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We’ve all been spending more of our time online since the crisis hit. Whether it’s ordering food for delivery, livestreaming concerts, holding virtual parties, or engaging in a little retail therapy, the digital interactions of many Americans are on the rise. This means we’re also sharing more of our personal and financial information online, with each other and the organizations we interact with. Unfortunately, as ever, there are bad guys around every digital corner looking for a piece of the action.
The bottom line is that personally identifiable information (PII) is the currency of internet crime. And cyber-criminals will do whatever they can to get their hands on it. When they commit identity theft with this data, it can be a messy business, potentially taking months for banks and businesses to investigate before you get your money and credit rating back. At a time of extreme financial hardship, this is the last thing anyone needs.
It therefore pays to be careful about how you use your data and how you protect it. Even more: it’s time to get proactive and monitor it—to try and spot early on if it has been stolen. Here’s what you need to know to protect your identity data.
How identity theft works
First, some data on the scope of the problem. In the second quarter of 2020 alone 349,641 identity theft reports were filed with the FTC. To put that in perspective, it’s over half of the number for the whole of 2019 (650,572), when consumers reported losing more than $1.9 billion to fraud. What’s driving this huge industry? A cybercrime economy estimated to be worth as much as $1.5 trillion annually.
Specialized online marketplaces and private forums provide a user-friendly way for cyber-criminals and fraudsters to easily buy and sell stolen identity data. Many are on the so-called dark web, which is hidden from search engines and requires a specialized anonymizing browser like Tor to access. However, plenty of this criminal activity also happens in plain sight, on social media sites and messaging platforms. This underground industry is an unstoppable force: as avenues are closed down by law enforcement or criminal in-fighting, other ones appear.
At-risk personal data could be anything from email and account log-ins to medical info, SSNs, card and bank details, insurance details and much more. It all has a value on the cybercrime underground and the price fraudsters are prepared to pay will depend on supply and demand, just like in the ‘real’ world.
There are various ways for attackers to get your data. The main ones are:
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The COVID-19 challenge
As if this weren’t enough, consumers are especially exposed to risk during the current pandemic. Hackers are using the COVID-19 threat as a lure to infect your PC or steal identity data via the phishing tactics described above. They often impersonate trustworthy institutions/officials and emails may claim to include new information on outbreaks, or vaccines. Clicking through or divulging your personal info will land you in trouble. Other fraud attempts will try to sell counterfeit or non-existent medical or other products to help combat infection, harvesting your card details in the process. In March, Interpol seized 34,000 counterfeit COVID goods like surgical masks and $14m worth of potentially dangerous pharmaceuticals.
Phone-based attacks are also on the rise, especially those impersonating government officials. The aim here is to steal your identity data and apply for government emergency stimulus funds in your name. Of the 349,641 identity theft reports filed with the FTC in Q2 2020, 77,684 were specific to government documents or benefits fraud.
What do cybercriminals do with my identity data?
Once your PII is stolen, it’s typically sold on the dark web to those who use it for malicious purposes. It could be used to:
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How do I protect my identity online?
The good news among all this bad is that if you remain skeptical about what you see online, are cautious about what you share, and follow some other simple rules, you’ll stand a greater chance of keeping your PII under lock and key. Best practices include:
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How Trend Micro can help
Trend Micro offers solutions that can help to protect your digital identity.
Trend Micro ID Security is the best way to get proactive about data protection. It works 24/7 to monitor dark web sites for your PII and will sound the alarm immediately if it finds any sign your accounts or personal data have been stolen. It features
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Trend Micro Password Manager enables you to manage all your website and app log-ins from one secure location. Because Password Manager remembers and recalls your credentials on-demand, you can create long, strong and unique passwords for each account. As you’re not sharing easy-to-remember passwords across multiple accounts, you’ll be protected from popular credential stuffing and similar attacks.
Finally, Trend Micro WiFi Protection will protect you if you’re out and about connecting to WiFi hotspots. It automatically detects when a WiFi connection isn’t secure and enables a VPN—making your connection safer and helping keep your identity data private.
In short, it’s time to take an active part in protecting your personal identity data—as if your digital life depended on it. In large part, it does.
The post Identity Fraud: How to Protect Your Identity Data, Accounts and Money During the Coronavirus Crisis appeared first on .
When we published our 2020 Predictions report in December, we didn’t realize there was a global pandemic brewing that would give cybercriminals an almost daily news cycle to take advantage of in their attacks against people and organizations around the world. Malicious actors have always taken advantage of big news to use as lures for socially engineered threats, but these events tend to be fairly short news cycles.
When Covid-19 started making headlines in early 2020, we started seeing new threats using this in the attacks. As you see below, April was the peak month for email-based Covid-19 related threats.
The same was true for phishing URLs related to Covid-19, but for files using Covid-19 in their naming convention, the peak month in the first half was June.
Impact on Cybercrime
The constant 24×7 news around cases, cures and vaccines makes this pandemic unique for cybercriminals. Also, the shift to remote working and the challenges posed to supply chains all gave cybercriminals new content they could use as lures to entice victims into infecting themselves.
As we’ve seen for many years now, email-based threats were the most used threat vector by malicious actors, which makes sense as the number one infection vector to penetrate an organization’s network is to use a socially engineered email against an employee.
We even saw malicious mobile apps being developed using Covid-19 as a lure, as you see below.
In this case it was supporting potential cures for the virus, which many people would have wanted.
Other Highlights in 1H 2020
While Covid-19 dominated the threat landscape in the 1H 2020, it wasn’t the only thing that defined it. Ransomware actors continued their attacks against organizations, but as we’ve been seeing over the past year, they’ve become much more selective in their victims. The spray and pray model using spam has been shifted to a more targeted approach, similar to how nation-state actors and APT groups perform their attacks. Two things showcase this trend:
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Home network attacks are another interesting aspect of the threat landscape in the first half of this year. We have millions of home routers around the world that give us threat data on events coming into and out of home networks.
Threat actors are taking advantage of more remote workers by launching more attacks against these home networks. As you see below, the first half of 2020 saw a marked increase in attacks.
Many of these attacks are brute force login attempts as actors try to obtain login credentials for routers and devices within the home network, which can allow them to do further damage.
The above are only a small number of security events and trends we saw in just six months of 2020. Our full roundup of the security landscape so far this year is detailed out in our security roundup report – Securing the Pandemic-Disrupted Workplace. You can read about all we found to help prepare for many of the threats we will continue to see for the rest of the year.
The post 1H 2020 Cyber Security Defined by Covid-19 Pandemic appeared first on .
Welcome to the new normal. We’re all now living in a post-COVID-19 world characterized by uncertainty, mass home working and remote learning. The lines demarcating normal life have shifted abruptly – perhaps never to return. That’s not the worst that can happen, as we all know, but it does mean we all need to get used to new ways of living, working and studying from home. This has major implications for the online safety, security and privacy of our families.
To help you adapt to these new conditions while protecting what matters most, Trend Micro has developed a two-part blog series on “The New Normal.” Part 1 identifies the scope and specific cyber-threats of the new normal. Part 2 provides security tips and products to help address those threats.
In April, nearly 300 million Americans were estimated to be in government-mandated lockdown. Even as some businesses, municipalities and states begin to relax these rules, experts have warned of subsequent waves of the virus, which could result in new localized lockdowns. In short, a lot of people will continue to work from home, while their children, also at home, attempt to study remotely from their mobile devices.
This has considerable implications for how we spend our time. Without that morning commute to work or school, more of it than ever will involve sitting in front of a desktop, laptop, tablet or smartphone screen. Even the smart TV is enlisted. Dangers include
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Unfortunately, the increase in working from home (WFH), especially for those not used to it, may lead to an increase in risky behavior, such as: using non-approved apps for work; visiting non work-related sites on work devices; and using personal devices to access work resources. Recent global Trend Micro research found that:
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This is not about restricting your freedom to visit the sites you want to visit while at home. It’s about reducing the risk of exposing corporate data and systems to possible malware.
Unsurprisingly, there has also been a major uptick in the volume of cyber-threats targeting home users. With a captive audience to aim at, it’s a huge opportunity for cyber-criminals to steal your log-ins and personal data to sell to fraudsters, or even to steal corporate passwords and information for a potentially bigger pay-off. They are helped by the fact that many home workers may be more distracted than they usually would be at the office, especially if they have young children. Your kids may even share the same laptops or PCs as you, potentially visiting risky sites and/or downloading unapproved apps.
There’s also a chance that, unless you have a corporate machine at home, your personal computing equipment is less secure than the kit you had in the office. Add to that the fact that support from the IT department may be less forthcoming than usual, given that stretched teams are overwhelmed with requests, while themselves struggling to WFH. One recent report claimed that nearly half (47%) of IT security pros have been taken off some or all of their typical security tasks to support other IT-related jobs. In another, only 59% of respondents said they believe their cybersecurity team has the right tools and resources at home to perform their job effectively.
It’s time to step up and take security into your own hands. Stay on the lookout for the following threats.
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So what’s a remote worker/concerned parent to do to protect themselves and the family in the midst of the “new normal?”
Read Part 2 in this mini-series, which we’re publishing simultaneously with Part 1, where we share some best practice advice on how to keep your digital lives and work systems safe from online threats during lockdown—and where we provide tools to help you do just that.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 1) appeared first on .
The past few months have seen radical changes to our work and home life under the Coronavirus threat, upending norms and confining millions of American families within just four walls. In this context, it’s not surprising that more of us are spending an increasing portion of our lives online. But this brings with it some familiar cyber-risks. In Part 1 of this mini-series, we explained how cyber-criminals are looking to capitalize on these sweeping changes to society to further their own ends.
Now let’s take a look at what you can do to protect your family, your data, and access to your corporate accounts.
The bad guys are laser-focused on stealing your personal data and log-ins and increasingly see the remote worker as an easy target for leapfrogging into corporate networks. That’s not to mention the potential internet safety risks inherent in bored kids spending more time in front of their screens. To respond, you’ll need to create an equally focused “home security plan” governed by sensible policies and best practices. Here are some of the key areas to consider.
Protect your smart home and router
Increasingly, unprotected smart home devices are being targeted by cyber-criminals to turn into botnets to attack others. They might also provide sophisticated attackers with a stepping-stone into your corporate systems, via the home network. The home router, with its known flaws, is (after the modem) the digital front door to the smart home and the basis for your networking, so it should be first in any security strategy. Consider the following when tackling home network security:
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Secure your home office
Cyber-criminals are primed to take advantage of distracted home workers and potentially less secure PCs/devices. Secure this environment by doing the following:
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Stay safe from phishing
Phishing is the number one tactic used by attackers to trick you into installing malware or handing over your log-ins. Emails, text messages, social media messages and more are spoofed to appear as if sent by a legitimate company or contact. In response:
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Use video conferencing safely
New videoconferencing platforms can introduce risk, especially if you’re not familiar with the default settings. Here’s how to stay safe when video conferencing:
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Stay safe shopping and banking
Next, protect your financial information and stay safe from e-commerce fraud by doing the following:
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Think about online safety for kids
They may be under your roof for more hours of the day than usual, but your children are also likely to be spending more time online. That means you need to have a measured conversation with them about internet safety, backed up with parental controls. Consider the following:
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Mobile security best practices
Finally, sheltering at home has limits, particularly for restless kids. When they go to the store or out to the park, facemasks notwithstanding, they’re likely going to use their mobile devices, just as they’ll continue to do at home. Of course, you’re not exempt either from mobile threats. Ensure mobile security by
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When it comes to protecting the home from security and privacy threats during lockdown, leave no stone unturned. Cyber-criminals will always look for the weak link in the chain and focus their efforts there. Network security is important, but it doesn’t replace the need for protection on each individual device. You’ll need to cover your router, network, smart devices, and all endpoints (PCs, laptops, mobiles and other devices). Here’s how Trend Micro can help:
Trend Micro Home Network Security
Trend Micro Home Network Security provides industry-leading protection against any threats to internet-connected devices in the home. The solution
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Trend Micro Security (PC and Mac)
Trend Micro Security, available in various editions (led by Trend Micro Maximum Security), is Trend’s flagship endpoint security product for consumers. Available for both PCs and Macs, it features AI learning to stop advanced threats. Among a wide range of protections, it includes:
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Trend Micro Mobile Security:
Trend Micro Mobile Security provides endpoint security for all your mobile devices, whether Android or iOS-based.
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Additional Trend Micro Tools:
Network and endpoint security should be supplemented with tools that accomplish specific tasks, such as protecting your internet connections, your passwords, and your identity data. Trend Micro provides
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Maintaining your family’s security and privacy on all their devices during the coronavirus lockdown above all means changing your mindset, to take into account the mix of work and play in the household during the “new normal.” Use these tips and tools during lockdown and you’ll be well on your way to ensuring you and your family’s safety from malicious viruses—both digital and natural.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 2) appeared first on .
The COVID-19 pandemic, along with social distancing, has done many things to alter our lives. But in one respect it has merely accelerated a process begun many years ago. We were all spending more and more time online before the virus struck. But now, forced to work, study and socialize at home, the online digital world has become absolutely essential to our communications — and video conferencing apps have become our “face-to-face” window on the world.
The problem is that as users flock to these services, the bad guys are also lying in wait — to disrupt or eavesdrop on our chats, spread malware, and steal our data. Zoom’s problems have perhaps been the most widely publicized, because of its quickly rising popularity, but it’s not the only platform whose users have been potentially at risk. Cisco’s WebEx and Microsoft Teams have also had issues; while other platforms, such as Houseparty, are intrinsically less secure (almost by design for their target audience, as the name suggests).
Let’s take a look at some of the key threats out there and how you can stay safe while video conferencing.
Depending on the platform (designed for work or play) and the use case (business or personal), there are various opportunities for the online attacker to join and disrupt or eavesdrop on video conferencing calls. The latter is especially dangerous if you’re discussing sensitive business information.
Malicious hackers may also look to deliver malware via chats or shared files to take control of your computer, or to steal your passwords and sensitive personal and financial information. In a business context, they could even try to hijack your video conferencing account to impersonate you, in a bid to steal info from or defraud your colleagues or company.
The bad guys may also be able to take advantage of the fact that your home PCs and devices are less well-secured than those at work or school—and that you may be more distracted at home and less alert to potential threats.
To accomplish their goals, malicious hackers can leverage various techniques at their disposal. These can include:
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Zoom has in many ways become the victim of its own success. With daily meeting participants soaring from 10 million in December last year to 200 million by March 2020, all eyes have been focused on the platform. Unfortunately, that also includes hackers. Zoom has been hit by a number of security and privacy issues over the past several months, which include “Zoombombing” (meetings disrupted by uninvited guests), misleading encryption claims, a waiting room vulnerability, credential theft and data collection leaks, and fake Zoom installers. To be fair to Zoom, it has responded quickly to these issues, realigning its development priorities to fix the security and privacy issues discovered by its intensive use.
And Zoom isn’t alone. Earlier in the year, Cisco Systems had its own problem with WebEx, its widely-used enterprise video conferencing system, when it discovered a flaw in the platform that could allow a remote, unauthenticated attacker to enter a password-protected video conferencing meeting. All an attacker needed was the meeting ID and a WebEx mobile app for iOS or Android, and they could have barged in on a meeting, no authentication necessary. Cisco quickly moved to fix the high-severity vulnerability, but other flaws (also now fixed) have cropped up in WebEx’s history, including one that could enable a remote attacker to send a forged request to the system’s server.
More recently, Microsoft Teams joined the ranks of leading business videoconferencing platforms with potentially deadly vulnerabilities. On April 27 it surfaced that for at least three weeks (from the end of February till the middle of March), a malicious GIF could have stolen user data from Teams accounts, possibly across an entire company. The vulnerability was patched on April 20—but it’s a reminder to potential video conferencing users that even leading systems such as Zoom, WebEx, and Teams aren’t fool-proof and require periodic vulnerability and security fixes to keep them safe and secure. This is compounded during the COVID-19 pandemic when workers are working from home and connecting to their company’s network and systems via possibly unsecure home networks and devices.
So how do you choose the best, most secure, video conferencing software for your work-at-home needs? There are many solutions on the market today. In fact, the choice can be dizzying. Some simply enable video or audio meetings/calls, while others also allow for sharing and saving of documents and notes. Some are only appropriate for one-on-one connections or small groups, while others can scale to thousands.
In short, you’ll need to choose the video conferencing solution most appropriate to your needs, while checking if it meets a minimum set of security standards for working at home. This set of criteria should include end-to-end encryption, automatic and frequent security updates, the use of auto-generated meeting IDs and strong access controls, a program for managing vulnerabilities, and last but not least, good privacy practices by the company.
Some video conferencing options alongside Zoom, WebEx, and Teams include:
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Whatever video conferencing platform you use, it’s important to bear in mind that cyber-criminals will always be looking to take advantage of any security gaps they can find — in the tool itself or your use of it. So how do you secure your video conferencing apps? Some tips listed here are Zoom-specific, but consider their equivalents in other platforms as general best-practice tips. Depending on the use case, you might choose to not enable some of the options here.
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Fortunately, Trend Micro has a range of capabilities that can support your efforts to stay safe while using video conferencing services.
Trend Micro Home Network Security (HNS) protects every device in your home connected to the internet. That means it will protect you from malicious links and attachments in phishing emails spoofed to appear as if sent from video conferencing firms, as well as from those sent by hackers that may have covertly entered a meeting. Its Vulnerability Check can identify any vulnerabilities in your home devices and PCs, including work laptops, and its Remote Access Protection can reduce the risk of tech support scams and unwanted remote connections to your device. Finally, it allows parents to control their kids’ usage of video conferencing applications, to limit their exposure.
Trend Micro Security also offers protection against email, file, and web threats on your devices. Note too, that Password Manager is automatically installed with Maximum Security to help users create unique, strong passwords for each application/website they use, including video conferencing sites.
Finally, Trend Micro WiFi Protection (multi-platform) / VPN Proxy One (Mac and iOS) offer VPN connections from your home to the internet, creating secure encrypted tunnels for traffic to flow down. The VPN apps work on both Wi-Fi and Ethernet connections. This could be useful for users concerned their video conferencing app isn’t end-to-end encrypted, or for those wishing to protect their identity and personal information when interacting on these apps.
The post From Bugs to Zoombombing: How to Stay Safe in Online Meetings appeared first on .
Working from home? How do you keep your employees cyber-safe and cyber-secure? How do you protect your reputation, profit, and cash flow when you depend on your IT infrastructure as never before?
The National Cyber Security Alliance is hosting a series of webinars for small business owners, and we’re proud to support this effort with guest speakers to share our threat intelligence and security expertise.
The topics will help small companies deal with the challenges of COVID-19. The agenda is at https://staysafeonline.org/event_category/cybersecure-my-business/.
Here’s a quick overview of each session and why it might benefit your organization to tune in.
Telework Cybersecurity Best Practices – April 7: Many small business owners rely on face-to-face meetings with their teams. But, social distancing and work-from-home directives interrupt that way of doing things. In this session, we’ll discuss how to adjust your business to deal with a remote workforce. For some managers, not seeing every member of the team can be unsettling. We’ll talk about ways to overcome that barrier. For many organizations, using remote tools can put an extra burden on your IT gear and staff. We’ll talk about alternatives to lighten that load. And for most organizations, the new way of working can expose new and different information security vulnerabilities. We’ll offer some good practices to reduce your exposure.
Guest speakers from Trend Micro will be Greg Young and Ed Cabrera.
Spring has Sprung! Time for a Digital Spring Cleaning – April 14: One way to cut down on IT resource use is to get rid of unnecessary stuff. This webcast will suggest tactics to reduce the burden on your infrastructure. You will learn about cleaning up your storage, getting off unnecessary email lists, improving your – and your customers’ – privacy, and lowering your attack profile by getting rid of stale applications and services.
E-Commerce Security During COVID-19 – April 21, 2020: Businesses that rely on foot traffic are pivoting to on-line offerings. Restaurants support demand with delivery or curbside pick-up, which both put a strain on your IT resources. Unfortunately, the bad guys are exploiting weaknesses in on-line ordering and payment systems. We’ll talk about measures small businesses should consider to protect their reputation, cash flow, and profits during this transition.
Guest speakers from Trend Micro will be myself and Mitchel Chang.
How to Avoid COVID-19 Scams – May 5, 2020: Bad guys are trying to make money off Covid-19 worries. In this session, Lesley Fair, a Senior Attorney with the Bureau of Consumer Protection at the Federal Trade Commission talks about different kinds of scams and what to do about them, hopefully before anyone gets conned, and what steps you can take if you think you might have gotten stung. Ths session will be repeated on May 26.
Guest speakers from Trend Micro will be myself and Jon Clay.
What Are Phishing, Vishing and Smishing? How Can I Protect My Small Business From These Threats? – May 12, 2020: This session will discuss attacks that can arrive through email, messages, and video chats. Small businesses are targets as well as big firms and the public at large – the bad guys are going anywhere they can to make a (dishonest) buck. You’ll help your employees and customers protect themselves with some good advice, practices, and tools.
Mitchel Chang will be a guest panelist.
How to Avoid COVID-19 Scams – May 26, 2020: A second session of the May 5 discussion. This time Jon Clay and Myla Pilao will be guest speakers from Trend Micro.
Telework Cybersecurity Best Practices – June 9, 2020: A second session of the April 7 event. Greg and Ed will give a repeat performance attendees.
Each session starts at 2:00 PM Eastern time. NCSA will record each session, but you should register to listen in and ask questions live. While the information is tuned to meet the needs of small businesses, individuals at larger organizations, and the general public, will find good ideas and helpful hints an tips to stay safe and cope with this challenging time. We hope to see you soon.
What do you think? Let me know in the comments below or @WilliamMalikTM
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The coronavirus pandemic—the infection officially designated as COVID-19—is causing upheaval across the globe. Aside from the serious economic and public health implications, one very practical impact of shelter-in-place dictums is to force many companies to support remote working where they can. The most recent data tells us that in 2017, eight million Americans worked from home at least some of the week — amounting to around 5% of US workers. However, the events of the past few weeks are driving what is being described in certain sectors as the biggest shift to home working since 9/11.
This will ensure that many companies can continue functioning while helping to achieve social distancing to minimise the spread of the virus. But there are challenges, particularly to smaller businesses who don’t have IT security teams to assist with the transition. Hackers are primed and ready to take advantage of home workers, whose machines and devices may not be as secure as those in the office. There’s also a risk that workers are more distracted by current events when working at home, creating more opportunities for cyber-criminals to strike.
This isn’t just about hackers stealing your personal log-ins and information to sell on the dark web. In a home-working context, corporate data and systems may also be at risk. It takes just one unsecured remote worker to let the bad guys in. The damage they end up doing may be particularly difficult for employers to weather given the extreme economic pressures already on many firms.
With that in mind, therefore, let’s take a look at some of the major threats to home workers and their organizations, and what can be done to keep the hackers at bay.
Phishing messages are by far the number one threat to home workers. Cyber-criminals are using widespread awareness of COVID-19, and a desire for more information on the outbreak, to trick users into clicking on malicious links or opening booby-trapped attachments. Many are spoofed to appear as if sent by trusted organizations such as the US Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO). They may claim to offer more information on the spread of the outbreak, tips on staying safe, and even provide details of how to get a non-existent vaccine online.
If you click through on a malicious link, the next stage of the attack could:
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Brute forcing is another way for hackers to hijack your cloud accounts. They use previously breached username/password combos and run them through automation software to try them across billions of websites and apps. Because users reuse passwords across numerous accounts, the bad guys often get lucky and are able to unlock additional accounts in this way. Home workers using Microsoft Teams, Slack, Zoom and other cloud platforms for collaboration and productivity may be targeted.
Malicious smartphone apps are another threat to home workers. These may be disguised to trick the user into believing they’re downloading a COVID-19 tracker, for example. In reality, it could infect the device with ransomware, info-stealers, or other malware. That device could then spread the same malware to the corporate network, if it is connected to it via the home network.
Smart device threats are also a concern for home workers. More and more of us are investing in smart home devices. From voice assistants to smart speakers, connected refrigerators to smart TVs, it’s estimated that there’ll be as many as 128 million smart homes in the US by the end of this year. However, often these consumer-grade devices don’t have strong built-in protection. They may use weak, factory default passwords and/or contain multiple software vulnerabilities which are rarely patched by the manufacturer, if at all. The risk is that hackers could hijack one or more of these devices and use them as a stepping stone into the home and then corporate network – as we’ve demonstrated in previous research.
Friends and family could also introduce new cyber-threats, as they will also be confined largely to the home. That means they’ll be logging on to the home network with their own mobile devices, which may not be as well protected from threats as they should be. Once again, such threats could spread quickly from the home network to infect the enterprise network if it’s connected without adequate security controls. Another risk is of children using unsecured remote learning platforms, which may offer cybercriminals opportunities to hijack accounts, steal information and spread malware onto the network.
Home workers represent an attractive target in their own right. After all, personal information and log-ins (home banking, Netflix, webmail etc) can be easily sold for a profit on dark web marketplaces. However, organizations represent a much bigger, potentially more lucrative pay day for cyber-criminals. While corporate PCs and networks might be fairly well secured, the rush to support home working may have left gaps the bad guys are keen to exploit.
By first compromising the home worker, and then pivoting through unsecured channels to the corporate network, hackers could spread ransomware, steal sensitive company IPs, infect work networks with crypto-mining malware, or steal large volumes of customer data. They may also look to hijack employees’ corporate email or other accounts as the first part of a multi-stage information-stealing attack. There have even been new warnings of Business Email Compromise (BEC) attacks in which employees (usually those working in the finance department) are contacted by someone posing as a senior exec and ordered to wire business funds to a new bank account.
With so many techniques at their disposal, it’s easy to imagine that the bad guys have the upper hand. But by putting a few best practices in place, there are things businesses and employees can do today to reduce home working security risks.
Consider the following:
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We don’t know how long COVID-19 will last. But by adapting to the new reality as quickly as possible, businesses and their home workers can at least close down any security gaps, enabling them to be as productive as possible — while most importantly, staying safe and healthy.
The post COVID-19: How Do I Work from Home Securely? appeared first on .
We’re all getting a little more worldly wise to the dangers that lurk around every corner of our digital lives. We know that the flipside of being able to shop, chat, bank and share online at the push of a button is the risk of data theft, ransomware and identity fraud. That’s why we protect our families’ PCs and mobile devices with security solutions from proven providers like Trend Micro, and take extra care each time we fire up the internet.
But what about the firms that we entrust to handle our data securely?
Unfortunately, many of these organizations still aren’t doing enough to protect our personal and financial information. It could be data we enter online to pay for an item or open an account. Or it could be payment card details that we’ve used at a local outlet which are subsequently stored online. These companies are big targets for the bad guys, who only have to get lucky once to crack open an Aladdin’s Cave of lucrative customer data.
What does this mean? That data breaches are the new normal. Last year in the US there were a reported 1,473 of these incidents, exposing nearly 165 million customer records. The latest affected customers of convenience store and gas station chain Wawa — and it could be one of the biggest ever, affecting 30 million cards.
Let’s take a look at what happened, and what consumers can do to steal a march on the bad guys.
What happened this time?
Wawa first notified its customers of a payment card breach in December 2019. But although the firm discovered malware on its payment processing servers that month, it had actually been sitting there since March, potentially siphoning card data silently from every single Wawa location. That’s more than 850 stores, across Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, and Washington DC.
The company itself has so far declined to put a number on how many customers have been affected. However, while cardholders were still wondering whether they’ve been impacted or not, something else happened. At the end of January, a hacker began to upload the stolen cards to a notorious dark web marketplace, known as Joker’s Stash.
They are claiming to have 30 million stolen cards in total, which if accurate could make this one of the biggest card breaches of its kind, placing it alongside other incidents at Home Depot (2014) and Target (2013).
How does it affect me?
Once the data goes on sale on a dark web market like this, it is usually bought by scammers, who use it in follow-on identity fraud attacks. In this case, the stolen data includes debit and credit card numbers, expiration dates and cardholder names, but not PINs or CVV records. That means they can’t be used at ATMs and fraudsters will find it hard to use the cards online, as most merchants require the CVV number.
However, if the cards are of the old magstripe type, they could be cloned for use in face-to-face transactions.
Although Wawa said it has informed the relevant card issuers and brands, the cardholders themselves must monitor their cards for unusual transactions and then report to their issuer “in a timely manner” if they want to be reimbursed for any fraudulent usage. This can be a distressing, time-consuming process.
What should I do next?
This is by no means the first and it won’t be the last breach of this kind. In the past, data stolen from customers of Hilton Hotels, supermarket chain Hy-Vee, retailer Bebe Stores, and restaurant chains including Krystal, Moe’s and Schlotzsky’s has turned up for sale on Joker’s Stash. It can be dispiriting for consumers to see their personal data time and again compromised in this way by cyber-criminals.
Too often in the aftermath of such incidents, the customers themselves are left in the dark. There is no information on whether they’ve definitively had their personal or card data stolen, just an ominous sense that something bad may be about to happen. If the company itself doesn’t even know how many cards have been affected, how can you act decisively?
Credit monitoring is often provided by breached firms, but this is a less-than-perfect solution. For one thing, such services only alert the user if a new line of credit is being opened in their name — not if a stolen card is being used. And second, they only raise the alarm after the incident, by which time the fraudsters may already have made a serious dent in your finances.
Monitoring your bank account for fraudulent transactions is arguably more useful in cases like the Wawa breach, but it’s still too reactive. Here’s a handy 2-step plan which could provide better results:
Step 1: Dark web monitoring works
To get more proactive, consumers need Dark Web monitoring. These tools typically scour dark web sites like Joker’s Stash to look for your personal information. The beauty of this approach is that it can raise the alarm after a breach has occurred, when the data is posted to the Dark Web, but before a fraudster has had time to monetize your stolen details. With this information, you can proactively request that your lender block a particular card and issue a new one.
This approach works for all personal data you may want to keep protected, including email addresses, driver’s license, passport numbers and passwords.
Step 2: Password protection
Once you’ve determined that your data has been part of a breach and is being sold on the dark web, one of the most important things you can do is to change your passwords to any stolen accounts, in order to minimize the potential damage that fraudsters can do.
This is where password manager tools can come in very handy. They allow users to store and recall long, strong and unique credentials for each of the websites and apps they use. This means that if one password is compromised, as in a breach scenario, your other accounts will remain secure. It also makes passwords harder for hackers to guess, which they may try to do with automated tools if they already have your email address.
Following a breach, it also makes sense to look out for follow-on phishing attacks which may try to trick you into handing over more information to the fraudsters. Here are a few tips:
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How Trend Micro can help
Fortunately, Trend Micro has several products that can help you, as a potential or actual victim of a data breach, to proactively mitigate the fallout from a serious security incident, or to foil the fraudsters:
Trend Micro ID Security: checks if your personal information has been uploaded to Dark Web sites by hackers. This highly secure service, available in apps for Android and iOS mobile devices, uses data hashing and an encrypted connected to keep your details safe, alerting when it has found a match on the Dark Web so you can take action. Use it to protect your emails, credit card numbers, passwords, bank accounts, passport details and more.
Trend Micro Password Manager: provides a secure place to store, manage and update your passwords. It remembers your log-ins, so you can create secure and unique credentials for each website/app you need to sign-in to. This means if one site is breached, hackers will not be able to use that password to open your other accounts. Password Manager is available for Windows, Mac, iOS, and Android, synchronizing your passwords across all four platforms.
Trend Micro Fraud Buster: is a free online service you can use to check suspicious emails It uses advanced machine learning technology to identify scam emails that don’t contain malicious URLs or attachments but still pose a risk to the user, because the email (which may be extortionist) reflects the fact that the fraudster probably got your email address from the Dark Web in the first place. Users can then decide to report the scam, get more details, or proceed as before.
Fraud Buster is also now integrated into Trend Micro Security for Windows, protecting Gmail and Outlook webmail in Internet Explorer, Chrome, and Firefox. It’s also integrated in Trend Micro Antivirus for Mac, where it does the same for Gmail webmail in Safari, Chrome and Firefox on the Mac.
In the end, only you can guard your identity credentials with vigilance.
The post The Wawa Breach: 30 Million Reasons to Try Dark Web Monitoring appeared first on .
Few national emergencies have the ability to strike panic into the populace quite like a virus pandemic. It’s fortunately something most of us have never had to experience, until now. At the time of writing, the number of global confirmed cases of Coronavirus infection, or COVID-19, has reached nearly 174,000 worldwide. Although the official US total currently remains a fraction of that (around 4,000), problems with testing mean many cases are likely to be going unreported here.
This is a difficult time for many Americans, as it is for citizens all over the world. But unfortunately it’s extraordinary global events like this that cyber-criminals look for in order to make their schemes more successful. True to form, they’re using mass awareness of the outbreak and a popular desire for more information on the virus, to trick users into giving away personal information and log-ins, or to unwittingly install malware on their devices.
As organizations enforce remote working to reduce the impact of the virus, many of you will be logging-on from home or your mobile computing devices, which may have fewer built-in protections from such threats. This makes it more important than ever to know how the bad guys are trying to cash in on COVID-19 and what you can do to stay safe.
Here’s a quick guide to the key online threats and security tips:
Phishing for trouble
Decades before COVID-19 burst onto the scene, a different kind of pandemic was spreading across the globe. Phishing messages have been one of the most popular tools in the hackers’ arsenal for years. In fact, Trend Micro blocked nearly 48 billion email-borne threats in 2019, 91% of the total we detected. Phishing is designed to trick the user into handing over their log-ins or personal and financial details, or persuading them to unwittingly download malware. Cyber-criminals typically achieve this by spoofing an email to make it appear as if sent from a legitimate and trustworthy source.
Once a user has been hooked, they are enticed into clicking on a malicious link or opening a malware-laden attachment. This could be anything from a banking trojan designed to steal online banking log-ins, to a piece of ransomware which will lock the user out of their PC until they pay a fee. It could even be cryptojacking malware which sits on the infected machine, quietly mining for Bitcoin while running up large energy bills and slowing down your PC.
The bad news is that phishing messages — whether sent by email, social media, text or messaging app — are getting harder to spot. Many now feature perfect English, and official logos and sender domains. They also often use current newsworthy events to trick the user into clicking. And they don’t get more high-profile than the COVID-19 pandemic.
Depending on how well protected your computing devices are, you may be more likely to receive one of these scam messages than be exposed to the virus itself. So, it pays to know what’s out there.
Watch out for these scams
The phishing landscape is evolving all the time. But here is a selection of some of the most common scams doing the rounds at the moment:
‘Official’ updates
Many of these emails purport to come from official organizations such as the US Center for Disease Control and Prevention (CDC), or the World Health Organization (WHO). They claim to contain key updates on the spread of the virus and must-read recommendations on how to avoid infection. Booby-trapped links and attachments carry malware and/or could redirect users to phishing sites.
Coronavirus map
Sometimes legitimate tools can be hijacked to spread malware. Researchers have spotted a version of the interactive Coronavirus dashboard created by Johns Hopkins University which was altered to contain information-stealing malware known as AZORult. If emails arrive with links to such sites, users should exercise extreme caution.
Corporate updates
Many big brands are proactively contacting their customer base to reassure them of the steps they are taking to keep staff and customers safe from the virus. But here too, the hackers are jumping in with spoof messages of their own purporting to come from the companies you may do business with. FedEx is one such global brand that has been spoofed in this way.
Donations
Another trick is to send phishing emails calling for donations to help fund research into the virus. One, claiming to come from the “Department of Health” has a subject line, “URGENT: Coronavirus, Can we count on your support today?” A key tactic in phishing emails is to create a sense of urgency like this to rush the reader into making hasty decisions.
Click here for a cure
One scam email claims to come from a medical professional and contains details about a vaccine for COVID-19 which has been “hushed up” by global governments. Of course, clicking through to find the non-existent ‘cure’ will bring the recipient nothing but trouble.
Tax refunds
In the UK, users have received emails spoofed to appear as if sent from the government, and promising a tax refund to help citizens cope with the financial shock of the pandemic. As governments in the US and elsewhere start to take more interventionist measures to prop up their economies, we can expect more of these types of phishing email.
How to stay safe
The good news is that there’s plenty you can do to protect you and your family from phishing emails like these. A blend of the following technical and human fixes will go a long way to minimizing the threat:
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How Trend Micro can help
Fortunately, Trend Micro Security can also help. Among its anti-phishing features are the following:
Antispam for Outlook: includes checks on email sender reputation, employs web threat protection to block malicious URLs in messages, and scans for threats in files attached to email messages.
Fraud Buster: uses leading-edge AI technology to detect fake emails in Gmail and Outlook webmail that don’t contain malicious URLs or attachments, but still pose a risk to the user.
To find out more about how Trend Micro can help keep your family safe from online threats and phishing, go to our Trend Micro Security homepage, or watch our video series: How to Prevent Phishing, Part 1 and Part 2.
The post How to Stay Safe as Online Coronavirus Scams Spread appeared first on .
Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.
There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.
Let’s take look at some of the main threats out there and what you can do to stay safe.
What do they want?
Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.
The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.
There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.
Look out for these scams
Here’s a round-up of the most popular tactics used by tax scammers today:
Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.
These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.
In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.
Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.
Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.
Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.
What to do
The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.
Here are a few other recommendations:
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It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.
According to the IRS tax preparers should put the following internal controls in place:
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How Trend Micro can help
Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.
Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:
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To find out more, go to our Trend Micro Security website.
The post Tax Scams – Everything you need to know to keep your money and data safe appeared first on .
The past 12 months have been another bumper year for cybercrime affecting everyday users of digital technology. Trend Micro blocked more than 26.8 billion of these threats in the first half of 2019 alone. The bad news is that there are many more out there waiting to steal your personal data for identity fraud, access your bank account, hold your computer to ransom, or extort you in other ways.
To help you stay safe over the coming year we’ve listed some of the biggest threats from 2019 and some trends to keep an eye on as we hit the new decade. As you’ll see, many of the most dangerous attacks will look a lot like the ones we warned about in 2019.
As we enter 2020 the same rules apply: stay alert, stay sceptical, and stay safe by staying protected.
Cybercrime is a chaotic, volatile world. So to make sense of the madness of the past 12 months, we’ve broken down the main type of threats consumers encountered into five key areas:
Home network threats: Our homes are increasingly powered by online technologies. Over two-thirds (69%) of US households now own at least one smart home device: everything from voice assistant-powered smart speakers to home security systems and connected baby monitors. But gaps in protection can expose them to hackers. As the gateway to our home networks, routers are particularly at risk. It’s a concern that 83% are vulnerable to attack. There were an estimated 105m smart home attacks in the first half of 2019 alone.
Endpoint threats: These are attacks aimed squarely at you the user, usually via the email channel. Trend Micro detected and blocked more than 26 billion such email threats in the first half of 2019, nearly 91% of the total number of cyber-threats. These included phishing attacks designed to trick you into clicking on a malicious link to steal your personal data and log-ins or begin a ransomware download. Or they could be designed to con you into handing over your personal details, by taking you to legit-looking but spoofed sites. Endpoint threats sometimes include social media phishing messages or even legitimate websites that have been booby-trapped with malware.
Mobile security threats: Hackers are also targeting our smartphones and tablets with greater gusto. Malware is often unwittingly downloaded by users, since it’s hidden in normal-looking Android apps, like the Agent Smith adware that infected over 25 million handsets globally this year. Users are also extra-exposed to social media attacks and those leveraging unsecured public Wi-Fi when using their devices. Once again, the end goal for the hackers is to make money: either by stealing your personal data and log-ins; flooding your screen with adverts; downloading ransomware; or forcing your device to contact expensive premium rate phone numbers that they own.
Online accounts under attack: Increasingly, hackers are after our log-ins: the virtual keys that unlock our digital lives. From Netflix to Uber, webmail to online banking, access to these accounts can be sold on the dark web or they can be raided for our personal identity data. Individual phishing attacks is one way to get these log-ins. But an increasingly popular method in 2019 was to use automated tools that try tens of thousands of previously breached log-ins to see if any of them work on your accounts. From November 2017 through the end of March 2019, over 55 billion such attacks were detected.
Breaches are everywhere: The raw materials needed to unlock your online accounts and help scammers commit identity fraud are stored by the organizations you interact with online. Unfortunately, these companies continued to be successfully targeted by data thieves in 2019. As of November 2019, there were over 1,200 recorded breaches in the US, exposing more than 163 million customer records. Even worse, hackers are now stealing card data direct from the websites you shop with as they are entered in, via “digital skimming” malware.
Smart homes under siege: As we invest more money in smart gadgets for our families, expect hackers to double down on network attacks. There’s a rich bounty for those that do: they can use an exposed smart endpoint as a means to sneak into your network and rifle through your personal data and online accounts. Or they could monitor your house via hacked security cameras to understand the best time to break in. Your hacked devices could even be recruited into botnets to help the bad guys attack others.
Social engineering online and by phone: Attacks that target user credulity are some of the most successful. Expect them to continue in 2020: both traditional phishing emails and a growing number of phone-based scams. Americans are bombarded by 200 million automated “robocalls” each day, 30% of which are potentially fraudulent. Sometimes phone fraud can shift quickly online; for example, tech support scams that convince the user there’s something wrong with their PC. Social engineering can also be used to extort money, such as in sextortion scams designed to persuade victims that the hacker has and is about to release a webcam image of them in a “compromising position.” Trend Micro detected a 319% increase in these attacks from 2H 2018 to the first half of 2019.
Threats on the move: Look out for more mobile threats in 2020. Many of these will come from unsecured public Wi-Fi which can let hackers eavesdrop on your web sessions and steal identity data and log-ins. Even public charging points can be loaded with malware, something LA County recently warned about. This comes on top of the escalating threat from malicious mobile apps.
All online accounts are fair game: Be warned that almost any online account you open and store personal data in today will be a target for hackers tomorrow. For 2020, this means of course you will need to be extra careful about online banking. But also watch out for attacks on gaming accounts. Not only your personal identity data and log-ins but also lucrative in-game tokens will become highly sought after. Twelve billion of those recorded 55 billion credential stuffing attacks were directed at the gaming industry.
Worms make a comeback: Computer worms are dangerous because they self-replicate, allowing hackers to spread attacks without user interaction. This is what happened with the WannaCry ransomware attacks of 2017. A Microsoft flaw known as Bluekeep offers a new opportunity to cause havoc in 2020. There may be more out there.
Given the sheer range of online threats facing computer users in 2020, you’ll need to cover all bases to keep your systems and data safe. That means:
Protecting the smart home with network monitoring solutions, regular checks for security updates on gadgets/router, changing the factory default logins to strong passwords, and putting all gadgets onto a guest network.
Tackling data-stealing malware, ransomware and other worm-style threats with strong AV from a reputable vendor, regular patching of your PC/mobile device, and strong password security (as given below).
Staying safe on the move by always using VPNs with public Wi-Fi, installing AV on your device, only frequenting official app stores, and ensuring you’re always on the latest device OS version. And steer clear of public USB charging points.
Keeping accounts secure by using a password manager for creating and storing strong passwords and/or switching on two-factor authentication where available. This will stop credential stuffing in its tracks and mitigate the impact of a third-party breach of your log-ins. Also, never log-in to webmail or other accounts on shared computers.
Taking on social engineering by never clicking on links or opening attachments in unsolicited emails, texts or social media messages and never giving out personal info over the phone.
Fortunately, Trend Micro fully understands the multiple sources for modern threats. It offers a comprehensive range of security products to protect all aspects of your digital life — from your smart home, home PCs, and mobile devices to online accounts including email and social networks, as well as when browsing the web itself.
Trend Micro Home Network Security: Provides protection against network intrusions, router hacks, web threats, dangerous file downloads and identity theft for every device connected to the home network.
Trend Micro Security: Protects your PCs and Macs against web threats, phishing, social network threats, data theft, online banking threats, digital skimmers, ransomware and other malware. Also guards against over-sharing on social media.
Trend Micro Mobile Security: Protects against malicious app downloads, ransomware, dangerous websites, and unsafe Wi-Fi networks.
Trend Micro Password Manager: Provides a secure place to store, manage and update your passwords. It remembers your log-ins, enabling you to create long, secure and unique credentials for each site/app you need to sign-in to.
Trend Micro WiFi Protection: Protects you on unsecured public WiFi by providing a virtual private network (VPN) that encrypts your traffic and ensures protection against man-in-the-middle (MITM) attacks.
Trend Micro ID Security (Android, iOS): Monitors underground cybercrime sites to securely check if your personal information is being traded by hackers on the Dark Web and sends you immediate alerts if so.
The post The Everyday Cyber Threat Landscape: Trends from 2019 to 2020 appeared first on .
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