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Trend Micro Guardian: Protecting Your Kids On-the-Go

By Trend Micro

Some smart devices are not limited to use on the home network; for instance, your child’s mobile phone or tablet. Keeping your kids safe on these on-the-go devices means extending your security policies beyond the home. Trend Micro Home Network Security (HNS) makes it easy with its complementary app, Trend Micro Guardian. Guardian integrates with HNS’s parental control rules via Mobile Device Management technology to extend the rules you’ve applied on your home network to your children’s Wi-Fi / mobile connections outside the home.

Guardian enables the following security and parental controls:

  • Web Threat Protection, which blocks dangerous websites and phishing attempts.
  • Website Filtering, which is equipped with category-based filters to protect your children from inappropriate websites.
  • You can Pause the Internet and YouTube, to turn off your child’s distractions when they need to focus on other tasks.
  • You can enforce Time Limits, to restrict when your child is online within a range of time. (This feature will be available around mid-year).

Setup and Configuration

In order to benefit from these features, the Trend Micro Guardian app must be installed on your child’s device and paired with your Home Network Security Station. It’s recommended that you install Trend Micro Guardian on the child’s device before setting up Parental Controls. However, you may also save the Trend Micro Guardian setup process until after you’ve defined the Parental Control rules for your child. Either way, Guardian accepts the rules defined and applies them to the child’s device whenever they go beyond your home and hook up to public WiFi or their mobile network.

For the Trend Micro Guardian app setup and installation process, you may refer to FAQ: Trend Micro Guardian or the Home Network Security Product Guide for more details.

A Few Additional Notes

  • Trend Micro Guardian is only available for Android and iOS platforms. For protecting your child while using a laptop outside the home network, use Trend Micro Security for your Windows machine (Antivirus+, Internet Security or Maximum Security) or Mac (Antivirus for Mac), available directly from the Trend Micro website. Trend Micro Antivirus One is also available for Macs directly from the Apple App Store.
  • Once installed, you need to protect Trend Micro Guardian from being uninstalled. Uninstall Protection is set up somewhat differently on an iOS or Android device. Again refer to the Home Network Security Product Guide for more details.
  • Trend Micro Guardian can be installed on your mobile device with any existing Trend Micro Mobile Security app for Android or iOS. When Trend Micro Mobile Security and Trend Micro Guardian are used together, Guardian takes precedence over Mobile Security in detecting and blocking dangerous or malicious sites. It does not affect the other features in Trend Micro Mobile Security, which are still fully enabled on your mobile device.

Protection that Goes Where Your Child Goes

Internet safety for kids is a must, whether they’re online at home, or out and about, away from home. Trend Micro Guardian ensures the child will observe and practice the same security rules at home and on the internet anywhere in the world.

For more information on Trend Micro Home Network Security with Guardian, go to Home Network Security.

The post Trend Micro Guardian: Protecting Your Kids On-the-Go appeared first on .

COVID-19: How Do I Work from Home Securely?

By Trend Micro

The coronavirus pandemic—the infection officially designated as COVID-19—is causing upheaval across the globe. Aside from the serious economic and public health implications, one very practical impact of shelter-in-place dictums is to force many companies to support remote working where they can. The most recent data tells us that in 2017, eight million Americans worked from home at least some of the week — amounting to around 5% of US workers. However, the events of the past few weeks are driving what is being described in certain sectors as the biggest shift to home working since 9/11.

This will ensure that many companies can continue functioning while helping to achieve social distancing to minimise the spread of the virus. But there are challenges, particularly to smaller businesses who don’t have IT security teams to assist with the transition. Hackers are primed and ready to take advantage of home workers, whose machines and devices may not be as secure as those in the office. There’s also a risk that workers are more distracted by current events when working at home, creating more opportunities for cyber-criminals to strike.

This isn’t just about hackers stealing your personal log-ins and information to sell on the dark web. In a home-working context, corporate data and systems may also be at risk. It takes just one unsecured remote worker to let the bad guys in. The damage they end up doing may be particularly difficult for employers to weather given the extreme economic pressures already on many firms.

With that in mind, therefore, let’s take a look at some of the major threats to home workers and their organizations, and what can be done to keep the hackers at bay.

The main threats

Phishing messages are by far the number one threat to home workers. Cyber-criminals are using widespread awareness of COVID-19, and a desire for more information on the outbreak, to trick users into clicking on malicious links or opening booby-trapped attachments. Many are spoofed to appear as if sent by trusted organizations such as the US Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO). They may claim to offer more information on the spread of the outbreak, tips on staying safe, and even provide details of how to get a non-existent vaccine online.

If you click through on a malicious link, the next stage of the attack could:

  • Take you to a convincing-looking log-in page (e.g., for Microsoft Outlook, Office 365, or any popular cloud apps) where your username and password could be harvested by hackers. With these, they have a foothold in the organization which could provide the foundation for a serious information-stealing attack.
  • Covertly initiate a malware download. This malware could exploit unpatched vulnerabilities on your computer to infect not just your machine but the entire corporate network it’s connected to, with ransomware, cryptojacking malware, banking trojans, information-stealing threats, and much more.

Brute forcing is another way for hackers to hijack your cloud accounts. They use previously breached username/password combos and run them through automation software to try them across billions of websites and apps. Because users reuse passwords across numerous accounts, the bad guys often get lucky and are able to unlock additional accounts in this way. Home workers using Microsoft Teams, Slack, Zoom and other cloud platforms for collaboration and productivity may be targeted.

Malicious smartphone apps are another threat to home workers. These may be disguised to trick the user into believing they’re downloading a COVID-19 tracker, for example. In reality, it could infect the device with ransomware, info-stealers, or other malware. That device could then spread the same malware to the corporate network, if it is connected to it via the home network.

Smart device threats are also a concern for home workers. More and more of us are investing in smart home devices. From voice assistants to smart speakers, connected refrigerators to smart TVs, it’s estimated that there’ll be as many as 128 million smart homes in the US by the end of this year. However, often these consumer-grade devices don’t have strong built-in protection. They may use weak, factory default passwords and/or contain multiple software vulnerabilities which are rarely patched by the manufacturer, if at all. The risk is that hackers could hijack one or more of these devices and use them as a stepping stone into the home and then corporate network – as we’ve demonstrated in previous research.

Friends and family could also introduce new cyber-threats, as they will also be confined largely to the home. That means they’ll be logging on to the home network with their own mobile devices, which may not be as well protected from threats as they should be. Once again, such threats could spread quickly from the home network to infect the enterprise network if it’s connected without adequate security controls. Another risk is of children using unsecured remote learning platforms, which may offer cybercriminals opportunities to hijack accounts, steal information and spread malware onto the network.

What are the hackers after?

Home workers represent an attractive target in their own right. After all, personal information and log-ins (home banking, Netflix, webmail etc) can be easily sold for a profit on dark web marketplaces. However, organizations represent a much bigger, potentially more lucrative pay day for cyber-criminals. While corporate PCs and networks might be fairly well secured, the rush to support home working may have left gaps the bad guys are keen to exploit.

By first compromising the home worker, and then pivoting through unsecured channels to the corporate network, hackers could spread ransomware, steal sensitive company IPs, infect work networks with crypto-mining malware, or steal large volumes of customer data. They may also look to hijack employees’ corporate email or other accounts as the first part of a multi-stage information-stealing attack. There have even been new warnings of Business Email Compromise (BEC) attacks in which employees (usually those working in the finance department) are contacted by someone posing as a senior exec and ordered to wire business funds to a new bank account.

Working safely at home

With so many techniques at their disposal, it’s easy to imagine that the bad guys have the upper hand. But by putting a few best practices in place, there are things businesses and employees can do today to reduce home working security risks.

Consider the following:

  • User awareness exercises to improve the ability of home workers to spot phishing attacks.
  • Ensure all home workers are outfitted with anti-malware for any devices used for work. Trend Micro Maximum Security is an excellent place to start for PCs and Macs, while Trend Micro Mobile Security can help secure Android and Mobile devices.
  • Require strong, unique passwords for all accounts, stored in a password manager, such as Trend Micro Password Manager.
  • Enhance the above by switching on two-factor authentication for all enterprise accounts that have it (including any cloud platforms).
  • Always use a VPN for communication between home and corporate networks.
  • Ensure staff have a clear route to report any security incidents.
  • Switch on automatic updates for all home computer systems (operating systems and software).
  • Ensure smart home devices are on latest software version and have strong passwords or 2FA.
  • Use a network security solution like Trend Micro Home Network Security to secure your home network. It not only provides a secure baseline for working at home, with its web and content threat protections; you can block your kids’ use of the internet and YouTube while you’re having conference calls or doing other bandwidth-intensive work on the remotely-accessed corporate network.
  • Tightly enforce endpoint security policies: if possible, only allow work devices to connect to the corporate network, and/or employee devices that have been previously scanned for threats.

We don’t know how long COVID-19 will last. But by adapting to the new reality as quickly as possible, businesses and their home workers can at least close down any security gaps, enabling them to be as productive as possible — while most importantly, staying safe and healthy.

The post COVID-19: How Do I Work from Home Securely? appeared first on .

Parental Controls – Trend Micro Home Network Security has got you covered

By Trend Micro

We continue our three-part series on protecting your home and family. If you missed our first part, you can find it here

Are your kids at that formative age when they’re beginning to use mobile devices? How about at that inquisitive age when they start to discover the wonders of the Internet? Or that age when they tend to be more carefree and self-indulgent?

The Internet and the digital devices our children use are valuable tools when used the right way. They give them access to a wide range of information, pave the way to explore worthwhile ideas, and keep them socially connected with family, relatives and friends. That said, though there are big advantages to kids’ use of the Internet, there are dangers as well. Part 2 of our 3-part series on home network security discusses those dangers to your children and what you can do to protect them, leveraging Trend Micro Home Network Security’s Parental Controls to help you do so.

Internet Access Threats are Real

Gone are the days when simple malware was the focal point for internet safety. Nowadays, children have so many devices giving them access to the internet, unknown dangerous situations have multiplied. As a parent, the challenges include the following:

  • Your children can come across unwanted or explicit content (such as porn), whether intentionally or unintentionally.
  • Your children can become victims of cyber bullies or internet predators through messaging apps they use or websites they visit.
  • Your kids could be concealing their delinquent online activities from you.
  • There also may be apps your kids are using that you don’t approve of. Conversely, there may be apps you approve, but your kids are spending too much time on them.
  • Your youngers could be consuming too much time with their digital devices, instead of studying or doing other productive activities.

Parental Controls: Your Silent Partner

Finding the right balance between parenting and controlling the child’s use or possible misuse of the internet is tricky. Here’s where Trend Micro Home Network’s (HNS) Parental Controls can come in. In addition to protecting your home network from security risks and attacks, HNS also provides a robust and flexible parental control system to keep internet usage safe for your children. Controls include:

  • Web Access Control and Monitoring, which gives parents the ability to allot Daily Time Quotas as well as to implement a Customizable Schedule for your child’s screen time. The controls include the means to Pause Internet Access by each Family Member’s Profile; and they also provide general Online Connectivity Monitoring for observing family members’ internet usage.
  • Website and Content Filtering blocks inappropriate websites and content. It also enables parents to turn on Google Safe Search and YouTube Restricted Mode.
  • App Controls manages YouTube Pause and Time Limits. In addition, App Detection alerts you if your children are detected using potentially inappropriate apps.

Parental Controls that Work for You

Protecting your family members online starts with Adding a Profile.

You can add a new Profile for each Family Member and assign to them the devices they control. To do this, you can just simply tap Family in the Command Menu and choose the family member by tapping Add Someone. This will let you provide the Profile Name and Profile Picture as well as Assign Devices to the person by tapping the device(s) in the Unassigned panel. The devices you select will then be automatically moved into the ownership panel for that person. Tap Done and you’ll be presented with the Settings screen for that child’s Profile, where you can configure Parental Controls as you see fit.

Website Filtering

Next, let’s proceed with the most common component: Website Filtering.

  • To set this up, tap Set Up Now for Filtering to block inappropriate websites and content for this family member.
  • Once the Filtering screen appears, you can toggle on Get Notifications for this family member when selected websites are visited, and Block to block selected websites for this family member’s profile.
  • You can also tap the appropriate pre-configured setting for the Age Level for this particular profile. You can choose from Child, Pre-Teen, and Teen; or tap Custom to manually select categories and subcategories to block. Filtered Categories include: Adult or Sexual (e.g. Pornography), Communication or Media (e.g. Social Networking), Controversial (e.g. Violence, Hate, Racism) and Shopping and Entertainment (e.g. Games, Gambling).
  • There may be instances where you may want to set exceptions to allow specific websites to be accessed or blocked. To do so, tap Set Exceptions and then add the website URL to either the Allowed List or Denied List.

Content Filtering

Moving on, you can also set up Content Filtering.

  • Setting up Content Filtering is quite straightforward. For example, you can toggle Turn On Google Safe Search to filter Google search results on your child’s phone, tablet or computer within your home network.
  • Likewise, all you need to do to restrict mature, inappropriate and offensive content on YouTube search results on your child’s devices is to toggle Turn On YouTube Restricted Mode.

App Controls

To continue, there are apps that parents disapprove of, but there are always those instances when the children try to use them anyway against their parent’s wishes. That’s when you can choose to be informed of the Inappropriate Apps Used by your children.

  • You can achieve this by tapping Set Up Now under Inappropriate App Used and then enabling Get Notifications.
  • You can then choose from the App Categories such as Games, Adult, Social Network or Chat, Shopping or Advertisement, Media/Streaming, Dating and VPN, which will send an alert once those selected apps are used by your kids on their respective devices.

Time Limits and Notifications

Even when you try to teach your kids about being responsible about their online time, it’s easier said than done. Thus, parents or guardians can schedule the hours of screen time their children are allowed each day, along with the hours when screen time is available. HNS’s Parental Controls provide both of these features and more.

  • To set up Time Limits, just tap Set Up Now to bring up Add First Rule. You can select the days for this rule and the number of hours per day that your child can use the internet.
  • You can indicate the Internet Time Limit and Time on YouTube by scrolling back and forth to see the limits available, then tap the total time per day you want to allow.
  • Once you set the limits, you may want to toggle Get Notifications to tip you off when your child reaches the limit.
  • Next, you’ll set the time period when your child can use the Internet by tapping the From and To fields, and moving the Time Wheelbar accordingly for the Beginning and Ending
  • You can opt to be informed by selecting Get Notifications when your child attempts to use the internet outside the allowed time period, as well as Block Internet Access for the child when they do.
  • Before tapping Done to finalize the rule(s), the Rule Complete screen shows a summary of the rule you’ve set, providing a clock to show the Allowed Time, the Days for which the rule is set, the Hours of Internet allowed, including any time allowed for YouTube viewing, and the Times

Connection Alerts

Last but not least, since it’s tough to keep monitoring when your child is online, tapping Trend Micro HNS’ Connection Alert to toggle it on makes it easier for parents to get notifications when their kid’s digital devices connect to the home network during a specified time period.

In the end, Trend Micro Home Network Security’s Parental Controls can assist parents in dealing with the online safety challenges all children are exposed to in the 21st century. HNS’ flexible and intuitive feature set comprised of Filtering, Inappropriate App Used, Time Limits and Connection Alerts support every parent or guardian’s goal to ensure a safe and secure internet experience for their kids. Coupled with kind face-to-face conversations, where you let your children know your care for them extends to how they use the Internet, HNS becomes your silent partner when ensuring your family’s safety.

For more information, go to Trend Micro Home Network Security.

The post Parental Controls – Trend Micro Home Network Security has got you covered appeared first on .

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