vacation and ticket deals.
Don’t let the threat of phishers and online scammers dampen your team spirit this World Cup tournament. Here are three common schemes cybercriminals will likely employ and a few tips to help you dribble around their clumsy offense and protect your identity, financial information, and digital privacy.
Phishers will be out in full force attempting to capitalize on World Cup fever. People wrapped up in the excitement may jump on offers that any other time of the year they would treat with skepticism. For example, in years past, fake contests and travel deals inundated email inboxes across the world. Some companies do indeed run legitimate giveaways, and cybercriminals slip in their phishing attempts among them.
If you receive an email or text saying that you’re the winner of a ticket giveaway, think back: Did you even enter a contest? If not, treat any “winner” notification with skepticism. It’s very rare for a company to automatically enter people into a drawing. Usually, companies want you to act – subscribe to a newsletter or engage with a social media post, for example – in exchange for your entry into their contest. Also, beware of emails that urge you to respond within a few hours to “claim your prize.” While it’s true that real contest winners must reply promptly, organized companies will likely give you at least a day if not longer to acknowledge receipt.
Traveling is rarely an inexpensive endeavor. Flights, hotels, rental cars, dining costs, and tourist attraction admission fees add up quickly. In the case of this year’s host country, Qatar, there’s an additional cost for American travelers: visas.
If you see package travel deals to the World Cup that seem too good to pass up … pass them up. Fake ads for ultra-cheap flights, hotels, and tickets may appear not only in your email inbox but also on your social media feed. Just because it’s an ad doesn’t mean it comes from a legitimate company. Legitimate travel companies will likely have professional-looking websites with clear graphics and clean website copy. Search for the name of the organization online and see what other people have to say about the company. If no search results appear or the website looks sloppy, proceed with caution or do not approach at all.
Regarding visas, be wary of anyone offering to help you apply for a visa. There are plenty of government-run websites that’ll walk you through the process, which isn’t difficult as long as you leave enough time for processing. Do not send your physical passport to anyone who is not a confirmed government official.
Even fans who’ve given up on watching World Cup matches in person aren’t out of the path of scams. Sites claiming to have crystal clear streams of every game could be malware spreaders in disguise. Malware and ransomware targeting home computers often lurk on sketchy sites. All it takes is a click on one bad link to let a cybercriminal or a virus into your device.
Your safest route to good-quality live game streams is through the official sites of your local broadcasting company or the official World Cup site. You may have to pay a fee, but in the grand scheme of things, that fee could be a lot less expensive than replacing or repairing an infected device.
Here’s an excellent rule to follow with any electronic correspondence: Never send anyone your passwords, routing and account number, passport information, or Social Security Number. A legitimate organization will never ask for your password, and it’s best to communicate any sensitive financial or identifiable information over the phone, not email or text as they can easily fall into the wrong hands. Also, do not wire large sums of money to someone you just met online.
Don’t let scams ruin your enjoyment of this year’s World Cup! With these tips, you should be able to avoid the most common schemes but to boost your confidence in your online presence, consider signing up for McAfee+. Think of McAfee+ as the ultimate goalkeeper who’ll block any cybercriminals looking to score on you. With identity monitoring, credit lock, unlimited VPN and antivirus, and more, you can surf safely and with peace of mind.
The post Watch Out for These 3 World Cup Scams appeared first on McAfee Blog.
Following up on our previous blog, How to Stop the Popups, McAfee Labs saw a sharp decrease in the number of deceptive push notifications reported by McAfee consumers running Microsoft’s Edge browser on Windows.
Such browser-delivered push messages appear as toaster pop-ups in the tray above the system clock and are meant to trick users into taking various actions, such as installing software, purchasing a subscription, or providing personal information.
Upon further investigation, this major drop seems to be associated with a change in the behavior of the Edge browser with two notable improvements over older versions.
First, when users visit websites known to deliver deceptive push notifications, Edge blocks authorization prompts that could trick users into opting-in to receive popups:
Second, when unwanted popups do occur, it is now easier than ever to disable them, on a per-site basis. Users can simply click the three dots (…) on the right of the notification and choose to “Turn off all notifications for” the domain responsible for the popup.
This is a great improvement over the previous experience of having to manually navigate browser settings to achieve the desired result.
Earlier this year, 9TO5Google reported a Chrome code change may be indicative of a similar crack down by Google on nefarious popups.
One can hope Google will follow Microsoft’s example to improve browser security and usability.
The post Microsoft’s Edge over Popups (and Google Chrome) appeared first on McAfee Blog.
Authored by: Christy Crimmins and Oliver Devane
Football (or Soccer as we call it in the U.S.) is the most popular sport in the world, with over 3.5 billion fans across the globe. On November 20th, the men’s World Cup kicks off (pun intended) in Qatar. This event, a tournament played by 32 national teams every four years, determines the sport’s world champion. It will also be one of the most-watched sporting events of at least the last four years (since the previous World Cup).
An event with this level of popularity and interest also attracts fraudsters and cyber criminals looking to capitalize on fans’ excitement. Here’s how to spot these scams and stay penalty-free during this year’s tournament.
Phishing is a tool that cybercriminals have used for years now. Most of us are familiar with the telltale signs—misspelled words, poor grammar, and a sender email whose email address makes no sense or whose phone number is unknown. But excitement and anticipation can cloud our judgment. What football fan wouldn’t be tempted to win a free trip to see their home team participate in the ultimate tournament? Cybercriminals are betting that this excitement will cloud fans’ judgment, leading them to click on nefarious links that ultimately download malware or steal personal information.
It’s important to realize that these messages can come via a variety of channels, including email, text messages, (also known as smishing) and other messaging channels like WhatsApp and Telegram. No matter what the source is, it’s essential to remain vigilant and pause to think before clicking links or giving out personal or banking information.
For more information on phishing and how to spot a phisher, see McAfee’s “What is Phishing?” blog.
According to ActionFraud, the UK’s national reporting center for fraud and cybercrime, thousands of people were victims of ticket fraud in 2019—and that’s just in the UK. Ticket fraud is when someone advertises tickets for sale, usually through a website or message board, collects the payment and then disappears, without the buyer ever receiving the ticket.
The World Cup is a prime (and lucrative) target for this type of scam, with fans willing to pay thousands of dollars to see their teams compete. Chances are most people have their tickets firmly in hand (or digital wallet) by now, but if you’re planning to try a last-minute trip, beware of this scam and make sure that you’re using a legitimate, reputable ticket broker. To be perfectly safe, stick with well-known ticket brokers and those who offer consumer protection. Also beware of sites that don’t accept debit or credit cards and only accept payment in the form of bitcoin or wire transfers such as the one on the fake ticket site below:
The red box on the right image shows that the ticket site accepts payment via Bitcoin.
Other red flags to look out for are websites that ask you to contact them to make payment and the only contact information is via WhatsApp.
Let’s be realistic—most of us are going to have to settle for watching the World Cup from the comfort of our own home, or the pub down the street. If you’re watching the tournament online, be sure that you’re using a legitimate streaming service. A quick Google of “FIFA World Cup 2022 Official Streaming” along with your country should get you the information you need to safely watch the event through official channels. The FIFA site itself is also a good source of information.
Illegal streaming sites usually contain deceptive ads and malware which can cause harm to your device.
In countries or regions where sports betting is legal, the 2022 World Cup is expected to drive an increase in activity. There’s no shortage of things to bet on, from a simple win/loss to the exact minute a goal will be scored by a particular player. Everything is subject to wager.
As with our previous examples, this increase in legitimate gambling brings with it an increase in deceptive activity. Online betting scams often start when users are directed to or search for gambling site and end up on a fraudulent one. After placing their bets and winning, users realize that while they may have “won” money, they are unable to withdraw it and are even sometimes asked to deposit even more money to make winnings available, and even then, they still won’t be. By the end of this process, the bettor has lost all their initial money (and then some, potentially) as well as any personal information they shared on the site.
Like other scams, users should be wary of sites that look hastily put together or are riddled with errors. Your best bet (yes, again, pun intended) is to look for an established online service that is approved by your government or region’s gaming commission. Finally, reading the fine print on incentives or bonuses is always a good idea. If something sounds too good to be true, it’s best to double-check.
For more on how you can bet online safely, and for details on how legalized online betting works in the U.S., check out our blog on the topic.
Using a free public Wi-Fi connection is risky. User data on these networks is unprotected, which makes it vulnerable to cyber criminals. Whether you’re traveling to Qatar for a match or watching the them with friends at your favorite pub, if you’re connecting to a public Wi-Fi connection, make sure you use a trusted VPN connection.
For more information on scams, visit our scam education page. Hopefully, with these tips, you’ll be able to enjoy and participate in some of the World Cup festivities, after all, fun is the goal!
The post Don’t Get Caught Offsides with These World Cup Scams appeared first on McAfee Blog.
Let’s play a game. Go to the Photos app on your phone and look at the total number of videos and images on your device – all those precious memories of family vacations, clips from your favorite concert, and countless snapshots of your furry companion. Next, open your laptop or desktop and check to see how many documents you have saved — perhaps all the research reports you have saved to defend your graduate thesis or an important slideshow you’re presenting to your boss on Monday. If you had to guess, would you say the total number of these various pieces of data is into the thousands? Now imagine if all this data was suddenly gone. What would you do?
You might be thinking, “That will never happen to me.” However, this situation is more common than you think. More than 60 million computers will fail worldwide this year, and over 200,000 smartphones are lost or stolen every year. That’s why we’re celebrating World Backup Day by sharing how you can properly back up your files and find peace of mind knowing that your data is safe and sound.
A backup is a separate copy of your important and sentimental digital files and information. Storing all that data in one place, like a personal computer or smartphone, can prove unsafe. Creating another copy of that data through a backup will ensure that it’s stored and kept safe somewhere else should your device get wiped or stolen.
It’s important to recognize that data loss isn’t something that only happens to huge corporations or unsuspecting victims in spy movies. Everyone is susceptible to data loss or theft and backing up that data is an easy step to protect all your information and prevent cybercriminals from taking what isn’t theirs.
Data is one of the most important assets in the modern world. As we illustrated earlier, people collect countless files that contain valuable information they want to keep safe. Luckily, there are two common and inexpensive ways that a user can store their data and their ever-important backups.
Although “the cloud” became a major buzzword years ago, its definition is still cloudy for some folks. The cloud exists in remote data centers that you can access via the internet. Any data you’ve uploaded to the cloud exists on dedicated servers and storage volumes housed in distant warehouses, often situated on campuses full of such warehouses. Data centers are owned by cloud service providers, who are responsible for keeping the servers up and running.
To keep your data physically safe from theft and destruction, and to make sure it’s available whenever you want to access it, data centers run extensive cooling systems to keep the electronics from overheating and have at least one backup generator in case of power outages. But how do they make sure that this data is secure in the cybersphere? Cloud systems use authentication processes like usernames and passwords to limit access, and data encryption to protect data that is stolen or intercepted. However, it’s important to remember that passwords can be hacked. Typically, the service provider holds the encryption keys to your data, meaning that rogue employees could, theoretically, access it. Likewise, your data could also potentially be searched and seized by government entities.
This begs the question: Trust or don’t trust? Because cloud storage companies live and die by their reputation, you can rest assured knowing that they go to great lengths to use the most advanced security techniques and provide the most reliable service possible. To help ensure the security of your data should you choose to store or back it up to the cloud, keep anything truly sensitive in a private cloud behind a firewall.
With an external hard drive, you can manually back up all your data and files yourself onto a physical device that you can access anytime. These drives are a reliable way to achieve data redundancy. An external hard drive doesn’t rely on internet access like cloud-based services and is an easy fix when transferring data to a new device. However, using external hard drives requires a more hands-on approach to backing up your data. It’s your responsibility to regularly perform backups yourself and store your hard drive in a safe location. While cloud solutions offer huge amounts of storage, storage space on hard drives are limited, so you may have to purchase more than one device. Look for an external drive with at least a terabyte of space to accommodate all your data, which tends to accumulate quickly.
As you’re cleaning out your garage and tidying up your home, take the same care to do some digital spring cleaning this World Backup Day. Give your devices, apps, and online accounts a good decluttering and gain more peace of mind knowing that all your valuable data is stored in a safe, secure place … and that you have a backup in case something goes awry. Remember, proactivity goes a long way toward shoring up your cybersecurity and protecting your information.
The post It’s World Backup Day! Here’s How You Can Preserve Your Files appeared first on McAfee Blog.
We’re excited to announce the release of McAfee’s Personal Data Cleanup, a new feature that finds and removes your personal info from data brokers and people search sites. Now, you can feel more confident by removing personal info from data broker sites and keeping it from being collected, sold, and used to: advertise products to you, fill your email box with spam, and can even give criminals the info they need to steal your identity. Let’s look at why we’re offering McAfee Personal Data Cleanup, how it protects your privacy, and why it’s a great addition to the online protection we already offer.
There’s so much to enjoy when you live a connected life – free email, online stores that remember what you like, social media that connects you to friends and influencers. It’s a world of convenience, opportunity, and incredible content. It’s also a world where your data is constantly collected.
That’s right, companies are collecting your personal data. They’re called data brokers and they make money by selling information that specifically identifies you, like an email address. They sell this information to marketers looking to target you with ads. Criminals can also use it to build profiles in service of stealing your identity and accessing your accounts. This activity takes place behind the scenes and often without consumers’ knowledge. There are also data brokers known as people search sites that compile and sell info like home addresses, emails, phones, court records, employment info, and more. These websites give identity thieves, hackers, stalkers, and other malicious actors easy access to your info. Regardless of how your data is being used, it’s clear that these days a more connected life often comes at the cost of your privacy.
In a recent survey of McAfee customers, we found that 59% have become more protective of their personal data over the past six months. And it’s no wonder. Over the past two years, trends like telehealth, remote working, and increased usage of online shopping and financial services have meant that more of your time is being spent online. Unsurprisingly, more personal data is being made available in the process. This leads us to the most alarming finding of our survey – 95% of consumers whose personal information ends up on data broker sites had it collected without their consent.
We created Personal Data Cleanup to make it easy for you to take back your privacy online. McAfee’s Personal Data Cleanup regularly scans the riskiest data broker sites for info like your home address, date of birth, and names of relatives. After showing where we found your data, you can either remove it yourself or we will work on your behalf to remove it. Here’s how it works:
Ready to take back your personal info online? Personal Data Cleanup is available immediately with most of our online protection plans. If you have an eligible subscription, you can start using this new feature through McAfee Protection Center, or you can get McAfee online protection here.
The post Introducing Personal Data Cleanup appeared first on McAfee Blog.
The humble internet browser. Dutifully taking you the places you want to go online, whether that’s the bank, the store, the movies, or even to work. All the more reason to make sure your browser gets every last bit of protection it can.
It’s easy to fire up your browser without a second thought. Arguably, it’s one of the first things many of us do when we hop on our computers. And because it’s often our literal window into important tasks like managing our finances, making payments, and so forth, hackers will absolutely target browsers in order to conduct their attacks. Whether it’s through vulnerabilities in the code that runs the browser, injecting malicious code into a browser session or any one of several other attack vectors, hackers will try to find a way to compromise computers via the browser.
What’s one of the best ways to keep your browser safe? In a word, update. By updating your browser, you’ll get the latest in features and functionality in addition to security fixes that can keep you safer out there.
Let’s take a closer look at what a safer browser is all about, how to update yours, and check out some additional things you can do to stay safer still.
Just as long as there have been browsers, there have been security vulnerabilities and issues. Among the first documented cases, one of the most noteworthy goes back to 1995 when researchers at the University of California, Berkeley uncovered a security issue with the way the Netscape browser handled online payments. Today, news of potential browser exploits and follow-on security measures to remedy them still make the headlines all across several types of popular browsers.
The reality of the issue is that browsers, humble as they may seem to us, are complex applications made up of myriad smaller applications to handle all manner of tasks that create your overall web browsing experience. And where there’s code, there’s room for error. Errors that hackers will look to exploit until an update comes along and fixes them.
Adding further functionality to your browser, and potentially further opportunities for hackers, are browser plug-ins and extensions. These are small apps that give your browser additional capabilities, like opening and editing documents, blocking ads, finding coupons, and even playing tabletop role-playing games in a browser as well. In short, there are thousands of them, often available in the various stores run by different browser developers.
Likewise, browser plug-ins and extensions can be prone to security issues just like the browser they’re installed in. Errors in their code may lead to exploits that hackers can take advantage of. Further, not all plug-ins and extensions are safe and secure to use. It’s not uncommon for malicious ones to turn up on third-party sites that steal user information, introduce malware, or that end up serving ads on a person’s computer, just to name a few of the nasty things they can do. Even official browser stores have had malicious plug-ins and extensions slip onto their shelves.
Lastly, even seemingly legitimate plug-ins and extensions can introduce privacy issues. Given that they’re on your browser and have been granted permissions to work with it, they could be collecting data—data which the developer may use, share, or resell. And it may be tough to know exactly what’s being collected and what’s being done with it. Yet like many smartphone app stores, browser stores are including links to developer privacy statements on the download page for the plug-ins and extensions they offer, giving people more insight into how their data is used. However, sometimes plug-ins and extensions get sold from one company to another where they not only change owners but privacy policies as well. In other words, that plug-in or extension on your computer may get sold to another company without your knowledge and subsequently decide to use your data in an entirely new way.
Given this landscape, there’s a clear case for updating your browser regularly, along with your plug-ins and extensions as well. Moreover, you might want to take a look at what plug-ins and extensions you’re running as well to ensure they’re secure and that they’re something you actually have use for.
Let’s take a look at how you can do all that.
Set up your browser to update automatically. This is relatively straightforward, and browser developers have pages that show you how it’s done. For example, sampling a few of the browsers out there:
As for updating your extensions, the browser developers have put together quick guides to help you what that too. The good news is that when you update your browser, your browser typically updates its associated plug-ins and extensions as well. However, note that your browser’s update cycle may not be in sync with the update cycle for your various plug-ins and extensions, so you may want to go in and update them on their own. These guides can help:
<h2>Take a look at your browser extensions—and see if you want them in the first place
What extensions am I even running? Now that’s a great question. And it’s not too tough to get the answer. In short, your browser’s menu will have an option that will give you an overview of what you have installed and which ones are enabled for use. Once more, each browser developer has their own way of going about this:
This is a good opportunity to give your extensions a hard look. Are they something you use? Are they something you want? Who developed that extension? What might they be doing with my data? Answering these questions may take a little work on your part—like searching for news, information, or reviews about the various extensions you have installed. If you don’t like what your research turns up, you can simply uninstall the extension in question.
A good general rule is this—the fewer apps and extensions you have, the fewer you have to update. Likewise, that’s ultimately fewer lines of code that may turn up a possible exploit. If it’s something you’re not using, consider getting rid of it.
<h2>Make your browser safer with web protection
Many browser-based attacks find their way to you through sketchy websites and downloads. Even ads that look legit but are not. As said before, hackers will try and find a way. One tool you can use to beat them at their game is browser protection, which helps prevent you from making that one wrong click that leads to malware.
In our case, we offer McAfee WebAdvisor, a lightweight app that helps keep you safe from threats while you browse and search the web. Specifically, it includes three types of protection that can help steer you clear of those sketchy websites and downloads.
It’s a free download, and it’s also included with our comprehensive online protection software. Either way, this provides you with yet another line of defense when it comes to browser-based attacks.
That’s the big reason to update right there. Updates give you one more way to prevent attacks by fixing known security issues. It’s true for your operating systems, your apps, your games, what have you. All of them rely on sometimes complex code, code which can sprout exploits, ones that hackers will use. Count your browser in that mix as well. Updating your browser, plus its plug-ins and extensions will help keep you safer online.
The post The Big Reason Why You Should Update Your Browser (and How to Do It) appeared first on McAfee Blog.
Editor’s Note: This is the first in a series of articles about how we can help our elder parents get the most out of digital life—the ways we can help them look after their finances and health online, along with how they can use the internet to keep connected with friends and family, all safely and simply.
Online banking is for everyone. Or at least it should be.
The benefits of online banking are many for our moms, dads, and grandparents, just as they are for us. Elder adults can deposit checks, pay bills, transfer money to and from investments, and so on, all without needing to leave home. However, our parents and the older people in our lives may face a few hurdles that are holding them back. As a son, daughter, or loved one, there are things you can do to help them clear those hurdles so they can enjoy the convenience of online banking, safely and securely.
What do some of those hurdles look like?
Meanwhile, the digital world continues to evolve apace, particularly with regard to online banking. Between 2018 and 2022, the number of people in the U.S. who use online banking steadily rose to more than 65%, and more than three-quarters of Americans used a mobile device the last time they checked their balance. And as of 2020, nearly two billion people worldwide used online banking, a number that only continues to increase.
This rise in online banking has implications for the elders in our lives. Even if they aren’t active in online banking themselves, their financial information is part of this digital mix. The banks and financial institutions where they keep their savings and funds are digitally connected and digitally accessible. At a minimum, this means that they should take steps to protect themselves and their finances. Yet the upside is here is that we can help them do much more than that—that we can actually help them take advantage of online banking and enjoy its benefits.
Depending on their comfort level, you may want to start by reviewing some basic digital literacy before diving right into online banking. As mentioned above, there’s so much about the internet that we take for granted, and the elders in your life may benefit a little 101-level introduction to the internet.
When you’re both confident that their comfort level with the internet is in the right place, you can move on to the next step—making sure mom and dad have solid online protection in place. This is square one before going online, particularly when you’re banking online. Some basic digital hygiene will help protect their banking and finances. Moreover, it will help protect the other things they do online as well.
The following quick list is a great way to make them far more secure:
That includes the operating system of their computers, smartphones, and tablets, along with the apps that are on them. Many updates include security upgrades and fixes that make it tougher for hackers to launch an attack.
Computers, smartphones, and tablets will have a way of locking them using a PIN, a password, a fingerprint, or the owner’s face. Take advantage of that protection, which is particularly important if that device is lost or stolen.
This is important should they lose their smartphone or believe it’s been stolen. Have them turn on device tracking so that they can locate their phone or even wipe its data and contents remotely if they need to. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
Protecting your devices with comprehensive online protection software will defend them against the latest virus, malware, spyware and ransomware attacks plus help steer them clear of phishing attacks and malicious websites designed to steal personal and financial information. Also, make sure it offers a password manager like ours does, which can create and store strong, unique passwords for each of their accounts—alleviating the burden of mom and dad remembering them.
With all the personally identifiable information (PII) we create simply by using the internet, tracking and monitoring your PII is essential for preventing identity fraud and theft. The same is true for mom and dad. A strong identity theft protection package will offer cyber monitoring that can detect the misuse of your PII. Our identity protection service takes that protection a step further if the unfortunate happens with $1M coverage for lawyer fees, travel expenses, lost wages, and more.
With their devices and PII more secure, you can move on to the banking portion itself. While there’s so much you can do with online banking, it’s a good idea to take things one at a time. Some elders aren’t sure how to sign up for online banking with their financial institution, so you can start there. Take them through the setup process (using that strong, unique password as mentioned above) and simply get them going.
From there, they can familiarize themselves with the layout of banking site or app they’re using. A straightforward task like checking account balances is a great way to do just that. After their comfort level with the site or app tales root, you can move on to other things they can do online, like pay bills online, deposit a paper check with their phone, and review their statements for any discrepancies.
Another thing that may help put your folks at ease is to let them know you’re there to help. Questions will inevitably come up, and it’ll be a great comfort to them knowing that you’re around to lend them a quick answer as needed.
For example, let’s talk about spotting possible discrepancies in their statements. Some account entries may look a little strange because the name of a business does not always match the way it appears in a bank or credit card statement. This may lead to questions about the purchase—was it something they made? Is it a legitimate charge? These are answers you can help them track down.
Related, online banking provides our parents with a powerful tool against identity theft and fraud. By reviewing account statements closely, they can potentially spot bogus charges and purchases before they become a larger, and more costly, problem. (For a great primer on the topic, read and share this article that covers identity theft and fraud, along with steps to prevent it.)
Several different banks offer resources specifically for elder bankers. The offerings will of course vary from bank to bank, yet you may find that they have videos and information on their websites designed to make online banking easier. Likewise, they may offer special services that mom and dad may qualify for. In all, feel free to lean on their bank for assistance as needed. They’re there to help.
You can also look into independent resources as well, such as the AARP and “Ready, Set, Bank,” which both provide a wealth of videos and articles about online banking.
As kids, grandkids, and younger loved ones, there’s plenty we can do to help the elders in our lives enjoy online banking with confidence. Shoring up their security, starting them easy, and then being there to answer questions can help them clear the hurdles of familiarity and trust they face.
Just as they’ve guided you through the ins and outs of life, here’s a chance to return the favor. What’s more, it’s yet another way you can spend time together, whether in person or over a call. And that’s a good thing.
The post Helping Mom & Dad: Online Banking appeared first on McAfee Blog.
We all know the frustration. A new piece of tech isn’t working the way it should. Or maybe setting it up is simply turning into a royal pain. Grrr, right? Just make sure that when you go on the hunt for some help, you don’t let a tech support scam get the better of you.
Like so many scams out there, tech support scams play on people’s emotions. Specifically, the frustration you feel when things don’t work right. You want that problem fixed right now. So much so that you may not pay close enough attention to that tech support link you found in a search or came across in an ad. Tech support that looks legitimate but isn’t.
Tech support scams make good money for bad actors. In fact, the larger tech support scam operations organize and run themselves like a business, with call centers, marketing teams, finance groups, and so forth—and can rack up some serious profits to boot.
They make their money in several ways. Sometimes they’ll charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis but access your computer to steal information instead.
Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.
Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.
This could be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they may reach you by way of a pop-up ad. Again telling you that your computer or device is in need of urgent repair. These can find you a few different ways:
These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads in social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include:
While tech support scammers can and do prey on older computer users, they’re not the only ones. An apparent lack of computer savviness certainly makes older users an attractive target, yet it also seems that an apparent overconfidence in one’s savviness makes younger victims susceptible to tech support scams too. Turns out that the growing majority of victims worldwide are between 18 and 35 years old, a group that has known the internet for most, if not all, of their lives. That’s according to research from Microsoft’s Digital Crimes Unit, which found the 1 in 10 of people between the ages of 18 and 35 who encountered a tech support scam fell for it and lost money.
Whatever the age group, the U.S. Federal Trade Commission (FTC) says that the reported losses in the U.S. are into the millions, which of course does not account for the assumedly millions more that do not go reported.
Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download it on your own, get it from the company’s official website. Stay away from third-party sites that may host malware.
This will provide protection if the scammer was able to access your account passwords in some form. While this can be a big task, it’s a vital one. A password manager that’s part of comprehensive online protection can make it much easier.
Delete files or apps that the software says is an issue. Do the same for other devices on your network too. Experienced and determined scammers can infect them as well simply by gaining access to one device on your network.
Contact your bank, credit card company, online payment platform, or wire transfer service immediately to reverse the charges. File a fraud complaint as well. The sooner you act, the better chance you have of recovering some or all your money. (Note that this is a good reason to use credit cards for online purchases, as they afford extra protection that debit cards and other payment services do not.)
In the U.S., you can contact https://www.ftc.gov/complaint, which reports the claim to thousands of law enforcement agencies. While they cannot resolve your individual issue, your report can help with broader investigations and build a case against scammers—which can make the internet safer for others. Their list of FAQs is particularly helpful too, answering important questions like “how do I get my money back?”
Here’s to holiday tech that works. And to quick fixes when things don’t go as planned. In all, if you find yourself staring down a technical issue, go straight to the source for help as we’ve outlined above. As you can see, scammers have burrowed themselves alongside otherwise legitimate ads, search results, and forums online, ready to take advantage of you when you need to get things working right.
Likewise, keep an eye and ear open for those scammers who’ll reach out to you, particularly this time of year when so many people are getting so many new devices. Realizing that legitimate tech support won’t call you out of the blue is a great place to start. In all, go with the pros you know—the ones you can reach at the companies you trust.
The post New tech for the holidays? Watch out for these tech support scams. appeared first on McAfee Blog.
This news has been some time in the making, and I’m terrifically excited to share it.
As of July 27th, we take a decisive step forward, one where McAfee places its sole focus on consumers. People like you. This marks the day we officially divest our enterprise business and dedicate ourselves to protecting people so they can freely enjoy life online.
This move reflects years of evolution, time spent re-envisioning what online protection looks like in everyday life—how to make it stronger, easier to use, and most importantly, all the ways it can make you feel safe and help you stay that way.
In the coming days, you’ll see your experience with us evolve dramatically as well. You’ll see advances in our online protection that look, feel, and act in bold new ways. They will put you in decisive control of your identity and privacy, all in a time where both are so infringed upon. And you’ll also see your protection get simpler, much simpler, than before.
Today, I’d like to give you a preview of what’s ahead.
First, these changes are inspired by you. From feedback, research, interviews, and even having some of you invite us into your homes to show us how you live life online, you’ve made it clear what’s working and what isn’t. You’ve also shared what’s on your mind—your thoughts on technology’s rapid growth, the concerns you have for your children, and the times where life online makes you feel vulnerable.
We’re here to change things for the better. And here’s why …
Our lives are more fluid and mobile than ever before. From the palm of our hand, we split the cost of dinner, purchase birthday gifts, dim the lights in our living room, warm up the car on a winter morning, and far more. In many ways, our smartphones are the remote control for our lives. From managing our finances to controlling our surroundings, we’re increasing our use of technology to get things done and make things happen. Could any of us have imagined this when the first smartphones rolled out years ago?
Without question, we’re still plenty reliant on our computers and laptops too. Our recent research showed that we’re looking forward to using them in addition to our phones for telemedicine, financial planning, and plenty of personal shopping—each representing major upticks in usage than in years before, up to 74 percent more in some cases.
Yet what’s the common denominator here? You. Whatever device you’re using, at the center of all that activity is you. You’re the one who’s getting things done, making things happen, or simply passing some time with a show. So, while the device remains important, what’s far more important is you—and the way you’re using your device for ever-increasing portions of your life. Safely. Confidently. Easily.
Taken together, the time to squarely focus on protecting people is now. A new kind of online security is called for, one that can protect you as you go online throughout your day in a nearly constant and seamless fashion. We’ve dedicated ourselves to making that happen. And you’ll soon see what that looks like.
So how can you expect this evolution to take shape? You’ll see it in three significant ways:
1. Personalized experience. We’re building security that protects you effortlessly wherever your day takes you. From device to device, place to place, and all the experiences online in between. Think of our approach to online protection like Netflix, which used to be a physical service where you waited in queue for that next episodic DVD of Lost to get mailed to you. Now your shows follow you and stream anywhere, no matter what device you’re on. It’s the same thing with our security. It will recognize you and protect you whether you’re at home or by the pool on vacation, on your laptop, or your phone, with one consistent experience. Again, it’s all about you. Keeping you protected as you enjoy every perk and convenience of life online.
2. Intelligent experience. The next evolution builds on personalization and takes it a step further. This is security that understands when you and your personal info is at risk and then takes intelligent steps to protect you. This could be your smartphone automatically connecting to VPN when you’re at the airport, keeping you safe from prying eyes on public networks. It could also be alerts to you if your personal info is compromised so you can take steps to protect it. Or it could be a simple suggestion to help keep you safe while browsing, shopping, or banking online. In all, it’s intelligence that helps you stay safe and make safe choices.
3. Simpler experience. With this personalization and intelligence in place, you can protect everyone in your family far more easily than ever. It becomes practically automatic. Regardless of their age, interests, or how much they know about technology, this simplified approach to online security makes smart choices for you and your family wherever possible, steering them clear of threats and keeping everyone safer as a result.
Us at your side. New and existing customers alike will still benefit from McAfee’s award-winning technology as you always have. Further advances and features will roll out to you as part of the regular updates as they become available for your subscription. In all, you’ll always have the latest and greatest benefits of your product with us.
As for our future, expect more to come. Your confidence in us both fuels and informs these leaps ahead. Thank you as always for choosing us for your protection. It allows us to invest in breakthroughs that keep you safe against new and evolving threats, just as we have as a market leader for years.
The new McAfee is focused on you. It’s a bold new world of protection online, where you are in control of your identity and privacy, where you have intelligence that offers right protection in the right moment, where you can simply feel safe, and where you’re ultimately free to enjoy your life online at every turn.
Here’s to what’s next. And I can’t wait for you to experience it.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our newsletter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post The New McAfee: A Bold New World of Protection Online appeared first on McAfee Blogs.
Microsoft has shipped an emergency security update affecting most Windows users. This update partially addresses a security vulnerability known as PrintNightmare that could allow remote hackers to take over your system.
PrintNightmare could allow hackers to gain control of your computer. This means hackers could perform malicious activities like installing their own apps, stealing your data, and creating new user accounts.
Microsoft recommends Windows 10, 8.1, and 7 users update their computers through Windows Update as soon as possible. Note that an additional patch will likely be required to fully fix the issue, so expect another update prompt from Microsoft in the days to come.
For extra protection against malware that may result from a hack like this one, we recommend an all-in-one security solution, like McAfee Total Protection or McAfee LiveSafe. If a hacker takes advantage of the exploit and tries to install additional malware, McAfee Total Protection/LiveSafe can help protect against those attempts. Learn more about our online security products here.
PrintNightmare exploits a vulnerability in the Windows Print Spooler service. The step-by-step instructions below will guide you through turning off the service to ensure hackers can no longer exploit the security flaw. The Print Spooler will remain off until the PC is rebooted.
Step 1: Press the Windows key, and type Services, clicking on the Services App
Step 2: Scroll down to the Print Spooler Service
Step 3: Right-click on the Print Spooler Service and click Stop.
The post Microsoft Urges Customers to Update Windows as Soon as Possible appeared first on McAfee Blogs.
Throw open the windows and let in some fresh air. It’s time for spring cleaning.
And that goes for your digital stuff too.
Whether it’s indeed spring where you are or not, you can give your devices, apps, and online accounts a good decluttering. Now’s the time. Cleaning them up can protect your privacy and your identity, because when there’s less lying about, there’s less for hackers to scoop up and exploit.
The reality is that we accumulate plenty of digital clutter that needs cleaning up from time to time. Think about it:
Together, these things take up space on your devices and, in some cases, can open you up to security hazards. Let’s take a look at how you can clean up in a few steps.
1. Review your accounts and delete the ones you don’t use. Look through your bookmarks, your password manager, or the other places where you store your passwords and usernames. Review the sites and services associated with them critically. If you haven’t used an account in some time, log in one last time, remove all personal info, and deactivate it.
Doing so can keep your email address, usernames, and passwords out of unnecessary circulation. Major breaches like this one happen with unfortunate regularity, and the sad thing is that you may not even be aware that a site you’ve used has been hit. Meanwhile, your name, password, and info associated with that account (such as your credit card) are in the hands of hackers. Limit your exposure. Close those old accounts.
2. Get organized, and safer too, with a password manager. While creating strong, unique passwords for each of our accounts is a must nowadays, it can be quite the feat, given all of the accounts in our lives. Here’s where a password manager comes in. It can create those strong, unique passwords for you. Not only that, but it also stores your passwords on secure servers, away from hackers and thieves.
Along those lines, never store your passwords on your computer or device, like a text document or spreadsheet. Should your device ever get compromised, lost, or stolen, having passwords stored on them are like handing over the keys to your digital life.
3. Clean your PC to improve your performance (and your security). Let’s face it, so many of us are so busy with the day-to-day that cleaning up our computers and laptops is way down the list. However, doing so once a month can keep our devices running stronger for longer and even give you that “new computer feeling,” particularly if you haven’t cleaned it up for some time. Check out or guide for improving PC performance. It’ll walk you through some straightforward steps that can make a marked difference.
Moreover, part of this process should entail bolstering your operating system and apps with the latest updates. Such updates can not only improve speed and functionality, but they also often include security upgrades as well that can make you safer in the long run. If your operating system and apps feature automatic updates, enable them, and they’ll do the work for you.
4. Organize and store your photos. Photos. Now there’s a topic all unto itself. Here’s the thing: Estimates show that worldwide we took somewhere around 1.2 trillion photos in 2018. And you certainly have your share.
However, your photos may be just sitting there, taking up storage space on your computer or phone, instead of becoming something special like an album, greeting cards, a wall hanging, or popping them into a digital picture frame for your kitchen or living room. And this is where a little spring cleaning can be a bit of fun. For tips on cleaning up your photos, backing them up, and making something special with them, check out my earlier blog.
5. Delete old apps and the data associated with them. Let’s say you have a couple of apps on your phone for tracking your walks, runs, and exercise. You’ve since stopped using one altogether. Go ahead and delete the old one. But before you do, go in and delete your account associated with the app to ensure that any data stored off your phone, along with your password and user id are deleted as well.
For your computers and laptops, follow the same procedure, recognizing that they also may have account data stored elsewhere other than on your device.
In short, many apps today store information that’s stored and maintained by the app provider. Make sure you close your accounts so that data and information is taken out of circulation as well.
6. Shred your old files and encrypt the important files you’re holding on to. This bit of advice calls for using comprehensive security software on your devices. In addition to protecting you from viruses, malware, and other cyberattacks on your privacy and identity, it can help you protect your sensitive information as well. Such security software can offer:
7. Throwing away old computers and tech—dispose of properly. When it comes time to say goodbye to an old friend, whether that’s a computer, laptop, phone, or tablet, do so in a way that’s friendly to the environment and your security.
Consider this … what’s on that old hard drive of yours? That old computer may contain loads of precious personal and financial info on it. Same thing goes for your tablets and phones. The Federal Trade Commission (FTC) offers some straightforward advice in their article about protecting your data before you get rid of your computer. You don’t want those old tax returns ending up in the trash unprotected.
When it comes time for disposal, you have a few options:
Enjoying the benefits of your work—that’s what spring cleaning is all about, right? With this little list, you can end up with a digital life that’s safer and faster than before.
The post Digital Spring Cleaning: Seven Steps for Faster, Safer Devices appeared first on McAfee Blog.
To live our digital lives to the fullest, we rely on a variety of technologies to support our online activities. And while some apps and devices are meant to make certain tasks more convenient or provide us with greater security, others simply offer a false sense of security and could potentially lead to online misfortune. One such platform is SuperVPN. While users may applaud themselves for using a VPN to protect their privacy, this Android app is unfortunately spilling their secrets without their knowledge.
Let’s unpack how SuperVPN works and its recent involvement in a data breach.
VPNs (virtual private networks) are intended to create a secure tunnel between your device and the internet, offering you privacy and freedom from IP-based tracking. It protects your identity and financial information by encrypting, or scrambling, the data that flows through the tunnel, and can mask your true location, making it appear as though you are connecting from somewhere else. VPN apps have become much more popular in recent years as our awareness around privacy and security has grown. But, such is the case with all apps, it’s important to do your research before you select one to install on your phone.
According to Forbes, critical security warnings around the app SuperVPN surfaced last year. They reported research stating that 105 million people might have had their credit card details stolen, and that hackers could intercept messages between the user and provider. As of last Friday, someone leaked three databases on a popular hacking forum that purportedly contained user credentials and device data stolen from three different Android VPN services: SuperVPN, considered one of the most dangerous VPNs on Google Play with 100 million installs, GeckoVPN (10 million installs), and ChatVPN (50,000 installs). This breach exposed the data of 21 million users, including names, email addresses, usernames, payment data, device information, and even location data logs — a major red flag for a VPN.
Although a free VPN might seem like an ideal solution at first, there are multiple consequences that could potentially put your online safety in jeopardy. Since free VPNs are not making money directly from their users, many make revenue indirectly, through advertising. This means that not only will you be bombarded with ads, but you’re also exposed to tracking and malware. In fact, one study of 283 free VPN providers found that 72% included trackers. Beyond the frustration of ads, slowness, and upgrade prompts is the fact that some free VPN tools include malware that can put your sensitive information at risk. The same study found that 38% of the free VPN applications in the Google Play Store were found to have malware and some even stole the data off of users’ devices, similar to SuperVPN.
If you choose a verified, paid VPN service, however, you’ll enjoy a plethora of benefits including unlimited bandwidth, speedy performance, protection across multiple devices, and much more. Aside from choosing a premium VPN service, following these tips will help you stay secure against SuperVPN and others like it and protect your daily online communications:
Delete SuperVPN from your device as soon as possible. There are at least six other apps like SuperVPN, with identical descriptions and logos from different creators on Google Play Store. Steer clear of downloading these apps altogether to avoid any cyber misfortune.
While some malicious apps do make it through the app store screening process, most attack downloads appear to stem from social media, fake ads, and other unofficial app sources. Before downloading an app to your device, do some quick research about the origin and developer.
Reviews and rankings are still a suitable method of determining whether an app is legitimate. However, watch out for assessments that reuse repetitive or straightforward phrases, as this could be a sign of a fraudulent review.
If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity.
A comprehensive security suite like McAfee Total Protection includes our McAfee® Safe Connect standalone VPN with auto-renewal and takes the worry out of connecting, so you can focus on what’s important to you.
To stay updated on all things McAfee and on top of the latest consumer and mobile security threats, follow @McAfee_Home on Twitter, subscribe to our email, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Attention Android Users: This Free VPN App Leaked the Data of 21 Million Users appeared first on McAfee Blogs.
Today, there are so many different avenues where we receive information.
Personally, I prefer finding out what’s going on in the world by scanning my favorite news channels’ websites and by receiving personalized feeds and notifications to my phone. My wife, however, scans social media platforms – from Facebook to Twitter to Instagram – to discover the latest happenings. My teenage daughter spends 2+ hrs a day on social media platforms engaging with her friends.
While were initially meant to help us stay connected, they come with their own handful of security implications. Let’s explore what these threats are and how to stay protected.
Users rely on social media to feel connected. So while the world was social distancing, social media grew more popular than ever before – as of March 2020, people are on social media 44% more worldwide. However, with these platforms being so popular, they’ve become a hotspot for cybercriminal schemes.
There’s a variety of potential threats on social platforms, including misinformation, account takeovers, and phishing scams. The latter threat is all too common, as these platforms have become a popular avenue for cybercriminals to spread troublesome links and websites.
To lure unsuspecting users into clicking on these links, hackers often tap into what consumers care about. These topics have ranged from fake tech support scams to getting verified on Instagram.
At McAfee, we want users to enjoy a safe online social life. That’s why we created a new McAfee® WebAdvisor feature that scans for dangerous links across six major social media sites – Facebook, Twitter, YouTube, Instagram, Reddit, and LinkedIn – so users can scroll their feeds with confidence. To do this, McAfee WebAdvisor now color codes links across these social platforms, as it has always done for online searches, to show which ones are safe to visit.
It’s important to take advantage of new technologies that help us adapt and grow into security superstars. My family and I are excited to see this new feature roll out across our existing McAfee® Total Protection subscription. That way we can keep up with the latest news and trends, as well as stay connected with family and friends without worrying about any potential threats. I can sleep much better at night knowing that my whole family will be both connected and protected.
To stay updated on all things McAfee and for more resources on staying secure from home, follow @McAfee_Home on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.
The post Stay Connected & Protected: Weaving Security Into Our Social Media Habits appeared first on McAfee Blogs.
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