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What Is Smishing and Vishing, and How Do You Protect Yourself?

By McAfee

Smishing and vishing are scams where criminals attempt to get users to click a fraudulent link through a phone text message, email, or voicemail. These scams are becoming increasingly popular as cybercriminals try to take advantage of people who are more likely to fall for them, such as those who aren’t as familiar with technology or who may be experiencing a crisis. 

Be aware that cybercrime and hacking can happen to anyone. Criminals are always looking for new ways to exploit people, and they know that others may not be cautious or recognize the warning signs of phishing scams when using the internet. That’s why it’s important to be aware of the different types of cybercrime and how to protect yourself. 

This article discusses how to protect yourself from smishing attempts and scams where criminals try to get you to click on a fraudulent link or respond to their voicemail message to steal your personal data. 

What is smishing?

Most people are familiar with phishing scams, where scammers try to trick you into giving them your personal or financial information by pretending to be a legitimate company or organization. But have you ever heard of smishing or vishing? 

Smishing is a type of phishing scam where attackers send SMS messages (or text messages) to trick victims into sharing personal information or installing malware on their devices. Vishing is almost identical to smishing, except cybercriminals use VoIP (Voice over IP) to place phone calls to trick victims instead of SMS (short message service) messages. 

Smishing messages often appear to be from a legitimate source, such as a well-known company or government agency. It may even include urgent language or threats in an effort to get victims to act quickly. In some cases, the message may also include a link that directs victims to a fake website where they are prompted to enter personal information or download malware. 

Examples of a smishing text message

Here are some examples of smishing text messages hackers use to steal your personal details: 

  • “We have detected unusual activity on your account. Please call this number to speak to a customer service representative.” 
  • “You have won a free gift card! Click here to claim your prize.” 
  • “Hi! We noticed that you’re a recent customer of ours. To finish setting up your account, please click this link and enter your personal information.” 
  • “Urgent! Your bank account has been compromised. Please click this link to reset your password and prevent any further fraud.” 
  • “Hey, it’s [person you know]! I’m in a bit of a bind and could really use your help. I sent you a link to my PayPal, could you send me some money?” 

How dangerous can smishing be?

If you fall for a smishing scam, you could end up giving away your personal information or money. Cybercriminals use smishing messages to get personal and financial information, like your credit card number or access to your financial services 

For example, one type of smishing scam is when you get a text message that looks like it’s from your bank. The message might say there’s been suspicious activity on your account and that you need to click on a link to verify your identity. If you do click on the link, you’ll be taken to a fake website where you’ll be asked to enter your banking information. Once the scammers have your login information, they have access to clean out your account. 

How can you protect yourself from smishing?

Smishing scams can be very difficult to spot, but there are some telltale signs to look for and steps to take to protect yourself. 

Recognize the signs of a smishing text

One of the easiest ways to protect yourself from smishing scams is to be able to recognize the signs of a smishing text message. Here are some tips: 

  • Be suspicious of any text messages that ask for personal information or include a link. 
  • Look closely at the sender’s name and number. Fraudulent messages often come from spoofed numbers that may look similar to a legitimate number but with one or two digits off. 
  • Look for errors in spelling or grammar. This can be another sign that the message is not legitimate. 
  • Beware of any text messages that create a sense of urgency or are threatening in nature. Scammers often use these tactics to get you to act quickly without thinking. 
  • If you’re not expecting a message from the sender, be extra cautious. 
  • If you’re unsure whether a text message is legitimate, call the company or organization directly to verify. 

Filter unknown text messages

While you can’t avoid smishing attacks altogether, you can block spam text messages you receive on your mobile phone. iPhone and Android have cybersecurity tools like spam filters and phone number blocking to help protect you from phishing attacks and malicious links. 

To set up spam filters on your iPhone: 

  1. Go to the Settings App 
  2. Go to Messages 
  3. Find the Filter Unknown Senders option and turn it on 

To set up spam filters on your Android mobile device: 

  1. Go to the Messaging App 
  2. Choose Settings 
  3. Tap Spam Protection and turn on Enable Spam Protection 

Use McAfee Mobile Security 

McAfee Mobile Security is a mobile security app that helps protect your phone from malware, phishing attacks, and other online threats. McAfee Mobile Security is available for Android and iOS cell phones. 

One of the benefits of using McAfee Mobile Security is that it can help detect and block smishing attacks. With identity monitoring, McAfee Mobile Security monitors your sensitive information like email accounts, credit card numbers, phone numbers, Social Security numbers, and more to protect against identity theft. They notify you if they find any security breaches. 

Other benefits include: 

  • Antivirus 
  • Secure VPN for privacy online 
  • Identity monitoring for up to 10 emails 
  • Guard your identity against risky Wi-Fi connections 
  • Safe browsing 
  • System Scan for the latest updates 

Keep your device and information secure with McAfee Mobile Security

These days, our lives are more intertwined with our mobile devices than ever. We use them to stay connected with our loved ones on social media, conduct our business, and even access our most personal, sensitive data. It’s no surprise that mobile cybersecurity is becoming increasingly important. 

McAfee Mobile Security is a comprehensive security solution that helps protect your device from viruses, malware, and other online threats. It also offers a variety of other features, like a secure VPN to protect your credit card numbers and other personal data 

Whether you’re browsing your favorite website, keeping up with friends on social media, or shopping online at Amazon, McAfee Mobile Security provides the peace of mind that comes from knowing your mobile device is safe and secure. 

So why wait? Don‘t let the smishers win. Get started today with McAfee Mobile Security and rest easy knowing your mobile device and sensitive information are protected. 

The post What Is Smishing and Vishing, and How Do You Protect Yourself? appeared first on McAfee Blog.

What Is Smishing? Here’s How to Spot Fake Texts and Keep Your Info Safe

By Vishnu Varadaraj

Your phone buzzes. You hope it’s a reply from last night’s date, but instead you get an entirely different swooping feeling: It’s an alarming SMS text alerting you about suspicious activity on your bank account and that immediate action is necessary.  

Take a deep breath and make sure to read the message carefully. Luckily, your assets could be completely safe. It could just be a smisher. 

Smishing, or phishing over SMS, is a tactic where cybercriminals impersonate reputable organizations or people and trick people into handing over their PII or financial details. Sometimes they can seem very credible with the information they have, and you may have even been expecting a correspondence of a similar nature. 

So how can you tell when an SMS text is real and requires your attention? And how should you deal with a smisher to keep your identity safe? 

What Is Smishing? 

Like email phishing and social media phishing,

SMS text phishing often tries to use a strong emotion – like fear, anger, guilt, or excitement – to get you to respond immediately and without thinking through the request completely.  

In the case of one coordinated smishing attack, cybercriminals not only impersonated financial institutions but collected PII on their targets ahead of time. The criminals then used these personal details – like old addresses and Social Security Numbers – to convince people that they were legitimate bank employees.1 But since when does a bank try to prove itself to the customer? Usually, it’s the other way around, where they’ll ask you to confirm your identity. Be wary of anyone who texts or calls you and has your PII. If you’re ever suspicious of a caller or texter claiming they’re a financial official, contact your bank through verified channels (chat, email, or phone) you find on the bank’s website to make sure. 

Smishers often keep up with current events and attempt to impersonate well-known companies that have a reason to reach out to their customers. This adds false legitimacy to their message. For example, in the summer of 2022, Rogers Communications, a Canadian telecommunications provider, experienced an extended loss of service and told customers they could expect a reimbursement. Smishers jumped on the opportunity and sent a barrage of fake texts requesting banking details in order to carry out the reimbursement.2 However, Rogers credited customers directly to their Rogers accounts.  

3 Tips to Identify a Smisher 

If you receive a suspicious text, go through these three steps to determine if you should follow up with the organization in question or simply delete and report the text. 

1. Know your notification preferences.

Do you have text alerts enabled for your bank and utility accounts? If not, disregard any text claiming to be from those organizations. Companies will only contact you through the channels you have approved. Also, in the case of the Rogers smishing scheme, be aware of how a company plans to follow up with customers regarding reimbursements. You can find information like this on their official website and verified social channels. 

2. Check the tone.

If the tone of the text urges you to act quickly or proposes a dire consequence of ignoring the message, be on alert. While suspicious activity on your credit card is serious, your bank will likely reimburse you for charges you didn’t make, so you have time to check your bank account and see recent activities. Official correspondence from financial institutions will always be professional, typo-free, and will try to put you at ease, not make you panic.

3. Verify the phone number.

Whenever you get a text from someone you don’t know, it’s a good practice to do an internet search for the number to see with whom it’s associated. If it’s a legitimate number, it should appear on the first page of the search results and direct to an official bank webpage. 

What to Do When You Receive a Fake SMS Alert 

Once you’ve identified a fake SMS alert, do not engage with it. Never click on any links in the message, as they can redirect you to risky sites or download malware to your device. If you have McAfee Safe Browsing on your mobile, it can be your backup if you accidentally open a malicious link. 

Also, don’t reply to the text. A reply lets the criminal on the other end know that they reached a valid phone number, which may cause them to redouble their efforts. Finally, block the number and report it as spam. 

A great absolute rule to always follow is to never give out your Social Security Number, banking information, usernames, or passwords over text. 

How to Keep Your PII Safe from Smishers 

To give you peace of mind in cases where you think a malicious actor has access to your PII, you can count on McAfee+. McAfee+ offers a comprehensive suite of identity and privacy protection services to help you feel more confident in your digital life. 

1PC Mag, “Scammers Are Using Fake SMS Bank Fraud Alerts to Phish Victims, FBI Says 

2Daily Hive, “Rogers scam alert: Texts offering credit after outage are fake 

The post What Is Smishing? Here’s How to Spot Fake Texts and Keep Your Info Safe appeared first on McAfee Blog.

Special Delivery: Don’t Fall for the USPS SMiShing Scam

By Pravat Lall

Special Delivery: Don’t Fall for the USPS SMiShing Scam

According to Statista, 3.5 billion people worldwide are forecasted to own a smartphone by the end of 2020. These connected devices allow us to have a wealth of apps and information constantly at our fingertips – empowering us to remain in constant contact with loved ones, make quick purchases, track our fitness progress, you name it. Hackers are all too familiar with our reliance on our smartphones – and are eager to exploit them with stealthy tricks as a result.

One recent example of these tricks? Suspicious text messages claiming to be from USPS. According to Gizmodo, a recent SMS phishing scam is using the USPS name and fraudulent tracking codes to trick users into clicking on malicious links.

Let’s dive into the details of this scheme, what it means for users, and what you can do to protect yourself from SMS phishing.

Special Delivery: Suspicious Text Messages

To orchestrate this phishing scheme, hackers send out text messages from random numbers claiming that a user’s delivery from USPS, FedEx, or another delivery service is experiencing a transit issue that requires urgent attention. If the user clicks on the link in the text, the link will direct them to a form fill page asking them to fill in their personal and financial information to “verify their purchase delivery.” If the form is completed, the hacker could exploit that information for financial gain.

However, scammers also use this phishing scheme to infect users’ devices with malware. For example, some users received links claiming to provide access to a supposed USPS shipment. Instead, they were led to a domain that did nothing but infect their browser or phone with malware. Regardless of what route the hacker takes, these scams leave the user in a situation that compromises their smartphone and personal data.

USPS Phishing Scam

Don’t Fall for Delivery Scams

While delivery alerts are a convenient way to track packages, it’s important to familiarize yourself with the signs of phishing scams – especially as we approach the holiday shopping season. Doing so will help you safeguard your online security without sacrificing the convenience of your smartphone. To do just that, follow these actionable steps to help secure your devices and data from SMiShing schemes:

Go directly to the source

Be skeptical of text messages claiming to be from companies with peculiar asks or information that seems too good to be true. Instead of clicking on a link within the text, it’s best to go straight to the organization’s website to check on your delivery status or contact customer service.

Enable the feature on your mobile device that blocks certain texts

Many spammers send texts from an internet service in an attempt to hide their identities. Combat this by using the feature on your mobile device that blocks texts sent from the internet or unknown users. For example, you can disable all potential spam messages from the Messages app on an Android device by navigating to Settings, clicking on Spam protection, and turning on the Enable spam protection switch. Learn more about how you can block robotexts and spam messages on your device.

Use mobile security software

Prepare your mobile devices for any threat coming their way. To do just that, cover these devices with an extra layer of protection via a mobile security solution, such as McAfee Mobile Security.

Stay updated

To stay updated on all things McAfee  and on top of the latest consumer and mobile security threats, follow @McAfee_Home  on Twitter, listen to our podcast Hackable?, and ‘Like’ us on Facebook.

The post Special Delivery: Don’t Fall for the USPS SMiShing Scam appeared first on McAfee Blogs.

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